Planet Playschool

10A NCAC 09 .0601 · Violation

Name of Operation: PLANET PLAYSCHOOL Facility ID: 49000501 Consultant: TONI WASHINGTON Operation Type: Center Case Number: Visit Date: 9/11/2025 Number Present: 22 Completed Date: 9/11/2025 Age: From 1 To 4 Total Minutes: 230 Time In: 09:30 AM Time Out: 01:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. You, Mandy Wike, Assistant Director, assisted me with today’s visit. I conducted your last annual compliance visit on October 08, 2024. I reviewed with you today the facility information found in our system. You stated there have been no changes to your phone number, email address, mailing address, or corporate contact for the facility, Planet Playschool LLC. I reviewed the facility’s permit with you today. I reviewed with you today the restrictions on your license, capacity, and age range on your permit and observed these being maintained. Your program’s compliance history was 93% as of September 10, 2025, and was reviewed with you today. Your program currently operates with a three-star license, issued on October 11, 2019, earning four points in staff education, two points in program standards, and one quality point. Your last sanitation inspection was dated June 18, 2025, with a Superior classification and six demerits Your last fire inspection was dated July 30, 2025. I visited each licensed indoor and outdoor space with you today. I observed students playing in activity areas, small group activity, outside play, and eating lunch. I observed in Space 1 the activity plan was not current. A current menu was posted, documented appropriate nutritious snacks and meals, showed a variety of foods, and complied with Meal Patterns for Children in Child Care Programs. Lunch was prepared in the kitchen and served in the classrooms. Today’s lunch included, lasagna, green beans, pineapples, bread and milk. Cold food and milk were stored in a commercial refrigerator in the kitchen at a temperature of 36 degrees Fahrenheit. I monitored hazardous product storage, medication storage, medication administration, general safety, and discipline practices. I monitored one emergency medication and action plan. I monitored that your last fire drill was dated August 29, 2025. I observed that your last emergency drill was dated August 19, 2025, and it was a Lockdown drill. I monitored program records, child record files, staff record files. I monitored health and safety requirements. I monitored supervision of children, staff-child ratios and group sizes, approved space use, space capacities, and permit restrictions. I completed the “Annual Compliance Monitoring Checklist for Child Care Centers” during today’s visit. The following violations were observed and cited during today's visit. Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. Space 1 (one and two Year old's) did not have a current activity plan. GS 110-91(12); .0508(a) 721 All equipment and furnishings were not in good repair. Playground equipment on both playgrounds needs to be cleaned and so toys need repair. G.S. 110-91(6); .0601(b) 1867 The depth of the loose surfacing was not based on critical height of the equipment. Playground surfacing needs to be added to slide and climbing area on playground one. .0605(k)(1-4) Technical Assistance: 1)Per child care rule 10A NCAC 09 .0601(a), safe indoor and outdoor environment shall be provided for the children in care including providing equipment and furnishings that are in good repair, sturdy, stable, and free of hazards. To maintain this child care requirement in your outdoor play areas, I suggested you place work orders for repairs and maintenance as soon as you notice needs and include vegetation removal along your fence lines as part of your routine work order when requesting mulch surfacing maintenance. 2)An individualized written activity plan should be created, posted, and followed for each 1-year-old group or classroom. Consultation: 1) ABCMS SYSTEM: The process of notifying the Division of any new child care providers working who are hired or moved into the child care facility within five business days has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement as stated in G.S. 110-90.2 & .2703(r) to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. 2. Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest information for child care settings and child care updates including the most up to date documents and forms. 3. Visit NC Child Care Health and Safety Resource Center at http://healthychildcare.unc.edu to find the following resources: technical assistance, coaching support, resources, handwashing and diapering posters, monthly newsletters, and a list of approved in-service trainings including, but not limited to, ITS-SIDS training and Emergency Preparedness and Response in Child Care training. 4. QRIS Modernization: https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization -Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. -Child Care Rules and Laws: https://ncchildcare.ncdhhs.gov/Services/Licensing/Getting-a-License -Training and Professional Development: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development -Required Health and Safety Training: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development/Health-and-Safety-Trainings -Care for Children Receiving Subsidy: https://ncchildcare.ncdhhs.gov/Provider/Providing-Child-Care/Subsidized-Child-Care/Care-for-Children-Receiving-Subsidy -DCDEE Updates, Current Projects, and information applicable to Child Care in NC: https://ncchildcare.ncdhhs.gov/Whats-New COMPLIANCE PLAN: No compliance documentation is needed for those violations corrected during today’s visit. In the visit summary, I documented the corrective actions taken today to correct those violations. All violations cited and not corrected today must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. Your compliance letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Address your plan to ensure that you will not have that violation again. 6. Your signature 2)Supporting documentation including the following: Please send supporting documentation such as training certificates, CBC letters, acknowledgement statements, and photographs for me to use to verify compliance. Please DO NOT send staff or child medical documents or documentation for verification as this is a violation of HIPPA protocol. If needed I will verify these documents at the next monitoring visit. I must receive your compliance letter no later than September 25, 2025. Please be aware any information submitted by you is legal documentation. If you state in your compliance letter that corrections have been made when they have not, it will be considered falsification of information. If you cannot meet the requirements by this date you shall contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Child care programs are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past eighteen (18) months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Your letter may be mailed to me at: Toni Washington Post Office Box 5347 Mooresville, NC 28117 For your convenience, your compliance letter may be sent by email to: toni.washington@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included in the body of the email: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you today. We appreciate all you and your staff do to serve the children and families in your community. If you have any questions, feel free to contact me by phone at (704) 437-2549 or by email at toni.washington@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: PLANET PLAYSCHOOL Facility ID: 49000501 Consultant: TONI WASHINGTON Operation Type: Center Case Number: Visit Date: 9/11/2025 Number Present: 22 Completed Date: 9/11/2025 Age: From 1 To 4 Total Minutes: 230 Time In: 09:30 AM Time Out: 01:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. You, Mandy Wike, Assistant Director, assisted me with today’s visit. I conducted your last annual compliance visit on October 08, 2024. I reviewed with you today the facility information found in our system. You stated there have been no changes to your phone number, email address, mailing address, or corporate contact for the facility, Planet Playschool LLC. I reviewed the facility’s permit with you today. I reviewed with you today the restrictions on your license, capacity, and age range on your permit and observed these being maintained. Your program’s compliance history was 93% as of September 10, 2025, and was reviewed with you today. Your program currently operates with a three-star license, issued on October 11, 2019, earning four points in staff education, two points in program standards, and one quality point. Your last sanitation inspection was dated June 18, 2025, with a Superior classification and six demerits Your last fire inspection was dated July 30, 2025. I visited each licensed indoor and outdoor space with you today. I observed students playing in activity areas, small group activity, outside play, and eating lunch. I observed in Space 1 the activity plan was not current. A current menu was posted, documented appropriate nutritious snacks and meals, showed a variety of foods, and complied with Meal Patterns for Children in Child Care Programs. Lunch was prepared in the kitchen and served in the classrooms. Today’s lunch included, lasagna, green beans, pineapples, bread and milk. Cold food and milk were stored in a commercial refrigerator in the kitchen at a temperature of 36 degrees Fahrenheit. I monitored hazardous product storage, medication storage, medication administration, general safety, and discipline practices. I monitored one emergency medication and action plan. I monitored that your last fire drill was dated August 29, 2025. I observed that your last emergency drill was dated August 19, 2025, and it was a Lockdown drill. I monitored program records, child record files, staff record files. I monitored health and safety requirements. I monitored supervision of children, staff-child ratios and group sizes, approved space use, space capacities, and permit restrictions. I completed the “Annual Compliance Monitoring Checklist for Child Care Centers” during today’s visit. The following violations were observed and cited during today's visit. Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. Space 1 (one and two Year old's) did not have a current activity plan. GS 110-91(12); .0508(a) 721 All equipment and furnishings were not in good repair. Playground equipment on both playgrounds needs to be cleaned and so toys need repair. G.S. 110-91(6); .0601(b) 1867 The depth of the loose surfacing was not based on critical height of the equipment. Playground surfacing needs to be added to slide and climbing area on playground one. .0605(k)(1-4) Technical Assistance: 1)Per child care rule 10A NCAC 09 .0601(a), safe indoor and outdoor environment shall be provided for the children in care including providing equipment and furnishings that are in good repair, sturdy, stable, and free of hazards. To maintain this child care requirement in your outdoor play areas, I suggested you place work orders for repairs and maintenance as soon as you notice needs and include vegetation removal along your fence lines as part of your routine work order when requesting mulch surfacing maintenance. 