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Home › NC › Linville › Hugh Chapman Early Learning Center
331 Hospital Drive, Linville NC 28646 · License #06000086 · Center · Child Care Center
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10A NCAC 09 .3205 · Violation
Name of Operation: Hugh Chapman Early Learning Center Facility ID: 06000086 Consultant: MONICA HOUCK Operation Type: Center Case Number: Visit Date: 1/12/2026 Number Present: 15 Completed Date: 1/12/2026 Age: From 2 To 4 Total Minutes: 215 Time In: 09:55 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor compliance with all applicable child care requirements during the third temporary time period visit and review the voluntary rated license requirements. Jessica Sullins, Legal Operator/Administrator, was on-site and available to answer questions. A computerized visit summary was reviewed, signed, and a copy left with you. Currently this center operates with a Temporary License, issued for 9/2/25 and is effective through 3/2/26. The restrictions include daytime care only, children under 2.5 years old in rooms with direct exits only. Maximum capacity forty-five (45) children. The program began operation with children on 10/1/25. The Secretary of State website was checked today, and the organization, Young Men’s Christian Association of Avery County, is listed as active-current. If any changes to the program need to be made or you decide to sell the child care business, then you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. Approved Fire Inspection – 8/5/25, Daytime Care Only Superior Sanitation Inspection – 10/20/25 with eleven (11) demerits The children were observed in small and large group activities, indoor sand play, reading books, painting, and free play. Children are bringing their own snacks and lunch. Any missing components are supplemented by the center. The following violations of child care requirements were observed today: Violation Number Comment Rule 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Two (2) staff did not complete first aid training within 90 days of employment. One (1) staff began employment on 9/15/25 and one (1) staff began employment on 10/9/25. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Two (2) staff did not complete CPR training within 90 days of employment. One (1) staff began employment on 9/15/25 and one (1) staff began employment on 10/9/25. .1102(d) Technical assistance for correction plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement on or before 1/26/26. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: monica.houck@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education (DCDEE) Attn: Monica Houck 151 Creekview Rd, Hendersonville, NC 28792 Please call me at 828-243-2154, or email monica.houck@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. The compliance history for the facility prior to today’s visit was eighty-eight percent (88%). Achieving Compliance – rule references are noted in the cited violations *First Aid and CPR Training – Items #1048 and #1048 C.F. and N.G. must successfully complete CPR and First Aid training by 9/26/26. We discussed setting a date during orientation to allow enough time to meet the 90 day requirement. During the visit, you emailed MaryLee Yearick for any options for CPR and First Aid training within the next two weeks. You also found that the American Red Cross is offering a training on 1/30/26. Rated License Assessment: The program must maintain a 75% or higher compliance history score to be eligible for a 2-5 star rated license. We discussed you would be choosing the classroom and instructional quality pathway and referred to the SECTION .3200 - STANDARDS FOR TWO THROUGH FIVE STAR RATED LICENSES. The following would was verified to be in process or completed for the classroom and instructional quality pathway based on star level met. 10A NCAC 09 .3205 CLASSROOM AND INSTRUCTIONAL QUALITY PATHWAY FOR CHILD CARE CENTERS *You are choosing reduced staff/child ratios and enhanced space options at the five star level. 10A NCAC 09 .3209 REDUCED, ENHANCED STAFF/CHILD RATIOS FOR A RATED LICENSE FOR CHILD CARE CENTERS (a) This Rule shall apply to evaluating the staff/child ratios and maximum group sizes for a rated license for child care centers. (b) Enhanced staff/child ratio means that the center shall comply with the following staff/child ratios and maximum group sizes. Age Ratio Staff/Children Maximum Group Size 2 to 3 Years 1/8 16 3 to 4 Years 1/9 18 4 to 5 Years 1/12 24 5 to 6 Years 1/14 25 10A NCAC 09 .3210 ENHANCED SPACE REQUIRMENTS FOR CHILD CARE CENTERS In order for a child care center to meet enhanced space requirements: (1) There shall be at least 30 square feet inside space per child per the total licensed capacity and 100 square feet outside space for each child using the outdoor learning environment at any one time; and (2) There shall be an area that can be arranged for administrative and private conference activities. *Evidence of implementing family and community engagement foundational practices. The following was verified during the visit and the form was collected. *Required for two-star or higher. The parent handbook provides information that parents will receive text and email communication from the facility. *Required for two-star or higher. The parent handbook provides information to parents that parent/teacher conference will be provided at least two times per year. *Required for two-star or higher. In October 2025, the facility hosted an offrenda where parent’s brought in pictures of family members who had passed and parent’s shared their stores of the family members. *Required for two-star or higher. The parent participation plan outlines that there are opportunities for parent’s to volunteer throughout the year. *Required for two-star or higher. The foyer has resources for families when they enter or exit the building. One is a play and learn opportunities for families of the community and one is an option for free internet for those that quality. *C-1, there is a Teaching Strategies Family application that that allows teachers to provide videos of the child, classroom information, closures dates, etc. The families can share notes from home and respond to what teachers have sent to them through the app. *C-2, the foyer has resources for families when they enter or exit the building. There is a car seat safety brochure, a flyer from the partnership regarding the resource library, free community tax preparation, etc. *EL-2, the facility conducts facility tours, providing opportunities for children and parents to see the classroom and meet the teachers. If the family decides to enroll their child, they are provided an enrollment packet and opportunity to work through the enrollment packet with the administrator. *EO-3, the center administrator has partnered with MaryLee Yearick for an annual opportunity for staff to participate in a special math training and a support group for single dads, as well as the Triple P training for parents and/or teachers. *Evidence of implementing continuous quality improvement (CQI) plans for the facility and individual staff. The CQI plan for the facility has been started and is in process; the form was collected during the visit. The facility CQI plan must be completed on or before 9/2/26. The individual CQI plans for five (5) of the nine (9) staff have been started and are in process. The staff CQI plans must be completed by each staff member’s one year of employment. Reminder that the CQI plans are continuous and once one is completed, another must be started to meet this annual requirement. *Evidence of the administrator and all lead teachers completing training related to the curriculum and formative assessment tool that is used by the center with children. Training certificates for Teaching Strategies were available for review for the administrator and two (2) of the three (3) lead teachers. Plan to email the third lead teacher's certificate for review on or before 1/26/26. *Evidence of the administrator participating in one activity regarding classroom and instructional quality practices as outlined in the child care rule .3205 (f,10). You stated you plan to complete 0.5 continuing education units (CEU). Reminder that this is annual requirement and must be completed on or before your one year of employment, and every year thereafter. * Evidence of all lead teachers participating in one activity regarding classroom and instructional quality practices as outlined in the child care rule .3205 (f, 11). You stated the lead teachers plan to complete five (5) hours of mentoring. Reminder that this is annual requirement and must be completed on or before each staff member’s year of employment, and every year thereafter. *Staff education evaluation of fifty percent (50%) of lead teachers and fifty percent (50%) of other educators resulting in staff education at the five star level. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submitted an official transcript (if applicable) and applied for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. *J. Sullins, Administrator, has been evaluated and is qualified as a Level III Administrator. *M. Puckett, Lead Teacher, has been evaluated and is qualified as a lead teacher with a BA/BS or higher in EC/CD. *C. Smith, Lead Teacher, has been evaluated and is qualified as a lead teacher with the DCDEE NC EC Equivalency Certificate and 30 semester hours in ECE. *A .Pedraza, Lead Teacher, has been evaluated and is qualified as a lead teacher with the NC Early Childhood Credential (NCECC). *J. Collins, Teacher, has been evaluated and is qualified as a lead teacher with a 4 Year Degree/Other with receipt of 12 semester hours in EC/CD and an additional 15 semester hours in ECE. *N. Goudy, Teacher, has been evaluated and is qualified as a lead teacher with the NCECC. *A. Buchanan, Teacher, has been evaluated and is qualified as a lead teacher with a 2 year degree in ECE. *Evidence of implementing a curriculum that has been approved by the Commission. The curriculum implemented Creative Curriculum. It was verified during the visit that each of the three (3) classrooms were implementing the Creative Curriculum as activity plans and parent/teacher conference preparations. *Evidence of conducting on-going formative assessments that have been approved by the Commission and sharing results with parents at least twice annually. The approved assessment used is GOLD by Teaching Strategies. It was verified during the visit that on-going formative assessments were in process of being shared with parents in the weeks of 1/5/26 and 1/12/26, and will be shared again with parents in March 2026. Evidence of observations being completed were verified through the Teaching Strategies application, Smart Teach. There were pictures and anecdotal notes. Based on verification of requirements in the .3205 section of the child care rules, a five-star license has been earned. After final review, a different star level may be determined. Any discrepancies would be reviewed with you. A rated license is evaluated every three years and the facility will be due again for a rated license assessment by March 2029. At each annual compliance visit, rated license components chosen will be monitored for meeting compliance. The recognition of quality initiatives was not ready for verification during the visit today. We discussed you could email the form and verification of how each item selected is met. The deadline to email is 1/26/26. Consultation: We reviewed the manufacturer’s instructions for the portable play equipment located on both playgrounds. The manufacturer’s instructions details the fall zone areas but just states to have adequate surfacing without providing the number of inches. Both playgrounds have mulch surfacing. Lee Marshall, Child Care Consultant, will be assigned to your facility after the rated license is issued. You may contact Ms. Marshall at 828-434-0236 or lee.marshall@dhhs.nc.gov. An annual compliance visit would be conducted no later than September 2026. Please continue to visit DCDEE’s website to get the latest information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at monica.houck@dhhs.nc.gov or 828.243.2154, or my supervisor, Bonnie Mathis at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Generated from this facility's specific inspection record
Data synced from North Carolina's child care licensing agency on Jul 9, 2026 · Report an error
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09 .3209 · Violation
Name of Operation: Hugh Chapman Early Learning Center Facility ID: 06000086 Consultant: MONICA HOUCK Operation Type: Center Case Number: Visit Date: 1/12/2026 Number Present: 15 Completed Date: 1/12/2026 Age: From 2 To 4 Total Minutes: 215 Time In: 09:55 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor compliance with all applicable child care requirements during the third temporary time period visit and review the voluntary rated license requirements. Jessica Sullins, Legal Operator/Administrator, was on-site and available to answer questions. A computerized visit summary was reviewed, signed, and a copy left with you. Currently this center operates with a Temporary License, issued for 9/2/25 and is effective through 3/2/26. The restrictions include daytime care only, children under 2.5 years old in rooms with direct exits only. Maximum capacity forty-five (45) children. The program began operation with children on 10/1/25. The Secretary of State website was checked today, and the organization, Young Men’s Christian Association of Avery County, is listed as active-current. If any changes to the program need to be made or you decide to sell the child care business, then you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. Approved Fire Inspection – 8/5/25, Daytime Care Only Superior Sanitation Inspection – 10/20/25 with eleven (11) demerits The children were observed in small and large group activities, indoor sand play, reading books, painting, and free play. Children are bringing their own snacks and lunch. Any missing components are supplemented by the center. The following violations of child care requirements were observed today: Violation Number Comment Rule 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Two (2) staff did not complete first aid training within 90 days of employment. One (1) staff began employment on 9/15/25 and one (1) staff began employment on 10/9/25. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Two (2) staff did not complete CPR training within 90 days of employment. One (1) staff began employment on 9/15/25 and one (1) staff began employment on 10/9/25. .1102(d) Technical assistance for correction plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement on or before 1/26/26. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: monica.houck@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education (DCDEE) Attn: Monica Houck 151 Creekview Rd, Hendersonville, NC 28792 Please call me at 828-243-2154, or email monica.houck@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. The compliance history for the facility prior to today’s visit was eighty-eight percent (88%). Achieving Compliance – rule references are noted in the cited violations *First Aid and CPR Training – Items #1048 and #1048 C.F. and N.G. must successfully complete CPR and First Aid training by 9/26/26. We discussed setting a date during orientation to allow enough time to meet the 90 day requirement. During the visit, you emailed MaryLee Yearick for any options for CPR and First Aid training within the next two weeks. You also found that the American Red Cross is offering a training on 1/30/26. Rated License Assessment: The program must maintain a 75% or higher compliance history score to be eligible for a 2-5 star rated license. We discussed you would be choosing the classroom and instructional quality pathway and referred to the SECTION .3200 - STANDARDS FOR TWO THROUGH FIVE STAR RATED LICENSES. The following would was verified to be in process or completed for the classroom and instructional quality pathway based on star level met. 10A NCAC 09 .3205 CLASSROOM AND INSTRUCTIONAL QUALITY PATHWAY FOR CHILD CARE CENTERS *You are choosing reduced staff/child ratios and enhanced space options at the five star level. 