Nelson Head Start Center

10A NCAC 09 .0304 · Violation

Name of Operation: NELSON HEAD START CENTER Facility ID: 3551110 Consultant: FELICIA FAISON Operation Type: Center Case Number: Visit Date: 2/9/2026 Number Present: 36 Completed Date: 2/9/2026 Age: From 2 To 5 Total Minutes: 295 Time In: 09:35 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of my unannounced visit today was to monitor compliance with child care requirements applicable to an annual compliance visit. M. Barr, Liason, was present and assisted with the visit. Due to the recent winter storm and ice accumulation the outdoor play area will be monitored during the next visit. Currently, this center operates with a Five-Star license issued on January 30, 2019, earning seven (7) points in the Education Component, six (6) points in the Program Component and one (1) Quality point. The last annual compliance visit was conducted on February 12, 2025. The last sanitation inspection was completed April 24, 2025, earning a Superior rating. The last fire inspection was conducted January 31, 2025, and the facility was approved for daytime care only. This program does not offer routine transportation. Children were observed participating in activity center play, lunch, and toileting and handwashing routines. FACILITY PROFILE This facility is owned by Franklin-Vance-Warren Opportunity, Inc. The corporation listed as owner of this facility is documented as current and active in the Secretary of State Database and is required to remain so per child care rules. I reviewed contact information for the owner and the facility with you and you verified the current information listed with DCDEE remains correct. The following violations of child care requirements were documented. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. Fire inspection not completed as of the visit and previous inspection completed 1/31/25. 10A NCAC 09 .0304(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. There was no current emergency information in the file for J. Vazquez. .0701(a) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. Two (2) children enrolled on 9/10/25 have medical reports dated 10/22/25 and 11/13/25. GS110-91(1) 1824 The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. EPR plan was not reviewed or updated annually. .0607(e) 1958 Substitute providers and volunteers did not have a health questionnaire on or before the first day of work and annually thereafter. There was no current health questionnaire on file for J. Vazquez. 10A NCAC 09 .0701(a) The violations documented above must be corrected immediately. A signed and dated letter of compliance can be mailed or emailed to me and must be received by February 23, 2026. If mailing, you must submit two (2) signed and dated copies. My mailing and email addresses are noted at the bottom. The letter of compliance must detail how you plan to maintain compliance in the future in addition to how it was corrected. Please be aware that any written information you submit regarding the correction of the violation is legal documentation. Therefore, it is important that all submitted information is accurate and truthful. If it is determined that submitted information was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. COMPLIANCE HISTORY Prior to today’s visit your compliance history was 96% over an eighteen (18) month period. CHILDREN RECORDS & NC PRE-K This program operates one (1) NC Pre-K class per the NC Pre-K Plan website. NC Pre-K requirements were monitored today. The program operates 8am to 2:30pm. Creative curriculum is used to create activity plans. Current staff is listed on the NC Pre-K Plan website for this program and meet requirements. This program Brigance II as the developmental screening and Teaching Strategies GOLD as the continues formative assessments. I will monitor these at the next monitoring visit. Ensure that if the program changes these assessments they are updated in the NC Pre-K plan. I monitored ten (10) percent of children’s records, and one (1) violation was documented. The health assessments on file for children enrolled on 9/10/25 were dated 10/22/25 and 11/13/25. Health assessments must be completed and on file no later than thirty (30) days after enrollment. The assessment cannot be over twelve (12) months prior to the enrollment date also. STAFF RECORDS I monitored ten (10) percent, or more, of staff records and a violation was documented. J. Vazquez, Family Advocate, is acting as a substitute in space #1. There was no current health questionnaire or emergency information on file for her. On-going training hours for staff should be completed by 2/12/26 as that was the date of the last annual compliance visit. Training certificates must be kept on file to verify compliance. PROGRAM RECORDS The EPR plan must be reviewed annually even if no changes are needed. Appropriate staff must log into the Risk Management Portal found at https://rmp.nc.gov/portal/#. If no changes are required then either print the cover page, which will have the date of the review, or page 28 of the plan which lists dates of all revisions and reviews. There is no documentation the EPR plan was reviewed or revised for 2025. Technical assistance was given related to the EPR plan at the last annual compliance visit. The last fire inspection was completed 1/31/25. As of today’s visit, a fire inspection has not been completed. TECHNICAL ASSISTANCE & REMINDERS Technical assistance was discussed regarding having staff keep purses in locked areas, such as the filing cabinets. If a person is not locked it is considered part of the environment and may be monitored to ensure no hazardous items such as otc medications, cleaning products, etc. are inside. Continue to ensure that children are signed in and out as arrival and departures occur. This ensures accurate times are documented. Should parents forget staff may document arrival and departure times with their initials/signature. Technical assistance offered related to checking all outlets and power strips are either in use or covered to make them inaccessible to children in care. Child Care Rules require that activity plans list at least four (4) activities daily for the children in care to do. Please be reminded that items discussed as technical assistance may warrant a violation should they be observed out of compliance. There are trainings that provide information on behavior and classroom management offered by southwestern child development commission. It may also be helpful to refer staff to the Healthy Social Behaviors (HSB) specialist as well as the hotline. For immediate assistance you, or staff, can call the Healthy Social Behaviors hotline and speak to a Support Behavior Advisor at 1-888-600-1685 by choosing option 1. You can also reach out to Franklin Granville Vance Smart Start regarding working with Lisa Mosley, their Healthy Social Behavior Specialist. You may reach her by calling 252-433-9110. The above are great options should staff encounter frequent challenging behaviors in the classroom. The Clean Water for Carolina Kids program has expanded to the Clean Classrooms for Carolina Kids program. This is a legislatively mandated effort to address lead and asbestos hazards in North Carolina public schools, licensed child care centers, and licensed family child care homes. Rules 10A NCAC 41C .1001 through .1007 require all programs to be free of lead and asbestos hazards. Currently operating child care facilities are required to test lead paint and asbestos once unless the consultant notes a concern during a visit and refers the program to environmental health. After reviewing the website, I noted that your program has completed the lead water testing and is not due again until 2027. The program has completed the lead paint and asbestos testing, and all required remediation has been completed. Child care licensing requirements are established to ensure a safe and healthy child care environment. It is your responsibility to maintain compliance with all applicable laws and rules. The best way to do so is to periodically review the child care laws and rules. The current rule book dated July 1, 2025, is available at the DCDEE website https://ncchildcare.ncdhhs.gov/. There are also modules reviewing the new Child Care Rules available on Moodle, which can be found on the Division website. I recommend you frequently click the “What’s New” tab to stay informed of all updates on the DCDEE website. Please feel free to contact me at (984) 867-7089 or email at Felicia.faison@dhhs.nc.gov for questions and assistance. If needed my mailing address is PO Box 61161, Raleigh NC 27661. You may also contact Susan Fuller, Licensing Supervisor at (252) 373-9809. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0701 · Violation

