Ymca Pleasant Gardens Afterschool

10A NCAC 09.3200 · Violation

Name of Operation: YMCA PLEASANT GARDENS AFTERSCHOOL Facility ID: 59000157 Consultant: BETH ARCHER Operation Type: Center Case Number: Visit Date: 9/2/2025 Number Present: 7 Completed Date: 9/2/2025 Age: From 5 To 10 Total Minutes: 235 Time In: 02:05 PM Time Out: 06:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor your program for compliance with applicable child care requirements, including health and safety. The visit was conducted with you, Kimberly Burleson, Program Coordinator. Amy Deter, Executive Director of Youth Services, joined the visit virtually to assist with electronic records. The NC Secretary of State website was viewed before the visit and The Young Men’s Christian Association of Western North Carolina, Inc. was current/active as of September 2, 2025. The facilities contact information was reviewed and confirmed with you. This program currently operates with a Five star rated license effective May 20, 2024. The permit restrictions include 1st shift, meets enhanced ratios, meets enhanced space, preschool children serv ed June to August only, and school age playground does not meet childcare safety standards. The program’s compliance history was 96 percent prior to today’s visit. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. A checklist was used to note the requirements I monitored today. A walk-through of the facility was completed today, all indoor and outdoor areas were monitored. I observed children in the indoor learning environment and found supervision and staff/child ratios in compliance. Children were participating in bathroom protocols, group activities, free plan in activity centers, and snack. The last monthly fire drill was practiced on August 27, 2025. The last lockdown drill was practiced on August 29, 2025. A sample of two children’s records were reviewed. One new staff and one existing staff file was reviewed. Due to Tropical Storm Helene, the program served children in an emergency relocation site at North Cove Elementary from October 2024 through June 2025. The last sanitation inspection was conducted on November 17, 2023 and last fire inspection was conducted on October 4, 2023. Within the next two weeks, you will need to contact environmental health and the fire inspector’s office to request inspections be completed. Please send me a copy of the DCDEE fire inspection report and sanitation report when completed. The most recent lead water test results were completed on May 30, 2024. Lead testing must be completed every three years. This website also indicated “enrollment started” for required asbestos and lead paint testing. The following violations were observed: Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. The posted activity plan was for the month of 8/2025. GS 110-91(12); .0508(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff member employed 4/29/25 did not have verification of First Aid certification on file. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff member employed 4/29/25 did not have verification of CPR certification on file. .1102(d) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. One staff member employed 4/29/25 did not have verification of six clock hours of training in required topic areas within the first two weeks. .1101(a)(b) 1757 A valid qualification letter was not on file and available to review at the facility. Steve Smith did not have a current qualifying letter on file for review. G.S. 110-90.2(b) & (d) & .2703(e) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. One staff member employed 3/2022 was not listed in an ABCMS provider portal facility roster. G.S. 110-90.2 & .2703(r) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One staff member employed 4/29/25 did not have verification of completed Recognizing and Responding to Suspicions of Child Maltreatment training on file. .1102(g) 1921 Staff working in part-time, full-day or track out school age care programs required to complete BSAC training, did not complete it within three months of employment. One staff member employed 4/29/25 did not have verification of completed Basic School Age Care training on file. .2510(j) The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the violation item number, statement of compliance, date of the visit and license ID number in the letter. I must receive your compliance statement by September 16, 2025. Please send your letter to Beth.Archer@dhhs.nc.gov. Failure to correct the violations and send the written statement by the due date may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. The Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you state in your violation correction letter that corrections have been made when they have not, it will be considered falsification of information. Technical Assistance was provided on the following: All centers must have a current schedule and activity plan for each group of children posted for reference by parents and by caregivers. You reported that you did not have access to print out the activity plan for September. I suggested staff members post the upcoming months’ activity plan on the last operating day of the month to ensure a current activity plan is posted. All staff members must maintain active CPR/First Aid certification. New staff members have ninety days from their date of hire to complete the training. I suggested you schedule CPR/First Aid Training for all new staff during their hiring process. Each new employee must complete, within the first two weeks of employment, six clock hours of training in required topic areas. I suggested that you use the staff file checklist to ensure compliance with required time frames. A valid qualification letter for each employee must be on file for review. The program keeps records digitally and the qualification letter was not able to be found in the YMCA’s new electronic system. I suggested you consider having a paper copy of record information available until all information has been uploaded into the electronic system. The ABCMS provider portal facility roster was reviewed. There are no employees listed on the facility roster for the program. You reported that you and the administrator are both working on correcting issues with your personal NCID accounts. One employee who was employed 3/2022 was not listed on any YMCA facility rosters. All current employees must be listed in the programs facility roster or another of the YMCA facility rosters within the next two weeks. This information must be updated in ABCMS on an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401. All staff members must complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. This training can be found at https://www.preventchildabusenc.org/resource-hub/recognizing-responding-to-child-maltreatment/. I suggested you set calendar reminders to ensure all new staff complete this training within the first 90 days of employment. Staff, in part-time, full day, or track-out school-age care programs are required to complete BSAC training must do so within three months of becoming employed. I suggested you have all staff to register for BSAC training during the hiring process to ensure the training is completed in the required time frame. Consultation: We discussed that QRIS requirements are available in 10A NCAC 09.3200. Additional information is available on the DCDEE website under the “What’s New” tab. The North Carolina Rated License Project website (NCRLAP) has trainings available regarding the SACERS-U assessment. Please let me know by October 1, 2025 of your Pathway choice. Reminders and Resources: Stay up to date with the Division of Child Development and Early Education by visiting https://ncchildcare.ncdhhs.gov. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the "What's New" tab for important updates impacting child care in North Carolina. At the completion of the visit, this visit summary was reviewed and a copy was given to you for your records. Thank you for your time today. If you have any questions about today’s visit, please contact me or my supervisor, Tammy McGalliard at Tammy.McGalliard@dhhs.nc.gov. If I can be of further assistance, you may contact me at 828-748-7893 or Beth.Archer@dhhs.nc.gov. Beth Archer, Child Care Consultant PO Box 64, Rutherfordton, NC 28139 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: YMCA PLEASANT GARDENS AFTERSCHOOL Facility ID: 59000157 Consultant: BETH ARCHER Operation Type: Center Case Number: Visit Date: 9/2/2025 Number Present: 7 Completed Date: 9/2/2025 Age: From 5 To 10 Total Minutes: 235 Time In: 02:05 PM Time Out: 06:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor your program for compliance with applicable child care requirements, including health and safety. The visit was conducted with you, Kimberly Burleson, Program Coordinator. Amy Deter, Executive Director of Youth Services, joined the visit virtually to assist with electronic records. The NC Secretary of State website was viewed before the visit and The Young Men’s Christian Association of Western North Carolina, Inc. was current/active as of September 2, 2025. The facilities contact information was reviewed and confirmed with you. This program currently operates with a Five star rated license effective May 20, 2024. The permit restrictions include 1st shift, meets enhanced ratios, meets enhanced space, preschool children serv ed June to August only, and school age playground does not meet childcare safety standards. The program’s compliance history was 96 percent prior to today’s visit. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. A checklist was used to note the requirements I monitored today. A walk-through of the facility was completed today, all indoor and outdoor areas were monitored. I observed children in the indoor learning environment and found supervision and staff/child ratios in compliance. Children were participating in bathroom protocols, group activities, free plan in activity centers, and snack. The last monthly fire drill was practiced on August 27, 2025. The last lockdown drill was practiced on August 29, 2025. A sample of two children’s records were reviewed. One new staff and one existing staff file was reviewed. Due to Tropical Storm Helene, the program served children in an emergency relocation site at North Cove Elementary from October 2024 through June 2025. The last sanitation inspection was conducted on November 17, 2023 and last fire inspection was conducted on October 4, 2023. Within the next two weeks, you will need to contact environmental health and the fire inspector’s office to request inspections be completed. Please send me a copy of the DCDEE fire inspection report and sanitation report when completed. The most recent lead water test results were completed on May 30, 2024. Lead testing must be completed every three years. This website also indicated “enrollment started” for required asbestos and lead paint testing. The following violations were observed: Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. The posted activity plan was for the month of 8/2025. GS 110-91(12); .0508(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff member employed 4/29/25 did not have verification of First Aid certification on file. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff member employed 4/29/25 did not have verification of CPR certification on file. .1102(d) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. One staff member employed 4/29/25 did not have verification of six clock hours of training in required topic areas within the first two weeks. .1101(a)(b) 1757 A valid qualification letter was not on file and available to review at the facility. Steve Smith did not have a current qualifying letter on file for review. G.S. 110-90.2(b) & (d) & .2703(e) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. One staff member employed 3/2022 was not listed in an ABCMS provider portal facility roster. G.S. 110-90.2 & .2703(r) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One staff member employed 4/29/25 did not have verification of completed Recognizing and Responding to Suspicions of Child Maltreatment training on file. .1102(g) 1921 Staff working in part-time, full-day or track out school age care programs required to complete BSAC training, did not complete it within three months of employment. One staff member employed 4/29/25 did not have verification of completed Basic School Age Care training on file. .2510(j) The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the violation item number, statement of compliance, date of the visit and license ID number in the letter. I must receive your compliance statement by September 16, 2025. Please send your letter to Beth.Archer@dhhs.nc.gov. Failure to correct the violations and send the written statement by the due date may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. The Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you state in your violation correction letter that corrections have been made when they have not, it will be considered falsification of information. Technical Assistance was provided on the following: All centers must have a current schedule and activity plan for each group of children posted for reference by parents and by caregivers. You reported that you did not have access to print out the activity plan for September. I