Primrose School OF Lake Norman

NC GS 110-90 · Violation

Name of Operation: PRIMROSE SCHOOL OF LAKE NORMAN Facility ID: 49000598 Consultant: CAROLYN CONLEY Operation Type: Center Case Number: Visit Date: 2/16/2026 Number Present: 133 Completed Date: 2/16/2026 Age: From 0 To 6 Total Minutes: 285 Time In: 09:15 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's visit was to monitor the facility for compliance with applicable child care requirements during the third temporary time period visit. Upon arrival, I was greeted by you, Kristen Whitesides, Director, and Leann Crider, Assistant Director. This facility was issued a temporary license on September 19, 2025, with a restriction of daytime care only. The Secretary of State website was checked today, and the owner, Bright Start Learning Academy LLC, is current and active on the NC Business Registry. If any changes to the corporation need to be made, then you must notify your consultant at least thirty days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location, or inherited. The following were posted: Temporary License, Classroom Staff to Child Ratio charts, Safe Arrival and Departure Procedures, updated NC Summary of Child Care Law poster, Emergency Medical Care Plan and Evacuation Plans. Supervision, staff/child ratio, grouping of children, the use of approved space, and permit restrictions were monitored during today’s visit. The children were observed engaged in free play activities indoors and outdoors, group time, teacher directed activities, hand-washing routines, lunch and nap time. Positive interactions were observed between the staff and children throughout today’s visit. Fourteen staff files were monitored during today’s visit, and you had the Staff and Training Worksheets available for review. We discussed that you will want to list scheduled hours each staff member works on a regular basis in line item #13. Program records, including fire drills and monthly outdoor area inspections were complete and current. A building inspection was completed on December 8, 2025, and the capacity allowance is listed as 272 children. The Space Calculations Sheets have the capacity at 260 at 25 SF per child. On January 28th I received an email requesting to increase the capacity to 184 children from 168 children. A fire inspection was conducted on December 15, 2025. A sanitation inspection was conducted on January 15, 2026, with three demerits and a superior rating. On January 28th I received an email informing me that the operator has chosen not to apply for a rated license and can do so at any time in the future. A one-star license will be issued to this program, and all applicable minimum licensing requirements will need to be met. The following violation was cited during today’s visit. Violation Number Comment Rule 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. A staff member that worked at this facility from 12/14/22 to 12/23/23 completed new staff orientation on 1/24/23. She was rehired on 4/2/25 and has not received new staff orientation since she returned. .1101(a) TECHNICAL ASSITANCE: -We discussed that if staff end their employment and then are rehired they are considered a new staff member and the New Staff Orientation form will need to be completed. CONSULTATION: -We discussed that a staff member that was hired January 13, 2026, received a Criminal Background Check (CBC) Provisional Qualification Letter that is good until February 26, 2026. This staff member cannot continue to work effective February 27, 2026, if she does not give you a copy of her CBC Qualification Letter. -An annual compliance visit will be conducted no later than September 19, 2026. -It is recommended that you submit the Staff and Training Worksheet ninety days from your anticipated annual compliance due date. -Sanitation inspections must be completed at least annually. -All staff must have completed the required applicable Health and Safety Training requirements and have documentation on file for review within the first twelve (12) months of employment. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before March 2, 2026. I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. While the Division allows you time to explain how you have corrected violations when violations are cited, it is expected you correct all violations immediately. When you are asked to send a compliance letter to me, it is expected and required that your compliance letter be sent to me no later than the date indicated in this documentation. Your letter must include the following: -Name of your program -ID number of your program -Date of Letter -Violation number -Explain how you corrected the violation (send supporting documentation to show compliance) -Describe your plan to make sure you will not have that same violation in the future -Name or signature of the person who wrote the letter. (If emailing the letter, your email address will be considered your digital signature.) At the completion of the visit, this visit summary was reviewed with you, and a copy was given to you. Please continue to visit DCDEE’s website to get the latest information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have any questions, please contact me at: 704-594-0149 or carolyn.conley@dhhs.nc.gov. or my supervisor, Erin Pickard, at erin.pickard@dhhs.nc.gov. Carolyn Conley Lead Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education Post Office Box 835 Kannapolis, NC 28082-0835 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0803 · Violation

