G.S. 110-90 · Violation

Name of Operation: DCS PINEBROOK PRESCHOOL Facility ID: 30000104 Consultant: DEBORAH HOWELL Operation Type: Center Case Number: Visit Date: 5/26/2026 Number Present: 29 Completed Date: 5/26/2026 Age: From 4 To 5 Total Minutes: 140 Time In: 10:10 AM Time Out: 12:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp w/Rated Lic Assess Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance with applicable child care requirements during an annual compliance visit. I used the “Annual Compliance Monitoring Visit Checklist for Child Care Centers" during today's visit. Your last annual compliance visit was conducted on September 4, 2025. Your facility’s compliance history score prior to today’s visit was 100%. You, Jill O’Toole, Lead Teacher, assisted me with today’s visit. I observed the Five Star License, NC Child Care Summary of the Law, Safe Procedures for Arrival & Departure, current menus, Sanitation placard, Emergency Numbers, Emergency Medical Care Plan, daily schedules, activity plans, and staff-child ratio worksheets, First Aid poster, tobacco free policy signage and evacuation plans posted as required. I observed children adequately supervised during today’s visit, enhanced staff-child ratios reduced by one maintained during today’s visit, adequate approved space use and permit restrictions maintained during today’s visit. I observed children engaged in free play in activity areas, teacher directed group time, transitions, routine toileting, and handwashing. I observed age-appropriate child-sized tables, chairs, shelving, and storage provided. I observed developmentally appropriate materials provided in sufficient minimum quantities. I observed all materials, furniture, and equipment to be in good repair. I observed screen-time logged on a Screen Time Log, limited to no more than thirty (30) minutes daily, and linked to an NC FELD developmental domain and goal. I observed bathrooms stocked with necessary supplies and handwashing procedure signs posted at the classroom and handwashing sink areas. I observed no potentially hazardous items accessible to the children. I observed cords secured or placed behind furniture inaccessible to children. Menus were current and posted. I monitored the outdoor play area. I observed a storage cabinet, a child-sized picnic table, and a large climbing structure. I observed the mulch to be of sufficient depth for movable structures. I monitored two emergency medications and Medical Action plans. You stated your program does not provide transportation. Inspections/Drills/Logs Sanitation Inspection- December 19, 2025, with a Superior rating and 2 demerits. Fire Inspection- April 8, 2026 Playground Inspection- May 12, 2026 Fire Drill- May 7, 2026 Emergency Drill- May 1, 2026 Incident Log- Completed as required. Water/Lead/Asbestos- Completed as required. I monitored a random sample of four (4) children’s files. I monitored one staff member’s file. There have not been new staff hired since my last visit. Please send a Staff and Training worksheet to me via email by June 5, 2026. Rated License: 1. Today, I verified that Reduced Enhanced Staff/Child Ratio and Enhanced Space were in place and being maintained. 2. You stated that the approved curriculum used by the facility for ages 3-6 is Creative Curriculum. I verified use by monitoring the curricula books/materials being on-site and available for use as well as the activity plans showing the use of the curricula. I verified curriculum planning to include modifications and adaptations made for children with special health and developmental needs by observing the activity plans. 3. You stated that the approved formative assessment used by the facility is Teaching Strategies Gold. 4. You stated that you share formative assessments with families twice annually during fall and spring parent conferences. 5. Classrooms serving preschool children have written activity schedules and plans as required in Rule .0509, all five activity areas listed in G.S. 110-91(12) are available each day and activities listed in Rule .0510(c) are offered at least once per week Please submit the following outstanding required documentation needed for verification to me no later than Tuesday, June 9, 2026. 1. The Application for Assessment for a Rated License for Centers. You have chosen Classroom & Instructional Quality Pathway (Pathway2). Electronic Form 2. The Facility CQI Plan with documented Programmatic goal(s), Reason or Source for the goal(s), Expected timeframe, and Steps to Achieve the Goal(s). Electronic Form 3. Staff Continuous Quality Improvement (CQI) Plan with documented Programmatic goal(s), Reason or Source for the goal(s), Expected timeframe, and Steps to Achieve the Goal(s). Electronic forms. 