2)An individualized written activity plan should be created, posted, and followed for each 1-year-old group or classroom. Consultation: 1) ABCMS SYSTEM: The process of notifying the Division of any new child care providers working who are hired or moved into the child care facility within five business days has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement as stated in G.S. 110-90.2 & .2703(r) to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. 2. Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest information for child care settings and child care updates including the most up to date documents and forms. 3. Visit NC Child Care Health and Safety Resource Center at http://healthychildcare.unc.edu to find the following resources: technical assistance, coaching support, resources, handwashing and diapering posters, monthly newsletters, and a list of approved in-service trainings including, but not limited to, ITS-SIDS training and Emergency Preparedness and Response in Child Care training. 4. QRIS Modernization: https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization -Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. -Child Care Rules and Laws: https://ncchildcare.ncdhhs.gov/Services/Licensing/Getting-a-License -Training and Professional Development: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development -Required Health and Safety Training: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development/Health-and-Safety-Trainings -Care for Children Receiving Subsidy: https://ncchildcare.ncdhhs.gov/Provider/Providing-Child-Care/Subsidized-Child-Care/Care-for-Children-Receiving-Subsidy -DCDEE Updates, Current Projects, and information applicable to Child Care in NC: https://ncchildcare.ncdhhs.gov/Whats-New COMPLIANCE PLAN: No compliance documentation is needed for those violations corrected during today’s visit. In the visit summary, I documented the corrective actions taken today to correct those violations. All violations cited and not corrected today must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. Your compliance letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Address your plan to ensure that you will not have that violation again. 6. Your signature 2)Supporting documentation including the following: Please send supporting documentation such as training certificates, CBC letters, acknowledgement statements, and photographs for me to use to verify compliance. Please DO NOT send staff or child medical documents or documentation for verification as this is a violation of HIPPA protocol. If needed I will verify these documents at the next monitoring visit. I must receive your compliance letter no later than September 25, 2025. Please be aware any information submitted by you is legal documentation. If you state in your compliance letter that corrections have been made when they have not, it will be considered falsification of information. If you cannot meet the requirements by this date you shall contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Child care programs are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past eighteen (18) months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Your letter may be mailed to me at: Toni Washington Post Office Box 5347 Mooresville, NC 28117 For your convenience, your compliance letter may be sent by email to: toni.washington@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included in the body of the email: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you today. We appreciate all you and your staff do to serve the children and families in your community. If you have any questions, feel free to contact me by phone at (704) 437-2549 or by email at toni.washington@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: PLANET PLAYSCHOOL Facility ID: 49000501 Consultant: TONI WASHINGTON Operation Type: Center Case Number: Visit Date: 9/11/2025 Number Present: 22 Completed Date: 9/11/2025 Age: From 1 To 4 Total Minutes: 230 Time In: 09:30 AM Time Out: 01:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. You, Mandy Wike, Assistant Director, assisted me with today’s visit. I conducted your last annual compliance visit on October 08, 2024. I reviewed with you today the facility information found in our system. You stated there have been no changes to your phone number, email address, mailing address, or corporate contact for the facility, Planet Playschool LLC. I reviewed the facility’s permit with you today. I reviewed with you today the restrictions on your license, capacity, and age range on your permit and observed these being maintained. Your program’s compliance history was 93% as of September 10, 2025, and was reviewed with you today. Your program currently operates with a three-star license, issued on October 11, 2019, earning four points in staff education, two points in program standards, and one quality point. Your last sanitation inspection was dated June 18, 2025, with a Superior classification and six demerits Your last fire inspection was dated July 30, 2025. I visited each licensed indoor and outdoor space with you today. I observed students playing in activity areas, small group activity, outside play, and eating lunch. I observed in Space 1 the activity plan was not current. A current menu was posted, documented appropriate nutritious snacks and meals, showed a variety of foods, and complied with Meal Patterns for Children in Child Care Programs. Lunch was prepared in the kitchen and served in the classrooms. Today’s lunch included, lasagna, green beans, pineapples, bread and milk. Cold food and milk were stored in a commercial refrigerator in the kitchen at a temperature of 36 degrees Fahrenheit. I monitored hazardous product storage, medication storage, medication administration, general safety, and discipline practices. I monitored one emergency medication and action plan. I monitored that your last fire drill was dated August 29, 2025. I observed that your last emergency drill was dated August 19, 2025, and it was a Lockdown drill. I monitored program records, child record files, staff record files. I monitored health and safety requirements. I monitored supervision of children, staff-child ratios and group sizes, approved space use, space capacities, and permit restrictions. I completed the “Annual Compliance Monitoring Checklist for Child Care Centers” during today’s visit. The following violations were observed and cited during today's visit. Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. Space 1 (one and two Year old's) did not have a current activity plan. GS 110-91(12); .0508(a) 721 All equipment and furnishings were not in good repair. Playground equipment on both playgrounds needs to be cleaned and so toys need repair. G.S. 110-91(6); .0601(b) 1867 The depth of the loose surfacing was not based on critical height of the equipment. Playground surfacing needs to be added to slide and climbing area on playground one. .0605(k)(1-4) Technical Assistance: 1)Per child care rule 10A NCAC 09 .0601(a), safe indoor and outdoor environment shall be provided for the children in care including providing equipment and furnishings that are in good repair, sturdy, stable, and free of hazards. To maintain this child care requirement in your outdoor play areas, I suggested you place work orders for repairs and maintenance as soon as you notice needs and include vegetation removal along your fence lines as part of your routine work order when requesting mulch surfacing maintenance. 2)An individualized written activity plan should be created, posted, and followed for each 1-year-old group or classroom. Consultation: 1) ABCMS SYSTEM: The process of notifying the Division of any new child care providers working who are hired or moved into the child care facility within five business days has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement as stated in G.S. 110-90.2 & .2703(r) to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. 2. Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest information for child care settings and child care updates including the most up to date documents and forms. 3. Visit NC Child Care Health and Safety Resource Center at http://healthychildcare.unc.edu to find the following resources: technical assistance, coaching support, resources, handwashing and diapering posters, monthly newsletters, and a list of approved in-service trainings including, but not limited to, ITS-SIDS training and Emergency Preparedness and Response in Child Care training. 4. QRIS Modernization: https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization -Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. -Child Care Rules and Laws: https://ncchildcare.ncdhhs.gov/Services/Licensing/Getting-a-License -Training and Professional Development: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development -Required Health and Safety Training: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development/Health-and-Safety-Trainings -Care for Children Receiving Subsidy: https://ncchildcare.ncdhhs.gov/Provider/Providing-Child-Care/Subsidized-Child-Care/Care-for-Children-Receiving-Subsidy -DCDEE Updates, Current Projects, and information applicable to Child Care in NC: https://ncchildcare.ncdhhs.gov/Whats-New COMPLIANCE PLAN: No compliance documentation is needed for those violations corrected during today’s visit. In the visit summary, I documented the corrective actions taken today to correct those violations. All violations cited and not corrected today must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. Your compliance letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Address your plan to ensure that you will not have that violation again. 