10A NCAC 09 .0604 · Violation

Name of Operation: KINDERCARE LEARNING CENTER Facility ID: 97000317 Consultant: KAREN YOUNG Operation Type: Center Case Number: Visit Date: 8/18/2025 Number Present: 68 Completed Date: 8/18/2025 Age: From 0 To 8 Total Minutes: 224 Time In: 09:31 AM Time Out: 01:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced An unannounced annual compliance visit was conducted at this childcare center to monitor compliance with applicable childcare requirements. This visit was conducted with Gathie Bass, Administrator. Your program currently operates with a FIVE (5) Star license effective 11/1/24. Restrictions include 1st shift, Daytime Care: Meets enhanced space. The license permit was observed, and the restrictions were found in compliance. The NC Secretary of State was reviewed on 8/4/25 and KinderCare Education LLC is current & active. The program’s compliance history was 94% prior to today’s visit. All programs are required to maintain at least 75% compliance. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed staff/child interactions today. I observed children having free choice center time, outdoor gross motor play, and infants having individual needs met. I observed materials and activities that were available to the children in the classrooms. Your facility uses the KinderCare Education Curriculum. The last annual compliance visit was conducted on 9/10/24. A sanitation inspection was completed on 7/22/25 with a Superior classification and five (5) demerits. The last fire inspection was conducted 5/6/25 by Niki Hamby. Program records and required postings were monitored. A fire drill was conducted on 7/31/25 at 4:00 pm with one (1) minute, fifty-five (55) seconds to evacuate forty (40) children and ten (10) adults by G. Bass. A lockdown emergency drill was documented on 6/6/25 at 9:30 am with two (2) minutes and forty (40) seconds to lockdown by G. Bass. An outdoor inspection was documented on 7/31/25 at 3:15 pm by G. Bass. One (1) new staff file, two (2) regular staff and six (6) children’s records were monitored per DCDEE procedures. Nutrition requirements were monitored per DCDEE procedures. Storage of hazardous items was monitored today. Hazardous items were stored in locked closets. Storage and administration of medication were monitored. Medication authorization was monitored. The program does not provide transportation during the summer. The following violations were cited during today’s visit: Violation Number Comment Rule 423 For children under three years of age, the schedule did not include regular daily events such as arrival and departure, free choice times, outside time and/or teacher- directed activities. I observed in only four (4) of the enrolled ten (10) Infants had in individualized activity plan posted. .0508( f) 702 Child-sized equipment and furnishings, or those adapted for safe and effective use by children, were not provided. I observed torn an worn books in the book area in Space 4B today. This violation was corrected during the visit. .0601(e ) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. I observed an outlet cover missing in Space 3. This violation was corrected during the visit today. 10A NCAC 09 .0604(c) 1825 All staff did not review the center's EPR Plan during orientation and/or on an annual basis with the trained staff. Documentation of the review was not maintained on file. Today, I observed there was no documentation of the center EPR plan being updated in the last year. .0607(f) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before Monday, September 1, 2025. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to: karen.young@dhhs.nc.gov or mail two copies of the letter to: Karen Young P.O. Box 1012 Lewisville, NC 27023 If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action being taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action being taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance discussed during today’s visit related to violations: • I observed only four (4) of the enrolled ten (10) infants had an individualized activity plan posted. See childcare rule 10A NCAC 09 .0508(f). • Outlets must remain covered with a plug cover for the safety of children in care. See Childcare rule 10A NCAC 09 .0604(c). • I observed the center EPR plan has not been updated in the last year. See childcare rule 10A NCAC 09 .0607(f). • Once books in the book area become worn and torn, they need to be replaced with new books. See Childcare rule 10A NCAC 09 .? Additional Information/Consultation: • You must notify your consultant 30 days prior to changing the ownership status of your facility. • The QRIS is being implemented. Go to DCDEE website and clink on “What’s New?” then click on QRIS Modernization to learn more about QRIS. * You should review section .3200 of childcare rules on the DCDEE website in relation to QRIS modernization guidelines. Your program will be assessed according to those rules and guidelines during your next rated license assessment in 2027. Begin to prepare now for your next rated license. • You confirmed with me today that your email address is: Gatha.Bass@kindercare.com. • Go to the DCDEE homepage and sign up for Raise NC Newsletter updates to get the most recent information on QRIS. • The sheets you are currently using are soiled and stained and look dirty even when they are clean. Please consult with KinderCare to see if you may obtain new cot sheets for your center. • The fan in the room for three/four-year-old children, Space 5, has an overhead fan that needs cleaning. • The windows and walls in the room for the two-year-old children need to be cleaned and walls painted. Discuss with KinderCare. • Once towels have been used on playground equipment outside, bring them inside to wash, vs. hang over the fence. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Karen Young, Child Care Consultant (336) 207-2151 karen.young@dhhs.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .0508 · Violation

Name of Operation: KINDERCARE LEARNING CENTER Facility ID: 97000317 Consultant: KAREN YOUNG Operation Type: Center Case Number: Visit Date: 8/18/2025 Number Present: 68 Completed Date: 8/18/2025 Age: From 0 To 8 Total Minutes: 224 Time In: 09:31 AM Time Out: 01:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced An unannounced annual compliance visit was conducted at this childcare center to monitor compliance with applicable childcare requirements. This visit was conducted with Gathie Bass, Administrator. Your program currently operates with a FIVE (5) Star license effective 11/1/24. Restrictions include 1st shift, Daytime Care: Meets enhanced space. The license permit was observed, and the restrictions were found in compliance. The NC Secretary of State was reviewed on 8/4/25 and KinderCare Education LLC is current & active. The program’s compliance history was 94% prior to today’s visit. All programs are required to maintain at least 75% compliance. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed staff/child interactions today. I observed children having free choice center time, outdoor gross motor play, and infants having individual needs met. I observed materials and activities that were available to the children in the classrooms. Your facility uses the KinderCare Education Curriculum. The last annual compliance visit was conducted on 9/10/24. A sanitation inspection was completed on 7/22/25 with a Superior classification and five (5) demerits. The last fire inspection was conducted 5/6/25 by Niki Hamby. Program records and required postings were monitored. A fire drill was conducted on 7/31/25 at 4:00 pm with one (1) minute, fifty-five (55) seconds to evacuate forty (40) children and ten (10) adults by G. Bass. A lockdown emergency drill was documented on 6/6/25 at 9:30 am with two (2) minutes and forty (40) seconds to lockdown by G. Bass. An outdoor inspection was documented on 7/31/25 at 3:15 pm by G. Bass. One (1) new staff file, two (2) regular staff and six (6) children’s records were monitored per DCDEE procedures. Nutrition requirements were monitored per DCDEE procedures. Storage of hazardous items was monitored today. Hazardous items were stored in locked closets. Storage and administration of medication were monitored. Medication authorization was monitored. The program does not provide transportation during the summer. The following violations were cited during today’s visit: Violation Number Comment Rule 423 For children under three years of age, the schedule did not include regular daily events such as arrival and departure, free choice times, outside time and/or teacher- directed activities. I observed in only four (4) of the enrolled ten (10) Infants had in individualized activity plan posted. .0508( f) 702 Child-sized equipment and furnishings, or those adapted for safe and effective use by children, were not provided. I observed torn an worn books in the book area in Space 4B today. This violation was corrected during the visit. .0601(e ) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. I observed an outlet cover missing in Space 3. This violation was corrected during the visit today. 