Kids Cove

10A NCAC 09 .0606 · Violation

Name of Operation: KIDS COVE Facility ID: 90000526 Consultant: TRACI J. MEYER Operation Type: Center Case Number: Visit Date: 3/24/2026 Number Present: 69 Completed Date: 3/24/2026 Age: From 0 To 5 Total Minutes: 105 Time In: 08:15 AM Time Out: 10:00 AM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of this visit was to monitor applicable child care rules during a routine unannounced visit. Upon arrival I was greeted by Ms. K. Pate and I shared the reason for the visit. She assisted me with today’s visit. This facility operates as a G.S. 110-106 holding a Notice of Compliance with the restrictions of first (1st) shift care and the compliance history was ninety-six (96%) percentage prior to this visit, I monitored the following items today: supervision, staff/child ratio, space capacity, licensed spaces, staff and children’s records, health, safety, and program records. The following items were monitored: Staff/Child Ratio, Supervision, Specialized Trainings, Emergency Medical Care Plan, Storage of Hazardous Substances and Storage of Medication, and General Safety. The following items above were found in compliance. The following inspections are below, Sanitation and Fire Inspection visits remain the same since the last visit. •Last fire drill was conducted on 3/23/26 •Last Shelter in Place/Lockdown Drill was conducted 3/23/26 •Last Playground Inspection was conducted on 3/3/26 The children were observed in the rooms that serve preschool aged children in teacher led group learning times. Children in the rooms that serve toddler aged children were observed to be participating in AM snack and free play. The children in the room that serves infant aged children were observed to be participating in tummy time, and floor time related activities. Program Records: We reviewed all the required records and all were in compliance. Staff Records: The staff-training worksheets were completed before the visit. There was one (1) new staff files to monitor. Medication: Medication was monitored and no medication was reported to be on site. Weapons: Today you reported that your facility was in compliance with childcare requirements regarding firearms. Nutrition: THe facility does not participate in the nutrition program and all children bring lunches from home using opt-out forms. Transportation: Transportation is not provided. There was one (1) violation were observed today. The violations are as follows: Violation Number Comment Rule 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. In the room that serves infants under the age of tweleve (12) months, safe sleep log were not kept indicating infants were checked on every fifteen (15) minutes in eight (8) out of the nine (9) infants. .0606(g) On or before 4/6/26 I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Traci Meyer Carpenter Child Care Consultant PO Box 1293 Matthews, NC 28165 OR Traci.Meyer@dhhs.nc.gov Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent (75%). Any violation (s) documented may impact the compliance history score. The center's compliance history was reviewed with the operator. The compliance history could be impacted after today’s visit. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. Technical Assistance •As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Previous to the visit, I reviewed Kids Cove ABCMS roster and it was in compliance with the rule. •During today’s visit, we discussed ways to help the infant room teachers comply with completing the safe sleep logs in a timely fashion and must be documented. 10A NCAC 09 .0606 SAFE SLEEP PRACTICES (a)Each center licensed to care for infants aged 12 months or younger shall develop, adopt, and comply with a written safe sleep policy that: 6)specifies that caregivers shall visually check, in person, sleeping infants aged 12 months or younger at least every 15 minutes; (7) specifies how caregivers shall document compliance with visually checking on sleeping infants aged 12 months or younger; We discussed using their on-line reporting system to monitor the safe sleep checks, using a paper clipboard to the regular teacher in the room and keeping the current system in place for any floaters. We jointly reviewed the visit summary and documentation of my findings and violations with you, person I encouraged you to ask any questions and you stated that you had none. Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov to get the latest updates. If you have questions or need further assistance, please contact me at 704-594-0041 or via email at Traci.Meyer@dhhs.nc.gov or my Supervisor Ebony Duncan at ebony.duncan@dhhs.nc.gov. Thank you for your assistance during today’s visit. Traci Meyer Carpenter Childcare Consultant If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-106 · Violation

Name of Operation: KIDS COVE Facility ID: 90000526 Consultant: TRACI J. MEYER Operation Type: Center Case Number: Visit Date: 3/24/2026 Number Present: 69 Completed Date: 3/24/2026 Age: From 0 To 5 Total Minutes: 105 Time In: 08:15 AM Time Out: 10:00 AM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of this visit was to monitor applicable child care rules during a routine unannounced visit. Upon arrival I was greeted by Ms. K. Pate and I shared the reason for the visit. She assisted me with today’s visit. This facility operates as a G.S. 110-106 holding a Notice of Compliance with the restrictions of first (1st) shift care and the compliance history was ninety-six (96%) percentage prior to this visit, I monitored the following items today: supervision, staff/child ratio, space capacity, licensed spaces, staff and children’s records, health, safety, and program records. The following items were monitored: Staff/Child Ratio, Supervision, Specialized Trainings, Emergency Medical Care Plan, Storage of Hazardous Substances and Storage of Medication, and General Safety. The following items above were found in compliance. The following inspections are below, Sanitation and Fire Inspection visits remain the same since the last visit. •Last fire drill was conducted on 3/23/26 •Last Shelter in Place/Lockdown Drill was conducted 3/23/26 •Last Playground Inspection was conducted on 3/3/26 The children were observed in the rooms that serve preschool aged children in teacher led group learning times. Children in the rooms that serve toddler aged children were observed to be participating in AM snack and free play. The children in the room that serves infant aged children were observed to be participating in tummy time, and floor time related activities. Program Records: We reviewed all the required records and all were in compliance. Staff Records: The staff-training worksheets were completed before the visit. There was one (1) new staff files to monitor. Medication: Medication was monitored and no medication was reported to be on site. Weapons: Today you reported that your facility was in compliance with childcare requirements regarding firearms. Nutrition: THe facility does not participate in the nutrition program and all children bring lunches from home using opt-out forms. Transportation: Transportation is not provided. There was one (1) violation were observed today. The violations are as follows: Violation Number Comment Rule 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. In the room that serves infants under the age of tweleve (12) months, safe sleep log were not kept indicating infants were checked on every fifteen (15) minutes in eight (8) out of the nine (9) infants. .0606(g) On or before 4/6/26 I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Traci Meyer Carpenter Child Care Consultant PO Box 1293 Matthews, NC 28165 OR Traci.Meyer@dhhs.nc.gov Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent (75%). Any violation (s) documented may impact the compliance history score. The center's compliance history was reviewed with the operator. The compliance history could be impacted after today’s visit. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. Technical Assistance •As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Previous to the visit, I reviewed Kids Cove ABCMS roster and it was in compliance with the rule. •During today’s visit, we discussed ways to help the infant room teachers comply with completing the safe sleep logs in a timely fashion and must be documented. 10A NCAC 09 .0606 SAFE SLEEP PRACTICES (a)Each center licensed to care for infants aged 12 months or younger shall develop, adopt, and comply with a written safe sleep policy that: 6)specifies that caregivers shall visually check, in person, sleeping infants aged 12 months or younger at least every 15 minutes; (7) specifies how caregivers shall document compliance with visually checking on sleeping infants aged 12 months or younger; We discussed using their on-line reporting system to monitor the safe sleep checks, using a paper clipboard to the regular teacher in the room and keeping the current system in place for any floaters. We jointly reviewed the visit summary and documentation of my findings and violations with you, person I encouraged you to ask any questions and you stated that you had none. Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov to get the latest updates. If you have questions or need further assistance, please contact me at 704-594-0041 or via email at Traci.Meyer@dhhs.nc.gov or my Supervisor Ebony Duncan at ebony.duncan@dhhs.nc.gov. Thank you for your assistance during today’s visit. Traci Meyer Carpenter Childcare Consultant If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: KIDS COVE Facility ID: 90000526 Consultant: TRACI J. MEYER Operation Type: Center Case Number: Visit Date: 3/24/2026 Number Present: 69 Completed Date: 3/24/2026 Age: From 0 To 5 Total Minutes: 105 Time In: 08:15 AM Time Out: 10:00 AM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of this visit was to monitor applicable child care rules during a routine unannounced visit. Upon arrival I was greeted by Ms. K. Pate and I shared the reason for the visit. She assisted me with today’s visit. This facility operates as a G.S. 110-106 holding a Notice of Compliance with the restrictions of first (1st) shift care and the compliance history was ninety-six (96%) percentage prior to this visit, I monitored the following items today: supervision, staff/child ratio, space capacity, licensed spaces, staff and children’s records, health, safety, and program records. The following items were monitored: Staff/Child Ratio, Supervision, Specialized Trainings, Emergency Medical Care Plan, Storage of Hazardous Substances and Storage of Medication, and General Safety. The following items above were found in compliance. The following inspections are below, Sanitation and Fire Inspection visits remain the same since the last visit. •Last fire drill was conducted on 3/23/26 •Last Shelter in Place/Lockdown Drill was conducted 3/23/26 •Last Playground Inspection was conducted on 