Lake Norman Prime Time FOR Kids

10A NCAC 09 .0901 · Violation

Name of Operation: LAKE NORMAN PRIME TIME FOR KIDS Facility ID: 49000266 Consultant: TONI WASHINGTON Operation Type: Center Case Number: Visit Date: 12/3/2025 Number Present: 50 Completed Date: 12/3/2025 Age: From 5 To 12 Total Minutes: 180 Time In: 01:00 PM Time Out: 04:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. You, Penny Harris, Site Director, assisted me with today’s visit. I conducted your last annual compliance visit on January 16, 2025. I reviewed with you today the facility information found in our system. You stated there have been no changes to your phone number, email address, mailing address, or corporate contact for the facility, Iredell-Statesville Schools. I reviewed the facility’s permit with you today. I reviewed with you today the restrictions on your license, capacity, and age range on your permit and observed these being maintained. Your program’s compliance history was 88% as of December 02, 2025, and was reviewed with you today. Your program currently operates with a four-star license, issued on September 13, 2024, earning seven points in staff education, four points in program standards, and one quality point. During today’s visit, we discussed the three QRIS Pathways to the Stars effective July 1, 2025. We covered staff education (including ensuring all staff have WORKS accounts, understanding the 50% requirement for lead teachers and for other educators, and how work experience may count), enhanced ratios and space expectations, the Family and Community Engagement Foundational Practices, and Continuous Quality Improvement (CQI) Plans. I visited each licensed indoor and outdoor space with you today. I observed students playing in activity areas, eating snacks, and outdoors play on the playground. A menu was posted, documented appropriate nutritious snacks and meals, showed a variety of foods, and complied with Meal Patterns for Children in Child Care Programs. The current menu was not posted, and staff printed and posted the current snack menu. Snack was prepared in the kitchen and served in the cafeteria. Today’s snack included Cheese-Its, and apple juice. Cold food and milk were stored in a commercial refrigerator in the kitchen at a temperature of 36 degrees Fahrenheit. I monitored hazardous product storage, medication storage, medication administration, general safety, and discipline practices. I monitored that your last fire drill was dated November 12, 2025. I observed that your last emergency drill was dated November 19, 2025, and it was a Lockdown drill. I monitored program records, child record files, staff record files. I monitored health and safety requirements. I monitored supervision of children, staff-child ratios and group sizes, approved space use, space capacities, and permit restrictions. I completed the “Annual Compliance Monitoring Checklist for Child Care Centers” during today’s visit. The following violations were violations observed and cited during today's visit: Violation Number Comment Rule 303 Children were not adequately supervised at all times. One child was left in the cafeteria area alone while staff took children to the bathroom. Two children entered the cafeteria area from the outside while staff was taking children to the bathroom which resulted in children not having staff in the cafeteria area and no supervision. .1801(a)(1-5) 526 Menus for all meals and snacks were not current or posted where easily seen by parents and cook. A current snack menu was not posted for the month. 10A NCAC 09 .0901(b) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. Employee with the hire date of 9/19/23 did not have an annuals health questionnaire on file. .0701(a) 1824 The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. Staff with the hire date of 9/19/23 has not reviewed the EPR plan annually. .0607(e) 1898 Staff did not complete the health and safety training within one year of employment. Staff with the hire date of 9/19/23 has not completed health and safety trainings. .1102(a) Technical Assistance: 1.It was discussed that children are to be supervised at all times. It was also discussed that when taking children to the bathroom and leaving the cafeteria, if no staff remain in the cafeteria, all children must be taken to the bathroom to ensure continuous supervision. 2. It was discussed that all staff must have documentation on file to show that they have reviewed the EPR Plan annually or when information in the plan changed to ensure all information was current. 3. It was discussed that staff are to complete an annual health questionnaire and keep it on file. 4. It was discussed that health and safety training are to be completed within the first year of hire and every 5 years after. Consultation: CONSULTATION: 1 Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest information for child care settings and child care updates including the most up to date documents and forms. 2 Visit NC Child Care Health and Safety Resource Center at http://healthychildcare.unc.edu to find the following resources: technical assistance, coaching support, resources, handwashing and diapering posters, monthly newsletters, and a list of approved in-service trainings including, but not limited to, ITS-SIDS training and Emergency Preparedness and Response in Child Care training. 3. The following steps are how you can begin preparing for the Rated License process: If you choose Pathway 1: • Complete the “Application For Assessment for a Rated License for Centers” electronically and submit to your child care consultant no later than, May 2026. • Complete the “Environmental Rating Scale (ERS) Assessment Request” form electronically and submit to your child care consultant no later than, May 2026. • Confirm all staff have active WORKS accounts. • Complete the QRIS Staff Information and Education Worksheet electronically. • Begin planning for your three-month self-study using the applicable SACERS-U. COMPLIANCE PLAN: No compliance documentation is needed for those violations corrected during today’s visit. In the visit summary, I documented the corrective actions taken today to correct those violations. All violations cited and not corrected today must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. Your compliance letter must include the following: 1.The name of your center 2.The center’s ID number 3.The date you write the letter 4.Address each violation stating how you corrected the violation and are now in compliance. 