NC GS 110-90 · Violation

Name of Operation: WHITE OAK CHILDREN'S LEARNING CENTER Facility ID: 67000101 Consultant: KIM SHERRY Operation Type: Center Case Number: 0924-410L Visit Date: 10/2/2024 Number Present: 31 Completed Date: 10/2/2024 Age: From 1 To 5 Total Minutes: 140 Time In: 10:10 AM Time Out: 12:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to obtain information regarding alleged violation of child care requirements. The allegation are as follows: There is a concern that a child was left unsupervised in the classroom. Your program currently operates with a Notice of Compliance, issued March 19, 2003. Restrictions on the permit include: a capacity of 56 children, care for children on 1st shift only, and children less than 3 years old in rooms with direct exits only. Your center provides care for children ages 0 -12 years. The center's compliance history was reviewed today with the operator. The program’s compliance history was 91% as of September 30, 2024. You, Bobbie Jones, lead teacher/administrator and Mr. Thomas Jones, church board member were present. Mr. Jones accompanied me during the walk through and observations. Thirty-one children, ranging in age from one to five years old were present today. Children were engaged in free play activities or engaged in a circle time activity and later had lunch. Lunch consisted of beefaroni, corn, fruit cocktail, and milk. Investigation: The allegation was reviewed with you, one staff member, and a church board member. The lead teacher responsible for this incident was terminated on September 25, 2024. The incident was captured on video footage, which I observed during the visit. Findings- Allegation: There is a concern that a child was left unsupervised in the classroom. You and other staff reported on September 24, 2024, a lead teacher (L Norris) transitioned five of the six 2-year-old children in her care from the classroom space to another space to have the children’s pictures taken. One child was left alone in the classroom for approximately 23 minutes. The teacher for the one-year-olds recognized the child’s cry, followed the sound, and found the child alone in his classroom. The teacher that located the child called out to you to inform you of the incident. You reviewed the camera footage and verified the child was left alone. You immediately contacted the child’s parent of the incident. You met with the teacher and explained the seriousness of the incident. On the next day, September 25, 2024, the teacher was terminated and left the premises. Today, I reviewed the video footage from the incident on September 24, 2024. I observed a 2-year-old child alone in a classroom for approximately twenty-three minutes. The footage confirmed a 2-year-old child was playing at a train table while his classmates left the classroom. The child played alone at the train table for approximately 15 minutes. In the next four minutes, the child realized he was alone, walked around the classroom and appeared to be looking for his classmates. For the next four minutes, the child became upset, as he began crying, attempting to open the door, climbing up the door, and taking his shoes off. After a total of twenty-three minutes, a teacher from the classroom of one year olds opened the door, saw the child, picked him up, and consoled him. Today, a walk through and observations were conducted. Children were visually supervised and staff were engaged. Based on the reporter’s information, staff members’ statements, and my investigation is substantiated. Violation Number Comment Rule 303 Children were not adequately supervised at all times. On September 24, 2024 at approximately 9:25am a two-year-old child was left alone in a classroom for approximately 23 minutes. .1801(a)(1-5) Child Care programs are expected to always achieve and maintain compliance with child care rules, and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violation(s) documented will impact the compliance history score. A violation was documented and must be corrected immediately. On or before October 12, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violation was corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Kim Sherry, Child Care Consultant, Kim.Sherry@dhhs.nc.gov. If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Based on a Substantiated complaint, an administrative action could be issued. In addition, a return visit will be conducted to verify compliance. Technical Assistance: A violation was documented related to supervision. Ensure children are always supervised. Supervision is paramount to quality child care as it is basic to the safety of children and the prevention of injury while maintaining quality child care. Parents have a contract with the facility and its staff to supervise their children. The importance of supervision is not only to protect children from physical injury, but from harm that can occur from teasing/bullying/inappropriate topics discussed, or inappropriate behavior. It is the responsibility of staff to regularly count children (name to face recognition) on a routine basis, at every transition, and whenever leaving one area and arriving at another. I encourage you to review the supervision rules with all staff and have them sign a statement acknowledging their understanding of the rule. In addition, you could contact One Place and arrange training on adequate supervision. The visit summary was completed on-site and reviewed with you. Contact me at Kim Sherry, Child Care Consultant, 910-824-1143, or email me at Kim.Sherry@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .0701 · Violation

