THE Learning Experience

10A NCAC 09 .0604 · Violation

Name of Operation: THE LEARNING EXPERIENCE Facility ID: 49000526 Consultant: TONI WASHINGTON Operation Type: Center Case Number: Visit Date: 4/9/2026 Number Present: 119 Completed Date: 4/9/2026 Age: From 0 To 12 Total Minutes: 450 Time In: 09:00 AM Time Out: 04:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp w/Rated Lic Assess Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance/ Rated License visit. You, Yolanda Nesbit, Director, assisted me with today’s visit. I conducted your last annual compliance visit on May 14, 2025. I reviewed with you today the facility information found in our system. You stated there have been no changes to your phone number, email address, mailing address, or corporate contact for the facility, 7 Hills Mooresville. I reviewed the facility’s permit with you today. I reviewed with you today the restrictions on your license, capacity, and age range on your permit and observed these being maintained. program’s compliance history was 95 % as of April 08, 2026, and was reviewed with you today. Your program currently operates with a five-star license, issued on October 31, 2019, earning six points in staff education, six points in program standards, and one quality point. Your last sanitation inspection was dated December 19, 2025, with a Approved classification and four demerits Your last fire inspection was dated September 22, 2025. I visited each licensed indoor and outdoor space with you today. I observed students playing in activity areas, personal care routines, outside play, and eating lunch. A current menu was posted, documented appropriate nutritious snacks and meals, showed a variety of foods, and complied with Meal Patterns for Children in Child Care Programs. Lunch was prepared in the kitchen and served in each classroom. Today’s lunch included Chicken Tenders, peas, sliced pineapples, wheat bread, and milk. Cold food and milk were stored in a commercial refrigerator in the kitchen at a temperature of 36 degrees Fahrenheit. I monitored hazardous product storage, medication storage, medication administration, general safety, and discipline practices. I monitored that your last fire drill was dated March 20, 2026. I observed that your last emergency drill was dated February 17, 2026, and it was a Shelter-in-Place drill. I monitored program records, child record files, staff record files. I monitored health and safety requirements. I observed in space 8 two plugs had no covers. I observed the director placed covers on the plugs this was corrected during visit. I observed that in space 8 items were stored in the bathroom area, this was corrected during the visit. I observed that in several classrooms the walls need to be painted. I monitored supervision of children, staff-child ratios and group sizes, approved space use, space capacities, and permit restrictions. I observed both of your vans for transportation. I observed the vans registration, insurance, emergency information for students, first aid kit, fire extinguisher, and all transportation requirements. On April 9, 2026 I received the Application for Assessment for a Rated License for Centers form. You have chosen Program Assessment Pathway 1. On the Application for Assessment for a Rated License form you checked that you meet Enhanced Staff/Child Ratio and Enhanced Space. Today, I verified that Enhanced Staff/Child Ratio and Enhanced Space was in place and being maintained. I received the QRIS Staff Information and Education Worksheet emailed by Monday April 13, 2026. On April 9, 2026, I received the Family and Community Engagement Standards Child Care Centers / Centers Located in a Residence form. I verified the five foundational practices were in place by reviewing the plans you have documented in the facility’s operational policies dated October 2019. I verified that the 4 additional Family Community Engagement Standards chosen by reviewing the plans you have documented in the facility’s operational policies dated December 2023. I will receive the Facility Continuous Quality Improvement (CQI) Plan form by email on April 13, 2026. I verified that the Facility CQI Plan and Individual CQI plans when received by email on April 13, 2026. I will receive the three-month self-study verification forms completed by the administrator on April 20, 2026. I received the three-month self-study verification forms for all lead teachers by April 20, 2026. On April 9,2026 I received the Environment Rating Scale (ERS) Assessment Request form. I will request the ERS assessment to be completed after all violations cited during today’s visit are corrected. Once the ERS assessment is completed, I will contact you to review the summary of your ERS scores. You stated that the approved curriculum used by the facility for four-year-old children is L.E.A.P. I verified use by monitoring the curriculum books/materials being on-site and available for use as well as the activity plans showing the use of the curriculum. Per child care rule 10A NCAC 09 .3224 (a & b) Recognition Of Quality Initiatives, a child care operator may choose to request one or more areas of recognition to accompany the issuance of a two through five-star rated license earned through compliance with any licensure pathway requirement of this Section. Quality initiatives will not be used to earn a star rating. Verification of requirements for each recognition shall be reassessed at least every three years, at the time of reassessment for a two through five-star rated license. Upon verification of the requirements, the Division will issue recognition of the following quality initiatives: •Education •Professional Development •Longevity and Experience •Staff Supports and Benefits •Health and Wellness Opportunities •Language Concentration •Culinary Emphasis •Ratio, Group Size, Enrollment Practices •Supplemental Environment •NC Breastfeeding – Friendly Child Care Designation Program •Military Child Care in Your Neighborhood – PLUS Recognition If you are interested in earning a Recognition Of Quality Initiatives send me verification of meeting them according to 10A NCAC 09 .3224 (a & b). Violation Number Comment Rule 604 Lavatories were not kept clean, in good repair and kept free of storage. In space 8 classroom items were stored in the bathroom. 15A NCAC 18A .2818(a) 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. All wall in each classroom need to be repaired of chipping paint. 15A NCAC 18A .2825(a) 721 All equipment and furnishings were not in good repair. Cabinets in space 10 the wood was chipping off the doors. G.S. 110-91(6); .0601(b) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. safety Plug for two outlets were not covered in space 8. 10A NCAC 09 .0604(c) Technical Assistance: 1. Per child care rule 10A NCAC 09 .0601(a), safe indoor and outdoor environment shall be provided for the children in care including providing equipment and furnishings that are in good repair, sturdy, stable, and free of hazards. To maintain this child care requirement in your outdoor play areas, I suggested you place work orders for repairs and maintenance as soon as you notice needs and include vegetation removal along your fence lines as part of your routine work order when requesting mulch surfacing maintenance. 2. It was discussed that all teachers check electrical outlets in the classroom at the beginning of each day to ensure that outlet covers are securely in place on all outlets. Consultation: 1.Please be reminded that all plans put in place as part of the , QRIS Pathway 1 must be completed within one year from the date of the new Rated License issued to your facility. Rated License components required to earn your star rated license will be monitored annually. COMPLIANCE PLAN: No compliance documentation is needed for those violations corrected during today’s visit. In the visit summary, I documented the corrective actions taken today to correct those violations. All violations cited and not corrected today must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. Your compliance letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Address your plan to ensure that you will not have that violation again. 6. Your signature 2) Supporting documentation including the following: Please send supporting documentation such as training certificates, CBC letters, acknowledgement statements, and photographs for me to use to verify compliance. Please DO NOT send staff or child medical documents or documentation for verification as this is a violation of HIPPA protocol. If needed I will verify these documents at the next monitoring visit. I must receive your compliance letter no later than April 23, 2026. Please be aware any information submitted by you is legal documentation. If you state in your compliance letter that corrections have been made when they have not, it will be considered falsification of information. If you cannot meet the requirements by this date you shall contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Child care programs are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past eighteen (18) months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Your letter may be mailed to me at: Toni Washington Post Office Box 5347 Mooresville, NC 28117 For your convenience, your compliance letter may be sent by email to: toni.washington@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included in the body of the email: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you today. We appreciate all you and your staff do to serve the children and families in your community. If you have any questions, feel free to contact me by phone at (704) 437-2549 or by email at toni.washington@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0601 · Violation

Name of Operation: THE LEARNING EXPERIENCE Facility ID: 49000526 Consultant: TONI WASHINGTON Operation Type: Center Case Number: Visit Date: 4/9/2026 Number Present: 119 Completed Date: 4/9/2026 Age: From 0 To 12 Total Minutes: 450 Time In: 09:00 AM Time Out: 04:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp w/Rated Lic Assess Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance/ Rated License visit. You, Yolanda Nesbit, Director, assisted me with today’s visit. I conducted your last annual compliance visit on May 14, 2025. I reviewed with you today the facility information found in our system. You stated there have been no changes to your phone number, email address, mailing address, or corporate contact for the facility, 7 Hills Mooresville. I reviewed the facility’s permit with you today. I reviewed with you today the restrictions on your license, capacity, and age range on your permit and observed these being maintained. program’s compliance history was 95 % as of April 08, 2026, and was reviewed with you today. Your program currently operates with a five-star license, issued on October 31, 2019, earning six points in staff education, six points in program standards, and one quality point. Your last sanitation inspection was dated December 19, 2025, with a Approved classification and four demerits Your last fire inspection was dated September 22, 2025. I visited each licensed indoor and outdoor space with you today. I observed students playing in activity areas, personal care routines, outside play, and eating lunch. A current menu was posted, documented appropriate nutritious snacks and meals, showed a variety of foods, and complied with Meal Patterns for Children in Child Care Programs. Lunch was prepared in the kitchen and served in each classroom. Today’s lunch included Chicken Tenders, peas, sliced pineapples, wheat bread, and milk. Cold food and milk were stored in a commercial refrigerator in the kitchen at a temperature of 36 degrees Fahrenheit. I monitored hazardous product storage, medication storage, medication administration, general safety, and discipline practices. I monitored that your last fire drill was dated March 20, 2026. I observed that your last emergency drill was dated February 17, 2026, and it was a Shelter-in-Place drill. I monitored program records, child record files, staff record files. I monitored health and safety requirements. I observed in space 8 two plugs had no covers. I observed the director placed covers on the plugs this was corrected during visit. I observed that in space 8 items were stored in the bathroom area, this was corrected during the visit. I observed that in several classrooms the walls need to be painted. I monitored supervision of children, staff-child ratios and group sizes, approved space use, space capacities, and permit restrictions. I observed both of your vans for transportation. I observed the vans registration, insurance, emergency information for students, first aid kit, fire extinguisher, and all transportation requirements. On April 9, 2026 I received the Application for Assessment for a Rated License for Centers form. You have chosen Program Assessment Pathway 1. On the Application for Assessment for a Rated License form you checked that you meet Enhanced Staff/Child Ratio and Enhanced Space. Today, I verified that Enhanced Staff/Child Ratio and Enhanced Space was in place and being maintained. I received the QRIS Staff Information and Education Worksheet emailed by Monday April 13, 2026. On April 9, 2026, I received the Family and Community Engagement Standards Child Care Centers / Centers Located in a Residence form. I verified the five foundational practices were in place by reviewing the plans you have documented in the