Chesterbrook Academy

10A NCAC 09 .0601 · Violation

Name of Operation: CHESTERBROOK ACADEMY Facility ID: 49000237 Consultant: TONI WASHINGTON Operation Type: Center Case Number: Visit Date: 2/17/2026 Number Present: 131 Completed Date: 2/17/2026 Age: From 0 To 12 Total Minutes: 375 Time In: 08:45 AM Time Out: 03:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. You, Kerry Possinger-Keiper, Principal, assisted me with today’s visit. I conducted your last annual compliance visit on March 12, 2025. I reviewed with you today the facility information found in our system. You stated there have been no changes to your phone number, email address, mailing address, or corporate contact for the facility, SEG Inc. I reviewed the facility’s permit with you today. I reviewed with you today the restrictions on your license, capacity, and age range on your permit and observed these being maintained. Your program’s compliance history was 94% as of February 16, 2026, and was reviewed with you today. Your program currently operates with a Four-star license, issued on January 10, 2018, earning five points in staff education, six points in program standards, and one quality point. Your last sanitation inspection was dated December 04, 2025, with a Approved classification and twenty-one demerits Your last fire inspection was dated April 30, 2025. I visited each licensed indoor and outdoor space with you today. I observed students playing in activity areas, personal care routines, outside play, small group activities and children eating lunch. A current menu was posted, documented appropriate nutritious snacks and meals, showed a variety of foods, and complied with Meal Patterns for Children in Child Care Programs. Lunch was prepared in the kitchen and served in each classroom. Today’s lunch included Diced chicken with teriyaki sauce, brown rice, corn, mandarin oranges, and milk. Cold food and milk were stored in a commercial refrigerator in the kitchen at a temperature of 36 degrees Fahrenheit. I monitored hazardous product storage, medication storage, medication administration, general safety, and discipline practices. I observed and monitored in space 7(one) medication form needed to be updated with correct information. In space 6a two children did not have a date on sippy cups this was corrected during visit. In space 6 gloves were left on the block shelf. Items were stored in the lavatory in space 6 this was corrected during visit. Medication authorization form needs all empty spaces completed by parent. I monitored that your last fire drill was dated January 29, 2026. I observed that your last emergency drill was dated December 30, 2025, and it was a Shelter-in-Place drill. I monitored program records, child record files, staff record files. I monitored health and safety requirements. I monitored supervision of children, staff-child ratios and group sizes, approved space use, space capacities, and permit restrictions. I completed the “Annual Compliance Monitoring Checklist for Child Care Centers” during today’s visit. The following violation was observed and cited during today's visit. Violation Number Comment Rule 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. In space 5a two sippy cups were not labeled with the date. 15A NCAC 18A .2804(d) 609 Staff did not wash their hands thoroughly before beginning work, before/after handling food, before bottle feeding or serving to other children, after toileting or handling body fluids, after diaper changing and after handling soiled items. Teacher did not wash hands after wiping a child's nose. 15A NCAC 18A .2803(a) 721 All equipment and furnishings were not in good repair. Playground equipment on two year old playground needs to be cleaned. G.S. 110-91(6); .0601(b) 847 Parent's medication authorization did not include required information. Medication authorization did not have all the required information from parent. Dates need to be added for dates on medication and parent signature. 10A NCAC 09 .0803(4)(6-9) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space 5a a box of gloves were left on the block shelf. .0604(q) Technical Assistance: 1) Per child care rule 10A NCAC 09 .0604(q), plastic bags including diaper wipe refill bags, Ziploc bags, grocery bags, and opened shrink wrapped or bagged products should be stored inaccessible to children under three years of age by storing these items above five feet or in a locked cabinet, closet, or drawer. Foam rubber products including foam blocks in block centers should not be used with children under three years of age. Styrofoam plates, bowls, and cups may be used with children under three years of age for food service. To maintain compliance with this child care requirement, I suggested you place all plastic bags above five feet or in a locked cabinet or drawer and remove all foam materials from the activity areas in the rooms serving children under three years of age. 2) Per child care rule 10A NCAC 09 .0803(4)&(6-9), the medication permission to administer form should include the directions for how to administer the medication is to be administered and the valid dates the medication may be administered. To maintain compliance with this child care requirement, I suggested you review all medication permission to administer forms when received from the parent and before the parent leaves the facility at the time of receiving the medication. 3) Per child care rule 10A NCAC 09 .0601(a), safe indoor and outdoor environment shall be provided for the children in care including providing equipment and furnishings that are in good repair, sturdy, stable, and free of hazards. To maintain this child care requirement in your outdoor play areas, I suggested you place work orders for repairs and maintenance as soon as you notice needs and include vegetation removal along your fence lines as part of your routine work order when requesting mulch surfacing maintenance. CONSULTATION: 1 Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest information for child care settings and child care updates including the most up to date documents and forms. 2 Visit NC Child Care Health and Safety Resource Center at http://healthychildcare.unc.edu to find the following resources: technical assistance, coaching support, resources, handwashing and diapering posters, monthly newsletters, and a list of approved in-service trainings including, but not limited to, ITS-SIDS training and Emergency Preparedness and Response in Child Care training. Next Steps by Pathway If you choose Pathway 1: Complete the “Application For Assessment for a Rated License for Centers” electronically and submit to your child care consultant no later than, May 15,2026. Complete the “Environmental Rating Scale (ERS) Assessment Request” form electronically and submit to your child care consultant no later than, April 2026. Confirm all staff have active WORKS accounts. Complete the QRIS Staff Information and Education Worksheet electronically. Begin planning for the three-month self-study using the applicable ITERS-3, ECERS-3, SACERS-U, books. Prepare for Environmental Rating Scale (ERS) assessments. Access resources, trainings, and outreach ncrlap.org. Work with CCR&R or Iredell County Partnership for Young Children for support in preparation. Identify CQI goals and begin planning for implementation. Develop strategies for Family and Community Engagement. If four-year-olds are enrolled, select and implement an approved curriculum. If you choose Pathway 2: Complete the “Application For Assessment for a Rated License for Centers” electronically and submit to your child care consultant no later than, May 15, 2026. Confirm all staff have active WORKS accounts. Complete the QRIS Staff Information and Education Worksheet electronically. Identify CQI goals and begin planning for implementation. Develop strategies for Family and Community Engagement. Select and implement a curriculum. (4- and 5-star centers must use an approved curriculum and formative assessment tool for all ages.) Arranging coaching or training options for administrators and lead teachers. COMPLIANCE PLAN: No compliance documentation is needed for those violations corrected during today’s visit. In the visit summary, I documented the corrective actions taken today to correct those violations. All violations cited and not corrected today must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. Your compliance letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Address your plan to ensure that you will not have that violation again. 6. Your signature 2) Supporting documentation including the following: Please send supporting documentation such as training certificates, CBC letters, acknowledgement statements, and photographs for me to use to verify compliance. Please DO NOT send staff or child medical documents or documentation for verification as this is a violation of HIPPA protocol. If needed I will verify these documents at the next monitoring visit. I must receive your compliance letter no later than March 03, 2026. Please be aware any information submitted by you is legal documentation. If you state in your compliance letter that corrections have been made when they have not, it will be considered falsification of information. If you cannot meet the requirements by this date you shall contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Child care programs are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past eighteen (18) months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Your letter may be mailed to me at: Toni Washington Post Office Box 5347 Mooresville, NC 28117 For your convenience, your compliance letter may be sent by email to: toni.washington@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included in the body of the email: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you today. We appreciate all you and your staff do to serve the children and families in your community. If you have any questions, feel free to contact me by phone at (704) 437-2549 or by email at toni.washington@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0604 · Violation

Name of Operation: CHESTERBROOK ACADEMY Facility ID: 49000237 Consultant: TONI WASHINGTON Operation Type: Center Case Number: Visit Date: 2/17/2026 Number Present: 131 Completed Date: 2/17/2026 Age: From 0 To 12 Total Minutes: 375 Time In: 08:45 AM Time Out: 03:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. You, Kerry Possinger-Keiper, Principal, assisted me with today’s visit. I conducted your last annual compliance visit on March 12, 2025. I reviewed with you today the facility information found in our system. You stated there have been no changes to your phone number, email address, mailing address, or corporate contact for the facility, SEG Inc. I reviewed the facility’s permit with you today. I reviewed with you today the restrictions on your license, capacity, and age range on your permit and observed these being maintained. Your program’s compliance history was 94% as of February 16, 2026, and was reviewed with you today. Your program currently operates with a Four-star license, issued on January 10, 2018, earning five points in staff education, six points in program standards, and one quality point. Your last sanitation inspection was dated December 04, 2025, with a Approved classification and twenty-one demerits Your last fire inspection was dated April 30, 2025. I visited each licensed indoor and outdoor space with you today. I observed students playing in activity areas, personal care routines, outside play, small group activities and children eating lunch. A current menu was posted, documented appropriate nutritious snacks and meals, showed a variety of foods, and complied with Meal Patterns for Children in Child Care Programs. Lunch was prepared in the kitchen and served in each classroom. Today’s lunch included Diced chicken with teriyaki sauce, brown rice, corn, mandarin oranges, and milk. Cold food and milk were stored in a commercial refrigerator in the kitchen at a temperature of 36 degrees Fahrenheit. I monitored hazardous product storage, medication storage, medication administration, general safety, and discipline practices. I observed and monitored in space 7(one) medication form needed to be updated with correct information. In space 6a two children did not have a date on sippy cups this was corrected during visit. In space 6 gloves were left on the block shelf. Items were stored in the lavatory in space 6 this was corrected during visit. Medication authorization form needs all empty spaces completed by parent. I monitored that your last fire drill was dated January 29, 2026. I observed that your last emergency drill was dated December 30, 2025, and it was a Shelter-in-Place drill. I monitored program records, child record files, staff record files. I monitored health and safety requirements. I monitored supervision of children, staff-child ratios and group sizes, approved space use, space capacities, and permit restrictions. I completed the “Annual Compliance Monitoring Checklist for Child Care Centers” during today’s visit. The following violation was observed and cited during today's visit. Violation Number Comment Rule 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. In space 5a two sippy cups were not labeled with the date. 15A NCAC 18A .2804(d) 609 Staff did not wash their hands thoroughly before beginning work, before/after handling food, before bottle feeding or serving to other children, after toileting or handling body fluids, after diaper changing and after handling soiled items. Teacher did not wash hands after wiping a child's nose. 15A NCAC 18A .2803(a) 721 All equipment and furnishings were not in good repair. Playground equipment on two year old playground needs to be cleaned. G.S. 110-91(6); .0601(b) 847 Parent's medication authorization did not include required information. Medication authorization did not have all the required information from parent. Dates need to be added for dates on medication and parent signature. 