THE Sunshine House

NC GS 110-90 · Violation

Name of Operation: THE SUNSHINE HOUSE Facility ID: 60002586 Consultant: ABIGAIL AVALOS Operation Type: Center Case Number: Visit Date: 6/26/2026 Number Present: 53 Completed Date: 6/26/2026 Age: From 0 To 9 Total Minutes: 150 Time In: 11:30 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Rated License Assessment Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor your program for compliance with applicable child care requirements for a rated license visit. Upon arrival I was greeted by you, Ms. Arman, then I met with you Ms. Tyra Sweeney, Director. I shared the reason for the visit, and you accompanied me throughout the walkthrough. Permit Information: The program currently operates with a Four-Star Center License effective 10/18/18. The license was posted, with restrictions to: - 1st shift - meets enhanced ratios - meets enhanced space I monitored the following items: supervision, staff/child ratios, new staff files, health, safety, and program records. All classroom spaces, the kitchen, and the outdoor learning environments were monitored. This facility has three (3) Meck Pre-K classrooms, which are out for the summer. Ownership: The facility’s corporate owner, The Sunshine House, Inc. with SoS ID #: 0404117 was current and active. As a reminder, if any changes to the ownership need to be made, you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. Inspections: The program's last fire inspection on file with DCDEE was completed on 12/9/25. The last playground inspection was completed on 6/11/26. The program's last sanitation inspection on file with DCDEE was completed on 2/18/26. The program received fifteen (15) demerits and received a Superior classification. Indoor Learning Environment: I observed children in the indoor learning environment and found supervision and staff/child ratios in compliance. Children were participating in tummy time, naps, lunch, free play, rest/quiet time and transitions. In space #2, I observed the refrigerator thermometer read 50 degrees Fahrenheit, this was corrected during the visit. I observed a child’s meal not labeled or dated, requirements were discussed. In space #14, I observed the wall by the library area in need of repair, requirements and next steps were discussed. Outdoor Learning Environment: The outdoor learning environments were monitored and in compliance. Program Records: The last fire drill was conducted on 6/1/26 and the last emergency drill was conducted on 6/4/26. Staff Records: The staff-training worksheet was completed prior to the visit. There were six (6) new staff files that were reviewed. Requirements for orientation were reviewed. Medication: Reported medication was monitored and in compliance. Please ensure that all forms are completed to their entirety including signatures. Weapons: The facility was in compliance with child care requirements regarding firearms. Violation Number Comment Rule 601 Refrigerator(s) did not maintain a temperature of 45 degrees F. or below. In space #2, I observed the refrigerator thermometer read 50 degrees Fahrenheit. 15A NCAC 18A .2806(j)(2) 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. In space #14, I observed the wall by the library area in need of repair. 15A NCAC 18A .2825(a) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. One (1) staff file had 11.5 hours of orientation completed. .1101(a) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. One (1) staff file had 5.5 hours of training in the first two weeks. .1101(a)(b) Corrective Action Plan – Compliance Letter: The violations not corrected during the visit must be corrected immediately. On or before 7/10/26, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. A compliance letter template was shared with you please ensure that all these components are completed: • Name of your facility • Your facility ID number • Date the visit made • Date that you are submitting the compliance letter • Provide each cited violation number • Describe when and how each violation was corrected • Sign with your signature Please email the information to: abigail.avalos@dhhs.nc.gov Compliance History: The program’s compliance history was eighty-six percent (86%) prior to today’s visit. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent (75%). Any violation(s) documented may impact the compliance history score. Rated License Information: The QRIS rulemaking process has been completed, this means that hold harmless is no longer in place. We are actively planning for the implementation of the new QRIS requirements. This facility is pursing Pathway #1: Program Assessment. The request for rated license form was left during the visit. I shared the timeline to get the self-study completed and when the scales would take place. The education component will be determined once the staff education worksheet has been completed and each staff has met the desired star level education requirements. The facility’s star level will be determined upon requirements being met and the education component. Lead in Water, Lead-Based Paint and Asbestos Testing: As of today, this facility has completed all three (3) sections, lead in water, lead-based paint and asbestos testing. Technical Assistance: I reviewed that space #9 needs attention to most learning centers, suggestions were given for labeling, sorting, replenishing materials and ensuring that the space is prepared for caregiving for the fall. Staff file questions were addressed, please ensure that HQ forms are filed separately. I also addressed the questions regarding sleep charts. Reminders and Resources: Please ensure that all on-going training hours are being completed and documented as required for yourself and all staff members and that any annual documents are being updated and completed. Please ensure to update your Emergency Preparedness Plan (EPR) to reflect all current information regarding your enrollment, contact numbers and any updates to your emergency plans. This will be reviewed at your annual compliance visit. Exit Conference: At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. We jointly reviewed the visit summary and documentation of my findings and violations with you, Ms. Sweeney. Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest updates. If you have questions or need further assistance, please contact me at 704-249-6440 or via email at abigail.avalos@dhhs.nc.gov or Ebony Duncan, Supervisor at 704-594-0043 or via email at ebony.duncan@dhhs.nc.gov. Thank you for your assistance during today’s visit. Abigail Avalos, M.Ed. Child Care Consultant Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0604 · Violation

Name of Operation: THE SUNSHINE HOUSE Facility ID: 60002586 Consultant: ABIGAIL AVALOS Operation Type: Center Case Number: Visit Date: 11/25/2025 Number Present: 72 Completed Date: 11/25/2025 Age: From 0 To 5 Total Minutes: 235 Time In: 09:50 AM Time Out: 01:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an unannounced annual compliance visit. Upon arrival I was greeted by Ms. Whitney Griffin, Regional Director, I shared the reason for the visit. Ms. Griffin and Ms. Tyra Sweeny, new Director, assisted me. Permit Information: The program currently operates with a Four-Star Center License effective 10/18/18. The license was posted, with the following restrictions: - 1st shift - meets enhanced ratios - meets enhanced space I monitored the following items: licensed space, capacity, restrictions, supervision, staff/child ratio, and program records including records for staff, children, health, and safety. All classroom spaces, the kitchen, and four (4) outdoor learning environments were monitored. This facility has three (3) Meck Pre-K classrooms. Ownership: The facility’s corporate owner is The Sunshine House, Inc – N.C. with SoS ID #0404117, the entity is Current-Active. As a reminder, if any changes to the ownership need to be made, you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. Inspections: The program’s last fire inspection on file with DCDEE was completed on 11/19/24. Requirements were discussed; it was reported that you were aware that it was overdue. The program's last sanitation inspection on file with DCDEE was conducted on 8/13/25. The program received two (2) demerits and received a superior classification. The last playground inspection was completed on 11/16/25. Indoor Learning Environment: I observed children in the indoor learning environment and found supervision and staff/child ratios in compliance. Children were participating in individual care routines including feedings and nap. Children were engaged in free play, transitions, outdoor play, group time, lunch and nap/quiet time. Outdoor Learning Environment: The outdoor learning environments were monitored, requirements for tripping hazards and trash in the spaces were reviewed. Program Records: The recent fire drill was conducted on 10/27/25 and the last emergency drill was conducted on 6/30/25. Requirements were discussed for fire and emergency drills. The EPR plan was last updated on 10/24/24, please ensure that Ms. Sweeney, new director, completes the EPR training and has access to the risk management portal to update the facility’s EPR plan. Requirements were discussed for EMC and Incident Reports. Staff Records: The staff-training worksheets were not completed prior to the visit. Due to the transition of administration, it was reported that the staff and training worksheets were not fully completed. A follow-up visit will occur to monitor staff files, any violations cited will be added to this visit summary. A preservice form for Ms. Sweeney was left with you during the visit. Children’s Records: Nine (9) children’s files were reviewed, please refer to the children’s worksheet to review which files were monitored. Requirements were discussed for medical action plans and annual emergency care information on children’s applications. Medication: All reported medication was monitored and in compliance. Nutrition: The facility was in compliance with child care meal pattern requirements. Requirements for staff modeling appropriate eating behaviors was reviewed. Weapons: The facility was in compliance with child rare requirements regarding firearms. Transportation: It was reported that no transportation is being used. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. An annual fire inspection was not competed. 10A NCAC 09 .0304(a) 428 A current activity plan was not posted for each group of children for reference. In space #9 a current activity plan was not posted nor available for review. GS 110-91(12); .0508(a) 805 Fire drills were not practiced monthly and/or the drill record was incomplete. Fire Drills were not conducted for 7/2025 and 8/2025. .0604(t); .0302(d)(5) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. One (1) outlet cover was left uncovered in space #1. 10A NCAC 09 .0604(c) 837 The EMC plan did not name the person responsible, and at least one alternate, for choosing and carrying out the plan of action to obtain appropriate medical care. The EMC plans were not all updated throughout the building, names of person's responsible were not current. .0802(a)(1)(A-B); 856 The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of. Trash was observed in the school-age/prek playground. 10A NCAC 09 .0604(p) 1054 Documentation of staff's on-going training was not on file and/or was not current . One (1) staff member did not have their ongoing training log completed. 10A NCAC 09 .1106(a) 1301 Center did not maintain a record of daily attendance. The following spaces did not have attendance completed, space #3 and #9. GS 110-91(9) 1311 Emergency medical care information was not on file in the center on the child's first day of attendance and/or was not updated as changes occurred or at least annually for each child. Two (2) files did not have emergency medical care information updated annually. .0802(c) 1792 Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. In space #8, a staff member was drinking out of a monster can energy drink. .0901(i) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. Emergency drills were not conducted every three (3) months. .0604(u);.0302(d)(8) 1834 Application did not have a medical action plan attached for any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services. One (1) file did not have a medical action plan on file for a child with food allergies. .0801(b) 1911 An incident report was not completed and mailed to a Division representative within seven days after the incident when medical treatment was required. Incident reports that required medical attention were not mailed within seven (7) days. .0802(f) Corrective Action Plan – Compliance Letter: The violations not corrected during the visit must be corrected immediately. The violations not corrected during the visit must be corrected immediately. On or before 12/9/25, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware that any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. A compliance letter template was shared with you if you need a digital copy, let me know. Please ensure that all these components are completed: • Name of your facility • Your facility ID number • Date the visit made • Date that you are submitting the compliance letter • Provide each cited violation number • Describe when and how each violation was corrected • Describe how you will prevent the reoccurrence of each violation (you need to specify how you will prevent the violation from re-occurring) • Sign with your signature Please email the information to: abigail.avalos@dhhs.nc.gov Compliance History: The program’s compliance history was seventy-six percent (76%) prior to today’s visit. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent (75%). Any violation (s) documented may impact the compliance history score. A compliance history report was given during the visit and I recommended to schedule a TA visit to review child care requirements. Rated License Information: The QRIS rulemaking process has been completed, this means that hold harmless is no longer in place. We are actively planning for the implementation of the new QRIS requirements. Lead In Water, Lead-Based Paint and Asbestos: As of today, this facility has completed all three (3) sections, lead in water, lead-based paint and asbestos testing. Technical Assistance: The following areas were reviewed with TA: - cleanliness of storage spaces this includes classroom closets - reviewing all forms (topical ointments, medication forms, children’s forms) and ensure all signatures that are required are reflected - lesson plans need full dates reflected Exit Conference: At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. We jointly reviewed the visit summary and documentation of my findings and violations with you, Ms. Griffin and Ms. Sweeney. Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest updates. If you have questions or need further assistance, please contact me at 704-249-6440 or via email at abigail.avalos@dhhs.nc.gov. Thank you for your assistance during today’s visit. Abigail Avalos, M.Ed. Child Care Consultant Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0304 · Violation

Name of Operation: THE SUNSHINE HOUSE Facility ID: 60002586 Consultant: ABIGAIL AVALOS Operation Type: Center Case Number: Visit Date: 11/25/2025 Number Present: 72 Completed Date: 11/25/2025 Age: From 0 To 5 Total Minutes: 235 Time In: 09:50 AM Time Out: 01:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an unannounced annual compliance visit. Upon arrival I was greeted by Ms. Whitney Griffin, Regional Director, I shared the reason for the visit. Ms. Griffin and Ms. Tyra Sweeny, new Director, assisted me. Permit Information: The program currently operates with a Four-Star Center License effective 10/18/18. The license was posted, with the following restrictions: - 1st shift - meets enhanced ratios - meets enhanced space I monitored the following items: licensed space, capacity, restrictions, supervision, staff/child ratio, and program records including records for staff, children, health, and safety. All classroom spaces, the kitchen, and four (4) outdoor learning environments were monitored. This facility has three (3) Meck Pre-K classrooms. Ownership: The facility’s corporate owner is The Sunshine House, Inc – N.C. with SoS ID #0404117, the entity is Current-Active. As a reminder, if any changes to the ownership need to be made, you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. Inspections: The program’s last fire inspection on file with DCDEE was completed on 11/19/24. Requirements were discussed; it was reported that you were aware that it was overdue. The program's last sanitation inspection on file with DCDEE was conducted on 8/13/25. The program received two (2) demerits and received a superior classification. The last playground inspection was completed on 11/16/25. Indoor Learning Environment: I observed children in the indoor learning environment and found supervision and staff/child ratios in compliance. Children were participating in individual care routines including feedings and nap. Children were engaged in free play, transitions, outdoor play, group time, lunch and nap/quiet time. Outdoor Learning Environment: The outdoor learning environments were monitored, requirements for tripping hazards and trash in the spaces were reviewed. Program Records: The recent fire drill was conducted on 10/27/25 and the last emergency drill was conducted on 6/30/25. Requirements were discussed for fire and emergency drills. The EPR plan was last updated on 10/24/24, please ensure that Ms. Sweeney, new director, completes the EPR training and has access to the risk management portal to update the facility’s EPR plan. Requirements were discussed for EMC and Incident Reports. Staff Records: The staff-training worksheets were not completed prior to the visit. Due to the transition of administration, it was reported that the staff and training worksheets were not fully completed. A follow-up visit will occur to monitor staff files, any violations cited will be added to this visit summary. A preservice form for Ms. Sweeney was left with you during the visit. Children’s Records: Nine (9) children’s files were reviewed, please refer to the children’s worksheet to review which files were monitored. Requirements were discussed for medical action plans and annual emergency care information on children’s applications. Medication: All reported medication was monitored and in compliance. Nutrition: The facility was in compliance with child care meal pattern requirements. Requirements for staff modeling appropriate eating behaviors was reviewed. Weapons: The facility was in compliance with child rare requirements regarding firearms. Transportation: It was reported that no transportation is being used. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. An annual fire inspection was not competed. 10A NCAC 09 .0304(a) 428 A current activity plan was not posted for each group of children for reference. In space #9 a current activity plan was not posted nor available for review. GS 110-91(12); .0508(a) 805 Fire drills were not practiced monthly and/or the drill record was incomplete. Fire Drills were not conducted for 7/2025 and 8/2025. .0604(t); .0302(d)(5) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. One (1) outlet cover was left uncovered in space #1. 10A NCAC 09 .0604(c) 837 The EMC plan did not name the person responsible, and at least one alternate, for choosing and carrying out the plan of action to obtain appropriate medical care. The EMC plans were not all updated throughout the building, names of person's responsible were not current. .0802(a)(1)(A-B); 856 The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of. Trash was observed in the school-age/prek playground. 10A NCAC 09 .0604(p) 1054 Documentation of staff's on-going training was not on file and/or was not current . One (1) staff member did not have their ongoing training log completed. 10A NCAC 09 .1106(a) 1301 Center did not maintain a record of daily attendance. The following spaces did not have attendance completed, space #3 and #9. GS 110-91(9) 1311 Emergency medical care information was not on file in the center on the child's first day of attendance and/or was not updated as changes occurred or at least annually for each child. Two (2) files did not have emergency medical care information updated annually. .0802(c) 1792 Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. In space #8, a staff member was drinking out of a monster can energy drink. .0901(i) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. Emergency drills were not conducted every three (3) months. .0604(u);.0302(d)(8) 1834 Application did not have a medical action plan attached for any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services. One (1) file did not have a medical action plan on file for a child with food allergies. .0801(b) 1911 An incident report was not completed and mailed to a Division representative within seven days after the incident when medical treatment was required. Incident reports that required medical attention were not mailed within seven (7) days. .0802(f) Corrective Action Plan – Compliance Letter: The violations not corrected during the visit must be corrected immediately. The violations not corrected during the visit must be corrected immediately. On or before 12/9/25, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware that any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. A compliance letter template was shared with you if you need a digital copy, let me know. Please ensure that all these components are completed: • Name of your facility • Your facility ID number • Date the visit made • Date that you are submitting the compliance letter • Provide each cited violation number • Describe when and how each violation was corrected • Describe how you will prevent the reoccurrence of each violation (you need to specify how you will prevent the violation from re-occurring) • Sign with your signature Please email the information to: abigail.avalos@dhhs.nc.gov Compliance History: The program’s compliance history was seventy-six percent (76%) prior to today’s visit. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent (75%). Any violation (s) documented may impact the compliance history score. A compliance history report was given during the visit and I recommended to schedule a TA visit to review child care requirements. Rated License Information: The QRIS rulemaking process has been completed, this means that hold harmless is no longer in place. We are actively planning for the implementation of the new QRIS requirements. Lead In Water, Lead-Based Paint and Asbestos: As of today, this facility has completed all three (3) sections, lead in water, lead-based paint and asbestos testing. Technical Assistance: The following areas were reviewed with TA: - cleanliness of storage spaces this includes classroom closets - reviewing all forms (topical ointments, medication forms, children’s forms) and ensure all signatures that are required are reflected - lesson plans need full dates reflected Exit Conference: At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. We jointly reviewed the visit summary and documentation of my findings and violations with you, Ms. Griffin and Ms. Sweeney. Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest updates. If you have questions or need further assistance, please contact me at 704-249-6440 or via email at abigail.avalos@dhhs.nc.gov. Thank you for your assistance during today’s visit. Abigail Avalos, M.Ed. Child Care Consultant Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1106 · Violation