suggested staff members post the upcoming months’ activity plan on the last operating day of the month to ensure a current activity plan is posted. All staff members must maintain active CPR/First Aid certification. New staff members have ninety days from their date of hire to complete the training. I suggested you schedule CPR/First Aid Training for all new staff during their hiring process. Each new employee must complete, within the first two weeks of employment, six clock hours of training in required topic areas. I suggested that you use the staff file checklist to ensure compliance with required time frames. A valid qualification letter for each employee must be on file for review. The program keeps records digitally and the qualification letter was not able to be found in the YMCA’s new electronic system. I suggested you consider having a paper copy of record information available until all information has been uploaded into the electronic system. The ABCMS provider portal facility roster was reviewed. There are no employees listed on the facility roster for the program. You reported that you and the administrator are both working on correcting issues with your personal NCID accounts. One employee who was employed 3/2022 was not listed on any YMCA facility rosters. All current employees must be listed in the programs facility roster or another of the YMCA facility rosters within the next two weeks. This information must be updated in ABCMS on an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401. All staff members must complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. This training can be found at https://www.preventchildabusenc.org/resource-hub/recognizing-responding-to-child-maltreatment/. I suggested you set calendar reminders to ensure all new staff complete this training within the first 90 days of employment. Staff, in part-time, full day, or track-out school-age care programs are required to complete BSAC training must do so within three months of becoming employed. I suggested you have all staff to register for BSAC training during the hiring process to ensure the training is completed in the required time frame. Consultation: We discussed that QRIS requirements are available in 10A NCAC 09.3200. Additional information is available on the DCDEE website under the “What’s New” tab. The North Carolina Rated License Project website (NCRLAP) has trainings available regarding the SACERS-U assessment. Please let me know by October 1, 2025 of your Pathway choice. Reminders and Resources: Stay up to date with the Division of Child Development and Early Education by visiting https://ncchildcare.ncdhhs.gov. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the "What's New" tab for important updates impacting child care in North Carolina. At the completion of the visit, this visit summary was reviewed and a copy was given to you for your records. Thank you for your time today. If you have any questions about today’s visit, please contact me or my supervisor, Tammy McGalliard at Tammy.McGalliard@dhhs.nc.gov. If I can be of further assistance, you may contact me at 828-748-7893 or Beth.Archer@dhhs.nc.gov. Beth Archer, Child Care Consultant PO Box 64, Rutherfordton, NC 28139 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: YMCA PLEASANT GARDENS AFTERSCHOOL Facility ID: 59000157 Consultant: BETH ARCHER Operation Type: Center Case Number: Visit Date: 9/2/2025 Number Present: 7 Completed Date: 9/2/2025 Age: From 5 To 10 Total Minutes: 235 Time In: 02:05 PM Time Out: 06:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor your program for compliance with applicable child care requirements, including health and safety. The visit was conducted with you, Kimberly Burleson, Program Coordinator. Amy Deter, Executive Director of Youth Services, joined the visit virtually to assist with electronic records. The NC Secretary of State website was viewed before the visit and The Young Men’s Christian Association of Western North Carolina, Inc. was current/active as of September 2, 2025. The facilities contact information was reviewed and confirmed with you. This program currently operates with a Five star rated license effective May 20, 2024. The permit restrictions include 1st shift, meets enhanced ratios, meets enhanced space, preschool children serv ed June to August only, and school age playground does not meet childcare safety standards. The program’s compliance history was 96 percent prior to today’s visit. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. A checklist was used to note the requirements I monitored today. A walk-through of the facility was completed today, all indoor and outdoor areas were monitored. I observed children in the indoor learning environment and found supervision and staff/child ratios in compliance. Children were participating in bathroom protocols, group activities, free plan in activity centers, and snack. The last monthly fire drill was practiced on August 27, 2025. The last lockdown drill was practiced on August 29, 2025. A sample of two children’s records were reviewed. One new staff and one existing staff file was reviewed. Due to Tropical Storm Helene, the program served children in an emergency relocation site at North Cove Elementary from October 2024 through June 2025. The last sanitation inspection was conducted on November 17, 2023 and last fire inspection was conducted on October 4, 2023. Within the next two weeks, you will need to contact environmental health and the fire inspector’s office to request inspections be completed. Please send me a copy of the DCDEE fire inspection report and sanitation report when completed. The most recent lead water test results were completed on May 30, 2024. Lead testing must be completed every three years. This website also indicated “enrollment started” for required asbestos and lead paint testing. The following violations were observed: Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. The posted activity plan was for the month of 8/2025. GS 110-91(12); .0508(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff member employed 4/29/25 did not have verification of First Aid certification on file. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff member employed 4/29/25 did not have verification of CPR certification on file. .1102(d) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. One staff member employed 4/29/25 did not have verification of six clock hours of training in required topic areas within the first two weeks. .1101(a)(b) 1757 A valid qualification letter was not on file and available to review at the facility. Steve Smith did not have a current qualifying letter on file for review. G.S. 110-90.2(b) & (d) & .2703(e) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. One staff member employed 3/2022 was not listed in an ABCMS provider portal facility roster. G.S. 110-90.2 & .2703(r) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One staff member employed 4/29/25 did not have verification of completed Recognizing and Responding to Suspicions of Child Maltreatment training on file. .1102(g) 1921 Staff working in part-time, full-day or track out school age care programs required to complete BSAC training, did not complete it within three months of employment. One staff member employed 4/29/25 did not have verification of completed Basic School Age Care training on file. .2510(j) The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the violation item number, statement of compliance, date of the visit and license ID number in the letter. I must receive your compliance statement by September 16, 2025. Please send your letter to Beth.Archer@dhhs.nc.gov. Failure to correct the violations and send the written statement by the due date may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. The Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you state in your violation correction letter that corrections have been made when they have not, it will be considered falsification of information. Technical Assistance was provided on the following: All centers must have a current schedule and activity plan for each group of children posted for reference by parents and by caregivers. You reported that you did not have access to print out the activity plan for September. I suggested staff members post the upcoming months’ activity plan on the last operating day of the month to ensure a current activity plan is posted. All staff members must maintain active CPR/First Aid certification. New staff members have ninety days from their date of hire to complete the training. I suggested you schedule CPR/First Aid Training for all new staff during their hiring process. Each new employee must complete, within the first two weeks of employment, six clock hours of training in required topic areas. I suggested that you use the staff file checklist to ensure compliance with required time frames. A valid qualification letter for each employee must be on file for review. The program keeps records digitally and the qualification letter was not able to be found in the YMCA’s new electronic system. I suggested you consider having a paper copy of record information available until all information has been uploaded into the electronic system. The ABCMS provider portal facility roster was reviewed. There are no employees listed on the facility roster for the program. You reported that you and the administrator are both working on correcting issues with your personal NCID accounts. One employee who was employed 3/2022 was not listed on any YMCA facility rosters. All current employees must be listed in the programs facility roster or another of the YMCA facility rosters within the next two weeks. This information must be updated in ABCMS on an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401. All staff members must complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. This training can be found at https://www.preventchildabusenc.org/resource-hub/recognizing-responding-to-child-maltreatment/. I suggested you set calendar reminders to ensure all new staff complete this training within the first 90 days of employment. Staff, in part-time, full day, or track-out school-age care programs are required to complete BSAC training must do so within three months of becoming employed. I suggested you have all staff to register for BSAC training during the hiring process to ensure the training is completed in the required time frame. Consultation: We discussed that QRIS requirements are available in 10A NCAC 09.3200. Additional information is available on the DCDEE website under the “What’s New” tab. The North Carolina Rated License Project website (NCRLAP) has trainings available regarding the SACERS-U assessment. Please let me know by October 1, 2025 of your Pathway choice. Reminders and Resources: Stay up to date with the Division of Child Development and Early Education by visiting https://ncchildcare.ncdhhs.gov. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the "What's New" tab for important updates impacting child care in North Carolina. At the completion of the visit, this visit summary was reviewed and a copy was given to you for your records. Thank you for your time today. If you have any questions about today’s visit, please contact me or my supervisor, Tammy McGalliard at Tammy.McGalliard@dhhs.nc.gov. If I can be of further assistance, you may contact me at 828-748-7893 or Beth.Archer@dhhs.nc.gov. Beth Archer, Child Care Consultant PO Box 64, Rutherfordton, NC 28139 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: YMCA PLEASANT GARDENS AFTERSCHOOL Facility ID: 59000157 Consultant: BETH ARCHER Operation Type: Center Case Number: Visit Date: 9/2/2025 Number Present: 7 Completed Date: 9/2/2025 Age: From 5 To 10 Total Minutes: 235 Time In: 02:05 PM Time Out: 06:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor your program for compliance with applicable child care requirements, including health and safety. The visit was conducted with you, Kimberly Burleson, Program Coordinator. Amy Deter, Executive Director of Youth Services, joined the visit virtually to assist with electronic records. The NC Secretary of State website was viewed before the visit and The Young Men’s Christian Association of Western North Carolina, Inc. was current/active as of September 2, 2025. The facilities contact information was reviewed and confirmed with you. This program currently operates with a Five star rated license effective May 20, 2024. The permit restrictions include 1st shift, meets enhanced ratios, meets enhanced space, preschool children serv ed June to August only, and school age playground does not meet childcare safety standards. The program’s compliance history was 96 percent prior to today’s visit. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. A checklist was used to note the requirements I monitored today. A walk-through of the facility was completed today, all indoor and outdoor areas were monitored. I observed children in the indoor learning environment and found supervision and staff/child ratios in compliance. Children were participating in bathroom protocols, group activities, free plan in activity centers, and snack. The last monthly fire drill was practiced on August 27, 2025. The last lockdown drill was practiced on August 29, 2025. A sample of two children’s records were reviewed. One new staff and one existing staff file was reviewed. Due to Tropical Storm Helene, the program served children in an emergency relocation site at North Cove Elementary from October 2024 through June 2025. The last sanitation inspection was conducted on November 17, 2023 and last fire inspection was conducted on October 4, 2023. Within the next two weeks, you will need to contact environmental health and the fire inspector’s office to request inspections be completed. Please send me a copy of the DCDEE fire inspection report and sanitation report when completed. The most recent lead water test results were completed on May 30, 2024. Lead testing must be completed every three years. This website also indicated “enrollment started” for required asbestos and lead paint testing. The following violations were observed: Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. The posted activity plan was for the month of 8/2025. GS 110-91(12); .0508(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff member employed 4/29/25 did not have verification of First Aid certification on file. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff member employed 4/29/25 did not have verification of CPR certification on file. .1102(d) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. One staff member employed 4/29/25 did not have verification of six clock hours of training in required topic areas within the first two weeks. .1101(a)(b) 1757 A valid qualification letter was not on file and available to review at the facility. Steve Smith did not have a current qualifying letter on file for review. G.S. 110-90.2(b) & (d) & .2703(e) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. One staff member employed 3/2022 was not listed in an ABCMS provider portal facility roster. G.S. 110-90.2 & .2703(r) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One staff member employed 4/29/25 did not have verification of completed Recognizing and Responding to Suspicions of Child Maltreatment training on file. .1102(g) 1921 Staff working in part-time, full-day or track out school age care programs required to complete BSAC training, did not complete it within three months of employment. One staff member employed 4/29/25 did not have verification of completed Basic School Age Care training on file. .2510(j) The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the violation item number, statement of compliance, date of the visit and license ID number in the letter. I must receive your compliance statement by September 16, 2025. Please send your letter to Beth.Archer@dhhs.nc.gov. Failure to correct the violations and send the written statement by the due date may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. The Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you state in your violation correction letter that corrections have been made when they have not, it will be considered falsification of information. Technical Assistance was provided on the following: All centers must have a current schedule and activity plan for each group of children posted for reference by parents and by caregivers. You reported that you did not have access to print out the activity plan for September. I suggested staff members post the upcoming months’ activity plan on the last operating day of the month to ensure a current activity plan is posted. All staff members must maintain active CPR/First Aid certification. New staff members have ninety days from their date of hire to complete the training. I suggested you schedule CPR/First Aid Training for all new staff during their hiring process. Each new employee must complete, within the first two weeks of employment, six clock hours of training in required topic areas. I suggested that you use the staff file checklist to ensure compliance with required time frames. A valid qualification letter for each employee must be on file for review. The program keeps records digitally and the qualification letter was not able to be found in the YMCA’s new electronic system. I suggested you consider having a paper copy of record information available until all information has been uploaded into the electronic system. The ABCMS provider portal facility roster was reviewed. There are no employees listed on the facility roster for the program. You reported that you and the administrator are both working on correcting issues with your personal NCID accounts. One employee who was employed 3/2022 was not listed on any YMCA facility rosters. All current employees must be listed in the programs facility roster or another of the YMCA facility rosters within the next two weeks. This information must be updated in ABCMS on an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401. All staff members must complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. This training can be found at https://www.preventchildabusenc.org/resource-hub/recognizing-responding-to-child-maltreatment/. I suggested you set calendar reminders to ensure all new staff complete this training within the first 90 days of employment. Staff, in part-time, full day, or track-out school-age care programs are required to complete BSAC training must do so within three months of becoming employed. I suggested you have all staff to register for BSAC training during the hiring process to ensure the training is completed in the required time frame. Consultation: We discussed that QRIS requirements are available in 10A NCAC 09.3200. Additional information is available on the DCDEE website under the “What’s New” tab. The North Carolina Rated License Project website (NCRLAP) has trainings available regarding the SACERS-U assessment. Please let me know by October 1, 2025 of your Pathway choice. Reminders and Resources: Stay up to date with the Division of Child Development and Early Education by visiting https://ncchildcare.ncdhhs.gov. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the "What's New" tab for important updates impacting child care in North Carolina. At the completion of the visit, this visit summary was reviewed and a copy was given to you for your records. Thank you for your time today. If you have any questions about today’s visit, please contact me or my supervisor, Tammy McGalliard at Tammy.McGalliard@dhhs.nc.gov. If I can be of further assistance, you may contact me at 828-748-7893 or Beth.Archer@dhhs.nc.gov. Beth Archer, Child Care Consultant PO Box 64, Rutherfordton, NC 28139 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0304 · Violation

Name of Operation: YMCA PLEASANT GARDENS AFTERSCHOOL Facility ID: 59000157 Consultant: BETH ARCHER Operation Type: Center Case Number: Visit Date: 4/30/2024 Number Present: 16 Completed Date: 4/30/2024 Age: From 5 To 12 Total Minutes: 140 Time In: 02:40 PM Time Out: 05:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced routine unannounced visit was to monitor your compliance with all applicable child care requirements, including health and safety. Upon arrival, the purpose of today’s visit was reviewed with you, Angela Strickland, Program Director. Your program currently operates with a five star license effective November 15, 2023. The permit restrictions were in compliance including 1st shift, meets enhanced ratios, meets enhanced space and playground does not meet child care standards and Preschool children served June-August only. The Secretary of State website was checked on April 26, 2024, and your business The Young Men’s Christian Association of Western North Carolina, Inc., is active and in good standing. If any changes to the corporation need to be made or you decide to sell your business, then you must notify me, your consultant at least thirty days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location, or inherited. A walk-through of the facility was completed today, all indoor and outdoor areas were monitored. I observed children in the indoor learning environment and found supervision and staff/child ratios in compliance. Children were participating in snack time, transitions, handwashing protocols and play in activity centers. The center's compliance history prior to today’s visit was reviewed with the operator. The program’s compliance history was 86% as of April 26, 2024. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. No new staff have been hired since the annual compliance visit on November 13, 2023. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Special Training including Health and Safety Training and Criminal Background Checks. The most recent lead water testing results were completed on July 27, 2021. Lead testing must be completed every three years. Please complete this process by visiting https://www.cleanwaterforuskids.org/en/carolina/. You will need to have the water testing completed before July 27, 2024. The last approved sanitation inspection for your facility was conducted on April 27, 2023. A superior sanitation classification was issued with four demerits. A provisional sanitation inspection was conducted November 7, 2023. The most recent fire inspection for your facility was conducted on October 4, 2023. The facility was approved for day time care. The following violation(s) were observed today: Violation Number Comment Rule 104 Center has not passed required sanitation inspection and received an approved or superior rating. The last approved sanitation inspection was completed April 27, 2023. 10A NCAC 09 .0304(b) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. A lockdown drills was practice 12/4/23 and practiced again 4/16/24. .0604(u);.0302(d)(8) The violation(s) documented must be corrected immediately. On or before May 14, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Please send the information to beth.archer@dhhs.nc.gov Failure to correct the violations and send the written statement by the due date may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. The Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Technical assistance on violations was reviewed with you. Areas discussed included: Item # 104 Per 10A NCAC 09. 0304(b), each center shall be inspected annually by an Environmental Health Specialist and receive an approved or superior rating in accordance with applicable sanitation requirements. A provisional inspection was completed November 7, 2023. The last approved sanitation inspection was completed April 27, 2023. An approved inspection is required annually. You reported that there has not been a reinspection since the provisional inspection on November 7, 2023. You reported that you have contacted the Environment Health Specialist multiple times including an email yesterday, to request a follow-up inspection. You have not received any return communication from Environmental Health. An approved sanitation inspection will need to be conducted within the next 2 weeks. Item #1811 Shelter-in-Place or lockdown drills must be practiced every three months. We discussed using a calendar to track the three month intervals to ensure compliance with the requirement. A lockdown drill was practiced April 16, 2024. This violation is corrected at visit. 10A NCAC 09. 0604(u). Consultation or other topics discussed today: We discussed that the surfacing around the outdoor play structure should be raked and fluffed to ensure adequate surfacing to prevent serious injury. There is one section of the playground surface border that is cracked, and the bolt is not attached. I encouraged you to contact the school maintenance staff to notify of the playground needs. The current administrator is an off-site. You will be the administrator that will be on-site for the summer months when preschool age children are served. Please complete the Pre-Service for Administrators form and return it to me by May 31, 2024. The program will complete the ECCERS-R assessment this summer. The school age assessment was completed in November 2023, when preschool age children were not being served. Please return the Rated License Reassessment Review form by no later than 6/30/24 in order to assure completion during the summer months. Child Care Rule Effective January 1, 2024 Lead Testing: Child Care Rule .0601(f)- Safe Environments Rule Amendment- This rule was amended to include the specific requirements that child care centers must be free of asbestos hazards. This is in addition to the existing requirement that they be free of lead poisoning hazards. In addition to the updates to this rule, 10A NCAC 41C .1001 through .1007 and 15A NCAC 18A .2816, require all child care facilities (homes and centers) to test for lead in drinking, water, identify lead-based paint hazard, and mitigate or restrict access to identified hazards. The Clean Classrooms for Carolina Kids program is designed to identify and eliminate exposure to lead and asbestos hazards in building infrastructure, while providing child care facilities with the support needed to meet all rule requirements. The program is free, and the first step is to watch one of the pre-enrollment webinars, which are available at www.cleanwaterforUSkids.org/carolina or paste https://bit.ly/3CK-webinar All licensed child care programs must register by May 1, 2024, at www.cleanwaterforUSkids.org/carolina and watch one of the pre-enrollment webinars. Child Care Centers have until July 1, 2024, to complete the required lead testing. For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ . This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the "What's New" tab for important updates impacting child care in North Carolina. Due to connectivity, at the completion of the visit, a hand written visit summary was reviewed and a copy was given to you for your records. A computer generated visit summary was emailed to you on May 2, 2024. Thank you for your time today. If you have any questions about today’s visit, please contact me or my supervisor, Tammy McGalliard, Tammy.McGallaird@dhhs.nc.gov . If I can be of further assistance, you may contact me at: Beth Archer Child Care Consultant P.O. Box 64 Rutherfordton, NC 28139 beth.archer@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09. 0304 · Violation

