NCGS 110-91 · Violation

Name of Operation: FUN-N-LEARNING Facility ID: 84000063 Consultant: STEPHANIE PALMER Operation Type: Center Case Number: 0625-190L Visit Date: 7/1/2025 Number Present: 25 Completed Date: 7/1/2025 Age: From 2 To 5 Total Minutes: 120 Time In: 12:40 PM Time Out: 02:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of this unannounced visit was to investigate a complaint allegation. There are concerns that: -there are allegations of violations of child care requirements. The concerns are regarding staff/child ratios during rest time and parent access to the childcare center. Upon arrival, I saw a van driving up to the entrance of the facility from the facility parking lot facing the street as if it was leaving the premises. I pulled into a parking space. The van backed up and parked. Ms. Crystal Wages, owner/administrator got out of the passenger side of the van and approached me. Ms. Wages unlocked the facility door and we entered. No one was in the reception area. I shared the reason for the visit. Ms. Wages assisted me with today’s visit. During the visit, I observed supervision, staff/child ratio, adequate/approved space and permit restrictions. I conducted a walk-through of the facility. There were twenty-five (25) children in attendance during the visit. The children were engaged in rest time. Findings: • I interviewed the administrators and asked her questions regarding the expressed concerns. I asked who is in charge if the administrator has to leave the premises during naptime. She replied that a staff member, who she mentioned by name, is in charge. The staff member has the facility phone with her sometimes during her lunch break. The administrator shared where the staff member is located during the time that she is left in charge. I shared that the staff member left in charge must be on the premises and available to assist the staff members who are in the classroom with the resting children. I asked the administrator if there has ever been a time when a teacher stood in the closet located between the two classrooms to supervise the other classroom when another teacher needed assistance. The administrator replied yes, but that it has not happened “recently”. I shared that the teacher located in the closet is unable to supervise both classrooms from that location and that another staff member would need to be available to assist. The administrator reiterated that it has not occurred recently and that she understood why it cannot happen. • I asked the administrators to share the facility’s policy on parental access to the childcare center. The administrator shared that parents enter the foyer area and the children are escorted to the classroom by staff members. It was a procedure that was continued after the pandemic. I asked if there have been any parents that expressed concern regarding not escorting their child to the classroom. The administrator replied no and that some parents do escort their own children to the classroom if they want to. The violation observed during the visit was discussed with Ms. Wages and documented in today’s visit summary. The violation was as follows: Violation Number Comment Rule 317 The staff/child ratios for children, two years and older, during naptime were not maintained by having at least one person in each room, visually supervising all children and the total number of required staff on the premises within calling distance of each room occupied by children. Required staff were not within calling distance of each room occupied by children and prior to today's visit, a staff member has attempted to supervise children from within a closet located between two classroom to assist another staff member. .1801(b) All violations documented above must be corrected immediately. A letter of compliance will need to be sent to me stating how each violation was corrected. Include the violation number, statement of compliance, license ID and your signature in the letter. Your compliance letter must be received, via email, by July 15, 2025. If needed, send your letter to: Stephanie Palmer PO Box 481335 Charlotte, NC 28269 Based on the observations and interviews, the allegation of the concerns listed below has been determined to be as follows: There are concerns that: -supervision was not adequate during rest time- confirmed. -parents were denied access to their child’s classroom-not confirmed. NCGS 110-91(14): Any effort to falsify information provided to the Department shall be considered by the Secretary to be evidence of violations of this Article on the part of the operator or sponsor of the child care facility and shall constitute a cause for revoking or denying a license to such child care facility. A follow-up visit may be conducted in the near future to monitor for compliance with NC Child Care Rules due to the nature of the violation cited. When an allegation is confirmed, an Administrative Action may be issued. If this occurs, you will be notified and the steps needed to complete the action, if applicable, will be explained. Technical Assistance/Resources: • During the visit, I discussed the supervision and staff/child ratio requirements for naptime with Ms. Wages. I stressed that a staff member needs to be on the premises and available to assist the staff members who are in the classroom with the children. A staff member with the facility phone while off premises is not adequate for being available to assist. We also discussed that a staff member cannot stand in a closet located between two classrooms to supervise another class when a staff member needs assistance. Please see rule .1801 (b) on page 75 of the NC Child Care Rules. *During today's complaint visit, Ms. Wages submitted the compliance letter for the facility's 6/18/25 Annual Compliance visit. Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest updates. If you have questions or need further assistance regarding this specific visit, please contact me at 980-867-8005 or via email at stephanie.palmer@dhhs.nc.gov. Stephanie Palmer Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