Name of Operation: NELSON HEAD START CENTER Facility ID: 3551110 Consultant: FELICIA FAISON Operation Type: Center Case Number: Visit Date: 2/9/2026 Number Present: 36 Completed Date: 2/9/2026 Age: From 2 To 5 Total Minutes: 295 Time In: 09:35 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of my unannounced visit today was to monitor compliance with child care requirements applicable to an annual compliance visit. M. Barr, Liason, was present and assisted with the visit. Due to the recent winter storm and ice accumulation the outdoor play area will be monitored during the next visit. Currently, this center operates with a Five-Star license issued on January 30, 2019, earning seven (7) points in the Education Component, six (6) points in the Program Component and one (1) Quality point. The last annual compliance visit was conducted on February 12, 2025. The last sanitation inspection was completed April 24, 2025, earning a Superior rating. The last fire inspection was conducted January 31, 2025, and the facility was approved for daytime care only. This program does not offer routine transportation. Children were observed participating in activity center play, lunch, and toileting and handwashing routines. FACILITY PROFILE This facility is owned by Franklin-Vance-Warren Opportunity, Inc. The corporation listed as owner of this facility is documented as current and active in the Secretary of State Database and is required to remain so per child care rules. I reviewed contact information for the owner and the facility with you and you verified the current information listed with DCDEE remains correct. The following violations of child care requirements were documented. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. Fire inspection not completed as of the visit and previous inspection completed 1/31/25. 10A NCAC 09 .0304(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. There was no current emergency information in the file for J. Vazquez. .0701(a) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. Two (2) children enrolled on 9/10/25 have medical reports dated 10/22/25 and 11/13/25. GS110-91(1) 1824 The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. EPR plan was not reviewed or updated annually. .0607(e) 1958 Substitute providers and volunteers did not have a health questionnaire on or before the first day of work and annually thereafter. There was no current health questionnaire on file for J. Vazquez. 10A NCAC 09 .0701(a) The violations documented above must be corrected immediately. A signed and dated letter of compliance can be mailed or emailed to me and must be received by February 23, 2026. If mailing, you must submit two (2) signed and dated copies. My mailing and email addresses are noted at the bottom. The letter of compliance must detail how you plan to maintain compliance in the future in addition to how it was corrected. Please be aware that any written information you submit regarding the correction of the violation is legal documentation. Therefore, it is important that all submitted information is accurate and truthful. If it is determined that submitted information was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. COMPLIANCE HISTORY Prior to today’s visit your compliance history was 96% over an eighteen (18) month period. CHILDREN RECORDS & NC PRE-K This program operates one (1) NC Pre-K class per the NC Pre-K Plan website. NC Pre-K requirements were monitored today. The program operates 8am to 2:30pm. Creative curriculum is used to create activity plans. Current staff is listed on the NC Pre-K Plan website for this program and meet requirements. This program Brigance II as the developmental screening and Teaching Strategies GOLD as the continues formative assessments. I will monitor these at the next monitoring visit. Ensure that if the program changes these assessments they are updated in the NC Pre-K plan. I monitored ten (10) percent of children’s records, and one (1) violation was documented. The health assessments on file for children enrolled on 9/10/25 were dated 10/22/25 and 11/13/25. Health assessments must be completed and on file no later than thirty (30) days after enrollment. The assessment cannot be over twelve (12) months prior to the enrollment date also. STAFF RECORDS I monitored ten (10) percent, or more, of staff records and a violation was documented. J. Vazquez, Family Advocate, is acting as a substitute in space #1. There was no current health questionnaire or emergency information on file for her. On-going training hours for staff should be completed by 2/12/26 as that was the date of the last annual compliance visit. Training certificates must be kept on file to verify compliance. PROGRAM RECORDS The EPR plan must be reviewed annually even if no changes are needed. Appropriate staff must log into the Risk Management Portal found at https://rmp.nc.gov/portal/#. If no changes are required then either print the cover page, which will have the date of the review, or page 28 of the plan which lists dates of all revisions and reviews. There is no documentation the EPR plan was reviewed or revised for 2025. Technical assistance was given related to the EPR plan at the last annual compliance visit. The last fire inspection was completed 1/31/25. As of today’s visit, a fire inspection has not been completed. TECHNICAL ASSISTANCE & REMINDERS Technical assistance was discussed regarding having staff keep purses in locked areas, such as the filing cabinets. If a person is not locked it is considered part of the environment and may be monitored to ensure no hazardous items such as otc medications, cleaning products, etc. are inside. Continue to ensure that children are signed in and out as arrival and departures occur. This ensures accurate times are documented. Should parents forget staff may document arrival and departure times with their initials/signature. Technical assistance offered related to checking all outlets and power strips are either in use or covered to make them inaccessible to children in care. Child Care Rules require that activity plans list at least four (4) activities daily for the children in care to do. Please be reminded that items discussed as technical assistance may warrant a violation should they be observed out of compliance. There are trainings that provide information on behavior and classroom management offered by southwestern child development commission. It may also be helpful to refer staff to the Healthy Social Behaviors (HSB) specialist as well as the hotline. For immediate assistance you, or staff, can call the Healthy Social Behaviors hotline and speak to a Support Behavior Advisor at 1-888-600-1685 by choosing option 1. You can also reach out to Franklin Granville Vance Smart Start regarding working with Lisa Mosley, their Healthy Social Behavior Specialist. You may reach her by calling 252-433-9110. The above are great options should staff encounter frequent challenging behaviors in the classroom. The Clean Water for Carolina Kids program has expanded to the Clean Classrooms for Carolina Kids program. This is a legislatively mandated effort to address lead and asbestos hazards in North Carolina public schools, licensed child care centers, and licensed family child care homes. Rules 10A NCAC 41C .1001 through .1007 require all programs to be free of lead and asbestos hazards. Currently operating child care facilities are required to test lead paint and asbestos once unless the consultant notes a concern during a visit and refers the program to environmental health. After reviewing the website, I noted that your program has completed the lead water testing and is not due again until 2027. The program has completed the lead paint and asbestos testing, and all required remediation has been completed. Child care licensing requirements are established to ensure a safe and healthy child care environment. It is your responsibility to maintain compliance with all applicable laws and rules. The best way to do so is to periodically review the child care laws and rules. The current rule book dated July 1, 2025, is available at the DCDEE website https://ncchildcare.ncdhhs.gov/. There are also modules reviewing the new Child Care Rules available on Moodle, which can be found on the Division website. I recommend you frequently click the “What’s New” tab to stay informed of all updates on the DCDEE website. Please feel free to contact me at (984) 867-7089 or email at Felicia.faison@dhhs.nc.gov for questions and assistance. If needed my mailing address is PO Box 61161, Raleigh NC 27661. You may also contact Susan Fuller, Licensing Supervisor at (252) 373-9809. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS110-91 · Violation