10A NCAC 09 .0803(4)(6-9) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space 5a a box of gloves were left on the block shelf. .0604(q) Technical Assistance: 1) Per child care rule 10A NCAC 09 .0604(q), plastic bags including diaper wipe refill bags, Ziploc bags, grocery bags, and opened shrink wrapped or bagged products should be stored inaccessible to children under three years of age by storing these items above five feet or in a locked cabinet, closet, or drawer. Foam rubber products including foam blocks in block centers should not be used with children under three years of age. Styrofoam plates, bowls, and cups may be used with children under three years of age for food service. To maintain compliance with this child care requirement, I suggested you place all plastic bags above five feet or in a locked cabinet or drawer and remove all foam materials from the activity areas in the rooms serving children under three years of age. 2) Per child care rule 10A NCAC 09 .0803(4)&(6-9), the medication permission to administer form should include the directions for how to administer the medication is to be administered and the valid dates the medication may be administered. To maintain compliance with this child care requirement, I suggested you review all medication permission to administer forms when received from the parent and before the parent leaves the facility at the time of receiving the medication. 3) Per child care rule 10A NCAC 09 .0601(a), safe indoor and outdoor environment shall be provided for the children in care including providing equipment and furnishings that are in good repair, sturdy, stable, and free of hazards. To maintain this child care requirement in your outdoor play areas, I suggested you place work orders for repairs and maintenance as soon as you notice needs and include vegetation removal along your fence lines as part of your routine work order when requesting mulch surfacing maintenance. CONSULTATION: 1 Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest information for child care settings and child care updates including the most up to date documents and forms. 2 Visit NC Child Care Health and Safety Resource Center at http://healthychildcare.unc.edu to find the following resources: technical assistance, coaching support, resources, handwashing and diapering posters, monthly newsletters, and a list of approved in-service trainings including, but not limited to, ITS-SIDS training and Emergency Preparedness and Response in Child Care training. Next Steps by Pathway If you choose Pathway 1: Complete the “Application For Assessment for a Rated License for Centers” electronically and submit to your child care consultant no later than, May 15,2026. Complete the “Environmental Rating Scale (ERS) Assessment Request” form electronically and submit to your child care consultant no later than, April 2026. Confirm all staff have active WORKS accounts. Complete the QRIS Staff Information and Education Worksheet electronically. Begin planning for the three-month self-study using the applicable ITERS-3, ECERS-3, SACERS-U, books. Prepare for Environmental Rating Scale (ERS) assessments. Access resources, trainings, and outreach ncrlap.org. Work with CCR&R or Iredell County Partnership for Young Children for support in preparation. Identify CQI goals and begin planning for implementation. Develop strategies for Family and Community Engagement. If four-year-olds are enrolled, select and implement an approved curriculum. If you choose Pathway 2: Complete the “Application For Assessment for a Rated License for Centers” electronically and submit to your child care consultant no later than, May 15, 2026. Confirm all staff have active WORKS accounts. Complete the QRIS Staff Information and Education Worksheet electronically. Identify CQI goals and begin planning for implementation. Develop strategies for Family and Community Engagement. Select and implement a curriculum. (4- and 5-star centers must use an approved curriculum and formative assessment tool for all ages.) Arranging coaching or training options for administrators and lead teachers. COMPLIANCE PLAN: No compliance documentation is needed for those violations corrected during today’s visit. In the visit summary, I documented the corrective actions taken today to correct those violations. All violations cited and not corrected today must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. Your compliance letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Address your plan to ensure that you will not have that violation again. 6. Your signature 2) Supporting documentation including the following: Please send supporting documentation such as training certificates, CBC letters, acknowledgement statements, and photographs for me to use to verify compliance. Please DO NOT send staff or child medical documents or documentation for verification as this is a violation of HIPPA protocol. If needed I will verify these documents at the next monitoring visit. I must receive your compliance letter no later than March 03, 2026. Please be aware any information submitted by you is legal documentation. If you state in your compliance letter that corrections have been made when they have not, it will be considered falsification of information. If you cannot meet the requirements by this date you shall contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Child care programs are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past eighteen (18) months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Your letter may be mailed to me at: Toni Washington Post Office Box 5347 Mooresville, NC 28117 For your convenience, your compliance letter may be sent by email to: toni.washington@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included in the body of the email: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you today. We appreciate all you and your staff do to serve the children and families in your community. If you have any questions, feel free to contact me by phone at (704) 437-2549 or by email at toni.washington@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0803 · Violation

Name of Operation: CHESTERBROOK ACADEMY Facility ID: 49000237 Consultant: TONI WASHINGTON Operation Type: Center Case Number: Visit Date: 2/17/2026 Number Present: 131 Completed Date: 2/17/2026 Age: From 0 To 12 Total Minutes: 375 Time In: 08:45 AM Time Out: 03:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. You, Kerry Possinger-Keiper, Principal, assisted me with today’s visit. I conducted your last annual compliance visit on March 12, 2025. I reviewed with you today the facility information found in our system. You stated there have been no changes to your phone number, email address, mailing address, or corporate contact for the facility, SEG Inc. I reviewed the facility’s permit with you today. I reviewed with you today the restrictions on your license, capacity, and age range on your permit and observed these being maintained. Your program’s compliance history was 94% as of February 16, 2026, and was reviewed with you today. Your program currently operates with a Four-star license, issued on January 10, 2018, earning five points in staff education, six points in program standards, and one quality point. Your last sanitation inspection was dated December 04, 2025, with a Approved classification and twenty-one demerits Your last fire inspection was dated April 30, 2025. I visited each licensed indoor and outdoor space with you today. I observed students playing in activity areas, personal care routines, outside play, small group activities and children eating lunch. A current menu was posted, documented appropriate nutritious snacks and meals, showed a variety of foods, and complied with Meal Patterns for Children in Child Care Programs. Lunch was prepared in the kitchen and served in each classroom. Today’s lunch included Diced chicken with teriyaki sauce, brown rice, corn, mandarin oranges, and milk. Cold food and milk were stored in a commercial refrigerator in the kitchen at a temperature of 36 degrees Fahrenheit. I monitored hazardous product storage, medication storage, medication administration, general safety, and discipline practices. I observed and monitored in space 7(one) medication form needed to be updated with correct information. In space 6a two children did not have a date on sippy cups this was corrected during visit. In space 6 gloves were left on the block shelf. Items were stored in the lavatory in space 6 this was corrected during visit. Medication authorization form needs all empty spaces completed by parent. I monitored that your last fire drill was dated January 29, 2026. I observed that your last emergency drill was dated December 30, 2025, and it was a Shelter-in-Place drill. I monitored program records, child record files, staff record files. I monitored health and safety requirements. I monitored supervision of children, staff-child ratios and group sizes, approved space use, space capacities, and permit restrictions. I completed the “Annual Compliance Monitoring Checklist for Child Care Centers” during today’s visit. The following violation was observed and cited during today's visit. Violation Number Comment Rule 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. In space 5a two sippy cups were not labeled with the date. 15A NCAC 18A .2804(d) 609 Staff did not wash their hands thoroughly before beginning work, before/after handling food, before bottle feeding or serving to other children, after toileting or handling body fluids, after diaper changing and after handling soiled items. Teacher did not wash hands after wiping a child's nose. 15A NCAC 18A .2803(a) 721 All equipment and furnishings were not in good repair. Playground equipment on two year old playground needs to be cleaned. G.S. 110-91(6); .0601(b) 847 Parent's medication authorization did not include required information. Medication authorization did not have all the required information from parent. Dates need to be added for dates on medication and parent signature. 10A NCAC 09 .0803(4)(6-9) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space 5a a box of gloves were left on the block shelf. .0604(q) Technical Assistance: 1) Per child care rule 10A NCAC 09 .0604(q), plastic bags including diaper wipe refill bags, Ziploc bags, grocery bags, and opened shrink wrapped or bagged products should be stored inaccessible to children under three years of age by storing these items above five feet or in a locked cabinet, closet, or drawer. Foam rubber products including foam blocks in block centers should not be used with children under three years of age. Styrofoam plates, bowls, and cups may be used with children under three years of age for food service. To maintain compliance with this child care requirement, I suggested you place all plastic bags above five feet or in a locked cabinet or drawer and remove all foam materials from the activity areas in the rooms serving children under three years of age. 2) Per child care rule 10A NCAC 09 .0803(4)&(6-9), the medication permission to administer form should include the directions for how to administer the medication is to be administered and the valid dates the medication may be administered. To maintain compliance with this child care requirement, I suggested you review all medication permission to administer forms when received from the parent and before the parent leaves the facility at the time of receiving the medication. 3) Per child care rule 10A NCAC 09 .0601(a), safe indoor and outdoor environment shall be provided for the children in care including providing equipment and furnishings that are in good repair, sturdy, stable, and free of hazards. To maintain this child care requirement in your outdoor play areas, I suggested you place work orders for repairs and maintenance as soon as you notice needs and include vegetation removal along your fence lines as part of your routine work order when requesting mulch surfacing maintenance. CONSULTATION: 1 Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest information for child care settings and child care updates including the most up to date documents and forms. 2 Visit NC Child Care Health and Safety Resource Center at http://healthychildcare.unc.edu to find the following resources: technical assistance, coaching support, resources, handwashing and diapering posters, monthly newsletters, and a list of approved in-service trainings including, but not limited to, ITS-SIDS training and Emergency Preparedness and Response in Child Care training. Next Steps by Pathway If you choose Pathway 1: Complete the “Application For Assessment for a Rated License for Centers” electronically and submit to your child care consultant no later than, May 15,2026. Complete the “Environmental Rating Scale (ERS) Assessment Request” form electronically and submit to your child care consultant no later than, April 2026. Confirm all staff have active WORKS accounts. Complete the QRIS Staff Information and Education Worksheet electronically. Begin planning for the three-month self-study using the applicable ITERS-3, ECERS-3, SACERS-U, books. Prepare for Environmental Rating Scale (ERS) assessments. Access resources, trainings, and outreach ncrlap.org. Work with CCR&R or Iredell County Partnership for Young Children for support in preparation. Identify CQI goals and begin planning for implementation. Develop strategies for Family and Community Engagement. If four-year-olds are enrolled, select and implement an approved curriculum. If you choose Pathway 2: Complete the “Application For Assessment for a Rated License for Centers” electronically and submit to your child care consultant no later than, May 15, 2026. Confirm all staff have active WORKS accounts. Complete the QRIS Staff Information and Education Worksheet electronically. Identify CQI goals and begin planning for implementation. Develop strategies for Family and Community Engagement. Select and implement a curriculum. (4- and 5-star centers must use an approved curriculum and formative assessment tool for all ages.) Arranging coaching or training options for administrators and lead teachers. COMPLIANCE PLAN: No compliance documentation is needed for those violations corrected during today’s visit. In the visit summary, I documented the corrective actions taken today to correct those violations. All violations cited and not corrected today must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. Your compliance letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Address your plan to ensure that you will not have that violation again. 