Bridge Learning Center

10A NCAC 09 .0604 · Violation

Name of Operation: BRIDGE LEARNING CENTER Facility ID: 64000462 Consultant: FELICIA FAISON Operation Type: Center Case Number: Visit Date: 1/20/2026 Number Present: 13 Completed Date: 1/20/2026 Age: From 3 To 5 Total Minutes: 303 Time In: 09:07 AM Time Out: 02:10 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of my unannounced visit today was to monitor compliance with child care requirements applicable to an annual compliance visit. T. Batchelor, teacher, was present and assisted with the visit. Currently, this center operates with a Notice of Compliance issued July 1, 2024. The sanitation inspection was completed December 17, 2025, earning a “Superior” rating. The last fire inspection was completed February 4, 2025, and the facility was approved for daytime and nighttime care. Children observed engaging in activity center play, gross motor play in the gym and lunch time and handwashing routines. All observed interactions between the children and teachers were nurturing in nature. This program provides transportation. There is currently only one (1) bus being used while the other two are serviced. Bus JY-5805 was observed to be in compliance with requirements. Ensure the other two (2) buses meet child care requirements prior to use. The following violations of child care requirements were documented. Violation Number Comment Rule 125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. There were around one hundred thirty-two (132) missing arrival and departure times for December 2025. 10A NCAC 09 .0302(d)(4) 721 All equipment and furnishings were not in good repair. There was a clear plastic storage bin in space #2 that had a broken area exposing sharp edges. G.S. 110-91(6); .0601(b) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. There were around four (4) uncovered outlets in the gym upon arrival for play. 10A NCAC 09 .0604(c) 847 Parent's medication authorization did not include required information. There was no medication authorization form on file for albuterol and children’s ibuprofen kept in the locked kitchen. 10A NCAC 09 .0803(4)(6-9) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. A staff member hired 1/15/26 does not have an emergency information form on file. .0701(a) 1825 All staff did not review the center's EPR Plan during orientation and/or on an annual basis with the trained staff. Documentation of the review was not maintained on file. A staff member hired 1/15/26 does not have documentation they reviewed the EPR plan on file. .0607(f) The violations documented above must be corrected immediately. A signed and dated letter of compliance can be mailed or emailed to me and must be received by February 3, 2026. If mailing, you must submit two (2) signed and dated copies. My mailing and email addresses are noted at the bottom. The letter of compliance must detail how you plan to maintain compliance in the future in addition to how it was corrected. Please be aware any written information you submit regarding the correction of the violation is legal documentation. Therefore, it is important that all submitted information is accurate and truthful. If it is determined that submitted information was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. FACILITY PROFILE I reviewed the facility contact and owner information with you, T. Batchelor. You confirmed the information currently listed in the system is current and correct. This facility is owned by Free Will Baptist Children’s Home, Inc. The corporation is listed as current/active in the North Carolina Secretary of State corporation’s database. The corporation that owns this facility is required to always maintain a current/active status. Failure to do so could result in an Administrative Action. COMPLIANCE HISTORY Prior to today’s visit your compliance history was 86% over an eighteen (18) month period. STAFF RECORDS I monitored staff records, and two (2) violations were documented. The staff member hired 1/15/26 (indicated on the staff and training worksheet) does not have an emergency information form or documentation they reviewed the center’s EPR plan on file. Emergency information is required to be on file by the first day for staff in case they are in medical emergency and unable to tell you this information. CHILDRENS RECORDS I monitored ten (10) percent of children’s records, and they were observed to be in compliance. MEDICATION While monitoring medication stored in the locked kitchen a violation was observed. There was no medication authorization form available for albuterol and children’s ibuprofen stored on-site for two (2) children. Please ensure that H. Murray and E. Eastman have these forms completed for their respective medications. All medication must have a form authorizing program staff to administer the items to ensure it is given in the required dosage and correct times. Technical assistance discussed related to ensuring that parents specifically indicate when to administer creams, lotions, etc. to their children. The term “as needed” is too vague and does not meet rule requirements. PROGRAM RECORDS This center uses the brightwheel app to document the arrival and departure times of enrolled children. I reviewed this information for the month of December 2025 and a violation was observed. There were around one-hundred and thirty-two (132) missing arrival/departure times. You noted that often the internet does not work for the center due to its location. If this is a persistent problem I recommend the center use a paper to document arrival and departure times as this must be documented as they occur. There was no menu posted for this week. The two (2) posted menus were dated for the weeks of January 5th and 12th. SAFETY & HEALTH I observed around four (4) uncovered outlets as I went with the group of staff and children to the gym. You arrived shortly after and brought covers for the teacher to place in the outlets. Therefore, this was documented as corrected. I recommend ensuring that this area is checked daily prior to use for uncovered outlets. If used incorrectly outlets can cause serious injury. There is a plastic bin in space #2 that is disrepair. The broken area resulted in sharp edges which may cause injury if in use. This bin was removed when I notified you of it. These items were corrected during the visit. ABCMS PROVIDER PORTAL TRAINING Upon checking the ABCMS website there is a roster available for your program. This confirms that you have completed the required ABCMS provider portal training. This roster must be maintained so be sure to add and remove caregivers as applicable. TECHNICAL ASSISTANCE & REMINDERS: Technical assistance discussed related to reviewing all children’s records to ensure they have reviewed and signed off on the Discipline policy update in January 2024. Rules require this to be done fourteen days prior to implementation. We also discussed that any soft toys, pillows, etc. or washed regularly and when visibly dirty. This will ensure that all sanitation requirements are met and decrease spread of germs. Space #2 has two (2) lidded trashcans. I recommend that one of these lidded trashcans be moved to space #1. This ensures that staff and children in that space have an appropriate place to discard anything with bio contaminants on it such as after blowing their noses or cleaning up after an injury. Continue to ensure that all cubbies are labeled with children’s names. As they fall off they must be replaced. When the center supplies items like sunscreen for children to use, with permission, the containers should be labeled with center names. This helps ensure it does not appear as though they belong to individual children and were not labeled as required. The Clean Water for Carolina Kids program expanded to the Clean Classrooms for Carolina Kids program. This is a legislatively mandated effort to address lead and asbestos hazards in North Carolina public schools, licensed child care centers, and licensed family child care homes. Participation allows facilities to meet all rule requirements for identified lead and asbestos hazards, as required by law. Rules 10A NCAC 41C .1001 through .1007 require all programs to be free of lead and asbestos hazards. RTI is coordinating all the lead in water, paint and asbestos testing and remediation. Currently operating child care facilities are required to test the facility lead paint and asbestos once unless your consultant notes a concern during a visit and refers the program to environmental health. After reviewing the website at I observed the facility completed a second round of lead water testing in July 2024. However, the facility is listed as “enrollment started’ for the lead paint and asbestos testing. You informed me that EHS came to test these items, but this is not reflected on the website. Appropriate staff should log in to the website to ensure that no information needs to be submitted or contact RTI regarding the testing. Child care licensing requirements are established to ensure a safe and healthy child care environment. It is your responsibility to maintain compliance with all applicable laws and rules. The best way to do so is to periodically review the child care laws and rules. The current rule book dated July 1, 2025, is available at the DCDEE website https://ncchildcare.ncdhhs.gov/. There are also modules reviewing the new Child Care Rules available on Moodle, which can be found on the Division website. I recommend you frequently click the “What’s New” tab to stay informed of all updates on the DCDEE website. Please feel free to contact me at (984) 867-7089 or email at Felicia.faison@dhhs.nc.gov for questions and assistance. If needed my mailing address is PO Box 61161, Raleigh NC 27661. You may also contact Susan Fuller, Licensing Supervisor at (252) 373-9809. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0302 · Violation

Name of Operation: BRIDGE LEARNING CENTER Facility ID: 64000462 Consultant: FELICIA FAISON Operation Type: Center Case Number: Visit Date: 1/20/2026 Number Present: 13 Completed Date: 1/20/2026 Age: From 3 To 5 Total Minutes: 303 Time In: 09:07 AM Time Out: 02:10 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of my unannounced visit today was to monitor compliance with child care requirements applicable to an annual compliance visit. T. Batchelor, teacher, was present and assisted with the visit. Currently, this center operates with a Notice of Compliance issued July 1, 2024. The sanitation inspection was completed December 17, 2025, earning a “Superior” rating. The last fire inspection was completed February 4, 2025, and the facility was approved for daytime and nighttime care. Children observed engaging in activity center play, gross motor play in the gym and lunch time and handwashing routines. All observed interactions between the children and teachers were nurturing in nature. This program provides transportation. There is currently only one (1) bus being used while the other two are serviced. Bus JY-5805 was observed to be in compliance with requirements. Ensure the other two (2) buses meet child care requirements prior to use. The following violations of child care requirements were documented. Violation Number Comment Rule 125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. There were around one hundred thirty-two (132) missing arrival and departure times for December 2025. 10A NCAC 09 .0302(d)(4) 721 All equipment and furnishings were not in good repair. There was a clear plastic storage bin in space #2 that had a broken area exposing sharp edges. G.S. 110-91(6); .0601(b) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. There were around four (4) uncovered outlets in the gym upon arrival for play. 10A NCAC 09 .0604(c) 847 Parent's medication authorization did not include required information. There was no medication authorization form on file for albuterol and children’s ibuprofen kept in the locked kitchen. 10A NCAC 09 .0803(4)(6-9) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. A staff member hired 1/15/26 does not have an emergency information form on file. .0701(a) 1825 All staff did not review the center's EPR Plan during orientation and/or on an annual basis with the trained staff. Documentation of the review was not maintained on file. A staff member hired 1/15/26 does not have documentation they reviewed the EPR plan on file. .0607(f) The violations documented above must be corrected immediately. A signed and dated letter of compliance can be mailed or emailed to me and must be received by February 3, 2026. If mailing, you must submit two (2) signed and dated copies. My mailing and email addresses are noted at the bottom. The letter of compliance must detail how you plan to maintain compliance in the future in addition to how it was corrected. Please be aware any written information you submit regarding the correction of the violation is legal documentation. Therefore, it is important that all submitted information is accurate and truthful. If it is determined that submitted information was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. FACILITY PROFILE I reviewed the facility contact and owner information with you, T. Batchelor. You confirmed the information currently listed in the system is current and correct. This facility is owned by Free Will Baptist Children’s Home, Inc. The corporation is listed as current/active in the North Carolina Secretary of State corporation’s database. The corporation that owns this facility is required to always maintain a current/active status. Failure to do so could result in an Administrative Action. COMPLIANCE HISTORY Prior to today’s visit your compliance history was 86% over an eighteen (18) month period. STAFF RECORDS I monitored staff records, and two (2) violations were documented. The staff member hired 1/15/26 (indicated on the staff and training worksheet) does not have an emergency information form or documentation they reviewed the center’s EPR plan on file. Emergency information is required to be on file by the first day for staff in case they are in medical emergency and unable to tell you this information. CHILDRENS RECORDS I monitored ten (10) percent of children’s records, and they were observed to be in compliance. MEDICATION While monitoring medication stored in the locked kitchen a violation was observed. There was no medication authorization form available for albuterol and children’s ibuprofen stored on-site for two (2) children. Please ensure that H. Murray and E. Eastman have these forms completed for their respective medications. All medication must have a form authorizing program staff to administer the items to ensure it is given in the required dosage and correct times. Technical assistance discussed related to ensuring that parents specifically indicate when to administer creams, lotions, etc. to their children. The term “as needed” is too vague and does not meet rule requirements. PROGRAM RECORDS This center uses the brightwheel app to document the arrival and departure times of enrolled children. I reviewed this information for the month of December 2025 and a violation was observed. There were around one-hundred and thirty-two (132) missing arrival/departure times. You noted that often the internet does not work for the center due to its location. If this is a persistent problem I recommend the center use a paper to document arrival and departure times as this must be documented as they occur. There was no menu posted for this week. The two (2) posted menus were dated for the weeks of January 5th and 12th. SAFETY & HEALTH I observed around four (4) uncovered outlets as I went with the group of staff and children to the gym. You arrived shortly after and brought covers for the teacher to place in the outlets. Therefore, this was documented as corrected. I recommend ensuring that this area