Harbor View Creative Learning Center

10A NCAC 09 .0601 · Violation

Name of Operation: HARBOR VIEW CREATIVE LEARNING CENTER Facility ID: 60004078 Consultant: LISA EDDINS-SMITH Operation Type: Center Case Number: Visit Date: 5/14/2026 Number Present: 166 Completed Date: 5/14/2026 Age: From 0 To 5 Total Minutes: 310 Time In: 09:20 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with all applicable childcare requirements during the Annual Compliance Visit. The current One-Star Rated License was issued on June 03, 2021. The facility has a compliance history of 86 % prior to today’s visit. The NC Secretary of State website was reviewed on May 13, 2026, and Harbor View Creative Learning Center, LLC was listed as current- active. Upon my arrival, I was greeted by Jackie Hennings and Connie Gonzalez, Co-Directors. I stated the reason for the visit and reviewed the items I would monitor today. All items required to be posted were observed in compliance. I conducted a walk-through of the facility with Ms. Hennings and Ms. Gonzalez. All indoor and outdoor areas were monitored. I observed each learning environment and found supervision and staff/child ratios in compliance. Children throughout the facility were participating in personal care routines, floor play, activity areas, teacher directed activities, outdoor play , lunch and transition to rest time.. The caregivers were interacting and meeting the developmental needs for each of the children. Nurturing tones were heard when staff spoke with children. Each group of children were observed in licensed approved space. In the room serving infants twelve months or younger I monitored safe sleep policy and sleep charts. The safe sleep policy was posted and safe sleep charts were monitored and found in compliance. In the rooms serving infants, toddlers and twos, I monitored diaper creams and found in compliance. All bottles were labeled and dated. Feeding charts for children under 15 months of age were posted and in compliance. The center currently has four (4) children requiring emergency medication. I monitored the medications, required forms and found in compliance. I monitored the storage of hazardous materials in all classrooms. A violation was cited. I monitored all indoor classrooms and the outdoor play area for general safety. Please see violations section for details of items cited. I reviewed program records. A sanitation inspection was completed January 5, 2026, with a Superior classification. The last fire inspection was conducted on October 29, 2025, and the facility was approved for daytime care only. The emergency drill log was monitored and found in compliance. The playground inspections and the incident log were monitored and found in compliance. The EPR is dated April 6, 205 and the ready to go file was monitored and found in compliance. I reviewed staff files using the most current staff and training worksheets. The files for ten (10) new staff hired since the last routine unannounced visit were reviewed. Ten (10) percent of veteran staff files were reviewed. Staff files were found in compliance. I was provided with the ABCMS roster and found the current staff in compliance. Ten (10) percent of children’s files were monitored and found in compliance. The following violations were cited today: Violation Number Comment Rule 714 Openings in equipment, steps, decks, handrails, and fencing were not less than 3 1/2 inches or greater than 9 inches. On playground four (4) serving infants and toddlers, the gate and fence had areas greater than 3.5 inches and less than 9 inches posing entrapment hazard. .0605(g) 807 A safe indoor and outdoor environment was not provided for the children. On playground four (4) serving infants and toddlers gutters were exposed with sharp edges, dirty and worn toys were observed in a storage bin, and a playhouse had sharp points inside a window. On the playground one (1) serving infants and toddlers pavers entering the gate posed a tripping hazard. 10A NCAC 09 .0601(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In Space 11, shaving cream in an aerosol can was stored in an unlocked cabinet accessible to children. .2820(b) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In Space 1, small dinosaurs in an unsealed sensory tube were stored on a counter less than five (5) feet and plastic grass fringe was on a bulletin board accessible to children. In Space 4, plastic baggies were in a storage bin located less than five feet accessible to children. In Spaces 6 and 7, the emergency medical care plan was in plastic sheet protectors posted accessible to children. .0604(q) Compliance Statement: Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before May 28, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware that any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Email the information to: Lisa.Eddins-Smith@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time-period. Technical Assistance Reminders Continue to review emails from the Division of Child Development and Early Education (DCDEE) and from your assigned child care consultant. DCDEE Website I encourage you to utilize the DCDEE website, https://ncchildcare.ncdhhs.gov/, on a regular basis. All the laws, rules and regulations, item number listing, sanitation requirements, and provider documents can be found on the website. Additionally, there are many resources such as DCDEE Moodle where you can complete health and safety training free of charge. The What’s New tab provides current information that is sent out through blast emails. Administrator Qualification Both Directors have now completed the North Carolina Early Childhood Administration Credential (NCECAC). Once the official transcript is received, the information will be uploaded to WORKS. Storage of Hazardous Materials We discussed checking all locks on cabinets to assure the locks are in good repair and closely completely. We discussed moving all shaving cream out of the classrooms to a teacher storage area. Plastic We discussed completing routine walkthroughs to monitor for moved plastic baggie storage, materials used for decorations, sheet protectors and the placement of items on walls to ensure compliance with accessibility to children under three. We discussed that anything placed or stored lower than five feet is considered accessible. Posted Items We discussed streamlining all required posted items to one area of the room for ease of monitoring for compliance. A bulletin board or designated area for required posted documents is acceptable. We discussed using cardstock in the classrooms serving children under three for your documents instead of sheet protectors. You can laminate documents as long as lamination does not peel or separate if it is posted lower than five feet. Outdoor Safety We discussed the concerns with the iron gate and fence on the outdoor play area four (4) serving infants/toddlers. The space between broken slates and the distance of the gate from the ground in several areas is too large and could pose entrapment and or allow small children to crawl under. You shared that the area is not used often and we discussed upfitting the area for safety and shade. I suggest removing the play structure, repairing the iron fence and measuring each area for compliance. I suggested that the mesh meeting could be used however, should reach the bottom of the gate and fence At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Thank you for your time today. If you have questions or concerns regarding today’s visit, please contact me at Lisa.Eddins-Smith@dhhs.nc.gov or 980-748-6270 or Amy Italiano, Licensing Supervisor, at amy.italiano@dhhs.nc.gov or 704-936-6065. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: HARBOR VIEW CREATIVE LEARNING CENTER Facility ID: 60004078 Consultant: LISA EDDINS-SMITH Operation Type: Center Case Number: Visit Date: 5/14/2026 Number Present: 166 Completed Date: 5/14/2026 Age: From 0 To 5 Total Minutes: 310 Time In: 09:20 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with all applicable childcare requirements during the Annual Compliance Visit. The current One-Star Rated License was issued on June 03, 2021. The facility has a compliance history of 86 % prior to today’s visit. The NC Secretary of State website was reviewed on May 13, 2026, and Harbor View Creative Learning Center, LLC was listed as current- active. Upon my arrival, I was greeted by Jackie Hennings and Connie Gonzalez, Co-Directors. I stated the reason for the visit and reviewed the items I would monitor today. All items required to be posted were observed in compliance. I conducted a walk-through of the facility with Ms. Hennings and Ms. Gonzalez. All indoor and outdoor areas were monitored. I observed each learning environment and found supervision and staff/child ratios in compliance. Children throughout the facility were participating in personal care routines, floor play, activity areas, teacher directed activities, outdoor play , lunch and transition to rest time.. The caregivers were interacting and meeting the developmental needs for each of the children. Nurturing tones were heard when staff spoke with children. Each group of children were observed in licensed approved space. In the room serving infants twelve months or younger I monitored safe sleep policy and sleep charts. The safe sleep policy was posted and safe sleep charts were monitored and found in compliance. In the rooms serving infants, toddlers and twos, I monitored diaper creams and found in compliance. All bottles were labeled and dated. Feeding charts for children under 15 months of age were posted and in compliance. The center currently has four (4) children requiring emergency medication. I monitored the medications, required forms and found in compliance. I monitored the storage of hazardous materials in all classrooms. A violation was cited. I monitored all indoor classrooms and the outdoor play area for general safety. Please see violations section for details of items cited. I reviewed program records. A sanitation inspection was completed January 5, 2026, with a Superior classification. The last fire inspection was conducted on October 29, 2025, and the facility was approved for daytime care only. The emergency drill log was monitored and found in compliance. The playground inspections and the incident log were monitored and found in compliance. The EPR is dated April 6, 205 and the ready to go file was monitored and found in compliance. I reviewed staff files using the most current staff and training worksheets. The files for ten (10) new staff hired since the last routine unannounced visit were reviewed. Ten (10) percent of veteran staff files were reviewed. Staff files were found in compliance. I was provided with the ABCMS roster and found the current staff in compliance. Ten (10) percent of children’s files were monitored and found in compliance. The following violations were cited today: Violation Number Comment Rule 714 Openings in equipment, steps, decks, handrails, and fencing were not less than 3 1/2 inches or greater than 9 inches. On playground four (4) serving infants and toddlers, the gate and fence had areas greater than 3.5 inches and less than 9 inches posing entrapment hazard. .0605(g) 807 A safe indoor and outdoor environment was not provided for the children. On playground four (4) serving infants and toddlers gutters were exposed with sharp edges, dirty and worn toys were observed in a storage bin, and a playhouse had sharp points inside a window. On the playground one (1) serving infants and toddlers pavers entering the gate posed a tripping hazard. 10A NCAC 09 .0601(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In Space 11, shaving cream in an aerosol can was stored in an unlocked cabinet accessible to children. .2820(b) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In Space 1, small dinosaurs in an unsealed sensory tube were stored on a counter less than five (5) feet and plastic grass fringe was on a bulletin board accessible to children. In Space 4, plastic baggies were in a storage bin located less than five feet accessible to children. In Spaces 6 and 7, the emergency medical care plan was in plastic sheet protectors posted accessible to children. .0604(q) Compliance Statement: Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before May 28, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware that any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Email the information to: Lisa.Eddins-Smith@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time-period. Technical Assistance Reminders Continue to review emails from the Division of Child Development and Early Education (DCDEE) and from your assigned child care consultant. DCDEE Website I encourage you to utilize the DCDEE website, https://ncchildcare.ncdhhs.gov/, on a regular basis. All the laws, rules and regulations, item number listing, sanitation requirements, and provider documents can be found on the website. Additionally, there are many resources such as DCDEE Moodle where you can complete health and safety training free of charge. The What’s New tab provides current information that is sent out through blast emails. Administrator Qualification Both Directors have now completed the North Carolina Early Childhood Administration Credential (NCECAC). Once the official transcript is received, the information will be uploaded to WORKS. Storage of Hazardous Materials We discussed checking all locks on cabinets to assure the locks are in good repair and closely completely. We discussed moving all shaving cream out of the classrooms to a teacher storage area. Plastic We discussed completing routine walkthroughs to monitor for moved plastic baggie storage, materials used for decorations, sheet protectors and the placement of items on walls to ensure compliance with accessibility to children under three. We discussed that anything placed or stored lower than five feet is considered accessible. Posted Items We discussed streamlining all required posted items to one area of the room for ease of monitoring for compliance. A bulletin board or designated area for required posted documents is acceptable. We discussed using cardstock in the classrooms serving children under three for your documents instead of sheet protectors. You can laminate documents as long as lamination does not peel or separate if it is posted lower than five feet. Outdoor Safety We discussed the concerns with the iron gate and fence on the outdoor play area four (4) serving infants/toddlers. The space between broken slates and the distance of the gate from the ground in several areas is too large and could pose entrapment and or allow small children to crawl under. You shared that the area is not used often and we discussed upfitting the area for safety and shade. I suggest removing the play structure, repairing the iron fence and measuring each area for compliance. I suggested that the mesh meeting could be used however, should reach the bottom of the gate and fence At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Thank you for your time today. If you have questions or concerns regarding today’s visit, please contact me at Lisa.Eddins-Smith@dhhs.nc.gov or 980-748-6270 or Amy Italiano, Licensing Supervisor, at amy.italiano@dhhs.nc.gov or 704-936-6065. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0803 · Violation

Name of Operation: HARBOR VIEW CREATIVE LEARNING CENTER Facility ID: 60004078 Consultant: LISA EDDINS-SMITH Operation Type: Center Case Number: Visit Date: 12/9/2025 Number Present: 154 Completed Date: 12/9/2025 Age: From 0 To 5 Total Minutes: 195 Time In: 10:20 AM Time Out: 01:35 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with all applicable childcare requirements during a Routine Unannounced visit. The current One-Star Rated License was issued on June 03, 2021. The facility has a compliance history of 84 % prior to today’s visit. The last annual compliance visit was conducted June 5, 2025. Upon my arrival, I was greeted by the Co- Directors, Jackie Hennings, and Connie Gonzalez. I introduced myself and stated the reason for the visit. Ms. Hennings assisted me with the visit. A walk-through of the center was conducted. All indoor areas were monitored. During a walkthrough of indoor and outdoor areas today I observed children engaged in activity centers, transitions, circle time, tummy time, personal care routines, and teacher directed activities. I observed teachers on the floor with the children encouraging play and interacting during teacher director activities. The teachers were nurturing and caring in their interactions with the children. There have been six (6) new staff hired since the annual compliance visit. I reviewed all the new staff files and found in compliance. I reviewed the Staff and Training Worksheets provided to verify items needed for veteran staff today and found in compliance. The following items were monitored today: License Posted/Permit Restrictions: The license was posted, and all restrictions were in compliance. Supervision: Each group of children was adequately supervised during the visit. Staff/Child Ratio: The ratios were maintained during today’s visit. CPR: All staff are current with CPR/First Aid. First Aid: All staff are current with CPR/First Aid. CBC Qualification: Staff were current with Criminal Background Check (CBC) qualifications. The requirements for ABCMS have been met and the center is in compliance. ITS-SIDS: I reviewed the staff requiring ITS-SIDS training and found in compliance. Safe sleep policy and sleep charts: I reviewed the center safe sleep policy, observed it posted and monitored sleep charts. The center is in compliance. Emergency Medical Care Plan: The Emergency Care Plan was posted and current. Administration of Medication: I monitored all topical creams and found in compliance. There are three (3) children in the facility currently with emergency medications. A violation was cited for Benadryl not available on site for a child requiring an Epi-Pen and Benadryl on the FARE plan.. Storage of Hazardous Substances and Medications: I monitored storage of hazardous materials and medications in each room and found in compliance. General Safety: I monitored each room for general safety and found classrooms in compliance. In the rooms serving children under three, I monitored for general safety, small parts and plastic bags. A violation was cited. Discipline: There were no discipline concerns; appropriate discipline was provided. Nurturing tones were heard when staff spoke with children. Adequate/Approved Space: Each group of children were observed in licensed approved space. Program Records: A sanitation inspection was completed July 14, 2025, with a Superior classification. The last fire inspection was conducted on October 29, 2025, and your facility was approved for daytime care only. Posted items required were observed and met compliance. Program records were reviewed. The last fire drill was conducted November 13, 2025. The last lock down drill was conducted on September 23, 2025. The playground inspections and the incident log were in compliance. The EPR is dated December 9, 2024, and the ready-to-go file was monitored and found in compliance. The following violations were cited today: Violation Number Comment Rule 847 Parent's medication authorization did not include required information. In Space 10, a child requiring Benadryl on the Medical Action plan per a physician did not have the medication on site. 10A NCAC 09 .0803(4)(6-9) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In Space 6, a hot wheels was in a cubby and construction paper wrapped in plastic was accessible to children. In space 3, a plastic bag with soiled clothes was in a bottle bag accessible to children. .0604(q) Compliance Statement: Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before December 23, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware that any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Email the information to: Lisa.Eddins-Smith@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time-period. Technical Assistance DCDEE Website and Current Forms I encourage you to utilize the DCDEE website, https://ncchildcare.ncdhhs.gov/, on a regular basis. All the laws, rules and regulations, item number listing, sanitation requirements, and provider documents can be found on the website. Additionally, there are many resources such as DCDEE Moodle where you can complete health and safety trainings free of charge. The What’s New tab provides current information that is sent out through blast emails. We discussed updating provider forms, so you are using the most current forms available. QRIS/Pathway to the Stars We discussed the pathway, timeline, and resources available to your use. The Division has a timeline for transitioning to current Pathway to the Stars by December 2026. You plan to move forward with Pathway 1 at a One Star Level. You will not complete the Rated License Assessments. NC FELD Training We discussed utilizing the NC Foundations for Early Learning and Development resource book to prepare your teachers. I recommend taking the NC FELD training offered through Child Care Resources. The training description and calendar can be accessed here: https://www.childcareresourcesinc.org/training . CCRI will also contract training for your facility if you are interested. NC Rated License Project We discussed that you can train and equip your teachers using the resources for Get Ready for the 3’s / QRIS even though you are not using this pathway. Visit the NCRLAP’s website, https://www.ncrlap.org/ for more information about updated resources, credit hour trainings, and outreach assessment opportunities to help you become familiar with these tools. MOODLE Staff Orientation and Child Development Courses We discussed that Moodle now offers orientation and child development training for your staff. Moodle can be accessed here: https://www.dcdee.moodle.nc.gov/ HEALTHY SOCIAL BEHAVIORS PROJECT Supporting teachers to develop pro-social early childhood learning environments that help to prevent suspension and expulsion, as related to challenging behaviors. We are specialists with early childhood education backgrounds who are passionate about empowering teachers to develop learning environments that promote pro-social skills in young children. Our statewide team includes behavior specialists, fidelity coaches, an education specialist, and a project manager covering all 100 counties in North Carolina. The Healthy Social Behaviors project is an initiative of the North Carolina Resource and Referral Council funded by the North Carolina Department of Child Development and Early Education (DCDEE). Contact Stephanie Dreyer, Child Care Resources Inc. 704-376-6697 x 120 | sdreyer@childcareresourcesinc.org for more information. Child Care Resources Technical Assistance Child Care Resources Inc. provides technical assistance to help you enhance the quality of care you provide for children and families. Our specialists work at your site — with individual classrooms or your entire program — to help you meet short- or long-term goals, maintain higher quality, address your professional development needs, and support program start-up or corrective action requirements. For more information visit: https://www.childcareresourcesinc.org/technical-assistance At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Thank you for your time today. If you have questions or concerns regarding today’s visit, please contact me at Lisa.Eddins-Smith@dhhs.nc.gov or 980-748-6270. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: HARBOR VIEW CREATIVE LEARNING CENTER Facility ID: 60004078 Consultant: LISA EDDINS-SMITH Operation Type: Center Case Number: Visit Date: 12/9/2025 Number Present: 154 Completed Date: 12/9/2025 Age: From 0 To 5 Total Minutes: 195 Time In: 10:20 AM Time Out: 01:35 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with all applicable childcare requirements during a Routine Unannounced visit. The current One-Star Rated License was issued on June 03, 2021. The facility has a compliance history of 84 % prior to today’s visit. The last annual compliance visit was conducted June 5, 2025. Upon my arrival, I was greeted by the Co- Directors, Jackie Hennings, and Connie Gonzalez. I introduced myself and stated the reason for the visit. Ms. Hennings assisted me with the visit. A walk-through of the center was conducted. All indoor areas were monitored. During a walkthrough of indoor and outdoor areas today I observed children engaged in activity centers, transitions, circle time, tummy time, personal care routines, and teacher directed activities. I observed teachers on the floor with the children encouraging play and interacting during teacher director activities. The teachers were nurturing and caring in their interactions with the children. There have been six (6) new staff hired since the annual compliance visit. I reviewed all the new staff files and found in compliance. I reviewed the Staff and Training Worksheets provided to verify items needed for veteran staff today and found in compliance. The following items were monitored today: License Posted/Permit Restrictions: The license was posted, and all restrictions were in compliance. Supervision: Each group of children was adequately supervised during the visit. Staff/Child Ratio: The ratios were maintained during today’s visit. CPR: All staff are current with CPR/First Aid. First Aid: All staff are current with CPR/First Aid. CBC Qualification: Staff were current with Criminal Background Check (CBC) qualifications. The requirements for ABCMS have been met and the center is in compliance. ITS-SIDS: I reviewed the staff requiring ITS-SIDS training and found in compliance. Safe sleep policy and sleep charts: I reviewed the center safe sleep policy, observed it posted and monitored sleep charts. The center is in compliance. Emergency Medical Care Plan: The Emergency Care Plan was posted and current. Administration of Medication: I monitored all topical creams and found in compliance. There are three (3) children in the facility currently with emergency medications. A violation was cited for Benadryl not available on site for a child requiring an Epi-Pen and Benadryl on the FARE plan.. Storage of Hazardous Substances and Medications: I monitored storage of hazardous materials and medications in each room and found in compliance. General Safety: I monitored each room for general safety and found classrooms in compliance. In the rooms serving children under three, I monitored for general safety, small parts and plastic bags. A violation was cited. Discipline: There were no discipline concerns; appropriate discipline was provided. Nurturing tones were heard when staff spoke with children. Adequate/Approved Space: Each group of children were observed in licensed approved space. Program Records: A sanitation inspection was completed July 14, 2025, with a Superior classification. The last fire inspection was conducted on October 29, 2025, and your facility was approved for daytime care only. Posted items required were observed and met compliance. Program records were reviewed. The last fire drill was conducted November 13, 2025. The last lock down drill was conducted on September 23, 2025. The playground inspections and the incident log were in compliance. The EPR is dated December 9, 2024, and the ready-to-go file was monitored and found in compliance. The following violations were cited today: Violation Number Comment Rule 847 Parent's medication authorization did not include required information. In Space 10, a child requiring Benadryl on the Medical Action plan per a physician did not have the medication on site. 10A NCAC 09 .0803(4)(6-9) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In Space 6, a hot wheels was in a cubby and construction paper wrapped in plastic was accessible to children. In space 3, a plastic bag with soiled clothes was in a bottle bag accessible to children. .0604(q) Compliance Statement: Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before December 23, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware that any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Email the information to: Lisa.Eddins-Smith@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time-period. Technical Assistance DCDEE Website and Current Forms I encourage you to utilize the DCDEE website, https://ncchildcare.ncdhhs.gov/, on a regular basis. All the laws, rules and regulations, item number listing, sanitation requirements, and provider documents can be found on the website. Additionally, there are many resources such as DCDEE Moodle where you can complete health and safety trainings free of charge. The What’s New tab provides current information that is sent out through blast emails. We discussed updating provider forms, so you are using the most current forms available. QRIS/Pathway to the Stars We discussed the pathway, timeline, and resources available to your use. The Division has a timeline for transitioning to current Pathway to the Stars by December 2026. You plan to move forward with Pathway 1 at a One Star Level. You will not complete the Rated License Assessments. NC FELD Training We discussed utilizing the NC Foundations for Early Learning and Development resource book to prepare your teachers. I recommend taking the NC FELD training offered through Child Care Resources. The training description and calendar can be accessed here: https://www.childcareresourcesinc.org/training . CCRI will also contract training for your facility if you are interested. NC Rated License Project We discussed that you can train and equip your teachers using the resources for Get Ready for the 3’s / QRIS even though you are not using this pathway. Visit the NCRLAP’s website, https://www.ncrlap.org/ for more information about updated resources, credit hour trainings, and outreach assessment opportunities to help you become familiar with these tools. MOODLE Staff Orientation and Child Development Courses We discussed that Moodle now offers orientation and child development training for your staff. Moodle can be accessed here: https://www.dcdee.moodle.nc.gov/ HEALTHY SOCIAL BEHAVIORS PROJECT Supporting teachers to develop pro-social early childhood learning environments that help to prevent suspension and expulsion, as related to challenging behaviors. We are specialists with early childhood education backgrounds who are passionate about empowering teachers to develop learning environments that promote pro-social skills in young children. Our statewide team includes behavior specialists, fidelity coaches, an education specialist, and a project manager covering all 100 counties in North Carolina. The Healthy Social Behaviors project is an initiative of the North Carolina Resource and Referral Council funded by the North Carolina Department of Child Development and Early Education (DCDEE). Contact Stephanie Dreyer, Child Care Resources Inc. 704-376-6697 x 120 | sdreyer@childcareresourcesinc.org for more information. Child Care Resources Technical Assistance Child Care Resources Inc. provides technical assistance to help you enhance the quality of care you provide for children and families. Our specialists work at your site — with individual classrooms or your entire program — to help you meet short- or long-term goals, maintain higher quality, address your professional development needs, and support program start-up or corrective action requirements. For more information visit: https://www.childcareresourcesinc.org/technical-assistance At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Thank you for your time today. If you have questions or concerns regarding today’s visit, please contact me at Lisa.Eddins-Smith@dhhs.nc.gov or 980-748-6270. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0701 · Violation

Name of Operation: HARBOR VIEW CREATIVE LEARNING CENTER Facility ID: 60004078 Consultant: LISA EDDINS-SMITH Operation Type: Center Case Number: Visit Date: 6/5/2025 Number Present: 152 Completed Date: 6/5/2025 Age: From 0 To 5 Total Minutes: 295 Time In: 08:50 AM Time Out: 01:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with all applicable childcare requirements during the Annual Compliance Visit. Amy Italiano, Lead Child Care Consultant, assisted me with today’s visit. The current One-Star Rated License was issued on June 03, 2021. The facility has a compliance history of 91 % prior to today’s visit. The NC Secretary of State website was reviewed on June 3, 2025, and Harbor View Creative Learning Center, LLC was listed as current- active. Upon my arrival, I was greeted by Laura Manuel, Floater. Ms. Manuel alerted Jackie Hennings, Director I was at the facility. Ms. Hennings greeted me. I stated the reason for the visit and reviewed the items we would monitor today. All items required to be posted were observed in compliance. Ms. Italiano arrived and reviewed the staff and children’s files. Melanie Little, Administrative Assistant assisted with emergency medication monitoring during the visit. A sanitation inspection was completed January 31, 2025, with a Superior classification. The last fire inspection was conducted November 11, 2024, and the facility was approved for daytime care only. The last fire drill was conducted May 30, 2025. The last shelter in place was conducted March 28, 2025. The playground inspections and the incident log was monitored and the center files incidents in a notebook. All incident reports were moved to children’s files. The EPR is dated December 2024 and the ready to go file was monitored and found in compliance. I conducted a walk-through of the facility with Ms. Hennings while Ms. Italiano reviewed the files. All indoor areas were monitored. The outdoor area was observed from the covered sidewalk due to inclement weather. I was unable to monitor the outdoor play area. I observed each learning environment and found supervision and staff/child ratios in compliance. Children throughout the facility were participating in personal care routines, breakfast, activity areas, teacher directed activities, circle time and transitions. The caregivers were interacting and meeting the developmental needs for each of the children. Nurturing tones were heard when staff spoke with children. There were no discipline concerns. Each group of children were observed in licensed approved space. In the room serving infants twelve months or younger I monitored safe sleep policy and sleep charts. The safe sleep policy was posted and safe sleep charts were monitored and found in compliance. In the rooms serving infants, toddlers and twos, Ms. Hennings assisted me as I monitored all diaper creams and found in compliance. All bottles were labeled and dated. Feeding charts for children under 15 months of age were posted and in compliance. The center currently has seven (7) children requiring emergency medication. I monitored the medications , required forms and found in compliance. I monitored the storage of hazardous materials in all classrooms. In the room serving infants, I observed white out stored in a teacher drawer on a counter accessible to children. I monitored all classrooms for general safety. In rooms serving infants and toddlers, I observed homemade sensory bottles with loose caps, a baggie containing hair ties, a teacher supply basket containing hair ties and other and small parts accessible to children. See the violations section of the visit summary. Ms. Italiano reviewed staff files using the most current staff and training worksheets. The files for fourteen (14) new staff hired since the last compliance visit were reviewed. Ten (10) percent of veteran staff files were reviewed. Violations can be viewed in the violations section of this Visit Summary. I was provided with the ABCMS roster and found the current staff in compliance. Ten (10) percent of children’s files were monitored and found in compliance. The following violations were cited today: Violation Number Comment Rule 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In Space 2 white out was in a bin on a shelf lower than five feet accessible to children. .2820(b) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In Space 2 sensory tubes containing small parts and loose caps were accessible to children. In space 4, a baggie with a books and hairbands were on a counter lower than five (5) feet accessible to children. In Space 6, a baggie with clothes was located in a cubby accessible to children and a baggie with hair ties was located lower than five (5) feet accessible to children. In Space 7 and Space 11, a baggie with wipes in a cubby and opened diapers in a cubby were accessible to children. .0604(q) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One (1) staff member hired 5/16/2025 had a medical report on file dated 5/12/2025. One (1) staff member hired 4/7/2025 had a medical report on file dated 4/10/2025. 10A NCAC 09 .0701(a) 1044 Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). One (1) employee had a qualifying letter on file which expired 5/28/2025. G.S. 110-90.2(b) & .2703(n)&(o) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. One staff member requiring twenty (20) hours of training by 5/7/2025 received eight (8) hours. .1103(a) 1757 A valid qualification letter was not on file and available to review at the facility. One (1) employee had an expired qualifying letter dated 5/28/2025. G.S. 110-90.2(b) & (d) & .2703(e) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One staff member hired 5/21/2024 completed the training 9/3/2024. .1102(g) Compliance Statement: Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before June 19, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware that any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Email the information to: Lisa.Eddins-Smith@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time-period. Technical Assistance: Reminders: Continue to review emails from the Division of Child Development and Early Education (DCDEE) and from your assigned child care consultant. DCDEE Website: I encourage you to utilize the DCDEE website, https://ncchildcare.ncdhhs.gov/, on a regular basis. All the laws, rules and regulations, item number listing, sanitation requirements, and provider documents can be found on the website. Additionally, there are many resources such as DCDEE Moodle where you can complete health and safety training free of charge. The What’s New tab provides current information that is sent out through blast emails. A newer version of sleep charts and the Summary of Law is available on our website. Safe Sleep Charts We discussed that record retention can be found in Chapter 9 at 10A NCAC 09 .2318 CHILD CARE CENTER RECORD RETENTION for all records. Safe sleep charts must be kept for 30 days and are not required to be in the child’s file. Staff Training We discussed you will determine the annual date of evaluation for calculating ongoing training. You may calculate using the date of hire or from the last annual compliance visit We calculated today’s training according to the last annual compliance visit. We discussed that you will choose completion date or due date to document Health and Safety Training on the Staff and Training Worksheet for consistency. Please mark which method you choose to use on the worksheet. Administrator Qualification Both Directors are new to the state. Discussions were held regarding the North Carolina Early Childhood Administration Credential (NCECAC). You did not begin working toward the completion of the NCECAC or its equivalent within six months after assuming administrative duties. We discussed that you will enroll in the available course beginning August, 2025, send me registration confirmation and shall complete the credential or its equivalent within two years after beginning the course to complete the credential. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Thank you for your time today. If you have questions or concerns regarding today’s visit, please contact me at Lisa.Eddins-Smith@dhhs.nc.gov or 980-748-6270. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .2318 · Violation

