NC GS 110-90 · Violation

Name of Operation: FOMA Facility ID: 57000061 Consultant: KAITLYN MARSHALL Operation Type: Center Case Number: Visit Date: 5/13/2025 Number Present: 10 Completed Date: 5/13/2025 Age: From 4 To 12 Total Minutes: 165 Time In: 03:15 PM Time Out: 06:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during a Routine Unannounced visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Kaitlyn Marshall, Child Care Consultant and also signed by Tony Rogers, Group Leader, during the visit. An electronic signed copy of the visit summary was emailed to you. Mr. Rogers was present and available to ask and answer questions throughout the visit today. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, CPR / First Aid, special training, CBC qualification, ITS – SIDS, Emergency Medical Care plan, administration of medication, storage of hazardous products, storage of medication, general safety, discipline, adequate / approved space, program records, license posted, and permit restrictions. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-two percent (92%) as of 5/9/25. The last fire drill was practiced on 4/28/25. The last emergency drill, lockdown drill, was practiced on 12/31/24. The last fire inspection was approved on 10/27/23. An inspection was conducted in October 2024, however the inspection form was unable to be located. The program’s most recent sanitation inspection was completed on 4/9/25, with two (2) demerits for a superior rating. The Emergency Medical Care Plan was posted and current. Upon arrival I was greeted by Mr. Rogers and Tony Rogers II. Children played with board games, built small structures with connecting blocks and engaged in a teacher-led gross motor activity. Interactions were positive and nurturing. Supervision was adequate. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were cited during the visit today: Violation Number Comment Rule 716 All stationary equipment, more than 18 inches high, was not installed over protective surfacing. A spring rocker that measured nineteen (19) inches high was not installed overprotective surfacing. .0605(j) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The last shelter-in-place drill was recorded on 12/31/24. .0604(u);.0302(d)(8) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. A certificate for Recognizing and Responding to Suspicions of Child Maltreatment training was not on file for T. Rogers Sr. and T. Rogers II. .1102(g) Technical Assistance provided as follows: Item #716 To reach compliance for this item, protective surfacing, such as mulch, must be added to the fall zone under and around the structure. The fall zone must extend six (6) feet from the structure on all sides. The surfacing must be six (6) inches deep. Please note, if you use wood mulch, it must be double shredded. Alternatively, you could remove the structure to reach compliance. For details, refer to rule. 0605 (j)-(l). Item #1897: To reach compliance with this item, the two (2) staff must complete the training and place the certificates in the staff files. Item #1811: The lockdown drill was conducted during the visit today. This is corrected. Moving forward, plan to conduct a lockdown or shelter-in-place drill every three (3) months. The following items are not cited as violations during the visit today. Due to Tropical Storm Helene, our area is under a state of emergency. You have expressed hardship with meeting compliance with the following item: Item #106: Fire inspection: The last fire inspection was conducted on 10/27/23. The fire extinguishers were inspected in October 2024. You stated the inspection occurred on this date as well, but you did not receive an inspection sheet. We discussed that you will reach out to the fire marshal’s office to obtain a fire inspection. Please note, the fire inspection must be recorded on the form provided by the Division. A blank copy has been included in the email containing this visit summary. Please note, violations may be cited in future visits if compliance is not met. Corrective Action Plan: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 5/27/25. If you need additional time, you can request an extension in writing. If an extension is needed, please send me an email containing the following information: -The violation item # that need an extension -The reason for needing an extension -The new due date that you are requesting -Temporary compliance measures for safety (for example, you can state children will not be present for your vacation week) If an extension is needed, please send me the request by 5/20/25. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: kaitlyn.marshall@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaitlyn Marshall P.O. Box 19531 Asheville, NC 28815 Please call me at 828-713-8192, or email kaitlyn.marshall@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: We discussed screen time rules for school aged and preschool children. Screen time must be limited to thirty (30) minutes per day and must be documented on a log. Please note, for school age children, screen time may be extended as needed for homework. For preschool children, the limit remains at thirty minutes per day. We discussed the facility may need to complete an ownership change due to changes with the sole proprietor. The Application-Facility Profile, Appendix A and Appendix I was given to you today. Additionally, the Preservice Requirements for Administrator form was left with you today. Please complete and return to me when you are able. Please let me know if you have any questions while completing the forms. We discussed the requirements for volunteers. The Volunteer file checklist is attached to the email containing this Visit Summary. Volunteers must be at least thirteen (13) years old. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaitlyn.marshall@dhhs.nc.gov or 828-713-8192, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .0304 · Violation

Name of Operation: FOMA Facility ID: 57000061 Consultant: KAITLYN MARSHALL Operation Type: Center Case Number: Visit Date: 12/18/2024 Number Present: 13 Completed Date: 12/18/2024 Age: From 5 To 12 Total Minutes: 210 Time In: 03:00 PM Time Out: 06:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Kaitlyn Marshall, Child Care Consultant and also signed by Keren Jordan, Administrator, during the visit. A signed copy of the visit summary was emailed to you. Ms. Jordan was present and available to ask and answer questions during the visit today. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-two percent (92%) as of 12/16/24. The facility is operated by sole proprietor, Keren Jordan. Permit type – Four (4) star license issued 10/28/19. Special Services/Restrictions – 1st shift (daytime care), meets enhanced ratios, meets enhanced space, meeting group size at seven point level minus one. The last annual compliance visit was conducted on 10/11/23. The facility was closed on 9/27/24 and 10/1/24. Consultants were unable to travel for visits from 9/26/24 to 11/1/24. The last fire drill was practiced on 11/27/24. The last shelter-in-place drill was practiced on 8/30/24. The last fire inspection was approved on 10/27/23. The last sanitation inspection was conducted on 12/18/24 with ten (10) demerits for a provisional classification. The Emergency Medical Care plan was posted and current. The program does provide transportation. All children are transported from their schools to the facility each day. I monitored two (2) vehicles today. Upon arrival I was greeted by Ms. Jordan and Tony Rodgers, Group Leader. Children were checked into the program and then engaged in free choice center play. Children were bouncing on large balls, playing chasing games, and throwing and kicking smaller balls in the gym area. In the classroom area, children played built small structures with Magnatiles and played board games. Interactions were positive and nurturing. Supervision was adequate. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 115 A summary of the NC Child Care Law was not posted in a prominent place in the center. A Summary of the Law was not posted. G.S. 110-102 721 All equipment and furnishings were not in good repair. The water table on the playground is cracked in three (3) places along the rim. G.S. 110-91(6); .0601(b) 811 Potentially hazardous items including but not limited to power tools, nails, chemicals, propane stoves, lawn mowers, gasoline, or kerosene were not stored in locked areas, removed from the premises, or made inaccessible to children. Two (2) jugs of windshield wiper fluid, two tubes of caulk and two (2) cans of aerosol cleaners were on the porch, accessible to children. .0604(a) Technical assistance was provided as follows: The following items were cited as violations today. Compliance for these items is due by 1/1/25: Cracked Water Table: Plan to repair or remove the cracked water table from the playground space. We discussed when considering repair, plan to cover the edges that could be sharp or provide pinch points. Hazardous Materials: The chemicals were placed in locked storage during the visit today. We discussed that construction is occurring on the property. While this is occurring, plan to keep all chemicals and hazardous materials in locked storage while children are present. Summary of the Law: The Summary of the Law was posted during the visit. It is recommended to use the Program Records Checklist available on the Division’s website, to periodically check to ensure all required postings are present. The following items were not cited as violations today. Due to the impact of Tropical Storm Helene, additional time and guidance is given to reach compliance for certain situations. Please note, violations may occur in future visits if compliance is not reached: Health and Safety Training, Recognizing and Responding to Suspicions of Child Maltreatment training, and On-Going Training Certificates: Certificates for all required trainings must be maintained in staff files according to rules .1102 and .1103. Staff TR did not have current certificates for the trainings listed above. Plan to locate these certificates and place them in the staff member’s file. Technical Assistance was given today on how to locate these trainings in case the certificates are unable to be found and the staff member must retake the course: Health Safety Training: -Go to www.dcdee.nc.moodle.gov -scroll down to the bottom of the page to locate the search bar -type in “ccdf 2024” into the search -enroll in Health and Safety training courses. Recognizing and Responding to Suspicions of Child Maltreatment: -Go to https://preventchildabusenc.org/online-trainings/ and enroll in the course. Shelter-in-place/lockdown drill: The last lockdown drill was conducted on 8/30/24. The next lockdown drill was due 11/30/24. Plan to conduct a lockdown drill or shelter in place drill immediately. Fire Inspection: The last fire inspection was conducted 10/27/23. You stated that you have reached out to the fire marshal but have not been able to reach anyone to schedule the inspection. Continue to reach out and maintain documentation of your communication with the fire marshal’s office. Plan to send the fire inspection to me once completed. Please note, if the inspection is hand written, it must be mailed to the PO Box listed below. If the inspection is completed digitally, you can forward it to me via email. As a reminder, the inspection report must be sent to me within one week of the inspection. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 1/1/25. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: kaitlyn.marshall@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaitlyn Marshall PO Box 19531 Asheville, NC 28815 Please call me at 828-713-8192, or email kaitlyn.marshall@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: We discussed incident reports. As a reminder, all injuries must be documented on a report and recorded on the incident log. It is recommended that any injury that requires any form of First Aid, including band aids and ice, receives an incident report. We discussed updating children’s enrollment applications that state they need a medical action plan if they do not keep medication at the facility. Plan to obtain written documentation from the parents stating that medication is not needed at the facility. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Criminal Background Check: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaitlyn.marshall@dhhs.nc.gov or 828-713-8192, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .1102 · Violation

Name of Operation: FOMA Facility ID: 57000061 Consultant: KAITLYN MARSHALL Operation Type: Center Case Number: Visit Date: 12/18/2024 Number Present: 13 Completed Date: 12/18/2024 Age: From 5 To 12 Total Minutes: 210 Time In: 03:00 PM Time Out: 06:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Kaitlyn Marshall, Child Care Consultant and also signed by Keren Jordan, Administrator, during the visit. A signed copy of the visit summary was emailed to you. Ms. Jordan was present and available to ask and answer questions during the visit today. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-two percent (92%) as of 12/16/24. The facility is operated by sole proprietor, Keren Jordan. Permit type – Four (4) star license issued 10/28/19. Special Services/Restrictions – 1st shift (daytime care), meets enhanced ratios, meets enhanced space, meeting group size at seven point level minus one. The last annual compliance visit was conducted on 10/11/23. The facility was closed on 9/27/24 and 10/1/24. Consultants were unable to travel for visits from 9/26/24 to 11/1/24. The last fire drill was practiced on 11/27/24. The last shelter-in-place drill was practiced on 8/30/24. The last fire inspection was approved on 10/27/23. The last sanitation inspection was conducted on 12/18/24 with ten (10) demerits for a provisional classification. The Emergency Medical Care plan was posted and current. The program does provide transportation. All children are transported from their schools to the facility each day. I monitored two (2) vehicles today. Upon arrival I was greeted by Ms. Jordan and Tony Rodgers, Group Leader. Children were checked into the program and then engaged in free choice center play. Children were bouncing on large balls, playing chasing games, and throwing and kicking smaller balls in the gym area. In the classroom area, children played built small structures with Magnatiles and played board games. Interactions were positive and nurturing. Supervision was adequate. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 115 A summary of the NC Child Care Law was not posted in a prominent place in the center. A Summary of the Law was not posted. G.S. 110-102 721 All equipment and furnishings were not in good repair. The water table on the playground is cracked in three (3) places along the rim. G.S. 110-91(6); .0601(b) 811 Potentially hazardous items including but not limited to power tools, nails, chemicals, propane stoves, lawn mowers, gasoline, or kerosene were not stored in locked areas, removed from the premises, or made inaccessible to children. Two (2) jugs of windshield wiper fluid, two tubes of caulk and two (2) cans of aerosol cleaners were on the porch, accessible to children. .0604(a) Technical assistance was provided as follows: The following items were cited as violations today. Compliance for these items is due by 1/1/25: Cracked Water Table: Plan to repair or remove the cracked water table from the playground space. We discussed when considering repair, plan to cover the edges that could be sharp or provide pinch points. Hazardous Materials: The chemicals were placed in locked storage during the visit today. We discussed that construction is occurring on the property. While this is occurring, plan to keep all chemicals and hazardous materials in locked storage while children are present. Summary of the Law: The Summary of the Law was posted during the visit. It is recommended to use the Program Records Checklist available on the Division’s website, to periodically check to ensure all required postings are present. The following items were not cited as violations today. Due to the impact of Tropical Storm Helene, additional time and guidance is given to reach compliance for certain situations. Please note, violations may occur in future visits if compliance is not reached: Health and Safety Training, Recognizing and Responding to Suspicions of Child Maltreatment training, and On-Going Training Certificates: Certificates for all required trainings must be maintained in staff files according to rules .1102 and .1103. Staff TR did not have current certificates for the trainings listed above. Plan to locate these certificates and place them in the staff member’s file. Technical Assistance was given today on how to locate these trainings in case the certificates are unable to be found and the staff member must retake the course: Health Safety Training: -Go to www.dcdee.nc.moodle.gov -scroll down to the bottom of the page to locate the search bar -type in “ccdf 2024” into the search -enroll in Health and Safety training courses. Recognizing and Responding to Suspicions of Child Maltreatment: -Go to https://preventchildabusenc.org/online-trainings/ and enroll in the course. Shelter-in-place/lockdown drill: The last lockdown drill was conducted on 8/30/24. The next lockdown drill was due 11/30/24. Plan to conduct a lockdown drill or shelter in place drill immediately. Fire Inspection: The last fire inspection was conducted 10/27/23. You stated that you have reached out to the fire marshal but have not been able to reach anyone to schedule the inspection. Continue to reach out and maintain documentation of your communication with the fire marshal’s office. Plan to send the fire inspection to me once completed. Please note, if the inspection is hand written, it must be mailed to the PO Box listed below. If the inspection is completed digitally, you can forward it to me via email. As a reminder, the inspection report must be sent to me within one week of the inspection. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 1/1/25. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: kaitlyn.marshall@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaitlyn Marshall PO Box 19531 Asheville, NC 28815 Please call me at 828-713-8192, or email kaitlyn.marshall@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: We discussed incident reports. As a reminder, all injuries must be documented on a report and recorded on the incident log. It is recommended that any injury that requires any form of First Aid, including band aids and ice, receives an incident report. We discussed updating children’s enrollment applications that state they need a medical action plan if they do not keep medication at the facility. Plan to obtain written documentation from the parents stating that medication is not needed at the facility. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Criminal Background Check: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaitlyn.marshall@dhhs.nc.gov or 828-713-8192, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1703 · Violation