Name of Operation: YMCA PLEASANT GARDENS AFTERSCHOOL Facility ID: 59000157 Consultant: BETH ARCHER Operation Type: Center Case Number: Visit Date: 4/30/2024 Number Present: 16 Completed Date: 4/30/2024 Age: From 5 To 12 Total Minutes: 140 Time In: 02:40 PM Time Out: 05:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced routine unannounced visit was to monitor your compliance with all applicable child care requirements, including health and safety. Upon arrival, the purpose of today’s visit was reviewed with you, Angela Strickland, Program Director. Your program currently operates with a five star license effective November 15, 2023. The permit restrictions were in compliance including 1st shift, meets enhanced ratios, meets enhanced space and playground does not meet child care standards and Preschool children served June-August only. The Secretary of State website was checked on April 26, 2024, and your business The Young Men’s Christian Association of Western North Carolina, Inc., is active and in good standing. If any changes to the corporation need to be made or you decide to sell your business, then you must notify me, your consultant at least thirty days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location, or inherited. A walk-through of the facility was completed today, all indoor and outdoor areas were monitored. I observed children in the indoor learning environment and found supervision and staff/child ratios in compliance. Children were participating in snack time, transitions, handwashing protocols and play in activity centers. The center's compliance history prior to today’s visit was reviewed with the operator. The program’s compliance history was 86% as of April 26, 2024. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. No new staff have been hired since the annual compliance visit on November 13, 2023. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Special Training including Health and Safety Training and Criminal Background Checks. The most recent lead water testing results were completed on July 27, 2021. Lead testing must be completed every three years. Please complete this process by visiting https://www.cleanwaterforuskids.org/en/carolina/. You will need to have the water testing completed before July 27, 2024. The last approved sanitation inspection for your facility was conducted on April 27, 2023. A superior sanitation classification was issued with four demerits. A provisional sanitation inspection was conducted November 7, 2023. The most recent fire inspection for your facility was conducted on October 4, 2023. The facility was approved for day time care. The following violation(s) were observed today: Violation Number Comment Rule 104 Center has not passed required sanitation inspection and received an approved or superior rating. The last approved sanitation inspection was completed April 27, 2023. 10A NCAC 09 .0304(b) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. A lockdown drills was practice 12/4/23 and practiced again 4/16/24. .0604(u);.0302(d)(8) The violation(s) documented must be corrected immediately. On or before May 14, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Please send the information to beth.archer@dhhs.nc.gov Failure to correct the violations and send the written statement by the due date may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. The Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Technical assistance on violations was reviewed with you. Areas discussed included: Item # 104 Per 10A NCAC 09. 0304(b), each center shall be inspected annually by an Environmental Health Specialist and receive an approved or superior rating in accordance with applicable sanitation requirements. A provisional inspection was completed November 7, 2023. The last approved sanitation inspection was completed April 27, 2023. An approved inspection is required annually. You reported that there has not been a reinspection since the provisional inspection on November 7, 2023. You reported that you have contacted the Environment Health Specialist multiple times including an email yesterday, to request a follow-up inspection. You have not received any return communication from Environmental Health. An approved sanitation inspection will need to be conducted within the next 2 weeks. Item #1811 Shelter-in-Place or lockdown drills must be practiced every three months. We discussed using a calendar to track the three month intervals to ensure compliance with the requirement. A lockdown drill was practiced April 16, 2024. This violation is corrected at visit. 10A NCAC 09. 0604(u). Consultation or other topics discussed today: We discussed that the surfacing around the outdoor play structure should be raked and fluffed to ensure adequate surfacing to prevent serious injury. There is one section of the playground surface border that is cracked, and the bolt is not attached. I encouraged you to contact the school maintenance staff to notify of the playground needs. The current administrator is an off-site. You will be the administrator that will be on-site for the summer months when preschool age children are served. Please complete the Pre-Service for Administrators form and return it to me by May 31, 2024. The program will complete the ECCERS-R assessment this summer. The school age assessment was completed in November 2023, when preschool age children were not being served. Please return the Rated License Reassessment Review form by no later than 6/30/24 in order to assure completion during the summer months. Child Care Rule Effective January 1, 2024 Lead Testing: Child Care Rule .0601(f)- Safe Environments Rule Amendment- This rule was amended to include the specific requirements that child care centers must be free of asbestos hazards. This is in addition to the existing requirement that they be free of lead poisoning hazards. In addition to the updates to this rule, 10A NCAC 41C .1001 through .1007 and 15A NCAC 18A .2816, require all child care facilities (homes and centers) to test for lead in drinking, water, identify lead-based paint hazard, and mitigate or restrict access to identified hazards. The Clean Classrooms for Carolina Kids program is designed to identify and eliminate exposure to lead and asbestos hazards in building infrastructure, while providing child care facilities with the support needed to meet all rule requirements. The program is free, and the first step is to watch one of the pre-enrollment webinars, which are available at www.cleanwaterforUSkids.org/carolina or paste https://bit.ly/3CK-webinar All licensed child care programs must register by May 1, 2024, at www.cleanwaterforUSkids.org/carolina and watch one of the pre-enrollment webinars. Child Care Centers have until July 1, 2024, to complete the required lead testing. For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ . This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the "What's New" tab for important updates impacting child care in North Carolina. Due to connectivity, at the completion of the visit, a hand written visit summary was reviewed and a copy was given to you for your records. A computer generated visit summary was emailed to you on May 2, 2024. Thank you for your time today. If you have any questions about today’s visit, please contact me or my supervisor, Tammy McGalliard, Tammy.McGallaird@dhhs.nc.gov . If I can be of further assistance, you may contact me at: Beth Archer Child Care Consultant P.O. Box 64 Rutherfordton, NC 28139 beth.archer@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09. 0604 · Violation

Name of Operation: YMCA PLEASANT GARDENS AFTERSCHOOL Facility ID: 59000157 Consultant: BETH ARCHER Operation Type: Center Case Number: Visit Date: 4/30/2024 Number Present: 16 Completed Date: 4/30/2024 Age: From 5 To 12 Total Minutes: 140 Time In: 02:40 PM Time Out: 05:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced routine unannounced visit was to monitor your compliance with all applicable child care requirements, including health and safety. Upon arrival, the purpose of today’s visit was reviewed with you, Angela Strickland, Program Director. Your program currently operates with a five star license effective November 15, 2023. The permit restrictions were in compliance including 1st shift, meets enhanced ratios, meets enhanced space and playground does not meet child care standards and Preschool children served June-August only. The Secretary of State website was checked on April 26, 2024, and your business The Young Men’s Christian Association of Western North Carolina, Inc., is active and in good standing. If any changes to the corporation need to be made or you decide to sell your business, then you must notify me, your consultant at least thirty days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location, or inherited. A walk-through of the facility was completed today, all indoor and outdoor areas were monitored. I observed children in the indoor learning environment and found supervision and staff/child ratios in compliance. Children were participating in snack time, transitions, handwashing protocols and play in activity centers. The center's compliance history prior to today’s visit was reviewed with the operator. The program’s compliance history was 86% as of April 26, 2024. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. No new staff have been hired since the annual compliance visit on November 13, 2023. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Special Training including Health and Safety Training and Criminal Background Checks. The most recent lead water testing results were completed on July 27, 2021. Lead testing must be completed every three years. Please complete this process by visiting https://www.cleanwaterforuskids.org/en/carolina/. You will need to have the water testing completed before July 27, 2024. The last approved sanitation inspection for your facility was conducted on April 27, 2023. A superior sanitation classification was issued with four demerits. A provisional sanitation inspection was conducted November 7, 2023. The most recent fire inspection for your facility was conducted on October 4, 2023. The facility was approved for day time care. The following violation(s) were observed today: Violation Number Comment Rule 104 Center has not passed required sanitation inspection and received an approved or superior rating. The last approved sanitation inspection was completed April 27, 2023. 10A NCAC 09 .0304(b) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. A lockdown drills was practice 12/4/23 and practiced again 4/16/24. .0604(u);.0302(d)(8) The violation(s) documented must be corrected immediately. On or before May 14, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Please send the information to beth.archer@dhhs.nc.gov Failure to correct the violations and send the written statement by the due date may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. The Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Technical assistance on violations was reviewed with you. Areas discussed included: Item # 104 Per 10A NCAC 09. 0304(b), each center shall be inspected annually by an Environmental Health Specialist and receive an approved or superior rating in accordance with applicable sanitation requirements. A provisional inspection was completed November 7, 2023. The last approved sanitation inspection was completed April 27, 2023. An approved inspection is required annually. You reported that there has not been a reinspection since the provisional inspection on November 7, 2023. You reported that you have contacted the Environment Health Specialist multiple times including an email yesterday, to request a follow-up inspection. You have not received any return communication from Environmental Health. An approved sanitation inspection will need to be conducted within the next 2 weeks. Item #1811 Shelter-in-Place or lockdown drills must be practiced every three months. We discussed using a calendar to track the three month intervals to ensure compliance with the requirement. A lockdown drill was practiced April 16, 2024. This violation is corrected at visit. 10A NCAC 09. 