Name of Operation: THE SUNSHINE HOUSE Facility ID: 60002586 Consultant: ABIGAIL AVALOS Operation Type: Center Case Number: Visit Date: 11/25/2025 Number Present: 72 Completed Date: 11/25/2025 Age: From 0 To 5 Total Minutes: 235 Time In: 09:50 AM Time Out: 01:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an unannounced annual compliance visit. Upon arrival I was greeted by Ms. Whitney Griffin, Regional Director, I shared the reason for the visit. Ms. Griffin and Ms. Tyra Sweeny, new Director, assisted me. Permit Information: The program currently operates with a Four-Star Center License effective 10/18/18. The license was posted, with the following restrictions: - 1st shift - meets enhanced ratios - meets enhanced space I monitored the following items: licensed space, capacity, restrictions, supervision, staff/child ratio, and program records including records for staff, children, health, and safety. All classroom spaces, the kitchen, and four (4) outdoor learning environments were monitored. This facility has three (3) Meck Pre-K classrooms. Ownership: The facility’s corporate owner is The Sunshine House, Inc – N.C. with SoS ID #0404117, the entity is Current-Active. As a reminder, if any changes to the ownership need to be made, you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. Inspections: The program’s last fire inspection on file with DCDEE was completed on 11/19/24. Requirements were discussed; it was reported that you were aware that it was overdue. The program's last sanitation inspection on file with DCDEE was conducted on 8/13/25. The program received two (2) demerits and received a superior classification. The last playground inspection was completed on 11/16/25. Indoor Learning Environment: I observed children in the indoor learning environment and found supervision and staff/child ratios in compliance. Children were participating in individual care routines including feedings and nap. Children were engaged in free play, transitions, outdoor play, group time, lunch and nap/quiet time. Outdoor Learning Environment: The outdoor learning environments were monitored, requirements for tripping hazards and trash in the spaces were reviewed. Program Records: The recent fire drill was conducted on 10/27/25 and the last emergency drill was conducted on 6/30/25. Requirements were discussed for fire and emergency drills. The EPR plan was last updated on 10/24/24, please ensure that Ms. Sweeney, new director, completes the EPR training and has access to the risk management portal to update the facility’s EPR plan. Requirements were discussed for EMC and Incident Reports. Staff Records: The staff-training worksheets were not completed prior to the visit. Due to the transition of administration, it was reported that the staff and training worksheets were not fully completed. A follow-up visit will occur to monitor staff files, any violations cited will be added to this visit summary. A preservice form for Ms. Sweeney was left with you during the visit. Children’s Records: Nine (9) children’s files were reviewed, please refer to the children’s worksheet to review which files were monitored. Requirements were discussed for medical action plans and annual emergency care information on children’s applications. Medication: All reported medication was monitored and in compliance. Nutrition: The facility was in compliance with child care meal pattern requirements. Requirements for staff modeling appropriate eating behaviors was reviewed. Weapons: The facility was in compliance with child rare requirements regarding firearms. Transportation: It was reported that no transportation is being used. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. An annual fire inspection was not competed. 10A NCAC 09 .0304(a) 428 A current activity plan was not posted for each group of children for reference. In space #9 a current activity plan was not posted nor available for review. GS 110-91(12); .0508(a) 805 Fire drills were not practiced monthly and/or the drill record was incomplete. Fire Drills were not conducted for 7/2025 and 8/2025. .0604(t); .0302(d)(5) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. One (1) outlet cover was left uncovered in space #1. 10A NCAC 09 .0604(c) 837 The EMC plan did not name the person responsible, and at least one alternate, for choosing and carrying out the plan of action to obtain appropriate medical care. The EMC plans were not all updated throughout the building, names of person's responsible were not current. .0802(a)(1)(A-B); 856 The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of. Trash was observed in the school-age/prek playground. 10A NCAC 09 .0604(p) 1054 Documentation of staff's on-going training was not on file and/or was not current . One (1) staff member did not have their ongoing training log completed. 10A NCAC 09 .1106(a) 1301 Center did not maintain a record of daily attendance. The following spaces did not have attendance completed, space #3 and #9. GS 110-91(9) 1311 Emergency medical care information was not on file in the center on the child's first day of attendance and/or was not updated as changes occurred or at least annually for each child. Two (2) files did not have emergency medical care information updated annually. .0802(c) 1792 Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. In space #8, a staff member was drinking out of a monster can energy drink. .0901(i) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. Emergency drills were not conducted every three (3) months. .0604(u);.0302(d)(8) 1834 Application did not have a medical action plan attached for any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services. One (1) file did not have a medical action plan on file for a child with food allergies. .0801(b) 1911 An incident report was not completed and mailed to a Division representative within seven days after the incident when medical treatment was required. Incident reports that required medical attention were not mailed within seven (7) days. .0802(f) Corrective Action Plan – Compliance Letter: The violations not corrected during the visit must be corrected immediately. The violations not corrected during the visit must be corrected immediately. On or before 12/9/25, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware that any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. A compliance letter template was shared with you if you need a digital copy, let me know. Please ensure that all these components are completed: • Name of your facility • Your facility ID number • Date the visit made • Date that you are submitting the compliance letter • Provide each cited violation number • Describe when and how each violation was corrected • Describe how you will prevent the reoccurrence of each violation (you need to specify how you will prevent the violation from re-occurring) • Sign with your signature Please email the information to: abigail.avalos@dhhs.nc.gov Compliance History: The program’s compliance history was seventy-six percent (76%) prior to today’s visit. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent (75%). Any violation (s) documented may impact the compliance history score. A compliance history report was given during the visit and I recommended to schedule a TA visit to review child care requirements. Rated License Information: The QRIS rulemaking process has been completed, this means that hold harmless is no longer in place. We are actively planning for the implementation of the new QRIS requirements. Lead In Water, Lead-Based Paint and Asbestos: As of today, this facility has completed all three (3) sections, lead in water, lead-based paint and asbestos testing. Technical Assistance: The following areas were reviewed with TA: - cleanliness of storage spaces this includes classroom closets - reviewing all forms (topical ointments, medication forms, children’s forms) and ensure all signatures that are required are reflected - lesson plans need full dates reflected Exit Conference: At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. We jointly reviewed the visit summary and documentation of my findings and violations with you, Ms. Griffin and Ms. Sweeney. Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest updates. If you have questions or need further assistance, please contact me at 704-249-6440 or via email at abigail.avalos@dhhs.nc.gov. Thank you for your assistance during today’s visit. Abigail Avalos, M.Ed. Child Care Consultant Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: THE SUNSHINE HOUSE Facility ID: 60002586 Consultant: ABIGAIL AVALOS Operation Type: Center Case Number: Visit Date: 11/25/2025 Number Present: 72 Completed Date: 11/25/2025 Age: From 0 To 5 Total Minutes: 235 Time In: 09:50 AM Time Out: 01:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an unannounced annual compliance visit. Upon arrival I was greeted by Ms. Whitney Griffin, Regional Director, I shared the reason for the visit. Ms. Griffin and Ms. Tyra Sweeny, new Director, assisted me. Permit Information: The program currently operates with a Four-Star Center License effective 10/18/18. The license was posted, with the following restrictions: - 1st shift - meets enhanced ratios - meets enhanced space I monitored the following items: licensed space, capacity, restrictions, supervision, staff/child ratio, and program records including records for staff, children, health, and safety. All classroom spaces, the kitchen, and four (4) outdoor learning environments were monitored. This facility has three (3) Meck Pre-K classrooms. Ownership: The facility’s corporate owner is The Sunshine House, Inc – N.C. with SoS ID #0404117, the entity is Current-Active. As a reminder, if any changes to the ownership need to be made, you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. Inspections: The program’s last fire inspection on file with DCDEE was completed on 11/19/24. Requirements were discussed; it was reported that you were aware that it was overdue. The program's last sanitation inspection on file with DCDEE was conducted on 8/13/25. The program received two (2) demerits and received a superior classification. The last playground inspection was completed on 11/16/25. Indoor Learning Environment: I observed children in the indoor learning environment and found supervision and staff/child ratios in compliance. Children were participating in individual care routines including feedings and nap. Children were engaged in free play, transitions, outdoor play, group time, lunch and nap/quiet time. Outdoor Learning Environment: The outdoor learning environments were monitored, requirements for tripping hazards and trash in the spaces were reviewed. Program Records: The recent fire drill was conducted on 10/27/25 and the last emergency drill was conducted on 6/30/25. Requirements were discussed for fire and emergency drills. The EPR plan was last updated on 10/24/24, please ensure that Ms. Sweeney, new director, completes the EPR training and has access to the risk management portal to update the facility’s EPR plan. Requirements were discussed for EMC and Incident Reports. Staff Records: The staff-training worksheets were not completed prior to the visit. Due to the transition of administration, it was reported that the staff and training worksheets were not fully completed. A follow-up visit will occur to monitor staff files, any violations cited will be added to this visit summary. A preservice form for Ms. Sweeney was left with you during the visit. Children’s Records: Nine (9) children’s files were reviewed, please refer to the children’s worksheet to review which files were monitored. Requirements were discussed for medical action plans and annual emergency care information on children’s applications. Medication: All reported medication was monitored and in compliance. Nutrition: The facility was in compliance with child care meal pattern requirements. Requirements for staff modeling appropriate eating behaviors was reviewed. Weapons: The facility was in compliance with child rare requirements regarding firearms. Transportation: It was reported that no transportation is being used. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. An annual fire inspection was not competed. 10A NCAC 09 .0304(a) 428 A current activity plan was not posted for each group of children for reference. In space #9 a current activity plan was not posted nor available for review. GS 110-91(12); .0508(a) 805 Fire drills were not practiced monthly and/or the drill record was incomplete. Fire Drills were not conducted for 7/2025 and 8/2025. .0604(t); .0302(d)(5) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. One (1) outlet cover was left uncovered in space #1. 10A NCAC 09 .0604(c) 837 The EMC plan did not name the person responsible, and at least one alternate, for choosing and carrying out the plan of action to obtain appropriate medical care. The EMC plans were not all updated throughout the building, names of person's responsible were not current. .0802(a)(1)(A-B); 856 The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of. Trash was observed in the school-age/prek playground. 10A NCAC 09 .0604(p) 1054 Documentation of staff's on-going training was not on file and/or was not current . One (1) staff member did not have their ongoing training log completed. 10A NCAC 09 .1106(a) 1301 Center did not maintain a record of daily attendance. The following spaces did not have attendance completed, space #3 and #9. GS 110-91(9) 1311 Emergency medical care information was not on file in the center on the child's first day of attendance and/or was not updated as changes occurred or at least annually for each child. Two (2) files did not have emergency medical care information updated annually. .0802(c) 1792 Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. In space #8, a staff member was drinking out of a monster can energy drink. .0901(i) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. Emergency drills were not conducted every three (3) months. .0604(u);.0302(d)(8) 1834 Application did not have a medical action plan attached for any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services. One (1) file did not have a medical action plan on file for a child with food allergies. .0801(b) 1911 An incident report was not completed and mailed to a Division representative within seven days after the incident when medical treatment was required. Incident reports that required medical attention were not mailed within seven (7) days. .0802(f) Corrective Action Plan – Compliance Letter: The violations not corrected during the visit must be corrected immediately. The violations not corrected during the visit must be corrected immediately. On or before 12/9/25, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware that any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. A compliance letter template was shared with you if you need a digital copy, let me know. Please ensure that all these components are completed: • Name of your facility • Your facility ID number • Date the visit made • Date that you are submitting the compliance letter • Provide each cited violation number • Describe when and how each violation was corrected • Describe how you will prevent the reoccurrence of each violation (you need to specify how you will prevent the violation from re-occurring) • Sign with your signature Please email the information to: abigail.avalos@dhhs.nc.gov Compliance History: The program’s compliance history was seventy-six percent (76%) prior to today’s visit. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent (75%). Any violation (s) documented may impact the compliance history score. A compliance history report was given during the visit and I recommended to schedule a TA visit to review child care requirements. Rated License Information: The QRIS rulemaking process has been completed, this means that hold harmless is no longer in place. We are actively planning for the implementation of the new QRIS requirements. Lead In Water, Lead-Based Paint and Asbestos: As of today, this facility has completed all three (3) sections, lead in water, lead-based paint and asbestos testing. Technical Assistance: The following areas were reviewed with TA: - cleanliness of storage spaces this includes classroom closets - reviewing all forms (topical ointments, medication forms, children’s forms) and ensure all signatures that are required are reflected - lesson plans need full dates reflected Exit Conference: At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. We jointly reviewed the visit summary and documentation of my findings and violations with you, Ms. Griffin and Ms. Sweeney. Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest updates. If you have questions or need further assistance, please contact me at 704-249-6440 or via email at abigail.avalos@dhhs.nc.gov. Thank you for your assistance during today’s visit. Abigail Avalos, M.Ed. Child Care Consultant Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: THE SUNSHINE HOUSE Facility ID: 60002586 Consultant: ABIGAIL AVALOS Operation Type: Center Case Number: Visit Date: 11/25/2025 Number Present: 72 Completed Date: 11/25/2025 Age: From 0 To 5 Total Minutes: 235 Time In: 09:50 AM Time Out: 01:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an unannounced annual compliance visit. Upon arrival I was greeted by Ms. Whitney Griffin, Regional Director, I shared the reason for the visit. Ms. Griffin and Ms. Tyra Sweeny, new Director, assisted me. Permit Information: The program currently operates with a Four-Star Center License effective 10/18/18. The license was posted, with the following restrictions: - 1st shift - meets enhanced ratios - meets enhanced space I monitored the following items: licensed space, capacity, restrictions, supervision, staff/child ratio, and program records including records for staff, children, health, and safety. All classroom spaces, the kitchen, and four (4) outdoor learning environments were monitored. This facility has three (3) Meck Pre-K classrooms. Ownership: The facility’s corporate owner is The Sunshine House, Inc – N.C. with SoS ID #0404117, the entity is Current-Active. As a reminder, if any changes to the ownership need to be made, you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. Inspections: The program’s last fire inspection on file with DCDEE was completed on 11/19/24. Requirements were discussed; it was reported that you were aware that it was overdue. The program's last sanitation inspection on file with DCDEE was conducted on 8/13/25. The program received two (2) demerits and received a superior classification. The last playground inspection was completed on 11/16/25. Indoor Learning Environment: I observed children in the indoor learning environment and found supervision and staff/child ratios in compliance. Children were participating in individual care routines including feedings and nap. Children were engaged in free play, transitions, outdoor play, group time, lunch and nap/quiet time. Outdoor Learning Environment: The outdoor learning environments were monitored, requirements for tripping hazards and trash in the spaces were reviewed. Program Records: The recent fire drill was conducted on 10/27/25 and the last emergency drill was conducted on 6/30/25. Requirements were discussed for fire and emergency drills. The EPR plan was last updated on 10/24/24, please ensure that Ms. Sweeney, new director, completes the EPR training and has access to the risk management portal to update the facility’s EPR plan. Requirements were discussed for EMC and Incident Reports. Staff Records: The staff-training worksheets were not completed prior to the visit. Due to the transition of administration, it was reported that the staff and training worksheets were not fully completed. A follow-up visit will occur to monitor staff files, any violations cited will be added to this visit summary. A preservice form for Ms. Sweeney was left with you during the visit. Children’s Records: Nine (9) children’s files were reviewed, please refer to the children’s worksheet to review which files were monitored. Requirements were discussed for medical action plans and annual emergency care information on children’s applications. Medication: All reported medication was monitored and in compliance. Nutrition: The facility was in compliance with child care meal pattern requirements. Requirements for staff modeling appropriate eating behaviors was reviewed. Weapons: The facility was in compliance with child rare requirements regarding firearms. Transportation: It was reported that no transportation is being used. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. An annual fire inspection was not competed. 10A NCAC 09 .0304(a) 428 A current activity plan was not posted for each group of children for reference. In space #9 a current activity plan was not posted nor available for review. GS 110-91(12); .0508(a) 805 Fire drills were not practiced monthly and/or the drill record was incomplete. Fire Drills were not conducted for 7/2025 and 8/2025. .0604(t); .0302(d)(5) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. One (1) outlet cover was left uncovered in space #1. 10A NCAC 09 .0604(c) 837 The EMC plan did not name the person responsible, and at least one alternate, for choosing and carrying out the plan of action to obtain appropriate medical care. The EMC plans were not all updated throughout the building, names of person's responsible were not current. .0802(a)(1)(A-B); 856 The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of. Trash was observed in the school-age/prek playground. 10A NCAC 09 .0604(p) 1054 Documentation of staff's on-going training was not on file and/or was not current . One (1) staff member did not have their ongoing training log completed. 10A NCAC 09 .1106(a) 1301 Center did not maintain a record of daily attendance. The following spaces did not have attendance completed, space #3 and #9. GS 110-91(9) 1311 Emergency medical care information was not on file in the center on the child's first day of attendance and/or was not updated as changes occurred or at least annually for each child. Two (2) files did not have emergency medical care information updated annually. .0802(c) 1792 Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. In space #8, a staff member was drinking out of a monster can energy drink. .0901(i) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. Emergency drills were not conducted every three (3) months. .0604(u);.0302(d)(8) 1834 Application did not have a medical action plan attached for any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services. One (1) file did not have a medical action plan on file for a child with food allergies. .0801(b) 1911 An incident report was not completed and mailed to a Division representative within seven days after the incident when medical treatment was required. Incident reports that required medical attention were not mailed within seven (7) days. .0802(f) Corrective Action Plan – Compliance Letter: The violations not corrected during the visit must be corrected immediately. The violations not corrected during the visit must be corrected immediately. On or before 12/9/25, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware that any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. A compliance letter template was shared with you if you need a digital copy, let me know. Please ensure that all these components are completed: • Name of your facility • Your facility ID number • Date the visit made • Date that you are submitting the compliance letter • Provide each cited violation number • Describe when and how each violation was corrected • Describe how you will prevent the reoccurrence of each violation (you need to specify how you will prevent the violation from re-occurring) • Sign with your signature Please email the information to: abigail.avalos@dhhs.nc.gov Compliance History: The program’s compliance history was seventy-six percent (76%) prior to today’s visit. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent (75%). Any violation (s) documented may impact the compliance history score. A compliance history report was given during the visit and I recommended to schedule a TA visit to review child care requirements. Rated License Information: The QRIS rulemaking process has been completed, this means that hold harmless is no longer in place. We are actively planning for the implementation of the new QRIS requirements. Lead In Water, Lead-Based Paint and Asbestos: As of today, this facility has completed all three (3) sections, lead in water, lead-based paint and asbestos testing. Technical Assistance: The following areas were reviewed with TA: - cleanliness of storage spaces this includes classroom closets - reviewing all forms (topical ointments, medication forms, children’s forms) and ensure all signatures that are required are reflected - lesson plans need full dates reflected Exit Conference: At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. We jointly reviewed the visit summary and documentation of my findings and violations with you, Ms. Griffin and Ms. Sweeney. Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest updates. If you have questions or need further assistance, please contact me at 704-249-6440 or via email at abigail.avalos@dhhs.nc.gov. Thank you for your assistance during today’s visit. Abigail Avalos, M.Ed. Child Care Consultant Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: THE SUNSHINE HOUSE Facility ID: 60002586 Consultant: ABIGAIL AVALOS Operation Type: Center Case Number: Visit Date: 6/27/2025 Number Present: 50 Completed Date: 6/27/2025 Age: From 0 To 9 Total Minutes: 205 Time In: 02:35 PM Time Out: 06:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. Upon arrival I was greeted by you, Mr. Jason Jordan, the Director. I shared the reason for the visit, and you accompanied me throughout the walkthrough. Permit Information: The program currently operates with a Four-Star Center License effective 10/18/18. The license was posted, with restrictions to: - 1st shift - meets enhanced ratios - meets enhanced space I monitored the following items: supervision, staff/child ratios, new staff files, health, safety, and program records. All classroom spaces, the kitchen, and four (4) outdoor learning environments were monitored. This facility has three (3) Meck Pre-K classrooms, which are out for the summer at the moment. Today you inquired about the space capacity for the fenced-in area next to the infant and toddler playground. After further review, the area is not measured and isn’t licensed space. I will follow-up with you on next steps to get this space measured. Ownership: The facility’s corporate owner The Sunshine House, Inc. with SoS ID #: 0404117 was current and active. As a reminder, if any changes to the ownership need to be made, you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. Inspections: The program's last fire inspection on file with DCDEE was completed on 11/19/24. As a reminder, fire inspections need to be completed annually and the form for the fire inspector to use is located on our website under the provider tab and provider documents. Once the inspection is complete, please send your consultant a copy of the report within seven (7) days. The last playground inspection was completed on 5/29/25. The program's last sanitation inspection on file with DCDEE was completed on 2/26/25. The program received seven (7) demerits and received a Superior classification. Indoor Learning Environment: I observed children in the indoor learning environment and found supervision and staff/child ratios in compliance. Children were participating in tummy time, individual bottle feedings, free play, large-group activities, afternoon snack, and art activities. In space #1 and #4, I felt the handwashing sink’s water temperatures reach high temperatures. We reviewed to check all the other classrooms and to have the temperatures between the required 80-110 degrees Fahrenheit. Outdoor Learning Environment: The outdoor learning environments were monitored and in compliance. Program Records: The last fire drill was conducted on 6/18/25 and the last emergency drill was conducted on 3/3/25. The EPR plan was last updated on 10/24/24, please ensure that the EPR plan is completed and updated as you are the new administrator. The EMC plan also needs to be updated in each licensed space. Not all incident reports requiring medical action were sent within seven (7) days of the incident. Staff Records: The staff-training worksheet was completed during the visit for all new staff. There were seven (7) new staff files that were reviewed. One (1) staff file did not have their recognizing and responding training completed within ninety (90) days. Medication: Reported medication was monitored, in space #13 and #15, Benadryl was observed not locked, this was corrected during the visit. requirements were reviewed. In space #14, I observed in inhaler without a permission form or medical action plan, requirements were discussed. Weapons: The facility was in compliance with child care requirements regarding firearms. Violation Number Comment Rule 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. In space #13 and #15, Benadryl was observed not locked. 