Name of Operation: FOMA Facility ID: 57000061 Consultant: KAITLYN MARSHALL Operation Type: Center Case Number: Visit Date: 12/18/2024 Number Present: 13 Completed Date: 12/18/2024 Age: From 5 To 12 Total Minutes: 210 Time In: 03:00 PM Time Out: 06:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Kaitlyn Marshall, Child Care Consultant and also signed by Keren Jordan, Administrator, during the visit. A signed copy of the visit summary was emailed to you. Ms. Jordan was present and available to ask and answer questions during the visit today. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-two percent (92%) as of 12/16/24. The facility is operated by sole proprietor, Keren Jordan. Permit type – Four (4) star license issued 10/28/19. Special Services/Restrictions – 1st shift (daytime care), meets enhanced ratios, meets enhanced space, meeting group size at seven point level minus one. The last annual compliance visit was conducted on 10/11/23. The facility was closed on 9/27/24 and 10/1/24. Consultants were unable to travel for visits from 9/26/24 to 11/1/24. The last fire drill was practiced on 11/27/24. The last shelter-in-place drill was practiced on 8/30/24. The last fire inspection was approved on 10/27/23. The last sanitation inspection was conducted on 12/18/24 with ten (10) demerits for a provisional classification. The Emergency Medical Care plan was posted and current. The program does provide transportation. All children are transported from their schools to the facility each day. I monitored two (2) vehicles today. Upon arrival I was greeted by Ms. Jordan and Tony Rodgers, Group Leader. Children were checked into the program and then engaged in free choice center play. Children were bouncing on large balls, playing chasing games, and throwing and kicking smaller balls in the gym area. In the classroom area, children played built small structures with Magnatiles and played board games. Interactions were positive and nurturing. Supervision was adequate. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 115 A summary of the NC Child Care Law was not posted in a prominent place in the center. A Summary of the Law was not posted. G.S. 110-102 721 All equipment and furnishings were not in good repair. The water table on the playground is cracked in three (3) places along the rim. G.S. 110-91(6); .0601(b) 811 Potentially hazardous items including but not limited to power tools, nails, chemicals, propane stoves, lawn mowers, gasoline, or kerosene were not stored in locked areas, removed from the premises, or made inaccessible to children. Two (2) jugs of windshield wiper fluid, two tubes of caulk and two (2) cans of aerosol cleaners were on the porch, accessible to children. .0604(a) Technical assistance was provided as follows: The following items were cited as violations today. Compliance for these items is due by 1/1/25: Cracked Water Table: Plan to repair or remove the cracked water table from the playground space. We discussed when considering repair, plan to cover the edges that could be sharp or provide pinch points. Hazardous Materials: The chemicals were placed in locked storage during the visit today. We discussed that construction is occurring on the property. While this is occurring, plan to keep all chemicals and hazardous materials in locked storage while children are present. Summary of the Law: The Summary of the Law was posted during the visit. It is recommended to use the Program Records Checklist available on the Division’s website, to periodically check to ensure all required postings are present. The following items were not cited as violations today. Due to the impact of Tropical Storm Helene, additional time and guidance is given to reach compliance for certain situations. Please note, violations may occur in future visits if compliance is not reached: Health and Safety Training, Recognizing and Responding to Suspicions of Child Maltreatment training, and On-Going Training Certificates: Certificates for all required trainings must be maintained in staff files according to rules .1102 and .1103. Staff TR did not have current certificates for the trainings listed above. Plan to locate these certificates and place them in the staff member’s file. Technical Assistance was given today on how to locate these trainings in case the certificates are unable to be found and the staff member must retake the course: Health Safety Training: -Go to www.dcdee.nc.moodle.gov -scroll down to the bottom of the page to locate the search bar -type in “ccdf 2024” into the search -enroll in Health and Safety training courses. Recognizing and Responding to Suspicions of Child Maltreatment: -Go to https://preventchildabusenc.org/online-trainings/ and enroll in the course. Shelter-in-place/lockdown drill: The last lockdown drill was conducted on 8/30/24. The next lockdown drill was due 11/30/24. Plan to conduct a lockdown drill or shelter in place drill immediately. Fire Inspection: The last fire inspection was conducted 10/27/23. You stated that you have reached out to the fire marshal but have not been able to reach anyone to schedule the inspection. Continue to reach out and maintain documentation of your communication with the fire marshal’s office. Plan to send the fire inspection to me once completed. Please note, if the inspection is hand written, it must be mailed to the PO Box listed below. If the inspection is completed digitally, you can forward it to me via email. As a reminder, the inspection report must be sent to me within one week of the inspection. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 1/1/25. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: kaitlyn.marshall@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaitlyn Marshall PO Box 19531 Asheville, NC 28815 Please call me at 828-713-8192, or email kaitlyn.marshall@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: We discussed incident reports. As a reminder, all injuries must be documented on a report and recorded on the incident log. It is recommended that any injury that requires any form of First Aid, including band aids and ice, receives an incident report. We discussed updating children’s enrollment applications that state they need a medical action plan if they do not keep medication at the facility. Plan to obtain written documentation from the parents stating that medication is not needed at the facility. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Criminal Background Check: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaitlyn.marshall@dhhs.nc.gov or 828-713-8192, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .2830 · Violation

Name of Operation: FOMA Facility ID: 57000061 Consultant: KAITLYN MARSHALL Operation Type: Center Case Number: Visit Date: 12/18/2024 Number Present: 13 Completed Date: 12/18/2024 Age: From 5 To 12 Total Minutes: 210 Time In: 03:00 PM Time Out: 06:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Kaitlyn Marshall, Child Care Consultant and also signed by Keren Jordan, Administrator, during the visit. A signed copy of the visit summary was emailed to you. Ms. Jordan was present and available to ask and answer questions during the visit today. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-two percent (92%) as of 12/16/24. The facility is operated by sole proprietor, Keren Jordan. Permit type – Four (4) star license issued 10/28/19. Special Services/Restrictions – 1st shift (daytime care), meets enhanced ratios, meets enhanced space, meeting group size at seven point level minus one. The last annual compliance visit was conducted on 10/11/23. The facility was closed on 9/27/24 and 10/1/24. Consultants were unable to travel for visits from 9/26/24 to 11/1/24. The last fire drill was practiced on 11/27/24. The last shelter-in-place drill was practiced on 8/30/24. The last fire inspection was approved on 10/27/23. The last sanitation inspection was conducted on 12/18/24 with ten (10) demerits for a provisional classification. The Emergency Medical Care plan was posted and current. The program does provide transportation. All children are transported from their schools to the facility each day. I monitored two (2) vehicles today. Upon arrival I was greeted by Ms. Jordan and Tony Rodgers, Group Leader. Children were checked into the program and then engaged in free choice center play. Children were bouncing on large balls, playing chasing games, and throwing and kicking smaller balls in the gym area. In the classroom area, children played built small structures with Magnatiles and played board games. Interactions were positive and nurturing. Supervision was adequate. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 115 A summary of the NC Child Care Law was not posted in a prominent place in the center. A Summary of the Law was not posted. G.S. 110-102 721 All equipment and furnishings were not in good repair. The water table on the playground is cracked in three (3) places along the rim. G.S. 110-91(6); .0601(b) 811 Potentially hazardous items including but not limited to power tools, nails, chemicals, propane stoves, lawn mowers, gasoline, or kerosene were not stored in locked areas, removed from the premises, or made inaccessible to children. Two (2) jugs of windshield wiper fluid, two tubes of caulk and two (2) cans of aerosol cleaners were on the porch, accessible to children. .0604(a) Technical assistance was provided as follows: The following items were cited as violations today. Compliance for these items is due by 1/1/25: Cracked Water Table: Plan to repair or remove the cracked water table from the playground space. We discussed when considering repair, plan to cover the edges that could be sharp or provide pinch points. Hazardous Materials: The chemicals were placed in locked storage during the visit today. We discussed that construction is occurring on the property. While this is occurring, plan to keep all chemicals and hazardous materials in locked storage while children are present. Summary of the Law: The Summary of the Law was posted during the visit. It is recommended to use the Program Records Checklist available on the Division’s website, to periodically check to ensure all required postings are present. The following items were not cited as violations today. Due to the impact of Tropical Storm Helene, additional time and guidance is given to reach compliance for certain situations. Please note, violations may occur in future visits if compliance is not reached: Health and Safety Training, Recognizing and Responding to Suspicions of Child Maltreatment training, and On-Going Training Certificates: Certificates for all required trainings must be maintained in staff files according to rules .1102 and .1103. Staff TR did not have current certificates for the trainings listed above. Plan to locate these certificates and place them in the staff member’s file. Technical Assistance was given today on how to locate these trainings in case the certificates are unable to be found and the staff member must retake the course: Health Safety Training: -Go to www.dcdee.nc.moodle.gov -scroll down to the bottom of the page to locate the search bar -type in “ccdf 2024” into the search -enroll in Health and Safety training courses. Recognizing and Responding to Suspicions of Child Maltreatment: -Go to https://preventchildabusenc.org/online-trainings/ and enroll in the course. Shelter-in-place/lockdown drill: The last lockdown drill was conducted on 8/30/24. The next lockdown drill was due 11/30/24. Plan to conduct a lockdown drill or shelter in place drill immediately. Fire Inspection: The last fire inspection was conducted 10/27/23. You stated that you have reached out to the fire marshal but have not been able to reach anyone to schedule the inspection. Continue to reach out and maintain documentation of your communication with the fire marshal’s office. Plan to send the fire inspection to me once completed. Please note, if the inspection is hand written, it must be mailed to the PO Box listed below. If the inspection is completed digitally, you can forward it to me via email. As a reminder, the inspection report must be sent to me within one week of the inspection. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 1/1/25. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: kaitlyn.marshall@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaitlyn Marshall PO Box 19531 Asheville, NC 28815 Please call me at 828-713-8192, or email kaitlyn.marshall@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: We discussed incident reports. As a reminder, all injuries must be documented on a report and recorded on the incident log. It is recommended that any injury that requires any form of First Aid, including band aids and ice, receives an incident report. We discussed updating children’s enrollment applications that state they need a medical action plan if they do not keep medication at the facility. Plan to obtain written documentation from the parents stating that medication is not needed at the facility. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Criminal Background Check: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaitlyn.marshall@dhhs.nc.gov or 828-713-8192, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-102 · Violation