10A NCAC 09 .3209 REDUCED, ENHANCED STAFF/CHILD RATIOS FOR A RATED LICENSE FOR CHILD CARE CENTERS (a) This Rule shall apply to evaluating the staff/child ratios and maximum group sizes for a rated license for child care centers. (b) Enhanced staff/child ratio means that the center shall comply with the following staff/child ratios and maximum group sizes. Age Ratio Staff/Children Maximum Group Size 2 to 3 Years 1/8 16 3 to 4 Years 1/9 18 4 to 5 Years 1/12 24 5 to 6 Years 1/14 25 10A NCAC 09 .3210 ENHANCED SPACE REQUIRMENTS FOR CHILD CARE CENTERS In order for a child care center to meet enhanced space requirements: (1) There shall be at least 30 square feet inside space per child per the total licensed capacity and 100 square feet outside space for each child using the outdoor learning environment at any one time; and (2) There shall be an area that can be arranged for administrative and private conference activities. *Evidence of implementing family and community engagement foundational practices. The following was verified during the visit and the form was collected. *Required for two-star or higher. The parent handbook provides information that parents will receive text and email communication from the facility. *Required for two-star or higher. The parent handbook provides information to parents that parent/teacher conference will be provided at least two times per year. *Required for two-star or higher. In October 2025, the facility hosted an offrenda where parent’s brought in pictures of family members who had passed and parent’s shared their stores of the family members. *Required for two-star or higher. The parent participation plan outlines that there are opportunities for parent’s to volunteer throughout the year. *Required for two-star or higher. The foyer has resources for families when they enter or exit the building. One is a play and learn opportunities for families of the community and one is an option for free internet for those that quality. *C-1, there is a Teaching Strategies Family application that that allows teachers to provide videos of the child, classroom information, closures dates, etc. The families can share notes from home and respond to what teachers have sent to them through the app. *C-2, the foyer has resources for families when they enter or exit the building. There is a car seat safety brochure, a flyer from the partnership regarding the resource library, free community tax preparation, etc. *EL-2, the facility conducts facility tours, providing opportunities for children and parents to see the classroom and meet the teachers. If the family decides to enroll their child, they are provided an enrollment packet and opportunity to work through the enrollment packet with the administrator. *EO-3, the center administrator has partnered with MaryLee Yearick for an annual opportunity for staff to participate in a special math training and a support group for single dads, as well as the Triple P training for parents and/or teachers. *Evidence of implementing continuous quality improvement (CQI) plans for the facility and individual staff. The CQI plan for the facility has been started and is in process; the form was collected during the visit. The facility CQI plan must be completed on or before 9/2/26. The individual CQI plans for five (5) of the nine (9) staff have been started and are in process. The staff CQI plans must be completed by each staff member’s one year of employment. Reminder that the CQI plans are continuous and once one is completed, another must be started to meet this annual requirement. *Evidence of the administrator and all lead teachers completing training related to the curriculum and formative assessment tool that is used by the center with children. Training certificates for Teaching Strategies were available for review for the administrator and two (2) of the three (3) lead teachers. Plan to email the third lead teacher's certificate for review on or before 1/26/26. *Evidence of the administrator participating in one activity regarding classroom and instructional quality practices as outlined in the child care rule .3205 (f,10). You stated you plan to complete 0.5 continuing education units (CEU). Reminder that this is annual requirement and must be completed on or before your one year of employment, and every year thereafter. * Evidence of all lead teachers participating in one activity regarding classroom and instructional quality practices as outlined in the child care rule .3205 (f, 11). You stated the lead teachers plan to complete five (5) hours of mentoring. Reminder that this is annual requirement and must be completed on or before each staff member’s year of employment, and every year thereafter. *Staff education evaluation of fifty percent (50%) of lead teachers and fifty percent (50%) of other educators resulting in staff education at the five star level. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submitted an official transcript (if applicable) and applied for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. *J. Sullins, Administrator, has been evaluated and is qualified as a Level III Administrator. *M. Puckett, Lead Teacher, has been evaluated and is qualified as a lead teacher with a BA/BS or higher in EC/CD. *C. Smith, Lead Teacher, has been evaluated and is qualified as a lead teacher with the DCDEE NC EC Equivalency Certificate and 30 semester hours in ECE. *A .Pedraza, Lead Teacher, has been evaluated and is qualified as a lead teacher with the NC Early Childhood Credential (NCECC). *J. Collins, Teacher, has been evaluated and is qualified as a lead teacher with a 4 Year Degree/Other with receipt of 12 semester hours in EC/CD and an additional 15 semester hours in ECE. *N. Goudy, Teacher, has been evaluated and is qualified as a lead teacher with the NCECC. *A. Buchanan, Teacher, has been evaluated and is qualified as a lead teacher with a 2 year degree in ECE. *Evidence of implementing a curriculum that has been approved by the Commission. The curriculum implemented Creative Curriculum. It was verified during the visit that each of the three (3) classrooms were implementing the Creative Curriculum as activity plans and parent/teacher conference preparations. *Evidence of conducting on-going formative assessments that have been approved by the Commission and sharing results with parents at least twice annually. The approved assessment used is GOLD by Teaching Strategies. It was verified during the visit that on-going formative assessments were in process of being shared with parents in the weeks of 1/5/26 and 1/12/26, and will be shared again with parents in March 2026. Evidence of observations being completed were verified through the Teaching Strategies application, Smart Teach. There were pictures and anecdotal notes. Based on verification of requirements in the .3205 section of the child care rules, a five-star license has been earned. After final review, a different star level may be determined. Any discrepancies would be reviewed with you. A rated license is evaluated every three years and the facility will be due again for a rated license assessment by March 2029. At each annual compliance visit, rated license components chosen will be monitored for meeting compliance. The recognition of quality initiatives was not ready for verification during the visit today. We discussed you could email the form and verification of how each item selected is met. The deadline to email is 1/26/26. Consultation: We reviewed the manufacturer’s instructions for the portable play equipment located on both playgrounds. The manufacturer’s instructions details the fall zone areas but just states to have adequate surfacing without providing the number of inches. Both playgrounds have mulch surfacing. Lee Marshall, Child Care Consultant, will be assigned to your facility after the rated license is issued. You may contact Ms. Marshall at 828-434-0236 or lee.marshall@dhhs.nc.gov. An annual compliance visit would be conducted no later than September 2026. Please continue to visit DCDEE’s website to get the latest information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at monica.houck@dhhs.nc.gov or 828.243.2154, or my supervisor, Bonnie Mathis at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09 .3210 · Violation
Name of Operation: Hugh Chapman Early Learning Center Facility ID: 06000086 Consultant: MONICA HOUCK Operation Type: Center Case Number: Visit Date: 1/12/2026 Number Present: 15 Completed Date: 1/12/2026 Age: From 2 To 4 Total Minutes: 215 Time In: 09:55 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor compliance with all applicable child care requirements during the third temporary time period visit and review the voluntary rated license requirements. Jessica Sullins, Legal Operator/Administrator, was on-site and available to answer questions. A computerized visit summary was reviewed, signed, and a copy left with you. Currently this center operates with a Temporary License, issued for 9/2/25 and is effective through 3/2/26. The restrictions include daytime care only, children under 2.5 years old in rooms with direct exits only. Maximum capacity forty-five (45) children. The program began operation with children on 10/1/25. The Secretary of State website was checked today, and the organization, Young Men’s Christian Association of Avery County, is listed as active-current. If any changes to the program need to be made or you decide to sell the child care business, then you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. Approved Fire Inspection – 8/5/25, Daytime Care Only Superior Sanitation Inspection – 10/20/25 with eleven (11) demerits The children were observed in small and large group activities, indoor sand play, reading books, painting, and free play. Children are bringing their own snacks and lunch. Any missing components are supplemented by the center. The following violations of child care requirements were observed today: Violation Number Comment Rule 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Two (2) staff did not complete first aid training within 90 days of employment. One (1) staff began employment on 9/15/25 and one (1) staff began employment on 10/9/25. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Two (2) staff did not complete CPR training within 90 days of employment. One (1) staff began employment on 9/15/25 and one (1) staff began employment on 10/9/25. .1102(d) Technical assistance for correction plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement on or before 1/26/26. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: monica.houck@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education (DCDEE) Attn: Monica Houck 151 Creekview Rd, Hendersonville, NC 28792 Please call me at 828-243-2154, or email monica.houck@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. The compliance history for the facility prior to today’s visit was eighty-eight percent (88%). Achieving Compliance – rule references are noted in the cited violations *First Aid and CPR Training – Items #1048 and #1048 C.F. and N.G. must successfully complete CPR and First Aid training by 9/26/26. We discussed setting a date during orientation to allow enough time to meet the 90 day requirement. During the visit, you emailed MaryLee Yearick for any options for CPR and First Aid training within the next two weeks. You also found that the American Red Cross is offering a training on 1/30/26. Rated License Assessment: The program must maintain a 75% or higher compliance history score to be eligible for a 2-5 star rated license. We discussed you would be choosing the classroom and instructional quality pathway and referred to the SECTION .3200 - STANDARDS FOR TWO THROUGH FIVE STAR RATED LICENSES. The following would was verified to be in process or completed for the classroom and instructional quality pathway based on star level met. 10A NCAC 09 .3205 CLASSROOM AND INSTRUCTIONAL QUALITY PATHWAY FOR CHILD CARE CENTERS *You are choosing reduced staff/child ratios and enhanced space options at the five star level. 10A NCAC 09 .3209 REDUCED, ENHANCED STAFF/CHILD RATIOS FOR A RATED LICENSE FOR CHILD CARE CENTERS (a) This Rule shall apply to evaluating the staff/child ratios and maximum group sizes for a rated license for child care centers. (b) Enhanced staff/child ratio means that the center shall comply with the following staff/child ratios and maximum group sizes. Age Ratio Staff/Children Maximum Group Size 2 to 3 Years 1/8 16 3 to 4 Years 1/9 18 4 to 5 Years 1/12 24 5 to 6 Years 1/14 25 10A NCAC 09 .3210 ENHANCED SPACE REQUIRMENTS FOR CHILD CARE CENTERS In order for a child care center to meet enhanced space requirements: (1) There shall be at least 30 square feet inside space per child per the total licensed capacity and 100 square feet outside space for each child using the outdoor learning environment at any one time; and (2) There shall be an area that can be arranged for administrative and private conference activities. *Evidence of implementing family and community engagement foundational practices. The following was verified during the visit and the form was collected. *Required for two-star or higher. The parent handbook provides information that parents will receive text and email communication from the facility. *Required for two-star or higher. The parent handbook provides information to parents that parent/teacher conference will be provided at least two times per year. *Required for two-star or higher. In October 2025, the facility hosted an offrenda where parent’s brought in pictures of family members who had passed and parent’s shared their stores of the family members. *Required for two-star or higher. The parent participation plan outlines that there are opportunities for parent’s to volunteer throughout the year. *Required for two-star or higher. The foyer has resources for families when they enter or exit the building. One is a play and learn opportunities for families of the community and one is an option for free internet for those that quality. *C-1, there is a Teaching Strategies Family application that that allows teachers to provide videos of the child, classroom information, closures dates, etc. The families can share notes from home and respond to what teachers have sent to them through the app. *C-2, the foyer has resources for families when they enter or exit the building. There is a car seat safety brochure, a flyer from the partnership regarding the resource library, free community tax preparation, etc. *EL-2, the facility conducts facility tours, providing opportunities for children and parents to see the classroom and meet the teachers. If the family decides to enroll their child, they are provided an enrollment packet and opportunity to work through the enrollment packet with the administrator. *EO-3, the center administrator has partnered with MaryLee Yearick for an annual opportunity for staff to participate in a special math training and a support group for single dads, as well as the Triple P training for parents and/or teachers. *Evidence of implementing continuous quality improvement (CQI) plans for the facility and individual staff. The CQI plan for the facility has been started and is in process; the form was collected during the visit. The facility CQI plan must be completed on or before 9/2/26. The individual CQI plans for five (5) of the nine (9) staff have been started and are in process. The staff CQI plans must be completed by each staff member’s one year of employment. Reminder that the CQI plans are continuous and once one is completed, another must be started to meet this annual requirement. *Evidence of the administrator and all lead teachers completing training related to the curriculum and formative assessment tool that is used by the center with children. Training certificates for Teaching Strategies were available for review for the administrator and two (2) of the three (3) lead teachers. Plan to email the third lead teacher's certificate for review on or before 1/26/26. *Evidence of the administrator participating in one activity regarding classroom and instructional quality practices as outlined in the child care rule .3205 (f,10). You stated you plan to complete 0.5 continuing education units (CEU). Reminder that this is annual requirement and must be completed on or before your one year of employment, and every year thereafter. * Evidence of all lead teachers participating in one activity regarding classroom and instructional quality practices as outlined in the child care rule .3205 (f, 11). You stated the lead teachers plan to complete five (5) hours of mentoring. Reminder that this is annual requirement and must be completed on or before each staff member’s year of employment, and every year thereafter. *Staff education evaluation of fifty percent (50%) of lead teachers and fifty percent (50%) of other educators resulting in staff education at the five star level. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submitted an official transcript (if applicable) and applied for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. *J. Sullins, Administrator, has been evaluated and is qualified as a Level III Administrator. *M. Puckett, Lead Teacher, has been evaluated and is qualified as a lead teacher with a BA/BS or higher in EC/CD. *C. Smith, Lead Teacher, has been evaluated and is qualified as a lead teacher with the DCDEE NC EC Equivalency Certificate and 30 semester hours in ECE. *A .Pedraza, Lead Teacher, has been evaluated and is qualified as a lead teacher with the NC Early Childhood Credential (NCECC). *J. Collins, Teacher, has been evaluated and is qualified as a lead teacher with a 4 Year Degree/Other with receipt of 12 semester hours in EC/CD and an additional 15 semester hours in ECE. *N. Goudy, Teacher, has been evaluated and is qualified as a lead teacher with the NCECC. *A. Buchanan, Teacher, has been evaluated and is qualified as a lead teacher with a 2 year degree in ECE. *Evidence of implementing a curriculum that has been approved by the Commission. The curriculum implemented Creative Curriculum. It was verified during the visit that each of the three (3) classrooms were implementing the Creative Curriculum as activity plans and parent/teacher conference preparations. *Evidence of conducting on-going formative assessments that have been approved by the Commission and sharing results with parents at least twice annually. The approved assessment used is GOLD by Teaching Strategies. It was verified during the visit that on-going formative assessments were in process of being shared with parents in the weeks of 1/5/26 and 1/12/26, and will be shared again with parents in March 2026. Evidence of observations being completed were verified through the Teaching Strategies application, Smart Teach. There were pictures and anecdotal notes. Based on verification of requirements in the .3205 section of the child care rules, a five-star license has been earned. After final review, a different star level may be determined. Any discrepancies would be reviewed with you. A rated license is evaluated every three years and the facility will be due again for a rated license assessment by March 2029. At each annual compliance visit, rated license components chosen will be monitored for meeting compliance. The recognition of quality initiatives was not ready for verification during the visit today. We discussed you could email the form and verification of how each item selected is met. The deadline to email is 1/26/26. Consultation: We reviewed the manufacturer’s instructions for the portable play equipment located on both playgrounds. The manufacturer’s instructions details the fall zone areas but just states to have adequate surfacing without providing the number of inches. Both playgrounds have mulch surfacing. Lee Marshall, Child Care Consultant, will be assigned to your facility after the rated license is issued. You may contact Ms. Marshall at 828-434-0236 or lee.marshall@dhhs.nc.gov. An annual compliance visit would be conducted no later than September 2026. Please continue to visit DCDEE’s website to get the latest information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at monica.houck@dhhs.nc.gov or 828.243.2154, or my supervisor, Bonnie Mathis at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