facility’s operational policies dated October 2019. I verified that the 4 additional Family Community Engagement Standards chosen by reviewing the plans you have documented in the facility’s operational policies dated December 2023. I will receive the Facility Continuous Quality Improvement (CQI) Plan form by email on April 13, 2026. I verified that the Facility CQI Plan and Individual CQI plans when received by email on April 13, 2026. I will receive the three-month self-study verification forms completed by the administrator on April 20, 2026. I received the three-month self-study verification forms for all lead teachers by April 20, 2026. On April 9,2026 I received the Environment Rating Scale (ERS) Assessment Request form. I will request the ERS assessment to be completed after all violations cited during today’s visit are corrected. Once the ERS assessment is completed, I will contact you to review the summary of your ERS scores. You stated that the approved curriculum used by the facility for four-year-old children is L.E.A.P. I verified use by monitoring the curriculum books/materials being on-site and available for use as well as the activity plans showing the use of the curriculum. Per child care rule 10A NCAC 09 .3224 (a & b) Recognition Of Quality Initiatives, a child care operator may choose to request one or more areas of recognition to accompany the issuance of a two through five-star rated license earned through compliance with any licensure pathway requirement of this Section. Quality initiatives will not be used to earn a star rating. Verification of requirements for each recognition shall be reassessed at least every three years, at the time of reassessment for a two through five-star rated license. Upon verification of the requirements, the Division will issue recognition of the following quality initiatives: •Education •Professional Development •Longevity and Experience •Staff Supports and Benefits •Health and Wellness Opportunities •Language Concentration •Culinary Emphasis •Ratio, Group Size, Enrollment Practices •Supplemental Environment •NC Breastfeeding – Friendly Child Care Designation Program •Military Child Care in Your Neighborhood – PLUS Recognition If you are interested in earning a Recognition Of Quality Initiatives send me verification of meeting them according to 10A NCAC 09 .3224 (a & b). Violation Number Comment Rule 604 Lavatories were not kept clean, in good repair and kept free of storage. In space 8 classroom items were stored in the bathroom. 15A NCAC 18A .2818(a) 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. All wall in each classroom need to be repaired of chipping paint. 15A NCAC 18A .2825(a) 721 All equipment and furnishings were not in good repair. Cabinets in space 10 the wood was chipping off the doors. G.S. 110-91(6); .0601(b) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. safety Plug for two outlets were not covered in space 8. 10A NCAC 09 .0604(c) Technical Assistance: 1. Per child care rule 10A NCAC 09 .0601(a), safe indoor and outdoor environment shall be provided for the children in care including providing equipment and furnishings that are in good repair, sturdy, stable, and free of hazards. To maintain this child care requirement in your outdoor play areas, I suggested you place work orders for repairs and maintenance as soon as you notice needs and include vegetation removal along your fence lines as part of your routine work order when requesting mulch surfacing maintenance. 2. It was discussed that all teachers check electrical outlets in the classroom at the beginning of each day to ensure that outlet covers are securely in place on all outlets. Consultation: 1.Please be reminded that all plans put in place as part of the , QRIS Pathway 1 must be completed within one year from the date of the new Rated License issued to your facility. Rated License components required to earn your star rated license will be monitored annually. COMPLIANCE PLAN: No compliance documentation is needed for those violations corrected during today’s visit. In the visit summary, I documented the corrective actions taken today to correct those violations. All violations cited and not corrected today must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. Your compliance letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Address your plan to ensure that you will not have that violation again. 6. Your signature 2) Supporting documentation including the following: Please send supporting documentation such as training certificates, CBC letters, acknowledgement statements, and photographs for me to use to verify compliance. Please DO NOT send staff or child medical documents or documentation for verification as this is a violation of HIPPA protocol. If needed I will verify these documents at the next monitoring visit. I must receive your compliance letter no later than April 23, 2026. Please be aware any information submitted by you is legal documentation. If you state in your compliance letter that corrections have been made when they have not, it will be considered falsification of information. If you cannot meet the requirements by this date you shall contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Child care programs are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past eighteen (18) months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Your letter may be mailed to me at: Toni Washington Post Office Box 5347 Mooresville, NC 28117 For your convenience, your compliance letter may be sent by email to: toni.washington@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included in the body of the email: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you today. We appreciate all you and your staff do to serve the children and families in your community. If you have any questions, feel free to contact me by phone at (704) 437-2549 or by email at toni.washington@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .3224 · Violation

Name of Operation: THE LEARNING EXPERIENCE Facility ID: 49000526 Consultant: TONI WASHINGTON Operation Type: Center Case Number: Visit Date: 4/9/2026 Number Present: 119 Completed Date: 4/9/2026 Age: From 0 To 12 Total Minutes: 450 Time In: 09:00 AM Time Out: 04:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp w/Rated Lic Assess Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance/ Rated License visit. You, Yolanda Nesbit, Director, assisted me with today’s visit. I conducted your last annual compliance visit on May 14, 2025. I reviewed with you today the facility information found in our system. You stated there have been no changes to your phone number, email address, mailing address, or corporate contact for the facility, 7 Hills Mooresville. I reviewed the facility’s permit with you today. I reviewed with you today the restrictions on your license, capacity, and age range on your permit and observed these being maintained. program’s compliance history was 95 % as of April 08, 2026, and was reviewed with you today. Your program currently operates with a five-star license, issued on October 31, 2019, earning six points in staff education, six points in program standards, and one quality point. Your last sanitation inspection was dated December 19, 2025, with a Approved classification and four demerits Your last fire inspection was dated September 22, 2025. I visited each licensed indoor and outdoor space with you today. I observed students playing in activity areas, personal care routines, outside play, and eating lunch. A current menu was posted, documented appropriate nutritious snacks and meals, showed a variety of foods, and complied with Meal Patterns for Children in Child Care Programs. Lunch was prepared in the kitchen and served in each classroom. Today’s lunch included Chicken Tenders, peas, sliced pineapples, wheat bread, and milk. Cold food and milk were stored in a commercial refrigerator in the kitchen at a temperature of 36 degrees Fahrenheit. I monitored hazardous product storage, medication storage, medication administration, general safety, and discipline practices. I monitored that your last fire drill was dated March 20, 2026. I observed that your last emergency drill was dated February 17, 2026, and it was a Shelter-in-Place drill. I monitored program records, child record files, staff record files. I monitored health and safety requirements. I observed in space 8 two plugs had no covers. I observed the director placed covers on the plugs this was corrected during visit. I observed that in space 8 items were stored in the bathroom area, this was corrected during the visit. I observed that in several classrooms the walls need to be painted. I monitored supervision of children, staff-child ratios and group sizes, approved space use, space capacities, and permit restrictions. I observed both of your vans for transportation. I observed the vans registration, insurance, emergency information for students, first aid kit, fire extinguisher, and all transportation requirements. On April 9, 2026 I received the Application for Assessment for a Rated License for Centers form. You have chosen Program Assessment Pathway 1. On the Application for Assessment for a Rated License form you checked that you meet Enhanced Staff/Child Ratio and Enhanced Space. Today, I verified that Enhanced Staff/Child Ratio and Enhanced Space was in place and being maintained. I received the QRIS Staff Information and Education Worksheet emailed by Monday April 13, 2026. On April 9, 2026, I received the Family and Community Engagement Standards Child Care Centers / Centers Located in a Residence form. I verified the five foundational practices were in place by reviewing the plans you have documented in the facility’s operational policies dated October 2019. I verified that the 4 additional Family Community Engagement Standards chosen by reviewing the plans you have documented in the facility’s operational policies dated December 2023. I will receive the Facility Continuous Quality Improvement (CQI) Plan form by email on April 13, 2026. I verified that the Facility CQI Plan and Individual CQI plans when received by email on April 13, 2026. I will receive the three-month self-study verification forms completed by the administrator on April 20, 2026. I received the three-month self-study verification forms for all lead teachers by April 20, 2026. On April 9,2026 I received the Environment Rating Scale (ERS) Assessment Request form. I will request the ERS assessment to be completed after all violations cited during today’s visit are corrected. Once the ERS assessment is completed, I will contact you to review the summary of your ERS scores. You stated that the approved curriculum used by the facility for four-year-old children is L.E.A.P. I verified use by monitoring the curriculum books/materials being on-site and available for use as well as the activity plans showing the use of the curriculum. Per child care rule 10A NCAC 09 .3224 (a & b) Recognition Of Quality Initiatives, a child care operator may choose to request one or more areas of recognition to accompany the issuance of a two through five-star rated license earned through compliance with any licensure pathway requirement of this Section. Quality initiatives will not be used to earn a star rating. Verification of requirements for each recognition shall be reassessed at least every three years, at the time of reassessment for a two through five-star rated license. Upon verification of the requirements, the Division will issue recognition of the following quality initiatives: •Education •Professional Development •Longevity and Experience •Staff Supports and Benefits •Health and Wellness Opportunities •Language Concentration •Culinary Emphasis •Ratio, Group Size, Enrollment Practices •Supplemental Environment •NC Breastfeeding – Friendly Child Care Designation Program •Military Child Care in Your Neighborhood – PLUS Recognition If you are interested in earning a Recognition Of Quality Initiatives send me verification of meeting them according to 10A NCAC 09 .3224 (a & b). Violation Number Comment Rule 604 Lavatories were not kept clean, in good repair and kept free of storage. In space 8 classroom items were stored in the bathroom. 15A NCAC 18A .2818(a) 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. All wall in each classroom need to be repaired of chipping paint. 15A NCAC 18A .2825(a) 721 All equipment and furnishings were not in good repair. Cabinets in space 10 the wood was chipping off the doors. G.S. 110-91(6); .0601(b) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. safety Plug for two outlets were not covered in space 8. 10A NCAC 09 .0604(c) Technical Assistance: 1. Per child care rule 10A NCAC 09 .0601(a), safe indoor and outdoor environment shall be provided for the children in care including providing equipment and furnishings that are in good repair, sturdy, stable, and free of hazards. To maintain this child care requirement in your outdoor play areas, I suggested you place work orders for repairs and maintenance as soon as you notice needs and include vegetation removal along your fence lines as part of your routine work order when requesting mulch surfacing maintenance. 