Name of Operation: NELSON HEAD START CENTER Facility ID: 3551110 Consultant: FELICIA FAISON Operation Type: Center Case Number: Visit Date: 2/9/2026 Number Present: 36 Completed Date: 2/9/2026 Age: From 2 To 5 Total Minutes: 295 Time In: 09:35 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of my unannounced visit today was to monitor compliance with child care requirements applicable to an annual compliance visit. M. Barr, Liason, was present and assisted with the visit. Due to the recent winter storm and ice accumulation the outdoor play area will be monitored during the next visit. Currently, this center operates with a Five-Star license issued on January 30, 2019, earning seven (7) points in the Education Component, six (6) points in the Program Component and one (1) Quality point. The last annual compliance visit was conducted on February 12, 2025. The last sanitation inspection was completed April 24, 2025, earning a Superior rating. The last fire inspection was conducted January 31, 2025, and the facility was approved for daytime care only. This program does not offer routine transportation. Children were observed participating in activity center play, lunch, and toileting and handwashing routines. FACILITY PROFILE This facility is owned by Franklin-Vance-Warren Opportunity, Inc. The corporation listed as owner of this facility is documented as current and active in the Secretary of State Database and is required to remain so per child care rules. I reviewed contact information for the owner and the facility with you and you verified the current information listed with DCDEE remains correct. The following violations of child care requirements were documented. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. Fire inspection not completed as of the visit and previous inspection completed 1/31/25. 10A NCAC 09 .0304(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. There was no current emergency information in the file for J. Vazquez. .0701(a) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. Two (2) children enrolled on 9/10/25 have medical reports dated 10/22/25 and 11/13/25. GS110-91(1) 1824 The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. EPR plan was not reviewed or updated annually. .0607(e) 1958 Substitute providers and volunteers did not have a health questionnaire on or before the first day of work and annually thereafter. There was no current health questionnaire on file for J. Vazquez. 10A NCAC 09 .0701(a) The violations documented above must be corrected immediately. A signed and dated letter of compliance can be mailed or emailed to me and must be received by February 23, 2026. If mailing, you must submit two (2) signed and dated copies. My mailing and email addresses are noted at the bottom. The letter of compliance must detail how you plan to maintain compliance in the future in addition to how it was corrected. Please be aware that any written information you submit regarding the correction of the violation is legal documentation. Therefore, it is important that all submitted information is accurate and truthful. If it is determined that submitted information was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. COMPLIANCE HISTORY Prior to today’s visit your compliance history was 96% over an eighteen (18) month period. CHILDREN RECORDS & NC PRE-K This program operates one (1) NC Pre-K class per the NC Pre-K Plan website. NC Pre-K requirements were monitored today. The program operates 8am to 2:30pm. Creative curriculum is used to create activity plans. Current staff is listed on the NC Pre-K Plan website for this program and meet requirements. This program Brigance II as the developmental screening and Teaching Strategies GOLD as the continues formative assessments. I will monitor these at the next monitoring visit. Ensure that if the program changes these assessments they are updated in the NC Pre-K plan. I monitored ten (10) percent of children’s records, and one (1) violation was documented. The health assessments on file for children enrolled on 9/10/25 were dated 10/22/25 and 11/13/25. Health assessments must be completed and on file no later than thirty (30) days after enrollment. The assessment cannot be over twelve (12) months prior to the enrollment date also. STAFF RECORDS I monitored ten (10) percent, or more, of staff records and a violation was documented. J. Vazquez, Family Advocate, is acting as a substitute in space #1. There was no current health questionnaire or emergency information on file for her. On-going training hours for staff should be completed by 2/12/26 as that was the date of the last annual compliance visit. Training certificates must be kept on file to verify compliance. PROGRAM RECORDS The EPR plan must be reviewed annually even if no changes are needed. Appropriate staff must log into the Risk Management Portal found at https://rmp.nc.gov/portal/#. If no changes are required then either print the cover page, which will have the date of the review, or page 28 of the plan which lists dates of all revisions and reviews. There is no documentation the EPR plan was reviewed or revised for 2025. Technical assistance was given related to the EPR plan at the last annual compliance visit. The last fire inspection was completed 1/31/25. As of today’s visit, a fire inspection has not been completed. TECHNICAL ASSISTANCE & REMINDERS Technical assistance was discussed regarding having staff keep purses in locked areas, such as the filing cabinets. If a person is not locked it is considered part of the environment and may be monitored to ensure no hazardous items such as otc medications, cleaning products, etc. are inside. Continue to ensure that children are signed in and out as arrival and departures occur. This ensures accurate times are documented. Should parents forget staff may document arrival and departure times with their initials/signature. Technical assistance offered related to checking all outlets and power strips are either in use or covered to make them inaccessible to children in care. Child Care Rules require that activity plans list at least four (4) activities daily for the children in care to do. Please be reminded that items discussed as technical assistance may warrant a violation should they be observed out of compliance. There are trainings that provide information on behavior and classroom management offered by southwestern child development commission. It may also be helpful to refer staff to the Healthy Social Behaviors (HSB) specialist as well as the hotline. For immediate assistance you, or staff, can call the Healthy Social Behaviors hotline and speak to a Support Behavior Advisor at 1-888-600-1685 by choosing option 1. You can also reach out to Franklin Granville Vance Smart Start regarding working with Lisa Mosley, their Healthy Social Behavior Specialist. You may reach her by calling 252-433-9110. The above are great options should staff encounter frequent challenging behaviors in the classroom. The Clean Water for Carolina Kids program has expanded to the Clean Classrooms for Carolina Kids program. This is a legislatively mandated effort to address lead and asbestos hazards in North Carolina public schools, licensed child care centers, and licensed family child care homes. Rules 10A NCAC 41C .1001 through .1007 require all programs to be free of lead and asbestos hazards. Currently operating child care facilities are required to test lead paint and asbestos once unless the consultant notes a concern during a visit and refers the program to environmental health. After reviewing the website, I noted that your program has completed the lead water testing and is not due again until 2027. The program has completed the lead paint and asbestos testing, and all required remediation has been completed. Child care licensing requirements are established to ensure a safe and healthy child care environment. It is your responsibility to maintain compliance with all applicable laws and rules. The best way to do so is to periodically review the child care laws and rules. The current rule book dated July 1, 2025, is available at the DCDEE website https://ncchildcare.ncdhhs.gov/. There are also modules reviewing the new Child Care Rules available on Moodle, which can be found on the Division website. I recommend you frequently click the “What’s New” tab to stay informed of all updates on the DCDEE website. Please feel free to contact me at (984) 867-7089 or email at Felicia.faison@dhhs.nc.gov for questions and assistance. If needed my mailing address is PO Box 61161, Raleigh NC 27661. You may also contact Susan Fuller, Licensing Supervisor at (252) 373-9809. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: NELSON HEAD START CENTER Facility ID: 3551110 Consultant: FELICIA FAISON Operation Type: Center Case Number: Visit Date: 10/8/2025 Number Present: 37 Completed Date: 10/8/2025 Age: From 2 To 5 Total Minutes: 185 Time In: 09:15 AM Time Out: 12:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of my unannounced visit today was to monitor compliance with child care requirements applicable to a routine unannounced visit. M. Barr, assistant administrator, was present and assisted with the visit. Currently, this center operates with a Five-Star license issued on January 30, 2019, earning seven (7) points in the Education Component, six (6) points in the Program Component and one (1) Quality point. The last annual compliance visit was conducted on February 12, 2025. The last sanitation inspection was completed April 24, 2025, earning a Superior rating. The last fire inspection was conducted on January 31, 2025, and the facility was approved for daytime care only. There is one NC Pre-K class on-site, those requirements will be monitored at the annual compliance visit. Children were observed playing in activity centers and completing group time. Observed interactions between teachers and children were positive and nurturing in nature. The following violations of child care requirements were documented. Violation Number Comment Rule 1825 All staff did not review the center's EPR Plan during orientation and/or on an annual basis with the trained staff. Documentation of the review was not maintained on file. The staff person new to this site on 9/22/25 has not reviewed a EPR plan since 9/11/2024. .0607(f) The violations documented above must be corrected immediately. A signed and dated letter of compliance can be mailed or emailed to me and must be received by October 22, 2025. If mailing, you must submit two (2) signed and dated copies. My mailing and email addresses are noted at the bottom. The letter of compliance must detail how the violations were corrected. Please be aware of any written information you submit regarding the correction of the violation is legal documentation. Therefore, it is important that all submitted information is accurate and truthful. If it is determined that submitted information was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. STAFF/CHILD INTERACTIONS & OBSERVATIONS I observed current schedules, lesson plans, and menus posted in each space. There are a variety of age-appropriate materials for children to use and for staff to implement the planned lessons. Spaces #1 and #2 were working with the theme “Trees.” I observed child made art in each room representing a tree with different types of colors and leaves in space #1 and space #2 had “fall collages” with different leaf shapes and red, orange and green dots decorating the page. The lesson plans noted that children would answer the question, “Which one of these comes from a tree?” and be shown three (3) different objects with one being a part of what makes up a tree in space #1. The plan also noted that children would discuss the different sizes of trees and explore their parts in space #2. These activities show how the children work on building their fine motor skills, cognitive thinking skills and vocabulary skills. The teachers were observed asking open-ended questions in space #1 such as what color the linking blocks were as a child played with them at the table. I would recommend staff draft a schedule that includes rainy day gross motor activities during inclement weather. STAFF RECORDS You confirmed that one (1) new staff person has been hired on-site since the last visit. Therefore, that staff person’s record was monitored, and a violation was documented. There was no documentation that the staff person reviewed the program’s EPR plan since transferring this to this site on 9/22/25. The last form is dated 9/11/24 . QRIS RATED LICENSE TRANSITION I spoke with D. Floyd, administrator via phone. We have scheduled to meet on October 28th to discuss the plan for this program to transition to the QRIS rated license. ABCMS-CRMINAL BACKGROUND CHECK PORTAL As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. There was no roster observed in the ABCMS system for this program. I confirmed that you have taken the ABCMS Provider Portal training through the DCDEE Moodle website. I emailed you three (3) guides that walk through connecting applications of new and current staff. I recommend setting up the roster as soon as possible and contact me if you have any issues. TECHNICAL ASSISTANCE & REMINDERS Continue to ensure that staff in each space review their sign-in and out sheet. When departure times are documented they must also include parent signature or staff signatures/initials should parents forget to do so. The Clean Water for Carolina Kids program has expanded to the Clean Classrooms for Carolina Kids program. This is a legislatively mandated effort to address lead and asbestos hazards in North Carolina public schools, licensed child care centers, and licensed family child care homes. Participation allows facilities to meet all rule requirements for identified lead and asbestos hazards, as required by law. Rules 10A NCAC 41C .1001 through .1007 require all programs to be free of lead and asbestos hazards. Currently operating child care facilities are required to test for lead in their paint and asbestos once unless the consultant notes a concern during a visit and refers the program to environmental health. After checking the website, I noted that this program has completed the 2nd round of lead water testing and is not due again until 2026. This program has completed the required lead and asbestos screening. However, the RTI website lists the program as “mitigation pending” for the lead paint screening. I recommend logging into the RTI portal to ensure that no additional information must be submitted so the section can be noted as “complete.” Licensing fee invoices will be emailed around November 1st. Please ensure you notify me if there is a change to the program’s email address. Payment must be made online, on the Division website listed below, by the date noted on your invoice. Please be reminded that failure to pay the license fee is a violation of General Statutes 110-90(1a) and will result in a penalty assessment, accrued interest, and issuance of an Administrative Action. If you have not already done so, please be reminded that the Child Care Immunization Report will be due soon. Please check your email for correspondence related to this report. Any questions about the report should be directed to the Immunization Branch at Immunization.Reports@dhhs.nc.gov. Child care licensing requirements are established to ensure a safe and healthy child care environment. It is your responsibility to maintain compliance with all applicable laws and rules. The best way to do so is to periodically review the child care laws and rules. The current rule book dated July 1, 2025, is available at the DCDEE website https://ncchildcare.ncdhhs.gov/. There are also modules reviewing the new Child Care Rules available on Moodle, which can be found on the Division website. I recommend you frequently click the “What’s New” tab to stay informed of all updates on the DCDEE website. Please feel free to contact me at (984) 867-7089 or email at Felicia.faison@dhhs.nc.gov for questions and assistance. If needed my mailing address is PO Box 61161, Raleigh NC 27661. You may also contact Susan Fuller, Licensing Supervisor at (252) 373-9809. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0803 · Violation

