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Home › NC › Marshall › Marshall Early Childhood Education Center
222 Carolina Lane, Marshall NC 28753 · License #57000060 · Center · Child Care Center
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10A NCAC 09 .0901 · Violation
Name of Operation: MARSHALL EARLY CHILDHOOD EDUCATION CENTER Facility ID: 57000060 Consultant: KAITLYN MARSHALL Operation Type: Center Case Number: Visit Date: 4/9/2026 Number Present: 27 Completed Date: 4/9/2026 Age: From 0 To 5 Total Minutes: 420 Time In: 09:30 AM Time Out: 04:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Kaitlyn Marshall, Child Care Consultant and also signed by Carla Franklin, Site Director, during the visit. A signed copy of the visit summary was emailed to you. Ms. Franklin was present and available to ask and answer questions throughout the visit today. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-two percent (92%) as of 4/6/26. The facility is operated by Madison County Board of Education. Permit type – Four (4) star license issued 7/12/22. Special Services/Restrictions – 1st shift (daytime care), meets enhanced ratios, meets enhanced space. The facility serves children with special needs and offers field trips. The last annual compliance visit was conducted on 4/16/25. The last fire drill was practiced on 4/7/26. The last shelter-in-place drill was practiced on 3/12/26. The last playground inspection was documented on 4/7/26. The last fire inspection was approved on 10/30/25. The last sanitation inspection was conducted on 10/23/25 with eight (8) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum is Creative Curriculum. Lead water testing was completed on 5/24/24 without hazards. Lead paint and asbestos testing was completed on 3/27/25. The program does not provide transportation. Upon arrival, I was greeted by Ms. Franklin who accompanied me on a walkthrough of indoor and outdoor caregiving spaces. In classroom space 1, children were exploring their environment through crawling and walking, were soothed by caregivers and explored a variety of plush toys. Children from classroom space 6 were exploring the outdoor learning environment, digging in sand, climbing a small climber and building with small blocks. Children from classroom space 8 were exploring the outdoor learning environment for preschool children. Children pushed and pulled each other in a wagon, played chasing games and engaged in pretend play with dinosaur figurines. Interactions were positive and nurturing. Supervision was adequate. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 525 Menus for all meals and snacks were not planned at least 1 week ahead and dated. The menu was not posted for 4/7/26, 4/8/26 or 4/9/26 10A NCAC 09 .0901(b) 615 Beds, cots and mats were not in good repair, properly handled, stored, or clean and sanitized between users. Cots were stored in the bathroom in classroom space 6. 15A NCAC 18A .2821(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. One (1) container of aerosol sunscreen was found on top of a cabinet, not locked up. .2820(b) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. The Medication Administration Permission form for one (1) diaper cream in classroom space 4 expired on 3/10/26. .0803(12) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In classroom space 6, a container of wipes featuring a suffocation hazard was located on the diaper changing table. .0604(q) 1041 Prior to employment a Criminal Background Check was not completed. Staff K. Sprouse, hire date 11/12/25 had a Criminal Background Check qualification letter dated 2/27/26, expiring 2/27/31. G.S. 110-90.2(b) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. One (1) substitute, rehire date 2/3/25, did not have a current annual staff evaluation or staff development plan on file. 10A NCAC 09 .0514(f) 1757 A valid qualification letter was not on file and available to review at the facility. Staff K. Sprouse, hire date 11/12/25 had a Criminal Background Check qualification letter dated 2/27/26, expiring 2/27/31. G.S. 110-90.2(b) & (d) & .2703(e) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. Six (6) staff were not connected to the facility in the ABCMS Provider Portal. G.S. 110-90.2 & .2703(r) 1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. The permission to administer one (1) sunscreen in classroom space 4 did not include the date the permission was given by the parent. One (1) diaper cream in classroom space 1 did not have a medication administration permission form signed by the parent. .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) Technical assistance was provided as follows: Item #525: The menus were posted during the visit today. This is corrected. We discussed, food is delivered by Madison County Schools. Since the public schools are closed for Spring Break this week, the menu stated “Closed”. However, the licensed program is open and the menus must be posted. Moving forward, plan to reach out to the district to obtain menus for planned school closures so that you can post them a week prior. Item #615: We discussed cots must be stored to prevent contamination according to sanitation rule .2821(a). Additionally, we discussed only items needed for toileting and diapering can be stored in restrooms. To reach compliance with this item, you must find a new storage space for the cots. In your letter of compliance, please indicate where the cots are stored. Item #840: The sunscreen was placed in locked storage during the visit today. This is corrected. Moving forward, plan to store all aerosol products in locked storage. Item #849: To reach compliance with this item, the parent must complete a new form to provide permission for the topical medication. Alternatively, the medication can be returned to the parent. I recommend keeping a central char to all medication with the expiration dates of the medication and the expiration dates of the permissions. This can help track when items will expire. Item #858: The wipes were moved to a shelf five (5) feet high during the visit. This is corrected. We discussed the choking and suffocation hazards from easily torn plastic. I recommend purchasing hard sided wipes containers and transferring the wipes into those containers so that they can be kept below five (5) feet high. Item #1041 and #1757: Criminal Background Check (CBC) Qualification letters must be on file prior to employment. We discussed the staff member initiated the process to receive a CBC qualification letter on 10/28/25. A letter was not received. The process was initiated again in February and the staff was able to obtain the letter. Moving forward, staff cannot work without a copy of the Criminal Background Check qualifying letter. In your letter of compliance, include a statement that indicates how you will ensure staff do not work without a CBC qualifying letter on file. Please note, back to back Criminal Background Check violations may result in an Administrative Action recommendation. Item #1232: To reach compliance with this item, an annual staff evaluation and staff development plan must be completed and placed in the staff member’s file. We discussed you can use the Continuous Quality Improvement Plan from the QRIS as the staff’s development plan. In your letter of compliance, please include the date the Annual Staff Evaluation and Staff Development Plan were placed on file. Item #1805: To reach compliance with this item, all staff must be connected to the facility in the ABCMS Provider Portal. You completed the process during the visit today. A technical assistance document is provided to you in the email containing this visit summary. The document provides click by click instructions to complete the process. Item #1882: The parent of the child with the sunscreen in classroom space 4 completed the form during the visit today. This is partially corrected. To reach compliance with this item, the parent of the child with the diaper cream in classroom space 1 must complete the medication administration permission form. In your letter of compliance, include a statement that indicates the form has been completed. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Name and position of individual submitting compliance statement • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 4/23/26. Email the compliance letter on signed letterhead or it must be sent from the email address registered with the DCDEE (this serves as your signature) to: kaitlyn.marshall@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaitlyn Marshall PO Box 19531 Asheville, NC 28815 Please call me at 828-713-8192, or email kaitlyn.marshall@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: The following staff have Criminal Background Check qualifying letters due soon: S. Robinson expires 10/6/26. S. Robinson can begin the process to renew the letter immediately. QRIS: We discussed the Program Assessment Pathway (Pathway #1) and the Classroom and Instructional Quality Pathway (Pathway #2) during the visit today. Education continues to be your main concern with maintaining your current star level, due to staff turnover. Information regarding a free Child Development Associate (CDA) was provided to you via email. The CDA is adequate for a teacher at a four star level. We discussed the Early Childhood Certificate is sufficient for a four star lead teacher qualification. We discussed you are interested in possibly pursuing Pathway #2, pending the purchase of approved curriculum and formative assessment tool for all ages enrolled. We discussed a possible application date of October 2026 but may be closer to December 2026 due to staffing. Please reach out if you have any questions. Approved Space: If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Fire Inspection: Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” Child Maltreatment Training: As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. WORKS: It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .3222 (c) If employment-related changes occur at a facility that result in noncompliance with or failure to meet the standards in the Section for the star rating issued, the operator shall correct the noncompliance within six months. If the operator does not correct the noncompliance within six months, the operator shall notify the Division. Health and Safety Training: It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaitlyn.marshall@dhhs.nc.gov or 828-713-8192, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Generated from this facility's specific inspection record
Data synced from North Carolina's child care licensing agency on Jul 9, 2026 · Report an error
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09 .0304 · Violation
Name of Operation: MARSHALL EARLY CHILDHOOD EDUCATION CENTER Facility ID: 57000060 Consultant: KAITLYN MARSHALL Operation Type: Center Case Number: Visit Date: 4/9/2026 Number Present: 27 Completed Date: 4/9/2026 Age: From 0 To 5 Total Minutes: 420 Time In: 09:30 AM Time Out: 04:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Kaitlyn Marshall, Child Care Consultant and also signed by Carla Franklin, Site Director, during the visit. A signed copy of the visit summary was emailed to you. Ms. Franklin was present and available to ask and answer questions throughout the visit today. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-two percent (92%) as of 4/6/26. The facility is operated by Madison County Board of Education. Permit type – Four (4) star license issued 7/12/22. Special Services/Restrictions – 1st shift (daytime care), meets enhanced ratios, meets enhanced space. The facility serves children with special needs and offers field trips. The last annual compliance visit was conducted on 4/16/25. The last fire drill was practiced on 4/7/26. The last shelter-in-place drill was practiced on 3/12/26. The last playground inspection was documented on 4/7/26. The last fire inspection was approved on 10/30/25. The last sanitation inspection was conducted on 10/23/25 with eight (8) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum is Creative Curriculum. Lead water testing was completed on 5/24/24 without hazards. Lead paint and asbestos testing was completed on 3/27/25. The program does not provide transportation. Upon arrival, I was greeted by Ms. Franklin who accompanied me on a walkthrough of indoor and outdoor caregiving spaces. In classroom space 1, children were exploring their environment through crawling and walking, were soothed by caregivers and explored a variety of plush toys. Children from classroom space 6 were exploring the outdoor learning environment, digging in sand, climbing a small climber and building with small blocks. Children from classroom space 8 were exploring the outdoor learning environment for preschool children. Children pushed and pulled each other in a wagon, played chasing games and engaged in pretend play with dinosaur figurines. Interactions were positive and nurturing. Supervision was adequate. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 525 Menus for all meals and snacks were not planned at least 1 week ahead and dated. The menu was not posted for 4/7/26, 4/8/26 or 4/9/26 10A NCAC 09 .0901(b) 615 Beds, cots and mats were not in good repair, properly handled, stored, or clean and sanitized between users. Cots were stored in the bathroom in classroom space 6. 15A NCAC 18A .2821(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. One (1) container of aerosol sunscreen was found on top of a cabinet, not locked up. .2820(b) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. The Medication Administration Permission form for one (1) diaper cream in classroom space 4 expired on 3/10/26. .0803(12) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In classroom space 6, a container of wipes featuring a suffocation hazard was located on the diaper changing table. .0604(q) 1041 Prior to employment a Criminal Background Check was not completed. Staff K. Sprouse, hire date 11/12/25 had a Criminal Background Check qualification letter dated 2/27/26, expiring 2/27/31. G.S. 110-90.2(b) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. One (1) substitute, rehire date 2/3/25, did not have a current annual staff evaluation or staff development plan on file. 10A NCAC 09 .0514(f) 1757 A valid qualification letter was not on file and available to review at the facility. Staff K. Sprouse, hire date 11/12/25 had a Criminal Background Check qualification letter dated 2/27/26, expiring 2/27/31. G.S. 110-90.2(b) & (d) & .2703(e) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. Six (6) staff were not connected to the facility in the ABCMS Provider Portal. G.S. 110-90.2 & .2703(r) 1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. The permission to administer one (1) sunscreen in classroom space 4 did not include the date the permission was given by the parent. One (1) diaper cream in classroom space 1 did not have a medication administration permission form signed by the parent. .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) Technical assistance was provided as follows: Item #525: The menus were posted during the visit today. This is corrected. We discussed, food is delivered by Madison County Schools. Since the public schools are closed for Spring Break this week, the menu stated “Closed”. However, the licensed program is open and the menus must be posted. Moving forward, plan to reach out to the district to obtain menus for planned school closures so that you can post them a week prior. Item #615: We discussed cots must be stored to prevent contamination according to sanitation rule .2821(a). Additionally, we discussed only items needed for toileting and diapering can be stored in restrooms. To reach compliance with this item, you must find a new storage space for the cots. In your letter of compliance, please indicate where the cots are stored. Item #840: The sunscreen was placed in locked storage during the visit today. This is corrected. Moving forward, plan to store all aerosol products in locked storage. Item #849: To reach compliance with this item, the parent must complete a new form to provide permission for the topical medication. Alternatively, the medication can be returned to the parent. I recommend keeping a central char to all medication with the expiration dates of the medication and the expiration dates of the permissions. This can help track when items will expire. Item #858: The wipes were moved to a shelf five (5) feet high during the visit. This is corrected. We discussed the choking and suffocation hazards from easily torn plastic. I recommend purchasing hard sided wipes containers and transferring the wipes into those containers so that they can be kept below five (5) feet high. Item #1041 and #1757: Criminal Background Check (CBC) Qualification letters must be on file prior to employment. We discussed the staff member initiated the process to receive a CBC qualification letter on 10/28/25. A letter was not received. The process was initiated again in February and the staff was able to obtain the letter. Moving forward, staff cannot work without a copy of the Criminal Background Check qualifying letter. In your letter of compliance, include a statement that indicates how you will ensure staff do not work without a CBC qualifying letter on file. Please note, back to back Criminal Background Check violations may result in an Administrative Action recommendation. Item #1232: To reach compliance with this item, an annual staff evaluation and staff development plan must be completed and placed in the staff member’s file. We discussed you can use the Continuous Quality Improvement Plan from the QRIS as the staff’s development plan. In your letter of compliance, please include the date the Annual Staff Evaluation and Staff Development Plan were placed on file. Item #1805: To reach compliance with this item, all staff must be connected to the facility in the ABCMS Provider Portal. You completed the process during the visit today. A technical assistance document is provided to you in the email containing this visit summary. The document provides click by click instructions to complete the process. Item #1882: The parent of the child with the sunscreen in classroom space 4 completed the form during the visit today. This is partially corrected. To reach compliance with this item, the parent of the child with the diaper cream in classroom space 1 must complete the medication administration permission form. In your letter of compliance, include a statement that indicates the form has been completed. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Name and position of individual submitting compliance statement • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 4/23/26. Email the compliance letter on signed letterhead or it must be sent from the email address registered with the DCDEE (this serves as your signature) to: kaitlyn.marshall@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaitlyn Marshall PO Box 19531 Asheville, NC 28815 Please call me at 828-713-8192, or email kaitlyn.marshall@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: The following staff have Criminal Background Check qualifying letters due soon: S. Robinson expires 10/6/26. S. Robinson can begin the process to renew the letter immediately. QRIS: We discussed the Program Assessment Pathway (Pathway #1) and the Classroom and Instructional Quality Pathway (Pathway #2) during the visit today. Education continues to be your main concern with maintaining your current star level, due to staff turnover. Information regarding a free Child Development Associate (CDA) was provided to you via email. The CDA is adequate for a teacher at a four star level. We discussed the Early Childhood Certificate is sufficient for a four star lead teacher qualification. We discussed you are interested in possibly pursuing Pathway #2, pending the purchase of approved curriculum and formative assessment tool for all ages enrolled. We discussed a possible application date of October 2026 but may be closer to December 2026 due to staffing. Please reach out if you have any questions. Approved Space: If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Fire Inspection: Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” Child Maltreatment Training: As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. WORKS: It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .3222 (c) If employment-related changes occur at a facility that result in noncompliance with or failure to meet the standards in the Section for the star rating issued, the operator shall correct the noncompliance within six months. If the operator does not correct the noncompliance within six months, the operator shall notify the Division. Health and Safety Training: It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaitlyn.marshall@dhhs.nc.gov or 828-713-8192, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09 .0514 · Violation
