Above & Beyond Early Learning Center

10A NCAC 09 .0902 · Violation

Name of Operation: ABOVE & BEYOND EARLY LEARNING CENTER Facility ID: 49000466 Consultant: TONI WASHINGTON Operation Type: Center Case Number: Visit Date: 9/15/2025 Number Present: 16 Completed Date: 9/15/2025 Age: From 0 To 4 Total Minutes: 280 Time In: 09:00 AM Time Out: 01:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. You, Erikia McConnuighey, Director, assisted me with today’s visit. I conducted your last annual compliance visit on October 15, 2024. I reviewed with you today the facility information found in our system. You stated there have been no changes to your phone number, email address, mailing address, or corporate contact for the facility, Above & Beyond I reviewed the facility’s permit with you today. I reviewed with you today the restrictions on your license, capacity, and age range on your permit and observed these being maintained. Your program’s compliance history was 91% as of September 11, 2025, and was reviewed with you today. Your program currently operates with a three-star license, issued on April 05, 2021, earning four points in staff education, two points in program standards, and one quality point. Your last sanitation inspection was dated December 18, 2024, with a Superior classification and eight demerits Your last fire inspection was dated April 03, 2025. I visited each licensed indoor and outdoor space with you today. I observed students playing in activity areas and eating lunch. A current menu was posted, documented appropriate nutritious snacks and meals, showed a variety of foods, and complied with Meal Patterns for Children in Child Care Programs. Lunch was prepared and served in the kitchen. Today’s lunch included pizza bites, tator tots, green beans, apples, and milk. Cold food and milk were stored in a commercial refrigerator in the kitchen at a temperature of 36 degrees Fahrenheit. I monitored hazardous product storage, medication storage, medication administration, general safety, and discipline practices. I monitored one emergency medication and action plan. I monitored that your last fire drill was dated August 22, 2025. I observed that your last emergency drill was dated June 19, 2025, and it was a Lockdown drill. I monitored program records, child record files, staff record files. I monitored health and safety requirements. I monitored supervision of children, staff-child ratios and group sizes, approved space use, space capacities, and permit restrictions. I completed the “Annual Compliance Monitoring Checklist for Child Care Centers” during today’s visit. The following violations were observed and cited during today's visit: Violation Number Comment Rule 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence)Feeding plans were not posted in space 1, infant space. 10A NCAC 09 .0902(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space 2 Dawn power wash was out and not in a locked cabinet. .2820(b) 1821 The EPR Plan did not include the date of the last revision of the plan. EPR plan was not revised. .0607(d)(8) Technical Assistance: 1. Documents required by child care rule to be posted including Individual Feeding Schedules should be posted individually at a level easily seen by staff and consultants. To maintain compliance with this monitoring expectation and child care requirement, I suggested you hang your Individual Feeding Schedules on a bulletin board or the wall in the classrooms serving children under 15 months of age. 2.Per sanitation rule 15A NCAC 18A.2820(b), all cleaning supplies, aerosol cans, and items with “Keep out of the reach children” labels with additional warnings such as poison control contact numbers or first aid procedures should be stored in a locked cabinet, drawer, or closet. To maintain compliance with this child care requirement, I suggested you lock these hazardous items in the cabinets in the classroom. 3.The Emergency Preparedness Response (EPR) Plan and the Ready to Go file should be reviewed annually and when changes are made in the plan. The EPR Plan should be reviewed and updated by the person in the facility who has completed the Emergency Preparedness and Response Planning training using the emergency management portal CONSULTATION: 1 Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest information for child care settings and child care updates including the most up to date documents and forms. 2 Visit NC Child Care Health and Safety Resource Center at http://healthychildcare.unc.edu to find the following resources: technical assistance, coaching support, resources, handwashing and diapering posters, monthly newsletters, and a list of approved in-service trainings including, but not limited to, ITS-SIDS training and Emergency Preparedness and Response in Child Care training. 3.The Change of Information form for CBC is listed in law. When a new staff member starts working at a facility and gives the administrator a CBC qualification letter that was previously completed while working at another facility, but is still current, the administrator must send a Change of Information form for that new staff member to the CBC unit. The Change of Information form can be found on DCDEE’s website under Provider Documents and Forms. Technical Assistance Guidance As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. COMPLIANCE PLAN: No compliance documentation is needed for those violations corrected during today’s visit. In the visit summary, I documented the corrective actions taken today to correct those violations. All violations cited and not corrected today must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. Your compliance letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Address your plan to ensure that you will not have that violation again. 