Harbor View Creative Learning Center

10A NCAC 09 .0604 · Violation

Name of Operation: HARBOR VIEW CREATIVE LEARNING CENTER Facility ID: 49000593 Consultant: REBBECCA HAYES Operation Type: Center Case Number: Visit Date: 5/26/2026 Number Present: 23 Completed Date: 5/26/2026 Age: From 0 To 5 Total Minutes: 270 Time In: 09:30 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements during an Annual Compliance Visit. You, Destiny Skyes Mclever, Director, assisted me with today’s visit. The facility was issued a one-star unrated license on June 2, 2025. The last sanitation inspection was completed on March 5, 2026, with a “Superior” classification. The last fire inspection was completed on March 30, 2026, and your facility was approved for daytime care only. The program’s compliance history was ninety-six percent prior to today’s visit. The center's one-star unrated license, NC Child Care law summary, safe arrival and departure procedures, emergency phone numbers, tobacco restriction, monthly menu, and Emergency Medical Care Plan were prominently posted. The following was monitored during today’s visit: supervision, staff/child ratios, permit restrictions, group size, capacity, adequate and approved space, and hazardous product storage. A walkthrough of the indoor and outdoor environment was completed. Children were observed engaging in free choice activities, teacher directed activities, toileting and handwashing routines, outdoor play, lunch, and rest time. Infants were observed receiving care according to their individual needs. Fire drills were completed monthly as required. The last fire drill was completed on April 27, 2026. Emergency drills are being conducted. The last emergency drill documented was completed on April 20, 2026. Your outdoor play area meets child care safety standards. The last outdoor playground inspections were completed on April 2, 2026. Materials, toys, and equipment throughout the facility were of sufficient quantity, developmentally appropriate, and in good repair. All topical ointments, medications, and their permission to administer forms were monitored to be in compliance during today’s visit. A selection of staff and children’s files were monitored during today’s visit. The facility does not provide transportation. The following violations were documented today: Violation Number Comment Rule 114 A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center. A child enrolled on 12/1/25 did not have documentation of receiving the summary of NC Child Care Law. GS 110-102 431 The activity plan did not provide at least 4 different activities daily listed in GS 110-91(12): art/creative play; books; blocks; manipulatives; and family living and dramatic play, including one of which is outdoors if weather conditions permit. In space 4, the activity plan did not include at least 4 different activities. .0508(g)(2) 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. In space 1, one infant bottle of milk did not have a the date. In space 8, one child's water bottle was not labeled. In space 9, two children's water bottles were not labeled. 15A NCAC 18A .2804(d) 856 The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of. An unopened can of Busch Beer and an empty bottle of Tito's was located on the playground for toddler children. 10A NCAC 09 .0604(p) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. A staff member hired on 5/20/25 did not have an updated health questionnaire following the initial medical statement. .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. A staff member hired on 5/20/25 did not have an updated Emergency Information form. .0701(a) 1203 Operational policies were not discussed with parents on or before the child's first day and/or they were not notified in writing of all changes. A child enrolled on 12/1/25 did not have documentation of receiving the facility's operational policies. 10A NCAC 09 .0514(b) 1324 Signed and dated statement by parent that discipline policy received and explained at enrollment was not in child's file. A child enrolled on 12/1/25 did not have signed and dated statement of the discipline policy. .1804(c) 1851 The operator did not notify the parent of each child enrolled in writing of the smoking and tobacco restriction. A child enrolled on 12/1/25 did not have documentation of the facility's smoking and tobacco restriction. .0604(j) Technical Assistance was provided on the following: • We discussed that activity plans should include at least four (4) different activities daily. It is recommended that administrative staff review activity plans prior to implementation and being posted in the classroom spaces. o Child care rule .0508(g) states the activity plan shall: (1) identify activities that allow children to choose to participate with the whole group, part of the group, or independent of the group; (2) reflect that the children have four different activities daily, at least one of which is outdoors, if weather conditions permit, as listed in G.S. 110-91(12) as follows: (A) art and other creative play; (B) children's books; (C) blocks and block building; (D) manipulatives; and (E) family living and dramatic play; and (3) include a daily gross motor activity that may occur indoors or outdoors. • We discussed staff monitoring baby bottles and water bottles after arrival time to ensure that they are properly labeled. Bottles and water bottles were labeled by staff during today's visit. • We discussed staff monitoring the outdoor play spaces prior to the arrival of children to ensure that the areas are free of hazardous items, debris, and standing water. A unopened can of Busch Beer and an empty bottle of Tito's was located on the playground for toddler children. Children had not utilized the playground space. Staff removed the items from the outdoor space during today's visit. • We discussed administrative staff putting annual forms on the same cycle so that they are updated for each employee annually or when changes occur. Health questionnaires should be updated annually following the initial medical statement. Emergency information forms should be updated annually. • We discussed administrative staff reviewing children’s files in their entirety prior to the child’s first day of enrollment. This will ensure that all documents have been completed and received. The child enrolled on 12/1/25 digital documents were retrieved, printed, and filed in the child's file during today's visit. Consultation was provided on the following: • WORKS STATUS LETTER: Child Care Rule .0703(c) Within six months of an individual assuming lead teacher or child care administrator duties, each center shall maintain the following information in the individual's staff record: (2) a copy of notification from the Division that the individual meets the equivalency or that the individual does not meet the equivalency and must enroll in coursework; • Please send annual fire inspections within seven (7) days of receiving a visit from the fire inspector. • Please update the consultant information within the facility’s EPR plan. • Please be mindful of the volume of the sound machines within the classroom. • When new staff are employed, training certificates should not be more than twelve (12) months old. • DCDEE WEBSITE RESOURCES: o QRIS Modernization: https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization o Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. o Child Care Rules and Laws: https://ncchildcare.ncdhhs.gov/Services/Licensing/Getting-a-License o Training and Professional Development: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development o Required Health and Safety Training: https://ncchildcare.ncdhhs.gov/Provider/Training-and-ProfessionalDevelopment/Health-and-Safety-Trainings o Care for Children Receiving Subsidy: https://ncchildcare.ncdhhs.gov/Provider/Providing-Child-Care/Subsidized-ChildCare/Care-for-Children-Receiving-Subsidy o DCDEE Updates, Current Projects, and information applicable to Child Care in NC: https://ncchildcare.ncdhhs.gov/Whats-New Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before June 9, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be conducted. Mail or email the information to: Rebbecca Hayes, Child Care Consultant P.O. Box 954 Taylorsville, NC 28681 Email: rebbecca.hayes@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. You may contact me by phone at (828) 405-8111 or by email at rebbecca.hayes@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov, if you have questions. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0514 · Violation

