MS. Jenny'S Rocking Horse Ranch,Llc

10A NCAC 09 .0302 · Violation

Name of Operation: MS. JENNY'S ROCKING HORSE RANCH,LLC Facility ID: 49000319 Consultant: TONI WASHINGTON Operation Type: Center Case Number: Visit Date: 1/7/2026 Number Present: 46 Completed Date: 1/7/2026 Age: From 0 To 5 Total Minutes: 345 Time In: 08:45 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. You, Jenny Turner, Director, assisted me with today’s visit. I conducted your last annual compliance visit on January 21, 2025. I reviewed with you today the facility information found in our system. You stated there have been no changes to your phone number, email address, mailing address, or corporate contact for the facility, Ms. Jenny’s Rocking Horse Ranch LLC. I reviewed the facility’s permit with you today. I reviewed with you today the restrictions on your license, capacity, and age range on your permit and observed these being maintained. Your program’s compliance history was 84 % as of January 06, 2026, and was reviewed with you today. Your program currently operates with a three-star license, issued on November 05, 2018, earning seven points in staff education, seven points in program standards, and one quality point. Your last sanitation inspection was dated December 01, 2025, with a Approved classification and twenty-one demerits Your last fire inspection was dated January 07, 2026. I visited each licensed indoor and outdoor space with you today. I observed students playing in activity areas, personal care routines, outside play, and eating lunch. A current menu was posted, documented appropriate nutritious snacks and meals, showed a variety of foods, and complied with Meal Patterns for Children in Child Care Programs. Lunch was prepared in the kitchen and served in each classroom. Today’s snack included Mac and Cheese, peas, sliced peaches, and milk. Cold food and milk were stored in a commercial refrigerator in the kitchen at a temperature of 36 degrees Fahrenheit. I monitored hazardous product storage, medication storage, medication administration, general safety, and discipline practices. I observed and monitored in space 1(one) two medication forms for diaper creams were not completely filled out for the children. I observed that in space two shelves that are used for storage of children had wood that was chipping off the shelf and toys need to be cleaned in this space. I observed that in space one building two, one child did not have the date on the bottle. In space 2 building two one child did not have a name or date on a sippy cup. I monitored that your last fire drill was dated December 18, 2025. I observed that your last emergency drill was dated August 27, 2025, and it was a Shelter-in-Place drill. It was discussed that a Shelter-in-Place or Lockdown Drill needs to be conducted. I monitored program records, child record files, staff record files. I monitored health and safety requirements. I monitored supervision of children, staff-child ratios and group sizes, approved space use, space capacities, and permit restrictions. I completed the “Annual Compliance Monitoring Checklist for Child Care Centers” during today’s visit. The following violations were observed and cited during today's visit. Violation Number Comment Rule 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. In space 1 and space 2 building 2, two children had bottles and sippy cups that were not labeled. 15A NCAC 18A .2804(d) 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. Walls in space 3, 1 and building 2 space 2 have chipping paint. 15A NCAC 18A .2825(a) 705 Equipment and furnishings were not sturdy, stable and free of hazards. In space one building one, two shelves that store toys need to be repaired. Wood is chipping on top of the shelf and shelves are not sturdy. .0601(c) 721 All equipment and furnishings were not in good repair. Toys on all playgrounds need to be cleaned. Some toys need to be repaired or removed from playground area. G.S. 110-91(6); .0601(b) 847 Parent's medication authorization did not include required information. In space 1 building 1, two children did not have completed parent medication authorization forms. 10A NCAC 09 .0803(4)(6-9) 1323 Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. One child with the date of birth 5/31/22 does not have an immunization record on file. 10A NCAC 09 .0302(d)(2) Technical Assistance: 1.Per child care rule 10A NCAC 09 .0803(1)(a & b), a drug or medicine was administered without written authorization and/or instructions from a child's parent or authorized health professional. To maintain compliance with this child care requirement, I suggested you only accept medications from parents if a medication permission to administer form is also received from the parent before the parent leaves the facility at the time of receiving the medication. 2.Per child care rule 10A NCAC 09 .0601(a), safe indoor and outdoor environment shall be provided for the children in care including providing equipment and furnishings that are in good repair, sturdy, stable, and free of hazards. To maintain this child care requirement in your outdoor play areas, I suggested you place work orders for repairs and maintenance as soon as you notice needs and include vegetation removal along your fence lines as part of your routine work order when requesting mulch surfacing maintenance. 3. Child Care Law GS 110-91(1) requires a medical or health exam to be on file for each child within the first 30 days of enrollment, an up-to-date immunization record is also required as stated in this law. To ensure this happens I suggest utilizing the children’s file checklist to document dates and items in the file. Leave the file out of the cabinet until all required documents are signed, dated and have been received from families. Consultation: During today’s visit, we discussed the three QRIS Pathways to the Stars effective July 1, 2025. We covered enhanced ratios and space expectations, staff education including ensuring all staff have WORKS accounts, understanding the 50% requirement for lead teachers and for other educators, and how work experience may count, the Family and Community Engagement Foundational Practices, Continuous Quality Improvement (CQI) Plan for the Facility and Individuals, Self-Study and Coaching/Mentoring or Training. During today’s visit, I assisted you in locating the following information on the DCDEE website: 1)QRIS Modernization resources: https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization 2)Chapter 10 General Statutes Child Care Facilities: https://www.ncleg.gov/enactedlegislation/statutes/pdf/byarticle/chapter_110/article_7.pdf 3)Chapter 9 Child Care Rules: https://ncchildcare.ncdhhs.gov/Portals/0/documents/pdf/C/Chapter_9_Child_Care_Rules_effective_November_1_2024.pdf?ver=ehWYKGfm96nANIMcZk_zIg%3d%3d 4)NC Child Care Commission Approved Curricula: https://ncchildcare.ncdhhs.gov/Services/NC-Pre-K-Program/Approved-Curricula 5)NC Child Care Commission Approved Formative Assessments: https://ncchildcare.ncdhhs.gov/Services/NC-Pre-K-Program/Formative-Assessment During today’s visit, I directed you to the North Carolina Rated License Assessment Project (NCRLAP) website for resources and trainings related to Environmental Rating Scales (ERS). CONSULTATION: 1. As discussed today, this facility should consider the QRIS options and make a decision as to the option the facility wishes to pursue for their rated license reassessment. While this facility may begin their rated license reassessment process at any time, this facility should be prepared to submit their Application for Assessment for a Rated License no later than between April 1, 2026 and September 30, 2026. The following steps are how you can begin preparing for the Rated License process: If you choose Pathway 1: •Complete the “Application For Assessment for a Rated License for Centers” electronically and submit to your child care consultant no later than, May 2026. •Complete the “Environmental Rating Scale (ERS) Assessment Request” form electronically and submit to your child care consultant no later than, May 2026. •Confirm all staff have active WORKS accounts. •Complete the QRIS Staff Information and Education Worksheet electronically. •Begin planning for your three-month self-study using the applicable ITERS-3, ECERS-3, SACERS-U, OR FCCERS-3 books. •Prepare for Environmental Rating Scale (ERS) assessments. Access resources, trainings, and outreach via ncrlap.org. Work with CCR&R or Smart Start for support in preparation. Identify CQI goals and begin planning for implementation. Develop strategies for Family and Community Engagement. If four-year-olds are enrolled, select and implement an approved curriculum. If you choose Pathway 2: •Complete the “Application For Assessment for a Rated License for Centers” electronically and submit to your child care consultant no later than, ____________. •Confirm all staff have active WORKS accounts. •Complete the QRIS Staff Information and Education Worksheet electronically. •Identify CQI goals and begin planning for implementation. •Develop strategies for Family and Community Engagement. •Select and implement a curriculum. (4- and 5-star centers must use an approved curriculum and formative assessment tool for all ages.) •Arranging coaching or training options for administrators and lead teachers. COMPLIANCE PLAN: No compliance documentation is needed for those violations corrected during today’s visit. In the visit summary, I documented the corrective actions taken today to correct those violations. All violations cited and not corrected today must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. Your compliance letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Address your plan to ensure that you will not have that violation again. 6. Your signature 2) Supporting documentation including the following: Please send supporting documentation such as training certificates, CBC letters, acknowledgement statements, and photographs for me to use to verify compliance. Please DO NOT send staff or child medical documents or documentation for verification as this is a violation of HIPPA protocol. If needed I will verify these documents at the next monitoring visit. I must receive your compliance letter no later than January 21, 2026. Please be aware any information submitted by you is legal documentation. If you state in your compliance letter that corrections have been made when they have not, it will be considered falsification of information. If you cannot meet the requirements by this date you shall contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Child care programs are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past eighteen (18) months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Your letter may be mailed to me at: Toni Washington Post Office Box 5347 Mooresville, NC 28117 For your convenience, your compliance letter may be sent by email to: toni.washington@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included in the body of the email: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you today. We appreciate all you and your staff do to serve the children and families in your community. If you have any questions, feel free to contact me by phone at (704) 437-2549 or by email at toni.washington@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0601 · Violation

Name of Operation: MS. JENNY'S ROCKING HORSE RANCH,LLC Facility ID: 49000319 Consultant: TONI WASHINGTON Operation Type: Center Case Number: Visit Date: 1/7/2026 Number Present: 46 Completed Date: 1/7/2026 Age: From 0 To 5 Total Minutes: 345 Time In: 08:45 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. You, Jenny Turner, Director, assisted me with today’s visit. I conducted your last annual compliance visit on January 21, 2025. I reviewed with you today the facility information found in our system. You stated there have been no changes to your phone number, email address, mailing address, or corporate contact for the facility, Ms. Jenny’s Rocking Horse Ranch LLC. I reviewed the facility’s permit with you today. I reviewed with you today the restrictions on your license, capacity, and age range on your permit and observed these being maintained. Your program’s compliance history was 84 % as of January 06, 2026, and was reviewed with you today. Your program currently operates with a three-star license, issued on November 05, 2018, earning seven points in staff education, seven points in program standards, and one quality point. Your last sanitation inspection was dated December 01, 2025, with a Approved classification and twenty-one demerits Your last fire inspection was dated January 07, 2026. I visited each licensed indoor and outdoor space with you today. I observed students playing in activity areas, personal care routines, outside play, and eating lunch. A current menu was posted, documented appropriate nutritious snacks and meals, showed a variety of foods, and complied with Meal Patterns for Children in Child Care Programs. Lunch was prepared in the kitchen and served in each classroom. Today’s snack included Mac and Cheese, peas, sliced peaches, and milk. Cold food and milk were stored in a commercial refrigerator in the kitchen at a temperature of 36 degrees Fahrenheit. I monitored hazardous product storage, medication storage, medication administration, general safety, and discipline practices. I observed and monitored in space 1(one) two medication forms for diaper creams were not completely filled out for the children. I observed that in space two shelves that are used for storage of children had wood that was chipping off the shelf and toys need to be cleaned in this space. I observed that in space one building two, one child did not have the date on the bottle. In space 2 building two one child did not have a name or date on a sippy cup. I monitored that your last fire drill was dated December 18, 2025. I observed that your last emergency drill was dated August 27, 2025, and it was a Shelter-in-Place drill. It was discussed that a Shelter-in-Place or Lockdown Drill needs to be conducted. I monitored program records, child record files, staff record files. I monitored health and safety requirements. I monitored supervision of children, staff-child ratios and group sizes, approved space use, space capacities, and permit restrictions. I completed the “Annual Compliance Monitoring Checklist for Child Care Centers” during today’s visit. The following violations were observed and cited during today's visit. Violation Number Comment Rule 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. In space 1 and space 2 building 2, two children had bottles and sippy cups that were not labeled. 15A NCAC 18A .2804(d) 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. Walls in space 3, 1 and building 2 space 2 have chipping paint. 15A NCAC 18A .2825(a) 705 Equipment and furnishings were not sturdy, stable and free of hazards. In space one building one, two shelves that store toys need to be repaired. Wood is chipping on top of the shelf and shelves are not sturdy. .0601(c) 721 All equipment and furnishings were not in good repair. Toys on all playgrounds need to be cleaned. Some toys need to be repaired or removed from playground area. G.S. 110-91(6); .0601(b) 847 Parent's medication authorization did not include required information. In space 1 building 1, two children did not have completed parent medication authorization forms. 10A NCAC 09 .0803(4)(6-9) 1323 Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. One child with the date of birth 5/31/22 does not have an immunization record on file. 10A NCAC 09 .0302(d)(2) Technical Assistance: 1.Per child care rule 10A NCAC 09 .0803(1)(a & b), a drug or medicine was administered without written authorization and/or instructions from a child's parent or authorized health professional. To maintain compliance with this child care requirement, I suggested you only accept medications from parents if a medication permission to administer form is also received from the parent before the parent leaves the facility at the time of receiving the medication. 2.Per child care rule 10A NCAC 09 .0601(a), safe indoor and outdoor environment shall be provided for the children in care including providing equipment and furnishings that are in good repair, sturdy, stable, and free of hazards. To maintain this child care requirement in your outdoor play areas, I suggested you place work orders for repairs and maintenance as soon as you notice needs and include vegetation removal along your fence lines as part of your routine work order when requesting mulch surfacing maintenance. 