Learning Jungle Mooresville

G.S. 110-91 · Violation

Name of Operation: LEARNING JUNGLE MOORESVILLE Facility ID: 49000560 Consultant: TONI WASHINGTON Operation Type: Center Case Number: 0426-062L Visit Date: 4/10/2026 Number Present: 57 Completed Date: 4/10/2026 Age: From 0 To 5 Total Minutes: 210 Time In: 11:00 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Self Report Announced/Unannounced: Unannounced The purpose of today’s visit was to follow up on concerns related to the self-reported information submitted to the Division of Child Development and Early Education on April 6, 2026. An email was received from Colleen Shuter, Regional Director of Learning Jungle Mooresville, regarding the self-report submitted on April 9, 2026. The self-report was a concern with the nurturing caring environment of children. You, Learning Jungle Mooresville/ Hannah Florentino/Assistant Director, and Regina Steele/Director assisted me with today’s visit. I observed the teachers’ engagement with children in small group activities. I observed children in large group activities, center activities, personal care routine care, and children eating lunch. I observed a teacher reading a book to children during circle time. You stated that the video footage from Thursday, April 2, 2026, was reviewed in relation to an incident involving a teacher and a child with ongoing behavioral concerns. During the review, it was observed that the child was running around the classroom and not complying with the teacher’s direction to go to the bathroom for a diaper change. The teacher was seen attempting to communicate with the child and, at one point, climbed across a shelf to reach him. Subsequently, the teacher forcefully grabbed the child by the arm, lifted him, and carried him to the bathroom for diaper changing. Based on the observation, the teacher appeared to exhibit signs of frustration after repeatedly attempting to redirect the child. It was reported by one staff member that she has witnessed the teacher in question handle children in a harsh manner at times when redirecting or disciplining them. Additionally, the teacher stated that the child in question frequently runs from staff and exhibits ongoing behavioral challenges in the classroom, including difficulty following directions and interactions with both teachers and other children. Video footage reviewed by the consultant showed that the child was running around the classroom and not complying with the teacher’s direction to go to the bathroom for a diaper change. The teacher was seen attempting to communicate with the child and, at one point, climbed across a shelf to reach him. Subsequently, the teacher forcefully grabbed the child by the arm, lifted him, and carried him to the bathroom for diaper changing. Interviews were conducted with the Administrator and one classroom teacher, and video footage was reviewed. The information obtained corroborated the details included in the Self-Report submitted to DCDEE. Based on the interviews and video evidence, concerns related to the provision of a nurturing and caring environment by the teacher were confirmed, and a violation was cited. Administrative staff reported that teachers are receiving training from the Healthy Behavior Specialist, Natasha Peterson. Documentation was reviewed indicating that staff completed a training titled “Classroom Rules and Behavior Expectations” on April 3, 2026, conducted virtually by DCDEE. It was also reported that the employee involved in the incident has been suspended. Violation Number Comment Rule 902 Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. A two-year-old child in Space 3 was observed being forcefully grabbed by the arm by a teacher, lifted, and carried to the bathroom for diaper changing. G.S. 110-91(10) Technical Assistance: 1. It was recommended that the teacher notify administrative staff when feeling overwhelmed so that they may step out of the classroom briefly to regroup. Additionally, it was recommended that the teacher continue training with Natasha Paterson to further develop appropriate strategies for managing classroom behaviors. Compliance Plan: All violations cited and not corrected today must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. Your compliance letter must include the following: 1.The name of your center 2.The center’s ID number 3.The date you write the letter 4.Address each violation stating how you corrected the violation and are now in compliance. 5.Address your plan to ensure that you will not have that violation again. 6.Your signature 2)Supporting documentation including the following: Please send supporting documentation such as training certificates, CBC letters, acknowledgement statements, and photographs for me to use to verify compliance. Please DO NOT send staff or child medical documents or documentation for verification as this is a violation of HIPPA protocol. If needed I will verify these documents at the next monitoring visit. I must receive your compliance letter no later than April 24, 2026. Please be aware any information submitted by you is legal documentation. If you state in your compliance letter that corrections have been made when they have not, it will be considered falsification of information. If you cannot meet the requirements by this date you shall contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Child care programs are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past eighteen (18) months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Your letter may be mailed to me at: Toni Washington Post Office Box 5347 Mooresville, NC 28117 For your convenience, your compliance letter may be sent by email to: toni.washington@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included in the body of the email: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you today. We appreciate all you and your staff do to serve the children and families in your community. If you have any questions, feel free to contact me by phone at (704) 437-2549 or by email at toni.washington@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: LEARNING JUNGLE MOORESVILLE Facility ID: 49000560 Consultant: TONI WASHINGTON Operation Type: Center Case Number: 0326-198L Visit Date: 3/20/2026 Number Present: 57 Completed Date: 3/20/2026 Age: From 0 To 5 Total Minutes: 165 Time In: 11:00 AM Time Out: 01:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to obtain information regarding alleged violations of child care requirements: •There were concerns that child care requirements of staff/child ratio, unsafe environment, developmentally appropriate activities, and sanitation. You Colleen Shuter, Regional Manager, assisted me with my walkthrough today. You, Colleen Shuter, Regional Manager, were given a chance to reply to the allegations listed above. Staff/child ratio, group size, supervision, use of licensed space, space capacity, license restrictions, and the outdoor environment were monitored. The license and emergency care plan were posted. Fire drills and storage of hazardous products were also monitored. Additionally, I observed the indoor and outdoor space used by the children. I observed the teachers’ engagement with students in large group activities, small groups, and personal care routines. I observed that children playing in activity areas and outside play. Regarding the allegation related to staff/child ratios, it was observed that enhanced ratios were maintained in all classrooms during today’s visit. A review of attendance records, as well as sign-in and sign-out sheets, indicated that ratios were in compliance at all times. Based on observations, attendance records, and sign-in and sign-out documentation, the allegation that staff/child ratios were not being followed is unsubstantiated. Regarding the allegation related to an unsafe environment, it was observed in Space 8 that the cabinet door used for food service was broken off its hinges, the classroom soap dispenser was damaged (the front cover was broken, preventing children from dispensing soap), and the blinds were also broken. During the visit, it was observed that this classroom was not in use by children. The Regional Manager stated that the classroom is currently closed and will remain out of use until all necessary repairs are completed. It was further stated that the classroom had been in operation for two days while in disrepair, as the damage had not been reported by the teacher to administrative staff. According to the Regional Manager, once administration was made aware of the damage, children were immediately relocated to another classroom. Administrative staff reported that children have not occupied this room since March 11, 2026. Based on the allegation of unsafe environment this allegation is substantiated. Regarding the allegation of developmentally appropriate activities, it was observed during today’s visit that children were not taken outside during their scheduled outdoor play time. A review of the classroom schedule indicated that outdoor time for the infant classroom is scheduled from 9:30 a.m. to 10:30 a.m., with no additional outdoor play time planned. During staff interviews, it was discussed that children are expected to have outdoor time daily, including infants, who require regular exposure to the outdoor environment. The teacher stated that children are taken outside at times, but not consistently each day. Based on the consultant’s observations and staff interviews, the allegation related to developmentally appropriate activities is substantiated. Regarding the allegation of sanitation, it was observed during today’s visit that teachers were sanitizing tables before and after use by children. It was also observed that toys were placed in designated “dirty toy” containers in each classroom to be sanitized at the end of the day. Additionally, in the infant classroom, teachers were observed sanitizing toys after infants placed them in their mouths. Based on the allegation of sanitation this allegation is unsubstantiated. The following violation were observed and cited during today's visit. Violation Number Comment Rule 410 Each child did not have an opportunity to be outdoors daily, if weather conditions permitted. Infants in space 1 were not taken outside daily as scheduled. GS 110-91(2);.0508(c) 721 All equipment and furnishings were not in good repair. In space 8 it was observed that the cabinet door was broken off the hinges, the soap dispenser for the children was broken and children can not get soap to wash hands, and the blinds were broken. G.S. 110-91(6); .0601(b) Technical Assistance: 1. It was discussed that children of all ages must be taken outside daily. Administrative staff were advised that if weather conditions are too cold during the scheduled outdoor time for infants, an alternative time should be incorporated into the schedule to ensure that outdoor play occurs each day when weather permits. 2.It was also discussed with administrative staff that any needed classroom repairs must be reported immediately through a work order. In situations where repairs cannot be completed in a timely manner, staff must ensure that the environment remains safe and that children are not exposed to any hazards until repairs are made. COMPLIANCE PLAN: No compliance documentation is needed for those violations corrected during today’s visit. In the visit summary, I documented the corrective actions taken today to correct those violations. All violations cited and not corrected today must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. Your compliance letter must include the following: 1.The name of your center 2.The center’s ID number 3.The date you write the letter 4.Address each violation stating how you corrected the violation and are now in compliance. 5.Address your plan to ensure that you will not have that violation again. 6.Your signature 2)Supporting documentation including the following: Please send supporting documentation such as training certificates, CBC letters, acknowledgement statements, and photographs for me to use to verify compliance. Please DO NOT send staff or child medical documents or documentation for verification as this is a violation of HIPPA protocol. If needed I will verify these documents at the next monitoring visit. I must receive your compliance letter no later than April 03, 2026. Please be aware any information submitted by you is legal documentation. If you state in your compliance letter that corrections have been made when they have not, it will be considered falsification of information. If you cannot meet the requirements by this date you shall contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Child care programs are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past eighteen (18) months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Your letter may be mailed to me at: Toni Washington Post Office Box 5347 Mooresville, NC 28117 For your convenience, your compliance letter may be sent by email to: toni.washington@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included in the body of the email: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you today. We appreciate all you and your staff do to serve the children and families in your community. If you have any questions, feel free to contact me by phone at (704) 437-2549 or by email at toni.washington@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: LEARNING JUNGLE MOORESVILLE Facility ID: 49000560 Consultant: TONI WASHINGTON Operation Type: Center Case Number: 0326-198L Visit Date: 3/20/2026 Number Present: 57 Completed Date: 3/20/2026 Age: From 0 To 5 Total Minutes: 165 Time In: 11:00 AM Time Out: 01:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to obtain information regarding alleged violations of child care requirements: •There were concerns that child care requirements of staff/child ratio, unsafe environment, developmentally appropriate activities, and sanitation. You Colleen Shuter, Regional Manager, assisted me with my walkthrough today. You, Colleen Shuter, Regional Manager, were given a chance to reply to the allegations listed above. Staff/child ratio, group size, supervision, use of licensed space, space capacity, license restrictions, and the outdoor environment were monitored. The license and emergency care plan were posted. Fire drills and storage of hazardous products were also monitored. Additionally, I observed the indoor and outdoor space used by the children. I observed the teachers’ engagement with students in large group activities, small groups, and personal care routines. I observed that children playing in activity areas and outside play. Regarding the allegation related to staff/child ratios, it was observed that enhanced ratios were maintained in all classrooms during today’s visit. A review of attendance records, as well as sign-in and sign-out sheets, indicated that ratios were in compliance at all times. Based on observations, attendance records, and sign-in and sign-out documentation, the allegation that staff/child ratios were not being followed is unsubstantiated. Regarding the allegation related to an unsafe environment, it was observed in Space 8 that the cabinet door used for food service was