Name of Operation: WHITE OAK CHILDREN'S LEARNING CENTER Facility ID: 67000101 Consultant: KIM SHERRY Operation Type: Center Case Number: Visit Date: 9/9/2024 Number Present: 28 Completed Date: 9/9/2024 Age: From 1 To 4 Total Minutes: 95 Time In: 09:25 AM Time Out: 11:00 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an Annual Compliance visit. Your program currently operates with a Notice of Compliance, issued March 19, 2003. Restrictions on the permit include: a capacity of 56 children, care for children on 1st shift only, and children less than 3 years old in rooms with direct exits only. Your center provides care for children ages 0 -12 years. The sanitation inspection was completed June 27, 2024, with a “Superior” classification. The last fire inspection was conducted July 2, 2024, and your facility was approved for daytime care only. The center's compliance history was reviewed today with the operator. The program’s compliance history was 92% as of September 9, 2024. You, Ms. Bobbi Jo Jones, was present and accompanied me during the walk-through and observations. You have been assisting with the administrative work as the current administrator is on extended personal leave. Today, there were thirty-six children enrolled and twenty-eight children ages 1-4 were present. Many physical changes have occurred at the facility. Large child friendly animal murals have been painted and displayed throughout the center and the classrooms. In addition, other child friendly pictures and posters were displayed throughout, and classrooms were arranged in more defined learning centers. The three one-year-olds were sitting on the floor with the caregiver playing and talking. Both groups, the two- and three-year-olds were sitting at child size tables in preparation to trace their hands to make handprint leaves. The oldest group, the four-year-olds had drawn in preparation to make a book. Later they sat at circle time and listened to the caregiver read the book, “How Many Bugs In A Box”. After finishing the book, the group was transitioning outdoors for free play. Lunch was being prepared and consisted of ham and cheese sandwiches, green beans, peaches, and milk. Staff and Training Worksheets- There are eleven staff members employed at this facility. All new staff and a percentage of veteran staff’s files were reviewed. Health and Safety training- Four out of the eleven staff members have not completed all the trainings. Recognizing and Responding to Suspensions of Child Maltreatment Training is due for the following: A Carroway- needs by September 24, 2024 W Humphrey – needs by November 1, 2024 Violation Number Comment Rule 862 The EMC plan was not reviewed with all staff annually and whenever the plan was revised. The EMC Plan was not reviewed with four staff members. 10A NCAC 09 .0802(a) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. Medical report was not on file for one staff member. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. TB test was not on file for one staff member employed August 2024. .0701(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Verification of First Aid training was not on file for one staff member. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Verification of CPR training was not on file for one staff member. .1102(d) 9999 .2820(f) Employee purses and other personal effects shall be kept out of reach of children. In classroom space 8, two purses were located at the children’s level. Violations were documented and must be corrected immediately. On or before September 19, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations are corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Kim Sherry, Child Care Consultant, Kim.Sherry@dhhs.nc.gov. If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Technical Assistance: A violation was documented related to storage in sanitation rule .2820(f) -Employee purses and other personal effects shall be kept out of reach of children. In classroom space 8, two purses were located at the children’s level. Staff members moved the purses out of reach of children. This was corrected during the visit. Please review child care rules regarding storage and accessibility of potentially hazardous items. Staff members personal items must be stored at a minimum of five feet off the floor. A violation was documented related to medical information in child care rule .0701- Child care providers did not have a medical report or TB test on file prior to employment. Medical report was not on file for one staff member (Wendy H) A violation was documented related to trainings in child care rule .1102- staff did not successfully complete certification in First Aid and CPR appropriate to the age of children in care. Verification of First Aid training was not on file for one staff member. (Wendy H) For the health and safety of the children, all staff members are required to obtain CPR and First Aid certification and keep it current. Renewing this certification is crucial for staff to be refreshed in first aid and other lifesaving techniques as well as receive the most up to date information. I suggest you set a reminder on your calendar to keep track of expiration dates and/or seek out training from additional approved agencies when staff is not able to attend courses offered locally or at the facility. CPR and First Aid training for child care must be taught in-person by an approved training organization, and only certain courses meet requirements. For a list of approved organizations and courses, visit the website below: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development/Health-and-Safety-Trainings/Be-a-Smart-Consumer-of-First-Aid-and-CPR-Training A violation was documented related to the EMC plan in child care rule .0802. EMC was not reviewed with all staff annually and whenever the plan was revised. The EMC Plan was not reviewed with four staff members. It also needs updating to include B. Jones. Review with all staff once updated. For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at www.ncchildcare.net. At the completion of the visit, the computer was not in working order; therefore, the visit summary was emailed to you. Contact me at Kim Sherry, Child Care Consultant, 910-824-1143, or Kim.Sherry@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: ratio. Open / not marked corrected.