Name of Operation: HARBOR VIEW CREATIVE LEARNING CENTER Facility ID: 60004078 Consultant: LISA EDDINS-SMITH Operation Type: Center Case Number: Visit Date: 6/5/2025 Number Present: 152 Completed Date: 6/5/2025 Age: From 0 To 5 Total Minutes: 295 Time In: 08:50 AM Time Out: 01:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with all applicable childcare requirements during the Annual Compliance Visit. Amy Italiano, Lead Child Care Consultant, assisted me with today’s visit. The current One-Star Rated License was issued on June 03, 2021. The facility has a compliance history of 91 % prior to today’s visit. The NC Secretary of State website was reviewed on June 3, 2025, and Harbor View Creative Learning Center, LLC was listed as current- active. Upon my arrival, I was greeted by Laura Manuel, Floater. Ms. Manuel alerted Jackie Hennings, Director I was at the facility. Ms. Hennings greeted me. I stated the reason for the visit and reviewed the items we would monitor today. All items required to be posted were observed in compliance. Ms. Italiano arrived and reviewed the staff and children’s files. Melanie Little, Administrative Assistant assisted with emergency medication monitoring during the visit. A sanitation inspection was completed January 31, 2025, with a Superior classification. The last fire inspection was conducted November 11, 2024, and the facility was approved for daytime care only. The last fire drill was conducted May 30, 2025. The last shelter in place was conducted March 28, 2025. The playground inspections and the incident log was monitored and the center files incidents in a notebook. All incident reports were moved to children’s files. The EPR is dated December 2024 and the ready to go file was monitored and found in compliance. I conducted a walk-through of the facility with Ms. Hennings while Ms. Italiano reviewed the files. All indoor areas were monitored. The outdoor area was observed from the covered sidewalk due to inclement weather. I was unable to monitor the outdoor play area. I observed each learning environment and found supervision and staff/child ratios in compliance. Children throughout the facility were participating in personal care routines, breakfast, activity areas, teacher directed activities, circle time and transitions. The caregivers were interacting and meeting the developmental needs for each of the children. Nurturing tones were heard when staff spoke with children. There were no discipline concerns. Each group of children were observed in licensed approved space. In the room serving infants twelve months or younger I monitored safe sleep policy and sleep charts. The safe sleep policy was posted and safe sleep charts were monitored and found in compliance. In the rooms serving infants, toddlers and twos, Ms. Hennings assisted me as I monitored all diaper creams and found in compliance. All bottles were labeled and dated. Feeding charts for children under 15 months of age were posted and in compliance. The center currently has seven (7) children requiring emergency medication. I monitored the medications , required forms and found in compliance. I monitored the storage of hazardous materials in all classrooms. In the room serving infants, I observed white out stored in a teacher drawer on a counter accessible to children. I monitored all classrooms for general safety. In rooms serving infants and toddlers, I observed homemade sensory bottles with loose caps, a baggie containing hair ties, a teacher supply basket containing hair ties and other and small parts accessible to children. See the violations section of the visit summary. Ms. Italiano reviewed staff files using the most current staff and training worksheets. The files for fourteen (14) new staff hired since the last compliance visit were reviewed. Ten (10) percent of veteran staff files were reviewed. Violations can be viewed in the violations section of this Visit Summary. I was provided with the ABCMS roster and found the current staff in compliance. Ten (10) percent of children’s files were monitored and found in compliance. The following violations were cited today: Violation Number Comment Rule 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In Space 2 white out was in a bin on a shelf lower than five feet accessible to children. .2820(b) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In Space 2 sensory tubes containing small parts and loose caps were accessible to children. In space 4, a baggie with a books and hairbands were on a counter lower than five (5) feet accessible to children. In Space 6, a baggie with clothes was located in a cubby accessible to children and a baggie with hair ties was located lower than five (5) feet accessible to children. In Space 7 and Space 11, a baggie with wipes in a cubby and opened diapers in a cubby were accessible to children. .0604(q) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One (1) staff member hired 5/16/2025 had a medical report on file dated 5/12/2025. One (1) staff member hired 4/7/2025 had a medical report on file dated 4/10/2025. 10A NCAC 09 .0701(a) 1044 Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). One (1) employee had a qualifying letter on file which expired 5/28/2025. G.S. 110-90.2(b) & .2703(n)&(o) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. One staff member requiring twenty (20) hours of training by 5/7/2025 received eight (8) hours. .1103(a) 1757 A valid qualification letter was not on file and available to review at the facility. One (1) employee had an expired qualifying letter dated 5/28/2025. G.S. 110-90.2(b) & (d) & .2703(e) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One staff member hired 5/21/2024 completed the training 9/3/2024. .1102(g) Compliance Statement: Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before June 19, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware that any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Email the information to: Lisa.Eddins-Smith@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time-period. Technical Assistance: Reminders: Continue to review emails from the Division of Child Development and Early Education (DCDEE) and from your assigned child care consultant. DCDEE Website: I encourage you to utilize the DCDEE website, https://ncchildcare.ncdhhs.gov/, on a regular basis. All the laws, rules and regulations, item number listing, sanitation requirements, and provider documents can be found on the website. Additionally, there are many resources such as DCDEE Moodle where you can complete health and safety training free of charge. The What’s New tab provides current information that is sent out through blast emails. A newer version of sleep charts and the Summary of Law is available on our website. Safe Sleep Charts We discussed that record retention can be found in Chapter 9 at 10A NCAC 09 .2318 CHILD CARE CENTER RECORD RETENTION for all records. Safe sleep charts must be kept for 30 days and are not required to be in the child’s file. Staff Training We discussed you will determine the annual date of evaluation for calculating ongoing training. You may calculate using the date of hire or from the last annual compliance visit We calculated today’s training according to the last annual compliance visit. We discussed that you will choose completion date or due date to document Health and Safety Training on the Staff and Training Worksheet for consistency. Please mark which method you choose to use on the worksheet. Administrator Qualification Both Directors are new to the state. Discussions were held regarding the North Carolina Early Childhood Administration Credential (NCECAC). You did not begin working toward the completion of the NCECAC or its equivalent within six months after assuming administrative duties. We discussed that you will enroll in the available course beginning August, 2025, send me registration confirmation and shall complete the credential or its equivalent within two years after beginning the course to complete the credential. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Thank you for your time today. If you have questions or concerns regarding today’s visit, please contact me at Lisa.Eddins-Smith@dhhs.nc.gov or 980-748-6270. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: HARBOR VIEW CREATIVE LEARNING CENTER Facility ID: 60004078 Consultant: LISA EDDINS-SMITH Operation Type: Center Case Number: Visit Date: 6/5/2025 Number Present: 152 Completed Date: 6/5/2025 Age: From 0 To 5 Total Minutes: 295 Time In: 08:50 AM Time Out: 01:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with all applicable childcare requirements during the Annual Compliance Visit. Amy Italiano, Lead Child Care Consultant, assisted me with today’s visit. The current One-Star Rated License was issued on June 03, 2021. The facility has a compliance history of 91 % prior to today’s visit. The NC Secretary of State website was reviewed on June 3, 2025, and Harbor View Creative Learning Center, LLC was listed as current- active. Upon my arrival, I was greeted by Laura Manuel, Floater. Ms. Manuel alerted Jackie Hennings, Director I was at the facility. Ms. Hennings greeted me. I stated the reason for the visit and reviewed the items we would monitor today. All items required to be posted were observed in compliance. Ms. Italiano arrived and reviewed the staff and children’s files. Melanie Little, Administrative Assistant assisted with emergency medication monitoring during the visit. A sanitation inspection was completed January 31, 2025, with a Superior classification. The last fire inspection was conducted November 11, 2024, and the facility was approved for daytime care only. The last fire drill was conducted May 30, 2025. The last shelter in place was conducted March 28, 2025. The playground inspections and the incident log was monitored and the center files incidents in a notebook. All incident reports were moved to children’s files. The EPR is dated December 2024 and the ready to go file was monitored and found in compliance. I conducted a walk-through of the facility with Ms. Hennings while Ms. Italiano reviewed the files. All indoor areas were monitored. The outdoor area was observed from the covered sidewalk due to inclement weather. I was unable to monitor the outdoor play area. I observed each learning environment and found supervision and staff/child ratios in compliance. Children throughout the facility were participating in personal care routines, breakfast, activity areas, teacher directed activities, circle time and transitions. The caregivers were interacting and meeting the developmental needs for each of the children. Nurturing tones were heard when staff spoke with children. There were no discipline concerns. Each group of children were observed in licensed approved space. In the room serving infants twelve months or younger I monitored safe sleep policy and sleep charts. The safe sleep policy was posted and safe sleep charts were monitored and found in compliance. In the rooms serving infants, toddlers and twos, Ms. Hennings assisted me as I monitored all diaper creams and found in compliance. All bottles were labeled and dated. Feeding charts for children under 15 months of age were posted and in compliance. The center currently has seven (7) children requiring emergency medication. I monitored the medications , required forms and found in compliance. I monitored the storage of hazardous materials in all classrooms. In the room serving infants, I observed white out stored in a teacher drawer on a counter accessible to children. I monitored all classrooms for general safety. In rooms serving infants and toddlers, I observed homemade sensory bottles with loose caps, a baggie containing hair ties, a teacher supply basket containing hair ties and other and small parts accessible to children. See the violations section of the visit summary. Ms. Italiano reviewed staff files using the most current staff and training worksheets. The files for fourteen (14) new staff hired since the last compliance visit were reviewed. Ten (10) percent of veteran staff files were reviewed. Violations can be viewed in the violations section of this Visit Summary. I was provided with the ABCMS roster and found the current staff in compliance. Ten (10) percent of children’s files were monitored and found in compliance. The following violations were cited today: Violation Number Comment Rule 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In Space 2 white out was in a bin on a shelf lower than five feet accessible to children. .2820(b) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In Space 2 sensory tubes containing small parts and loose caps were accessible to children. In space 4, a baggie with a books and hairbands were on a counter lower than five (5) feet accessible to children. In Space 6, a baggie with clothes was located in a cubby accessible to children and a baggie with hair ties was located lower than five (5) feet accessible to children. In Space 7 and Space 11, a baggie with wipes in a cubby and opened diapers in a cubby were accessible to children. .0604(q) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One (1) staff member hired 5/16/2025 had a medical report on file dated 5/12/2025. One (1) staff member hired 4/7/2025 had a medical report on file dated 4/10/2025. 10A NCAC 09 .0701(a) 1044 Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). One (1) employee had a qualifying letter on file which expired 5/28/2025. G.S. 110-90.2(b) & .2703(n)&(o) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. One staff member requiring twenty (20) hours of training by 5/7/2025 received eight (8) hours. .1103(a) 1757 A valid qualification letter was not on file and available to review at the facility. One (1) employee had an expired qualifying letter dated 5/28/2025. G.S. 110-90.2(b) & (d) & .2703(e) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One staff member hired 5/21/2024 completed the training 9/3/2024. .1102(g) Compliance Statement: Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before June 19, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware that any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Email the information to: Lisa.Eddins-Smith@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time-period. Technical Assistance: Reminders: Continue to review emails from the Division of Child Development and Early Education (DCDEE) and from your assigned child care consultant. DCDEE Website: I encourage you to utilize the DCDEE website, https://ncchildcare.ncdhhs.gov/, on a regular basis. All the laws, rules and regulations, item number listing, sanitation requirements, and provider documents can be found on the website. Additionally, there are many resources such as DCDEE Moodle where you can complete health and safety training free of charge. The What’s New tab provides current information that is sent out through blast emails. A newer version of sleep charts and the Summary of Law is available on our website. Safe Sleep Charts We discussed that record retention can be found in Chapter 9 at 10A NCAC 09 .2318 CHILD CARE CENTER RECORD RETENTION for all records. Safe sleep charts must be kept for 30 days and are not required to be in the child’s file. Staff Training We discussed you will determine the annual date of evaluation for calculating ongoing training. You may calculate using the date of hire or from the last annual compliance visit We calculated today’s training according to the last annual compliance visit. We discussed that you will choose completion date or due date to document Health and Safety Training on the Staff and Training Worksheet for consistency. Please mark which method you choose to use on the worksheet. Administrator Qualification Both Directors are new to the state. Discussions were held regarding the North Carolina Early Childhood Administration Credential (NCECAC). You did not begin working toward the completion of the NCECAC or its equivalent within six months after assuming administrative duties. We discussed that you will enroll in the available course beginning August, 2025, send me registration confirmation and shall complete the credential or its equivalent within two years after beginning the course to complete the credential. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Thank you for your time today. If you have questions or concerns regarding today’s visit, please contact me at Lisa.Eddins-Smith@dhhs.nc.gov or 980-748-6270. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: HARBOR VIEW CREATIVE LEARNING CENTER Facility ID: 60004078 Consultant: LISA EDDINS-SMITH Operation Type: Center Case Number: Visit Date: 6/5/2025 Number Present: 152 Completed Date: 6/5/2025 Age: From 0 To 5 Total Minutes: 295 Time In: 08:50 AM Time Out: 01:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with all applicable childcare requirements during the Annual Compliance Visit. Amy Italiano, Lead Child Care Consultant, assisted me with today’s visit. The current One-Star Rated License was issued on June 03, 2021. The facility has a compliance history of 91 % prior to today’s visit. The NC Secretary of State website was reviewed on June 3, 2025, and Harbor View Creative Learning Center, LLC was listed as current- active. Upon my arrival, I was greeted by Laura Manuel, Floater. Ms. Manuel alerted Jackie Hennings, Director I was at the facility. Ms. Hennings greeted me. I stated the reason for the visit and reviewed the items we would monitor today. All items required to be posted were observed in compliance. Ms. Italiano arrived and reviewed the staff and children’s files. Melanie Little, Administrative Assistant assisted with emergency medication monitoring during the visit. A sanitation inspection was completed January 31, 2025, with a Superior classification. The last fire inspection was conducted November 11, 2024, and the facility was approved for daytime care only. The last fire drill was conducted May 30, 2025. The last shelter in place was conducted March 28, 2025. The playground inspections and the incident log was monitored and the center files incidents in a notebook. All incident reports were moved to children’s files. The EPR is dated December 2024 and the ready to go file was monitored and found in compliance. I conducted a walk-through of the facility with Ms. Hennings while Ms. Italiano reviewed the files. All indoor areas were monitored. The outdoor area was observed from the covered sidewalk due to inclement weather. I was unable to monitor the outdoor play area. I observed each learning environment and found supervision and staff/child ratios in compliance. Children throughout the facility were participating in personal care routines, breakfast, activity areas, teacher directed activities, circle time and transitions. The caregivers were interacting and meeting the developmental needs for each of the children. Nurturing tones were heard when staff spoke with children. There were no discipline concerns. Each group of children were observed in licensed approved space. In the room serving infants twelve months or younger I monitored safe sleep policy and sleep charts. The safe sleep policy was posted and safe sleep charts were monitored and found in compliance. In the rooms serving infants, toddlers and twos, Ms. Hennings assisted me as I monitored all diaper creams and found in compliance. All bottles were labeled and dated. Feeding charts for children under 15 months of age were posted and in compliance. The center currently has seven (7) children requiring emergency medication. I monitored the medications , required forms and found in compliance. I monitored the storage of hazardous materials in all classrooms. In the room serving infants, I observed white out stored in a teacher drawer on a counter accessible to children. I monitored all classrooms for general safety. In rooms serving infants and toddlers, I observed homemade sensory bottles with loose caps, a baggie containing hair ties, a teacher supply basket containing hair ties and other and small parts accessible to children. See the violations section of the visit summary. Ms. Italiano reviewed staff files using the most current staff and training worksheets. The files for fourteen (14) new staff hired since the last compliance visit were reviewed. Ten (10) percent of veteran staff files were reviewed. Violations can be viewed in the violations section of this Visit Summary. I was provided with the ABCMS roster and found the current staff in compliance. Ten (10) percent of children’s files were monitored and found in compliance. The following violations were cited today: Violation Number Comment Rule 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In Space 2 white out was in a bin on a shelf lower than five feet accessible to children. .2820(b) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In Space 2 sensory tubes containing small parts and loose caps were accessible to children. In space 4, a baggie with a books and hairbands were on a counter lower than five (5) feet accessible to children. In Space 6, a baggie with clothes was located in a cubby accessible to children and a baggie with hair ties was located lower than five (5) feet accessible to children. In Space 7 and Space 11, a baggie with wipes in a cubby and opened diapers in a cubby were accessible to children. .0604(q) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One (1) staff member hired 5/16/2025 had a medical report on file dated 5/12/2025. One (1) staff member hired 4/7/2025 had a medical report on file dated 4/10/2025. 10A NCAC 09 .0701(a) 1044 Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). One (1) employee had a qualifying letter on file which expired 5/28/2025. G.S. 110-90.2(b) & .2703(n)&(o) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. One staff member requiring twenty (20) hours of training by 5/7/2025 received eight (8) hours. .1103(a) 1757 A valid qualification letter was not on file and available to review at the facility. One (1) employee had an expired qualifying letter dated 5/28/2025. G.S. 110-90.2(b) & (d) & .2703(e) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One staff member hired 5/21/2024 completed the training 9/3/2024. .1102(g) Compliance Statement: Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before June 19, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware that any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Email the information to: Lisa.Eddins-Smith@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time-period. Technical Assistance: Reminders: Continue to review emails from the Division of Child Development and Early Education (DCDEE) and from your assigned child care consultant. DCDEE Website: I encourage you to utilize the DCDEE website, https://ncchildcare.ncdhhs.gov/, on a regular basis. All the laws, rules and regulations, item number listing, sanitation requirements, and provider documents can be found on the website. Additionally, there are many resources such as DCDEE Moodle where you can complete health and safety training free of charge. The What’s New tab provides current information that is sent out through blast emails. A newer version of sleep charts and the Summary of Law is available on our website. Safe Sleep Charts We discussed that record retention can be found in Chapter 9 at 10A NCAC 09 .2318 CHILD CARE CENTER RECORD RETENTION for all records. Safe sleep charts must be kept for 30 days and are not required to be in the child’s file. Staff Training We discussed you will determine the annual date of evaluation for calculating ongoing training. You may calculate using the date of hire or from the last annual compliance visit We calculated today’s training according to the last annual compliance visit. We discussed that you will choose completion date or due date to document Health and Safety Training on the Staff and Training Worksheet for consistency. Please mark which method you choose to use on the worksheet. Administrator Qualification Both Directors are new to the state. Discussions were held regarding the North Carolina Early Childhood Administration Credential (NCECAC). You did not begin working toward the completion of the NCECAC or its equivalent within six months after assuming administrative duties. We discussed that you will enroll in the available course beginning August, 2025, send me registration confirmation and shall complete the credential or its equivalent within two years after beginning the course to complete the credential. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Thank you for your time today. If you have questions or concerns regarding today’s visit, please contact me at Lisa.Eddins-Smith@dhhs.nc.gov or 980-748-6270. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0604 · Violation

