Bright Future Childcare LLC

10A NCAC 09 .0514 · Violation

Name of Operation: BRIGHT FUTURE CHILDCARE LLC Facility ID: 78000439 Consultant: MIRIAM BYRD Operation Type: Center Case Number: Visit Date: 1/8/2025 Number Present: 0 Completed Date: 1/8/2025 Age: From 0 To 0 Total Minutes: 200 Time In: 10:10 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements during the Annual Compliance. The last annual compliance was conducted on January 16, 2024. Janet Edwards, Licensing Supervisor, accompanied on today's visit. Today's visit was conducted with Mrs. Patricia Gerald, owner/operator. I verified via the NC Secretary State website your LLC is current and active. You currently operate with a 3-star rated license issued 2/7/2024 with 2 points earned in Program Standards, 5 points in Staff Education. No Quality point was chosen. Restrictions are: First and Second Shift, meets enhanced ratios. The indoor and outdoor areas were monitored. Staff/child ratios, group size, capacity, use of space, and supervision were observed. I observed children playing in various activity centers, teacher lead activities, and free play. Developmentally age-appropriate materials were used. Positive and nurturing communication occurred as teachers interacted with children. A sanitation inspection was completed on 4/3/2024 with 6 demerits and a superior rating. The last fire inspection was completed on 8/27/2024. The Emergency Drill log was reviewed during today’s visit. All staff files were monitored and the staff and training worksheets were completed. During today’s visit, six children’s records were reviewed. The children’s records form was completed during the visit. There were four items of non-compliance observed and documented during the visit. Each were thoroughly reviewed with Mrs. Gerald. The computer-generated report was printed at the conclusion of today's visit. Violation Number Comment Rule 614 Bed, cribs, playpens, cots or mats were not placed at least 18" apart or separated by partitions when in use. The cots in space #3 were not placed at least 18" apart or separated by partitions when in use. 15A NCAC 18A .2821(e) 862 The EMC plan was not reviewed with all staff annually and whenever the plan was revised. There was no documentation on file for all staff showing an annual review of the EMC was completed. 10A NCAC 09 .0802(a) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. An annual staff evaluation and staff development plan were not on file for all staff. 10A NCAC 09 .0514(f) 1825 All staff did not review the center's EPR Plan during orientation and/or on an annual basis with the trained staff. Documentation of an annual EPR Plan review was not maintained on file for all staff. .0607(f) Child care programs must be in compliance with applicable child care requirements at all times. The violations must be corrected immediately. You must email or mail written verification addressing the individual violations and how they were corrected. The compliance letter must be received by January 22, 2025. Send to: Miriam.Byrd@dhhs.nc.gov Miriam Byrd, Child Care Consultant, 2201 Mail Service Center, Raleigh, NC 27699-2200 You are required to maintain compliance with all applicable child care rules and regulations at all times. NC GS 110- 90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Child care licensing requirements were established to ensure a safe and healthy child care environment. Therefore, it is important for you to be knowledgeable of all the licensing requirements that apply to your type of program. It is your responsibility to maintain compliance with all the applicable laws and rules at all times. The best way for you to make sure that you are meeting all requirements is to periodically review the child care law and rules. I explained that you have access to the on-line version of the Child Care Rule Book, as well as a hard copy of the rules. I recommend that you visit the Division of Child Development's website (www.ncchildcare.nc.gov) on a regular basis to find out what's new in childcare. Technical assistance with record keeping was provided during the visit. You were given suggestions of how to ensure the Staff Development Plan and Annual Staff Evaluations are completed and maintained. You were given a staff checklist form that you may use to assist you with maintaining compliance with requirements. We emailed you the Staff Development Plan located on the DCDEE website. I discussed with you the completion of the On-Going Training log. Staff have until January 15, 2025 to complete the on-going training log to document trainings they have completed for the past year. Child Care Rule .1106(a) requires documentation of staff's on-going training be on file and/or current. Email me the completed On-going training logs for each staff by January 17, 2025. We discussed with you ideas of how to make sure the cots are placed at least 18" apart. You can make a floor plan diagram to show placement of the cots once you have determined they are at least 18" apart. You can use the longer shelves as a barrier. Reminders: 1. Health Questionnaire and Emergency Information for staff must be completed annually. Based on the information obtained these must be completed by by January 12, 2025. See the Staff and Training worksheets provided during the visit. 2. Based on information obtained via Clean Water for Us Kids, the following has been completed: Lead in Water Testing was completed 8-22-2024. Analysis for Lead-Based Paint and Asbestos you have started the enrollment process. Rated License: The Governor signed Senate Bill 425 (now Session Law 2024-34), Health and Human Services Omnibus Bill, which includes the Quality Rating Improvement System (QRIS) Modifications recommended to the Legislature by the NC Child Care Commission to update QRIS and create additional pathways for licensed child care facilities to earn star rated licenses. The Child Care Commission is currently in the process of drafting proposed child care rule language to begin the rulemaking process for implementing the new requirements. The rulemaking process will include publishing proposed revised rules as well as a public hearing and public comment period. Hold Harmless provisions have been extended and star rated license assessments for licensed child care providers will be conducted by provider request only, until the QRIS rulemaking process has been completed. Contact me at (910) 709-5985 or via email: Miriam.Byrd@dhhs.nc.gov with any questions or concerns. You may also contact Janet Edwards, Licensing Supervisor, (910) 709-4160, janet.edwards@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0802 · Violation

Name of Operation: BRIGHT FUTURE CHILDCARE LLC Facility ID: 78000439 Consultant: MIRIAM BYRD Operation Type: Center Case Number: Visit Date: 1/8/2025 Number Present: 0 Completed Date: 1/8/2025 Age: From 0 To 0 Total Minutes: 200 Time In: 10:10 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements during the Annual Compliance. The last annual compliance was conducted on January 16, 2024. Janet Edwards, Licensing Supervisor, accompanied on today's visit. Today's visit was conducted with Mrs. Patricia Gerald, owner/operator. I verified via the NC Secretary State website your LLC is current and active. You currently operate with a 3-star rated license issued 2/7/2024 with 2 points earned in Program Standards, 5 points in Staff Education. No Quality point was chosen. Restrictions are: First and Second Shift, meets enhanced ratios. The indoor and outdoor areas were monitored. Staff/child ratios, group size, capacity, use of space, and supervision were observed. I observed children playing in various activity centers, teacher lead activities, and free play. Developmentally age-appropriate materials were used. Positive and nurturing communication occurred as teachers interacted with children. A sanitation inspection was completed on 4/3/2024 with 6 demerits and a superior rating. The last fire inspection was completed on 8/27/2024. The Emergency Drill log was reviewed during today’s visit. All staff files were monitored and the staff and training worksheets were completed. During today’s visit, six children’s records were reviewed. The children’s records form was completed during the visit. There were four items of non-compliance observed and documented during the visit. Each were thoroughly reviewed with Mrs. Gerald. The computer-generated report was printed at the conclusion of today's visit. Violation Number Comment Rule 614 Bed, cribs, playpens, cots or mats were not placed at least 18" apart or separated by partitions when in use. The cots in space #3 were not placed at least 18" apart or separated by partitions when in use. 15A NCAC 18A .2821(e) 862 The EMC plan was not reviewed with all staff annually and whenever the plan was revised. There was no documentation on file for all staff showing an annual review of the EMC was completed. 