Kindercare-Matthews

NC GS 110-90 · Violation

Name of Operation: KINDERCARE-MATTHEWS Facility ID: 90000534 Consultant: TRACI J. MEYER Operation Type: Center Case Number: Visit Date: 4/13/2026 Number Present: 104 Completed Date: 4/13/2026 Age: From 0 To 5 Total Minutes: 90 Time In: 11:30 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an unannounced routine visit. Upon arrival I was greeted by Ms. T. Guidera and I shared the reason for the visit. Ms. S. Griffin assisted me with today’s visit. Your program currently operates with a Five Star (5) Center License. The license was posted, with restrictions to: first shift (1st) care, meets enhanced ratios and enhanced space. They hold a Accreditation Pathway, NAEYC star license. This is due for reaccreditation in February of 2029. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety-six (96%) percent before today’s visit. The following items were monitored: Licensing Posted, Permit Restrictions, Staff/Child Ratio, Supervision, Specialized Trainings, Storage of Hazardous Substances and Storage of Medication, Program Records, and General Safety. Fire and Sanitation Inspections have not occurred since the last visit and remain current. The following items above were found in compliance. The following inspections are below. •Last fire drill was conducted on 4/1/26. •Last Shelter in Place/Lockdown Drill was conducted 4/1/26. •Last Playground Inspection was conducted on 4/1/26. •The incident report(s) and log were in compliance. The children were observed in the rooms that serve infants were finishing lunch and transitioning from asleep to awake time. The children in the rooms that serve toddlers were transitioning from hand washing to rest time. The children in the rooms that serve preschool aged children were transitioning from outdoor learning to handwashing and lunch time. Outdoor Learning Environment was observed to be in compliance. Staff Records: The staff-training worksheet was completed during the visit and there was one (1) new staff file to monitor. Medication: Medication was monitored and guidance was given for emergency medication. Nutrition: The menu and allergy listing were posted and for lunch the children were having penne with sauce, peas, peaches and milk. Any nutrition opt out forms were posted and maintained. Weapons: Today you reported that your facility was in compliance with childcare requirements regarding firearms. Transportation: Transportation is not provided. One (1) violation was observed today and it was corrected during the visit. The violations are as follows: Violation Number Comment Rule 1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. An emergency medication form in space seven (7) did not have authorized correct date. .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent (75%). Any violation (s) documented may impact the compliance history score. The center's compliance history was reviewed with the operator. The compliance history could be impacted after today’s visit. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. Technical Assistance •The Healthy Social Behaviors Project offers coaching for child care providers who would like support managing challenging classroom behaviors. The goal is to empower teachers to create learning environments that promote pro-social skills, like self-control and problem solving. Support is available by phone (888-600-1685, Option 1), email, or through an online form. •Trainings Available from Birth-Three Quality Initiative Explore the many live and on-demand trainings from Birth-Three Quality Initiative. Courses include Nurturing Little Minds, Applying NCFELD to Infant-Toddler Planning, and Building Relationships with Infants and Toddlers •Today we discussed that gloves used for diaper changing or assisting with toileting must be kept out of the reach of children two years old (2) and younger. •Today the infant room teachers were reminded that any type of pacifier clips can not be used while an infant is sleeping even if they are able to roll over. •At the next Annual Compliance visit, I will begin the reassessment process for the DCDEE three (3) year license renewal for August of 2027. The facility is currently accredited through NAEYC with an expiration date in February of 2029. We jointly reviewed the visit summary and documentation of my findings and violations with you, I encouraged you to ask any questions and you stated that you had none. Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov to get the latest updates. If you have questions or need further assistance, please contact me at 704-594-0041 or via email at Traci.Meyer@dhhs.nc.gov or Ebony Duncan, Licensing Supervisor ebony.duncan@dhhs.nc.gov. Thank you for your assistance during today’s visit. Traci Meyer Carpenter Child Care Consultant Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0803 · Violation