G.S. 110-91 · Violation

Name of Operation: FUN-N-LEARNING Facility ID: 84000063 Consultant: STEPHANIE PALMER Operation Type: Center Case Number: Visit Date: 6/18/2025 Number Present: 21 Completed Date: 6/18/2025 Age: From 2 To 5 Total Minutes: 195 Time In: 09:00 AM Time Out: 12:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to conduct an annual compliance visit. The facility’s last annual compliance visit was on 6/25/24. The compliance history percentage for the 18-month period is 87%. The facility currently holds a four-star license. Upon arrival, I was greeted by Ms. Crystal Wages, owner/administrator. I shared the reason for the visit. Ms. Wages assisted me with today’s visit. Ms. Leigh Broome, Investigations Consultant, accompanied me on today’s visit to observe the visit. The Secretary of State’s website was monitored and Fun-n-Learning Day Care Center, Inc. is current and active. I used the “Annual Compliance Monitoring Checklist for Child Care Centers” as a monitoring tool during today’s visit. I observed postings, indoor and outdoor spaces, safety and program management. Observations: I observed the children engaged in transitioning to outdoor play time, table activity and music and movement. Four (4) staff files and three (3) children’s files were monitored during the visit for compliance with NC Childcare Rules. There were three (3) new staff members hired since the facility’s last visit. The child care consultant made notes on the staff and training worksheets and initialed where notes were made on the document completed by the administrator. The Emergency Preparedness and Response Plan was reviewed during today’s visit and was last updated on 10/20/24 by the administrator. Medication is currently administered at this facility. Diaper creams were monitored along with the parent authorization forms and medication storage. Transportation is not currently being provided at this facility. The last sanitation inspection was conducted on 4/24/25 with two (2) demerits and a superior classification. The last fire inspection was conducted on 1/15/25. A copy of the computer-generated visit summary and enrollment worksheet were provided during the visit along with a copy of the “AC Monitoring Checklist for Child Care Centers”. The violations observed during the visit were discussed with Ms. Wages and documented in the visit summary. The following violations were observed: Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. Current activity plans were not posted in the three (3) classrooms. GS 110-91(12); .0508(a) 601 Refrigerator(s) did not maintain a temperature of 45 degrees F. or below. The thermometer in space #7 was broken. 15A NCAC 18A .2806(j)(2) 721 All equipment and furnishings were not in good repair. An outdoor play toy had broken plastic piece with jagged edges. G.S. 110-91(6); .0601(b) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Staff member H.B. did have the required CPR certification on file. .1102(d) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. Staff member J.R. did not complete the required on-going training hours. Three (3) additional hours are needed. .1103(a) All violations documented above must be corrected immediately. A letter of compliance will need to be sent to me stating how each violation was corrected. Include the violation number, statement of compliance, license ID and your signature in the letter. Your compliance letter must be received, via email, before or by July 2, 2025. If needed, send your letter to: Stephanie Palmer PO Box 481335 Charlotte, NC 28269 Technical Assistance/Resources: • During the visit, I reminded Ms. Wages that the hold harmless status has been extended for child care facilities until the new QRIS is implemented per Senate Bill 425. • During the visit, I discussed with Ms. Wages the need to print all updated pages and place them in the facility’s EPR Plan binder. • During the visit, I discussed with Ms. Wages the available resources found on the NCRLAP website at www.ncrlap.org for assistance with preparing for the environment rating scale assessments. I encouraged Ms. Wages to take advantage of the outreach assessments as well. • During the visit, I reminded Ms. Wages to make sure that all staff/child ratio sheets are current for the ages of the children being served in the classroom. • During the walk-through, gnats and flies were observed in an unused classroom. Ms. Wages shared that she is treated the facility this weekend. Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest updates. If you have questions or need further assistance, please contact me at 980-867-8005 or via email at stephanie.palmer@dhhs.nc.gov. Stephanie Palmer Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: ratio. Open / not marked corrected.