6. Your signature 2)Supporting documentation including the following: Please send supporting documentation such as training certificates, CBC letters, acknowledgement statements, and photographs for me to use to verify compliance. Please DO NOT send staff or child medical documents or documentation for verification as this is a violation of HIPPA protocol. If needed I will verify these documents at the next monitoring visit. I must receive your compliance letter no later than September 25, 2025. Please be aware any information submitted by you is legal documentation. If you state in your compliance letter that corrections have been made when they have not, it will be considered falsification of information. If you cannot meet the requirements by this date you shall contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Child care programs are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past eighteen (18) months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Your letter may be mailed to me at: Toni Washington Post Office Box 5347 Mooresville, NC 28117 For your convenience, your compliance letter may be sent by email to: toni.washington@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included in the body of the email: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you today. We appreciate all you and your staff do to serve the children and families in your community. If you have any questions, feel free to contact me by phone at (704) 437-2549 or by email at toni.washington@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: PLANET PLAYSCHOOL Facility ID: 49000501 Consultant: TONI WASHINGTON Operation Type: Center Case Number: Visit Date: 9/11/2025 Number Present: 22 Completed Date: 9/11/2025 Age: From 1 To 4 Total Minutes: 230 Time In: 09:30 AM Time Out: 01:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. You, Mandy Wike, Assistant Director, assisted me with today’s visit. I conducted your last annual compliance visit on October 08, 2024. I reviewed with you today the facility information found in our system. You stated there have been no changes to your phone number, email address, mailing address, or corporate contact for the facility, Planet Playschool LLC. I reviewed the facility’s permit with you today. I reviewed with you today the restrictions on your license, capacity, and age range on your permit and observed these being maintained. Your program’s compliance history was 93% as of September 10, 2025, and was reviewed with you today. Your program currently operates with a three-star license, issued on October 11, 2019, earning four points in staff education, two points in program standards, and one quality point. Your last sanitation inspection was dated June 18, 2025, with a Superior classification and six demerits Your last fire inspection was dated July 30, 2025. I visited each licensed indoor and outdoor space with you today. I observed students playing in activity areas, small group activity, outside play, and eating lunch. I observed in Space 1 the activity plan was not current. A current menu was posted, documented appropriate nutritious snacks and meals, showed a variety of foods, and complied with Meal Patterns for Children in Child Care Programs. Lunch was prepared in the kitchen and served in the classrooms. Today’s lunch included, lasagna, green beans, pineapples, bread and milk. Cold food and milk were stored in a commercial refrigerator in the kitchen at a temperature of 36 degrees Fahrenheit. I monitored hazardous product storage, medication storage, medication administration, general safety, and discipline practices. I monitored one emergency medication and action plan. I monitored that your last fire drill was dated August 29, 2025. I observed that your last emergency drill was dated August 19, 2025, and it was a Lockdown drill. I monitored program records, child record files, staff record files. I monitored health and safety requirements. I monitored supervision of children, staff-child ratios and group sizes, approved space use, space capacities, and permit restrictions. I completed the “Annual Compliance Monitoring Checklist for Child Care Centers” during today’s visit. The following violations were observed and cited during today's visit. Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. Space 1 (one and two Year old's) did not have a current activity plan. GS 110-91(12); .0508(a) 721 All equipment and furnishings were not in good repair. Playground equipment on both playgrounds needs to be cleaned and so toys need repair. G.S. 110-91(6); .0601(b) 1867 The depth of the loose surfacing was not based on critical height of the equipment. Playground surfacing needs to be added to slide and climbing area on playground one. .0605(k)(1-4) Technical Assistance: 1)Per child care rule 10A NCAC 09 .0601(a), safe indoor and outdoor environment shall be provided for the children in care including providing equipment and furnishings that are in good repair, sturdy, stable, and free of hazards. To maintain this child care requirement in your outdoor play areas, I suggested you place work orders for repairs and maintenance as soon as you notice needs and include vegetation removal along your fence lines as part of your routine work order when requesting mulch surfacing maintenance. 2)An individualized written activity plan should be created, posted, and followed for each 1-year-old group or classroom. Consultation: 1) ABCMS SYSTEM: The process of notifying the Division of any new child care providers working who are hired or moved into the child care facility within five business days has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement as stated in G.S. 110-90.2 & .2703(r) to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. 2. Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest information for child care settings and child care updates including the most up to date documents and forms. 3. Visit NC Child Care Health and Safety Resource Center at http://healthychildcare.unc.edu to find the following resources: technical assistance, coaching support, resources, handwashing and diapering posters, monthly newsletters, and a list of approved in-service trainings including, but not limited to, ITS-SIDS training and Emergency Preparedness and Response in Child Care training. 4. QRIS Modernization: https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization -Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. -Child Care Rules and Laws: https://ncchildcare.ncdhhs.gov/Services/Licensing/Getting-a-License -Training and Professional Development: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development -Required Health and Safety Training: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development/Health-and-Safety-Trainings -Care for Children Receiving Subsidy: https://ncchildcare.ncdhhs.gov/Provider/Providing-Child-Care/Subsidized-Child-Care/Care-for-Children-Receiving-Subsidy -DCDEE Updates, Current Projects, and information applicable to Child Care in NC: https://ncchildcare.ncdhhs.gov/Whats-New COMPLIANCE PLAN: No compliance documentation is needed for those violations corrected during today’s visit. In the visit summary, I documented the corrective actions taken today to correct those violations. All violations cited and not corrected today must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. Your compliance letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Address your plan to ensure that you will not have that violation again. 6. Your signature 2)Supporting documentation including the following: Please send supporting documentation such as training certificates, CBC letters, acknowledgement statements, and photographs for me to use to verify compliance. Please DO NOT send staff or child medical documents or documentation for verification as this is a violation of HIPPA protocol. If needed I will verify these documents at the next monitoring visit. I must receive your compliance letter no later than September 25, 2025. Please be aware any information submitted by you is legal documentation. If you state in your compliance letter that corrections have been made when they have not, it will be considered falsification of information. If you cannot meet the requirements by this date you shall contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Child care programs are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past eighteen (18) months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Your letter may be mailed to me at: Toni Washington Post Office Box 5347 Mooresville, NC 28117 For your convenience, your compliance letter may be sent by email to: toni.washington@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included in the body of the email: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you today. We appreciate all you and your staff do to serve the children and families in your community. If you have any questions, feel free to contact me by phone at (704) 437-2549 or by email at toni.washington@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: PLANET PLAYSCHOOL Facility ID: 49000501 Consultant: TONI WASHINGTON Operation Type: Center Case Number: Visit Date: 4/2/2025 Number Present: 26 Completed Date: 4/2/2025 Age: From 1 To 5 Total Minutes: 120 Time In: 09:30 AM Time Out: 11:30 AM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. You, Mindy Wike, Assistant Director, assisted me with today’s visit. I conducted your last annual compliance visit on October 08, 2024. I reviewed with you today the facility information found in our system. You stated there have been no changes to your phone number, email address, mailing address, or corporate contact for the facility. You stated there has been no change with the corporation, Planet Playschool LLC, that owns your facility. I reviewed the facility’s permit with you today including the restrictions, capacity, and age range and observed these being maintained today. Your facility, owned by Planet Playschool LLC, was reviewed and listed as current- active on the NC Secretary of State website on June 3, 2024. Your center's compliance history was 89% as of April 1, 2025, and was reviewed with you today. Your program currently operates with a three-star license, issued on October 20, 2016, earning four points in staff education, two points in program standards, and one quality point for meeting enhanced policies approved and staff benefits package. Your most recent fire inspection was dated August 28, 2024. Your most recent sanitation inspection was dated July 31, 2024, with a Superior classification and fifteen demerits. You and I completed a walk-through of the indoor licensed spaces today. I observed children throughout the facility participating in free play in activity areas, transitions, and personal care routines. You and I completed a walk-through of the outdoor licensed spaces today. A current menu was posted, documented appropriate nutritious snacks and meals, showed a variety of foods, and complied with Meal Patterns for Children in Child Care Programs. Meals were prepared in the kitchen and served in the classrooms. Cold food and milk were stored in a residential refrigerator in the kitchen at a temperature of 44 degrees Fahrenheit. Today’s lunch consisted of spaghetti with meat sauce, salad, peaches, and milk. I monitored hazardous product storage, medication storage, medication administration, general safety, and discipline. I monitored program records including emergency medical care plan, safe arrival and departure procedures, incident log, outdoor safety inspections, fire drills, emergency drills, and your Emergency Preparedness Response (EPR) Plan. I reviewed staff record files for eighteen returning staff members to verify current and valid Criminal Background Check qualification letters (all letters were checked in the ABCMS system today), valid CPR and First Aid training, valid ITS-SIDS training, completion of Basic School Age Care training, completion of the Recognizing and Responding to Suspicions of Child Maltreatment training, completion of Playground Safety training by at least one staff member, and completion of Emergency Preparedness and Response training by at least one staff member. I reviewed one new staff members hired since the last annual compliance visit on October 08, 2024. I monitored health and safety requirements. I reviewed your written operational, administrative, and personnel policies and your parent participation plan at a routine unannounced visit on April 17, 2024. You stated your written policies and procedures had not changed. I monitored supervision, staff-child ratios, group sizes, approved space use, space capacities, and permit restrictions. The following violation was cited during today’s visit: Violation Number Comment Rule 1792 Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. Staff in classroom for the one year old children had a Mountain Dew soda on the shelf that was not in a cup so children could not see content. .0901(i) TECHNICAL ASSISTANCE: 1.Staff should model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. It was discussed that if staff bring in outside drinks they should be placed in a cup that is not see through so children can not see the contents of the beverage or that if the staff drinks soda that it is during breaks and lunch. CONSULTATION: 1 Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest information for child care settings and child care updates including the most up to date documents and forms. 