Name of Operation: NELSON HEAD START CENTER Facility ID: 3551110 Consultant: FELICIA FAISON Operation Type: Center Case Number: Visit Date: 2/12/2025 Number Present: 30 Completed Date: 2/12/2025 Age: From 2 To 5 Total Minutes: 275 Time In: 09:15 AM Time Out: 11:50 AM Time In: 12:15 PM Time Out: 02:15 PM List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of my unannounced visit today was to monitor compliance with child care requirements applicable to an annual compliance visit. M. Barr, Liason, was present and assisted with the visit. Currently, this center operates with a Five-Star license issued on January 30, 2019, earning seven (7) points in the Education Component, six (6) points in the Program Component and one (1) Quality point. The last annual compliance visit was conducted on February 23, 2024. The last sanitation inspection was completed April 24, 2023, earning a Superior rating. The last fire inspection was conducted January 31, 2025, and the facility was approved for daytime care only. This program does not offer routine transportation. Children were observed participating in activity center play, and engaging in teacher directed learning activities and valentine art at classroom tables. FACILITY PROFILE This facility is owned by Franklin-Vance-Warren Opportunity, Inc. I informed you that the corporation listed as owner of this facility is documented as current and active in the Secretary of State Database and is required to remain so per child care rules. I reviewed contact information for the owner and the facility with you and you verified the current information listed with DCDEE remains correct. The following violations of child care requirements were documented. Violation Number Comment Rule 847 Parent's medication authorization did not include required information. There was no medication authorization form on file for a child with albuterol medication in space #2. 10A NCAC 09 .0803(4)(6-9) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. The staff person completing the playground inspections has not completed the playground safety training. .0605(q) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. There was no health assessment on file for a child enrolled 9/11/24 in space #2 GS110-91(1) The violations documented above must be corrected immediately. A signed and dated letter of compliance can be mailed or emailed to me and must be received by February 25, 2025. If mailing, you must submit two (2) signed and dated copies. My mailing and email addresses are noted at the bottom. The letter of compliance must detail how you plan to maintain compliance in the future in addition to how it was corrected. Please be aware that any written information you submit regarding the correction of the violation is legal documentation. Therefore, it is important that all submitted information is accurate and truthful. If it is determined that submitted information was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. COMPLIANCE HISTORY Prior to today’s visit your compliance history was 90% over an eighteen (18) month period. CHILDREN RECORDS & NC PRE-K This program operates one (1) NC Pre-K class per the NC Pre-K Plan website. NC Pre-K requirements were monitored today. The program operates 8am to 2:30pm. Creative curriculum is used to create activity plans. The two (2) NC Pre-K files monitored included developmental screenings within the required timeframe. The staff used the ASQ-3 to screen the children, the NC Pre-K plan lists Brigance II as the screening tool. This must be updated in the NC Pre-K plan. Continue to use Teaching Strategies GOLD as the continuous formative assessment. Should it change it should be updated in the NC Pre-K plan as well. I monitored ten (10) percent of children’s records, and one (1) violation was documented. There is no health assessment on file for a child enrolled 9/11/24 and specified on the children’s records form. STAFF RECORDS I monitored ten (10) percent, or more, of staff records and no violations were documented. All on-going training hours for staff should be completed by 2/23/25 as that was the date of the last annual compliance visit. Training certificates must be kept on file to verify compliance. Certificates for the administrator, D. Floyd, must also be filed to verify compliance including the Health and Safety training certificates. Please ensure these are on file by 2/23/25. The staff person (M. Barr) currently completing the playground inspections has not taken the playground safety training. Only staff that have completed this training should complete the monthly inspection and corresponding form. MEDICATION A child enrolled in space #2 that has albuterol medication on-site does not have a medication authorization form on file. The child has the required medical action plan, but not the form giving permission to administer. The child’s parents should fill out and sign this form as soon as possible in case it needs to be administered during operating hours. TECHNICAL ASSISTANCE & REMINDERS Technical assistance given regarding trainings that offer information on behavior and classroom management offered by southwestern child development commission. It may also be helpful to refer staff to the Healthy Social Behaviors (HSB) specialist as well as the hotline. For immediate assistance you, or staff, can call the Healthy Social Behaviors hotline and speak to a Support Behavior Advisor at 1-888-600-1685 by choosing option 1. You can also reach out to Franklin Granville Vance Smart Start regarding working with Lisa Mosley, their Healthy Social Behavior Specialist. You may reach her by calling 252-433-9110. Please be reminded that the EPR plan must be reviewed annually even if no changes are needed. Appropriate staff must log into the Risk Management Portal found at https://rmp.nc.gov/portal/#. If no changes are required then either print the cover page, which will have the date of the review, or page 28 of the plan which lists dates of all revisions and reviews. If not at least reviewed annually a violation will be warranted. Staff that complete the playground inspections must ensure that the second page is documented as well. While the inspections are completed monthly it is required that the DCDEE playground inspections forms fully document these inspections for verification. I recommend staff review the program’s discipline policy periodically to ensure they are aware of all requirements. The Clean Water for Carolina Kids program has expanded to the Clean Classrooms for Carolina Kids program. This is a legislatively mandated effort to address lead and asbestos hazards in North Carolina public schools, licensed child care centers, and licensed family child care homes. Rules 10A NCAC 41C .1001 through .1007 require all programs to be free of lead and asbestos hazards. Currently operating child care facilities are required to test lead paint and asbestos once unless the consultant notes a concern during a visit and refers the program to environmental health. After reviewing the website, I noted that your program has completed the lead water testing and is not due again until 2027. The program is exempt from the asbestos testing requirement. The lead paint test results were positive. Staff informed me that the areas were encapsulated, and new soil was placed to remedy this. Child care licensing requirements are established to ensure a safe and healthy child care environment. It is your responsibility to maintain compliance with all applicable laws and rules. The best way to do so is to periodically review the child care laws and rules. The current rule book dated November 1, 2024, is available at the DCDEE website https://ncchildcare.ncdhhs.gov/. There are also modules reviewing the new Child Care Rules available on Moodle, which can be found on the Division website. I recommend you frequently click the “What’s New” tab to stay informed of all updates on the DCDEE website. Please feel free to contact me at (984) 867-7089 or email at Felicia.faison@dhhs.nc.gov for questions and assistance. If needed my mailing address is PO Box 61161, Raleigh NC 27661. You may also contact Susan Fuller, Licensing Supervisor at (252) 373-9809. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS110-91 · Violation

