Pleasant Gardens Elementary Preschool

10A NCAC 09 .0901 · Violation

Name of Operation: PLEASANT GARDENS ELEMENTARY PRESCHOOL Facility ID: 59000109 Consultant: GAIL DULA Operation Type: Center Case Number: Visit Date: 4/13/2026 Number Present: 27 Completed Date: 4/13/2026 Age: From 4 To 5 Total Minutes: 255 Time In: 11:00 AM Time Out: 03:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a rated license visit. You, Ms. Gouge, and Ms. Daudert, assisted me with the visit. You provided me with applicable program and staff records for review. The most recent annual compliance visit was conducted on 11/24/25. This program currently operates with a 5-star license issued on June 22, 2022 meeting daytime care only, meets enhanced ratios, meets enhanced space, and enhanced ratios minus one in each group. The license was posted, and the restrictions were in compliance. Your program was also monitored for compliance with implementing an approved curriculum as required for all four and five star licensed facilities where four-year-old children are enrolled & using a developmentally appropriate curriculum that addresses the five domains of development. The program is using Creative Curriculum. Limited monitoring was conducted. Two classrooms were being used and monitored along with the outdoor gross motor area. Previously approved space #2 and Space #3 are now being used instead Space #4 and Space #5. I observed children in both the indoor and outdoor learning environments and found supervision and staff/child ratios to be in compliance. Children were observed while participating in free play outdoor activities. I also observed children present during lunch, handwashing routines, teacher directed group activities, nap, and departure. Files for one new staff and applicable records for existing staff were reviewed. All staff were listed on the ABCMS Provider Portal roster for this facility. The most recent approved fire inspection for your facility was conducted on 2/26/26. The most recent sanitation inspection for your facility was conducted on 2/11/26. A superior sanitation classification was issued with 9 demerits noted on the grade card. The analysis date for the most recent lead water test was 5/30/24. Lead testing must be completed every three years. You may review your facilities results by visiting https://www.cleanwaterforuskids.org/en/carolina/. This website also indicated Survey review by RTI for required asbestos and lead-based paint testing. Please contact school maintenance for information. The most recent monthly fire drill was conducted on 3/24/26. The most recent quarterly lockdown/shelter-in-place drill was conducted on 12/4/25. The facilities EPR Plan was reviewed on 8/21/25. he most recent monthly playground inspection was completed on 3/19/25. Violations observed today were discussed with you and documented in the Visit Summary left with you at the conclusion of this visit. The following violations were observed: Violation Number Comment Rule 503 Food brought from home, did not meet the nutritional requirements and necessary supplements were not provided by center. Three children, who do not have Opt Out forms, had lunches from home that did not meet nutritional requirements. 10A NCAC 09 .0901(c) 716 All stationary equipment, more than 18 inches high, was not installed over protective surfacing.The blue composite structure had gravel in around it that measured between one and two inches in depth. .0605(j) 1044 Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). One staff, now working in licensed space, did not renew qualifcaion prior to expiration. Nancy Murdock's qualification letter expired on 9/23/24. Ms. Murdock began working in the program on 1/21/26. G.S. 110-90.2(b) & .2703(n)&(o) 1757 A valid qualification letter was not on file and available to review at the facility. One staff, employed on 1/21/26, did not have a valid qualification letter on file until 2/9/26. G.S. 110-90.2(b) & (d) & .2703(e) Technical Assistance: TA- I suggested you request a copy of the qualifying letter before the first day of working with preschool children. If the letter is not current a new qualifying letter needs to be obtained. TA- I suggested you remind staff two months prior to expiration of qualifying letter to complete request for an updated letter to ensure letters are updated and on file prior to their expiration. Six inches of mulch depth is required in the fall zone areas of equipment measuring eighteen inches or higher on your playground. Surfacing depth is determined based on the height of your equipment. Many areas of your playground contained at least six inches of mulch, however, the higher traffic areas were compacted to almost nothing but dirt. TA-I suggested you check the depth of the gravel in and around the blue climber regularly. Compacted gravel needs to be raked and or loosen. TA- WE discussed reviewing all meals and snacks with parents who send lunches on occasion. I suggested you check the Nutritional guidelines on the DCDEE website to ensure that all required components are meet according to Meal Patterns for Children. I also suggested that a tray be provided or components added if needed. The violations documented above must be corrected immediately. On or before April 27, 2026. I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. Mail or email the information to: Gail Dula Child Care Consultant P O Box 1598 Morganton NC 28655 Gail.dula@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. Failure to correct the violations and send the written statement by the due date may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. The Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: PLEASANT GARDENS ELEMENTARY PRESCHOOL Facility ID: 59000109 Consultant: GAIL DULA Operation Type: Center Case Number: Visit Date: 4/13/2026 Number Present: 27 Completed Date: 4/13/2026 Age: From 4 To 5 Total Minutes: 255 Time In: 11:00 AM Time Out: 03:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a rated license visit. You, Ms. Gouge, and Ms. Daudert, assisted me with the visit. You provided me with applicable program and staff records for review. The most recent annual compliance visit was conducted on 11/24/25. This program currently operates with a 5-star license issued on June 22, 2022 meeting daytime care only, meets enhanced ratios, meets enhanced space, and enhanced ratios minus one in each group. The license was posted, and the restrictions were in compliance. Your program was also monitored for compliance with implementing an approved curriculum as required for all four and five star licensed facilities where four-year-old children are enrolled & using a developmentally appropriate curriculum that addresses the five domains of development. The program is using Creative Curriculum. Limited monitoring was conducted. Two classrooms were being used and monitored along with the outdoor gross motor area. Previously approved space #2 and Space #3 are now being used instead Space #4 and Space #5. I observed children in both the indoor and outdoor learning environments and found supervision and staff/child ratios to be in compliance. Children were observed while participating in free play outdoor activities. I also observed children present during lunch, handwashing routines, teacher directed group activities, nap, and departure. Files for one new staff and applicable records for existing staff were reviewed. All staff were listed on the ABCMS Provider Portal roster for this facility. The most recent approved fire inspection for your facility was conducted on 2/26/26. The most recent sanitation inspection for your facility was conducted on 2/11/26. A superior sanitation classification was issued with 9 demerits noted on the grade card. The analysis date for the most recent lead water test was 5/30/24. Lead testing must be completed every three years. You may review your facilities results by visiting https://www.cleanwaterforuskids.org/en/carolina/. This website also indicated Survey review by RTI for required asbestos and lead-based paint testing. Please contact school maintenance for information. The most recent monthly fire drill was conducted on 3/24/26. The most recent quarterly lockdown/shelter-in-place drill was conducted on 12/4/25. The facilities EPR Plan was reviewed on 8/21/25. he most recent monthly playground inspection was completed on 3/19/25. Violations observed today were discussed with you and documented in the Visit Summary left with you at the conclusion of this visit. The following violations were observed: Violation Number Comment Rule 503 Food brought from home, did not meet the nutritional requirements and necessary supplements were not provided by center. Three children, who do not have Opt Out forms, had lunches from home that did not meet nutritional requirements. 