Discovery Point Mooresville

G.S. 110-90 · Violation

Name of Operation: DISCOVERY POINT MOORESVILLE Facility ID: 49000590 Consultant: TONI WASHINGTON Operation Type: Center Case Number: Visit Date: 3/11/2026 Number Present: 102 Completed Date: 3/11/2026 Age: From 0 To 12 Total Minutes: 315 Time In: 09:15 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. You, Angela Lagano, Director, assisted me with today’s visit. I conducted your last annual compliance visit on October 08, 2025. I reviewed with you today the facility information found in our system. You stated there have been no changes to your phone number, email address, mailing address, or corporate contact for the facility. You stated there has been no change with the corporate owner, BW ENTERPRISES R.L.L.L.P., that owns your facility. I reviewed the facility’s permit with you today including the restrictions, capacity, and age range and observed these being maintained today. Your center's compliance history was 92% as of March 11, 2026, and was reviewed with you today. Your program currently operates with a Four-star license, issued on May 26, 2025, earning three points in staff education, six points in program standards, and one quality point. Your most recent fire inspection was dated August 13, 2025. Your most recent sanitation inspection was dated August 14, 2025, with an Approved classification and 9 demerits. You and I completed a walk-through of the indoor licensed spaces today. I observed children throughout the facility participating in free play in activity areas, transitions, and personal care routines, and outside play. I observed that in space one the infant sleep chart was not complete for one child. In space 6 teacher did not wash or clean child’s hands after wiping their nose. You and I completed a walk-through of the outdoor licensed spaces today. A current menu was posted, documented appropriate nutritious snacks and meals, showed a variety of foods, and complied with Meal Patterns for Children in Child Care Programs. Meals were prepared in the kitchen and served in the classrooms. Cold food and milk were stored in a commercial refrigerator in the kitchen at a temperature of 44 degrees Fahrenheit. I observed that today’s lunch consisted of ground beef and cheese wraps, green beans, mango, and milk. I monitored hazardous product storage, medication storage, medication administration, general safety, and discipline. I monitored program records including emergency medical care plan, safe arrival and departure procedures, incident log, outdoor safety inspections, fire drills, emergency drills, and your Emergency Preparedness Response (EPR) Plan. I reviewed staff record files for twenty-three returning staff members to verify current and valid Criminal Background Check qualification letters (all Criminal Background Check qualification letters were checked in the ABCMS System), I observed that three staff members were not on your ABCMS Roster. valid CPR and First Aid training, completion of Basic School Age Care training, completion of the Recognizing and Responding to Suspicions of Child Maltreatment training, completion of Playground Safety training by at least one staff member, and completion of Emergency Preparedness and Response training by at least one staff member. I monitored health and safety requirements. I reviewed your written operational, administrative, and personnel policies and your parent participation plan at an Annual Compliance visit on October 08, 2025. You stated your written policies and procedures had not changed. I monitored supervision, staff-child ratios, group sizes, approved space use, space capacities, and permit restrictions. The following violation was observed and cited during today’s visit: Violation Number Comment Rule 608 Children did not wash their hands upon arrival at the center, after each visit to the toilet, before eating, before and after water activity play, after outside play, and after handling animals or animal cages. Child's hands were not cleaned after nose wiping. 15A NCAC 18A .2803(c) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. Sleep chart was not complete for one infant. .0606(g) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. Three staff members were not added to the ABCMS staff roster for the facility. G.S. 110-90.2 & .2703(r) Technical Assistance: 1. New staff are to be added into the staff roster on ABCMS within 5 days of hire. 2. It was discussed that staff are to update and keep sleep charts current. It was suggested that the teacher completes the sleep chart as soon as they lay the child down to sleep. 3. It was discussed that the administrator review the hand washing policy with staff or request a hand washing training with Rachel Lentz, Regional Child Care Health Consultant, at 828-544-1532. Consultation: 1 Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest information for child care settings and child care updates including the most up to date documents and forms. 2 Visit NC Child Care Health and Safety Resource Center at http://healthychildcare.unc.edu to find the following resources: technical assistance, coaching support, resources, handwashing and diapering posters, monthly newsletters, and a list of approved in-service trainings including, but not limited to, ITS-SIDS training and Emergency Preparedness and Response in Child Care training. Compliance Plan: All violations cited and not corrected today must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. Your compliance letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Address your plan to ensure that you will not have that violation again. 6. Your signature 2) Supporting documentation including the following: Please send supporting documentation such as training certificates, CBC letters, acknowledgement statements, and photographs for me to use to verify compliance. Please DO NOT send staff or child medical documents or documentation for verification as this is a violation of HIPPA protocol. If needed I will verify these documents at the next monitoring visit. I must receive your compliance letter no later than March 25, 2026. Please be aware any information submitted by you is legal documentation. If you state in your compliance letter that corrections have been made when they have not, it will be considered falsification of information. If you cannot meet the requirements by this date you shall contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Child care programs are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past eighteen (18) months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Your letter may be mailed to me at: Toni Washington Post Office Box 5347 Mooresville, NC 28117 For your convenience, your compliance letter may be sent by email to: toni.washington@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included in the body of the email: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you today. We appreciate all you and your staff do to serve the children and families in your community. If you have any questions, feel free to contact me by phone at (704) 437-2549 or by email at toni.washington@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0608 · Violation

Name of Operation: DISCOVERY POINT MOORESVILLE Facility ID: 49000590 Consultant: TONI WASHINGTON Operation Type: Center Case Number: Visit Date: 10/8/2025 Number Present: 93 Completed Date: 10/8/2025 Age: From 0 To 5 Total Minutes: 300 Time In: 09:00 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. Rebbecca Hayes, Child Care Consultant assisted with the visit today. You, Sheterrica Moore, Director, assisted me with today’s visit. This is your first Annual Compliance Visit as a new facility. I reviewed with you today the facility information found in our system. You stated there have been no changes to your phone number, email address, mailing address, or corporate contact for the facility, Discovery Point Mooresville. I reviewed the facility’s permit with you today. I reviewed with you today the restrictions on your license, capacity, and age range on your permit and observed these being maintained. Your program’s compliance history was 95% as of October 08, 2025, and was reviewed with you today. Your program currently operates with a four-star license, issued on May 26, 2024, earning three points in staff education, six points in program standards, and one quality point. Your last sanitation inspection was dated August 14, 2025, with a Superior classification and nine demerits Your last fire inspection was dated November 07, 2024. I visited each licensed indoor and outdoor space with you today. I observed students playing in activity areas, small group activities, children eating lunch, outside play, and nap time. A current menu was posted, documented appropriate nutritious snacks and meals, showed a variety of foods, and complied with Meal Patterns for Children in Child Care Programs. Lunch was prepared in the kitchen and served in the cafeteria. Today’s lunch included cheese pizza, broccoli, pears, and milk. Cold food and milk were stored in a commercial refrigerator in the kitchen at a temperature of 36 degrees Fahrenheit. I monitored hazardous product storage, medication storage, medication administration, general safety, and discipline practices. I monitored one emergency medication and action plan. I observed that in space five (Toddler A) staff did not was child’s hands after diaper change. I observed that in space four (Beginner B) two permissions to administer medication forms had missing information. (This was corrected by the director during the walk-through). I observed that in space 6 (toddler B) one diaper cream did not have permission to administer medication form. I monitored that your last fire drill was dated September 15, 2025. I observed that your last emergency drill was dated August 15, 2025, and it was a Shelter-in-Place drill. I monitored program records, child record files, staff record files. I monitored health and safety requirements. I monitored supervision of children, staff-child ratios and group sizes, approved space use, space capacities, and permit restrictions. I completed the “Annual Compliance Monitoring Checklist for Child Care Centers” during today’s visit. The following violations observed and cited during today's visit: Violation Number Comment Rule 405 A child's hands were not washed after each diaper change. One teacher did not was the hands of a toddler after diaper changing. 15A NCAC 18A .2803(c)(2) 847 Parent's medication authorization did not include required information. Two diaper creams medication forms did not have all required information the amount to apply and the dates. 10A NCAC 09 .0803(4)(6-9) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. Employee hired on 6/22/25 and the medical statement was completed 6/26/25. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. Staff member hired on 6/23/25 the TB test was completed 6/27/25. .0701(a) 1303 Application was not signed by the parent. Child enrolled on 8/4/25 does not have a signed application on file. 10A NCAC 09 .0801(a) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. A child enrolled on 9/2/25 does not have a medical exam. GS110-91(1) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. A staff member hired on 8/25/25 signed the Shaken Baby Syndrome policy on 9/25/25. .0608(d)(1-4) 1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. Diaper cream was used but an parent authorization form was not completed. .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) Technical Assistance: 1) Per child care rule 10A NCAC 09 .0803(4), over-the-counter diaper creams and sunscreens should be labeled with the name of the child and the parent should complete the permission to administer form leaving no spaces blank. To maintain compliance with this child care requirement, I suggested you review the permission to administer form when received from the parent and prior to the parent leaving the facility. 2)A Children’s Medical Report with section A completed by the parent and section B completed by the health care professional should be on file for each child within the first 30 days of the child’s attendance. To maintain compliance with this child care requirement, I suggested you review this document when received from the parent during the enrollment process prior to the child’s first day of attendance. 3) The child’s enrollment application should include the emergency medical information. To maintain compliance with this child care requirement, I suggested you review this document when received from the parent during the enrollment process prior to the child’s first day of attendance. 4)Per child care rule 10A NCAC 09 .0803(4)&(6-9), the medication permission to administer form should include the directions for how to administer the medication is to be administered and the valid dates the medication may be administered. To maintain compliance with this child care requirement, I suggested you review all medication permission to administer forms when received from the parent and before the parent leaves the facility at the time of receiving the medication. 5) Per child care rule 10A NCAC 09 .0608(d)(1-4), the Prevention of the Shaken Baby Syndrome and Abusive Head Trauma policy acknowledgement statement signed and dated by the staff should include the individual’s name, the date the center’s policy was given and explained to the individual, the individual’s signature, and the date the individual signed the acknowledgment. To maintain compliance with this child care requirement, I suggested you double-check each staff acknowledgement statement during the orientation training process to be sure the statements are signed and dated and completed as required prior to placing the document in the staff record file. CONSULTATION: 1 Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest information for child care settings and child care updates including the most up to date documents and forms. 2 Visit NC Child Care Health and Safety Resource Center at http://healthychildcare.unc.edu to find the following resources: technical assistance, coaching support, resources, handwashing and diapering posters, monthly newsletters, and a list of approved in-service trainings including, but not limited to, ITS-SIDS training and Emergency Preparedness and Response in Child Care training. 3) The Change of Information form for CBC is listed in law. When a new staff member starts working at a facility and gives the administrator a CBC qualification letter that was previously completed while working at another facility, but is still current, the administrator must send a Change of Information form for that new staff member to the CBC unit. The Change of Information form can be found on DCDEE’s website under Provider Documents and Forms. Technical Assistance Guidance As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. COMPLIANCE PLAN: No compliance documentation is needed for those violations corrected during today’s visit. In the visit summary, I documented the corrective actions taken today to correct those violations. All violations cited and not corrected today must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. Your compliance letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Address your plan to ensure that you will not have that violation again. 6. Your signature 2) Supporting documentation including the following: Please send supporting documentation such as training certificates, CBC letters, acknowledgement statements, and photographs for me to use to verify compliance. Please DO NOT send staff or child medical documents or documentation for verification as this is a violation of HIPPA protocol. If needed I will verify these documents at the next monitoring visit. I must receive your compliance letter no later than October 22, 2025. Please be aware any information submitted by you is legal documentation. If you state in your compliance letter that corrections have been made when they have not, it will be considered falsification of information. If you cannot meet the requirements by this date you shall contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Child care programs are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past eighteen (18) months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Your letter may be mailed to me at: Toni Washington Post Office Box 5347 Mooresville, NC 28117 For your convenience, your compliance letter may be sent by email to: toni.washington@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included in the body of the email: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you today. We appreciate all you and your staff do to serve the children and families in your community. If you have any questions, feel free to contact me by phone at (704) 437-2549 or by email at toni.washington@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0701 · Violation