3/3/26 The children were observed in the rooms that serve preschool aged children in teacher led group learning times. Children in the rooms that serve toddler aged children were observed to be participating in AM snack and free play. The children in the room that serves infant aged children were observed to be participating in tummy time, and floor time related activities. Program Records: We reviewed all the required records and all were in compliance. Staff Records: The staff-training worksheets were completed before the visit. There was one (1) new staff files to monitor. Medication: Medication was monitored and no medication was reported to be on site. Weapons: Today you reported that your facility was in compliance with childcare requirements regarding firearms. Nutrition: THe facility does not participate in the nutrition program and all children bring lunches from home using opt-out forms. Transportation: Transportation is not provided. There was one (1) violation were observed today. The violations are as follows: Violation Number Comment Rule 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. In the room that serves infants under the age of tweleve (12) months, safe sleep log were not kept indicating infants were checked on every fifteen (15) minutes in eight (8) out of the nine (9) infants. .0606(g) On or before 4/6/26 I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Traci Meyer Carpenter Child Care Consultant PO Box 1293 Matthews, NC 28165 OR Traci.Meyer@dhhs.nc.gov Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent (75%). Any violation (s) documented may impact the compliance history score. The center's compliance history was reviewed with the operator. The compliance history could be impacted after today’s visit. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. Technical Assistance •As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Previous to the visit, I reviewed Kids Cove ABCMS roster and it was in compliance with the rule. •During today’s visit, we discussed ways to help the infant room teachers comply with completing the safe sleep logs in a timely fashion and must be documented. 10A NCAC 09 .0606 SAFE SLEEP PRACTICES (a)Each center licensed to care for infants aged 12 months or younger shall develop, adopt, and comply with a written safe sleep policy that: 6)specifies that caregivers shall visually check, in person, sleeping infants aged 12 months or younger at least every 15 minutes; (7) specifies how caregivers shall document compliance with visually checking on sleeping infants aged 12 months or younger; We discussed using their on-line reporting system to monitor the safe sleep checks, using a paper clipboard to the regular teacher in the room and keeping the current system in place for any floaters. We jointly reviewed the visit summary and documentation of my findings and violations with you, person I encouraged you to ask any questions and you stated that you had none. Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov to get the latest updates. If you have questions or need further assistance, please contact me at 704-594-0041 or via email at Traci.Meyer@dhhs.nc.gov or my Supervisor Ebony Duncan at ebony.duncan@dhhs.nc.gov. Thank you for your assistance during today’s visit. Traci Meyer Carpenter Childcare Consultant If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: KIDS COVE Facility ID: 90000526 Consultant: TRACI J. MEYER Operation Type: Center Case Number: Visit Date: 3/24/2026 Number Present: 69 Completed Date: 3/24/2026 Age: From 0 To 5 Total Minutes: 105 Time In: 08:15 AM Time Out: 10:00 AM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of this visit was to monitor applicable child care rules during a routine unannounced visit. Upon arrival I was greeted by Ms. K. Pate and I shared the reason for the visit. She assisted me with today’s visit. This facility operates as a G.S. 110-106 holding a Notice of Compliance with the restrictions of first (1st) shift care and the compliance history was ninety-six (96%) percentage prior to this visit, I monitored the following items today: supervision, staff/child ratio, space capacity, licensed spaces, staff and children’s records, health, safety, and program records. The following items were monitored: Staff/Child Ratio, Supervision, Specialized Trainings, Emergency Medical Care Plan, Storage of Hazardous Substances and Storage of Medication, and General Safety. The following items above were found in compliance. The following inspections are below, Sanitation and Fire Inspection visits remain the same since the last visit. •Last fire drill was conducted on 3/23/26 •Last Shelter in Place/Lockdown Drill was conducted 3/23/26 •Last Playground Inspection was conducted on 3/3/26 The children were observed in the rooms that serve preschool aged children in teacher led group learning times. Children in the rooms that serve toddler aged children were observed to be participating in AM snack and free play. The children in the room that serves infant aged children were observed to be participating in tummy time, and floor time related activities. Program Records: We reviewed all the required records and all were in compliance. Staff Records: The staff-training worksheets were completed before the visit. There was one (1) new staff files to monitor. Medication: Medication was monitored and no medication was reported to be on site. Weapons: Today you reported that your facility was in compliance with childcare requirements regarding firearms. Nutrition: THe facility does not participate in the nutrition program and all children bring lunches from home using opt-out forms. Transportation: Transportation is not provided. There was one (1) violation were observed today. The violations are as follows: Violation Number Comment Rule 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. In the room that serves infants under the age of tweleve (12) months, safe sleep log were not kept indicating infants were checked on every fifteen (15) minutes in eight (8) out of the nine (9) infants. .0606(g) On or before 4/6/26 I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Traci Meyer Carpenter Child Care Consultant PO Box 1293 Matthews, NC 28165 OR Traci.Meyer@dhhs.nc.gov Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent (75%). Any violation (s) documented may impact the compliance history score. The center's compliance history was reviewed with the operator. The compliance history could be impacted after today’s visit. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. Technical Assistance •As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Previous to the visit, I reviewed Kids Cove ABCMS roster and it was in compliance with the rule. •During today’s visit, we discussed ways to help the infant room teachers comply with completing the safe sleep logs in a timely fashion and must be documented. 10A NCAC 09 .0606 SAFE SLEEP PRACTICES (a)Each center licensed to care for infants aged 12 months or younger shall develop, adopt, and comply with a written safe sleep policy that: 6)specifies that caregivers shall visually check, in person, sleeping infants aged 12 months or younger at least every 15 minutes; (7) specifies how caregivers shall document compliance with visually checking on sleeping infants aged 12 months or younger; We discussed using their on-line reporting system to monitor the safe sleep checks, using a paper clipboard to the regular teacher in the room and keeping the current system in place for any floaters. We jointly reviewed the visit summary and documentation of my findings and violations with you, person I encouraged you to ask any questions and you stated that you had none. Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov to get the latest updates. If you have questions or need further assistance, please contact me at 704-594-0041 or via email at Traci.Meyer@dhhs.nc.gov or my Supervisor Ebony Duncan at ebony.duncan@dhhs.nc.gov. Thank you for your assistance during today’s visit. Traci Meyer Carpenter Childcare Consultant If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0604 · Violation

Name of Operation: KIDS COVE Facility ID: 90000526 Consultant: TRACI J. MEYER Operation Type: Center Case Number: Visit Date: 10/28/2025 Number Present: 52 Completed Date: 10/28/2025 Age: From 0 To 4 Total Minutes: 173 Time In: 08:37 AM Time Out: 11:30 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an unannounced annual compliance visit. Upon arrival I was greeted by Ms. K. Pate and I shared the reason for the visit. She accompanied me throughout the walk-through of the facility and the outdoor learning environments. Your program currently operates with a notice of compliance and was available for review. The facility has restrictions to first (1st) shift care. Ownership: The facility owner is Shining Light Baptist Church. If any changes to the ownership need to be made, you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. I used the Child Care Center Item Number Listing as a basic monitoring tool to assess compliance with all applicable childcare requirements pertinent to this facility and the Annual Compliance Monitoring Checklist for Child Care Centers. I monitored the following items today: supervision, staff/child ratio, staff, health, safety, and program records. I observed all licensed spaces including all classrooms and the kitchen. Program Records: We reviewed all the required records and were in compliance. Inspections: All inspections were monitored, and inspection dates are listed below. •Fire drill was conducted on 10/14/25 •Emergency drill was conducted on 8/15/2025 •Fire inspection was completed on 5/8/25 •Playground inspection was completed on 10/8/2025 •Sanitation inspection was conducted on 8/25/25 and received approved classification. •The EPR manual was reviewed and was in compliance. •Incident reports and log was reviewed and was in compliance. Indoor Learning Environment: I observed children in the indoor learning environment and the following items were posted in the classrooms that were monitored: Staff/child ratio worksheets, emergency numbers, emergency procedures, arrival/departure procedures, summary of law and allergy lists. Children in the room that served infants and toddlers were participating in self-help routine care activities. The children in the rooms that served younger preschool aged children were transitioning from group time to teacher led art activities. The children in the older preschool aged rooms were participating in morning learning group routines. Outdoor Learning Environment: The outdoor learning environments were monitored and in compliance. Staff Records: The staff-training worksheet was completed prior to the visit. There were four (4) new staff files to review today, and two (2) existing staff file. Please refer to the staff/training worksheet to review which files were monitored. Children’s Records: The staff reported there were seventy (70) children enrolled in this center. Ms. Pate reported that seven (7) children were on the rosters but have not be counted in the overall capacity as they have not started. Therefore, I monitored ten (10%) percent of currently enrolled and active children's files which was six (6). There were fifty-two (52)attendance today, please refer to the children’s worksheet to review which files was monitored. Medication: There were no emergency medications present and diaper creams were monitored. Nutrition: The facility does not participate in the Child Care Meal Patterns and all children bring all meals and snacks. There were no reported allergies. Weapons: Your facility reported that they were in compliance during today’s visit with Child Care Requirements regarding firearms. Transportation: The facility does/does not provide transportation. Two (2) violations were observed today and both were corrected during the visit. The violations are as follows: Violation Number Comment Rule 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In the space that served toddlers, there was an uncovered electrical outlet. 