2. It was discussed that all teachers check electrical outlets in the classroom at the beginning of each day to ensure that outlet covers are securely in place on all outlets. Consultation: 1.Please be reminded that all plans put in place as part of the , QRIS Pathway 1 must be completed within one year from the date of the new Rated License issued to your facility. Rated License components required to earn your star rated license will be monitored annually. COMPLIANCE PLAN: No compliance documentation is needed for those violations corrected during today’s visit. In the visit summary, I documented the corrective actions taken today to correct those violations. All violations cited and not corrected today must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. Your compliance letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Address your plan to ensure that you will not have that violation again. 6. Your signature 2) Supporting documentation including the following: Please send supporting documentation such as training certificates, CBC letters, acknowledgement statements, and photographs for me to use to verify compliance. Please DO NOT send staff or child medical documents or documentation for verification as this is a violation of HIPPA protocol. If needed I will verify these documents at the next monitoring visit. I must receive your compliance letter no later than April 23, 2026. Please be aware any information submitted by you is legal documentation. If you state in your compliance letter that corrections have been made when they have not, it will be considered falsification of information. If you cannot meet the requirements by this date you shall contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Child care programs are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past eighteen (18) months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Your letter may be mailed to me at: Toni Washington Post Office Box 5347 Mooresville, NC 28117 For your convenience, your compliance letter may be sent by email to: toni.washington@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included in the body of the email: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you today. We appreciate all you and your staff do to serve the children and families in your community. If you have any questions, feel free to contact me by phone at (704) 437-2549 or by email at toni.washington@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: THE LEARNING EXPERIENCE Facility ID: 49000526 Consultant: TONI WASHINGTON Operation Type: Center Case Number: Visit Date: 4/9/2026 Number Present: 119 Completed Date: 4/9/2026 Age: From 0 To 12 Total Minutes: 450 Time In: 09:00 AM Time Out: 04:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp w/Rated Lic Assess Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance/ Rated License visit. You, Yolanda Nesbit, Director, assisted me with today’s visit. I conducted your last annual compliance visit on May 14, 2025. I reviewed with you today the facility information found in our system. You stated there have been no changes to your phone number, email address, mailing address, or corporate contact for the facility, 7 Hills Mooresville. I reviewed the facility’s permit with you today. I reviewed with you today the restrictions on your license, capacity, and age range on your permit and observed these being maintained. program’s compliance history was 95 % as of April 08, 2026, and was reviewed with you today. Your program currently operates with a five-star license, issued on October 31, 2019, earning six points in staff education, six points in program standards, and one quality point. Your last sanitation inspection was dated December 19, 2025, with a Approved classification and four demerits Your last fire inspection was dated September 22, 2025. I visited each licensed indoor and outdoor space with you today. I observed students playing in activity areas, personal care routines, outside play, and eating lunch. A current menu was posted, documented appropriate nutritious snacks and meals, showed a variety of foods, and complied with Meal Patterns for Children in Child Care Programs. Lunch was prepared in the kitchen and served in each classroom. Today’s lunch included Chicken Tenders, peas, sliced pineapples, wheat bread, and milk. Cold food and milk were stored in a commercial refrigerator in the kitchen at a temperature of 36 degrees Fahrenheit. I monitored hazardous product storage, medication storage, medication administration, general safety, and discipline practices. I monitored that your last fire drill was dated March 20, 2026. I observed that your last emergency drill was dated February 17, 2026, and it was a Shelter-in-Place drill. I monitored program records, child record files, staff record files. I monitored health and safety requirements. I observed in space 8 two plugs had no covers. I observed the director placed covers on the plugs this was corrected during visit. I observed that in space 8 items were stored in the bathroom area, this was corrected during the visit. I observed that in several classrooms the walls need to be painted. I monitored supervision of children, staff-child ratios and group sizes, approved space use, space capacities, and permit restrictions. I observed both of your vans for transportation. I observed the vans registration, insurance, emergency information for students, first aid kit, fire extinguisher, and all transportation requirements. On April 9, 2026 I received the Application for Assessment for a Rated License for Centers form. You have chosen Program Assessment Pathway 1. On the Application for Assessment for a Rated License form you checked that you meet Enhanced Staff/Child Ratio and Enhanced Space. Today, I verified that Enhanced Staff/Child Ratio and Enhanced Space was in place and being maintained. I received the QRIS Staff Information and Education Worksheet emailed by Monday April 13, 2026. On April 9, 2026, I received the Family and Community Engagement Standards Child Care Centers / Centers Located in a Residence form. I verified the five foundational practices were in place by reviewing the plans you have documented in the facility’s operational policies dated October 2019. I verified that the 4 additional Family Community Engagement Standards chosen by reviewing the plans you have documented in the facility’s operational policies dated December 2023. I will receive the Facility Continuous Quality Improvement (CQI) Plan form by email on April 13, 2026. I verified that the Facility CQI Plan and Individual CQI plans when received by email on April 13, 2026. I will receive the three-month self-study verification forms completed by the administrator on April 20, 2026. I received the three-month self-study verification forms for all lead teachers by April 20, 2026. On April 9,2026 I received the Environment Rating Scale (ERS) Assessment Request form. I will request the ERS assessment to be completed after all violations cited during today’s visit are corrected. Once the ERS assessment is completed, I will contact you to review the summary of your ERS scores. You stated that the approved curriculum used by the facility for four-year-old children is L.E.A.P. I verified use by monitoring the curriculum books/materials being on-site and available for use as well as the activity plans showing the use of the curriculum. Per child care rule 10A NCAC 09 .3224 (a & b) Recognition Of Quality Initiatives, a child care operator may choose to request one or more areas of recognition to accompany the issuance of a two through five-star rated license earned through compliance with any licensure pathway requirement of this Section. Quality initiatives will not be used to earn a star rating. Verification of requirements for each recognition shall be reassessed at least every three years, at the time of reassessment for a two through five-star rated license. Upon verification of the requirements, the Division will issue recognition of the following quality initiatives: •Education •Professional Development •Longevity and Experience •Staff Supports and Benefits •Health and Wellness Opportunities •Language Concentration •Culinary Emphasis •Ratio, Group Size, Enrollment Practices •Supplemental Environment •NC Breastfeeding – Friendly Child Care Designation Program •Military Child Care in Your Neighborhood – PLUS Recognition If you are interested in earning a Recognition Of Quality Initiatives send me verification of meeting them according to 10A NCAC 09 .3224 (a & b). Violation Number Comment Rule 604 Lavatories were not kept clean, in good repair and kept free of storage. In space 8 classroom items were stored in the bathroom. 15A NCAC 18A .2818(a) 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. All wall in each classroom need to be repaired of chipping paint. 15A NCAC 18A .2825(a) 721 All equipment and furnishings were not in good repair. Cabinets in space 10 the wood was chipping off the doors. G.S. 110-91(6); .0601(b) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. safety Plug for two outlets were not covered in space 8. 10A NCAC 09 .0604(c) Technical Assistance: 1. Per child care rule 10A NCAC 09 .0601(a), safe indoor and outdoor environment shall be provided for the children in care including providing equipment and furnishings that are in good repair, sturdy, stable, and free of hazards. To maintain this child care requirement in your outdoor play areas, I suggested you place work orders for repairs and maintenance as soon as you notice needs and include vegetation removal along your fence lines as part of your routine work order when requesting mulch surfacing maintenance. 2. It was discussed that all teachers check electrical outlets in the classroom at the beginning of each day to ensure that outlet covers are securely in place on all outlets. Consultation: 1.Please be reminded that all plans put in place as part of the , QRIS Pathway 1 must be completed within one year from the date of the new Rated License issued to your facility. Rated License components required to earn your star rated license will be monitored annually. COMPLIANCE PLAN: No compliance documentation is needed for those violations corrected during today’s visit. In the visit summary, I documented the corrective actions taken today to correct those violations. All violations cited and not corrected today must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. Your compliance letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Address your plan to ensure that you will not have that violation again. 6. Your signature 2) Supporting documentation including the following: Please send supporting documentation such as training certificates, CBC letters, acknowledgement statements, and photographs for me to use to verify compliance. Please DO NOT send staff or child medical documents or documentation for verification as this is a violation of HIPPA protocol. If needed I will verify these documents at the next monitoring visit. I must receive your compliance letter no later than April 23, 2026. Please be aware any information submitted by you is legal documentation. If you state in your compliance letter that corrections have been made when they have not, it will be considered falsification of information. If you cannot meet the requirements by this date you shall contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Child care programs are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past eighteen (18) months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Your letter may be mailed to me at: Toni Washington Post Office Box 5347 Mooresville, NC 28117 For your convenience, your compliance letter may be sent by email to: toni.washington@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included in the body of the email: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you today. We appreciate all you and your staff do to serve the children and families in your community. If you have any questions, feel free to contact me by phone at (704) 437-2549 or by email at toni.washington@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0601 · Violation