5.Address your plan to ensure that you will not have that violation again. 6.Your signature 2)Supporting documentation including the following: Please send supporting documentation such as training certificates, CBC letters, acknowledgement statements, and photographs for me to use to verify compliance. Please DO NOT send staff or child medical documents or documentation for verification as this is a violation of HIPPA protocol. If needed I will verify these documents at the next monitoring visit. I must receive your compliance letter no later than December 17, 2025. Please be aware any information submitted by you is legal documentation. If you state in your compliance letter that corrections have been made when they have not, it will be considered falsification of information. If you cannot meet the requirements by this date you shall contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Child care programs are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past eighteen (18) months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Your letter may be mailed to me at: Toni Washington Post Office Box 5347 Mooresville, NC 28117 For your convenience, your compliance letter may be sent by email to: toni.washington@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included in the body of the email: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you today. We appreciate all you and your staff do to serve the children and families in your community. If you have any questions, feel free to contact me by phone at (704) 437-2549 or by email at toni.washington@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: LAKE NORMAN PRIME TIME FOR KIDS Facility ID: 49000266 Consultant: TONI WASHINGTON Operation Type: Center Case Number: Visit Date: 8/12/2025 Number Present: 46 Completed Date: 8/12/2025 Age: From 6 To 10 Total Minutes: 150 Time In: 02:00 PM Time Out: 04:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. You, Penny Harris, Site Coordinator, assisted me with today’s visit. I conducted your last annual compliance visit on January 16, 2025. I reviewed with you today the facility information found in our system. You stated there have been no changes to your phone number, email address, mailing address, or corporate contact for the facility. You stated there has been no change with the corporate owner, Iredell-Statesville Schools, that owns your facility. I reviewed the facility’s permit with you today including the restrictions, capacity, and age range and observed these being maintained today. Your center's compliance history was 88% as of August 11, 2025, and was reviewed with you today. Your program currently operates with a Four-star license, issued on January 10, 2018, earning five points in staff education, six points in program standards, and one quality point. Your most recent fire inspection was dated October 24, 2024. Your most recent sanitation inspection was dated October 08, 2024, with an Approved classification and 0 demerits. You and I completed a walk-through of the indoor licensed spaces today. I observed children throughout the facility participating in free play in activity areas, transitions, and personal care routines. You and I completed a walk-through of the outdoor licensed spaces today. A current menu was posted, documented appropriate nutritious snacks and meals, showed a variety of foods, and complied with Meal Patterns for Children in Child Care Programs. Meals were prepared in the cafeteria and served in the cafeteria. Cold food and milk were stored in a commercial refrigerator in the kitchen at a temperature of 44 degrees Fahrenheit. I observed that today’s snack consisted of bananas, goldfish and water. I monitored hazardous product storage, medication storage, medication administration, general safety, and discipline. I monitored program records including emergency medical care plan, safe arrival and departure procedures, incident log, outdoor safety inspections, fire drills, emergency drills, and your Emergency Preparedness Response (EPR) Plan. I reviewed staff record files for four returning staff members to verify current and valid Criminal Background Check qualification letters ( all Criminal Background Check qualification letters were checked in the ABCMS System)( one employee with the hire date of 1/6/25 did not have a qualifying letter on file for view), valid CPR and First Aid training, completion of Basic School Age Care training, completion of the Recognizing and Responding to Suspicions of Child Maltreatment training, completion of Playground Safety training by at least one staff member, and completion of Emergency Preparedness and Response training by at least one staff member. I monitored health and safety requirements. I reviewed your written operational, administrative, and personnel policies and your parent participation plan at a routine unannounced visit on August 20, 2024. You stated your written policies and procedures had not changed. I monitored supervision, staff-child ratios, group sizes, approved space use, space capacities, and permit restrictions. The following violation was observed and cited during today’s visit: Violation Number Comment Rule 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Employee with the hire date of 10/11/21 does not have a current First Aid certificate on file. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Employee with the hire date of 10/11/21 does not have a current CPR certificate on file. .1102(d) 1757 A valid qualification letter was not on file and available to review at the facility. Employee with the hire date of 1/6/25 does not have a current qualification letter on file. G.S. 110-90.2(b) & (d) & .2703(e) TECHNICAL ASSISTANCE: 1.All employees are to have a copy of their criminal background qualification letter on file for view. It was discussed with the Site Coordinator that each employee must have a copy of the criminal background letter on file for view. 2.It was discussed that First Aid and CPR must be kept current by all staff members. A current card must be kept on file in the staff folder. CONSULTATION: 1 Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest information for child care settings and child care updates including the most up to date documents and forms. 