3. Child Care Law GS 110-91(1) requires a medical or health exam to be on file for each child within the first 30 days of enrollment, an up-to-date immunization record is also required as stated in this law. To ensure this happens I suggest utilizing the children’s file checklist to document dates and items in the file. Leave the file out of the cabinet until all required documents are signed, dated and have been received from families. Consultation: During today’s visit, we discussed the three QRIS Pathways to the Stars effective July 1, 2025. We covered enhanced ratios and space expectations, staff education including ensuring all staff have WORKS accounts, understanding the 50% requirement for lead teachers and for other educators, and how work experience may count, the Family and Community Engagement Foundational Practices, Continuous Quality Improvement (CQI) Plan for the Facility and Individuals, Self-Study and Coaching/Mentoring or Training. During today’s visit, I assisted you in locating the following information on the DCDEE website: 1)QRIS Modernization resources: https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization 2)Chapter 10 General Statutes Child Care Facilities: https://www.ncleg.gov/enactedlegislation/statutes/pdf/byarticle/chapter_110/article_7.pdf 3)Chapter 9 Child Care Rules: https://ncchildcare.ncdhhs.gov/Portals/0/documents/pdf/C/Chapter_9_Child_Care_Rules_effective_November_1_2024.pdf?ver=ehWYKGfm96nANIMcZk_zIg%3d%3d 4)NC Child Care Commission Approved Curricula: https://ncchildcare.ncdhhs.gov/Services/NC-Pre-K-Program/Approved-Curricula 5)NC Child Care Commission Approved Formative Assessments: https://ncchildcare.ncdhhs.gov/Services/NC-Pre-K-Program/Formative-Assessment During today’s visit, I directed you to the North Carolina Rated License Assessment Project (NCRLAP) website for resources and trainings related to Environmental Rating Scales (ERS). CONSULTATION: 1. As discussed today, this facility should consider the QRIS options and make a decision as to the option the facility wishes to pursue for their rated license reassessment. While this facility may begin their rated license reassessment process at any time, this facility should be prepared to submit their Application for Assessment for a Rated License no later than between April 1, 2026 and September 30, 2026. The following steps are how you can begin preparing for the Rated License process: If you choose Pathway 1: •Complete the “Application For Assessment for a Rated License for Centers” electronically and submit to your child care consultant no later than, May 2026. •Complete the “Environmental Rating Scale (ERS) Assessment Request” form electronically and submit to your child care consultant no later than, May 2026. •Confirm all staff have active WORKS accounts. •Complete the QRIS Staff Information and Education Worksheet electronically. •Begin planning for your three-month self-study using the applicable ITERS-3, ECERS-3, SACERS-U, OR FCCERS-3 books. •Prepare for Environmental Rating Scale (ERS) assessments. Access resources, trainings, and outreach via ncrlap.org. Work with CCR&R or Smart Start for support in preparation. Identify CQI goals and begin planning for implementation. Develop strategies for Family and Community Engagement. If four-year-olds are enrolled, select and implement an approved curriculum. If you choose Pathway 2: •Complete the “Application For Assessment for a Rated License for Centers” electronically and submit to your child care consultant no later than, ____________. •Confirm all staff have active WORKS accounts. •Complete the QRIS Staff Information and Education Worksheet electronically. •Identify CQI goals and begin planning for implementation. •Develop strategies for Family and Community Engagement. •Select and implement a curriculum. (4- and 5-star centers must use an approved curriculum and formative assessment tool for all ages.) •Arranging coaching or training options for administrators and lead teachers. COMPLIANCE PLAN: No compliance documentation is needed for those violations corrected during today’s visit. In the visit summary, I documented the corrective actions taken today to correct those violations. All violations cited and not corrected today must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. Your compliance letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Address your plan to ensure that you will not have that violation again. 6. Your signature 2) Supporting documentation including the following: Please send supporting documentation such as training certificates, CBC letters, acknowledgement statements, and photographs for me to use to verify compliance. Please DO NOT send staff or child medical documents or documentation for verification as this is a violation of HIPPA protocol. If needed I will verify these documents at the next monitoring visit. I must receive your compliance letter no later than January 21, 2026. Please be aware any information submitted by you is legal documentation. If you state in your compliance letter that corrections have been made when they have not, it will be considered falsification of information. If you cannot meet the requirements by this date you shall contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Child care programs are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past eighteen (18) months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Your letter may be mailed to me at: Toni Washington Post Office Box 5347 Mooresville, NC 28117 For your convenience, your compliance letter may be sent by email to: toni.washington@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included in the body of the email: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you today. We appreciate all you and your staff do to serve the children and families in your community. If you have any questions, feel free to contact me by phone at (704) 437-2549 or by email at toni.washington@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0803 · Violation

Name of Operation: MS. JENNY'S ROCKING HORSE RANCH,LLC Facility ID: 49000319 Consultant: TONI WASHINGTON Operation Type: Center Case Number: Visit Date: 1/7/2026 Number Present: 46 Completed Date: 1/7/2026 Age: From 0 To 5 Total Minutes: 345 Time In: 08:45 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. You, Jenny Turner, Director, assisted me with today’s visit. I conducted your last annual compliance visit on January 21, 2025. I reviewed with you today the facility information found in our system. You stated there have been no changes to your phone number, email address, mailing address, or corporate contact for the facility, Ms. Jenny’s Rocking Horse Ranch LLC. I reviewed the facility’s permit with you today. I reviewed with you today the restrictions on your license, capacity, and age range on your permit and observed these being maintained. Your program’s compliance history was 84 % as of January 06, 2026, and was reviewed with you today. Your program currently operates with a three-star license, issued on November 05, 2018, earning seven points in staff education, seven points in program standards, and one quality point. Your last sanitation inspection was dated December 01, 2025, with a Approved classification and twenty-one demerits Your last fire inspection was dated January 07, 2026. I visited each licensed indoor and outdoor space with you today. I observed students playing in activity areas, personal care routines, outside play, and eating lunch. A current menu was posted, documented appropriate nutritious snacks and meals, showed a variety of foods, and complied with Meal Patterns for Children in Child Care Programs. Lunch was prepared in the kitchen and served in each classroom. Today’s snack included Mac and Cheese, peas, sliced peaches, and milk. Cold food and milk were stored in a commercial refrigerator in the kitchen at a temperature of 36 degrees Fahrenheit. I monitored hazardous product storage, medication storage, medication administration, general safety, and discipline practices. I observed and monitored in space 1(one) two medication forms for diaper creams were not completely filled out for the children. I observed that in space two shelves that are used for storage of children had wood that was chipping off the shelf and toys need to be cleaned in this space. I observed that in space one building two, one child did not have the date on the bottle. In space 2 building two one child did not have a name or date on a sippy cup. I monitored that your last fire drill was dated December 18, 2025. I observed that your last emergency drill was dated August 27, 2025, and it was a Shelter-in-Place drill. It was discussed that a Shelter-in-Place or Lockdown Drill needs to be conducted. I monitored program records, child record files, staff record files. I monitored health and safety requirements. I monitored supervision of children, staff-child ratios and group sizes, approved space use, space capacities, and permit restrictions. I completed the “Annual Compliance Monitoring Checklist for Child Care Centers” during today’s visit. The following violations were observed and cited during today's visit. Violation Number Comment Rule 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. In space 1 and space 2 building 2, two children had bottles and sippy cups that were not labeled. 15A NCAC 18A .2804(d) 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. Walls in space 3, 1 and building 2 space 2 have chipping paint. 15A NCAC 18A .2825(a) 705 Equipment and furnishings were not sturdy, stable and free of hazards. In space one building one, two shelves that store toys need to be repaired. Wood is chipping on top of the shelf and shelves are not sturdy. .0601(c) 721 All equipment and furnishings were not in good repair. Toys on all playgrounds need to be cleaned. Some toys need to be repaired or removed from playground area. G.S. 110-91(6); .0601(b) 847 Parent's medication authorization did not include required information. In space 1 building 1, two children did not have completed parent medication authorization forms. 10A NCAC 09 .0803(4)(6-9) 1323 Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. One child with the date of birth 5/31/22 does not have an immunization record on file. 10A NCAC 09 .0302(d)(2) Technical Assistance: 1.Per child care rule 10A NCAC 09 .0803(1)(a & b), a drug or medicine was administered without written authorization and/or instructions from a child's parent or authorized health professional. To maintain compliance with this child care requirement, I suggested you only accept medications from parents if a medication permission to administer form is also received from the parent before the parent leaves the facility at the time of receiving the medication. 2.Per child care rule 10A NCAC 09 .0601(a), safe indoor and outdoor environment shall be provided for the children in care including providing equipment and furnishings that are in good repair, sturdy, stable, and free of hazards. To maintain this child care requirement in your outdoor play areas, I suggested you place work orders for repairs and maintenance as soon as you notice needs and include vegetation removal along your fence lines as part of your routine work order when requesting mulch surfacing maintenance. 3. Child Care Law GS 110-91(1) requires a medical or health exam to be on file for each child within the first 30 days of enrollment, an up-to-date immunization record is also required as stated in this law. To ensure this happens I suggest utilizing the children’s file checklist to document dates and items in the file. Leave the file out of the cabinet until all required documents are signed, dated and have been received from families. Consultation: During today’s visit, we discussed the three QRIS Pathways to the Stars effective July 1, 2025. We covered enhanced ratios and space expectations, staff education including ensuring all staff have WORKS accounts, understanding the 50% requirement for lead teachers and for other educators, and how work experience may count, the Family and Community Engagement Foundational Practices, Continuous Quality Improvement (CQI) Plan for the Facility and Individuals, Self-Study and Coaching/Mentoring or Training. During today’s visit, I assisted you in locating the following information on the DCDEE website: 1)QRIS Modernization resources: https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization 2)Chapter 10 General Statutes Child Care Facilities: https://www.ncleg.gov/enactedlegislation/statutes/pdf/byarticle/chapter_110/article_7.pdf 3)Chapter 9 Child Care Rules: https://ncchildcare.ncdhhs.gov/Portals/0/documents/pdf/C/Chapter_9_Child_Care_Rules_effective_November_1_2024.pdf?ver=ehWYKGfm96nANIMcZk_zIg%3d%3d 4)NC Child Care Commission Approved Curricula: https://ncchildcare.ncdhhs.gov/Services/NC-Pre-K-Program/Approved-Curricula 5)NC Child Care Commission Approved Formative Assessments: https://ncchildcare.ncdhhs.gov/Services/NC-Pre-K-Program/Formative-Assessment During today’s visit, I directed you to the North Carolina Rated License Assessment Project (NCRLAP) website for resources and trainings related to Environmental Rating Scales (ERS). CONSULTATION: 1. As discussed today, this facility should consider the QRIS options and make a decision as to the option the facility wishes to pursue for their rated license reassessment. While this facility may begin their rated license reassessment process at any time, this facility should be prepared to submit their Application for Assessment for a Rated License no later than between April 1, 2026 and September 30, 2026. The following steps are how you can begin preparing for the Rated License process: If you choose Pathway 1: •Complete the “Application For Assessment for a Rated License for Centers” electronically and submit to your child care consultant no later than, May 2026. •Complete the “Environmental Rating Scale (ERS) Assessment Request” form electronically and submit to your child care consultant no later than, May 2026. •Confirm all staff have active WORKS accounts. •Complete the QRIS Staff Information and Education Worksheet electronically. •Begin planning for your three-month self-study using the applicable ITERS-3, ECERS-3, SACERS-U, OR FCCERS-3 books. •Prepare for Environmental Rating Scale (ERS) assessments. Access resources, trainings, and outreach via ncrlap.org. Work with CCR&R or Smart Start for support in preparation. Identify CQI goals and begin planning for implementation. Develop strategies for Family and Community Engagement. If four-year-olds are enrolled, select and implement an approved curriculum. If you choose Pathway 2: •Complete the “Application For Assessment for a Rated License for Centers” electronically and submit to your child care consultant no later than, ____________. •Confirm all staff have active WORKS accounts. •Complete the QRIS Staff Information and Education Worksheet electronically. •Identify CQI goals and begin planning for implementation. •Develop strategies for Family and Community Engagement. •Select and implement a curriculum. (4- and 5-star centers must use an approved curriculum and formative assessment tool for all ages.) •Arranging coaching or training options for administrators and lead teachers. COMPLIANCE PLAN: No compliance documentation is needed for those violations corrected during today’s visit. In the visit summary, I documented the corrective actions taken today to correct those violations. All violations cited and not corrected today must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. Your compliance letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Address your plan to ensure that you will not have that violation again. 6. Your signature 2) Supporting documentation including the following: Please send supporting documentation such as training certificates, CBC letters, acknowledgement statements, and photographs for me to use to verify compliance. Please DO NOT send staff or child medical documents or documentation for verification as this is a violation of HIPPA protocol. If needed I will verify these documents at the next monitoring visit. I must receive your compliance letter no later than January 21, 2026. Please be aware any information submitted by you is legal documentation. If you state in your compliance letter that corrections have been made when they have not, it will be considered falsification of information. If you cannot meet the requirements by this date you shall contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Child care programs are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past eighteen (18) months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Your letter may be mailed to me at: Toni Washington Post Office Box 5347 Mooresville, NC 28117 For your convenience, your compliance letter may be sent by email to: toni.washington@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included in the body of the email: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you today. We appreciate all you and your staff do to serve the children and families in your community. If you have any questions, feel free to contact me by phone at (704) 437-2549 or by email at toni.washington@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: MS. JENNY'S ROCKING HORSE RANCH,LLC Facility ID: 49000319 Consultant: TONI WASHINGTON Operation Type: Center Case Number: Visit Date: 1/7/2026 Number Present: 46 Completed Date: 1/7/2026 Age: From 0 To 5 Total Minutes: 345 Time In: 08:45 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. You, Jenny Turner, Director, assisted me with today’s visit. I conducted your last annual compliance visit on January 21, 2025. I reviewed with you today the facility information found in our system. You stated there have been no changes to your phone number, email address, mailing address, or corporate contact for the facility, Ms. Jenny’s Rocking Horse Ranch LLC. I reviewed the facility’s permit with you today. I reviewed with you today the restrictions on your license, capacity, and age range on your permit and observed these being maintained. Your program’s compliance history was 84 % as of January 06, 2026, and was reviewed with you today. Your program currently operates with a three-star license, issued on November 05, 2018, earning seven points in staff education, seven points in program standards, and one quality point. Your last sanitation inspection was dated December 01, 2025, with a Approved classification and twenty-one demerits Your last fire inspection was dated January 07, 2026. I visited each licensed indoor and outdoor space with you today. I observed students playing in activity areas, personal care routines, outside play, and eating lunch. A current menu was posted, documented appropriate nutritious snacks and meals, showed a variety of foods, and complied with Meal Patterns for Children in Child Care Programs. Lunch was prepared in the kitchen and served in each classroom. Today’s snack included Mac and Cheese, peas, sliced peaches, and milk. Cold food and milk were stored in a commercial refrigerator in the kitchen at a temperature of 36 degrees Fahrenheit. I monitored hazardous product storage, medication storage, medication administration, general safety, and discipline practices. I observed and monitored in space 1(one) two medication forms for diaper creams were not completely filled out for the children. I observed that in space two shelves that are used for storage of children had wood that was chipping off the shelf and toys need to be cleaned in this space. I observed that in space one building two, one child did not have the date on the bottle. In space 2 building two one child did not have a name or date on a sippy cup. I monitored that your last fire drill was dated December 18, 2025. I observed that your last emergency drill was dated August 27, 2025, and it was a Shelter-in-Place drill. It was discussed that a Shelter-in-Place or Lockdown Drill needs to be conducted. I monitored program records, child record files, staff record files. I monitored health and safety requirements. I monitored supervision of children, staff-child ratios and group sizes, approved space use, space capacities, and permit restrictions. I completed the “Annual Compliance Monitoring Checklist for Child Care Centers” during today’s visit. The following violations were observed and cited during today's visit. Violation Number Comment Rule 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. In space 1 and space 2 building 2, two children had bottles and sippy cups that were not labeled. 