0604(u). Consultation or other topics discussed today: We discussed that the surfacing around the outdoor play structure should be raked and fluffed to ensure adequate surfacing to prevent serious injury. There is one section of the playground surface border that is cracked, and the bolt is not attached. I encouraged you to contact the school maintenance staff to notify of the playground needs. The current administrator is an off-site. You will be the administrator that will be on-site for the summer months when preschool age children are served. Please complete the Pre-Service for Administrators form and return it to me by May 31, 2024. The program will complete the ECCERS-R assessment this summer. The school age assessment was completed in November 2023, when preschool age children were not being served. Please return the Rated License Reassessment Review form by no later than 6/30/24 in order to assure completion during the summer months. Child Care Rule Effective January 1, 2024 Lead Testing: Child Care Rule .0601(f)- Safe Environments Rule Amendment- This rule was amended to include the specific requirements that child care centers must be free of asbestos hazards. This is in addition to the existing requirement that they be free of lead poisoning hazards. In addition to the updates to this rule, 10A NCAC 41C .1001 through .1007 and 15A NCAC 18A .2816, require all child care facilities (homes and centers) to test for lead in drinking, water, identify lead-based paint hazard, and mitigate or restrict access to identified hazards. The Clean Classrooms for Carolina Kids program is designed to identify and eliminate exposure to lead and asbestos hazards in building infrastructure, while providing child care facilities with the support needed to meet all rule requirements. The program is free, and the first step is to watch one of the pre-enrollment webinars, which are available at www.cleanwaterforUSkids.org/carolina or paste https://bit.ly/3CK-webinar All licensed child care programs must register by May 1, 2024, at www.cleanwaterforUSkids.org/carolina and watch one of the pre-enrollment webinars. Child Care Centers have until July 1, 2024, to complete the required lead testing. For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ . This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the "What's New" tab for important updates impacting child care in North Carolina. Due to connectivity, at the completion of the visit, a hand written visit summary was reviewed and a copy was given to you for your records. A computer generated visit summary was emailed to you on May 2, 2024. Thank you for your time today. If you have any questions about today’s visit, please contact me or my supervisor, Tammy McGalliard, Tammy.McGallaird@dhhs.nc.gov . If I can be of further assistance, you may contact me at: Beth Archer Child Care Consultant P.O. Box 64 Rutherfordton, NC 28139 beth.archer@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: YMCA PLEASANT GARDENS AFTERSCHOOL Facility ID: 59000157 Consultant: BETH ARCHER Operation Type: Center Case Number: Visit Date: 4/30/2024 Number Present: 16 Completed Date: 4/30/2024 Age: From 5 To 12 Total Minutes: 140 Time In: 02:40 PM Time Out: 05:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced routine unannounced visit was to monitor your compliance with all applicable child care requirements, including health and safety. Upon arrival, the purpose of today’s visit was reviewed with you, Angela Strickland, Program Director. Your program currently operates with a five star license effective November 15, 2023. The permit restrictions were in compliance including 1st shift, meets enhanced ratios, meets enhanced space and playground does not meet child care standards and Preschool children served June-August only. The Secretary of State website was checked on April 26, 2024, and your business The Young Men’s Christian Association of Western North Carolina, Inc., is active and in good standing. If any changes to the corporation need to be made or you decide to sell your business, then you must notify me, your consultant at least thirty days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location, or inherited. A walk-through of the facility was completed today, all indoor and outdoor areas were monitored. I observed children in the indoor learning environment and found supervision and staff/child ratios in compliance. Children were participating in snack time, transitions, handwashing protocols and play in activity centers. The center's compliance history prior to today’s visit was reviewed with the operator. The program’s compliance history was 86% as of April 26, 2024. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. No new staff have been hired since the annual compliance visit on November 13, 2023. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Special Training including Health and Safety Training and Criminal Background Checks. The most recent lead water testing results were completed on July 27, 2021. Lead testing must be completed every three years. Please complete this process by visiting https://www.cleanwaterforuskids.org/en/carolina/. You will need to have the water testing completed before July 27, 2024. The last approved sanitation inspection for your facility was conducted on April 27, 2023. A superior sanitation classification was issued with four demerits. A provisional sanitation inspection was conducted November 7, 2023. The most recent fire inspection for your facility was conducted on October 4, 2023. The facility was approved for day time care. The following violation(s) were observed today: Violation Number Comment Rule 104 Center has not passed required sanitation inspection and received an approved or superior rating. The last approved sanitation inspection was completed April 27, 2023. 10A NCAC 09 .0304(b) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. A lockdown drills was practice 12/4/23 and practiced again 4/16/24. .0604(u);.0302(d)(8) The violation(s) documented must be corrected immediately. On or before May 14, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Please send the information to beth.archer@dhhs.nc.gov Failure to correct the violations and send the written statement by the due date may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. The Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Technical assistance on violations was reviewed with you. Areas discussed included: Item # 104 Per 10A NCAC 09. 0304(b), each center shall be inspected annually by an Environmental Health Specialist and receive an approved or superior rating in accordance with applicable sanitation requirements. A provisional inspection was completed November 7, 2023. The last approved sanitation inspection was completed April 27, 2023. An approved inspection is required annually. You reported that there has not been a reinspection since the provisional inspection on November 7, 2023. You reported that you have contacted the Environment Health Specialist multiple times including an email yesterday, to request a follow-up inspection. You have not received any return communication from Environmental Health. An approved sanitation inspection will need to be conducted within the next 2 weeks. Item #1811 Shelter-in-Place or lockdown drills must be practiced every three months. We discussed using a calendar to track the three month intervals to ensure compliance with the requirement. A lockdown drill was practiced April 16, 2024. This violation is corrected at visit. 10A NCAC 09. 0604(u). Consultation or other topics discussed today: We discussed that the surfacing around the outdoor play structure should be raked and fluffed to ensure adequate surfacing to prevent serious injury. There is one section of the playground surface border that is cracked, and the bolt is not attached. I encouraged you to contact the school maintenance staff to notify of the playground needs. The current administrator is an off-site. You will be the administrator that will be on-site for the summer months when preschool age children are served. Please complete the Pre-Service for Administrators form and return it to me by May 31, 2024. The program will complete the ECCERS-R assessment this summer. The school age assessment was completed in November 2023, when preschool age children were not being served. Please return the Rated License Reassessment Review form by no later than 6/30/24 in order to assure completion during the summer months. Child Care Rule Effective January 1, 2024 Lead Testing: Child Care Rule .0601(f)- Safe Environments Rule Amendment- This rule was amended to include the specific requirements that child care centers must be free of asbestos hazards. This is in addition to the existing requirement that they be free of lead poisoning hazards. In addition to the updates to this rule, 10A NCAC 41C .1001 through .1007 and 15A NCAC 18A .2816, require all child care facilities (homes and centers) to test for lead in drinking, water, identify lead-based paint hazard, and mitigate or restrict access to identified hazards. The Clean Classrooms for Carolina Kids program is designed to identify and eliminate exposure to lead and asbestos hazards in building infrastructure, while providing child care facilities with the support needed to meet all rule requirements. The program is free, and the first step is to watch one of the pre-enrollment webinars, which are available at www.cleanwaterforUSkids.org/carolina or paste https://bit.ly/3CK-webinar All licensed child care programs must register by May 1, 2024, at www.cleanwaterforUSkids.org/carolina and watch one of the pre-enrollment webinars. Child Care Centers have until July 1, 2024, to complete the required lead testing. For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ . This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the "What's New" tab for important updates impacting child care in North Carolina. Due to connectivity, at the completion of the visit, a hand written visit summary was reviewed and a copy was given to you for your records. A computer generated visit summary was emailed to you on May 2, 2024. Thank you for your time today. If you have any questions about today’s visit, please contact me or my supervisor, Tammy McGalliard, Tammy.McGallaird@dhhs.nc.gov . If I can be of further assistance, you may contact me at: Beth Archer Child Care Consultant P.O. Box 64 Rutherfordton, NC 28139 beth.archer@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0801 · Violation

Name of Operation: YMCA PLEASANT GARDENS AFTERSCHOOL Facility ID: 59000157 Consultant: BETH ARCHER Operation Type: Center Case Number: Visit Date: 11/13/2023 Number Present: 17 Completed Date: 11/13/2023 Age: From 5 To 11 Total Minutes: 200 Time In: 01:55 PM Time Out: 05:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp w/Rated Lic Assess Announced/Unannounced: Unannounced The purpose of today’s unannounced annual compliance visit was to monitor your compliance with all applicable child care requirements, including health and safety, and to begin your rated license reassessment. Your last annual compliance visit was conducted on March 15, 2023. You, Angela Strickland, Program Director, assisted me with the visit. A checklist was used to note the requirements I monitored today. Your program currently operates with a three star license effective March 28, 2018. The permit restrictions were in compliance including 1st shift, meets enhanced ratios, meets enhanced space, PS children served June-August only and SA playground does not meet safety standards. The Secretary of State website was checked on November 7, 2023, and your business The Young Men’s Christian Association of Western North Carolina, Inc., is active and in good standing. If any changes to the corporation need to be made or you decide to sell your business, then you must notify me, your consultant at least thirty days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location, or inherited. You confirmed the following as your current email address: ybc@ymcawnc.org . Email and ncchildcare.nc.gov are the primary means of communication from the Division’s main office. A walk-through of the facility was completed today, all indoor and outdoor areas were monitored. I observed children in the indoor learning environment and found supervision and staff/child ratios in compliance. The school age children are being served in space #4(rm #230). Children were observed in independent art activities. ¬¬ Space #1(gym), Space #2(stage area) and Space #3(multi purpose room) are currently not in use, therefore, no children or staff were observed in these spaces. The center's compliance history was at 89% prior to today’s visit. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. A sample of two children’s files were reviewed. Two staff members are new to this YMCA site for the 2023-2024 school year. Both staff files were reviewed. One existing staff file was reviewed. The last monthly fire drill was practiced on 11/1/23. The last lockdown drill was practiced on 9/27/23. The last monthly playground inspection was completed on 11/7/23. The most recent sanitation inspection for your facility was conducted on February 6, 2023. A superior sanitation classification was issued with six demerits. The most recent fire inspection for your facility was conducted on March 23, 2023. The facility was approved for day time care. The following violation(s) were observed and discussed with you today: Violation Number Comment Rule 608 Children did not wash their hands upon arrival at the center, after each visit to the toilet, before eating, before and after water activity play, after outside play, and after handling animals or animal cages. Seventeen children did not wash their hands upon arrival to the program. 