6. Your signature 2) Supporting documentation including the following: Please send supporting documentation such as training certificates, CBC letters, acknowledgement statements, and photographs for me to use to verify compliance. Please DO NOT send staff or child medical documents or documentation for verification as this is a violation of HIPPA protocol. If needed I will verify these documents at the next monitoring visit. I must receive your compliance letter no later than March 03, 2026. Please be aware any information submitted by you is legal documentation. If you state in your compliance letter that corrections have been made when they have not, it will be considered falsification of information. If you cannot meet the requirements by this date you shall contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Child care programs are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past eighteen (18) months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Your letter may be mailed to me at: Toni Washington Post Office Box 5347 Mooresville, NC 28117 For your convenience, your compliance letter may be sent by email to: toni.washington@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included in the body of the email: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you today. We appreciate all you and your staff do to serve the children and families in your community. If you have any questions, feel free to contact me by phone at (704) 437-2549 or by email at toni.washington@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: CHESTERBROOK ACADEMY Facility ID: 49000237 Consultant: TONI WASHINGTON Operation Type: Center Case Number: Visit Date: 2/17/2026 Number Present: 131 Completed Date: 2/17/2026 Age: From 0 To 12 Total Minutes: 375 Time In: 08:45 AM Time Out: 03:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. You, Kerry Possinger-Keiper, Principal, assisted me with today’s visit. I conducted your last annual compliance visit on March 12, 2025. I reviewed with you today the facility information found in our system. You stated there have been no changes to your phone number, email address, mailing address, or corporate contact for the facility, SEG Inc. I reviewed the facility’s permit with you today. I reviewed with you today the restrictions on your license, capacity, and age range on your permit and observed these being maintained. Your program’s compliance history was 94% as of February 16, 2026, and was reviewed with you today. Your program currently operates with a Four-star license, issued on January 10, 2018, earning five points in staff education, six points in program standards, and one quality point. Your last sanitation inspection was dated December 04, 2025, with a Approved classification and twenty-one demerits Your last fire inspection was dated April 30, 2025. I visited each licensed indoor and outdoor space with you today. I observed students playing in activity areas, personal care routines, outside play, small group activities and children eating lunch. A current menu was posted, documented appropriate nutritious snacks and meals, showed a variety of foods, and complied with Meal Patterns for Children in Child Care Programs. Lunch was prepared in the kitchen and served in each classroom. Today’s lunch included Diced chicken with teriyaki sauce, brown rice, corn, mandarin oranges, and milk. Cold food and milk were stored in a commercial refrigerator in the kitchen at a temperature of 36 degrees Fahrenheit. I monitored hazardous product storage, medication storage, medication administration, general safety, and discipline practices. I observed and monitored in space 7(one) medication form needed to be updated with correct information. In space 6a two children did not have a date on sippy cups this was corrected during visit. In space 6 gloves were left on the block shelf. Items were stored in the lavatory in space 6 this was corrected during visit. Medication authorization form needs all empty spaces completed by parent. I monitored that your last fire drill was dated January 29, 2026. I observed that your last emergency drill was dated December 30, 2025, and it was a Shelter-in-Place drill. I monitored program records, child record files, staff record files. I monitored health and safety requirements. I monitored supervision of children, staff-child ratios and group sizes, approved space use, space capacities, and permit restrictions. I completed the “Annual Compliance Monitoring Checklist for Child Care Centers” during today’s visit. The following violation was observed and cited during today's visit. Violation Number Comment Rule 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. In space 5a two sippy cups were not labeled with the date. 15A NCAC 18A .2804(d) 609 Staff did not wash their hands thoroughly before beginning work, before/after handling food, before bottle feeding or serving to other children, after toileting or handling body fluids, after diaper changing and after handling soiled items. Teacher did not wash hands after wiping a child's nose. 15A NCAC 18A .2803(a) 721 All equipment and furnishings were not in good repair. Playground equipment on two year old playground needs to be cleaned. G.S. 110-91(6); .0601(b) 847 Parent's medication authorization did not include required information. Medication authorization did not have all the required information from parent. Dates need to be added for dates on medication and parent signature. 10A NCAC 09 .0803(4)(6-9) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space 5a a box of gloves were left on the block shelf. .0604(q) Technical Assistance: 1) Per child care rule 10A NCAC 09 .0604(q), plastic bags including diaper wipe refill bags, Ziploc bags, grocery bags, and opened shrink wrapped or bagged products should be stored inaccessible to children under three years of age by storing these items above five feet or in a locked cabinet, closet, or drawer. Foam rubber products including foam blocks in block centers should not be used with children under three years of age. Styrofoam plates, bowls, and cups may be used with children under three years of age for food service. To maintain compliance with this child care requirement, I suggested you place all plastic bags above five feet or in a locked cabinet or drawer and remove all foam materials from the activity areas in the rooms serving children under three years of age. 2) Per child care rule 10A NCAC 09 .0803(4)&(6-9), the medication permission to administer form should include the directions for how to administer the medication is to be administered and the valid dates the medication may be administered. To maintain compliance with this child care requirement, I suggested you review all medication permission to administer forms when received from the parent and before the parent leaves the facility at the time of receiving the medication. 3) Per child care rule 10A NCAC 09 .0601(a), safe indoor and outdoor environment shall be provided for the children in care including providing equipment and furnishings that are in good repair, sturdy, stable, and free of hazards. To maintain this child care requirement in your outdoor play areas, I suggested you place work orders for repairs and maintenance as soon as you notice needs and include vegetation removal along your fence lines as part of your routine work order when requesting mulch surfacing maintenance. CONSULTATION: 1 Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest information for child care settings and child care updates including the most up to date documents and forms. 2 Visit NC Child Care Health and Safety Resource Center at http://healthychildcare.unc.edu to find the following resources: technical assistance, coaching support, resources, handwashing and diapering posters, monthly newsletters, and a list of approved in-service trainings including, but not limited to, ITS-SIDS training and Emergency Preparedness and Response in Child Care training. Next Steps by Pathway If you choose Pathway 1: Complete the “Application For Assessment for a Rated License for Centers” electronically and submit to your child care consultant no later than, May 15,2026. Complete the “Environmental Rating Scale (ERS) Assessment Request” form electronically and submit to your child care consultant no later than, April 2026. Confirm all staff have active WORKS accounts. Complete the QRIS Staff Information and Education Worksheet electronically. Begin planning for the three-month self-study using the applicable ITERS-3, ECERS-3, SACERS-U, books. Prepare for Environmental Rating Scale (ERS) assessments. Access resources, trainings, and outreach ncrlap.org. Work with CCR&R or Iredell County Partnership for Young Children for support in preparation. Identify CQI goals and begin planning for implementation. Develop strategies for Family and Community Engagement. If four-year-olds are enrolled, select and implement an approved curriculum. If you choose Pathway 2: Complete the “Application For Assessment for a Rated License for Centers” electronically and submit to your child care consultant no later than, May 15, 2026. Confirm all staff have active WORKS accounts. Complete the QRIS Staff Information and Education Worksheet electronically. Identify CQI goals and begin planning for implementation. Develop strategies for Family and Community Engagement. Select and implement a curriculum. (4- and 5-star centers must use an approved curriculum and formative assessment tool for all ages.) Arranging coaching or training options for administrators and lead teachers. COMPLIANCE PLAN: No compliance documentation is needed for those violations corrected during today’s visit. In the visit summary, I documented the corrective actions taken today to correct those violations. All violations cited and not corrected today must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. Your compliance letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Address your plan to ensure that you will not have that violation again. 6. Your signature 2) Supporting documentation including the following: Please send supporting documentation such as training certificates, CBC letters, acknowledgement statements, and photographs for me to use to verify compliance. Please DO NOT send staff or child medical documents or documentation for verification as this is a violation of HIPPA protocol. If needed I will verify these documents at the next monitoring visit. I must receive your compliance letter no later than March 03, 2026. Please be aware any information submitted by you is legal documentation. If you state in your compliance letter that corrections have been made when they have not, it will be considered falsification of information. If you cannot meet the requirements by this date you shall contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Child care programs are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past eighteen (18) months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Your letter may be mailed to me at: Toni Washington Post Office Box 5347 Mooresville, NC 28117 For your convenience, your compliance letter may be sent by email to: toni.washington@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included in the body of the email: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you today. We appreciate all you and your staff do to serve the children and families in your community. If you have any questions, feel free to contact me by phone at (704) 437-2549 or by email at toni.washington@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: CHESTERBROOK ACADEMY Facility ID: 49000237 Consultant: TONI WASHINGTON Operation Type: Center Case Number: Visit Date: 8/6/2025 Number Present: 100 Completed Date: 8/6/2025 Age: From 0 To 5 Total Minutes: 240 Time In: 09:15 AM Time Out: 01:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. You, Kerry Possinger-Keiper, Principal, assisted me with today’s visit. I conducted your last annual compliance visit on March 12, 2025. I reviewed with you today the facility information found in our system. You stated there have been no changes to your phone number, email address, mailing address, or corporate contact for the facility. You stated there has been no change with the corporate owner, Nobel Learning Communities, that owns your facility. I reviewed the facility’s permit with you today including the restrictions, capacity, and age range and observed these being maintained today. Your center's compliance history was 92% as of August 5, 2025, and was reviewed with you today. Your program currently operates with a Four-star license, issued on January 10, 2018, earning five points in staff education, six points in program standards, and one quality point. Your most recent fire inspection was dated April 30, 2025. Your most recent sanitation inspection was dated December 10, 2024, with an Approved classification and 19 demerits. You and I completed a walk-through of the indoor licensed spaces today. I observed children throughout the facility participating in free play in