Name of Operation: FOMA Facility ID: 57000061 Consultant: KAITLYN MARSHALL Operation Type: Center Case Number: Visit Date: 12/18/2024 Number Present: 13 Completed Date: 12/18/2024 Age: From 5 To 12 Total Minutes: 210 Time In: 03:00 PM Time Out: 06:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Kaitlyn Marshall, Child Care Consultant and also signed by Keren Jordan, Administrator, during the visit. A signed copy of the visit summary was emailed to you. Ms. Jordan was present and available to ask and answer questions during the visit today. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-two percent (92%) as of 12/16/24. The facility is operated by sole proprietor, Keren Jordan. Permit type – Four (4) star license issued 10/28/19. Special Services/Restrictions – 1st shift (daytime care), meets enhanced ratios, meets enhanced space, meeting group size at seven point level minus one. The last annual compliance visit was conducted on 10/11/23. The facility was closed on 9/27/24 and 10/1/24. Consultants were unable to travel for visits from 9/26/24 to 11/1/24. The last fire drill was practiced on 11/27/24. The last shelter-in-place drill was practiced on 8/30/24. The last fire inspection was approved on 10/27/23. The last sanitation inspection was conducted on 12/18/24 with ten (10) demerits for a provisional classification. The Emergency Medical Care plan was posted and current. The program does provide transportation. All children are transported from their schools to the facility each day. I monitored two (2) vehicles today. Upon arrival I was greeted by Ms. Jordan and Tony Rodgers, Group Leader. Children were checked into the program and then engaged in free choice center play. Children were bouncing on large balls, playing chasing games, and throwing and kicking smaller balls in the gym area. In the classroom area, children played built small structures with Magnatiles and played board games. Interactions were positive and nurturing. Supervision was adequate. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 115 A summary of the NC Child Care Law was not posted in a prominent place in the center. A Summary of the Law was not posted. G.S. 110-102 721 All equipment and furnishings were not in good repair. The water table on the playground is cracked in three (3) places along the rim. G.S. 110-91(6); .0601(b) 811 Potentially hazardous items including but not limited to power tools, nails, chemicals, propane stoves, lawn mowers, gasoline, or kerosene were not stored in locked areas, removed from the premises, or made inaccessible to children. Two (2) jugs of windshield wiper fluid, two tubes of caulk and two (2) cans of aerosol cleaners were on the porch, accessible to children. .0604(a) Technical assistance was provided as follows: The following items were cited as violations today. Compliance for these items is due by 1/1/25: Cracked Water Table: Plan to repair or remove the cracked water table from the playground space. We discussed when considering repair, plan to cover the edges that could be sharp or provide pinch points. Hazardous Materials: The chemicals were placed in locked storage during the visit today. We discussed that construction is occurring on the property. While this is occurring, plan to keep all chemicals and hazardous materials in locked storage while children are present. Summary of the Law: The Summary of the Law was posted during the visit. It is recommended to use the Program Records Checklist available on the Division’s website, to periodically check to ensure all required postings are present. The following items were not cited as violations today. Due to the impact of Tropical Storm Helene, additional time and guidance is given to reach compliance for certain situations. Please note, violations may occur in future visits if compliance is not reached: Health and Safety Training, Recognizing and Responding to Suspicions of Child Maltreatment training, and On-Going Training Certificates: Certificates for all required trainings must be maintained in staff files according to rules .1102 and .1103. Staff TR did not have current certificates for the trainings listed above. Plan to locate these certificates and place them in the staff member’s file. Technical Assistance was given today on how to locate these trainings in case the certificates are unable to be found and the staff member must retake the course: Health Safety Training: -Go to www.dcdee.nc.moodle.gov -scroll down to the bottom of the page to locate the search bar -type in “ccdf 2024” into the search -enroll in Health and Safety training courses. Recognizing and Responding to Suspicions of Child Maltreatment: -Go to https://preventchildabusenc.org/online-trainings/ and enroll in the course. Shelter-in-place/lockdown drill: The last lockdown drill was conducted on 8/30/24. The next lockdown drill was due 11/30/24. Plan to conduct a lockdown drill or shelter in place drill immediately. Fire Inspection: The last fire inspection was conducted 10/27/23. You stated that you have reached out to the fire marshal but have not been able to reach anyone to schedule the inspection. Continue to reach out and maintain documentation of your communication with the fire marshal’s office. Plan to send the fire inspection to me once completed. Please note, if the inspection is hand written, it must be mailed to the PO Box listed below. If the inspection is completed digitally, you can forward it to me via email. As a reminder, the inspection report must be sent to me within one week of the inspection. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 1/1/25. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: kaitlyn.marshall@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaitlyn Marshall PO Box 19531 Asheville, NC 28815 Please call me at 828-713-8192, or email kaitlyn.marshall@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: We discussed incident reports. As a reminder, all injuries must be documented on a report and recorded on the incident log. It is recommended that any injury that requires any form of First Aid, including band aids and ice, receives an incident report. We discussed updating children’s enrollment applications that state they need a medical action plan if they do not keep medication at the facility. Plan to obtain written documentation from the parents stating that medication is not needed at the facility. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Criminal Background Check: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaitlyn.marshall@dhhs.nc.gov or 828-713-8192, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: FOMA Facility ID: 57000061 Consultant: KAITLYN MARSHALL Operation Type: Center Case Number: Visit Date: 12/18/2024 Number Present: 13 Completed Date: 12/18/2024 Age: From 5 To 12 Total Minutes: 210 Time In: 03:00 PM Time Out: 06:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Kaitlyn Marshall, Child Care Consultant and also signed by Keren Jordan, Administrator, during the visit. A signed copy of the visit summary was emailed to you. Ms. Jordan was present and available to ask and answer questions during the visit today. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-two percent (92%) as of 12/16/24. The facility is operated by sole proprietor, Keren Jordan. Permit type – Four (4) star license issued 10/28/19. Special Services/Restrictions – 1st shift (daytime care), meets enhanced ratios, meets enhanced space, meeting group size at seven point level minus one. The last annual compliance visit was conducted on 10/11/23. The facility was closed on 9/27/24 and 10/1/24. Consultants were unable to travel for visits from 9/26/24 to 11/1/24. The last fire drill was practiced on 11/27/24. The last shelter-in-place drill was practiced on 8/30/24. The last fire inspection was approved on 10/27/23. The last sanitation inspection was conducted on 12/18/24 with ten (10) demerits for a provisional classification. The Emergency Medical Care plan was posted and current. The program does provide transportation. All children are transported from their schools to the facility each day. I monitored two (2) vehicles today. Upon arrival I was greeted by Ms. Jordan and Tony Rodgers, Group Leader. Children were checked into the program and then engaged in free choice center play. Children were bouncing on large balls, playing chasing games, and throwing and kicking smaller balls in the gym area. In the classroom area, children played built small structures with Magnatiles and played board games. Interactions were positive and nurturing. Supervision was adequate. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 115 A summary of the NC Child Care Law was not posted in a prominent place in the center. A Summary of the Law was not posted. G.S. 110-102 721 All equipment and furnishings were not in good repair. The water table on the playground is cracked in three (3) places along the rim. G.S. 110-91(6); .0601(b) 811 Potentially hazardous items including but not limited to power tools, nails, chemicals, propane stoves, lawn mowers, gasoline, or kerosene were not stored in locked areas, removed from the premises, or made inaccessible to children. Two (2) jugs of windshield wiper fluid, two tubes of caulk and two (2) cans of aerosol cleaners were on the porch, accessible to children. .0604(a) Technical assistance was provided as follows: The following items were cited as violations today. Compliance for these items is due by 1/1/25: Cracked Water Table: Plan to repair or remove the cracked water table from the playground space. We discussed when considering repair, plan to cover the edges that could be sharp or provide pinch points. Hazardous Materials: The chemicals were placed in locked storage during the visit today. We discussed that construction is occurring on the property. While this is occurring, plan to keep all chemicals and hazardous materials in locked storage while children are present. Summary of the Law: The Summary of the Law was posted during the visit. It is recommended to use the Program Records Checklist available on the Division’s website, to periodically check to ensure all required postings are present. The following items were not cited as violations today. Due to the impact of Tropical Storm Helene, additional time and guidance is given to reach compliance for certain situations. Please note, violations may occur in future visits if compliance is not reached: Health and Safety Training, Recognizing and Responding to Suspicions of Child Maltreatment training, and On-Going Training Certificates: Certificates for all required trainings must be maintained in staff files according to rules .1102 and .1103. Staff TR did not have current certificates for the trainings listed above. Plan to locate these certificates and place them in the staff member’s file. Technical Assistance was given today on how to locate these trainings in case the certificates are unable to be found and the staff member must retake the course: Health Safety Training: -Go to www.dcdee.nc.moodle.gov -scroll down to the bottom of the page to locate the search bar -type in “ccdf 2024” into the search -enroll in Health and Safety training courses. Recognizing and Responding to Suspicions of Child Maltreatment: -Go to https://preventchildabusenc.org/online-trainings/ and enroll in the course. Shelter-in-place/lockdown drill: The last lockdown drill was conducted on 8/30/24. The next lockdown drill was due 11/30/24. Plan to conduct a lockdown drill or shelter in place drill immediately. Fire Inspection: The last fire inspection was conducted 10/27/23. You stated that you have reached out to the fire marshal but have not been able to reach anyone to schedule the inspection. Continue to reach out and maintain documentation of your communication with the fire marshal’s office. Plan to send the fire inspection to me once completed. Please note, if the inspection is hand written, it must be mailed to the PO Box listed below. If the inspection is completed digitally, you can forward it to me via email. As a reminder, the inspection report must be sent to me within one week of the inspection. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 1/1/25. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: kaitlyn.marshall@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaitlyn Marshall PO Box 19531 Asheville, NC 28815 Please call me at 828-713-8192, or email kaitlyn.marshall@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: We discussed incident reports. As a reminder, all injuries must be documented on a report and recorded on the incident log. It is recommended that any injury that requires any form of First Aid, including band aids and ice, receives an incident report. We discussed updating children’s enrollment applications that state they need a medical action plan if they do not keep medication at the facility. Plan to obtain written documentation from the parents stating that medication is not needed at the facility. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Criminal Background Check: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaitlyn.marshall@dhhs.nc.gov or 828-713-8192, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: FOMA Facility ID: 57000061 Consultant: KAITLYN MARSHALL Operation Type: Center Case Number: Visit Date: 12/18/2024 Number Present: 13 Completed Date: 12/18/2024 Age: From 5 To 12 Total Minutes: 210 Time In: 03:00 PM Time Out: 06:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Kaitlyn Marshall, Child Care Consultant and also signed by Keren Jordan, Administrator, during the visit. A signed copy of the visit summary was emailed to you. Ms. Jordan was present and available to ask and answer questions during the visit today. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-two percent (92%) as of 12/16/24. The facility is operated by sole proprietor, Keren Jordan. Permit type – Four (4) star license issued 10/28/19. Special Services/Restrictions – 1st shift (daytime care), meets enhanced ratios, meets enhanced space, meeting group size at seven point level minus one. The last annual compliance visit was conducted on 10/11/23. The facility was closed on 9/27/24 and 10/1/24. Consultants were unable to travel for visits from 9/26/24 to 11/1/24. The last fire drill was practiced on 11/27/24. The last shelter-in-place drill was practiced on 8/30/24. The last fire inspection was approved on 10/27/23. The last sanitation inspection was conducted on 12/18/24 with ten (10) demerits for a provisional classification. The Emergency Medical Care plan was posted and current. The program does provide transportation. All children are transported from their schools to the facility each day. I monitored two (2) vehicles today. Upon arrival I was greeted by Ms. Jordan and Tony Rodgers, Group Leader. Children were checked into the program and then engaged in free choice center play. Children were bouncing on large balls, playing chasing games, and throwing and kicking smaller balls in the gym area. In the classroom area, children played built small structures with Magnatiles and played board games. Interactions were positive and nurturing. Supervision was adequate. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 115 A summary of the NC Child Care Law was not posted in a prominent place in the center. A Summary of the Law was not posted. G.S. 110-102 721 All equipment and furnishings were not in good repair. The water table on the playground is cracked in three (3) places along the rim. G.S. 110-91(6); .0601(b) 811 Potentially hazardous items including but not limited to power tools, nails, chemicals, propane stoves, lawn mowers, gasoline, or kerosene were not stored in locked areas, removed from the premises, or made inaccessible to children. Two (2) jugs of windshield wiper fluid, two tubes of caulk and two (2) cans of aerosol cleaners were on the porch, accessible to children. .0604(a) Technical assistance was provided as follows: The following items were cited as violations today. Compliance for these items is due by 1/1/25: Cracked Water Table: Plan to repair or remove the cracked water table from the playground space. We discussed when considering repair, plan to cover the edges that could be sharp or provide pinch points. Hazardous Materials: The chemicals were placed in locked storage during the visit today. We discussed that construction is occurring on the property. While this is occurring, plan to keep all chemicals and hazardous materials in locked storage while children are present. Summary of the Law: The Summary of the Law was posted during the visit. It is recommended to use the Program Records Checklist available on the Division’s website, to periodically check to ensure all required postings are present. The following items were not cited as violations today. Due to the impact of Tropical Storm Helene, additional time and guidance is given to reach compliance for certain situations. Please note, violations may occur in future visits if compliance is not reached: Health and Safety Training, Recognizing and Responding to Suspicions of Child Maltreatment training, and On-Going Training Certificates: Certificates for all required trainings must be maintained in staff files according to rules .1102 and .1103. Staff TR did not have current certificates for the trainings listed above. Plan to locate these certificates and place them in the staff member’s file. Technical Assistance was given today on how to locate these trainings in case the certificates are unable to be found and the staff member must retake the course: Health Safety Training: -Go to www.dcdee.nc.moodle.gov -scroll down to the bottom of the page to locate the search bar -type in “ccdf 2024” into the search -enroll in Health and Safety training courses. Recognizing and Responding to Suspicions of Child Maltreatment: -Go to https://preventchildabusenc.org/online-trainings/ and enroll in the course. Shelter-in-place/lockdown drill: The last lockdown drill was conducted on 8/30/24. The next lockdown drill was due 11/30/24. Plan to conduct a lockdown drill or shelter in place drill immediately. Fire Inspection: The last fire inspection was conducted 10/27/23. You stated that you have reached out to the fire marshal but have not been able to reach anyone to schedule the inspection. Continue to reach out and maintain documentation of your communication with the fire marshal’s office. Plan to send the fire inspection to me once completed. Please note, if the inspection is hand written, it must be mailed to the PO Box listed below. If the inspection is completed digitally, you can forward it to me via email. As a reminder, the inspection report must be sent to me within one week of the inspection. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 1/1/25. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: kaitlyn.marshall@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaitlyn Marshall PO Box 19531 Asheville, NC 28815 Please call me at 828-713-8192, or email kaitlyn.marshall@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: We discussed incident reports. As a reminder, all injuries must be documented on a report and recorded on the incident log. It is recommended that any injury that requires any form of First Aid, including band aids and ice, receives an incident report. We discussed updating children’s enrollment applications that state they need a medical action plan if they do not keep medication at the facility. Plan to obtain written documentation from the parents stating that medication is not needed at the facility. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Criminal Background Check: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaitlyn.marshall@dhhs.nc.gov or 828-713-8192, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: FOMA Facility ID: 57000061 Consultant: KAITLYN MARSHALL Operation Type: Center Case Number: Visit Date: 12/18/2024 Number Present: 13 Completed Date: 12/18/2024 Age: From 5 To 12 Total Minutes: 210 Time In: 03:00 PM Time Out: 06:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Kaitlyn Marshall, Child Care Consultant and also signed by Keren Jordan, Administrator, during the visit. A signed copy of the visit summary was emailed to you. Ms. Jordan was present and available to ask and answer questions during the visit today. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-two percent (92%) as of 12/16/24. The facility is operated by sole proprietor, Keren Jordan. Permit type – Four (4) star license issued 10/28/19. Special Services/Restrictions – 1st shift (daytime care), meets enhanced ratios, meets enhanced space, meeting group size at seven point level minus one. The last annual compliance visit was conducted on 10/11/23. The facility was closed on 9/27/24 and 10/1/24. Consultants were unable to travel for visits from 9/26/24 to 11/1/24. The last fire drill was practiced on 11/27/24. The last shelter-in-place drill was practiced on 8/30/24. The last fire inspection was approved on 10/27/23. The last sanitation inspection was conducted on 12/18/24 with ten (10) demerits for a provisional classification. The Emergency Medical Care plan was posted and current. The program does provide transportation. All children are transported from their schools to the facility each day. I monitored two (2) vehicles today. Upon arrival I was greeted by Ms. Jordan and Tony Rodgers, Group Leader. Children were checked into the program and then engaged in free choice center play. Children were bouncing on large balls, playing chasing games, and throwing and kicking smaller balls in the gym area. In the classroom area, children played built small structures with Magnatiles and played board games. Interactions were positive and nurturing. Supervision was adequate. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 115 A summary of the NC Child Care Law was not posted in a prominent place in the center. A Summary of the Law was not posted. G.S. 110-102 721 All equipment and furnishings were not in good repair. The water table on the playground is cracked in three (3) places along the rim. G.S. 110-91(6); .0601(b) 811 Potentially hazardous items including but not limited to power tools, nails, chemicals, propane stoves, lawn mowers, gasoline, or kerosene were not stored in locked areas, removed from the premises, or made inaccessible to children. Two (2) jugs of windshield wiper fluid, two tubes of caulk and two (2) cans of aerosol cleaners were on the porch, accessible to children. .0604(a) Technical assistance was provided as follows: The following items were cited as violations today. Compliance for these items is due by 1/1/25: Cracked Water Table: Plan to repair or remove the cracked water table from the playground space. We discussed when considering repair, plan to cover the edges that could be sharp or provide pinch points. Hazardous Materials: The chemicals were placed in locked storage during the visit today. We discussed that construction is occurring on the property. While this is occurring, plan to keep all chemicals and hazardous materials in locked storage while children are present. Summary of the Law: The Summary of the Law was posted during the visit. It is recommended to use the Program Records Checklist available on the Division’s website, to periodically check to ensure all required postings are present. The following items were not cited as violations today. Due to the impact of Tropical Storm Helene, additional time and guidance is given to reach compliance for certain situations. Please note, violations may occur in future visits if compliance is not reached: Health and Safety Training, Recognizing and Responding to Suspicions of Child Maltreatment training, and On-Going Training Certificates: Certificates for all required trainings must be maintained in staff files according to rules .1102 and .1103. Staff TR did not have current certificates for the trainings listed above. Plan to locate these certificates and place them in the staff member’s file. Technical Assistance was given today on how to locate these trainings in case the certificates are unable to be found and the staff member must retake the course: Health Safety Training: -Go to www.dcdee.nc.moodle.gov -scroll down to the bottom of the page to locate the search bar -type in “ccdf 2024” into the search -enroll in Health and Safety training courses. Recognizing and Responding to Suspicions of Child Maltreatment: -Go to https://preventchildabusenc.org/online-trainings/ and enroll in the course. Shelter-in-place/lockdown drill: The last lockdown drill was conducted on 8/30/24. The next lockdown drill was due 11/30/24. Plan to conduct a lockdown drill or shelter in place drill immediately. Fire Inspection: The last fire inspection was conducted 10/27/23. You stated that you have reached out to the fire marshal but have not been able to reach anyone to schedule the inspection. Continue to reach out and maintain documentation of your communication with the fire marshal’s office. Plan to send the fire inspection to me once completed. Please note, if the inspection is hand written, it must be mailed to the PO Box listed below. If the inspection is completed digitally, you can forward it to me via email. As a reminder, the inspection report must be sent to me within one week of the inspection. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 1/1/25. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: kaitlyn.marshall@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaitlyn Marshall PO Box 19531 Asheville, NC 28815 Please call me at 828-713-8192, or email kaitlyn.marshall@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: We discussed incident reports. As a reminder, all injuries must be documented on a report and recorded on the incident log. It is recommended that any injury that requires any form of First Aid, including band aids and ice, receives an incident report. We discussed updating children’s enrollment applications that state they need a medical action plan if they do not keep medication at the facility. Plan to obtain written documentation from the parents stating that medication is not needed at the facility. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Criminal Background Check: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaitlyn.marshall@dhhs.nc.gov or 828-713-8192, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0304 · Violation