broken off its hinges, the classroom soap dispenser was damaged (the front cover was broken, preventing children from dispensing soap), and the blinds were also broken. During the visit, it was observed that this classroom was not in use by children. The Regional Manager stated that the classroom is currently closed and will remain out of use until all necessary repairs are completed. It was further stated that the classroom had been in operation for two days while in disrepair, as the damage had not been reported by the teacher to administrative staff. According to the Regional Manager, once administration was made aware of the damage, children were immediately relocated to another classroom. Administrative staff reported that children have not occupied this room since March 11, 2026. Based on the allegation of unsafe environment this allegation is substantiated. Regarding the allegation of developmentally appropriate activities, it was observed during today’s visit that children were not taken outside during their scheduled outdoor play time. A review of the classroom schedule indicated that outdoor time for the infant classroom is scheduled from 9:30 a.m. to 10:30 a.m., with no additional outdoor play time planned. During staff interviews, it was discussed that children are expected to have outdoor time daily, including infants, who require regular exposure to the outdoor environment. The teacher stated that children are taken outside at times, but not consistently each day. Based on the consultant’s observations and staff interviews, the allegation related to developmentally appropriate activities is substantiated. Regarding the allegation of sanitation, it was observed during today’s visit that teachers were sanitizing tables before and after use by children. It was also observed that toys were placed in designated “dirty toy” containers in each classroom to be sanitized at the end of the day. Additionally, in the infant classroom, teachers were observed sanitizing toys after infants placed them in their mouths. Based on the allegation of sanitation this allegation is unsubstantiated. The following violation were observed and cited during today's visit. Violation Number Comment Rule 410 Each child did not have an opportunity to be outdoors daily, if weather conditions permitted. Infants in space 1 were not taken outside daily as scheduled. GS 110-91(2);.0508(c) 721 All equipment and furnishings were not in good repair. In space 8 it was observed that the cabinet door was broken off the hinges, the soap dispenser for the children was broken and children can not get soap to wash hands, and the blinds were broken. G.S. 110-91(6); .0601(b) Technical Assistance: 1. It was discussed that children of all ages must be taken outside daily. Administrative staff were advised that if weather conditions are too cold during the scheduled outdoor time for infants, an alternative time should be incorporated into the schedule to ensure that outdoor play occurs each day when weather permits. 2.It was also discussed with administrative staff that any needed classroom repairs must be reported immediately through a work order. In situations where repairs cannot be completed in a timely manner, staff must ensure that the environment remains safe and that children are not exposed to any hazards until repairs are made. COMPLIANCE PLAN: No compliance documentation is needed for those violations corrected during today’s visit. In the visit summary, I documented the corrective actions taken today to correct those violations. All violations cited and not corrected today must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. Your compliance letter must include the following: 1.The name of your center 2.The center’s ID number 3.The date you write the letter 4.Address each violation stating how you corrected the violation and are now in compliance. 5.Address your plan to ensure that you will not have that violation again. 6.Your signature 2)Supporting documentation including the following: Please send supporting documentation such as training certificates, CBC letters, acknowledgement statements, and photographs for me to use to verify compliance. Please DO NOT send staff or child medical documents or documentation for verification as this is a violation of HIPPA protocol. If needed I will verify these documents at the next monitoring visit. I must receive your compliance letter no later than April 03, 2026. Please be aware any information submitted by you is legal documentation. If you state in your compliance letter that corrections have been made when they have not, it will be considered falsification of information. If you cannot meet the requirements by this date you shall contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Child care programs are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past eighteen (18) months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Your letter may be mailed to me at: Toni Washington Post Office Box 5347 Mooresville, NC 28117 For your convenience, your compliance letter may be sent by email to: toni.washington@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included in the body of the email: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you today. We appreciate all you and your staff do to serve the children and families in your community. If you have any questions, feel free to contact me by phone at (704) 437-2549 or by email at toni.washington@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0604 · Violation

Name of Operation: LEARNING JUNGLE MOORESVILLE Facility ID: 49000560 Consultant: TONI WASHINGTON Operation Type: Center Case Number: Visit Date: 10/1/2025 Number Present: 111 Completed Date: 10/1/2025 Age: From 0 To 12 Total Minutes: 435 Time In: 09:45 AM Time Out: 05:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. You, Brittany Decker, Director, assisted me with today’s visit. During today’s visit, we discussed the three QRIS Pathways to the Stars effective July 1, 2025. We covered staff education (including ensuring all staff have WORKS accounts, understanding the 50% requirement for lead teachers and for other educators, and how work experience may count), enhanced ratios and space expectations, the Family and Community Engagement Foundational Practices, and Continuous Quality Improvement (CQI) Plans. During today's visit you, Brittany Decker, Director stated that you will talk over the QRIS Pathways plan with your District Director and contact me, Toni Washington, Consultant with your plan of action in the next few weeks. I conducted your last annual compliance visit on November 14, 2024. I reviewed with you today the facility information found in our system. You stated there have been no changes to your phone number, email address, mailing address, or corporate contact for the facility, Learning Jungle Mooresville. I reviewed the facility’s permit with you today. I reviewed with you today the restrictions on your license, capacity, and age range on your permit and observed these being maintained. Your program’s compliance history was 90% as of September 30, 2025, and was reviewed with you today. Your program currently operates with a five-star license, issued on January 06, 2022, earning six points in staff education, six points in program standards, and one quality point. Your last sanitation inspection was dated March 27, 2025, with a Superior classification and zero demerits Your last fire inspection was dated August 1, 2025. I visited each licensed indoor and outdoor space with you today. I observed students playing in activity, outside play, small groups areas, and eating lunch. I observed that the two infant classrooms, space 1 and 2, did not have outside time today. I observed that in space 5, toddler two that the children did not wash their hands after outside play. I observed that in space 1, two infant sleep charts were not current for two infants that were asleep. In space three (3) one electrical outlet was not covered with plug covers. I observed that in 5 (five) classrooms the walls have chipping paint. I observed that in the toddler’s classroom one feeding plan needs to be updated. A current menu was posted, documented appropriate nutritious snacks and meals, showed a variety of foods, and complied with Meal Patterns for Children in Child Care Programs. Lunch was prepared in the kitchen and served in the classrooms. Today’s lunch included cheese pizza, Toss salad/with ranch dressing, pears, and milk. Cold food and milk were stored in a commercial refrigerator in the kitchen at a temperature of 36 degrees Fahrenheit. I monitored hazardous product storage, medication storage, medication administration, general safety, and discipline practices. I monitored two emergency medication and action plan. I monitored that your last fire drill was dated September 22, 2025. I observed that your last emergency drill was dated August 20, 2025, and it was a Lockdown Drill. I monitored program records, child record files, staff record files. I monitored health and safety requirements. I monitored supervision of children, staff-child ratios and group sizes, approved space use, space capacities, and permit restrictions. I observed both of your vans for transportation. I observed the vans registration, insurance, emergency information for students, first aid kit, fire extinguisher, and all transportation requirements. I completed the “Annual Compliance Monitoring Checklist for Child Care Centers” during today’s visit. The following violations were observed and cited during today's visit. Violation Number Comment Rule 410 Each child did not have an opportunity to be outdoors daily, if weather conditions permitted. In space one(1) and space two(2) children did not have outside play today. The children were not taken outside at the time scheduled on the classroom schedule. GS 110-91(2);.0508(c) 604 Lavatories were not kept clean, in good repair and kept free of storage. In space 3 items were stored in the bathroom. 15A NCAC 18A .2818(a) 608 Children did not wash their hands upon arrival at the center, after each visit to the toilet, before eating, before and after water activity play, after outside play, and after handling animals or animal cages. In space 5 children and teachers did not wash hands after outside play. 15A NCAC 18A .2803(c) 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. Wall in classrooms need to be cleaned and painted. Some classrooms have chipped paint on walls. 15A NCAC 18A .2825(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space three (3) plug covers were missing in one outlet. 10A NCAC 09 .0604(c) 824 Outdoor play area was not enclosed by fence with a minimum height of 4 feet. The top of the fence, less than six feet, was not free from protrusions. A section of the gate in the Preschool playground has protrusion areas where screw are sticking out and the gate is not secure. GS 110-91(6); .0605((i) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. In space one (1) two children sleep charts were not current. .0606(g) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Staff members with the hire date of 5/21/25 and 5/20/25 have not completed First Aid. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Staff members with the hire date 5/5/25 and 5/21/25 have not completed CPR in 90 days of hire. .1102(d) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. Facility have not completed putting staff members on ABCMS provider portal. G.S. 110-90.2 & .2703(r) 1866 Other surfacing materials not identified in rule were used that did not meet the ASTM standards, were not installed, maintained, and/or replaced according to manufacturer's instructions. On toddler playground surfacing around the tree had a hole which was a hazard for children. .0605(j)(2) Technical Assistance: 1. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. 2.I suggested you consider providing an outdoor area for the infant children to actively play outdoors that is suited for all types of outdoor conditions including the wet ground due the rain or dew. I suggested you consider providing a blanket for the grass area, interlocking foam matting for the concrete area, and grass in the dirt area created by the sidewalk right outside your classroom door. Children are to taken outside everyday weather permitting. 3.Per child care rule 10A NCAC 09 .0605(g), the fence gates should be in good repair and may not have gaps measuring more than three and one-half inches but less than nine inches. It was suggested that the screws be tighten and that the fence is made more secure so it does not move when children touch the fence. 4.Per child care rule 10A NCAC 09 .0604(c), each electrical outlet and power strip outlet should be covered. Please be reminded when using decorative lighting seasonally, the electrical outlet built in to the lighting cord should be covered in addition to the unused wall outlet or the unused power strip outlet. 5.Per child care rule 10A NCAC 09 .1102(c)(d), each employee should complete First Aid and CPR training within 90 days of employment and maintain documentation in their staff record file as verification that the employee has completed First Aid and CPR training and maintains a current and valid First Aid and CPR. We reviewed and discussed that CPR and First Aid training must be completed within 90 days of employment. We discussed that CPR and First Aid training cannot be completed online. We also discussed that staff need to complete CPR and First Aid training that is applicable to the age children they work with. We discussed going to the website (www.ncchildcare.nc.gov) and check for agencies that are approved.. certificate. 6.Documents required by child care rule to be posted including Individual Feeding Schedules should be posted individually at a level easily seen by staff and consultants. To maintain compliance with this monitoring expectation and child care requirement, I suggested you hang your Individual Feeding Schedules on a bulletin board or the wall in the classrooms serving children under 15 months of age. Consultation: 1. On July 1, 2025, the North Carolina Rules Review Commission (RRC) approved the new child care rule language for the QRIS Modernization Plan, known as “Pathways to the Stars”. The Division of Child Development and Early Education is currently preparing a summary of the rules, an online training module for Moodle, and an implementation plan. 2. Please be reminded that any ERS assessment completed on or after February 1, 2025 will be assessed using the ERS-3 versions. We encourage you to visit the QRIS Modernization page on the DCDEE website at this link: https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization to learn more now. 4 Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. 