Childcare Network #96

NC GS 110-90 · Violation

Name of Operation: Childcare Network #96 Facility ID: 60004324 Consultant: LISA EDDINS-SMITH Operation Type: Center Case Number: Visit Date: 6/16/2026 Number Present: 54 Completed Date: 6/16/2026 Age: From 0 To 10 Total Minutes: 165 Time In: 10:15 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. The facility has a Five-Star License issued July 28, 2024, with enhanced space and ratio. An eighteen-month compliance history score of 88% prior to today’s visit. The last Annual Compliance Visit was conducted February 3, 2026. The Written Warning issued June 5, 2026 was observed prominently posted. Ms. Hayleaner Chambers, Assistant Director and Brianna Glover, Administrator, greeted me upon arrival. I stated the reason for the visit. Rebekah Richardson, Education Coordinator, was also present today. I met with Ms. Glover, and we discussed the visit and items to be reviewed. I monitored all indoor areas of the facility today. Ms. Glover accompanied me on the walk through in the indoor areas. I observed children engaged in personal care routines, sleep, free play, activity centers, transitions and teacher directed activities. There have been two (2) new staff hired since the annual compliance visit. I reviewed the new employee files and found one violation. See violations section for details. Staff and training worksheets were provided, and all veteran staff were monitored using the worksheets. The following items were monitored today: License Posted/Permit Restrictions: The license was posted, and restrictions were in compliance. Supervision: Each group of children was adequately supervised during the visit. Staff/Child Ratio: The ratios were maintained during today’s visit. CPR: One veteran staff member has an expired CPR certification on file. A violation was cited. First Aid: One veteran staff member has an expired First Aid certification on file. A violation was cited. CBC Qualification: Staff were current with Criminal Background Check (CBC) qualification. ABCMS roster requirements were in compliance ITS-SIDS: Staff requiring ITS-SIDS certification were current and in compliance. Safe sleep policy and sleep charts: I observed the safe sleep policy and monitored safe sleep checks. A violation was cited. Emergency Medical Care Plan: The Emergency Care Plan was posted and current. Administration of Medication: Diaper creams were monitored and found in compliance. There are currently no Emergency Medications in the facility. Storage of Hazardous Substances: All hazardous materials were stored properly. Storage of Medication: All medication was observed stored in compliance. General Safety: General safety was found in compliance. Discipline: There were no discipline concerns; appropriate discipline was provided. Nurturing tones were heard when staff spoke with children. Adequate/Approved Space: Each group of children were observed in licensed approved space. Program Records: Program records were reviewed and found in compliance. The following violations were cited today: Violation Number Comment Rule 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. In Space 1, the safe sleep chart documented a child born 8.26.2025 was placed on tummy at 9:45 am on 6.15.2026 for initial sleep position. .0606(g) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff member hired 4.23.2024 has an expired First Aid certification dated 5.22.2026 on file. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff member hired 4.23.2024 has an expired CPR certification dated 5.22.2026 on file. .1102(d) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. One employee hired 4.21.2026 completed 5.5 hours orientation training within the first two weeks. .1101(a)(b) Compliance Statement: Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before June 30, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Please email the information to: Lisa.Eddins-Smith@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time-period. DCDEE Websit I encourage you to utilize the DCDEE website, https://ncchildcare.ncdhhs.gov/, on a regular basis. All the laws, rules and regulations, item number listing, sanitation requirements, and provider documents can be found on the website. Additionally, there are many resources such as DCDEE Moodle where you can complete health and safety trainings free of charge. The What’s New tab provides current information that is sent out through blast emails. Additionally we have resources available specific to NC Pre-K at https://ncchildcare.ncdhhs.gov/Home/DCDEE-Sections/North-Carolina-Pre-Kindergarten-NC-Pre-K Safe Sleep We discussed reviewing safe sleep checks carefully when new staff are documenting in your infant room. I discussed the requirements for safe sleep checks with both teachers present in the infant room today. CPR/First Aid We discussed that the veteran staff needing CPR First Aid will complete the training at another facility immediately. We discussed you will send me the date enrolled and a follow up email verifying completion of the course. The certification should be on file for Division review once completed. Pathway to the Stars We discussed and reviewed the Application for Rated License under the Provider Documents and Forms. You are most likely going to apply using Pathway 1. We discussed requesting additional support from CCRI to prepare for assessments. NCRLAP We discussed staff can access training and resources on the NCRLAP website here: https://www.ncrlap.org/. Remind your staff to print any certificates for training completed to use as On-Going Training hours. WORKS We discussed you have secured WORKS letters for your staff. I suggest you start to complete your Staff Education Worksheet. Once it is completed, email it to me and I will begin verifying employee education. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Thank you for your time today. If you have questions or concerns regarding today’s visit, please contact me at Lisa.Eddins-Smith@dhhs.nc.gov or 980-748-6270 or Amy Italiano, Licensing Supervisor at amy.italiano@dhhs.nc.gov or 704-936-6065. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0601 · Violation

Name of Operation: Childcare Network #96 Facility ID: 60004324 Consultant: LEIGH BROOME Operation Type: Center Case Number: 0326-098A Visit Date: 3/11/2026 Number Present: 93 Completed Date: 3/11/2026 Age: From 0 To 5 Total Minutes: 122 Time In: 11:18 AM Time Out: 01:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of this unannounced visit was to investigate allegations of violations of child care requirements at this child care facility. Brianna Glover, Director, accompanied me during a walk-through of the facility. During the visit, I discussed the allegations with Ms. Glover. Limited monitoring of child care requirements occurred during today’s visit. The following violations were observed and/or confirmed during today’s visit. Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. On February 26, 2026, during routine transportation of children, a staff member failed to ensure a safe environment for children when the staff member did not accurately utilize the list to document attendance as children departed the vehicle, which resulted in a five-year-old child being left alone and unattended for approximately forty-five minutes 10A NCAC 09 .0601(a) 1118 Children were left in a vehicle unattended by an adult. On February 26, 2026, a five-year-old child was left alone on a bus in the parking lot of the facility for approximately forty-five minutes. GS 110-91 (13); .1003(g) 1128 For routine transport of children to and from the center, staff did not use the list to document attendance as children boarded and departed the vehicle. On February 26, 2026, a staff member failed to accurately document the departure of a five-year-old child from the bus. This resulted in the child being left unsupervised on the bus for approximately forty-five minutes. 10A NCAC 09 .1003(l) 1810 There was a substantiation of child maltreatment. Pursuant to its investigation, the Division has confirmed sufficient information to determine child maltreatment. GS 110-105.6(a) Violations must be corrected immediately. Within one week, March 18, 2026, you must submit documentation of the corrections you made and your plan to maintain compliance with the identified child care requirements to me at Leigh Broome, Investigations Consultant, leigh.broome@dhhs.nc.gov. You may contact me at Leigh Broome, Investigations Consultant, 704-594-0146, leigh.broome@dhhs.nc.gov or Veronica Grant, South Central Investigations Supervisor, veronica.grant@dhhs.nc.gov. Thank you for your time. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1003 · Violation

Name of Operation: Childcare Network #96 Facility ID: 60004324 Consultant: LEIGH BROOME Operation Type: Center Case Number: 0326-098A Visit Date: 3/11/2026 Number Present: 93 Completed Date: 3/11/2026 Age: From 0 To 5 Total Minutes: 122 Time In: 11:18 AM Time Out: 01:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of this unannounced visit was to investigate allegations of violations of child care requirements at this child care facility. Brianna Glover, Director, accompanied me during a walk-through of the facility. During the visit, I discussed the allegations with Ms. Glover. Limited monitoring of child care requirements occurred during today’s visit. The following violations were observed and/or confirmed during today’s visit. Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. On February 26, 2026, during routine transportation of children, a staff member failed to ensure a safe environment for children when the staff member did not accurately utilize the list to document attendance as children departed the vehicle, which resulted in a five-year-old child being left alone and unattended for approximately forty-five minutes 10A NCAC 09 .0601(a) 1118 Children were left in a vehicle unattended by an adult. On February 26, 2026, a five-year-old child was left alone on a bus in the parking lot of the facility for approximately forty-five minutes. GS 110-91 (13); .1003(g) 1128 For routine transport of children to and from the center, staff did not use the list to document attendance as children boarded and departed the vehicle. On February 26, 2026, a staff member failed to accurately document the departure of a five-year-old child from the bus. This resulted in the child being left unsupervised on the bus for approximately forty-five minutes. 10A NCAC 09 .1003(l) 1810 There was a substantiation of child maltreatment. Pursuant to its investigation, the Division has confirmed sufficient information to determine child maltreatment. GS 110-105.6(a) Violations must be corrected immediately. Within one week, March 18, 2026, you must submit documentation of the corrections you made and your plan to maintain compliance with the identified child care requirements to me at Leigh Broome, Investigations Consultant, leigh.broome@dhhs.nc.gov. You may contact me at Leigh Broome, Investigations Consultant, 704-594-0146, leigh.broome@dhhs.nc.gov or Veronica Grant, South Central Investigations Supervisor, veronica.grant@dhhs.nc.gov. Thank you for your time. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-105 · Violation

Name of Operation: Childcare Network #96 Facility ID: 60004324 Consultant: LEIGH BROOME Operation Type: Center Case Number: 0326-098A Visit Date: 3/11/2026 Number Present: 93 Completed Date: 3/11/2026 Age: From 0 To 5 Total Minutes: 122 Time In: 11:18 AM Time Out: 01:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of this unannounced visit was to investigate allegations of violations of child care requirements at this child care facility. Brianna Glover, Director, accompanied me during a walk-through of the facility. During the visit, I discussed the allegations with Ms. Glover. Limited monitoring of child care requirements occurred during today’s visit. The following violations were observed and/or confirmed during today’s visit. Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. On February 26, 2026, during routine transportation of children, a staff member failed to ensure a safe environment for children when the staff member did not accurately utilize the list to document attendance as children departed the vehicle, which resulted in a five-year-old child being left alone and unattended for approximately forty-five minutes 10A NCAC 09 .0601(a) 1118 Children were left in a vehicle unattended by an adult. On February 26, 2026, a five-year-old child was left alone on a bus in the parking lot of the facility for approximately forty-five minutes. GS 110-91 (13); .1003(g) 1128 For routine transport of children to and from the center, staff did not use the list to document attendance as children boarded and departed the vehicle. On February 26, 2026, a staff member failed to accurately document the departure of a five-year-old child from the bus. This resulted in the child being left unsupervised on the bus for approximately forty-five minutes. 10A NCAC 09 .1003(l) 1810 There was a substantiation of child maltreatment. Pursuant to its investigation, the Division has confirmed sufficient information to determine child maltreatment. GS 110-105.6(a) Violations must be corrected immediately. Within one week, March 18, 2026, you must submit documentation of the corrections you made and your plan to maintain compliance with the identified child care requirements to me at Leigh Broome, Investigations Consultant, leigh.broome@dhhs.nc.gov. You may contact me at Leigh Broome, Investigations Consultant, 704-594-0146, leigh.broome@dhhs.nc.gov or Veronica Grant, South Central Investigations Supervisor, veronica.grant@dhhs.nc.gov. Thank you for your time. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: Childcare Network #96 Facility ID: 60004324 Consultant: LEIGH BROOME Operation Type: Center Case Number: 0326-098A Visit Date: 3/11/2026 Number Present: 93 Completed Date: 3/11/2026 Age: From 0 To 5 Total Minutes: 122 Time In: 11:18 AM Time Out: 01:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of this unannounced visit was to investigate allegations of violations of child care requirements at this child care facility. Brianna Glover, Director, accompanied me during a walk-through of the facility. During the visit, I discussed the allegations with Ms. Glover. Limited monitoring of child care requirements occurred during today’s visit. The following violations were observed and/or confirmed during today’s visit. Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. On February 26, 2026, during routine transportation of children, a staff member failed to ensure a safe environment for children when the staff member did not accurately utilize the list to document attendance as children departed the vehicle, which resulted in a five-year-old child being left alone and unattended for approximately forty-five minutes 10A NCAC 09 .0601(a) 1118 Children were left in a vehicle unattended by an adult. On February 26, 2026, a five-year-old child was left alone on a bus in the parking lot of the facility for approximately forty-five minutes. GS 110-91 (13); .1003(g) 1128 For routine transport of children to and from the center, staff did not use the list to document attendance as children boarded and departed the vehicle. On February 26, 2026, a staff member failed to accurately document the departure of a five-year-old child from the bus. This resulted in the child being left unsupervised on the bus for approximately forty-five minutes. 10A NCAC 09 .1003(l) 1810 There was a substantiation of child maltreatment. Pursuant to its investigation, the Division has confirmed sufficient information to determine child maltreatment. GS 110-105.6(a) Violations must be corrected immediately. Within one week, March 18, 2026, you must submit documentation of the corrections you made and your plan to maintain compliance with the identified child care requirements to me at Leigh Broome, Investigations Consultant, leigh.broome@dhhs.nc.gov. You may contact me at Leigh Broome, Investigations Consultant, 704-594-0146, leigh.broome@dhhs.nc.gov or Veronica Grant, South Central Investigations Supervisor, veronica.grant@dhhs.nc.gov. Thank you for your time. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0601 · Violation

Name of Operation: Childcare Network #96 Facility ID: 60004324 Consultant: LISA EDDINS-SMITH Operation Type: Center Case Number: Visit Date: 2/3/2026 Number Present: 19 Completed Date: 2/3/2026 Age: From 0 To 4 Total Minutes: 305 Time In: 10:15 AM Time Out: 03:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. The facility has a Five-Star License issued July 28, 2024, with enhanced space and ratio. An eighteen-month compliance history score is 88 % prior to today’s visit. The last Annual Compliance Visit was completed February 17, 2025. The NC Secretary of State website was reviewed on February 3, 2026, and Child Development Schools North Carolina LLC is listed as current-active. Upon arrival, I observed parents dropping off children as the facility had delayed opening due to inclement weather. I called Brianna Glove, Director, to alert her to my arrival and waited in my car until the children were dropped off, signed in and the parents left the facility. Ms. Hayleaner Chambers, Assistant Director, greeted me as I entered the building. Brianna Glover, Director, joined me and I stated the reason for the visit. I met with Ms. Glover, and we discussed the visit and items to be reviewed. Items required to be posted were observed and met compliance. Ms. Glover assisted me as I reviewed program records. A sanitation inspection was completed September 16, 2025, with a Superior classification. The last fire inspection was conducted April 2, 2025, and your facility was approved for daytime care only. Program records were reviewed and found in compliance. The last fire drill was conducted on January 29, 2026. The last shelter in place was conducted on December 10, 2025. The playground inspections and the incident log were in compliance. The EPR is dated January 6, 2026, and the ready to go file was monitored and found in compliance. All indoor classrooms and transportation were monitored today. The classrooms serving NC PreK were monitored. Due to inclement weather the outdoor areas were not monitored today. The children attending NC PreK were out today due to inclement weather. Ms. Glover accompanied me on the walk through in the indoor areas. Supervision and staff child ratios were maintained during today’s visit. Each group was observed in approved/adequate space. Permit restrictions were met. Ms. Glover and Ms. Chambers assisted me with a walkthrough of the facility. I observed children engaged in tummy time, personal care routines, free play, activity centers, transitions and teacher directed activities. I observed teachers on the floor with the children encouraging play. The activity plan was reviewed in each room and found meeting compliance. The facility uses High Reach for the infants – fours enrolled in the program. I observed children engaged in activities and materials supporting the curriculum. In the infant room I observed the safe sleep policy posted and in compliance. I monitored safe sleep checks from last week in the infant room and found in compliance. I observed all bottles labeled and dated. I monitored all diaper creams and found them in compliance. I monitored infant feeding schedules and found in compliance. The center provides transportation. I monitored both buses and found all requirements in compliance. I observed transportation notebooks for both buses including insurance and current registration in compliance. There is one (1) child enrolled with emergency medications. I reviewed the Medical Action Care Plan and Permission to Administers Medication forms. Violations were cited Please see violation section for details. compliance. While monitoring children’s files, I observed a Medical Action Plan on file which was not signed and dated by the parent. The program has four (4) NC PreK rooms. I monitored each room for general safety hazards and approved curriculum. The program uses The Creative Curriculum. I observed lesson plans and evidence of materials supporting the curriculum in each classroom. Two bathrooms were observed with rusty bolts on the toilets accessible to children. Throughout the facility, material and equipment in each classroom were found in good repair and developmentally appropriate for the age range. In the room serving toddlers extra books were added to the bookshelf while I was monitoring the room. The caregivers used nurturing and caring tones. Ten (10) percent of children’s files were monitored today. Thirteen (13) children’s files were selected, reviewed and violations were cited. The date of enrollment on several files was before parent signatures or missing on acknowledgments requiring on or before enrollment. See violations section for details. The staff and training worksheet was used to review staff files. Four (4) new staff have been hired since the Routine Unannounced visit June 16, 2025.I monitored all new employee files and found in compliance. Ten (10) percent of veteran staff files were reviewed and no violations were cited. The ABCMS roster was monitored, and two employees need to update their CBC Letter Dates. I monitored their files and found the CBC current and in compliance. Ms. Glover will have the employees update the ABCMS roster to reflect the most current qualification letter. The following violations were cited today: Violation Number Comment Rule 114 A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center. The parent of one (1) child enrolled 8/28/2025 signed that the summary of law was received 9/4/2025. The parent of one (1) child enrolled 8/27/2025 signed that a summary of law was received 8/28/2025. GS 110-102 807 A safe indoor and outdoor environment was not provided for the children. In Space 5 and Space 6 rusty bolts were uncovered in the bathrooms. 10A NCAC 09 .0601(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In Space 3, a teacher's backpack containing prescription medication was observed accessible to children in an unlocked closet. In Space 3, a Tide Stain Pen was observed stored in a backpack accessible to children in an unlocked closet. .2820(b) 847 Parent's medication authorization did not include required information. In Space 3, a child requiring emergency meds did not have a parent signature on the FARE plan. One (1) child with a Medical Action Plan observed in the child's file did not have a parent signature on the plan. 10A NCAC 09 .0803(4)(6-9) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In Space 3, cups wrapped in plastic and diapers wrapped in plastic were observed in unlocked cabinet and closet accessible to children. .0604(q) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. One (1) child enrolled 7/15/2024 has a medical assessment on filed dated 11/8/2024. GS110-91(1) 1324 Signed and dated statement by parent that discipline policy received and explained at enrollment was not in child's file. The parent of one (1) child enrolled 8/28/2025 signed the discipline policy was received 9/4/2025. The parent of one (1) child enrolled 8/27/2025 signed that the discipline policy was received 8/28/2025. The parent of one (1) child enrolled 7/8/2024 signed that the discipline policy was received 7/15/2024. .1804(c) 1835 The medical action plan was not updated on an annual basis or when changes to the plan were made by the child's parent or health care professional. One (1) child requiring Benadryl as an emergency medication did not have the medication on site. .0801(b) 1908 A child's file did not have a statement with parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy and/or the acknowledgement did not have all the required information. The parent of one (1) child enrolled 8/28/2025 signed the policy was received 9/4/2025. The parent of one (1) child enrolled 8/27/2025 signed that the policy was received 8/28/2025. .0608(b)(1-6) Compliance Statement Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before February 17, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware that any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. A follow-up visit may be conducted due to monitor for CBC Qualifying Letter. Please email the information to: Lisa.Eddins-Smith@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time-period. Technical Assistance ABCMS We discussed that you should monitor ABCMS regular and have your staff update expired qualification letters immediately following recertification. DCDEE Website and Current Forms I encourage you to utilize the DCDEE website, https://ncchildcare.ncdhhs.gov/, on a regular basis. All the laws, rules and regulations, item number listing, sanitation requirements, and provider documents can be found on the website. Additionally, there are many resources such as DCDEE Moodle where you can complete health and safety trainings free of charge. The What’s New tab provides current information that is sent out through blast emails. We discussed updating provider forms, so you are using the most current forms available. The current summary of law dated 11/2025 should be posted and given to the parents. The summary of law currently posted us dated 9/2023. QRIS/Pathway to the Stars We discussed that your current rated license will not expire until July 28, 2027, You stated that you will apply for a new rated license using Pathway 1 in early 2027. Children's Files We discussed the importance of the date of enrollment. This date is used to monitor compliance with the documents required to be given to a parent on or before enrollment. The date of the parent signature should be on or before the date of enrollment to show compliance. Staff Files – On-Going Training We discussed that all staff, including NC PreK should have a completed Ongoing Training Log ( also called In Service Training Hours) on file. The training certificates should be in the staff files behind the training log and available for review by the division. Health and Safety Trainings Your facility uses CCEI for Health and Safety Trainings. I observed 6 contact hours for training, however, the topic completed were not able to be monitored in each staff file. You printed a course description, will included it I each staff files and compare it to the required topics outlined as follows: 10A NCAC 09 .1102 HEALTH AND SAFETY TRAINING REQUIREMENTS (a) Child care administrators and staff members shall complete health and safety training within one year of employment, unless the staff member has completed the training within the year prior to beginning employment. Health and safety training shall be in addition to the new staff orientation requirements set forth in Rule .1101 of this Section. The following persons shall be exempt from this requirement: (1) staff members that do not have caregiving responsibilities for a child or group of children; (2) service providers such as speech therapists, occupational therapists, and physical therapists; and (3) substitute providers who provide services for less than 10 days in a 12-month period. (b) The health and safety training shall include the following topic areas: (1) Prevention and control of infectious diseases, including immunization; (2) Administration of medication, with standards for parental consent; (3) Prevention of and response to emergencies due to food and allergic reactions; (4) Building and physical premises safety, including identification of and protection from hazards that can cause bodily injury such as electrical hazards, bodies of water, and vehicular traffic; (5) Emergency preparedness and response planning for emergencies resulting from a natural disaster, or a man-caused event; (6) Handling and storage of hazardous materials and the appropriate disposal of biocontaminants; (7) Precautions in transporting children, if applicable; (8) Prevention of shaken baby syndrome, abusive head trauma, and child maltreatment; (9) CPR and First Aid training as required in Paragraphs (c) and (d) of this Rule; (10) Recognizing and reporting child abuse, child neglect, and child maltreatment; and (11) Prevention of sudden infant death syndrome and use of safe sleeping practices. New Rules Effective July 1, 2025, Now Available Please bookmark Chapter 9 to reference the most current rules effective July 1, 2025. https://ncchildcare.ncdhhs.gov/Portals/0/documents/pdf/C/Chapter_9_Child_Care_Rules_Effective_July_1_2025.pdf?ver=9gQO5ZV3KdVI8BanULluoA%3d%3d Staff WORKS Letters We discussed keeping your staff WORKS Letters up to date and on file. You can access more information here: https://ncchildcare.ncdhhs.gov/Services/DCDEE-WORKS MOODLE Staff Orientation We discussed that Moodle now offers orientation and child development training for your staff. Moodle can be accessed here: https://www.dcdee.moodle.nc.gov/ HEALTHY SOCIAL BEHAVIORS PROJECT We discussed that the staff in your two-year-old classroom would benefit from support with healthy social behavior resources. I encourage you to Contact Stephanie Dreyer, Child Care Resources Inc. 704-376-6697 x 120 | sdreyer@childcareresourcesinc.org in an email to discuss needed support for a challenging behavior in your classroom currently. HSB supports teachers to develop pro-social early childhood learning environments that help to prevent suspension and expulsion, as related to challenging behaviors. The Healthy Social Behaviors project is an initiative of the North Carolina Resource and Referral Council funded by the North Carolina Department of Child Development and Early Education (DCDEE). Quality Every Day (QED) Quality Every Day (QED) helps directors and teachers improve each child’s experience in the classroom through supportive adult-child interactions and high-quality learning Serving as the director of a child care center means responding to competing needs and demands on your time as you manage the many responsibilities of running a quality program – maintaining compliance with licensing requirements, nurturing children, supporting families, and developing your staff. We discussed resources available to you to help you prepare to open a full day classroom serving two-year-old children. I connected you by email with LBush@childcareresourcesinc.org to discuss if it benefits you to become part of QED which can be found here: https://www.childcareresourcesinc.org/technical-assistance At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Thank you for your time today. If you have questions or concerns regarding today’s visit, please contact me at Lisa.Eddins-Smith@dhhs.nc.gov or 980-748-6270. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0803 · Violation