G.S. 110-90 · Violation
Name of Operation: Hugh Chapman Early Learning Center Facility ID: 06000086 Consultant: MONICA HOUCK Operation Type: Center Case Number: Visit Date: 1/12/2026 Number Present: 15 Completed Date: 1/12/2026 Age: From 2 To 4 Total Minutes: 215 Time In: 09:55 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor compliance with all applicable child care requirements during the third temporary time period visit and review the voluntary rated license requirements. Jessica Sullins, Legal Operator/Administrator, was on-site and available to answer questions. A computerized visit summary was reviewed, signed, and a copy left with you. Currently this center operates with a Temporary License, issued for 9/2/25 and is effective through 3/2/26. The restrictions include daytime care only, children under 2.5 years old in rooms with direct exits only. Maximum capacity forty-five (45) children. The program began operation with children on 10/1/25. The Secretary of State website was checked today, and the organization, Young Men’s Christian Association of Avery County, is listed as active-current. If any changes to the program need to be made or you decide to sell the child care business, then you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. Approved Fire Inspection – 8/5/25, Daytime Care Only Superior Sanitation Inspection – 10/20/25 with eleven (11) demerits The children were observed in small and large group activities, indoor sand play, reading books, painting, and free play. Children are bringing their own snacks and lunch. Any missing components are supplemented by the center. The following violations of child care requirements were observed today: Violation Number Comment Rule 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Two (2) staff did not complete first aid training within 90 days of employment. One (1) staff began employment on 9/15/25 and one (1) staff began employment on 10/9/25. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Two (2) staff did not complete CPR training within 90 days of employment. One (1) staff began employment on 9/15/25 and one (1) staff began employment on 10/9/25. .1102(d) Technical assistance for correction plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement on or before 1/26/26. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: monica.houck@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education (DCDEE) Attn: Monica Houck 151 Creekview Rd, Hendersonville, NC 28792 Please call me at 828-243-2154, or email monica.houck@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. The compliance history for the facility prior to today’s visit was eighty-eight percent (88%). Achieving Compliance – rule references are noted in the cited violations *First Aid and CPR Training – Items #1048 and #1048 C.F. and N.G. must successfully complete CPR and First Aid training by 9/26/26. We discussed setting a date during orientation to allow enough time to meet the 90 day requirement. During the visit, you emailed MaryLee Yearick for any options for CPR and First Aid training within the next two weeks. You also found that the American Red Cross is offering a training on 1/30/26. Rated License Assessment: The program must maintain a 75% or higher compliance history score to be eligible for a 2-5 star rated license. We discussed you would be choosing the classroom and instructional quality pathway and referred to the SECTION .3200 - STANDARDS FOR TWO THROUGH FIVE STAR RATED LICENSES. The following would was verified to be in process or completed for the classroom and instructional quality pathway based on star level met. 10A NCAC 09 .3205 CLASSROOM AND INSTRUCTIONAL QUALITY PATHWAY FOR CHILD CARE CENTERS *You are choosing reduced staff/child ratios and enhanced space options at the five star level. 10A NCAC 09 .3209 REDUCED, ENHANCED STAFF/CHILD RATIOS FOR A RATED LICENSE FOR CHILD CARE CENTERS (a) This Rule shall apply to evaluating the staff/child ratios and maximum group sizes for a rated license for child care centers. (b) Enhanced staff/child ratio means that the center shall comply with the following staff/child ratios and maximum group sizes. Age Ratio Staff/Children Maximum Group Size 2 to 3 Years 1/8 16 3 to 4 Years 1/9 18 4 to 5 Years 1/12 24 5 to 6 Years 1/14 25 10A NCAC 09 .3210 ENHANCED SPACE REQUIRMENTS FOR CHILD CARE CENTERS In order for a child care center to meet enhanced space requirements: (1) There shall be at least 30 square feet inside space per child per the total licensed capacity and 100 square feet outside space for each child using the outdoor learning environment at any one time; and (2) There shall be an area that can be arranged for administrative and private conference activities. *Evidence of implementing family and community engagement foundational practices. The following was verified during the visit and the form was collected. *Required for two-star or higher. The parent handbook provides information that parents will receive text and email communication from the facility. *Required for two-star or higher. The parent handbook provides information to parents that parent/teacher conference will be provided at least two times per year. *Required for two-star or higher. In October 2025, the facility hosted an offrenda where parent’s brought in pictures of family members who had passed and parent’s shared their stores of the family members. *Required for two-star or higher. The parent participation plan outlines that there are opportunities for parent’s to volunteer throughout the year. *Required for two-star or higher. The foyer has resources for families when they enter or exit the building. One is a play and learn opportunities for families of the community and one is an option for free internet for those that quality. *C-1, there is a Teaching Strategies Family application that that allows teachers to provide videos of the child, classroom information, closures dates, etc. The families can share notes from home and respond to what teachers have sent to them through the app. *C-2, the foyer has resources for families when they enter or exit the building. There is a car seat safety brochure, a flyer from the partnership regarding the resource library, free community tax preparation, etc. *EL-2, the facility conducts facility tours, providing opportunities for children and parents to see the classroom and meet the teachers. If the family decides to enroll their child, they are provided an enrollment packet and opportunity to work through the enrollment packet with the administrator. *EO-3, the center administrator has partnered with MaryLee Yearick for an annual opportunity for staff to participate in a special math training and a support group for single dads, as well as the Triple P training for parents and/or teachers. *Evidence of implementing continuous quality improvement (CQI) plans for the facility and individual staff. The CQI plan for the facility has been started and is in process; the form was collected during the visit. The facility CQI plan must be completed on or before 9/2/26. The individual CQI plans for five (5) of the nine (9) staff have been started and are in process. The staff CQI plans must be completed by each staff member’s one year of employment. Reminder that the CQI plans are continuous and once one is completed, another must be started to meet this annual requirement. *Evidence of the administrator and all lead teachers completing training related to the curriculum and formative assessment tool that is used by the center with children. Training certificates for Teaching Strategies were available for review for the administrator and two (2) of the three (3) lead teachers. Plan to email the third lead teacher's certificate for review on or before 1/26/26. *Evidence of the administrator participating in one activity regarding classroom and instructional quality practices as outlined in the child care rule .3205 (f,10). You stated you plan to complete 0.5 continuing education units (CEU). Reminder that this is annual requirement and must be completed on or before your one year of employment, and every year thereafter. * Evidence of all lead teachers participating in one activity regarding classroom and instructional quality practices as outlined in the child care rule .3205 (f, 11). You stated the lead teachers plan to complete five (5) hours of mentoring. Reminder that this is annual requirement and must be completed on or before each staff member’s year of employment, and every year thereafter. *Staff education evaluation of fifty percent (50%) of lead teachers and fifty percent (50%) of other educators resulting in staff education at the five star level. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submitted an official transcript (if applicable) and applied for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. *J. Sullins, Administrator, has been evaluated and is qualified as a Level III Administrator. *M. Puckett, Lead Teacher, has been evaluated and is qualified as a lead teacher with a BA/BS or higher in EC/CD. *C. Smith, Lead Teacher, has been evaluated and is qualified as a lead teacher with the DCDEE NC EC Equivalency Certificate and 30 semester hours in ECE. *A .Pedraza, Lead Teacher, has been evaluated and is qualified as a lead teacher with the NC Early Childhood Credential (NCECC). *J. Collins, Teacher, has been evaluated and is qualified as a lead teacher with a 4 Year Degree/Other with receipt of 12 semester hours in EC/CD and an additional 15 semester hours in ECE. *N. Goudy, Teacher, has been evaluated and is qualified as a lead teacher with the NCECC. *A. Buchanan, Teacher, has been evaluated and is qualified as a lead teacher with a 2 year degree in ECE. *Evidence of implementing a curriculum that has been approved by the Commission. The curriculum implemented Creative Curriculum. It was verified during the visit that each of the three (3) classrooms were implementing the Creative Curriculum as activity plans and parent/teacher conference preparations. *Evidence of conducting on-going formative assessments that have been approved by the Commission and sharing results with parents at least twice annually. The approved assessment used is GOLD by Teaching Strategies. It was verified during the visit that on-going formative assessments were in process of being shared with parents in the weeks of 1/5/26 and 1/12/26, and will be shared again with parents in March 2026. Evidence of observations being completed were verified through the Teaching Strategies application, Smart Teach. There were pictures and anecdotal notes. Based on verification of requirements in the .3205 section of the child care rules, a five-star license has been earned. After final review, a different star level may be determined. Any discrepancies would be reviewed with you. A rated license is evaluated every three years and the facility will be due again for a rated license assessment by March 2029. At each annual compliance visit, rated license components chosen will be monitored for meeting compliance. The recognition of quality initiatives was not ready for verification during the visit today. We discussed you could email the form and verification of how each item selected is met. The deadline to email is 1/26/26. Consultation: We reviewed the manufacturer’s instructions for the portable play equipment located on both playgrounds. The manufacturer’s instructions details the fall zone areas but just states to have adequate surfacing without providing the number of inches. Both playgrounds have mulch surfacing. Lee Marshall, Child Care Consultant, will be assigned to your facility after the rated license is issued. You may contact Ms. Marshall at 828-434-0236 or lee.marshall@dhhs.nc.gov. An annual compliance visit would be conducted no later than September 2026. Please continue to visit DCDEE’s website to get the latest information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at monica.houck@dhhs.nc.gov or 828.243.2154, or my supervisor, Bonnie Mathis at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09 .0302 · Violation
Name of Operation: Hugh Chapman Early Learning Center Facility ID: 06000086 Consultant: GEORGIA MARSHALL Operation Type: Center Case Number: Visit Date: 12/3/2025 Number Present: 17 Completed Date: 12/3/2025 Age: From 2 To 5 Total Minutes: 300 Time In: 10:00 AM Time Out: 03:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor compliance with all applicable child care requirements during the second temporary time period visit. Jessica Sullins, Legal Operator/Administrator, was on-site and available to answer questions. A computerized visit summary was reviewed, signed, and a copy left with you. Currently this center operates with a Temporary License, issued for 9/2/25 and is effective through 3/2/26. The restrictions include daytime care only, children under 2.5 years old in rooms with direct exits only. Maximum capacity forty-five (45) children. The program began operation with children on 10/1/25. The Secretary of State website was checked today, and the organization, Young Men’s Christian Association of Avery County, is listed as active-current. If any changes to the program need to be made or you decide to sell the child care business, then you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. Approved Fire Inspection – 8/5/25, Daytime Care Only Superior Sanitation Inspection – 10/20/25 with eleven (11) demerits The last fire drill was 12/1/25. The last lock down drill was practiced on 10 /1/25 The children were observed playing in centers, exploring materials such as Play-Doh, playing with baby dolls and pretending to cook. One group went outside for a brief time, but it was very cold today and the mulch was frozen which eliminated them using the climbers. Ms. Sullins stated that all classrooms will go outside this afternoon. Children are bringing their own snacks and lunch. Any missing components are supplemented by the center. The program does not provide transportation or offer aquatic activities. There are twenty-six (26) children enrolled. Three (3) children’s files were monitored. There are nine (9) staff. Three (3) new staff have been hired since the last visit, and those three (3) staff files were monitored today, as well as three additional staff whose file had not been monitored yet. A total of six (6) staff files were monitored. The following violations of child care requirements were observed today: Violation Number Comment Rule 125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. There were children in all three (3) classrooms that were not signed out on various days. 10A NCAC 09 .0302(d)(4) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. One new employee (T.C.) did not have the required Emergency Information Form on file on or before the first day of work. .0701(a) Technical assistance for correction plan: Item #125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. *There were children in all three (3) classrooms that were not signed out on various days. We discussed that if parents forget to sign out a child, it is the teacher’s responsibility to sign them out. Item #1035 One new employee (T.C.) did not have the required Emergency Information Form on file on or before the first day of work. *We discussed having this form signed on or before the first day of work. All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement on or before 12/17/25. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: monica.houck@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education (DCDEE) Attn: Monica Houck 151 Creekview Rd, Hendersonville, NC 28792 Please call me at 828-243-2154, or email monica.houck@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. The compliance history for the facility prior to today’s visit was eighty-three percent (83%). Rated License Assessment: The program must maintain a 75% or higher compliance history score to be eligible for a 2-5 star rated license. We discussed you would be choosing the classroom and instructional quality pathway and referred to the SECTION .3200 - STANDARDS FOR TWO THROUGH FIVE STAR RATED LICENSES. The following would be completed for the classroom and instructional quality pathway based on star level met. During the third temporary time period all requirements would be verified. 