2 Visit NC Child Care Health and Safety Resource Center at http://healthychildcare.unc.edu to find the following resources: technical assistance, coaching support, resources, handwashing and diapering posters, monthly newsletters, and a list of approved in-service trainings including, but not limited to, ITS-SIDS training and Emergency Preparedness and Response in Child Care training. 3 As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. If you have questions, please contact me. I look forward to helping you through this rated license reassessment process. COMPLIANCE PLAN: No compliance documentation is needed for those violations corrected during today’s visit. In the visit summary, I documented the corrective actions taken today to correct those violations. All violations cited and not corrected today must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. 1) Your compliance letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Address your plan to ensure that you will not have that violation again. 6. Your signature 2) Supporting documentation including the following: Please send supporting documentation such as training certificates, CBC letters, acknowledgement statements, and photographs for me to use to verify compliance. Please DO NOT send staff or child medical documents or documentation for verification as this is a violation of HIPPA protocol. If needed I will verify these documents at the next monitoring visit. I must receive your compliance letter no later than April 16, 2025. Please be aware any information submitted by you is legal documentation. If you state in your compliance letter that corrections have been made when they have not, it will be considered falsification of information. If you cannot meet the requirements by this date you shall contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Child care programs are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past eighteen (18) months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Your letter may be mailed to me at: Toni Washington Post Office Box 5347 Mooresville, NC 28117 For your convenience, your compliance letter may be sent by email to: toni.washington@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included in the body of the email: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you today. We appreciate all you and your staff do to serve the children and families in your community. If you have any questions, feel free to contact me by phone at (704) 437-2549 or by email at toni.washington@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0803 · Violation

Name of Operation: PLANET PLAYSCHOOL Facility ID: 49000501 Consultant: TONI WASHINGTON Operation Type: Center Case Number: Visit Date: 10/8/2024 Number Present: 22 Completed Date: 10/8/2024 Age: From 1 To 5 Total Minutes: 240 Time In: 09:30 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an Annual Compliance visit. You, Mindy Wike, Assistant Director, assisted me with the visit. Your program currently operates with a Three-star license, issued on October 11, 2019, earning 4 points in staff education, 2 points in program standards, and 1 quality point. Your last ACV was on October 27, 2023. I observed your Three-Star License, NC Child Care Summary of the Law, current menu, Sanitation placard, Emergency Medical Care Plan, smocking policy, daily schedule, activity plans posted as required. Your program’s compliance history was 90% as of October 07,2024 and was reviewed with you today. I observed children adequately supervised during today’s visit. I observed enhanced staff-child ratio maintained during today’s visit. I observed adequate approved space used during today’s visit. I observed permit restrictions maintained during today’s visit. I observed a menu posted for the week of October 7-11, 2024. Today’s lunch consisted of ham bites, sweet potatoes, pineapples, bread, and milk. I observed children in both the indoor and outdoor learning environments and found supervision and staff/child ratios to be in compliance. I observed children throughout the child care facility were participating in group time, free play in activity areas, transitions, outside time, and personal care routines. I observed no hazardous materials or equipment to be accessible to the children during today’s visit. I observed and monitored all medications. I observed that all medications and medical emergency forms were in compliance. I observed that one medication diaper cream in space 1 did not have the correct amount to apply. I observed your sanitation inspection was conducted on July 31, 2024, with a Superior classification and 15 demerits. I observed your last fire inspection was conducted on August 26, 2024. I observed your monthly Fire Drill Log, a drill was conducted on September 30, 2024. Fire drill log is current and in compliance. I observed your Emergency Drill Log and a Lockdown drill was conducted on August 27, 2024. I observed the outdoor play environment. I observed the equipment and materials to be in average condition. I observed the fence to be of adequate height and in good repair in most areas. I observed that some playground toys need to be repaired and all material in the playground area need to be washed and cleaned. I also observed that the wooden fence needs to be repaired in some areas. ( panel near the sand box on pre-school playground, and on the toddler playground panels need to be repaired on the back wall of fence.) I observed that the sand box needs to be repaired. The sand box currently has deep holes, wood that needs repairs, and pipes coming from the sand box that could cause tripping hazards to children. The sand in the box has yard debris mixed with the sand. The sand box is covered at this time with a tarp and has safety cones in front of the sand box. Children are not allowed to use this area at this time. I observed monthly outdoor inspections documented for the past twelve months. I observed the last outdoor inspection dated September 30,2024. Playground inspections need to be done monthly. I observed your Emergency Preparedness Response (EPR) Plan was last updated on October 4 2021. You need to update your EPR Plan. I observed your Incident Log to be current for the school year. You stated you do not provide transportation at your facility. I reviewed children files during my visit today and no violations were cited. I reviewed staff files during my visit today and no violations were cited. The following violations observed and cited during today’s visit: Violation Number Comment Rule 431 The activity plan did not provide at least 4 different activities daily listed in GS 110-91(12): art/creative play; books; blocks; manipulatives; and family living and dramatic play, including one of which is outdoors if weather conditions permit. Lesson plan in space 1 was not complete. .0508(g)(2) 721 All equipment and furnishings were not in good repair. Playground equipment and toys need to be washed and cleaned on toddler and preschool playgrounds. Sand box area needs to be cleaned and free of debris. G.S. 110-91(6); .0601(b) 824 Outdoor play area was not enclosed by fence with a minimum height of 4 feet. The top of the fence, less than six feet, was not free from protrusions. Areas of the wood fence were broken at the top making them not free of protrusions and not 4 feet. GS 110-91(6); .0605((i) 847 Parent's medication authorization did not include required information. Medication authorization did not include the information for the amount to apply. 10A NCAC 09 .0803(4)(6-9) 1821 The EPR Plan did not include the date of the last revision of the plan. The EPR plan was last updated 10/4/21. .0607(d)(8) Technical Assistance: 1. It was discussed today that maintenance needs to be conducted on the playground. It was discussed with the assistant director that the sand box is a hazard to children because of the wood needing repairs and deep holes in the sand box area. Yard debris (leaves, rocks, and water) are mixed in the sand. It was discussed ways the sand box could be fixed and the director decided to remove the sand area and replace it with standing sand boxes outside in this area. 2. It was discussed that the fence for the playground is wooden and that some sections need to be repaired at the top by replacing the wood. It was discussed that this is a safety hazard. It was discussed that replacing the individual wood panels will help fix the fence. 3. It was discussed with the director that after the parents complete medication forms it may help if administration look over the forms to make sure they are correct before giving them to teachers in the classrooms. All violations cited must be correct immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. Your letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Address your plan to ensure that you will not have that violation again. 6. Your signature I advise you to be prepared to provide supporting documentation in the form of photos, documents, certificates, etc. should I request them in order to clarify or verify compliance. Your letter may be mailed to me at: Toni Washington Post Office Box 5347 Mooresville, NC 28117 For your convenience, your letter may be sent by email to: toni.washington@dhhs.nc.gov I must receive your compliance letter no later than October 22, 2024. Please Note: If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. If you cannot meet the requirements by this date, you shall contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Compliance History: You are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Please continue to visit DCDEE’s website to get the latest information for child care settings and child care updates at https://ncchildcare.ncdhhs.gov/. Thank you for having your Staff & Training Worksheet complete and available for review prior to today’s visit. The most up to date Staff & Training Worksheet form is available on the DCDEE website under the Provider tab and “Provider Documents and Forms”. Thank you for your time today. We appreciate all you are doing to serve the children and families of NC. If you have any questions, feel free to contact me by phone at (704) 437-2549 or by email at toni.washington@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov. or at (704)594-0153. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: PLANET PLAYSCHOOL Facility ID: 49000501 Consultant: TONI WASHINGTON Operation Type: Center Case Number: Visit Date: 10/8/2024 Number Present: 22 Completed Date: 10/8/2024 Age: From 1 To 5 Total Minutes: 240 Time In: 09:30 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an Annual Compliance visit. You, Mindy Wike, Assistant Director, assisted me with the visit. Your program currently operates with a Three-star license, issued on October 11, 2019, earning 4 points in staff education, 2 points in program standards, and 1 quality point. Your last ACV was on October 27, 2023. I observed your Three-Star License, NC Child Care Summary of the Law, current menu, Sanitation placard, Emergency Medical Care Plan, smocking policy, daily schedule, activity plans posted as required. Your program’s compliance history was 90% as of October 07,2024 and was reviewed with you today. I observed children adequately supervised during today’s visit. I observed enhanced staff-child ratio maintained during today’s visit. I observed adequate approved space used during today’s visit. I observed permit restrictions maintained during today’s visit. I observed a menu posted for the week of October 7-11, 2024. Today’s lunch consisted of ham bites, sweet potatoes, pineapples, bread, and milk. I observed children in both the indoor and outdoor learning environments and found supervision and staff/child ratios to be in compliance. I observed children throughout the child care facility were participating in group time, free play in activity areas, transitions, outside time, and personal care routines. I observed no hazardous materials or equipment to be accessible to the children during today’s visit. I observed and monitored all medications. I observed that all medications and medical emergency forms were in compliance. I observed that one medication diaper cream in space 1 did not have the correct amount to apply. I observed your sanitation inspection was conducted on July 31, 2024, with a Superior classification and 15 demerits. I observed your last fire inspection was conducted on August 26, 2024. I observed your monthly Fire Drill Log, a drill was conducted on September 30, 2024. Fire drill log is current and in compliance. I observed your Emergency Drill Log and a Lockdown drill was conducted on August 27, 2024. I observed the outdoor play environment. I observed the equipment and materials to be in average condition. I observed the fence to be of adequate height and in good repair in most areas. I observed that some playground toys need to be repaired and all material in the playground area need to be washed and cleaned. I also observed that the wooden fence needs to be repaired in some areas. ( panel near the sand box on pre-school playground, and on the toddler playground panels need to be repaired on the back wall of fence.) I observed that the sand box needs to be repaired. The sand box currently has deep holes, wood that needs repairs, and pipes coming from the sand box that could cause tripping hazards to children. The sand in the box has yard debris mixed with the sand. The sand box is covered at this time with a tarp and has safety cones in front of the sand box. Children are not allowed to use this area at this time. I observed monthly outdoor inspections documented for the past twelve months. I observed the last outdoor inspection dated September 30,2024. Playground inspections need to be done monthly. I observed your Emergency Preparedness Response (EPR) Plan was last updated on October 4 2021. You need to update your EPR Plan. I observed your Incident Log to be current for the school year. You stated you do not provide transportation at your facility. I reviewed children files during my visit today and no violations were cited. I reviewed staff files during my visit today and no violations were cited. The following violations observed and cited during today’s visit: Violation Number Comment Rule 431 The activity plan did not provide at least 4 different activities daily listed in GS 110-91(12): art/creative play; books; blocks; manipulatives; and family living and dramatic play, including one of which is outdoors if weather conditions permit. Lesson plan in space 1 was not complete. .0508(g)(2) 721 All equipment and furnishings were not in good repair. Playground equipment and toys need to be washed and cleaned on toddler and preschool playgrounds. Sand box area needs to be cleaned and free of debris. G.S. 110-91(6); .0601(b) 824 Outdoor play area was not enclosed by fence with a minimum height of 4 feet. The top of the fence, less than six feet, was not free from protrusions. Areas of the wood fence were broken at the top making them not free of protrusions and not 4 feet. GS 110-91(6); .0605((i) 847 Parent's medication authorization did not include required information. Medication authorization did not include the information for the amount to apply. 10A NCAC 09 .0803(4)(6-9) 1821 The EPR Plan did not include the date of the last revision of the plan. The EPR plan was last updated 10/4/21. .0607(d)(8) Technical Assistance: 1. It was discussed today that maintenance needs to be conducted on the playground. It was discussed with the assistant director that the sand box is a hazard to children because of the wood needing repairs and deep holes in the sand box area. Yard debris (leaves, rocks, and water) are mixed in the sand. It was discussed ways the sand box could be fixed and the director decided to remove the sand area and replace it with standing sand boxes outside in this area. 2. It was discussed that the fence for the playground is wooden and that some sections need to be repaired at the top by replacing the wood. It was discussed that this is a safety hazard. It was discussed that replacing the individual wood panels will help fix the fence. 3. It was discussed with the director that after the parents complete medication forms it may help if administration look over the forms to make sure they are correct before giving them to teachers in the classrooms. All violations cited must be correct immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. Your letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Address your plan to ensure that you will not have that violation again. 6. Your signature I advise you to be prepared to provide supporting documentation in the form of photos, documents, certificates, etc. should I request them in order to clarify or verify compliance. Your letter may be mailed to me at: Toni Washington Post Office Box 5347 Mooresville, NC 28117 For your convenience, your letter may be sent by email to: toni.washington@dhhs.nc.gov I must receive your compliance letter no later than October 22, 2024. Please Note: If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. If you cannot meet the requirements by this date, you shall contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Compliance History: You are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Please continue to visit DCDEE’s website to get the latest information for child care settings and child care updates at https://ncchildcare.ncdhhs.gov/. Thank you for having your Staff & Training Worksheet complete and available for review prior to today’s visit. The most up to date Staff & Training Worksheet form is available on the DCDEE website under the Provider tab and “Provider Documents and Forms”. Thank you for your time today. We appreciate all you are doing to serve the children and families of NC. If you have any questions, feel free to contact me by phone at (704) 437-2549 or by email at toni.washington@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov. or at (704)594-0153. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: PLANET PLAYSCHOOL Facility ID: 49000501 Consultant: TONI WASHINGTON Operation Type: Center Case Number: Visit Date: 10/8/2024 Number Present: 22 Completed Date: 10/8/2024 Age: From 1 To 5 Total Minutes: 240 Time In: 09:30 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an Annual Compliance visit. You, Mindy Wike, Assistant Director, assisted me with the visit. Your program currently operates with a Three-star license, issued on October 11, 2019, earning 4 points in staff education, 2 points in program standards, and 1 quality point. Your last ACV was on October 27, 2023. I observed your Three-Star License, NC Child Care Summary of the Law, current menu, Sanitation placard, Emergency Medical Care Plan, smocking policy, daily schedule, activity plans posted as required. Your program’s compliance history was 90% as of October 07,2024 and was reviewed with you today. I observed children adequately supervised during today’s visit. I observed enhanced staff-child ratio maintained during today’s visit. I observed adequate approved space used during today’s visit. I observed permit restrictions maintained during today’s visit. I observed a menu posted for the week of October 7-11, 2024. Today’s lunch consisted of ham bites, sweet potatoes, pineapples, bread, and milk. I observed children in both the indoor and outdoor learning environments and found supervision and staff/child ratios to be in compliance. I observed children throughout the child care facility were participating in group time, free play in activity areas, transitions, outside time, and personal care routines. I observed no hazardous materials or equipment to be accessible to the children during today’s visit. I observed and monitored all medications. I observed that all medications and medical emergency forms were in compliance. I observed that one medication diaper cream in space 1 did not have the correct amount to apply. I observed your sanitation inspection was conducted on July 31, 2024, with a Superior classification and 15 demerits. I observed your last fire inspection was conducted on August 26, 2024. I observed your monthly Fire Drill Log, a drill was conducted on September 30, 2024. Fire drill log is current and in compliance. I observed your Emergency Drill Log and a Lockdown drill was conducted on August 27, 2024. I observed the outdoor play environment. I observed the equipment and materials to be in average condition. I observed the fence to be of adequate height and in good repair in most areas. I observed that some playground toys need to be repaired and all material in the playground area need to be washed and cleaned. I also observed that the wooden fence needs to be repaired in some areas. ( panel near the sand box on pre-school playground, and on the toddler playground panels need to be repaired on the back wall of fence.) I observed that the sand box needs to be repaired. The sand box currently has deep holes, wood that needs repairs, and pipes coming from the sand box that could cause tripping hazards to children. The sand in the box has yard debris mixed with the sand. The sand box is covered at this time with a tarp and has safety cones in front of the sand box. Children are not allowed to use this area at this time. I observed monthly outdoor inspections documented for the past twelve months. I observed the last outdoor inspection dated September 30,2024. Playground inspections need to be done monthly. I observed your Emergency Preparedness Response (EPR) Plan was last updated on October 4 2021. You need to update your EPR Plan. I observed your Incident Log to be current for the school year. You stated you do not provide transportation at your facility. I reviewed children files during my visit today and no violations were cited. I reviewed staff files during my visit today and no violations were cited. The following violations observed and cited during today’s visit: Violation Number Comment Rule 431 The activity plan did not provide at least 4 different activities daily listed in GS 110-91(12): art/creative play; books; blocks; manipulatives; and family living and dramatic play, including one of which is outdoors if weather conditions permit. Lesson plan in space 1 was not complete. .0508(g)(2) 721 All equipment and furnishings were not in good repair. Playground equipment and toys need to be washed and cleaned on toddler and preschool playgrounds. Sand box area needs to be cleaned and free of debris. G.S. 110-91(6); .0601(b) 824 Outdoor play area was not enclosed by fence with a minimum height of 4 feet. The top of the fence, less than six feet, was not free from protrusions. Areas of the wood fence were broken at the top making them not free of protrusions and not 4 feet. GS 110-91(6); .0605((i) 847 Parent's medication authorization did not include required information. Medication authorization did not include the information for the amount to apply. 