10A NCAC 09 .0604(c) 1825 All staff did not review the center's EPR Plan during orientation and/or on an annual basis with the trained staff. Documentation of the review was not maintained on file. Today, I observed there was no documentation of the center EPR plan being updated in the last year. .0607(f) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before Monday, September 1, 2025. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to: karen.young@dhhs.nc.gov or mail two copies of the letter to: Karen Young P.O. Box 1012 Lewisville, NC 27023 If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action being taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action being taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance discussed during today’s visit related to violations: • I observed only four (4) of the enrolled ten (10) infants had an individualized activity plan posted. See childcare rule 10A NCAC 09 .0508(f). • Outlets must remain covered with a plug cover for the safety of children in care. See Childcare rule 10A NCAC 09 .0604(c). • I observed the center EPR plan has not been updated in the last year. See childcare rule 10A NCAC 09 .0607(f). • Once books in the book area become worn and torn, they need to be replaced with new books. See Childcare rule 10A NCAC 09 .? Additional Information/Consultation: • You must notify your consultant 30 days prior to changing the ownership status of your facility. • The QRIS is being implemented. Go to DCDEE website and clink on “What’s New?” then click on QRIS Modernization to learn more about QRIS. * You should review section .3200 of childcare rules on the DCDEE website in relation to QRIS modernization guidelines. Your program will be assessed according to those rules and guidelines during your next rated license assessment in 2027. Begin to prepare now for your next rated license. • You confirmed with me today that your email address is: Gatha.Bass@kindercare.com. • Go to the DCDEE homepage and sign up for Raise NC Newsletter updates to get the most recent information on QRIS. • The sheets you are currently using are soiled and stained and look dirty even when they are clean. Please consult with KinderCare to see if you may obtain new cot sheets for your center. • The fan in the room for three/four-year-old children, Space 5, has an overhead fan that needs cleaning. • The windows and walls in the room for the two-year-old children need to be cleaned and walls painted. Discuss with KinderCare. • Once towels have been used on playground equipment outside, bring them inside to wash, vs. hang over the fence. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Karen Young, Child Care Consultant (336) 207-2151 karen.young@dhhs.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0604 · Violation

Name of Operation: KINDERCARE LEARNING CENTER Facility ID: 97000317 Consultant: KAREN YOUNG Operation Type: Center Case Number: Visit Date: 8/18/2025 Number Present: 68 Completed Date: 8/18/2025 Age: From 0 To 8 Total Minutes: 224 Time In: 09:31 AM Time Out: 01:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced An unannounced annual compliance visit was conducted at this childcare center to monitor compliance with applicable childcare requirements. This visit was conducted with Gathie Bass, Administrator. Your program currently operates with a FIVE (5) Star license effective 11/1/24. Restrictions include 1st shift, Daytime Care: Meets enhanced space. The license permit was observed, and the restrictions were found in compliance. The NC Secretary of State was reviewed on 8/4/25 and KinderCare Education LLC is current & active. The program’s compliance history was 94% prior to today’s visit. All programs are required to maintain at least 75% compliance. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed staff/child interactions today. I observed children having free choice center time, outdoor gross motor play, and infants having individual needs met. I observed materials and activities that were available to the children in the classrooms. Your facility uses the KinderCare Education Curriculum. The last annual compliance visit was conducted on 9/10/24. A sanitation inspection was completed on 7/22/25 with a Superior classification and five (5) demerits. The last fire inspection was conducted 5/6/25 by Niki Hamby. Program records and required postings were monitored. A fire drill was conducted on 7/31/25 at 4:00 pm with one (1) minute, fifty-five (55) seconds to evacuate forty (40) children and ten (10) adults by G. Bass. A lockdown emergency drill was documented on 6/6/25 at 9:30 am with two (2) minutes and forty (40) seconds to lockdown by G. Bass. An outdoor inspection was documented on 7/31/25 at 3:15 pm by G. Bass. One (1) new staff file, two (2) regular staff and six (6) children’s records were monitored per DCDEE procedures. Nutrition requirements were monitored per DCDEE procedures. Storage of hazardous items was monitored today. Hazardous items were stored in locked closets. Storage and administration of medication were monitored. Medication authorization was monitored. The program does not provide transportation during the summer. The following violations were cited during today’s visit: Violation Number Comment Rule 423 For children under three years of age, the schedule did not include regular daily events such as arrival and departure, free choice times, outside time and/or teacher- directed activities. I observed in only four (4) of the enrolled ten (10) Infants had in individualized activity plan posted. .0508( f) 702 Child-sized equipment and furnishings, or those adapted for safe and effective use by children, were not provided. I observed torn an worn books in the book area in Space 4B today. This violation was corrected during the visit. .0601(e ) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. I observed an outlet cover missing in Space 3. This violation was corrected during the visit today. 10A NCAC 09 .0604(c) 1825 All staff did not review the center's EPR Plan during orientation and/or on an annual basis with the trained staff. Documentation of the review was not maintained on file. Today, I observed there was no documentation of the center EPR plan being updated in the last year. .0607(f) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before Monday, September 1, 2025. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to: karen.young@dhhs.nc.gov or mail two copies of the letter to: Karen Young P.O. Box 1012 Lewisville, NC 27023 If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action being taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action being taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance discussed during today’s visit related to violations: • I observed only four (4) of the enrolled ten (10) infants had an individualized activity plan posted. See childcare rule 10A NCAC 09 .0508(f). • Outlets must remain covered with a plug cover for the safety of children in care. See Childcare rule 10A NCAC 09 .0604(c). • I observed the center EPR plan has not been updated in the last year. See childcare rule 10A NCAC 09 .0607(f). • Once books in the book area become worn and torn, they need to be replaced with new books. See Childcare rule 10A NCAC 09 .? Additional Information/Consultation: • You must notify your consultant 30 days prior to changing the ownership status of your facility. • The QRIS is being implemented. Go to DCDEE website and clink on “What’s New?” then click on QRIS Modernization to learn more about QRIS. * You should review section .3200 of childcare rules on the DCDEE website in relation to QRIS modernization guidelines. Your program will be assessed according to those rules and guidelines during your next rated license assessment in 2027. Begin to prepare now for your next rated license. • You confirmed with me today that your email address is: Gatha.Bass@kindercare.com. • Go to the DCDEE homepage and sign up for Raise NC Newsletter updates to get the most recent information on QRIS. • The sheets you are currently using are soiled and stained and look dirty even when they are clean. Please consult with KinderCare to see if you may obtain new cot sheets for your center. • The fan in the room for three/four-year-old children, Space 5, has an overhead fan that needs cleaning. • The windows and walls in the room for the two-year-old children need to be cleaned and walls painted. Discuss with KinderCare. • Once towels have been used on playground equipment outside, bring them inside to wash, vs. hang over the fence. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Karen Young, Child Care Consultant (336) 207-2151 karen.young@dhhs.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0607 · Violation