15A NCAC 18A .2803(c) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In Space #4, there was a unlocked container on the countertop of the classroom with one bottle of Clorox cleaner and bleach, two aerosol bottles of Medicide Disinfectant, two aersol bottles of SprayPale spray disinfectant and 1 bottle of Super Sorb. .2820(b) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff member employed 7/13/19, had a first aid training that expired 3/5/23. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff member employed 7/13/19, had a CPR training that expired 3/5/23. .1102(d) 1835 The medical action plan was not updated on an annual basis or when changes to the plan were made by the child's parent or health care professional. One medical action plan for child with asthma did not have contact information for the child’s health care professional included on the form. .0801(b) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. One staff member employed 7/13/19, had not completed on-going Health and Safety training of Recognizing and Responding to suspicions of child maltreatment since 12/6/2016. .1103(b) The violation(s) documented must be corrected immediately. On or before November 27, 2023 , I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. The Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Mail or email the information to: Beth Archer Child Care Consultant P.O. Box 64 Rutherfordton, NC 28139 (828)748-7893 beth.archer@dhhs.nc.gov Technical assistance on violations was reviewed with you. Areas discussed included: Hand Washing: Children must wash their hands upon arrival at the center, after each visit to the toilet, before eating, and before and after water play, after outside play, and/or after handling animals or animal cages. We discussed that the children need to wash their hands when they arrive to the classroom and not wait until they use the restroom approximately 20 minutes after arrival. 15A NCAC 18A.2803(b) Hazardous Products: All hazardous items with multiple warnings must be kept in locked storage, including all aerosol products. Items labeled “keep out of reach of children” with no other warnings can be stored five (5) feet off the ground. Have teachers check the classroom space to make sure that all items are properly stored. 15A NCAC 18A .2820(b). The container with unlocked hazardous products was removed from the classroom space. This violation was corrected during the visit. CPR/First Aid: All staff must complete a certification in CPR and First Aid training appropriate to the age of the children in care. Verification of training from an approved training organization must be in the staff file. 10A NCAC 09 .1102(d). I encouraged you to contact Child Care Connections of Burke County about CPR/FA trainings that are offered monthly at McDowell Technical Community College. We discussed that if training is not available before the compliance letter due date, an email would need to be sent to me requesting an extension including specific information about the date the training is scheduled. Medical Action Plan: The medical action plan must be completed by the child's parent or a health care professional and include the following: (1) a list of the child's diagnosis or diagnoses including dietary, environmental, and activity considerations that are applicable; (2) contact information for the child's health care professional(s); (3) medications to be administered on a scheduled basis; and (4) medications to be administered on an emergency basis with symptoms, and instructions. 10A NCAC 09 .0801(b)(1-4). We discussed that the contact information for the child’s health care professional must be completed on the medical action plan. I encouraged you all to review the medical action plan when returned by the parent, to ensure that all required information is on the form. Health and Safety Trainings: Health and safety training topics must be completed as part of on-going training within five years of completing the previous health and safety training topics. One staff member will need to complete the Recognizing and Responding to Suspicions of Child Maltreatment training to have completed training in all required topic areas. This training must be corrected within the next two weeks 10A NCAC 09 .1103(b). Consultation or other topics discussed today: RATED LICENSE: A copy of the Application for Assessment for a Two Component Star Rated License was signed on April 25, 2023. The Environment Rating Scale was completed May 31, 2023. You have decided that you would like to volunteer to complete the rated license reassessment rather than to remain in hold harmless as a part of Cohort 1. Preschool children are served in this program during the summer months only. An environment rating scale will need to be completed when the preschool children return to care this summer. Education Points will be determined with the new staff assigned to the program for the 2023-2024 school year including the change in administrator. A Pre-Service Administrator form will need to be completed and returned to complete education evaluation. The ERS results from May 31, 2023 were reviewed with you. You confirmed that the program will accept the scores received to be used for evaluation of program standards. Quality Point of Meeting a staff benefits package and infrastructure of Parent Involvement were met. Resuming Star Rated License Reassessment Information: As a reminder your facility is in cohort 1 for resuming the star rated license reassessment. Your child care program’s assigned prep year began on July 1, 2023, through June 30, 2024. Your child care program’s assigned reassessment year will begin on July 1, 2024, through June 30, 2025. For more information, please visit the DCDEE website under the providers tab. The link is https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/Resuming-StarRated-License We discussed information pertaining to COVID-19. Here is the link for the current resources and information regarding COVID-19. https://covid19.ncdhhs.gov/materials-and-resources/materials-about-covid-19-symptoms-and-treatment Moodle Support: The Division offers early childhood professionals a wide range of professional development opportunities through our online learning platform Moodle. As we continue expanding our training offerings, DCDEE has established a new email address and phone number for Moodle support. To get help with Moodle, email at DCDEE_Moodle_Support@dhhs.nc.gov or call (919) 814-6326. The Healthy Social Behavior Project is offering technical assistance with challenging behaviors to programs. Please see the link below for more information. Website Link: https://www.childcareresourcesinc.org/challenging-behaviors-helpline To speak to a Healthy Social Behavior Specialist, please contact the helpline at 1-888-600-1685 Option 1. For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ . This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the "What's New" tab for important updates impacting child care in North Carolina. At the completion of the visit, a hand written visit summary was prepared, reviewed and a copy given to you for your records. A computer generated visit summary was emailed to you on November 14, 2023. Thank you for your time today. If you have any questions about today’s visit, please contact me or my supervisor, Tammy McGalliard, Tammy.McGalliard@dhhs.nc.gov . If I can be of further assistance, you may contact me at: Beth Archer Child Care Consultant P.O. Box 64 Rutherfordton, NC 28139 (828)748-7893 beth.archer@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1102 · Violation

Name of Operation: YMCA PLEASANT GARDENS AFTERSCHOOL Facility ID: 59000157 Consultant: BETH ARCHER Operation Type: Center Case Number: Visit Date: 11/13/2023 Number Present: 17 Completed Date: 11/13/2023 Age: From 5 To 11 Total Minutes: 200 Time In: 01:55 PM Time Out: 05:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp w/Rated Lic Assess Announced/Unannounced: Unannounced The purpose of today’s unannounced annual compliance visit was to monitor your compliance with all applicable child care requirements, including health and safety, and to begin your rated license reassessment. Your last annual compliance visit was conducted on March 15, 2023. You, Angela Strickland, Program Director, assisted me with the visit. A checklist was used to note the requirements I monitored today. Your program currently operates with a three star license effective March 28, 2018. The permit restrictions were in compliance including 1st shift, meets enhanced ratios, meets enhanced space, PS children served June-August only and SA playground does not meet safety standards. The Secretary of State website was checked on November 7, 2023, and your business The Young Men’s Christian Association of Western North Carolina, Inc., is active and in good standing. If any changes to the corporation need to be made or you decide to sell your business, then you must notify me, your consultant at least thirty days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location, or inherited. You confirmed the following as your current email address: ybc@ymcawnc.org . Email and ncchildcare.nc.gov are the primary means of communication from the Division’s main office. A walk-through of the facility was completed today, all indoor and outdoor areas were monitored. I observed children in the indoor learning environment and found supervision and staff/child ratios in compliance. The school age children are being served in space #4(rm #230). Children were observed in independent art activities. ¬¬ Space #1(gym), Space #2(stage area) and Space #3(multi purpose room) are currently not in use, therefore, no children or staff were observed in these spaces. The center's compliance history was at 89% prior to today’s visit. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. A sample of two children’s files were reviewed. Two staff members are new to this YMCA site for the 2023-2024 school year. Both staff files were reviewed. One existing staff file was reviewed. The last monthly fire drill was practiced on 11/1/23. The last lockdown drill was practiced on 9/27/23. The last monthly playground inspection was completed on 11/7/23. The most recent sanitation inspection for your facility was conducted on February 6, 2023. A superior sanitation classification was issued with six demerits. The most recent fire inspection for your facility was conducted on March 23, 2023. The facility was approved for day time care. The following violation(s) were observed and discussed with you today: Violation Number Comment Rule 608 Children did not wash their hands upon arrival at the center, after each visit to the toilet, before eating, before and after water activity play, after outside play, and after handling animals or animal cages. Seventeen children did not wash their hands upon arrival to the program. 15A NCAC 18A .2803(c) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In Space #4, there was a unlocked container on the countertop of the classroom with one bottle of Clorox cleaner and bleach, two aerosol bottles of Medicide Disinfectant, two aersol bottles of SprayPale spray disinfectant and 1 bottle of Super Sorb. .2820(b) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff member employed 7/13/19, had a first aid training that expired 3/5/23. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff member employed 7/13/19, had a CPR training that expired 3/5/23. .1102(d) 1835 The medical action plan was not updated on an annual basis or when changes to the plan were made by the child's parent or health care professional. One medical action plan for child with asthma did not have contact information for the child’s health care professional included on the form. .0801(b) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. One staff member employed 7/13/19, had not completed on-going Health and Safety training of Recognizing and Responding to suspicions of child maltreatment since 12/6/2016. .1103(b) The violation(s) documented must be corrected immediately. On or before November 27, 2023 , I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. The Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Mail or email the information to: Beth Archer Child Care Consultant P.O. Box 64 Rutherfordton, NC 28139 (828)748-7893 beth.archer@dhhs.nc.gov Technical assistance on violations was reviewed with you. Areas discussed included: Hand Washing: Children must wash their hands upon arrival at the center, after each visit to the toilet, before eating, and before and after water play, after outside play, and/or after handling animals or animal cages. We discussed that the children need to wash their hands when they arrive to the classroom and not wait until they use the restroom approximately 20 minutes after arrival. 15A NCAC 18A.2803(b) Hazardous Products: All hazardous items with multiple warnings must be kept in locked storage, including all aerosol products. Items labeled “keep out of reach of children” with no other warnings can be stored five (5) feet off the ground. Have teachers check the classroom space to make sure that all items are properly stored. 