Princess Child Care

G.S. 110-91 · Violation

Name of Operation: PRINCESS CHILD CARE Facility ID: 78000214 Consultant: DEANNA ABRAHAM Operation Type: Center Case Number: Visit Date: 6/9/2026 Number Present: 20 Completed Date: 6/9/2026 Age: From 1 To 6 Total Minutes: 160 Time In: 09:35 AM Time Out: 12:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Rated License Assessment Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a rated license visit. Tonya DeBerry, director assisted me with the visit. Your program currently operates with a five-star license, issued October 7, 2022, earning 7 points in education, 6 points in program (meets enhanced space and ratios) and 1 quality point by: (a center administrator has at least 10 years of documented child care work experience in a licensed program that can be verified by the Division). Restrictions include: Day time and overnight care; Your program was also monitored for compliance with implementing an approved curriculum as required for all four- and five-star licensed facilities where four-year-old children are enrolled. The center's compliance history was reviewed with the operator. The program’s compliance history was 92 percent as of today. The license was posted, and the restrictions were in compliance. The last sanitation inspection was dated 8/8/25 with a “Provisional” classification. The last fire inspection was dated 4/4/26 and your center was approved for daytime and night care. A walk-through of the facility was completed today, all indoor and outdoor areas were monitored. I observed children in their outdoor learning environments and found supervision and staff/child ratios to be in compliance. The caregivers were interacting and meeting the developmental needs for each of the children. Teachers interacted with the children on their level. No new staff members have been hired since your last visit. Lunch consisted of ham, cheese, WG bread, cucumber/tomato salad, potato salad, and milk. One violation was documented during today’s visit: Violation Number Comment Rule 721 All equipment and furnishings were not in good repair. On the toddler playground, 2 trikes were rusted. On the preschooler's playground, the yellow railing had rust, chipping or peeling paint in several areas. On the two-year old playground, one trike was rusted and the caboose's steering wheel was rusted. G.S. 110-91(6); .0601(b) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violations documented may impact the compliance history score. The violations documented must be corrected immediately. On or before June 23, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Email or mail the information to: deanna.abraham@dhhs.nc.gov or Deanna Abraham/ Child Care Consultant PO Box 265 Raeford, NC 28376 If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Rated License The facility is currently operating on a five-star license. Last rated license assessment issued October 7, 2022. You chose programmatic Pathway #2 for your center. The following forms have been reviewed and left with you at the conclusion of today’s visit: - Application For Assessment for a Rated License for Center - Staff Information and Education Worksheet- Return with WORKS status letters (education TBD) - Facility Continuous Quality Improvement Plan- (four additional options TBD) - Individual CQI- Completed and kept on file - Curriculum used- Creative Curriculum - Assessments used- Teaching Strategies Gold - Assessments are shared twice annually - The Administrator and teaching staff will complete additional on-going training/ coaching hours, in addition to applicable requirements in Rule .1103 and Rules .3211 and .3212 You are currently operating with a 5-Star license and wish to maintain your 5-Stars. You stated that you will email me the above documents before the end of July. Your star rated license will be based on the requirements as laid out in programmatic pathway #2. Once you have received your new license, please make sure to remove the old one and post the new one. Technical Assistance was given on the Following: I highly suggest the center strengthen its portfolio by organizing documentation around practices it already implements consistently, such as annual or biannual family outreach events, resource distribution efforts, and ongoing professional development planning for staff. These existing strengths should be compiled into clearly labeled sections within the binder to demonstrate intentional family engagement, staff growth, and continuous quality improvement. Recommended sections include: (1) Family Outreach and Engagement, containing flyers, sign in sheets, photos, and summaries of outreach events; ( 2) Family Resource Supports, including samples of materials shared with families and documentation of partnerships; (3) Professional Development Plans, with individual staff plans, certificates, and reflections; and (4) Continuous Improvement, highlighting areas the center has already identified for growth and the steps taken to address them. Organizing these materials with dated cover sheets, brief summaries, and checklists will help the child care consultant quickly verify materials with dated cover sheets, brief summaries, and checklists will help the child care consultant quickly verify alignment with Pathway 2 expectations and will showcase the center’s ongoing commitment to quality in Robeson County. The above is not a requirement but an organizational pro-tip. Elizabeth Turbeville, director, joined us during today’s visit. Staff education under .3200 was thoroughly discussed with both of you. Playground Equipment When completing your monthly playground checklist, consider adding a quarterly paint schedule. Keeping an ongoing paint schedule will help keep your equipment looking fresh and protect it from rust, chipping and peeling paint. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you for your files. Contact me at Deanna Abraham, Child Care Consultant, 704-213-6714, deanna.abraham@dhhs.nc.gov or Janet Edwards, licensing Supervisor, 910-709-4160, janet.edwards@dhhs.nc.gov if you have question. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: PRINCESS CHILD CARE Facility ID: 78000214 Consultant: DEANNA ABRAHAM Operation Type: Center Case Number: Visit Date: 6/9/2026 Number Present: 20 Completed Date: 6/9/2026 Age: From 1 To 6 Total Minutes: 160 Time In: 09:35 AM Time Out: 12:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Rated License Assessment Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a rated license visit. Tonya DeBerry, director assisted me with the visit. Your program currently operates with a five-star license, issued October 7, 2022, earning 7 points in education, 6 points in program (meets enhanced space and ratios) and 1 quality point by: (a center administrator has at least 10 years of documented child care work experience in a licensed program that can be verified by the Division). Restrictions include: Day time and overnight care; Your program was also monitored for compliance with implementing an approved curriculum as required for all four- and five-star licensed facilities where four-year-old children are enrolled. The center's compliance history was reviewed with the operator. The program’s compliance history was 92 percent as of today. The license was posted, and the restrictions were in compliance. The last sanitation inspection was dated 8/8/25 with a “Provisional” classification. The last fire inspection was dated 4/4/26 and your center was approved for daytime and night care. A walk-through of the facility was completed today, all indoor and outdoor areas were monitored. I observed children in their outdoor learning environments and found supervision and staff/child ratios to be in compliance. The caregivers were interacting and meeting the developmental needs for each of the children. Teachers interacted with the children on their level. No new staff members have been hired since your last visit. Lunch consisted of ham, cheese, WG bread, cucumber/tomato salad, potato salad, and milk. One violation was documented during today’s visit: Violation Number Comment Rule 721 All equipment and furnishings were not in good repair. On the toddler playground, 2 trikes were rusted. On the preschooler's playground, the yellow railing had rust, chipping or peeling paint in several areas. On the two-year old playground, one trike was rusted and the caboose's steering wheel was rusted. G.S. 110-91(6); .0601(b) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violations documented may impact the compliance history score. The violations documented must be corrected immediately. On or before June 23, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Email or mail the information to: deanna.abraham@dhhs.nc.gov or Deanna Abraham/ Child Care Consultant PO Box 265 Raeford, NC 28376 If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Rated License The facility is currently operating on a five-star license. Last rated license assessment issued October 7, 2022. You chose programmatic Pathway #2 for your center. The following forms have been reviewed and left with you at the conclusion of today’s visit: - Application For Assessment for a Rated License for