Name of Operation: KINDERCARE-MATTHEWS Facility ID: 90000534 Consultant: TRACI J. MEYER Operation Type: Center Case Number: Visit Date: 12/30/2025 Number Present: 75 Completed Date: 12/30/2025 Age: From 0 To 5 Total Minutes: 171 Time In: 09:09 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an unannounced annual compliance visit. Upon arrival I was greeted by Ms. Montgomery I shared the reason for the visit. She accompanied me throughout the walk-through of the facility and the outdoor learning environments. Your program currently operates with a Five (5) star center license. The license was posted, with restrictions to first (1st) shift care, meets enhanced ratios and is accredited through NAEYC. Ownership: The facility owner is KinderCare Learning LLC #: 2523889 which is active an current. If any changes to the ownership need to be made, you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. I used the Child Care Center Item Number Listing as a basic monitoring tool to assess compliance with all applicable childcare requirements pertinent to this facility and the Annual Compliance Monitoring Checklist for Child Care Centers. I monitored the following items today: supervision, staff/child ratio, staff, health, safety, and program records. All licensed spaces were observed including, classrooms and the out door learning space. Program Records: We reviewed all the required records and were in compliance. Inspections: All inspections were monitored, and inspection dates are listed below. •Fire drill was conducted on 11/30/2025 •Emergency drill was conducted on 8/1/2025. •Fire inspection was completed on 5/12/25 •Playground inspection was completed on 12/1/25 •Sanitation inspection was conducted on 12/17/25 and received a Superior classification. •EPR manual was updated on 8/5/25 and was completed •Incident logs and sheets were completed and up to date. Indoor Learning Environment: I observed children in the indoor learning environment and the following items were posted in the classrooms that were monitored: Daily schedules, activity plans, staff/child ratio worksheets, emergency numbers, emergency procedures, arrival/departure procedures, summary of law and menus. Children in the room that serves infants were participating in self-help care routines. The classroom that serves toddler aged children were participating in flash card and teacher led circle time. The classrooms that serves older and younger aged preschool aged children were participating in child directed free choice activities. Outdoor Learning Environment: The outdoor learning environments were monitored and in compliance. Mulch will be needed in the upper play area in the next thirty-to-sixty (30-60) days. A return visit could be made to monitor the play area. Staff Records: The staff-training worksheet was completed prior to the visit and the qualifying letters for staff were/were not verified. There was one (1) new staff files to review today, and three (3) existing staff file. Please refer to the staff/training worksheet to review which files were monitored. Children’s Records: Staff reported there were (one hundred and seventeen (117) children enrolled in this center. There were ninety-five (95) in attendance today. Fifteen (15) children’s files were reviewed today, please refer to the children’s worksheet to review which files was monitored. Medication: All emergency and other medications were reviewed today and were in compliance. Nutrition: The facility was in compliance during today’s visit with Child Care Meal Patterns Requirements. The menu, allergy and nutrition opt-out forms were posted and for lunch the children were having fish tacos with a whole grain tortillas, a cheese quesadilla option, coleslaw, bananas, and milk. Weapons: Your facility reported that they were in compliance during today’s visit with Child Care Requirements regarding firearms. Transportation: The facility reported the do not provide transportation. Three (3) violations were observed today. Two (2) were corrected during the visit. The violations are as follows: Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. In space one (1), two (2), and nine (9) a current activity plan was not posted. GS 110-91(12); .0508(a) 846 Over-the-counter medicines were not in their original containers or administered as authorized in writing by parent, physician or authorized health professional. In space nine (9) a diaper cream did not have authorization to be used therefore could not be administered as authorized. 10A NCAC 09 .0803(4) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The last emergency drill was recorded in August of 2025. .0604(u);.0302(d)(8) The violations not corrected during the visit must be corrected immediately. On or before 1/12/26 I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Traci Meyer Carpenter Child Care Consultant PO Box 364 Matthews, NC 28105 Traci.meyer@dhhs.nc.gov. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent (75%). Any violation (s) documented may impact the compliance history score. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety-seven (97%) percent prior to today’s visit. The compliance history could be impacted after today’s visit. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. Rated License: • Updated Child Care Rules are located in Section .3200 pertaining to QRIS system, otherwise known as Pathways to Stars are available for review. The process will began with these informational opportunities. •The facility’s permit date is August, I will review their license and NAEYC accreditation in August of 2027. Information was left with the facility pertaining to documents due at that time. •The NAEYC accreditation is valid through 2/1/29. Technical Assistance •Rule 15A NCAC 18A .2816 requires currently operating child care centers to test water initially and every three years. Family child care homes are required to test water for lead once. •The playground area will need new mulch in the near future, if it is not obtained a follow up visit could occur and violations could be assessed. •Please review K.S’s training hours and add them on to the information documentation. They were confirmed using the trainings but should be transferred to document. •Please review all diaper cream expiration dates. Each expiration date should be listed on the forms and be consistent with the cream/ointment. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. We jointly reviewed the visit summary and documentation of my findings and violations with you, I encouraged to ask any questions and you did not have any. If you have questions or need further assistance, please contact me at 704-594-0041 or via email at Traci.Meyer@dhhs.nc.gov. Thank you for your assistance during today’s visit. Traci Meyer Carpenter Child Care Consultant Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: KINDERCARE-MATTHEWS Facility ID: 90000534 Consultant: TRACI J. MEYER Operation Type: Center Case Number: Visit Date: 12/30/2025 Number Present: 75 Completed Date: 12/30/2025 Age: From 0 To 5 Total Minutes: 171 Time In: 09:09 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an unannounced annual compliance visit. Upon arrival I was greeted by Ms. Montgomery I shared the reason for the visit. She accompanied me throughout the walk-through of the facility and the outdoor learning environments. Your program currently operates with a Five (5) star center license. The license was posted, with restrictions to first (1st) shift care, meets enhanced ratios and is accredited through NAEYC. Ownership: The facility owner is KinderCare Learning LLC #: 2523889 which is active an current. If any changes to the ownership need to be made, you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. I used the Child Care Center Item Number Listing as a basic monitoring tool to assess compliance with all applicable childcare requirements pertinent to this facility and the Annual Compliance Monitoring Checklist for Child Care Centers. I monitored the following items today: supervision, staff/child ratio, staff, health, safety, and program records. All licensed spaces were observed including, classrooms and the out door learning space. Program Records: We reviewed all the required records and were in compliance. Inspections: All inspections were monitored, and inspection dates are listed below. •Fire drill was conducted on 11/30/2025 •Emergency drill was conducted on 8/1/2025. •Fire inspection was completed on 5/12/25 •Playground inspection was completed on 12/1/25 •Sanitation inspection was conducted on 12/17/25 and received a Superior classification. •EPR manual was updated on 8/5/25 and was completed •Incident logs and sheets were completed and up to date. Indoor Learning Environment: I observed children in the indoor learning environment and the following items were posted in the classrooms that were monitored: Daily schedules, activity plans, staff/child ratio worksheets, emergency numbers, emergency procedures, arrival/departure procedures, summary of law and menus. Children in the room that serves infants were participating in self-help care routines. The classroom that serves toddler aged children were participating in flash card and teacher led circle time. The classrooms that serves older and younger aged preschool aged children were participating in child directed free choice activities. Outdoor Learning Environment: The outdoor learning environments were monitored and in compliance. Mulch will be needed in the upper play area in the next thirty-to-sixty (30-60) days. A return visit could be made to monitor the play area. Staff Records: The staff-training worksheet was completed prior to the visit and the qualifying letters for staff were/were not verified. There was one (1) new staff files to review today, and three (3) existing staff file. Please refer to the staff/training worksheet to review which files were monitored. Children’s Records: Staff reported there were (one hundred and seventeen (117) children enrolled in this center. There were ninety-five (95) in attendance today. Fifteen (15) children’s files were reviewed today, please refer to the children’s worksheet to review which files was monitored. Medication: All emergency and other medications were