6. Your signature 2) Supporting documentation including the following: Please send supporting documentation such as training certificates, CBC letters, acknowledgement statements, and photographs for me to use to verify compliance. Please DO NOT send staff or child medical documents or documentation for verification as this is a violation of HIPPA protocol. If needed I will verify these documents at the next monitoring visit. I must receive your compliance letter no later than September 29, 2025. Please be aware any information submitted by you is legal documentation. If you state in your compliance letter that corrections have been made when they have not, it will be considered falsification of information. If you cannot meet the requirements by this date you shall contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Child care programs are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past eighteen (18) months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Your letter may be mailed to me at: Toni Washington Post Office Box 5347 Mooresville, NC 28117 For your convenience, your compliance letter may be sent by email to: toni.washington@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included in the body of the email: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you today. We appreciate all you and your staff do to serve the children and families in your community. If you have any questions, feel free to contact me by phone at (704) 437-2549 or by email at toni.washington@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: ABOVE & BEYOND EARLY LEARNING CENTER Facility ID: 49000466 Consultant: TONI WASHINGTON Operation Type: Center Case Number: Visit Date: 9/15/2025 Number Present: 16 Completed Date: 9/15/2025 Age: From 0 To 4 Total Minutes: 280 Time In: 09:00 AM Time Out: 01:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. You, Erikia McConnuighey, Director, assisted me with today’s visit. I conducted your last annual compliance visit on October 15, 2024. I reviewed with you today the facility information found in our system. You stated there have been no changes to your phone number, email address, mailing address, or corporate contact for the facility, Above & Beyond I reviewed the facility’s permit with you today. I reviewed with you today the restrictions on your license, capacity, and age range on your permit and observed these being maintained. Your program’s compliance history was 91% as of September 11, 2025, and was reviewed with you today. Your program currently operates with a three-star license, issued on April 05, 2021, earning four points in staff education, two points in program standards, and one quality point. Your last sanitation inspection was dated December 18, 2024, with a Superior classification and eight demerits Your last fire inspection was dated April 03, 2025. I visited each licensed indoor and outdoor space with you today. I observed students playing in activity areas and eating lunch. A current menu was posted, documented appropriate nutritious snacks and meals, showed a variety of foods, and complied with Meal Patterns for Children in Child Care Programs. Lunch was prepared and served in the kitchen. Today’s lunch included pizza bites, tator tots, green beans, apples, and milk. Cold food and milk were stored in a commercial refrigerator in the kitchen at a temperature of 36 degrees Fahrenheit. I monitored hazardous product storage, medication storage, medication administration, general safety, and discipline practices. I monitored one emergency medication and action plan. I monitored that your last fire drill was dated August 22, 2025. I observed that your last emergency drill was dated June 19, 2025, and it was a Lockdown drill. I monitored program records, child record files, staff record files. I monitored health and safety requirements. I monitored supervision of children, staff-child ratios and group sizes, approved space use, space capacities, and permit restrictions. I completed the “Annual Compliance Monitoring Checklist for Child Care Centers” during today’s visit. The following violations were observed and cited during today's visit: Violation Number Comment Rule 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence)Feeding plans were not posted in space 1, infant space. 10A NCAC 09 .0902(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space 2 Dawn power wash was out and not in a locked cabinet. .2820(b) 1821 The EPR Plan did not include the date of the last revision of the plan. EPR plan was not revised. .0607(d)(8) Technical Assistance: 1. Documents required by child care rule to be posted including Individual Feeding Schedules should be posted individually at a level easily seen by staff and consultants. To maintain compliance with this monitoring expectation and child care requirement, I suggested you hang your Individual Feeding Schedules on a bulletin board or the wall in the classrooms serving children under 15 months of age. 2.Per sanitation rule 15A NCAC 18A.2820(b), all cleaning supplies, aerosol cans, and items with “Keep out of the reach children” labels with additional warnings such as poison control contact numbers or first aid procedures should be stored in a locked cabinet, drawer, or closet. To maintain compliance with this child care requirement, I suggested you lock these hazardous items in the cabinets in the classroom. 3.The Emergency Preparedness Response (EPR) Plan and the Ready to Go file should be reviewed annually and when changes are made in the plan. The EPR Plan should be reviewed and updated by the person in the facility who has completed the Emergency Preparedness and Response Planning training using the emergency management portal CONSULTATION: 1 Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest information for child care settings and child care updates including the most up to date documents and forms. 2 Visit NC Child Care Health and Safety Resource Center at http://healthychildcare.unc.edu to find the following resources: technical assistance, coaching support, resources, handwashing and diapering posters, monthly newsletters, and a list of approved in-service trainings including, but not limited to, ITS-SIDS training and Emergency Preparedness and Response in Child Care training. 3.The Change of Information form for CBC is listed in law. When a new staff member starts working at a facility and gives the administrator a CBC qualification letter that was previously completed while working at another facility, but is still current, the administrator must send a Change of Information form for that new staff member to the CBC unit. The Change of Information form can be found on DCDEE’s website under Provider Documents and Forms. Technical Assistance Guidance As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. COMPLIANCE PLAN: No compliance documentation is needed for those violations corrected during today’s visit. In the visit summary, I documented the corrective actions taken today to correct those violations. All violations cited and not corrected today must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. Your compliance letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Address your plan to ensure that you will not have that violation again. 