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Miss Honey'S Learning Center Lincolnton
310 Lithia Inn Road, Lincolnton NC 28092 · License #55000193 · Child Care Center
Contact
- Phone
- (704) 240-3838
- Website
- Add via profile claim
- Address
- 310 Lithia Inn Road, Lincolnton NC 28092 · Directions
Hours
Not published by the state. Owners can add hours via profile claim.
Care & schedule
When they operate
Ages served
- 3-Star quality rating
- Accepts subsidy
- Licensed for 100 children
Inspection history & violations
Source: North Carolina's child care licensing agency- Violation
10A NCAC 09 .0803 · Violation
Name of Operation: Miss Honey's Learning Center Lincolnton Facility ID: 55000193 Consultant: KRISTEN R. MAUNEY Operation Type: Center Case Number: Visit Date: 7/8/2026 Number Present: 31 Completed Date: 7/8/2026 Age: From 0 To 11 Total Minutes: 415 Time In: 09:25 AM Time Out: 01:00 PM Time In: 02:00 PM Time Out: 05:20 PM List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit, including health and safety. You, Jennifer Hawkins, Administrator, were in a classroom upon arrival and needed to remain in a classroom throughout the duration of the visit due to low staffing. You were unable to provide me with applicable program, staff, and children’s records due to being in a classroom. A follow-up visit will be conducted to monitor records. This is the facilities first annual compliance visit since becoming licensed on July 29, 2025. This facility currently operates with a Three-star rated license effective January 30, 2026, meeting daytime care only, enhanced space, and children under 2 1/2 in rooms with direct exits only. The license was posted, and the restrictions were in compliance. This facility follows the Classroom and Instructional Quality pathway. The program’s compliance history was 85 percent prior to today’s visit. The most recent sanitation inspection for your facility was conducted on March 26, 2026. A superior sanitation classification was issued with 4 demerits noted on the grade card. The most recent fire inspection for your facility was conducted on May 28, 2026, and this facility was approved for daytime care only. The North Carolina Secretary of State website was reviewed on July 7, 2026, and Miss Honey’s Lincolnton NC, Inc. was listed as current-active. A checklist was used to note the requirements monitored today. A walkthrough of the facility was completed today, and all indoor and outdoor areas were monitored. I observed children in the indoor learning environment. Children throughout the facility were participating in free play activities indoors, handwashing routines, story time, lunch, and nap. Infants in space #1G were observed during free play activities on the floor. The analysis date for the most recent lead water test was April 29, 2025. Lead water testing must be completed every three years. You may review your facilities results by visiting https://www.cleanwaterforuskids.org/en/carolina/. This website also indicated “enrollment started” for required asbestos and lead-based paint testing. I suggested you or the individual responsible contact RTI to request an update on this facilities enrollment with required asbestos and lead based paint testing. The most recent monthly fire drill recorded on the emergency drill log was completed on May 12, 2026, at 2:10pm. The most recent quarterly lockdown/shelter-in-place drill recorded on the emergency drill log was completed on May 28, 2026, at 10:00am. The previous quarterly lockdown/shelter-in-place drill recorded on the emergency drill log was completed on February 12, 2026. Violations observed today were discussed with you and documented in the Visit Summary left with you at the conclusion of this visit. The following violations were observed: Violation Number Comment Rule 301 Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. At approximately 9:30am, sixteen children, three to seven years of age, were observed with one staff member in space #1A. GS 110-91(7);.0713(a-d) 318 Children between 12 and 24 months of age were grouped with children 3 years of age or older. At approximately 9:35am, seven children one year of age, one child two years of age, and two school-age children ages ten and eleven, were observed with one staff member in space #1C. 10A NCAC 09 .0713(a)(6) 428 A current activity plan was not posted for each group of children for reference. The activity plan posted in space #1C was dated for "May." GS 110-91(12); .0508(a) 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. A feeding plan for one infant seven months of age was not posted in space #1G nor available for review. 10A NCAC 09 .0902(a) 541 The written feeding plan did not include the child's name, parent signature, and/or was not dated when received by the center. In space #1G, the feeding plan for one infant four months of age was not completed in full nor signed by the child’s parent. .0902(a) 705 Equipment and furnishings were not sturdy, stable and free of hazards. On the playground for preschool and school age children, outdoor space #2, a play house contained torn, loose fabric, an eight inch by four inch area of broken and cracked plastic with sharp edges, and two screws protruding one inch from the surface inside the door frame. On outdoor space #2, a muffin pan, three square sheet pans and two circular sheet pans nailed to a wooden wall were covered with rust and a plastic colander nailed to the wooden wall was broken and cracked with sharp edges. On outdoor space #2, a wooden bench was broken exposing loose pieces of wood and splinters. On the playground for infants and toddlers, outdoor space #1, the plastic climber contained cracks on the platform of the climber. When weight was pressed on the platform of the climber, the platform would sink and the cracks would separate. .0601(c) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. The laundry room door was observed unlocked with the key in the doorknob lock. The laundry room contained Tide laundry detergent, Captain Jack’s Copper Fungicide, Zep Industrial purple degreaser, two gallon jugs of Array bleach, and LA’s Totally Awesome window cleaner. In space #1A, one aerosol can of Blue Lizard Australian sunscreen was observed in an unlocked container above a metal cabinet. In space #1C, two aerosol cans of Coppertone Kids Sport sunscreen and Studio Selection sunscreen spray for kids were observed in an unlocked container on a shelf. .2820(b) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. In space #1G, six non-prescription diaper rash creams and one prescription cream were observed in an unlocked container below the diaper changing table accessible to mobile infants and children one year of age. 15A NCAC 18A .2820(d) 843 A drug or medicine was administered after its expiration date. A&D ointment was administered to a child in space #1C that expired on January 31, 2026. 10A NCAC 09 .0803(1)(d) 844 Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional. In space #1C, a pharmacy label was not attached to one child's inhaler. .0803(2)(a) 871 Center staff did not comply with the safe sleep policy. On June 15, 2026, visual safe sleep checks for one infant eleven months of age were documented at 11:42am and not again until 12:00pm. On June 29, 2026, visual safe sleep checks for one infant four months of age were documented at 11:30am and not again until 12:00pm. Documentation of visual safe sleep checks for July 6, 2026, and July 7, 2026, were not on file available for review for any of the four infants present. 10A NCAC 09 .0606(a) 1792 Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. In space #1A, a plastic Scooters coffee cup with a lid containing a half full frozen coffee drink was observed on top of the cubbies accessible to children. After nap, an opened can of Alani energy drink was observed in space #1A on top of the cubbies accessible to children. .0901(i) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. A shelter-in-place drill recorded on the emergency drill log was documented as completed on February 12, 2026. The next quarterly lockdown drill recorded on the emergency drill log was documented as completed on May 28, 2026. .0604(u);.0302(d)(8) The violations documented above must be corrected immediately. On or before July 22, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware that any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Kristen Mauney, Child Care Consultant PO Box 674 Denver, NC 28037 Kristen.Mauney@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. The email address listed for this facility is lincolnton@misshoneyslearningcenter.com. Failure to correct the violations and send the written statement by the due date may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. The Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. Due to the nature of the violations regarding staff to child ratios, an unannounced follow-up visit will be made in the near future to verify correction of violations. Technical Assistance for the violations observed was provided on the following: Staff to Child Ratios- -Your facility meets minimum requirements regarding staff/child ratios. The staff/child ratios and group sizes for single-age groups of children in centers shall be as follows: Age of Children (Ratio Staff/Children)-Maximum Group Size 0 to 12 Months (1/5)-10 12 to 24 Months (1/6)-12 2 to 3 Years (1/10)-20 3 to 4 Years (1/15)-25 4 to 5 Years (1/20)-25 5 Years and Older (1/25)-25 When combining age groups, the staff/child ratio for the youngest child in the group must be maintained for the entire group. Children of all ages may be cared for together in groups for the first and last operating hour of the day, provided the staff/child ratio for the youngest child in the group is maintained. Children between the ages of 12 months and 24 months shall not be grouped with older children unless all children in the group are less than three years of age or it is within the first and last hour of the operating day. I suggested you review this information with all staff members at this time, and annually at a staff meeting. I suggested that you include ages and birth dates on the attendance records and head count sheets to ensure that accurate staff to child ratios are maintained at all times. I also suggested you review your staffing schedule and address accordingly to ensure proper staff/child ratios can be maintained at all times. You stated you are currently short-staffed, with three staff members recently quitting and one staff member absent today. You stated you closed the facility last week, June 30 through July 3, due to not having enough staff for coverage of staff to child ratios. You stated you plan to implement a cut off time for parents to drop off children by a certain time each morning. Safe outdoor environment- -The facilities most recent sanitation inspection conducted on March 26, 2026, noted that play equipment was not in good repair. The sanitation inspection report stated “the climber house in the first play area was cracked and in poor repair. Repair or replace the climber house so that it is in good repair. 10A NCAC 09 .0601 SAFE ENVIRONMENT (c) Equipment and furnishings shall be sturdy, stable, and free of hazards that may injure children including sharp edges, lead based or peeling paint, rust, loose nails, splinters, protrusions (excluding nuts and bolts on sides of fences), and pinch and crush points. When conducting your monthly playground inspections, I reminded you to check all equipment to ensure broken equipment and hazards are not accessible to children. I suggested that you instruct staff to inform administrative staff when a piece of equipment is broken or damaged, and remove the equipment, if able, from the play area so that the broken equipment is not accessible to children. Make the equipment inaccessible to children by using caution tape surrounding the broken equipment until repairs can be made if the equipment cannot be removed from the play area. I suggested that you remove the rusty pans and replace with materials that do not rust or spray a rubberized coating spray on the materials to prevent rust. When conducting your monthly playground inspections, be sure to look out for wood that may splinter and repair or replace the wood as soon as possible. You stated you have been working in a classroom and have not had an opportunity to remove or repair the equipment outdoors, but you are aware and will remove the equipment this weekend. Storage of Hazardous Materials- -This was a repeated violation. Aerosol cans were moved to locked storage by staff and the laundry room door was locked and the key removed from the lock during the visit. All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled must be stored in a locked storage room or cabinet. I suggested that you monitor all areas of the child care facility each day to ensure all hazardous products are stored appropriately. I suggested that you remind staff to refrain from storing the key in the lock on cabinets or closets containing hazardous products or materials required to be kept in locked storage. I also suggested that you check all storage cabinets and closets to ensure the lock is operating properly. You stated you bought locks for the containers and will install those as soon as possible. Nutrition- -This was a repeated violation. Staff must model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. I suggested that staff only consume beverages that meet nutritional requirements in the presence of children, such as water. You spoke with staff during the visit regarding this requirement. Storage of Medication- -Medications were moved to locked storage by staff during the visit. Medications including prescription and non-prescription items shall be stored in a locked cabinet or other locked container and shall not be stored above food. Designated emergency medications shall be kept inaccessible to children, but are not required to be in locked storage. Non-prescription diaper creams and sunscreen shall be kept inaccessible to children when not in use, but are not required to be in locked storage. “Inaccessible to children” is defined as a vertical distance of at least five feet from the finished floor. I suggested that you and staff conduct safety checks of each classroom to ensure all medications are stored appropriately. You stated you bought locks for the containers and will install those as soon as possible. Feeding Plans- -Written feeding plans for children under fifteen months of age must be posted in the child’s classroom for reference and must be modified as the child's needs change. The feeding instructions for each infant shall include the type and amount of milk, formula and food, the frequency of feedings and be posted for reference by the caregivers. I suggested that you utilize the Children’s File Checklist available on the DCDEE website. Refer to the checklist prior to each child’s enrollment to ensure all required documentation is on file within the required timeframe. You stated you have already contacted the child’s parents to request feeding plans be completed for their child. Safe sleep- -Documents that verify staff members’ compliance with visual checks on infants shall be maintained for a minimum of one month. Visual safe sleep check records for one infant were unable to be located during the visit. Visually checking on sleeping infants every fifteen minutes, per your facilities safe sleep policy, is critical in protecting sleeping infants from sudden infant death syndrome. I suggested that you discuss requirements for safe sleep checks as well as sudden infant death syndrome with all staff, especially all staff who work in the classroom for infants. I suggested utilizing the Caring for Our Children resource book for more information pertaining to safe sleep practices and sudden infant death syndrome. I suggested determining how safe sleep checks will be turned in to administrative staff and create a plan to review safe sleep checks prior to filing. Create a system for enhancing your filing system for safe sleep checks so that records do not become misplaced. I suggested determining how safe sleep checks will be turned in to administrative staff and create a plan to review safe sleep checks weekly and prior to filing. I suggested that safe sleep checks may be conducted more frequently, such as every ten minutes, and utilizing a timer to assist you with remembering to visually check sleeping infants. You stated the lead teacher for the classroom for infants abruptly left and is no longer employed. You stated once you hire staff for the classroom for infants, you will make sure they are trained on how to complete sleep checks. Activity plans- -I suggested staff members complete, print, and post activity plans for the following week no later than Friday of each week so that it will be posted each Monday morning. You stated the staff member who typically works in space #1C was absent today and had the current activity plan with her. Medication administration- -Staff confirmed that the expired medication had been administered to the child. I suggested that you review all medications to ensure the medication has not expired and the authorization from the parent has been received. I suggested that you instruct staff to complete monthly checks of medications to ensure compliance with all medication requirements. You stated you will recheck medications to ensure compliance. You stated you have a checklist that you use for medications. Prescription medication- -Prescribed medicine must be in the original pharmacy labeled container with the pharmacy label attached that includes the child’s name and administering instructions. I suggested that you monitor all medications received from the parent/guardian prior to the medication being administered to the child or prior to the medication being stored in the classroom. You stated you will recheck medications to ensure compliance. You stated you have a checklist that you use for medications. Emergency Drills- -Shelter-in-place or lockdown drills must be practiced within every three months. I suggested that you make a note on a calendar or set a reminder on your computer to conduct emergency drills at least every three months. Shelter-in-place or lockdown drills are to be conducted within three months of the previous drill rather than once every quarter. You stated you have had staffing hardships since November 2025. You have been working in a classroom more and administrative duties have been impacted. Consultation was provided on the following: -I suggested that you or the individual responsible contact RTI to request an update on this facilities enrollment with required asbestos and lead based paint testing. -I suggested that administrative staff, or a designated staff member, review all medication permission forms to ensure all required information is obtained prior to accepting the medication from the child’s parent or guardian. -Children must wash their hands upon arrival at the center, after each visit to the toilet, before eating, and before and after water play, after outside play, and/or after handling animals or animal cages. 15A NCAC 18A.2803(c). Children were observed eating animal crackers directly out of the package in space #1C and toddlers were eating out of the hands of school age children. -We reviewed appropriate language with children. -We reviewed activity area requirements. During the visit, the staff member in space #1A stated “housekeeping is closed” to children throughout the day. This staff member stated the children did not clean up the family living and dramatic play activity area yesterday, so today, the activity area was closed. NC GS 110-91(12) Developmentally Appropriate Activities. – Each facility shall have developmentally appropriate activities and play materials. The Commission shall establish minimum standards for developmentally appropriate activities for child care facilities. Each child care facility shall have a planned schedule of developmentally appropriate activities displayed in a prominent place for parents to review and the appropriate materials and equipment available to implement the scheduled activities. Each child care center shall make four of the following activity areas available daily: art and other creative play, children's books, blocks and block building, manipulatives, and family living and dramatic play. 10A NCAC 09 .2806 CAREGIVING ACTIVITIES FOR PRESCHOOL-AGED CHILDREN (b) Each center providing care to preschool-age children shall comply with the requirements for activity areas for preschool-age children in Rule .0510 of this Chapter, except that all five of the activity areas listed in G.S. 110-91(12) shall be available each day and the activities listed in Rule .0510(c) of this Chapter shall be offered for each group of children at least once per week. Reminders and Resources: -Providers can speak to a Behavior Support Advisor for advice and resources specific to the challenging behaviors in their classroom by calling 1-888-600-1685 Option 1. Providers may also submit questions to a Behavior Support Advisor online and receive a call or email in response. In addition, providers may post questions in the ‘Talk to the Expert’ Group on an online network, Social Emotional Connections, for early childhood educators. There are also opportunities to join free webinars on challenging topics or classroom activities. For a flyer including active links to access these resources, please reach out to me and I will send this to you via email. I encouraged you to place a copy of the flyer in each classroom so that staff may access the information when needed. -Moodle Support: The Division offers early childhood professionals a wide range of professional development opportunities through our online learning platform Moodle. To get help with Moodle, email at DCDEE_Moodle_Support@dhhs.nc.gov or call (919) 814-6326. For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. If you have any questions about today’s visit, please contact me or my supervisor, Tammy McGalliard, at 828-782-0718 or Tammy.McGalliard@dhhs.nc.gov. Thank you for your time and assistance today. If I can be of further assistance, you may contact me at 704-853-9196 or Kristen.Mauney@dhhs.nc.gov. Kristen Mauney, Child Care Consultant PO Box 674, Denver, NC 28037 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