10A NCAC 09 .0802 · Violation

Name of Operation: WHITE OAK CHILDREN'S LEARNING CENTER Facility ID: 67000101 Consultant: KIM SHERRY Operation Type: Center Case Number: Visit Date: 9/9/2024 Number Present: 28 Completed Date: 9/9/2024 Age: From 1 To 4 Total Minutes: 95 Time In: 09:25 AM Time Out: 11:00 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an Annual Compliance visit. Your program currently operates with a Notice of Compliance, issued March 19, 2003. Restrictions on the permit include: a capacity of 56 children, care for children on 1st shift only, and children less than 3 years old in rooms with direct exits only. Your center provides care for children ages 0 -12 years. The sanitation inspection was completed June 27, 2024, with a “Superior” classification. The last fire inspection was conducted July 2, 2024, and your facility was approved for daytime care only. The center's compliance history was reviewed today with the operator. The program’s compliance history was 92% as of September 9, 2024. You, Ms. Bobbi Jo Jones, was present and accompanied me during the walk-through and observations. You have been assisting with the administrative work as the current administrator is on extended personal leave. Today, there were thirty-six children enrolled and twenty-eight children ages 1-4 were present. Many physical changes have occurred at the facility. Large child friendly animal murals have been painted and displayed throughout the center and the classrooms. In addition, other child friendly pictures and posters were displayed throughout, and classrooms were arranged in more defined learning centers. The three one-year-olds were sitting on the floor with the caregiver playing and talking. Both groups, the two- and three-year-olds were sitting at child size tables in preparation to trace their hands to make handprint leaves. The oldest group, the four-year-olds had drawn in preparation to make a book. Later they sat at circle time and listened to the caregiver read the book, “How Many Bugs In A Box”. After finishing the book, the group was transitioning outdoors for free play. Lunch was being prepared and consisted of ham and cheese sandwiches, green beans, peaches, and milk. Staff and Training Worksheets- There are eleven staff members employed at this facility. All new staff and a percentage of veteran staff’s files were reviewed. Health and Safety training- Four out of the eleven staff members have not completed all the trainings. Recognizing and Responding to Suspensions of Child Maltreatment Training is due for the following: A Carroway- needs by September 24, 2024 W Humphrey – needs by November 1, 2024 Violation Number Comment Rule 862 The EMC plan was not reviewed with all staff annually and whenever the plan was revised. The EMC Plan was not reviewed with four staff members. 10A NCAC 09 .0802(a) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. Medical report was not on file for one staff member. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. TB test was not on file for one staff member employed August 2024. .0701(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Verification of First Aid training was not on file for one staff member. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Verification of CPR training was not on file for one staff member. .1102(d) 9999 .2820(f) Employee purses and other personal effects shall be kept out of reach of children. In classroom space 8, two purses were located at the children’s level. Violations were documented and must be corrected immediately. On or before September 19, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations are corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Kim Sherry, Child Care Consultant, Kim.Sherry@dhhs.nc.gov. If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Technical Assistance: A violation was documented related to storage in sanitation rule .2820(f) -Employee purses and other personal effects shall be kept out of reach of children. In classroom space 8, two purses were located at the children’s level. Staff members moved the purses out of reach of children. This was corrected during the visit. Please review child care rules regarding storage and accessibility of potentially hazardous items. Staff members personal items must be stored at a minimum of five feet off the floor. A violation was documented related to medical information in child care rule .0701- Child care providers did not have a medical report or TB test on file prior to employment. Medical report was not on file for one staff member (Wendy H) A violation was documented related to trainings in child care rule .1102- staff did not successfully complete certification in First Aid and CPR appropriate to the age of children in care. Verification of First Aid training was not on file for one staff member. (Wendy H) For the health and safety of the children, all staff members are required to obtain CPR and First Aid certification and keep it current. Renewing this certification is crucial for staff to be refreshed in first aid and other lifesaving techniques as well as receive the most up to date information. I suggest you set a reminder on your calendar to keep track of expiration dates and/or seek out training from additional approved agencies when staff is not able to attend courses offered locally or at the facility. CPR and First Aid training for child care must be taught in-person by an approved training organization, and only certain courses meet requirements. For a list of approved organizations and courses, visit the website below: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development/Health-and-Safety-Trainings/Be-a-Smart-Consumer-of-First-Aid-and-CPR-Training A violation was documented related to the EMC plan in child care rule .0802. EMC was not reviewed with all staff annually and whenever the plan was revised. The EMC Plan was not reviewed with four staff members. It also needs updating to include B. Jones. Review with all staff once updated. For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at www.ncchildcare.net. At the completion of the visit, the computer was not in working order; therefore, the visit summary was emailed to you. Contact me at Kim Sherry, Child Care Consultant, 910-824-1143, or Kim.Sherry@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0601 · Violation