6. Your signature 2) Supporting documentation including the following: Please send supporting documentation such as training certificates, CBC letters, acknowledgement statements, and photographs for me to use to verify compliance. Please DO NOT send staff or child medical documents or documentation for verification as this is a violation of HIPPA protocol. If needed I will verify these documents at the next monitoring visit. I must receive your compliance letter no later than September 29, 2025. Please be aware any information submitted by you is legal documentation. If you state in your compliance letter that corrections have been made when they have not, it will be considered falsification of information. If you cannot meet the requirements by this date you shall contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Child care programs are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past eighteen (18) months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Your letter may be mailed to me at: Toni Washington Post Office Box 5347 Mooresville, NC 28117 For your convenience, your compliance letter may be sent by email to: toni.washington@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included in the body of the email: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you today. We appreciate all you and your staff do to serve the children and families in your community. If you have any questions, feel free to contact me by phone at (704) 437-2549 or by email at toni.washington@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0601 · Violation

Name of Operation: ABOVE & BEYOND EARLY LEARNING CENTER Facility ID: 49000466 Consultant: TONI WASHINGTON Operation Type: Center Case Number: Visit Date: 10/15/2024 Number Present: 17 Completed Date: 10/15/2024 Age: From 1 To 5 Total Minutes: 300 Time In: 09:30 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. You, Erikia McConnuighey, Director, assisted me with today’s visit. Your last annual compliance visit was conducted on November 14, 2023. Your program currently operates with a three-star license, issued on April 5, 2021, earning 4 points in staff education, 2 points in program standards, and 1 quality point. Your program’s compliance history was 87% as of October 14, 2024, and was reviewed with you today. I observed your sanitation inspection was dated April 3, 2024, with a superior classification and 6 demerits. I observed your last fire inspection was dated May 08, 2024. I visited each license indoor space and each outdoor space with you today. I observed children adequately supervised during today’s visit. I observed minimum staff-child ratio maintained during today’s visit. I observed adequate approved enhanced space use maintained during today’s visit. I observed children engaged in free play activities indoor and outdoor. I observed toys, materials, and equipment to be child-sized, developmentally appropriate, and in good repair. I observed materials accessible to the children and of sufficient quantity. I observed and monitored one medication in space 2. I observed that a medication (cream) was in the classroom and the student that the medication belongs to is no longer an enrolled child at the facility. I observed the outdoor play environment. I observed the equipment and materials to be in good repair. I observed the fence to be of adequate height and in poor repair in some areas. I observed that in 6 different areas of the fence has nails that were protruding out the wood. I observed that the fence needs to be repaired in some areas and the wood needs to be replaced to cover open areas. I observed monthly outdoor inspections documented for the past twelve months. The last outdoor inspection was conducted on October 10, 2024. I observed your monthly fire drill log documented for the past twelve (12) months. I observed your last fire drill was October 10, 2024. I observed your quarterly shelter-in-place and lock-down drill log. I observed your last dill was a Shelter-in-Place drill, and it was dated September 10, 2024. I observed your Emergency Preparedness Response (EPR) Plan was last updated with staff changes. I observed menus posted for the week of October 14- 18. I observed today’s lunch consisted of grilled cheese sandwiches (on wheat bread), French fries, pears, and milk. I observed your Incident Log was current and in compliance. I reviewed your completed Staff and Training worksheet. I reviewed children’s records today and observed one violation. I reviewed staff records today. The visit summary packet was discussed at the end of you visit. The following violations were observed and cited during today’s visit: Violation Number Comment Rule 415 A current schedule was not posted for each group of children for reference. Space 2 did not have a daily schedule posted. GS 110-91(12);.0508(a) 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. In space 1, 1 bottle was not labeled with today's date. 15A NCAC 18A .2804(d) 606 Running water, soap and individual sanitary towels, or other approved hand-drying devices were not supplied at each lavatory. Both bathrooms do not have individual sanitary towels or other approved hand-drying devices. 15A NCAC 18A .2818(b) & (d) 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. The walls in the bathroom and in space 4/5 have peeling and flaking paint. 15A NCAC 18A .2825(a) 807 A safe indoor and outdoor environment was not provided for the children. In the outdoor environment, the following hazards were observed: One broken chair, six different places along the wooden fence that had nails protruding. 10A NCAC 09 .0601(a) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. Space 2 had one diaper cream that belonged to a child that is no longer enrolled at the facility. .0803(12) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. Staff files that were checked there were not training certificates to show on-going training. .1103(a) 1909 The Prevention of Shaken Baby Syndrome Policy was changed and the center did not give in writing a notice of the change to the children's parents 14 days prior to implementing the new policy and/or a statement from the parent acknowledging the receipt and explanation of the change in policy was not in the child's file. One child's file did not have a signed copy of the Prevention of Shaken Baby Syndrome Policy. .0608(c) Technical Assistance: 1. Make sure that all staff completes ongoing training hours each year. It was discussed that staff can get a list of trainings from the Iredell Partnership for Children, and on the DCDEE website. It was discussed that the staff should make sure they complete all training hours required and place certificates in staff folders for review. 