15A NCAC 18A .2804(d) 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. Walls in space 3, 1 and building 2 space 2 have chipping paint. 15A NCAC 18A .2825(a) 705 Equipment and furnishings were not sturdy, stable and free of hazards. In space one building one, two shelves that store toys need to be repaired. Wood is chipping on top of the shelf and shelves are not sturdy. .0601(c) 721 All equipment and furnishings were not in good repair. Toys on all playgrounds need to be cleaned. Some toys need to be repaired or removed from playground area. G.S. 110-91(6); .0601(b) 847 Parent's medication authorization did not include required information. In space 1 building 1, two children did not have completed parent medication authorization forms. 10A NCAC 09 .0803(4)(6-9) 1323 Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. One child with the date of birth 5/31/22 does not have an immunization record on file. 10A NCAC 09 .0302(d)(2) Technical Assistance: 1.Per child care rule 10A NCAC 09 .0803(1)(a & b), a drug or medicine was administered without written authorization and/or instructions from a child's parent or authorized health professional. To maintain compliance with this child care requirement, I suggested you only accept medications from parents if a medication permission to administer form is also received from the parent before the parent leaves the facility at the time of receiving the medication. 2.Per child care rule 10A NCAC 09 .0601(a), safe indoor and outdoor environment shall be provided for the children in care including providing equipment and furnishings that are in good repair, sturdy, stable, and free of hazards. To maintain this child care requirement in your outdoor play areas, I suggested you place work orders for repairs and maintenance as soon as you notice needs and include vegetation removal along your fence lines as part of your routine work order when requesting mulch surfacing maintenance. 3. Child Care Law GS 110-91(1) requires a medical or health exam to be on file for each child within the first 30 days of enrollment, an up-to-date immunization record is also required as stated in this law. To ensure this happens I suggest utilizing the children’s file checklist to document dates and items in the file. Leave the file out of the cabinet until all required documents are signed, dated and have been received from families. Consultation: During today’s visit, we discussed the three QRIS Pathways to the Stars effective July 1, 2025. We covered enhanced ratios and space expectations, staff education including ensuring all staff have WORKS accounts, understanding the 50% requirement for lead teachers and for other educators, and how work experience may count, the Family and Community Engagement Foundational Practices, Continuous Quality Improvement (CQI) Plan for the Facility and Individuals, Self-Study and Coaching/Mentoring or Training. During today’s visit, I assisted you in locating the following information on the DCDEE website: 1)QRIS Modernization resources: https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization 2)Chapter 10 General Statutes Child Care Facilities: https://www.ncleg.gov/enactedlegislation/statutes/pdf/byarticle/chapter_110/article_7.pdf 3)Chapter 9 Child Care Rules: https://ncchildcare.ncdhhs.gov/Portals/0/documents/pdf/C/Chapter_9_Child_Care_Rules_effective_November_1_2024.pdf?ver=ehWYKGfm96nANIMcZk_zIg%3d%3d 4)NC Child Care Commission Approved Curricula: https://ncchildcare.ncdhhs.gov/Services/NC-Pre-K-Program/Approved-Curricula 5)NC Child Care Commission Approved Formative Assessments: https://ncchildcare.ncdhhs.gov/Services/NC-Pre-K-Program/Formative-Assessment During today’s visit, I directed you to the North Carolina Rated License Assessment Project (NCRLAP) website for resources and trainings related to Environmental Rating Scales (ERS). CONSULTATION: 1. As discussed today, this facility should consider the QRIS options and make a decision as to the option the facility wishes to pursue for their rated license reassessment. While this facility may begin their rated license reassessment process at any time, this facility should be prepared to submit their Application for Assessment for a Rated License no later than between April 1, 2026 and September 30, 2026. The following steps are how you can begin preparing for the Rated License process: If you choose Pathway 1: •Complete the “Application For Assessment for a Rated License for Centers” electronically and submit to your child care consultant no later than, May 2026. •Complete the “Environmental Rating Scale (ERS) Assessment Request” form electronically and submit to your child care consultant no later than, May 2026. •Confirm all staff have active WORKS accounts. •Complete the QRIS Staff Information and Education Worksheet electronically. •Begin planning for your three-month self-study using the applicable ITERS-3, ECERS-3, SACERS-U, OR FCCERS-3 books. •Prepare for Environmental Rating Scale (ERS) assessments. Access resources, trainings, and outreach via ncrlap.org. Work with CCR&R or Smart Start for support in preparation. Identify CQI goals and begin planning for implementation. Develop strategies for Family and Community Engagement. If four-year-olds are enrolled, select and implement an approved curriculum. If you choose Pathway 2: •Complete the “Application For Assessment for a Rated License for Centers” electronically and submit to your child care consultant no later than, ____________. •Confirm all staff have active WORKS accounts. •Complete the QRIS Staff Information and Education Worksheet electronically. •Identify CQI goals and begin planning for implementation. •Develop strategies for Family and Community Engagement. •Select and implement a curriculum. (4- and 5-star centers must use an approved curriculum and formative assessment tool for all ages.) •Arranging coaching or training options for administrators and lead teachers. COMPLIANCE PLAN: No compliance documentation is needed for those violations corrected during today’s visit. In the visit summary, I documented the corrective actions taken today to correct those violations. All violations cited and not corrected today must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. Your compliance letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Address your plan to ensure that you will not have that violation again. 6. Your signature 2) Supporting documentation including the following: Please send supporting documentation such as training certificates, CBC letters, acknowledgement statements, and photographs for me to use to verify compliance. Please DO NOT send staff or child medical documents or documentation for verification as this is a violation of HIPPA protocol. If needed I will verify these documents at the next monitoring visit. I must receive your compliance letter no later than January 21, 2026. Please be aware any information submitted by you is legal documentation. If you state in your compliance letter that corrections have been made when they have not, it will be considered falsification of information. If you cannot meet the requirements by this date you shall contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Child care programs are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past eighteen (18) months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Your letter may be mailed to me at: Toni Washington Post Office Box 5347 Mooresville, NC 28117 For your convenience, your compliance letter may be sent by email to: toni.washington@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included in the body of the email: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you today. We appreciate all you and your staff do to serve the children and families in your community. If you have any questions, feel free to contact me by phone at (704) 437-2549 or by email at toni.washington@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: MS. JENNY'S ROCKING HORSE RANCH,LLC Facility ID: 49000319 Consultant: TONI WASHINGTON Operation Type: Center Case Number: Visit Date: 1/7/2026 Number Present: 46 Completed Date: 1/7/2026 Age: From 0 To 5 Total Minutes: 345 Time In: 08:45 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. You, Jenny Turner, Director, assisted me with today’s visit. I conducted your last annual compliance visit on January 21, 2025. I reviewed with you today the facility information found in our system. You stated there have been no changes to your phone number, email address, mailing address, or corporate contact for the facility, Ms. Jenny’s Rocking Horse Ranch LLC. I reviewed the facility’s permit with you today. I reviewed with you today the restrictions on your license, capacity, and age range on your permit and observed these being maintained. Your program’s compliance history was 84 % as of January 06, 2026, and was reviewed with you today. Your program currently operates with a three-star license, issued on November 05, 2018, earning seven points in staff education, seven points in program standards, and one quality point. Your last sanitation inspection was dated December 01, 2025, with a Approved classification and twenty-one demerits Your last fire inspection was dated January 07, 2026. I visited each licensed indoor and outdoor space with you today. I observed students playing in activity areas, personal care routines, outside play, and eating lunch. A current menu was posted, documented appropriate nutritious snacks and meals, showed a variety of foods, and complied with Meal Patterns for Children in Child Care Programs. Lunch was prepared in the kitchen and served in each classroom. Today’s snack included Mac and Cheese, peas, sliced peaches, and milk. Cold food and milk were stored in a commercial refrigerator in the kitchen at a temperature of 36 degrees Fahrenheit. I monitored hazardous product storage, medication storage, medication administration, general safety, and discipline practices. I observed and monitored in space 1(one) two medication forms for diaper creams were not completely filled out for the children. I observed that in space two shelves that are used for storage of children had wood that was chipping off the shelf and toys need to be cleaned in this space. I observed that in space one building two, one child did not have the date on the bottle. In space 2 building two one child did not have a name or date on a sippy cup. I monitored that your last fire drill was dated December 18, 2025. I observed that your last emergency drill was dated August 27, 2025, and it was a Shelter-in-Place drill. It was discussed that a Shelter-in-Place or Lockdown Drill needs to be conducted. I monitored program records, child record files, staff record files. I monitored health and safety requirements. I monitored supervision of children, staff-child ratios and group sizes, approved space use, space capacities, and permit restrictions. I completed the “Annual Compliance Monitoring Checklist for Child Care Centers” during today’s visit. The following violations were observed and cited during today's visit. Violation Number Comment Rule 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. In space 1 and space 2 building 2, two children had bottles and sippy cups that were not labeled. 15A NCAC 18A .2804(d) 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. Walls in space 3, 1 and building 2 space 2 have chipping paint. 15A NCAC 18A .2825(a) 705 Equipment and furnishings were not sturdy, stable and free of hazards. In space one building one, two shelves that store toys need to be repaired. Wood is chipping on top of the shelf and shelves are not sturdy. .0601(c) 721 All equipment and furnishings were not in good repair. Toys on all playgrounds need to be cleaned. Some toys need to be repaired or removed from playground area. G.S. 110-91(6); .0601(b) 847 Parent's medication authorization did not include required information. In space 1 building 1, two children did not have completed parent medication authorization forms. 10A NCAC 09 .0803(4)(6-9) 1323 Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. One child with the date of birth 5/31/22 does not have an immunization record on file. 10A NCAC 09 .0302(d)(2) Technical Assistance: 1.Per child care rule 10A NCAC 09 .0803(1)(a & b), a drug or medicine was administered without written authorization and/or instructions from a child's parent or authorized health professional. To maintain compliance with this child care requirement, I suggested you only accept medications from parents if a medication permission to administer form is also received from the parent before the parent leaves the facility at the time of receiving the medication. 2.Per child care rule 10A NCAC 09 .0601(a), safe indoor and outdoor environment shall be provided for the children in care including providing equipment and furnishings that are in good repair, sturdy, stable, and free of hazards. To maintain this child care requirement in your outdoor play areas, I suggested you place work orders for repairs and maintenance as soon as you notice needs and include vegetation removal along your fence lines as part of your routine work order when requesting mulch surfacing maintenance. 3. Child Care Law GS 110-91(1) requires a medical or health exam to be on file for each child within the first 30 days of enrollment, an up-to-date immunization record is also required as stated in this law. To ensure this happens I suggest utilizing the children’s file checklist to document dates and items in the file. Leave the file out of the cabinet until all required documents are signed, dated and have been received from families. Consultation: During today’s visit, we discussed the three QRIS Pathways to the Stars effective July 1, 2025. We covered enhanced ratios and space expectations, staff education including ensuring all staff have WORKS accounts, understanding the 50% requirement for lead teachers and for other educators, and how work experience may count, the Family and Community Engagement Foundational Practices, Continuous Quality Improvement (CQI) Plan for the Facility and Individuals, Self-Study and Coaching/Mentoring or Training. During today’s visit, I assisted you in locating the following information on the DCDEE website: 1)QRIS Modernization resources: https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization 2)Chapter 10 General Statutes Child Care Facilities: https://www.ncleg.gov/enactedlegislation/statutes/pdf/byarticle/chapter_110/article_7.pdf 3)Chapter 9 Child Care Rules: https://ncchildcare.ncdhhs.gov/Portals/0/documents/pdf/C/Chapter_9_Child_Care_Rules_effective_November_1_2024.pdf?ver=ehWYKGfm96nANIMcZk_zIg%3d%3d 4)NC Child Care Commission Approved Curricula: https://ncchildcare.ncdhhs.gov/Services/NC-Pre-K-Program/Approved-Curricula 5)NC Child Care Commission Approved Formative Assessments: https://ncchildcare.ncdhhs.gov/Services/NC-Pre-K-Program/Formative-Assessment During today’s visit, I directed you to the North Carolina Rated License Assessment Project (NCRLAP) website for resources and trainings related to Environmental Rating Scales (ERS). CONSULTATION: 1. As discussed today, this facility should consider the QRIS options and make a decision as to the option the facility wishes to pursue for their rated license reassessment. While this facility may begin their rated license reassessment process at any time, this facility should be prepared to submit their Application for Assessment for a Rated License no later than between April 1, 2026 and September 30, 2026. The following steps are how you can begin preparing for the Rated License process: If you choose Pathway 1: •Complete the “Application For Assessment for a Rated License for Centers” electronically and submit to your child care consultant no later than, May 2026. •Complete the “Environmental Rating Scale (ERS) Assessment Request” form electronically and submit to your child care consultant no later than, May 2026. •Confirm all staff have active WORKS accounts. •Complete the QRIS Staff Information and Education Worksheet electronically. •Begin planning for your three-month self-study using the applicable ITERS-3, ECERS-3, SACERS-U, OR FCCERS-3 books. •Prepare for Environmental Rating Scale (ERS) assessments. Access resources, trainings, and outreach via ncrlap.org. Work with CCR&R or Smart Start for support in preparation. Identify CQI goals and begin planning for implementation. Develop strategies for Family and Community Engagement. If four-year-olds are enrolled, select and implement an approved curriculum. If you choose Pathway 2: •Complete the “Application For Assessment for a Rated License for Centers” electronically and submit to your child care consultant no later than, ____________. •Confirm all staff have active WORKS accounts. •Complete the QRIS Staff Information and Education Worksheet electronically. •Identify CQI goals and begin planning for implementation. •Develop strategies for Family and Community Engagement. •Select and implement a curriculum. (4- and 5-star centers must use an approved curriculum and formative assessment tool for all ages.) •Arranging coaching or training options for administrators and lead teachers. COMPLIANCE PLAN: No compliance documentation is needed for those violations corrected during today’s visit. In the visit summary, I documented the corrective actions taken today to correct those violations. All violations cited and not corrected today must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. Your compliance letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Address your plan to ensure that you will not have that violation again. 6. Your signature 2) Supporting documentation including the following: Please send supporting documentation such as training certificates, CBC letters, acknowledgement statements, and photographs for me to use to verify compliance. Please DO NOT send staff or child medical documents or documentation for verification as this is a violation of HIPPA protocol. If needed I will verify these documents at the next monitoring visit. I must receive your compliance letter no later than January 21, 2026. Please be aware any information submitted by you is legal documentation. If you state in your compliance letter that corrections have been made when they have not, it will be considered falsification of information. If you cannot meet the requirements by this date you shall contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Child care programs are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past eighteen (18) months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Your letter may be mailed to me at: Toni Washington Post Office Box 5347 Mooresville, NC 28117 For your convenience, your compliance letter may be sent by email to: toni.washington@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included in the body of the email: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you today. We appreciate all you and your staff do to serve the children and families in your community. If you have any questions, feel free to contact me by phone at (704) 437-2549 or by email at toni.washington@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0803 · Violation

