Childcare Network #325

10A NCAC 09 .0304 · Violation

Name of Operation: Childcare Network #325 Facility ID: 60004319 Consultant: LISA EDDINS-SMITH Operation Type: Center Case Number: Visit Date: 4/28/2026 Number Present: 36 Completed Date: 4/28/2026 Age: From 0 To 5 Total Minutes: 160 Time In: 09:20 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visitThe facility has a Five-Star License issued July 28, 2024, with enhanced space and ratio. An eighteen-month compliance history score of 91% prior to today’s visit. The last Annual Compliance Visit was conducted October 30, 2025. Upon arrival, I as greeted by Amber Pride-Porter, Director. I was also greeted by Rebekah Richardson, Education Coordinator. Ms. Pride-Porter is the new administrator effective March 24, 2026. I met with Ms. Pride-Porter to discuss the visit and to review the Preservice Administrator Form. I received the form March 26, 2026, and returned the form Operator/Owner Signature. I left the form with Ms. Pride-Porter today for signature and changed the information in our database to reflect the new administrator. I conducted a walkthrough of the facility with Ms. Pride-Porter and monitored all indoor areas of the facility. I observed children engaged in gross motor play in the gymnasium, floor time, personal care routines, sleep, free play, activity centers, transitions and teacher directed activities. There have been two (2) new staff hired since the annual compliance visit. I reviewed the new employee files and found in compliance. The following items were monitored today: License Posted/Permit Restrictions: The license was posted, and restrictions were in compliance. Supervision: Each group of children was adequately supervised during the visit. Staff/Child Ratio: The ratios were maintained during today’s visit. CPR: Each staff has current CPR. First Aid: Each staff has current First Aid. CBC Qualification: Staff were current with Criminal Background Check (CBC) qualification. ABCMS roster requirements were in compliance ITS-SIDS: Staff requiring ITS-SIDS certification were current and in compliance. Safe sleep policy and sleep charts: I observed the safe sleep policy and monitored safe sleep checks and found in compliance. See Technical Assistance regarding updating the policies. Emergency Medical Care Plan: The Emergency Care Plan was posted and current. Administration of Medication: Diaper creams were monitored and found in compliance. There are currently two (2) children requiring emergency medications in the facility. I monitored the medications and found in compliance. Storage of Hazardous Substances: All hazardous materials were stored properly. Storage of Medication: All medication was observed stored in compliance. General Safety: A violation was cited for plastic bags/small parts accessible to children under two (2) years old. Discipline: There were no discipline concerns; appropriate discipline was provided. Nurturing tones were heard when staff spoke with children. Adequate/Approved Space: Each group of children were observed in licensed approved space. Program Records: Program records were reviewed and found in compliance. The playground inspections and the incident log were in compliance. The EPR is dated April 8, 2026, and the ready to go file was monitored and found in compliance. The last sanitation inspection was November 12, 2025, with a superior rating. The last fire inspection was February 26, 2026. The inspection was not conducted within one year from the previous inspection dated February 11, 2025.A violation was cited. The following violations were cited today: Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The annual fire inspection was conducted February 26, 2026 following the previous inspection conducted February 11, 2026. The Fire Inspection was not submitted to the Division within five (5) days. 10A NCAC 09 .0304(a) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In Space 1, small wiggly eyes, small baggies of glitter and gift bows in plastic were observed in an unlocked drawer lower than five (5) feet accessible to children. In Space 3, a plastic bag was observed in an unlocked refrigerator accessible to children. .0604(q) Compliance Statement: Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before May 12, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Please email the information to: Lisa.Eddins-Smith@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time-period. DCDEE Website I encourage you to utilize the DCDEE website, https://ncchildcare.ncdhhs.gov/, on a regular basis. All the laws, rules and regulations, item number listing, sanitation requirements, and provider documents can be found on the website. Additionally, there are many resources such as DCDEE Moodle where you can complete health and safety trainings free of charge. The What’s New tab provides current information that is sent out through blast emails. Additionally we have resources available specific to NC Pre-K at https://ncchildcare.ncdhhs.gov/Home/DCDEE-Sections/North-Carolina-Pre-Kindergarten-NC-Pre-K All updated forms are also available including the NC Summary of Law and the current Staff and Training Worksheets. Safe Sleep and Discipline Policies I suggest that your review your current safe sleep and discipline policies by comparing them to the current policies on our website in order to customize each one with the most current requirements. You can find our documents and forms here : https://ncchildcare.ncdhhs.gov/Provider/Provider-Documents-and-Forms Understanding the New QRIS If you missed the information sessions on the QRIS Modernization, you can now watch recordings of the webinars for parents and providers, including one with live Spanish translation. Visit https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization for videos, new resources and updates. QRIS/Pathway to the Stars We discussed that you will apply for a new rated license using Pathway 1. You stated that a schedule had been made for Childcare Network by the corporation and you would follow up with me regarding the timeline to request your ITERS-3 and ECERS-3. We discussed and I shared that you that the Application For Rated Licenses Assessment found on our website under Provider Documents and Forms is a useful way to determine the needed documents and requirements in order to apply for your rated license. You can find that form here: https://ncchildcare.ncdhhs.gov/Provider/Provider-Documents-and-Forms NC Rated License Assessment Project We discussed that you can train and equip your teachers using the resources for Get Ready for the 3’s / QRIS. Visit the NCRLAP’s website, https://www.ncrlap.org/ for more information about updated resources, credit hour trainings, and outreach assessment opportunities to help you become familiar with these tools. Staff WORKS Letters and Staff Training Worksheets We discussed keeping your staff WORKS Letters up to date and on file. You can access more information here: https://ncchildcare.ncdhhs.gov/Services/DCDEE-WORKS We discussed keeping your staff and training worksheets up to date and available for review by the Division. I suggest keeping this document on your desktop to update as needed and at least monthly. Additionally, I will email you the current staff worksheet we will use to determine education level for your facility. New Rules Effective July 1, 2025, Now Available Please bookmark Chapter 9 to reference the most current rules effective July 1, 2025. https://ncchildcare.ncdhhs.gov/Portals/0/documents/pdf/C/Chapter_9_Child_Care_Rules_Effective_July_1_2025.pdf?ver=9gQO5ZV3KdVI8BanULluoA%3d%3d MOODLE Staff Orientation We discussed that Moodle now offers orientation and child development training for your staff. Moodle can be accessed here: https://www.dcdee.moodle.nc.gov/ HEALTHY SOCIAL BEHAVIORS PROJECT Supporting teachers to develop pro-social early childhood learning environments that help to prevent suspension and expulsion, as related to challenging behaviors. We are specialists with early childhood education backgrounds who are passionate about empowering teachers to develop learning environments that promote pro-social skills in young children. Our statewide team includes behavior specialists, fidelity coaches, an education specialist, and a project manager covering all 100 counties in North Carolina. The Healthy Social Behaviors project is an initiative of the North Carolina Resource and Referral Council funded by the North Carolina Department of Child Development and Early Education (DCDEE). Contact Stephanie Dreyer, Child Care Resources Inc. 704-376-6697 x 120 | sdreyer@childcareresourcesinc.org for more information. Technical Assistance Let CCRI come to you! Child Care Resources Inc. provides technical assistance to help you enhance the quality of care you provide for children and families. Our specialists work at your site — with individual classrooms or your entire program — to help you meet short- or long-term goals, maintain higher quality, address your professional development needs, and support program start-up or corrective action requirements. For more information visit: https://www.childcareresourcesinc.org/technical-assistance If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: Childcare Network #325 Facility ID: 60004319 Consultant: LISA EDDINS-SMITH Operation Type: Center Case Number: Visit Date: 4/28/2026 Number Present: 36 Completed Date: 4/28/2026 Age: From 0 To 5 Total Minutes: 160 Time In: 09:20 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visitThe facility has a Five-Star License issued July 28, 2024, with enhanced space and ratio. An eighteen-month compliance history score of 91% prior to today’s visit. The last Annual Compliance Visit was conducted October 30, 2025. Upon arrival, I as greeted by Amber Pride-Porter, Director. I was also greeted by Rebekah Richardson, Education Coordinator. Ms. Pride-Porter is the new administrator effective March 24, 2026. I met with Ms. Pride-Porter to discuss the visit and to review the Preservice Administrator Form. I received the form March 26, 2026, and returned the form Operator/Owner Signature. I left the form with Ms. Pride-Porter today for signature and changed the information in our database to reflect the new administrator. I conducted a walkthrough of the facility with Ms. Pride-Porter and monitored all indoor areas of the facility. I observed children engaged in gross motor play in the gymnasium, floor time, personal care routines, sleep, free play, activity centers, transitions and teacher directed activities. There have been two (2) new staff hired since the annual compliance visit. I reviewed the new employee files and found in compliance. The following items were monitored today: License Posted/Permit Restrictions: The license was posted, and restrictions were in compliance. Supervision: Each group of children was adequately supervised during the visit. Staff/Child Ratio: The ratios were maintained during today’s visit. CPR: Each staff has current CPR. First Aid: Each staff has current First Aid. CBC Qualification: Staff were current with Criminal Background Check (CBC) qualification. ABCMS roster requirements were in compliance ITS-SIDS: Staff requiring ITS-SIDS certification were current and in compliance. Safe sleep policy and sleep charts: I observed the safe sleep policy and monitored safe sleep checks and found in compliance. See Technical Assistance regarding updating the policies. Emergency Medical Care Plan: The Emergency Care Plan was posted and current. Administration of Medication: Diaper creams were monitored and found in compliance. There are currently two (2) children requiring emergency medications in the facility. I monitored the medications and found in compliance. Storage of Hazardous Substances: All hazardous materials were stored properly. Storage of Medication: All medication was observed stored in compliance. General Safety: A violation was cited for plastic bags/small parts accessible to children under two (2) years old. Discipline: There were no discipline concerns; appropriate discipline was provided. Nurturing tones were heard when staff spoke with children. Adequate/Approved Space: Each group of children were observed in licensed approved space. Program Records: Program records were reviewed and found in compliance. The playground inspections and the incident log were in compliance. The EPR is dated April 8, 2026, and the ready to go file was monitored and found in compliance. The last sanitation inspection was November 12, 2025, with a superior rating. The last fire inspection was February 26, 2026. The inspection was not conducted within one year from the previous inspection dated February 11, 2025.A violation was cited. The following violations were cited today: Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The annual fire inspection was conducted February 26, 2026 following the previous inspection conducted February 11, 2026. The Fire Inspection was not submitted to the Division within five (5) days. 10A NCAC 09 .0304(a) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In Space 1, small wiggly eyes, small baggies of glitter and gift bows in plastic were observed in an unlocked drawer lower than five (5) feet accessible to children. In Space 3, a plastic bag was observed in an unlocked refrigerator accessible to children. .0604(q) Compliance Statement: Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before May 12, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Please email the information to: Lisa.Eddins-Smith@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time-period. DCDEE Website I encourage you to utilize the DCDEE website, https://ncchildcare.ncdhhs.gov/, on a regular basis. All the laws, rules and regulations, item number listing, sanitation requirements, and provider documents can be found on the website. Additionally, there are many resources such as DCDEE Moodle where you can complete health and safety trainings free of charge. The What’s New tab provides current information that is sent out through blast emails. Additionally we have resources available specific to NC Pre-K at https://ncchildcare.ncdhhs.gov/Home/DCDEE-Sections/North-Carolina-Pre-Kindergarten-NC-Pre-K All updated forms are also available including the NC Summary of Law and the current Staff and Training Worksheets. Safe Sleep and Discipline Policies I suggest that your review your current safe sleep and discipline policies by comparing them to the current policies on our website in order to customize each one with the most current requirements. You can find our documents and forms here : https://ncchildcare.ncdhhs.gov/Provider/Provider-Documents-and-Forms Understanding the New QRIS If you missed the information sessions on the QRIS Modernization, you can now watch recordings of the webinars for parents and providers, including one with live Spanish translation. Visit https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization for videos, new resources and updates. QRIS/Pathway to the Stars We discussed that you will apply for a new rated license using Pathway 1. You stated that a schedule had been made for Childcare Network by the corporation and you would follow up with me regarding the timeline to request your ITERS-3 and ECERS-3. We discussed and I shared that you that the Application For Rated Licenses Assessment found on our website under Provider Documents and Forms is a useful way to determine the needed documents and requirements in order to apply for your rated license. You can find that form here: https://ncchildcare.ncdhhs.gov/Provider/Provider-Documents-and-Forms NC Rated License Assessment Project We discussed that you can train and equip your teachers using the resources for Get Ready for the 3’s / QRIS. Visit the NCRLAP’s website, https://www.ncrlap.org/ for more information about updated resources, credit hour trainings, and outreach assessment opportunities to help you become familiar with these tools. Staff WORKS Letters and Staff Training Worksheets We discussed keeping your staff WORKS Letters up to date and on file. You can access more information here: https://ncchildcare.ncdhhs.gov/Services/DCDEE-WORKS We discussed keeping your staff and training worksheets up to date and available for review by the Division. I suggest keeping this document on your desktop to update as needed and at least monthly. Additionally, I will email you the current staff worksheet we will use to determine education level for your facility. New Rules Effective July 1, 2025, Now Available Please bookmark Chapter 9 to reference the most current rules effective July 1, 2025. https://ncchildcare.ncdhhs.gov/Portals/0/documents/pdf/C/Chapter_9_Child_Care_Rules_Effective_July_1_2025.pdf?ver=9gQO5ZV3KdVI8BanULluoA%3d%3d MOODLE Staff Orientation We discussed that Moodle now offers orientation and child development training for your staff. Moodle can be accessed here: https://www.dcdee.moodle.nc.gov/ HEALTHY SOCIAL BEHAVIORS PROJECT Supporting teachers to develop pro-social early childhood learning environments that help to prevent suspension and expulsion, as related to challenging behaviors. We are specialists with early childhood education backgrounds who are passionate about empowering teachers to develop learning environments that promote pro-social skills in young children. Our statewide team includes behavior specialists, fidelity coaches, an education specialist, and a project manager covering all 100 counties in North Carolina. The Healthy Social Behaviors project is an initiative of the North Carolina Resource and Referral Council funded by the North Carolina Department of Child Development and Early Education (DCDEE). Contact Stephanie Dreyer, Child Care Resources Inc. 704-376-6697 x 120 | sdreyer@childcareresourcesinc.org for more information. Technical Assistance Let CCRI come to you! Child Care Resources Inc. provides technical assistance to help you enhance the quality of care you provide for children and families. Our specialists work at your site — with individual classrooms or your entire program — to help you meet short- or long-term goals, maintain higher quality, address your professional development needs, and support program start-up or corrective action requirements. For more information visit: https://www.childcareresourcesinc.org/technical-assistance If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0302 · Violation

Name of Operation: Childcare Network #325 Facility ID: 60004319 Consultant: LISA EDDINS-SMITH Operation Type: Center Case Number: Visit Date: 10/30/2025 Number Present: 40 Completed Date: 10/30/2025 Age: From 0 To 5 Total Minutes: 275 Time In: 08:55 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor compliance of applicable child care requirements during the annual compliance visit. The 18-month compliance history prior to today's visit was 84%. A checklist was used to monitor the facility. The Written Warning issued August 6, 2025, was prominently posted in the lobby. Child Development Schools North Carolina LLC is listed as current-active with the Secretary of State. Upon my arrival, I was greeted by Shawn Austin, Assistant Director. Rebekah Richardson, Director, arrived shortly after my arrival. I met with Ms. Richardson to review the current Written Warning stipulations and discuss the items I would monitor during today’s visit. We discussed that the Written Warning Stipulations # 2 and # 3 have been met and that you may proceed with Stipulation # 4, conducting staff meeting(s) to discuss the approved Discipline Policy. Meeting Stipulation # 1 will be determined following today’s Annual Compliance Visit. During today’s visit I monitored all classrooms, one bus, and the kitchen. The outdoor pool area was not in use. I observed the fence around the pool in compliance and the gate locked. I was unable to monitor the outdoor play area due to inclement weather. During the walkthrough, I observed children playing in centers, on the floor with caregivers, teacher directed activities, personal care routines and large group activities. I observed lesson plans posted and sufficient materials in good repair in learning centers. In the room serving infants, I monitored safe sleep checks, feeding schedules, bottles labels and dated, and general safety. Two (2) NC Pre-K classrooms were monitored. The program uses the Creative Curriculum. I observed current lesson plans and materials available supporting the lesson plans. Attendance was observed and in compliance. TS Gold is used for assessments and found in compliance. I monitored the one bus currently in use. Bus # C122 is borrowed from another school. The registration and insurance card were not on file at the center. Ms. Richardson called another center and was able to secure the registration and insurance cards and placed them in the bus notebook. The registration expiration date is 5/31/2026. The insurance card expiration date is 11/15/2025. The fire extinguisher inspection was dated October 2024. I observed upholstery and seatbelts in good repair. A no smoking sign was posted, and a first aid kit was mounted in the bus. Supervision and staff/child ratio were maintained throughout the facility. Nurturing and caring interactions were observed throughout the facility. All items required were posted in each classroom and in compliance. Cleaning supplies and hazardous materials were observed. See violation section for more details. I reviewed program records and found them meeting compliance. Information required to be posted was observed posted on the bulletin board as you enter the building and on bulletin boards in each classroom. Daily attendance was monitored and found meeting compliance. Playground inspections and the incident log were monitored and found in compliance. The last fire inspection was conducted 2-11-2025. The Fire Inspection was not completed within one year and the report was not sent to me within one week. A violation was cited. The monthly fire drill log and emergency drill log was reviewed and found meeting compliance. The last sanitation inspection was conducted on 6/11/2025 with a superior rating. The EPR plan is dated 12-11-2024. ABCMS Roster was reviewed 10/29/2025 and shows no staff linked. A violation was cited, and Technical Assistance sheet was emailed. I reviewed a sample of children's files including children enrolled in NC Pre-K. One child does not have a medical exam or immunization on file. I received the staff and training worksheet. It was not legible. See Technical Assistance. I monitored all new staff files since the last annual compliance December 12, 2024, and one (1) veteran staff member. Health and Safety and on-going training was monitored and found in compliance. All staff have current CBC letters. One staff member has expired CRP/FA certification dated 10/11/2025. The following violations were cited during today's visit: Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The annual fire inspection dated 2/11/2025 was not sent to the division within one week of the inspection. The annual fire inspection was not conducted within 12 months of the previous inspection dated 2/4/2024. 10A NCAC 09 .0304(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In Space 7, batteries were stored in an unlocked file cabinet accessible to children. .2820(b) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. In Space 3, one (1) child had a diaper cream expired 8/31/2025. .0803(12) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One (1) staff member has expired First Aid card on file dated 10/11/2025. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One (1) staff member has expired CPR card on file dated 10/11/2025. .1102(d) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. One (1) child did not have a medical assessment on file. GS110-91(1) 1323 Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. One (1) child did not have an immunization record on file. 10A NCAC 09 .0302(d)(2) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The ABCMS Roster was reviewed 10/29/2025 and is not completed. G.S. 110-90.2 & .2703(r) 1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. In Space 3, one child requiring an antihistamine had expired permission to administer form on file dated 10/24/2025. In Space 3, one (1) child had a diaper cream permission to administer form expired dated 10/17/2025. .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) Compliance Statement: Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before November 13, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Email the information to: Lisa Eddins-Smith, Child Care Consultant Lisa.Eddins-Smith@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time-period. Technical Assistance: ABCMS Roster We discussed updating your staff roster in ABCMS for each facility. I emailed you the current technical assistance document and the links below for easy access. An administrator will need to take the Moodle training and then each employee will need to link themselves to your facility. Additionally, you can get assistance and contact information at the following sites: ABCMS PROVIDER PORTAL TECHNICAL ASSISTANCE DCDEE Web Address: https://ncchildcare.ncdhhs.gov NC ABCMS Links Page: https://ncabcms.nc.gov Staff and Training Worksheet Please update the formatting of your staff and training worksheets so that they will print legibly. We discussed reaching out to other directors or scheduling technical assistance to help you format the sheets. Health and Safety Training We discussed securing the topics covered by the CCBDG training. We require certain topics and 8 hours of training. All new staff are current since they have not reached their one-year anniversary. Please provide the topics and the hours in the staff files. Use the Health and Safety Training Certificate provided by the NCDCDEE for documentation of each topic. I will review this at the next visit. Emergency Medications / Diaper Creams We discussed keeping a spreadsheet or calendar reminder for all emergency medications to include medication expiration dates and permission to administer form expiration dates. Please secure original boxes for all emergency medications including the antihistamines required. Understanding the New QRIS We discussed that you are currently interested in Pathway 1. We reviewed section .3200 regarding Pathway 1 and I left an overview sheet with you. If you missed the information sessions on the QRIS Modernization, you can now watch recordings of the webinars for parents and providers, including one with live Spanish translation. WORKS You asked for assistance regarding WORKS. You stated that you have had trouble with accessing the portal. We visited the WORKS page on our website here: https://ncchildcare.ncdhhs.gov/Services/DCDEE-WORKS . You can get contact information for assistance here as well. NC Rated License Assessment Project (NCRLAP) I shared the NCRLAP website training information with you. There are training and resources available at https://www.ncrlap.org/ for you to prepare for the ECERS-3. I encourage you to review this with your staff. MOODLE Trainings DCDEE has added a new training module about Child Development. The training will provide a basic overview about child development and provide information about resources and professional agencies in North Carolina. DCDEE has also added another new training about Child Care Rule Rollout which includes new rules effective July 1, 2025. Both training modules can be found on the DCDEE Moodle Learning Platform at https://www.dcdee.moodle.nc.gov/. In-service training hours are received upon completion of the training sessions. DCDEE- I encourage you to utilize DCDEE’s website on a regular basis for updated information regarding rules and regulations, etc. DCDEE’s website address is https://ncchildcare.ncdhhs.gov/. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Thank you for your time today. If you have questions or concerns regarding today’s visit, please contact me at Lisa.Eddins-Smith@dhhs.nc.gov or 980-748-6270. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0304 · Violation

Name of Operation: Childcare Network #325 Facility ID: 60004319 Consultant: LISA EDDINS-SMITH Operation Type: Center Case Number: Visit Date: 10/30/2025 Number Present: 40 Completed Date: 10/30/2025 Age: From 0 To 5 Total Minutes: 275 Time In: 08:55 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor compliance of applicable child care requirements during the annual compliance visit. The 18-month compliance history prior to today's visit was 84%. A checklist was used to monitor the facility. The Written Warning issued August 6, 2025, was prominently posted in the lobby. Child Development Schools North Carolina LLC is listed as current-active with the Secretary of State. Upon my arrival, I was greeted by Shawn Austin, Assistant Director. Rebekah Richardson, Director, arrived shortly after my arrival. I met with Ms. Richardson to review the current Written Warning stipulations and discuss the items I would monitor during today’s visit. We discussed that the Written Warning Stipulations # 2 and # 3 have been met and that you may proceed with Stipulation # 4, conducting staff meeting(s) to discuss the approved Discipline Policy. Meeting Stipulation # 1 will be determined following today’s Annual Compliance Visit. During today’s visit I monitored all classrooms, one bus, and the kitchen. The outdoor pool area was not in use. I observed the fence around the pool in compliance and the gate locked. I was unable to monitor the outdoor play area due to inclement weather. During the walkthrough, I observed children playing in centers, on the floor with caregivers, teacher directed activities, personal care routines and large group activities. I observed lesson plans posted and sufficient materials in good repair in learning centers. In the room serving infants, I monitored safe sleep checks, feeding schedules, bottles labels and dated, and general safety. Two (2) NC Pre-K classrooms were monitored. The program uses the Creative Curriculum. I observed current lesson plans and materials available supporting the lesson plans. Attendance was observed and in compliance. TS Gold is used for assessments and found in compliance. I monitored the one bus currently in use. Bus # C122 is borrowed from another school. The registration and insurance card were not on file at the center. Ms. Richardson called another center and was able to secure the registration and insurance cards and placed them in the bus notebook. The registration expiration date is 5/31/2026. The insurance card expiration date is 11/15/2025. The fire extinguisher inspection was dated October 2024. I observed upholstery and seatbelts in good repair. A no smoking sign was posted, and a first aid kit was mounted in the bus. Supervision and staff/child ratio were maintained throughout the facility. Nurturing and caring interactions were observed throughout the facility. All items required were posted in each classroom and in compliance. Cleaning supplies and hazardous materials were observed. See violation section for more details. I reviewed program records and found them meeting compliance. Information required to be posted was observed posted on the bulletin board as you enter the building and on bulletin boards in each classroom. Daily attendance was monitored and found meeting compliance. Playground inspections and the incident log were monitored and found in compliance. The last fire inspection was conducted 2-11-2025. The Fire Inspection was not completed within one year and the report was not sent to me within one week. A violation was cited. The monthly fire drill log and emergency drill log was reviewed and found meeting compliance. The last sanitation inspection was conducted on 6/11/2025 with a superior rating. The EPR plan is dated 12-11-2024. ABCMS Roster was reviewed 10/29/2025 and shows no staff linked. A violation was cited, and Technical Assistance sheet was emailed. I reviewed a sample of children's files including children enrolled in NC Pre-K. One child does not have a medical exam or immunization on file. I received the staff and training worksheet. It was not legible. See Technical Assistance. I monitored all new staff files since the last annual compliance December 12, 2024, and one (1) veteran staff member. Health and Safety and on-going training was monitored and found in compliance. All staff have current CBC letters. One staff member has expired CRP/FA certification dated 10/11/2025. The following violations were cited during today's visit: Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The annual fire inspection dated 2/11/2025 was not sent to the division within one week of the inspection. The annual fire inspection was not conducted within 12 months of the previous inspection dated 2/4/2024. 10A NCAC 09 .0304(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In Space 7, batteries were stored in an unlocked file cabinet accessible to children. .2820(b) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. In Space 3, one (1) child had a diaper cream expired 8/31/2025. .0803(12) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One (1) staff member has expired First Aid card on file dated 10/11/2025. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One (1) staff member has expired CPR card on file dated 10/11/2025. .1102(d) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. One (1) child did not have a medical assessment on file. GS110-91(1) 1323 Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. One (1) child did not have an immunization record on file. 10A NCAC 09 .0302(d)(2) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The ABCMS Roster was reviewed 10/29/2025 and is not completed. G.S. 110-90.2 & .2703(r) 1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. In Space 3, one child requiring an antihistamine had expired permission to administer form on file dated 10/24/2025. In Space 3, one (1) child had a diaper cream permission to administer form expired dated 10/17/2025. .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) Compliance Statement: Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before November 13, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Email the information to: Lisa Eddins-Smith, Child Care Consultant Lisa.Eddins-Smith@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time-period. Technical Assistance: ABCMS Roster We discussed updating your staff roster in ABCMS for each facility. I emailed you the current technical assistance document and the links below for easy access. An administrator will need to take the Moodle training and then each employee will need to link themselves to your facility. Additionally, you can get assistance and contact information at the following sites: ABCMS PROVIDER PORTAL TECHNICAL ASSISTANCE DCDEE Web Address: https://ncchildcare.ncdhhs.gov NC ABCMS Links Page: https://ncabcms.nc.gov Staff and Training Worksheet Please update the formatting of your staff and training worksheets so that they will print legibly. We discussed reaching out to other directors or scheduling technical assistance to help you format the sheets. Health and Safety Training We discussed securing the topics covered by the CCBDG training. We require certain topics and 8 hours of training. All new staff are current since they have not reached their one-year anniversary. Please provide the topics and the hours in the staff files. Use the Health and Safety Training Certificate provided by the NCDCDEE for documentation of each topic. I will review this at the next visit. Emergency Medications / Diaper Creams We discussed keeping a spreadsheet or calendar reminder for all emergency medications to include medication expiration dates and permission to administer form expiration dates. Please secure original boxes for all emergency medications including the antihistamines required. Understanding the New QRIS We discussed that you are currently interested in Pathway 1. We reviewed section .3200 regarding Pathway 1 and I left an overview sheet with you. If you missed the information sessions on the QRIS Modernization, you can now watch recordings of the webinars for parents and providers, including one with live Spanish translation. WORKS You asked for assistance regarding WORKS. You stated that you have had trouble with accessing the portal. We visited the WORKS page on our website here: https://ncchildcare.ncdhhs.gov/Services/DCDEE-WORKS . You can get contact information for assistance here as well. NC Rated License Assessment Project (NCRLAP) I shared the NCRLAP website training information with you. There are training and resources available at https://www.ncrlap.org/ for you to prepare for the ECERS-3. I encourage you to review this with your staff. MOODLE Trainings DCDEE has added a new training module about Child Development. The training will provide a basic overview about child development and provide information about resources and professional agencies in North Carolina. DCDEE has also added another new training about Child Care Rule Rollout which includes new rules effective July 1, 2025. Both training modules can be found on the DCDEE Moodle Learning Platform at https://www.dcdee.moodle.nc.gov/. In-service training hours are received upon completion of the training sessions. DCDEE- I encourage you to utilize DCDEE’s website on a regular basis for updated information regarding rules and regulations, etc. DCDEE’s website address is https://ncchildcare.ncdhhs.gov/. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Thank you for your time today. If you have questions or concerns regarding today’s visit, please contact me at Lisa.Eddins-Smith@dhhs.nc.gov or 980-748-6270. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: Childcare Network #325 Facility ID: 60004319 Consultant: LISA EDDINS-SMITH Operation Type: Center Case Number: Visit Date: 10/30/2025 Number Present: 40 Completed Date: 10/30/2025 Age: From 0 To 5 Total Minutes: 275 Time In: 08:55 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor compliance of applicable child care requirements during the annual compliance visit. The 18-month compliance history prior to today's visit was 84%. A checklist was used to monitor the facility. The Written Warning issued August 6, 2025, was prominently posted in the lobby. Child Development Schools North Carolina LLC is listed as current-active with the Secretary of State. Upon my arrival, I was greeted by Shawn Austin, Assistant Director. Rebekah Richardson, Director, arrived shortly after my arrival. I met with Ms. Richardson to review the current Written Warning stipulations and discuss the items I would monitor during today’s visit. We discussed that the Written Warning Stipulations # 2 and # 3 have been met and that you may proceed with Stipulation # 4, conducting staff meeting(s) to discuss the approved Discipline Policy. Meeting Stipulation # 1 will be determined following today’s Annual Compliance Visit. During today’s visit I monitored all classrooms, one bus, and the kitchen. The outdoor pool area was not in use. I observed the fence around the pool in compliance and the gate locked. I was unable to monitor the outdoor play area due to inclement weather. During the walkthrough, I observed children playing in centers, on the floor with caregivers, teacher directed activities, personal care routines and large group activities. I observed lesson plans posted and sufficient materials in good repair in learning centers. In the room serving infants, I monitored safe sleep checks, feeding schedules, bottles labels and dated, and general safety. Two (2) NC Pre-K classrooms were monitored. The program uses the Creative Curriculum. I observed current lesson plans and materials available supporting the lesson plans. Attendance was observed and in compliance. TS Gold is used for assessments and found in compliance. I monitored the one bus currently in use. Bus # C122 is borrowed from another school. The registration and insurance card were not on file at the center. Ms. Richardson called another center and was able to secure the registration and insurance cards and placed them in the bus notebook. The registration expiration date is 5/31/2026. The insurance card expiration date is 11/15/2025. The fire extinguisher inspection was dated October 2024. I observed upholstery and seatbelts in good repair. A no smoking sign was posted, and a first aid kit was mounted in the bus. Supervision and staff/child ratio were maintained throughout the facility. Nurturing and caring interactions were observed throughout the facility. All items required were posted in each classroom and in compliance. Cleaning supplies and hazardous materials were observed. See violation section for more details. I reviewed program records and found them meeting compliance. Information required to be posted was observed posted on the bulletin board as you enter the building and on bulletin boards in each classroom. Daily attendance was monitored and found meeting compliance. Playground inspections and the incident log were monitored and found in compliance. The last fire inspection was conducted 2-11-2025. The Fire Inspection was not completed within one year and the report was not sent to me within one week. A violation was cited. The monthly fire drill log and emergency drill log was reviewed and found meeting compliance. The last sanitation inspection was conducted on 6/11/2025 with a superior rating. The EPR plan is dated 12-11-2024. ABCMS Roster was reviewed 10/29/2025 and shows no staff linked. A violation was cited, and Technical Assistance sheet was emailed. I reviewed a sample of children's files including children enrolled in NC Pre-K. One child does not have a medical exam or immunization on file. I received the staff and training worksheet. It was not legible. See Technical Assistance. I monitored all new staff files since the last annual compliance December 12, 2024, and one (1) veteran staff member. Health and Safety and on-going training was monitored and found in compliance. All staff have current CBC letters. One staff member has expired CRP/FA certification dated 10/11/2025. The following violations were cited during today's visit: Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The annual fire inspection dated 2/11/2025 was not sent to the division within one week of the inspection. The annual fire inspection was not conducted within 12 months of the previous inspection dated 2/4/2024. 10A NCAC 09 .0304(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In Space 7, batteries were stored in an unlocked file cabinet accessible to children. .2820(b) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. In Space 3, one (1) child had a diaper cream expired 8/31/2025. .0803(12) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One (1) staff member has expired First Aid card on file dated 10/11/2025. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One (1) staff member has expired CPR card on file dated 10/11/2025. .1102(d) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. One (1) child did not have a medical assessment on file. GS110-91(1) 1323 Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. One (1) child did not have an immunization record on file. 10A NCAC 09 .0302(d)(2) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The ABCMS Roster was reviewed 10/29/2025 and is not completed. G.S. 110-90.2 & .2703(r) 1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. In Space 3, one child requiring an antihistamine had expired permission to administer form on file dated 10/24/2025. In Space 3, one (1) child had a diaper cream permission to administer form expired dated 10/17/2025. .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) Compliance Statement: Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before November 13, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Email the information to: Lisa Eddins-Smith, Child Care Consultant Lisa.Eddins-Smith@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time-period. Technical Assistance: ABCMS Roster We discussed updating your staff roster in ABCMS for each facility. I emailed you the current technical assistance document and the links below for easy access. An administrator will need to take the Moodle training and then each employee will need to link themselves to your facility. Additionally, you can get assistance and contact information at the following sites: ABCMS PROVIDER PORTAL TECHNICAL ASSISTANCE DCDEE Web Address: https://ncchildcare.ncdhhs.gov NC ABCMS Links Page: https://ncabcms.nc.gov Staff and Training Worksheet Please update the formatting of your staff and training worksheets so that they will print legibly. We discussed reaching out to other directors or scheduling technical assistance to help you format the sheets. Health and Safety Training We discussed securing the topics covered by the CCBDG training. We require certain topics and 8 hours of training. All new staff are current since they have not reached their one-year anniversary. Please provide the topics and the hours in the staff files. Use the Health and Safety Training Certificate provided by the NCDCDEE for documentation of each topic. I will review this at the next visit. Emergency Medications / Diaper Creams We discussed keeping a spreadsheet or calendar reminder for all emergency medications to include medication expiration dates and permission to administer form expiration dates. Please secure original boxes for all emergency medications including the antihistamines required. Understanding the New QRIS We discussed that you are currently interested in Pathway 1. We reviewed section .3200 regarding Pathway 1 and I left an overview sheet with you. If you missed the information sessions on the QRIS Modernization, you can now watch recordings of the webinars for parents and providers, including one with live Spanish translation. WORKS You asked for assistance regarding WORKS. You stated that you have had trouble with accessing the portal. We visited the WORKS page on our website here: https://ncchildcare.ncdhhs.gov/Services/DCDEE-WORKS . You can get contact information for assistance here as well. NC Rated License Assessment Project (NCRLAP) I shared the NCRLAP website training information with you. There are training and resources available at https://www.ncrlap.org/ for you to prepare for the ECERS-3. I encourage you to review this with your staff. MOODLE Trainings DCDEE has added a new training module about Child Development. The training will provide a basic overview about child development and provide information about resources and professional agencies in North Carolina. DCDEE has also added another new training about Child Care Rule Rollout which includes new rules effective July 1, 2025. Both training modules can be found on the DCDEE Moodle Learning Platform at https://www.dcdee.moodle.nc.gov/. In-service training hours are received upon completion of the training sessions. DCDEE- I encourage you to utilize DCDEE’s website on a regular basis for updated information regarding rules and regulations, etc. DCDEE’s website address is https://ncchildcare.ncdhhs.gov/. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Thank you for your time today. If you have questions or concerns regarding today’s visit, please contact me at Lisa.Eddins-Smith@dhhs.nc.gov or 980-748-6270. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS110-91 · Violation

Name of Operation: Childcare Network #325 Facility ID: 60004319 Consultant: LISA EDDINS-SMITH Operation Type: Center Case Number: Visit Date: 10/30/2025 Number Present: 40 Completed Date: 10/30/2025 Age: From 0 To 5 Total Minutes: 275 Time In: 08:55 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor compliance of applicable child care requirements during the annual compliance visit. The 18-month compliance history prior to today's visit was 84%. A checklist was used to monitor the facility. The Written Warning issued August 6, 2025, was prominently posted in the lobby. Child Development Schools North Carolina LLC is listed as current-active with the Secretary of State. Upon my arrival, I was greeted by Shawn Austin, Assistant Director. Rebekah Richardson, Director, arrived shortly after my arrival. I met with Ms. Richardson to review the current Written Warning stipulations and discuss the items I would monitor during today’s visit. We discussed that the Written Warning Stipulations # 2 and # 3 have been met and that you may proceed with Stipulation # 4, conducting staff meeting(s) to discuss the approved Discipline Policy. Meeting Stipulation # 1 will be determined following today’s Annual Compliance Visit. During today’s visit I monitored all classrooms, one bus, and the kitchen. The outdoor pool area was not in use. I observed the fence around the pool in compliance and the gate locked. I was unable to monitor the outdoor play area due to inclement weather. During the walkthrough, I observed children playing in centers, on the floor with caregivers, teacher directed activities, personal care routines and large group activities. I observed lesson plans posted and sufficient materials in good repair in learning centers. In the room serving infants, I monitored safe sleep checks, feeding schedules, bottles labels and dated, and general safety. Two (2) NC Pre-K classrooms were monitored. The program uses the Creative Curriculum. I observed current lesson plans and materials available supporting the lesson plans. Attendance was observed and in compliance. TS Gold is used for assessments and found in compliance. I monitored the one bus currently in use. Bus # C122 is borrowed from another school. The registration and insurance card were not on file at the center. Ms. Richardson called another center and was able to secure the registration and insurance cards and placed them in the bus notebook. The registration expiration date is 5/31/2026. The insurance card expiration date is 11/15/2025. The fire extinguisher inspection was dated October 2024. I observed upholstery and seatbelts in good repair. A no smoking sign was posted, and a first aid kit was mounted in the bus. Supervision and staff/child ratio were maintained throughout the facility. Nurturing and caring interactions were observed throughout the facility. All items required were posted in each classroom and in compliance. Cleaning supplies and hazardous materials were observed. See violation section for more details. I reviewed program records and found them meeting compliance. Information required to be posted was observed posted on the bulletin board as you enter the building and on bulletin boards in each classroom. Daily attendance was monitored and found meeting compliance. Playground inspections and the incident log were monitored and found in compliance. The last fire inspection was conducted 2-11-2025. The Fire Inspection was not completed within one year and the report was not sent to me within one week. A violation was cited. The monthly fire drill log and emergency drill log was reviewed and found meeting compliance. The last sanitation inspection was conducted on 6/11/2025 with a superior rating. The EPR plan is dated 12-11-2024. ABCMS Roster was reviewed 10/29/2025 and shows no staff linked. A violation was cited, and Technical Assistance sheet was emailed. I reviewed a sample of children's files including children enrolled in NC Pre-K. One child does not have a medical exam or immunization on file. I received the staff and training worksheet. It was not legible. See Technical Assistance. I monitored all new staff files since the last annual compliance December 12, 2024, and one (1) veteran staff member. Health and Safety and on-going training was monitored and found in compliance. All staff have current CBC letters. One staff member has expired CRP/FA certification dated 10/11/2025. The following violations were cited during today's visit: Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The annual fire inspection dated 2/11/2025 was not sent to the division within one week of the inspection. The annual fire inspection was not conducted within 12 months of the previous inspection dated 2/4/2024. 10A NCAC 09 .0304(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In Space 7, batteries were stored in an unlocked file cabinet accessible to children. .2820(b) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. In Space 3, one (1) child had a diaper cream expired 8/31/2025. .0803(12) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One (1) staff member has expired First Aid card on file dated 10/11/2025. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One (1) staff member has expired CPR card on file dated 10/11/2025. .1102(d) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. One (1) child did not have a medical assessment on file. GS110-91(1) 1323 Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. One (1) child did not have an immunization record on file. 10A NCAC 09 .0302(d)(2) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The ABCMS Roster was reviewed 10/29/2025 and is not completed. G.S. 110-90.2 & .2703(r) 1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. In Space 3, one child requiring an antihistamine had expired permission to administer form on file dated 10/24/2025. In Space 3, one (1) child had a diaper cream permission to administer form expired dated 10/17/2025. .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) Compliance Statement: Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before November 13, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Email the information to: Lisa Eddins-Smith, Child Care Consultant Lisa.Eddins-Smith@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time-period. Technical Assistance: ABCMS Roster We discussed updating your staff roster in ABCMS for each facility. I emailed you the current technical assistance document and the links below for easy access. An administrator will need to take the Moodle training and then each employee will need to link themselves to your facility. Additionally, you can get assistance and contact information at the following sites: ABCMS PROVIDER PORTAL TECHNICAL ASSISTANCE DCDEE Web Address: https://ncchildcare.ncdhhs.gov NC ABCMS Links Page: https://ncabcms.nc.gov Staff and Training Worksheet Please update the formatting of your staff and training worksheets so that they will print legibly. We discussed reaching out to other directors or scheduling technical assistance to help you format the sheets. Health and Safety Training We discussed securing the topics covered by the CCBDG training. We require certain topics and 8 hours of training. All new staff are current since they have not reached their one-year anniversary. Please provide the topics and the hours in the staff files. Use the Health and Safety Training Certificate provided by the NCDCDEE for documentation of each topic. I will review this at the next visit. Emergency Medications / Diaper Creams We discussed keeping a spreadsheet or calendar reminder for all emergency medications to include medication expiration dates and permission to administer form expiration dates. Please secure original boxes for all emergency medications including the antihistamines required. Understanding the New QRIS We discussed that you are currently interested in Pathway 1. We reviewed section .3200 regarding Pathway 1 and I left an overview sheet with you. If you missed the information sessions on the QRIS Modernization, you can now watch recordings of the webinars for parents and providers, including one with live Spanish translation. WORKS You asked for assistance regarding WORKS. You stated that you have had trouble with accessing the portal. We visited the WORKS page on our website here: https://ncchildcare.ncdhhs.gov/Services/DCDEE-WORKS . You can get contact information for assistance here as well. NC Rated License Assessment Project (NCRLAP) I shared the NCRLAP website training information with you. There are training and resources available at https://www.ncrlap.org/ for you to prepare for the ECERS-3. I encourage you to review this with your staff. MOODLE Trainings DCDEE has added a new training module about Child Development. The training will provide a basic overview about child development and provide information about resources and professional agencies in North Carolina. DCDEE has also added another new training about Child Care Rule Rollout which includes new rules effective July 1, 2025. Both training modules can be found on the DCDEE Moodle Learning Platform at https://www.dcdee.moodle.nc.gov/. In-service training hours are received upon completion of the training sessions. DCDEE- I encourage you to utilize DCDEE’s website on a regular basis for updated information regarding rules and regulations, etc. DCDEE’s website address is https://ncchildcare.ncdhhs.gov/. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Thank you for your time today. If you have questions or concerns regarding today’s visit, please contact me at Lisa.Eddins-Smith@dhhs.nc.gov or 980-748-6270. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: Childcare Network #325 Facility ID: 60004319 Consultant: LISA EDDINS-SMITH Operation Type: Center Case Number: Visit Date: 10/30/2025 Number Present: 40 Completed Date: 10/30/2025 Age: From 0 To 5 Total Minutes: 275 Time In: 08:55 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor compliance of applicable child care requirements during the annual compliance visit. The 18-month compliance history prior to today's visit was 84%. A checklist was used to monitor the facility. The Written Warning issued August 6, 2025, was prominently posted in the lobby. Child Development Schools North Carolina LLC is listed as current-active with the Secretary of State. Upon my arrival, I was greeted by Shawn Austin, Assistant Director. Rebekah Richardson, Director, arrived shortly after my arrival. I met with Ms. Richardson to review the current Written Warning stipulations and discuss the items I would monitor during today’s visit. We discussed that the Written Warning Stipulations # 2 and # 3 have been met and that you may proceed with Stipulation # 4, conducting staff meeting(s) to discuss the approved Discipline Policy. Meeting Stipulation # 1 will be determined following today’s Annual Compliance Visit. During today’s visit I monitored all classrooms, one bus, and the kitchen. The outdoor pool area was not in use. I observed the fence around the pool in compliance and the gate locked. I was unable to monitor the outdoor play area due to inclement weather. During the walkthrough, I observed children playing in centers, on the floor with caregivers, teacher directed activities, personal care routines and large group activities. I observed lesson plans posted and sufficient materials in good repair in learning centers. In the room serving infants, I monitored safe sleep checks, feeding schedules, bottles labels and dated, and general safety. Two (2) NC Pre-K classrooms were monitored. The program uses the Creative Curriculum. I observed current lesson plans and materials available supporting the lesson plans. Attendance was observed and in compliance. TS Gold is used for assessments and found in compliance. I monitored the one bus currently in use. Bus # C122 is borrowed from another school. The registration and insurance card were not on file at the center. Ms. Richardson called another center and was able to secure the registration and insurance cards and placed them in the bus notebook. The registration expiration date is 5/31/2026. The insurance card expiration date is 11/15/2025. The fire extinguisher inspection was dated October 2024. I observed upholstery and seatbelts in good repair. A no smoking sign was posted, and a first aid kit was mounted in the bus. Supervision and staff/child ratio were maintained throughout the facility. Nurturing and caring interactions were observed throughout the facility. All items required were posted in each classroom and in compliance. Cleaning supplies and hazardous materials were observed. See violation section for more details. I reviewed program records and found them meeting compliance. Information required to be posted was observed posted on the bulletin board as you enter the building and on bulletin boards in each classroom. Daily attendance was monitored and found meeting compliance. Playground inspections and the incident log were monitored and found in compliance. The last fire inspection was conducted 2-11-2025. The Fire Inspection was not completed within one year and the report was not sent to me within one week. A violation was cited. The monthly fire drill log and emergency drill log was reviewed and found meeting compliance. The last sanitation inspection was conducted on 6/11/2025 with a superior rating. The EPR plan is dated 12-11-2024. ABCMS Roster was reviewed 10/29/2025 and shows no staff linked. A violation was cited, and Technical Assistance sheet was emailed. I reviewed a sample of children's files including children enrolled in NC Pre-K. One child does not have a medical exam or immunization on file. I received the staff and training worksheet. It was not legible. See Technical Assistance. I monitored all new staff files since the last annual compliance December 12, 2024, and one (1) veteran staff member. Health and Safety and on-going training was monitored and found in compliance. All staff have current CBC letters. One staff member has expired CRP/FA certification dated 10/11/2025. The following violations were cited during today's visit: Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The annual fire inspection dated 2/11/2025 was not sent to the division within one week of the inspection. The annual fire inspection was not conducted within 12 months of the previous inspection dated 2/4/2024. 10A NCAC 09 .0304(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In Space 7, batteries were stored in an unlocked file cabinet accessible to children. .2820(b) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. In Space 3, one (1) child had a diaper cream expired 8/31/2025. .0803(12) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One (1) staff member has expired First Aid card on file dated 10/11/2025. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One (1) staff member has expired CPR card on file dated 10/11/2025. .1102(d) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. One (1) child did not have a medical assessment on file. GS110-91(1) 1323 Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. One (1) child did not have an immunization record on file. 10A NCAC 09 .0302(d)(2) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The ABCMS Roster was reviewed 10/29/2025 and is not completed. G.S. 110-90.2 & .2703(r) 1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. In Space 3, one child requiring an antihistamine had expired permission to administer form on file dated 10/24/2025. In Space 3, one (1) child had a diaper cream permission to administer form expired dated 10/17/2025. .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) Compliance Statement: Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before November 13, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Email the information to: Lisa Eddins-Smith, Child Care Consultant Lisa.Eddins-Smith@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time-period. Technical Assistance: ABCMS Roster We discussed updating your staff roster in ABCMS for each facility. I emailed you the current technical assistance document and the links below for easy access. An administrator will need to take the Moodle training and then each employee will need to link themselves to your facility. Additionally, you can get assistance and contact information at the following sites: ABCMS PROVIDER PORTAL TECHNICAL ASSISTANCE DCDEE Web Address: https://ncchildcare.ncdhhs.gov NC ABCMS Links Page: https://ncabcms.nc.gov Staff and Training Worksheet Please update the formatting of your staff and training worksheets so that they will print legibly. We discussed reaching out to other directors or scheduling technical assistance to help you format the sheets. Health and Safety Training We discussed securing the topics covered by the CCBDG training. We require certain topics and 8 hours of training. All new staff are current since they have not reached their one-year anniversary. Please provide the topics and the hours in the staff files. Use the Health and Safety Training Certificate provided by the NCDCDEE for documentation of each topic. I will review this at the next visit. Emergency Medications / Diaper Creams We discussed keeping a spreadsheet or calendar reminder for all emergency medications to include medication expiration dates and permission to administer form expiration dates. Please secure original boxes for all emergency medications including the antihistamines required. Understanding the New QRIS We discussed that you are currently interested in Pathway 1. We reviewed section .3200 regarding Pathway 1 and I left an overview sheet with you. If you missed the information sessions on the QRIS Modernization, you can now watch recordings of the webinars for parents and providers, including one with live Spanish translation. WORKS You asked for assistance regarding WORKS. You stated that you have had trouble with accessing the portal. We visited the WORKS page on our website here: https://ncchildcare.ncdhhs.gov/Services/DCDEE-WORKS . You can get contact information for assistance here as well. NC Rated License Assessment Project (NCRLAP) I shared the NCRLAP website training information with you. There are training and resources available at https://www.ncrlap.org/ for you to prepare for the ECERS-3. I encourage you to review this with your staff. MOODLE Trainings DCDEE has added a new training module about Child Development. The training will provide a basic overview about child development and provide information about resources and professional agencies in North Carolina. DCDEE has also added another new training about Child Care Rule Rollout which includes new rules effective July 1, 2025. Both training modules can be found on the DCDEE Moodle Learning Platform at https://www.dcdee.moodle.nc.gov/. In-service training hours are received upon completion of the training sessions. DCDEE- I encourage you to utilize DCDEE’s website on a regular basis for updated information regarding rules and regulations, etc. DCDEE’s website address is https://ncchildcare.ncdhhs.gov/. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Thank you for your time today. If you have questions or concerns regarding today’s visit, please contact me at Lisa.Eddins-Smith@dhhs.nc.gov or 980-748-6270. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1722 · Violation