Center - Staff Information and Education Worksheet- Return with WORKS status letters (education TBD) - Facility Continuous Quality Improvement Plan- (four additional options TBD) - Individual CQI- Completed and kept on file - Curriculum used- Creative Curriculum - Assessments used- Teaching Strategies Gold - Assessments are shared twice annually - The Administrator and teaching staff will complete additional on-going training/ coaching hours, in addition to applicable requirements in Rule .1103 and Rules .3211 and .3212 You are currently operating with a 5-Star license and wish to maintain your 5-Stars. You stated that you will email me the above documents before the end of July. Your star rated license will be based on the requirements as laid out in programmatic pathway #2. Once you have received your new license, please make sure to remove the old one and post the new one. Technical Assistance was given on the Following: I highly suggest the center strengthen its portfolio by organizing documentation around practices it already implements consistently, such as annual or biannual family outreach events, resource distribution efforts, and ongoing professional development planning for staff. These existing strengths should be compiled into clearly labeled sections within the binder to demonstrate intentional family engagement, staff growth, and continuous quality improvement. Recommended sections include: (1) Family Outreach and Engagement, containing flyers, sign in sheets, photos, and summaries of outreach events; ( 2) Family Resource Supports, including samples of materials shared with families and documentation of partnerships; (3) Professional Development Plans, with individual staff plans, certificates, and reflections; and (4) Continuous Improvement, highlighting areas the center has already identified for growth and the steps taken to address them. Organizing these materials with dated cover sheets, brief summaries, and checklists will help the child care consultant quickly verify materials with dated cover sheets, brief summaries, and checklists will help the child care consultant quickly verify alignment with Pathway 2 expectations and will showcase the center’s ongoing commitment to quality in Robeson County. The above is not a requirement but an organizational pro-tip. Elizabeth Turbeville, director, joined us during today’s visit. Staff education under .3200 was thoroughly discussed with both of you. Playground Equipment When completing your monthly playground checklist, consider adding a quarterly paint schedule. Keeping an ongoing paint schedule will help keep your equipment looking fresh and protect it from rust, chipping and peeling paint. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you for your files. Contact me at Deanna Abraham, Child Care Consultant, 704-213-6714, deanna.abraham@dhhs.nc.gov or Janet Edwards, licensing Supervisor, 910-709-4160, janet.edwards@dhhs.nc.gov if you have question. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: PRINCESS CHILD CARE Facility ID: 78000214 Consultant: DEANNA ABRAHAM Operation Type: Center Case Number: Visit Date: 1/15/2026 Number Present: 14 Completed Date: 1/15/2026 Age: From 0 To 3 Total Minutes: 197 Time In: 08:53 AM Time Out: 12:10 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. Upon arrival Elsie Hailey, lead teacher assisted me with the visit. Later we were joined by Tonya DeBerry, director. Your program currently operates with a five- star license, issued October 7, 2022, earning 7 points in education, 6 points in program (meets enhanced space and ratios) and 1 quality point by: (the child care administrator has at least 10 years of documented child care work experience in a licensed program that can be verified by the Division). Restrictions include daytime and overnight care. Your program was also monitored for compliance with implementing an approved curriculum as required for all four- and five-star licensed facilities where four-year-old children are enrolled. Your last annual compliance visit was conducted January 30, 2025. The sanitation inspection was completed February 11, 2025, with a “Superior” classification. The last fire inspection was conducted April 5, 2025, and your facility was approved for daytime and night care. The center's compliance history was reviewed with the operator. The program’s compliance history was 94 % as of today. I visited each indoor and outdoor space. The children were observed during teacher directed activities, playing in centers, and during toileting routines. Children under twelve months old received care according to individual needs. Proper hand-washing techniques and diaper changing procedures were observed. The menu was posted. Lunch consisted of beef tips, brown rice, brussel sprouts, pineapple chunks, and milk. The following violations were documented: Violation Number Comment Rule 1110 Vehicles used to transport children enrolled in the child care center did not comply with all applicable State and federal laws and regulations. The vehicle used to transport children, registration expired September 2025. This was corrected by renewing the vehicles registration during today's visit. .1002(b) 1311 Emergency medical care information was not on file in the center on the child's first day of attendance and/or was not updated as changes occurred or at least annually for each child. Information had not been updated for five children. .0802(c) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violations documented may impact the compliance history score. The violations documented must be corrected immediately. On or before January 29, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Email or mail the information to: deanna.abraham@dhhs.nc.gov or Deanna Abraham/ Child Care Consultant PO Box 265 Raeford, NC 28376 If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Programmatic Pathways Today we thoroughly discussed the different programmatic Pathways. We reviewed the following forms: - Family and Community Engagement Standards - CQI Facility - CQI Individual - Self-Study and Verification - Staff and Education Worksheet - ERS Assessment Standards Your last rated license assessment was completed on October 7, 2022. You are currently operating with a 5-Star license. During today's visit I showed you on my laptop and discussed with you all the requirements for Pathways 1 and 2. You stated that you will have to discuss it with the owner before determining a Pathway. You filled out the conversation form and stated the following: You would like to have support from the Robeson County Partnership for Children with: - Classroom management Technical Assistance was given on the following: Supporting Adult Relationships & Wellness Every Relationship Matters Balancing family obligations, program responsibilities, and seasonal demands can feel overwhelming. The ITTI Care Project’s Every Relationship Matters training is a perfect resource to strengthen the support systems you rely on during every busy season of life. We now offer a free 1.5-hour online training via DCDEE Moodle. - Focuses on building resilient relationships with co-workers, staff, families, and community partners. - Helps adults cope with stress by making adult-to-adult connections a priority. - Reinforces the idea that strong professional relationships create calmer, more nurturing environments for children. Encourage staff to complete this training now, so they enter their tomorrow with stronger connections and strategies to live by. Directors can promote this workshop as self-care for their teams, reminding staff that caring for themselves is essential to caring for others. FYI Through collaborative efforts, the Division of Child Development and Early Education (DCDEE), and the North Carolina Child Care Health and Safety Resource Center, a program of the UNC Gillings School of Global Public Health, are excited to announce that the CCDF Health and Safety trainings are now available in the DCDEE Moodle learning platform. Contact me at Deanna Abraham, Child Care Consultant, 704-213-6714, deanna.abraham@dhhs.nc.gov or Janet Edwards, licensing Supervisor, 910-709-4160, janet.edwards@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0304 · Violation