Name of Operation: FOMA Facility ID: 57000061 Consultant: SIDNEY MCCRORY Operation Type: Center Case Number: Visit Date: 4/24/2024 Number Present: 16 Completed Date: 4/24/2024 Age: From 5 To 12 Total Minutes: 125 Time In: 03:25 PM Time Out: 05:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of this routine unannounced visit was to conduct limited compliance monitoring and offer consultation to the program. This center operates with a four Star License. Keren Jordon, Administrator, accompanied me today during the walk through. The program’s annual compliance visit was conducted on 11/23/23. The following items were monitored today: Supervision Staff Child Ratios CPR First Aid Special Training Criminal Record Checks Completed Emergency Medical Care Plan Administration of Medication Storage of Hazardous Substances Storage of Medication Adequate/Approved Space General Safety Discipline Program Records License Posted Permit Restrictions Upon arrival I introduced my presence to the Administrator. I observed the group of school agers working on homework at designated tables and playing kickball in the large play area. Some school-agers were engaged in open Art activities. There was no new employee during today’s visit. Permit type – Four Star License Special Services/Restrictions – Daytime care only; Meeting group size at the seven-point level minus one; Enhanced Ratio: Enhanced space; The last annual compliance visit was conducted on 10/11/23. The last fire drill was practiced on 3/29/24. The last shelter-in-place drill was practiced on 1/31/24. The last fire inspection was approved on 10/27/23. The last sanitation inspection was conducted on 12/21/23 with eight (8) demerits for a Superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine The following violations were documented during today’s visit. Technical assistance was provided as follows: Violation Number Comment Rule 829 Gas tanks, gas, and/or charcoal grills, were not inaccessible or in a protective enclosure, making them accessible to children. A grill and smoker were accessible to children on the entrance porch for this facility. Move grills where children can not access them. The side porch when closed would be a good option. .0604(n) Technical assistance was provided as follows: Gas tanks and grills Accessible Item 0829-Gas tanks, gas, and/or charcoal grills, were not inaccessible or in a protective enclosure, making them accessible to children. Note: A grill and smoker were accessible to children on the entrance porch for this facility. Move grills where children can not access them. The side porch when closed would be a good option. 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (n) Gas tanks and gas or charcoal grills shall be inaccessible to children or shall be in a protective enclosure. Consultation. Your prep year will start 7/1/24. You will receive more information from me in June. Your Summer Program will start June 3, 2024. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable to your program. All rules/laws cannot be verbally reviewed during any licensing visit Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you as needed. Please continue to visit DCDEE’s website to get the latest COVID-19 information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at Sidney.McCrory@dhhs.nc.gov or 828.550.7655, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .0604 · Violation

Name of Operation: FOMA Facility ID: 57000061 Consultant: SIDNEY MCCRORY Operation Type: Center Case Number: Visit Date: 4/24/2024 Number Present: 16 Completed Date: 4/24/2024 Age: From 5 To 12 Total Minutes: 125 Time In: 03:25 PM Time Out: 05:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of this routine unannounced visit was to conduct limited compliance monitoring and offer consultation to the program. This center operates with a four Star License. Keren Jordon, Administrator, accompanied me today during the walk through. The program’s annual compliance visit was conducted on 11/23/23. The following items were monitored today: Supervision Staff Child Ratios CPR First Aid Special Training Criminal Record Checks Completed Emergency Medical Care Plan Administration of Medication Storage of Hazardous Substances Storage of Medication Adequate/Approved Space General Safety Discipline Program Records License Posted Permit Restrictions Upon arrival I introduced my presence to the Administrator. I observed the group of school agers working on homework at designated tables and playing kickball in the large play area. Some school-agers were engaged in open Art activities. There was no new employee during today’s visit. Permit type – Four Star License Special Services/Restrictions – Daytime care only; Meeting group size at the seven-point level minus one; Enhanced Ratio: Enhanced space; The last annual compliance visit was conducted on 10/11/23. The last fire drill was practiced on 3/29/24. The last shelter-in-place drill was practiced on 1/31/24. The last fire inspection was approved on 10/27/23. The last sanitation inspection was conducted on 12/21/23 with eight (8) demerits for a Superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine The following violations were documented during today’s visit. Technical assistance was provided as follows: Violation Number Comment Rule 829 Gas tanks, gas, and/or charcoal grills, were not inaccessible or in a protective enclosure, making them accessible to children. A grill and smoker were accessible to children on the entrance porch for this facility. Move grills where children can not access them. The side porch when closed would be a good option. .0604(n) Technical assistance was provided as follows: Gas tanks and grills Accessible Item 0829-Gas tanks, gas, and/or charcoal grills, were not inaccessible or in a protective enclosure, making them accessible to children. Note: A grill and smoker were accessible to children on the entrance porch for this facility. Move grills where children can not access them. The side porch when closed would be a good option. 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (n) Gas tanks and gas or charcoal grills shall be inaccessible to children or shall be in a protective enclosure. Consultation. Your prep year will start 7/1/24. You will receive more information from me in June. Your Summer Program will start June 3, 2024. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable to your program. All rules/laws cannot be verbally reviewed during any licensing visit Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you as needed. Please continue to visit DCDEE’s website to get the latest COVID-19 information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at Sidney.McCrory@dhhs.nc.gov or 828.550.7655, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0601 · Violation

Name of Operation: FOMA Facility ID: 57000061 Consultant: SIDNEY MCCRORY Operation Type: Center Case Number: Visit Date: 10/11/2023 Number Present: 18 Completed Date: 10/11/2023 Age: From 5 To 11 Total Minutes: 160 Time In: 02:50 PM Time Out: 05:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Sidney McCrory, Child Care Consultant and also signed by Keren Jordon, Administrator, during the visit. You received signed copy of the visit summary today. Today, Ms. Jordon, accompanied me in the facility. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition, and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was Ninety-one (91) percentage as of 10/11/23. Permit type – Four Stars Effective on October 28, 2019. Special Services/Restrictions – Daytime care only; Meeting Group Size at the Seven- Point Level Minus One; Meets enhanced Ratios: Meets enhanced space. The last annual compliance visit was conducted on 11/2/22. The last fire drill was practiced on 9/6/23. The last shelter-in-place drill was practiced 7/5/23. The last playground inspection was documented on 9/6/23. The last fire inspection was approved 10/21/23. The last sanitation inspection was conducted on 8/16/22 with six (6) demerits for a superior classification. The Emergency Medical Care plan was posted and is current. Upon arrival I introduced my presence to the Administrator. I observed children arriving at the facility on the two (2) school vans. The children went into their main room where they were observed playing in centers and playing keep away tag in the multiple purpose play area. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit. Violation Number Comment Rule 104 Center has not passed required sanitation inspection and received an approved or superior rating. 0104- Center has not passed the required sanitation inspection and received an approved or superior rating. Note: Sanitation expired on 8/12/23. K. Jordon has called and was told they would get to it as soon as possible. 10A NCAC 09 .0304 ON-GOING REQUIREMENTS FOR A LICENSE (b) Each center shall be inspected annually by an Environmental Health Specialist and receive an approved or superior rating in accordance with applicable sanitation requirements adopted by the Commission for Public Health as described in 15A NCAC 18A .2800. 10A NCAC 09 .0304(b) 438 Developmentally appropriate equipment and materials were not provided for variety of outdoor activities for vigorous play and large muscle development. There was one rope climb area but nothing else to engage children that was in good repair. 10A NCAC 09 .0509(4) 705 Equipment and furnishings were not sturdy, stable and free of hazards. The playground was in poor repair. There was chipping and paint on the staircase going to the playground. The stairs ramp to the playground has wooden beams that are uneven and splintering. .0601(c) 721 All equipment and furnishings were not in good repair. The swing was in poor repair with the top being shredded . A toy slide was broken and laying on the play ground. A balance seat was broken and laying on playground. G.S. 110-91(6); .0601(b) 807 A safe indoor and outdoor environment was not provided for the children. There was standing dirty water in buckets and a play water table. The playground was unkept with branches and plastics scattered around the playground. There were two (2) broken in plastic pools that contained standing water. There were cushions lying on the ground. The fence was torn down. 10A NCAC 09 .0601(a) 829 Gas tanks, gas, and/or charcoal grills, were not inaccessible or in a protective enclosure, making them accessible to children. Two (2) grills were in direct access to children in the location where Ms. Jordon said children were playing. .0604(n) 856 The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of. Playground was found to be overgrown with debris and broken equipment. 10A NCAC 09 .0604(p) 1422 Potentially hazardous items such as archery equipment, hand and power tools, nails, chemicals, or propane stoves, were not stored in locked areas or with other safeguards, or removed from the premises. A tiller was on the playground where children played and could reach from all sides. .2506(c) 9995 A violation was found for which there is no item number. The playground had standing water and litter. All debris, glass, dilapidated structures, and broken play equipment was not removed. Technical assistance was provided as follows: 0104- Center has not passed the required sanitation inspection and received an approved or superior rating. Note: Sanitation expired on 8/12/23. K. Jordon has called and was told they would get to it as soon as possible. 10A NCAC 09 .0304 ON-GOING REQUIREMENTS FOR A LICENSE (b) Each center shall be inspected annually by an Environmental Health Specialist and receive an approved or superior rating in accordance with applicable sanitation requirements adopted by the Commission for Public Health as described in 15A NCAC 18A .2800. Item 0705 Equipment and furnishings were not sturdy, stable and free of hazards. Note: The playground was in poor repair. There was chipping and paint on the staircase going to the playground. The stairs ramp to the playground has wooden beams that are uneven and splintering. According to 10A NCAC 09 .0601 SAFE ENVIRONMENT (c) Equipment and furnishings shall be sturdy, stable, and free of hazards that may injure children including sharp edges, lead based or peeling paint, rust, loose nails, splinters, protrusions (excluding nuts and bolts on sides of fences), and pinch and crush points. Item-0807 A safe indoor and outdoor environment was not provided for the children. Note: There was standing dirty water in buckets and a play water table. The playground was unkept with branches and plastics scattered around the playground. There were two (2) broken in plastic pools that contained standing water. There were broken sit toys and cushions lying on the ground. The fence was torn down and there was a large garden tiller on the playground. SAFETY REQUIREMENTS FOR CHILD CARE CENTERS 10A NCAC 09 .0601 SAFE ENVIRONMENT (a) A safe indoor and outdoor environment shall be provided for the children in care in accordance with the rules in this Section. 0104- Center has not passed the required sanitation inspection and received an approved or superior rating. Note: Sanitation expired on 8/12/23. K. Jordon has called and was told they would get to it as soon as possible. 10A NCAC 09 .0304 ON-GOING REQUIREMENTS FOR A LICENSE (b) Each center shall be inspected annually by an Environmental Health Specialist and receive an approved or superior rating in accordance with applicable sanitation requirements adopted by the Commission for Public Health as described in 15A NCAC 18A .2800. Corrective Action Plan: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 10/25/23. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: Sidney.mccrory@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Sidney McCrory 172 Streamwood Circle Waynesville NC 28786 Please call me at 828-273-4569, or email Sidney.mccrory@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: We discussed you were in cohort two(2) and that I would be in touch with you come June of this year. We discussed ways to improve your playground. If you have any questions or concerns regarding the Stabilization Grant, please contact Kaitlyn Marshall, Child Care Consultant, at 828-713-8192 or email kaitlyn.marshall@dhhs.nc.gov. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at Sidney.mccrory@dhhs.nc.gov or 828-550-7655, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .0604 · Violation

