Little Hands Learning Academy

10A NCAC 09 .0601 · Violation

Name of Operation: Little Hands Learning Academy Facility ID: 78000486 Consultant: LEISA A. BENSON Operation Type: Center Case Number: Visit Date: 1/6/2026 Number Present: 6 Completed Date: 1/6/2026 Age: From 0 To 3 Total Minutes: 195 Time In: 09:00 AM Time Out: 12:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to the third temporary time period visit. This program currently operates with a temporary license effective August 6, 2025, through February 6, 2026. Applicable childcare requirements were discussed with you, Michelle Striblin, Administrator during the visit. During this visit, appropriate interactions were observed between children and staff. Parents were observed escorting their child to their classroom and parents were observed sharing relevant information about their child with the teacher. Children were engaged in free play activities and playing outside. Supervision and staff/child ratios were maintained throughout the visit. All indoor and outdoor areas approved for child care were monitored during this visit. For lunch the children were served chicken with rice, green beans, diced peaches, and milk. During this visit, I was informed by the administrator that no new staff had been employed since the previous visit. Based on this representation, individual staff records were not re-reviewed during the visit. However, staff and training worksheets dated September 9, 2025 and November 20, 2025 were reviewed to the extent made available during the visit to assess whether required staff information and training documented appeared current at the time of review. In addition, program records were monitored to the extent made available during the visit to assess whether required inspections appeared current, monthly playground inspections had been conducted and documented and fire drills had been conducted and documented. Review of records indicated that this information was logged at the time of review. Overall attendance and enrollment were collected today. The attached space, capacity and enrollment worksheet reflects the enrollment and attendance information along with the staff that were present and caring for children today. At the conclusion of the visit, the visit summary was reviewed with you, and you were provided with an opportunity to ask questions, seek clarification, and request technical assistance. You were also provided with an electronic copy of the this visit summary for your records. Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. During the visit, the kitchen door was observed to be practically open and unlocked while the kitchen was unoccupied. This was corrected during the visit when the kitchen door was locked. 10A NCAC 09 .0601(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. The closet containing hazardous cleaning supplies was observed to be unlocked. This was corrected during the visit when the closet door was locked. .2820(b) Two (2) violations were cited during this visit. It was discussed that all violations are required to be corrected immediately. The violations were corrected during this visit; therefore, a letter of compliance is not required to be submitted. You are required to always maintain compliance with all applicable child care rules and regulations. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past eighteen (18) months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Violations cited during this visit may negatively affect your compliance score. As of today, your compliance history is 89%. Your compliance history was reviewed with you, and you were also given a copy to keep for your records. Rated License: You have indicated that the center has elected to pursue Pathway 2 of the Star Rated License, Classroom and Instructional Quality, for Child Care Centers. It was discussed that all required documentation and information for Pathway 2 must be completed and submitted to me no later than January 20, 2026, to ensure that your Rated License application is completed before your temporary license expires on February 6, 2026. Keep in mind your temporary license can’t be extended. Therefore, I will use the information available at the time of review to process your Rated License application. Keep in mind, if all information is not submitted within the required timeline, you could receive a one-star license. To continue to be eligible for subsidy payments at the end of the temporary time period, the center must transition to a 3-5 star rated license. You stated that you are receiving technical assistance from the Cumberland County Smart Start for Children to assist with completing all requirements for Pathway 2. For additional information A new Pathways to the Stars Rules Roll Out module is now available on the DCDEE Moodle digital learning platform. To access the links on the application you can visit the DCDEE website at: www.ncchildcare.nc.gov and click on the provider tab and then scroll down and click on the provider documents and forms and then click on the Application for Assessment for a Rated License for Centers. Questions about QRIS Modernization (Reform) may be sent to DCDEE_QRIS@dhhs.nc.gov. Technical Assistance: Technical assistance was provided regarding the importance of maintaining hazardous cleaning supplies in locked storage to prevent potential child access and ensure a safe learning environment. Technical assistance was also provided to keep the kitchen door locked when the kitchen is unoccupied to restrict children’s access to potentially hazardous areas. I discussed with you that staff should be reminded to routinely monitor doors to storage areas and the kitchen throughout the day to maintain compliance with safety