Name of Operation: MS. JENNY'S ROCKING HORSE RANCH,LLC Facility ID: 49000319 Consultant: TONI WASHINGTON Operation Type: Center Case Number: Visit Date: 7/15/2025 Number Present: 43 Completed Date: 7/15/2025 Age: From 0 To 5 Total Minutes: 165 Time In: 09:30 AM Time Out: 12:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. You, Jenny Turner, Director, assisted me with today’s visit. I conducted your last annual compliance visit on January 21, 2025. I reviewed with you today the facility information found in our system. You stated there have been no changes to your phone number, email address, mailing address, or corporate contact for the facility. You stated there has been no change with the corporate owner, Ms. Jenny’s Rocking Horse Ranch LLC, that owns your facility. I reviewed the facility’s permit with you today including the restrictions, capacity, and age range and observed these being maintained today. Your center's compliance history was 83% as of July14, 2025, and was reviewed with you today. Your program currently operates with a Three-star license, issued on November 05, 2018, earning three points in staff education, five points in program standards, and one quality point. Your most recent fire inspection was dated January 16, 2025. Your most recent sanitation inspection was dated December 06, 2024, with a Superior classification and twenty-seven demerits. You and I completed a walk-through of the indoor licensed spaces today. I observed children throughout the facility participating in free play in activity areas, transitions, and personal care routines. You and I completed a walk-through of the outdoor licensed spaces today. A current menu was posted, documented appropriate nutritious snacks and meals, showed a variety of foods, and complied with Meal Patterns for Children in Child Care Programs. Meals were prepared in the kitchen and served in the classrooms. Cold food and milk were stored in a commercial refrigerator in the kitchen at a temperature of 44 degrees Fahrenheit. I observed that today’s lunch consisted of Ham and cheese sandwiches, carrots, mandarin oranges, and milk. I monitored hazardous product storage, medication storage, medication administration, general safety, and discipline. I observed that in Space 2(upper building) one medication form was outdated and Space 2 in the second building (toddler class) one medication form was outdated. I observed that in Space 2 (Toddler) lower building three cups in the toddler refrigerator were not dated. I monitored program records including emergency medical care plan, safe arrival and departure procedures, incident log, outdoor safety inspections, fire drills, emergency drills, and your Emergency Preparedness Response (EPR) Plan. I reviewed staff record files for six (6) returning staff members to verify current and valid Criminal Background Check qualification letters ( all Criminal Background Check qualification letters were checked in the ABCMS System) , valid CPR and First Aid training, completion of Basic School Age Care training, completion of the Recognizing and Responding to Suspicions of Child Maltreatment training, completion of Playground Safety training by at least one staff member, and completion of Emergency Preparedness and Response training by at least one staff member. I reviewed one(1) new staff members file in full. I monitored health and safety requirements. I reviewed your written operational, administrative, and personnel policies and your parent participation plan during the visit today. You stated your written policies and procedures had not changed. I monitored supervision, staff-child ratios, group sizes, approved space use, space capacities, and permit restrictions. The following violations were observed and cited during today’s visit: Violation Number Comment Rule 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. Three sippy cups were not labeled with the date in the toddler refrigerator. 15A NCAC 18A .2804(d) 847 Parent's medication authorization did not include required information. Two medication forms were expired. One in space 1B-1 and 2B-2(toddler). 10A NCAC 09 .0803(4)(6-9) 1065 Child care providers scheduled to work in the infant room, did not complete ITS-SIDS training within two months of employment or did not complete the training every three years. Child care administrators did not complete the ITS-SIDS training within 90 days of employment and every three years thereafter. Employee with the hire date of 5/01/05 did not have current ITS-SIDS. .1102(f) TECHNICAL ASSISTANCE: 1) Per child care rule 10A NCAC 09 .0803(4), over-the-counter diaper creams and sunscreens should be labeled with the name of the child and the parent should complete the permission to administer form leaving no spaces blank. To maintain compliance with this child care requirement, I suggested you review the permission to administer form when received from the parent and prior to the parent leaving the facility. 2) It was discussed with the director that teacher make sure all food, bottles, and cups are labeled with the child’s name and date before placing them in the refrigerator. CONSULTATION: 1 Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest information for child care settings and child care updates including the most up to date documents and forms. 2 Visit NC Child Care Health and Safety Resource Center at http://healthychildcare.unc.edu to find the following resources: technical assistance, coaching support, resources, handwashing and diapering posters, monthly newsletters, and a list of approved in-service trainings including, but not limited to, ITS-SIDS training and Emergency Preparedness and Response in Child Care training. 3 The Change of Information form for CBC is listed in law. When a new staff member starts working at a facility and gives the administrator a CBC qualification letter that was previously completed while working at another facility, but is still current, the administrator must send a Change of Information form for that new staff member to the CBC unit or connect the new employee to the facility through the ABCMS portal. The Change of Information form can be found on DCDEE’s website under Provider Documents and Forms. Administrators may take the ABCMS training through DCDEE MOODLE to gain access codes necessary to complete the process in ABCMS. COMPLIANCE PLAN: No compliance documentation is needed for those violations corrected during today’s visit. In the visit summary, I documented the corrective actions taken today to correct those violations. All violations cited and not corrected today must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. Your compliance letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Address your plan to ensure that you will not have that violation again. 6. Your signature 2) Supporting documentation including the following: Please send supporting documentation such as training certificates, CBC letters, acknowledgement statements, and photographs for me to use to verify compliance. Please DO NOT send staff or child medical documents or documentation for verification as this is a violation of HIPPA protocol. If needed I will verify these documents at the next monitoring visit. I must receive your compliance letter no later than July 29, 2025. Please be aware any information submitted by you is legal documentation. If you state in your compliance letter that corrections have been made when they have not, it will be considered falsification of information. If you cannot meet the requirements by this date you shall contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Child care programs are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past eighteen (18) months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Your letter may be mailed to me at: Toni Washington Post Office Box 5347 Mooresville, NC 28117 For your convenience, your compliance letter may be sent by email to: toni.washington@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included in the body of the email: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you today. We appreciate all you and your staff do to serve the children and families in your community. If you have any questions, feel free to contact me by phone at (704) 437-2549 or by email at toni.washington@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov. Thank you for your time toda If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0302 · Violation

Name of Operation: MS. JENNY'S ROCKING HORSE RANCH,LLC Facility ID: 49000319 Consultant: TONI WASHINGTON Operation Type: Center Case Number: Visit Date: 1/21/2025 Number Present: 45 Completed Date: 1/21/2025 Age: From 0 To 5 Total Minutes: 315 Time In: 09:15 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. You, Jenny Turner, Director assisted me with today’s visit. Your last annual compliance visit was conducted on February 07, 2024. Your program currently operates with a three-star license, issued on November 5, 2019. Your program’s compliance history was 82% as of January 21, 2025, and was reviewed with you today. I reviewed with you today the facility information found in our system. You stated there have been no changes to your phone number, email address, mailing address, or corporate contact for the facility. I reviewed the facility’s permit with you today. I reviewed with you today the restrictions on your license, capacity, and age range on your permit and observed these being maintained. I observed your sanitation inspection was dated December 06, 2024, with a superior classification and 27 demerits. I observed your last fire inspection was dated January 16, 2025. I visited each license indoor space and each outdoor space with you today. I observed children adequately supervised during today’s visit. I observed staff-child ratio maintained during today’s visit. I observed adequate approved enhanced space use maintained during today’s visit. I observed children engaged in free play activities indoor and outdoor. I observed toys, materials, and equipment to be child-sized, developmentally appropriate, and in fair repair. I observed materials accessible to the children and of minimum quantity. I reviewed children’s records today and observed violations regarding children’s records. I reviewed staff records today and discussed with you the concerns. I observed and monitored medications in each classroom. In space 2 building 1, the classroom for two-year-old children one medical action form needed to be updated in full by the doctor. The form on file was outdated and needed to be completed by the doctor. I observed in space 1 in building 2 (infant and one year old room) the bottles in the refrigerator did not have the date marked on two bottles. I also observed that 3 bottles in the refrigerator were not labeled with the student’s name. I observed the outdoor play environment. I observed the equipment and materials to be in good repair. I observed the fence to be of adequate height and in good repair in all areas. I observed that the outside toys need to be cleaned, and the outside shade area need to be repaired. The wood is chipping and needs to be replaced in some areas. I also observed that the wood needs to be painted. I observed monthly outdoor inspections documented for the past twelve months. I observed the last outdoor inspection was dated January 03, 2025. I observed your monthly fire drill log documented for the past twelve (12) months. I observed your last fire drill was January 08, 2025. I observed your quarterly shelter-in-place and lock-down drill log. I observed you last dill was a Lockdown drill and was dated January 03, 2024. I observed your Emergency Preparedness Response (EPR) Plan was last updated. I observed menus posted and current. I observed today’s lunch consisted of Ham and cheese sandwiches , carrots, oranges, and milk. I observed your Incident Log to be current and in compliance. I reviewed your Staff and Training worksheet, and reviewed with you violations that were cited. The visit summary packet was discussed at the end of you visit. The following violations were observed and cited during today’s visit: Violation Number Comment Rule 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. One child had bottles with no date on bottle and another child did not have names on bottles in the infant room. 15A NCAC 18A .2804(d) 721 All equipment and furnishings were not in good repair. Playground toys need to be cleaned and the outside shed area need to be painted and wood needs to be replaced. G.S. 110-91(6); .0601(b) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Employee with the hire date 8/30/24 has not completed First Aid training from an approved training organization was not in the staff file. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Employee with the hire date 08/30/24 has not completed CPR course from an approved training organization was not in the staff file. .1102(d) 1320 Children's records that include an application for enrollment, medical and immunization records, and permission to seek emergency medical care was not on file for each child. Children with enrollment dates 3/28/23, 7/2/24, 8/26/24,6/4/24,and 11/4/24 do not have medical exam on file. GS 110-91(1);.0302(d)(2); .0304(g) 1323 Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission: Children with enrollment dates 7/29/24,6/4/24 and 7/5/24 do not have immunization record was not on file before or within 30 days after admission 10A NCAC 09 .0302(d)(2) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Employee with the hire dates 8/30/24 did not have Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. .1102(g) TA: 1. Make sure staff checks all medication forms when parents complete them for children. Make sure all blanks are completed with information needed to administer medication. Make sure medical action plans are updated and put with the medication 2. Per child care rule 10A NCAC 09 .0601(a), safe indoor and outdoor environment shall be provided for the children in care including providing equipment and furnishings that are in good repair, sturdy, stable, and free of hazards. To maintain this child care requirement in your outdoor play areas, I suggested you place work orders for repairs and maintenance as soon as you notice needs and include vegetation removal along your fence lines as part of your routine work order when requesting mulch surfacing maintenance. 3. A Children’s Medical Report with section A completed by the parent and section B completed by the health care professional should be on file for each child within the first 30 days of the child’s attendance. To maintain compliance with this child care requirement, I suggested you review this document when received from the parent during the enrollment process prior to the child’s first day of attendance. 4. Per child care rule 10A NCAC 09 .0601(a), safe indoor and outdoor environment shall be provided for the children in care including providing equipment and furnishings that are in good repair, sturdy, stable, and free of hazards. To maintain this child care requirement in your outdoor play areas, I suggested you place work orders for repairs and maintenance as soon as you notice needs and include vegetation removal along your fence lines as part of your routine work order when requesting mulch surfacing maintenance. Consultation: 1. Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest information for child care settings and child care updates including the most up to date documents and forms. 2. Visit NC Child Care Health and Safety Resource Center at http://healthychildcare.unc.edu to find the following resources: technical assistance, coaching support, resources, handwashing and diapering posters, monthly newsletters, and a list of approved in-service trainings including, but not limited to, ITS-SIDS training and Emergency Preparedness and Response in Child Care training. 3. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. 4. Throughout the next few months, I recommend you consider completing the following tasks and activities that will help prepare you for your reassessment year, • Have all staff update WORKS accounts to reflect all currently completed coursework (DCDEE-WORKS) • Determine whether you wish to have Environment Rating Scale (ERS) Assessments [ITERS-R, ECERS-R, and/or SACERS-U] conducted • Request technical assistance with your child care consultant and local partners • Participate in local CCR&R and NCPC quality related training/workshops (CCRR Information) • Reach out to your local Community College to discuss educational opportunities • Review NCRLAP website ERS resources (www.NCRLAP.org). To help review ERS requirements and think carefully about the current characteristics and practices in your program and classrooms, check out the Thinking More worksheets. A worksheet is available for each subscale of each rating scale. • Consider requesting an ERS assessment (free of charge) during the preparation year. Remember the scores can be used in a variety of ways ERS assessments can be requested during the preparation year and scores can be used as guidance to enhance program quality If desired, assessment scores can be used during the preparation year if the operator wants to move forward with a rated license reassessment Assessment scores can be saved to use during the reassessment year Facilities can request another ERS assessment (free of charge) in your reassessment year for any ERS assessment scoring less than a 5.0 All violations cited must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. Your letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Address your plan to ensure that you will not have that violation again. 6. Your signature I advise you to be prepared to provide supporting documentation in the form of photos, documents, certificates, etc. should I request them in order to clarify or verify compliance. Your letter may be mailed to me at: Toni Washington Post Office Box 5347 Mooresville, NC 28117 For your convenience, your letter may be sent by email to: toni.washington@dhhs.nc.gov I must receive your compliance letter no later than February 4, 2025. Please Note: If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. If you cannot meet the requirements by this date, you shall contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Compliance History: You are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Please continue to visit DCDEE’s website to get the latest information for child care settings and child care updates at https://ncchildcare.ncdhhs.gov/. Thank you for having your Staff & Training Worksheet complete and available for review prior to today’s visit. The most up to date Staff & Training Worksheet form is available on the DCDEE website under the Provider tab and “Provider Documents and Forms”. Thank you for your time today. We appreciate all you are doing to serve the children and families of NC. If you have any questions, feel free to contact me by phone at (704) 437-2549 or by email at toni.washington@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0601 · Violation

Name of Operation: MS. JENNY'S ROCKING HORSE RANCH,LLC Facility ID: 49000319 Consultant: TONI WASHINGTON Operation Type: Center Case Number: Visit Date: 1/21/2025 Number Present: 45 Completed Date: 1/21/2025 Age: From 0 To 5 Total Minutes: 315 Time In: 09:15 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. You, Jenny Turner, Director assisted me with today’s visit. Your last annual compliance visit was conducted on February 07, 2024. Your program currently operates with a three-star license, issued on November 5, 2019. Your program’s compliance history was 82% as of January 21, 2025, and was reviewed with you today. I reviewed with you today the facility information found in our system. You stated there have been no changes to your phone number, email address, mailing address, or corporate contact for the facility. I reviewed the facility’s permit with you today. I reviewed with you today the restrictions on your license, capacity, and age range on your permit and observed these being maintained. I observed your sanitation inspection was dated December 06, 2024, with a superior classification and 27 demerits. I observed your last fire inspection was dated January 16, 2025. I visited each license indoor space and each outdoor space with you today. I observed children adequately supervised during today’s visit. I observed staff-child ratio maintained during today’s visit. I observed adequate approved enhanced space use maintained during today’s visit. I observed children engaged in free play activities indoor and outdoor. I observed toys, materials, and equipment to be child-sized, developmentally appropriate, and in fair repair. I observed materials accessible to the children and of minimum quantity. I reviewed children’s records today and observed violations regarding children’s records. I reviewed staff records today and discussed with you the concerns. I observed and monitored medications in each classroom. In space 2 building 1, the classroom for two-year-old children one medical action form needed to be updated in full by the doctor. The form on file was outdated and needed to be completed by the doctor. I observed in space 1 in building 2 (infant and one year old room) the bottles in the refrigerator did not have the date marked on two bottles. I also observed that 3 bottles in the refrigerator were not labeled with the student’s name. I observed the outdoor play environment. I observed the equipment and materials to be in good repair. I observed the fence to be of adequate height and in good repair in all areas. I observed that the outside toys need to be cleaned, and the outside shade area need to be repaired. The wood is chipping and needs to be replaced in some areas. I also observed that the wood needs to be painted. I observed monthly outdoor inspections documented for the past twelve months. I observed the last outdoor inspection was dated January 03, 2025. I observed your monthly fire drill log documented for the past twelve (12) months. I observed your last fire drill was January 08, 2025. I observed your quarterly shelter-in-place and lock-down drill log. I observed you last dill was a Lockdown drill and was dated January 03, 2024. I observed your Emergency Preparedness Response (EPR) Plan was last updated. I observed menus posted and current. I observed today’s lunch consisted of Ham and cheese sandwiches , carrots, oranges, and milk. I observed your Incident Log to be current and in compliance. I reviewed your Staff and Training worksheet, and reviewed with you violations that were cited. The visit summary packet was discussed at the end of you visit. The following violations were observed and cited during today’s visit: Violation Number Comment Rule 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. One child had bottles with no date on bottle and another child did not have names on bottles in the infant room. 15A NCAC 18A .2804(d) 721 All equipment and furnishings were not in good repair. Playground toys need to be cleaned and the outside shed area need to be painted and wood needs to be replaced. G.S. 110-91(6); .0601(b) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Employee with the hire date 8/30/24 has not completed First Aid training from an approved training organization was not in the staff file. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Employee with the hire date 08/30/24 has not completed CPR course from an approved training organization was not in the staff file. .1102(d) 1320 Children's records that include an application for enrollment, medical and immunization records, and permission to seek emergency medical care was not on file for each child. Children with enrollment dates 3/28/23, 7/2/24, 8/26/24,6/4/24,and 11/4/24 do not have medical exam on file. GS 110-91(1);.0302(d)(2); .0304(g) 1323 Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission: Children with enrollment dates 7/29/24,6/4/24 and 7/5/24 do not have immunization record was not on file before or within 30 days after admission 10A NCAC 09 .0302(d)(2) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Employee with the hire dates 8/30/24 did not have Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. .1102(g) TA: 1. Make sure staff checks all medication forms when parents complete them for children. Make sure all blanks are completed with information needed to administer medication. Make sure medical action plans are updated and put with the medication 2. Per child care rule 10A NCAC 09 .0601(a), safe indoor and outdoor environment shall be provided for the children in care including providing equipment and furnishings that are in good repair, sturdy, stable, and free of hazards. To maintain this child care requirement in your outdoor play areas, I suggested you place work orders for repairs and maintenance as soon as you notice needs and include vegetation removal along your fence lines as part of your routine work order when requesting mulch surfacing maintenance. 3. A Children’s Medical Report with section A completed by the parent and section B completed by the health care professional should be on file for each child within the first 30 days of the child’s attendance. To maintain compliance with this child care requirement, I suggested you review this document when received from the parent during the enrollment process prior to the child’s first day of attendance. 4. Per child care rule 10A NCAC 09 .0601(a), safe indoor and outdoor environment shall be provided for the children in care including providing equipment and furnishings that are in good repair, sturdy, stable, and free of hazards. To maintain this child care requirement in your outdoor play areas, I suggested you place work orders for repairs and maintenance as soon as you notice needs and include vegetation removal along your fence lines as part of your routine work order when requesting mulch surfacing maintenance. Consultation: 1. Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest information for child care settings and child care updates including the most up to date documents and forms. 2. Visit NC Child Care Health and Safety Resource Center at http://healthychildcare.unc.edu to find the following resources: technical assistance, coaching support, resources, handwashing and diapering posters, monthly newsletters, and a list of approved in-service trainings including, but not limited to, ITS-SIDS training and Emergency Preparedness and Response in Child Care training. 3. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. 4. Throughout the next few months, I recommend you consider completing the following tasks and activities that will help prepare you for your reassessment year, • Have all staff update WORKS accounts to reflect all currently completed coursework (DCDEE-WORKS) • Determine whether you wish to have Environment Rating Scale (ERS) Assessments [ITERS-R, ECERS-R, and/or SACERS-U] conducted • Request technical assistance with your child care consultant and local partners • Participate in local CCR&R and NCPC quality related training/workshops (CCRR Information) • Reach out to your local Community College to discuss educational opportunities • Review NCRLAP website ERS resources (www.NCRLAP.org). To help review ERS requirements and think carefully about the current characteristics and practices in your program and classrooms, check out the Thinking More worksheets. A worksheet is available for each subscale of each rating scale. • Consider requesting an ERS assessment (free of charge) during the preparation year. Remember the scores can be used in a variety of ways ERS assessments can be requested during the preparation year and scores can be used as guidance to enhance program quality If desired, assessment scores can be used during the preparation year if the operator wants to move forward with a rated license reassessment Assessment scores can be saved to use during the reassessment year Facilities can request another ERS assessment (free of charge) in your reassessment year for any ERS assessment scoring less than a 5.0 All violations cited must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. Your letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Address your plan to ensure that you will not have that violation again. 6. Your signature I advise you to be prepared to provide supporting documentation in the form of photos, documents, certificates, etc. should I request them in order to clarify or verify compliance. Your letter may be mailed to me at: Toni Washington Post Office Box 5347 Mooresville, NC 28117 For your convenience, your letter may be sent by email to: toni.washington@dhhs.nc.gov I must receive your compliance letter no later than February 4, 2025. Please Note: If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. If you cannot meet the requirements by this date, you shall contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Compliance History: You are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Please continue to visit DCDEE’s website to get the latest information for child care settings and child care updates at https://ncchildcare.ncdhhs.gov/. Thank you for having your Staff & Training Worksheet complete and available for review prior to today’s visit. The most up to date Staff & Training Worksheet form is available on the DCDEE website under the Provider tab and “Provider Documents and Forms”. Thank you for your time today. We appreciate all you are doing to serve the children and families of NC. If you have any questions, feel free to contact me by phone at (704) 437-2549 or by email at toni.washington@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: MS. JENNY'S ROCKING HORSE RANCH,LLC Facility ID: 49000319 Consultant: TONI WASHINGTON Operation Type: Center Case Number: Visit Date: 1/21/2025 Number Present: 45 Completed Date: 1/21/2025 Age: From 0 To 5 Total Minutes: 315 Time In: 09:15 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. You, Jenny Turner, Director assisted me with today’s visit. Your last annual compliance visit was conducted on February 07, 2024. Your program currently operates with a three-star license, issued on November 5, 2019. Your program’s compliance history was 82% as of January 21, 2025, and was reviewed with you today. I reviewed with you today the facility information found in our system. You stated there have been no changes to your phone number, email address, mailing address, or corporate contact for the facility. I reviewed the facility’s permit with you today. I reviewed with you today the restrictions on your license, capacity, and age range on your permit and observed these being maintained. I observed your sanitation inspection was dated December 06, 2024, with a superior classification and 27 demerits. I observed your last fire inspection was dated January 16, 2025. I visited each license indoor space and each outdoor space with you today. I observed children adequately supervised during today’s visit. I observed staff-child ratio maintained during today’s visit. I observed adequate approved enhanced space use maintained during today’s visit. I observed children engaged in free play activities indoor and outdoor. I observed toys, materials, and equipment to be child-sized, developmentally appropriate, and in fair repair. I observed materials accessible to the children and of minimum quantity. I reviewed children’s records today and observed violations regarding children’s records. I reviewed staff records today and discussed with you the concerns. I observed and monitored medications in each classroom. In space 2 building 1, the classroom for two-year-old children one medical action form needed to be updated in full by the doctor. The form on file was outdated and needed to be completed by the doctor. I observed in space 1 in building 2 (infant and one year old room) the bottles in the refrigerator did not have the date marked on two bottles. I also observed that 3 bottles in the refrigerator were not labeled with the student’s name. I observed the outdoor play environment. I observed the equipment and materials to be in good repair. I observed the fence to be of adequate height and in good repair in all areas. I observed that the outside toys need to be cleaned, and the outside shade area need to be repaired. The wood is chipping and needs to be replaced in some areas. I also observed that the wood needs to be painted. I observed monthly outdoor inspections documented for the past twelve months. I observed the last outdoor inspection was dated January 03, 2025. I observed your monthly fire drill log documented for the past twelve (12) months. I observed your last fire drill was January 08, 2025. I observed your quarterly shelter-in-place and lock-down drill log. I observed you last dill was a Lockdown drill and was dated January 03, 2024. I observed your Emergency Preparedness Response (EPR) Plan was last updated. I observed menus posted and current. I observed today’s lunch consisted of Ham and cheese sandwiches , carrots, oranges, and milk. I observed your Incident Log to be current and in compliance. I reviewed your Staff and Training worksheet, and reviewed with you violations that were cited. The visit summary packet was discussed at the end of you visit. The following violations were observed and cited during today’s visit: Violation Number Comment Rule 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. One child had bottles with no date on bottle and another child did not have names on bottles in the infant room. 15A NCAC 18A .2804(d) 721 All equipment and furnishings were not in good repair. Playground toys need to be cleaned and the outside shed area need to be painted and wood needs to be replaced. G.S. 110-91(6); .0601(b) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Employee with the hire date 8/30/24 has not completed First Aid training from an approved training organization was not in the staff file. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Employee with the hire date 08/30/24 has not completed CPR course from an approved training organization was not in the staff file. .1102(d) 1320 Children's records that include an application for enrollment, medical and immunization records, and permission to seek emergency medical care was not on file for each child. Children with enrollment dates 3/28/23, 7/2/24, 8/26/24,6/4/24,and 11/4/24 do not have medical exam on file. GS 110-91(1);.0302(d)(2); .0304(g) 1323 Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission: Children with enrollment dates 7/29/24,6/4/24 and 7/5/24 do not have immunization record was not on file before or within 30 days after admission 10A NCAC 09 .0302(d)(2) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Employee with the hire dates 8/30/24 did not have Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. .1102(g) TA: 1. Make sure staff checks all medication forms when parents complete them for children. Make sure all blanks are completed with information needed to administer medication. Make sure medical action plans are updated and put with the medication 2. Per child care rule 10A NCAC 09 .0601(a), safe indoor and outdoor environment shall be provided for the children in care including providing equipment and furnishings that are in good repair, sturdy, stable, and free of hazards. To maintain this child care requirement in your outdoor play areas, I suggested you place work orders for repairs and maintenance as soon as you notice needs and include vegetation removal along your fence lines as part of your routine work order when requesting mulch surfacing maintenance. 3. A Children’s Medical Report with section A completed by the parent and section B completed by the health care professional should be on file for each child within the first 30 days of the child’s attendance. To maintain compliance with this child care requirement, I suggested you review this document when received from the parent during the enrollment process prior to the child’s first day of attendance. 4. Per child care rule 10A NCAC 09 .0601(a), safe indoor and outdoor environment shall be provided for the children in care including providing equipment and furnishings that are in good repair, sturdy, stable, and free of hazards. To maintain this child care requirement in your outdoor play areas, I suggested you place work orders for repairs and maintenance as soon as you notice needs and include vegetation removal along your fence lines as part of your routine work order when requesting mulch surfacing maintenance. Consultation: 1. Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest information for child care settings and child care updates including the most up to date documents and forms. 2. Visit NC Child Care Health and Safety Resource Center at http://healthychildcare.unc.edu to find the following resources: technical assistance, coaching support, resources, handwashing and diapering posters, monthly newsletters, and a list of approved in-service trainings including, but not limited to, ITS-SIDS training and Emergency Preparedness and Response in Child Care training. 3. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. 4. Throughout the next few months, I recommend you consider completing the following tasks and activities that will help prepare you for your reassessment year, • Have all staff update WORKS accounts to reflect all currently completed coursework (DCDEE-WORKS) • Determine whether you wish to have Environment Rating Scale (ERS) Assessments [ITERS-R, ECERS-R, and/or SACERS-U] conducted • Request technical assistance with your child care consultant and local partners • Participate in local CCR&R and NCPC quality related training/workshops (CCRR Information) • Reach out to your local Community College to discuss educational opportunities • Review NCRLAP website ERS resources (www.NCRLAP.org). To help review ERS requirements and think carefully about the current characteristics and practices in your program and classrooms, check out the Thinking More worksheets. A worksheet is available for each subscale of each rating scale. • Consider requesting an ERS assessment (free of charge) during the preparation year. Remember the scores can be used in a variety of ways ERS assessments can be requested during the preparation year and scores can be used as guidance to enhance program quality If desired, assessment scores can be used during the preparation year if the operator wants to move forward with a rated license reassessment Assessment scores can be saved to use during the reassessment year Facilities can request another ERS assessment (free of charge) in your reassessment year for any ERS assessment scoring less than a 5.0 All violations cited must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. Your letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Address your plan to ensure that you will not have that violation again. 6. Your signature I advise you to be prepared to provide supporting documentation in the form of photos, documents, certificates, etc. should I request them in order to clarify or verify compliance. Your letter may be mailed to me at: Toni Washington Post Office Box 5347 Mooresville, NC 28117 For your convenience, your letter may be sent by email to: toni.washington@dhhs.nc.gov I must receive your compliance letter no later than February 4, 2025. Please Note: If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. If you cannot meet the requirements by this date, you shall contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Compliance History: You are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Please continue to visit DCDEE’s website to get the latest information for child care settings and child care updates at https://ncchildcare.ncdhhs.gov/. Thank you for having your Staff & Training Worksheet complete and available for review prior to today’s visit. The most up to date Staff & Training Worksheet form is available on the DCDEE website under the Provider tab and “Provider Documents and Forms”. Thank you for your time today. We appreciate all you are doing to serve the children and families of NC. If you have any questions, feel free to contact me by phone at (704) 437-2549 or by email at toni.washington@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: MS. JENNY'S ROCKING HORSE RANCH,LLC Facility ID: 49000319 Consultant: TONI WASHINGTON Operation Type: Center Case Number: Visit Date: 1/21/2025 Number Present: 45 Completed Date: 1/21/2025 Age: From 0 To 5 Total Minutes: 315 Time In: 09:15 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. You, Jenny Turner, Director assisted me with today’s visit. Your last annual compliance visit was conducted on February 07, 2024. Your program currently operates with a three-star license, issued on November 5, 2019. Your program’s compliance history was 82% as of January 21, 2025, and was reviewed with you today. I reviewed with you today the facility information found in our system. You stated there have been no changes to your phone number, email address, mailing address, or corporate contact for the facility. I reviewed the facility’s permit with you today. I reviewed with you today the restrictions on your license, capacity, and age range on your permit and observed these being maintained. I observed your sanitation inspection was dated December 06, 2024, with a superior classification and 27 demerits. I observed your last fire inspection was dated January 16, 2025. I visited each license indoor space and each outdoor space with you today. I observed children adequately supervised during today’s visit. I observed staff-child ratio maintained during today’s visit. I observed adequate approved enhanced space use maintained during today’s visit. I observed children engaged in free play activities indoor and outdoor. I observed toys, materials, and equipment to be child-sized, developmentally appropriate, and in fair repair. I observed materials accessible to the children and of minimum quantity. I reviewed children’s records today and observed violations regarding children’s records. I reviewed staff records today and discussed with you the concerns. I observed and monitored medications in each classroom. In space 2 building 1, the classroom for two-year-old children one medical action form needed to be updated in full by the doctor. The form on file was outdated and needed to be completed by the doctor. I observed in space 1 in building 2 (infant and one year old room) the bottles in the refrigerator did not have the date marked on two bottles. I also observed that 3 bottles in the refrigerator were not labeled with the student’s name. I observed the outdoor play environment. I observed the equipment and materials to be in good repair. I observed the fence to be of adequate height and in good repair in all areas. I observed that the outside toys need to be cleaned, and the outside shade area need to be repaired. The wood is chipping and needs to be replaced in some areas. I also observed that the wood needs to be painted. I observed monthly outdoor inspections documented for the past twelve months. I observed the last outdoor inspection was dated January 03, 2025. I observed your monthly fire drill log documented for the past twelve (12) months. I observed your last fire drill was January 08, 2025. I observed your quarterly shelter-in-place and lock-down drill log. I observed you last dill was a Lockdown drill and was dated January 03, 2024. I observed your Emergency Preparedness Response (EPR) Plan was last updated. I observed menus posted and current. I observed today’s lunch consisted of Ham and cheese sandwiches , carrots, oranges, and milk. I observed your Incident Log to be current and in compliance. I reviewed your Staff and Training worksheet, and reviewed with you violations that were cited. The visit summary packet was discussed at the end of you visit. The following violations were observed and cited during today’s visit: Violation Number Comment Rule 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. One child had bottles with no date on bottle and another child did not have names on bottles in the infant room. 15A NCAC 18A .2804(d) 721 All equipment and furnishings were not in good repair. Playground toys need to be cleaned and the outside shed area need to be painted and wood needs to be replaced. G.S. 110-91(6); .0601(b) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Employee with the hire date 8/30/24 has not completed First Aid training from an approved training organization was not in the staff file. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Employee with the hire date 08/30/24 has not completed CPR course from an approved training organization was not in the staff file. .1102(d) 1320 Children's records that include an application for enrollment, medical and immunization records, and permission to seek emergency medical care was not on file for each child. Children with enrollment dates 3/28/23, 7/2/24, 8/26/24,6/4/24,and 11/4/24 do not have medical exam on file. GS 110-91(1);.0302(d)(2); .0304(g) 1323 Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission: Children with enrollment dates 7/29/24,6/4/24 and 7/5/24 do not have immunization record was not on file before or within 30 days after admission 10A NCAC 09 .0302(d)(2) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Employee with the hire dates 8/30/24 did not have Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. .1102(g) TA: 1. Make sure staff checks all medication forms when parents complete them for children. Make sure all blanks are completed with information needed to administer medication. Make sure medical action plans are updated and put with the medication 2. Per child care rule 10A NCAC 09 .0601(a), safe indoor and outdoor environment shall be provided for the children in care including providing equipment and furnishings that are in good repair, sturdy, stable, and free of hazards. To maintain this child care requirement in your outdoor play areas, I suggested you place work orders for repairs and maintenance as soon as you notice needs and include vegetation removal along your fence lines as part of your routine work order when requesting mulch surfacing maintenance. 3. A Children’s Medical Report with section A completed by the parent and section B completed by the health care professional should be on file for each child within the first 30 days of the child’s attendance. To maintain compliance with this child care requirement, I suggested you review this document when received from the parent during the enrollment process prior to the child’s first day of attendance. 4. Per child care rule 10A NCAC 09 .0601(a), safe indoor and outdoor environment shall be provided for the children in care including providing equipment and furnishings that are in good repair, sturdy, stable, and free of hazards. To maintain this child care requirement in your outdoor play areas, I suggested you place work orders for repairs and maintenance as soon as you notice needs and include vegetation removal along your fence lines as part of your routine work order when requesting mulch surfacing maintenance. Consultation: 1. Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest information for child care settings and child care updates including the most up to date documents and forms. 2. Visit NC Child Care Health and Safety Resource Center at http://healthychildcare.unc.edu to find the following resources: technical assistance, coaching support, resources, handwashing and diapering posters, monthly newsletters, and a list of approved in-service trainings including, but not limited to, ITS-SIDS training and Emergency Preparedness and Response in Child Care training. 3. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. 4. Throughout the next few months, I recommend you consider completing the following tasks and activities that will help prepare you for your reassessment year, • Have all staff update WORKS accounts to reflect all currently completed coursework (DCDEE-WORKS) • Determine whether you wish to have Environment Rating Scale (ERS) Assessments [ITERS-R, ECERS-R, and/or SACERS-U] conducted • Request technical assistance with your child care consultant and local partners • Participate in local CCR&R and NCPC quality related training/workshops (CCRR Information) • Reach out to your local Community College to discuss educational opportunities • Review NCRLAP website ERS resources (www.NCRLAP.org). To help review ERS requirements and think carefully about the current characteristics and practices in your program and classrooms, check out the Thinking More worksheets. A worksheet is available for each subscale of each rating scale. • Consider requesting an ERS assessment (free of charge) during the preparation year. Remember the scores can be used in a variety of ways ERS assessments can be requested during the preparation year and scores can be used as guidance to enhance program quality If desired, assessment scores can be used during the preparation year if the operator wants to move forward with a rated license reassessment Assessment scores can be saved to use during the reassessment year Facilities can request another ERS assessment (free of charge) in your reassessment year for any ERS assessment scoring less than a 5.0 All violations cited must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. Your letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Address your plan to ensure that you will not have that violation again. 