is checked daily prior to use for uncovered outlets. If used incorrectly outlets can cause serious injury. There is a plastic bin in space #2 that is disrepair. The broken area resulted in sharp edges which may cause injury if in use. This bin was removed when I notified you of it. These items were corrected during the visit. ABCMS PROVIDER PORTAL TRAINING Upon checking the ABCMS website there is a roster available for your program. This confirms that you have completed the required ABCMS provider portal training. This roster must be maintained so be sure to add and remove caregivers as applicable. TECHNICAL ASSISTANCE & REMINDERS: Technical assistance discussed related to reviewing all children’s records to ensure they have reviewed and signed off on the Discipline policy update in January 2024. Rules require this to be done fourteen days prior to implementation. We also discussed that any soft toys, pillows, etc. or washed regularly and when visibly dirty. This will ensure that all sanitation requirements are met and decrease spread of germs. Space #2 has two (2) lidded trashcans. I recommend that one of these lidded trashcans be moved to space #1. This ensures that staff and children in that space have an appropriate place to discard anything with bio contaminants on it such as after blowing their noses or cleaning up after an injury. Continue to ensure that all cubbies are labeled with children’s names. As they fall off they must be replaced. When the center supplies items like sunscreen for children to use, with permission, the containers should be labeled with center names. This helps ensure it does not appear as though they belong to individual children and were not labeled as required. The Clean Water for Carolina Kids program expanded to the Clean Classrooms for Carolina Kids program. This is a legislatively mandated effort to address lead and asbestos hazards in North Carolina public schools, licensed child care centers, and licensed family child care homes. Participation allows facilities to meet all rule requirements for identified lead and asbestos hazards, as required by law. Rules 10A NCAC 41C .1001 through .1007 require all programs to be free of lead and asbestos hazards. RTI is coordinating all the lead in water, paint and asbestos testing and remediation. Currently operating child care facilities are required to test the facility lead paint and asbestos once unless your consultant notes a concern during a visit and refers the program to environmental health. After reviewing the website at I observed the facility completed a second round of lead water testing in July 2024. However, the facility is listed as “enrollment started’ for the lead paint and asbestos testing. You informed me that EHS came to test these items, but this is not reflected on the website. Appropriate staff should log in to the website to ensure that no information needs to be submitted or contact RTI regarding the testing. Child care licensing requirements are established to ensure a safe and healthy child care environment. It is your responsibility to maintain compliance with all applicable laws and rules. The best way to do so is to periodically review the child care laws and rules. The current rule book dated July 1, 2025, is available at the DCDEE website https://ncchildcare.ncdhhs.gov/. There are also modules reviewing the new Child Care Rules available on Moodle, which can be found on the Division website. I recommend you frequently click the “What’s New” tab to stay informed of all updates on the DCDEE website. Please feel free to contact me at (984) 867-7089 or email at Felicia.faison@dhhs.nc.gov for questions and assistance. If needed my mailing address is PO Box 61161, Raleigh NC 27661. You may also contact Susan Fuller, Licensing Supervisor at (252) 373-9809. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0803 · Violation

Name of Operation: BRIDGE LEARNING CENTER Facility ID: 64000462 Consultant: FELICIA FAISON Operation Type: Center Case Number: Visit Date: 1/20/2026 Number Present: 13 Completed Date: 1/20/2026 Age: From 3 To 5 Total Minutes: 303 Time In: 09:07 AM Time Out: 02:10 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of my unannounced visit today was to monitor compliance with child care requirements applicable to an annual compliance visit. T. Batchelor, teacher, was present and assisted with the visit. Currently, this center operates with a Notice of Compliance issued July 1, 2024. The sanitation inspection was completed December 17, 2025, earning a “Superior” rating. The last fire inspection was completed February 4, 2025, and the facility was approved for daytime and nighttime care. Children observed engaging in activity center play, gross motor play in the gym and lunch time and handwashing routines. All observed interactions between the children and teachers were nurturing in nature. This program provides transportation. There is currently only one (1) bus being used while the other two are serviced. Bus JY-5805 was observed to be in compliance with requirements. Ensure the other two (2) buses meet child care requirements prior to use. The following violations of child care requirements were documented. Violation Number Comment Rule 125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. There were around one hundred thirty-two (132) missing arrival and departure times for December 2025. 10A NCAC 09 .0302(d)(4) 721 All equipment and furnishings were not in good repair. There was a clear plastic storage bin in space #2 that had a broken area exposing sharp edges. G.S. 110-91(6); .0601(b) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. There were around four (4) uncovered outlets in the gym upon arrival for play. 10A NCAC 09 .0604(c) 847 Parent's medication authorization did not include required information. There was no medication authorization form on file for albuterol and children’s ibuprofen kept in the locked kitchen. 10A NCAC 09 .0803(4)(6-9) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. A staff member hired 1/15/26 does not have an emergency information form on file. .0701(a) 1825 All staff did not review the center's EPR Plan during orientation and/or on an annual basis with the trained staff. Documentation of the review was not maintained on file. A staff member hired 1/15/26 does not have documentation they reviewed the EPR plan on file. .0607(f) The violations documented above must be corrected immediately. A signed and dated letter of compliance can be mailed or emailed to me and must be received by February 3, 2026. If mailing, you must submit two (2) signed and dated copies. My mailing and email addresses are noted at the bottom. The letter of compliance must detail how you plan to maintain compliance in the future in addition to how it was corrected. Please be aware any written information you submit regarding the correction of the violation is legal documentation. Therefore, it is important that all submitted information is accurate and truthful. If it is determined that submitted information was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. FACILITY PROFILE I reviewed the facility contact and owner information with you, T. Batchelor. You confirmed the information currently listed in the system is current and correct. This facility is owned by Free Will Baptist Children’s Home, Inc. The corporation is listed as current/active in the North Carolina Secretary of State corporation’s database. The corporation that owns this facility is required to always maintain a current/active status. Failure to do so could result in an Administrative Action. COMPLIANCE HISTORY Prior to today’s visit your compliance history was 86% over an eighteen (18) month period. STAFF RECORDS I monitored staff records, and two (2) violations were documented. The staff member hired 1/15/26 (indicated on the staff and training worksheet) does not have an emergency information form or documentation they reviewed the center’s EPR plan on file. Emergency information is required to be on file by the first day for staff in case they are in medical emergency and unable to tell you this information. CHILDRENS RECORDS I monitored ten (10) percent of children’s records, and they were observed to be in compliance. MEDICATION While monitoring medication stored in the locked kitchen a violation was observed. There was no medication authorization form available for albuterol and children’s ibuprofen stored on-site for two (2) children. Please ensure that H. Murray and E. Eastman have these forms completed for their respective medications. All medication must have a form authorizing program staff to administer the items to ensure it is given in the required dosage and correct times. Technical assistance discussed related to ensuring that parents specifically indicate when to administer creams, lotions, etc. to their children. The term “as needed” is too vague and does not meet rule requirements. PROGRAM RECORDS This center uses the brightwheel app to document the arrival and departure times of enrolled children. I reviewed this information for the month of December 2025 and a violation was observed. There were around one-hundred and thirty-two (132) missing arrival/departure times. You noted that often the internet does not work for the center due to its location. If this is a persistent problem I recommend the center use a paper to document arrival and departure times as this must be documented as they occur. There was no menu posted for this week. The two (2) posted menus were dated for the weeks of January 5th and 12th. SAFETY & HEALTH I observed around four (4) uncovered outlets as I went with the group of staff and children to the gym. You arrived shortly after and brought covers for the teacher to place in the outlets. Therefore, this was documented as corrected. I recommend ensuring that this area is checked daily prior to use for uncovered outlets. If used incorrectly outlets can cause serious injury. There is a plastic bin in space #2 that is disrepair. The broken area resulted in sharp edges which may cause injury if in use. This bin was removed when I notified you of it. These items were corrected during the visit. ABCMS PROVIDER PORTAL TRAINING Upon checking the ABCMS website there is a roster available for your program. This confirms that you have completed the required ABCMS provider portal training. This roster must be maintained so be sure to add and remove caregivers as applicable. TECHNICAL ASSISTANCE & REMINDERS: Technical assistance discussed related to reviewing all children’s records to ensure they have reviewed and signed off on the Discipline policy update in January 2024. Rules require this to be done fourteen days prior to implementation. We also discussed that any soft toys, pillows, etc. or washed regularly and when visibly dirty. This will ensure that all sanitation requirements are met and decrease spread of germs. Space #2 has two (2) lidded trashcans. I recommend that one of these lidded trashcans be moved to space #1. This ensures that staff and children in that space have an appropriate place to discard anything with bio contaminants on it such as after blowing their noses or cleaning up after an injury. Continue to ensure that all cubbies are labeled with children’s names. As they fall off they must be replaced. When the center supplies items like sunscreen for children to use, with permission, the containers should be labeled with center names. This helps ensure it does not appear as though they belong to individual children and were not labeled as required. The Clean Water for Carolina Kids program expanded to the Clean Classrooms for Carolina Kids program. This is a legislatively mandated effort to address lead and asbestos hazards in North Carolina public schools, licensed child care centers, and licensed family child care homes. Participation allows facilities to meet all rule requirements for identified lead and asbestos hazards, as required by law. Rules 10A NCAC 41C .1001 through .1007 require all programs to be free of lead and asbestos hazards. RTI is coordinating all the lead in water, paint and asbestos testing and remediation. Currently operating child care facilities are required to test the facility lead paint and asbestos once unless your consultant notes a concern during a visit and refers the program to environmental health. After reviewing the website at I observed the facility completed a second round of lead water testing in July 2024. However, the facility is listed as “enrollment started’ for the lead paint and asbestos testing. You informed me that EHS came to test these items, but this is not reflected on the website. Appropriate staff should log in to the website to ensure that no information needs to be submitted or contact RTI regarding the testing. Child care licensing requirements are established to ensure a safe and healthy child care environment. It is your responsibility to maintain compliance with all applicable laws and rules. The best way to do so is to periodically review the child care laws and rules. The current rule book dated July 1, 2025, is available at the DCDEE website https://ncchildcare.ncdhhs.gov/. There are also modules reviewing the new Child Care Rules available on Moodle, which can be found on the Division website. I recommend you frequently click the “What’s New” tab to stay informed of all updates on the DCDEE website. Please feel free to contact me at (984) 867-7089 or email at Felicia.faison@dhhs.nc.gov for questions and assistance. If needed my mailing address is PO Box 61161, Raleigh NC 27661. You may also contact Susan Fuller, Licensing Supervisor at (252) 373-9809. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: BRIDGE LEARNING CENTER Facility ID: 64000462 Consultant: FELICIA FAISON Operation Type: Center Case Number: Visit Date: 1/20/2026 Number Present: 13 Completed Date: 1/20/2026 Age: From 3 To 5 Total Minutes: 303 Time In: 09:07 AM Time Out: 02:10 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of my unannounced visit today was to monitor compliance with child care requirements applicable to an annual compliance visit. T. Batchelor, teacher, was present and assisted with the visit. Currently, this center operates with a Notice of Compliance issued July 1, 2024. The sanitation inspection was completed December 17, 2025, earning a “Superior” rating. The last fire inspection was completed February 4, 2025, and the facility was approved for daytime and nighttime care. Children observed engaging in activity center play, gross motor play in the gym and lunch time and handwashing routines. All observed interactions between the children and teachers were nurturing in nature. This program provides transportation. There is currently only one (1) bus being used while the other two are serviced. Bus JY-5805 was observed to be in compliance with requirements. Ensure the other two (2) buses meet child care requirements prior to use. The following violations of child care requirements were documented. Violation Number Comment Rule 125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. There were around one hundred thirty-two (132) missing arrival and departure times for December 2025. 10A NCAC 09 .0302(d)(4) 721 All equipment and furnishings were not in good repair. There was a clear plastic storage bin in space #2 that had a broken area exposing sharp edges. G.S. 110-91(6); .0601(b) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. There were around four (4) uncovered outlets in the gym upon arrival for play. 10A NCAC 09 .0604(c) 847 Parent's medication authorization did not include required information. There was no medication authorization form on file for albuterol and children’s ibuprofen kept in the locked kitchen. 