Name of Operation: Childcare Network #96 Facility ID: 60004324 Consultant: LISA EDDINS-SMITH Operation Type: Center Case Number: Visit Date: 2/3/2026 Number Present: 19 Completed Date: 2/3/2026 Age: From 0 To 4 Total Minutes: 305 Time In: 10:15 AM Time Out: 03:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. The facility has a Five-Star License issued July 28, 2024, with enhanced space and ratio. An eighteen-month compliance history score is 88 % prior to today’s visit. The last Annual Compliance Visit was completed February 17, 2025. The NC Secretary of State website was reviewed on February 3, 2026, and Child Development Schools North Carolina LLC is listed as current-active. Upon arrival, I observed parents dropping off children as the facility had delayed opening due to inclement weather. I called Brianna Glove, Director, to alert her to my arrival and waited in my car until the children were dropped off, signed in and the parents left the facility. Ms. Hayleaner Chambers, Assistant Director, greeted me as I entered the building. Brianna Glover, Director, joined me and I stated the reason for the visit. I met with Ms. Glover, and we discussed the visit and items to be reviewed. Items required to be posted were observed and met compliance. Ms. Glover assisted me as I reviewed program records. A sanitation inspection was completed September 16, 2025, with a Superior classification. The last fire inspection was conducted April 2, 2025, and your facility was approved for daytime care only. Program records were reviewed and found in compliance. The last fire drill was conducted on January 29, 2026. The last shelter in place was conducted on December 10, 2025. The playground inspections and the incident log were in compliance. The EPR is dated January 6, 2026, and the ready to go file was monitored and found in compliance. All indoor classrooms and transportation were monitored today. The classrooms serving NC PreK were monitored. Due to inclement weather the outdoor areas were not monitored today. The children attending NC PreK were out today due to inclement weather. Ms. Glover accompanied me on the walk through in the indoor areas. Supervision and staff child ratios were maintained during today’s visit. Each group was observed in approved/adequate space. Permit restrictions were met. Ms. Glover and Ms. Chambers assisted me with a walkthrough of the facility. I observed children engaged in tummy time, personal care routines, free play, activity centers, transitions and teacher directed activities. I observed teachers on the floor with the children encouraging play. The activity plan was reviewed in each room and found meeting compliance. The facility uses High Reach for the infants – fours enrolled in the program. I observed children engaged in activities and materials supporting the curriculum. In the infant room I observed the safe sleep policy posted and in compliance. I monitored safe sleep checks from last week in the infant room and found in compliance. I observed all bottles labeled and dated. I monitored all diaper creams and found them in compliance. I monitored infant feeding schedules and found in compliance. The center provides transportation. I monitored both buses and found all requirements in compliance. I observed transportation notebooks for both buses including insurance and current registration in compliance. There is one (1) child enrolled with emergency medications. I reviewed the Medical Action Care Plan and Permission to Administers Medication forms. Violations were cited Please see violation section for details. compliance. While monitoring children’s files, I observed a Medical Action Plan on file which was not signed and dated by the parent. The program has four (4) NC PreK rooms. I monitored each room for general safety hazards and approved curriculum. The program uses The Creative Curriculum. I observed lesson plans and evidence of materials supporting the curriculum in each classroom. Two bathrooms were observed with rusty bolts on the toilets accessible to children. Throughout the facility, material and equipment in each classroom were found in good repair and developmentally appropriate for the age range. In the room serving toddlers extra books were added to the bookshelf while I was monitoring the room. The caregivers used nurturing and caring tones. Ten (10) percent of children’s files were monitored today. Thirteen (13) children’s files were selected, reviewed and violations were cited. The date of enrollment on several files was before parent signatures or missing on acknowledgments requiring on or before enrollment. See violations section for details. The staff and training worksheet was used to review staff files. Four (4) new staff have been hired since the Routine Unannounced visit June 16, 2025.I monitored all new employee files and found in compliance. Ten (10) percent of veteran staff files were reviewed and no violations were cited. The ABCMS roster was monitored, and two employees need to update their CBC Letter Dates. I monitored their files and found the CBC current and in compliance. Ms. Glover will have the employees update the ABCMS roster to reflect the most current qualification letter. The following violations were cited today: Violation Number Comment Rule 114 A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center. The parent of one (1) child enrolled 8/28/2025 signed that the summary of law was received 9/4/2025. The parent of one (1) child enrolled 8/27/2025 signed that a summary of law was received 8/28/2025. GS 110-102 807 A safe indoor and outdoor environment was not provided for the children. In Space 5 and Space 6 rusty bolts were uncovered in the bathrooms. 10A NCAC 09 .0601(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In Space 3, a teacher's backpack containing prescription medication was observed accessible to children in an unlocked closet. In Space 3, a Tide Stain Pen was observed stored in a backpack accessible to children in an unlocked closet. .2820(b) 847 Parent's medication authorization did not include required information. In Space 3, a child requiring emergency meds did not have a parent signature on the FARE plan. One (1) child with a Medical Action Plan observed in the child's file did not have a parent signature on the plan. 10A NCAC 09 .0803(4)(6-9) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In Space 3, cups wrapped in plastic and diapers wrapped in plastic were observed in unlocked cabinet and closet accessible to children. .0604(q) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. One (1) child enrolled 7/15/2024 has a medical assessment on filed dated 11/8/2024. GS110-91(1) 1324 Signed and dated statement by parent that discipline policy received and explained at enrollment was not in child's file. The parent of one (1) child enrolled 8/28/2025 signed the discipline policy was received 9/4/2025. The parent of one (1) child enrolled 8/27/2025 signed that the discipline policy was received 8/28/2025. The parent of one (1) child enrolled 7/8/2024 signed that the discipline policy was received 7/15/2024. .1804(c) 1835 The medical action plan was not updated on an annual basis or when changes to the plan were made by the child's parent or health care professional. One (1) child requiring Benadryl as an emergency medication did not have the medication on site. .0801(b) 1908 A child's file did not have a statement with parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy and/or the acknowledgement did not have all the required information. The parent of one (1) child enrolled 8/28/2025 signed the policy was received 9/4/2025. The parent of one (1) child enrolled 8/27/2025 signed that the policy was received 8/28/2025. .0608(b)(1-6) Compliance Statement Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before February 17, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware that any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. A follow-up visit may be conducted due to monitor for CBC Qualifying Letter. Please email the information to: Lisa.Eddins-Smith@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time-period. Technical Assistance ABCMS We discussed that you should monitor ABCMS regular and have your staff update expired qualification letters immediately following recertification. DCDEE Website and Current Forms I encourage you to utilize the DCDEE website, https://ncchildcare.ncdhhs.gov/, on a regular basis. All the laws, rules and regulations, item number listing, sanitation requirements, and provider documents can be found on the website. Additionally, there are many resources such as DCDEE Moodle where you can complete health and safety trainings free of charge. The What’s New tab provides current information that is sent out through blast emails. We discussed updating provider forms, so you are using the most current forms available. The current summary of law dated 11/2025 should be posted and given to the parents. The summary of law currently posted us dated 9/2023. QRIS/Pathway to the Stars We discussed that your current rated license will not expire until July 28, 2027, You stated that you will apply for a new rated license using Pathway 1 in early 2027. Children's Files We discussed the importance of the date of enrollment. This date is used to monitor compliance with the documents required to be given to a parent on or before enrollment. The date of the parent signature should be on or before the date of enrollment to show compliance. Staff Files – On-Going Training We discussed that all staff, including NC PreK should have a completed Ongoing Training Log ( also called In Service Training Hours) on file. The training certificates should be in the staff files behind the training log and available for review by the division. Health and Safety Trainings Your facility uses CCEI for Health and Safety Trainings. I observed 6 contact hours for training, however, the topic completed were not able to be monitored in each staff file. You printed a course description, will included it I each staff files and compare it to the required topics outlined as follows: 10A NCAC 09 .1102 HEALTH AND SAFETY TRAINING REQUIREMENTS (a) Child care administrators and staff members shall complete health and safety training within one year of employment, unless the staff member has completed the training within the year prior to beginning employment. Health and safety training shall be in addition to the new staff orientation requirements set forth in Rule .1101 of this Section. The following persons shall be exempt from this requirement: (1) staff members that do not have caregiving responsibilities for a child or group of children; (2) service providers such as speech therapists, occupational therapists, and physical therapists; and (3) substitute providers who provide services for less than 10 days in a 12-month period. (b) The health and safety training shall include the following topic areas: (1) Prevention and control of infectious diseases, including immunization; (2) Administration of medication, with standards for parental consent; (3) Prevention of and response to emergencies due to food and allergic reactions; (4) Building and physical premises safety, including identification of and protection from hazards that can cause bodily injury such as electrical hazards, bodies of water, and vehicular traffic; (5) Emergency preparedness and response planning for emergencies resulting from a natural disaster, or a man-caused event; (6) Handling and storage of hazardous materials and the appropriate disposal of biocontaminants; (7) Precautions in transporting children, if applicable; (8) Prevention of shaken baby syndrome, abusive head trauma, and child maltreatment; (9) CPR and First Aid training as required in Paragraphs (c) and (d) of this Rule; (10) Recognizing and reporting child abuse, child neglect, and child maltreatment; and (11) Prevention of sudden infant death syndrome and use of safe sleeping practices. New Rules Effective July 1, 2025, Now Available Please bookmark Chapter 9 to reference the most current rules effective July 1, 2025. https://ncchildcare.ncdhhs.gov/Portals/0/documents/pdf/C/Chapter_9_Child_Care_Rules_Effective_July_1_2025.pdf?ver=9gQO5ZV3KdVI8BanULluoA%3d%3d Staff WORKS Letters We discussed keeping your staff WORKS Letters up to date and on file. You can access more information here: https://ncchildcare.ncdhhs.gov/Services/DCDEE-WORKS MOODLE Staff Orientation We discussed that Moodle now offers orientation and child development training for your staff. Moodle can be accessed here: https://www.dcdee.moodle.nc.gov/ HEALTHY SOCIAL BEHAVIORS PROJECT We discussed that the staff in your two-year-old classroom would benefit from support with healthy social behavior resources. I encourage you to Contact Stephanie Dreyer, Child Care Resources Inc. 704-376-6697 x 120 | sdreyer@childcareresourcesinc.org in an email to discuss needed support for a challenging behavior in your classroom currently. HSB supports teachers to develop pro-social early childhood learning environments that help to prevent suspension and expulsion, as related to challenging behaviors. The Healthy Social Behaviors project is an initiative of the North Carolina Resource and Referral Council funded by the North Carolina Department of Child Development and Early Education (DCDEE). Quality Every Day (QED) Quality Every Day (QED) helps directors and teachers improve each child’s experience in the classroom through supportive adult-child interactions and high-quality learning Serving as the director of a child care center means responding to competing needs and demands on your time as you manage the many responsibilities of running a quality program – maintaining compliance with licensing requirements, nurturing children, supporting families, and developing your staff. We discussed resources available to you to help you prepare to open a full day classroom serving two-year-old children. I connected you by email with LBush@childcareresourcesinc.org to discuss if it benefits you to become part of QED which can be found here: https://www.childcareresourcesinc.org/technical-assistance At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Thank you for your time today. If you have questions or concerns regarding today’s visit, please contact me at Lisa.Eddins-Smith@dhhs.nc.gov or 980-748-6270. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1102 · Violation

Name of Operation: Childcare Network #96 Facility ID: 60004324 Consultant: LISA EDDINS-SMITH Operation Type: Center Case Number: Visit Date: 2/3/2026 Number Present: 19 Completed Date: 2/3/2026 Age: From 0 To 4 Total Minutes: 305 Time In: 10:15 AM Time Out: 03:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. The facility has a Five-Star License issued July 28, 2024, with enhanced space and ratio. An eighteen-month compliance history score is 88 % prior to today’s visit. The last Annual Compliance Visit was completed February 17, 2025. The NC Secretary of State website was reviewed on February 3, 2026, and Child Development Schools North Carolina LLC is listed as current-active. Upon arrival, I observed parents dropping off children as the facility had delayed opening due to inclement weather. I called Brianna Glove, Director, to alert her to my arrival and waited in my car until the children were dropped off, signed in and the parents left the facility. Ms. Hayleaner Chambers, Assistant Director, greeted me as I entered the building. Brianna Glover, Director, joined me and I stated the reason for the visit. I met with Ms. Glover, and we discussed the visit and items to be reviewed. Items required to be posted were observed and met compliance. Ms. Glover assisted me as I reviewed program records. A sanitation inspection was completed September 16, 2025, with a Superior classification. The last fire inspection was conducted April 2, 2025, and your facility was approved for daytime care only. Program records were reviewed and found in compliance. The last fire drill was conducted on January 29, 2026. The last shelter in place was conducted on December 10, 2025. The playground inspections and the incident log were in compliance. The EPR is dated January 6, 2026, and the ready to go file was monitored and found in compliance. All indoor classrooms and transportation were monitored today. The classrooms serving NC PreK were monitored. Due to inclement weather the outdoor areas were not monitored today. The children attending NC PreK were out today due to inclement weather. Ms. Glover accompanied me on the walk through in the indoor areas. Supervision and staff child ratios were maintained during today’s visit. Each group was observed in approved/adequate space. Permit restrictions were met. Ms. Glover and Ms. Chambers assisted me with a walkthrough of the facility. I observed children engaged in tummy time, personal care routines, free play, activity centers, transitions and teacher directed activities. I observed teachers on the floor with the children encouraging play. The activity plan was reviewed in each room and found meeting compliance. The facility uses High Reach for the infants – fours enrolled in the program. I observed children engaged in activities and materials supporting the curriculum. In the infant room I observed the safe sleep policy posted and in compliance. I monitored safe sleep checks from last week in the infant room and found in compliance. I observed all bottles labeled and dated. I monitored all diaper creams and found them in compliance. I monitored infant feeding schedules and found in compliance. The center provides transportation. I monitored both buses and found all requirements in compliance. I observed transportation notebooks for both buses including insurance and current registration in compliance. There is one (1) child enrolled with emergency medications. I reviewed the Medical Action Care Plan and Permission to Administers Medication forms. Violations were cited Please see violation section for details. compliance. While monitoring children’s files, I observed a Medical Action Plan on file which was not signed and dated by the parent. The program has four (4) NC PreK rooms. I monitored each room for general safety hazards and approved curriculum. The program uses The Creative Curriculum. I observed lesson plans and evidence of materials supporting the curriculum in each classroom. Two bathrooms were observed with rusty bolts on the toilets accessible to children. Throughout the facility, material and equipment in each classroom were found in good repair and developmentally appropriate for the age range. In the room serving toddlers extra books were added to the bookshelf while I was monitoring the room. The caregivers used nurturing and caring tones. Ten (10) percent of children’s files were monitored today. Thirteen (13) children’s files were selected, reviewed and violations were cited. The date of enrollment on several files was before parent signatures or missing on acknowledgments requiring on or before enrollment. See violations section for details. The staff and training worksheet was used to review staff files. Four (4) new staff have been hired since the Routine Unannounced visit June 16, 2025.I monitored all new employee files and found in compliance. Ten (10) percent of veteran staff files were reviewed and no violations were cited. The ABCMS roster was monitored, and two employees need to update their CBC Letter Dates. I monitored their files and found the CBC current and in compliance. Ms. Glover will have the employees update the ABCMS roster to reflect the most current qualification letter. The following violations were cited today: Violation Number Comment Rule 114 A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center. The parent of one (1) child enrolled 8/28/2025 signed that the summary of law was received 9/4/2025. The parent of one (1) child enrolled 8/27/2025 signed that a summary of law was received 8/28/2025. GS 110-102 807 A safe indoor and outdoor environment was not provided for the children. In Space 5 and Space 6 rusty bolts were uncovered in the bathrooms. 10A NCAC 09 .0601(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In Space 3, a teacher's backpack containing prescription medication was observed accessible to children in an unlocked closet. In Space 3, a Tide Stain Pen was observed stored in a backpack accessible to children in an unlocked closet. .2820(b) 847 Parent's medication authorization did not include required information. In Space 3, a child requiring emergency meds did not have a parent signature on the FARE plan. One (1) child with a Medical Action Plan observed in the child's file did not have a parent signature on the plan. 10A NCAC 09 .0803(4)(6-9) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In Space 3, cups wrapped in plastic and diapers wrapped in plastic were observed in unlocked cabinet and closet accessible to children. .0604(q) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. One (1) child enrolled 7/15/2024 has a medical assessment on filed dated 11/8/2024. GS110-91(1) 1324 Signed and dated statement by parent that discipline policy received and explained at enrollment was not in child's file. The parent of one (1) child enrolled 8/28/2025 signed the discipline policy was received 9/4/2025. The parent of one (1) child enrolled 8/27/2025 signed that the discipline policy was received 8/28/2025. The parent of one (1) child enrolled 7/8/2024 signed that the discipline policy was received 7/15/2024. .1804(c) 1835 The medical action plan was not updated on an annual basis or when changes to the plan were made by the child's parent or health care professional. One (1) child requiring Benadryl as an emergency medication did not have the medication on site. .0801(b) 1908 A child's file did not have a statement with parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy and/or the acknowledgement did not have all the required information. The parent of one (1) child enrolled 8/28/2025 signed the policy was received 9/4/2025. The parent of one (1) child enrolled 8/27/2025 signed that the policy was received 8/28/2025. .0608(b)(1-6) Compliance Statement Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before February 17, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware that any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. A follow-up visit may be conducted due to monitor for CBC Qualifying Letter. Please email the information to: Lisa.Eddins-Smith@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time-period. Technical Assistance ABCMS We discussed that you should monitor ABCMS regular and have your staff update expired qualification letters immediately following recertification. DCDEE Website and Current Forms I encourage you to utilize the DCDEE website, https://ncchildcare.ncdhhs.gov/, on a regular basis. All the laws, rules and regulations, item number listing, sanitation requirements, and provider documents can be found on the website. Additionally, there are many resources such as DCDEE Moodle where you can complete health and safety trainings free of charge. The What’s New tab provides current information that is sent out through blast emails. We discussed updating provider forms, so you are using the most current forms available. The current summary of law dated 11/2025 should be posted and given to the parents. The summary of law currently posted us dated 9/2023. QRIS/Pathway to the Stars We discussed that your current rated license will not expire until July 28, 2027, You stated that you will apply for a new rated license using Pathway 1 in early 2027. Children's Files We discussed the importance of the date of enrollment. This date is used to monitor compliance with the documents required to be given to a parent on or before enrollment. The date of the parent signature should be on or before the date of enrollment to show compliance. Staff Files – On-Going Training We discussed that all staff, including NC PreK should have a completed Ongoing Training Log ( also called In Service Training Hours) on file. The training certificates should be in the staff files behind the training log and available for review by the division. Health and Safety Trainings Your facility uses CCEI for Health and Safety Trainings. I observed 6 contact hours for training, however, the topic completed were not able to be monitored in each staff file. You printed a course description, will included it I each staff files and compare it to the required topics outlined as follows: 10A NCAC 09 .1102 HEALTH AND SAFETY TRAINING REQUIREMENTS (a) Child care administrators and staff members shall complete health and safety training within one year of employment, unless the staff member has completed the training within the year prior to beginning employment. Health and safety training shall be in addition to the new staff orientation requirements set forth in Rule .1101 of this Section. The following persons shall be exempt from this requirement: (1) staff members that do not have caregiving responsibilities for a child or group of children; (2) service providers such as speech therapists, occupational therapists, and physical therapists; and (3) substitute providers who provide services for less than 10 days in a 12-month period. (b) The health and safety training shall include the following topic areas: (1) Prevention and control of infectious diseases, including immunization; (2) Administration of medication, with standards for parental consent; (3) Prevention of and response to emergencies due to food and allergic reactions; (4) Building and physical premises safety, including identification of and protection from hazards that can cause bodily injury such as electrical hazards, bodies of water, and vehicular traffic; (5) Emergency preparedness and response planning for emergencies resulting from a natural disaster, or a man-caused event; (6) Handling and storage of hazardous materials and the appropriate disposal of biocontaminants; (7) Precautions in transporting children, if applicable; (8) Prevention of shaken baby syndrome, abusive head trauma, and child maltreatment; (9) CPR and First Aid training as required in Paragraphs (c) and (d) of this Rule; (10) Recognizing and reporting child abuse, child neglect, and child maltreatment; and (11) Prevention of sudden infant death syndrome and use of safe sleeping practices. New Rules Effective July 1, 2025, Now Available Please bookmark Chapter 9 to reference the most current rules effective July 1, 2025. https://ncchildcare.ncdhhs.gov/Portals/0/documents/pdf/C/Chapter_9_Child_Care_Rules_Effective_July_1_2025.pdf?ver=9gQO5ZV3KdVI8BanULluoA%3d%3d Staff WORKS Letters We discussed keeping your staff WORKS Letters up to date and on file. You can access more information here: https://ncchildcare.ncdhhs.gov/Services/DCDEE-WORKS MOODLE Staff Orientation We discussed that Moodle now offers orientation and child development training for your staff. Moodle can be accessed here: https://www.dcdee.moodle.nc.gov/ HEALTHY SOCIAL BEHAVIORS PROJECT We discussed that the staff in your two-year-old classroom would benefit from support with healthy social behavior resources. I encourage you to Contact Stephanie Dreyer, Child Care Resources Inc. 704-376-6697 x 120 | sdreyer@childcareresourcesinc.org in an email to discuss needed support for a challenging behavior in your classroom currently. HSB supports teachers to develop pro-social early childhood learning environments that help to prevent suspension and expulsion, as related to challenging behaviors. The Healthy Social Behaviors project is an initiative of the North Carolina Resource and Referral Council funded by the North Carolina Department of Child Development and Early Education (DCDEE). Quality Every Day (QED) Quality Every Day (QED) helps directors and teachers improve each child’s experience in the classroom through supportive adult-child interactions and high-quality learning Serving as the director of a child care center means responding to competing needs and demands on your time as you manage the many responsibilities of running a quality program – maintaining compliance with licensing requirements, nurturing children, supporting families, and developing your staff. We discussed resources available to you to help you prepare to open a full day classroom serving two-year-old children. I connected you by email with LBush@childcareresourcesinc.org to discuss if it benefits you to become part of QED which can be found here: https://www.childcareresourcesinc.org/technical-assistance At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Thank you for your time today. If you have questions or concerns regarding today’s visit, please contact me at Lisa.Eddins-Smith@dhhs.nc.gov or 980-748-6270. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-102 · Violation