- Violation
10A NCAC 09 .0902 · Violation
Name of Operation: Miss Honey's Learning Center Lincolnton Facility ID: 55000193 Consultant: KRISTEN R. MAUNEY Operation Type: Center Case Number: Visit Date: 7/8/2026 Number Present: 31 Completed Date: 7/8/2026 Age: From 0 To 11 Total Minutes: 415 Time In: 09:25 AM Time Out: 01:00 PM Time In: 02:00 PM Time Out: 05:20 PM List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit, including health and safety. You, Jennifer Hawkins, Administrator, were in a classroom upon arrival and needed to remain in a classroom throughout the duration of the visit due to low staffing. You were unable to provide me with applicable program, staff, and children’s records due to being in a classroom. A follow-up visit will be conducted to monitor records. This is the facilities first annual compliance visit since becoming licensed on July 29, 2025. This facility currently operates with a Three-star rated license effective January 30, 2026, meeting daytime care only, enhanced space, and children under 2 1/2 in rooms with direct exits only. The license was posted, and the restrictions were in compliance. This facility follows the Classroom and Instructional Quality pathway. The program’s compliance history was 85 percent prior to today’s visit. The most recent sanitation inspection for your facility was conducted on March 26, 2026. A superior sanitation classification was issued with 4 demerits noted on the grade card. The most recent fire inspection for your facility was conducted on May 28, 2026, and this facility was approved for daytime care only. The North Carolina Secretary of State website was reviewed on July 7, 2026, and Miss Honey’s Lincolnton NC, Inc. was listed as current-active. A checklist was used to note the requirements monitored today. A walkthrough of the facility was completed today, and all indoor and outdoor areas were monitored. I observed children in the indoor learning environment. Children throughout the facility were participating in free play activities indoors, handwashing routines, story time, lunch, and nap. Infants in space #1G were observed during free play activities on the floor. The analysis date for the most recent lead water test was April 29, 2025. Lead water testing must be completed every three years. You may review your facilities results by visiting https://www.cleanwaterforuskids.org/en/carolina/. This website also indicated “enrollment started” for required asbestos and lead-based paint testing. I suggested you or the individual responsible contact RTI to request an update on this facilities enrollment with required asbestos and lead based paint testing. The most recent monthly fire drill recorded on the emergency drill log was completed on May 12, 2026, at 2:10pm. The most recent quarterly lockdown/shelter-in-place drill recorded on the emergency drill log was completed on May 28, 2026, at 10:00am. The previous quarterly lockdown/shelter-in-place drill recorded on the emergency drill log was completed on February 12, 2026. Violations observed today were discussed with you and documented in the Visit Summary left with you at the conclusion of this visit. The following violations were observed: Violation Number Comment Rule 301 Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. At approximately 9:30am, sixteen children, three to seven years of age, were observed with one staff member in space #1A. GS 110-91(7);.0713(a-d) 318 Children between 12 and 24 months of age were grouped with children 3 years of age or older. At approximately 9:35am, seven children one year of age, one child two years of age, and two school-age children ages ten and eleven, were observed with one staff member in space #1C. 10A NCAC 09 .0713(a)(6) 428 A current activity plan was not posted for each group of children for reference. The activity plan posted in space #1C was dated for "May." GS 110-91(12); .0508(a) 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. A feeding plan for one infant seven months of age was not posted in space #1G nor available for review. 10A NCAC 09 .0902(a) 541 The written feeding plan did not include the child's name, parent signature, and/or was not dated when received by the center. In space #1G, the feeding plan for one infant four months of age was not completed in full nor signed by the child’s parent. .0902(a) 705 Equipment and furnishings were not sturdy, stable and free of hazards. On the playground for preschool and school age children, outdoor space #2, a play house contained torn, loose fabric, an eight inch by four inch area of broken and cracked plastic with sharp edges, and two screws protruding one inch from the surface inside the door frame. On outdoor space #2, a muffin pan, three square sheet pans and two circular sheet pans nailed to a wooden wall were covered with rust and a plastic colander nailed to the wooden wall was broken and cracked with sharp edges. On outdoor space #2, a wooden bench was broken exposing loose pieces of wood and splinters. On the playground for infants and toddlers, outdoor space #1, the plastic climber contained cracks on the platform of the climber. When weight was pressed on the platform of the climber, the platform would sink and the cracks would separate. .0601(c) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. The laundry room door was observed unlocked with the key in the doorknob lock. The laundry room contained Tide laundry detergent, Captain Jack’s Copper Fungicide, Zep Industrial purple degreaser, two gallon jugs of Array bleach, and LA’s Totally Awesome window cleaner. In space #1A, one aerosol can of Blue Lizard Australian sunscreen was observed in an unlocked container above a metal cabinet. In space #1C, two aerosol cans of Coppertone Kids Sport sunscreen and Studio Selection sunscreen spray for kids were observed in an unlocked container on a shelf. .2820(b) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. In space #1G, six non-prescription diaper rash creams and one prescription cream were observed in an unlocked container below the diaper changing table accessible to mobile infants and children one year of age. 15A NCAC 18A .2820(d) 843 A drug or medicine was administered after its expiration date. A&D ointment was administered to a child in space #1C that expired on January 31, 2026. 10A NCAC 09 .0803(1)(d) 844 Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional. In space #1C, a pharmacy label was not attached to one child's inhaler. .0803(2)(a) 871 Center staff did not comply with the safe sleep policy. On June 15, 2026, visual safe sleep checks for one infant eleven months of age were documented at 11:42am and not again until 12:00pm. On June 29, 2026, visual safe sleep checks for one infant four months of age were documented at 11:30am and not again until 12:00pm. Documentation of visual safe sleep checks for July 6, 2026, and July 7, 2026, were not on file available for review for any of the four infants present. 10A NCAC 09 .0606(a) 1792 Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. In space #1A, a plastic Scooters coffee cup with a lid containing a half full frozen coffee drink was observed on top of the cubbies accessible to children. After nap, an opened can of Alani energy drink was observed in space #1A on top of the cubbies accessible to children. .0901(i) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. A shelter-in-place drill recorded on the emergency drill log was documented as completed on February 12, 2026. The next quarterly lockdown drill recorded on the emergency drill log was documented as completed on May 28, 2026. .0604(u);.0302(d)(8) The violations documented above must be corrected immediately. On or before July 22, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware that any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Kristen Mauney, Child Care Consultant PO Box 674 Denver, NC 28037 Kristen.Mauney@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. The email address listed for this facility is lincolnton@misshoneyslearningcenter.com. Failure to correct the violations and send the written statement by the due date may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. The Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. Due to the nature of the violations regarding staff to child ratios, an unannounced follow-up visit will be made in the near future to verify correction of violations. Technical Assistance for the violations observed was provided on the following: Staff to Child Ratios- -Your facility meets minimum requirements regarding staff/child ratios. The staff/child ratios and group sizes for single-age groups of children in centers shall be as follows: Age of Children (Ratio Staff/Children)-Maximum Group Size 0 to 12 Months (1/5)-10 12 to 24 Months (1/6)-12 2 to 3 Years (1/10)-20 3 to 4 Years (1/15)-25 4 to 5 Years (1/20)-25 5 Years and Older (1/25)-25 When combining age groups, the staff/child ratio for the youngest child in the group must be maintained for the entire group. Children of all ages may be cared for together in groups for the first and last operating hour of the day, provided the staff/child ratio for the youngest child in the group is maintained. Children between the ages of 12 months and 24 months shall not be grouped with older children unless all children in the group are less than three years of age or it is within the first and last hour of the operating day. I suggested you review this information with all staff members at this time, and annually at a staff meeting. I suggested that you include ages and birth dates on the attendance records and head count sheets to ensure that accurate staff to child ratios are maintained at all times. I also suggested you review your staffing schedule and address accordingly to ensure proper staff/child ratios can be maintained at all times. You stated you are currently short-staffed, with three staff members recently quitting and one staff member absent today. You stated you closed the facility last week, June 30 through July 3, due to not having enough staff for coverage of staff to child ratios. You stated you plan to implement a cut off time for parents to drop off children by a certain time each morning. Safe outdoor environment- -The facilities most recent sanitation inspection conducted on March 26, 2026, noted that play equipment was not in good repair. The sanitation inspection report stated “the climber house in the first play area was cracked and in poor repair. Repair or replace the climber house so that it is in good repair. 10A NCAC 09 .0601 SAFE ENVIRONMENT (c) Equipment and furnishings shall be sturdy, stable, and free of hazards that may injure children including sharp edges, lead based or peeling paint, rust, loose nails, splinters, protrusions (excluding nuts and bolts on sides of fences), and pinch and crush points. When conducting your monthly playground inspections, I reminded you to check all equipment to ensure broken equipment and hazards are not accessible to children. I suggested that you instruct staff to inform administrative staff when a piece of equipment is broken or damaged, and remove the equipment, if able, from the play area so that the broken equipment is not accessible to children. Make the equipment inaccessible to children by using caution tape surrounding the broken equipment until repairs can be made if the equipment cannot be removed from the play area. I suggested that you remove the rusty pans and replace with materials that do not rust or spray a rubberized coating spray on the materials to prevent rust. When conducting your monthly playground inspections, be sure to look out for wood that may splinter and repair or replace the wood as soon as possible. You stated you have been working in a classroom and have not had an opportunity to remove or repair the equipment outdoors, but you are aware and will remove the equipment this weekend. Storage of Hazardous Materials- -This was a repeated violation. Aerosol cans were moved to locked storage by staff and the laundry room door was locked and the key removed from the lock during the visit. All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled must be stored in a locked storage room or cabinet. I suggested that you monitor all areas of the child care facility each day to ensure all hazardous products are stored appropriately. I suggested that you remind staff to refrain from storing the key in the lock on cabinets or closets containing hazardous products or materials required to be kept in locked storage. I also suggested that you check all storage cabinets and closets to ensure the lock is operating properly. You stated you bought locks for the containers and will install those as soon as possible. Nutrition- -This was a repeated violation. Staff must model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. I suggested that staff only consume beverages that meet nutritional requirements in the presence of children, such as water. You spoke with staff during the visit regarding this requirement. Storage of Medication- -Medications were moved to locked storage by staff during the visit. Medications including prescription and non-prescription items shall be stored in a locked cabinet or other locked container and shall not be stored above food. Designated emergency medications shall be kept inaccessible to children, but are not required to be in locked storage. Non-prescription diaper creams and sunscreen shall be kept inaccessible to children when not in use, but are not required to be in locked storage. “Inaccessible to children” is defined as a vertical distance of at least five feet from the finished floor. I suggested that you and staff conduct safety checks of each classroom to ensure all medications are stored appropriately. You stated you bought locks for the containers and will install those as soon as possible. Feeding Plans- -Written feeding plans for children under fifteen months of age must be posted in the child’s classroom for reference and must be modified as the child's needs change. The feeding instructions for each infant shall include the type and amount of milk, formula and food, the frequency of feedings and be posted for reference by the caregivers. I suggested that you utilize the Children’s File Checklist available on the DCDEE website. Refer to the checklist prior to each child’s enrollment to ensure all required documentation is on file within the required timeframe. You stated you have already contacted the child’s parents to request feeding plans be completed for their child. Safe sleep- -Documents that verify staff members’ compliance with visual checks on infants shall be maintained for a minimum of one month. Visual safe sleep check records for one infant were unable to be located during the visit. Visually checking on sleeping infants every fifteen minutes, per your facilities safe sleep policy, is critical in protecting sleeping infants from sudden infant death syndrome. I suggested that you discuss requirements for safe sleep checks as well as sudden infant death syndrome with all staff, especially all staff who work in the classroom for infants. I suggested utilizing the Caring for Our Children resource book for more information pertaining to safe sleep practices and sudden infant death syndrome. I suggested determining how safe sleep checks will be turned in to administrative staff and create a plan to review safe sleep checks prior to filing. Create a system for enhancing your filing system for safe sleep checks so that records do not become misplaced. I suggested determining how safe sleep checks will be turned in to administrative staff and create a plan to review safe sleep checks weekly and prior to filing. I suggested that safe sleep checks may be conducted more frequently, such as every ten minutes, and utilizing a timer to assist you with remembering to visually check sleeping infants. You stated the lead teacher for the classroom for infants abruptly left and is no longer employed. You stated once you hire staff for the classroom for infants, you will make sure they are trained on how to complete sleep checks. Activity plans- -I suggested staff members complete, print, and post activity plans for the following week no later than Friday of each week so that it will be posted each Monday morning. You stated the staff member who typically works in space #1C was absent today and had the current activity plan with her. Medication administration- -Staff confirmed that the expired medication had been administered to the child. I suggested that you review all medications to ensure the medication has not expired and the authorization from the parent has been received. I suggested that you instruct staff to complete monthly checks of medications to ensure compliance with all medication requirements. You stated you will recheck medications to ensure compliance. You stated you have a checklist that you use for medications. Prescription medication- -Prescribed medicine must be in the original pharmacy labeled container with the pharmacy label attached that includes the child’s name and administering instructions. I suggested that you monitor all medications received from the parent/guardian prior to the medication being administered to the child or prior to the medication being stored in the classroom. You stated you will recheck medications to ensure compliance. You stated you have a checklist that you use for medications. Emergency Drills- -Shelter-in-place or lockdown drills must be practiced within every three months. I suggested that you make a note on a calendar or set a reminder on your computer to conduct emergency drills at least every three months. Shelter-in-place or lockdown drills are to be conducted within three months of the previous drill rather than once every quarter. You stated you have had staffing hardships since November 2025. You have been working in a classroom more and administrative duties have been impacted. Consultation was provided on the following: -I suggested that you or the individual responsible contact RTI to request an update on this facilities enrollment with required asbestos and lead based paint testing. -I suggested that administrative staff, or a designated staff member, review all medication permission forms to ensure all required information is obtained prior to accepting the medication from the child’s parent or guardian. -Children must wash their hands upon arrival at the center, after each visit to the toilet, before eating, and before and after water play, after outside play, and/or after handling animals or animal cages. 