Name of Operation: Childcare Network #325 Facility ID: 60004319 Consultant: LISA EDDINS-SMITH Operation Type: Center Case Number: 0525-332L Visit Date: 6/24/2025 Number Present: 56 Completed Date: 6/24/2025 Age: From 0 To 11 Total Minutes: 120 Time In: 09:30 AM Time Out: 11:30 AM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Follow-Up Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance of applicable child care requirements during an Unannounced Follow-up Visit to verify compliance with cited violations during the June 9, 2025, complaint visit. The compliance history prior to today’s visit was 83%. Supervision, capacity, ratio, adequate/approved space and general license requirements were monitored during today’s visit. The center has a five-star license issued July 9, 2024, meeting enhanced ratio and space. Upon my arrival, I rang the doorbell. I was unable to gain access, so I called the center. After waiting 4 minutes I walked to the rear of the building. I was greeted by the school age teacher, and she allowed me entrance through the school age room. I was greeted by Rebekah Richardson, Director. I explained the purpose of the visit . Ms. Richardson was completing an interview and did not hear the doorbell. The kitchen door was open when I entered the lobby and the cook was preparing food. She did not hear the doorbell. The Notice of Administrative Action issued by the North Carolina Division of Child Development and Early Education April 30, 2025, was observed posted. Ms. Richardson received the Administrative Action on March 6, 2025. During today’s visit, I monitored all the indoor classrooms and walked to the outdoor play area. I observed children engaged in center play, outdoor play and personal care routines. Nurturing and caring tones were heard with the children throughout the facility. Supervision and staff child ratios were observed in compliance. One violation was cited for storage of hazardous materials. There were four (4) new staff members present today. I checked all new employees CBC Letters and found current. One (1) new staff member transferred from another facility. Her letter was not on file. A violation as cited. All violations cited on June 9, 2025, during a complaint visit are verified corrected. Ms. Richardson, Mr. Austin and I discussed the current outstanding Administrative Action stipulations during the visit. We reviewed the supervision polices resubmitted June 17, 2025. Ms. Richardson stated she would be able to adhere to the policies as written now that she has additional staff in place including Shawn Austin, Assistant Director and a cook. I approve the supervision policies as written. Stipulation # 3 is considered met. Ms. Richardson may move to Stipulation # 5 which includes a staff review of all policies related to supervision and staff/child ratio. The staff review must be completed by Tuesday, July 1, 2025. Ms. Richardson will submit a roster signed and dated by each staff member to me. The following violations were cited today: Violation Number Comment Rule 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In Space 1, a spray bottle containing cleaner was stored in a bag on a cubby accessible to children. In Space 1, toothpaste with a warning keep out of reach of children was in a backpack in a cubby accessible to children. .2820(b) 1757 A valid qualification letter was not on file and available to review at the facility. One new staff member, Gloria White, did not have a valid qualification letter on file for review. G.S. 110-90.2(b) & (d) & .2703(e) Compliance Statement Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. A follow-up visit will be conducted to monitor staff child ratios. On or before July 8, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Follow-up visits will be conducted to monitor for compliance of child care requirements. Please be aware that any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Email the information to: Email the information to: Lisa.Eddins-Smith@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time-period. Technical Assistance We discussed implementing the following resources: Healthy Social Behaviors and Birth to Three Quality Initiative We discussed supporting your teachers serving young children by utilizing Healthy Social Behaviors Resources. You can access a help line at //www.childcareresourcesinc.org/challenging-behaviors-helpline Specialists with the Birth-to-Three Quality Initiative partner with classroom teachers and administrators to help them set goals and accomplish what matters most to them for the benefit of the children and families they serve. The Healthy Social Behaviors Project (HSB) assists centers to address behavioral issues in young children through services that help to identify, prevent and modify challenging behaviors, with the goal of reducing the expulsion rate and promoting healthy social-emotional development for all children in NC licensed child care centers. We support North Carolina DCDEE-licensed child care centers serving children ages 0 to 5 years old, including NC Pre-K Classrooms, Early Head Start and Head Start Programs, Developmental Day Programs and GS 110-106 centers, focusing on teacher practices that can calm challenging behaviors. More information can be found here: https://www.childcareresourcesinc.org/technical-assistance Additionally, we discussed reviewing and documenting review of the following rule with your staff: 10A NCAC 09 .1722 PROHIBITED DISCIPLINE No child shall be subjected to any form of corporal punishment by the family child care home operator, additional caregiver, substitute provider, or any other person in the home, whether or not these persons reside in the home as follows: (1) No child shall be handled roughly in any way, including shaking, pushing, shoving, pinching, slapping, biting, kicking, or spanking; (2) No child shall ever be placed in a locked room, closet, or box, or be left alone in a room separated from staff; (3) No discipline shall ever be delegated to another child; (4) No food shall be withheld or given as a means of punishment or reward; (5) No child shall ever be disciplined for toileting accidents; (6) No child shall ever be disciplined for not sleeping during rest period; (7) No child shall be disciplined by assigning chores that require contact with or use (8) Physical activity, such as running laps and doing push-ups, shall not be withheld or required as punishment; (9) No child shall ever be yelled at, shamed, humiliated, frightened, threatened, or bullied; and (10) No child shall be restrained as a form of discipline unless the child's safety or the safety of others is at risk. For purposes of this Rule, "restraining" shall mean that a caregiver physically holds a child in a manner that restricts the child's movement, for a minimum amount of time necessary to ensure a safe environment. Children shall not be restrained through the use of heavy objects, including a caregiver's body, or any device such as straps, blankets, car seats, or cribs. Administrative Action We discussed a written warning, which shall include a corrective action plan, may be issued to an operator in regard to any violation including, but not limited to, these situations: (1) a substantiation of one or more violations as a result of a complaint that do not meet the criteria for a maltreatment finding in accordance with G.S. 110-105.3(b)(3) but for which corrective action is needed; (2) citation of 16 or more violations of separate rules in a single visit where the operator does not meet the criteria of other administrative actions set forth in this Section; or (3) citation of one of the following violations on two consecutive visits: 10A NCAC 09 .2203 WRITTEN WARNINGS A written warning, which shall include a corrective action plan, may be issued to an operator in regard to any violation including, but not limited to, these situations: supervision of children; discipline, nurture, or care of children; staff/child ratio; group size; licensed capacity; permit restriction; CPR training; First Aid training; ITS-SIDS training; and criminal record check requirements regarding pre-service and three-year reassessments in accordance with G.S. 110-90.2(b). We discussed that I spoke with Jennifer Harper, District Manager, Friday, June 20, 2025 regarding additional training for the staff member who was moved to another facility following the incident reported and confirmed during the June 9, 2025 visit. Ms. Harper stated she would include the employee in all training required and/or suggested. Additionally, I will email Ms. Harper training resources. We discussed that the new Assistant Director would benefit from the following training: Pre-Licensing Workshop, EPR Training, Playground Safety Training, and we discussed he is required to complete ITS-SIDS Training. Additionally, please review Administrative Training offered by Child Care Resources here: We discussed center Administrators enrolling in a business training course. Contact Child Care Resources Inc or review the trainings offered here: https://www.childcareresourcesinc.org/training. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .2203 · Violation

Name of Operation: Childcare Network #325 Facility ID: 60004319 Consultant: LISA EDDINS-SMITH Operation Type: Center Case Number: 0525-332L Visit Date: 6/24/2025 Number Present: 56 Completed Date: 6/24/2025 Age: From 0 To 11 Total Minutes: 120 Time In: 09:30 AM Time Out: 11:30 AM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Follow-Up Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance of applicable child care requirements during an Unannounced Follow-up Visit to verify compliance with cited violations during the June 9, 2025, complaint visit. The compliance history prior to today’s visit was 83%. Supervision, capacity, ratio, adequate/approved space and general license requirements were monitored during today’s visit. The center has a five-star license issued July 9, 2024, meeting enhanced ratio and space. Upon my arrival, I rang the doorbell. I was unable to gain access, so I called the center. After waiting 4 minutes I walked to the rear of the building. I was greeted by the school age teacher, and she allowed me entrance through the school age room. I was greeted by Rebekah Richardson, Director. I explained the purpose of the visit . Ms. Richardson was completing an interview and did not hear the doorbell. The kitchen door was open when I entered the lobby and the cook was preparing food. She did not hear the doorbell. The Notice of Administrative Action issued by the North Carolina Division of Child Development and Early Education April 30, 2025, was observed posted. Ms. Richardson received the Administrative Action on March 6, 2025. During today’s visit, I monitored all the indoor classrooms and walked to the outdoor play area. I observed children engaged in center play, outdoor play and personal care routines. Nurturing and caring tones were heard with the children throughout the facility. Supervision and staff child ratios were observed in compliance. One violation was cited for storage of hazardous materials. There were four (4) new staff members present today. I checked all new employees CBC Letters and found current. One (1) new staff member transferred from another facility. Her letter was not on file. A violation as cited. All violations cited on June 9, 2025, during a complaint visit are verified corrected. Ms. Richardson, Mr. Austin and I discussed the current outstanding Administrative Action stipulations during the visit. We reviewed the supervision polices resubmitted June 17, 2025. Ms. Richardson stated she would be able to adhere to the policies as written now that she has additional staff in place including Shawn Austin, Assistant Director and a cook. I approve the supervision policies as written. Stipulation # 3 is considered met. Ms. Richardson may move to Stipulation # 5 which includes a staff review of all policies related to supervision and staff/child ratio. The staff review must be completed by Tuesday, July 1, 2025. Ms. Richardson will submit a roster signed and dated by each staff member to me. The following violations were cited today: Violation Number Comment Rule 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In Space 1, a spray bottle containing cleaner was stored in a bag on a cubby accessible to children. In Space 1, toothpaste with a warning keep out of reach of children was in a backpack in a cubby accessible to children. .2820(b) 1757 A valid qualification letter was not on file and available to review at the facility. One new staff member, Gloria White, did not have a valid qualification letter on file for review. G.S. 110-90.2(b) & (d) & .2703(e) Compliance Statement Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. A follow-up visit will be conducted to monitor staff child ratios. On or before July 8, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Follow-up visits will be conducted to monitor for compliance of child care requirements. Please be aware that any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Email the information to: Email the information to: Lisa.Eddins-Smith@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time-period. Technical Assistance We discussed implementing the following resources: Healthy Social Behaviors and Birth to Three Quality Initiative We discussed supporting your teachers serving young children by utilizing Healthy Social Behaviors Resources. You can access a help line at //www.childcareresourcesinc.org/challenging-behaviors-helpline Specialists with the Birth-to-Three Quality Initiative partner with classroom teachers and administrators to help them set goals and accomplish what matters most to them for the benefit of the children and families they serve. The Healthy Social Behaviors Project (HSB) assists centers to address behavioral issues in young children through services that help to identify, prevent and modify challenging behaviors, with the goal of reducing the expulsion rate and promoting healthy social-emotional development for all children in NC licensed child care centers. We support North Carolina DCDEE-licensed child care centers serving children ages 0 to 5 years old, including NC Pre-K Classrooms, Early Head Start and Head Start Programs, Developmental Day Programs and GS 110-106 centers, focusing on teacher practices that can calm challenging behaviors. More information can be found here: https://www.childcareresourcesinc.org/technical-assistance Additionally, we discussed reviewing and documenting review of the following rule with your staff: 10A NCAC 09 .1722 PROHIBITED DISCIPLINE No child shall be subjected to any form of corporal punishment by the family child care home operator, additional caregiver, substitute provider, or any other person in the home, whether or not these persons reside in the home as follows: (1) No child shall be handled roughly in any way, including shaking, pushing, shoving, pinching, slapping, biting, kicking, or spanking; (2) No child shall ever be placed in a locked room, closet, or box, or be left alone in a room separated from staff; (3) No discipline shall ever be delegated to another child; (4) No food shall be withheld or given as a means of punishment or reward; (5) No child shall ever be disciplined for toileting accidents; (6) No child shall ever be disciplined for not sleeping during rest period; (7) No child shall be disciplined by assigning chores that require contact with or use (8) Physical activity, such as running laps and doing push-ups, shall not be withheld or required as punishment; (9) No child shall ever be yelled at, shamed, humiliated, frightened, threatened, or bullied; and (10) No child shall be restrained as a form of discipline unless the child's safety or the safety of others is at risk. For purposes of this Rule, "restraining" shall mean that a caregiver physically holds a child in a manner that restricts the child's movement, for a minimum amount of time necessary to ensure a safe environment. Children shall not be restrained through the use of heavy objects, including a caregiver's body, or any device such as straps, blankets, car seats, or cribs. Administrative Action We discussed a written warning, which shall include a corrective action plan, may be issued to an operator in regard to any violation including, but not limited to, these situations: (1) a substantiation of one or more violations as a result of a complaint that do not meet the criteria for a maltreatment finding in accordance with G.S. 110-105.3(b)(3) but for which corrective action is needed; (2) citation of 16 or more violations of separate rules in a single visit where the operator does not meet the criteria of other administrative actions set forth in this Section; or (3) citation of one of the following violations on two consecutive visits: 10A NCAC 09 .2203 WRITTEN WARNINGS A written warning, which shall include a corrective action plan, may be issued to an operator in regard to any violation including, but not limited to, these situations: supervision of children; discipline, nurture, or care of children; staff/child ratio; group size; licensed capacity; permit restriction; CPR training; First Aid training; ITS-SIDS training; and criminal record check requirements regarding pre-service and three-year reassessments in accordance with G.S. 110-90.2(b). We discussed that I spoke with Jennifer Harper, District Manager, Friday, June 20, 2025 regarding additional training for the staff member who was moved to another facility following the incident reported and confirmed during the June 9, 2025 visit. Ms. Harper stated she would include the employee in all training required and/or suggested. Additionally, I will email Ms. Harper training resources. We discussed that the new Assistant Director would benefit from the following training: Pre-Licensing Workshop, EPR Training, Playground Safety Training, and we discussed he is required to complete ITS-SIDS Training. Additionally, please review Administrative Training offered by Child Care Resources here: We discussed center Administrators enrolling in a business training course. Contact Child Care Resources Inc or review the trainings offered here: https://www.childcareresourcesinc.org/training. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-105 · Violation

Name of Operation: Childcare Network #325 Facility ID: 60004319 Consultant: LISA EDDINS-SMITH Operation Type: Center Case Number: 0525-332L Visit Date: 6/24/2025 Number Present: 56 Completed Date: 6/24/2025 Age: From 0 To 11 Total Minutes: 120 Time In: 09:30 AM Time Out: 11:30 AM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Follow-Up Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance of applicable child care requirements during an Unannounced Follow-up Visit to verify compliance with cited violations during the June 9, 2025, complaint visit. The compliance history prior to today’s visit was 83%. Supervision, capacity, ratio, adequate/approved space and general license requirements were monitored during today’s visit. The center has a five-star license issued July 9, 2024, meeting enhanced ratio and space. Upon my arrival, I rang the doorbell. I was unable to gain access, so I called the center. After waiting 4 minutes I walked to the rear of the building. I was greeted by the school age teacher, and she allowed me entrance through the school age room. I was greeted by Rebekah Richardson, Director. I explained the purpose of the visit . Ms. Richardson was completing an interview and did not hear the doorbell. The kitchen door was open when I entered the lobby and the cook was preparing food. She did not hear the doorbell. The Notice of Administrative Action issued by the North Carolina Division of Child Development and Early Education April 30, 2025, was observed posted. Ms. Richardson received the Administrative Action on March 6, 2025. During today’s visit, I monitored all the indoor classrooms and walked to the outdoor play area. I observed children engaged in center play, outdoor play and personal care routines. Nurturing and caring tones were heard with the children throughout the facility. Supervision and staff child ratios were observed in compliance. One violation was cited for storage of hazardous materials. There were four (4) new staff members present today. I checked all new employees CBC Letters and found current. One (1) new staff member transferred from another facility. Her letter was not on file. A violation as cited. All violations cited on June 9, 2025, during a complaint visit are verified corrected. Ms. Richardson, Mr. Austin and I discussed the current outstanding Administrative Action stipulations during the visit. We reviewed the supervision polices resubmitted June 17, 2025. Ms. Richardson stated she would be able to adhere to the policies as written now that she has additional staff in place including Shawn Austin, Assistant Director and a cook. I approve the supervision policies as written. Stipulation # 3 is considered met. Ms. Richardson may move to Stipulation # 5 which includes a staff review of all policies related to supervision and staff/child ratio. The staff review must be completed by Tuesday, July 1, 2025. Ms. Richardson will submit a roster signed and dated by each staff member to me. The following violations were cited today: Violation Number Comment Rule 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In Space 1, a spray bottle containing cleaner was stored in a bag on a cubby accessible to children. In Space 1, toothpaste with a warning keep out of reach of children was in a backpack in a cubby accessible to children. .2820(b) 1757 A valid qualification letter was not on file and available to review at the facility. One new staff member, Gloria White, did not have a valid qualification letter on file for review. G.S. 110-90.2(b) & (d) & .2703(e) Compliance Statement Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. A follow-up visit will be conducted to monitor staff child ratios. On or before July 8, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Follow-up visits will be conducted to monitor for compliance of child care requirements. Please be aware that any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Email the information to: Email the information to: Lisa.Eddins-Smith@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time-period. Technical Assistance We discussed implementing the following resources: Healthy Social Behaviors and Birth to Three Quality Initiative We discussed supporting your teachers serving young children by utilizing Healthy Social Behaviors Resources. You can access a help line at //www.childcareresourcesinc.org/challenging-behaviors-helpline Specialists with the Birth-to-Three Quality Initiative partner with classroom teachers and administrators to help them set goals and accomplish what matters most to them for the benefit of the children and families they serve. The Healthy Social Behaviors Project (HSB) assists centers to address behavioral issues in young children through services that help to identify, prevent and modify challenging behaviors, with the goal of reducing the expulsion rate and promoting healthy social-emotional development for all children in NC licensed child care centers. We support North Carolina DCDEE-licensed child care centers serving children ages 0 to 5 years old, including NC Pre-K Classrooms, Early Head Start and Head Start Programs, Developmental Day Programs and GS 110-106 centers, focusing on teacher practices that can calm challenging behaviors. More information can be found here: https://www.childcareresourcesinc.org/technical-assistance Additionally, we discussed reviewing and documenting review of the following rule with your staff: 10A NCAC 09 .1722 PROHIBITED DISCIPLINE No child shall be subjected to any form of corporal punishment by the family child care home operator, additional caregiver, substitute provider, or any other person in the home, whether or not these persons reside in the home as follows: (1) No child shall be handled roughly in any way, including shaking, pushing, shoving, pinching, slapping, biting, kicking, or spanking; (2) No child shall ever be placed in a locked room, closet, or box, or be left alone in a room separated from staff; (3) No discipline shall ever be delegated to another child; (4) No food shall be withheld or given as a means of punishment or reward; (5) No child shall ever be disciplined for toileting accidents; (6) No child shall ever be disciplined for not sleeping during rest period; (7) No child shall be disciplined by assigning chores that require contact with or use (8) Physical activity, such as running laps and doing push-ups, shall not be withheld or required as punishment; (9) No child shall ever be yelled at, shamed, humiliated, frightened, threatened, or bullied; and (10) No child shall be restrained as a form of discipline unless the child's safety or the safety of others is at risk. For purposes of this Rule, "restraining" shall mean that a caregiver physically holds a child in a manner that restricts the child's movement, for a minimum amount of time necessary to ensure a safe environment. Children shall not be restrained through the use of heavy objects, including a caregiver's body, or any device such as straps, blankets, car seats, or cribs. Administrative Action We discussed a written warning, which shall include a corrective action plan, may be issued to an operator in regard to any violation including, but not limited to, these situations: (1) a substantiation of one or more violations as a result of a complaint that do not meet the criteria for a maltreatment finding in accordance with G.S. 110-105.3(b)(3) but for which corrective action is needed; (2) citation of 16 or more violations of separate rules in a single visit where the operator does not meet the criteria of other administrative actions set forth in this Section; or (3) citation of one of the following violations on two consecutive visits: 10A NCAC 09 .2203 WRITTEN WARNINGS A written warning, which shall include a corrective action plan, may be issued to an operator in regard to any violation including, but not limited to, these situations: supervision of children; discipline, nurture, or care of children; staff/child ratio; group size; licensed capacity; permit restriction; CPR training; First Aid training; ITS-SIDS training; and criminal record check requirements regarding pre-service and three-year reassessments in accordance with G.S. 110-90.2(b). We discussed that I spoke with Jennifer Harper, District Manager, Friday, June 20, 2025 regarding additional training for the staff member who was moved to another facility following the incident reported and confirmed during the June 9, 2025 visit. Ms. Harper stated she would include the employee in all training required and/or suggested. Additionally, I will email Ms. Harper training resources. We discussed that the new Assistant Director would benefit from the following training: Pre-Licensing Workshop, EPR Training, Playground Safety Training, and we discussed he is required to complete ITS-SIDS Training. Additionally, please review Administrative Training offered by Child Care Resources here: We discussed center Administrators enrolling in a business training course. Contact Child Care Resources Inc or review the trainings offered here: https://www.childcareresourcesinc.org/training. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: Childcare Network #325 Facility ID: 60004319 Consultant: LISA EDDINS-SMITH Operation Type: Center Case Number: 0525-332L Visit Date: 6/24/2025 Number Present: 56 Completed Date: 6/24/2025 Age: From 0 To 11 Total Minutes: 120 Time In: 09:30 AM Time Out: 11:30 AM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Follow-Up Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance of applicable child care requirements during an Unannounced Follow-up Visit to verify compliance with cited violations during the June 9, 2025, complaint visit. The compliance history prior to today’s visit was 83%. Supervision, capacity, ratio, adequate/approved space and general license requirements were monitored during today’s visit. The center has a five-star license issued July 9, 2024, meeting enhanced ratio and space. Upon my arrival, I rang the doorbell. I was unable to gain access, so I called the center. After waiting 4 minutes I walked to the rear of the building. I was greeted by the school age teacher, and she allowed me entrance through the school age room. I was greeted by Rebekah Richardson, Director. I explained the purpose of the visit . Ms. Richardson was completing an interview and did not hear the doorbell. The kitchen door was open when I entered the lobby and the cook was preparing food. She did not hear the doorbell. The Notice of Administrative Action issued by the North Carolina Division of Child Development and Early Education April 30, 2025, was observed posted. Ms. Richardson received the Administrative Action on March 6, 2025. During today’s visit, I monitored all the indoor classrooms and walked to the outdoor play area. I observed children engaged in center play, outdoor play and personal care routines. Nurturing and caring tones were heard with the children throughout the facility. Supervision and staff child ratios were observed in compliance. One violation was cited for storage of hazardous materials. There were four (4) new staff members present today. I checked all new employees CBC Letters and found current. One (1) new staff member transferred from another facility. Her letter was not on file. A violation as cited. All violations cited on June 9, 2025, during a complaint visit are verified corrected. Ms. Richardson, Mr. Austin and I discussed the current outstanding Administrative Action stipulations during the visit. We reviewed the supervision polices resubmitted June 17, 2025. Ms. Richardson stated she would be able to adhere to the policies as written now that she has additional staff in place including Shawn Austin, Assistant Director and a cook. I approve the supervision policies as written. Stipulation # 3 is considered met. Ms. Richardson may move to Stipulation # 5 which includes a staff review of all policies related to supervision and staff/child ratio. The staff review must be completed by Tuesday, July 1, 2025. Ms. Richardson will submit a roster signed and dated by each staff member to me. The following violations were cited today: Violation Number Comment Rule 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In Space 1, a spray bottle containing cleaner was stored in a bag on a cubby accessible to children. In Space 1, toothpaste with a warning keep out of reach of children was in a backpack in a cubby accessible to children. .2820(b) 1757 A valid qualification letter was not on file and available to review at the facility. One new staff member, Gloria White, did not have a valid qualification letter on file for review. G.S. 110-90.2(b) & (d) & .2703(e) Compliance Statement Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. A follow-up visit will be conducted to monitor staff child ratios. On or before July 8, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Follow-up visits will be conducted to monitor for compliance of child care requirements. Please be aware that any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Email the information to: Email the information to: Lisa.Eddins-Smith@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time-period. Technical Assistance We discussed implementing the following resources: Healthy Social Behaviors and Birth to Three Quality Initiative We discussed supporting your teachers serving young children by utilizing Healthy Social Behaviors Resources. You can access a help line at //www.childcareresourcesinc.org/challenging-behaviors-helpline Specialists with the Birth-to-Three Quality Initiative partner with classroom teachers and administrators to help them set goals and accomplish what matters most to them for the benefit of the children and families they serve. The Healthy Social Behaviors Project (HSB) assists centers to address behavioral issues in young children through services that help to identify, prevent and modify challenging behaviors, with the goal of reducing the expulsion rate and promoting healthy social-emotional development for all children in NC licensed child care centers. We support North Carolina DCDEE-licensed child care centers serving children ages 0 to 5 years old, including NC Pre-K Classrooms, Early Head Start and Head Start Programs, Developmental Day Programs and GS 110-106 centers, focusing on teacher practices that can calm challenging behaviors. More information can be found here: https://www.childcareresourcesinc.org/technical-assistance Additionally, we discussed reviewing and documenting review of the following rule with your staff: 10A NCAC 09 .1722 PROHIBITED DISCIPLINE No child shall be subjected to any form of corporal punishment by the family child care home operator, additional caregiver, substitute provider, or any other person in the home, whether or not these persons reside in the home as follows: (1) No child shall be handled roughly in any way, including shaking, pushing, shoving, pinching, slapping, biting, kicking, or spanking; (2) No child shall ever be placed in a locked room, closet, or box, or be left alone in a room separated from staff; (3) No discipline shall ever be delegated to another child; (4) No food shall be withheld or given as a means of punishment or reward; (5) No child shall ever be disciplined for toileting accidents; (6) No child shall ever be disciplined for not sleeping during rest period; (7) No child shall be disciplined by assigning chores that require contact with or use (8) Physical activity, such as running laps and doing push-ups, shall not be withheld or required as punishment; (9) No child shall ever be yelled at, shamed, humiliated, frightened, threatened, or bullied; and (10) No child shall be restrained as a form of discipline unless the child's safety or the safety of others is at risk. For purposes of this Rule, "restraining" shall mean that a caregiver physically holds a child in a manner that restricts the child's movement, for a minimum amount of time necessary to ensure a safe environment. Children shall not be restrained through the use of heavy objects, including a caregiver's body, or any device such as straps, blankets, car seats, or cribs. Administrative Action We discussed a written warning, which shall include a corrective action plan, may be issued to an operator in regard to any violation including, but not limited to, these situations: (1) a substantiation of one or more violations as a result of a complaint that do not meet the criteria for a maltreatment finding in accordance with G.S. 110-105.3(b)(3) but for which corrective action is needed; (2) citation of 16 or more violations of separate rules in a single visit where the operator does not meet the criteria of other administrative actions set forth in this Section; or (3) citation of one of the following violations on two consecutive visits: 10A NCAC 09 .2203 WRITTEN WARNINGS A written warning, which shall include a corrective action plan, may be issued to an operator in regard to any violation including, but not limited to, these situations: supervision of children; discipline, nurture, or care of children; staff/child ratio; group size; licensed capacity; permit restriction; CPR training; First Aid training; ITS-SIDS training; and criminal record check requirements regarding pre-service and three-year reassessments in accordance with G.S. 110-90.2(b). We discussed that I spoke with Jennifer Harper, District Manager, Friday, June 20, 2025 regarding additional training for the staff member who was moved to another facility following the incident reported and confirmed during the June 9, 2025 visit. Ms. Harper stated she would include the employee in all training required and/or suggested. Additionally, I will email Ms. Harper training resources. We discussed that the new Assistant Director would benefit from the following training: Pre-Licensing Workshop, EPR Training, Playground Safety Training, and we discussed he is required to complete ITS-SIDS Training. Additionally, please review Administrative Training offered by Child Care Resources here: We discussed center Administrators enrolling in a business training course. Contact Child Care Resources Inc or review the trainings offered here: https://www.childcareresourcesinc.org/training. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-106 · Violation

Name of Operation: Childcare Network #325 Facility ID: 60004319 Consultant: LISA EDDINS-SMITH Operation Type: Center Case Number: 0525-332L Visit Date: 6/24/2025 Number Present: 56 Completed Date: 6/24/2025 Age: From 0 To 11 Total Minutes: 120 Time In: 09:30 AM Time Out: 11:30 AM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Follow-Up Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance of applicable child care requirements during an Unannounced Follow-up Visit to verify compliance with cited violations during the June 9, 2025, complaint visit. The compliance history prior to today’s visit was 83%. Supervision, capacity, ratio, adequate/approved space and general license requirements were monitored during today’s visit. The center has a five-star license issued July 9, 2024, meeting enhanced ratio and space. Upon my arrival, I rang the doorbell. I was unable to gain access, so I called the center. After waiting 4 minutes I walked to the rear of the building. I was greeted by the school age teacher, and she allowed me entrance through the school age room. I was greeted by Rebekah Richardson, Director. I explained the purpose of the visit . Ms. Richardson was completing an interview and did not hear the doorbell. The kitchen door was open when I entered the lobby and the cook was preparing food. She did not hear the doorbell. The Notice of Administrative Action issued by the North Carolina Division of Child Development and Early Education April 30, 2025, was observed posted. Ms. Richardson received the Administrative Action on March 6, 2025. During today’s visit, I monitored all the indoor classrooms and walked to the outdoor play area. I observed children engaged in center play, outdoor play and personal care routines. Nurturing and caring tones were heard with the children throughout the facility. Supervision and staff child ratios were observed in compliance. One violation was cited for storage of hazardous materials. There were four (4) new staff members present today. I checked all new employees CBC Letters and found current. One (1) new staff member transferred from another facility. Her letter was not on file. A violation as cited. All violations cited on June 9, 2025, during a complaint visit are verified corrected. Ms. Richardson, Mr. Austin and I discussed the current outstanding Administrative Action stipulations during the visit. We reviewed the supervision polices resubmitted June 17, 2025. Ms. Richardson stated she would be able to adhere to the policies as written now that she has additional staff in place including Shawn Austin, Assistant Director and a cook. I approve the supervision policies as written. Stipulation # 3 is considered met. Ms. Richardson may move to Stipulation # 5 which includes a staff review of all policies related to supervision and staff/child ratio. The staff review must be completed by Tuesday, July 1, 2025. Ms. Richardson will submit a roster signed and dated by each staff member to me. The following violations were cited today: Violation Number Comment Rule 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In Space 1, a spray bottle containing cleaner was stored in a bag on a cubby accessible to children. In Space 1, toothpaste with a warning keep out of reach of children was in a backpack in a cubby accessible to children. .2820(b) 1757 A valid qualification letter was not on file and available to review at the facility. One new staff member, Gloria White, did not have a valid qualification letter on file for review. G.S. 110-90.2(b) & (d) & .2703(e) Compliance Statement Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. A follow-up visit will be conducted to monitor staff child ratios. On or before July 8, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Follow-up visits will be conducted to monitor for compliance of child care requirements. Please be aware that any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Email the information to: Email the information to: Lisa.Eddins-Smith@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time-period. Technical Assistance We discussed implementing the following resources: Healthy Social Behaviors and Birth to Three Quality Initiative We discussed supporting your teachers serving young children by utilizing Healthy Social Behaviors Resources. You can access a help line at //www.childcareresourcesinc.org/challenging-behaviors-helpline Specialists with the Birth-to-Three Quality Initiative partner with classroom teachers and administrators to help them set goals and accomplish what matters most to them for the benefit of the children and families they serve. The Healthy Social Behaviors Project (HSB) assists centers to address behavioral issues in young children through services that help to identify, prevent and modify challenging behaviors, with the goal of reducing the expulsion rate and promoting healthy social-emotional development for all children in NC licensed child care centers. We support North Carolina DCDEE-licensed child care centers serving children ages 0 to 5 years old, including NC Pre-K Classrooms, Early Head Start and Head Start Programs, Developmental Day Programs and GS 110-106 centers, focusing on teacher practices that can calm challenging behaviors. More information can be found here: https://www.childcareresourcesinc.org/technical-assistance Additionally, we discussed reviewing and documenting review of the following rule with your staff: 10A NCAC 09 .1722 PROHIBITED DISCIPLINE No child shall be subjected to any form of corporal punishment by the family child care home operator, additional caregiver, substitute provider, or any other person in the home, whether or not these persons reside in the home as follows: (1) No child shall be handled roughly in any way, including shaking, pushing, shoving, pinching, slapping, biting, kicking, or spanking; (2) No child shall ever be placed in a locked room, closet, or box, or be left alone in a room separated from staff; (3) No discipline shall ever be delegated to another child; (4) No food shall be withheld or given as a means of punishment or reward; (5) No child shall ever be disciplined for toileting accidents; (6) No child shall ever be disciplined for not sleeping during rest period; (7) No child shall be disciplined by assigning chores that require contact with or use (8) Physical activity, such as running laps and doing push-ups, shall not be withheld or required as punishment; (9) No child shall ever be yelled at, shamed, humiliated, frightened, threatened, or bullied; and (10) No child shall be restrained as a form of discipline unless the child's safety or the safety of others is at risk. For purposes of this Rule, "restraining" shall mean that a caregiver physically holds a child in a manner that restricts the child's movement, for a minimum amount of time necessary to ensure a safe environment. Children shall not be restrained through the use of heavy objects, including a caregiver's body, or any device such as straps, blankets, car seats, or cribs. Administrative Action We discussed a written warning, which shall include a corrective action plan, may be issued to an operator in regard to any violation including, but not limited to, these situations: (1) a substantiation of one or more violations as a result of a complaint that do not meet the criteria for a maltreatment finding in accordance with G.S. 110-105.3(b)(3) but for which corrective action is needed; (2) citation of 16 or more violations of separate rules in a single visit where the operator does not meet the criteria of other administrative actions set forth in this Section; or (3) citation of one of the following violations on two consecutive visits: 10A NCAC 09 .2203 WRITTEN WARNINGS A written warning, which shall include a corrective action plan, may be issued to an operator in regard to any violation including, but not limited to, these situations: supervision of children; discipline, nurture, or care of children; staff/child ratio; group size; licensed capacity; permit restriction; CPR training; First Aid training; ITS-SIDS training; and criminal record check requirements regarding pre-service and three-year reassessments in accordance with G.S. 110-90.2(b). We discussed that I spoke with Jennifer Harper, District Manager, Friday, June 20, 2025 regarding additional training for the staff member who was moved to another facility following the incident reported and confirmed during the June 9, 2025 visit. Ms. Harper stated she would include the employee in all training required and/or suggested. Additionally, I will email Ms. Harper training resources. We discussed that the new Assistant Director would benefit from the following training: Pre-Licensing Workshop, EPR Training, Playground Safety Training, and we discussed he is required to complete ITS-SIDS Training. Additionally, please review Administrative Training offered by Child Care Resources here: We discussed center Administrators enrolling in a business training course. Contact Child Care Resources Inc or review the trainings offered here: https://www.childcareresourcesinc.org/training. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: Childcare Network #325 Facility ID: 60004319 Consultant: LISA EDDINS-SMITH Operation Type: Center Case Number: 0525-332L Visit Date: 6/24/2025 Number Present: 56 Completed Date: 6/24/2025 Age: From 0 To 11 Total Minutes: 120 Time In: 09:30 AM Time Out: 11:30 AM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Follow-Up Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance of applicable child care requirements during an Unannounced Follow-up Visit to verify compliance with cited violations during the June 9, 2025, complaint visit. The compliance history prior to today’s visit was 83%. Supervision, capacity, ratio, adequate/approved space and general license requirements were monitored during today’s visit. The center has a five-star license issued July 9, 2024, meeting enhanced ratio and space. Upon my arrival, I rang the doorbell. I was unable to gain access, so I called the center. After waiting 4 minutes I walked to the rear of the building. I was greeted by the school age teacher, and she allowed me entrance through the school age room. I was greeted by Rebekah Richardson, Director. I explained the purpose of the visit . Ms. Richardson was completing an interview and did not hear the doorbell. The kitchen door was open when I entered the lobby and the cook was preparing food. She did not hear the doorbell. The Notice of Administrative Action issued by the North Carolina Division of Child Development and Early Education April 30, 2025, was observed posted. Ms. Richardson received the Administrative Action on March 6, 2025. During today’s visit, I monitored all the indoor classrooms and walked to the outdoor play area. I observed children engaged in center play, outdoor play and personal care routines. Nurturing and caring tones were heard with the children throughout the facility. Supervision and staff child ratios were observed in compliance. One violation was cited for storage of hazardous materials. There were four (4) new staff members present today. I checked all new employees CBC Letters and found current. One (1) new staff member transferred from another facility. Her letter was not on file. A violation as cited. All violations cited on June 9, 2025, during a complaint visit are verified corrected. Ms. Richardson, Mr. Austin and I discussed the current outstanding Administrative Action stipulations during the visit. We reviewed the supervision polices resubmitted June 17, 2025. Ms. Richardson stated she would be able to adhere to the policies as written now that she has additional staff in place including Shawn Austin, Assistant Director and a cook. I approve the supervision policies as written. Stipulation # 3 is considered met. Ms. Richardson may move to Stipulation # 5 which includes a staff review of all policies related to supervision and staff/child ratio. The staff review must be completed by Tuesday, July 1, 2025. Ms. Richardson will submit a roster signed and dated by each staff member to me. The following violations were cited today: Violation Number Comment Rule 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In Space 1, a spray bottle containing cleaner was stored in a bag on a cubby accessible to children. In Space 1, toothpaste with a warning keep out of reach of children was in a backpack in a cubby accessible to children. .2820(b) 1757 A valid qualification letter was not on file and available to review at the facility. One new staff member, Gloria White, did not have a valid qualification letter on file for review. G.S. 110-90.2(b) & (d) & .2703(e) Compliance Statement Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. A follow-up visit will be conducted to monitor staff child ratios. On or before July 8, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Follow-up visits will be conducted to monitor for compliance of child care requirements. Please be aware that any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Email the information to: Email the information to: Lisa.Eddins-Smith@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time-period. Technical Assistance We discussed implementing the following resources: Healthy Social Behaviors and Birth to Three Quality Initiative We discussed supporting your teachers serving young children by utilizing Healthy Social Behaviors Resources. You can access a help line at //www.childcareresourcesinc.org/challenging-behaviors-helpline Specialists with the Birth-to-Three Quality Initiative partner with classroom teachers and administrators to help them set goals and accomplish what matters most to them for the benefit of the children and families they serve. The Healthy Social Behaviors Project (HSB) assists centers to address behavioral issues in young children through services that help to identify, prevent and modify challenging behaviors, with the goal of reducing the expulsion rate and promoting healthy social-emotional development for all children in NC licensed child care centers. We support North Carolina DCDEE-licensed child care centers serving children ages 0 to 5 years old, including NC Pre-K Classrooms, Early Head Start and Head Start Programs, Developmental Day Programs and GS 110-106 centers, focusing on teacher practices that can calm challenging behaviors. More information can be found here: https://www.childcareresourcesinc.org/technical-assistance Additionally, we discussed reviewing and documenting review of the following rule with your staff: 10A NCAC 09 .1722 PROHIBITED DISCIPLINE No child shall be subjected to any form of corporal punishment by the family child care home operator, additional caregiver, substitute provider, or any other person in the home, whether or not these persons reside in the home as follows: (1) No child shall be handled roughly in any way, including shaking, pushing, shoving, pinching, slapping, biting, kicking, or spanking; (2) No child shall ever be placed in a locked room, closet, or box, or be left alone in a room separated from staff; (3) No discipline shall ever be delegated to another child; (4) No food shall be withheld or given as a means of punishment or reward; (5) No child shall ever be disciplined for toileting accidents; (6) No child shall ever be disciplined for not sleeping during rest period; (7) No child shall be disciplined by assigning chores that require contact with or use (8) Physical activity, such as running laps and doing push-ups, shall not be withheld or required as punishment; (9) No child shall ever be yelled at, shamed, humiliated, frightened, threatened, or bullied; and (10) No child shall be restrained as a form of discipline unless the child's safety or the safety of others is at risk. For purposes of this Rule, "restraining" shall mean that a caregiver physically holds a child in a manner that restricts the child's movement, for a minimum amount of time necessary to ensure a safe environment. Children shall not be restrained through the use of heavy objects, including a caregiver's body, or any device such as straps, blankets, car seats, or cribs. Administrative Action We discussed a written warning, which shall include a corrective action plan, may be issued to an operator in regard to any violation including, but not limited to, these situations: (1) a substantiation of one or more violations as a result of a complaint that do not meet the criteria for a maltreatment finding in accordance with G.S. 110-105.3(b)(3) but for which corrective action is needed; (2) citation of 16 or more violations of separate rules in a single visit where the operator does not meet the criteria of other administrative actions set forth in this Section; or (3) citation of one of the following violations on two consecutive visits: 10A NCAC 09 .2203 WRITTEN WARNINGS A written warning, which shall include a corrective action plan, may be issued to an operator in regard to any violation including, but not limited to, these situations: supervision of children; discipline, nurture, or care of children; staff/child ratio; group size; licensed capacity; permit restriction; CPR training; First Aid training; ITS-SIDS training; and criminal record check requirements regarding pre-service and three-year reassessments in accordance with G.S. 110-90.2(b). We discussed that I spoke with Jennifer Harper, District Manager, Friday, June 20, 2025 regarding additional training for the staff member who was moved to another facility following the incident reported and confirmed during the June 9, 2025 visit. Ms. Harper stated she would include the employee in all training required and/or suggested. Additionally, I will email Ms. Harper training resources. We discussed that the new Assistant Director would benefit from the following training: Pre-Licensing Workshop, EPR Training, Playground Safety Training, and we discussed he is required to complete ITS-SIDS Training. Additionally, please review Administrative Training offered by Child Care Resources here: We discussed center Administrators enrolling in a business training course. Contact Child Care Resources Inc or review the trainings offered here: https://www.childcareresourcesinc.org/training. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1803 · Violation