Name of Operation: HARBOR VIEW CREATIVE LEARNING CENTER Facility ID: 60004078 Consultant: LISA EDDINS-SMITH Operation Type: Center Case Number: Visit Date: 2/18/2025 Number Present: 158 Completed Date: 2/18/2025 Age: From 0 To 5 Total Minutes: 340 Time In: 09:35 AM Time Out: 03:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with all applicable childcare requirements during a Routine Unannounced visit. The current One-Star Rated License was issued on June 03, 2021. The facility has a compliance history of 91 % prior to today’s visit. The NC Secretary of State website was reviewed on February 18, 2025, and Harbor View Creative Learning Center, LLC was listed as current- active. Upon my arrival, I was greeted by the Directors, Jackie Hennings, and Connie Gonzalez. I introduced myself and stated the reason for the visit. Both Directors assisted me with the visit. A walk-through of the center was conducted. All indoor areas were monitored. The following items were monitored today: Supervision, Staff / Child Ratio, CPR / First Aid, Special Training , CBC Qualification , ITS – SIDS, Emergency Medical Care Plan, Administration of Medication , Storage of Hazardous Products, Storage of Medication , General Safety , Discipline , Adequate / Approved Space , Program Records , License Posted and Permit Restrictions. Items required to be posted were observed and met compliance I observed children in the indoor learning environment and found supervision and staff/child ratios to be in compliance. Children throughout the facility were participating in group time, free play in activity areas, teacher directed activities, personal care routines, transitioning to lunch. Staff were observed assisting children with personal care routines, transitions, leading group time and supervising free choice activities. Caregivers were nurturing and attentive to the children. There are currently two (2) children with emergency medications. I reviewed the Medical Action Care Plan and Permission to Administer Form for both children and found in compliance. I monitored all diaper creams and found in compliance. In the rooms serving children under the age of three I monitored small parts and plastic bags and cited violations. monitored storage of hazardous materials and general safety throughout the facility and cited violations. See violations section. Program records were reviewed. A sanitation inspection was completed January 31, 2025 with a Superior classification. The last fire inspection was conducted November 11, 2024 and the facility was approved for daytime care only. The last fire drill was conducted on January 16, 2025. The last shelter in place was conducted January 20, 2025. The playground inspections and the incident log were monitored and in compliance. The EPR is dated December, 2024 and the ready to go file was monitored and found in compliance. Current Staff and Training Worksheets were received today. There have been fourteen new staff hired since the annual compliance visit was conducted on June 12, 2024. Files for the new staff were monitored. The following five (5) violations were cited today: Violation Number Comment Rule 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In Space 2, a power strip with an uncovered outlet was lower than five (5) feet accessible to children. 10A NCAC 09 .0604(c) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In Space 4 batteries located in a mesh storage container without a lock and lower than five (5) feet accessible to children. In Space 11, a string of battery operated lights and a battery were accessible to children. .2820(b) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In Spaces 1, 3, 4, 5, 6, 7, and 11 toys, including a car, a beaded maze and soft animals with marble eyes, pens marked not for children under 3, small clothes pins and foam brushes with small caps were observed accessible to children. In Spaces 3, 6 and 7 plastic including a baggie in a bottle bag, plastic wrapped construction paper, and a baggie containing calendar parts were observed accessible to children. .0604(q) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The last drill dated 1/20/25 was conducted after three months from the last drill conducted. .0604(u);.0302(d)(8) 1897 The child care administrator and/or all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One (1) staff member did not complete the training within 90 days of employment. One (1) staff member completed the training over one year from the date of employment. .1102(g) Compliance Statement: Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before March 4, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware that any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Email the information to: Lisa.Eddins-Smith@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time-period. Technical Assistance: We discussed purchasing a choking tube for teachers allowing them to monitor all classrooms serving children under three for small parts. We discussed removing any baggies from bottle bags and storing soiled clothes in plastic bags higher than five feet. We discussed monitoring all cords in all the rooms to secure from hanging down and for making them inaccessible to children. Reminders: Continue to review emails from the Division of Child Development and Early Education (DCDEE) and from your assigned child care consultant. DCDEE Website: I encourage you to utilize the DCDEE website, https://ncchildcare.ncdhhs.gov/, on a regular basis. All the laws, rules and regulations, item number listing, sanitation requirements, and provider documents can be found on the website. Additionally, there are many resources such as DCDEE Moodle where you can complete health and safety trainings free of charge. The What’s New tab provides current information that is sent out through blast emails. Understanding the New QRIS If you missed the information sessions on the QRIS Modernization, you can now watch recordings of the webinars for parents and providers, including one with live Spanish translation. Visit https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization for videos, new resources and updates. ABCMS (Criminal Background System): North Carolina child care administrators can now view and edit their facility’s staff roster in ABCMS, the DCDEE’s criminal background check system. Provider Access to ABCMS allows administrators to: • See the real-time background check status of staff members. • Run a printable report of the staff roster to assist with compliance visits. • See new background check applicants and add to staff roster. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Thank you for your time today. If you have questions or concerns regarding today’s visit, please contact me at Lisa.Eddins-Smith@dhhs.nc.gov or 980-748-6270. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: HARBOR VIEW CREATIVE LEARNING CENTER Facility ID: 60004078 Consultant: LISA EDDINS-SMITH Operation Type: Center Case Number: Visit Date: 2/18/2025 Number Present: 158 Completed Date: 2/18/2025 Age: From 0 To 5 Total Minutes: 340 Time In: 09:35 AM Time Out: 03:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with all applicable childcare requirements during a Routine Unannounced visit. The current One-Star Rated License was issued on June 03, 2021. The facility has a compliance history of 91 % prior to today’s visit. The NC Secretary of State website was reviewed on February 18, 2025, and Harbor View Creative Learning Center, LLC was listed as current- active. Upon my arrival, I was greeted by the Directors, Jackie Hennings, and Connie Gonzalez. I introduced myself and stated the reason for the visit. Both Directors assisted me with the visit. A walk-through of the center was conducted. All indoor areas were monitored. The following items were monitored today: Supervision, Staff / Child Ratio, CPR / First Aid, Special Training , CBC Qualification , ITS – SIDS, Emergency Medical Care Plan, Administration of Medication , Storage of Hazardous Products, Storage of Medication , General Safety , Discipline , Adequate / Approved Space , Program Records , License Posted and Permit Restrictions. Items required to be posted were observed and met compliance I observed children in the indoor learning environment and found supervision and staff/child ratios to be in compliance. Children throughout the facility were participating in group time, free play in activity areas, teacher directed activities, personal care routines, transitioning to lunch. Staff were observed assisting children with personal care routines, transitions, leading group time and supervising free choice activities. Caregivers were nurturing and attentive to the children. There are currently two (2) children with emergency medications. I reviewed the Medical Action Care Plan and Permission to Administer Form for both children and found in compliance. I monitored all diaper creams and found in compliance. In the rooms serving children under the age of three I monitored small parts and plastic bags and cited violations. monitored storage of hazardous materials and general safety throughout the facility and cited violations. See violations section. Program records were reviewed. A sanitation inspection was completed January 31, 2025 with a Superior classification. The last fire inspection was conducted November 11, 2024 and the facility was approved for daytime care only. The last fire drill was conducted on January 16, 2025. The last shelter in place was conducted January 20, 2025. The playground inspections and the incident log were monitored and in compliance. The EPR is dated December, 2024 and the ready to go file was monitored and found in compliance. Current Staff and Training Worksheets were received today. There have been fourteen new staff hired since the annual compliance visit was conducted on June 12, 2024. Files for the new staff were monitored. The following five (5) violations were cited today: Violation Number Comment Rule 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In Space 2, a power strip with an uncovered outlet was lower than five (5) feet accessible to children. 10A NCAC 09 .0604(c) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In Space 4 batteries located in a mesh storage container without a lock and lower than five (5) feet accessible to children. In Space 11, a string of battery operated lights and a battery were accessible to children. .2820(b) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In Spaces 1, 3, 4, 5, 6, 7, and 11 toys, including a car, a beaded maze and soft animals with marble eyes, pens marked not for children under 3, small clothes pins and foam brushes with small caps were observed accessible to children. In Spaces 3, 6 and 7 plastic including a baggie in a bottle bag, plastic wrapped construction paper, and a baggie containing calendar parts were observed accessible to children. .0604(q) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The last drill dated 1/20/25 was conducted after three months from the last drill conducted. .0604(u);.0302(d)(8) 1897 The child care administrator and/or all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One (1) staff member did not complete the training within 90 days of employment. One (1) staff member completed the training over one year from the date of employment. .1102(g) Compliance Statement: Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before March 4, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware that any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Email the information to: Lisa.Eddins-Smith@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time-period. Technical Assistance: We discussed purchasing a choking tube for teachers allowing them to monitor all classrooms serving children under three for small parts. We discussed removing any baggies from bottle bags and storing soiled clothes in plastic bags higher than five feet. We discussed monitoring all cords in all the rooms to secure from hanging down and for making them inaccessible to children. Reminders: Continue to review emails from the Division of Child Development and Early Education (DCDEE) and from your assigned child care consultant. DCDEE Website: I encourage you to utilize the DCDEE website, https://ncchildcare.ncdhhs.gov/, on a regular basis. All the laws, rules and regulations, item number listing, sanitation requirements, and provider documents can be found on the website. Additionally, there are many resources such as DCDEE Moodle where you can complete health and safety trainings free of charge. The What’s New tab provides current information that is sent out through blast emails. Understanding the New QRIS If you missed the information sessions on the QRIS Modernization, you can now watch recordings of the webinars for parents and providers, including one with live Spanish translation. Visit https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization for videos, new resources and updates. ABCMS (Criminal Background System): North Carolina child care administrators can now view and edit their facility’s staff roster in ABCMS, the DCDEE’s criminal background check system. Provider Access to ABCMS allows administrators to: • See the real-time background check status of staff members. • Run a printable report of the staff roster to assist with compliance visits. • See new background check applicants and add to staff roster. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Thank you for your time today. If you have questions or concerns regarding today’s visit, please contact me at Lisa.Eddins-Smith@dhhs.nc.gov or 980-748-6270. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: HARBOR VIEW CREATIVE LEARNING CENTER Facility ID: 60004078 Consultant: LISA EDDINS-SMITH Operation Type: Center Case Number: Visit Date: 2/18/2025 Number Present: 158 Completed Date: 2/18/2025 Age: From 0 To 5 Total Minutes: 340 Time In: 09:35 AM Time Out: 03:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with all applicable childcare requirements during a Routine Unannounced visit. The current One-Star Rated License was issued on June 03, 2021. The facility has a compliance history of 91 % prior to today’s visit. The NC Secretary of State website was reviewed on February 18, 2025, and Harbor View Creative Learning Center, LLC was listed as current- active. Upon my arrival, I was greeted by the Directors, Jackie Hennings, and Connie Gonzalez. I introduced myself and stated the reason for the visit. Both Directors assisted me with the visit. A walk-through of the center was conducted. All indoor areas were monitored. The following items were monitored today: Supervision, Staff / Child Ratio, CPR / First Aid, Special Training , CBC Qualification , ITS – SIDS, Emergency Medical Care Plan, Administration of Medication , Storage of Hazardous Products, Storage of Medication , General Safety , Discipline , Adequate / Approved Space , Program Records , License Posted and Permit Restrictions. Items required to be posted were observed and met compliance I observed children in the indoor learning environment and found supervision and staff/child ratios to be in compliance. Children throughout the facility were participating in group time, free play in activity areas, teacher directed activities, personal care routines, transitioning to lunch. Staff were observed assisting children with personal care routines, transitions, leading group time and supervising free choice activities. Caregivers were nurturing and attentive to the children. There are currently two (2) children with emergency medications. I reviewed the Medical Action Care Plan and Permission to Administer Form for both children and found in compliance. I monitored all diaper creams and found in compliance. In the rooms serving children under the age of three I monitored small parts and plastic bags and cited violations. monitored storage of hazardous materials and general safety throughout the facility and cited violations. See violations section. Program records were reviewed. A sanitation inspection was completed January 31, 2025 with a Superior classification. The last fire inspection was conducted November 11, 2024 and the facility was approved for daytime care only. The last fire drill was conducted on January 16, 2025. The last shelter in place was conducted January 20, 2025. The playground inspections and the incident log were monitored and in compliance. The EPR is dated December, 2024 and the ready to go file was monitored and found in compliance. Current Staff and Training Worksheets were received today. There have been fourteen new staff hired since the annual compliance visit was conducted on June 12, 2024. Files for the new staff were monitored. The following five (5) violations were cited today: Violation Number Comment Rule 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In Space 2, a power strip with an uncovered outlet was lower than five (5) feet accessible to children. 10A NCAC 09 .0604(c) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In Space 4 batteries located in a mesh storage container without a lock and lower than five (5) feet accessible to children. In Space 11, a string of battery operated lights and a battery were accessible to children. .2820(b) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In Spaces 1, 3, 4, 5, 6, 7, and 11 toys, including a car, a beaded maze and soft animals with marble eyes, pens marked not for children under 3, small clothes pins and foam brushes with small caps were observed accessible to children. In Spaces 3, 6 and 7 plastic including a baggie in a bottle bag, plastic wrapped construction paper, and a baggie containing calendar parts were observed accessible to children. .0604(q) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The last drill dated 1/20/25 was conducted after three months from the last drill conducted. .0604(u);.0302(d)(8) 1897 The child care administrator and/or all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One (1) staff member did not complete the training within 90 days of employment. One (1) staff member completed the training over one year from the date of employment. .1102(g) Compliance Statement: Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before March 4, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware that any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Email the information to: Lisa.Eddins-Smith@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time-period. Technical Assistance: We discussed purchasing a choking tube for teachers allowing them to monitor all classrooms serving children under three for small parts. We discussed removing any baggies from bottle bags and storing soiled clothes in plastic bags higher than five feet. We discussed monitoring all cords in all the rooms to secure from hanging down and for making them inaccessible to children. Reminders: Continue to review emails from the Division of Child Development and Early Education (DCDEE) and from your assigned child care consultant. DCDEE Website: I encourage you to utilize the DCDEE website, https://ncchildcare.ncdhhs.gov/, on a regular basis. All the laws, rules and regulations, item number listing, sanitation requirements, and provider documents can be found on the website. Additionally, there are many resources such as DCDEE Moodle where you can complete health and safety trainings free of charge. The What’s New tab provides current information that is sent out through blast emails. Understanding the New QRIS If you missed the information sessions on the QRIS Modernization, you can now watch recordings of the webinars for parents and providers, including one with live Spanish translation. Visit https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization for videos, new resources and updates. ABCMS (Criminal Background System): North Carolina child care administrators can now view and edit their facility’s staff roster in ABCMS, the DCDEE’s criminal background check system. Provider Access to ABCMS allows administrators to: • See the real-time background check status of staff members. • Run a printable report of the staff roster to assist with compliance visits. • See new background check applicants and add to staff roster. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Thank you for your time today. If you have questions or concerns regarding today’s visit, please contact me at Lisa.Eddins-Smith@dhhs.nc.gov or 980-748-6270. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0803 · Violation