Name of Operation: WHITE OAK CHILDREN'S LEARNING CENTER Facility ID: 67000101 Consultant: KIM SHERRY Operation Type: Center Case Number: Visit Date: 9/11/2023 Number Present: 22 Completed Date: 9/11/2023 Age: From 0 To 4 Total Minutes: 225 Time In: 09:00 AM Time Out: 12:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. Your program currently operates with a Notice of Compliance, issued March 19, 2003. Restrictions on the permit include: a capacity of 56 children, care for children on 1st shift only, and children less than 3 years old in rooms with direct exits only. Your center provides care for children ages 0 -12 years. The sanitation inspection was completed May 15, 2023, with a “Superior” classification. The last fire inspection was conducted June 6, 2023, and your facility was approved for daytime care only. The center's compliance history was reviewed with the operator. The program’s compliance history was 89% as of September 12, 2022. Lynette Robbins, Licensing Supervisor accompanied me on today’s visit. You, Patricia Harris, director was present and available. Since the last annual compliance visit, you have added three additional approved indoor spaces and one outdoor space. The first space is being used by preschoolers, the second space is being used by the infants and toddlers, and the third space is for school-agers. Forty-four children are enrolled and twenty-two children ages 0-5 were present today. All approved indoor and outdoor spaces were monitored today. Infants and children one years old were observed in play activities, feeding routines, and individual sleeping routines. Safe sleep practices including documentation were monitored and in compliance today. The two-year-olds were observed engaged in a group activity, coloring a worksheet, and later engaged in outdoor free play. The group of three years were arriving back into their classroom after having school pictures taken. Later, they transitioned outdoors and engaged in free play activities such as sliding, climbing, riding trikes and cars, digging in the sand, and other age-appropriate activities. Today was the preschoolers first day of school. They had their pictures taken and later played with magic playdough. Later in the visit, a nutritious lunch was served consisting of ham, green beans, peaches, bread and milk. All staff members employed at least one year have not completed the required Health and Safety trainings as outlined in Child Care Rule 10A NCAC 09 .1102. Six staff members need to complete the Recognizing and Responding to Suspension of Maltreatment. Transportation requirements were monitored today as the facility provides transportation from local schools for school age children. Requirements were in compliance today. The following violations were documented today. Violation Number Comment Rule 402 Each child's diapers were not changed at areas designated exclusively for diapering, on a surface that was smooth, nonabsorbent, easily cleanable and of tight construction. The blue diaper changing mat had a crack in the vinyl. 15A NCAC 18A .2819(a) & (b) 807 A safe indoor and outdoor environment was not provided for the children. Three fall zone panels were cracked, slanted, and had protruding bolts. 10A NCAC 09 .0601(a) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. In classroom space #7, three over-the-counter diaper ointments were located on a counter less than 5' from the floor. 15A NCAC 18A .2820(d) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. In the classroom for infants, one over-the-counter medication was located without permission from the child's parent. 10A NCAC 09 .0803(1)(a & b) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. Six staff member have not completed the Recognizing and Responding to Suspensions of Maltreatment. .1103(b) Child Care programs are expected to always achieve and maintain compliance with child care rules, and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. Violations were documented must be corrected immediately. On or before September 21, 2023, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violation was corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Kim Sherry, Child Care Consultant, Kim.Sherry@dhhs.nc.gov. If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. A violation was documented related to diapering in child care rule .2819. Each child's diapers were not changed on a surface that was smooth, nonabsorbent, easily cleanable and of tight construction. The blue diaper changing mat had a crack in the vinyl. Replace the cracked mat and replace with a new one to control and prevent the spread of disease and infection and to protect children’s safety. A violation was documented related to medications. In the classroom for infants, one