Name of Operation: DISCOVERY POINT MOORESVILLE Facility ID: 49000590 Consultant: TONI WASHINGTON Operation Type: Center Case Number: Visit Date: 10/8/2025 Number Present: 93 Completed Date: 10/8/2025 Age: From 0 To 5 Total Minutes: 300 Time In: 09:00 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. Rebbecca Hayes, Child Care Consultant assisted with the visit today. You, Sheterrica Moore, Director, assisted me with today’s visit. This is your first Annual Compliance Visit as a new facility. I reviewed with you today the facility information found in our system. You stated there have been no changes to your phone number, email address, mailing address, or corporate contact for the facility, Discovery Point Mooresville. I reviewed the facility’s permit with you today. I reviewed with you today the restrictions on your license, capacity, and age range on your permit and observed these being maintained. Your program’s compliance history was 95% as of October 08, 2025, and was reviewed with you today. Your program currently operates with a four-star license, issued on May 26, 2024, earning three points in staff education, six points in program standards, and one quality point. Your last sanitation inspection was dated August 14, 2025, with a Superior classification and nine demerits Your last fire inspection was dated November 07, 2024. I visited each licensed indoor and outdoor space with you today. I observed students playing in activity areas, small group activities, children eating lunch, outside play, and nap time. A current menu was posted, documented appropriate nutritious snacks and meals, showed a variety of foods, and complied with Meal Patterns for Children in Child Care Programs. Lunch was prepared in the kitchen and served in the cafeteria. Today’s lunch included cheese pizza, broccoli, pears, and milk. Cold food and milk were stored in a commercial refrigerator in the kitchen at a temperature of 36 degrees Fahrenheit. I monitored hazardous product storage, medication storage, medication administration, general safety, and discipline practices. I monitored one emergency medication and action plan. I observed that in space five (Toddler A) staff did not was child’s hands after diaper change. I observed that in space four (Beginner B) two permissions to administer medication forms had missing information. (This was corrected by the director during the walk-through). I observed that in space 6 (toddler B) one diaper cream did not have permission to administer medication form. I monitored that your last fire drill was dated September 15, 2025. I observed that your last emergency drill was dated August 15, 2025, and it was a Shelter-in-Place drill. I monitored program records, child record files, staff record files. I monitored health and safety requirements. I monitored supervision of children, staff-child ratios and group sizes, approved space use, space capacities, and permit restrictions. I completed the “Annual Compliance Monitoring Checklist for Child Care Centers” during today’s visit. The following violations observed and cited during today's visit: Violation Number Comment Rule 405 A child's hands were not washed after each diaper change. One teacher did not was the hands of a toddler after diaper changing. 15A NCAC 18A .2803(c)(2) 847 Parent's medication authorization did not include required information. Two diaper creams medication forms did not have all required information the amount to apply and the dates. 10A NCAC 09 .0803(4)(6-9) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. Employee hired on 6/22/25 and the medical statement was completed 6/26/25. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. Staff member hired on 6/23/25 the TB test was completed 6/27/25. .0701(a) 1303 Application was not signed by the parent. Child enrolled on 8/4/25 does not have a signed application on file. 10A NCAC 09 .0801(a) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. A child enrolled on 9/2/25 does not have a medical exam. GS110-91(1) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. A staff member hired on 8/25/25 signed the Shaken Baby Syndrome policy on 9/25/25. .0608(d)(1-4) 1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. Diaper cream was used but an parent authorization form was not completed. .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) Technical Assistance: 1) Per child care rule 10A NCAC 09 .0803(4), over-the-counter diaper creams and sunscreens should be labeled with the name of the child and the parent should complete the permission to administer form leaving no spaces blank. To maintain compliance with this child care requirement, I suggested you review the permission to administer form when received from the parent and prior to the parent leaving the facility. 2)A Children’s Medical Report with section A completed by the parent and section B completed by the health care professional should be on file for each child within the first 30 days of the child’s attendance. To maintain compliance with this child care requirement, I suggested you review this document when received from the parent during the enrollment process prior to the child’s first day of attendance. 3) The child’s enrollment application should include the emergency medical information. To maintain compliance with this child care requirement, I suggested you review this document when received from the parent during the enrollment process prior to the child’s first day of attendance. 4)Per child care rule 10A NCAC 09 .0803(4)&(6-9), the medication permission to administer form should include the directions for how to administer the medication is to be administered and the valid dates the medication may be administered. To maintain compliance with this child care requirement, I suggested you review all medication permission to administer forms when received from the parent and before the parent leaves the facility at the time of receiving the medication. 5) Per child care rule 10A NCAC 09 .0608(d)(1-4), the Prevention of the Shaken Baby Syndrome and Abusive Head Trauma policy acknowledgement statement signed and dated by the staff should include the individual’s name, the date the center’s policy was given and explained to the individual, the individual’s signature, and the date the individual signed the acknowledgment. To maintain compliance with this child care requirement, I suggested you double-check each staff acknowledgement statement during the orientation training process to be sure the statements are signed and dated and completed as required prior to placing the document in the staff record file. CONSULTATION: 1 Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest information for child care settings and child care updates including the most up to date documents and forms. 2 Visit NC Child Care Health and Safety Resource Center at http://healthychildcare.unc.edu to find the following resources: technical assistance, coaching support, resources, handwashing and diapering posters, monthly newsletters, and a list of approved in-service trainings including, but not limited to, ITS-SIDS training and Emergency Preparedness and Response in Child Care training. 3) The Change of Information form for CBC is listed in law. When a new staff member starts working at a facility and gives the administrator a CBC qualification letter that was previously completed while working at another facility, but is still current, the administrator must send a Change of Information form for that new staff member to the CBC unit. The Change of Information form can be found on DCDEE’s website under Provider Documents and Forms. Technical Assistance Guidance As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. COMPLIANCE PLAN: No compliance documentation is needed for those violations corrected during today’s visit. In the visit summary, I documented the corrective actions taken today to correct those violations. All violations cited and not corrected today must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. Your compliance letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Address your plan to ensure that you will not have that violation again. 6. Your signature 2) Supporting documentation including the following: Please send supporting documentation such as training certificates, CBC letters, acknowledgement statements, and photographs for me to use to verify compliance. Please DO NOT send staff or child medical documents or documentation for verification as this is a violation of HIPPA protocol. If needed I will verify these documents at the next monitoring visit. I must receive your compliance letter no later than October 22, 2025. Please be aware any information submitted by you is legal documentation. If you state in your compliance letter that corrections have been made when they have not, it will be considered falsification of information. If you cannot meet the requirements by this date you shall contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Child care programs are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past eighteen (18) months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Your letter may be mailed to me at: Toni Washington Post Office Box 5347 Mooresville, NC 28117 For your convenience, your compliance letter may be sent by email to: toni.washington@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included in the body of the email: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you today. We appreciate all you and your staff do to serve the children and families in your community. If you have any questions, feel free to contact me by phone at (704) 437-2549 or by email at toni.washington@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0801 · Violation

Name of Operation: DISCOVERY POINT MOORESVILLE Facility ID: 49000590 Consultant: TONI WASHINGTON Operation Type: Center Case Number: Visit Date: 10/8/2025 Number Present: 93 Completed Date: 10/8/2025 Age: From 0 To 5 Total Minutes: 300 Time In: 09:00 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. Rebbecca Hayes, Child Care Consultant assisted with the visit today. You, Sheterrica Moore, Director, assisted me with today’s visit. This is your first Annual Compliance Visit as a new facility. I reviewed with you today the facility information found in our system. You stated there have been no changes to your phone number, email address, mailing address, or corporate contact for the facility, Discovery Point Mooresville. I reviewed the facility’s permit with you today. I reviewed with you today the restrictions on your license, capacity, and age range on your permit and observed these being maintained. Your program’s compliance history was 95% as of October 08, 2025, and was reviewed with you today. Your program currently operates with a four-star license, issued on May 26, 2024, earning three points in staff education, six points in program standards, and one quality point. Your last sanitation inspection was dated August 14, 2025, with a Superior classification and nine demerits Your last fire inspection was dated November 07, 2024. I visited each licensed indoor and outdoor space with you today. I observed students playing in activity areas, small group activities, children eating lunch, outside play, and nap time. A current menu was posted, documented appropriate nutritious snacks and meals, showed a variety of foods, and complied with Meal Patterns for Children in Child Care Programs. Lunch was prepared in the kitchen and served in the cafeteria. Today’s lunch included cheese pizza, broccoli, pears, and milk. Cold food and milk were stored in a commercial refrigerator in the kitchen at a temperature of 36 degrees Fahrenheit. I monitored hazardous product storage, medication storage, medication administration, general safety, and discipline practices. I monitored one emergency medication and action plan. I observed that in space five (Toddler A) staff did not was child’s hands after diaper change. I observed that in space four (Beginner B) two permissions to administer medication forms had missing information. (This was corrected by the director during the walk-through). I observed that in space 6 (toddler B) one diaper cream did not have permission to administer medication form. I monitored that your last fire drill was dated September 15, 2025. I observed that your last emergency drill was dated August 15, 2025, and it was a Shelter-in-Place drill. I monitored program records, child record files, staff record files. I monitored health and safety requirements. I monitored supervision of children, staff-child ratios and group sizes, approved space use, space capacities, and permit restrictions. I completed the “Annual Compliance Monitoring Checklist for Child Care Centers” during today’s visit. The following violations observed and cited during today's visit: Violation Number Comment Rule 405 A child's hands were not washed after each diaper change. One teacher did not was the hands of a toddler after diaper changing. 15A NCAC 18A .2803(c)(2) 847 Parent's medication authorization did not include required information. Two diaper creams medication forms did not have all required information the amount to apply and the dates. 10A NCAC 09 .0803(4)(6-9) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. Employee hired on 6/22/25 and the medical statement was completed 6/26/25. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. Staff member hired on 6/23/25 the TB test was completed 6/27/25. .0701(a) 1303 Application was not signed by the parent. Child enrolled on 8/4/25 does not have a signed application on file. 10A NCAC 09 .0801(a) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. A child enrolled on 9/2/25 does not have a medical exam. GS110-91(1) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. A staff member hired on 8/25/25 signed the Shaken Baby Syndrome policy on 9/25/25. .0608(d)(1-4) 1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. Diaper cream was used but an parent authorization form was not completed. .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) Technical Assistance: 1) Per child care rule 10A NCAC 09 .0803(4), over-the-counter diaper creams and sunscreens should be labeled with the name of the child and the parent should complete the permission to administer form leaving no spaces blank. To maintain compliance with this child care requirement, I suggested you review the permission to administer form when received from the parent and prior to the parent leaving the facility. 2)A Children’s Medical Report with section A completed by the parent and section B completed by the health care professional should be on file for each child within the first 30 days of the child’s attendance. To maintain compliance with this child care requirement, I suggested you review this document when received from the parent during the enrollment process prior to the child’s first day of attendance. 