15A NCAC 18A .2820(d) 1834 Application did not have a medical action plan attached for any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services. In space #14, I observed an inhaler without a medical action plan. .0801(b) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One (1) staff file did not have their recognizing and responding training completed within ninety (90) days. .1102(g) 1903 Documentation was not on file for medication given in error and/or the documentation did not include the required information. In space #14, I observed in inhaler without permission documentation. .0803(14)(i-vii) 1911 An incident report was not completed and mailed to a Division representative within seven days after the incident when medical treatment was required. Not all incident reports requiring medical action were sent within seven (7) days of the incident. .0802(f) 9999 A violation was found for which there is no item number. Per EHS Rule: 15A NCAC 18A .2815 WATER SUPPLY, (e) Hot water used for cleaning and sanitizing utensils and laundry shall be provided at a minimum temperature of 120 degrees Fahrenheit at the point of use. Water in areas accessible to children shall be tempered between 80 degrees Fahrenheit and 110 degrees Fahrenheit. Hot water that exceeds 120 degrees Fahrenheit is a burn hazard and shall not be provided in areas accessible to children. For handwash lavatories used exclusively by school-age children, the requirement to provide water tempered between 80 degrees Fahrenheit and 110 degrees Fahrenheit shall not apply. In the event of the loss of hot water at the child care center, the operator shall immediately notify the local health department that serves the county in which the child care center is located. In space #1 and #4, I felt the handwashing sink’s water temperatures reach high temperatures. We reviewed to check all the other classrooms and to have the temperatures between the required 80-110 degrees Fahrenheit. Corrective Action Plan – Compliance Letter: The violations not corrected during the visit must be corrected immediately. On or before 7/11/25, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. A compliance letter template was shared with you please ensure that all these components are completed: • Name of your facility • Your facility ID number • Date the visit made • Date that you are submitting the compliance letter • Provide each cited violation number • Describe when and how each violation was corrected • Describe how you will prevent the reoccurrence of each violation (you need to specify how you will prevent the violation from re-occurring) • Sign with your signature Please email the information to: abigail.avalos@dhhs.nc.gov Compliance History: The program’s compliance history was seventy-seven percent (77%) prior to today’s visit. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent (75%). Any violation(s) documented may impact the compliance history score. Rated License Information: Hold harmless has been extended until the new QRIS (Quality Rating and Improvement System) is implemented, this is also known as SB 425 (Senate Bill 425). Providers in Cohort #1 are not required to go any further with a rated license assessment unless requested, and providers in Cohort #2 do not need to start their preparation year unless a rated license assessment is requested. Please refer back to the “Raise NC” communication that was sent on 5/27/25 and 6/25/25 regarding the new licensure system known as “QRIS” the Quality Rating and Improvement System. This new system is not in place yet, you will be notified when this occurs. DCDEE wants to know more about your interest in the new options so that we can plan for training, technical assistance and resources that will assist you in achieving your Two through Five-Star Rated License. Please note that at this time, you are not required to choose a specific licensure pathway. This survey information is not a commitment to any pathway, and you may change your mind as you learn more about your options. Lead in Water, Lead-Based Paint and Asbestos Testing: As of today, this facility has completed all three (3) sections, lead in water, lead-based paint and asbestos testing. Technical Assistance: Please ensure that bibs are not being stored, tied or hanging on infant cribs. For shelving, windowsills, or corners at children’s eye levels, please monitor for sharp edges. Screen time can be recorded on your lesson plan for children ages three (3) and up, or screen activities need to be logged on the screen log. When receiving medical permission forms, medical action plans, topical ointments forms, please check for entire completion including signatures, dates, expiration of items. We reviewed requirements for orientation forms, emergency information forms, WORKS letters and health and safety requirements. Reminders and Resources: Please visit the U.S. Consumer Product Safety Commission and the U.S. Food and Drug Administration (FDA) websites on a regular basis to have updates on recalled items. The web address is: https://www.cpsc.gov/ if your facility has any of the listed items present, please remove them immediately. Please ensure that all on-going training hours are being completed and documented as required for yourself and all staff members and that any annual documents are being updated and completed. These items will be monitored for completion at your annual compliance visit: - Staff Development Plans - Annual Evaluations for Staff - Medical Forms (Health Questionnaire/Emergency Info) - Polices (EMC, EPR, and any other policies that are amended) Please ensure to update your Emergency Preparedness Plan (EPR) to reflect all current information regarding your enrollment, contact numbers and any updates to your emergency plans. This will be reviewed at your annual compliance visit. The NC Child Care Health and Safety Resource Center, with support from the NC Division of Child Development and Early Education (DCDEE) has developed a webpage with resources to support early care and education programs immediately after an emergency or disaster event. Resources include Immediate Post-Disaster Self-Assessment for Early Educators, EPR Plan Guidance, Post-Disaster Child Care Center Sanitation Assessment Form and DCDEE Disaster Impact Report Portal. To visit the webpage, type the following into your browser: https://healthychildcare.unc.edu/resources/reference/immediate-post-disaster-resources/ Exit Conference: At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. We jointly reviewed the visit summary and documentation of my findings and violations with you, Mr. Jordan. Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest updates. If you have questions or need further assistance, please contact me at 704-249-6440 or via email at abigail.avalos@dhhs.nc.gov. Thank you for your assistance during today’s visit. Abigail Avalos, M.Ed. Child Care Consultant Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0601 · Violation

Name of Operation: THE SUNSHINE HOUSE Facility ID: 60002586 Consultant: ABIGAIL AVALOS Operation Type: Center Case Number: 0125-129L Visit Date: 1/27/2025 Number Present: 72 Completed Date: 1/27/2025 Age: From 0 To 5 Total Minutes: 205 Time In: 10:50 AM Time Out: 02:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to obtain information regarding an alleged violation of child care requirements. There is a concern that a child had access to a food item they had a known allergy or dietary restriction. Upon arrival, I was greeted by a teacher, she then went to notify you Ms. Jessica Helms, Director of a neighboring Sunshine House, of my arrival. It was reported that you have also been assisting this facility during this time that the company searches for a permanent director, alongside Ms. Kimberly Hutchins, Director of another neighboring Sunshine House. Ms. Hutchins arrived shortly after my arrival, and I shared the reason for the visit and reviewed the complaint allegation with you both and gave you a chance to respond. Interview Findings: I interviewed a total of four (4) staff members. All staff members verified that the incident on 1/8/25 did occur, where a two-year-old child was given a known allergen (dairy). Regarding this complaint, Ms. Lisa Matulewicz, Director of a neighboring Sunshine House, did complete a self-report of the incident that occurred on 1/8/25 and sent the information on 1/9/25. You both shared that you were aware of the incident and provided me with the following information and documentation: - You both verified that a two-year-old child was given a known allergen, which was dairy. - The child consumed dairy (milk) in an unlabeled sippy cup during lunch time on 1/8/25. - You reported that the child did not show any symptoms of a reaction and that no medical attention took place following the incident. - It was shared that the family reported that they gave the child an additional medication at home the morning of the incident, where the family shared it could have helped with the reduction of a more severe reaction. - It was reported that the family of the child was able to review the camera footage of the incident, where you reported you could see the error and the child consuming the wrong milk. - It was shared that the child is no longer enrolled at the facility. - It was reported that medical action plans are located in the classrooms, as well in the children’s files. - It was also reported that allergies are posted in the classrooms where children eat and in the kitchen. - It was shared that the staff member who gave the child the wrong milk took training regarding allergens, documentation was provided. - It was reported that an all-staff meeting took place on 1/21/25 where the importance of food allergies and adequate supervision were discussed with all staff. - When asked about any other similar incidents occurring in the past three (3) months, it was reported that there were none. Additional interviews that took place also verified that a two-year-old child was given a known allergen to dairy (whole milk). The additional interviews shared the following details: - On 1/8/25, two (2) staff members were preparing for lunch. One (1) was gathering the children together and the other one (1) was cleaning the classroom. The director was also in the classroom conversing with the staff. - The staff member who was preparing the children for lunch, sat all six (6) children together at the same table. It was reported that they typically separate the children into two (2) different tables, but not on this day. - The staff member gathering the children then gave them their lunch and their beverages. It was shared that at that time, their classroom needed four (4) whole milk sippy cups and two (2) plant-based milk, also in sippy cups. - It was reported that their milk is delivered to their classroom already poured, and that on this particular day, there was a new cook and the milk’s were all in a variety of colored sippy cups (blue, yellow, green). There were no labels on the cups this day nor distinctive colored cups (red cups) were present. - The staff member assisting with lunch dispersed the sippy cups amongst the children and then left to cover a lunch break in a neighboring classroom. - The staff member who was cleaning remained in the classroom and noticed that the child involved in the incident had consumed about half of the whole milk and immediately took the sippy cup away. The child’s hands were washed, and they were given water. - It was reported that the director was notified immediately, and that the staff member was observing the child for symptoms of a reaction, in which it was shared that none were reported. - The staff member then called the family of the child, and the family picked up the child following the call. - Following the incident, the director notified the staff member who dispersed the milk of what had just occurred and met with them individually to review footage of how the incident occurred. I reviewed with all individuals interviewed that per child care rules medical action plans need to be completed and maintained on file and updated as changes occur and on an annual basis. I also reviewed that allergy postings need to be in the meal prep area and where the children eat. I also reviewed the requirements needed for updating and maintain the emergency medical care plan. Observations: During the visit, I was able to review and observe the following: - The incident report regarding the incident on 1/8/25. - The child’s file where the medication action plan was on file and the information for their allergies and required medication. - I observed postings of children’s allergies in the kitchen and in the classroom. I observe the kitchen door propped open unlocked, there was no one inside, I reviewed the requirements, this was corrected during the visit. - I observed the training that one (1) staff member took on 1/10/25 on ProSoultions, specific to allergens. - I observed lunch in the classroom where the incident took place, I observed three (3) staff members with eight (8) children present. The children were using two (2) tables, and one (1) child had a red cup, which was verified that they had a severe allergy to dairy as well. I was unable to review camera footage during today’s visit, a follow-up email will be sent to obtain the video. During review of the posted allergies for children, I asked you to update the list as changes occur. I observed incorrect information for a current child and information for a child that is no longer enrolled at the facility. I reviewed to ensure that what you have on file on the Medical Action Plans need to match your posted allergies. As an additional safety measure, I also shared to label the child's cups who have an allergen to dairy and not just rely on them having a red cup. Findings: Based on interviews and observations the allegation that, “There is a concern that a child had access to a food item they had a known allergy or dietary restriction.” is substantiated. I conducted a walk-through of the center. Supervision, staff/child ratios, adequate/approved space and permit restrictions were observed in compliance. The children were observed participating in individual routines, and lunch time. There were seventy-two (72) children present. Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. On 1/8/25, a two-year-old child was given a known allergen. 10A NCAC 09 .0601(a) 9999 A violation was found for which there is no item number. Sanitation Rule: 15A NCAC 18A .2815 WATER SUPPLY specifies the following which requires kitchen's to be locked at all times:(e) Hot water used for cleaning and sanitizing utensils and laundry shall be provided at a minimum temperature of 120 degrees Fahrenheit at the point of use. Water in areas accessible to children shall be tempered between 80 degrees Fahrenheit and 110 degrees Fahrenheit. Hot water that exceeds 120 degrees Fahrenheit is a burn hazard and shall not be provided in areas accessible to children. For hand wash lavatories used exclusively by school-age children, the requirement to provide water tempered between 80 degrees Fahrenheit and 110 degrees Fahrenheit shall not apply. In the event of the loss of hot water at the child care center, the operator shall immediately notify the local health department that serves the county in which the child care center is located. I observed the kitchen door open and not closed and locked. Corrective Action Plan: The violation not corrected during the visit must be corrected immediately. On or before 2/10/25, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violation was corrected. Please be aware that any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Please ensure that all these components are in your compliance letter, template was left with you: • Name of your facility • Your facility ID number • Date the visit made • Date that you are submitting the compliance letter • Provide each cited violation number • Describe when and how each violation was corrected • Describe how you will prevent the recurrence of each violation (you need to specify how you will prevent the violation • from re-occurring) • Sign with your signature Please email the information to: abigail.avalos@dhhs.nc.gov Technical Assistance: I left with you today a printout of rule reminders around Medical Action Plans and Nutrition Requirements. In addition, I reviewed to regularly train staff on procedures for handling allergens and to continue to report any incidents where children have been exposed to or ingested a known allergen. I also suggest reaching out to your child care health consultants in Mecklenburg County to inquire about health and safety topics and for your staff to partake in trainings and sessions about allergies. The website to visit to find your health consultant and for more resources is: https://healthychildcare.unc.edu/ Please also conduct regular staff meetings where you review your emergency care plan, medical action plans for children and procedures your facility has established to maintain a safe environment in specific to children with allergies. Exit Conference: Unannounced follow-up visits will occur in the future. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. We jointly reviewed the visit summary and documentation of my findings with you, Ms. Helms and Ms. Hutchins. Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest updates. If you have questions or need further assistance, please contact me at 704-249-6440 or via email at abigail.avalos@dhhs.nc.gov. Thank you for your assistance during today’s visit. Abigail Avalos, M.Ed. Child Care Consultant Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0713 · Violation

Name of Operation: THE SUNSHINE HOUSE Facility ID: 60002586 Consultant: ABIGAIL AVALOS Operation Type: Center Case Number: Visit Date: 12/11/2024 Number Present: 49 Completed Date: 12/11/2024 Age: From 0 To 7 Total Minutes: 120 Time In: 02:30 PM Time Out: 04:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Compliance Follow-Up Announced/Unannounced: Unannounced The purpose of today's unannounced visit is to follow up on an annual compliance visit conducted on 11/27/24 with a focus on discipline and correction of violations. After waiting a few minutes at the door I was greeted by Ms. Lisa Matulewicz, Director of TSH in Ballentyne. I shared the reason for the visit. You shared you were moving children due to staff not back from breaks yet. I signed in and began the walkthrough on my own. You were able to assist me once I finished the walkthrough. I conducted a walkthrough of the indoor and outdoor learning environments. I monitored the following items: supervision, staff/child ratios, adequate approved space, and permit restrictions. We reviewed the strategies that have been implemented since my last visit on 11/27/24 regarding discipline. It was reported that you met with the individual and that they also took a prosolutions training regarding discipline. I received the compliance letter during the visit, all violations were confirmed corrected. Children were observed participating in naps and individual routines (feeding), toileting and handwashing routines, free play, and pick-up. I observed appropriate language and redirection from staff. I observed a four-year-old child in the toddler classroom; the child was placed in the classroom until the school-age and wrap care teachers were available. This was corrected within a few minutes. During the visit, I shared that following rule on page. 26 of Ch.9: 10A NCAC 09 .0713 STAFF/CHILD RATIOS FOR CENTERS (6) except as provided in Subparagraph (2) of this Paragraph, children between the ages of 12 months and 24 months shall not be grouped with older children unless all children in the group are less than three years of age; Three (3) violations were observed, and they were corrected during the visit. Please follow-up with me via email regarding the correction of your mulch. An unannounced follow-up visit will occur in the future. Violation Number Comment Rule 318 Children between 12 and 24 months of age were grouped with children 3 years of age or older. In space #3, I observed a four-year-old child grouped with children 1 and 2-years of age. 10A NCAC 09 .0713(a)(6) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Space #3 and #14 had plastic bags accessible to children. This is a repeat violation. .0604(q) 1301 Center did not maintain a record of daily attendance. Space #9 did not have current attendance completed for 12/11/24. This is a repeat violation. GS 110-91(9) Compliance History: The program’s compliance history was eighty-two percent (82%) prior to today’s visit. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent (75%). Any violation (s) documented may impact the compliance history score. Exit Conference: At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. We jointly reviewed the visit summary and documentation of my findings with you, Ms. Matulewicz. Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest updates. If you have questions or need further assistance, please contact me at 704-249-6440 or via email at abigail.avalos@dhhs.nc.gov. Thank you for your assistance during today’s visit. Abigail Avalos, M.Ed. Child Care Consultant Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: THE SUNSHINE HOUSE Facility ID: 60002586 Consultant: ABIGAIL AVALOS Operation Type: Center Case Number: Visit Date: 12/11/2024 Number Present: 49 Completed Date: 12/11/2024 Age: From 0 To 7 Total Minutes: 120 Time In: 02:30 PM Time Out: 04:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Compliance Follow-Up Announced/Unannounced: Unannounced The purpose of today's unannounced visit is to follow up on an annual compliance visit conducted on 11/27/24 with a focus on discipline and correction of violations. After waiting a few minutes at the door I was greeted by Ms. Lisa Matulewicz, Director of TSH in Ballentyne. I shared the reason for the visit. You shared you were moving children due to staff not back from breaks yet. I signed in and began the walkthrough on my own. You were able to assist me once I finished the walkthrough. I conducted a walkthrough of the indoor and outdoor learning environments. I monitored the following items: supervision, staff/child ratios, adequate approved space, and permit restrictions. We reviewed the strategies that have been implemented since my last visit on 11/27/24 regarding discipline. It was reported that you met with the individual and that they also took a prosolutions training regarding discipline. I received the compliance letter during the visit, all violations were confirmed corrected. Children were observed participating in naps and individual routines (feeding), toileting and handwashing routines, free play, and pick-up. I observed appropriate language and redirection from staff. I observed a four-year-old child in the toddler classroom; the child was placed in the classroom until the school-age and wrap care teachers were available. This was corrected within a few minutes. During the visit, I shared that following rule on page. 26 of Ch.9: 10A NCAC 09 .0713 STAFF/CHILD RATIOS FOR CENTERS (6) except as provided in Subparagraph (2) of this Paragraph, children between the ages of 12 months and 24 months shall not be grouped with older children unless all children in the group are less than three years of age; Three (3) violations were observed, and they were corrected during the visit. Please follow-up with me via email regarding the correction of your mulch. An unannounced follow-up visit will occur in the future. Violation Number Comment Rule 318 Children between 12 and 24 months of age were grouped with children 3 years of age or older. In space #3, I observed a four-year-old child grouped with children 1 and 2-years of age. 10A NCAC 09 .0713(a)(6) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Space #3 and #14 had plastic bags accessible to children. This is a repeat violation. .0604(q) 1301 Center did not maintain a record of daily attendance. Space #9 did not have current attendance completed for 12/11/24. This is a repeat violation. GS 110-91(9) Compliance History: The program’s compliance history was eighty-two percent (82%) prior to today’s visit. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent (75%). Any violation (s) documented may impact the compliance history score. Exit Conference: At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. We jointly reviewed the visit summary and documentation of my findings with you, Ms. Matulewicz. Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest updates. If you have questions or need further assistance, please contact me at 704-249-6440 or via email at abigail.avalos@dhhs.nc.gov. Thank you for your assistance during today’s visit. Abigail Avalos, M.Ed. Child Care Consultant Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: THE SUNSHINE HOUSE Facility ID: 60002586 Consultant: ABIGAIL AVALOS Operation Type: Center Case Number: Visit Date: 12/11/2024 Number Present: 49 Completed Date: 12/11/2024 Age: From 0 To 7 Total Minutes: 120 Time In: 02:30 PM Time Out: 04:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Compliance Follow-Up Announced/Unannounced: Unannounced The purpose of today's unannounced visit is to follow up on an annual compliance visit conducted on 11/27/24 with a focus on discipline and correction of violations. After waiting a few minutes at the door I was greeted by Ms. Lisa Matulewicz, Director of TSH in Ballentyne. I shared the reason for the visit. You shared you were moving children due to staff not back from breaks yet. I signed in and began the walkthrough on my own. You were able to assist me once I finished the walkthrough. I conducted a walkthrough of the indoor and outdoor learning environments. I monitored the following items: supervision, staff/child ratios, adequate approved space, and permit restrictions. We reviewed the strategies that have been implemented since my last visit on 11/27/24 regarding discipline. It was reported that you met with the individual and that they also took a prosolutions training regarding discipline. I received the compliance letter during the visit, all violations were confirmed corrected. Children were observed participating in naps and individual routines (feeding), toileting and handwashing routines, free play, and pick-up. I observed appropriate language and redirection from staff. I observed a four-year-old child in the toddler classroom; the child was placed in the classroom until the school-age and wrap care teachers were available. This was corrected within a few minutes. During the visit, I shared that following rule on page. 26 of Ch.9: 10A NCAC 09 .0713 STAFF/CHILD RATIOS FOR CENTERS (6) except as provided in Subparagraph (2) of this Paragraph, children between the ages of 12 months and 24 months shall not be grouped with older children unless all children in the group are less than three years of age; Three (3) violations were observed, and they were corrected during the visit. Please follow-up with me via email regarding the correction of your mulch. An unannounced follow-up visit will occur in the future. Violation Number Comment Rule 318 Children between 12 and 24 months of age were grouped with children 3 years of age or older. In space #3, I observed a four-year-old child grouped with children 1 and 2-years of age. 10A NCAC 09 .0713(a)(6) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Space #3 and #14 had plastic bags accessible to children. This is a repeat violation. .0604(q) 1301 Center did not maintain a record of daily attendance. Space #9 did not have current attendance completed for 12/11/24. This is a repeat violation. GS 110-91(9) Compliance History: The program’s compliance history was eighty-two percent (82%) prior to today’s visit. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent (75%). Any violation (s) documented may impact the compliance history score. Exit Conference: At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. We jointly reviewed the visit summary and documentation of my findings with you, Ms. Matulewicz. Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest updates. If you have questions or need further assistance, please contact me at 704-249-6440 or via email at abigail.avalos@dhhs.nc.gov. Thank you for your assistance during today’s visit. Abigail Avalos, M.Ed. Child Care Consultant Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0803 · Violation