Name of Operation: PRINCESS CHILD CARE Facility ID: 78000214 Consultant: DEANNA ABRAHAM Operation Type: Center Case Number: Visit Date: 1/30/2025 Number Present: 28 Completed Date: 1/30/2025 Age: From 0 To 4 Total Minutes: 230 Time In: 08:55 AM Time Out: 12:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. Purnell McQueen, owner assisted me with the visit. Your program currently operates with a five- star license, issued October 7, 2022, earning 7 points in education, 6 points in program (meets enhanced space and ratios) and 1 quality point by: (the child care administrator has at least 10 years of documented child care work experience in a licensed program that can be verified by the Division). Restrictions include daytime and overnight care. Your program was also monitored for compliance with implementing an approved curriculum as required for all four- and five-star licensed facilities where four-year-old children are enrolled. Janet Edwards, Licensing Supervisor accompanied me during today's visit. Your last annual compliance visit was conducted March 19, 2024. The sanitation inspection was completed January 3, 2024, with a “Superior” classification. The last fire inspection was conducted April 6, 2024, and your facility was approved for daytime and night care. The center's compliance history was reviewed with the operator. The program’s compliance history was 90 percent as of today. I visited each indoor and outdoor space. The children were observed during teacher directed activities, playing in centers, and during outside play time. Children under twelve months old received care according to individual needs including diapering and bottle feeding. Proper hand washing techniques and diaper changing procedures were observed. The menu was posted. Lunch consisted of pinto beans, turnip greens, pears, corn bread, and milk. The following violations were documented: Violation Number Comment Rule 104 Center has not passed required sanitation inspection and received an approved or superior rating. The last sanitation inspection is dated 1/3/24. 10A NCAC 09 .0304(b) 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. In space#6, one child's bottle was dated 1/27/25. 15A NCAC 18A .2804(d) 535 Any excess formula, thawed human milk and/or bottled beverage were not discarded or returned home at the end of each day. In the kitchen refrigerator one bottle was labeled 1/7/25. Staff indicated that the child has not been at the daycare for a while. 15A NCAC 18A .2804(d) 721 All equipment and furnishings were not in good repair. On the playground, the large blue climbing structure has areas of chipping paint. G.S. 110-91(6); .0601(b) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff member's certification expired 1/23/25. .1102(c) 1867 The depth of the loose surfacing was not based on critical height of the equipment. On the playground, the surfacing under the large climbing structure measures approximately 4 inches deep. It should be at least 6 inches deep based on the critical height. .0605(k)(1-4) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violations documented may impact the compliance history score. The violations documented must be corrected immediately. On or before February 13, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Email or mail the information to: deanna.abraham@dhhs.nc.gov or Deanna Abraham/ Child Care Consultant PO Box 265 Raeford, NC 28376 If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Be sure to go through your EPR plan at least annually to ensure that your resources, locations and numbers are current and still available. Make sure you have all the necessary supplies to replenished when depleted. FYI Through collaborative efforts, the Division of Child Development and Early Education (DCDEE), and the North Carolina Child Care Health and Safety Resource Center, a program of the UNC Gillings School of Global Public Health, are excited to announce that the CCDF Health and Safety trainings are now available in the DCDEE Moodle learning platform. Contact me at Deanna Abraham, Child Care Consultant, 704-213-6714, deanna.abraham@dhhs.nc.gov or Janet Edwards, licensing Supervisor, 910-709-4160, janet.edwards@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: PRINCESS CHILD CARE Facility ID: 78000214 Consultant: DEANNA ABRAHAM Operation Type: Center Case Number: Visit Date: 1/30/2025 Number Present: 28 Completed Date: 1/30/2025 Age: From 0 To 4 Total Minutes: 230 Time In: 08:55 AM Time Out: 12:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. Purnell McQueen, owner assisted me with the visit. Your program currently operates with a five- star license, issued October 7, 2022, earning 7 points in education, 6 points in program (meets enhanced space and ratios) and 1 quality point by: (the child care administrator has at least 10 years of documented child care work experience in a licensed program that can be verified by the Division). Restrictions include daytime and overnight care. Your program was also monitored for compliance with implementing an approved curriculum as required for all four- and five-star licensed facilities where four-year-old children are enrolled. Janet Edwards, Licensing Supervisor accompanied me during today's visit. Your last annual compliance visit was conducted March 19, 2024. The sanitation inspection was completed January 3, 2024, with a “Superior” classification. The last fire inspection was conducted April 6, 2024, and your facility was approved for daytime and night care. The center's compliance history was reviewed with the operator. The program’s compliance history was 90 percent as of today. I visited each indoor and outdoor space. The children were observed during teacher directed activities, playing in centers, and during outside play time. Children under twelve months old received care according to individual needs including diapering and bottle feeding. Proper hand washing techniques and diaper changing procedures were observed. The menu was posted. Lunch consisted of pinto beans, turnip greens, pears, corn bread, and milk. The following violations were documented: Violation Number Comment Rule 104 Center has not passed required sanitation inspection and received an approved or superior rating. The last sanitation inspection is dated 1/3/24. 10A NCAC 09 .0304(b) 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. In space#6, one child's bottle was dated 1/27/25. 15A NCAC 18A .2804(d) 535 Any excess formula, thawed human milk and/or bottled beverage were not discarded or returned home at the end of each day. In the kitchen refrigerator one bottle was labeled 1/7/25. Staff indicated that the child has not been at the daycare for a while. 15A NCAC 18A .2804(d) 721 All equipment and furnishings were not in good repair. On the playground, the large blue climbing structure has areas of chipping paint. G.S. 110-91(6); .0601(b) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff member's certification expired 1/23/25. .1102(c) 1867 The depth of the loose surfacing was not based on critical height of the equipment. On the playground, the surfacing under the large climbing structure measures approximately 4 inches deep. It should be at least 6 inches deep based on the critical height. .0605(k)(1-4) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violations documented may impact the compliance history score. The violations documented must be corrected immediately. On or before February 13, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Email or mail the information to: deanna.abraham@dhhs.nc.gov or Deanna Abraham/ Child Care Consultant PO Box 265 Raeford, NC 28376 If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Be sure to go through your EPR plan at least annually to ensure that your resources, locations and numbers are current and still available. Make sure you have all the necessary supplies to replenished when depleted. FYI Through collaborative efforts, the Division of Child Development and Early Education (DCDEE), and the North Carolina Child Care Health and Safety Resource Center, a program of the UNC Gillings School of Global Public Health, are excited to announce that the CCDF Health and Safety trainings are now available in the DCDEE Moodle learning platform. Contact me at Deanna Abraham, Child Care Consultant, 704-213-6714, deanna.abraham@dhhs.nc.gov or Janet Edwards, licensing Supervisor, 910-709-4160, janet.edwards@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: PRINCESS CHILD CARE Facility ID: 78000214 Consultant: DEANNA ABRAHAM Operation Type: Center Case Number: Visit Date: 1/30/2025 Number Present: 28 Completed Date: 1/30/2025 Age: From 0 To 4 Total Minutes: 230 Time In: 08:55 AM Time Out: 12:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. Purnell McQueen, owner assisted me with the visit. Your program currently operates with a five- star license, issued October 7, 2022, earning 7 points in education, 6 points in program (meets enhanced space and ratios) and 1 quality point by: (the child care administrator has at least 10 years of documented child care work experience in a licensed program that can be verified by the Division). Restrictions include daytime and overnight care. Your program was also monitored for compliance with implementing an approved curriculum as required for all four- and five-star licensed facilities where four-year-old children are enrolled. Janet Edwards, Licensing Supervisor accompanied me during today's visit. Your last annual compliance visit was conducted March 19, 2024. The sanitation inspection was completed January 3, 2024, with a “Superior” classification. The last fire inspection was conducted April 6, 2024, and your facility was approved for daytime and night care. The center's compliance history was reviewed with the operator. The program’s compliance history was 90 percent as of today. I visited each indoor and outdoor space. The children were observed during teacher directed activities, playing in centers, and during outside play time. Children under twelve months old received care according to individual needs including diapering and bottle feeding. Proper hand washing techniques and diaper changing procedures were observed. The menu was posted. Lunch consisted of pinto beans, turnip greens, pears, corn bread, and milk. The following violations were documented: Violation Number Comment Rule 104 Center has not passed required sanitation inspection and received an approved or superior rating. The last sanitation inspection is dated 1/3/24. 