5 Here are some important links on the DCEEE website that may be helpful: Child Care Rules and Laws: https://ncchildcare.ncdhhs.gov/Services/Child-Care-Rules-Law-and-Public-Information Training and Professional Development: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development QRIS Modernization Plan resources: https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization Required Health and Safety Training: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development/Health-and-Safety-Trainings Healthy Social Behaviors: https://www.childcarerrnc.org/special-projects/healthy-social-behaviors/. Healthy Social Behaviors Helpline: Call at 1-704-376-6697 or toll free at 1-888-600-1685 Care for Children Receiving Subsidy: https://ncchildcare.ncdhhs.gov/Provider/Providing-Child-Care/Subsidized-Child-Care/Care-for-Children-Receiving-Subsidy DCDEE Updates, Current Projects, and information applicable to Child Care in NC: https://ncchildcare.ncdhhs.gov/Whats-New 6 If you would like an electronic link to any of the links shared above, please send me an email requesting the links that you’d wish to receive, and I will be glad to send the hyperlinks to you by email. COMPLIANCE PLAN: No compliance documentation is needed for those violations corrected during today’s visit. In the visit summary, I documented the corrective actions taken today to correct those violations. All violations cited and not corrected today must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. Your compliance letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Address your plan to ensure that you will not have that violation again. 6. Your signature 2) Supporting documentation including the following: Please send supporting documentation such as training certificates, CBC letters, acknowledgement statements, and photographs for me to use to verify compliance. Please DO NOT send staff or child medical documents or documentation for verification as this is a violation of HIPPA protocol. If needed I will verify these documents at the next monitoring visit. I must receive your compliance letter no later than October 15, 2025. Please be aware any information submitted by you is legal documentation. If you state in your compliance letter that corrections have been made when they have not, it will be considered falsification of information. If you cannot meet the requirements by this date you shall contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Child care programs are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past eighteen (18) months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Your letter may be mailed to me at: Toni Washington Post Office Box 5347 Mooresville, NC 28117 For your convenience, your compliance letter may be sent by email to: toni.washington@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included in the body of the email: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you today. We appreciate all you and your staff do to serve the children and families in your community. If you have any questions, feel free to contact me by phone at (704) 437-2549 or by email at toni.washington@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0604 · Violation

Name of Operation: LEARNING JUNGLE MOORESVILLE Facility ID: 49000560 Consultant: TONI WASHINGTON Operation Type: Center Case Number: Visit Date: 10/1/2025 Number Present: 111 Completed Date: 10/1/2025 Age: From 0 To 12 Total Minutes: 435 Time In: 09:45 AM Time Out: 05:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. You, Brittany Decker, Director, assisted me with today’s visit. During today’s visit, we discussed the three QRIS Pathways to the Stars effective July 1, 2025. We covered staff education (including ensuring all staff have WORKS accounts, understanding the 50% requirement for lead teachers and for other educators, and how work experience may count), enhanced ratios and space expectations, the Family and Community Engagement Foundational Practices, and Continuous Quality Improvement (CQI) Plans. During today's visit you, Brittany Decker, Director stated that you will talk over the QRIS Pathways plan with your District Director and contact me, Toni Washington, Consultant with your plan of action in the next few weeks. I conducted your last annual compliance visit on November 14, 2024. I reviewed with you today the facility information found in our system. You stated there have been no changes to your phone number, email address, mailing address, or corporate contact for the facility, Learning Jungle Mooresville. I reviewed the facility’s permit with you today. I reviewed with you today the restrictions on your license, capacity, and age range on your permit and observed these being maintained. Your program’s compliance history was 90% as of September 30, 2025, and was reviewed with you today. Your program currently operates with a five-star license, issued on January 06, 2022, earning six points in staff education, six points in program standards, and one quality point. Your last sanitation inspection was dated March 27, 2025, with a Superior classification and zero demerits Your last fire inspection was dated August 1, 2025. I visited each licensed indoor and outdoor space with you today. I observed students playing in activity, outside play, small groups areas, and eating lunch. I observed that the two infant classrooms, space 1 and 2, did not have outside time today. I observed that in space 5, toddler two that the children did not wash their hands after outside play. I observed that in space 1, two infant sleep charts were not current for two infants that were asleep. In space three (3) one electrical outlet was not covered with plug covers. I observed that in 5 (five) classrooms the walls have chipping paint. I observed that in the toddler’s classroom one feeding plan needs to be updated. A current menu was posted, documented appropriate nutritious snacks and meals, showed a variety of foods, and complied with Meal Patterns for Children in Child Care Programs. Lunch was prepared in the kitchen and served in the classrooms. Today’s lunch included cheese pizza, Toss salad/with ranch dressing, pears, and milk. Cold food and milk were stored in a commercial refrigerator in the kitchen at a temperature of 36 degrees Fahrenheit. I monitored hazardous product storage, medication storage, medication administration, general safety, and discipline practices. I monitored two emergency medication and action plan. I monitored that your last fire drill was dated September 22, 2025. I observed that your last emergency drill was dated August 20, 2025, and it was a Lockdown Drill. I monitored program records, child record files, staff record files. I monitored health and safety requirements. I monitored supervision of children, staff-child ratios and group sizes, approved space use, space capacities, and permit restrictions. I observed both of your vans for transportation. I observed the vans registration, insurance, emergency information for students, first aid kit, fire extinguisher, and all transportation requirements. I completed the “Annual Compliance Monitoring Checklist for Child Care Centers” during today’s visit. The following violations were observed and cited during today's visit. Violation Number Comment Rule 410 Each child did not have an opportunity to be outdoors daily, if weather conditions permitted. In space one(1) and space two(2) children did not have outside play today. The children were not taken outside at the time scheduled on the classroom schedule. GS 110-91(2);.0508(c) 604 Lavatories were not kept clean, in good repair and kept free of storage. In space 3 items were stored in the bathroom. 15A NCAC 18A .2818(a) 608 Children did not wash their hands upon arrival at the center, after each visit to the toilet, before eating, before and after water activity play, after outside play, and after handling animals or animal cages. In space 5 children and teachers did not wash hands after outside play. 15A NCAC 18A .2803(c) 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. Wall in classrooms need to be cleaned and painted. Some classrooms have chipped paint on walls. 15A NCAC 18A .2825(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space three (3) plug covers were missing in one outlet. 10A NCAC 09 .0604(c) 824 Outdoor play area was not enclosed by fence with a minimum height of 4 feet. The top of the fence, less than six feet, was not free from protrusions. A section of the gate in the Preschool playground has protrusion areas where screw are sticking out and the gate is not secure. GS 110-91(6); .0605((i) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. In space one (1) two children sleep charts were not current. .0606(g) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Staff members with the hire date of 5/21/25 and 5/20/25 have not completed First Aid. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Staff members with the hire date 5/5/25 and 5/21/25 have not completed CPR in 90 days of hire. .1102(d) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. Facility have not completed putting staff members on ABCMS provider portal. G.S. 110-90.2 & .2703(r) 1866 Other surfacing materials not identified in rule were used that did not meet the ASTM standards, were not installed, maintained, and/or replaced according to manufacturer's instructions. On toddler playground surfacing around the tree had a hole which was a hazard for children. .0605(j)(2) Technical Assistance: 1. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. 2.I suggested you consider providing an outdoor area for the infant children to actively play outdoors that is suited for all types of outdoor conditions including the wet ground due the rain or dew. I suggested you consider providing a blanket for the grass area, interlocking foam matting for the concrete area, and grass in the dirt area created by the sidewalk right outside your classroom door. Children are to taken outside everyday weather permitting. 3.Per child care rule 10A NCAC 09 .0605(g), the fence gates should be in good repair and may not have gaps measuring more than three and one-half inches but less than nine inches. It was suggested that the screws be tighten and that the fence is made more secure so it does not move when children touch the fence. 4.Per child care rule 10A NCAC 09 .0604(c), each electrical outlet and power strip outlet should be covered. Please be reminded when using decorative lighting seasonally, the electrical outlet built in to the lighting cord should be covered in addition to the unused wall outlet or the unused power strip outlet. 5.Per child care rule 10A NCAC 09 .1102(c)(d), each employee should complete First Aid and CPR training within 90 days of employment and maintain documentation in their staff record file as verification that the employee has completed First Aid and CPR training and maintains a current and valid First Aid and CPR. We reviewed and discussed that CPR and First Aid training must be completed within 90 days of employment. We discussed that CPR and First Aid training cannot be completed online. We also discussed that staff need to complete CPR and First Aid training that is applicable to the age children they work with. We discussed going to the website (www.ncchildcare.nc.gov) and check for agencies that are approved.. certificate. 6.Documents required by child care rule to be posted including Individual Feeding Schedules should be posted individually at a level easily seen by staff and consultants. To maintain compliance with this monitoring expectation and child care requirement, I suggested you hang your Individual Feeding Schedules on a bulletin board or the wall in the classrooms serving children under 15 months of age. Consultation: 1. On July 1, 2025, the North Carolina Rules Review Commission (RRC) approved the new child care rule language for the QRIS Modernization Plan, known as “Pathways to the Stars”. The Division of Child Development and Early Education is currently preparing a summary of the rules, an online training module for Moodle, and an implementation plan. 2. Please be reminded that any ERS assessment completed on or after February 1, 2025 will be assessed using the ERS-3 versions. We encourage you to visit the QRIS Modernization page on the DCDEE website at this link: https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization to learn more now. 4 Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. 5 Here are some important links on the DCEEE website that may be helpful: Child Care Rules and Laws: https://ncchildcare.ncdhhs.gov/Services/Child-Care-Rules-Law-and-Public-Information Training and Professional Development: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development QRIS Modernization Plan resources: https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization Required Health and Safety Training: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development/Health-and-Safety-Trainings Healthy Social Behaviors: https://www.childcarerrnc.org/special-projects/healthy-social-behaviors/. Healthy Social Behaviors Helpline: Call at 1-704-376-6697 or toll free at 1-888-600-1685 Care for Children Receiving Subsidy: https://ncchildcare.ncdhhs.gov/Provider/Providing-Child-Care/Subsidized-Child-Care/Care-for-Children-Receiving-Subsidy DCDEE Updates, Current Projects, and information applicable to Child Care in NC: https://ncchildcare.ncdhhs.gov/Whats-New 6 If you would like an electronic link to any of the links shared above, please send me an email requesting the links that you’d wish to receive, and I will be glad to send the hyperlinks to you by email. COMPLIANCE PLAN: No compliance documentation is needed for those violations corrected during today’s visit. In the visit summary, I documented the corrective actions taken today to correct those violations. All violations cited and not corrected today must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. Your compliance letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Address your plan to ensure that you will not have that violation again. 6. Your signature 2) Supporting documentation including the following: Please send supporting documentation such as training certificates, CBC letters, acknowledgement statements, and photographs for me to use to verify compliance. Please DO NOT send staff or child medical documents or documentation for verification as this is a violation of HIPPA protocol. If needed I will verify these documents at the next monitoring visit. I must receive your compliance letter no later than October 15, 2025. Please be aware any information submitted by you is legal documentation. If you state in your compliance letter that corrections have been made when they have not, it will be considered falsification of information. If you cannot meet the requirements by this date you shall contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Child care programs are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past eighteen (18) months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Your letter may be mailed to me at: Toni Washington Post Office Box 5347 Mooresville, NC 28117 For your convenience, your compliance letter may be sent by email to: toni.washington@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included in the body of the email: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you today. We appreciate all you and your staff do to serve the children and families in your community. If you have any questions, feel free to contact me by phone at (704) 437-2549 or by email at toni.washington@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0605 · Violation