10A NCAC 09 .0802(a) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. An annual staff evaluation and staff development plan were not on file for all staff. 10A NCAC 09 .0514(f) 1825 All staff did not review the center's EPR Plan during orientation and/or on an annual basis with the trained staff. Documentation of an annual EPR Plan review was not maintained on file for all staff. .0607(f) Child care programs must be in compliance with applicable child care requirements at all times. The violations must be corrected immediately. You must email or mail written verification addressing the individual violations and how they were corrected. The compliance letter must be received by January 22, 2025. Send to: Miriam.Byrd@dhhs.nc.gov Miriam Byrd, Child Care Consultant, 2201 Mail Service Center, Raleigh, NC 27699-2200 You are required to maintain compliance with all applicable child care rules and regulations at all times. NC GS 110- 90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Child care licensing requirements were established to ensure a safe and healthy child care environment. Therefore, it is important for you to be knowledgeable of all the licensing requirements that apply to your type of program. It is your responsibility to maintain compliance with all the applicable laws and rules at all times. The best way for you to make sure that you are meeting all requirements is to periodically review the child care law and rules. I explained that you have access to the on-line version of the Child Care Rule Book, as well as a hard copy of the rules. I recommend that you visit the Division of Child Development's website (www.ncchildcare.nc.gov) on a regular basis to find out what's new in childcare. Technical assistance with record keeping was provided during the visit. You were given suggestions of how to ensure the Staff Development Plan and Annual Staff Evaluations are completed and maintained. You were given a staff checklist form that you may use to assist you with maintaining compliance with requirements. We emailed you the Staff Development Plan located on the DCDEE website. I discussed with you the completion of the On-Going Training log. Staff have until January 15, 2025 to complete the on-going training log to document trainings they have completed for the past year. Child Care Rule .1106(a) requires documentation of staff's on-going training be on file and/or current. Email me the completed On-going training logs for each staff by January 17, 2025. We discussed with you ideas of how to make sure the cots are placed at least 18" apart. You can make a floor plan diagram to show placement of the cots once you have determined they are at least 18" apart. You can use the longer shelves as a barrier. Reminders: 1. Health Questionnaire and Emergency Information for staff must be completed annually. Based on the information obtained these must be completed by by January 12, 2025. See the Staff and Training worksheets provided during the visit. 2. Based on information obtained via Clean Water for Us Kids, the following has been completed: Lead in Water Testing was completed 8-22-2024. Analysis for Lead-Based Paint and Asbestos you have started the enrollment process. Rated License: The Governor signed Senate Bill 425 (now Session Law 2024-34), Health and Human Services Omnibus Bill, which includes the Quality Rating Improvement System (QRIS) Modifications recommended to the Legislature by the NC Child Care Commission to update QRIS and create additional pathways for licensed child care facilities to earn star rated licenses. The Child Care Commission is currently in the process of drafting proposed child care rule language to begin the rulemaking process for implementing the new requirements. The rulemaking process will include publishing proposed revised rules as well as a public hearing and public comment period. Hold Harmless provisions have been extended and star rated license assessments for licensed child care providers will be conducted by provider request only, until the QRIS rulemaking process has been completed. Contact me at (910) 709-5985 or via email: Miriam.Byrd@dhhs.nc.gov with any questions or concerns. You may also contact Janet Edwards, Licensing Supervisor, (910) 709-4160, janet.edwards@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110- 90 · Violation

Name of Operation: BRIGHT FUTURE CHILDCARE LLC Facility ID: 78000439 Consultant: MIRIAM BYRD Operation Type: Center Case Number: Visit Date: 1/8/2025 Number Present: 0 Completed Date: 1/8/2025 Age: From 0 To 0 Total Minutes: 200 Time In: 10:10 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements during the Annual Compliance. The last annual compliance was conducted on January 16, 2024. Janet Edwards, Licensing Supervisor, accompanied on today's visit. Today's visit was conducted with Mrs. Patricia Gerald, owner/operator. I verified via the NC Secretary State website your LLC is current and active. You currently operate with a 3-star rated license issued 2/7/2024 with 2 points earned in Program Standards, 5 points in Staff Education. No Quality point was chosen. Restrictions are: First and Second Shift, meets enhanced ratios. The indoor and outdoor areas were monitored. Staff/child ratios, group size, capacity, use of space, and supervision were observed. I observed children playing in various activity centers, teacher lead activities, and free play. Developmentally age-appropriate materials were used. Positive and nurturing communication occurred as teachers interacted with children. A sanitation inspection was completed on 4/3/2024 with 6 demerits and a superior rating. The last fire inspection was completed on 8/27/2024. The Emergency Drill log was reviewed during today’s visit. All staff files were monitored and the staff and training worksheets were completed. During today’s visit, six children’s records were reviewed. The children’s records form was completed during the visit. There were four items of non-compliance observed and documented during the visit. Each were thoroughly reviewed with Mrs. Gerald. The computer-generated report was printed at the conclusion of today's visit. Violation Number Comment Rule 614 Bed, cribs, playpens, cots or mats were not placed at least 18" apart or separated by partitions when in use. The cots in space #3 were not placed at least 18" apart or separated by partitions when in use. 15A NCAC 18A .2821(e) 862 The EMC plan was not reviewed with all staff annually and whenever the plan was revised. There was no documentation on file for all staff showing an annual review of the EMC was completed. 10A NCAC 09 .0802(a) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. An annual staff evaluation and staff development plan were not on file for all staff. 