Name of Operation: Childcare Network #96 Facility ID: 60004324 Consultant: LISA EDDINS-SMITH Operation Type: Center Case Number: Visit Date: 2/3/2026 Number Present: 19 Completed Date: 2/3/2026 Age: From 0 To 4 Total Minutes: 305 Time In: 10:15 AM Time Out: 03:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. The facility has a Five-Star License issued July 28, 2024, with enhanced space and ratio. An eighteen-month compliance history score is 88 % prior to today’s visit. The last Annual Compliance Visit was completed February 17, 2025. The NC Secretary of State website was reviewed on February 3, 2026, and Child Development Schools North Carolina LLC is listed as current-active. Upon arrival, I observed parents dropping off children as the facility had delayed opening due to inclement weather. I called Brianna Glove, Director, to alert her to my arrival and waited in my car until the children were dropped off, signed in and the parents left the facility. Ms. Hayleaner Chambers, Assistant Director, greeted me as I entered the building. Brianna Glover, Director, joined me and I stated the reason for the visit. I met with Ms. Glover, and we discussed the visit and items to be reviewed. Items required to be posted were observed and met compliance. Ms. Glover assisted me as I reviewed program records. A sanitation inspection was completed September 16, 2025, with a Superior classification. The last fire inspection was conducted April 2, 2025, and your facility was approved for daytime care only. Program records were reviewed and found in compliance. The last fire drill was conducted on January 29, 2026. The last shelter in place was conducted on December 10, 2025. The playground inspections and the incident log were in compliance. The EPR is dated January 6, 2026, and the ready to go file was monitored and found in compliance. All indoor classrooms and transportation were monitored today. The classrooms serving NC PreK were monitored. Due to inclement weather the outdoor areas were not monitored today. The children attending NC PreK were out today due to inclement weather. Ms. Glover accompanied me on the walk through in the indoor areas. Supervision and staff child ratios were maintained during today’s visit. Each group was observed in approved/adequate space. Permit restrictions were met. Ms. Glover and Ms. Chambers assisted me with a walkthrough of the facility. I observed children engaged in tummy time, personal care routines, free play, activity centers, transitions and teacher directed activities. I observed teachers on the floor with the children encouraging play. The activity plan was reviewed in each room and found meeting compliance. The facility uses High Reach for the infants – fours enrolled in the program. I observed children engaged in activities and materials supporting the curriculum. In the infant room I observed the safe sleep policy posted and in compliance. I monitored safe sleep checks from last week in the infant room and found in compliance. I observed all bottles labeled and dated. I monitored all diaper creams and found them in compliance. I monitored infant feeding schedules and found in compliance. The center provides transportation. I monitored both buses and found all requirements in compliance. I observed transportation notebooks for both buses including insurance and current registration in compliance. There is one (1) child enrolled with emergency medications. I reviewed the Medical Action Care Plan and Permission to Administers Medication forms. Violations were cited Please see violation section for details. compliance. While monitoring children’s files, I observed a Medical Action Plan on file which was not signed and dated by the parent. The program has four (4) NC PreK rooms. I monitored each room for general safety hazards and approved curriculum. The program uses The Creative Curriculum. I observed lesson plans and evidence of materials supporting the curriculum in each classroom. Two bathrooms were observed with rusty bolts on the toilets accessible to children. Throughout the facility, material and equipment in each classroom were found in good repair and developmentally appropriate for the age range. In the room serving toddlers extra books were added to the bookshelf while I was monitoring the room. The caregivers used nurturing and caring tones. Ten (10) percent of children’s files were monitored today. Thirteen (13) children’s files were selected, reviewed and violations were cited. The date of enrollment on several files was before parent signatures or missing on acknowledgments requiring on or before enrollment. See violations section for details. The staff and training worksheet was used to review staff files. Four (4) new staff have been hired since the Routine Unannounced visit June 16, 2025.I monitored all new employee files and found in compliance. Ten (10) percent of veteran staff files were reviewed and no violations were cited. The ABCMS roster was monitored, and two employees need to update their CBC Letter Dates. I monitored their files and found the CBC current and in compliance. Ms. Glover will have the employees update the ABCMS roster to reflect the most current qualification letter. The following violations were cited today: Violation Number Comment Rule 114 A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center. The parent of one (1) child enrolled 8/28/2025 signed that the summary of law was received 9/4/2025. The parent of one (1) child enrolled 8/27/2025 signed that a summary of law was received 8/28/2025. GS 110-102 807 A safe indoor and outdoor environment was not provided for the children. In Space 5 and Space 6 rusty bolts were uncovered in the bathrooms. 10A NCAC 09 .0601(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In Space 3, a teacher's backpack containing prescription medication was observed accessible to children in an unlocked closet. In Space 3, a Tide Stain Pen was observed stored in a backpack accessible to children in an unlocked closet. .2820(b) 847 Parent's medication authorization did not include required information. In Space 3, a child requiring emergency meds did not have a parent signature on the FARE plan. One (1) child with a Medical Action Plan observed in the child's file did not have a parent signature on the plan. 10A NCAC 09 .0803(4)(6-9) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In Space 3, cups wrapped in plastic and diapers wrapped in plastic were observed in unlocked cabinet and closet accessible to children. .0604(q) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. One (1) child enrolled 7/15/2024 has a medical assessment on filed dated 11/8/2024. GS110-91(1) 1324 Signed and dated statement by parent that discipline policy received and explained at enrollment was not in child's file. The parent of one (1) child enrolled 8/28/2025 signed the discipline policy was received 9/4/2025. The parent of one (1) child enrolled 8/27/2025 signed that the discipline policy was received 8/28/2025. The parent of one (1) child enrolled 7/8/2024 signed that the discipline policy was received 7/15/2024. .1804(c) 1835 The medical action plan was not updated on an annual basis or when changes to the plan were made by the child's parent or health care professional. One (1) child requiring Benadryl as an emergency medication did not have the medication on site. .0801(b) 1908 A child's file did not have a statement with parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy and/or the acknowledgement did not have all the required information. The parent of one (1) child enrolled 8/28/2025 signed the policy was received 9/4/2025. The parent of one (1) child enrolled 8/27/2025 signed that the policy was received 8/28/2025. .0608(b)(1-6) Compliance Statement Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before February 17, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware that any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. A follow-up visit may be conducted due to monitor for CBC Qualifying Letter. Please email the information to: Lisa.Eddins-Smith@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time-period. Technical Assistance ABCMS We discussed that you should monitor ABCMS regular and have your staff update expired qualification letters immediately following recertification. DCDEE Website and Current Forms I encourage you to utilize the DCDEE website, https://ncchildcare.ncdhhs.gov/, on a regular basis. All the laws, rules and regulations, item number listing, sanitation requirements, and provider documents can be found on the website. Additionally, there are many resources such as DCDEE Moodle where you can complete health and safety trainings free of charge. The What’s New tab provides current information that is sent out through blast emails. We discussed updating provider forms, so you are using the most current forms available. The current summary of law dated 11/2025 should be posted and given to the parents. The summary of law currently posted us dated 9/2023. QRIS/Pathway to the Stars We discussed that your current rated license will not expire until July 28, 2027, You stated that you will apply for a new rated license using Pathway 1 in early 2027. Children's Files We discussed the importance of the date of enrollment. This date is used to monitor compliance with the documents required to be given to a parent on or before enrollment. The date of the parent signature should be on or before the date of enrollment to show compliance. Staff Files – On-Going Training We discussed that all staff, including NC PreK should have a completed Ongoing Training Log ( also called In Service Training Hours) on file. The training certificates should be in the staff files behind the training log and available for review by the division. Health and Safety Trainings Your facility uses CCEI for Health and Safety Trainings. I observed 6 contact hours for training, however, the topic completed were not able to be monitored in each staff file. You printed a course description, will included it I each staff files and compare it to the required topics outlined as follows: 10A NCAC 09 .1102 HEALTH AND SAFETY TRAINING REQUIREMENTS (a) Child care administrators and staff members shall complete health and safety training within one year of employment, unless the staff member has completed the training within the year prior to beginning employment. Health and safety training shall be in addition to the new staff orientation requirements set forth in Rule .1101 of this Section. The following persons shall be exempt from this requirement: (1) staff members that do not have caregiving responsibilities for a child or group of children; (2) service providers such as speech therapists, occupational therapists, and physical therapists; and (3) substitute providers who provide services for less than 10 days in a 12-month period. (b) The health and safety training shall include the following topic areas: (1) Prevention and control of infectious diseases, including immunization; (2) Administration of medication, with standards for parental consent; (3) Prevention of and response to emergencies due to food and allergic reactions; (4) Building and physical premises safety, including identification of and protection from hazards that can cause bodily injury such as electrical hazards, bodies of water, and vehicular traffic; (5) Emergency preparedness and response planning for emergencies resulting from a natural disaster, or a man-caused event; (6) Handling and storage of hazardous materials and the appropriate disposal of biocontaminants; (7) Precautions in transporting children, if applicable; (8) Prevention of shaken baby syndrome, abusive head trauma, and child maltreatment; (9) CPR and First Aid training as required in Paragraphs (c) and (d) of this Rule; (10) Recognizing and reporting child abuse, child neglect, and child maltreatment; and (11) Prevention of sudden infant death syndrome and use of safe sleeping practices. New Rules Effective July 1, 2025, Now Available Please bookmark Chapter 9 to reference the most current rules effective July 1, 2025. https://ncchildcare.ncdhhs.gov/Portals/0/documents/pdf/C/Chapter_9_Child_Care_Rules_Effective_July_1_2025.pdf?ver=9gQO5ZV3KdVI8BanULluoA%3d%3d Staff WORKS Letters We discussed keeping your staff WORKS Letters up to date and on file. You can access more information here: https://ncchildcare.ncdhhs.gov/Services/DCDEE-WORKS MOODLE Staff Orientation We discussed that Moodle now offers orientation and child development training for your staff. Moodle can be accessed here: https://www.dcdee.moodle.nc.gov/ HEALTHY SOCIAL BEHAVIORS PROJECT We discussed that the staff in your two-year-old classroom would benefit from support with healthy social behavior resources. I encourage you to Contact Stephanie Dreyer, Child Care Resources Inc. 704-376-6697 x 120 | sdreyer@childcareresourcesinc.org in an email to discuss needed support for a challenging behavior in your classroom currently. HSB supports teachers to develop pro-social early childhood learning environments that help to prevent suspension and expulsion, as related to challenging behaviors. The Healthy Social Behaviors project is an initiative of the North Carolina Resource and Referral Council funded by the North Carolina Department of Child Development and Early Education (DCDEE). Quality Every Day (QED) Quality Every Day (QED) helps directors and teachers improve each child’s experience in the classroom through supportive adult-child interactions and high-quality learning Serving as the director of a child care center means responding to competing needs and demands on your time as you manage the many responsibilities of running a quality program – maintaining compliance with licensing requirements, nurturing children, supporting families, and developing your staff. We discussed resources available to you to help you prepare to open a full day classroom serving two-year-old children. I connected you by email with LBush@childcareresourcesinc.org to discuss if it benefits you to become part of QED which can be found here: https://www.childcareresourcesinc.org/technical-assistance At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Thank you for your time today. If you have questions or concerns regarding today’s visit, please contact me at Lisa.Eddins-Smith@dhhs.nc.gov or 980-748-6270. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS110-91 · Violation

Name of Operation: Childcare Network #96 Facility ID: 60004324 Consultant: LISA EDDINS-SMITH Operation Type: Center Case Number: Visit Date: 2/3/2026 Number Present: 19 Completed Date: 2/3/2026 Age: From 0 To 4 Total Minutes: 305 Time In: 10:15 AM Time Out: 03:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. The facility has a Five-Star License issued July 28, 2024, with enhanced space and ratio. An eighteen-month compliance history score is 88 % prior to today’s visit. The last Annual Compliance Visit was completed February 17, 2025. The NC Secretary of State website was reviewed on February 3, 2026, and Child Development Schools North Carolina LLC is listed as current-active. Upon arrival, I observed parents dropping off children as the facility had delayed opening due to inclement weather. I called Brianna Glove, Director, to alert her to my arrival and waited in my car until the children were dropped off, signed in and the parents left the facility. Ms. Hayleaner Chambers, Assistant Director, greeted me as I entered the building. Brianna Glover, Director, joined me and I stated the reason for the visit. I met with Ms. Glover, and we discussed the visit and items to be reviewed. Items required to be posted were observed and met compliance. Ms. Glover assisted me as I reviewed program records. A sanitation inspection was completed September 16, 2025, with a Superior classification. The last fire inspection was conducted April 2, 2025, and your facility was approved for daytime care only. Program records were reviewed and found in compliance. The last fire drill was conducted on January 29, 2026. The last shelter in place was conducted on December 10, 2025. The playground inspections and the incident log were in compliance. The EPR is dated January 6, 2026, and the ready to go file was monitored and found in compliance. All indoor classrooms and transportation were monitored today. The classrooms serving NC PreK were monitored. Due to inclement weather the outdoor areas were not monitored today. The children attending NC PreK were out today due to inclement weather. Ms. Glover accompanied me on the walk through in the indoor areas. Supervision and staff child ratios were maintained during today’s visit. Each group was observed in approved/adequate space. Permit restrictions were met. Ms. Glover and Ms. Chambers assisted me with a walkthrough of the facility. I observed children engaged in tummy time, personal care routines, free play, activity centers, transitions and teacher directed activities. I observed teachers on the floor with the children encouraging play. The activity plan was reviewed in each room and found meeting compliance. The facility uses High Reach for the infants – fours enrolled in the program. I observed children engaged in activities and materials supporting the curriculum. In the infant room I observed the safe sleep policy posted and in compliance. I monitored safe sleep checks from last week in the infant room and found in compliance. I observed all bottles labeled and dated. I monitored all diaper creams and found them in compliance. I monitored infant feeding schedules and found in compliance. The center provides transportation. I monitored both buses and found all requirements in compliance. I observed transportation notebooks for both buses including insurance and current registration in compliance. There is one (1) child enrolled with emergency medications. I reviewed the Medical Action Care Plan and Permission to Administers Medication forms. Violations were cited Please see violation section for details. compliance. While monitoring children’s files, I observed a Medical Action Plan on file which was not signed and dated by the parent. The program has four (4) NC PreK rooms. I monitored each room for general safety hazards and approved curriculum. The program uses The Creative Curriculum. I observed lesson plans and evidence of materials supporting the curriculum in each classroom. Two bathrooms were observed with rusty bolts on the toilets accessible to children. Throughout the facility, material and equipment in each classroom were found in good repair and developmentally appropriate for the age range. In the room serving toddlers extra books were added to the bookshelf while I was monitoring the room. The caregivers used nurturing and caring tones. Ten (10) percent of children’s files were monitored today. Thirteen (13) children’s files were selected, reviewed and violations were cited. The date of enrollment on several files was before parent signatures or missing on acknowledgments requiring on or before enrollment. See violations section for details. The staff and training worksheet was used to review staff files. Four (4) new staff have been hired since the Routine Unannounced visit June 16, 2025.I monitored all new employee files and found in compliance. Ten (10) percent of veteran staff files were reviewed and no violations were cited. The ABCMS roster was monitored, and two employees need to update their CBC Letter Dates. I monitored their files and found the CBC current and in compliance. Ms. Glover will have the employees update the ABCMS roster to reflect the most current qualification letter. The following violations were cited today: Violation Number Comment Rule 114 A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center. The parent of one (1) child enrolled 8/28/2025 signed that the summary of law was received 9/4/2025. The parent of one (1) child enrolled 8/27/2025 signed that a summary of law was received 8/28/2025. GS 110-102 807 A safe indoor and outdoor environment was not provided for the children. In Space 5 and Space 6 rusty bolts were uncovered in the bathrooms. 10A NCAC 09 .0601(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In Space 3, a teacher's backpack containing prescription medication was observed accessible to children in an unlocked closet. In Space 3, a Tide Stain Pen was observed stored in a backpack accessible to children in an unlocked closet. .2820(b) 847 Parent's medication authorization did not include required information. In Space 3, a child requiring emergency meds did not have a parent signature on the FARE plan. One (1) child with a Medical Action Plan observed in the child's file did not have a parent signature on the plan. 10A NCAC 09 .0803(4)(6-9) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In Space 3, cups wrapped in plastic and diapers wrapped in plastic were observed in unlocked cabinet and closet accessible to children. .0604(q) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. One (1) child enrolled 7/15/2024 has a medical assessment on filed dated 11/8/2024. GS110-91(1) 1324 Signed and dated statement by parent that discipline policy received and explained at enrollment was not in child's file. The parent of one (1) child enrolled 8/28/2025 signed the discipline policy was received 9/4/2025. The parent of one (1) child enrolled 8/27/2025 signed that the discipline policy was received 8/28/2025. The parent of one (1) child enrolled 7/8/2024 signed that the discipline policy was received 7/15/2024. .1804(c) 1835 The medical action plan was not updated on an annual basis or when changes to the plan were made by the child's parent or health care professional. One (1) child requiring Benadryl as an emergency medication did not have the medication on site. .0801(b) 1908 A child's file did not have a statement with parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy and/or the acknowledgement did not have all the required information. The parent of one (1) child enrolled 8/28/2025 signed the policy was received 9/4/2025. The parent of one (1) child enrolled 8/27/2025 signed that the policy was received 8/28/2025. .0608(b)(1-6) Compliance Statement Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before February 17, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware that any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. A follow-up visit may be conducted due to monitor for CBC Qualifying Letter. Please email the information to: Lisa.Eddins-Smith@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time-period. Technical Assistance ABCMS We discussed that you should monitor ABCMS regular and have your staff update expired qualification letters immediately following recertification. DCDEE Website and Current Forms I encourage you to utilize the DCDEE website, https://ncchildcare.ncdhhs.gov/, on a regular basis. All the laws, rules and regulations, item number listing, sanitation requirements, and provider documents can be found on the website. Additionally, there are many resources such as DCDEE Moodle where you can complete health and safety trainings free of charge. The What’s New tab provides current information that is sent out through blast emails. We discussed updating provider forms, so you are using the most current forms available. The current summary of law dated 11/2025 should be posted and given to the parents. The summary of law currently posted us dated 9/2023. QRIS/Pathway to the Stars We discussed that your current rated license will not expire until July 28, 2027, You stated that you will apply for a new rated license using Pathway 1 in early 2027. Children's Files We discussed the importance of the date of enrollment. This date is used to monitor compliance with the documents required to be given to a parent on or before enrollment. The date of the parent signature should be on or before the date of enrollment to show compliance. Staff Files – On-Going Training We discussed that all staff, including NC PreK should have a completed Ongoing Training Log ( also called In Service Training Hours) on file. The training certificates should be in the staff files behind the training log and available for review by the division. Health and Safety Trainings Your facility uses CCEI for Health and Safety Trainings. I observed 6 contact hours for training, however, the topic completed were not able to be monitored in each staff file. You printed a course description, will included it I each staff files and compare it to the required topics outlined as follows: 10A NCAC 09 .1102 HEALTH AND SAFETY TRAINING REQUIREMENTS (a) Child care administrators and staff members shall complete health and safety training within one year of employment, unless the staff member has completed the training within the year prior to beginning employment. Health and safety training shall be in addition to the new staff orientation requirements set forth in Rule .1101 of this Section. The following persons shall be exempt from this requirement: (1) staff members that do not have caregiving responsibilities for a child or group of children; (2) service providers such as speech therapists, occupational therapists, and physical therapists; and (3) substitute providers who provide services for less than 10 days in a 12-month period. (b) The health and safety training shall include the following topic areas: (1) Prevention and control of infectious diseases, including immunization; (2) Administration of medication, with standards for parental consent; (3) Prevention of and response to emergencies due to food and allergic reactions; (4) Building and physical premises safety, including identification of and protection from hazards that can cause bodily injury such as electrical hazards, bodies of water, and vehicular traffic; (5) Emergency preparedness and response planning for emergencies resulting from a natural disaster, or a man-caused event; (6) Handling and storage of hazardous materials and the appropriate disposal of biocontaminants; (7) Precautions in transporting children, if applicable; (8) Prevention of shaken baby syndrome, abusive head trauma, and child maltreatment; (9) CPR and First Aid training as required in Paragraphs (c) and (d) of this Rule; (10) Recognizing and reporting child abuse, child neglect, and child maltreatment; and (11) Prevention of sudden infant death syndrome and use of safe sleeping practices. New Rules Effective July 1, 2025, Now Available Please bookmark Chapter 9 to reference the most current rules effective July 1, 2025. https://ncchildcare.ncdhhs.gov/Portals/0/documents/pdf/C/Chapter_9_Child_Care_Rules_Effective_July_1_2025.pdf?ver=9gQO5ZV3KdVI8BanULluoA%3d%3d Staff WORKS Letters We discussed keeping your staff WORKS Letters up to date and on file. You can access more information here: https://ncchildcare.ncdhhs.gov/Services/DCDEE-WORKS MOODLE Staff Orientation We discussed that Moodle now offers orientation and child development training for your staff. Moodle can be accessed here: https://www.dcdee.moodle.nc.gov/ HEALTHY SOCIAL BEHAVIORS PROJECT We discussed that the staff in your two-year-old classroom would benefit from support with healthy social behavior resources. I encourage you to Contact Stephanie Dreyer, Child Care Resources Inc. 704-376-6697 x 120 | sdreyer@childcareresourcesinc.org in an email to discuss needed support for a challenging behavior in your classroom currently. HSB supports teachers to develop pro-social early childhood learning environments that help to prevent suspension and expulsion, as related to challenging behaviors. The Healthy Social Behaviors project is an initiative of the North Carolina Resource and Referral Council funded by the North Carolina Department of Child Development and Early Education (DCDEE). Quality Every Day (QED) Quality Every Day (QED) helps directors and teachers improve each child’s experience in the classroom through supportive adult-child interactions and high-quality learning Serving as the director of a child care center means responding to competing needs and demands on your time as you manage the many responsibilities of running a quality program – maintaining compliance with licensing requirements, nurturing children, supporting families, and developing your staff. We discussed resources available to you to help you prepare to open a full day classroom serving two-year-old children. I connected you by email with LBush@childcareresourcesinc.org to discuss if it benefits you to become part of QED which can be found here: https://www.childcareresourcesinc.org/technical-assistance At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Thank you for your time today. If you have questions or concerns regarding today’s visit, please contact me at Lisa.Eddins-Smith@dhhs.nc.gov or 980-748-6270. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: Childcare Network #96 Facility ID: 60004324 Consultant: LISA EDDINS-SMITH Operation Type: Center Case Number: Visit Date: 2/3/2026 Number Present: 19 Completed Date: 2/3/2026 Age: From 0 To 4 Total Minutes: 305 Time In: 10:15 AM Time Out: 03:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. The facility has a Five-Star License issued July 28, 2024, with enhanced space and ratio. An eighteen-month compliance history score is 88 % prior to today’s visit. The last Annual Compliance Visit was completed February 17, 2025. The NC Secretary of State website was reviewed on February 3, 2026, and Child Development Schools North Carolina LLC is listed as current-active. Upon arrival, I observed parents dropping off children as the facility had delayed opening due to inclement weather. I called Brianna Glove, Director, to alert her to my arrival and waited in my car until the children were dropped off, signed in and the parents left the facility. Ms. Hayleaner Chambers, Assistant Director, greeted me as I entered the building. Brianna Glover, Director, joined me and I stated the reason for the visit. I met with Ms. Glover, and we discussed the visit and items to be reviewed. Items required to be posted were observed and met compliance. Ms. Glover assisted me as I reviewed program records. A sanitation inspection was completed September 16, 2025, with a Superior classification. The last fire inspection was conducted April 2, 2025, and your facility was approved for daytime care only. Program records were reviewed and found in compliance. The last fire drill was conducted on January 29, 2026. The last shelter in place was conducted on December 10, 2025. The playground inspections and the incident log were in compliance. The EPR is dated January 6, 2026, and the ready to go file was monitored and found in compliance. All indoor classrooms and transportation were monitored today. The classrooms serving NC PreK were monitored. Due to inclement weather the outdoor areas were not monitored today. The children attending NC PreK were out today due to inclement weather. Ms. Glover accompanied me on the walk through in the indoor areas. Supervision and staff child ratios were maintained during today’s visit. Each group was observed in approved/adequate space. Permit restrictions were met. Ms. Glover and Ms. Chambers assisted me with a walkthrough of the facility. I observed children engaged in tummy time, personal care routines, free play, activity centers, transitions and teacher directed activities. I observed teachers on the floor with the children encouraging play. The activity plan was reviewed in each room and found meeting compliance. The facility uses High Reach for the infants – fours enrolled in the program. I observed children engaged in activities and materials supporting the curriculum. In the infant room I observed the safe sleep policy posted and in compliance. I monitored safe sleep checks from last week in the infant room and found in compliance. I observed all bottles labeled and dated. I monitored all diaper creams and found them in compliance. I monitored infant feeding schedules and found in compliance. The center provides transportation. I monitored both buses and found all requirements in compliance. I observed transportation notebooks for both buses including insurance and current registration in compliance. There is one (1) child enrolled with emergency medications. I reviewed the Medical Action Care Plan and Permission to Administers Medication forms. Violations were cited Please see violation section for details. compliance. While monitoring children’s files, I observed a Medical Action Plan on file which was not signed and dated by the parent. The program has four (4) NC PreK rooms. I monitored each room for general safety hazards and approved curriculum. The program uses The Creative Curriculum. I observed lesson plans and evidence of materials supporting the curriculum in each classroom. Two bathrooms were observed with rusty bolts on the toilets accessible to children. Throughout the facility, material and equipment in each classroom were found in good repair and developmentally appropriate for the age range. In the room serving toddlers extra books were added to the bookshelf while I was monitoring the room. The caregivers used nurturing and caring tones. Ten (10) percent of children’s files were monitored today. Thirteen (13) children’s files were selected, reviewed and violations were cited. The date of enrollment on several files was before parent signatures or missing on acknowledgments requiring on or before enrollment. See violations section for details. The staff and training worksheet was used to review staff files. Four (4) new staff have been hired since the Routine Unannounced visit June 16, 2025.I monitored all new employee files and found in compliance. Ten (10) percent of veteran staff files were reviewed and no violations were cited. The ABCMS roster was monitored, and two employees need to update their CBC Letter Dates. I monitored their files and found the CBC current and in compliance. Ms. Glover will have the employees update the ABCMS roster to reflect the most current qualification letter. The following violations were cited today: Violation Number Comment Rule 114 A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center. The parent of one (1) child enrolled 8/28/2025 signed that the summary of law was received 9/4/2025. The parent of one (1) child enrolled 8/27/2025 signed that a summary of law was received 8/28/2025. GS 110-102 807 A safe indoor and outdoor environment was not provided for the children. In Space 5 and Space 6 rusty bolts were uncovered in the bathrooms. 10A NCAC 09 .0601(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In Space 3, a teacher's backpack containing prescription medication was observed accessible to children in an unlocked closet. In Space 3, a Tide Stain Pen was observed stored in a backpack accessible to children in an unlocked closet. .2820(b) 847 Parent's medication authorization did not include required information. In Space 3, a child requiring emergency meds did not have a parent signature on the FARE plan. One (1) child with a Medical Action Plan observed in the child's file did not have a parent signature on the plan. 10A NCAC 09 .0803(4)(6-9) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In Space 3, cups wrapped in plastic and diapers wrapped in plastic were observed in unlocked cabinet and closet accessible to children. .0604(q) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. One (1) child enrolled 7/15/2024 has a medical assessment on filed dated 11/8/2024. GS110-91(1) 1324 Signed and dated statement by parent that discipline policy received and explained at enrollment was not in child's file. The parent of one (1) child enrolled 8/28/2025 signed the discipline policy was received 9/4/2025. The parent of one (1) child enrolled 8/27/2025 signed that the discipline policy was received 8/28/2025. The parent of one (1) child enrolled 7/8/2024 signed that the discipline policy was received 7/15/2024. .1804(c) 1835 The medical action plan was not updated on an annual basis or when changes to the plan were made by the child's parent or health care professional. One (1) child requiring Benadryl as an emergency medication did not have the medication on site. .0801(b) 1908 A child's file did not have a statement with parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy and/or the acknowledgement did not have all the required information. The parent of one (1) child enrolled 8/28/2025 signed the policy was received 9/4/2025. The parent of one (1) child enrolled 8/27/2025 signed that the policy was received 8/28/2025. .0608(b)(1-6) Compliance Statement Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before February 17, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware that any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. A follow-up visit may be conducted due to monitor for CBC Qualifying Letter. Please email the information to: Lisa.Eddins-Smith@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time-period. Technical Assistance ABCMS We discussed that you should monitor ABCMS regular and have your staff update expired qualification letters immediately following recertification. DCDEE Website and Current Forms I encourage you to utilize the DCDEE website, https://ncchildcare.ncdhhs.gov/, on a regular basis. All the laws, rules and regulations, item number listing, sanitation requirements, and provider documents can be found on the website. Additionally, there are many resources such as DCDEE Moodle where you can complete health and safety trainings free of charge. The What’s New tab provides current information that is sent out through blast emails. We discussed updating provider forms, so you are using the most current forms available. The current summary of law dated 11/2025 should be posted and given to the parents. The summary of law currently posted us dated 9/2023. QRIS/Pathway to the Stars We discussed that your current rated license will not expire until July 28, 2027, You stated that you will apply for a new rated license using Pathway 1 in early 2027. Children's Files We discussed the importance of the date of enrollment. This date is used to monitor compliance with the documents required to be given to a parent on or before enrollment. The date of the parent signature should be on or before the date of enrollment to show compliance. Staff Files – On-Going Training We discussed that all staff, including NC PreK should have a completed Ongoing Training Log ( also called In Service Training Hours) on file. The training certificates should be in the staff files behind the training log and available for review by the division. Health and Safety Trainings Your facility uses CCEI for Health and Safety Trainings. I observed 6 contact hours for training, however, the topic completed were not able to be monitored in each staff file. You printed a course description, will included it I each staff files and compare it to the required topics outlined as follows: 10A NCAC 09 .1102 HEALTH AND SAFETY TRAINING REQUIREMENTS (a) Child care administrators and staff members shall complete health and safety training within one year of employment, unless the staff member has completed the training within the year prior to beginning employment. Health and safety training shall be in addition to the new staff orientation requirements set forth in Rule .1101 of this Section. The following persons shall be exempt from this requirement: (1) staff members that do not have caregiving responsibilities for a child or group of children; (2) service providers such as speech therapists, occupational therapists, and physical therapists; and (3) substitute providers who provide services for less than 10 days in a 12-month period. (b) The health and safety training shall include the following topic areas: (1) Prevention and control of infectious diseases, including immunization; (2) Administration of medication, with standards for parental consent; (3) Prevention of and response to emergencies due to food and allergic reactions; (4) Building and physical premises safety, including identification of and protection from hazards that can cause bodily injury such as electrical hazards, bodies of water, and vehicular traffic; (5) Emergency preparedness and response planning for emergencies resulting from a natural disaster, or a man-caused event; (6) Handling and storage of hazardous materials and the appropriate disposal of biocontaminants; (7) Precautions in transporting children, if applicable; (8) Prevention of shaken baby syndrome, abusive head trauma, and child maltreatment; (9) CPR and First Aid training as required in Paragraphs (c) and (d) of this Rule; (10) Recognizing and reporting child abuse, child neglect, and child maltreatment; and (11) Prevention of sudden infant death syndrome and use of safe sleeping practices. New Rules Effective July 1, 2025, Now Available Please bookmark Chapter 9 to reference the most current rules effective July 1, 2025. https://ncchildcare.ncdhhs.gov/Portals/0/documents/pdf/C/Chapter_9_Child_Care_Rules_Effective_July_1_2025.pdf?ver=9gQO5ZV3KdVI8BanULluoA%3d%3d Staff WORKS Letters We discussed keeping your staff WORKS Letters up to date and on file. You can access more information here: https://ncchildcare.ncdhhs.gov/Services/DCDEE-WORKS MOODLE Staff Orientation We discussed that Moodle now offers orientation and child development training for your staff. Moodle can be accessed here: https://www.dcdee.moodle.nc.gov/ HEALTHY SOCIAL BEHAVIORS PROJECT We discussed that the staff in your two-year-old classroom would benefit from support with healthy social behavior resources. I encourage you to Contact Stephanie Dreyer, Child Care Resources Inc. 704-376-6697 x 120 | sdreyer@childcareresourcesinc.org in an email to discuss needed support for a challenging behavior in your classroom currently. HSB supports teachers to develop pro-social early childhood learning environments that help to prevent suspension and expulsion, as related to challenging behaviors. The Healthy Social Behaviors project is an initiative of the North Carolina Resource and Referral Council funded by the North Carolina Department of Child Development and Early Education (DCDEE). Quality Every Day (QED) Quality Every Day (QED) helps directors and teachers improve each child’s experience in the classroom through supportive adult-child interactions and high-quality learning Serving as the director of a child care center means responding to competing needs and demands on your time as you manage the many responsibilities of running a quality program – maintaining compliance with licensing requirements, nurturing children, supporting families, and developing your staff. We discussed resources available to you to help you prepare to open a full day classroom serving two-year-old children. I connected you by email with LBush@childcareresourcesinc.org to discuss if it benefits you to become part of QED which can be found here: https://www.childcareresourcesinc.org/technical-assistance At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Thank you for your time today. If you have questions or concerns regarding today’s visit, please contact me at Lisa.Eddins-Smith@dhhs.nc.gov or 980-748-6270. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0902 · Violation