15A NCAC 18A .2820(b). The container with unlocked hazardous products was removed from the classroom space. This violation was corrected during the visit. CPR/First Aid: All staff must complete a certification in CPR and First Aid training appropriate to the age of the children in care. Verification of training from an approved training organization must be in the staff file. 10A NCAC 09 .1102(d). I encouraged you to contact Child Care Connections of Burke County about CPR/FA trainings that are offered monthly at McDowell Technical Community College. We discussed that if training is not available before the compliance letter due date, an email would need to be sent to me requesting an extension including specific information about the date the training is scheduled. Medical Action Plan: The medical action plan must be completed by the child's parent or a health care professional and include the following: (1) a list of the child's diagnosis or diagnoses including dietary, environmental, and activity considerations that are applicable; (2) contact information for the child's health care professional(s); (3) medications to be administered on a scheduled basis; and (4) medications to be administered on an emergency basis with symptoms, and instructions. 10A NCAC 09 .0801(b)(1-4). We discussed that the contact information for the child’s health care professional must be completed on the medical action plan. I encouraged you all to review the medical action plan when returned by the parent, to ensure that all required information is on the form. Health and Safety Trainings: Health and safety training topics must be completed as part of on-going training within five years of completing the previous health and safety training topics. One staff member will need to complete the Recognizing and Responding to Suspicions of Child Maltreatment training to have completed training in all required topic areas. This training must be corrected within the next two weeks 10A NCAC 09 .1103(b). Consultation or other topics discussed today: RATED LICENSE: A copy of the Application for Assessment for a Two Component Star Rated License was signed on April 25, 2023. The Environment Rating Scale was completed May 31, 2023. You have decided that you would like to volunteer to complete the rated license reassessment rather than to remain in hold harmless as a part of Cohort 1. Preschool children are served in this program during the summer months only. An environment rating scale will need to be completed when the preschool children return to care this summer. Education Points will be determined with the new staff assigned to the program for the 2023-2024 school year including the change in administrator. A Pre-Service Administrator form will need to be completed and returned to complete education evaluation. The ERS results from May 31, 2023 were reviewed with you. You confirmed that the program will accept the scores received to be used for evaluation of program standards. Quality Point of Meeting a staff benefits package and infrastructure of Parent Involvement were met. Resuming Star Rated License Reassessment Information: As a reminder your facility is in cohort 1 for resuming the star rated license reassessment. Your child care program’s assigned prep year began on July 1, 2023, through June 30, 2024. Your child care program’s assigned reassessment year will begin on July 1, 2024, through June 30, 2025. For more information, please visit the DCDEE website under the providers tab. The link is https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/Resuming-StarRated-License We discussed information pertaining to COVID-19. Here is the link for the current resources and information regarding COVID-19. https://covid19.ncdhhs.gov/materials-and-resources/materials-about-covid-19-symptoms-and-treatment Moodle Support: The Division offers early childhood professionals a wide range of professional development opportunities through our online learning platform Moodle. As we continue expanding our training offerings, DCDEE has established a new email address and phone number for Moodle support. To get help with Moodle, email at DCDEE_Moodle_Support@dhhs.nc.gov or call (919) 814-6326. The Healthy Social Behavior Project is offering technical assistance with challenging behaviors to programs. Please see the link below for more information. Website Link: https://www.childcareresourcesinc.org/challenging-behaviors-helpline To speak to a Healthy Social Behavior Specialist, please contact the helpline at 1-888-600-1685 Option 1. For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ . This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the "What's New" tab for important updates impacting child care in North Carolina. At the completion of the visit, a hand written visit summary was prepared, reviewed and a copy given to you for your records. A computer generated visit summary was emailed to you on November 14, 2023. Thank you for your time today. If you have any questions about today’s visit, please contact me or my supervisor, Tammy McGalliard, Tammy.McGalliard@dhhs.nc.gov . If I can be of further assistance, you may contact me at: Beth Archer Child Care Consultant P.O. Box 64 Rutherfordton, NC 28139 (828)748-7893 beth.archer@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1103 · Violation

Name of Operation: YMCA PLEASANT GARDENS AFTERSCHOOL Facility ID: 59000157 Consultant: BETH ARCHER Operation Type: Center Case Number: Visit Date: 11/13/2023 Number Present: 17 Completed Date: 11/13/2023 Age: From 5 To 11 Total Minutes: 200 Time In: 01:55 PM Time Out: 05:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp w/Rated Lic Assess Announced/Unannounced: Unannounced The purpose of today’s unannounced annual compliance visit was to monitor your compliance with all applicable child care requirements, including health and safety, and to begin your rated license reassessment. Your last annual compliance visit was conducted on March 15, 2023. You, Angela Strickland, Program Director, assisted me with the visit. A checklist was used to note the requirements I monitored today. Your program currently operates with a three star license effective March 28, 2018. The permit restrictions were in compliance including 1st shift, meets enhanced ratios, meets enhanced space, PS children served June-August only and SA playground does not meet safety standards. The Secretary of State website was checked on November 7, 2023, and your business The Young Men’s Christian Association of Western North Carolina, Inc., is active and in good standing. If any changes to the corporation need to be made or you decide to sell your business, then you must notify me, your consultant at least thirty days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location, or inherited. You confirmed the following as your current email address: ybc@ymcawnc.org . Email and ncchildcare.nc.gov are the primary means of communication from the Division’s main office. A walk-through of the facility was completed today, all indoor and outdoor areas were monitored. I observed children in the indoor learning environment and found supervision and staff/child ratios in compliance. The school age children are being served in space #4(rm #230). Children were observed in independent art activities. ¬¬ Space #1(gym), Space #2(stage area) and Space #3(multi purpose room) are currently not in use, therefore, no children or staff were observed in these spaces. The center's compliance history was at 89% prior to today’s visit. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. A sample of two children’s files were reviewed. Two staff members are new to this YMCA site for the 2023-2024 school year. Both staff files were reviewed. One existing staff file was reviewed. The last monthly fire drill was practiced on 11/1/23. The last lockdown drill was practiced on 9/27/23. The last monthly playground inspection was completed on 11/7/23. The most recent sanitation inspection for your facility was conducted on February 6, 2023. A superior sanitation classification was issued with six demerits. The most recent fire inspection for your facility was conducted on March 23, 2023. The facility was approved for day time care. The following violation(s) were observed and discussed with you today: Violation Number Comment Rule 608 Children did not wash their hands upon arrival at the center, after each visit to the toilet, before eating, before and after water activity play, after outside play, and after handling animals or animal cages. Seventeen children did not wash their hands upon arrival to the program. 15A NCAC 18A .2803(c) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In Space #4, there was a unlocked container on the countertop of the classroom with one bottle of Clorox cleaner and bleach, two aerosol bottles of Medicide Disinfectant, two aersol bottles of SprayPale spray disinfectant and 1 bottle of Super Sorb. .2820(b) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff member employed 7/13/19, had a first aid training that expired 3/5/23. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff member employed 7/13/19, had a CPR training that expired 3/5/23. .1102(d) 1835 The medical action plan was not updated on an annual basis or when changes to the plan were made by the child's parent or health care professional. One medical action plan for child with asthma did not have contact information for the child’s health care professional included on the form. .0801(b) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. One staff member employed 7/13/19, had not completed on-going Health and Safety training of Recognizing and Responding to suspicions of child maltreatment since 12/6/2016. .1103(b) The violation(s) documented must be corrected immediately. On or before November 27, 2023 , I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. The Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Mail or email the information to: Beth Archer Child Care Consultant P.O. Box 64 Rutherfordton, NC 28139 (828)748-7893 beth.archer@dhhs.nc.gov Technical assistance on violations was reviewed with you. Areas discussed included: Hand Washing: Children must wash their hands upon arrival at the center, after each visit to the toilet, before eating, and before and after water play, after outside play, and/or after handling animals or animal cages. We discussed that the children need to wash their hands when they arrive to the classroom and not wait until they use the restroom approximately 20 minutes after arrival. 15A NCAC 18A.2803(b) Hazardous Products: All hazardous items with multiple warnings must be kept in locked storage, including all aerosol products. Items labeled “keep out of reach of children” with no other warnings can be stored five (5) feet off the ground. Have teachers check the classroom space to make sure that all items are properly stored. 15A NCAC 18A .2820(b). The container with unlocked hazardous products was removed from the classroom space. This violation was corrected during the visit. CPR/First Aid: All staff must complete a certification in CPR and First Aid training appropriate to the age of the children in care. Verification of training from an approved training organization must be in the staff file. 10A NCAC 09 .1102(d). I encouraged you to contact Child Care Connections of Burke County about CPR/FA trainings that are offered monthly at McDowell Technical Community College. We discussed that if training is not available before the compliance letter due date, an email would need to be sent to me requesting an extension including specific information about the date the training is scheduled. Medical Action Plan: The medical action plan must be completed by the child's parent or a health care professional and include the following: (1) a list of the child's diagnosis or diagnoses including dietary, environmental, and activity considerations that are applicable; (2) contact information for the child's health care professional(s); (3) medications to be administered on a scheduled basis; and (4) medications to be administered on an emergency basis with symptoms, and instructions. 