NC GS 110-90 · Violation

Name of Operation: JEAN'S HOUSE OF KIDS Facility ID: 71000180 Consultant: TAMMY ROSS Operation Type: Family CC Home Case Number: 0526-113L Visit Date: 5/13/2026 Number Present: 4 Completed Date: 5/13/2026 Age: From 0 To 7 Total Minutes: 195 Time In: 01:30 PM Time Out: 04:45 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s visit was to investigate a report alleging violations of child care requirements. Limited monitoring of child care requirements occurred during today’s visit. The facility currently operates with a Four-Star License, issued January 27, 2020. Restrictions on the permit include: a capacity of 8 children, daytime and overnight, age range of 0-12, maximum of 5 preschoolers at any time, fireplace/woodstove not used during operating hours, outdoor play in front yard, and no more than 2 children less than one. The license was posted, and the restrictions were in compliance. The last annual compliance visit was conducted on July 8, 2025. As of today, your facility has an 18-month compliance history of 100%. Child Care programs are expected to always achieve and maintain compliance and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. Jean Parker, Owner/Operator, was present. When I arrived, Ms. Parker’s mother was outside alone and once she saw me, she spoke and went back inside the house through the back door to let Ms. Parker know I was there. In the meantime, I proceeded to walk to the front door and knocked for about two minutes for Ms. Parker to let me in the family child care home (FCCH). As I walked to the table, I looked out the window and observed Ms. Parker’s mother carrying a child with a blanket in her arms. I questioned Ms. Parker and she stated that was her mother’s foster child and child was not in her FCCH – the child was at the home of an aunt, who lives in the house behind her. I proceeded to question Ms. Parker about the child and tell Ms. Parker that honesty was the best policy, but she was adamant that the child was not in her child care facility at any time. Ms. Parker has a room set up exclusively for child care. Appropriate toys and materials were observed in this area. A bathroom is located around the corner from the child care space/room. There were two preschool children, an infant, and a school age child present today, aged 0-5. Preschoolers and school age child was observed napping/resting on mats. Infant was being held by Ms. Parker as she drank milk from a bottle. The allegations were discussed with Ms. Parker. You were given the opportunity to state your perceptions of the allegations and to share any pertinent information Allegation #1 - There are concerns that children are not adequately supervised. Ms. Parker stated that all children were adequately supervised at all times. As I conducted my visit, children who were napping/sleeping were visually supervised by Ms. Parker and infant child, who was awake, was being held by Ms. Parker for bottle feeding and appropriate interactions as the infant received care based on their individual needs. Based on your information and my investigation, this allegation is unconfirmed. Caregivers should provide active and positive supervision of infants, toddlers, preschoolers, and school-aged children by sight and hearing at all times, including when children are resting or sleeping, eating, being diapered, or using the bathroom (as age appropriate) and when children are outdoors. Active supervision requires focused attention and intentional observation of children at all times. Caregivers should position themselves so that they can observe all of the children: watching, counting, and listening at all times. Transitions are times when heightened observations need to take place. You should account for all children with name-to-face recognition by visually identifying each child. You should also use your knowledge of each child’s development and abilities to anticipate what they will do, then get involved and redirect them when necessary. This constant vigilance helps children learn safely. Allegation #2- There are concerns that operator was not the person on-site, providing care to children; children were being cared for by her son, who is 16 years old. Ms. Parker states that she does have a 16-year-old son, but he is never left alone with any child care children nor responsible for the care of the child care children at her facility. Ms. Parker stated, “she would never do that.” Ms. Parker also stated her son is very active in sports in high school and is not present often when parents pick up children in the afternoon or nights. Ms. Parker stated, “I am always the one on the premises caring for the children – I do not go anywhere.” Ms. Parker also stated children are cared for at this residence only and only cares for children within her permit strictions. Capacity - You currently have a total of fourteen children enrolled at your facility on first, and second shift. There is no shift overlap, and it is vital that you keep accurate sign in/out sheets and attendance records to verify times when children are in attendance. Your FCCH capacity increased to a total of 10 effective April 10, 2026. The capacity options were as follows - #1: 5 PS + 3 SA #2: 3 I/T, 3 PS, 3 SA or 1 I/T, 5 PS, 3SA or 2 I/T, 4PS, 3SA #3: 10 2 yr and older These options