Name of Operation: HARBOR VIEW CREATIVE LEARNING CENTER Facility ID: 60004078 Consultant: KAYE DUNLAP Operation Type: Center Case Number: Visit Date: 6/12/2024 Number Present: 136 Completed Date: 6/12/2024 Age: From 0 To 5 Total Minutes: 425 Time In: 09:25 AM Time Out: 04:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. The program currently operates with a Special Provisional License with an effective date of January 12, 2024, to July 12, 2024. Upon my arrival, I was greeted by the Co-Directors, J. Hennings, and C. Gonzalez. I introduced myself and stated the reason for the visit. The facility’s last annual compliance visit was conducted on November 7, 2023. A sanitation inspection was completed February 6, 2024 with a “Superior” classification. The last fire inspection was conducted on November 2, 2023 and your facility was approved for daytime care only. The last fire drill was conducted on May 8, 2024 and a lockdown drill on April 11, 2024. Both Directors assisted me with the visit. A walk-through of the center was conducted. All indoor and outdoor areas were monitored. I observed children in the indoor learning environment and found supervision and staff/child ratios to be in compliance. Children throughout the facility were participating in group time, free play in activity areas, teacher directed activities, personal care routines, transitioning to the outdoor learning environment and lunch. Staff were observed assisting children with personal care routines, transitions, leading group time and supervising free choice activities. Ten percent of children’s files were monitored today. The Staff and Training Worksheets were received today. There have been fourteen new staff hired since the annual compliance visit was conducted on November 7, 2023. Files for the new staff were monitored as well as Ten percent of existing staff files. The facility’s Special Provisional License will expire July 12, 2024. The facility previously held a One Star License and met minimum standards outline in General Statue 110-91. Today, minimum licensing standards were monitored to confirm the facility is meeting requirements so that a One Star Rated License can be issued at the completion of the Administrative Action. Once violations cited today have been confirmed as corrected, documentation will be submitted to issue the facility a One Star License. The following violations were documented. Violation Number Comment Rule 601 Refrigerator(s) did not maintain a temperature of 45 degrees F. or below. In space #1, the thermometer was not working correctly and did not show a temperature. 15A NCAC 18A .2806(j)(2) 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. Paint was peeling from several doors on the outside of the building leading into classrooms. 15A NCAC 18A .2825(a) 721 All equipment and furnishings were not in good repair. In the bathroom adjacent to space #6, a screen protecting the light in the ceiling was not attached to all four corners. The steering wheels on a piece of equipment on the playground are not G.S. 110-91(6); .0601(b) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space #5, there was a bottle of dry erase cleaner located on an open shelf. In space #9, there were twelve bottles of glitter and bag of batteries stored in an unlocked cabinet. In space #10, there five containers of tempera paint that read keep out of reach of children. The paint was being stored on low open shelving accessible to the children. In space #12, there were two aerosol cans of sanitizing spray and bulk soap stored in an unlocked cabinet. .2820(b) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. In space #2, parent authorization for Aquaphor did not include instructions. 10A NCAC 09 .0803(1)(a & b) 9995 A violation was found for which there is no item number. Purses and other personal effects belonging to child care center employees shall be kept inaccessible to children and shall be stored in accordance with this Rule, as applicable. In space #7, a staff member's purse was being stored in an unlocked cabinet and that was less than five feet above the floor. This is a violation of 15A NCAC 18A .2820(g) STORAGE Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violations documented may impact the compliance history score. The violations documented must be corrected immediately. On or before June 26, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Kaye Dunlap, Child Care Consultant PO Box 627 Matthews, NC 28106 Kaye.Dunlap@dhhs.nc.gov The following technical assistance was provided: -Since both Directors are new to the state. Discussions were held regarding the North Carolina Early Childhood Administration Credential (NCECAC). You must begin working toward the completion of the NCECAC or its equivalent within six months after assuming administrative duties and shall complete the credential or its equivalent within two years after beginning work to complete the credential. - A discussion was held regarding spacing between coat hooks. Hooks must be spaced at least 12 horizontal inches apart. -We discussed items that are required to be in locked storage and keys to locked storage must not be stored in the lock. Purses and other personal bags belonging to the center staff must be kept in locked storage or at least five feet above the floor. -Any product in an aerosol can must be stored in locked storage. Items that read “keep out of reach of children” must be stored at least five feet above the floor. If the item has an additional warning, it must be kept in locked storage. -Permission to administer diaper creams, lotions, sunscreens, etc. must have specific instructions from the parent. I suggested to the Director to have parents submit medications with parent authorization to the Administrators for their review to confirm the authorization has been completed in full. Thank you for your time today. If you have questions or concerns, please contact me at 704-594-0152 or by email at kaye.dunlap@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: HARBOR VIEW CREATIVE LEARNING CENTER Facility ID: 60004078 Consultant: KAYE DUNLAP Operation Type: Center Case Number: Visit Date: 6/12/2024 Number Present: 136 Completed Date: 6/12/2024 Age: From 0 To 5 Total Minutes: 425 Time In: 09:25 AM Time Out: 04:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. The program currently operates with a Special Provisional License with an effective date of January 12, 2024, to July 12, 2024. Upon my arrival, I was greeted by the Co-Directors, J. Hennings, and C. Gonzalez. I introduced myself and stated the reason for the visit. The facility’s last annual compliance visit was conducted on November 7, 2023. A sanitation inspection was completed February 6, 2024 with a “Superior” classification. The last fire inspection was conducted on November 2, 2023 and your facility was approved for daytime care only. The last fire drill was conducted on May 8, 2024 and a lockdown drill on April 11, 2024. Both Directors assisted me with the visit. A walk-through of the center was conducted. All indoor and outdoor areas were monitored. I observed children in the indoor learning environment and found supervision and staff/child ratios to be in compliance. Children throughout the facility were participating in group time, free play in activity areas, teacher directed activities, personal care routines, transitioning to the outdoor learning environment and lunch. Staff were observed assisting children with personal care routines, transitions, leading group time and supervising free choice activities. Ten percent of children’s files were monitored today. The Staff and Training Worksheets were received today. There have been fourteen new staff hired since the annual compliance visit was conducted on November 7, 2023. Files for the new staff were monitored as well as Ten percent of existing staff files. The facility’s Special Provisional License will expire July 12, 2024. The facility previously held a One Star License and met minimum standards outline in General Statue 110-91. Today, minimum licensing standards were monitored to confirm the facility is meeting requirements so that a One Star Rated License can be issued at the completion of the Administrative Action. Once violations cited today have been confirmed as corrected, documentation will be submitted to issue the facility a One Star License. The following violations were documented. Violation Number Comment Rule 601 Refrigerator(s) did not maintain a temperature of 45 degrees F. or below. In space #1, the thermometer was not working correctly and did not show a temperature. 15A NCAC 18A .2806(j)(2) 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. Paint was peeling from several doors on the outside of the building leading into classrooms. 15A NCAC 18A .2825(a) 721 All equipment and furnishings were not in good repair. In the bathroom adjacent to space #6, a screen protecting the light in the ceiling was not attached to all four corners. The steering wheels on a piece of equipment on the playground are not G.S. 110-91(6); .0601(b) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space #5, there was a bottle of dry erase cleaner located on an open shelf. In space #9, there were twelve bottles of glitter and bag of batteries stored in an unlocked cabinet. In space #10, there five containers of tempera paint that read keep out of reach of children. The paint was being stored on low open shelving accessible to the children. In space #12, there were two aerosol cans of sanitizing spray and bulk soap stored in an unlocked cabinet. .2820(b) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. In space #2, parent authorization for Aquaphor did not include instructions. 10A NCAC 09 .0803(1)(a & b) 9995 A violation was found for which there is no item number. Purses and other personal effects belonging to child care center employees shall be kept inaccessible to children and shall be stored in accordance with this Rule, as applicable. In space #7, a staff member's purse was being stored in an unlocked cabinet and that was less than five feet above the floor. This is a violation of 15A NCAC 18A .2820(g) STORAGE Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violations documented may impact the compliance history score. The violations documented must be corrected immediately. On or before June 26, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Kaye Dunlap, Child Care Consultant PO Box 627 Matthews, NC 28106 Kaye.Dunlap@dhhs.nc.gov The following technical assistance was provided: -Since both Directors are new to the state. Discussions were held regarding the North Carolina Early Childhood Administration Credential (NCECAC). You must begin working toward the completion of the NCECAC or its equivalent within six months after assuming administrative duties and shall complete the credential or its equivalent within two years after beginning work to complete the credential. - A discussion was held regarding spacing between coat hooks. Hooks must be spaced at least 12 horizontal inches apart. -We discussed items that are required to be in locked storage and keys to locked storage must not be stored in the lock. Purses and other personal bags belonging to the center staff must be kept in locked storage or at least five feet above the floor. -Any product in an aerosol can must be stored in locked storage. Items that read “keep out of reach of children” must be stored at least five feet above the floor. If the item has an additional warning, it must be kept in locked storage. -Permission to administer diaper creams, lotions, sunscreens, etc. must have specific instructions from the parent. I suggested to the Director to have parents submit medications with parent authorization to the Administrators for their review to confirm the authorization has been completed in full. Thank you for your time today. If you have questions or concerns, please contact me at 704-594-0152 or by email at kaye.dunlap@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: HARBOR VIEW CREATIVE LEARNING CENTER Facility ID: 60004078 Consultant: KAYE DUNLAP Operation Type: Center Case Number: Visit Date: 6/12/2024 Number Present: 136 Completed Date: 6/12/2024 Age: From 0 To 5 Total Minutes: 425 Time In: 09:25 AM Time Out: 04:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. The program currently operates with a Special Provisional License with an effective date of January 12, 2024, to July 12, 2024. Upon my arrival, I was greeted by the Co-Directors, J. Hennings, and C. Gonzalez. I introduced myself and stated the reason for the visit. The facility’s last annual compliance visit was conducted on November 7, 2023. A sanitation inspection was completed February 6, 2024 with a “Superior” classification. The last fire inspection was conducted on November 2, 2023 and your facility was approved for daytime care only. The last fire drill was conducted on May 8, 2024 and a lockdown drill on April 11, 2024. Both Directors assisted me with the visit. A walk-through of the center was conducted. All indoor and outdoor areas were monitored. I observed children in the indoor learning environment and found supervision and staff/child ratios to be in compliance. Children throughout the facility were participating in group time, free play in activity areas, teacher directed activities, personal care routines, transitioning to the outdoor learning environment and lunch. Staff were observed assisting children with personal care routines, transitions, leading group time and supervising free choice activities. Ten percent of children’s files were monitored today. The Staff and Training Worksheets were received today. There have been fourteen new staff hired since the annual compliance visit was conducted on November 7, 2023. Files for the new staff were monitored as well as Ten percent of existing staff files. The facility’s Special Provisional License will expire July 12, 2024. The facility previously held a One Star License and met minimum standards outline in General Statue 110-91. Today, minimum licensing standards were monitored to confirm the facility is meeting requirements so that a One Star Rated License can be issued at the completion of the Administrative Action. Once violations cited today have been confirmed as corrected, documentation will be submitted to issue the facility a One Star License. The following violations were documented. Violation Number Comment Rule 601 Refrigerator(s) did not maintain a temperature of 45 degrees F. or below. In space #1, the thermometer was not working correctly and did not show a temperature. 15A NCAC 18A .2806(j)(2) 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. Paint was peeling from several doors on the outside of the building leading into classrooms. 15A NCAC 18A .2825(a) 721 All equipment and furnishings were not in good repair. In the bathroom adjacent to space #6, a screen protecting the light in the ceiling was not attached to all four corners. The steering wheels on a piece of equipment on the playground are not G.S. 110-91(6); .0601(b) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space #5, there was a bottle of dry erase cleaner located on an open shelf. In space #9, there were twelve bottles of glitter and bag of batteries stored in an unlocked cabinet. In space #10, there five containers of tempera paint that read keep out of reach of children. The paint was being stored on low open shelving accessible to the children. In space #12, there were two aerosol cans of sanitizing spray and bulk soap stored in an unlocked cabinet. .2820(b) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. In space #2, parent authorization for Aquaphor did not include instructions. 10A NCAC 09 .0803(1)(a & b) 9995 A violation was found for which there is no item number. Purses and other personal effects belonging to child care center employees shall be kept inaccessible to children and shall be stored in accordance with this Rule, as applicable. In space #7, a staff member's purse was being stored in an unlocked cabinet and that was less than five feet above the floor. This is a violation of 15A NCAC 18A .2820(g) STORAGE Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violations documented may impact the compliance history score. The violations documented must be corrected immediately. On or before June 26, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Kaye Dunlap, Child Care Consultant PO Box 627 Matthews, NC 28106 Kaye.Dunlap@dhhs.nc.gov The following technical assistance was provided: -Since both Directors are new to the state. Discussions were held regarding the North Carolina Early Childhood Administration Credential (NCECAC). You must begin working toward the completion of the NCECAC or its equivalent within six months after assuming administrative duties and shall complete the credential or its equivalent within two years after beginning work to complete the credential. - A discussion was held regarding spacing between coat hooks. Hooks must be spaced at least 12 horizontal inches apart. -We discussed items that are required to be in locked storage and keys to locked storage must not be stored in the lock. Purses and other personal bags belonging to the center staff must be kept in locked storage or at least five feet above the floor. -Any product in an aerosol can must be stored in locked storage. Items that read “keep out of reach of children” must be stored at least five feet above the floor. If the item has an additional warning, it must be kept in locked storage. -Permission to administer diaper creams, lotions, sunscreens, etc. must have specific instructions from the parent. I suggested to the Director to have parents submit medications with parent authorization to the Administrators for their review to confirm the authorization has been completed in full. Thank you for your time today. If you have questions or concerns, please contact me at 704-594-0152 or by email at kaye.dunlap@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0302 · Violation