2. It was discussed that playground inspections are to be completed so that administrative staff as well as staff taking the children on the playground will know all hazards of equipment. It was discussed that when the playground has things that need to be fixed that it is discussed with the administrative staff after completion of the inspection. It was discussed with the director that the fence in the playground area need to be fixed. I observed that 6 different spaces need to be fixed because of protruding nails that children can reach. It was discussed that the owner has talk to a fencing company about replacing the fence. It was discussed that the repair man will come and replace the wood that needs to be replaced on the fence and the nails will be removed and replaced. Consultation: 1. Each classroom should have posted a daily schedule, activity plan, staff/child ratio, handwashing signs, diaper changing signs, safe sleep policy, and infant feeding plans. 2. The parent board should list: License, Emergency Medical Plan, Safe arrival procedures, sanitation placard, and menu. 3. Make sure that the infants are not having outside time in the area on the front porch. This area is not an approved space on the center floor plan. 4. Make sure you update your EPR Plan annually and please print the first few pages to show the plan has been updated. 5. Due to staffing it was suggested that classrooms 1 and 2 be used for the one-year old’s and the 2-year- old. It was suggested that the one-year-old be placed in the classroom that is now used for the infants. This will help with the changing of all children during diaper time. It was stated by you that as of Friday, October 18 you will have not children under 1(one) enrolled. It was discussed that the 2-year-olds will be placed in the classroom that is now used for the 2’s and three year old's. Compliance Plan: If you need an extension of time to correct any of the violations pertaining to training dates or building/grounds maintenance, please send a request by email no later three (3) business days prior to the due date of your Compliance Plan. Your extension request must include: 1. The violation item for which you are requesting an extension. 2. The reason you are requesting an extension to correct. 3. The steps you’ve taken thus far to correct the violation. 4. The estimated date you expect the violation to be corrected and in compliance. All violations cited must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. Your letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Address your plan to ensure that you will not have that violation again. 6. Your signature I advise you to be prepared to provide supporting documentation in the form of photos, documents, certificates, etc. should I request them in order to clarify or verify compliance. Your letter may be mailed to me at: Toni Washington Post Office Box 5347 Mooresville, NC 28117 For your convenience, your letter may be sent by email to: toni.washington@dhhs.nc.gov I must receive your compliance letter no later than October 29, 2024. Please Note: If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. If you cannot meet the requirements by this date, you shall contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Compliance History: You are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Please continue to visit DCDEE’s website to get the latest information for child care settings and child care updates at https://ncchildcare.ncdhhs.gov/. Thank you for having your Staff & Training Worksheet complete and available for review prior to today’s visit. The most up to date Staff & Training Worksheet form is available on the DCDEE website under the Provider tab and “Provider Documents and Forms”. Thank you for your time today. We appreciate all you are doing to serve the children and families of NC. If you have any questions, feel free to contact me by phone at (704) 437-2549 or by email at toni.washington@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov. or at (704)594-0153. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: ABOVE & BEYOND EARLY LEARNING CENTER Facility ID: 49000466 Consultant: TONI WASHINGTON Operation Type: Center Case Number: Visit Date: 10/15/2024 Number Present: 17 Completed Date: 10/15/2024 Age: From 1 To 5 Total Minutes: 300 Time In: 09:30 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. You, Erikia McConnuighey, Director, assisted me with today’s visit. Your last annual compliance visit was conducted on November 14, 2023. Your program currently operates with a three-star license, issued on April 5, 2021, earning 4 points in staff education, 2 points in program standards, and 1 quality point. Your program’s compliance history was 87% as of October 14, 2024, and was reviewed with you today. I observed your sanitation inspection was dated April 3, 2024, with a superior classification and 6 demerits. I observed your last fire inspection was dated May 08, 2024. I visited each license indoor space and each outdoor space with you today. I observed children adequately supervised during today’s visit. I observed minimum staff-child ratio maintained during today’s visit. I observed adequate approved enhanced space use maintained during today’s visit. I observed children engaged in free play activities indoor and outdoor. I observed toys, materials, and equipment to be child-sized, developmentally appropriate, and in good repair. I observed materials accessible to the children and of sufficient quantity. I observed and monitored one medication in space 2. I observed that a medication (cream) was in the classroom and the student that the medication belongs to is no longer an enrolled child at the facility. I observed the outdoor play environment. I observed the equipment and materials to be in good repair. I observed the fence to be of adequate height and in poor repair in some areas. I observed that in 6 different areas of the fence has nails that were protruding out the wood. I observed that the fence needs to be repaired in some areas and the wood needs to be replaced to cover open areas. I observed monthly outdoor inspections documented for the past twelve months. The last outdoor inspection was conducted on October 10, 2024. I observed your monthly fire drill log documented for the past twelve (12) months. I observed your last fire drill was October 10, 2024. I observed your quarterly shelter-in-place and lock-down drill log. I observed your last dill was a Shelter-in-Place drill, and it was dated September 10, 2024. I observed your Emergency Preparedness Response (EPR) Plan was last updated with staff changes. I observed menus posted for the week of October 14- 18. I observed today’s lunch consisted of grilled cheese sandwiches (on wheat bread), French fries, pears, and milk. I observed your Incident Log was current and in compliance. I reviewed your completed Staff and Training worksheet. I reviewed children’s records today and observed one violation. I reviewed staff records today. The visit summary packet was discussed at the end of you visit. The following violations were observed and cited during today’s visit: Violation Number Comment Rule 415 A current schedule was not posted for each group of children for reference. Space 2 did not have a daily schedule posted. GS 110-91(12);.0508(a) 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. In space 1, 1 bottle was not labeled with today's date. 15A NCAC 18A .2804(d) 606 Running water, soap and individual sanitary towels, or other approved hand-drying devices were not supplied at each lavatory. Both bathrooms do not have individual sanitary towels or other approved hand-drying devices. 