10A NCAC 09 .0901(c) 716 All stationary equipment, more than 18 inches high, was not installed over protective surfacing.The blue composite structure had gravel in around it that measured between one and two inches in depth. .0605(j) 1044 Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). One staff, now working in licensed space, did not renew qualifcaion prior to expiration. Nancy Murdock's qualification letter expired on 9/23/24. Ms. Murdock began working in the program on 1/21/26. G.S. 110-90.2(b) & .2703(n)&(o) 1757 A valid qualification letter was not on file and available to review at the facility. One staff, employed on 1/21/26, did not have a valid qualification letter on file until 2/9/26. G.S. 110-90.2(b) & (d) & .2703(e) Technical Assistance: TA- I suggested you request a copy of the qualifying letter before the first day of working with preschool children. If the letter is not current a new qualifying letter needs to be obtained. TA- I suggested you remind staff two months prior to expiration of qualifying letter to complete request for an updated letter to ensure letters are updated and on file prior to their expiration. Six inches of mulch depth is required in the fall zone areas of equipment measuring eighteen inches or higher on your playground. Surfacing depth is determined based on the height of your equipment. Many areas of your playground contained at least six inches of mulch, however, the higher traffic areas were compacted to almost nothing but dirt. TA-I suggested you check the depth of the gravel in and around the blue climber regularly. Compacted gravel needs to be raked and or loosen. TA- WE discussed reviewing all meals and snacks with parents who send lunches on occasion. I suggested you check the Nutritional guidelines on the DCDEE website to ensure that all required components are meet according to Meal Patterns for Children. I also suggested that a tray be provided or components added if needed. The violations documented above must be corrected immediately. On or before April 27, 2026. I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. Mail or email the information to: Gail Dula Child Care Consultant P O Box 1598 Morganton NC 28655 Gail.dula@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. Failure to correct the violations and send the written statement by the due date may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. The Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: PLEASANT GARDENS ELEMENTARY PRESCHOOL Facility ID: 59000109 Consultant: GAIL DULA Operation Type: Center Case Number: Visit Date: 4/13/2026 Number Present: 27 Completed Date: 4/13/2026 Age: From 4 To 5 Total Minutes: 255 Time In: 11:00 AM Time Out: 03:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a rated license visit. You, Ms. Gouge, and Ms. Daudert, assisted me with the visit. You provided me with applicable program and staff records for review. The most recent annual compliance visit was conducted on 11/24/25. This program currently operates with a 5-star license issued on June 22, 2022 meeting daytime care only, meets enhanced ratios, meets enhanced space, and enhanced ratios minus one in each group. The license was posted, and the restrictions were in compliance. Your program was also monitored for compliance with implementing an approved curriculum as required for all four and five star licensed facilities where four-year-old children are enrolled & using a developmentally appropriate curriculum that addresses the five domains of development. The program is using Creative Curriculum. Limited monitoring was conducted. Two classrooms were being used and monitored along with the outdoor gross motor area. Previously approved space #2 and Space #3 are now being used instead Space #4 and Space #5. I observed children in both the indoor and outdoor learning environments and found supervision and staff/child ratios to be in compliance. Children were observed while participating in free play outdoor activities. I also observed children present during lunch, handwashing routines, teacher directed group activities, nap, and departure. Files for one new staff and applicable records for existing staff were reviewed. All staff were listed on the ABCMS Provider Portal roster for this facility. The most recent approved fire inspection for your facility was conducted on 2/26/26. The most recent sanitation inspection for your facility was conducted on 2/11/26. A superior sanitation classification was issued with 9 demerits noted on the grade card. The analysis date for the most recent lead water test was 5/30/24. Lead testing must be completed every three years. You may review your facilities results by visiting https://www.cleanwaterforuskids.org/en/carolina/. This website also indicated Survey review by RTI for required asbestos and lead-based paint testing. Please contact school maintenance for information. The most recent monthly fire drill was conducted on 3/24/26. The most recent quarterly lockdown/shelter-in-place drill was conducted on 12/4/25. The facilities EPR Plan was reviewed on 8/21/25. he most recent monthly playground inspection was completed on 3/19/25. Violations observed today were discussed with you and documented in the Visit Summary left with you at the conclusion of this visit. The following violations were observed: Violation Number Comment Rule 503 Food brought from home, did not meet the nutritional requirements and necessary supplements were not provided by center. Three children, who do not have Opt Out forms, had lunches from home that did not meet nutritional requirements. 10A NCAC 09 .0901(c) 716 All stationary equipment, more than 18 inches high, was not installed over protective surfacing.The blue composite structure had gravel in around it that measured between one and two inches in depth. .0605(j) 1044 Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). One staff, now working in licensed space, did not renew qualifcaion prior to expiration. Nancy Murdock's qualification letter expired on 9/23/24. Ms. Murdock began working in the program on 1/21/26. G.S. 110-90.2(b) & .2703(n)&(o) 1757 A valid qualification letter was not on file and available to review at the facility. One staff, employed on 1/21/26, did not have a valid qualification letter on file until 2/9/26. G.S. 110-90.2(b) & (d) & .2703(e) Technical Assistance: TA- I suggested you request a copy of the qualifying letter before the first day of working with preschool children. If the letter is not current a new qualifying letter needs to be obtained. TA- I suggested you remind staff two months prior to expiration of qualifying letter to complete request for an updated letter to ensure letters are updated and on file prior to their expiration. Six inches of mulch depth is required in the fall zone areas of equipment measuring eighteen inches or higher on your playground. Surfacing depth is determined based on the height of your equipment. Many areas of your playground contained at least six inches of mulch, however, the higher traffic areas were compacted to almost nothing but dirt. TA-I suggested you check the depth of the gravel in and around the blue climber regularly. Compacted gravel needs to be raked and or loosen. TA- WE discussed reviewing all meals and snacks with parents who send lunches on occasion. I suggested you check the Nutritional guidelines on the DCDEE website to ensure that all required components are meet according to Meal Patterns for Children. I also suggested that a tray be provided or components added if needed. The violations documented above must be corrected immediately. On or before April 27, 2026. I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. Mail or email the information to: Gail Dula Child Care Consultant P O Box 1598 Morganton NC 28655 Gail.dula@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. Failure to correct the violations and send the written statement by the due date may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. The Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0604 · Violation

Name of Operation: PLEASANT GARDENS ELEMENTARY PRESCHOOL Facility ID: 59000109 Consultant: GAIL DULA Operation Type: Center Case Number: Visit Date: 11/24/2025 Number Present: 27 Completed Date: 11/24/2025 Age: From 3 To 5 Total Minutes: 195 Time In: 10:45 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit, including health and safety. The visit was conducted with you, Ms. Daudert, Lead Teacher and Ms. Hoilman, Assistant Teacher. Two substitutes were working today. One in space #5 for the Lead Teacher and one in space #4 for the assistant teacher. This program currently operates with a June 22, 2022. The permit restrictions including daytime care only, meets enhanced ratios minus one for each group, meets enhanced space. Your program was also monitored for compliance with implementing an approved curriculum as required for all four and five star licensed facilities where four-year -old children are enrolled. The last annual compliance visit was conducted 12/9/24. The most recent sanitation inspection for your facility was conducted on 10/17/25. A superior sanitation classification was issued with four (4) demerits noted on the grade card. The most recent approved fire inspection for your facility was conducted on 12/10/24 and approved for daytime care only. The most recent monthly fire drill was conducted on 11/14/25. The most recent quarterly lockdown/shelter-in-place drill was conducted on 9/1/225. The facilities EPR Plan was reviewed on 8/19/25. The most recent monthly playground inspection was completed on 11/7/25. Two classrooms and the outdoor gross motor areas were monitored. I observed children in both the indoor and outdoor learning environments and found supervision and staff/child ratios to be in compliance. Children present today were observed during handwashing routines, lunch, outdoor gross motor activities, handwashing, snack, a teacher directed activity, nap, and departure. A checklist was used to note the requirements I monitored today. The analysis date for the most recent lead water test was 5/30/24. Lead testing must be completed every three years. You may review your facilities results by visiting https://www.cleanwaterforuskids.org/en/carolina/. This website also indicated “Survey review by RTI” for required asbestos and lead-based paint testing. I suggested you or the individual responsible, contact RTI to request an update on this facilities enrollment with required asbestos and lead based paint testing. These tests must be completed by December 31, 2025. Staff records were reviewed using DPI verification forms with --------- violations documented A sample of children’s files were reviewed using the DPI verification form with no violations. NC Pre-K requirements were monitored today. Violations observed