Name of Operation: MARSHALL EARLY CHILDHOOD EDUCATION CENTER Facility ID: 57000060 Consultant: KAITLYN MARSHALL Operation Type: Center Case Number: Visit Date: 4/9/2026 Number Present: 27 Completed Date: 4/9/2026 Age: From 0 To 5 Total Minutes: 420 Time In: 09:30 AM Time Out: 04:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Kaitlyn Marshall, Child Care Consultant and also signed by Carla Franklin, Site Director, during the visit. A signed copy of the visit summary was emailed to you. Ms. Franklin was present and available to ask and answer questions throughout the visit today. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-two percent (92%) as of 4/6/26. The facility is operated by Madison County Board of Education. Permit type – Four (4) star license issued 7/12/22. Special Services/Restrictions – 1st shift (daytime care), meets enhanced ratios, meets enhanced space. The facility serves children with special needs and offers field trips. The last annual compliance visit was conducted on 4/16/25. The last fire drill was practiced on 4/7/26. The last shelter-in-place drill was practiced on 3/12/26. The last playground inspection was documented on 4/7/26. The last fire inspection was approved on 10/30/25. The last sanitation inspection was conducted on 10/23/25 with eight (8) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum is Creative Curriculum. Lead water testing was completed on 5/24/24 without hazards. Lead paint and asbestos testing was completed on 3/27/25. The program does not provide transportation. Upon arrival, I was greeted by Ms. Franklin who accompanied me on a walkthrough of indoor and outdoor caregiving spaces. In classroom space 1, children were exploring their environment through crawling and walking, were soothed by caregivers and explored a variety of plush toys. Children from classroom space 6 were exploring the outdoor learning environment, digging in sand, climbing a small climber and building with small blocks. Children from classroom space 8 were exploring the outdoor learning environment for preschool children. Children pushed and pulled each other in a wagon, played chasing games and engaged in pretend play with dinosaur figurines. Interactions were positive and nurturing. Supervision was adequate. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 525 Menus for all meals and snacks were not planned at least 1 week ahead and dated. The menu was not posted for 4/7/26, 4/8/26 or 4/9/26 10A NCAC 09 .0901(b) 615 Beds, cots and mats were not in good repair, properly handled, stored, or clean and sanitized between users. Cots were stored in the bathroom in classroom space 6. 15A NCAC 18A .2821(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. One (1) container of aerosol sunscreen was found on top of a cabinet, not locked up. .2820(b) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. The Medication Administration Permission form for one (1) diaper cream in classroom space 4 expired on 3/10/26. .0803(12) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In classroom space 6, a container of wipes featuring a suffocation hazard was located on the diaper changing table. .0604(q) 1041 Prior to employment a Criminal Background Check was not completed. Staff K. Sprouse, hire date 11/12/25 had a Criminal Background Check qualification letter dated 2/27/26, expiring 2/27/31. G.S. 110-90.2(b) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. One (1) substitute, rehire date 2/3/25, did not have a current annual staff evaluation or staff development plan on file. 10A NCAC 09 .0514(f) 1757 A valid qualification letter was not on file and available to review at the facility. Staff K. Sprouse, hire date 11/12/25 had a Criminal Background Check qualification letter dated 2/27/26, expiring 2/27/31. G.S. 110-90.2(b) & (d) & .2703(e) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. Six (6) staff were not connected to the facility in the ABCMS Provider Portal. G.S. 110-90.2 & .2703(r) 1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. The permission to administer one (1) sunscreen in classroom space 4 did not include the date the permission was given by the parent. One (1) diaper cream in classroom space 1 did not have a medication administration permission form signed by the parent. .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) Technical assistance was provided as follows: Item #525: The menus were posted during the visit today. This is corrected. We discussed, food is delivered by Madison County Schools. Since the public schools are closed for Spring Break this week, the menu stated “Closed”. However, the licensed program is open and the menus must be posted. Moving forward, plan to reach out to the district to obtain menus for planned school closures so that you can post them a week prior. Item #615: We discussed cots must be stored to prevent contamination according to sanitation rule .2821(a). Additionally, we discussed only items needed for toileting and diapering can be stored in restrooms. To reach compliance with this item, you must find a new storage space for the cots. In your letter of compliance, please indicate where the cots are stored. Item #840: The sunscreen was placed in locked storage during the visit today. This is corrected. Moving forward, plan to store all aerosol products in locked storage. Item #849: To reach compliance with this item, the parent must complete a new form to provide permission for the topical medication. Alternatively, the medication can be returned to the parent. I recommend keeping a central char to all medication with the expiration dates of the medication and the expiration dates of the permissions. This can help track when items will expire. Item #858: The wipes were moved to a shelf five (5) feet high during the visit. This is corrected. We discussed the choking and suffocation hazards from easily torn plastic. I recommend purchasing hard sided wipes containers and transferring the wipes into those containers so that they can be kept below five (5) feet high. Item #1041 and #1757: Criminal Background Check (CBC) Qualification letters must be on file prior to employment. We discussed the staff member initiated the process to receive a CBC qualification letter on 10/28/25. A letter was not received. The process was initiated again in February and the staff was able to obtain the letter. Moving forward, staff cannot work without a copy of the Criminal Background Check qualifying letter. In your letter of compliance, include a statement that indicates how you will ensure staff do not work without a CBC qualifying letter on file. Please note, back to back Criminal Background Check violations may result in an Administrative Action recommendation. Item #1232: To reach compliance with this item, an annual staff evaluation and staff development plan must be completed and placed in the staff member’s file. We discussed you can use the Continuous Quality Improvement Plan from the QRIS as the staff’s development plan. In your letter of compliance, please include the date the Annual Staff Evaluation and Staff Development Plan were placed on file. Item #1805: To reach compliance with this item, all staff must be connected to the facility in the ABCMS Provider Portal. You completed the process during the visit today. A technical assistance document is provided to you in the email containing this visit summary. The document provides click by click instructions to complete the process. Item #1882: The parent of the child with the sunscreen in classroom space 4 completed the form during the visit today. This is partially corrected. To reach compliance with this item, the parent of the child with the diaper cream in classroom space 1 must complete the medication administration permission form. In your letter of compliance, include a statement that indicates the form has been completed. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Name and position of individual submitting compliance statement • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 4/23/26. Email the compliance letter on signed letterhead or it must be sent from the email address registered with the DCDEE (this serves as your signature) to: kaitlyn.marshall@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaitlyn Marshall PO Box 19531 Asheville, NC 28815 Please call me at 828-713-8192, or email kaitlyn.marshall@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: The following staff have Criminal Background Check qualifying letters due soon: S. Robinson expires 10/6/26. S. Robinson can begin the process to renew the letter immediately. QRIS: We discussed the Program Assessment Pathway (Pathway #1) and the Classroom and Instructional Quality Pathway (Pathway #2) during the visit today. Education continues to be your main concern with maintaining your current star level, due to staff turnover. Information regarding a free Child Development Associate (CDA) was provided to you via email. The CDA is adequate for a teacher at a four star level. We discussed the Early Childhood Certificate is sufficient for a four star lead teacher qualification. We discussed you are interested in possibly pursuing Pathway #2, pending the purchase of approved curriculum and formative assessment tool for all ages enrolled. We discussed a possible application date of October 2026 but may be closer to December 2026 due to staffing. Please reach out if you have any questions. Approved Space: If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Fire Inspection: Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” Child Maltreatment Training: As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. WORKS: It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .3222 (c) If employment-related changes occur at a facility that result in noncompliance with or failure to meet the standards in the Section for the star rating issued, the operator shall correct the noncompliance within six months. If the operator does not correct the noncompliance within six months, the operator shall notify the Division. Health and Safety Training: It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaitlyn.marshall@dhhs.nc.gov or 828-713-8192, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09 .1102 · Violation
Name of Operation: MARSHALL EARLY CHILDHOOD EDUCATION CENTER Facility ID: 57000060 Consultant: KAITLYN MARSHALL Operation Type: Center Case Number: Visit Date: 4/9/2026 Number Present: 27 Completed Date: 4/9/2026 Age: From 0 To 5 Total Minutes: 420 Time In: 09:30 AM Time Out: 04:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Kaitlyn Marshall, Child Care Consultant and also signed by Carla Franklin, Site Director, during the visit. A signed copy of the visit summary was emailed to you. Ms. Franklin was present and available to ask and answer questions throughout the visit today. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-two percent (92%) as of 4/6/26. The facility is operated by Madison County Board of Education. Permit type – Four (4) star license issued 7/12/22. Special Services/Restrictions – 1st shift (daytime care), meets enhanced ratios, meets enhanced space. The facility serves children with special needs and offers field trips. The last annual compliance visit was conducted on 4/16/25. The last fire drill was practiced on 4/7/26. The last shelter-in-place drill was practiced on 3/12/26. The last playground inspection was documented on 4/7/26. The last fire inspection was approved on 10/30/25. The last sanitation inspection was conducted on 10/23/25 with eight (8) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum is Creative Curriculum. Lead water testing was completed on 5/24/24 without hazards. Lead paint and asbestos testing was completed on 3/27/25. The program does not provide transportation. Upon arrival, I was greeted by Ms. Franklin who accompanied me on a walkthrough of indoor and outdoor caregiving spaces. In classroom space 1, children were exploring their environment through crawling and walking, were soothed by caregivers and explored a variety of plush toys. Children from classroom space 6 were exploring the outdoor learning environment, digging in sand, climbing a small climber and building with small blocks. Children from classroom space 8 were exploring the outdoor learning environment for preschool children. Children pushed and pulled each other in a wagon, played chasing games and engaged in pretend play with dinosaur figurines. Interactions were positive and nurturing. Supervision was adequate. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 525 Menus for all meals and snacks were not planned at least 1 week ahead and dated. The menu was not posted for 4/7/26, 4/8/26 or 4/9/26 10A NCAC 09 .0901(b) 615 Beds, cots and mats were not in good repair, properly handled, stored, or clean and sanitized between users. Cots were stored in the bathroom in classroom space 6. 15A NCAC 18A .2821(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. One (1) container of aerosol sunscreen was found on top of a cabinet, not locked up. .2820(b) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. The Medication Administration Permission form for one (1) diaper cream in classroom space 4 expired on 3/10/26. .0803(12) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In classroom space 6, a container of wipes featuring a suffocation hazard was located on the diaper changing table. .0604(q) 1041 Prior to employment a Criminal Background Check was not completed. Staff K. Sprouse, hire date 11/12/25 had a Criminal Background Check qualification letter dated 2/27/26, expiring 2/27/31. G.S. 110-90.2(b) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. One (1) substitute, rehire date 2/3/25, did not have a current annual staff evaluation or staff development plan on file. 10A NCAC 09 .0514(f) 1757 A valid qualification letter was not on file and available to review at the facility. Staff K. Sprouse, hire date 11/12/25 had a Criminal Background Check qualification letter dated 2/27/26, expiring 2/27/31. G.S. 110-90.2(b) & (d) & .2703(e) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. Six (6) staff were not connected to the facility in the ABCMS Provider Portal. G.S. 110-90.2 & .2703(r) 1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. The permission to administer one (1) sunscreen in classroom space 4 did not include the date the permission was given by the parent. One (1) diaper cream in classroom space 1 did not have a medication administration permission form signed by the parent. .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) Technical assistance was provided as follows: Item #525: The menus were posted during the visit today. This is corrected. We discussed, food is delivered by Madison County Schools. Since the public schools are closed for Spring Break this week, the menu stated “Closed”. However, the licensed program is open and the menus must be posted. Moving forward, plan to reach out to the district to obtain menus for planned school closures so that you can post them a week prior. Item #615: We discussed cots must be stored to prevent contamination according to sanitation rule .2821(a). Additionally, we discussed only items needed for toileting and diapering can be stored in restrooms. To reach compliance with this item, you must find a new storage space for the cots. In your letter of compliance, please indicate where the cots are stored. Item #840: The sunscreen was placed in locked storage during the visit today. This is corrected. Moving forward, plan to store all aerosol products in locked storage. Item #849: To reach compliance with this item, the parent must complete a new form to provide permission for the topical medication. Alternatively, the medication can be returned to the parent. I recommend keeping a central char to all medication with the expiration dates of the medication and the expiration dates of the permissions. This can help track when items will expire. Item #858: The wipes were moved to a shelf five (5) feet high during the visit. This is corrected. We discussed the choking and suffocation hazards from easily torn plastic. I recommend purchasing hard sided wipes containers and transferring the wipes into those containers so that they can be kept below five (5) feet high. Item #1041 and #1757: Criminal Background Check (CBC) Qualification letters must be on file prior to employment. We discussed the staff member initiated the process to receive a CBC qualification letter on 10/28/25. A letter was not received. The process was initiated again in February and the staff was able to obtain the letter. Moving forward, staff cannot work without a copy of the Criminal Background Check qualifying letter. In your letter of compliance, include a statement that indicates how you will ensure staff do not work without a CBC qualifying letter on file. Please note, back to back Criminal Background Check violations may result in an Administrative Action recommendation. Item #1232: To reach compliance with this item, an annual staff evaluation and staff development plan must be completed and placed in the staff member’s file. We discussed you can use the Continuous Quality Improvement Plan from the QRIS as the staff’s development plan. In your letter of compliance, please include the date the Annual Staff Evaluation and Staff Development Plan were placed on file. Item #1805: To reach compliance with this item, all staff must be connected to the facility in the ABCMS Provider Portal. You completed the process during the visit today. A technical assistance document is provided to you in the email containing this visit summary. The document provides click by click instructions to complete the process. Item #1882: The parent of the child with the sunscreen in classroom space 4 completed the form during the visit today. This is partially corrected. To reach compliance with this item, the parent of the child with the diaper cream in classroom space 1 must complete the medication administration permission form. In your letter of compliance, include a statement that indicates the form has been completed. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Name and position of individual submitting compliance statement • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 4/23/26. Email the compliance letter on signed letterhead or it must be sent from the email address registered with the DCDEE (this serves as your signature) to: kaitlyn.marshall@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaitlyn Marshall PO Box 19531 Asheville, NC 28815 Please call me at 828-713-8192, or email kaitlyn.marshall@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: The following staff have Criminal Background Check qualifying letters due soon: S. Robinson expires 10/6/26. S. Robinson can begin the process to renew the letter immediately. QRIS: We discussed the Program Assessment Pathway (Pathway #1) and the Classroom and Instructional Quality Pathway (Pathway #2) during the visit today. Education continues to be your main concern with maintaining your current star level, due to staff turnover. Information regarding a free Child Development Associate (CDA) was provided to you via email. The CDA is adequate for a teacher at a four star level. We discussed the Early Childhood Certificate is sufficient for a four star lead teacher qualification. We discussed you are interested in possibly pursuing Pathway #2, pending the purchase of approved curriculum and formative assessment tool for all ages enrolled. We discussed a possible application date of October 2026 but may be closer to December 2026 due to staffing. Please reach out if you have any questions. Approved Space: If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Fire Inspection: Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” Child Maltreatment Training: As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. WORKS: It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .3222 (c) If employment-related changes occur at a facility that result in noncompliance with or failure to meet the standards in the Section for the star rating issued, the operator shall correct the noncompliance within six months. If the operator does not correct the noncompliance within six months, the operator shall notify the Division. Health and Safety Training: It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaitlyn.marshall@dhhs.nc.gov or 828-713-8192, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09 .1703 · Violation