15A NCAC 18A .2818(b) & (d) 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. The walls in the bathroom and in space 4/5 have peeling and flaking paint. 15A NCAC 18A .2825(a) 807 A safe indoor and outdoor environment was not provided for the children. In the outdoor environment, the following hazards were observed: One broken chair, six different places along the wooden fence that had nails protruding. 10A NCAC 09 .0601(a) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. Space 2 had one diaper cream that belonged to a child that is no longer enrolled at the facility. .0803(12) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. Staff files that were checked there were not training certificates to show on-going training. .1103(a) 1909 The Prevention of Shaken Baby Syndrome Policy was changed and the center did not give in writing a notice of the change to the children's parents 14 days prior to implementing the new policy and/or a statement from the parent acknowledging the receipt and explanation of the change in policy was not in the child's file. One child's file did not have a signed copy of the Prevention of Shaken Baby Syndrome Policy. .0608(c) Technical Assistance: 1. Make sure that all staff completes ongoing training hours each year. It was discussed that staff can get a list of trainings from the Iredell Partnership for Children, and on the DCDEE website. It was discussed that the staff should make sure they complete all training hours required and place certificates in staff folders for review. 2. It was discussed that playground inspections are to be completed so that administrative staff as well as staff taking the children on the playground will know all hazards of equipment. It was discussed that when the playground has things that need to be fixed that it is discussed with the administrative staff after completion of the inspection. It was discussed with the director that the fence in the playground area need to be fixed. I observed that 6 different spaces need to be fixed because of protruding nails that children can reach. It was discussed that the owner has talk to a fencing company about replacing the fence. It was discussed that the repair man will come and replace the wood that needs to be replaced on the fence and the nails will be removed and replaced. Consultation: 1. Each classroom should have posted a daily schedule, activity plan, staff/child ratio, handwashing signs, diaper changing signs, safe sleep policy, and infant feeding plans. 2. The parent board should list: License, Emergency Medical Plan, Safe arrival procedures, sanitation placard, and menu. 3. Make sure that the infants are not having outside time in the area on the front porch. This area is not an approved space on the center floor plan. 4. Make sure you update your EPR Plan annually and please print the first few pages to show the plan has been updated. 5. Due to staffing it was suggested that classrooms 1 and 2 be used for the one-year old’s and the 2-year- old. It was suggested that the one-year-old be placed in the classroom that is now used for the infants. This will help with the changing of all children during diaper time. It was stated by you that as of Friday, October 18 you will have not children under 1(one) enrolled. It was discussed that the 2-year-olds will be placed in the classroom that is now used for the 2’s and three year old's. Compliance Plan: If you need an extension of time to correct any of the violations pertaining to training dates or building/grounds maintenance, please send a request by email no later three (3) business days prior to the due date of your Compliance Plan. Your extension request must include: 1. The violation item for which you are requesting an extension. 2. The reason you are requesting an extension to correct. 3. The steps you’ve taken thus far to correct the violation. 4. The estimated date you expect the violation to be corrected and in compliance. All violations cited must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. Your letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Address your plan to ensure that you will not have that violation again. 6. Your signature I advise you to be prepared to provide supporting documentation in the form of photos, documents, certificates, etc. should I request them in order to clarify or verify compliance. Your letter may be mailed to me at: Toni Washington Post Office Box 5347 Mooresville, NC 28117 For your convenience, your letter may be sent by email to: toni.washington@dhhs.nc.gov I must receive your compliance letter no later than October 29, 2024. Please Note: If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. If you cannot meet the requirements by this date, you shall contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Compliance History: You are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Please continue to visit DCDEE’s website to get the latest information for child care settings and child care updates at https://ncchildcare.ncdhhs.gov/. Thank you for having your Staff & Training Worksheet complete and available for review prior to today’s visit. The most up to date Staff & Training Worksheet form is available on the DCDEE website under the Provider tab and “Provider Documents and Forms”. Thank you for your time today. We appreciate all you are doing to serve the children and families of NC. If you have any questions, feel free to contact me by phone at (704) 437-2549 or by email at toni.washington@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov. or at (704)594-0153. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0304 · Violation