Name of Operation: HARBOR VIEW CREATIVE LEARNING CENTER Facility ID: 60004078 Consultant: KAYE DUNLAP Operation Type: Center Case Number: Visit Date: 11/7/2023 Number Present: 131 Completed Date: 11/7/2023 Age: From 0 To 5 Total Minutes: 410 Time In: 09:30 AM Time Out: 04:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. Administrators, E. Bermonty and N. Running assisted me with today’s visit. Your program currently operates with a One-star license, issued June 3, 2021. The program’s compliance history before today’s visit was eighty-three percent. The last annual compliance visit was conducted November 15, 2023. The sanitation inspection was completed August 8, 2023 with an “Approved” classification. The last fire inspection was conducted November 2, 2023 and your facility was approved for daytime care only. The NC Secretary of State website was reviewed on November 6, 2023 and Harbor View Creative Learning Center, LLC was listed as current- active. A walk-through of the facility was completed today with both Administrators. I observed children in both the indoor and outdoor learning environments and found supervision and staff/child ratios to be in compliance. Children throughout the facility were participating in free choice of indoor and outdoor activity areas, transitions, group time, teacher directed activities and personal care routines. Lunch was observed and consisted of Ceasar pasta with cherry tomatoes, oranges, and milk. The caregivers were interacting and meeting the developmental needs for each of the children. The following violations were observed. Violation Number Comment Rule 612 Each child's bed, cot, or 2" mat was not individually assigned and identified. In space #3, there were two cots that were not clearly label with the child's name. 15A NCAC 18A .2821(b) & (c) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space #9, there was an aerosol can of shaving cream stored in an unlocked cabinet. .2820(b) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. The staff member completing the playground inspections has not completed playground safety training. .0605(q) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. There were two staff members that had medical reports that were dated after their hire date. 10A NCAC 09 .0701(a) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. One staff member did not have verification on file that an annual staff evaluation had been completed. 10A NCAC 09 .0514(f) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. Two children did not have a medical exam on file. GS110-91(1) 1323 Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. One child did not have an immunization report on file. 10A NCAC 09 .0302(d)(2) 1898 Staff did not complete the health and safety training within one year of employment. One staff member did not complete the health and safety training within the first year of employment. .1102(a) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation documented must be corrected immediately. On or before November 21, 2023 I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Kaye Dunlap, Child Care Consultant 3109 Wyntree Court Matthews, NC 28104 Kaye.Dunlap@dhhs.nc.gov Technical Assistance: A conversation was held with the Director regarding violations cited today. In space #3, two cots were not clearly labeled with the names of the children. The Teacher stated that the children peel them off. I made suggestions of where to place the labels to avoid the children from peeling the names off. Also, offer the children quiet activities during the first part of rest time and if the children wake up early. 15A NCAC 18A .2821 BEDS, COTS, MATS, AND LINENS (c) Beds, cots, and mats shall be assigned and labeled for use by an individual child and equipped with individual linens. A discussion was held with the Administrators regarding playground inspections. Both stated they had been completing the inspections together, however, the person that had signed the inspections has not completed Playground Safety training. It was explained that the person that has completed the training must complete and sign the inspections. 10A NCAC 09 .0605 Outdoor Learning Environment In Child Care Centers (q) Following completion of playground safety training as required by Rule .1102(e) of this Chapter, a monthly playground inspection shall be conducted by an individual trained in playground safety requirements. A trained administrator or staff person shall make a record of each inspection using a playground inspection checklist provided by the Division. The checklist shall be signed by the person who conducts the inspection and shall be maintained for 12 months in the center's files for review by a representative of the Division. The playground inspection checklist may be found online at https://ncchildcare.ncdhhs.gov/providers/credent.asp. The playground inspection includes a checklist of items related to safety, surfacing, and equipment quality. In space #9, I observed an aerosol can of shaving cream in an unlocked cabinet. I explained that any product in an aerosol can must be in locked storage. 15A NCAC 18A .2820 Storage (b) Toxic substances, which include corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled shall be kept in the original container or in another labeled container, used according to the manufacturer's instructions, and stored in a locked storage room or cabinet when not in use. Locked storage rooms and cabinets shall include those which are unlocked with a combination lock, electronic or magnetic device, keypad, key, or equivalent locking device. Keys and electronic or magnetic unlocking devices shall be kept out of the reach of a child and shall not be stored in the lock. Toxic substances shall be stored below or separate from medications and food. Any other product that is labeled "keep out of reach of children" and does not have any other warnings on the label shall be kept inaccessible to children when not in use, but is not required to be kept in locked storage. For the purpose of Paragraphs (b), (c), and (d) of this Rule, a product shall be considered inaccessible to children when stored on a shelf or in an unlocked cabinet that is mounted a minimum vertical distance of five feet above the finished floor. One staff member had completed health and safety training with the exception of administering medication. 10A NCAC 09 .1102 Health And Safety Training Requirements (a) Child care administrators and staff members shall complete health and safety training within one year of employment, unless the staff member has completed the training within the year prior to beginning employment. Health and safety training shall be in addition to the new staff orientation requirements set forth in Rule .1101 of this Section. The following persons shall be exempt from this requirement: (1) staff members that do not have caregiving responsibilities for a child or group of children; (2) service providers such as speech therapists, occupational therapists, and physical therapists; and (3) substitute providers who provide services for less than 10 days in a 12-month period. Two children did not have a medical report on file and one child did not have an immunization report on file. I reviewed with Administrators that medical reports and immunizations must be on file for children within 30 days of enrollment. § 110-91. Mandatory standards for a license. The Commission shall adopt rules for child care facilities to establish minimum requirements for child and staff health assessments and medical care procedures. These rules shall be developed in consultation with the Department. Each child shall have a health assessment before being admitted or within 30 days following admission to a child care facility. The assessment shall be done by: (i) a licensed physician, (ii) the physician's authorized agent who is currently approved by the North Carolina Medical Board, or comparable certifying board in any state contiguous to North Carolina, (iii) a certified nurse practitioner, or (iv) a public health nurse meeting the Departments Standards for Early Periodic Screening, Diagnosis, and Treatment Program. However, no health assessment shall be required of any staff or child who is and has been in normal health when the staff, or the child's parent, guardian, or full-time custodian objects in writing to a health assessment on religious grounds which conform to the teachings and practice of any recognized church or religious denomination. One staff member did not have an annual staff evaluation. Each staff member is required to have an annual staff evaluation completed annually. 10A NCAC 09 .0514 Operational and Personnel Policies (f) In addition to all records required in Rule .0302(d) of this Chapter, each employee's personnel file shall contain an annual staff evaluation and staff development plan A conversation was held with the Director regarding violations cited today. Medical reports for staff must be prior to employment and shall not be older than twelve months. Tuberculin (TB) test or screening must be on file on or before the first day of work and shall not be older than twelve months. 10A NCAC 09 .0701 Health Standards For Child Care Providers, Substitute Providers, Volunteers, And Uncompensated Providers Thank you for your time today. If you have questions, please contact me at 704-594-0152 or by email at Kaye.Dunlap@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0514 · Violation

Name of Operation: HARBOR VIEW CREATIVE LEARNING CENTER Facility ID: 60004078 Consultant: KAYE DUNLAP Operation Type: Center Case Number: Visit Date: 11/7/2023 Number Present: 131 Completed Date: 11/7/2023 Age: From 0 To 5 Total Minutes: 410 Time In: 09:30 AM Time Out: 04:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. Administrators, E. Bermonty and N. Running assisted me with today’s visit. Your program currently operates with a One-star license, issued June 3, 2021. The program’s compliance history before today’s visit was eighty-three percent. The last annual compliance visit was conducted November 15, 2023. The sanitation inspection was completed August 8, 2023 with an “Approved” classification. The last fire inspection was conducted November 2, 2023 and your facility was approved for daytime care only. The NC Secretary of State website was reviewed on November 6, 2023 and Harbor View Creative Learning Center, LLC was listed as current- active. A walk-through of the facility was completed today with both Administrators. I observed children in both the indoor and outdoor learning environments and found supervision and staff/child ratios to be in compliance. Children throughout the facility were participating in free choice of indoor and outdoor activity areas, transitions, group time, teacher directed activities and personal care routines. Lunch was observed and consisted of Ceasar pasta with cherry tomatoes, oranges, and milk. The caregivers were interacting and meeting the developmental needs for each of the children. The following violations were observed. Violation Number Comment Rule 612 Each child's bed, cot, or 2" mat was not individually assigned and identified. In space #3, there were two cots that were not clearly label with the child's name. 15A NCAC 18A .2821(b) & (c) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space #9, there was an aerosol can of shaving cream stored in an unlocked cabinet. .2820(b) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. The staff member completing the playground inspections has not completed playground safety training. .0605(q) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. There were two staff members that had medical reports that were dated after their hire date. 10A NCAC 09 .0701(a) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. One staff member did not have verification on file that an annual staff evaluation had been completed. 10A NCAC 09 .0514(f) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. Two children did not have a medical exam on file. GS110-91(1) 1323 Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. One child did not have an immunization report on file. 10A NCAC 09 .0302(d)(2) 1898 Staff did not complete the health and safety training within one year of employment. One staff member did not complete the health and safety training within the first year of employment. .1102(a) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation documented must be corrected immediately. On or before November 21, 2023 I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Kaye Dunlap, Child Care Consultant 3109 Wyntree Court Matthews, NC 28104 Kaye.Dunlap@dhhs.nc.gov Technical Assistance: A conversation was held with the Director regarding violations cited today. In space #3, two cots were not clearly labeled with the names of the children. The Teacher stated that the children peel them off. I made suggestions of where to place the labels to avoid the children from peeling the names off. Also, offer the children quiet activities during the first part of rest time and if the children wake up early. 15A NCAC 18A .2821 BEDS, COTS, MATS, AND LINENS (c) Beds, cots, and mats shall be assigned and labeled for use by an individual child and equipped with individual linens. A discussion was held with the Administrators regarding playground inspections. Both stated they had been completing the inspections together, however, the person that had signed the inspections has not completed Playground Safety training. It was explained that the person that has completed the training must complete and sign the inspections. 10A NCAC 09 .0605 Outdoor Learning Environment In Child Care Centers (q) Following completion of playground safety training as required by Rule .1102(e) of this Chapter, a monthly playground inspection shall be conducted by an individual trained in playground safety requirements. A trained administrator or staff person shall make a record of each inspection using a playground inspection checklist provided by the Division. The checklist shall be signed by the person who conducts the inspection and shall be maintained for 12 months in the center's files for review by a representative of the Division. The playground inspection checklist may be found online at https://ncchildcare.ncdhhs.gov/providers/credent.asp. The playground inspection includes a checklist of items related to safety, surfacing, and equipment quality. In space #9, I observed an aerosol can of shaving cream in an unlocked cabinet. I explained that any product in an aerosol can must be in locked storage. 15A NCAC 18A .2820 Storage (b) Toxic substances, which include corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled shall be kept in the original container or in another labeled container, used according to the manufacturer's instructions, and stored in a locked storage room or cabinet when not in use. Locked storage rooms and cabinets shall include those which are unlocked with a combination lock, electronic or magnetic device, keypad, key, or equivalent locking device. Keys and electronic or magnetic unlocking devices shall be kept out of the reach of a child and shall not be stored in the lock. Toxic substances shall be stored below or separate from medications and food. Any other product that is labeled "keep out of reach of children" and does not have any other warnings on the label shall be kept inaccessible to children when not in use, but is not required to be kept in locked storage. For the purpose of Paragraphs (b), (c), and (d) of this Rule, a product shall be considered inaccessible to children when stored on a shelf or in an unlocked cabinet that is mounted a minimum vertical distance of five feet above the finished floor. One staff member had completed health and safety training with the exception of administering medication. 10A NCAC 09 .1102 Health And Safety Training Requirements (a) Child care administrators and staff members shall complete health and safety training within one year of employment, unless the staff member has completed the training within the year prior to beginning employment. Health and safety training shall be in addition to the new staff orientation requirements set forth in Rule .1101 of this Section. The following persons shall be exempt from this requirement: (1) staff members that do not have caregiving responsibilities for a child or group of children; (2) service providers such as speech therapists, occupational therapists, and physical therapists; and (3) substitute providers who provide services for less than 10 days in a 12-month period. Two children did not have a medical report on file and one child did not have an immunization report on file. I reviewed with Administrators that medical reports and immunizations must be on file for children within 30 days of enrollment. § 110-91. Mandatory standards for a license. The Commission shall adopt rules for child care facilities to establish minimum requirements for child and staff health assessments and medical care procedures. These rules shall be developed in consultation with the Department. Each child shall have a health assessment before being admitted or within 30 days following admission to a child care facility. The assessment shall be done by: (i) a licensed physician, (ii) the physician's authorized agent who is currently approved by the North Carolina Medical Board, or comparable certifying board in any state contiguous to North Carolina, (iii) a certified nurse practitioner, or (iv) a public health nurse meeting the Departments Standards for Early Periodic Screening, Diagnosis, and Treatment Program. However, no health assessment shall be required of any staff or child who is and has been in normal health when the staff, or the child's parent, guardian, or full-time custodian objects in writing to a health assessment on religious grounds which conform to the teachings and practice of any recognized church or religious denomination. One staff member did not have an annual staff evaluation. Each staff member is required to have an annual staff evaluation completed annually. 10A NCAC 09 .0514 Operational and Personnel Policies (f) In addition to all records required in Rule .0302(d) of this Chapter, each employee's personnel file shall contain an annual staff evaluation and staff development plan A conversation was held with the Director regarding violations cited today. Medical reports for staff must be prior to employment and shall not be older than twelve months. Tuberculin (TB) test or screening must be on file on or before the first day of work and shall not be older than twelve months. 10A NCAC 09 .0701 Health Standards For Child Care Providers, Substitute Providers, Volunteers, And Uncompensated Providers Thank you for your time today. If you have questions, please contact me at 704-594-0152 or by email at Kaye.Dunlap@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0605 · Violation

Name of Operation: HARBOR VIEW CREATIVE LEARNING CENTER Facility ID: 60004078 Consultant: KAYE DUNLAP Operation Type: Center Case Number: Visit Date: 11/7/2023 Number Present: 131 Completed Date: 11/7/2023 Age: From 0 To 5 Total Minutes: 410 Time In: 09:30 AM Time Out: 04:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. Administrators, E. Bermonty and N. Running assisted me with today’s visit. Your program currently operates with a One-star license, issued June 3, 2021. The program’s compliance history before today’s visit was eighty-three percent. The last annual compliance visit was conducted November 15, 2023. The sanitation inspection was completed August 8, 2023 with an “Approved” classification. The last fire inspection was conducted November 2, 2023 and your facility was approved for daytime care only. The NC Secretary of State website was reviewed on November 6, 2023 and Harbor View Creative Learning Center, LLC was listed as current- active. A walk-through of the facility was completed today with both Administrators. I observed children in both the indoor and outdoor learning environments and found supervision and staff/child ratios to be in compliance. Children throughout the facility were participating in free choice of indoor and outdoor activity areas, transitions, group time, teacher directed activities and personal care routines. Lunch was observed and consisted of Ceasar pasta with cherry tomatoes, oranges, and milk. The caregivers were interacting and meeting the developmental needs for each of the children. The following violations were observed. Violation Number Comment Rule 612 Each child's bed, cot, or 2" mat was not individually assigned and identified. In space #3, there were two cots that were not clearly label with the child's name. 15A NCAC 18A .2821(b) & (c) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space #9, there was an aerosol can of shaving cream stored in an unlocked cabinet. .2820(b) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. The staff member completing the playground inspections has not completed playground safety training. .0605(q) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. There were two staff members that had medical reports that were dated after their hire date. 10A NCAC 09 .0701(a) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. One staff member did not have verification on file that an annual staff evaluation had been completed. 10A NCAC 09 .0514(f) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. Two children did not have a medical exam on file. GS110-91(1) 1323 Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. One child did not have an immunization report on file. 10A NCAC 09 .0302(d)(2) 1898 Staff did not complete the health and safety training within one year of employment. One staff member did not complete the health and safety training within the first year of employment. .1102(a) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation documented must be corrected immediately. On or before November 21, 2023 I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Kaye Dunlap, Child Care Consultant 3109 Wyntree Court Matthews, NC 28104 Kaye.Dunlap@dhhs.nc.gov Technical Assistance: A conversation was held with the Director regarding violations cited today. In space #3, two cots were not clearly labeled with the names of the children. The Teacher stated that the children peel them off. I made suggestions of where to place the labels to avoid the children from peeling the names off. Also, offer the children quiet activities during the first part of rest time and if the children wake up early. 15A NCAC 18A .2821 BEDS, COTS, MATS, AND LINENS (c) Beds, cots, and mats shall be assigned and labeled for use by an individual child and equipped with individual linens. A discussion was held with the Administrators regarding playground inspections. Both stated they had been completing the inspections together, however, the person that had signed the inspections has not completed Playground Safety training. It was explained that the person that has completed the training must complete and sign the inspections. 10A NCAC 09 .0605 Outdoor Learning Environment In Child Care Centers (q) Following completion of playground safety training as required by Rule .1102(e) of this Chapter, a monthly playground inspection shall be conducted by an individual trained in playground safety requirements. A trained administrator or staff person shall make a record of each inspection using a playground inspection checklist provided by the Division. The checklist shall be signed by the person who conducts the inspection and shall be maintained for 12 months in the center's files for review by a representative of the Division. The playground inspection checklist may be found online at https://ncchildcare.ncdhhs.gov/providers/credent.asp. The playground inspection includes a checklist of items related to safety, surfacing, and equipment quality. In space #9, I observed an aerosol can of shaving cream in an unlocked cabinet. I explained that any product in an aerosol can must be in locked storage. 