Name of Operation: THE LEARNING EXPERIENCE Facility ID: 49000526 Consultant: TONI WASHINGTON Operation Type: Center Case Number: Visit Date: 5/14/2025 Number Present: 136 Completed Date: 5/14/2025 Age: From 0 To 5 Total Minutes: 390 Time In: 08:30 AM Time Out: 03:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. You, Yolanda Nesbit, Director, assisted me with today’s visit. I conducted your last annual compliance visit on June 05, 2024. I reviewed with you today the facility information found in our system. You stated there have been no changes to your phone number, email address, mailing address, or corporate contact for 7 Hills Mooresville LLC. I reviewed the facility’s permit with you today. I reviewed with you today the restrictions on your license, capacity, and age range on your permit and observed these being maintained. Your program’s compliance history was 88% as of May 13, 2025, and was reviewed with you today. Your program currently operates with a four-star license, issued on September 07, 2016, earning five points in staff education, five points in program standards, and one quality point. Your last sanitation inspection was dated March 27, 2025, with a Superior classification and zero demerits Your last fire inspection was dated September 17, 2024. I visited each licensed indoor and outdoor space with you today. I observed students playing in activity areas and eating lunch. I observed that in Space 2 (infant one) two bottles did not have the date on them. Teacher corrected this by putting today’s date on the bottles. In space 3 the sleep log was not completed yesterday for two children. In space 4 ( Preschool 2) the lesson plan posted was not current. The current lesson plan was posted during me visit. In space 8 (Peppers) Names and dates were not on all water bottles that were in the refrigerator. A current menu was posted, documented appropriate nutritious snacks and meals, showed a variety of foods, and complied with Meal Patterns for Children in Child Care Programs. Lunch(snack) was prepared and served in the cafeteria. Today’s lunch consisted of tomato soup, cheese sandwiches, mixed fruit, and milk. Cold food and milk were stored in a commercial refrigerator in the kitchen at a temperature of 36 degrees Fahrenheit. I observed that in the outside area of the playgrounds that mulch needs to be raked and added to some areas. I observed that some trash was on the playground. I observed that your last playground inspection was dated May 5, 2025. I monitored hazardous product storage, medication storage, medication administration, general safety, and discipline practices. I monitored one emergency medication and action plan. I monitored that your last fire drill was dated April 30, 2025. I observed that your last emergency drill was dated May 2, 2025, and it was a Shelter-in-Place drill. I observed your buses for transportation. I observed the bus registration, insurance, emergency information for students, first aid kit, fire extinguisher, and all transportation requirements. I monitored program records, child record files, staff record files. I monitored health and safety requirements. I monitored supervision of children, staff-child ratios and group sizes, approved space use, space capacities, and permit restrictions. I completed the “Annual Compliance Monitoring Checklist for Child Care Centers” during today’s visit. The following violations were cited and observed during my visit today. Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. In space 4 Preschool 2 a current activity plan was not posted. GS 110-91(12); .0508(a) 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. In space 2, 2 bottles were not labeled with the date. In space 7 and 8 water bottles containers were not labeled with name and date. 15A NCAC 18A .2804(d) 604 Lavatories were not kept clean, in good repair and kept free of storage. Lavatories need to be kept free of storage (classroom materials, cots, other items)space 9. 15A NCAC 18A .2818(a) 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. Blinds in space 11 (preschool 1) need to be repaired. Blinds are broken and in need of repair. 15A NCAC 18A .2825(a) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Plastic bags and gloves were not locked or stored 5 feet high. .0604(q) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. In space 3 (infant 2) sleep logs were not completed for 2 children on 5/13/25. .0606(g) 1867 The depth of the loose surfacing was not based on critical height of the equipment. surfacing (mulch) needs to be added to playground area. .0605(k)(1-4) Technical Assistance: 1.An individualized written activity plan should be created, posted, and followed for each infant and 3-year-old group or classroom. 2.Per child care rule 10A NCAC 09 .0604(q), plastic bags including diaper wipe refill bags, Ziploc bags, grocery bags, and opened shrink wrapped or bagged products should be stored inaccessible to children under three years of age by storing these items above five feet or in a locked cabinet, closet, or drawer. Foam rubber products including foam blocks in block centers should not be used with children under three years of age. Styrofoam plates, bowls, and cups may be used with children under three years of age for food service. To maintain compliance with this child care requirement, I suggested you place all plastic bags above five feet or in a locked cabinet or drawer and remove all foam materials from the activity areas in the rooms serving children under three years of age. 3.Per child care rule 10A NCAC 09 .0601(a), safe indoor and outdoor environment shall be provided for the children in care including providing equipment and furnishings that are in good repair, sturdy, stable, and free of hazards. To maintain this child care requirement in your outdoor play areas, I suggested you place work orders for repairs and maintenance as soon as you notice needs and include vegetation removal along your fence lines as part of your routine work order when requesting mulch surfacing maintenance. 4. It was discussed with the director that teachers make sure all bottles, cups, and children foods are labeled with the child's name and date. It was suggested that the teacher check these items as the parent brings them into the classroom. CONSULTATION: 1 Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest information for child care settings and child care updates including the most up to date documents and forms. 2 Visit NC Child Care Health and Safety Resource Center at http://healthychildcare.unc.edu to find the following resources: technical assistance, coaching support, resources, handwashing and diapering posters, monthly newsletters, and a list of approved in-service trainings including, but not limited to, ITS-SIDS training and Emergency Preparedness and Response in Child Care training. 3.Technical Assistance & Notification to the Division of New Hires or Residents has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their Technical Assistance Guidance As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. COMPLIANCE PLAN: No compliance documentation is needed for those violations corrected during today’s visit. In the visit summary, I documented the corrective actions taken today to correct those violations. All violations cited and not corrected today must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. 1) Your compliance letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Address your plan to ensure that you will not have that violation again. 6. Your signature 2)Supporting documentation including the following: Please send supporting documentation such as training certificates, CBC letters, acknowledgement statements, and photographs for me to use to verify compliance. Please DO NOT send staff or child medical documents or documentation for verification as this is a violation of HIPPA protocol. If needed I will verify these documents at the next monitoring visit. I must receive your compliance letter no later than May 28, 2025. Please be aware any information submitted by you is legal documentation. If you state in your compliance letter that corrections have been made when they have not, it will be considered falsification of information. If you cannot meet the requirements by this date you shall contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Child care programs are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past eighteen (18) months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Your letter may be mailed to me at: Toni Washington Post Office Box 5347 Mooresville, NC 28117 For your convenience, your compliance letter may be sent by email to: toni.washington@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included in the body of the email: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you today. We appreciate all you and your staff do to serve the children and families in your community. If you have any questions, feel free to contact me by phone at (704) 437-2549 or by email at toni.washington@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0604 · Violation

Name of Operation: THE LEARNING EXPERIENCE Facility ID: 49000526 Consultant: TONI WASHINGTON Operation Type: Center Case Number: Visit Date: 5/14/2025 Number Present: 136 Completed Date: 5/14/2025 Age: From 0 To 5 Total Minutes: 390 Time In: 08:30 AM Time Out: 03:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. You, Yolanda Nesbit, Director, assisted me with today’s visit. I conducted your last annual compliance visit on June 05, 2024. I reviewed with you today the facility information found in our system. You stated there have been no changes to your phone number, email address, mailing address, or corporate contact for 7 Hills Mooresville LLC. I reviewed the facility’s permit with you today. I reviewed with you today the restrictions on your license, capacity, and age range on your permit and observed these being maintained. Your program’s compliance history was 88% as of May 13, 2025, and was reviewed with you today. Your program currently operates with a four-star license, issued on September 07, 2016, earning five points in staff education, five points in program standards, and one quality point. Your last sanitation inspection was dated March 27, 2025, with a Superior classification and zero demerits Your last fire inspection was dated September 17, 2024. I visited each licensed indoor and outdoor space with you today. I observed students playing in activity areas and eating lunch. I observed that in Space 2 (infant one) two bottles did not have the date on them. Teacher corrected this by putting today’s date on the bottles. In space 3 the sleep log was not completed yesterday for two children. In space 4 ( Preschool 2) the lesson plan posted was not current. The current lesson plan was posted during me visit. In space 8 (Peppers) Names and dates were not on all water bottles that were in the refrigerator. A current menu was posted, documented appropriate nutritious snacks and meals, showed a variety of foods, and complied with Meal Patterns for Children in Child Care Programs. Lunch(snack) was prepared and served in the cafeteria. Today’s lunch consisted of tomato soup, cheese sandwiches, mixed fruit, and milk. Cold food and milk were stored in a commercial refrigerator in the kitchen at a temperature of 36 degrees Fahrenheit. I observed that in the outside area of the playgrounds that mulch needs to be raked and added to some areas. I observed that some trash was on the playground. I observed that your last playground inspection was dated May 5, 2025. I monitored hazardous product storage, medication storage, medication administration, general safety, and discipline practices. I monitored one emergency medication and action plan. I monitored that your last fire drill was dated April 30, 2025. I observed that your last emergency drill was dated May 2, 2025, and it was a Shelter-in-Place drill. I observed your buses for transportation. I observed the bus registration, insurance, emergency information for students, first aid kit, fire extinguisher, and all transportation requirements. I monitored program records, child record files, staff record files. I monitored health and safety requirements. I monitored supervision of children, staff-child ratios and group sizes, approved space use, space capacities, and permit restrictions. I completed the “Annual Compliance Monitoring Checklist for Child Care Centers” during today’s visit. The following violations were cited and observed during my visit today. Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. In space 4 Preschool 2 a current activity plan was not posted. GS 110-91(12); .0508(a) 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. In space 2, 2 bottles were not labeled with the date. In space 7 and 8 water bottles containers were not labeled with name and date. 15A NCAC 18A .2804(d) 604 Lavatories were not kept clean, in good repair and kept free of storage. Lavatories need to be kept free of storage (classroom materials, cots, other items)space 9. 15A NCAC 18A .2818(a) 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. Blinds in space 11 (preschool 1) need to be repaired. Blinds are broken and in need of repair. 15A NCAC 18A .2825(a) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Plastic bags and gloves were not locked or stored 5 feet high. .0604(q) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. In space 3 (infant 2) sleep logs were not completed for 2 children on 5/13/25. .0606(g) 1867 The depth of the loose surfacing was not based on critical height of the equipment. surfacing (mulch) needs to be added to playground area. .0605(k)(1-4) Technical Assistance: 1.An individualized written activity plan should be created, posted, and followed for each infant and 3-year-old group or classroom. 2.Per child care rule 10A NCAC 09 .0604(q), plastic bags including diaper wipe refill bags, Ziploc bags, grocery bags, and opened shrink wrapped or bagged products should be stored inaccessible to children under three years of age by storing these items above five feet or in a locked cabinet, closet, or drawer. Foam rubber products including foam blocks in block centers should not be used with children under three years of age. Styrofoam plates, bowls, and cups may be used with children under three years of age for food service. To maintain compliance with this child care requirement, I suggested you place all plastic bags above five feet or in a locked cabinet or drawer and remove all foam materials from the activity areas in the rooms serving children under three years of age. 3.Per child care rule 10A NCAC 09 .0601(a), safe indoor and outdoor environment shall be provided for the children in care including providing equipment and furnishings that are in good repair, sturdy, stable, and free of hazards. To maintain this child care requirement in your outdoor play areas, I suggested you place work orders for repairs and maintenance as soon as you notice needs and include vegetation removal along your fence lines as part of your routine work order when requesting mulch surfacing maintenance. 