2 Visit NC Child Care Health and Safety Resource Center at http://healthychildcare.unc.edu to find the following resources: technical assistance, coaching support, resources, handwashing and diapering posters, monthly newsletters, and a list of approved in-service trainings including, but not limited to, ITS-SIDS training and Emergency Preparedness and Response in Child Care training. 3 The Change of Information form for CBC is listed in law. When a new staff member starts working at a facility and gives the administrator a CBC qualification letter that was previously completed while working at another facility, but is still current, the administrator must send a Change of Information form for that new staff member to the CBC unit or connect the new employee to the facility through the ABCMS portal. The Change of Information form can be found on DCDEE’s website under Provider Documents and Forms. Administrators may take the ABCMS training through DCDEE MOODLE to gain access codes necessary to complete the process in ABCMS. COMPLIANCE PLAN: No compliance documentation is needed for those violations corrected during today’s visit. In the visit summary, I documented the corrective actions taken today to correct those violations. All violations cited and not corrected today must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. Your compliance letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Address your plan to ensure that you will not have that violation again. 6. Your signature 2) Supporting documentation including the following: Please send supporting documentation such as training certificates, CBC letters, acknowledgement statements, and photographs for me to use to verify compliance. Please DO NOT send staff or child medical documents or documentation for verification as this is a violation of HIPPA protocol. If needed I will verify these documents at the next monitoring visit. I must receive your compliance letter no later than August 26, 2025. Please be aware any information submitted by you is legal documentation. If you state in your compliance letter that corrections have been made when they have not, it will be considered falsification of information. If you cannot meet the requirements by this date you shall contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Child care programs are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past eighteen (18) months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Your letter may be mailed to me at: Toni Washington Post Office Box 5347 Mooresville, NC 28117 For your convenience, your compliance letter may be sent by email to: toni.washington@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included in the body of the email: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you today. We appreciate all you and your staff are doing to serve the children and families in your community. If you have any questions, feel free to contact me by phone at (704) 437-2549 or by email at toni.washington@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0901 · Violation

Name of Operation: LAKE NORMAN PRIME TIME FOR KIDS Facility ID: 49000266 Consultant: TONI WASHINGTON Operation Type: Center Case Number: Visit Date: 1/16/2025 Number Present: 25 Completed Date: 1/16/2025 Age: From 5 To 12 Total Minutes: 180 Time In: 02:00 PM Time Out: 05:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. You, Penny Harris, Site Coordinator, assisted me with today’s visit. Your last annual compliance visit was conducted on February 13, 2024. Your program currently operates with a four-star license, issued on March 22, 2019, earning 7 points in staff education, 4 points in program standards, and 1 quality point. Your program’s compliance history was 90% as of January 16, 2025, and was reviewed with you today. I observed your sanitation inspection was dated October 08, 2024, with a superior classification and 0 demerits received in my office on October 10, 2024. I observed your last fire inspection was dated October 24, 2024. I visited each license indoor space and each outdoor space with you today. I observed children adequately supervised during today’s visit. I observed enhanced staff-child ratio maintained during today’s visit. I observed adequate approved enhanced space use maintained during today’s visit. I observed children engaged in free play activities indoor and outdoor. I observed toys, materials, and equipment to be child-sized, developmentally appropriate, and in good repair. I observed materials accessible to the children and of sufficient quantity. I reviewed children’s records today and observed no violations. I reviewed staff records today. I observed and monitored one medications, one medical action plans on file. I observed the outdoor play environment. I observed the equipment and materials to be in good repair. I observed the fence to be of adequate height and in good repair in all areas. I observed your last playground inspection was dated December 16, 2024. I observed your monthly fire drill log documented for the past twelve (12) months. I observed your last fire drill was December 16, 2024. I observed your quarterly shelter-in-place and lock-down drill log. I observed your last dill was a Lock-down drill, and it was dated November 13, 2024. I observed your Emergency Preparedness Response (EPR) Plan was last updated on August 7,2024. I observed menus posted and the menu was not current, it was for the month of January. I observed today’s snack consisted of strawberries, animal crackers, and water. I observed that the snack served was not what was posted on the menu. I observed your Incident Log to be current for the school year. I reviewed your completed Staff and Training worksheet. The visit summary packet was discussed at the end of you visit. The following violations were observed and cited during today’s visit: Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. Activity Plans were not posted. GS 110-91(12); .0508(a) 528 Food substitution was not of comparable food value or recorded on the menu prior to the meal or snack being served. Snack was a substitution and was not recorded on menu. 10A NCAC 09 .0901(b) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. Employees with hire dates 3/10/17, 9/9/21, 10/15/21,and 9/19/23 did not have health questionnaire on file. .0701(a) 1757 A valid qualification letter was not on file and available to review at the facility. Employee wit the hire date 1/6/25 did not have a qualification letter on file. G.S. 110-90.2(b) & (d) & .2703(e) 1825 All staff did not review the center's EPR Plan during orientation and/or on an annual basis with the trained staff. Documentation of the review was not maintained on file. Staff hired 03/16/17, 9/9/21,10/15/21, and 9/19/23 did not have documentation of annual review on file. .0607(f) Technical Assistance 1. Menus need to be posted, and they need to be current every month. If the snack is a substitution, you must mark it on the current menu before serving snack to the children. 