15A NCAC 18A.2803(c). Children were observed eating animal crackers directly out of the package in space #1C and toddlers were eating out of the hands of school age children. -We reviewed appropriate language with children. -We reviewed activity area requirements. During the visit, the staff member in space #1A stated “housekeeping is closed” to children throughout the day. This staff member stated the children did not clean up the family living and dramatic play activity area yesterday, so today, the activity area was closed. NC GS 110-91(12) Developmentally Appropriate Activities. – Each facility shall have developmentally appropriate activities and play materials. The Commission shall establish minimum standards for developmentally appropriate activities for child care facilities. Each child care facility shall have a planned schedule of developmentally appropriate activities displayed in a prominent place for parents to review and the appropriate materials and equipment available to implement the scheduled activities. Each child care center shall make four of the following activity areas available daily: art and other creative play, children's books, blocks and block building, manipulatives, and family living and dramatic play. 10A NCAC 09 .2806 CAREGIVING ACTIVITIES FOR PRESCHOOL-AGED CHILDREN (b) Each center providing care to preschool-age children shall comply with the requirements for activity areas for preschool-age children in Rule .0510 of this Chapter, except that all five of the activity areas listed in G.S. 110-91(12) shall be available each day and the activities listed in Rule .0510(c) of this Chapter shall be offered for each group of children at least once per week. Reminders and Resources: -Providers can speak to a Behavior Support Advisor for advice and resources specific to the challenging behaviors in their classroom by calling 1-888-600-1685 Option 1. Providers may also submit questions to a Behavior Support Advisor online and receive a call or email in response. In addition, providers may post questions in the ‘Talk to the Expert’ Group on an online network, Social Emotional Connections, for early childhood educators. There are also opportunities to join free webinars on challenging topics or classroom activities. For a flyer including active links to access these resources, please reach out to me and I will send this to you via email. I encouraged you to place a copy of the flyer in each classroom so that staff may access the information when needed. -Moodle Support: The Division offers early childhood professionals a wide range of professional development opportunities through our online learning platform Moodle. To get help with Moodle, email at DCDEE_Moodle_Support@dhhs.nc.gov or call (919) 814-6326. For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. If you have any questions about today’s visit, please contact me or my supervisor, Tammy McGalliard, at 828-782-0718 or Tammy.McGalliard@dhhs.nc.gov. Thank you for your time and assistance today. If I can be of further assistance, you may contact me at 704-853-9196 or Kristen.Mauney@dhhs.nc.gov. Kristen Mauney, Child Care Consultant PO Box 674, Denver, NC 28037 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
- Violation
10A NCAC 09 .0601 · Violation
Name of Operation: Miss Honey's Learning Center Lincolnton Facility ID: 55000193 Consultant: KRISTEN R. MAUNEY Operation Type: Center Case Number: Visit Date: 7/8/2026 Number Present: 31 Completed Date: 7/8/2026 Age: From 0 To 11 Total Minutes: 415 Time In: 09:25 AM Time Out: 01:00 PM Time In: 02:00 PM Time Out: 05:20 PM List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit, including health and safety. You, Jennifer Hawkins, Administrator, were in a classroom upon arrival and needed to remain in a classroom throughout the duration of the visit due to low staffing. You were unable to provide me with applicable program, staff, and children’s records due to being in a classroom. A follow-up visit will be conducted to monitor records. This is the facilities first annual compliance visit since becoming licensed on July 29, 2025. This facility currently operates with a Three-star rated license effective January 30, 2026, meeting daytime care only, enhanced space, and children under 2 1/2 in rooms with direct exits only. The license was posted, and the restrictions were in compliance. This facility follows the Classroom and Instructional Quality pathway. The program’s compliance history was 85 percent prior to today’s visit. The most recent sanitation inspection for your facility was conducted on March 26, 2026. A superior sanitation classification was issued with 4 demerits noted on the grade card. The most recent fire inspection for your facility was conducted on May 28, 2026, and this facility was approved for daytime care only. The North Carolina Secretary of State website was reviewed on July 7, 2026, and Miss Honey’s Lincolnton NC, Inc. was listed as current-active. A checklist was used to note the requirements monitored today. A walkthrough of the facility was completed today, and all indoor and outdoor areas were monitored. I observed children in the indoor learning environment. Children throughout the facility were participating in free play activities indoors, handwashing routines, story time, lunch, and nap. Infants in space #1G were observed during free play activities on the floor. The analysis date for the most recent lead water test was April 29, 2025. Lead water testing must be completed every three years. You may review your facilities results by visiting https://www.cleanwaterforuskids.org/en/carolina/. This website also indicated “enrollment started” for required asbestos and lead-based paint testing. I suggested you or the individual responsible contact RTI to request an update on this facilities enrollment with required asbestos and lead based paint testing. The most recent monthly fire drill recorded on the emergency drill log was completed on May 12, 2026, at 2:10pm. The most recent quarterly lockdown/shelter-in-place drill recorded on the emergency drill log was completed on May 28, 2026, at 10:00am. The previous quarterly lockdown/shelter-in-place drill recorded on the emergency drill log was completed on February 12, 2026. Violations observed today were discussed with you and documented in the Visit Summary left with you at the conclusion of this visit. The following violations were observed: Violation Number Comment Rule 301 Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. At approximately 9:30am, sixteen children, three to seven years of age, were observed with one staff member in space #1A. GS 110-91(7);.0713(a-d) 318 Children between 12 and 24 months of age were grouped with children 3 years of age or older. At approximately 9:35am, seven children one year of age, one child two years of age, and two school-age children ages ten and eleven, were observed with one staff member in space #1C. 10A NCAC 09 .0713(a)(6) 428 A current activity plan was not posted for each group of children for reference. The activity plan posted in space #1C was dated for "May." GS 110-91(12); .0508(a) 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. A feeding plan for one infant seven months of age was not posted in space #1G nor available for review. 10A NCAC 09 .0902(a) 541 The written feeding plan did not include the child's name, parent signature, and/or was not dated when received by the center. In space #1G, the feeding plan for one infant four months of age was not completed in full nor signed by the child’s parent. .0902(a) 705 Equipment and furnishings were not sturdy, stable and free of hazards. On the playground for preschool and school age children, outdoor space #2, a play house contained torn, loose fabric, an eight inch by four inch area of broken and cracked plastic with sharp edges, and two screws protruding one inch from the surface inside the door frame. On outdoor space #2, a muffin pan, three square sheet pans and two circular sheet pans nailed to a wooden wall were covered with rust and a plastic colander nailed to the wooden wall was broken and cracked with sharp edges. On outdoor space #2, a wooden bench was broken exposing loose pieces of wood and splinters. On the playground for infants and toddlers, outdoor space #1, the plastic climber contained cracks on the platform of the climber. When weight was pressed on the platform of the climber, the platform would sink and the cracks would separate. .0601(c) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. The laundry room door was observed unlocked with the key in the doorknob lock. The laundry room contained Tide laundry detergent, Captain Jack’s Copper Fungicide, Zep Industrial purple degreaser, two gallon jugs of Array bleach, and LA’s Totally Awesome window cleaner. In space #1A, one aerosol can of Blue Lizard Australian sunscreen was observed in an unlocked container above a metal cabinet. In space #1C, two aerosol cans of Coppertone Kids Sport sunscreen and Studio Selection sunscreen spray for kids were observed in an unlocked container on a shelf. .2820(b) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. In space #1G, six non-prescription diaper rash creams and one prescription cream were observed in an unlocked container below the diaper changing table accessible to mobile infants and children one year of age. 15A NCAC 18A .2820(d) 843 A drug or medicine was administered after its expiration date. A&D ointment was administered to a child in space #1C that expired on January 31, 2026. 10A NCAC 09 .0803(1)(d) 844 Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional. In space #1C, a pharmacy label was not attached to one child's inhaler. .0803(2)(a) 871 Center staff did not comply with the safe sleep policy. On June 15, 2026, visual safe sleep checks for one infant eleven months of age were documented at 11:42am and not again until 12:00pm. On June 29, 2026, visual safe sleep checks for one infant four months of age were documented at 11:30am and not again until 12:00pm. Documentation of visual safe sleep checks for July 6, 2026, and July 7, 2026, were not on file available for review for any of the four infants present. 10A NCAC 09 .0606(a) 1792 Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. In space #1A, a plastic Scooters coffee cup with a lid containing a half full frozen coffee drink was observed on top of the cubbies accessible to children. After nap, an opened can of Alani energy drink was observed in space #1A on top of the cubbies accessible to children. .0901(i) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. A shelter-in-place drill recorded on the emergency drill log was documented as completed on February 12, 2026. The next quarterly lockdown drill recorded on the emergency drill log was documented as completed on May 28, 2026. .0604(u);.0302(d)(8) The violations documented above must be corrected immediately. On or before July 22, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware that any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Kristen Mauney, Child Care Consultant PO Box 674 Denver, NC 28037 Kristen.Mauney@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. The email address listed for this facility is lincolnton@misshoneyslearningcenter.com. Failure to correct the violations and send the written statement by the due date may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. The Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. Due to the nature of the violations regarding staff to child ratios, an unannounced follow-up visit will be made in the near future to verify correction of violations. Technical Assistance for the violations observed was provided on the following: Staff to Child Ratios- -Your facility meets minimum requirements regarding staff/child ratios. The staff/child ratios and group sizes for single-age groups of children in centers shall be as follows: Age of Children (Ratio Staff/Children)-Maximum Group Size 0 to 12 Months (1/5)-10 12 to 24 Months (1/6)-12 2 to 3 Years (1/10)-20 3 to 4 Years (1/15)-25 4 to 5 Years (1/20)-25 5 Years and Older (1/25)-25 When combining age groups, the staff/child ratio for the youngest child in the group must be maintained for the entire group. Children of all ages may be cared for together in groups for the first and last operating hour of the day, provided the staff/child ratio for the youngest child in the group is maintained. Children between the ages of 12 months and 24 months shall not be grouped with older children unless all children in the group are less than three years of age or it is within the first and last hour of the operating day. I suggested you review this information with all staff members at this time, and annually at a staff meeting. I suggested that you include ages and birth dates on the attendance records and head count sheets to ensure that accurate staff to child ratios are maintained at all times. I also suggested you review your staffing schedule and address accordingly to ensure proper staff/child ratios can be maintained at all times. You stated you are currently short-staffed, with three staff members recently quitting and one staff member absent today. You stated you closed the facility last week, June 30 through July 3, due to not having enough staff for coverage of staff to child ratios. You stated you plan to implement a cut off time for parents to drop off children by a certain time each morning. Safe outdoor environment- -The facilities most recent sanitation inspection conducted on March 26, 2026, noted that play equipment was not in good repair. The sanitation inspection report stated “the climber house in the first play area was cracked and in poor repair. Repair or replace the climber house so that it is in good repair. 10A NCAC 09 .0601 SAFE ENVIRONMENT (c) Equipment and furnishings shall be sturdy, stable, and free of hazards that may injure children including sharp edges, lead based or peeling paint, rust, loose nails, splinters, protrusions (excluding nuts and bolts on sides of fences), and pinch and crush points. When conducting your monthly playground inspections, I reminded you to check all equipment to ensure broken equipment and hazards are not accessible to children. I suggested that you instruct staff to inform administrative staff when a piece of equipment is broken or damaged, and remove the equipment, if able, from the play area so that the broken equipment is not accessible to children. Make the equipment inaccessible to children by using caution tape surrounding the broken equipment until repairs can be made if the equipment cannot be removed from the play area. I suggested that you remove the rusty pans and replace with materials that do not rust or spray a rubberized coating spray on the materials to prevent rust. When conducting your monthly playground inspections, be sure to look out for wood that may splinter and repair or replace the wood as soon as possible. You stated you have been working in a classroom and have not had an opportunity to remove or repair the equipment outdoors, but you are aware and will remove the equipment this weekend. Storage of Hazardous Materials- -This was a repeated violation. Aerosol cans were moved to locked storage by staff and the laundry room door was locked and the key removed from the lock during the visit. All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled must be stored in a locked storage room or cabinet. I suggested that you monitor all areas of the child care facility each day to ensure all hazardous products are stored appropriately. I suggested that you remind staff to refrain from storing the key in the lock on cabinets or closets containing hazardous products or materials required to be kept in locked storage. I also suggested that you check all storage cabinets and closets to ensure the lock is operating properly. You stated you bought locks for the containers and will install those as soon as possible. Nutrition- -This was a repeated violation. Staff must model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. I suggested that staff only consume beverages that meet nutritional requirements in the presence of children, such as water. You spoke with staff during the visit regarding this requirement. Storage of Medication- -Medications were moved to locked storage by staff during the visit. Medications including prescription and non-prescription items shall be stored in a locked cabinet or other locked container and shall not be stored above food. Designated emergency medications shall be kept inaccessible to children, but are not required to be in locked storage. Non-prescription diaper creams and sunscreen shall be kept inaccessible to children when not in use, but are not required to be in locked storage. “Inaccessible to children” is defined as a vertical distance of at least five feet from the finished floor. I suggested that you and staff conduct safety checks of each classroom to ensure all medications are stored appropriately. You stated you bought locks for the containers and will install those as soon as possible. Feeding Plans- -Written feeding plans for children under fifteen months of age must be posted in the child’s classroom for reference and must be modified as the child's needs change. The feeding instructions for each infant shall include the type and amount of milk, formula and food, the frequency of feedings and be posted for reference by the caregivers. I suggested that you utilize the Children’s File Checklist available on the DCDEE website. Refer to the checklist prior to each child’s enrollment to ensure all required documentation is on file within the required timeframe. You stated you have already contacted the child’s parents to request feeding plans be completed for their child. Safe sleep- -Documents that verify staff members’ compliance with visual checks on infants shall be maintained for a minimum of one month. Visual safe sleep check records for one infant were unable to be located during the visit. Visually checking on sleeping infants every fifteen minutes, per your facilities safe sleep policy, is critical in protecting sleeping infants from sudden infant death syndrome. I suggested that you discuss requirements for safe sleep checks as well as sudden infant death syndrome with all staff, especially all staff who work in the classroom for infants. I suggested utilizing the Caring for Our Children resource book for more information pertaining to safe sleep practices and sudden infant death syndrome. I suggested determining how safe sleep checks will be turned in to administrative staff and create a plan to review safe sleep checks prior to filing. Create a system for enhancing your filing system for safe sleep checks so that records do not become misplaced. I suggested determining how safe sleep checks will be turned in to administrative staff and create a plan to review safe sleep checks weekly and prior to filing. I suggested that safe sleep checks may be conducted more frequently, such as every ten minutes, and utilizing a timer to assist you with remembering to visually check sleeping infants. You stated the lead teacher for the classroom for infants abruptly left and is no longer employed. You stated once you hire staff for the classroom for infants, you will make sure they are trained on how to complete sleep checks. Activity plans- -I suggested staff members complete, print, and post activity plans for the following week no later than Friday of each week so that it will be posted each Monday morning. You stated the staff member who typically works in space #1C was absent today and had the current activity plan with her. Medication administration- -Staff confirmed that the expired medication had been administered to the child. I suggested that you review all medications to ensure the medication has not expired and the authorization from the parent has been received. I suggested that you instruct staff to complete monthly checks of medications to ensure compliance with all medication requirements. You stated you will recheck medications to ensure compliance. You stated you have a checklist that you use for medications. Prescription medication- -Prescribed medicine must be in the original pharmacy labeled container with the pharmacy label attached that includes the child’s name and administering instructions. I suggested that you monitor all medications received from the parent/guardian prior to the medication being administered to the child or prior to the medication being stored in the classroom. You stated you will recheck medications to ensure compliance. You stated you have a checklist that you use for medications. Emergency Drills- -Shelter-in-place or lockdown drills must be practiced within every three months. I suggested that you make a note on a calendar or set a reminder on your computer to conduct emergency drills at least every three months. Shelter-in-place or lockdown drills are to be conducted within three months of the previous drill rather than once every quarter. You stated you have had staffing hardships since November 2025. You have been working in a classroom more and administrative duties have been impacted. Consultation was provided on the following: -I suggested that you or the individual responsible contact RTI to request an update on this facilities enrollment with required asbestos and lead based paint testing. -I suggested that administrative staff, or a designated staff member, review all medication permission forms to ensure all required information is obtained prior to accepting the medication from the child’s parent or guardian. -Children must wash their hands upon arrival at the center, after each visit to the toilet, before eating, and before and after water play, after outside play, and/or after handling animals or animal cages. 