Name of Operation: Childcare Network #325 Facility ID: 60004319 Consultant: LISA EDDINS-SMITH Operation Type: Center Case Number: 0525-332L Visit Date: 6/9/2025 Number Present: 61 Completed Date: 6/9/2025 Age: From 0 To 5 Total Minutes: 135 Time In: 09:30 AM Time Out: 11:45 AM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to obtain information regarding alleged violations of child care requirements. The compliance history 82% prior to today’s visit. Supervision, capacity, ratio, adequate/approved space and general license requirements were monitored during today’s visit. The center has a five-star license issued July 9, 2024, meeting enhanced ratio and space. Upon my arrival, I was greeted by Rebekah Richardson, Director. I explained the purpose of the visit and shared the allegations with Ms. Richardson. There are allegations of violations of child care requirements regarding the following: A staff member provided inappropriate discipline. A staff member handled a child in a rough manner. A staff member handled a child in an uncaring and not nurturing way. During today’s visit, I monitored all indoor classrooms, interviewed one (1) administrator, and interviewed three (3) teachers. I did not monitor Space 9 today. Another facility was using the space for a Preschool Graduation Ceremony. All participants and visitors here for the graduation used a designated entrance and exit separate from the facility entrance. During the visit, I observed children engaged in center play, outdoor play, circle time, teacher directed activities, and personal care routines. Nurturing and caring tones were heard with the children throughout the facility. Supervision and staff child ratios were observed in compliance. Findings: Based on interviews the following was determined today: A staff member provided inappropriate discipline is confirmed. On May 20, 2025, the Assistant Director shamed a child by waking the child from rest time, and stating “the wicked shall not rest.” A staff member handled a child in a rough manner is confirmed. On May 20, 2025, the Assistant Director forcibly pulled a child up by the arm while the child was sleeping to remove the child from a cot during naptime. A staff member handled a child in an uncaring and not nurturing way is confirmed. On May 20, 2025 a child with developmental needs was awakened by the Assistant Director from a nap and removed from a classroom . During the interviews two (2) staff members reported the allegations were reported to Childcare Network Ethics Point. It was stated that the incident was investigated by Gwen Preston, Employee Relations Specialist. According to interviews with the staff at the facility, the Assistant Director has been moved to another Childcare Network facility. During the interviews, it was stated by three (3) staff members that the child involved has developmental needs and often requires additional support. Administration or another staff member is called when assistance is needed. The following violations were cited today: Violation Number Comment Rule 904 A child was handled in a rough way, including shaking, pushing, shoving, pinching, slapping, biting, kicking, or spanking. On May 20, 2025, a staff member grabbed and forcibly pulled a sleeping child with developmental needs from a cot. .1803(a)(1) 1876 A child was yelled at, shamed, humiliated, frightened, threatened or bullied. On May 20, 2025, a sleeping child was awakened and shamed by a staff member stating “the wicked shall not rest.” .1803(a)(9) Compliance Statement Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. A follow-up visit will be conducted to monitor staff child ratios. On or before June 23, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Follow-up visits will be conducted to monitor for compliance of all child care requirements. Please be aware that any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Email the information to: Email the information to: Lisa.Eddins-Smith@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time-period. Technical Assistance We discussed reviewing your discipline policy and documenting review of the following rule with your staff: 10A NCAC 09 .1803 PROHIBITED DISCIPLINE IN CHILD CARE CENTERS (a)No child shall be subjected to any form of corporal punishment by the owner, operator, director, or staff of any child care center. For purposes of this Rule, "staff" shall mean any regular or substitute caregiver, any volunteer, and any auxiliary personnel, including cooks, secretaries, janitors, maids, or vehicle drivers. The following shall apply at all child care centers: (1) no child shall be handled roughly in any way, including shaking, pushing, shoving, pinching, slapping, biting, kicking, or spanking; (2) no child shall be placed in a locked room, closet, or box or be left alone in a room separated from staff; (3)no discipline shall be delegated to another child; (4) no food shall be withheld as punishment or given as a means of reward; (5) no child shall be disciplined for toileting accidents; (6) no child shall be disciplined for not sleeping during rest period; (7) no child shall be disciplined by assigning chores that require contact with or use of hazardous materials, such as cleaning bathrooms, floors, or emptying diaper pails; (8)physical activity, such as running laps and doing push-ups, shall not be withheld as punishment or required as punishment; (9)no child shall be yelled at, shamed, humiliated, frightened, threatened, or bullied; and (10) no child shall be restrained as a form of discipline unless the child's safety or the safety of others is at risk. For purposes of this Rule, "restraining" shall mean that a caregiver physically holds a child in a manner that restricts the child's movement, for a minimum amount of time necessary to ensure a safe environment. Notwithstanding any other provision of this Rule, no child shall be restrained through the use of heavy objects, including a caregiver's body, or any device such as straps, blankets, car seats, or cribs. (b) Discipline practices shall be age and developmentally appropriate. We discussed supporting your teachers serving young children by utilizing Healthy Social Behaviors Resources. You can access a help line at //www.childcareresourcesinc.org/challenging-behaviors-helpline Specialists with the Birth-to-Three Quality Initiative partner with classroom teachers and administrators to help them set goals and accomplish what matters most to them for the benefit of the children and families they serve. The Healthy Social Behaviors Project (HSB) assists centers to address behavioral issues in young children through services that help to identify, prevent and modify challenging behaviors, with the goal of reducing the expulsion rate and promoting healthy social-emotional development for all children in NC licensed child care centers. We support North Carolina DCDEE-licensed child care centers serving children ages 0 to 5 years old, including NC Pre-K Classrooms, Early Head Start and Head Start Programs, Developmental Day Programs and GS 110-106 centers, focusing on teacher practices that can calm challenging behaviors. More information can be found here: https://www.childcareresourcesinc.org/technical-assistance We discussed that a second administrator is needed for the center based on your capacity. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Thank you for your time today. If you have questions or concerns regarding today’s visit, please contact me at Lisa.Eddins-Smith@dhhs.nc.gov or 980-748-6270. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-106 · Violation

Name of Operation: Childcare Network #325 Facility ID: 60004319 Consultant: LISA EDDINS-SMITH Operation Type: Center Case Number: 0525-332L Visit Date: 6/9/2025 Number Present: 61 Completed Date: 6/9/2025 Age: From 0 To 5 Total Minutes: 135 Time In: 09:30 AM Time Out: 11:45 AM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to obtain information regarding alleged violations of child care requirements. The compliance history 82% prior to today’s visit. Supervision, capacity, ratio, adequate/approved space and general license requirements were monitored during today’s visit. The center has a five-star license issued July 9, 2024, meeting enhanced ratio and space. Upon my arrival, I was greeted by Rebekah Richardson, Director. I explained the purpose of the visit and shared the allegations with Ms. Richardson. There are allegations of violations of child care requirements regarding the following: A staff member provided inappropriate discipline. A staff member handled a child in a rough manner. A staff member handled a child in an uncaring and not nurturing way. During today’s visit, I monitored all indoor classrooms, interviewed one (1) administrator, and interviewed three (3) teachers. I did not monitor Space 9 today. Another facility was using the space for a Preschool Graduation Ceremony. All participants and visitors here for the graduation used a designated entrance and exit separate from the facility entrance. During the visit, I observed children engaged in center play, outdoor play, circle time, teacher directed activities, and personal care routines. Nurturing and caring tones were heard with the children throughout the facility. Supervision and staff child ratios were observed in compliance. Findings: Based on interviews the following was determined today: A staff member provided inappropriate discipline is confirmed. On May 20, 2025, the Assistant Director shamed a child by waking the child from rest time, and stating “the wicked shall not rest.” A staff member handled a child in a rough manner is confirmed. On May 20, 2025, the Assistant Director forcibly pulled a child up by the arm while the child was sleeping to remove the child from a cot during naptime. A staff member handled a child in an uncaring and not nurturing way is confirmed. On May 20, 2025 a child with developmental needs was awakened by the Assistant Director from a nap and removed from a classroom . During the interviews two (2) staff members reported the allegations were reported to Childcare Network Ethics Point. It was stated that the incident was investigated by Gwen Preston, Employee Relations Specialist. According to interviews with the staff at the facility, the Assistant Director has been moved to another Childcare Network facility. During the interviews, it was stated by three (3) staff members that the child involved has developmental needs and often requires additional support. Administration or another staff member is called when assistance is needed. The following violations were cited today: Violation Number Comment Rule 904 A child was handled in a rough way, including shaking, pushing, shoving, pinching, slapping, biting, kicking, or spanking. On May 20, 2025, a staff member grabbed and forcibly pulled a sleeping child with developmental needs from a cot. .1803(a)(1) 1876 A child was yelled at, shamed, humiliated, frightened, threatened or bullied. On May 20, 2025, a sleeping child was awakened and shamed by a staff member stating “the wicked shall not rest.” .1803(a)(9) Compliance Statement Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. A follow-up visit will be conducted to monitor staff child ratios. On or before June 23, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Follow-up visits will be conducted to monitor for compliance of all child care requirements. Please be aware that any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Email the information to: Email the information to: Lisa.Eddins-Smith@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time-period. Technical Assistance We discussed reviewing your discipline policy and documenting review of the following rule with your staff: 10A NCAC 09 .1803 PROHIBITED DISCIPLINE IN CHILD CARE CENTERS (a)No child shall be subjected to any form of corporal punishment by the owner, operator, director, or staff of any child care center. For purposes of this Rule, "staff" shall mean any regular or substitute caregiver, any volunteer, and any auxiliary personnel, including cooks, secretaries, janitors, maids, or vehicle drivers. The following shall apply at all child care centers: (1) no child shall be handled roughly in any way, including shaking, pushing, shoving, pinching, slapping, biting, kicking, or spanking; (2) no child shall be placed in a locked room, closet, or box or be left alone in a room separated from staff; (3)no discipline shall be delegated to another child; (4) no food shall be withheld as punishment or given as a means of reward; (5) no child shall be disciplined for toileting accidents; (6) no child shall be disciplined for not sleeping during rest period; (7) no child shall be disciplined by assigning chores that require contact with or use of hazardous materials, such as cleaning bathrooms, floors, or emptying diaper pails; (8)physical activity, such as running laps and doing push-ups, shall not be withheld as punishment or required as punishment; (9)no child shall be yelled at, shamed, humiliated, frightened, threatened, or bullied; and (10) no child shall be restrained as a form of discipline unless the child's safety or the safety of others is at risk. For purposes of this Rule, "restraining" shall mean that a caregiver physically holds a child in a manner that restricts the child's movement, for a minimum amount of time necessary to ensure a safe environment. Notwithstanding any other provision of this Rule, no child shall be restrained through the use of heavy objects, including a caregiver's body, or any device such as straps, blankets, car seats, or cribs. (b) Discipline practices shall be age and developmentally appropriate. We discussed supporting your teachers serving young children by utilizing Healthy Social Behaviors Resources. You can access a help line at //www.childcareresourcesinc.org/challenging-behaviors-helpline Specialists with the Birth-to-Three Quality Initiative partner with classroom teachers and administrators to help them set goals and accomplish what matters most to them for the benefit of the children and families they serve. The Healthy Social Behaviors Project (HSB) assists centers to address behavioral issues in young children through services that help to identify, prevent and modify challenging behaviors, with the goal of reducing the expulsion rate and promoting healthy social-emotional development for all children in NC licensed child care centers. We support North Carolina DCDEE-licensed child care centers serving children ages 0 to 5 years old, including NC Pre-K Classrooms, Early Head Start and Head Start Programs, Developmental Day Programs and GS 110-106 centers, focusing on teacher practices that can calm challenging behaviors. More information can be found here: https://www.childcareresourcesinc.org/technical-assistance We discussed that a second administrator is needed for the center based on your capacity. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Thank you for your time today. If you have questions or concerns regarding today’s visit, please contact me at Lisa.Eddins-Smith@dhhs.nc.gov or 980-748-6270. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: Childcare Network #325 Facility ID: 60004319 Consultant: LISA EDDINS-SMITH Operation Type: Center Case Number: 0525-332L Visit Date: 6/9/2025 Number Present: 61 Completed Date: 6/9/2025 Age: From 0 To 5 Total Minutes: 135 Time In: 09:30 AM Time Out: 11:45 AM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to obtain information regarding alleged violations of child care requirements. The compliance history 82% prior to today’s visit. Supervision, capacity, ratio, adequate/approved space and general license requirements were monitored during today’s visit. The center has a five-star license issued July 9, 2024, meeting enhanced ratio and space. Upon my arrival, I was greeted by Rebekah Richardson, Director. I explained the purpose of the visit and shared the allegations with Ms. Richardson. There are allegations of violations of child care requirements regarding the following: A staff member provided inappropriate discipline. A staff member handled a child in a rough manner. A staff member handled a child in an uncaring and not nurturing way. During today’s visit, I monitored all indoor classrooms, interviewed one (1) administrator, and interviewed three (3) teachers. I did not monitor Space 9 today. Another facility was using the space for a Preschool Graduation Ceremony. All participants and visitors here for the graduation used a designated entrance and exit separate from the facility entrance. During the visit, I observed children engaged in center play, outdoor play, circle time, teacher directed activities, and personal care routines. Nurturing and caring tones were heard with the children throughout the facility. Supervision and staff child ratios were observed in compliance. Findings: Based on interviews the following was determined today: A staff member provided inappropriate discipline is confirmed. On May 20, 2025, the Assistant Director shamed a child by waking the child from rest time, and stating “the wicked shall not rest.” A staff member handled a child in a rough manner is confirmed. On May 20, 2025, the Assistant Director forcibly pulled a child up by the arm while the child was sleeping to remove the child from a cot during naptime. A staff member handled a child in an uncaring and not nurturing way is confirmed. On May 20, 2025 a child with developmental needs was awakened by the Assistant Director from a nap and removed from a classroom . During the interviews two (2) staff members reported the allegations were reported to Childcare Network Ethics Point. It was stated that the incident was investigated by Gwen Preston, Employee Relations Specialist. According to interviews with the staff at the facility, the Assistant Director has been moved to another Childcare Network facility. During the interviews, it was stated by three (3) staff members that the child involved has developmental needs and often requires additional support. Administration or another staff member is called when assistance is needed. The following violations were cited today: Violation Number Comment Rule 904 A child was handled in a rough way, including shaking, pushing, shoving, pinching, slapping, biting, kicking, or spanking. On May 20, 2025, a staff member grabbed and forcibly pulled a sleeping child with developmental needs from a cot. .1803(a)(1) 1876 A child was yelled at, shamed, humiliated, frightened, threatened or bullied. On May 20, 2025, a sleeping child was awakened and shamed by a staff member stating “the wicked shall not rest.” .1803(a)(9) Compliance Statement Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. A follow-up visit will be conducted to monitor staff child ratios. On or before June 23, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Follow-up visits will be conducted to monitor for compliance of all child care requirements. Please be aware that any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Email the information to: Email the information to: Lisa.Eddins-Smith@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time-period. Technical Assistance We discussed reviewing your discipline policy and documenting review of the following rule with your staff: 10A NCAC 09 .1803 PROHIBITED DISCIPLINE IN CHILD CARE CENTERS (a)No child shall be subjected to any form of corporal punishment by the owner, operator, director, or staff of any child care center. For purposes of this Rule, "staff" shall mean any regular or substitute caregiver, any volunteer, and any auxiliary personnel, including cooks, secretaries, janitors, maids, or vehicle drivers. The following shall apply at all child care centers: (1) no child shall be handled roughly in any way, including shaking, pushing, shoving, pinching, slapping, biting, kicking, or spanking; (2) no child shall be placed in a locked room, closet, or box or be left alone in a room separated from staff; (3)no discipline shall be delegated to another child; (4) no food shall be withheld as punishment or given as a means of reward; (5) no child shall be disciplined for toileting accidents; (6) no child shall be disciplined for not sleeping during rest period; (7) no child shall be disciplined by assigning chores that require contact with or use of hazardous materials, such as cleaning bathrooms, floors, or emptying diaper pails; (8)physical activity, such as running laps and doing push-ups, shall not be withheld as punishment or required as punishment; (9)no child shall be yelled at, shamed, humiliated, frightened, threatened, or bullied; and (10) no child shall be restrained as a form of discipline unless the child's safety or the safety of others is at risk. For purposes of this Rule, "restraining" shall mean that a caregiver physically holds a child in a manner that restricts the child's movement, for a minimum amount of time necessary to ensure a safe environment. Notwithstanding any other provision of this Rule, no child shall be restrained through the use of heavy objects, including a caregiver's body, or any device such as straps, blankets, car seats, or cribs. (b) Discipline practices shall be age and developmentally appropriate. We discussed supporting your teachers serving young children by utilizing Healthy Social Behaviors Resources. You can access a help line at //www.childcareresourcesinc.org/challenging-behaviors-helpline Specialists with the Birth-to-Three Quality Initiative partner with classroom teachers and administrators to help them set goals and accomplish what matters most to them for the benefit of the children and families they serve. The Healthy Social Behaviors Project (HSB) assists centers to address behavioral issues in young children through services that help to identify, prevent and modify challenging behaviors, with the goal of reducing the expulsion rate and promoting healthy social-emotional development for all children in NC licensed child care centers. We support North Carolina DCDEE-licensed child care centers serving children ages 0 to 5 years old, including NC Pre-K Classrooms, Early Head Start and Head Start Programs, Developmental Day Programs and GS 110-106 centers, focusing on teacher practices that can calm challenging behaviors. More information can be found here: https://www.childcareresourcesinc.org/technical-assistance We discussed that a second administrator is needed for the center based on your capacity. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Thank you for your time today. If you have questions or concerns regarding today’s visit, please contact me at Lisa.Eddins-Smith@dhhs.nc.gov or 980-748-6270. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0713 · Violation

Name of Operation: Childcare Network #325 Facility ID: 60004319 Consultant: LISA EDDINS-SMITH Operation Type: Center Case Number: 0425-218L Visit Date: 4/21/2025 Number Present: 39 Completed Date: 4/21/2025 Age: From 0 To 7 Total Minutes: 135 Time In: 12:05 PM Time Out: 02:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to obtain information regarding alleged violations of child care requirements. The compliance history 81% prior to today’s visit. Supervision, capacity, ratio, adequate/approved space and general license requirements were monitored during today’s visit. The center has a five-star license issued July 9, 2024, meeting enhanced ratio and space. Upon my arrival Rebekah Richardson, Director greeted me. I explained the purpose of the visit and shared the allegations with Ms. Richardson. Kayla Smith, Assistant Director, was in a classroom. The allegations are: The center is out of ratio. Infant feeding plans are not being followed. During today’s visit, I monitored all indoor classrooms, reviewed infant feeding schedules, interviewed four (4) teachers, the center cook and two (2) administrators. NC PreK was not present today due to Spring Break. During the visit, I observed children in personal care routines and transitioning to rest time. Nurturing and caring tones were heard with the children throughout the facility. Supervision and staff child ratios were observed in compliance. The courtyard door to the building containing the toddler, twos, threes and NC Pre-K classrooms did not shut tightly allowing entrance to the building without a code. I spoke with Ms. Richardson about this and she requested facilities management to come repair the door. Findings: Based on interviews it was determined that the center is out of ratio is confirmed. It was stated that NC Pre-K wrap around care was out of ratio with 1 staff and 15 children ages four and five years old at approximately 4:00 pm one afternoon the week of April 7, 2025. It was stated that the toddler room was out of ratio at nap time recently with 1 teacher and 6 children, one of which was under one (1) year old. Based on interviews, observations, and records review it was determined that Infant Feeding Plans are not being followed is unconfirmed. The following violation was cited today: Violation Number Comment Rule 1756 Enhanced staff/child ratios and group sizes were not met.NC Pre-K wrap around care was out of ratio with 1 staff and 15 children at approximately 4:00 pm one afternoon the week of April 7, 2025. The toddler room was out of ratio at nap time recently with 1 teacher and 6 children, one of which was under one (1) year old. 10A NCAC 09 .2818 Compliance Statement Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. A follow-up visit will be conducted to monitor staff child ratios. On or before May 5, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware that any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. A follow-up visit will be conducted. Email the information to: Email the information to: Lisa.Eddins-Smith@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time-period. Additional visits will be conducted to monitor compliance with child care requirements. Technical Assistance Ratio We discussed Enhanced Ratio requirements, 10A NCAC 09 .2818 ENHANCED STAFF/CHILD RATIOS FOR A RATED LICENSE FOR CHILD CARE CENTERS The center shall comply with the following staff/child ratios and maximum group sizes. Age Ratio Staff/Children Maximum Group Size 0 to 12 Months 1/5 10 1 to 2 Years 1/6 12 2 to 3 Years 1/9 18 3 to 4 Years 1/10 20 4 to 5 Years 1/13 25 5 to 6 Years 1/15 25 6 Years and Older 1/20 25 We discussed the following requirements, 10A NCAC 09 .0713 STAFF/CHILD RATIOS FOR CENTERS regarding ratio: (1) when combining age groups, the staff/child ratio for the youngest child in the group shall be maintained for the entire group; (2) children of all ages may be cared for together in groups for the first and last operating hour of the day, provided the staff/child ratio for the youngest child in the group is maintained; (3) a child two years of age and older may be placed with children under one year of age when a physician certifies that the developmental age of the child makes this placement appropriate; (4) when determined to be developmentally appropriate by the operator and parent, a child age two or older may be placed one age level above his or her chronological age without affecting the staff/child ratio for that group. This provision shall be limited to one child per group; (5) except as provided in Subparagraphs (2) and (3) of this Paragraph, children under one year of age shall be kept separate from children two years of age and over; (6) except as provided in Subparagraph (2) of this Paragraph, children between the ages of 12 months and 24 months shall not be grouped with older children unless all children in the group are less than three years of age; (7) when only one caregiver is required to meet the staff/child ratio and no children under two years of age are in care, that caregiver may concurrently perform food preparation or other duties such as cleaning, activity planning and set up, or communication with families, that are not direct child care responsibilities as long as supervision of the children as specified in 10A NCAC 09 .1801 is maintained; (8) except as provided in Subparagraph (7) of this Paragraph, staff members and child care administrators who are counted in meeting the staff/child ratios as stated in this Rule shall not concurrently perform food preparation or other duties that are not direct child care responsibilities; (9) when only one caregiver is required to meet the staff/child ratio, the center shall post the name, address, and telephone number of an adult who has agreed in writing to be available to provide emergency relief; and (10) the staff/child ratio applicable to a classroom as described in this Paragraph shall be posted in that classroom in an area that parents are able to view at all times. We discussed 10A NCAC 09 .0714 OTHER STAFFING REQUIREMENTS Each child care center shall have a child care administrator who shall be responsible for monitoring the program and overseeing administrative duties of the center. This requirement may be met by having one or more persons on site who meet the requirements for a child care administrator as set forth in G.S. 110-91(8) and according to the licensed capacity of the center. The child care administrator shall be on-site in accordance with the following chart: Licensed Capacity Weekly On-Site Hours Less than 30 children 20 30-79 children 25 80-199 children 30 200 or more children 40 The child care administrator's required weekly hours may include those hours that he or she is off-site due to administrative duties, illness or vacation. One person who meets the requirements for a child care administrator or lead teacher as set forth in G.S. 110- 91(8) shall be on site during the center's operating hours, except that a person who is at least 18 years old with at least a high school diploma or its equivalent and who has a minimum of one year's experience working with children in a child care center may be on duty at the beginning or end of the operating day provided that: (1) no more than 10 children are present; (2) the staff person has worked in that center for three months; and (3) the staff person has completed the orientation training required in Rule .1101 of this Section. One person who meets the requirements for a lead teacher shall be responsible for each group of children except as provided in Paragraph (b) of this Rule. This requirement may be met by having one or more persons who meet the requirements for a lead teacher responsible for the same group of children. Each lead teacher shall be responsible for only one group of children at a time. Each group of children shall have a lead teacher in attendance for at least two-thirds of the total daily hours of operation, based on a normal working schedule, and may include times when the lead teacher may not be in attendance due to circumstances such as illness or vacation. No aide shall have responsibility for a group of children except as provided in Paragraph (b) of this Rule. Nothing contained in this Chapter shall be construed to preclude a "qualified person with a disability," as defined by G.S. 168A-3(9), or a "qualified individual with a disability," as defined by the Americans With Disabilities Act at 42 U.S.C. 12111(8), from working in a licensed child care facility. Administrative Action Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development will take administrative action (AA) against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time-period. We discussed that Administrative Action(AA) will be taken against the center. Please contact me once the AA is received via certified mail. We will review the action and the stipulations your center will be required to complete based on the action At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Thank you for your time today. If you have questions or concerns regarding today’s visit, please contact me at Lisa.Eddins-Smith@dhhs.nc.gov or 980-748-6270. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0714 · Violation

Name of Operation: Childcare Network #325 Facility ID: 60004319 Consultant: LISA EDDINS-SMITH Operation Type: Center Case Number: 0425-218L Visit Date: 4/21/2025 Number Present: 39 Completed Date: 4/21/2025 Age: From 0 To 7 Total Minutes: 135 Time In: 12:05 PM Time Out: 02:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to obtain information regarding alleged violations of child care requirements. The compliance history 81% prior to today’s visit. Supervision, capacity, ratio, adequate/approved space and general license requirements were monitored during today’s visit. The center has a five-star license issued July 9, 2024, meeting enhanced ratio and space. Upon my arrival Rebekah Richardson, Director greeted me. I explained the purpose of the visit and shared the allegations with Ms. Richardson. Kayla Smith, Assistant Director, was in a classroom. The allegations are: The center is out of ratio. Infant feeding plans are not being followed. During today’s visit, I monitored all indoor classrooms, reviewed infant feeding schedules, interviewed four (4) teachers, the center cook and two (2) administrators. NC PreK was not present today due to Spring Break. During the visit, I observed children in personal care routines and transitioning to rest time. Nurturing and caring tones were heard with the children throughout the facility. Supervision and staff child ratios were observed in compliance. The courtyard door to the building containing the toddler, twos, threes and NC Pre-K classrooms did not shut tightly allowing entrance to the building without a code. I spoke with Ms. Richardson about this and she requested facilities management to come repair the door. Findings: Based on interviews it was determined that the center is out of ratio is confirmed. It was stated that NC Pre-K wrap around care was out of ratio with 1 staff and 15 children ages four and five years old at approximately 4:00 pm one afternoon the week of April 7, 2025. It was stated that the toddler room was out of ratio at nap time recently with 1 teacher and 6 children, one of which was under one (1) year old. Based on interviews, observations, and records review it was determined that Infant Feeding Plans are not being followed is unconfirmed. The following violation was cited today: Violation Number Comment Rule 1756 Enhanced staff/child ratios and group sizes were not met.NC Pre-K wrap around care was out of ratio with 1 staff and 15 children at approximately 4:00 pm one afternoon the week of April 7, 2025. The toddler room was out of ratio at nap time recently with 1 teacher and 6 children, one of which was under one (1) year old. 10A NCAC 09 .2818 Compliance Statement Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. A follow-up visit will be conducted to monitor staff child ratios. On or before May 5, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware that any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. A follow-up visit will be conducted. Email the information to: Email the information to: Lisa.Eddins-Smith@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time-period. Additional visits will be conducted to monitor compliance with child care requirements. Technical Assistance Ratio We discussed Enhanced Ratio requirements, 10A NCAC 09 .2818 ENHANCED STAFF/CHILD RATIOS FOR A RATED LICENSE FOR CHILD CARE CENTERS The center shall comply with the following staff/child ratios and maximum group sizes. Age Ratio Staff/Children Maximum Group Size 0 to 12 Months 1/5 10 1 to 2 Years 1/6 12 2 to 3 Years 1/9 18 3 to 4 Years 1/10 20 4 to 5 Years 1/13 25 5 to 6 Years 1/15 25 6 Years and Older 1/20 25 We discussed the following requirements, 10A NCAC 09 .0713 STAFF/CHILD RATIOS FOR CENTERS regarding ratio: (1) when combining age groups, the staff/child ratio for the youngest child in the group shall be maintained for the entire group; (2) children of all ages may be cared for together in groups for the first and last operating hour of the day, provided the staff/child ratio for the youngest child in the group is maintained; (3) a child two years of age and older may be placed with children under one year of age when a physician certifies that the developmental age of the child makes this placement appropriate; (4) when determined to be developmentally appropriate by the operator and parent, a child age two or older may be placed one age level above his or her chronological age without affecting the staff/child ratio for that group. This provision shall be limited to one child per group; (5) except as provided in Subparagraphs (2) and (3) of this Paragraph, children under one year of age shall be kept separate from children two years of age and over; (6) except as provided in Subparagraph (2) of this Paragraph, children between the ages of 12 months and 24 months shall not be grouped with older children unless all children in the group are less than three years of age; (7) when only one caregiver is required to meet the staff/child ratio and no children under two years of age are in care, that caregiver may concurrently perform food preparation or other duties such as cleaning, activity planning and set up, or communication with families, that are not direct child care responsibilities as long as supervision of the children as specified in 10A NCAC 09 .1801 is maintained; (8) except as provided in Subparagraph (7) of this Paragraph, staff members and child care administrators who are counted in meeting the staff/child ratios as stated in this Rule shall not concurrently perform food preparation or other duties that are not direct child care responsibilities; (9) when only one caregiver is required to meet the staff/child ratio, the center shall post the name, address, and telephone number of an adult who has agreed in writing to be available to provide emergency relief; and (10) the staff/child ratio applicable to a classroom as described in this Paragraph shall be posted in that classroom in an area that parents are able to view at all times. We discussed 10A NCAC 09 .0714 OTHER STAFFING REQUIREMENTS Each child care center shall have a child care administrator who shall be responsible for monitoring the program and overseeing administrative duties of the center. This requirement may be met by having one or more persons on site who meet the requirements for a child care administrator as set forth in G.S. 110-91(8) and according to the licensed capacity of the center. The child care administrator shall be on-site in accordance with the following chart: Licensed Capacity Weekly On-Site Hours Less than 30 children 20 30-79 children 25 80-199 children 30 200 or more children 40 The child care administrator's required weekly hours may include those hours that he or she is off-site due to administrative duties, illness or vacation. One person who meets the requirements for a child care administrator or lead teacher as set forth in G.S. 110- 91(8) shall be on site during the center's operating hours, except that a person who is at least 18 years old with at least a high school diploma or its equivalent and who has a minimum of one year's experience working with children in a child care center may be on duty at the beginning or end of the operating day provided that: (1) no more than 10 children are present; (2) the staff person has worked in that center for three months; and (3) the staff person has completed the orientation training required in Rule .1101 of this Section. One person who meets the requirements for a lead teacher shall be responsible for each group of children except as provided in Paragraph (b) of this Rule. This requirement may be met by having one or more persons who meet the requirements for a lead teacher responsible for the same group of children. Each lead teacher shall be responsible for only one group of children at a time. Each group of children shall have a lead teacher in attendance for at least two-thirds of the total daily hours of operation, based on a normal working schedule, and may include times when the lead teacher may not be in attendance due to circumstances such as illness or vacation. No aide shall have responsibility for a group of children except as provided in Paragraph (b) of this Rule. Nothing contained in this Chapter shall be construed to preclude a "qualified person with a disability," as defined by G.S. 168A-3(9), or a "qualified individual with a disability," as defined by the Americans With Disabilities Act at 42 U.S.C. 12111(8), from working in a licensed child care facility. Administrative Action Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development will take administrative action (AA) against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time-period. We discussed that Administrative Action(AA) will be taken against the center. Please contact me once the AA is received via certified mail. We will review the action and the stipulations your center will be required to complete based on the action At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Thank you for your time today. If you have questions or concerns regarding today’s visit, please contact me at Lisa.Eddins-Smith@dhhs.nc.gov or 980-748-6270. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1801 · Violation

Name of Operation: Childcare Network #325 Facility ID: 60004319 Consultant: LISA EDDINS-SMITH Operation Type: Center Case Number: 0425-218L Visit Date: 4/21/2025 Number Present: 39 Completed Date: 4/21/2025 Age: From 0 To 7 Total Minutes: 135 Time In: 12:05 PM Time Out: 02:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to obtain information regarding alleged violations of child care requirements. The compliance history 81% prior to today’s visit. Supervision, capacity, ratio, adequate/approved space and general license requirements were monitored during today’s visit. The center has a five-star license issued July 9, 2024, meeting enhanced ratio and space. Upon my arrival Rebekah Richardson, Director greeted me. I explained the purpose of the visit and shared the allegations with Ms. Richardson. Kayla Smith, Assistant Director, was in a classroom. The allegations are: The center is out of ratio. Infant feeding plans are not being followed. During today’s visit, I monitored all indoor classrooms, reviewed infant feeding schedules, interviewed four (4) teachers, the center cook and two (2) administrators. NC PreK was not present today due to Spring Break. During the visit, I observed children in personal care routines and transitioning to rest time. Nurturing and caring tones were heard with the children throughout the facility. Supervision and staff child ratios were observed in compliance. The courtyard door to the building containing the toddler, twos, threes and NC Pre-K classrooms did not shut tightly allowing entrance to the building without a code. I spoke with Ms. Richardson about this and she requested facilities management to come repair the door. Findings: Based on interviews it was determined that the center is out of ratio is confirmed. It was stated that NC Pre-K wrap around care was out of ratio with 1 staff and 15 children ages four and five years old at approximately 4:00 pm one afternoon the week of April 7, 2025. It was stated that the toddler room was out of ratio at nap time recently with 1 teacher and 6 children, one of which was under one (1) year old. Based on interviews, observations, and records review it was determined that Infant Feeding Plans are not being followed is unconfirmed. The following violation was cited today: Violation Number Comment Rule 1756 Enhanced staff/child ratios and group sizes were not met.NC Pre-K wrap around care was out of ratio with 1 staff and 15 children at approximately 4:00 pm one afternoon the week of April 7, 2025. The toddler room was out of ratio at nap time recently with 1 teacher and 6 children, one of which was under one (1) year old. 10A NCAC 09 .2818 Compliance Statement Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. A follow-up visit will be conducted to monitor staff child ratios. On or before May 5, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware that any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. A follow-up visit will be conducted. Email the information to: Email the information to: Lisa.Eddins-Smith@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time-period. Additional visits will be conducted to monitor compliance with child care requirements. Technical Assistance Ratio We discussed Enhanced Ratio requirements, 10A NCAC 09 .2818 ENHANCED STAFF/CHILD RATIOS FOR A RATED LICENSE FOR CHILD CARE CENTERS The center shall comply with the following staff/child ratios and maximum group sizes. Age Ratio Staff/Children Maximum Group Size 0 to 12 Months 1/5 10 1 to 2 Years 1/6 12 2 to 3 Years 1/9 18 3 to 4 Years 1/10 20 4 to 5 Years 1/13 25 5 to 6 Years 1/15 25 6 Years and Older 1/20 25 We discussed the following requirements, 10A NCAC 09 .0713 STAFF/CHILD RATIOS FOR CENTERS regarding ratio: (1) when combining age groups, the staff/child ratio for the youngest child in the group shall be maintained for the entire group; (2) children of all ages may be cared for together in groups for the first and last operating hour of the day, provided the staff/child ratio for the youngest child in the group is maintained; (3) a child two years of age and older may be placed with children under one year of age when a physician certifies that the developmental age of the child makes this placement appropriate; (4) when determined to be developmentally appropriate by the operator and parent, a child age two or older may be placed one age level above his or her chronological age without affecting the staff/child ratio for that group. This provision shall be limited to one child per group; (5) except as provided in Subparagraphs (2) and (3) of this Paragraph, children under one year of age shall be kept separate from children two years of age and over; (6) except as provided in Subparagraph (2) of this Paragraph, children between the ages of 12 months and 24 months shall not be grouped with older children unless all children in the group are less than three years of age; (7) when only one caregiver is required to meet the staff/child ratio and no children under two years of age are in care, that caregiver may concurrently perform food preparation or other duties such as cleaning, activity planning and set up, or communication with families, that are not direct child care responsibilities as long as supervision of the children as specified in 10A NCAC 09 .1801 is maintained; (8) except as provided in Subparagraph (7) of this Paragraph, staff members and child care administrators who are counted in meeting the staff/child ratios as stated in this Rule shall not concurrently perform food preparation or other duties that are not direct child care responsibilities; (9) when only one caregiver is required to meet the staff/child ratio, the center shall post the name, address, and telephone number of an adult who has agreed in writing to be available to provide emergency relief; and (10) the staff/child ratio applicable to a classroom as described in this Paragraph shall be posted in that classroom in an area that parents are able to view at all times. We discussed 10A NCAC 09 .0714 OTHER STAFFING REQUIREMENTS Each child care center shall have a child care administrator who shall be responsible for monitoring the program and overseeing administrative duties of the center. This requirement may be met by having one or more persons on site who meet the requirements for a child care administrator as set forth in G.S. 110-91(8) and according to the licensed capacity of the center. The child care administrator shall be on-site in accordance with the following chart: Licensed Capacity Weekly On-Site Hours Less than 30 children 20 30-79 children 25 80-199 children 30 200 or more children 40 The child care administrator's required weekly hours may include those hours that he or she is off-site due to administrative duties, illness or vacation. One person who meets the requirements for a child care administrator or lead teacher as set forth in G.S. 110- 91(8) shall be on site during the center's operating hours, except that a person who is at least 18 years old with at least a high school diploma or its equivalent and who has a minimum of one year's experience working with children in a child care center may be on duty at the beginning or end of the operating day provided that: (1) no more than 10 children are present; (2) the staff person has worked in that center for three months; and (3) the staff person has completed the orientation training required in Rule .1101 of this Section. One person who meets the requirements for a lead teacher shall be responsible for each group of children except as provided in Paragraph (b) of this Rule. This requirement may be met by having one or more persons who meet the requirements for a lead teacher responsible for the same group of children. Each lead teacher shall be responsible for only one group of children at a time. Each group of children shall have a lead teacher in attendance for at least two-thirds of the total daily hours of operation, based on a normal working schedule, and may include times when the lead teacher may not be in attendance due to circumstances such as illness or vacation. No aide shall have responsibility for a group of children except as provided in Paragraph (b) of this Rule. Nothing contained in this Chapter shall be construed to preclude a "qualified person with a disability," as defined by G.S. 168A-3(9), or a "qualified individual with a disability," as defined by the Americans With Disabilities Act at 42 U.S.C. 12111(8), from working in a licensed child care facility. Administrative Action Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development will take administrative action (AA) against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time-period. We discussed that Administrative Action(AA) will be taken against the center. Please contact me once the AA is received via certified mail. We will review the action and the stipulations your center will be required to complete based on the action At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Thank you for your time today. If you have questions or concerns regarding today’s visit, please contact me at Lisa.Eddins-Smith@dhhs.nc.gov or 980-748-6270. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .2818 · Violation

Name of Operation: Childcare Network #325 Facility ID: 60004319 Consultant: LISA EDDINS-SMITH Operation Type: Center Case Number: 0425-218L Visit Date: 4/21/2025 Number Present: 39 Completed Date: 4/21/2025 Age: From 0 To 7 Total Minutes: 135 Time In: 12:05 PM Time Out: 02:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to obtain information regarding alleged violations of child care requirements. The compliance history 81% prior to today’s visit. Supervision, capacity, ratio, adequate/approved space and general license requirements were monitored during today’s visit. The center has a five-star license issued July 9, 2024, meeting enhanced ratio and space. Upon my arrival Rebekah Richardson, Director greeted me. I explained the purpose of the visit and shared the allegations with Ms. Richardson. Kayla Smith, Assistant Director, was in a classroom. The allegations are: The center is out of ratio. Infant feeding plans are not being followed. During today’s visit, I monitored all indoor classrooms, reviewed infant feeding schedules, interviewed four (4) teachers, the center cook and two (2) administrators. NC PreK was not present today due to Spring Break. During the visit, I observed children in personal care routines and transitioning to rest time. Nurturing and caring tones were heard with the children throughout the facility. Supervision and staff child ratios were observed in compliance. The courtyard door to the building containing the toddler, twos, threes and NC Pre-K classrooms did not shut tightly allowing entrance to the building without a code. I spoke with Ms. Richardson about this and she requested facilities management to come repair the door. Findings: Based on interviews it was determined that the center is out of ratio is confirmed. It was stated that NC Pre-K wrap around care was out of ratio with 1 staff and 15 children ages four and five years old at approximately 4:00 pm one afternoon the week of April 7, 2025. It was stated that the toddler room was out of ratio at nap time recently with 1 teacher and 6 children, one of which was under one (1) year old. Based on interviews, observations, and records review it was determined that Infant Feeding Plans are not being followed is unconfirmed. The following violation was cited today: Violation Number Comment Rule 1756 Enhanced staff/child ratios and group sizes were not met.NC Pre-K wrap around care was out of ratio with 1 staff and 15 children at approximately 4:00 pm one afternoon the week of April 7, 2025. The toddler room was out of ratio at nap time recently with 1 teacher and 6 children, one of which was under one (1) year old. 10A NCAC 09 .2818 Compliance Statement Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. A follow-up visit will be conducted to monitor staff child ratios. On or before May 5, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware that any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. A follow-up visit will be conducted. Email the information to: Email the information to: Lisa.Eddins-Smith@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time-period. Additional visits will be conducted to monitor compliance with child care requirements. Technical Assistance Ratio We discussed Enhanced Ratio requirements, 10A NCAC 09 .2818 ENHANCED STAFF/CHILD RATIOS FOR A RATED LICENSE FOR CHILD CARE CENTERS The center shall comply with the following staff/child ratios and maximum group sizes. Age Ratio Staff/Children Maximum Group Size 0 to 12 Months 1/5 10 1 to 2 Years 1/6 12 2 to 3 Years 1/9 18 3 to 4 Years 1/10 20 4 to 5 Years 1/13 25 5 to 6 Years 1/15 25 6 Years and Older 1/20 25 We discussed the following requirements, 10A NCAC 09 .0713 STAFF/CHILD RATIOS FOR CENTERS regarding ratio: (1) when combining age groups, the staff/child ratio for the youngest child in the group shall be maintained for the entire group; (2) children of all ages may be cared for together in groups for the first and last operating hour of the day, provided the staff/child ratio for the youngest child in the group is maintained; (3) a child two years of age and older may be placed with children under one year of age when a physician certifies that the developmental age of the child makes this placement appropriate; (4) when determined to be developmentally appropriate by the operator and parent, a child age two or older may be placed one age level above his or her chronological age without affecting the staff/child ratio for that group. This provision shall be limited to one child per group; (5) except as provided in Subparagraphs (2) and (3) of this Paragraph, children under one year of age shall be kept separate from children two years of age and over; (6) except as provided in Subparagraph (2) of this Paragraph, children between the ages of 12 months and 24 months shall not be grouped with older children unless all children in the group are less than three years of age; (7) when only one caregiver is required to meet the staff/child ratio and no children under two years of age are in care, that caregiver may concurrently perform food preparation or other duties such as cleaning, activity planning and set up, or communication with families, that are not direct child care responsibilities as long as supervision of the children as specified in 10A NCAC 09 .1801 is maintained; (8) except as provided in Subparagraph (7) of this Paragraph, staff members and child care administrators who are counted in meeting the staff/child ratios as stated in this Rule shall not concurrently perform food preparation or other duties that are not direct child care responsibilities; (9) when only one caregiver is required to meet the staff/child ratio, the center shall post the name, address, and telephone number of an adult who has agreed in writing to be available to provide emergency relief; and (10) the staff/child ratio applicable to a classroom as described in this Paragraph shall be posted in that classroom in an area that parents are able to view at all times. We discussed 10A NCAC 09 .0714 OTHER STAFFING REQUIREMENTS Each child care center shall have a child care administrator who shall be responsible for monitoring the program and overseeing administrative duties of the center. This requirement may be met by having one or more persons on site who meet the requirements for a child care administrator as set forth in G.S. 110-91(8) and according to the licensed capacity of the center. The child care administrator shall be on-site in accordance with the following chart: Licensed Capacity Weekly On-Site Hours Less than 30 children 20 30-79 children 25 80-199 children 30 200 or more children 40 The child care administrator's required weekly hours may include those hours that he or she is off-site due to administrative duties, illness or vacation. One person who meets the requirements for a child care administrator or lead teacher as set forth in G.S. 110- 91(8) shall be on site during the center's operating hours, except that a person who is at least 18 years old with at least a high school diploma or its equivalent and who has a minimum of one year's experience working with children in a child care center may be on duty at the beginning or end of the operating day provided that: (1) no more than 10 children are present; (2) the staff person has worked in that center for three months; and (3) the staff person has completed the orientation training required in Rule .1101 of this Section. One person who meets the requirements for a lead teacher shall be responsible for each group of children except as provided in Paragraph (b) of this Rule. This requirement may be met by having one or more persons who meet the requirements for a lead teacher responsible for the same group of children. Each lead teacher shall be responsible for only one group of children at a time. Each group of children shall have a lead teacher in attendance for at least two-thirds of the total daily hours of operation, based on a normal working schedule, and may include times when the lead teacher may not be in attendance due to circumstances such as illness or vacation. No aide shall have responsibility for a group of children except as provided in Paragraph (b) of this Rule. Nothing contained in this Chapter shall be construed to preclude a "qualified person with a disability," as defined by G.S. 168A-3(9), or a "qualified individual with a disability," as defined by the Americans With Disabilities Act at 42 U.S.C. 12111(8), from working in a licensed child care facility. Administrative Action Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development will take administrative action (AA) against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time-period. We discussed that Administrative Action(AA) will be taken against the center. Please contact me once the AA is received via certified mail. We will review the action and the stipulations your center will be required to complete based on the action At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Thank you for your time today. If you have questions or concerns regarding today’s visit, please contact me at Lisa.Eddins-Smith@dhhs.nc.gov or 980-748-6270. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110- 91 · Violation