3) The child’s enrollment application should include the emergency medical information. To maintain compliance with this child care requirement, I suggested you review this document when received from the parent during the enrollment process prior to the child’s first day of attendance. 4)Per child care rule 10A NCAC 09 .0803(4)&(6-9), the medication permission to administer form should include the directions for how to administer the medication is to be administered and the valid dates the medication may be administered. To maintain compliance with this child care requirement, I suggested you review all medication permission to administer forms when received from the parent and before the parent leaves the facility at the time of receiving the medication. 5) Per child care rule 10A NCAC 09 .0608(d)(1-4), the Prevention of the Shaken Baby Syndrome and Abusive Head Trauma policy acknowledgement statement signed and dated by the staff should include the individual’s name, the date the center’s policy was given and explained to the individual, the individual’s signature, and the date the individual signed the acknowledgment. To maintain compliance with this child care requirement, I suggested you double-check each staff acknowledgement statement during the orientation training process to be sure the statements are signed and dated and completed as required prior to placing the document in the staff record file. CONSULTATION: 1 Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest information for child care settings and child care updates including the most up to date documents and forms. 2 Visit NC Child Care Health and Safety Resource Center at http://healthychildcare.unc.edu to find the following resources: technical assistance, coaching support, resources, handwashing and diapering posters, monthly newsletters, and a list of approved in-service trainings including, but not limited to, ITS-SIDS training and Emergency Preparedness and Response in Child Care training. 3) The Change of Information form for CBC is listed in law. When a new staff member starts working at a facility and gives the administrator a CBC qualification letter that was previously completed while working at another facility, but is still current, the administrator must send a Change of Information form for that new staff member to the CBC unit. The Change of Information form can be found on DCDEE’s website under Provider Documents and Forms. Technical Assistance Guidance As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. COMPLIANCE PLAN: No compliance documentation is needed for those violations corrected during today’s visit. In the visit summary, I documented the corrective actions taken today to correct those violations. All violations cited and not corrected today must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. Your compliance letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Address your plan to ensure that you will not have that violation again. 6. Your signature 2) Supporting documentation including the following: Please send supporting documentation such as training certificates, CBC letters, acknowledgement statements, and photographs for me to use to verify compliance. Please DO NOT send staff or child medical documents or documentation for verification as this is a violation of HIPPA protocol. If needed I will verify these documents at the next monitoring visit. I must receive your compliance letter no later than October 22, 2025. Please be aware any information submitted by you is legal documentation. If you state in your compliance letter that corrections have been made when they have not, it will be considered falsification of information. If you cannot meet the requirements by this date you shall contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Child care programs are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past eighteen (18) months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Your letter may be mailed to me at: Toni Washington Post Office Box 5347 Mooresville, NC 28117 For your convenience, your compliance letter may be sent by email to: toni.washington@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included in the body of the email: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you today. We appreciate all you and your staff do to serve the children and families in your community. If you have any questions, feel free to contact me by phone at (704) 437-2549 or by email at toni.washington@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0803 · Violation

Name of Operation: DISCOVERY POINT MOORESVILLE Facility ID: 49000590 Consultant: TONI WASHINGTON Operation Type: Center Case Number: Visit Date: 10/8/2025 Number Present: 93 Completed Date: 10/8/2025 Age: From 0 To 5 Total Minutes: 300 Time In: 09:00 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. Rebbecca Hayes, Child Care Consultant assisted with the visit today. You, Sheterrica Moore, Director, assisted me with today’s visit. This is your first Annual Compliance Visit as a new facility. I reviewed with you today the facility information found in our system. You stated there have been no changes to your phone number, email address, mailing address, or corporate contact for the facility, Discovery Point Mooresville. I reviewed the facility’s permit with you today. I reviewed with you today the restrictions on your license, capacity, and age range on your permit and observed these being maintained. Your program’s compliance history was 95% as of October 08, 2025, and was reviewed with you today. Your program currently operates with a four-star license, issued on May 26, 2024, earning three points in staff education, six points in program standards, and one quality point. Your last sanitation inspection was dated August 14, 2025, with a Superior classification and nine demerits Your last fire inspection was dated November 07, 2024. I visited each licensed indoor and outdoor space with you today. I observed students playing in activity areas, small group activities, children eating lunch, outside play, and nap time. A current menu was posted, documented appropriate nutritious snacks and meals, showed a variety of foods, and complied with Meal Patterns for Children in Child Care Programs. Lunch was prepared in the kitchen and served in the cafeteria. Today’s lunch included cheese pizza, broccoli, pears, and milk. Cold food and milk were stored in a commercial refrigerator in the kitchen at a temperature of 36 degrees Fahrenheit. I monitored hazardous product storage, medication storage, medication administration, general safety, and discipline practices. I monitored one emergency medication and action plan. I observed that in space five (Toddler A) staff did not was child’s hands after diaper change. I observed that in space four (Beginner B) two permissions to administer medication forms had missing information. (This was corrected by the director during the walk-through). I observed that in space 6 (toddler B) one diaper cream did not have permission to administer medication form. I monitored that your last fire drill was dated September 15, 2025. I observed that your last emergency drill was dated August 15, 2025, and it was a Shelter-in-Place drill. I monitored program records, child record files, staff record files. I monitored health and safety requirements. I monitored supervision of children, staff-child ratios and group sizes, approved space use, space capacities, and permit restrictions. I completed the “Annual Compliance Monitoring Checklist for Child Care Centers” during today’s visit. The following violations observed and cited during today's visit: Violation Number Comment Rule 405 A child's hands were not washed after each diaper change. One teacher did not was the hands of a toddler after diaper changing. 15A NCAC 18A .2803(c)(2) 847 Parent's medication authorization did not include required information. Two diaper creams medication forms did not have all required information the amount to apply and the dates. 10A NCAC 09 .0803(4)(6-9) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. Employee hired on 6/22/25 and the medical statement was completed 6/26/25. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. Staff member hired on 6/23/25 the TB test was completed 6/27/25. .0701(a) 1303 Application was not signed by the parent. Child enrolled on 8/4/25 does not have a signed application on file. 10A NCAC 09 .0801(a) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. A child enrolled on 9/2/25 does not have a medical exam. GS110-91(1) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. A staff member hired on 8/25/25 signed the Shaken Baby Syndrome policy on 9/25/25. .0608(d)(1-4) 1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. Diaper cream was used but an parent authorization form was not completed. .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) Technical Assistance: 1) Per child care rule 10A NCAC 09 .0803(4), over-the-counter diaper creams and sunscreens should be labeled with the name of the child and the parent should complete the permission to administer form leaving no spaces blank. To maintain compliance with this child care requirement, I suggested you review the permission to administer form when received from the parent and prior to the parent leaving the facility. 2)A Children’s Medical Report with section A completed by the parent and section B completed by the health care professional should be on file for each child within the first 30 days of the child’s attendance. To maintain compliance with this child care requirement, I suggested you review this document when received from the parent during the enrollment process prior to the child’s first day of attendance. 3) The child’s enrollment application should include the emergency medical information. To maintain compliance with this child care requirement, I suggested you review this document when received from the parent during the enrollment process prior to the child’s first day of attendance. 4)Per child care rule 10A NCAC 09 .0803(4)&(6-9), the medication permission to administer form should include the directions for how to administer the medication is to be administered and the valid dates the medication may be administered. To maintain compliance with this child care requirement, I suggested you review all medication permission to administer forms when received from the parent and before the parent leaves the facility at the time of receiving the medication. 5) Per child care rule 10A NCAC 09 .0608(d)(1-4), the Prevention of the Shaken Baby Syndrome and Abusive Head Trauma policy acknowledgement statement signed and dated by the staff should include the individual’s name, the date the center’s policy was given and explained to the individual, the individual’s signature, and the date the individual signed the acknowledgment. To maintain compliance with this child care requirement, I suggested you double-check each staff acknowledgement statement during the orientation training process to be sure the statements are signed and dated and completed as required prior to placing the document in the staff record file. CONSULTATION: 1 Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest information for child care settings and child care updates including the most up to date documents and forms. 2 Visit NC Child Care Health and Safety Resource Center at http://healthychildcare.unc.edu to find the following resources: technical assistance, coaching support, resources, handwashing and diapering posters, monthly newsletters, and a list of approved in-service trainings including, but not limited to, ITS-SIDS training and Emergency Preparedness and Response in Child Care training. 3) The Change of Information form for CBC is listed in law. When a new staff member starts working at a facility and gives the administrator a CBC qualification letter that was previously completed while working at another facility, but is still current, the administrator must send a Change of Information form for that new staff member to the CBC unit. The Change of Information form can be found on DCDEE’s website under Provider Documents and Forms. Technical Assistance Guidance As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. COMPLIANCE PLAN: No compliance documentation is needed for those violations corrected during today’s visit. In the visit summary, I documented the corrective actions taken today to correct those violations. All violations cited and not corrected today must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. Your compliance letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Address your plan to ensure that you will not have that violation again. 6. Your signature 2) Supporting documentation including the following: Please send supporting documentation such as training certificates, CBC letters, acknowledgement statements, and photographs for me to use to verify compliance. Please DO NOT send staff or child medical documents or documentation for verification as this is a violation of HIPPA protocol. If needed I will verify these documents at the next monitoring visit. I must receive your compliance letter no later than October 22, 2025. Please be aware any information submitted by you is legal documentation. If you state in your compliance letter that corrections have been made when they have not, it will be considered falsification of information. If you cannot meet the requirements by this date you shall contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Child care programs are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past eighteen (18) months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Your letter may be mailed to me at: Toni Washington Post Office Box 5347 Mooresville, NC 28117 For your convenience, your compliance letter may be sent by email to: toni.washington@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included in the body of the email: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you today. We appreciate all you and your staff do to serve the children and families in your community. If you have any questions, feel free to contact me by phone at (704) 437-2549 or by email at toni.washington@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: DISCOVERY POINT MOORESVILLE Facility ID: 49000590 Consultant: TONI WASHINGTON Operation Type: Center Case Number: Visit Date: 10/8/2025 Number Present: 93 Completed Date: 10/8/2025 Age: From 0 To 5 Total Minutes: 300 Time In: 09:00 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. Rebbecca Hayes, Child Care Consultant assisted with the visit today. You, Sheterrica Moore, Director, assisted me with today’s visit. This is your first Annual Compliance Visit as a new facility. I reviewed with you today the facility information found in our system. You stated there have been no changes to your phone number, email address, mailing address, or corporate contact for the facility, Discovery Point Mooresville. I reviewed the facility’s permit with you today. I reviewed with you today the restrictions on your license, capacity, and age range on your permit and observed these being maintained. Your program’s compliance history was 95% as of October 08, 2025, and was reviewed with you today. Your program currently operates with a four-star license, issued on May 26, 2024, earning three points in staff education, six points in program standards, and one quality point. Your last sanitation inspection was dated August 14, 2025, with a Superior classification and nine demerits Your last fire inspection was dated November 07, 2024. I visited each licensed indoor and outdoor space with you today. I observed students playing in activity areas, small group activities, children eating lunch, outside play, and nap time. A current menu was posted, documented appropriate nutritious snacks and meals, showed a variety of foods, and complied with Meal Patterns for Children in Child Care Programs. Lunch was prepared in the kitchen and served in the cafeteria. Today’s lunch included cheese pizza, broccoli, pears, and milk. Cold food and milk were stored in a commercial refrigerator in the kitchen at a temperature of 36 degrees Fahrenheit. I monitored hazardous product storage, medication storage, medication administration, general safety, and discipline practices. I monitored one emergency medication and action plan. I observed that in space five (Toddler A) staff did not was child’s hands after diaper change. I observed that in space four (Beginner B) two permissions to administer medication forms had missing information. (This was corrected by the director during the walk-through). I observed that in space 6 (toddler B) one diaper cream did not have permission to administer medication form. I monitored that your last fire drill was dated September 15, 2025. I observed that your last emergency drill was dated August 15, 2025, and it was a Shelter-in-Place drill. I monitored program records, child record files, staff record files. I monitored health and safety requirements. I monitored supervision of children, staff-child ratios and group sizes, approved space use, space capacities, and permit restrictions. I completed the “Annual Compliance Monitoring Checklist for Child Care Centers” during today’s visit. The following violations observed and cited during today's visit: Violation Number Comment Rule 405 A child's hands were not washed after each diaper change. One teacher did not was the hands of a toddler after diaper changing. 