Name of Operation: LEARNING JUNGLE MOORESVILLE Facility ID: 49000560 Consultant: TONI WASHINGTON Operation Type: Center Case Number: Visit Date: 10/1/2025 Number Present: 111 Completed Date: 10/1/2025 Age: From 0 To 12 Total Minutes: 435 Time In: 09:45 AM Time Out: 05:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. You, Brittany Decker, Director, assisted me with today’s visit. During today’s visit, we discussed the three QRIS Pathways to the Stars effective July 1, 2025. We covered staff education (including ensuring all staff have WORKS accounts, understanding the 50% requirement for lead teachers and for other educators, and how work experience may count), enhanced ratios and space expectations, the Family and Community Engagement Foundational Practices, and Continuous Quality Improvement (CQI) Plans. During today's visit you, Brittany Decker, Director stated that you will talk over the QRIS Pathways plan with your District Director and contact me, Toni Washington, Consultant with your plan of action in the next few weeks. I conducted your last annual compliance visit on November 14, 2024. I reviewed with you today the facility information found in our system. You stated there have been no changes to your phone number, email address, mailing address, or corporate contact for the facility, Learning Jungle Mooresville. I reviewed the facility’s permit with you today. I reviewed with you today the restrictions on your license, capacity, and age range on your permit and observed these being maintained. Your program’s compliance history was 90% as of September 30, 2025, and was reviewed with you today. Your program currently operates with a five-star license, issued on January 06, 2022, earning six points in staff education, six points in program standards, and one quality point. Your last sanitation inspection was dated March 27, 2025, with a Superior classification and zero demerits Your last fire inspection was dated August 1, 2025. I visited each licensed indoor and outdoor space with you today. I observed students playing in activity, outside play, small groups areas, and eating lunch. I observed that the two infant classrooms, space 1 and 2, did not have outside time today. I observed that in space 5, toddler two that the children did not wash their hands after outside play. I observed that in space 1, two infant sleep charts were not current for two infants that were asleep. In space three (3) one electrical outlet was not covered with plug covers. I observed that in 5 (five) classrooms the walls have chipping paint. I observed that in the toddler’s classroom one feeding plan needs to be updated. A current menu was posted, documented appropriate nutritious snacks and meals, showed a variety of foods, and complied with Meal Patterns for Children in Child Care Programs. Lunch was prepared in the kitchen and served in the classrooms. Today’s lunch included cheese pizza, Toss salad/with ranch dressing, pears, and milk. Cold food and milk were stored in a commercial refrigerator in the kitchen at a temperature of 36 degrees Fahrenheit. I monitored hazardous product storage, medication storage, medication administration, general safety, and discipline practices. I monitored two emergency medication and action plan. I monitored that your last fire drill was dated September 22, 2025. I observed that your last emergency drill was dated August 20, 2025, and it was a Lockdown Drill. I monitored program records, child record files, staff record files. I monitored health and safety requirements. I monitored supervision of children, staff-child ratios and group sizes, approved space use, space capacities, and permit restrictions. I observed both of your vans for transportation. I observed the vans registration, insurance, emergency information for students, first aid kit, fire extinguisher, and all transportation requirements. I completed the “Annual Compliance Monitoring Checklist for Child Care Centers” during today’s visit. The following violations were observed and cited during today's visit. Violation Number Comment Rule 410 Each child did not have an opportunity to be outdoors daily, if weather conditions permitted. In space one(1) and space two(2) children did not have outside play today. The children were not taken outside at the time scheduled on the classroom schedule. GS 110-91(2);.0508(c) 604 Lavatories were not kept clean, in good repair and kept free of storage. In space 3 items were stored in the bathroom. 15A NCAC 18A .2818(a) 608 Children did not wash their hands upon arrival at the center, after each visit to the toilet, before eating, before and after water activity play, after outside play, and after handling animals or animal cages. In space 5 children and teachers did not wash hands after outside play. 15A NCAC 18A .2803(c) 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. Wall in classrooms need to be cleaned and painted. Some classrooms have chipped paint on walls. 15A NCAC 18A .2825(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space three (3) plug covers were missing in one outlet. 10A NCAC 09 .0604(c) 824 Outdoor play area was not enclosed by fence with a minimum height of 4 feet. The top of the fence, less than six feet, was not free from protrusions. A section of the gate in the Preschool playground has protrusion areas where screw are sticking out and the gate is not secure. GS 110-91(6); .0605((i) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. In space one (1) two children sleep charts were not current. .0606(g) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Staff members with the hire date of 5/21/25 and 5/20/25 have not completed First Aid. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Staff members with the hire date 5/5/25 and 5/21/25 have not completed CPR in 90 days of hire. .1102(d) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. Facility have not completed putting staff members on ABCMS provider portal. G.S. 110-90.2 & .2703(r) 1866 Other surfacing materials not identified in rule were used that did not meet the ASTM standards, were not installed, maintained, and/or replaced according to manufacturer's instructions. On toddler playground surfacing around the tree had a hole which was a hazard for children. .0605(j)(2) Technical Assistance: 1. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. 2.I suggested you consider providing an outdoor area for the infant children to actively play outdoors that is suited for all types of outdoor conditions including the wet ground due the rain or dew. I suggested you consider providing a blanket for the grass area, interlocking foam matting for the concrete area, and grass in the dirt area created by the sidewalk right outside your classroom door. Children are to taken outside everyday weather permitting. 3.Per child care rule 10A NCAC 09 .0605(g), the fence gates should be in good repair and may not have gaps measuring more than three and one-half inches but less than nine inches. It was suggested that the screws be tighten and that the fence is made more secure so it does not move when children touch the fence. 4.Per child care rule 10A NCAC 09 .0604(c), each electrical outlet and power strip outlet should be covered. Please be reminded when using decorative lighting seasonally, the electrical outlet built in to the lighting cord should be covered in addition to the unused wall outlet or the unused power strip outlet. 5.Per child care rule 10A NCAC 09 .1102(c)(d), each employee should complete First Aid and CPR training within 90 days of employment and maintain documentation in their staff record file as verification that the employee has completed First Aid and CPR training and maintains a current and valid First Aid and CPR. We reviewed and discussed that CPR and First Aid training must be completed within 90 days of employment. We discussed that CPR and First Aid training cannot be completed online. We also discussed that staff need to complete CPR and First Aid training that is applicable to the age children they work with. We discussed going to the website (www.ncchildcare.nc.gov) and check for agencies that are approved.. certificate. 6.Documents required by child care rule to be posted including Individual Feeding Schedules should be posted individually at a level easily seen by staff and consultants. To maintain compliance with this monitoring expectation and child care requirement, I suggested you hang your Individual Feeding Schedules on a bulletin board or the wall in the classrooms serving children under 15 months of age. Consultation: 1. On July 1, 2025, the North Carolina Rules Review Commission (RRC) approved the new child care rule language for the QRIS Modernization Plan, known as “Pathways to the Stars”. The Division of Child Development and Early Education is currently preparing a summary of the rules, an online training module for Moodle, and an implementation plan. 2. Please be reminded that any ERS assessment completed on or after February 1, 2025 will be assessed using the ERS-3 versions. We encourage you to visit the QRIS Modernization page on the DCDEE website at this link: https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization to learn more now. 4 Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. 5 Here are some important links on the DCEEE website that may be helpful: Child Care Rules and Laws: https://ncchildcare.ncdhhs.gov/Services/Child-Care-Rules-Law-and-Public-Information Training and Professional Development: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development QRIS Modernization Plan resources: https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization Required Health and Safety Training: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development/Health-and-Safety-Trainings Healthy Social Behaviors: https://www.childcarerrnc.org/special-projects/healthy-social-behaviors/. Healthy Social Behaviors Helpline: Call at 1-704-376-6697 or toll free at 1-888-600-1685 Care for Children Receiving Subsidy: https://ncchildcare.ncdhhs.gov/Provider/Providing-Child-Care/Subsidized-Child-Care/Care-for-Children-Receiving-Subsidy DCDEE Updates, Current Projects, and information applicable to Child Care in NC: https://ncchildcare.ncdhhs.gov/Whats-New 6 If you would like an electronic link to any of the links shared above, please send me an email requesting the links that you’d wish to receive, and I will be glad to send the hyperlinks to you by email. COMPLIANCE PLAN: No compliance documentation is needed for those violations corrected during today’s visit. In the visit summary, I documented the corrective actions taken today to correct those violations. All violations cited and not corrected today must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. Your compliance letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Address your plan to ensure that you will not have that violation again. 6. Your signature 2) Supporting documentation including the following: Please send supporting documentation such as training certificates, CBC letters, acknowledgement statements, and photographs for me to use to verify compliance. Please DO NOT send staff or child medical documents or documentation for verification as this is a violation of HIPPA protocol. If needed I will verify these documents at the next monitoring visit. I must receive your compliance letter no later than October 15, 2025. Please be aware any information submitted by you is legal documentation. If you state in your compliance letter that corrections have been made when they have not, it will be considered falsification of information. If you cannot meet the requirements by this date you shall contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Child care programs are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past eighteen (18) months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Your letter may be mailed to me at: Toni Washington Post Office Box 5347 Mooresville, NC 28117 For your convenience, your compliance letter may be sent by email to: toni.washington@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included in the body of the email: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you today. We appreciate all you and your staff do to serve the children and families in your community. If you have any questions, feel free to contact me by phone at (704) 437-2549 or by email at toni.washington@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1102 · Violation

Name of Operation: LEARNING JUNGLE MOORESVILLE Facility ID: 49000560 Consultant: TONI WASHINGTON Operation Type: Center Case Number: Visit Date: 10/1/2025 Number Present: 111 Completed Date: 10/1/2025 Age: From 0 To 12 Total Minutes: 435 Time In: 09:45 AM Time Out: 05:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. You, Brittany Decker, Director, assisted me with today’s visit. During today’s visit, we discussed the three QRIS Pathways to the Stars effective July 1, 2025. We covered staff education (including ensuring all staff have WORKS accounts, understanding the 50% requirement for lead teachers and for other educators, and how work experience may count), enhanced ratios and space expectations, the Family and Community Engagement Foundational Practices, and Continuous Quality Improvement (CQI) Plans. During today's visit you, Brittany Decker, Director stated that you will talk over the QRIS Pathways plan with your District Director and contact me, Toni Washington, Consultant with your plan of action in the next few weeks. I conducted your last annual compliance visit on November 14, 2024. I reviewed with you today the facility information found in our system. You stated there have been no changes to your phone number, email address, mailing address, or corporate contact for the facility, Learning Jungle Mooresville. I reviewed the facility’s permit with you today. I reviewed with you today the restrictions on your license, capacity, and age range on your permit and observed these being maintained. Your program’s compliance history was 90% as of September 30, 2025, and was reviewed with you today. Your program currently operates with a five-star license, issued on January 06, 2022, earning six points in staff education, six points in program standards, and one quality point. Your last sanitation inspection was dated March 27, 2025, with a Superior classification and zero demerits Your last fire inspection was dated August 1, 2025. I visited each licensed indoor and outdoor space with you today. I observed students playing in activity, outside play, small groups areas, and eating lunch. I observed that the two infant classrooms, space 1 and 2, did not have outside time today. I observed that in space 5, toddler two that the children did not wash their hands after outside play. I observed that in space 1, two infant sleep charts were not current for two infants that were asleep. In space three (3) one electrical outlet was not covered with plug covers. I observed that in 5 (five) classrooms the walls have chipping paint. I observed that in the toddler’s classroom one feeding plan needs to be updated. A current menu was posted, documented appropriate nutritious snacks and meals, showed a variety of foods, and complied with Meal Patterns for Children in Child Care Programs. Lunch was prepared in the kitchen and served in the classrooms. Today’s lunch included cheese pizza, Toss salad/with ranch dressing, pears, and milk. Cold food and milk were stored in a commercial refrigerator in the kitchen at a temperature of 36 degrees Fahrenheit. I monitored hazardous product storage, medication storage, medication administration, general safety, and discipline practices. I monitored two emergency medication and action plan. I monitored that your last fire drill was dated September 22, 2025. I observed that your last emergency drill was dated August 20, 2025, and it was a Lockdown Drill. I monitored program records, child record files, staff record files. I monitored health and safety requirements. I monitored supervision of children, staff-child ratios and group sizes, approved space use, space capacities, and permit restrictions. I observed both of your vans for transportation. I observed the vans registration, insurance, emergency information for students, first aid kit, fire extinguisher, and all transportation requirements. I completed the “Annual Compliance Monitoring Checklist for Child Care Centers” during today’s visit. The following violations were observed and cited during today's visit. Violation Number Comment Rule 410 Each child did not have an opportunity to be outdoors daily, if weather conditions permitted. In space one(1) and space two(2) children did not have outside play today. The children were not taken outside at the time scheduled on the classroom schedule. GS 110-91(2);.0508(c) 604 Lavatories were not kept clean, in good repair and kept free of storage. In space 3 items were stored in the bathroom. 