10A NCAC 09 .0514(f) 1825 All staff did not review the center's EPR Plan during orientation and/or on an annual basis with the trained staff. Documentation of an annual EPR Plan review was not maintained on file for all staff. .0607(f) Child care programs must be in compliance with applicable child care requirements at all times. The violations must be corrected immediately. You must email or mail written verification addressing the individual violations and how they were corrected. The compliance letter must be received by January 22, 2025. Send to: Miriam.Byrd@dhhs.nc.gov Miriam Byrd, Child Care Consultant, 2201 Mail Service Center, Raleigh, NC 27699-2200 You are required to maintain compliance with all applicable child care rules and regulations at all times. NC GS 110- 90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Child care licensing requirements were established to ensure a safe and healthy child care environment. Therefore, it is important for you to be knowledgeable of all the licensing requirements that apply to your type of program. It is your responsibility to maintain compliance with all the applicable laws and rules at all times. The best way for you to make sure that you are meeting all requirements is to periodically review the child care law and rules. I explained that you have access to the on-line version of the Child Care Rule Book, as well as a hard copy of the rules. I recommend that you visit the Division of Child Development's website (www.ncchildcare.nc.gov) on a regular basis to find out what's new in childcare. Technical assistance with record keeping was provided during the visit. You were given suggestions of how to ensure the Staff Development Plan and Annual Staff Evaluations are completed and maintained. You were given a staff checklist form that you may use to assist you with maintaining compliance with requirements. We emailed you the Staff Development Plan located on the DCDEE website. I discussed with you the completion of the On-Going Training log. Staff have until January 15, 2025 to complete the on-going training log to document trainings they have completed for the past year. Child Care Rule .1106(a) requires documentation of staff's on-going training be on file and/or current. Email me the completed On-going training logs for each staff by January 17, 2025. We discussed with you ideas of how to make sure the cots are placed at least 18" apart. You can make a floor plan diagram to show placement of the cots once you have determined they are at least 18" apart. You can use the longer shelves as a barrier. Reminders: 1. Health Questionnaire and Emergency Information for staff must be completed annually. Based on the information obtained these must be completed by by January 12, 2025. See the Staff and Training worksheets provided during the visit. 2. Based on information obtained via Clean Water for Us Kids, the following has been completed: Lead in Water Testing was completed 8-22-2024. Analysis for Lead-Based Paint and Asbestos you have started the enrollment process. Rated License: The Governor signed Senate Bill 425 (now Session Law 2024-34), Health and Human Services Omnibus Bill, which includes the Quality Rating Improvement System (QRIS) Modifications recommended to the Legislature by the NC Child Care Commission to update QRIS and create additional pathways for licensed child care facilities to earn star rated licenses. The Child Care Commission is currently in the process of drafting proposed child care rule language to begin the rulemaking process for implementing the new requirements. The rulemaking process will include publishing proposed revised rules as well as a public hearing and public comment period. Hold Harmless provisions have been extended and star rated license assessments for licensed child care providers will be conducted by provider request only, until the QRIS rulemaking process has been completed. Contact me at (910) 709-5985 or via email: Miriam.Byrd@dhhs.nc.gov with any questions or concerns. You may also contact Janet Edwards, Licensing Supervisor, (910) 709-4160, janet.edwards@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0514 · Violation

Name of Operation: BRIGHT FUTURE CHILDCARE LLC Facility ID: 78000439 Consultant: MIRIAM BYRD Operation Type: Center Case Number: Visit Date: 7/18/2024 Number Present: 33 Completed Date: 7/18/2024 Age: From 0 To 9 Total Minutes: 150 Time In: 10:00 AM Time Out: 12:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. Upon my arrival, I was greeted at the front door by M. Fullmore, staff member in space #1. Ms. Fullmore left ten (10) children, ages 5-9, unattended while opening the main door. However, we both were able to hear the children. Three other staff were outside on the playground with their group of children. Within 5-10 minutes of my arrival, the staff and children from outside were coming back inside. I was unaccompanied during the walk-through of the indoor/outdoor areas. Staff/child ratios, group size, supervision, use of licensed space, space capacity, and license restrictions were monitored. The license and emergency care plan were posted. Fire drills, medication administration, and storage of hazardous products were also monitored. I observed children participating in various types of indoor play: teacher-directed and/or free choice with age-appropriate activities. I observed staff interacting with and participating in children’s play. Infants were observed participating in floor play and daily routines. Patricia McMillian, owner/Administrator, arrived as I was completing the walk-through of the faciliy. The last annual compliance visit was conducted January 16, 2024. The program currently operates with a four-star license, issued October 2, 2019. License restrictions include first and second shift, meets enhanced ratios. A sanitation inspection was completed on April 3, 2024 with 6 demerits and a Superior rating. A fire inspection was completed on August 24, 2023. One new staff file was reviewed during today’s visit. Nine violations of child care requirements were observed and each were thoroughly reviewed with Ms. McMillian, owner/operator. Due to internet and computer difficulties, the Regulatory computer-generated visit summary could not be completed during the visit. I informed Ms. McMillian the computer-generated report would be emailed to her within 24 hours. Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. The activity plans/lesson plans were posted; however, in space #1, #2, and #3 they were not dated. This was corrected during the visit when staff dated all activity plans. GS 110-91(12); .0508(a) 526 Menus for all meals and snacks were not current or posted where easily seen by parents and cook. The menu posted in the main lobby was not current. It was dated April 2024. This was corrected during the visit when the current menu was posted. 10A NCAC 09 .0901(b) 604 Lavatories were not kept clean, in good repair and kept free of storage. In the boys bathroom, located off the hallway, I observed a plunger and toilet brush in the corner. In the girl’s bathroom, located off the hallway, I observed a toilet brush in the corner. This was corrected during the visit when items were removed from the bathrooms. 15A NCAC 18A .2818(a) 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. I observed peeling paint on the back wall in space #2 (class for children two years of age). 15A NCAC 18A .2825(a) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. One new staff did not have documentation of 16 hours of orientation received within the first 6 weeks on file. .1101(a) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. One new staff did not have documentation of receiving six clock hours of training within the first two weeks of employment on file. .1101(a)(b) 1233 Each employee's personnel file did not contain a signed and dated statement that they received a job description and that they have received personnel and operational policies. One new employee's file did not contain a signed and dated statement they received a job description, personnel and operational policies. 