10A NCAC 09 .0801(b)(1-4). We discussed that the contact information for the child’s health care professional must be completed on the medical action plan. I encouraged you all to review the medical action plan when returned by the parent, to ensure that all required information is on the form. Health and Safety Trainings: Health and safety training topics must be completed as part of on-going training within five years of completing the previous health and safety training topics. One staff member will need to complete the Recognizing and Responding to Suspicions of Child Maltreatment training to have completed training in all required topic areas. This training must be corrected within the next two weeks 10A NCAC 09 .1103(b). Consultation or other topics discussed today: RATED LICENSE: A copy of the Application for Assessment for a Two Component Star Rated License was signed on April 25, 2023. The Environment Rating Scale was completed May 31, 2023. You have decided that you would like to volunteer to complete the rated license reassessment rather than to remain in hold harmless as a part of Cohort 1. Preschool children are served in this program during the summer months only. An environment rating scale will need to be completed when the preschool children return to care this summer. Education Points will be determined with the new staff assigned to the program for the 2023-2024 school year including the change in administrator. A Pre-Service Administrator form will need to be completed and returned to complete education evaluation. The ERS results from May 31, 2023 were reviewed with you. You confirmed that the program will accept the scores received to be used for evaluation of program standards. Quality Point of Meeting a staff benefits package and infrastructure of Parent Involvement were met. Resuming Star Rated License Reassessment Information: As a reminder your facility is in cohort 1 for resuming the star rated license reassessment. Your child care program’s assigned prep year began on July 1, 2023, through June 30, 2024. Your child care program’s assigned reassessment year will begin on July 1, 2024, through June 30, 2025. For more information, please visit the DCDEE website under the providers tab. The link is https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/Resuming-StarRated-License We discussed information pertaining to COVID-19. Here is the link for the current resources and information regarding COVID-19. https://covid19.ncdhhs.gov/materials-and-resources/materials-about-covid-19-symptoms-and-treatment Moodle Support: The Division offers early childhood professionals a wide range of professional development opportunities through our online learning platform Moodle. As we continue expanding our training offerings, DCDEE has established a new email address and phone number for Moodle support. To get help with Moodle, email at DCDEE_Moodle_Support@dhhs.nc.gov or call (919) 814-6326. The Healthy Social Behavior Project is offering technical assistance with challenging behaviors to programs. Please see the link below for more information. Website Link: https://www.childcareresourcesinc.org/challenging-behaviors-helpline To speak to a Healthy Social Behavior Specialist, please contact the helpline at 1-888-600-1685 Option 1. For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ . This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the "What's New" tab for important updates impacting child care in North Carolina. At the completion of the visit, a hand written visit summary was prepared, reviewed and a copy given to you for your records. A computer generated visit summary was emailed to you on November 14, 2023. Thank you for your time today. If you have any questions about today’s visit, please contact me or my supervisor, Tammy McGalliard, Tammy.McGalliard@dhhs.nc.gov . If I can be of further assistance, you may contact me at: Beth Archer Child Care Consultant P.O. Box 64 Rutherfordton, NC 28139 (828)748-7893 beth.archer@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: YMCA PLEASANT GARDENS AFTERSCHOOL Facility ID: 59000157 Consultant: BETH ARCHER Operation Type: Center Case Number: Visit Date: 11/13/2023 Number Present: 17 Completed Date: 11/13/2023 Age: From 5 To 11 Total Minutes: 200 Time In: 01:55 PM Time Out: 05:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp w/Rated Lic Assess Announced/Unannounced: Unannounced The purpose of today’s unannounced annual compliance visit was to monitor your compliance with all applicable child care requirements, including health and safety, and to begin your rated license reassessment. Your last annual compliance visit was conducted on March 15, 2023. You, Angela Strickland, Program Director, assisted me with the visit. A checklist was used to note the requirements I monitored today. Your program currently operates with a three star license effective March 28, 2018. The permit restrictions were in compliance including 1st shift, meets enhanced ratios, meets enhanced space, PS children served June-August only and SA playground does not meet safety standards. The Secretary of State website was checked on November 7, 2023, and your business The Young Men’s Christian Association of Western North Carolina, Inc., is active and in good standing. If any changes to the corporation need to be made or you decide to sell your business, then you must notify me, your consultant at least thirty days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location, or inherited. You confirmed the following as your current email address: ybc@ymcawnc.org . Email and ncchildcare.nc.gov are the primary means of communication from the Division’s main office. A walk-through of the facility was completed today, all indoor and outdoor areas were monitored. I observed children in the indoor learning environment and found supervision and staff/child ratios in compliance. The school age children are being served in space #4(rm #230). Children were observed in independent art activities. ¬¬ Space #1(gym), Space #2(stage area) and Space #3(multi purpose room) are currently not in use, therefore, no children or staff were observed in these spaces. The center's compliance history was at 89% prior to today’s visit. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. A sample of two children’s files were reviewed. Two staff members are new to this YMCA site for the 2023-2024 school year. Both staff files were reviewed. One existing staff file was reviewed. The last monthly fire drill was practiced on 11/1/23. The last lockdown drill was practiced on 9/27/23. The last monthly playground inspection was completed on 11/7/23. The most recent sanitation inspection for your facility was conducted on February 6, 2023. A superior sanitation classification was issued with six demerits. The most recent fire inspection for your facility was conducted on March 23, 2023. The facility was approved for day time care. The following violation(s) were observed and discussed with you today: Violation Number Comment Rule 608 Children did not wash their hands upon arrival at the center, after each visit to the toilet, before eating, before and after water activity play, after outside play, and after handling animals or animal cages. Seventeen children did not wash their hands upon arrival to the program. 15A NCAC 18A .2803(c) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In Space #4, there was a unlocked container on the countertop of the classroom with one bottle of Clorox cleaner and bleach, two aerosol bottles of Medicide Disinfectant, two aersol bottles of SprayPale spray disinfectant and 1 bottle of Super Sorb. .2820(b) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff member employed 7/13/19, had a first aid training that expired 3/5/23. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff member employed 7/13/19, had a CPR training that expired 3/5/23. .1102(d) 1835 The medical action plan was not updated on an annual basis or when changes to the plan were made by the child's parent or health care professional. One medical action plan for child with asthma did not have contact information for the child’s health care professional included on the form. .0801(b) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. One staff member employed 7/13/19, had not completed on-going Health and Safety training of Recognizing and Responding to suspicions of child maltreatment since 12/6/2016. .1103(b) The violation(s) documented must be corrected immediately. On or before November 27, 2023 , I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. The Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Mail or email the information to: Beth Archer Child Care Consultant P.O. Box 64 Rutherfordton, NC 28139 (828)748-7893 beth.archer@dhhs.nc.gov Technical assistance on violations was reviewed with you. Areas discussed included: Hand Washing: Children must wash their hands upon arrival at the center, after each visit to the toilet, before eating, and before and after water play, after outside play, and/or after handling animals or animal cages. We discussed that the children need to wash their hands when they arrive to the classroom and not wait until they use the restroom approximately 20 minutes after arrival. 15A NCAC 18A.2803(b) Hazardous Products: All hazardous items with multiple warnings must be kept in locked storage, including all aerosol products. Items labeled “keep out of reach of children” with no other warnings can be stored five (5) feet off the ground. Have teachers check the classroom space to make sure that all items are properly stored. 15A NCAC 18A .2820(b). The container with unlocked hazardous products was removed from the classroom space. This violation was corrected during the visit. CPR/First Aid: All staff must complete a certification in CPR and First Aid training appropriate to the age of the children in care. Verification of training from an approved training organization must be in the staff file. 10A NCAC 09 .1102(d). I encouraged you to contact Child Care Connections of Burke County about CPR/FA trainings that are offered monthly at McDowell Technical Community College. We discussed that if training is not available before the compliance letter due date, an email would need to be sent to me requesting an extension including specific information about the date the training is scheduled. Medical Action Plan: The medical action plan must be completed by the child's parent or a health care professional and include the following: (1) a list of the child's diagnosis or diagnoses including dietary, environmental, and activity considerations that are applicable; (2) contact information for the child's health care professional(s); (3) medications to be administered on a scheduled basis; and (4) medications to be administered on an emergency basis with symptoms, and instructions. 10A NCAC 09 .0801(b)(1-4). We discussed that the contact information for the child’s health care professional must be completed on the medical action plan. I encouraged you all to review the medical action plan when returned by the parent, to ensure that all required information is on the form. Health and Safety Trainings: Health and safety training topics must be completed as part of on-going training within five years of completing the previous health and safety training topics. One staff member will need to complete the Recognizing and Responding to Suspicions of Child Maltreatment training to have completed training in all required topic areas. This training must be corrected within the next two weeks 10A NCAC 09 .1103(b). Consultation or other topics discussed today: RATED LICENSE: A copy of the Application for Assessment for a Two Component Star Rated License was signed on April 25, 2023. The Environment Rating Scale was completed May 31, 2023. You have decided that you would like to volunteer to complete the rated license reassessment rather than to remain in hold harmless as a part of Cohort 1. Preschool children are served in this program during the summer months only. An environment rating scale will need to be completed when the preschool children return to care this summer. Education Points will be determined with the new staff assigned to the program for the 2023-2024 school year including the change in administrator. A Pre-Service Administrator form will need to be completed and returned to complete education evaluation. The ERS results from May 31, 2023 were reviewed with you. You confirmed that the program will accept the scores received to be used for evaluation of program standards. Quality Point of Meeting a staff benefits package and infrastructure of Parent Involvement were met. Resuming Star Rated License Reassessment Information: As a reminder your facility is in cohort 1 for resuming the star rated license reassessment. Your child care program’s assigned prep year began on July 1, 2023, through June 30, 2024. Your child care program’s assigned reassessment year will begin on July 1, 2024, through June 30, 2025. For more information, please visit the DCDEE website under the providers tab. The link is https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/Resuming-StarRated-License We discussed information pertaining to COVID-19. Here is the link for the current resources and information regarding COVID-19. https://covid19.ncdhhs.gov/materials-and-resources/materials-about-covid-19-symptoms-and-treatment Moodle Support: The Division offers early childhood professionals a wide range of professional development opportunities through our online learning platform Moodle. As we continue expanding our training offerings, DCDEE has established a new email address and phone number for Moodle support. To get help with Moodle, email at DCDEE_Moodle_Support@dhhs.nc.gov or call (919) 814-6326. The Healthy Social Behavior Project is offering technical assistance with challenging behaviors to programs. Please see the link below for more information. Website Link: https://www.childcareresourcesinc.org/challenging-behaviors-helpline To speak to a Healthy Social Behavior Specialist, please contact the helpline at 1-888-600-1685 Option 1. For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ . This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the "What's New" tab for important updates impacting child care in North Carolina. At the completion of the visit, a hand written visit summary was prepared, reviewed and a copy given to you for your records. A computer generated visit summary was emailed to you on November 14, 2023. Thank you for your time today. If you have any questions about today’s visit, please contact me or my supervisor, Tammy McGalliard, Tammy.McGalliard@dhhs.nc.gov . If I can be of further assistance, you may contact me at: Beth Archer Child Care Consultant P.O. Box 64 Rutherfordton, NC 28139 (828)748-7893 beth.archer@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times