requirements. I also discussed with you that once you receive your star rated license you are required to create a staff roster in the ABCMS Provider Portal. I provided you with information on how to access the ABCMS Provider Portal. If you any questions please contact me at (919) 819-9348 or, email: leisa.benson@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: Little Hands Learning Academy Facility ID: 78000486 Consultant: LEISA A. BENSON Operation Type: Center Case Number: Visit Date: 1/6/2026 Number Present: 6 Completed Date: 1/6/2026 Age: From 0 To 3 Total Minutes: 195 Time In: 09:00 AM Time Out: 12:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to the third temporary time period visit. This program currently operates with a temporary license effective August 6, 2025, through February 6, 2026. Applicable childcare requirements were discussed with you, Michelle Striblin, Administrator during the visit. During this visit, appropriate interactions were observed between children and staff. Parents were observed escorting their child to their classroom and parents were observed sharing relevant information about their child with the teacher. Children were engaged in free play activities and playing outside. Supervision and staff/child ratios were maintained throughout the visit. All indoor and outdoor areas approved for child care were monitored during this visit. For lunch the children were served chicken with rice, green beans, diced peaches, and milk. During this visit, I was informed by the administrator that no new staff had been employed since the previous visit. Based on this representation, individual staff records were not re-reviewed during the visit. However, staff and training worksheets dated September 9, 2025 and November 20, 2025 were reviewed to the extent made available during the visit to assess whether required staff information and training documented appeared current at the time of review. In addition, program records were monitored to the extent made available during the visit to assess whether required inspections appeared current, monthly playground inspections had been conducted and documented and fire drills had been conducted and documented. Review of records indicated that this information was logged at the time of review. Overall attendance and enrollment were collected today. The attached space, capacity and enrollment worksheet reflects the enrollment and attendance information along with the staff that were present and caring for children today. At the conclusion of the visit, the visit summary was reviewed with you, and you were provided with an opportunity to ask questions, seek clarification, and request technical assistance. You were also provided with an electronic copy of the this visit summary for your records. Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. During the visit, the kitchen door was observed to be practically open and unlocked while the kitchen was unoccupied. This was corrected during the visit when the kitchen door was locked. 10A NCAC 09 .0601(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. The closet containing hazardous cleaning supplies was observed to be unlocked. This was corrected during the visit when the closet door was locked. .2820(b) Two (2) violations were cited during this visit. It was discussed that all violations are required to be corrected immediately. The violations were corrected during this visit; therefore, a letter of compliance is not required to be submitted. You are required to always maintain compliance with all applicable child care rules and regulations. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past eighteen (18) months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Violations cited during this visit may negatively affect your compliance score. As of today, your compliance history is 89%. Your compliance history was reviewed with you, and you were also given a copy to keep for your records. Rated License: You have indicated that the center has elected to pursue Pathway 2 of the Star Rated License, Classroom and Instructional Quality, for Child Care Centers. It was discussed that all required documentation and information for Pathway 2 must be completed and submitted to me no later than January 20, 2026, to ensure that your Rated License application is completed before your temporary license expires on February 6, 2026. Keep in mind your temporary license can’t be extended. Therefore, I will use the information available at the time of review to process your Rated License application. Keep in mind, if all information is not submitted within the required timeline, you could receive a one-star license. To continue to be eligible for subsidy payments at the end of the temporary time period, the center must transition to a 3-5 star rated license. You stated that you are receiving technical assistance from the Cumberland County Smart Start for Children to assist with completing all requirements for Pathway 2. For additional information A new Pathways to the Stars Rules Roll Out module is now available on the DCDEE Moodle digital learning platform. To access the links on the application you can visit the DCDEE website at: www.ncchildcare.nc.gov and click on the provider tab and then scroll down and click on the provider documents and forms and then click on the Application for Assessment for a Rated License for Centers. Questions about QRIS Modernization (Reform) may be sent to DCDEE_QRIS@dhhs.nc.gov. Technical Assistance: Technical assistance was provided regarding the importance of maintaining hazardous cleaning supplies in locked storage to prevent potential child access and ensure a safe learning environment. Technical assistance was also provided to keep