10A NCAC 09 .0514(g) 1825 All staff did not review the center's EPR Plan during orientation and/or on an annual basis with the trained staff. Documentation of the review was not maintained on file. One new staff did not have verification on file showing a review of the center’s EPR Plan. .0607(f) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One new staff did not have verification on file of completing the required training within 90 days of employment. .1102(g) All violations must be corrected immediately. In your response to the violations, submit a signed and dated compliance letter that states how each violation was corrected. For the violations that were corrected during the visit a statement of compliance is not required. Your compliance letter must be received by August 1, 2024. You may mail or email the compliance letter to: Miriam Byrd, Child Care Consultant, PO Box 1731, Clinton, NC 28329 Miriam.Byrd@dhhs.nc.gov Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain compliance with all applicable child care rules and regulations at all times. NC GS 110- 90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Any violation(s) documented may impact the compliance history score. Your compliance history score prior to today's visit is 96%. Child care licensing requirements were established to ensure a safe and healthy child care environment. Therefore, it is important for you to be knowledgeable of all the licensing requirements that apply to your type of program. It is your responsibility to maintain compliance with all the applicable laws and rules at all times. The best way for you to make sure that you are meeting all requirements is to periodically review the child care law and rules. I explained that you have access to the on-line version of the Child Care Rule Book, as well as a hard copy of the rules. I recommend that you visit the Division of Child Development's website (www.ncchildcare.nc.gov) on a regular basis to find out what's new in childcare. You could also find any needed Child Care forms by going on the web site and clicking on the "Provider" tab and then clicking on the "Provider Documents" tab. Technical Assistance: Based on Child Care Rule 10A NCAC 09 .1801(1) regarding supervision of children in child care, while the caregiver and myself were in the main lobby of the facility for approximately 2-3 minutes, we were both able to hear the children left inside the classroom. I recommended to Ms. McMillian she may want to invest in a keypad with a code on the front door that parents/visitors can use to enter the facility. This will eliminate a caregiver stepping away from the classroom to open the door. There are keypads that also have a door bell that allows a staff member within the classroom to press a button that will unlock the door, also alleviating staff from leaving the classroom. We also discussed that if all staff and children are on the outside play area, you can put a note on the front door to let parents/guardians know to walk their child to the playground area. TA was also offered on providing staff other ways to call for assistance when needed. Two way radios can be a good way for staff to communicate and ask for help when it is not feasible for them to leave the classrooms. Contact me at (910) 709-5985 or via email with any questions or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0901 · Violation

Name of Operation: BRIGHT FUTURE CHILDCARE LLC Facility ID: 78000439 Consultant: MIRIAM BYRD Operation Type: Center Case Number: Visit Date: 7/18/2024 Number Present: 33 Completed Date: 7/18/2024 Age: From 0 To 9 Total Minutes: 150 Time In: 10:00 AM Time Out: 12:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. Upon my arrival, I was greeted at the front door by M. Fullmore, staff member in space #1. Ms. Fullmore left ten (10) children, ages 5-9, unattended while opening the main door. However, we both were able to hear the children. Three other staff were outside on the playground with their group of children. Within 5-10 minutes of my arrival, the staff and children from outside were coming back inside. I was unaccompanied during the walk-through of the indoor/outdoor areas. Staff/child ratios, group size, supervision, use of licensed space, space capacity, and license restrictions were monitored. The license and emergency care plan were posted. Fire drills, medication administration, and storage of hazardous products were also monitored. I observed children participating in various types of indoor play: teacher-directed and/or free choice with age-appropriate activities. I observed staff interacting with and participating in children’s play. Infants were observed participating in floor play and daily routines. Patricia McMillian, owner/Administrator, arrived as I was completing the walk-through of the faciliy. The last annual compliance visit was conducted January 16, 2024. The program currently operates with a four-star license, issued October 2, 2019. License restrictions include first and second shift, meets enhanced ratios. A sanitation inspection was completed on April 3, 2024 with 6 demerits and a Superior rating. A fire inspection was completed on August 24, 2023. One new staff file was reviewed during today’s visit. Nine violations of child care requirements were observed and each were thoroughly reviewed with Ms. McMillian, owner/operator. Due to internet and computer difficulties, the Regulatory computer-generated visit summary could not be completed during the visit. I informed Ms. McMillian the computer-generated report would be emailed to her within 24 hours. Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. The activity plans/lesson plans were posted; however, in space #1, #2, and #3 they were not dated. This was corrected during the visit when staff dated all activity plans. GS 110-91(12); .0508(a) 526 Menus for all meals and snacks were not current or posted where easily seen by parents and cook. The menu posted in the main lobby was not current. It was dated April 2024. This was corrected during the visit when the current menu was posted. 10A NCAC 09 .0901(b) 604 Lavatories were not kept clean, in good repair and kept free of storage. In the boys bathroom, located off the hallway, I observed a plunger and toilet brush in the corner. In the girl’s bathroom, located off the hallway, I observed a toilet brush in the corner. This was corrected during the visit when items were removed from the bathrooms. 15A NCAC 18A .2818(a) 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. I observed peeling paint on the back wall in space #2 (class for children two years of age). 15A NCAC 18A .2825(a) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. One new staff did not have documentation of 16 hours of orientation received within the first 6 weeks on file. .1101(a) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. One new staff did not have documentation of receiving six clock hours of training within the first two weeks of employment on file. .1101(a)(b) 1233 Each employee's personnel file did not contain a signed and dated statement that they received a job description and that they have received personnel and operational policies. One new employee's file did not contain a signed and dated statement they received a job description, personnel and operational policies. 