Name of Operation: THE SUNSHINE HOUSE Facility ID: 60002586 Consultant: ABIGAIL AVALOS Operation Type: Center Case Number: Visit Date: 11/27/2024 Number Present: 29 Completed Date: 11/27/2024 Age: From 0 To 8 Total Minutes: 359 Time In: 09:01 AM Time Out: 03:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an unannounced annual compliance visit. Upon arrival I was greeted by Ms. Lisa Matulewicz, Director of another Sunshine location. I was informed that the previous director was no longer employed at the facility. I shared the reason for the visit. Ms. Matulewicz assisted me. Permit Information: Your program currently operates with a Four-Star Center License effective 10/18/18. The license was posted, with the following restrictions: - 1st shift - meets enhanced ratios - meets enhanced space I monitored the following items: licensed space, capacity, restrictions, supervision, staff/child ratio, and program records including records for staff, children, health, and safety. All classroom spaces, the kitchen, and four (4) outdoor learning environments were monitored. This facility has three (3) Meck Pre-K classrooms. Ownership: The facility’s corporate owner is The Sunshine House, Inc – N.C. with SoS ID #0404117, the entity is Current-Active. As a reminder, if any changes to the ownership need to be made, you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. Inspections: The program’s last fire inspection on file with DCDEE was completed on 11/28/23. The facility had a copy of the Fire Marshal’s recent inspection report completed for 11/25/24. The inspection stated the fire alarm system needed to be reset. During the visit, Ms. Matulewicz called the Fire Marshal, and he stated that no further action was required nor follow-up visit. As a reminder, fire inspections need to be completed annually and the form for the fire inspector to use is located on our website under the provider tab and provider documents. Once the inspection is complete, please send your consultant a copy of the report within seven on the DCDEE form within (7) days. The program's last sanitation inspection on file with DCDEE was conducted on 8/23/24. The program received seven (7) demerits and received a superior classification. The last playground inspection was completed on 11/15/24. Indoor Learning Environment: I observed children in the indoor learning environment and found supervision and staff/child ratios in compliance. Children were participating in individual care routines, free play, transitions, outdoor play and group time. While I was typing the visit summary, I overheard teachers in space #15 use a harsh tone and inappropriate redirection language when re-directing the children. I observed the classroom and asked the teachers how the transition was going. Overall, they started pointing behaviors out and I placed emphasis on the needs that the children might have vs. the task of cleaning of lunch. I reviewed using appropriate language and to be mindful of the tone when redirecting children and to use positive enforcement. In space #3 and space #15, I observed a roll of plastic bags accessible to children under three-years-old, we reviewed this requirement, this was corrected during the visit. In space #8, I reviewed that staff should keep their carpets, floors and learning areas clean from dirt, outdoor elements and have cleanliness overall. In space #10, I observed a toilet in need of flushing and cleanliness. Space #10 and #14 did not have sufficient materials in the dramatic center and in the reading center, please remember that there needs to be sufficient materials and activities for three (3) children to play simultaneously. In space #12, I observed a broken broom and a visibly dirty step stool in need of replacing and cleaning. In space #14, I observed the sink in the back of the classroom being used for storage. The sink next to the cubbies was visibly dirty. The toilets in between space #14 and #15 had two (2) toilets that were visibly dirty and in need of cleaning. I observed foam blocks in space #15 that were bitten and needing to be replaced. Outdoor Learning Environment: The outdoor learning environments were monitored. I observed the mulch in the toddler playground (swing area) in need of mulch, the adequate depth of surfacing was not six (6) inches. I observed that mulch was also needed in the two’s and three’s playground, there were also three (3) areas that were tripping hazards due to large holes that had been used for digging. In the school-age playground, I observed a sensory table upside down with broken legs. Program Records: The recent fire drill was conducted 11/21/24 and the last emergency drill was conducted on 10/31/24. The EPR plan was last updated on 10/24/24, once a new director has been hired and appointed to this facility, please ensure that the EPR plan is completed, and the EMC plan is updated in each licensed space. Monthly attendance was not competed since 11/21/24 in space #10. Staff Records: The staff-training worksheets were completed prior to the visit. There were six (6) new staff files reviewed, and one (1) existing staff files. Please refer to the staff/training worksheet to review which files were monitored. Annual on-going training needs to be completed within your annual compliance year. For example, for 2023-2024, all on-going training should have been completed for all staff employed more than a year between 11/30/23 to 11/30/24. One (1) staff member did not complete the required five (5) on-going training hours, please remember that only half of the required hours can carry over to the next annual compliance year. I observed, one (1) staff file with medical and personnel information altogether in one (1) file, we reviewed the requirement. Children’s Records: Ten (10) children’s files were reviewed, please refer to the children’s worksheet to review which files were monitored. I reviewed that emergency information, transportation, and off-premises forms need to be updated annually; three (3) files needed this information updated. I observed one (1) file with no dates on all the policy reviews, we reviewed that accurate documentation is needed. Medication: All reported medication was monitored. In space #1, I observed two (2) over the counter diaper creams on a medication administration permission form, we reviewed that this was the incorrect form and to complete two (2) separate topical ointment permission forms, one (1) for each diaper cream. In space #2 I observed two (2) expired diaper creams. Space #2 also had an over-the-counter allergy medication for a one (1) year old child, the medication specified to not administer to any children under age two (2). Nutrition: The facility was in compliance with child care meal pattern requirements. In space #15, I observed two (2) teacher beverages on the shelf, a Gatorade and a Suja drink, we reviewed the requirements. Weapons: The facility was in compliance with child rare requirements regarding firearms. Transportation: It was reported that no transportation is being used and hasn’t been used this school-year. Violation Number Comment Rule 468 When three year old children and older were in care, the materials and equipment in the activity area was not in sufficient quantity to allow at least three children to use the area regardless of whether the children choose the same or different activities. Space #10 and #14 did not have sufficient materials in the dramatic center and in the reading center. .0510(d)(1) 604 Lavatories were not kept clean, in good repair and kept free of storage. In space #14, I observed the sink in the back of the classroom being used for storage. The sink next to the cubbies was visibly dirty. 15A NCAC 18A .2818(a) 605 Toilet fixtures were not cleaned and disinfected at least daily and when visibly soiled. In space #10, I observed a toilet in need of flushing and cleanliness. The toilets in between space #14 and #15 had two (2) toilets that were visibly dirty and in need of cleaning. 15A NCAC 18A.2817(b) 721 All equipment and furnishings were not in good repair. In space #8, I observed carpets, floors and learning areas with dirt, outdoor elements and overall dirty. In space #12, I observed a broken broom and a visibly dirty step stool in need of replacing and cleaning. I observed foam blocks in space #15 that were bitten and needing to be replaced. In the school-age playground, I observed a sensory table upside down with broken legs. G.S. 110-91(6); .0601(b) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. In space #1, I observed two (2) over the counter diaper creams without the correct administration form. 10A NCAC 09 .0803(1)(a & b) 843 A drug or medicine was administered after its expiration date. In space #2 I observed two (2) expired diaper creams 10A NCAC 09 .0803(1)(d) 846 Over-the-counter medicines were not in their original containers or administered as authorized in writing by parent, physician or authorized health professional. Space #2 had an over-the-counter allergy medication for a one (1) year old child, the medication specified to not administer to any children under age two (2). 10A NCAC 09 .0803(4) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space #3 and space #15, I observed a roll of plastic bags accessible to children under three-years-old. .0604(q) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. One (1) staff member did not complete the required five (5) on-going training hours. .1103(a) 1301 Center did not maintain a record of daily attendance. Monthly attendance was not competed since 11/21/24 in space #10. GS 110-91(9) 1311 Emergency medical care information was not on file in the center on the child's first day of attendance and/or was not updated as changes occurred or at least annually for each child. Three (3) files needed updated emergency medical care information. .0802(c) 1322 A written statement from each child's parent giving standing permission which may be valid for up to twelve months for participation in off premise activities that occur on a regular basis was not available. Three (3) files needed updated off premise forms. .1005(b)(4) 1792 Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. In space #15, I observed two (2) teacher beverages on the shelf, a Gatorade and a Suja drink. .0901(i) 1867 The depth of the loose surfacing was not based on critical height of the equipment. I observed the mulch in the toddler playground (swing area) in need of mulch, the adequate depth of surfacing was not six (6) inches. I observed that mulch was also needed in the two’s and three’s playground. .0605(k)(1-4) 1876 A child was yelled at, shamed, humiliated, frightened, threatened or bullied. I overheard teachers in space #15 use a harsh tone and inappropriate redirection language when re-directing the children. A teacher threatened to call a child's mom. .1803(a)(9) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. I observed, one (1) staff file with medical and personnel information altogether in one (1) file. .0701(d) Corrective Action Plan: The violations not corrected during the visit must be corrected immediately. The violations not corrected during the visit must be corrected immediately. On or before 12/11/24, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware that any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. A compliance letter template was shared with you if you need a digital copy, let me know. Please ensure that all these components are completed: • Name of your facility • Your facility ID number • Date the visit made • Date that you are submitting the compliance letter • Provide each cited violation number • Describe when and how each violation was corrected • Describe how you will prevent the reoccurrence of each violation (you need to specify how you will prevent the violation from re-occurring) • Sign with your signature Please email the information to: abigail.avalos@dhhs.nc.gov Compliance History: The program’s compliance history was eighty-five percent (85%) prior to today’s visit. Rated License Information: Hold harmless has been extended until the new QRIS (Quality Rating and Improvement System) is implemented, this is also known as SB 425 (Senate Bill 425). Providers in Cohort #1 are not required to go any further with a rated license assessment unless requested, and providers in Cohort #2 do not need to start their preparation year unless a rated license assessment is requested. Lead In Water, Lead-Based Paint and Asbestos: 10A NCAC 41C .1001 through .1007 and 15A NCAC 18A .2816 require all child care facilities (homes and centers) to test for lead in drinking water, identify lead based paint hazards, and mitigate or restrict access to identified hazards. The Clean Classrooms for Carolina Kids program is designed to identify and eliminate exposure to lead and asbestos hazards in building infrastructure, while providing child care facilities with the support needed to meet all rule requirements. The program is free, and the first step is to watch one of the pre-enrollment webinars, which are available at www.cleanwaterforUSkids.org/carolina. Additional information can be found in the Raise North Carolina Newsletter sent via email on 12/7/23 from DCDEE. As of today, this facility has completed all three (3) sections, lead in water, lead-based paint and asbestos testing. Technical Assistance: Please look into having locking mechanisms for the staff lounge area, there are currently no lock or key function to lock the two (2) doors. Please do not store hazardous items in this space due to the missing locks. Please post the most current summary of the law, a copy can be found on our website. Exit Conference: At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. We jointly reviewed the visit summary and documentation of my findings and violations with you, Ms. Matuleewicz. Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest updates. If you have questions or need further assistance, please contact me at 704-249-6440 or via email at abigail.avalos@dhhs.nc.gov. Thank you for your assistance during today’s visit. Abigail Avalos, M.Ed. Child Care Consultant Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0803 · Violation

Name of Operation: THE SUNSHINE HOUSE Facility ID: 60002586 Consultant: ABIGAIL AVALOS Operation Type: Center Case Number: Visit Date: 11/27/2024 Number Present: 29 Completed Date: 11/27/2024 Age: From 0 To 8 Total Minutes: 359 Time In: 09:01 AM Time Out: 03:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an unannounced annual compliance visit. Upon arrival I was greeted by Ms. Lisa Matulewicz, Director of another Sunshine location. I was informed that the previous director was no longer employed at the facility. I shared the reason for the visit. Ms. Matulewicz assisted me. Permit Information: Your program currently operates with a Four-Star Center License effective 10/18/18. The license was posted, with the following restrictions: - 1st shift - meets enhanced ratios - meets enhanced space I monitored the following items: licensed space, capacity, restrictions, supervision, staff/child ratio, and program records including records for staff, children, health, and safety. All classroom spaces, the kitchen, and four (4) outdoor learning environments were monitored. This facility has three (3) Meck Pre-K classrooms. Ownership: The facility’s corporate owner is The Sunshine House, Inc – N.C. with SoS ID #0404117, the entity is Current-Active. As a reminder, if any changes to the ownership need to be made, you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. Inspections: The program’s last fire inspection on file with DCDEE was completed on 11/28/23. The facility had a copy of the Fire Marshal’s recent inspection report completed for 11/25/24. The inspection stated the fire alarm system needed to be reset. During the visit, Ms. Matulewicz called the Fire Marshal, and he stated that no further action was required nor follow-up visit. As a reminder, fire inspections need to be completed annually and the form for the fire inspector to use is located on our website under the provider tab and provider documents. Once the inspection is complete, please send your consultant a copy of the report within seven on the DCDEE form within (7) days. The program's last sanitation inspection on file with DCDEE was conducted on 8/23/24. The program received seven (7) demerits and received a superior classification. The last playground inspection was completed on 11/15/24. Indoor Learning Environment: I observed children in the indoor learning environment and found supervision and staff/child ratios in compliance. Children were participating in individual care routines, free play, transitions, outdoor play and group time. While I was typing the visit summary, I overheard teachers in space #15 use a harsh tone and inappropriate redirection language when re-directing the children. I observed the classroom and asked the teachers how the transition was going. Overall, they started pointing behaviors out and I placed emphasis on the needs that the children might have vs. the task of cleaning of lunch. I reviewed using appropriate language and to be mindful of the tone when redirecting children and to use positive enforcement. In space #3 and space #15, I observed a roll of plastic bags accessible to children under three-years-old, we reviewed this requirement, this was corrected during the visit. In space #8, I reviewed that staff should keep their carpets, floors and learning areas clean from dirt, outdoor elements and have cleanliness overall. In space #10, I observed a toilet in need of flushing and cleanliness. Space #10 and #14 did not have sufficient materials in the dramatic center and in the reading center, please remember that there needs to be sufficient materials and activities for three (3) children to play simultaneously. In space #12, I observed a broken broom and a visibly dirty step stool in need of replacing and cleaning. In space #14, I observed the sink in the back of the classroom being used for storage. The sink next to the cubbies was visibly dirty. The toilets in between space #14 and #15 had two (2) toilets that were visibly dirty and in need of cleaning. I observed foam blocks in space #15 that were bitten and needing to be replaced. Outdoor Learning Environment: The outdoor learning environments were monitored. I observed the mulch in the toddler playground (swing area) in need of mulch, the adequate depth of surfacing was not six (6) inches. I observed that mulch was also needed in the two’s and three’s playground, there were also three (3) areas that were tripping hazards due to large holes that had been used for digging. In the school-age playground, I observed a sensory table upside down with broken legs. Program Records: The recent fire drill was conducted 11/21/24 and the last emergency drill was conducted on 10/31/24. The EPR plan was last updated on 10/24/24, once a new director has been hired and appointed to this facility, please ensure that the EPR plan is completed, and the EMC plan is updated in each licensed space. Monthly attendance was not competed since 11/21/24 in space #10. Staff Records: The staff-training worksheets were completed prior to the visit. There were six (6) new staff files reviewed, and one (1) existing staff files. Please refer to the staff/training worksheet to review which files were monitored. Annual on-going training needs to be completed within your annual compliance year. For example, for 2023-2024, all on-going training should have been completed for all staff employed more than a year between 11/30/23 to 11/30/24. One (1) staff member did not complete the required five (5) on-going training hours, please remember that only half of the required hours can carry over to the next annual compliance year. I observed, one (1) staff file with medical and personnel information altogether in one (1) file, we reviewed the requirement. Children’s Records: Ten (10) children’s files were reviewed, please refer to the children’s worksheet to review which files were monitored. I reviewed that emergency information, transportation, and off-premises forms need to be updated annually; three (3) files needed this information updated. I observed one (1) file with no dates on all the policy reviews, we reviewed that accurate documentation is needed. Medication: All reported medication was monitored. In space #1, I observed two (2) over the counter diaper creams on a medication administration permission form, we reviewed that this was the incorrect form and to complete two (2) separate topical ointment permission forms, one (1) for each diaper cream. In space #2 I observed two (2) expired diaper creams. Space #2 also had an over-the-counter allergy medication for a one (1) year old child, the medication specified to not administer to any children under age two (2). Nutrition: The facility was in compliance with child care meal pattern requirements. In space #15, I observed two (2) teacher beverages on the shelf, a Gatorade and a Suja drink, we reviewed the requirements. Weapons: The facility was in compliance with child rare requirements regarding firearms. Transportation: It was reported that no transportation is being used and hasn’t been used this school-year. Violation Number Comment Rule 468 When three year old children and older were in care, the materials and equipment in the activity area was not in sufficient quantity to allow at least three children to use the area regardless of whether the children choose the same or different activities. Space #10 and #14 did not have sufficient materials in the dramatic center and in the reading center. .0510(d)(1) 604 Lavatories were not kept clean, in good repair and kept free of storage. In space #14, I observed the sink in the back of the classroom being used for storage. The sink next to the cubbies was visibly dirty. 15A NCAC 18A .2818(a) 605 Toilet fixtures were not cleaned and disinfected at least daily and when visibly soiled. In space #10, I observed a toilet in need of flushing and cleanliness. The toilets in between space #14 and #15 had two (2) toilets that were visibly dirty and in need of cleaning. 15A NCAC 18A.2817(b) 721 All equipment and furnishings were not in good repair. In space #8, I observed carpets, floors and learning areas with dirt, outdoor elements and overall dirty. In space #12, I observed a broken broom and a visibly dirty step stool in need of replacing and cleaning. I observed foam blocks in space #15 that were bitten and needing to be replaced. In the school-age playground, I observed a sensory table upside down with broken legs. G.S. 110-91(6); .0601(b) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. In space #1, I observed two (2) over the counter diaper creams without the correct administration form. 10A NCAC 09 .0803(1)(a & b) 843 A drug or medicine was administered after its expiration date. In space #2 I observed two (2) expired diaper creams 10A NCAC 09 .0803(1)(d) 846 Over-the-counter medicines were not in their original containers or administered as authorized in writing by parent, physician or authorized health professional. Space #2 had an over-the-counter allergy medication for a one (1) year old child, the medication specified to not administer to any children under age two (2). 