Name of Operation: KINDERCARE LEARNING CENTER Facility ID: 97000317 Consultant: KAREN YOUNG Operation Type: Center Case Number: Visit Date: 8/18/2025 Number Present: 68 Completed Date: 8/18/2025 Age: From 0 To 8 Total Minutes: 224 Time In: 09:31 AM Time Out: 01:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced An unannounced annual compliance visit was conducted at this childcare center to monitor compliance with applicable childcare requirements. This visit was conducted with Gathie Bass, Administrator. Your program currently operates with a FIVE (5) Star license effective 11/1/24. Restrictions include 1st shift, Daytime Care: Meets enhanced space. The license permit was observed, and the restrictions were found in compliance. The NC Secretary of State was reviewed on 8/4/25 and KinderCare Education LLC is current & active. The program’s compliance history was 94% prior to today’s visit. All programs are required to maintain at least 75% compliance. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed staff/child interactions today. I observed children having free choice center time, outdoor gross motor play, and infants having individual needs met. I observed materials and activities that were available to the children in the classrooms. Your facility uses the KinderCare Education Curriculum. The last annual compliance visit was conducted on 9/10/24. A sanitation inspection was completed on 7/22/25 with a Superior classification and five (5) demerits. The last fire inspection was conducted 5/6/25 by Niki Hamby. Program records and required postings were monitored. A fire drill was conducted on 7/31/25 at 4:00 pm with one (1) minute, fifty-five (55) seconds to evacuate forty (40) children and ten (10) adults by G. Bass. A lockdown emergency drill was documented on 6/6/25 at 9:30 am with two (2) minutes and forty (40) seconds to lockdown by G. Bass. An outdoor inspection was documented on 7/31/25 at 3:15 pm by G. Bass. One (1) new staff file, two (2) regular staff and six (6) children’s records were monitored per DCDEE procedures. Nutrition requirements were monitored per DCDEE procedures. Storage of hazardous items was monitored today. Hazardous items were stored in locked closets. Storage and administration of medication were monitored. Medication authorization was monitored. The program does not provide transportation during the summer. The following violations were cited during today’s visit: Violation Number Comment Rule 423 For children under three years of age, the schedule did not include regular daily events such as arrival and departure, free choice times, outside time and/or teacher- directed activities. I observed in only four (4) of the enrolled ten (10) Infants had in individualized activity plan posted. .0508( f) 702 Child-sized equipment and furnishings, or those adapted for safe and effective use by children, were not provided. I observed torn an worn books in the book area in Space 4B today. This violation was corrected during the visit. .0601(e ) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. I observed an outlet cover missing in Space 3. This violation was corrected during the visit today. 10A NCAC 09 .0604(c) 1825 All staff did not review the center's EPR Plan during orientation and/or on an annual basis with the trained staff. Documentation of the review was not maintained on file. Today, I observed there was no documentation of the center EPR plan being updated in the last year. .0607(f) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before Monday, September 1, 2025. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to: karen.young@dhhs.nc.gov or mail two copies of the letter to: Karen Young P.O. Box 1012 Lewisville, NC 27023 If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action being taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action being taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance discussed during today’s visit related to violations: • I observed only four (4) of the enrolled ten (10) infants had an individualized activity plan posted. See childcare rule 10A NCAC 09 .0508(f). • Outlets must remain covered with a plug cover for the safety of children in care. See Childcare rule 10A NCAC 09 .0604(c). • I observed the center EPR plan has not been updated in the last year. See childcare rule 10A NCAC 09 .0607(f). • Once books in the book area become worn and torn, they need to be replaced with new books. See Childcare rule 10A NCAC 09 .? Additional Information/Consultation: • You must notify your consultant 30 days prior to changing the ownership status of your facility. • The QRIS is being implemented. Go to DCDEE website and clink on “What’s New?” then click on QRIS Modernization to learn more about QRIS. * You should review section .3200 of childcare rules on the DCDEE website in relation to QRIS modernization guidelines. Your program will be assessed according to those rules and guidelines during your next rated license assessment in 2027. Begin to prepare now for your next rated license. • You confirmed with me today that your email address is: Gatha.Bass@kindercare.com. • Go to the DCDEE homepage and sign up for Raise NC Newsletter updates to get the most recent information on QRIS. • The sheets you are currently using are soiled and stained and look dirty even when they are clean. Please consult with KinderCare to see if you may obtain new cot sheets for your center. • The fan in the room for three/four-year-old children, Space 5, has an overhead fan that needs cleaning. • The windows and walls in the room for the two-year-old children need to be cleaned and walls painted. Discuss with KinderCare. • Once towels have been used on playground equipment outside, bring them inside to wash, vs. hang over the fence. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Karen Young, Child Care Consultant (336) 207-2151 karen.young@dhhs.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: KINDERCARE LEARNING CENTER Facility ID: 97000317 Consultant: KAREN YOUNG Operation Type: Center Case Number: Visit Date: 8/18/2025 Number Present: 68 Completed Date: 8/18/2025 Age: From 0 To 8 Total Minutes: 224 Time In: 09:31 AM Time Out: 01:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced An unannounced annual compliance visit was conducted at this childcare center to monitor compliance with applicable childcare requirements. This visit was conducted with Gathie Bass, Administrator. Your program currently operates with a FIVE (5) Star license effective 11/1/24. Restrictions include 1st shift, Daytime Care: Meets enhanced space. The license permit was observed, and the restrictions were found in compliance. The NC Secretary of State was reviewed on 8/4/25 and KinderCare Education LLC is current & active. The program’s compliance history was 94% prior to today’s visit. All programs are required to maintain at least 75% compliance. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed staff/child interactions today. I observed children having free choice center time, outdoor gross motor play, and infants having individual needs met. I observed materials and activities that were available to the children in the classrooms. Your facility uses the KinderCare Education Curriculum. The last annual compliance visit was conducted on 9/10/24. A sanitation inspection was completed on 7/22/25 with a Superior classification and five (5) demerits. The last fire inspection was conducted 5/6/25 by Niki Hamby. Program records and required postings were monitored. A fire drill was conducted on 7/31/25 at 4:00 pm with one (1) minute, fifty-five (55) seconds to evacuate forty (40) children and ten (10) adults by G. Bass. A lockdown emergency drill was documented on 6/6/25 at 9:30 am with two (2) minutes and forty (40) seconds to lockdown by G. Bass. An outdoor inspection was documented on 7/31/25 at 3:15 pm by G. Bass. One (1) new staff file, two (2) regular staff and six (6) children’s records were monitored per DCDEE procedures. Nutrition requirements were monitored per DCDEE procedures. Storage of hazardous items was monitored today. Hazardous items were stored in locked closets. Storage and administration of medication were monitored. Medication authorization was monitored. The program does not provide transportation during the summer. The following violations were cited during today’s visit: Violation Number Comment Rule 423 For children under three years of age, the schedule did not include regular daily events such as arrival and departure, free choice times, outside time and/or teacher- directed activities. I observed in only four (4) of the enrolled ten (10) Infants had in individualized activity plan posted. .0508( f) 702 Child-sized equipment and furnishings, or those adapted for safe and effective use by children, were not provided. I observed torn an worn books in the book area in Space 4B today. This violation was corrected during the visit. .0601(e ) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. I observed an outlet cover missing in Space 3. This violation was corrected during the visit today. 10A NCAC 09 .0604(c) 1825 All staff did not review the center's EPR Plan during orientation and/or on an annual basis with the trained staff. Documentation of the review was not maintained on file. Today, I observed there was no documentation of the center EPR plan being updated in the last year. .0607(f) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before Monday, September 1, 2025. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to: karen.young@dhhs.nc.gov or mail two copies of the letter to: Karen Young P.O. Box 1012 Lewisville, NC 27023 If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action being taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action being taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance discussed during today’s visit related to violations: • I observed only four (4) of the enrolled ten (10) infants had an individualized activity plan posted. See childcare rule 10A NCAC 09 .0508(f). • Outlets must remain covered with a plug cover for the safety of children in care. See Childcare rule 10A NCAC 09 .0604(c). • I observed the center EPR plan has not been updated in the last year. See childcare rule 10A NCAC 09 .0607(f). • Once books in the book area become worn and torn, they need to be replaced with new books. See Childcare rule 10A NCAC 09 .? Additional Information/Consultation: • You must notify your consultant 30 days prior to changing the ownership status of your facility. • The QRIS is being implemented. Go to DCDEE website and clink on “What’s New?” then click on QRIS Modernization to learn more about QRIS. * You should review section .3200 of childcare rules on the DCDEE website in relation to QRIS modernization guidelines. Your program will be assessed according to those rules and guidelines during your next rated license assessment in 2027. Begin to prepare now for your next rated license. • You confirmed with me today that your email address is: Gatha.Bass@kindercare.com. • Go to the DCDEE homepage and sign up for Raise NC Newsletter updates to get the most recent information on QRIS. • The sheets you are currently using are soiled and stained and look dirty even when they are clean. Please consult with KinderCare to see if you may obtain new cot sheets for your center. • The fan in the room for three/four-year-old children, Space 5, has an overhead fan that needs cleaning. • The windows and walls in the room for the two-year-old children need to be cleaned and walls painted. Discuss with KinderCare. • Once towels have been used on playground equipment outside, bring them inside to wash, vs. hang over the fence. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Karen Young, Child Care Consultant (336) 207-2151 karen.young@dhhs.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0902 · Violation

Name of Operation: KINDERCARE LEARNING CENTER Facility ID: 97000317 Consultant: KAREN YOUNG Operation Type: Center Case Number: Visit Date: 4/1/2025 Number Present: 50 Completed Date: 4/1/2025 Age: From 0 To 9 Total Minutes: 170 Time In: 01:15 PM Time Out: 04:05 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable childcare requirements for a routine unannounced visit. This visit was conducted by Karen Young, Childcare Consultant with Gatha Bass, Director. Your program currently operates with a FIVE (5) Star license effective 11/1/24. Restrictions include 1st shift, Daytime Care: Meets enhanced space. The NC Secretary of State website was reviewed on 3/28/25 and KinderCare Education LLC was listed as current and active. The program’s compliance history was 95% prior to today’s visit. All programs are required to maintain at least 75% compliance. Today, the following items were monitored: • Supervision • Staff / Child Ratio • CPR / First Aid • Special Training • CBC Qualification • ITS – SIDS • Emergency Medical Care Plan • Administration of Medication • Storage of Hazardous Products • Storage of Medication • General Safety • Discipline • Adequate / Approved Space • Program Records • License Posted • Permit Restrictions The license was observed, and the restrictions were found in compliance. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed staff/child interactions today. I observed children waking up from nap and having afternoon snack. One (1) new staff member was reported at this program. File for the new staff was reviewed. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Playground Safety, ITS-SIDS, Special Training including Health and Safety Training and Criminal Background Checks. No medications were observed nor reported. Storage hazardous items was monitored today. A playground inspection was recorded 3/31/25 with trash noted in the playground inspection sheet. A fire drill was recorded on3/31/25 at 10:30 am with two (2) minutes to evacuate fifty (50) children and ten (10) adults by G. Bass. A shelter in place emergency drill for the facility was recorded 3/26/25 at 3:00 pm with two (2) minutes, thirty (30) seconds to shelter-in-place by G. Bass. The most recent fire inspection was received on the last annual compliance visit. I observed a sanitation inspection was last conducted on 1/2/25 earning a Superior classification and ten (10) demerits. You stated that you do provide transportation in the pm for nine (9) children using one (1) Chevrolet light duty bus, numbered 19085. Bus number 19101 is not in use currently. During today’s visit, I monitored emergency information, permission to transport forms for all children being transported, and the bus log. I observed the first aid kit and fire extinguisher on the vehicle. I monitored one (1) vehicle today. Tag number JN-9412 is for bus 19085. The vehicle was clean, in good repair, had working seatbelts, had adequate tire tread, and were current on inspection and insurance with Arch Insurance Company and is valid through 5/31/25. Registration on this bus expires 5/31/25. The following violations were cited during today’s visit: Violation Number Comment Rule 1887 Each infant was not served only bottles labeled with their individual name. Infant bottles for three different children were not dated today. This was corrected during the visit. .0902(d) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before Tuesday, April 15, 2025. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. You may email the letter to karen.young@dhhs.nc.gov or mail two copies of the letter to: Karen Young P.O. Box 1012 Lewisville, NC 27023 Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance discussed during today’s visit: • Please be sure that all infant bottles are dated for children attending daily. See childcare Rule 10A NCAC 09 .0902(d). Additional Information/Consultation: • You must notify your consultant 30 days prior to changing the ownership status of your facility. • You are still in Hold & Harmless. • Visit NCRLAP website and read the information on Connecting with the Three’s! ECERS-3 and ITERS-3 use began on 2/1/25. • The QRIS is in the process of being implemented. You can go to the DCDEE homepage and go to the “What’s New?” tab, then scroll down to QRIS modernization to read about Updates and the public comment period is going on now, 2/3/25 through 4/4/25. • The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new childcare providers working who were hired or moved into the childcare facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. • Public schools and licensed childcare facilities in North Carolina are eligible to participate in the funding mechanisms to cover the costs of testing for lead in water and inspecting for asbestos and lead-based paint hazards beyond the May 1, 2024, deadline listed in 10A NCAC 41C .1002(a). Due to the recent impacts of Hurricane Helene and other natural disasters, this deadline has been revised statewide, and facilities that have not yet enrolled should complete the online process by May 31, 2025. The Clean Classrooms for Carolina Kids Program is providing free facility-wide testing and inspections without any out-of-pocket costs. Due to the volume of testing and inspections, completion of the online enrollment process in the program is considered temporary compliance with the testing and inspection requirement and will allow facilities to participate in the funding mechanisms. Required water testing for childcare centers under rule 15A NCAC 18A .2816 is not affected by the new May 31, 2025, deadline. Enroll today at https://www.cleanwaterforcarolinakids.org/enroll. If you have enrolled for only one or two of the program sections, log back in to complete surveys for the remaining section(s) to comply with the rule requirements. Thank you for your participation in ensuring healthy learning environments for children across North Carolina. Please contact me at ed.norman@dhhs.nc.gov or 919-218-6511 if you have questions regarding this guidance. • Here are tips on MYNCID and Moodle. Please review and save for your reference. Moodle Helpful Hints 1. When on the Moodle homepage, scroll down past the three-square boxes to find directions to self-register for various training opportunities. 2. If you do not access a training opportunity for 150 days, the training will be suspended. To regain access, email a request to set status to “active” including the name of the training course to dcdee_moodle_support@dhhs.nc.gov. 3. Send any questions about DCDEE Moodle trainings to dcdee_moodle_support@dhhs.nc.gov. Tips for MY NCID Users Did you know that if you do not login on any DCDEE platforms (e.g., Moodle, WORKS, CBC) for a period of 12 months, your account will be archived? An archived account cannot be reinstated. You will need to create a new one and then email all platforms (e.g., Moodle, WORKS, CBC) to merge accounts. Pro Tip: Set your calendar to remind you every 6 months to login and out at https://myncid.nc.gov to keep your account activated and it will NOT be archived. • Remember to ask parents to label the name and date on infant bottles daily and update infant activity plans each month or as lesson plans change. • Better more thorough cleaning is needed in bathrooms on floors and toilets. Discuss with janitor to do a more thorough cleaning throughout the center. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Karen Young, Child Care Consultant (336) 207-2151 karen.young@dhhs.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