15A NCAC 18A .2803(c)(2) 847 Parent's medication authorization did not include required information. Two diaper creams medication forms did not have all required information the amount to apply and the dates. 10A NCAC 09 .0803(4)(6-9) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. Employee hired on 6/22/25 and the medical statement was completed 6/26/25. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. Staff member hired on 6/23/25 the TB test was completed 6/27/25. .0701(a) 1303 Application was not signed by the parent. Child enrolled on 8/4/25 does not have a signed application on file. 10A NCAC 09 .0801(a) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. A child enrolled on 9/2/25 does not have a medical exam. GS110-91(1) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. A staff member hired on 8/25/25 signed the Shaken Baby Syndrome policy on 9/25/25. .0608(d)(1-4) 1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. Diaper cream was used but an parent authorization form was not completed. .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) Technical Assistance: 1) Per child care rule 10A NCAC 09 .0803(4), over-the-counter diaper creams and sunscreens should be labeled with the name of the child and the parent should complete the permission to administer form leaving no spaces blank. To maintain compliance with this child care requirement, I suggested you review the permission to administer form when received from the parent and prior to the parent leaving the facility. 2)A Children’s Medical Report with section A completed by the parent and section B completed by the health care professional should be on file for each child within the first 30 days of the child’s attendance. To maintain compliance with this child care requirement, I suggested you review this document when received from the parent during the enrollment process prior to the child’s first day of attendance. 3) The child’s enrollment application should include the emergency medical information. To maintain compliance with this child care requirement, I suggested you review this document when received from the parent during the enrollment process prior to the child’s first day of attendance. 4)Per child care rule 10A NCAC 09 .0803(4)&(6-9), the medication permission to administer form should include the directions for how to administer the medication is to be administered and the valid dates the medication may be administered. To maintain compliance with this child care requirement, I suggested you review all medication permission to administer forms when received from the parent and before the parent leaves the facility at the time of receiving the medication. 5) Per child care rule 10A NCAC 09 .0608(d)(1-4), the Prevention of the Shaken Baby Syndrome and Abusive Head Trauma policy acknowledgement statement signed and dated by the staff should include the individual’s name, the date the center’s policy was given and explained to the individual, the individual’s signature, and the date the individual signed the acknowledgment. To maintain compliance with this child care requirement, I suggested you double-check each staff acknowledgement statement during the orientation training process to be sure the statements are signed and dated and completed as required prior to placing the document in the staff record file. CONSULTATION: 1 Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest information for child care settings and child care updates including the most up to date documents and forms. 2 Visit NC Child Care Health and Safety Resource Center at http://healthychildcare.unc.edu to find the following resources: technical assistance, coaching support, resources, handwashing and diapering posters, monthly newsletters, and a list of approved in-service trainings including, but not limited to, ITS-SIDS training and Emergency Preparedness and Response in Child Care training. 3) The Change of Information form for CBC is listed in law. When a new staff member starts working at a facility and gives the administrator a CBC qualification letter that was previously completed while working at another facility, but is still current, the administrator must send a Change of Information form for that new staff member to the CBC unit. The Change of Information form can be found on DCDEE’s website under Provider Documents and Forms. Technical Assistance Guidance As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. COMPLIANCE PLAN: No compliance documentation is needed for those violations corrected during today’s visit. In the visit summary, I documented the corrective actions taken today to correct those violations. All violations cited and not corrected today must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. Your compliance letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Address your plan to ensure that you will not have that violation again. 6. Your signature 2) Supporting documentation including the following: Please send supporting documentation such as training certificates, CBC letters, acknowledgement statements, and photographs for me to use to verify compliance. Please DO NOT send staff or child medical documents or documentation for verification as this is a violation of HIPPA protocol. If needed I will verify these documents at the next monitoring visit. I must receive your compliance letter no later than October 22, 2025. Please be aware any information submitted by you is legal documentation. If you state in your compliance letter that corrections have been made when they have not, it will be considered falsification of information. If you cannot meet the requirements by this date you shall contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Child care programs are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past eighteen (18) months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Your letter may be mailed to me at: Toni Washington Post Office Box 5347 Mooresville, NC 28117 For your convenience, your compliance letter may be sent by email to: toni.washington@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included in the body of the email: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you today. We appreciate all you and your staff do to serve the children and families in your community. If you have any questions, feel free to contact me by phone at (704) 437-2549 or by email at toni.washington@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS110-91 · Violation

Name of Operation: DISCOVERY POINT MOORESVILLE Facility ID: 49000590 Consultant: TONI WASHINGTON Operation Type: Center Case Number: Visit Date: 10/8/2025 Number Present: 93 Completed Date: 10/8/2025 Age: From 0 To 5 Total Minutes: 300 Time In: 09:00 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. Rebbecca Hayes, Child Care Consultant assisted with the visit today. You, Sheterrica Moore, Director, assisted me with today’s visit. This is your first Annual Compliance Visit as a new facility. I reviewed with you today the facility information found in our system. You stated there have been no changes to your phone number, email address, mailing address, or corporate contact for the facility, Discovery Point Mooresville. I reviewed the facility’s permit with you today. I reviewed with you today the restrictions on your license, capacity, and age range on your permit and observed these being maintained. Your program’s compliance history was 95% as of October 08, 2025, and was reviewed with you today. Your program currently operates with a four-star license, issued on May 26, 2024, earning three points in staff education, six points in program standards, and one quality point. Your last sanitation inspection was dated August 14, 2025, with a Superior classification and nine demerits Your last fire inspection was dated November 07, 2024. I visited each licensed indoor and outdoor space with you today. I observed students playing in activity areas, small group activities, children eating lunch, outside play, and nap time. A current menu was posted, documented appropriate nutritious snacks and meals, showed a variety of foods, and complied with Meal Patterns for Children in Child Care Programs. Lunch was prepared in the kitchen and served in the cafeteria. Today’s lunch included cheese pizza, broccoli, pears, and milk. Cold food and milk were stored in a commercial refrigerator in the kitchen at a temperature of 36 degrees Fahrenheit. I monitored hazardous product storage, medication storage, medication administration, general safety, and discipline practices. I monitored one emergency medication and action plan. I observed that in space five (Toddler A) staff did not was child’s hands after diaper change. I observed that in space four (Beginner B) two permissions to administer medication forms had missing information. (This was corrected by the director during the walk-through). I observed that in space 6 (toddler B) one diaper cream did not have permission to administer medication form. I monitored that your last fire drill was dated September 15, 2025. I observed that your last emergency drill was dated August 15, 2025, and it was a Shelter-in-Place drill. I monitored program records, child record files, staff record files. I monitored health and safety requirements. I monitored supervision of children, staff-child ratios and group sizes, approved space use, space capacities, and permit restrictions. I completed the “Annual Compliance Monitoring Checklist for Child Care Centers” during today’s visit. The following violations observed and cited during today's visit: Violation Number Comment Rule 405 A child's hands were not washed after each diaper change. One teacher did not was the hands of a toddler after diaper changing. 15A NCAC 18A .2803(c)(2) 847 Parent's medication authorization did not include required information. Two diaper creams medication forms did not have all required information the amount to apply and the dates. 10A NCAC 09 .0803(4)(6-9) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. Employee hired on 6/22/25 and the medical statement was completed 6/26/25. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. Staff member hired on 6/23/25 the TB test was completed 6/27/25. .0701(a) 1303 Application was not signed by the parent. Child enrolled on 8/4/25 does not have a signed application on file. 10A NCAC 09 .0801(a) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. A child enrolled on 9/2/25 does not have a medical exam. GS110-91(1) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. A staff member hired on 8/25/25 signed the Shaken Baby Syndrome policy on 9/25/25. .0608(d)(1-4) 1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. Diaper cream was used but an parent authorization form was not completed. .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) Technical Assistance: 1) Per child care rule 10A NCAC 09 .0803(4), over-the-counter diaper creams and sunscreens should be labeled with the name of the child and the parent should complete the permission to administer form leaving no spaces blank. To maintain compliance with this child care requirement, I suggested you review the permission to administer form when received from the parent and prior to the parent leaving the facility. 2)A Children’s Medical Report with section A completed by the parent and section B completed by the health care professional should be on file for each child within the first 30 days of the child’s attendance. To maintain compliance with this child care requirement, I suggested you review this document when received from the parent during the enrollment process prior to the child’s first day of attendance. 3) The child’s enrollment application should include the emergency medical information. To maintain compliance with this child care requirement, I suggested you review this document when received from the parent during the enrollment process prior to the child’s first day of attendance. 4)Per child care rule 10A NCAC 09 .0803(4)&(6-9), the medication permission to administer form should include the directions for how to administer the medication is to be administered and the valid dates the medication may be administered. To maintain compliance with this child care requirement, I suggested you review all medication permission to administer forms when received from the parent and before the parent leaves the facility at the time of receiving the medication. 5) Per child care rule 10A NCAC 09 .0608(d)(1-4), the Prevention of the Shaken Baby Syndrome and Abusive Head Trauma policy acknowledgement statement signed and dated by the staff should include the individual’s name, the date the center’s policy was given and explained to the individual, the individual’s signature, and the date the individual signed the acknowledgment. To maintain compliance with this child care requirement, I suggested you double-check each staff acknowledgement statement during the orientation training process to be sure the statements are signed and dated and completed as required prior to placing the document in the staff record file. CONSULTATION: 1 Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest information for child care settings and child care updates including the most up to date documents and forms. 2 Visit NC Child Care Health and Safety Resource Center at http://healthychildcare.unc.edu to find the following resources: technical assistance, coaching support, resources, handwashing and diapering posters, monthly newsletters, and a list of approved in-service trainings including, but not limited to, ITS-SIDS training and Emergency Preparedness and Response in Child Care training. 3) The Change of Information form for CBC is listed in law. When a new staff member starts working at a facility and gives the administrator a CBC qualification letter that was previously completed while working at another facility, but is still current, the administrator must send a Change of Information form for that new staff member to the CBC unit. The Change of Information form can be found on DCDEE’s website under Provider Documents and Forms. Technical Assistance Guidance As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. COMPLIANCE PLAN: No compliance documentation is needed for those violations corrected during today’s visit. In the visit summary, I documented the corrective actions taken today to correct those violations. All violations cited and not corrected today must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. Your compliance letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Address your plan to ensure that you will not have that violation again. 6. Your signature 2) Supporting documentation including the following: Please send supporting documentation such as training certificates, CBC letters, acknowledgement statements, and photographs for me to use to verify compliance. Please DO NOT send staff or child medical documents or documentation for verification as this is a violation of HIPPA protocol. If needed I will verify these documents at the next monitoring visit. I must receive your compliance letter no later than October 22, 2025. Please be aware any information submitted by you is legal documentation. If you state in your compliance letter that corrections have been made when they have not, it will be considered falsification of information. If you cannot meet the requirements by this date you shall contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Child care programs are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past eighteen (18) months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Your letter may be mailed to me at: Toni Washington Post Office Box 5347 Mooresville, NC 28117 For your convenience, your compliance letter may be sent by email to: toni.washington@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included in the body of the email: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you today. We appreciate all you and your staff do to serve the children and families in your community. If you have any questions, feel free to contact me by phone at (704) 437-2549 or by email at toni.washington@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0601 · Violation