Name of Operation: PRIMROSE SCHOOL OF LAKE NORMAN Facility ID: 49000598 Consultant: CAROLYN CONLEY Operation Type: Center Case Number: Visit Date: 1/7/2026 Number Present: 147 Completed Date: 1/7/2026 Age: From 0 To 5 Total Minutes: 275 Time In: 10:55 AM Time Out: 03:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's visit was to monitor your program for compliance with all applicable child care requirements during the second temporary period visit (TTP). Upon arrival, I was greeted by you, Kristen Whitesides, Director, and Leann Crider, Assistant Director. This facility was issued a temporary license on September 19, 2025, with a restriction of daytime care only. The following were posted: Temporary License, Classroom Staff to Child Ratio charts, Safe Arrival and Departure Procedures, updated NC Summary of Child Care Law poster, Emergency Medical Care Plan and Evacuation Plans. The children were observed during free choice activities indoors and outdoors, bottle and infant feeding, hand-washing routines, story time and lunch. Positive interactions were observed between the staff and children throughout today’s visit. Supervision, staff/child ratio, grouping of children, the use of approved space, and permit restrictions were monitored during today’s visit. The outdoor play area was monitored, and the last outdoor play area inspection took place on January 5, 2026. I monitored a portion of the children’s files. I was unable to monitor the staff files during today’s visit due to a time constraint. I will monitor the staff files during the third temporary time period. You stated that you have the Staff and Training Worksheet updated. I monitored the vehicle and documents during today’s visit. A fire inspection was conducted on December 15, 2024. The last fire drill was conducted on January 6, 2026. A lockdown drill was conducted on November 10, 2025. A sanitation inspection was conducted on September 16, 2025, with two demerits and a superior rating. You emailed the sanitation inspector during today’s visit to request that an inspection under the change of ownership be conducted. I received the building inspection by email during today’s visit from Ruben Ortiz, building inspector. Rated License Discussion – You have completed the application using Pathway 3-Accrediation and Head Start Licensure Pathway and gave me a copy which included all the Cognia Accreditation documentation. You stated that there are other Primrose Schools that were eligible for this pathway without needing to meet the required enhanced ratios. This only affects the children three years of age. The Primrose Schools have a ratio of 1:12 for children three years of age. All other age groups are meeting or exceeding the enhanced ratios. I requested information on the other schools that were eligible for Pathway 3. Once I receive that information I will seek clarification. The following violation was observed today. Violation Number Comment Rule 847 Parent's medication authorization did not include required information. Space #2 had a medication administration form for Aquaphor that did not include the amount to be used. 10A NCAC 09 .0803(4)(6-9) TECHNICAL ASSISTANCE: -We discussed the medication administration form that did not have the specific amount listed. Going forward you stated that either you or Ms. Crider will review the forms before the medication and forms are sent to the classrooms. CONSULTATION: -We discussed that mosquito repellant stickers cannot be used on the children while outside because it is labeled as a choking hazard and hands need to be immediately washed when touched. The violation(s) documented must be corrected immediately. On or before January 21, 2026. I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. While the Division allows you time to explain how you have corrected violations when violations are cited, it is expected you correct all violations immediately. When you are asked to send a compliance letter to me, it is expected and required that your compliance letter be sent to me no later than the date indicated in this documentation. Your letter must include the following: -Name of your program -ID number of your program -Date of Letter -Violation number -Explain how you corrected the violation (send supporting documentation to show compliance) -Describe your plan to make sure you will not have that same violation in the future -Name or signature of the person who wrote the letter. (If emailing the letter, your email address will be considered your digital signature.) At the completion of the visit, this visit summary was reviewed with you, and a copy was given to you. Please continue to visit DCDEE’s website to get the latest information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have any questions, please contact me at: 704-594-0149 or carolyn.conley@dhhs.nc.gov. or my supervisor, Erin Pickard, at erin.pickard@dhhs.nc.gov. Carolyn Conley Lead Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education Post Office Box 835 Kannapolis, NC 28082-0835 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0601 · Violation