NC GS 110-90 · Violation

Name of Operation: KINDERCARE LEARNING CENTER Facility ID: 97000317 Consultant: KAREN YOUNG Operation Type: Center Case Number: Visit Date: 4/1/2025 Number Present: 50 Completed Date: 4/1/2025 Age: From 0 To 9 Total Minutes: 170 Time In: 01:15 PM Time Out: 04:05 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable childcare requirements for a routine unannounced visit. This visit was conducted by Karen Young, Childcare Consultant with Gatha Bass, Director. Your program currently operates with a FIVE (5) Star license effective 11/1/24. Restrictions include 1st shift, Daytime Care: Meets enhanced space. The NC Secretary of State website was reviewed on 3/28/25 and KinderCare Education LLC was listed as current and active. The program’s compliance history was 95% prior to today’s visit. All programs are required to maintain at least 75% compliance. Today, the following items were monitored: • Supervision • Staff / Child Ratio • CPR / First Aid • Special Training • CBC Qualification • ITS – SIDS • Emergency Medical Care Plan • Administration of Medication • Storage of Hazardous Products • Storage of Medication • General Safety • Discipline • Adequate / Approved Space • Program Records • License Posted • Permit Restrictions The license was observed, and the restrictions were found in compliance. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed staff/child interactions today. I observed children waking up from nap and having afternoon snack. One (1) new staff member was reported at this program. File for the new staff was reviewed. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Playground Safety, ITS-SIDS, Special Training including Health and Safety Training and Criminal Background Checks. No medications were observed nor reported. Storage hazardous items was monitored today. A playground inspection was recorded 3/31/25 with trash noted in the playground inspection sheet. A fire drill was recorded on3/31/25 at 10:30 am with two (2) minutes to evacuate fifty (50) children and ten (10) adults by G. Bass. A shelter in place emergency drill for the facility was recorded 3/26/25 at 3:00 pm with two (2) minutes, thirty (30) seconds to shelter-in-place by G. Bass. The most recent fire inspection was received on the last annual compliance visit. I observed a sanitation inspection was last conducted on 1/2/25 earning a Superior classification and ten (10) demerits. You stated that you do provide transportation in the pm for nine (9) children using one (1) Chevrolet light duty bus, numbered 19085. Bus number 19101 is not in use currently. During today’s visit, I monitored emergency information, permission to transport forms for all children being transported, and the bus log. I observed the first aid kit and fire extinguisher on the vehicle. I monitored one (1) vehicle today. Tag number JN-9412 is for bus 19085. The vehicle was clean, in good repair, had working seatbelts, had adequate tire tread, and were current on inspection and insurance with Arch Insurance Company and is valid through 5/31/25. Registration on this bus expires 5/31/25. The following violations were cited during today’s visit: Violation Number Comment Rule 1887 Each infant was not served only bottles labeled with their individual name. Infant bottles for three different children were not dated today. This was corrected during the visit. .0902(d) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before Tuesday, April 15, 2025. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. You may email the letter to karen.young@dhhs.nc.gov or mail two copies of the letter to: Karen Young P.O. Box 1012 Lewisville, NC 27023 Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance discussed during today’s visit: • Please be sure that all infant bottles are dated for children attending daily. See childcare Rule 10A NCAC 09 .0902(d). Additional Information/Consultation: • You must notify your consultant 30 days prior to changing the ownership status of your facility. • You are still in Hold & Harmless. • Visit NCRLAP website and read the information on Connecting with the Three’s! ECERS-3 and ITERS-3 use began on 2/1/25. • The QRIS is in the process of being implemented. You can go to the DCDEE homepage and go to the “What’s New?” tab, then scroll down to QRIS modernization to read about Updates and the public comment period is going on now, 2/3/25 through 4/4/25. • The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new childcare providers working who were hired or moved into the childcare facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. • Public schools and licensed childcare facilities in North Carolina are eligible to participate in the funding mechanisms to cover the costs of testing for lead in water and inspecting for asbestos and lead-based paint hazards beyond the May 1, 2024, deadline listed in 10A NCAC 41C .1002(a). Due to the recent impacts of Hurricane Helene and other natural disasters, this deadline has been revised statewide, and facilities that have not yet enrolled should complete the online process by May 31, 2025. The Clean Classrooms for Carolina Kids Program is providing free facility-wide testing and inspections without any out-of-pocket costs. Due to the volume of testing and inspections, completion of the online enrollment process in the program is considered temporary compliance with the testing and inspection requirement and will allow facilities to participate in the funding mechanisms. Required water testing for childcare centers under rule 15A NCAC 18A .2816 is not affected by the new May 31, 2025, deadline. Enroll today at https://www.cleanwaterforcarolinakids.org/enroll. If you have enrolled for only one or two of the program sections, log back in to complete surveys for the remaining section(s) to comply with the rule requirements. Thank you for your participation in ensuring healthy learning environments for children across North Carolina. Please contact me at ed.norman@dhhs.nc.gov or 919-218-6511 if you have questions regarding this guidance. • Here are tips on MYNCID and Moodle. Please review and save for your reference. Moodle Helpful Hints 1. When on the Moodle homepage, scroll down past the three-square boxes to find directions to self-register for various training opportunities. 2. If you do not access a training opportunity for 150 days, the training will be suspended. To regain access, email a request to set status to “active” including the name of the training course to dcdee_moodle_support@dhhs.nc.gov. 3. Send any questions about DCDEE Moodle trainings to dcdee_moodle_support@dhhs.nc.gov. Tips for MY NCID Users Did you know that if you do not login on any DCDEE platforms (e.g., Moodle, WORKS, CBC) for a period of 12 months, your account will be archived? An archived account cannot be reinstated. You will need to create a new one and then email all platforms (e.g., Moodle, WORKS, CBC) to merge accounts. Pro Tip: Set your calendar to remind you every 6 months to login and out at https://myncid.nc.gov to keep your account activated and it will NOT be archived. • Remember to ask parents to label the name and date on infant bottles daily and update infant activity plans each month or as lesson plans change. • Better more thorough cleaning is needed in bathrooms on floors and toilets. Discuss with janitor to do a more thorough cleaning throughout the center. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Karen Young, Child Care Consultant (336) 207-2151 karen.young@dhhs.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0605 · Violation

Name of Operation: KINDERCARE LEARNING CENTER Facility ID: 97000317 Consultant: KAREN YOUNG Operation Type: Center Case Number: Visit Date: 9/10/2024 Number Present: 49 Completed Date: 9/10/2024 Age: From 0 To 4 Total Minutes: 250 Time In: 09:20 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced An unannounced annual compliance visit was conducted at this childcare center to monitor compliance with applicable childcare requirements. This visit was conducted by Karen Young, Childcare Consultant with Gatha Bass, Director. Your program currently operates with a THREE (3) Star license effective 5/16/22. Restrictions include 1st shift, Daytime Care: Meets enhanced space. The license was observed, and the restrictions were found in compliance. The NC Secretary of State website was reviewed on 9/9/24 and KinderCare Education LLC was listed as current and active. The program’s compliance history was 94% prior to today’s visit. All programs are required to maintain at least 75% compliance. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed positive interactions today. I observed children drawing at the table, preparing for outdoor play and having gross motor play on the playground. I observed developmentally appropriate materials and activities were available to the children in the classrooms. The last annual compliance visit was conducted on 10/6/23. A sanitation inspection was completed 7/19/24 with a Superior classification with nine (9) demerits. The last fire inspection was conducted 5/2/24 and a copy of this inspection was received today. Program records and required postings were monitored. A fire drill was conducted on 8/30/24 @ 2:15 pm with two (2) minutes one (1) second to evacuate forty-two (42) children and ten (10) adults by G. Bass. An emergency Lockdown drill was documented on 6/3/24 at 10:15 am with two (2) minutes five (5) seconds to lockdown by G Bass. An outdoor inspection was documented on 8/30/24 with mulch needed noted on teh inspection form. Three (3) staff files ,including one (1) new staff and five (5) children’s records were monitored per DCDEE procedures. Nutrition requirements were monitored per DCDEE procedures. Storage of hazardous items was monitored today. Storage and administration of medication were monitored. Medication authorization was monitored. You stated that you do provide transportation in the pm for 10 children using two (2) Chevrolet light duty buses, numbered 19101 and 19085. During today’s visit, I monitored emergency information, permission to transport forms for all children being transported, and the bus log. I observed first aid kits and fire extinguishers on the vehicle. I monitored two (2) vehicles today. I observed two 2019 Chevrolet light duty buses. Tag numbers are JN-9412 for bus 19085 and JN-9432 for bus 19101. The vehicles were clean, in good repair, had working seatbelts, had adequate tire tread, and were current on inspection and insurance with Arch Insurance Company. Your next inspection date on this vehicle is due 3/23/25 and the insurance is valid through 5/2025 . The following violations were cited during today’s visit: Violation Number Comment Rule 847 Parent's medication authorization did not include required information. I observed in the infant room,Space 1, there was a medication permission to administer form that had no amount listed in the blank. I observed a Caldesene Boudroaux's powder that had no permission to administer with the medication. 10A NCAC 09 .0803(4)(6-9) 853 Incident logs were not completed and maintained as required. I observed incident reports from 2024 that were not listed on the Incident Log. This violation was corrected during the visit today. .0802(g)(1-6) 1867 The depth of the loose surfacing was not based on critical height of the equipment. I observed the mulch surrounding the two (2) permanent dinosaur structures on the large preschool playground had only one (1) inch of mulch in the fall zone around the dinosaur structures. .0605(k)(1-4) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before September 24, 2024. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to karen.young@dhhs.nc.gov or mail two copies of the letter to: Karen Young P.O. Box 1012 Lewisville, NC 27023 If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance provided during today’s visit: • Mulch is to measure at least six (6) inches in fall zones where equipment is permanently installed to keep children safe if a fall occurs. See child care rule 10A NCAC 09 .0605(c)(1-4). Ms. Bass stated that she has requested mulch be delivered to her KinderCare center but none has been delivered to her as of today. • Parents are to fill in all information on the Permission to administer forms for over-the-counter medications to ensure medications are administered as directed and as prescribed. See child care rule 10A NCAC 09 .0803(4)&(6-9). • Incident Logs are to be kept current with the incident report information to ensure proper documentation of children’s incidents for future reference. See child care rule 10A NCAC 09 .0802(g)(1-6). Ms. Bass completed the Incident Log during the visit today. She stated she is trying to get organized again now after the school year has recently begun. Consultation during today’s visit included: • You must notify your consultant 30 days prior to changing the ownership status of your facility. • General cleaning and organizing is needed throughout the center. • I recommend the use of a “clean” and a “dirty” laundry basket to ensure the dirty laundry is kept separate from the clean laundry. • There is a new Summary of the Law that was updated 2023. You may go to the DCDEE website , under Provider > forms and documents > then scroll down to Summary of the Law to print off the latest copy and place in your center. * The cohorts are mo more due to Senate Bill 245. You are still in Hold & Harmless. Go to the NCRLAP website to learn more about Connecting with the Threes - ECERS 3 which will begin 2/1/25. I will update you as I learn more information to share. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Karen Young, Child Care Consultant (336) 207-2151 karen.young@dhh.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .0802 · Violation

Name of Operation: KINDERCARE LEARNING CENTER Facility ID: 97000317 Consultant: KAREN YOUNG Operation Type: Center Case Number: Visit Date: 9/10/2024 Number Present: 49 Completed Date: 9/10/2024 Age: From 0 To 4 Total Minutes: 250 Time In: 09:20 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced An unannounced annual compliance visit was conducted at this childcare center to monitor compliance with applicable childcare requirements. This visit was conducted by Karen Young, Childcare Consultant with Gatha Bass, Director. Your program currently operates with a THREE (3) Star license effective 5/16/22. Restrictions include 1st shift, Daytime Care: Meets enhanced space. The license was observed, and the restrictions were found in compliance. The NC Secretary of State website was reviewed on 9/9/24 and KinderCare Education LLC was listed as current and active. The program’s compliance history was 94% prior to today’s visit. All programs are required to maintain at least 75% compliance. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed positive interactions today. I observed children drawing at the table, preparing for outdoor play and having gross motor play on the playground. I observed developmentally appropriate materials and activities were available to the children in the classrooms. The last annual compliance visit was conducted on 10/6/23. A sanitation inspection was completed 7/19/24 with a Superior classification with nine (9) demerits. The last fire inspection was conducted 5/2/24 and a copy of this inspection was received today. Program records and required postings were monitored. A fire drill was conducted on 8/30/24 @ 2:15 pm with two (2) minutes one (1) second to evacuate forty-two (42) children and ten (10) adults by G. Bass. An emergency Lockdown drill was documented on 6/3/24 at 10:15 am with two (2) minutes five (5) seconds to lockdown by G Bass. An outdoor inspection was documented on 8/30/24 with mulch needed noted on teh inspection form. Three (3) staff files ,including one (1) new staff and five (5) children’s records were monitored per DCDEE procedures. Nutrition requirements were monitored per DCDEE procedures. Storage of hazardous items was monitored today. Storage and administration of medication were monitored. Medication authorization was monitored. You stated that you do provide transportation in the pm for 10 children using two (2) Chevrolet light duty buses, numbered 19101 and 19085. During today’s visit, I monitored emergency information, permission to transport forms for all children being transported, and the bus log. I observed first aid kits and fire extinguishers on the vehicle. I monitored two (2) vehicles today. I observed two 2019 Chevrolet light duty buses. Tag numbers are JN-9412 for bus 19085 and JN-9432 for bus 19101. The vehicles were clean, in good repair, had working seatbelts, had adequate tire tread, and were current on inspection and insurance with Arch Insurance Company. Your next inspection date on this vehicle is due 3/23/25 and the insurance is valid through 5/2025 . The following violations were cited during today’s visit: Violation Number Comment Rule 847 Parent's medication authorization did not include required information. I observed in the infant room,Space 1, there was a medication permission to administer form that had no amount listed in the blank. I observed a Caldesene Boudroaux's powder that had no permission to administer with the medication. 10A NCAC 09 .0803(4)(6-9) 853 Incident logs were not completed and maintained as required. I observed incident reports from 2024 that were not listed on the Incident Log. This violation was corrected during the visit today. .0802(g)(1-6) 1867 The depth of the loose surfacing was not based on critical height of the equipment. I observed the mulch surrounding the two (2) permanent dinosaur structures on the large preschool playground had only one (1) inch of mulch in the fall zone around the dinosaur structures. .0605(k)(1-4) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before September 24, 2024. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to karen.young@dhhs.nc.gov or mail two copies of the letter to: Karen Young P.O. Box 1012 Lewisville, NC 27023 If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance provided during today’s visit: • Mulch is to measure at least six (6) inches in fall zones where equipment is permanently installed to keep children safe if a fall occurs. See child care rule 10A NCAC 09 .0605(c)(1-4). Ms. Bass stated that she has requested mulch be delivered to her KinderCare center but none has been delivered to her as of today. • Parents are to fill in all information on the Permission to administer forms for over-the-counter medications to ensure medications are administered as directed and as prescribed. See child care rule 10A NCAC 09 .0803(4)&(6-9). • Incident Logs are to be kept current with the incident report information to ensure proper documentation of children’s incidents for future reference. See child care rule 10A NCAC 09 .0802(g)(1-6). Ms. Bass completed the Incident Log during the visit today. She stated she is trying to get organized again now after the school year has recently begun. Consultation during today’s visit included: • You must notify your consultant 30 days prior to changing the ownership status of your facility. • General cleaning and organizing is needed throughout the center. • I recommend the use of a “clean” and a “dirty” laundry basket to ensure the dirty laundry is kept separate from the clean laundry. • There is a new Summary of the Law that was updated 2023. You may go to the DCDEE website , under Provider > forms and documents > then scroll down to Summary of the Law to print off the latest copy and place in your center. * The cohorts are mo more due to Senate Bill 245. You are still in Hold & Harmless. Go to the NCRLAP website to learn more about Connecting with the Threes - ECERS 3 which will begin 2/1/25. I will update you as I learn more information to share. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Karen Young, Child Care Consultant (336) 207-2151 karen.young@dhh.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0803 · Violation