10A NCAC 09 .0803(4)(6-9) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. A staff member hired 1/15/26 does not have an emergency information form on file. .0701(a) 1825 All staff did not review the center's EPR Plan during orientation and/or on an annual basis with the trained staff. Documentation of the review was not maintained on file. A staff member hired 1/15/26 does not have documentation they reviewed the EPR plan on file. .0607(f) The violations documented above must be corrected immediately. A signed and dated letter of compliance can be mailed or emailed to me and must be received by February 3, 2026. If mailing, you must submit two (2) signed and dated copies. My mailing and email addresses are noted at the bottom. The letter of compliance must detail how you plan to maintain compliance in the future in addition to how it was corrected. Please be aware any written information you submit regarding the correction of the violation is legal documentation. Therefore, it is important that all submitted information is accurate and truthful. If it is determined that submitted information was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. FACILITY PROFILE I reviewed the facility contact and owner information with you, T. Batchelor. You confirmed the information currently listed in the system is current and correct. This facility is owned by Free Will Baptist Children’s Home, Inc. The corporation is listed as current/active in the North Carolina Secretary of State corporation’s database. The corporation that owns this facility is required to always maintain a current/active status. Failure to do so could result in an Administrative Action. COMPLIANCE HISTORY Prior to today’s visit your compliance history was 86% over an eighteen (18) month period. STAFF RECORDS I monitored staff records, and two (2) violations were documented. The staff member hired 1/15/26 (indicated on the staff and training worksheet) does not have an emergency information form or documentation they reviewed the center’s EPR plan on file. Emergency information is required to be on file by the first day for staff in case they are in medical emergency and unable to tell you this information. CHILDRENS RECORDS I monitored ten (10) percent of children’s records, and they were observed to be in compliance. MEDICATION While monitoring medication stored in the locked kitchen a violation was observed. There was no medication authorization form available for albuterol and children’s ibuprofen stored on-site for two (2) children. Please ensure that H. Murray and E. Eastman have these forms completed for their respective medications. All medication must have a form authorizing program staff to administer the items to ensure it is given in the required dosage and correct times. Technical assistance discussed related to ensuring that parents specifically indicate when to administer creams, lotions, etc. to their children. The term “as needed” is too vague and does not meet rule requirements. PROGRAM RECORDS This center uses the brightwheel app to document the arrival and departure times of enrolled children. I reviewed this information for the month of December 2025 and a violation was observed. There were around one-hundred and thirty-two (132) missing arrival/departure times. You noted that often the internet does not work for the center due to its location. If this is a persistent problem I recommend the center use a paper to document arrival and departure times as this must be documented as they occur. There was no menu posted for this week. The two (2) posted menus were dated for the weeks of January 5th and 12th. SAFETY & HEALTH I observed around four (4) uncovered outlets as I went with the group of staff and children to the gym. You arrived shortly after and brought covers for the teacher to place in the outlets. Therefore, this was documented as corrected. I recommend ensuring that this area is checked daily prior to use for uncovered outlets. If used incorrectly outlets can cause serious injury. There is a plastic bin in space #2 that is disrepair. The broken area resulted in sharp edges which may cause injury if in use. This bin was removed when I notified you of it. These items were corrected during the visit. ABCMS PROVIDER PORTAL TRAINING Upon checking the ABCMS website there is a roster available for your program. This confirms that you have completed the required ABCMS provider portal training. This roster must be maintained so be sure to add and remove caregivers as applicable. TECHNICAL ASSISTANCE & REMINDERS: Technical assistance discussed related to reviewing all children’s records to ensure they have reviewed and signed off on the Discipline policy update in January 2024. Rules require this to be done fourteen days prior to implementation. We also discussed that any soft toys, pillows, etc. or washed regularly and when visibly dirty. This will ensure that all sanitation requirements are met and decrease spread of germs. Space #2 has two (2) lidded trashcans. I recommend that one of these lidded trashcans be moved to space #1. This ensures that staff and children in that space have an appropriate place to discard anything with bio contaminants on it such as after blowing their noses or cleaning up after an injury. Continue to ensure that all cubbies are labeled with children’s names. As they fall off they must be replaced. When the center supplies items like sunscreen for children to use, with permission, the containers should be labeled with center names. This helps ensure it does not appear as though they belong to individual children and were not labeled as required. The Clean Water for Carolina Kids program expanded to the Clean Classrooms for Carolina Kids program. This is a legislatively mandated effort to address lead and asbestos hazards in North Carolina public schools, licensed child care centers, and licensed family child care homes. Participation allows facilities to meet all rule requirements for identified lead and asbestos hazards, as required by law. Rules 10A NCAC 41C .1001 through .1007 require all programs to be free of lead and asbestos hazards. RTI is coordinating all the lead in water, paint and asbestos testing and remediation. Currently operating child care facilities are required to test the facility lead paint and asbestos once unless your consultant notes a concern during a visit and refers the program to environmental health. After reviewing the website at I observed the facility completed a second round of lead water testing in July 2024. However, the facility is listed as “enrollment started’ for the lead paint and asbestos testing. You informed me that EHS came to test these items, but this is not reflected on the website. Appropriate staff should log in to the website to ensure that no information needs to be submitted or contact RTI regarding the testing. Child care licensing requirements are established to ensure a safe and healthy child care environment. It is your responsibility to maintain compliance with all applicable laws and rules. The best way to do so is to periodically review the child care laws and rules. The current rule book dated July 1, 2025, is available at the DCDEE website https://ncchildcare.ncdhhs.gov/. There are also modules reviewing the new Child Care Rules available on Moodle, which can be found on the Division website. I recommend you frequently click the “What’s New” tab to stay informed of all updates on the DCDEE website. Please feel free to contact me at (984) 867-7089 or email at Felicia.faison@dhhs.nc.gov for questions and assistance. If needed my mailing address is PO Box 61161, Raleigh NC 27661. You may also contact Susan Fuller, Licensing Supervisor at (252) 373-9809. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0701 · Violation

Name of Operation: BRIDGE LEARNING CENTER Facility ID: 64000462 Consultant: FELICIA FAISON Operation Type: Center Case Number: Visit Date: 8/27/2025 Number Present: 9 Completed Date: 8/27/2025 Age: From 3 To 4 Total Minutes: 195 Time In: 10:00 AM Time Out: 01:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of my unannounced visit today was to monitor compliance with child care requirements applicable to a routine unannounced visit. T. Batchelor, lead teacher, was present and assisted as the administrator is currently on vacation. The last annual compliance visit was conducted on January 30, 2025. The posted sanitation inspection was completed June 25, 2025 earning a “Superior” rating. The last fire inspection was completed February 4, 2025 and the facility was approved for daytime care only. Children were observed playing in the gym, completing handwashing routines and having lunch. Observed interactions between children and teachers were positive and nurturing in nature. The following violations of child care requirements were documented. Violation Number Comment Rule 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. There was a container of Food Lion All Purpose cleaner stored in an unlocked drawer cart in the gym girl’s bathroom. .2820(b) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. There is no medical report on file for V. Turpin. 10A NCAC 09 .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually.None of the three (3) new staff members have an Emergency Information form completed and on file. .0701(a) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The ABCMS provider portal training was not complete at the time of the visit. G.S. 110-90.2 & .2703(r) 1825 All staff did not review the center's EPR Plan during orientation and/or on an annual basis with the trained staff. Documentation of the review was not maintained on file. There is no documentation that V. Turpin or M. Kitchen has reviewed the center’s EPR plan. .0607(f) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file.T here is no signed acknowledgement available to review that the V. Turpin or M. Kitchen reviewed the SBS/AHT policy. .0608(d)(1-4) The violations documented above must be corrected immediately. A signed and dated letter of compliance can be mailed or emailed to me and must be received by September 10, 20254. If mailing, you must submit two (2) signed and dated copies. My mailing and email addresses are noted at the bottom. The letter of compliance must detail how the violation was corrected. Please be aware of any written information you submit regarding the correction of the violation is legal documentation. Therefore, it is important that all submitted information is accurate and truthful. If it is determined that submitted information was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. COMPLIANCE HISTORY Prior to today’s visit your compliance history was 88% over an eighteen (18) month period. STAFF RECORDS A review of records for three (3) new staff members hired since the program’s last annual compliance visit was completed and four (4) violations documented. The staff members, V. Turpin and M. Kitchen, did not have a signed acknowledgement they reviewed the center’s shaken baby syndrome and abusive trauma policy (SBS/AHT). This is required no later than the first day to ensure staff are aware of the dangers and signs of SBS/AHT. It also offers resources on how to avoid causing such injuries or seeking help. The two (2) staff members did not have documentation they reviewed the center’s EPR plan at the time of hire available to review. The EPR plan must be reviewed by the first day of employment to ensure they are aware of procedures to follow to safely react to natural and manmade disasters. As well as were emergency contact information and the emergency “Go Bag” are stored. There was no medical report on file for V. Turpin. This is required no later than the first day of employment to ensure they have been cleared to perform regular early education duties. None of the three (3) new staff members, noted on the staff/training worksheet, have the required emergency information form on file. STAFF/CHILD INTERACTION & OBSERVATIONS I observed children engaging in gross motor play in the gym upon my arrival. The current schedule notes that groups have morning recess/gross motor activities from 10-11am and I arrived at 10am. The children had space to run around and multi-color scooter borders to play with. These activities helped the children engage in a variety of large muscle groups such as legs and arms. They used social-emotional skills to play with each other and communicate. They returned to the building used for caregiving a little after 11am to wash hands and prepare for lunch. The program has a current schedule posted in both spaces. They remained on schedule during the visit and had rest time at around 12pm. Maintaining a set schedule and developing routines helps children to know what is coming next and what is expected of them. This often helps them feel safe. TECHNICAL ASSISTANCE & REMINDERS Staff must be reminded to check that the laundry/storage room door is locked when not in use. There is a maintenance person painting the outer door. However, when he is done either he or staff should lock the door that leads to space #2. Staff should always check behind maintenance or visitors who use the room to ensure it’s always locked when children are in care as hazardous products and cleaning supplies are stored there. Check that restrooms have handwashing signs posted at the sinks. Staff can photo copy or print the posters from the computer. They may also be ordered on the NC Child Resource and Referral website for the laminated color copies. The DCDEE team looks forward to working with child care facilities across the state to transition to the new QRIS system, also known as Pathways to the Stars, located in Section .3200 of the Child Care Rules. While this program currently operates under a Notice of Compliance, please review this information in case you plan to apply for a 2–5-star Child Care License in the near future. In September, child care consultants will host in-person facility operator/administrator meetings within the counties they serve to provide additional guidance on the changes, the transition plan and timeline. Beginning In October, child care consultants will begin discussing the new rules in Section .3200; Standards for Two through Five Star Rated Licenses during licensing visits. Consultants will review the pathway options, identify facility needs, answer questions, and work with the facility operator to establish an individualized timeline for transition to a new rated license within 12 months based on the pathway chosen. We understand this is a big change and are committed to ensuring all providers have a good understanding of the new opportunities in order to make informed decisions on which pathway best suits the needs of the facility. We look forward to seeing you at these upcoming informational settings and working with you on your pathway to the stars! ABCMS-CRMINAL BACKGROUND CHECK PORTAL The Division sent out an email several months ago regarding every administrator/owner completing the ABCMS Moodle training. Providers must use your business NCID. If you have not completed the ABCMS Moodle training, this should be completed immediately. Once you have completed the training you will receive an access code to complete the Roster set-up, please wait 48 hours prior to using the access code (it takes about 2 days before you can use it). As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS on an ongoing basis as staff members are hired and when their employment is terminated. The Clean Water for Carolina Kids program has expanded to the Clean Classrooms for Carolina Kids program. This is a legislatively mandated effort to address lead and asbestos hazards in North Carolina public schools, licensed child care centers, and licensed family child care homes. Participation allows programs to meet all rule requirements for identified lead and asbestos hazards, as required by law. Rules 10A NCAC 41C .1001 through .1007 require all programs to be free of lead and asbestos hazards. RTI is coordinating all the lead in water, paint and asbestos testing and remediation. There are webinars that child care providers can watch to get instructions. After reviewing the website, I observed that this program completed the required second round of lead water testing in July 2024. The program is enrolled in the lead paint and asbestos program and just needs to complete the process. I recommend completing the testing as soon as possible. Child care licensing requirements are established to ensure a safe and healthy child care environment It is your responsibility to maintain compliance with all applicable laws and rules. The best way to do so is to periodically review the child care laws and rules. The current rule book dated July 1, 2025, is available at the DCDEE website https://ncchildcare.ncdhhs.gov/. There are also modules reviewing the new Child Care Rules available on Moodle, which can be found on the Division website. I recommend you frequently click the “What’s New” tab to stay informed of all updates on the DCDEE website. Please feel free to contact me at (984) 867-7089 or email at Felicia.faison@dhhs.nc.gov for questions and assistance. If needed my mailing address is PO Box 61161, Raleigh NC 27661. You may also contact Susan Fuller, Licensing Supervisor at (252) 373-9809. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: BRIDGE LEARNING CENTER Facility ID: 64000462 Consultant: FELICIA FAISON Operation Type: Center Case Number: Visit Date: 8/27/2025 Number Present: 9 Completed Date: 8/27/2025 Age: From 3 To 4 Total Minutes: 195 Time In: 10:00 AM Time Out: 01:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of my unannounced visit today was to monitor compliance with child care requirements applicable to a routine unannounced visit. T. Batchelor, lead teacher, was present and assisted as the administrator is currently on vacation. The last annual compliance visit was conducted on January 30, 2025. The posted sanitation inspection was completed June 25, 2025 earning a “Superior” rating. The last fire inspection was completed February 4, 2025 and the facility was approved for daytime care only. Children were observed playing in the gym, completing handwashing routines and having lunch. Observed interactions between children and teachers were positive and nurturing in nature. The following violations of child care requirements were documented. Violation Number Comment Rule 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. There was a container of Food Lion All Purpose cleaner stored in an unlocked drawer cart in the gym girl’s bathroom. .2820(b) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. There is no medical report on file for V. Turpin. 10A NCAC 09 .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually.None of the three (3) new staff members have an Emergency Information form completed and on file. .0701(a) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The ABCMS provider portal training was not complete at the time of the visit. G.S. 110-90.2 & .2703(r) 1825 All staff did not review the center's EPR Plan during orientation and/or on an annual basis with the trained staff. Documentation of the review was not maintained on file. There is no documentation that V. Turpin or M. Kitchen has reviewed the center’s EPR plan. .0607(f) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file.T here is no signed acknowledgement available to review that the V. Turpin or M. Kitchen reviewed the SBS/AHT policy. .0608(d)(1-4) The violations documented above must be corrected immediately. A signed and dated letter of compliance can be mailed or emailed to me and must be received by September 10, 20254. If mailing, you must submit two (2) signed and dated copies. My mailing and email addresses are noted at the bottom. The letter of compliance must detail how the violation was corrected. Please be aware of any written information you submit regarding the correction of the violation is legal documentation. Therefore, it is important that all submitted information is accurate and truthful. If it is determined that submitted information was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. COMPLIANCE HISTORY Prior to today’s visit your compliance history was 88% over an eighteen (18) month period. STAFF RECORDS A review of records for three (3) new staff members hired since the program’s last annual compliance visit was completed and four (4) violations documented. The staff members, V. Turpin and M. Kitchen, did not have a signed acknowledgement they reviewed the center’s shaken baby syndrome and abusive trauma policy (SBS/AHT). This is required no later than the first day to ensure staff are aware of the dangers and signs of SBS/AHT. It also offers resources on how to avoid causing such injuries or seeking help. The two (2) staff members did not have documentation they reviewed the center’s EPR plan at the time of hire available to review. The EPR plan must be reviewed by the first day of employment to ensure they are aware of procedures to follow to safely react to natural and manmade disasters. As well as were emergency contact information and the emergency “Go Bag” are stored. There was no medical report on file for V. Turpin. This is required no later than the first day of employment to ensure they have been cleared to perform regular early education duties. None of the three (3) new staff members, noted on the staff/training worksheet, have the required emergency information form on file. STAFF/CHILD INTERACTION & OBSERVATIONS I observed children engaging in gross motor play in the gym upon my arrival. The current schedule notes that groups have morning recess/gross motor activities from 10-11am and I arrived at 10am. The children had space to run around and multi-color scooter borders to play with. These activities helped the children engage in a variety of large muscle groups such as legs and arms. They used social-emotional skills to play with each other and communicate. They returned to the building used for caregiving a little after 11am to wash hands and prepare for lunch. The program has a current schedule posted in both spaces. They remained on schedule during the visit and had rest time at around 12pm. Maintaining a set schedule and developing routines helps children to know what is coming next and what is expected of them. This often helps them feel safe. TECHNICAL ASSISTANCE & REMINDERS Staff must be reminded to check that the laundry/storage room door is locked when not in use. There is a maintenance person painting the outer door. However, when he is done either he or staff should lock the door that leads to space #2. Staff should always check behind maintenance or visitors who use the room to ensure it’s always locked when children are in care as hazardous products and cleaning supplies are stored there. Check that restrooms have handwashing signs posted at the sinks. Staff can photo copy or print the posters from the computer. They may also be ordered on the NC Child Resource and Referral website for the laminated color copies. The DCDEE team looks forward to working with child care facilities across the state to transition to the new QRIS system, also known as Pathways to the Stars, located in Section .3200 of the Child Care Rules. While this program currently operates under a Notice of Compliance, please review this information in case you plan to apply for a 2–5-star Child Care License in the near future. In September, child care consultants will host in-person facility operator/administrator meetings within the counties they serve to provide additional guidance on the changes, the transition plan and timeline. Beginning In October, child care consultants will begin discussing the new rules in Section .3200; Standards for Two through Five Star Rated Licenses during licensing visits. Consultants will review the pathway options, identify facility needs, answer questions, and work with the facility operator to establish an individualized timeline for transition to a new rated license within 12 months based on the pathway chosen. We understand this is a big change and are committed to ensuring all providers have a good understanding of the new opportunities in order to make informed decisions on which pathway best suits the needs of the facility. We look forward to seeing you at these upcoming informational settings and working with you on your pathway to the stars! ABCMS-CRMINAL BACKGROUND CHECK PORTAL The Division sent out an email several months ago regarding every administrator/owner completing the ABCMS Moodle training. Providers must use your business NCID. If you have not completed the ABCMS Moodle training, this should be completed immediately. Once you have completed the training you will receive an access code to complete the Roster set-up, please wait 48 hours prior to using the access code (it takes about 2 days before you can use it). As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS on an ongoing basis as staff members are hired and when their employment is terminated. The Clean Water for Carolina Kids program has expanded to the Clean Classrooms for Carolina Kids program. This is a legislatively mandated effort to address lead and asbestos hazards in North Carolina public schools, licensed child care centers, and licensed family child care homes. Participation allows programs to meet all rule requirements for identified lead and asbestos hazards, as required by law. Rules 10A NCAC 41C .1001 through .1007 require all programs to be free of lead and asbestos hazards. RTI is coordinating all the lead in water, paint and asbestos testing and remediation. There are webinars that child care providers can watch to get instructions. After reviewing the website, I observed that this program completed the required second round of lead water testing in July 2024. The program is enrolled in the lead paint and asbestos program and just needs to complete the process. I recommend completing the testing as soon as possible. Child care licensing requirements are established to ensure a safe and healthy child care environment It is your responsibility to maintain compliance with all applicable laws and rules. The best way to do so is to periodically review the child care laws and rules. The current rule book dated July 1, 2025, is available at the DCDEE website https://ncchildcare.ncdhhs.gov/. There are also modules reviewing the new Child Care Rules available on Moodle, which can be found on the Division website. I recommend you frequently click the “What’s New” tab to stay informed of all updates on the DCDEE website. Please feel free to contact me at (984) 867-7089 or email at Felicia.faison@dhhs.nc.gov for questions and assistance. If needed my mailing address is PO Box 61161, Raleigh NC 27661. You may also contact Susan Fuller, Licensing Supervisor at (252) 373-9809. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0803 · Violation

Name of Operation: BRIDGE LEARNING CENTER Facility ID: 64000462 Consultant: FELICIA FAISON Operation Type: Center Case Number: Visit Date: 1/30/2025 Number Present: 9 Completed Date: 1/30/2025 Age: From 3 To 5 Total Minutes: 235 Time In: 09:05 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of my unannounced visit today was to monitor compliance with child care requirements applicable to an annual compliance visit. M. Ridgway, teacher, was present and assisted with the visit. A follow-up visit was scheduled for Friday, February 7th to monitor staff files. The staff and training worksheet has yet to be completed, and staff files cannot be reviewed until it is done. Currently, this center operates with a Notice of Compliance issued July 1, 2024. The sanitation inspection was completed December 10, 2024, earning a “Superior” rating. The last fire inspection was completed February 14, 2024, and the facility was approved for daytime care only. Children observed engaging in activity center play, outdoor play and lunch time routines. All observed interactions between the children and teachers were nurturing in nature. The following violations of child care requirements were documented. Violation Number Comment Rule 721 All equipment and furnishings were not in good repair.The large, clear plastic storage bin on the playground has a large crack exposing sharp edges and possible pinching. The large, clear plastic storage bin on the playground has a large crack exposing sharp edges and possible pinching. G.S. 110-91(6); .0601(b) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. The laundry/storage room that had containers of Clorox, aerosol Lysol and disinfectant cleaning wipes in space #2 was unlocked. .2820(b) 847 Parent's medication authorization did not include required information. There was no medication authorization form on file for the Epi Pens stored in space #2. 10A NCAC 09 .0803(4)(6-9) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. The two (2) Epi Pens stored in space #2 expired 11/2024. .0803(12) 1326 Parent’s statement was not in child’s file attesting that any changes in the discipline policy were given in writing 14 days prior to effect. There is no written documentation that three (3) parents of enrolled children received/reviewed the changes to the Discipline policy. .1804(c);.2102(d) 1824 The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. The EPR plan has not been reviewed since March 2023. .0607(e) The violations documented above must be corrected immediately. A signed and dated letter of compliance can be mailed or emailed to me and must be received by February 13, 2025. If mailing, you must submit two (2) signed and dated copies. My mailing and email addresses are noted at the bottom. The letter of compliance must detail how you plan to maintain compliance in the future in addition to how it was corrected. Please be aware any written information you submit regarding the correction of the violation is legal documentation. Therefore, it is important that all submitted information is accurate and truthful. If it is determined that submitted information was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. FACILITY PROFILE I reviewed the facility contact and owner information with you, M. Ridgway. You confirmed the information currently listed in the system is current and correct. This facility is owned by Free Will Baptist Children’s Home, Inc. The corporation is listed as current/active in the North Carolina Secretary of State corporation’s database. The corporation that owns this facility is required to always maintain a current/active status. Failure to do so could result in an Administrative Action. COMPLIANCE HISTORY Prior to today’s visit your compliance history was 96% over an eighteen (18) month period. STAFF RECORDS I monitored staff records, and no violations were documented. CHILDREN'S RECORDS I monitored ten (10) percent of children’s records, and a violation was documented. Children enrolled prior to the Discipline policy update in January 2024 do not have a signed statement that they were given the update in writing. Child Care Rules require that any updates to this policy must be given to enrolled families fourteen (14) days prior to implementation and a statement to this fact be in the file. Please have families enrolled prior to update review the revised policy and sign off that they have. MEDICATION While monitoring space #2 I observed that the two (2) Epi Pens kept on site for an enrolled child with ant allergies expired November 2024. These Epi Pens must be returned to the parents and a new Epi Pen be brought in for the child. Technical assistance was given related to having staff review all medications, lotions, creams, etc. at least monthly to ensure none have expired and that paperwork is current. While there is a medical action plan for the Epi Pens there was no medication authorization form on site for the Epi Pens. All