4. Family and Community Engagement Standards Child Care Centers electronic form, including verification of the five foundational practices and your facility’s choice of four additional choices. 5. Verification that the administrator and the lead teacher have received training related to the curriculum and formative assessment used by the facility. 6. Your plan for Administrators and Lead Teacher to complete five hours of coaching/mentoring, and five (5) hours of ongoing training (or 0.5 CEU’s) in addition to the ongoing training required of Child Care Rule .1103. 7. Please send me the electronic version of the QRIS Staff Information and Education Worksheet including Lead Teachers and Other Educators. Please include Education Equivalency letters for all staff listed on the worksheet. Per child care rule 10A NCAC 09 .3224 (a & b) Recognition Of Quality Initiatives, a child care operator may choose to request one or more areas of recognition to accompany the issuance of a two through five-star rated license earned through compliance with any licensure pathway requirement of this Section. Quality initiatives will not be used to earn a star rating. Verification of requirements for each recognition shall be reassessed at least every three years, at the time of reassessment for a two through five-star rated license. Upon verification of the requirements, the Division will issue recognition of the following quality initiatives: • Education • Professional Development • Longevity and Experience • Staff Supports and Benefits • Health and Wellness Opportunities • Language Concentration • Culinary Emphasis • Ratio, Group Size, Enrollment Practices • Supplemental Environment • NC Breastfeeding – Friendly Child Care Designation Program • Military Child Care in Your Neighborhood – PLUS Recognition If you are interested in earning a Recognition Of Quality Initiatives send me verification of meeting them according to 10A NCAC 09 .3224 (a & b). Your signature on all forms served and will serve as verification the information provided was accurate and complete. There was one violation cited during the visit. Violation Number Comment Rule 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The ABCMS data base had not been updated to include all child care staff at the facility. G.S. 110-90.2 & .2703(r) Technical Assistance was provided on the following: 1. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. Consultation: 1. Please be reminded that all plans put in place as part of the Classroom and Instructional Quality for Child Care Centers, QRIS Pathway 2 must be completed within one year from the date of the new Rated License issued to your facility. Rated License components required to earn your star rated license will be monitored annually. 2. Child Care Rule .3002(b) requires that NC Pre-K programs that have earned a four-or five-star rated license using the program assessment licensure pathway or the classroom instructional quality licensure pathway in Rules .3203 and .3205 of this Chapter shall have an assessment completed every three years using the Early Childhood Environment Rating Scale-Third Edition assessment tool. This facility will have the ECERS-3 conducted during the 2026-2027 school year. RESOURCES Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. Here are some important links on the DCEEE website that may be helpful: -Child Care Rules and Laws: https://ncchildcare.ncdhhs.gov/Services/Licensing/Getting-a-License -Training and Professional Development: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development -Required Health and Safety Training: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development/Health-and-Safety-Trainings -Care for Children Receiving Subsidy: https://ncchildcare.ncdhhs.gov/Provider/Providing-Child-Care/Subsidized-Child-Care/Care-for-Children-Receiving-Subsidy -DCDEE Updates, Current Projects, and information applicable to Child Care in NC: https://ncchildcare.ncdhhs.gov/Whats-New Compliance Plan: All violations cited must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. For your convenience, your letter may be sent by email to: Deborah.k.howell@dhhs.nc.gov I must receive your compliance letter no later than June 9, 2026. Please Note: If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. If you cannot meet the requirements by this date you shall contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Due to the nature of the violations, a follow-up visit may be required. Compliance History: You are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Thank you for your time today. Feel free to contact me by phone at (704)798-5220 or by email at deborah.k.howell@dhhs.nc.gov or my supervisor, Erin Pickard, at erin.pickard@dhhs.nc.gov, if you have any questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