6. Your signature I advise you to be prepared to provide supporting documentation in the form of photos, documents, certificates, etc. should I request them in order to clarify or verify compliance. Your letter may be mailed to me at: Toni Washington Post Office Box 5347 Mooresville, NC 28117 For your convenience, your letter may be sent by email to: toni.washington@dhhs.nc.gov I must receive your compliance letter no later than February 4, 2025. Please Note: If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. If you cannot meet the requirements by this date, you shall contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Compliance History: You are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Please continue to visit DCDEE’s website to get the latest information for child care settings and child care updates at https://ncchildcare.ncdhhs.gov/. Thank you for having your Staff & Training Worksheet complete and available for review prior to today’s visit. The most up to date Staff & Training Worksheet form is available on the DCDEE website under the Provider tab and “Provider Documents and Forms”. Thank you for your time today. We appreciate all you are doing to serve the children and families of NC. If you have any questions, feel free to contact me by phone at (704) 437-2549 or by email at toni.washington@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: MS. JENNY'S ROCKING HORSE RANCH,LLC Facility ID: 49000319 Consultant: TONI WASHINGTON Operation Type: Center Case Number: Visit Date: 1/21/2025 Number Present: 45 Completed Date: 1/21/2025 Age: From 0 To 5 Total Minutes: 315 Time In: 09:15 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. You, Jenny Turner, Director assisted me with today’s visit. Your last annual compliance visit was conducted on February 07, 2024. Your program currently operates with a three-star license, issued on November 5, 2019. Your program’s compliance history was 82% as of January 21, 2025, and was reviewed with you today. I reviewed with you today the facility information found in our system. You stated there have been no changes to your phone number, email address, mailing address, or corporate contact for the facility. I reviewed the facility’s permit with you today. I reviewed with you today the restrictions on your license, capacity, and age range on your permit and observed these being maintained. I observed your sanitation inspection was dated December 06, 2024, with a superior classification and 27 demerits. I observed your last fire inspection was dated January 16, 2025. I visited each license indoor space and each outdoor space with you today. I observed children adequately supervised during today’s visit. I observed staff-child ratio maintained during today’s visit. I observed adequate approved enhanced space use maintained during today’s visit. I observed children engaged in free play activities indoor and outdoor. I observed toys, materials, and equipment to be child-sized, developmentally appropriate, and in fair repair. I observed materials accessible to the children and of minimum quantity. I reviewed children’s records today and observed violations regarding children’s records. I reviewed staff records today and discussed with you the concerns. I observed and monitored medications in each classroom. In space 2 building 1, the classroom for two-year-old children one medical action form needed to be updated in full by the doctor. The form on file was outdated and needed to be completed by the doctor. I observed in space 1 in building 2 (infant and one year old room) the bottles in the refrigerator did not have the date marked on two bottles. I also observed that 3 bottles in the refrigerator were not labeled with the student’s name. I observed the outdoor play environment. I observed the equipment and materials to be in good repair. I observed the fence to be of adequate height and in good repair in all areas. I observed that the outside toys need to be cleaned, and the outside shade area need to be repaired. The wood is chipping and needs to be replaced in some areas. I also observed that the wood needs to be painted. I observed monthly outdoor inspections documented for the past twelve months. I observed the last outdoor inspection was dated January 03, 2025. I observed your monthly fire drill log documented for the past twelve (12) months. I observed your last fire drill was January 08, 2025. I observed your quarterly shelter-in-place and lock-down drill log. I observed you last dill was a Lockdown drill and was dated January 03, 2024. I observed your Emergency Preparedness Response (EPR) Plan was last updated. I observed menus posted and current. I observed today’s lunch consisted of Ham and cheese sandwiches , carrots, oranges, and milk. I observed your Incident Log to be current and in compliance. I reviewed your Staff and Training worksheet, and reviewed with you violations that were cited. The visit summary packet was discussed at the end of you visit. The following violations were observed and cited during today’s visit: Violation Number Comment Rule 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. One child had bottles with no date on bottle and another child did not have names on bottles in the infant room. 15A NCAC 18A .2804(d) 721 All equipment and furnishings were not in good repair. Playground toys need to be cleaned and the outside shed area need to be painted and wood needs to be replaced. G.S. 110-91(6); .0601(b) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Employee with the hire date 8/30/24 has not completed First Aid training from an approved training organization was not in the staff file. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Employee with the hire date 08/30/24 has not completed CPR course from an approved training organization was not in the staff file. .1102(d) 1320 Children's records that include an application for enrollment, medical and immunization records, and permission to seek emergency medical care was not on file for each child. Children with enrollment dates 3/28/23, 7/2/24, 8/26/24,6/4/24,and 11/4/24 do not have medical exam on file. GS 110-91(1);.0302(d)(2); .0304(g) 1323 Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission: Children with enrollment dates 7/29/24,6/4/24 and 7/5/24 do not have immunization record was not on file before or within 30 days after admission 10A NCAC 09 .0302(d)(2) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Employee with the hire dates 8/30/24 did not have Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. .1102(g) TA: 1. Make sure staff checks all medication forms when parents complete them for children. Make sure all blanks are completed with information needed to administer medication. Make sure medical action plans are updated and put with the medication 2. Per child care rule 10A NCAC 09 .0601(a), safe indoor and outdoor environment shall be provided for the children in care including providing equipment and furnishings that are in good repair, sturdy, stable, and free of hazards. To maintain this child care requirement in your outdoor play areas, I suggested you place work orders for repairs and maintenance as soon as you notice needs and include vegetation removal along your fence lines as part of your routine work order when requesting mulch surfacing maintenance. 3. A Children’s Medical Report with section A completed by the parent and section B completed by the health care professional should be on file for each child within the first 30 days of the child’s attendance. To maintain compliance with this child care requirement, I suggested you review this document when received from the parent during the enrollment process prior to the child’s first day of attendance. 4. Per child care rule 10A NCAC 09 .0601(a), safe indoor and outdoor environment shall be provided for the children in care including providing equipment and furnishings that are in good repair, sturdy, stable, and free of hazards. To maintain this child care requirement in your outdoor play areas, I suggested you place work orders for repairs and maintenance as soon as you notice needs and include vegetation removal along your fence lines as part of your routine work order when requesting mulch surfacing maintenance. Consultation: 1. Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest information for child care settings and child care updates including the most up to date documents and forms. 2. Visit NC Child Care Health and Safety Resource Center at http://healthychildcare.unc.edu to find the following resources: technical assistance, coaching support, resources, handwashing and diapering posters, monthly newsletters, and a list of approved in-service trainings including, but not limited to, ITS-SIDS training and Emergency Preparedness and Response in Child Care training. 3. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. 4. Throughout the next few months, I recommend you consider completing the following tasks and activities that will help prepare you for your reassessment year, • Have all staff update WORKS accounts to reflect all currently completed coursework (DCDEE-WORKS) • Determine whether you wish to have Environment Rating Scale (ERS) Assessments [ITERS-R, ECERS-R, and/or SACERS-U] conducted • Request technical assistance with your child care consultant and local partners • Participate in local CCR&R and NCPC quality related training/workshops (CCRR Information) • Reach out to your local Community College to discuss educational opportunities • Review NCRLAP website ERS resources (www.NCRLAP.org). To help review ERS requirements and think carefully about the current characteristics and practices in your program and classrooms, check out the Thinking More worksheets. A worksheet is available for each subscale of each rating scale. • Consider requesting an ERS assessment (free of charge) during the preparation year. Remember the scores can be used in a variety of ways ERS assessments can be requested during the preparation year and scores can be used as guidance to enhance program quality If desired, assessment scores can be used during the preparation year if the operator wants to move forward with a rated license reassessment Assessment scores can be saved to use during the reassessment year Facilities can request another ERS assessment (free of charge) in your reassessment year for any ERS assessment scoring less than a 5.0 All violations cited must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. Your letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Address your plan to ensure that you will not have that violation again. 6. Your signature I advise you to be prepared to provide supporting documentation in the form of photos, documents, certificates, etc. should I request them in order to clarify or verify compliance. Your letter may be mailed to me at: Toni Washington Post Office Box 5347 Mooresville, NC 28117 For your convenience, your letter may be sent by email to: toni.washington@dhhs.nc.gov I must receive your compliance letter no later than February 4, 2025. Please Note: If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. If you cannot meet the requirements by this date, you shall contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Compliance History: You are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Please continue to visit DCDEE’s website to get the latest information for child care settings and child care updates at https://ncchildcare.ncdhhs.gov/. Thank you for having your Staff & Training Worksheet complete and available for review prior to today’s visit. The most up to date Staff & Training Worksheet form is available on the DCDEE website under the Provider tab and “Provider Documents and Forms”. Thank you for your time today. We appreciate all you are doing to serve the children and families of NC. If you have any questions, feel free to contact me by phone at (704) 437-2549 or by email at toni.washington@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-102 · Violation

Name of Operation: MS. JENNY'S ROCKING HORSE RANCH,LLC Facility ID: 49000319 Consultant: TONI WASHINGTON Operation Type: Center Case Number: Visit Date: 8/5/2024 Number Present: 45 Completed Date: 8/5/2024 Age: From 0 To 5 Total Minutes: 210 Time In: 09:00 AM Time Out: 12:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. You, Jenny Turner, Center Director, assisted me with the visit. Your program currently operates with a Three-star license. Your last ACV was on February 07, 2024. I observed your Four-Star License, NC Child Care Summary of the Law, current menu, Sanitation placard, Emergency Medical Care Plan, daily schedule, activity plans posted as required. I observed children adequately supervised during today’s visit. I observed enhanced staff-child ratio maintained during today’s visit. I observed adequate approved space used during today’s visit. I observed permit restrictions maintained during today’s visit. I observed a menu posted for week of August 5-9, 20242. Today’s lunch consisted of Fish sticks, green beans, pears, bread, and milk. I observed children in both the indoor and outdoor learning environments and found supervision and staff/child ratios to be in compliance. I observed children throughout the child care facility were participating in small group time, free play in activity areas, transitions, large group time, and personal care routines. I observed no hazardous materials or equipment to be accessible to the children during today’s visit. I observed and monitored all medications. Medication forms and medications were in compliance in all classrooms during my visit. Your sanitation inspection was conducted on March 28, 2024, with a Approved classification and 20 demerits. Your fire Inspection was conducted on January 8, 2024. I observed your monthly Fire Drill Log, a drill was conducted on July 09, 2024. Fire drill log is current and in compliance. I observed your Emergency Drill Log and a Shelter-in-Place drill was conducted on July 09, 2024. Emergency drills are to be conducted every three months. I observed that your last Playground inspection was conducted on July 09, 2024. I observed all staff Criminal Background Qualifying Letters and all staff were checked in the ABCMS system, CPR & First Aid trainings, ITS-SIDS, and Recognizing & Responding to Suspicious of Child Maltreatment training and all were monitored today. The following violations observed and cited during today’s visit: Violation Number Comment Rule 115 A summary of the NC Child Care Law was not posted in a prominent place in the center. Current summary of law was not posted. G.S. 110-102 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Employees with the hire dates 8/4/21 and 4/4/18 did not have a current First Aid certification on file. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Employee's with the hire dates of 8/4/21 and 4/4/18 do not have current CPR training certificates on file. .1102(d) Technical Assistance: 1.CPR and First Aid training need to be kept current by each staff member. Staff members can contact the local Partnership for Children to get a schedule each month for these classes. Classes need to be completed before the expiration date on the card that is on file at the facility. 2.Lesson Plans need to be posted in each classroom the Friday before the next week. This was discussed with the director and it was encouraged to have a staff member in charge to make sur this is done on Friday evening. 3. It is encouraged by consultant to check the DCDEE website to make sure all paperwork that needs to be posted is the most current and up to date form. Summary of Law was on the wall but the current version was not posted. Consultant talked to Director during last visit and director was advised to go on the DCDEE website and print off the most current form. All violations cited must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. Your letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Address your plan to ensure that you will not have that violation again. 6. Your signature I advise you to be prepared to provide supporting documentation in the form of photos, documents, certificates, etc. should I request them in order to clarify or verify compliance. Your letter may be mailed to me at: Toni Washington Post Office Box 5347 Mooresville, NC 28117 For your convenience, your letter may be sent by email to: toni.washington@dhhs.nc.gov I must receive your compliance letter no later than August 19, 2024. Please Note: If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. If you cannot meet the requirements by this date, you shall contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Compliance History: You are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Please continue to visit DCDEE’s website to get the latest information for child care settings and child care updates at https://ncchildcare.ncdhhs.gov/. Thank you for your time today. We appreciate all you are doing to serve the children and families of NC. If you have any questions, feel free to contact me by phone at (704) 437-2549 or by email at toni.washington@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov. or at (704)437-2549.. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0803 · Violation