10A NCAC 09 .0304(b) 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. In space#6, one child's bottle was dated 1/27/25. 15A NCAC 18A .2804(d) 535 Any excess formula, thawed human milk and/or bottled beverage were not discarded or returned home at the end of each day. In the kitchen refrigerator one bottle was labeled 1/7/25. Staff indicated that the child has not been at the daycare for a while. 15A NCAC 18A .2804(d) 721 All equipment and furnishings were not in good repair. On the playground, the large blue climbing structure has areas of chipping paint. G.S. 110-91(6); .0601(b) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff member's certification expired 1/23/25. .1102(c) 1867 The depth of the loose surfacing was not based on critical height of the equipment. On the playground, the surfacing under the large climbing structure measures approximately 4 inches deep. It should be at least 6 inches deep based on the critical height. .0605(k)(1-4) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violations documented may impact the compliance history score. The violations documented must be corrected immediately. On or before February 13, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Email or mail the information to: deanna.abraham@dhhs.nc.gov or Deanna Abraham/ Child Care Consultant PO Box 265 Raeford, NC 28376 If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Be sure to go through your EPR plan at least annually to ensure that your resources, locations and numbers are current and still available. Make sure you have all the necessary supplies to replenished when depleted. FYI Through collaborative efforts, the Division of Child Development and Early Education (DCDEE), and the North Carolina Child Care Health and Safety Resource Center, a program of the UNC Gillings School of Global Public Health, are excited to announce that the CCDF Health and Safety trainings are now available in the DCDEE Moodle learning platform. Contact me at Deanna Abraham, Child Care Consultant, 704-213-6714, deanna.abraham@dhhs.nc.gov or Janet Edwards, licensing Supervisor, 910-709-4160, janet.edwards@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0604 · Violation

Name of Operation: PRINCESS CHILD CARE Facility ID: 78000214 Consultant: DEANNA ABRAHAM Operation Type: Center Case Number: 0924-188L Visit Date: 9/19/2024 Number Present: 22 Completed Date: 9/19/2024 Age: From 0 To 3 Total Minutes: 360 Time In: 09:00 AM Time Out: 03:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to obtain information regarding alleged violations of child care requirements. Teneille Lowery, Investigations Consultant accompanied me during today’s visit. The allegations are as follows: There are concerns that: - Children are not adequately supervised - Children are not treated in a nurturing and caring manner - Adequate precautions were not taken to prevent the spread of illness - Documentation is not accurate (sign in/ out sheet, food service) - There are outdoor safety hazards - Walls and floors are in disrepair - The watercoolers not maintained in a sanitary condition Staff/child ratio, age groups, group size, adequate supervision provided, use of licensed space, space capacity, license restrictions, and the outdoor environment were monitored. The license and emergency care plan were posted. Fire drills, medication administration, and storage of hazardous products were also monitored. Two additional staff members had been hired since your last visit. Both files were monitored and found in compliance. Additionally, I observed the indoor and outdoor space used by the children. I observed children eating lunch and all the children were being cared for in a nurturing manner. Today’s breakfast consisted of cheesy grits, apple juice and milk. Purnell McQueen, owner assisted me with today’s visit. You were given an opportunity to respond to the alleged allegations. I interviewed five staff members and the kitchen staff member. I monitored the following documents and found them to be in compliance: - Sign in/out sheets for each classroom - Food attendance sheets - Staff and training worksheet for one staff member Nurturing and Caring Two teachers stated that they have children in the center that they consider their favorite. Both teachers stated that they love all the children and babies in the center and that all the children are treated equally. Both teachers stated that there is an infant in the room where the infants are cared for that tends to cry when they are sleepy. The infant is cared for the same manner as the other infants in the room. Throughout my visit I did not hear any extended crying in the room where the infants are cared for. Children were adequately supervised and in appropriate groupings. Each staff member interviewed stated that they have never heard any adult yelling at the children or each other in front of the children. Each stated that they believed the children are treated well. One staff member stated that the people that work at the center are like a family that has disagreements but don’t yell at each other. Another staff member stated that Mr. McQueen love the children and does a lot to help the families. Each staff member interviewed stated that ratios are maintained and that the have not seen an children unsupervised. Spread of Illness You stated that teachers that call out for COVID are told not to return without a doctor’s note. You also stated that you are unaware of any teacher working at the center with COVID. You stated that usually teachers call out of work when they suspect they have COVID. You are not aware of a time when a staff member had COVID and had to leave work because they were feeling sick. You also stated that you have informed staff members to wear a mask if they feel as though they may be susceptible to catching COVID. You informed staff that children may have COVID and show no symptoms. During my interviews with the teachers, they all stated that children are put in the sick area away from the other children when they are sick. Parents are called to come pick up any children considered sick. Documentation Each staff member indicated that the person that works in the kitchen gets their food count before each meal served. If children go home prior to eating a new count is given to the food service personnel. One person stated that they bring their clipboard into the area where the children eat to make sure the headcount is correct. Each teacher stated that they are not aware of any incident reports not being completed when needed. Outdoor Safety Hazards The fence, building and outdoor play equipment appeared to be in good repair and free from pests. Walls and Floors In space #2, there was peeling paint on several areas of the wall. The floor between space #2 and #3 is cracking and chipping. *** A violation was cited *** Watercoolers Two outdoor portable water coolers were monitored. One had a live bug in it and small bugs at the bottom of the watercooler. When asked if the children playing outside had drank the water today, the teachers stated that they had not. They stated that the water was from last night. There were no cups on the playground and water was available for drinking inside the building. Each teacher stated that the water coolers are brought in nightly. You stated that the water inside the coolers is usually changed daily. Ms. McQueen stated that the staff usually check the coolers before serving the children. Technical assistance was given: I highly suggest identifying specific personnel to clean and fill the coolers daily. There were no dogs near the center during today’s visit. Each teacher stated that they are not aware of any incident reports not being completed when needed. Children ate lunch in space# 4, during today’s visit. You stated that children eat in their rooms when there is an overflow. Based on information received from interviewed staff and my observations, the findings regarding the allegation children are not adequately supervised, children are not treated in a nurturing and caring manner, adequate precautions were not taken to prevent the spread of illness, documentation is not accurate (sign in/ out sheet, food service), there are outdoor safety hazards, and the watercoolers not maintained in a sanitary condition, these allegations were unsubstantiated. Based on information received from interviewed staff and my observations, the findings regarding the allegation walls and floors are in disrepair, this allegation was substantiated. The following violations were cited during today’s visit: Violation Number Comment Rule 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. In space #2, there is peeling paint on several areas of the wall, one outlet cover was broken, and the floor between space #2 and #3 is cracked. 15A NCAC 18A .2825(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space #3, one outlet near the cubbies was uncovered. 