15A NCAC 18A.2803(c). Children were observed eating animal crackers directly out of the package in space #1C and toddlers were eating out of the hands of school age children. -We reviewed appropriate language with children. -We reviewed activity area requirements. During the visit, the staff member in space #1A stated “housekeeping is closed” to children throughout the day. This staff member stated the children did not clean up the family living and dramatic play activity area yesterday, so today, the activity area was closed. NC GS 110-91(12) Developmentally Appropriate Activities. – Each facility shall have developmentally appropriate activities and play materials. The Commission shall establish minimum standards for developmentally appropriate activities for child care facilities. Each child care facility shall have a planned schedule of developmentally appropriate activities displayed in a prominent place for parents to review and the appropriate materials and equipment available to implement the scheduled activities. Each child care center shall make four of the following activity areas available daily: art and other creative play, children's books, blocks and block building, manipulatives, and family living and dramatic play. 10A NCAC 09 .2806 CAREGIVING ACTIVITIES FOR PRESCHOOL-AGED CHILDREN (b) Each center providing care to preschool-age children shall comply with the requirements for activity areas for preschool-age children in Rule .0510 of this Chapter, except that all five of the activity areas listed in G.S. 110-91(12) shall be available each day and the activities listed in Rule .0510(c) of this Chapter shall be offered for each group of children at least once per week. Reminders and Resources: -Providers can speak to a Behavior Support Advisor for advice and resources specific to the challenging behaviors in their classroom by calling 1-888-600-1685 Option 1. Providers may also submit questions to a Behavior Support Advisor online and receive a call or email in response. In addition, providers may post questions in the ‘Talk to the Expert’ Group on an online network, Social Emotional Connections, for early childhood educators. There are also opportunities to join free webinars on challenging topics or classroom activities. For a flyer including active links to access these resources, please reach out to me and I will send this to you via email. I encouraged you to place a copy of the flyer in each classroom so that staff may access the information when needed. -Moodle Support: The Division offers early childhood professionals a wide range of professional development opportunities through our online learning platform Moodle. To get help with Moodle, email at DCDEE_Moodle_Support@dhhs.nc.gov or call (919) 814-6326. For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. If you have any questions about today’s visit, please contact me or my supervisor, Tammy McGalliard, at 828-782-0718 or Tammy.McGalliard@dhhs.nc.gov. Thank you for your time and assistance today. If I can be of further assistance, you may contact me at 704-853-9196 or Kristen.Mauney@dhhs.nc.gov. Kristen Mauney, Child Care Consultant PO Box 674, Denver, NC 28037 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
- Violation
10A NCAC 09 .0606 · Violation
Name of Operation: Miss Honey's Learning Center Lincolnton Facility ID: 55000193 Consultant: KRISTEN R. MAUNEY Operation Type: Center Case Number: Visit Date: 7/8/2026 Number Present: 31 Completed Date: 7/8/2026 Age: From 0 To 11 Total Minutes: 415 Time In: 09:25 AM Time Out: 01:00 PM Time In: 02:00 PM Time Out: 05:20 PM List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit, including health and safety. You, Jennifer Hawkins, Administrator, were in a classroom upon arrival and needed to remain in a classroom throughout the duration of the visit due to low staffing. You were unable to provide me with applicable program, staff, and children’s records due to being in a classroom. A follow-up visit will be conducted to monitor records. This is the facilities first annual compliance visit since becoming licensed on July 29, 2025. This facility currently operates with a Three-star rated license effective January 30, 2026, meeting daytime care only, enhanced space, and children under 2 1/2 in rooms with direct exits only. The license was posted, and the restrictions were in compliance. This facility follows the Classroom and Instructional Quality pathway. The program’s compliance history was 85 percent prior to today’s visit. The most recent sanitation inspection for your facility was conducted on March 26, 2026. A superior sanitation classification was issued with 4 demerits noted on the grade card. The most recent fire inspection for your facility was conducted on May 28, 2026, and this facility was approved for daytime care only. The North Carolina Secretary of State website was reviewed on July 7, 2026, and Miss Honey’s Lincolnton NC, Inc. was listed as current-active. A checklist was used to note the requirements monitored today. A walkthrough of the facility was completed today, and all indoor and outdoor areas were monitored. I observed children in the indoor learning environment. Children throughout the facility were participating in free play activities indoors, handwashing routines, story time, lunch, and nap. Infants in space #1G were observed during free play activities on the floor. The analysis date for the most recent lead water test was April 29, 2025. Lead water testing must be completed every three years. You may review your facilities results by visiting https://www.cleanwaterforuskids.org/en/carolina/. This website also indicated “enrollment started” for required asbestos and lead-based paint testing. I suggested you or the individual responsible contact RTI to request an update on this facilities enrollment with required asbestos and lead based paint testing. The most recent monthly fire drill recorded on the emergency drill log was completed on May 12, 2026, at 2:10pm. The most recent quarterly lockdown/shelter-in-place drill recorded on the emergency drill log was completed on May 28, 2026, at 10:00am. The previous quarterly lockdown/shelter-in-place drill recorded on the emergency drill log was completed on February 12, 2026. Violations observed today were discussed with you and documented in the Visit Summary left with you at the conclusion of this visit. The following violations were observed: Violation Number Comment Rule 301 Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. At approximately 9:30am, sixteen children, three to seven years of age, were observed with one staff member in space #1A. GS 110-91(7);.0713(a-d) 318 Children between 12 and 24 months of age were grouped with children 3 years of age or older. At approximately 9:35am, seven children one year of age, one child two years of age, and two school-age children ages ten and eleven, were observed with one staff member in space #1C. 10A NCAC 09 .0713(a)(6) 428 A current activity plan was not posted for each group of children for reference. The activity plan posted in space #1C was dated for "May." GS 110-91(12); .0508(a) 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. A feeding plan for one infant seven months of age was not posted in space #1G nor available for review. 10A NCAC 09 .0902(a) 541 The written feeding plan did not include the child's name, parent signature, and/or was not dated when received by the center. In space #1G, the feeding plan for one infant four months of age was not completed in full nor signed by the child’s parent. .0902(a) 705 Equipment and furnishings were not sturdy, stable and free of hazards. On the playground for preschool and school age children, outdoor space #2, a play house contained torn, loose fabric, an eight inch by four inch area of broken and cracked plastic with sharp edges, and two screws protruding one inch from the surface inside the door frame. On outdoor space #2, a muffin pan, three square sheet pans and two circular sheet pans nailed to a wooden wall were covered with rust and a plastic colander nailed to the wooden wall was broken and cracked with sharp edges. On outdoor space #2, a wooden bench was broken exposing loose pieces of wood and splinters. On the playground for infants and toddlers, outdoor space #1, the plastic climber contained cracks on the platform of the climber. When weight was pressed on the platform of the climber, the platform would sink and the cracks would separate. .0601(c) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. The laundry room door was observed unlocked with the key in the doorknob lock. The laundry room contained Tide laundry detergent, Captain Jack’s Copper Fungicide, Zep Industrial purple degreaser, two gallon jugs of Array bleach, and LA’s Totally Awesome window cleaner. In space #1A, one aerosol can of Blue Lizard Australian sunscreen was observed in an unlocked container above a metal cabinet. In space #1C, two aerosol cans of Coppertone Kids Sport sunscreen and Studio Selection sunscreen spray for kids were observed in an unlocked container on a shelf. .2820(b) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. In space #1G, six non-prescription diaper rash creams and one prescription cream were observed in an unlocked container below the diaper changing table accessible to mobile infants and children one year of age. 15A NCAC 18A .2820(d) 843 A drug or medicine was administered after its expiration date. A&D ointment was administered to a child in space #1C that expired on January 31, 2026. 10A NCAC 09 .0803(1)(d) 844 Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional. In space #1C, a pharmacy label was not attached to one child's inhaler. .0803(2)(a) 871 Center staff did not comply with the safe sleep policy. On June 15, 2026, visual safe sleep checks for one infant eleven months of age were documented at 11:42am and not again until 12:00pm. On June 29, 2026, visual safe sleep checks for one infant four months of age were documented at 11:30am and not again until 12:00pm. Documentation of visual safe sleep checks for July 6, 2026, and July 7, 2026, were not on file available for review for any of the four infants present. 10A NCAC 09 .0606(a) 1792 Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. In space #1A, a plastic Scooters coffee cup with a lid containing a half full frozen coffee drink was observed on top of the cubbies accessible to children. After nap, an opened can of Alani energy drink was observed in space #1A on top of the cubbies accessible to children. .0901(i) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. A shelter-in-place drill recorded on the emergency drill log was documented as completed on February 12, 2026. The next quarterly lockdown drill recorded on the emergency drill log was documented as completed on May 28, 2026. .0604(u);.0302(d)(8) The violations documented above must be corrected immediately. On or before July 22, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware that any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Kristen Mauney, Child Care Consultant PO Box 674 Denver, NC 28037 Kristen.Mauney@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. The email address listed for this facility is lincolnton@misshoneyslearningcenter.com. Failure to correct the violations and send the written statement by the due date may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. The Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. Due to the nature of the violations regarding staff to child ratios, an unannounced follow-up visit will be made in the near future to verify correction of violations. Technical Assistance for the violations observed was provided on the following: Staff to Child Ratios- -Your facility meets minimum requirements regarding staff/child ratios. The staff/child ratios and group sizes for single-age groups of children in centers shall be as follows: Age of Children (Ratio Staff/Children)-Maximum Group Size 0 to 12 Months (1/5)-10 12 to 24 Months (1/6)-12 2 to 3 Years (1/10)-20 3 to 4 Years (1/15)-25 4 to 5 Years (1/20)-25 5 Years and Older (1/25)-25 When combining age groups, the staff/child ratio for the youngest child in the group must be maintained for the entire group. Children of all ages may be cared for together in groups for the first and last operating hour of the day, provided the staff/child ratio for the youngest child in the group is maintained. Children between the ages of 12 months and 24 months shall not be grouped with older children unless all children in the group are less than three years of age or it is within the first and last hour of the operating day. I suggested you review this information with all staff members at this time, and annually at a staff meeting. I suggested that you include ages and birth dates on the attendance records and head count sheets to ensure that accurate staff to child ratios are maintained at all times. I also suggested you review your staffing schedule and address accordingly to ensure proper staff/child ratios can be maintained at all times. You stated you are currently short-staffed, with three staff members recently quitting and one staff member absent today. You stated you closed the facility last week, June 30 through July 3, due to not having enough staff for coverage of staff to child ratios. You stated you plan to implement a cut off time for parents to drop off children by a certain time each morning. Safe outdoor environment- -The facilities most recent sanitation inspection conducted on March 26, 2026, noted that play equipment was not in good repair. The sanitation inspection report stated “the climber house in the first play area was cracked and in poor repair. Repair or replace the climber house so that it is in good repair. 10A NCAC 09 .0601 SAFE ENVIRONMENT (c) Equipment and furnishings shall be sturdy, stable, and free of hazards that may injure children including sharp edges, lead based or peeling paint, rust, loose nails, splinters, protrusions (excluding nuts and bolts on sides of fences), and pinch and crush points. When conducting your monthly playground inspections, I reminded you to check all equipment to ensure broken equipment and hazards are not accessible to children. I suggested that you instruct staff to inform administrative staff when a piece of equipment is broken or damaged, and remove the equipment, if able, from the play area so that the broken equipment is not accessible to children. Make the equipment inaccessible to children by using caution tape surrounding the broken equipment until repairs can be made if the equipment cannot be removed from the play area. I suggested that you remove the rusty pans and replace with materials that do not rust or spray a rubberized coating spray on the materials to prevent rust. When conducting your monthly playground inspections, be sure to look out for wood that may splinter and repair or replace the wood as soon as possible. You stated you have been working in a classroom and have not had an opportunity to remove or repair the equipment outdoors, but you are aware and will remove the equipment this weekend. Storage of Hazardous Materials- -This was a repeated violation. Aerosol cans were moved to locked storage by staff and the laundry room door was locked and the key removed from the lock during the visit. All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled must be stored in a locked storage room or cabinet. I suggested that you monitor all areas of the child care facility each day to ensure all hazardous products are stored appropriately. I suggested that you remind staff to refrain from storing the key in the lock on cabinets or closets containing hazardous products or materials required to be kept in locked storage. I also suggested that you check all storage cabinets and closets to ensure the lock is operating properly. You stated you bought locks for the containers and will install those as soon as possible. Nutrition- -This was a repeated violation. Staff must model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. I suggested that staff only consume beverages that meet nutritional requirements in the presence of children, such as water. You spoke with staff during the visit regarding this requirement. Storage of Medication- -Medications were moved to locked storage by staff during the visit. Medications including prescription and non-prescription items shall be stored in a locked cabinet or other locked container and shall not be stored above food. Designated emergency medications shall be kept inaccessible to children, but are not required to be in locked storage. Non-prescription diaper creams and sunscreen shall be kept inaccessible to children when not in use, but are not required to be in locked storage. “Inaccessible to children” is defined as a vertical distance of at least five feet from the finished floor. I suggested that you and staff conduct safety checks of each classroom to ensure all medications are stored appropriately. You stated you bought locks for the containers and will install those as soon as possible. Feeding Plans- -Written feeding plans for children under fifteen months of age must be posted in the child’s classroom for reference and must be modified as the child's needs change. The feeding instructions for each infant shall include the type and amount of milk, formula and food, the frequency of feedings and be posted for reference by the caregivers. I suggested that you utilize the Children’s File Checklist available on the DCDEE website. Refer to the checklist prior to each child’s enrollment to ensure all required documentation is on file within the required timeframe. You stated you have already contacted the child’s parents to request feeding plans be completed for their child. Safe sleep- -Documents that verify staff members’ compliance with visual checks on infants shall be maintained for a minimum of one month. Visual safe sleep check records for one infant were unable to be located during the visit. Visually checking on sleeping infants every fifteen minutes, per your facilities safe sleep policy, is critical in protecting sleeping infants from sudden infant death syndrome. I suggested that you discuss requirements for safe sleep checks as well as sudden infant death syndrome with all staff, especially all staff who work in the classroom for infants. I suggested utilizing the Caring for Our Children resource book for more information pertaining to safe sleep practices and sudden infant death syndrome. I