Name of Operation: NELSON HEAD START CENTER Facility ID: 3551110 Consultant: FELICIA FAISON Operation Type: Center Case Number: Visit Date: 2/12/2025 Number Present: 30 Completed Date: 2/12/2025 Age: From 2 To 5 Total Minutes: 275 Time In: 09:15 AM Time Out: 11:50 AM Time In: 12:15 PM Time Out: 02:15 PM List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of my unannounced visit today was to monitor compliance with child care requirements applicable to an annual compliance visit. M. Barr, Liason, was present and assisted with the visit. Currently, this center operates with a Five-Star license issued on January 30, 2019, earning seven (7) points in the Education Component, six (6) points in the Program Component and one (1) Quality point. The last annual compliance visit was conducted on February 23, 2024. The last sanitation inspection was completed April 24, 2023, earning a Superior rating. The last fire inspection was conducted January 31, 2025, and the facility was approved for daytime care only. This program does not offer routine transportation. Children were observed participating in activity center play, and engaging in teacher directed learning activities and valentine art at classroom tables. FACILITY PROFILE This facility is owned by Franklin-Vance-Warren Opportunity, Inc. I informed you that the corporation listed as owner of this facility is documented as current and active in the Secretary of State Database and is required to remain so per child care rules. I reviewed contact information for the owner and the facility with you and you verified the current information listed with DCDEE remains correct. The following violations of child care requirements were documented. Violation Number Comment Rule 847 Parent's medication authorization did not include required information. There was no medication authorization form on file for a child with albuterol medication in space #2. 10A NCAC 09 .0803(4)(6-9) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. The staff person completing the playground inspections has not completed the playground safety training. .0605(q) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. There was no health assessment on file for a child enrolled 9/11/24 in space #2 GS110-91(1) The violations documented above must be corrected immediately. A signed and dated letter of compliance can be mailed or emailed to me and must be received by February 25, 2025. If mailing, you must submit two (2) signed and dated copies. My mailing and email addresses are noted at the bottom. The letter of compliance must detail how you plan to maintain compliance in the future in addition to how it was corrected. Please be aware that any written information you submit regarding the correction of the violation is legal documentation. Therefore, it is important that all submitted information is accurate and truthful. If it is determined that submitted information was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. COMPLIANCE HISTORY Prior to today’s visit your compliance history was 90% over an eighteen (18) month period. CHILDREN RECORDS & NC PRE-K This program operates one (1) NC Pre-K class per the NC Pre-K Plan website. NC Pre-K requirements were monitored today. The program operates 8am to 2:30pm. Creative curriculum is used to create activity plans. The two (2) NC Pre-K files monitored included developmental screenings within the required timeframe. The staff used the ASQ-3 to screen the children, the NC Pre-K plan lists Brigance II as the screening tool. This must be updated in the NC Pre-K plan. Continue to use Teaching Strategies GOLD as the continuous formative assessment. Should it change it should be updated in the NC Pre-K plan as well. I monitored ten (10) percent of children’s records, and one (1) violation was documented. There is no health assessment on file for a child enrolled 9/11/24 and specified on the children’s records form. STAFF RECORDS I monitored ten (10) percent, or more, of staff records and no violations were documented. All on-going training hours for staff should be completed by 2/23/25 as that was the date of the last annual compliance visit. Training certificates must be kept on file to verify compliance. Certificates for the administrator, D. Floyd, must also be filed to verify compliance including the Health and Safety training certificates. Please ensure these are on file by 2/23/25. The staff person (M. Barr) currently completing the playground inspections has not taken the playground safety training. Only staff that have completed this training should complete the monthly inspection and corresponding form. MEDICATION A child enrolled in space #2 that has albuterol medication on-site does not have a medication authorization form on file. The child has the required medical action plan, but not the form giving permission to administer. The child’s parents should fill out and sign this form as soon as possible in case it needs to be administered during operating hours. TECHNICAL ASSISTANCE & REMINDERS Technical assistance given regarding trainings that offer information on behavior and classroom management offered by southwestern child development commission. It may also be helpful to refer staff to the Healthy Social Behaviors (HSB) specialist as well as the hotline. For immediate assistance you, or staff, can call the Healthy Social Behaviors hotline and speak to a Support Behavior Advisor at 1-888-600-1685 by choosing option 1. You can also reach out to Franklin Granville Vance Smart Start regarding working with Lisa Mosley, their Healthy Social Behavior Specialist. You may reach her by calling 252-433-9110. Please be reminded that the EPR plan must be reviewed annually even if no changes are needed. Appropriate staff must log into the Risk Management Portal found at https://rmp.nc.gov/portal/#. If no changes are required then either print the cover page, which will have the date of the review, or page 28 of the plan which lists dates of all revisions and reviews. If not at least reviewed annually a violation will be warranted. Staff that complete the playground inspections must ensure that the second page is documented as well. While the inspections are completed monthly it is required that the DCDEE playground inspections forms fully document these inspections for verification. I recommend staff review the program’s discipline policy periodically to ensure they are aware of all requirements. The Clean Water for Carolina Kids program has expanded to the Clean Classrooms for Carolina Kids program. This is a legislatively mandated effort to address lead and asbestos hazards in North Carolina public schools, licensed child care centers, and licensed family child care homes. Rules 10A NCAC 41C .1001 through .1007 require all programs to be free of lead and asbestos hazards. Currently operating child care facilities are required to test lead paint and asbestos once unless the consultant notes a concern during a visit and refers the program to environmental health. After reviewing the website, I noted that your program has completed the lead water testing and is not due again until 2027. The program is exempt from the asbestos testing requirement. The lead paint test results were positive. Staff informed me that the areas were encapsulated, and new soil was placed to remedy this. Child care licensing requirements are established to ensure a safe and healthy child care environment. It is your responsibility to maintain compliance with all applicable laws and rules. The best way to do so is to periodically review the child care laws and rules. The current rule book dated November 1, 2024, is available at the DCDEE website https://ncchildcare.ncdhhs.gov/. There are also modules reviewing the new Child Care Rules available on Moodle, which can be found on the Division website. I recommend you frequently click the “What’s New” tab to stay informed of all updates on the DCDEE website. Please feel free to contact me at (984) 867-7089 or email at Felicia.faison@dhhs.nc.gov for questions and assistance. If needed my mailing address is PO Box 61161, Raleigh NC 27661. You may also contact Susan Fuller, Licensing Supervisor at (252) 373-9809. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0604 · Violation