reviewed today and were in compliance. Nutrition: The facility was in compliance during today’s visit with Child Care Meal Patterns Requirements. The menu, allergy and nutrition opt-out forms were posted and for lunch the children were having fish tacos with a whole grain tortillas, a cheese quesadilla option, coleslaw, bananas, and milk. Weapons: Your facility reported that they were in compliance during today’s visit with Child Care Requirements regarding firearms. Transportation: The facility reported the do not provide transportation. Three (3) violations were observed today. Two (2) were corrected during the visit. The violations are as follows: Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. In space one (1), two (2), and nine (9) a current activity plan was not posted. GS 110-91(12); .0508(a) 846 Over-the-counter medicines were not in their original containers or administered as authorized in writing by parent, physician or authorized health professional. In space nine (9) a diaper cream did not have authorization to be used therefore could not be administered as authorized. 10A NCAC 09 .0803(4) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The last emergency drill was recorded in August of 2025. .0604(u);.0302(d)(8) The violations not corrected during the visit must be corrected immediately. On or before 1/12/26 I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Traci Meyer Carpenter Child Care Consultant PO Box 364 Matthews, NC 28105 Traci.meyer@dhhs.nc.gov. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent (75%). Any violation (s) documented may impact the compliance history score. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety-seven (97%) percent prior to today’s visit. The compliance history could be impacted after today’s visit. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. Rated License: • Updated Child Care Rules are located in Section .3200 pertaining to QRIS system, otherwise known as Pathways to Stars are available for review. The process will began with these informational opportunities. •The facility’s permit date is August, I will review their license and NAEYC accreditation in August of 2027. Information was left with the facility pertaining to documents due at that time. •The NAEYC accreditation is valid through 2/1/29. Technical Assistance •Rule 15A NCAC 18A .2816 requires currently operating child care centers to test water initially and every three years. Family child care homes are required to test water for lead once. •The playground area will need new mulch in the near future, if it is not obtained a follow up visit could occur and violations could be assessed. •Please review K.S’s training hours and add them on to the information documentation. They were confirmed using the trainings but should be transferred to document. •Please review all diaper cream expiration dates. Each expiration date should be listed on the forms and be consistent with the cream/ointment. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. We jointly reviewed the visit summary and documentation of my findings and violations with you, I encouraged to ask any questions and you did not have any. If you have questions or need further assistance, please contact me at 704-594-0041 or via email at Traci.Meyer@dhhs.nc.gov. Thank you for your assistance during today’s visit. Traci Meyer Carpenter Child Care Consultant Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: KINDERCARE-MATTHEWS Facility ID: 90000534 Consultant: TRACI J. MEYER Operation Type: Center Case Number: Visit Date: 12/30/2025 Number Present: 75 Completed Date: 12/30/2025 Age: From 0 To 5 Total Minutes: 171 Time In: 09:09 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an unannounced annual compliance visit. Upon arrival I was greeted by Ms. Montgomery I shared the reason for the visit. She accompanied me throughout the walk-through of the facility and the outdoor learning environments. Your program currently operates with a Five (5) star center license. The license was posted, with restrictions to first (1st) shift care, meets enhanced ratios and is accredited through NAEYC. Ownership: The facility owner is KinderCare Learning LLC #: 2523889 which is active an current. If any changes to the ownership need to be made, you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. I used the Child Care Center Item Number Listing as a basic monitoring tool to assess compliance with all applicable childcare requirements pertinent to this facility and the Annual Compliance Monitoring Checklist for Child Care Centers. I monitored the following items today: supervision, staff/child ratio, staff, health, safety, and program records. All licensed spaces were observed including, classrooms and the out door learning space. Program Records: We reviewed all the required records and were in compliance. Inspections: All inspections were monitored, and inspection dates are listed below. •Fire drill was conducted on 11/30/2025 •Emergency drill was conducted on 8/1/2025. •Fire inspection