Name of Operation: Childcare Network #96 Facility ID: 60004324 Consultant: LISA EDDINS-SMITH Operation Type: Center Case Number: 0725-236L Visit Date: 7/28/2025 Number Present: 64 Completed Date: 7/28/2025 Age: From 0 To 9 Total Minutes: 210 Time In: 09:20 AM Time Out: 12:50 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to obtain information regarding alleged violations of child care requirements. The facility has a Five-Star License issued July 28, 2024, with enhanced space and ratio. The compliance history 85% prior to today’s visit. The last Annual Compliance Visit was conducted February 17, 2025. Supervision, capacity, ratio, adequate/approved space and general license requirements were monitored during today’s visit and found in compliance. Ms. Hayleaner Chambers, Assistant Director, greeted me upon arrival. I stated the reason for the visit. Brianna Glover, Administrator, joined us, we discussed the reason for the visit and I reviewed the allegations. The allegations are as follows: Infant feeding plans are not being followed. Soiled diapers are not changed as required. Children’s faces/noses are not kept clean. During today’s visit, I monitored all indoor classrooms for general safety and temperature requirements, interviewed two (2) administrators, and interviewed seven (2) teachers. I reviewed current and recently withdrawn children’s infant feeding plans, , sleep checks and diapering/feeding documentation for the week of July 14, 2025. The facility uses CN Moments to record sleep, diapering and feeding. I reviewed records for two (2) children for the week of July 15, 2025, with Ms. Glover. I monitored a sample of diaper creams and interviewed the teacher regarding cream applied. She stated that cream is applied as requested by each parent. All diaper creams and permission to administer forms monitored were in compliance. I observed a staff member changing a diaper and found in compliance. During the visit, I conducted a walkthrough. I observed children engaged in feeding, diapering, personal care routines, center play, circle time, and teacher directed activities. Nurturing and caring tones were heard with the children throughout the facility. Supervision and staff child ratios were observed in compliance. Findings: Based on interviews, observations, and records review it was determined that infant feeding plans are not being followed is confirmed. During interviews and records review it was determined that two (2) children were fed later than the parent signed infant feeding plan. During the interviews, it was stated that one (1) teacher was on vacation the week of July 14, 2025, leaving one (1) teacher in the room caring for 5 infants. It was stated and observed that the infants were fed however, the plan was not followed according to the time and intervals requested for two (2) records reviewed. Soiled diapers are not changed as required is confirmed. During interviews and records review it was determined that diapering procedures were not followed for two (2) children the week of July 14, 2025. Documentation for diapers was not entered for one (1) child attending. Documentation for diapering for one (1) child attending showed four (4) hours between a diapering on July 14, 2025 and the last diaper changed at 12:18 pm July 15, 2025 with the last feeding documented at 3:50 pm. The administrators stated that the child left between 4:45 pm and 5:15 pm that day although there was no record of the time captured on CN Moments. It was stated by a teacher and administrator that the facility procedures require diapers changed on an as needed but no more than two hours between diaper changing schedule. Children’s faces/noses are not kept clean is not confirmed. During interviews and multiple observations in the infant room it was determined that children are kept clean. I observed children throughout the facility with clean noses and faces. I observed the infant room multiple times during the visit and the children were clean, responded to and cared for in a nurturing manner. The following violations were cited today: Violation Number Comment Rule 401 Diapers were not changed whenever they were soiled or wet and/or were changed on a shift basis. In Space 1, one (1) child did not have record of any diaper changes completed on July 14, 2025 and July 15, 2025. In Space 1, on July 15, 2025, one (1) child leaving between 4:45 pm -5:15 pm did not have a diaper change documented after 12:18 pm. 10A NCAC 09 .0806(a) 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence).In Space 1, on July 15, 2025, two (2) children were fed later than the parent signed infant feeding plan. It was documented that one (1) child arriving at 7:32 am was fed a bottle at 10:45 am. The child's feeding plan had 8:00 am as first feeding. In Space 1, on July 15, 2025, it was documented that one (1) child requiring a bottle at 1:15 pm was not fed until 1:45 pm. 10A NCAC 09 .0902(a) Compliance Statement: Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before August 11, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. A follow-up visit will be conducted within two (2) weeks to monitor compliance. Please email the information to: Lisa.Eddins-Smith@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time-period. Technical Assistance We discussed reviewing all feeding and diapering procedures with infant staff. We discussed having additional staff available to assist with feeding and diapering when one (1) teacher is in the classroom. We discussed the importance of proper documentation and following the infant feeding schedule as requested by the parent. We reviewed your staff and parent policies and procedures to verify the two hour policy stated by the staff and administration and could not locate this in writing. Administrative Action We discussed a written warning, which shall include a corrective action plan, may be issued to an operator in regard to any violation including, but not limited to, these situations: (1) a substantiation of one or more violations as a result of a complaint that do not meet the criteria for a maltreatment finding in accordance with G.S. 110-105.3(b)(3) but for which corrective action is needed; The rules can be viewed here SECTION .2200 - ADMINISTRATIVE ACTIONS AND CIVIL PENALTIES 10A NCAC 09 .2203 WRITTEN WARNINGS At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Thank you for your time today. If you have questions or concerns regarding today’s visit, please contact me at Lisa.Eddins-Smith@dhhs.nc.gov or 980-748-6270. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0806 · Violation

Name of Operation: Childcare Network #96 Facility ID: 60004324 Consultant: LISA EDDINS-SMITH Operation Type: Center Case Number: 0725-236L Visit Date: 7/28/2025 Number Present: 64 Completed Date: 7/28/2025 Age: From 0 To 9 Total Minutes: 210 Time In: 09:20 AM Time Out: 12:50 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to obtain information regarding alleged violations of child care requirements. The facility has a Five-Star License issued July 28, 2024, with enhanced space and ratio. The compliance history 85% prior to today’s visit. The last Annual Compliance Visit was conducted February 17, 2025. Supervision, capacity, ratio, adequate/approved space and general license requirements were monitored during today’s visit and found in compliance. Ms. Hayleaner Chambers, Assistant Director, greeted me upon arrival. I stated the reason for the visit. Brianna Glover, Administrator, joined us, we discussed the reason for the visit and I reviewed the allegations. The allegations are as follows: Infant feeding plans are not being followed. Soiled diapers are not changed as required. Children’s faces/noses are not kept clean. During today’s visit, I monitored all indoor classrooms for general safety and temperature requirements, interviewed two (2) administrators, and interviewed seven (2) teachers. I reviewed current and recently withdrawn children’s infant feeding plans, , sleep checks and diapering/feeding documentation for the week of July 14, 2025. The facility uses CN Moments to record sleep, diapering and feeding. I reviewed records for two (2) children for the week of July 15, 2025, with Ms. Glover. I monitored a sample of diaper creams and interviewed the teacher regarding cream applied. She stated that cream is applied as requested by each parent. All diaper creams and permission to administer forms monitored were in compliance. I observed a staff member changing a diaper and found in compliance. During the visit, I conducted a walkthrough. I observed children engaged in feeding, diapering, personal care routines, center play, circle time, and teacher directed activities. Nurturing and caring tones were heard with the children throughout the facility. Supervision and staff child ratios were observed in compliance. Findings: Based on interviews, observations, and records review it was determined that infant feeding plans are not being followed is confirmed. During interviews and records review it was determined that two (2) children were fed later than the parent signed infant feeding plan. During the interviews, it was stated that one (1) teacher was on vacation the week of July 14, 2025, leaving one (1) teacher in the room caring for 5 infants. It was stated and observed that the infants were fed however, the plan was not followed according to the time and intervals requested for two (2) records reviewed. Soiled diapers are not changed as required is confirmed. During interviews and records review it was determined that diapering procedures were not followed for two (2) children the week of July 14, 2025. Documentation for diapers was not entered for one (1) child attending. Documentation for diapering for one (1) child attending showed four (4) hours between a diapering on July 14, 2025 and the last diaper changed at 12:18 pm July 15, 2025 with the last feeding documented at 3:50 pm. The administrators stated that the child left between 4:45 pm and 5:15 pm that day although there was no record of the time captured on CN Moments. It was stated by a teacher and administrator that the facility procedures require diapers changed on an as needed but no more than two hours between diaper changing schedule. Children’s faces/noses are not kept clean is not confirmed. During interviews and multiple observations in the infant room it was determined that children are kept clean. I observed children throughout the facility with clean noses and faces. I observed the infant room multiple times during the visit and the children were clean, responded to and cared for in a nurturing manner. The following violations were cited today: Violation Number Comment Rule 401 Diapers were not changed whenever they were soiled or wet and/or were changed on a shift basis. In Space 1, one (1) child did not have record of any diaper changes completed on July 14, 2025 and July 15, 2025. In Space 1, on July 15, 2025, one (1) child leaving between 4:45 pm -5:15 pm did not have a diaper change documented after 12:18 pm. 10A NCAC 09 .0806(a) 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence).In Space 1, on July 15, 2025, two (2) children were fed later than the parent signed infant feeding plan. It was documented that one (1) child arriving at 7:32 am was fed a bottle at 10:45 am. The child's feeding plan had 8:00 am as first feeding. In Space 1, on July 15, 2025, it was documented that one (1) child requiring a bottle at 1:15 pm was not fed until 1:45 pm. 10A NCAC 09 .0902(a) Compliance Statement: Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before August 11, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. A follow-up visit will be conducted within two (2) weeks to monitor compliance. Please email the information to: Lisa.Eddins-Smith@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time-period. Technical Assistance We discussed reviewing all feeding and diapering procedures with infant staff. We discussed having additional staff available to assist with feeding and diapering when one (1) teacher is in the classroom. We discussed the importance of proper documentation and following the infant feeding schedule as requested by the parent. We reviewed your staff and parent policies and procedures to verify the two hour policy stated by the staff and administration and could not locate this in writing. Administrative Action We discussed a written warning, which shall include a corrective action plan, may be issued to an operator in regard to any violation including, but not limited to, these situations: (1) a substantiation of one or more violations as a result of a complaint that do not meet the criteria for a maltreatment finding in accordance with G.S. 110-105.3(b)(3) but for which corrective action is needed; The rules can be viewed here SECTION .2200 - ADMINISTRATIVE ACTIONS AND CIVIL PENALTIES 10A NCAC 09 .2203 WRITTEN WARNINGS At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Thank you for your time today. If you have questions or concerns regarding today’s visit, please contact me at Lisa.Eddins-Smith@dhhs.nc.gov or 980-748-6270. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .2203 · Violation

Name of Operation: Childcare Network #96 Facility ID: 60004324 Consultant: LISA EDDINS-SMITH Operation Type: Center Case Number: 0725-236L Visit Date: 7/28/2025 Number Present: 64 Completed Date: 7/28/2025 Age: From 0 To 9 Total Minutes: 210 Time In: 09:20 AM Time Out: 12:50 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to obtain information regarding alleged violations of child care requirements. The facility has a Five-Star License issued July 28, 2024, with enhanced space and ratio. The compliance history 85% prior to today’s visit. The last Annual Compliance Visit was conducted February 17, 2025. Supervision, capacity, ratio, adequate/approved space and general license requirements were monitored during today’s visit and found in compliance. Ms. Hayleaner Chambers, Assistant Director, greeted me upon arrival. I stated the reason for the visit. Brianna Glover, Administrator, joined us, we discussed the reason for the visit and I reviewed the allegations. The allegations are as follows: Infant feeding plans are not being followed. Soiled diapers are not changed as required. Children’s faces/noses are not kept clean. During today’s visit, I monitored all indoor classrooms for general safety and temperature requirements, interviewed two (2) administrators, and interviewed seven (2) teachers. I reviewed current and recently withdrawn children’s infant feeding plans, , sleep checks and diapering/feeding documentation for the week of July 14, 2025. The facility uses CN Moments to record sleep, diapering and feeding. I reviewed records for two (2) children for the week of July 15, 2025, with Ms. Glover. I monitored a sample of diaper creams and interviewed the teacher regarding cream applied. She stated that cream is applied as requested by each parent. All diaper creams and permission to administer forms monitored were in compliance. I observed a staff member changing a diaper and found in compliance. During the visit, I conducted a walkthrough. I observed children engaged in feeding, diapering, personal care routines, center play, circle time, and teacher directed activities. Nurturing and caring tones were heard with the children throughout the facility. Supervision and staff child ratios were observed in compliance. Findings: Based on interviews, observations, and records review it was determined that infant feeding plans are not being followed is confirmed. During interviews and records review it was determined that two (2) children were fed later than the parent signed infant feeding plan. During the interviews, it was stated that one (1) teacher was on vacation the week of July 14, 2025, leaving one (1) teacher in the room caring for 5 infants. It was stated and observed that the infants were fed however, the plan was not followed according to the time and intervals requested for two (2) records reviewed. Soiled diapers are not changed as required is confirmed. During interviews and records review it was determined that diapering procedures were not followed for two (2) children the week of July 14, 2025. Documentation for diapers was not entered for one (1) child attending. Documentation for diapering for one (1) child attending showed four (4) hours between a diapering on July 14, 2025 and the last diaper changed at 12:18 pm July 15, 2025 with the last feeding documented at 3:50 pm. The administrators stated that the child left between 4:45 pm and 5:15 pm that day although there was no record of the time captured on CN Moments. It was stated by a teacher and administrator that the facility procedures require diapers changed on an as needed but no more than two hours between diaper changing schedule. Children’s faces/noses are not kept clean is not confirmed. During interviews and multiple observations in the infant room it was determined that children are kept clean. I observed children throughout the facility with clean noses and faces. I observed the infant room multiple times during the visit and the children were clean, responded to and cared for in a nurturing manner. The following violations were cited today: Violation Number Comment Rule 401 Diapers were not changed whenever they were soiled or wet and/or were changed on a shift basis. In Space 1, one (1) child did not have record of any diaper changes completed on July 14, 2025 and July 15, 2025. In Space 1, on July 15, 2025, one (1) child leaving between 4:45 pm -5:15 pm did not have a diaper change documented after 12:18 pm. 10A NCAC 09 .0806(a) 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence).In Space 1, on July 15, 2025, two (2) children were fed later than the parent signed infant feeding plan. It was documented that one (1) child arriving at 7:32 am was fed a bottle at 10:45 am. The child's feeding plan had 8:00 am as first feeding. In Space 1, on July 15, 2025, it was documented that one (1) child requiring a bottle at 1:15 pm was not fed until 1:45 pm. 10A NCAC 09 .0902(a) Compliance Statement: Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before August 11, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. A follow-up visit will be conducted within two (2) weeks to monitor compliance. Please email the information to: Lisa.Eddins-Smith@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time-period. Technical Assistance We discussed reviewing all feeding and diapering procedures with infant staff. We discussed having additional staff available to assist with feeding and diapering when one (1) teacher is in the classroom. We discussed the importance of proper documentation and following the infant feeding schedule as requested by the parent. We reviewed your staff and parent policies and procedures to verify the two hour policy stated by the staff and administration and could not locate this in writing. Administrative Action We discussed a written warning, which shall include a corrective action plan, may be issued to an operator in regard to any violation including, but not limited to, these situations: (1) a substantiation of one or more violations as a result of a complaint that do not meet the criteria for a maltreatment finding in accordance with G.S. 110-105.3(b)(3) but for which corrective action is needed; The rules can be viewed here SECTION .2200 - ADMINISTRATIVE ACTIONS AND CIVIL PENALTIES 10A NCAC 09 .2203 WRITTEN WARNINGS At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Thank you for your time today. If you have questions or concerns regarding today’s visit, please contact me at Lisa.Eddins-Smith@dhhs.nc.gov or 980-748-6270. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-105 · Violation