10A NCAC 09 .0604(c) Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before October 3, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: deanna.abraham@dhhs.nc.gov or Deanna Abraham, Child Care Consultant PO Box 265 Raeford, NC 28376 If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) The following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 You may contact me at Deanna Abraham, Child Care Consultant, 704-213-6714, deanna.abraham@dhhs.nc.gov or Janet Edwards, licensing Supervisor, 910-709-4160, janet.edwards@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: PRINCESS CHILD CARE Facility ID: 78000214 Consultant: DEANNA ABRAHAM Operation Type: Center Case Number: 0924-188L Visit Date: 9/19/2024 Number Present: 22 Completed Date: 9/19/2024 Age: From 0 To 3 Total Minutes: 360 Time In: 09:00 AM Time Out: 03:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to obtain information regarding alleged violations of child care requirements. Teneille Lowery, Investigations Consultant accompanied me during today’s visit. The allegations are as follows: There are concerns that: - Children are not adequately supervised - Children are not treated in a nurturing and caring manner - Adequate precautions were not taken to prevent the spread of illness - Documentation is not accurate (sign in/ out sheet, food service) - There are outdoor safety hazards - Walls and floors are in disrepair - The watercoolers not maintained in a sanitary condition Staff/child ratio, age groups, group size, adequate supervision provided, use of licensed space, space capacity, license restrictions, and the outdoor environment were monitored. The license and emergency care plan were posted. Fire drills, medication administration, and storage of hazardous products were also monitored. Two additional staff members had been hired since your last visit. Both files were monitored and found in compliance. Additionally, I observed the indoor and outdoor space used by the children. I observed children eating lunch and all the children were being cared for in a nurturing manner. Today’s breakfast consisted of cheesy grits, apple juice and milk. Purnell McQueen, owner assisted me with today’s visit. You were given an opportunity to respond to the alleged allegations. I interviewed five staff members and the kitchen staff member. I monitored the following documents and found them to be in compliance: - Sign in/out sheets for each classroom - Food attendance sheets - Staff and training worksheet for one staff member Nurturing and Caring Two teachers stated that they have children in the center that they consider their favorite. Both teachers stated that they love all the children and babies in the center and that all the children are treated equally. Both teachers stated that there is an infant in the room where the infants are cared for that tends to cry when they are sleepy. The infant is cared for the same manner as the other infants in the room. Throughout my visit I did not hear any extended crying in the room where the infants are cared for. Children were adequately supervised and in appropriate groupings. Each staff member interviewed stated that they have never heard any adult yelling at the children or each other in front of the children. Each stated that they believed the children are treated well. One staff member stated that the people that work at the center are like a family that has disagreements but don’t yell at each other. Another staff member stated that Mr. McQueen love the children and does a lot to help the families. Each staff member interviewed stated that ratios are maintained and that the have not seen an children unsupervised. Spread of Illness You stated that teachers that call out for COVID are told not to return without a doctor’s note. You also stated that you are unaware of any teacher working at the center with COVID. You stated that usually teachers call out of work when they suspect they have COVID. You are not aware of a time when a staff member had COVID and had to leave work because they were feeling sick. You also stated that you have informed staff members to wear a mask if they feel as though they may be susceptible to catching COVID. You informed staff that children may have COVID and show no symptoms. During my interviews with the teachers, they all stated that children are put in the sick area away from the other children when they are sick. Parents are called to come pick up any children considered sick. Documentation Each staff member indicated that the person that works in the kitchen gets their food count before each meal served. If children go home prior to eating a new count is given to the food service personnel. One person stated that they bring their clipboard into the area where the children eat to make sure the headcount is correct. Each teacher stated that they are not aware of any incident reports not being completed when needed. Outdoor Safety Hazards The fence, building and outdoor play equipment appeared to be in good repair and free from pests. Walls and Floors In space #2, there was peeling paint on several areas of the wall. The floor between space #2 and #3 is cracking and chipping. *** A violation was cited *** Watercoolers Two outdoor portable water coolers were monitored. One had a live bug in it and small bugs at the bottom of the watercooler. When asked if the children playing outside had drank the water today, the teachers stated that they had not. They stated that the water was from last night. There were no cups on the playground and water was available for drinking inside the building. Each teacher stated that the water coolers are brought in nightly. You stated that the water inside the coolers is usually changed daily. Ms. McQueen stated that the staff usually check the coolers before serving the children. Technical assistance was given: I highly suggest identifying specific personnel to clean and fill the coolers daily. There were no dogs near the center during today’s visit. Each teacher stated that they are not aware of any incident reports not being completed when needed. Children ate lunch in space# 4, during today’s visit. You stated that children eat in their rooms when there is an overflow. Based on information received from interviewed staff and my observations, the findings regarding the allegation children are not adequately supervised, children are not treated in a nurturing and caring manner, adequate precautions were not taken to prevent the spread of illness, documentation is not accurate (sign in/ out sheet, food service), there are outdoor safety hazards, and the watercoolers not maintained in a sanitary condition, these allegations were unsubstantiated. Based on information received from interviewed staff and my observations, the findings regarding the allegation walls and floors are in disrepair, this allegation was substantiated. The following violations were cited during today’s visit: Violation Number Comment Rule 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. In space #2, there is peeling paint on several areas of the wall, one outlet cover was broken, and the floor between space #2 and #3 is cracked. 15A NCAC 18A .2825(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space #3, one outlet near the cubbies was uncovered. 10A NCAC 09 .0604(c) Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before October 3, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: deanna.abraham@dhhs.nc.gov or Deanna Abraham, Child Care Consultant PO Box 265 Raeford, NC 28376 If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) The following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 You may contact me at Deanna Abraham, Child Care Consultant, 704-213-6714, deanna.abraham@dhhs.nc.gov or Janet Edwards, licensing Supervisor, 910-709-4160, janet.edwards@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1003 · Violation