the kitchen door locked when the kitchen is unoccupied to restrict children’s access to potentially hazardous areas. I discussed with you that staff should be reminded to routinely monitor doors to storage areas and the kitchen throughout the day to maintain compliance with safety requirements. I also discussed with you that once you receive your star rated license you are required to create a staff roster in the ABCMS Provider Portal. I provided you with information on how to access the ABCMS Provider Portal. If you any questions please contact me at (919) 819-9348 or, email: leisa.benson@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: Little Hands Learning Academy Facility ID: 78000486 Consultant: LEISA A. BENSON Operation Type: Center Case Number: Visit Date: 11/20/2025 Number Present: 4 Completed Date: 11/20/2025 Age: From 2 To 3 Total Minutes: 200 Time In: 08:40 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance with applicable child care requirements pertinent to the second Temporary Time Period Visit. This program currently operates with a temporary license effective August 6, 2025, to February 6, 2026. Applicable requirements were discussed with you, Michelle Striblin, Administrator. During the visit, children were observed participating in free play activities, playing outside, and eating lunch. Children and teachers were observed washing their hands as required. Positive and developmentally appropriate interactions were observed between teachers and children throughout the visit. Also, children were adequately supervised throughout the visit. The children were served a hamburger patty, sliced bread, peas, orange slices, and milk. During the visit two (2) staff files and two (2) children’s files were reviewed. In addition, the required center program records were also reviewed. It is your responsibility to review all files to ensure they are complete and accurate. Overall attendance and enrollment were collected today. The attached space, capacity and enrollment worksheet reflects the enrollment and attendance information along with the staff that were present and caring for children today. At the completion of the visit, I reviewed the Visit Summary with you, and a computerized copy was also given to you for your records. Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. A current activity plan was not posted in two classrooms. This was corrected when the current activity plans were posted in both classroom. GS 110-91(12); .0508(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. One staff member had a current negative TB test on file; however, it was completed after she began work. This was on file during the visit so, it was corrected during the visit. .0701(a) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. One staff completed the topics required; however, they didn't complete them within the required timeframe. This was on file during the visit so, it was corrected during the visit. .1101(a)(b) 1325 Parent’s statement includes the child’s name and date of enrollment and the date the parent signed the statement. The enrollment date was not completed on the statement for one child. This was corrected during the visit when the enrollment date was added to the statement. .1804(b) Four (4) violations were cited during the visit. They were corrected during the visit so you are not required to submit a compliance letter to me. You are required to always maintain compliance with all applicable child care rules and regulations. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past eighteen (18) months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Violations cited during this visit may negatively affect your compliance score. As of today, your compliance history is 89%. Your compliance history was reviewed with you, and you were also given a copy to keep for your records. Rated License: During the visit I conducted on September 9, 2025, I reviewed the three (3) QRIS Pathways with you. During this visit you stated that your center is working toward Classroom and Instructional Qualities for Child Care Centers—pathway 2. You stated that you are currently working with the Cumberland County Partnership for children to help you prepare for this. You can visit the DCDEE website at: www.ncchildcare.nc.gov for additional information and resources to help you complete the requirements for the Classroom and Instructional Qualities for Child Care Centers. If you have additional questions, you may contact the QRIS Modernization Reform at DCDEE_@dhhs.nc.go. Keep in mind that In order to continue to be eligible for subsidy payments at the end of the temporary time period, the facility must transition to a three to five star rated license. Technical Assistance: Technical assistance was provided on maintaining required child care files. Guidance was given on the importance of keeping files organized, complete, and up to date for children, staff and program records. REMINDERS: You can visit the DCDEE website at www.ncchildcare.nc.gov for updated information, resources, and provider forms. Please contact me at 919-819-9348 or, email leisa.benson@dhhs.nc.gov if you have any questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: Little Hands Learning Academy Facility ID: 78000486 Consultant: LEISA A. BENSON Operation Type: Center Case Number: Visit Date: 11/20/2025 Number Present: 4 Completed Date: 11/20/2025 Age: From 2 To 3 Total Minutes: 200 Time In: 08:40 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance with applicable child care requirements pertinent to the second Temporary Time Period Visit. This program currently operates with a temporary license effective August 6, 2025, to February 6, 2026. Applicable requirements were discussed