over-the-counter medication was located without permission from the child's parent. Ensure medications are located 5 feet above the floor or in locked storage. Encourage you to add a storage cabinet or shelf to store items. A violation was documented related to safety in child care rule .0601. Due to erosion, three of the fall zone panels were cracked, slanted, and had protruding bolts. Replace the panels to prevent to injury. Technical Assistance: Volunteer- A “true volunteer” is someone who volunteers in a child care facility, does not count in the staff/child ratio, is not left unsupervised with the children, and is not compensated. Remind staff to model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements. A cup from a fast-food restaurant was located in the classroom for the infants. New Information: On July 1, 2023, Child Care Rules were revised, and a new rule book was posted and available to you on the DCDEE website. I encourage you to purge any previous versions and refer to the most current licensing rule book. As recently shared in my newsletter, sanitation rules were also revised recently. Encourage you to review any email blasts regarding the changes or and participate in any training opportunities. Training Opportunities- In support, I have reached out to the NCRLAP Assessors, and they are coming to Onslow County to conduct training for my child care programs. Trainings will be held in-person on September 27, 2023, starting at 9am till 2pm at One Place. You may attend one or you may attend all three. (ITERS-R - 9:00am-10:30am, ECERS-R 11am-12:30pm, SACERS-U 1pm- 2:00pm). Although, your program is not evaluated by the environment rating scales, it would be a great opportunity and training to gain additional knowledge on best practices in child care and share with your staff. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Kim Sherry, Child Care Consultant, 910-824-1143, or Kim.Sherry@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .0803 · Violation

Name of Operation: WHITE OAK CHILDREN'S LEARNING CENTER Facility ID: 67000101 Consultant: KIM SHERRY Operation Type: Center Case Number: Visit Date: 9/11/2023 Number Present: 22 Completed Date: 9/11/2023 Age: From 0 To 4 Total Minutes: 225 Time In: 09:00 AM Time Out: 12:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. Your program currently operates with a Notice of Compliance, issued March 19, 2003. Restrictions on the permit include: a capacity of 56 children, care for children on 1st shift only, and children less than 3 years old in rooms with direct exits only. Your center provides care for children ages 0 -12 years. The sanitation inspection was completed May 15, 2023, with a “Superior” classification. The last fire inspection was conducted June 6, 2023, and your facility was approved for daytime care only. The center's compliance history was reviewed with the operator. The program’s compliance history was 89% as of September 12, 2022. Lynette Robbins, Licensing Supervisor accompanied me on today’s visit. You, Patricia Harris, director was present and available. Since the last annual compliance visit, you have added three additional approved indoor spaces and one outdoor space. The first space is being used by preschoolers, the second space is being used by the infants and toddlers, and the third space is for school-agers. Forty-four children are enrolled and twenty-two children ages 0-5 were present today. All approved indoor and outdoor spaces were monitored today. Infants and children one years old were observed in play activities, feeding routines, and individual sleeping routines. Safe sleep practices including documentation were monitored and in compliance today. The two-year-olds were observed engaged in a group activity, coloring a worksheet, and later engaged in outdoor free play. The group of three years were arriving back into their classroom after having school pictures taken. Later, they transitioned outdoors and engaged in free play activities such as sliding, climbing, riding trikes and cars, digging in the sand, and other age-appropriate activities. Today was the preschoolers first day of school. They had their pictures taken and later played with magic playdough. Later in the visit, a nutritious lunch was served consisting of ham, green beans, peaches, bread and milk. All staff members employed at least one year have not completed the required Health and Safety trainings as outlined in Child Care Rule 10A NCAC 09 .1102. Six staff members need to complete the Recognizing and Responding to Suspension of Maltreatment. Transportation requirements were monitored today as the facility provides transportation from local schools for school age children. Requirements were in compliance today. The following violations were documented today. Violation Number Comment Rule 402 Each child's diapers were not changed at areas designated exclusively for diapering, on a surface that was smooth, nonabsorbent, easily cleanable and of tight construction. The blue diaper changing mat had a crack in the vinyl. 15A NCAC 18A .2819(a) & (b) 807 A safe indoor and outdoor environment was not provided for the children. Three fall zone panels were cracked, slanted, and had protruding bolts. 10A NCAC 09 .0601(a) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. In classroom space #7, three over-the-counter diaper ointments were located on a counter less than 5' from the floor. 15A NCAC 18A .2820(d) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. In the classroom for infants, one over-the-counter medication was located without permission from the child's parent. 