15A NCAC 18A .2818(a) 608 Children did not wash their hands upon arrival at the center, after each visit to the toilet, before eating, before and after water activity play, after outside play, and after handling animals or animal cages. In space 5 children and teachers did not wash hands after outside play. 15A NCAC 18A .2803(c) 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. Wall in classrooms need to be cleaned and painted. Some classrooms have chipped paint on walls. 15A NCAC 18A .2825(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space three (3) plug covers were missing in one outlet. 10A NCAC 09 .0604(c) 824 Outdoor play area was not enclosed by fence with a minimum height of 4 feet. The top of the fence, less than six feet, was not free from protrusions. A section of the gate in the Preschool playground has protrusion areas where screw are sticking out and the gate is not secure. GS 110-91(6); .0605((i) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. In space one (1) two children sleep charts were not current. .0606(g) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Staff members with the hire date of 5/21/25 and 5/20/25 have not completed First Aid. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Staff members with the hire date 5/5/25 and 5/21/25 have not completed CPR in 90 days of hire. .1102(d) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. Facility have not completed putting staff members on ABCMS provider portal. G.S. 110-90.2 & .2703(r) 1866 Other surfacing materials not identified in rule were used that did not meet the ASTM standards, were not installed, maintained, and/or replaced according to manufacturer's instructions. On toddler playground surfacing around the tree had a hole which was a hazard for children. .0605(j)(2) Technical Assistance: 1. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. 2.I suggested you consider providing an outdoor area for the infant children to actively play outdoors that is suited for all types of outdoor conditions including the wet ground due the rain or dew. I suggested you consider providing a blanket for the grass area, interlocking foam matting for the concrete area, and grass in the dirt area created by the sidewalk right outside your classroom door. Children are to taken outside everyday weather permitting. 3.Per child care rule 10A NCAC 09 .0605(g), the fence gates should be in good repair and may not have gaps measuring more than three and one-half inches but less than nine inches. It was suggested that the screws be tighten and that the fence is made more secure so it does not move when children touch the fence. 4.Per child care rule 10A NCAC 09 .0604(c), each electrical outlet and power strip outlet should be covered. Please be reminded when using decorative lighting seasonally, the electrical outlet built in to the lighting cord should be covered in addition to the unused wall outlet or the unused power strip outlet. 5.Per child care rule 10A NCAC 09 .1102(c)(d), each employee should complete First Aid and CPR training within 90 days of employment and maintain documentation in their staff record file as verification that the employee has completed First Aid and CPR training and maintains a current and valid First Aid and CPR. We reviewed and discussed that CPR and First Aid training must be completed within 90 days of employment. We discussed that CPR and First Aid training cannot be completed online. We also discussed that staff need to complete CPR and First Aid training that is applicable to the age children they work with. We discussed going to the website (www.ncchildcare.nc.gov) and check for agencies that are approved.. certificate. 6.Documents required by child care rule to be posted including Individual Feeding Schedules should be posted individually at a level easily seen by staff and consultants. To maintain compliance with this monitoring expectation and child care requirement, I suggested you hang your Individual Feeding Schedules on a bulletin board or the wall in the classrooms serving children under 15 months of age. Consultation: 1. On July 1, 2025, the North Carolina Rules Review Commission (RRC) approved the new child care rule language for the QRIS Modernization Plan, known as “Pathways to the Stars”. The Division of Child Development and Early Education is currently preparing a summary of the rules, an online training module for Moodle, and an implementation plan. 2. Please be reminded that any ERS assessment completed on or after February 1, 2025 will be assessed using the ERS-3 versions. We encourage you to visit the QRIS Modernization page on the DCDEE website at this link: https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization to learn more now. 4 Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. 5 Here are some important links on the DCEEE website that may be helpful: Child Care Rules and Laws: https://ncchildcare.ncdhhs.gov/Services/Child-Care-Rules-Law-and-Public-Information Training and Professional Development: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development QRIS Modernization Plan resources: https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization Required Health and Safety Training: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development/Health-and-Safety-Trainings Healthy Social Behaviors: https://www.childcarerrnc.org/special-projects/healthy-social-behaviors/. Healthy Social Behaviors Helpline: Call at 1-704-376-6697 or toll free at 1-888-600-1685 Care for Children Receiving Subsidy: https://ncchildcare.ncdhhs.gov/Provider/Providing-Child-Care/Subsidized-Child-Care/Care-for-Children-Receiving-Subsidy DCDEE Updates, Current Projects, and information applicable to Child Care in NC: https://ncchildcare.ncdhhs.gov/Whats-New 6 If you would like an electronic link to any of the links shared above, please send me an email requesting the links that you’d wish to receive, and I will be glad to send the hyperlinks to you by email. COMPLIANCE PLAN: No compliance documentation is needed for those violations corrected during today’s visit. In the visit summary, I documented the corrective actions taken today to correct those violations. All violations cited and not corrected today must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. Your compliance letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Address your plan to ensure that you will not have that violation again. 6. Your signature 2) Supporting documentation including the following: Please send supporting documentation such as training certificates, CBC letters, acknowledgement statements, and photographs for me to use to verify compliance. Please DO NOT send staff or child medical documents or documentation for verification as this is a violation of HIPPA protocol. If needed I will verify these documents at the next monitoring visit. I must receive your compliance letter no later than October 15, 2025. Please be aware any information submitted by you is legal documentation. If you state in your compliance letter that corrections have been made when they have not, it will be considered falsification of information. If you cannot meet the requirements by this date you shall contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Child care programs are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past eighteen (18) months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Your letter may be mailed to me at: Toni Washington Post Office Box 5347 Mooresville, NC 28117 For your convenience, your compliance letter may be sent by email to: toni.washington@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included in the body of the email: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you today. We appreciate all you and your staff do to serve the children and families in your community. If you have any questions, feel free to contact me by phone at (704) 437-2549 or by email at toni.washington@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: LEARNING JUNGLE MOORESVILLE Facility ID: 49000560 Consultant: TONI WASHINGTON Operation Type: Center Case Number: Visit Date: 10/1/2025 Number Present: 111 Completed Date: 10/1/2025 Age: From 0 To 12 Total Minutes: 435 Time In: 09:45 AM Time Out: 05:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. You, Brittany Decker, Director, assisted me with today’s visit. During today’s visit, we discussed the three QRIS Pathways to the Stars effective July 1, 2025. We covered staff education (including ensuring all staff have WORKS accounts, understanding the 50% requirement for lead teachers and for other educators, and how work experience may count), enhanced ratios and space expectations, the Family and Community Engagement Foundational Practices, and Continuous Quality Improvement (CQI) Plans. During today's visit you, Brittany Decker, Director stated that you will talk over the QRIS Pathways plan with your District Director and contact me, Toni Washington, Consultant with your plan of action in the next few weeks. I conducted your last annual compliance visit on November 14, 2024. I reviewed with you today the facility information found in our system. You stated there have been no changes to your phone number, email address, mailing address, or corporate contact for the facility, Learning Jungle Mooresville. I reviewed the facility’s permit with you today. I reviewed with you today the restrictions on your license, capacity, and age range on your permit and observed these being maintained. Your program’s compliance history was 90% as of September 30, 2025, and was reviewed with you today. Your program currently operates with a five-star license, issued on January 06, 2022, earning six points in staff education, six points in program standards, and one quality point. Your last sanitation inspection was dated March 27, 2025, with a Superior classification and zero demerits Your last fire inspection was dated August 1, 2025. I visited each licensed indoor and outdoor space with you today. I observed students playing in activity, outside play, small groups areas, and eating lunch. I observed that the two infant classrooms, space 1 and 2, did not have outside time today. I observed that in space 5, toddler two that the children did not wash their hands after outside play. I observed that in space 1, two infant sleep charts were not current for two infants that were asleep. In space three (3) one electrical outlet was not covered with plug covers. I observed that in 5 (five) classrooms the walls have chipping paint. I observed that in the toddler’s classroom one feeding plan needs to be updated. A current menu was posted, documented appropriate nutritious snacks and meals, showed a variety of foods, and complied with Meal Patterns for Children in Child Care Programs. Lunch was prepared in the kitchen and served in the classrooms. Today’s lunch included cheese pizza, Toss salad/with ranch dressing, pears, and milk. Cold food and milk were stored in a commercial refrigerator in the kitchen at a temperature of 36 degrees Fahrenheit. I monitored hazardous product storage, medication storage, medication administration, general safety, and discipline practices. I monitored two emergency medication and action plan. I monitored that your last fire drill was dated September 22, 2025. I observed that your last emergency drill was dated August 20, 2025, and it was a Lockdown Drill. I monitored program records, child record files, staff record files. I monitored health and safety requirements. I monitored supervision of children, staff-child ratios and group sizes, approved space use, space capacities, and permit restrictions. I observed both of your vans for transportation. I observed the vans registration, insurance, emergency information for students, first aid kit, fire extinguisher, and all transportation requirements. I completed the “Annual Compliance Monitoring Checklist for Child Care Centers” during today’s visit. The following violations were observed and cited during today's visit. Violation Number Comment Rule 410 Each child did not have an opportunity to be outdoors daily, if weather conditions permitted. In space one(1) and space two(2) children did not have outside play today. The children were not taken outside at the time scheduled on the classroom schedule. GS 110-91(2);.0508(c) 604 Lavatories were not kept clean, in good repair and kept free of storage. In space 3 items were stored in the bathroom. 15A NCAC 18A .2818(a) 608 Children did not wash their hands upon arrival at the center, after each visit to the toilet, before eating, before and after water activity play, after outside play, and after handling animals or animal cages. In space 5 children and teachers did not wash hands after outside play. 15A NCAC 18A .2803(c) 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. Wall in classrooms need to be cleaned and painted. Some classrooms have chipped paint on walls. 15A NCAC 18A .2825(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space three (3) plug covers were missing in one outlet. 10A NCAC 09 .0604(c) 824 Outdoor play area was not enclosed by fence with a minimum height of 4 feet. The top of the fence, less than six feet, was not free from protrusions. A section of the gate in the Preschool playground has protrusion areas where screw are sticking out and the gate is not secure. GS 110-91(6); .0605((i) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. In space one (1) two children sleep charts were not current. .0606(g) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Staff members with the hire date of 5/21/25 and 5/20/25 have not completed First Aid. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Staff members with the hire date 5/5/25 and 5/21/25 have not completed CPR in 90 days of hire. .1102(d) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. Facility have not completed putting staff members on ABCMS provider portal. G.S. 110-90.2 & .2703(r) 1866 Other surfacing materials not identified in rule were used that did not meet the ASTM standards, were not installed, maintained, and/or replaced according to manufacturer's instructions. On toddler playground surfacing around the tree had a hole which was a hazard for children. .0605(j)(2) Technical Assistance: 1. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. 2.I suggested you consider providing an outdoor area for the infant children to actively play outdoors that is suited for all types of outdoor conditions including the wet ground due the rain or dew. I suggested you consider providing a blanket for the grass area, interlocking foam matting for the concrete area, and grass in the dirt area created by the sidewalk right outside your classroom door. Children are to taken outside everyday weather permitting. 3.Per child care rule 10A NCAC 09 .0605(g), the fence gates should be in good repair and may not have gaps measuring more than three and one-half inches but less than nine inches. It was suggested that the screws be tighten and that the fence is made more secure so it does not move when children touch the fence. 4.Per child care rule 10A NCAC 09 .0604(c), each electrical outlet and power strip outlet should be covered. Please be reminded when using decorative lighting seasonally, the electrical outlet built in to the lighting cord should be covered in addition to the unused wall outlet or the unused power strip outlet. 5.Per child care rule 10A NCAC 09 .1102(c)(d), each employee should complete First Aid and CPR training within 90 days of employment and maintain documentation in their staff record file as verification that the employee has completed First Aid and CPR training and maintains a current and valid First Aid and CPR. We reviewed and discussed that CPR and First Aid training must be completed within 90 days of employment. We discussed that CPR and First Aid training cannot be completed online. We also discussed that staff need to complete CPR and First Aid training that is applicable to the age children they work with. We discussed going to the website (www.ncchildcare.nc.gov) and check for agencies that are approved.. certificate. 6.Documents required by child care rule to be posted including Individual Feeding Schedules should be posted individually at a level easily seen by staff and consultants. To maintain compliance with this monitoring expectation and child care requirement, I suggested you hang your Individual Feeding Schedules on a bulletin board or the wall in the classrooms serving children under 15 months of age. Consultation: 1. On July 1, 2025, the North Carolina Rules Review Commission (RRC) approved the new child care rule language for the QRIS Modernization Plan, known as “Pathways to the Stars”. The Division of Child Development and Early Education is currently preparing a summary of the rules, an online training module for Moodle, and an implementation plan. 2. Please be reminded that any ERS assessment completed on or after February 1, 2025 will be assessed using the ERS-3 versions. We encourage you to visit the QRIS Modernization page on the DCDEE website at this link: https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization to learn more now. 4 Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. 5 Here are some important links on the DCEEE website that may be helpful: Child Care Rules and Laws: https://ncchildcare.ncdhhs.gov/Services/Child-Care-Rules-Law-and-Public-Information Training and Professional Development: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development QRIS Modernization Plan resources: https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization Required Health and Safety Training: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development/Health-and-Safety-Trainings Healthy Social Behaviors: https://www.childcarerrnc.org/special-projects/healthy-social-behaviors/. Healthy Social Behaviors Helpline: Call at 1-704-376-6697 or toll free at 1-888-600-1685 Care for Children Receiving Subsidy: https://ncchildcare.ncdhhs.gov/Provider/Providing-Child-Care/Subsidized-Child-Care/Care-for-Children-Receiving-Subsidy DCDEE Updates, Current Projects, and information applicable to Child Care in NC: https://ncchildcare.ncdhhs.gov/Whats-New 6 If you would like an electronic link to any of the links shared above, please send me an email requesting the links that you’d wish to receive, and I will be glad to send the hyperlinks to you by email. COMPLIANCE PLAN: No compliance documentation is needed for those violations corrected during today’s visit. In the visit summary, I documented the corrective actions taken today to correct those violations. All violations cited and not corrected today must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. Your compliance letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Address your plan to ensure that you will not have that violation again. 6. Your signature 2) Supporting documentation including the following: Please send supporting documentation such as training certificates, CBC letters, acknowledgement statements, and photographs for me to use to verify compliance. Please DO NOT send staff or child medical documents or documentation for verification as this is a violation of HIPPA protocol. If needed I will verify these documents at the next monitoring visit. I must receive your compliance letter no later than October 15, 2025. Please be aware any information submitted by you is legal documentation. If you state in your compliance letter that corrections have been made when they have not, it will be considered falsification of information. If you cannot meet the requirements by this date you shall contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Child care programs are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past eighteen (18) months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Your letter may be mailed to me at: Toni Washington Post Office Box 5347 Mooresville, NC 28117 For your convenience, your compliance letter may be sent by email to: toni.washington@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included in the body of the email: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you today. We appreciate all you and your staff do to serve the children and families in your community. If you have any questions, feel free to contact me by phone at (704) 437-2549 or by email at toni.washington@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: LEARNING JUNGLE MOORESVILLE Facility ID: 49000560 Consultant: TONI WASHINGTON Operation Type: Center Case Number: Visit Date: 10/1/2025 Number Present: 111 Completed Date: 10/1/2025 Age: From 0 To 12 Total Minutes: 435 Time In: 09:45 AM Time Out: 05:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. You, Brittany Decker, Director, assisted me with today’s visit. During today’s visit, we discussed the three QRIS Pathways to the Stars effective July 1, 2025. We covered staff education (including ensuring all staff have WORKS accounts, understanding the 50% requirement for lead teachers and for other educators, and how work experience may count), enhanced ratios and space expectations, the Family and Community Engagement Foundational Practices, and Continuous Quality Improvement (CQI) Plans. During today's visit you, Brittany Decker, Director stated that you will talk over the QRIS Pathways plan with your District Director and contact me, Toni Washington, Consultant with your plan of action in the next few weeks. I conducted your last annual compliance visit on November 14, 2024. I reviewed with you today the facility information found in our system. You stated there have been no changes to your phone number, email address, mailing address, or corporate contact for the facility, Learning Jungle Mooresville. I reviewed the facility’s permit with you today. I reviewed with you today the restrictions on your license, capacity, and age range on your permit and observed these being maintained. Your program’s compliance history was 90% as of September 30, 2025, and was reviewed with you today. Your program currently operates with a five-star license, issued on January 06, 2022, earning six points in staff education, six points in program standards, and one quality point. Your last sanitation inspection was dated March 27, 2025, with a Superior classification and zero demerits Your last fire inspection was dated August 1, 2025. I visited each licensed indoor and outdoor space with you today. I observed students playing in activity, outside play, small groups areas, and eating lunch. I observed that the two infant classrooms, space 1 and 2, did not have outside time today. I observed that in space 5, toddler two that the children did not wash their hands after outside play. I observed that in space 1, two infant sleep charts were not current for two infants that were asleep. In space three (3) one electrical outlet was not covered with plug covers. I observed that in 5 (five) classrooms the walls have chipping paint. I observed that in the toddler’s classroom one feeding plan needs to be updated. A current menu was posted, documented appropriate nutritious snacks and meals, showed a variety of foods, and complied with Meal Patterns for Children in Child Care Programs. Lunch was prepared in the kitchen and served in the classrooms. Today’s lunch included cheese pizza, Toss salad/with ranch dressing, pears, and milk. Cold food and milk were stored in a commercial refrigerator in the kitchen at a temperature of 36 degrees Fahrenheit. I monitored hazardous product storage, medication storage, medication administration, general safety, and discipline practices. I monitored two emergency medication and action plan. I monitored that your last fire drill was dated September 22, 2025. I observed that your last emergency drill was dated August 20, 2025, and it was a Lockdown Drill. I monitored program records, child record files, staff record files. I monitored health and safety requirements. I monitored supervision of children, staff-child ratios and group sizes, approved space use, space capacities, and permit restrictions. I observed both of your vans for transportation. I observed the vans registration, insurance, emergency information for students, first aid kit, fire extinguisher, and all transportation requirements. I completed the “Annual Compliance Monitoring Checklist for Child Care Centers” during today’s visit. The following violations were observed and cited during today's visit. Violation Number Comment Rule 410 Each child did not have an opportunity to be outdoors daily, if weather conditions permitted. In space one(1) and space two(2) children did not have outside play today. The children were not taken outside at the time scheduled on the classroom schedule. GS 110-91(2);.0508(c) 604 Lavatories were not kept clean, in good repair and kept free of storage. In space 3 items were stored in the bathroom. 15A NCAC 18A .2818(a) 608 Children did not wash their hands upon arrival at the center, after each visit to the toilet, before eating, before and after water activity play, after outside play, and after handling animals or animal cages. In space 5 children and teachers did not wash hands after outside play. 15A NCAC 18A .2803(c) 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. Wall in classrooms need to be cleaned and painted. Some classrooms have chipped paint on walls. 15A NCAC 18A .2825(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space three (3) plug covers were missing in one outlet. 10A NCAC 09 .0604(c) 824 Outdoor play area was not enclosed by fence with a minimum height of 4 feet. The top of the fence, less than six feet, was not free from protrusions. A section of the gate in the Preschool playground has protrusion areas where screw are sticking out and the gate is not secure. GS 110-91(6); .0605((i) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. In space one (1) two children sleep charts were not current. .0606(g) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Staff members with the hire date of 5/21/25 and 5/20/25 have not completed First Aid. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Staff members with the hire date 5/5/25 and 5/21/25 have not completed CPR in 90 days of hire. .1102(d) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. Facility have not completed putting staff members on ABCMS provider portal. G.S. 110-90.2 & .2703(r) 1866 Other surfacing materials not identified in rule were used that did not meet the ASTM standards, were not installed, maintained, and/or replaced according to manufacturer's instructions. On toddler playground surfacing around the tree had a hole which was a hazard for children. .0605(j)(2) Technical Assistance: 1. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. 2.I suggested you consider providing an outdoor area for the infant children to actively play outdoors that is suited for all types of outdoor conditions including the wet ground due the rain or dew. I suggested you consider providing a blanket for the grass area, interlocking foam matting for the concrete area, and grass in the dirt area created by the sidewalk right outside your classroom door. Children are to taken outside everyday weather permitting. 3.Per child care rule 10A NCAC 09 .0605(g), the fence gates should be in good repair and may not have gaps measuring more than three and one-half inches but less than nine inches. It was suggested that the screws be tighten and that the fence is made more secure so it does not move when children touch the fence. 4.Per child care rule 10A NCAC 09 .0604(c), each electrical outlet and power strip outlet should be covered. Please be reminded when using decorative lighting seasonally, the electrical outlet built in to the lighting cord should be covered in addition to the unused wall outlet or the unused power strip outlet. 5.Per child care rule 10A NCAC 09 .1102(c)(d), each employee should complete First Aid and CPR training within 90 days of employment and maintain documentation in their staff record file as verification that the employee has completed First Aid and CPR training and maintains a current and valid First Aid and CPR. We reviewed and discussed that CPR and First Aid training must be completed within 90 days of employment. We discussed that CPR and First Aid training cannot be completed online. We also discussed that staff need to complete CPR and First Aid training that is applicable to the age children they work with. We discussed going to the website (www.ncchildcare.nc.gov) and check for agencies that are approved.. certificate. 