G.S. 110-91 · Violation

Name of Operation: DCS PINEBROOK PRESCHOOL Facility ID: 30000104 Consultant: DEBORAH HOWELL Operation Type: Center Case Number: Visit Date: 5/26/2026 Number Present: 29 Completed Date: 5/26/2026 Age: From 4 To 5 Total Minutes: 140 Time In: 10:10 AM Time Out: 12:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp w/Rated Lic Assess Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance with applicable child care requirements during an annual compliance visit. I used the “Annual Compliance Monitoring Visit Checklist for Child Care Centers" during today's visit. Your last annual compliance visit was conducted on September 4, 2025. Your facility’s compliance history score prior to today’s visit was 100%. You, Jill O’Toole, Lead Teacher, assisted me with today’s visit. I observed the Five Star License, NC Child Care Summary of the Law, Safe Procedures for Arrival & Departure, current menus, Sanitation placard, Emergency Numbers, Emergency Medical Care Plan, daily schedules, activity plans, and staff-child ratio worksheets, First Aid poster, tobacco free policy signage and evacuation plans posted as required. I observed children adequately supervised during today’s visit, enhanced staff-child ratios reduced by one maintained during today’s visit, adequate approved space use and permit restrictions maintained during today’s visit. I observed children engaged in free play in activity areas, teacher directed group time, transitions, routine toileting, and handwashing. I observed age-appropriate child-sized tables, chairs, shelving, and storage provided. I observed developmentally appropriate materials provided in sufficient minimum quantities. I observed all materials, furniture, and equipment to be in good repair. I observed screen-time logged on a Screen Time Log, limited to no more than thirty (30) minutes daily, and linked to an NC FELD developmental domain and goal. I observed bathrooms stocked with necessary supplies and handwashing procedure signs posted at the classroom and handwashing sink areas. I observed no potentially hazardous items accessible to the children. I observed cords secured or placed behind furniture inaccessible to children. Menus were current and posted. I monitored the outdoor play area. I observed a storage cabinet, a child-sized picnic table, and a large climbing structure. I observed the mulch to be of sufficient depth for movable structures. I monitored two emergency medications and Medical Action plans. You stated your program does not provide transportation. Inspections/Drills/Logs Sanitation Inspection- December 19, 2025, with a Superior rating and 2 demerits. Fire Inspection- April 8, 2026 Playground Inspection- May 12, 2026 Fire Drill- May 7, 2026 Emergency Drill- May 1, 2026 Incident Log- Completed as required. Water/Lead/Asbestos- Completed as required. I monitored a random sample of four (4) children’s files. I monitored one staff member’s file. There have not been new staff hired since my last visit. Please send a Staff and Training worksheet to me via email by June 5, 2026. Rated License: 1. Today, I verified that Reduced Enhanced Staff/Child Ratio and Enhanced Space were in place and being maintained. 2. You stated that the approved curriculum used by the facility for ages 3-6 is Creative Curriculum. I verified use by monitoring the curricula books/materials being on-site and available for use as well as the activity plans showing the use of the curricula. I verified curriculum planning to include modifications and adaptations made for children with special health and developmental needs by observing the activity plans. 3. You stated that the approved formative assessment used by the facility is Teaching Strategies Gold. 4. You stated that you share formative assessments with families twice annually during fall and spring parent conferences. 5. Classrooms serving preschool children have written activity schedules and plans as required in Rule .0509, all five activity areas listed in G.S. 110-91(12) are available each day and activities listed in Rule .0510(c) are offered at least once per week Please submit the following outstanding required documentation needed for verification to me no later than Tuesday, June 9, 2026. 1. The Application for Assessment for a Rated License for Centers. You have chosen Classroom & Instructional Quality Pathway (Pathway2). Electronic Form 2. The Facility CQI Plan with documented Programmatic goal(s), Reason or Source for the goal(s), Expected timeframe, and Steps to Achieve the Goal(s). Electronic Form 3. Staff Continuous Quality Improvement (CQI) Plan with documented Programmatic goal(s), Reason or Source for the goal(s), Expected timeframe, and Steps to Achieve the Goal(s). Electronic forms. 