10A NCAC 09 .3205 CLASSROOM AND INSTRUCTIONAL QUALITY PATHWAY FOR CHILD CARE CENTERS *Reduced/enhanced staff/child ratios and/or enhanced space options. *Staff education evaluation of fifty percent (50%) of lead teachers and fifty percent (50%) of other educators. *Evidence of implementing family and community engagement foundational practices. *We discussed keeping a binder or folder of all the family communication and engagement that they are practicing. *Evidence of implementing continuous quality improvement plans for the facility and individual staff. *Ms. Sullins stated that she is classroom observations this week and professional development plans for each teacher. *Evidence of implementing a curriculum that has been approved by the Commission. *This facility is using Creative Curriculum, Teaching Strategies Gold. *Evidence of conducting on-going formative assessments that have been approved by the Commission and sharing results with parents at least twice annually. *The Formative Assessments that the facility is using are also Teaching Strategies. Parent teacher conferences are planned to be completed by the end of December 2025. *Evidence of the administrator and all lead teachers completing training related to the curriculum and formative assessment tool that is used by the center with children. *Certificates are in each of the files. *Evidence of the administrator participating in one activity regarding classroom and instructional quality practices as outlined in the child care rule .3205 (f,10). *Administrator is going to get additional training hours than what is already required. * Evidence of all lead teachers participating in one activity regarding classroom and instructional quality practices as outlined in the child care rule .3205 (f, 11). *The administrator stated that she was going to be the coach/mentor for each of the lead teachers. She stated that she would begin to document it. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submitted an official transcript (if applicable) and applied for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. All staff must have education evaluated by WORKS on or before 1/16/26. *Jessica Sullins, Administrator, has been evaluated and is qualified as a Level III Administrator. *M. Puckett, Lead Teacher, has been evaluated and is qualified as a lead teacher with a BA/BS or higher in EC/CD. *C. Smith, Lead Teacher, has been evaluated and is qualified as a lead teacher with the DCDEE NC EC Equivalency Certificate and 30 semester hours in ECE. *A .Pedraza, Lead Teacher, has been evaluated and is qualified as a lead teacher with the NC Early Childhood Credential (NCECC). *J. Collins, Teacher, has been evaluated and is qualified as a lead teacher with a 4 Year Degree/Other with receipt of 12 semester hours in EC/CD and an additional 15 semester hours in ECE. *N. Goudy, Teacher, has been evaluated and is qualified as a lead teacher with the NCECC. Approved Curriculum: Creative Curriculum Teaching Strategies Gold The curriculum implemented: Creative Curriculum Teaching Strategies Gold Approved Assessment: Teaching Strategies. The approved assessment used is Teaching Strategies. Contact your local Child Care Resource and Referral office for further technical assistance with the quality enhancement. You stated you are working with MaryLee Yearick. Consultation: • We discussed sensory ideas for children who are two years old and staying away from choking hazards. • We discussed making sure all of the parents sign their children out each day and that teachers check behind them to make sure they have been signed out. • We discussed not laminating the activity plans and writing in the dates with wipe off marker. The teacher wants to be able to save them and refer to them each year. • We discussed standing diaper changes and the procedures. Please continue to visit DCDEE’s website to get the latest information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at monica.houck@dhhs.nc.gov or 828.243.2154, or my supervisor, Bonnie Mathis at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09 .3205 · Violation
Name of Operation: Hugh Chapman Early Learning Center Facility ID: 06000086 Consultant: GEORGIA MARSHALL Operation Type: Center Case Number: Visit Date: 12/3/2025 Number Present: 17 Completed Date: 12/3/2025 Age: From 2 To 5 Total Minutes: 300 Time In: 10:00 AM Time Out: 03:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor compliance with all applicable child care requirements during the second temporary time period visit. Jessica Sullins, Legal Operator/Administrator, was on-site and available to answer questions. A computerized visit summary was reviewed, signed, and a copy left with you. Currently this center operates with a Temporary License, issued for 9/2/25 and is effective through 3/2/26. The restrictions include daytime care only, children under 2.5 years old in rooms with direct exits only. Maximum capacity forty-five (45) children. The program began operation with children on 10/1/25. The Secretary of State website was checked today, and the organization, Young Men’s Christian Association of Avery County, is listed as active-current. If any changes to the program need to be made or you decide to sell the child care business, then you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. Approved Fire Inspection – 8/5/25, Daytime Care Only Superior Sanitation Inspection – 10/20/25 with eleven (11) demerits The last fire drill was 12/1/25. The last lock down drill was practiced on 10 /1/25 The children were observed playing in centers, exploring materials such as Play-Doh, playing with baby dolls and pretending to cook. One group went outside for a brief time, but it was very cold today and the mulch was frozen which eliminated them using the climbers. Ms. Sullins stated that all classrooms will go outside this afternoon. Children are bringing their own snacks and lunch. Any missing components are supplemented by the center. The program does not provide transportation or offer aquatic activities. There are twenty-six (26) children enrolled. Three (3) children’s files were monitored. There are nine (9) staff. Three (3) new staff have been hired since the last visit, and those three (3) staff files were monitored today, as well as three additional staff whose file had not been monitored yet. A total of six (6) staff files were monitored. The following violations of child care requirements were observed today: Violation Number Comment Rule 125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. There were children in all three (3) classrooms that were not signed out on various days. 10A NCAC 09 .0302(d)(4) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. One new employee (T.C.) did not have the required Emergency Information Form on file on or before the first day of work. .0701(a) Technical assistance for correction plan: Item #125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. *There were children in all three (3) classrooms that were not signed out on various days. We discussed that if parents forget to sign out a child, it is the teacher’s responsibility to sign them out. Item #1035 One new employee (T.C.) did not have the required Emergency Information Form on file on or before the first day of work. *We discussed having this form signed on or before the first day of work. All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement on or before 12/17/25. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: monica.houck@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education (DCDEE) Attn: Monica Houck 151 Creekview Rd, Hendersonville, NC 28792 Please call me at 828-243-2154, or email monica.houck@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. The compliance history for the facility prior to today’s visit was eighty-three percent (83%). Rated License Assessment: The program must maintain a 75% or higher compliance history score to be eligible for a 2-5 star rated license. We discussed you would be choosing the classroom and instructional quality pathway and referred to the SECTION .3200 - STANDARDS FOR TWO THROUGH FIVE STAR RATED LICENSES. The following would be completed for the classroom and instructional quality pathway based on star level met. During the third temporary time period all requirements would be verified. 10A NCAC 09 .3205 CLASSROOM AND INSTRUCTIONAL QUALITY PATHWAY FOR CHILD CARE CENTERS *Reduced/enhanced staff/child ratios and/or enhanced space options. *Staff education evaluation of fifty percent (50%) of lead teachers and fifty percent (50%) of other educators. *Evidence of implementing family and community engagement foundational practices. *We discussed keeping a binder or folder of all the family communication and engagement that they are practicing. *Evidence of implementing continuous quality improvement plans for the facility and individual staff. *Ms. Sullins stated that she is classroom observations this week and professional development plans for each teacher. *Evidence of implementing a curriculum that has been approved by the Commission. *This facility is using Creative Curriculum, Teaching Strategies Gold. *Evidence of conducting on-going formative assessments that have been approved by the Commission and sharing results with parents at least twice annually. *The Formative Assessments that the facility is using are also Teaching Strategies. Parent teacher conferences are planned to be completed by the end of December 2025. *Evidence of the administrator and all lead teachers completing training related to the curriculum and formative assessment tool that is used by the center with children. *Certificates are in each of the files. *Evidence of the administrator participating in one activity regarding classroom and instructional quality practices as outlined in the child care rule .3205 (f,10). *Administrator is going to get additional training hours than what is already required. * Evidence of all lead teachers participating in one activity regarding classroom and instructional quality practices as outlined in the child care rule .3205 (f, 11). *The administrator stated that she was going to be the coach/mentor for each of the lead teachers. She stated that she would begin to document it. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submitted an official transcript (if applicable) and applied for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. All staff must have education evaluated by WORKS on or before 1/16/26. *Jessica Sullins, Administrator, has been evaluated and is qualified as a Level III Administrator. *M. Puckett, Lead Teacher, has been evaluated and is qualified as a lead teacher with a BA/BS or higher in EC/CD. *C. Smith, Lead Teacher, has been evaluated and is qualified as a lead teacher with the DCDEE NC EC Equivalency Certificate and 30 semester hours in ECE. *A .Pedraza, Lead Teacher, has been evaluated and is qualified as a lead teacher with the NC Early Childhood Credential (NCECC). *J. Collins, Teacher, has been evaluated and is qualified as a lead teacher with a 4 Year Degree/Other with receipt of 12 semester hours in EC/CD and an additional 15 semester hours in ECE. *N. Goudy, Teacher, has been evaluated and is qualified as a lead teacher with the NCECC. Approved Curriculum: Creative Curriculum Teaching Strategies Gold The curriculum implemented: Creative Curriculum Teaching Strategies Gold Approved Assessment: Teaching Strategies. The approved assessment used is Teaching Strategies. Contact your local Child Care Resource and Referral office for further technical assistance with the quality enhancement. You stated you are working with MaryLee Yearick. Consultation: • We discussed sensory ideas for children who are two years old and staying away from choking hazards. • We discussed making sure all of the parents sign their children out each day and that teachers check behind them to make sure they have been signed out. • We discussed not laminating the activity plans and writing in the dates with wipe off marker. The teacher wants to be able to save them and refer to them each year. • We discussed standing diaper changes and the procedures. Please continue to visit DCDEE’s website to get the latest information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at monica.houck@dhhs.nc.gov or 828.243.2154, or my supervisor, Bonnie Mathis at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
G.S. 110-90 · Violation
Name of Operation: Hugh Chapman Early Learning Center Facility ID: 06000086 Consultant: GEORGIA MARSHALL Operation Type: Center Case Number: Visit Date: 12/3/2025 Number Present: 17 Completed Date: 12/3/2025 Age: From 2 To 5 Total Minutes: 300 Time In: 10:00 AM Time Out: 03:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor compliance with all applicable child care requirements during the second temporary time period visit. Jessica Sullins, Legal Operator/Administrator, was on-site and available to answer questions. A computerized visit summary was reviewed, signed, and a copy left with you. Currently this center operates with a Temporary License, issued for 9/2/25 and is effective through 3/2/26. The restrictions include daytime care only, children under 2.5 years old in rooms with direct exits only. Maximum capacity forty-five (45) children. The program began operation with children on 10/1/25. The Secretary of State website was checked today, and the organization, Young Men’s Christian Association of Avery County, is listed as active-current. If any changes to the program need to be made or you decide to sell the child care business, then you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. Approved Fire Inspection – 8/5/25, Daytime Care Only Superior Sanitation Inspection – 10/20/25 with eleven (11) demerits The last fire drill was 12/1/25. The last lock down drill was practiced on 10 /1/25 The children were observed playing in centers, exploring materials such as Play-Doh, playing with baby dolls and pretending to cook. One group went outside for a brief time, but it was very cold today and the mulch was frozen which eliminated them using the climbers. Ms. Sullins stated that all classrooms will go outside this afternoon. Children are bringing their own snacks and lunch. Any missing components are supplemented by the center. The program does not provide transportation or offer aquatic activities. There are twenty-six (26) children enrolled. Three (3) children’s files were monitored. There are nine (9) staff. Three (3) new staff have been hired since the last visit, and those three (3) staff files were monitored today, as well as three additional staff whose file had not been monitored yet. A total of six (6) staff files were monitored. The following violations of child care requirements were observed today: Violation Number Comment Rule 125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. There were children in all three (3) classrooms that were not signed out on various days. 10A NCAC 09 .0302(d)(4) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. One new employee (T.C.) did not have the required Emergency Information Form on file on or before the first day of work. .0701(a) Technical assistance for correction plan: Item #125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. *There were children in all three (3) classrooms that were not signed out on various days. We discussed that if parents forget to sign out a child, it is the teacher’s responsibility to sign them out. Item #1035 One new employee (T.C.) did not have the required Emergency Information Form on file on or before the first day of work. *We discussed having this form signed on or before the first day of work. All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement on or before 12/17/25. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: monica.houck@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education (DCDEE) Attn: Monica Houck 151 Creekview Rd, Hendersonville, NC 28792 Please call me at 828-243-2154, or email monica.houck@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. The compliance history for the facility prior to today’s visit was eighty-three percent (83%). Rated License Assessment: The program must maintain a 75% or higher compliance history score to be eligible for a 2-5 star rated license. We discussed you would be choosing the classroom and instructional quality pathway and referred to the SECTION .3200 - STANDARDS FOR TWO THROUGH FIVE STAR RATED LICENSES. The following would be completed for the classroom and instructional quality pathway based on star level met. During the third temporary time period all requirements would be verified. 10A NCAC 09 .3205 CLASSROOM AND INSTRUCTIONAL QUALITY PATHWAY FOR CHILD CARE CENTERS *Reduced/enhanced staff/child ratios and/or enhanced space options. *Staff education evaluation of fifty percent (50%) of lead teachers and fifty percent (50%) of other educators. *Evidence of implementing family and community engagement foundational practices. *We discussed keeping a binder or folder of all the family communication and engagement that they are practicing. *Evidence of implementing continuous quality improvement plans for the facility and individual staff. *Ms. Sullins stated that she is classroom observations this week and professional development plans for each teacher. *Evidence of implementing a curriculum that has been approved by the Commission. *This facility is using Creative Curriculum, Teaching Strategies Gold. *Evidence of conducting on-going formative assessments that have been approved by the Commission and sharing results with parents at least twice annually. *The Formative Assessments that the facility is using are also Teaching Strategies. Parent teacher conferences are planned to be completed by the end of December 2025. *Evidence of the administrator and all lead teachers completing training related to the curriculum and formative assessment tool that is used by the center with children. *Certificates are in each of the files. *Evidence of the administrator participating in one activity regarding classroom and instructional quality practices as outlined in the child care rule .3205 (f,10). *Administrator is going to get additional training hours than what is already required. * Evidence of all lead teachers participating in one activity regarding classroom and instructional quality practices as outlined in the child care rule .3205 (f, 11). *The administrator stated that she was going to be the coach/mentor for each of the lead teachers. She stated that she would begin to document it. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submitted an official transcript (if applicable) and applied for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. All staff must have education evaluated by WORKS on or before 1/16/26. *Jessica Sullins, Administrator, has been evaluated and is qualified as a Level III Administrator. *M. Puckett, Lead Teacher, has been evaluated and is qualified as a lead teacher with a BA/BS or higher in EC/CD. *C. Smith, Lead Teacher, has been evaluated and is qualified as a lead teacher with the DCDEE NC EC Equivalency Certificate and 30 semester hours in ECE. *A .Pedraza, Lead Teacher, has been evaluated and is qualified as a lead teacher with the NC Early Childhood Credential (NCECC). *J. Collins, Teacher, has been evaluated and is qualified as a lead teacher with a 4 Year Degree/Other with receipt of 12 semester hours in EC/CD and an additional 15 semester hours in ECE. *N. Goudy, Teacher, has been evaluated and is qualified as a lead teacher with the NCECC. Approved Curriculum: Creative Curriculum Teaching Strategies Gold The curriculum implemented: Creative Curriculum Teaching Strategies Gold Approved Assessment: Teaching Strategies. The approved assessment used is Teaching Strategies. Contact your local Child Care Resource and Referral office for further technical assistance with the quality enhancement. You stated you are working with MaryLee Yearick. Consultation: • We discussed sensory ideas for children who are two years old and staying away from choking hazards. • We discussed making sure all of the parents sign their children out each day and that teachers check behind them to make sure they have been signed out. • We discussed not laminating the activity plans and writing in the dates with wipe off marker. The teacher wants to be able to save them and refer to them each year. • We discussed standing diaper changes and the procedures. Please continue to visit DCDEE’s website to get the latest information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at monica.houck@dhhs.nc.gov or 828.243.2154, or my supervisor, Bonnie Mathis at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .0302 · Violation