Name of Operation: FOMA Facility ID: 57000061 Consultant: SIDNEY MCCRORY Operation Type: Center Case Number: Visit Date: 10/11/2023 Number Present: 18 Completed Date: 10/11/2023 Age: From 5 To 11 Total Minutes: 160 Time In: 02:50 PM Time Out: 05:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Sidney McCrory, Child Care Consultant and also signed by Keren Jordon, Administrator, during the visit. You received signed copy of the visit summary today. Today, Ms. Jordon, accompanied me in the facility. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition, and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was Ninety-one (91) percentage as of 10/11/23. Permit type – Four Stars Effective on October 28, 2019. Special Services/Restrictions – Daytime care only; Meeting Group Size at the Seven- Point Level Minus One; Meets enhanced Ratios: Meets enhanced space. The last annual compliance visit was conducted on 11/2/22. The last fire drill was practiced on 9/6/23. The last shelter-in-place drill was practiced 7/5/23. The last playground inspection was documented on 9/6/23. The last fire inspection was approved 10/21/23. The last sanitation inspection was conducted on 8/16/22 with six (6) demerits for a superior classification. The Emergency Medical Care plan was posted and is current. Upon arrival I introduced my presence to the Administrator. I observed children arriving at the facility on the two (2) school vans. The children went into their main room where they were observed playing in centers and playing keep away tag in the multiple purpose play area. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit. Violation Number Comment Rule 104 Center has not passed required sanitation inspection and received an approved or superior rating. 0104- Center has not passed the required sanitation inspection and received an approved or superior rating. Note: Sanitation expired on 8/12/23. K. Jordon has called and was told they would get to it as soon as possible. 10A NCAC 09 .0304 ON-GOING REQUIREMENTS FOR A LICENSE (b) Each center shall be inspected annually by an Environmental Health Specialist and receive an approved or superior rating in accordance with applicable sanitation requirements adopted by the Commission for Public Health as described in 15A NCAC 18A .2800. 10A NCAC 09 .0304(b) 438 Developmentally appropriate equipment and materials were not provided for variety of outdoor activities for vigorous play and large muscle development. There was one rope climb area but nothing else to engage children that was in good repair. 10A NCAC 09 .0509(4) 705 Equipment and furnishings were not sturdy, stable and free of hazards. The playground was in poor repair. There was chipping and paint on the staircase going to the playground. The stairs ramp to the playground has wooden beams that are uneven and splintering. .0601(c) 721 All equipment and furnishings were not in good repair. The swing was in poor repair with the top being shredded . A toy slide was broken and laying on the play ground. A balance seat was broken and laying on playground. G.S. 110-91(6); .0601(b) 807 A safe indoor and outdoor environment was not provided for the children. There was standing dirty water in buckets and a play water table. The playground was unkept with branches and plastics scattered around the playground. There were two (2) broken in plastic pools that contained standing water. There were cushions lying on the ground. The fence was torn down. 10A NCAC 09 .0601(a) 829 Gas tanks, gas, and/or charcoal grills, were not inaccessible or in a protective enclosure, making them accessible to children. Two (2) grills were in direct access to children in the location where Ms. Jordon said children were playing. .0604(n) 856 The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of. Playground was found to be overgrown with debris and broken equipment. 10A NCAC 09 .0604(p) 1422 Potentially hazardous items such as archery equipment, hand and power tools, nails, chemicals, or propane stoves, were not stored in locked areas or with other safeguards, or removed from the premises. A tiller was on the playground where children played and could reach from all sides. .2506(c) 9995 A violation was found for which there is no item number. The playground had standing water and litter. All debris, glass, dilapidated structures, and broken play equipment was not removed. Technical assistance was provided as follows: 0104- Center has not passed the required sanitation inspection and received an approved or superior rating. Note: Sanitation expired on 8/12/23. K. Jordon has called and was told they would get to it as soon as possible. 10A NCAC 09 .0304 ON-GOING REQUIREMENTS FOR A LICENSE (b) Each center shall be inspected annually by an Environmental Health Specialist and receive an approved or superior rating in accordance with applicable sanitation requirements adopted by the Commission for Public Health as described in 15A NCAC 18A .2800. Item 0705 Equipment and furnishings were not sturdy, stable and free of hazards. Note: The playground was in poor repair. There was chipping and paint on the staircase going to the playground. The stairs ramp to the playground has wooden beams that are uneven and splintering. According to 10A NCAC 09 .0601 SAFE ENVIRONMENT (c) Equipment and furnishings shall be sturdy, stable, and free of hazards that may injure children including sharp edges, lead based or peeling paint, rust, loose nails, splinters, protrusions (excluding nuts and bolts on sides of fences), and pinch and crush points. Item-0807 A safe indoor and outdoor environment was not provided for the children. Note: There was standing dirty water in buckets and a play water table. The playground was unkept with branches and plastics scattered around the playground. There were two (2) broken in plastic pools that contained standing water. There were broken sit toys and cushions lying on the ground. The fence was torn down and there was a large garden tiller on the playground. SAFETY REQUIREMENTS FOR CHILD CARE CENTERS 10A NCAC 09 .0601 SAFE ENVIRONMENT (a) A safe indoor and outdoor environment shall be provided for the children in care in accordance with the rules in this Section. 0104- Center has not passed the required sanitation inspection and received an approved or superior rating. Note: Sanitation expired on 8/12/23. K. Jordon has called and was told they would get to it as soon as possible. 10A NCAC 09 .0304 ON-GOING REQUIREMENTS FOR A LICENSE (b) Each center shall be inspected annually by an Environmental Health Specialist and receive an approved or superior rating in accordance with applicable sanitation requirements adopted by the Commission for Public Health as described in 15A NCAC 18A .2800. Corrective Action Plan: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 10/25/23. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: Sidney.mccrory@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Sidney McCrory 172 Streamwood Circle Waynesville NC 28786 Please call me at 828-273-4569, or email Sidney.mccrory@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: We discussed you were in cohort two(2) and that I would be in touch with you come June of this year. We discussed ways to improve your playground. If you have any questions or concerns regarding the Stabilization Grant, please contact Kaitlyn Marshall, Child Care Consultant, at 828-713-8192 or email kaitlyn.marshall@dhhs.nc.gov. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at Sidney.mccrory@dhhs.nc.gov or 828-550-7655, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0304 · Violation

Name of Operation: FOMA Facility ID: 57000061 Consultant: SIDNEY MCCRORY Operation Type: Center Case Number: Visit Date: 10/11/2023 Number Present: 18 Completed Date: 10/11/2023 Age: From 5 To 11 Total Minutes: 160 Time In: 02:50 PM Time Out: 05:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Sidney McCrory, Child Care Consultant and also signed by Keren Jordon, Administrator, during the visit. You received signed copy of the visit summary today. Today, Ms. Jordon, accompanied me in the facility. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition, and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was Ninety-one (91) percentage as of 10/11/23. Permit type – Four Stars Effective on October 28, 2019. Special Services/Restrictions – Daytime care only; Meeting Group Size at the Seven- Point Level Minus One; Meets enhanced Ratios: Meets enhanced space. The last annual compliance visit was conducted on 11/2/22. The last fire drill was practiced on 9/6/23. The last shelter-in-place drill was practiced 7/5/23. The last playground inspection was documented on 9/6/23. The last fire inspection was approved 10/21/23. The last sanitation inspection was conducted on 8/16/22 with six (6) demerits for a superior classification. The Emergency Medical Care plan was posted and is current. Upon arrival I introduced my presence to the Administrator. I observed children arriving at the facility on the two (2) school vans. The children went into their main room where they were observed playing in centers and playing keep away tag in the multiple purpose play area. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit. Violation Number Comment Rule 104 Center has not passed required sanitation inspection and received an approved or superior rating. 0104- Center has not passed the required sanitation inspection and received an approved or superior rating. Note: Sanitation expired on 8/12/23. K. Jordon has called and was told they would get to it as soon as possible. 10A NCAC 09 .0304 ON-GOING REQUIREMENTS FOR A LICENSE (b) Each center shall be inspected annually by an Environmental Health Specialist and receive an approved or superior rating in accordance with applicable sanitation requirements adopted by the Commission for Public Health as described in 15A NCAC 18A .2800. 10A NCAC 09 .0304(b) 438 Developmentally appropriate equipment and materials were not provided for variety of outdoor activities for vigorous play and large muscle development. There was one rope climb area but nothing else to engage children that was in good repair. 10A NCAC 09 .0509(4) 705 Equipment and furnishings were not sturdy, stable and free of hazards. The playground was in poor repair. There was chipping and paint on the staircase going to the playground. The stairs ramp to the playground has wooden beams that are uneven and splintering. .0601(c) 721 All equipment and furnishings were not in good repair. The swing was in poor repair with the top being shredded . A toy slide was broken and laying on the play ground. A balance seat was broken and laying on playground. G.S. 110-91(6); .0601(b) 807 A safe indoor and outdoor environment was not provided for the children. There was standing dirty water in buckets and a play water table. The playground was unkept with branches and plastics scattered around the playground. There were two (2) broken in plastic pools that contained standing water. There were cushions lying on the ground. The fence was torn down. 10A NCAC 09 .0601(a) 829 Gas tanks, gas, and/or charcoal grills, were not inaccessible or in a protective enclosure, making them accessible to children. Two (2) grills were in direct access to children in the location where Ms. Jordon said children were playing. .0604(n) 856 The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of. Playground was found to be overgrown with debris and broken equipment. 10A NCAC 09 .0604(p) 1422 Potentially hazardous items such as archery equipment, hand and power tools, nails, chemicals, or propane stoves, were not stored in locked areas or with other safeguards, or removed from the premises. A tiller was on the playground where children played and could reach from all sides. .2506(c) 9995 A violation was found for which there is no item number. The playground had standing water and litter. All debris, glass, dilapidated structures, and broken play equipment was not removed. Technical assistance was provided as follows: 0104- Center has not passed the required sanitation inspection and received an approved or superior rating. Note: Sanitation expired on 8/12/23. K. Jordon has called and was told they would get to it as soon as possible. 10A NCAC 09 .0304 ON-GOING REQUIREMENTS FOR A LICENSE (b) Each center shall be inspected annually by an Environmental Health Specialist and receive an approved or superior rating in accordance with applicable sanitation requirements adopted by the Commission for Public Health as described in 15A NCAC 18A .2800. Item 0705 Equipment and furnishings were not sturdy, stable and free of hazards. Note: The playground was in poor repair. There was chipping and paint on the staircase going to the playground. The stairs ramp to the playground has wooden beams that are uneven and splintering. According to 10A NCAC 09 .0601 SAFE ENVIRONMENT (c) Equipment and furnishings shall be sturdy, stable, and free of hazards that may injure children including sharp edges, lead based or peeling paint, rust, loose nails, splinters, protrusions (excluding nuts and bolts on sides of fences), and pinch and crush points. Item-0807 A safe indoor and outdoor environment was not provided for the children. Note: There was standing dirty water in buckets and a play water table. The playground was unkept with branches and plastics scattered around the playground. There were two (2) broken in plastic pools that contained standing water. There were broken sit toys and cushions lying on the ground. The fence was torn down and there was a large garden tiller on the playground. SAFETY REQUIREMENTS FOR CHILD CARE CENTERS 10A NCAC 09 .0601 SAFE ENVIRONMENT (a) A safe indoor and outdoor environment shall be provided for the children in care in accordance with the rules in this Section. 0104- Center has not passed the required sanitation inspection and received an approved or superior rating. Note: Sanitation expired on 8/12/23. K. Jordon has called and was told they would get to it as soon as possible. 10A NCAC 09 .0304 ON-GOING REQUIREMENTS FOR A LICENSE (b) Each center shall be inspected annually by an Environmental Health Specialist and receive an approved or superior rating in accordance with applicable sanitation requirements adopted by the Commission for Public Health as described in 15A NCAC 18A .2800. Corrective Action Plan: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 10/25/23. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: Sidney.mccrory@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Sidney McCrory 172 Streamwood Circle Waynesville NC 28786 Please call me at 828-273-4569, or email Sidney.mccrory@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: We discussed you were in cohort two(2) and that I would be in touch with you come June of this year. We discussed ways to improve your playground. If you have any questions or concerns regarding the Stabilization Grant, please contact Kaitlyn Marshall, Child Care Consultant, at 828-713-8192 or email kaitlyn.marshall@dhhs.nc.gov. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at Sidney.mccrory@dhhs.nc.gov or 828-550-7655, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0509 · Violation