6.Documents required by child care rule to be posted including Individual Feeding Schedules should be posted individually at a level easily seen by staff and consultants. To maintain compliance with this monitoring expectation and child care requirement, I suggested you hang your Individual Feeding Schedules on a bulletin board or the wall in the classrooms serving children under 15 months of age. Consultation: 1. On July 1, 2025, the North Carolina Rules Review Commission (RRC) approved the new child care rule language for the QRIS Modernization Plan, known as “Pathways to the Stars”. The Division of Child Development and Early Education is currently preparing a summary of the rules, an online training module for Moodle, and an implementation plan. 2. Please be reminded that any ERS assessment completed on or after February 1, 2025 will be assessed using the ERS-3 versions. We encourage you to visit the QRIS Modernization page on the DCDEE website at this link: https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization to learn more now. 4 Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. 5 Here are some important links on the DCEEE website that may be helpful: Child Care Rules and Laws: https://ncchildcare.ncdhhs.gov/Services/Child-Care-Rules-Law-and-Public-Information Training and Professional Development: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development QRIS Modernization Plan resources: https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization Required Health and Safety Training: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development/Health-and-Safety-Trainings Healthy Social Behaviors: https://www.childcarerrnc.org/special-projects/healthy-social-behaviors/. Healthy Social Behaviors Helpline: Call at 1-704-376-6697 or toll free at 1-888-600-1685 Care for Children Receiving Subsidy: https://ncchildcare.ncdhhs.gov/Provider/Providing-Child-Care/Subsidized-Child-Care/Care-for-Children-Receiving-Subsidy DCDEE Updates, Current Projects, and information applicable to Child Care in NC: https://ncchildcare.ncdhhs.gov/Whats-New 6 If you would like an electronic link to any of the links shared above, please send me an email requesting the links that you’d wish to receive, and I will be glad to send the hyperlinks to you by email. COMPLIANCE PLAN: No compliance documentation is needed for those violations corrected during today’s visit. In the visit summary, I documented the corrective actions taken today to correct those violations. All violations cited and not corrected today must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. Your compliance letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Address your plan to ensure that you will not have that violation again. 6. Your signature 2) Supporting documentation including the following: Please send supporting documentation such as training certificates, CBC letters, acknowledgement statements, and photographs for me to use to verify compliance. Please DO NOT send staff or child medical documents or documentation for verification as this is a violation of HIPPA protocol. If needed I will verify these documents at the next monitoring visit. I must receive your compliance letter no later than October 15, 2025. Please be aware any information submitted by you is legal documentation. If you state in your compliance letter that corrections have been made when they have not, it will be considered falsification of information. If you cannot meet the requirements by this date you shall contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Child care programs are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past eighteen (18) months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Your letter may be mailed to me at: Toni Washington Post Office Box 5347 Mooresville, NC 28117 For your convenience, your compliance letter may be sent by email to: toni.washington@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included in the body of the email: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you today. We appreciate all you and your staff do to serve the children and families in your community. If you have any questions, feel free to contact me by phone at (704) 437-2549 or by email at toni.washington@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0803 · Violation

Name of Operation: LEARNING JUNGLE MOORESVILLE Facility ID: 49000560 Consultant: TONI WASHINGTON Operation Type: Center Case Number: Visit Date: 11/14/2024 Number Present: 109 Completed Date: 11/14/2024 Age: From 0 To 5 Total Minutes: 345 Time In: 08:45 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. You, Brittany Decker, Director, assisted me with today’s visit. Your last annual compliance visit was conducted on November 27, 2023. Your program currently operates with a five-star license, issued on January 06,2022, earning 6 points in staff education, 6 points in program standards, and 1 quality points for a total of 13 points. Your program’s compliance history was 90% as of November 13, 2024, and was reviewed with you today. I observed your sanitation inspection was dated July 23, 2024, with a superior classification and 4 demerits. I observed your last fire inspection was dated December 08, 2023. I visited each license indoor space and each outdoor space with you today. I observed children adequately supervised during today’s visit. I observed enhanced staff-child ratio maintained during today’s visit. I observed adequate approved enhanced space use maintained during today’s visit. I observed children engaged in free play activities indoor, circle time, small group activities, personal care routines, and lunch. I observed toys, materials, and equipment to be child-sized, developmentally appropriate, and in good repair. I observed materials accessible to the children to not be sufficient quantity. I observed that in all classroom’s books needed to be replaced and there was not a sufficient quantity. I also observed that in all classrooms I observed and monitored medications in all classrooms and medical action plans on file. I observed that two medications forms did not have the correct amount to be applied written on medication form by the parent. This was corrected by the teacher and director during the visit. I observed the outdoor play environment. On all 4 playground areas I observed the equipment and materials to be in good repair. I observed the fence to be of adequate height and in good repair in all areas. I observed monthly outdoor inspections documented for the past twelve months. I observed the last outdoor inspection dated November 8, 2024. Menus were posted for the month of November. Today’s lunch consisted of fish, baked beans, pineapples, wheat bread, and milk. I observed your monthly fire drill log documented for the past twelve (12). I observed your last fire drill was dated November 01, 2024. I observed your quarterly shelter-in-place and lock-down drill log. I observed you last dill was a Lockdown drill and was dated August 22, 2024. I observed your Emergency Preparedness Response (EPR) Plan needs to be updated. I suggested that you update the EPR plan at the beginning of each school year with changes. It was suggested that you print the first page of the plan and add it to your EPR book to show it has been updated. I observed your Incident Log to be current for the school year. I reviewed children’s records today and observed no violations regarding children’s records. I reviewed staff records today. I reviewed your completed Staff and Training worksheet. The visit summary packet was discussed at the end of you visit. The following violations were observed and cited during today’s visit: Violation Number Comment Rule 468 When three year old children and older were in care, the materials and equipment in the activity area was not in sufficient quantity to allow at least three children to use the area regardless of whether the children choose the same or different activities. Materials need to be added to all classrooms of children three and up so there is a sufficient amount of materials to all activity areas. .0510(d)(1) 488 For children under three years of age, materials were not offered in sufficient quantity to allow all children to use them at some time during the day and to allow for a range of choices. In all classrooms for children under three years of age materials need to be added to all activity areas so there is a sufficient quantity. .0510(e)(3) 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. 2 bottles in infant 2 classroom were not labeled with name of child and current date. 15A NCAC 18A .2804(d) 603 All floors and floor coverings were not constructed of nonabsorbent material and/or were not kept clean and in good repair. All area rugs in all classrooms need to be cleaned. 15A NCAC 18A .2824(a)&(b) 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. Walls in all classrooms need to be painted and repaired. 15A NCAC 18A .2825(a) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. Emergency medication was not stored 5 feet out of children reach. 15A NCAC 18A .2820(d) 847 Parent's medication authorization did not include required information. Two medications authorization forms for diaper creams did not have an amount to be applied. 10A NCAC 09 .0803(4)(6-9) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Plastic bags were accessible to children in the two-year-old classroom. .0604(q) 1821 The EPR Plan did not include the date of the last revision of the plan. EPR plan needs to be updated. .0607(d)(8) 1824 The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. Employee's with the hire dates 9/25/23,8/03/23,07/17/23, 10/19/23, and 10/16/23 have not reviewed the EPR plan annually. .0607(e) Technical Assistance: 1. It was discussed with the director that all medication needs to be locked, and emergency medications need to be hung 5 feet high so that they can not be reached by children. It was discussed also that all medication forms need to be completed by parents. It was discussed that administrative staff look over all forms before placing them in the classroom. 2. It was discussed that EPR Plans need to be updated annually. It was suggested that when the EPR plan is updated that the staff is trained and updated on the EPR plan at this time. It was suggested that this is done the same time every year. Staff need to sign a sheet stating they have had this training annually. 3. It was suggested that teachers check infant bottles as the parent and child enters the classroom to make sure the name and date are on the bottles. 4. It was discussed that teachers need to check classrooms to make sure items that may be a hazard are locked or removed from the classroom. 5. It was discussed with the director that all walls in the classrooms need to be painted and cleaned. It was also suggested that area rugs be cleaned, and a schedule is put in place to have this done quarterly. Consultation: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. All violations cited must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. Your letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Address your plan to ensure that you will not have that violation again. 6. Your signature I advise you to be prepared to provide supporting documentation in the form of photos, documents, certificates, etc. should I request them in order to clarify or verify compliance. Your letter may be mailed to me at: Toni Washington Post Office Box 5347 Mooresville, NC 28117 For your convenience, your letter may be sent by email to: toni.washington@dhhs.nc.gov I must receive your compliance letter no later than November 28, 2024. Please Note: If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. If you cannot meet the requirements by this date, you shall contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Compliance History: You are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Please continue to visit DCDEE’s website to get the latest information for child care settings and child care updates at https://ncchildcare.ncdhhs.gov/. Thank you for having your Staff & Training Worksheet complete and available for review prior to today’s visit. The most up to date Staff & Training Worksheet form is available on the DCDEE website under the Provider tab and “Provider Documents and Forms”. Thank you for your time today. We appreciate all you are doing to serve the children and families of NC. If you have any questions, feel free to contact me by phone at (704) 437-2549 or by email at toni.washington@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov. or at (704)594-0153. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: LEARNING JUNGLE MOORESVILLE Facility ID: 49000560 Consultant: TONI WASHINGTON Operation Type: Center Case Number: Visit Date: 11/14/2024 Number Present: 109 Completed Date: 11/14/2024 Age: From 0 To 5 Total Minutes: 345 Time In: 08:45 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. You, Brittany Decker, Director, assisted me with today’s visit. Your last annual compliance visit was conducted on November 27, 2023. Your program currently operates with a five-star license, issued on January 06,2022, earning 6 points in staff education, 6 points in program standards, and 1 quality points for a total of 13 points. Your program’s compliance history was 90% as of November 13, 2024, and was reviewed with you today. I observed your sanitation inspection was dated July 23, 2024, with a superior classification and 4 demerits. I observed your last fire inspection was dated December 08, 2023. I visited each license indoor space and each outdoor space with you today. I observed children adequately supervised during today’s visit. I observed enhanced staff-child ratio maintained during today’s visit. I observed adequate approved enhanced space use maintained during today’s visit. I observed children engaged in free play activities indoor, circle time, small group activities, personal care routines, and lunch. I observed toys, materials, and equipment to be child-sized, developmentally appropriate, and in good repair. I observed materials accessible to the children to not be sufficient quantity. I observed that in all classroom’s books needed to be replaced and there was not a sufficient quantity. I also observed that in all classrooms I observed and monitored medications in all classrooms and medical action plans on file. I observed that two medications forms did not have the correct amount to be applied written on medication form by the parent. This was corrected by the teacher and director during the visit. I observed the outdoor play environment. On all 4 playground areas I observed the equipment and materials to be in good repair. I observed the fence to be of adequate height and in good repair in all areas. I observed monthly outdoor inspections documented for the past twelve months. I observed the last outdoor inspection dated November 8, 2024. Menus were posted for the month of November. Today’s lunch consisted of fish, baked beans, pineapples, wheat bread, and milk. I observed your monthly fire drill log documented for the past twelve (12). I observed your last fire drill was dated November 01, 2024. I observed your quarterly shelter-in-place and lock-down drill log. I observed you last dill was a Lockdown drill and was dated August 22, 2024. I observed your Emergency Preparedness Response (EPR) Plan needs to be updated. I suggested that you update the EPR plan at the beginning of each school year with changes. It was suggested that you print the first page of the plan and add it to your EPR book to show it has been updated. I observed your Incident Log to be current for the school year. I reviewed children’s records today and observed no violations regarding children’s records. I reviewed staff records today. I reviewed your completed Staff and Training worksheet. The visit summary packet was discussed at the end of you visit. The following violations were observed and cited during today’s visit: Violation Number Comment Rule 468 When three year old children and older were in care, the materials and equipment in the activity area was not in sufficient quantity to allow at least three children to use the area regardless of whether the children choose the same or different activities. Materials need to be added to all classrooms of children three and up so there is a sufficient amount of materials to all activity areas. .0510(d)(1) 488 For children under three years of age, materials were not offered in sufficient quantity to allow all children to use them at some time during the day and to allow for a range of choices. In all classrooms for children under three years of age materials need to be added to all activity areas so there is a sufficient quantity. .0510(e)(3) 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. 