2. Current Activity plans need to be posted each week. Activity Plans need to be posted on Monday of the current week. It was discussed with staff that they could complete the Activity plans before Friday and post them on Friday for the next week. Consultation: 1.As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. 2 Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest information for child care settings and child care updates including the most up to date documents and forms. 3. Visit NC Child Care Health and Safety Resource Center at http://healthychildcare.unc.edu to find the following resources: technical assistance, coaching support, resources, handwashing and diapering posters, monthly newsletters, and a list of approved in-service trainings including, but not limited to, ITS-SIDS training and Emergency Preparedness and Response in Child Care training. All violations cited must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. Your letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Address your plan to ensure that you will not have that violation again. 6. Your signature I advise you to be prepared to provide supporting documentation in the form of photos, documents, certificates, etc. should I request them in order to clarify or verify compliance. Your letter may be mailed to me at: Toni Washington Post Office Box 5347 Mooresville, NC 28117 For your convenience, your letter may be sent by email to: toni.washington@dhhs.nc.gov I must receive your compliance letter no later than January 30, 2025. Please Note: If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. If you cannot meet the requirements by this date, you shall contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Compliance History: You are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Please continue to visit DCDEE’s website to get the latest information for child care settings and child care updates at https://ncchildcare.ncdhhs.gov/. Thank you for having your Staff & Training Worksheet complete and available for review prior to today’s visit. The most up to date Staff & Training Worksheet form is available on the DCDEE website under the Provider tab and “Provider Documents and Forms”. Thank you for your time today. We appreciate all you are doing to serve the children and families of NC. If you have any questions, feel free to contact me by phone at (704) 437-2549 or by email at toni.washington@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: LAKE NORMAN PRIME TIME FOR KIDS Facility ID: 49000266 Consultant: TONI WASHINGTON Operation Type: Center Case Number: Visit Date: 1/16/2025 Number Present: 25 Completed Date: 1/16/2025 Age: From 5 To 12 Total Minutes: 180 Time In: 02:00 PM Time Out: 05:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. You, Penny Harris, Site Coordinator, assisted me with today’s visit. Your last annual compliance visit was conducted on February 13, 2024. Your program currently operates with a four-star license, issued on March 22, 2019, earning 7 points in staff education, 4 points in program standards, and 1 quality point. Your program’s compliance history was 90% as of January 16, 2025, and was reviewed with you today. I observed your sanitation inspection was dated October 08, 2024, with a superior classification and 0 demerits received in my office on October 10, 2024. I observed your last fire inspection was dated October 24, 2024. I visited each license indoor space and each outdoor space with you today. I observed children adequately supervised during today’s visit. I observed enhanced staff-child ratio maintained during today’s visit. I observed adequate approved enhanced space use maintained during today’s visit. I observed children engaged in free play activities indoor and outdoor. I observed toys, materials, and equipment to be child-sized, developmentally appropriate, and in good repair. I observed materials accessible to the children and of sufficient quantity. I reviewed children’s records today and observed no violations. I reviewed staff records today. I observed and monitored one medications, one medical action plans on file. I observed the outdoor play environment. I observed the equipment and materials to be in good repair. I observed the fence to be of adequate height and in good repair in all areas. I observed your last playground inspection was dated December 16, 2024. I observed your monthly fire drill log documented for the past twelve (12) months. I observed your last fire drill was December 16, 2024. I observed your quarterly shelter-in-place and lock-down drill log. I observed your last dill was a Lock-down drill, and it was dated November 13, 2024. I observed your Emergency Preparedness Response (EPR) Plan was last updated on August 7,2024. I observed menus posted and the menu was not current, it was for the month of January. I observed today’s snack consisted of strawberries, animal crackers, and water. I observed that the snack served was not what was posted on the menu. I observed your Incident Log to be current for the school year. I reviewed your completed Staff and Training worksheet. The visit summary packet was discussed at the end of you visit. The following violations were observed and cited during today’s visit: Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. Activity Plans were not posted. GS 110-91(12); .0508(a) 528 Food substitution was not of comparable food value or recorded on the menu prior to the meal or snack being served. Snack was a substitution and was not recorded on menu. 10A NCAC 09 .0901(b) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. Employees with hire dates 3/10/17, 9/9/21, 10/15/21,and 9/19/23 did not have health questionnaire on file. .0701(a) 1757 A valid qualification letter was not on file and available to review at the facility. Employee wit the hire date 1/6/25 did not have a qualification letter on file. G.S. 110-90.2(b) & (d) & .2703(e) 1825 All staff did not review the center's EPR Plan during orientation and/or on an annual basis with the trained staff. Documentation of the review was not maintained on file. Staff hired 03/16/17, 9/9/21,10/15/21, and 9/19/23 did not have documentation of annual review on file. .0607(f) Technical Assistance 1. Menus need to be posted, and they need to be current every month. If the snack is a substitution, you must mark it on the current menu before serving snack to the children. 