10A NCAC 09 .0604(c) 1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. Diaper cream in the room that served infants did not have standing permission to administer the product. .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent (75%). Any violation (s) documented may impact the compliance history score. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety-three (93%) percent prior to today’s visit. The compliance history could be impacted after today’s visit. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. Technical Assistance: •The Smart Start Resource Center (SSRC) is funded by and in partnership with the Alliance for Children and is hosted by South Piedmont Community College. The SSRC offers a variety of materials to support children ages 0-5 in their learning and development. The SSRC is a lending library of more than 5,000 resources with a delivery service. If you are interested you can reach the SSRC via email at smartstartresourcecenter@gmail.com or by phone at 704-290-5894. •Ms. Pate and I discussed alternative ways to document the infants sleep. We discussed having a clipboard for each child, making it more efficient for the room’s staff to accurately record each infants sleep patterns. The staff in the room currently uses one clipboard for sleep documentation which can be confusing. •Ms. Pate and I also discussed Union County’s Health policies for children and staff in the event of communicable disease spreading within the facility. Literature was left behind for review. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. We jointly reviewed the visit summary and documentation of my findings and violations with you, I encouraged to ask any questions and you did not have any. If you have questions or need further assistance, please contact me at 704-594-0041 or via email at Traci.Meyer@dhhs.nc.gov. Thank you for your assistance during today’s visit. Traci Meyer Carpenter Child Care Consultant Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: KIDS COVE Facility ID: 90000526 Consultant: TRACI J. MEYER Operation Type: Center Case Number: Visit Date: 10/28/2025 Number Present: 52 Completed Date: 10/28/2025 Age: From 0 To 4 Total Minutes: 173 Time In: 08:37 AM Time Out: 11:30 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an unannounced annual compliance visit. Upon arrival I was greeted by Ms. K. Pate and I shared the reason for the visit. She accompanied me throughout the walk-through of the facility and the outdoor learning environments. Your program currently operates with a notice of compliance and was available for review. The facility has restrictions to first (1st) shift care. Ownership: The facility owner is Shining Light Baptist Church. If any changes to the ownership need to be made, you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. I used the Child Care Center Item Number Listing as a basic monitoring tool to assess compliance with all applicable childcare requirements pertinent to this facility and the Annual Compliance Monitoring Checklist for Child Care Centers. I monitored the following items today: supervision, staff/child ratio, staff, health, safety, and program records. I observed all licensed spaces including all classrooms and the kitchen. Program Records: We reviewed all the required records and were in compliance. Inspections: All inspections were monitored, and inspection dates are listed below. •Fire drill was conducted on 10/14/25 •Emergency drill was conducted on 8/15/2025 •Fire inspection was completed on 5/8/25 •Playground inspection was completed on 10/8/2025 •Sanitation inspection was conducted on 8/25/25 and received approved classification. •The EPR manual was reviewed and was in compliance. •Incident reports and log was reviewed and was in compliance. Indoor Learning Environment: I observed children in the indoor learning environment and the following items were posted in the classrooms that were monitored: Staff/child ratio worksheets, emergency numbers, emergency procedures, arrival/departure procedures, summary of law and allergy lists. Children in the room that served infants and toddlers were participating in self-help routine care activities. The children in the rooms that served younger preschool aged children were transitioning from group time to teacher led art activities. The children in the older preschool aged rooms were participating in morning learning group routines. Outdoor Learning Environment: The outdoor learning environments were monitored and in compliance. Staff Records: The staff-training worksheet was completed prior to the visit. There were four (4) new staff files to review today, and two (2) existing staff file. Please refer to the staff/training worksheet to review which files were monitored. Children’s Records: The staff reported there were seventy (70) children enrolled in this center. Ms. Pate reported that seven (7) children were on the rosters but have not be counted in the overall capacity as they have not started. Therefore, I monitored ten (10%) percent of currently enrolled and active children's files which was six (6). There were fifty-two (52)attendance today, please refer to the children’s worksheet to review which files was monitored. Medication: There were no emergency medications present and diaper creams were monitored. Nutrition: The facility does not participate in the Child Care Meal Patterns and all children bring all meals and snacks. There were no reported allergies. Weapons: Your facility reported that they were in compliance during today’s visit with Child Care Requirements regarding firearms. Transportation: The facility does/does not provide transportation. Two (2) violations were observed today and both were corrected during the visit. The violations are as follows: Violation Number Comment Rule 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In the space that served toddlers, there was an uncovered electrical outlet. 10A NCAC 09 .0604(c) 1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. Diaper cream in the room that served infants did not have standing permission to administer the product. .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent (75%). Any violation (s) documented may impact the compliance history score. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety-three (93%) percent prior to today’s visit. The compliance history could be impacted after today’s visit. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. Technical Assistance: •The Smart Start Resource Center (SSRC) is funded by and in partnership with the Alliance for Children and is hosted by South Piedmont Community College. The SSRC offers a variety of materials to support children ages 0-5 in their learning and development. The SSRC is a lending library of more than 5,000 resources with a delivery service. If you are interested you can reach the SSRC via email at smartstartresourcecenter@gmail.com or by phone at 704-290-5894. •Ms. Pate and I discussed alternative ways to document the infants sleep. We discussed having a clipboard for each child, making it more efficient for the room’s staff to accurately record each infants sleep patterns. The staff in the room currently uses one clipboard for sleep documentation which can be confusing. •Ms. Pate and I also discussed Union County’s Health policies for children and staff in the event of communicable disease spreading within the facility. Literature was left behind for review. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. We jointly reviewed the visit summary and documentation of my findings and violations with you, I encouraged to ask any questions and you did not have any. If you have questions or need further assistance, please contact me at 704-594-0041 or via email at Traci.Meyer@dhhs.nc.gov. Thank you for your assistance during today’s visit. Traci Meyer Carpenter Child Care Consultant Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-106 · Violation

Name of Operation: KIDS COVE Facility ID: 90000526 Consultant: TRACI J. MEYER Operation Type: Center Case Number: Visit Date: 5/1/2025 Number Present: 74 Completed Date: 5/1/2025 Age: From 0 To 5 Total Minutes: 111 Time In: 10:45 AM Time Out: 12:36 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of this visit was to monitor applicable child care rules during a routine unannounced visit. Upon arrival I was greeted T. Moser the reason for the visit and she assisted me with today’s visit. This facility operates as a G.S. 110-106 holding a Notice of Compliance with the restrictions of first (1st) shift care and the compliance history percentage after today’s visit is ninety-two (92%) percent. I monitored the following items today: supervision, staff/child ratio, space capacity, licensed spaces, staff and children’s records, health, safety, and program records. The following items were monitored: Staff/Child Ratio, Supervision, Specialized Trainings, Emergency Medical Care Plan, Storage of Hazardous Substances and Storage of Medication, and General Safety. The following items above were found in compliance. The following inspections are below, The Sanitation visit has been updated and Fire Inspection remains the same since the last visit. •Last fire drill was conducted on 4/1/25. •Last Shelter in Place/Lockdown Drill was conducted 3/5/25. •Last Playground Inspection was conducted on 5/1/25 The children were observed in the room that serves infant age children participating waking up from rest times, finger feeding, and other teacher directed self-help activities. The children in the room(s) that serve toddler age children were transitioning from free choice play to handwashing for lunch time. The children in the rooms that serve preschool aged children were participating in teacher directed learning time, handwashing and transitioning to lunch time. Program Records: We reviewed all the required records and all were in compliance. Staff Records: The staff-training worksheets were completed before the visit. There were six (6) new staff files to monitor. Medication: The facility reported there is no emergency medication on site. Weapons: Today you reported that your facility was in compliance with childcare requirements regarding firearms. Transportation: Transportation is not provided. Nutrition: Children being served by this facility bring their own lunches. An allergy list was posted as needed. One (1) violation was cited today and it was corrected during the visit. Violation Number Comment Rule 9995 A violation was found for which there is no item number. 