10A NCAC 09 .0803(1)(a & b) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. Six staff member have not completed the Recognizing and Responding to Suspensions of Maltreatment. .1103(b) Child Care programs are expected to always achieve and maintain compliance with child care rules, and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. Violations were documented must be corrected immediately. On or before September 21, 2023, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violation was corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Kim Sherry, Child Care Consultant, Kim.Sherry@dhhs.nc.gov. If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. A violation was documented related to diapering in child care rule .2819. Each child's diapers were not changed on a surface that was smooth, nonabsorbent, easily cleanable and of tight construction. The blue diaper changing mat had a crack in the vinyl. Replace the cracked mat and replace with a new one to control and prevent the spread of disease and infection and to protect children’s safety. A violation was documented related to medications. In the classroom for infants, one over-the-counter medication was located without permission from the child's parent. Ensure medications are located 5 feet above the floor or in locked storage. Encourage you to add a storage cabinet or shelf to store items. A violation was documented related to safety in child care rule .0601. Due to erosion, three of the fall zone panels were cracked, slanted, and had protruding bolts. Replace the panels to prevent to injury. Technical Assistance: Volunteer- A “true volunteer” is someone who volunteers in a child care facility, does not count in the staff/child ratio, is not left unsupervised with the children, and is not compensated. Remind staff to model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements. A cup from a fast-food restaurant was located in the classroom for the infants. New Information: On July 1, 2023, Child Care Rules were revised, and a new rule book was posted and available to you on the DCDEE website. I encourage you to purge any previous versions and refer to the most current licensing rule book. As recently shared in my newsletter, sanitation rules were also revised recently. Encourage you to review any email blasts regarding the changes or and participate in any training opportunities. Training Opportunities- In support, I have reached out to the NCRLAP Assessors, and they are coming to Onslow County to conduct training for my child care programs. Trainings will be held in-person on September 27, 2023, starting at 9am till 2pm at One Place. You may attend one or you may attend all three. (ITERS-R - 9:00am-10:30am, ECERS-R 11am-12:30pm, SACERS-U 1pm- 2:00pm). Although, your program is not evaluated by the environment rating scales, it would be a great opportunity and training to gain additional knowledge on best practices in child care and share with your staff. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Kim Sherry, Child Care Consultant, 910-824-1143, or Kim.Sherry@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1102 · Violation

Name of Operation: WHITE OAK CHILDREN'S LEARNING CENTER Facility ID: 67000101 Consultant: KIM SHERRY Operation Type: Center Case Number: Visit Date: 9/11/2023 Number Present: 22 Completed Date: 9/11/2023 Age: From 0 To 4 Total Minutes: 225 Time In: 09:00 AM Time Out: 12:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. Your program currently operates with a Notice of Compliance, issued March 19, 2003. Restrictions on the permit include: a capacity of 56 children, care for children on 1st shift only, and children less than 3 years old in rooms with direct exits only. Your center provides care for children ages 0 -12 years. The sanitation inspection was completed May 15, 2023, with a “Superior” classification. The last fire inspection was conducted June 6, 2023, and your facility was approved for daytime care only. The center's compliance history was reviewed with the operator. The program’s compliance history was 89% as of September 12, 2022. Lynette Robbins, Licensing Supervisor accompanied me on today’s visit. You, Patricia Harris, director was present and available. Since the last annual compliance visit, you have added three additional approved indoor spaces and one outdoor space. The first space is being used by preschoolers, the second space is being used by the infants and toddlers, and the third space is for school-agers. Forty-four children are enrolled and twenty-two children ages 0-5 were present today. All approved indoor and outdoor spaces were monitored today. Infants and children one years old were observed in play activities, feeding routines, and individual sleeping routines. Safe sleep practices including documentation were monitored and in compliance today. The two-year-olds were observed engaged in a group activity, coloring a worksheet, and later engaged in outdoor free play. The group of three years were arriving back into their classroom after having school pictures taken. Later, they transitioned outdoors and engaged in free play activities such as sliding, climbing, riding trikes and cars, digging in the sand, and other age-appropriate activities. Today was the preschoolers first day of school. They had their pictures taken and later played with magic playdough. Later in the visit, a nutritious lunch was served consisting of ham, green beans, peaches, bread and milk. All staff members employed at least one year have not completed the required Health and Safety trainings as outlined in Child Care Rule 10A NCAC 09 .1102. Six staff members need to complete the Recognizing and Responding to Suspension of Maltreatment. Transportation requirements were monitored today as the facility provides transportation from local schools for school age children. Requirements were in compliance today. The following violations were documented today. Violation Number Comment Rule 402 Each child's diapers were not changed at areas designated exclusively for diapering, on a surface that was smooth, nonabsorbent, easily cleanable and of tight construction. The blue diaper changing mat had a crack in the vinyl. 