today were discussed with you and documented in the handwritten Visit Summary. The computer-generated Visit Summary was emailed to you. The following violations were observed: Violation Number Comment Rule 802 Safe pick-up and delivery procedures were not communicated to parents and/or were not posted where they can be seen by the parents. The posted safe pick up and delivery was a sample listing the rule reference and did not have procedures specific to the program. .1003(b) 898 All electrical appliances were not used in accordance with the manufacturers instruction. Appliances with heating elements, such as bottle warmers, crock pots, curling irons, irons, coffee pots, and/or their cords were accessible to preschool-age children. In space #5 an electric heater was on a shelf less than five feet in height and accessible to children. The heater was not plugged in, however the cord was accessible. In space #4 an electric heater was on a file cabinet less than five feet in height and accessible to children. The heater was off but plugged into an outlet. .0604(e) 1041 Prior to employment a Criminal Background Check was not completed.The new principal, Robert Wheeler, employed on 8/1/25, did not obtain a qualifying letter until 10/10/25. G.S. 110-90.2(b) 1044 Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). One substitute staff, Sharon Hamby, had a qualifying letter on file that expired on 9/13/25. G.S. 110-90.2(b) & .2703(n)&(o) 1757 A valid qualification letter was not on file and available to review at the facility. The principal, Robert Wheeler, did not have a qualifying letter on file from 8/1/25 through 10/9/25. In addition, substitute staff, Sharon Hamby, had a qualifying letter on file that expired on 9/13/25. G.S. 110-90.2(b) & (d) & .2703(e) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violations documented may impact the compliance history score. The violations documented must be corrected immediately. On or before December 8, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to the address listed at the end of the visit summary. The center's compliance history was reviewed with the operator. The program’s compliance history was 96 percent as of 11/20/25. Technical Assistance was provided on the following: #1041 All staff members must complete the process for a criminal background check and have a valid qualifying letter on file prior to employment. The new principal, Robert Wheeler, employed on 8/1/25, did not obtain a qualifying letter until 10/10/25. Staff should not be permitted to begin work or training at the facility until a criminal background check has been completed and a valid qualifying letter is on file. TA - I suggested the central office review this information with potential hires during the interview process to ensure a qualifying letter is obtained prior to their first day of employment. #1044- Prior to the expiration date of the current qualifying letter, all staff members must complete and submit the required forms and information to complete a criminal background check. One substitute staff, Sharon Hamby, had a qualifying letter on file that expired on 9/13/25. TA- I suggested you set calendar reminders, or create a working document to track the expiration dates of the qualifying letters for all staff members to ensure all staff members maintain a current and valid qualifying letter. I suggested you use the ABCMS Provider Portal to keep track of expiration dates of qualifying letters for all staff members. I also suggested you remind staff two (2) months prior to the expiration date of their qualifying letter to complete an application for an updated qualifying letter to begin the process. Additionally, I suggested that you review staff files regularly to ensure no qualifying letters have expired. #1757- A valid qualification letter was not on file and available for review at the facility. The new principal, Robert Wheeler, did not have a qualifying letter on file from 8/1/25 through 10/9/25. In addition, substitute staff, Sharon Hamby, had a qualifying letter on file that expired on 9/13/25. TA- I suggested you create a working document or use the ABCMS Provider Portal to track the expiration dates of qualifying letters to ensure all staff members maintain a current and valid qualifying letter. I also suggested you review staff files regularly to ensure no qualifying letters have expired. Additionally, I suggested you use the staff file checklist found on the DCDEE website under the “Provider” tab to ensure all required documentation is on file. #802 Safe pick-up and delivery procedures must be communicated to parents, and a copy must be posted in the center where they can be seen by the parents. The posted safe pick up and delivery was a sample listing the rule reference and did not have procedures specific to the program. TA- I suggested you keep extra copies of the safe pick-up and delivery procedures so that a new copy may be posted if it is misplaced. One of the classrooms had the rule reference / sample policy posted. We discussed having a policy specific to your program. Included how parent’s drop child off and how and where children are picked up in the afternoon. #898 All electrical appliances must be used only in accordance with the manufacturer's instructions. For appliances with heating elements, such as bottle warmers, crock pots, irons, coffee pots, or curling irons, neither the appliance nor any cord may be accessible to preschool-age children. In space #5 an electric heater was on a shelf less than five feet in height and accessible to children. The heater was not plugged in, however the cord was accessible. In space #4 an electric heater was on a file cabinet less than five feet in height and accessible to children. The heater was off but plugged into an outlet. TA-I suggested you review 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS with all staff members to ensure items with heating elements are not kept in the classrooms, or in any other area where they are accessible to children. Consultation: The ABCMS provider portal facility roster should be updated in ABCMS on an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401. Since one of the Lead Teachers was not present today, the QRIS information was not reviewed. A Technical Assistance visit will be scheduled to review the information. Information can be viewed by visiting https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization. -I suggested that you review Environment Rating Scale information and resources at www.ncrlap.org for the following assessments: ECERS-3 -Reach out to your local Resource and Referral Agency for additional technical assistance and support. Melanie Fox at Child Care Connections 437-5962 Stay up to date with the Division of Child Development and Early Education by visiting https://ncchildcare.ncdhhs.gov. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the "What's New" tab for important updates impacting child care in North Carolina. Thank you for your time and assistance today. If you have any questions about today’s visit, please contact me or my supervisor, Tammy McGalliard Tammy.McGalliard@dhhs.nc.gov . If I can be of further assistance , you may contact me at gail.dula@dhhs.nc.gail If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: PLEASANT GARDENS ELEMENTARY PRESCHOOL Facility ID: 59000109 Consultant: GAIL DULA Operation Type: Center Case Number: Visit Date: 11/24/2025 Number Present: 27 Completed Date: 11/24/2025 Age: From 3 To 5 Total Minutes: 195 Time In: 10:45 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit, including health and safety. The visit was conducted with you, Ms. Daudert, Lead Teacher and Ms. Hoilman, Assistant Teacher. Two substitutes were working today. One in space #5 for the Lead Teacher and one in space #4 for the assistant teacher. This program currently operates with a June 22, 2022. The permit restrictions including daytime care only, meets enhanced ratios minus one for each group, meets enhanced space. Your program was also monitored for compliance with implementing an approved curriculum as required for all four and five star licensed facilities where four-year -old children are enrolled. The last annual compliance visit was conducted 12/9/24. The most recent sanitation inspection for your facility was conducted on 10/17/25. A superior sanitation classification was issued with four (4) demerits noted on the grade card. The most recent approved fire inspection for your facility was conducted on 12/10/24 and approved for daytime care only. The most recent monthly fire drill was conducted on 11/14/25. The most recent quarterly lockdown/shelter-in-place drill was conducted on 9/1/225. The facilities EPR Plan was reviewed on 8/19/25. The most recent monthly playground inspection was completed on 11/7/25. Two classrooms and the outdoor gross motor areas were monitored. I observed children in both the indoor and outdoor learning environments and found supervision and staff/child ratios to be in compliance. Children present today were observed during handwashing routines, lunch, outdoor gross motor activities, handwashing, snack, a teacher directed activity, nap, and departure. A checklist was used to note the requirements I monitored today. The analysis date for the most recent lead water test was 5/30/24. Lead testing must be completed every three years. You may review your facilities results by visiting https://www.cleanwaterforuskids.org/en/carolina/. This website also indicated “Survey review by RTI” for required asbestos and lead-based paint testing. I suggested you or the individual responsible, contact RTI to request an update on this facilities enrollment with required asbestos and lead based paint testing. These tests must be completed by December 31, 2025. Staff records were reviewed using DPI