Name of Operation: FOMA Facility ID: 57000061 Consultant: SIDNEY MCCRORY Operation Type: Center Case Number: Visit Date: 10/11/2023 Number Present: 18 Completed Date: 10/11/2023 Age: From 5 To 11 Total Minutes: 160 Time In: 02:50 PM Time Out: 05:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Sidney McCrory, Child Care Consultant and also signed by Keren Jordon, Administrator, during the visit. You received signed copy of the visit summary today. Today, Ms. Jordon, accompanied me in the facility. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition, and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was Ninety-one (91) percentage as of 10/11/23. Permit type – Four Stars Effective on October 28, 2019. Special Services/Restrictions – Daytime care only; Meeting Group Size at the Seven- Point Level Minus One; Meets enhanced Ratios: Meets enhanced space. The last annual compliance visit was conducted on 11/2/22. The last fire drill was practiced on 9/6/23. The last shelter-in-place drill was practiced 7/5/23. The last playground inspection was documented on 9/6/23. The last fire inspection was approved 10/21/23. The last sanitation inspection was conducted on 8/16/22 with six (6) demerits for a superior classification. The Emergency Medical Care plan was posted and is current. Upon arrival I introduced my presence to the Administrator. I observed children arriving at the facility on the two (2) school vans. The children went into their main room where they were observed playing in centers and playing keep away tag in the multiple purpose play area. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit. Violation Number Comment Rule 104 Center has not passed required sanitation inspection and received an approved or superior rating. 0104- Center has not passed the required sanitation inspection and received an approved or superior rating. Note: Sanitation expired on 8/12/23. K. Jordon has called and was told they would get to it as soon as possible. 10A NCAC 09 .0304 ON-GOING REQUIREMENTS FOR A LICENSE (b) Each center shall be inspected annually by an Environmental Health Specialist and receive an approved or superior rating in accordance with applicable sanitation requirements adopted by the Commission for Public Health as described in 15A NCAC 18A .2800. 10A NCAC 09 .0304(b) 438 Developmentally appropriate equipment and materials were not provided for variety of outdoor activities for vigorous play and large muscle development. There was one rope climb area but nothing else to engage children that was in good repair. 10A NCAC 09 .0509(4) 705 Equipment and furnishings were not sturdy, stable and free of hazards. The playground was in poor repair. There was chipping and paint on the staircase going to the playground. The stairs ramp to the playground has wooden beams that are uneven and splintering. .0601(c) 721 All equipment and furnishings were not in good repair. The swing was in poor repair with the top being shredded . A toy slide was broken and laying on the play ground. A balance seat was broken and laying on playground. G.S. 110-91(6); .0601(b) 807 A safe indoor and outdoor environment was not provided for the children. There was standing dirty water in buckets and a play water table. The playground was unkept with branches and plastics scattered around the playground. There were two (2) broken in plastic pools that contained standing water. There were cushions lying on the ground. The fence was torn down. 10A NCAC 09 .0601(a) 829 Gas tanks, gas, and/or charcoal grills, were not inaccessible or in a protective enclosure, making them accessible to children. Two (2) grills were in direct access to children in the location where Ms. Jordon said children were playing. .0604(n) 856 The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of. Playground was found to be overgrown with debris and broken equipment. 10A NCAC 09 .0604(p) 1422 Potentially hazardous items such as archery equipment, hand and power tools, nails, chemicals, or propane stoves, were not stored in locked areas or with other safeguards, or removed from the premises. A tiller was on the playground where children played and could reach from all sides. .2506(c) 9995 A violation was found for which there is no item number. The playground had standing water and litter. All debris, glass, dilapidated structures, and broken play equipment was not removed. Technical assistance was provided as follows: 0104- Center has not passed the required sanitation inspection and received an approved or superior rating. Note: Sanitation expired on 8/12/23. K. Jordon has called and was told they would get to it as soon as possible. 10A NCAC 09 .0304 ON-GOING REQUIREMENTS FOR A LICENSE (b) Each center shall be inspected annually by an Environmental Health Specialist and receive an approved or superior rating in accordance with applicable sanitation requirements adopted by the Commission for Public Health as described in 15A NCAC 18A .2800. Item 0705 Equipment and furnishings were not sturdy, stable and free of hazards. Note: The playground was in poor repair. There was chipping and paint on the staircase going to the playground. The stairs ramp to the playground has wooden beams that are uneven and splintering. According to 10A NCAC 09 .0601 SAFE ENVIRONMENT (c) Equipment and furnishings shall be sturdy, stable, and free of hazards that may injure children including sharp edges, lead based or peeling paint, rust, loose nails, splinters, protrusions (excluding nuts and bolts on sides of fences), and pinch and crush points. Item-0807 A safe indoor and outdoor environment was not provided for the children. Note: There was standing dirty water in buckets and a play water table. The playground was unkept with branches and plastics scattered around the playground. There were two (2) broken in plastic pools that contained standing water. There were broken sit toys and cushions lying on the ground. The fence was torn down and there was a large garden tiller on the playground. SAFETY REQUIREMENTS FOR CHILD CARE CENTERS 10A NCAC 09 .0601 SAFE ENVIRONMENT (a) A safe indoor and outdoor environment shall be provided for the children in care in accordance with the rules in this Section. 0104- Center has not passed the required sanitation inspection and received an approved or superior rating. Note: Sanitation expired on 8/12/23. K. Jordon has called and was told they would get to it as soon as possible. 10A NCAC 09 .0304 ON-GOING REQUIREMENTS FOR A LICENSE (b) Each center shall be inspected annually by an Environmental Health Specialist and receive an approved or superior rating in accordance with applicable sanitation requirements adopted by the Commission for Public Health as described in 15A NCAC 18A .2800. Corrective Action Plan: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 10/25/23. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: Sidney.mccrory@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Sidney McCrory 172 Streamwood Circle Waynesville NC 28786 Please call me at 828-273-4569, or email Sidney.mccrory@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: We discussed you were in cohort two(2) and that I would be in touch with you come June of this year. We discussed ways to improve your playground. If you have any questions or concerns regarding the Stabilization Grant, please contact Kaitlyn Marshall, Child Care Consultant, at 828-713-8192 or email kaitlyn.marshall@dhhs.nc.gov. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at Sidney.mccrory@dhhs.nc.gov or 828-550-7655, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0601 · Violation

Name of Operation: FOMA Facility ID: 57000061 Consultant: SIDNEY MCCRORY Operation Type: Center Case Number: Visit Date: 10/11/2023 Number Present: 18 Completed Date: 10/11/2023 Age: From 5 To 11 Total Minutes: 160 Time In: 02:50 PM Time Out: 05:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Sidney McCrory, Child Care Consultant and also signed by Keren Jordon, Administrator, during the visit. You received signed copy of the visit summary today. Today, Ms. Jordon, accompanied me in the facility. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition, and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was Ninety-one (91) percentage as of 10/11/23. Permit type – Four Stars Effective on October 28, 2019. Special Services/Restrictions – Daytime care only; Meeting Group Size at the Seven- Point Level Minus One; Meets enhanced Ratios: Meets enhanced space. The last annual compliance visit was conducted on 11/2/22. The last fire drill was practiced on 9/6/23. The last shelter-in-place drill was practiced 7/5/23. The last playground inspection was documented on 9/6/23. The last fire inspection was approved 10/21/23. The last sanitation inspection was conducted on 8/16/22 with six (6) demerits for a superior classification. The Emergency Medical Care plan was posted and is current. Upon arrival I introduced my presence to the Administrator. I observed children arriving at the facility on the two (2) school vans. The children went into their main room where they were observed playing in centers and playing keep away tag in the multiple purpose play area. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit. Violation Number Comment Rule 104 Center has not passed required sanitation inspection and received an approved or superior rating. 0104- Center has not passed the required sanitation inspection and received an approved or superior rating. Note: Sanitation expired on 8/12/23. K. Jordon has called and was told they would get to it as soon as possible. 10A NCAC 09 .0304 ON-GOING REQUIREMENTS FOR A LICENSE (b) Each center shall be inspected annually by an Environmental Health Specialist and receive an approved or superior rating in accordance with applicable sanitation requirements adopted by the Commission for Public Health as described in 15A NCAC 18A .2800. 10A NCAC 09 .0304(b) 438 Developmentally appropriate equipment and materials were not provided for variety of outdoor activities for vigorous play and large muscle development. There was one rope climb area but nothing else to engage children that was in good repair. 10A NCAC 09 .0509(4) 705 Equipment and furnishings were not sturdy, stable and free of hazards. The playground was in poor repair. There was chipping and paint on the staircase going to the playground. The stairs ramp to the playground has wooden beams that are uneven and splintering. .0601(c) 721 All equipment and furnishings were not in good repair. The swing was in poor repair with the top being shredded . A toy slide was broken and laying on the play ground. A balance seat was broken and laying on playground. G.S. 110-91(6); .0601(b) 807 A safe indoor and outdoor environment was not provided for the children. There was standing dirty water in buckets and a play water table. The playground was unkept with branches and plastics scattered around the playground. There were two (2) broken in plastic pools that contained standing water. There were cushions lying on the ground. The fence was torn down. 10A NCAC 09 .0601(a) 829 Gas tanks, gas, and/or charcoal grills, were not inaccessible or in a protective enclosure, making them accessible to children. Two (2) grills were in direct access to children in the location where Ms. Jordon said children were playing. .0604(n) 856 The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of. Playground was found to be overgrown with debris and broken equipment. 10A NCAC 09 .0604(p) 1422 Potentially hazardous items such as archery equipment, hand and power tools, nails, chemicals, or propane stoves, were not stored in locked areas or with other safeguards, or removed from the premises. A tiller was on the playground where children played and could reach from all sides. .2506(c) 9995 A violation was found for which there is no item number. The playground had standing water and litter. All debris, glass, dilapidated structures, and broken play equipment was not removed. Technical assistance was provided as follows: 0104- Center has not passed the required sanitation inspection and received an approved or superior rating. Note: Sanitation expired on 8/12/23. K. Jordon has called and was told they would get to it as soon as possible. 10A NCAC 09 .0304 ON-GOING REQUIREMENTS FOR A LICENSE (b) Each center shall be inspected annually by an Environmental Health Specialist and receive an approved or superior rating in accordance with applicable sanitation requirements adopted by the Commission for Public Health as described in 15A NCAC 18A .2800. Item 0705 Equipment and furnishings were not sturdy, stable and free of hazards. Note: The playground was in poor repair. There was chipping and paint on the staircase going to the playground. The stairs ramp to the playground has wooden beams that are uneven and splintering. According to 10A NCAC 09 .0601 SAFE ENVIRONMENT (c) Equipment and furnishings shall be sturdy, stable, and free of hazards that may injure children including sharp edges, lead based or peeling paint, rust, loose nails, splinters, protrusions (excluding nuts and bolts on sides of fences), and pinch and crush points. Item-0807 A safe indoor and outdoor environment was not provided for the children. Note: There was standing dirty water in buckets and a play water table. The playground was unkept with branches and plastics scattered around the playground. There were two (2) broken in plastic pools that contained standing water. There were broken sit toys and cushions lying on the ground. The fence was torn down and there was a large garden tiller on the playground. SAFETY REQUIREMENTS FOR CHILD CARE CENTERS 10A NCAC 09 .0601 SAFE ENVIRONMENT (a) A safe indoor and outdoor environment shall be provided for the children in care in accordance with the rules in this Section. 0104- Center has not passed the required sanitation inspection and received an approved or superior rating. Note: Sanitation expired on 8/12/23. K. Jordon has called and was told they would get to it as soon as possible. 10A NCAC 09 .0304 ON-GOING REQUIREMENTS FOR A LICENSE (b) Each center shall be inspected annually by an Environmental Health Specialist and receive an approved or superior rating in accordance with applicable sanitation requirements adopted by the Commission for Public Health as described in 15A NCAC 18A .2800. Corrective Action Plan: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 10/25/23. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: Sidney.mccrory@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Sidney McCrory 172 Streamwood Circle Waynesville NC 28786 Please call me at 828-273-4569, or email Sidney.mccrory@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: We discussed you were in cohort two(2) and that I would be in touch with you come June of this year. We discussed ways to improve your playground. If you have any questions or concerns regarding the Stabilization Grant, please contact Kaitlyn Marshall, Child Care Consultant, at 828-713-8192 or email kaitlyn.marshall@dhhs.nc.gov. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at Sidney.mccrory@dhhs.nc.gov or 828-550-7655, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1102 · Violation