suggested determining how safe sleep checks will be turned in to administrative staff and create a plan to review safe sleep checks prior to filing. Create a system for enhancing your filing system for safe sleep checks so that records do not become misplaced. I suggested determining how safe sleep checks will be turned in to administrative staff and create a plan to review safe sleep checks weekly and prior to filing. I suggested that safe sleep checks may be conducted more frequently, such as every ten minutes, and utilizing a timer to assist you with remembering to visually check sleeping infants. You stated the lead teacher for the classroom for infants abruptly left and is no longer employed. You stated once you hire staff for the classroom for infants, you will make sure they are trained on how to complete sleep checks. Activity plans- -I suggested staff members complete, print, and post activity plans for the following week no later than Friday of each week so that it will be posted each Monday morning. You stated the staff member who typically works in space #1C was absent today and had the current activity plan with her. Medication administration- -Staff confirmed that the expired medication had been administered to the child. I suggested that you review all medications to ensure the medication has not expired and the authorization from the parent has been received. I suggested that you instruct staff to complete monthly checks of medications to ensure compliance with all medication requirements. You stated you will recheck medications to ensure compliance. You stated you have a checklist that you use for medications. Prescription medication- -Prescribed medicine must be in the original pharmacy labeled container with the pharmacy label attached that includes the child’s name and administering instructions. I suggested that you monitor all medications received from the parent/guardian prior to the medication being administered to the child or prior to the medication being stored in the classroom. You stated you will recheck medications to ensure compliance. You stated you have a checklist that you use for medications. Emergency Drills- -Shelter-in-place or lockdown drills must be practiced within every three months. I suggested that you make a note on a calendar or set a reminder on your computer to conduct emergency drills at least every three months. Shelter-in-place or lockdown drills are to be conducted within three months of the previous drill rather than once every quarter. You stated you have had staffing hardships since November 2025. You have been working in a classroom more and administrative duties have been impacted. Consultation was provided on the following: -I suggested that you or the individual responsible contact RTI to request an update on this facilities enrollment with required asbestos and lead based paint testing. -I suggested that administrative staff, or a designated staff member, review all medication permission forms to ensure all required information is obtained prior to accepting the medication from the child’s parent or guardian. -Children must wash their hands upon arrival at the center, after each visit to the toilet, before eating, and before and after water play, after outside play, and/or after handling animals or animal cages. 15A NCAC 18A.2803(c). Children were observed eating animal crackers directly out of the package in space #1C and toddlers were eating out of the hands of school age children. -We reviewed appropriate language with children. -We reviewed activity area requirements. During the visit, the staff member in space #1A stated “housekeeping is closed” to children throughout the day. This staff member stated the children did not clean up the family living and dramatic play activity area yesterday, so today, the activity area was closed. NC GS 110-91(12) Developmentally Appropriate Activities. – Each facility shall have developmentally appropriate activities and play materials. The Commission shall establish minimum standards for developmentally appropriate activities for child care facilities. Each child care facility shall have a planned schedule of developmentally appropriate activities displayed in a prominent place for parents to review and the appropriate materials and equipment available to implement the scheduled activities. Each child care center shall make four of the following activity areas available daily: art and other creative play, children's books, blocks and block building, manipulatives, and family living and dramatic play. 10A NCAC 09 .2806 CAREGIVING ACTIVITIES FOR PRESCHOOL-AGED CHILDREN (b) Each center providing care to preschool-age children shall comply with the requirements for activity areas for preschool-age children in Rule .0510 of this Chapter, except that all five of the activity areas listed in G.S. 110-91(12) shall be available each day and the activities listed in Rule .0510(c) of this Chapter shall be offered for each group of children at least once per week. Reminders and Resources: -Providers can speak to a Behavior Support Advisor for advice and resources specific to the challenging behaviors in their classroom by calling 1-888-600-1685 Option 1. Providers may also submit questions to a Behavior Support Advisor online and receive a call or email in response. In addition, providers may post questions in the ‘Talk to the Expert’ Group on an online network, Social Emotional Connections, for early childhood educators. There are also opportunities to join free webinars on challenging topics or classroom activities. For a flyer including active links to access these resources, please reach out to me and I will send this to you via email. I encouraged you to place a copy of the flyer in each classroom so that staff may access the information when needed. -Moodle Support: The Division offers early childhood professionals a wide range of professional development opportunities through our online learning platform Moodle. To get help with Moodle, email at DCDEE_Moodle_Support@dhhs.nc.gov or call (919) 814-6326. For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. If you have any questions about today’s visit, please contact me or my supervisor, Tammy McGalliard, at 828-782-0718 or Tammy.McGalliard@dhhs.nc.gov. Thank you for your time and assistance today. If I can be of further assistance, you may contact me at 704-853-9196 or Kristen.Mauney@dhhs.nc.gov. Kristen Mauney, Child Care Consultant PO Box 674, Denver, NC 28037 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
- Violation
10A NCAC 09 .0713 · Violation
Name of Operation: Miss Honey's Learning Center Lincolnton Facility ID: 55000193 Consultant: KRISTEN R. MAUNEY Operation Type: Center Case Number: Visit Date: 7/8/2026 Number Present: 31 Completed Date: 7/8/2026 Age: From 0 To 11 Total Minutes: 415 Time In: 09:25 AM Time Out: 01:00 PM Time In: 02:00 PM Time Out: 05:20 PM List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit, including health and safety. You, Jennifer Hawkins, Administrator, were in a classroom upon arrival and needed to remain in a classroom throughout the duration of the visit due to low staffing. You were unable to provide me with applicable program, staff, and children’s records due to being in a classroom. A follow-up visit will be conducted to monitor records. This is the facilities first annual compliance visit since becoming licensed on July 29, 2025. This facility currently operates with a Three-star rated license effective January 30, 2026, meeting daytime care only, enhanced space, and children under 2 1/2 in rooms with direct exits only. The license was posted, and the restrictions were in compliance. This facility follows the Classroom and Instructional Quality pathway. The program’s compliance history was 85 percent prior to today’s visit. The most recent sanitation inspection for your facility was conducted on March 26, 2026. A superior sanitation classification was issued with 4 demerits noted on the grade card. The most recent fire inspection for your facility was conducted on May 28, 2026, and this facility was approved for daytime care only. The North Carolina Secretary of State website was reviewed on July 7, 2026, and Miss Honey’s Lincolnton NC, Inc. was listed as current-active. A checklist was used to note the requirements monitored today. A walkthrough of the facility was completed today, and all indoor and outdoor areas were monitored. I observed children in the indoor learning environment. Children throughout the facility were participating in free play activities indoors, handwashing routines, story time, lunch, and nap. Infants in space #1G were observed during free play activities on the floor. The analysis date for the most recent lead water test was April 29, 2025. Lead water testing must be completed every three years. You may review your facilities results by visiting https://www.cleanwaterforuskids.org/en/carolina/. This website also indicated “enrollment started” for required asbestos and lead-based paint testing. I suggested you or the individual responsible contact RTI to request an update on this facilities enrollment with required asbestos and lead based paint testing. The most recent monthly fire drill recorded on the emergency drill log was completed on May 12, 2026, at 2:10pm. The most recent quarterly lockdown/shelter-in-place drill recorded on the emergency drill log was completed on May 28, 2026, at 10:00am. The previous quarterly lockdown/shelter-in-place drill recorded on the emergency drill log was completed on February 12, 2026. Violations observed today were discussed with you and documented in the Visit Summary left with you at the conclusion of this visit. The following violations were observed: Violation Number Comment Rule 301 Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. At approximately 9:30am, sixteen children, three to seven years of age, were observed with one staff member in space #1A. GS 110-91(7);.0713(a-d) 318 Children between 12 and 24 months of age were grouped with children 3 years of age or older. At approximately 9:35am, seven children one year of age, one child two years of age, and two school-age children ages ten and eleven, were observed with one staff member in space #1C. 10A NCAC 09 .0713(a)(6) 428 A current activity plan was not posted for each group of children for reference. The activity plan posted in space #1C was dated for "May." GS 110-91(12); .0508(a) 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. A feeding plan for one infant seven months of age was not posted in space #1G nor available for review. 10A NCAC 09 .0902(a) 541 The written feeding plan did not include the child's name, parent signature, and/or was not dated when received by the center. In space #1G, the feeding plan for one infant four months of age was not completed in full nor signed by the child’s parent. .0902(a) 705 Equipment and furnishings were not sturdy, stable and free of hazards. On the playground for preschool and school age children, outdoor space #2, a play house contained torn, loose fabric, an eight inch by four inch area of broken and cracked plastic with sharp edges, and two screws protruding one inch from the surface inside the door frame. On outdoor space #2, a muffin pan, three square sheet pans and two circular sheet pans nailed to a wooden wall were covered with rust and a plastic colander nailed to the wooden wall was broken and cracked with sharp edges. On outdoor space #2, a wooden bench was broken exposing loose pieces of wood and splinters. On the playground for infants and toddlers, outdoor space #1, the plastic climber contained cracks on the platform of the climber. When weight was pressed on the platform of the climber, the platform would sink and the cracks would separate. .0601(c) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. The laundry room door was observed unlocked with the key in the doorknob lock. The laundry room contained Tide laundry detergent, Captain Jack’s Copper Fungicide, Zep Industrial purple degreaser, two gallon jugs of Array bleach, and LA’s Totally Awesome window cleaner. In space #1A, one aerosol can of Blue Lizard Australian sunscreen was observed in an unlocked container above a metal cabinet. In space #1C, two aerosol cans of Coppertone Kids Sport sunscreen and Studio Selection sunscreen spray for kids were observed in an unlocked container on a shelf. .2820(b) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. In space #1G, six non-prescription diaper rash creams and one prescription cream were observed in an unlocked container below the diaper changing table accessible to mobile infants and children one year of age. 15A NCAC 18A .2820(d) 843 A drug or medicine was administered after its expiration date. A&D ointment was administered to a child in space #1C that expired on January 31, 2026. 10A NCAC 09 .0803(1)(d) 844 Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional. In space #1C, a pharmacy label was not attached to one child's inhaler. .0803(2)(a) 871 Center staff did not comply with the safe sleep policy. On June 15, 2026, visual safe sleep checks for one infant eleven months of age were documented at 11:42am and not again until 12:00pm. On June 29, 2026, visual safe sleep checks for one infant four months of age were documented at 11:30am and not again until 12:00pm. Documentation of visual safe sleep checks for July 6, 2026, and July 7, 2026, were not on file available for review for any of the four infants present. 10A NCAC 09 .0606(a) 1792 Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. In space #1A, a plastic Scooters coffee cup with a lid containing a half full frozen coffee drink was observed on top of the cubbies accessible to children. After nap, an opened can of Alani energy drink was observed in space #1A on top of the cubbies accessible to children. .0901(i) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. A shelter-in-place drill recorded on the emergency drill log was documented as completed on February 12, 2026. The next quarterly lockdown drill recorded on the emergency drill log was documented as completed on May 28, 2026. .0604(u);.0302(d)(8) The violations documented above must be corrected immediately. On or before July 22, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware that any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Kristen Mauney, Child Care Consultant PO Box 674 Denver, NC 28037 Kristen.Mauney@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. The email address listed for this facility is lincolnton@misshoneyslearningcenter.com. Failure to correct the violations and send the written statement by the due date may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. The Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. Due to the nature of the violations regarding staff to child ratios, an unannounced follow-up visit will be made in the near future to verify correction of violations. Technical Assistance for the violations observed was provided on the following: Staff to Child Ratios- -Your facility meets minimum requirements regarding staff/child ratios. The staff/child ratios and group sizes for single-age groups of children in centers shall be as follows: Age of Children (Ratio Staff/Children)-Maximum Group Size 0 to 12 Months (1/5)-10 12 to 24 Months (1/6)-12 2 to 3 Years (1/10)-20 3 to 4 Years (1/15)-25 4 to 5 Years (1/20)-25 5 Years and Older (1/25)-25 When combining age groups, the staff/child ratio for the youngest child in the group must be maintained for the entire group. Children of all ages may be cared for together in groups for the first and last operating hour of the day, provided the staff/child ratio for the youngest child in the group is maintained. Children between the ages of 12 months and 24 months shall not be grouped with older children unless all children in the group are less than three years of age or it is within the first and last hour of the operating day. I suggested you review this information with all staff members at this time, and annually at a staff meeting. I suggested that you include ages and birth dates on the attendance records and head count sheets to ensure that accurate staff to child ratios are maintained at all times. I also suggested you review your staffing schedule and address accordingly to ensure proper staff/child ratios can be maintained at all times. You stated you are currently short-staffed, with three staff members recently quitting and one staff member absent today. You stated you closed the facility last week, June 30 through July 3, due to not having enough staff for coverage of staff to child ratios. You stated you plan to implement a cut off time for parents to drop off children by a certain time each morning. Safe outdoor environment- -The facilities most recent sanitation inspection conducted on March 26, 2026, noted that play equipment was not in good repair. The sanitation inspection report stated “the climber house in the first play area was cracked and in poor repair. Repair or replace the climber house so that it is in good repair. 10A NCAC 09 .0601 SAFE ENVIRONMENT (c) Equipment and furnishings shall be sturdy, stable, and free of hazards that may injure children including sharp edges, lead based or peeling paint, rust, loose nails, splinters, protrusions (excluding nuts and bolts on sides of fences), and pinch and crush points. When conducting your monthly playground inspections, I reminded you to check all equipment to ensure broken equipment and hazards are not accessible to children. I suggested that you instruct staff to inform administrative staff when a piece of equipment is broken or damaged, and remove the equipment, if able, from the play area so that the broken equipment is not accessible to children. Make the equipment inaccessible to children by using caution tape surrounding the broken equipment until repairs can be made if the equipment cannot be removed from the play area. I suggested that you remove the rusty pans and replace with materials that do not rust or spray a rubberized coating spray on the materials to prevent rust. When conducting your monthly playground inspections, be sure to look out for wood that may splinter and repair or replace the wood as soon as possible. You stated you have been working in a classroom and have not had an opportunity to remove or repair the equipment outdoors, but you are aware and will remove the equipment this weekend. Storage of Hazardous Materials- -This was a repeated violation. Aerosol cans were moved to locked storage by staff and the laundry room door was locked and the key removed from the lock during the visit. All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled must be stored in a locked storage room or cabinet. I suggested that you monitor all areas of the child care facility each day to ensure all hazardous products are stored appropriately. I suggested that you remind staff to refrain from storing the key in the lock on cabinets or closets containing hazardous products or materials required to be kept in locked storage. I also suggested that you check all storage cabinets and closets to ensure the lock is operating properly. You stated you bought locks for the containers and will install those as soon as possible. Nutrition- -This was a repeated violation. Staff must model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. I suggested that staff only consume beverages that meet nutritional requirements in the presence of children, such as water. You spoke with staff during the visit regarding this requirement. Storage of Medication- -Medications were moved to locked storage by staff during the visit. Medications including prescription and non-prescription items shall be stored in a locked cabinet or other locked container and shall not be stored above food. Designated emergency medications shall be kept inaccessible to children, but are not required to be in locked storage. Non-prescription diaper creams and sunscreen shall be kept inaccessible to children when not in use, but are not required to be in locked storage. “Inaccessible to children” is defined as a vertical distance of at least five feet from the finished floor. I suggested that you and staff conduct safety checks of each classroom to ensure all medications are stored appropriately. You stated you bought locks for the