Name of Operation: PRINCESS CHILD CARE Facility ID: 78000214 Consultant: DEANNA ABRAHAM Operation Type: Center Case Number: Visit Date: 3/19/2024 Number Present: 21 Completed Date: 3/19/2024 Age: From 0 To 4 Total Minutes: 384 Time In: 08:56 AM Time Out: 12:45 PM Time In: 01:35 PM Time Out: 04:10 PM List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. Purnell McQueen, owner assisted me with the visit. Your program currently operates with a five- star license, issued October 7, 2022, earning 7 points in education, 6 points in program (meets enhanced space and ratios) and 1 quality point by: (the child care administrator has at least 10 years of documented child care work experience in a licensed program that can be verified by the Division). Restrictions include daytime and overnight care. Your program was also monitored for compliance with implementing an approved curriculum as required for all four- and five-star licensed facilities where four-year-old children are enrolled. Your initial temporary license was issued April 17, 2001. The sanitation inspection was completed January 3, 2024, with a “Superior” classification. The last fire inspection was conducted April 7, 2023, and your facility was approved for daytime and night care. The center's compliance history was reviewed with the operator. The program’s compliance history was 88 percent as of today. I visited each indoor and outdoor space. The children were observed during teacher directed activities, playing in centers, and during outside play time. Children under twelve months old received care according to individual needs including diapering and bottle feeding. Proper hand washing techniques and diaper changing procedures were observed. The menu was posted. Lunch consisted of whole wheat spaghetti noodles, beef, toss salad with tomatoes, apple sauce, garlic bread, and milk. The following violations were documented: Violation Number Comment Rule 319 Staff/child ratios applicable to a classroom, were not posted in each classroom. In space# 1, the staff/child ratio chart stated that the youngest child in the room was 24 months. The youngest child in attendance today was 1 years old. This was corrected by replacing the old chart with a new chart. The new chart states that the youngest age in the room is 12 months. .0713(a)(10), (c) & (f)(3); .2818(e) 428 A current activity plan was not posted for each group of children for reference. In space# 5, the activity plan was dated 3/11-3/15, 2024. In space #6, the activity plan was dated 3/4-3/8, 2024. GS 110-91(12); .0508(a) 620 All walls and ceilings including doors and windows were not kept clean and in good repair. The walls through-out the center has chipping paint. 15A NCAC 18A .2825(a) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space #3, a plastic bag was located in a low shelf. .0604(q) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Certification had expired for 3 staff members. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Certification had expired for4 staff members. .1102(d) 1115 First aid kit and/or fire extinguisher was not located in vehicle; kit and/or extinguisher was not mounted or secured if in passenger area. On one vehicle used to transport children, the fire extinguisher and the first aid kit were not on board. 10A NCAC 09 .1003(c) 1311 Emergency medical care information was not on file in the center on the child's first day of attendance and/or was not updated as changes occurred or at least annually for each child. Emergency medical information for two children had not been updated at least annually. .0802(c) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Documentation was not on file for one staff member. .1102(g) 1898 Staff did not complete the health and safety training within one year of employment. Documentation was not on file for 2 staff members. .1102(a) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. Documentation was not made available for 2 staff members. .1103(b) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violations documented may impact the compliance history score. The violations documented must be corrected immediately. On or before April 2, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Email or mail the information to: deanna.abraham@dhhs.nc.gov or Deanna Abraham/ Child Care Consultant PO Box 265 Raeford, NC 28376 If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Mr. McQueen stated that he has not transported children for this center since some time last year. He does transport upon parent’s request. - Make sure that you have each child’s emergency information with photo ID and a transportation log before transporting children. Today you mentioned that you have hired a new director. Please scan me the following documents for the new director: - Preservice for Administrator - Status letter - I highly recommend she attends my new director’s meeting on April 5, 2024 @ 12pm, on TEAMS. Make sure to email me a request for the invite link. Today you were given extensive technical assistance on the staff and training worksheet. FYI Through collaborative efforts, the Division of Child Development and Early Education (DCDEE), and the North Carolina Child Care Health and Safety Resource Center, a program of the UNC Gillings School of Global Public Health, are excited to announce that the CCDF Health and Safety trainings are now available in the DCDEE Moodle learning platform. Contact me at Deanna Abraham, Child Care Consultant, 704-213-6714, deanna.abraham@dhhs.nc.gov or Janet Edwards, licensing Supervisor, 910-709-4160, janet.edwards@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: PRINCESS CHILD CARE Facility ID: 78000214 Consultant: DEANNA ABRAHAM Operation Type: Center Case Number: Visit Date: 3/19/2024 Number Present: 21 Completed Date: 3/19/2024 Age: From 0 To 4 Total Minutes: 384 Time In: 08:56 AM Time Out: 12:45 PM Time In: 01:35 PM Time Out: 04:10 PM List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. Purnell McQueen, owner assisted me with the visit. Your program currently operates with a five- star license, issued October 7, 2022, earning 7 points in education, 6 points in program (meets enhanced space and ratios) and 1 quality point by: (the child care administrator has at least 10 years of documented child care work experience in a licensed program that can be verified by the Division). Restrictions include daytime and overnight care. Your program was also monitored for compliance with implementing an approved curriculum as required for all four- and five-star licensed facilities where four-year-old children are enrolled. Your initial temporary license was issued April 17, 2001. The sanitation inspection was completed January 3, 2024, with a “Superior” classification. The last fire inspection was conducted April 7, 2023, and your facility was approved for daytime and night care. The center's compliance history was reviewed with the operator. The program’s compliance history was 88 percent as of today. I visited each indoor and outdoor space. The children were observed during teacher directed activities, playing in centers, and during outside play time. Children under twelve months old received care according to individual needs including diapering and bottle feeding. Proper hand washing techniques and diaper changing procedures were observed. The menu was posted. Lunch consisted of whole wheat spaghetti noodles, beef, toss salad with tomatoes, apple sauce, garlic bread, and milk. The following violations were documented: Violation Number Comment Rule 319 Staff/child ratios applicable to a classroom, were not posted in each classroom. In space# 1, the staff/child ratio chart stated that the youngest child in the room was 24 months. The youngest child in attendance today was 1 years old. This was corrected by replacing the old chart with a new chart. The new chart states that the youngest age in the room is 12 months. .0713(a)(10), (c) & (f)(3); .2818(e) 428 A current activity plan was not posted for each group of children for reference. In space# 5, the activity plan was dated 3/11-3/15, 2024. In space #6, the activity plan was dated 3/4-3/8, 2024. GS 110-91(12); .0508(a) 620 All walls and ceilings including doors and windows were not kept clean and in good repair. The walls through-out the center has chipping paint. 15A NCAC 18A .2825(a) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space #3, a plastic bag was located in a low shelf. .0604(q) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Certification had expired for 3 staff members. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Certification had expired for4 staff members. .1102(d) 1115 First aid kit and/or fire extinguisher was not located in vehicle; kit and/or extinguisher was not mounted or secured if in passenger area. On one vehicle used to transport children, the fire extinguisher and the first aid kit were not on board. 10A NCAC 09 .1003(c) 1311 Emergency medical care information was not on file in the center on the child's first day of attendance and/or was not updated as changes occurred or at least annually for each child. Emergency medical information for two children had not been updated at least annually. .0802(c) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Documentation was not on file for one staff member. .1102(g) 1898 Staff did not complete the health and safety training within one year of employment. Documentation was not on file for 2 staff members. .1102(a) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. Documentation was not made available for 2 staff members. .1103(b) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violations documented may impact the compliance history score. The violations documented must be corrected immediately. On or before April 2, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Email or mail the information to: deanna.abraham@dhhs.nc.gov or Deanna Abraham/ Child Care Consultant PO Box 265 Raeford, NC 28376 If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Mr. McQueen stated that he has not transported children for this center since some time last year. He does transport upon parent’s request. - Make sure that you have each child’s emergency information with photo ID and a transportation log before transporting children. Today you mentioned that you have hired a new director. Please scan me the following documents for the new director: - Preservice for Administrator - Status letter - I highly recommend she attends