medication must have a form authorizing program staff to administer the items to ensure it is given in the required dosage and correct times. PROGRAM RECORDS The program Emergency Preparedness and Response (EPR) plan has not been reviewed or revised since March 2023. Even when the plan does not require an update administration must log into the Risk Management Portal and review the EPR plan annually. You will then need to either print the cover page or page 28 of the plan which lists the dates and names of staff who review or revise the plan. This serves as verification it was done. SAFETY & HEALTH I observed that the laundry/storage room in space #2 was unlocked during the visit. This room is where several containers of Clorox, aerosol Lysol and disinfectant cleaning wipes are stored. Any space used to store cleaning products, aerosol products or other hazardous materials must be kept in locked storage when not in use. This room must remain locked when an adult is not using the room to ensure children do not have access to these materials. While monitoring the playground I also observed a large, clear, plastic storage bin, housing a water hose, with a large crack on the side. The crack in the bin exposes sharp edges and poses a pinching hazard which could cause injury to a child should try and use it. I recommend discarding the bin immediately and replacing it if appropriate. TECHNICAL ASSISTANCE & REMINDERS Technical assistance discussed related to reviewing all applications to ensure parents note not only the names of their child’s pediatrician and hospital preference but the phone numbers as well. If there were to be an emergency while transporting children’s staff will need to know where the family wants the child to go, and the phone number should be readily available, so time is not wasted looking it up. If this is not present on the forms then a violation may be warranted. I recommend that you monitor the back left tire of the minibus (TKD-7192) as well as the upholstery around the seat belt lock in the last seat on the left of minibus (JY-5805) for despair. While the gym was not in use during the visit it was monitored today. Ensure that staff check this space every time before use to ensure that all outlets are covered. Children handwashing signs were left with you to ensure that all sinks used by children have one posted nearby. This offers step by step guidance for children on how to wash their hands correctly and decrease exposure to germs. Child care licensing requirements are established to ensure a safe and healthy child care environment. It is your responsibility to maintain compliance with all applicable laws and rules. The best way to do so is to periodically review the child care laws and rules. The current rule book dated November 1, 2024, is available at the DCDEE website https://ncchildcare.ncdhhs.gov/. There are also modules reviewing the new Child Care Rules available on Moodle, which can be found on the Division website. I recommend you frequently click the “What’s New” tab to stay informed of all updates on the DCDEE website. Please feel free to contact me at (984) 867-7089 or email at Felicia.faison@dhhs.nc.gov for questions and assistance. If needed my mailing address is PO Box 61161, Raleigh NC 27661. You may also contact Susan Fuller, Licensing Supervisor at (252) 373-9809. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: BRIDGE LEARNING CENTER Facility ID: 64000462 Consultant: FELICIA FAISON Operation Type: Center Case Number: Visit Date: 1/30/2025 Number Present: 9 Completed Date: 1/30/2025 Age: From 3 To 5 Total Minutes: 235 Time In: 09:05 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of my unannounced visit today was to monitor compliance with child care requirements applicable to an annual compliance visit. M. Ridgway, teacher, was present and assisted with the visit. A follow-up visit was scheduled for Friday, February 7th to monitor staff files. The staff and training worksheet has yet to be completed, and staff files cannot be reviewed until it is done. Currently, this center operates with a Notice of Compliance issued July 1, 2024. The sanitation inspection was completed December 10, 2024, earning a “Superior” rating. The last fire inspection was completed February 14, 2024, and the facility was approved for daytime care only. Children observed engaging in activity center play, outdoor play and lunch time routines. All observed interactions between the children and teachers were nurturing in nature. The following violations of child care requirements were documented. Violation Number Comment Rule 721 All equipment and furnishings were not in good repair.The large, clear plastic storage bin on the playground has a large crack exposing sharp edges and possible pinching. The large, clear plastic storage bin on the playground has a large crack exposing sharp edges and possible pinching. G.S. 110-91(6); .0601(b) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. The laundry/storage room that had containers of Clorox, aerosol Lysol and disinfectant cleaning wipes in space #2 was unlocked. .2820(b) 847 Parent's medication authorization did not include required information. There was no medication authorization form on file for the Epi Pens stored in space #2. 10A NCAC 09 .0803(4)(6-9) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. The two (2) Epi Pens stored in space #2 expired 11/2024. .0803(12) 1326 Parent’s statement was not in child’s file attesting that any changes in the discipline policy were given in writing 14 days prior to effect. There is no written documentation that three (3) parents of enrolled children received/reviewed the changes to the Discipline policy. .1804(c);.2102(d) 1824 The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. The EPR plan has not been reviewed since March 2023. .0607(e) The violations documented above must be corrected immediately. A signed and dated letter of compliance can be mailed or emailed to me and must be received by February 13, 2025. If mailing, you must submit two (2) signed and dated copies. My mailing and email addresses are noted at the bottom. The letter of compliance must detail how you plan to maintain compliance in the future in addition to how it was corrected. Please be aware any written information you submit regarding the correction of the violation is legal documentation. Therefore, it is important that all submitted information is accurate and truthful. If it is determined that submitted information was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. FACILITY PROFILE I reviewed the facility contact and owner information with you, M. Ridgway. You confirmed the information currently listed in the system is current and correct. This facility is owned by Free Will Baptist Children’s Home, Inc. The corporation is listed as current/active in the North Carolina Secretary of State corporation’s database. The corporation that owns this facility is required to always maintain a current/active status. Failure to do so could result in an Administrative Action. COMPLIANCE HISTORY Prior to today’s visit your compliance history was 96% over an eighteen (18) month period. STAFF RECORDS I monitored staff records, and no violations were documented. CHILDREN'S RECORDS I monitored ten (10) percent of children’s records, and a violation was documented. Children enrolled prior to the Discipline policy update in January 2024 do not have a signed statement that they were given the update in writing. Child Care Rules require that any updates to this policy must be given to enrolled families fourteen (14) days prior to implementation and a statement to this fact be in the file. Please have families enrolled prior to update review the revised policy and sign off that they have. MEDICATION While monitoring space #2 I observed that the two (2) Epi Pens kept on site for an enrolled child with ant allergies expired November 2024. These Epi Pens must be returned to the parents and a new Epi Pen be brought in for the child. Technical assistance was given related to having staff review all medications, lotions, creams, etc. at least monthly to ensure none have expired and that paperwork is current. While there is a medical action plan for the Epi Pens there was no medication authorization form on site for the Epi Pens. All medication must have a form authorizing program staff to administer the items to ensure it is given in the required dosage and correct times. PROGRAM RECORDS The program Emergency Preparedness and Response (EPR) plan has not been reviewed or revised since March 2023. Even when the plan does not require an update administration must log into the Risk Management Portal and review the EPR plan annually. You will then need to either print the cover page or page 28 of the plan which lists the dates and names of staff who review or revise the plan. This serves as verification it was done. SAFETY & HEALTH I observed that the laundry/storage room in space #2 was unlocked during the visit. This room is where several containers of Clorox, aerosol Lysol and disinfectant cleaning wipes are stored. Any space used to store cleaning products, aerosol products or other hazardous materials must be kept in locked storage when not in use. This room must remain locked when an adult is not using the room to ensure children do not have access to these materials. While monitoring the playground I also observed a large, clear, plastic storage bin, housing a water hose, with a large crack on the side. The crack in the bin exposes sharp edges and poses a pinching hazard which could cause injury to a child should try and use it. I recommend discarding the bin immediately and replacing it if appropriate. TECHNICAL ASSISTANCE & REMINDERS Technical assistance discussed related to reviewing all applications to ensure parents note not only the names of their child’s pediatrician and hospital preference but the phone numbers as well. If there were to be an emergency while transporting children’s staff will need to know where the family wants the child to go, and the phone number should be readily available, so time is not wasted looking it up. If this is not present on the forms then a violation may be warranted. I recommend that you monitor the back left tire of the minibus (TKD-7192) as well as the upholstery around the seat belt lock in the last seat on the left of minibus (JY-5805) for despair. While the gym was not in use during the visit it was monitored today. Ensure that staff check this space every time before use to ensure that all outlets are covered. Children handwashing signs were left with you to ensure that all sinks used by children have one posted nearby. This offers step by step guidance for children on how to wash their hands correctly and decrease exposure to germs. Child care licensing requirements are established to ensure a safe and healthy child care environment. It is your responsibility to maintain compliance with all applicable laws and rules. The best way to do so is to periodically review the child care laws and rules. The current rule book dated November 1, 2024, is available at the DCDEE website https://ncchildcare.ncdhhs.gov/. There are also modules reviewing the new Child Care Rules available on Moodle, which can be found on the Division website. I recommend you frequently click the “What’s New” tab to stay informed of all updates on the DCDEE website. Please feel free to contact me at (984) 867-7089 or email at Felicia.faison@dhhs.nc.gov for questions and assistance. If needed my mailing address is PO Box 61161, Raleigh NC 27661. You may also contact Susan Fuller, Licensing Supervisor at (252) 373-9809. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: BRIDGE LEARNING CENTER Facility ID: 64000462 Consultant: FELICIA FAISON Operation Type: Center Case Number: Visit Date: 11/8/2024 Number Present: 9 Completed Date: 11/8/2024 Age: From 3 To 5 Total Minutes: 125 Time In: 11:15 AM Time Out: 01:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of my unannounced visit today was to monitor compliance with child care requirements applicable to a routine unannounced visit. M. Ridgway, lead teacher, was present and assisted as the administrator is currently on vacation. The last annual compliance visit was conducted February 9, 2024. The posted sanitation inspection was completed June17, 2024 earning a “Superior” rating. The last fire inspection was completed February 14, 2024 and the facility was approved for daytime care only. Children were observed playing in activity centers, completing handwashing routines and having lunch. Interactions were observed to be positive and nurturing in nature. The following violations of child care requirements were documented. Violation Number Comment Rule 1301 Center did not maintain a record of daily attendance. Attendance was not documented since November 4th. GS 110-91(9) 1825 All staff did not review the center's EPR Plan during orientation and/or on an annual basis with the trained staff. Documentation of the review was not maintained on file. There is no documentation the staff person hired 10/14/24 has reviewed the center’s EPR plan. .0607(f) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. There is no signed acknowledgement available to review that the staff person hired 10/14/24 reviewed the SBS/AHT policy. .0608(d)(1-4) The violations documented above must be corrected immediately. A signed and dated letter of compliance can be mailed or emailed to me and must be received by November 22, 2024. If mailing, you must submit two (2) signed and dated copies. My mailing and email addresses are noted at the bottom. The letter of compliance must detail how you the violation was corrected. Please be aware any written information you submit regarding the correction of the violation is legal documentation. Therefore, it is important that all submitted information is accurate and truthful. If it is determined that submitted information was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. COMPLIANCE HISTORY Prior to today’s visit your compliance history was 90% over an eighteen (18) month period. STAFF RECORDS A review of records for two (2) new staff persons hired since the program’s last annual compliance visit was completed and two (2) violations documented. The staff person hired 10/14/24, and noted on the staff/training worksheet does not have a signed acknowledgement they reviewed the center’s shaken baby syndrome and abusive head trauma policy (SBS/AHT). This is required no later than the first day to ensure staff are aware of the dangers and signs of SBS/AHT. It also offers resources on how to avoid causing such injuries or seeking help. Staff are also required to have documentation they reviewed the center’s EPR plan at the time of hire and annually thereafter. This was not available to review. PROGRAM RECORDS While monitoring attendance for the November I observed that it had not been documented since November 4th. Attendance must be documented daily to ensure they are accurate. Filling in form memory will cause inaccuracies and may cause problems should a need arise to verify attendance. STAFF/CHILD INTERACTION: OBSERVATIONS Children were observed participating in activity center play in space #1 upon my arrival. The program has a current schedule posted in both spaces. It indicated that free play occurs between 10:45am-11:15am then routines and lunch from 11:15am-11:45am. The group remained on scheduled during the visit. Maintaing a set schedule and developing routines helps children to know what is coming next and what is expected of them. This often helps them feel safe. TECHNICAL ASSISTANCE & REMINDERS I recommend that the staff/child ratio form posted in space #2 be updated now that the center is licensed, and caring for, three-year-old children. The ratio decreases to 1:15 for three-year-old children. Technical