15A NCAC 18A .2804 FOOD SUPPLIES d) All human milk, formula, and other bottled beverages, including beverages in sippy cups, that are sent from home shall be fully prepared and labeled with the date received at the child care center and the name of the child to whom the milk, formula, or beverage belongs before being brought to the child care center. All human milk, formula, and other bottled beverages shall be sent home with the child whose name is on the label or discarded at the end of each day. Formula and other beverages that require refrigeration, baby food that has been opened, and human milk shall be labeled with the name of the child to whom the beverage, baby food, or milk belongs and shall be refrigerated at 45 degrees Fahrenheit or below. In space six (6) there wasn't a working thermometer in the refrigerator holding formula and human milk. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent (75%). Any violation (s) documented may impact the compliance history score. The center's compliance history was reviewed with the operator. The compliance history could be impacted after today’s visit. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. Technical Assistance •The Smart Start Resource Center (SSRC) is funded by and in partnership with the Alliance for Children and is hosted by South Piedmont Community College. The SSRC offers a variety of materials to support children ages 0-5 in their learning and development. The SSRC is a lending library of more than 5,000 resources with a delivery service. If you are interested you can reach the SSRC via email at smartstartresourcecenter@gmail.com or by phone at 704-290-5894 •As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. •On the outside play area that serves older children, there is a lower piece of wood acting to contain the mulch around the climbing structure that can be a tripping hazard. •Best practice is for the Employee Emergency Information form to be completed in its entirety. We jointly reviewed the visit summary and documentation of my findings and violations with you, I encouraged you to ask any questions and you stated that you had none. Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov to get the latest updates. If you have questions or need further assistance, please contact me at 704-594-0041 or via email at Traci.Meyer@dhhs.nc.gov . Thank you for your assistance during today’s visit. Traci Meyer Carpenter Child Care Consultant Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: KIDS COVE Facility ID: 90000526 Consultant: TRACI J. MEYER Operation Type: Center Case Number: Visit Date: 5/1/2025 Number Present: 74 Completed Date: 5/1/2025 Age: From 0 To 5 Total Minutes: 111 Time In: 10:45 AM Time Out: 12:36 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of this visit was to monitor applicable child care rules during a routine unannounced visit. Upon arrival I was greeted T. Moser the reason for the visit and she assisted me with today’s visit. This facility operates as a G.S. 110-106 holding a Notice of Compliance with the restrictions of first (1st) shift care and the compliance history percentage after today’s visit is ninety-two (92%) percent. I monitored the following items today: supervision, staff/child ratio, space capacity, licensed spaces, staff and children’s records, health, safety, and program records. The following items were monitored: Staff/Child Ratio, Supervision, Specialized Trainings, Emergency Medical Care Plan, Storage of Hazardous Substances and Storage of Medication, and General Safety. The following items above were found in compliance. The following inspections are below, The Sanitation visit has been updated and Fire Inspection remains the same since the last visit. •Last fire drill was conducted on 4/1/25. •Last Shelter in Place/Lockdown Drill was conducted 3/5/25. •Last Playground Inspection was conducted on 5/1/25 The children were observed in the room that serves infant age children participating waking up from rest times, finger feeding, and other teacher directed self-help activities. The children in the room(s) that serve toddler age children were transitioning from free choice play to handwashing for lunch time. The children in the rooms that serve preschool aged children were participating in teacher directed learning time, handwashing and transitioning to lunch time. Program Records: We reviewed all the required records and all were in compliance. Staff Records: The staff-training worksheets were completed before the visit. There were six (6) new staff files to monitor. Medication: The facility reported there is no emergency medication on site. Weapons: Today you reported that your facility was in compliance with childcare requirements regarding firearms. Transportation: Transportation is not provided. Nutrition: Children being served by this facility bring their own lunches. An allergy list was posted as needed. One (1) violation was cited today and it was corrected during the visit. Violation Number Comment Rule 9995 A violation was found for which there is no item number. 15A NCAC 18A .2804 FOOD SUPPLIES d) All human milk, formula, and other bottled beverages, including beverages in sippy cups, that are sent from home shall be fully prepared and labeled with the date received at the child care center and the name of the child to whom the milk, formula, or beverage belongs before being brought to the child care center. All human milk, formula, and other bottled beverages shall be sent home with the child whose name is on the label or discarded at the end of each day. Formula and other beverages that require refrigeration, baby food that has been opened, and human milk shall be labeled with the name of the child to whom the beverage, baby food, or milk belongs and shall be refrigerated at 45 degrees Fahrenheit or below. In space six (6) there wasn't a working thermometer in the refrigerator holding formula and human milk. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent (75%). Any violation (s) documented may impact the compliance history score. The center's compliance history was reviewed with the operator. The compliance history could be impacted after today’s visit. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. Technical Assistance •The Smart Start Resource Center (SSRC) is funded by and in partnership with the Alliance for Children and is hosted by South Piedmont Community College. The SSRC offers a variety of materials to support children ages 0-5 in their learning and development. The SSRC is a lending library of more than 5,000 resources with a delivery service. If you are interested you can reach the SSRC via email at smartstartresourcecenter@gmail.com or by phone at 704-290-5894 •As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. •On the outside play area that serves older children, there is a lower piece of wood acting to contain the mulch around the climbing structure that can be a tripping hazard. •Best practice is for the Employee Emergency Information form to be completed in its entirety. We jointly reviewed the visit summary and documentation of my findings and violations with you, I encouraged you to ask any questions and you stated that you had none. Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov to get the latest updates. If you have questions or need further assistance, please contact me at 704-594-0041 or via email at Traci.Meyer@dhhs.nc.gov . Thank you for your assistance during today’s visit. Traci Meyer Carpenter Child Care Consultant Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: KIDS COVE Facility ID: 90000526 Consultant: TRACI J. MEYER Operation Type: Center Case Number: Visit Date: 5/1/2025 Number Present: 74 Completed Date: 5/1/2025 Age: From 0 To 5 Total Minutes: 111 Time In: 10:45 AM Time Out: 12:36 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of this visit was to monitor applicable child care rules during a routine unannounced visit. Upon arrival I was greeted T. Moser the reason for the visit and she assisted me with today’s visit. This facility operates as a G.S. 110-106 holding a Notice of Compliance with the restrictions of first (1st) shift care and the compliance history percentage after today’s visit is ninety-two (92%) percent. I monitored the following items today: supervision, staff/child ratio, space capacity, licensed spaces, staff and children’s records, health, safety, and program records. The following items were monitored: Staff/Child Ratio, Supervision, Specialized Trainings, Emergency Medical Care Plan, Storage of Hazardous Substances and Storage of Medication, and General Safety. The following items above were found in compliance. The following inspections are below, The Sanitation visit has been updated and Fire Inspection remains the same since the last visit. •Last fire drill was conducted on 4/1/25. •Last Shelter in Place/Lockdown Drill was conducted 3/5/25. •Last Playground Inspection was conducted on 5/1/25 The children were observed in the room that serves infant age children participating waking up from rest times, finger feeding, and other teacher directed self-help activities. The children in the room(s) that serve toddler age children were transitioning from free choice play to handwashing for lunch time. The children in the rooms that serve preschool aged children were participating in teacher directed learning time, handwashing and transitioning to lunch time. Program Records: We reviewed all the required records and all were in compliance. Staff Records: The staff-training worksheets were completed before the visit. There were six (6) new staff files to monitor. Medication: The facility reported there is no emergency medication on site. Weapons: Today you reported that your facility was in compliance with childcare requirements regarding firearms. Transportation: Transportation is not provided. Nutrition: Children being served by this facility bring their own lunches. An allergy list was posted as needed. One (1) violation was cited today and it was corrected during the visit. Violation Number Comment Rule 9995 A violation was found for which there is no item number. 