10A NCAC 09 .0803(4) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space #3 and space #15, I observed a roll of plastic bags accessible to children under three-years-old. .0604(q) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. One (1) staff member did not complete the required five (5) on-going training hours. .1103(a) 1301 Center did not maintain a record of daily attendance. Monthly attendance was not competed since 11/21/24 in space #10. GS 110-91(9) 1311 Emergency medical care information was not on file in the center on the child's first day of attendance and/or was not updated as changes occurred or at least annually for each child. Three (3) files needed updated emergency medical care information. .0802(c) 1322 A written statement from each child's parent giving standing permission which may be valid for up to twelve months for participation in off premise activities that occur on a regular basis was not available. Three (3) files needed updated off premise forms. .1005(b)(4) 1792 Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. In space #15, I observed two (2) teacher beverages on the shelf, a Gatorade and a Suja drink. .0901(i) 1867 The depth of the loose surfacing was not based on critical height of the equipment. I observed the mulch in the toddler playground (swing area) in need of mulch, the adequate depth of surfacing was not six (6) inches. I observed that mulch was also needed in the two’s and three’s playground. .0605(k)(1-4) 1876 A child was yelled at, shamed, humiliated, frightened, threatened or bullied. I overheard teachers in space #15 use a harsh tone and inappropriate redirection language when re-directing the children. A teacher threatened to call a child's mom. .1803(a)(9) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. I observed, one (1) staff file with medical and personnel information altogether in one (1) file. .0701(d) Corrective Action Plan: The violations not corrected during the visit must be corrected immediately. The violations not corrected during the visit must be corrected immediately. On or before 12/11/24, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware that any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. A compliance letter template was shared with you if you need a digital copy, let me know. Please ensure that all these components are completed: • Name of your facility • Your facility ID number • Date the visit made • Date that you are submitting the compliance letter • Provide each cited violation number • Describe when and how each violation was corrected • Describe how you will prevent the reoccurrence of each violation (you need to specify how you will prevent the violation from re-occurring) • Sign with your signature Please email the information to: abigail.avalos@dhhs.nc.gov Compliance History: The program’s compliance history was eighty-five percent (85%) prior to today’s visit. Rated License Information: Hold harmless has been extended until the new QRIS (Quality Rating and Improvement System) is implemented, this is also known as SB 425 (Senate Bill 425). Providers in Cohort #1 are not required to go any further with a rated license assessment unless requested, and providers in Cohort #2 do not need to start their preparation year unless a rated license assessment is requested. Lead In Water, Lead-Based Paint and Asbestos: 10A NCAC 41C .1001 through .1007 and 15A NCAC 18A .2816 require all child care facilities (homes and centers) to test for lead in drinking water, identify lead based paint hazards, and mitigate or restrict access to identified hazards. The Clean Classrooms for Carolina Kids program is designed to identify and eliminate exposure to lead and asbestos hazards in building infrastructure, while providing child care facilities with the support needed to meet all rule requirements. The program is free, and the first step is to watch one of the pre-enrollment webinars, which are available at www.cleanwaterforUSkids.org/carolina. Additional information can be found in the Raise North Carolina Newsletter sent via email on 12/7/23 from DCDEE. As of today, this facility has completed all three (3) sections, lead in water, lead-based paint and asbestos testing. Technical Assistance: Please look into having locking mechanisms for the staff lounge area, there are currently no lock or key function to lock the two (2) doors. Please do not store hazardous items in this space due to the missing locks. Please post the most current summary of the law, a copy can be found on our website. Exit Conference: At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. We jointly reviewed the visit summary and documentation of my findings and violations with you, Ms. Matuleewicz. Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest updates. If you have questions or need further assistance, please contact me at 704-249-6440 or via email at abigail.avalos@dhhs.nc.gov. Thank you for your assistance during today’s visit. Abigail Avalos, M.Ed. Child Care Consultant Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: THE SUNSHINE HOUSE Facility ID: 60002586 Consultant: ABIGAIL AVALOS Operation Type: Center Case Number: Visit Date: 11/27/2024 Number Present: 29 Completed Date: 11/27/2024 Age: From 0 To 8 Total Minutes: 359 Time In: 09:01 AM Time Out: 03:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an unannounced annual compliance visit. Upon arrival I was greeted by Ms. Lisa Matulewicz, Director of another Sunshine location. I was informed that the previous director was no longer employed at the facility. I shared the reason for the visit. Ms. Matulewicz assisted me. Permit Information: Your program currently operates with a Four-Star Center License effective 10/18/18. The license was posted, with the following restrictions: - 1st shift - meets enhanced ratios - meets enhanced space I monitored the following items: licensed space, capacity, restrictions, supervision, staff/child ratio, and program records including records for staff, children, health, and safety. All classroom spaces, the kitchen, and four (4) outdoor learning environments were monitored. This facility has three (3) Meck Pre-K classrooms. Ownership: The facility’s corporate owner is The Sunshine House, Inc – N.C. with SoS ID #0404117, the entity is Current-Active. As a reminder, if any changes to the ownership need to be made, you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. Inspections: The program’s last fire inspection on file with DCDEE was completed on 11/28/23. The facility had a copy of the Fire Marshal’s recent inspection report completed for 11/25/24. The inspection stated the fire alarm system needed to be reset. During the visit, Ms. Matulewicz called the Fire Marshal, and he stated that no further action was required nor follow-up visit. As a reminder, fire inspections need to be completed annually and the form for the fire inspector to use is located on our website under the provider tab and provider documents. Once the inspection is complete, please send your consultant a copy of the report within seven on the DCDEE form within (7) days. The program's last sanitation inspection on file with DCDEE was conducted on 8/23/24. The program received seven (7) demerits and received a superior classification. The last playground inspection was completed on 11/15/24. Indoor Learning Environment: I observed children in the indoor learning environment and found supervision and staff/child ratios in compliance. Children were participating in individual care routines, free play, transitions, outdoor play and group time. While I was typing the visit summary, I overheard teachers in space #15 use a harsh tone and inappropriate redirection language when re-directing the children. I observed the classroom and asked the teachers how the transition was going. Overall, they started pointing behaviors out and I placed emphasis on the needs that the children might have vs. the task of cleaning of lunch. I reviewed using appropriate language and to be mindful of the tone when redirecting children and to use positive enforcement. In space #3 and space #15, I observed a roll of plastic bags accessible to children under three-years-old, we reviewed this requirement, this was corrected during the visit. In space #8, I reviewed that staff should keep their carpets, floors and learning areas clean from dirt, outdoor elements and have cleanliness overall. In space #10, I observed a toilet in need of flushing and cleanliness. Space #10 and #14 did not have sufficient materials in the dramatic center and in the reading center, please remember that there needs to be sufficient materials and activities for three (3) children to play simultaneously. In space #12, I observed a broken broom and a visibly dirty step stool in need of replacing and cleaning. In space #14, I observed the sink in the back of the classroom being used for storage. The sink next to the cubbies was visibly dirty. The toilets in between space #14 and #15 had two (2) toilets that were visibly dirty and in need of cleaning. I observed foam blocks in space #15 that were bitten and needing to be replaced. Outdoor Learning Environment: The outdoor learning environments were monitored. I observed the mulch in the toddler playground (swing area) in need of mulch, the adequate depth of surfacing was not six (6) inches. I observed that mulch was also needed in the two’s and three’s playground, there were also three (3) areas that were tripping hazards due to large holes that had been used for digging. In the school-age playground, I observed a sensory table upside down with broken legs. Program Records: The recent fire drill was conducted 11/21/24 and the last emergency drill was conducted on 10/31/24. The EPR plan was last updated on 10/24/24, once a new director has been hired and appointed to this facility, please ensure that the EPR plan is completed, and the EMC plan is updated in each licensed space. Monthly attendance was not competed since 11/21/24 in space #10. Staff Records: The staff-training worksheets were completed prior to the visit. There were six (6) new staff files reviewed, and one (1) existing staff files. Please refer to the staff/training worksheet to review which files were monitored. Annual on-going training needs to be completed within your annual compliance year. For example, for 2023-2024, all on-going training should have been completed for all staff employed more than a year between 11/30/23 to 11/30/24. One (1) staff member did not complete the required five (5) on-going training hours, please remember that only half of the required hours can carry over to the next annual compliance year. I observed, one (1) staff file with medical and personnel information altogether in one (1) file, we reviewed the requirement. Children’s Records: Ten (10) children’s files were reviewed, please refer to the children’s worksheet to review which files were monitored. I reviewed that emergency information, transportation, and off-premises forms need to be updated annually; three (3) files needed this information updated. I observed one (1) file with no dates on all the policy reviews, we reviewed that accurate documentation is needed. Medication: All reported medication was monitored. In space #1, I observed two (2) over the counter diaper creams on a medication administration permission form, we reviewed that this was the incorrect form and to complete two (2) separate topical ointment permission forms, one (1) for each diaper cream. In space #2 I observed two (2) expired diaper creams. Space #2 also had an over-the-counter allergy medication for a one (1) year old child, the medication specified to not administer to any children under age two (2). Nutrition: The facility was in compliance with child care meal pattern requirements. In space #15, I observed two (2) teacher beverages on the shelf, a Gatorade and a Suja drink, we reviewed the requirements. Weapons: The facility was in compliance with child rare requirements regarding firearms. Transportation: It was reported that no transportation is being used and hasn’t been used this school-year. Violation Number Comment Rule 468 When three year old children and older were in care, the materials and equipment in the activity area was not in sufficient quantity to allow at least three children to use the area regardless of whether the children choose the same or different activities. Space #10 and #14 did not have sufficient materials in the dramatic center and in the reading center. .0510(d)(1) 604 Lavatories were not kept clean, in good repair and kept free of storage. In space #14, I observed the sink in the back of the classroom being used for storage. The sink next to the cubbies was visibly dirty. 15A NCAC 18A .2818(a) 605 Toilet fixtures were not cleaned and disinfected at least daily and when visibly soiled. In space #10, I observed a toilet in need of flushing and cleanliness. The toilets in between space #14 and #15 had two (2) toilets that were visibly dirty and in need of cleaning. 15A NCAC 18A.2817(b) 721 All equipment and furnishings were not in good repair. In space #8, I observed carpets, floors and learning areas with dirt, outdoor elements and overall dirty. In space #12, I observed a broken broom and a visibly dirty step stool in need of replacing and cleaning. I observed foam blocks in space #15 that were bitten and needing to be replaced. In the school-age playground, I observed a sensory table upside down with broken legs. G.S. 110-91(6); .0601(b) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. In space #1, I observed two (2) over the counter diaper creams without the correct administration form. 10A NCAC 09 .0803(1)(a & b) 843 A drug or medicine was administered after its expiration date. In space #2 I observed two (2) expired diaper creams 10A NCAC 09 .0803(1)(d) 846 Over-the-counter medicines were not in their original containers or administered as authorized in writing by parent, physician or authorized health professional. Space #2 had an over-the-counter allergy medication for a one (1) year old child, the medication specified to not administer to any children under age two (2). 10A NCAC 09 .0803(4) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space #3 and space #15, I observed a roll of plastic bags accessible to children under three-years-old. .0604(q) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. One (1) staff member did not complete the required five (5) on-going training hours. .1103(a) 1301 Center did not maintain a record of daily attendance. Monthly attendance was not competed since 11/21/24 in space #10. GS 110-91(9) 1311 Emergency medical care information was not on file in the center on the child's first day of attendance and/or was not updated as changes occurred or at least annually for each child. Three (3) files needed updated emergency medical care information. .0802(c) 1322 A written statement from each child's parent giving standing permission which may be valid for up to twelve months for participation in off premise activities that occur on a regular basis was not available. Three (3) files needed updated off premise forms. .1005(b)(4) 1792 Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. In space #15, I observed two (2) teacher beverages on the shelf, a Gatorade and a Suja drink. .0901(i) 1867 The depth of the loose surfacing was not based on critical height of the equipment. I observed the mulch in the toddler playground (swing area) in need of mulch, the adequate depth of surfacing was not six (6) inches. I observed that mulch was also needed in the two’s and three’s playground. .0605(k)(1-4) 1876 A child was yelled at, shamed, humiliated, frightened, threatened or bullied. I overheard teachers in space #15 use a harsh tone and inappropriate redirection language when re-directing the children. A teacher threatened to call a child's mom. .1803(a)(9) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. I observed, one (1) staff file with medical and personnel information altogether in one (1) file. .0701(d) Corrective Action Plan: The violations not corrected during the visit must be corrected immediately. The violations not corrected during the visit must be corrected immediately. On or before 12/11/24, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware that any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. A compliance letter template was shared with you if you need a digital copy, let me know. Please ensure that all these components are completed: • Name of your facility • Your facility ID number • Date the visit made • Date that you are submitting the compliance letter • Provide each cited violation number • Describe when and how each violation was corrected • Describe how you will prevent the reoccurrence of each violation (you need to specify how you will prevent the violation from re-occurring) • Sign with your signature Please email the information to: abigail.avalos@dhhs.nc.gov Compliance History: The program’s compliance history was eighty-five percent (85%) prior to today’s visit. Rated License Information: Hold harmless has been extended until the new QRIS (Quality Rating and Improvement System) is implemented, this is also known as SB 425 (Senate Bill 425). Providers in Cohort #1 are not required to go any further with a rated license assessment unless requested, and providers in Cohort #2 do not need to start their preparation year unless a rated license assessment is requested. Lead In Water, Lead-Based Paint and Asbestos: 10A NCAC 41C .1001 through .1007 and 15A NCAC 18A .2816 require all child care facilities (homes and centers) to test for lead in drinking water, identify lead based paint hazards, and mitigate or restrict access to identified hazards. The Clean Classrooms for Carolina Kids program is designed to identify and eliminate exposure to lead and asbestos hazards in building infrastructure, while providing child care facilities with the support needed to meet all rule requirements. The program is free, and the first step is to watch one of the pre-enrollment webinars, which are available at www.cleanwaterforUSkids.org/carolina. Additional information can be found in the Raise North Carolina Newsletter sent via email on 12/7/23 from DCDEE. As of today, this facility has completed all three (3) sections, lead in water, lead-based paint and asbestos testing. Technical Assistance: Please look into having locking mechanisms for the staff lounge area, there are currently no lock or key function to lock the two (2) doors. Please do not store hazardous items in this space due to the missing locks. Please post the most current summary of the law, a copy can be found on our website. Exit Conference: At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. We jointly reviewed the visit summary and documentation of my findings and violations with you, Ms. Matuleewicz. Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest updates. If you have questions or need further assistance, please contact me at 704-249-6440 or via email at abigail.avalos@dhhs.nc.gov. Thank you for your assistance during today’s visit. Abigail Avalos, M.Ed. Child Care Consultant Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: THE SUNSHINE HOUSE Facility ID: 60002586 Consultant: ABIGAIL AVALOS Operation Type: Center Case Number: Visit Date: 11/27/2024 Number Present: 29 Completed Date: 11/27/2024 Age: From 0 To 8 Total Minutes: 359 Time In: 09:01 AM Time Out: 03:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an unannounced annual compliance visit. Upon arrival I was greeted by Ms. Lisa Matulewicz, Director of another Sunshine location. I was informed that the previous director was no longer employed at the facility. I shared the reason for the visit. Ms. Matulewicz assisted me. Permit Information: Your program currently operates with a Four-Star Center License effective 10/18/18. The license was posted, with the following restrictions: - 1st shift - meets enhanced ratios - meets enhanced space I monitored the following items: licensed space, capacity, restrictions, supervision, staff/child ratio, and program records including records for staff, children, health, and safety. All classroom spaces, the kitchen, and four (4) outdoor learning environments were monitored. This facility has three (3) Meck Pre-K classrooms. Ownership: The facility’s corporate owner is The Sunshine House, Inc – N.C. with SoS ID #0404117, the entity is Current-Active. As a reminder, if any changes to the ownership need to be made, you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. Inspections: The program’s last fire inspection on file with DCDEE was completed on 11/28/23. The facility had a copy of the Fire Marshal’s recent inspection report completed for 11/25/24. The inspection stated the fire alarm system needed to be reset. During the visit, Ms. Matulewicz called the Fire Marshal, and he stated that no further action was required nor follow-up visit. As a reminder, fire inspections need to be completed annually and the form for the fire inspector to use is located on our website under the provider tab and provider documents. Once the inspection is complete, please send your consultant a copy of the report within seven on the DCDEE form within (7) days. The program's last sanitation inspection on file with DCDEE was conducted on 8/23/24. The program received seven (7) demerits and received a superior classification. The last playground inspection was completed on 11/15/24. Indoor Learning Environment: I observed children in the indoor learning environment and found supervision and staff/child ratios in compliance. Children were participating in individual care routines, free play, transitions, outdoor play and group time. While I was typing the visit summary, I overheard teachers in space #15 use a harsh tone and inappropriate redirection language when re-directing the children. I observed the classroom and asked the teachers how the transition was going. Overall, they started pointing behaviors out and I placed emphasis on the needs that the children might have vs. the task of cleaning of lunch. I reviewed using appropriate language and to be mindful of the tone when redirecting children and to use positive enforcement. In space #3 and space #15, I observed a roll of plastic bags accessible to children under three-years-old, we reviewed this requirement, this was corrected during the visit. In space #8, I reviewed that staff should keep their carpets, floors and learning areas clean from dirt, outdoor elements and have cleanliness overall. In space #10, I observed a toilet in need of flushing and cleanliness. Space #10 and #14 did not have sufficient materials in the dramatic center and in the reading center, please remember that there needs to be sufficient materials and activities for three (3) children to play simultaneously. In space #12, I observed a broken broom and a visibly dirty step stool in need of replacing and cleaning. In space #14, I observed the sink in the back of the classroom being used for storage. The sink next to the cubbies was visibly dirty. The toilets in between space #14 and #15 had two (2) toilets that were visibly dirty and in need of cleaning. I observed foam blocks in space #15 that were bitten and needing to be replaced. Outdoor Learning Environment: The outdoor learning environments were monitored. I observed the mulch in the toddler playground (swing area) in need of mulch, the adequate depth of surfacing was not six (6) inches. I observed that mulch was also needed in the two’s and three’s playground, there were also three (3) areas that were tripping hazards due to large holes that had been used for digging. In the school-age playground, I observed a sensory table upside down with broken legs. Program Records: The recent fire drill was conducted 11/21/24 and the last emergency drill was conducted on 10/31/24. The EPR plan was last updated on 10/24/24, once a new director has been hired and appointed to this facility, please ensure that the EPR plan is completed, and the EMC plan is updated in each licensed space. Monthly attendance was not competed since 11/21/24 in space #10. Staff Records: The staff-training worksheets were completed prior to the visit. There were six (6) new staff files reviewed, and one (1) existing staff files. Please refer to the staff/training worksheet to review which files were monitored. Annual on-going training needs to be completed within your annual compliance year. For example, for 2023-2024, all on-going training should have been completed for all staff employed more than a year between 11/30/23 to 11/30/24. One (1) staff member did not complete the required five (5) on-going training hours, please remember that only half of the required hours can carry over to the next annual compliance year. I observed, one (1) staff file with medical and personnel information altogether in one (1) file, we reviewed the requirement. Children’s Records: Ten (10) children’s files were reviewed, please refer to the children’s worksheet to review which files were monitored. I reviewed that emergency information, transportation, and off-premises forms need to be updated annually; three (3) files needed this information updated. I observed one (1) file with no dates on all the policy reviews, we reviewed that accurate documentation is needed. Medication: All reported medication was monitored. In space #1, I observed two (2) over the counter diaper creams on a medication administration permission form, we reviewed that this was the incorrect form and to complete two (2) separate topical ointment permission forms, one (1) for each diaper cream. In space #2 I observed two (2) expired diaper creams. Space #2 also had an over-the-counter allergy medication for a one (1) year old child, the medication specified to not administer to any children under age two (2). Nutrition: The facility was in compliance with child care meal pattern requirements. In space #15, I observed two (2) teacher beverages on the shelf, a Gatorade and a Suja drink, we reviewed the requirements. Weapons: The facility was in compliance with child rare requirements regarding firearms. Transportation: It was reported that no transportation is being used and hasn’t been used this school-year. Violation Number Comment Rule 468 When three year old children and older were in care, the materials and equipment in the activity area was not in sufficient quantity to allow at least three children to use the area regardless of whether the children choose the same or different activities. Space #10 and #14 did not have sufficient materials in the dramatic center and in the reading center. .0510(d)(1) 604 Lavatories were not kept clean, in good repair and kept free of storage. In space #14, I observed the sink in the back of the classroom being used for storage. The sink next to the cubbies was visibly dirty. 