Name of Operation: Childcare Network #325 Facility ID: 60004319 Consultant: LISA EDDINS-SMITH Operation Type: Center Case Number: 0425-218L Visit Date: 4/21/2025 Number Present: 39 Completed Date: 4/21/2025 Age: From 0 To 7 Total Minutes: 135 Time In: 12:05 PM Time Out: 02:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to obtain information regarding alleged violations of child care requirements. The compliance history 81% prior to today’s visit. Supervision, capacity, ratio, adequate/approved space and general license requirements were monitored during today’s visit. The center has a five-star license issued July 9, 2024, meeting enhanced ratio and space. Upon my arrival Rebekah Richardson, Director greeted me. I explained the purpose of the visit and shared the allegations with Ms. Richardson. Kayla Smith, Assistant Director, was in a classroom. The allegations are: The center is out of ratio. Infant feeding plans are not being followed. During today’s visit, I monitored all indoor classrooms, reviewed infant feeding schedules, interviewed four (4) teachers, the center cook and two (2) administrators. NC PreK was not present today due to Spring Break. During the visit, I observed children in personal care routines and transitioning to rest time. Nurturing and caring tones were heard with the children throughout the facility. Supervision and staff child ratios were observed in compliance. The courtyard door to the building containing the toddler, twos, threes and NC Pre-K classrooms did not shut tightly allowing entrance to the building without a code. I spoke with Ms. Richardson about this and she requested facilities management to come repair the door. Findings: Based on interviews it was determined that the center is out of ratio is confirmed. It was stated that NC Pre-K wrap around care was out of ratio with 1 staff and 15 children ages four and five years old at approximately 4:00 pm one afternoon the week of April 7, 2025. It was stated that the toddler room was out of ratio at nap time recently with 1 teacher and 6 children, one of which was under one (1) year old. Based on interviews, observations, and records review it was determined that Infant Feeding Plans are not being followed is unconfirmed. The following violation was cited today: Violation Number Comment Rule 1756 Enhanced staff/child ratios and group sizes were not met.NC Pre-K wrap around care was out of ratio with 1 staff and 15 children at approximately 4:00 pm one afternoon the week of April 7, 2025. The toddler room was out of ratio at nap time recently with 1 teacher and 6 children, one of which was under one (1) year old. 10A NCAC 09 .2818 Compliance Statement Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. A follow-up visit will be conducted to monitor staff child ratios. On or before May 5, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware that any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. A follow-up visit will be conducted. Email the information to: Email the information to: Lisa.Eddins-Smith@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time-period. Additional visits will be conducted to monitor compliance with child care requirements. Technical Assistance Ratio We discussed Enhanced Ratio requirements, 10A NCAC 09 .2818 ENHANCED STAFF/CHILD RATIOS FOR A RATED LICENSE FOR CHILD CARE CENTERS The center shall comply with the following staff/child ratios and maximum group sizes. Age Ratio Staff/Children Maximum Group Size 0 to 12 Months 1/5 10 1 to 2 Years 1/6 12 2 to 3 Years 1/9 18 3 to 4 Years 1/10 20 4 to 5 Years 1/13 25 5 to 6 Years 1/15 25 6 Years and Older 1/20 25 We discussed the following requirements, 10A NCAC 09 .0713 STAFF/CHILD RATIOS FOR CENTERS regarding ratio: (1) when combining age groups, the staff/child ratio for the youngest child in the group shall be maintained for the entire group; (2) children of all ages may be cared for together in groups for the first and last operating hour of the day, provided the staff/child ratio for the youngest child in the group is maintained; (3) a child two years of age and older may be placed with children under one year of age when a physician certifies that the developmental age of the child makes this placement appropriate; (4) when determined to be developmentally appropriate by the operator and parent, a child age two or older may be placed one age level above his or her chronological age without affecting the staff/child ratio for that group. This provision shall be limited to one child per group; (5) except as provided in Subparagraphs (2) and (3) of this Paragraph, children under one year of age shall be kept separate from children two years of age and over; (6) except as provided in Subparagraph (2) of this Paragraph, children between the ages of 12 months and 24 months shall not be grouped with older children unless all children in the group are less than three years of age; (7) when only one caregiver is required to meet the staff/child ratio and no children under two years of age are in care, that caregiver may concurrently perform food preparation or other duties such as cleaning, activity planning and set up, or communication with families, that are not direct child care responsibilities as long as supervision of the children as specified in 10A NCAC 09 .1801 is maintained; (8) except as provided in Subparagraph (7) of this Paragraph, staff members and child care administrators who are counted in meeting the staff/child ratios as stated in this Rule shall not concurrently perform food preparation or other duties that are not direct child care responsibilities; (9) when only one caregiver is required to meet the staff/child ratio, the center shall post the name, address, and telephone number of an adult who has agreed in writing to be available to provide emergency relief; and (10) the staff/child ratio applicable to a classroom as described in this Paragraph shall be posted in that classroom in an area that parents are able to view at all times. We discussed 10A NCAC 09 .0714 OTHER STAFFING REQUIREMENTS Each child care center shall have a child care administrator who shall be responsible for monitoring the program and overseeing administrative duties of the center. This requirement may be met by having one or more persons on site who meet the requirements for a child care administrator as set forth in G.S. 110-91(8) and according to the licensed capacity of the center. The child care administrator shall be on-site in accordance with the following chart: Licensed Capacity Weekly On-Site Hours Less than 30 children 20 30-79 children 25 80-199 children 30 200 or more children 40 The child care administrator's required weekly hours may include those hours that he or she is off-site due to administrative duties, illness or vacation. One person who meets the requirements for a child care administrator or lead teacher as set forth in G.S. 110- 91(8) shall be on site during the center's operating hours, except that a person who is at least 18 years old with at least a high school diploma or its equivalent and who has a minimum of one year's experience working with children in a child care center may be on duty at the beginning or end of the operating day provided that: (1) no more than 10 children are present; (2) the staff person has worked in that center for three months; and (3) the staff person has completed the orientation training required in Rule .1101 of this Section. One person who meets the requirements for a lead teacher shall be responsible for each group of children except as provided in Paragraph (b) of this Rule. This requirement may be met by having one or more persons who meet the requirements for a lead teacher responsible for the same group of children. Each lead teacher shall be responsible for only one group of children at a time. Each group of children shall have a lead teacher in attendance for at least two-thirds of the total daily hours of operation, based on a normal working schedule, and may include times when the lead teacher may not be in attendance due to circumstances such as illness or vacation. No aide shall have responsibility for a group of children except as provided in Paragraph (b) of this Rule. Nothing contained in this Chapter shall be construed to preclude a "qualified person with a disability," as defined by G.S. 168A-3(9), or a "qualified individual with a disability," as defined by the Americans With Disabilities Act at 42 U.S.C. 12111(8), from working in a licensed child care facility. Administrative Action Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development will take administrative action (AA) against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time-period. We discussed that Administrative Action(AA) will be taken against the center. Please contact me once the AA is received via certified mail. We will review the action and the stipulations your center will be required to complete based on the action At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Thank you for your time today. If you have questions or concerns regarding today’s visit, please contact me at Lisa.Eddins-Smith@dhhs.nc.gov or 980-748-6270. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: Childcare Network #325 Facility ID: 60004319 Consultant: LISA EDDINS-SMITH Operation Type: Center Case Number: 0425-218L Visit Date: 4/21/2025 Number Present: 39 Completed Date: 4/21/2025 Age: From 0 To 7 Total Minutes: 135 Time In: 12:05 PM Time Out: 02:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to obtain information regarding alleged violations of child care requirements. The compliance history 81% prior to today’s visit. Supervision, capacity, ratio, adequate/approved space and general license requirements were monitored during today’s visit. The center has a five-star license issued July 9, 2024, meeting enhanced ratio and space. Upon my arrival Rebekah Richardson, Director greeted me. I explained the purpose of the visit and shared the allegations with Ms. Richardson. Kayla Smith, Assistant Director, was in a classroom. The allegations are: The center is out of ratio. Infant feeding plans are not being followed. During today’s visit, I monitored all indoor classrooms, reviewed infant feeding schedules, interviewed four (4) teachers, the center cook and two (2) administrators. NC PreK was not present today due to Spring Break. During the visit, I observed children in personal care routines and transitioning to rest time. Nurturing and caring tones were heard with the children throughout the facility. Supervision and staff child ratios were observed in compliance. The courtyard door to the building containing the toddler, twos, threes and NC Pre-K classrooms did not shut tightly allowing entrance to the building without a code. I spoke with Ms. Richardson about this and she requested facilities management to come repair the door. Findings: Based on interviews it was determined that the center is out of ratio is confirmed. It was stated that NC Pre-K wrap around care was out of ratio with 1 staff and 15 children ages four and five years old at approximately 4:00 pm one afternoon the week of April 7, 2025. It was stated that the toddler room was out of ratio at nap time recently with 1 teacher and 6 children, one of which was under one (1) year old. Based on interviews, observations, and records review it was determined that Infant Feeding Plans are not being followed is unconfirmed. The following violation was cited today: Violation Number Comment Rule 1756 Enhanced staff/child ratios and group sizes were not met.NC Pre-K wrap around care was out of ratio with 1 staff and 15 children at approximately 4:00 pm one afternoon the week of April 7, 2025. The toddler room was out of ratio at nap time recently with 1 teacher and 6 children, one of which was under one (1) year old. 10A NCAC 09 .2818 Compliance Statement Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. A follow-up visit will be conducted to monitor staff child ratios. On or before May 5, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware that any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. A follow-up visit will be conducted. Email the information to: Email the information to: Lisa.Eddins-Smith@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time-period. Additional visits will be conducted to monitor compliance with child care requirements. Technical Assistance Ratio We discussed Enhanced Ratio requirements, 10A NCAC 09 .2818 ENHANCED STAFF/CHILD RATIOS FOR A RATED LICENSE FOR CHILD CARE CENTERS The center shall comply with the following staff/child ratios and maximum group sizes. Age Ratio Staff/Children Maximum Group Size 0 to 12 Months 1/5 10 1 to 2 Years 1/6 12 2 to 3 Years 1/9 18 3 to 4 Years 1/10 20 4 to 5 Years 1/13 25 5 to 6 Years 1/15 25 6 Years and Older 1/20 25 We discussed the following requirements, 10A NCAC 09 .0713 STAFF/CHILD RATIOS FOR CENTERS regarding ratio: (1) when combining age groups, the staff/child ratio for the youngest child in the group shall be maintained for the entire group; (2) children of all ages may be cared for together in groups for the first and last operating hour of the day, provided the staff/child ratio for the youngest child in the group is maintained; (3) a child two years of age and older may be placed with children under one year of age when a physician certifies that the developmental age of the child makes this placement appropriate; (4) when determined to be developmentally appropriate by the operator and parent, a child age two or older may be placed one age level above his or her chronological age without affecting the staff/child ratio for that group. This provision shall be limited to one child per group; (5) except as provided in Subparagraphs (2) and (3) of this Paragraph, children under one year of age shall be kept separate from children two years of age and over; (6) except as provided in Subparagraph (2) of this Paragraph, children between the ages of 12 months and 24 months shall not be grouped with older children unless all children in the group are less than three years of age; (7) when only one caregiver is required to meet the staff/child ratio and no children under two years of age are in care, that caregiver may concurrently perform food preparation or other duties such as cleaning, activity planning and set up, or communication with families, that are not direct child care responsibilities as long as supervision of the children as specified in 10A NCAC 09 .1801 is maintained; (8) except as provided in Subparagraph (7) of this Paragraph, staff members and child care administrators who are counted in meeting the staff/child ratios as stated in this Rule shall not concurrently perform food preparation or other duties that are not direct child care responsibilities; (9) when only one caregiver is required to meet the staff/child ratio, the center shall post the name, address, and telephone number of an adult who has agreed in writing to be available to provide emergency relief; and (10) the staff/child ratio applicable to a classroom as described in this Paragraph shall be posted in that classroom in an area that parents are able to view at all times. We discussed 10A NCAC 09 .0714 OTHER STAFFING REQUIREMENTS Each child care center shall have a child care administrator who shall be responsible for monitoring the program and overseeing administrative duties of the center. This requirement may be met by having one or more persons on site who meet the requirements for a child care administrator as set forth in G.S. 110-91(8) and according to the licensed capacity of the center. The child care administrator shall be on-site in accordance with the following chart: Licensed Capacity Weekly On-Site Hours Less than 30 children 20 30-79 children 25 80-199 children 30 200 or more children 40 The child care administrator's required weekly hours may include those hours that he or she is off-site due to administrative duties, illness or vacation. One person who meets the requirements for a child care administrator or lead teacher as set forth in G.S. 110- 91(8) shall be on site during the center's operating hours, except that a person who is at least 18 years old with at least a high school diploma or its equivalent and who has a minimum of one year's experience working with children in a child care center may be on duty at the beginning or end of the operating day provided that: (1) no more than 10 children are present; (2) the staff person has worked in that center for three months; and (3) the staff person has completed the orientation training required in Rule .1101 of this Section. One person who meets the requirements for a lead teacher shall be responsible for each group of children except as provided in Paragraph (b) of this Rule. This requirement may be met by having one or more persons who meet the requirements for a lead teacher responsible for the same group of children. Each lead teacher shall be responsible for only one group of children at a time. Each group of children shall have a lead teacher in attendance for at least two-thirds of the total daily hours of operation, based on a normal working schedule, and may include times when the lead teacher may not be in attendance due to circumstances such as illness or vacation. No aide shall have responsibility for a group of children except as provided in Paragraph (b) of this Rule. Nothing contained in this Chapter shall be construed to preclude a "qualified person with a disability," as defined by G.S. 168A-3(9), or a "qualified individual with a disability," as defined by the Americans With Disabilities Act at 42 U.S.C. 12111(8), from working in a licensed child care facility. Administrative Action Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development will take administrative action (AA) against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time-period. We discussed that Administrative Action(AA) will be taken against the center. Please contact me once the AA is received via certified mail. We will review the action and the stipulations your center will be required to complete based on the action At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Thank you for your time today. If you have questions or concerns regarding today’s visit, please contact me at Lisa.Eddins-Smith@dhhs.nc.gov or 980-748-6270. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: Childcare Network #325 Facility ID: 60004319 Consultant: LISA EDDINS-SMITH Operation Type: Center Case Number: 0425-218L Visit Date: 4/21/2025 Number Present: 39 Completed Date: 4/21/2025 Age: From 0 To 7 Total Minutes: 135 Time In: 12:05 PM Time Out: 02:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to obtain information regarding alleged violations of child care requirements. The compliance history 81% prior to today’s visit. Supervision, capacity, ratio, adequate/approved space and general license requirements were monitored during today’s visit. The center has a five-star license issued July 9, 2024, meeting enhanced ratio and space. Upon my arrival Rebekah Richardson, Director greeted me. I explained the purpose of the visit and shared the allegations with Ms. Richardson. Kayla Smith, Assistant Director, was in a classroom. The allegations are: The center is out of ratio. Infant feeding plans are not being followed. During today’s visit, I monitored all indoor classrooms, reviewed infant feeding schedules, interviewed four (4) teachers, the center cook and two (2) administrators. NC PreK was not present today due to Spring Break. During the visit, I observed children in personal care routines and transitioning to rest time. Nurturing and caring tones were heard with the children throughout the facility. Supervision and staff child ratios were observed in compliance. The courtyard door to the building containing the toddler, twos, threes and NC Pre-K classrooms did not shut tightly allowing entrance to the building without a code. I spoke with Ms. Richardson about this and she requested facilities management to come repair the door. Findings: Based on interviews it was determined that the center is out of ratio is confirmed. It was stated that NC Pre-K wrap around care was out of ratio with 1 staff and 15 children ages four and five years old at approximately 4:00 pm one afternoon the week of April 7, 2025. It was stated that the toddler room was out of ratio at nap time recently with 1 teacher and 6 children, one of which was under one (1) year old. Based on interviews, observations, and records review it was determined that Infant Feeding Plans are not being followed is unconfirmed. The following violation was cited today: Violation Number Comment Rule 1756 Enhanced staff/child ratios and group sizes were not met.NC Pre-K wrap around care was out of ratio with 1 staff and 15 children at approximately 4:00 pm one afternoon the week of April 7, 2025. The toddler room was out of ratio at nap time recently with 1 teacher and 6 children, one of which was under one (1) year old. 10A NCAC 09 .2818 Compliance Statement Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. A follow-up visit will be conducted to monitor staff child ratios. On or before May 5, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware that any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. A follow-up visit will be conducted. Email the information to: Email the information to: Lisa.Eddins-Smith@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time-period. Additional visits will be conducted to monitor compliance with child care requirements. Technical Assistance Ratio We discussed Enhanced Ratio requirements, 10A NCAC 09 .2818 ENHANCED STAFF/CHILD RATIOS FOR A RATED LICENSE FOR CHILD CARE CENTERS The center shall comply with the following staff/child ratios and maximum group sizes. Age Ratio Staff/Children Maximum Group Size 0 to 12 Months 1/5 10 1 to 2 Years 1/6 12 2 to 3 Years 1/9 18 3 to 4 Years 1/10 20 4 to 5 Years 1/13 25 5 to 6 Years 1/15 25 6 Years and Older 1/20 25 We discussed the following requirements, 10A NCAC 09 .0713 STAFF/CHILD RATIOS FOR CENTERS regarding ratio: (1) when combining age groups, the staff/child ratio for the youngest child in the group shall be maintained for the entire group; (2) children of all ages may be cared for together in groups for the first and last operating hour of the day, provided the staff/child ratio for the youngest child in the group is maintained; (3) a child two years of age and older may be placed with children under one year of age when a physician certifies that the developmental age of the child makes this placement appropriate; (4) when determined to be developmentally appropriate by the operator and parent, a child age two or older may be placed one age level above his or her chronological age without affecting the staff/child ratio for that group. This provision shall be limited to one child per group; (5) except as provided in Subparagraphs (2) and (3) of this Paragraph, children under one year of age shall be kept separate from children two years of age and over; (6) except as provided in Subparagraph (2) of this Paragraph, children between the ages of 12 months and 24 months shall not be grouped with older children unless all children in the group are less than three years of age; (7) when only one caregiver is required to meet the staff/child ratio and no children under two years of age are in care, that caregiver may concurrently perform food preparation or other duties such as cleaning, activity planning and set up, or communication with families, that are not direct child care responsibilities as long as supervision of the children as specified in 10A NCAC 09 .1801 is maintained; (8) except as provided in Subparagraph (7) of this Paragraph, staff members and child care administrators who are counted in meeting the staff/child ratios as stated in this Rule shall not concurrently perform food preparation or other duties that are not direct child care responsibilities; (9) when only one caregiver is required to meet the staff/child ratio, the center shall post the name, address, and telephone number of an adult who has agreed in writing to be available to provide emergency relief; and (10) the staff/child ratio applicable to a classroom as described in this Paragraph shall be posted in that classroom in an area that parents are able to view at all times. We discussed 10A NCAC 09 .0714 OTHER STAFFING REQUIREMENTS Each child care center shall have a child care administrator who shall be responsible for monitoring the program and overseeing administrative duties of the center. This requirement may be met by having one or more persons on site who meet the requirements for a child care administrator as set forth in G.S. 110-91(8) and according to the licensed capacity of the center. The child care administrator shall be on-site in accordance with the following chart: Licensed Capacity Weekly On-Site Hours Less than 30 children 20 30-79 children 25 80-199 children 30 200 or more children 40 The child care administrator's required weekly hours may include those hours that he or she is off-site due to administrative duties, illness or vacation. One person who meets the requirements for a child care administrator or lead teacher as set forth in G.S. 110- 91(8) shall be on site during the center's operating hours, except that a person who is at least 18 years old with at least a high school diploma or its equivalent and who has a minimum of one year's experience working with children in a child care center may be on duty at the beginning or end of the operating day provided that: (1) no more than 10 children are present; (2) the staff person has worked in that center for three months; and (3) the staff person has completed the orientation training required in Rule .1101 of this Section. One person who meets the requirements for a lead teacher shall be responsible for each group of children except as provided in Paragraph (b) of this Rule. This requirement may be met by having one or more persons who meet the requirements for a lead teacher responsible for the same group of children. Each lead teacher shall be responsible for only one group of children at a time. Each group of children shall have a lead teacher in attendance for at least two-thirds of the total daily hours of operation, based on a normal working schedule, and may include times when the lead teacher may not be in attendance due to circumstances such as illness or vacation. No aide shall have responsibility for a group of children except as provided in Paragraph (b) of this Rule. Nothing contained in this Chapter shall be construed to preclude a "qualified person with a disability," as defined by G.S. 168A-3(9), or a "qualified individual with a disability," as defined by the Americans With Disabilities Act at 42 U.S.C. 12111(8), from working in a licensed child care facility. Administrative Action Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development will take administrative action (AA) against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time-period. We discussed that Administrative Action(AA) will be taken against the center. Please contact me once the AA is received via certified mail. We will review the action and the stipulations your center will be required to complete based on the action At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Thank you for your time today. If you have questions or concerns regarding today’s visit, please contact me at Lisa.Eddins-Smith@dhhs.nc.gov or 980-748-6270. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0604 · Violation

Name of Operation: Childcare Network #325 Facility ID: 60004319 Consultant: LISA EDDINS-SMITH Operation Type: Center Case Number: Visit Date: 3/17/2025 Number Present: 63 Completed Date: 3/17/2025 Age: From 0 To 5 Total Minutes: 160 Time In: 12:15 PM Time Out: 02:55 PM Time In: Time Out: List to Use: Center Type Of Visit: Unannounced Visit Follow-Up Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance of applicable child care requirements during an Unannounced Follow-up Visit, monitor the outdoor play area and verify compliance with cited violations during the March 6, 2025, complaint visit. The compliance history prior to today’s visit was 81%. Upon my arrival, I was greeted by Rebekah Richardson, Director. I explained the purpose of the visit and met with Ms. Richardson to review the compliance letter received March 11, 2025. All violations cited at the March 6, 2025 visit are verified corrected and in compliance. During today’s visit, I monitored all indoor classrooms and the outdoor play area. I observed children engaged in center play, circle time, teacher directed activities, nap time, outdoor play and personal care routines. Nurturing and caring tones were heard with the children throughout the facility. Supervision and staff child ratios were observed in compliance. The outdoor play area has multiple fenced playgrounds The following violations were cited today: Violation Number Comment Rule 705 Equipment and furnishings were not sturdy, stable and free of hazards. The wooden play structure located on the playground serving three year olds had rusted pipes and bolts accessible to children. .0601(c) 714 Openings in equipment, steps, decks, handrails, and fencing were not less than 3 1/2 inches or greater than 9 inches. The fence located at the entrance to the outdoor play area accessed from the rear parking lot measured six inches between the bottom of the fence and the drainage where the ground had eroded. .0605(g) 721 All equipment and furnishings were not in good repair. Two (2) plastic kitchen sets on the play areas serving two and three year old's respectively had mildew and broken parts. A spring play seahorse had broken plastic around the right handlebar. G.S. 110-91(6); .0601(b) 807 A safe indoor and outdoor environment was not provided for the children. The white shed located to the far right of the outdoor play area has rotted boards with splinters next to the doors. A large concrete boulder with sharp wood protruding was in from of the white shed. A house on the playground for three year olds was full of wet leaves and debris. 10A NCAC 09 .0601(a) 808 The child care center premises, including the outdoor learning environment, was not clean, drained to minimize standing water, free of litter and hazards, and/or maintained in a manner which does not create conditions that attract or harbor pests. The entrance to the large field off near the double gates has broken concrete, erosion and loose cinder blocks accessible to children. On the rear left play area used by three year old children, standing water was observed in an upside down table, along the rear fence line, in a kitchenette with leaves and debris, and in a black Rubbermaid container filled with toys. Leaves, trash and debris was observed along the rear fence and overgrown weeds and debris were accessible to children to the far left and right of the rear playground. The gate to the back fence was unlocked and an area was accessible to children containing rotted wooden steps, piles of leaves, limbs ad sticks, a damaged fence line and fallen trees. 15A NCAC 18A .2832(a) 824 Outdoor play area was not enclosed by fence with a minimum height of 4 feet. The top of the fence, less than six feet, was not free from protrusions. The rear fence to the far right of the play area measured 39" and the rear fence to the far left of the play area measured 41" where leaves and debris have piled up. GS 110-91(6); .0605((i) Compliance Statement Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. A follow-up visit will be conducted to monitor staff child ratios. On or before March 31, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Follow-up visits will be conducted to monitor for compliance of child care requirements. Please be aware that any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Email the information to: Email the information to: Lisa.Eddins-Smith@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time-period. Technical Assistance Please review the following regarding outdoor play area requirements: 10A NCAC 09 .0601 SAFE ENVIRONMENT All child care centers shall provide a safe indoor and outdoor environment for the children in care. All equipment and furnishings shall be in good repair. All commercially manufactured equipment and furnishings shall be assembled and installed according to procedures specified by the manufacturer. For equipment and furnishings purchased after September 1, 2017, that include instructions from the manufacturer, those manufacturer's instructions shall be kept on file at the center, unless they are available electronically for review. Equipment and furnishings shall be sturdy, stable, and free of hazards that may injure children including sharp edges, lead based or peeling paint, rust, loose nails, splinters, protrusions (excluding nuts and bolts on sides of fences), and pinch and crush points. Staff of the center shall immediately remove all equipment and furnishings that do not meet the requirements of Paragraphs (b) and (c) of this Rule from the premises or make the equipment or furnishings inaccessible to the children. 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (p) Once a day, prior to initial use, the indoor and outdoor premises shall be checked for debris, vandalism, and broken equipment. Debris shall be removed and disposed of. 10A NCAC 09 .0605 OUTDOOR LEARNING ENVIRONMENT IN CHILD CARE CENTERS (a) Outdoor play equipment shall be age and developmentally appropriate. All stationary outdoor equipment, more than 18 inches high shall be installed over protective surfacing. Footings which anchor equipment shall not be exposed. Protective surfacing shall be either: (1) loose surfacing material, including wood mulch, double shredded bark mulch, uniform wood chips, fine sand, coarse sand, and pea gravel, except that pea gravel shall not be used if the area will be used by children under three years of age. Loose surfacing material shall not be installed over concrete; or (2) other materials that have been certified by the manufacturer to be shock-absorbing protective material in accordance with the American Society for Testing and Materials (ASTM) Standard F 1292, may be used if installed, maintained, and replaced according to the manufacturer's instructions. This standard is incorporated by reference and does include subsequent editions. This standard may be found online at https://www.astm.org/Standards/F1292.htm for a cost of sixty- five dollars ($65.00). The depth of the loose surfacing material shall be based on the critical height of the equipment, which is defined as the maximum height that a child may sit, or stand, as follows: (1) equipment with a critical height of 5 feet or less shall have 6 inches of loose surface materials; (2) equipment with a critical height of more than 5 feet, but less than 7 feet, shall have 6 inches of loose surfacing material, except for sand; (3) equipment with a critical height of 7 feet to 10 feet shall have 9 inches of any of the loose surfacing material, except for sand; and (4) when sand is used as a surfacing material for equipment with a critical height of more than 5 feet, 12 inches shall be required. Protective surfacing shall cover the area under and around equipment where a child may fall, referred to as the fall zone. The area for fall zones is as follows: (1) for stationary outdoor equipment used by children under two years of age, the protective surfacing shall extend beyond the external limits of the equipment for a minimum of three feet, except that protective surfacing shall be required at all points of entrance and exit for any structure that has a protective barrier; and (2) for stationary outdoor equipment used by children two years of age or older, the protective surfacing shall extend beyond the external limits of the equipment for six feet; (1) Fall zones may overlap around spring rockers, and around equipment that is more than 18, but less than 30 inches in height. If there are two adjacent structures and one is more than 18, but less than 30 inches in height, the protective surfacing shall extend a minimum of nine feet between the two structures. (2) Swings shall have protective surfacing that extends two times the length of the pivot point to the surface below. The surfacing shall be to the front and rear of the swing. (3) Tot swings shall have protective surfacing that extends two times the length of the pivot point to the bottom of the swing seat. The surfacing shall be to the front and rear of the swing. Tot swings are defined as swings with enclosed seats. (4) Tire swings shall have protective surfacing that extends a distance of six feet plus the measurement from the pivot point to the swing seat and six feet to the side of the support structure. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Thank you for your time today. If you have questions or concerns regarding today’s visit, please contact me at Lisa.Eddins-Smith@dhhs.nc.gov or 980-748-6270. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0605 · Violation

Name of Operation: Childcare Network #325 Facility ID: 60004319 Consultant: LISA EDDINS-SMITH Operation Type: Center Case Number: Visit Date: 3/17/2025 Number Present: 63 Completed Date: 3/17/2025 Age: From 0 To 5 Total Minutes: 160 Time In: 12:15 PM Time Out: 02:55 PM Time In: Time Out: List to Use: Center Type Of Visit: Unannounced Visit Follow-Up Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance of applicable child care requirements during an Unannounced Follow-up Visit, monitor the outdoor play area and verify compliance with cited violations during the March 6, 2025, complaint visit. The compliance history prior to today’s visit was 81%. Upon my arrival, I was greeted by Rebekah Richardson, Director. I explained the purpose of the visit and met with Ms. Richardson to review the compliance letter received March 11, 2025. All violations cited at the March 6, 2025 visit are verified corrected and in compliance. During today’s visit, I monitored all indoor classrooms and the outdoor play area. I observed children engaged in center play, circle time, teacher directed activities, nap time, outdoor play and personal care routines. Nurturing and caring tones were heard with the children throughout the facility. Supervision and staff child ratios were observed in compliance. The outdoor play area has multiple fenced playgrounds The following violations were cited today: Violation Number Comment Rule 705 Equipment and furnishings were not sturdy, stable and free of hazards. The wooden play structure located on the playground serving three year olds had rusted pipes and bolts accessible to children. .0601(c) 714 Openings in equipment, steps, decks, handrails, and fencing were not less than 3 1/2 inches or greater than 9 inches. The fence located at the entrance to the outdoor play area accessed from the rear parking lot measured six inches between the bottom of the fence and the drainage where the ground had eroded. .0605(g) 721 All equipment and furnishings were not in good repair. Two (2) plastic kitchen sets on the play areas serving two and three year old's respectively had mildew and broken parts. A spring play seahorse had broken plastic around the right handlebar. G.S. 110-91(6); .0601(b) 807 A safe indoor and outdoor environment was not provided for the children. The white shed located to the far right of the outdoor play area has rotted boards with splinters next to the doors. A large concrete boulder with sharp wood protruding was in from of the white shed. A house on the playground for three year olds was full of wet leaves and debris. 10A NCAC 09 .0601(a) 808 The child care center premises, including the outdoor learning environment, was not clean, drained to minimize standing water, free of litter and hazards, and/or maintained in a manner which does not create conditions that attract or harbor pests. The entrance to the large field off near the double gates has broken concrete, erosion and loose cinder blocks accessible to children. On the rear left play area used by three year old children, standing water was observed in an upside down table, along the rear fence line, in a kitchenette with leaves and debris, and in a black Rubbermaid container filled with toys. Leaves, trash and debris was observed along the rear fence and overgrown weeds and debris were accessible to children to the far left and right of the rear playground. The gate to the back fence was unlocked and an area was accessible to children containing rotted wooden steps, piles of leaves, limbs ad sticks, a damaged fence line and fallen trees. 15A NCAC 18A .2832(a) 824 Outdoor play area was not enclosed by fence with a minimum height of 4 feet. The top of the fence, less than six feet, was not free from protrusions. The rear fence to the far right of the play area measured 39" and the rear fence to the far left of the play area measured 41" where leaves and debris have piled up. GS 110-91(6); .0605((i) Compliance Statement Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. A follow-up visit will be conducted to monitor staff child ratios. On or before March 31, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Follow-up visits will be conducted to monitor for compliance of child care requirements. Please be aware that any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Email the information to: Email the information to: Lisa.Eddins-Smith@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time-period. Technical Assistance Please review the following regarding outdoor play area requirements: 10A NCAC 09 .0601 SAFE ENVIRONMENT All child care centers shall provide a safe indoor and outdoor environment for the children in care. All equipment and furnishings shall be in good repair. All commercially manufactured equipment and furnishings shall be assembled and installed according to procedures specified by the manufacturer. For equipment and furnishings purchased after September 1, 2017, that include instructions from the manufacturer, those manufacturer's instructions shall be kept on file at the center, unless they are available electronically for review. Equipment and furnishings shall be sturdy, stable, and free of hazards that may injure children including sharp edges, lead based or peeling paint, rust, loose nails, splinters, protrusions (excluding nuts and bolts on sides of fences), and pinch and crush points. Staff of the center shall immediately remove all equipment and furnishings that do not meet the requirements of Paragraphs (b) and (c) of this Rule from the premises or make the equipment or furnishings inaccessible to the children. 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (p) Once a day, prior to initial use, the indoor and outdoor premises shall be checked for debris, vandalism, and broken equipment. Debris shall be removed and disposed of. 10A NCAC 09 .0605 OUTDOOR LEARNING ENVIRONMENT IN CHILD CARE CENTERS (a) Outdoor play equipment shall be age and developmentally appropriate. All stationary outdoor equipment, more than 18 inches high shall be installed over protective surfacing. Footings which anchor equipment shall not be exposed. Protective surfacing shall be either: (1) loose surfacing material, including wood mulch, double shredded bark mulch, uniform wood chips, fine sand, coarse sand, and pea gravel, except that pea gravel shall not be used if the area will be used by children under three years of age. Loose surfacing material shall not be installed over concrete; or (2) other materials that have been certified by the manufacturer to be shock-absorbing protective material in accordance with the American Society for Testing and Materials (ASTM) Standard F 1292, may be used if installed, maintained, and replaced according to the manufacturer's instructions. This standard is incorporated by reference and does include subsequent editions. This standard may be found online at https://www.astm.org/Standards/F1292.htm for a cost of sixty- five dollars ($65.00). The depth of the loose surfacing material shall be based on the critical height of the equipment, which is defined as the maximum height that a child may sit, or stand, as follows: (1) equipment with a critical height of 5 feet or less shall have 6 inches of loose surface materials; (2) equipment with a critical height of more than 5 feet, but less than 7 feet, shall have 6 inches of loose surfacing material, except for sand; (3) equipment with a critical height of 7 feet to 10 feet shall have 9 inches of any of the loose surfacing material, except for sand; and (4) when sand is used as a surfacing material for equipment with a critical height of more than 5 feet, 12 inches shall be required. Protective surfacing shall cover the area under and around equipment where a child may fall, referred to as the fall zone. The area for fall zones is as follows: (1) for stationary outdoor equipment used by children under two years of age, the protective surfacing shall extend beyond the external limits of the equipment for a minimum of three feet, except that protective surfacing shall be required at all points of entrance and exit for any structure that has a protective barrier; and (2) for stationary outdoor equipment used by children two years of age or older, the protective surfacing shall extend beyond the external limits of the equipment for six feet; (1) Fall zones may overlap around spring rockers, and around equipment that is more than 18, but less than 30 inches in height. If there are two adjacent structures and one is more than 18, but less than 30 inches in height, the protective surfacing shall extend a minimum of nine feet between the two structures. (2) Swings shall have protective surfacing that extends two times the length of the pivot point to the surface below. The surfacing shall be to the front and rear of the swing. (3) Tot swings shall have protective surfacing that extends two times the length of the pivot point to the bottom of the swing seat. The surfacing shall be to the front and rear of the swing. Tot swings are defined as swings with enclosed seats. (4) Tire swings shall have protective surfacing that extends a distance of six feet plus the measurement from the pivot point to the swing seat and six feet to the side of the support structure. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Thank you for your time today. If you have questions or concerns regarding today’s visit, please contact me at Lisa.Eddins-Smith@dhhs.nc.gov or 980-748-6270. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: Childcare Network #325 Facility ID: 60004319 Consultant: LISA EDDINS-SMITH Operation Type: Center Case Number: Visit Date: 3/17/2025 Number Present: 63 Completed Date: 3/17/2025 Age: From 0 To 5 Total Minutes: 160 Time In: 12:15 PM Time Out: 02:55 PM Time In: Time Out: List to Use: Center Type Of Visit: Unannounced Visit Follow-Up Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance of applicable child care requirements during an Unannounced Follow-up Visit, monitor the outdoor play area and verify compliance with cited violations during the March 6, 2025, complaint visit. The compliance history prior to today’s visit was 81%. Upon my arrival, I was greeted by Rebekah Richardson, Director. I explained the purpose of the visit and met with Ms. Richardson to review the compliance letter received March 11, 2025. All violations cited at the March 6, 2025 visit are verified corrected and in compliance. During today’s visit, I monitored all indoor classrooms and the outdoor play area. I observed children engaged in center play, circle time, teacher directed activities, nap time, outdoor play and personal care routines. Nurturing and caring tones were heard with the children throughout the facility. Supervision and staff child ratios were observed in compliance. The outdoor play area has multiple fenced playgrounds The following violations were cited today: Violation Number Comment Rule 705 Equipment and furnishings were not sturdy, stable and free of hazards. The wooden play structure located on the playground serving three year olds had rusted pipes and bolts accessible to children. .0601(c) 714 Openings in equipment, steps, decks, handrails, and fencing were not less than 3 1/2 inches or greater than 9 inches. The fence located at the entrance to the outdoor play area accessed from the rear parking lot measured six inches between the bottom of the fence and the drainage where the ground had eroded. .0605(g) 721 All equipment and furnishings were not in good repair. Two (2) plastic kitchen sets on the play areas serving two and three year old's respectively had mildew and broken parts. A spring play seahorse had broken plastic around the right handlebar. G.S. 110-91(6); .0601(b) 807 A safe indoor and outdoor environment was not provided for the children. The white shed located to the far right of the outdoor play area has rotted boards with splinters next to the doors. A large concrete boulder with sharp wood protruding was in from of the white shed. A house on the playground for three year olds was full of wet leaves and debris. 10A NCAC 09 .0601(a) 808 The child care center premises, including the outdoor learning environment, was not clean, drained to minimize standing water, free of litter and hazards, and/or maintained in a manner which does not create conditions that attract or harbor pests. The entrance to the large field off near the double gates has broken concrete, erosion and loose cinder blocks accessible to children. On the rear left play area used by three year old children, standing water was observed in an upside down table, along the rear fence line, in a kitchenette with leaves and debris, and in a black Rubbermaid container filled with toys. Leaves, trash and debris was observed along the rear fence and overgrown weeds and debris were accessible to children to the far left and right of the rear playground. The gate to the back fence was unlocked and an area was accessible to children containing rotted wooden steps, piles of leaves, limbs ad sticks, a damaged fence line and fallen trees. 15A NCAC 18A .2832(a) 824 Outdoor play area was not enclosed by fence with a minimum height of 4 feet. The top of the fence, less than six feet, was not free from protrusions. The rear fence to the far right of the play area measured 39" and the rear fence to the far left of the play area measured 41" where leaves and debris have piled up. GS 110-91(6); .0605((i) Compliance Statement Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. A follow-up visit will be conducted to monitor staff child ratios. On or before March 31, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Follow-up visits will be conducted to monitor for compliance of child care requirements. Please be aware that any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Email the information to: Email the information to: Lisa.Eddins-Smith@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time-period. Technical Assistance Please review the following regarding outdoor play area requirements: 10A NCAC 09 .0601 SAFE ENVIRONMENT All child care centers shall provide a safe indoor and outdoor environment for the children in care. All equipment and furnishings shall be in good repair. All commercially manufactured equipment and furnishings shall be assembled and installed according to procedures specified by the manufacturer. For equipment and furnishings purchased after September 1, 2017, that include instructions from the manufacturer, those manufacturer's instructions shall be kept on file at the center, unless they are available electronically for review. Equipment and furnishings shall be sturdy, stable, and free of hazards that may injure children including sharp edges, lead based or peeling paint, rust, loose nails, splinters, protrusions (excluding nuts and bolts on sides of fences), and pinch and crush points. Staff of the center shall immediately remove all equipment and furnishings that do not meet the requirements of Paragraphs (b) and (c) of this Rule from the premises or make the equipment or furnishings inaccessible to the children. 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (p) Once a day, prior to initial use, the indoor and outdoor premises shall be checked for debris, vandalism, and broken equipment. Debris shall be removed and disposed of. 10A NCAC 09 .0605 OUTDOOR LEARNING ENVIRONMENT IN CHILD CARE CENTERS (a) Outdoor play equipment shall be age and developmentally appropriate. All stationary outdoor equipment, more than 18 inches high shall be installed over protective surfacing. Footings which anchor equipment shall not be exposed. Protective surfacing shall be either: (1) loose surfacing material, including wood mulch, double shredded bark mulch, uniform wood chips, fine sand, coarse sand, and pea gravel, except that pea gravel shall not be used if the area will be used by children under three years of age. Loose surfacing material shall not be installed over concrete; or (2) other materials that have been certified by the manufacturer to be shock-absorbing protective material in accordance with the American Society for Testing and Materials (ASTM) Standard F 1292, may be used if installed, maintained, and replaced according to the manufacturer's instructions. This standard is incorporated by reference and does include subsequent editions. This standard may be found online at https://www.astm.org/Standards/F1292.htm for a cost of sixty- five dollars ($65.00). The depth of the loose surfacing material shall be based on the critical height of the equipment, which is defined as the maximum height that a child may sit, or stand, as follows: (1) equipment with a critical height of 5 feet or less shall have 6 inches of loose surface materials; (2) equipment with a critical height of more than 5 feet, but less than 7 feet, shall have 6 inches of loose surfacing material, except for sand; (3) equipment with a critical height of 7 feet to 10 feet shall have 9 inches of any of the loose surfacing material, except for sand; and (4) when sand is used as a surfacing material for equipment with a critical height of more than 5 feet, 12 inches shall be required. Protective surfacing shall cover the area under and around equipment where a child may fall, referred to as the fall zone. The area for fall zones is as follows: (1) for stationary outdoor equipment used by children under two years of age, the protective surfacing shall extend beyond the external limits of the equipment for a minimum of three feet, except that protective surfacing shall be required at all points of entrance and exit for any structure that has a protective barrier; and (2) for stationary outdoor equipment used by children two years of age or older, the protective surfacing shall extend beyond the external limits of the equipment for six feet; (1) Fall zones may overlap around spring rockers, and around equipment that is more than 18, but less than 30 inches in height. If there are two adjacent structures and one is more than 18, but less than 30 inches in height, the protective surfacing shall extend a minimum of nine feet between the two structures. (2) Swings shall have protective surfacing that extends two times the length of the pivot point to the surface below. The surfacing shall be to the front and rear of the swing. (3) Tot swings shall have protective surfacing that extends two times the length of the pivot point to the bottom of the swing seat. The surfacing shall be to the front and rear of the swing. Tot swings are defined as swings with enclosed seats. (4) Tire swings shall have protective surfacing that extends a distance of six feet plus the measurement from the pivot point to the swing seat and six feet to the side of the support structure. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Thank you for your time today. If you have questions or concerns regarding today’s visit, please contact me at Lisa.Eddins-Smith@dhhs.nc.gov or 980-748-6270. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: Childcare Network #325 Facility ID: 60004319 Consultant: LISA EDDINS-SMITH Operation Type: Center Case Number: Visit Date: 3/17/2025 Number Present: 63 Completed Date: 3/17/2025 Age: From 0 To 5 Total Minutes: 160 Time In: 12:15 PM Time Out: 02:55 PM Time In: Time Out: List to Use: Center Type Of Visit: Unannounced Visit Follow-Up Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance of applicable child care requirements during an Unannounced Follow-up Visit, monitor the outdoor play area and verify compliance with cited violations during the March 6, 2025, complaint visit. The compliance history prior to today’s visit was 81%. Upon my arrival, I was greeted by Rebekah Richardson, Director. I explained the purpose of the visit and met with Ms. Richardson to review the compliance letter received March 11, 2025. All violations cited at the March 6, 2025 visit are verified corrected and in compliance. During today’s visit, I monitored all indoor classrooms and the outdoor play area. I observed children engaged in center play, circle time, teacher directed activities, nap time, outdoor play and personal care routines. Nurturing and caring tones were heard with the children throughout the facility. Supervision and staff child ratios were observed in compliance. The outdoor play area has multiple fenced playgrounds The following violations were cited today: Violation Number Comment Rule 705 Equipment and furnishings were not sturdy, stable and free of hazards. The wooden play structure located on the playground serving three year olds had rusted pipes and bolts accessible to children. .0601(c) 714 Openings in equipment, steps, decks, handrails, and fencing were not less than 3 1/2 inches or greater than 9 inches. The fence located at the entrance to the outdoor play area accessed from the rear parking lot measured six inches between the bottom of the fence and the drainage where the ground had eroded. .0605(g) 721 All equipment and furnishings were not in good repair. Two (2) plastic kitchen sets on the play areas serving two and three year old's respectively had mildew and broken parts. A spring play seahorse had broken plastic around the right handlebar. G.S. 110-91(6); .0601(b) 807 A safe indoor and outdoor environment was not provided for the children. The white shed located to the far right of the outdoor play area has rotted boards with splinters next to the doors. A large concrete boulder with sharp wood protruding was in from of the white shed. A house on the playground for three year olds was full of wet leaves and debris. 10A NCAC 09 .0601(a) 808 The child care center premises, including the outdoor learning environment, was not clean, drained to minimize standing water, free of litter and hazards, and/or maintained in a manner which does not create conditions that attract or harbor pests. The entrance to the large field off near the double gates has broken concrete, erosion and loose cinder blocks accessible to children. On the rear left play area used by three year old children, standing water was observed in an upside down table, along the rear fence line, in a kitchenette with leaves and debris, and in a black Rubbermaid container filled with toys. Leaves, trash and debris was observed along the rear fence and overgrown weeds and debris were accessible to children to the far left and right of the rear playground. The gate to the back fence was unlocked and an area was accessible to children containing rotted wooden steps, piles of leaves, limbs ad sticks, a damaged fence line and fallen trees. 15A NCAC 18A .2832(a) 824 Outdoor play area was not enclosed by fence with a minimum height of 4 feet. The top of the fence, less than six feet, was not free from protrusions. The rear fence to the far right of the play area measured 39" and the rear fence to the far left of the play area measured 41" where leaves and debris have piled up. GS 110-91(6); .0605((i) Compliance Statement Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. A follow-up visit will be conducted to monitor staff child ratios. On or before March 31, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Follow-up visits will be conducted to monitor for compliance of child care requirements. Please be aware that any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Email the information to: Email the information to: Lisa.Eddins-Smith@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time-period. Technical Assistance Please review the following regarding outdoor play area requirements: 10A NCAC 09 .0601 SAFE ENVIRONMENT All child care centers shall provide a safe indoor and outdoor environment for the children in care. All equipment and furnishings shall be in good repair. All commercially manufactured equipment and furnishings shall be assembled and installed according to procedures specified by the manufacturer. For equipment and furnishings purchased after September 1, 2017, that include instructions from the manufacturer, those manufacturer's instructions shall be kept on file at the center, unless they are available electronically for review. Equipment and furnishings shall be sturdy, stable, and free of hazards that may injure children including sharp edges, lead based or peeling paint, rust, loose nails, splinters, protrusions (excluding nuts and bolts on sides of fences), and pinch and crush points. Staff of the center shall immediately remove all equipment and furnishings that do not meet the requirements of Paragraphs (b) and (c) of this Rule from the premises or make the equipment or furnishings inaccessible to the children. 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (p) Once a day, prior to initial use, the indoor and outdoor premises shall be checked for debris, vandalism, and broken equipment. Debris shall be removed and disposed of. 10A NCAC 09 .0605 OUTDOOR LEARNING ENVIRONMENT IN CHILD CARE CENTERS (a) Outdoor play equipment shall be age and developmentally appropriate. All stationary outdoor equipment, more than 18 inches high shall be installed over protective surfacing. Footings which anchor equipment shall not be exposed. Protective surfacing shall be either: (1) loose surfacing material, including wood mulch, double shredded bark mulch, uniform wood chips, fine sand, coarse sand, and pea gravel, except that pea gravel shall not be used if the area will be used by children under three years of age. Loose surfacing material shall not be installed over concrete; or (2) other materials that have been certified by the manufacturer to be shock-absorbing protective material in accordance with the American Society for Testing and Materials (ASTM) Standard F 1292, may be used if installed, maintained, and replaced according to the manufacturer's instructions. This standard is incorporated by reference and does include subsequent editions. This standard may be found online at https://www.astm.org/Standards/F1292.htm for a cost of sixty- five dollars ($65.00). The depth of the loose surfacing material shall be based on the critical height of the equipment, which is defined as the maximum height that a child may sit, or stand, as follows: (1) equipment with a critical height of 5 feet or less shall have 6 inches of loose surface materials; (2) equipment with a critical height of more than 5 feet, but less than 7 feet, shall have 6 inches of loose surfacing material, except for sand; (3) equipment with a critical height of 7 feet to 10 feet shall have 9 inches of any of the loose surfacing material, except for sand; and (4) when sand is used as a surfacing material for equipment with a critical height of more than 5 feet, 12 inches shall be required. Protective surfacing shall cover the area under and around equipment where a child may fall, referred to as the fall zone. The area for fall zones is as follows: (1) for stationary outdoor equipment used by children under two years of age, the protective surfacing shall extend beyond the external limits of the equipment for a minimum of three feet, except that protective surfacing shall be required at all points of entrance and exit for any structure that has a protective barrier; and (2) for stationary outdoor equipment used by children two years of age or older, the protective surfacing shall extend beyond the external limits of the equipment for six feet; (1) Fall zones may overlap around spring rockers, and around equipment that is more than 18, but less than 30 inches in height. If there are two adjacent structures and one is more than 18, but less than 30 inches in height, the protective surfacing shall extend a minimum of nine feet between the two structures. (2) Swings shall have protective surfacing that extends two times the length of the pivot point to the surface below. The surfacing shall be to the front and rear of the swing. (3) Tot swings shall have protective surfacing that extends two times the length of the pivot point to the bottom of the swing seat. The surfacing shall be to the front and rear of the swing. Tot swings are defined as swings with enclosed seats. (4) Tire swings shall have protective surfacing that extends a distance of six feet plus the measurement from the pivot point to the swing seat and six feet to the side of the support structure. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Thank you for your time today. If you have questions or concerns regarding today’s visit, please contact me at Lisa.Eddins-Smith@dhhs.nc.gov or 980-748-6270. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: Childcare Network #325 Facility ID: 60004319 Consultant: LISA EDDINS-SMITH Operation Type: Center Case Number: Visit Date: 3/17/2025 Number Present: 63 Completed Date: 3/17/2025 Age: From 0 To 5 Total Minutes: 160 Time In: 12:15 PM Time Out: 02:55 PM Time In: Time Out: List to Use: Center Type Of Visit: Unannounced Visit Follow-Up Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance of applicable child care requirements during an Unannounced Follow-up Visit, monitor the outdoor play area and verify compliance with cited violations during the March 6, 2025, complaint visit. The compliance history prior to today’s visit was 81%. Upon my arrival, I was greeted by Rebekah Richardson, Director. I explained the purpose of the visit and met with Ms. Richardson to review the compliance letter received March 11, 2025. All violations cited at the March 6, 2025 visit are verified corrected and in compliance. During today’s visit, I monitored all indoor classrooms and the outdoor play area. I observed children engaged in center play, circle time, teacher directed activities, nap time, outdoor play and personal care routines. Nurturing and caring tones were heard with the children throughout the facility. Supervision and staff child ratios were observed in compliance. The outdoor play area has multiple fenced playgrounds The following violations were cited today: Violation Number Comment Rule 705 Equipment and furnishings were not sturdy, stable and free of hazards. The wooden play structure located on the playground serving three year olds had rusted pipes and bolts accessible to children. .0601(c) 714 Openings in equipment, steps, decks, handrails, and fencing were not less than 3 1/2 inches or greater than 9 inches. The fence located at the entrance to the outdoor play area accessed from the rear parking lot measured six inches between the bottom of the fence and the drainage where the ground had eroded. .0605(g) 721 All equipment and furnishings were not in good repair. Two (2) plastic kitchen sets on the play areas serving two and three year old's respectively had mildew and broken parts. A spring play seahorse had broken plastic around the right handlebar. G.S. 110-91(6); .0601(b) 807 A safe indoor and outdoor environment was not provided for the children. The white shed located to the far right of the outdoor play area has rotted boards with splinters next to the doors. A large concrete boulder with sharp wood protruding was in from of the white shed. A house on the playground for three year olds was full of wet leaves and debris. 10A NCAC 09 .0601(a) 808 The child care center premises, including the outdoor learning environment, was not clean, drained to minimize standing water, free of litter and hazards, and/or maintained in a manner which does not create conditions that attract or harbor pests. The entrance to the large field off near the double gates has broken concrete, erosion and loose cinder blocks accessible to children. On the rear left play area used by three year old children, standing water was observed in an upside down table, along the rear fence line, in a kitchenette with leaves and debris, and in a black Rubbermaid container filled with toys. Leaves, trash and debris was observed along the rear fence and overgrown weeds and debris were accessible to children to the far left and right of the rear playground. The gate to the back fence was unlocked and an area was accessible to children containing rotted wooden steps, piles of leaves, limbs ad sticks, a damaged fence line and fallen trees. 15A NCAC 18A .2832(a) 824 Outdoor play area was not enclosed by fence with a minimum height of 4 feet. The top of the fence, less than six feet, was not free from protrusions. The rear fence to the far right of the play area measured 39" and the rear fence to the far left of the play area measured 41" where leaves and debris have piled up. GS 110-91(6); .0605((i) Compliance Statement Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. A follow-up visit will be conducted to monitor staff child ratios. On or before March 31, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Follow-up visits will be conducted to monitor for compliance of child care requirements. Please be aware that any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Email the information to: Email the information to: Lisa.Eddins-Smith@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time-period. Technical Assistance Please review the following regarding outdoor play area requirements: 10A NCAC 09 .0601 SAFE ENVIRONMENT All child care centers shall provide a safe indoor and outdoor environment for the children in care. All equipment and furnishings shall be in good repair. All commercially manufactured equipment and furnishings shall be assembled and installed according to procedures specified by the manufacturer. For equipment and furnishings purchased after September 1, 2017, that include instructions from the manufacturer, those manufacturer's instructions shall be kept on file at the center, unless they are available electronically for review. Equipment and furnishings shall be sturdy, stable, and free of hazards that may injure children including sharp edges, lead based or peeling paint, rust, loose nails, splinters, protrusions (excluding nuts and bolts on sides of fences), and pinch and crush points. Staff of the center shall immediately remove all equipment and furnishings that do not meet the requirements of Paragraphs (b) and (c) of this Rule from the premises or make the equipment or furnishings inaccessible to the children. 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (p) Once a day, prior to initial use, the indoor and outdoor premises shall be checked for debris, vandalism, and broken equipment. Debris shall be removed and disposed of. 10A NCAC 09 .0605 OUTDOOR LEARNING ENVIRONMENT IN CHILD CARE CENTERS (a) Outdoor play equipment shall be age and developmentally appropriate. All stationary outdoor equipment, more than 18 inches high shall be installed over protective surfacing. Footings which anchor equipment shall not be exposed. Protective surfacing shall be either: (1) loose surfacing material, including wood mulch, double shredded bark mulch, uniform wood chips, fine sand, coarse sand, and pea gravel, except that pea gravel shall not be used if the area will be used by children under three years of age. Loose surfacing material shall not be installed over concrete; or (2) other materials that have been certified by the manufacturer to be shock-absorbing protective material in accordance with the American Society for Testing and Materials (ASTM) Standard F 1292, may be used if installed, maintained, and replaced according to the manufacturer's instructions. This standard is incorporated by reference and does include subsequent editions. This standard may be found online at https://www.astm.org/Standards/F1292.htm for a cost of sixty- five dollars ($65.00). The depth of the loose surfacing material shall be based on the critical height of the equipment, which is defined as the maximum height that a child may sit, or stand, as follows: (1) equipment with a critical height of 5 feet or less shall have 6 inches of loose surface materials; (2) equipment with a critical height of more than 5 feet, but less than 7 feet, shall have 6 inches of loose surfacing material, except for sand; (3) equipment with a critical height of 7 feet to 10 feet shall have 9 inches of any of the loose surfacing material, except for sand; and (4) when sand is used as a surfacing material for equipment with a critical height of more than 5 feet, 12 inches shall be required. Protective surfacing shall cover the area under and around equipment where a child may fall, referred to as the fall zone. The area for fall zones is as follows: (1) for stationary outdoor equipment used by children under two years of age, the protective surfacing shall extend beyond the external limits of the equipment for a minimum of three feet, except that protective surfacing shall be required at all points of entrance and exit for any structure that has a protective barrier; and (2) for stationary outdoor equipment used by children two years of age or older, the protective surfacing shall extend beyond the external limits of the equipment for six feet; (1) Fall zones may overlap around spring rockers, and around equipment that is more than 18, but less than 30 inches in height. If there are two adjacent structures and one is more than 18, but less than 30 inches in height, the protective surfacing shall extend a minimum of nine feet between the two structures. (2) Swings shall have protective surfacing that extends two times the length of the pivot point to the surface below. The surfacing shall be to the front and rear of the swing. (3) Tot swings shall have protective surfacing that extends two times the length of the pivot point to the bottom of the swing seat. The surfacing shall be to the front and rear of the swing. Tot swings are defined as swings with enclosed seats. (4) Tire swings shall have protective surfacing that extends a distance of six feet plus the measurement from the pivot point to the swing seat and six feet to the side of the support structure. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Thank you for your time today. If you have questions or concerns regarding today’s visit, please contact me at Lisa.Eddins-Smith@dhhs.nc.gov or 980-748-6270. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0601 · Violation