Name of Operation: Childcare Network #96 Facility ID: 60004324 Consultant: LISA EDDINS-SMITH Operation Type: Center Case Number: 0725-236L Visit Date: 7/28/2025 Number Present: 64 Completed Date: 7/28/2025 Age: From 0 To 9 Total Minutes: 210 Time In: 09:20 AM Time Out: 12:50 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to obtain information regarding alleged violations of child care requirements. The facility has a Five-Star License issued July 28, 2024, with enhanced space and ratio. The compliance history 85% prior to today’s visit. The last Annual Compliance Visit was conducted February 17, 2025. Supervision, capacity, ratio, adequate/approved space and general license requirements were monitored during today’s visit and found in compliance. Ms. Hayleaner Chambers, Assistant Director, greeted me upon arrival. I stated the reason for the visit. Brianna Glover, Administrator, joined us, we discussed the reason for the visit and I reviewed the allegations. The allegations are as follows: Infant feeding plans are not being followed. Soiled diapers are not changed as required. Children’s faces/noses are not kept clean. During today’s visit, I monitored all indoor classrooms for general safety and temperature requirements, interviewed two (2) administrators, and interviewed seven (2) teachers. I reviewed current and recently withdrawn children’s infant feeding plans, , sleep checks and diapering/feeding documentation for the week of July 14, 2025. The facility uses CN Moments to record sleep, diapering and feeding. I reviewed records for two (2) children for the week of July 15, 2025, with Ms. Glover. I monitored a sample of diaper creams and interviewed the teacher regarding cream applied. She stated that cream is applied as requested by each parent. All diaper creams and permission to administer forms monitored were in compliance. I observed a staff member changing a diaper and found in compliance. During the visit, I conducted a walkthrough. I observed children engaged in feeding, diapering, personal care routines, center play, circle time, and teacher directed activities. Nurturing and caring tones were heard with the children throughout the facility. Supervision and staff child ratios were observed in compliance. Findings: Based on interviews, observations, and records review it was determined that infant feeding plans are not being followed is confirmed. During interviews and records review it was determined that two (2) children were fed later than the parent signed infant feeding plan. During the interviews, it was stated that one (1) teacher was on vacation the week of July 14, 2025, leaving one (1) teacher in the room caring for 5 infants. It was stated and observed that the infants were fed however, the plan was not followed according to the time and intervals requested for two (2) records reviewed. Soiled diapers are not changed as required is confirmed. During interviews and records review it was determined that diapering procedures were not followed for two (2) children the week of July 14, 2025. Documentation for diapers was not entered for one (1) child attending. Documentation for diapering for one (1) child attending showed four (4) hours between a diapering on July 14, 2025 and the last diaper changed at 12:18 pm July 15, 2025 with the last feeding documented at 3:50 pm. The administrators stated that the child left between 4:45 pm and 5:15 pm that day although there was no record of the time captured on CN Moments. It was stated by a teacher and administrator that the facility procedures require diapers changed on an as needed but no more than two hours between diaper changing schedule. Children’s faces/noses are not kept clean is not confirmed. During interviews and multiple observations in the infant room it was determined that children are kept clean. I observed children throughout the facility with clean noses and faces. I observed the infant room multiple times during the visit and the children were clean, responded to and cared for in a nurturing manner. The following violations were cited today: Violation Number Comment Rule 401 Diapers were not changed whenever they were soiled or wet and/or were changed on a shift basis. In Space 1, one (1) child did not have record of any diaper changes completed on July 14, 2025 and July 15, 2025. In Space 1, on July 15, 2025, one (1) child leaving between 4:45 pm -5:15 pm did not have a diaper change documented after 12:18 pm. 10A NCAC 09 .0806(a) 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence).In Space 1, on July 15, 2025, two (2) children were fed later than the parent signed infant feeding plan. It was documented that one (1) child arriving at 7:32 am was fed a bottle at 10:45 am. The child's feeding plan had 8:00 am as first feeding. In Space 1, on July 15, 2025, it was documented that one (1) child requiring a bottle at 1:15 pm was not fed until 1:45 pm. 10A NCAC 09 .0902(a) Compliance Statement: Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before August 11, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. A follow-up visit will be conducted within two (2) weeks to monitor compliance. Please email the information to: Lisa.Eddins-Smith@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time-period. Technical Assistance We discussed reviewing all feeding and diapering procedures with infant staff. We discussed having additional staff available to assist with feeding and diapering when one (1) teacher is in the classroom. We discussed the importance of proper documentation and following the infant feeding schedule as requested by the parent. We reviewed your staff and parent policies and procedures to verify the two hour policy stated by the staff and administration and could not locate this in writing. Administrative Action We discussed a written warning, which shall include a corrective action plan, may be issued to an operator in regard to any violation including, but not limited to, these situations: (1) a substantiation of one or more violations as a result of a complaint that do not meet the criteria for a maltreatment finding in accordance with G.S. 110-105.3(b)(3) but for which corrective action is needed; The rules can be viewed here SECTION .2200 - ADMINISTRATIVE ACTIONS AND CIVIL PENALTIES 10A NCAC 09 .2203 WRITTEN WARNINGS At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Thank you for your time today. If you have questions or concerns regarding today’s visit, please contact me at Lisa.Eddins-Smith@dhhs.nc.gov or 980-748-6270. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: Childcare Network #96 Facility ID: 60004324 Consultant: LISA EDDINS-SMITH Operation Type: Center Case Number: 0725-236L Visit Date: 7/28/2025 Number Present: 64 Completed Date: 7/28/2025 Age: From 0 To 9 Total Minutes: 210 Time In: 09:20 AM Time Out: 12:50 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to obtain information regarding alleged violations of child care requirements. The facility has a Five-Star License issued July 28, 2024, with enhanced space and ratio. The compliance history 85% prior to today’s visit. The last Annual Compliance Visit was conducted February 17, 2025. Supervision, capacity, ratio, adequate/approved space and general license requirements were monitored during today’s visit and found in compliance. Ms. Hayleaner Chambers, Assistant Director, greeted me upon arrival. I stated the reason for the visit. Brianna Glover, Administrator, joined us, we discussed the reason for the visit and I reviewed the allegations. The allegations are as follows: Infant feeding plans are not being followed. Soiled diapers are not changed as required. Children’s faces/noses are not kept clean. During today’s visit, I monitored all indoor classrooms for general safety and temperature requirements, interviewed two (2) administrators, and interviewed seven (2) teachers. I reviewed current and recently withdrawn children’s infant feeding plans, , sleep checks and diapering/feeding documentation for the week of July 14, 2025. The facility uses CN Moments to record sleep, diapering and feeding. I reviewed records for two (2) children for the week of July 15, 2025, with Ms. Glover. I monitored a sample of diaper creams and interviewed the teacher regarding cream applied. She stated that cream is applied as requested by each parent. All diaper creams and permission to administer forms monitored were in compliance. I observed a staff member changing a diaper and found in compliance. During the visit, I conducted a walkthrough. I observed children engaged in feeding, diapering, personal care routines, center play, circle time, and teacher directed activities. Nurturing and caring tones were heard with the children throughout the facility. Supervision and staff child ratios were observed in compliance. Findings: Based on interviews, observations, and records review it was determined that infant feeding plans are not being followed is confirmed. During interviews and records review it was determined that two (2) children were fed later than the parent signed infant feeding plan. During the interviews, it was stated that one (1) teacher was on vacation the week of July 14, 2025, leaving one (1) teacher in the room caring for 5 infants. It was stated and observed that the infants were fed however, the plan was not followed according to the time and intervals requested for two (2) records reviewed. Soiled diapers are not changed as required is confirmed. During interviews and records review it was determined that diapering procedures were not followed for two (2) children the week of July 14, 2025. Documentation for diapers was not entered for one (1) child attending. Documentation for diapering for one (1) child attending showed four (4) hours between a diapering on July 14, 2025 and the last diaper changed at 12:18 pm July 15, 2025 with the last feeding documented at 3:50 pm. The administrators stated that the child left between 4:45 pm and 5:15 pm that day although there was no record of the time captured on CN Moments. It was stated by a teacher and administrator that the facility procedures require diapers changed on an as needed but no more than two hours between diaper changing schedule. Children’s faces/noses are not kept clean is not confirmed. During interviews and multiple observations in the infant room it was determined that children are kept clean. I observed children throughout the facility with clean noses and faces. I observed the infant room multiple times during the visit and the children were clean, responded to and cared for in a nurturing manner. The following violations were cited today: Violation Number Comment Rule 401 Diapers were not changed whenever they were soiled or wet and/or were changed on a shift basis. In Space 1, one (1) child did not have record of any diaper changes completed on July 14, 2025 and July 15, 2025. In Space 1, on July 15, 2025, one (1) child leaving between 4:45 pm -5:15 pm did not have a diaper change documented after 12:18 pm. 10A NCAC 09 .0806(a) 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence).In Space 1, on July 15, 2025, two (2) children were fed later than the parent signed infant feeding plan. It was documented that one (1) child arriving at 7:32 am was fed a bottle at 10:45 am. The child's feeding plan had 8:00 am as first feeding. In Space 1, on July 15, 2025, it was documented that one (1) child requiring a bottle at 1:15 pm was not fed until 1:45 pm. 10A NCAC 09 .0902(a) Compliance Statement: Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before August 11, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. A follow-up visit will be conducted within two (2) weeks to monitor compliance. Please email the information to: Lisa.Eddins-Smith@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time-period. Technical Assistance We discussed reviewing all feeding and diapering procedures with infant staff. We discussed having additional staff available to assist with feeding and diapering when one (1) teacher is in the classroom. We discussed the importance of proper documentation and following the infant feeding schedule as requested by the parent. We reviewed your staff and parent policies and procedures to verify the two hour policy stated by the staff and administration and could not locate this in writing. Administrative Action We discussed a written warning, which shall include a corrective action plan, may be issued to an operator in regard to any violation including, but not limited to, these situations: (1) a substantiation of one or more violations as a result of a complaint that do not meet the criteria for a maltreatment finding in accordance with G.S. 110-105.3(b)(3) but for which corrective action is needed; The rules can be viewed here SECTION .2200 - ADMINISTRATIVE ACTIONS AND CIVIL PENALTIES 10A NCAC 09 .2203 WRITTEN WARNINGS At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Thank you for your time today. If you have questions or concerns regarding today’s visit, please contact me at Lisa.Eddins-Smith@dhhs.nc.gov or 980-748-6270. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0304 · Violation

Name of Operation: Childcare Network #96 Facility ID: 60004324 Consultant: LISA EDDINS-SMITH Operation Type: Center Case Number: Visit Date: 6/16/2025 Number Present: 52 Completed Date: 6/16/2025 Age: From 0 To 12 Total Minutes: 125 Time In: 01:45 PM Time Out: 03:50 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an routine unannounced visit. The facility has a Five-Star License issued July 28, 2024, with enhanced space and ratio. An eighteen-month compliance history score of 91% prior to today’s visit. The last Annual Compliance Visit was conducted February 17, 2025. Ms. Hayleaner Chambers, Assistant Director, greeted me upon arrival. I stated the reason for the visit. Jasmine, Gleaton, Education Coordinator, also greeted me. Brianna Glover, Administrator, joined us and we discussed the visit and items to be reviewed. I monitored all indoor areas of the facility today. Ms. Glover and Ms. Chambers accompanied me on the walk through in the indoor areas. I observed children engaged in tummy time, personal care routines, sleep, free play, activity centers, transitions and teacher directed activities. There have been two (2) new staff hired since the annual compliance visit, February 17, 2025. I reviewed the new employee files and found one violation. See violations section for details. Staff and training worksheets were provided, and all veteran staff were monitored using the worksheets. The following items were monitored today: License Posted/Permit Restrictions: The license was posted, and restrictions were in compliance. Supervision: Each group of children was adequately supervised during the visit. Staff/Child Ratio: The ratios were maintained during today’s visit. CPR: Each staff has current CPR. First Aid: Each staff has current First Aid. CBC Qualification: Staff were current with Criminal Background Check (CBC) qualification. ABCMS roster requirements were not in compliance. See violations section for details. ITS-SIDS: Staff requiring ITS-SIDS certification were current and in compliance. Safe sleep policy and sleep charts: I observed the safe sleep policy and monitored safe sleep checks and found in compliance. Emergency Medical Care Plan: The Emergency Care Plan was posted and current. Administration of Medication: Diaper creams were monitored, and a violation was cited. See violation section for details. There are currently no Emergency Medications in the facility. Storage of Hazardous Substances: All hazardous materials were stored properly. Storage of Medication: All medication was observed stored in compliance. General Safety: A violation was cited for plastic bags/small parts accessible to children under two (2) years old. Holes and chipped paint were observed. A violation was cited. Discipline: There were no discipline concerns; appropriate discipline was provided. Nurturing tones were heard when staff spoke with children. Adequate/Approved Space: Each group of children were observed in licensed approved space. Program Records: Program records were reviewed and found in compliance. The playground inspections and the incident log were in compliance. The EPR is dated December 12, 2024, and the ready to go file was monitored and found in compliance. The last sanitation inspection was April 1, 2025, with a superior rating. The last fire inspection was April 2, 2025. The inspection was not emailed to me within five days. A violation was cited. The following violations were cited today: Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last fire inspection on file is dated April 2, 2025. The operator did not submit the report to DCDEE within one week of the inspection date. 10A NCAC 09 .0304(a) 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. In Space 7, holes in the wall and chipped paint were observed under wire shelving. 15A NCAC 18A .2825(a) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. In Space 1, Aquaphor with expiration date 6/2024 was not returned to parent. .0803(12) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In Space 3, a plastic grocery bag containing soiled clothes was on a shelf lower then five (5) feet accessible to children. .0604(q) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One (1) staff member hired 2/25/2025 had a medical assessment on file dated 3/19/2025. 10A NCAC 09 .0701(a) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The provider did not complete the ABCMS Moodle training and did not notify the Division of child care providers within five business days. G.S. 110-90.2 & .2703(r) Compliance Statement: Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before June 30, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Please email the information to: Lisa.Eddins-Smith@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time-period. DCDEE Website: I encourage you to utilize the DCDEE website, https://ncchildcare.ncdhhs.gov/, on a regular basis. All the laws, rules and regulations, item number listing, sanitation requirements, and provider documents can be found on the website. Additionally, there are many resources such as DCDEE Moodle where you can complete health and safety trainings free of charge. The What’s New tab provides current information that is sent out through blast emails. Additionally we have resources available specific to NC Pre-K at https://ncchildcare.ncdhhs.gov/Home/DCDEE-Sections/North-Carolina-Pre-Kindergarten-NC-Pre-K North Carolina Foundations for Early Learning and Development For each group of children in care, the activity plan shall include activities intended to stimulate the following developmental domains, in accordance with North Carolina Foundations for Early Learning and Development, available on the Division's website at https://ncchildcare.ncdhhs.gov/Foundations-for-Early-Learning-and-Development You can access the training calendar for NCFELD trainings here: https://www.childcareresourcesinc.org/training . You may be able to schedule training for your staff as well. Here is information to contract training: Contracted Training Let us bring our experts to you! Contracted training offers you the opportunity to meet the specific professional development needs of your staff, right at your own facility. For more information or to schedule contracted training, send us an email or click here! NCID We discussed that you need to contact NCID to resolve the three (3) ID numbers that the center currently have active. If you need assistance with logging in or password assistance, please contact myncid.nc.gov or 919.754.6000 ABCMS (Criminal Background System) We discussed that you have not completed the ABCMS Moodle training and do not have a current ABCMS roster. Please see technical assistance below. North Carolina child care administrators can now view and edit their facility’s staff roster in ABCMS, the DCDEE’s criminal background check system. Provider Access to ABCMS allows administrators to: • See the real-time background check status of staff members. • Run a printable report of the staff roster to assist with compliance visits. • See new background check applicants and add to staff roster. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. You will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. Get Ready for the 3’s / QRIS: Understanding the New QRIS If you missed the information sessions on the QRIS Modernization, you can now watch recordings of the webinars for parents and providers, including one with live Spanish translation. Visit https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization for videos, new resources and updates. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0701 · Violation

Name of Operation: Childcare Network #96 Facility ID: 60004324 Consultant: LISA EDDINS-SMITH Operation Type: Center Case Number: Visit Date: 6/16/2025 Number Present: 52 Completed Date: 6/16/2025 Age: From 0 To 12 Total Minutes: 125 Time In: 01:45 PM Time Out: 03:50 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an routine unannounced visit. The facility has a Five-Star License issued July 28, 2024, with enhanced space and ratio. An eighteen-month compliance history score of 91% prior to today’s visit. The last Annual Compliance Visit was conducted February 17, 2025. Ms. Hayleaner Chambers, Assistant Director, greeted me upon arrival. I stated the reason for the visit. Jasmine, Gleaton, Education Coordinator, also greeted me. Brianna Glover, Administrator, joined us and we discussed the visit and items to be reviewed. I monitored all indoor areas of the facility today. Ms. Glover and Ms. Chambers accompanied me on the walk through in the indoor areas. I observed children engaged in tummy time, personal care routines, sleep, free play, activity centers, transitions and teacher directed activities. There have been two (2) new staff hired since the annual compliance visit, February 17, 2025. I reviewed the new employee files and found one violation. See violations section for details. Staff and training worksheets were provided, and all veteran staff were monitored using the worksheets. The following items were monitored today: License Posted/Permit Restrictions: The license was posted, and restrictions were in compliance. Supervision: Each group of children was adequately supervised during the visit. Staff/Child Ratio: The ratios were maintained during today’s visit. CPR: Each staff has current CPR. First Aid: Each staff has current First Aid. CBC Qualification: Staff were current with Criminal Background Check (CBC) qualification. ABCMS roster requirements were not in compliance. See violations section for details. ITS-SIDS: Staff requiring ITS-SIDS certification were current and in compliance. Safe sleep policy and sleep charts: I observed the safe sleep policy and monitored safe sleep checks and found in compliance. Emergency Medical Care Plan: The Emergency Care Plan was posted and current. Administration of Medication: Diaper creams were monitored, and a violation was cited. See violation section for details. There are currently no Emergency Medications in the facility. Storage of Hazardous Substances: All hazardous materials were stored properly. Storage of Medication: All medication was observed stored in compliance. General Safety: A violation was cited for plastic bags/small parts accessible to children under two (2) years old. Holes and chipped paint were observed. A violation was cited. Discipline: There were no discipline concerns; appropriate discipline was provided. Nurturing tones were heard when staff spoke with children. Adequate/Approved Space: Each group of children were observed in licensed approved space. Program Records: Program records were reviewed and found in compliance. The playground inspections and the incident log were in compliance. The EPR is dated December 12, 2024, and the ready to go file was monitored and found in compliance. The last sanitation inspection was April 1, 2025, with a superior rating. The last fire inspection was April 2, 2025. The inspection was not emailed to me within five days. A violation was cited. The following violations were cited today: Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last fire inspection on file is dated April 2, 2025. The operator did not submit the report to DCDEE within one week of the inspection date. 10A NCAC 09 .0304(a) 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. In Space 7, holes in the wall and chipped paint were observed under wire shelving. 15A NCAC 18A .2825(a) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. In Space 1, Aquaphor with expiration date 6/2024 was not returned to parent. .0803(12) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In Space 3, a plastic grocery bag containing soiled clothes was on a shelf lower then five (5) feet accessible to children. .0604(q) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One (1) staff member hired 2/25/2025 had a medical assessment on file dated 3/19/2025. 10A NCAC 09 .0701(a) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The provider did not complete the ABCMS Moodle training and did not notify the Division of child care providers within five business days. G.S. 110-90.2 & .2703(r) Compliance Statement: Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before June 30, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Please email the information to: Lisa.Eddins-Smith@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time-period. DCDEE Website: I encourage you to utilize the DCDEE website, https://ncchildcare.ncdhhs.gov/, on a regular basis. All the laws, rules and regulations, item number listing, sanitation requirements, and provider documents can be found on the website. Additionally, there are many resources such as DCDEE Moodle where you can complete health and safety trainings free of charge. The What’s New tab provides current information that is sent out through blast emails. Additionally we have resources available specific to NC Pre-K at https://ncchildcare.ncdhhs.gov/Home/DCDEE-Sections/North-Carolina-Pre-Kindergarten-NC-Pre-K North Carolina Foundations for Early Learning and Development For each group of children in care, the activity plan shall include activities intended to stimulate the following developmental domains, in accordance with North Carolina Foundations for Early Learning and Development, available on the Division's website at https://ncchildcare.ncdhhs.gov/Foundations-for-Early-Learning-and-Development You can access the training calendar for NCFELD trainings here: https://www.childcareresourcesinc.org/training . You may be able to schedule training for your staff as well. Here is information to contract training: Contracted Training Let us bring our experts to you! Contracted training offers you the opportunity to meet the specific professional development needs of your staff, right at your own facility. For more information or to schedule contracted training, send us an email or click here! NCID We discussed that you need to contact NCID to resolve the three (3) ID numbers that the center currently have active. If you need assistance with logging in or password assistance, please contact myncid.nc.gov or 919.754.6000 ABCMS (Criminal Background System) We discussed that you have not completed the ABCMS Moodle training and do not have a current ABCMS roster. Please see technical assistance below. North Carolina child care administrators can now view and edit their facility’s staff roster in ABCMS, the DCDEE’s criminal background check system. Provider Access to ABCMS allows administrators to: • See the real-time background check status of staff members. • Run a printable report of the staff roster to assist with compliance visits. • See new background check applicants and add to staff roster. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. You will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. Get Ready for the 3’s / QRIS: Understanding the New QRIS If you missed the information sessions on the QRIS Modernization, you can now watch recordings of the webinars for parents and providers, including one with live Spanish translation. Visit https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization for videos, new resources and updates. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: Childcare Network #96 Facility ID: 60004324 Consultant: LISA EDDINS-SMITH Operation Type: Center Case Number: Visit Date: 6/16/2025 Number Present: 52 Completed Date: 6/16/2025 Age: From 0 To 12 Total Minutes: 125 Time In: 01:45 PM Time Out: 03:50 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an routine unannounced visit. The facility has a Five-Star License issued July 28, 2024, with enhanced space and ratio. An eighteen-month compliance history score of 91% prior to today’s visit. The last Annual Compliance Visit was conducted February 17, 2025. Ms. Hayleaner Chambers, Assistant Director, greeted me upon arrival. I stated the reason for the visit. Jasmine, Gleaton, Education Coordinator, also greeted me. Brianna Glover, Administrator, joined us and we discussed the visit and items to be reviewed. I monitored all indoor areas of the facility today. Ms. Glover and Ms. Chambers accompanied me on the walk through in the indoor areas. I observed children engaged in tummy time, personal care routines, sleep, free play, activity centers, transitions and teacher directed activities. There have been two (2) new staff hired since the annual compliance visit, February 17, 2025. I reviewed the new employee files and found one violation. See violations section for details. Staff and training worksheets were provided, and all veteran staff were monitored using the worksheets. The following items were monitored today: License Posted/Permit Restrictions: The license was posted, and restrictions were in compliance. Supervision: Each group of children was adequately supervised during the visit. Staff/Child Ratio: The ratios were maintained during today’s visit. CPR: Each staff has current CPR. First Aid: Each staff has current First Aid. CBC Qualification: Staff were current with Criminal Background Check (CBC) qualification. ABCMS roster requirements were not in compliance. See violations section for details. ITS-SIDS: Staff requiring ITS-SIDS certification were current and in compliance. Safe sleep policy and sleep charts: I observed the safe sleep policy and monitored safe sleep checks and found in compliance. Emergency Medical Care Plan: The Emergency Care Plan was posted and current. Administration of Medication: Diaper creams were monitored, and a violation was cited. See violation section for details. There are currently no Emergency Medications in the facility. Storage of Hazardous Substances: All hazardous materials were stored properly. Storage of Medication: All medication was observed stored in compliance. General Safety: A violation was cited for plastic bags/small parts accessible to children under two (2) years old. Holes and chipped paint were observed. A violation was cited. Discipline: There were no discipline concerns; appropriate discipline was provided. Nurturing tones were heard when staff spoke with children. Adequate/Approved Space: Each group of children were observed in licensed approved space. Program Records: Program records were reviewed and found in compliance. The playground inspections and the incident log were in compliance. The EPR is dated December 12, 2024, and the ready to go file was monitored and found in compliance. The last sanitation inspection was April 1, 2025, with a superior rating. The last fire inspection was April 2, 2025. The inspection was not emailed to me within five days. A violation was cited. The following violations were cited today: Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last fire inspection on file is dated April 2, 2025. The operator did not submit the report to DCDEE within one week of the inspection date. 10A NCAC 09 .0304(a) 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. In Space 7, holes in the wall and chipped paint were observed under wire shelving. 15A NCAC 18A .2825(a) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. In Space 1, Aquaphor with expiration date 6/2024 was not returned to parent. .0803(12) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In Space 3, a plastic grocery bag containing soiled clothes was on a shelf lower then five (5) feet accessible to children. .0604(q) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One (1) staff member hired 2/25/2025 had a medical assessment on file dated 3/19/2025. 10A NCAC 09 .0701(a) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The provider did not complete the ABCMS Moodle training and did not notify the Division of child care providers within five business days. G.S. 110-90.2 & .2703(r) Compliance Statement: Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before June 30, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Please email the information to: Lisa.Eddins-Smith@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time-period. DCDEE Website: I encourage you to utilize the DCDEE website, https://ncchildcare.ncdhhs.gov/, on a regular basis. All the laws, rules and regulations, item number listing, sanitation requirements, and provider documents can be found on the website. Additionally, there are many resources such as DCDEE Moodle where you can complete health and safety trainings free of charge. The What’s New tab provides current information that is sent out through blast emails. Additionally we have resources available specific to NC Pre-K at https://ncchildcare.ncdhhs.gov/Home/DCDEE-Sections/North-Carolina-Pre-Kindergarten-NC-Pre-K North Carolina Foundations for Early Learning and Development For each group of children in care, the activity plan shall include activities intended to stimulate the following developmental domains, in accordance with North Carolina Foundations for Early Learning and Development, available on the Division's website at https://ncchildcare.ncdhhs.gov/Foundations-for-Early-Learning-and-Development You can access the training calendar for NCFELD trainings here: https://www.childcareresourcesinc.org/training . You may be able to schedule training for your staff as well. Here is information to contract training: Contracted Training Let us bring our experts to you! Contracted training offers you the opportunity to meet the specific professional development needs of your staff, right at your own facility. For more information or to schedule contracted training, send us an email or click here! NCID We discussed that you need to contact NCID to resolve the three (3) ID numbers that the center currently have active. If you need assistance with logging in or password assistance, please contact myncid.nc.gov or 919.754.6000 ABCMS (Criminal Background System) We discussed that you have not completed the ABCMS Moodle training and do not have a current ABCMS roster. Please see technical assistance below. North Carolina child care administrators can now view and edit their facility’s staff roster in ABCMS, the DCDEE’s criminal background check system. Provider Access to ABCMS allows administrators to: • See the real-time background check status of staff members. • Run a printable report of the staff roster to assist with compliance visits. • See new background check applicants and add to staff roster. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. You will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. Get Ready for the 3’s / QRIS: Understanding the New QRIS If you missed the information sessions on the QRIS Modernization, you can now watch recordings of the webinars for parents and providers, including one with live Spanish translation. Visit https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization for videos, new resources and updates. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: Childcare Network #96 Facility ID: 60004324 Consultant: LISA EDDINS-SMITH Operation Type: Center Case Number: Visit Date: 6/16/2025 Number Present: 52 Completed Date: 6/16/2025 Age: From 0 To 12 Total Minutes: 125 Time In: 01:45 PM Time Out: 03:50 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an routine unannounced visit. The facility has a Five-Star License issued July 28, 2024, with enhanced space and ratio. An eighteen-month compliance history score of 91% prior to today’s visit. The last Annual Compliance Visit was conducted February 17, 2025. Ms. Hayleaner Chambers, Assistant Director, greeted me upon arrival. I stated the reason for the visit. Jasmine, Gleaton, Education Coordinator, also greeted me. Brianna Glover, Administrator, joined us and we discussed the visit and items to be reviewed. I monitored all indoor areas of the facility today. Ms. Glover and Ms. Chambers accompanied me on the walk through in the indoor areas. I observed children engaged in tummy time, personal care routines, sleep, free play, activity centers, transitions and teacher directed activities. There have been two (2) new staff hired since the annual compliance visit, February 17, 2025. I reviewed the new employee files and found one violation. See violations section for details. Staff and training worksheets were provided, and all veteran staff were monitored using the worksheets. The following items were monitored today: License Posted/Permit Restrictions: The license was posted, and restrictions were in compliance. Supervision: Each group of children was adequately supervised during the visit. Staff/Child Ratio: The ratios were maintained during today’s visit. CPR: Each staff has current CPR. First Aid: Each staff has current First Aid. CBC Qualification: Staff were current with Criminal Background Check (CBC) qualification. ABCMS roster requirements were not in compliance. See violations section for details. ITS-SIDS: Staff requiring ITS-SIDS certification were current and in compliance. Safe sleep policy and sleep charts: I observed the safe sleep policy and monitored safe sleep checks and found in compliance. Emergency Medical Care Plan: The Emergency Care Plan was posted and current. Administration of Medication: Diaper creams were monitored, and a violation was cited. See violation section for details. There are currently no Emergency Medications in the facility. Storage of Hazardous Substances: All hazardous materials were stored properly. Storage of Medication: All medication was observed stored in compliance. General Safety: A violation was cited for plastic bags/small parts accessible to children under two (2) years old. Holes and chipped paint were observed. A violation was cited. Discipline: There were no discipline concerns; appropriate discipline was provided. Nurturing tones were heard when staff spoke with children. Adequate/Approved Space: Each group of children were observed in licensed approved space. Program Records: Program records were reviewed and found in compliance. The playground inspections and the incident log were in compliance. The EPR is dated December 12, 2024, and the ready to go file was monitored and found in compliance. The last sanitation inspection was April 1, 2025, with a superior rating. The last fire inspection was April 2, 2025. The inspection was not emailed to me within five days. A violation was cited. The following violations were cited today: Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last fire inspection on file is dated April 2, 2025. The operator did not submit the report to DCDEE within one week of the inspection date. 10A NCAC 09 .0304(a) 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. In Space 7, holes in the wall and chipped paint were observed under wire shelving. 15A NCAC 18A .2825(a) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. In Space 1, Aquaphor with expiration date 6/2024 was not returned to parent. .0803(12) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In Space 3, a plastic grocery bag containing soiled clothes was on a shelf lower then five (5) feet accessible to children. .0604(q) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One (1) staff member hired 2/25/2025 had a medical assessment on file dated 3/19/2025. 10A NCAC 09 .0701(a) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The provider did not complete the ABCMS Moodle training and did not notify the Division of child care providers within five business days. G.S. 110-90.2 & .2703(r) Compliance Statement: Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before June 30, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Please email the information to: Lisa.Eddins-Smith@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time-period. DCDEE Website: I encourage you to utilize the DCDEE website, https://ncchildcare.ncdhhs.gov/, on a regular basis. All the laws, rules and regulations, item number listing, sanitation requirements, and provider documents can be found on the website. Additionally, there are many resources such as DCDEE Moodle where you can complete health and safety trainings free of charge. The What’s New tab provides current information that is sent out through blast emails. Additionally we have resources available specific to NC Pre-K at https://ncchildcare.ncdhhs.gov/Home/DCDEE-Sections/North-Carolina-Pre-Kindergarten-NC-Pre-K North Carolina Foundations for Early Learning and Development For each group of children in care, the activity plan shall include activities intended to stimulate the following developmental domains, in accordance with North Carolina Foundations for Early Learning and Development, available on the Division's website at https://ncchildcare.ncdhhs.gov/Foundations-for-Early-Learning-and-Development You can access the training calendar for NCFELD trainings here: https://www.childcareresourcesinc.org/training . You may be able to schedule training for your staff as well. Here is information to contract training: Contracted Training Let us bring our experts to you! Contracted training offers you the opportunity to meet the specific professional development needs of your staff, right at your own facility. For more information or to schedule contracted training, send us an email or click here! NCID We discussed that you need to contact NCID to resolve the three (3) ID numbers that the center currently have active. If you need assistance with logging in or password assistance, please contact myncid.nc.gov or 919.754.6000 ABCMS (Criminal Background System) We discussed that you have not completed the ABCMS Moodle training and do not have a current ABCMS roster. Please see technical assistance below. North Carolina child care administrators can now view and edit their facility’s staff roster in ABCMS, the DCDEE’s criminal background check system. Provider Access to ABCMS allows administrators to: • See the real-time background check status of staff members. • Run a printable report of the staff roster to assist with compliance visits. • See new background check applicants and add to staff roster. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. You will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. Get Ready for the 3’s / QRIS: Understanding the New QRIS If you missed the information sessions on the QRIS Modernization, you can now watch recordings of the webinars for parents and providers, including one with live Spanish translation. Visit https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization for videos, new resources and updates. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0604 · Violation