15A NCAC 18A .2804 FOOD SUPPLIES d) All human milk, formula, and other bottled beverages, including beverages in sippy cups, that are sent from home shall be fully prepared and labeled with the date received at the child care center and the name of the child to whom the milk, formula, or beverage belongs before being brought to the child care center. All human milk, formula, and other bottled beverages shall be sent home with the child whose name is on the label or discarded at the end of each day. Formula and other beverages that require refrigeration, baby food that has been opened, and human milk shall be labeled with the name of the child to whom the beverage, baby food, or milk belongs and shall be refrigerated at 45 degrees Fahrenheit or below. In space six (6) there wasn't a working thermometer in the refrigerator holding formula and human milk. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent (75%). Any violation (s) documented may impact the compliance history score. The center's compliance history was reviewed with the operator. The compliance history could be impacted after today’s visit. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. Technical Assistance •The Smart Start Resource Center (SSRC) is funded by and in partnership with the Alliance for Children and is hosted by South Piedmont Community College. The SSRC offers a variety of materials to support children ages 0-5 in their learning and development. The SSRC is a lending library of more than 5,000 resources with a delivery service. If you are interested you can reach the SSRC via email at smartstartresourcecenter@gmail.com or by phone at 704-290-5894 •As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. •On the outside play area that serves older children, there is a lower piece of wood acting to contain the mulch around the climbing structure that can be a tripping hazard. •Best practice is for the Employee Emergency Information form to be completed in its entirety. We jointly reviewed the visit summary and documentation of my findings and violations with you, I encouraged you to ask any questions and you stated that you had none. Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov to get the latest updates. If you have questions or need further assistance, please contact me at 704-594-0041 or via email at Traci.Meyer@dhhs.nc.gov . Thank you for your assistance during today’s visit. Traci Meyer Carpenter Child Care Consultant Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0604 · Violation

Name of Operation: KIDS COVE Facility ID: 90000526 Consultant: TRACI J. MEYER Operation Type: Center Case Number: Visit Date: 11/4/2024 Number Present: 62 Completed Date: 11/4/2024 Age: From 0 To 5 Total Minutes: 134 Time In: 08:46 AM Time Out: 11:00 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an unannounced annual compliance visit. Upon arrival I was greeted by Ms. Moser and I shared the reason for the visit. Ms. K. Pate, director accompanied me throughout the walk-through of the facility and the outdoor learning environments. Your program currently operates with a notice of having a GS 110-106 notice of compliance. The facility has restrictions to first (1st) shift care. Ownership: The facility owner is Shinning Light Baptist Church. If any changes to the ownership need to be made, you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. I used the Child Care Center Item Number Listing as a basic monitoring tool to assess compliance with all applicable childcare requirements pertinent to this facility and the Annual Compliance Monitoring Checklist for Child Care Centers. I monitored the following items today: supervision, staff/child ratio, staff, health, safety, and program records. All classrooms in use, the kitchen and two outdoor learning environments were monitored. Program Records: We reviewed all the required records and were in compliance. Inspections: All inspections were monitored, and inspection dates are listed below. •Fire drill was conducted on 10/23/24. •Emergency drill was conducted on 8/28/24. •Fire inspection was completed on 5/24/24 by the City of Monroe. •Playground inspection was completed on 11/1/24. •Sanitation inspection was conducted on 6/13/24 and received Superior classification. •The EPR manual and EMC documents were reviewed and was in compliance. •Incident reports and log was reviewed and was in compliance. Indoor Learning Environment: I observed children in the indoor learning environment and the following items were posted in the classrooms that were monitored: Staff/child ratio worksheets, emergency numbers, emergency procedures, arrival/departure procedures, summary of law and menus. Children in the room that serves infants were participating in teacher directed self-help routines such as feeding and diapering. The children in the toddler and two-year-old room were participating in child directed free choice play. The children in the preschool classrooms were participating in teacher led circle and lesson time. Outdoor Learning Environment: The outdoor learning environments were monitored and out of compliance. Loose Surfacing on the second playground used for older children was not the correct depth for having a climbing structure over five (5) feet in height. Before the completion of the visit, the maintenance team arrived with loose surfacing, and was able to correct the violation. The surface was measured and it was in compliance with the depth of six (6) inches for the structure to be in compliance. Staff Records: The staff-training worksheet was completed prior to the visit. There were two (2) new staff files to review today, and one (1) existing staff file. Please refer to the staff/training worksheet to review which files were monitored. Children’s Records: There are seventy-five (75) children enrolled in this center. There were sixty-two (62) in attendance today. Eight (8) children’s files were reviewed today, please refer to the children’s worksheet to review which files was monitored. Medication: All emergency and other medications were reviewed today and were in compliance. Nutrition: The facility was in compliance during today’s visit and uses the Nutrition opt- Out requirements. Weapons: Your facility reported that they were in compliance during today’s visit with Child Care Requirements regarding firearms. Transportation: The facility does not provide transportation. Two (2) violations were observed today and two (2) were corrected during the visit. The violations are as follows: Violation Number Comment Rule 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. Two(2) outlets were uncovered in the space that serves infants. 10A NCAC 09 .0604(c) 1867 The depth of the loose surfacing was not based on critical height of the equipment. The critical height of a climbing structure in the playground serving older children was above five (5) feet and the depth of the loose surfacing material was not at least six (6) inches deep. .0605(k)(1-4) The violations not corrected during the visit must be corrected immediately. On or before 11/17/24 I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Traci Meyer Carpenter Child Care Consultant PO Box 364 Matthews, NC 28105 Traci.meyer@dhhs.nc.gov. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent (75%). Any violation (s) documented may impact the compliance history score. The center's compliance history was reviewed with the operator. The program’s compliance history was eighty-four percent (84%) prior to today’s visit. The compliance history could be impacted after today’s visit. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. Technical Assistance: •The Smart Start Resource Center (SSRC) is funded by and in partnership with the Alliance for Children and is hosted by South Piedmont Community College. The SSRC offers a variety of materials to support children ages 0-5 in their learning and development. The SSRC is a lending library of more than 5,000 resources with a delivery service. If you are interested you can reach the SSRC via email at smartstartresourcecenter@gmail.com or by phone at 704-290-5894. •As a reminder, all foods and drinks should be healthy options for teachers if they are leaving them out for the children to see. There are two (2) cabinets in the room that serves one (1) and two (2) year old children that needs to be fixed. There is nothing hazardous in the cabinets. •It would be best practice to ask Staff to fill out the entire Employee Emergency Information sheet including hospital preference. •Continue to reach out to the ABCMS department for information on provisional staff qualifying letters and criminal background input into their systems. Presently, wait times for return communication can be longer than normal. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. We jointly reviewed the visit summary and documentation of my findings and violations with you, I encouraged to ask any questions and you did not have any. If you have questions or need further assistance, please contact me at 704-594-0041 or via email at Traci.Meyer@dhhs.nc.gov. Thank you for your assistance during today’s visit. Traci Meyer Carpenter Child Care Consultant Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-106 · Violation

Name of Operation: KIDS COVE Facility ID: 90000526 Consultant: TRACI J. MEYER Operation Type: Center Case Number: Visit Date: 11/4/2024 Number Present: 62 Completed Date: 11/4/2024 Age: From 0 To 5 Total Minutes: 134 Time In: 08:46 AM Time Out: 11:00 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an unannounced annual compliance visit. Upon arrival I was greeted by Ms. Moser and I shared the reason for the visit. Ms. K. Pate, director accompanied me throughout the walk-through of the facility and the outdoor learning environments. Your program currently operates with a notice of having a GS 110-106 notice of compliance. The facility has restrictions to first (1st) shift care. Ownership: The facility owner is Shinning Light Baptist Church. If any changes to the ownership need to be made, you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. I used the Child Care Center Item Number Listing as a basic monitoring tool to assess compliance with all applicable childcare requirements pertinent to this facility and the Annual Compliance Monitoring Checklist for Child Care Centers. I monitored the following items today: supervision, staff/child ratio, staff, health, safety, and program records. All classrooms in use, the kitchen and two outdoor learning environments were monitored. Program Records: We reviewed all the required records and were in compliance. Inspections: All inspections were monitored, and inspection dates are listed below. •Fire drill was conducted on 10/23/24. •Emergency drill was conducted on 8/28/24. •Fire inspection was completed on 5/24/24 by the City of Monroe. •Playground inspection was completed on 11/1/24. •Sanitation inspection was conducted on 6/13/24 and received Superior classification. •The EPR manual and EMC documents were reviewed and was in compliance. •Incident