10A NCAC 09 .0803(4)(6-9) 1821 The EPR Plan did not include the date of the last revision of the plan. The EPR plan was last updated 10/4/21. .0607(d)(8) Technical Assistance: 1. It was discussed today that maintenance needs to be conducted on the playground. It was discussed with the assistant director that the sand box is a hazard to children because of the wood needing repairs and deep holes in the sand box area. Yard debris (leaves, rocks, and water) are mixed in the sand. It was discussed ways the sand box could be fixed and the director decided to remove the sand area and replace it with standing sand boxes outside in this area. 2. It was discussed that the fence for the playground is wooden and that some sections need to be repaired at the top by replacing the wood. It was discussed that this is a safety hazard. It was discussed that replacing the individual wood panels will help fix the fence. 3. It was discussed with the director that after the parents complete medication forms it may help if administration look over the forms to make sure they are correct before giving them to teachers in the classrooms. All violations cited must be correct immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. Your letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Address your plan to ensure that you will not have that violation again. 6. Your signature I advise you to be prepared to provide supporting documentation in the form of photos, documents, certificates, etc. should I request them in order to clarify or verify compliance. Your letter may be mailed to me at: Toni Washington Post Office Box 5347 Mooresville, NC 28117 For your convenience, your letter may be sent by email to: toni.washington@dhhs.nc.gov I must receive your compliance letter no later than October 22, 2024. Please Note: If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. If you cannot meet the requirements by this date, you shall contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Compliance History: You are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Please continue to visit DCDEE’s website to get the latest information for child care settings and child care updates at https://ncchildcare.ncdhhs.gov/. Thank you for having your Staff & Training Worksheet complete and available for review prior to today’s visit. The most up to date Staff & Training Worksheet form is available on the DCDEE website under the Provider tab and “Provider Documents and Forms”. Thank you for your time today. We appreciate all you are doing to serve the children and families of NC. If you have any questions, feel free to contact me by phone at (704) 437-2549 or by email at toni.washington@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov. or at (704)594-0153. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0302 · Violation

Name of Operation: PLANET PLAYSCHOOL Facility ID: 49000501 Consultant: TONI WASHINGTON Operation Type: Center Case Number: Visit Date: 10/27/2023 Number Present: 19 Completed Date: 10/27/2023 Age: From 1 To 5 Total Minutes: 270 Time In: 09:00 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an Annual Compliance visit. You, Mindy Wike, Assistant Director, assisted me with the visit. Your program currently operates with a Three-star license. Your last ACV was on November 15, 2022. I observed your Three-Star License, NC Child Care Summary of the Law, current menu, Sanitation placard, Emergency Medical Care Plan, smocking policy, daily schedule, activity plans posted as required. Your program’s compliance history was 94% as of October 26 ,2023 and was reviewed with you today. I observed children adequately supervised during today’s visit. I observed enhanced staff-child ratio maintained during today’s visit. I observed adequate approved space used during today’s visit. I observed permit restrictions maintained during today’s visit. I observed a menu posted for the month of October 2023. Today’s lunch consisted of Chicken and noodles, tater tots, pears, bread, and milk. I observed children in both the indoor and outdoor learning environments and found supervision and staff/child ratios to be in compliance. I observed children throughout the child care facility were participating in group time, free play in activity areas, transitions, and personal care routines. I observed no hazardous materials or equipment to be accessible to the children during today’s visit. I observed and monitored all medications. I observed that all medications and medical emergency forms were in compliance. Your sanitation inspection was conducted on June 08, 2023, with a Superior classification and 4 demerits. I observed your last fire inspection was conducted on August 21, 2023. I observed your monthly Fire Drill Log, a drill was conducted on October 26, 2023. Fire drill log is current and in compliance. I observed your Emergency Drill Log and a Shelter in place drill was conducted on June 19, 2023. Emergency drills are to be conducted every three months. I observed the outdoor play environment. I observed the equipment and materials to be in average condition. I observed the fence to be of adequate height and in good repair in all areas. I observed that some playground toys need to be repaired and all material in the playground area need to be washed and cleaned. I observed monthly outdoor inspections documented for the past twelve months. I observed the last outdoor inspection dated August 1,2023. Playground inspections need to be done monthly. I observed your Emergency Preparedness Response (EPR) Plan was last updated in August 2023. I observed your Incident Log to be current for the school year. You stated you do not provide transportation at this time. I reviewed children’s files during my visit today and violations were cited. I reviewed all staff files during my visit today violations were cited. The following violations observed and cited during today’s visit: Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. A current activity plan was not posted for the classroom for the two and three year old's. The lesson plan was dated October 16-20th. GS 110-91(12); .0508(a) 721 All equipment and furnishings were not in good repair. Outdoor equipment needs to be cleaned and some items need to be repaired. G.S. 110-91(6); .0601(b) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. Playground inspections are not current. The last playground inspection was dated 8/1/23. .0605(q) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. One staff member had not completed the required number of training hours. .1103(a) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. One student record that was checked does not have a health assessment on file. The student enrolled on 9/26/23. GS110-91(1) 1323 Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. One student record was checked and the immunization record was not on file. Student enrolled on 9/26/23. 10A NCAC 09 .0302(d)(2) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. I observed the last Shelter-in-place/ Lockdown drill was done 6/19/23. .0604(u);.0302(d)(8) 1867 The depth of the loose surfacing was not based on critical height of the equipment. Surfacing on the toddler and preschool playground did not meet the critical height of equipment. .0605(k)(1-4) Technical Assistance: 1.Playground inspections are to make sure the playground areas are safe for the children we serve. The administrator stated she knows the importance of playground inspection and that they need to be completed each month. As a result of dialogue with the administrator the inspections will be done at the same time each month to make sure they are complete. Playground equipment will be cleaned and mulch will be ordered to keep the playground in compliance. In addition she will have a teacher take the playground safety class to help with playground inspections. 2.Emergency Drill are to be conducted every three months with children and staff. As a result of conversation with the administrator the drills will be put on a calendar and conducted every three months. The teachers will be asked to remind the administrator if the drills are not conducted. 3. Health assessments and immunization records need to turn in for each child in the facility within 30 days of enrollment. In conversation with the administrator, I reminded her of the rule and she stated she is aware of the rule. In conversation she stated that she will from now on send home reminders and place phone calls to new parents to make sure she gets this information in a timely manner. All violations cited must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. Your letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Address your plan to ensure that you will not have that violation again. 6. Your signature I advise you to be prepared to provide supporting documentation in the form of photos, documents, certificates, etc. should I request them in order to clarify or verify compliance. Your letter may be mailed to me at: Toni Washington Post Office Box 5347 Mooresville, NC 28117 For your convenience, your letter may be sent by email to: toni.washington@dhhs.nc.gov I must receive your compliance letter no later than November 10, 2023. Please Note: If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. If you cannot meet the requirements by this date, you shall contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Compliance History: You are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Please continue to visit DCDEE’s website to get the latest information for child care settings and child care updates at https://ncchildcare.ncdhhs.gov/. Thank you for having your Staff & Training Worksheet complete and available for review prior to today’s visit. The most up to date Staff & Training Worksheet form is available on the DCDEE website under the Provider tab and “Provider Documents and Forms”. Thank you for your time today. We appreciate all you are doing to serve the children and families of NC. If you have any questions, feel free to contact me by phone at (704) 437-2549 or by email at toni.washington@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov. or at (704)594-0153. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: PLANET PLAYSCHOOL Facility ID: 49000501 Consultant: TONI WASHINGTON Operation Type: Center Case Number: Visit Date: 10/27/2023 Number Present: 19 Completed Date: 10/27/2023 Age: From 1 To 5 Total Minutes: 270 Time In: 09:00 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an Annual Compliance visit. You, Mindy Wike, Assistant Director, assisted me with the visit. Your program currently operates with a Three-star license. Your last ACV was on November 15, 2022. I observed your Three-Star License, NC Child Care Summary of the Law, current menu, Sanitation placard, Emergency Medical Care Plan, smocking policy, daily schedule, activity plans posted as required. Your program’s compliance history was 94% as of October 26 ,2023 and was reviewed with you today. I observed children adequately supervised during today’s visit. I observed enhanced staff-child ratio maintained during today’s visit. I observed adequate approved space used during today’s visit. I observed permit restrictions maintained during today’s visit. I observed a menu posted for the month of October 2023. Today’s lunch consisted of Chicken and noodles, tater tots, pears, bread, and milk. I observed children in both the indoor and outdoor learning environments and found supervision and staff/child ratios to be in compliance. I observed children throughout the child care facility were participating in group time, free play in activity areas, transitions, and personal care routines. I observed no hazardous materials or equipment to be accessible to the children during today’s visit. I observed and monitored all medications. I observed that all medications and medical emergency forms were in compliance. Your sanitation inspection was conducted on June 08, 2023, with a Superior classification and 4 demerits. I observed your last fire inspection was conducted on August 21, 2023. I observed your monthly Fire Drill Log, a drill was conducted on October 26, 2023. Fire drill log is current and in compliance. I observed your Emergency Drill Log and a Shelter in place drill was conducted on June 19, 2023. Emergency drills are to be conducted every three months. I observed the outdoor play environment. I observed the equipment and materials to be in average condition. I observed the fence to be of adequate height and in good repair in all areas. I observed that some playground toys need to be repaired and all material in the playground area need to be washed and cleaned. I observed monthly outdoor inspections documented for the past twelve months. I observed the last outdoor inspection dated August 1,2023. Playground inspections need to be done monthly. I observed your Emergency Preparedness Response (EPR) Plan was last updated in August 2023. I observed your Incident Log to be current for the school year. You stated you do not provide transportation at this time. I reviewed children’s files during my visit today and violations were cited. I reviewed all staff files during my visit today violations were cited. The following violations observed and cited during today’s visit: Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. A current activity plan was not posted for the classroom for the two and three year old's. The lesson plan was dated October 16-20th. GS 110-91(12); .0508(a) 721 All equipment and furnishings were not in good repair. Outdoor equipment needs to be cleaned and some items need to be repaired. G.S. 110-91(6); .0601(b) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. Playground inspections are not current. The last playground inspection was dated 8/1/23. .0605(q) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. One staff member had not completed the required number of training hours. .1103(a) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. One student record that was checked does not have a health assessment on file. The student enrolled on 9/26/23. GS110-91(1) 1323 Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. One student record was checked and the immunization record was not on file. Student enrolled on 9/26/23. 10A NCAC 09 .0302(d)(2) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. I observed the last Shelter-in-place/ Lockdown drill was done 6/19/23. .0604(u);.0302(d)(8) 1867 The depth of the loose surfacing was not based on critical height of the equipment. Surfacing on the toddler and preschool playground did not meet the critical height of equipment. .0605(k)(1-4) Technical Assistance: 1.Playground inspections are to make sure the playground areas are safe for the children we serve. The administrator stated she knows the importance of playground inspection and that they need to be completed each month. As a result of dialogue with the administrator the inspections will be done at the same time each month to make sure they are complete. Playground equipment will be cleaned and mulch will be ordered to keep the playground in compliance. In addition she will have a teacher take the playground safety class to help with playground inspections. 2.Emergency Drill are to be conducted every three months with children and staff. As a result of conversation with the administrator the drills will be put on a calendar and conducted every three months. The teachers will be asked to remind the administrator if the drills are not conducted. 3. Health assessments and immunization records need to turn in for each child in the facility within 30 days of enrollment. In conversation with the administrator, I reminded her of the rule and she stated she is aware of the rule. In conversation she stated that she will from now on send home reminders and place phone calls to new parents to make sure she gets this information in a timely manner. All violations cited must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. Your letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Address your plan to ensure that you will not have that violation again. 6. Your signature I advise you to be prepared to provide supporting documentation in the form of photos, documents, certificates, etc. should I request them in order to clarify or verify compliance. Your letter may be mailed to me at: Toni Washington Post Office Box 5347 Mooresville, NC 28117 For your convenience, your letter may be sent by email to: toni.washington@dhhs.nc.gov I must receive your compliance letter no later than November 10, 2023. Please Note: If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. If you cannot meet the requirements by this date, you shall contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Compliance History: You are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Please continue to visit DCDEE’s website to get the latest information for child care settings and child care updates at https://ncchildcare.ncdhhs.gov/. Thank you for having your Staff & Training Worksheet complete and available for review prior to today’s visit. The most up to date Staff & Training Worksheet form is available on the DCDEE website under the Provider tab and “Provider Documents and Forms”. Thank you for your time today. We appreciate all you are doing to serve the children and families of NC. If you have any questions, feel free to contact me by phone at (704) 437-2549 or by email at toni.washington@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov. or at (704)594-0153. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: PLANET PLAYSCHOOL Facility ID: 49000501 Consultant: TONI WASHINGTON Operation Type: Center Case Number: Visit Date: 10/27/2023 Number Present: 19 Completed Date: 10/27/2023 Age: From 1 To 5 Total Minutes: 270 Time In: 09:00 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an Annual Compliance visit. You, Mindy Wike, Assistant Director, assisted me with the visit. Your program currently operates with a Three-star license. Your last ACV was on November 15, 2022. I observed your Three-Star License, NC Child Care Summary of the Law, current menu, Sanitation placard, Emergency Medical Care Plan, smocking policy, daily schedule, activity plans posted as required. Your program’s compliance history was 94% as of October 26 ,2023 and was reviewed with you today. I observed children adequately supervised during today’s visit. I observed enhanced staff-child ratio maintained during today’s visit. I observed adequate approved space used during today’s visit. I observed permit restrictions maintained during today’s visit. I observed a menu posted for the month of October 2023. Today’s lunch consisted of Chicken and noodles, tater tots, pears, bread, and milk. I observed children in both the indoor and outdoor learning environments and found supervision and staff/child ratios to be in compliance. I observed children throughout the child care facility were participating in group time, free play in activity areas, transitions, and personal care routines. I observed no hazardous materials or equipment to be accessible to the children during today’s visit. I observed and monitored all medications. I observed that all medications and medical emergency forms were in compliance. Your sanitation inspection was conducted on June 08, 2023, with a Superior classification and 4 demerits. I observed your last fire inspection was conducted on August 21, 2023. I observed your monthly Fire Drill Log, a drill was conducted on October 26, 2023. Fire drill log is current and in compliance. I observed your Emergency Drill Log and a Shelter in place drill was conducted on June 19, 2023. Emergency drills are to be conducted every three months. I observed the outdoor play environment. I observed the equipment and materials to be in average condition. I observed the fence to be of adequate height and in good repair in all areas. I observed that some playground toys need to be repaired and all material in the playground area need to be washed and cleaned. I observed monthly outdoor inspections documented for the past twelve months. I observed the last outdoor inspection dated August 1,2023. Playground inspections need to be done monthly. I observed your Emergency Preparedness Response (EPR) Plan was last updated in August 2023. I observed your Incident Log to be current for the school year. You stated you do not provide transportation at this time. I reviewed children’s files during my visit today and violations were cited. I reviewed all staff files during my visit today violations were cited. The following violations observed and cited during today’s visit: Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. A current activity plan was not posted for the classroom for the two and three year old's. The lesson plan was dated October 16-20th. GS 110-91(12); .0508(a) 721 All equipment and furnishings were not in good repair. Outdoor equipment needs to be cleaned and some items need to be repaired. G.S. 110-91(6); .0601(b) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. Playground inspections are not current. The last playground inspection was dated 8/1/23. .0605(q) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. One staff member had not completed the required number of training hours. .1103(a) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. One student record that was checked does not have a health assessment on file. The student enrolled on 9/26/23. GS110-91(1) 1323 Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. One student record was checked and the immunization record was not on file. Student enrolled on 9/26/23. 