10A NCAC 09 .0514(g) 1825 All staff did not review the center's EPR Plan during orientation and/or on an annual basis with the trained staff. Documentation of the review was not maintained on file. One new staff did not have verification on file showing a review of the center’s EPR Plan. .0607(f) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One new staff did not have verification on file of completing the required training within 90 days of employment. .1102(g) All violations must be corrected immediately. In your response to the violations, submit a signed and dated compliance letter that states how each violation was corrected. For the violations that were corrected during the visit a statement of compliance is not required. Your compliance letter must be received by August 1, 2024. You may mail or email the compliance letter to: Miriam Byrd, Child Care Consultant, PO Box 1731, Clinton, NC 28329 Miriam.Byrd@dhhs.nc.gov Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain compliance with all applicable child care rules and regulations at all times. NC GS 110- 90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Any violation(s) documented may impact the compliance history score. Your compliance history score prior to today's visit is 96%. Child care licensing requirements were established to ensure a safe and healthy child care environment. Therefore, it is important for you to be knowledgeable of all the licensing requirements that apply to your type of program. It is your responsibility to maintain compliance with all the applicable laws and rules at all times. The best way for you to make sure that you are meeting all requirements is to periodically review the child care law and rules. I explained that you have access to the on-line version of the Child Care Rule Book, as well as a hard copy of the rules. I recommend that you visit the Division of Child Development's website (www.ncchildcare.nc.gov) on a regular basis to find out what's new in childcare. You could also find any needed Child Care forms by going on the web site and clicking on the "Provider" tab and then clicking on the "Provider Documents" tab. Technical Assistance: Based on Child Care Rule 10A NCAC 09 .1801(1) regarding supervision of children in child care, while the caregiver and myself were in the main lobby of the facility for approximately 2-3 minutes, we were both able to hear the children left inside the classroom. I recommended to Ms. McMillian she may want to invest in a keypad with a code on the front door that parents/visitors can use to enter the facility. This will eliminate a caregiver stepping away from the classroom to open the door. There are keypads that also have a door bell that allows a staff member within the classroom to press a button that will unlock the door, also alleviating staff from leaving the classroom. We also discussed that if all staff and children are on the outside play area, you can put a note on the front door to let parents/guardians know to walk their child to the playground area. TA was also offered on providing staff other ways to call for assistance when needed. Two way radios can be a good way for staff to communicate and ask for help when it is not feasible for them to leave the classrooms. Contact me at (910) 709-5985 or via email with any questions or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1801 · Violation

Name of Operation: BRIGHT FUTURE CHILDCARE LLC Facility ID: 78000439 Consultant: MIRIAM BYRD Operation Type: Center Case Number: Visit Date: 7/18/2024 Number Present: 33 Completed Date: 7/18/2024 Age: From 0 To 9 Total Minutes: 150 Time In: 10:00 AM Time Out: 12:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. Upon my arrival, I was greeted at the front door by M. Fullmore, staff member in space #1. Ms. Fullmore left ten (10) children, ages 5-9, unattended while opening the main door. However, we both were able to hear the children. Three other staff were outside on the playground with their group of children. Within 5-10 minutes of my arrival, the staff and children from outside were coming back inside. I was unaccompanied during the walk-through of the indoor/outdoor areas. Staff/child ratios, group size, supervision, use of licensed space, space capacity, and license restrictions were monitored. The license and emergency care plan were posted. Fire drills, medication administration, and storage of hazardous products were also monitored. I observed children participating in various types of indoor play: teacher-directed and/or free choice with age-appropriate activities. I observed staff interacting with and participating in children’s play. Infants were observed participating in floor play and daily routines. Patricia McMillian, owner/Administrator, arrived as I was completing the walk-through of the faciliy. The last annual compliance visit was conducted January 16, 2024. The program currently operates with a four-star license, issued October 2, 2019. License restrictions include first and second shift, meets enhanced ratios. A sanitation inspection was completed on April 3, 2024 with 6 demerits and a Superior rating. A fire inspection was completed on August 24, 2023. One new staff file was reviewed during today’s visit. Nine violations of child care requirements were observed and each were thoroughly reviewed with Ms. McMillian, owner/operator. Due to internet and computer difficulties, the Regulatory computer-generated visit summary could not be completed during the visit. I informed Ms. McMillian the computer-generated report would be emailed to her within 24 hours. Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. The activity plans/lesson plans were posted; however, in space #1, #2, and #3 they were not dated. This was corrected during the visit when staff dated all activity plans. GS 110-91(12); .0508(a) 526 Menus for all meals and snacks were not current or posted where easily seen by parents and cook. The menu posted in the main lobby was not current. It was dated April 2024. This was corrected during the visit when the current menu was posted. 10A NCAC 09 .0901(b) 604 Lavatories were not kept clean, in good repair and kept free of storage. In the boys bathroom, located off the hallway, I observed a plunger and toilet brush in the corner. In the girl’s bathroom, located off the hallway, I observed a toilet brush in the corner. This was corrected during the visit when items were removed from the bathrooms. 15A NCAC 18A .2818(a) 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. I observed peeling paint on the back wall in space #2 (class for children two years of age). 15A NCAC 18A .2825(a) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. One new staff did not have documentation of 16 hours of orientation received within the first 6 weeks on file. .1101(a) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. One new staff did not have documentation of receiving six clock hours of training within the first two weeks of employment on file. .1101(a)(b) 1233 Each employee's personnel file did not contain a signed and dated statement that they received a job description and that they have received personnel and operational policies. One new employee's file did not contain a signed and dated statement they received a job description, personnel and operational policies. 10A NCAC 09 .0514(g) 1825 All staff did not review the center's EPR Plan during orientation and/or on an annual basis with the trained staff. Documentation of the review was not maintained on file. One new staff did not have verification on file showing a review of the center’s EPR Plan. .0607(f) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One new staff did not have verification on file of completing the required training within 90 days of employment. .1102(g) All violations must be corrected immediately. In your response to the violations, submit a signed and dated compliance letter that states how each violation was corrected. For the violations that were corrected during the visit a statement of compliance is not required. Your compliance letter must be received by August 1, 2024. You may mail or email the compliance letter to: Miriam Byrd, Child Care Consultant, PO Box 1731, Clinton, NC 28329 Miriam.Byrd@dhhs.nc.gov Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain compliance with all applicable child care rules and regulations at all times. NC GS 110- 90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Any violation(s) documented may impact the compliance history score. Your compliance history score prior to today's visit is 96%. Child care licensing requirements were established to ensure a safe and healthy child care environment. Therefore, it is important