2 bottles in infant 2 classroom were not labeled with name of child and current date. 15A NCAC 18A .2804(d) 603 All floors and floor coverings were not constructed of nonabsorbent material and/or were not kept clean and in good repair. All area rugs in all classrooms need to be cleaned. 15A NCAC 18A .2824(a)&(b) 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. Walls in all classrooms need to be painted and repaired. 15A NCAC 18A .2825(a) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. Emergency medication was not stored 5 feet out of children reach. 15A NCAC 18A .2820(d) 847 Parent's medication authorization did not include required information. Two medications authorization forms for diaper creams did not have an amount to be applied. 10A NCAC 09 .0803(4)(6-9) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Plastic bags were accessible to children in the two-year-old classroom. .0604(q) 1821 The EPR Plan did not include the date of the last revision of the plan. EPR plan needs to be updated. .0607(d)(8) 1824 The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. Employee's with the hire dates 9/25/23,8/03/23,07/17/23, 10/19/23, and 10/16/23 have not reviewed the EPR plan annually. .0607(e) Technical Assistance: 1. It was discussed with the director that all medication needs to be locked, and emergency medications need to be hung 5 feet high so that they can not be reached by children. It was discussed also that all medication forms need to be completed by parents. It was discussed that administrative staff look over all forms before placing them in the classroom. 2. It was discussed that EPR Plans need to be updated annually. It was suggested that when the EPR plan is updated that the staff is trained and updated on the EPR plan at this time. It was suggested that this is done the same time every year. Staff need to sign a sheet stating they have had this training annually. 3. It was suggested that teachers check infant bottles as the parent and child enters the classroom to make sure the name and date are on the bottles. 4. It was discussed that teachers need to check classrooms to make sure items that may be a hazard are locked or removed from the classroom. 5. It was discussed with the director that all walls in the classrooms need to be painted and cleaned. It was also suggested that area rugs be cleaned, and a schedule is put in place to have this done quarterly. Consultation: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. All violations cited must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. Your letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Address your plan to ensure that you will not have that violation again. 6. Your signature I advise you to be prepared to provide supporting documentation in the form of photos, documents, certificates, etc. should I request them in order to clarify or verify compliance. Your letter may be mailed to me at: Toni Washington Post Office Box 5347 Mooresville, NC 28117 For your convenience, your letter may be sent by email to: toni.washington@dhhs.nc.gov I must receive your compliance letter no later than November 28, 2024. Please Note: If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. If you cannot meet the requirements by this date, you shall contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Compliance History: You are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Please continue to visit DCDEE’s website to get the latest information for child care settings and child care updates at https://ncchildcare.ncdhhs.gov/. Thank you for having your Staff & Training Worksheet complete and available for review prior to today’s visit. The most up to date Staff & Training Worksheet form is available on the DCDEE website under the Provider tab and “Provider Documents and Forms”. Thank you for your time today. We appreciate all you are doing to serve the children and families of NC. If you have any questions, feel free to contact me by phone at (704) 437-2549 or by email at toni.washington@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov. or at (704)594-0153. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0803 · Violation

Name of Operation: LEARNING JUNGLE MOORESVILLE Facility ID: 49000560 Consultant: TONI WASHINGTON Operation Type: Center Case Number: Visit Date: 6/20/2024 Number Present: 104 Completed Date: 6/20/2024 Age: From 0 To 12 Total Minutes: 240 Time In: 10:00 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. You, Brittany Decker, Center Director, assisted me with the visit. Your program currently operates with a Five-star license. Your last ACV was on November 27, 2023. I observed your Five-Star License, NC Child Care Summary of the Law, current menu, Sanitation placard, Emergency Medical Care Plan, daily schedule, activity plans posted as required. I observed children adequately supervised during today’s visit. I observed enhanced staff-child ratio maintained during today’s visit. I observed adequate approved space used during today’s visit. I observed permit restrictions maintained during today’s visit. I observed a menu posted for the week of June 17-21, 2024. Today’s lunch consisted of Turkey and Cheese Lunchables, crackers, Tator Tots, peaches, and milk. I observed children in both the indoor and outdoor learning environments and found supervision and staff/child ratios to be in compliance. I observed children throughout the child care facility were participating in group time, free play in activity areas, transitions, and personal care routines. I observed no hazardous materials or equipment to be accessible to the children during today’s visit. I observed and monitored medications in all classrooms. All medications were in compliance and forms were complete. Remember to check all medication forms after parents complete the forms to make sure they are completed correctly. Your sanitation inspection was conducted on March 11, 2024, with a Superior classification and 0 demerits. Your last Fire Inspection was conducted on December 08, 2023. I observed your monthly Fire Drill Log, a drill was conducted on June 14, 2024. Fire drill log is current and in compliance. I observed your Emergency Drill Log and a Lockdown drill was conducted on May 22, 2024. Emergency drills are to be conducted every three months. Your last playground inspection was conducted on June 12, 2024. I observed all staff Criminal background qualifying letters, I monitored all staff criminal background qualifying letters in the ABCMS system. I observed that all qualifying letters are in compliance. CPR & First Aid training, ITS-SIDS, BASAC and Recognizing & Responding to Suspicious of Child Maltreatment training and all were monitored during the visit. The following violation was observed and cited during today’s visit: Violation Number Comment Rule 847 Parent's medication authorization did not include required information. In space 4 there were 2 medication forms that were not complete. Director completed the blank spaces on the form. 10A NCAC 09 .0803(4)(6-9) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Staff members with hire dates 06/07/23, 11/22/21, and 10/21/22 do not have First Aid Training. .1102(c) Technical Assistance: 1. In most classroom the dramatic play kitchen sets need to be replaced. The materials (kitchen sets) are in repair and can not be fixed in some classrooms. 2. When scheduling CPR and First Aid check with the instructor and make sure that both CPR and First Aid are being offered. All violations cited must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. Your letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Address your plan to ensure that you will not have that violation again. 6. Your signature I advise you to be prepared to provide supporting documentation in the form of photos, documents, certificates, etc. should I request them in order to clarify or verify compliance. Your letter may be mailed to me at: Toni Washington Post Office Box 5347 Mooresville, NC 28117 For your convenience, your letter may be sent by email to: toni.washington@dhhs.nc.gov I must receive your compliance letter no later than July 4, 2024. Please Note: If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. If you cannot meet the requirements by this date, you should contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Compliance History: You are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Please continue to visit DCDEE’s website to get the latest information for child care settings and child care updates at https://ncchildcare.ncdhhs.gov/. Thank you for your time today. We appreciate all you are doing to serve the children and families of NC. If you have any questions, feel free to contact me by phone at (704) 437-2549 or by email at toni.washington@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov. or at (704)594-0153. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: LEARNING JUNGLE MOORESVILLE Facility ID: 49000560 Consultant: TONI WASHINGTON Operation Type: Center Case Number: Visit Date: 3/14/2024 Number Present: 105 Completed Date: 3/14/2024 Age: From 0 To 5 Total Minutes: 180 Time In: 09:00 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Unannounced Visit Follow-Up Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an unannounced Visit Follow up. You, Brittany Decker, Director, assisted me with today’s visit. Your program currently operates with a five-star license, issued on January 6, 2022, earning 6 points in staff education, 6 points in program standards, and 1 quality point. I visited each licensed indoor space today. I observed children playing in activity areas, participating in teacher directed whole group and small group activities, arrival of children, children playing outside, children finishing breakfast, transition, transition from outside and then back to the classroom setting. I observed children adequately supervised during today’s visit. I monitored all classes for adequate supervision and discipline procedures. I observed that the teachers are now using a name-to-face sheet which allows them to check attendance every 30 minutes. The director stated staff members are still receiving technical assistance from the Iredell Partnership for children and the Healthy Social Behavior Specialist on the discipline procedures as well as addressing behavior in the classroom. The staff receives technical assistance, training, and coaching from Na’tasha Peterson, Healthy Social Behavior Specialist every other week as well as online technical assistance if needed. I observed that children are being redirected and positive discipline measures are being used in all classrooms. I observed today’s lunch consisted of turkey and cheese wheat wraps, peas, peaches, and milk. I observed voluntary enhanced staff-child ratios maintained during today’s visit. I observed adequate approved space used during today’s visit. I observed enhanced space capacity maintained throughout the center during today's visit. I reviewed staff records at the Annual Compliance Visit that was conducted on November 27, 2023. I observed no new staff have been hired since the Annual Compliance visit. All staff record files were available for review today. The following violations observed and cited during today's visit: Violation Number Comment Rule 404 All staff did not wash their hands thoroughly after diapering each child. Staff member in the infant 2 class did not wash her hands after the diaper change. 15A NCAC 18A .2803(a) 405 A child's hands were not washed after each diaper change. The child's hands were not washed after the diaper change. The child's hands were wiped with a wipe. 15A NCAC 18A .2803(c)(2) 1301 Center did not maintain a record of daily attendance. Attendance was not done in the classroom for the two year old's. The director corrected the attendance. GS 110-91(9) Technical Assistance: 1. The proper procedure is to wash the child’s hand after diaper changing. It was suggested to the director that staff review the handwashing policy for children and staff. Consultation: It was discussed with the Director because of the discipline violation that was cited on October 25, 2023 there is a chance that an Administrative Action might be issued in the future. All violations cited must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. Your letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Address your plan to ensure that you will not have that violation again. 6. Your signature I advise you to be prepared to provide supporting documentation in the form of photos, documents, certificates, etc. should I request them in order to clarify or verify compliance. Your letter may be mailed to me at: Toni Washington Post Office Box 5347 Mooresville, NC 28117 For your convenience, your letter may be sent by email to: toni.washington@dhhs.nc.gov I must receive your compliance letter no later than March 28, 2024. Please Note: If you state in your letter that corrections have been made when they have not, it will be considered a falsification of information. If you cannot meet the requirements by this date, you shall contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Compliance History: You are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Please continue to visit DCDEE’s website to get the latest information for child care settings and child care updates at https://ncchildcare.ncdhhs.gov/. Thank you for your time today. We appreciate all you are doing to serve the children and families of NC. If you have any questions, feel free to contact me by phone at (704) 437-2549 or by email at toni.washington@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov. or at (704)594-0153. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times