was completed on 5/12/25 •Playground inspection was completed on 12/1/25 •Sanitation inspection was conducted on 12/17/25 and received a Superior classification. •EPR manual was updated on 8/5/25 and was completed •Incident logs and sheets were completed and up to date. Indoor Learning Environment: I observed children in the indoor learning environment and the following items were posted in the classrooms that were monitored: Daily schedules, activity plans, staff/child ratio worksheets, emergency numbers, emergency procedures, arrival/departure procedures, summary of law and menus. Children in the room that serves infants were participating in self-help care routines. The classroom that serves toddler aged children were participating in flash card and teacher led circle time. The classrooms that serves older and younger aged preschool aged children were participating in child directed free choice activities. Outdoor Learning Environment: The outdoor learning environments were monitored and in compliance. Mulch will be needed in the upper play area in the next thirty-to-sixty (30-60) days. A return visit could be made to monitor the play area. Staff Records: The staff-training worksheet was completed prior to the visit and the qualifying letters for staff were/were not verified. There was one (1) new staff files to review today, and three (3) existing staff file. Please refer to the staff/training worksheet to review which files were monitored. Children’s Records: Staff reported there were (one hundred and seventeen (117) children enrolled in this center. There were ninety-five (95) in attendance today. Fifteen (15) children’s files were reviewed today, please refer to the children’s worksheet to review which files was monitored. Medication: All emergency and other medications were reviewed today and were in compliance. Nutrition: The facility was in compliance during today’s visit with Child Care Meal Patterns Requirements. The menu, allergy and nutrition opt-out forms were posted and for lunch the children were having fish tacos with a whole grain tortillas, a cheese quesadilla option, coleslaw, bananas, and milk. Weapons: Your facility reported that they were in compliance during today’s visit with Child Care Requirements regarding firearms. Transportation: The facility reported the do not provide transportation. Three (3) violations were observed today. Two (2) were corrected during the visit. The violations are as follows: Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. In space one (1), two (2), and nine (9) a current activity plan was not posted. GS 110-91(12); .0508(a) 846 Over-the-counter medicines were not in their original containers or administered as authorized in writing by parent, physician or authorized health professional. In space nine (9) a diaper cream did not have authorization to be used therefore could not be administered as authorized. 10A NCAC 09 .0803(4) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The last emergency drill was recorded in August of 2025. .0604(u);.0302(d)(8) The violations not corrected during the visit must be corrected immediately. On or before 1/12/26 I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Traci Meyer Carpenter Child Care Consultant PO Box 364 Matthews, NC 28105 Traci.meyer@dhhs.nc.gov. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent (75%). Any violation (s) documented may impact the compliance history score. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety-seven (97%) percent prior to today’s visit. The compliance history could be impacted after today’s visit. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. Rated License: • Updated Child Care Rules are located in Section .3200 pertaining to QRIS system, otherwise known as Pathways to Stars are available for review. The process will began with these informational opportunities. •The facility’s permit date is August, I will review their license and NAEYC accreditation in August of 2027. Information was left with the facility pertaining to documents due at that time. •The NAEYC accreditation is valid through 2/1/29. Technical Assistance •Rule 15A NCAC 18A .2816 requires currently operating child care centers to test water initially and every three years. Family child care homes are required to test water for lead once. •The playground area will need new mulch in the near future, if it is not obtained a follow up visit could occur and violations could be assessed. •Please review K.S’s training hours and add them on to the information documentation. They were confirmed using the trainings but should be transferred to document. •Please review all diaper cream expiration dates. Each expiration date should be listed on the forms and be consistent with the cream/ointment. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. We jointly reviewed the visit summary and documentation of my findings and violations with you, I encouraged to ask any questions and you did not have any. If you have questions or need further assistance, please contact me at 704-594-0041 or via email at Traci.Meyer@dhhs.nc.gov. Thank you for your assistance during today’s visit. Traci Meyer Carpenter Child Care Consultant Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: KINDERCARE-MATTHEWS Facility ID: 90000534 Consultant: TRACI J. MEYER Operation Type: Center Case Number: Visit Date: 1/4/2024 Number Present: 92 Completed Date: 1/4/2024 Age: From 0 To 5 Total Minutes: 218 Time In: 09:22 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an unannounced annual compliance visit. Upon arrival I was greeted by T. Evans and I shared the reason for the visit. S. Griffin, Director accompanied me throughout the walk-through of the facility and the outdoor learning environments. Your program currently operates with a Four Star Center License 05/13/2021 and the license was posted, with restrictions to 1st shift, meets enhanced ratios, meets enhanced space, and meets enhanced ratios. Ownership: The facility owner is Kindercare Education, LLC. SSDI #1209895 If any changes to the ownership need to be made, you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. I used the Child Care Center Item Number Listing as a basic monitoring tool to assess compliance with all applicable childcare requirements pertinent to this facility and the Annual Compliance Monitoring Checklist for Child Care Centers. I monitored the following items today: supervision, staff/child ratio, staff, health, safety, and program records. All indoor learning spaces, outdoor learning environments, and the kitchen were monitored. Program Records: We reviewed all the required records and were in compliance and very well organized. Inspections: All inspections were monitored, and inspection dates are listed below. •Fire drill was conducted 01/02/2024. •Emergency drill was conducted on 01/02/2024. •Fire inspection was completed on 02/14/2023. •Playground inspection was completed on 01/02/2024. •Sanitation inspection was conducted on 12/19/2023 and received an Approved classification. •The Emergency Preparedness Plan was reviewed by all staff on 09/08/2023. Indoor Learning Environment: I observed children in the indoor learning environment and the following items were posted in the classrooms that were monitored: Daily schedules, activity plans, staff/child ratio worksheets, emergency numbers, emergency procedures, arrival/departure procedures, summary of law and menus. The children in the infant room were participating in teacher-care routines such as diapering and bottle feeding. All infant needs were met quickly and appropriately. The children in the toddler classrooms were participating in free center choice play, including puzzles, painting, pretend play, puppets and manipulatives. The children who were preschool age were also participating in self-guided center play and reading and writing activities. All children were actively and appropriately engaged during the visit. Outdoor Learning Environment: The outdoor learning environments were monitored and in compliance. There was an appropriate amount of surface covering materials around all critical height structures, and I reminded Ms. Griffin to rake the mulch to stay in compliance. Staff Records: The staff-training worksheet was completed prior to the visit. There was one (1) new staff files to review today, and two (2) existing staff file. Please refer to the staff/training worksheet to review which files were monitored. The files were organized and well maintained. Children’s Records: There are one hundred and nine (109) children enrolled in this center. There were ninety-two (92) in attendance today. Eleven (11) children’s files were reviewed today, please refer to the children’s worksheet to review which files were monitored. Medication: All emergency and other medications were reviewed today and were in compliance. Nutrition: The facility was in/out of compliance during today’s visit with Child Care Meal Patterns Requirements. Upon arrival the children were finishing their breakfast of peaches, low- fat cottage cheese and milk. Weapons: Your facility reported that they were in compliance during today’s visit with Child Care Requirements regarding firearms. Transportation: The facility does not provide transportation. One (1) violation was observed today. The violation is as follows: Violation Number Comment Rule 1329 Application for enrollment did not include all required information. The application did was not completed for four (4) children. Information required but not limited to: child's unique behaviors characteristics and any particular fears. .0801(a)(1-7) The violations not corrected during the visit must be corrected immediately. On or before 01/17/2024 I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Traci Meyer Carpenter Child Care Consultant PO Box 364 Matthews, NC 28105 or Traci.Meyer@dhhs.nc.us Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent (75%). Any violation (s) documented may impact the compliance history score. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety three percent (93%) prior to today’s visit. The compliance history could be impacted after today’s visit. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. Rated License: Your facility’s rated license cohort is cohort three (3). The preparation year of the assessment is July 1st, 2025 to June 30th, 2026 and the assessment year is July 1st, 2026 to June 30th, 2027. Listed below are some items to do to get ready for the upcoming preparation and assessment years. •Have all staff update their information in the WORKS database. For more information, please go to https://ncchildcare.ncdhhs.gov/Services/DCDEE-WORKS. Have all teachers and staff print out their WORKS letter, so you can see if their education is updated. If any teachers have a BSAC certificate have them upload the certificate into their account. •Access the resources for your upcoming assessment at www.ncrlap.org. •Review the materials lists for each classroom. This list is to be used as a resource reminding you of some of the required items to promote quality in programming. •Contact CCRI and The Alliance for Children to have them assist you in providing guidance in preparation for the scales. Technical Assistance: •On the infant sleep charts, make sure to label each chart with the child’s name, in case they become separated. •During the visit we discussed how to modify the children’s form updates using the forms provided by KinderCare, Inc. •An updated Summary of the Law is available on the DCDEE website, please print and take down the previous version. •Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest updates. •The Smart Start Resource Center (SSRC) is funded by and in partnership with the Alliance for Children and is hosted by South Piedmont Community College. The SSRC offers a variety of materials to support children ages 0-5 in their learning and development. The SSRC is a lending library of more than 5,000 resources with a delivery service. If you are interested you can reach the SSRC via email at smartstartresourcecenter@gmail.com or by phone at 704-290-5894. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. We jointly reviewed the visit summary and documentation of my findings and violations with you, person I encouraged to ask any questions and you did not have any. If you have questions or need further assistance, please contact me at 704-594-0041 or via email at Traci.Meyer@dhhs.nc.gov. Thank you for your assistance during today’s visit. Traci Meyer Carpenter Child Care Consultant Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0803 · Violation

Name of Operation: KINDERCARE-MATTHEWS Facility ID: 90000534 Consultant: KATHY WILLIS Operation Type: Center Case Number: Visit Date: 8/17/2023 Number Present: 90 Completed Date: 8/17/2023 Age: From 0 To 9 Total Minutes: 105 Time In: 02:25 PM Time Out: 04:10 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of my Routine unannounced visit was to monitor for compliance with applicable childcare requirements. Upon arrival the Ms. Stephanie Griffin, Administrator, Tiffany Guidera Assistant Administrator assisted me during today’s visit. Traci Meyer Carpenter, Child Care Consultant, assisted me with today’s visit. We used the Child Care Center Item Number Listing (DCD 0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. Permit information-the program operates with a Four- Star license, issued August 2, 2022. The center has three (3) points for education, six (6) points for program standards and one (1) quality point. License restriction include Daytime care only; Meets enhanced ratios and Meets enhanced space. Ownership: Kindercare Education LLC status on the NC Secretary of State website was listed as current/active as of 06/24/2011. If any changes to the corporation need to be made, you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. The following items were monitored today: Supervision, Capacity, Staff-Child Ratios, Emergency Medical Plan, Storage and Administration of Medication, Storage of Hazardous materials, General Safety, Discipline, Adequate and Approved Space, Program Records, License Posted and Permit Restrictions. Indoor learning Environment: A walk-through of the facility was completed today, all indoor areas were monitored. We observed children participating in floor play, tummy time, diaper changing procedures, hand washing procedures, transition time, outdoor gross motor play, free play in classroom center areas. We discussed space 7 and the classroom set up and materials. Although this room met minimal requirements the program quality was not consistent with the other classrooms observed today. I would encourage you to consider working with the Infant and Toddler Specialist in this room in order to build a skilled, informed, and dynamic birth-to-three teaching team. This program provides individualized support based on their unique needs, experiences, and goals within this classroom. They also provide practice-Based Coaching Program Records: Postings were reviewed as well as attendance and arrival and departure, license posted, and permit