Name of Operation: DISCOVERY POINT MOORESVILLE Facility ID: 49000590 Consultant: CAROLYN CONLEY Operation Type: Center Case Number: Visit Date: 4/22/2025 Number Present: 59 Completed Date: 4/22/2025 Age: From 0 To 7 Total Minutes: 290 Time In: 09:35 AM Time Out: 02:25 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's visit was to monitor your program for compliance with applicable child care requirements during the third temporary period visit and to review the items still needed to complete the rated license process. Erin Pickard, Licensing Supervisor, accompanied me during today’s visit. This facility was issued a temporary license on November 25, 2024, with a restriction of daytime care only. The temporary license will expire on May 25, 2025. Upon arrival, we were greeted by you, you, Nikki Seabright, Director, and Alyssa Vasquez, Assistant Director. The infants were observed during tummy time, sleeping in cribs, diaper changing routine. The other children were observed during free choice activities indoors, group time, hand-washing routines and lunch. Positive interactions were observed throughout today’s visit. The following items were monitored: license posted, permit restrictions, staff/child ratios, supervision, group size, capacity, hazardous product storage, applicable rated license requirements, emergency drills and indoor and outdoor space safety requirements. A fire inspection was conducted on November 7, 2024. A sanitation inspection was conducted on December 18, 2024, with no demerits. You had the Staff and Training Worksheet completed for us to review and we monitored three new staff files today. Rated License Summary: I received the Rated License Assessment Review Form and a copy of the Application for Assessment for a Two component Star rated License on February 11, 2025. Program Standards: The ERS assessments have not been completed as of today’s date. This facility’s points in program standards will be determined once we receive and review the assessment. Education Standards as of today’s visit: -The Administrator is eligible for seven (7) points in education standards. -The Program Coordinator is eligible for seven (7) points in education standards. -The Group Leader is eligible for seven (7) points in education standards. -The Lead Teachers are eligible for six (6) points in education standards. There are nine (9) classrooms as of today’s date and there are nine Lead Teachers. -We discussed that the teachers would need to have at least one year of experience in early childhood education, be 18 years of age and have a HS diploma or GED to be eligible as a teacher for the star rated license. As of today’s date, this program will be required to have four teachers due to enrollment. If the Workforce Education Unit is not able to process all staffs’ education information, by the time we meet to review the ERS assessment scores, we will have to process the star rated license based on the staff education evaluations that have been processed. The star rated license can be “reissued” at a later time when all of the staff education evaluations are complete, should the overall education points change. The staff education standard points will be determined when we review the ERS assessment scores once they are received. Quality Option: You stated that you and the owners are reviewing the options. The quality point will be determined by the time we review the ERS assessments. Total standard points and stars will be determined once we receive and review the ERS assessments, monitor the education standards again and determine the quality point that this program may be eligible for. I will contact you as soon as I receive the ERS assessment scores and schedule a time to review the documents. The following violations were observed and corrected during today’s visit. Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. Space four and space seven had activity plans posted for the week of April 14th. GS 110-91(12); .0508(a) 807 A safe indoor and outdoor environment was not provided for the children. 10A NCAC 09 .0601(a) 847 Parent's medication authorization did not include required information. Three medication administration form/labels did not have the name of the medication listed. 10A NCAC 09 .0803(4)(6-9) TECHNICAL ASSISTANCE: -Remind staff to monitor the posted activity plan prior to children arriving into the classroom to ensure the activity plan posted is current. -Remind all staff to monitor all spaces to ensure that all sanitizer sprays are at least five feet from the floor or are in locked storage. -We discussed the medication administration forms/labels are required to have the name of the medication listed. You stated that the medication administration form/label has been updated to include the name of the medications. CONSULTATION: -We discussed not to have new staff hired sign the New Staff Orientation Form until orientation has been completed. -You Must earn a three star or higher to be eligible for DSS Subsidy to continue after the temporary time period. -Health and Safety Training must be completed by all staff within one year of employment and every five years thereafter. You can access these trainings for free on DCDEE’s website www.ncchildcare.ncdhhs.gov by going to Provider, Professional Training, and DCDEE Moodle. -All staff must complete a staff development plan and staff evaluation annually. CPR, First Aid, and Recognizing and Responding to Suspicions of Child Maltreatment training must be completed within 90 days of hire. -The Emergency Preparedness and Response plan as well as the Emergency Medical Care plan must be reviewed with all staff annually and anytime changes are made to either plan. Documentation of both reviews must remain on file for review. -Be sure to send the fire inspection reports within seven days of the date of inspection to your consultant. -Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least 75% . Any violation(s) documented may impact the compliance history score. Due to connectivity issues the visit this visit summary was read to you and you were given an opportunity to ask questions. An electronic copy will be sent to you for your file. A hand written visit summary was also reviewed and a copy was given to you during the visit. We appreciate all you are doing to serve the children and families of NC. If you have any questions, please contact me at: 704-594-0149 or carolyn.conley@dhhs.nc.gov. or my supervisor, Erin Pickard, at erin.pickard@dhhs.nc.gov. Carolyn Conley Lead Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education Post Office Box 835 Kannapolis, NC 28082-0835 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0803 · Violation

Name of Operation: DISCOVERY POINT MOORESVILLE Facility ID: 49000590 Consultant: CAROLYN CONLEY Operation Type: Center Case Number: Visit Date: 4/22/2025 Number Present: 59 Completed Date: 4/22/2025 Age: From 0 To 7 Total Minutes: 290 Time In: 09:35 AM Time Out: 02:25 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's visit was to monitor your program for compliance with applicable child care requirements during the third temporary period visit and to review the items still needed to complete the rated license process. Erin Pickard, Licensing Supervisor, accompanied me during today’s visit. This facility was issued a temporary license on November 25, 2024, with a restriction of daytime care only. The temporary license will expire on May 25, 2025. Upon arrival, we were greeted by you, you, Nikki Seabright, Director, and Alyssa Vasquez, Assistant Director. The infants were observed during tummy time, sleeping in cribs, diaper changing routine. The other children were observed during free choice activities indoors, group time, hand-washing routines and lunch. Positive interactions were observed throughout today’s visit. The following items were monitored: license posted, permit restrictions, staff/child ratios, supervision, group size, capacity, hazardous product storage, applicable rated license requirements, emergency drills and indoor and outdoor space safety requirements. A fire inspection was conducted on November 7, 2024. A sanitation inspection was conducted on December 18, 2024, with no demerits. You had the Staff and Training Worksheet completed for us to review and we monitored three new staff files today. Rated License Summary: I received the Rated License Assessment Review Form and a copy of the Application for Assessment for a Two component Star rated License on February 11, 2025. Program Standards: The ERS assessments have not been completed as of today’s date. This facility’s points in program standards will be determined once we receive and review the assessment. Education Standards as of today’s visit: -The Administrator is eligible for seven (7) points in education standards. -The Program Coordinator is eligible for seven (7) points in education standards. -The Group Leader is eligible for seven (7) points in education standards. -The Lead Teachers are eligible for six (6) points in education standards. There are nine (9) classrooms as of today’s date and there are nine Lead Teachers. -We discussed that the teachers would need to have at least one year of experience in early childhood education, be 18 years of age and have a HS diploma or GED to be eligible as a teacher for the star rated license. As of today’s date, this program will be required to have four teachers due to enrollment. If the Workforce Education Unit is not able to process all staffs’ education information, by the time we meet to review the ERS assessment scores, we will have to process the star rated license based on the staff education evaluations that have been processed. The star rated license can be “reissued” at a later time when all of the staff education evaluations are complete, should the overall education points change. The staff education standard points will be determined when we review the ERS assessment scores once they are received. Quality Option: You stated that you and the owners are reviewing the options. The quality point will be determined by the time we review the ERS assessments. Total standard points and stars will be determined once we receive and review the ERS assessments, monitor the education standards again and determine the quality point that this program may be eligible for. I will contact you as soon as I receive the ERS assessment scores and schedule a time to review the documents. The following violations were observed and corrected during today’s visit. Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. Space four and space seven had activity plans posted for the week of April 14th. GS 110-91(12); .0508(a) 807 A safe indoor and outdoor environment was not provided for the children. 10A NCAC 09 .0601(a) 847 Parent's medication authorization did not include required information. Three medication administration form/labels did not have the name of the medication listed. 10A NCAC 09 .0803(4)(6-9) TECHNICAL ASSISTANCE: -Remind staff to monitor the posted activity plan prior to children arriving into the classroom to ensure the activity plan posted is current. -Remind all staff to monitor all spaces to ensure that all sanitizer sprays are at least five feet from the floor or are in locked storage. -We discussed the medication administration forms/labels are required to have the name of the medication listed. You stated that the medication administration form/label has been updated to include the name of the medications. CONSULTATION: -We discussed not to have new staff hired sign the New Staff Orientation Form until orientation has been completed. -You Must earn a three star or higher to be eligible for DSS Subsidy to continue after the temporary time period. -Health and Safety Training must be completed by all staff within one year of employment and every five years thereafter. You can access these trainings for free on DCDEE’s website www.ncchildcare.ncdhhs.gov by going to Provider, Professional Training, and DCDEE Moodle. -All staff must complete a staff development plan and staff evaluation annually. CPR, First Aid, and Recognizing and Responding to Suspicions of Child Maltreatment training must be completed within 90 days of hire. -The Emergency Preparedness and Response plan as well as the Emergency Medical Care plan must be reviewed with all staff annually and anytime changes are made to either plan. Documentation of both reviews must remain on file for review. -Be sure to send the fire inspection reports within seven days of the date of inspection to your consultant. -Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least 75% . Any violation(s) documented may impact the compliance history score. Due to connectivity issues the visit this visit summary was read to you and you were given an opportunity to ask questions. An electronic copy will be sent to you for your file. A hand written visit summary was also reviewed and a copy was given to you during the visit. We appreciate all you are doing to serve the children and families of NC. If you have any questions, please contact me at: 704-594-0149 or carolyn.conley@dhhs.nc.gov. or my supervisor, Erin Pickard, at erin.pickard@dhhs.nc.gov. Carolyn Conley Lead Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education Post Office Box 835 Kannapolis, NC 28082-0835 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: DISCOVERY POINT MOORESVILLE Facility ID: 49000590 Consultant: CAROLYN CONLEY Operation Type: Center Case Number: Visit Date: 4/22/2025 Number Present: 59 Completed Date: 4/22/2025 Age: From 0 To 7 Total Minutes: 290 Time In: 09:35 AM Time Out: 02:25 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's visit was to monitor your program for compliance with applicable child care requirements during the third temporary period visit