15A NCAC 18A .2819(a) & (b) 807 A safe indoor and outdoor environment was not provided for the children. Three fall zone panels were cracked, slanted, and had protruding bolts. 10A NCAC 09 .0601(a) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. In classroom space #7, three over-the-counter diaper ointments were located on a counter less than 5' from the floor. 15A NCAC 18A .2820(d) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. In the classroom for infants, one over-the-counter medication was located without permission from the child's parent. 10A NCAC 09 .0803(1)(a & b) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. Six staff member have not completed the Recognizing and Responding to Suspensions of Maltreatment. .1103(b) Child Care programs are expected to always achieve and maintain compliance with child care rules, and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. Violations were documented must be corrected immediately. On or before September 21, 2023, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violation was corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Kim Sherry, Child Care Consultant, Kim.Sherry@dhhs.nc.gov. If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. A violation was documented related to diapering in child care rule .2819. Each child's diapers were not changed on a surface that was smooth, nonabsorbent, easily cleanable and of tight construction. The blue diaper changing mat had a crack in the vinyl. Replace the cracked mat and replace with a new one to control and prevent the spread of disease and infection and to protect children’s safety. A violation was documented related to medications. In the classroom for infants, one over-the-counter medication was located without permission from the child's parent. Ensure medications are located 5 feet above the floor or in locked storage. Encourage you to add a storage cabinet or shelf to store items. A violation was documented related to safety in child care rule .0601. Due to erosion, three of the fall zone panels were cracked, slanted, and had protruding bolts. Replace the panels to prevent to injury. Technical Assistance: Volunteer- A “true volunteer” is someone who volunteers in a child care facility, does not count in the staff/child ratio, is not left unsupervised with the children, and is not compensated. Remind staff to model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements. A cup from a fast-food restaurant was located in the classroom for the infants. New Information: On July 1, 2023, Child Care Rules were revised, and a new rule book was posted and available to you on the DCDEE website. I encourage you to purge any previous versions and refer to the most current licensing rule book. As recently shared in my newsletter, sanitation rules were also revised recently. Encourage you to review any email blasts regarding the changes or and participate in any training opportunities. Training Opportunities- In support, I have reached out to the NCRLAP Assessors, and they are coming to Onslow County to conduct training for my child care programs. Trainings will be held in-person on September 27, 2023, starting at 9am till 2pm at One Place. You may attend one or you may attend all three. (ITERS-R - 9:00am-10:30am, ECERS-R 11am-12:30pm, SACERS-U 1pm- 2:00pm). Although, your program is not evaluated by the environment rating scales, it would be a great opportunity and training to gain additional knowledge on best practices in child care and share with your staff. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Kim Sherry, Child Care Consultant, 910-824-1143, or Kim.Sherry@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: WHITE OAK CHILDREN'S LEARNING CENTER Facility ID: 67000101 Consultant: KIM SHERRY Operation Type: Center Case Number: Visit Date: 9/11/2023 Number Present: 22 Completed Date: 9/11/2023 Age: From 0 To 4 Total Minutes: 225 Time In: 09:00 AM Time Out: 12:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. Your program currently operates with a Notice of Compliance, issued March 19, 2003. Restrictions on the permit include: a capacity of 56 children, care for children on 1st shift only, and children less than 3 years old in rooms with direct exits only. Your center provides care for children ages 0 -12 years. The sanitation inspection was completed May 15, 2023, with a “Superior” classification. The last fire inspection was conducted June 6, 2023, and your facility was approved for daytime care only. The center's compliance history was reviewed with the operator. The program’s compliance history was 89% as of September 12, 2022. Lynette Robbins, Licensing Supervisor accompanied me on today’s visit. You, Patricia Harris, director was present and available. Since the last annual compliance visit, you have added three additional approved indoor spaces and one