15A NCAC 18A .2820 Storage (b) Toxic substances, which include corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled shall be kept in the original container or in another labeled container, used according to the manufacturer's instructions, and stored in a locked storage room or cabinet when not in use. Locked storage rooms and cabinets shall include those which are unlocked with a combination lock, electronic or magnetic device, keypad, key, or equivalent locking device. Keys and electronic or magnetic unlocking devices shall be kept out of the reach of a child and shall not be stored in the lock. Toxic substances shall be stored below or separate from medications and food. Any other product that is labeled "keep out of reach of children" and does not have any other warnings on the label shall be kept inaccessible to children when not in use, but is not required to be kept in locked storage. For the purpose of Paragraphs (b), (c), and (d) of this Rule, a product shall be considered inaccessible to children when stored on a shelf or in an unlocked cabinet that is mounted a minimum vertical distance of five feet above the finished floor. One staff member had completed health and safety training with the exception of administering medication. 10A NCAC 09 .1102 Health And Safety Training Requirements (a) Child care administrators and staff members shall complete health and safety training within one year of employment, unless the staff member has completed the training within the year prior to beginning employment. Health and safety training shall be in addition to the new staff orientation requirements set forth in Rule .1101 of this Section. The following persons shall be exempt from this requirement: (1) staff members that do not have caregiving responsibilities for a child or group of children; (2) service providers such as speech therapists, occupational therapists, and physical therapists; and (3) substitute providers who provide services for less than 10 days in a 12-month period. Two children did not have a medical report on file and one child did not have an immunization report on file. I reviewed with Administrators that medical reports and immunizations must be on file for children within 30 days of enrollment. § 110-91. Mandatory standards for a license. The Commission shall adopt rules for child care facilities to establish minimum requirements for child and staff health assessments and medical care procedures. These rules shall be developed in consultation with the Department. Each child shall have a health assessment before being admitted or within 30 days following admission to a child care facility. The assessment shall be done by: (i) a licensed physician, (ii) the physician's authorized agent who is currently approved by the North Carolina Medical Board, or comparable certifying board in any state contiguous to North Carolina, (iii) a certified nurse practitioner, or (iv) a public health nurse meeting the Departments Standards for Early Periodic Screening, Diagnosis, and Treatment Program. However, no health assessment shall be required of any staff or child who is and has been in normal health when the staff, or the child's parent, guardian, or full-time custodian objects in writing to a health assessment on religious grounds which conform to the teachings and practice of any recognized church or religious denomination. One staff member did not have an annual staff evaluation. Each staff member is required to have an annual staff evaluation completed annually. 10A NCAC 09 .0514 Operational and Personnel Policies (f) In addition to all records required in Rule .0302(d) of this Chapter, each employee's personnel file shall contain an annual staff evaluation and staff development plan A conversation was held with the Director regarding violations cited today. Medical reports for staff must be prior to employment and shall not be older than twelve months. Tuberculin (TB) test or screening must be on file on or before the first day of work and shall not be older than twelve months. 10A NCAC 09 .0701 Health Standards For Child Care Providers, Substitute Providers, Volunteers, And Uncompensated Providers Thank you for your time today. If you have questions, please contact me at 704-594-0152 or by email at Kaye.Dunlap@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0701 · Violation

Name of Operation: HARBOR VIEW CREATIVE LEARNING CENTER Facility ID: 60004078 Consultant: KAYE DUNLAP Operation Type: Center Case Number: Visit Date: 11/7/2023 Number Present: 131 Completed Date: 11/7/2023 Age: From 0 To 5 Total Minutes: 410 Time In: 09:30 AM Time Out: 04:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. Administrators, E. Bermonty and N. Running assisted me with today’s visit. Your program currently operates with a One-star license, issued June 3, 2021. The program’s compliance history before today’s visit was eighty-three percent. The last annual compliance visit was conducted November 15, 2023. The sanitation inspection was completed August 8, 2023 with an “Approved” classification. The last fire inspection was conducted November 2, 2023 and your facility was approved for daytime care only. The NC Secretary of State website was reviewed on November 6, 2023 and Harbor View Creative Learning Center, LLC was listed as current- active. A walk-through of the facility was completed today with both Administrators. I observed children in both the indoor and outdoor learning environments and found supervision and staff/child ratios to be in compliance. Children throughout the facility were participating in free choice of indoor and outdoor activity areas, transitions, group time, teacher directed activities and personal care routines. Lunch was observed and consisted of Ceasar pasta with cherry tomatoes, oranges, and milk. The caregivers were interacting and meeting the developmental needs for each of the children. The following violations were observed. Violation Number Comment Rule 612 Each child's bed, cot, or 2" mat was not individually assigned and identified. In space #3, there were two cots that were not clearly label with the child's name. 15A NCAC 18A .2821(b) & (c) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space #9, there was an aerosol can of shaving cream stored in an unlocked cabinet. .2820(b) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. The staff member completing the playground inspections has not completed playground safety training. .0605(q) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. There were two staff members that had medical reports that were dated after their hire date. 10A NCAC 09 .0701(a) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. One staff member did not have verification on file that an annual staff evaluation had been completed. 10A NCAC 09 .0514(f) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. Two children did not have a medical exam on file. GS110-91(1) 1323 Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. One child did not have an immunization report on file. 10A NCAC 09 .0302(d)(2) 1898 Staff did not complete the health and safety training within one year of employment. One staff member did not complete the health and safety training within the first year of employment. .1102(a) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation documented must be corrected immediately. On or before November 21, 2023 I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Kaye Dunlap, Child Care Consultant 3109 Wyntree Court Matthews, NC 28104 Kaye.Dunlap@dhhs.nc.gov Technical Assistance: A conversation was held with the Director regarding violations cited today. In space #3, two cots were not clearly labeled with the names of the children. The Teacher stated that the children peel them off. I made suggestions of where to place the labels to avoid the children from peeling the names off. Also, offer the children quiet activities during the first part of rest time and if the children wake up early. 15A NCAC 18A .2821 BEDS, COTS, MATS, AND LINENS (c) Beds, cots, and mats shall be assigned and labeled for use by an individual child and equipped with individual linens. A discussion was held with the Administrators regarding playground inspections. Both stated they had been completing the inspections together, however, the person that had signed the inspections has not completed Playground Safety training. It was explained that the person that has completed the training must complete and sign the inspections. 10A NCAC 09 .0605 Outdoor Learning Environment In Child Care Centers (q) Following completion of playground safety training as required by Rule .1102(e) of this Chapter, a monthly playground inspection shall be conducted by an individual trained in playground safety requirements. A trained administrator or staff person shall make a record of each inspection using a playground inspection checklist provided by the Division. The checklist shall be signed by the person who conducts the inspection and shall be maintained for 12 months in the center's files for review by a representative of the Division. The playground inspection checklist may be found online at https://ncchildcare.ncdhhs.gov/providers/credent.asp. The playground inspection includes a checklist of items related to safety, surfacing, and equipment quality. In space #9, I observed an aerosol can of shaving cream in an unlocked cabinet. I explained that any product in an aerosol can must be in locked storage. 15A NCAC 18A .2820 Storage (b) Toxic substances, which include corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled shall be kept in the original container or in another labeled container, used according to the manufacturer's instructions, and stored in a locked storage room or cabinet when not in use. Locked storage rooms and cabinets shall include those which are unlocked with a combination lock, electronic or magnetic device, keypad, key, or equivalent locking device. Keys and electronic or magnetic unlocking devices shall be kept out of the reach of a child and shall not be stored in the lock. Toxic substances shall be stored below or separate from medications and food. Any other product that is labeled "keep out of reach of children" and does not have any other warnings on the label shall be kept inaccessible to children when not in use, but is not required to be kept in locked storage. For the purpose of Paragraphs (b), (c), and (d) of this Rule, a product shall be considered inaccessible to children when stored on a shelf or in an unlocked cabinet that is mounted a minimum vertical distance of five feet above the finished floor. One staff member had completed health and safety training with the exception of administering medication. 10A NCAC 09 .1102 Health And Safety Training Requirements (a) Child care administrators and staff members shall complete health and safety training within one year of employment, unless the staff member has completed the training within the year prior to beginning employment. Health and safety training shall be in addition to the new staff orientation requirements set forth in Rule .1101 of this Section. The following persons shall be exempt from this requirement: (1) staff members that do not have caregiving responsibilities for a child or group of children; (2) service providers such as speech therapists, occupational therapists, and physical therapists; and (3) substitute providers who provide services for less than 10 days in a 12-month period. Two children did not have a medical report on file and one child did not have an immunization report on file. I reviewed with Administrators that medical reports and immunizations must be on file for children within 30 days of enrollment. § 110-91. Mandatory standards for a license. The Commission shall adopt rules for child care facilities to establish minimum requirements for child and staff health assessments and medical care procedures. These rules shall be developed in consultation with the Department. Each child shall have a health assessment before being admitted or within 30 days following admission to a child care facility. The assessment shall be done by: (i) a licensed physician, (ii) the physician's authorized agent who is currently approved by the North Carolina Medical Board, or comparable certifying board in any state contiguous to North Carolina, (iii) a certified nurse practitioner, or (iv) a public health nurse meeting the Departments Standards for Early Periodic Screening, Diagnosis, and Treatment Program. However, no health assessment shall be required of any staff or child who is and has been in normal health when the staff, or the child's parent, guardian, or full-time custodian objects in writing to a health assessment on religious grounds which conform to the teachings and practice of any recognized church or religious denomination. One staff member did not have an annual staff evaluation. Each staff member is required to have an annual staff evaluation completed annually. 10A NCAC 09 .0514 Operational and Personnel Policies (f) In addition to all records required in Rule .0302(d) of this Chapter, each employee's personnel file shall contain an annual staff evaluation and staff development plan A conversation was held with the Director regarding violations cited today. Medical reports for staff must be prior to employment and shall not be older than twelve months. Tuberculin (TB) test or screening must be on file on or before the first day of work and shall not be older than twelve months. 10A NCAC 09 .0701 Health Standards For Child Care Providers, Substitute Providers, Volunteers, And Uncompensated Providers Thank you for your time today. If you have questions, please contact me at 704-594-0152 or by email at Kaye.Dunlap@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1102 · Violation

Name of Operation: HARBOR VIEW CREATIVE LEARNING CENTER Facility ID: 60004078 Consultant: KAYE DUNLAP Operation Type: Center Case Number: Visit Date: 11/7/2023 Number Present: 131 Completed Date: 11/7/2023 Age: From 0 To 5 Total Minutes: 410 Time In: 09:30 AM Time Out: 04:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. Administrators, E. Bermonty and N. Running assisted me with today’s visit. Your program currently operates with a One-star license, issued June 3, 2021. The program’s compliance history before today’s visit was eighty-three percent. The last annual compliance visit was conducted November 15, 2023. The sanitation inspection was completed August 8, 2023 with an “Approved” classification. The last fire inspection was conducted November 2, 2023 and your facility was approved for daytime care only. The NC Secretary of State website was reviewed on November 6, 2023 and Harbor View Creative Learning Center, LLC was listed as current- active. A walk-through of the facility was completed today with both Administrators. I observed children in both the indoor and outdoor learning environments and found supervision and staff/child ratios to be in compliance. Children throughout the facility were participating in free choice of indoor and outdoor activity areas, transitions, group time, teacher directed activities and personal care routines. Lunch was observed and consisted of Ceasar pasta with cherry tomatoes, oranges, and milk. The caregivers were interacting and meeting the developmental needs for each of the children. The following violations were observed. Violation Number Comment Rule 612 Each child's bed, cot, or 2" mat was not individually assigned and identified. In space #3, there were two cots that were not clearly label with the child's name. 15A NCAC 18A .2821(b) & (c) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space #9, there was an aerosol can of shaving cream stored in an unlocked cabinet. .2820(b) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. The staff member completing the playground inspections has not completed playground safety training. .0605(q) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. There were two staff members that had medical reports that were dated after their hire date. 10A NCAC 09 .0701(a) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. One staff member did not have verification on file that an annual staff evaluation had been completed. 10A NCAC 09 .0514(f) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. Two children did not have a medical exam on file. GS110-91(1) 1323 Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. One child did not have an immunization report on file. 10A NCAC 09 .0302(d)(2) 1898 Staff did not complete the health and safety training within one year of employment. One staff member did not complete the health and safety training within the first year of employment. .1102(a) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation documented must be corrected immediately. On or before November 21, 2023 I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Kaye Dunlap, Child Care Consultant 3109 Wyntree Court Matthews, NC 28104 Kaye.Dunlap@dhhs.nc.gov Technical Assistance: A conversation was held with the Director regarding violations cited today. In space #3, two cots were not clearly labeled with the names of the children. The Teacher stated that the children peel them off. I made suggestions of where to place the labels to avoid the children from peeling the names off. Also, offer the children quiet activities during the first part of rest time and if the children wake up early. 15A NCAC 18A .2821 BEDS, COTS, MATS, AND LINENS (c) Beds, cots, and mats shall be assigned and labeled for use by an individual child and equipped with individual linens. A discussion was held with the Administrators regarding playground inspections. Both stated they had been completing the inspections together, however, the person that had signed the inspections has not completed Playground Safety training. It was explained that the person that has completed the training must complete and sign the inspections. 10A NCAC 09 .0605 Outdoor Learning Environment In Child Care Centers (q) Following completion of playground safety training as required by Rule .1102(e) of this Chapter, a monthly playground inspection shall be conducted by an individual trained in playground safety requirements. A trained administrator or staff person shall make a record of each inspection using a playground inspection checklist provided by the Division. The checklist shall be signed by the person who conducts the inspection and shall be maintained for 12 months in the center's files for review by a representative of the Division. The playground inspection checklist may be found online at https://ncchildcare.ncdhhs.gov/providers/credent.asp. The playground inspection includes a checklist of items related to safety, surfacing, and equipment quality. In space #9, I observed an aerosol can of shaving cream in an unlocked cabinet. I explained that any product in an aerosol can must be in locked storage. 15A NCAC 18A .2820 Storage (b) Toxic substances, which include corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled shall be kept in the original container or in another labeled container, used according to the manufacturer's instructions, and stored in a locked storage room or cabinet when not in use. Locked storage rooms and cabinets shall include those which are unlocked with a combination lock, electronic or magnetic device, keypad, key, or equivalent locking device. Keys and electronic or magnetic unlocking devices shall be kept out of the reach of a child and shall not be stored in the lock. Toxic substances shall be stored below or separate from medications and food. Any other product that is labeled "keep out of reach of children" and does not have any other warnings on the label shall be kept inaccessible to children when not in use, but is not required to be kept in locked storage. For the purpose of Paragraphs (b), (c), and (d) of this Rule, a product shall be considered inaccessible to children when stored on a shelf or in an unlocked cabinet that is mounted a minimum vertical distance of five feet above the finished floor. One staff member had completed health and safety training with the exception of administering medication. 10A NCAC 09 .1102 Health And Safety Training Requirements (a) Child care administrators and staff members shall complete health and safety training within one year of employment, unless the staff member has completed the training within the year prior to beginning employment. Health and safety training shall be in addition to the new staff orientation requirements set forth in Rule .1101 of this Section. The following persons shall be exempt from this requirement: (1) staff members that do not have caregiving responsibilities for a child or group of children; (2) service providers such as speech therapists, occupational therapists, and physical therapists; and (3) substitute providers who provide services for less than 10 days in a 12-month period. Two children did not have a medical report on file and one child did not have an immunization report on file. I reviewed with Administrators that medical reports and immunizations must be on file for children within 30 days of enrollment. § 110-91. Mandatory standards for a license. The Commission shall adopt rules for child care facilities to establish minimum requirements for child and staff health assessments and medical care procedures. These rules shall be developed in consultation with the Department. Each child shall have a health assessment before being admitted or within 30 days following admission to a child care facility. The assessment shall be done by: (i) a licensed physician, (ii) the physician's authorized agent who is currently approved by the North Carolina Medical Board, or comparable certifying board in any state contiguous to North Carolina, (iii) a certified nurse practitioner, or (iv) a public health nurse meeting the Departments Standards for Early Periodic Screening, Diagnosis, and Treatment Program. However, no health assessment shall be required of any staff or child who is and has been in normal health when the staff, or the child's parent, guardian, or full-time custodian objects in writing to a health assessment on religious grounds which conform to the teachings and practice of any recognized church or religious denomination. One staff member did not have an annual staff evaluation. Each staff member is required to have an annual staff evaluation completed annually. 10A NCAC 09 .0514 Operational and Personnel Policies (f) In addition to all records required in Rule .0302(d) of this Chapter, each employee's personnel file shall contain an annual staff evaluation and staff development plan A conversation was held with the Director regarding violations cited today. Medical reports for staff must be prior to employment and shall not be older than twelve months. Tuberculin (TB) test or screening must be on file on or before the first day of work and shall not be older than twelve months. 10A NCAC 09 .0701 Health Standards For Child Care Providers, Substitute Providers, Volunteers, And Uncompensated Providers Thank you for your time today. If you have questions, please contact me at 704-594-0152 or by email at Kaye.Dunlap@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS110-91 · Violation