activity areas, transitions, and personal care routines. You and I completed a walk-through of the outdoor licensed spaces today. A current menu was posted, documented appropriate nutritious snacks and meals, showed a variety of foods, and complied with Meal Patterns for Children in Child Care Programs. Meals were prepared in the kitchen and served in the classrooms. Cold food and milk were stored in a commercial refrigerator in the kitchen at a temperature of 44 degrees Fahrenheit. I observed that today’s lunch consisted of turkey and cheese sandwiches, green beans, applesauce, and milk. I monitored hazardous product storage, medication storage, medication administration, general safety, and discipline. I monitored program records including emergency medical care plan, safe arrival and departure procedures, incident log, outdoor safety inspections, fire drills, emergency drills, and your Emergency Preparedness Response (EPR) Plan. I reviewed staff record files for twenty returning staff members to verify current and valid Criminal Background Check qualification letters ( all Criminal Background Check qualification letters were checked in the ABCMS System) valid CPR and First Aid training, completion of Basic School Age Care training, completion of the Recognizing and Responding to Suspicions of Child Maltreatment training, completion of Playground Safety training by at least one staff member, and completion of Emergency Preparedness and Response training by at least one staff member. I reviewed 5 new staff records in entirety during my visit today. I observed that one returning staff with the hire date of May 21, 2008, had a criminal background qualification letter that was expired. I monitored health and safety requirements. I reviewed your written operational, administrative, and personnel policies and your parent participation plan at a routine unannounced visit on October 30, 2024. You stated your written policies and procedures had not changed. I monitored supervision, staff-child ratios, group sizes, approved space use, space capacities, and permit restrictions. The following violation was observed and cited during today’s visit: Violation Number Comment Rule 1044 Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). Employee with the hire date of 5/21/08 did not have a current criminal background completed. G.S. 110-90.2(b) & .2703(n)&(o) Technical Assistance: G.S. 110-90.2(b) &.2703(n)&(o)Prior to the expiration date of the qualification letter, the employee should submit forms to complete a criminal background check. (a qualification letter is valid for a maximum of five years from the date of issuance). It was discussed that the director will check all criminal background checks when monitoring files for staff. It was discussed that the principal will check all employees in the ABCMS for each week to make sure staff qualification letters will not expire. CONSULTATION: 1 Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest information for child care settings and child care updates including the most up to date documents and forms. Technical Assistance: 2 Visit NC Child Care Health and Safety Resource Center at http://healthychildcare.unc.edu to find the following resources: technical assistance, coaching support, resources, handwashing and diapering posters, monthly newsletters, and a list of approved in-service trainings including, but not limited to, ITS-SIDS training and Emergency Preparedness and Response in Child Care training. 3 The Change of Information form for CBC is listed in law. When a new staff member starts working at a facility and gives the administrator a CBC qualification letter that was previously completed while working at another facility, but is still current, the administrator must send a Change of Information form for that new staff member to the CBC unit or connect the new employee to the facility through the ABCMS portal. The Change of Information form can be found on DCDEE’s website under Provider Documents and Forms. Administrators may take the ABCMS training through DCDEE MOODLE to gain access codes necessary to complete the process in ABCMS. COMPLIANCE PLAN: No compliance documentation is needed for those violations corrected during today’s visit. In the visit summary, I documented the corrective actions taken today to correct those violations. All violations cited and not corrected today must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. 1) Your compliance letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Address your plan to ensure that you will not have that violation again. 6. Your signature 2) Supporting documentation including the following: Please send supporting documentation such as training certificates, CBC letters, acknowledgement statements, and photographs for me to use to verify compliance. Please DO NOT send staff or child medical documents or documentation for verification as this is a violation of HIPPA protocol. If needed I will verify these documents at the next monitoring visit. I must receive your compliance letter no later than August 20, 2025. Please be aware any information submitted by you is legal documentation. If you state in your compliance letter that corrections have been made when they have not, it will be considered falsification of information. If you cannot meet the requirements by this date you shall contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Child care programs are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past eighteen (18) months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Your letter may be mailed to me at: Toni Washington Post Office Box 5347 Mooresville, NC 28117 For your convenience, your compliance letter may be sent by email to: toni.washington@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included in the body of the email: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you today. We appreciate all you and your staff do to serve the children and families in your community. If you have any questions, feel free to contact me by phone at (704) 437-2549 or by email at toni.washington@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0803 · Violation

Name of Operation: CHESTERBROOK ACADEMY Facility ID: 49000237 Consultant: JACLYN FLOWE Operation Type: Center Case Number: 0425-308A Visit Date: 5/15/2025 Number Present: 130 Completed Date: 5/15/2025 Age: From 0 To 5 Total Minutes: 295 Time In: 11:55 AM Time Out: 04:50 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Follow-Up Announced/Unannounced: Unannounced The purpose of this unannounced visit was to follow up and monitor compliance with child care requirements observed/confirmed as violations on (4/30/25). Kerry Possinger-Keiper, administrator, accompanied me during a walk-through of the facility. During the visit, I spoke with Ms. Possinger-Keiper, and additional staff members. Limited monitoring of child care requirements occurred during today’s visit. The following violations were observed and/or confirmed during today’s visit. Violation Number Comment Rule 846 Over-the-counter medicines were not in their original containers or administered as authorized in writing by parent, physician or authorized health professional. A staff member gave an over-the-counter medication to a child that was not in the original packaging, and the staff member did not have written authorization to administer the medicine. 10A NCAC 09 .0803(4) 851 When medication was administered, documentation was not completed or maintained for 6 months and/or the documentation did not include the required information. A staff member failed to document medication that was administered to a child. .0803(13)(a-e); .2318(3) All violations documented above must be corrected immediately. Within one week (5/22/25), you must submit documentation of the corrections you made and your plan to maintain compliance with the identified child care requirements to me at jaclyn.flowe@dhhs.nc.gov. You may contact me, Jaclyn Flowe, Investigations Consultant, at phone number 704-495-5363, email at jaclyn.flowe@dhhs.nc.gov, or you may contact Elizabeth Nichols, North Central Investigations Team Supervisor, at elizabeth.nichols@dhhs.nc.gov. Thank you for your time. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: CHESTERBROOK ACADEMY Facility ID: 49000237 Consultant: JACLYN FLOWE Operation Type: Center Case Number: 0425-308A Visit Date: 4/30/2025 Number Present: 135 Completed Date: 4/30/2025 Age: From 0 To 5 Total Minutes: 360 Time In: 09:30 AM Time Out: 03:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of this unannounced visit was to investigate allegations of violations of child care requirements at this child care facility. Kerry Possinger-Keiper, administrator, accompanied me during a walk-through of the facility. During the visit, I discussed the allegations with Ms. Possinger-Keiper and additional staff members. Limited monitoring of child care requirements occurred during today’s visit. The following violations were observed and/or confirmed during today’s visit. Violation Number Comment Rule 852 Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. An incident report dated 4/23/25 did not include all required information. .0802 (e) 902 Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. A staff member picked a child up by the arms to move the child to manage their behavior, resulting in the staff member scratching the child's arm as the child resisted the staff member, the staff member pushed the child's head down on their nap cot, and squeezed the child's cheeks. G.S. 110-91(10) 907 Discipline was related to food, rest or toileting. In attempt to correct a child’s behavior, a staff member took a 4-year-old child’s blanket and stuffed animal away during naptime, because the child would not lay down and/or rest. .1803(a)(4-6) 1810 There was a substantiation of child maltreatment. Pursuant to its investigation, the Division has confirmed sufficient information to determine child maltreatment. GS 110-105.6(a) Violations must be corrected immediately. Within one week (5/7/25), you must submit documentation of the corrections you made and your plan to maintain compliance with the identified child care requirements to me at jaclyn.flowe@dhhs.nc.gov. You may contact me, Jaclyn Flowe, Investigations Consultant, at phone number 704-495-5363, email at jaclyn.flowe@dhhs.nc.gov, or you may contact Elizabeth Nichols, North Central Investigations Team Supervisor, at elizabeth.nichols@dhhs.nc.gov. Thank you for your time. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-105 · Violation

Name of Operation: CHESTERBROOK ACADEMY Facility ID: 49000237 Consultant: JACLYN FLOWE Operation Type: Center Case Number: 0425-308A Visit Date: 4/30/2025 Number Present: 135 Completed Date: 4/30/2025 Age: From 0 To 5 Total Minutes: 360 Time In: 09:30 AM Time Out: 03:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of this unannounced visit was to investigate allegations of violations of child care requirements at this child care facility. Kerry Possinger-Keiper, administrator, accompanied me during a walk-through of the facility. During the visit, I discussed the allegations with Ms. Possinger-Keiper and additional staff members. Limited monitoring of child care requirements occurred during today’s visit. The following violations were observed and/or confirmed during today’s visit. Violation Number Comment Rule 852 Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. An incident report dated 4/23/25 did not include all required information. .0802 (e) 902 Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. A staff member picked a child up by the arms to move the child to manage their behavior, resulting in the staff member scratching the child's arm as the child resisted the staff member, the staff member pushed the child's head down on their nap cot, and squeezed the child's cheeks. G.S. 110-91(10) 907 Discipline was related to food, rest or toileting. In attempt to correct a child’s behavior, a staff member took a 4-year-old child’s blanket and stuffed animal away during naptime, because the child would not lay down and/or rest. .1803(a)(4-6) 1810 There was a substantiation of child maltreatment. Pursuant to its investigation, the Division has confirmed sufficient information to determine child maltreatment. GS 110-105.6(a) Violations must be corrected immediately. Within one week (5/7/25), you must submit documentation of the corrections you made and your plan to maintain compliance with the identified child care requirements to me at jaclyn.flowe@dhhs.nc.gov. You may contact me, Jaclyn Flowe, Investigations Consultant, at phone number 704-495-5363, email at jaclyn.flowe@dhhs.nc.gov, or you may contact Elizabeth Nichols, North Central Investigations Team Supervisor, at elizabeth.nichols@dhhs.nc.gov. Thank you for your time. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0601 · Violation