4. It was discussed with the director that teachers make sure all bottles, cups, and children foods are labeled with the child's name and date. It was suggested that the teacher check these items as the parent brings them into the classroom. CONSULTATION: 1 Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest information for child care settings and child care updates including the most up to date documents and forms. 2 Visit NC Child Care Health and Safety Resource Center at http://healthychildcare.unc.edu to find the following resources: technical assistance, coaching support, resources, handwashing and diapering posters, monthly newsletters, and a list of approved in-service trainings including, but not limited to, ITS-SIDS training and Emergency Preparedness and Response in Child Care training. 3.Technical Assistance & Notification to the Division of New Hires or Residents has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their Technical Assistance Guidance As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. COMPLIANCE PLAN: No compliance documentation is needed for those violations corrected during today’s visit. In the visit summary, I documented the corrective actions taken today to correct those violations. All violations cited and not corrected today must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. 1) Your compliance letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Address your plan to ensure that you will not have that violation again. 6. Your signature 2)Supporting documentation including the following: Please send supporting documentation such as training certificates, CBC letters, acknowledgement statements, and photographs for me to use to verify compliance. Please DO NOT send staff or child medical documents or documentation for verification as this is a violation of HIPPA protocol. If needed I will verify these documents at the next monitoring visit. I must receive your compliance letter no later than May 28, 2025. Please be aware any information submitted by you is legal documentation. If you state in your compliance letter that corrections have been made when they have not, it will be considered falsification of information. If you cannot meet the requirements by this date you shall contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Child care programs are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past eighteen (18) months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Your letter may be mailed to me at: Toni Washington Post Office Box 5347 Mooresville, NC 28117 For your convenience, your compliance letter may be sent by email to: toni.washington@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included in the body of the email: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you today. We appreciate all you and your staff do to serve the children and families in your community. If you have any questions, feel free to contact me by phone at (704) 437-2549 or by email at toni.washington@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: THE LEARNING EXPERIENCE Facility ID: 49000526 Consultant: TONI WASHINGTON Operation Type: Center Case Number: Visit Date: 5/14/2025 Number Present: 136 Completed Date: 5/14/2025 Age: From 0 To 5 Total Minutes: 390 Time In: 08:30 AM Time Out: 03:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. You, Yolanda Nesbit, Director, assisted me with today’s visit. I conducted your last annual compliance visit on June 05, 2024. I reviewed with you today the facility information found in our system. You stated there have been no changes to your phone number, email address, mailing address, or corporate contact for 7 Hills Mooresville LLC. I reviewed the facility’s permit with you today. I reviewed with you today the restrictions on your license, capacity, and age range on your permit and observed these being maintained. Your program’s compliance history was 88% as of May 13, 2025, and was reviewed with you today. Your program currently operates with a four-star license, issued on September 07, 2016, earning five points in staff education, five points in program standards, and one quality point. Your last sanitation inspection was dated March 27, 2025, with a Superior classification and zero demerits Your last fire inspection was dated September 17, 2024. I visited each licensed indoor and outdoor space with you today. I observed students playing in activity areas and eating lunch. I observed that in Space 2 (infant one) two bottles did not have the date on them. Teacher corrected this by putting today’s date on the bottles. In space 3 the sleep log was not completed yesterday for two children. In space 4 ( Preschool 2) the lesson plan posted was not current. The current lesson plan was posted during me visit. In space 8 (Peppers) Names and dates were not on all water bottles that were in the refrigerator. A current menu was posted, documented appropriate nutritious snacks and meals, showed a variety of foods, and complied with Meal Patterns for Children in Child Care Programs. Lunch(snack) was prepared and served in the cafeteria. Today’s lunch consisted of tomato soup, cheese sandwiches, mixed fruit, and milk. Cold food and milk were stored in a commercial refrigerator in the kitchen at a temperature of 36 degrees Fahrenheit. I observed that in the outside area of the playgrounds that mulch needs to be raked and added to some areas. I observed that some trash was on the playground. I observed that your last playground inspection was dated May 5, 2025. I monitored hazardous product storage, medication storage, medication administration, general safety, and discipline practices. I monitored one emergency medication and action plan. I monitored that your last fire drill was dated April 30, 2025. I observed that your last emergency drill was dated May 2, 2025, and it was a Shelter-in-Place drill. I observed your buses for transportation. I observed the bus registration, insurance, emergency information for students, first aid kit, fire extinguisher, and all transportation requirements. I monitored program records, child record files, staff record files. I monitored health and safety requirements. I monitored supervision of children, staff-child ratios and group sizes, approved space use, space capacities, and permit restrictions. I completed the “Annual Compliance Monitoring Checklist for Child Care Centers” during today’s visit. The following violations were cited and observed during my visit today. Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. In space 4 Preschool 2 a current activity plan was not posted. GS 110-91(12); .0508(a) 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. In space 2, 2 bottles were not labeled with the date. In space 7 and 8 water bottles containers were not labeled with name and date. 15A NCAC 18A .2804(d) 604 Lavatories were not kept clean, in good repair and kept free of storage. Lavatories need to be kept free of storage (classroom materials, cots, other items)space 9. 15A NCAC 18A .2818(a) 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. Blinds in space 11 (preschool 1) need to be repaired. Blinds are broken and in need of repair. 15A NCAC 18A .2825(a) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Plastic bags and gloves were not locked or stored 5 feet high. .0604(q) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. In space 3 (infant 2) sleep logs were not completed for 2 children on 5/13/25. .0606(g) 1867 The depth of the loose surfacing was not based on critical height of the equipment. surfacing (mulch) needs to be added to playground area. .0605(k)(1-4) Technical Assistance: 1.An individualized written activity plan should be created, posted, and followed for each infant and 3-year-old group or classroom. 2.Per child care rule 10A NCAC 09 .0604(q), plastic bags including diaper wipe refill bags, Ziploc bags, grocery bags, and opened shrink wrapped or bagged products should be stored inaccessible to children under three years of age by storing these items above five feet or in a locked cabinet, closet, or drawer. Foam rubber products including foam blocks in block centers should not be used with children under three years of age. Styrofoam plates, bowls, and cups may be used with children under three years of age for food service. To maintain compliance with this child care requirement, I suggested you place all plastic bags above five feet or in a locked cabinet or drawer and remove all foam materials from the activity areas in the rooms serving children under three years of age. 3.Per child care rule 10A NCAC 09 .0601(a), safe indoor and outdoor environment shall be provided for the children in care including providing equipment and furnishings that are in good repair, sturdy, stable, and free of hazards. To maintain this child care requirement in your outdoor play areas, I suggested you place work orders for repairs and maintenance as soon as you notice needs and include vegetation removal along your fence lines as part of your routine work order when requesting mulch surfacing maintenance. 4. It was discussed with the director that teachers make sure all bottles, cups, and children foods are labeled with the child's name and date. It was suggested that the teacher check these items as the parent brings them into the classroom. CONSULTATION: 1 Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest information for child care settings and child care updates including the most up to date documents and forms. 2 Visit NC Child Care Health and Safety Resource Center at http://healthychildcare.unc.edu to find the following resources: technical assistance, coaching support, resources, handwashing and diapering posters, monthly newsletters, and a list of approved in-service trainings including, but not limited to, ITS-SIDS training and Emergency Preparedness and Response in Child Care training. 3.Technical Assistance & Notification to the Division of New Hires or Residents has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their Technical Assistance Guidance As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. COMPLIANCE PLAN: No compliance documentation is needed for those violations corrected during today’s visit. In the visit summary, I documented the corrective actions taken today to correct those violations. All violations cited and not corrected today must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. 1) Your compliance letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Address your plan to ensure that you will not have that violation again. 6. Your signature 2)Supporting documentation including the following: Please send supporting documentation such as training certificates, CBC letters, acknowledgement statements, and photographs for me to use to verify compliance. Please DO NOT send staff or child medical documents or documentation for verification as this is a violation of HIPPA protocol. If needed I will verify these documents at the next monitoring visit. I must receive your compliance letter no later than May 28, 2025. Please be aware any information submitted by you is legal documentation. If you state in your compliance letter that corrections have been made when they have not, it will be considered falsification of information. If you cannot meet the requirements by this date you shall contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Child care programs are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past eighteen (18) months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Your letter may be mailed to me at: Toni Washington Post Office Box 5347 Mooresville, NC 28117 For your convenience, your compliance letter may be sent by email to: toni.washington@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included in the body of the email: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you today. We appreciate all you and your staff do to serve the children and families in your community. If you have any questions, feel free to contact me by phone at (704) 437-2549 or by email at toni.washington@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: THE LEARNING EXPERIENCE Facility ID: 49000526 Consultant: TONI WASHINGTON Operation Type: Center Case Number: Visit Date: 5/14/2025 Number Present: 136 Completed Date: 5/14/2025 Age: From 0 To 5 Total Minutes: 390 Time In: 08:30 AM Time Out: 03:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. You, Yolanda Nesbit, Director, assisted me with today’s visit. I conducted your last annual compliance visit on June 05, 2024. I reviewed with you today the facility information found in our system. You stated there have been no changes to your phone number, email address, mailing address, or corporate contact for 7 Hills Mooresville LLC. I reviewed the facility’s permit with you today. I reviewed with you today the restrictions on your license, capacity, and age range on your permit and observed these being maintained. Your program’s compliance history was 88% as of May 13, 2025, and was reviewed with you today. Your program currently operates with a four-star license, issued on September 07, 2016, earning five points in staff education, five points in program standards, and one quality point. Your last sanitation inspection was dated March 27, 2025, with a Superior classification and zero demerits Your last fire inspection was dated September 17, 2024. I visited each licensed indoor and outdoor space with you today. I observed students playing in activity areas and eating lunch. I observed that in Space 2 (infant one) two bottles did not have the date on them. Teacher corrected this by putting today’s date on the bottles. In space 3 the sleep log was not completed yesterday for two children. In space 4 ( Preschool 2) the lesson plan posted was not current. The current lesson plan was posted during me visit. In space 8 (Peppers) Names and dates were not on all water bottles that were in the refrigerator. A current menu was posted, documented appropriate nutritious snacks and meals, showed a variety of foods, and complied with Meal Patterns for Children in Child Care Programs. Lunch(snack) was prepared and served in the cafeteria. Today’s lunch consisted of tomato soup, cheese sandwiches, mixed fruit, and milk. Cold food and milk were stored in a commercial refrigerator in the kitchen at a temperature of 36 degrees Fahrenheit. I observed that in the outside area of the playgrounds that mulch needs to be raked and added to some areas. I observed that some trash was on the playground. I observed that your last playground inspection was dated May 5, 2025. I monitored hazardous product storage, medication storage, medication administration, general safety, and discipline practices. I monitored one emergency medication and action plan. I monitored that your last fire drill was dated April 30, 2025. I observed that your last emergency drill was dated May 2, 2025, and it was a Shelter-in-Place drill. I observed your buses for transportation. I observed the bus registration, insurance, emergency information for students, first aid kit, fire extinguisher, and all transportation requirements. I monitored program records, child record files, staff record files. I monitored health and safety requirements. I monitored supervision of children, staff-child ratios and group sizes, approved space use, space capacities, and permit restrictions. I completed the “Annual Compliance Monitoring Checklist for Child Care Centers” during today’s visit. The following violations were cited and observed during my visit today. Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. In space 4 Preschool 2 a current activity plan was not posted. GS 110-91(12); .0508(a) 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. In space 2, 2 bottles were not labeled with the date. In space 7 and 8 water bottles containers were not labeled with name and date. 15A NCAC 18A .2804(d) 604 Lavatories were not kept clean, in good repair and kept free of storage. Lavatories need to be kept free of storage (classroom materials, cots, other items)space 9. 15A NCAC 18A .2818(a) 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. Blinds in space 11 (preschool 1) need to be repaired. Blinds are broken and in need of repair. 15A NCAC 18A .2825(a) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Plastic bags and gloves were not locked or stored 5 feet high. .0604(q) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. In space 3 (infant 2) sleep logs were not completed for 2 children on 5/13/25. .0606(g) 1867 The depth of the loose surfacing was not based on critical height of the equipment. surfacing (mulch) needs to be added to playground area. .0605(k)(1-4) Technical Assistance: 1.An individualized written activity plan should be created, posted, and followed for each infant and 3-year-old group or classroom. 2.Per child care rule 10A NCAC 09 .0604(q), plastic bags including diaper wipe refill bags, Ziploc bags, grocery bags, and opened shrink wrapped or bagged products should be stored inaccessible to children under three years of age by storing these items above five feet or in a locked cabinet, closet, or drawer. Foam rubber products including foam blocks in block centers should not be used with children under three years of age. Styrofoam plates, bowls, and cups may be used with children under three years of age for food service. To maintain compliance with this child care requirement, I suggested you place all plastic bags above five feet or in a locked cabinet or drawer and remove all foam materials from the activity areas in the rooms serving children under three years of age. 3.Per child care rule 10A NCAC 09 .0601(a), safe indoor and outdoor environment shall be provided for the children in care including providing equipment and furnishings that are in good repair, sturdy, stable, and free of hazards. To maintain this child care requirement in your outdoor play areas, I suggested you place work orders for repairs and maintenance as soon as you notice needs and include vegetation removal along your fence lines as part of your routine work order when requesting mulch surfacing maintenance. 4. It was discussed with the director that teachers make sure all bottles, cups, and children foods are labeled with the child's name and date. It was suggested that the teacher check these items as the parent brings them into the classroom. CONSULTATION: 1 Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest information for child care settings and child care updates including the most up to date documents and forms. 2 Visit NC Child Care Health and Safety Resource Center at http://healthychildcare.unc.edu to find the following resources: technical assistance, coaching support, resources, handwashing and diapering posters, monthly newsletters, and a list of approved in-service trainings including, but not limited to, ITS-SIDS training and Emergency Preparedness and Response in Child Care training. 3.Technical Assistance & Notification to the Division of New Hires or Residents has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their Technical Assistance Guidance As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. COMPLIANCE PLAN: No compliance documentation is needed for those violations corrected during today’s visit. In the visit summary, I documented the corrective actions taken today to correct those violations. All violations cited and not corrected today must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. 1) Your compliance letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Address your plan to ensure that you will not have that violation again. 6. Your signature 2)Supporting documentation including the following: Please send supporting documentation such as training certificates, CBC letters, acknowledgement statements, and photographs for me to use to verify compliance. Please DO NOT send staff or child medical documents or documentation for verification as this is a violation of HIPPA protocol. If needed I will verify these documents at the next monitoring visit. I must receive your compliance letter no later than May 28, 2025. Please be aware any information submitted by you is legal documentation. If you state in your compliance letter that corrections have been made when they have not, it will be considered falsification of information. If you cannot meet the requirements by this date you shall contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Child care programs are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past eighteen (18) months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Your letter may be mailed to me at: Toni Washington Post Office Box 5347 Mooresville, NC 28117 For your convenience, your compliance letter may be sent by email to: toni.washington@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included in the body of the email: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you today. We appreciate all you and your staff do to serve the children and families in your community. If you have any questions, feel free to contact me by phone at (704) 437-2549 or by email at toni.washington@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0803 · Violation

Name of Operation: THE LEARNING EXPERIENCE Facility ID: 49000526 Consultant: TONI WASHINGTON Operation Type: Center Case Number: Visit Date: 6/5/2024 Number Present: 138 Completed Date: 6/5/2024 Age: From 0 To 12 Total Minutes: 390 Time In: 09:45 AM Time Out: 04:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. You, Yolanda Nesbit, Director, assisted me with today’s visit. Your last annual compliance visit was conducted on June 20, 2023. Your program currently operates with a five-star license, issued on October 31, 2019, earning 6 points in staff education, 6 points in program standards, and 1 quality points. Your program’s compliance history was 87% as of June 04 ,2024 and was reviewed with you today. I observed your sanitation inspection was dated May 02, 2024, with a superior classification and 8 demerits. I observed your last fire inspection was dated September 18, 2023. I visited each license indoor space and each outdoor space with you today. I observed children adequately supervised during today’s visit. I observed enhanced staff-child ratio maintained during today’s visit. I observed adequate approved enhanced space use maintained during today’s visit. I observed children engaged in free play activities, small group activities, and large group activities indoor and outdoor, lunch, and rest time. I observed toys, materials, and equipment to be child-sized, developmentally appropriate, and in good repair. I observed materials accessible to the children and of little quantity in space 7, 8, and 9. Materials need to be added to activity areas in these classrooms so that children will have a variety of choice with toys and materials. I reviewed children’s records today and observed no violations regarding children’s records. I reviewed staff records today and observed one violations regarding staff records. I observed and monitored all medications and medical action plans on file. I observed that in Space 2,7, 8, and 10, some diapers creams did not have the amount to be applied on the medication form. This was corrected by the Assistant Director during the walk-through. I observed the outdoor play environments. I observed the equipment and materials to be in good repair. I observed that all outdoor play equipment needs to be cleaned as well as outdoor play toys. I observed the fence to be of adequate height and in good repair in all areas. I observed monthly outdoor inspections documented for the past twelve months. I observed the last outdoor inspection dated May 17,2024. I observed your monthly fire drill log documented for the past twelve (12) months. I observed your last fire drill was May 30,2024. I observed your quarterly shelter-in-place and lock-down drill log. I observed your last dill was a Shelter-In-Place drill and was dated January 8, 2024. The drill was not recorded on the emergency drill sheet, and this was corrected during visit. I observed your Emergency Preparedness Response (EPR) Plan was last updated August 2023 at the beginning of the school year. I observed menus posted and current. I observed today’s lunch consisted of ground beef, cheese quesadilla, corn, clementine oranges, and milk. I observed your Incident Log to be current for the year. I monitored all transportation requirements in compliance including but not limited to the following: bus registration, insurance, emergency information for students, first aid kit, fire extinguisher. I reviewed your completed Staff and Training worksheet. The visit summary packet was discussed at the end of you visit. The following violations were observed and cited during today’s visit: Violation Number Comment Rule 468 When three year old children and older were in care, the materials and equipment in the activity area was not in sufficient quantity to allow at least three children to use the area regardless of whether the children choose the same or different activities. In classroom of children three and older there was not a sufficient quantity of materials and equipment. .0510(d)(1) 488 For children under three years of age, materials were not offered in sufficient quantity to allow all children to use them at some time during the day and to allow for a range of choices. In classroom under three of age materials need to be added to activity areas so children will have a range of choices. .0510(e)(3) 524 When children 3 years and older were in care, screen time was not used to stimulate a developmental domain; was not limited to 30 minutes a day and no more than a total of two and a half hours per week, per child; and/or was not documented on a cumulative log or the activity plan that is available for review. Screen time logs were not maintained for review. .0510(d)(2)(A-C) 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. Walls in space 7 and 5 need to be painted. 15A NCAC 18A .2825(a) 721 All equipment and furnishings were not in good repair. Playground equipment needs to be cleaned and power washed. Equipment needs to be checked for repairs. G.S. 110-91(6); .0601(b) 847 Parent's medication authorization did not include required information. In space 2,7,8,9,and 10 medication some medication forms did not have the amount of diaper cream to be applied. This was corrected during visit by the assistant director. 10A NCAC 09 .0803(4)(6-9) 1065 Child care providers scheduled to work in the infant room, did not complete ITS-SIDS training within two months of employment or did not complete the training every three years. Child care administrators did not complete the ITS-SIDS training within 90 days of employment and every three years thereafter. Teacher assigned to work in infant room did not have ITS-SIDS within 2 months of employment. Date employed 2/26/24. .1102(f) 1792 Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. In space 7 Twaddlers staff had open soda can on counter. .0901(i) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. Shelter-in-place drill was not updated on the emergency drill log sheet. This was corrected by director during visit. .0604(u);.0302(d)(8) 1867 The depth of the loose surfacing was not based on critical height of the equipment. All playground as the facility need mulch added so the loose surfacing will be at critical height for the equipment. .0605(k)(1-4) Technical Assistance: 1. All sleep logs need to be complete with dates and if the child is absent please mark this on the sleep log so no dates will be missing. 