containers and will install those as soon as possible. Feeding Plans- -Written feeding plans for children under fifteen months of age must be posted in the child’s classroom for reference and must be modified as the child's needs change. The feeding instructions for each infant shall include the type and amount of milk, formula and food, the frequency of feedings and be posted for reference by the caregivers. I suggested that you utilize the Children’s File Checklist available on the DCDEE website. Refer to the checklist prior to each child’s enrollment to ensure all required documentation is on file within the required timeframe. You stated you have already contacted the child’s parents to request feeding plans be completed for their child. Safe sleep- -Documents that verify staff members’ compliance with visual checks on infants shall be maintained for a minimum of one month. Visual safe sleep check records for one infant were unable to be located during the visit. Visually checking on sleeping infants every fifteen minutes, per your facilities safe sleep policy, is critical in protecting sleeping infants from sudden infant death syndrome. I suggested that you discuss requirements for safe sleep checks as well as sudden infant death syndrome with all staff, especially all staff who work in the classroom for infants. I suggested utilizing the Caring for Our Children resource book for more information pertaining to safe sleep practices and sudden infant death syndrome. I suggested determining how safe sleep checks will be turned in to administrative staff and create a plan to review safe sleep checks prior to filing. Create a system for enhancing your filing system for safe sleep checks so that records do not become misplaced. I suggested determining how safe sleep checks will be turned in to administrative staff and create a plan to review safe sleep checks weekly and prior to filing. I suggested that safe sleep checks may be conducted more frequently, such as every ten minutes, and utilizing a timer to assist you with remembering to visually check sleeping infants. You stated the lead teacher for the classroom for infants abruptly left and is no longer employed. You stated once you hire staff for the classroom for infants, you will make sure they are trained on how to complete sleep checks. Activity plans- -I suggested staff members complete, print, and post activity plans for the following week no later than Friday of each week so that it will be posted each Monday morning. You stated the staff member who typically works in space #1C was absent today and had the current activity plan with her. Medication administration- -Staff confirmed that the expired medication had been administered to the child. I suggested that you review all medications to ensure the medication has not expired and the authorization from the parent has been received. I suggested that you instruct staff to complete monthly checks of medications to ensure compliance with all medication requirements. You stated you will recheck medications to ensure compliance. You stated you have a checklist that you use for medications. Prescription medication- -Prescribed medicine must be in the original pharmacy labeled container with the pharmacy label attached that includes the child’s name and administering instructions. I suggested that you monitor all medications received from the parent/guardian prior to the medication being administered to the child or prior to the medication being stored in the classroom. You stated you will recheck medications to ensure compliance. You stated you have a checklist that you use for medications. Emergency Drills- -Shelter-in-place or lockdown drills must be practiced within every three months. I suggested that you make a note on a calendar or set a reminder on your computer to conduct emergency drills at least every three months. Shelter-in-place or lockdown drills are to be conducted within three months of the previous drill rather than once every quarter. You stated you have had staffing hardships since November 2025. You have been working in a classroom more and administrative duties have been impacted. Consultation was provided on the following: -I suggested that you or the individual responsible contact RTI to request an update on this facilities enrollment with required asbestos and lead based paint testing. -I suggested that administrative staff, or a designated staff member, review all medication permission forms to ensure all required information is obtained prior to accepting the medication from the child’s parent or guardian. -Children must wash their hands upon arrival at the center, after each visit to the toilet, before eating, and before and after water play, after outside play, and/or after handling animals or animal cages. 15A NCAC 18A.2803(c). Children were observed eating animal crackers directly out of the package in space #1C and toddlers were eating out of the hands of school age children. -We reviewed appropriate language with children. -We reviewed activity area requirements. During the visit, the staff member in space #1A stated “housekeeping is closed” to children throughout the day. This staff member stated the children did not clean up the family living and dramatic play activity area yesterday, so today, the activity area was closed. NC GS 110-91(12) Developmentally Appropriate Activities. – Each facility shall have developmentally appropriate activities and play materials. The Commission shall establish minimum standards for developmentally appropriate activities for child care facilities. Each child care facility shall have a planned schedule of developmentally appropriate activities displayed in a prominent place for parents to review and the appropriate materials and equipment available to implement the scheduled activities. Each child care center shall make four of the following activity areas available daily: art and other creative play, children's books, blocks and block building, manipulatives, and family living and dramatic play. 10A NCAC 09 .2806 CAREGIVING ACTIVITIES FOR PRESCHOOL-AGED CHILDREN (b) Each center providing care to preschool-age children shall comply with the requirements for activity areas for preschool-age children in Rule .0510 of this Chapter, except that all five of the activity areas listed in G.S. 110-91(12) shall be available each day and the activities listed in Rule .0510(c) of this Chapter shall be offered for each group of children at least once per week. Reminders and Resources: -Providers can speak to a Behavior Support Advisor for advice and resources specific to the challenging behaviors in their classroom by calling 1-888-600-1685 Option 1. Providers may also submit questions to a Behavior Support Advisor online and receive a call or email in response. In addition, providers may post questions in the ‘Talk to the Expert’ Group on an online network, Social Emotional Connections, for early childhood educators. There are also opportunities to join free webinars on challenging topics or classroom activities. For a flyer including active links to access these resources, please reach out to me and I will send this to you via email. I encouraged you to place a copy of the flyer in each classroom so that staff may access the information when needed. -Moodle Support: The Division offers early childhood professionals a wide range of professional development opportunities through our online learning platform Moodle. To get help with Moodle, email at DCDEE_Moodle_Support@dhhs.nc.gov or call (919) 814-6326. For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. If you have any questions about today’s visit, please contact me or my supervisor, Tammy McGalliard, at 828-782-0718 or Tammy.McGalliard@dhhs.nc.gov. Thank you for your time and assistance today. If I can be of further assistance, you may contact me at 704-853-9196 or Kristen.Mauney@dhhs.nc.gov. Kristen Mauney, Child Care Consultant PO Box 674, Denver, NC 28037 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
- Violation
10A NCAC 09 .2806 · Violation
Name of Operation: Miss Honey's Learning Center Lincolnton Facility ID: 55000193 Consultant: KRISTEN R. MAUNEY Operation Type: Center Case Number: Visit Date: 7/8/2026 Number Present: 31 Completed Date: 7/8/2026 Age: From 0 To 11 Total Minutes: 415 Time In: 09:25 AM Time Out: 01:00 PM Time In: 02:00 PM Time Out: 05:20 PM List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit, including health and safety. You, Jennifer Hawkins, Administrator, were in a classroom upon arrival and needed to remain in a classroom throughout the duration of the visit due to low staffing. You were unable to provide me with applicable program, staff, and children’s records due to being in a classroom. A follow-up visit will be conducted to monitor records. This is the facilities first annual compliance visit since becoming licensed on July 29, 2025. This facility currently operates with a Three-star rated license effective January 30, 2026, meeting daytime care only, enhanced space, and children under 2 1/2 in rooms with direct exits only. The license was posted, and the restrictions were in compliance. This facility follows the Classroom and Instructional Quality pathway. The program’s compliance history was 85 percent prior to today’s visit. The most recent sanitation inspection for your facility was conducted on March 26, 2026. A superior sanitation classification was issued with 4 demerits noted on the grade card. The most recent fire inspection for your facility was conducted on May 28, 2026, and this facility was approved for daytime care only. The North Carolina Secretary of State website was reviewed on July 7, 2026, and Miss Honey’s Lincolnton NC, Inc. was listed as current-active. A checklist was used to note the requirements monitored today. A walkthrough of the facility was completed today, and all indoor and outdoor areas were monitored. I observed children in the indoor learning environment. Children throughout the facility were participating in free play activities indoors, handwashing routines, story time, lunch, and nap. Infants in space #1G were observed during free play activities on the floor. The analysis date for the most recent lead water test was April 29, 2025. Lead water testing must be completed every three years. You may review your facilities results by visiting https://www.cleanwaterforuskids.org/en/carolina/. This website also indicated “enrollment started” for required asbestos and lead-based paint testing. I suggested you or the individual responsible contact RTI to request an update on this facilities enrollment with required asbestos and lead based paint testing. The most recent monthly fire drill recorded on the emergency drill log was completed on May 12, 2026, at 2:10pm. The most recent quarterly lockdown/shelter-in-place drill recorded on the emergency drill log was completed on May 28, 2026, at 10:00am. The previous quarterly lockdown/shelter-in-place drill recorded on the emergency drill log was completed on February 12, 2026. Violations observed today were discussed with you and documented in the Visit Summary left with you at the conclusion of this visit. The following violations were observed: Violation Number Comment Rule 301 Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. At approximately 9:30am, sixteen children, three to seven years of age, were observed with one staff member in space #1A. GS 110-91(7);.0713(a-d) 318 Children between 12 and 24 months of age were grouped with children 3 years of age or older. At approximately 9:35am, seven children one year of age, one child two years of age, and two school-age children ages ten and eleven, were observed with one staff member in space #1C. 10A NCAC 09 .0713(a)(6) 428 A current activity plan was not posted for each group of children for reference. The activity plan posted in space #1C was dated for "May." GS 110-91(12); .0508(a) 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. A feeding plan for one infant seven months of age was not posted in space #1G nor available for review. 10A NCAC 09 .0902(a) 541 The written feeding plan did not include the child's name, parent signature, and/or was not dated when received by the center. In space #1G, the feeding plan for one infant four months of age was not completed in full nor signed by the child’s parent. .0902(a) 705 Equipment and furnishings were not sturdy, stable and free of hazards. On the playground for preschool and school age children, outdoor space #2, a play house contained torn, loose fabric, an eight inch by four inch area of broken and cracked plastic with sharp edges, and two screws protruding one inch from the surface inside the door frame. On outdoor space #2, a muffin pan, three square sheet pans and two circular sheet pans nailed to a wooden wall were covered with rust and a plastic colander nailed to the wooden wall was broken and cracked with sharp edges. On outdoor space #2, a wooden bench was broken exposing loose pieces of wood and splinters. On the playground for infants and toddlers, outdoor space #1, the plastic climber contained cracks on the platform of the climber. When weight was pressed on the platform of the climber, the platform would sink and the cracks would separate. .0601(c) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. The laundry room door was observed unlocked with the key in the doorknob lock. The laundry room contained Tide laundry detergent, Captain Jack’s Copper Fungicide, Zep Industrial purple degreaser, two gallon jugs of Array bleach, and LA’s Totally Awesome window cleaner. In space #1A, one aerosol can of Blue Lizard Australian sunscreen was observed in an unlocked container above a metal cabinet. In space #1C, two aerosol cans of Coppertone Kids Sport sunscreen and Studio Selection sunscreen spray for kids were observed in an unlocked container on a shelf. .2820(b) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. In space #1G, six non-prescription diaper rash creams and one prescription cream were observed in an unlocked container below the diaper changing table accessible to mobile infants and children one year of age. 15A NCAC 18A .2820(d) 843 A drug or medicine was administered after its expiration date. A&D ointment was administered to a child in space #1C that expired on January 31, 2026. 10A NCAC 09 .0803(1)(d) 844 Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional. In space #1C, a pharmacy label was not attached to one child's inhaler. .0803(2)(a) 871 Center staff did not comply with the safe sleep policy. On June 15, 2026, visual safe sleep checks for one infant eleven months of age were documented at 11:42am and not again until 12:00pm. On June 29, 2026, visual safe sleep checks for one infant four months of age were documented at 11:30am and not again until 12:00pm. Documentation of visual safe sleep checks for July 6, 2026, and July 7, 2026, were not on file available for review for any of the four infants present. 10A NCAC 09 .0606(a) 1792 Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. In space #1A, a plastic Scooters coffee cup with a lid containing a half full frozen coffee drink was observed on top of the cubbies accessible to children. After nap, an opened can of Alani energy drink was observed in space #1A on top of the cubbies accessible to children. .0901(i) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. A shelter-in-place drill recorded on the emergency drill log was documented as completed on February 12, 2026. The next quarterly lockdown drill recorded on the emergency drill log was documented as completed on May 28, 2026. .0604(u);.0302(d)(8) The violations documented above must be corrected immediately. On or before July 22, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware that any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Kristen Mauney, Child Care Consultant PO Box 674 Denver, NC 28037 Kristen.Mauney@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. The email address listed for this facility is lincolnton@misshoneyslearningcenter.com. Failure to correct the violations and send the written statement by the due date may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. The Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. Due to the nature of the violations regarding staff to child ratios, an unannounced follow-up visit will be made in the near future to verify correction of violations. Technical Assistance for the violations observed was provided on the following: Staff to Child Ratios- -Your facility meets minimum requirements regarding staff/child ratios. The staff/child ratios and group sizes for single-age groups of children in centers shall be as follows: Age of Children (Ratio Staff/Children)-Maximum Group Size 0 to 12 Months (1/5)-10 12 to 24 Months (1/6)-12 2 to 3 Years (1/10)-20 3 to 4 Years (1/15)-25 4 to 5 Years (1/20)-25 5 Years and Older (1/25)-25 When combining age groups, the staff/child ratio for the youngest child in the group must be maintained for the entire group. Children of all ages may be cared for together in groups for the first and last operating hour of the day, provided the staff/child ratio for the youngest child in the group is maintained. Children between the ages of 12 months and 24 months shall not be grouped with older children unless all children in the group are less than three years of age or it is within the first and last hour of the operating day. I suggested you review this information with all staff members at this time, and annually at a staff meeting. I suggested that you include ages and birth dates on the attendance records and head count sheets to ensure that accurate staff to child ratios are maintained at all times. I also suggested you review your staffing schedule and address accordingly to ensure proper staff/child ratios can be maintained at all times. You stated you are currently short-staffed, with three staff members recently quitting and one staff member absent today. You stated you closed the facility last week, June 30 through July 3, due to not having enough staff for coverage of staff to child ratios. You stated you plan to implement a cut off time for parents to drop off children by a certain time each morning. Safe outdoor environment- -The facilities most recent sanitation inspection conducted on March 26, 2026, noted that play equipment was not in good repair. The sanitation inspection report stated “the climber house in the first play area was cracked and in poor repair. Repair or replace the climber house so that it is in good repair. 