reports and log was reviewed and was in compliance. Indoor Learning Environment: I observed children in the indoor learning environment and the following items were posted in the classrooms that were monitored: Staff/child ratio worksheets, emergency numbers, emergency procedures, arrival/departure procedures, summary of law and menus. Children in the room that serves infants were participating in teacher directed self-help routines such as feeding and diapering. The children in the toddler and two-year-old room were participating in child directed free choice play. The children in the preschool classrooms were participating in teacher led circle and lesson time. Outdoor Learning Environment: The outdoor learning environments were monitored and out of compliance. Loose Surfacing on the second playground used for older children was not the correct depth for having a climbing structure over five (5) feet in height. Before the completion of the visit, the maintenance team arrived with loose surfacing, and was able to correct the violation. The surface was measured and it was in compliance with the depth of six (6) inches for the structure to be in compliance. Staff Records: The staff-training worksheet was completed prior to the visit. There were two (2) new staff files to review today, and one (1) existing staff file. Please refer to the staff/training worksheet to review which files were monitored. Children’s Records: There are seventy-five (75) children enrolled in this center. There were sixty-two (62) in attendance today. Eight (8) children’s files were reviewed today, please refer to the children’s worksheet to review which files was monitored. Medication: All emergency and other medications were reviewed today and were in compliance. Nutrition: The facility was in compliance during today’s visit and uses the Nutrition opt- Out requirements. Weapons: Your facility reported that they were in compliance during today’s visit with Child Care Requirements regarding firearms. Transportation: The facility does not provide transportation. Two (2) violations were observed today and two (2) were corrected during the visit. The violations are as follows: Violation Number Comment Rule 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. Two(2) outlets were uncovered in the space that serves infants. 10A NCAC 09 .0604(c) 1867 The depth of the loose surfacing was not based on critical height of the equipment. The critical height of a climbing structure in the playground serving older children was above five (5) feet and the depth of the loose surfacing material was not at least six (6) inches deep. .0605(k)(1-4) The violations not corrected during the visit must be corrected immediately. On or before 11/17/24 I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Traci Meyer Carpenter Child Care Consultant PO Box 364 Matthews, NC 28105 Traci.meyer@dhhs.nc.gov. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent (75%). Any violation (s) documented may impact the compliance history score. The center's compliance history was reviewed with the operator. The program’s compliance history was eighty-four percent (84%) prior to today’s visit. The compliance history could be impacted after today’s visit. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. Technical Assistance: •The Smart Start Resource Center (SSRC) is funded by and in partnership with the Alliance for Children and is hosted by South Piedmont Community College. The SSRC offers a variety of materials to support children ages 0-5 in their learning and development. The SSRC is a lending library of more than 5,000 resources with a delivery service. If you are interested you can reach the SSRC via email at smartstartresourcecenter@gmail.com or by phone at 704-290-5894. •As a reminder, all foods and drinks should be healthy options for teachers if they are leaving them out for the children to see. There are two (2) cabinets in the room that serves one (1) and two (2) year old children that needs to be fixed. There is nothing hazardous in the cabinets. •It would be best practice to ask Staff to fill out the entire Employee Emergency Information sheet including hospital preference. •Continue to reach out to the ABCMS department for information on provisional staff qualifying letters and criminal background input into their systems. Presently, wait times for return communication can be longer than normal. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. We jointly reviewed the visit summary and documentation of my findings and violations with you, I encouraged to ask any questions and you did not have any. If you have questions or need further assistance, please contact me at 704-594-0041 or via email at Traci.Meyer@dhhs.nc.gov. Thank you for your assistance during today’s visit. Traci Meyer Carpenter Child Care Consultant Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: KIDS COVE Facility ID: 90000526 Consultant: TRACI J. MEYER Operation Type: Center Case Number: Visit Date: 11/4/2024 Number Present: 62 Completed Date: 11/4/2024 Age: From 0 To 5 Total Minutes: 134 Time In: 08:46 AM Time Out: 11:00 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an unannounced annual compliance visit. Upon arrival I was greeted by Ms. Moser and I shared the reason for the visit. Ms. K. Pate, director accompanied me throughout the walk-through of the facility and the outdoor learning environments. Your program currently operates with a notice of having a GS 110-106 notice of compliance. The facility has restrictions to first (1st) shift care. Ownership: The facility owner is Shinning Light Baptist Church. If any changes to the ownership need to be made, you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. I used the Child Care Center Item Number Listing as a basic monitoring tool to assess compliance with all applicable childcare requirements pertinent to this facility and the Annual Compliance Monitoring Checklist for Child Care Centers. I monitored the following items today: supervision, staff/child ratio, staff, health, safety, and program records. All classrooms in use, the kitchen and two outdoor learning environments were monitored. Program Records: We reviewed all the required records and were in compliance. Inspections: All inspections were monitored, and inspection dates are listed below. •Fire drill was conducted on 10/23/24. •Emergency drill was conducted on 8/28/24. •Fire inspection was completed on 5/24/24 by the City of Monroe. •Playground inspection was completed on 11/1/24. •Sanitation inspection was conducted on 6/13/24 and received Superior classification. •The EPR manual and EMC documents were reviewed and was in compliance. •Incident reports and log was reviewed and was in compliance. Indoor Learning Environment: I observed children in the indoor learning environment and the following items were posted in the classrooms that were monitored: Staff/child ratio worksheets, emergency numbers, emergency procedures, arrival/departure procedures, summary of law and menus. Children in the room that serves infants were participating in teacher directed self-help routines such as feeding and diapering. The children in the toddler and two-year-old room were participating in child directed free choice play. The children in the preschool classrooms were participating in teacher led circle and lesson time. Outdoor Learning Environment: The outdoor learning environments were monitored and out of compliance. Loose Surfacing on the second playground used for older children was not the correct depth for having a climbing structure over five (5) feet in height. Before the completion of the visit, the maintenance team arrived with loose surfacing, and was able to correct the violation. The surface was measured and it was in compliance with the depth of six (6) inches for the structure to be in compliance. Staff Records: The staff-training worksheet was completed prior to the visit. There were two (2) new staff files to review today, and one (1) existing staff file. Please refer to the staff/training worksheet to review which files were monitored. Children’s Records: There are seventy-five (75) children enrolled in this center. There were sixty-two (62) in attendance today. Eight (8) children’s files were reviewed today, please refer to the children’s worksheet to review which files was monitored. Medication: All emergency and other medications were reviewed today and were in compliance. Nutrition: The facility was in compliance during today’s visit and uses the Nutrition opt- Out requirements. Weapons: Your facility reported that they were in compliance during today’s visit with Child Care Requirements regarding firearms. Transportation: The facility does not provide transportation. Two (2) violations were observed today and two (2) were corrected during the visit. The violations are as follows: Violation Number Comment Rule 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. Two(2) outlets were uncovered in the space that serves infants. 10A NCAC 09 .0604(c) 1867 The depth of the loose surfacing was not based on critical height of the equipment. The critical height of a climbing structure in the playground serving older children was above five (5) feet and the depth of the loose surfacing material was not at least six (6) inches deep. .0605(k)(1-4) The violations not corrected during the visit must be corrected immediately. On or before 11/17/24 I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Traci Meyer Carpenter Child Care Consultant PO Box 364 Matthews, NC 28105 Traci.meyer@dhhs.nc.gov. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent (75%). Any violation (s) documented may impact the compliance history score. The center's compliance history was reviewed with the operator. The program’s compliance history was eighty-four percent (84%) prior to today’s visit. The compliance history could be impacted after today’s visit. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. Technical Assistance: •The Smart Start Resource Center (SSRC) is funded by and in partnership with the Alliance for Children and is hosted by South Piedmont Community College. The SSRC offers a variety of materials to support children ages 0-5 in their learning and development. The SSRC is a lending library of more than 5,000 resources with a delivery service. If you are interested you can reach the SSRC via email at smartstartresourcecenter@gmail.com or by phone at 704-290-5894. •As a reminder, all foods and drinks should be healthy options for teachers if they are leaving them out for the children to see. There are two (2) cabinets in the room that serves one (1) and two (2) year old children that needs to be fixed. There is nothing hazardous in the cabinets. •It would be best practice to ask Staff to fill out the entire Employee Emergency Information sheet including hospital preference. •Continue to reach out to the ABCMS department for information on provisional staff qualifying letters and criminal background input into their systems. Presently, wait times for return communication can be longer than normal. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. We jointly reviewed the visit summary and documentation of my findings and violations with you, I encouraged to ask any questions and you did not have any. If you have questions or need further assistance, please contact me at 704-594-0041 or via email at Traci.Meyer@dhhs.nc.gov. Thank you for your assistance during today’s visit. Traci Meyer Carpenter Child Care Consultant Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: KIDS COVE Facility ID: 90000526 Consultant: ABIGAIL AVALOS Operation Type: Center Case Number: 0524-324L Visit Date: 6/4/2024 Number Present: 47 Completed Date: 6/4/2024 Age: From 0 To 4 Total Minutes: 118 Time In: 07:32 AM Time Out: 09:30 AM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to obtain information regarding alleged violations of child care requirements. Traci Meyer Carpenter, Child Care Consultant assisted me with today’s visit. There are concerns that: Appropriate ratios are not maintained. Examples: There are more than 10 children in the room for infants during morning drop off. During rest time there was one teacher in the room with 10 infants. The second teacher was standing the hallway trying to supervise two classrooms. Some safe sleep practices are not followed. Example: Each infant, regardless of how young, has a sign over their crib saying they can roll over. This is not true of the very young infants but allows staff to place infants on their stomach to sleep. Children in the room for infants are not adequately cleaned during diaper change. Example: A child was wearing a clean diaper but had dried feces on its skin. Upon arrival, we were greeted by Ms. Kim Pate, Director. We met with you and shared the complaints and gave you chance to respond. Regarding ratios, it was shared with us today that you maintain ratios and that at 7am everybody meets in one (1) classroom and then disperse to other classrooms as teachers arrive. Today you shared that you had three (3) of your teachers call out and that you recently also had some staff resign. You shared you had not observed nor any information about a second teacher standing in the hallway to supervise two (2) classrooms. Regarding safe sleep practices, it was stated that you had appropriate rollover signs on each crib for each child. You shared that you do not place infants on their stomach to sleep. Regarding diaper changes, it was stated that you follow proper diaper changing procedures and that a month ago you had a situation where a compliant was shared with you that a child had not been properly cleaned. You shared the child also came to the facility not properly cleaned and that child is no longer enrolled. Interview Findings: We interviewed three (3) additional staff. Regarding ratios, it was shared with us today that ratios are always maintained, and that coverage does occur during lunches but that teachers are not supervising in the hallways. Regarding safe sleep practices, it was stated that they had no concerns about unsafe sleep practices and had not observed any concerns. Regarding diaper changes, it was stated that proper diapering takes place. One (1) incident was shared that a child was observed needing proper cleaning and that the teacher completed another diaper change. This child is still enrolled and occurred about a month ago as well. Findings: Based on interviews and observations the allegation that “appropriate ratios are not maintained” is substantiated. Based on interviews and observations the allegation “some safe sleep practices are not followed” is unsubstantiated. Based on interviews and observations the allegation that “children in the room for infants are not adequately cleaned during diaper change” is unsubstantiated. Observations: There were forty-three (43) children in attendance today. The children were observed participating in morning drop off, free play, and individual feedings. During the walkthrough we observed staff/child ratios out of compliance. The toddler classroom had one (1) teacher with eleven (11) children. The teacher was aware that she needed to move one (1) child and was communicating with her team via text to get support. The child was moved to another space. Today we discussed that staff to child ratios must always be maintained and that there is no flexibility with this requirement. Please note that if you are open and provide care, that all child care requirements must be met including ratios being maintained. There must be enough staff present to meet the needs of the children and maintain staff/child ratios during operating hours. As a reminder, you must follow minimum ratio requirements which are: • 0 to 12 months = Ratios are 1:5 with a Max Group Size of 10 children • 12 to 24 months = Ratios are 1:6 with a Max Group Size of 12 children • 2 to 3 years = Ratios are 1:10 with a Max Group Size of 20 children • 3 to 4 years = Ratios are 1:15 with a Max Group Size of 25 children • 4 to 5 years = Ratios are 1:20 with a Max Group Size of 25 children • 5 years and older = Ratios are 1:25 with a Max Group Size of 25 children In addition, children of all ages may be cared for together in groups at the beginning and end of the operating day provided the staff/child ratio for the youngest child in the group is maintained. The safe sleep policy was posted as required. As a reminder, children must always be placed on their back to sleep to reduce the risk of sudden infant death syndrome (SIDS). We observed, “I Can Roll Over” forms on five (5) cribs, these children were all over six (6) months of age. One (1) additional infant was added to the list that can roll over for a total of six (6). There were four (4) “I can’t roll over” forms for the infants under six (6) months of age. Please remember that even if a child over six (6) months can roll over, place them on their back to sleep, if they roll over on their own, record it on the safe sleep check. Parents may only use an alternative sleep position waiver for infants over the age of six (6) months. This form is found on our website under the Provider Tab under Provider Documents and Forms. The form is labeled as, “Infant_Sleep_Position_Parent_Waiver”. The diaper changing procedure was posted as required. As a reminder, diaper changes need to occur whenever children have diapers that are soiled or wet and/or on a shift basis where diaper changes do not exceed two (2) hours. All diapering steps need to take place including thoroughly cleaning a child’s bottom by removing stool and urine from front to back using a clean/fresh wipe or damp paper towel with each front to back swipe. Violation Number Comment Rule 301 Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. The toddler classroom had one (1) teacher with eleven (11) children. GS 110-91(7);.0713(a-d) Technical Assistance: Please review with your staff that the new and updated Child Care Sanitation Rules have been posted and are effective as of July 1, 2023. To access the new sanitation rules, the trainings, PowerPoints, and FAQ’s you can visit this website for further guidance: https://ehs.dph.ncdhhs.gov/hhccehb/cehu/ccs/children.htm Throughout the visit we shared strategies to try considering as you navigate busy mornings and late pick-ups. I encouraged you Ms. Pate, to enroll any new staff who have been employed at your facility for less than a year and any staff who you may have concerns with supervision, sanitation guidelines, and/or diaper changes to participate and compete the training series provided by CCRI: “New Employee Orientation”. The training series consists of three (3) courses called: - A+ Supervision - Keep it Clean - Positive Guidance In addition, I encourage you to reach out to your Child Care Health Consultants in Union County to aid with proper handwashing and diaper changing procedures specifically with your staff who work with infants and toddlers. Their contact information was shared with you during the visit. Exit Conference: At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. We jointly reviewed the visit summary and documentation of my findings with you, Ms. Pate. Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest updates. If you have questions or need further assistance, please contact me at 704-249-6440 or via email at abigail.avalos@dhhs.nc.gov. Thank you for your assistance during today’s visit. Abigail Avalos, M.Ed. Child Care Consultant Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0803 · Violation

Name of Operation: KIDS COVE Facility ID: 90000526 Consultant: KATHY WILLIS Operation Type: Center Case Number: Visit Date: 4/23/2024 Number Present: 60 Completed Date: 4/23/2024 Age: From 0 To 3 Total Minutes: 115 Time In: 11:10 AM Time Out: 01:05 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to conduct a Routine Unannounced Visit. The center currently operates with a Notice of Compliance, issued on 11/10/2021. The restrictions include daytime care only, capacity of 100 and an age range of 0-12 years old. We used the Child Care Center Item Number Listing (DCD 0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. Ownership: The Church is a Non-Profit unincorporated organization. If any changes to the corporation need to be made or the church is incorporated, you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. A walk-through of the facility was completed today, all indoor areas were monitored. I observed children in both the indoor learning environments and found supervision and staff/child ratios to be in compliance. Children throughout the facility were participating in transitions and personal care routines, lunch and rest times. Infants were engaged in tummy time, napping, and diapering routines. Sleep checks were completed, recorded, and maintained as required. Staff Records: There were two new staff, but staff files and all other files were reviewed for Criminal Background Checks, First Aid/CPR certifications and ITS-SIDS certifications for the staff who worked in the classrooms serving children under one years of age. Fire Drills and Playground Inspections are current and have been conducted monthly. The Environmental Health Sanitation inspections and Fire Inspections are both current. The following was monitored during this visit: supervision, staff/child ratio, safety, adequate/approved space, program records, new staff records, discipline and storage of hazardous products and medications. There was a total of forty-three (43) children present during the visit. I observed children engaged in rest time. The following violations were observed during today’s visit. Violation Number Comment Rule 847 Parent's medication authorization did not include required information. On multiple medical authorization forms for diaper creams and sunscreen there was missing information including amounts of medications to be given, when to be given, and the names of the medications. Today each of the forms that were missing information were highlighted in order for the provider to know exactly what needed to be added. 