Name of Operation: FOMA Facility ID: 57000061 Consultant: SIDNEY MCCRORY Operation Type: Center Case Number: Visit Date: 10/11/2023 Number Present: 18 Completed Date: 10/11/2023 Age: From 5 To 11 Total Minutes: 160 Time In: 02:50 PM Time Out: 05:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Sidney McCrory, Child Care Consultant and also signed by Keren Jordon, Administrator, during the visit. You received signed copy of the visit summary today. Today, Ms. Jordon, accompanied me in the facility. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition, and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was Ninety-one (91) percentage as of 10/11/23. Permit type – Four Stars Effective on October 28, 2019. Special Services/Restrictions – Daytime care only; Meeting Group Size at the Seven- Point Level Minus One; Meets enhanced Ratios: Meets enhanced space. The last annual compliance visit was conducted on 11/2/22. The last fire drill was practiced on 9/6/23. The last shelter-in-place drill was practiced 7/5/23. The last playground inspection was documented on 9/6/23. The last fire inspection was approved 10/21/23. The last sanitation inspection was conducted on 8/16/22 with six (6) demerits for a superior classification. The Emergency Medical Care plan was posted and is current. Upon arrival I introduced my presence to the Administrator. I observed children arriving at the facility on the two (2) school vans. The children went into their main room where they were observed playing in centers and playing keep away tag in the multiple purpose play area. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit. Violation Number Comment Rule 104 Center has not passed required sanitation inspection and received an approved or superior rating. 0104- Center has not passed the required sanitation inspection and received an approved or superior rating. Note: Sanitation expired on 8/12/23. K. Jordon has called and was told they would get to it as soon as possible. 10A NCAC 09 .0304 ON-GOING REQUIREMENTS FOR A LICENSE (b) Each center shall be inspected annually by an Environmental Health Specialist and receive an approved or superior rating in accordance with applicable sanitation requirements adopted by the Commission for Public Health as described in 15A NCAC 18A .2800. 10A NCAC 09 .0304(b) 438 Developmentally appropriate equipment and materials were not provided for variety of outdoor activities for vigorous play and large muscle development. There was one rope climb area but nothing else to engage children that was in good repair. 10A NCAC 09 .0509(4) 705 Equipment and furnishings were not sturdy, stable and free of hazards. The playground was in poor repair. There was chipping and paint on the staircase going to the playground. The stairs ramp to the playground has wooden beams that are uneven and splintering. .0601(c) 721 All equipment and furnishings were not in good repair. The swing was in poor repair with the top being shredded . A toy slide was broken and laying on the play ground. A balance seat was broken and laying on playground. G.S. 110-91(6); .0601(b) 807 A safe indoor and outdoor environment was not provided for the children. There was standing dirty water in buckets and a play water table. The playground was unkept with branches and plastics scattered around the playground. There were two (2) broken in plastic pools that contained standing water. There were cushions lying on the ground. The fence was torn down. 10A NCAC 09 .0601(a) 829 Gas tanks, gas, and/or charcoal grills, were not inaccessible or in a protective enclosure, making them accessible to children. Two (2) grills were in direct access to children in the location where Ms. Jordon said children were playing. .0604(n) 856 The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of. Playground was found to be overgrown with debris and broken equipment. 10A NCAC 09 .0604(p) 1422 Potentially hazardous items such as archery equipment, hand and power tools, nails, chemicals, or propane stoves, were not stored in locked areas or with other safeguards, or removed from the premises. A tiller was on the playground where children played and could reach from all sides. .2506(c) 9995 A violation was found for which there is no item number. The playground had standing water and litter. All debris, glass, dilapidated structures, and broken play equipment was not removed. Technical assistance was provided as follows: 0104- Center has not passed the required sanitation inspection and received an approved or superior rating. Note: Sanitation expired on 8/12/23. K. Jordon has called and was told they would get to it as soon as possible. 10A NCAC 09 .0304 ON-GOING REQUIREMENTS FOR A LICENSE (b) Each center shall be inspected annually by an Environmental Health Specialist and receive an approved or superior rating in accordance with applicable sanitation requirements adopted by the Commission for Public Health as described in 15A NCAC 18A .2800. Item 0705 Equipment and furnishings were not sturdy, stable and free of hazards. Note: The playground was in poor repair. There was chipping and paint on the staircase going to the playground. The stairs ramp to the playground has wooden beams that are uneven and splintering. According to 10A NCAC 09 .0601 SAFE ENVIRONMENT (c) Equipment and furnishings shall be sturdy, stable, and free of hazards that may injure children including sharp edges, lead based or peeling paint, rust, loose nails, splinters, protrusions (excluding nuts and bolts on sides of fences), and pinch and crush points. Item-0807 A safe indoor and outdoor environment was not provided for the children. Note: There was standing dirty water in buckets and a play water table. The playground was unkept with branches and plastics scattered around the playground. There were two (2) broken in plastic pools that contained standing water. There were broken sit toys and cushions lying on the ground. The fence was torn down and there was a large garden tiller on the playground. SAFETY REQUIREMENTS FOR CHILD CARE CENTERS 10A NCAC 09 .0601 SAFE ENVIRONMENT (a) A safe indoor and outdoor environment shall be provided for the children in care in accordance with the rules in this Section. 0104- Center has not passed the required sanitation inspection and received an approved or superior rating. Note: Sanitation expired on 8/12/23. K. Jordon has called and was told they would get to it as soon as possible. 10A NCAC 09 .0304 ON-GOING REQUIREMENTS FOR A LICENSE (b) Each center shall be inspected annually by an Environmental Health Specialist and receive an approved or superior rating in accordance with applicable sanitation requirements adopted by the Commission for Public Health as described in 15A NCAC 18A .2800. Corrective Action Plan: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 10/25/23. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: Sidney.mccrory@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Sidney McCrory 172 Streamwood Circle Waynesville NC 28786 Please call me at 828-273-4569, or email Sidney.mccrory@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: We discussed you were in cohort two(2) and that I would be in touch with you come June of this year. We discussed ways to improve your playground. If you have any questions or concerns regarding the Stabilization Grant, please contact Kaitlyn Marshall, Child Care Consultant, at 828-713-8192 or email kaitlyn.marshall@dhhs.nc.gov. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at Sidney.mccrory@dhhs.nc.gov or 828-550-7655, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1703 · Violation

Name of Operation: FOMA Facility ID: 57000061 Consultant: SIDNEY MCCRORY Operation Type: Center Case Number: Visit Date: 10/11/2023 Number Present: 18 Completed Date: 10/11/2023 Age: From 5 To 11 Total Minutes: 160 Time In: 02:50 PM Time Out: 05:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Sidney McCrory, Child Care Consultant and also signed by Keren Jordon, Administrator, during the visit. You received signed copy of the visit summary today. Today, Ms. Jordon, accompanied me in the facility. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition, and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was Ninety-one (91) percentage as of 10/11/23. Permit type – Four Stars Effective on October 28, 2019. Special Services/Restrictions – Daytime care only; Meeting Group Size at the Seven- Point Level Minus One; Meets enhanced Ratios: Meets enhanced space. The last annual compliance visit was conducted on 11/2/22. The last fire drill was practiced on 9/6/23. The last shelter-in-place drill was practiced 7/5/23. The last playground inspection was documented on 9/6/23. The last fire inspection was approved 10/21/23. The last sanitation inspection was conducted on 8/16/22 with six (6) demerits for a superior classification. The Emergency Medical Care plan was posted and is current. Upon arrival I introduced my presence to the Administrator. I observed children arriving at the facility on the two (2) school vans. The children went into their main room where they were observed playing in centers and playing keep away tag in the multiple purpose play area. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit. Violation Number Comment Rule 104 Center has not passed required sanitation inspection and received an approved or superior rating. 0104- Center has not passed the required sanitation inspection and received an approved or superior rating. Note: Sanitation expired on 8/12/23. K. Jordon has called and was told they would get to it as soon as possible. 10A NCAC 09 .0304 ON-GOING REQUIREMENTS FOR A LICENSE (b) Each center shall be inspected annually by an Environmental Health Specialist and receive an approved or superior rating in accordance with applicable sanitation requirements adopted by the Commission for Public Health as described in 15A NCAC 18A .2800. 10A NCAC 09 .0304(b) 438 Developmentally appropriate equipment and materials were not provided for variety of outdoor activities for vigorous play and large muscle development. There was one rope climb area but nothing else to engage children that was in good repair. 10A NCAC 09 .0509(4) 705 Equipment and furnishings were not sturdy, stable and free of hazards. The playground was in poor repair. There was chipping and paint on the staircase going to the playground. The stairs ramp to the playground has wooden beams that are uneven and splintering. .0601(c) 721 All equipment and furnishings were not in good repair. The swing was in poor repair with the top being shredded . A toy slide was broken and laying on the play ground. A balance seat was broken and laying on playground. G.S. 110-91(6); .0601(b) 807 A safe indoor and outdoor environment was not provided for the children. There was standing dirty water in buckets and a play water table. The playground was unkept with branches and plastics scattered around the playground. There were two (2) broken in plastic pools that contained standing water. There were cushions lying on the ground. The fence was torn down. 10A NCAC 09 .0601(a) 829 Gas tanks, gas, and/or charcoal grills, were not inaccessible or in a protective enclosure, making them accessible to children. Two (2) grills were in direct access to children in the location where Ms. Jordon said children were playing. .0604(n) 856 The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of. Playground was found to be overgrown with debris and broken equipment. 10A NCAC 09 .0604(p) 1422 Potentially hazardous items such as archery equipment, hand and power tools, nails, chemicals, or propane stoves, were not stored in locked areas or with other safeguards, or removed from the premises. A tiller was on the playground where children played and could reach from all sides. .2506(c) 9995 A violation was found for which there is no item number. The playground had standing water and litter. All debris, glass, dilapidated structures, and broken play equipment was not removed. Technical assistance was provided as follows: 0104- Center has not passed the required sanitation inspection and received an approved or superior rating. Note: Sanitation expired on 8/12/23. K. Jordon has called and was told they would get to it as soon as possible. 10A NCAC 09 .0304 ON-GOING REQUIREMENTS FOR A LICENSE (b) Each center shall be inspected annually by an Environmental Health Specialist and receive an approved or superior rating in accordance with applicable sanitation requirements adopted by the Commission for Public Health as described in 15A NCAC 18A .2800. Item 0705 Equipment and furnishings were not sturdy, stable and free of hazards. Note: The playground was in poor repair. There was chipping and paint on the staircase going to the playground. The stairs ramp to the playground has wooden beams that are uneven and splintering. According to 10A NCAC 09 .0601 SAFE ENVIRONMENT (c) Equipment and furnishings shall be sturdy, stable, and free of hazards that may injure children including sharp edges, lead based or peeling paint, rust, loose nails, splinters, protrusions (excluding nuts and bolts on sides of fences), and pinch and crush points. Item-0807 A safe indoor and outdoor environment was not provided for the children. Note: There was standing dirty water in buckets and a play water table. The playground was unkept with branches and plastics scattered around the playground. There were two (2) broken in plastic pools that contained standing water. There were broken sit toys and cushions lying on the ground. The fence was torn down and there was a large garden tiller on the playground. SAFETY REQUIREMENTS FOR CHILD CARE CENTERS 10A NCAC 09 .0601 SAFE ENVIRONMENT (a) A safe indoor and outdoor environment shall be provided for the children in care in accordance with the rules in this Section. 0104- Center has not passed the required sanitation inspection and received an approved or superior rating. Note: Sanitation expired on 8/12/23. K. Jordon has called and was told they would get to it as soon as possible. 10A NCAC 09 .0304 ON-GOING REQUIREMENTS FOR A LICENSE (b) Each center shall be inspected annually by an Environmental Health Specialist and receive an approved or superior rating in accordance with applicable sanitation requirements adopted by the Commission for Public Health as described in 15A NCAC 18A .2800. Corrective Action Plan: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 10/25/23. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: Sidney.mccrory@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Sidney McCrory 172 Streamwood Circle Waynesville NC 28786 Please call me at 828-273-4569, or email Sidney.mccrory@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: We discussed you were in cohort two(2) and that I would be in touch with you come June of this year. We discussed ways to improve your playground. If you have any questions or concerns regarding the Stabilization Grant, please contact Kaitlyn Marshall, Child Care Consultant, at 828-713-8192 or email kaitlyn.marshall@dhhs.nc.gov. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at Sidney.mccrory@dhhs.nc.gov or 828-550-7655, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .2830 · Violation