15A NCAC 18A .2818(a) 605 Toilet fixtures were not cleaned and disinfected at least daily and when visibly soiled. In space #10, I observed a toilet in need of flushing and cleanliness. The toilets in between space #14 and #15 had two (2) toilets that were visibly dirty and in need of cleaning. 15A NCAC 18A.2817(b) 721 All equipment and furnishings were not in good repair. In space #8, I observed carpets, floors and learning areas with dirt, outdoor elements and overall dirty. In space #12, I observed a broken broom and a visibly dirty step stool in need of replacing and cleaning. I observed foam blocks in space #15 that were bitten and needing to be replaced. In the school-age playground, I observed a sensory table upside down with broken legs. G.S. 110-91(6); .0601(b) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. In space #1, I observed two (2) over the counter diaper creams without the correct administration form. 10A NCAC 09 .0803(1)(a & b) 843 A drug or medicine was administered after its expiration date. In space #2 I observed two (2) expired diaper creams 10A NCAC 09 .0803(1)(d) 846 Over-the-counter medicines were not in their original containers or administered as authorized in writing by parent, physician or authorized health professional. Space #2 had an over-the-counter allergy medication for a one (1) year old child, the medication specified to not administer to any children under age two (2). 10A NCAC 09 .0803(4) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space #3 and space #15, I observed a roll of plastic bags accessible to children under three-years-old. .0604(q) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. One (1) staff member did not complete the required five (5) on-going training hours. .1103(a) 1301 Center did not maintain a record of daily attendance. Monthly attendance was not competed since 11/21/24 in space #10. GS 110-91(9) 1311 Emergency medical care information was not on file in the center on the child's first day of attendance and/or was not updated as changes occurred or at least annually for each child. Three (3) files needed updated emergency medical care information. .0802(c) 1322 A written statement from each child's parent giving standing permission which may be valid for up to twelve months for participation in off premise activities that occur on a regular basis was not available. Three (3) files needed updated off premise forms. .1005(b)(4) 1792 Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. In space #15, I observed two (2) teacher beverages on the shelf, a Gatorade and a Suja drink. .0901(i) 1867 The depth of the loose surfacing was not based on critical height of the equipment. I observed the mulch in the toddler playground (swing area) in need of mulch, the adequate depth of surfacing was not six (6) inches. I observed that mulch was also needed in the two’s and three’s playground. .0605(k)(1-4) 1876 A child was yelled at, shamed, humiliated, frightened, threatened or bullied. I overheard teachers in space #15 use a harsh tone and inappropriate redirection language when re-directing the children. A teacher threatened to call a child's mom. .1803(a)(9) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. I observed, one (1) staff file with medical and personnel information altogether in one (1) file. .0701(d) Corrective Action Plan: The violations not corrected during the visit must be corrected immediately. The violations not corrected during the visit must be corrected immediately. On or before 12/11/24, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware that any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. A compliance letter template was shared with you if you need a digital copy, let me know. Please ensure that all these components are completed: • Name of your facility • Your facility ID number • Date the visit made • Date that you are submitting the compliance letter • Provide each cited violation number • Describe when and how each violation was corrected • Describe how you will prevent the reoccurrence of each violation (you need to specify how you will prevent the violation from re-occurring) • Sign with your signature Please email the information to: abigail.avalos@dhhs.nc.gov Compliance History: The program’s compliance history was eighty-five percent (85%) prior to today’s visit. Rated License Information: Hold harmless has been extended until the new QRIS (Quality Rating and Improvement System) is implemented, this is also known as SB 425 (Senate Bill 425). Providers in Cohort #1 are not required to go any further with a rated license assessment unless requested, and providers in Cohort #2 do not need to start their preparation year unless a rated license assessment is requested. Lead In Water, Lead-Based Paint and Asbestos: 10A NCAC 41C .1001 through .1007 and 15A NCAC 18A .2816 require all child care facilities (homes and centers) to test for lead in drinking water, identify lead based paint hazards, and mitigate or restrict access to identified hazards. The Clean Classrooms for Carolina Kids program is designed to identify and eliminate exposure to lead and asbestos hazards in building infrastructure, while providing child care facilities with the support needed to meet all rule requirements. The program is free, and the first step is to watch one of the pre-enrollment webinars, which are available at www.cleanwaterforUSkids.org/carolina. Additional information can be found in the Raise North Carolina Newsletter sent via email on 12/7/23 from DCDEE. As of today, this facility has completed all three (3) sections, lead in water, lead-based paint and asbestos testing. Technical Assistance: Please look into having locking mechanisms for the staff lounge area, there are currently no lock or key function to lock the two (2) doors. Please do not store hazardous items in this space due to the missing locks. Please post the most current summary of the law, a copy can be found on our website. Exit Conference: At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. We jointly reviewed the visit summary and documentation of my findings and violations with you, Ms. Matuleewicz. Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest updates. If you have questions or need further assistance, please contact me at 704-249-6440 or via email at abigail.avalos@dhhs.nc.gov. Thank you for your assistance during today’s visit. Abigail Avalos, M.Ed. Child Care Consultant Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0803 · Violation

Name of Operation: THE SUNSHINE HOUSE Facility ID: 60002586 Consultant: ABIGAIL AVALOS Operation Type: Center Case Number: Visit Date: 6/6/2024 Number Present: 85 Completed Date: 6/6/2024 Age: From 0 To 5 Total Minutes: 285 Time In: 09:45 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. Upon arrival I was greeted by you, Ms. Briana Reid, the Director. I shared the reason for the visit, and you accompanied me throughout the walkthrough. Your program currently operates with a Four-Star Center License effective 10/18/18. The license was posted, with restrictions to: - 1st shift - meets enhanced ratios - meets enhanced space I monitored the following items: supervision, staff/child ratio’s, new staff files, health, safety, and program records. Ownership: The facility’s corporate owner The Sunshine House, Inc. with SoS ID #: 0404117 was current and active. As a reminder, if any changes to the ownership need to be made, you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. Inspections: The program's last fire inspection on file with DCDEE was completed on 11/18/23. As a reminder, fire inspections need to be completed annually and the form for the fire inspector to use is located on our website under the provider tab and provider documents. Once the inspection is complete, please send your consultant a copy of the report within seven (7) days. The last playground inspection was completed on 5/30/24. The program's last sanitation inspection on file with DCDEE was completed on 2/27/24. The program received fifteen (15) demerits and received a Superior classification. Indoor Learning Environment: This facility has four (4) Meck Pre-K classrooms. In space #3, I observed an unlocked storage closet with cleaning supplies. We reviewed to have these hazardous items behind locked storage. In space #7 we reviewed to have emergency medication such as your EPI pens stored five feet above and out of reach of children rather than locked in a cabinet. The monthly attendance was not completed, this was corrected during the visit. I observed the key inside of a cabinet with hazardous cleaning items with many warning labels, we reviewed that hazardous items need to be in locked storage and that a key in the keyhole/lock is considered accessible and unlocked; this was corrected during the visit. I observed a child using an iPad during free play, there was no documentation of the screen activity. We reviewed that screen time needs to be limited to 30 minutes a day and no more than a total of two and a half hours per week, per child; and that it must be documented on a cumulative log or the activity plan, as well as meet a developmental domain. In space #12 and #15, I observed paint chipping on many walls that needed to be repaired, it was reported that you have already sent in the work repair and that you have had conversations with the maintenance team to get this completed this summer for this classroom and the entire building. During the walkthrough a storage closet was left unlocked with hazardous cleaning materials inside as well as the kitchen door left slightly ajar and not locked. We reviewed that hazardous items needs to be in locked storage and that the kitchen door must remain closed when staff step away to prevent any risks of injury to the high temperature of water and cooking equipment in that area; these were both corrected during the visit. I observed children in the indoor learning environment and found supervision and staff/child ratios in compliance. Children were participating in free play, individual bottle feedings, outdoor play, transitions, handwashing routines and lunch time. Outdoor Learning Environment: The outdoor learning environments were monitored and in compliance. We reviewed that containing the mulch in the preschool playgrounds with some sort of barrier would be helpful to maintain the adequate height requirement, during the walkthrough mulch needed to be fluffed back into the fall zones. As a reminder, for children under 2 years of age, a minimum of 30 minutes of outdoor time throughout the day either as part of a small group, whole group, or individual activity needs to be provided. For children 2 years of age and older, a minimum of 60 minutes of outdoor time throughout the day needs to be provided. Program Records: The last fire drill was conducted on 5/30/24 and the last emergency drill was conducted on 4/29/24. Staff Records: The staff-training worksheet was completed for all new staff. There were five (5) new staff files that were reviewed. All files were completed and in compliance, as a reminder the staff and training worksheets needs to be completed for all new hires and updated for all existing staff by you or someone on your administrative team. Medication: Medication was monitored, in space #10, I observed an expired EPI pen, this was removed from the classroom, and we discussed the requirements to have current medication and paperwork on file. Nutrition: Substitutions were made for lunch today, we reviewed that before serving the substitution that the changes need to be reflected on the menu. Lunch consisted of barbeque chicken, mandarin oranges, corn, crackers and milk. In space #15, I observed a can of coca cola and a Hershey chocolate bar on a shelf, we reviewed that staff could enjoy these during their breaks or lunch, this was removed from the shelf and corrected during the visit. Weapons: The facility was in compliance with child care requirements regarding firearms. Transportation: Transportation was monitored, only one (1) bus #5210 will be used during the summer and all items were in compliance. Seven (7) violations were observed, three (3) were corrected during the visit. Violation Number Comment Rule 524 When children 3 years and older were in care, screen time was not used to stimulate a developmental domain; was not limited to 30 minutes a day and no more than a total of two and a half hours per week, per child; and/or was not documented on a cumulative log or the activity plan that is available for review. In space #7, I observed a child using an iPad during free play, there was no documentation of the screen activity. .0510(d)(2)(A-C) 528 Food substitution was not of comparable food value or recorded on the menu prior to the meal or snack being served. The menu and the items being served for lunch differed, substitutions were made and not recorded on the menu prior to serving. 10A NCAC 09 .0901(b) 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. In spaces #12 and #15, I observed large areas of chipped paint around different areas of the classroom. 15A NCAC 18A .2825(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. During the walkthrough a storage closet was left unlocked with hazardous cleaning materials inside as well as the kitchen door left slightly ajar and not locked. In space #7, I observed the key inside of a cabinet with hazardous cleaning items with many warning labels. In space #3, I observed an unlocked storage closet with cleaning supplies. .2820(b) 843 A drug or medicine was administered after its expiration date. I observed an EPI pen that expired in 3/2024 in space #10. 10A NCAC 09 .0803(1)(d) 1301 Center did not maintain a record of daily attendance. In space #7, the monthly attendance was not completed. GS 110-91(9) 1792 Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. In space #15, I observed a can of coca cola and a Hershey chocolate bar on a shelf. .0901(i) Corrective Action Plan: The violations not corrected during the visit must be corrected immediately. On or before 6/20/24, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Please ensure that all these components are completed: • Name of your facility • Your facility ID number • Date the visit made • Date that you are submitting the compliance letter • Provide each cited violation number • Describe when and how each violation was corrected • Describe how you will prevent the reoccurrence of each violation (you need to specify how you will prevent the violation from re-occurring) • Sign with your signature Please email the information to: abigail.avalos@dhhs.nc.gov Compliance History: The program’s compliance history was eighty-seven percent (87%) prior to today’s visit. Rated License Information: This facility is in Cohort #1, the preparation year is from July 1, 2023, to June 30, 2024. Throughout the next few months, I recommend that you consider completing the following tasks and activities that will help prepare you for your reassessment year, which will be sometime between July 1, 2024, and June 30, 2025. If possible, we will align the reassessment with your annual compliance visit timeframe, which falls sometime in the month of November. Tasks and Activities: • Have all staff update their WORKS accounts to reflect all currently completed coursework in DCDEE-WORKS. • Determine whether you wish to have the Environment Rating Scale (ERS) Assessments for ITERS-R, ECERS-R, SACERSU. • Request technical assistance with your child care consultant and local partners. • Participate in local CCRI related training/workshops. • Reach out to your local Community College to discuss educational opportunities. • Review NCRLAP website ERS resources (www.NCRLAP.org). • Consider requesting an ERS assessment (free of charge) during the preparation year, this opportunity ends on 6/30/24. The scores from a prep year assessment can be used in a variety of ways: • ERS assessments can be requested during the preparation year and scores can be used as guidance to enhance program quality. • If desired, assessment scores can be used during the preparation year if the operator wants to move forward with a rated license reassessment. • Assessment scores can be saved to use during the reassessment year. • Facilities can request another ERS assessment (free of charge) in your reassessment year for any ERS assessment scoring less than a 5.0. Reminders and Resources: Please ensure that you are using the most updated Child Care Rule Book also known as Chapter 9 - Child Care Rules. The new version was updated in January of 2024. Rule training modules can be found in the same course as the October 2017 Child Care Rule Rollout. If you are unfamiliar with the Child Care Rule Rollout within Moodle and how to navigate, please visit: https://ncchildcare.ncdhhs.gov/Learning-Resources/How-to-Navigate-Moodle. 10A NCAC 41C .1001 through .1007 and 15A NCAC 18A .2816 require all child care facilities (homes and centers) to test for lead in drinking water, identify lead based paint hazards, and mitigate or restrict access to identified hazards. The Clean Classrooms for Carolina Kids program is designed to identify and eliminate exposure to lead and asbestos hazards in building infrastructure, while providing child care facilities with the support needed to meet all rule requirements. The program is free, and the first step is to watch one of the pre-enrollment webinars, which are available at www.cleanwaterforUSkids.org/carolina. Additional information can be found in the Raise North Carolina Newsletter sent via email on 12/7/23 from DCDEE. Please ensure that all on-going training hours are being completed and documented as required for yourself and all staff members and that any annual documents are being updated and completed. These items will be monitored for completion at your annual compliance visit: - Staff Development Plans - Annual Evaluations for Staff - Medical Forms (Health Questionnaire/Emergency Info) - Polices (EMC, EPR, and any other policies that are amended) Please ensure to update your Emergency Preparedness Plan (EPR) to reflect all current information regarding your enrollment, contact numbers and any updates to your emergency plans. This will be reviewed at your annual compliance visit. Exit Conference: At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. We jointly reviewed the visit summary and documentation of my findings and violations with you, Ms. Reid. Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest updates. If you have questions or need further assistance, please contact me at 704-249-6440 or via email at abigail.avalos@dhhs.nc.gov. Thank you for your assistance during today’s visit. Abigail Avalos, M.Ed. Child Care Consultant Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0901 · Violation

Name of Operation: THE SUNSHINE HOUSE Facility ID: 60002586 Consultant: ABIGAIL AVALOS Operation Type: Center Case Number: Visit Date: 6/6/2024 Number Present: 85 Completed Date: 6/6/2024 Age: From 0 To 5 Total Minutes: 285 Time In: 09:45 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. Upon arrival I was greeted by you, Ms. Briana Reid, the Director. I shared the reason for the visit, and you accompanied me throughout the walkthrough. Your program currently operates with a Four-Star Center License effective 10/18/18. The license was posted, with restrictions to: - 1st shift - meets enhanced ratios - meets enhanced space I monitored the following items: supervision, staff/child ratio’s, new staff files, health, safety, and program records. Ownership: The facility’s corporate owner The Sunshine House, Inc. with SoS ID #: 0404117 was current and active. As a reminder, if any changes to the ownership need to be made, you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. Inspections: The program's last fire inspection on file with DCDEE was completed on 11/18/23. As a reminder, fire inspections need to be completed annually and the form for the fire inspector to use is located on our website under the provider tab and provider documents. Once the inspection is complete, please send your consultant a copy of the report within seven (7) days. The last playground inspection was completed on 5/30/24. The program's last sanitation inspection on file with DCDEE was completed on 2/27/24. The program received fifteen (15) demerits and received a Superior classification. Indoor Learning Environment: This facility has four (4) Meck Pre-K classrooms. In space #3, I observed an unlocked storage closet with cleaning supplies. We reviewed to have these hazardous items behind locked storage. In space #7 we reviewed to have emergency medication such as your EPI pens stored five feet above and out of reach of children rather than locked in a cabinet. The monthly attendance was not completed, this was corrected during the visit. I observed the key inside of a cabinet with hazardous cleaning items with many warning labels, we reviewed that hazardous items need to be in locked storage and that a key in the keyhole/lock is considered accessible and unlocked; this was corrected during the visit. I observed a child using an iPad during free play, there was no documentation of the screen activity. We reviewed that screen time needs to be limited to 30 minutes a day and no more than a total of two and a half hours per week, per child; and that it must be documented on a cumulative log or the activity plan, as well as meet a developmental domain. In space #12 and #15, I observed paint chipping on many walls that needed to be repaired, it was reported that you have already sent in the work repair and that you have had conversations with the maintenance team to get this completed this summer for this classroom and the entire building. During the walkthrough a storage closet was left unlocked with hazardous cleaning materials inside as well as the kitchen door left slightly ajar and not locked. We reviewed that hazardous items needs to be in locked storage and that the kitchen door must remain closed when staff step away to prevent any risks of injury to the high temperature of water and cooking equipment in that area; these were both corrected during the visit. I observed children in the indoor learning environment and found supervision and staff/child ratios in compliance. Children were participating in free play, individual bottle feedings, outdoor play, transitions, handwashing routines and lunch time. Outdoor Learning Environment: The outdoor learning environments were monitored and in compliance. We reviewed that containing the mulch in the preschool playgrounds with some sort of barrier would be helpful to maintain the adequate height requirement, during the walkthrough mulch needed to be fluffed back into the fall zones. As a reminder, for children under 2 years of age, a minimum of 30 minutes of outdoor time throughout the day either as part of a small group, whole group, or individual activity needs to be provided. For children 2 years of age and older, a minimum of 60 minutes of outdoor time throughout the day needs to be provided. Program Records: The last fire drill was conducted on 5/30/24 and the last emergency drill was conducted on 4/29/24. Staff Records: The staff-training worksheet was completed for all new staff. There were five (5) new staff files that were reviewed. All files were completed and in compliance, as a reminder the staff and training worksheets needs to be completed for all new hires and updated for all existing staff by you or someone on your administrative team. Medication: Medication was monitored, in space #10, I observed an expired EPI pen, this was removed from the classroom, and we discussed the requirements to have current medication and paperwork on file. Nutrition: Substitutions were made for lunch today, we reviewed that before serving the substitution that the changes need to be reflected on the menu. Lunch consisted of barbeque chicken, mandarin oranges, corn, crackers and milk. In space #15, I observed a can of coca cola and a Hershey chocolate bar on a shelf, we reviewed that staff could enjoy these during their breaks or lunch, this was removed from the shelf and corrected during the visit. Weapons: The facility was in compliance with child care requirements regarding firearms. Transportation: Transportation was monitored, only one (1) bus #5210 will be used during the summer and all items were in compliance. Seven (7) violations were observed, three (3) were corrected during the visit. Violation Number Comment Rule 524 When children 3 years and older were in care, screen time was not used to stimulate a developmental domain; was not limited to 30 minutes a day and no more than a total of two and a half hours per week, per child; and/or was not documented on a cumulative log or the activity plan that is available for review. In space #7, I observed a child using an iPad during free play, there was no documentation of the screen activity. .0510(d)(2)(A-C) 528 Food substitution was not of comparable food value or recorded on the menu prior to the meal or snack being served. The menu and the items being served for lunch differed, substitutions were made and not recorded on the menu prior to serving. 