Name of Operation: Hugh Chapman Early Learning Center Facility ID: 06000086 Consultant: MONICA HOUCK Operation Type: Center Case Number: Visit Date: 10/9/2025 Number Present: 11 Completed Date: 10/9/2025 Age: From 2 To 4 Total Minutes: 220 Time In: 09:35 AM Time Out: 01:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor compliance with all applicable child care requirements during the first temporary time period visit. Jessica Sullins, Legal Operator/Administrator, was on-site and available to answer questions. A computerized visit summary was reviewed, signed, and a copy left with you. Currently this center operates with a Temporary License, issued for 9/2/25 and is effective through 3/2/26. The restrictions include daytime care only, children under 2.5 years old in rooms with direct exits only. Maximum capacity forty-five (45) children. The program began operation with children on 10/1/25. The Secretary of State website was checked today, and the organization, Young Men’s Christian Association of Avery County, is listed as active-current. If any changes to the program need to be made or you decide to sell the child care business, then you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. During this first Temporary Time Period visit, the classrooms were monitored as well as the playground, materials, equipment and required posted items for meeting all minimum licensing requirements. Approved Fire Inspection – 8/5/25, Daytime Care Only Superior Sanitation Inspection – 2/18/25 with zero (0) Demerits; contact Avery County Environmental Health Specialist to notify that the child care facility is in operation with children. The children were observed during free play, outdoor play, and lunch. Children are bringing their own snacks and lunch. Any component missing are supplemented by the center. The program does not provide transportation. Ms. Sullins expressed that she would like to offer aquatics through the YMCA and have children, three through five years of age, walk for an off-premise aquatic activity. There are eleven (11) children enrolled. Three children's files were monitored. There are seven (7) staff. One (1) new staff, C.F., was hired today and is not listed on the staff and training worksheet. Four (4) staff files were monitored including the new staff that started today. You may choose to apply for a rated license and request an Environment Rating Scale (ERS) assessment for the opportunity to transition to a rated license. The temporary license is effective through 3/2/26. The following violations of child care requirements were observed today: Violation Number Comment Rule 125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. For space #1, the classroom with two year old children, three (3) of six (6) children had a documented time of arrival. 10A NCAC 09 .0302(d)(4) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. In space #1, the classroom with two year old children, a diaper cream was stored in an unlocked cabinet below five feet. 15A NCAC 18A .2820(d) 851 When medication was administered, documentation was not completed or maintained for 6 months and/or the documentation did not include the required information. In space #1, the classroom with two year old children, there was no documentation of Hunnelog Jr. insulin being administered to a child that has been enrolled since 10/6/25. The insulin is administered to the child through injection after every snack and meal. .0803(13)(a-e); .2318(3) 898 All electrical appliances were not used in accordance with the manufacturers instruction. Appliances with heating elements, such as bottle warmers, crock pots, curling irons, irons, coffee pots, and/or their cords were accessible to preschool-age children. In space #2, the classroom with three and four year old children, a laminator with a heating element was in use by a teacher during the walkthrough. .0604(e) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. Five (5) of six (6) staff that have worked for more than two weeks had less than six (6) hours of documented new staff orientation. All required orientation topics for the first two weeks were documented as completed with less than the required six (6) hours. .1101(a)(b) 9995 A violation was found for which there is no item number. 15A NCAC 18A .2815 WATER SUPPLY. The kitchen remained unlocked during the visit. A key could not be located. Technical assistance for correction plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement on or before 10/23/25. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: monica.houck@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education (DCDEE) Attn: Monica Houck 151 Creekview Rd, Hendersonville, NC 28792 Please call me at 828-243-2154, or email monica.houck@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Achieving Compliance – rule references are noted in the cited violations *Medication – Item #851 The log was completed during the visit today for 10/6/25, 10/7/25, and morning snack today, 10/9/25. The child did not attend on 10/8/25. This was corrected during the visit. *Medication Storage – Item #841 The diaper cream was moved to a shelf higher than five feet above the diaper changing table and inaccessible to children. This was corrected during the visit. *General Safety – Item #898 The laminator was turned off, unplugged and stored inaccessible to children. We discussed the laminator could only be used when children are not in care in the space. This was corrected during the visit. General Safety Sanitation Hot Water - Item #9995 We discussed the kitchen door must remain closed and locked when no one is in the kitchen. When the kitchen door is open and there is no one in the kitchen, it allows for hot water of 120 degrees Fahrenheit or hotter to be accessible to children. You stated you have contacted maintenance to get a key for the kitchen. *Program Record Keeping – Item #125 The arrival times for the three children were documented on the sign-in sheet during the visit. This was corrected during the visit. *Orientation – Item #1067 We discussed that six (6) hours is the minimum amount of time required to cover the required topics in the first two weeks of employment. Rated License Assessment: The program must maintain a 75% or higher compliance history score to be eligible for a 2-5 star rated license. We discussed you would be choosing the classroom and instructional quality pathway and referred to the SECTION .3200 - STANDARDS FOR TWO THROUGH FIVE STAR RATED LICENSES. The following would be completed for the classroom and instructional quality pathway based on star level met. *Reduced/enhanced staff/child ratios and/or enhanced space options. *Staff education evaluation of fifty percent (50%) of lead teachers and fifty percent (50%) of other educators. *Evidence of implementing family and community engagement foundational practices. *Evidence of implementing continuous quality improvement plans for the facility and individual staff. *Evidence of implementing a curriculum that has been approved by the Commission. *Evidence of conducting on-going formative assessments that have been approved by the Commission and sharing results with parents at least twice annually. *Evidence of the administrator and all lead teachers completing training related to the curriculum and formative assessment tool that is used by the center with children. *Evidence of the administrator participating in one activity regarding classroom and instructional quality practices as outlined in the child care rule .3205 (f,10). * Evidence of all lead teachers participating in one activity regarding classroom and instructional quality practices as outlined in the child care rule .3205 (f, 11). In addition, the following must be met since the child care facility serves preschool age children and toddlers. 10A NCAC 09 .3205 CLASSROOM AND INSTRUCTIONAL QUALITY PATHWAY FOR CHILD CARE CENTERS (g) For any child care center serving pre-school age children, the following shall also apply: (1) Each child care center shall comply with the requirements set forth in Rule .0508 of this Chapter for written activity schedules and plans and Rule .0509 of this Chapter for general activity requirements; (2) Each child care center shall comply with the requirements for activity areas for preschool-age children as set forth in Rule .0510 of this Chapter, except that all five of the activity areas listed in G.S. 110-91(12) shall be available each day and the activities listed in Rule .0510(c) of this Chapter shall be offered for each group of children at least once per week; and (3) The requirements for activities for infants and toddlers set forth in Rule .0511 of this Chapter shall apply for children under three years of age. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submitted an official transcript (if applicable) and applied for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. All staff must have education evaluated by WORKS on or before 1/16/26. *Jessica Sullins, Administrator, has been evaluated and is qualified as a Level III Administrator. *M. Puckett, Lead Teacher, has been evaluated and is qualified as a lead teacher with a BA/BS or higher in EC/CD. *C. Smith, Lead Teacher, has been evaluated and is qualified as a lead teacher with the DCDEE NC EC Equivalency Certificate and 30 semester hours in ECE. *A .Pedraza, Lead Teacher, has been evaluated and is qualified as a lead teacher with the NC Early Childhood Credential (NCECC). *J. Collins, Teacher, has been evaluated and is qualified as a lead teacher with a 4 Year Degree/Other with receipt of 12 semester hours in EC/CD and an additional 15 semester hours in ECE. *N. Goudy, Teacher, has been evaluated and is qualified as a lead teacher with the NCECC. Approved Curriculum: The curriculum implemented Creative Curriculum. Approved Assessment: The approved assessment used is Gold by Teaching Strategies. Contact your local Child Care Resource and Referral office for further technical assistance with the quality enhancement from MaryLee Yearick. Consultation: The following child care requirements would be required to allow for children to participate in aquatic activities and take a walk off premises. Plan to email the aquatic policies to me for review prior to distributing to parents/staff and prior to starting aquatic activities. 10A NCAC 09 .1005 OFF PREMISE ACTIVITIES IN CHILD CARE CENTERS 10A NCAC 09 .1403 ACTIVITIES INVOLVING WATER IN CHILD CARE CENTERS We discussed you may want to be approved for transportation. A thirty-day notice is required if you want to request to be approved for transportation. We discussed you would review the .1000 section of the child care rules, then let me know if you have any questions. We discussed you will want to discuss using any sanitizer or disinfectant wipes with the local Avery County Environmental Health Specialist. Criminal Background Check Requirements All staff associated with the child care facility must be assigned to the child care facility in the ABCMS portal. This will be monitored at the next temporary time period visit. **New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. We discussed there is a new child care rule rollout training on DCDEE Moodle regarding the rule changes as of 7/1/25. Please continue to visit DCDEE’s website to get the latest information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at monica.houck@dhhs.nc.gov or 828.243.2154, or my supervisor, Bonnie Mathis at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09 .1005 · Violation
Name of Operation: Hugh Chapman Early Learning Center Facility ID: 06000086 Consultant: MONICA HOUCK Operation Type: Center Case Number: Visit Date: 10/9/2025 Number Present: 11 Completed Date: 10/9/2025 Age: From 2 To 4 Total Minutes: 220 Time In: 09:35 AM Time Out: 01:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor compliance with all applicable child care requirements during the first temporary time period visit. Jessica Sullins, Legal Operator/Administrator, was on-site and available to answer questions. A computerized visit summary was reviewed, signed, and a copy left with you. Currently this center operates with a Temporary License, issued for 9/2/25 and is effective through 3/2/26. The restrictions include daytime care only, children under 2.5 years old in rooms with direct exits only. Maximum capacity forty-five (45) children. The program began operation with children on 10/1/25. The Secretary of State website was checked today, and the organization, Young Men’s Christian Association of Avery County, is listed as active-current. If any changes to the program need to be made or you decide to sell the child care business, then you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. During this first Temporary Time Period visit, the classrooms were monitored as well as the playground, materials, equipment and required posted items for meeting all minimum licensing requirements. Approved Fire Inspection – 8/5/25, Daytime Care Only Superior Sanitation Inspection – 2/18/25 with zero (0) Demerits; contact Avery County Environmental Health Specialist to notify that the child care facility is in operation with children. The children were observed during free play, outdoor play, and lunch. Children are bringing their own snacks and lunch. Any component missing are supplemented by the center. The program does not provide transportation. Ms. Sullins expressed that she would like to offer aquatics through the YMCA and have children, three through five years of age, walk for an off-premise aquatic activity. There are eleven (11) children enrolled. Three children's files were monitored. There are seven (7) staff. One (1) new staff, C.F., was hired today and is not listed on the staff and training worksheet. Four (4) staff files were monitored including the new staff that started today. You may choose to apply for a rated license and request an Environment Rating Scale (ERS) assessment for the opportunity to transition to a rated license. The temporary license is effective through 3/2/26. The following violations of child care requirements were observed today: Violation Number Comment Rule 125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. For space #1, the classroom with two year old children, three (3) of six (6) children had a documented time of arrival. 10A NCAC 09 .0302(d)(4) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. In space #1, the classroom with two year old children, a diaper cream was stored in an unlocked cabinet below five feet. 15A NCAC 18A .2820(d) 851 When medication was administered, documentation was not completed or maintained for 6 months and/or the documentation did not include the required information. In space #1, the classroom with two year old children, there was no documentation of Hunnelog Jr. insulin being administered to a child that has been enrolled since 10/6/25. The insulin is administered to the child through injection after every snack and meal. .0803(13)(a-e); .2318(3) 898 All electrical appliances were not used in accordance with the manufacturers instruction. Appliances with heating elements, such as bottle warmers, crock pots, curling irons, irons, coffee pots, and/or their cords were accessible to preschool-age children. In space #2, the classroom with three and four year old children, a laminator with a heating element was in use by a teacher during the walkthrough. .0604(e) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. Five (5) of six (6) staff that have worked for more than two weeks had less than six (6) hours of documented new staff orientation. All required orientation topics for the first two weeks were documented as completed with less than the required six (6) hours. .1101(a)(b) 9995 A violation was found for which there is no item number. 