Name of Operation: FOMA Facility ID: 57000061 Consultant: SIDNEY MCCRORY Operation Type: Center Case Number: Visit Date: 10/11/2023 Number Present: 18 Completed Date: 10/11/2023 Age: From 5 To 11 Total Minutes: 160 Time In: 02:50 PM Time Out: 05:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Sidney McCrory, Child Care Consultant and also signed by Keren Jordon, Administrator, during the visit. You received signed copy of the visit summary today. Today, Ms. Jordon, accompanied me in the facility. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition, and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was Ninety-one (91) percentage as of 10/11/23. Permit type – Four Stars Effective on October 28, 2019. Special Services/Restrictions – Daytime care only; Meeting Group Size at the Seven- Point Level Minus One; Meets enhanced Ratios: Meets enhanced space. The last annual compliance visit was conducted on 11/2/22. The last fire drill was practiced on 9/6/23. The last shelter-in-place drill was practiced 7/5/23. The last playground inspection was documented on 9/6/23. The last fire inspection was approved 10/21/23. The last sanitation inspection was conducted on 8/16/22 with six (6) demerits for a superior classification. The Emergency Medical Care plan was posted and is current. Upon arrival I introduced my presence to the Administrator. I observed children arriving at the facility on the two (2) school vans. The children went into their main room where they were observed playing in centers and playing keep away tag in the multiple purpose play area. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit. Violation Number Comment Rule 104 Center has not passed required sanitation inspection and received an approved or superior rating. 0104- Center has not passed the required sanitation inspection and received an approved or superior rating. Note: Sanitation expired on 8/12/23. K. Jordon has called and was told they would get to it as soon as possible. 10A NCAC 09 .0304 ON-GOING REQUIREMENTS FOR A LICENSE (b) Each center shall be inspected annually by an Environmental Health Specialist and receive an approved or superior rating in accordance with applicable sanitation requirements adopted by the Commission for Public Health as described in 15A NCAC 18A .2800. 10A NCAC 09 .0304(b) 438 Developmentally appropriate equipment and materials were not provided for variety of outdoor activities for vigorous play and large muscle development. There was one rope climb area but nothing else to engage children that was in good repair. 10A NCAC 09 .0509(4) 705 Equipment and furnishings were not sturdy, stable and free of hazards. The playground was in poor repair. There was chipping and paint on the staircase going to the playground. The stairs ramp to the playground has wooden beams that are uneven and splintering. .0601(c) 721 All equipment and furnishings were not in good repair. The swing was in poor repair with the top being shredded . A toy slide was broken and laying on the play ground. A balance seat was broken and laying on playground. G.S. 110-91(6); .0601(b) 807 A safe indoor and outdoor environment was not provided for the children. There was standing dirty water in buckets and a play water table. The playground was unkept with branches and plastics scattered around the playground. There were two (2) broken in plastic pools that contained standing water. There were cushions lying on the ground. The fence was torn down. 10A NCAC 09 .0601(a) 829 Gas tanks, gas, and/or charcoal grills, were not inaccessible or in a protective enclosure, making them accessible to children. Two (2) grills were in direct access to children in the location where Ms. Jordon said children were playing. .0604(n) 856 The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of. Playground was found to be overgrown with debris and broken equipment. 10A NCAC 09 .0604(p) 1422 Potentially hazardous items such as archery equipment, hand and power tools, nails, chemicals, or propane stoves, were not stored in locked areas or with other safeguards, or removed from the premises. A tiller was on the playground where children played and could reach from all sides. .2506(c) 9995 A violation was found for which there is no item number. The playground had standing water and litter. All debris, glass, dilapidated structures, and broken play equipment was not removed. Technical assistance was provided as follows: 0104- Center has not passed the required sanitation inspection and received an approved or superior rating. Note: Sanitation expired on 8/12/23. K. Jordon has called and was told they would get to it as soon as possible. 10A NCAC 09 .0304 ON-GOING REQUIREMENTS FOR A LICENSE (b) Each center shall be inspected annually by an Environmental Health Specialist and receive an approved or superior rating in accordance with applicable sanitation requirements adopted by the Commission for Public Health as described in 15A NCAC 18A .2800. Item 0705 Equipment and furnishings were not sturdy, stable and free of hazards. Note: The playground was in poor repair. There was chipping and paint on the staircase going to the playground. The stairs ramp to the playground has wooden beams that are uneven and splintering. According to 10A NCAC 09 .0601 SAFE ENVIRONMENT (c) Equipment and furnishings shall be sturdy, stable, and free of hazards that may injure children including sharp edges, lead based or peeling paint, rust, loose nails, splinters, protrusions (excluding nuts and bolts on sides of fences), and pinch and crush points. Item-0807 A safe indoor and outdoor environment was not provided for the children. Note: There was standing dirty water in buckets and a play water table. The playground was unkept with branches and plastics scattered around the playground. There were two (2) broken in plastic pools that contained standing water. There were broken sit toys and cushions lying on the ground. The fence was torn down and there was a large garden tiller on the playground. SAFETY REQUIREMENTS FOR CHILD CARE CENTERS 10A NCAC 09 .0601 SAFE ENVIRONMENT (a) A safe indoor and outdoor environment shall be provided for the children in care in accordance with the rules in this Section. 0104- Center has not passed the required sanitation inspection and received an approved or superior rating. Note: Sanitation expired on 8/12/23. K. Jordon has called and was told they would get to it as soon as possible. 10A NCAC 09 .0304 ON-GOING REQUIREMENTS FOR A LICENSE (b) Each center shall be inspected annually by an Environmental Health Specialist and receive an approved or superior rating in accordance with applicable sanitation requirements adopted by the Commission for Public Health as described in 15A NCAC 18A .2800. Corrective Action Plan: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 10/25/23. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: Sidney.mccrory@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Sidney McCrory 172 Streamwood Circle Waynesville NC 28786 Please call me at 828-273-4569, or email Sidney.mccrory@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: We discussed you were in cohort two(2) and that I would be in touch with you come June of this year. We discussed ways to improve your playground. If you have any questions or concerns regarding the Stabilization Grant, please contact Kaitlyn Marshall, Child Care Consultant, at 828-713-8192 or email kaitlyn.marshall@dhhs.nc.gov. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at Sidney.mccrory@dhhs.nc.gov or 828-550-7655, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: FOMA Facility ID: 57000061 Consultant: SIDNEY MCCRORY Operation Type: Center Case Number: Visit Date: 10/11/2023 Number Present: 18 Completed Date: 10/11/2023 Age: From 5 To 11 Total Minutes: 160 Time In: 02:50 PM Time Out: 05:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Sidney McCrory, Child Care Consultant and also signed by Keren Jordon, Administrator, during the visit. You received signed copy of the visit summary today. Today, Ms. Jordon, accompanied me in the facility. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition, and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was Ninety-one (91) percentage as of 10/11/23. Permit type – Four Stars Effective on October 28, 2019. Special Services/Restrictions – Daytime care only; Meeting Group Size at the Seven- Point Level Minus One; Meets enhanced Ratios: Meets enhanced space. The last annual compliance visit was conducted on 11/2/22. The last fire drill was practiced on 9/6/23. The last shelter-in-place drill was practiced 7/5/23. The last playground inspection was documented on 9/6/23. The last fire inspection was approved 10/21/23. The last sanitation inspection was conducted on 8/16/22 with six (6) demerits for a superior classification. The Emergency Medical Care plan was posted and is current. Upon arrival I introduced my presence to the Administrator. I observed children arriving at the facility on the two (2) school vans. The children went into their main room where they were observed playing in centers and playing keep away tag in the multiple purpose play area. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit. Violation Number Comment Rule 104 Center has not passed required sanitation inspection and received an approved or superior rating. 0104- Center has not passed the required sanitation inspection and received an approved or superior rating. Note: Sanitation expired on 8/12/23. K. Jordon has called and was told they would get to it as soon as possible. 10A NCAC 09 .0304 ON-GOING REQUIREMENTS FOR A LICENSE (b) Each center shall be inspected annually by an Environmental Health Specialist and receive an approved or superior rating in accordance with applicable sanitation requirements adopted by the Commission for Public Health as described in 15A NCAC 18A .2800. 10A NCAC 09 .0304(b) 438 Developmentally appropriate equipment and materials were not provided for variety of outdoor activities for vigorous play and large muscle development. There was one rope climb area but nothing else to engage children that was in good repair. 10A NCAC 09 .0509(4) 705 Equipment and furnishings were not sturdy, stable and free of hazards. The playground was in poor repair. There was chipping and paint on the staircase going to the playground. The stairs ramp to the playground has wooden beams that are uneven and splintering. .0601(c) 721 All equipment and furnishings were not in good repair. The swing was in poor repair with the top being shredded . A toy slide was broken and laying on the play ground. A balance seat was broken and laying on playground. G.S. 110-91(6); .0601(b) 807 A safe indoor and outdoor environment was not provided for the children. There was standing dirty water in buckets and a play water table. The playground was unkept with branches and plastics scattered around the playground. There were two (2) broken in plastic pools that contained standing water. There were cushions lying on the ground. The fence was torn down. 10A NCAC 09 .0601(a) 829 Gas tanks, gas, and/or charcoal grills, were not inaccessible or in a protective enclosure, making them accessible to children. Two (2) grills were in direct access to children in the location where Ms. Jordon said children were playing. .0604(n) 856 The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of. Playground was found to be overgrown with debris and broken equipment. 10A NCAC 09 .0604(p) 1422 Potentially hazardous items such as archery equipment, hand and power tools, nails, chemicals, or propane stoves, were not stored in locked areas or with other safeguards, or removed from the premises. A tiller was on the playground where children played and could reach from all sides. .2506(c) 9995 A violation was found for which there is no item number. The playground had standing water and litter. All debris, glass, dilapidated structures, and broken play equipment was not removed. Technical assistance was provided as follows: 0104- Center has not passed the required sanitation inspection and received an approved or superior rating. Note: Sanitation expired on 8/12/23. K. Jordon has called and was told they would get to it as soon as possible. 10A NCAC 09 .0304 ON-GOING REQUIREMENTS FOR A LICENSE (b) Each center shall be inspected annually by an Environmental Health Specialist and receive an approved or superior rating in accordance with applicable sanitation requirements adopted by the Commission for Public Health as described in 15A NCAC 18A .2800. Item 0705 Equipment and furnishings were not sturdy, stable and free of hazards. Note: The playground was in poor repair. There was chipping and paint on the staircase going to the playground. The stairs ramp to the playground has wooden beams that are uneven and splintering. According to 10A NCAC 09 .0601 SAFE ENVIRONMENT (c) Equipment and furnishings shall be sturdy, stable, and free of hazards that may injure children including sharp edges, lead based or peeling paint, rust, loose nails, splinters, protrusions (excluding nuts and bolts on sides of fences), and pinch and crush points. Item-0807 A safe indoor and outdoor environment was not provided for the children. Note: There was standing dirty water in buckets and a play water table. The playground was unkept with branches and plastics scattered around the playground. There were two (2) broken in plastic pools that contained standing water. There were broken sit toys and cushions lying on the ground. The fence was torn down and there was a large garden tiller on the playground. SAFETY REQUIREMENTS FOR CHILD CARE CENTERS 10A NCAC 09 .0601 SAFE ENVIRONMENT (a) A safe indoor and outdoor environment shall be provided for the children in care in accordance with the rules in this Section. 0104- Center has not passed the required sanitation inspection and received an approved or superior rating. Note: Sanitation expired on 8/12/23. K. Jordon has called and was told they would get to it as soon as possible. 10A NCAC 09 .0304 ON-GOING REQUIREMENTS FOR A LICENSE (b) Each center shall be inspected annually by an Environmental Health Specialist and receive an approved or superior rating in accordance with applicable sanitation requirements adopted by the Commission for Public Health as described in 15A NCAC 18A .2800. Corrective Action Plan: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 10/25/23. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: Sidney.mccrory@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Sidney McCrory 172 Streamwood Circle Waynesville NC 28786 Please call me at 828-273-4569, or email Sidney.mccrory@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: We discussed you were in cohort two(2) and that I would be in touch with you come June of this year. We discussed ways to improve your playground. If you have any questions or concerns regarding the Stabilization Grant, please contact Kaitlyn Marshall, Child Care Consultant, at 828-713-8192 or email kaitlyn.marshall@dhhs.nc.gov. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at Sidney.mccrory@dhhs.nc.gov or 828-550-7655, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: FOMA Facility ID: 57000061 Consultant: SIDNEY MCCRORY Operation Type: Center Case Number: Visit Date: 10/11/2023 Number Present: 18 Completed Date: 10/11/2023 Age: From 5 To 11 Total Minutes: 160 Time In: 02:50 PM Time Out: 05:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Sidney McCrory, Child Care Consultant and also signed by Keren Jordon, Administrator, during the visit. You received signed copy of the visit summary today. Today, Ms. Jordon, accompanied me in the facility. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition, and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was Ninety-one (91) percentage as of 10/11/23. Permit type – Four Stars Effective on October 28, 2019. Special Services/Restrictions – Daytime care only; Meeting Group Size at the Seven- Point Level Minus One; Meets enhanced Ratios: Meets enhanced space. The last annual compliance visit was conducted on 11/2/22. The last fire drill was practiced on 9/6/23. The last shelter-in-place drill was practiced 7/5/23. The last playground inspection was documented on 9/6/23. The last fire inspection was approved 10/21/23. The last sanitation inspection was conducted on 8/16/22 with six (6) demerits for a superior classification. The Emergency Medical Care plan was posted and is current. Upon arrival I introduced my presence to the Administrator. I observed children arriving at the facility on the two (2) school vans. The children went into their main room where they were observed playing in centers and playing keep away tag in the multiple purpose play area. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit. Violation Number Comment Rule 104 Center has not passed required sanitation inspection and received an approved or superior rating. 0104- Center has not passed the required sanitation inspection and received an approved or superior rating. Note: Sanitation expired on 8/12/23. K. Jordon has called and was told they would get to it as soon as possible. 10A NCAC 09 .0304 ON-GOING REQUIREMENTS FOR A LICENSE (b) Each center shall be inspected annually by an Environmental Health Specialist and receive an approved or superior rating in accordance with applicable sanitation requirements adopted by the Commission for Public Health as described in 15A NCAC 18A .2800. 10A NCAC 09 .0304(b) 438 Developmentally appropriate equipment and materials were not provided for variety of outdoor activities for vigorous play and large muscle development. There was one rope climb area but nothing else to engage children that was in good repair. 10A NCAC 09 .0509(4) 705 Equipment and furnishings were not sturdy, stable and free of hazards. The playground was in poor repair. There was chipping and paint on the staircase going to the playground. The stairs ramp to the playground has wooden beams that are uneven and splintering. .0601(c) 721 All equipment and furnishings were not in good repair. The swing was in poor repair with the top being shredded . A toy slide was broken and laying on the play ground. A balance seat was broken and laying on playground. G.S. 110-91(6); .0601(b) 807 A safe indoor and outdoor environment was not provided for the children. There was standing dirty water in buckets and a play water table. The playground was unkept with branches and plastics scattered around the playground. There were two (2) broken in plastic pools that contained standing water. There were cushions lying on the ground. The fence was torn down. 10A NCAC 09 .0601(a) 829 Gas tanks, gas, and/or charcoal grills, were not inaccessible or in a protective enclosure, making them accessible to children. Two (2) grills were in direct access to children in the location where Ms. Jordon said children were playing. .0604(n) 856 The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of. Playground was found to be overgrown with debris and broken equipment. 10A NCAC 09 .0604(p) 1422 Potentially hazardous items such as archery equipment, hand and power tools, nails, chemicals, or propane stoves, were not stored in locked areas or with other safeguards, or removed from the premises. A tiller was on the playground where children played and could reach from all sides. .2506(c) 9995 A violation was found for which there is no item number. The playground had standing water and litter. All debris, glass, dilapidated structures, and broken play equipment was not removed. Technical assistance was provided as follows: 0104- Center has not passed the required sanitation inspection and received an approved or superior rating. Note: Sanitation expired on 8/12/23. K. Jordon has called and was told they would get to it as soon as possible. 10A NCAC 09 .0304 ON-GOING REQUIREMENTS FOR A LICENSE (b) Each center shall be inspected annually by an Environmental Health Specialist and receive an approved or superior rating in accordance with applicable sanitation requirements adopted by the Commission for Public Health as described in 15A NCAC 18A .2800. Item 0705 Equipment and furnishings were not sturdy, stable and free of hazards. Note: The playground was in poor repair. There was chipping and paint on the staircase going to the playground. The stairs ramp to the playground has wooden beams that are uneven and splintering. According to 10A NCAC 09 .0601 SAFE ENVIRONMENT (c) Equipment and furnishings shall be sturdy, stable, and free of hazards that may injure children including sharp edges, lead based or peeling paint, rust, loose nails, splinters, protrusions (excluding nuts and bolts on sides of fences), and pinch and crush points. Item-0807 A safe indoor and outdoor environment was not provided for the children. Note: There was standing dirty water in buckets and a play water table. The playground was unkept with branches and plastics scattered around the playground. There were two (2) broken in plastic pools that contained standing water. There were broken sit toys and cushions lying on the ground. The fence was torn down and there was a large garden tiller on the playground. SAFETY REQUIREMENTS FOR CHILD CARE CENTERS 10A NCAC 09 .0601 SAFE ENVIRONMENT (a) A safe indoor and outdoor environment shall be provided for the children in care in accordance with the rules in this Section. 0104- Center has not passed the required sanitation inspection and received an approved or superior rating. Note: Sanitation expired on 8/12/23. K. Jordon has called and was told they would get to it as soon as possible. 10A NCAC 09 .0304 ON-GOING REQUIREMENTS FOR A LICENSE (b) Each center shall be inspected annually by an Environmental Health Specialist and receive an approved or superior rating in accordance with applicable sanitation requirements adopted by the Commission for Public Health as described in 15A NCAC 18A .2800. Corrective Action Plan: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 10/25/23. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: Sidney.mccrory@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Sidney McCrory 172 Streamwood Circle Waynesville NC 28786 Please call me at 828-273-4569, or email Sidney.mccrory@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: We discussed you were in cohort two(2) and that I would be in touch with you come June of this year. We discussed ways to improve your playground. If you have any questions or concerns regarding the Stabilization Grant, please contact Kaitlyn Marshall, Child Care Consultant, at 828-713-8192 or email kaitlyn.marshall@dhhs.nc.gov. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at Sidney.mccrory@dhhs.nc.gov or 828-550-7655, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times