assistance given regarding ensuring that if parents do not sign children in and out daily that staff do so. These times must be documented as they occur and not added later in the day. It may be helpful for teachers or administrative staff to check the brightwheel app after parents’ drop-off or pick-up if to ensure it has been completed if staff cannot confirm they saw parents do so. The Clean Water for Carolina Kids program has expanded to the Clean Classrooms for Carolina Kids program. This is a legislatively mandated effort to address lead and asbestos hazards in North Carolina public schools, licensed child care centers, and licensed family child care homes. Participation allows programs to meet all rule requirements for identified lead and asbestos hazards, as required by law. Rules 10A NCAC 41C .1001 through .1007 require all programs to be free of lead and asbestos hazards. RTI is coordinating all the lead in water, paint and asbestos testing and remediation. There are webinars that child care providers can watch to get instructions. Currently operating child care facilities are required to test for lead in paint and asbestos once unless the consultant notes a concern during a visit and refers the program to environmental health. All existing licensed programs must complete the application summary for their program regarding lead paint and asbestos by November 1, 2024. After reviewing the website, I observed that this program has completed the required lead water testing in July of this year. The program is enrolled in the lead paint and asbestos program and just needs to complete the process. I recommend completing this testing as soon as possible. Child care licensing requirements are established to ensure a safe and healthy child care environment. It is your responsibility to maintain compliance with all applicable laws and rules. The best way to do so is to periodically review the child care laws and rules. The current rule book dated January 1, 2024, is available at the DCDEE website https://ncchildcare.ncdhhs.gov/. There are also modules reviewing the new Child Care Rules available on Moodle, which can be found on the Division website. I recommend you frequently click the “What’s New” tab to stay informed of all updates on the DCDEE website. Please feel free to contact me at (984) 867-7089 or email at Felicia.faison@dhhs.nc.gov for questions and assistance. If needed my mailing address is PO Box 61161, Raleigh NC 27661. You may also contact Susan Fuller, Licensing Supervisor at (252) 373-9809. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0302 · Violation

Name of Operation: BRIDGE LEARNING CENTER Facility ID: 64000462 Consultant: FELICIA FAISON Operation Type: Center Case Number: Visit Date: 2/9/2024 Number Present: 14 Completed Date: 2/9/2024 Age: From 4 To 10 Total Minutes: 380 Time In: 09:20 AM Time Out: 03:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of my unannounced visit today was to monitor compliance with child care requirements applicable to an annual compliance visit. M. Ridgway, teacher, was present and assisted with the visit. R. Cuddington, VP of Operations, arrived shortly after the visit began and also assisted. Currently, this center operates with a Notice of Compliance issued March 19, 2019. The sanitation inspection was completed December 8, 2023, earning a “Superior” rating. The last fire inspection was completed February 15, 2023, and the facility was approved for daytime care only. Children observed engaging in activity center play, outdoor play and lunch time routines. All observed interactions between the children and teachers were nurturing in nature. The following violations of child care requirements were documented. Violation Number Comment Rule 805 Fire drills were not practiced monthly and/or the drill record was incomplete. A fire drill was completed for the month of January 2024. .0604(t); .0302(d)(5) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. A container of Triple Antibiotic cream that expired 12/2022 and Benadryl Itch Cooling spray that expired 1/2024 were on-site. .0803(12) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. There was no playground inspection completed for January 2024. .0605(q) 1115 First aid kit and/or fire extinguisher was not located in vehicle; kit and/or extinguisher was not mounted or secured if in passenger area. There was no fire extinguisher on the facility van (BHA-6786) used to transport children. 10A NCAC 09 .1003(c) 1125 Before children were transported, written permission from a parent was not obtained that included when and where the child was to be transported, expected time of departure and arrival, and the transportation provider. The child enrolled 6/25/23 does not have written parent permission to be transported by the facility. .1003(i)(j) 1323 Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission The children enrolled 6/25/23 and 8/21/23 do not have immunization records on file. 10A NCAC 09 .0302(d)(2) The violations documented above must be corrected immediately. A signed and dated letter of compliance can be mailed or emailed to me and must be received by February 23, 2024. If mailing, you must submit two (2) signed and dated copies. My mailing and email addresses are noted at the bottom. The letter of compliance must detail how you plan to maintain compliance in the future in addition to how it was corrected. Please be aware any written information you submit regarding the correction of the violation is legal documentation. Therefore, it is important that all submitted information is accurate and truthful. If it is determined that submitted information was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. FACILITY PROFILE I reviewed the facility contact and owner information with you, S. Edmundson. You confirmed the information currently listed in the system is current and correct. This facility is owned by Free Will Baptist Children’s Home, Inc. The corporation is listed as current/active in the North Carolina Secretary of State corporation’s database. The corporation that owns this facility is required to always maintain a current/active status. Failure to do so could result in an Administrative Action. COMPLIANCE HISTORY Prior to today’s visit your compliance history was 96% over an eighteen (18) month period. STAFF RECORDS I monitored staff records, and no violations were documented. CHILDRENS RECORDS I monitored ten (10) percent of children’s records, and two (2) violations were documented. Children enrolled on 6/25/23 and 8/21/23 do not have immunization records on file. All children are required to have their immunization record on file within their first thirty (30) days of attendance to ensure they are not vulnerable to certain communicable diseases. I also observed that the child enrolled 6/25/23 does not have written parent permission to be transported on file. However, the school aged child rides a facility mini bus from the school to this facility. MEDICATION While monitoring medication storage I observed a container of Triple Antibiotic cream that expired 12/2022 and Benadryl Itch Cooling spray that expired 1/2024. All medication must be returned to parents or disposed after their course of treatment is complete or when expired to ensure expired medicine is not administered. I recommend reviewing the medication at least monthly and noting expiration dates to discuss its return with parents. TRANSPORTATION I monitored the three (3) mini buses and a van used to transport enrolled children. I noted that there is no fire extinguisher on the facility van (BHA-6786). All vehicles used to transport enrolled children are required to have a fire extinguisher in case of a fire emergency. SAFETY & HEALTH A fire drill was not completed for the month of January this year. Fire drills must be completed monthly and at various times to ensure that children, and staff, are familiar with how to safely exit the building in case of a fire. You stated that the administrator, S. Edmundson, will be showing you how to conduct the fire drills, including taking of the fire alarm system prior to drills. This will help ensure they will be completed in case a staff member is not on-site. There was no playground inspection completed for the month of January this year. Inspections of the outdoor play area must be done monthly and documented on the DCDEE form to verify completion. TECHNICAL ASSISTANCE & REMINDERS Technical assistance discussed related to checking first aid kits when purchased to remove any medications or items that are to be kept out of reach of children. You were reminded that staff are required to model appropriate eating practices, so any drinks or foods that do not meet meal pattern requirements should not be consumed in front of enrolled children but kept in the adult only kitchen area or not in the building. Child care licensing requirements are established to ensure a safe and healthy child care environment. It is your responsibility to maintain compliance with all applicable laws and rules. The best way to do so is to periodically review the child care laws and rules. The current rule book dated January 1, 2024, is available at the DCDEE website https://ncchildcare.ncdhhs.gov/. There are also modules reviewing the new Child Care Rules available on Moodle, which can be found on the Division website. I recommend you frequently click the “What’s New” tab to stay informed of all updates on the DCDEE website. Please feel free to contact me at (984) 867-7089 or email at Felicia.faison@dhhs.nc.gov for questions and assistance. If needed my mailing address is PO Box 61161, Raleigh NC 27661. You may also contact Susan Fuller, Licensing Supervisor at (252) 373-9809. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1003 · Violation

Name of Operation: BRIDGE LEARNING CENTER Facility ID: 64000462 Consultant: FELICIA FAISON Operation Type: Center Case Number: Visit Date: 2/9/2024 Number Present: 14 Completed Date: 2/9/2024 Age: From 4 To 10 Total Minutes: 380 Time In: 09:20 AM Time Out: 03:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of my unannounced visit today was to monitor compliance with child care requirements applicable to an annual compliance visit. M. Ridgway, teacher, was present and assisted with the visit. R. Cuddington, VP of Operations, arrived shortly after the visit began and also assisted. Currently, this center operates with a Notice of Compliance issued March 19, 2019. The sanitation inspection was completed December 8, 2023, earning a “Superior” rating. The last fire inspection was completed February 15, 2023, and the facility was approved for daytime care only. Children observed engaging in activity center play, outdoor play and lunch time routines. All observed interactions between the children and teachers were nurturing in nature. The following violations of child care requirements were documented. Violation Number Comment Rule 805 Fire drills were not practiced monthly and/or the drill record was incomplete. A fire drill was completed for the month of January 2024. .0604(t); .0302(d)(5) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. A container of Triple Antibiotic cream that expired 12/2022 and Benadryl Itch Cooling spray that expired 1/2024 were on-site. .0803(12) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. There was no playground inspection completed for January 2024. .0605(q) 1115 First aid kit and/or fire extinguisher was not located in vehicle; kit and/or extinguisher was not mounted or secured if in passenger area. There was no fire extinguisher on the facility van (BHA-6786) used to transport children. 10A NCAC 09 .1003(c) 1125 Before children were transported, written permission from a parent was not obtained that included when and where the child was to be transported, expected time of departure and arrival, and the transportation provider. The child enrolled 6/25/23 does not have written parent permission to be transported by the facility. .1003(i)(j) 1323 Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission The children enrolled 6/25/23 and 8/21/23 do not have immunization records on file. 10A NCAC 09 .0302(d)(2) The violations documented above must be corrected immediately. A signed and dated letter of compliance can be mailed or emailed to me and must be received by February 23, 2024. If mailing, you must submit two (2) signed and dated copies. My mailing and email addresses are noted at the bottom. The letter of compliance must detail how you plan to maintain compliance in the future in addition to how it was corrected. Please be aware any written information you submit regarding the correction of the violation is legal documentation. Therefore, it is important that all submitted information is accurate and truthful. If it is determined that submitted information was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. FACILITY PROFILE I reviewed the facility contact and owner information with you, S. Edmundson. You confirmed the information currently listed in the system is current and correct. This facility is owned by Free Will Baptist Children’s Home, Inc. The corporation is listed as current/active in the North Carolina Secretary of State corporation’s database. The corporation that owns this facility is required to always maintain a current/active status. Failure to do so could result in an Administrative Action. COMPLIANCE HISTORY Prior to today’s visit your compliance history was 96% over an eighteen (18) month period. STAFF RECORDS I monitored staff records, and no violations were documented. CHILDRENS RECORDS I monitored ten (10) percent of children’s records, and two (2) violations were documented. Children enrolled on 6/25/23 and 8/21/23 do not have immunization records on file. All children are required to have their immunization record on file within their first thirty (30) days of attendance to ensure they are not vulnerable to certain communicable diseases. I also observed that the child enrolled 6/25/23 does not have written parent permission to be transported on file. However, the school aged child rides a facility mini bus from the school to this facility. MEDICATION While monitoring medication storage I observed a container of Triple Antibiotic cream that expired 12/2022 and Benadryl Itch Cooling spray that expired 1/2024. All medication must be returned to parents or disposed after their course of treatment is complete or when expired to ensure expired medicine is not administered. I recommend reviewing the medication at least monthly and noting expiration dates to discuss its return with parents. TRANSPORTATION I monitored the three (3) mini buses and a van used to transport enrolled children. I noted that there is no fire extinguisher on the facility van (BHA-6786). All vehicles used to transport enrolled children are required to have a fire extinguisher in case of a fire emergency. SAFETY & HEALTH A fire drill was not completed for the month of January this year. Fire drills must be completed monthly and at various times to ensure that children, and staff, are familiar with how to safely exit the building in case of a fire. You stated that the administrator, S. Edmundson, will be showing you how to conduct the fire drills, including taking of the fire alarm system prior to drills. This will help ensure they will be completed in case a staff member is not on-site. There was no playground inspection completed for the month of January this year. Inspections of the outdoor play area must be done monthly and documented on the DCDEE form to verify completion. TECHNICAL ASSISTANCE & REMINDERS Technical assistance discussed related to checking first aid kits when purchased to remove any medications or items that are to be kept out of reach of children. You were reminded that staff are required to model appropriate eating practices, so any drinks or foods that do not meet meal pattern requirements should not be consumed in front of enrolled children but kept in the adult only kitchen area or not in the building. Child care licensing requirements are established to ensure a safe and healthy child care environment. It is your responsibility to maintain compliance with all applicable laws and rules. The best way to do so is to periodically review the child care laws and rules. The current rule book dated January 1, 2024, is available at the DCDEE website https://ncchildcare.ncdhhs.gov/. There are also modules reviewing the new Child Care Rules available on Moodle, which can be found on the Division website. I recommend you frequently click the “What’s New” tab to stay informed of all updates on the DCDEE website. Please feel free to contact me at (984) 867-7089 or email at Felicia.faison@dhhs.nc.gov for questions and assistance. If needed my mailing address is PO Box 61161, Raleigh NC 27661. You may also contact Susan Fuller, Licensing Supervisor at (252) 373-9809. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0601 · Violation