Name of Operation: HARBOR VIEW CREATIVE LEARNING CENTER Facility ID: 60004078 Consultant: KAYE DUNLAP Operation Type: Center Case Number: Visit Date: 11/7/2023 Number Present: 131 Completed Date: 11/7/2023 Age: From 0 To 5 Total Minutes: 410 Time In: 09:30 AM Time Out: 04:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. Administrators, E. Bermonty and N. Running assisted me with today’s visit. Your program currently operates with a One-star license, issued June 3, 2021. The program’s compliance history before today’s visit was eighty-three percent. The last annual compliance visit was conducted November 15, 2023. The sanitation inspection was completed August 8, 2023 with an “Approved” classification. The last fire inspection was conducted November 2, 2023 and your facility was approved for daytime care only. The NC Secretary of State website was reviewed on November 6, 2023 and Harbor View Creative Learning Center, LLC was listed as current- active. A walk-through of the facility was completed today with both Administrators. I observed children in both the indoor and outdoor learning environments and found supervision and staff/child ratios to be in compliance. Children throughout the facility were participating in free choice of indoor and outdoor activity areas, transitions, group time, teacher directed activities and personal care routines. Lunch was observed and consisted of Ceasar pasta with cherry tomatoes, oranges, and milk. The caregivers were interacting and meeting the developmental needs for each of the children. The following violations were observed. Violation Number Comment Rule 612 Each child's bed, cot, or 2" mat was not individually assigned and identified. In space #3, there were two cots that were not clearly label with the child's name. 15A NCAC 18A .2821(b) & (c) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space #9, there was an aerosol can of shaving cream stored in an unlocked cabinet. .2820(b) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. The staff member completing the playground inspections has not completed playground safety training. .0605(q) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. There were two staff members that had medical reports that were dated after their hire date. 10A NCAC 09 .0701(a) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. One staff member did not have verification on file that an annual staff evaluation had been completed. 10A NCAC 09 .0514(f) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. Two children did not have a medical exam on file. GS110-91(1) 1323 Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. One child did not have an immunization report on file. 10A NCAC 09 .0302(d)(2) 1898 Staff did not complete the health and safety training within one year of employment. One staff member did not complete the health and safety training within the first year of employment. .1102(a) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation documented must be corrected immediately. On or before November 21, 2023 I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Kaye Dunlap, Child Care Consultant 3109 Wyntree Court Matthews, NC 28104 Kaye.Dunlap@dhhs.nc.gov Technical Assistance: A conversation was held with the Director regarding violations cited today. In space #3, two cots were not clearly labeled with the names of the children. The Teacher stated that the children peel them off. I made suggestions of where to place the labels to avoid the children from peeling the names off. Also, offer the children quiet activities during the first part of rest time and if the children wake up early. 15A NCAC 18A .2821 BEDS, COTS, MATS, AND LINENS (c) Beds, cots, and mats shall be assigned and labeled for use by an individual child and equipped with individual linens. A discussion was held with the Administrators regarding playground inspections. Both stated they had been completing the inspections together, however, the person that had signed the inspections has not completed Playground Safety training. It was explained that the person that has completed the training must complete and sign the inspections. 10A NCAC 09 .0605 Outdoor Learning Environment In Child Care Centers (q) Following completion of playground safety training as required by Rule .1102(e) of this Chapter, a monthly playground inspection shall be conducted by an individual trained in playground safety requirements. A trained administrator or staff person shall make a record of each inspection using a playground inspection checklist provided by the Division. The checklist shall be signed by the person who conducts the inspection and shall be maintained for 12 months in the center's files for review by a representative of the Division. The playground inspection checklist may be found online at https://ncchildcare.ncdhhs.gov/providers/credent.asp. The playground inspection includes a checklist of items related to safety, surfacing, and equipment quality. In space #9, I observed an aerosol can of shaving cream in an unlocked cabinet. I explained that any product in an aerosol can must be in locked storage. 15A NCAC 18A .2820 Storage (b) Toxic substances, which include corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled shall be kept in the original container or in another labeled container, used according to the manufacturer's instructions, and stored in a locked storage room or cabinet when not in use. Locked storage rooms and cabinets shall include those which are unlocked with a combination lock, electronic or magnetic device, keypad, key, or equivalent locking device. Keys and electronic or magnetic unlocking devices shall be kept out of the reach of a child and shall not be stored in the lock. Toxic substances shall be stored below or separate from medications and food. Any other product that is labeled "keep out of reach of children" and does not have any other warnings on the label shall be kept inaccessible to children when not in use, but is not required to be kept in locked storage. For the purpose of Paragraphs (b), (c), and (d) of this Rule, a product shall be considered inaccessible to children when stored on a shelf or in an unlocked cabinet that is mounted a minimum vertical distance of five feet above the finished floor. One staff member had completed health and safety training with the exception of administering medication. 10A NCAC 09 .1102 Health And Safety Training Requirements (a) Child care administrators and staff members shall complete health and safety training within one year of employment, unless the staff member has completed the training within the year prior to beginning employment. Health and safety training shall be in addition to the new staff orientation requirements set forth in Rule .1101 of this Section. The following persons shall be exempt from this requirement: (1) staff members that do not have caregiving responsibilities for a child or group of children; (2) service providers such as speech therapists, occupational therapists, and physical therapists; and (3) substitute providers who provide services for less than 10 days in a 12-month period. Two children did not have a medical report on file and one child did not have an immunization report on file. I reviewed with Administrators that medical reports and immunizations must be on file for children within 30 days of enrollment. § 110-91. Mandatory standards for a license. The Commission shall adopt rules for child care facilities to establish minimum requirements for child and staff health assessments and medical care procedures. These rules shall be developed in consultation with the Department. Each child shall have a health assessment before being admitted or within 30 days following admission to a child care facility. The assessment shall be done by: (i) a licensed physician, (ii) the physician's authorized agent who is currently approved by the North Carolina Medical Board, or comparable certifying board in any state contiguous to North Carolina, (iii) a certified nurse practitioner, or (iv) a public health nurse meeting the Departments Standards for Early Periodic Screening, Diagnosis, and Treatment Program. However, no health assessment shall be required of any staff or child who is and has been in normal health when the staff, or the child's parent, guardian, or full-time custodian objects in writing to a health assessment on religious grounds which conform to the teachings and practice of any recognized church or religious denomination. One staff member did not have an annual staff evaluation. Each staff member is required to have an annual staff evaluation completed annually. 10A NCAC 09 .0514 Operational and Personnel Policies (f) In addition to all records required in Rule .0302(d) of this Chapter, each employee's personnel file shall contain an annual staff evaluation and staff development plan A conversation was held with the Director regarding violations cited today. Medical reports for staff must be prior to employment and shall not be older than twelve months. Tuberculin (TB) test or screening must be on file on or before the first day of work and shall not be older than twelve months. 10A NCAC 09 .0701 Health Standards For Child Care Providers, Substitute Providers, Volunteers, And Uncompensated Providers Thank you for your time today. If you have questions, please contact me at 704-594-0152 or by email at Kaye.Dunlap@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: HARBOR VIEW CREATIVE LEARNING CENTER Facility ID: 60004078 Consultant: KAYE DUNLAP Operation Type: Center Case Number: Visit Date: 11/7/2023 Number Present: 131 Completed Date: 11/7/2023 Age: From 0 To 5 Total Minutes: 410 Time In: 09:30 AM Time Out: 04:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. Administrators, E. Bermonty and N. Running assisted me with today’s visit. Your program currently operates with a One-star license, issued June 3, 2021. The program’s compliance history before today’s visit was eighty-three percent. The last annual compliance visit was conducted November 15, 2023. The sanitation inspection was completed August 8, 2023 with an “Approved” classification. The last fire inspection was conducted November 2, 2023 and your facility was approved for daytime care only. The NC Secretary of State website was reviewed on November 6, 2023 and Harbor View Creative Learning Center, LLC was listed as current- active. A walk-through of the facility was completed today with both Administrators. I observed children in both the indoor and outdoor learning environments and found supervision and staff/child ratios to be in compliance. Children throughout the facility were participating in free choice of indoor and outdoor activity areas, transitions, group time, teacher directed activities and personal care routines. Lunch was observed and consisted of Ceasar pasta with cherry tomatoes, oranges, and milk. The caregivers were interacting and meeting the developmental needs for each of the children. The following violations were observed. Violation Number Comment Rule 612 Each child's bed, cot, or 2" mat was not individually assigned and identified. In space #3, there were two cots that were not clearly label with the child's name. 15A NCAC 18A .2821(b) & (c) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space #9, there was an aerosol can of shaving cream stored in an unlocked cabinet. .2820(b) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. The staff member completing the playground inspections has not completed playground safety training. .0605(q) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. There were two staff members that had medical reports that were dated after their hire date. 10A NCAC 09 .0701(a) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. One staff member did not have verification on file that an annual staff evaluation had been completed. 10A NCAC 09 .0514(f) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. Two children did not have a medical exam on file. GS110-91(1) 1323 Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. One child did not have an immunization report on file. 10A NCAC 09 .0302(d)(2) 1898 Staff did not complete the health and safety training within one year of employment. One staff member did not complete the health and safety training within the first year of employment. .1102(a) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation documented must be corrected immediately. On or before November 21, 2023 I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Kaye Dunlap, Child Care Consultant 3109 Wyntree Court Matthews, NC 28104 Kaye.Dunlap@dhhs.nc.gov Technical Assistance: A conversation was held with the Director regarding violations cited today. In space #3, two cots were not clearly labeled with the names of the children. The Teacher stated that the children peel them off. I made suggestions of where to place the labels to avoid the children from peeling the names off. Also, offer the children quiet activities during the first part of rest time and if the children wake up early. 15A NCAC 18A .2821 BEDS, COTS, MATS, AND LINENS (c) Beds, cots, and mats shall be assigned and labeled for use by an individual child and equipped with individual linens. A discussion was held with the Administrators regarding playground inspections. Both stated they had been completing the inspections together, however, the person that had signed the inspections has not completed Playground Safety training. It was explained that the person that has completed the training must complete and sign the inspections. 10A NCAC 09 .0605 Outdoor Learning Environment In Child Care Centers (q) Following completion of playground safety training as required by Rule .1102(e) of this Chapter, a monthly playground inspection shall be conducted by an individual trained in playground safety requirements. A trained administrator or staff person shall make a record of each inspection using a playground inspection checklist provided by the Division. The checklist shall be signed by the person who conducts the inspection and shall be maintained for 12 months in the center's files for review by a representative of the Division. The playground inspection checklist may be found online at https://ncchildcare.ncdhhs.gov/providers/credent.asp. The playground inspection includes a checklist of items related to safety, surfacing, and equipment quality. In space #9, I observed an aerosol can of shaving cream in an unlocked cabinet. I explained that any product in an aerosol can must be in locked storage. 15A NCAC 18A .2820 Storage (b) Toxic substances, which include corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled shall be kept in the original container or in another labeled container, used according to the manufacturer's instructions, and stored in a locked storage room or cabinet when not in use. Locked storage rooms and cabinets shall include those which are unlocked with a combination lock, electronic or magnetic device, keypad, key, or equivalent locking device. Keys and electronic or magnetic unlocking devices shall be kept out of the reach of a child and shall not be stored in the lock. Toxic substances shall be stored below or separate from medications and food. Any other product that is labeled "keep out of reach of children" and does not have any other warnings on the label shall be kept inaccessible to children when not in use, but is not required to be kept in locked storage. For the purpose of Paragraphs (b), (c), and (d) of this Rule, a product shall be considered inaccessible to children when stored on a shelf or in an unlocked cabinet that is mounted a minimum vertical distance of five feet above the finished floor. One staff member had completed health and safety training with the exception of administering medication. 10A NCAC 09 .1102 Health And Safety Training Requirements (a) Child care administrators and staff members shall complete health and safety training within one year of employment, unless the staff member has completed the training within the year prior to beginning employment. Health and safety training shall be in addition to the new staff orientation requirements set forth in Rule .1101 of this Section. The following persons shall be exempt from this requirement: (1) staff members that do not have caregiving responsibilities for a child or group of children; (2) service providers such as speech therapists, occupational therapists, and physical therapists; and (3) substitute providers who provide services for less than 10 days in a 12-month period. Two children did not have a medical report on file and one child did not have an immunization report on file. I reviewed with Administrators that medical reports and immunizations must be on file for children within 30 days of enrollment. § 110-91. Mandatory standards for a license. The Commission shall adopt rules for child care facilities to establish minimum requirements for child and staff health assessments and medical care procedures. These rules shall be developed in consultation with the Department. Each child shall have a health assessment before being admitted or within 30 days following admission to a child care facility. The assessment shall be done by: (i) a licensed physician, (ii) the physician's authorized agent who is currently approved by the North Carolina Medical Board, or comparable certifying board in any state contiguous to North Carolina, (iii) a certified nurse practitioner, or (iv) a public health nurse meeting the Departments Standards for Early Periodic Screening, Diagnosis, and Treatment Program. However, no health assessment shall be required of any staff or child who is and has been in normal health when the staff, or the child's parent, guardian, or full-time custodian objects in writing to a health assessment on religious grounds which conform to the teachings and practice of any recognized church or religious denomination. One staff member did not have an annual staff evaluation. Each staff member is required to have an annual staff evaluation completed annually. 10A NCAC 09 .0514 Operational and Personnel Policies (f) In addition to all records required in Rule .0302(d) of this Chapter, each employee's personnel file shall contain an annual staff evaluation and staff development plan A conversation was held with the Director regarding violations cited today. Medical reports for staff must be prior to employment and shall not be older than twelve months. Tuberculin (TB) test or screening must be on file on or before the first day of work and shall not be older than twelve months. 10A NCAC 09 .0701 Health Standards For Child Care Providers, Substitute Providers, Volunteers, And Uncompensated Providers Thank you for your time today. If you have questions, please contact me at 704-594-0152 or by email at Kaye.Dunlap@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times