Name of Operation: MARSHALL EARLY CHILDHOOD EDUCATION CENTER Facility ID: 57000060 Consultant: KAITLYN MARSHALL Operation Type: Center Case Number: Visit Date: 4/9/2026 Number Present: 27 Completed Date: 4/9/2026 Age: From 0 To 5 Total Minutes: 420 Time In: 09:30 AM Time Out: 04:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Kaitlyn Marshall, Child Care Consultant and also signed by Carla Franklin, Site Director, during the visit. A signed copy of the visit summary was emailed to you. Ms. Franklin was present and available to ask and answer questions throughout the visit today. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-two percent (92%) as of 4/6/26. The facility is operated by Madison County Board of Education. Permit type – Four (4) star license issued 7/12/22. Special Services/Restrictions – 1st shift (daytime care), meets enhanced ratios, meets enhanced space. The facility serves children with special needs and offers field trips. The last annual compliance visit was conducted on 4/16/25. The last fire drill was practiced on 4/7/26. The last shelter-in-place drill was practiced on 3/12/26. The last playground inspection was documented on 4/7/26. The last fire inspection was approved on 10/30/25. The last sanitation inspection was conducted on 10/23/25 with eight (8) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum is Creative Curriculum. Lead water testing was completed on 5/24/24 without hazards. Lead paint and asbestos testing was completed on 3/27/25. The program does not provide transportation. Upon arrival, I was greeted by Ms. Franklin who accompanied me on a walkthrough of indoor and outdoor caregiving spaces. In classroom space 1, children were exploring their environment through crawling and walking, were soothed by caregivers and explored a variety of plush toys. Children from classroom space 6 were exploring the outdoor learning environment, digging in sand, climbing a small climber and building with small blocks. Children from classroom space 8 were exploring the outdoor learning environment for preschool children. Children pushed and pulled each other in a wagon, played chasing games and engaged in pretend play with dinosaur figurines. Interactions were positive and nurturing. Supervision was adequate. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 525 Menus for all meals and snacks were not planned at least 1 week ahead and dated. The menu was not posted for 4/7/26, 4/8/26 or 4/9/26 10A NCAC 09 .0901(b) 615 Beds, cots and mats were not in good repair, properly handled, stored, or clean and sanitized between users. Cots were stored in the bathroom in classroom space 6. 15A NCAC 18A .2821(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. One (1) container of aerosol sunscreen was found on top of a cabinet, not locked up. .2820(b) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. The Medication Administration Permission form for one (1) diaper cream in classroom space 4 expired on 3/10/26. .0803(12) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In classroom space 6, a container of wipes featuring a suffocation hazard was located on the diaper changing table. .0604(q) 1041 Prior to employment a Criminal Background Check was not completed. Staff K. Sprouse, hire date 11/12/25 had a Criminal Background Check qualification letter dated 2/27/26, expiring 2/27/31. G.S. 110-90.2(b) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. One (1) substitute, rehire date 2/3/25, did not have a current annual staff evaluation or staff development plan on file. 10A NCAC 09 .0514(f) 1757 A valid qualification letter was not on file and available to review at the facility. Staff K. Sprouse, hire date 11/12/25 had a Criminal Background Check qualification letter dated 2/27/26, expiring 2/27/31. G.S. 110-90.2(b) & (d) & .2703(e) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. Six (6) staff were not connected to the facility in the ABCMS Provider Portal. G.S. 110-90.2 & .2703(r) 1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. The permission to administer one (1) sunscreen in classroom space 4 did not include the date the permission was given by the parent. One (1) diaper cream in classroom space 1 did not have a medication administration permission form signed by the parent. .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) Technical assistance was provided as follows: Item #525: The menus were posted during the visit today. This is corrected. We discussed, food is delivered by Madison County Schools. Since the public schools are closed for Spring Break this week, the menu stated “Closed”. However, the licensed program is open and the menus must be posted. Moving forward, plan to reach out to the district to obtain menus for planned school closures so that you can post them a week prior. Item #615: We discussed cots must be stored to prevent contamination according to sanitation rule .2821(a). Additionally, we discussed only items needed for toileting and diapering can be stored in restrooms. To reach compliance with this item, you must find a new storage space for the cots. In your letter of compliance, please indicate where the cots are stored. Item #840: The sunscreen was placed in locked storage during the visit today. This is corrected. Moving forward, plan to store all aerosol products in locked storage. Item #849: To reach compliance with this item, the parent must complete a new form to provide permission for the topical medication. Alternatively, the medication can be returned to the parent. I recommend keeping a central char to all medication with the expiration dates of the medication and the expiration dates of the permissions. This can help track when items will expire. Item #858: The wipes were moved to a shelf five (5) feet high during the visit. This is corrected. We discussed the choking and suffocation hazards from easily torn plastic. I recommend purchasing hard sided wipes containers and transferring the wipes into those containers so that they can be kept below five (5) feet high. Item #1041 and #1757: Criminal Background Check (CBC) Qualification letters must be on file prior to employment. We discussed the staff member initiated the process to receive a CBC qualification letter on 10/28/25. A letter was not received. The process was initiated again in February and the staff was able to obtain the letter. Moving forward, staff cannot work without a copy of the Criminal Background Check qualifying letter. In your letter of compliance, include a statement that indicates how you will ensure staff do not work without a CBC qualifying letter on file. Please note, back to back Criminal Background Check violations may result in an Administrative Action recommendation. Item #1232: To reach compliance with this item, an annual staff evaluation and staff development plan must be completed and placed in the staff member’s file. We discussed you can use the Continuous Quality Improvement Plan from the QRIS as the staff’s development plan. In your letter of compliance, please include the date the Annual Staff Evaluation and Staff Development Plan were placed on file. Item #1805: To reach compliance with this item, all staff must be connected to the facility in the ABCMS Provider Portal. You completed the process during the visit today. A technical assistance document is provided to you in the email containing this visit summary. The document provides click by click instructions to complete the process. Item #1882: The parent of the child with the sunscreen in classroom space 4 completed the form during the visit today. This is partially corrected. To reach compliance with this item, the parent of the child with the diaper cream in classroom space 1 must complete the medication administration permission form. In your letter of compliance, include a statement that indicates the form has been completed. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Name and position of individual submitting compliance statement • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 4/23/26. Email the compliance letter on signed letterhead or it must be sent from the email address registered with the DCDEE (this serves as your signature) to: kaitlyn.marshall@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaitlyn Marshall PO Box 19531 Asheville, NC 28815 Please call me at 828-713-8192, or email kaitlyn.marshall@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: The following staff have Criminal Background Check qualifying letters due soon: S. Robinson expires 10/6/26. S. Robinson can begin the process to renew the letter immediately. QRIS: We discussed the Program Assessment Pathway (Pathway #1) and the Classroom and Instructional Quality Pathway (Pathway #2) during the visit today. Education continues to be your main concern with maintaining your current star level, due to staff turnover. Information regarding a free Child Development Associate (CDA) was provided to you via email. The CDA is adequate for a teacher at a four star level. We discussed the Early Childhood Certificate is sufficient for a four star lead teacher qualification. We discussed you are interested in possibly pursuing Pathway #2, pending the purchase of approved curriculum and formative assessment tool for all ages enrolled. We discussed a possible application date of October 2026 but may be closer to December 2026 due to staffing. Please reach out if you have any questions. Approved Space: If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Fire Inspection: Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” Child Maltreatment Training: As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. WORKS: It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .3222 (c) If employment-related changes occur at a facility that result in noncompliance with or failure to meet the standards in the Section for the star rating issued, the operator shall correct the noncompliance within six months. If the operator does not correct the noncompliance within six months, the operator shall notify the Division. Health and Safety Training: It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaitlyn.marshall@dhhs.nc.gov or 828-713-8192, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09 .3222 · Violation
Name of Operation: MARSHALL EARLY CHILDHOOD EDUCATION CENTER Facility ID: 57000060 Consultant: KAITLYN MARSHALL Operation Type: Center Case Number: Visit Date: 4/9/2026 Number Present: 27 Completed Date: 4/9/2026 Age: From 0 To 5 Total Minutes: 420 Time In: 09:30 AM Time Out: 04:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Kaitlyn Marshall, Child Care Consultant and also signed by Carla Franklin, Site Director, during the visit. A signed copy of the visit summary was emailed to you. Ms. Franklin was present and available to ask and answer questions throughout the visit today. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-two percent (92%) as of 4/6/26. The facility is operated by Madison County Board of Education. Permit type – Four (4) star license issued 7/12/22. Special Services/Restrictions – 1st shift (daytime care), meets enhanced ratios, meets enhanced space. The facility serves children with special needs and offers field trips. The last annual compliance visit was conducted on 4/16/25. The last fire drill was practiced on 4/7/26. The last shelter-in-place drill was practiced on 3/12/26. The last playground inspection was documented on 4/7/26. The last fire inspection was approved on 10/30/25. The last sanitation inspection was conducted on 10/23/25 with eight (8) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum is Creative Curriculum. Lead water testing was completed on 5/24/24 without hazards. Lead paint and asbestos testing was completed on 3/27/25. The program does not provide transportation. Upon arrival, I was greeted by Ms. Franklin who accompanied me on a walkthrough of indoor and outdoor caregiving spaces. In classroom space 1, children were exploring their environment through crawling and walking, were soothed by caregivers and explored a variety of plush toys. Children from classroom space 6 were exploring the outdoor learning environment, digging in sand, climbing a small climber and building with small blocks. Children from classroom space 8 were exploring the outdoor learning environment for preschool children. Children pushed and pulled each other in a wagon, played chasing games and engaged in pretend play with dinosaur figurines. Interactions were positive and nurturing. Supervision was adequate. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 525 Menus for all meals and snacks were not planned at least 1 week ahead and dated. The menu was not posted for 4/7/26, 4/8/26 or 4/9/26 10A NCAC 09 .0901(b) 615 Beds, cots and mats were not in good repair, properly handled, stored, or clean and sanitized between users. Cots were stored in the bathroom in classroom space 6. 15A NCAC 18A .2821(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. One (1) container of aerosol sunscreen was found on top of a cabinet, not locked up. .2820(b) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. The Medication Administration Permission form for one (1) diaper cream in classroom space 4 expired on 3/10/26. .0803(12) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In classroom space 6, a container of wipes featuring a suffocation hazard was located on the diaper changing table. .0604(q) 1041 Prior to employment a Criminal Background Check was not completed. Staff K. Sprouse, hire date 11/12/25 had a Criminal Background Check qualification letter dated 2/27/26, expiring 2/27/31. G.S. 110-90.2(b) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. One (1) substitute, rehire date 2/3/25, did not have a current annual staff evaluation or staff development plan on file. 10A NCAC 09 .0514(f) 1757 A valid qualification letter was not on file and available to review at the facility. Staff K. Sprouse, hire date 11/12/25 had a Criminal Background Check qualification letter dated 2/27/26, expiring 2/27/31. G.S. 110-90.2(b) & (d) & .2703(e) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. Six (6) staff were not connected to the facility in the ABCMS Provider Portal. G.S. 110-90.2 & .2703(r) 1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. The permission to administer one (1) sunscreen in classroom space 4 did not include the date the permission was given by the parent. One (1) diaper cream in classroom space 1 did not have a medication administration permission form signed by the parent. .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) Technical assistance was provided as follows: Item #525: The menus were posted during the visit today. This is corrected. We discussed, food is delivered by Madison County Schools. Since the public schools are closed for Spring Break this week, the menu stated “Closed”. However, the licensed program is open and the menus must be posted. Moving forward, plan to reach out to the district to obtain menus for planned school closures so that you can post them a week prior. Item #615: We discussed cots must be stored to prevent contamination according to sanitation rule .2821(a). Additionally, we discussed only items needed for toileting and diapering can be stored in restrooms. To reach compliance with this item, you must find a new storage space for the cots. In your letter of compliance, please indicate where the cots are stored. Item #840: The sunscreen was placed in locked storage during the visit today. This is corrected. Moving forward, plan to store all aerosol products in locked storage. Item #849: To reach compliance with this item, the parent must complete a new form to provide permission for the topical medication. Alternatively, the medication can be returned to the parent. I recommend keeping a central char to all medication with the expiration dates of the medication and the expiration dates of the permissions. This can help track when items will expire. Item #858: The wipes were moved to a shelf five (5) feet high during the visit. This is corrected. We discussed the choking and suffocation hazards from easily torn plastic. I recommend purchasing hard sided wipes containers and transferring the wipes into those containers so that they can be kept below five (5) feet high. Item #1041 and #1757: Criminal Background Check (CBC) Qualification letters must be on file prior to employment. We discussed the staff member initiated the process to receive a CBC qualification letter on 10/28/25. A letter was not received. The process was initiated again in February and the staff was able to obtain the letter. Moving forward, staff cannot work without a copy of the Criminal Background Check qualifying letter. In your letter of compliance, include a statement that indicates how you will ensure staff do not work without a CBC qualifying letter on file. Please note, back to back Criminal Background Check violations may result in an Administrative Action recommendation. Item #1232: To reach compliance with this item, an annual staff evaluation and staff development plan must be completed and placed in the staff member’s file. We discussed you can use the Continuous Quality Improvement Plan from the QRIS as the staff’s development plan. In your letter of compliance, please include the date the Annual Staff Evaluation and Staff Development Plan were placed on file. Item #1805: To reach compliance with this item, all staff must be connected to the facility in the ABCMS Provider Portal. You completed the process during the visit today. A technical assistance document is provided to you in the email containing this visit summary. The document provides click by click instructions to complete the process. Item #1882: The parent of the child with the sunscreen in classroom space 4 completed the form during the visit today. This is partially corrected. To reach compliance with this item, the parent of the child with the diaper cream in classroom space 1 must complete the medication administration permission form. In your letter of compliance, include a statement that indicates the form has been completed. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Name and position of individual submitting compliance statement • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 4/23/26. Email the compliance letter on signed letterhead or it must be sent from the email address registered with the DCDEE (this serves as your signature) to: kaitlyn.marshall@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaitlyn Marshall PO Box 19531 Asheville, NC 28815 Please call me at 828-713-8192, or email kaitlyn.marshall@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: The following staff have Criminal Background Check qualifying letters due soon: S. Robinson expires 10/6/26. S. Robinson can begin the process to renew the letter immediately. QRIS: We discussed the Program Assessment Pathway (Pathway #1) and the Classroom and Instructional Quality Pathway (Pathway #2) during the visit today. Education continues to be your main concern with maintaining your current star level, due to staff turnover. Information regarding a free Child Development Associate (CDA) was provided to you via email. The CDA is adequate for a teacher at a four star level. We discussed the Early Childhood Certificate is sufficient for a four star lead teacher qualification. We discussed you are interested in possibly pursuing Pathway #2, pending the purchase of approved curriculum and formative assessment tool for all ages enrolled. We discussed a possible application date of October 2026 but may be closer to December 2026 due to staffing. Please reach out if you have any questions. Approved Space: If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Fire Inspection: Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” Child Maltreatment Training: As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. WORKS: It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .3222 (c) If employment-related changes occur at a facility that result in noncompliance with or failure to meet the standards in the Section for the star rating issued, the operator shall correct the noncompliance within six months. If the operator does not correct the noncompliance within six months, the operator shall notify the Division. Health and Safety Training: It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaitlyn.marshall@dhhs.nc.gov or 828-713-8192, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
G.S. 110-90 · Violation
Name of Operation: MARSHALL EARLY CHILDHOOD EDUCATION CENTER Facility ID: 57000060 Consultant: KAITLYN MARSHALL Operation Type: Center Case Number: Visit Date: 4/9/2026 Number Present: 27 Completed Date: 4/9/2026 Age: From 0 To 5 Total Minutes: 420 Time In: 09:30 AM Time Out: 04:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Kaitlyn Marshall, Child Care Consultant and also signed by Carla Franklin, Site Director, during the visit. A signed copy of the visit summary was emailed to you. Ms. Franklin was present and available to ask and answer questions throughout the visit today. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-two percent (92%) as of 4/6/26. The facility is operated by Madison County Board of Education. Permit type – Four (4) star license issued 7/12/22. Special Services/Restrictions – 1st shift (daytime care), meets enhanced ratios, meets enhanced space. The facility serves children with special needs and offers field trips. The last annual compliance visit was conducted on 4/16/25. The last fire drill was practiced on 4/7/26. The last shelter-in-place drill was practiced on 3/12/26. The last playground inspection was documented on 4/7/26. The last fire inspection was approved on 10/30/25. The last sanitation inspection was conducted on 10/23/25 with eight (8) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum is Creative Curriculum. Lead water testing was completed on 5/24/24 without hazards. Lead paint and asbestos testing was completed on 3/27/25. The program does not provide transportation. Upon arrival, I was greeted by Ms. Franklin who accompanied me on a walkthrough of indoor and outdoor caregiving spaces. In classroom space 1, children were exploring their environment through crawling and walking, were soothed by caregivers and explored a variety of plush toys. Children from classroom space 6 were exploring the outdoor learning environment, digging in sand, climbing a small climber and building with small blocks. Children from classroom space 8 were exploring the outdoor learning environment for preschool children. Children pushed and pulled each other in a wagon, played chasing games and engaged in pretend play with dinosaur figurines. Interactions were positive and nurturing. Supervision was adequate. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 525 Menus for all meals and snacks were not planned at least 1 week ahead and dated. The menu was not posted for 4/7/26, 4/8/26 or 4/9/26 10A NCAC 09 .0901(b) 615 Beds, cots and mats were not in good repair, properly handled, stored, or clean and sanitized between users. Cots were stored in the bathroom in classroom space 6. 15A NCAC 18A .2821(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. One (1) container of aerosol sunscreen was found on top of a cabinet, not locked up. .2820(b) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. The Medication Administration Permission form for one (1) diaper cream in classroom space 4 expired on 3/10/26. .0803(12) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In classroom space 6, a container of wipes featuring a suffocation hazard was located on the diaper changing table. .0604(q) 1041 Prior to employment a Criminal Background Check was not completed. Staff K. Sprouse, hire date 11/12/25 had a Criminal Background Check qualification letter dated 2/27/26, expiring 2/27/31. G.S. 110-90.2(b) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. One (1) substitute, rehire date 2/3/25, did not have a current annual staff evaluation or staff development plan on file. 10A NCAC 09 .0514(f) 1757 A valid qualification letter was not on file and available to review at the facility. Staff K. Sprouse, hire date 11/12/25 had a Criminal Background Check qualification letter dated 2/27/26, expiring 2/27/31. G.S. 110-90.2(b) & (d) & .2703(e) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. Six (6) staff were not connected to the facility in the ABCMS Provider Portal. G.S. 110-90.2 & .2703(r) 1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. The permission to administer one (1) sunscreen in classroom space 4 did not include the date the permission was given by the parent. One (1) diaper cream in classroom space 1 did not have a medication administration permission form signed by the parent. .