with you, Michelle Striblin, Administrator. During the visit, children were observed participating in free play activities, playing outside, and eating lunch. Children and teachers were observed washing their hands as required. Positive and developmentally appropriate interactions were observed between teachers and children throughout the visit. Also, children were adequately supervised throughout the visit. The children were served a hamburger patty, sliced bread, peas, orange slices, and milk. During the visit two (2) staff files and two (2) children’s files were reviewed. In addition, the required center program records were also reviewed. It is your responsibility to review all files to ensure they are complete and accurate. Overall attendance and enrollment were collected today. The attached space, capacity and enrollment worksheet reflects the enrollment and attendance information along with the staff that were present and caring for children today. At the completion of the visit, I reviewed the Visit Summary with you, and a computerized copy was also given to you for your records. Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. A current activity plan was not posted in two classrooms. This was corrected when the current activity plans were posted in both classroom. GS 110-91(12); .0508(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. One staff member had a current negative TB test on file; however, it was completed after she began work. This was on file during the visit so, it was corrected during the visit. .0701(a) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. One staff completed the topics required; however, they didn't complete them within the required timeframe. This was on file during the visit so, it was corrected during the visit. .1101(a)(b) 1325 Parent’s statement includes the child’s name and date of enrollment and the date the parent signed the statement. The enrollment date was not completed on the statement for one child. This was corrected during the visit when the enrollment date was added to the statement. .1804(b) Four (4) violations were cited during the visit. They were corrected during the visit so you are not required to submit a compliance letter to me. You are required to always maintain compliance with all applicable child care rules and regulations. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past eighteen (18) months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Violations cited during this visit may negatively affect your compliance score. As of today, your compliance history is 89%. Your compliance history was reviewed with you, and you were also given a copy to keep for your records. Rated License: During the visit I conducted on September 9, 2025, I reviewed the three (3) QRIS Pathways with you. During this visit you stated that your center is working toward Classroom and Instructional Qualities for Child Care Centers—pathway 2. You stated that you are currently working with the Cumberland County Partnership for children to help you prepare for this. You can visit the DCDEE website at: www.ncchildcare.nc.gov for additional information and resources to help you complete the requirements for the Classroom and Instructional Qualities for Child Care Centers. If you have additional questions, you may contact the QRIS Modernization Reform at DCDEE_@dhhs.nc.go. Keep in mind that In order to continue to be eligible for subsidy payments at the end of the temporary time period, the facility must transition to a three to five star rated license. Technical Assistance: Technical assistance was provided on maintaining required child care files. Guidance was given on the importance of keeping files organized, complete, and up to date for children, staff and program records. REMINDERS: You can visit the DCDEE website at www.ncchildcare.nc.gov for updated information, resources, and provider forms. Please contact me at 919-819-9348 or, email leisa.benson@dhhs.nc.gov if you have any questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: Little Hands Learning Academy Facility ID: 78000486 Consultant: LEISA A. BENSON Operation Type: Center Case Number: Visit Date: 9/9/2025 Number Present: 6 Completed Date: 9/9/2025 Age: From 0 To 4 Total Minutes: 320 Time In: 11:40 AM Time Out: 05:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance with applicable child care requirements pertinent to the first Temporary Time Period Visit. This program currently operates with a temporary license effective August 6, 2025 to February 6, 2026, because of a change of ownership. You, Michelle Striblin, Administrator were present during the visit. During the visit, a modified rules review was conducted with you using The Pre-Licensing Checklist for Child Care Centers. You were also given a copy to use as a guide to know what requirements that apply to you should be completed. Upon arrival, a walkthrough of the facility—both indoors and outdoors—was conducted. Children were observed interacting with assigned staff and napping. Children were adequately supervised. For lunch the children were served chicken and rice, sliced peaches, string beans, and milk. Three (3) staff files (including the administrator’s file) and three (3) children’s files were monitored during the visit. In addition, the required center program records were also monitored. It is the center’s responsibility to review all files to ensure they are complete and accurate. The building was constructed for child care. During the visit I measured four classrooms that will be used for child care. Classroom one (1) has two (2) handwash sinks. Classroom two (2) has one (1) bathroom with one (1) toilet and one (1) sink and two (2) additional sinks in the classroom. The