my new director’s meeting on April 5, 2024 @ 12pm, on TEAMS. Make sure to email me a request for the invite link. Today you were given extensive technical assistance on the staff and training worksheet. FYI Through collaborative efforts, the Division of Child Development and Early Education (DCDEE), and the North Carolina Child Care Health and Safety Resource Center, a program of the UNC Gillings School of Global Public Health, are excited to announce that the CCDF Health and Safety trainings are now available in the DCDEE Moodle learning platform. Contact me at Deanna Abraham, Child Care Consultant, 704-213-6714, deanna.abraham@dhhs.nc.gov or Janet Edwards, licensing Supervisor, 910-709-4160, janet.edwards@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: PRINCESS CHILD CARE Facility ID: 78000214 Consultant: DEANNA ABRAHAM Operation Type: Center Case Number: Visit Date: 3/19/2024 Number Present: 21 Completed Date: 3/19/2024 Age: From 0 To 4 Total Minutes: 384 Time In: 08:56 AM Time Out: 12:45 PM Time In: 01:35 PM Time Out: 04:10 PM List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. Purnell McQueen, owner assisted me with the visit. Your program currently operates with a five- star license, issued October 7, 2022, earning 7 points in education, 6 points in program (meets enhanced space and ratios) and 1 quality point by: (the child care administrator has at least 10 years of documented child care work experience in a licensed program that can be verified by the Division). Restrictions include daytime and overnight care. Your program was also monitored for compliance with implementing an approved curriculum as required for all four- and five-star licensed facilities where four-year-old children are enrolled. Your initial temporary license was issued April 17, 2001. The sanitation inspection was completed January 3, 2024, with a “Superior” classification. The last fire inspection was conducted April 7, 2023, and your facility was approved for daytime and night care. The center's compliance history was reviewed with the operator. The program’s compliance history was 88 percent as of today. I visited each indoor and outdoor space. The children were observed during teacher directed activities, playing in centers, and during outside play time. Children under twelve months old received care according to individual needs including diapering and bottle feeding. Proper hand washing techniques and diaper changing procedures were observed. The menu was posted. Lunch consisted of whole wheat spaghetti noodles, beef, toss salad with tomatoes, apple sauce, garlic bread, and milk. The following violations were documented: Violation Number Comment Rule 319 Staff/child ratios applicable to a classroom, were not posted in each classroom. In space# 1, the staff/child ratio chart stated that the youngest child in the room was 24 months. The youngest child in attendance today was 1 years old. This was corrected by replacing the old chart with a new chart. The new chart states that the youngest age in the room is 12 months. .0713(a)(10), (c) & (f)(3); .2818(e) 428 A current activity plan was not posted for each group of children for reference. In space# 5, the activity plan was dated 3/11-3/15, 2024. In space #6, the activity plan was dated 3/4-3/8, 2024. GS 110-91(12); .0508(a) 620 All walls and ceilings including doors and windows were not kept clean and in good repair. The walls through-out the center has chipping paint. 15A NCAC 18A .2825(a) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space #3, a plastic bag was located in a low shelf. .0604(q) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Certification had expired for 3 staff members. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Certification had expired for4 staff members. .1102(d) 1115 First aid kit and/or fire extinguisher was not located in vehicle; kit and/or extinguisher was not mounted or secured if in passenger area. On one vehicle used to transport children, the fire extinguisher and the first aid kit were not on board. 10A NCAC 09 .1003(c) 1311 Emergency medical care information was not on file in the center on the child's first day of attendance and/or was not updated as changes occurred or at least annually for each child. Emergency medical information for two children had not been updated at least annually. .0802(c) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Documentation was not on file for one staff member. .1102(g) 1898 Staff did not complete the health and safety training within one year of employment. Documentation was not on file for 2 staff members. .1102(a) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. Documentation was not made available for 2 staff members. .1103(b) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violations documented may impact the compliance history score. The violations documented must be corrected immediately. On or before April 2, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Email or mail the information to: deanna.abraham@dhhs.nc.gov or Deanna Abraham/ Child Care Consultant PO Box 265 Raeford, NC 28376 If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Mr. McQueen stated that he has not transported children for this center since some time last year. He does transport upon parent’s request. - Make sure that you have each child’s emergency information with photo ID and a transportation log before transporting children. Today you mentioned that you have hired a new director. Please scan me the following documents for the new director: - Preservice for Administrator - Status letter - I highly recommend she attends my new director’s meeting on April 5, 2024 @ 12pm, on TEAMS. Make sure to email me a request for the invite link. Today you were given extensive technical assistance on the staff and training worksheet. FYI Through collaborative efforts, the Division of Child Development and Early Education (DCDEE), and the North Carolina Child Care Health and Safety Resource Center, a program of the UNC Gillings School of Global Public Health, are excited to announce that the CCDF Health and Safety trainings are now available in the DCDEE Moodle learning platform. Contact me at Deanna Abraham, Child Care Consultant, 704-213-6714, deanna.abraham@dhhs.nc.gov or Janet Edwards, licensing Supervisor, 910-709-4160, janet.edwards@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0304 · Violation

Name of Operation: PRINCESS CHILD CARE Facility ID: 78000214 Consultant: DEANNA ABRAHAM Operation Type: Center Case Number: Visit Date: 12/13/2023 Number Present: 21 Completed Date: 12/13/2023 Age: From 0 To 3 Total Minutes: 110 Time In: 02:10 PM Time Out: 04:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. Purnell McQueen, owner assisted me with the visit. Your program currently operates with a five-star license, issued October 7, 2023, earning 7 points in education, 6 points in program (meets enhanced space and ratios) and 1 quality point by: (a center administrator has at least 10 years of documented child care work experience in a licensed program that can be verified by the Division). Restrictions include: Day time and overnight care; Your program was also monitored for compliance with implementing an approved curriculum as required for all four and five star licensed facilities where four-year-old children are enrolled. The center's compliance history was reviewed with the operator. The program’s compliance history was 87 percent as of today. The license was posted, and the restrictions were in compliance. A walk-through of the facility was completed today, all indoor and outdoor areas were monitored. I observed children in their indoor learning environments and found supervision and staff/child ratios to be in compliance. Children throughout the facility were resting, participating in toileting, transitions, and personal care routines. The caregivers were interacting and meeting the developmental needs for each of the children. Teachers interacted with the children on their level. Teachers responded to the infant’s needs. Rated license requirements were reviewed to ensure compliance was maintained with current program and education components as well as the quality point. Lunch consisted of Salisbury steak, sweet peas, whole wheat noodles, canned baked apples, and milk. No new staff have been hired since the last visit. The following violations were documented during the visit: Violation Number Comment Rule 104 Center has not passed required sanitation inspection and received an approved or superior rating. The last sanitation inspection is dated July 11, 2022. 