GS 110-91 · Violation

Name of Operation: FUN-N-LEARNING Facility ID: 84000063 Consultant: STEPHANIE PALMER Operation Type: Center Case Number: Visit Date: 6/18/2025 Number Present: 21 Completed Date: 6/18/2025 Age: From 2 To 5 Total Minutes: 195 Time In: 09:00 AM Time Out: 12:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to conduct an annual compliance visit. The facility’s last annual compliance visit was on 6/25/24. The compliance history percentage for the 18-month period is 87%. The facility currently holds a four-star license. Upon arrival, I was greeted by Ms. Crystal Wages, owner/administrator. I shared the reason for the visit. Ms. Wages assisted me with today’s visit. Ms. Leigh Broome, Investigations Consultant, accompanied me on today’s visit to observe the visit. The Secretary of State’s website was monitored and Fun-n-Learning Day Care Center, Inc. is current and active. I used the “Annual Compliance Monitoring Checklist for Child Care Centers” as a monitoring tool during today’s visit. I observed postings, indoor and outdoor spaces, safety and program management. Observations: I observed the children engaged in transitioning to outdoor play time, table activity and music and movement. Four (4) staff files and three (3) children’s files were monitored during the visit for compliance with NC Childcare Rules. There were three (3) new staff members hired since the facility’s last visit. The child care consultant made notes on the staff and training worksheets and initialed where notes were made on the document completed by the administrator. The Emergency Preparedness and Response Plan was reviewed during today’s visit and was last updated on 10/20/24 by the administrator. Medication is currently administered at this facility. Diaper creams were monitored along with the parent authorization forms and medication storage. Transportation is not currently being provided at this facility. The last sanitation inspection was conducted on 4/24/25 with two (2) demerits and a superior classification. The last fire inspection was conducted on 1/15/25. A copy of the computer-generated visit summary and enrollment worksheet were provided during the visit along with a copy of the “AC Monitoring Checklist for Child Care Centers”. The violations observed during the visit were discussed with Ms. Wages and documented in the visit summary. The following violations were observed: Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. Current activity plans were not posted in the three (3) classrooms. GS 110-91(12); .0508(a) 601 Refrigerator(s) did not maintain a temperature of 45 degrees F. or below. The thermometer in space #7 was broken. 15A NCAC 18A .2806(j)(2) 721 All equipment and furnishings were not in good repair. An outdoor play toy had broken plastic piece with jagged edges. G.S. 110-91(6); .0601(b) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Staff member H.B. did have the required CPR certification on file. .1102(d) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. Staff member J.R. did not complete the required on-going training hours. Three (3) additional hours are needed. .1103(a) All violations documented above must be corrected immediately. A letter of compliance will need to be sent to me stating how each violation was corrected. Include the violation number, statement of compliance, license ID and your signature in the letter. Your compliance letter must be received, via email, before or by July 2, 2025. If needed, send your letter to: Stephanie Palmer PO Box 481335 Charlotte, NC 28269 Technical Assistance/Resources: • During the visit, I reminded Ms. Wages that the hold harmless status has been extended for child care facilities until the new QRIS is implemented per Senate Bill 425. • During the visit, I discussed with Ms. Wages the need to print all updated pages and place them in the facility’s EPR Plan binder. • During the visit, I discussed with Ms. Wages the available resources found on the NCRLAP website at www.ncrlap.org for assistance with preparing for the environment rating scale assessments. I encouraged Ms. Wages to take advantage of the outreach assessments as well. • During the visit, I reminded Ms. Wages to make sure that all staff/child ratio sheets are current for the ages of the children being served in the classroom. • During the walk-through, gnats and flies were observed in an unused classroom. Ms. Wages shared that she is treated the facility this weekend. Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest updates. If you have questions or need further assistance, please contact me at 980-867-8005 or via email at stephanie.palmer@dhhs.nc.gov. Stephanie Palmer Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0304 · Violation