Name of Operation: Childcare Network #325 Facility ID: 60004319 Consultant: LISA EDDINS-SMITH Operation Type: Center Case Number: Visit Date: 3/17/2025 Number Present: 63 Completed Date: 3/17/2025 Age: From 0 To 5 Total Minutes: 160 Time In: 12:15 PM Time Out: 02:55 PM Time In: Time Out: List to Use: Center Type Of Visit: Unannounced Visit Follow-Up Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance of applicable child care requirements during an Unannounced Follow-up Visit, monitor the outdoor play area and verify compliance with cited violations during the March 6, 2025, complaint visit. The compliance history prior to today’s visit was 81%. Upon my arrival, I was greeted by Rebekah Richardson, Director. I explained the purpose of the visit and met with Ms. Richardson to review the compliance letter received March 11, 2025. All violations cited at the March 6, 2025 visit are verified corrected and in compliance. During today’s visit, I monitored all indoor classrooms and the outdoor play area. I observed children engaged in center play, circle time, teacher directed activities, nap time, outdoor play and personal care routines. Nurturing and caring tones were heard with the children throughout the facility. Supervision and staff child ratios were observed in compliance. The outdoor play area has multiple fenced playgrounds The following violations were cited today: Violation Number Comment Rule 705 Equipment and furnishings were not sturdy, stable and free of hazards. The wooden play structure located on the playground serving three year olds had rusted pipes and bolts accessible to children. .0601(c) 714 Openings in equipment, steps, decks, handrails, and fencing were not less than 3 1/2 inches or greater than 9 inches. The fence located at the entrance to the outdoor play area accessed from the rear parking lot measured six inches between the bottom of the fence and the drainage where the ground had eroded. .0605(g) 721 All equipment and furnishings were not in good repair. Two (2) plastic kitchen sets on the play areas serving two and three year old's respectively had mildew and broken parts. A spring play seahorse had broken plastic around the right handlebar. G.S. 110-91(6); .0601(b) 807 A safe indoor and outdoor environment was not provided for the children. The white shed located to the far right of the outdoor play area has rotted boards with splinters next to the doors. A large concrete boulder with sharp wood protruding was in from of the white shed. A house on the playground for three year olds was full of wet leaves and debris. 10A NCAC 09 .0601(a) 808 The child care center premises, including the outdoor learning environment, was not clean, drained to minimize standing water, free of litter and hazards, and/or maintained in a manner which does not create conditions that attract or harbor pests. The entrance to the large field off near the double gates has broken concrete, erosion and loose cinder blocks accessible to children. On the rear left play area used by three year old children, standing water was observed in an upside down table, along the rear fence line, in a kitchenette with leaves and debris, and in a black Rubbermaid container filled with toys. Leaves, trash and debris was observed along the rear fence and overgrown weeds and debris were accessible to children to the far left and right of the rear playground. The gate to the back fence was unlocked and an area was accessible to children containing rotted wooden steps, piles of leaves, limbs ad sticks, a damaged fence line and fallen trees. 15A NCAC 18A .2832(a) 824 Outdoor play area was not enclosed by fence with a minimum height of 4 feet. The top of the fence, less than six feet, was not free from protrusions. The rear fence to the far right of the play area measured 39" and the rear fence to the far left of the play area measured 41" where leaves and debris have piled up. GS 110-91(6); .0605((i) Compliance Statement Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. A follow-up visit will be conducted to monitor staff child ratios. On or before March 31, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Follow-up visits will be conducted to monitor for compliance of child care requirements. Please be aware that any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Email the information to: Email the information to: Lisa.Eddins-Smith@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time-period. Technical Assistance Please review the following regarding outdoor play area requirements: 10A NCAC 09 .0601 SAFE ENVIRONMENT All child care centers shall provide a safe indoor and outdoor environment for the children in care. All equipment and furnishings shall be in good repair. All commercially manufactured equipment and furnishings shall be assembled and installed according to procedures specified by the manufacturer. For equipment and furnishings purchased after September 1, 2017, that include instructions from the manufacturer, those manufacturer's instructions shall be kept on file at the center, unless they are available electronically for review. Equipment and furnishings shall be sturdy, stable, and free of hazards that may injure children including sharp edges, lead based or peeling paint, rust, loose nails, splinters, protrusions (excluding nuts and bolts on sides of fences), and pinch and crush points. Staff of the center shall immediately remove all equipment and furnishings that do not meet the requirements of Paragraphs (b) and (c) of this Rule from the premises or make the equipment or furnishings inaccessible to the children. 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (p) Once a day, prior to initial use, the indoor and outdoor premises shall be checked for debris, vandalism, and broken equipment. Debris shall be removed and disposed of. 10A NCAC 09 .0605 OUTDOOR LEARNING ENVIRONMENT IN CHILD CARE CENTERS (a) Outdoor play equipment shall be age and developmentally appropriate. All stationary outdoor equipment, more than 18 inches high shall be installed over protective surfacing. Footings which anchor equipment shall not be exposed. Protective surfacing shall be either: (1) loose surfacing material, including wood mulch, double shredded bark mulch, uniform wood chips, fine sand, coarse sand, and pea gravel, except that pea gravel shall not be used if the area will be used by children under three years of age. Loose surfacing material shall not be installed over concrete; or (2) other materials that have been certified by the manufacturer to be shock-absorbing protective material in accordance with the American Society for Testing and Materials (ASTM) Standard F 1292, may be used if installed, maintained, and replaced according to the manufacturer's instructions. This standard is incorporated by reference and does include subsequent editions. This standard may be found online at https://www.astm.org/Standards/F1292.htm for a cost of sixty- five dollars ($65.00). The depth of the loose surfacing material shall be based on the critical height of the equipment, which is defined as the maximum height that a child may sit, or stand, as follows: (1) equipment with a critical height of 5 feet or less shall have 6 inches of loose surface materials; (2) equipment with a critical height of more than 5 feet, but less than 7 feet, shall have 6 inches of loose surfacing material, except for sand; (3) equipment with a critical height of 7 feet to 10 feet shall have 9 inches of any of the loose surfacing material, except for sand; and (4) when sand is used as a surfacing material for equipment with a critical height of more than 5 feet, 12 inches shall be required. Protective surfacing shall cover the area under and around equipment where a child may fall, referred to as the fall zone. The area for fall zones is as follows: (1) for stationary outdoor equipment used by children under two years of age, the protective surfacing shall extend beyond the external limits of the equipment for a minimum of three feet, except that protective surfacing shall be required at all points of entrance and exit for any structure that has a protective barrier; and (2) for stationary outdoor equipment used by children two years of age or older, the protective surfacing shall extend beyond the external limits of the equipment for six feet; (1) Fall zones may overlap around spring rockers, and around equipment that is more than 18, but less than 30 inches in height. If there are two adjacent structures and one is more than 18, but less than 30 inches in height, the protective surfacing shall extend a minimum of nine feet between the two structures. (2) Swings shall have protective surfacing that extends two times the length of the pivot point to the surface below. The surfacing shall be to the front and rear of the swing. (3) Tot swings shall have protective surfacing that extends two times the length of the pivot point to the bottom of the swing seat. The surfacing shall be to the front and rear of the swing. Tot swings are defined as swings with enclosed seats. (4) Tire swings shall have protective surfacing that extends a distance of six feet plus the measurement from the pivot point to the swing seat and six feet to the side of the support structure. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Thank you for your time today. If you have questions or concerns regarding today’s visit, please contact me at Lisa.Eddins-Smith@dhhs.nc.gov or 980-748-6270. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0601 · Violation

Name of Operation: Childcare Network #325 Facility ID: 60004319 Consultant: LISA EDDINS-SMITH Operation Type: Center Case Number: Visit Date: 3/17/2025 Number Present: 63 Completed Date: 3/17/2025 Age: From 0 To 5 Total Minutes: 160 Time In: 12:15 PM Time Out: 02:55 PM Time In: Time Out: List to Use: Center Type Of Visit: Unannounced Visit Follow-Up Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance of applicable child care requirements during an Unannounced Follow-up Visit, monitor the outdoor play area and verify compliance with cited violations during the March 6, 2025, complaint visit. The compliance history prior to today’s visit was 81%. Upon my arrival, I was greeted by Rebekah Richardson, Director. I explained the purpose of the visit and met with Ms. Richardson to review the compliance letter received March 11, 2025. All violations cited at the March 6, 2025 visit are verified corrected and in compliance. During today’s visit, I monitored all indoor classrooms and the outdoor play area. I observed children engaged in center play, circle time, teacher directed activities, nap time, outdoor play and personal care routines. Nurturing and caring tones were heard with the children throughout the facility. Supervision and staff child ratios were observed in compliance. The outdoor play area has multiple fenced playgrounds The following violations were cited today: Violation Number Comment Rule 705 Equipment and furnishings were not sturdy, stable and free of hazards. The wooden play structure located on the playground serving three year olds had rusted pipes and bolts accessible to children. .0601(c) 714 Openings in equipment, steps, decks, handrails, and fencing were not less than 3 1/2 inches or greater than 9 inches. The fence located at the entrance to the outdoor play area accessed from the rear parking lot measured six inches between the bottom of the fence and the drainage where the ground had eroded. .0605(g) 721 All equipment and furnishings were not in good repair. Two (2) plastic kitchen sets on the play areas serving two and three year old's respectively had mildew and broken parts. A spring play seahorse had broken plastic around the right handlebar. G.S. 110-91(6); .0601(b) 807 A safe indoor and outdoor environment was not provided for the children. The white shed located to the far right of the outdoor play area has rotted boards with splinters next to the doors. A large concrete boulder with sharp wood protruding was in from of the white shed. A house on the playground for three year olds was full of wet leaves and debris. 10A NCAC 09 .0601(a) 808 The child care center premises, including the outdoor learning environment, was not clean, drained to minimize standing water, free of litter and hazards, and/or maintained in a manner which does not create conditions that attract or harbor pests. The entrance to the large field off near the double gates has broken concrete, erosion and loose cinder blocks accessible to children. On the rear left play area used by three year old children, standing water was observed in an upside down table, along the rear fence line, in a kitchenette with leaves and debris, and in a black Rubbermaid container filled with toys. Leaves, trash and debris was observed along the rear fence and overgrown weeds and debris were accessible to children to the far left and right of the rear playground. The gate to the back fence was unlocked and an area was accessible to children containing rotted wooden steps, piles of leaves, limbs ad sticks, a damaged fence line and fallen trees. 15A NCAC 18A .2832(a) 824 Outdoor play area was not enclosed by fence with a minimum height of 4 feet. The top of the fence, less than six feet, was not free from protrusions. The rear fence to the far right of the play area measured 39" and the rear fence to the far left of the play area measured 41" where leaves and debris have piled up. GS 110-91(6); .0605((i) Compliance Statement Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. A follow-up visit will be conducted to monitor staff child ratios. On or before March 31, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Follow-up visits will be conducted to monitor for compliance of child care requirements. Please be aware that any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Email the information to: Email the information to: Lisa.Eddins-Smith@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time-period. Technical Assistance Please review the following regarding outdoor play area requirements: 10A NCAC 09 .0601 SAFE ENVIRONMENT All child care centers shall provide a safe indoor and outdoor environment for the children in care. All equipment and furnishings shall be in good repair. All commercially manufactured equipment and furnishings shall be assembled and installed according to procedures specified by the manufacturer. For equipment and furnishings purchased after September 1, 2017, that include instructions from the manufacturer, those manufacturer's instructions shall be kept on file at the center, unless they are available electronically for review. Equipment and furnishings shall be sturdy, stable, and free of hazards that may injure children including sharp edges, lead based or peeling paint, rust, loose nails, splinters, protrusions (excluding nuts and bolts on sides of fences), and pinch and crush points. Staff of the center shall immediately remove all equipment and furnishings that do not meet the requirements of Paragraphs (b) and (c) of this Rule from the premises or make the equipment or furnishings inaccessible to the children. 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (p) Once a day, prior to initial use, the indoor and outdoor premises shall be checked for debris, vandalism, and broken equipment. Debris shall be removed and disposed of. 10A NCAC 09 .0605 OUTDOOR LEARNING ENVIRONMENT IN CHILD CARE CENTERS (a) Outdoor play equipment shall be age and developmentally appropriate. All stationary outdoor equipment, more than 18 inches high shall be installed over protective surfacing. Footings which anchor equipment shall not be exposed. Protective surfacing shall be either: (1) loose surfacing material, including wood mulch, double shredded bark mulch, uniform wood chips, fine sand, coarse sand, and pea gravel, except that pea gravel shall not be used if the area will be used by children under three years of age. Loose surfacing material shall not be installed over concrete; or (2) other materials that have been certified by the manufacturer to be shock-absorbing protective material in accordance with the American Society for Testing and Materials (ASTM) Standard F 1292, may be used if installed, maintained, and replaced according to the manufacturer's instructions. This standard is incorporated by reference and does include subsequent editions. This standard may be found online at https://www.astm.org/Standards/F1292.htm for a cost of sixty- five dollars ($65.00). The depth of the loose surfacing material shall be based on the critical height of the equipment, which is defined as the maximum height that a child may sit, or stand, as follows: (1) equipment with a critical height of 5 feet or less shall have 6 inches of loose surface materials; (2) equipment with a critical height of more than 5 feet, but less than 7 feet, shall have 6 inches of loose surfacing material, except for sand; (3) equipment with a critical height of 7 feet to 10 feet shall have 9 inches of any of the loose surfacing material, except for sand; and (4) when sand is used as a surfacing material for equipment with a critical height of more than 5 feet, 12 inches shall be required. Protective surfacing shall cover the area under and around equipment where a child may fall, referred to as the fall zone. The area for fall zones is as follows: (1) for stationary outdoor equipment used by children under two years of age, the protective surfacing shall extend beyond the external limits of the equipment for a minimum of three feet, except that protective surfacing shall be required at all points of entrance and exit for any structure that has a protective barrier; and (2) for stationary outdoor equipment used by children two years of age or older, the protective surfacing shall extend beyond the external limits of the equipment for six feet; (1) Fall zones may overlap around spring rockers, and around equipment that is more than 18, but less than 30 inches in height. If there are two adjacent structures and one is more than 18, but less than 30 inches in height, the protective surfacing shall extend a minimum of nine feet between the two structures. (2) Swings shall have protective surfacing that extends two times the length of the pivot point to the surface below. The surfacing shall be to the front and rear of the swing. (3) Tot swings shall have protective surfacing that extends two times the length of the pivot point to the bottom of the swing seat. The surfacing shall be to the front and rear of the swing. Tot swings are defined as swings with enclosed seats. (4) Tire swings shall have protective surfacing that extends a distance of six feet plus the measurement from the pivot point to the swing seat and six feet to the side of the support structure. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Thank you for your time today. If you have questions or concerns regarding today’s visit, please contact me at Lisa.Eddins-Smith@dhhs.nc.gov or 980-748-6270. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0902 · Violation

Name of Operation: Childcare Network #325 Facility ID: 60004319 Consultant: LISA EDDINS-SMITH Operation Type: Center Case Number: 0225-274L Visit Date: 3/6/2025 Number Present: 74 Completed Date: 3/6/2025 Age: From 0 To 5 Total Minutes: 120 Time In: 12:00 PM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to obtain information regarding alleged violations of child care requirements. The compliance history 84% prior to today’s visit. Supervision, capacity, ratio, adequate/approved space and general license requirements were monitored during today’s visit. The center has a five-star license issued July 9, 2024, meeting enhanced ratio and space. Upon my arrival, I was greeted by K. Barnes, Cook and Rebekah Richardson, Director. I explained the purpose of the visit and shared the allegations with Ms. Richardson. Kayla Smith, Assistant Director, joined us for the walkthrough. The allegations are: An infant’s feeding plan was not followed. An infant was fed breastmilk which belonged to another child. I was reported that a child’s feeding schedule was not followed resulting in approximately 6 hours between feedings. It was reported that a child was fed another child’s bottle During today’s visit, I monitored the infant classroom and interviewed two (2) administrators and two (2) teachers. I interviewed Ms. Richardson and Ms. Smith regarding the incident. Both administrators shared that an infant was fed another child’s bottle containing human milk. The parents were notified, and an incident report was completed. I monitored the infant room and interviewed the two infant teachers in the classroom. All bottles were dated and labeled. The teachers both explained that a new system has been put into place marking the bottled containing human milk with red tape and matching name to face with the infant and bottle before feeding. I observed infant feeding schedules posted and in compliance. During the visit, I observed children in personal care routines. One teacher was on the floor and another caring for the children. I returned to the room two times through the visit and observed children being fed, feedings documented and a child being rocked before nap. Nurturing and caring tones were heard with the children throughout the facility. Supervision and staff child ratios were observed in compliance. Findings: Based on interviews, observations, and records review it was determined that an infant’s feeding plan was not followed is substantiated. Based on interviews, observations, and records review it was determined An infant was fed breastmilk which belonged to another child is substantiated. The following violations were cited today: Violation Number Comment Rule 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. A child's feeding plan was not followed February 18, 2025. The child was fed another child's bottle. 10A NCAC 09 .0902(a) 1887 Each infant was not served only bottles labeled with their individual name. Based on interviews it was confirmed that a child was fed the wrong bottle February 18, 2025. The bottle contained human milk. .0902(d) Compliance Statement Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. A follow-up visit will be conducted to monitor staff child ratios. On or before March 20, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware that any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Email the information to: Email the information to: Lisa.Eddins-Smith@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time-period. Additional visits will be conducted to monitor compliance with child care requirements. Technical Assistance Community HealthCare Nurse We discussed developing policies and training your staff to prevent and respond to feeding the wrong bottle to a child. Child Care Health Consultants (CCHCs) active and are currently providing CCHC services can be found by county here: https://healthychildcare.unc.edu/find-a-cchc/. CCHCs listed as primary or regional can be contacted to provide technical assistance and training following the NC CCHC Service Model to child care facilities in the county/ies they serve. Active CCHCs have completed the NC Resource Center developed NC CCHC Course and meet the requirements in the CCHC Program Manual. Additionally, you can obtain information and the form to initiate blood testing of the mother providing the human milk. We discussed a detailed review of your policies and procedures in reaching out to a parent following an incident, following bottle procedures and to discuss the following rule with your staff: 10A NCAC 09 .0902 REQUIREMENTS FOR INFANTS (a) The parent or health care provider of each child under 15 months of age shall provide the center an individual written feeding plan for the child. This plan shall be followed at the center. This plan shall include the child's name, be signed by the parent or health care provider, and be dated when received by the center. Each infant's plan shall be modified in consultation with the child's parent or health care provider to reflect changes in the child's needs as he or she develops. The feeding instructions for each infant shall include the type and amount of milk, formula and food, the frequency of feedings and be posted for reference by the caregivers. (b) Each infant shall be held for bottle feeding until able to hold his or her own bottle. Bottles shall not be propped. Each child shall be held or placed in feeding chairs or other age-appropriate seating apparatus to be fed. The feeding chair or other seating apparatus shall be disassembled for cleaning purposes. (c) Infants shall not be served juice in a bottle without a prescription or written statement on file from a health care professional or licensed dietitian/nutritionist. (d) Each infant shall be served only bottles labeled with their individual name. We discussed that Administrative Action will be recommended based on the findings of today’s visit. Please review the following: 10A NCAC 09 .2203 WRITTEN WARNINGS (1) a substantiation of one or more violations as a result of a complaint that do not meet the criteria for a maltreatment finding in accordance with G.S. 110-105.3(b)(3) but for which corrective action is needed; (2) citation of 16 or more violations of separate rules in a single visit where the operator does not meet the criteria of other administrative actions set forth in this Section; or (3) citation of one of the following violations on two consecutive visits: A written warning, which shall include a corrective action plan, may be issued to an operator in regard to any violation including, but not limited to, these situations: supervision of children; discipline, nurture, or care of children; staff/child ratio; group size; licensed capacity; permit restriction; CPR training; First Aid training; ITS-SIDS training; and criminal record check requirements regarding pre-service and three-year reassessments in accordance with G.S. 110-90.2(b). At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Thank you for your time today. If you have questions or concerns regarding today’s visit, please contact me at Lisa.Eddins-Smith@dhhs.nc.gov or 980-748-6270. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0902 · Violation

Name of Operation: Childcare Network #325 Facility ID: 60004319 Consultant: LISA EDDINS-SMITH Operation Type: Center Case Number: 0225-274L Visit Date: 3/6/2025 Number Present: 74 Completed Date: 3/6/2025 Age: From 0 To 5 Total Minutes: 120 Time In: 12:00 PM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to obtain information regarding alleged violations of child care requirements. The compliance history 84% prior to today’s visit. Supervision, capacity, ratio, adequate/approved space and general license requirements were monitored during today’s visit. The center has a five-star license issued July 9, 2024, meeting enhanced ratio and space. Upon my arrival, I was greeted by K. Barnes, Cook and Rebekah Richardson, Director. I explained the purpose of the visit and shared the allegations with Ms. Richardson. Kayla Smith, Assistant Director, joined us for the walkthrough. The allegations are: An infant’s feeding plan was not followed. An infant was fed breastmilk which belonged to another child. I was reported that a child’s feeding schedule was not followed resulting in approximately 6 hours between feedings. It was reported that a child was fed another child’s bottle During today’s visit, I monitored the infant classroom and interviewed two (2) administrators and two (2) teachers. I interviewed Ms. Richardson and Ms. Smith regarding the incident. Both administrators shared that an infant was fed another child’s bottle containing human milk. The parents were notified, and an incident report was completed. I monitored the infant room and interviewed the two infant teachers in the classroom. All bottles were dated and labeled. The teachers both explained that a new system has been put into place marking the bottled containing human milk with red tape and matching name to face with the infant and bottle before feeding. I observed infant feeding schedules posted and in compliance. During the visit, I observed children in personal care routines. One teacher was on the floor and another caring for the children. I returned to the room two times through the visit and observed children being fed, feedings documented and a child being rocked before nap. Nurturing and caring tones were heard with the children throughout the facility. Supervision and staff child ratios were observed in compliance. Findings: Based on interviews, observations, and records review it was determined that an infant’s feeding plan was not followed is substantiated. Based on interviews, observations, and records review it was determined An infant was fed breastmilk which belonged to another child is substantiated. The following violations were cited today: Violation Number Comment Rule 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. A child's feeding plan was not followed February 18, 2025. The child was fed another child's bottle. 10A NCAC 09 .0902(a) 1887 Each infant was not served only bottles labeled with their individual name. Based on interviews it was confirmed that a child was fed the wrong bottle February 18, 2025. The bottle contained human milk. .0902(d) Compliance Statement Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. A follow-up visit will be conducted to monitor staff child ratios. On or before March 20, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware that any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Email the information to: Email the information to: Lisa.Eddins-Smith@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time-period. Additional visits will be conducted to monitor compliance with child care requirements. Technical Assistance Community HealthCare Nurse We discussed developing policies and training your staff to prevent and respond to feeding the wrong bottle to a child. Child Care Health Consultants (CCHCs) active and are currently providing CCHC services can be found by county here: https://healthychildcare.unc.edu/find-a-cchc/. CCHCs listed as primary or regional can be contacted to provide technical assistance and training following the NC CCHC Service Model to child care facilities in the county/ies they serve. Active CCHCs have completed the NC Resource Center developed NC CCHC Course and meet the requirements in the CCHC Program Manual. Additionally, you can obtain information and the form to initiate blood testing of the mother providing the human milk. We discussed a detailed review of your policies and procedures in reaching out to a parent following an incident, following bottle procedures and to discuss the following rule with your staff: 10A NCAC 09 .0902 REQUIREMENTS FOR INFANTS (a) The parent or health care provider of each child under 15 months of age shall provide the center an individual written feeding plan for the child. This plan shall be followed at the center. This plan shall include the child's name, be signed by the parent or health care provider, and be dated when received by the center. Each infant's plan shall be modified in consultation with the child's parent or health care provider to reflect changes in the child's needs as he or she develops. The feeding instructions for each infant shall include the type and amount of milk, formula and food, the frequency of feedings and be posted for reference by the caregivers. (b) Each infant shall be held for bottle feeding until able to hold his or her own bottle. Bottles shall not be propped. Each child shall be held or placed in feeding chairs or other age-appropriate seating apparatus to be fed. The feeding chair or other seating apparatus shall be disassembled for cleaning purposes. (c) Infants shall not be served juice in a bottle without a prescription or written statement on file from a health care professional or licensed dietitian/nutritionist. (d) Each infant shall be served only bottles labeled with their individual name. We discussed that Administrative Action will be recommended based on the findings of today’s visit. Please review the following: 10A NCAC 09 .2203 WRITTEN WARNINGS (1) a substantiation of one or more violations as a result of a complaint that do not meet the criteria for a maltreatment finding in accordance with G.S. 110-105.3(b)(3) but for which corrective action is needed; (2) citation of 16 or more violations of separate rules in a single visit where the operator does not meet the criteria of other administrative actions set forth in this Section; or (3) citation of one of the following violations on two consecutive visits: A written warning, which shall include a corrective action plan, may be issued to an operator in regard to any violation including, but not limited to, these situations: supervision of children; discipline, nurture, or care of children; staff/child ratio; group size; licensed capacity; permit restriction; CPR training; First Aid training; ITS-SIDS training; and criminal record check requirements regarding pre-service and three-year reassessments in accordance with G.S. 110-90.2(b). At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Thank you for your time today. If you have questions or concerns regarding today’s visit, please contact me at Lisa.Eddins-Smith@dhhs.nc.gov or 980-748-6270. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .2203 · Violation

Name of Operation: Childcare Network #325 Facility ID: 60004319 Consultant: LISA EDDINS-SMITH Operation Type: Center Case Number: 0225-274L Visit Date: 3/6/2025 Number Present: 74 Completed Date: 3/6/2025 Age: From 0 To 5 Total Minutes: 120 Time In: 12:00 PM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to obtain information regarding alleged violations of child care requirements. The compliance history 84% prior to today’s visit. Supervision, capacity, ratio, adequate/approved space and general license requirements were monitored during today’s visit. The center has a five-star license issued July 9, 2024, meeting enhanced ratio and space. Upon my arrival, I was greeted by K. Barnes, Cook and Rebekah Richardson, Director. I explained the purpose of the visit and shared the allegations with Ms. Richardson. Kayla Smith, Assistant Director, joined us for the walkthrough. The allegations are: An infant’s feeding plan was not followed. An infant was fed breastmilk which belonged to another child. I was reported that a child’s feeding schedule was not followed resulting in approximately 6 hours between feedings. It was reported that a child was fed another child’s bottle During today’s visit, I monitored the infant classroom and interviewed two (2) administrators and two (2) teachers. I interviewed Ms. Richardson and Ms. Smith regarding the incident. Both administrators shared that an infant was fed another child’s bottle containing human milk. The parents were notified, and an incident report was completed. I monitored the infant room and interviewed the two infant teachers in the classroom. All bottles were dated and labeled. The teachers both explained that a new system has been put into place marking the bottled containing human milk with red tape and matching name to face with the infant and bottle before feeding. I observed infant feeding schedules posted and in compliance. During the visit, I observed children in personal care routines. One teacher was on the floor and another caring for the children. I returned to the room two times through the visit and observed children being fed, feedings documented and a child being rocked before nap. Nurturing and caring tones were heard with the children throughout the facility. Supervision and staff child ratios were observed in compliance. Findings: Based on interviews, observations, and records review it was determined that an infant’s feeding plan was not followed is substantiated. Based on interviews, observations, and records review it was determined An infant was fed breastmilk which belonged to another child is substantiated. The following violations were cited today: Violation Number Comment Rule 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. A child's feeding plan was not followed February 18, 2025. The child was fed another child's bottle. 10A NCAC 09 .0902(a) 1887 Each infant was not served only bottles labeled with their individual name. Based on interviews it was confirmed that a child was fed the wrong bottle February 18, 2025. The bottle contained human milk. .0902(d) Compliance Statement Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. A follow-up visit will be conducted to monitor staff child ratios. On or before March 20, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware that any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Email the information to: Email the information to: Lisa.Eddins-Smith@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time-period. Additional visits will be conducted to monitor compliance with child care requirements. Technical Assistance Community HealthCare Nurse We discussed developing policies and training your staff to prevent and respond to feeding the wrong bottle to a child. Child Care Health Consultants (CCHCs) active and are currently providing CCHC services can be found by county here: https://healthychildcare.unc.edu/find-a-cchc/. CCHCs listed as primary or regional can be contacted to provide technical assistance and training following the NC CCHC Service Model to child care facilities in the county/ies they serve. Active CCHCs have completed the NC Resource Center developed NC CCHC Course and meet the requirements in the CCHC Program Manual. Additionally, you can obtain information and the form to initiate blood testing of the mother providing the human milk. We discussed a detailed review of your policies and procedures in reaching out to a parent following an incident, following bottle procedures and to discuss the following rule with your staff: 10A NCAC 09 .0902 REQUIREMENTS FOR INFANTS (a) The parent or health care provider of each child under 15 months of age shall provide the center an individual written feeding plan for the child. This plan shall be followed at the center. This plan shall include the child's name, be signed by the parent or health care provider, and be dated when received by the center. Each infant's plan shall be modified in consultation with the child's parent or health care provider to reflect changes in the child's needs as he or she develops. The feeding instructions for each infant shall include the type and amount of milk, formula and food, the frequency of feedings and be posted for reference by the caregivers. (b) Each infant shall be held for bottle feeding until able to hold his or her own bottle. Bottles shall not be propped. Each child shall be held or placed in feeding chairs or other age-appropriate seating apparatus to be fed. The feeding chair or other seating apparatus shall be disassembled for cleaning purposes. (c) Infants shall not be served juice in a bottle without a prescription or written statement on file from a health care professional or licensed dietitian/nutritionist. (d) Each infant shall be served only bottles labeled with their individual name. We discussed that Administrative Action will be recommended based on the findings of today’s visit. Please review the following: 10A NCAC 09 .2203 WRITTEN WARNINGS (1) a substantiation of one or more violations as a result of a complaint that do not meet the criteria for a maltreatment finding in accordance with G.S. 110-105.3(b)(3) but for which corrective action is needed; (2) citation of 16 or more violations of separate rules in a single visit where the operator does not meet the criteria of other administrative actions set forth in this Section; or (3) citation of one of the following violations on two consecutive visits: A written warning, which shall include a corrective action plan, may be issued to an operator in regard to any violation including, but not limited to, these situations: supervision of children; discipline, nurture, or care of children; staff/child ratio; group size; licensed capacity; permit restriction; CPR training; First Aid training; ITS-SIDS training; and criminal record check requirements regarding pre-service and three-year reassessments in accordance with G.S. 110-90.2(b). At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Thank you for your time today. If you have questions or concerns regarding today’s visit, please contact me at Lisa.Eddins-Smith@dhhs.nc.gov or 980-748-6270. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-105 · Violation

Name of Operation: Childcare Network #325 Facility ID: 60004319 Consultant: LISA EDDINS-SMITH Operation Type: Center Case Number: 0225-274L Visit Date: 3/6/2025 Number Present: 74 Completed Date: 3/6/2025 Age: From 0 To 5 Total Minutes: 120 Time In: 12:00 PM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to obtain information regarding alleged violations of child care requirements. The compliance history 84% prior to today’s visit. Supervision, capacity, ratio, adequate/approved space and general license requirements were monitored during today’s visit. The center has a five-star license issued July 9, 2024, meeting enhanced ratio and space. Upon my arrival, I was greeted by K. Barnes, Cook and Rebekah Richardson, Director. I explained the purpose of the visit and shared the allegations with Ms. Richardson. Kayla Smith, Assistant Director, joined us for the walkthrough. The allegations are: An infant’s feeding plan was not followed. An infant was fed breastmilk which belonged to another child. I was reported that a child’s feeding schedule was not followed resulting in approximately 6 hours between feedings. It was reported that a child was fed another child’s bottle During today’s visit, I monitored the infant classroom and interviewed two (2) administrators and two (2) teachers. I interviewed Ms. Richardson and Ms. Smith regarding the incident. Both administrators shared that an infant was fed another child’s bottle containing human milk. The parents were notified, and an incident report was completed. I monitored the infant room and interviewed the two infant teachers in the classroom. All bottles were dated and labeled. The teachers both explained that a new system has been put into place marking the bottled containing human milk with red tape and matching name to face with the infant and bottle before feeding. I observed infant feeding schedules posted and in compliance. During the visit, I observed children in personal care routines. One teacher was on the floor and another caring for the children. I returned to the room two times through the visit and observed children being fed, feedings documented and a child being rocked before nap. Nurturing and caring tones were heard with the children throughout the facility. Supervision and staff child ratios were observed in compliance. Findings: Based on interviews, observations, and records review it was determined that an infant’s feeding plan was not followed is substantiated. Based on interviews, observations, and records review it was determined An infant was fed breastmilk which belonged to another child is substantiated. The following violations were cited today: Violation Number Comment Rule 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. A child's feeding plan was not followed February 18, 2025. The child was fed another child's bottle. 10A NCAC 09 .0902(a) 1887 Each infant was not served only bottles labeled with their individual name. Based on interviews it was confirmed that a child was fed the wrong bottle February 18, 2025. The bottle contained human milk. .0902(d) Compliance Statement Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. A follow-up visit will be conducted to monitor staff child ratios. On or before March 20, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware that any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Email the information to: Email the information to: Lisa.Eddins-Smith@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time-period. Additional visits will be conducted to monitor compliance with child care requirements. Technical Assistance Community HealthCare Nurse We discussed developing policies and training your staff to prevent and respond to feeding the wrong bottle to a child. Child Care Health Consultants (CCHCs) active and are currently providing CCHC services can be found by county here: https://healthychildcare.unc.edu/find-a-cchc/. CCHCs listed as primary or regional can be contacted to provide technical assistance and training following the NC CCHC Service Model to child care facilities in the county/ies they serve. Active CCHCs have completed the NC Resource Center developed NC CCHC Course and meet the requirements in the CCHC Program Manual. Additionally, you can obtain information and the form to initiate blood testing of the mother providing the human milk. We discussed a detailed review of your policies and procedures in reaching out to a parent following an incident, following bottle procedures and to discuss the following rule with your staff: 10A NCAC 09 .0902 REQUIREMENTS FOR INFANTS (a) The parent or health care provider of each child under 15 months of age shall provide the center an individual written feeding plan for the child. This plan shall be followed at the center. This plan shall include the child's name, be signed by the parent or health care provider, and be dated when received by the center. Each infant's plan shall be modified in consultation with the child's parent or health care provider to reflect changes in the child's needs as he or she develops. The feeding instructions for each infant shall include the type and amount of milk, formula and food, the frequency of feedings and be posted for reference by the caregivers. (b) Each infant shall be held for bottle feeding until able to hold his or her own bottle. Bottles shall not be propped. Each child shall be held or placed in feeding chairs or other age-appropriate seating apparatus to be fed. The feeding chair or other seating apparatus shall be disassembled for cleaning purposes. (c) Infants shall not be served juice in a bottle without a prescription or written statement on file from a health care professional or licensed dietitian/nutritionist. (d) Each infant shall be served only bottles labeled with their individual name. We discussed that Administrative Action will be recommended based on the findings of today’s visit. Please review the following: 10A NCAC 09 .2203 WRITTEN WARNINGS (1) a substantiation of one or more violations as a result of a complaint that do not meet the criteria for a maltreatment finding in accordance with G.S. 110-105.3(b)(3) but for which corrective action is needed; (2) citation of 16 or more violations of separate rules in a single visit where the operator does not meet the criteria of other administrative actions set forth in this Section; or (3) citation of one of the following violations on two consecutive visits: A written warning, which shall include a corrective action plan, may be issued to an operator in regard to any violation including, but not limited to, these situations: supervision of children; discipline, nurture, or care of children; staff/child ratio; group size; licensed capacity; permit restriction; CPR training; First Aid training; ITS-SIDS training; and criminal record check requirements regarding pre-service and three-year reassessments in accordance with G.S. 110-90.2(b). At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Thank you for your time today. If you have questions or concerns regarding today’s visit, please contact me at Lisa.Eddins-Smith@dhhs.nc.gov or 980-748-6270. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: Childcare Network #325 Facility ID: 60004319 Consultant: LISA EDDINS-SMITH Operation Type: Center Case Number: 0225-274L Visit Date: 3/6/2025 Number Present: 74 Completed Date: 3/6/2025 Age: From 0 To 5 Total Minutes: 120 Time In: 12:00 PM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to obtain information regarding alleged violations of child care requirements. The compliance history 84% prior to today’s visit. Supervision, capacity, ratio, adequate/approved space and general license requirements were monitored during today’s visit. The center has a five-star license issued July 9, 2024, meeting enhanced ratio and space. Upon my arrival, I was greeted by K. Barnes, Cook and Rebekah Richardson, Director. I explained the purpose of the visit and shared the allegations with Ms. Richardson. Kayla Smith, Assistant Director, joined us for the walkthrough. The allegations are: An infant’s feeding plan was not followed. An infant was fed breastmilk which belonged to another child. I was reported that a child’s feeding schedule was not followed resulting in approximately 6 hours between feedings. It was reported that a child was fed another child’s bottle During today’s visit, I monitored the infant classroom and interviewed two (2) administrators and two (2) teachers. I interviewed Ms. Richardson and Ms. Smith regarding the incident. Both administrators shared that an infant was fed another child’s bottle containing human milk. The parents were notified, and an incident report was completed. I monitored the infant room and interviewed the two infant teachers in the classroom. All bottles were dated and labeled. The teachers both explained that a new system has been put into place marking the bottled containing human milk with red tape and matching name to face with the infant and bottle before feeding. I observed infant feeding schedules posted and in compliance. During the visit, I observed children in personal care routines. One teacher was on the floor and another caring for the children. I returned to the room two times through the visit and observed children being fed, feedings documented and a child being rocked before nap. Nurturing and caring tones were heard with the children throughout the facility. Supervision and staff child ratios were observed in compliance. Findings: Based on interviews, observations, and records review it was determined that an infant’s feeding plan was not followed is substantiated. Based on interviews, observations, and records review it was determined An infant was fed breastmilk which belonged to another child is substantiated. The following violations were cited today: Violation Number Comment Rule 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. A child's feeding plan was not followed February 18, 2025. The child was fed another child's bottle. 10A NCAC 09 .0902(a) 1887 Each infant was not served only bottles labeled with their individual name. Based on interviews it was confirmed that a child was fed the wrong bottle February 18, 2025. The bottle contained human milk. .0902(d) Compliance Statement Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. A follow-up visit will be conducted to monitor staff child ratios. On or before March 20, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware that any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Email the information to: Email the information to: Lisa.Eddins-Smith@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time-period. Additional visits will be conducted to monitor compliance with child care requirements. Technical Assistance Community HealthCare Nurse We discussed developing policies and training your staff to prevent and respond to feeding the wrong bottle to a child. Child Care Health Consultants (CCHCs) active and are currently providing CCHC services can be found by county here: https://healthychildcare.unc.edu/find-a-cchc/. CCHCs listed as primary or regional can be contacted to provide technical assistance and training following the NC CCHC Service Model to child care facilities in the county/ies they serve. Active CCHCs have completed the NC Resource Center developed NC CCHC Course and meet the requirements in the CCHC Program Manual. Additionally, you can obtain information and the form to initiate blood testing of the mother providing the human milk. We discussed a detailed review of your policies and procedures in reaching out to a parent following an incident, following bottle procedures and to discuss the following rule with your staff: 10A NCAC 09 .0902 REQUIREMENTS FOR INFANTS (a) The parent or health care provider of each child under 15 months of age shall provide the center an individual written feeding plan for the child. This plan shall be followed at the center. This plan shall include the child's name, be signed by the parent or health care provider, and be dated when received by the center. Each infant's plan shall be modified in consultation with the child's parent or health care provider to reflect changes in the child's needs as he or she develops. The feeding instructions for each infant shall include the type and amount of milk, formula and food, the frequency of feedings and be posted for reference by the caregivers. (b) Each infant shall be held for bottle feeding until able to hold his or her own bottle. Bottles shall not be propped. Each child shall be held or placed in feeding chairs or other age-appropriate seating apparatus to be fed. The feeding chair or other seating apparatus shall be disassembled for cleaning purposes. (c) Infants shall not be served juice in a bottle without a prescription or written statement on file from a health care professional or licensed dietitian/nutritionist. (d) Each infant shall be served only bottles labeled with their individual name. We discussed that Administrative Action will be recommended based on the findings of today’s visit. Please review the following: 10A NCAC 09 .2203 WRITTEN WARNINGS (1) a substantiation of one or more violations as a result of a complaint that do not meet the criteria for a maltreatment finding in accordance with G.S. 110-105.3(b)(3) but for which corrective action is needed; (2) citation of 16 or more violations of separate rules in a single visit where the operator does not meet the criteria of other administrative actions set forth in this Section; or (3) citation of one of the following violations on two consecutive visits: A written warning, which shall include a corrective action plan, may be issued to an operator in regard to any violation including, but not limited to, these situations: supervision of children; discipline, nurture, or care of children; staff/child ratio; group size; licensed capacity; permit restriction; CPR training; First Aid training; ITS-SIDS training; and criminal record check requirements regarding pre-service and three-year reassessments in accordance with G.S. 110-90.2(b). At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Thank you for your time today. If you have questions or concerns regarding today’s visit, please contact me at Lisa.Eddins-Smith@dhhs.nc.gov or 980-748-6270. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: Childcare Network #325 Facility ID: 60004319 Consultant: LISA EDDINS-SMITH Operation Type: Center Case Number: 0225-274L Visit Date: 3/6/2025 Number Present: 74 Completed Date: 3/6/2025 Age: From 0 To 5 Total Minutes: 120 Time In: 12:00 PM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to obtain information regarding alleged violations of child care requirements. The compliance history 84% prior to today’s visit. Supervision, capacity, ratio, adequate/approved space and general license requirements were monitored during today’s visit. The center has a five-star license issued July 9, 2024, meeting enhanced ratio and space. Upon my arrival, I was greeted by K. Barnes, Cook and Rebekah Richardson, Director. I explained the purpose of the visit and shared the allegations with Ms. Richardson. Kayla Smith, Assistant Director, joined us for the walkthrough. The allegations are: An infant’s feeding plan was not followed. An infant was fed breastmilk which belonged to another child. I was reported that a child’s feeding schedule was not followed resulting in approximately 6 hours between feedings. It was reported that a child was fed another child’s bottle During today’s visit, I monitored the infant classroom and interviewed two (2) administrators and two (2) teachers. I interviewed Ms. Richardson and Ms. Smith regarding the incident. Both administrators shared that an infant was fed another child’s bottle containing human milk. The parents were notified, and an incident report was completed. I monitored the infant room and interviewed the two infant teachers in the classroom. All bottles were dated and labeled. The teachers both explained that a new system has been put into place marking the bottled containing human milk with red tape and matching name to face with the infant and bottle before feeding. I observed infant feeding schedules posted and in compliance. During the visit, I observed children in personal care routines. One teacher was on the floor and another caring for the children. I returned to the room two times through the visit and observed children being fed, feedings documented and a child being rocked before nap. Nurturing and caring tones were heard with the children throughout the facility. Supervision and staff child ratios were observed in compliance. Findings: Based on interviews, observations, and records review it was determined that an infant’s feeding plan was not followed is substantiated. Based on interviews, observations, and records review it was determined An infant was fed breastmilk which belonged to another child is substantiated. The following violations were cited today: Violation Number Comment Rule 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. A child's feeding plan was not followed February 18, 2025. The child was fed another child's bottle. 10A NCAC 09 .0902(a) 1887 Each infant was not served only bottles labeled with their individual name. Based on interviews it was confirmed that a child was fed the wrong bottle February 18, 2025. The bottle contained human milk. .0902(d) Compliance Statement Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. A follow-up visit will be conducted to monitor staff child ratios. On or before March 20, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware that any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Email the information to: Email the information to: Lisa.Eddins-Smith@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time-period. Additional visits will be conducted to monitor compliance with child care requirements. Technical Assistance Community HealthCare Nurse We discussed developing policies and training your staff to prevent and respond to feeding the wrong bottle to a child. Child Care Health Consultants (CCHCs) active and are currently providing CCHC services can be found by county here: https://healthychildcare.unc.edu/find-a-cchc/. CCHCs listed as primary or regional can be contacted to provide technical assistance and training following the NC CCHC Service Model to child care facilities in the county/ies they serve. Active CCHCs have completed the NC Resource Center developed NC CCHC Course and meet the requirements in the CCHC Program Manual. Additionally, you can obtain information and the form to initiate blood testing of the mother providing the human milk. We discussed a detailed review of your policies and procedures in reaching out to a parent following an incident, following bottle procedures and to discuss the following rule with your staff: 10A NCAC 09 .0902 REQUIREMENTS FOR INFANTS (a) The parent or health care provider of each child under 15 months of age shall provide the center an individual written feeding plan for the child. This plan shall be followed at the center. This plan shall include the child's name, be signed by the parent or health care provider, and be dated when received by the center. Each infant's plan shall be modified in consultation with the child's parent or health care provider to reflect changes in the child's needs as he or she develops. The feeding instructions for each infant shall include the type and amount of milk, formula and food, the frequency of feedings and be posted for reference by the caregivers. (b) Each infant shall be held for bottle feeding until able to hold his or her own bottle. Bottles shall not be propped. Each child shall be held or placed in feeding chairs or other age-appropriate seating apparatus to be fed. The feeding chair or other seating apparatus shall be disassembled for cleaning purposes. (c) Infants shall not be served juice in a bottle without a prescription or written statement on file from a health care professional or licensed dietitian/nutritionist. (d) Each infant shall be served only bottles labeled with their individual name. We discussed that Administrative Action will be recommended based on the findings of today’s visit. Please review the following: 10A NCAC 09 .2203 WRITTEN WARNINGS (1) a substantiation of one or more violations as a result of a complaint that do not meet the criteria for a maltreatment finding in accordance with G.S. 110-105.3(b)(3) but for which corrective action is needed; (2) citation of 16 or more violations of separate rules in a single visit where the operator does not meet the criteria of other administrative actions set forth in this Section; or (3) citation of one of the following violations on two consecutive visits: A written warning, which shall include a corrective action plan, may be issued to an operator in regard to any violation including, but not limited to, these situations: supervision of children; discipline, nurture, or care of children; staff/child ratio; group size; licensed capacity; permit restriction; CPR training; First Aid training; ITS-SIDS training; and criminal record check requirements regarding pre-service and three-year reassessments in accordance with G.S. 110-90.2(b). At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Thank you for your time today. If you have questions or concerns regarding today’s visit, please contact me at Lisa.Eddins-Smith@dhhs.nc.gov or 980-748-6270. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0601 · Violation