outdoor space. The first space is being used by preschoolers, the second space is being used by the infants and toddlers, and the third space is for school-agers. Forty-four children are enrolled and twenty-two children ages 0-5 were present today. All approved indoor and outdoor spaces were monitored today. Infants and children one years old were observed in play activities, feeding routines, and individual sleeping routines. Safe sleep practices including documentation were monitored and in compliance today. The two-year-olds were observed engaged in a group activity, coloring a worksheet, and later engaged in outdoor free play. The group of three years were arriving back into their classroom after having school pictures taken. Later, they transitioned outdoors and engaged in free play activities such as sliding, climbing, riding trikes and cars, digging in the sand, and other age-appropriate activities. Today was the preschoolers first day of school. They had their pictures taken and later played with magic playdough. Later in the visit, a nutritious lunch was served consisting of ham, green beans, peaches, bread and milk. All staff members employed at least one year have not completed the required Health and Safety trainings as outlined in Child Care Rule 10A NCAC 09 .1102. Six staff members need to complete the Recognizing and Responding to Suspension of Maltreatment. Transportation requirements were monitored today as the facility provides transportation from local schools for school age children. Requirements were in compliance today. The following violations were documented today. Violation Number Comment Rule 402 Each child's diapers were not changed at areas designated exclusively for diapering, on a surface that was smooth, nonabsorbent, easily cleanable and of tight construction. The blue diaper changing mat had a crack in the vinyl. 15A NCAC 18A .2819(a) & (b) 807 A safe indoor and outdoor environment was not provided for the children. Three fall zone panels were cracked, slanted, and had protruding bolts. 10A NCAC 09 .0601(a) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. In classroom space #7, three over-the-counter diaper ointments were located on a counter less than 5' from the floor. 15A NCAC 18A .2820(d) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. In the classroom for infants, one over-the-counter medication was located without permission from the child's parent. 10A NCAC 09 .0803(1)(a & b) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. Six staff member have not completed the Recognizing and Responding to Suspensions of Maltreatment. .1103(b) Child Care programs are expected to always achieve and maintain compliance with child care rules, and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. Violations were documented must be corrected immediately. On or before September 21, 2023, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violation was corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Kim Sherry, Child Care Consultant, Kim.Sherry@dhhs.nc.gov. If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. A violation was documented related to diapering in child care rule .2819. Each child's diapers were not changed on a surface that was smooth, nonabsorbent, easily cleanable and of tight construction. The blue diaper changing mat had a crack in the vinyl. Replace the cracked mat and replace with a new one to control and prevent the spread of disease and infection and to protect children’s safety. A violation was documented related to medications. In the classroom for infants, one over-the-counter medication was located without permission from the child's parent. Ensure medications are located 5 feet above the floor or in locked storage. Encourage you to add a storage cabinet or shelf to store items. A violation was documented related to safety in child care rule .0601. Due to erosion, three of the fall zone panels were cracked, slanted, and had protruding bolts. Replace the panels to prevent to injury. Technical Assistance: Volunteer- A “true volunteer” is someone who volunteers in a child care facility, does not count in the staff/child ratio, is not left unsupervised with the children, and is not compensated. Remind staff to model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements. A cup from a fast-food restaurant was located in the classroom for the infants. New Information: On July 1, 2023, Child Care Rules were revised, and a new rule book was posted and available to you on the DCDEE website. I encourage you to purge any previous versions and refer to the most current licensing rule book. As recently shared in my newsletter, sanitation rules were also revised recently. Encourage you to review any email blasts regarding the changes or and participate in any training opportunities. Training Opportunities- In support, I have reached out to the NCRLAP Assessors, and they are coming to Onslow County to conduct training for my child care programs. Trainings will be held in-person on September 27, 2023, starting at 9am till 2pm at One Place. You may attend one or you may attend all three. (ITERS-R - 9:00am-10:30am, ECERS-R 11am-12:30pm, SACERS-U 1pm- 2:00pm). Although, your program is not evaluated by the environment rating scales, it would be a great opportunity and training to gain additional knowledge on best practices in child care and share with your staff. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Kim Sherry, Child Care Consultant, 910-824-1143, or Kim.Sherry@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times