Name of Operation: ABOVE & BEYOND EARLY LEARNING CENTER Facility ID: 49000466 Consultant: TONI WASHINGTON Operation Type: Center Case Number: Visit Date: 5/1/2024 Number Present: 21 Completed Date: 5/1/2024 Age: From 1 To 5 Total Minutes: 135 Time In: 11:45 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. You, Jessica Wilson, Assistant Director, assisted me with the visit today. Your program currently operates with a Three-star license. Your last ACV was on November 14, 2023. I observed your Three-Star License, NC Child Care Summary of the Law, current menu, Sanitation placard, Emergency Medical Care Plan, daily schedule, activity plans posted as required. I observed children adequately supervised during today’s visit. I observed enhanced staff-child ratio maintained during today’s visit. I observed adequate approved space used during today’s visit. I observed permit restrictions maintained during today’s visit. I observed a menu posted for the week of April 29- May 3, 2024. Today’s lunch consisted of chicken and noodles, broccoli , mixed fruit, rolls and milk. I observed children in both the indoor and outdoor learning environments and found supervision and staff/child ratios to be in compliance. I observed children throughout the child care facility children were participating in group time, free play in activity areas, transitions, and personal care routines. I observed no hazardous materials or equipment to be accessible to the children during today’s visit. I observed and monitored no medications today. You stated there are no children on medication in the facility at this time. I observed the outdoor play environment. I observed the equipment and materials to be in average condition. I observed the fence to be of adequate height and in good repair in all areas. I observed and monitored Playground inspections and the last was dated December 15, 2023. Playground inspection are to be conducted every month. Your sanitation inspection was conducted on April 03, 2024, with a Superior classification and 6 demerits. Your last fire inspection was conducted on April 05, 2023. Fire inspections are to be conducted annually. I observed your monthly Fire Drill Log, a drill was conducted on February 29, 2024. Fire drills are to be conducted monthly. I observed your Emergency Drill Log and a Shelter in Place drill was conducted on December 21, 2023. Emergency drills are to be conducted every three months. I observed all staff criminal background qualifying letters. All staff members qualifying letter were checked in the ABCMS, CPR & First Aid trainings, ITS-SIDS, BSAC, and Recognizing & Responding to Suspicious of Child Maltreatment training were monitored today. The following violations were observed and cited during today's visit. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. Fire inspection was not current. Last fire inspection was dated April 5, 2023. 10A NCAC 09 .0304(a) 805 Fire drills were not practiced monthly and/or the drill record was incomplete. Fire drills were not current the last fire drill posted on the fire drill log was dated February 2, 2024. .0604(t); .0302(d)(5) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. the last playground inspection was conducted on January 10, 2024. .0605(q) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. Shelter-in-place drills for Lockdown drill has recorded on the emergency drill log. The last drill that was conducted was dated 12/21/23. .0604(u);.0302(d)(8) Technical Assistance: All inspections are to be conducted on time and recorded on the DCDEE logs listed on the DCDEE website. 1. Playground inspections are to be done monthly. These inspection are done to keep the playground safe for the children. 2. Fire drills are to be completed monthly and recorded on the emergency drill log. 3. Emergency drills are to be conducted every three months. This can be a lockdown drill or shelter in place drill and it must be recorded on the emergency drill log. 4.Fire Inspections are to be done annually. If it is time for your inspection and it has not been completed please call your assigned fire inspector. All violations cited must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. Your letter must include the following: 1.The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Address your plan to ensure that you will not have that violation again. 6. Your signature I advise you to be prepared to provide supporting documentation in the form of photos, documents, certificates, etc. should I request them in order to clarify or verify compliance. Your letter may be mailed to me at: Toni Washington Post Office Box 5347 Mooresville, NC 28117 For your convenience, your letter may be sent by email to: toni.washington@dhhs.nc.gov I must receive your compliance letter no later than May 15, 2024. Please Note: If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. If you cannot meet the requirements by this date, you shall contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Compliance History: You are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Please continue to visit DCDEE’s website to get the latest information for child care settings and child care updates at https://ncchildcare.ncdhhs.gov/. Thank you for having your Staff & Training Worksheet complete and available for review prior to today’s visit. The most up to date Staff & Training Worksheet form is available on the DCDEE website under the Provider tab and “Provider Documents and Forms”. Thank you for your time today. We appreciate all you are doing to serve the children and families of NC. If you have any questions, feel free to contact me by phone at (704) 437-2549 or by email at toni.washington@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov. or at (704)594-0153. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0304 · Violation