2. Current Activity plans need to be posted each week. Activity Plans need to be posted on Monday of the current week. It was discussed with staff that they could complete the Activity plans before Friday and post them on Friday for the next week. Consultation: 1.As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. 2 Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest information for child care settings and child care updates including the most up to date documents and forms. 3. Visit NC Child Care Health and Safety Resource Center at http://healthychildcare.unc.edu to find the following resources: technical assistance, coaching support, resources, handwashing and diapering posters, monthly newsletters, and a list of approved in-service trainings including, but not limited to, ITS-SIDS training and Emergency Preparedness and Response in Child Care training. All violations cited must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. Your letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Address your plan to ensure that you will not have that violation again. 6. Your signature I advise you to be prepared to provide supporting documentation in the form of photos, documents, certificates, etc. should I request them in order to clarify or verify compliance. Your letter may be mailed to me at: Toni Washington Post Office Box 5347 Mooresville, NC 28117 For your convenience, your letter may be sent by email to: toni.washington@dhhs.nc.gov I must receive your compliance letter no later than January 30, 2025. Please Note: If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. If you cannot meet the requirements by this date, you shall contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Compliance History: You are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Please continue to visit DCDEE’s website to get the latest information for child care settings and child care updates at https://ncchildcare.ncdhhs.gov/. Thank you for having your Staff & Training Worksheet complete and available for review prior to today’s visit. The most up to date Staff & Training Worksheet form is available on the DCDEE website under the Provider tab and “Provider Documents and Forms”. Thank you for your time today. We appreciate all you are doing to serve the children and families of NC. If you have any questions, feel free to contact me by phone at (704) 437-2549 or by email at toni.washington@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: LAKE NORMAN PRIME TIME FOR KIDS Facility ID: 49000266 Consultant: TONI WASHINGTON Operation Type: Center Case Number: Visit Date: 1/16/2025 Number Present: 25 Completed Date: 1/16/2025 Age: From 5 To 12 Total Minutes: 180 Time In: 02:00 PM Time Out: 05:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. You, Penny Harris, Site Coordinator, assisted me with today’s visit. Your last annual compliance visit was conducted on February 13, 2024. Your program currently operates with a four-star license, issued on March 22, 2019, earning 7 points in staff education, 4 points in program standards, and 1 quality point. Your program’s compliance history was 90% as of January 16, 2025, and was reviewed with you today. I observed your sanitation inspection was dated October 08, 2024, with a superior classification and 0 demerits received in my office on October 10, 2024. I observed your last fire inspection was dated October 24, 2024. I visited each license indoor space and each outdoor space with you today. I observed children adequately supervised during today’s visit. I observed enhanced staff-child ratio maintained during today’s visit. I observed adequate approved enhanced space use maintained during today’s visit. I observed children engaged in free play activities indoor and outdoor. I observed toys, materials, and equipment to be child-sized, developmentally appropriate, and in good repair. I observed materials accessible to the children and of sufficient quantity. I reviewed children’s records today and observed no violations. I reviewed staff records today. I observed and monitored one medications, one medical action plans on file. I observed the outdoor play environment. I observed the equipment and materials to be in good repair. I observed the fence to be of adequate height and in good repair in all areas. I observed your last playground inspection was dated December 16, 2024. I observed your monthly fire drill log documented for the past twelve (12) months. I observed your last fire drill was December 16, 2024. I observed your quarterly shelter-in-place and lock-down drill log. I observed your last dill was a Lock-down drill, and it was dated November 13, 2024. I observed your Emergency Preparedness Response (EPR) Plan was last updated on August 7,2024. I observed menus posted and the menu was not current, it was for the month of January. I observed today’s snack consisted of strawberries, animal crackers, and water. I observed that the snack served was not what was posted on the menu. I observed your Incident Log to be current for the school year. I reviewed your completed Staff and Training worksheet. The visit summary packet was discussed at the end of you visit. The following violations were observed and cited during today’s visit: Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. Activity Plans were not posted. GS 110-91(12); .0508(a) 528 Food substitution was not of comparable food value or recorded on the menu prior to the meal or snack being served. Snack was a substitution and was not recorded on menu. 10A NCAC 09 .0901(b) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. Employees with hire dates 3/10/17, 9/9/21, 10/15/21,and 9/19/23 did not have health questionnaire on file. .0701(a) 1757 A valid qualification letter was not on file and available to review at the facility. Employee wit the hire date 1/6/25 did not have a qualification letter on file. G.S. 110-90.2(b) & (d) & .2703(e) 1825 All staff did not review the center's EPR Plan during orientation and/or on an annual basis with the trained staff. Documentation of the review was not maintained on file. Staff hired 03/16/17, 9/9/21,10/15/21, and 9/19/23 did not have documentation of annual review on file. .0607(f) Technical Assistance 1. Menus need to be posted, and they need to be current every month. If the snack is a substitution, you must mark it on the current menu before serving snack to the children. 