for you to be knowledgeable of all the licensing requirements that apply to your type of program. It is your responsibility to maintain compliance with all the applicable laws and rules at all times. The best way for you to make sure that you are meeting all requirements is to periodically review the child care law and rules. I explained that you have access to the on-line version of the Child Care Rule Book, as well as a hard copy of the rules. I recommend that you visit the Division of Child Development's website (www.ncchildcare.nc.gov) on a regular basis to find out what's new in childcare. You could also find any needed Child Care forms by going on the web site and clicking on the "Provider" tab and then clicking on the "Provider Documents" tab. Technical Assistance: Based on Child Care Rule 10A NCAC 09 .1801(1) regarding supervision of children in child care, while the caregiver and myself were in the main lobby of the facility for approximately 2-3 minutes, we were both able to hear the children left inside the classroom. I recommended to Ms. McMillian she may want to invest in a keypad with a code on the front door that parents/visitors can use to enter the facility. This will eliminate a caregiver stepping away from the classroom to open the door. There are keypads that also have a door bell that allows a staff member within the classroom to press a button that will unlock the door, also alleviating staff from leaving the classroom. We also discussed that if all staff and children are on the outside play area, you can put a note on the front door to let parents/guardians know to walk their child to the playground area. TA was also offered on providing staff other ways to call for assistance when needed. Two way radios can be a good way for staff to communicate and ask for help when it is not feasible for them to leave the classrooms. Contact me at (910) 709-5985 or via email with any questions or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: BRIGHT FUTURE CHILDCARE LLC Facility ID: 78000439 Consultant: MIRIAM BYRD Operation Type: Center Case Number: Visit Date: 7/18/2024 Number Present: 33 Completed Date: 7/18/2024 Age: From 0 To 9 Total Minutes: 150 Time In: 10:00 AM Time Out: 12:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. Upon my arrival, I was greeted at the front door by M. Fullmore, staff member in space #1. Ms. Fullmore left ten (10) children, ages 5-9, unattended while opening the main door. However, we both were able to hear the children. Three other staff were outside on the playground with their group of children. Within 5-10 minutes of my arrival, the staff and children from outside were coming back inside. I was unaccompanied during the walk-through of the indoor/outdoor areas. Staff/child ratios, group size, supervision, use of licensed space, space capacity, and license restrictions were monitored. The license and emergency care plan were posted. Fire drills, medication administration, and storage of hazardous products were also monitored. I observed children participating in various types of indoor play: teacher-directed and/or free choice with age-appropriate activities. I observed staff interacting with and participating in children’s play. Infants were observed participating in floor play and daily routines. Patricia McMillian, owner/Administrator, arrived as I was completing the walk-through of the faciliy. The last annual compliance visit was conducted January 16, 2024. The program currently operates with a four-star license, issued October 2, 2019. License restrictions include first and second shift, meets enhanced ratios. A sanitation inspection was completed on April 3, 2024 with 6 demerits and a Superior rating. A fire inspection was completed on August 24, 2023. One new staff file was reviewed during today’s visit. Nine violations of child care requirements were observed and each were thoroughly reviewed with Ms. McMillian, owner/operator. Due to internet and computer difficulties, the Regulatory computer-generated visit summary could not be completed during the visit. I informed Ms. McMillian the computer-generated report would be emailed to her within 24 hours. Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. The activity plans/lesson plans were posted; however, in space #1, #2, and #3 they were not dated. This was corrected during the visit when staff dated all activity plans. GS 110-91(12); .0508(a) 526 Menus for all meals and snacks were not current or posted where easily seen by parents and cook. The menu posted in the main lobby was not current. It was dated April 2024. This was corrected during the visit when the current menu was posted. 10A NCAC 09 .0901(b) 604 Lavatories were not kept clean, in good repair and kept free of storage. In the boys bathroom, located off the hallway, I observed a plunger and toilet brush in the corner. In the girl’s bathroom, located off the hallway, I observed a toilet brush in the corner. This was corrected during the visit when items were removed from the bathrooms. 15A NCAC 18A .2818(a) 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. I observed peeling paint on the back wall in space #2 (class for children two years of age). 15A NCAC 18A .2825(a) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. One new staff did not have documentation of 16 hours of orientation received within the first 6 weeks on file. .1101(a) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. One new staff did not have documentation of receiving six clock hours of training within the first two weeks of employment on file. .1101(a)(b) 1233 Each employee's personnel file did not contain a signed and dated statement that they received a job description and that they have received personnel and operational policies. One new employee's file did not contain a signed and dated statement they received a job description, personnel and operational policies. 10A NCAC 09 .0514(g) 1825 All staff did not review the center's EPR Plan during orientation and/or on an annual basis with the trained staff. Documentation of the review was not maintained on file. One new staff did not have verification on file showing a review of the center’s EPR Plan. .0607(f) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One new staff did not have verification on file of completing the required training within 90 days of employment. .1102(g) All violations must be corrected immediately. In your response to the violations, submit a signed and dated compliance letter that states how each violation was corrected. For the violations that were corrected during the visit a statement of compliance is not required. Your compliance letter must be received by August 1, 2024. You may mail or email the compliance letter to: Miriam Byrd, Child Care Consultant, PO Box 1731, Clinton, NC 28329 Miriam.Byrd@dhhs.nc.gov Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain compliance with all applicable child care rules and regulations at all times. NC GS 110- 90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Any violation(s) documented may impact the compliance history score. Your compliance history score prior to today's visit is 96%. Child care licensing requirements were established to ensure a safe and healthy child care environment. Therefore, it is important for you to be knowledgeable of all the licensing requirements that apply to your type of program. It is your responsibility to maintain compliance with all the applicable laws and rules at all times. The best way for you to make sure that you are meeting all requirements is to periodically review the child care law and rules. I explained that you have access to the on-line version of the Child Care Rule Book, as well as a hard copy of the rules. I recommend that you visit the Division of Child Development's website (www.ncchildcare.nc.gov) on a regular basis to find out what's new in childcare. You could also find any needed Child Care forms by going on the web site and