Name of Operation: Childcare Network #96 Facility ID: 60004324 Consultant: LISA EDDINS-SMITH Operation Type: Center Case Number: Visit Date: 2/17/2025 Number Present: 42 Completed Date: 2/17/2025 Age: From 0 To 5 Total Minutes: 390 Time In: 10:00 AM Time Out: 04:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. The facility has a Five-Star License issued July 28, 2024, with enhanced space and ratio. An eighteen-month compliance history score of 92% prior to today’s visit. The last Temporary Time Period Visit was completed on June 19, 2024. The NC Secretary of State website was reviewed on February 17, 2025, and Child Development Schools North Carolina LLC was listed as current-active. Brianna Glover, Administrator, greeted me upon arrival. I stated the reason for the visit, Ms. Hayleaner Chambers, Assistant Director, joined us and we discussed the visit and items to be reviewed. Ms. Chambers showed me the nutrition board and I reviewed the menus and found in compliance. Ms. Glover and Ms. Chambers accompanied me on the walk through in the indoor areas. A sanitation inspection was completed October 16, 2024, with a Superior classification. The last fire inspection was conducted April 4, 2024, and your facility was approved for daytime care only. Posted items required were observed and met compliance. The Smoke Free Facility sign did not contain a description stating the facility is tobacco free. I reviewed the Family Handbook, and it does state that the facility is tobacco free. I observed hand sanitizer accessible to children in the lobby area on the sign in table. Program records were reviewed and found in compliance. The last fire drill was conducted on January 24, 2025. The last shelter in place was conducted on December 13, 2024. The playground inspections and the incident log were in compliance. The EPR is dated December 12, 2024, and the ready to go file was monitored and found in compliance. A walk through the facility and outdoor play area was conducted with Ms. Glover and Ms. Chambers. Each classroom was monitored today. I observed children engaged in tummy time, personal care routines, sleep, free play, activity centers, transitions and teacher directed activities. I observed teachers on the floor with the children encouraging play. The activity plan was reviewed in each room and found meeting compliance. The facility uses High Reach for the infants – fours enrolled in the program. I observed children engaged in activities and materials supporting the curriculum. In the infant room I observed the safe sleep policy posted and in compliance. I monitored safe sleep checks in the infant room. One child was napping. I monitored his safe sleep check and found it meeting compliance. I observed all bottles labeled and dated. I monitored all diaper creams and found in compliance. There is one child enrolled with emergency medications. I reviewed the Medical Action Care Plan and Permission to Administers Medication forms and found in compliance. All medications were stored properly. I monitored the facility for general safety. In the room serving toddlers, I observed bubbles with keep out of reach of children warning stored on a shelf lower than five feet. I observed cords hanging down accessible to children in the rooms serving toddlers, threes and preschoolers. I observed hand soap dispensers stating keep out of reach of children in the rooms serving toddlers and preschoolers. In a room serving preschool children, I observed a teacher purse containing hand sanitizer accessible to children. I observed a drop cord with uncovered outlet in a room serving NC Pre K children. The program has five (5) NC PreK rooms. I monitored each room for general safety hazards and approved curriculum. The program uses The Creative Curriculum. I observed lesson plans and evidence of materials supporting the curriculum in each classroom. I was able to meet and speak with NC Pre K teachers working today. One NC PreK Classroom was operating today to offer full day wrap around care for some of the NC Pre K students for the holiday. Throughout the facility, material and equipment in each classroom were found in good repair and developmentally appropriate for the age range. The caregivers used nurturing and caring tones. All outdoor areas and equipment were monitored. The infant outdoor play areas were observed and in compliance. I observed two HVAC units in a fenced area outside of the two-year-old and three-year-old classrooms with the gate unlocked accessible to children. A buggy was stored in the fence. The play area used by the twos and threes was monitored and found in compliance. The outdoor play area used by preschool children was observed. The resilient surfacing did not meet the critical depth requirements and mushrooms were observed growing in the mulch. The gates to the parking lot were secured by a chain and a carabiner. A lock was not on the chain or the gates. Ms. Chambers explained that the Fire Inspector had stated the gates should not be locked to allow children to evacuate to the parking lot in case of fire. The rear play area and the preschool outdoor play area used by preschool and afterschool children were monitored. The resilient surfacing was monitored in each area. The mulch under the blue slide on the play area to the side of the building did not meet critical depth requirements. The center provides transportation. I monitored both buses and found all requirements in compliance. I observed transportation notebooks for both buses including insurance and current registration in compliance. Thirteen (13) children’s files were selected, reviewed and violations were cited. The date of enrollment on several files was before parent signatures or missing on acknowledgments requiring on or before enrollment. The staff and training worksheet was used to review staff files. One (Eleven (11)) new staff file were reviewed, and ten (10) percent of veteran staff files were reviewed. See violations section for items not in compliance. The date of employment for veteran staff was documented prior to the date of the change of ownership. Ms. Glover required all veteran staff to take the Health and Safety Trainings and Recognizing and Responding to Child Maltreatment after the change of ownership. I was unable to view the training certificates to ascertain the original dates of maltreatment. Ms. Glover stated that all veteran staff were employed March 1, 2024, at this facility. Supervision and staff child ratios were maintained during today’s visit. Each group was observed in approved/adequate space. Permit restrictions were met. The were following violations cited today: Violation Number Comment Rule 114 A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center. Two (2) children signed the summary of law after the date of enrollment. GS 110-102 815 Electrical cords were accessible to infants and toddlers. In Space 2, cords to a radio and walkie talkies were hanging from a shelf accessible to children. 10A NCAC 09 .0604(f) 817 Extension cords were used that were not approved by a fire inspector. In Space 6, a drop cord without an outlet cover was observed accessible to children. 10A NCAC 09 .0604(f) 828 Air conditioning units were accessible or did not have a guard to keep objects from being thrown into the unit. Two (2) HVAC units were in a fenced area without a locked gate accessible to children. .0604 (m) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In Space 2, Bubbles were stored on a shelf lower than five feet accessible to children. In Spaces 3 and 6 hand soap stating keep out of reach of children was at the sink accessible to children. In Space 7, a teacher's purse containing hand sanitizer was accessible to children. In the lobby hand sanitizer was stored on the visitor sign in table accessible to children. .2820(b) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Three (3) staff members did not receive the required number of orientation hours within in the first 6 weeks. .1101(a) 1324 Signed and dated statement by parent that discipline policy received and explained at enrollment was not in child's file. Two (2) children signed the policy after the date of enrollment. .1804(c) 1769 The health assessment did not include a dental screening. One (1) NCPreK child did not have a dental screening on file. .3005 (a)(5) 1867 The depth of the loose surfacing was not based on critical height of the equipment. The surfacing did not meet critical depth under the stationary equipment on the preschool play area located nearest to Sardis Road and the play area located on the side of the building near Spaces 5 and 7. .0605(k)(1-4) 1908 A child's file did not have a statement with parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy and/or the acknowledgement did not have all the required information. Three (3) children did not have a statement signed on or before date of enrollment. .0608(b)(1-6) Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before March 3, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Please email the information to: Lisa.Eddins-Smith@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time-period. We discussed the Staff and Training Worksheets. I suggested we track trainings and required certifications using the date of this facility employed the staff. We discussed that of the date of hire is used to calculate on-going training, pre-employment requirements and certification due dates. We discussed the unlocked gate on the preschool play area closest to Sardis Road. I will get clarification regarding the fire inspector and NCDCDEE requirements. We discussed customizing the Safe Sleep Policy annually to reflect any changes required by the NCDCDEE. We discussed removing or grinding down the stumps located on the play area near Sardis Road and outside of the exit door leading to the back play area. They are beginning to rot and developing sharp edges. DCDEE Website: I encourage you to utilize the DCDEE website, https://ncchildcare.ncdhhs.gov/, on a regular basis. All the laws, rules and regulations, item number listing, sanitation requirements, and provider documents can be found on the website. Additionally, there are many resources such as DCDEE Moodle where you can complete health and safety trainings free of charge. The What’s New tab provides current information that is sent out through blast emails. Additionally we have resources available specific to NC Pre-K at https://ncchildcare.ncdhhs.gov/Home/DCDEE-Sections/North-Carolina-Pre-Kindergarten-NC-Pre-K ABCMS (Criminal Background System): North Carolina child care administrators can now view and edit their facility’s staff roster in ABCMS, the DCDEE’s criminal background check system. Provider Access to ABCMS allows administrators to: • See the real-time background check status of staff members. • Run a printable report of the staff roster to assist with compliance visits. • See new background check applicants and add to staff roster. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. Get Ready for the 3’s / QRIS: On February 1, 2025, the ECERS-3, ITERS-3, and FCCERS-3—also known as the "3s"—is being used for DCDEE environment rating scale assessments. The DCDEE and the North Carolina Rated License Assessment Project (NCRLAP) are collaboratively working on preparations for the transition to the third editions. These third editions come with a spiral binding at the top, replacing the current revised editions. Visit the NCRLAP’s website, https://www.ncrlap.org/ for more information about updated resources, credit hour trainings, and outreach assessment opportunities to help you become familiar with these tools. Understanding the New QRIS If you missed the information sessions on the QRIS Modernization, you can now watch recordings of the webinars for parents and providers, including one with live Spanish translation. Visit https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization for videos, new resources and updates. ABCMS (Criminal Background System): North Carolina child care administrators can now view and edit their facility’s staff roster in ABCMS, the DCDEE’s criminal background check system. Provider Access to ABCMS allows administrators to: • See the real-time background check status of staff members. • Run a printable report of the staff roster to assist with compliance visits. • See new background check applicants and add to staff roster. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Thank you for your time today. If you have questions or concerns regarding today’s visit, please contact me at Lisa.Eddins-Smith@dhhs.nc.gov or 980-748-6270. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: Childcare Network #96 Facility ID: 60004324 Consultant: LISA EDDINS-SMITH Operation Type: Center Case Number: Visit Date: 2/17/2025 Number Present: 42 Completed Date: 2/17/2025 Age: From 0 To 5 Total Minutes: 390 Time In: 10:00 AM Time Out: 04:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. The facility has a Five-Star License issued July 28, 2024, with enhanced space and ratio. An eighteen-month compliance history score of 92% prior to today’s visit. The last Temporary Time Period Visit was completed on June 19, 2024. The NC Secretary of State website was reviewed on February 17, 2025, and Child Development Schools North Carolina LLC was listed as current-active. Brianna Glover, Administrator, greeted me upon arrival. I stated the reason for the visit, Ms. Hayleaner Chambers, Assistant Director, joined us and we discussed the visit and items to be reviewed. Ms. Chambers showed me the nutrition board and I reviewed the menus and found in compliance. Ms. Glover and Ms. Chambers accompanied me on the walk through in the indoor areas. A sanitation inspection was completed October 16, 2024, with a Superior classification. The last fire inspection was conducted April 4, 2024, and your facility was approved for daytime care only. Posted items required were observed and met compliance. The Smoke Free Facility sign did not contain a description stating the facility is tobacco free. I reviewed the Family Handbook, and it does state that the facility is tobacco free. I observed hand sanitizer accessible to children in the lobby area on the sign in table. Program records were reviewed and found in compliance. The last fire drill was conducted on January 24, 2025. The last shelter in place was conducted on December 13, 2024. The playground inspections and the incident log were in compliance. The EPR is dated December 12, 2024, and the ready to go file was monitored and found in compliance. A walk through the facility and outdoor play area was conducted with Ms. Glover and Ms. Chambers. Each classroom was monitored today. I observed children engaged in tummy time, personal care routines, sleep, free play, activity centers, transitions and teacher directed activities. I observed teachers on the floor with the children encouraging play. The activity plan was reviewed in each room and found meeting compliance. The facility uses High Reach for the infants – fours enrolled in the program. I observed children engaged in activities and materials supporting the curriculum. In the infant room I observed the safe sleep policy posted and in compliance. I monitored safe sleep checks in the infant room. One child was napping. I monitored his safe sleep check and found it meeting compliance. I observed all bottles labeled and dated. I monitored all diaper creams and found in compliance. There is one child enrolled with emergency medications. I reviewed the Medical Action Care Plan and Permission to Administers Medication forms and found in compliance. All medications were stored properly. I monitored the facility for general safety. In the room serving toddlers, I observed bubbles with keep out of reach of children warning stored on a shelf lower than five feet. I observed cords hanging down accessible to children in the rooms serving toddlers, threes and preschoolers. I observed hand soap dispensers stating keep out of reach of children in the rooms serving toddlers and preschoolers. In a room serving preschool children, I observed a teacher purse containing hand sanitizer accessible to children. I observed a drop cord with uncovered outlet in a room serving NC Pre K children. The program has five (5) NC PreK rooms. I monitored each room for general safety hazards and approved curriculum. The program uses The Creative Curriculum. I observed lesson plans and evidence of materials supporting the curriculum in each classroom. I was able to meet and speak with NC Pre K teachers working today. One NC PreK Classroom was operating today to offer full day wrap around care for some of the NC Pre K students for the holiday. Throughout the facility, material and equipment in each classroom were found in good repair and developmentally appropriate for the age range. The caregivers used nurturing and caring tones. All outdoor areas and equipment were monitored. The infant outdoor play areas were observed and in compliance. I observed two HVAC units in a fenced area outside of the two-year-old and three-year-old classrooms with the gate unlocked accessible to children. A buggy was stored in the fence. The play area used by the twos and threes was monitored and found in compliance. The outdoor play area used by preschool children was observed. The resilient surfacing did not meet the critical depth requirements and mushrooms were observed growing in the mulch. The gates to the parking lot were secured by a chain and a carabiner. A lock was not on the chain or the gates. Ms. Chambers explained that the Fire Inspector had stated the gates should not be locked to allow children to evacuate to the parking lot in case of fire. The rear play area and the preschool outdoor play area used by preschool and afterschool children were monitored. The resilient surfacing was monitored in each area. The mulch under the blue slide on the play area to the side of the building did not meet critical depth requirements. The center provides transportation. I monitored both buses and found all requirements in compliance. I observed transportation notebooks for both buses including insurance and current registration in compliance. Thirteen (13) children’s files were selected, reviewed and violations were cited. The date of enrollment on several files was before parent signatures or missing on acknowledgments requiring on or before enrollment. The staff and training worksheet was used to review staff files. One (Eleven (11)) new staff file were reviewed, and ten (10) percent of veteran staff files were reviewed. See violations section for items not in compliance. The date of employment for veteran staff was documented prior to the date of the change of ownership. Ms. Glover required all veteran staff to take the Health and Safety Trainings and Recognizing and Responding to Child Maltreatment after the change of ownership. I was unable to view the training certificates to ascertain the original dates of maltreatment. Ms. Glover stated that all veteran staff were employed March 1, 2024, at this facility. Supervision and staff child ratios were maintained during today’s visit. Each group was observed in approved/adequate space. Permit restrictions were met. The were following violations cited today: Violation Number Comment Rule 114 A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center. Two (2) children signed the summary of law after the date of enrollment. GS 110-102 815 Electrical cords were accessible to infants and toddlers. In Space 2, cords to a radio and walkie talkies were hanging from a shelf accessible to children. 10A NCAC 09 .0604(f) 817 Extension cords were used that were not approved by a fire inspector. In Space 6, a drop cord without an outlet cover was observed accessible to children. 10A NCAC 09 .0604(f) 828 Air conditioning units were accessible or did not have a guard to keep objects from being thrown into the unit. Two (2) HVAC units were in a fenced area without a locked gate accessible to children. .0604 (m) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In Space 2, Bubbles were stored on a shelf lower than five feet accessible to children. In Spaces 3 and 6 hand soap stating keep out of reach of children was at the sink accessible to children. In Space 7, a teacher's purse containing hand sanitizer was accessible to children. In the lobby hand sanitizer was stored on the visitor sign in table accessible to children. .2820(b) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Three (3) staff members did not receive the required number of orientation hours within in the first 6 weeks. .1101(a) 1324 Signed and dated statement by parent that discipline policy received and explained at enrollment was not in child's file. Two (2) children signed the policy after the date of enrollment. .1804(c) 1769 The health assessment did not include a dental screening. One (1) NCPreK child did not have a dental screening on file. .3005 (a)(5) 1867 The depth of the loose surfacing was not based on critical height of the equipment. The surfacing did not meet critical depth under the stationary equipment on the preschool play area located nearest to Sardis Road and the play area located on the side of the building near Spaces 5 and 7. .0605(k)(1-4) 1908 A child's file did not have a statement with parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy and/or the acknowledgement did not have all the required information. Three (3) children did not have a statement signed on or before date of enrollment. .0608(b)(1-6) Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before March 3, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Please email the information to: Lisa.Eddins-Smith@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time-period. We discussed the Staff and Training Worksheets. I suggested we track trainings and required certifications using the date of this facility employed the staff. We discussed that of the date of hire is used to calculate on-going training, pre-employment requirements and certification due dates. We discussed the unlocked gate on the preschool play area closest to Sardis Road. I will get clarification regarding the fire inspector and NCDCDEE requirements. We discussed customizing the Safe Sleep Policy annually to reflect any changes required by the NCDCDEE. We discussed removing or grinding down the stumps located on the play area near Sardis Road and outside of the exit door leading to the back play area. They are beginning to rot and developing sharp edges. DCDEE Website: I encourage you to utilize the DCDEE website, https://ncchildcare.ncdhhs.gov/, on a regular basis. All the laws, rules and regulations, item number listing, sanitation requirements, and provider documents can be found on the website. Additionally, there are many resources such as DCDEE Moodle where you can complete health and safety trainings free of charge. The What’s New tab provides current information that is sent out through blast emails. Additionally we have resources available specific to NC Pre-K at https://ncchildcare.ncdhhs.gov/Home/DCDEE-Sections/North-Carolina-Pre-Kindergarten-NC-Pre-K ABCMS (Criminal Background System): North Carolina child care administrators can now view and edit their facility’s staff roster in ABCMS, the DCDEE’s criminal background check system. Provider Access to ABCMS allows administrators to: • See the real-time background check status of staff members. • Run a printable report of the staff roster to assist with compliance visits. • See new background check applicants and add to staff roster. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. Get Ready for the 3’s / QRIS: On February 1, 2025, the ECERS-3, ITERS-3, and FCCERS-3—also known as the "3s"—is being used for DCDEE environment rating scale assessments. The DCDEE and the North Carolina Rated License Assessment Project (NCRLAP) are collaboratively working on preparations for the transition to the third editions. These third editions come with a spiral binding at the top, replacing the current revised editions. Visit the NCRLAP’s website, https://www.ncrlap.org/ for more information about updated resources, credit hour trainings, and outreach assessment opportunities to help you become familiar with these tools. Understanding the New QRIS If you missed the information sessions on the QRIS Modernization, you can now watch recordings of the webinars for parents and providers, including one with live Spanish translation. Visit https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization for videos, new resources and updates. ABCMS (Criminal Background System): North Carolina child care administrators can now view and edit their facility’s staff roster in ABCMS, the DCDEE’s criminal background check system. Provider Access to ABCMS allows administrators to: • See the real-time background check status of staff members. • Run a printable report of the staff roster to assist with compliance visits. • See new background check applicants and add to staff roster. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Thank you for your time today. If you have questions or concerns regarding today’s visit, please contact me at Lisa.Eddins-Smith@dhhs.nc.gov or 980-748-6270. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-102 · Violation