10A NCAC 09 .0803(4)(6-9) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One staff, NM, did not complete the required training within the required time frame. .1102(g) Today the violations, that were not corrected during the visit, must be corrected immediately. You must submit a correction email or letter to me no later than May 7, 2024. Please note in this documentation you will need to provide specifics the “what, when, and where” of the corrective actions you have taken and how you will prevent reoccurrence. In the correction documentation (email or letter) please include the facility name, id number, date of the visit, date of the corrections and your signature (electronic is acceptable). Keep mindful that violations must be corrected immediately, and it is best practice to submit the correction letter as soon as possible. Waiting until the above noted date could result in the scheduling of a return visit to verify that the violations have been corrected. Technical Assistance was provided around sunscreen and diaper creams. The suggestions were made to make the permissions for six months at a time and to have some information pre completed prior to the parents completing. This will help ensure consistency in care as well as accuracy in applying sunscreen and diaper creams at the correct times and amounts. Compliance History: North Carolina General Statute 110-90(4)(d) requires all childcare facilities to maintain a compliance history of at least seventy-five percent (75%) for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. At the close of the visit, I asked the Ms. Pate if she had any questions or concerns and she stated that she did not. I shared if any questions or concerns arose or if assistance was needed to please feel free to contact me at (704) 594-0148 or kathy.willis@dhhs.nc.gov. Kathy Twitty Willis M.Ed. Child Care Consultant NCDHHS Division of Child Development and Early Education Regulatory Services Section PO Box 192 Mineral Springs NC 28108-0192 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: KIDS COVE Facility ID: 90000526 Consultant: KATHY WILLIS Operation Type: Center Case Number: Visit Date: 11/7/2023 Number Present: 60 Completed Date: 11/7/2023 Age: From 0 To 3 Total Minutes: 150 Time In: 09:00 AM Time Out: 11:30 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of my Annual Compliance unannounced visit was to monitor for compliance with applicable childcare requirements. Tracie Meyer Carpenter assisted me on today’s visit. Upon arrival we were greeting by Misty Anton and she stated that she contacted Ms. Pate. The observation was conducted without Administrative Staff present. She arrived after the observation. The center currently operates with a Notice of Compliance, issued on 11/10/2021. The restrictions include daytime care only, capacity of 100 and an age range of 0-12 years old. We used the Child Care Center Item Number Listing (DCD 0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility and the Annual Compliance Monitoring Checklist for Child Care Centers. Ownership: The Church is a Non-Profit unincorporated organization. If the church becomes incorporated, you must notify your consultant at least thirty (30) days prior to any changes occurring; this would be considered a change of ownership. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. Inspections: All inspections were completed within the required time frames and are documented on the Annual Compliance worksheet attached to today’s visit. Ms. Pate accompanied Ms. Meyer Carpenter today on the walk-through of the facility and the outdoor learning environment. The children were participating in art, feeding, free play outside and inside. Indoor Learning Environment: Of the six (6) classrooms in the main building, all were in operation during today’s visit. The children were participating in free play, floor play, and language interactions, and lunch time. Outdoor Learning Environment: The outdoor area had two playgrounds one was not in use and the other the children were playing in this area. Transportation: Ms. Pate stated that currently they do not currently provide transportation. I explained that if they do wish to provide transportation in the future, they must contact me in order to have the vehicle monitored and as a courtesy have a review of the Child Care Transportation requirements. Although it is reported that the program doesn’t currently provide transportation some updates to Transportation information was provided for their information. We shared that in order to be in requirements with state and federal law if your facility is using a vehicle weighing less than 26,001 pounds that is designed for 16 or more passengers, including the driver, the driver must have a class C commercial driver’s license with a passenger endorsement. Official NCDMV: Commercial Driver License (ncdot.gov). The number of children in the vehicle is not relevant; it is based on how many passengers the vehicle is designed for. Child care facilities need a DOT # if they are using a vehicle designed for transporting 9 (including the driver) whether they travel out of state (would need a USDOT#) or within the state (NCDOT#). Here is a link that providers can access to determine if they need a DOT# and can register for one. https://www.fmcsa.dot.gov/registration/do-i-need-usdot-number. With NCDOT# registration there is a fee of $180 is charged every year, per driver, an audit is conducted per DOT, that monitors the following: A special inspection sticker (that goes at the back of each bus), a medical card and clearance for each driver, work history, and driving history. Staff Records: The Staff and Training Worksheets were completed for all staff. All new staff files were reviewed and a random sample of at least ten percent of existing staff files were reviewed. Please see the staff/training worksheet to determine which files. Children Records: A random sample of ten percent of files were selected to review. Please see the children’s record worksheet for more detailed information. Program Records: We reviewed all the required records. We observed the Summary of the Child Care Law poster (dated January 2021), Monthly Fire Drill Log & Quarterly Shelter-in-place/Lock down drill Log, Safe Pick-up, and Delivery Procedures that are the same as what is in the facility handbook, Emergency Medical Care Plan (with all staff listed who preform listed duties), Emergency Phone Numbers (recommended – by telephone) Weekly menu for meals and snacks posted where it can be seen by parents and food preparation staff, Tobacco Free Environment/Campus restriction poster/sticker posted at main entrance and we reminded Ms. Pate that if there is only ever one staff person left on site the emergency contact person for this situation information must be posted on the parent board. Nutrition: The facility was in compliance during today’s visit with Child Care Meal Patterns Requirements. It is the facilities responsibility to provide a lunch that meets the meal pattern requirements in this case, but all families are opting out, as verified by the signed forms, which allows the parents to opt out of the supplemental food that would normally be offered. Keep mindful that if a child doesn’t have a lunch or snack then one must be provided that meets the Child Care Meal Patterns. Weapons: Your facility reported that they were in compliance during today’s visit with Child Care Requirements regarding firearms. The following violations were observed today: Violation Number Comment Rule 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space 6 and 4 where the infant and one year old children and one/two-year-old children and were located there was a cabinet, in each space, that was unlocked (broken lock) that had plastic bags accessible to children. .0604(q) 902 Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. In space 3 it was close to lunch time and the children were crying. They were two children crying with red faces and drainage coming from their noses. The caregiver was busy washing her hands and was delayed at responding to the children. When questions she said they were upset because their toys had been taking away as they were preparing for lunch. In space 6, in the classroom where the Infant and Toddlers were located there were two teachers and one was sitting holding a baby that was asleep and the new staff person was attempting to meet the needs of one infant in a crib that was crying. There were two other children who were on the floor crying and no one provided any comfort or nurturing interaction for a lengthy time; more than 5 minutes. G.S. 110-91(10) 9995 A violation of 15A NCAC 18A .2821 (a)(d) was observed. In child care centers, (a) beds, cribs, cots, mats, and play pens shall be kept clean and in good repair, stored to prevent contamination, and cleaned and sanitized between users and (d) mats shall be of a waterproof, washable material at least two inches thick and shall be stored so that the side of the mats that makes contact with the floor does not touch the side of a mat that any child sleeps on. The sleeping surface of one child's mat shall not come in contact with the sleeping surface of another child's mat during storage. During today's observation in Space 4, where children one and two years of age were located there were mats being stored where the sheets were touching the bottom of another cot, making the surface of the child sheet not only in contact with another child's sleeping surface but also not ensuring that the sheets are not contaminated. Today the violations, that were not corrected during the visit, must be corrected immediately. Please submit a letter of correction for the violations by no later than November 22, 2022. Ensure that your letter includes the Facility Name, ID number, Date of Visit, Violation number, how you corrected the violation and how you will prevent it from re-occurring. Compliance History: North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. We encouraged Ms. Pate to stay up to date with the Division of Child Development and Early Education by visiting www.ncchildcare.ncdhhs.gov. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. We encourage you to click on the “What’s New” tab for important updates impacting childcare in North Carolina. At the close of the visit we asked if Ms. Pate had any questions or concerns. We shared if we could be of any assistance to please feel free to contact me at (704) 594-0148 or kathy.willis@dhhs.nc.gov. Kathy Twitty Willis M.Ed. Child Care Consultant NCDHHS Division of Child Development and Early Education Regulatory Services Section PO Box 192 Mineral Springs NC 28108-0192 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times