bathroom has a half wall and is also used as the diaper changing area. Classroom three (3) has one (1) bathroom with one (1) toilet and one (1) sink and an additional sink in the classroom. Classroom four (4) has one bathroom with one (1) toilet and one (1) sink and two (2) additional sinks in the classroom. The licensed capacity under the previous owner was twenty-eight (28) children. However, after the square footage was calculated the total capacity was determined to be twenty-six (26) children. A new temporary license was issued during the visit to reflect the corrected capacity of twenty-six (26) children. Also, keep in mind, the licensed capacity cannot exceed the number allowed by the Building Inspector, Environmental Health Specialist, and/or measured space capacity. The most stringent number noted by any of the aforementioned inspectors/calculations will determine the licensed capacity of the facility. Outdoors, there are two (2) playgrounds. The fencing that previously divided Playground one (1) and Playground two (2) has been removed due to safety issues. I calculated the square footage of Playground one (1) separately from Playground two (2). Once the fencing has been installed to divide the two (2) playgrounds, each playground will have its own designated capacity based on the current space measurements. The following items will need to be completed no later than January 2, 2026. 1. Zoning 2. Building Inspection 3. Fire Inspection 4. Sanitation Inspection Along with the items listed above I also reviewed with you all items on the pre-licensing checklist that apply to you that will need to be completed before a star rated license can be issued. At the completion of the visit, the Visit Summary was reviewed with you, and you were given a computerized copy for your records. Violation Number Comment Rule 468 When three year old children and older were in care, the materials and equipment in the activity area was not in sufficient quantity to allow at least three children to use the area regardless of whether the children choose the same or different activities. In classroom two there not enough materials and equipment in the block, book, and dramatic play areas to allow at least three children to use the area at the same time. .0510(d)(1) 474 Science and nature activities were not available weekly to each group. These activities were not available weekly for each group. .0510(c)(2) 603 All floors and floor coverings were not constructed of nonabsorbent material and/or were not kept clean and in good repair. The linoleum in the adult bathroom was not in good condition. It was cracking around the toilet. 15A NCAC 18A .2824(a)&(b) 721 All equipment and furnishings were not in good repair. The toys and equipment on both playgrounds were not in good condition. G.S. 110-91(6); .0601(b) 828 Air conditioning units were accessible or did not have a guard to keep objects from being thrown into the unit. The AC unit was accessible to children. .0604 (m) 1313 Emergency information did not include name, address, and telephone number of parent or other emergency contact person. The emergency information didn't include the address for emergency contact. .0802(c)(1) The violation/s documented above must be corrected immediately. A signed and dated letter of compliance must be mailed to me by September 23, 2025, stating that all violation/s have been corrected. The letter can be emailed to me at leisa.benson@dhhs.nc.gov. If you state in the compliance letter that corrections have been made when they have not, this will be considered falsification of information. If you cannot meet the requirements by September 23, 2025, you must contact me no later than the dated listed above with a purposed timeline of the corrections. In some cases, this timeline may be extended. You are required to always maintain compliance with all applicable child care rules and regulations. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past eighteen (18) months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Violations cited during today’s visit, may negatively affect your compliance score. As of today’s, visit your compliance history is 86%. Rated License: Pathways to the Stars: The NC Quality Rating and Improvement System (QRIS) QRIS is a systemic approach to assess, improve, and communicate the level of quality in child care. It encourages programs to engage in continuous quality improvement and families may use the star rating to make informed decisions when choosing a child care facility. During the visit you were provided with information about the three (3) QRIS Pathways. It was discussed with you that you should begin to review the different pathways and choose the pathway that your facility can meet. A new Pathways to the Stars Rules Roll Out module is now available in the DCDEE Moodle digital learning platform. During the visit you were given an Application for Assessment for a Rated License for Center. To access the links on the application you can visit: the DCDEE website at: www.ncchildcare.nc.gov and click on the provider tab and then scroll down and click on the provider documents and forms and then click on the Application for Assessment for a Rated License for Centers. During the visit I also demonstrated how to access that information. Questions about QRIS Modernization (Reform) may be sent to DCDEE_QRIS@dhhs.nc.gov. Technical Assistance: During the visit, you accompanied me as I conducted a walkthrough of both the indoor and outdoor areas. during the walkthrough, violations were discussed with you, and technical assistance was provided regarding how violations could be corrected and maintained in compliance with child care requirements. Technical assistance was provided on playground