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) Technical assistance was provided as follows: Item #525: The menus were posted during the visit today. This is corrected. We discussed, food is delivered by Madison County Schools. Since the public schools are closed for Spring Break this week, the menu stated “Closed”. However, the licensed program is open and the menus must be posted. Moving forward, plan to reach out to the district to obtain menus for planned school closures so that you can post them a week prior. Item #615: We discussed cots must be stored to prevent contamination according to sanitation rule .2821(a). Additionally, we discussed only items needed for toileting and diapering can be stored in restrooms. To reach compliance with this item, you must find a new storage space for the cots. In your letter of compliance, please indicate where the cots are stored. Item #840: The sunscreen was placed in locked storage during the visit today. This is corrected. Moving forward, plan to store all aerosol products in locked storage. Item #849: To reach compliance with this item, the parent must complete a new form to provide permission for the topical medication. Alternatively, the medication can be returned to the parent. I recommend keeping a central char to all medication with the expiration dates of the medication and the expiration dates of the permissions. This can help track when items will expire. Item #858: The wipes were moved to a shelf five (5) feet high during the visit. This is corrected. We discussed the choking and suffocation hazards from easily torn plastic. I recommend purchasing hard sided wipes containers and transferring the wipes into those containers so that they can be kept below five (5) feet high. Item #1041 and #1757: Criminal Background Check (CBC) Qualification letters must be on file prior to employment. We discussed the staff member initiated the process to receive a CBC qualification letter on 10/28/25. A letter was not received. The process was initiated again in February and the staff was able to obtain the letter. Moving forward, staff cannot work without a copy of the Criminal Background Check qualifying letter. In your letter of compliance, include a statement that indicates how you will ensure staff do not work without a CBC qualifying letter on file. Please note, back to back Criminal Background Check violations may result in an Administrative Action recommendation. Item #1232: To reach compliance with this item, an annual staff evaluation and staff development plan must be completed and placed in the staff member’s file. We discussed you can use the Continuous Quality Improvement Plan from the QRIS as the staff’s development plan. In your letter of compliance, please include the date the Annual Staff Evaluation and Staff Development Plan were placed on file. Item #1805: To reach compliance with this item, all staff must be connected to the facility in the ABCMS Provider Portal. You completed the process during the visit today. A technical assistance document is provided to you in the email containing this visit summary. The document provides click by click instructions to complete the process. Item #1882: The parent of the child with the sunscreen in classroom space 4 completed the form during the visit today. This is partially corrected. To reach compliance with this item, the parent of the child with the diaper cream in classroom space 1 must complete the medication administration permission form. In your letter of compliance, include a statement that indicates the form has been completed. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Name and position of individual submitting compliance statement • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 4/23/26. Email the compliance letter on signed letterhead or it must be sent from the email address registered with the DCDEE (this serves as your signature) to: kaitlyn.marshall@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaitlyn Marshall PO Box 19531 Asheville, NC 28815 Please call me at 828-713-8192, or email kaitlyn.marshall@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: The following staff have Criminal Background Check qualifying letters due soon: S. Robinson expires 10/6/26. S. Robinson can begin the process to renew the letter immediately. QRIS: We discussed the Program Assessment Pathway (Pathway #1) and the Classroom and Instructional Quality Pathway (Pathway #2) during the visit today. Education continues to be your main concern with maintaining your current star level, due to staff turnover. Information regarding a free Child Development Associate (CDA) was provided to you via email. The CDA is adequate for a teacher at a four star level. We discussed the Early Childhood Certificate is sufficient for a four star lead teacher qualification. We discussed you are interested in possibly pursuing Pathway #2, pending the purchase of approved curriculum and formative assessment tool for all ages enrolled. We discussed a possible application date of October 2026 but may be closer to December 2026 due to staffing. Please reach out if you have any questions. Approved Space: If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Fire Inspection: Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” Child Maltreatment Training: As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. WORKS: It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .3222 (c) If employment-related changes occur at a facility that result in noncompliance with or failure to meet the standards in the Section for the star rating issued, the operator shall correct the noncompliance within six months. If the operator does not correct the noncompliance within six months, the operator shall notify the Division. Health and Safety Training: It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaitlyn.marshall@dhhs.nc.gov or 828-713-8192, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
NC GS 110-90 · Violation
Name of Operation: MARSHALL EARLY CHILDHOOD EDUCATION CENTER Facility ID: 57000060 Consultant: KAITLYN MARSHALL Operation Type: Center Case Number: Visit Date: 4/9/2026 Number Present: 27 Completed Date: 4/9/2026 Age: From 0 To 5 Total Minutes: 420 Time In: 09:30 AM Time Out: 04:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Kaitlyn Marshall, Child Care Consultant and also signed by Carla Franklin, Site Director, during the visit. A signed copy of the visit summary was emailed to you. Ms. Franklin was present and available to ask and answer questions throughout the visit today. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-two percent (92%) as of 4/6/26. The facility is operated by Madison County Board of Education. Permit type – Four (4) star license issued 7/12/22. Special Services/Restrictions – 1st shift (daytime care), meets enhanced ratios, meets enhanced space. The facility serves children with special needs and offers field trips. The last annual compliance visit was conducted on 4/16/25. The last fire drill was practiced on 4/7/26. The last shelter-in-place drill was practiced on 3/12/26. The last playground inspection was documented on 4/7/26. The last fire inspection was approved on 10/30/25. The last sanitation inspection was conducted on 10/23/25 with eight (8) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum is Creative Curriculum. Lead water testing was completed on 5/24/24 without hazards. Lead paint and asbestos testing was completed on 3/27/25. The program does not provide transportation. Upon arrival, I was greeted by Ms. Franklin who accompanied me on a walkthrough of indoor and outdoor caregiving spaces. In classroom space 1, children were exploring their environment through crawling and walking, were soothed by caregivers and explored a variety of plush toys. Children from classroom space 6 were exploring the outdoor learning environment, digging in sand, climbing a small climber and building with small blocks. Children from classroom space 8 were exploring the outdoor learning environment for preschool children. Children pushed and pulled each other in a wagon, played chasing games and engaged in pretend play with dinosaur figurines. Interactions were positive and nurturing. Supervision was adequate. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 525 Menus for all meals and snacks were not planned at least 1 week ahead and dated. The menu was not posted for 4/7/26, 4/8/26 or 4/9/26 10A NCAC 09 .0901(b) 615 Beds, cots and mats were not in good repair, properly handled, stored, or clean and sanitized between users. Cots were stored in the bathroom in classroom space 6. 15A NCAC 18A .2821(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. One (1) container of aerosol sunscreen was found on top of a cabinet, not locked up. .2820(b) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. The Medication Administration Permission form for one (1) diaper cream in classroom space 4 expired on 3/10/26. .0803(12) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In classroom space 6, a container of wipes featuring a suffocation hazard was located on the diaper changing table. .0604(q) 1041 Prior to employment a Criminal Background Check was not completed. Staff K. Sprouse, hire date 11/12/25 had a Criminal Background Check qualification letter dated 2/27/26, expiring 2/27/31. G.S. 110-90.2(b) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. One (1) substitute, rehire date 2/3/25, did not have a current annual staff evaluation or staff development plan on file. 10A NCAC 09 .0514(f) 1757 A valid qualification letter was not on file and available to review at the facility. Staff K. Sprouse, hire date 11/12/25 had a Criminal Background Check qualification letter dated 2/27/26, expiring 2/27/31. G.S. 110-90.2(b) & (d) & .2703(e) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. Six (6) staff were not connected to the facility in the ABCMS Provider Portal. G.S. 110-90.2 & .2703(r) 1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. The permission to administer one (1) sunscreen in classroom space 4 did not include the date the permission was given by the parent. One (1) diaper cream in classroom space 1 did not have a medication administration permission form signed by the parent. .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) Technical assistance was provided as follows: Item #525: The menus were posted during the visit today. This is corrected. We discussed, food is delivered by Madison County Schools. Since the public schools are closed for Spring Break this week, the menu stated “Closed”. However, the licensed program is open and the menus must be posted. Moving forward, plan to reach out to the district to obtain menus for planned school closures so that you can post them a week prior. Item #615: We discussed cots must be stored to prevent contamination according to sanitation rule .2821(a). Additionally, we discussed only items needed for toileting and diapering can be stored in restrooms. To reach compliance with this item, you must find a new storage space for the cots. In your letter of compliance, please indicate where the cots are stored. Item #840: The sunscreen was placed in locked storage during the visit today. This is corrected. Moving forward, plan to store all aerosol products in locked storage. Item #849: To reach compliance with this item, the parent must complete a new form to provide permission for the topical medication. Alternatively, the medication can be returned to the parent. I recommend keeping a central char to all medication with the expiration dates of the medication and the expiration dates of the permissions. This can help track when items will expire. Item #858: The wipes were moved to a shelf five (5) feet high during the visit. This is corrected. We discussed the choking and suffocation hazards from easily torn plastic. I recommend purchasing hard sided wipes containers and transferring the wipes into those containers so that they can be kept below five (5) feet high. Item #1041 and #1757: Criminal Background Check (CBC) Qualification letters must be on file prior to employment. We discussed the staff member initiated the process to receive a CBC qualification letter on 10/28/25. A letter was not received. The process was initiated again in February and the staff was able to obtain the letter. Moving forward, staff cannot work without a copy of the Criminal Background Check qualifying letter. In your letter of compliance, include a statement that indicates how you will ensure staff do not work without a CBC qualifying letter on file. Please note, back to back Criminal Background Check violations may result in an Administrative Action recommendation. Item #1232: To reach compliance with this item, an annual staff evaluation and staff development plan must be completed and placed in the staff member’s file. We discussed you can use the Continuous Quality Improvement Plan from the QRIS as the staff’s development plan. In your letter of compliance, please include the date the Annual Staff Evaluation and Staff Development Plan were placed on file. Item #1805: To reach compliance with this item, all staff must be connected to the facility in the ABCMS Provider Portal. You completed the process during the visit today. A technical assistance document is provided to you in the email containing this visit summary. The document provides click by click instructions to complete the process. Item #1882: The parent of the child with the sunscreen in classroom space 4 completed the form during the visit today. This is partially corrected. To reach compliance with this item, the parent of the child with the diaper cream in classroom space 1 must complete the medication administration permission form. In your letter of compliance, include a statement that indicates the form has been completed. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Name and position of individual submitting compliance statement • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 4/23/26. Email the compliance letter on signed letterhead or it must be sent from the email address registered with the DCDEE (this serves as your signature) to: kaitlyn.marshall@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaitlyn Marshall PO Box 19531 Asheville, NC 28815 Please call me at 828-713-8192, or email kaitlyn.marshall@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: The following staff have Criminal Background Check qualifying letters due soon: S. Robinson expires 10/6/26. S. Robinson can begin the process to renew the letter immediately. QRIS: We discussed the Program Assessment Pathway (Pathway #1) and the Classroom and Instructional Quality Pathway (Pathway #2) during the visit today. Education continues to be your main concern with maintaining your current star level, due to staff turnover. Information regarding a free Child Development Associate (CDA) was provided to you via email. The CDA is adequate for a teacher at a four star level. We discussed the Early Childhood Certificate is sufficient for a four star lead teacher qualification. We discussed you are interested in possibly pursuing Pathway #2, pending the purchase of approved curriculum and formative assessment tool for all ages enrolled. We discussed a possible application date of October 2026 but may be closer to December 2026 due to staffing. Please reach out if you have any questions. Approved Space: If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Fire Inspection: Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” Child Maltreatment Training: As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. WORKS: It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .3222 (c) If employment-related changes occur at a facility that result in noncompliance with or failure to meet the standards in the Section for the star rating issued, the operator shall correct the noncompliance within six months. If the operator does not correct the noncompliance within six months, the operator shall notify the Division. Health and Safety Training: It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaitlyn.marshall@dhhs.nc.gov or 828-713-8192, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09 .0601 · Violation
Name of Operation: MARSHALL EARLY CHILDHOOD EDUCATION CENTER Facility ID: 57000060 Consultant: KAITLYN MARSHALL Operation Type: Center Case Number: 0226-340L Visit Date: 3/10/2026 Number Present: 27 Completed Date: 3/10/2026 Age: From 0 To 5 Total Minutes: 240 Time In: 09:30 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Self Report Announced/Unannounced: Unannounced The purpose of today’s visit was to obtain information related to a self-report received by the Division. During today’s visit, Carla Franklin, Site Director, accompanied me during a walk-through of the facility. During the visit, I discussed the information with Ms. Franklin, Susan Huntsinger, Director of Education and Curriculum K-12 for Madison County Schools, Lisa Gahagan, Administrator, and additional staff members. Limited monitoring of child care requirements was conducted today to include nurture/care. There is a concern that children were not cared for in a nurturing/caring manner. On 2/27/26, a teacher opened the door roughly, hitting a three year old child with the door and knocked them down. The teacher was observed being “aggressive” with the child. Based on information obtained, the following was determined. I interviewed four (4) staff. I observed all classroom spaces. Children were engaged in a variety of activities including free-choice play, resting, and routine caregiving activities such as being fed by caregivers. Interactions were positive. I observed staff redirecting children from unwanted behavior by giving verbal reminders. I observed video footage from 2/27/26. The incident occurred at approximately 7:20am. The video footage did not include audio recordings. Based on the interviews, observations and video footage, the concern regarding nurture/care is not confirmed. The following violations were documented during today’s visit: Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. On 2/27/26 at approximately 7:20am in classroom space 8, a three year old child was hit with a door when a staff member opened it abruptly. 10A NCAC 09 .0601(a) Technical assistance was provided as follows: Item #807: To reach compliance with this item, plan to meet with staff to discuss opening doors slowly to ensure children are not in the way of the door. In your letter of compliance, include a statement that indicates you have discussed safely opening doors and moving through environments carefully with all staff. We discussed installing doors with some transparency such as a window or half-doors that open on the top could help prevent similar incidents in the future. We discussed that staff could move too quickly or carelessly when they are feeling overwhelmed. You can refer to your facility’s discipline policy and Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy that include strategies to assist staff who are feeling overwhelmed like stepping away briefly and taking deep breaths and calling for support. These strategies can also help staff feel calm when situations are hectic, thus preventing future incidents. Achieving Compliance: The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Name and position of individual submitting compliance statement • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 3/24/26. Email the compliance letter on signed letterhead or it must be sent from the email address registered with the DCDEE (this serves as your signature) to: kaitlyn.marshall@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaitlyn Marshall PO Box 19531 Asheville, NC 28815 Please call me at 828-713-8192, or email kaitlyn.marshall@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: We discussed several resources, trainings and strategies to help staff remain calm under difficult circumstances such as busy parts of the day like morning drop off, or when dealing with challenging behaviors. Links to trainings from Southwestern Child Development Commission and the Healthy Social Behaviors Project were shared in the email containing this Visit Summary. Additionally here are some contacts that can help provide additional trainings and strategies to assist with challenging behaviors: Melissa Maybin Behavior Specialist 828-477-4509 maybin.melissa@swcdcinc.org Sharon FitzGerald Behavior Specialist 828-354-0367 fitzgerald.sharon@swcdcinc.org Additionally, you can contact Penny Briggs with Madison County Smart Start for additional support: Penny S. Briggs CCR&R Coordinator Madison County Partnership for Children 828-689-1529 Office penny@madisonss.org Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable to your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and can be a resource for you while you strive to provide a safe and healthy environment for the well-being of young children. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaitlyn.marshall@dhhs.nc.gov or 828-713-8192, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09 .0606 · Violation