verification forms with --------- violations documented A sample of children’s files were reviewed using the DPI verification form with no violations. NC Pre-K requirements were monitored today. Violations observed today were discussed with you and documented in the handwritten Visit Summary. The computer-generated Visit Summary was emailed to you. The following violations were observed: Violation Number Comment Rule 802 Safe pick-up and delivery procedures were not communicated to parents and/or were not posted where they can be seen by the parents. The posted safe pick up and delivery was a sample listing the rule reference and did not have procedures specific to the program. .1003(b) 898 All electrical appliances were not used in accordance with the manufacturers instruction. Appliances with heating elements, such as bottle warmers, crock pots, curling irons, irons, coffee pots, and/or their cords were accessible to preschool-age children. In space #5 an electric heater was on a shelf less than five feet in height and accessible to children. The heater was not plugged in, however the cord was accessible. In space #4 an electric heater was on a file cabinet less than five feet in height and accessible to children. The heater was off but plugged into an outlet. .0604(e) 1041 Prior to employment a Criminal Background Check was not completed.The new principal, Robert Wheeler, employed on 8/1/25, did not obtain a qualifying letter until 10/10/25. G.S. 110-90.2(b) 1044 Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). One substitute staff, Sharon Hamby, had a qualifying letter on file that expired on 9/13/25. G.S. 110-90.2(b) & .2703(n)&(o) 1757 A valid qualification letter was not on file and available to review at the facility. The principal, Robert Wheeler, did not have a qualifying letter on file from 8/1/25 through 10/9/25. In addition, substitute staff, Sharon Hamby, had a qualifying letter on file that expired on 9/13/25. G.S. 110-90.2(b) & (d) & .2703(e) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violations documented may impact the compliance history score. The violations documented must be corrected immediately. On or before December 8, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to the address listed at the end of the visit summary. The center's compliance history was reviewed with the operator. The program’s compliance history was 96 percent as of 11/20/25. Technical Assistance was provided on the following: #1041 All staff members must complete the process for a criminal background check and have a valid qualifying letter on file prior to employment. The new principal, Robert Wheeler, employed on 8/1/25, did not obtain a qualifying letter until 10/10/25. Staff should not be permitted to begin work or training at the facility until a criminal background check has been completed and a valid qualifying letter is on file. TA - I suggested the central office review this information with potential hires during the interview process to ensure a qualifying letter is obtained prior to their first day of employment. #1044- Prior to the expiration date of the current qualifying letter, all staff members must complete and submit the required forms and information to complete a criminal background check. One substitute staff, Sharon Hamby, had a qualifying letter on file that expired on 9/13/25. TA- I suggested you set calendar reminders, or create a working document to track the expiration dates of the qualifying letters for all staff members to ensure all staff members maintain a current and valid qualifying letter. I suggested you use the ABCMS Provider Portal to keep track of expiration dates of qualifying letters for all staff members. I also suggested you remind staff two (2) months prior to the expiration date of their qualifying letter to complete an application for an updated qualifying letter to begin the process. Additionally, I suggested that you review staff files regularly to ensure no qualifying letters have expired. #1757- A valid qualification letter was not on file and available for review at the facility. The new principal, Robert Wheeler, did not have a qualifying letter on file from 8/1/25 through 10/9/25. In addition, substitute staff, Sharon Hamby, had a qualifying letter on file that expired on 9/13/25. TA- I suggested you create a working document or use the ABCMS Provider Portal to track the expiration dates of qualifying letters to ensure all staff members maintain a current and valid qualifying letter. I also suggested you review staff files regularly to ensure no qualifying letters have expired. Additionally, I suggested you use the staff file checklist found on the DCDEE website under the “Provider” tab to ensure all required documentation is on file. #802 Safe pick-up and delivery procedures must be communicated to parents, and a copy must be posted in the center where they can be seen by the parents. The posted safe pick up and delivery was a sample listing the rule reference and did not have procedures specific to the program. TA- I suggested you keep extra copies of the safe pick-up and delivery procedures so that a new copy may be posted if it is misplaced. One of the classrooms had the rule reference / sample policy posted. We discussed having a policy specific to your program. Included how parent’s drop child off and how and where children are picked up in the afternoon. #898 All electrical appliances must be used only in accordance with the manufacturer's instructions. For appliances with heating elements, such as bottle warmers, crock pots, irons, coffee pots, or curling irons, neither the appliance nor any cord may be accessible to preschool-age children. In space #5 an electric heater was on a shelf less than five feet in height and accessible to children. The heater was not plugged in, however the cord was accessible. In space #4 an electric heater was on a file cabinet less than five feet in height and accessible to children. The heater was off but plugged into an outlet. TA-I suggested you review 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS with all staff members to ensure items with heating elements are not kept in the classrooms, or in any other area where they are accessible to children. Consultation: The ABCMS provider portal facility roster should be updated in ABCMS on an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401. Since one of the Lead Teachers was not present today, the QRIS information was not reviewed. A Technical Assistance visit will be scheduled to review the information. Information can be viewed by visiting https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization. -I suggested that you review Environment Rating Scale information and resources at www.ncrlap.org for the following assessments: ECERS-3 -Reach out to your local Resource and Referral Agency for additional technical assistance and support. Melanie Fox at Child Care Connections 437-5962 Stay up to date with the Division of Child Development and Early Education by visiting https://ncchildcare.ncdhhs.gov. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the "What's New" tab for important updates impacting child care in North Carolina. Thank you for your time and assistance today. If you have any questions about today’s visit, please contact me or my supervisor, Tammy McGalliard Tammy.McGalliard@dhhs.nc.gov . If I can be of further assistance , you may contact me at gail.dula@dhhs.nc.gail If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: PLEASANT GARDENS ELEMENTARY PRESCHOOL Facility ID: 59000109 Consultant: GAIL DULA Operation Type: Center Case Number: Visit Date: 11/24/2025 Number Present: 27 Completed Date: 11/24/2025 Age: From 3 To 5 Total Minutes: 195 Time In: 10:45 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit, including health and safety. The visit was conducted with you, Ms. Daudert, Lead Teacher and Ms. Hoilman, Assistant Teacher. Two substitutes were working today. One in space #5 for the Lead Teacher and one in space #4 for the assistant teacher. This program currently operates with a June 22, 2022. The permit restrictions including daytime care only, meets enhanced ratios minus one for each group, meets enhanced space. Your program was also monitored for compliance with implementing an approved curriculum as required for all four and five star licensed facilities where four-year -old children are enrolled. The last annual compliance visit was conducted 12/9/24. The most recent sanitation inspection for your facility was conducted on 10/17/25. A superior sanitation classification was issued with four (4) demerits noted on the grade card. The most recent approved fire inspection for your facility was conducted on 12/10/24 and approved for daytime care only. The most recent monthly fire drill was conducted on 11/14/25. The most recent quarterly lockdown/shelter-in-place drill was conducted on 9/1/225. The facilities EPR Plan was reviewed on 8/19/25. The most recent monthly playground inspection was completed on 11/7/25. Two classrooms and the outdoor gross motor areas were monitored. I observed children in both the indoor and outdoor learning environments and found supervision and staff/child ratios to be in compliance. Children present today were observed during handwashing routines, lunch, outdoor gross motor activities, handwashing, snack, a teacher directed activity, nap, and departure. A checklist was used to note the requirements I monitored today. The analysis date for the most recent lead water test was 5/30/24. Lead testing must be completed every three years. You may review your facilities results by visiting https://www.cleanwaterforuskids.org/en/carolina/. This website also indicated “Survey review by RTI” for required asbestos and lead-based paint testing. I suggested you or the individual