Name of Operation: Childcare Network #325 Facility ID: 60004319 Consultant: LISA EDDINS-SMITH Operation Type: Center Case Number: Visit Date: 12/12/2024 Number Present: 53 Completed Date: 12/13/2024 Age: From 0 To 5 Total Minutes: 345 Time In: 09:45 AM Time Out: 03:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor compliance of applicable child care requirements during the annual compliance visit. The 18-month compliance history prior to today's visit was 87%. Child Development Schools North Carolina, LLC is listed as current-active with the Secretary of State. A checklist was used to monitor the facility. Upon my arrival, I was greeted by Kayla Smith, Assistant Director. I explained the purpose of my visit. Rebekah Richardson, Director, was in a meeting off campus. Ms. Smith assisted me with the walkthrough and Ms. Richardson joined us upon arrival from her meeting. During the walkthrough, I monitored all classrooms, two buses, three outdoor play areas, and the kitchen. The outdoor pool area was not in use. I observed the fence around the pool in compliance and the gate locked. In Space 10, the classroom serving infants and toddlers I observed one child sleeping and one crying child transitioning to nap. I observed the caregiver responding in a nurturing way to the child transitioning to nap. I reviewed the current activity plan, current feeding schedules, safe sleep checks, and daily attendance, which all met compliance. The infant safe sleep policy was observed posted and customized in the classroom. All bottles were labeled and dated and the thermometer in the refrigerator read 36 degrees. I monitored diaper creams and found in compliance. The bathroom was unlocked and a mop bucket full of water was observed. I observed plastic bags accessible to children in an unlocked drawer and a power strip with uncovered outlets located on the counter near the sink. In Space 9, which is used for afterschool, no children were present. I monitored the area for safety hazards and adequate materials. I observed on outlet uncovered and it was covered while I completed the walkthrough. I observed the gym and found the area in compliance. In Space 1, I observed two-year-old children in center play and a large group activity on the carpet with a caregiver. I monitored two emergency medications and found an expired Epi-Pen. I observed the permission to administer medication form for Benadryl not signed or dated by the parent. I observed plastic in a unlocked drawer accessible to children. I monitored the refrigerator and observed one child’s lunch box without a date. A teacher's backpack containing prescription medication was observed accessible to children in an unlocked cabinet. In Space 2, I observed children playing in centers. I observed several torn books and explained to the teacher that books should be in good repair and age appropriate. I suggested that she go through the books and remove or repair any torn books. In Space 4, I observed children playing on the floor with caregivers. I observed one child napping. The teachers explained that the child is currently in transition from two naps to one nap and takes a short morning nap. I observed plastic bags and batteries in an unlocked drawer. Ms. Richardson removed the items immediately. Spaces 5, 6 and 7 serve children in NC Pre-K. All classrooms use the Creative Curriculum, had current lesson plans and materials available supporting the lesson plans. Attendance was observed and in compliance. I monitored assessments in Teaching Strategies GOLD for a sample of children and found in compliance. I observed and monitored each NC Pre-K classroom. In Space 7, I observed children in transition to center play. I observed water bottles in backpacks from home not dated or labeled. In Space 5, I observed children being served and eating lunch. The menu is posted for parents to view in the lobby and on the kitchen door. Items posted to be served were observed and nutritional components in compliance. I observed a Coke in the refrigerator. I explained to the teacher that the Coke cannot be consumed in front of the children. I observed a power strip with an uncovered outlet and the teacher corrected. In Space 6, I observed children engaged in a large group literacy activity. I observed the thermometer missing and 2 Power-Ade drinks in the refrigerator. I explained to the teacher that the Power Ade cannot be consumed in front of the children. High Reach and The Creative Curriculum is implemented at the center. Current lesson plans were posted, adequate and age appropriate material was observed throughout the center. I monitored the two buses currently in use. Bus #38 did not have a current inspection and registration on file. The fire extinguisher inspection was dated October, 2024. I observed ripped upholstery on several seats. Bus # 50 has a current registration and inspection on file. I observed ripped seats and the fire extinguisher inspection was dated December however had no year documented. A no smoking sign was not posted. I monitored three outdoor play areas. The toddler play area and the play area serving 2- and 3-year-old children had a few play structures with standing water. Ms. Richardson and Ms. Smith corrected this immediately. Due to the recent rain no violation was cited. The playground serving 4-year-old – school age children had several violations. See the Violations and Technical Assistance of this visit summary. Supervision and staff/child ratio were maintained throughout the facility. Nurturing and caring interactions were observed throughout the facility. All items required were posted in each classroom and in compliance. Cleaning supplies were stored properly and observed in compliance. I monitored the kitchen and found it clean and in compliance. All food observed was stored properly and had current expiration dates. I reviewed program records and found them meeting compliance. Information required to be posted was observed posted on the bulletin board as you enter the building and on bulletin boards in each classroom. Daily attendance was monitored and found meeting compliance. Playground inspections and the incident log were monitored and found in compliance. The last fire inspection was conducted 2-2-2024. The monthly fire drill log and emergency drill log was reviewed and found meeting compliance. The last sanitation inspection was conducted on 9-23-2024 with a approved rating. The EPR plan is dated 12-11-2024. I reviewed a sample of children's files. One NC Pre-K child does not have a current hearing screening on file. I reviewed staff and training worksheet. The medical statement and TB Test dates were not documented correctly. The date of hire of several veteran employees should reflect the new effective date for the current permit, July 9, 2024. See Technical Assistance. The following violations were cited during today's visit: Violation Number Comment Rule 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. Water bottles were not labeled and dated in Space 7 and 5. A lunch box was not dated in Space 1. 15A NCAC 18A .2804(d) 807 A safe indoor and outdoor environment was not provided for the children. A rotting stump with sharp protrusions was observed on playground serving 4 year old -school age children. The fence at the right rear of the property is broken and the leaves have piled up creating areas of fence less than 4' tall and a hole which children could crawl through. A mop bucket filled with water was observed in an unlocked bathroom in Space 10. 10A NCAC 09 .0601(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. A power strip with uncovered outlets was observed in Space 10 and Space 5. An outlet was uncovered in Space 9. 10A NCAC 09 .0604(c) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Batteries were observed stored in an unlocked drawer in Space 4. .2820(b) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. A teacher's backpack containing prescription medication was stored in an unlocked lower cabinet accessible to children in Space 1. 15A NCAC 18A .2820(d) 847 Parent's medication authorization did not include required information. The permission to administer medication for Benadryl was not signed and dated by a parent for a child enrolled in Space 1. 10A NCAC 09 .0803(4)(6-9) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. An Epi-Pen with 11-2024 expiration date was observed in Space 1. .0803(12) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Plastic bags accessible to children were observed in Space 10 and Space 4. .0604(q) 1110 Vehicles used to transport children enrolled in the child care center did not comply with all applicable State and federal laws and regulations. Bus # 38 did not have a registration card on file. .1002(b) 1111 All vehicles were not insured for liability as required by state law. Bus # 38 did not have proof of insurance on file. .1002(c) 1123 All vehicles used to transport children were not free of hazards. The first passenger seat in Bus # 38 is ripped and foam is exposed. The first two seat on both sides in Bus # 50 are ripped and the foam is exposed. 10A NCAC 09 .1002(a) 1124 Emergency and identifying information, including the child's name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported. The notebooks for Bus # 38 and Bus # 50 did not include pictures for each child on the transportation roster. 10A NCAC 09 .1003(d) 1768 The health assessment did not include a hearing screening. One NC PreK child did not have a hearing screening on file. .3005 (a)(4) 1850 Signage was not posted regarding the smoking and tobacco restriction at the entrance of the center and/or in vehicles used to transport children. Tobacco restriction signage was not posted in Bus # 50. .0604(i) 1867 The depth of the loose surfacing was not based on critical height of the equipment. The mulch under the swing located on the large play area does not meet depth requirement in the fall zone and under the swing. The mulch near the metal stationary car with tunnel and slide does not meet required depth of mulch in fall zone. .0605(k)(1-4) Compliance Statement: Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before January 2, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Lisa Eddins-Smith, Child Care Consultant 8801 Crosstimbers Drive Charlotte. NC 28215 Lisa.Eddins-Smith@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time-period. Technical Assistance: Small Parts and Plastic Bags: We discussed removing all plastic bags or storing them higher that five feet from areas serving children two and under. Medications: Please refer to the rules and regulations regarding medications located in Chapter 9 of Child Care Rules and Regulations dated November 1, 2024. 10A NCAC 09 .0803 ADMINISTERING MEDICATION IN CHILD CARE CENTERS. We discussed implementing a spreadsheet and monthly walkthrough to monitor emergency medications. Outdoor Play Areas: We discussed walking through the outdoor play areas to address the violations cited. Before playing outside check empty any bins and/or play equipment of standing water. Refrigerators: Please add thermometers to all refrigerators and monitor the temperature to make sure you are not exceeding 45 degrees. we discussed monitoring for proper labeling and teacher food storage. We discussed reviewing the modeling healthy eating habits with your staff Staff Training Worksheets: We discussed that you will update the Staff and Training worksheet with the corrections we made during today's visit. Please sign and date the new worksheet and send it to me. Any veteran employee hired prior to July 9, 2024 should have two dates of employment listed. We will use the dates in determining training due dates moving forward. Veteran employees do not need to complete another application for employment. The staff orientation, medical statement and TB Test can carry over from the original date of hire. Health and Safety training and on-going training will be calculated according to the date of issue for your current license for any staff member hired before July 9, 2024. On-Going Training Hours: We discussed requirements for on going training. Here is the rule reference : 10A NCAC 09 .1103 ON-GOING TRAINING AND PROFESSIONAL DEVELOPMENT We looked at your current guidelines for your employees and determined that you have correctly calculated the needed hours based on education/experience. Please complete the needed hours per employee on the staff and training worksheet. Reminders: Continue to review emails from the Division of Child Development and Early Education (DCDEE) and from your assigned child care consultant. DCDEE Website: I encourage you to utilize the DCDEE website, https://ncchildcare.ncdhhs.gov/, on a regular basis. All the laws, rules and regulations, item number listing, sanitation requirements, and provider documents can be found on the website. Additionally, there are many resources such as DCDEE Moodle where you can complete health and safety trainings free of charge. The What’s New tab provides current information that is sent out through blast emails. We discussed updating provider forms so you are using the most current forms available. Get Ready for the 3’s / QRIS: Starting on February 1, 2025, the ECERS-3, ITERS-3, and FCCERS-3—also known as the "3s"—will be used for DCDEE environment rating scale assessments. The DCDEE and the North Carolina Rated License Assessment Project (NCRLAP) are collaboratively working on preparations for the transition to the third editions. These third editions come with a spiral binding at the top, replacing the current revised editions. Visit the NCRLAP’s website, https://www.ncrlap.org/ for more information about updated resources, credit hour trainings, and outreach assessment opportunities to help you become familiar with these tools. For official environment rating scale assessments for a NC Star Rated License, the NCRLAP will use the Revised editions until February 1, 2025. Until February 1, 2025, NCRLAP will use the Revised editions for official environment rating scale assessments for a NC Star Rated License (for new licensees or upon request.) Save the date: WHO: All Mecklenburg County Owners and Administrators WHAT: Training with Megan Porter from the NCRLAP The Environment Rating Scales (ERS) Third editions- ECERS-3, ITERS-3 WHEN: January 14, 2025, 1:00 pm-3:00 pm WHERE: Child Care Resources Inc. 200-B Regency Executive Park Dr. STE 240 Charlotte, NC 28217 WHY: Exciting news! New Environment Rating Scales have arrived! Starting on February 1, 2025, the ECERS-3, and ITERS-3—also known as the "3s"—will be used for DCDEE assessments. We want you to have all you need to prepare for them. These third editions come with a spiral binding at the top, replacing the current revised editions. ABCMS (Criminal Background System): North Carolina child care administrators can now view and edit their facility’s staff roster in ABCMS, the DCDEE’s criminal background check system. Provider Access to ABCMS allows administrators to: • See the real-time background check status of staff members. • Run a printable report of the staff roster to assist with compliance visits. • See new background check applicants and add to staff roster. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0604 · Violation

Name of Operation: Childcare Network #325 Facility ID: 60004319 Consultant: LISA EDDINS-SMITH Operation Type: Center Case Number: Visit Date: 12/12/2024 Number Present: 53 Completed Date: 12/13/2024 Age: From 0 To 5 Total Minutes: 345 Time In: 09:45 AM Time Out: 03:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor compliance of applicable child care requirements during the annual compliance visit. The 18-month compliance history prior to today's visit was 87%. Child Development Schools North Carolina, LLC is listed as current-active with the Secretary of State. A checklist was used to monitor the facility. Upon my arrival, I was greeted by Kayla Smith, Assistant Director. I explained the purpose of my visit. Rebekah Richardson, Director, was in a meeting off campus. Ms. Smith assisted me with the walkthrough and Ms. Richardson joined us upon arrival from her meeting. During the walkthrough, I monitored all classrooms, two buses, three outdoor play areas, and the kitchen. The outdoor pool area was not in use. I observed the fence around the pool in compliance and the gate locked. In Space 10, the classroom serving infants and toddlers I observed one child sleeping and one crying child transitioning to nap. I observed the caregiver responding in a nurturing way to the child transitioning to nap. I reviewed the current activity plan, current feeding schedules, safe sleep checks, and daily attendance, which all met compliance. The infant safe sleep policy was observed posted and customized in the classroom. All bottles were labeled and dated and the thermometer in the refrigerator read 36 degrees. I monitored diaper creams and found in compliance. The bathroom was unlocked and a mop bucket full of water was observed. I observed plastic bags accessible to children in an unlocked drawer and a power strip with uncovered outlets located on the counter near the sink. In Space 9, which is used for afterschool, no children were present. I monitored the area for safety hazards and adequate materials. I observed on outlet uncovered and it was covered while I completed the walkthrough. I observed the gym and found the area in compliance. In Space 1, I observed two-year-old children in center play and a large group activity on the carpet with a caregiver. I monitored two emergency medications and found an expired Epi-Pen. I observed the permission to administer medication form for Benadryl not signed or dated by the parent. I observed plastic in a unlocked drawer accessible to children. I monitored the refrigerator and observed one child’s lunch box without a date. A teacher's backpack containing prescription medication was observed accessible to children in an unlocked cabinet. In Space 2, I observed children playing in centers. I observed several torn books and explained to the teacher that books should be in good repair and age appropriate. I suggested that she go through the books and remove or repair any torn books. In Space 4, I observed children playing on the floor with caregivers. I observed one child napping. The teachers explained that the child is currently in transition from two naps to one nap and takes a short morning nap. I observed plastic bags and batteries in an unlocked drawer. Ms. Richardson removed the items immediately. Spaces 5, 6 and 7 serve children in NC Pre-K. All classrooms use the Creative Curriculum, had current lesson plans and materials available supporting the lesson plans. Attendance was observed and in compliance. I monitored assessments in Teaching Strategies GOLD for a sample of children and found in compliance. I observed and monitored each NC Pre-K classroom. In Space 7, I observed children in transition to center play. I observed water bottles in backpacks from home not dated or labeled. In Space 5, I observed children being served and eating lunch. The menu is posted for parents to view in the lobby and on the kitchen door. Items posted to be served were observed and nutritional components in compliance. I observed a Coke in the refrigerator. I explained to the teacher that the Coke cannot be consumed in front of the children. I observed a power strip with an uncovered outlet and the teacher corrected. In Space 6, I observed children engaged in a large group literacy activity. I observed the thermometer missing and 2 Power-Ade drinks in the refrigerator. I explained to the teacher that the Power Ade cannot be consumed in front of the children. High Reach and The Creative Curriculum is implemented at the center. Current lesson plans were posted, adequate and age appropriate material was observed throughout the center. I monitored the two buses currently in use. Bus #38 did not have a current inspection and registration on file. The fire extinguisher inspection was dated October, 2024. I observed ripped upholstery on several seats. Bus # 50 has a current registration and inspection on file. I observed ripped seats and the fire extinguisher inspection was dated December however had no year documented. A no smoking sign was not posted. I monitored three outdoor play areas. The toddler play area and the play area serving 2- and 3-year-old children had a few play structures with standing water. Ms. Richardson and Ms. Smith corrected this immediately. Due to the recent rain no violation was cited. The playground serving 4-year-old – school age children had several violations. See the Violations and Technical Assistance of this visit summary. Supervision and staff/child ratio were maintained throughout the facility. Nurturing and caring interactions were observed throughout the facility. All items required were posted in each classroom and in compliance. Cleaning supplies were stored properly and observed in compliance. I monitored the kitchen and found it clean and in compliance. All food observed was stored properly and had current expiration dates. I reviewed program records and found them meeting compliance. Information required to be posted was observed posted on the bulletin board as you enter the building and on bulletin boards in each classroom. Daily attendance was monitored and found meeting compliance. Playground inspections and the incident log were monitored and found in compliance. The last fire inspection was conducted 2-2-2024. The monthly fire drill log and emergency drill log was reviewed and found meeting compliance. The last sanitation inspection was conducted on 9-23-2024 with a approved rating. The EPR plan is dated 12-11-2024. I reviewed a sample of children's files. One NC Pre-K child does not have a current hearing screening on file. I reviewed staff and training worksheet. The medical statement and TB Test dates were not documented correctly. The date of hire of several veteran employees should reflect the new effective date for the current permit, July 9, 2024. See Technical Assistance. The following violations were cited during today's visit: Violation Number Comment Rule 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. Water bottles were not labeled and dated in Space 7 and 5. A lunch box was not dated in Space 1. 15A NCAC 18A .2804(d) 807 A safe indoor and outdoor environment was not provided for the children. A rotting stump with sharp protrusions was observed on playground serving 4 year old -school age children. The fence at the right rear of the property is broken and the leaves have piled up creating areas of fence less than 4' tall and a hole which children could crawl through. A mop bucket filled with water was observed in an unlocked bathroom in Space 10. 10A NCAC 09 .0601(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. A power strip with uncovered outlets was observed in Space 10 and Space 5. An outlet was uncovered in Space 9. 10A NCAC 09 .0604(c) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Batteries were observed stored in an unlocked drawer in Space 4. .2820(b) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. A teacher's backpack containing prescription medication was stored in an unlocked lower cabinet accessible to children in Space 1. 15A NCAC 18A .2820(d) 847 Parent's medication authorization did not include required information. The permission to administer medication for Benadryl was not signed and dated by a parent for a child enrolled in Space 1. 10A NCAC 09 .0803(4)(6-9) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. An Epi-Pen with 11-2024 expiration date was observed in Space 1. .0803(12) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Plastic bags accessible to children were observed in Space 10 and Space 4. .0604(q) 1110 Vehicles used to transport children enrolled in the child care center did not comply with all applicable State and federal laws and regulations. Bus # 38 did not have a registration card on file. .1002(b) 1111 All vehicles were not insured for liability as required by state law. Bus # 38 did not have proof of insurance on file. .1002(c) 1123 All vehicles used to transport children were not free of hazards. The first passenger seat in Bus # 38 is ripped and foam is exposed. The first two seat on both sides in Bus # 50 are ripped and the foam is exposed. 10A NCAC 09 .1002(a) 1124 Emergency and identifying information, including the child's name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported. The notebooks for Bus # 38 and Bus # 50 did not include pictures for each child on the transportation roster. 10A NCAC 09 .1003(d) 1768 The health assessment did not include a hearing screening. One NC PreK child did not have a hearing screening on file. .3005 (a)(4) 1850 Signage was not posted regarding the smoking and tobacco restriction at the entrance of the center and/or in vehicles used to transport children. Tobacco restriction signage was not posted in Bus # 50. .0604(i) 1867 The depth of the loose surfacing was not based on critical height of the equipment. The mulch under the swing located on the large play area does not meet depth requirement in the fall zone and under the swing. The mulch near the metal stationary car with tunnel and slide does not meet required depth of mulch in fall zone. .0605(k)(1-4) Compliance Statement: Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before January 2, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Lisa Eddins-Smith, Child Care Consultant 8801 Crosstimbers Drive Charlotte. NC 28215 Lisa.Eddins-Smith@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time-period. Technical Assistance: Small Parts and Plastic Bags: We discussed removing all plastic bags or storing them higher that five feet from areas serving children two and under. Medications: Please refer to the rules and regulations regarding medications located in Chapter 9 of Child Care Rules and Regulations dated November 1, 2024. 10A NCAC 09 .0803 ADMINISTERING MEDICATION IN CHILD CARE CENTERS. We discussed implementing a spreadsheet and monthly walkthrough to monitor emergency medications. Outdoor Play Areas: We discussed walking through the outdoor play areas to address the violations cited. Before playing outside check empty any bins and/or play equipment of standing water. Refrigerators: Please add thermometers to all refrigerators and monitor the temperature to make sure you are not exceeding 45 degrees. we discussed monitoring for proper labeling and teacher food storage. We discussed reviewing the modeling healthy eating habits with your staff Staff Training Worksheets: We discussed that you will update the Staff and Training worksheet with the corrections we made during today's visit. Please sign and date the new worksheet and send it to me. Any veteran employee hired prior to July 9, 2024 should have two dates of employment listed. We will use the dates in determining training due dates moving forward. Veteran employees do not need to complete another application for employment. The staff orientation, medical statement and TB Test can carry over from the original date of hire. Health and Safety training and on-going training will be calculated according to the date of issue for your current license for any staff member hired before July 9, 2024. On-Going Training Hours: We discussed requirements for on going training. Here is the rule reference : 10A NCAC 09 .1103 ON-GOING TRAINING AND PROFESSIONAL DEVELOPMENT We looked at your current guidelines for your employees and determined that you have correctly calculated the needed hours based on education/experience. Please complete the needed hours per employee on the staff and training worksheet. Reminders: Continue to review emails from the Division of Child Development and Early Education (DCDEE) and from your assigned child care consultant. DCDEE Website: I encourage you to utilize the DCDEE website, https://ncchildcare.ncdhhs.gov/, on a regular basis. All the laws, rules and regulations, item number listing, sanitation requirements, and provider documents can be found on the website. Additionally, there are many resources such as DCDEE Moodle where you can complete health and safety trainings free of charge. The What’s New tab provides current information that is sent out through blast emails. We discussed updating provider forms so you are using the most current forms available. Get Ready for the 3’s / QRIS: Starting on February 1, 2025, the ECERS-3, ITERS-3, and FCCERS-3—also known as the "3s"—will be used for DCDEE environment rating scale assessments. The DCDEE and the North Carolina Rated License Assessment Project (NCRLAP) are collaboratively working on preparations for the transition to the third editions. These third editions come with a spiral binding at the top, replacing the current revised editions. Visit the NCRLAP’s website, https://www.ncrlap.org/ for more information about updated resources, credit hour trainings, and outreach assessment opportunities to help you become familiar with these tools. For official environment rating scale assessments for a NC Star Rated License, the NCRLAP will use the Revised editions until February 1, 2025. Until February 1, 2025, NCRLAP will use the Revised editions for official environment rating scale assessments for a NC Star Rated License (for new licensees or upon request.) Save the date: WHO: All Mecklenburg County Owners and Administrators WHAT: Training with Megan Porter from the NCRLAP The Environment Rating Scales (ERS) Third editions- ECERS-3, ITERS-3 WHEN: January 14, 2025, 1:00 pm-3:00 pm WHERE: Child Care Resources Inc. 200-B Regency Executive Park Dr. STE 240 Charlotte, NC 28217 WHY: Exciting news! New Environment Rating Scales have arrived! Starting on February 1, 2025, the ECERS-3, and ITERS-3—also known as the "3s"—will be used for DCDEE assessments. We want you to have all you need to prepare for them. These third editions come with a spiral binding at the top, replacing the current revised editions. ABCMS (Criminal Background System): North Carolina child care administrators can now view and edit their facility’s staff roster in ABCMS, the DCDEE’s criminal background check system. Provider Access to ABCMS allows administrators to: • See the real-time background check status of staff members. • Run a printable report of the staff roster to assist with compliance visits. • See new background check applicants and add to staff roster. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0803 · Violation

Name of Operation: Childcare Network #325 Facility ID: 60004319 Consultant: LISA EDDINS-SMITH Operation Type: Center Case Number: Visit Date: 12/12/2024 Number Present: 53 Completed Date: 12/13/2024 Age: From 0 To 5 Total Minutes: 345 Time In: 09:45 AM Time Out: 03:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor compliance of applicable child care requirements during the annual compliance visit. The 18-month compliance history prior to today's visit was 87%. Child Development Schools North Carolina, LLC is listed as current-active with the Secretary of State. A checklist was used to monitor the facility. Upon my arrival, I was greeted by Kayla Smith, Assistant Director. I explained the purpose of my visit. Rebekah Richardson, Director, was in a meeting off campus. Ms. Smith assisted me with the walkthrough and Ms. Richardson joined us upon arrival from her meeting. During the walkthrough, I monitored all classrooms, two buses, three outdoor play areas, and the kitchen. The outdoor pool area was not in use. I observed the fence around the pool in compliance and the gate locked. In Space 10, the classroom serving infants and toddlers I observed one child sleeping and one crying child transitioning to nap. I observed the caregiver responding in a nurturing way to the child transitioning to nap. I reviewed the current activity plan, current feeding schedules, safe sleep checks, and daily attendance, which all met compliance. The infant safe sleep policy was observed posted and customized in the classroom. All bottles were labeled and dated and the thermometer in the refrigerator read 36 degrees. I monitored diaper creams and found in compliance. The bathroom was unlocked and a mop bucket full of water was observed. I observed plastic bags accessible to children in an unlocked drawer and a power strip with uncovered outlets located on the counter near the sink. In Space 9, which is used for afterschool, no children were present. I monitored the area for safety hazards and adequate materials. I observed on outlet uncovered and it was covered while I completed the walkthrough. I observed the gym and found the area in compliance. In Space 1, I observed two-year-old children in center play and a large group activity on the carpet with a caregiver. I monitored two emergency medications and found an expired Epi-Pen. I observed the permission to administer medication form for Benadryl not signed or dated by the parent. I observed plastic in a unlocked drawer accessible to children. I monitored the refrigerator and observed one child’s lunch box without a date. A teacher's backpack containing prescription medication was observed accessible to children in an unlocked cabinet. In Space 2, I observed children playing in centers. I observed several torn books and explained to the teacher that books should be in good repair and age appropriate. I suggested that she go through the books and remove or repair any torn books. In Space 4, I observed children playing on the floor with caregivers. I observed one child napping. The teachers explained that the child is currently in transition from two naps to one nap and takes a short morning nap. I observed plastic bags and batteries in an unlocked drawer. Ms. Richardson removed the items immediately. Spaces 5, 6 and 7 serve children in NC Pre-K. All classrooms use the Creative Curriculum, had current lesson plans and materials available supporting the lesson plans. Attendance was observed and in compliance. I monitored assessments in Teaching Strategies GOLD for a sample of children and found in compliance. I observed and monitored each NC Pre-K classroom. In Space 7, I observed children in transition to center play. I observed water bottles in backpacks from home not dated or labeled. In Space 5, I observed children being served and eating lunch. The menu is posted for parents to view in the lobby and on the kitchen door. Items posted to be served were observed and nutritional components in compliance. I observed a Coke in the refrigerator. I explained to the teacher that the Coke cannot be consumed in front of the children. I observed a power strip with an uncovered outlet and the teacher corrected. In Space 6, I observed children engaged in a large group literacy activity. I observed the thermometer missing and 2 Power-Ade drinks in the refrigerator. I explained to the teacher that the Power Ade cannot be consumed in front of the children. High Reach and The Creative Curriculum is implemented at the center. Current lesson plans were posted, adequate and age appropriate material was observed throughout the center. I monitored the two buses currently in use. Bus #38 did not have a current inspection and registration on file. The fire extinguisher inspection was dated October, 2024. I observed ripped upholstery on several seats. Bus # 50 has a current registration and inspection on file. I observed ripped seats and the fire extinguisher inspection was dated December however had no year documented. A no smoking sign was not posted. I monitored three outdoor play areas. The toddler play area and the play area serving 2- and 3-year-old children had a few play structures with standing water. Ms. Richardson and Ms. Smith corrected this immediately. Due to the recent rain no violation was cited. The playground serving 4-year-old – school age children had several violations. See the Violations and Technical Assistance of this visit summary. Supervision and staff/child ratio were maintained throughout the facility. Nurturing and caring interactions were observed throughout the facility. All items required were posted in each classroom and in compliance. Cleaning supplies were stored properly and observed in compliance. I monitored the kitchen and found it clean and in compliance. All food observed was stored properly and had current expiration dates. I reviewed program records and found them meeting compliance. Information required to be posted was observed posted on the bulletin board as you enter the building and on bulletin boards in each classroom. Daily attendance was monitored and found meeting compliance. Playground inspections and the incident log were monitored and found in compliance. The last fire inspection was conducted 2-2-2024. The monthly fire drill log and emergency drill log was reviewed and found meeting compliance. The last sanitation inspection was conducted on 9-23-2024 with a approved rating. The EPR plan is dated 12-11-2024. I reviewed a sample of children's files. One NC Pre-K child does not have a current hearing screening on file. I reviewed staff and training worksheet. The medical statement and TB Test dates were not documented correctly. The date of hire of several veteran employees should reflect the new effective date for the current permit, July 9, 2024. See Technical Assistance. The following violations were cited during today's visit: Violation Number Comment Rule 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. Water bottles were not labeled and dated in Space 7 and 5. A lunch box was not dated in Space 1. 15A NCAC 18A .2804(d) 807 A safe indoor and outdoor environment was not provided for the children. A rotting stump with sharp protrusions was observed on playground serving 4 year old -school age children. The fence at the right rear of the property is broken and the leaves have piled up creating areas of fence less than 4' tall and a hole which children could crawl through. A mop bucket filled with water was observed in an unlocked bathroom in Space 10. 10A NCAC 09 .0601(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. A power strip with uncovered outlets was observed in Space 10 and Space 5. An outlet was uncovered in Space 9. 10A NCAC 09 .0604(c) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Batteries were observed stored in an unlocked drawer in Space 4. .2820(b) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. A teacher's backpack containing prescription medication was stored in an unlocked lower cabinet accessible to children in Space 1. 15A NCAC 18A .2820(d) 847 Parent's medication authorization did not include required information. The permission to administer medication for Benadryl was not signed and dated by a parent for a child enrolled in Space 1. 10A NCAC 09 .0803(4)(6-9) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. An Epi-Pen with 11-2024 expiration date was observed in Space 1. .0803(12) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Plastic bags accessible to children were observed in Space 10 and Space 4. .0604(q) 1110 Vehicles used to transport children enrolled in the child care center did not comply with all applicable State and federal laws and regulations. Bus # 38 did not have a registration card on file. .1002(b) 1111 All vehicles were not insured for liability as required by state law. Bus # 38 did not have proof of insurance on file. .1002(c) 1123 All vehicles used to transport children were not free of hazards. The first passenger seat in Bus # 38 is ripped and foam is exposed. The first two seat on both sides in Bus # 50 are ripped and the foam is exposed. 10A NCAC 09 .1002(a) 1124 Emergency and identifying information, including the child's name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported. The notebooks for Bus # 38 and Bus # 50 did not include pictures for each child on the transportation roster. 10A NCAC 09 .1003(d) 1768 The health assessment did not include a hearing screening. One NC PreK child did not have a hearing screening on file. .3005 (a)(4) 1850 Signage was not posted regarding the smoking and tobacco restriction at the entrance of the center and/or in vehicles used to transport children. Tobacco restriction signage was not posted in Bus # 50. .0604(i) 1867 The depth of the loose surfacing was not based on critical height of the equipment. The mulch under the swing located on the large play area does not meet depth requirement in the fall zone and under the swing. The mulch near the metal stationary car with tunnel and slide does not meet required depth of mulch in fall zone. .0605(k)(1-4) Compliance Statement: Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before January 2, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Lisa Eddins-Smith, Child Care Consultant 8801 Crosstimbers Drive Charlotte. NC 28215 Lisa.Eddins-Smith@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time-period. Technical Assistance: Small Parts and Plastic Bags: We discussed removing all plastic bags or storing them higher that five feet from areas serving children two and under. Medications: Please refer to the rules and regulations regarding medications located in Chapter 9 of Child Care Rules and Regulations dated November 1, 2024. 10A NCAC 09 .0803 ADMINISTERING MEDICATION IN CHILD CARE CENTERS. We discussed implementing a spreadsheet and monthly walkthrough to monitor emergency medications. Outdoor Play Areas: We discussed walking through the outdoor play areas to address the violations cited. Before playing outside check empty any bins and/or play equipment of standing water. Refrigerators: Please add thermometers to all refrigerators and monitor the temperature to make sure you are not exceeding 45 degrees. we discussed monitoring for proper labeling and teacher food storage. We discussed reviewing the modeling healthy eating habits with your staff Staff Training Worksheets: We discussed that you will update the Staff and Training worksheet with the corrections we made during today's visit. Please sign and date the new worksheet and send it to me. Any veteran employee hired prior to July 9, 2024 should have two dates of employment listed. We will use the dates in determining training due dates moving forward. Veteran employees do not need to complete another application for employment. The staff orientation, medical statement and TB Test can carry over from the original date of hire. Health and Safety training and on-going training will be calculated according to the date of issue for your current license for any staff member hired before July 9, 2024. On-Going Training Hours: We discussed requirements for on going training. Here is the rule reference : 10A NCAC 09 .1103 ON-GOING TRAINING AND PROFESSIONAL DEVELOPMENT We looked at your current guidelines for your employees and determined that you have correctly calculated the needed hours based on education/experience. Please complete the needed hours per employee on the staff and training worksheet. Reminders: Continue to review emails from the Division of Child Development and Early Education (DCDEE) and from your assigned child care consultant. DCDEE Website: I encourage you to utilize the DCDEE website, https://ncchildcare.ncdhhs.gov/, on a regular basis. All the laws, rules and regulations, item number listing, sanitation requirements, and provider documents can be found on the website. Additionally, there are many resources such as DCDEE Moodle where you can complete health and safety trainings free of charge. The What’s New tab provides current information that is sent out through blast emails. We discussed updating provider forms so you are using the most current forms available. Get Ready for the 3’s / QRIS: Starting on February 1, 2025, the ECERS-3, ITERS-3, and FCCERS-3—also known as the "3s"—will be used for DCDEE environment rating scale assessments. The DCDEE and the North Carolina Rated License Assessment Project (NCRLAP) are collaboratively working on preparations for the transition to the third editions. These third editions come with a spiral binding at the top, replacing the current revised editions. Visit the NCRLAP’s website, https://www.ncrlap.org/ for more information about updated resources, credit hour trainings, and outreach assessment opportunities to help you become familiar with these tools. For official environment rating scale assessments for a NC Star Rated License, the NCRLAP will use the Revised editions until February 1, 2025. Until February 1, 2025, NCRLAP will use the Revised editions for official environment rating scale assessments for a NC Star Rated License (for new licensees or upon request.) Save the date: WHO: All Mecklenburg County Owners and Administrators WHAT: Training with Megan Porter from the NCRLAP The Environment Rating Scales (ERS) Third editions- ECERS-3, ITERS-3 WHEN: January 14, 2025, 1:00 pm-3:00 pm WHERE: Child Care Resources Inc. 200-B Regency Executive Park Dr. STE 240 Charlotte, NC 28217 WHY: Exciting news! New Environment Rating Scales have arrived! Starting on February 1, 2025, the ECERS-3, and ITERS-3—also known as the "3s"—will be used for DCDEE assessments. We want you to have all you need to prepare for them. These third editions come with a spiral binding at the top, replacing the current revised editions. ABCMS (Criminal Background System): North Carolina child care administrators can now view and edit their facility’s staff roster in ABCMS, the DCDEE’s criminal background check system. Provider Access to ABCMS allows administrators to: • See the real-time background check status of staff members. • Run a printable report of the staff roster to assist with compliance visits. • See new background check applicants and add to staff roster. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1002 · Violation

Name of Operation: Childcare Network #325 Facility ID: 60004319 Consultant: LISA EDDINS-SMITH Operation Type: Center Case Number: Visit Date: 12/12/2024 Number Present: 53 Completed Date: 12/13/2024 Age: From 0 To 5 Total Minutes: 345 Time In: 09:45 AM Time Out: 03:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor compliance of applicable child care requirements during the annual compliance visit. The 18-month compliance history prior to today's visit was 87%. Child Development Schools North Carolina, LLC is listed as current-active with the Secretary of State. A checklist was used to monitor the facility. Upon my arrival, I was greeted by Kayla Smith, Assistant Director. I explained the purpose of my visit. Rebekah Richardson, Director, was in a meeting off campus. Ms. Smith assisted me with the walkthrough and Ms. Richardson joined us upon arrival from her meeting. During the walkthrough, I monitored all classrooms, two buses, three outdoor play areas, and the kitchen. The outdoor pool area was not in use. I observed the fence around the pool in compliance and the gate locked. In Space 10, the classroom serving infants and toddlers I observed one child sleeping and one crying child transitioning to nap. I observed the caregiver responding in a nurturing way to the child transitioning to nap. I reviewed the current activity plan, current feeding schedules, safe sleep checks, and daily attendance, which all met compliance. The infant safe sleep policy was observed posted and customized in the classroom. All bottles were labeled and dated and the thermometer in the refrigerator read 36 degrees. I monitored diaper creams and found in compliance. The bathroom was unlocked and a mop bucket full of water was observed. I observed plastic bags accessible to children in an unlocked drawer and a power strip with uncovered outlets located on the counter near the sink. In Space 9, which is used for afterschool, no children were present. I monitored the area for safety hazards and adequate materials. I observed on outlet uncovered and it was covered while I completed the walkthrough. I observed the gym and found the area in compliance. In Space 1, I observed two-year-old children in center play and a large group activity on the carpet with a caregiver. I monitored two emergency medications and found an expired Epi-Pen. I observed the permission to administer medication form for Benadryl not signed or dated by the parent. I observed plastic in a unlocked drawer accessible to children. I monitored the refrigerator and observed one child’s lunch box without a date. A teacher's backpack containing prescription medication was observed accessible to children in an unlocked cabinet. In Space 2, I observed children playing in centers. I observed several torn books and explained to the teacher that books should be in good repair and age appropriate. I suggested that she go through the books and remove or repair any torn books. In Space 4, I observed children playing on the floor with caregivers. I observed one child napping. The teachers explained that the child is currently in transition from two naps to one nap and takes a short morning nap. I observed plastic bags and batteries in an unlocked drawer. Ms. Richardson removed the items immediately. Spaces 5, 6 and 7 serve children in NC Pre-K. All classrooms use the Creative Curriculum, had current lesson plans and materials available supporting the lesson plans. Attendance was observed and in compliance. I monitored assessments in Teaching Strategies GOLD for a sample of children and found in compliance. I observed and monitored each NC Pre-K classroom. In Space 7, I observed children in transition to center play. I observed water bottles in backpacks from home not dated or labeled. In Space 5, I observed children being served and eating lunch. The menu is posted for parents to view in the lobby and on the kitchen door. Items posted to be served were observed and nutritional components in compliance. I observed a Coke in the refrigerator. I explained to the teacher that the Coke cannot be consumed in front of the children. I observed a power strip with an uncovered outlet and the teacher corrected. In Space 6, I observed children engaged in a large group literacy activity. I observed the thermometer missing and 2 Power-Ade drinks in the refrigerator. I explained to the teacher that the Power Ade cannot be consumed in front of the children. High Reach and The Creative Curriculum is implemented at the center. Current lesson plans were posted, adequate and age appropriate material was observed throughout the center. I monitored the two buses currently in use. Bus #38 did not have a current inspection and registration on file. The fire extinguisher inspection was dated October, 2024. I observed ripped upholstery on several seats. Bus # 50 has a current registration and inspection on file. I observed ripped seats and the fire extinguisher inspection was dated December however had no year documented. A no smoking sign was not posted. I monitored three outdoor play areas. The toddler play area and the play area serving 2- and 3-year-old children had a few play structures with standing water. Ms. Richardson and Ms. Smith corrected this immediately. Due to the recent rain no violation was cited. The playground serving 4-year-old – school age children had several violations. See the Violations and Technical Assistance of this visit summary. Supervision and staff/child ratio were maintained throughout the facility. Nurturing and caring interactions were observed throughout the facility. All items required were posted in each classroom and in compliance. Cleaning supplies were stored properly and observed in compliance. I monitored the kitchen and found it clean and in compliance. All food observed was stored properly and had current expiration dates. I reviewed program records and found them meeting compliance. Information required to be posted was observed posted on the bulletin board as you enter the building and on bulletin boards in each classroom. Daily attendance was monitored and found meeting compliance. Playground inspections and the incident log were monitored and found in compliance. The last fire inspection was conducted 2-2-2024. The monthly fire drill log and emergency drill log was reviewed and found meeting compliance. The last sanitation inspection was conducted on 9-23-2024 with a approved rating. The EPR plan is dated 12-11-2024. I reviewed a sample of children's files. One NC Pre-K child does not have a current hearing screening on file. I reviewed staff and training worksheet. The medical statement and TB Test dates were not documented correctly. The date of hire of several veteran employees should reflect the new effective date for the current permit, July 9, 2024. See Technical Assistance. The following violations were cited during today's visit: Violation Number Comment Rule 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. Water bottles were not labeled and dated in Space 7 and 5. A lunch box was not dated in Space 1. 15A NCAC 18A .2804(d) 807 A safe indoor and outdoor environment was not provided for the children. A rotting stump with sharp protrusions was observed on playground serving 4 year old -school age children. The fence at the right rear of the property is broken and the leaves have piled up creating areas of fence less than 4' tall and a hole which children could crawl through. A mop bucket filled with water was observed in an unlocked bathroom in Space 10. 10A NCAC 09 .0601(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. A power strip with uncovered outlets was observed in Space 10 and Space 5. An outlet was uncovered in Space 9. 10A NCAC 09 .0604(c) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Batteries were observed stored in an unlocked drawer in Space 4. .2820(b) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. A teacher's backpack containing prescription medication was stored in an unlocked lower cabinet accessible to children in Space 1. 15A NCAC 18A .2820(d) 847 Parent's medication authorization did not include required information. The permission to administer medication for Benadryl was not signed and dated by a parent for a child enrolled in Space 1. 10A NCAC 09 .0803(4)(6-9) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. An Epi-Pen with 11-2024 expiration date was observed in Space 1. .0803(12) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Plastic bags accessible to children were observed in Space 10 and Space 4. .0604(q) 1110 Vehicles used to transport children enrolled in the child care center did not comply with all applicable State and federal laws and regulations. Bus # 38 did not have a registration card on file. .1002(b) 1111 All vehicles were not insured for liability as required by state law. Bus # 38 did not have proof of insurance on file. .1002(c) 1123 All vehicles used to transport children were not free of hazards. The first passenger seat in Bus # 38 is ripped and foam is exposed. The first two seat on both sides in Bus # 50 are ripped and the foam is exposed. 10A NCAC 09 .1002(a) 1124 Emergency and identifying information, including the child's name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported. The notebooks for Bus # 38 and Bus # 50 did not include pictures for each child on the transportation roster. 10A NCAC 09 .1003(d) 1768 The health assessment did not include a hearing screening. One NC PreK child did not have a hearing screening on file. .3005 (a)(4) 1850 Signage was not posted regarding the smoking and tobacco restriction at the entrance of the center and/or in vehicles used to transport children. Tobacco restriction signage was not posted in Bus # 50. .0604(i) 1867 The depth of the loose surfacing was not based on critical height of the equipment. The mulch under the swing located on the large play area does not meet depth requirement in the fall zone and under the swing. The mulch near the metal stationary car with tunnel and slide does not meet required depth of mulch in fall zone. .0605(k)(1-4) Compliance Statement: Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before January 2, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Lisa Eddins-Smith, Child Care Consultant 8801 Crosstimbers Drive Charlotte. NC 28215 Lisa.Eddins-Smith@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time-period. Technical Assistance: Small Parts and Plastic Bags: We discussed removing all plastic bags or storing them higher that five feet from areas serving children two and under. Medications: Please refer to the rules and regulations regarding medications located in Chapter 9 of Child Care Rules and Regulations dated November 1, 2024. 10A NCAC 09 .0803 ADMINISTERING MEDICATION IN CHILD CARE CENTERS. We discussed implementing a spreadsheet and monthly walkthrough to monitor emergency medications. Outdoor Play Areas: We discussed walking through the outdoor play areas to address the violations cited. Before playing outside check empty any bins and/or play equipment of standing water. Refrigerators: Please add thermometers to all refrigerators and monitor the temperature to make sure you are not exceeding 45 degrees. we discussed monitoring for proper labeling and teacher food storage. We discussed reviewing the modeling healthy eating habits with your staff Staff Training Worksheets: We discussed that you will update the Staff and Training worksheet with the corrections we made during today's visit. Please sign and date the new worksheet and send it to me. Any veteran employee hired prior to July 9, 2024 should have two dates of employment listed. We will use the dates in determining training due dates moving forward. Veteran employees do not need to complete another application for employment. The staff orientation, medical statement and TB Test can carry over from the original date of hire. Health and Safety training and on-going training will be calculated according to the date of issue for your current license for any staff member hired before July 9, 2024. On-Going Training Hours: We discussed requirements for on going training. Here is the rule reference : 10A NCAC 09 .1103 ON-GOING TRAINING AND PROFESSIONAL DEVELOPMENT We looked at your current guidelines for your employees and determined that you have correctly calculated the needed hours based on education/experience. Please complete the needed hours per employee on the staff and training worksheet. Reminders: Continue to review emails from the Division of Child Development and Early Education (DCDEE) and from your assigned child care consultant. DCDEE Website: I encourage you to utilize the DCDEE website, https://ncchildcare.ncdhhs.gov/, on a regular basis. All the laws, rules and regulations, item number listing, sanitation requirements, and provider documents can be found on the website. Additionally, there are many resources such as DCDEE Moodle where you can complete health and safety trainings free of charge. The What’s New tab provides current information that is sent out through blast emails. We discussed updating provider forms so you are using the most current forms available. Get Ready for the 3’s / QRIS: Starting on February 1, 2025, the ECERS-3, ITERS-3, and FCCERS-3—also known as the "3s"—will be used for DCDEE environment rating scale assessments. The DCDEE and the North Carolina Rated License Assessment Project (NCRLAP) are collaboratively working on preparations for the transition to the third editions. These third editions come with a spiral binding at the top, replacing the current revised editions. Visit the NCRLAP’s website, https://www.ncrlap.org/ for more information about updated resources, credit hour trainings, and outreach assessment opportunities to help you become familiar with these tools. For official environment rating scale assessments for a NC Star Rated License, the NCRLAP will use the Revised editions until February 1, 2025. Until February 1, 2025, NCRLAP will use the Revised editions for official environment rating scale assessments for a NC Star Rated License (for new licensees or upon request.) Save the date: WHO: All Mecklenburg County Owners and Administrators WHAT: Training with Megan Porter from the NCRLAP The Environment Rating Scales (ERS) Third editions- ECERS-3, ITERS-3 WHEN: January 14, 2025, 1:00 pm-3:00 pm WHERE: Child Care Resources Inc. 200-B Regency Executive Park Dr. STE 240 Charlotte, NC 28217 WHY: Exciting news! New Environment Rating Scales have arrived! Starting on February 1, 2025, the ECERS-3, and ITERS-3—also known as the "3s"—will be used for DCDEE assessments. We want you to have all you need to prepare for them. These third editions come with a spiral binding at the top, replacing the current revised editions. ABCMS (Criminal Background System): North Carolina child care administrators can now view and edit their facility’s staff roster in ABCMS, the DCDEE’s criminal background check system. Provider Access to ABCMS allows administrators to: • See the real-time background check status of staff members. • Run a printable report of the staff roster to assist with compliance visits. • See new background check applicants and add to staff roster. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1003 · Violation