clicking on the "Provider" tab and then clicking on the "Provider Documents" tab. Technical Assistance: Based on Child Care Rule 10A NCAC 09 .1801(1) regarding supervision of children in child care, while the caregiver and myself were in the main lobby of the facility for approximately 2-3 minutes, we were both able to hear the children left inside the classroom. I recommended to Ms. McMillian she may want to invest in a keypad with a code on the front door that parents/visitors can use to enter the facility. This will eliminate a caregiver stepping away from the classroom to open the door. There are keypads that also have a door bell that allows a staff member within the classroom to press a button that will unlock the door, also alleviating staff from leaving the classroom. We also discussed that if all staff and children are on the outside play area, you can put a note on the front door to let parents/guardians know to walk their child to the playground area. TA was also offered on providing staff other ways to call for assistance when needed. Two way radios can be a good way for staff to communicate and ask for help when it is not feasible for them to leave the classrooms. Contact me at (910) 709-5985 or via email with any questions or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110- 90 · Violation

Name of Operation: BRIGHT FUTURE CHILDCARE LLC Facility ID: 78000439 Consultant: MIRIAM BYRD Operation Type: Center Case Number: Visit Date: 7/18/2024 Number Present: 33 Completed Date: 7/18/2024 Age: From 0 To 9 Total Minutes: 150 Time In: 10:00 AM Time Out: 12:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. Upon my arrival, I was greeted at the front door by M. Fullmore, staff member in space #1. Ms. Fullmore left ten (10) children, ages 5-9, unattended while opening the main door. However, we both were able to hear the children. Three other staff were outside on the playground with their group of children. Within 5-10 minutes of my arrival, the staff and children from outside were coming back inside. I was unaccompanied during the walk-through of the indoor/outdoor areas. Staff/child ratios, group size, supervision, use of licensed space, space capacity, and license restrictions were monitored. The license and emergency care plan were posted. Fire drills, medication administration, and storage of hazardous products were also monitored. I observed children participating in various types of indoor play: teacher-directed and/or free choice with age-appropriate activities. I observed staff interacting with and participating in children’s play. Infants were observed participating in floor play and daily routines. Patricia McMillian, owner/Administrator, arrived as I was completing the walk-through of the faciliy. The last annual compliance visit was conducted January 16, 2024. The program currently operates with a four-star license, issued October 2, 2019. License restrictions include first and second shift, meets enhanced ratios. A sanitation inspection was completed on April 3, 2024 with 6 demerits and a Superior rating. A fire inspection was completed on August 24, 2023. One new staff file was reviewed during today’s visit. Nine violations of child care requirements were observed and each were thoroughly reviewed with Ms. McMillian, owner/operator. Due to internet and computer difficulties, the Regulatory computer-generated visit summary could not be completed during the visit. I informed Ms. McMillian the computer-generated report would be emailed to her within 24 hours. Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. The activity plans/lesson plans were posted; however, in space #1, #2, and #3 they were not dated. This was corrected during the visit when staff dated all activity plans. GS 110-91(12); .0508(a) 526 Menus for all meals and snacks were not current or posted where easily seen by parents and cook. The menu posted in the main lobby was not current. It was dated April 2024. This was corrected during the visit when the current menu was posted. 10A NCAC 09 .0901(b) 604 Lavatories were not kept clean, in good repair and kept free of storage. In the boys bathroom, located off the hallway, I observed a plunger and toilet brush in the corner. In the girl’s bathroom, located off the hallway, I observed a toilet brush in the corner. This was corrected during the visit when items were removed from the bathrooms. 15A NCAC 18A .2818(a) 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. I observed peeling paint on the back wall in space #2 (class for children two years of age). 15A NCAC 18A .2825(a) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. One new staff did not have documentation of 16 hours of orientation received within the first 6 weeks on file. .1101(a) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. One new staff did not have documentation of receiving six clock hours of training within the first two weeks of employment on file. .1101(a)(b) 1233 Each employee's personnel file did not contain a signed and dated statement that they received a job description and that they have received personnel and operational policies. One new employee's file did not contain a signed and dated statement they received a job description, personnel and operational policies. 10A NCAC 09 .0514(g) 1825 All staff did not review the center's EPR Plan during orientation and/or on an annual basis with the trained staff. Documentation of the review was not maintained on file. One new staff did not have verification on file showing a review of the center’s EPR Plan. .0607(f) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One new staff did not have verification on file of completing the required training within 90 days of employment. .1102(g) All violations must be corrected immediately. In your response to the violations, submit a signed and dated compliance letter that states how each violation was corrected. For the violations that were corrected during the visit a statement of compliance is not required. Your compliance letter must be received by August 1, 2024. You may mail or email the compliance letter to: Miriam Byrd, Child Care Consultant, PO Box 1731, Clinton, NC 28329 Miriam.Byrd@dhhs.nc.gov Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain compliance with all applicable child care rules and regulations at all times. NC GS 110- 90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Any violation(s) documented may impact the compliance history score. Your compliance history score prior to today's visit is 96%. Child care licensing requirements were established to ensure a safe and healthy child care environment. Therefore, it is important for you to be knowledgeable of all the licensing requirements that apply to your type of program. It is your responsibility to maintain compliance with all the applicable laws and rules at all times. The best way for you to make sure that you are meeting all requirements is to periodically review the child care law and rules. I explained that you have access to the on-line version of the Child Care Rule Book, as well as a hard copy of the rules. I recommend that you visit the Division of Child Development's website (www.ncchildcare.nc.gov) on a regular basis to find out what's new in childcare. You could also find any needed Child Care forms by going on the web site and clicking on the "Provider" tab and then clicking on the "Provider Documents" tab. Technical Assistance: Based on Child Care Rule 10A NCAC 09 .1801(1) regarding supervision of children in child care, while the caregiver and myself were in the main lobby of the facility for approximately 2-3 minutes, we were both able to hear the children left inside the classroom. I recommended to Ms. McMillian she may want to invest in a keypad with a code on the front door that parents/visitors can use to enter the facility. This will eliminate a caregiver stepping away from the classroom to open the door. There are keypads that also have a door