Name of Operation: MARSHALL EARLY CHILDHOOD EDUCATION CENTER Facility ID: 57000060 Consultant: KAITLYN MARSHALL Operation Type: Center Case Number: Visit Date: 10/14/2025 Number Present: 26 Completed Date: 10/14/2025 Age: From 0 To 5 Total Minutes: 285 Time In: 09:45 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during a Routine Unannounced visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Kaitlyn Marshall, Child Care Consultant and also signed by Carla Franklin, Site Director, during the visit. A signed copy of the visit summary was emailed to you. Ms. Franklin was present and available to ask and answer questions throughout the visit today. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, CPR/First Aid, special training, CBC qualification, Emergency Medical Care plan, administration of medication, storage of hazardous products, storage of medication, general safety, adequate/approved space, program records, license posted. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-four percent (94%) as of 10/13/25. Permit type – Four (4) star license issued 7/12/22. Special Services/Restrictions – 1st shift (daytime care), meets enhanced space, meets enhanced ratios. The facility offers field trips and serves children with special needs. The facility is licensed to serve eighty-three (83) children ages 0-6. The last annual compliance visit was conducted on 4/16/25. The last fire drill was practiced on 10/9/25. The last shelter-in-place drill was practiced on 9/25/25. The last fire inspection was approved on 11/20/24. The last sanitation inspection was conducted on 4/8/25 with six (6) demerits for a superior classification. The Emergency Medical Care plan was posted and current. Lead water testing was completed on 5/24/24 without hazards. Lead paint and asbestos testing was completed on 3/27/25. Upon arrival I was greeted by Amanda Waldrop, Floater. Children in classroom space 8 were participating in a whole group art activity. Children from classroom space 4 were outside on the large playground. Children were observed digging in the sandbox, riding tricycles, and throwing balls. In classroom space 1, children explored mouthable toys and participated in routine caregiving activities such as diapering. Interactions were positive and nurturing. Supervision was adequate. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. Five (5) infants were present on 10/10/25. Sleep checks were not documented for any children. .0606(g) Technical assistance was provided as follows: Item #887 Sleep checks must be conducted and documented every fifteen (15) minutes for every child twelve months and younger. We discussed the lead teacher for infants was absent on 10/10/25. Another trained staff must complete the sleep checks instead if the regular teachers are absent. I recommend that you document when children do not sleep or if they are absent on a given day. Consultation is provided as follows: QRIS Discussion: Today we discussed the Quality Rating and Improvement System: Pathways to the Stars. We review the requirements on the Division’s website at https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization as well as resources on the website for the North Carolina Rated License Assessment Project (NCRLAP), ncrlap.org. I encourage you to reach out to NCRLAP to request an Outreach Assessment. This is a practice assessment so scores cannot be used for the rated license, but you can use the results of the Outreach Assessment to guide your Self Study. Resources regarding the Outreach Assessment are included in the email containing this visit summary. We discussed, at this time, you would like to pursue Pathway 1: Program Assessment. We discussed you will plan to apply for a Rated Licensee Reassessment by 11/30/26. We discussed that education will be the biggest barrier for maintaining a four (4) star license or rising to a five (5) star license. We discussed staff who need to enroll in courses promptly. We discussed staff may need two (2) semesters to complete the coursework required for four (4) or five (5) star requirements. We discussed you are not held to the decision made today and can certainly pursue Pathway 2: Classroom and Instructional Quality if you decide that will be better for your program. We discussed the Coaching and Mentoring requirement for Pathway 2. Please see the rule below for details on this requirement: 10A NCAC 09 .3205 CLASSROOM AND INSTRUCTIONAL QUALITY PATHWAY FOR CHILD CARE CENTERS (e) For a child care center to earn a four-star rated license, the following requirements shall be met: (11) All lead teachers shall participate in one of the following activities regarding classroom and instructional quality practices: (A) annual completion of five hours of coaching or mentoring by the administrator, another lead teacher in the center, a lead teacher in another licensed child care center with a star-rating of four or five stars, an administrator of another licensed child care center with a star-rating of four or five stars, or a community resource partner; (B) annual completion of five on-going training hours, in addition to applicable requirements in Rule .1103 of this Chapter and Rules .3211, .3212, .3213, .3214, .3215, .3216 and .3218 of this Section; or (C) annual completion of 0.5 continuing education unit, in addition to applicable requirements in Rule .1103 of this Chapter and Rules .3211, .3212, .3213, .3214, .3215, .3216 and .3218 of this Section. Safe Sleep Waivers: We discussed sleeping accommodations for infants with medical needs. Children cannot sleep in bouncy seats. They must be moved to a crib immediately on falling asleep. If children need to be propped up to sleep for a medical condition, they will need other accommodations such as a wedge. The child will need a sleep waiver on file as follows: 10A NCAC 09 .0606 SAFE SLEEP PRACTICES (e) A caregiver shall place a child age 12 months or younger on the child's back for sleeping, unless for a child age 6 months or younger, the operator obtains a written waiver from a health care professional; or for a child older than 6 months, the operator obtains a written waiver from a health care professional or parent. Waivers shall include the following: (1) the infant's name and birth date; (2) the signature and date of the infant's health care professional or parent; (3) if a wedge is needed specify why it is needed and how it is to be used; and (4) the infant's authorized sleep positions. The center shall retain the waiver in the child's record as long as the child is enrolled at the center. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaitlyn.marshall@dhhs.nc.gov or 828-713-8192, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09 .3205 · Violation
Name of Operation: MARSHALL EARLY CHILDHOOD EDUCATION CENTER Facility ID: 57000060 Consultant: KAITLYN MARSHALL Operation Type: Center Case Number: Visit Date: 10/14/2025 Number Present: 26 Completed Date: 10/14/2025 Age: From 0 To 5 Total Minutes: 285 Time In: 09:45 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during a Routine Unannounced visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Kaitlyn Marshall, Child Care Consultant and also signed by Carla Franklin, Site Director, during the visit. A signed copy of the visit summary was emailed to you. Ms. Franklin was present and available to ask and answer questions throughout the visit today. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, CPR/First Aid, special training, CBC qualification, Emergency Medical Care plan, administration of medication, storage of hazardous products, storage of medication, general safety, adequate/approved space, program records, license posted. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-four percent (94%) as of 10/13/25. Permit type – Four (4) star license issued 7/12/22. Special Services/Restrictions – 1st shift (daytime care), meets enhanced space, meets enhanced ratios. The facility offers field trips and serves children with special needs. The facility is licensed to serve eighty-three (83) children ages 0-6. The last annual compliance visit was conducted on 4/16/25. The last fire drill was practiced on 10/9/25. The last shelter-in-place drill was practiced on 9/25/25. The last fire inspection was approved on 11/20/24. The last sanitation inspection was conducted on 4/8/25 with six (6) demerits for a superior classification. The Emergency Medical Care plan was posted and current. Lead water testing was completed on 5/24/24 without hazards. Lead paint and asbestos testing was completed on 3/27/25. Upon arrival I was greeted by Amanda Waldrop, Floater. Children in classroom space 8 were participating in a whole group art activity. Children from classroom space 4 were outside on the large playground. Children were observed digging in the sandbox, riding tricycles, and throwing balls. In classroom space 1, children explored mouthable toys and participated in routine caregiving activities such as diapering. Interactions were positive and nurturing. Supervision was adequate. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. Five (5) infants were present on 10/10/25. Sleep checks were not documented for any children. .0606(g) Technical assistance was provided as follows: Item #887 Sleep checks must be conducted and documented every fifteen (15) minutes for every child twelve months and younger. We discussed the lead teacher for infants was absent on 10/10/25. Another trained staff must complete the sleep checks instead if the regular teachers are absent. I recommend that you document when children do not sleep or if they are absent on a given day. Consultation is provided as follows: QRIS Discussion: Today we discussed the Quality Rating and Improvement System: Pathways to the Stars. We review the requirements on the Division’s website at https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization as well as resources on the website for the North Carolina Rated License Assessment Project (NCRLAP), ncrlap.org. I encourage you to reach out to NCRLAP to request an Outreach Assessment. This is a practice assessment so scores cannot be used for the rated license, but you can use the results of the Outreach Assessment to guide your Self Study. Resources regarding the Outreach Assessment are included in the email containing this visit summary. We discussed, at this time, you would like to pursue Pathway 1: Program Assessment. We discussed you will plan to apply for a Rated Licensee Reassessment by 11/30/26. We discussed that education will be the biggest barrier for maintaining a four (4) star license or rising to a five (5) star license. We discussed staff who need to enroll in courses promptly. We discussed staff may need two (2) semesters to complete the coursework required for four (4) or five (5) star requirements. We discussed you are not held to the decision made today and can certainly pursue Pathway 2: Classroom and Instructional Quality if you decide that will be better for your program. We discussed the Coaching and Mentoring requirement for Pathway 2. Please see the rule below for details on this requirement: 10A NCAC 09 .3205 CLASSROOM AND INSTRUCTIONAL QUALITY PATHWAY FOR CHILD CARE CENTERS (e) For a child care center to earn a four-star rated license, the following requirements shall be met: (11) All lead teachers shall participate in one of the following activities regarding classroom and instructional quality practices: (A) annual completion of five hours of coaching or mentoring by the administrator, another lead teacher in the center, a lead teacher in another licensed child care center with a star-rating of four or five stars, an administrator of another licensed child care center with a star-rating of four or five stars, or a community resource partner; (B) annual completion of five on-going training hours, in addition to applicable requirements in Rule .1103 of this Chapter and Rules .3211, .3212, .3213, .3214, .3215, .3216 and .3218 of this Section; or (C) annual completion of 0.5 continuing education unit, in addition to applicable requirements in Rule .1103 of this Chapter and Rules .3211, .3212, .3213, .3214, .3215, .3216 and .3218 of this Section. Safe Sleep Waivers: We discussed sleeping accommodations for infants with medical needs. Children cannot sleep in bouncy seats. They must be moved to a crib immediately on falling asleep. If children need to be propped up to sleep for a medical condition, they will need other accommodations such as a wedge. The child will need a sleep waiver on file as follows: 10A NCAC 09 .0606 SAFE SLEEP PRACTICES (e) A caregiver shall place a child age 12 months or younger on the child's back for sleeping, unless for a child age 6 months or younger, the operator obtains a written waiver from a health care professional; or for a child older than 6 months, the operator obtains a written waiver from a health care professional or parent. Waivers shall include the following: (1) the infant's name and birth date; (2) the signature and date of the infant's health care professional or parent; (3) if a wedge is needed specify why it is needed and how it is to be used; and (4) the infant's authorized sleep positions. The center shall retain the waiver in the child's record as long as the child is enrolled at the center. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaitlyn.marshall@dhhs.nc.gov or 828-713-8192, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .0304 · Violation
Name of Operation: MARSHALL EARLY CHILDHOOD EDUCATION CENTER Facility ID: 57000060 Consultant: KAITLYN MARSHALL Operation Type: Center Case Number: Visit Date: 4/16/2025 Number Present: 23 Completed Date: 4/16/2025 Age: From 0 To 5 Total Minutes: 320 Time In: 09:40 AM Time Out: 03:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Kaitlyn Marshall, Child Care Consultant and also signed by Carla Franklin, Administrator, during the visit. A signed copy of the visit summary was emailed to you. Ms. Franklin was present and available to ask and answer questions throughout the visit today. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-seven percent (97%) as of 4/14/25. The facility is operated by the Madison County Board of Education. Permit type – Four (4) star license issued 7/12/22. Special Services/Restrictions – 1st shift (daytime care), meets enhanced space, meets enhanced ratios. The last annual compliance visit was conducted on 4/24/24. The last fire drill was practiced on 4/2/25. The last shelter-in-place drill was practiced on 3/4/25. The last playground inspection was documented on 4/2/25. The last fire inspection was approved on 11/20/24. The last sanitation inspection was conducted on 4/8/25 with six (6) demerits for a Superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum. Lead water testing was completed on 5/24/24 without hazards. Lead paint and asbestos testing was completed on 4/3/25. The program does not provide transportation. Upon arrival I was greeted by Ms. Franklin. In classroom space 1, children explored plush toys and rattling toys and were soothed and fed by caregivers. In classroom space 6, children read books with caregivers and explored pull/push toys. In classroom spaces 4 and 5, children were soothed by teachers, engaged in pretend play with a toy farm and animal figurines, pushed trucks across various surfaces and pretended to cook and eat food in dramatic play. In classroom spaces 8 and 9, children engaged in a teacher-led pattern matching activity, pretended to care for babies in dramatic play and built small structures with interlocking blocks. Interactions were positive and nurturing, supervision was adequate. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. Three (3) bottles for one (1) infant were not labeled with the child’s name and date. 15A NCAC 18A .2804(d) 721 All equipment and furnishings were not in good repair. Two (2) nails were protruding from a post on the gazebo on playground space 3. One (1) car climber had rust and chipping paint in several areas. G.S. 110-91(6); .0601(b) 852 Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. The incident report for one (1) child was not maintained in the child’s file. .0802 (e) 1324 Signed and dated statement by parent that discipline policy received and explained at enrollment was not in child's file. One (1) child’s file did not contain a signed acknowledgement of receipt of the discipline policy. .1804(c) 1325 Parent’s statement includes the child’s name and date of enrollment and the date the parent signed the statement. One (1) child’s file did not contain a signed acknowledgement of receipt of the discipline policy. .1804(b) Technical assistance was provided as follows: The following violations were cited during the visit today. Compliance is due 4/30/25: Item #533 Labeled Bottles: The bottles were labeled and dated during the visit today. This is corrected. Moving forward, ensure all bottles are labeled and dated as they arrive at the facility. Item #721 Protruding nails and rust/chipping paint on car: The nails were flattened during the visit today. We discussed you can sand and paint the car climber to reach compliance with this item. Alternatively, the item can be removed from the playground space. In your letter of compliance, include a statement that indicates the car climber has been either repaired or removed from the playground. Item #852 Incident Report: We discussed that rule .0802 (e) specifically states that the incident reports must be maintained in the child’s file. The incident report for the one (1) child was moved to their file during the visit. This has been corrected. Moving forward, plan to store children’s incident reports in their file. You can make a copy to store with the incident log for easy access if you prefer. Item #1324 and #1325 Discipline Policy: The parent signed the discipline policy acknowledgement during the visit today. This has been corrected. We discussed that the discipline policy acknowledgment must include the child’s name, date of enrollment, and the date the parent signed the policy acknowledgment. We discussed this acknowledgment can be included on the signature page used for other policies as well. The following items were not cited as violations during the visit today. Due to Tropical Storm Helene, our area is currently under a state of emergency. Additional time and guidance is given to meet compliance for certain items. Please note, violations may be cited during future visits if compliance is not met: Annual Staff Evaluation/Staff Development Plan: The Annual Staff Evaluation for the Administrator and the Staff Development Plan for one (1) staff was not on file. Both items were located and added to the files during the visit. Moving forward, plan to ensure each staff has a Staff Development Plan and Annual Staff Evaluation on file within one year of employment. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 4/30/25. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: Kaitlyn.marshall@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaitlyn Marshall PO Box 19531 Asheville, NC 28815 Please call me at 828-713-8192, or email Kaitlyn.marshall@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: School Age care: You expressed interest in offering afterschool and summer care for school age children during the visit today. You will discuss with your central office. If you would like to move forward, plan to send an email containing a request to change your age range from 0-6 to 0-12. A visit may be needed prior to issuing the new license. We discussed all staff who care for school aged children and the Administrator will need BSAC training within 3 months of assuming caregiving duties for school aged children. Please note, children are considered to be school aged after their first of Kindergarten. Plan to review section .2500 of the Child Care Rules for additional requirements. Criminal Background Check Provider Portal: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. Approved Space: If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Fire Inspection: Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” Recognizing and Responding to Suspicions of Child Maltreatment Training: As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete training within 90 days of employment. New staff NA must take the Recognizing and Responding to Suspicions of Child Maltreatment training. This staff has taken the course “What is Prevention?” Please note this training does not satisfy requirements for rule .1102 (g). Visit https://pcanc.quest4data.com/courses and be sure to select the training for “Recognizing and Responding to Suspicions of Child Maltreatment”. The staff has until 5/14/25 to complete the training. WORKS: It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Health and Safety Training: It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at Kaitlyn.marshall@dhhs.nc.gov or 828-713-8192, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09 .1102 · Violation