10A NCAC 09 .0302(d)(2) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. I observed the last Shelter-in-place/ Lockdown drill was done 6/19/23. .0604(u);.0302(d)(8) 1867 The depth of the loose surfacing was not based on critical height of the equipment. Surfacing on the toddler and preschool playground did not meet the critical height of equipment. .0605(k)(1-4) Technical Assistance: 1.Playground inspections are to make sure the playground areas are safe for the children we serve. The administrator stated she knows the importance of playground inspection and that they need to be completed each month. As a result of dialogue with the administrator the inspections will be done at the same time each month to make sure they are complete. Playground equipment will be cleaned and mulch will be ordered to keep the playground in compliance. In addition she will have a teacher take the playground safety class to help with playground inspections. 2.Emergency Drill are to be conducted every three months with children and staff. As a result of conversation with the administrator the drills will be put on a calendar and conducted every three months. The teachers will be asked to remind the administrator if the drills are not conducted. 3. Health assessments and immunization records need to turn in for each child in the facility within 30 days of enrollment. In conversation with the administrator, I reminded her of the rule and she stated she is aware of the rule. In conversation she stated that she will from now on send home reminders and place phone calls to new parents to make sure she gets this information in a timely manner. All violations cited must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. Your letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Address your plan to ensure that you will not have that violation again. 6. Your signature I advise you to be prepared to provide supporting documentation in the form of photos, documents, certificates, etc. should I request them in order to clarify or verify compliance. Your letter may be mailed to me at: Toni Washington Post Office Box 5347 Mooresville, NC 28117 For your convenience, your letter may be sent by email to: toni.washington@dhhs.nc.gov I must receive your compliance letter no later than November 10, 2023. Please Note: If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. If you cannot meet the requirements by this date, you shall contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Compliance History: You are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Please continue to visit DCDEE’s website to get the latest information for child care settings and child care updates at https://ncchildcare.ncdhhs.gov/. Thank you for having your Staff & Training Worksheet complete and available for review prior to today’s visit. The most up to date Staff & Training Worksheet form is available on the DCDEE website under the Provider tab and “Provider Documents and Forms”. Thank you for your time today. We appreciate all you are doing to serve the children and families of NC. If you have any questions, feel free to contact me by phone at (704) 437-2549 or by email at toni.washington@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov. or at (704)594-0153. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS110-91 · Violation

Name of Operation: PLANET PLAYSCHOOL Facility ID: 49000501 Consultant: TONI WASHINGTON Operation Type: Center Case Number: Visit Date: 10/27/2023 Number Present: 19 Completed Date: 10/27/2023 Age: From 1 To 5 Total Minutes: 270 Time In: 09:00 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an Annual Compliance visit. You, Mindy Wike, Assistant Director, assisted me with the visit. Your program currently operates with a Three-star license. Your last ACV was on November 15, 2022. I observed your Three-Star License, NC Child Care Summary of the Law, current menu, Sanitation placard, Emergency Medical Care Plan, smocking policy, daily schedule, activity plans posted as required. Your program’s compliance history was 94% as of October 26 ,2023 and was reviewed with you today. I observed children adequately supervised during today’s visit. I observed enhanced staff-child ratio maintained during today’s visit. I observed adequate approved space used during today’s visit. I observed permit restrictions maintained during today’s visit. I observed a menu posted for the month of October 2023. Today’s lunch consisted of Chicken and noodles, tater tots, pears, bread, and milk. I observed children in both the indoor and outdoor learning environments and found supervision and staff/child ratios to be in compliance. I observed children throughout the child care facility were participating in group time, free play in activity areas, transitions, and personal care routines. I observed no hazardous materials or equipment to be accessible to the children during today’s visit. I observed and monitored all medications. I observed that all medications and medical emergency forms were in compliance. Your sanitation inspection was conducted on June 08, 2023, with a Superior classification and 4 demerits. I observed your last fire inspection was conducted on August 21, 2023. I observed your monthly Fire Drill Log, a drill was conducted on October 26, 2023. Fire drill log is current and in compliance. I observed your Emergency Drill Log and a Shelter in place drill was conducted on June 19, 2023. Emergency drills are to be conducted every three months. I observed the outdoor play environment. I observed the equipment and materials to be in average condition. I observed the fence to be of adequate height and in good repair in all areas. I observed that some playground toys need to be repaired and all material in the playground area need to be washed and cleaned. I observed monthly outdoor inspections documented for the past twelve months. I observed the last outdoor inspection dated August 1,2023. Playground inspections need to be done monthly. I observed your Emergency Preparedness Response (EPR) Plan was last updated in August 2023. I observed your Incident Log to be current for the school year. You stated you do not provide transportation at this time. I reviewed children’s files during my visit today and violations were cited. I reviewed all staff files during my visit today violations were cited. The following violations observed and cited during today’s visit: Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. A current activity plan was not posted for the classroom for the two and three year old's. The lesson plan was dated October 16-20th. GS 110-91(12); .0508(a) 721 All equipment and furnishings were not in good repair. Outdoor equipment needs to be cleaned and some items need to be repaired. G.S. 110-91(6); .0601(b) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. Playground inspections are not current. The last playground inspection was dated 8/1/23. .0605(q) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. One staff member had not completed the required number of training hours. .1103(a) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. One student record that was checked does not have a health assessment on file. The student enrolled on 9/26/23. GS110-91(1) 1323 Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. One student record was checked and the immunization record was not on file. Student enrolled on 9/26/23. 10A NCAC 09 .0302(d)(2) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. I observed the last Shelter-in-place/ Lockdown drill was done 6/19/23. .0604(u);.0302(d)(8) 1867 The depth of the loose surfacing was not based on critical height of the equipment. Surfacing on the toddler and preschool playground did not meet the critical height of equipment. .0605(k)(1-4) Technical Assistance: 1.Playground inspections are to make sure the playground areas are safe for the children we serve. The administrator stated she knows the importance of playground inspection and that they need to be completed each month. As a result of dialogue with the administrator the inspections will be done at the same time each month to make sure they are complete. Playground equipment will be cleaned and mulch will be ordered to keep the playground in compliance. In addition she will have a teacher take the playground safety class to help with playground inspections. 2.Emergency Drill are to be conducted every three months with children and staff. As a result of conversation with the administrator the drills will be put on a calendar and conducted every three months. The teachers will be asked to remind the administrator if the drills are not conducted. 3. Health assessments and immunization records need to turn in for each child in the facility within 30 days of enrollment. In conversation with the administrator, I reminded her of the rule and she stated she is aware of the rule. In conversation she stated that she will from now on send home reminders and place phone calls to new parents to make sure she gets this information in a timely manner. All violations cited must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. Your letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Address your plan to ensure that you will not have that violation again. 6. Your signature I advise you to be prepared to provide supporting documentation in the form of photos, documents, certificates, etc. should I request them in order to clarify or verify compliance. Your letter may be mailed to me at: Toni Washington Post Office Box 5347 Mooresville, NC 28117 For your convenience, your letter may be sent by email to: toni.washington@dhhs.nc.gov I must receive your compliance letter no later than November 10, 2023. Please Note: If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. If you cannot meet the requirements by this date, you shall contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Compliance History: You are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Please continue to visit DCDEE’s website to get the latest information for child care settings and child care updates at https://ncchildcare.ncdhhs.gov/. Thank you for having your Staff & Training Worksheet complete and available for review prior to today’s visit. The most up to date Staff & Training Worksheet form is available on the DCDEE website under the Provider tab and “Provider Documents and Forms”. Thank you for your time today. We appreciate all you are doing to serve the children and families of NC. If you have any questions, feel free to contact me by phone at (704) 437-2549 or by email at toni.washington@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov. or at (704)594-0153. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times