Name of Operation: BRIDGE LEARNING CENTER Facility ID: 64000462 Consultant: CHRISTINA BYNUM Operation Type: Center Case Number: 0723-130A Visit Date: 7/27/2023 Number Present: 35 Completed Date: 7/27/2023 Age: From 4 To 12 Total Minutes: 65 Time In: 11:25 AM Time Out: 12:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of this unannounced visit was to investigate allegations of violations of childcare requirements at this childcare facility. Sherri Edmundson, Director, and Richard Cuddington, Vice President of Operations, were also present during the visit. Ms. Edmundson accompanied me during a walk-through of the facility. During the visit, I discussed the allegations with Ms. Edmundson and Mr. Cuddington. Limited monitoring of childcare requirements occurred during today’s visit. Violation Number Comment Rule 476 Staff did not use the list of participating children to check attendance when leaving the center, periodically when the children were involved in the activity, before leaving the activity to return to the center, and/or upon return to the center. On July 25, 2023, two staff members returned to the facility with a group of children and failed to use the list to check attendance when the children departed the bus and returned to the classroom. .1005(b)(6) 807 A safe indoor and outdoor environment was not provided for the children. Staff members failed to ensure a five-year-old child had exited the bus and returned to the classroom which created an unsafe environment for the child 10A NCAC 09 .0601(a) 1118 Children were left in a vehicle unattended by an adult. Children were left in a vehicle unattended by an adult. Staff members failed to utilize the list of children being transported to ensure the children had exited the vehicle. As a result, the staff members unknowingly left a five-year-old child unattended in the vehicle. GS 110-91 (13); .1003(g) 1810 There was a substantiation of child maltreatment. The Division of Child Development and Early Education determined child maltreatment based failure to meet the supervision and physical needs of a five-year-old child. GS 110-105.6(a) You may contact Christina Bynum, Investigations Consultant, at (252)414-5942 or by email at christina.w.bynum@dhhs.nc.gov. Thank you for your time. Do due to computer and printer issues, I discussed the visit summary with Ms. Edmundson. She stated that she did not have any questions or concerns about the visit summary. I will send a copy of the visit to sedmundson@fwbch.org If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-105 · Violation

Name of Operation: BRIDGE LEARNING CENTER Facility ID: 64000462 Consultant: CHRISTINA BYNUM Operation Type: Center Case Number: 0723-130A Visit Date: 7/27/2023 Number Present: 35 Completed Date: 7/27/2023 Age: From 4 To 12 Total Minutes: 65 Time In: 11:25 AM Time Out: 12:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of this unannounced visit was to investigate allegations of violations of childcare requirements at this childcare facility. Sherri Edmundson, Director, and Richard Cuddington, Vice President of Operations, were also present during the visit. Ms. Edmundson accompanied me during a walk-through of the facility. During the visit, I discussed the allegations with Ms. Edmundson and Mr. Cuddington. Limited monitoring of childcare requirements occurred during today’s visit. Violation Number Comment Rule 476 Staff did not use the list of participating children to check attendance when leaving the center, periodically when the children were involved in the activity, before leaving the activity to return to the center, and/or upon return to the center. On July 25, 2023, two staff members returned to the facility with a group of children and failed to use the list to check attendance when the children departed the bus and returned to the classroom. .1005(b)(6) 807 A safe indoor and outdoor environment was not provided for the children. Staff members failed to ensure a five-year-old child had exited the bus and returned to the classroom which created an unsafe environment for the child 10A NCAC 09 .0601(a) 1118 Children were left in a vehicle unattended by an adult. Children were left in a vehicle unattended by an adult. Staff members failed to utilize the list of children being transported to ensure the children had exited the vehicle. As a result, the staff members unknowingly left a five-year-old child unattended in the vehicle. GS 110-91 (13); .1003(g) 1810 There was a substantiation of child maltreatment. The Division of Child Development and Early Education determined child maltreatment based failure to meet the supervision and physical needs of a five-year-old child. GS 110-105.6(a) You may contact Christina Bynum, Investigations Consultant, at (252)414-5942 or by email at christina.w.bynum@dhhs.nc.gov. Thank you for your time. Do due to computer and printer issues, I discussed the visit summary with Ms. Edmundson. She stated that she did not have any questions or concerns about the visit summary. I will send a copy of the visit to sedmundson@fwbch.org If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: BRIDGE LEARNING CENTER Facility ID: 64000462 Consultant: CHRISTINA BYNUM Operation Type: Center Case Number: 0723-130A Visit Date: 7/27/2023 Number Present: 35 Completed Date: 7/27/2023 Age: From 4 To 12 Total Minutes: 65 Time In: 11:25 AM Time Out: 12:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of this unannounced visit was to investigate allegations of violations of childcare requirements at this childcare facility. Sherri Edmundson, Director, and Richard Cuddington, Vice President of Operations, were also present during the visit. Ms. Edmundson accompanied me during a walk-through of the facility. During the visit, I discussed the allegations with Ms. Edmundson and Mr. Cuddington. Limited monitoring of childcare requirements occurred during today’s visit. Violation Number Comment Rule 476 Staff did not use the list of participating children to check attendance when leaving the center, periodically when the children were involved in the activity, before leaving the activity to return to the center, and/or upon return to the center. On July 25, 2023, two staff members returned to the facility with a group of children and failed to use the list to check attendance when the children departed the bus and returned to the classroom. .1005(b)(6) 807 A safe indoor and outdoor environment was not provided for the children. Staff members failed to ensure a five-year-old child had exited the bus and returned to the classroom which created an unsafe environment for the child 10A NCAC 09 .0601(a) 1118 Children were left in a vehicle unattended by an adult. Children were left in a vehicle unattended by an adult. Staff members failed to utilize the list of children being transported to ensure the children had exited the vehicle. As a result, the staff members unknowingly left a five-year-old child unattended in the vehicle. GS 110-91 (13); .1003(g) 1810 There was a substantiation of child maltreatment. The Division of Child Development and Early Education determined child maltreatment based failure to meet the supervision and physical needs of a five-year-old child. GS 110-105.6(a) You may contact Christina Bynum, Investigations Consultant, at (252)414-5942 or by email at christina.w.bynum@dhhs.nc.gov. Thank you for your time. Do due to computer and printer issues, I discussed the visit summary with Ms. Edmundson. She stated that she did not have any questions or concerns about the visit summary. I will send a copy of the visit to sedmundson@fwbch.org If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0701 · Violation

Name of Operation: BRIDGE LEARNING CENTER Facility ID: 64000462 Consultant: FELICIA FAISON Operation Type: Center Case Number: 0623-162L Visit Date: 7/12/2023 Number Present: 30 Completed Date: 7/12/2023 Age: From 4 To 12 Total Minutes: 185 Time In: 01:00 PM Time Out: 04:05 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to investigate a report alleging violation of a child care requirements regarding nutrition, developmentally appropriate environment, staff/child ratio, and staff qualifications including criminal background check (CBC). You, S. Edmundson, administrator, was present at the facility and assisted with the visit. The allegation of the report was reviewed with you, and you were given the opportunity to discuss and ask questions. A. Nieves, Child Care Consultant, was also present and assisted with the visit. Due to time constraints a handwritten visit summary was left with you at the conclusion of visit. I informed you that the official visit summary would be completed and emailed to you by the close of business July 13, 2023. The following child requirements were monitored: supervision, permit restrictions, staff/child ratios, adequate/approved space, and the above previously mentioned requirements. Permit restrictions for this facility include no cooking allowed and first shift care only. The following violations of child care requirements were observed today. Violation Number Comment Rule 862 The EMC plan was not reviewed with all staff annually and whenever the plan was revised. The EMC plan was not reviewed with staff hired 4/27/23 and 6/22/23. 10A NCAC 09 .0802(a) 902 Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. A staff member failed to attend to a child in care in a nurturing and appropriate manner when they spoke to children in loud, harsh tones and grasped a child’s arm in a way that was not nurturing. G.S. 110-91(10) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. Medical report for staff hired 6/22/23 was completed and on file after the first day of hire. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. The TB screening and/or test was completed after the first day of work for staff hired 4/27/23 and 6/22/23. .0701(a) 1043 All staff records, except financial records, were not made available for review. There were no records for three (3) volunteer staff currently working at the center. G.S. 110-91( 9) 1825 All staff did not review the center's EPR Plan during orientation and/or on an annual basis with the trained staff. Documentation of the review was not maintained on file. The EPR plan was not reviewed with staff members hired 4/27/23 and 6/22/23 at time of hire. .0607(f) ALLEGATIONS There is a concern regarding alleged violation of the child care requirement related to staff/child ratio in classrooms, staff qualifications, criminal background check, nutrition, and a developmentally appropriate environment. FINDINGS I reviewed, and discussed the allegations with you, S. Edmundson. You have not received reports of any concerns from staff, parents or community members regarding staff/child ratio, staff qualifications, criminal back ground check, nutrition, or developmentally appropriate environment. I was able to discuss the allegations with staff. Staff stated that a parent expressed concerns regarding their child’s developmental milestones and was discussed at the time it was received. Staff also indicated a parent expressed concerns regarding observations while dropping off their children. The children in space #2 were very quiet upon their arrival and they were spread out in the room. When a child audibly spoke the teacher said, “Who’s talking?” in a loud and harsh tone. When discussed with you and staff it was stated that this teacher has had instances of speaking in loud, harsh tones while interacting with children. The staff person was observed to grasp a child’s arm and tell them to get back in line. The teacher noted that they were told they “pushed” a child around March or April of this year, but has no memory of ever doing so. The teacher felt weak most of that day and does some events of the day were hard to remember. The teacher did take medical leave for three (3) days thereafter. Enrollment was gathered and each space was within appropriate staff/child ratios. I also reviewed attendance for the month of June and noted neither space was above capacity for the last week of June. You and staff confirmed that whenever a meal component is not on-site it is procedure to call you, the administrator, call central office or have a staff member pick up the item if staff/child ratio allows. The menu was reviewed and found to meet nutrition requirements. You and staff stated that in case that a menu item is not available on-site a substitution is made. In the case that there is no food item to substitute either the administrator, as staff person (if in ratio), or central office staff will be called to get needed items. You and staff also confirmed that your daughter works at the center during the week and your son, and his wife attend center field trips occasionally. They also interact with the children at times and your daughter often helps implement activities. Neither she, nor you son and his wife are left alone with children. However, we discussed the requirement that a volunteer record be created for anyone who interacts with children through the center. Volunteer records must include verification of age, emergency information, a health questionnaire, TB test/screening, and documentation they’ve reviewed the EPR plan and its location. While a criminal background check (CBC) is not required I informed you it was best practice to complete one on volunteers as well. We reviewed the volunteer file checklist, and you were informed the checklist can be found and printed from the Division website https://ncchildcare.ncdhhs.gov/. A violation was documented as none of the volunteers had the required information on file. Two (2) new staff members have been hired, on 4/27/23 and 6/22/23 since the last monitoring visit in February 2023. Both records were reviewed, and four (4) violations were documented. The staff person hired 6/22/23 did complete the required medical report until 6/29/23. Both new staff completed the TB test/screening after their first day of work. Staff medical reports and TB tests/screenings are required to be completed and on file prior to or on the first day of work to ensure they are physically cleared to perform all required duties. There is also no documentation that staff reviewed the center’s Emergency Preparedness and Response (EPR) plan during orientation. You stated that you have not reviewed the emergency medical care plan with the new staff at the time of the visit. Staff must be aware of these emergency procedures and location of plans and required items at the beginning of hire, so they are prepared in the case an emergency occurs. Based on the information received, and my observations, the allegation regarding nutrition and criminal background check are unsubstantiated. However, the allegation regarding staff qualifications and developmentally appropriate environment are substantiated. A violation related to nurture and care has also been documented. Due to documentation of a substantiated allegation and the additional violation an Administrative Action may be issued to the child care center. Please feel free to contact me at (984) 867-7089 or email at Felicia.faison@dhhs.nc.gov for questions and assistance. If needed my mailing address is PO Box 61161, Raleigh NC 27661. You may also contact Susan Fuller, Licensing Supervisor at (252) 373-9809. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0802 · Violation