Name of Operation: PRIMROSE SCHOOL OF LAKE NORMAN Facility ID: 49000598 Consultant: CAROLYN CONLEY Operation Type: Center Case Number: Visit Date: 10/21/2025 Number Present: 72 Completed Date: 10/21/2025 Age: From 0 To 5 Total Minutes: 285 Time In: 10:15 AM Time Out: 03:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's visit was to monitor your program for compliance with all applicable childcare requirements during the first temporary period (TTP) visit. Upon arrival, I was greeted by you, Kristen Whitesides, Director, and Leann Crider, Assistant Director. Keith Fulton, Owner, was also at the facility and introduced himself before he left. This facility was issued a temporary license on September 19, 2025, with a restriction of daytime care only. The following were posted: Temporary License, Classroom Staff to Child Ratio charts, Safe Arrival and Departure Procedures, updated NC Summary of Child Care Law poster, Emergency Medical Care Plan and Evacuation Plans. Supervision, staff/child ratio, grouping of children, the use of approved space, and permit restrictions were monitored during today’s visit. The children were observed during floor time in the room used by infant aged children, free choice activities indoors and outdoors, hand washing routines, lunch and nap time. Positive interactions between the staff and children took place throughout the visit today. You and Ms. Crider stated that there are 154 children enrolled and that there are 130 present today between infant aged and five years of age. A portion of the children files were monitored. I monitored a portion of the staffs files. You stated that you were in the process of updating the Staff and Training Worksheets. Please submit the updated worksheets to me no later than the end of the business on Friday, October 24th. Please continue to keep the Staff and Training Worksheets current and available for review by DCDEE staff. A sanitation inspection was conducted on September 16, 2025, with two demerits. We discussed that you would need to submit a building inspection and fire inspection to me no later than the end of the business on February 27, 2026. This was also discussed with Mr. Fulton during the prelicensing process. The outdoor inspections, emergency drills and Incident Log were monitored. The EPR Plan was last updated in August 2025, and you stated that you are in the process of updating again now that there has been a change of ownership. You stated that the kindergarten class normally takes field trips twice a month. I will monitor the vehicle and required items during the next visit. Rated License Discussion – During today’s visit, we discussed the three QRIS Pathways to the Stars effective July 1, 2025. You stated that you attended the QRIS Provider meeting and needed clarification on Pathway 3 and the staff/child ratios. You stated that your program is accredited by Cognia which is an approved accreditation program. We discussed that since Cognia does not have the staff/child ratio component then this program would need to meet the enhanced staff child ratios [.3208(b)]. At this time, you are considering not to apply for the 2-5 star rated license due to meeting minimum ratios because of the enrollment at this time. We will revisit this during the next visit. If you choose Pathway 3: • If you are accredited through COGNIA, no education standards evaluation is needed. • Documentation of accreditation status must be submitted to process your star rated license. Please visit https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization to see additional information about the QRIS process. The following violations were observed today. Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. Space 4 had a large bottle of blowing bubbles and a "Magic Eraser" cleaning sponge located on the counter with the sink. The outdoor play area used by the children 4 years of age to 6 years of age had wooden fencing surrounding the HVAC units. There were nails and screws that were exposed and sticking out on some of the bottom and top areas. The wood in the same areas was warped and splintering. The large plastic bin storing toys located in the outdoor play area used by children between two years and three years of age is broken and will need to be repaired or removed. 10A NCAC 09 .0601(a) 9995 A violation was found for which there is no item number. 15A NCAC 18A .2818(e)Handwash signs shall be posted at every handwash lavatory area. The signs shall instruct children and child care center employees to wash their hands in accordance with Rule .2803. There were three children bathrooms (spaces 6, 8, & 10) monitored that did not have hand-washing signs posted. TECHNICAL ASSISTANCE: -It is important for staff to monitor their indoor environment daily to ensure that there are no hazards. You placed the “Magic Eraser” and the large container bubble blowing solution in locked storage while we were in space four. It is also important for staff to monitor the outdoor play environments daily and to bring it to administration’s attention when there are concerns so that it can be addressed in a timely manner. -Remind staff all hand-washing sinks used by children need to have hand-washing signs posted at all times. This should be monitored daily to ensure that they have not falling down or got misplaced. CONSULTATION: -It was observed that some of the staffs’ confidential health files had the Emergency Information Document in there as well. This should be placed in their personnel file for easy access when needed. -Ensure that all signatures are on the New Staff Orientation form once orientation is completed prior to placing it in the staff’s file. -We discussed reviewing the “Receipt of Policies & Photo Authorization” form when families are turning it in to ensure that they are fully completed, including but not limited to the child’s name and date of enrollment. -All staff must have their current education evaluated by the WORKS Unit in Raleigh. Instructions for the DCDEE WORKS system, including establishing a NCID, is located on our website at https://ncchildcare.ncdhhs.gov/. Remember to track the date information is submitted by staff. If you have questions regarding submitting information in the WORKS system, contact WORKS at 1-800-859-0829. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before November 4, 2025. I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. While the Division allows you time to explain how you have corrected violations when violations are cited, it is expected you correct all violations immediately. When you are asked to send a compliance letter to me, it is expected and required that your compliance letter be sent to me no later than the date indicated in this documentation. Y our letter must include the following: -Name of your program -ID number of your program -Date of Letter -Violation number -Explain how you corrected the violation (send supporting documentation to show compliance) -Describe your plan to make sure you will not have that same violation in the future -Name or signature of the person who wrote the letter. (If emailing the letter, your email address will be considered your digital signature.) At the completion of the visit, this visit summary was reviewed with you, and a copy was given to you. Please continue to visit DCDEE’s website to get the latest information for child care at https://ncchildcare.ncdhhs.gov/. Here are some important links on the DCEEE website that may be helpful: -Child Care Rules and Laws: https://ncchildcare.ncdhhs.gov/Services/Licensing/Getting-a-License -DCDEE Documents and Forms: https://ncchildcare.ncdhhs.gov/Provider/Provider-Documents-and-Forms -Training and Professional Development: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development -Required Health and Safety Training: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development/Health-and-Safety-Trainings -Care for Children Receiving Subsidy: https://ncchildcare.ncdhhs.gov/Provider/Providing-Child-Care/Subsidized-Child-Care/Care-for-Children-Receiving-Subsidy -DCDEE Updates and Current Projects: https://ncchildcare.ncdhhs.gov/Whats-New We appreciate all you are doing to serve the children and families of NC. If you have any questions, please contact me at: 704-594-0149 or carolyn.conley@dhhs.nc.gov. or my supervisor, Erin Pickard, at erin.pickard@dhhs.nc.gov. Carolyn Conley Lead Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education Post Office Box 835 Kannapolis, NC 28082-0835 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: PRIMROSE SCHOOL OF LAKE NORMAN Facility ID: 49000598 Consultant: CAROLYN CONLEY Operation Type: Center Case Number: Visit Date: 10/21/2025 Number Present: 72 Completed Date: 10/21/2025 Age: From 0 To 5 Total Minutes: 285 Time In: 10:15 AM Time Out: 03:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's visit was to monitor your program for compliance with all applicable childcare requirements during the first temporary period (TTP) visit. Upon arrival, I was greeted by you, Kristen Whitesides, Director, and Leann Crider, Assistant Director. Keith Fulton, Owner, was also at the facility and introduced himself before he left. This facility was issued a temporary license on September 19, 2025, with a restriction of daytime care only. The following were posted: Temporary License, Classroom Staff to Child Ratio charts, Safe Arrival and Departure Procedures, updated NC Summary of Child Care Law poster, Emergency Medical Care Plan and Evacuation Plans. Supervision, staff/child ratio, grouping of children, the use of approved space, and permit restrictions were monitored during today’s visit. The children were observed during floor time in the room used by infant aged children, free choice activities indoors and outdoors, hand washing routines, lunch and nap time. Positive interactions between the staff and children took place throughout the visit today. You and Ms. Crider stated that there are 154 children enrolled and that there are 130 present today between infant aged and five years of age. A portion of the children files were monitored. I monitored a portion of the staffs files. You stated that you were in the process of updating the Staff and Training Worksheets. Please submit the updated worksheets to me no later than the end of the business on Friday, October 24th. Please continue to keep the Staff and Training Worksheets current and available for review by DCDEE staff. A sanitation inspection was conducted on September 16, 2025, with two demerits. We discussed that you would need to submit a building inspection and fire inspection to me no later than the end of the business on February 27, 2026. This was also discussed with Mr. Fulton during the prelicensing process. The outdoor inspections, emergency drills and Incident Log were monitored. The EPR Plan was last updated in August 2025, and you stated that you are in the process of updating again now that there has been a change of ownership. You stated that the kindergarten class normally takes field trips twice a month. I will monitor the vehicle and required items during the next visit. Rated License Discussion – During today’s visit, we discussed the three QRIS Pathways to the Stars effective July 1, 2025. You stated that you attended the QRIS Provider meeting and needed clarification on Pathway 3 and the staff/child ratios. You stated that your program is accredited by Cognia which is an approved accreditation program. We discussed that since Cognia does not have the staff/child ratio component then this program would need to meet the enhanced staff child ratios [.3208(b)]. At this time, you are considering not to apply for the 2-5 star rated license due to meeting minimum ratios because of the enrollment at this time. We will revisit this during the next visit. If you choose Pathway 3: • If you are accredited through COGNIA, no education standards evaluation is needed. • Documentation of accreditation status must be submitted to process your star rated license. Please visit https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization to see additional information about the QRIS process. The following violations were observed today. Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. Space 4 had a large bottle of blowing bubbles and a "Magic Eraser" cleaning sponge located on the counter with the sink. The outdoor play area used by the children 4 years of age to 6 years of age had wooden fencing surrounding the HVAC units. There were nails and screws that were exposed and sticking out on some of the bottom and top areas. The wood in the same areas was warped and splintering. The large plastic bin storing toys located in the outdoor play area used by children between two years and three years of age is broken and will need to be repaired or removed. 10A NCAC 09 .0601(a) 9995 A violation was found for which there is no item number. 15A NCAC 18A .2818(e)Handwash signs shall be posted at every handwash lavatory area. The signs shall instruct children and child care center employees to wash their hands in accordance with Rule .2803. There were three children bathrooms (spaces 6, 8, & 10) monitored that did not have hand-washing signs posted. TECHNICAL ASSISTANCE: -It is important for staff to monitor their indoor environment daily to ensure that there are no hazards. You placed the “Magic Eraser” and the large container bubble blowing solution in locked storage while we were in space four. It is also important for staff to monitor the outdoor play environments daily and to bring it to administration’s attention when there are concerns so that it can be addressed in a timely manner. -Remind staff all hand-washing sinks used by children need to have hand-washing signs posted at all times. This should be monitored daily to ensure that they have not falling down or got misplaced. CONSULTATION: -It was observed that some of the staffs’ confidential health files had the Emergency Information Document in there as well. This should be placed in their personnel file for easy access when needed. -Ensure that all signatures are on the New Staff Orientation form once orientation is completed prior to placing it in the staff’s file. -We discussed reviewing the “Receipt of Policies & Photo Authorization” form when families are turning it in to ensure that they are fully completed, including but not limited to the child’s name and date of enrollment. -All staff must have their current education evaluated by the WORKS Unit in Raleigh. Instructions for the DCDEE WORKS system, including establishing a NCID, is located on our website at https://ncchildcare.ncdhhs.gov/. Remember to track the date information is submitted by staff. If you have questions regarding submitting information in the WORKS system, contact WORKS at 1-800-859-0829. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before November 4, 2025. I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. While the Division allows you time to explain how you have corrected violations when violations are cited, it is expected you correct all violations immediately. When you are asked to send a compliance letter to me, it is expected and required that your compliance letter be sent to me no later than the date indicated in this documentation. Y our letter must include the following: -Name of your program -ID number of your program -Date of Letter -Violation number -Explain how you corrected the violation (send supporting documentation to show compliance) -Describe your plan to make sure you will not have that same violation in the future -Name or signature of the person who wrote the letter. (If emailing the letter, your email address will be considered your digital signature.) At the completion of the visit, this visit summary was reviewed with you, and a copy was given to you. Please continue to visit DCDEE’s website to get the latest information for child care at https://ncchildcare.ncdhhs.gov/. Here are some important links on the DCEEE website that may be helpful: -Child Care Rules and Laws: https://ncchildcare.ncdhhs.gov/Services/Licensing/Getting-a-License -DCDEE Documents and Forms: https://ncchildcare.ncdhhs.gov/Provider/Provider-Documents-and-Forms -Training and Professional Development: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development -Required Health and Safety Training: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development/Health-and-Safety-Trainings -Care for Children Receiving Subsidy: https://ncchildcare.ncdhhs.gov/Provider/Providing-Child-Care/Subsidized-Child-Care/Care-for-Children-Receiving-Subsidy -DCDEE Updates and Current Projects: https://ncchildcare.ncdhhs.gov/Whats-New We appreciate all you are doing to serve the children and families of NC. If you have any questions, please contact me at: 704-594-0149 or carolyn.conley@dhhs.nc.gov. or my supervisor, Erin Pickard, at erin.pickard@dhhs.nc.gov. Carolyn Conley Lead Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education Post Office Box 835 Kannapolis, NC 28082-0835 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times