safety. We discussed outdoor materials and equipment that presented possible protrusions and entrapments, as well as the importance of ensuring that fencing remains in good condition to prevent safety hazards. Outdoor materials and equipment that were not in good condition should either be repaired or discarded. Indoors, we discussed materials and equipment for the required activity areas to ensure they were developmentally appropriate, sufficient in quantity, in good condition, and accessible to children. I also discussed required trainings and timeframe for when the trainings should be completed. I also discussed with you that for more information on the required trainings you can visit: www.ncchildcare.nc.gov. Quality Child Care: Providing quality child care is essential for children. There is ample research demonstrating that high quality child care experiences have many benefits to children and society and that quality child care is linked to children’s improved school performance. Classrooms with a planned curriculum have a more positive impact on child outcomes than one with no set curriculum. A comprehensive curriculum will address all areas of a child’s development including social and emotional, physical and health, cognition and general knowledge, and language and communication. For example, activities promoting literacy, math and science concepts, music and art are typically included. Child care licensing requirements are established to ensure a safe and healthy child care environment. It is your responsibility to maintain compliance with all applicable laws and rules at all times. Periodically review the child care law and rules. Visit the DCDEE website and click on the “What’s New” tab to stay abreast of all updates. REMINDERS: You can visit the DCDEE website at www.ncchildcare.nc.gov for updated information, resources, and provider forms. Please contact me at 919-819-9348 or, email leisa.benson@dhhs.nc.gov if you have any questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: Little Hands Learning Academy Facility ID: 78000486 Consultant: LEISA A. BENSON Operation Type: Center Case Number: Visit Date: 9/9/2025 Number Present: 6 Completed Date: 9/9/2025 Age: From 0 To 4 Total Minutes: 320 Time In: 11:40 AM Time Out: 05:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance with applicable child care requirements pertinent to the first Temporary Time Period Visit. This program currently operates with a temporary license effective August 6, 2025 to February 6, 2026, because of a change of ownership. You, Michelle Striblin, Administrator were present during the visit. During the visit, a modified rules review was conducted with you using The Pre-Licensing Checklist for Child Care Centers. You were also given a copy to use as a guide to know what requirements that apply to you should be completed. Upon arrival, a walkthrough of the facility—both indoors and outdoors—was conducted. Children were observed interacting with assigned staff and napping. Children were adequately supervised. For lunch the children were served chicken and rice, sliced peaches, string beans, and milk. Three (3) staff files (including the administrator’s file) and three (3) children’s files were monitored during the visit. In addition, the required center program records were also monitored. It is the center’s responsibility to review all files to ensure they are complete and accurate. The building was constructed for child care. During the visit I measured four classrooms that will be used for child care. Classroom one (1) has two (2) handwash sinks. Classroom two (2) has one (1) bathroom with one (1) toilet and one (1) sink and two (2) additional sinks in the classroom. The bathroom has a half wall and is also used as the diaper changing area. Classroom three (3) has one (1) bathroom with one (1) toilet and one (1) sink and an additional sink in the classroom. Classroom four (4) has one bathroom with one (1) toilet and one (1) sink and two (2) additional sinks in the classroom. The licensed capacity under the previous owner was twenty-eight (28) children. However, after the square footage was calculated the total capacity was determined to be twenty-six (26) children. A new temporary license was issued during the visit to reflect the corrected capacity of twenty-six (26) children. Also, keep in mind, the licensed capacity cannot exceed the number allowed by the Building Inspector, Environmental Health Specialist, and/or measured space capacity. The most stringent number noted by any of the aforementioned inspectors/calculations will determine the licensed capacity of the facility. Outdoors, there are two (2) playgrounds. The fencing that previously divided Playground one (1) and Playground two (2) has been removed due to safety issues. I calculated the square footage of Playground one (1) separately from Playground two (2). Once the fencing has been installed to divide the two (2) playgrounds, each playground will have its own designated capacity based on the current space measurements. The following items will need to be completed no later than January 2, 2026. 1. Zoning 2. Building Inspection 3. Fire Inspection 4. Sanitation Inspection Along with the items listed above I also reviewed with you all items on the pre-licensing checklist that apply to you that will need to be completed before a star rated license can be issued. At the completion of the visit, the Visit Summary was reviewed with you, and you were given a computerized copy for your records. Violation Number Comment Rule 468 When three year old children and older were in care, the materials and equipment in the activity area was not in sufficient quantity to allow at least three children to use the area regardless of whether the children choose the same or different activities. In classroom two there not enough materials and equipment in the block, book, and dramatic play areas to allow at least three children to use the area at the same time. .0510(d)(1) 474 Science and nature activities were not available weekly to each group. These activities were not available weekly for each group. .0510(c)(2) 603 All floors and floor coverings were not constructed of nonabsorbent material and/or were not kept clean and in good repair. The linoleum in the adult bathroom was not in good condition. It was cracking around the toilet. 