2. Medication logs need to be checked by teachers to make sure parents have completed all blanks and that the form is completed correctly. 3. Playground inspections include checking the mulch and the cleanliness of the playground. 4.All emergency drill need to be posted on the emergency drill sheet when completed. All violations cited must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. Your letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Address your plan to ensure that you will not have that violation again. 6. Your signature I advise you to be prepared to provide supporting documentation in the form of photos, documents, certificates, etc. should I request them in order to clarify or verify compliance. Your letter may be mailed to me at: Toni Washington Post Office Box 5347 Mooresville, NC 28117 For your convenience, your letter may be sent by email to: toni.washington@dhhs.nc.gov I must receive your compliance letter no later than June 19, 2024. Please Note: If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. If you cannot meet the requirements by this date, you shall contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Compliance History: You are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Please continue to visit DCDEE’s website to get the latest information for child care settings and child care updates at https://ncchildcare.ncdhhs.gov/. Thank you for having your Staff & Training Worksheet complete and available for review prior to today’s visit. The most up to date Staff & Training Worksheet form is available on the DCDEE website under the Provider tab and “Provider Documents and Forms”. Thank you for your time today. We appreciate all you are doing to serve the children and families of NC. If you have any questions, feel free to contact me by phone at (704) 437-2549 or by email at toni.washington@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov. or at (704) 594-0153. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: THE LEARNING EXPERIENCE Facility ID: 49000526 Consultant: TONI WASHINGTON Operation Type: Center Case Number: Visit Date: 6/5/2024 Number Present: 138 Completed Date: 6/5/2024 Age: From 0 To 12 Total Minutes: 390 Time In: 09:45 AM Time Out: 04:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. You, Yolanda Nesbit, Director, assisted me with today’s visit. Your last annual compliance visit was conducted on June 20, 2023. Your program currently operates with a five-star license, issued on October 31, 2019, earning 6 points in staff education, 6 points in program standards, and 1 quality points. Your program’s compliance history was 87% as of June 04 ,2024 and was reviewed with you today. I observed your sanitation inspection was dated May 02, 2024, with a superior classification and 8 demerits. I observed your last fire inspection was dated September 18, 2023. I visited each license indoor space and each outdoor space with you today. I observed children adequately supervised during today’s visit. I observed enhanced staff-child ratio maintained during today’s visit. I observed adequate approved enhanced space use maintained during today’s visit. I observed children engaged in free play activities, small group activities, and large group activities indoor and outdoor, lunch, and rest time. I observed toys, materials, and equipment to be child-sized, developmentally appropriate, and in good repair. I observed materials accessible to the children and of little quantity in space 7, 8, and 9. Materials need to be added to activity areas in these classrooms so that children will have a variety of choice with toys and materials. I reviewed children’s records today and observed no violations regarding children’s records. I reviewed staff records today and observed one violations regarding staff records. I observed and monitored all medications and medical action plans on file. I observed that in Space 2,7, 8, and 10, some diapers creams did not have the amount to be applied on the medication form. This was corrected by the Assistant Director during the walk-through. I observed the outdoor play environments. I observed the equipment and materials to be in good repair. I observed that all outdoor play equipment needs to be cleaned as well as outdoor play toys. I observed the fence to be of adequate height and in good repair in all areas. I observed monthly outdoor inspections documented for the past twelve months. I observed the last outdoor inspection dated May 17,2024. I observed your monthly fire drill log documented for the past twelve (12) months. I observed your last fire drill was May 30,2024. I observed your quarterly shelter-in-place and lock-down drill log. I observed your last dill was a Shelter-In-Place drill and was dated January 8, 2024. The drill was not recorded on the emergency drill sheet, and this was corrected during visit. I observed your Emergency Preparedness Response (EPR) Plan was last updated August 2023 at the beginning of the school year. I observed menus posted and current. I observed today’s lunch consisted of ground beef, cheese quesadilla, corn, clementine oranges, and milk. I observed your Incident Log to be current for the year. I monitored all transportation requirements in compliance including but not limited to the following: bus registration, insurance, emergency information for students, first aid kit, fire extinguisher. I reviewed your completed Staff and Training worksheet. The visit summary packet was discussed at the end of you visit. The following violations were observed and cited during today’s visit: Violation Number Comment Rule 468 When three year old children and older were in care, the materials and equipment in the activity area was not in sufficient quantity to allow at least three children to use the area regardless of whether the children choose the same or different activities. In classroom of children three and older there was not a sufficient quantity of materials and equipment. .0510(d)(1) 488 For children under three years of age, materials were not offered in sufficient quantity to allow all children to use them at some time during the day and to allow for a range of choices. In classroom under three of age materials need to be added to activity areas so children will have a range of choices. .0510(e)(3) 524 When children 3 years and older were in care, screen time was not used to stimulate a developmental domain; was not limited to 30 minutes a day and no more than a total of two and a half hours per week, per child; and/or was not documented on a cumulative log or the activity plan that is available for review. Screen time logs were not maintained for review. .0510(d)(2)(A-C) 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. Walls in space 7 and 5 need to be painted. 15A NCAC 18A .2825(a) 721 All equipment and furnishings were not in good repair. Playground equipment needs to be cleaned and power washed. Equipment needs to be checked for repairs. G.S. 110-91(6); .0601(b) 847 Parent's medication authorization did not include required information. In space 2,7,8,9,and 10 medication some medication forms did not have the amount of diaper cream to be applied. This was corrected during visit by the assistant director. 10A NCAC 09 .0803(4)(6-9) 1065 Child care providers scheduled to work in the infant room, did not complete ITS-SIDS training within two months of employment or did not complete the training every three years. Child care administrators did not complete the ITS-SIDS training within 90 days of employment and every three years thereafter. Teacher assigned to work in infant room did not have ITS-SIDS within 2 months of employment. Date employed 2/26/24. .1102(f) 1792 Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. In space 7 Twaddlers staff had open soda can on counter. .0901(i) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. Shelter-in-place drill was not updated on the emergency drill log sheet. This was corrected by director during visit. .0604(u);.0302(d)(8) 1867 The depth of the loose surfacing was not based on critical height of the equipment. All playground as the facility need mulch added so the loose surfacing will be at critical height for the equipment. .0605(k)(1-4) Technical Assistance: 1. All sleep logs need to be complete with dates and if the child is absent please mark this on the sleep log so no dates will be missing. 2. Medication logs need to be checked by teachers to make sure parents have completed all blanks and that the form is completed correctly. 3. Playground inspections include checking the mulch and the cleanliness of the playground. 4.All emergency drill need to be posted on the emergency drill sheet when completed. All violations cited must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. Your letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Address your plan to ensure that you will not have that violation again. 6. Your signature I advise you to be prepared to provide supporting documentation in the form of photos, documents, certificates, etc. should I request them in order to clarify or verify compliance. Your letter may be mailed to me at: Toni Washington Post Office Box 5347 Mooresville, NC 28117 For your convenience, your letter may be sent by email to: toni.washington@dhhs.nc.gov I must receive your compliance letter no later than June 19, 2024. Please Note: If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. If you cannot meet the requirements by this date, you shall contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Compliance History: You are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Please continue to visit DCDEE’s website to get the latest information for child care settings and child care updates at https://ncchildcare.ncdhhs.gov/. Thank you for having your Staff & Training Worksheet complete and available for review prior to today’s visit. The most up to date Staff & Training Worksheet form is available on the DCDEE website under the Provider tab and “Provider Documents and Forms”. Thank you for your time today. We appreciate all you are doing to serve the children and families of NC. If you have any questions, feel free to contact me by phone at (704) 437-2549 or by email at toni.washington@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov. or at (704) 594-0153. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0803 · Violation

Name of Operation: THE LEARNING EXPERIENCE Facility ID: 49000526 Consultant: TONI WASHINGTON Operation Type: Center Case Number: Visit Date: 12/15/2023 Number Present: 92 Completed Date: 12/15/2023 Age: From 0 To 6 Total Minutes: 195 Time In: 09:00 AM Time Out: 12:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. You, Yolanda Nesbit, Center Director, assisted me with the visit. Your program currently operates with a Five-star license. Your last ACV was on June 20, 2023. I observed your Five-Star License, NC Child Care Summary of the Law, current menu, Sanitation placard, Emergency Medical Care Plan, daily schedule, activity plans posted as required. I observed children adequately supervised during today’s visit. I observed enhanced staff-child ratio maintained during today’s visit. I observed adequate approved space used during today’s visit. I observed permit restrictions maintained during today’s visit. I observed a menu posted for the month of December. Today’s lunch consisted of Sun butter and jelly sandwiches on wheat bread, peas, Bananas, and milk. I observed children in both the indoor and outdoor learning environments and found supervision and staff/child ratios to be in compliance. I observed children throughout the child care facility were participating in group time, free play in activity areas, transitions, and personal care routines. I observed no hazardous materials or equipment to be accessible to the children during today’s visit. I observed and monitored medications in all classrooms. All medications were in compliance and forms were complete. The amount of medication on some of the forms in 2 classes needed to be updated with proper amounts this was corrected during the visit. Your sanitation inspection was conducted on August 09, 2023, with a Superior classification and 18 demerits. Your Fire Inspection was conducted on September 18, 2023. I observed your monthly Fire Drill Log, a drill was conducted on November 1, 2023. Fire drill log is current and in compliance. I observed your Emergency Drill Log, and a Lockdown drill was conducted on October 23, 2023. Emergency drills are to be conducted every three months. I observed that your last Playground inspection was conducted on November 16,2-23. I observed all staff Criminal background qualifying letters, CPR & First Aid training, ITS-SIDS, and Recognizing & Responding to Suspicious of Child Maltreatment training and all were in compliance. The following violation was observed and cited during today’s visit: Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. Lesson plan was not current in the classroom for the Toddlers. GS 110-91(12); .0508(a) 847 Parent's medication authorization did not include required information. Medication authorization forms in 2 classes did not have the correct amount to be applied. This was corrected by the teacher during my visit. 