responsible, contact RTI to request an update on this facilities enrollment with required asbestos and lead based paint testing. These tests must be completed by December 31, 2025. Staff records were reviewed using DPI verification forms with --------- violations documented A sample of children’s files were reviewed using the DPI verification form with no violations. NC Pre-K requirements were monitored today. Violations observed today were discussed with you and documented in the handwritten Visit Summary. The computer-generated Visit Summary was emailed to you. The following violations were observed: Violation Number Comment Rule 802 Safe pick-up and delivery procedures were not communicated to parents and/or were not posted where they can be seen by the parents. The posted safe pick up and delivery was a sample listing the rule reference and did not have procedures specific to the program. .1003(b) 898 All electrical appliances were not used in accordance with the manufacturers instruction. Appliances with heating elements, such as bottle warmers, crock pots, curling irons, irons, coffee pots, and/or their cords were accessible to preschool-age children. In space #5 an electric heater was on a shelf less than five feet in height and accessible to children. The heater was not plugged in, however the cord was accessible. In space #4 an electric heater was on a file cabinet less than five feet in height and accessible to children. The heater was off but plugged into an outlet. .0604(e) 1041 Prior to employment a Criminal Background Check was not completed.The new principal, Robert Wheeler, employed on 8/1/25, did not obtain a qualifying letter until 10/10/25. G.S. 110-90.2(b) 1044 Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). One substitute staff, Sharon Hamby, had a qualifying letter on file that expired on 9/13/25. G.S. 110-90.2(b) & .2703(n)&(o) 1757 A valid qualification letter was not on file and available to review at the facility. The principal, Robert Wheeler, did not have a qualifying letter on file from 8/1/25 through 10/9/25. In addition, substitute staff, Sharon Hamby, had a qualifying letter on file that expired on 9/13/25. G.S. 110-90.2(b) & (d) & .2703(e) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violations documented may impact the compliance history score. The violations documented must be corrected immediately. On or before December 8, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to the address listed at the end of the visit summary. The center's compliance history was reviewed with the operator. The program’s compliance history was 96 percent as of 11/20/25. Technical Assistance was provided on the following: #1041 All staff members must complete the process for a criminal background check and have a valid qualifying letter on file prior to employment. The new principal, Robert Wheeler, employed on 8/1/25, did not obtain a qualifying letter until 10/10/25. Staff should not be permitted to begin work or training at the facility until a criminal background check has been completed and a valid qualifying letter is on file. TA - I suggested the central office review this information with potential hires during the interview process to ensure a qualifying letter is obtained prior to their first day of employment. #1044- Prior to the expiration date of the current qualifying letter, all staff members must complete and submit the required forms and information to complete a criminal background check. One substitute staff, Sharon Hamby, had a qualifying letter on file that expired on 9/13/25. TA- I suggested you set calendar reminders, or create a working document to track the expiration dates of the qualifying letters for all staff members to ensure all staff members maintain a current and valid qualifying letter. I suggested you use the ABCMS Provider Portal to keep track of expiration dates of qualifying letters for all staff members. I also suggested you remind staff two (2) months prior to the expiration date of their qualifying letter to complete an application for an updated qualifying letter to begin the process. Additionally, I suggested that you review staff files regularly to ensure no qualifying letters have expired. #1757- A valid qualification letter was not on file and available for review at the facility. The new principal, Robert Wheeler, did not have a qualifying letter on file from 8/1/25 through 10/9/25. In addition, substitute staff, Sharon Hamby, had a qualifying letter on file that expired on 9/13/25. TA- I suggested you create a working document or use the ABCMS Provider Portal to track the expiration dates of qualifying letters to ensure all staff members maintain a current and valid qualifying letter. I also suggested you review staff files regularly to ensure no qualifying letters have expired. Additionally, I suggested you use the staff file checklist found on the DCDEE website under the “Provider” tab to ensure all required documentation is on file. #802 Safe pick-up and delivery procedures must be communicated to parents, and a copy must be posted in the center where they can be seen by the parents. The posted safe pick up and delivery was a sample listing the rule reference and did not have procedures specific to the program. TA- I suggested you keep extra copies of the safe pick-up and delivery procedures so that a new copy may be posted if it is misplaced. One of the classrooms had the rule reference / sample policy posted. We discussed having a policy specific to your program. Included how parent’s drop child off and how and where children are picked up in the afternoon. #898 All electrical appliances must be used only in accordance with the manufacturer's instructions. For appliances with heating elements, such as bottle warmers, crock pots, irons, coffee pots, or curling irons, neither the appliance nor any cord may be accessible to preschool-age children. In space #5 an electric heater was on a shelf less than five feet in height and accessible to children. The heater was not plugged in, however the cord was accessible. In space #4 an electric heater was on a file cabinet less than five feet in height and accessible to children. The heater was off but plugged into an outlet. TA-I suggested you review 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS with all staff members to ensure items with heating elements are not kept in the classrooms, or in any other area where they are accessible to children. Consultation: The ABCMS provider portal facility roster should be updated in ABCMS on an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401. Since one of the Lead Teachers was not present today, the QRIS information was not reviewed. A Technical Assistance visit will be scheduled to review the information. Information can be viewed by visiting https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization. -I suggested that you review Environment Rating Scale information and resources at www.ncrlap.org for the following assessments: ECERS-3 -Reach out to your local Resource and Referral Agency for additional technical assistance and support. Melanie Fox at Child Care Connections 437-5962 Stay up to date with the Division of Child Development and Early Education by visiting https://ncchildcare.ncdhhs.gov. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the "What's New" tab for important updates impacting child care in North Carolina. Thank you for your time and assistance today. If you have any questions about today’s visit, please contact me or my supervisor, Tammy McGalliard Tammy.McGalliard@dhhs.nc.gov . If I can be of further assistance , you may contact me at gail.dula@dhhs.nc.gail If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0803 · Violation

Name of Operation: PLEASANT GARDENS ELEMENTARY PRESCHOOL Facility ID: 59000109 Consultant: GAIL DULA Operation Type: Center Case Number: Visit Date: 4/15/2025 Number Present: 17 Completed Date: 4/15/2025 Age: From 3 To 5 Total Minutes: 105 Time In: 12:45 PM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor your program for compliance with applicable child care requirements, including health and safety. The visit was conducted with you, Lead Teachers, Chasity Gouge and Shannon Daudert. The purpose of the visit was reviewed with you. This program currently operates with a five-star rated license effective June 22, 2022. The permit restrictions were in compliance. I observed children during snack, handwashing/bathroom routines, nap, and departure. Supervision and staff/child ratios in compliance. There was no new staff. The last monthly fire drill was practiced on 3/17/25. The last monthly playground inspection was completed on 2/6/25. A sanitation inspection for your facility was conducted on 2/4/25. A superior sanitation classification was issued with 4 demerits noted on the grade card. The most recent lead water test results were completed on 5/30/24. Lead testing must be completed every three years. You may review your facilities results by visiting https://www.cleanwaterforuskids.org/en/carolina/. The most recent approved fire inspection for your facility was conducted on 12/10/24. Two violations were observed today and discussed with you. Violation Number Comment Rule 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. One child, enrolled on 8/26/24, had a bottle of Methylphenidate medication, however signed permission to administer the medication by the parent was not on file. 10A NCAC 09 .0803(1)(a & b) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. An inspection was not completed during the month of March 2025. .0605(q) The above uncorrected violations must be brought into compliance immediately. You shall submit a written, signed and dated statement or email to me at the address below detailing specifically how the above violation(s) was corrected. The violations must be corrected no later than April 29, 2025. Failure to correct the violations and send the written statement by the due date listed above, noncompliance, may lead to an administrative action. As discussed, violations cited today and/or during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Your program must maintain a compliance score of at least 75%. The center's compliance history was at 96% prior to today’s visit. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. Technical Assistance: #859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. .0605(q) An inspection was not conducted during the month of March 2025. TA- We discussed marking a calendar to ensure that an inspection is completed each month. #842 One child, enrolled on 8/26/24, had a bottle of Methylphenidate medication, however signed permission to administer the medication by the parent was not on file. TA – We discussed all medications and medication authorization forms be reviewed weekly to ensure each medication is accompanied with a permission form and to ensure all required information is recorded prior to accepting the medication from the parent or prior to administering the medication. If permission forms expire, remove the medication from the classroom until an updated permission form has been completed and received by the parent. If a child leaves or is terminated, return the medication to the parent or discard the medication within 72 hours. Consultation: -Moodle Support: The Division offers early childhood professionals a wide range of professional development opportunities through our online learning platform Moodle. As we continue expanding our training offerings, DCDEE has established a new email address and phone number for Moodle support. To get help with Moodle, email at DCDEE_Moodle_Support@dhhs.nc.gov or call (919) 814-6326. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ . At the completion of the visit, the summary was reviewed with you and a copy given to you. Thank you for your time today. If you have any questions about today’s visit, please contact me or my supervisor, Tammy McGalliard, Tammy.McGalliard@dhhs.nc.gov . If I can be of further assistance, you may contact me at: Gail Dula Child Care Consultant P.O. Box 1598 Morganton NC 28655 (828)782-0858 gail.dula@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: PLEASANT GARDENS ELEMENTARY PRESCHOOL Facility ID: 59000109 Consultant: GAIL DULA Operation Type: Center Case Number: Visit Date: 4/15/2025 Number Present: 17 Completed Date: 4/15/2025 Age: From 3 To 5 Total Minutes: 105 Time In: 12:45 PM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor your program for compliance with applicable child care requirements, including health and safety. The visit was conducted with you, Lead Teachers, Chasity Gouge and Shannon Daudert. The purpose of the visit was reviewed with you. This program currently operates with a five-star rated license effective June 22, 2022. The permit restrictions were in compliance. I observed children during snack, handwashing/bathroom routines, nap, and departure. Supervision and staff/child ratios in compliance. There was no new staff. The last monthly fire drill was practiced on 3/17/25. The last monthly playground inspection was completed on 2/6/25. A sanitation inspection for your facility was conducted on 2/4/25. A superior sanitation classification was issued with 4 demerits noted on the grade card. The most recent lead water test results were completed on 5/30/24. Lead testing must be completed every three years. You may review your facilities results by visiting https://www.cleanwaterforuskids.org/en/carolina/. The most recent approved fire inspection for your facility was conducted on 12/10/24. Two violations were observed today and discussed with you. Violation Number Comment Rule 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. One child, enrolled on 8/26/24, had a bottle of Methylphenidate medication, however signed permission to administer the medication by the parent was not on file. 10A NCAC 09 .0803(1)(a & b) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. An inspection was not completed during the month of March 2025. .0605(q) The above uncorrected violations must be brought into compliance immediately. You shall submit a written, signed and dated statement or email to me at the address below detailing specifically how the above violation(s) was corrected. The violations must be corrected no later than April 29, 2025. Failure to correct the violations and send the written statement by the due date listed above, noncompliance, may lead to an administrative action. As discussed, violations cited today and/or during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Your program must maintain a compliance score of at least 75%. The center's compliance history was at 96% prior to today’s visit. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. Technical Assistance: #859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. .0605(q) An inspection was not conducted during the month of March 2025. TA- We discussed marking a calendar to ensure that an inspection is completed each month. #842 One child, enrolled on 8/26/24, had a bottle of Methylphenidate medication, however signed permission to administer the medication by the parent was not on file. TA – We discussed all medications and medication authorization forms be reviewed weekly to ensure each medication is accompanied with a permission form and to ensure all required information is recorded prior to accepting the medication from the parent or prior to administering the medication. If permission forms expire, remove the medication from the classroom until an updated permission form has been completed and received by the parent. If a child leaves or is terminated, return the medication to the parent or discard the medication within 72 hours. Consultation: -Moodle Support: The Division offers early childhood professionals a wide range of professional development opportunities through our online learning platform Moodle. As we continue expanding our training offerings, DCDEE has established a new email address and phone number for Moodle support. To get help with Moodle, email at DCDEE_Moodle_Support@dhhs.nc.gov or call (919) 814-6326. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ . At the completion of the visit, the summary was reviewed with you and a copy given to you. Thank you for your time today. If you have any questions about today’s visit, please contact me or my supervisor, Tammy McGalliard, Tammy.McGalliard@dhhs.nc.gov . If I can be of further assistance, you may contact me at: Gail Dula Child Care Consultant P.O. Box 1598 Morganton NC 28655 (828)782-0858 gail.dula@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0304 · Violation

Name of Operation: PLEASANT GARDENS ELEMENTARY PRESCHOOL Facility ID: 59000109 Consultant: GAIL DULA Operation Type: Center Case Number: Visit Date: 1/5/2024 Number Present: 28 Completed Date: 1/5/2024 Age: From 4 To 5 Total Minutes: 200 Time In: 10:15 AM Time Out: 01:35 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements during an annual compliance visit. Upon arrival, the purpose of today’s visit was reviewed with you, Ms. Gouge and Ms. Daudert Lead Teachers. Your program currently operates with a five star license effective June 22, 2022. The permit restrictions were in compliance including daytime care only, meets enhanced space, and enhanced ratios minus one in each group. Your program was also monitored for compliance with implementing an approved curriculum as required for all four- and five-star licensed facilities where four-year-old children are enrolled. Your program uses Teaching Strategies. Two classrooms were monitored. Supervision and staff/child ratios were in compliance. Children in care were observed while participating in group time, teacher directed activities, lunch, free play, and outdoor gross motor play. The caregivers interacted in positive ways with the children. The most recent sanitation inspection for your facility was conducted on December 15, 2023. A sanitation classification was issued with 4 demerits. The most recent fire inspection for your facility was conducted on October 4, 2023. The facility was approved for daytime care. A fire drill was conducted on December 12, 2023. Medication was in compliance. Staff and children's files were in compliance. NC Pre-K requirements were in compliance. Two violations were observed and documented during today’s visit. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. A fire inspection was conducted on October 4, 2023. The previous inspection was conducted on August 2, 2022. The inspection was not within the 12 month timeframe. 