10A NCAC 09 .0601 SAFE ENVIRONMENT (c) Equipment and furnishings shall be sturdy, stable, and free of hazards that may injure children including sharp edges, lead based or peeling paint, rust, loose nails, splinters, protrusions (excluding nuts and bolts on sides of fences), and pinch and crush points. When conducting your monthly playground inspections, I reminded you to check all equipment to ensure broken equipment and hazards are not accessible to children. I suggested that you instruct staff to inform administrative staff when a piece of equipment is broken or damaged, and remove the equipment, if able, from the play area so that the broken equipment is not accessible to children. Make the equipment inaccessible to children by using caution tape surrounding the broken equipment until repairs can be made if the equipment cannot be removed from the play area. I suggested that you remove the rusty pans and replace with materials that do not rust or spray a rubberized coating spray on the materials to prevent rust. When conducting your monthly playground inspections, be sure to look out for wood that may splinter and repair or replace the wood as soon as possible. You stated you have been working in a classroom and have not had an opportunity to remove or repair the equipment outdoors, but you are aware and will remove the equipment this weekend. Storage of Hazardous Materials- -This was a repeated violation. Aerosol cans were moved to locked storage by staff and the laundry room door was locked and the key removed from the lock during the visit. All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled must be stored in a locked storage room or cabinet. I suggested that you monitor all areas of the child care facility each day to ensure all hazardous products are stored appropriately. I suggested that you remind staff to refrain from storing the key in the lock on cabinets or closets containing hazardous products or materials required to be kept in locked storage. I also suggested that you check all storage cabinets and closets to ensure the lock is operating properly. You stated you bought locks for the containers and will install those as soon as possible. Nutrition- -This was a repeated violation. Staff must model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. I suggested that staff only consume beverages that meet nutritional requirements in the presence of children, such as water. You spoke with staff during the visit regarding this requirement. Storage of Medication- -Medications were moved to locked storage by staff during the visit. Medications including prescription and non-prescription items shall be stored in a locked cabinet or other locked container and shall not be stored above food. Designated emergency medications shall be kept inaccessible to children, but are not required to be in locked storage. Non-prescription diaper creams and sunscreen shall be kept inaccessible to children when not in use, but are not required to be in locked storage. “Inaccessible to children” is defined as a vertical distance of at least five feet from the finished floor. I suggested that you and staff conduct safety checks of each classroom to ensure all medications are stored appropriately. You stated you bought locks for the containers and will install those as soon as possible. Feeding Plans- -Written feeding plans for children under fifteen months of age must be posted in the child’s classroom for reference and must be modified as the child's needs change. The feeding instructions for each infant shall include the type and amount of milk, formula and food, the frequency of feedings and be posted for reference by the caregivers. I suggested that you utilize the Children’s File Checklist available on the DCDEE website. Refer to the checklist prior to each child’s enrollment to ensure all required documentation is on file within the required timeframe. You stated you have already contacted the child’s parents to request feeding plans be completed for their child. Safe sleep- -Documents that verify staff members’ compliance with visual checks on infants shall be maintained for a minimum of one month. Visual safe sleep check records for one infant were unable to be located during the visit. Visually checking on sleeping infants every fifteen minutes, per your facilities safe sleep policy, is critical in protecting sleeping infants from sudden infant death syndrome. I suggested that you discuss requirements for safe sleep checks as well as sudden infant death syndrome with all staff, especially all staff who work in the classroom for infants. I suggested utilizing the Caring for Our Children resource book for more information pertaining to safe sleep practices and sudden infant death syndrome. I suggested determining how safe sleep checks will be turned in to administrative staff and create a plan to review safe sleep checks prior to filing. Create a system for enhancing your filing system for safe sleep checks so that records do not become misplaced. I suggested determining how safe sleep checks will be turned in to administrative staff and create a plan to review safe sleep checks weekly and prior to filing. I suggested that safe sleep checks may be conducted more frequently, such as every ten minutes, and utilizing a timer to assist you with remembering to visually check sleeping infants. You stated the lead teacher for the classroom for infants abruptly left and is no longer employed. You stated once you hire staff for the classroom for infants, you will make sure they are trained on how to complete sleep checks. Activity plans- -I suggested staff members complete, print, and post activity plans for the following week no later than Friday of each week so that it will be posted each Monday morning. You stated the staff member who typically works in space #1C was absent today and had the current activity plan with her. Medication administration- -Staff confirmed that the expired medication had been administered to the child. I suggested that you review all medications to ensure the medication has not expired and the authorization from the parent has been received. I suggested that you instruct staff to complete monthly checks of medications to ensure compliance with all medication requirements. You stated you will recheck medications to ensure compliance. You stated you have a checklist that you use for medications. Prescription medication- -Prescribed medicine must be in the original pharmacy labeled container with the pharmacy label attached that includes the child’s name and administering instructions. I suggested that you monitor all medications received from the parent/guardian prior to the medication being administered to the child or prior to the medication being stored in the classroom. You stated you will recheck medications to ensure compliance. You stated you have a checklist that you use for medications. Emergency Drills- -Shelter-in-place or lockdown drills must be practiced within every three months. I suggested that you make a note on a calendar or set a reminder on your computer to conduct emergency drills at least every three months. Shelter-in-place or lockdown drills are to be conducted within three months of the previous drill rather than once every quarter. You stated you have had staffing hardships since November 2025. You have been working in a classroom more and administrative duties have been impacted. Consultation was provided on the following: -I suggested that you or the individual responsible contact RTI to request an update on this facilities enrollment with required asbestos and lead based paint testing. -I suggested that administrative staff, or a designated staff member, review all medication permission forms to ensure all required information is obtained prior to accepting the medication from the child’s parent or guardian. -Children must wash their hands upon arrival at the center, after each visit to the toilet, before eating, and before and after water play, after outside play, and/or after handling animals or animal cages. 15A NCAC 18A.2803(c). Children were observed eating animal crackers directly out of the package in space #1C and toddlers were eating out of the hands of school age children. -We reviewed appropriate language with children. -We reviewed activity area requirements. During the visit, the staff member in space #1A stated “housekeeping is closed” to children throughout the day. This staff member stated the children did not clean up the family living and dramatic play activity area yesterday, so today, the activity area was closed. NC GS 110-91(12) Developmentally Appropriate Activities. – Each facility shall have developmentally appropriate activities and play materials. The Commission shall establish minimum standards for developmentally appropriate activities for child care facilities. Each child care facility shall have a planned schedule of developmentally appropriate activities displayed in a prominent place for parents to review and the appropriate materials and equipment available to implement the scheduled activities. Each child care center shall make four of the following activity areas available daily: art and other creative play, children's books, blocks and block building, manipulatives, and family living and dramatic play. 10A NCAC 09 .2806 CAREGIVING ACTIVITIES FOR PRESCHOOL-AGED CHILDREN (b) Each center providing care to preschool-age children shall comply with the requirements for activity areas for preschool-age children in Rule .0510 of this Chapter, except that all five of the activity areas listed in G.S. 110-91(12) shall be available each day and the activities listed in Rule .0510(c) of this Chapter shall be offered for each group of children at least once per week. Reminders and Resources: -Providers can speak to a Behavior Support Advisor for advice and resources specific to the challenging behaviors in their classroom by calling 1-888-600-1685 Option 1. Providers may also submit questions to a Behavior Support Advisor online and receive a call or email in response. In addition, providers may post questions in the ‘Talk to the Expert’ Group on an online network, Social Emotional Connections, for early childhood educators. There are also opportunities to join free webinars on challenging topics or classroom activities. For a flyer including active links to access these resources, please reach out to me and I will send this to you via email. I encouraged you to place a copy of the flyer in each classroom so that staff may access the information when needed. -Moodle Support: The Division offers early childhood professionals a wide range of professional development opportunities through our online learning platform Moodle. To get help with Moodle, email at DCDEE_Moodle_Support@dhhs.nc.gov or call (919) 814-6326. For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. If you have any questions about today’s visit, please contact me or my supervisor, Tammy McGalliard, at 828-782-0718 or Tammy.McGalliard@dhhs.nc.gov. Thank you for your time and assistance today. If I can be of further assistance, you may contact me at 704-853-9196 or Kristen.Mauney@dhhs.nc.gov. Kristen Mauney, Child Care Consultant PO Box 674, Denver, NC 28037 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
- Violation
G.S. 110-91 · Violation
Name of Operation: Miss Honey's Learning Center Lincolnton Facility ID: 55000193 Consultant: KRISTEN R. MAUNEY Operation Type: Center Case Number: Visit Date: 7/8/2026 Number Present: 31 Completed Date: 7/8/2026 Age: From 0 To 11 Total Minutes: 415 Time In: 09:25 AM Time Out: 01:00 PM Time In: 02:00 PM Time Out: 05:20 PM List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit, including health and safety. You, Jennifer Hawkins, Administrator, were in a classroom upon arrival and needed to remain in a classroom throughout the duration of the visit due to low staffing. You were unable to provide me with applicable program, staff, and children’s records due to being in a classroom. A follow-up visit will be conducted to monitor records. This is the facilities first annual compliance visit since becoming licensed on July 29, 2025. This facility currently operates with a Three-star rated license effective January 30, 2026, meeting daytime care only, enhanced space, and children under 2 1/2 in rooms with direct exits only. The license was posted, and the restrictions were in compliance. This facility follows the Classroom and Instructional Quality pathway. The program’s compliance history was 85 percent prior to today’s visit. The most recent sanitation inspection for your facility was conducted on March 26, 2026. A superior sanitation classification was issued with 4 demerits noted on the grade card. The most recent fire inspection for your facility was conducted on May 28, 2026, and this facility was approved for daytime care only. The North Carolina Secretary of State website was reviewed on July 7, 2026, and Miss Honey’s Lincolnton NC, Inc. was listed as current-active. A checklist was used to note the requirements monitored today. A walkthrough of the facility was completed today, and all indoor and outdoor areas were monitored. I observed children in the indoor learning environment. Children throughout the facility were participating in free play activities indoors, handwashing routines, story time, lunch, and nap. Infants in space #1G were observed during free play activities on the floor. The analysis date for the most recent lead water test was April 29, 2025. Lead water testing must be completed every three years. You may review your facilities results by visiting https://www.cleanwaterforuskids.org/en/carolina/. This website also indicated “enrollment started” for required asbestos and lead-based paint testing. I suggested you or the individual responsible contact RTI to request an update on this facilities enrollment with required asbestos and lead based paint testing. The most recent monthly fire drill recorded on the emergency drill log was completed on May 12, 2026, at 2:10pm. The most recent quarterly lockdown/shelter-in-place drill recorded on the emergency drill log was completed on May 28, 2026, at 10:00am. The previous quarterly lockdown/shelter-in-place drill recorded on the emergency drill log was completed on February 12, 2026. Violations observed today were discussed with you and documented in the Visit Summary left with you at the conclusion of this visit. The following violations were observed: Violation Number Comment Rule 301 Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. At approximately 9:30am, sixteen children, three to seven years of age, were observed with one staff member in space #1A. GS 110-91(7);.0713(a-d) 318 Children between 12 and 24 months of age were grouped with children 3 years of age or older. At approximately 9:35am, seven children one year of age, one child two years of age, and two school-age children ages ten and eleven, were observed with one staff member in space #1C. 10A NCAC 09 .0713(a)(6) 428 A current activity plan was not posted for each group of children for reference. The activity plan posted in space #1C was dated for "May." GS 110-91(12); .0508(a) 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. A feeding plan for one infant seven months of age was not posted in space #1G nor available for review. 10A NCAC 09 .0902(a) 541 The written feeding plan did not include the child's name, parent signature, and/or was not dated when received by the center. In space #1G, the feeding plan for one infant four months of age was not completed in full nor signed by the child’s parent. .0902(a) 705 Equipment and furnishings were not sturdy, stable and free of hazards. On the playground for preschool and school age children, outdoor space #2, a play house contained torn, loose fabric, an eight inch by four inch area of broken and cracked plastic with sharp edges, and two screws protruding one inch from the surface inside the door frame. On outdoor space #2, a muffin pan, three square sheet pans and two circular sheet pans nailed to a wooden wall were covered with rust and a plastic colander nailed to the wooden wall was broken and cracked with sharp edges. On outdoor space #2, a wooden bench was broken exposing loose pieces of wood and splinters. On the playground for infants and toddlers, outdoor space #1, the plastic climber contained cracks on the platform of the climber. When weight was pressed on the platform of the climber, the platform would sink and the cracks would separate. .0601(c) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. The laundry room door was observed unlocked with the key in the doorknob lock. The laundry room contained Tide laundry detergent, Captain Jack’s Copper Fungicide, Zep Industrial purple degreaser, two gallon jugs of Array bleach, and LA’s Totally Awesome window cleaner. In space #1A, one aerosol can of Blue Lizard Australian sunscreen was observed in an unlocked container above a metal cabinet. In space #1C, two aerosol cans of Coppertone Kids Sport sunscreen and Studio Selection sunscreen spray for kids were observed in an unlocked container on a shelf. .2820(b) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. In space #1G, six non-prescription diaper rash creams and one prescription cream were observed in an unlocked container below the diaper changing table accessible to mobile infants and children one year of age. 15A NCAC 18A .2820(d) 843 A drug or medicine was administered after its expiration date. A&D ointment was administered to a child in space #1C that expired on January 31, 2026. 10A NCAC 09 .0803(1)(d) 844 Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional. In space #1C, a pharmacy label was not attached to one child's inhaler. .0803(2)(a) 871 Center staff did not comply with the safe sleep policy. On June 15, 2026, visual safe sleep checks for one infant eleven months of age were documented at 11:42am and not again until 12:00pm. On June 29, 2026, visual safe sleep checks for one infant four months of age were documented at 11:30am and not again until 12:00pm. Documentation of visual safe sleep checks for July 6, 2026, and July 7, 2026, were not on file available for review for any of the four infants present. 10A NCAC 09 .0606(a) 1792 Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. In space #1A, a plastic Scooters coffee cup with a lid containing a half full frozen coffee drink was observed on top of the cubbies accessible to children. After nap, an opened can of Alani energy drink was observed in space #1A on top of the cubbies accessible to children. .0901(i) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. A shelter-in-place drill recorded on the emergency drill log was documented as completed on February 12, 2026. The next quarterly lockdown drill recorded on the emergency drill log was documented as completed on May 28, 2026. .0604(u);.0302(d)(8) The violations documented above must be corrected immediately. On or before July 22, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware that any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Kristen Mauney, Child Care Consultant PO Box 674 Denver, NC 28037 Kristen.Mauney@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. The email address listed for this facility is lincolnton@misshoneyslearningcenter.com. Failure to correct the violations and send the written statement by the due date may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. The Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. Due to the nature of the violations regarding staff to child ratios, an unannounced follow-up visit will be made in the near future to verify correction of violations. Technical Assistance for the violations observed was provided on the following: Staff to Child Ratios- -Your facility meets minimum requirements regarding staff/child ratios. The staff/child ratios and group sizes for single-age groups of children in centers shall be as follows: Age of Children (Ratio Staff/Children)-Maximum Group Size 0 to 12 Months (1/5)-10 12 to 24 Months (1/6)-12 2 to 3 Years (1/10)-20 3 to 4 Years (1/15)-25 4 to 5 Years (1/20)-25 5 Years and Older (1/25)-25 When combining age groups, the staff/child ratio for the youngest child in the group must be maintained for the entire group. Children of all ages may be cared for together in groups for the first and last operating hour of the day, provided the staff/child ratio for the youngest child in the group is maintained. Children between the ages of 12 months and 24 months shall not be grouped with older children unless all children in the group are less than three years of age or it is within the first and last hour of the operating day. I suggested you review this information with all staff members at this time, and annually at a staff meeting. I suggested that you include ages and birth dates on the attendance records and head count sheets to ensure that accurate staff to child ratios are maintained at all times. I also suggested you review your staffing schedule and address accordingly to ensure proper staff/child ratios can be maintained at all times. You stated you are currently short-staffed, with three staff members recently quitting and one staff member absent today. You stated you closed the facility last week, June 30 through July 3, due to not having enough staff for coverage of staff to child ratios. You stated you plan to implement a cut off time for parents to drop off children by a certain time each morning. Safe outdoor environment- -The facilities most recent sanitation inspection conducted on March 26, 2026, noted that play equipment was not in good repair. The sanitation inspection report stated “the climber house in the first play area was cracked and in poor repair. Repair or replace the climber house so that it is in good repair. 