and to review the items still needed to complete the rated license process. Erin Pickard, Licensing Supervisor, accompanied me during today’s visit. This facility was issued a temporary license on November 25, 2024, with a restriction of daytime care only. The temporary license will expire on May 25, 2025. Upon arrival, we were greeted by you, you, Nikki Seabright, Director, and Alyssa Vasquez, Assistant Director. The infants were observed during tummy time, sleeping in cribs, diaper changing routine. The other children were observed during free choice activities indoors, group time, hand-washing routines and lunch. Positive interactions were observed throughout today’s visit. The following items were monitored: license posted, permit restrictions, staff/child ratios, supervision, group size, capacity, hazardous product storage, applicable rated license requirements, emergency drills and indoor and outdoor space safety requirements. A fire inspection was conducted on November 7, 2024. A sanitation inspection was conducted on December 18, 2024, with no demerits. You had the Staff and Training Worksheet completed for us to review and we monitored three new staff files today. Rated License Summary: I received the Rated License Assessment Review Form and a copy of the Application for Assessment for a Two component Star rated License on February 11, 2025. Program Standards: The ERS assessments have not been completed as of today’s date. This facility’s points in program standards will be determined once we receive and review the assessment. Education Standards as of today’s visit: -The Administrator is eligible for seven (7) points in education standards. -The Program Coordinator is eligible for seven (7) points in education standards. -The Group Leader is eligible for seven (7) points in education standards. -The Lead Teachers are eligible for six (6) points in education standards. There are nine (9) classrooms as of today’s date and there are nine Lead Teachers. -We discussed that the teachers would need to have at least one year of experience in early childhood education, be 18 years of age and have a HS diploma or GED to be eligible as a teacher for the star rated license. As of today’s date, this program will be required to have four teachers due to enrollment. If the Workforce Education Unit is not able to process all staffs’ education information, by the time we meet to review the ERS assessment scores, we will have to process the star rated license based on the staff education evaluations that have been processed. The star rated license can be “reissued” at a later time when all of the staff education evaluations are complete, should the overall education points change. The staff education standard points will be determined when we review the ERS assessment scores once they are received. Quality Option: You stated that you and the owners are reviewing the options. The quality point will be determined by the time we review the ERS assessments. Total standard points and stars will be determined once we receive and review the ERS assessments, monitor the education standards again and determine the quality point that this program may be eligible for. I will contact you as soon as I receive the ERS assessment scores and schedule a time to review the documents. The following violations were observed and corrected during today’s visit. Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. Space four and space seven had activity plans posted for the week of April 14th. GS 110-91(12); .0508(a) 807 A safe indoor and outdoor environment was not provided for the children. 10A NCAC 09 .0601(a) 847 Parent's medication authorization did not include required information. Three medication administration form/labels did not have the name of the medication listed. 10A NCAC 09 .0803(4)(6-9) TECHNICAL ASSISTANCE: -Remind staff to monitor the posted activity plan prior to children arriving into the classroom to ensure the activity plan posted is current. -Remind all staff to monitor all spaces to ensure that all sanitizer sprays are at least five feet from the floor or are in locked storage. -We discussed the medication administration forms/labels are required to have the name of the medication listed. You stated that the medication administration form/label has been updated to include the name of the medications. CONSULTATION: -We discussed not to have new staff hired sign the New Staff Orientation Form until orientation has been completed. -You Must earn a three star or higher to be eligible for DSS Subsidy to continue after the temporary time period. -Health and Safety Training must be completed by all staff within one year of employment and every five years thereafter. You can access these trainings for free on DCDEE’s website www.ncchildcare.ncdhhs.gov by going to Provider, Professional Training, and DCDEE Moodle. -All staff must complete a staff development plan and staff evaluation annually. CPR, First Aid, and Recognizing and Responding to Suspicions of Child Maltreatment training must be completed within 90 days of hire. -The Emergency Preparedness and Response plan as well as the Emergency Medical Care plan must be reviewed with all staff annually and anytime changes are made to either plan. Documentation of both reviews must remain on file for review. -Be sure to send the fire inspection reports within seven days of the date of inspection to your consultant. -Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least 75% . Any violation(s) documented may impact the compliance history score. Due to connectivity issues the visit this visit summary was read to you and you were given an opportunity to ask questions. An electronic copy will be sent to you for your file. A hand written visit summary was also reviewed and a copy was given to you during the visit. We appreciate all you are doing to serve the children and families of NC. If you have any questions, please contact me at: 704-594-0149 or carolyn.conley@dhhs.nc.gov. or my supervisor, Erin Pickard, at erin.pickard@dhhs.nc.gov. Carolyn Conley Lead Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education Post Office Box 835 Kannapolis, NC 28082-0835 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: DISCOVERY POINT MOORESVILLE Facility ID: 49000590 Consultant: CAROLYN CONLEY Operation Type: Center Case Number: Visit Date: 4/22/2025 Number Present: 59 Completed Date: 4/22/2025 Age: From 0 To 7 Total Minutes: 290 Time In: 09:35 AM Time Out: 02:25 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's visit was to monitor your program for compliance with applicable child care requirements during the third temporary period visit and to review the items still needed to complete the rated license process. Erin Pickard, Licensing Supervisor, accompanied me during today’s visit. This facility was issued a temporary license on November 25, 2024, with a restriction of daytime care only. The temporary license will expire on May 25, 2025. Upon arrival, we were greeted by you, you, Nikki Seabright, Director, and Alyssa Vasquez, Assistant Director. The infants were observed during tummy time, sleeping in cribs, diaper changing routine. The other children were observed during free choice activities indoors, group time, hand-washing routines and lunch. Positive interactions were observed throughout today’s visit. The following items were monitored: license posted, permit restrictions, staff/child ratios, supervision, group size, capacity, hazardous product storage, applicable rated license requirements, emergency drills and indoor and outdoor space safety requirements. A fire inspection was conducted on November 7, 2024. A sanitation inspection was conducted on December 18, 2024, with no demerits. You had the Staff and Training Worksheet completed for us to review and we monitored three new staff files today. Rated License Summary: I received the Rated License Assessment Review Form and a copy of the Application for Assessment for a Two component Star rated License on February 11, 2025. Program Standards: The ERS assessments have not been completed as of today’s date. This facility’s points in program standards will be determined once we receive and review the assessment. Education Standards as of today’s visit: -The Administrator is eligible for seven (7) points in education standards. -The Program Coordinator is eligible for seven (7) points in education standards. -The Group Leader is eligible for seven (7) points in education standards. -The Lead Teachers are eligible for six (6) points in education standards. There are nine (9) classrooms as of today’s date and there are nine Lead Teachers. -We discussed that the teachers would need to have at least one year of experience in early childhood education, be 18 years of age and have a HS diploma or GED to be eligible as a teacher for the star rated license. As of today’s date, this program will be required to have four teachers due to enrollment. If the Workforce Education Unit is not able to process all staffs’ education information, by the time we meet to review the ERS assessment scores, we will have to process the star rated license based on the staff education evaluations that have been processed. The star rated license can be “reissued” at a later time when all of the staff education evaluations are complete, should the overall education points change. The staff education standard points will be determined when we review the ERS assessment scores once they are received. Quality Option: You stated that you and the owners are reviewing the options. The quality point will be determined by the time we review the ERS assessments. Total standard points and stars will be determined once we receive and review the ERS assessments, monitor the education standards again and determine the quality point that this program may be eligible for. I will contact you as soon as I receive the ERS assessment scores and schedule a time to review the documents. The following violations were observed and corrected during today’s visit. Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. Space four and space seven had activity plans posted for the week of April 14th. GS 110-91(12); .0508(a) 807 A safe indoor and outdoor environment was not provided for the children. 10A NCAC 09 .0601(a) 847 Parent's medication authorization did not include required information. Three medication administration form/labels did not have the name of the medication listed. 10A NCAC 09 .0803(4)(6-9) TECHNICAL ASSISTANCE: -Remind staff to monitor the posted activity plan prior to children arriving into the classroom to ensure the activity plan posted is current. -Remind all staff to monitor all spaces to ensure that all sanitizer sprays are at least five feet from the floor or are in locked storage. -We discussed the medication administration forms/labels are required to have the name of the medication listed. You stated that the medication administration form/label has been updated to include the name of the medications. CONSULTATION: -We discussed not to have new staff hired sign the New Staff Orientation Form until orientation has been completed. -You Must earn a three star or higher to be eligible for DSS Subsidy to continue after the temporary time period. -Health and Safety Training must be completed by all staff within one year of employment and every five years thereafter. You can access these trainings for free on DCDEE’s website www.ncchildcare.ncdhhs.gov by going to Provider, Professional Training, and DCDEE Moodle. -All staff must complete a staff development plan and staff evaluation annually. CPR, First Aid, and Recognizing and Responding to Suspicions of Child Maltreatment training must be completed within 90 days of hire. -The Emergency Preparedness and Response plan as well as the Emergency Medical Care plan must be reviewed with all staff annually and anytime changes are made to either plan. Documentation of both reviews must remain on file for review. -Be sure to send the fire inspection reports within seven days of the date of inspection to your consultant. -Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least 75% . Any violation(s) documented may impact the compliance history score. Due to connectivity issues the visit this visit summary was read to you and you were given an opportunity to ask questions. An electronic copy will be sent to you for your file. A hand written visit summary was also reviewed and a copy was given to you during the visit. We appreciate all you are doing to serve the children and families of NC. If you have any questions, please contact me at: 704-594-0149 or carolyn.conley@dhhs.nc.gov. or my supervisor, Erin Pickard, at erin.pickard@dhhs.nc.gov. Carolyn Conley Lead Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education Post Office Box 835 Kannapolis, NC 28082-0835 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS110-91 · Violation

Name of Operation: DISCOVERY POINT MOORESVILLE Facility ID: 49000590 Consultant: CAROLYN CONLEY Operation Type: Center Case Number: Visit Date: 3/6/2025 Number Present: 56 Completed Date: 3/6/2025 Age: From 0 To 5 Total Minutes: 355 Time In: 10:05 AM Time Out: 04:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's visit was to monitor your program for compliance with applicable childcare requirements during the second temporary time period visit. Upon arrival, I was greeted by you, Nikki Seabright, Director, and Nicole Beagle, Director/Owner. This facility was issued a temporary license on November 25, 2024, with a restriction of first shift care. The following were posted: Temporary License, Classroom Staff to Child Ratio charts, Safe Arrival and Departure Procedures, NC Summary of Child Care Law poster, Emergency Medical Care Plan and Evacuation Plans. The children were observed during free choice activities indoors and outdoors, tummy time, bottle feeding, group time, hand-washing routines, lunch and departure procedures. Positive interactions between staff, children and families was observed throughout today’s visit. Supervision, staff/child ratio, grouping of children, the use of approved space, and permit restrictions were monitored during today’s visit. The last monthly fire drill was conducted on February 26, 2025. The last playground inspection was conducted on March 5, 2025. A fire inspection was conducted on November 7, 2024. A sanitation inspection was conducted on December 18, 2024, with no demerits. I monitored a portion of the children files. You had the Staff and Training Worksheet completed for me to review and I monitored 12 files today. Rated License Discussion – I received the Rated License Assessment Review Form and a copy of the Application for Assessment for a Two component Star rated License on February 11, 2025. -Education Standard points: You and staff need to have current education evaluated by the workforce unit in Raleigh. The education points will be determined upon the receipt of evaluation results from the workforce unit. If staffs' education is not evaluated by the fourth month of the temporary license, the education points will be calculated with the current education showing in WORKS. -Program Standard Points: A request will be submitted to have the ERS-3 assessments conducted. -Quality point: You and Ms. Beagle stated that the quality point options are still being reviewed at this time. Star Rated License Child Care programs are expected to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent at all times [NC GS 110-90(4)(d)]. The following violation was observed and discussed today. Violation Number Comment Rule 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. A child began enrollment on 12/9/24 and medical assessment was completed on 1/20/25. GS110-91(1) TECHNICAL ASSISTANCE: -Remind families that a health assessment is required to be on file within 30 days of enrollment and it can be no older than 12 months. I will receive clarification concerning out-of-state health assessments. We discussed if families have a doctor’s appointment that is scheduled after the 30 days. You will want to have documentation from the medical professional when the appointment is. When doing tours with perspective families discuss the rule about the health assessment so that they can already be planning on getting the assessment to you in a timely manner. CONSULTATION: -We discussed the incident report and if you chose not to use the DCDEE Incident Report form whatever form you do decide to use will need all the following components as listed in CC RULE .8802(e). (1) facility identifying information; (2) the child's name; (3) date and time of the incident; (4) witness to the incident; (5) time the parent is notified of the incident and by whom; (6) piece of equipment involved, if applicable; (7) cause of injury, if applicable; (8) type of injury, if applicable; (9) body part injured, if applicable; (10) where the child received medical treatment, if applicable; (11) description of how and where the incident occurred, and the First Aid received; and (12) steps taken to prevent reoccurrence. Staff/administration complete an incident report each time a child is injured as a result of an incident occurring while the child is in care. This incident report shall include: This report shall be signed by the person completing it and by the parent, a copy given to the parent or the parent declines a copy and the report maintained in the child's file. -We discussed reviewing all children’s applications before filing them to make sure that all families have indicated what their hospital preference is. At the completion of the visit, this visit summary was reviewed with you and a copy was given to you. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. Here are some important links on the DCEEE website that may be helpful: -Child Care Rules and Laws: https://ncchildcare.ncdhhs.gov/Services/Licensing/Getting-a-License -DCDEE Documents and Forms: https://ncchildcare.ncdhhs.gov/Provider/Provider-Documents-and-Forms -Training and Professional Development: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development -Required Health and Safety Training: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development/Health-and-Safety-Trainings -Care for Children Receiving Subsidy: https://ncchildcare.ncdhhs.gov/Provider/Providing-Child-Care/Subsidized-Child-Care/Care-for-Children-Receiving-Subsidy -DCDEE Updates and Current Projects: https://ncchildcare.ncdhhs.gov/Whats-New We appreciate all you are doing to serve the children and families of NC. If you have any questions, please contact me at: 704-594-0149 or carolyn.conley@dhhs.nc.gov or Erin Pickard, Supervisor, at erin.pickard@dhhs.nc.gov. Carolyn Conley Lead Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education Post Office Box 835 Kannapolis, NC 28082-0835 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: DISCOVERY POINT MOORESVILLE Facility ID: 49000590 Consultant: CAROLYN CONLEY Operation Type: Center Case Number: Visit Date: 3/6/2025 Number Present: 56 Completed Date: 3/6/2025 Age: From 0 To 5 Total Minutes: 355 Time In: 10:05 AM Time Out: 04:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's visit was to monitor your program for compliance with applicable childcare requirements during the second temporary time period visit. Upon arrival, I was greeted by you, Nikki Seabright, Director, and Nicole Beagle, Director/Owner. This facility was issued a temporary license on November 25, 2024, with a restriction of first shift care. The following were posted: Temporary License, Classroom Staff to Child Ratio charts, Safe Arrival and Departure Procedures, NC Summary of Child Care Law poster, Emergency Medical Care Plan and Evacuation Plans. The children were observed during free choice activities indoors and outdoors, tummy time, bottle feeding, group time, hand-washing routines, lunch and departure procedures. Positive interactions between staff, children and families was observed throughout today’s visit. Supervision, staff/child ratio, grouping of children, the use of approved space, and permit restrictions were monitored during today’s visit. The last monthly fire drill was conducted on February 26, 2025. The last playground inspection was conducted on March 5, 2025. A fire inspection was conducted on November 7, 2024. A sanitation inspection was conducted on December 18, 2024, with no demerits. I monitored a portion of the children files. You had the Staff and Training Worksheet completed for me to review and I monitored 12 files today. Rated License Discussion – I received the Rated License Assessment Review Form and a copy of the Application for Assessment for a Two component Star rated License on February 11, 2025. -Education Standard points: You and staff need to have current education evaluated by the workforce unit in Raleigh. The education points will be determined upon the receipt of evaluation results from the workforce unit. If staffs' education is not evaluated by the fourth month of the temporary license, the education points will be calculated with the current education showing in WORKS. -Program Standard Points: A request will be submitted to have the ERS-3 assessments conducted. -Quality point: You and Ms. Beagle stated that the quality point options are still being reviewed at this time. Star Rated License Child Care programs are expected to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent at all times [NC GS 110-90(4)(d)]. The following violation was observed and discussed today. Violation Number Comment Rule 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. A child began enrollment on 12/9/24 and medical assessment was completed on 1/20/25. GS110-91(1) TECHNICAL ASSISTANCE: -Remind families that a health assessment is required to be on file within 30 days of enrollment and it can be no older than 12 months. I will receive clarification concerning out-of-state health assessments. We discussed if families have a doctor’s appointment that is scheduled after the 30 days. You will want to have documentation from the medical professional when the appointment is. When doing tours with perspective families discuss the rule about the health assessment so that they can already be planning on getting the assessment to you in a timely manner. CONSULTATION: -We discussed the incident report and if you chose not to use the DCDEE Incident Report form whatever form you do decide to use will need all the following components as listed in CC RULE .8802(e). (1) facility identifying information; (2) the child's name; (3) date and time of the incident; (4) witness to the incident; (5) time the parent is notified of the incident and by whom; (6) piece of equipment involved, if applicable; (7) cause of injury, if applicable; (8) type of injury, if applicable; (9) body part injured, if applicable; (10) where the child received medical treatment, if applicable; (11) description of how and where the incident occurred, and the First Aid received; and (12) steps taken to prevent reoccurrence. Staff/administration complete an incident report each time a child is injured as a result of an incident occurring while the child is in care. This incident report shall include: This report shall be signed by the person completing it and by the parent, a copy given to the parent or the parent declines a copy and the report maintained in the child's file. -We discussed reviewing all children’s applications before filing them to make sure that all families have indicated what their hospital preference is. At the completion of the visit, this visit summary was reviewed with you and a copy was given to you. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. Here are some important links on the DCEEE website that may be helpful: -Child Care Rules and Laws: https://ncchildcare.ncdhhs.gov/Services/Licensing/Getting-a-License -DCDEE Documents and Forms: https://ncchildcare.ncdhhs.gov/Provider/Provider-Documents-and-Forms -Training and Professional Development: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development -Required Health and Safety Training: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development/Health-and-Safety-Trainings -Care for Children Receiving Subsidy: https://ncchildcare.ncdhhs.gov/Provider/Providing-Child-Care/Subsidized-Child-Care/Care-for-Children-Receiving-Subsidy -DCDEE Updates and Current Projects: https://ncchildcare.ncdhhs.gov/Whats-New We appreciate all you are doing to serve the children and families of NC. If you have any questions, please contact me at: 704-594-0149 or carolyn.conley@dhhs.nc.gov or Erin Pickard, Supervisor, at erin.pickard@dhhs.nc.gov. Carolyn Conley Lead Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education Post Office Box 835 Kannapolis, NC 28082-0835 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: DISCOVERY POINT MOORESVILLE Facility ID: 49000590 Consultant: CAROLYN CONLEY Operation Type: Center Case Number: Visit Date: 1/9/2025 Number Present: 33 Completed Date: 1/9/2025 Age: From 0 To 5 Total Minutes: 285 Time In: 11:45 AM Time Out: 04:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's visit was to monitor your program for compliance with all applicable child care requirements during the first temporary period visit (TTP). Upon arrival, I was greeted by you, Nikki Seabright, Director, and Nicole Beagle, Director/Owner. This facility was issued a temporary license on November 25, 2024, with a restriction of first shift care. The children were observed during free choice activities indoors handwashing routines, naptime, afternoon snack arrival and departure procedures. Positive interactions between the staff and children took place throughout the visit today. You stated that there are 37 children enrolled and 33 children were present during today’s visit. A portion of children files were monitored. A portion of the staff files were monitored. We discussed that you would need to complete the Staff and Training Worksheets for all staff and have it current and available for review by DCDEE staff. You had the completed Worksheets available for review. A fire inspection was conducted on November 7, 2024 . A sanitation inspection was conducted on December 18, 2024, with no demerits. You stated that this facility does not provide transportation at this time but that you may want to in the future. I provided resources and information in the consultation section and also through email. The outdoor play area was monitored. We discussed the rated license process. You were reminded that a compliance history score of seventy five percent or above must be maintained to receive a rated license. Ms. Beagle stated that you would like to have the Environmental Rating Scale (ERS) assessment completed. You stated that you and staff have been completing the ERS-3 virtual trainings and that the Partnership has been providing technical assistance. I gave Ms. Beagle the “Initial Application for Assessment for a Two-Through Five Star Rated License” and the “Rated License Assessment Request Review” form to complete. Please submit the paperwork to me no later than February 7, 2025. -Education Standard points: The administrator, lead teachers and teachers must have their current education evaluated by the workforce unit in Raleigh. The education points will be determined upon the receipt of evaluation results from the workforce unit. If staff’s education is not evaluated by the fourth month of the temporary license, the education points will be calculated with the current education showing in WORKS. Quality point: The quality point options were reviewed, and a copy of options was given to Ms Beagle. You can inform me during the 2nd TTP what quality point option you would like to be approved for, to earn one extra point towards your star rated license. The following violations were observed: Violation Number Comment Rule 861 Prohibited styrofoam and foam rubber products were accessible to children under 3 years of age and/or approved foam products were used without proper supervision. There was foam material wrapped with packaging tape around a metal pole in the infant/toddler OLE that was accessible to the children. .0604(q) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. A staff member hired on 12/11/24 did not have a medical report in her file. .0701(d) TECHNICAL ASSITANCE: -Come up with a system to ensure that all paperwork is in the staffs’ files prior to filing them. Keep a pending file or list of items still needed before you are able to hire a staff member. Medical statements are required by the first day of employment and they cannot be older than 12 months from the date of hire. -We discussed that any type of foam material cannot be accessible to children under three years of age. While we were in the infant/toddler outdoor learning environment (OLE) you removed the foam material that was taped on one of the metal poles. CONSULTATION: -We discussed that each activity area is required to have at least three different activities and enough materials for each activity that three children can play with the materials. -We monitored the lesson plans, and the dates were correct, but the wrong month was listed. Make sure to monitor the lesson plans prior to posting to ensure information is correct. -We discussed that you will only need to list the last four digits of the staff members ’social security number on the Staff and Training Worksheets. -We discussed that the topical cream medication administration form needs the two validation dates (beginning of and ending of). -We discussed that the general activity area cannot be used as a classroom until it is approved by the building inspector. It is documented on the building inspection that they monitored and approved 12 classrooms which did not count the general activity area. -Any vehicles used to transport children are required to comply with all applicable state and federal laws and regulations. Section .1000 in the child care rules addresses transportation standards. https://ncchildcare.ncdhhs.gov/Services/Licensing/Getting-a-License New NC DOT requirements for transportation (this is not a Child Care Rule change): 1) All vehicles weighing less than 26,001 pounds that are designed for 16 or more passengers, including the driver, the driver must have a class C commercial driver’s license with a passenger endorsement. The information on the weight of the vehicle can be found on the inside door on the driver’s side. Here is the website to complete this: https://www.ncdot.gov/dmv/license-id/driver-licenses/commercial/Pages/default.aspx The number of children using the vehicle or in the vehicle is not relevant; it is based on how many passengers the vehicle is designed for. 2) Vehicles designed for transporting 9 passengers (including the driver) need a DOT#. If you travel out of state, you will need a USDOT#. If you travel in state, you will need an NCDOT#. Here is a link to visit to determine if you need a DOT# and to register for one if needed, for free: https://www.fmcsa.dot.gov/registration/do-i-need-usdot-number You will also want to visit: https://www.buckleupnc.org/ -As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. -Health and safety trainings need to be taken over if you are hiring staff that have health and safety trainings that are older than 12 months. You stated that staff are required to complete the Health & Safety trainings during their “on boarding” process. - For continued eligibility in the subsidized child care program, you must achieve a three star or higher rated license at the end of the temporary licensed period. -A lead teacher must already have earned the NC Early Childhood Credential (NCECC) per Child Care Rule .0703(c) or meet the Preservice Lead Teacher requirements per Child Care Rule .0710(a) while working on the EDU 119 college course within six months of assuming the position. Once the EDU 119 course is complete, staff need to mail an unopened official transcript to the workforce unit in Raleigh, and request in WORKS for their transcript to be evaluated as a lead teacher. CC RULE REFERENCES: *.0710(b) A lead teacher or a teacher shall be 18 years of age, have a high school diploma or its equivalent, and have one of the following: (1) One year of child care experience working in a child care center or two years of verifiable experience as a licensed family child care home operator; or (2) Completion of a two year high school program of Early Childhood Education in Family and Consumer Sciences Education; or (3) Twenty hours of training in child development, which shall include the North Carolina Early Childhood Credential coursework, within the first six months of employment in addition to the number of on-going training hours required in Rule .1103 of this Chapter. *.0703(c) Within six months of an individual assuming lead teacher or child care administrator duties, each center shall maintain the following information in the individual's staff record: (1) a copy of the credential certificate; (2) a copy of notification from the Division that the individual meets the equivalency or that the individual does not meet the equivalency and must enroll in coursework; (3) a dated copy of the request submitted by the individual to the Division for the assessment of equivalency status; or (4) documentation of enrollment in credential coursework. -All staff must have their current education evaluated by the WORKS Unit in Raleigh. Instructions for the DCDEE WORKS system, including establishing a NCID, is located on our website at https://ncchildcare.ncdhhs.gov/. Remember to track the date information is submitted by staff. If you have questions regarding submitting information in the WORKS system, contact WORKS at 1-800-859-0829. If staff’s education is not evaluated by the fifth month of the temporary license, the education points will be calculated with the current education showing in WORKS. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before January 21, 2025. I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. While the Division allows you time to explain how you have corrected violations when violations are cited, it is expected you correct all violations immediately. When you are asked to send a compliance letter to me, it is expected and required that your compliance letter be sent to me no later than the date indicated in this documentation. Your letter must include the following: -Name of your program -ID number of your program -Date of Letter -Violation number -Explain how you corrected the violation (send supporting documentation to show compliance) -Describe your plan to make sure you will not have that same violation in the future -Name or signature of the person who wrote the letter. (If emailing the letter, your email address will be considered your digital signature.) Your temporary license expires on May 5, 2025. Prior to the expiration date of your license, additional unannounced monitoring visits will be completed. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. Here are some important links on the DCEEE website that may be helpful: -Child Care Rules and Laws: https://ncchildcare.ncdhhs.gov/Services/Licensing/Getting-a-License -DCDEE Documents and Forms: https://ncchildcare.ncdhhs.gov/Provider/Provider-Documents-and-Forms -Training and Professional Development: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development -Required Health and Safety Training: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development/Health-and-Safety-Trainings -Care for Children Receiving Subsidy: https://ncchildcare.ncdhhs.gov/Provider/Providing-Child-Care/Subsidized-Child-Care/Care-for-Children-Receiving-Subsidy -DCDEE Updates and Current Projects: https://ncchildcare.ncdhhs.gov/Whats-New At the completion of the visit, this visit summary was reviewed with you and a copy was given to you. We appreciate all you are doing to serve the children and families of NC. If you have any questions, please contact me at: 704-594-0149 or carolyn.conley@dhhs.nc.gov. or my supervisor, Erin Pickard, at erin.pickard@dhhs.nc.gov. Carolyn Conley Lead Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education Post Office Box 835 Kannapolis, NC 28082-0835 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: DISCOVERY POINT MOORESVILLE Facility ID: 49000590 Consultant: CAROLYN CONLEY Operation Type: Center Case Number: Visit Date: 1/9/2025 Number Present: 33 Completed Date: 1/9/2025 Age: From 0 To 5 Total Minutes: 285 Time In: 11:45 AM Time Out: 04:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's visit was to monitor your program for compliance with all applicable child care requirements during the first temporary period visit (TTP). Upon arrival, I was greeted by you, Nikki Seabright, Director, and Nicole Beagle, Director/Owner. This facility was issued a temporary license on November 25, 2024, with a restriction of first shift care. The children were observed during free choice activities indoors handwashing routines, naptime, afternoon snack arrival and departure procedures. Positive interactions between the staff and children took place throughout the visit today. You stated that there are 37 children enrolled and 33 children were present during today’s visit. A portion of children files were monitored. A portion of the staff files were monitored. We discussed that you would need to complete the Staff and Training Worksheets for all staff and have it current and available for review by DCDEE staff. You had the completed Worksheets available for review. A fire inspection was conducted on November 7, 2024 . A sanitation inspection was conducted on December 18, 2024, with no demerits. You stated that this facility does not provide transportation at this time but that you may want to in the future. I provided resources and information in the consultation section and also through email. The outdoor play area was monitored. We discussed the rated license process. You were reminded that a compliance history score of seventy five percent or above must be maintained to receive a rated license. Ms. Beagle stated that you would like to have the Environmental Rating Scale (ERS) assessment completed. You stated that you and staff have been completing the ERS-3 virtual trainings and that the Partnership has been providing technical assistance. I gave Ms. Beagle the “Initial Application for Assessment for a Two-Through Five Star Rated License” and the “Rated License Assessment Request Review” form to complete. Please submit the paperwork to me no later than February 7, 2025. -Education Standard points: The administrator, lead teachers and teachers must have their current education evaluated by the workforce unit in Raleigh. The education points will be determined upon the receipt of evaluation results from the workforce unit. If staff’s education is not evaluated by the fourth month of the temporary license, the education points will be calculated with the current education showing in WORKS. Quality point: The quality point options were reviewed, and a copy of options was given to Ms Beagle. You can inform me during the 2nd TTP what quality point option you would like to be approved for, to earn one extra point towards your star rated license. The following violations were observed: Violation Number Comment Rule 861 Prohibited styrofoam and foam rubber products were accessible to children under 3 years of age and/or approved foam products were used without proper supervision. There was foam material wrapped with packaging tape around a metal pole in the infant/toddler OLE that was accessible to the children. .0604(q) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. A staff member hired on 12/11/24 did not have a medical report in her file. .0701(d) TECHNICAL ASSITANCE: -Come up with a system to ensure that all paperwork is in the staffs’ files prior to filing them. Keep a pending file or list of items still needed before you are able to hire a staff member. Medical statements are required by the first day of employment and they cannot be older than 12 months from the date of hire. -We discussed that any type of foam material cannot be accessible to children under three years of age. While we were in the infant/toddler outdoor learning environment (OLE) you removed the foam material that was taped on one of the metal poles. CONSULTATION: -We discussed that each activity area is required to have at least three different activities and enough materials for each activity that three children can play with the materials. -We monitored the lesson plans, and the dates were correct, but the wrong month was listed. Make sure to monitor the lesson plans prior to posting to ensure information is correct. -We discussed that you will only need to list the last four digits of the staff members ’social security number on the Staff and Training Worksheets. -We discussed that the topical cream medication administration form needs the two validation dates (beginning of and ending of). -We discussed that the general activity area cannot be used as a classroom until it is approved by the building inspector. It is documented on the building inspection that they monitored and approved 12 classrooms which did not count the general activity area. -Any vehicles used to transport children are required to comply with all applicable state and federal laws and regulations. Section .1000 in the child care rules addresses transportation standards. https://ncchildcare.ncdhhs.gov/Services/Licensing/Getting-a-License New NC DOT requirements for transportation (this is not a Child Care Rule change): 1) All vehicles weighing less than 26,001 pounds that are designed for 16 or more passengers, including the driver, the driver must have a class C commercial driver’s license with a passenger endorsement. The information on the weight of the vehicle can be found on the inside door on the driver’s side. Here is the website to complete this: https://www.ncdot.gov/dmv/license-id/driver-licenses/commercial/Pages/default.aspx The number of children using the vehicle or in the vehicle is not relevant; it is based on how many passengers the vehicle is designed for. 2) Vehicles designed for transporting 9 passengers (including the driver) need a DOT#. If you travel out of state, you will need a USDOT#. If you travel in state, you will need an NCDOT#. Here is a link to visit to determine if you need a DOT# and to register for one if needed, for free: https://www.fmcsa.dot.gov/registration/do-i-need-usdot-number You will also want to visit: https://www.buckleupnc.org/ -As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. -Health and safety trainings need to be taken over if you are hiring staff that have health and safety trainings that are older than 12 months. You stated that staff are required to complete the Health & Safety trainings during their “on boarding” process. - For continued eligibility in the subsidized child care program, you must achieve a three star or higher rated license at the end of the temporary licensed period. -A lead teacher must already have earned the NC Early Childhood Credential (NCECC) per Child Care Rule .0703(c) or meet the Preservice Lead Teacher requirements per Child Care Rule .0710(a) while working on the EDU 119 college course within six months of assuming the position. Once the EDU 119 course is complete, staff need to mail an unopened official transcript to the workforce unit in Raleigh, and request in WORKS for their transcript to be evaluated as a lead teacher. CC RULE REFERENCES: *.0710(b) A lead teacher or a teacher shall be 18 years of age, have a high school diploma or its equivalent, and have one of the following: (1) One year of child care experience working in a child care center or two years of verifiable experience as a licensed family child care home operator; or (2) Completion of a two year high school program of Early Childhood Education in Family and Consumer Sciences Education; or (3) Twenty hours of training in child development, which shall include the North Carolina Early Childhood Credential coursework, within the first six months of employment in addition to the number of on-going training hours required in Rule .1103 of this Chapter. *.0703(c) Within six months of an individual assuming lead teacher or child care administrator duties, each center shall maintain the following information in the individual's staff record: (1) a copy of the credential certificate; (2) a copy of notification from the Division that the individual meets the equivalency or that the individual does not meet the equivalency and must enroll in coursework; (3) a dated copy of the request submitted by the individual to the Division for the assessment of equivalency status; or (4) documentation of enrollment in credential coursework. -All staff must have their current education evaluated by the WORKS Unit in Raleigh. Instructions for the DCDEE WORKS system, including establishing a NCID, is located on our website at https://ncchildcare.ncdhhs.gov/. Remember to track the date information is submitted by staff. If you have questions regarding submitting information in the WORKS system, contact WORKS at 1-800-859-0829. If staff’s education is not evaluated by the fifth month of the temporary license, the education points will be calculated with the current education showing in WORKS. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before January 21, 2025. I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. While the Division allows you time to explain how you have corrected violations when violations are cited, it is expected you correct all violations immediately. When you are asked to send a compliance letter to me, it is expected and required that your compliance letter be sent to me no later than the date indicated in this documentation. Your letter must include the following: -Name of your program -ID number of your program -Date of Letter -Violation number -Explain how you corrected the violation (send supporting documentation to show compliance) -Describe your plan to make sure you will not have that same violation in the future -Name or signature of the person who wrote the letter. (If emailing the letter, your email address will be considered your digital signature.) Your temporary license expires on May 5, 2025. Prior to the expiration date of your license, additional unannounced monitoring visits will be completed. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. Here are some important links on the DCEEE website that may be helpful: -Child Care Rules and Laws: https://ncchildcare.ncdhhs.gov/Services/Licensing/Getting-a-License -DCDEE Documents and Forms: https://ncchildcare.ncdhhs.gov/Provider/Provider-Documents-and-Forms -Training and Professional Development: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development -Required Health and Safety Training: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development/Health-and-Safety-Trainings -Care for Children Receiving Subsidy: https://ncchildcare.ncdhhs.gov/Provider/Providing-Child-Care/Subsidized-Child-Care/Care-for-Children-Receiving-Subsidy -DCDEE Updates and Current Projects: https://ncchildcare.ncdhhs.gov/Whats-New At the completion of the visit, this visit summary was reviewed with you and a copy was given to you. We appreciate all you are doing to serve the children and families of NC. If you have any questions, please contact me at: 704-594-0149 or carolyn.conley@dhhs.nc.gov. or my supervisor, Erin Pickard, at erin.pickard@dhhs.nc.gov. Carolyn Conley Lead Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education Post Office Box 835 Kannapolis, NC 28082-0835 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times