2. Current Activity plans need to be posted each week. Activity Plans need to be posted on Monday of the current week. It was discussed with staff that they could complete the Activity plans before Friday and post them on Friday for the next week. Consultation: 1.As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. 2 Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest information for child care settings and child care updates including the most up to date documents and forms. 3. Visit NC Child Care Health and Safety Resource Center at http://healthychildcare.unc.edu to find the following resources: technical assistance, coaching support, resources, handwashing and diapering posters, monthly newsletters, and a list of approved in-service trainings including, but not limited to, ITS-SIDS training and Emergency Preparedness and Response in Child Care training. All violations cited must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. Your letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Address your plan to ensure that you will not have that violation again. 6. Your signature I advise you to be prepared to provide supporting documentation in the form of photos, documents, certificates, etc. should I request them in order to clarify or verify compliance. Your letter may be mailed to me at: Toni Washington Post Office Box 5347 Mooresville, NC 28117 For your convenience, your letter may be sent by email to: toni.washington@dhhs.nc.gov I must receive your compliance letter no later than January 30, 2025. Please Note: If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. If you cannot meet the requirements by this date, you shall contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Compliance History: You are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Please continue to visit DCDEE’s website to get the latest information for child care settings and child care updates at https://ncchildcare.ncdhhs.gov/. Thank you for having your Staff & Training Worksheet complete and available for review prior to today’s visit. The most up to date Staff & Training Worksheet form is available on the DCDEE website under the Provider tab and “Provider Documents and Forms”. Thank you for your time today. We appreciate all you are doing to serve the children and families of NC. If you have any questions, feel free to contact me by phone at (704) 437-2549 or by email at toni.washington@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0901 · Violation

Name of Operation: LAKE NORMAN PRIME TIME FOR KIDS Facility ID: 49000266 Consultant: TONI WASHINGTON Operation Type: Center Case Number: Visit Date: 2/13/2024 Number Present: 25 Completed Date: 2/13/2024 Age: From 5 To 12 Total Minutes: 180 Time In: 01:30 PM Time Out: 04:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. You, Penny Harris, Site Coordinator, assisted me with today’s visit. Your last annual compliance visit was conducted on March 13, 2023. Your program currently operates with a four-star license, issued on March 22, 2019, earning 7 points in staff education, 4 points in program standards, and 1 quality point. Your program’s compliance history was 98% as of February 12, 2024, and was reviewed with you today. I observed your sanitation inspection was dated August 28, 2023, with a superior classification and 3 demerits. I observed your last fire inspection was dated October 24, 2023. I visited each license indoor space and each outdoor space with you today. I observed children adequately supervised during today’s visit. I observed enhanced staff-child ratio maintained during today’s visit. I observed adequate approved enhanced space use maintained during today’s visit. I observed children engaged in free play activities indoor and outdoor. I observed toys, materials, and equipment to be child-sized, developmentally appropriate, and in good repair. I observed materials accessible to the children and of sufficient quantity. I reviewed children’s records today and observed no violations. I reviewed staff records today. I observed and monitored no medications, and you stated you do not have any medical action plans on file. You stated there are not children on medications. I observed the outdoor play environment. I observed the equipment and materials to be in good repair. I observed the fence to be of adequate height and in good repair in all areas. I observed your last playground inspection was dated January 16, 2024. I observed your monthly fire drill log documented for the past twelve (12) months. I observed your last fire drill was Jan 16, 2024. I observed your quarterly shelter-in-place and lock-down drill log. I observed your last dill was a Lock-down drill, and it was dated November 17, 2023. I observed your Emergency Preparedness Response (EPR) Plan was last updated on August 7,2023. I observed menus posted and the menu was not current, it was for the month of January. I observed today’s snack consisted of cereal bar and milk. I observed your Incident Log to be current for the school year. I reviewed your completed Staff and Training worksheet. The visit summary packet was discussed at the end of you visit. The following violations were observed and cited during today’s visit: Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. Activity Plan posted was not current. The activity plan was dated February 5-9th, 2024. GS 110-91(12); .0508(a) 526 Menus for all meals and snacks were not current or posted where easily seen by parents and cook. Menu for snacks was not current. The menu posted was for the month of January. 