Name of Operation: HARBOR VIEW CREATIVE LEARNING CENTER Facility ID: 49000593 Consultant: REBBECCA HAYES Operation Type: Center Case Number: Visit Date: 5/26/2026 Number Present: 23 Completed Date: 5/26/2026 Age: From 0 To 5 Total Minutes: 270 Time In: 09:30 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements during an Annual Compliance Visit. You, Destiny Skyes Mclever, Director, assisted me with today’s visit. The facility was issued a one-star unrated license on June 2, 2025. The last sanitation inspection was completed on March 5, 2026, with a “Superior” classification. The last fire inspection was completed on March 30, 2026, and your facility was approved for daytime care only. The program’s compliance history was ninety-six percent prior to today’s visit. The center's one-star unrated license, NC Child Care law summary, safe arrival and departure procedures, emergency phone numbers, tobacco restriction, monthly menu, and Emergency Medical Care Plan were prominently posted. The following was monitored during today’s visit: supervision, staff/child ratios, permit restrictions, group size, capacity, adequate and approved space, and hazardous product storage. A walkthrough of the indoor and outdoor environment was completed. Children were observed engaging in free choice activities, teacher directed activities, toileting and handwashing routines, outdoor play, lunch, and rest time. Infants were observed receiving care according to their individual needs. Fire drills were completed monthly as required. The last fire drill was completed on April 27, 2026. Emergency drills are being conducted. The last emergency drill documented was completed on April 20, 2026. Your outdoor play area meets child care safety standards. The last outdoor playground inspections were completed on April 2, 2026. Materials, toys, and equipment throughout the facility were of sufficient quantity, developmentally appropriate, and in good repair. All topical ointments, medications, and their permission to administer forms were monitored to be in compliance during today’s visit. A selection of staff and children’s files were monitored during today’s visit. The facility does not provide transportation. The following violations were documented today: Violation Number Comment Rule 114 A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center. A child enrolled on 12/1/25 did not have documentation of receiving the summary of NC Child Care Law. GS 110-102 431 The activity plan did not provide at least 4 different activities daily listed in GS 110-91(12): art/creative play; books; blocks; manipulatives; and family living and dramatic play, including one of which is outdoors if weather conditions permit. In space 4, the activity plan did not include at least 4 different activities. .0508(g)(2) 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. In space 1, one infant bottle of milk did not have a the date. In space 8, one child's water bottle was not labeled. In space 9, two children's water bottles were not labeled. 15A NCAC 18A .2804(d) 856 The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of. An unopened can of Busch Beer and an empty bottle of Tito's was located on the playground for toddler children. 10A NCAC 09 .0604(p) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. A staff member hired on 5/20/25 did not have an updated health questionnaire following the initial medical statement. .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. A staff member hired on 5/20/25 did not have an updated Emergency Information form. .0701(a) 1203 Operational policies were not discussed with parents on or before the child's first day and/or they were not notified in writing of all changes. A child enrolled on 12/1/25 did not have documentation of receiving the facility's operational policies. 10A NCAC 09 .0514(b) 1324 Signed and dated statement by parent that discipline policy received and explained at enrollment was not in child's file. A child enrolled on 12/1/25 did not have signed and dated statement of the discipline policy. .1804(c) 1851 The operator did not notify the parent of each child enrolled in writing of the smoking and tobacco restriction. A child enrolled on 12/1/25 did not have documentation of the facility's smoking and tobacco restriction. .0604(j) Technical Assistance was provided on the following: • We discussed that activity plans should include at least four (4) different activities daily. It is recommended that administrative staff review activity plans prior to implementation and being posted in the classroom spaces. o Child care rule .0508(g) states the activity plan shall: (1) identify activities that allow children to choose to participate with the whole group, part of the group, or independent of the group; (2) reflect that the children have four different activities daily, at least one of which is outdoors, if weather conditions permit, as listed in G.S. 110-91(12) as follows: (A) art and other creative play; (B) children's books; (C) blocks and block building; (D) manipulatives; and (E) family living and dramatic play; and (3) include a daily gross motor activity that may occur indoors or outdoors. • We discussed staff monitoring baby bottles and water bottles after arrival time to ensure that they are properly labeled. Bottles and water bottles were labeled by staff during today's visit. • We discussed staff monitoring the outdoor play spaces prior to the arrival of children to ensure that the areas are free of hazardous items, debris, and standing water. A unopened can of Busch Beer and an empty bottle of Tito's was located on the playground for toddler children. Children had not utilized the playground space. Staff removed the items from the outdoor space during today's visit. • We discussed administrative staff putting annual forms on the same cycle so that they are updated for each employee annually or when changes occur. Health questionnaires should be updated annually following the initial medical statement. Emergency information forms should be updated annually. • We discussed administrative staff reviewing children’s files in their entirety prior to the child’s first day of enrollment. This will ensure that all documents have been completed and received. The child enrolled on 12/1/25 digital documents were retrieved, printed, and filed in the child's file during today's visit. Consultation was provided on the following: • WORKS STATUS LETTER: Child Care Rule .0703(c) Within six months of an individual assuming lead teacher or child care administrator duties, each center shall maintain the following information in the individual's staff record: (2) a copy of notification from the Division that the individual meets the equivalency or that the individual does not meet the equivalency and must enroll in coursework; • Please send annual fire inspections within seven (7) days of receiving a visit from the fire inspector. • Please update the consultant information within the facility’s EPR plan. • Please be mindful of the volume of the sound machines within the classroom. • When new staff are employed, training certificates should not be more than twelve (12) months old. • DCDEE WEBSITE RESOURCES: o QRIS Modernization: https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization o Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. o Child Care Rules and Laws: https://ncchildcare.ncdhhs.gov/Services/Licensing/Getting-a-License o Training and Professional Development: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development o Required Health and Safety Training: https://ncchildcare.ncdhhs.gov/Provider/Training-and-ProfessionalDevelopment/Health-and-Safety-Trainings o Care for Children Receiving Subsidy: https://ncchildcare.ncdhhs.gov/Provider/Providing-Child-Care/Subsidized-ChildCare/Care-for-Children-Receiving-Subsidy o DCDEE Updates, Current Projects, and information applicable to Child Care in NC: https://ncchildcare.ncdhhs.gov/Whats-New Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before June 9, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be conducted. Mail or email the information to: Rebbecca Hayes, Child Care Consultant P.O. Box 954 Taylorsville, NC 28681 Email: rebbecca.hayes@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. You may contact me by phone at (828) 405-8111 or by email at rebbecca.hayes@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov, if you have questions. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: HARBOR VIEW CREATIVE LEARNING CENTER Facility ID: 49000593 Consultant: REBBECCA HAYES Operation Type: Center Case Number: Visit Date: 5/26/2026 Number Present: 23 Completed Date: 5/26/2026 Age: From 0 To 5 Total Minutes: 270 Time In: 09:30 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements during an Annual Compliance Visit. You, Destiny Skyes Mclever, Director, assisted me with today’s visit. The facility was issued a one-star unrated license on June 2, 2025. The last sanitation inspection was completed on March 5, 2026, with a “Superior” classification. The last fire inspection was completed on March 30, 2026, and your facility was approved for daytime care only. The program’s compliance history was ninety-six percent prior to today’s visit. The center's one-star unrated license, NC Child Care law summary, safe arrival and departure procedures, emergency phone numbers, tobacco restriction, monthly menu, and Emergency Medical Care Plan were prominently posted. The following was monitored during today’s visit: supervision, staff/child ratios, permit restrictions, group size, capacity, adequate and approved space, and hazardous product storage. A walkthrough of the indoor and outdoor environment was completed. Children were observed engaging in free choice activities, teacher directed activities, toileting and handwashing routines, outdoor play, lunch, and rest time. Infants were observed receiving care according to their individual needs. Fire drills were completed monthly as required. The last fire drill was completed on April 27, 2026. Emergency drills are being conducted. The last emergency drill documented was completed on April 20, 2026. Your outdoor play area meets child care safety standards. The last outdoor playground inspections were completed on April 2, 2026. Materials, toys, and equipment throughout the facility were of sufficient quantity, developmentally appropriate, and in good repair. All topical ointments, medications, and their permission to administer forms were monitored to be in compliance during today’s visit. A selection of staff and children’s files were monitored during today’s visit. The facility does not provide transportation. The following violations were documented today: Violation Number Comment Rule 114 A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center. A child enrolled on 12/1/25 did not have documentation of receiving the summary of NC Child Care Law. GS 110-102 431 The activity plan did not provide at least 4 different activities daily listed in GS 110-91(12): art/creative play; books; blocks; manipulatives; and family living and dramatic play, including one of which is outdoors if weather conditions permit. In space 4, the activity plan did not include at least 4 different activities. .0508(g)(2) 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. In space 1, one infant bottle of milk did not have a the date. In space 8, one child's water bottle was not labeled. In space 9, two children's water bottles were not labeled. 15A NCAC 18A .2804(d) 856 The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of. An unopened can of Busch Beer and an empty bottle of Tito's was located on the playground for toddler children. 10A NCAC 09 .0604(p) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. A staff member hired on 5/20/25 did not have an updated health questionnaire following the initial medical statement. .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. A staff member hired on 5/20/25 did not have an updated Emergency Information form. .0701(a) 1203 Operational policies were not discussed with parents on or before the child's first day and/or they were not notified in writing of all changes. A child enrolled on 12/1/25 did not have documentation of receiving the facility's operational policies. 10A NCAC 09 .0514(b) 1324 Signed and dated statement by parent that discipline policy received and explained at enrollment was not in child's file. A child enrolled on 12/1/25 did not have signed and dated statement of the discipline policy. .1804(c) 1851 The operator did not notify the parent of each child enrolled in writing of the smoking and tobacco restriction. A child enrolled on 12/1/25 did not have documentation of the facility's smoking and tobacco restriction. .0604(j) Technical Assistance was provided on the following: • We discussed that activity plans should include at least four (4) different activities daily. It is recommended that administrative staff review activity plans prior to implementation and being posted in the classroom spaces. o Child care rule .0508(g) states the activity plan shall: (1) identify activities that allow children to choose to participate with the whole group, part of the group, or independent of the group; (2) reflect that the children have four different activities daily, at least one of which is outdoors, if weather conditions permit, as listed in G.S. 110-91(12) as follows: (A) art and other creative play; (B) children's books; (C) blocks and block building; (D) manipulatives; and (E) family living and dramatic play; and (3) include a daily gross motor activity that may occur indoors or outdoors. • We discussed staff monitoring baby bottles and water bottles after arrival time to ensure that they are properly labeled. Bottles and water bottles were labeled by staff during today's visit. • We discussed staff monitoring the outdoor play spaces prior to the arrival of children to ensure that the areas are free of hazardous items, debris, and standing water. A unopened can of Busch Beer and an empty bottle of Tito's was located on the playground for toddler children. Children had not utilized the playground space. Staff removed the items from the outdoor space during today's visit. • We discussed administrative staff putting annual forms on the same cycle so that they are updated for each employee annually or when changes occur. Health questionnaires should be updated annually following the initial medical statement. Emergency information forms should be updated annually. • We discussed administrative staff reviewing children’s files in their entirety prior to the child’s first day of enrollment. This will ensure that all documents have been completed and received. The child enrolled on 12/1/25 digital documents were retrieved, printed, and filed in the child's file during today's visit. Consultation was provided on the following: • WORKS STATUS LETTER: Child Care Rule .0703(c) Within six months of an individual assuming lead teacher or child care administrator duties, each center shall maintain the following information in the individual's staff record: (2) a copy of notification from the Division that the individual meets the equivalency or that the individual does not meet the equivalency and must enroll in coursework; • Please send annual fire inspections within seven (7) days of receiving a visit from the fire inspector. • Please update the consultant information within the facility’s EPR plan. • Please be mindful of the volume of the sound machines within the classroom. • When new staff are employed, training certificates should not be more than twelve (12) months old. • DCDEE WEBSITE RESOURCES: o QRIS Modernization: https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization o Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. o Child Care Rules and Laws: https://ncchildcare.ncdhhs.gov/Services/Licensing/Getting-a-License o Training and Professional Development: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development o Required Health and Safety Training: https://ncchildcare.ncdhhs.gov/Provider/Training-and-ProfessionalDevelopment/Health-and-Safety-Trainings o Care for Children Receiving Subsidy: https://ncchildcare.ncdhhs.gov/Provider/Providing-Child-Care/Subsidized-ChildCare/Care-for-Children-Receiving-Subsidy o DCDEE Updates, Current Projects, and information applicable to Child Care in NC: https://ncchildcare.ncdhhs.gov/Whats-New Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before June 9, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be conducted. Mail or email the information to: Rebbecca Hayes, Child Care Consultant P.O. Box 954 Taylorsville, NC 28681 Email: rebbecca.hayes@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. You may contact me by phone at (828) 405-8111 or by email at rebbecca.hayes@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov, if you have questions. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-102 · Violation