4. Family and Community Engagement Standards Child Care Centers electronic form, including verification of the five foundational practices and your facility’s choice of four additional choices. 5. Verification that the administrator and the lead teacher have received training related to the curriculum and formative assessment used by the facility. 6. Your plan for Administrators and Lead Teacher to complete five hours of coaching/mentoring, and five (5) hours of ongoing training (or 0.5 CEU’s) in addition to the ongoing training required of Child Care Rule .1103. 7. Please send me the electronic version of the QRIS Staff Information and Education Worksheet including Lead Teachers and Other Educators. Please include Education Equivalency letters for all staff listed on the worksheet. Per child care rule 10A NCAC 09 .3224 (a & b) Recognition Of Quality Initiatives, a child care operator may choose to request one or more areas of recognition to accompany the issuance of a two through five-star rated license earned through compliance with any licensure pathway requirement of this Section. Quality initiatives will not be used to earn a star rating. Verification of requirements for each recognition shall be reassessed at least every three years, at the time of reassessment for a two through five-star rated license. Upon verification of the requirements, the Division will issue recognition of the following quality initiatives: • Education • Professional Development • Longevity and Experience • Staff Supports and Benefits • Health and Wellness Opportunities • Language Concentration • Culinary Emphasis • Ratio, Group Size, Enrollment Practices • Supplemental Environment • NC Breastfeeding – Friendly Child Care Designation Program • Military Child Care in Your Neighborhood – PLUS Recognition If you are interested in earning a Recognition Of Quality Initiatives send me verification of meeting them according to 10A NCAC 09 .3224 (a & b). Your signature on all forms served and will serve as verification the information provided was accurate and complete. There was one violation cited during the visit. Violation Number Comment Rule 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The ABCMS data base had not been updated to include all child care staff at the facility. G.S. 110-90.2 & .2703(r) Technical Assistance was provided on the following: 1. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. Consultation: 1. Please be reminded that all plans put in place as part of the Classroom and Instructional Quality for Child Care Centers, QRIS Pathway 2 must be completed within one year from the date of the new Rated License issued to your facility. Rated License components required to earn your star rated license will be monitored annually. 2. Child Care Rule .3002(b) requires that NC Pre-K programs that have earned a four-or five-star rated license using the program assessment licensure pathway or the classroom instructional quality licensure pathway in Rules .3203 and .3205 of this Chapter shall have an assessment completed every three years using the Early Childhood Environment Rating Scale-Third Edition assessment tool. This facility will have the ECERS-3 conducted during the 2026-2027 school year. RESOURCES Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. Here are some important links on the DCEEE website that may be helpful: -Child Care Rules and Laws: https://ncchildcare.ncdhhs.gov/Services/Licensing/Getting-a-License -Training and Professional Development: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development -Required Health and Safety Training: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development/Health-and-Safety-Trainings -Care for Children Receiving Subsidy: https://ncchildcare.ncdhhs.gov/Provider/Providing-Child-Care/Subsidized-Child-Care/Care-for-Children-Receiving-Subsidy -DCDEE Updates, Current Projects, and information applicable to Child Care in NC: https://ncchildcare.ncdhhs.gov/Whats-New Compliance Plan: All violations cited must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. For your convenience, your letter may be sent by email to: Deborah.k.howell@dhhs.nc.gov I must receive your compliance letter no later than June 9, 2026. Please Note: If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. If you cannot meet the requirements by this date you shall contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Due to the nature of the violations, a follow-up visit may be required. Compliance History: You are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Thank you for your time today. Feel free to contact me by phone at (704)798-5220 or by email at deborah.k.howell@dhhs.nc.gov or my supervisor, Erin Pickard, at erin.pickard@dhhs.nc.gov, if you have any questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.