15A NCAC 18A .2824(a)&(b) 721 All equipment and furnishings were not in good repair. The toys and equipment on both playgrounds were not in good condition. G.S. 110-91(6); .0601(b) 828 Air conditioning units were accessible or did not have a guard to keep objects from being thrown into the unit. The AC unit was accessible to children. .0604 (m) 1313 Emergency information did not include name, address, and telephone number of parent or other emergency contact person. The emergency information didn't include the address for emergency contact. .0802(c)(1) The violation/s documented above must be corrected immediately. A signed and dated letter of compliance must be mailed to me by September 23, 2025, stating that all violation/s have been corrected. The letter can be emailed to me at leisa.benson@dhhs.nc.gov. If you state in the compliance letter that corrections have been made when they have not, this will be considered falsification of information. If you cannot meet the requirements by September 23, 2025, you must contact me no later than the dated listed above with a purposed timeline of the corrections. In some cases, this timeline may be extended. You are required to always maintain compliance with all applicable child care rules and regulations. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past eighteen (18) months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Violations cited during today’s visit, may negatively affect your compliance score. As of today’s, visit your compliance history is 86%. Rated License: Pathways to the Stars: The NC Quality Rating and Improvement System (QRIS) QRIS is a systemic approach to assess, improve, and communicate the level of quality in child care. It encourages programs to engage in continuous quality improvement and families may use the star rating to make informed decisions when choosing a child care facility. During the visit you were provided with information about the three (3) QRIS Pathways. It was discussed with you that you should begin to review the different pathways and choose the pathway that your facility can meet. A new Pathways to the Stars Rules Roll Out module is now available in the DCDEE Moodle digital learning platform. During the visit you were given an Application for Assessment for a Rated License for Center. To access the links on the application you can visit: the DCDEE website at: www.ncchildcare.nc.gov and click on the provider tab and then scroll down and click on the provider documents and forms and then click on the Application for Assessment for a Rated License for Centers. During the visit I also demonstrated how to access that information. Questions about QRIS Modernization (Reform) may be sent to DCDEE_QRIS@dhhs.nc.gov. Technical Assistance: During the visit, you accompanied me as I conducted a walkthrough of both the indoor and outdoor areas. during the walkthrough, violations were discussed with you, and technical assistance was provided regarding how violations could be corrected and maintained in compliance with child care requirements. Technical assistance was provided on playground safety. We discussed outdoor materials and equipment that presented possible protrusions and entrapments, as well as the importance of ensuring that fencing remains in good condition to prevent safety hazards. Outdoor materials and equipment that were not in good condition should either be repaired or discarded. Indoors, we discussed materials and equipment for the required activity areas to ensure they were developmentally appropriate, sufficient in quantity, in good condition, and accessible to children. I also discussed required trainings and timeframe for when the trainings should be completed. I also discussed with you that for more information on the required trainings you can visit: www.ncchildcare.nc.gov. Quality Child Care: Providing quality child care is essential for children. There is ample research demonstrating that high quality child care experiences have many benefits to children and society and that quality child care is linked to children’s improved school performance. Classrooms with a planned curriculum have a more positive impact on child outcomes than one with no set curriculum. A comprehensive curriculum will address all areas of a child’s development including social and emotional, physical and health, cognition and general knowledge, and language and communication. For example, activities promoting literacy, math and science concepts, music and art are typically included. Child care licensing requirements are established to ensure a safe and healthy child care environment. It is your responsibility to maintain compliance with all applicable laws and rules at all times. Periodically review the child care law and rules. Visit the DCDEE website and click on the “What’s New” tab to stay abreast of all updates. REMINDERS: You can visit the DCDEE website at www.ncchildcare.nc.gov for updated information, resources, and provider forms. Please contact me at 919-819-9348 or, email leisa.benson@dhhs.nc.gov if you have any questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times