Name of Operation: ABOVE & BEYOND EARLY LEARNING CENTER Facility ID: 49000466 Consultant: TONI WASHINGTON Operation Type: Center Case Number: Visit Date: 11/14/2023 Number Present: 18 Completed Date: 11/14/2023 Age: From 0 To 5 Total Minutes: 315 Time In: 09:15 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. You, Erikia McConnuighey, Director, assisted me with today’s visit. Your last annual compliance visit was conducted on November 29, 2022. Your program currently operates with a three-star license, issued on April 5, 2021, earning 4 points in staff education, 2 points in program standards, and 1 quality point. Your program’s compliance history was 90% as of November 13, 2023, and was reviewed with you today. I observed your sanitation inspection was dated October 4, 2022, with a superior classification and 11 demerits. I observed your last fire inspection was dated April 05, 2023. I visited each license indoor space and each outdoor space with you today. I observed children adequately supervised during today’s visit. I observed enhanced staff-child ratio maintained during today’s visit. I observed adequate approved enhanced space use maintained during today’s visit. I observed children engaged in free play activities indoor and outdoor. I observed toys, materials, and equipment to be child-sized, developmentally appropriate, and in good repair. I observed materials accessible to the children and of sufficient quantity. I reviewed children’s records today and observed two violations. I reviewed staff records today. I observed and monitored no medications, and you stated you do not have any medical action plans on file. You stated you currently have no students on medications. I observed the outdoor play environment. I observed the equipment and materials to be in good repair. I observed the fence to be of adequate height and in good repair in all areas. I observed monthly outdoor inspections documented for the past twelve months. The last outdoor inspection was conducted on October 02, 2023. I observed your monthly fire drill log documented for the past twelve (12) months. I observed your last fire drill was October 02, 2023. I observed your quarterly shelter-in-place and lock-down drill log. I observed your last dill was a Shelter-in-Place drill, and it was dated September 08, 2023. I observed your Emergency Preparedness Response (EPR) Plan was last updated in August 2023. I observed menus posted and current. I observed today’s lunch consisted of chicken nuggets, mixed vegetables, peaches, bread, and milk. I observed your Incident Log to be current and in compliance. I reviewed your completed Staff and Training worksheet. The visit summary packet was discussed at the end of you visit. The following violations were observed and cited during today’s visit: Violation Number Comment Rule 104 Center has not passed required sanitation inspection and received an approved or superior rating. Center has not received a sanitation inspection since 10/04/2022. 10A NCAC 09 .0304(b) 533 Breast milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. One bottle in the infant refrigerator was not dated. This was corrected. 15A NCAC 18A .2804(d) 620 All walls and ceilings including doors and windows were not kept clean and in good repair. Walls in all classrooms need to be cleaned and painted. 15A NCAC 18A .2825(a) 802 Safe pick-up and delivery procedures were not communicated to parents and/or were not posted where they can be seen by the parents. Safe pick-up and delivery procedures were not posted. .1003(b) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. Sleep log was not current for one child in care. .0606(g) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. Staff have not completed the required training hours for the year. .1103(a) 1320 Children's records that include an application for enrollment, medical and immunization records, and permission to seek emergency medical care was not on file for each child. One child did not have a medical exam on file. GS 110-91(1);.0302(d)(2); .0304(g) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One staff member has not completed the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. .1102(g) 1908 A child's file did not have a statement with parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy and/or the acknowledgement did not have all the required information. One student did not have a signed acknowledgement of the Shaken Baby Syndrome on file. .0608(b)(1-6) Technical Assistance: 1. Sanitation Inspection are to be conducted annually. If the inspections is not completed it is your responsibility to call the inspector. In the future the administrator will be more aware of the inspection dates and call the inspector before the inspections are due. 2. Bottles need labeled with the child's name and the current date each day. The Administrator is aware and has talked to staff in the classroom about the importance of the labels. In the future the administrator will check the bottles upon arrival of each child. 3.On-going trainings are to be completed annually. The administrator and staff are aware of the hours need. The administrator will place a chart in the office that will list all staff hours. Staff will be aware of training hours needed and will completed the training hours before the due dates. 4. Sleep charts are to done daily. The administrator is aware of the rule and will put a policy in place that the sleep logs will be checked daily. All violations cited must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. Your letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Address your plan to ensure that you will not have that violation again. 6. Your signature I advise you to be prepared to provide supporting documentation in the form of photos, documents, certificates, etc. should I request them in order to clarify or verify compliance. Your letter may be mailed to me at: Toni Washington Post Office Box 5347 Mooresville, NC 28117 For your convenience, your letter may be sent by email to: toni.washington@dhhs.nc.gov I must receive your compliance letter no later than November 28, 2023. Please Note: If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. If you cannot meet the requirements by this date, you shall contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Compliance History: You are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Please continue to visit DCDEE’s website to get the latest information for child care settings and child care updates at https://ncchildcare.ncdhhs.gov/. Thank you for having your Staff & Training Worksheet complete and available for review prior to today’s visit. The most up to date Staff & Training Worksheet form is available on the DCDEE website under the Provider tab and “Provider Documents and Forms”. Thank you for your time today. We appreciate all you are doing to serve the children and families of NC. If you have any questions, feel free to contact me by phone at (704) 437-2549 or by email at toni.washington@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov.or at (704)594-0153. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: ABOVE & BEYOND EARLY LEARNING CENTER Facility ID: 49000466 Consultant: TONI WASHINGTON Operation Type: Center Case Number: Visit Date: 11/14/2023 Number Present: 18 Completed Date: 11/14/2023 Age: From 0 To 5 Total Minutes: 315 Time In: 09:15 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. You, Erikia McConnuighey, Director, assisted me with today’s visit. Your last annual compliance visit was conducted on November 29, 2022. Your program currently operates with a three-star license, issued on April 5, 2021, earning 4 points in staff education, 2 points in program standards, and 1 quality point. Your program’s compliance history was 90% as of November 13, 2023, and was reviewed with you today. I observed your sanitation inspection was dated October 4, 2022, with a superior classification and 11 demerits. I observed your last fire inspection was dated April 05, 2023. I visited each license indoor space and each outdoor space with you today. I observed children adequately supervised during today’s visit. I observed enhanced staff-child ratio maintained during today’s visit. I observed adequate approved enhanced space use maintained during today’s visit. I observed children engaged in free play activities indoor and outdoor. I observed toys, materials, and equipment to be child-sized, developmentally appropriate, and in good repair. I observed materials accessible to the children and of sufficient quantity. I reviewed children’s records today and observed two violations. I reviewed staff records today. I observed and monitored no medications, and you stated you do not have any medical action plans on file. You stated you currently have no students on medications. I observed the outdoor play environment. I observed the equipment and materials to be in good repair. I observed the fence to be of adequate height and in good repair in all areas. I observed monthly outdoor inspections documented for the past twelve months. The last outdoor inspection was conducted on October 02, 2023. I observed your monthly fire drill log documented for the past twelve (12) months. I observed your last fire drill was October 02, 2023. I observed your quarterly shelter-in-place and lock-down drill log. I observed your last dill was a Shelter-in-Place drill, and it was dated September 08, 2023. I observed your Emergency Preparedness Response (EPR) Plan was last updated in August 2023. I observed menus posted and current. I observed today’s lunch consisted of chicken nuggets, mixed vegetables, peaches, bread, and milk. I observed your Incident Log to be current and in compliance. I reviewed your completed Staff and Training worksheet. The visit summary packet was discussed at the end of you visit. The following violations were observed and cited during today’s visit: Violation Number Comment Rule 104 Center has not passed required sanitation inspection and received an approved or superior rating. Center has not received a sanitation inspection since 10/04/2022. 10A NCAC 09 .0304(b) 533 Breast milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. One bottle in the infant refrigerator was not dated. This was corrected. 15A NCAC 18A .2804(d) 620 All walls and ceilings including doors and windows were not kept clean and in good repair. Walls in all classrooms need to be cleaned and painted. 15A NCAC 18A .2825(a) 802 Safe pick-up and delivery procedures were not communicated to parents and/or were not posted where they can be seen by the parents. Safe pick-up and delivery procedures were not posted. .1003(b) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. Sleep log was not current for one child in care. .0606(g) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. Staff have not completed the required training hours for the year. .1103(a) 1320 Children's records that include an application for enrollment, medical and immunization records, and permission to seek emergency medical care was not on file for each child. One child did not have a medical exam on file. GS 110-91(1);.0302(d)(2); .0304(g) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One staff member has not completed the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. .1102(g) 1908 A child's file did not have a statement with parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy and/or the acknowledgement did not have all the required information. One student did not have a signed acknowledgement of the Shaken Baby Syndrome on file. .0608(b)(1-6) Technical Assistance: 1. Sanitation Inspection are to be conducted annually. If the inspections is not completed it is your responsibility to call the inspector. In the future the administrator will be more aware of the inspection dates and call the inspector before the inspections are due. 2. Bottles need labeled with the child's name and the current date each day. The Administrator is aware and has talked to staff in the classroom about the importance of the labels. In the future the administrator will check the bottles upon arrival of each child. 3.On-going trainings are to be completed annually. The administrator and staff are aware of the hours need. The administrator will place a chart in the office that will list all staff hours. Staff will be aware of training hours needed and will completed the training hours before the due dates. 4. Sleep charts are to done daily. The administrator is aware of the rule and will put a policy in place that the sleep logs will be checked daily. All violations cited must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. Your letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Address your plan to ensure that you will not have that violation again. 6. Your signature I advise you to be prepared to provide supporting documentation in the form of photos, documents, certificates, etc. should I request them in order to clarify or verify compliance. Your letter may be mailed to me at: Toni Washington Post Office Box 5347 Mooresville, NC 28117 For your convenience, your letter may be sent by email to: toni.washington@dhhs.nc.gov I must receive your compliance letter no later than November 28, 2023. Please Note: If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. If you cannot meet the requirements by this date, you shall contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Compliance History: You are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Please continue to visit DCDEE’s website to get the latest information for child care settings and child care updates at https://ncchildcare.ncdhhs.gov/. Thank you for having your Staff & Training Worksheet complete and available for review prior to today’s visit. The most up to date Staff & Training Worksheet form is available on the DCDEE website under the Provider tab and “Provider Documents and Forms”. Thank you for your time today. We appreciate all you are doing to serve the children and families of NC. If you have any questions, feel free to contact me by phone at (704) 437-2549 or by email at toni.washington@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov.or at (704)594-0153. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times