Name of Operation: Childcare Network #325 Facility ID: 60004319 Consultant: LISA EDDINS-SMITH Operation Type: Center Case Number: Visit Date: 12/12/2024 Number Present: 53 Completed Date: 12/13/2024 Age: From 0 To 5 Total Minutes: 345 Time In: 09:45 AM Time Out: 03:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor compliance of applicable child care requirements during the annual compliance visit. The 18-month compliance history prior to today's visit was 87%. Child Development Schools North Carolina, LLC is listed as current-active with the Secretary of State. A checklist was used to monitor the facility. Upon my arrival, I was greeted by Kayla Smith, Assistant Director. I explained the purpose of my visit. Rebekah Richardson, Director, was in a meeting off campus. Ms. Smith assisted me with the walkthrough and Ms. Richardson joined us upon arrival from her meeting. During the walkthrough, I monitored all classrooms, two buses, three outdoor play areas, and the kitchen. The outdoor pool area was not in use. I observed the fence around the pool in compliance and the gate locked. In Space 10, the classroom serving infants and toddlers I observed one child sleeping and one crying child transitioning to nap. I observed the caregiver responding in a nurturing way to the child transitioning to nap. I reviewed the current activity plan, current feeding schedules, safe sleep checks, and daily attendance, which all met compliance. The infant safe sleep policy was observed posted and customized in the classroom. All bottles were labeled and dated and the thermometer in the refrigerator read 36 degrees. I monitored diaper creams and found in compliance. The bathroom was unlocked and a mop bucket full of water was observed. I observed plastic bags accessible to children in an unlocked drawer and a power strip with uncovered outlets located on the counter near the sink. In Space 9, which is used for afterschool, no children were present. I monitored the area for safety hazards and adequate materials. I observed on outlet uncovered and it was covered while I completed the walkthrough. I observed the gym and found the area in compliance. In Space 1, I observed two-year-old children in center play and a large group activity on the carpet with a caregiver. I monitored two emergency medications and found an expired Epi-Pen. I observed the permission to administer medication form for Benadryl not signed or dated by the parent. I observed plastic in a unlocked drawer accessible to children. I monitored the refrigerator and observed one child’s lunch box without a date. A teacher's backpack containing prescription medication was observed accessible to children in an unlocked cabinet. In Space 2, I observed children playing in centers. I observed several torn books and explained to the teacher that books should be in good repair and age appropriate. I suggested that she go through the books and remove or repair any torn books. In Space 4, I observed children playing on the floor with caregivers. I observed one child napping. The teachers explained that the child is currently in transition from two naps to one nap and takes a short morning nap. I observed plastic bags and batteries in an unlocked drawer. Ms. Richardson removed the items immediately. Spaces 5, 6 and 7 serve children in NC Pre-K. All classrooms use the Creative Curriculum, had current lesson plans and materials available supporting the lesson plans. Attendance was observed and in compliance. I monitored assessments in Teaching Strategies GOLD for a sample of children and found in compliance. I observed and monitored each NC Pre-K classroom. In Space 7, I observed children in transition to center play. I observed water bottles in backpacks from home not dated or labeled. In Space 5, I observed children being served and eating lunch. The menu is posted for parents to view in the lobby and on the kitchen door. Items posted to be served were observed and nutritional components in compliance. I observed a Coke in the refrigerator. I explained to the teacher that the Coke cannot be consumed in front of the children. I observed a power strip with an uncovered outlet and the teacher corrected. In Space 6, I observed children engaged in a large group literacy activity. I observed the thermometer missing and 2 Power-Ade drinks in the refrigerator. I explained to the teacher that the Power Ade cannot be consumed in front of the children. High Reach and The Creative Curriculum is implemented at the center. Current lesson plans were posted, adequate and age appropriate material was observed throughout the center. I monitored the two buses currently in use. Bus #38 did not have a current inspection and registration on file. The fire extinguisher inspection was dated October, 2024. I observed ripped upholstery on several seats. Bus # 50 has a current registration and inspection on file. I observed ripped seats and the fire extinguisher inspection was dated December however had no year documented. A no smoking sign was not posted. I monitored three outdoor play areas. The toddler play area and the play area serving 2- and 3-year-old children had a few play structures with standing water. Ms. Richardson and Ms. Smith corrected this immediately. Due to the recent rain no violation was cited. The playground serving 4-year-old – school age children had several violations. See the Violations and Technical Assistance of this visit summary. Supervision and staff/child ratio were maintained throughout the facility. Nurturing and caring interactions were observed throughout the facility. All items required were posted in each classroom and in compliance. Cleaning supplies were stored properly and observed in compliance. I monitored the kitchen and found it clean and in compliance. All food observed was stored properly and had current expiration dates. I reviewed program records and found them meeting compliance. Information required to be posted was observed posted on the bulletin board as you enter the building and on bulletin boards in each classroom. Daily attendance was monitored and found meeting compliance. Playground inspections and the incident log were monitored and found in compliance. The last fire inspection was conducted 2-2-2024. The monthly fire drill log and emergency drill log was reviewed and found meeting compliance. The last sanitation inspection was conducted on 9-23-2024 with a approved rating. The EPR plan is dated 12-11-2024. I reviewed a sample of children's files. One NC Pre-K child does not have a current hearing screening on file. I reviewed staff and training worksheet. The medical statement and TB Test dates were not documented correctly. The date of hire of several veteran employees should reflect the new effective date for the current permit, July 9, 2024. See Technical Assistance. The following violations were cited during today's visit: Violation Number Comment Rule 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. Water bottles were not labeled and dated in Space 7 and 5. A lunch box was not dated in Space 1. 15A NCAC 18A .2804(d) 807 A safe indoor and outdoor environment was not provided for the children. A rotting stump with sharp protrusions was observed on playground serving 4 year old -school age children. The fence at the right rear of the property is broken and the leaves have piled up creating areas of fence less than 4' tall and a hole which children could crawl through. A mop bucket filled with water was observed in an unlocked bathroom in Space 10. 10A NCAC 09 .0601(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. A power strip with uncovered outlets was observed in Space 10 and Space 5. An outlet was uncovered in Space 9. 10A NCAC 09 .0604(c) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Batteries were observed stored in an unlocked drawer in Space 4. .2820(b) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. A teacher's backpack containing prescription medication was stored in an unlocked lower cabinet accessible to children in Space 1. 15A NCAC 18A .2820(d) 847 Parent's medication authorization did not include required information. The permission to administer medication for Benadryl was not signed and dated by a parent for a child enrolled in Space 1. 10A NCAC 09 .0803(4)(6-9) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. An Epi-Pen with 11-2024 expiration date was observed in Space 1. .0803(12) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Plastic bags accessible to children were observed in Space 10 and Space 4. .0604(q) 1110 Vehicles used to transport children enrolled in the child care center did not comply with all applicable State and federal laws and regulations. Bus # 38 did not have a registration card on file. .1002(b) 1111 All vehicles were not insured for liability as required by state law. Bus # 38 did not have proof of insurance on file. .1002(c) 1123 All vehicles used to transport children were not free of hazards. The first passenger seat in Bus # 38 is ripped and foam is exposed. The first two seat on both sides in Bus # 50 are ripped and the foam is exposed. 10A NCAC 09 .1002(a) 1124 Emergency and identifying information, including the child's name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported. The notebooks for Bus # 38 and Bus # 50 did not include pictures for each child on the transportation roster. 10A NCAC 09 .1003(d) 1768 The health assessment did not include a hearing screening. One NC PreK child did not have a hearing screening on file. .3005 (a)(4) 1850 Signage was not posted regarding the smoking and tobacco restriction at the entrance of the center and/or in vehicles used to transport children. Tobacco restriction signage was not posted in Bus # 50. .0604(i) 1867 The depth of the loose surfacing was not based on critical height of the equipment. The mulch under the swing located on the large play area does not meet depth requirement in the fall zone and under the swing. The mulch near the metal stationary car with tunnel and slide does not meet required depth of mulch in fall zone. .0605(k)(1-4) Compliance Statement: Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before January 2, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Lisa Eddins-Smith, Child Care Consultant 8801 Crosstimbers Drive Charlotte. NC 28215 Lisa.Eddins-Smith@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time-period. Technical Assistance: Small Parts and Plastic Bags: We discussed removing all plastic bags or storing them higher that five feet from areas serving children two and under. Medications: Please refer to the rules and regulations regarding medications located in Chapter 9 of Child Care Rules and Regulations dated November 1, 2024. 10A NCAC 09 .0803 ADMINISTERING MEDICATION IN CHILD CARE CENTERS. We discussed implementing a spreadsheet and monthly walkthrough to monitor emergency medications. Outdoor Play Areas: We discussed walking through the outdoor play areas to address the violations cited. Before playing outside check empty any bins and/or play equipment of standing water. Refrigerators: Please add thermometers to all refrigerators and monitor the temperature to make sure you are not exceeding 45 degrees. we discussed monitoring for proper labeling and teacher food storage. We discussed reviewing the modeling healthy eating habits with your staff Staff Training Worksheets: We discussed that you will update the Staff and Training worksheet with the corrections we made during today's visit. Please sign and date the new worksheet and send it to me. Any veteran employee hired prior to July 9, 2024 should have two dates of employment listed. We will use the dates in determining training due dates moving forward. Veteran employees do not need to complete another application for employment. The staff orientation, medical statement and TB Test can carry over from the original date of hire. Health and Safety training and on-going training will be calculated according to the date of issue for your current license for any staff member hired before July 9, 2024. On-Going Training Hours: We discussed requirements for on going training. Here is the rule reference : 10A NCAC 09 .1103 ON-GOING TRAINING AND PROFESSIONAL DEVELOPMENT We looked at your current guidelines for your employees and determined that you have correctly calculated the needed hours based on education/experience. Please complete the needed hours per employee on the staff and training worksheet. Reminders: Continue to review emails from the Division of Child Development and Early Education (DCDEE) and from your assigned child care consultant. DCDEE Website: I encourage you to utilize the DCDEE website, https://ncchildcare.ncdhhs.gov/, on a regular basis. All the laws, rules and regulations, item number listing, sanitation requirements, and provider documents can be found on the website. Additionally, there are many resources such as DCDEE Moodle where you can complete health and safety trainings free of charge. The What’s New tab provides current information that is sent out through blast emails. We discussed updating provider forms so you are using the most current forms available. Get Ready for the 3’s / QRIS: Starting on February 1, 2025, the ECERS-3, ITERS-3, and FCCERS-3—also known as the "3s"—will be used for DCDEE environment rating scale assessments. The DCDEE and the North Carolina Rated License Assessment Project (NCRLAP) are collaboratively working on preparations for the transition to the third editions. These third editions come with a spiral binding at the top, replacing the current revised editions. Visit the NCRLAP’s website, https://www.ncrlap.org/ for more information about updated resources, credit hour trainings, and outreach assessment opportunities to help you become familiar with these tools. For official environment rating scale assessments for a NC Star Rated License, the NCRLAP will use the Revised editions until February 1, 2025. Until February 1, 2025, NCRLAP will use the Revised editions for official environment rating scale assessments for a NC Star Rated License (for new licensees or upon request.) Save the date: WHO: All Mecklenburg County Owners and Administrators WHAT: Training with Megan Porter from the NCRLAP The Environment Rating Scales (ERS) Third editions- ECERS-3, ITERS-3 WHEN: January 14, 2025, 1:00 pm-3:00 pm WHERE: Child Care Resources Inc. 200-B Regency Executive Park Dr. STE 240 Charlotte, NC 28217 WHY: Exciting news! New Environment Rating Scales have arrived! Starting on February 1, 2025, the ECERS-3, and ITERS-3—also known as the "3s"—will be used for DCDEE assessments. We want you to have all you need to prepare for them. These third editions come with a spiral binding at the top, replacing the current revised editions. ABCMS (Criminal Background System): North Carolina child care administrators can now view and edit their facility’s staff roster in ABCMS, the DCDEE’s criminal background check system. Provider Access to ABCMS allows administrators to: • See the real-time background check status of staff members. • Run a printable report of the staff roster to assist with compliance visits. • See new background check applicants and add to staff roster. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1103 · Violation

Name of Operation: Childcare Network #325 Facility ID: 60004319 Consultant: LISA EDDINS-SMITH Operation Type: Center Case Number: Visit Date: 12/12/2024 Number Present: 53 Completed Date: 12/13/2024 Age: From 0 To 5 Total Minutes: 345 Time In: 09:45 AM Time Out: 03:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor compliance of applicable child care requirements during the annual compliance visit. The 18-month compliance history prior to today's visit was 87%. Child Development Schools North Carolina, LLC is listed as current-active with the Secretary of State. A checklist was used to monitor the facility. Upon my arrival, I was greeted by Kayla Smith, Assistant Director. I explained the purpose of my visit. Rebekah Richardson, Director, was in a meeting off campus. Ms. Smith assisted me with the walkthrough and Ms. Richardson joined us upon arrival from her meeting. During the walkthrough, I monitored all classrooms, two buses, three outdoor play areas, and the kitchen. The outdoor pool area was not in use. I observed the fence around the pool in compliance and the gate locked. In Space 10, the classroom serving infants and toddlers I observed one child sleeping and one crying child transitioning to nap. I observed the caregiver responding in a nurturing way to the child transitioning to nap. I reviewed the current activity plan, current feeding schedules, safe sleep checks, and daily attendance, which all met compliance. The infant safe sleep policy was observed posted and customized in the classroom. All bottles were labeled and dated and the thermometer in the refrigerator read 36 degrees. I monitored diaper creams and found in compliance. The bathroom was unlocked and a mop bucket full of water was observed. I observed plastic bags accessible to children in an unlocked drawer and a power strip with uncovered outlets located on the counter near the sink. In Space 9, which is used for afterschool, no children were present. I monitored the area for safety hazards and adequate materials. I observed on outlet uncovered and it was covered while I completed the walkthrough. I observed the gym and found the area in compliance. In Space 1, I observed two-year-old children in center play and a large group activity on the carpet with a caregiver. I monitored two emergency medications and found an expired Epi-Pen. I observed the permission to administer medication form for Benadryl not signed or dated by the parent. I observed plastic in a unlocked drawer accessible to children. I monitored the refrigerator and observed one child’s lunch box without a date. A teacher's backpack containing prescription medication was observed accessible to children in an unlocked cabinet. In Space 2, I observed children playing in centers. I observed several torn books and explained to the teacher that books should be in good repair and age appropriate. I suggested that she go through the books and remove or repair any torn books. In Space 4, I observed children playing on the floor with caregivers. I observed one child napping. The teachers explained that the child is currently in transition from two naps to one nap and takes a short morning nap. I observed plastic bags and batteries in an unlocked drawer. Ms. Richardson removed the items immediately. Spaces 5, 6 and 7 serve children in NC Pre-K. All classrooms use the Creative Curriculum, had current lesson plans and materials available supporting the lesson plans. Attendance was observed and in compliance. I monitored assessments in Teaching Strategies GOLD for a sample of children and found in compliance. I observed and monitored each NC Pre-K classroom. In Space 7, I observed children in transition to center play. I observed water bottles in backpacks from home not dated or labeled. In Space 5, I observed children being served and eating lunch. The menu is posted for parents to view in the lobby and on the kitchen door. Items posted to be served were observed and nutritional components in compliance. I observed a Coke in the refrigerator. I explained to the teacher that the Coke cannot be consumed in front of the children. I observed a power strip with an uncovered outlet and the teacher corrected. In Space 6, I observed children engaged in a large group literacy activity. I observed the thermometer missing and 2 Power-Ade drinks in the refrigerator. I explained to the teacher that the Power Ade cannot be consumed in front of the children. High Reach and The Creative Curriculum is implemented at the center. Current lesson plans were posted, adequate and age appropriate material was observed throughout the center. I monitored the two buses currently in use. Bus #38 did not have a current inspection and registration on file. The fire extinguisher inspection was dated October, 2024. I observed ripped upholstery on several seats. Bus # 50 has a current registration and inspection on file. I observed ripped seats and the fire extinguisher inspection was dated December however had no year documented. A no smoking sign was not posted. I monitored three outdoor play areas. The toddler play area and the play area serving 2- and 3-year-old children had a few play structures with standing water. Ms. Richardson and Ms. Smith corrected this immediately. Due to the recent rain no violation was cited. The playground serving 4-year-old – school age children had several violations. See the Violations and Technical Assistance of this visit summary. Supervision and staff/child ratio were maintained throughout the facility. Nurturing and caring interactions were observed throughout the facility. All items required were posted in each classroom and in compliance. Cleaning supplies were stored properly and observed in compliance. I monitored the kitchen and found it clean and in compliance. All food observed was stored properly and had current expiration dates. I reviewed program records and found them meeting compliance. Information required to be posted was observed posted on the bulletin board as you enter the building and on bulletin boards in each classroom. Daily attendance was monitored and found meeting compliance. Playground inspections and the incident log were monitored and found in compliance. The last fire inspection was conducted 2-2-2024. The monthly fire drill log and emergency drill log was reviewed and found meeting compliance. The last sanitation inspection was conducted on 9-23-2024 with a approved rating. The EPR plan is dated 12-11-2024. I reviewed a sample of children's files. One NC Pre-K child does not have a current hearing screening on file. I reviewed staff and training worksheet. The medical statement and TB Test dates were not documented correctly. The date of hire of several veteran employees should reflect the new effective date for the current permit, July 9, 2024. See Technical Assistance. The following violations were cited during today's visit: Violation Number Comment Rule 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. Water bottles were not labeled and dated in Space 7 and 5. A lunch box was not dated in Space 1. 15A NCAC 18A .2804(d) 807 A safe indoor and outdoor environment was not provided for the children. A rotting stump with sharp protrusions was observed on playground serving 4 year old -school age children. The fence at the right rear of the property is broken and the leaves have piled up creating areas of fence less than 4' tall and a hole which children could crawl through. A mop bucket filled with water was observed in an unlocked bathroom in Space 10. 10A NCAC 09 .0601(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. A power strip with uncovered outlets was observed in Space 10 and Space 5. An outlet was uncovered in Space 9. 10A NCAC 09 .0604(c) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Batteries were observed stored in an unlocked drawer in Space 4. .2820(b) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. A teacher's backpack containing prescription medication was stored in an unlocked lower cabinet accessible to children in Space 1. 15A NCAC 18A .2820(d) 847 Parent's medication authorization did not include required information. The permission to administer medication for Benadryl was not signed and dated by a parent for a child enrolled in Space 1. 10A NCAC 09 .0803(4)(6-9) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. An Epi-Pen with 11-2024 expiration date was observed in Space 1. .0803(12) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Plastic bags accessible to children were observed in Space 10 and Space 4. .0604(q) 1110 Vehicles used to transport children enrolled in the child care center did not comply with all applicable State and federal laws and regulations. Bus # 38 did not have a registration card on file. .1002(b) 1111 All vehicles were not insured for liability as required by state law. Bus # 38 did not have proof of insurance on file. .1002(c) 1123 All vehicles used to transport children were not free of hazards. The first passenger seat in Bus # 38 is ripped and foam is exposed. The first two seat on both sides in Bus # 50 are ripped and the foam is exposed. 10A NCAC 09 .1002(a) 1124 Emergency and identifying information, including the child's name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported. The notebooks for Bus # 38 and Bus # 50 did not include pictures for each child on the transportation roster. 10A NCAC 09 .1003(d) 1768 The health assessment did not include a hearing screening. One NC PreK child did not have a hearing screening on file. .3005 (a)(4) 1850 Signage was not posted regarding the smoking and tobacco restriction at the entrance of the center and/or in vehicles used to transport children. Tobacco restriction signage was not posted in Bus # 50. .0604(i) 1867 The depth of the loose surfacing was not based on critical height of the equipment. The mulch under the swing located on the large play area does not meet depth requirement in the fall zone and under the swing. The mulch near the metal stationary car with tunnel and slide does not meet required depth of mulch in fall zone. .0605(k)(1-4) Compliance Statement: Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before January 2, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Lisa Eddins-Smith, Child Care Consultant 8801 Crosstimbers Drive Charlotte. NC 28215 Lisa.Eddins-Smith@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time-period. Technical Assistance: Small Parts and Plastic Bags: We discussed removing all plastic bags or storing them higher that five feet from areas serving children two and under. Medications: Please refer to the rules and regulations regarding medications located in Chapter 9 of Child Care Rules and Regulations dated November 1, 2024. 10A NCAC 09 .0803 ADMINISTERING MEDICATION IN CHILD CARE CENTERS. We discussed implementing a spreadsheet and monthly walkthrough to monitor emergency medications. Outdoor Play Areas: We discussed walking through the outdoor play areas to address the violations cited. Before playing outside check empty any bins and/or play equipment of standing water. Refrigerators: Please add thermometers to all refrigerators and monitor the temperature to make sure you are not exceeding 45 degrees. we discussed monitoring for proper labeling and teacher food storage. We discussed reviewing the modeling healthy eating habits with your staff Staff Training Worksheets: We discussed that you will update the Staff and Training worksheet with the corrections we made during today's visit. Please sign and date the new worksheet and send it to me. Any veteran employee hired prior to July 9, 2024 should have two dates of employment listed. We will use the dates in determining training due dates moving forward. Veteran employees do not need to complete another application for employment. The staff orientation, medical statement and TB Test can carry over from the original date of hire. Health and Safety training and on-going training will be calculated according to the date of issue for your current license for any staff member hired before July 9, 2024. On-Going Training Hours: We discussed requirements for on going training. Here is the rule reference : 10A NCAC 09 .1103 ON-GOING TRAINING AND PROFESSIONAL DEVELOPMENT We looked at your current guidelines for your employees and determined that you have correctly calculated the needed hours based on education/experience. Please complete the needed hours per employee on the staff and training worksheet. Reminders: Continue to review emails from the Division of Child Development and Early Education (DCDEE) and from your assigned child care consultant. DCDEE Website: I encourage you to utilize the DCDEE website, https://ncchildcare.ncdhhs.gov/, on a regular basis. All the laws, rules and regulations, item number listing, sanitation requirements, and provider documents can be found on the website. Additionally, there are many resources such as DCDEE Moodle where you can complete health and safety trainings free of charge. The What’s New tab provides current information that is sent out through blast emails. We discussed updating provider forms so you are using the most current forms available. Get Ready for the 3’s / QRIS: Starting on February 1, 2025, the ECERS-3, ITERS-3, and FCCERS-3—also known as the "3s"—will be used for DCDEE environment rating scale assessments. The DCDEE and the North Carolina Rated License Assessment Project (NCRLAP) are collaboratively working on preparations for the transition to the third editions. These third editions come with a spiral binding at the top, replacing the current revised editions. Visit the NCRLAP’s website, https://www.ncrlap.org/ for more information about updated resources, credit hour trainings, and outreach assessment opportunities to help you become familiar with these tools. For official environment rating scale assessments for a NC Star Rated License, the NCRLAP will use the Revised editions until February 1, 2025. Until February 1, 2025, NCRLAP will use the Revised editions for official environment rating scale assessments for a NC Star Rated License (for new licensees or upon request.) Save the date: WHO: All Mecklenburg County Owners and Administrators WHAT: Training with Megan Porter from the NCRLAP The Environment Rating Scales (ERS) Third editions- ECERS-3, ITERS-3 WHEN: January 14, 2025, 1:00 pm-3:00 pm WHERE: Child Care Resources Inc. 200-B Regency Executive Park Dr. STE 240 Charlotte, NC 28217 WHY: Exciting news! New Environment Rating Scales have arrived! Starting on February 1, 2025, the ECERS-3, and ITERS-3—also known as the "3s"—will be used for DCDEE assessments. We want you to have all you need to prepare for them. These third editions come with a spiral binding at the top, replacing the current revised editions. ABCMS (Criminal Background System): North Carolina child care administrators can now view and edit their facility’s staff roster in ABCMS, the DCDEE’s criminal background check system. Provider Access to ABCMS allows administrators to: • See the real-time background check status of staff members. • Run a printable report of the staff roster to assist with compliance visits. • See new background check applicants and add to staff roster. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: Childcare Network #325 Facility ID: 60004319 Consultant: LISA EDDINS-SMITH Operation Type: Center Case Number: Visit Date: 12/12/2024 Number Present: 53 Completed Date: 12/13/2024 Age: From 0 To 5 Total Minutes: 345 Time In: 09:45 AM Time Out: 03:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor compliance of applicable child care requirements during the annual compliance visit. The 18-month compliance history prior to today's visit was 87%. Child Development Schools North Carolina, LLC is listed as current-active with the Secretary of State. A checklist was used to monitor the facility. Upon my arrival, I was greeted by Kayla Smith, Assistant Director. I explained the purpose of my visit. Rebekah Richardson, Director, was in a meeting off campus. Ms. Smith assisted me with the walkthrough and Ms. Richardson joined us upon arrival from her meeting. During the walkthrough, I monitored all classrooms, two buses, three outdoor play areas, and the kitchen. The outdoor pool area was not in use. I observed the fence around the pool in compliance and the gate locked. In Space 10, the classroom serving infants and toddlers I observed one child sleeping and one crying child transitioning to nap. I observed the caregiver responding in a nurturing way to the child transitioning to nap. I reviewed the current activity plan, current feeding schedules, safe sleep checks, and daily attendance, which all met compliance. The infant safe sleep policy was observed posted and customized in the classroom. All bottles were labeled and dated and the thermometer in the refrigerator read 36 degrees. I monitored diaper creams and found in compliance. The bathroom was unlocked and a mop bucket full of water was observed. I observed plastic bags accessible to children in an unlocked drawer and a power strip with uncovered outlets located on the counter near the sink. In Space 9, which is used for afterschool, no children were present. I monitored the area for safety hazards and adequate materials. I observed on outlet uncovered and it was covered while I completed the walkthrough. I observed the gym and found the area in compliance. In Space 1, I observed two-year-old children in center play and a large group activity on the carpet with a caregiver. I monitored two emergency medications and found an expired Epi-Pen. I observed the permission to administer medication form for Benadryl not signed or dated by the parent. I observed plastic in a unlocked drawer accessible to children. I monitored the refrigerator and observed one child’s lunch box without a date. A teacher's backpack containing prescription medication was observed accessible to children in an unlocked cabinet. In Space 2, I observed children playing in centers. I observed several torn books and explained to the teacher that books should be in good repair and age appropriate. I suggested that she go through the books and remove or repair any torn books. In Space 4, I observed children playing on the floor with caregivers. I observed one child napping. The teachers explained that the child is currently in transition from two naps to one nap and takes a short morning nap. I observed plastic bags and batteries in an unlocked drawer. Ms. Richardson removed the items immediately. Spaces 5, 6 and 7 serve children in NC Pre-K. All classrooms use the Creative Curriculum, had current lesson plans and materials available supporting the lesson plans. Attendance was observed and in compliance. I monitored assessments in Teaching Strategies GOLD for a sample of children and found in compliance. I observed and monitored each NC Pre-K classroom. In Space 7, I observed children in transition to center play. I observed water bottles in backpacks from home not dated or labeled. In Space 5, I observed children being served and eating lunch. The menu is posted for parents to view in the lobby and on the kitchen door. Items posted to be served were observed and nutritional components in compliance. I observed a Coke in the refrigerator. I explained to the teacher that the Coke cannot be consumed in front of the children. I observed a power strip with an uncovered outlet and the teacher corrected. In Space 6, I observed children engaged in a large group literacy activity. I observed the thermometer missing and 2 Power-Ade drinks in the refrigerator. I explained to the teacher that the Power Ade cannot be consumed in front of the children. High Reach and The Creative Curriculum is implemented at the center. Current lesson plans were posted, adequate and age appropriate material was observed throughout the center. I monitored the two buses currently in use. Bus #38 did not have a current inspection and registration on file. The fire extinguisher inspection was dated October, 2024. I observed ripped upholstery on several seats. Bus # 50 has a current registration and inspection on file. I observed ripped seats and the fire extinguisher inspection was dated December however had no year documented. A no smoking sign was not posted. I monitored three outdoor play areas. The toddler play area and the play area serving 2- and 3-year-old children had a few play structures with standing water. Ms. Richardson and Ms. Smith corrected this immediately. Due to the recent rain no violation was cited. The playground serving 4-year-old – school age children had several violations. See the Violations and Technical Assistance of this visit summary. Supervision and staff/child ratio were maintained throughout the facility. Nurturing and caring interactions were observed throughout the facility. All items required were posted in each classroom and in compliance. Cleaning supplies were stored properly and observed in compliance. I monitored the kitchen and found it clean and in compliance. All food observed was stored properly and had current expiration dates. I reviewed program records and found them meeting compliance. Information required to be posted was observed posted on the bulletin board as you enter the building and on bulletin boards in each classroom. Daily attendance was monitored and found meeting compliance. Playground inspections and the incident log were monitored and found in compliance. The last fire inspection was conducted 2-2-2024. The monthly fire drill log and emergency drill log was reviewed and found meeting compliance. The last sanitation inspection was conducted on 9-23-2024 with a approved rating. The EPR plan is dated 12-11-2024. I reviewed a sample of children's files. One NC Pre-K child does not have a current hearing screening on file. I reviewed staff and training worksheet. The medical statement and TB Test dates were not documented correctly. The date of hire of several veteran employees should reflect the new effective date for the current permit, July 9, 2024. See Technical Assistance. The following violations were cited during today's visit: Violation Number Comment Rule 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. Water bottles were not labeled and dated in Space 7 and 5. A lunch box was not dated in Space 1. 15A NCAC 18A .2804(d) 807 A safe indoor and outdoor environment was not provided for the children. A rotting stump with sharp protrusions was observed on playground serving 4 year old -school age children. The fence at the right rear of the property is broken and the leaves have piled up creating areas of fence less than 4' tall and a hole which children could crawl through. A mop bucket filled with water was observed in an unlocked bathroom in Space 10. 10A NCAC 09 .0601(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. A power strip with uncovered outlets was observed in Space 10 and Space 5. An outlet was uncovered in Space 9. 10A NCAC 09 .0604(c) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Batteries were observed stored in an unlocked drawer in Space 4. .2820(b) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. A teacher's backpack containing prescription medication was stored in an unlocked lower cabinet accessible to children in Space 1. 15A NCAC 18A .2820(d) 847 Parent's medication authorization did not include required information. The permission to administer medication for Benadryl was not signed and dated by a parent for a child enrolled in Space 1. 10A NCAC 09 .0803(4)(6-9) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. An Epi-Pen with 11-2024 expiration date was observed in Space 1. .0803(12) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Plastic bags accessible to children were observed in Space 10 and Space 4. .0604(q) 1110 Vehicles used to transport children enrolled in the child care center did not comply with all applicable State and federal laws and regulations. Bus # 38 did not have a registration card on file. .1002(b) 1111 All vehicles were not insured for liability as required by state law. Bus # 38 did not have proof of insurance on file. .1002(c) 1123 All vehicles used to transport children were not free of hazards. The first passenger seat in Bus # 38 is ripped and foam is exposed. The first two seat on both sides in Bus # 50 are ripped and the foam is exposed. 10A NCAC 09 .1002(a) 1124 Emergency and identifying information, including the child's name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported. The notebooks for Bus # 38 and Bus # 50 did not include pictures for each child on the transportation roster. 10A NCAC 09 .1003(d) 1768 The health assessment did not include a hearing screening. One NC PreK child did not have a hearing screening on file. .3005 (a)(4) 1850 Signage was not posted regarding the smoking and tobacco restriction at the entrance of the center and/or in vehicles used to transport children. Tobacco restriction signage was not posted in Bus # 50. .0604(i) 1867 The depth of the loose surfacing was not based on critical height of the equipment. The mulch under the swing located on the large play area does not meet depth requirement in the fall zone and under the swing. The mulch near the metal stationary car with tunnel and slide does not meet required depth of mulch in fall zone. .0605(k)(1-4) Compliance Statement: Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before January 2, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Lisa Eddins-Smith, Child Care Consultant 8801 Crosstimbers Drive Charlotte. NC 28215 Lisa.Eddins-Smith@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time-period. Technical Assistance: Small Parts and Plastic Bags: We discussed removing all plastic bags or storing them higher that five feet from areas serving children two and under. Medications: Please refer to the rules and regulations regarding medications located in Chapter 9 of Child Care Rules and Regulations dated November 1, 2024. 10A NCAC 09 .0803 ADMINISTERING MEDICATION IN CHILD CARE CENTERS. We discussed implementing a spreadsheet and monthly walkthrough to monitor emergency medications. Outdoor Play Areas: We discussed walking through the outdoor play areas to address the violations cited. Before playing outside check empty any bins and/or play equipment of standing water. Refrigerators: Please add thermometers to all refrigerators and monitor the temperature to make sure you are not exceeding 45 degrees. we discussed monitoring for proper labeling and teacher food storage. We discussed reviewing the modeling healthy eating habits with your staff Staff Training Worksheets: We discussed that you will update the Staff and Training worksheet with the corrections we made during today's visit. Please sign and date the new worksheet and send it to me. Any veteran employee hired prior to July 9, 2024 should have two dates of employment listed. We will use the dates in determining training due dates moving forward. Veteran employees do not need to complete another application for employment. The staff orientation, medical statement and TB Test can carry over from the original date of hire. Health and Safety training and on-going training will be calculated according to the date of issue for your current license for any staff member hired before July 9, 2024. On-Going Training Hours: We discussed requirements for on going training. Here is the rule reference : 10A NCAC 09 .1103 ON-GOING TRAINING AND PROFESSIONAL DEVELOPMENT We looked at your current guidelines for your employees and determined that you have correctly calculated the needed hours based on education/experience. Please complete the needed hours per employee on the staff and training worksheet. Reminders: Continue to review emails from the Division of Child Development and Early Education (DCDEE) and from your assigned child care consultant. DCDEE Website: I encourage you to utilize the DCDEE website, https://ncchildcare.ncdhhs.gov/, on a regular basis. All the laws, rules and regulations, item number listing, sanitation requirements, and provider documents can be found on the website. Additionally, there are many resources such as DCDEE Moodle where you can complete health and safety trainings free of charge. The What’s New tab provides current information that is sent out through blast emails. We discussed updating provider forms so you are using the most current forms available. Get Ready for the 3’s / QRIS: Starting on February 1, 2025, the ECERS-3, ITERS-3, and FCCERS-3—also known as the "3s"—will be used for DCDEE environment rating scale assessments. The DCDEE and the North Carolina Rated License Assessment Project (NCRLAP) are collaboratively working on preparations for the transition to the third editions. These third editions come with a spiral binding at the top, replacing the current revised editions. Visit the NCRLAP’s website, https://www.ncrlap.org/ for more information about updated resources, credit hour trainings, and outreach assessment opportunities to help you become familiar with these tools. For official environment rating scale assessments for a NC Star Rated License, the NCRLAP will use the Revised editions until February 1, 2025. Until February 1, 2025, NCRLAP will use the Revised editions for official environment rating scale assessments for a NC Star Rated License (for new licensees or upon request.) Save the date: WHO: All Mecklenburg County Owners and Administrators WHAT: Training with Megan Porter from the NCRLAP The Environment Rating Scales (ERS) Third editions- ECERS-3, ITERS-3 WHEN: January 14, 2025, 1:00 pm-3:00 pm WHERE: Child Care Resources Inc. 200-B Regency Executive Park Dr. STE 240 Charlotte, NC 28217 WHY: Exciting news! New Environment Rating Scales have arrived! Starting on February 1, 2025, the ECERS-3, and ITERS-3—also known as the "3s"—will be used for DCDEE assessments. We want you to have all you need to prepare for them. These third editions come with a spiral binding at the top, replacing the current revised editions. ABCMS (Criminal Background System): North Carolina child care administrators can now view and edit their facility’s staff roster in ABCMS, the DCDEE’s criminal background check system. Provider Access to ABCMS allows administrators to: • See the real-time background check status of staff members. • Run a printable report of the staff roster to assist with compliance visits. • See new background check applicants and add to staff roster. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: Childcare Network #325 Facility ID: 60004319 Consultant: LISA EDDINS-SMITH Operation Type: Center Case Number: Visit Date: 12/12/2024 Number Present: 53 Completed Date: 12/13/2024 Age: From 0 To 5 Total Minutes: 345 Time In: 09:45 AM Time Out: 03:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor compliance of applicable child care requirements during the annual compliance visit. The 18-month compliance history prior to today's visit was 87%. Child Development Schools North Carolina, LLC is listed as current-active with the Secretary of State. A checklist was used to monitor the facility. Upon my arrival, I was greeted by Kayla Smith, Assistant Director. I explained the purpose of my visit. Rebekah Richardson, Director, was in a meeting off campus. Ms. Smith assisted me with the walkthrough and Ms. Richardson joined us upon arrival from her meeting. During the walkthrough, I monitored all classrooms, two buses, three outdoor play areas, and the kitchen. The outdoor pool area was not in use. I observed the fence around the pool in compliance and the gate locked. In Space 10, the classroom serving infants and toddlers I observed one child sleeping and one crying child transitioning to nap. I observed the caregiver responding in a nurturing way to the child transitioning to nap. I reviewed the current activity plan, current feeding schedules, safe sleep checks, and daily attendance, which all met compliance. The infant safe sleep policy was observed posted and customized in the classroom. All bottles were labeled and dated and the thermometer in the refrigerator read 36 degrees. I monitored diaper creams and found in compliance. The bathroom was unlocked and a mop bucket full of water was observed. I observed plastic bags accessible to children in an unlocked drawer and a power strip with uncovered outlets located on the counter near the sink. In Space 9, which is used for afterschool, no children were present. I monitored the area for safety hazards and adequate materials. I observed on outlet uncovered and it was covered while I completed the walkthrough. I observed the gym and found the area in compliance. In Space 1, I observed two-year-old children in center play and a large group activity on the carpet with a caregiver. I monitored two emergency medications and found an expired Epi-Pen. I observed the permission to administer medication form for Benadryl not signed or dated by the parent. I observed plastic in a unlocked drawer accessible to children. I monitored the refrigerator and observed one child’s lunch box without a date. A teacher's backpack containing prescription medication was observed accessible to children in an unlocked cabinet. In Space 2, I observed children playing in centers. I observed several torn books and explained to the teacher that books should be in good repair and age appropriate. I suggested that she go through the books and remove or repair any torn books. In Space 4, I observed children playing on the floor with caregivers. I observed one child napping. The teachers explained that the child is currently in transition from two naps to one nap and takes a short morning nap. I observed plastic bags and batteries in an unlocked drawer. Ms. Richardson removed the items immediately. Spaces 5, 6 and 7 serve children in NC Pre-K. All classrooms use the Creative Curriculum, had current lesson plans and materials available supporting the lesson plans. Attendance was observed and in compliance. I monitored assessments in Teaching Strategies GOLD for a sample of children and found in compliance. I observed and monitored each NC Pre-K classroom. In Space 7, I observed children in transition to center play. I observed water bottles in backpacks from home not dated or labeled. In Space 5, I observed children being served and eating lunch. The menu is posted for parents to view in the lobby and on the kitchen door. Items posted to be served were observed and nutritional components in compliance. I observed a Coke in the refrigerator. I explained to the teacher that the Coke cannot be consumed in front of the children. I observed a power strip with an uncovered outlet and the teacher corrected. In Space 6, I observed children engaged in a large group literacy activity. I observed the thermometer missing and 2 Power-Ade drinks in the refrigerator. I explained to the teacher that the Power Ade cannot be consumed in front of the children. High Reach and The Creative Curriculum is implemented at the center. Current lesson plans were posted, adequate and age appropriate material was observed throughout the center. I monitored the two buses currently in use. Bus #38 did not have a current inspection and registration on file. The fire extinguisher inspection was dated October, 2024. I observed ripped upholstery on several seats. Bus # 50 has a current registration and inspection on file. I observed ripped seats and the fire extinguisher inspection was dated December however had no year documented. A no smoking sign was not posted. I monitored three outdoor play areas. The toddler play area and the play area serving 2- and 3-year-old children had a few play structures with standing water. Ms. Richardson and Ms. Smith corrected this immediately. Due to the recent rain no violation was cited. The playground serving 4-year-old – school age children had several violations. See the Violations and Technical Assistance of this visit summary. Supervision and staff/child ratio were maintained throughout the facility. Nurturing and caring interactions were observed throughout the facility. All items required were posted in each classroom and in compliance. Cleaning supplies were stored properly and observed in compliance. I monitored the kitchen and found it clean and in compliance. All food observed was stored properly and had current expiration dates. I reviewed program records and found them meeting compliance. Information required to be posted was observed posted on the bulletin board as you enter the building and on bulletin boards in each classroom. Daily attendance was monitored and found meeting compliance. Playground inspections and the incident log were monitored and found in compliance. The last fire inspection was conducted 2-2-2024. The monthly fire drill log and emergency drill log was reviewed and found meeting compliance. The last sanitation inspection was conducted on 9-23-2024 with a approved rating. The EPR plan is dated 12-11-2024. I reviewed a sample of children's files. One NC Pre-K child does not have a current hearing screening on file. I reviewed staff and training worksheet. The medical statement and TB Test dates were not documented correctly. The date of hire of several veteran employees should reflect the new effective date for the current permit, July 9, 2024. See Technical Assistance. The following violations were cited during today's visit: Violation Number Comment Rule 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. Water bottles were not labeled and dated in Space 7 and 5. A lunch box was not dated in Space 1. 15A NCAC 18A .2804(d) 807 A safe indoor and outdoor environment was not provided for the children. A rotting stump with sharp protrusions was observed on playground serving 4 year old -school age children. The fence at the right rear of the property is broken and the leaves have piled up creating areas of fence less than 4' tall and a hole which children could crawl through. A mop bucket filled with water was observed in an unlocked bathroom in Space 10. 10A NCAC 09 .0601(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. A power strip with uncovered outlets was observed in Space 10 and Space 5. An outlet was uncovered in Space 9. 10A NCAC 09 .0604(c) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Batteries were observed stored in an unlocked drawer in Space 4. .2820(b) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. A teacher's backpack containing prescription medication was stored in an unlocked lower cabinet accessible to children in Space 1. 15A NCAC 18A .2820(d) 847 Parent's medication authorization did not include required information. The permission to administer medication for Benadryl was not signed and dated by a parent for a child enrolled in Space 1. 10A NCAC 09 .0803(4)(6-9) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. An Epi-Pen with 11-2024 expiration date was observed in Space 1. .0803(12) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Plastic bags accessible to children were observed in Space 10 and Space 4. .0604(q) 1110 Vehicles used to transport children enrolled in the child care center did not comply with all applicable State and federal laws and regulations. Bus # 38 did not have a registration card on file. .1002(b) 1111 All vehicles were not insured for liability as required by state law. Bus # 38 did not have proof of insurance on file. .1002(c) 1123 All vehicles used to transport children were not free of hazards. The first passenger seat in Bus # 38 is ripped and foam is exposed. The first two seat on both sides in Bus # 50 are ripped and the foam is exposed. 10A NCAC 09 .1002(a) 1124 Emergency and identifying information, including the child's name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported. The notebooks for Bus # 38 and Bus # 50 did not include pictures for each child on the transportation roster. 10A NCAC 09 .1003(d) 1768 The health assessment did not include a hearing screening. One NC PreK child did not have a hearing screening on file. .3005 (a)(4) 1850 Signage was not posted regarding the smoking and tobacco restriction at the entrance of the center and/or in vehicles used to transport children. Tobacco restriction signage was not posted in Bus # 50. .0604(i) 1867 The depth of the loose surfacing was not based on critical height of the equipment. The mulch under the swing located on the large play area does not meet depth requirement in the fall zone and under the swing. The mulch near the metal stationary car with tunnel and slide does not meet required depth of mulch in fall zone. .0605(k)(1-4) Compliance Statement: Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before January 2, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Lisa Eddins-Smith, Child Care Consultant 8801 Crosstimbers Drive Charlotte. NC 28215 Lisa.Eddins-Smith@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time-period. Technical Assistance: Small Parts and Plastic Bags: We discussed removing all plastic bags or storing them higher that five feet from areas serving children two and under. Medications: Please refer to the rules and regulations regarding medications located in Chapter 9 of Child Care Rules and Regulations dated November 1, 2024. 10A NCAC 09 .0803 ADMINISTERING MEDICATION IN CHILD CARE CENTERS. We discussed implementing a spreadsheet and monthly walkthrough to monitor emergency medications. Outdoor Play Areas: We discussed walking through the outdoor play areas to address the violations cited. Before playing outside check empty any bins and/or play equipment of standing water. Refrigerators: Please add thermometers to all refrigerators and monitor the temperature to make sure you are not exceeding 45 degrees. we discussed monitoring for proper labeling and teacher food storage. We discussed reviewing the modeling healthy eating habits with your staff Staff Training Worksheets: We discussed that you will update the Staff and Training worksheet with the corrections we made during today's visit. Please sign and date the new worksheet and send it to me. Any veteran employee hired prior to July 9, 2024 should have two dates of employment listed. We will use the dates in determining training due dates moving forward. Veteran employees do not need to complete another application for employment. The staff orientation, medical statement and TB Test can carry over from the original date of hire. Health and Safety training and on-going training will be calculated according to the date of issue for your current license for any staff member hired before July 9, 2024. On-Going Training Hours: We discussed requirements for on going training. Here is the rule reference : 10A NCAC 09 .1103 ON-GOING TRAINING AND PROFESSIONAL DEVELOPMENT We looked at your current guidelines for your employees and determined that you have correctly calculated the needed hours based on education/experience. Please complete the needed hours per employee on the staff and training worksheet. Reminders: Continue to review emails from the Division of Child Development and Early Education (DCDEE) and from your assigned child care consultant. DCDEE Website: I encourage you to utilize the DCDEE website, https://ncchildcare.ncdhhs.gov/, on a regular basis. All the laws, rules and regulations, item number listing, sanitation requirements, and provider documents can be found on the website. Additionally, there are many resources such as DCDEE Moodle where you can complete health and safety trainings free of charge. The What’s New tab provides current information that is sent out through blast emails. We discussed updating provider forms so you are using the most current forms available. Get Ready for the 3’s / QRIS: Starting on February 1, 2025, the ECERS-3, ITERS-3, and FCCERS-3—also known as the "3s"—will be used for DCDEE environment rating scale assessments. The DCDEE and the North Carolina Rated License Assessment Project (NCRLAP) are collaboratively working on preparations for the transition to the third editions. These third editions come with a spiral binding at the top, replacing the current revised editions. Visit the NCRLAP’s website, https://www.ncrlap.org/ for more information about updated resources, credit hour trainings, and outreach assessment opportunities to help you become familiar with these tools. For official environment rating scale assessments for a NC Star Rated License, the NCRLAP will use the Revised editions until February 1, 2025. Until February 1, 2025, NCRLAP will use the Revised editions for official environment rating scale assessments for a NC Star Rated License (for new licensees or upon request.) Save the date: WHO: All Mecklenburg County Owners and Administrators WHAT: Training with Megan Porter from the NCRLAP The Environment Rating Scales (ERS) Third editions- ECERS-3, ITERS-3 WHEN: January 14, 2025, 1:00 pm-3:00 pm WHERE: Child Care Resources Inc. 200-B Regency Executive Park Dr. STE 240 Charlotte, NC 28217 WHY: Exciting news! New Environment Rating Scales have arrived! Starting on February 1, 2025, the ECERS-3, and ITERS-3—also known as the "3s"—will be used for DCDEE assessments. We want you to have all you need to prepare for them. These third editions come with a spiral binding at the top, replacing the current revised editions. ABCMS (Criminal Background System): North Carolina child care administrators can now view and edit their facility’s staff roster in ABCMS, the DCDEE’s criminal background check system. Provider Access to ABCMS allows administrators to: • See the real-time background check status of staff members. • Run a printable report of the staff roster to assist with compliance visits. • See new background check applicants and add to staff roster. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0901 · Violation