Name of Operation: MARSHALL EARLY CHILDHOOD EDUCATION CENTER Facility ID: 57000060 Consultant: KAITLYN MARSHALL Operation Type: Center Case Number: Visit Date: 4/16/2025 Number Present: 23 Completed Date: 4/16/2025 Age: From 0 To 5 Total Minutes: 320 Time In: 09:40 AM Time Out: 03:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Kaitlyn Marshall, Child Care Consultant and also signed by Carla Franklin, Administrator, during the visit. A signed copy of the visit summary was emailed to you. Ms. Franklin was present and available to ask and answer questions throughout the visit today. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-seven percent (97%) as of 4/14/25. The facility is operated by the Madison County Board of Education. Permit type – Four (4) star license issued 7/12/22. Special Services/Restrictions – 1st shift (daytime care), meets enhanced space, meets enhanced ratios. The last annual compliance visit was conducted on 4/24/24. The last fire drill was practiced on 4/2/25. The last shelter-in-place drill was practiced on 3/4/25. The last playground inspection was documented on 4/2/25. The last fire inspection was approved on 11/20/24. The last sanitation inspection was conducted on 4/8/25 with six (6) demerits for a Superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum. Lead water testing was completed on 5/24/24 without hazards. Lead paint and asbestos testing was completed on 4/3/25. The program does not provide transportation. Upon arrival I was greeted by Ms. Franklin. In classroom space 1, children explored plush toys and rattling toys and were soothed and fed by caregivers. In classroom space 6, children read books with caregivers and explored pull/push toys. In classroom spaces 4 and 5, children were soothed by teachers, engaged in pretend play with a toy farm and animal figurines, pushed trucks across various surfaces and pretended to cook and eat food in dramatic play. In classroom spaces 8 and 9, children engaged in a teacher-led pattern matching activity, pretended to care for babies in dramatic play and built small structures with interlocking blocks. Interactions were positive and nurturing, supervision was adequate. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. Three (3) bottles for one (1) infant were not labeled with the child’s name and date. 15A NCAC 18A .2804(d) 721 All equipment and furnishings were not in good repair. Two (2) nails were protruding from a post on the gazebo on playground space 3. One (1) car climber had rust and chipping paint in several areas. G.S. 110-91(6); .0601(b) 852 Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. The incident report for one (1) child was not maintained in the child’s file. .0802 (e) 1324 Signed and dated statement by parent that discipline policy received and explained at enrollment was not in child's file. One (1) child’s file did not contain a signed acknowledgement of receipt of the discipline policy. .1804(c) 1325 Parent’s statement includes the child’s name and date of enrollment and the date the parent signed the statement. One (1) child’s file did not contain a signed acknowledgement of receipt of the discipline policy. .1804(b) Technical assistance was provided as follows: The following violations were cited during the visit today. Compliance is due 4/30/25: Item #533 Labeled Bottles: The bottles were labeled and dated during the visit today. This is corrected. Moving forward, ensure all bottles are labeled and dated as they arrive at the facility. Item #721 Protruding nails and rust/chipping paint on car: The nails were flattened during the visit today. We discussed you can sand and paint the car climber to reach compliance with this item. Alternatively, the item can be removed from the playground space. In your letter of compliance, include a statement that indicates the car climber has been either repaired or removed from the playground. Item #852 Incident Report: We discussed that rule .0802 (e) specifically states that the incident reports must be maintained in the child’s file. The incident report for the one (1) child was moved to their file during the visit. This has been corrected. Moving forward, plan to store children’s incident reports in their file. You can make a copy to store with the incident log for easy access if you prefer. Item #1324 and #1325 Discipline Policy: The parent signed the discipline policy acknowledgement during the visit today. This has been corrected. We discussed that the discipline policy acknowledgment must include the child’s name, date of enrollment, and the date the parent signed the policy acknowledgment. We discussed this acknowledgment can be included on the signature page used for other policies as well. The following items were not cited as violations during the visit today. Due to Tropical Storm Helene, our area is currently under a state of emergency. Additional time and guidance is given to meet compliance for certain items. Please note, violations may be cited during future visits if compliance is not met: Annual Staff Evaluation/Staff Development Plan: The Annual Staff Evaluation for the Administrator and the Staff Development Plan for one (1) staff was not on file. Both items were located and added to the files during the visit. Moving forward, plan to ensure each staff has a Staff Development Plan and Annual Staff Evaluation on file within one year of employment. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 4/30/25. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: Kaitlyn.marshall@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaitlyn Marshall PO Box 19531 Asheville, NC 28815 Please call me at 828-713-8192, or email Kaitlyn.marshall@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: School Age care: You expressed interest in offering afterschool and summer care for school age children during the visit today. You will discuss with your central office. If you would like to move forward, plan to send an email containing a request to change your age range from 0-6 to 0-12. A visit may be needed prior to issuing the new license. We discussed all staff who care for school aged children and the Administrator will need BSAC training within 3 months of assuming caregiving duties for school aged children. Please note, children are considered to be school aged after their first of Kindergarten. Plan to review section .2500 of the Child Care Rules for additional requirements. Criminal Background Check Provider Portal: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. Approved Space: If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Fire Inspection: Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” Recognizing and Responding to Suspicions of Child Maltreatment Training: As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete training within 90 days of employment. New staff NA must take the Recognizing and Responding to Suspicions of Child Maltreatment training. This staff has taken the course “What is Prevention?” Please note this training does not satisfy requirements for rule .1102 (g). Visit https://pcanc.quest4data.com/courses and be sure to select the training for “Recognizing and Responding to Suspicions of Child Maltreatment”. The staff has until 5/14/25 to complete the training. WORKS: It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Health and Safety Training: It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at Kaitlyn.marshall@dhhs.nc.gov or 828-713-8192, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .1703 · Violation
Name of Operation: MARSHALL EARLY CHILDHOOD EDUCATION CENTER Facility ID: 57000060 Consultant: KAITLYN MARSHALL Operation Type: Center Case Number: Visit Date: 4/16/2025 Number Present: 23 Completed Date: 4/16/2025 Age: From 0 To 5 Total Minutes: 320 Time In: 09:40 AM Time Out: 03:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Kaitlyn Marshall, Child Care Consultant and also signed by Carla Franklin, Administrator, during the visit. A signed copy of the visit summary was emailed to you. Ms. Franklin was present and available to ask and answer questions throughout the visit today. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-seven percent (97%) as of 4/14/25. The facility is operated by the Madison County Board of Education. Permit type – Four (4) star license issued 7/12/22. Special Services/Restrictions – 1st shift (daytime care), meets enhanced space, meets enhanced ratios. The last annual compliance visit was conducted on 4/24/24. The last fire drill was practiced on 4/2/25. The last shelter-in-place drill was practiced on 3/4/25. The last playground inspection was documented on 4/2/25. The last fire inspection was approved on 11/20/24. The last sanitation inspection was conducted on 4/8/25 with six (6) demerits for a Superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum. Lead water testing was completed on 5/24/24 without hazards. Lead paint and asbestos testing was completed on 4/3/25. The program does not provide transportation. Upon arrival I was greeted by Ms. Franklin. In classroom space 1, children explored plush toys and rattling toys and were soothed and fed by caregivers. In classroom space 6, children read books with caregivers and explored pull/push toys. In classroom spaces 4 and 5, children were soothed by teachers, engaged in pretend play with a toy farm and animal figurines, pushed trucks across various surfaces and pretended to cook and eat food in dramatic play. In classroom spaces 8 and 9, children engaged in a teacher-led pattern matching activity, pretended to care for babies in dramatic play and built small structures with interlocking blocks. Interactions were positive and nurturing, supervision was adequate. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. Three (3) bottles for one (1) infant were not labeled with the child’s name and date. 15A NCAC 18A .2804(d) 721 All equipment and furnishings were not in good repair. Two (2) nails were protruding from a post on the gazebo on playground space 3. One (1) car climber had rust and chipping paint in several areas. G.S. 110-91(6); .0601(b) 852 Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. The incident report for one (1) child was not maintained in the child’s file. .0802 (e) 1324 Signed and dated statement by parent that discipline policy received and explained at enrollment was not in child's file. One (1) child’s file did not contain a signed acknowledgement of receipt of the discipline policy. .1804(c) 1325 Parent’s statement includes the child’s name and date of enrollment and the date the parent signed the statement. One (1) child’s file did not contain a signed acknowledgement of receipt of the discipline policy. .1804(b) Technical assistance was provided as follows: The following violations were cited during the visit today. Compliance is due 4/30/25: Item #533 Labeled Bottles: The bottles were labeled and dated during the visit today. This is corrected. Moving forward, ensure all bottles are labeled and dated as they arrive at the facility. Item #721 Protruding nails and rust/chipping paint on car: The nails were flattened during the visit today. We discussed you can sand and paint the car climber to reach compliance with this item. Alternatively, the item can be removed from the playground space. In your letter of compliance, include a statement that indicates the car climber has been either repaired or removed from the playground. Item #852 Incident Report: We discussed that rule .0802 (e) specifically states that the incident reports must be maintained in the child’s file. The incident report for the one (1) child was moved to their file during the visit. This has been corrected. Moving forward, plan to store children’s incident reports in their file. You can make a copy to store with the incident log for easy access if you prefer. Item #1324 and #1325 Discipline Policy: The parent signed the discipline policy acknowledgement during the visit today. This has been corrected. We discussed that the discipline policy acknowledgment must include the child’s name, date of enrollment, and the date the parent signed the policy acknowledgment. We discussed this acknowledgment can be included on the signature page used for other policies as well. The following items were not cited as violations during the visit today. Due to Tropical Storm Helene, our area is currently under a state of emergency. Additional time and guidance is given to meet compliance for certain items. Please note, violations may be cited during future visits if compliance is not met: Annual Staff Evaluation/Staff Development Plan: The Annual Staff Evaluation for the Administrator and the Staff Development Plan for one (1) staff was not on file. Both items were located and added to the files during the visit. Moving forward, plan to ensure each staff has a Staff Development Plan and Annual Staff Evaluation on file within one year of employment. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 4/30/25. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: Kaitlyn.marshall@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaitlyn Marshall PO Box 19531 Asheville, NC 28815 Please call me at 828-713-8192, or email Kaitlyn.marshall@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: School Age care: You expressed interest in offering afterschool and summer care for school age children during the visit today. You will discuss with your central office. If you would like to move forward, plan to send an email containing a request to change your age range from 0-6 to 0-12. A visit may be needed prior to issuing the new license. We discussed all staff who care for school aged children and the Administrator will need BSAC training within 3 months of assuming caregiving duties for school aged children. Please note, children are considered to be school aged after their first of Kindergarten. Plan to review section .2500 of the Child Care Rules for additional requirements. Criminal Background Check Provider Portal: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. Approved Space: If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Fire Inspection: Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” Recognizing and Responding to Suspicions of Child Maltreatment Training: As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete training within 90 days of employment. New staff NA must take the Recognizing and Responding to Suspicions of Child Maltreatment training. This staff has taken the course “What is Prevention?” Please note this training does not satisfy requirements for rule .1102 (g). Visit https://pcanc.quest4data.com/courses and be sure to select the training for “Recognizing and Responding to Suspicions of Child Maltreatment”. The staff has until 5/14/25 to complete the training. WORKS: It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Health and Safety Training: It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at Kaitlyn.marshall@dhhs.nc.gov or 828-713-8192, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
G.S. 110-90 · Violation
Name of Operation: MARSHALL EARLY CHILDHOOD EDUCATION CENTER Facility ID: 57000060 Consultant: KAITLYN MARSHALL Operation Type: Center Case Number: Visit Date: 4/16/2025 Number Present: 23 Completed Date: 4/16/2025 Age: From 0 To 5 Total Minutes: 320 Time In: 09:40 AM Time Out: 03:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Kaitlyn Marshall, Child Care Consultant and also signed by Carla Franklin, Administrator, during the visit. A signed copy of the visit summary was emailed to you. Ms. Franklin was present and available to ask and answer questions throughout the visit today. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-seven percent (97%) as of 4/14/25. The facility is operated by the Madison County Board of Education. Permit type – Four (4) star license issued 7/12/22. Special Services/Restrictions – 1st shift (daytime care), meets enhanced space, meets enhanced ratios. The last annual compliance visit was conducted on 4/24/24. The last fire drill was practiced on 4/2/25. The last shelter-in-place drill was practiced on 3/4/25. The last playground inspection was documented on 4/2/25. The last fire inspection was approved on 11/20/24. The last sanitation inspection was conducted on 4/8/25 with six (6) demerits for a Superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum. Lead water testing was completed on 5/24/24 without hazards. Lead paint and asbestos testing was completed on 4/3/25. The program does not provide transportation. Upon arrival I was greeted by Ms. Franklin. In classroom space 1, children explored plush toys and rattling toys and were soothed and fed by caregivers. In classroom space 6, children read books with caregivers and explored pull/push toys. In classroom spaces 4 and 5, children were soothed by teachers, engaged in pretend play with a toy farm and animal figurines, pushed trucks across various surfaces and pretended to cook and eat food in dramatic play. In classroom spaces 8 and 9, children engaged in a teacher-led pattern matching activity, pretended to care for babies in dramatic play and built small structures with interlocking blocks. Interactions were positive and nurturing, supervision was adequate. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. Three (3) bottles for one (1) infant were not labeled with the child’s name and date. 15A NCAC 18A .2804(d) 721 All equipment and furnishings were not in good repair. Two (2) nails were protruding from a post on the gazebo on playground space 3. One (1) car climber had rust and chipping paint in several areas. G.S. 110-91(6); .0601(b) 852 Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. The incident report for one (1) child was not maintained in the child’s file. .0802 (e) 1324 Signed and dated statement by parent that discipline policy received and explained at enrollment was not in child's file. One (1) child’s file did not contain a signed acknowledgement of receipt of the discipline policy. .1804(c) 1325 Parent’s statement includes the child’s name and date of enrollment and the date the parent signed the statement. One (1) child’s file did not contain a signed acknowledgement of receipt of the discipline policy. .1804(b) Technical assistance was provided as follows: The following violations were cited during the visit today. Compliance is due 4/30/25: Item #533 Labeled Bottles: The bottles were labeled and dated during the visit today. This is corrected. Moving forward, ensure all bottles are labeled and dated as they arrive at the facility. Item #721 Protruding nails and rust/chipping paint on car: The nails were flattened during the visit today. We discussed you can sand and paint the car climber to reach compliance with this item. Alternatively, the item can be removed from the playground space. In your letter of compliance, include a statement that indicates the car climber has been either repaired or removed from the playground. Item #852 Incident Report: We discussed that rule .0802 (e) specifically states that the incident reports must be maintained in the child’s file. The incident report for the one (1) child was moved to their file during the visit. This has been corrected. Moving forward, plan to store children’s incident reports in their file. You can make a copy to store with the incident log for easy access if you prefer. Item #1324 and #1325 Discipline Policy: The parent signed the discipline policy acknowledgement during the visit today. This has been corrected. We discussed that the discipline policy acknowledgment must include the child’s name, date of enrollment, and the date the parent signed the policy acknowledgment. We discussed this acknowledgment can be included on the signature page used for other policies as well. The following items were not cited as violations during the visit today. Due to Tropical Storm Helene, our area is currently under a state of emergency. Additional time and guidance is given to meet compliance for certain items. Please note, violations may be cited during future visits if compliance is not met: Annual Staff Evaluation/Staff Development Plan: The Annual Staff Evaluation for the Administrator and the Staff Development Plan for one (1) staff was not on file. Both items were located and added to the files during the visit. Moving forward, plan to ensure each staff has a Staff Development Plan and Annual Staff Evaluation on file within one year of employment. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 4/30/25. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: Kaitlyn.marshall@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaitlyn Marshall PO Box 19531 Asheville, NC 28815 Please call me at 828-713-8192, or email Kaitlyn.marshall@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: School Age care: You expressed interest in offering afterschool and summer care for school age children during the visit today. You will discuss with your central office. If you would like to move forward, plan to send an email containing a request to change your age range from 0-6 to 0-12. A visit may be needed prior to issuing the new license. We discussed all staff who care for school aged children and the Administrator will need BSAC training within 3 months of assuming caregiving duties for school aged children. Please note, children are considered to be school aged after their first of Kindergarten. Plan to review section .2500 of the Child Care Rules for additional requirements. Criminal Background Check Provider Portal: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. Approved Space: If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Fire Inspection: Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” Recognizing and Responding to Suspicions of Child Maltreatment Training: As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete training within 90 days of employment. New staff NA must take the Recognizing and Responding to Suspicions of Child Maltreatment training. This staff has taken the course “What is Prevention?” Please note this training does not satisfy requirements for rule .1102 (g). Visit https://pcanc.quest4data.com/courses and be sure to select the training for “Recognizing and Responding to Suspicions of Child Maltreatment”. The staff has until 5/14/25 to complete the training. WORKS: It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Health and Safety Training: It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at Kaitlyn.marshall@dhhs.nc.gov or 828-713-8192, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
G.S. 110-91 · Violation