restrictions being met. All items were in compliance. Access information at https://www.childcarerrnc.org/special-projects/b3qi/ to learn more. Outdoor Learning Environment was discussed, and the facility use all two playground areas. There is equipment and materials that was age appropriate, and the children were engaged in gross motor play, language skills and creative dramatics. Staff Records: There were no new staff but all staff qualifying letters and specialized training were verified during today’s visit. Two violations were observed today with one being corrected during today's visit. Violation Number Comment Rule 847 Parent's medication authorization did not include required information. All medication authorization forms were reviewed with one form was missing dates. 10A NCAC 09 .0803(4)(6-9) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. All medication permissions where One diaper cream permission had expired, and the cream had not been returned to the parent. .0803(12) The violation must be corrected immediately, and correction must be submitted to me as soon as possible but no later August 31, 2023. It was reported that the parent would make the corrections on the document this evening and I stated that they could send me an email with a snapshot of the corrected form as proof of correction. Failure to maintain compliance with all requirements may result in an Administrative Action against the license, which could include civil penalties. Repeated violations may significantly affect your compliance history. An unannounced visit may be conducted to verify compliance with child care requirements. Rated License: Your facility falls into Cohort 3 with the prep year 06/27/2025 to 06/30/2026 - and your assessment year beings 07/01/2026. The preparation year, and the time before the preparation year is an opportunity to focus on your Star Rated License and consider strategies to help maintain or increase your star rating. Some preparation year ideas to consider related specifically to the program standards component of the Star Rated License are: 1. First and foremost, approach this as a learning process. There will always be things to work on, but make sure to acknowledge areas of strength along the way, communicate with others, ask questions, and be open to new or different ideas. 2. Always remember that you know the children and families and the program’s culture, current situations, priorities, and challenges. When considering the requirements, use your own expertise when deciding how best to focus time and energy. Administrators Review Requirements •Be familiar with the NC Child Care Law and Rules that apply to your program. •Review the ECERS-R, ITERS-R, SACERS-U, and/or FCCERS-R for your setting. Gather Resources •Look for assessment related resources at ncrlap.org •Have copies of the rating scales applicable to the age groups your program serves. •Seek out webinars and/or in-person trainings related to topics of interest. •Check out various provider resources and download NC's Foundations for Early Learning and Development at DCDEE's website: ncchildcare.ncdhhs.gov Create a Plan of Action •Start a self-study process to become more familiar with the ERS or priority areas relevant to your program. •Brainstorm and collaborate with others about questions or current challenges you would like to address. Reach Out •Share your ideas and needs with others that can help with resources of various types •Get your questions answered by contacting your local CCR&R or Partnership for Children, NCRLAP, or your program's DCDEE consultant depending on the topic areas. •Talk with your consultant about completing a prep year ERS assessment to get more information about current situations at your program. Use staff meetings to discuss topics related to the Environment Rating Scales or other quality initiatives. For example, if transitions are challenging, ask everyone to share what strategies help, or which transitions take longer and why? Support and encourage staff during a self-study process. Connect them with resources at ncrlap.org including contact hour earning webinars and Thinking More worksheets for every rating scale. Engage to brainstorm, offer support and clarification, and set goals to help everyone become more familiar and confident with the assessment process. Allocate resources so they can focus on self-study as part of the workday. Resources such as Child Care Resource and Referral and Smart Start can be valuable when preparing for the ERS. “All about ECERS-R”, “All about ITERS-R” and the NCRLAP website (www.ncrlap.org) can also be helpful as staff prepare for the ERS. On the NCRLAP website, there are training videos, sample questions and clarifying information regarding the assessments you may find helpful. For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with the Administrative Team. Contact me at Kathy Twitty Willis, Child Care Consultant Regulatory Services Section, (704) 594-0148 or kathy.willis@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times