Name of Operation: FUN-N-LEARNING Facility ID: 84000063 Consultant: STEPHANIE PALMER Operation Type: Center Case Number: Visit Date: 1/9/2025 Number Present: 20 Completed Date: 1/9/2025 Age: From 1 To 5 Total Minutes: 85 Time In: 09:15 AM Time Out: 10:40 AM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of this visit was to monitor applicable child care rules during a routine unannounced visit. This facility operates with a four-star rated license and the compliance history percentage prior to this visit was 84%. Upon arrival, I was greeted by Ms. Laura Davis, Assistant Director. I stated the reason for the visit. Ms. Davis assisted me with today’s visit. Ms. Crystal Wages, owner/administrator arrived soon after and also assisted with the visit. The following was monitored during this visit: supervision, staff/child ratio, safety, adequate/approved space, program records, new staff records, license posted, permit restrictions, discipline and storage of hazardous products and medications. There were a total of twenty (20) children present during the visit. I observed children engaged in choice activities and music. The last sanitation inspection was on 10/10/24 with four (4) demerits and a superior classification. The last fire inspection was conducted on 7/6/23. Ms. Wages shared that she made attempts to schedule a fire inspection but was not able to get it completed. Ms. Wages contacted the Stanly County fire department during the visit and left a message. Medication is administered at this facility. I monitored the storage of the diaper creams. There were zero (0) new staff members hired since the facility’s last annual compliance visit on 6/25/24. The violation cited during the visit was discussed with Ms. Wages and Ms. Davis and documented in the visit summary. The following violation was observed during the visit: Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. An approved fire inspection was not obtained within 12 months of the previous inspection completed on 7/6/23. 10A NCAC 09 .0304(a) All violations documented above must be corrected immediately. A letter needs to be sent to me stating how each violation was corrected and how compliance will be maintained in the future. Please include the violation number, statement of compliance, license ID and your signature in the letter. Your compliance letter must be received, via email by January 23, 2025. If needed, send your letter to: Stephanie Palmer PO Box 481335 Charlotte, NC 28269 Technical Assistance/Resources: • During the visit, I reminded Ms. Wages and Ms Davis about the hold harmless status for licensed facilities until the new QRIS is implemented. • During the visit, I recommended that administrative staff visit the NCRLAP website at ncrlap.org and review the many resources available regarding the revised ECERS-3 and ITERS-3 assessment guides. Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest updates. If you have any questions or need further assistance, please contact me at 980-867-8005 or via email at Stephanie.palmer@dhhs.nc.gov. Stephanie Palmer Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

G.S. 110-91 · Violation

Name of Operation: FUN-N-LEARNING Facility ID: 84000063 Consultant: LEIGH BROOME Operation Type: Center Case Number: 0824-301A Visit Date: 8/29/2024 Number Present: 27 Completed Date: 8/29/2024 Age: From 1 To 4 Total Minutes: 131 Time In: 01:04 PM Time Out: 03:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of this unannounced visit was to investigate allegations of violations of child care requirements at this child care facility. Crystal Wages, administrator, accompanied me during a walk-through of the facility. During the visit, I spoke with Ms. Wages and additional staff members. Limited monitoring of child care requirements occurred during today’s visit. The following violations were observed and/or confirmed during today’s visit. Violation Number Comment Rule 902 Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. On August 22, 2024, a four-year-old child was placed in time out for thirty-four minutes. G.S. 110-91(10) 904 Child was handled roughly. On August 22, 2024, a staff member grabbed a child by the arm to take the child to sit in timeout. .1803(a)(1) 1876 A child was yelled at, shamed, humiliated, frightened, threatened or bullied. On August 22, 2024, a staff member yelled at a child and mocked the child for crying. .1803(a)(9) Violations must be corrected immediately. Within one week, September 5, 2024, you must submit documentation of the corrections you made and your plan to maintain compliance with the identified child care requirements to me at Leigh Broome, Investigations Consultant, Leigh.Broome@dhhs.nc.gov. You may contact me at Leigh Broome, 704-594-0146, Leigh.Broome@dhhs.nc.gov or Veronica Grant, South Central Investigations Supervisor, Veronica.Grant@dhhs.nc.gov. Thank you for your time. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .0803 · Violation