15A NCAC 18A .2815 WATER SUPPLY. The kitchen remained unlocked during the visit. A key could not be located. Technical assistance for correction plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement on or before 10/23/25. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: monica.houck@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education (DCDEE) Attn: Monica Houck 151 Creekview Rd, Hendersonville, NC 28792 Please call me at 828-243-2154, or email monica.houck@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Achieving Compliance – rule references are noted in the cited violations *Medication – Item #851 The log was completed during the visit today for 10/6/25, 10/7/25, and morning snack today, 10/9/25. The child did not attend on 10/8/25. This was corrected during the visit. *Medication Storage – Item #841 The diaper cream was moved to a shelf higher than five feet above the diaper changing table and inaccessible to children. This was corrected during the visit. *General Safety – Item #898 The laminator was turned off, unplugged and stored inaccessible to children. We discussed the laminator could only be used when children are not in care in the space. This was corrected during the visit. General Safety Sanitation Hot Water - Item #9995 We discussed the kitchen door must remain closed and locked when no one is in the kitchen. When the kitchen door is open and there is no one in the kitchen, it allows for hot water of 120 degrees Fahrenheit or hotter to be accessible to children. You stated you have contacted maintenance to get a key for the kitchen. *Program Record Keeping – Item #125 The arrival times for the three children were documented on the sign-in sheet during the visit. This was corrected during the visit. *Orientation – Item #1067 We discussed that six (6) hours is the minimum amount of time required to cover the required topics in the first two weeks of employment. Rated License Assessment: The program must maintain a 75% or higher compliance history score to be eligible for a 2-5 star rated license. We discussed you would be choosing the classroom and instructional quality pathway and referred to the SECTION .3200 - STANDARDS FOR TWO THROUGH FIVE STAR RATED LICENSES. The following would be completed for the classroom and instructional quality pathway based on star level met. *Reduced/enhanced staff/child ratios and/or enhanced space options. *Staff education evaluation of fifty percent (50%) of lead teachers and fifty percent (50%) of other educators. *Evidence of implementing family and community engagement foundational practices. *Evidence of implementing continuous quality improvement plans for the facility and individual staff. *Evidence of implementing a curriculum that has been approved by the Commission. *Evidence of conducting on-going formative assessments that have been approved by the Commission and sharing results with parents at least twice annually. *Evidence of the administrator and all lead teachers completing training related to the curriculum and formative assessment tool that is used by the center with children. *Evidence of the administrator participating in one activity regarding classroom and instructional quality practices as outlined in the child care rule .3205 (f,10). * Evidence of all lead teachers participating in one activity regarding classroom and instructional quality practices as outlined in the child care rule .3205 (f, 11). In addition, the following must be met since the child care facility serves preschool age children and toddlers. 10A NCAC 09 .3205 CLASSROOM AND INSTRUCTIONAL QUALITY PATHWAY FOR CHILD CARE CENTERS (g) For any child care center serving pre-school age children, the following shall also apply: (1) Each child care center shall comply with the requirements set forth in Rule .0508 of this Chapter for written activity schedules and plans and Rule .0509 of this Chapter for general activity requirements; (2) Each child care center shall comply with the requirements for activity areas for preschool-age children as set forth in Rule .0510 of this Chapter, except that all five of the activity areas listed in G.S. 110-91(12) shall be available each day and the activities listed in Rule .0510(c) of this Chapter shall be offered for each group of children at least once per week; and (3) The requirements for activities for infants and toddlers set forth in Rule .0511 of this Chapter shall apply for children under three years of age. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submitted an official transcript (if applicable) and applied for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. All staff must have education evaluated by WORKS on or before 1/16/26. *Jessica Sullins, Administrator, has been evaluated and is qualified as a Level III Administrator. *M. Puckett, Lead Teacher, has been evaluated and is qualified as a lead teacher with a BA/BS or higher in EC/CD. *C. Smith, Lead Teacher, has been evaluated and is qualified as a lead teacher with the DCDEE NC EC Equivalency Certificate and 30 semester hours in ECE. *A .Pedraza, Lead Teacher, has been evaluated and is qualified as a lead teacher with the NC Early Childhood Credential (NCECC). *J. Collins, Teacher, has been evaluated and is qualified as a lead teacher with a 4 Year Degree/Other with receipt of 12 semester hours in EC/CD and an additional 15 semester hours in ECE. *N. Goudy, Teacher, has been evaluated and is qualified as a lead teacher with the NCECC. Approved Curriculum: The curriculum implemented Creative Curriculum. Approved Assessment: The approved assessment used is Gold by Teaching Strategies. Contact your local Child Care Resource and Referral office for further technical assistance with the quality enhancement from MaryLee Yearick. Consultation: The following child care requirements would be required to allow for children to participate in aquatic activities and take a walk off premises. Plan to email the aquatic policies to me for review prior to distributing to parents/staff and prior to starting aquatic activities. 10A NCAC 09 .1005 OFF PREMISE ACTIVITIES IN CHILD CARE CENTERS 10A NCAC 09 .1403 ACTIVITIES INVOLVING WATER IN CHILD CARE CENTERS We discussed you may want to be approved for transportation. A thirty-day notice is required if you want to request to be approved for transportation. We discussed you would review the .1000 section of the child care rules, then let me know if you have any questions. We discussed you will want to discuss using any sanitizer or disinfectant wipes with the local Avery County Environmental Health Specialist. Criminal Background Check Requirements All staff associated with the child care facility must be assigned to the child care facility in the ABCMS portal. This will be monitored at the next temporary time period visit. **New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. We discussed there is a new child care rule rollout training on DCDEE Moodle regarding the rule changes as of 7/1/25. Please continue to visit DCDEE’s website to get the latest information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at monica.houck@dhhs.nc.gov or 828.243.2154, or my supervisor, Bonnie Mathis at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .1403 · Violation
Name of Operation: Hugh Chapman Early Learning Center Facility ID: 06000086 Consultant: MONICA HOUCK Operation Type: Center Case Number: Visit Date: 10/9/2025 Number Present: 11 Completed Date: 10/9/2025 Age: From 2 To 4 Total Minutes: 220 Time In: 09:35 AM Time Out: 01:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor compliance with all applicable child care requirements during the first temporary time period visit. Jessica Sullins, Legal Operator/Administrator, was on-site and available to answer questions. A computerized visit summary was reviewed, signed, and a copy left with you. Currently this center operates with a Temporary License, issued for 9/2/25 and is effective through 3/2/26. The restrictions include daytime care only, children under 2.5 years old in rooms with direct exits only. Maximum capacity forty-five (45) children. The program began operation with children on 10/1/25. The Secretary of State website was checked today, and the organization, Young Men’s Christian Association of Avery County, is listed as active-current. If any changes to the program need to be made or you decide to sell the child care business, then you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. During this first Temporary Time Period visit, the classrooms were monitored as well as the playground, materials, equipment and required posted items for meeting all minimum licensing requirements. Approved Fire Inspection – 8/5/25, Daytime Care Only Superior Sanitation Inspection – 2/18/25 with zero (0) Demerits; contact Avery County Environmental Health Specialist to notify that the child care facility is in operation with children. The children were observed during free play, outdoor play, and lunch. Children are bringing their own snacks and lunch. Any component missing are supplemented by the center. The program does not provide transportation. Ms. Sullins expressed that she would like to offer aquatics through the YMCA and have children, three through five years of age, walk for an off-premise aquatic activity. There are eleven (11) children enrolled. Three children's files were monitored. There are seven (7) staff. One (1) new staff, C.F., was hired today and is not listed on the staff and training worksheet. Four (4) staff files were monitored including the new staff that started today. You may choose to apply for a rated license and request an Environment Rating Scale (ERS) assessment for the opportunity to transition to a rated license. The temporary license is effective through 3/2/26. The following violations of child care requirements were observed today: Violation Number Comment Rule 125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. For space #1, the classroom with two year old children, three (3) of six (6) children had a documented time of arrival. 10A NCAC 09 .0302(d)(4) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. In space #1, the classroom with two year old children, a diaper cream was stored in an unlocked cabinet below five feet. 15A NCAC 18A .2820(d) 851 When medication was administered, documentation was not completed or maintained for 6 months and/or the documentation did not include the required information. In space #1, the classroom with two year old children, there was no documentation of Hunnelog Jr. insulin being administered to a child that has been enrolled since 10/6/25. The insulin is administered to the child through injection after every snack and meal. .0803(13)(a-e); .2318(3) 898 All electrical appliances were not used in accordance with the manufacturers instruction. Appliances with heating elements, such as bottle warmers, crock pots, curling irons, irons, coffee pots, and/or their cords were accessible to preschool-age children. In space #2, the classroom with three and four year old children, a laminator with a heating element was in use by a teacher during the walkthrough. .0604(e) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. Five (5) of six (6) staff that have worked for more than two weeks had less than six (6) hours of documented new staff orientation. All required orientation topics for the first two weeks were documented as completed with less than the required six (6) hours. .1101(a)(b) 9995 A violation was found for which there is no item number. 15A NCAC 18A .2815 WATER SUPPLY. The kitchen remained unlocked during the visit. A key could not be located. Technical assistance for correction plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement on or before 10/23/25. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: monica.houck@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education (DCDEE) Attn: Monica Houck 151 Creekview Rd, Hendersonville, NC 28792 Please call me at 828-243-2154, or email monica.houck@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Achieving Compliance – rule references are noted in the cited violations *Medication – Item #851 The log was completed during the visit today for 10/6/25, 10/7/25, and morning snack today, 10/9/25. The child did not attend on 10/8/25. This was corrected during the visit. *Medication Storage – Item #841 The diaper cream was moved to a shelf higher than five feet above the diaper changing table and inaccessible to children. This was corrected during the visit. *General Safety – Item #898 The laminator was turned off, unplugged and stored inaccessible to children. We discussed the laminator could only be used when children are not in care in the space. This was corrected during the visit. General Safety Sanitation Hot Water - Item #9995 We discussed the kitchen door must remain closed and locked when no one is in the kitchen. When the kitchen door is open and there is no one in the kitchen, it allows for hot water of 120 degrees Fahrenheit or hotter to be accessible to children. You stated you have contacted maintenance to get a key for the kitchen. *Program Record Keeping – Item #125 The arrival times for the three children were documented on the sign-in sheet during the visit. This was corrected during the visit. *Orientation – Item #1067 We discussed that six (6) hours is the minimum amount of time required to cover the required topics in the first two weeks of employment. Rated License Assessment: The program must maintain a 75% or higher compliance history score to be eligible for a 2-5 star rated license. We discussed you would be choosing the classroom and instructional quality pathway and referred to the SECTION .3200 - STANDARDS FOR TWO THROUGH FIVE STAR RATED LICENSES. The following would be completed for the classroom and instructional quality pathway based on star level met. *Reduced/enhanced staff/child ratios and/or enhanced space options. *Staff education evaluation of fifty percent (50%) of lead teachers and fifty percent (50%) of other educators. *Evidence of implementing family and community engagement foundational practices. *Evidence of implementing continuous quality improvement plans for the facility and individual staff. *Evidence of implementing a curriculum that has been approved by the Commission. *Evidence of conducting on-going formative assessments that have been approved by the Commission and sharing results with parents at least twice annually. *Evidence of the administrator and all lead teachers completing training related to the curriculum and formative assessment tool that is used by the center with children. *Evidence of the administrator participating in one activity regarding classroom and instructional quality practices as outlined in the child care rule .3205 (f,10). * Evidence of all lead teachers participating in one activity regarding classroom and instructional quality practices as outlined in the child care rule .3205 (f, 11). In addition, the following must be met since the child care facility serves preschool age children and toddlers. 10A NCAC 09 .3205 CLASSROOM AND INSTRUCTIONAL QUALITY PATHWAY FOR CHILD CARE CENTERS (g) For any child care center serving pre-school age children, the following shall also apply: (1) Each child care center shall comply with the requirements set forth in Rule .0508 of this Chapter for written activity schedules and plans and Rule .0509 of this Chapter for general activity requirements; (2) Each child care center shall comply with the requirements for activity areas for preschool-age children as set forth in Rule .0510 of this Chapter, except that all five of the activity areas listed in G.S. 110-91(12) shall be available each day and the activities listed in Rule .0510(c) of this Chapter shall be offered for each group of children at least once per week; and (3) The requirements for activities for infants and toddlers set forth in Rule .0511 of this Chapter shall apply for children under three years of age. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submitted an official transcript (if applicable) and applied for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. All staff must have education evaluated by WORKS on or before 1/16/26. *Jessica Sullins, Administrator, has been evaluated and is qualified as a Level III Administrator. *M. Puckett, Lead Teacher, has been evaluated and is qualified as a lead teacher with a BA/BS or higher in EC/CD. *C. Smith, Lead Teacher, has been evaluated and is qualified as a lead teacher with the DCDEE NC EC Equivalency Certificate and 30 semester hours in ECE. *A .Pedraza, Lead Teacher, has been evaluated and is qualified as a lead teacher with the NC Early Childhood Credential (NCECC). *J. Collins, Teacher, has been evaluated and is qualified as a lead teacher with a 4 Year Degree/Other with receipt of 12 semester hours in EC/CD and an additional 15 semester hours in ECE. *N. Goudy, Teacher, has been evaluated and is qualified as a lead teacher with the NCECC. Approved Curriculum: The curriculum implemented Creative Curriculum. Approved Assessment: The approved assessment used is Gold by Teaching Strategies. Contact your local Child Care Resource and Referral office for further technical assistance with the quality enhancement from MaryLee Yearick. Consultation: The following child care requirements would be required to allow for children to participate in aquatic activities and take a walk off premises. Plan to email the aquatic policies to me for review prior to distributing to parents/staff and prior to starting aquatic activities. 10A NCAC 09 .1005 OFF PREMISE ACTIVITIES IN CHILD CARE CENTERS 10A NCAC 09 .1403 ACTIVITIES INVOLVING WATER IN CHILD CARE CENTERS We discussed you may want to be approved for transportation. A thirty-day notice is required if you want to request to be approved for transportation. We discussed you would review the .1000 section of the child care rules, then let me know if you have any questions. We discussed you will want to discuss using any sanitizer or disinfectant wipes with the local Avery County Environmental Health Specialist. Criminal Background Check Requirements All staff associated with the child care facility must be assigned to the child care facility in the ABCMS portal. This will be monitored at the next temporary time period visit. **New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. We discussed there is a new child care rule rollout training on DCDEE Moodle regarding the rule changes as of 7/1/25. Please continue to visit DCDEE’s website to get the latest information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at monica.houck@dhhs.nc.gov or 828.243.2154, or my supervisor, Bonnie Mathis at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .3205 · Violation