10A NCAC 09 .0304(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. A bottle of Bath & Body Spray was on a shelf near the teacher’s desk. The bottle was marked with warnings including flammable. .2820(b) The violations documented must be corrected immediately. On or before January 19, 2024 I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to the address listed below. If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Failure to correct the violations and send the written statement by the due date may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. The Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. Technical assistance on the violation was reviewed with you. Item #106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. A fire inspection was conducted on 10/4/23. The previous inspection was conducted on 8/2/22. I spoke to the principal and reminded y that the inspection must be conducted within the 12 month period. Item #840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. A bottle of Bath & Body Spray was on a shelf near the teacher’s desk. The bottle was marked with warnings including flammable. The spray was removed and placed in locked storage. Consultation or other topics discussed today (the following items reviewed were in compliance today): -we discussed the licensing notebook. Older training information can be stored in files and does not need to be keep in the notebook. Use the ongoing training log from the DCDEE website to track training. NC Pre-K teacher assistants must completed 15 hours of training yearly. -we discussed the fall zones on the playground. The gravel and ground were frozen therefore the gravel could not be accurately measured. Continue to rake the gravel and maintain a depth of 6 inches around the composite structure. For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ . This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the "What's New" tab for important updates impacting child care in North Carolina. At the completion of the visit, this visit summary was reviewed, and a copy will be emailed to you for your records. Thank you for your time today. If you have any questions about today’s visit, please contact me or my supervisor, Tammymcgallird@dhhs.nc.gov If I can be of further assistance, you may contact me at 828-782-0858 or Gail Dula P O Box 1598 Morganton NC 28655 Gail.dula@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: PLEASANT GARDENS ELEMENTARY PRESCHOOL Facility ID: 59000109 Consultant: GAIL DULA Operation Type: Center Case Number: Visit Date: 1/5/2024 Number Present: 28 Completed Date: 1/5/2024 Age: From 4 To 5 Total Minutes: 200 Time In: 10:15 AM Time Out: 01:35 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements during an annual compliance visit. Upon arrival, the purpose of today’s visit was reviewed with you, Ms. Gouge and Ms. Daudert Lead Teachers. Your program currently operates with a five star license effective June 22, 2022. The permit restrictions were in compliance including daytime care only, meets enhanced space, and enhanced ratios minus one in each group. Your program was also monitored for compliance with implementing an approved curriculum as required for all four- and five-star licensed facilities where four-year-old children are enrolled. Your program uses Teaching Strategies. Two classrooms were monitored. Supervision and staff/child ratios were in compliance. Children in care were observed while participating in group time, teacher directed activities, lunch, free play, and outdoor gross motor play. The caregivers interacted in positive ways with the children. The most recent sanitation inspection for your facility was conducted on December 15, 2023. A sanitation classification was issued with 4 demerits. The most recent fire inspection for your facility was conducted on October 4, 2023. The facility was approved for daytime care. A fire drill was conducted on December 12, 2023. Medication was in compliance. Staff and children's files were in compliance. NC Pre-K requirements were in compliance. Two violations were observed and documented during today’s visit. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. A fire inspection was conducted on October 4, 2023. The previous inspection was conducted on August 2, 2022. The inspection was not within the 12 month timeframe. 10A NCAC 09 .0304(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. A bottle of Bath & Body Spray was on a shelf near the teacher’s desk. The bottle was marked with warnings including flammable. .2820(b) The violations documented must be corrected immediately. On or before January 19, 2024 I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to the address listed below. If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Failure to correct the violations and send the written statement by the due date may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. The Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. Technical assistance on the violation was reviewed with you. Item #106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. A fire inspection was conducted on 10/4/23. The previous inspection was conducted on 8/2/22. I spoke to the principal and reminded y that the inspection must be conducted within the 12 month period. Item #840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. A bottle of Bath & Body Spray was on a shelf near the teacher’s desk. The bottle was marked with warnings including flammable. The spray was removed and placed in locked storage. Consultation or other topics discussed today (the following items reviewed were in compliance today): -we discussed the licensing notebook. Older training information can be stored in files and does not need to be keep in the notebook. Use the ongoing training log from the DCDEE website to track training. NC Pre-K teacher assistants must completed 15 hours of training yearly. -we discussed the fall zones on the playground. The gravel and ground were frozen therefore the gravel could not be accurately measured. Continue to rake the gravel and maintain a depth of 6 inches around the composite structure. For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ . This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the "What's New" tab for important updates impacting child care in North Carolina. At the completion of the visit, this visit summary was reviewed, and a copy will be emailed to you for your records. Thank you for your time today. If you have any questions about today’s visit, please contact me or my supervisor, Tammymcgallird@dhhs.nc.gov If I can be of further assistance, you may contact me at 828-782-0858 or Gail Dula P O Box 1598 Morganton NC 28655 Gail.dula@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0302 · Violation

Name of Operation: PLEASANT GARDENS ELEMENTARY PRESCHOOL Facility ID: 59000109 Consultant: GAIL DULA Operation Type: Center Case Number: Visit Date: 9/26/2023 Number Present: 31 Completed Date: 9/26/2023 Age: From 3 To 5 Total Minutes: 200 Time In: 09:50 AM Time Out: 01:10 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements during a routine unannounced visit. The purpose of the visit was reviewed with you, Ms. Daubert and Ms. Gouge, Lead Teachers. You assisted with the visit. Dinah Brown, Child Care Consultant, accompanied me on the visit. Your program currently operates with a 5 star license effective June 22, 2022. The permit restrictions were in compliance. Two spaces and the outdoor playground were monitored during today’ visit. The children in care were observed during free choices activities, a teacher directed activity, on a nature walk, lunchroom and transition after lunch to gross motor play. Information for two new staff was monitored using DPI verification. Two violations were noted. The most recent sanitation inspection for your facility was conducted on October 19, 2022. A superior sanitation classification was issued with 6 demerits. The most recent fire inspection for your facility was not available for review. Please send a copy of the inspection to me. A fire drill was conducted on September 12, 2023. Four violations were observed and noted today. The violations were discussed with you and the principal. You were given an opportunity to ask questions regarding the violations. Violation Number Comment Rule 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. The time of arrival and departure were not maintained for children enrolled. In space #4 on 9/5/23 1 child was not signed in and 2 children were not signed out. On 9/6/23 3 children were not signed out. On 9/7/23 2 children were not signed in and 1 child was not signed out. On 9/8/23 2 children were not signed out. On 9/11/23 1 child was not signed out. On 9/12/23 1 child was not signed in and 1 child was not signed out. On 9/15/23 2 children were not signed out. On 9/18/23 1 child was not signed out. On 9/19/23 1 child was not signed out. On 9/21/23 2 children were not signed out. Two sign in and out sheets were not dated. On one sheet 1 child was not signed in and 1 child was not signed out. On the other sheet 2 children were not signed out. 10A NCAC 09 .0302(d)(4) 1041 Prior to employment a Criminal Background Check was not completed. A Criminal Background Check had not been completed for the new Administrator, Erin Rayfield. G.S. 110-90.2(b) 1757 A valid qualification letter was not on file and available to review at the facility. A valid qualification letter was not on file and available to review at the facility for the new Administrator, Erin Rayfield. G.S. 110-90.2(b) & (d) & .2703(e) 1867 The depth of the loose surfacing was not based on critical height of the equipment. The depth of the loose surfacing underneath measured the Scavenger Hunt composite play structure measured 1”-2” in depth at exit points. .0605(k)(1-4) The above uncorrected violations must be brought into compliance immediately. You shall submit a written, signed and dated statement or email to me at the address below detailing specifically how the above violations were corrected. The violations must be corrected no later than October 10, 2023. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. As discussed, violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Your program must maintain a compliance score of at least 75% as required by G.S. 110-90 (4)(c). Your compliance history was 97% before today’s visit. Technical assistance was given today on: Item #125 The time of arrival and departure were not maintained for children enrolled. In space #4 on 9/5/23 one child was not signed in and two children were not signed out. On 9/6/23 three children were not signed out. On 9/7/23 two children were not signed in and one child was not signed out. On 9/8/23 two children were not signed out. On 9/11/23 one child was not signed out. On 9/12/23 one child was not signed in and one child was not signed out. On 9/15/23 two children were not signed out. On 9/18/23 one child was not signed out. On 9/19/23 one child was not signed out. On 9/21/23 two children were not signed out. Two sign in and out sheets were not dated. On one sheet one child was not signed in and one child was not signed out. On the other sheet two children were not signed out. The time of arrival and departure must be recorded and maintained for all enrolled children. We suggested that you check arrival and departure times daily. Item #1867 The depth of the loose surfacing underneath the Scavenger Hunt composite play structure measured 1”-2” in depth at exit points. Fall zones must have raked or fluffed gravel and not be compacted. We suggested tilling the area or adding gravel. #1041 Prior to employment a Criminal Background Check was not completed. A qualifying letter was not on file for the new Administrator. The new Administrator, Erin Rayfield, stated she was in the process of submitting information to the Criminal Records division, however the process was not completed before she started working. #1757 A valid qualification letter was not on file and available to review at the facility for the new Administrator. Principal, Erin Rayfield did not have a qualifying letter on file. We reviewed child care requirement General Statue 110-90.2(b) with staff including the principal Ms. Rayfield. Consultation was provide on the following: -We reminded teacher’s assistants that 15 hours of on-going training is required. -We reminded you that substitutes working 10 days or more per year must complete Health & Safety training. Here is the link for the current resources and information regarding COVID-19. https://covid19.ncdhhs.gov/materials-and-resources/materials-about-covid-19-symptoms-and-treatment https://healthychildcare.unc.edu/resources/communicable-disease-toolkit-for-early-care-and-education-programs/ -https://healthychildcare.unc.edu/resources/exclusion -For more information on COVID-19 vaccines, please refer to the “How Child Care Programs Can Help Get Child Care Staff Vaccinated” page on the DCDEE website, under the Coronavirus Information tab. This will provide more information and helpful resources as you prepare to get your spot to take your shot. If you have questions, please call the NC COVID-19 Vaccine Help Center at 1-877-490-6642. For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ . This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the "What's New" tab for important updates impacting child care in North Carolina. Thank you for your time today. If you have any questions about today’s visit, please contact me or my supervisor, Tammy McGalliard, tammymcgalliard@dhh.nc.gov. If I can be of further assistance, you may contact me at 828-782-0858 or Gail Dula P O Box 1598 Morganton NC 28655 Gail.dula@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: PLEASANT GARDENS ELEMENTARY PRESCHOOL Facility ID: 59000109 Consultant: GAIL DULA Operation Type: Center Case Number: Visit Date: 9/26/2023 Number Present: 31 Completed Date: 9/26/2023 Age: From 3 To 5 Total Minutes: 200 Time In: 09:50 AM Time Out: 01:10 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements during a routine unannounced visit. The purpose of the visit was reviewed with you, Ms. Daubert and Ms. Gouge, Lead Teachers. You assisted with the visit. Dinah Brown, Child Care Consultant, accompanied me on the visit. Your program currently operates with a 5 star license effective June 22, 2022. The permit restrictions were in compliance. Two spaces and the outdoor playground were monitored during today’ visit. The children in care were observed during free choices activities, a teacher directed activity, on a nature walk, lunchroom and transition after lunch to gross motor play. Information for two new staff was monitored using DPI verification. Two violations were noted. The most recent sanitation inspection for your facility was conducted on October 19, 2022. A superior sanitation classification was issued with 6 demerits. The most recent fire inspection for your facility was not available for review. Please send a copy of the inspection to me. A fire drill was conducted on September 12, 2023. Four violations were observed and noted today. The violations were discussed with you and the principal. You were given an opportunity to ask questions regarding the violations. Violation Number Comment Rule 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. The time of arrival and departure were not maintained for children enrolled. In space #4 on 9/5/23 1 child was not signed in and 2 children were not signed out. On 9/6/23 3 children were not signed out. On 9/7/23 2 children were not signed in and 1 child was not signed out. On 9/8/23 2 children were not signed out. On 9/11/23 1 child was not signed out. On 9/12/23 1 child was not signed in and 1 child was not signed out. On 9/15/23 2 children were not signed out. On 9/18/23 1 child was not signed out. On 9/19/23 1 child was not signed out. On 9/21/23 2 children were not signed out. Two sign in and out sheets were not dated. On one sheet 1 child was not signed in and 1 child was not signed out. On the other sheet 2 children were not signed out. 10A NCAC 09 .0302(d)(4) 1041 Prior to employment a Criminal Background Check was not completed. A Criminal Background Check had not been completed for the new Administrator, Erin Rayfield. G.S. 110-90.2(b) 1757 A valid qualification letter was not on file and available to review at the facility. A valid qualification letter was not on file and available to review at the facility for the new Administrator, Erin Rayfield. G.S. 110-90.2(b) & (d) & .2703(e) 1867 The depth of the loose surfacing was not based on critical height of the equipment. The depth of the loose surfacing underneath measured the Scavenger Hunt composite play structure measured 1”-2” in depth at exit points. .0605(k)(1-4) The above uncorrected violations must be brought into compliance immediately. You shall submit a written, signed and dated statement or email to me at the address below detailing specifically how the above violations were corrected. The violations must be corrected no later than October 10, 2023. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. As discussed, violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Your program must maintain a compliance score of at least 75% as required by G.S. 110-90 (4)(c). Your compliance history was 97% before today’s visit. Technical assistance was given today on: Item #125 The time of arrival and departure were not maintained for children enrolled. In space #4 on 9/5/23 one child was not signed in and two children were not signed out. On 9/6/23 three children were not signed out. On 9/7/23 two children were not signed in and one child was not signed out. On 9/8/23 two children were not signed out. On 9/11/23 one child was not signed out. On 9/12/23 one child was not signed in and one child was not signed out. On 9/15/23 two children were not signed out. On 9/18/23 one child was not signed out. On 9/19/23 one child was not signed out. On 9/21/23 two children were not signed out. Two sign in and out sheets were not dated. On one sheet one child was not signed in and one child was not signed out. On the other sheet two children were not signed out. The time of arrival and departure must be recorded and maintained for all enrolled children. We suggested that you check arrival and departure times daily. Item #1867 The depth of the loose surfacing underneath the Scavenger Hunt composite play structure measured 1”-2” in depth at exit points. Fall zones must have raked or fluffed gravel and not be compacted. We suggested tilling the area or adding gravel. #1041 Prior to employment a Criminal Background Check was not completed. A qualifying letter was not on file for the new Administrator. The new Administrator, Erin Rayfield, stated she was in the process of submitting information to the Criminal Records division, however the process was not completed before she started working. #1757 A valid qualification letter was not on file and available to review at the facility for the new Administrator. Principal, Erin Rayfield did not have a qualifying letter on file. We reviewed child care requirement General Statue 110-90.2(b) with staff including the principal Ms. Rayfield. Consultation was provide on the following: -We reminded teacher’s assistants that 15 hours of on-going training is required. -We reminded you that substitutes working 10 days or more per year must complete Health & Safety training. Here is the link for the current resources and information regarding COVID-19. https://covid19.ncdhhs.gov/materials-and-resources/materials-about-covid-19-symptoms-and-treatment https://healthychildcare.unc.edu/resources/communicable-disease-toolkit-for-early-care-and-education-programs/ -https://healthychildcare.unc.edu/resources/exclusion -For more information on COVID-19 vaccines, please refer to the “How Child Care Programs Can Help Get Child Care Staff Vaccinated” page on the DCDEE website, under the Coronavirus Information tab. This will provide more information and helpful resources as you prepare to get your spot to take your shot. If you have questions, please call the NC COVID-19 Vaccine Help Center at 1-877-490-6642. For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ . This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the "What's New" tab for important updates impacting child care in North Carolina. Thank you for your time today. If you have any questions about today’s visit, please contact me or my supervisor, Tammy McGalliard, tammymcgalliard@dhh.nc.gov. If I can be of further assistance, you may contact me at 828-782-0858 or Gail Dula P O Box 1598 Morganton NC 28655 Gail.dula@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times