Name of Operation: FUN-N-LEARNING Facility ID: 84000063 Consultant: STEPHANIE PALMER Operation Type: Center Case Number: Visit Date: 6/25/2024 Number Present: 24 Completed Date: 6/25/2024 Age: From 1 To 4 Total Minutes: 210 Time In: 10:40 AM Time Out: 02:10 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to conduct an annual compliance visit. The last annual compliance visit for this facility was conducted on June 28, 2023. The compliance history percentage for the 18 month period is 83%. The facility currently holds a four-star license. Upon arrival, I was greeted by Ms. Laura Davis, assistant director. I shared the reason for the visit. Ms. Davis assisted me with today’s visit. The Secretary of State’s website was monitored and Fun-n-Learning Day Care Center, Inc. is active, but not current. The last annual report was filed on 1/17/22. I used the “Annual Compliance Monitoring Checklist for Child Care Centers” as a monitoring tool during today’s visit. I observed postings, indoor and outdoor spaces, safety and program management. Observations: I observed the children engaged in circle time, transitioning to lunch time and story time. Six (6) staff files and four (4) child’s file were monitored during the visit for compliance with NC Childcare Rules. Five (5) of the six staff files were for new staff members. I made note of updates on the staff and training worksheet provided and initialed where I noted updates. The Emergency Medical Care Plan was not available for review during the visit. Medication is currently administered at this facility. I monitored diaper creams including expiration dates, labeling and parent authorization. Transportation is not provided at this facility. The last sanitation inspection was conducted on 3/6/24 with eight (8) demerits and a superior classification. The last fire inspection was conducted on 7/6/23. A copy of the computer-generated visit summary and enrollment worksheet were provided during the visit along with a copy of the “AC Monitoring Checklist for Child Care Centers”. The violations observed during the visit were discussed with Ms. Davis and documented in the visit summary. The following violations were observed: Violation Number Comment Rule 601 Refrigerator(s) did not maintain a temperature of 45 degrees F. or below. A thermometer was not within the refrigerator in space #4b. 15A NCAC 18A .2806(j)(2) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. The diaper cream in space #4b did not have a parent authorization form. 10A NCAC 09 .0803(1)(a & b) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. The health questionnaire for staff member K.N. expired on 6/2/23. .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. The emergency information form for staff member K.N. was not completed annually and had expired on 6/5/23. .0701(a) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. Staff member, K.N. did not complete the required on-going training hours. .1103(a) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. A shelter-in-place or lockdown drill was not completed as required for April 2024. .0604(u);.0302(d)(8) 1812 The center did not complete an EPR Plan within four months of completing the EPR in Child Care training and/or the Plan was not completed on a template provided by the Division. The facility's EPR plan was not available for review during the visit. .0607(c) All violations documented above must be corrected immediately. A letter of compliance will need to be sent to me stating how each violation was corrected. Include the violation number, statement of compliance, license ID and your signature in the letter. Your compliance letter must be received, via email, by July 9, 2024. If needed, send your letter to: Stephanie Palmer PO Box 481335 Charlotte, NC 28269 Technical Assistance/Resources: • During the visit, I reminded Ms. Davis that this facility is in cohort #1 with a prep year of 7/1/23-6/30/24 and a reassessment year of 7/1/24-6/30/25. • During the visit, I discussed with Ms. Crystal Wages, owner/administrator and Ms. Davis the water testing requirements and encouraged her to complete the pre-enrollment process and obtain the water sample kits. • During the visit, I discussed with Ms. Davis the importance of teachers putting dates on their activity plans. • During the visit, I discussed with Ms. Wages and Ms. Davis regarding the facility’s status on the Secretary of State’s website. Ms. Wages addressed the issue during the visit and will check the site to make sure that her status has been updated to active and current. • During the visit, Ms. Davis asked a question regarding handwashing procedures. We reviewed rule .2803 on page 4 in the sanitation rules. • During the visit, I discussed the requirements for the health and safety trainings with Ms. Davis. I reminded her to check to make sure that all 11 topics are covered by each staff member. Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest updates. If you have questions or need further assistance, please contact me at 980-867-8005 or via email at stephanie.palmer@dhhs.nc.gov. Stephanie Palmer Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: ratio. Open / not marked corrected.