Name of Operation: Childcare Network #96 Facility ID: 60004324 Consultant: LISA EDDINS-SMITH Operation Type: Center Case Number: Visit Date: 2/17/2025 Number Present: 42 Completed Date: 2/17/2025 Age: From 0 To 5 Total Minutes: 390 Time In: 10:00 AM Time Out: 04:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. The facility has a Five-Star License issued July 28, 2024, with enhanced space and ratio. An eighteen-month compliance history score of 92% prior to today’s visit. The last Temporary Time Period Visit was completed on June 19, 2024. The NC Secretary of State website was reviewed on February 17, 2025, and Child Development Schools North Carolina LLC was listed as current-active. Brianna Glover, Administrator, greeted me upon arrival. I stated the reason for the visit, Ms. Hayleaner Chambers, Assistant Director, joined us and we discussed the visit and items to be reviewed. Ms. Chambers showed me the nutrition board and I reviewed the menus and found in compliance. Ms. Glover and Ms. Chambers accompanied me on the walk through in the indoor areas. A sanitation inspection was completed October 16, 2024, with a Superior classification. The last fire inspection was conducted April 4, 2024, and your facility was approved for daytime care only. Posted items required were observed and met compliance. The Smoke Free Facility sign did not contain a description stating the facility is tobacco free. I reviewed the Family Handbook, and it does state that the facility is tobacco free. I observed hand sanitizer accessible to children in the lobby area on the sign in table. Program records were reviewed and found in compliance. The last fire drill was conducted on January 24, 2025. The last shelter in place was conducted on December 13, 2024. The playground inspections and the incident log were in compliance. The EPR is dated December 12, 2024, and the ready to go file was monitored and found in compliance. A walk through the facility and outdoor play area was conducted with Ms. Glover and Ms. Chambers. Each classroom was monitored today. I observed children engaged in tummy time, personal care routines, sleep, free play, activity centers, transitions and teacher directed activities. I observed teachers on the floor with the children encouraging play. The activity plan was reviewed in each room and found meeting compliance. The facility uses High Reach for the infants – fours enrolled in the program. I observed children engaged in activities and materials supporting the curriculum. In the infant room I observed the safe sleep policy posted and in compliance. I monitored safe sleep checks in the infant room. One child was napping. I monitored his safe sleep check and found it meeting compliance. I observed all bottles labeled and dated. I monitored all diaper creams and found in compliance. There is one child enrolled with emergency medications. I reviewed the Medical Action Care Plan and Permission to Administers Medication forms and found in compliance. All medications were stored properly. I monitored the facility for general safety. In the room serving toddlers, I observed bubbles with keep out of reach of children warning stored on a shelf lower than five feet. I observed cords hanging down accessible to children in the rooms serving toddlers, threes and preschoolers. I observed hand soap dispensers stating keep out of reach of children in the rooms serving toddlers and preschoolers. In a room serving preschool children, I observed a teacher purse containing hand sanitizer accessible to children. I observed a drop cord with uncovered outlet in a room serving NC Pre K children. The program has five (5) NC PreK rooms. I monitored each room for general safety hazards and approved curriculum. The program uses The Creative Curriculum. I observed lesson plans and evidence of materials supporting the curriculum in each classroom. I was able to meet and speak with NC Pre K teachers working today. One NC PreK Classroom was operating today to offer full day wrap around care for some of the NC Pre K students for the holiday. Throughout the facility, material and equipment in each classroom were found in good repair and developmentally appropriate for the age range. The caregivers used nurturing and caring tones. All outdoor areas and equipment were monitored. The infant outdoor play areas were observed and in compliance. I observed two HVAC units in a fenced area outside of the two-year-old and three-year-old classrooms with the gate unlocked accessible to children. A buggy was stored in the fence. The play area used by the twos and threes was monitored and found in compliance. The outdoor play area used by preschool children was observed. The resilient surfacing did not meet the critical depth requirements and mushrooms were observed growing in the mulch. The gates to the parking lot were secured by a chain and a carabiner. A lock was not on the chain or the gates. Ms. Chambers explained that the Fire Inspector had stated the gates should not be locked to allow children to evacuate to the parking lot in case of fire. The rear play area and the preschool outdoor play area used by preschool and afterschool children were monitored. The resilient surfacing was monitored in each area. The mulch under the blue slide on the play area to the side of the building did not meet critical depth requirements. The center provides transportation. I monitored both buses and found all requirements in compliance. I observed transportation notebooks for both buses including insurance and current registration in compliance. Thirteen (13) children’s files were selected, reviewed and violations were cited. The date of enrollment on several files was before parent signatures or missing on acknowledgments requiring on or before enrollment. The staff and training worksheet was used to review staff files. One (Eleven (11)) new staff file were reviewed, and ten (10) percent of veteran staff files were reviewed. See violations section for items not in compliance. The date of employment for veteran staff was documented prior to the date of the change of ownership. Ms. Glover required all veteran staff to take the Health and Safety Trainings and Recognizing and Responding to Child Maltreatment after the change of ownership. I was unable to view the training certificates to ascertain the original dates of maltreatment. Ms. Glover stated that all veteran staff were employed March 1, 2024, at this facility. Supervision and staff child ratios were maintained during today’s visit. Each group was observed in approved/adequate space. Permit restrictions were met. The were following violations cited today: Violation Number Comment Rule 114 A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center. Two (2) children signed the summary of law after the date of enrollment. GS 110-102 815 Electrical cords were accessible to infants and toddlers. In Space 2, cords to a radio and walkie talkies were hanging from a shelf accessible to children. 10A NCAC 09 .0604(f) 817 Extension cords were used that were not approved by a fire inspector. In Space 6, a drop cord without an outlet cover was observed accessible to children. 10A NCAC 09 .0604(f) 828 Air conditioning units were accessible or did not have a guard to keep objects from being thrown into the unit. Two (2) HVAC units were in a fenced area without a locked gate accessible to children. .0604 (m) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In Space 2, Bubbles were stored on a shelf lower than five feet accessible to children. In Spaces 3 and 6 hand soap stating keep out of reach of children was at the sink accessible to children. In Space 7, a teacher's purse containing hand sanitizer was accessible to children. In the lobby hand sanitizer was stored on the visitor sign in table accessible to children. .2820(b) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Three (3) staff members did not receive the required number of orientation hours within in the first 6 weeks. .1101(a) 1324 Signed and dated statement by parent that discipline policy received and explained at enrollment was not in child's file. Two (2) children signed the policy after the date of enrollment. .1804(c) 1769 The health assessment did not include a dental screening. One (1) NCPreK child did not have a dental screening on file. .3005 (a)(5) 1867 The depth of the loose surfacing was not based on critical height of the equipment. The surfacing did not meet critical depth under the stationary equipment on the preschool play area located nearest to Sardis Road and the play area located on the side of the building near Spaces 5 and 7. .0605(k)(1-4) 1908 A child's file did not have a statement with parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy and/or the acknowledgement did not have all the required information. Three (3) children did not have a statement signed on or before date of enrollment. .0608(b)(1-6) Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before March 3, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Please email the information to: Lisa.Eddins-Smith@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time-period. We discussed the Staff and Training Worksheets. I suggested we track trainings and required certifications using the date of this facility employed the staff. We discussed that of the date of hire is used to calculate on-going training, pre-employment requirements and certification due dates. We discussed the unlocked gate on the preschool play area closest to Sardis Road. I will get clarification regarding the fire inspector and NCDCDEE requirements. We discussed customizing the Safe Sleep Policy annually to reflect any changes required by the NCDCDEE. We discussed removing or grinding down the stumps located on the play area near Sardis Road and outside of the exit door leading to the back play area. They are beginning to rot and developing sharp edges. DCDEE Website: I encourage you to utilize the DCDEE website, https://ncchildcare.ncdhhs.gov/, on a regular basis. All the laws, rules and regulations, item number listing, sanitation requirements, and provider documents can be found on the website. Additionally, there are many resources such as DCDEE Moodle where you can complete health and safety trainings free of charge. The What’s New tab provides current information that is sent out through blast emails. Additionally we have resources available specific to NC Pre-K at https://ncchildcare.ncdhhs.gov/Home/DCDEE-Sections/North-Carolina-Pre-Kindergarten-NC-Pre-K ABCMS (Criminal Background System): North Carolina child care administrators can now view and edit their facility’s staff roster in ABCMS, the DCDEE’s criminal background check system. Provider Access to ABCMS allows administrators to: • See the real-time background check status of staff members. • Run a printable report of the staff roster to assist with compliance visits. • See new background check applicants and add to staff roster. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. Get Ready for the 3’s / QRIS: On February 1, 2025, the ECERS-3, ITERS-3, and FCCERS-3—also known as the "3s"—is being used for DCDEE environment rating scale assessments. The DCDEE and the North Carolina Rated License Assessment Project (NCRLAP) are collaboratively working on preparations for the transition to the third editions. These third editions come with a spiral binding at the top, replacing the current revised editions. Visit the NCRLAP’s website, https://www.ncrlap.org/ for more information about updated resources, credit hour trainings, and outreach assessment opportunities to help you become familiar with these tools. Understanding the New QRIS If you missed the information sessions on the QRIS Modernization, you can now watch recordings of the webinars for parents and providers, including one with live Spanish translation. Visit https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization for videos, new resources and updates. ABCMS (Criminal Background System): North Carolina child care administrators can now view and edit their facility’s staff roster in ABCMS, the DCDEE’s criminal background check system. Provider Access to ABCMS allows administrators to: • See the real-time background check status of staff members. • Run a printable report of the staff roster to assist with compliance visits. • See new background check applicants and add to staff roster. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Thank you for your time today. If you have questions or concerns regarding today’s visit, please contact me at Lisa.Eddins-Smith@dhhs.nc.gov or 980-748-6270. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: Childcare Network #96 Facility ID: 60004324 Consultant: LISA EDDINS-SMITH Operation Type: Center Case Number: Visit Date: 2/17/2025 Number Present: 42 Completed Date: 2/17/2025 Age: From 0 To 5 Total Minutes: 390 Time In: 10:00 AM Time Out: 04:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. The facility has a Five-Star License issued July 28, 2024, with enhanced space and ratio. An eighteen-month compliance history score of 92% prior to today’s visit. The last Temporary Time Period Visit was completed on June 19, 2024. The NC Secretary of State website was reviewed on February 17, 2025, and Child Development Schools North Carolina LLC was listed as current-active. Brianna Glover, Administrator, greeted me upon arrival. I stated the reason for the visit, Ms. Hayleaner Chambers, Assistant Director, joined us and we discussed the visit and items to be reviewed. Ms. Chambers showed me the nutrition board and I reviewed the menus and found in compliance. Ms. Glover and Ms. Chambers accompanied me on the walk through in the indoor areas. A sanitation inspection was completed October 16, 2024, with a Superior classification. The last fire inspection was conducted April 4, 2024, and your facility was approved for daytime care only. Posted items required were observed and met compliance. The Smoke Free Facility sign did not contain a description stating the facility is tobacco free. I reviewed the Family Handbook, and it does state that the facility is tobacco free. I observed hand sanitizer accessible to children in the lobby area on the sign in table. Program records were reviewed and found in compliance. The last fire drill was conducted on January 24, 2025. The last shelter in place was conducted on December 13, 2024. The playground inspections and the incident log were in compliance. The EPR is dated December 12, 2024, and the ready to go file was monitored and found in compliance. A walk through the facility and outdoor play area was conducted with Ms. Glover and Ms. Chambers. Each classroom was monitored today. I observed children engaged in tummy time, personal care routines, sleep, free play, activity centers, transitions and teacher directed activities. I observed teachers on the floor with the children encouraging play. The activity plan was reviewed in each room and found meeting compliance. The facility uses High Reach for the infants – fours enrolled in the program. I observed children engaged in activities and materials supporting the curriculum. In the infant room I observed the safe sleep policy posted and in compliance. I monitored safe sleep checks in the infant room. One child was napping. I monitored his safe sleep check and found it meeting compliance. I observed all bottles labeled and dated. I monitored all diaper creams and found in compliance. There is one child enrolled with emergency medications. I reviewed the Medical Action Care Plan and Permission to Administers Medication forms and found in compliance. All medications were stored properly. I monitored the facility for general safety. In the room serving toddlers, I observed bubbles with keep out of reach of children warning stored on a shelf lower than five feet. I observed cords hanging down accessible to children in the rooms serving toddlers, threes and preschoolers. I observed hand soap dispensers stating keep out of reach of children in the rooms serving toddlers and preschoolers. In a room serving preschool children, I observed a teacher purse containing hand sanitizer accessible to children. I observed a drop cord with uncovered outlet in a room serving NC Pre K children. The program has five (5) NC PreK rooms. I monitored each room for general safety hazards and approved curriculum. The program uses The Creative Curriculum. I observed lesson plans and evidence of materials supporting the curriculum in each classroom. I was able to meet and speak with NC Pre K teachers working today. One NC PreK Classroom was operating today to offer full day wrap around care for some of the NC Pre K students for the holiday. Throughout the facility, material and equipment in each classroom were found in good repair and developmentally appropriate for the age range. The caregivers used nurturing and caring tones. All outdoor areas and equipment were monitored. The infant outdoor play areas were observed and in compliance. I observed two HVAC units in a fenced area outside of the two-year-old and three-year-old classrooms with the gate unlocked accessible to children. A buggy was stored in the fence. The play area used by the twos and threes was monitored and found in compliance. The outdoor play area used by preschool children was observed. The resilient surfacing did not meet the critical depth requirements and mushrooms were observed growing in the mulch. The gates to the parking lot were secured by a chain and a carabiner. A lock was not on the chain or the gates. Ms. Chambers explained that the Fire Inspector had stated the gates should not be locked to allow children to evacuate to the parking lot in case of fire. The rear play area and the preschool outdoor play area used by preschool and afterschool children were monitored. The resilient surfacing was monitored in each area. The mulch under the blue slide on the play area to the side of the building did not meet critical depth requirements. The center provides transportation. I monitored both buses and found all requirements in compliance. I observed transportation notebooks for both buses including insurance and current registration in compliance. Thirteen (13) children’s files were selected, reviewed and violations were cited. The date of enrollment on several files was before parent signatures or missing on acknowledgments requiring on or before enrollment. The staff and training worksheet was used to review staff files. One (Eleven (11)) new staff file were reviewed, and ten (10) percent of veteran staff files were reviewed. See violations section for items not in compliance. The date of employment for veteran staff was documented prior to the date of the change of ownership. Ms. Glover required all veteran staff to take the Health and Safety Trainings and Recognizing and Responding to Child Maltreatment after the change of ownership. I was unable to view the training certificates to ascertain the original dates of maltreatment. Ms. Glover stated that all veteran staff were employed March 1, 2024, at this facility. Supervision and staff child ratios were maintained during today’s visit. Each group was observed in approved/adequate space. Permit restrictions were met. The were following violations cited today: Violation Number Comment Rule 114 A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center. Two (2) children signed the summary of law after the date of enrollment. GS 110-102 815 Electrical cords were accessible to infants and toddlers. In Space 2, cords to a radio and walkie talkies were hanging from a shelf accessible to children. 10A NCAC 09 .0604(f) 817 Extension cords were used that were not approved by a fire inspector. In Space 6, a drop cord without an outlet cover was observed accessible to children. 10A NCAC 09 .0604(f) 828 Air conditioning units were accessible or did not have a guard to keep objects from being thrown into the unit. Two (2) HVAC units were in a fenced area without a locked gate accessible to children. .0604 (m) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In Space 2, Bubbles were stored on a shelf lower than five feet accessible to children. In Spaces 3 and 6 hand soap stating keep out of reach of children was at the sink accessible to children. In Space 7, a teacher's purse containing hand sanitizer was accessible to children. In the lobby hand sanitizer was stored on the visitor sign in table accessible to children. .2820(b) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Three (3) staff members did not receive the required number of orientation hours within in the first 6 weeks. .1101(a) 1324 Signed and dated statement by parent that discipline policy received and explained at enrollment was not in child's file. Two (2) children signed the policy after the date of enrollment. .1804(c) 1769 The health assessment did not include a dental screening. One (1) NCPreK child did not have a dental screening on file. .3005 (a)(5) 1867 The depth of the loose surfacing was not based on critical height of the equipment. The surfacing did not meet critical depth under the stationary equipment on the preschool play area located nearest to Sardis Road and the play area located on the side of the building near Spaces 5 and 7. .0605(k)(1-4) 1908 A child's file did not have a statement with parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy and/or the acknowledgement did not have all the required information. Three (3) children did not have a statement signed on or before date of enrollment. .0608(b)(1-6) Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before March 3, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Please email the information to: Lisa.Eddins-Smith@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time-period. We discussed the Staff and Training Worksheets. I suggested we track trainings and required certifications using the date of this facility employed the staff. We discussed that of the date of hire is used to calculate on-going training, pre-employment requirements and certification due dates. We discussed the unlocked gate on the preschool play area closest to Sardis Road. I will get clarification regarding the fire inspector and NCDCDEE requirements. We discussed customizing the Safe Sleep Policy annually to reflect any changes required by the NCDCDEE. We discussed removing or grinding down the stumps located on the play area near Sardis Road and outside of the exit door leading to the back play area. They are beginning to rot and developing sharp edges. DCDEE Website: I encourage you to utilize the DCDEE website, https://ncchildcare.ncdhhs.gov/, on a regular basis. All the laws, rules and regulations, item number listing, sanitation requirements, and provider documents can be found on the website. Additionally, there are many resources such as DCDEE Moodle where you can complete health and safety trainings free of charge. The What’s New tab provides current information that is sent out through blast emails. Additionally we have resources available specific to NC Pre-K at https://ncchildcare.ncdhhs.gov/Home/DCDEE-Sections/North-Carolina-Pre-Kindergarten-NC-Pre-K ABCMS (Criminal Background System): North Carolina child care administrators can now view and edit their facility’s staff roster in ABCMS, the DCDEE’s criminal background check system. Provider Access to ABCMS allows administrators to: • See the real-time background check status of staff members. • Run a printable report of the staff roster to assist with compliance visits. • See new background check applicants and add to staff roster. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. Get Ready for the 3’s / QRIS: On February 1, 2025, the ECERS-3, ITERS-3, and FCCERS-3—also known as the "3s"—is being used for DCDEE environment rating scale assessments. The DCDEE and the North Carolina Rated License Assessment Project (NCRLAP) are collaboratively working on preparations for the transition to the third editions. These third editions come with a spiral binding at the top, replacing the current revised editions. Visit the NCRLAP’s website, https://www.ncrlap.org/ for more information about updated resources, credit hour trainings, and outreach assessment opportunities to help you become familiar with these tools. Understanding the New QRIS If you missed the information sessions on the QRIS Modernization, you can now watch recordings of the webinars for parents and providers, including one with live Spanish translation. Visit https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization for videos, new resources and updates. ABCMS (Criminal Background System): North Carolina child care administrators can now view and edit their facility’s staff roster in ABCMS, the DCDEE’s criminal background check system. Provider Access to ABCMS allows administrators to: • See the real-time background check status of staff members. • Run a printable report of the staff roster to assist with compliance visits. • See new background check applicants and add to staff roster. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Thank you for your time today. If you have questions or concerns regarding today’s visit, please contact me at Lisa.Eddins-Smith@dhhs.nc.gov or 980-748-6270. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0601 · Violation

Name of Operation: Childcare Network #96 Facility ID: 60004324 Consultant: AMY ITALIANO Operation Type: Center Case Number: Visit Date: 6/19/2024 Number Present: 44 Completed Date: 6/19/2024 Age: From 0 To 8 Total Minutes: 225 Time In: 09:30 AM Time Out: 01:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to provide technical assistance and monitor compliance with all applicable child care center requirements. The facility’s temporary license was issued on March 1, 2024, as the result of a change of ownership. The August 2023 version of the Child Care Center Item Number Listing and the Change of Ownership Licensing Checklist was used to monitor compliance. The facility’s compliance history was 98% prior to today’s visit. Michele Sullivan, Licensing Supervisor, accompanied me on today’s visit. This was the second visit during the facility’s temporary license period. Assistant Director, Hayleaner Chamber, was present upon my arrival. Ms. Chamber accompanied us as we monitored all nine (9) classrooms. In the infant room, infants were observed playing on the floor with the teachers. Feeding schedules were posted and current. Safe Sleep Charts were documented and found in compliance. Preschool children were observed in free center play, and outside. The activity centers had age-appropriate materials accessible to the children. The staff were observed actively engaged in the children’s activities and their interactions were nurturing. All groups were within staff/child ratio, group size and space capacity requirements. In space # 4, 7, and 9 peeling paint was observed on the wall. In space#2 Benadryl was stored unlocked. The field trip information posted in the school age classroom did not have emergency contact information. The kitchen was observed unlocked and no one was in the kitchen during today’s walk through. The monthly fire drill and playground inspection were conducted and documented as required. MS. Glover has until July 1, 2024, to complete the EPR plan for the new facility ID# and reviewed it with all staff. Staff and children’s files were reviewed and found in compliance. The playgrounds were monitored today. The following was observed. There is no shade on the infant playground. There is a pole for an umbrella, however there is no umbrella. Two (2) gates do no close properly. It is the gate between the toddler and preschool playground, and the gate between the preschool playground and school age playground. On the top of the fences between the toddler playground and the preschool playground, the fence between the preschool playground has protrusions at the top the fence. The fence needs to be flushed the top pole of the fence. There is a shed on the preschool playground that has wood broken at the bottom of the door. A child’s arm could reach into the shed. There is a concern that critters could be living in the shed. Ms. Chambers stated that she has no idea what is stored in the building. We could see totes and trash inside the shed. Ms. Chambers stated the shed has not been unlocked for many years. The school age and the two-year-old playgrounds may not be used by the children until, broken equipment is removed, tree limbs are removed at children’s level, the umbrella that provides shade has been repaired, and the picnic table is moved away from the fence. Both playgrounds need to be in compliance with all childcare requirements regarding playground rules. The fire inspection was conducted on April 4, 2024. There is print out of the inspection on a form, however it is not the DCDEE form. DCDEE inspection form needs to be filled out and sent to me ASAP. The sanitation inspection was conducted on March 14, 2024, with 13 demerits and a superior rating. Seven (7) violations were cited and discussed with Ms. Chambers. Violation Number Comment Rule 218 Outdoor play area did not provide an area that is shaded. There is no shade on the infant playground. 10A NCAC 09 .1402(d) 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. In space # 4, 7, and 9 peeling paint was observed on the wall. 15A NCAC 18A .2825(a) 807 A safe indoor and outdoor environment was not provided for the children. The kitchen was observed unlocked and no one was in the kitchen during today’s walk through. There is a shed on the preschool playground that has wood broken at the bottom of the door. A child’s arm could reach into the shed. 10A NCAC 09 .0601(a) 824 Outdoor play area was not enclosed by fence with a minimum height of 4 feet. The top of the fence, less than six feet, was not free from protrusions. On the top of the fences between the toddler playground and the preschool playground, the fence between the preschool playground has protrusions at the top the fence. GS 110-91(6); .0605((i) 826 Gates to the fenced outdoor play area did not remain closed while children occupied the area. Two (2) gates do no close properly. .0605(i) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. In space#2 Benadryl was stored unlocked. 15A NCAC 18A .2820(d) 1416 School-age program did not have a plan of off premise activities or did not include in the plan the location, purpose, time and date, person in charge, and telephone number or how to contact person in charge. The field trip information posted in the school age classroom did not have emergency contact information. .2509(b) Corrective Action The child care providers are expected to maintain compliance with all applicable child care requirements at all times. All violations cited today must be corrected immediately. Ms. Glover will submit a compliance letter explaining how and when today’s violations were corrected to Amy Italiano, Lead Child Care Consultant on or before July 3, 2024. Failure to correct the violations and/or submit the compliance letter to me by the date listed above may result in an unannounced follow-up visit being conducted to ensure corrections were made. Quality Enhancement and/or Technical Assistance Discussions: Ms. Chambers and I discussed that all program records and staff file have a start date of March 1, 2024. Any forms dated prior to March 1, 2024, under the old ID need to be removed. The staff will need to complete all Health & Safety courses within the first year. Recognizing and responding need to be completed within 90 days. If any staff members have completed the Health & Safety since March 1, 2023, they will not need to take the training again. The following rule was discussed with Ms. Cambers. 10A NCAC 09 .2509 ACTIVITIES: OFF-PREMISES (a) The requirements of this Rule and Section .1000 of this Chapter shall apply when activities for school-age children are conducted outdoors or off the premises for 75 percent of each day. (b) The facility shall develop a plan of activities which is posted in a place in the home base or given to the parents. The plan shall include the location, purpose, time and date, person in charge, and telephone number or method for contacting the person in charge. (c) Activities shall be planned to accommodate a variety of individual interests and shall provide opportunities for choice. (d) Written permission from parents shall be obtained before transporting children on off-premises activities. (e) Blanket permissions from parents for off-premises activities shall be acceptable only when a plan of activities to be conducted off the premises is posted in a place for review by parents and staff in advance on a weekly basis. It was discussed with Ms. Chambers to put the name of the movie on the permission slip so parents are aware of the movie the children will be going to see on their field trip. It was also discussed that the contact information for the person in charge needs to be posted on the information left the center. Administrative, Operational and Personnel Policies –The facility’s policies were approved as required. I received the Sanitation inspection and the Certificate of Occupancy. As soon as I receive the fire inspection on the DCDEE form and the violations from today’s visit are corrected, the facility is eligible to come off of their temporary license. Star Rated License / Environment Rating Scales (ERS) Assessments – The facility will transition at the end of their temporary license to the star rating level the previous owner had earned. Wherever that previous program was in the cohort plan, is where the new facility will be expected to have a reassessment. The previous program is in cohort one and would be due for assessment 2025 school year. Your consultant will be working with you when it is time to go through the assessment. The facility’s rating level from the previous owner had earned the following rating. 6 points in education 6 points in program 1 Quality Point. This is a total of 13 points, which is a Five-Star License. The facility has children enrolled who receive subsidized children care. She understands the facility must hold a 3-5 Star Rated License at the end of the temporary time period to continue providing child care for sponsored children. Ms. Glover responsibility to use the information discussed during today’s visit and contained in this visit summary report to assure the classrooms, staff/children’s records and all other operating requirements are compliant with the NC Child Care Requirements at all times. Thank you for your time today. If you have any questions or I can help you with anything please free to contact me at 704-936-6065, or email me at amy.italiano@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1402 · Violation