10A NCAC 09 .0901(b) 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. In spaces #12 and #15, I observed large areas of chipped paint around different areas of the classroom. 15A NCAC 18A .2825(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. During the walkthrough a storage closet was left unlocked with hazardous cleaning materials inside as well as the kitchen door left slightly ajar and not locked. In space #7, I observed the key inside of a cabinet with hazardous cleaning items with many warning labels. In space #3, I observed an unlocked storage closet with cleaning supplies. .2820(b) 843 A drug or medicine was administered after its expiration date. I observed an EPI pen that expired in 3/2024 in space #10. 10A NCAC 09 .0803(1)(d) 1301 Center did not maintain a record of daily attendance. In space #7, the monthly attendance was not completed. GS 110-91(9) 1792 Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. In space #15, I observed a can of coca cola and a Hershey chocolate bar on a shelf. .0901(i) Corrective Action Plan: The violations not corrected during the visit must be corrected immediately. On or before 6/20/24, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Please ensure that all these components are completed: • Name of your facility • Your facility ID number • Date the visit made • Date that you are submitting the compliance letter • Provide each cited violation number • Describe when and how each violation was corrected • Describe how you will prevent the reoccurrence of each violation (you need to specify how you will prevent the violation from re-occurring) • Sign with your signature Please email the information to: abigail.avalos@dhhs.nc.gov Compliance History: The program’s compliance history was eighty-seven percent (87%) prior to today’s visit. Rated License Information: This facility is in Cohort #1, the preparation year is from July 1, 2023, to June 30, 2024. Throughout the next few months, I recommend that you consider completing the following tasks and activities that will help prepare you for your reassessment year, which will be sometime between July 1, 2024, and June 30, 2025. If possible, we will align the reassessment with your annual compliance visit timeframe, which falls sometime in the month of November. Tasks and Activities: • Have all staff update their WORKS accounts to reflect all currently completed coursework in DCDEE-WORKS. • Determine whether you wish to have the Environment Rating Scale (ERS) Assessments for ITERS-R, ECERS-R, SACERSU. • Request technical assistance with your child care consultant and local partners. • Participate in local CCRI related training/workshops. • Reach out to your local Community College to discuss educational opportunities. • Review NCRLAP website ERS resources (www.NCRLAP.org). • Consider requesting an ERS assessment (free of charge) during the preparation year, this opportunity ends on 6/30/24. The scores from a prep year assessment can be used in a variety of ways: • ERS assessments can be requested during the preparation year and scores can be used as guidance to enhance program quality. • If desired, assessment scores can be used during the preparation year if the operator wants to move forward with a rated license reassessment. • Assessment scores can be saved to use during the reassessment year. • Facilities can request another ERS assessment (free of charge) in your reassessment year for any ERS assessment scoring less than a 5.0. Reminders and Resources: Please ensure that you are using the most updated Child Care Rule Book also known as Chapter 9 - Child Care Rules. The new version was updated in January of 2024. Rule training modules can be found in the same course as the October 2017 Child Care Rule Rollout. If you are unfamiliar with the Child Care Rule Rollout within Moodle and how to navigate, please visit: https://ncchildcare.ncdhhs.gov/Learning-Resources/How-to-Navigate-Moodle. 10A NCAC 41C .1001 through .1007 and 15A NCAC 18A .2816 require all child care facilities (homes and centers) to test for lead in drinking water, identify lead based paint hazards, and mitigate or restrict access to identified hazards. The Clean Classrooms for Carolina Kids program is designed to identify and eliminate exposure to lead and asbestos hazards in building infrastructure, while providing child care facilities with the support needed to meet all rule requirements. The program is free, and the first step is to watch one of the pre-enrollment webinars, which are available at www.cleanwaterforUSkids.org/carolina. Additional information can be found in the Raise North Carolina Newsletter sent via email on 12/7/23 from DCDEE. Please ensure that all on-going training hours are being completed and documented as required for yourself and all staff members and that any annual documents are being updated and completed. These items will be monitored for completion at your annual compliance visit: - Staff Development Plans - Annual Evaluations for Staff - Medical Forms (Health Questionnaire/Emergency Info) - Polices (EMC, EPR, and any other policies that are amended) Please ensure to update your Emergency Preparedness Plan (EPR) to reflect all current information regarding your enrollment, contact numbers and any updates to your emergency plans. This will be reviewed at your annual compliance visit. Exit Conference: At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. We jointly reviewed the visit summary and documentation of my findings and violations with you, Ms. Reid. Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest updates. If you have questions or need further assistance, please contact me at 704-249-6440 or via email at abigail.avalos@dhhs.nc.gov. Thank you for your assistance during today’s visit. Abigail Avalos, M.Ed. Child Care Consultant Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: THE SUNSHINE HOUSE Facility ID: 60002586 Consultant: ABIGAIL AVALOS Operation Type: Center Case Number: Visit Date: 6/6/2024 Number Present: 85 Completed Date: 6/6/2024 Age: From 0 To 5 Total Minutes: 285 Time In: 09:45 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. Upon arrival I was greeted by you, Ms. Briana Reid, the Director. I shared the reason for the visit, and you accompanied me throughout the walkthrough. Your program currently operates with a Four-Star Center License effective 10/18/18. The license was posted, with restrictions to: - 1st shift - meets enhanced ratios - meets enhanced space I monitored the following items: supervision, staff/child ratio’s, new staff files, health, safety, and program records. Ownership: The facility’s corporate owner The Sunshine House, Inc. with SoS ID #: 0404117 was current and active. As a reminder, if any changes to the ownership need to be made, you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. Inspections: The program's last fire inspection on file with DCDEE was completed on 11/18/23. As a reminder, fire inspections need to be completed annually and the form for the fire inspector to use is located on our website under the provider tab and provider documents. Once the inspection is complete, please send your consultant a copy of the report within seven (7) days. The last playground inspection was completed on 5/30/24. The program's last sanitation inspection on file with DCDEE was completed on 2/27/24. The program received fifteen (15) demerits and received a Superior classification. Indoor Learning Environment: This facility has four (4) Meck Pre-K classrooms. In space #3, I observed an unlocked storage closet with cleaning supplies. We reviewed to have these hazardous items behind locked storage. In space #7 we reviewed to have emergency medication such as your EPI pens stored five feet above and out of reach of children rather than locked in a cabinet. The monthly attendance was not completed, this was corrected during the visit. I observed the key inside of a cabinet with hazardous cleaning items with many warning labels, we reviewed that hazardous items need to be in locked storage and that a key in the keyhole/lock is considered accessible and unlocked; this was corrected during the visit. I observed a child using an iPad during free play, there was no documentation of the screen activity. We reviewed that screen time needs to be limited to 30 minutes a day and no more than a total of two and a half hours per week, per child; and that it must be documented on a cumulative log or the activity plan, as well as meet a developmental domain. In space #12 and #15, I observed paint chipping on many walls that needed to be repaired, it was reported that you have already sent in the work repair and that you have had conversations with the maintenance team to get this completed this summer for this classroom and the entire building. During the walkthrough a storage closet was left unlocked with hazardous cleaning materials inside as well as the kitchen door left slightly ajar and not locked. We reviewed that hazardous items needs to be in locked storage and that the kitchen door must remain closed when staff step away to prevent any risks of injury to the high temperature of water and cooking equipment in that area; these were both corrected during the visit. I observed children in the indoor learning environment and found supervision and staff/child ratios in compliance. Children were participating in free play, individual bottle feedings, outdoor play, transitions, handwashing routines and lunch time. Outdoor Learning Environment: The outdoor learning environments were monitored and in compliance. We reviewed that containing the mulch in the preschool playgrounds with some sort of barrier would be helpful to maintain the adequate height requirement, during the walkthrough mulch needed to be fluffed back into the fall zones. As a reminder, for children under 2 years of age, a minimum of 30 minutes of outdoor time throughout the day either as part of a small group, whole group, or individual activity needs to be provided. For children 2 years of age and older, a minimum of 60 minutes of outdoor time throughout the day needs to be provided. Program Records: The last fire drill was conducted on 5/30/24 and the last emergency drill was conducted on 4/29/24. Staff Records: The staff-training worksheet was completed for all new staff. There were five (5) new staff files that were reviewed. All files were completed and in compliance, as a reminder the staff and training worksheets needs to be completed for all new hires and updated for all existing staff by you or someone on your administrative team. Medication: Medication was monitored, in space #10, I observed an expired EPI pen, this was removed from the classroom, and we discussed the requirements to have current medication and paperwork on file. Nutrition: Substitutions were made for lunch today, we reviewed that before serving the substitution that the changes need to be reflected on the menu. Lunch consisted of barbeque chicken, mandarin oranges, corn, crackers and milk. In space #15, I observed a can of coca cola and a Hershey chocolate bar on a shelf, we reviewed that staff could enjoy these during their breaks or lunch, this was removed from the shelf and corrected during the visit. Weapons: The facility was in compliance with child care requirements regarding firearms. Transportation: Transportation was monitored, only one (1) bus #5210 will be used during the summer and all items were in compliance. Seven (7) violations were observed, three (3) were corrected during the visit. Violation Number Comment Rule 524 When children 3 years and older were in care, screen time was not used to stimulate a developmental domain; was not limited to 30 minutes a day and no more than a total of two and a half hours per week, per child; and/or was not documented on a cumulative log or the activity plan that is available for review. In space #7, I observed a child using an iPad during free play, there was no documentation of the screen activity. .0510(d)(2)(A-C) 528 Food substitution was not of comparable food value or recorded on the menu prior to the meal or snack being served. The menu and the items being served for lunch differed, substitutions were made and not recorded on the menu prior to serving. 10A NCAC 09 .0901(b) 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. In spaces #12 and #15, I observed large areas of chipped paint around different areas of the classroom. 15A NCAC 18A .2825(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. During the walkthrough a storage closet was left unlocked with hazardous cleaning materials inside as well as the kitchen door left slightly ajar and not locked. In space #7, I observed the key inside of a cabinet with hazardous cleaning items with many warning labels. In space #3, I observed an unlocked storage closet with cleaning supplies. .2820(b) 843 A drug or medicine was administered after its expiration date. I observed an EPI pen that expired in 3/2024 in space #10. 10A NCAC 09 .0803(1)(d) 1301 Center did not maintain a record of daily attendance. In space #7, the monthly attendance was not completed. GS 110-91(9) 1792 Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. In space #15, I observed a can of coca cola and a Hershey chocolate bar on a shelf. .0901(i) Corrective Action Plan: The violations not corrected during the visit must be corrected immediately. On or before 6/20/24, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Please ensure that all these components are completed: • Name of your facility • Your facility ID number • Date the visit made • Date that you are submitting the compliance letter • Provide each cited violation number • Describe when and how each violation was corrected • Describe how you will prevent the reoccurrence of each violation (you need to specify how you will prevent the violation from re-occurring) • Sign with your signature Please email the information to: abigail.avalos@dhhs.nc.gov Compliance History: The program’s compliance history was eighty-seven percent (87%) prior to today’s visit. Rated License Information: This facility is in Cohort #1, the preparation year is from July 1, 2023, to June 30, 2024. Throughout the next few months, I recommend that you consider completing the following tasks and activities that will help prepare you for your reassessment year, which will be sometime between July 1, 2024, and June 30, 2025. If possible, we will align the reassessment with your annual compliance visit timeframe, which falls sometime in the month of November. Tasks and Activities: • Have all staff update their WORKS accounts to reflect all currently completed coursework in DCDEE-WORKS. • Determine whether you wish to have the Environment Rating Scale (ERS) Assessments for ITERS-R, ECERS-R, SACERSU. • Request technical assistance with your child care consultant and local partners. • Participate in local CCRI related training/workshops. • Reach out to your local Community College to discuss educational opportunities. • Review NCRLAP website ERS resources (www.NCRLAP.org). • Consider requesting an ERS assessment (free of charge) during the preparation year, this opportunity ends on 6/30/24. The scores from a prep year assessment can be used in a variety of ways: • ERS assessments can be requested during the preparation year and scores can be used as guidance to enhance program quality. • If desired, assessment scores can be used during the preparation year if the operator wants to move forward with a rated license reassessment. • Assessment scores can be saved to use during the reassessment year. • Facilities can request another ERS assessment (free of charge) in your reassessment year for any ERS assessment scoring less than a 5.0. Reminders and Resources: Please ensure that you are using the most updated Child Care Rule Book also known as Chapter 9 - Child Care Rules. The new version was updated in January of 2024. Rule training modules can be found in the same course as the October 2017 Child Care Rule Rollout. If you are unfamiliar with the Child Care Rule Rollout within Moodle and how to navigate, please visit: https://ncchildcare.ncdhhs.gov/Learning-Resources/How-to-Navigate-Moodle. 10A NCAC 41C .1001 through .1007 and 15A NCAC 18A .2816 require all child care facilities (homes and centers) to test for lead in drinking water, identify lead based paint hazards, and mitigate or restrict access to identified hazards. The Clean Classrooms for Carolina Kids program is designed to identify and eliminate exposure to lead and asbestos hazards in building infrastructure, while providing child care facilities with the support needed to meet all rule requirements. The program is free, and the first step is to watch one of the pre-enrollment webinars, which are available at www.cleanwaterforUSkids.org/carolina. Additional information can be found in the Raise North Carolina Newsletter sent via email on 12/7/23 from DCDEE. Please ensure that all on-going training hours are being completed and documented as required for yourself and all staff members and that any annual documents are being updated and completed. These items will be monitored for completion at your annual compliance visit: - Staff Development Plans - Annual Evaluations for Staff - Medical Forms (Health Questionnaire/Emergency Info) - Polices (EMC, EPR, and any other policies that are amended) Please ensure to update your Emergency Preparedness Plan (EPR) to reflect all current information regarding your enrollment, contact numbers and any updates to your emergency plans. This will be reviewed at your annual compliance visit. Exit Conference: At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. We jointly reviewed the visit summary and documentation of my findings and violations with you, Ms. Reid. Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest updates. If you have questions or need further assistance, please contact me at 704-249-6440 or via email at abigail.avalos@dhhs.nc.gov. Thank you for your assistance during today’s visit. Abigail Avalos, M.Ed. Child Care Consultant Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0514 · Violation

Name of Operation: THE SUNSHINE HOUSE Facility ID: 60002586 Consultant: ABIGAIL AVALOS Operation Type: Center Case Number: Visit Date: 11/30/2023 Number Present: 102 Completed Date: 11/30/2023 Age: From 0 To 5 Total Minutes: 356 Time In: 09:04 AM Time Out: 01:45 PM Time In: 02:45 PM Time Out: 04:00 PM List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an unannounced annual compliance visit. Upon arrival I was greeted by Ms. Brianna Reid, Director. I shared the reason for the visit. Ms. Keresha Garlick, Assistant Director assisted me. Your program currently operates with a Four-Star Center License effective 10/18/18. The license was posted, with restrictions to: - 1st shift - meets enhanced ratios - meets enhanced space I monitored the following items: supervision, staff/child ratio, staff, health, safety, and program records. All classroom spaces, the kitchen, and four (4) outdoor learning environments were monitored. This facility has (4) Meck Pre-K classrooms. Ownership: The facility’s corporate owner is The Sunshine House, Inc – N.C. They are current and active as of 8/19/1996. Inspections: All inspections were monitored. The recent fire drill was conducted 11/30/23 and the last emergency drill was conducted on 9/25/23. The last fire inspection on file with DCDEE was conducted on 11/28/23. I obtained a copy of the recent fire inspection during the visit. The program's sanitation inspection on file with DCDEE was conducted on 9/13/23. The program received eight (8) demerits and received a Superior classification. Indoor Learning Environment: I observed children in the indoor learning environment and found supervision and staff/child ratios to be in compliance. Children were participating in free play, diapering routines, nap times, transitions, small group activities and outdoor play. I reviewed to have all lesson plans/activity plans current and posted in all classroom spaces. Please have all staff complete daily attendance records, best practice is to complete the attendance records as children arrive. As a reminder, bathrooms, diapering, and lavatory areas should not be used for storage. Please also have children and staff maintain their restroom spaces clean by flushing the toilet after each use, sanitizing in between users and not having trash on the floor. Outdoor Learning Environment: The outdoor learning environments were monitored and in compliance. I observed a fire drill during the visit, all staff and children followed the procedure for the practice drill. Program Records: I reviewed all the required records. Staff Records: The staff-training worksheets were not completed prior to the visit. I completed the staff and training worksheets for the new staff. As a reminder, the staff and training worksheets need to be updated and completed ready for review by DCDEE. There were six (6) new staff files reviewed, and two (2) existing staff files. Please refer to the staff/training worksheet to review which files were monitored. Please ensure all medical documents for staff are filed separately from the personnel file. As a reminder, staff evaluations and professional development plans need to be completed annually. Health Questionnaires, Emergency Information, EPR plan review and EMC plan review needs to be completed annually and documented in the staff’s file. Annual on-going training needs to be completed within your annual compliance year. For example, for 2022-2023, all on-going training should have been completed for all staff employed more than a year between 12/5/22 to 12/5/23. This is your annual compliance year. For 2023-2024, please have all staff document on their log and print out all certificates for completed training between 11/30/23 to 11/30/24. Orientation needs to be documented on the required form and within the designated time frames. Please ensure you do not leave the forms blank and complete them with accurate dates, times and signatures. Prior to providing care for children 0-5 years of age, please have all staff review and document their acknowledgement of the SBS policy. Children’s Records: Ten (10) children’s files were reviewed, please refer to the children’s worksheet to review which files were monitored. All files were in compliance. Medication: Medication was monitored and in compliance. Nutrition: The facility was in compliance with child care meal Pattern requirements. Weapons: The facility was in compliance was in compliance with child rare requirements regarding firearms. Transportation: One (1) vehicle was monitored, Bus #5210 and was in compliance with transportation requirements. Eleven (11) violations were observed, four (4) were corrected during the visit: Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. In space #10, the activity plan was not current, the activity plan was dated with August dates. GS 110-91(12); .0508(a) 604 Lavatories were not kept clean, in good repair and kept free of storage. In space #3, I observed furniture (toy shelf) stored inside. In space #10, I observed the toilet in need of cleaning and flushing. 15A NCAC 18A .2818(a) 862 The EMC plan was not reviewed with all staff annually and whenever the plan was revised. The EMC plan was not reviewed annually with two (2) staff. The last review took place on 10/2022. 10A NCAC 09 .0802(a) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. One (1) staff did not have a current health questionnaire on file. .0701(a) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Four (4) staff files did not have their orientation topics documented on the required form. .1101(a) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. Two (2) staff files did not have their topics for the first two (2) weeks documented on the required form. .1101(a)(b) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. Two (2) staff files did not have their annual staff evaluation on file and completed annually. 10A NCAC 09 .0514(f) 1301 Center did not maintain a record of daily attendance. In space #7 the daily attendance was not completed for 11/30/23. GS 110-91(9) 1824 The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. Two (2) staff did not review the EPR plan annually, the last review was conducted on 10/2022. .0607(e) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. One (1) staff did not have documentation of the SBS policy review prior to providing care to children. .0608(d)(1-4) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. I observed six (6) staff files with medical documents not separated from the personnel file. .0701(d) The violations not corrected during the visit must be corrected immediately. On or before 12/14/23, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Please email the information to: abigail.avalos@dhhs.nc.gov The program’s compliance history was eighty-nine percent (85%) prior to today’s visit. Rated License: Today we discussed that you are in Cohort #1 and that your preparation year has begun as of July 1, 2023. Throughout the next few months, I recommend that you consider completing the following tasks and activities that will help prepare you for your reassessment year, which will be sometime between July 1, 2024, and June 30, 2025. If possible, we will align the reassessment with your annual compliance visit timeframe: • Have all staff update their WORKS accounts to reflect all currently completed coursework in DCDEE-WORKS. • Determine whether you wish to have the Environment Rating Scale (ERS) Assessments for ITERS-R, ECERS-R, SACERSU. • Request technical assistance with your child care consultant and local partners. • Participate in local CCRI related training/workshops. • Reach out to your local Community College to discuss educational opportunities. • Review NCRLAP website ERS resources (www.NCRLAP.org). • Consider requesting an ERS assessment (free of charge) during the preparation year. Remember the scores can be used in a variety of ways: • ERS assessments can be requested during the preparation year and scores can be used as guidance to enhance program quality. • If desired, assessment scores can be used during the preparation year if the operator wants to move forward with a rated license reassessment. • Assessment scores can be saved to use during the reassessment year. • Facilities can request another ERS assessment (free of charge) in your reassessment year for any ERS assessment scoring less than a 5.0. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. We jointly reviewed the visit summary and documentation of my findings and violations with you, Ms. Garlick. Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest updates. If you have questions or need further assistance, please contact me at 704-249-6440 or via email at abigail.avalos@dhhs.nc.gov. Thank you for your assistance during today’s visit. Abigail Avalos, M.Ed. Child Care Consultant Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0802 · Violation