Name of Operation: Childcare Network #325 Facility ID: 60004319 Consultant: KAYE DUNLAP Operation Type: Center Case Number: 0924-294L Visit Date: 9/24/2024 Number Present: 44 Completed Date: 9/24/2024 Age: From 0 To 5 Total Minutes: 230 Time In: 10:50 AM Time Out: 02:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to investigate a report alleging violations of child care requirements. Allegation: There is concern that children do not receive a meal as required. Upon arrival, I met with Rebekah Richardson, Director. I explained the reason for the visit, that observations of classrooms during lunch would be conducted and interviews with staff. The Director reported that on August 29, 2024, it was discovered at lunch time by staff that a parent in the one-year-old classroom did not provide a lunch for the child that day. She stated that staff gave the child a Nutri-grain bar while staff looked for the lunch and additional snacks when a lunch was not found. She stated a lunch was found later in the day however it was after 11:00AM when it was dropped off and staff were not aware it had been dropped off. The lunch was not given to the child later. The facility only provides lunches for children enrolled in the NC Pre-K classrooms however, the facility does provide breakfast and an afternoon snack. Parents provide lunches each day. There are refrigerators located in each classroom for food that needs to be refrigerated, and an insulated food cabinet is used for food that is required to remain hot. The Director reported that at arrival the parents bring the lunches that require to remain warm to the font office. The food is then placed in the warmers until lunch time. I observed lunch boxes that had been dropped off in the front office as well as food in the warmers. Neither staff that work in the one-year-old classroom were present today. However, I interviewed the facility’s Education Coordinator that happen to be present in the classroom during lunch on that day. She stated staff could not find the child’s lunch, so a Nutri-grain bar was given to the child while other staff searched for the lunch. I also interviewed the 3rd person in charge and two other staff regarding the procedures if a parent does not provide lunch for a child. All stated it’s not typical for that to happen but when it does staff notified administrators once they are aware, and food is provided. The Director stated that since the facility provides food for NC Pre-K children leftover food from their lunch is shared if needed. Based on staff interviews, the allegation in this report is deemed substantiated. A walk through of the facility was conducted with the Director. Children were observed participating in personal care routines, transitions, and lunch. The following violations were cited. Violation Number Comment Rule 503 Food brought from home, did not meet the nutritional requirements and necessary supplements were not provided by center. On August 29, 2024, a child was served a Nutri-grain bar for lunch. 10A NCAC 09 .0901(c) 902 Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. In space #1, a staff member took manipulatives out of a child's hands and told him in a loud tone that he was supposed to be cleaning up. G.S. 110-91(10) Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violations documented may impact the compliance history score. The violations documented must be corrected immediately. On or before October 3, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Kaye Dunlap, Child Care Consultant PO Box 627 Matthews, NC 28106 Kaye.Dunlap@dhhs.nc.gov The following technical assistance was provided: -A conversation was held with the Director regarding the facility’s policy on parents providing lunches for the children. She stated the facility did not have a policy and parents are verbally told at enrollment. I encourage the facility to create a policy outlining the parents’ responsibilities/guidelines for providing lunches, USDA requirements for meal components and the facility’s steps to that will be taken when a child arrives without a lunch. Even though, the facility was in compliance today with meal components for lunch, I recommend reviewing the required components with all staff. 10A NCAC 09 .0901 GENERAL NUTRITION REQUIREMENTS (a) Meals and snacks served to children in a child care center shall comply with the Meal Patterns for Children in Child Care Programs from the United States Department of Agriculture (USDA) which are based on the recommended nutrient intake judged by the National Research Council to be adequate for maintaining good nutrition. The types of food, number and size of servings shall be appropriate for the ages and developmental levels of the children in care. The Meal Patterns for Children in Child Care Programs are incorporated by reference and include subsequent amendments. A copy of the Meal Patterns for Children in Child Care Programs is available online at https://www.fns.usda.gov/cacfp/meals-and-snacks.(b) When food is prepared by or provided by the center, menus for nutritious meals and snacks shall be planned at least one week in advance. At least one dated copy of the current week's menu shall be posted where it can be seen by parents and food preparation staff when food is prepared or provided by the center. A variety of food shall be included in meals and snacks. Any substitution shall be of comparable food value and shall be recorded on the menu prior to the meal or snack being served. (c) When children bring their own food for meals or snacks to the center, if the food does not meet the nutritional requirements specified in Paragraph (a) of this Rule, the center must provide additional food necessary to meet those requirements. (d) A child's parent may opt out of the supplemental food provided by the center as set forth in G.S. 110-91(2)h.1. When a child's parent opts out of the supplemental food provided by the center, the parent shall sign a statement acknowledging the parental decision shall be kept in the child's file at the center and a copy provided to the parent. A child's parent may opt out of the supplemental food provided by the center, subject to the following: (1) the center shall not provide any food or drink so long as the child's parent or guardian provides all meals, snacks, and drinks scheduled to be served at the center's designated times; (2) the ability to opt out of specific meals or days based on menu options is not available; (3) if a child requests specific foods being served to other children, but the parent has opted out, the center shall not serve supplemental food; and (4) if the child's parent or guardian has opted out, but does not provide all meals and snacks for the child, the center shall replace the missing meal or snack as if the child's parent or guardian had not opted out of the supplemental food program. -the walk through, in space #1 a staff member was observed from the window in the hallway using a loud tone to speak to a child while children were cleaning up before lunch time. The staff member took manipulatives out of the child’s hand and told him he supposed to be cleaning up. The Director entered the room and asked the staff member if she needed a break. The Director remained in the classroom while the staff member took a break. The Director and I discussed the challenging behaviors in the classroom and that staff would benefit from training on classroom management, developmentally appropriate practices, interactions, etc. I recommended the Director contact Child Care Resources Inc. to request technical assistance and training from the Healthy Social Behavior Project. She stated she was familiar with the project and would contact them. 110-91. Mandatory standards for a license (10) Each operator or staff member shall attend to any child in a nurturing and appropriate manner, and in keeping with the child's developmental needs. Each child care facility shall have a written policy on discipline, describing the methods and practices used to discipline children enrolled in that facility. This written policy shall be discussed with, and a copy given to, each child's parent prior to the first time the child attends the facility. Subsequently, any change in discipline methods or practices shall be communicated in writing to the parents prior to the effective date of the change. The use of corporal punishment as a form of discipline is prohibited in child care facilities and may not be used by any operator or staff member of any child care facility, except that corporal punishment may be used in religious sponsored child care facilities as defined in G.S. 110-106, only if (i) the religious sponsored child care facility files with the Department a notice stating that corporal punishment is part of the religious training of its program, and (ii) the religious sponsored child care facility clearly states in its written policy of discipline that corporal punishment is part of the religious training of its program. The written policy on discipline of nonreligious sponsored child care facilities shall clearly state the prohibition on corporal punishment. Thank you for your time today. If you have questions or concerns, please contact me at 704-594-0152 or by email at Kaye.Dunlap@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0901 · Violation

Name of Operation: Childcare Network #325 Facility ID: 60004319 Consultant: KAYE DUNLAP Operation Type: Center Case Number: 0924-294L Visit Date: 9/24/2024 Number Present: 44 Completed Date: 9/24/2024 Age: From 0 To 5 Total Minutes: 230 Time In: 10:50 AM Time Out: 02:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to investigate a report alleging violations of child care requirements. Allegation: There is concern that children do not receive a meal as required. Upon arrival, I met with Rebekah Richardson, Director. I explained the reason for the visit, that observations of classrooms during lunch would be conducted and interviews with staff. The Director reported that on August 29, 2024, it was discovered at lunch time by staff that a parent in the one-year-old classroom did not provide a lunch for the child that day. She stated that staff gave the child a Nutri-grain bar while staff looked for the lunch and additional snacks when a lunch was not found. She stated a lunch was found later in the day however it was after 11:00AM when it was dropped off and staff were not aware it had been dropped off. The lunch was not given to the child later. The facility only provides lunches for children enrolled in the NC Pre-K classrooms however, the facility does provide breakfast and an afternoon snack. Parents provide lunches each day. There are refrigerators located in each classroom for food that needs to be refrigerated, and an insulated food cabinet is used for food that is required to remain hot. The Director reported that at arrival the parents bring the lunches that require to remain warm to the font office. The food is then placed in the warmers until lunch time. I observed lunch boxes that had been dropped off in the front office as well as food in the warmers. Neither staff that work in the one-year-old classroom were present today. However, I interviewed the facility’s Education Coordinator that happen to be present in the classroom during lunch on that day. She stated staff could not find the child’s lunch, so a Nutri-grain bar was given to the child while other staff searched for the lunch. I also interviewed the 3rd person in charge and two other staff regarding the procedures if a parent does not provide lunch for a child. All stated it’s not typical for that to happen but when it does staff notified administrators once they are aware, and food is provided. The Director stated that since the facility provides food for NC Pre-K children leftover food from their lunch is shared if needed. Based on staff interviews, the allegation in this report is deemed substantiated. A walk through of the facility was conducted with the Director. Children were observed participating in personal care routines, transitions, and lunch. The following violations were cited. Violation Number Comment Rule 503 Food brought from home, did not meet the nutritional requirements and necessary supplements were not provided by center. On August 29, 2024, a child was served a Nutri-grain bar for lunch. 10A NCAC 09 .0901(c) 902 Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. In space #1, a staff member took manipulatives out of a child's hands and told him in a loud tone that he was supposed to be cleaning up. G.S. 110-91(10) Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violations documented may impact the compliance history score. The violations documented must be corrected immediately. On or before October 3, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Kaye Dunlap, Child Care Consultant PO Box 627 Matthews, NC 28106 Kaye.Dunlap@dhhs.nc.gov The following technical assistance was provided: -A conversation was held with the Director regarding the facility’s policy on parents providing lunches for the children. She stated the facility did not have a policy and parents are verbally told at enrollment. I encourage the facility to create a policy outlining the parents’ responsibilities/guidelines for providing lunches, USDA requirements for meal components and the facility’s steps to that will be taken when a child arrives without a lunch. Even though, the facility was in compliance today with meal components for lunch, I recommend reviewing the required components with all staff. 10A NCAC 09 .0901 GENERAL NUTRITION REQUIREMENTS (a) Meals and snacks served to children in a child care center shall comply with the Meal Patterns for Children in Child Care Programs from the United States Department of Agriculture (USDA) which are based on the recommended nutrient intake judged by the National Research Council to be adequate for maintaining good nutrition. The types of food, number and size of servings shall be appropriate for the ages and developmental levels of the children in care. The Meal Patterns for Children in Child Care Programs are incorporated by reference and include subsequent amendments. A copy of the Meal Patterns for Children in Child Care Programs is available online at https://www.fns.usda.gov/cacfp/meals-and-snacks.(b) When food is prepared by or provided by the center, menus for nutritious meals and snacks shall be planned at least one week in advance. At least one dated copy of the current week's menu shall be posted where it can be seen by parents and food preparation staff when food is prepared or provided by the center. A variety of food shall be included in meals and snacks. Any substitution shall be of comparable food value and shall be recorded on the menu prior to the meal or snack being served. (c) When children bring their own food for meals or snacks to the center, if the food does not meet the nutritional requirements specified in Paragraph (a) of this Rule, the center must provide additional food necessary to meet those requirements. (d) A child's parent may opt out of the supplemental food provided by the center as set forth in G.S. 110-91(2)h.1. When a child's parent opts out of the supplemental food provided by the center, the parent shall sign a statement acknowledging the parental decision shall be kept in the child's file at the center and a copy provided to the parent. A child's parent may opt out of the supplemental food provided by the center, subject to the following: (1) the center shall not provide any food or drink so long as the child's parent or guardian provides all meals, snacks, and drinks scheduled to be served at the center's designated times; (2) the ability to opt out of specific meals or days based on menu options is not available; (3) if a child requests specific foods being served to other children, but the parent has opted out, the center shall not serve supplemental food; and (4) if the child's parent or guardian has opted out, but does not provide all meals and snacks for the child, the center shall replace the missing meal or snack as if the child's parent or guardian had not opted out of the supplemental food program. -the walk through, in space #1 a staff member was observed from the window in the hallway using a loud tone to speak to a child while children were cleaning up before lunch time. The staff member took manipulatives out of the child’s hand and told him he supposed to be cleaning up. The Director entered the room and asked the staff member if she needed a break. The Director remained in the classroom while the staff member took a break. The Director and I discussed the challenging behaviors in the classroom and that staff would benefit from training on classroom management, developmentally appropriate practices, interactions, etc. I recommended the Director contact Child Care Resources Inc. to request technical assistance and training from the Healthy Social Behavior Project. She stated she was familiar with the project and would contact them. 110-91. Mandatory standards for a license (10) Each operator or staff member shall attend to any child in a nurturing and appropriate manner, and in keeping with the child's developmental needs. Each child care facility shall have a written policy on discipline, describing the methods and practices used to discipline children enrolled in that facility. This written policy shall be discussed with, and a copy given to, each child's parent prior to the first time the child attends the facility. Subsequently, any change in discipline methods or practices shall be communicated in writing to the parents prior to the effective date of the change. The use of corporal punishment as a form of discipline is prohibited in child care facilities and may not be used by any operator or staff member of any child care facility, except that corporal punishment may be used in religious sponsored child care facilities as defined in G.S. 110-106, only if (i) the religious sponsored child care facility files with the Department a notice stating that corporal punishment is part of the religious training of its program, and (ii) the religious sponsored child care facility clearly states in its written policy of discipline that corporal punishment is part of the religious training of its program. The written policy on discipline of nonreligious sponsored child care facilities shall clearly state the prohibition on corporal punishment. Thank you for your time today. If you have questions or concerns, please contact me at 704-594-0152 or by email at Kaye.Dunlap@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-106 · Violation

Name of Operation: Childcare Network #325 Facility ID: 60004319 Consultant: KAYE DUNLAP Operation Type: Center Case Number: 0924-294L Visit Date: 9/24/2024 Number Present: 44 Completed Date: 9/24/2024 Age: From 0 To 5 Total Minutes: 230 Time In: 10:50 AM Time Out: 02:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to investigate a report alleging violations of child care requirements. Allegation: There is concern that children do not receive a meal as required. Upon arrival, I met with Rebekah Richardson, Director. I explained the reason for the visit, that observations of classrooms during lunch would be conducted and interviews with staff. The Director reported that on August 29, 2024, it was discovered at lunch time by staff that a parent in the one-year-old classroom did not provide a lunch for the child that day. She stated that staff gave the child a Nutri-grain bar while staff looked for the lunch and additional snacks when a lunch was not found. She stated a lunch was found later in the day however it was after 11:00AM when it was dropped off and staff were not aware it had been dropped off. The lunch was not given to the child later. The facility only provides lunches for children enrolled in the NC Pre-K classrooms however, the facility does provide breakfast and an afternoon snack. Parents provide lunches each day. There are refrigerators located in each classroom for food that needs to be refrigerated, and an insulated food cabinet is used for food that is required to remain hot. The Director reported that at arrival the parents bring the lunches that require to remain warm to the font office. The food is then placed in the warmers until lunch time. I observed lunch boxes that had been dropped off in the front office as well as food in the warmers. Neither staff that work in the one-year-old classroom were present today. However, I interviewed the facility’s Education Coordinator that happen to be present in the classroom during lunch on that day. She stated staff could not find the child’s lunch, so a Nutri-grain bar was given to the child while other staff searched for the lunch. I also interviewed the 3rd person in charge and two other staff regarding the procedures if a parent does not provide lunch for a child. All stated it’s not typical for that to happen but when it does staff notified administrators once they are aware, and food is provided. The Director stated that since the facility provides food for NC Pre-K children leftover food from their lunch is shared if needed. Based on staff interviews, the allegation in this report is deemed substantiated. A walk through of the facility was conducted with the Director. Children were observed participating in personal care routines, transitions, and lunch. The following violations were cited. Violation Number Comment Rule 503 Food brought from home, did not meet the nutritional requirements and necessary supplements were not provided by center. On August 29, 2024, a child was served a Nutri-grain bar for lunch. 10A NCAC 09 .0901(c) 902 Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. In space #1, a staff member took manipulatives out of a child's hands and told him in a loud tone that he was supposed to be cleaning up. G.S. 110-91(10) Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violations documented may impact the compliance history score. The violations documented must be corrected immediately. On or before October 3, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Kaye Dunlap, Child Care Consultant PO Box 627 Matthews, NC 28106 Kaye.Dunlap@dhhs.nc.gov The following technical assistance was provided: -A conversation was held with the Director regarding the facility’s policy on parents providing lunches for the children. She stated the facility did not have a policy and parents are verbally told at enrollment. I encourage the facility to create a policy outlining the parents’ responsibilities/guidelines for providing lunches, USDA requirements for meal components and the facility’s steps to that will be taken when a child arrives without a lunch. Even though, the facility was in compliance today with meal components for lunch, I recommend reviewing the required components with all staff. 10A NCAC 09 .0901 GENERAL NUTRITION REQUIREMENTS (a) Meals and snacks served to children in a child care center shall comply with the Meal Patterns for Children in Child Care Programs from the United States Department of Agriculture (USDA) which are based on the recommended nutrient intake judged by the National Research Council to be adequate for maintaining good nutrition. The types of food, number and size of servings shall be appropriate for the ages and developmental levels of the children in care. The Meal Patterns for Children in Child Care Programs are incorporated by reference and include subsequent amendments. A copy of the Meal Patterns for Children in Child Care Programs is available online at https://www.fns.usda.gov/cacfp/meals-and-snacks.(b) When food is prepared by or provided by the center, menus for nutritious meals and snacks shall be planned at least one week in advance. At least one dated copy of the current week's menu shall be posted where it can be seen by parents and food preparation staff when food is prepared or provided by the center. A variety of food shall be included in meals and snacks. Any substitution shall be of comparable food value and shall be recorded on the menu prior to the meal or snack being served. (c) When children bring their own food for meals or snacks to the center, if the food does not meet the nutritional requirements specified in Paragraph (a) of this Rule, the center must provide additional food necessary to meet those requirements. (d) A child's parent may opt out of the supplemental food provided by the center as set forth in G.S. 110-91(2)h.1. When a child's parent opts out of the supplemental food provided by the center, the parent shall sign a statement acknowledging the parental decision shall be kept in the child's file at the center and a copy provided to the parent. A child's parent may opt out of the supplemental food provided by the center, subject to the following: (1) the center shall not provide any food or drink so long as the child's parent or guardian provides all meals, snacks, and drinks scheduled to be served at the center's designated times; (2) the ability to opt out of specific meals or days based on menu options is not available; (3) if a child requests specific foods being served to other children, but the parent has opted out, the center shall not serve supplemental food; and (4) if the child's parent or guardian has opted out, but does not provide all meals and snacks for the child, the center shall replace the missing meal or snack as if the child's parent or guardian had not opted out of the supplemental food program. -the walk through, in space #1 a staff member was observed from the window in the hallway using a loud tone to speak to a child while children were cleaning up before lunch time. The staff member took manipulatives out of the child’s hand and told him he supposed to be cleaning up. The Director entered the room and asked the staff member if she needed a break. The Director remained in the classroom while the staff member took a break. The Director and I discussed the challenging behaviors in the classroom and that staff would benefit from training on classroom management, developmentally appropriate practices, interactions, etc. I recommended the Director contact Child Care Resources Inc. to request technical assistance and training from the Healthy Social Behavior Project. She stated she was familiar with the project and would contact them. 110-91. Mandatory standards for a license (10) Each operator or staff member shall attend to any child in a nurturing and appropriate manner, and in keeping with the child's developmental needs. Each child care facility shall have a written policy on discipline, describing the methods and practices used to discipline children enrolled in that facility. This written policy shall be discussed with, and a copy given to, each child's parent prior to the first time the child attends the facility. Subsequently, any change in discipline methods or practices shall be communicated in writing to the parents prior to the effective date of the change. The use of corporal punishment as a form of discipline is prohibited in child care facilities and may not be used by any operator or staff member of any child care facility, except that corporal punishment may be used in religious sponsored child care facilities as defined in G.S. 110-106, only if (i) the religious sponsored child care facility files with the Department a notice stating that corporal punishment is part of the religious training of its program, and (ii) the religious sponsored child care facility clearly states in its written policy of discipline that corporal punishment is part of the religious training of its program. The written policy on discipline of nonreligious sponsored child care facilities shall clearly state the prohibition on corporal punishment. Thank you for your time today. If you have questions or concerns, please contact me at 704-594-0152 or by email at Kaye.Dunlap@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: Childcare Network #325 Facility ID: 60004319 Consultant: KAYE DUNLAP Operation Type: Center Case Number: 0924-294L Visit Date: 9/24/2024 Number Present: 44 Completed Date: 9/24/2024 Age: From 0 To 5 Total Minutes: 230 Time In: 10:50 AM Time Out: 02:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to investigate a report alleging violations of child care requirements. Allegation: There is concern that children do not receive a meal as required. Upon arrival, I met with Rebekah Richardson, Director. I explained the reason for the visit, that observations of classrooms during lunch would be conducted and interviews with staff. The Director reported that on August 29, 2024, it was discovered at lunch time by staff that a parent in the one-year-old classroom did not provide a lunch for the child that day. She stated that staff gave the child a Nutri-grain bar while staff looked for the lunch and additional snacks when a lunch was not found. She stated a lunch was found later in the day however it was after 11:00AM when it was dropped off and staff were not aware it had been dropped off. The lunch was not given to the child later. The facility only provides lunches for children enrolled in the NC Pre-K classrooms however, the facility does provide breakfast and an afternoon snack. Parents provide lunches each day. There are refrigerators located in each classroom for food that needs to be refrigerated, and an insulated food cabinet is used for food that is required to remain hot. The Director reported that at arrival the parents bring the lunches that require to remain warm to the font office. The food is then placed in the warmers until lunch time. I observed lunch boxes that had been dropped off in the front office as well as food in the warmers. Neither staff that work in the one-year-old classroom were present today. However, I interviewed the facility’s Education Coordinator that happen to be present in the classroom during lunch on that day. She stated staff could not find the child’s lunch, so a Nutri-grain bar was given to the child while other staff searched for the lunch. I also interviewed the 3rd person in charge and two other staff regarding the procedures if a parent does not provide lunch for a child. All stated it’s not typical for that to happen but when it does staff notified administrators once they are aware, and food is provided. The Director stated that since the facility provides food for NC Pre-K children leftover food from their lunch is shared if needed. Based on staff interviews, the allegation in this report is deemed substantiated. A walk through of the facility was conducted with the Director. Children were observed participating in personal care routines, transitions, and lunch. The following violations were cited. Violation Number Comment Rule 503 Food brought from home, did not meet the nutritional requirements and necessary supplements were not provided by center. On August 29, 2024, a child was served a Nutri-grain bar for lunch. 10A NCAC 09 .0901(c) 902 Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. In space #1, a staff member took manipulatives out of a child's hands and told him in a loud tone that he was supposed to be cleaning up. G.S. 110-91(10) Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violations documented may impact the compliance history score. The violations documented must be corrected immediately. On or before October 3, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Kaye Dunlap, Child Care Consultant PO Box 627 Matthews, NC 28106 Kaye.Dunlap@dhhs.nc.gov The following technical assistance was provided: -A conversation was held with the Director regarding the facility’s policy on parents providing lunches for the children. She stated the facility did not have a policy and parents are verbally told at enrollment. I encourage the facility to create a policy outlining the parents’ responsibilities/guidelines for providing lunches, USDA requirements for meal components and the facility’s steps to that will be taken when a child arrives without a lunch. Even though, the facility was in compliance today with meal components for lunch, I recommend reviewing the required components with all staff. 10A NCAC 09 .0901 GENERAL NUTRITION REQUIREMENTS (a) Meals and snacks served to children in a child care center shall comply with the Meal Patterns for Children in Child Care Programs from the United States Department of Agriculture (USDA) which are based on the recommended nutrient intake judged by the National Research Council to be adequate for maintaining good nutrition. The types of food, number and size of servings shall be appropriate for the ages and developmental levels of the children in care. The Meal Patterns for Children in Child Care Programs are incorporated by reference and include subsequent amendments. A copy of the Meal Patterns for Children in Child Care Programs is available online at https://www.fns.usda.gov/cacfp/meals-and-snacks.(b) When food is prepared by or provided by the center, menus for nutritious meals and snacks shall be planned at least one week in advance. At least one dated copy of the current week's menu shall be posted where it can be seen by parents and food preparation staff when food is prepared or provided by the center. A variety of food shall be included in meals and snacks. Any substitution shall be of comparable food value and shall be recorded on the menu prior to the meal or snack being served. (c) When children bring their own food for meals or snacks to the center, if the food does not meet the nutritional requirements specified in Paragraph (a) of this Rule, the center must provide additional food necessary to meet those requirements. (d) A child's parent may opt out of the supplemental food provided by the center as set forth in G.S. 110-91(2)h.1. When a child's parent opts out of the supplemental food provided by the center, the parent shall sign a statement acknowledging the parental decision shall be kept in the child's file at the center and a copy provided to the parent. A child's parent may opt out of the supplemental food provided by the center, subject to the following: (1) the center shall not provide any food or drink so long as the child's parent or guardian provides all meals, snacks, and drinks scheduled to be served at the center's designated times; (2) the ability to opt out of specific meals or days based on menu options is not available; (3) if a child requests specific foods being served to other children, but the parent has opted out, the center shall not serve supplemental food; and (4) if the child's parent or guardian has opted out, but does not provide all meals and snacks for the child, the center shall replace the missing meal or snack as if the child's parent or guardian had not opted out of the supplemental food program. -the walk through, in space #1 a staff member was observed from the window in the hallway using a loud tone to speak to a child while children were cleaning up before lunch time. The staff member took manipulatives out of the child’s hand and told him he supposed to be cleaning up. The Director entered the room and asked the staff member if she needed a break. The Director remained in the classroom while the staff member took a break. The Director and I discussed the challenging behaviors in the classroom and that staff would benefit from training on classroom management, developmentally appropriate practices, interactions, etc. I recommended the Director contact Child Care Resources Inc. to request technical assistance and training from the Healthy Social Behavior Project. She stated she was familiar with the project and would contact them. 110-91. Mandatory standards for a license (10) Each operator or staff member shall attend to any child in a nurturing and appropriate manner, and in keeping with the child's developmental needs. Each child care facility shall have a written policy on discipline, describing the methods and practices used to discipline children enrolled in that facility. This written policy shall be discussed with, and a copy given to, each child's parent prior to the first time the child attends the facility. Subsequently, any change in discipline methods or practices shall be communicated in writing to the parents prior to the effective date of the change. The use of corporal punishment as a form of discipline is prohibited in child care facilities and may not be used by any operator or staff member of any child care facility, except that corporal punishment may be used in religious sponsored child care facilities as defined in G.S. 110-106, only if (i) the religious sponsored child care facility files with the Department a notice stating that corporal punishment is part of the religious training of its program, and (ii) the religious sponsored child care facility clearly states in its written policy of discipline that corporal punishment is part of the religious training of its program. The written policy on discipline of nonreligious sponsored child care facilities shall clearly state the prohibition on corporal punishment. Thank you for your time today. If you have questions or concerns, please contact me at 704-594-0152 or by email at Kaye.Dunlap@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: Childcare Network #325 Facility ID: 60004319 Consultant: KAYE DUNLAP Operation Type: Center Case Number: 0924-294L Visit Date: 9/24/2024 Number Present: 44 Completed Date: 9/24/2024 Age: From 0 To 5 Total Minutes: 230 Time In: 10:50 AM Time Out: 02:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to investigate a report alleging violations of child care requirements. Allegation: There is concern that children do not receive a meal as required. Upon arrival, I met with Rebekah Richardson, Director. I explained the reason for the visit, that observations of classrooms during lunch would be conducted and interviews with staff. The Director reported that on August 29, 2024, it was discovered at lunch time by staff that a parent in the one-year-old classroom did not provide a lunch for the child that day. She stated that staff gave the child a Nutri-grain bar while staff looked for the lunch and additional snacks when a lunch was not found. She stated a lunch was found later in the day however it was after 11:00AM when it was dropped off and staff were not aware it had been dropped off. The lunch was not given to the child later. The facility only provides lunches for children enrolled in the NC Pre-K classrooms however, the facility does provide breakfast and an afternoon snack. Parents provide lunches each day. There are refrigerators located in each classroom for food that needs to be refrigerated, and an insulated food cabinet is used for food that is required to remain hot. The Director reported that at arrival the parents bring the lunches that require to remain warm to the font office. The food is then placed in the warmers until lunch time. I observed lunch boxes that had been dropped off in the front office as well as food in the warmers. Neither staff that work in the one-year-old classroom were present today. However, I interviewed the facility’s Education Coordinator that happen to be present in the classroom during lunch on that day. She stated staff could not find the child’s lunch, so a Nutri-grain bar was given to the child while other staff searched for the lunch. I also interviewed the 3rd person in charge and two other staff regarding the procedures if a parent does not provide lunch for a child. All stated it’s not typical for that to happen but when it does staff notified administrators once they are aware, and food is provided. The Director stated that since the facility provides food for NC Pre-K children leftover food from their lunch is shared if needed. Based on staff interviews, the allegation in this report is deemed substantiated. A walk through of the facility was conducted with the Director. Children were observed participating in personal care routines, transitions, and lunch. The following violations were cited. Violation Number Comment Rule 503 Food brought from home, did not meet the nutritional requirements and necessary supplements were not provided by center. On August 29, 2024, a child was served a Nutri-grain bar for lunch. 10A NCAC 09 .0901(c) 902 Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. In space #1, a staff member took manipulatives out of a child's hands and told him in a loud tone that he was supposed to be cleaning up. G.S. 110-91(10) Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violations documented may impact the compliance history score. The violations documented must be corrected immediately. On or before October 3, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Kaye Dunlap, Child Care Consultant PO Box 627 Matthews, NC 28106 Kaye.Dunlap@dhhs.nc.gov The following technical assistance was provided: -A conversation was held with the Director regarding the facility’s policy on parents providing lunches for the children. She stated the facility did not have a policy and parents are verbally told at enrollment. I encourage the facility to create a policy outlining the parents’ responsibilities/guidelines for providing lunches, USDA requirements for meal components and the facility’s steps to that will be taken when a child arrives without a lunch. Even though, the facility was in compliance today with meal components for lunch, I recommend reviewing the required components with all staff. 10A NCAC 09 .0901 GENERAL NUTRITION REQUIREMENTS (a) Meals and snacks served to children in a child care center shall comply with the Meal Patterns for Children in Child Care Programs from the United States Department of Agriculture (USDA) which are based on the recommended nutrient intake judged by the National Research Council to be adequate for maintaining good nutrition. The types of food, number and size of servings shall be appropriate for the ages and developmental levels of the children in care. The Meal Patterns for Children in Child Care Programs are incorporated by reference and include subsequent amendments. A copy of the Meal Patterns for Children in Child Care Programs is available online at https://www.fns.usda.gov/cacfp/meals-and-snacks.(b) When food is prepared by or provided by the center, menus for nutritious meals and snacks shall be planned at least one week in advance. At least one dated copy of the current week's menu shall be posted where it can be seen by parents and food preparation staff when food is prepared or provided by the center. A variety of food shall be included in meals and snacks. Any substitution shall be of comparable food value and shall be recorded on the menu prior to the meal or snack being served. (c) When children bring their own food for meals or snacks to the center, if the food does not meet the nutritional requirements specified in Paragraph (a) of this Rule, the center must provide additional food necessary to meet those requirements. (d) A child's parent may opt out of the supplemental food provided by the center as set forth in G.S. 110-91(2)h.1. When a child's parent opts out of the supplemental food provided by the center, the parent shall sign a statement acknowledging the parental decision shall be kept in the child's file at the center and a copy provided to the parent. A child's parent may opt out of the supplemental food provided by the center, subject to the following: (1) the center shall not provide any food or drink so long as the child's parent or guardian provides all meals, snacks, and drinks scheduled to be served at the center's designated times; (2) the ability to opt out of specific meals or days based on menu options is not available; (3) if a child requests specific foods being served to other children, but the parent has opted out, the center shall not serve supplemental food; and (4) if the child's parent or guardian has opted out, but does not provide all meals and snacks for the child, the center shall replace the missing meal or snack as if the child's parent or guardian had not opted out of the supplemental food program. -the walk through, in space #1 a staff member was observed from the window in the hallway using a loud tone to speak to a child while children were cleaning up before lunch time. The staff member took manipulatives out of the child’s hand and told him he supposed to be cleaning up. The Director entered the room and asked the staff member if she needed a break. The Director remained in the classroom while the staff member took a break. The Director and I discussed the challenging behaviors in the classroom and that staff would benefit from training on classroom management, developmentally appropriate practices, interactions, etc. I recommended the Director contact Child Care Resources Inc. to request technical assistance and training from the Healthy Social Behavior Project. She stated she was familiar with the project and would contact them. 110-91. Mandatory standards for a license (10) Each operator or staff member shall attend to any child in a nurturing and appropriate manner, and in keeping with the child's developmental needs. Each child care facility shall have a written policy on discipline, describing the methods and practices used to discipline children enrolled in that facility. This written policy shall be discussed with, and a copy given to, each child's parent prior to the first time the child attends the facility. Subsequently, any change in discipline methods or practices shall be communicated in writing to the parents prior to the effective date of the change. The use of corporal punishment as a form of discipline is prohibited in child care facilities and may not be used by any operator or staff member of any child care facility, except that corporal punishment may be used in religious sponsored child care facilities as defined in G.S. 110-106, only if (i) the religious sponsored child care facility files with the Department a notice stating that corporal punishment is part of the religious training of its program, and (ii) the religious sponsored child care facility clearly states in its written policy of discipline that corporal punishment is part of the religious training of its program. The written policy on discipline of nonreligious sponsored child care facilities shall clearly state the prohibition on corporal punishment. Thank you for your time today. If you have questions or concerns, please contact me at 704-594-0152 or by email at Kaye.Dunlap@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS110-91 · Violation

Name of Operation: Childcare Network #325 Facility ID: 60004319 Consultant: AMY ITALIANO Operation Type: Center Case Number: Visit Date: 5/7/2024 Number Present: 71 Completed Date: 5/7/2024 Age: From 0 To 5 Total Minutes: 220 Time In: 10:00 AM Time Out: 01:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to provide technical assistance and monitor compliance with all applicable child care center requirements. The facility’s temporary license was issued on January 8, 2024, as the result of a change of ownership. The August 2023 version of the Child Care Center Item Number Listing and the Change of Ownership Licensing Checklist was used to monitor compliance. This was the second visit during the facility’s temporary license period. Assistant Director, Shikerra Hedgepeth, was present upon my arrival. Rebekah Richardson arrived during the visit. Ms. Hedgepath accompanied me as we monitored all nine (9) classrooms. In the infant room, infants were observed sleeping and playing on the floor with the teachers. Feeding schedules were posted and current. Three (3) infants were observed sleeping. Nothing was documented on the Safe Sleep Charts. The teacher stated that the infants had been asleep since 9:30, it was 10:11. Preschool children were observed in free play in the multi-purpose room, in free center play, and preparing for lunch. The activity centers had age-appropriate materials accessible to the children. The staff were observed actively engaged in the children’s activities and their interactions were very nurturing. All groups were within staff/child ratio, group size and space capacity requirements. In space #4 a Dunkin Donuts cup of ice coffee was on the shelf. Space #5, one child had an expired medication authorization on file for an emergency medication. In space#8, an inhaler was not in the original prescription package. Hazardous products were stored locked. The monthly fire drill and playground inspection were conducted and documented as required. Ms. Richardson has completed the EPR plan for the new facility ID# and has reviewed it with all staff. All staff and nine (9) children’s files were reviewed. One (1) child did not have a medical exam on file. The facility is in compliance with all transportation requirements. Building Inspection / Mecklenburg County Code Enforcement – The fire and sanitation inspections have been completed. I am working with Ms. Richardson and Heather Furman, Quality Business Partner for Childcare Network regarding getting the termination letter to Mecklenburg County Code Enforcement and paying for a building permit to begin the process of obtaining the Certificate of Occupancy/Certificate of Compliance. Ms. Furman and I spoke on Thursday May 2, 2024. She has submitted the required paperwork to zoning for the building inspection. The Certificate of Occupancy must be received prior to the temporary license expiring. Jennifer Harper, Regional Director was present today and the process was discussed with her as well. The fire inspection was conducted on February 2, 2024. The sanitation inspection was conducted on February 1, 2024, with 25 demerits and an approved rating. Five (5) violations were cited and discussed with Ms. Richardson. Violation Number Comment Rule 844 Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional. In space#8, an inhaler was not in the original prescription package. .0803(2)(a) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. Three (3) infants were observed sleeping. Nothing was documented on the Safe Sleep Charts. The teacher stated that the infants had been asleep since 9:30, it was 10:11. .0606(g) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. One child did not have a medical exam on file. GS110-91(1) 1792 Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. In space #4 a Dunkin Donuts cup of ice coffee was on the shelf. .0901(i) 1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. Space #5, one child had an expired medication authorization on file for an emergency medication. .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) Corrective Action The child care providers are expected to maintain compliance with all applicable child care requirements at all times. All violations cited today must be corrected immediately. Ms. Richardson will submit a compliance letter explaining how and when today’s violations were corrected to Amy Italiano, Lead Child Care Consultant on or before May 21, 2024. Failure to correct the violations and/or submit the compliance letter to me by the date listed above may result in an unannounced follow-up visit being conducted to ensure corrections were made. Quality Enhancement and/or Technical Assistance Discussions: It was discussed today with the administration team that Safe Sleep Charts need to be completed as required. We talked about when teachers go on break, they need to communicate with the floater who is sleeping and review the Safe Sleep Chart prior to leaving for break to ensure everyone is aware of what infants are sleeping in the cribs. We discussed the expectation that all staff are required to model good eating habits. All prescription medications must be in the original container. This is to ensure that it is actually the child’s medication. Administrative, Operational and Personnel Policies –The facility’s policies were approved as required. As soon as the facility receives it building inspection and I receive the Certificate of Occupancy the facility is eligible to come off of their temporary license. Star Rated License / Environment Rating Scales (ERS) Assessments – The facility will transition at the end of their temporary license to the star rating level the previous owner had earned. Wherever that previous program was in the cohort plan, is where the new facility will be expected to have a reassessment. The previous program is in cohort two and would be due for assessment 25-26 school year. Your consultant will be working with you when it is time to go through the assessment. The facility’s rating level from the previous owner had earned the following rating. 6 points in education 6 points in program 1 Quality Point. This is a total of 13 points, which is a Five-Star License. Ms. Richardson stated she has children enrolled who receive subsidized children care. She understands the facility must hold a 3-5 Star Rated License at the end of the temporary time period to continue providing child care for sponsored children. Ms. Richardson’s responsibility to use the information discussed during today’s visit and contained in this visit summary report to assure the classrooms, staff/children’s records and all other operating requirements are compliant with the NC Child Care Requirements at all times. Thank you for your time today. If you have any questions or I can help you with anything please free to contact me at 704-936-6065, or email me at amy.italiano@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0601 · Violation

Name of Operation: Childcare Network #325 Facility ID: 60004319 Consultant: AMY ITALIANO Operation Type: Center Case Number: Visit Date: 2/7/2024 Number Present: 68 Completed Date: 2/7/2024 Age: From 0 To 5 Total Minutes: 120 Time In: 11:30 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to provide technical assistance and monitor compliance with all applicable child care center requirements. The facility’s temporary license was issued on January 8, 2024, as the result of a change of ownership. The June 2022 version of the Child Care Center Item Number Listing and the Change of Ownership Licensing Checklist was used to monitor compliance. This was the first visit during the facility’s temporary license period. Director, Rebekah Richardson, was present upon my arrival. Ms. Richardson accompanied me as we monitored all nine (9) classrooms. The infant room did not have any heat, no infants were present in the classroom. The heat is expected to be fixed by Friday February 9, 2024. Children were observed finishing lunch, preparing for nap, and napping. The activity centers had age-appropriate materials accessible to the children. The staff were observed actively engaged in the children’s activities and their interactions were very nurturing. All groups were within staff/child ratio, group size and space capacity requirements. In space #4 an emergency medication was not stored 5 ft. A child in this classroom had an emergency action plan that required Benadryl, the facility did not have Benadryl on site. Space #6, one child did not have a sheet on his mat. A sampling of staff and children’s files from different age groups were monitored and found in compliance. The monthly fire drill and playground inspection for January 2024 were conducted and documented as required. Ms. Richardson has completed the EPR plan for the new facility ID# and has reviewed it with all staff. Building Inspection / Mecklenburg County Code Enforcement – A termination letter was given to Ms. Richardson during today’s visit. It indicated the previous owner’s license was inactive. The fire and sanitation inspections have been completed, Ms. Richardson can submit the termination letter to Mecklenburg County Code Enforcement and pay for a building permit to begin the process of obtaining the Certificate of Occupancy/Certificate of Compliance. This document must be received prior to the temporary license expiring. The fire inspection was conducted on February 2, 2024. The sanitation inspection was conducted on February 1, 2024, with 25 demerits and an approved rating. Three (3) violations were cited and discussed with Ms. Richardson. Two (2) of the violations were corrected during today’s visit. Corrective Action The child care providers are expected to maintain compliance with all applicable child care requirements at all times. All violations cited today must be corrected immediately. Ms. Richardson will submit a compliance letter explaining how and when today’s violations were corrected to Amy Italiano, Lead Child Care Consultant on or before February 21, 2024. Failure to correct the violations and/or submit the compliance letter to me by the date listed above may result in an unannounced follow-up visit being conducted to ensure corrections were made. Violation Number Comment Rule 611 All beds,cots, or mats with individual linen were not provided for each child. Space #6, one child did not have a sheet on his mat. 15A NCAC 18A .2821(c) 807 A safe indoor and outdoor environment was not provided for the children. In space #4 a child in this classroom had an emergency action plan that required Benadryl, the facility did not have Benadryl on site. 10A NCAC 09 .0601(a) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. In space #4 an emergency medication was not stored 5 ft. 15A NCAC 18A .2820(d) Quality Enhancement and/or Technical Assistance Discussions: Ms. Richardson and I discussed reviewing all action plans to ensure that all required information is on the form is filled out by the parent and that all require medication is on site before the child can attend the program. Ms. Richardson and I discussed that all program records, and staff file have a start date of January 8, 2024. Administrative, Operational and Personnel Policies – Please emailed the facility’s policies to me for approval. I will review them and let her know if any revisions are needed. Star Rated License / Environment Rating Scales (ERS) Assessments – I discussed with Ms. Richardson the options for the Star Rated License. If you want to request the Environment Rating Scale Assessments (ERS) during the temporary time period, which needs to be requested by April 8, 2024, or during the hold harmless period, programs undergoing a change of ownership are able to transition at the end of their temporary license to the star rating level the previous owner or location had. Wherever that previous program was in the cohort plan, is where the new facility will be expected to have a reassessment. The previous program was in cohort 2. Ms. Richardson will discuss this with her district manager. Ms. Richardson stated she has children enrolled who receive subsidized children care. She understands the facility must hold a 3-5 Star Rated License at the end of the temporary time period to continue providing child care for sponsored children. Ms. Richardson’s responsibility to use the information discussed during today’s visit and contained in this visit summary report to assure the classrooms, staff/children’s records and all other operating requirements are compliant with the NC Child Care Requirements at all times. Thank you for your time today. If you have any questions or I can help you with anything please free to contact me at 704-936-6065, or email me at amy.italiano@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times