Name of Operation: HARBOR VIEW CREATIVE LEARNING CENTER Facility ID: 49000593 Consultant: REBBECCA HAYES Operation Type: Center Case Number: Visit Date: 5/26/2026 Number Present: 23 Completed Date: 5/26/2026 Age: From 0 To 5 Total Minutes: 270 Time In: 09:30 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements during an Annual Compliance Visit. You, Destiny Skyes Mclever, Director, assisted me with today’s visit. The facility was issued a one-star unrated license on June 2, 2025. The last sanitation inspection was completed on March 5, 2026, with a “Superior” classification. The last fire inspection was completed on March 30, 2026, and your facility was approved for daytime care only. The program’s compliance history was ninety-six percent prior to today’s visit. The center's one-star unrated license, NC Child Care law summary, safe arrival and departure procedures, emergency phone numbers, tobacco restriction, monthly menu, and Emergency Medical Care Plan were prominently posted. The following was monitored during today’s visit: supervision, staff/child ratios, permit restrictions, group size, capacity, adequate and approved space, and hazardous product storage. A walkthrough of the indoor and outdoor environment was completed. Children were observed engaging in free choice activities, teacher directed activities, toileting and handwashing routines, outdoor play, lunch, and rest time. Infants were observed receiving care according to their individual needs. Fire drills were completed monthly as required. The last fire drill was completed on April 27, 2026. Emergency drills are being conducted. The last emergency drill documented was completed on April 20, 2026. Your outdoor play area meets child care safety standards. The last outdoor playground inspections were completed on April 2, 2026. Materials, toys, and equipment throughout the facility were of sufficient quantity, developmentally appropriate, and in good repair. All topical ointments, medications, and their permission to administer forms were monitored to be in compliance during today’s visit. A selection of staff and children’s files were monitored during today’s visit. The facility does not provide transportation. The following violations were documented today: Violation Number Comment Rule 114 A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center. A child enrolled on 12/1/25 did not have documentation of receiving the summary of NC Child Care Law. GS 110-102 431 The activity plan did not provide at least 4 different activities daily listed in GS 110-91(12): art/creative play; books; blocks; manipulatives; and family living and dramatic play, including one of which is outdoors if weather conditions permit. In space 4, the activity plan did not include at least 4 different activities. .0508(g)(2) 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. In space 1, one infant bottle of milk did not have a the date. In space 8, one child's water bottle was not labeled. In space 9, two children's water bottles were not labeled. 15A NCAC 18A .2804(d) 856 The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of. An unopened can of Busch Beer and an empty bottle of Tito's was located on the playground for toddler children. 10A NCAC 09 .0604(p) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. A staff member hired on 5/20/25 did not have an updated health questionnaire following the initial medical statement. .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. A staff member hired on 5/20/25 did not have an updated Emergency Information form. .0701(a) 1203 Operational policies were not discussed with parents on or before the child's first day and/or they were not notified in writing of all changes. A child enrolled on 12/1/25 did not have documentation of receiving the facility's operational policies. 10A NCAC 09 .0514(b) 1324 Signed and dated statement by parent that discipline policy received and explained at enrollment was not in child's file. A child enrolled on 12/1/25 did not have signed and dated statement of the discipline policy. .1804(c) 1851 The operator did not notify the parent of each child enrolled in writing of the smoking and tobacco restriction. A child enrolled on 12/1/25 did not have documentation of the facility's smoking and tobacco restriction. .0604(j) Technical Assistance was provided on the following: • We discussed that activity plans should include at least four (4) different activities daily. It is recommended that administrative staff review activity plans prior to implementation and being posted in the classroom spaces. o Child care rule .0508(g) states the activity plan shall: (1) identify activities that allow children to choose to participate with the whole group, part of the group, or independent of the group; (2) reflect that the children have four different activities daily, at least one of which is outdoors, if weather conditions permit, as listed in G.S. 110-91(12) as follows: (A) art and other creative play; (B) children's books; (C) blocks and block building; (D) manipulatives; and (E) family living and dramatic play; and (3) include a daily gross motor activity that may occur indoors or outdoors. • We discussed staff monitoring baby bottles and water bottles after arrival time to ensure that they are properly labeled. Bottles and water bottles were labeled by staff during today's visit. • We discussed staff monitoring the outdoor play spaces prior to the arrival of children to ensure that the areas are free of hazardous items, debris, and standing water. A unopened can of Busch Beer and an empty bottle of Tito's was located on the playground for toddler children. Children had not utilized the playground space. Staff removed the items from the outdoor space during today's visit. • We discussed administrative staff putting annual forms on the same cycle so that they are updated for each employee annually or when changes occur. Health questionnaires should be updated annually following the initial medical statement. Emergency information forms should be updated annually. • We discussed administrative staff reviewing children’s files in their entirety prior to the child’s first day of enrollment. This will ensure that all documents have been completed and received. The child enrolled on 12/1/25 digital documents were retrieved, printed, and filed in the child's file during today's visit. Consultation was provided on the following: • WORKS STATUS LETTER: Child Care Rule .0703(c) Within six months of an individual assuming lead teacher or child care administrator duties, each center shall maintain the following information in the individual's staff record: (2) a copy of notification from the Division that the individual meets the equivalency or that the individual does not meet the equivalency and must enroll in coursework; • Please send annual fire inspections within seven (7) days of receiving a visit from the fire inspector. • Please update the consultant information within the facility’s EPR plan. • Please be mindful of the volume of the sound machines within the classroom. • When new staff are employed, training certificates should not be more than twelve (12) months old. • DCDEE WEBSITE RESOURCES: o QRIS Modernization: https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization o Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. o Child Care Rules and Laws: https://ncchildcare.ncdhhs.gov/Services/Licensing/Getting-a-License o Training and Professional Development: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development o Required Health and Safety Training: https://ncchildcare.ncdhhs.gov/Provider/Training-and-ProfessionalDevelopment/Health-and-Safety-Trainings o Care for Children Receiving Subsidy: https://ncchildcare.ncdhhs.gov/Provider/Providing-Child-Care/Subsidized-ChildCare/Care-for-Children-Receiving-Subsidy o DCDEE Updates, Current Projects, and information applicable to Child Care in NC: https://ncchildcare.ncdhhs.gov/Whats-New Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before June 9, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be conducted. Mail or email the information to: Rebbecca Hayes, Child Care Consultant P.O. Box 954 Taylorsville, NC 28681 Email: rebbecca.hayes@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. You may contact me by phone at (828) 405-8111 or by email at rebbecca.hayes@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov, if you have questions. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: HARBOR VIEW CREATIVE LEARNING CENTER Facility ID: 49000593 Consultant: REBBECCA HAYES Operation Type: Center Case Number: Visit Date: 5/26/2026 Number Present: 23 Completed Date: 5/26/2026 Age: From 0 To 5 Total Minutes: 270 Time In: 09:30 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements during an Annual Compliance Visit. You, Destiny Skyes Mclever, Director, assisted me with today’s visit. The facility was issued a one-star unrated license on June 2, 2025. The last sanitation inspection was completed on March 5, 2026, with a “Superior” classification. The last fire inspection was completed on March 30, 2026, and your facility was approved for daytime care only. The program’s compliance history was ninety-six percent prior to today’s visit. The center's one-star unrated license, NC Child Care law summary, safe arrival and departure procedures, emergency phone numbers, tobacco restriction, monthly menu, and Emergency Medical Care Plan were prominently posted. The following was monitored during today’s visit: supervision, staff/child ratios, permit restrictions, group size, capacity, adequate and approved space, and hazardous product storage. A walkthrough of the indoor and outdoor environment was completed. Children were observed engaging in free choice activities, teacher directed activities, toileting and handwashing routines, outdoor play, lunch, and rest time. Infants were observed receiving care according to their individual needs. Fire drills were completed monthly as required. The last fire drill was completed on April 27, 2026. Emergency drills are being conducted. The last emergency drill documented was completed on April 20, 2026. Your outdoor play area meets child care safety standards. The last outdoor playground inspections were completed on April 2, 2026. Materials, toys, and equipment throughout the facility were of sufficient quantity, developmentally appropriate, and in good repair. All topical ointments, medications, and their permission to administer forms were monitored to be in compliance during today’s visit. A selection of staff and children’s files were monitored during today’s visit. The facility does not provide transportation. The following violations were documented today: Violation Number Comment Rule 114 A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center. A child enrolled on 12/1/25 did not have documentation of receiving the summary of NC Child Care Law. GS 110-102 431 The activity plan did not provide at least 4 different activities daily listed in GS 110-91(12): art/creative play; books; blocks; manipulatives; and family living and dramatic play, including one of which is outdoors if weather conditions permit. In space 4, the activity plan did not include at least 4 different activities. .0508(g)(2) 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. In space 1, one infant bottle of milk did not have a the date. In space 8, one child's water bottle was not labeled. In space 9, two children's water bottles were not labeled. 15A NCAC 18A .2804(d) 856 The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of. An unopened can of Busch Beer and an empty bottle of Tito's was located on the playground for toddler children. 10A NCAC 09 .0604(p) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. A staff member hired on 5/20/25 did not have an updated health questionnaire following the initial medical statement. .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. A staff member hired on 5/20/25 did not have an updated Emergency Information form. .0701(a) 1203 Operational policies were not discussed with parents on or before the child's first day and/or they were not notified in writing of all changes. A child enrolled on 12/1/25 did not have documentation of receiving the facility's operational policies. 10A NCAC 09 .0514(b) 1324 Signed and dated statement by parent that discipline policy received and explained at enrollment was not in child's file. A child enrolled on 12/1/25 did not have signed and dated statement of the discipline policy. .1804(c) 1851 The operator did not notify the parent of each child enrolled in writing of the smoking and tobacco restriction. A child enrolled on 12/1/25 did not have documentation of the facility's smoking and tobacco restriction. .0604(j) Technical Assistance was provided on the following: • We discussed that activity plans should include at least four (4) different activities daily. It is recommended that administrative staff review activity plans prior to implementation and being posted in the classroom spaces. o Child care rule .0508(g) states the activity plan shall: (1) identify activities that allow children to choose to participate with the whole group, part of the group, or independent of the group; (2) reflect that the children have four different activities daily, at least one of which is outdoors, if weather conditions permit, as listed in G.S. 110-91(12) as follows: (A) art and other creative play; (B) children's books; (C) blocks and block building; (D) manipulatives; and (E) family living and dramatic play; and (3) include a daily gross motor activity that may occur indoors or outdoors. • We discussed staff monitoring baby bottles and water bottles after arrival time to ensure that they are properly labeled. Bottles and water bottles were labeled by staff during today's visit. • We discussed staff monitoring the outdoor play spaces prior to the arrival of children to ensure that the areas are free of hazardous items, debris, and standing water. A unopened can of Busch Beer and an empty bottle of Tito's was located on the playground for toddler children. Children had not utilized the playground space. Staff removed the items from the outdoor space during today's visit. • We discussed administrative staff putting annual forms on the same cycle so that they are updated for each employee annually or when changes occur. Health questionnaires should be updated annually following the initial medical statement. Emergency information forms should be updated annually. • We discussed administrative staff reviewing children’s files in their entirety prior to the child’s first day of enrollment. This will ensure that all documents have been completed and received. The child enrolled on 12/1/25 digital documents were retrieved, printed, and filed in the child's file during today's visit. Consultation was provided on the following: • WORKS STATUS LETTER: Child Care Rule .0703(c) Within six months of an individual assuming lead teacher or child care administrator duties, each center shall maintain the following information in the individual's staff record: (2) a copy of notification from the Division that the individual meets the equivalency or that the individual does not meet the equivalency and must enroll in coursework; • Please send annual fire inspections within seven (7) days of receiving a visit from the fire inspector. • Please update the consultant information within the facility’s EPR plan. • Please be mindful of the volume of the sound machines within the classroom. • When new staff are employed, training certificates should not be more than twelve (12) months old. • DCDEE WEBSITE RESOURCES: o QRIS Modernization: https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization o Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. o Child Care Rules and Laws: https://ncchildcare.ncdhhs.gov/Services/Licensing/Getting-a-License o Training and Professional Development: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development o Required Health and Safety Training: https://ncchildcare.ncdhhs.gov/Provider/Training-and-ProfessionalDevelopment/Health-and-Safety-Trainings o Care for Children Receiving Subsidy: https://ncchildcare.ncdhhs.gov/Provider/Providing-Child-Care/Subsidized-ChildCare/Care-for-Children-Receiving-Subsidy o DCDEE Updates, Current Projects, and information applicable to Child Care in NC: https://ncchildcare.ncdhhs.gov/Whats-New Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before June 9, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be conducted. Mail or email the information to: Rebbecca Hayes, Child Care Consultant P.O. Box 954 Taylorsville, NC 28681 Email: rebbecca.hayes@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. You may contact me by phone at (828) 405-8111 or by email at rebbecca.hayes@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov, if you have questions. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: HARBOR VIEW CREATIVE LEARNING CENTER Facility ID: 49000593 Consultant: REBBECCA HAYES Operation Type: Center Case Number: Visit Date: 5/26/2026 Number Present: 23 Completed Date: 5/26/2026 Age: From 0 To 5 Total Minutes: 270 Time In: 09:30 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements during an Annual Compliance Visit. You, Destiny Skyes Mclever, Director, assisted me with today’s visit. The facility was issued a one-star unrated license on June 2, 2025. The last sanitation inspection was completed on March 5, 2026, with a “Superior” classification. The last fire inspection was completed on March 30, 2026, and your facility was approved for daytime care only. The program’s compliance history was ninety-six percent prior to today’s visit. The center's one-star unrated license, NC Child Care law summary, safe arrival and departure procedures, emergency phone numbers, tobacco restriction, monthly menu, and Emergency Medical Care Plan were prominently posted. The following was monitored during today’s visit: supervision, staff/child ratios, permit restrictions, group size, capacity, adequate and approved space, and hazardous product storage. A walkthrough of the indoor and outdoor environment was completed. Children were observed engaging in free choice activities, teacher directed activities, toileting and handwashing routines, outdoor play, lunch, and rest time. Infants were observed receiving care according to their individual needs. Fire drills were completed monthly as required. The last fire drill was completed on April 27, 2026. Emergency drills are being conducted. The last emergency drill documented was completed on April 20, 2026. Your outdoor play area meets child care safety standards. The last outdoor playground inspections were completed on April 2, 2026. Materials, toys, and equipment throughout the facility were of sufficient quantity, developmentally appropriate, and in good repair. All topical ointments, medications, and their permission to administer forms were monitored to be in compliance during today’s visit. A selection of staff and children’s files were monitored during today’s visit. The facility does not provide transportation. The following violations were documented today: Violation Number Comment Rule 114 A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center. A child enrolled on 12/1/25 did not have documentation of receiving the summary of NC Child Care Law. GS 110-102 431 The activity plan did not provide at least 4 different activities daily listed in GS 110-91(12): art/creative play; books; blocks; manipulatives; and family living and dramatic play, including one of which is outdoors if weather conditions permit. In space 4, the activity plan did not include at least 4 different activities. .0508(g)(2) 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. In space 1, one infant bottle of milk did not have a the date. In space 8, one child's water bottle was not labeled. In space 9, two children's water bottles were not labeled. 15A NCAC 18A .2804(d) 856 The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of. An unopened can of Busch Beer and an empty bottle of Tito's was located on the playground for toddler children. 10A NCAC 09 .0604(p) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. A staff member hired on 5/20/25 did not have an updated health questionnaire following the initial medical statement. .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. A staff member hired on 5/20/25 did not have an updated Emergency Information form. .0701(a) 1203 Operational policies were not discussed with parents on or before the child's first day and/or they were not notified in writing of all changes. A child enrolled on 12/1/25 did not have documentation of receiving the facility's operational policies. 10A NCAC 09 .0514(b) 1324 Signed and dated statement by parent that discipline policy received and explained at enrollment was not in child's file. A child enrolled on 12/1/25 did not have signed and dated statement of the discipline policy. .1804(c) 1851 The operator did not notify the parent of each child enrolled in writing of the smoking and tobacco restriction. A child enrolled on 12/1/25 did not have documentation of the facility's smoking and tobacco restriction. .0604(j) Technical Assistance was provided on the following: • We discussed that activity plans should include at least four (4) different activities daily. It is recommended that administrative staff review activity plans prior to implementation and being posted in the classroom spaces. o Child care rule .0508(g) states the activity plan shall: (1) identify activities that allow children to choose to participate with the whole group, part of the group, or independent of the group; (2) reflect that the children have four different activities daily, at least one of which is outdoors, if weather conditions permit, as listed in G.S. 110-91(12) as follows: (A) art and other creative play; (B) children's books; (C) blocks and block building; (D) manipulatives; and (E) family living and dramatic play; and (3) include a daily gross motor activity that may occur indoors or outdoors. • We discussed staff monitoring baby bottles and water bottles after arrival time to ensure that they are properly labeled. Bottles and water bottles were labeled by staff during today's visit. • We discussed staff monitoring the outdoor play spaces prior to the arrival of children to ensure that the areas are free of hazardous items, debris, and standing water. A unopened can of Busch Beer and an empty bottle of Tito's was located on the playground for toddler children. Children had not utilized the playground space. Staff removed the items from the outdoor space during today's visit. • We discussed administrative staff putting annual forms on the same cycle so that they are updated for each employee annually or when changes occur. Health questionnaires should be updated annually following the initial medical statement. Emergency information forms should be updated annually. • We discussed administrative staff reviewing children’s files in their entirety prior to the child’s first day of enrollment. This will ensure that all documents have been completed and received. The child enrolled on 12/1/25 digital documents were retrieved, printed, and filed in the child's file during today's visit. Consultation was provided on the following: • WORKS STATUS LETTER: Child Care Rule .0703(c) Within six months of an individual assuming lead teacher or child care administrator duties, each center shall maintain the following information in the individual's staff record: (2) a copy of notification from the Division that the individual meets the equivalency or that the individual does not meet the equivalency and must enroll in coursework; • Please send annual fire inspections within seven (7) days of receiving a visit from the fire inspector. • Please update the consultant information within the facility’s EPR plan. • Please be mindful of the volume of the sound machines within the classroom. • When new staff are employed, training certificates should not be more than twelve (12) months old. • DCDEE WEBSITE RESOURCES: o QRIS Modernization: https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization o Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. o Child Care Rules and Laws: https://ncchildcare.ncdhhs.gov/Services/Licensing/Getting-a-License o Training and Professional Development: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development o Required Health and Safety Training: https://ncchildcare.ncdhhs.gov/Provider/Training-and-ProfessionalDevelopment/Health-and-Safety-Trainings o Care for Children Receiving Subsidy: https://ncchildcare.ncdhhs.gov/Provider/Providing-Child-Care/Subsidized-ChildCare/Care-for-Children-Receiving-Subsidy o DCDEE Updates, Current Projects, and information applicable to Child Care in NC: https://ncchildcare.ncdhhs.gov/Whats-New Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before June 9, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be conducted. Mail or email the information to: Rebbecca Hayes, Child Care Consultant P.O. Box 954 Taylorsville, NC 28681 Email: rebbecca.hayes@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. You may contact me by phone at (828) 405-8111 or by email at rebbecca.hayes@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov, if you have questions. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: HARBOR VIEW CREATIVE LEARNING CENTER Facility ID: 49000593 Consultant: TONI WASHINGTON Operation Type: Center Case Number: Visit Date: 7/23/2025 Number Present: 6 Completed Date: 7/23/2025 Age: From 0 To 5 Total Minutes: 180 Time In: 09:00 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's visit was to monitor your program for compliance with all applicable child care requirements during the first temporary period visit (TTP). Upon arrival, I was greeted by you, Jackie Hennings, Regional Director. This facility was issued a temporary license on June 2, 2025, with a restriction of daytime care only. The children were observed during my visit today playing in activity areas, small group activities, circle time, outdoor play, and eating lunch. I observed that today’s lunch consisted of egg bites, green peas, blueberries, biscuits, and milk. You stated that there are seven (7) children enrolled, and six (6) children were present during today’s visit. A portion of children’s files were monitored. Today I monitored three (3) children files. A portion of the staff files were monitored. Today I monitored five (5) staff files. We discussed that you would need to complete the Staff and Training Worksheets for all staff and have it current and available for review by DCDEE staff. You had the completed Worksheets available for review. A fire inspection was conducted on April 24, 2025. The last fire drill was conducted on July 1, 2025. A sanitation inspection was conducted on May 15, 2025, with no demerits. You stated that this facility does not provide transportation at this time. The outdoor play area was monitored, and the last outdoor play area inspection took place on June 19, 2025. •We discussed the rated license process. You were reminded that a compliance history score of seventy five percent or above must be maintained to receive a rated license. It is very important that you familiarize yourself with the QRIS Pathways to the Stars. There are now three options available to demonstrate quality and earn a 2-5 Star Rated License. It includes updates to education standards for early childhood educators to expand options; and adds standards for both educators and facilities that support continuous quality improvement and family/community engagement practices that promote communication and collaboration. Please visit the following link: https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization. You will find more information and details about the three different pathways so that your program can begin working towards the star rating license. The following violation was observed cited and corrected during the visit: Violation Number Comment Rule 319 Staff/child ratios applicable to a classroom, were not posted in each classroom. A blank Staff/ child ratio sheet was posted in the classroom but was not completed with information needed. .0713(a)(10), (c) & (f)(3); .2818(e) Technical assistance: 1)Classroom Staff to Child Ratio Worksheets should be completed to reflect the maximum number of children allowed in the space as being the maximum number of students allowed in a group or the maximum space capacity whichever is the lesser number and posted in each classroom. CONSULTATION: -As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. -Health and safety trainings need to be taken over if you are hiring staff that have health and safety trainings that are older than 12 months. - For continued eligibility in the subsidized child care program, you must achieve a three star or higher rated license at the end of the temporary licensed period. -All staff must have their current education evaluated by the WORKS Unit in Raleigh. Instructions for the DCDEE WORKS system, including establishing a NCID, is located on our website at https://ncchildcare.ncdhhs.gov/. Remember to track the date information is submitted by staff. If you have questions regarding submitting information in the WORKS system, contact WORKS at 1-800-859-0829. If staff’s education is not evaluated by the fifth month of the temporary license, the education points will be calculated with the current education showing in WORKS. -The Healthy Social Behaviors Project (HSB) supports licensed child care centers serving children ages 0 to 5 years old, focusing on teacher practices that can calm challenging behaviors: https://www.childcarerrnc.org/special-projects/healthy-social-behaviors/. They also have a challenging behaviors helpline: https://www.childcareresourcesinc.org/challenging-behaviors-helpline -Since you have had the EPR training you can begin to develop your EPR Plan. Once you get an NCID, you will access the EPR template on the NC Risk Management Portal website https://rmp.nc.gov/portal/portal.aspx. Use the access instructions once you are on the NC Risk Management Portal website. -Here is a list of agencies that have helpful information and trainings: https://ncrlap.org/Resources/Training/Register/ for the ERS 3 •https://www.swcdcinc.org/ Southwestern Child Development Commission •https://www.childcareresourcesinc.org/ Child Care Resources inc. •https://www.childcarerrnc.org/ North Carolina Child Care Resources and Referral Council •https://www.smartstart.org/ Smart Start •https://healthychildcare.unc.edu/ North Carolina Child Care Health and Safety Resource Center Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before August 6, 2025. I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. While the Division allows you time to explain how you have corrected violations when violations are cited, it is expected you correct all violations immediately. When you are asked to send a compliance letter to me, it is expected and required that your compliance letter be sent to me no later than the date indicated in this documentation. Your letter must include the following: -Name of your program -ID number of your program -Date of Letter -Violation number -Explain how you corrected the violation (send supporting documentation to show compliance) -Describe your plan to make sure you will not have that same violation in the future -Name or signature of the person who wrote the letter. (If emailing the letter, your email address will be considered your digital signature.) Your temporary license expires on December 2, 2025. Prior to the expiration date of your license, additional unannounced monitoring visits will be completed. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. Here are some important links on the DCEEE website that may be helpful: -Child Care Rules and Laws: https://ncchildcare.ncdhhs.gov/Services/Licensing/Getting-a-License -DCDEE Documents and Forms: https://ncchildcare.ncdhhs.gov/Provider/Provider-Documents-and-Forms -Training and Professional Development: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional- Development -Required Health and Safety Training: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional- Development/Health-and-Safety-Trainings -Care for Children Receiving Subsidy: https://ncchildcare.ncdhhs.gov/Provider/Providing-Child- Care/Subsidized-Child-Care/Care-for-Children-Receiving-Subsidy -DCDEE Updates and Current Projects: https://ncchildcare.ncdhhs.gov/Whats-New At the completion of the visit, this visit summary was reviewed with you and a copy was given to you. We appreciate all you are doing to serve the children and families of NC. If you have any questions, please contact me, Toni Washington at (704)437-2549 or Carolyn Conley 704-594-0149 or carolyn.conley@dhhs.nc.gov. or my supervisor, Erin Pickard, at erin.pickard@dhhs.nc.gov. Carolyn Conley Lead Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education Post Office Box 835 Kannapolis, NC 28082-0835 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: HARBOR VIEW CREATIVE LEARNING CENTER Facility ID: 49000593 Consultant: TONI WASHINGTON Operation Type: Center Case Number: Visit Date: 7/23/2025 Number Present: 6 Completed Date: 7/23/2025 Age: From 0 To 5 Total Minutes: 180 Time In: 09:00 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's visit was to monitor your program for compliance with all applicable child care requirements during the first temporary period visit (TTP). Upon arrival, I was greeted by you, Jackie Hennings, Regional Director. This facility was issued a temporary license on June 2, 2025, with a restriction of daytime care only. The children were observed during my visit today playing in activity areas, small group activities, circle time, outdoor play, and eating lunch. I observed that today’s lunch consisted of egg bites, green peas, blueberries, biscuits, and milk. You stated that there are seven (7) children enrolled, and six (6) children were present during today’s visit. A portion of children’s files were monitored. Today I monitored three (3) children files. A portion of the staff files were monitored. Today I monitored five (5) staff files. We discussed that you would need to complete the Staff and Training Worksheets for all staff and have it current and available for review by DCDEE staff. You had the completed Worksheets available for review. A fire inspection was conducted on April 24, 2025. The last fire drill was conducted on July 1, 2025. A sanitation inspection was conducted on May 15, 2025, with no demerits. You stated that this facility does not provide transportation at this time. The outdoor play area was monitored, and the last outdoor play area inspection took place on June 19, 2025. •We discussed the rated license process. You were reminded that a compliance history score of seventy five percent or above must be maintained to receive a rated license. It is very important that you familiarize yourself with the QRIS Pathways to the Stars. There are now three options available to demonstrate quality and earn a 2-5 Star Rated License. It includes updates to education standards for early childhood educators to expand options; and adds standards for both educators and facilities that support continuous quality improvement and family/community engagement practices that promote communication and collaboration. Please visit the following link: https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization. You will find more information and details about the three different pathways so that your program can begin working towards the star rating license. The following violation was observed cited and corrected during the visit: Violation Number Comment Rule 319 Staff/child ratios applicable to a classroom, were not posted in each classroom. A blank Staff/ child ratio sheet was posted in the classroom but was not completed with information needed. .0713(a)(10), (c) & (f)(3); .2818(e) Technical assistance: 1)Classroom Staff to Child Ratio Worksheets should be completed to reflect the maximum number of children allowed in the space as being the maximum number of students allowed in a group or the maximum space capacity whichever is the lesser number and posted in each classroom. CONSULTATION: -As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. -Health and safety trainings need to be taken over if you are hiring staff that have health and safety trainings that are older than 12 months. - For continued eligibility in the subsidized child care program, you must achieve a three star or higher rated license at the end of the temporary licensed period. -All staff must have their current education evaluated by the WORKS Unit in Raleigh. Instructions for the DCDEE WORKS system, including establishing a NCID, is located on our website at https://ncchildcare.ncdhhs.gov/. Remember to track the date information is submitted by staff. If you have questions regarding submitting information in the WORKS system, contact WORKS at 1-800-859-0829. If staff’s education is not evaluated by the fifth month of the temporary license, the education points will be calculated with the current education showing in WORKS. -The Healthy Social Behaviors Project (HSB) supports licensed child care centers serving children ages 0 to 5 years old, focusing on teacher practices that can calm challenging behaviors: https://www.childcarerrnc.org/special-projects/healthy-social-behaviors/. They also have a challenging behaviors helpline: https://www.childcareresourcesinc.org/challenging-behaviors-helpline -Since you have had the EPR training you can begin to develop your EPR Plan. Once you get an NCID, you will access the EPR template on the NC Risk Management Portal website https://rmp.nc.gov/portal/portal.aspx. Use the access instructions once you are on the NC Risk Management Portal website. -Here is a list of agencies that have helpful information and trainings: https://ncrlap.org/Resources/Training/Register/ for the ERS 3 •https://www.swcdcinc.org/ Southwestern Child Development Commission •https://www.childcareresourcesinc.org/ Child Care Resources inc. •https://www.childcarerrnc.org/ North Carolina Child Care Resources and Referral Council •https://www.smartstart.org/ Smart Start •https://healthychildcare.unc.edu/ North Carolina Child Care Health and Safety Resource Center Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before August 6, 2025. I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. While the Division allows you time to explain how you have corrected violations when violations are cited, it is expected you correct all violations immediately. When you are asked to send a compliance letter to me, it is expected and required that your compliance letter be sent to me no later than the date indicated in this documentation. Your letter must include the following: -Name of your program -ID number of your program -Date of Letter -Violation number -Explain how you corrected the violation (send supporting documentation to show compliance) -Describe your plan to make sure you will not have that same violation in the future -Name or signature of the person who wrote the letter. (If emailing the letter, your email address will be considered your digital signature.) Your temporary license expires on December 2, 2025. Prior to the expiration date of your license, additional unannounced monitoring visits will be completed. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. Here are some important links on the DCEEE website that may be helpful: -Child Care Rules and Laws: https://ncchildcare.ncdhhs.gov/Services/Licensing/Getting-a-License -DCDEE Documents and Forms: https://ncchildcare.ncdhhs.gov/Provider/Provider-Documents-and-Forms -Training and Professional Development: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional- Development -Required Health and Safety Training: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional- Development/Health-and-Safety-Trainings -Care for Children Receiving Subsidy: https://ncchildcare.ncdhhs.gov/Provider/Providing-Child- Care/Subsidized-Child-Care/Care-for-Children-Receiving-Subsidy -DCDEE Updates and Current Projects: https://ncchildcare.ncdhhs.gov/Whats-New At the completion of the visit, this visit summary was reviewed with you and a copy was given to you. We appreciate all you are doing to serve the children and families of NC. If you have any questions, please contact me, Toni Washington at (704)437-2549 or Carolyn Conley 704-594-0149 or carolyn.conley@dhhs.nc.gov. or my supervisor, Erin Pickard, at erin.pickard@dhhs.nc.gov. Carolyn Conley Lead Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education Post Office Box 835 Kannapolis, NC 28082-0835 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times