allow FCCH Operators flexibility in which capacity option they meet as the ages of children they serve, and days of the week children attend may vary. However, you must comply within these options at all times. Ms. Parker stated she does not have any substitute or additional caregivers. When she needs to be off, she closes her facility. The required information on the verification form for the operator remains current and accurate. Based on your information and my investigation, this allegation is unconfirmed. Record keeping is an important part of licensure. I encourage you to routinely review applicable licensing paperwork including your file to ensure all information is complete, available, and updated. Additionally, please refer to the DCDEE website for the resource titled “Additional Caregiver/Substitute” file checklist to assist with what is required for additional caregiver/substitute staff. There were two violations observed today. Violation must be corrected immediately. Continued compliance with applicable child care requirements is required. It is your responsibility to ensure you always comply with all applicable requirements. Take time daily to review the applicable child care requirements. Violation Number Comment Rule 1831 A valid qualification letter was not on file and available for review at the facility. This information was not on file and available for 16 year old son. G.S. 110-90.2 (b) & (d) & .2703(e) .1702(b)(1) 1846 An individual over the age of 15, who resides in a family child care home or a center located in a residence on a permanent or temporary basis, or those who had their 16th birthday after the initial licensing of a family child care home; did not complete and submit required forms within five business days. Your son turned 16 year old in December 2025 - criminal background check process has not been completed; therefore, a qualifying letter has not been received. G.S. 110-90.2 & .2703(q) For your facility to remain in compliance with NC Child Care Requirements, violations must be corrected immediately. A signed and dated letter of compliance must be received May 27, 2026, describing how the violation was corrected and how compliance will be maintained in the future. If sufficient information is not received by the due date, a follow-up visit will be conducted. A time frame is established to allow you time for submitting your compliance letter. This timeframe is not intended to be used as a guide for correcting violations, as they should be corrected immediately. You may email your letter of compliance to me at Tammy.Ross@dhhs.nc.gov. or mail it to me at: Tammy Ross, Child Care Licensing Consultant, P.O. Box 278, Jacksonville, NC 28541. Comments regarding violation cited today Your son, S. Lewis, turned 16 on his last birthday in December 2025 and CBC process has not been completed and a valid qualification letter has not been received through the Division of Child Development and Early Education. Ms. Parker acknowledged that she is aware of requirements but thought family member named above would have more time to get forms completed. I discussed in great detail today the CBC requirements for FCCH household members. Ms. Parker stated her son will stay with his grandmother effective today until the CBC process has been completed and a qualifying letter has been received. Ms. Parker stated she will submit written statements from her and her mother for verification purpose of son not living in the household at this time. Otherwise, your facility will be placed on ‘inactive status’ effective immediately until the household member has been qualified. Copy of qualification letter for family member must be submitted to me once received from the Raleigh office. Please be advised that you cannot have children in care if anyone in the household is disqualified or does not have a valid qualification letter on file. Follow-up visits may be conducted to verify compliance. Note - After returning back to my office, Ms. Parker sent an email advising that son, S. Lewis, will be staying with his adult sister, A. Lewis until his qualification letter is received. Ms. Parker stated he is unable to stay with his grandmother due to her having a foster child currently living with her. Child Care licensing requirements are established to ensure a safe and healthy child care environment. Therefore, it is important for you to be knowledgeable of all the licensing requirements that apply to your type of program. It is your responsibility to maintain compliance with all the applicable laws and rules always whether they have been monitored or specifically discussed with you in the past. The best way for you to make sure that you are meeting all requirements is to periodically review the child care law and rules. At the completion of the visit, documentation was completed electronically on site, signed, and a copy left with Ms. Parker. As we discussed, this computer-generated visit summary serves as completion of the complaint visit. Please remember it is your responsibility to always comply with all child care rules and requirements. If you have any questions and/or concerns, contact me at Tammy.Ross@dhhs.nc.gov or (910)824-1143 or my supervisor, Kim Sherry at kim.sherry@dhhs.nc.gov/ 910-824-0470. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.