Name of Operation: CHESTERBROOK ACADEMY Facility ID: 49000237 Consultant: TONI WASHINGTON Operation Type: Center Case Number: Visit Date: 3/12/2025 Number Present: 101 Completed Date: 3/12/2025 Age: From 0 To 5 Total Minutes: 345 Time In: 09:00 AM Time Out: 02:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. You, Kerry Possinger-Keiper, Principal, assisted me with today’s visit. I conducted your last annual compliance visit on May 29, 2024. I reviewed with you today the facility information found in our system. You stated there have been no changes to your phone number, email address, mailing address. There has been a change to your corporate contact details for the facility and paperwork for this change will be sent to the director. I reviewed the facility’s permit with you today. I reviewed with you today the restrictions on your license, capacity, and age range on your permit and observed these being maintained. Your program’s compliance history was 93% as of March 11, 2025, and was reviewed with you today. Your program currently operates with a four-star license, issued on January 10, 2018, earning five points in staff education, six points in program standards, and one quality point. Your last sanitation inspection was dated December 10, 2024, with an Approved classification and nineteen demerits Your last fire inspection was dated May 30, 2024. I visited each licensed indoor and outdoor space with you today. I observed students playing in activity areas and eating lunch. I monitored in space 4b in the refrigerator there was one container of baby for that was not dated. A current menu was posted, documented appropriate nutritious snacks and meals, showed a variety of foods, and complied with Meal Patterns for Children in Child Care Programs. Lunch was prepared and served in the kitchen. Today’s lunch included Spanish rice with chicken, steamed corn, peaches and milk. Cold food and milk were stored in a commercial refrigerator in the kitchen at a temperature of 36 degrees Fahrenheit. I monitored hazardous product storage, medication storage, medication administration, general safety, and discipline practices. I monitored all the creams, medications, emergency medication and action plans in the facility. I monitored that your last fire drill was dated February 28, 2025. I observed that your last emergency drill was dated December 30, 2024, and it was a Shelter-in-Place drill. I monitored program records, child record files, staff record files. I monitored health and safety requirements. I monitored supervision of children, staff-child ratios and group sizes, approved space use, space capacities, and permit restrictions. I completed the “Annual Compliance Monitoring Checklist for Child Care Centers” during today’s visit. There were violations observed and cited during today's visit: Violation Number Comment Rule 115 A summary of the NC Child Care Law was not posted in a prominent place in the center. Summary of the NC Child Care Law was not current. G.S. 110-102 537 Baby food that had been opened was not covered, labeled with date opened, properly refrigerated and/or used within two days of opening. One container of baby food in infant two refrigerator was not labeled with the date. 15A NCAC 18A .2804(d)&(g) 721 All equipment and furnishings were not in good repair. On the playground for toddlers the toys on this playground need to be cleaned. Playground for preschool children stationary equipment needs to be cleaned. Wood planter box wood needs to be repaired. G.S. 110-91(6); .0601(b) TECHNICAL ASSISTANCE: 1.Forms that are posted need to be the most current form. Please check the DCDEE website for the most current and accurate forms. 2.Per child care rule 10A NCAC 09 .0601(a), safe indoor and outdoor environment shall be provided for the children in care including providing equipment and furnishings that are in good repair, sturdy, stable, and free of hazards. To maintain this child care requirement in your outdoor play areas, I suggested you place work orders for repairs and maintenance as soon as you notice needs and include vegetation removal along your fence lines as part of your routine work order when requesting mulch surfacing maintenance. CONSULTATION: 1.Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest information for child care settings and child care updates including the most up to date documents and forms. 2. Visit NC Child Care Health and Safety Resource Center at http://healthychildcare.unc.edu to find the following resources: technical assistance, coaching support, resources, handwashing and diapering posters, monthly newsletters, and a list of approved in-service trainings including, but not limited to, ITS-SIDS training and Emergency Preparedness and Response in Child Care training. 3.As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. All violations cited and not corrected today must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. Your compliance letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Address your plan to ensure that you will not have that violation again. 6. Your signature 2) Supporting documentation including the following: Please send supporting documentation such as training certificates, CBC letters, acknowledgement statements, and photographs for me to use to verify compliance. Please DO NOT send staff or child medical documents or documentation for verification as this is a violation of HIPPA protocol. If needed I will verify these documents at the next monitoring visit. I must receive your compliance letter no later than March 26 2025. Please be aware any information submitted by you is legal documentation. If you state in your compliance letter that corrections have been made when they have not, it will be considered falsification of information. If you cannot meet the requirements by this date you shall contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Child care programs are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past eighteen (18) months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Your letter may be mailed to me at: Toni Washington Post Office Box 6217 Mooresville, NC 28117 For your convenience, your compliance letter may be sent by email to: toni.washington@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included in the body of the email: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you today. We appreciate all you and your staff do to serve the children and families in your community. If you have any questions, feel free to contact me by phone at (704) 437-2549 or by email at toni.washington@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-102 · Violation

Name of Operation: CHESTERBROOK ACADEMY Facility ID: 49000237 Consultant: TONI WASHINGTON Operation Type: Center Case Number: Visit Date: 3/12/2025 Number Present: 101 Completed Date: 3/12/2025 Age: From 0 To 5 Total Minutes: 345 Time In: 09:00 AM Time Out: 02:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. You, Kerry Possinger-Keiper, Principal, assisted me with today’s visit. I conducted your last annual compliance visit on May 29, 2024. I reviewed with you today the facility information found in our system. You stated there have been no changes to your phone number, email address, mailing address. There has been a change to your corporate contact details for the facility and paperwork for this change will be sent to the director. I reviewed the facility’s permit with you today. I reviewed with you today the restrictions on your license, capacity, and age range on your permit and observed these being maintained. Your program’s compliance history was 93% as of March 11, 2025, and was reviewed with you today. Your program currently operates with a four-star license, issued on January 10, 2018, earning five points in staff education, six points in program standards, and one quality point. Your last sanitation inspection was dated December 10, 2024, with an Approved classification and nineteen demerits Your last fire inspection was dated May 30, 2024. I visited each licensed indoor and outdoor space with you today. I observed students playing in activity areas and eating lunch. I monitored in space 4b in the refrigerator there was one container of baby for that was not dated. A current menu was posted, documented appropriate nutritious snacks and meals, showed a variety of foods, and complied with Meal Patterns for Children in Child Care Programs. Lunch was prepared and served in the kitchen. Today’s lunch included Spanish rice with chicken, steamed corn, peaches and milk. Cold food and milk were stored in a commercial refrigerator in the kitchen at a temperature of 36 degrees Fahrenheit. I monitored hazardous product storage, medication storage, medication administration, general safety, and discipline practices. I monitored all the creams, medications, emergency medication and action plans in the facility. I monitored that your last fire drill was dated February 28, 2025. I observed that your last emergency drill was dated December 30, 2024, and it was a Shelter-in-Place drill. I monitored program records, child record files, staff record files. I monitored health and safety requirements. I monitored supervision of children, staff-child ratios and group sizes, approved space use, space capacities, and permit restrictions. I completed the “Annual Compliance Monitoring Checklist for Child Care Centers” during today’s visit. There were violations observed and cited during today's visit: Violation Number Comment Rule 115 A summary of the NC Child Care Law was not posted in a prominent place in the center. Summary of the NC Child Care Law was not current. G.S. 110-102 537 Baby food that had been opened was not covered, labeled with date opened, properly refrigerated and/or used within two days of opening. One container of baby food in infant two refrigerator was not labeled with the date. 15A NCAC 18A .2804(d)&(g) 721 All equipment and furnishings were not in good repair. On the playground for toddlers the toys on this playground need to be cleaned. Playground for preschool children stationary equipment needs to be cleaned. Wood planter box wood needs to be repaired. G.S. 110-91(6); .0601(b) TECHNICAL ASSISTANCE: 1.Forms that are posted need to be the most current form. Please check the DCDEE website for the most current and accurate forms. 2.Per child care rule 10A NCAC 09 .0601(a), safe indoor and outdoor environment shall be provided for the children in care including providing equipment and furnishings that are in good repair, sturdy, stable, and free of hazards. To maintain this child care requirement in your outdoor play areas, I suggested you place work orders for repairs and maintenance as soon as you notice needs and include vegetation removal along your fence lines as part of your routine work order when requesting mulch surfacing maintenance. CONSULTATION: 1.Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest information for child care settings and child care updates including the most up to date documents and forms. 2. Visit NC Child Care Health and Safety Resource Center at http://healthychildcare.unc.edu to find the following resources: technical assistance, coaching support, resources, handwashing and diapering posters, monthly newsletters, and a list of approved in-service trainings including, but not limited to, ITS-SIDS training and Emergency Preparedness and Response in Child Care training. 3.As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. All violations cited and not corrected today must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. Your compliance letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Address your plan to ensure that you will not have that violation again. 6. Your signature 2) Supporting documentation including the following: Please send supporting documentation such as training certificates, CBC letters, acknowledgement statements, and photographs for me to use to verify compliance. Please DO NOT send staff or child medical documents or documentation for verification as this is a violation of HIPPA protocol. If needed I will verify these documents at the next monitoring visit. I must receive your compliance letter no later than March 26 2025. Please be aware any information submitted by you is legal documentation. If you state in your compliance letter that corrections have been made when they have not, it will be considered falsification of information. If you cannot meet the requirements by this date you shall contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Child care programs are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past eighteen (18) months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Your letter may be mailed to me at: Toni Washington Post Office Box 6217 Mooresville, NC 28117 For your convenience, your compliance letter may be sent by email to: toni.washington@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included in the body of the email: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you today. We appreciate all you and your staff do to serve the children and families in your community. If you have any questions, feel free to contact me by phone at (704) 437-2549 or by email at toni.washington@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: CHESTERBROOK ACADEMY Facility ID: 49000237 Consultant: TONI WASHINGTON Operation Type: Center Case Number: Visit Date: 3/12/2025 Number Present: 101 Completed Date: 3/12/2025 Age: From 0 To 5 Total Minutes: 345 Time In: 09:00 AM Time Out: 02:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. You, Kerry Possinger-Keiper, Principal, assisted me with today’s visit. I conducted your last annual compliance visit on May 29, 2024. I reviewed with you today the facility information found in our system. You stated there have been no changes to your phone number, email address, mailing address. There has been a change to your corporate contact details for the facility and paperwork for this change will be sent to the director. I reviewed the facility’s permit with you today. I reviewed with you today the restrictions on your license, capacity, and age range on your permit and observed these being maintained. Your program’s compliance history was 93% as of March 11, 2025, and was reviewed with you today. Your program currently operates with a four-star license, issued on January 10, 2018, earning five points in staff education, six points in program standards, and one quality point. Your last sanitation inspection was dated December 10, 2024, with an Approved classification and nineteen demerits Your last fire inspection was dated May 30, 2024. I visited each licensed indoor and outdoor space with you today. I observed students playing in activity areas and eating lunch. I monitored in space 4b in the refrigerator there was one container of baby for that was not dated. A current menu was posted, documented appropriate nutritious snacks and meals, showed a variety of foods, and complied with Meal Patterns for Children in Child Care Programs. Lunch was prepared and served in the kitchen. Today’s lunch included Spanish rice with chicken, steamed corn, peaches and milk. Cold food and milk were stored in a commercial refrigerator in the kitchen at a temperature of 36 degrees Fahrenheit. I monitored hazardous product storage, medication storage, medication administration, general safety, and discipline practices. I monitored all the creams, medications, emergency medication and action plans in the facility. I monitored that your last fire drill was dated February 28, 2025. I observed that your last emergency drill was dated December 30, 2024, and it was a Shelter-in-Place drill. I monitored program records, child record files, staff record files. I monitored health and safety requirements. I monitored supervision of children, staff-child ratios and group sizes, approved space use, space capacities, and permit restrictions. I completed the “Annual Compliance Monitoring Checklist for Child Care Centers” during today’s visit. There were violations observed and cited during today's visit: Violation Number Comment Rule 115 A summary of the NC Child Care Law was not posted in a prominent place in the center. Summary of the NC Child Care Law was not current. G.S. 110-102 537 Baby food that had been opened was not covered, labeled with date opened, properly refrigerated and/or used within two days of opening. One container of baby food in infant two refrigerator was not labeled with the date. 15A NCAC 18A .2804(d)&(g) 721 All equipment and furnishings were not in good repair. On the playground for toddlers the toys on this playground need to be cleaned. Playground for preschool children stationary equipment needs to be cleaned. Wood planter box wood needs to be repaired. G.S. 110-91(6); .0601(b) TECHNICAL ASSISTANCE: 1.Forms that are posted need to be the most current form. Please check the DCDEE website for the most current and accurate forms. 