Name of Operation: MARSHALL EARLY CHILDHOOD EDUCATION CENTER Facility ID: 57000060 Consultant: KAITLYN MARSHALL Operation Type: Center Case Number: Visit Date: 4/16/2025 Number Present: 23 Completed Date: 4/16/2025 Age: From 0 To 5 Total Minutes: 320 Time In: 09:40 AM Time Out: 03:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Kaitlyn Marshall, Child Care Consultant and also signed by Carla Franklin, Administrator, during the visit. A signed copy of the visit summary was emailed to you. Ms. Franklin was present and available to ask and answer questions throughout the visit today. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-seven percent (97%) as of 4/14/25. The facility is operated by the Madison County Board of Education. Permit type – Four (4) star license issued 7/12/22. Special Services/Restrictions – 1st shift (daytime care), meets enhanced space, meets enhanced ratios. The last annual compliance visit was conducted on 4/24/24. The last fire drill was practiced on 4/2/25. The last shelter-in-place drill was practiced on 3/4/25. The last playground inspection was documented on 4/2/25. The last fire inspection was approved on 11/20/24. The last sanitation inspection was conducted on 4/8/25 with six (6) demerits for a Superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum. Lead water testing was completed on 5/24/24 without hazards. Lead paint and asbestos testing was completed on 4/3/25. The program does not provide transportation. Upon arrival I was greeted by Ms. Franklin. In classroom space 1, children explored plush toys and rattling toys and were soothed and fed by caregivers. In classroom space 6, children read books with caregivers and explored pull/push toys. In classroom spaces 4 and 5, children were soothed by teachers, engaged in pretend play with a toy farm and animal figurines, pushed trucks across various surfaces and pretended to cook and eat food in dramatic play. In classroom spaces 8 and 9, children engaged in a teacher-led pattern matching activity, pretended to care for babies in dramatic play and built small structures with interlocking blocks. Interactions were positive and nurturing, supervision was adequate. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. Three (3) bottles for one (1) infant were not labeled with the child’s name and date. 15A NCAC 18A .2804(d) 721 All equipment and furnishings were not in good repair. Two (2) nails were protruding from a post on the gazebo on playground space 3. One (1) car climber had rust and chipping paint in several areas. G.S. 110-91(6); .0601(b) 852 Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. The incident report for one (1) child was not maintained in the child’s file. .0802 (e) 1324 Signed and dated statement by parent that discipline policy received and explained at enrollment was not in child's file. One (1) child’s file did not contain a signed acknowledgement of receipt of the discipline policy. .1804(c) 1325 Parent’s statement includes the child’s name and date of enrollment and the date the parent signed the statement. One (1) child’s file did not contain a signed acknowledgement of receipt of the discipline policy. .1804(b) Technical assistance was provided as follows: The following violations were cited during the visit today. Compliance is due 4/30/25: Item #533 Labeled Bottles: The bottles were labeled and dated during the visit today. This is corrected. Moving forward, ensure all bottles are labeled and dated as they arrive at the facility. Item #721 Protruding nails and rust/chipping paint on car: The nails were flattened during the visit today. We discussed you can sand and paint the car climber to reach compliance with this item. Alternatively, the item can be removed from the playground space. In your letter of compliance, include a statement that indicates the car climber has been either repaired or removed from the playground. Item #852 Incident Report: We discussed that rule .0802 (e) specifically states that the incident reports must be maintained in the child’s file. The incident report for the one (1) child was moved to their file during the visit. This has been corrected. Moving forward, plan to store children’s incident reports in their file. You can make a copy to store with the incident log for easy access if you prefer. Item #1324 and #1325 Discipline Policy: The parent signed the discipline policy acknowledgement during the visit today. This has been corrected. We discussed that the discipline policy acknowledgment must include the child’s name, date of enrollment, and the date the parent signed the policy acknowledgment. We discussed this acknowledgment can be included on the signature page used for other policies as well. The following items were not cited as violations during the visit today. Due to Tropical Storm Helene, our area is currently under a state of emergency. Additional time and guidance is given to meet compliance for certain items. Please note, violations may be cited during future visits if compliance is not met: Annual Staff Evaluation/Staff Development Plan: The Annual Staff Evaluation for the Administrator and the Staff Development Plan for one (1) staff was not on file. Both items were located and added to the files during the visit. Moving forward, plan to ensure each staff has a Staff Development Plan and Annual Staff Evaluation on file within one year of employment. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 4/30/25. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: Kaitlyn.marshall@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaitlyn Marshall PO Box 19531 Asheville, NC 28815 Please call me at 828-713-8192, or email Kaitlyn.marshall@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: School Age care: You expressed interest in offering afterschool and summer care for school age children during the visit today. You will discuss with your central office. If you would like to move forward, plan to send an email containing a request to change your age range from 0-6 to 0-12. A visit may be needed prior to issuing the new license. We discussed all staff who care for school aged children and the Administrator will need BSAC training within 3 months of assuming caregiving duties for school aged children. Please note, children are considered to be school aged after their first of Kindergarten. Plan to review section .2500 of the Child Care Rules for additional requirements. Criminal Background Check Provider Portal: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. Approved Space: If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Fire Inspection: Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” Recognizing and Responding to Suspicions of Child Maltreatment Training: As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete training within 90 days of employment. New staff NA must take the Recognizing and Responding to Suspicions of Child Maltreatment training. This staff has taken the course “What is Prevention?” Please note this training does not satisfy requirements for rule .1102 (g). Visit https://pcanc.quest4data.com/courses and be sure to select the training for “Recognizing and Responding to Suspicions of Child Maltreatment”. The staff has until 5/14/25 to complete the training. WORKS: It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Health and Safety Training: It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at Kaitlyn.marshall@dhhs.nc.gov or 828-713-8192, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
NC GS 110-90 · Violation
Name of Operation: MARSHALL EARLY CHILDHOOD EDUCATION CENTER Facility ID: 57000060 Consultant: KAITLYN MARSHALL Operation Type: Center Case Number: Visit Date: 4/16/2025 Number Present: 23 Completed Date: 4/16/2025 Age: From 0 To 5 Total Minutes: 320 Time In: 09:40 AM Time Out: 03:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Kaitlyn Marshall, Child Care Consultant and also signed by Carla Franklin, Administrator, during the visit. A signed copy of the visit summary was emailed to you. Ms. Franklin was present and available to ask and answer questions throughout the visit today. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-seven percent (97%) as of 4/14/25. The facility is operated by the Madison County Board of Education. Permit type – Four (4) star license issued 7/12/22. Special Services/Restrictions – 1st shift (daytime care), meets enhanced space, meets enhanced ratios. The last annual compliance visit was conducted on 4/24/24. The last fire drill was practiced on 4/2/25. The last shelter-in-place drill was practiced on 3/4/25. The last playground inspection was documented on 4/2/25. The last fire inspection was approved on 11/20/24. The last sanitation inspection was conducted on 4/8/25 with six (6) demerits for a Superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum. Lead water testing was completed on 5/24/24 without hazards. Lead paint and asbestos testing was completed on 4/3/25. The program does not provide transportation. Upon arrival I was greeted by Ms. Franklin. In classroom space 1, children explored plush toys and rattling toys and were soothed and fed by caregivers. In classroom space 6, children read books with caregivers and explored pull/push toys. In classroom spaces 4 and 5, children were soothed by teachers, engaged in pretend play with a toy farm and animal figurines, pushed trucks across various surfaces and pretended to cook and eat food in dramatic play. In classroom spaces 8 and 9, children engaged in a teacher-led pattern matching activity, pretended to care for babies in dramatic play and built small structures with interlocking blocks. Interactions were positive and nurturing, supervision was adequate. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. Three (3) bottles for one (1) infant were not labeled with the child’s name and date. 15A NCAC 18A .2804(d) 721 All equipment and furnishings were not in good repair. Two (2) nails were protruding from a post on the gazebo on playground space 3. One (1) car climber had rust and chipping paint in several areas. G.S. 110-91(6); .0601(b) 852 Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. The incident report for one (1) child was not maintained in the child’s file. .0802 (e) 1324 Signed and dated statement by parent that discipline policy received and explained at enrollment was not in child's file. One (1) child’s file did not contain a signed acknowledgement of receipt of the discipline policy. .1804(c) 1325 Parent’s statement includes the child’s name and date of enrollment and the date the parent signed the statement. One (1) child’s file did not contain a signed acknowledgement of receipt of the discipline policy. .1804(b) Technical assistance was provided as follows: The following violations were cited during the visit today. Compliance is due 4/30/25: Item #533 Labeled Bottles: The bottles were labeled and dated during the visit today. This is corrected. Moving forward, ensure all bottles are labeled and dated as they arrive at the facility. Item #721 Protruding nails and rust/chipping paint on car: The nails were flattened during the visit today. We discussed you can sand and paint the car climber to reach compliance with this item. Alternatively, the item can be removed from the playground space. In your letter of compliance, include a statement that indicates the car climber has been either repaired or removed from the playground. Item #852 Incident Report: We discussed that rule .0802 (e) specifically states that the incident reports must be maintained in the child’s file. The incident report for the one (1) child was moved to their file during the visit. This has been corrected. Moving forward, plan to store children’s incident reports in their file. You can make a copy to store with the incident log for easy access if you prefer. Item #1324 and #1325 Discipline Policy: The parent signed the discipline policy acknowledgement during the visit today. This has been corrected. We discussed that the discipline policy acknowledgment must include the child’s name, date of enrollment, and the date the parent signed the policy acknowledgment. We discussed this acknowledgment can be included on the signature page used for other policies as well. The following items were not cited as violations during the visit today. Due to Tropical Storm Helene, our area is currently under a state of emergency. Additional time and guidance is given to meet compliance for certain items. Please note, violations may be cited during future visits if compliance is not met: Annual Staff Evaluation/Staff Development Plan: The Annual Staff Evaluation for the Administrator and the Staff Development Plan for one (1) staff was not on file. Both items were located and added to the files during the visit. Moving forward, plan to ensure each staff has a Staff Development Plan and Annual Staff Evaluation on file within one year of employment. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 4/30/25. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: Kaitlyn.marshall@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaitlyn Marshall PO Box 19531 Asheville, NC 28815 Please call me at 828-713-8192, or email Kaitlyn.marshall@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: School Age care: You expressed interest in offering afterschool and summer care for school age children during the visit today. You will discuss with your central office. If you would like to move forward, plan to send an email containing a request to change your age range from 0-6 to 0-12. A visit may be needed prior to issuing the new license. We discussed all staff who care for school aged children and the Administrator will need BSAC training within 3 months of assuming caregiving duties for school aged children. Please note, children are considered to be school aged after their first of Kindergarten. Plan to review section .2500 of the Child Care Rules for additional requirements. Criminal Background Check Provider Portal: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. Approved Space: If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Fire Inspection: Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” Recognizing and Responding to Suspicions of Child Maltreatment Training: As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete training within 90 days of employment. New staff NA must take the Recognizing and Responding to Suspicions of Child Maltreatment training. This staff has taken the course “What is Prevention?” Please note this training does not satisfy requirements for rule .1102 (g). Visit https://pcanc.quest4data.com/courses and be sure to select the training for “Recognizing and Responding to Suspicions of Child Maltreatment”. The staff has until 5/14/25 to complete the training. WORKS: It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Health and Safety Training: It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at Kaitlyn.marshall@dhhs.nc.gov or 828-713-8192, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .0304 · Violation
Name of Operation: MARSHALL EARLY CHILDHOOD EDUCATION CENTER Facility ID: 57000060 Consultant: SIDNEY MCCRORY Operation Type: Center Case Number: Visit Date: 4/24/2024 Number Present: 32 Completed Date: 4/24/2024 Age: From 0 To 5 Total Minutes: 135 Time In: 01:00 PM Time Out: 03:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Sidney McCrory, Child Care Consultant and also signed by Carla Franklin, Administrator, during the visit. An electronic signed copy of the visit summary was left on-site to you. Today, Carla Franklin, Administrator, accompanied me. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition, and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was Ninety-five (95) as of 4/24/24. Permit type – Four Star License Special Services/Restrictions – Enhanced Ratio: Enhanced space; daytime care only. The last annual compliance visit was conducted on 5/9/23. The last fire drill was practiced on 3/27/24. The last shelter-in-place drill was practiced on 3/27/24. The last playground inspection was documented on 3/27/24. The last fire inspection was approved on 10/18/23. The last sanitation inspection was conducted on 12/21/23 with eight (8) demerits for a Superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Upon arrival I introduced my presence to the Administrator. I observed the group with three- to five-year-old children engaged in open Art activities. Infants were having play time on the floor with their teacher. Three to two-year- old children were having nap time while teachers walked around the room checking on them. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does not provide transportation. The following violations were documented during today’s visit Violation Number Comment Rule 721 All equipment and furnishings were not in good repair. On playground one (1) four (4) child size chairs had broken seats. A plastic preschool bench had cracked plastic on the legs on playground one (1). The large tree on playground one (1) was covered in mold and the house on playground two (2) also was covered in mold and dirt. G.S. 110-91(6); .0601(b) Technical assistance was provided as follows: Safe Environment. Equipment not in good repair Item 0721-All equipment and furnishings were not in good repair. Note: On playground one (1) four (4) child size chairs had broken seats. A plastic preschool bench had cracked plastic on the legs on playground one (1). The large tree on playground one (1) was covered in mold and the house on playground two (2) also was covered in mold and dirt. According to 10A NCAC 09 .0601 SAFE ENVIRONMENT (b) All equipment and furnishings shall be in good repair. All commercially manufactured equipment and furnishings shall be assembled and installed according to procedures specified by the manufacturer. For equipment and furnishings purchased after September 1, 2017, the manufacturer's instructions shall be kept on file or electronically accessible, if available. Corrective Action Plan: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 5/8/24. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: Sidney.Mccrory@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Sidney McCrory 172 Streamwood Circle Waynesville NC 28786 Please call me at 828-550-7655, or email Sidney.McCrory@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: We discussed preparing for your cohort Prep year which starts 7/1/24. You will receive a letter form me in June with more information. We discussed your staff are doing Active Supervision Counts with Karen Darby. We discussed fluffing your mulch under the swings on playground three (3). If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at Sidney.McCrory@dhhs.nc.gov or 828.550.7655, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09 .0601 · Violation
Name of Operation: MARSHALL EARLY CHILDHOOD EDUCATION CENTER Facility ID: 57000060 Consultant: SIDNEY MCCRORY Operation Type: Center Case Number: Visit Date: 4/24/2024 Number Present: 32 Completed Date: 4/24/2024 Age: From 0 To 5 Total Minutes: 135 Time In: 01:00 PM Time Out: 03:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Sidney McCrory, Child Care Consultant and also signed by Carla Franklin, Administrator, during the visit. An electronic signed copy of the visit summary was left on-site to you. Today, Carla Franklin, Administrator, accompanied me. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition, and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was Ninety-five (95) as of 4/24/24. Permit type – Four Star License Special Services/Restrictions – Enhanced Ratio: Enhanced space; daytime care only. The last annual compliance visit was conducted on 5/9/23. The last fire drill was practiced on 3/27/24. The last shelter-in-place drill was practiced on 3/27/24. The last playground inspection was documented on 3/27/24. The last fire inspection was approved on 10/18/23. The last sanitation inspection was conducted on 12/21/23 with eight (8) demerits for a Superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Upon arrival I introduced my presence to the Administrator. I observed the group with three- to five-year-old children engaged in open Art activities. Infants were having play time on the floor with their teacher. Three to two-year- old children were having nap time while teachers walked around the room checking on them. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does not provide transportation. The following violations were documented during today’s visit Violation Number Comment Rule 721 All equipment and furnishings were not in good repair. On playground one (1) four (4) child size chairs had broken seats. A plastic preschool bench had cracked plastic on the legs on playground one (1). The large tree on playground one (1) was covered in mold and the house on playground two (2) also was covered in mold and dirt. G.S. 110-91(6); .0601(b) Technical assistance was provided as follows: Safe Environment. Equipment not in good repair Item 0721-All equipment and furnishings were not in good repair. Note: On playground one (1) four (4) child size chairs had broken seats. A plastic preschool bench had cracked plastic on the legs on playground one (1). The large tree on playground one (1) was covered in mold and the house on playground two (2) also was covered in mold and dirt. According to 10A NCAC 09 .0601 SAFE ENVIRONMENT (b) All equipment and furnishings shall be in good repair. All commercially manufactured equipment and furnishings shall be assembled and installed according to procedures specified by the manufacturer. For equipment and furnishings purchased after September 1, 2017, the manufacturer's instructions shall be kept on file or electronically accessible, if available. Corrective Action Plan: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 5/8/24. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: Sidney.Mccrory@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Sidney McCrory 172 Streamwood Circle Waynesville NC 28786 Please call me at 828-550-7655, or email Sidney.McCrory@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: We discussed preparing for your cohort Prep year which starts 7/1/24. You will receive a letter form me in June with more information. We discussed your staff are doing Active Supervision Counts with Karen Darby. We discussed fluffing your mulch under the swings on playground three (3). If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at Sidney.McCrory@dhhs.nc.gov or 828.550.7655, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .1102 · Violation
Name of Operation: MARSHALL EARLY CHILDHOOD EDUCATION CENTER Facility ID: 57000060 Consultant: SIDNEY MCCRORY Operation Type: Center Case Number: Visit Date: 4/24/2024 Number Present: 32 Completed Date: 4/24/2024 Age: From 0 To 5 Total Minutes: 135 Time In: 01:00 PM Time Out: 03:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Sidney McCrory, Child Care Consultant and also signed by Carla Franklin, Administrator, during the visit. An electronic signed copy of the visit summary was left on-site to you. Today, Carla Franklin, Administrator, accompanied me. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition, and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was Ninety-five (95) as of 4/24/24. Permit type – Four Star License Special Services/Restrictions – Enhanced Ratio: Enhanced space; daytime care only. The last annual compliance visit was conducted on 5/9/23. The last fire drill was practiced on 3/27/24. The last shelter-in-place drill was practiced on 3/27/24. The last playground inspection was documented on 3/27/24. The last fire inspection was approved on 10/18/23. The last sanitation inspection was conducted on 12/21/23 with eight (8) demerits for a Superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Upon arrival I introduced my presence to the Administrator. I observed the group with three- to five-year-old children engaged in open Art activities. Infants were having play time on the floor with their teacher. Three to two-year- old children were having nap time while teachers walked around the room checking on them. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does not provide transportation. The following violations were documented during today’s visit Violation Number Comment Rule 721 All equipment and furnishings were not in good repair. On playground one (1) four (4) child size chairs had broken seats. A plastic preschool bench had cracked plastic on the legs on playground one (1). The large tree on playground one (1) was covered in mold and the house on playground two (2) also was covered in mold and dirt. G.S. 110-91(6); .0601(b) Technical assistance was provided as follows: Safe Environment. Equipment not in good repair Item 0721-All equipment and furnishings were not in good repair. Note: On playground one (1) four (4) child size chairs had broken seats. A plastic preschool bench had cracked plastic on the legs on playground one (1). The large tree on playground one (1) was covered in mold and the house on playground two (2) also was covered in mold and dirt. According to 10A NCAC 09 .0601 SAFE ENVIRONMENT (b) All equipment and furnishings shall be in good repair. All commercially manufactured equipment and furnishings shall be assembled and installed according to procedures specified by the manufacturer. For equipment and furnishings purchased after September 1, 2017, the manufacturer's instructions shall be kept on file or electronically accessible, if available. Corrective Action Plan: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 5/8/24. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: Sidney.Mccrory@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Sidney McCrory 172 Streamwood Circle Waynesville NC 28786 Please call me at 828-550-7655, or email Sidney.McCrory@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: We discussed preparing for your cohort Prep year which starts 7/1/24. You will receive a letter form me in June with more information. We discussed your staff are doing Active Supervision Counts with Karen Darby. We discussed fluffing your mulch under the swings on playground three (3). If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at Sidney.McCrory@dhhs.nc.gov or 828.550.7655, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .1703 · Violation