Name of Operation: NELSON HEAD START CENTER Facility ID: 3551110 Consultant: FELICIA FAISON Operation Type: Center Case Number: Visit Date: 2/16/2024 Number Present: 16 Completed Date: 2/16/2024 Age: From 1 To 5 Total Minutes: 285 Time In: 09:30 AM Time Out: 02:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of my unannounced visit today was to monitor compliance with child care requirements applicable to an annual compliance visit. J. Peterson, teacher, was present and assisted with the visit. The staff and training worksheet was not completed prior to this visit. Therefore, staff records were not reviewed today. I will contact D. Floyd, administrator, regarding completion of the required worksheet and scheduling a visit for staff record review. Currently, this center operates with a Five-Star license issued on January 30, 2019, earning seven (7) points in the Education Component, six (6) points in the Program Component and one (1) Quality point. The last annual compliance visit was conducted on March 9, 2023. The last sanitation inspection was completed April 25, 2023, earning a Superior rating. The last fire inspection was conducted February 1, 2024, and the facility was approved for daytime care only. This program does not offer transportation. Children were observed participating in activity center play, outdoor play and engaging in teacher directed learning activities at classroom tables. Interactions between children and teachers were positive and nurturing nature. FACILITY PROFILE This facility is owned by Franklin-Vance-Warren Opportunity, Inc. I informed you that the corporation listed as owner of this facility is documented as current and active in the Secretary of State Database and is required to remain so per child care rules. I reviewed contact information for the owner and the facility with you and you verified the current information listed with DCDEE remains correct. The following violations of child care requirements were documented. Violation Number Comment Rule 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. There was an uncovered outlet on the power strip near the desk in space #3 and one uncovered outlet on the power strip by the TV in space #2. 10A NCAC 09 .0604(c) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. A container of LA’s Totally Awesome Degreaser was stored on a high shelf in the boy’s bathroom. .2820(b) 847 Parent's medication authorization did not include required information. There was no medication authorization form on file for a child with diastat medication in space #2. 10A NCAC 09 .0803(4)(6-9) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. There is no documentation of a completed playground inspection since August 1, 2023. .0605(q) 1771 A screening assessing development was not conducted within 90 days after the first day of attendance in the program or within six months prior to the first day of attendance and/or the screening was not conducted by a health care, community or school professional trained in administering the screening tool. There was no developmental screening assessment on-site for one (1) enrolled NC Pre-K child. .3006(a) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Staff members hired 3/13/23 and 9/15/23 did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within the required time frame. .1102(g) The violations documented above must be corrected immediately. A signed and dated letter of compliance can be mailed or emailed to me and must be received by March 1, 2024. If mailing, you must submit two (2) signed and dated copies. My mailing and email addresses are noted at the bottom. The letter of compliance must detail how you plan to maintain compliance in the future in addition to how it was corrected. Please be aware any written information you submit regarding the correction of the violation is legal documentation. Therefore, it is important that all submitted information is accurate and truthful. If it is determined that submitted information was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. COMPLIANCE HISTORY Prior to today’s visit your compliance history was 92% over an eighteen (18) month period. CHILDREN RECORDS & NC PRE-K This program operates one (1) NC Pre-K class per the NC Pre-K Plan website. NC Pre-K requirements were monitored today. The program operates 8am to 2:30pm. Creative curriculum is used to create activity plans. I monitored ten (10) percent of children’s records, and one (1) violation was documented. There is no documentation that a child enrolled in the NC Pre-K program has been assessed using the center’s developmental screening tool. Child Care Rules require that children in NC Pre-K programs undergo a developmental screening within the first ninety (90) days of enrollment or no more than six (6) months prior to enrollment. This ensures that teachers know where the child is related to developmental skills and which ones need to be strengthened. PROGRAM RECORDS There is no documentation that playground inspections have been completed since August 1, 2024. Child Care programs must complete at least a monthly inspection of the playground and document this on the DCDEE “Playground Inspection Checklist” form found on the Division website under Provider Documents. This ensures that any items in disrepair or considered hazardous can be fixed or removed and potential injuries avoided. MEDICATION A child enrolled in space #2 that has diastat medication on-site does not have a medication authorization form on file. The child has the required medical action plan, but not the form giving permission to administer. The child’s parents should fill out and sign this form as soon as possible in case it needs to be administered while the child is in attendance. SAFETY & HEALTH I observed a container of LA’s Totally Awesome Degreaser on a high shelf in the boy’s bathroom. All cleaning items, aerosol containers, and warnings in addition to “keep out of reach of children” must be kept in locked storage when not in use. This includes disinfectant wipes, which are cleaning agents. When informed the L. Hardy placed the items in locked storage. Therefore, this was corrected during the visit. While monitoring the classrooms I observed an uncovered outlet on the power strip by the desk in space #3. There was also an uncovered outlet on the power strip by the TV in space #2. Outlets on power strips that are not in use must be covered just like wall outlets. This ensures that the children cannot access and use time improperly which could result in injury. ENVIRONMENTAL RATING SCALES You were reminded that this facility is in cohort two related to resuming the environmental rating scales (ERS). This means that the preparation year for your facility began July 1, 2024, through June 30, 2025. The assessment year begins July 1, 2025, through June 30, 2026, and the program must complete the ERS process during that year. Please visit the North Carolina Rated License Assessment Project (NCRLAP) website for informational webinars related to the current process and infographics with information on activities to complete during the preparation year (ncrlap.org). Ensure that all new and current staff have submitted all education to DCDEE WORKS for evaluation prior to completing the ERS. You may also complete an ERS assessment prior to your reassessment year and only use the scores if they are acceptable to you. TECHNICAL ASSISTANCE & REMINDERS The NC Commission for Public Health adopted and approved the amended rule regarding lead water testing effective October 1, 2019. The rule requires all licensed child care centers to test all drinking water faucets and food preparation sinks for lead contamination once every three years. If a child care center finds elevated concentrations of lead in the center’s water, they will be required to take immediate action. You stated you are in the process of completing your second round of testing. Child care licensing requirements are established to ensure a safe and healthy child care environment. It is your responsibility to maintain compliance with all applicable laws and rules. The best way to do so is to periodically review the child care laws and rules. The current rule book dated January 1, 2024, is available at the DCDEE website https://ncchildcare.ncdhhs.gov/. There are also modules reviewing the new Child Care Rules available on Moodle, which can be found on the Division website. I recommend you frequently click the “What’s New” tab to stay informed of all updates on the DCDEE website. Please feel free to contact me at (984) 867-7089 or email at Felicia.faison@dhhs.nc.gov for questions and assistance. If needed my mailing address is PO Box 61161, Raleigh NC 27661. You may also contact Susan Fuller, Licensing Supervisor at (252) 373-9809. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0803 · Violation