Name of Operation: BRIDGE LEARNING CENTER Facility ID: 64000462 Consultant: FELICIA FAISON Operation Type: Center Case Number: 0623-162L Visit Date: 7/12/2023 Number Present: 30 Completed Date: 7/12/2023 Age: From 4 To 12 Total Minutes: 185 Time In: 01:00 PM Time Out: 04:05 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to investigate a report alleging violation of a child care requirements regarding nutrition, developmentally appropriate environment, staff/child ratio, and staff qualifications including criminal background check (CBC). You, S. Edmundson, administrator, was present at the facility and assisted with the visit. The allegation of the report was reviewed with you, and you were given the opportunity to discuss and ask questions. A. Nieves, Child Care Consultant, was also present and assisted with the visit. Due to time constraints a handwritten visit summary was left with you at the conclusion of visit. I informed you that the official visit summary would be completed and emailed to you by the close of business July 13, 2023. The following child requirements were monitored: supervision, permit restrictions, staff/child ratios, adequate/approved space, and the above previously mentioned requirements. Permit restrictions for this facility include no cooking allowed and first shift care only. The following violations of child care requirements were observed today. Violation Number Comment Rule 862 The EMC plan was not reviewed with all staff annually and whenever the plan was revised. The EMC plan was not reviewed with staff hired 4/27/23 and 6/22/23. 10A NCAC 09 .0802(a) 902 Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. A staff member failed to attend to a child in care in a nurturing and appropriate manner when they spoke to children in loud, harsh tones and grasped a child’s arm in a way that was not nurturing. G.S. 110-91(10) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. Medical report for staff hired 6/22/23 was completed and on file after the first day of hire. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. The TB screening and/or test was completed after the first day of work for staff hired 4/27/23 and 6/22/23. .0701(a) 1043 All staff records, except financial records, were not made available for review. There were no records for three (3) volunteer staff currently working at the center. G.S. 110-91( 9) 1825 All staff did not review the center's EPR Plan during orientation and/or on an annual basis with the trained staff. Documentation of the review was not maintained on file. The EPR plan was not reviewed with staff members hired 4/27/23 and 6/22/23 at time of hire. .0607(f) ALLEGATIONS There is a concern regarding alleged violation of the child care requirement related to staff/child ratio in classrooms, staff qualifications, criminal background check, nutrition, and a developmentally appropriate environment. FINDINGS I reviewed, and discussed the allegations with you, S. Edmundson. You have not received reports of any concerns from staff, parents or community members regarding staff/child ratio, staff qualifications, criminal back ground check, nutrition, or developmentally appropriate environment. I was able to discuss the allegations with staff. Staff stated that a parent expressed concerns regarding their child’s developmental milestones and was discussed at the time it was received. Staff also indicated a parent expressed concerns regarding observations while dropping off their children. The children in space #2 were very quiet upon their arrival and they were spread out in the room. When a child audibly spoke the teacher said, “Who’s talking?” in a loud and harsh tone. When discussed with you and staff it was stated that this teacher has had instances of speaking in loud, harsh tones while interacting with children. The staff person was observed to grasp a child’s arm and tell them to get back in line. The teacher noted that they were told they “pushed” a child around March or April of this year, but has no memory of ever doing so. The teacher felt weak most of that day and does some events of the day were hard to remember. The teacher did take medical leave for three (3) days thereafter. Enrollment was gathered and each space was within appropriate staff/child ratios. I also reviewed attendance for the month of June and noted neither space was above capacity for the last week of June. You and staff confirmed that whenever a meal component is not on-site it is procedure to call you, the administrator, call central office or have a staff member pick up the item if staff/child ratio allows. The menu was reviewed and found to meet nutrition requirements. You and staff stated that in case that a menu item is not available on-site a substitution is made. In the case that there is no food item to substitute either the administrator, as staff person (if in ratio), or central office staff will be called to get needed items. You and staff also confirmed that your daughter works at the center during the week and your son, and his wife attend center field trips occasionally. They also interact with the children at times and your daughter often helps implement activities. Neither she, nor you son and his wife are left alone with children. However, we discussed the requirement that a volunteer record be created for anyone who interacts with children through the center. Volunteer records must include verification of age, emergency information, a health questionnaire, TB test/screening, and documentation they’ve reviewed the EPR plan and its location. While a criminal background check (CBC) is not required I informed you it was best practice to complete one on volunteers as well. We reviewed the volunteer file checklist, and you were informed the checklist can be found and printed from the Division website https://ncchildcare.ncdhhs.gov/. A violation was documented as none of the volunteers had the required information on file. Two (2) new staff members have been hired, on 4/27/23 and 6/22/23 since the last monitoring visit in February 2023. Both records were reviewed, and four (4) violations were documented. The staff person hired 6/22/23 did complete the required medical report until 6/29/23. Both new staff completed the TB test/screening after their first day of work. Staff medical reports and TB tests/screenings are required to be completed and on file prior to or on the first day of work to ensure they are physically cleared to perform all required duties. There is also no documentation that staff reviewed the center’s Emergency Preparedness and Response (EPR) plan during orientation. You stated that you have not reviewed the emergency medical care plan with the new staff at the time of the visit. Staff must be aware of these emergency procedures and location of plans and required items at the beginning of hire, so they are prepared in the case an emergency occurs. Based on the information received, and my observations, the allegation regarding nutrition and criminal background check are unsubstantiated. However, the allegation regarding staff qualifications and developmentally appropriate environment are substantiated. A violation related to nurture and care has also been documented. Due to documentation of a substantiated allegation and the additional violation an Administrative Action may be issued to the child care center. Please feel free to contact me at (984) 867-7089 or email at Felicia.faison@dhhs.nc.gov for questions and assistance. If needed my mailing address is PO Box 61161, Raleigh NC 27661. You may also contact Susan Fuller, Licensing Supervisor at (252) 373-9809. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: BRIDGE LEARNING CENTER Facility ID: 64000462 Consultant: FELICIA FAISON Operation Type: Center Case Number: 0623-162L Visit Date: 7/12/2023 Number Present: 30 Completed Date: 7/12/2023 Age: From 4 To 12 Total Minutes: 185 Time In: 01:00 PM Time Out: 04:05 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to investigate a report alleging violation of a child care requirements regarding nutrition, developmentally appropriate environment, staff/child ratio, and staff qualifications including criminal background check (CBC). You, S. Edmundson, administrator, was present at the facility and assisted with the visit. The allegation of the report was reviewed with you, and you were given the opportunity to discuss and ask questions. A. Nieves, Child Care Consultant, was also present and assisted with the visit. Due to time constraints a handwritten visit summary was left with you at the conclusion of visit. I informed you that the official visit summary would be completed and emailed to you by the close of business July 13, 2023. The following child requirements were monitored: supervision, permit restrictions, staff/child ratios, adequate/approved space, and the above previously mentioned requirements. Permit restrictions for this facility include no cooking allowed and first shift care only. The following violations of child care requirements were observed today. Violation Number Comment Rule 862 The EMC plan was not reviewed with all staff annually and whenever the plan was revised. The EMC plan was not reviewed with staff hired 4/27/23 and 6/22/23. 10A NCAC 09 .0802(a) 902 Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. A staff member failed to attend to a child in care in a nurturing and appropriate manner when they spoke to children in loud, harsh tones and grasped a child’s arm in a way that was not nurturing. G.S. 110-91(10) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. Medical report for staff hired 6/22/23 was completed and on file after the first day of hire. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. The TB screening and/or test was completed after the first day of work for staff hired 4/27/23 and 6/22/23. .0701(a) 1043 All staff records, except financial records, were not made available for review. There were no records for three (3) volunteer staff currently working at the center. G.S. 110-91( 9) 1825 All staff did not review the center's EPR Plan during orientation and/or on an annual basis with the trained staff. Documentation of the review was not maintained on file. The EPR plan was not reviewed with staff members hired 4/27/23 and 6/22/23 at time of hire. .0607(f) ALLEGATIONS There is a concern regarding alleged violation of the child care requirement related to staff/child ratio in classrooms, staff qualifications, criminal background check, nutrition, and a developmentally appropriate environment. FINDINGS I reviewed, and discussed the allegations with you, S. Edmundson. You have not received reports of any concerns from staff, parents or community members regarding staff/child ratio, staff qualifications, criminal back ground check, nutrition, or developmentally appropriate environment. I was able to discuss the allegations with staff. Staff stated that a parent expressed concerns regarding their child’s developmental milestones and was discussed at the time it was received. Staff also indicated a parent expressed concerns regarding observations while dropping off their children. The children in space #2 were very quiet upon their arrival and they were spread out in the room. When a child audibly spoke the teacher said, “Who’s talking?” in a loud and harsh tone. When discussed with you and staff it was stated that this teacher has had instances of speaking in loud, harsh tones while interacting with children. The staff person was observed to grasp a child’s arm and tell them to get back in line. The teacher noted that they were told they “pushed” a child around March or April of this year, but has no memory of ever doing so. The teacher felt weak most of that day and does some events of the day were hard to remember. The teacher did take medical leave for three (3) days thereafter. Enrollment was gathered and each space was within appropriate staff/child ratios. I also reviewed attendance for the month of June and noted neither space was above capacity for the last week of June. You and staff confirmed that whenever a meal component is not on-site it is procedure to call you, the administrator, call central office or have a staff member pick up the item if staff/child ratio allows. The menu was reviewed and found to meet nutrition requirements. You and staff stated that in case that a menu item is not available on-site a substitution is made. In the case that there is no food item to substitute either the administrator, as staff person (if in ratio), or central office staff will be called to get needed items. You and staff also confirmed that your daughter works at the center during the week and your son, and his wife attend center field trips occasionally. They also interact with the children at times and your daughter often helps implement activities. Neither she, nor you son and his wife are left alone with children. However, we discussed the requirement that a volunteer record be created for anyone who interacts with children through the center. Volunteer records must include verification of age, emergency information, a health questionnaire, TB test/screening, and documentation they’ve reviewed the EPR plan and its location. While a criminal background check (CBC) is not required I informed you it was best practice to complete one on volunteers as well. We reviewed the volunteer file checklist, and you were informed the checklist can be found and printed from the Division website https://ncchildcare.ncdhhs.gov/. A violation was documented as none of the volunteers had the required information on file. Two (2) new staff members have been hired, on 4/27/23 and 6/22/23 since the last monitoring visit in February 2023. Both records were reviewed, and four (4) violations were documented. The staff person hired 6/22/23 did complete the required medical report until 6/29/23. Both new staff completed the TB test/screening after their first day of work. Staff medical reports and TB tests/screenings are required to be completed and on file prior to or on the first day of work to ensure they are physically cleared to perform all required duties. There is also no documentation that staff reviewed the center’s Emergency Preparedness and Response (EPR) plan during orientation. You stated that you have not reviewed the emergency medical care plan with the new staff at the time of the visit. Staff must be aware of these emergency procedures and location of plans and required items at the beginning of hire, so they are prepared in the case an emergency occurs. Based on the information received, and my observations, the allegation regarding nutrition and criminal background check are unsubstantiated. However, the allegation regarding staff qualifications and developmentally appropriate environment are substantiated. A violation related to nurture and care has also been documented. Due to documentation of a substantiated allegation and the additional violation an Administrative Action may be issued to the child care center. Please feel free to contact me at (984) 867-7089 or email at Felicia.faison@dhhs.nc.gov for questions and assistance. If needed my mailing address is PO Box 61161, Raleigh NC 27661. You may also contact Susan Fuller, Licensing Supervisor at (252) 373-9809. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times