Name of Operation: MS. JENNY'S ROCKING HORSE RANCH,LLC Facility ID: 49000319 Consultant: TONI WASHINGTON Operation Type: Center Case Number: Visit Date: 2/7/2024 Number Present: 50 Completed Date: 2/7/2024 Age: From 0 To 5 Total Minutes: 255 Time In: 09:30 AM Time Out: 01:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. You, Jenny Turner, Director assisted me with today’s visit. Your last annual compliance visit was conducted on March 02, 2023. Your program currently operates with a three-star license, issued on November 5, 2019. Your program’s compliance history was 85% as of February 06, 2024, and was reviewed with you today. I observed your sanitation inspection was dated December 28, 2023, with a superior classification and 13 demerits. I observed your last fire inspection was dated January 08, 2024. I visited each license indoor space and each outdoor space with you today. I observed children adequately supervised during today’s visit. I observed staff-child ratio maintained during today’s visit. I observed adequate approved enhanced space use maintained during today’s visit. I observed children engaged in free play activities indoor and outdoor. I observed toys, materials, and equipment to be child-sized, developmentally appropriate, and in fair repair. I observed materials accessible to the children and of minimum quantity. I reviewed children’s records today and observed a violation regarding children’s records. I reviewed staff records today and discussed with you the concerns. I observed and monitored medications in each classroom. In space 2 building 2, the classroom for one year old children one medication form needed to be completed in full by the parent. (spaces on the form were left blank that need to be completed: amount and when to apply cream) This was corrected by the teacher. I observed in space 2 in building 2 (infant and one year old room) the bottles in the refrigerator did not have the date marked on each bottle. I also observed that 3 bottles in the refrigerator were not labeled with the student’s name or date. I observed the outdoor play environment. I observed the equipment and materials to be in good repair. I observed the fence to be of adequate height and in fair repair in all areas. I observed that the shed needs to be painted and in some places wood needs to be repaired. Toys need to be cleaned. Building 2 leaves need to be removed or raked in play area. I observed monthly outdoor inspections documented for the past twelve months. I observed the last outdoor inspection was dated January 12, 2024. I observed your monthly fire drill log documented for the past twelve (12) months. I observed your last fire drill was January 12, 2024. I observed your quarterly shelter-in-place and lock-down drill log. I observed you last dill was a Shelter-in-Place drill and was dated January 11, 2024. I observed your Emergency Preparedness Response (EPR) Plan was last updated on March 20, 2023. I observed menus posted and current. I observed today’s lunch consisted of Mac and cheese, peas, peaches, and milk. I observed your Incident Log to be current and in compliance. I reviewed your Staff and Training worksheet, and reviewed with you violations that were cited. The visit summary packet was discussed at the end of you visit. The following violations were observed and cited during today’s visit Violation Number Comment Rule 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. One child had 3 bottles that were not labeled with name or date. 3 other bottles were labeled with name and not the date. 15A NCAC 18A .2804(d) 620 All walls and ceilings including doors and windows were not kept clean and in good repair. Walls in all classroom need to be wiped and cleaned. 15A NCAC 18A .2825(a) 721 All equipment and furnishings were not in good repair. Outside equipment needs to be washed and cleaned. Outside shed needs to be painted. Paint is chipping and wood needs to be repaired. G.S. 110-91(6); .0601(b) 847 Parent's medication authorization did not include required information. One medication form did not have the correct information and blanks spaces on the form. Teacher corrected form. Amount and when needed was not complete. 10A NCAC 09 .0803(4)(6-9) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. One staff members have not completed the required on-going training hours according to their education and experience. .1103(a) 1851 The operator did not notify the parent of each child enrolled in writing of the smoking and tobacco restriction. The files that were monitored today did not have in writing a signed statement that the smoking and tobacco restrictions were discussed or given to parent at enrollment. .0604(j) 1898 Staff did not complete the health and safety training within one year of employment. One staff member did not complete Health and Safety Trainings within one year of employment. The staff has now completed the trainings. .1102(a) Technical Assistance: 1. Make sure staff checks all medication forms when parents complete them for children. Make sure all blanks are completed with information needed to administer medication. 2. Make sure all staff completes on going trainings. Set a schedule with staff when the trainings should be completed and keep the training certificates in their file. 3 Make sure all Fire Inspections, and Sanitation Inspections are sent to consultant within 7 days of inspection. 4. Make sure Health and Safety Trainings are completed by new staff within the first year of hire and every 5 years after the first year. 5. Make sure staff has a regular cleaning routine in the classrooms. Please create a classroom cleaning list and make sure it is done daily. Walls need to be cleaned at least once a week. All violations cited must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. Your letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Address your plan to ensure that you will not have that violation again. 6. Your signature I advise you to be prepared to provide supporting documentation in the form of photos, documents, certificates, etc. should I request them in order to clarify or verify compliance. Your letter may be mailed to me at: Toni Washington Post Office Box 5347 Mooresville, NC 28117 For your convenience, your letter may be sent by email to: toni.washington@dhhs.nc.gov I must receive your compliance letter no later than February 21, 2024. Please Note: If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. If you cannot meet the requirements by this date, you shall contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Compliance History: You are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Please continue to visit DCDEE’s website to get the latest information for child care settings and child care updates at https://ncchildcare.ncdhhs.gov/. Thank you for having your Staff & Training Worksheet complete and available for review prior to today’s visit. The most up to date Staff & Training Worksheet form is available on the DCDEE website under the Provider tab and “Provider Documents and Forms”. Thank you for your time today. We appreciate all you are doing to serve the children and families of NC. If you have any questions, feel free to contact me by phone at (704) 437-2549 or by email at toni.washington@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov. or at (704)594-0153. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: MS. JENNY'S ROCKING HORSE RANCH,LLC Facility ID: 49000319 Consultant: TONI WASHINGTON Operation Type: Center Case Number: Visit Date: 2/7/2024 Number Present: 50 Completed Date: 2/7/2024 Age: From 0 To 5 Total Minutes: 255 Time In: 09:30 AM Time Out: 01:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. You, Jenny Turner, Director assisted me with today’s visit. Your last annual compliance visit was conducted on March 02, 2023. Your program currently operates with a three-star license, issued on November 5, 2019. Your program’s compliance history was 85% as of February 06, 2024, and was reviewed with you today. I observed your sanitation inspection was dated December 28, 2023, with a superior classification and 13 demerits. I observed your last fire inspection was dated January 08, 2024. I visited each license indoor space and each outdoor space with you today. I observed children adequately supervised during today’s visit. I observed staff-child ratio maintained during today’s visit. I observed adequate approved enhanced space use maintained during today’s visit. I observed children engaged in free play activities indoor and outdoor. I observed toys, materials, and equipment to be child-sized, developmentally appropriate, and in fair repair. I observed materials accessible to the children and of minimum quantity. I reviewed children’s records today and observed a violation regarding children’s records. I reviewed staff records today and discussed with you the concerns. I observed and monitored medications in each classroom. In space 2 building 2, the classroom for one year old children one medication form needed to be completed in full by the parent. (spaces on the form were left blank that need to be completed: amount and when to apply cream) This was corrected by the teacher. I observed in space 2 in building 2 (infant and one year old room) the bottles in the refrigerator did not have the date marked on each bottle. I also observed that 3 bottles in the refrigerator were not labeled with the student’s name or date. I observed the outdoor play environment. I observed the equipment and materials to be in good repair. I observed the fence to be of adequate height and in fair repair in all areas. I observed that the shed needs to be painted and in some places wood needs to be repaired. Toys need to be cleaned. Building 2 leaves need to be removed or raked in play area. I observed monthly outdoor inspections documented for the past twelve months. I observed the last outdoor inspection was dated January 12, 2024. I observed your monthly fire drill log documented for the past twelve (12) months. I observed your last fire drill was January 12, 2024. I observed your quarterly shelter-in-place and lock-down drill log. I observed you last dill was a Shelter-in-Place drill and was dated January 11, 2024. I observed your Emergency Preparedness Response (EPR) Plan was last updated on March 20, 2023. I observed menus posted and current. I observed today’s lunch consisted of Mac and cheese, peas, peaches, and milk. I observed your Incident Log to be current and in compliance. I reviewed your Staff and Training worksheet, and reviewed with you violations that were cited. The visit summary packet was discussed at the end of you visit. The following violations were observed and cited during today’s visit Violation Number Comment Rule 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. One child had 3 bottles that were not labeled with name or date. 3 other bottles were labeled with name and not the date. 15A NCAC 18A .2804(d) 620 All walls and ceilings including doors and windows were not kept clean and in good repair. Walls in all classroom need to be wiped and cleaned. 15A NCAC 18A .2825(a) 721 All equipment and furnishings were not in good repair. Outside equipment needs to be washed and cleaned. Outside shed needs to be painted. Paint is chipping and wood needs to be repaired. G.S. 110-91(6); .0601(b) 847 Parent's medication authorization did not include required information. One medication form did not have the correct information and blanks spaces on the form. Teacher corrected form. Amount and when needed was not complete. 10A NCAC 09 .0803(4)(6-9) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. One staff members have not completed the required on-going training hours according to their education and experience. .1103(a) 1851 The operator did not notify the parent of each child enrolled in writing of the smoking and tobacco restriction. The files that were monitored today did not have in writing a signed statement that the smoking and tobacco restrictions were discussed or given to parent at enrollment. .0604(j) 1898 Staff did not complete the health and safety training within one year of employment. One staff member did not complete Health and Safety Trainings within one year of employment. The staff has now completed the trainings. .1102(a) Technical Assistance: 1. Make sure staff checks all medication forms when parents complete them for children. Make sure all blanks are completed with information needed to administer medication. 2. Make sure all staff completes on going trainings. Set a schedule with staff when the trainings should be completed and keep the training certificates in their file. 3 Make sure all Fire Inspections, and Sanitation Inspections are sent to consultant within 7 days of inspection. 4. Make sure Health and Safety Trainings are completed by new staff within the first year of hire and every 5 years after the first year. 5. Make sure staff has a regular cleaning routine in the classrooms. Please create a classroom cleaning list and make sure it is done daily. Walls need to be cleaned at least once a week. All violations cited must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. Your letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Address your plan to ensure that you will not have that violation again. 6. Your signature I advise you to be prepared to provide supporting documentation in the form of photos, documents, certificates, etc. should I request them in order to clarify or verify compliance. Your letter may be mailed to me at: Toni Washington Post Office Box 5347 Mooresville, NC 28117 For your convenience, your letter may be sent by email to: toni.washington@dhhs.nc.gov I must receive your compliance letter no later than February 21, 2024. Please Note: If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. If you cannot meet the requirements by this date, you shall contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Compliance History: You are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Please continue to visit DCDEE’s website to get the latest information for child care settings and child care updates at https://ncchildcare.ncdhhs.gov/. Thank you for having your Staff & Training Worksheet complete and available for review prior to today’s visit. The most up to date Staff & Training Worksheet form is available on the DCDEE website under the Provider tab and “Provider Documents and Forms”. Thank you for your time today. We appreciate all you are doing to serve the children and families of NC. If you have any questions, feel free to contact me by phone at (704) 437-2549 or by email at toni.washington@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov. or at (704)594-0153. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: MS. JENNY'S ROCKING HORSE RANCH,LLC Facility ID: 49000319 Consultant: TONI WASHINGTON Operation Type: Center Case Number: Visit Date: 9/15/2023 Number Present: 43 Completed Date: 9/15/2023 Age: From 0 To 5 Total Minutes: 225 Time In: 09:15 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. You, Jennifer Turner, Center Director, assisted me with the visit. Your program currently operates with a Three-star license. Your last ACV was on March 02, 2023. I observed your Three-Star License, NC Child Care Summary of the Law, current menu, Sanitation placard, Emergency Medical Care Plan, daily schedule, activity plans posted as required. I observed children adequately supervised during today’s visit. I observed enhanced staff-child ratio maintained during today’s visit. I observed adequate approved space used during today’s visit. I observed permit restrictions maintained during today’s visit. I observed a menu posted for week of September 11-15, 2023. Today’s lunch consisted of chicken nuggets, apple sauce, French fries, bread, and milk. I observed children in both the indoor and outdoor learning environments and found supervision and staff/child ratios to be in compliance. I observed children throughout the child care facility were participating in group time, free play in activity areas, transitions, and personal care routines. I observed no hazardous materials or equipment to be accessible to the children during today’s visit. I observed the outdoor play environment. I observed the equipment and materials to be in poor repair. I observed the fence to be of adequate height and in good repair in all areas. I observed that there are not an adequate number of outside toys for students. I observed that materials that were for outside play were in containers with no covers. I observed monthly outdoor inspections documented for the past twelve months. I observed the last outdoor inspection was dated August 16, 2023. I observed and monitored all medications in all classrooms today. Your sanitation inspection was conducted on June 20, 2022, with a Superior classification and 8 demerits. Your last fire inspection was conducted on January 10, 2023. I observed your monthly Fire Drill Log, a drill was conducted on August 16, 2023. Fire drill log is current and in compliance. I observed your Emergency Drill Log and a Shelter-in-Place drill was conducted on July 14, 2023. Emergency drills are to be conducted every three months. I observed all staff criminal background qualifying letters, CPR & First Aid trainings, ITS-SIDS, BSAC, and Recognizing & Responding to Suspicious of Child Maltreatment training and all were in compliance. The visit summary packet was discussed at the end of you visit. The following violation(s) were observed and cited during today’s visit: Violation Number Comment Rule 533 Breast milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. 4 bottles in the infant classroom were not properly labeled with date on bottle. 15A NCAC 18A .2804(d) 620 All walls and ceilings including doors and windows were not kept clean and in good repair. .Walls in the classroom for the one and two year old's need to be cleaned and repaired. Walls need to be painted. 15A NCAC 18A .2825(a) 721 All equipment and furnishings were not in good repair. Equipment used for outdoor play was not in good repair. G.S. 110-91(6); .0601(b) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff member did not have current First Aid in staff file. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff member did not have current CPR in staff file. .1102(d) Technical Assistance: 1. Have staff contact the Iredell Partnership for Children to sign up for the next CPR and First Aid class. 2. Have staff clean wall in the classroom weekly. Have the staff to check walls and make the administrative staff aware when walls are damaged and need repair. 3. Playground toys need to be purchased for the younger children and new containers need to be purchased for storage of materials. 4. Infant teachers need to make sure when parents bring in bottles children names, and date are on the bottle. All violations cited must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. Your letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Address your plan to ensure that you will not have that violation again. 6. Your signature I advise you to be prepared to provide supporting documentation in the form of photos, documents, certificates, etc. should I request them in order to clarify or verify compliance. Your letter may be mailed to me at: Toni Washington Post Office Box 5347 Mooresville, NC 28117 For your convenience, your letter may be sent by email to: toni.washington@dhhs.nc.gov I must receive your compliance letter no later than September 29, 2023. Please Note: If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. If you cannot meet the requirements by this date, you shall contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Compliance History: You are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Please continue to visit DCDEE’s website to get the latest information for child care settings and child care updates at https://ncchildcare.ncdhhs.gov/. Thank you for your time today. We appreciate all you are doing to serve the children and families of NC. If you have any questions, feel free to contact me by phone at (704) 437-2549 or by email at toni.washington@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov. or (704) 594-0153. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times