bell that allows a staff member within the classroom to press a button that will unlock the door, also alleviating staff from leaving the classroom. We also discussed that if all staff and children are on the outside play area, you can put a note on the front door to let parents/guardians know to walk their child to the playground area. TA was also offered on providing staff other ways to call for assistance when needed. Two way radios can be a good way for staff to communicate and ask for help when it is not feasible for them to leave the classrooms. Contact me at (910) 709-5985 or via email with any questions or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: BRIGHT FUTURE CHILDCARE LLC Facility ID: 78000439 Consultant: MIRIAM BYRD Operation Type: Center Case Number: Visit Date: 7/18/2024 Number Present: 33 Completed Date: 7/18/2024 Age: From 0 To 9 Total Minutes: 150 Time In: 10:00 AM Time Out: 12:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. Upon my arrival, I was greeted at the front door by M. Fullmore, staff member in space #1. Ms. Fullmore left ten (10) children, ages 5-9, unattended while opening the main door. However, we both were able to hear the children. Three other staff were outside on the playground with their group of children. Within 5-10 minutes of my arrival, the staff and children from outside were coming back inside. I was unaccompanied during the walk-through of the indoor/outdoor areas. Staff/child ratios, group size, supervision, use of licensed space, space capacity, and license restrictions were monitored. The license and emergency care plan were posted. Fire drills, medication administration, and storage of hazardous products were also monitored. I observed children participating in various types of indoor play: teacher-directed and/or free choice with age-appropriate activities. I observed staff interacting with and participating in children’s play. Infants were observed participating in floor play and daily routines. Patricia McMillian, owner/Administrator, arrived as I was completing the walk-through of the faciliy. The last annual compliance visit was conducted January 16, 2024. The program currently operates with a four-star license, issued October 2, 2019. License restrictions include first and second shift, meets enhanced ratios. A sanitation inspection was completed on April 3, 2024 with 6 demerits and a Superior rating. A fire inspection was completed on August 24, 2023. One new staff file was reviewed during today’s visit. Nine violations of child care requirements were observed and each were thoroughly reviewed with Ms. McMillian, owner/operator. Due to internet and computer difficulties, the Regulatory computer-generated visit summary could not be completed during the visit. I informed Ms. McMillian the computer-generated report would be emailed to her within 24 hours. Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. The activity plans/lesson plans were posted; however, in space #1, #2, and #3 they were not dated. This was corrected during the visit when staff dated all activity plans. GS 110-91(12); .0508(a) 526 Menus for all meals and snacks were not current or posted where easily seen by parents and cook. The menu posted in the main lobby was not current. It was dated April 2024. This was corrected during the visit when the current menu was posted. 10A NCAC 09 .0901(b) 604 Lavatories were not kept clean, in good repair and kept free of storage. In the boys bathroom, located off the hallway, I observed a plunger and toilet brush in the corner. In the girl’s bathroom, located off the hallway, I observed a toilet brush in the corner. This was corrected during the visit when items were removed from the bathrooms. 15A NCAC 18A .2818(a) 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. I observed peeling paint on the back wall in space #2 (class for children two years of age). 15A NCAC 18A .2825(a) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. One new staff did not have documentation of 16 hours of orientation received within the first 6 weeks on file. .1101(a) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. One new staff did not have documentation of receiving six clock hours of training within the first two weeks of employment on file. .1101(a)(b) 1233 Each employee's personnel file did not contain a signed and dated statement that they received a job description and that they have received personnel and operational policies. One new employee's file did not contain a signed and dated statement they received a job description, personnel and operational policies. 10A NCAC 09 .0514(g) 1825 All staff did not review the center's EPR Plan during orientation and/or on an annual basis with the trained staff. Documentation of the review was not maintained on file. One new staff did not have verification on file showing a review of the center’s EPR Plan. .0607(f) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One new staff did not have verification on file of completing the required training within 90 days of employment. .1102(g) All violations must be corrected immediately. In your response to the violations, submit a signed and dated compliance letter that states how each violation was corrected. For the violations that were corrected during the visit a statement of compliance is not required. Your compliance letter must be received by August 1, 2024. You may mail or email the compliance letter to: Miriam Byrd, Child Care Consultant, PO Box 1731, Clinton, NC 28329 Miriam.Byrd@dhhs.nc.gov Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain compliance with all applicable child care rules and regulations at all times. NC GS 110- 90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Any violation(s) documented may impact the compliance history score. Your compliance history score prior to today's visit is 96%. Child care licensing requirements were established to ensure a safe and healthy child care environment. Therefore, it is important for you to be knowledgeable of all the licensing requirements that apply to your type of program. It is your responsibility to maintain compliance with all the applicable laws and rules at all times. The best way for you to make sure that you are meeting all requirements is to periodically review the child care law and rules. I explained that you have access to the on-line version of the Child Care Rule Book, as well as a hard copy of the rules. I recommend that you visit the Division of Child Development's website (www.ncchildcare.nc.gov) on a regular basis to find out what's new in childcare. You could also find any needed Child Care forms by going on the web site and clicking on the "Provider" tab and then clicking on the "Provider Documents" tab. Technical Assistance: Based on Child Care Rule 10A NCAC 09 .1801(1) regarding supervision of children in child care, while the caregiver and myself were in the main lobby of the facility for approximately 2-3 minutes, we were both able to hear the children left inside the classroom. I recommended to Ms. McMillian she may want to invest in a keypad with a code on the front door that parents/visitors can use to enter the facility. This will eliminate a caregiver stepping away from the classroom to open the door. There are keypads that also have a door bell that allows a staff member within the classroom to press a button that will unlock the door, also alleviating staff from leaving the classroom. We also discussed that if all staff and children are on the outside play area, you can put a note on the front door to let parents/guardians know to walk their child to the playground area. TA was also offered on providing staff other ways to call for assistance when needed. Two way radios can be a good way for staff to communicate and ask for help when it is not feasible for them to leave the classrooms. Contact me at (910) 709-5985 or via email with any questions or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times