Name of Operation: KINDERCARE LEARNING CENTER Facility ID: 97000317 Consultant: KAREN YOUNG Operation Type: Center Case Number: Visit Date: 9/10/2024 Number Present: 49 Completed Date: 9/10/2024 Age: From 0 To 4 Total Minutes: 250 Time In: 09:20 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced An unannounced annual compliance visit was conducted at this childcare center to monitor compliance with applicable childcare requirements. This visit was conducted by Karen Young, Childcare Consultant with Gatha Bass, Director. Your program currently operates with a THREE (3) Star license effective 5/16/22. Restrictions include 1st shift, Daytime Care: Meets enhanced space. The license was observed, and the restrictions were found in compliance. The NC Secretary of State website was reviewed on 9/9/24 and KinderCare Education LLC was listed as current and active. The program’s compliance history was 94% prior to today’s visit. All programs are required to maintain at least 75% compliance. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed positive interactions today. I observed children drawing at the table, preparing for outdoor play and having gross motor play on the playground. I observed developmentally appropriate materials and activities were available to the children in the classrooms. The last annual compliance visit was conducted on 10/6/23. A sanitation inspection was completed 7/19/24 with a Superior classification with nine (9) demerits. The last fire inspection was conducted 5/2/24 and a copy of this inspection was received today. Program records and required postings were monitored. A fire drill was conducted on 8/30/24 @ 2:15 pm with two (2) minutes one (1) second to evacuate forty-two (42) children and ten (10) adults by G. Bass. An emergency Lockdown drill was documented on 6/3/24 at 10:15 am with two (2) minutes five (5) seconds to lockdown by G Bass. An outdoor inspection was documented on 8/30/24 with mulch needed noted on teh inspection form. Three (3) staff files ,including one (1) new staff and five (5) children’s records were monitored per DCDEE procedures. Nutrition requirements were monitored per DCDEE procedures. Storage of hazardous items was monitored today. Storage and administration of medication were monitored. Medication authorization was monitored. You stated that you do provide transportation in the pm for 10 children using two (2) Chevrolet light duty buses, numbered 19101 and 19085. During today’s visit, I monitored emergency information, permission to transport forms for all children being transported, and the bus log. I observed first aid kits and fire extinguishers on the vehicle. I monitored two (2) vehicles today. I observed two 2019 Chevrolet light duty buses. Tag numbers are JN-9412 for bus 19085 and JN-9432 for bus 19101. The vehicles were clean, in good repair, had working seatbelts, had adequate tire tread, and were current on inspection and insurance with Arch Insurance Company. Your next inspection date on this vehicle is due 3/23/25 and the insurance is valid through 5/2025 . The following violations were cited during today’s visit: Violation Number Comment Rule 847 Parent's medication authorization did not include required information. I observed in the infant room,Space 1, there was a medication permission to administer form that had no amount listed in the blank. I observed a Caldesene Boudroaux's powder that had no permission to administer with the medication. 10A NCAC 09 .0803(4)(6-9) 853 Incident logs were not completed and maintained as required. I observed incident reports from 2024 that were not listed on the Incident Log. This violation was corrected during the visit today. .0802(g)(1-6) 1867 The depth of the loose surfacing was not based on critical height of the equipment. I observed the mulch surrounding the two (2) permanent dinosaur structures on the large preschool playground had only one (1) inch of mulch in the fall zone around the dinosaur structures. .0605(k)(1-4) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before September 24, 2024. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to karen.young@dhhs.nc.gov or mail two copies of the letter to: Karen Young P.O. Box 1012 Lewisville, NC 27023 If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance provided during today’s visit: • Mulch is to measure at least six (6) inches in fall zones where equipment is permanently installed to keep children safe if a fall occurs. See child care rule 10A NCAC 09 .0605(c)(1-4). Ms. Bass stated that she has requested mulch be delivered to her KinderCare center but none has been delivered to her as of today. • Parents are to fill in all information on the Permission to administer forms for over-the-counter medications to ensure medications are administered as directed and as prescribed. See child care rule 10A NCAC 09 .0803(4)&(6-9). • Incident Logs are to be kept current with the incident report information to ensure proper documentation of children’s incidents for future reference. See child care rule 10A NCAC 09 .0802(g)(1-6). Ms. Bass completed the Incident Log during the visit today. She stated she is trying to get organized again now after the school year has recently begun. Consultation during today’s visit included: • You must notify your consultant 30 days prior to changing the ownership status of your facility. • General cleaning and organizing is needed throughout the center. • I recommend the use of a “clean” and a “dirty” laundry basket to ensure the dirty laundry is kept separate from the clean laundry. • There is a new Summary of the Law that was updated 2023. You may go to the DCDEE website , under Provider > forms and documents > then scroll down to Summary of the Law to print off the latest copy and place in your center. * The cohorts are mo more due to Senate Bill 245. You are still in Hold & Harmless. Go to the NCRLAP website to learn more about Connecting with the Threes - ECERS 3 which will begin 2/1/25. I will update you as I learn more information to share. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Karen Young, Child Care Consultant (336) 207-2151 karen.young@dhh.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: KINDERCARE LEARNING CENTER Facility ID: 97000317 Consultant: KAREN YOUNG Operation Type: Center Case Number: Visit Date: 9/10/2024 Number Present: 49 Completed Date: 9/10/2024 Age: From 0 To 4 Total Minutes: 250 Time In: 09:20 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced An unannounced annual compliance visit was conducted at this childcare center to monitor compliance with applicable childcare requirements. This visit was conducted by Karen Young, Childcare Consultant with Gatha Bass, Director. Your program currently operates with a THREE (3) Star license effective 5/16/22. Restrictions include 1st shift, Daytime Care: Meets enhanced space. The license was observed, and the restrictions were found in compliance. The NC Secretary of State website was reviewed on 9/9/24 and KinderCare Education LLC was listed as current and active. The program’s compliance history was 94% prior to today’s visit. All programs are required to maintain at least 75% compliance. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed positive interactions today. I observed children drawing at the table, preparing for outdoor play and having gross motor play on the playground. I observed developmentally appropriate materials and activities were available to the children in the classrooms. The last annual compliance visit was conducted on 10/6/23. A sanitation inspection was completed 7/19/24 with a Superior classification with nine (9) demerits. The last fire inspection was conducted 5/2/24 and a copy of this inspection was received today. Program records and required postings were monitored. A fire drill was conducted on 8/30/24 @ 2:15 pm with two (2) minutes one (1) second to evacuate forty-two (42) children and ten (10) adults by G. Bass. An emergency Lockdown drill was documented on 6/3/24 at 10:15 am with two (2) minutes five (5) seconds to lockdown by G Bass. An outdoor inspection was documented on 8/30/24 with mulch needed noted on teh inspection form. Three (3) staff files ,including one (1) new staff and five (5) children’s records were monitored per DCDEE procedures. Nutrition requirements were monitored per DCDEE procedures. Storage of hazardous items was monitored today. Storage and administration of medication were monitored. Medication authorization was monitored. You stated that you do provide transportation in the pm for 10 children using two (2) Chevrolet light duty buses, numbered 19101 and 19085. During today’s visit, I monitored emergency information, permission to transport forms for all children being transported, and the bus log. I observed first aid kits and fire extinguishers on the vehicle. I monitored two (2) vehicles today. I observed two 2019 Chevrolet light duty buses. Tag numbers are JN-9412 for bus 19085 and JN-9432 for bus 19101. The vehicles were clean, in good repair, had working seatbelts, had adequate tire tread, and were current on inspection and insurance with Arch Insurance Company. Your next inspection date on this vehicle is due 3/23/25 and the insurance is valid through 5/2025 . The following violations were cited during today’s visit: Violation Number Comment Rule 847 Parent's medication authorization did not include required information. I observed in the infant room,Space 1, there was a medication permission to administer form that had no amount listed in the blank. I observed a Caldesene Boudroaux's powder that had no permission to administer with the medication. 10A NCAC 09 .0803(4)(6-9) 853 Incident logs were not completed and maintained as required. I observed incident reports from 2024 that were not listed on the Incident Log. This violation was corrected during the visit today. .0802(g)(1-6) 1867 The depth of the loose surfacing was not based on critical height of the equipment. I observed the mulch surrounding the two (2) permanent dinosaur structures on the large preschool playground had only one (1) inch of mulch in the fall zone around the dinosaur structures. .0605(k)(1-4) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before September 24, 2024. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to karen.young@dhhs.nc.gov or mail two copies of the letter to: Karen Young P.O. Box 1012 Lewisville, NC 27023 If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance provided during today’s visit: • Mulch is to measure at least six (6) inches in fall zones where equipment is permanently installed to keep children safe if a fall occurs. See child care rule 10A NCAC 09 .0605(c)(1-4). Ms. Bass stated that she has requested mulch be delivered to her KinderCare center but none has been delivered to her as of today. • Parents are to fill in all information on the Permission to administer forms for over-the-counter medications to ensure medications are administered as directed and as prescribed. See child care rule 10A NCAC 09 .0803(4)&(6-9). • Incident Logs are to be kept current with the incident report information to ensure proper documentation of children’s incidents for future reference. See child care rule 10A NCAC 09 .0802(g)(1-6). Ms. Bass completed the Incident Log during the visit today. She stated she is trying to get organized again now after the school year has recently begun. Consultation during today’s visit included: • You must notify your consultant 30 days prior to changing the ownership status of your facility. • General cleaning and organizing is needed throughout the center. • I recommend the use of a “clean” and a “dirty” laundry basket to ensure the dirty laundry is kept separate from the clean laundry. • There is a new Summary of the Law that was updated 2023. You may go to the DCDEE website , under Provider > forms and documents > then scroll down to Summary of the Law to print off the latest copy and place in your center. * The cohorts are mo more due to Senate Bill 245. You are still in Hold & Harmless. Go to the NCRLAP website to learn more about Connecting with the Threes - ECERS 3 which will begin 2/1/25. I will update you as I learn more information to share. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Karen Young, Child Care Consultant (336) 207-2151 karen.young@dhh.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: KINDERCARE LEARNING CENTER Facility ID: 97000317 Consultant: KAREN YOUNG Operation Type: Center Case Number: Visit Date: 3/5/2024 Number Present: 70 Completed Date: 3/5/2024 Age: From 0 To 11 Total Minutes: -555 Time In: 10:00 AM Time Out: 12:45 AM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable childcare requirements for a routine unannounced visit. This visit was conducted by Karen Young, Childcare Consultant, with Gathie Bass, Administrator. Your program currently operates with a Three (3) Star license effective 5/16/22. Restrictions include 1st shift daytime care; meets enhanced space. The NC Secretary of State website was reviewed on 3/5/24 and KinderCare Education, LLC was listed as current and active. The program’s compliance history was 94% prior to today’s visit. All programs are required to maintain at least 75% compliance. Today, the following items were monitored: • Supervision • Staff / Child Ratio • CPR / First Aid • Special Training • CBC Qualification • ITS – SIDS • Emergency Medical Care Plan • Administration of Medication • Storage of Hazardous Products • Storage of Medication • General Safety • Discipline • Adequate / Approved Space • Program Records • License Posted • Permit Restrictions The license was observed, and the restrictions were found in compliance. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Books in the four year old classroom were in bad repair. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed staff/child interactions today. I observed children having gross motor play outside, and free choice time. Wilkes County Schools had a teacher workday today, so school age children were present during the visit today. One (1) new staff were reported at this program. Files for new staff were reviewed. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Playground Safety, ITS-SIDS, Special Training including Health and Safety Training and Criminal Background Checks. No prescription medications were observed nor reported. Over the counter medications were monitored today. Storage hazardous items was monitored today. A playground inspection was recorded 2/29/24 at 5:00 pm by G. Bass. A fire drill was recorded 2/29/24 at 4 :00 pm with one (1) minute thirty (30) seconds to evacuate sixty-five (65) children and twelve (12) adults by G. Bass. A lockdown drill for the facility was recorded 11/30/23 at 10:30 am with 2.5 seconds to lockdown by G. Bass. There was no documentation of an emergency drill within three (3) months, which should have occurred in February of 2024. The most recent fire inspection was on 5/24/23 by N. Hamby and I received a copy of this inspection on the last Annual Compliance visit. I observed a sanitation inspection was last conducted on 1/31/24 earning a Superior classification and six (6) demerits. The program does provide transportation. Today I observed two (2) minibuses on property currently being used. One minibus, license JN-9432 is driven by G. Bass with three (3) school age children picked up from two (2) local elementary schools. The other minibus, license JN-9412, is driven by F. Winters. Both minibuses are due for tag renewal in May 2024. Both buses are insured through Arch Insurance Company. The following violation was cited at today’s visit. Violation Number Comment Rule 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The last emergency drill was documented 11/30/23. There was no documentation of an emergency drill within three (3) months, which should have been in February 2024. .0604(u);.0302(d)(8) You must correct the violation cited during today's visit immediately and send me documentation verifying compliance on or before Monday, March 19, 2024. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance discussed during today’s visit included: We discussed that emergency drills must be completed at least every three months, regardless of the year's quarter you are in. Refer to Child Care Rule 10A NCAC .09 .0604(u) and .0302(d)(8). Additional Information/Consultation: • You must notify your consultant 30 days prior to changing the ownership status of your facility. • You may reach out to your local Wilkes County Partnership to schedule mock assessments as it gets closer to your license reassessment time. • During today’s visit we discussed the need for help with behavioral issues. Ms. Bass stated she has reached out the Wilkes Partnership for assistance, however, she has had no assistance since November of 2023. * Books should be replaced when they become torn and worn. Ms. Bass stated she has new books on order to replace worn books in the four year old classroom. * Both minibuses need to be swept out and trash removed. Ms. Bass stated she will sweep and remove trash from both buses today. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Karen Young, Child Care Consultant (336) 207-2151 karen.young@dhh.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.