10A NCAC 09 .0701 · Violation

Name of Operation: FUN-N-LEARNING Facility ID: 84000063 Consultant: STEPHANIE PALMER Operation Type: Center Case Number: Visit Date: 1/17/2024 Number Present: 28 Completed Date: 1/17/2024 Age: From 0 To 4 Total Minutes: 150 Time In: 10:45 AM Time Out: 01:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of this visit was to monitor applicable child care rules during a routine unannounced visit. This facility operates with a four-star rated license and the compliance history percentage prior to this visit was 89%. Upon arrival, I was greeted by Ms. Crystal Wages, owner/administrator. I stated the reason for the visit. Ms. Wages assisted me with today’s visit. The following was monitored during this visit: supervision, staff/child ratio, safety, adequate/approved space, program records, new staff records, license posted, permit restrictions, discipline and storage of hazardous products and medications. There were a total of twenty-eight (28) children present during the visit. I observed children engaged in circle time, choice activities and the individual needs of the infants and young toddlers were being met by the teacher. The last sanitation inspection was on 8/15/23 with twenty-two (22) demerits and an approved classification. The last fire inspection was conducted on 7/6/23. Medication is administered at this facility. The storage of the diaper creams was monitored and found to be in compliance with NC Child care rules. There were two (2) new staff members hired since the facility’s last annual compliance visit on 6/28/23. The staff files were monitored for compliance with NC Child Care rules. During the visit, the child care consultant monitored the ABCMS system for qualification of E. Alexander. The system showed that this employee is qualified for employment and valid through 9/18/28. The violations cited during the visit were discussed with Ms. Wages and documented in the visit summary. The following violations were observed during the visit: Violation Number Comment Rule 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. Staff member, E.A. did not have a medical report on file. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. Staff member, E.A. did not have TB results on file for review. .0701(a) 1043 All staff records, except financial records, were not made available for review. Staff member E.A. did not have a file available for review. G.S. 110-91( 9) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Staff member, C.B. did not complete the required first aid certification that was due October 2023. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Staff member, C.B. did not complete the required cpr certification that was due October 2023. .1102(d) 1757 A valid qualification letter was not on file and available to review at the facility. Staff member, E.Alexander did not have a valid qualification letter on file for review. G.S. 110-90.2(b) & (d) & .2703(e) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Staff member C.B. did not complete the required training that was due by October 2023. .1102(g) All violations documented above must be corrected immediately. A letter needs to be sent to me stating how each violation was corrected and how compliance will be maintained in the future. Please include the violation number, statement of compliance, license ID and your signature in the letter. Your compliance letter must be received, via email by January 31, 2024. If needed, send your letter to: Stephanie Palmer PO Box 481335 Charlotte, NC 28269 Technical Assistance/Resources: • I reminded Ms. Wages that her facility is in cohort #1 with a prep year of 7/1/23-6/30-24 and a reassessment year of 7/1/24-6/30/25. I discussed the options available such as a prep year assessment, TA from Stanly Co Partnership and making sure that all staff are up to date in WORKS. Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest updates. If you have any questions or need further assistance, please contact me at 980-867-8005 or via email at Stephanie.palmer@dhhs.nc.gov. Stephanie Palmer Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