10A NCAC 09 .0803(4)(6-9) 1953 An individual on a provisional criminal background status did not complete and submit documents that were specific to their former state of residence within the required time frame. Provisional expired on 12/11/23. Director was informed staff could not work until letter was updated. G.S. 110-90.2(b) & .2703(g) Technical Assistance: 1. Lesson plans are to be posted on the Friday before the next week. It is up to the teacher and the administrator to check and make sure all lesson plans are current and up to date for the current week. 2. Criminal Background check and Qualifying Letters are important and all staff must have a current letter. It is up to the administrator to make sure all staff have a Qualifying Letter that is current and on file in the center. Staff can not work in the facility without a Qualifying Letter. 3. Medication Authorization form are to be completed by parents for all medication given to the student in the facility. The forms must be completed in full. The teacher or administrative staff must check the form and file it in the classroom with the medication. All violations cited must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. Your letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Address your plan to ensure that you will not have that violation again. 6. Your signature I advise you to be prepared to provide supporting documentation in the form of photos, documents, certificates, etc. should I request them in order to clarify or verify compliance. Your letter may be mailed to me at: Toni Washington Post Office Box 5347 Mooresville, NC 28117 For your convenience, your letter may be sent by email to: toni.washington@dhhs.nc.gov I must receive your compliance letter no later than December 29, 2023. Please Note: If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. If you cannot meet the requirements by this date, you should contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Compliance History: You are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Please continue to visit DCDEE’s website to get the latest information for child care settings and child care updates at https://ncchildcare.ncdhhs.gov/. Thank you for your time today. We appreciate all you are doing to serve the children and families of NC. If you have any questions, feel free to contact me by phone at (704) 437-2549 or by email at toni.washington@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov. or at (704)594-0153. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: THE LEARNING EXPERIENCE Facility ID: 49000526 Consultant: TONI WASHINGTON Operation Type: Center Case Number: Visit Date: 12/15/2023 Number Present: 92 Completed Date: 12/15/2023 Age: From 0 To 6 Total Minutes: 195 Time In: 09:00 AM Time Out: 12:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. You, Yolanda Nesbit, Center Director, assisted me with the visit. Your program currently operates with a Five-star license. Your last ACV was on June 20, 2023. I observed your Five-Star License, NC Child Care Summary of the Law, current menu, Sanitation placard, Emergency Medical Care Plan, daily schedule, activity plans posted as required. I observed children adequately supervised during today’s visit. I observed enhanced staff-child ratio maintained during today’s visit. I observed adequate approved space used during today’s visit. I observed permit restrictions maintained during today’s visit. I observed a menu posted for the month of December. Today’s lunch consisted of Sun butter and jelly sandwiches on wheat bread, peas, Bananas, and milk. I observed children in both the indoor and outdoor learning environments and found supervision and staff/child ratios to be in compliance. I observed children throughout the child care facility were participating in group time, free play in activity areas, transitions, and personal care routines. I observed no hazardous materials or equipment to be accessible to the children during today’s visit. I observed and monitored medications in all classrooms. All medications were in compliance and forms were complete. The amount of medication on some of the forms in 2 classes needed to be updated with proper amounts this was corrected during the visit. Your sanitation inspection was conducted on August 09, 2023, with a Superior classification and 18 demerits. Your Fire Inspection was conducted on September 18, 2023. I observed your monthly Fire Drill Log, a drill was conducted on November 1, 2023. Fire drill log is current and in compliance. I observed your Emergency Drill Log, and a Lockdown drill was conducted on October 23, 2023. Emergency drills are to be conducted every three months. I observed that your last Playground inspection was conducted on November 16,2-23. I observed all staff Criminal background qualifying letters, CPR & First Aid training, ITS-SIDS, and Recognizing & Responding to Suspicious of Child Maltreatment training and all were in compliance. The following violation was observed and cited during today’s visit: Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. Lesson plan was not current in the classroom for the Toddlers. GS 110-91(12); .0508(a) 847 Parent's medication authorization did not include required information. Medication authorization forms in 2 classes did not have the correct amount to be applied. This was corrected by the teacher during my visit. 10A NCAC 09 .0803(4)(6-9) 1953 An individual on a provisional criminal background status did not complete and submit documents that were specific to their former state of residence within the required time frame. Provisional expired on 12/11/23. Director was informed staff could not work until letter was updated. G.S. 110-90.2(b) & .2703(g) Technical Assistance: 1. Lesson plans are to be posted on the Friday before the next week. It is up to the teacher and the administrator to check and make sure all lesson plans are current and up to date for the current week. 2. Criminal Background check and Qualifying Letters are important and all staff must have a current letter. It is up to the administrator to make sure all staff have a Qualifying Letter that is current and on file in the center. Staff can not work in the facility without a Qualifying Letter. 3. Medication Authorization form are to be completed by parents for all medication given to the student in the facility. The forms must be completed in full. The teacher or administrative staff must check the form and file it in the classroom with the medication. All violations cited must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. Your letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Address your plan to ensure that you will not have that violation again. 6. Your signature I advise you to be prepared to provide supporting documentation in the form of photos, documents, certificates, etc. should I request them in order to clarify or verify compliance. Your letter may be mailed to me at: Toni Washington Post Office Box 5347 Mooresville, NC 28117 For your convenience, your letter may be sent by email to: toni.washington@dhhs.nc.gov I must receive your compliance letter no later than December 29, 2023. Please Note: If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. If you cannot meet the requirements by this date, you should contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Compliance History: You are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Please continue to visit DCDEE’s website to get the latest information for child care settings and child care updates at https://ncchildcare.ncdhhs.gov/. Thank you for your time today. We appreciate all you are doing to serve the children and families of NC. If you have any questions, feel free to contact me by phone at (704) 437-2549 or by email at toni.washington@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov. or at (704)594-0153. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: THE LEARNING EXPERIENCE Facility ID: 49000526 Consultant: TONI WASHINGTON Operation Type: Center Case Number: Visit Date: 12/15/2023 Number Present: 92 Completed Date: 12/15/2023 Age: From 0 To 6 Total Minutes: 195 Time In: 09:00 AM Time Out: 12:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. You, Yolanda Nesbit, Center Director, assisted me with the visit. Your program currently operates with a Five-star license. Your last ACV was on June 20, 2023. I observed your Five-Star License, NC Child Care Summary of the Law, current menu, Sanitation placard, Emergency Medical Care Plan, daily schedule, activity plans posted as required. I observed children adequately supervised during today’s visit. I observed enhanced staff-child ratio maintained during today’s visit. I observed adequate approved space used during today’s visit. I observed permit restrictions maintained during today’s visit. I observed a menu posted for the month of December. Today’s lunch consisted of Sun butter and jelly sandwiches on wheat bread, peas, Bananas, and milk. I observed children in both the indoor and outdoor learning environments and found supervision and staff/child ratios to be in compliance. I observed children throughout the child care facility were participating in group time, free play in activity areas, transitions, and personal care routines. I observed no hazardous materials or equipment to be accessible to the children during today’s visit. I observed and monitored medications in all classrooms. All medications were in compliance and forms were complete. The amount of medication on some of the forms in 2 classes needed to be updated with proper amounts this was corrected during the visit. Your sanitation inspection was conducted on August 09, 2023, with a Superior classification and 18 demerits. Your Fire Inspection was conducted on September 18, 2023. I observed your monthly Fire Drill Log, a drill was conducted on November 1, 2023. Fire drill log is current and in compliance. I observed your Emergency Drill Log, and a Lockdown drill was conducted on October 23, 2023. Emergency drills are to be conducted every three months. I observed that your last Playground inspection was conducted on November 16,2-23. I observed all staff Criminal background qualifying letters, CPR & First Aid training, ITS-SIDS, and Recognizing & Responding to Suspicious of Child Maltreatment training and all were in compliance. The following violation was observed and cited during today’s visit: Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. Lesson plan was not current in the classroom for the Toddlers. GS 110-91(12); .0508(a) 847 Parent's medication authorization did not include required information. Medication authorization forms in 2 classes did not have the correct amount to be applied. This was corrected by the teacher during my visit. 10A NCAC 09 .0803(4)(6-9) 1953 An individual on a provisional criminal background status did not complete and submit documents that were specific to their former state of residence within the required time frame. Provisional expired on 12/11/23. Director was informed staff could not work until letter was updated. G.S. 110-90.2(b) & .2703(g) Technical Assistance: 1. Lesson plans are to be posted on the Friday before the next week. It is up to the teacher and the administrator to check and make sure all lesson plans are current and up to date for the current week. 2. Criminal Background check and Qualifying Letters are important and all staff must have a current letter. It is up to the administrator to make sure all staff have a Qualifying Letter that is current and on file in the center. Staff can not work in the facility without a Qualifying Letter. 3. Medication Authorization form are to be completed by parents for all medication given to the student in the facility. The forms must be completed in full. The teacher or administrative staff must check the form and file it in the classroom with the medication. All violations cited must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. Your letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Address your plan to ensure that you will not have that violation again. 6. Your signature I advise you to be prepared to provide supporting documentation in the form of photos, documents, certificates, etc. should I request them in order to clarify or verify compliance. Your letter may be mailed to me at: Toni Washington Post Office Box 5347 Mooresville, NC 28117 For your convenience, your letter may be sent by email to: toni.washington@dhhs.nc.gov I must receive your compliance letter no later than December 29, 2023. Please Note: If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. If you cannot meet the requirements by this date, you should contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Compliance History: You are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Please continue to visit DCDEE’s website to get the latest information for child care settings and child care updates at https://ncchildcare.ncdhhs.gov/. Thank you for your time today. We appreciate all you are doing to serve the children and families of NC. If you have any questions, feel free to contact me by phone at (704) 437-2549 or by email at toni.washington@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov. or at (704)594-0153. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times