2.Per child care rule 10A NCAC 09 .0601(a), safe indoor and outdoor environment shall be provided for the children in care including providing equipment and furnishings that are in good repair, sturdy, stable, and free of hazards. To maintain this child care requirement in your outdoor play areas, I suggested you place work orders for repairs and maintenance as soon as you notice needs and include vegetation removal along your fence lines as part of your routine work order when requesting mulch surfacing maintenance. CONSULTATION: 1.Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest information for child care settings and child care updates including the most up to date documents and forms. 2. Visit NC Child Care Health and Safety Resource Center at http://healthychildcare.unc.edu to find the following resources: technical assistance, coaching support, resources, handwashing and diapering posters, monthly newsletters, and a list of approved in-service trainings including, but not limited to, ITS-SIDS training and Emergency Preparedness and Response in Child Care training. 3.As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. All violations cited and not corrected today must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. Your compliance letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Address your plan to ensure that you will not have that violation again. 6. Your signature 2) Supporting documentation including the following: Please send supporting documentation such as training certificates, CBC letters, acknowledgement statements, and photographs for me to use to verify compliance. Please DO NOT send staff or child medical documents or documentation for verification as this is a violation of HIPPA protocol. If needed I will verify these documents at the next monitoring visit. I must receive your compliance letter no later than March 26 2025. Please be aware any information submitted by you is legal documentation. If you state in your compliance letter that corrections have been made when they have not, it will be considered falsification of information. If you cannot meet the requirements by this date you shall contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Child care programs are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past eighteen (18) months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Your letter may be mailed to me at: Toni Washington Post Office Box 6217 Mooresville, NC 28117 For your convenience, your compliance letter may be sent by email to: toni.washington@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included in the body of the email: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you today. We appreciate all you and your staff do to serve the children and families in your community. If you have any questions, feel free to contact me by phone at (704) 437-2549 or by email at toni.washington@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: CHESTERBROOK ACADEMY Facility ID: 49000237 Consultant: TONI WASHINGTON Operation Type: Center Case Number: Visit Date: 3/12/2025 Number Present: 101 Completed Date: 3/12/2025 Age: From 0 To 5 Total Minutes: 345 Time In: 09:00 AM Time Out: 02:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. You, Kerry Possinger-Keiper, Principal, assisted me with today’s visit. I conducted your last annual compliance visit on May 29, 2024. I reviewed with you today the facility information found in our system. You stated there have been no changes to your phone number, email address, mailing address. There has been a change to your corporate contact details for the facility and paperwork for this change will be sent to the director. I reviewed the facility’s permit with you today. I reviewed with you today the restrictions on your license, capacity, and age range on your permit and observed these being maintained. Your program’s compliance history was 93% as of March 11, 2025, and was reviewed with you today. Your program currently operates with a four-star license, issued on January 10, 2018, earning five points in staff education, six points in program standards, and one quality point. Your last sanitation inspection was dated December 10, 2024, with an Approved classification and nineteen demerits Your last fire inspection was dated May 30, 2024. I visited each licensed indoor and outdoor space with you today. I observed students playing in activity areas and eating lunch. I monitored in space 4b in the refrigerator there was one container of baby for that was not dated. A current menu was posted, documented appropriate nutritious snacks and meals, showed a variety of foods, and complied with Meal Patterns for Children in Child Care Programs. Lunch was prepared and served in the kitchen. Today’s lunch included Spanish rice with chicken, steamed corn, peaches and milk. Cold food and milk were stored in a commercial refrigerator in the kitchen at a temperature of 36 degrees Fahrenheit. I monitored hazardous product storage, medication storage, medication administration, general safety, and discipline practices. I monitored all the creams, medications, emergency medication and action plans in the facility. I monitored that your last fire drill was dated February 28, 2025. I observed that your last emergency drill was dated December 30, 2024, and it was a Shelter-in-Place drill. I monitored program records, child record files, staff record files. I monitored health and safety requirements. I monitored supervision of children, staff-child ratios and group sizes, approved space use, space capacities, and permit restrictions. I completed the “Annual Compliance Monitoring Checklist for Child Care Centers” during today’s visit. There were violations observed and cited during today's visit: Violation Number Comment Rule 115 A summary of the NC Child Care Law was not posted in a prominent place in the center. Summary of the NC Child Care Law was not current. G.S. 110-102 537 Baby food that had been opened was not covered, labeled with date opened, properly refrigerated and/or used within two days of opening. One container of baby food in infant two refrigerator was not labeled with the date. 15A NCAC 18A .2804(d)&(g) 721 All equipment and furnishings were not in good repair. On the playground for toddlers the toys on this playground need to be cleaned. Playground for preschool children stationary equipment needs to be cleaned. Wood planter box wood needs to be repaired. G.S. 110-91(6); .0601(b) TECHNICAL ASSISTANCE: 1.Forms that are posted need to be the most current form. Please check the DCDEE website for the most current and accurate forms. 2.Per child care rule 10A NCAC 09 .0601(a), safe indoor and outdoor environment shall be provided for the children in care including providing equipment and furnishings that are in good repair, sturdy, stable, and free of hazards. To maintain this child care requirement in your outdoor play areas, I suggested you place work orders for repairs and maintenance as soon as you notice needs and include vegetation removal along your fence lines as part of your routine work order when requesting mulch surfacing maintenance. CONSULTATION: 1.Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest information for child care settings and child care updates including the most up to date documents and forms. 2. Visit NC Child Care Health and Safety Resource Center at http://healthychildcare.unc.edu to find the following resources: technical assistance, coaching support, resources, handwashing and diapering posters, monthly newsletters, and a list of approved in-service trainings including, but not limited to, ITS-SIDS training and Emergency Preparedness and Response in Child Care training. 3.As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. All violations cited and not corrected today must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. Your compliance letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Address your plan to ensure that you will not have that violation again. 6. Your signature 2) Supporting documentation including the following: Please send supporting documentation such as training certificates, CBC letters, acknowledgement statements, and photographs for me to use to verify compliance. Please DO NOT send staff or child medical documents or documentation for verification as this is a violation of HIPPA protocol. If needed I will verify these documents at the next monitoring visit. I must receive your compliance letter no later than March 26 2025. Please be aware any information submitted by you is legal documentation. If you state in your compliance letter that corrections have been made when they have not, it will be considered falsification of information. If you cannot meet the requirements by this date you shall contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Child care programs are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past eighteen (18) months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Your letter may be mailed to me at: Toni Washington Post Office Box 6217 Mooresville, NC 28117 For your convenience, your compliance letter may be sent by email to: toni.washington@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included in the body of the email: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you today. We appreciate all you and your staff do to serve the children and families in your community. If you have any questions, feel free to contact me by phone at (704) 437-2549 or by email at toni.washington@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0803 · Violation

Name of Operation: CHESTERBROOK ACADEMY Facility ID: 49000237 Consultant: TONI WASHINGTON Operation Type: Center Case Number: Visit Date: 5/29/2024 Number Present: 100 Completed Date: 5/29/2024 Age: From 0 To 5 Total Minutes: 300 Time In: 09:00 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. Ashlynn Vaughan accompany me on the visit today. You, Kerry Possinger-Keiper, Principal, assisted me with today’s visit. Your last annual compliance visit was conducted on June 6, 2024. Your program currently operates with a four-star license, issued on January 10, 2018, earning 5 points in staff education, 6 points in program standards, and 1 quality points. Your program’s compliance history was 94% as of May 28 ,2024 and was reviewed with you today. I observed your sanitation inspection was dated February 27, 2024, with a superior classification and 16 demerits. I observed your last fire inspection was dated June 20, 2023. I visited each license indoor space and each outdoor space with you today. I observed children adequately supervised during today’s visit. I observed enhanced staff-child ratio maintained during today’s visit. I observed adequate approved enhanced space use maintained during today’s visit. I observed children engaged in free play activities, small group activities, and large group activities indoor and outdoor, lunch, and rest time. I observed toys, materials, and equipment to be child-sized, developmentally appropriate, and in good repair. I observed materials accessible to the children and of little quantity in space 1, 2, 3a, and 3b. Materials need to be added to activity areas in these classrooms so that children will have a variety of choice with toys and materials. I reviewed children’s records today and observed no violations regarding children’s records. I reviewed staff records today and observed no violations regarding staff records. I observed and monitored all medications and medical action plans on file. I observed that in Space 2 one cream did not have the amount to be applied in the medication form. In space 3a, one child’s A&D ointment was not in the original container, and one form did not have an amount to be applied on the medication form. I observed the outdoor play environments. I observed the equipment and materials to be in good repair. I observed that all equipment needs to be cleaned. I observed that the sandbox on the Preschool playground had standing water. I observed the fence to be of adequate height and in good repair in all areas. I observed monthly outdoor inspections documented for the past twelve months. I observed the last outdoor inspection dated May 28,2024. I observed your monthly fire drill log documented for the past twelve (12) months. I observed your last fire drill was May 29,2024. I observed your quarterly shelter-in-place and lock-down drill log. I observed you last dill was a Shelter-In-Place drill and was dated March 20, 2024. I observed your Emergency Preparedness Response (EPR) Plan was last updated April 13, 2022. Your EPR Plan was updated during my visit. I observed menus posted and current. I observed today’s lunch consisted of ground beef, lettuce, tomatoes, pineapples, taco shells, and milk. I observed your Incident Log to be current for the year. I reviewed your completed Staff and Training worksheet. The visit summary packet was discussed at the end of you visit. The following violations were observed and cited during today’s visit: Violation Number Comment Rule 410 Each child did not have an opportunity to be outdoors daily, if weather conditions permitted. Infant class space 4a did not provide outside play for children. GS 110-91(2);.0508(c) 488 For children under three years of age, materials were not offered in sufficient quantity to allow all children to use them at some time during the day and to allow for a range of choices. In spaces 2, 3a, and 3b more materials are needed for activity areas to all a range of choices. .0510(e)(3) 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. In space 2 walls on wall near the circle time carpet need to be repaired and painted. 