Name of Operation: THE SUNSHINE HOUSE Facility ID: 60002586 Consultant: ABIGAIL AVALOS Operation Type: Center Case Number: Visit Date: 11/30/2023 Number Present: 102 Completed Date: 11/30/2023 Age: From 0 To 5 Total Minutes: 356 Time In: 09:04 AM Time Out: 01:45 PM Time In: 02:45 PM Time Out: 04:00 PM List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an unannounced annual compliance visit. Upon arrival I was greeted by Ms. Brianna Reid, Director. I shared the reason for the visit. Ms. Keresha Garlick, Assistant Director assisted me. Your program currently operates with a Four-Star Center License effective 10/18/18. The license was posted, with restrictions to: - 1st shift - meets enhanced ratios - meets enhanced space I monitored the following items: supervision, staff/child ratio, staff, health, safety, and program records. All classroom spaces, the kitchen, and four (4) outdoor learning environments were monitored. This facility has (4) Meck Pre-K classrooms. Ownership: The facility’s corporate owner is The Sunshine House, Inc – N.C. They are current and active as of 8/19/1996. Inspections: All inspections were monitored. The recent fire drill was conducted 11/30/23 and the last emergency drill was conducted on 9/25/23. The last fire inspection on file with DCDEE was conducted on 11/28/23. I obtained a copy of the recent fire inspection during the visit. The program's sanitation inspection on file with DCDEE was conducted on 9/13/23. The program received eight (8) demerits and received a Superior classification. Indoor Learning Environment: I observed children in the indoor learning environment and found supervision and staff/child ratios to be in compliance. Children were participating in free play, diapering routines, nap times, transitions, small group activities and outdoor play. I reviewed to have all lesson plans/activity plans current and posted in all classroom spaces. Please have all staff complete daily attendance records, best practice is to complete the attendance records as children arrive. As a reminder, bathrooms, diapering, and lavatory areas should not be used for storage. Please also have children and staff maintain their restroom spaces clean by flushing the toilet after each use, sanitizing in between users and not having trash on the floor. Outdoor Learning Environment: The outdoor learning environments were monitored and in compliance. I observed a fire drill during the visit, all staff and children followed the procedure for the practice drill. Program Records: I reviewed all the required records. Staff Records: The staff-training worksheets were not completed prior to the visit. I completed the staff and training worksheets for the new staff. As a reminder, the staff and training worksheets need to be updated and completed ready for review by DCDEE. There were six (6) new staff files reviewed, and two (2) existing staff files. Please refer to the staff/training worksheet to review which files were monitored. Please ensure all medical documents for staff are filed separately from the personnel file. As a reminder, staff evaluations and professional development plans need to be completed annually. Health Questionnaires, Emergency Information, EPR plan review and EMC plan review needs to be completed annually and documented in the staff’s file. Annual on-going training needs to be completed within your annual compliance year. For example, for 2022-2023, all on-going training should have been completed for all staff employed more than a year between 12/5/22 to 12/5/23. This is your annual compliance year. For 2023-2024, please have all staff document on their log and print out all certificates for completed training between 11/30/23 to 11/30/24. Orientation needs to be documented on the required form and within the designated time frames. Please ensure you do not leave the forms blank and complete them with accurate dates, times and signatures. Prior to providing care for children 0-5 years of age, please have all staff review and document their acknowledgement of the SBS policy. Children’s Records: Ten (10) children’s files were reviewed, please refer to the children’s worksheet to review which files were monitored. All files were in compliance. Medication: Medication was monitored and in compliance. Nutrition: The facility was in compliance with child care meal Pattern requirements. Weapons: The facility was in compliance was in compliance with child rare requirements regarding firearms. Transportation: One (1) vehicle was monitored, Bus #5210 and was in compliance with transportation requirements. Eleven (11) violations were observed, four (4) were corrected during the visit: Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. In space #10, the activity plan was not current, the activity plan was dated with August dates. GS 110-91(12); .0508(a) 604 Lavatories were not kept clean, in good repair and kept free of storage. In space #3, I observed furniture (toy shelf) stored inside. In space #10, I observed the toilet in need of cleaning and flushing. 15A NCAC 18A .2818(a) 862 The EMC plan was not reviewed with all staff annually and whenever the plan was revised. The EMC plan was not reviewed annually with two (2) staff. The last review took place on 10/2022. 10A NCAC 09 .0802(a) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. One (1) staff did not have a current health questionnaire on file. .0701(a) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Four (4) staff files did not have their orientation topics documented on the required form. .1101(a) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. Two (2) staff files did not have their topics for the first two (2) weeks documented on the required form. .1101(a)(b) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. Two (2) staff files did not have their annual staff evaluation on file and completed annually. 10A NCAC 09 .0514(f) 1301 Center did not maintain a record of daily attendance. In space #7 the daily attendance was not completed for 11/30/23. GS 110-91(9) 1824 The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. Two (2) staff did not review the EPR plan annually, the last review was conducted on 10/2022. .0607(e) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. One (1) staff did not have documentation of the SBS policy review prior to providing care to children. .0608(d)(1-4) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. I observed six (6) staff files with medical documents not separated from the personnel file. .0701(d) The violations not corrected during the visit must be corrected immediately. On or before 12/14/23, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Please email the information to: abigail.avalos@dhhs.nc.gov The program’s compliance history was eighty-nine percent (85%) prior to today’s visit. Rated License: Today we discussed that you are in Cohort #1 and that your preparation year has begun as of July 1, 2023. Throughout the next few months, I recommend that you consider completing the following tasks and activities that will help prepare you for your reassessment year, which will be sometime between July 1, 2024, and June 30, 2025. If possible, we will align the reassessment with your annual compliance visit timeframe: • Have all staff update their WORKS accounts to reflect all currently completed coursework in DCDEE-WORKS. • Determine whether you wish to have the Environment Rating Scale (ERS) Assessments for ITERS-R, ECERS-R, SACERSU. • Request technical assistance with your child care consultant and local partners. • Participate in local CCRI related training/workshops. • Reach out to your local Community College to discuss educational opportunities. • Review NCRLAP website ERS resources (www.NCRLAP.org). • Consider requesting an ERS assessment (free of charge) during the preparation year. Remember the scores can be used in a variety of ways: • ERS assessments can be requested during the preparation year and scores can be used as guidance to enhance program quality. • If desired, assessment scores can be used during the preparation year if the operator wants to move forward with a rated license reassessment. • Assessment scores can be saved to use during the reassessment year. • Facilities can request another ERS assessment (free of charge) in your reassessment year for any ERS assessment scoring less than a 5.0. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. We jointly reviewed the visit summary and documentation of my findings and violations with you, Ms. Garlick. Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest updates. If you have questions or need further assistance, please contact me at 704-249-6440 or via email at abigail.avalos@dhhs.nc.gov. Thank you for your assistance during today’s visit. Abigail Avalos, M.Ed. Child Care Consultant Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: THE SUNSHINE HOUSE Facility ID: 60002586 Consultant: ABIGAIL AVALOS Operation Type: Center Case Number: Visit Date: 11/30/2023 Number Present: 102 Completed Date: 11/30/2023 Age: From 0 To 5 Total Minutes: 356 Time In: 09:04 AM Time Out: 01:45 PM Time In: 02:45 PM Time Out: 04:00 PM List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an unannounced annual compliance visit. Upon arrival I was greeted by Ms. Brianna Reid, Director. I shared the reason for the visit. Ms. Keresha Garlick, Assistant Director assisted me. Your program currently operates with a Four-Star Center License effective 10/18/18. The license was posted, with restrictions to: - 1st shift - meets enhanced ratios - meets enhanced space I monitored the following items: supervision, staff/child ratio, staff, health, safety, and program records. All classroom spaces, the kitchen, and four (4) outdoor learning environments were monitored. This facility has (4) Meck Pre-K classrooms. Ownership: The facility’s corporate owner is The Sunshine House, Inc – N.C. They are current and active as of 8/19/1996. Inspections: All inspections were monitored. The recent fire drill was conducted 11/30/23 and the last emergency drill was conducted on 9/25/23. The last fire inspection on file with DCDEE was conducted on 11/28/23. I obtained a copy of the recent fire inspection during the visit. The program's sanitation inspection on file with DCDEE was conducted on 9/13/23. The program received eight (8) demerits and received a Superior classification. Indoor Learning Environment: I observed children in the indoor learning environment and found supervision and staff/child ratios to be in compliance. Children were participating in free play, diapering routines, nap times, transitions, small group activities and outdoor play. I reviewed to have all lesson plans/activity plans current and posted in all classroom spaces. Please have all staff complete daily attendance records, best practice is to complete the attendance records as children arrive. As a reminder, bathrooms, diapering, and lavatory areas should not be used for storage. Please also have children and staff maintain their restroom spaces clean by flushing the toilet after each use, sanitizing in between users and not having trash on the floor. Outdoor Learning Environment: The outdoor learning environments were monitored and in compliance. I observed a fire drill during the visit, all staff and children followed the procedure for the practice drill. Program Records: I reviewed all the required records. Staff Records: The staff-training worksheets were not completed prior to the visit. I completed the staff and training worksheets for the new staff. As a reminder, the staff and training worksheets need to be updated and completed ready for review by DCDEE. There were six (6) new staff files reviewed, and two (2) existing staff files. Please refer to the staff/training worksheet to review which files were monitored. Please ensure all medical documents for staff are filed separately from the personnel file. As a reminder, staff evaluations and professional development plans need to be completed annually. Health Questionnaires, Emergency Information, EPR plan review and EMC plan review needs to be completed annually and documented in the staff’s file. Annual on-going training needs to be completed within your annual compliance year. For example, for 2022-2023, all on-going training should have been completed for all staff employed more than a year between 12/5/22 to 12/5/23. This is your annual compliance year. For 2023-2024, please have all staff document on their log and print out all certificates for completed training between 11/30/23 to 11/30/24. Orientation needs to be documented on the required form and within the designated time frames. Please ensure you do not leave the forms blank and complete them with accurate dates, times and signatures. Prior to providing care for children 0-5 years of age, please have all staff review and document their acknowledgement of the SBS policy. Children’s Records: Ten (10) children’s files were reviewed, please refer to the children’s worksheet to review which files were monitored. All files were in compliance. Medication: Medication was monitored and in compliance. Nutrition: The facility was in compliance with child care meal Pattern requirements. Weapons: The facility was in compliance was in compliance with child rare requirements regarding firearms. Transportation: One (1) vehicle was monitored, Bus #5210 and was in compliance with transportation requirements. Eleven (11) violations were observed, four (4) were corrected during the visit: Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. In space #10, the activity plan was not current, the activity plan was dated with August dates. GS 110-91(12); .0508(a) 604 Lavatories were not kept clean, in good repair and kept free of storage. In space #3, I observed furniture (toy shelf) stored inside. In space #10, I observed the toilet in need of cleaning and flushing. 15A NCAC 18A .2818(a) 862 The EMC plan was not reviewed with all staff annually and whenever the plan was revised. The EMC plan was not reviewed annually with two (2) staff. The last review took place on 10/2022. 10A NCAC 09 .0802(a) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. One (1) staff did not have a current health questionnaire on file. .0701(a) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Four (4) staff files did not have their orientation topics documented on the required form. .1101(a) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. Two (2) staff files did not have their topics for the first two (2) weeks documented on the required form. .1101(a)(b) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. Two (2) staff files did not have their annual staff evaluation on file and completed annually. 10A NCAC 09 .0514(f) 1301 Center did not maintain a record of daily attendance. In space #7 the daily attendance was not completed for 11/30/23. GS 110-91(9) 1824 The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. Two (2) staff did not review the EPR plan annually, the last review was conducted on 10/2022. .0607(e) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. One (1) staff did not have documentation of the SBS policy review prior to providing care to children. .0608(d)(1-4) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. I observed six (6) staff files with medical documents not separated from the personnel file. .0701(d) The violations not corrected during the visit must be corrected immediately. On or before 12/14/23, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Please email the information to: abigail.avalos@dhhs.nc.gov The program’s compliance history was eighty-nine percent (85%) prior to today’s visit. Rated License: Today we discussed that you are in Cohort #1 and that your preparation year has begun as of July 1, 2023. Throughout the next few months, I recommend that you consider completing the following tasks and activities that will help prepare you for your reassessment year, which will be sometime between July 1, 2024, and June 30, 2025. If possible, we will align the reassessment with your annual compliance visit timeframe: • Have all staff update their WORKS accounts to reflect all currently completed coursework in DCDEE-WORKS. • Determine whether you wish to have the Environment Rating Scale (ERS) Assessments for ITERS-R, ECERS-R, SACERSU. • Request technical assistance with your child care consultant and local partners. • Participate in local CCRI related training/workshops. • Reach out to your local Community College to discuss educational opportunities. • Review NCRLAP website ERS resources (www.NCRLAP.org). • Consider requesting an ERS assessment (free of charge) during the preparation year. Remember the scores can be used in a variety of ways: • ERS assessments can be requested during the preparation year and scores can be used as guidance to enhance program quality. • If desired, assessment scores can be used during the preparation year if the operator wants to move forward with a rated license reassessment. • Assessment scores can be saved to use during the reassessment year. • Facilities can request another ERS assessment (free of charge) in your reassessment year for any ERS assessment scoring less than a 5.0. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. We jointly reviewed the visit summary and documentation of my findings and violations with you, Ms. Garlick. Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest updates. If you have questions or need further assistance, please contact me at 704-249-6440 or via email at abigail.avalos@dhhs.nc.gov. Thank you for your assistance during today’s visit. Abigail Avalos, M.Ed. Child Care Consultant Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0601 · Violation

Name of Operation: THE SUNSHINE HOUSE Facility ID: 60002586 Consultant: ABIGAIL AVALOS Operation Type: Center Case Number: 1023-336L Visit Date: 11/3/2023 Number Present: 31 Completed Date: 11/3/2023 Age: From 0 To 11 Total Minutes: 135 Time In: 04:00 PM Time Out: 06:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to obtain information regarding an alleged violation of child care requirements. There is a concern that teachers are creating an unsafe environment. Examples: A teacher placed a child on a diaper change table that was wet with sanitizing solution. A teacher did not properly latch a crib. A child fell from the crib and bumped its forehead. Upon arrival, I was greeted by Ms. Briana Reid, Director. I shared the reason for the visit, and I shared the complaint allegations with you and gave you a chance to respond. It was shared that you were not aware of any staff placing children on wet diaper changing surfaces with sanitizing solution. You shared with me that you were aware of an incident that occurred on 10/27/23 where an infant child fell out of their crib. You shared that you were notified by the teacher in the classroom once the incident occurred and that you reviewed the camera footage where you observed the teacher placing the child in the crib, latching the side and begin rocking the crib with the child inside. The teacher then walked away in which the child stood up, then laid back down, then got up again and leaned on the latch side, in which they fell out. After being notified of the incident and reviewing the footage, you reported the incident to your regional manager and notified the family. You shared that disciplinary action took place for the staff member and that they were enrolled in trainings pertaining to safe sleep and essentials of indoor safety. You reported that they have until 11/6/23 to complete these trainings. During the interview, you shared that you did not have any concerns with the use and functionality of the cribs. I obtained the compliance verification for the cribs during the interview. In addition, I reviewed the following items: - The incident report for the child who fell out of the crib. - The handwritten statements for three (3) teachers who observed the infant falling from out of the crib. I was unable to review the camera footage of the incident. During the walkthrough, I observed the following procedures: - A diaper change in the toddler classroom. - Latching of the cribs in the infant classroom. When I latched the side of multiple cribs, there were some that were easy to lock in place and the crib of the child who fell out, had much resistance to latch and lock in place. We reviewed how the incident could have occurred if the latch was thought to be in place when it really wasn't. The crib was replaced during the visit with another one that functioned properly. In discussion, we reviewed having you and staff monitor the wear and tear of the cribs, including rusting and latches not working properly. At this time, I recommend placing work orders on the cribs that need maintenance. I will follow-up on what additional steps you can take to prevent this from re-occurring including the possibility of changing your crib selection. I observed children being changed on a diaper changing surface that was not wet with sanitizing solution. Interview Findings: I interviewed a total of three (3) staff members. Staff verified that an infant child did fall out of the crib in which an incident report was completed and that the latch on the crib was in place when the child was placed in the crib. Staff also reported that they do not place children on wet surfaces of sanitizing solution. Findings: Based on interviews and observations the allegation that “there is a concern that teachers are creating an unsafe environment. Examples: A teacher placed a child on a diaper change table that was wet with sanitizing solution. A teacher did not properly latch a crib. A child fell from the crib and bumped its forehead.” is substantiated. I conducted a walk-through of the center. Supervision, staff/child ratios, adequate/approved space and permit restrictions were observed in compliance. There were thirty-one (31) children present. The children were observed participating in free play, diapering procedures, group time, and outdoor play. Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. On 10/27/23, an infant child fell from out of their crib. 10A NCAC 09 .0601(a) On or before 11/17/23, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Email the information to: abigail.avalos@dhhs.nc.gov Technical Assistance with the Allegation: Please review with infant staff the SBS policy and the safe sleep policy on a frequent basis and as needed. Please ensure to review proper diaper changing procedures including wait times for sanitizing solution. Procedures for diapering and handwashing are posted to help guide staff in completing these tasks and to sign staff up for trainings in diaper changing procedures with your Child Care Health Consultants. I recommend reviewing with staff the proper ways to handle infants that are transitioning to different spaces in their learning environment such as cribs, highchairs, swings, etc. In addition, please have a regular inspection of all equipment including furniture and materials. We reviewed: 15A NCAC 18A .2819 DIAPERING AND DIAPER CHANGING FACILITIES (d) Child care center employees shall change a child's diaper as follows: (1) gathering supplies before placing child on diapering surface; (2) donning disposable gloves (if needed); (3) using disposable towelette or moistened paper towel to clean child, wiping front to back; (4) disposing of gloves if used, soiled towelettes and diaper in a plastic-lined, covered receptacle; (5) wiping the child care center employee's hands and the child's hands each with a separate disposable towelette or moistened paper towel; (6) sliding a clean diaper under the child, applying diapering products if needed, using facial or toilet tissue, and discarding the tissue in a plastic-lined, covered receptacle; (7) fastening the diaper and placing clothing on child; (8) washing child's hands in accordance with Rule .2803 of this Section, or, if child is unable to support the child's head, cleaning the child's hands with a disposable towelette or moistened paper towel, then drying the child's hands and returning the child to a supervised area; (9) spraying entire diapering surface with detergent solution and wipe clean, using disposable paper towels; (10) spraying entire diapering surface with an approved disinfectant and allowing to remain on the surface for two minutes or as specified by the manufacturer, or air dry; and (11) washing hands in accordance with Rule .2803 of this Section even if disposable gloves are used by the child care center employee. Exit Conference: At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. We jointly reviewed the visit summary and documentation of my findings with you, Ms. Reid. Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest updates. If you have questions or need further assistance, please contact me at 704-249-6440 or via email at abigail.avalos@dhhs.nc.gov. Thank you for your assistance during today’s visit. Abigail Avalos, M.Ed. Child Care Consultant Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times