G.S. 110-90 · Violation

Name of Operation: FUN-N-LEARNING Facility ID: 84000063 Consultant: STEPHANIE PALMER Operation Type: Center Case Number: Visit Date: 1/17/2024 Number Present: 28 Completed Date: 1/17/2024 Age: From 0 To 4 Total Minutes: 150 Time In: 10:45 AM Time Out: 01:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of this visit was to monitor applicable child care rules during a routine unannounced visit. This facility operates with a four-star rated license and the compliance history percentage prior to this visit was 89%. Upon arrival, I was greeted by Ms. Crystal Wages, owner/administrator. I stated the reason for the visit. Ms. Wages assisted me with today’s visit. The following was monitored during this visit: supervision, staff/child ratio, safety, adequate/approved space, program records, new staff records, license posted, permit restrictions, discipline and storage of hazardous products and medications. There were a total of twenty-eight (28) children present during the visit. I observed children engaged in circle time, choice activities and the individual needs of the infants and young toddlers were being met by the teacher. The last sanitation inspection was on 8/15/23 with twenty-two (22) demerits and an approved classification. The last fire inspection was conducted on 7/6/23. Medication is administered at this facility. The storage of the diaper creams was monitored and found to be in compliance with NC Child care rules. There were two (2) new staff members hired since the facility’s last annual compliance visit on 6/28/23. The staff files were monitored for compliance with NC Child Care rules. During the visit, the child care consultant monitored the ABCMS system for qualification of E. Alexander. The system showed that this employee is qualified for employment and valid through 9/18/28. The violations cited during the visit were discussed with Ms. Wages and documented in the visit summary. The following violations were observed during the visit: Violation Number Comment Rule 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. Staff member, E.A. did not have a medical report on file. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. Staff member, E.A. did not have TB results on file for review. .0701(a) 1043 All staff records, except financial records, were not made available for review. Staff member E.A. did not have a file available for review. G.S. 110-91( 9) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Staff member, C.B. did not complete the required first aid certification that was due October 2023. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Staff member, C.B. did not complete the required cpr certification that was due October 2023. .1102(d) 1757 A valid qualification letter was not on file and available to review at the facility. Staff member, E.Alexander did not have a valid qualification letter on file for review. G.S. 110-90.2(b) & (d) & .2703(e) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Staff member C.B. did not complete the required training that was due by October 2023. .1102(g) All violations documented above must be corrected immediately. A letter needs to be sent to me stating how each violation was corrected and how compliance will be maintained in the future. Please include the violation number, statement of compliance, license ID and your signature in the letter. Your compliance letter must be received, via email by January 31, 2024. If needed, send your letter to: Stephanie Palmer PO Box 481335 Charlotte, NC 28269 Technical Assistance/Resources: • I reminded Ms. Wages that her facility is in cohort #1 with a prep year of 7/1/23-6/30-24 and a reassessment year of 7/1/24-6/30/25. I discussed the options available such as a prep year assessment, TA from Stanly Co Partnership and making sure that all staff are up to date in WORKS. Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest updates. If you have any questions or need further assistance, please contact me at 980-867-8005 or via email at Stephanie.palmer@dhhs.nc.gov. Stephanie Palmer Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: FUN-N-LEARNING Facility ID: 84000063 Consultant: STEPHANIE PALMER Operation Type: Center Case Number: Visit Date: 1/17/2024 Number Present: 28 Completed Date: 1/17/2024 Age: From 0 To 4 Total Minutes: 150 Time In: 10:45 AM Time Out: 01:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of this visit was to monitor applicable child care rules during a routine unannounced visit. This facility operates with a four-star rated license and the compliance history percentage prior to this visit was 89%. Upon arrival, I was greeted by Ms. Crystal Wages, owner/administrator. I stated the reason for the visit. Ms. Wages assisted me with today’s visit. The following was monitored during this visit: supervision, staff/child ratio, safety, adequate/approved space, program records, new staff records, license posted, permit restrictions, discipline and storage of hazardous products and medications. There were a total of twenty-eight (28) children present during the visit. I observed children engaged in circle time, choice activities and the individual needs of the infants and young toddlers were being met by the teacher. The last sanitation inspection was on 8/15/23 with twenty-two (22) demerits and an approved classification. The last fire inspection was conducted on 7/6/23. Medication is administered at this facility. The storage of the diaper creams was monitored and found to be in compliance with NC Child care rules. There were two (2) new staff members hired since the facility’s last annual compliance visit on 6/28/23. The staff files were monitored for compliance with NC Child Care rules. During the visit, the child care consultant monitored the ABCMS system for qualification of E. Alexander. The system showed that this employee is qualified for employment and valid through 9/18/28. The violations cited during the visit were discussed with Ms. Wages and documented in the visit summary. The following violations were observed during the visit: Violation Number Comment Rule 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. Staff member, E.A. did not have a medical report on file. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. Staff member, E.A. did not have TB results on file for review. .0701(a) 1043 All staff records, except financial records, were not made available for review. Staff member E.A. did not have a file available for review. G.S. 110-91( 9) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Staff member, C.B. did not complete the required first aid certification that was due October 2023. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Staff member, C.B. did not complete the required cpr certification that was due October 2023. .1102(d) 1757 A valid qualification letter was not on file and available to review at the facility. Staff member, E.Alexander did not have a valid qualification letter on file for review. G.S. 110-90.2(b) & (d) & .2703(e) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Staff member C.B. did not complete the required training that was due by October 2023. .1102(g) All violations documented above must be corrected immediately. A letter needs to be sent to me stating how each violation was corrected and how compliance will be maintained in the future. Please include the violation number, statement of compliance, license ID and your signature in the letter. Your compliance letter must be received, via email by January 31, 2024. If needed, send your letter to: Stephanie Palmer PO Box 481335 Charlotte, NC 28269 Technical Assistance/Resources: • I reminded Ms. Wages that her facility is in cohort #1 with a prep year of 7/1/23-6/30-24 and a reassessment year of 7/1/24-6/30/25. I discussed the options available such as a prep year assessment, TA from Stanly Co Partnership and making sure that all staff are up to date in WORKS. Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest updates. If you have any questions or need further assistance, please contact me at 980-867-8005 or via email at Stephanie.palmer@dhhs.nc.gov. Stephanie Palmer Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times