15A NCAC 18A .2825(a) 721 All equipment and furnishings were not in good repair. On all playgrounds materials need to be washed. On playground for the Pre-school the music center outside need to be checked for wood repairs. One tricycle need to be repaired the foot peddle is missing. G.S. 110-91(6); .0601(b) 808 The child care center premises, including the outdoor learning environment, was not clean, drained to minimize standing water, free of litter and hazards, and/or maintained in a manner which does not create conditions that attract or harbor pests. On the playground for the Preschool standing water was in the sand box. Outside toy were not clean on all playgrounds. 15A NCAC 18A .2832(a) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. In space 2 one diaper cream did not have an authorization form. 10A NCAC 09 .0803(1)(a & b) 846 Over-the-counter medicines were not in their original containers or administered as authorized in writing by parent, physician or authorized health professional. In space 3a diaper cream was not in original container. 10A NCAC 09 .0803(4) 847 Parent's medication authorization did not include required information. In space 4b there was one cream with no amount to be applied. In space 3a one medication form did not have the amount to be applied. 10A NCAC 09 .0803(4)(6-9) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Employee hired 4/15/24 did not complete orientation. .1101(a) TA: 1. In children files all lines and blank spaces on paperwork needs to be completed. If something on the application does not apply please write N/A in the space. 2. Make sure all medication forms are completed by parents. 3. Make sure all children are taken outside daily. 4. Make sure all medications given have a medication form. All violations cited must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. Your letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Address your plan to ensure that you will not have that violation again. 6. Your signature I advise you to be prepared to provide supporting documentation in the form of photos, documents, certificates, etc. should I request them in order to clarify or verify compliance. Your letter may be mailed to me at: Toni Washington Post Office Box 5347 Mooresville, NC 28117 For your convenience, your letter may be sent by email to: toni.washington@dhhs.nc.gov I must receive your compliance letter no later than June 12, 2024. Please Note: If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. If you cannot meet the requirements by this date, you shall contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Compliance History: You are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Please continue to visit DCDEE’s website to get the latest information for child care settings and child care updates at https://ncchildcare.ncdhhs.gov/. Thank you for having your Staff & Training Worksheet complete and available for review prior to today’s visit. The most up to date Staff & Training Worksheet form is available on the DCDEE website under the Provider tab and “Provider Documents and Forms”. Thank you for your time today. We appreciate all you are doing to serve the children and families of NC. If you have any questions, feel free to contact me by phone at (704) 437-2549 or by email at toni.washington@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov. or at (704) 594-0153. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0803 · Violation

Name of Operation: CHESTERBROOK ACADEMY Facility ID: 49000237 Consultant: TONI WASHINGTON Operation Type: Center Case Number: Visit Date: 5/29/2024 Number Present: 100 Completed Date: 5/29/2024 Age: From 0 To 5 Total Minutes: 300 Time In: 09:00 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. Ashlynn Vaughan accompany me on the visit today. You, Kerry Possinger-Keiper, Principal, assisted me with today’s visit. Your last annual compliance visit was conducted on June 6, 2024. Your program currently operates with a four-star license, issued on January 10, 2018, earning 5 points in staff education, 6 points in program standards, and 1 quality points. Your program’s compliance history was 94% as of May 28 ,2024 and was reviewed with you today. I observed your sanitation inspection was dated February 27, 2024, with a superior classification and 16 demerits. I observed your last fire inspection was dated June 20, 2023. I visited each license indoor space and each outdoor space with you today. I observed children adequately supervised during today’s visit. I observed enhanced staff-child ratio maintained during today’s visit. I observed adequate approved enhanced space use maintained during today’s visit. I observed children engaged in free play activities, small group activities, and large group activities indoor and outdoor, lunch, and rest time. I observed toys, materials, and equipment to be child-sized, developmentally appropriate, and in good repair. I observed materials accessible to the children and of little quantity in space 1, 2, 3a, and 3b. Materials need to be added to activity areas in these classrooms so that children will have a variety of choice with toys and materials. I reviewed children’s records today and observed no violations regarding children’s records. I reviewed staff records today and observed no violations regarding staff records. I observed and monitored all medications and medical action plans on file. I observed that in Space 2 one cream did not have the amount to be applied in the medication form. In space 3a, one child’s A&D ointment was not in the original container, and one form did not have an amount to be applied on the medication form. I observed the outdoor play environments. I observed the equipment and materials to be in good repair. I observed that all equipment needs to be cleaned. I observed that the sandbox on the Preschool playground had standing water. I observed the fence to be of adequate height and in good repair in all areas. I observed monthly outdoor inspections documented for the past twelve months. I observed the last outdoor inspection dated May 28,2024. I observed your monthly fire drill log documented for the past twelve (12) months. I observed your last fire drill was May 29,2024. I observed your quarterly shelter-in-place and lock-down drill log. I observed you last dill was a Shelter-In-Place drill and was dated March 20, 2024. I observed your Emergency Preparedness Response (EPR) Plan was last updated April 13, 2022. Your EPR Plan was updated during my visit. I observed menus posted and current. I observed today’s lunch consisted of ground beef, lettuce, tomatoes, pineapples, taco shells, and milk. I observed your Incident Log to be current for the year. I reviewed your completed Staff and Training worksheet. The visit summary packet was discussed at the end of you visit. The following violations were observed and cited during today’s visit: Violation Number Comment Rule 410 Each child did not have an opportunity to be outdoors daily, if weather conditions permitted. Infant class space 4a did not provide outside play for children. GS 110-91(2);.0508(c) 488 For children under three years of age, materials were not offered in sufficient quantity to allow all children to use them at some time during the day and to allow for a range of choices. In spaces 2, 3a, and 3b more materials are needed for activity areas to all a range of choices. .0510(e)(3) 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. In space 2 walls on wall near the circle time carpet need to be repaired and painted. 15A NCAC 18A .2825(a) 721 All equipment and furnishings were not in good repair. On all playgrounds materials need to be washed. On playground for the Pre-school the music center outside need to be checked for wood repairs. One tricycle need to be repaired the foot peddle is missing. G.S. 110-91(6); .0601(b) 808 The child care center premises, including the outdoor learning environment, was not clean, drained to minimize standing water, free of litter and hazards, and/or maintained in a manner which does not create conditions that attract or harbor pests. On the playground for the Preschool standing water was in the sand box. Outside toy were not clean on all playgrounds. 15A NCAC 18A .2832(a) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. In space 2 one diaper cream did not have an authorization form. 10A NCAC 09 .0803(1)(a & b) 846 Over-the-counter medicines were not in their original containers or administered as authorized in writing by parent, physician or authorized health professional. In space 3a diaper cream was not in original container. 10A NCAC 09 .0803(4) 847 Parent's medication authorization did not include required information. In space 4b there was one cream with no amount to be applied. In space 3a one medication form did not have the amount to be applied. 10A NCAC 09 .0803(4)(6-9) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Employee hired 4/15/24 did not complete orientation. .1101(a) TA: 1. In children files all lines and blank spaces on paperwork needs to be completed. If something on the application does not apply please write N/A in the space. 2. Make sure all medication forms are completed by parents. 3. Make sure all children are taken outside daily. 4. Make sure all medications given have a medication form. All violations cited must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. Your letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Address your plan to ensure that you will not have that violation again. 6. Your signature I advise you to be prepared to provide supporting documentation in the form of photos, documents, certificates, etc. should I request them in order to clarify or verify compliance. Your letter may be mailed to me at: Toni Washington Post Office Box 5347 Mooresville, NC 28117 For your convenience, your letter may be sent by email to: toni.washington@dhhs.nc.gov I must receive your compliance letter no later than June 12, 2024. Please Note: If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. If you cannot meet the requirements by this date, you shall contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Compliance History: You are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Please continue to visit DCDEE’s website to get the latest information for child care settings and child care updates at https://ncchildcare.ncdhhs.gov/. Thank you for having your Staff & Training Worksheet complete and available for review prior to today’s visit. The most up to date Staff & Training Worksheet form is available on the DCDEE website under the Provider tab and “Provider Documents and Forms”. Thank you for your time today. We appreciate all you are doing to serve the children and families of NC. If you have any questions, feel free to contact me by phone at (704) 437-2549 or by email at toni.washington@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov. or at (704) 594-0153. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: CHESTERBROOK ACADEMY Facility ID: 49000237 Consultant: TONI WASHINGTON Operation Type: Center Case Number: Visit Date: 5/29/2024 Number Present: 100 Completed Date: 5/29/2024 Age: From 0 To 5 Total Minutes: 300 Time In: 09:00 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. Ashlynn Vaughan accompany me on the visit today. You, Kerry Possinger-Keiper, Principal, assisted me with today’s visit. Your last annual compliance visit was conducted on June 6, 2024. Your program currently operates with a four-star license, issued on January 10, 2018, earning 5 points in staff education, 6 points in program standards, and 1 quality points. Your program’s compliance history was 94% as of May 28 ,2024 and was reviewed with you today. I observed your sanitation inspection was dated February 27, 2024, with a superior classification and 16 demerits. I observed your last fire inspection was dated June 20, 2023. I visited each license indoor space and each outdoor space with you today. I observed children adequately supervised during today’s visit. I observed enhanced staff-child ratio maintained during today’s visit. I observed adequate approved enhanced space use maintained during today’s visit. I observed children engaged in free play activities, small group activities, and large group activities indoor and outdoor, lunch, and rest time. I observed toys, materials, and equipment to be child-sized, developmentally appropriate, and in good repair. I observed materials accessible to the children and of little quantity in space 1, 2, 3a, and 3b. Materials need to be added to activity areas in these classrooms so that children will have a variety of choice with toys and materials. I reviewed children’s records today and observed no violations regarding children’s records. I reviewed staff records today and observed no violations regarding staff records. I observed and monitored all medications and medical action plans on file. I observed that in Space 2 one cream did not have the amount to be applied in the medication form. In space 3a, one child’s A&D ointment was not in the original container, and one form did not have an amount to be applied on the medication form. I observed the outdoor play environments. I observed the equipment and materials to be in good repair. I observed that all equipment needs to be cleaned. I observed that the sandbox on the Preschool playground had standing water. I observed the fence to be of adequate height and in good repair in all areas. I observed monthly outdoor inspections documented for the past twelve months. I observed the last outdoor inspection dated May 28,2024. I observed your monthly fire drill log documented for the past twelve (12) months. I observed your last fire drill was May 29,2024. I observed your quarterly shelter-in-place and lock-down drill log. I observed you last dill was a Shelter-In-Place drill and was dated March 20, 2024. I observed your Emergency Preparedness Response (EPR) Plan was last updated April 13, 2022. Your EPR Plan was updated during my visit. I observed menus posted and current. I observed today’s lunch consisted of ground beef, lettuce, tomatoes, pineapples, taco shells, and milk. I observed your Incident Log to be current for the year. I reviewed your completed Staff and Training worksheet. The visit summary packet was discussed at the end of you visit. The following violations were observed and cited during today’s visit: Violation Number Comment Rule 410 Each child did not have an opportunity to be outdoors daily, if weather conditions permitted. Infant class space 4a did not provide outside play for children. GS 110-91(2);.0508(c) 488 For children under three years of age, materials were not offered in sufficient quantity to allow all children to use them at some time during the day and to allow for a range of choices. In spaces 2, 3a, and 3b more materials are needed for activity areas to all a range of choices. .0510(e)(3) 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. In space 2 walls on wall near the circle time carpet need to be repaired and painted. 15A NCAC 18A .2825(a) 721 All equipment and furnishings were not in good repair. On all playgrounds materials need to be washed. On playground for the Pre-school the music center outside need to be checked for wood repairs. One tricycle need to be repaired the foot peddle is missing. G.S. 110-91(6); .0601(b) 808 The child care center premises, including the outdoor learning environment, was not clean, drained to minimize standing water, free of litter and hazards, and/or maintained in a manner which does not create conditions that attract or harbor pests. On the playground for the Preschool standing water was in the sand box. Outside toy were not clean on all playgrounds. 15A NCAC 18A .2832(a) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. In space 2 one diaper cream did not have an authorization form. 10A NCAC 09 .0803(1)(a & b) 846 Over-the-counter medicines were not in their original containers or administered as authorized in writing by parent, physician or authorized health professional. In space 3a diaper cream was not in original container. 10A NCAC 09 .0803(4) 847 Parent's medication authorization did not include required information. In space 4b there was one cream with no amount to be applied. In space 3a one medication form did not have the amount to be applied. 10A NCAC 09 .0803(4)(6-9) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Employee hired 4/15/24 did not complete orientation. .1101(a) TA: 1. In children files all lines and blank spaces on paperwork needs to be completed. If something on the application does not apply please write N/A in the space. 2. Make sure all medication forms are completed by parents. 3. Make sure all children are taken outside daily. 4. Make sure all medications given have a medication form. All violations cited must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. Your letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Address your plan to ensure that you will not have that violation again. 6. Your signature I advise you to be prepared to provide supporting documentation in the form of photos, documents, certificates, etc. should I request them in order to clarify or verify compliance. Your letter may be mailed to me at: Toni Washington Post Office Box 5347 Mooresville, NC 28117 For your convenience, your letter may be sent by email to: toni.washington@dhhs.nc.gov I must receive your compliance letter no later than June 12, 2024. Please Note: If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. If you cannot meet the requirements by this date, you shall contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Compliance History: You are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Please continue to visit DCDEE’s website to get the latest information for child care settings and child care updates at https://ncchildcare.ncdhhs.gov/. Thank you for having your Staff & Training Worksheet complete and available for review prior to today’s visit. The most up to date Staff & Training Worksheet form is available on the DCDEE website under the Provider tab and “Provider Documents and Forms”. Thank you for your time today. We appreciate all you are doing to serve the children and families of NC. If you have any questions, feel free to contact me by phone at (704) 437-2549 or by email at toni.washington@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov. or at (704) 594-0153. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: CHESTERBROOK ACADEMY Facility ID: 49000237 Consultant: TONI WASHINGTON Operation Type: Center Case Number: Visit Date: 5/29/2024 Number Present: 100 Completed Date: 5/29/2024 Age: From 0 To 5 Total Minutes: 300 Time In: 09:00 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. Ashlynn Vaughan accompany me on the visit today. You, Kerry Possinger-Keiper, Principal, assisted me with today’s visit. Your last annual compliance visit was conducted on June 6, 2024. Your program currently operates with a four-star license, issued on January 10, 2018, earning 5 points in staff education, 6 points in program standards, and 1 quality points. Your program’s compliance history was 94% as of May 28 ,2024 and was reviewed with you today. I observed your sanitation inspection was dated February 27, 2024, with a superior classification and 16 demerits. I observed your last fire inspection was dated June 20, 2023. I visited each license indoor space and each outdoor space with you today. I observed children adequately supervised during today’s visit. I observed enhanced staff-child ratio maintained during today’s visit. I observed adequate approved enhanced space use maintained during today’s visit. I observed children engaged in free play activities, small group activities, and large group activities indoor and outdoor, lunch, and rest time. I observed toys, materials, and equipment to be child-sized, developmentally appropriate, and in good repair. I observed materials accessible to the children and of little quantity in space 1, 2, 3a, and 3b. Materials need to be added to activity areas in these classrooms so that children will have a variety of choice with toys and materials. I reviewed children’s records today and observed no violations regarding children’s records. I reviewed staff records today and observed no violations regarding staff records. I observed and monitored all medications and medical action plans on file. I observed that in Space 2 one cream did not have the amount to be applied in the medication form. In space 3a, one child’s A&D ointment was not in the original container, and one form did not have an amount to be applied on the medication form. I observed the outdoor play environments. I observed the equipment and materials to be in good repair. I observed that all equipment needs to be cleaned. I observed that the sandbox on the Preschool playground had standing water. I observed the fence to be of adequate height and in good repair in all areas. I observed monthly outdoor inspections documented for the past twelve months. I observed the last outdoor inspection dated May 28,2024. I observed your monthly fire drill log documented for the past twelve (12) months. I observed your last fire drill was May 29,2024. I observed your quarterly shelter-in-place and lock-down drill log. I observed you last dill was a Shelter-In-Place drill and was dated March 20, 2024. I observed your Emergency Preparedness Response (EPR) Plan was last updated April 13, 2022. Your EPR Plan was updated during my visit. I observed menus posted and current. I observed today’s lunch consisted of ground beef, lettuce, tomatoes, pineapples, taco shells, and milk. I observed your Incident Log to be current for the year. I reviewed your completed Staff and Training worksheet. The visit summary packet was discussed at the end of you visit. The following violations were observed and cited during today’s visit: Violation Number Comment Rule 410 Each child did not have an opportunity to be outdoors daily, if weather conditions permitted. Infant class space 4a did not provide outside play for children. GS 110-91(2);.0508(c) 488 For children under three years of age, materials were not offered in sufficient quantity to allow all children to use them at some time during the day and to allow for a range of choices. In spaces 2, 3a, and 3b more materials are needed for activity areas to all a range of choices. .0510(e)(3) 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. In space 2 walls on wall near the circle time carpet need to be repaired and painted. 15A NCAC 18A .2825(a) 721 All equipment and furnishings were not in good repair. On all playgrounds materials need to be washed. On playground for the Pre-school the music center outside need to be checked for wood repairs. One tricycle need to be repaired the foot peddle is missing. G.S. 110-91(6); .0601(b) 808 The child care center premises, including the outdoor learning environment, was not clean, drained to minimize standing water, free of litter and hazards, and/or maintained in a manner which does not create conditions that attract or harbor pests. On the playground for the Preschool standing water was in the sand box. Outside toy were not clean on all playgrounds. 15A NCAC 18A .2832(a) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. In space 2 one diaper cream did not have an authorization form. 10A NCAC 09 .0803(1)(a & b) 846 Over-the-counter medicines were not in their original containers or administered as authorized in writing by parent, physician or authorized health professional. In space 3a diaper cream was not in original container. 10A NCAC 09 .0803(4) 847 Parent's medication authorization did not include required information. In space 4b there was one cream with no amount to be applied. In space 3a one medication form did not have the amount to be applied. 10A NCAC 09 .0803(4)(6-9) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Employee hired 4/15/24 did not complete orientation. .1101(a) TA: 1. In children files all lines and blank spaces on paperwork needs to be completed. If something on the application does not apply please write N/A in the space. 2. Make sure all medication forms are completed by parents. 3. Make sure all children are taken outside daily. 4. Make sure all medications given have a medication form. All violations cited must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. Your letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Address your plan to ensure that you will not have that violation again. 6. Your signature I advise you to be prepared to provide supporting documentation in the form of photos, documents, certificates, etc. should I request them in order to clarify or verify compliance. Your letter may be mailed to me at: Toni Washington Post Office Box 5347 Mooresville, NC 28117 For your convenience, your letter may be sent by email to: toni.washington@dhhs.nc.gov I must receive your compliance letter no later than June 12, 2024. Please Note: If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. If you cannot meet the requirements by this date, you shall contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Compliance History: You are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Please continue to visit DCDEE’s website to get the latest information for child care settings and child care updates at https://ncchildcare.ncdhhs.gov/. Thank you for having your Staff & Training Worksheet complete and available for review prior to today’s visit. The most up to date Staff & Training Worksheet form is available on the DCDEE website under the Provider tab and “Provider Documents and Forms”. Thank you for your time today. We appreciate all you are doing to serve the children and families of NC. If you have any questions, feel free to contact me by phone at (704) 437-2549 or by email at toni.washington@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov. or at (704) 594-0153. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times