Name of Operation: NELSON HEAD START CENTER Facility ID: 3551110 Consultant: FELICIA FAISON Operation Type: Center Case Number: Visit Date: 2/16/2024 Number Present: 16 Completed Date: 2/16/2024 Age: From 1 To 5 Total Minutes: 285 Time In: 09:30 AM Time Out: 02:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of my unannounced visit today was to monitor compliance with child care requirements applicable to an annual compliance visit. J. Peterson, teacher, was present and assisted with the visit. The staff and training worksheet was not completed prior to this visit. Therefore, staff records were not reviewed today. I will contact D. Floyd, administrator, regarding completion of the required worksheet and scheduling a visit for staff record review. Currently, this center operates with a Five-Star license issued on January 30, 2019, earning seven (7) points in the Education Component, six (6) points in the Program Component and one (1) Quality point. The last annual compliance visit was conducted on March 9, 2023. The last sanitation inspection was completed April 25, 2023, earning a Superior rating. The last fire inspection was conducted February 1, 2024, and the facility was approved for daytime care only. This program does not offer transportation. Children were observed participating in activity center play, outdoor play and engaging in teacher directed learning activities at classroom tables. Interactions between children and teachers were positive and nurturing nature. FACILITY PROFILE This facility is owned by Franklin-Vance-Warren Opportunity, Inc. I informed you that the corporation listed as owner of this facility is documented as current and active in the Secretary of State Database and is required to remain so per child care rules. I reviewed contact information for the owner and the facility with you and you verified the current information listed with DCDEE remains correct. The following violations of child care requirements were documented. Violation Number Comment Rule 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. There was an uncovered outlet on the power strip near the desk in space #3 and one uncovered outlet on the power strip by the TV in space #2. 10A NCAC 09 .0604(c) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. A container of LA’s Totally Awesome Degreaser was stored on a high shelf in the boy’s bathroom. .2820(b) 847 Parent's medication authorization did not include required information. There was no medication authorization form on file for a child with diastat medication in space #2. 10A NCAC 09 .0803(4)(6-9) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. There is no documentation of a completed playground inspection since August 1, 2023. .0605(q) 1771 A screening assessing development was not conducted within 90 days after the first day of attendance in the program or within six months prior to the first day of attendance and/or the screening was not conducted by a health care, community or school professional trained in administering the screening tool. There was no developmental screening assessment on-site for one (1) enrolled NC Pre-K child. .3006(a) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Staff members hired 3/13/23 and 9/15/23 did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within the required time frame. .1102(g) The violations documented above must be corrected immediately. A signed and dated letter of compliance can be mailed or emailed to me and must be received by March 1, 2024. If mailing, you must submit two (2) signed and dated copies. My mailing and email addresses are noted at the bottom. The letter of compliance must detail how you plan to maintain compliance in the future in addition to how it was corrected. Please be aware any written information you submit regarding the correction of the violation is legal documentation. Therefore, it is important that all submitted information is accurate and truthful. If it is determined that submitted information was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. COMPLIANCE HISTORY Prior to today’s visit your compliance history was 92% over an eighteen (18) month period. CHILDREN RECORDS & NC PRE-K This program operates one (1) NC Pre-K class per the NC Pre-K Plan website. NC Pre-K requirements were monitored today. The program operates 8am to 2:30pm. Creative curriculum is used to create activity plans. I monitored ten (10) percent of children’s records, and one (1) violation was documented. There is no documentation that a child enrolled in the NC Pre-K program has been assessed using the center’s developmental screening tool. Child Care Rules require that children in NC Pre-K programs undergo a developmental screening within the first ninety (90) days of enrollment or no more than six (6) months prior to enrollment. This ensures that teachers know where the child is related to developmental skills and which ones need to be strengthened. PROGRAM RECORDS There is no documentation that playground inspections have been completed since August 1, 2024. Child Care programs must complete at least a monthly inspection of the playground and document this on the DCDEE “Playground Inspection Checklist” form found on the Division website under Provider Documents. This ensures that any items in disrepair or considered hazardous can be fixed or removed and potential injuries avoided. MEDICATION A child enrolled in space #2 that has diastat medication on-site does not have a medication authorization form on file. The child has the required medical action plan, but not the form giving permission to administer. The child’s parents should fill out and sign this form as soon as possible in case it needs to be administered while the child is in attendance. SAFETY & HEALTH I observed a container of LA’s Totally Awesome Degreaser on a high shelf in the boy’s bathroom. All cleaning items, aerosol containers, and warnings in addition to “keep out of reach of children” must be kept in locked storage when not in use. This includes disinfectant wipes, which are cleaning agents. When informed the L. Hardy placed the items in locked storage. Therefore, this was corrected during the visit. While monitoring the classrooms I observed an uncovered outlet on the power strip by the desk in space #3. There was also an uncovered outlet on the power strip by the TV in space #2. Outlets on power strips that are not in use must be covered just like wall outlets. This ensures that the children cannot access and use time improperly which could result in injury. ENVIRONMENTAL RATING SCALES You were reminded that this facility is in cohort two related to resuming the environmental rating scales (ERS). This means that the preparation year for your facility began July 1, 2024, through June 30, 2025. The assessment year begins July 1, 2025, through June 30, 2026, and the program must complete the ERS process during that year. Please visit the North Carolina Rated License Assessment Project (NCRLAP) website for informational webinars related to the current process and infographics with information on activities to complete during the preparation year (ncrlap.org). Ensure that all new and current staff have submitted all education to DCDEE WORKS for evaluation prior to completing the ERS. You may also complete an ERS assessment prior to your reassessment year and only use the scores if they are acceptable to you. TECHNICAL ASSISTANCE & REMINDERS The NC Commission for Public Health adopted and approved the amended rule regarding lead water testing effective October 1, 2019. The rule requires all licensed child care centers to test all drinking water faucets and food preparation sinks for lead contamination once every three years. If a child care center finds elevated concentrations of lead in the center’s water, they will be required to take immediate action. You stated you are in the process of completing your second round of testing. Child care licensing requirements are established to ensure a safe and healthy child care environment. It is your responsibility to maintain compliance with all applicable laws and rules. The best way to do so is to periodically review the child care laws and rules. The current rule book dated January 1, 2024, is available at the DCDEE website https://ncchildcare.ncdhhs.gov/. There are also modules reviewing the new Child Care Rules available on Moodle, which can be found on the Division website. I recommend you frequently click the “What’s New” tab to stay informed of all updates on the DCDEE website. Please feel free to contact me at (984) 867-7089 or email at Felicia.faison@dhhs.nc.gov for questions and assistance. If needed my mailing address is PO Box 61161, Raleigh NC 27661. You may also contact Susan Fuller, Licensing Supervisor at (252) 373-9809. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times