Name of Operation: Hugh Chapman Early Learning Center Facility ID: 06000086 Consultant: MONICA HOUCK Operation Type: Center Case Number: Visit Date: 10/9/2025 Number Present: 11 Completed Date: 10/9/2025 Age: From 2 To 4 Total Minutes: 220 Time In: 09:35 AM Time Out: 01:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor compliance with all applicable child care requirements during the first temporary time period visit. Jessica Sullins, Legal Operator/Administrator, was on-site and available to answer questions. A computerized visit summary was reviewed, signed, and a copy left with you. Currently this center operates with a Temporary License, issued for 9/2/25 and is effective through 3/2/26. The restrictions include daytime care only, children under 2.5 years old in rooms with direct exits only. Maximum capacity forty-five (45) children. The program began operation with children on 10/1/25. The Secretary of State website was checked today, and the organization, Young Men’s Christian Association of Avery County, is listed as active-current. If any changes to the program need to be made or you decide to sell the child care business, then you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. During this first Temporary Time Period visit, the classrooms were monitored as well as the playground, materials, equipment and required posted items for meeting all minimum licensing requirements. Approved Fire Inspection – 8/5/25, Daytime Care Only Superior Sanitation Inspection – 2/18/25 with zero (0) Demerits; contact Avery County Environmental Health Specialist to notify that the child care facility is in operation with children. The children were observed during free play, outdoor play, and lunch. Children are bringing their own snacks and lunch. Any component missing are supplemented by the center. The program does not provide transportation. Ms. Sullins expressed that she would like to offer aquatics through the YMCA and have children, three through five years of age, walk for an off-premise aquatic activity. There are eleven (11) children enrolled. Three children's files were monitored. There are seven (7) staff. One (1) new staff, C.F., was hired today and is not listed on the staff and training worksheet. Four (4) staff files were monitored including the new staff that started today. You may choose to apply for a rated license and request an Environment Rating Scale (ERS) assessment for the opportunity to transition to a rated license. The temporary license is effective through 3/2/26. The following violations of child care requirements were observed today: Violation Number Comment Rule 125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. For space #1, the classroom with two year old children, three (3) of six (6) children had a documented time of arrival. 10A NCAC 09 .0302(d)(4) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. In space #1, the classroom with two year old children, a diaper cream was stored in an unlocked cabinet below five feet. 15A NCAC 18A .2820(d) 851 When medication was administered, documentation was not completed or maintained for 6 months and/or the documentation did not include the required information. In space #1, the classroom with two year old children, there was no documentation of Hunnelog Jr. insulin being administered to a child that has been enrolled since 10/6/25. The insulin is administered to the child through injection after every snack and meal. .0803(13)(a-e); .2318(3) 898 All electrical appliances were not used in accordance with the manufacturers instruction. Appliances with heating elements, such as bottle warmers, crock pots, curling irons, irons, coffee pots, and/or their cords were accessible to preschool-age children. In space #2, the classroom with three and four year old children, a laminator with a heating element was in use by a teacher during the walkthrough. .0604(e) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. Five (5) of six (6) staff that have worked for more than two weeks had less than six (6) hours of documented new staff orientation. All required orientation topics for the first two weeks were documented as completed with less than the required six (6) hours. .1101(a)(b) 9995 A violation was found for which there is no item number. 15A NCAC 18A .2815 WATER SUPPLY. The kitchen remained unlocked during the visit. A key could not be located. Technical assistance for correction plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement on or before 10/23/25. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: monica.houck@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education (DCDEE) Attn: Monica Houck 151 Creekview Rd, Hendersonville, NC 28792 Please call me at 828-243-2154, or email monica.houck@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Achieving Compliance – rule references are noted in the cited violations *Medication – Item #851 The log was completed during the visit today for 10/6/25, 10/7/25, and morning snack today, 10/9/25. The child did not attend on 10/8/25. This was corrected during the visit. *Medication Storage – Item #841 The diaper cream was moved to a shelf higher than five feet above the diaper changing table and inaccessible to children. This was corrected during the visit. *General Safety – Item #898 The laminator was turned off, unplugged and stored inaccessible to children. We discussed the laminator could only be used when children are not in care in the space. This was corrected during the visit. General Safety Sanitation Hot Water - Item #9995 We discussed the kitchen door must remain closed and locked when no one is in the kitchen. When the kitchen door is open and there is no one in the kitchen, it allows for hot water of 120 degrees Fahrenheit or hotter to be accessible to children. You stated you have contacted maintenance to get a key for the kitchen. *Program Record Keeping – Item #125 The arrival times for the three children were documented on the sign-in sheet during the visit. This was corrected during the visit. *Orientation – Item #1067 We discussed that six (6) hours is the minimum amount of time required to cover the required topics in the first two weeks of employment. Rated License Assessment: The program must maintain a 75% or higher compliance history score to be eligible for a 2-5 star rated license. We discussed you would be choosing the classroom and instructional quality pathway and referred to the SECTION .3200 - STANDARDS FOR TWO THROUGH FIVE STAR RATED LICENSES. The following would be completed for the classroom and instructional quality pathway based on star level met. *Reduced/enhanced staff/child ratios and/or enhanced space options. *Staff education evaluation of fifty percent (50%) of lead teachers and fifty percent (50%) of other educators. *Evidence of implementing family and community engagement foundational practices. *Evidence of implementing continuous quality improvement plans for the facility and individual staff. *Evidence of implementing a curriculum that has been approved by the Commission. *Evidence of conducting on-going formative assessments that have been approved by the Commission and sharing results with parents at least twice annually. *Evidence of the administrator and all lead teachers completing training related to the curriculum and formative assessment tool that is used by the center with children. *Evidence of the administrator participating in one activity regarding classroom and instructional quality practices as outlined in the child care rule .3205 (f,10). * Evidence of all lead teachers participating in one activity regarding classroom and instructional quality practices as outlined in the child care rule .3205 (f, 11). In addition, the following must be met since the child care facility serves preschool age children and toddlers. 10A NCAC 09 .3205 CLASSROOM AND INSTRUCTIONAL QUALITY PATHWAY FOR CHILD CARE CENTERS (g) For any child care center serving pre-school age children, the following shall also apply: (1) Each child care center shall comply with the requirements set forth in Rule .0508 of this Chapter for written activity schedules and plans and Rule .0509 of this Chapter for general activity requirements; (2) Each child care center shall comply with the requirements for activity areas for preschool-age children as set forth in Rule .0510 of this Chapter, except that all five of the activity areas listed in G.S. 110-91(12) shall be available each day and the activities listed in Rule .0510(c) of this Chapter shall be offered for each group of children at least once per week; and (3) The requirements for activities for infants and toddlers set forth in Rule .0511 of this Chapter shall apply for children under three years of age. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submitted an official transcript (if applicable) and applied for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. All staff must have education evaluated by WORKS on or before 1/16/26. *Jessica Sullins, Administrator, has been evaluated and is qualified as a Level III Administrator. *M. Puckett, Lead Teacher, has been evaluated and is qualified as a lead teacher with a BA/BS or higher in EC/CD. *C. Smith, Lead Teacher, has been evaluated and is qualified as a lead teacher with the DCDEE NC EC Equivalency Certificate and 30 semester hours in ECE. *A .Pedraza, Lead Teacher, has been evaluated and is qualified as a lead teacher with the NC Early Childhood Credential (NCECC). *J. Collins, Teacher, has been evaluated and is qualified as a lead teacher with a 4 Year Degree/Other with receipt of 12 semester hours in EC/CD and an additional 15 semester hours in ECE. *N. Goudy, Teacher, has been evaluated and is qualified as a lead teacher with the NCECC. Approved Curriculum: The curriculum implemented Creative Curriculum. Approved Assessment: The approved assessment used is Gold by Teaching Strategies. Contact your local Child Care Resource and Referral office for further technical assistance with the quality enhancement from MaryLee Yearick. Consultation: The following child care requirements would be required to allow for children to participate in aquatic activities and take a walk off premises. Plan to email the aquatic policies to me for review prior to distributing to parents/staff and prior to starting aquatic activities. 10A NCAC 09 .1005 OFF PREMISE ACTIVITIES IN CHILD CARE CENTERS 10A NCAC 09 .1403 ACTIVITIES INVOLVING WATER IN CHILD CARE CENTERS We discussed you may want to be approved for transportation. A thirty-day notice is required if you want to request to be approved for transportation. We discussed you would review the .1000 section of the child care rules, then let me know if you have any questions. We discussed you will want to discuss using any sanitizer or disinfectant wipes with the local Avery County Environmental Health Specialist. Criminal Background Check Requirements All staff associated with the child care facility must be assigned to the child care facility in the ABCMS portal. This will be monitored at the next temporary time period visit. **New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. We discussed there is a new child care rule rollout training on DCDEE Moodle regarding the rule changes as of 7/1/25. Please continue to visit DCDEE’s website to get the latest information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at monica.houck@dhhs.nc.gov or 828.243.2154, or my supervisor, Bonnie Mathis at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
G.S. 110-90 · Violation
Name of Operation: Hugh Chapman Early Learning Center Facility ID: 06000086 Consultant: MONICA HOUCK Operation Type: Center Case Number: Visit Date: 10/9/2025 Number Present: 11 Completed Date: 10/9/2025 Age: From 2 To 4 Total Minutes: 220 Time In: 09:35 AM Time Out: 01:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor compliance with all applicable child care requirements during the first temporary time period visit. Jessica Sullins, Legal Operator/Administrator, was on-site and available to answer questions. A computerized visit summary was reviewed, signed, and a copy left with you. Currently this center operates with a Temporary License, issued for 9/2/25 and is effective through 3/2/26. The restrictions include daytime care only, children under 2.5 years old in rooms with direct exits only. Maximum capacity forty-five (45) children. The program began operation with children on 10/1/25. The Secretary of State website was checked today, and the organization, Young Men’s Christian Association of Avery County, is listed as active-current. If any changes to the program need to be made or you decide to sell the child care business, then you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. During this first Temporary Time Period visit, the classrooms were monitored as well as the playground, materials, equipment and required posted items for meeting all minimum licensing requirements. Approved Fire Inspection – 8/5/25, Daytime Care Only Superior Sanitation Inspection – 2/18/25 with zero (0) Demerits; contact Avery County Environmental Health Specialist to notify that the child care facility is in operation with children. The children were observed during free play, outdoor play, and lunch. Children are bringing their own snacks and lunch. Any component missing are supplemented by the center. The program does not provide transportation. Ms. Sullins expressed that she would like to offer aquatics through the YMCA and have children, three through five years of age, walk for an off-premise aquatic activity. There are eleven (11) children enrolled. Three children's files were monitored. There are seven (7) staff. One (1) new staff, C.F., was hired today and is not listed on the staff and training worksheet. Four (4) staff files were monitored including the new staff that started today. You may choose to apply for a rated license and request an Environment Rating Scale (ERS) assessment for the opportunity to transition to a rated license. The temporary license is effective through 3/2/26. The following violations of child care requirements were observed today: Violation Number Comment Rule 125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. For space #1, the classroom with two year old children, three (3) of six (6) children had a documented time of arrival. 10A NCAC 09 .0302(d)(4) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. In space #1, the classroom with two year old children, a diaper cream was stored in an unlocked cabinet below five feet. 15A NCAC 18A .2820(d) 851 When medication was administered, documentation was not completed or maintained for 6 months and/or the documentation did not include the required information. In space #1, the classroom with two year old children, there was no documentation of Hunnelog Jr. insulin being administered to a child that has been enrolled since 10/6/25. The insulin is administered to the child through injection after every snack and meal. .0803(13)(a-e); .2318(3) 898 All electrical appliances were not used in accordance with the manufacturers instruction. Appliances with heating elements, such as bottle warmers, crock pots, curling irons, irons, coffee pots, and/or their cords were accessible to preschool-age children. In space #2, the classroom with three and four year old children, a laminator with a heating element was in use by a teacher during the walkthrough. .0604(e) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. Five (5) of six (6) staff that have worked for more than two weeks had less than six (6) hours of documented new staff orientation. All required orientation topics for the first two weeks were documented as completed with less than the required six (6) hours. .1101(a)(b) 9995 A violation was found for which there is no item number. 15A NCAC 18A .2815 WATER SUPPLY. The kitchen remained unlocked during the visit. A key could not be located. Technical assistance for correction plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement on or before 10/23/25. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: monica.houck@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education (DCDEE) Attn: Monica Houck 151 Creekview Rd, Hendersonville, NC 28792 Please call me at 828-243-2154, or email monica.houck@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Achieving Compliance – rule references are noted in the cited violations *Medication – Item #851 The log was completed during the visit today for 10/6/25, 10/7/25, and morning snack today, 10/9/25. The child did not attend on 10/8/25. This was corrected during the visit. *Medication Storage – Item #841 The diaper cream was moved to a shelf higher than five feet above the diaper changing table and inaccessible to children. This was corrected during the visit. *General Safety – Item #898 The laminator was turned off, unplugged and stored inaccessible to children. We discussed the laminator could only be used when children are not in care in the space. This was corrected during the visit. General Safety Sanitation Hot Water - Item #9995 We discussed the kitchen door must remain closed and locked when no one is in the kitchen. When the kitchen door is open and there is no one in the kitchen, it allows for hot water of 120 degrees Fahrenheit or hotter to be accessible to children. You stated you have contacted maintenance to get a key for the kitchen. *Program Record Keeping – Item #125 The arrival times for the three children were documented on the sign-in sheet during the visit. This was corrected during the visit. *Orientation – Item #1067 We discussed that six (6) hours is the minimum amount of time required to cover the required topics in the first two weeks of employment. Rated License Assessment: The program must maintain a 75% or higher compliance history score to be eligible for a 2-5 star rated license. We discussed you would be choosing the classroom and instructional quality pathway and referred to the SECTION .3200 - STANDARDS FOR TWO THROUGH FIVE STAR RATED LICENSES. The following would be completed for the classroom and instructional quality pathway based on star level met. *Reduced/enhanced staff/child ratios and/or enhanced space options. *Staff education evaluation of fifty percent (50%) of lead teachers and fifty percent (50%) of other educators. *Evidence of implementing family and community engagement foundational practices. *Evidence of implementing continuous quality improvement plans for the facility and individual staff. *Evidence of implementing a curriculum that has been approved by the Commission. *Evidence of conducting on-going formative assessments that have been approved by the Commission and sharing results with parents at least twice annually. *Evidence of the administrator and all lead teachers completing training related to the curriculum and formative assessment tool that is used by the center with children. *Evidence of the administrator participating in one activity regarding classroom and instructional quality practices as outlined in the child care rule .3205 (f,10). * Evidence of all lead teachers participating in one activity regarding classroom and instructional quality practices as outlined in the child care rule .3205 (f, 11). In addition, the following must be met since the child care facility serves preschool age children and toddlers. 10A NCAC 09 .3205 CLASSROOM AND INSTRUCTIONAL QUALITY PATHWAY FOR CHILD CARE CENTERS (g) For any child care center serving pre-school age children, the following shall also apply: (1) Each child care center shall comply with the requirements set forth in Rule .0508 of this Chapter for written activity schedules and plans and Rule .0509 of this Chapter for general activity requirements; (2) Each child care center shall comply with the requirements for activity areas for preschool-age children as set forth in Rule .0510 of this Chapter, except that all five of the activity areas listed in G.S. 110-91(12) shall be available each day and the activities listed in Rule .0510(c) of this Chapter shall be offered for each group of children at least once per week; and (3) The requirements for activities for infants and toddlers set forth in Rule .0511 of this Chapter shall apply for children under three years of age. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submitted an official transcript (if applicable) and applied for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. All staff must have education evaluated by WORKS on or before 1/16/26. *Jessica Sullins, Administrator, has been evaluated and is qualified as a Level III Administrator. *M. Puckett, Lead Teacher, has been evaluated and is qualified as a lead teacher with a BA/BS or higher in EC/CD. *C. Smith, Lead Teacher, has been evaluated and is qualified as a lead teacher with the DCDEE NC EC Equivalency Certificate and 30 semester hours in ECE. *A .Pedraza, Lead Teacher, has been evaluated and is qualified as a lead teacher with the NC Early Childhood Credential (NCECC). *J. Collins, Teacher, has been evaluated and is qualified as a lead teacher with a 4 Year Degree/Other with receipt of 12 semester hours in EC/CD and an additional 15 semester hours in ECE. *N. Goudy, Teacher, has been evaluated and is qualified as a lead teacher with the NCECC. Approved Curriculum: The curriculum implemented Creative Curriculum. Approved Assessment: The approved assessment used is Gold by Teaching Strategies. Contact your local Child Care Resource and Referral office for further technical assistance with the quality enhancement from MaryLee Yearick. Consultation: The following child care requirements would be required to allow for children to participate in aquatic activities and take a walk off premises. Plan to email the aquatic policies to me for review prior to distributing to parents/staff and prior to starting aquatic activities. 10A NCAC 09 .1005 OFF PREMISE ACTIVITIES IN CHILD CARE CENTERS 10A NCAC 09 .1403 ACTIVITIES INVOLVING WATER IN CHILD CARE CENTERS We discussed you may want to be approved for transportation. A thirty-day notice is required if you want to request to be approved for transportation. We discussed you would review the .1000 section of the child care rules, then let me know if you have any questions. We discussed you will want to discuss using any sanitizer or disinfectant wipes with the local Avery County Environmental Health Specialist. Criminal Background Check Requirements All staff associated with the child care facility must be assigned to the child care facility in the ABCMS portal. This will be monitored at the next temporary time period visit. **New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. We discussed there is a new child care rule rollout training on DCDEE Moodle regarding the rule changes as of 7/1/25. Please continue to visit DCDEE’s website to get the latest information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at monica.houck@dhhs.nc.gov or 828.243.2154, or my supervisor, Bonnie Mathis at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
G.S. 110-91 · Violation
Name of Operation: Hugh Chapman Early Learning Center Facility ID: 06000086 Consultant: MONICA HOUCK Operation Type: Center Case Number: Visit Date: 10/9/2025 Number Present: 11 Completed Date: 10/9/2025 Age: From 2 To 4 Total Minutes: 220 Time In: 09:35 AM Time Out: 01:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor compliance with all applicable child care requirements during the first temporary time period visit. Jessica Sullins, Legal Operator/Administrator, was on-site and available to answer questions. A computerized visit summary was reviewed, signed, and a copy left with you. Currently this center operates with a Temporary License, issued for 9/2/25 and is effective through 3/2/26. The restrictions include daytime care only, children under 2.5 years old in rooms with direct exits only. Maximum capacity forty-five (45) children. The program began operation with children on 10/1/25. The Secretary of State website was checked today, and the organization, Young Men’s Christian Association of Avery County, is listed as active-current. If any changes to the program need to be made or you decide to sell the child care business, then you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. During this first Temporary Time Period visit, the classrooms were monitored as well as the playground, materials, equipment and required posted items for meeting all minimum licensing requirements. Approved Fire Inspection – 8/5/25, Daytime Care Only Superior Sanitation Inspection – 2/18/25 with zero (0) Demerits; contact Avery County Environmental Health Specialist to notify that the child care facility is in operation with children. The children were observed during free play, outdoor play, and lunch. Children are bringing their own snacks and lunch. Any component missing are supplemented by the center. The program does not provide transportation. Ms. Sullins expressed that she would like to offer aquatics through the YMCA and have children, three through five years of age, walk for an off-premise aquatic activity. There are eleven (11) children enrolled. Three children's files were monitored. There are seven (7) staff. One (1) new staff, C.F., was hired today and is not listed on the staff and training worksheet. Four (4) staff files were monitored including the new staff that started today. You may choose to apply for a rated license and request an Environment Rating Scale (ERS) assessment for the opportunity to transition to a rated license. The temporary license is effective through 3/2/26. The following violations of child care requirements were observed today: Violation Number Comment Rule 125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. For space #1, the classroom with two year old children, three (3) of six (6) children had a documented time of arrival. 10A NCAC 09 .0302(d)(4) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. In space #1, the classroom with two year old children, a diaper cream was stored in an unlocked cabinet below five feet. 15A NCAC 18A .2820(d) 851 When medication was administered, documentation was not completed or maintained for 6 months and/or the documentation did not include the required information. In space #1, the classroom with two year old children, there was no documentation of Hunnelog Jr. insulin being administered to a child that has been enrolled since 10/6/25. The insulin is administered to the child through injection after every snack and meal. .0803(13)(a-e); .2318(3) 898 All electrical appliances were not used in accordance with the manufacturers instruction. Appliances with heating elements, such as bottle warmers, crock pots, curling irons, irons, coffee pots, and/or their cords were accessible to preschool-age children. In space #2, the classroom with three and four year old children, a laminator with a heating element was in use by a teacher during the walkthrough. .0604(e) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. Five (5) of six (6) staff that have worked for more than two weeks had less than six (6) hours of documented new staff orientation. All required orientation topics for the first two weeks were documented as completed with less than the required six (6) hours. .1101(a)(b) 9995 A violation was found for which there is no item number. 15A NCAC 18A .2815 WATER SUPPLY. The kitchen remained unlocked during the visit. A key could not be located. Technical assistance for correction plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement on or before 10/23/25. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: monica.houck@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education (DCDEE) Attn: Monica Houck 151 Creekview Rd, Hendersonville, NC 28792 Please call me at 828-243-2154, or email monica.houck@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Achieving Compliance – rule references are noted in the cited violations *Medication – Item #851 The log was completed during the visit today for 10/6/25, 10/7/25, and morning snack today, 10/9/25. The child did not attend on 10/8/25. This was corrected during the visit. *Medication Storage – Item #841 The diaper cream was moved to a shelf higher than five feet above the diaper changing table and inaccessible to children. This was corrected during the visit. *General Safety – Item #898 The laminator was turned off, unplugged and stored inaccessible to children. We discussed the laminator could only be used when children are not in care in the space. This was corrected during the visit. General Safety Sanitation Hot Water - Item #9995 We discussed the kitchen door must remain closed and locked when no one is in the kitchen. When the kitchen door is open and there is no one in the kitchen, it allows for hot water of 120 degrees Fahrenheit or hotter to be accessible to children. You stated you have contacted maintenance to get a key for the kitchen. *Program Record Keeping – Item #125 The arrival times for the three children were documented on the sign-in sheet during the visit. This was corrected during the visit. *Orientation – Item #1067 We discussed that six (6) hours is the minimum amount of time required to cover the required topics in the first two weeks of employment. Rated License Assessment: The program must maintain a 75% or higher compliance history score to be eligible for a 2-5 star rated license. We discussed you would be choosing the classroom and instructional quality pathway and referred to the SECTION .3200 - STANDARDS FOR TWO THROUGH FIVE STAR RATED LICENSES. The following would be completed for the classroom and instructional quality pathway based on star level met. *Reduced/enhanced staff/child ratios and/or enhanced space options. *Staff education evaluation of fifty percent (50%) of lead teachers and fifty percent (50%) of other educators. *Evidence of implementing family and community engagement foundational practices. *Evidence of implementing continuous quality improvement plans for the facility and individual staff. *Evidence of implementing a curriculum that has been approved by the Commission. *Evidence of conducting on-going formative assessments that have been approved by the Commission and sharing results with parents at least twice annually. *Evidence of the administrator and all lead teachers completing training related to the curriculum and formative assessment tool that is used by the center with children. *Evidence of the administrator participating in one activity regarding classroom and instructional quality practices as outlined in the child care rule .3205 (f,10). * Evidence of all lead teachers participating in one activity regarding classroom and instructional quality practices as outlined in the child care rule .3205 (f, 11). In addition, the following must be met since the child care facility serves preschool age children and toddlers. 10A NCAC 09 .3205 CLASSROOM AND INSTRUCTIONAL QUALITY PATHWAY FOR CHILD CARE CENTERS (g) For any child care center serving pre-school age children, the following shall also apply: (1) Each child care center shall comply with the requirements set forth in Rule .0508 of this Chapter for written activity schedules and plans and Rule .0509 of this Chapter for general activity requirements; (2) Each child care center shall comply with the requirements for activity areas for preschool-age children as set forth in Rule .0510 of this Chapter, except that all five of the activity areas listed in G.S. 110-91(12) shall be available each day and the activities listed in Rule .0510(c) of this Chapter shall be offered for each group of children at least once per week; and (3) The requirements for activities for infants and toddlers set forth in Rule .0511 of this Chapter shall apply for children under three years of age. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submitted an official transcript (if applicable) and applied for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. All staff must have education evaluated by WORKS on or before 1/16/26. *Jessica Sullins, Administrator, has been evaluated and is qualified as a Level III Administrator. *M. Puckett, Lead Teacher, has been evaluated and is qualified as a lead teacher with a BA/BS or higher in EC/CD. *C. Smith, Lead Teacher, has been evaluated and is qualified as a lead teacher with the DCDEE NC EC Equivalency Certificate and 30 semester hours in ECE. *A .Pedraza, Lead Teacher, has been evaluated and is qualified as a lead teacher with the NC Early Childhood Credential (NCECC). *J. Collins, Teacher, has been evaluated and is qualified as a lead teacher with a 4 Year Degree/Other with receipt of 12 semester hours in EC/CD and an additional 15 semester hours in ECE. *N. Goudy, Teacher, has been evaluated and is qualified as a lead teacher with the NCECC. Approved Curriculum: The curriculum implemented Creative Curriculum. Approved Assessment: The approved assessment used is Gold by Teaching Strategies. Contact your local Child Care Resource and Referral office for further technical assistance with the quality enhancement from MaryLee Yearick. Consultation: The following child care requirements would be required to allow for children to participate in aquatic activities and take a walk off premises. Plan to email the aquatic policies to me for review prior to distributing to parents/staff and prior to starting aquatic activities. 10A NCAC 09 .1005 OFF PREMISE ACTIVITIES IN CHILD CARE CENTERS 10A NCAC 09 .1403 ACTIVITIES INVOLVING WATER IN CHILD CARE CENTERS We discussed you may want to be approved for transportation. A thirty-day notice is required if you want to request to be approved for transportation. We discussed you would review the .1000 section of the child care rules, then let me know if you have any questions. We discussed you will want to discuss using any sanitizer or disinfectant wipes with the local Avery County Environmental Health Specialist. Criminal Background Check Requirements All staff associated with the child care facility must be assigned to the child care facility in the ABCMS portal. This will be monitored at the next temporary time period visit. **New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. We discussed there is a new child care rule rollout training on DCDEE Moodle regarding the rule changes as of 7/1/25. Please continue to visit DCDEE’s website to get the latest information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at monica.houck@dhhs.nc.gov or 828.243.2154, or my supervisor, Bonnie Mathis at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
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