Name of Operation: Childcare Network #96 Facility ID: 60004324 Consultant: AMY ITALIANO Operation Type: Center Case Number: Visit Date: 6/19/2024 Number Present: 44 Completed Date: 6/19/2024 Age: From 0 To 8 Total Minutes: 225 Time In: 09:30 AM Time Out: 01:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to provide technical assistance and monitor compliance with all applicable child care center requirements. The facility’s temporary license was issued on March 1, 2024, as the result of a change of ownership. The August 2023 version of the Child Care Center Item Number Listing and the Change of Ownership Licensing Checklist was used to monitor compliance. The facility’s compliance history was 98% prior to today’s visit. Michele Sullivan, Licensing Supervisor, accompanied me on today’s visit. This was the second visit during the facility’s temporary license period. Assistant Director, Hayleaner Chamber, was present upon my arrival. Ms. Chamber accompanied us as we monitored all nine (9) classrooms. In the infant room, infants were observed playing on the floor with the teachers. Feeding schedules were posted and current. Safe Sleep Charts were documented and found in compliance. Preschool children were observed in free center play, and outside. The activity centers had age-appropriate materials accessible to the children. The staff were observed actively engaged in the children’s activities and their interactions were nurturing. All groups were within staff/child ratio, group size and space capacity requirements. In space # 4, 7, and 9 peeling paint was observed on the wall. In space#2 Benadryl was stored unlocked. The field trip information posted in the school age classroom did not have emergency contact information. The kitchen was observed unlocked and no one was in the kitchen during today’s walk through. The monthly fire drill and playground inspection were conducted and documented as required. MS. Glover has until July 1, 2024, to complete the EPR plan for the new facility ID# and reviewed it with all staff. Staff and children’s files were reviewed and found in compliance. The playgrounds were monitored today. The following was observed. There is no shade on the infant playground. There is a pole for an umbrella, however there is no umbrella. Two (2) gates do no close properly. It is the gate between the toddler and preschool playground, and the gate between the preschool playground and school age playground. On the top of the fences between the toddler playground and the preschool playground, the fence between the preschool playground has protrusions at the top the fence. The fence needs to be flushed the top pole of the fence. There is a shed on the preschool playground that has wood broken at the bottom of the door. A child’s arm could reach into the shed. There is a concern that critters could be living in the shed. Ms. Chambers stated that she has no idea what is stored in the building. We could see totes and trash inside the shed. Ms. Chambers stated the shed has not been unlocked for many years. The school age and the two-year-old playgrounds may not be used by the children until, broken equipment is removed, tree limbs are removed at children’s level, the umbrella that provides shade has been repaired, and the picnic table is moved away from the fence. Both playgrounds need to be in compliance with all childcare requirements regarding playground rules. The fire inspection was conducted on April 4, 2024. There is print out of the inspection on a form, however it is not the DCDEE form. DCDEE inspection form needs to be filled out and sent to me ASAP. The sanitation inspection was conducted on March 14, 2024, with 13 demerits and a superior rating. Seven (7) violations were cited and discussed with Ms. Chambers. Violation Number Comment Rule 218 Outdoor play area did not provide an area that is shaded. There is no shade on the infant playground. 10A NCAC 09 .1402(d) 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. In space # 4, 7, and 9 peeling paint was observed on the wall. 15A NCAC 18A .2825(a) 807 A safe indoor and outdoor environment was not provided for the children. The kitchen was observed unlocked and no one was in the kitchen during today’s walk through. There is a shed on the preschool playground that has wood broken at the bottom of the door. A child’s arm could reach into the shed. 10A NCAC 09 .0601(a) 824 Outdoor play area was not enclosed by fence with a minimum height of 4 feet. The top of the fence, less than six feet, was not free from protrusions. On the top of the fences between the toddler playground and the preschool playground, the fence between the preschool playground has protrusions at the top the fence. GS 110-91(6); .0605((i) 826 Gates to the fenced outdoor play area did not remain closed while children occupied the area. Two (2) gates do no close properly. .0605(i) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. In space#2 Benadryl was stored unlocked. 15A NCAC 18A .2820(d) 1416 School-age program did not have a plan of off premise activities or did not include in the plan the location, purpose, time and date, person in charge, and telephone number or how to contact person in charge. The field trip information posted in the school age classroom did not have emergency contact information. .2509(b) Corrective Action The child care providers are expected to maintain compliance with all applicable child care requirements at all times. All violations cited today must be corrected immediately. Ms. Glover will submit a compliance letter explaining how and when today’s violations were corrected to Amy Italiano, Lead Child Care Consultant on or before July 3, 2024. Failure to correct the violations and/or submit the compliance letter to me by the date listed above may result in an unannounced follow-up visit being conducted to ensure corrections were made. Quality Enhancement and/or Technical Assistance Discussions: Ms. Chambers and I discussed that all program records and staff file have a start date of March 1, 2024. Any forms dated prior to March 1, 2024, under the old ID need to be removed. The staff will need to complete all Health & Safety courses within the first year. Recognizing and responding need to be completed within 90 days. If any staff members have completed the Health & Safety since March 1, 2023, they will not need to take the training again. The following rule was discussed with Ms. Cambers. 10A NCAC 09 .2509 ACTIVITIES: OFF-PREMISES (a) The requirements of this Rule and Section .1000 of this Chapter shall apply when activities for school-age children are conducted outdoors or off the premises for 75 percent of each day. (b) The facility shall develop a plan of activities which is posted in a place in the home base or given to the parents. The plan shall include the location, purpose, time and date, person in charge, and telephone number or method for contacting the person in charge. (c) Activities shall be planned to accommodate a variety of individual interests and shall provide opportunities for choice. (d) Written permission from parents shall be obtained before transporting children on off-premises activities. (e) Blanket permissions from parents for off-premises activities shall be acceptable only when a plan of activities to be conducted off the premises is posted in a place for review by parents and staff in advance on a weekly basis. It was discussed with Ms. Chambers to put the name of the movie on the permission slip so parents are aware of the movie the children will be going to see on their field trip. It was also discussed that the contact information for the person in charge needs to be posted on the information left the center. Administrative, Operational and Personnel Policies –The facility’s policies were approved as required. I received the Sanitation inspection and the Certificate of Occupancy. As soon as I receive the fire inspection on the DCDEE form and the violations from today’s visit are corrected, the facility is eligible to come off of their temporary license. Star Rated License / Environment Rating Scales (ERS) Assessments – The facility will transition at the end of their temporary license to the star rating level the previous owner had earned. Wherever that previous program was in the cohort plan, is where the new facility will be expected to have a reassessment. The previous program is in cohort one and would be due for assessment 2025 school year. Your consultant will be working with you when it is time to go through the assessment. The facility’s rating level from the previous owner had earned the following rating. 6 points in education 6 points in program 1 Quality Point. This is a total of 13 points, which is a Five-Star License. The facility has children enrolled who receive subsidized children care. She understands the facility must hold a 3-5 Star Rated License at the end of the temporary time period to continue providing child care for sponsored children. Ms. Glover responsibility to use the information discussed during today’s visit and contained in this visit summary report to assure the classrooms, staff/children’s records and all other operating requirements are compliant with the NC Child Care Requirements at all times. Thank you for your time today. If you have any questions or I can help you with anything please free to contact me at 704-936-6065, or email me at amy.italiano@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .2509 · Violation

Name of Operation: Childcare Network #96 Facility ID: 60004324 Consultant: AMY ITALIANO Operation Type: Center Case Number: Visit Date: 6/19/2024 Number Present: 44 Completed Date: 6/19/2024 Age: From 0 To 8 Total Minutes: 225 Time In: 09:30 AM Time Out: 01:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to provide technical assistance and monitor compliance with all applicable child care center requirements. The facility’s temporary license was issued on March 1, 2024, as the result of a change of ownership. The August 2023 version of the Child Care Center Item Number Listing and the Change of Ownership Licensing Checklist was used to monitor compliance. The facility’s compliance history was 98% prior to today’s visit. Michele Sullivan, Licensing Supervisor, accompanied me on today’s visit. This was the second visit during the facility’s temporary license period. Assistant Director, Hayleaner Chamber, was present upon my arrival. Ms. Chamber accompanied us as we monitored all nine (9) classrooms. In the infant room, infants were observed playing on the floor with the teachers. Feeding schedules were posted and current. Safe Sleep Charts were documented and found in compliance. Preschool children were observed in free center play, and outside. The activity centers had age-appropriate materials accessible to the children. The staff were observed actively engaged in the children’s activities and their interactions were nurturing. All groups were within staff/child ratio, group size and space capacity requirements. In space # 4, 7, and 9 peeling paint was observed on the wall. In space#2 Benadryl was stored unlocked. The field trip information posted in the school age classroom did not have emergency contact information. The kitchen was observed unlocked and no one was in the kitchen during today’s walk through. The monthly fire drill and playground inspection were conducted and documented as required. MS. Glover has until July 1, 2024, to complete the EPR plan for the new facility ID# and reviewed it with all staff. Staff and children’s files were reviewed and found in compliance. The playgrounds were monitored today. The following was observed. There is no shade on the infant playground. There is a pole for an umbrella, however there is no umbrella. Two (2) gates do no close properly. It is the gate between the toddler and preschool playground, and the gate between the preschool playground and school age playground. On the top of the fences between the toddler playground and the preschool playground, the fence between the preschool playground has protrusions at the top the fence. The fence needs to be flushed the top pole of the fence. There is a shed on the preschool playground that has wood broken at the bottom of the door. A child’s arm could reach into the shed. There is a concern that critters could be living in the shed. Ms. Chambers stated that she has no idea what is stored in the building. We could see totes and trash inside the shed. Ms. Chambers stated the shed has not been unlocked for many years. The school age and the two-year-old playgrounds may not be used by the children until, broken equipment is removed, tree limbs are removed at children’s level, the umbrella that provides shade has been repaired, and the picnic table is moved away from the fence. Both playgrounds need to be in compliance with all childcare requirements regarding playground rules. The fire inspection was conducted on April 4, 2024. There is print out of the inspection on a form, however it is not the DCDEE form. DCDEE inspection form needs to be filled out and sent to me ASAP. The sanitation inspection was conducted on March 14, 2024, with 13 demerits and a superior rating. Seven (7) violations were cited and discussed with Ms. Chambers. Violation Number Comment Rule 218 Outdoor play area did not provide an area that is shaded. There is no shade on the infant playground. 10A NCAC 09 .1402(d) 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. In space # 4, 7, and 9 peeling paint was observed on the wall. 15A NCAC 18A .2825(a) 807 A safe indoor and outdoor environment was not provided for the children. The kitchen was observed unlocked and no one was in the kitchen during today’s walk through. There is a shed on the preschool playground that has wood broken at the bottom of the door. A child’s arm could reach into the shed. 10A NCAC 09 .0601(a) 824 Outdoor play area was not enclosed by fence with a minimum height of 4 feet. The top of the fence, less than six feet, was not free from protrusions. On the top of the fences between the toddler playground and the preschool playground, the fence between the preschool playground has protrusions at the top the fence. GS 110-91(6); .0605((i) 826 Gates to the fenced outdoor play area did not remain closed while children occupied the area. Two (2) gates do no close properly. .0605(i) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. In space#2 Benadryl was stored unlocked. 15A NCAC 18A .2820(d) 1416 School-age program did not have a plan of off premise activities or did not include in the plan the location, purpose, time and date, person in charge, and telephone number or how to contact person in charge. The field trip information posted in the school age classroom did not have emergency contact information. .2509(b) Corrective Action The child care providers are expected to maintain compliance with all applicable child care requirements at all times. All violations cited today must be corrected immediately. Ms. Glover will submit a compliance letter explaining how and when today’s violations were corrected to Amy Italiano, Lead Child Care Consultant on or before July 3, 2024. Failure to correct the violations and/or submit the compliance letter to me by the date listed above may result in an unannounced follow-up visit being conducted to ensure corrections were made. Quality Enhancement and/or Technical Assistance Discussions: Ms. Chambers and I discussed that all program records and staff file have a start date of March 1, 2024. Any forms dated prior to March 1, 2024, under the old ID need to be removed. The staff will need to complete all Health & Safety courses within the first year. Recognizing and responding need to be completed within 90 days. If any staff members have completed the Health & Safety since March 1, 2023, they will not need to take the training again. The following rule was discussed with Ms. Cambers. 10A NCAC 09 .2509 ACTIVITIES: OFF-PREMISES (a) The requirements of this Rule and Section .1000 of this Chapter shall apply when activities for school-age children are conducted outdoors or off the premises for 75 percent of each day. (b) The facility shall develop a plan of activities which is posted in a place in the home base or given to the parents. The plan shall include the location, purpose, time and date, person in charge, and telephone number or method for contacting the person in charge. (c) Activities shall be planned to accommodate a variety of individual interests and shall provide opportunities for choice. (d) Written permission from parents shall be obtained before transporting children on off-premises activities. (e) Blanket permissions from parents for off-premises activities shall be acceptable only when a plan of activities to be conducted off the premises is posted in a place for review by parents and staff in advance on a weekly basis. It was discussed with Ms. Chambers to put the name of the movie on the permission slip so parents are aware of the movie the children will be going to see on their field trip. It was also discussed that the contact information for the person in charge needs to be posted on the information left the center. Administrative, Operational and Personnel Policies –The facility’s policies were approved as required. I received the Sanitation inspection and the Certificate of Occupancy. As soon as I receive the fire inspection on the DCDEE form and the violations from today’s visit are corrected, the facility is eligible to come off of their temporary license. Star Rated License / Environment Rating Scales (ERS) Assessments – The facility will transition at the end of their temporary license to the star rating level the previous owner had earned. Wherever that previous program was in the cohort plan, is where the new facility will be expected to have a reassessment. The previous program is in cohort one and would be due for assessment 2025 school year. Your consultant will be working with you when it is time to go through the assessment. The facility’s rating level from the previous owner had earned the following rating. 6 points in education 6 points in program 1 Quality Point. This is a total of 13 points, which is a Five-Star License. The facility has children enrolled who receive subsidized children care. She understands the facility must hold a 3-5 Star Rated License at the end of the temporary time period to continue providing child care for sponsored children. Ms. Glover responsibility to use the information discussed during today’s visit and contained in this visit summary report to assure the classrooms, staff/children’s records and all other operating requirements are compliant with the NC Child Care Requirements at all times. Thank you for your time today. If you have any questions or I can help you with anything please free to contact me at 704-936-6065, or email me at amy.italiano@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: Childcare Network #96 Facility ID: 60004324 Consultant: AMY ITALIANO Operation Type: Center Case Number: Visit Date: 6/19/2024 Number Present: 44 Completed Date: 6/19/2024 Age: From 0 To 8 Total Minutes: 225 Time In: 09:30 AM Time Out: 01:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to provide technical assistance and monitor compliance with all applicable child care center requirements. The facility’s temporary license was issued on March 1, 2024, as the result of a change of ownership. The August 2023 version of the Child Care Center Item Number Listing and the Change of Ownership Licensing Checklist was used to monitor compliance. The facility’s compliance history was 98% prior to today’s visit. Michele Sullivan, Licensing Supervisor, accompanied me on today’s visit. This was the second visit during the facility’s temporary license period. Assistant Director, Hayleaner Chamber, was present upon my arrival. Ms. Chamber accompanied us as we monitored all nine (9) classrooms. In the infant room, infants were observed playing on the floor with the teachers. Feeding schedules were posted and current. Safe Sleep Charts were documented and found in compliance. Preschool children were observed in free center play, and outside. The activity centers had age-appropriate materials accessible to the children. The staff were observed actively engaged in the children’s activities and their interactions were nurturing. All groups were within staff/child ratio, group size and space capacity requirements. In space # 4, 7, and 9 peeling paint was observed on the wall. In space#2 Benadryl was stored unlocked. The field trip information posted in the school age classroom did not have emergency contact information. The kitchen was observed unlocked and no one was in the kitchen during today’s walk through. The monthly fire drill and playground inspection were conducted and documented as required. MS. Glover has until July 1, 2024, to complete the EPR plan for the new facility ID# and reviewed it with all staff. Staff and children’s files were reviewed and found in compliance. The playgrounds were monitored today. The following was observed. There is no shade on the infant playground. There is a pole for an umbrella, however there is no umbrella. Two (2) gates do no close properly. It is the gate between the toddler and preschool playground, and the gate between the preschool playground and school age playground. On the top of the fences between the toddler playground and the preschool playground, the fence between the preschool playground has protrusions at the top the fence. The fence needs to be flushed the top pole of the fence. There is a shed on the preschool playground that has wood broken at the bottom of the door. A child’s arm could reach into the shed. There is a concern that critters could be living in the shed. Ms. Chambers stated that she has no idea what is stored in the building. We could see totes and trash inside the shed. Ms. Chambers stated the shed has not been unlocked for many years. The school age and the two-year-old playgrounds may not be used by the children until, broken equipment is removed, tree limbs are removed at children’s level, the umbrella that provides shade has been repaired, and the picnic table is moved away from the fence. Both playgrounds need to be in compliance with all childcare requirements regarding playground rules. The fire inspection was conducted on April 4, 2024. There is print out of the inspection on a form, however it is not the DCDEE form. DCDEE inspection form needs to be filled out and sent to me ASAP. The sanitation inspection was conducted on March 14, 2024, with 13 demerits and a superior rating. Seven (7) violations were cited and discussed with Ms. Chambers. Violation Number Comment Rule 218 Outdoor play area did not provide an area that is shaded. There is no shade on the infant playground. 10A NCAC 09 .1402(d) 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. In space # 4, 7, and 9 peeling paint was observed on the wall. 15A NCAC 18A .2825(a) 807 A safe indoor and outdoor environment was not provided for the children. The kitchen was observed unlocked and no one was in the kitchen during today’s walk through. There is a shed on the preschool playground that has wood broken at the bottom of the door. A child’s arm could reach into the shed. 10A NCAC 09 .0601(a) 824 Outdoor play area was not enclosed by fence with a minimum height of 4 feet. The top of the fence, less than six feet, was not free from protrusions. On the top of the fences between the toddler playground and the preschool playground, the fence between the preschool playground has protrusions at the top the fence. GS 110-91(6); .0605((i) 826 Gates to the fenced outdoor play area did not remain closed while children occupied the area. Two (2) gates do no close properly. .0605(i) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. In space#2 Benadryl was stored unlocked. 15A NCAC 18A .2820(d) 1416 School-age program did not have a plan of off premise activities or did not include in the plan the location, purpose, time and date, person in charge, and telephone number or how to contact person in charge. The field trip information posted in the school age classroom did not have emergency contact information. .2509(b) Corrective Action The child care providers are expected to maintain compliance with all applicable child care requirements at all times. All violations cited today must be corrected immediately. Ms. Glover will submit a compliance letter explaining how and when today’s violations were corrected to Amy Italiano, Lead Child Care Consultant on or before July 3, 2024. Failure to correct the violations and/or submit the compliance letter to me by the date listed above may result in an unannounced follow-up visit being conducted to ensure corrections were made. Quality Enhancement and/or Technical Assistance Discussions: Ms. Chambers and I discussed that all program records and staff file have a start date of March 1, 2024. Any forms dated prior to March 1, 2024, under the old ID need to be removed. The staff will need to complete all Health & Safety courses within the first year. Recognizing and responding need to be completed within 90 days. If any staff members have completed the Health & Safety since March 1, 2023, they will not need to take the training again. The following rule was discussed with Ms. Cambers. 10A NCAC 09 .2509 ACTIVITIES: OFF-PREMISES (a) The requirements of this Rule and Section .1000 of this Chapter shall apply when activities for school-age children are conducted outdoors or off the premises for 75 percent of each day. (b) The facility shall develop a plan of activities which is posted in a place in the home base or given to the parents. The plan shall include the location, purpose, time and date, person in charge, and telephone number or method for contacting the person in charge. (c) Activities shall be planned to accommodate a variety of individual interests and shall provide opportunities for choice. (d) Written permission from parents shall be obtained before transporting children on off-premises activities. (e) Blanket permissions from parents for off-premises activities shall be acceptable only when a plan of activities to be conducted off the premises is posted in a place for review by parents and staff in advance on a weekly basis. It was discussed with Ms. Chambers to put the name of the movie on the permission slip so parents are aware of the movie the children will be going to see on their field trip. It was also discussed that the contact information for the person in charge needs to be posted on the information left the center. Administrative, Operational and Personnel Policies –The facility’s policies were approved as required. I received the Sanitation inspection and the Certificate of Occupancy. As soon as I receive the fire inspection on the DCDEE form and the violations from today’s visit are corrected, the facility is eligible to come off of their temporary license. Star Rated License / Environment Rating Scales (ERS) Assessments – The facility will transition at the end of their temporary license to the star rating level the previous owner had earned. Wherever that previous program was in the cohort plan, is where the new facility will be expected to have a reassessment. The previous program is in cohort one and would be due for assessment 2025 school year. Your consultant will be working with you when it is time to go through the assessment. The facility’s rating level from the previous owner had earned the following rating. 6 points in education 6 points in program 1 Quality Point. This is a total of 13 points, which is a Five-Star License. The facility has children enrolled who receive subsidized children care. She understands the facility must hold a 3-5 Star Rated License at the end of the temporary time period to continue providing child care for sponsored children. Ms. Glover responsibility to use the information discussed during today’s visit and contained in this visit summary report to assure the classrooms, staff/children’s records and all other operating requirements are compliant with the NC Child Care Requirements at all times. Thank you for your time today. If you have any questions or I can help you with anything please free to contact me at 704-936-6065, or email me at amy.italiano@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times