10A NCAC 09 .0304(b) 1792 Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. In space number 6, a staff member's soda bottle was sitting on a high shelf. The bottle was removed and stored in a closet during the visit. .0901(i) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violations documented may impact the compliance history score. The violations documented must be corrected immediately. On or before December 27, 2023, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Email or mail the information to: deanna.abraham@dhhs.nc.gov or Deanna Abraham/ Child Care Consultant PO Box 265 Raeford, NC 28376 If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Observance: During today’s visit I observed children 0- 3 years old, resting. Technical was given on the following: ** Today we discussed the new WAGE$ opportunities offered through the T.E.A.C.H Early Childhood® National Center. Today I left you a very helpful flyer about the WAGE$ program and an application to distribute to your teachers. Have WAGE$ questions? Call: 1-919-967-3272 They are available by phone Monday through Friday from 8 a.m. to 5 p.m. When calling please reference WAGE$. If you are a current participant, please also mention the county in which you work. You can also leave them message at: https:// www.childcareservices.org/contacts ** Earn a no-cost nationally recognized Child Development Associate® (CDA) certificate through a free Professional Development Teacher Membership from Teaching Strategies. Courses in English and Spanish. Plus a T.E.A.C.H. scholarship is available to cover the CDA book and assessment fees. ** Earn the North Carolina Early Childhood Equivalency Certificate. Take the free online NC Early Childhood Equivalency Exam on DCDEE Moodle. Teachers can also turn training and experience into a degree in Early Childhood Education. ** Submit a Credit for Prior Learning portfolio to receive up to nine community college ECE credits for your early childhood knowledge and skills from participating NC Community Colleges. Credits can be applied toward the newly created Early Childhood Workforce Certificate, Early Childhood Education Diploma, Certificate and/or an Associate in Applied Science (AAS) Degree in Early Childhood Education. ** There is a new resource available through the Healthy Social Behaviors (HSB) Project that supports teachers to promote healthy social-emotional development and reduce the expulsion rate among young children in licensed child care centers across North Carolina. It is titled, Challenging Behaviors Helpline and I provided the handout to you. You will need to access the online version to use the links that are provided. For your convenience, I am also including the web address and phone number below: Speak to a Behavior Support Advisor for advice and resources specific to the challenging behaviors in your classroom. 1- 888-600-1685 Option 1 Submit your questions to a Behavior Support Advisor online and receive a call or email in response here: https://docs.google.com/forms/d/e/1FAIpQLSc-4ADUCpoHc9MrxFvD15H12AwsNWbUtWEJRXW38q_41Y3 hzA/viewform Post your questions in the ‘Talk to the Expert’ Group on our online network, Social Emotional Connections, for early childhood educators. There will also be opportunities to join free webinars on challenging topics or classroom activities here: https://nc-childcare-community-connections.mn.co/sign_in?from=https%3A%2F%2Fnc-childcare-communityconnections.mn.co%2Fsettings%2Flanding-page For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ For great child care trainings visit: https://www.dcdee.moodle.nc.gov/ Contact me at Deanna Abraham, Child Care Consultant, 704-213-6714, deanna.abraham@dhhs.nc.gov or Janet Edwards, licensing Supervisor, 910-709-4160, janet.edwards@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: PRINCESS CHILD CARE Facility ID: 78000214 Consultant: DEANNA ABRAHAM Operation Type: Center Case Number: Visit Date: 12/13/2023 Number Present: 21 Completed Date: 12/13/2023 Age: From 0 To 3 Total Minutes: 110 Time In: 02:10 PM Time Out: 04:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. Purnell McQueen, owner assisted me with the visit. Your program currently operates with a five-star license, issued October 7, 2023, earning 7 points in education, 6 points in program (meets enhanced space and ratios) and 1 quality point by: (a center administrator has at least 10 years of documented child care work experience in a licensed program that can be verified by the Division). Restrictions include: Day time and overnight care; Your program was also monitored for compliance with implementing an approved curriculum as required for all four and five star licensed facilities where four-year-old children are enrolled. The center's compliance history was reviewed with the operator. The program’s compliance history was 87 percent as of today. The license was posted, and the restrictions were in compliance. A walk-through of the facility was completed today, all indoor and outdoor areas were monitored. I observed children in their indoor learning environments and found supervision and staff/child ratios to be in compliance. Children throughout the facility were resting, participating in toileting, transitions, and personal care routines. The caregivers were interacting and meeting the developmental needs for each of the children. Teachers interacted with the children on their level. Teachers responded to the infant’s needs. Rated license requirements were reviewed to ensure compliance was maintained with current program and education components as well as the quality point. Lunch consisted of Salisbury steak, sweet peas, whole wheat noodles, canned baked apples, and milk. No new staff have been hired since the last visit. The following violations were documented during the visit: Violation Number Comment Rule 104 Center has not passed required sanitation inspection and received an approved or superior rating. The last sanitation inspection is dated July 11, 2022. 10A NCAC 09 .0304(b) 1792 Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. In space number 6, a staff member's soda bottle was sitting on a high shelf. The bottle was removed and stored in a closet during the visit. .0901(i) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violations documented may impact the compliance history score. The violations documented must be corrected immediately. On or before December 27, 2023, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Email or mail the information to: deanna.abraham@dhhs.nc.gov or Deanna Abraham/ Child Care Consultant PO Box 265 Raeford, NC 28376 If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Observance: During today’s visit I observed children 0- 3 years old, resting. Technical was given on the following: ** Today we discussed the new WAGE$ opportunities offered through the T.E.A.C.H Early Childhood® National Center. Today I left you a very helpful flyer about the WAGE$ program and an application to distribute to your teachers. Have WAGE$ questions? Call: 1-919-967-3272 They are available by phone Monday through Friday from 8 a.m. to 5 p.m. When calling please reference WAGE$. If you are a current participant, please also mention the county in which you work. You can also leave them message at: https:// www.childcareservices.org/contacts ** Earn a no-cost nationally recognized Child Development Associate® (CDA) certificate through a free Professional Development Teacher Membership from Teaching Strategies. Courses in English and Spanish. Plus a T.E.A.C.H. scholarship is available to cover the CDA book and assessment fees. ** Earn the North Carolina Early Childhood Equivalency Certificate. Take the free online NC Early Childhood Equivalency Exam on DCDEE Moodle. Teachers can also turn training and experience into a degree in Early Childhood Education. ** Submit a Credit for Prior Learning portfolio to receive up to nine community college ECE credits for your early childhood knowledge and skills from participating NC Community Colleges. Credits can be applied toward the newly created Early Childhood Workforce Certificate, Early Childhood Education Diploma, Certificate and/or an Associate in Applied Science (AAS) Degree in Early Childhood Education. ** There is a new resource available through the Healthy Social Behaviors (HSB) Project that supports teachers to promote healthy social-emotional development and reduce the expulsion rate among young children in licensed child care centers across North Carolina. It is titled, Challenging Behaviors Helpline and I provided the handout to you. You will need to access the online version to use the links that are provided. For your convenience, I am also including the web address and phone number below: Speak to a Behavior Support Advisor for advice and resources specific to the challenging behaviors in your classroom. 1- 888-600-1685 Option 1 Submit your questions to a Behavior Support Advisor online and receive a call or email in response here: https://docs.google.com/forms/d/e/1FAIpQLSc-4ADUCpoHc9MrxFvD15H12AwsNWbUtWEJRXW38q_41Y3 hzA/viewform Post your questions in the ‘Talk to the Expert’ Group on our online network, Social Emotional Connections, for early childhood educators. There will also be opportunities to join free webinars on challenging topics or classroom activities here: https://nc-childcare-community-connections.mn.co/sign_in?from=https%3A%2F%2Fnc-childcare-communityconnections.mn.co%2Fsettings%2Flanding-page For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ For great child care trainings visit: https://www.dcdee.moodle.nc.gov/ Contact me at Deanna Abraham, Child Care Consultant, 704-213-6714, deanna.abraham@dhhs.nc.gov or Janet Edwards, licensing Supervisor, 910-709-4160, janet.edwards@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times