Name of Operation: MARSHALL EARLY CHILDHOOD EDUCATION CENTER Facility ID: 57000060 Consultant: SIDNEY MCCRORY Operation Type: Center Case Number: Visit Date: 4/24/2024 Number Present: 32 Completed Date: 4/24/2024 Age: From 0 To 5 Total Minutes: 135 Time In: 01:00 PM Time Out: 03:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Sidney McCrory, Child Care Consultant and also signed by Carla Franklin, Administrator, during the visit. An electronic signed copy of the visit summary was left on-site to you. Today, Carla Franklin, Administrator, accompanied me. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition, and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was Ninety-five (95) as of 4/24/24. Permit type – Four Star License Special Services/Restrictions – Enhanced Ratio: Enhanced space; daytime care only. The last annual compliance visit was conducted on 5/9/23. The last fire drill was practiced on 3/27/24. The last shelter-in-place drill was practiced on 3/27/24. The last playground inspection was documented on 3/27/24. The last fire inspection was approved on 10/18/23. The last sanitation inspection was conducted on 12/21/23 with eight (8) demerits for a Superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Upon arrival I introduced my presence to the Administrator. I observed the group with three- to five-year-old children engaged in open Art activities. Infants were having play time on the floor with their teacher. Three to two-year- old children were having nap time while teachers walked around the room checking on them. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does not provide transportation. The following violations were documented during today’s visit Violation Number Comment Rule 721 All equipment and furnishings were not in good repair. On playground one (1) four (4) child size chairs had broken seats. A plastic preschool bench had cracked plastic on the legs on playground one (1). The large tree on playground one (1) was covered in mold and the house on playground two (2) also was covered in mold and dirt. G.S. 110-91(6); .0601(b) Technical assistance was provided as follows: Safe Environment. Equipment not in good repair Item 0721-All equipment and furnishings were not in good repair. Note: On playground one (1) four (4) child size chairs had broken seats. A plastic preschool bench had cracked plastic on the legs on playground one (1). The large tree on playground one (1) was covered in mold and the house on playground two (2) also was covered in mold and dirt. According to 10A NCAC 09 .0601 SAFE ENVIRONMENT (b) All equipment and furnishings shall be in good repair. All commercially manufactured equipment and furnishings shall be assembled and installed according to procedures specified by the manufacturer. For equipment and furnishings purchased after September 1, 2017, the manufacturer's instructions shall be kept on file or electronically accessible, if available. Corrective Action Plan: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 5/8/24. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: Sidney.Mccrory@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Sidney McCrory 172 Streamwood Circle Waynesville NC 28786 Please call me at 828-550-7655, or email Sidney.McCrory@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: We discussed preparing for your cohort Prep year which starts 7/1/24. You will receive a letter form me in June with more information. We discussed your staff are doing Active Supervision Counts with Karen Darby. We discussed fluffing your mulch under the swings on playground three (3). If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at Sidney.McCrory@dhhs.nc.gov or 828.550.7655, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .2830 · Violation
Name of Operation: MARSHALL EARLY CHILDHOOD EDUCATION CENTER Facility ID: 57000060 Consultant: SIDNEY MCCRORY Operation Type: Center Case Number: Visit Date: 4/24/2024 Number Present: 32 Completed Date: 4/24/2024 Age: From 0 To 5 Total Minutes: 135 Time In: 01:00 PM Time Out: 03:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Sidney McCrory, Child Care Consultant and also signed by Carla Franklin, Administrator, during the visit. An electronic signed copy of the visit summary was left on-site to you. Today, Carla Franklin, Administrator, accompanied me. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition, and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was Ninety-five (95) as of 4/24/24. Permit type – Four Star License Special Services/Restrictions – Enhanced Ratio: Enhanced space; daytime care only. The last annual compliance visit was conducted on 5/9/23. The last fire drill was practiced on 3/27/24. The last shelter-in-place drill was practiced on 3/27/24. The last playground inspection was documented on 3/27/24. The last fire inspection was approved on 10/18/23. The last sanitation inspection was conducted on 12/21/23 with eight (8) demerits for a Superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Upon arrival I introduced my presence to the Administrator. I observed the group with three- to five-year-old children engaged in open Art activities. Infants were having play time on the floor with their teacher. Three to two-year- old children were having nap time while teachers walked around the room checking on them. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does not provide transportation. The following violations were documented during today’s visit Violation Number Comment Rule 721 All equipment and furnishings were not in good repair. On playground one (1) four (4) child size chairs had broken seats. A plastic preschool bench had cracked plastic on the legs on playground one (1). The large tree on playground one (1) was covered in mold and the house on playground two (2) also was covered in mold and dirt. G.S. 110-91(6); .0601(b) Technical assistance was provided as follows: Safe Environment. Equipment not in good repair Item 0721-All equipment and furnishings were not in good repair. Note: On playground one (1) four (4) child size chairs had broken seats. A plastic preschool bench had cracked plastic on the legs on playground one (1). The large tree on playground one (1) was covered in mold and the house on playground two (2) also was covered in mold and dirt. According to 10A NCAC 09 .0601 SAFE ENVIRONMENT (b) All equipment and furnishings shall be in good repair. All commercially manufactured equipment and furnishings shall be assembled and installed according to procedures specified by the manufacturer. For equipment and furnishings purchased after September 1, 2017, the manufacturer's instructions shall be kept on file or electronically accessible, if available. Corrective Action Plan: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 5/8/24. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: Sidney.Mccrory@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Sidney McCrory 172 Streamwood Circle Waynesville NC 28786 Please call me at 828-550-7655, or email Sidney.McCrory@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: We discussed preparing for your cohort Prep year which starts 7/1/24. You will receive a letter form me in June with more information. We discussed your staff are doing Active Supervision Counts with Karen Darby. We discussed fluffing your mulch under the swings on playground three (3). If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at Sidney.McCrory@dhhs.nc.gov or 828.550.7655, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
G.S. 110-91 · Violation
Name of Operation: MARSHALL EARLY CHILDHOOD EDUCATION CENTER Facility ID: 57000060 Consultant: SIDNEY MCCRORY Operation Type: Center Case Number: Visit Date: 4/24/2024 Number Present: 32 Completed Date: 4/24/2024 Age: From 0 To 5 Total Minutes: 135 Time In: 01:00 PM Time Out: 03:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Sidney McCrory, Child Care Consultant and also signed by Carla Franklin, Administrator, during the visit. An electronic signed copy of the visit summary was left on-site to you. Today, Carla Franklin, Administrator, accompanied me. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition, and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was Ninety-five (95) as of 4/24/24. Permit type – Four Star License Special Services/Restrictions – Enhanced Ratio: Enhanced space; daytime care only. The last annual compliance visit was conducted on 5/9/23. The last fire drill was practiced on 3/27/24. The last shelter-in-place drill was practiced on 3/27/24. The last playground inspection was documented on 3/27/24. The last fire inspection was approved on 10/18/23. The last sanitation inspection was conducted on 12/21/23 with eight (8) demerits for a Superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Upon arrival I introduced my presence to the Administrator. I observed the group with three- to five-year-old children engaged in open Art activities. Infants were having play time on the floor with their teacher. Three to two-year- old children were having nap time while teachers walked around the room checking on them. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does not provide transportation. The following violations were documented during today’s visit Violation Number Comment Rule 721 All equipment and furnishings were not in good repair. On playground one (1) four (4) child size chairs had broken seats. A plastic preschool bench had cracked plastic on the legs on playground one (1). The large tree on playground one (1) was covered in mold and the house on playground two (2) also was covered in mold and dirt. G.S. 110-91(6); .0601(b) Technical assistance was provided as follows: Safe Environment. Equipment not in good repair Item 0721-All equipment and furnishings were not in good repair. Note: On playground one (1) four (4) child size chairs had broken seats. A plastic preschool bench had cracked plastic on the legs on playground one (1). The large tree on playground one (1) was covered in mold and the house on playground two (2) also was covered in mold and dirt. According to 10A NCAC 09 .0601 SAFE ENVIRONMENT (b) All equipment and furnishings shall be in good repair. All commercially manufactured equipment and furnishings shall be assembled and installed according to procedures specified by the manufacturer. For equipment and furnishings purchased after September 1, 2017, the manufacturer's instructions shall be kept on file or electronically accessible, if available. Corrective Action Plan: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 5/8/24. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: Sidney.Mccrory@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Sidney McCrory 172 Streamwood Circle Waynesville NC 28786 Please call me at 828-550-7655, or email Sidney.McCrory@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: We discussed preparing for your cohort Prep year which starts 7/1/24. You will receive a letter form me in June with more information. We discussed your staff are doing Active Supervision Counts with Karen Darby. We discussed fluffing your mulch under the swings on playground three (3). If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at Sidney.McCrory@dhhs.nc.gov or 828.550.7655, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
NC GS 110-90 · Violation
Name of Operation: MARSHALL EARLY CHILDHOOD EDUCATION CENTER Facility ID: 57000060 Consultant: SIDNEY MCCRORY Operation Type: Center Case Number: Visit Date: 4/24/2024 Number Present: 32 Completed Date: 4/24/2024 Age: From 0 To 5 Total Minutes: 135 Time In: 01:00 PM Time Out: 03:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Sidney McCrory, Child Care Consultant and also signed by Carla Franklin, Administrator, during the visit. An electronic signed copy of the visit summary was left on-site to you. Today, Carla Franklin, Administrator, accompanied me. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition, and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was Ninety-five (95) as of 4/24/24. Permit type – Four Star License Special Services/Restrictions – Enhanced Ratio: Enhanced space; daytime care only. The last annual compliance visit was conducted on 5/9/23. The last fire drill was practiced on 3/27/24. The last shelter-in-place drill was practiced on 3/27/24. The last playground inspection was documented on 3/27/24. The last fire inspection was approved on 10/18/23. The last sanitation inspection was conducted on 12/21/23 with eight (8) demerits for a Superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Upon arrival I introduced my presence to the Administrator. I observed the group with three- to five-year-old children engaged in open Art activities. Infants were having play time on the floor with their teacher. Three to two-year- old children were having nap time while teachers walked around the room checking on them. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does not provide transportation. The following violations were documented during today’s visit Violation Number Comment Rule 721 All equipment and furnishings were not in good repair. On playground one (1) four (4) child size chairs had broken seats. A plastic preschool bench had cracked plastic on the legs on playground one (1). The large tree on playground one (1) was covered in mold and the house on playground two (2) also was covered in mold and dirt. G.S. 110-91(6); .0601(b) Technical assistance was provided as follows: Safe Environment. Equipment not in good repair Item 0721-All equipment and furnishings were not in good repair. Note: On playground one (1) four (4) child size chairs had broken seats. A plastic preschool bench had cracked plastic on the legs on playground one (1). The large tree on playground one (1) was covered in mold and the house on playground two (2) also was covered in mold and dirt. According to 10A NCAC 09 .0601 SAFE ENVIRONMENT (b) All equipment and furnishings shall be in good repair. All commercially manufactured equipment and furnishings shall be assembled and installed according to procedures specified by the manufacturer. For equipment and furnishings purchased after September 1, 2017, the manufacturer's instructions shall be kept on file or electronically accessible, if available. Corrective Action Plan: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 5/8/24. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: Sidney.Mccrory@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Sidney McCrory 172 Streamwood Circle Waynesville NC 28786 Please call me at 828-550-7655, or email Sidney.McCrory@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: We discussed preparing for your cohort Prep year which starts 7/1/24. You will receive a letter form me in June with more information. We discussed your staff are doing Active Supervision Counts with Karen Darby. We discussed fluffing your mulch under the swings on playground three (3). If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at Sidney.McCrory@dhhs.nc.gov or 828.550.7655, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .1801 · Violation
Name of Operation: MARSHALL EARLY CHILDHOOD EDUCATION CENTER Facility ID: 57000060 Consultant: SIDNEY MCCRORY Operation Type: Center Case Number: 0823-254L Visit Date: 8/23/2023 Number Present: 30 Completed Date: 8/23/2023 Age: From 0 To 4 Total Minutes: 120 Time In: 11:30 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Announced The purpose of today’s unannounced visit was to investigate a complaint report alleging violations of childcare requirements regarding supervision. I reviewed the allegation with you, and you were given an opportunity to respond to each concern. The Complaint was received on 8/18/23 by C. Inscho. I received it on 8/18/23. Complaint Visit: Allegations Section The report alleges there are concerns regarding supervision. Classrooms were monitor today for childcare requirements. There were thirty (30) children today, five (5) teachers and one (1) Administrator. I spoke with the administrator, Carla Franklin. This complaint is self-reported. Ms. Franklin stated, C. Carver, K. Connor, P. Rice were involved the supervision of a child that was left alone. This portion of the complaint is substantiated. After reviewing sign in sheets and information it was determined a child walk through a slow closing door behind a teacher. The child went unseen and walked out another door to the back playground. The child was found when a parent getting her child's supplies out of the classroom heard crying at the door. She opened the back door to find the two-year old child outside alone on the back fenced in playground. It is estimated the child was alone for twenty-five (25) minutes. Ms. Franklin stated that on August 16th, 2023, around four in the afternoon a parent brought a child into the office. The parent told me she heard crying coming from outside when she went to get her child’s dirty clothes from his classroom. She also told me that she opened the door to the back playground and the child was outside the door. The parent brought her straight to the office after finding her. I then called the child’s teacher and asked her how many children she had on the back playground and she said seven. I then asked her if she had the child that was found, she said yes. She told me she had taken the child to C. C. with the other six children on the front playground before she left. I then talked with C.C. who said she never received that child and only received six children. I called central office and talked with Lisa Gahagan to explain what happened and to ask her to have the camera footage checked. She let me know that we would have to wait until the next day because the I.T. person had already left for the day. The child stayed in the office with me and another staff member until her mother came to pick her up. We gave her water. We talked with the mother and let her know what happened. She stated that the child also does that at home. On the morning of August 17th, 2023, the I.T. person came to pull the camera footage and was unsuccessful in finding it. I then called you, Sidney McCrory, Child Care Consultant, to let you know the situation. Around 12:30 the same day I met with the entire staff and let them know the situation and talked with them about double checking doors, we also talked about different strategies of counting children. I also called maintenance and asked them to come look at the back playground door. They did that afternoon and said it is now fixed so it won’t stay ajar. I also talked with K. C. and C.C. again and had them sign their statements. Melisa Maybin, Behavior Specialist, has come by and meet with K.C. All teachers involved had a meeting and Ms. Franklin spoke to them about proper supervision. Penny Briggs, CCR&R Coordinator Smart Start, is doing a supervisor training with all staff on 9/11/23. . The following violation was documented today: Violation Number Comment Rule 303 Children were not adequately supervised at all times. A child walk through a slow closing door behind a teacher. The child went unseen and walked out another door to the back playground. The child was found when a parent getting her child's supplies out of the classroom heard crying at the door. She opened the back door to find the two-year old child outside unsupervised on the back fenced in playground. The child was left unsupervised for approximately 25 minutes. .1801(a)(1-5) The following items were addressed today: Item #303-Children must be supervised at all times. *As we discussed today children may not be left alone for any amount of time. The staff that were involved in the incident are receiving training and received a discipline actions. You are working on a training on supervision for the entire building as well as a head count check list being implemented. According to 10A NCAC 09 .1801 SUPERVISION IN CHILD CARE CENTERS (a) Children shall be adequately supervised at all times in childcare centers. Adequate supervision shall mean that: (1) staff must be positioned in the indoor and outdoor environment to maximize their ability to hear or see the children at all times and render assistance. (2) staff must interact with the children while moving about the indoor or outdoor area; (3) staff must know where each child is located and be aware of the children's activities at all times; (4) staff must provide supervision appropriate to the individual age, needs, and capabilities of each child; and (5) staff must be able to see and hear children aged birth to five years old while the children are eating. Corrective Action Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. If you have any questions you can reach me at 828-550-7655 Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license If you have questions, please contact me at Sidney.McCrory@dhhs.nc.gov or 828.550.7655, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
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