10A NCAC 09 .0901(b) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One staff member employed on 09/19/23 has not taken Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. .1102(g) 1921 Staff working in part-time, full-day or track out school age care programs required to complete BSAC training, did not complete it within three months of employment. One staff member employed since 9/19/23 has not taken the BSAC training. .2510(j) The following violations were observed and cited during today’s visit: Technical Assistance 1. Make sure new staff are taking the required training within the required time when they are hired. BSAC and Recognizing and Responding to Suspicions of Children Maltreatment. 2. Menus need to be posted and they need to be current every month. All violations cited must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. Your letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Address your plan to ensure that you will not have that violation again. 6. Your signature I advise you to be prepared to provide supporting documentation in the form of photos, documents, certificates, etc. should I request them in order to clarify or verify compliance. Your letter may be mailed to me at: Toni Washington Post Office Box 5347 Mooresville, NC 28117 For your convenience, your letter may be sent by email to: toni.washington@dhhs.nc.gov I must receive your compliance letter no later than February 27, 2024. Please Note: If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. If you cannot meet the requirements by this date, you shall contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Compliance History: You are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Please continue to visit DCDEE’s website to get the latest information for child care settings and child care updates at https://ncchildcare.ncdhhs.gov/. Thank you for having your Staff & Training Worksheet complete and available for review prior to today’s visit. The most up to date Staff & Training Worksheet form is available on the DCDEE website under the Provider tab and “Provider Documents and Forms”. Thank you for your time today. We appreciate all you are doing to serve the children and families of NC. If you have any questions, feel free to contact me by phone at (704) 437-2549 or by email at toni.washington@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov. or at (704)594-0153. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: LAKE NORMAN PRIME TIME FOR KIDS Facility ID: 49000266 Consultant: TONI WASHINGTON Operation Type: Center Case Number: Visit Date: 2/13/2024 Number Present: 25 Completed Date: 2/13/2024 Age: From 5 To 12 Total Minutes: 180 Time In: 01:30 PM Time Out: 04:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. You, Penny Harris, Site Coordinator, assisted me with today’s visit. Your last annual compliance visit was conducted on March 13, 2023. Your program currently operates with a four-star license, issued on March 22, 2019, earning 7 points in staff education, 4 points in program standards, and 1 quality point. Your program’s compliance history was 98% as of February 12, 2024, and was reviewed with you today. I observed your sanitation inspection was dated August 28, 2023, with a superior classification and 3 demerits. I observed your last fire inspection was dated October 24, 2023. I visited each license indoor space and each outdoor space with you today. I observed children adequately supervised during today’s visit. I observed enhanced staff-child ratio maintained during today’s visit. I observed adequate approved enhanced space use maintained during today’s visit. I observed children engaged in free play activities indoor and outdoor. I observed toys, materials, and equipment to be child-sized, developmentally appropriate, and in good repair. I observed materials accessible to the children and of sufficient quantity. I reviewed children’s records today and observed no violations. I reviewed staff records today. I observed and monitored no medications, and you stated you do not have any medical action plans on file. You stated there are not children on medications. I observed the outdoor play environment. I observed the equipment and materials to be in good repair. I observed the fence to be of adequate height and in good repair in all areas. I observed your last playground inspection was dated January 16, 2024. I observed your monthly fire drill log documented for the past twelve (12) months. I observed your last fire drill was Jan 16, 2024. I observed your quarterly shelter-in-place and lock-down drill log. I observed your last dill was a Lock-down drill, and it was dated November 17, 2023. I observed your Emergency Preparedness Response (EPR) Plan was last updated on August 7,2023. I observed menus posted and the menu was not current, it was for the month of January. I observed today’s snack consisted of cereal bar and milk. I observed your Incident Log to be current for the school year. I reviewed your completed Staff and Training worksheet. The visit summary packet was discussed at the end of you visit. The following violations were observed and cited during today’s visit: Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. Activity Plan posted was not current. The activity plan was dated February 5-9th, 2024. GS 110-91(12); .0508(a) 526 Menus for all meals and snacks were not current or posted where easily seen by parents and cook. Menu for snacks was not current. The menu posted was for the month of January. 10A NCAC 09 .0901(b) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One staff member employed on 09/19/23 has not taken Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. .1102(g) 1921 Staff working in part-time, full-day or track out school age care programs required to complete BSAC training, did not complete it within three months of employment. One staff member employed since 9/19/23 has not taken the BSAC training. .2510(j) The following violations were observed and cited during today’s visit: Technical Assistance 1. Make sure new staff are taking the required training within the required time when they are hired. BSAC and Recognizing and Responding to Suspicions of Children Maltreatment. 2. Menus need to be posted and they need to be current every month. All violations cited must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. Your letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Address your plan to ensure that you will not have that violation again. 6. Your signature I advise you to be prepared to provide supporting documentation in the form of photos, documents, certificates, etc. should I request them in order to clarify or verify compliance. Your letter may be mailed to me at: Toni Washington Post Office Box 5347 Mooresville, NC 28117 For your convenience, your letter may be sent by email to: toni.washington@dhhs.nc.gov I must receive your compliance letter no later than February 27, 2024. Please Note: If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. If you cannot meet the requirements by this date, you shall contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Compliance History: You are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Please continue to visit DCDEE’s website to get the latest information for child care settings and child care updates at https://ncchildcare.ncdhhs.gov/. Thank you for having your Staff & Training Worksheet complete and available for review prior to today’s visit. The most up to date Staff & Training Worksheet form is available on the DCDEE website under the Provider tab and “Provider Documents and Forms”. Thank you for your time today. We appreciate all you are doing to serve the children and families of NC. If you have any questions, feel free to contact me by phone at (704) 437-2549 or by email at toni.washington@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov. or at (704)594-0153. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0304 · Violation

Name of Operation: LAKE NORMAN PRIME TIME FOR KIDS Facility ID: 49000266 Consultant: TONI WASHINGTON Operation Type: Center Case Number: Visit Date: 8/17/2023 Number Present: 25 Completed Date: 8/17/2023 Age: From 5 To 12 Total Minutes: 195 Time In: 01:15 PM Time Out: 04:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. You, Penny Harris, Site Coordinator assisted me with the visit. Your program currently operates with a 4-star license. Your last ACV was on March 13, 2023. I observed your Five-Star License, NC Child Care Summary of the Law, current menu, Sanitation placard, Emergency Medical Care Plan, daily schedule, activity plans posted as required. The Emergency Medical Care Plan needs to be updated to reflect current staff. I observed children adequately supervised during today’s visit. I observed enhanced staff-child ratio maintained during today’s visit. I observed adequate approved space used during today’s visit. I observed permit restrictions maintained during today’s visit. I observed children engaged in transition from school to Prime-Time care, supper, gross motor activities, routine toileting practices and hand washing. I observed a menu posted for the month of August 2023. Today’s snack consisted of Cheez-Its and fruit juice. I observed activity area including books, blocks, manipulatives, dramatic play, art, and science. I observed toys and equipment to be of sufficient quantity for the use of children. I observed that all materials are developmentally appropriate in all the spaces and materials are in good repair. I observed no hazardous materials or equipment to be accessible to the children during today’s visit. You stated that there are currently no student with Emergency medication on site. Your sanitation inspection was conducted on June 3, 2022, with a Superior classification and 3 demerits. Your sanitation inspector needs to be called so an inspection can be completed. I observed that your last Fire Inspection was completed on October 14, 2022. I observed monthly Outdoor Inspections documented. I observed your last outdoor inspection was dated June 8, 2023. School just stated and a new playground inspection needs to be completed for the month of August. I observed your monthly Fire Drill Log, a drill was conducted on June 08, 2023. Fire Drills are to be conducted every month. School started on August 14 and a fire drill needs to be conducted in the next few days. I observed your Emergency Drill Log and a drill was completed June 8, 2023. I requested that you complete an emergency drill by the end of the week so the new students will know what to do and the procedures to follow during the drill. I observed all staff CPR & First Aid trainings, BSAC trainings, and Recognizing & Responding to Suspicious of Child Maltreatment training to be current as required. The following violation(s) were observed and cited during the visit today: Violation Number Comment Rule 104 Center has not passed required sanitation inspection and received an approved or superior rating. Center does not have a current sanitation inspection posted. The sanitation inspection posted is dated June 3, 2022. 10A NCAC 09 .0304(b) Technical Assistance: 1. A Playground Inspection needs to be completed each month. I suggested to staff that they conduct the inspection the same time every month and it will be completed each month. 2.The Sanitation Inspector needs to call so an inspection can be conducted as soon as possible. All violations cited must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. Your letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Address your plan to ensure that you will not have that violation again. 6. Your signature I advise you to be prepared to provide supporting documentation in the form of photos, documents, certificates, etc. should I request them in order to clarify or verify compliance. Your letter may be mailed to me at: Toni Washington Post Office Box 5347 Mooresville, NC 28117 For your convenience, your letter may be sent by email to: toni.washington@dhhs.nc.gov I must receive your compliance letter no later than August 31, 2023. Please Note: If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. If you cannot meet the requirements by this date, you shall contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Compliance History: You are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Please continue to visit DCDEE’s website to get the latest information for child care settings and child care updates at https://ncchildcare.ncdhhs.gov/. Thank you for your time today. We appreciate all you are doing to serve the children and families of NC. If you have any questions, feel free to contact me by phone at (704) 437-2549 or by email at toni.washington@dhhs.nc.gov or my supervisor, Kris Updike, by email at kris.updike@dhhs.nc.gov. or at (336)404-4133. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times