10A NCAC 09 .0601 SAFE ENVIRONMENT (c) Equipment and furnishings shall be sturdy, stable, and free of hazards that may injure children including sharp edges, lead based or peeling paint, rust, loose nails, splinters, protrusions (excluding nuts and bolts on sides of fences), and pinch and crush points. When conducting your monthly playground inspections, I reminded you to check all equipment to ensure broken equipment and hazards are not accessible to children. I suggested that you instruct staff to inform administrative staff when a piece of equipment is broken or damaged, and remove the equipment, if able, from the play area so that the broken equipment is not accessible to children. Make the equipment inaccessible to children by using caution tape surrounding the broken equipment until repairs can be made if the equipment cannot be removed from the play area. I suggested that you remove the rusty pans and replace with materials that do not rust or spray a rubberized coating spray on the materials to prevent rust. When conducting your monthly playground inspections, be sure to look out for wood that may splinter and repair or replace the wood as soon as possible. You stated you have been working in a classroom and have not had an opportunity to remove or repair the equipment outdoors, but you are aware and will remove the equipment this weekend. Storage of Hazardous Materials- -This was a repeated violation. Aerosol cans were moved to locked storage by staff and the laundry room door was locked and the key removed from the lock during the visit. All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled must be stored in a locked storage room or cabinet. I suggested that you monitor all areas of the child care facility each day to ensure all hazardous products are stored appropriately. I suggested that you remind staff to refrain from storing the key in the lock on cabinets or closets containing hazardous products or materials required to be kept in locked storage. I also suggested that you check all storage cabinets and closets to ensure the lock is operating properly. You stated you bought locks for the containers and will install those as soon as possible. Nutrition- -This was a repeated violation. Staff must model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. I suggested that staff only consume beverages that meet nutritional requirements in the presence of children, such as water. You spoke with staff during the visit regarding this requirement. Storage of Medication- -Medications were moved to locked storage by staff during the visit. Medications including prescription and non-prescription items shall be stored in a locked cabinet or other locked container and shall not be stored above food. Designated emergency medications shall be kept inaccessible to children, but are not required to be in locked storage. Non-prescription diaper creams and sunscreen shall be kept inaccessible to children when not in use, but are not required to be in locked storage. “Inaccessible to children” is defined as a vertical distance of at least five feet from the finished floor. I suggested that you and staff conduct safety checks of each classroom to ensure all medications are stored appropriately. You stated you bought locks for the containers and will install those as soon as possible. Feeding Plans- -Written feeding plans for children under fifteen months of age must be posted in the child’s classroom for reference and must be modified as the child's needs change. The feeding instructions for each infant shall include the type and amount of milk, formula and food, the frequency of feedings and be posted for reference by the caregivers. I suggested that you utilize the Children’s File Checklist available on the DCDEE website. Refer to the checklist prior to each child’s enrollment to ensure all required documentation is on file within the required timeframe. You stated you have already contacted the child’s parents to request feeding plans be completed for their child. Safe sleep- -Documents that verify staff members’ compliance with visual checks on infants shall be maintained for a minimum of one month. Visual safe sleep check records for one infant were unable to be located during the visit. Visually checking on sleeping infants every fifteen minutes, per your facilities safe sleep policy, is critical in protecting sleeping infants from sudden infant death syndrome. I suggested that you discuss requirements for safe sleep checks as well as sudden infant death syndrome with all staff, especially all staff who work in the classroom for infants. I suggested utilizing the Caring for Our Children resource book for more information pertaining to safe sleep practices and sudden infant death syndrome. I suggested determining how safe sleep checks will be turned in to administrative staff and create a plan to review safe sleep checks prior to filing. Create a system for enhancing your filing system for safe sleep checks so that records do not become misplaced. I suggested determining how safe sleep checks will be turned in to administrative staff and create a plan to review safe sleep checks weekly and prior to filing. I suggested that safe sleep checks may be conducted more frequently, such as every ten minutes, and utilizing a timer to assist you with remembering to visually check sleeping infants. You stated the lead teacher for the classroom for infants abruptly left and is no longer employed. You stated once you hire staff for the classroom for infants, you will make sure they are trained on how to complete sleep checks. Activity plans- -I suggested staff members complete, print, and post activity plans for the following week no later than Friday of each week so that it will be posted each Monday morning. You stated the staff member who typically works in space #1C was absent today and had the current activity plan with her. Medication administration- -Staff confirmed that the expired medication had been administered to the child. I suggested that you review all medications to ensure the medication has not expired and the authorization from the parent has been received. I suggested that you instruct staff to complete monthly checks of medications to ensure compliance with all medication requirements. You stated you will recheck medications to ensure compliance. You stated you have a checklist that you use for medications. Prescription medication- -Prescribed medicine must be in the original pharmacy labeled container with the pharmacy label attached that includes the child’s name and administering instructions. I suggested that you monitor all medications received from the parent/guardian prior to the medication being administered to the child or prior to the medication being stored in the classroom. You stated you will recheck medications to ensure compliance. You stated you have a checklist that you use for medications. Emergency Drills- -Shelter-in-place or lockdown drills must be practiced within every three months. I suggested that you make a note on a calendar or set a reminder on your computer to conduct emergency drills at least every three months. Shelter-in-place or lockdown drills are to be conducted within three months of the previous drill rather than once every quarter. You stated you have had staffing hardships since November 2025. You have been working in a classroom more and administrative duties have been impacted. Consultation was provided on the following: -I suggested that you or the individual responsible contact RTI to request an update on this facilities enrollment with required asbestos and lead based paint testing. -I suggested that administrative staff, or a designated staff member, review all medication permission forms to ensure all required information is obtained prior to accepting the medication from the child’s parent or guardian. -Children must wash their hands upon arrival at the center, after each visit to the toilet, before eating, and before and after water play, after outside play, and/or after handling animals or animal cages. 15A NCAC 18A.2803(c). Children were observed eating animal crackers directly out of the package in space #1C and toddlers were eating out of the hands of school age children. -We reviewed appropriate language with children. -We reviewed activity area requirements. During the visit, the staff member in space #1A stated “housekeeping is closed” to children throughout the day. This staff member stated the children did not clean up the family living and dramatic play activity area yesterday, so today, the activity area was closed. NC GS 110-91(12) Developmentally Appropriate Activities. – Each facility shall have developmentally appropriate activities and play materials. The Commission shall establish minimum standards for developmentally appropriate activities for child care facilities. Each child care facility shall have a planned schedule of developmentally appropriate activities displayed in a prominent place for parents to review and the appropriate materials and equipment available to implement the scheduled activities. Each child care center shall make four of the following activity areas available daily: art and other creative play, children's books, blocks and block building, manipulatives, and family living and dramatic play. 10A NCAC 09 .2806 CAREGIVING ACTIVITIES FOR PRESCHOOL-AGED CHILDREN (b) Each center providing care to preschool-age children shall comply with the requirements for activity areas for preschool-age children in Rule .0510 of this Chapter, except that all five of the activity areas listed in G.S. 110-91(12) shall be available each day and the activities listed in Rule .0510(c) of this Chapter shall be offered for each group of children at least once per week. Reminders and Resources: -Providers can speak to a Behavior Support Advisor for advice and resources specific to the challenging behaviors in their classroom by calling 1-888-600-1685 Option 1. Providers may also submit questions to a Behavior Support Advisor online and receive a call or email in response. In addition, providers may post questions in the ‘Talk to the Expert’ Group on an online network, Social Emotional Connections, for early childhood educators. There are also opportunities to join free webinars on challenging topics or classroom activities. For a flyer including active links to access these resources, please reach out to me and I will send this to you via email. I encouraged you to place a copy of the flyer in each classroom so that staff may access the information when needed. -Moodle Support: The Division offers early childhood professionals a wide range of professional development opportunities through our online learning platform Moodle. To get help with Moodle, email at DCDEE_Moodle_Support@dhhs.nc.gov or call (919) 814-6326. For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. If you have any questions about today’s visit, please contact me or my supervisor, Tammy McGalliard, at 828-782-0718 or Tammy.McGalliard@dhhs.nc.gov. Thank you for your time and assistance today. If I can be of further assistance, you may contact me at 704-853-9196 or Kristen.Mauney@dhhs.nc.gov. Kristen Mauney, Child Care Consultant PO Box 674, Denver, NC 28037 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
- Violation
GS 110-91 · Violation
Name of Operation: Miss Honey's Learning Center Lincolnton Facility ID: 55000193 Consultant: KRISTEN R. MAUNEY Operation Type: Center Case Number: Visit Date: 7/8/2026 Number Present: 31 Completed Date: 7/8/2026 Age: From 0 To 11 Total Minutes: 415 Time In: 09:25 AM Time Out: 01:00 PM Time In: 02:00 PM Time Out: 05:20 PM List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit, including health and safety. You, Jennifer Hawkins, Administrator, were in a classroom upon arrival and needed to remain in a classroom throughout the duration of the visit due to low staffing. You were unable to provide me with applicable program, staff, and children’s records due to being in a classroom. A follow-up visit will be conducted to monitor records. This is the facilities first annual compliance visit since becoming licensed on July 29, 2025. This facility currently operates with a Three-star rated license effective January 30, 2026, meeting daytime care only, enhanced space, and children under 2 1/2 in rooms with direct exits only. The license was posted, and the restrictions were in compliance. This facility follows the Classroom and Instructional Quality pathway. The program’s compliance history was 85 percent prior to today’s visit. The most recent sanitation inspection for your facility was conducted on March 26, 2026. A superior sanitation classification was issued with 4 demerits noted on the grade card. The most recent fire inspection for your facility was conducted on May 28, 2026, and this facility was approved for daytime care only. The North Carolina Secretary of State website was reviewed on July 7, 2026, and Miss Honey’s Lincolnton NC, Inc. was listed as current-active. A checklist was used to note the requirements monitored today. A walkthrough of the facility was completed today, and all indoor and outdoor areas were monitored. I observed children in the indoor learning environment. Children throughout the facility were participating in free play activities indoors, handwashing routines, story time, lunch, and nap. Infants in space #1G were observed during free play activities on the floor. The analysis date for the most recent lead water test was April 29, 2025. Lead water testing must be completed every three years. You may review your facilities results by visiting https://www.cleanwaterforuskids.org/en/carolina/. This website also indicated “enrollment started” for required asbestos and lead-based paint testing. I suggested you or the individual responsible contact RTI to request an update on this facilities enrollment with required asbestos and lead based paint testing. The most recent monthly fire drill recorded on the emergency drill log was completed on May 12, 2026, at 2:10pm. The most recent quarterly lockdown/shelter-in-place drill recorded on the emergency drill log was completed on May 28, 2026, at 10:00am. The previous quarterly lockdown/shelter-in-place drill recorded on the emergency drill log was completed on February 12, 2026. Violations observed today were discussed with you and documented in the Visit Summary left with you at the conclusion of this visit. The following violations were observed: Violation Number Comment Rule 301 Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. At approximately 9:30am, sixteen children, three to seven years of age, were observed with one staff member in space #1A. GS 110-91(7);.0713(a-d) 318 Children between 12 and 24 months of age were grouped with children 3 years of age or older. At approximately 9:35am, seven children one year of age, one child two years of age, and two school-age children ages ten and eleven, were observed with one staff member in space #1C. 10A NCAC 09 .0713(a)(6) 428 A current activity plan was not posted for each group of children for reference. The activity plan posted in space #1C was dated for "May." GS 110-91(12); .0508(a) 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. A feeding plan for one infant seven months of age was not posted in space #1G nor available for review. 10A NCAC 09 .0902(a) 541 The written feeding plan did not include the child's name, parent signature, and/or was not dated when received by the center. In space #1G, the feeding plan for one infant four months of age was not completed in full nor signed by the child’s parent. .0902(a) 705 Equipment and furnishings were not sturdy, stable and free of hazards. On the playground for preschool and school age children, outdoor space #2, a play house contained torn, loose fabric, an eight inch by four inch area of broken and cracked plastic with sharp edges, and two screws protruding one inch from the surface inside the door frame. On outdoor space #2, a muffin pan, three square sheet pans and two circular sheet pans nailed to a wooden wall were covered with rust and a plastic colander nailed to the wooden wall was broken and cracked with sharp edges. On outdoor space #2, a wooden bench was broken exposing loose pieces of wood and splinters. On the playground for infants and toddlers, outdoor space #1, the plastic climber contained cracks on the platform of the climber. When weight was pressed on the platform of the climber, the platform would sink and the cracks would separate. .0601(c) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. The laundry room door was observed unlocked with the key in the doorknob lock. The laundry room contained Tide laundry detergent, Captain Jack’s Copper Fungicide, Zep Industrial purple degreaser, two gallon jugs of Array bleach, and LA’s Totally Awesome window cleaner. In space #1A, one aerosol can of Blue Lizard Australian sunscreen was observed in an unlocked container above a metal cabinet. In space #1C, two aerosol cans of Coppertone Kids Sport sunscreen and Studio Selection sunscreen spray for kids were observed in an unlocked container on a shelf. .2820(b) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. In space #1G, six non-prescription diaper rash creams and one prescription cream were observed in an unlocked container below the diaper changing table accessible to mobile infants and children one year of age. 15A NCAC 18A .2820(d) 843 A drug or medicine was administered after its expiration date. A&D ointment was administered to a child in space #1C that expired on January 31, 2026. 10A NCAC 09 .0803(1)(d) 844 Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional. In space #1C, a pharmacy label was not attached to one child's inhaler. .0803(2)(a) 871 Center staff did not comply with the safe sleep policy. On June 15, 2026, visual safe sleep checks for one infant eleven months of age were documented at 11:42am and not again until 12:00pm. On June 29, 2026, visual safe sleep checks for one infant four months of age were documented at 11:30am and not again until 12:00pm. Documentation of visual safe sleep checks for July 6, 2026, and July 7, 2026, were not on file available for review for any of the four infants present. 10A NCAC 09 .0606(a) 1792 Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. In space #1A, a plastic Scooters coffee cup with a lid containing a half full frozen coffee drink was observed on top of the cubbies accessible to children. After nap, an opened can of Alani energy drink was observed in space #1A on top of the cubbies accessible to children. .0901(i) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. A shelter-in-place drill recorded on the emergency drill log was documented as completed on February 12, 2026. The next quarterly lockdown drill recorded on the emergency drill log was documented as completed on May 28, 2026. .0604(u);.0302(d)(8) The violations documented above must be corrected immediately. On or before July 22, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware that any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Kristen Mauney, Child Care Consultant PO Box 674 Denver, NC 28037 Kristen.Mauney@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. The email address listed for this facility is lincolnton@misshoneyslearningcenter.com. Failure to correct the violations and send the written statement by the due date may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. The Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. Due to the nature of the violations regarding staff to child ratios, an unannounced follow-up visit will be made in the near future to verify correction of violations. Technical Assistance for the violations observed was provided on the following: Staff to Child Ratios- -Your facility meets minimum requirements regarding staff/child ratios. The staff/child ratios and group sizes for single-age groups of children in centers shall be as follows: Age of Children (Ratio Staff/Children)-Maximum Group Size 0 to 12 Months (1/5)-10 12 to 24 Months (1/6)-12 2 to 3 Years (1/10)-20 3 to 4 Years (1/15)-25 4 to 5 Years (1/20)-25 5 Years and Older (1/25)-25 When combining age groups, the staff/child ratio for the youngest child in the group must be maintained for the entire group. Children of all ages may be cared for together in groups for the first and last operating hour of the day, provided the staff/child ratio for the youngest child in the group is maintained. Children between the ages of 12 months and 24 months shall not be grouped with older children unless all children in the group are less than three years of age or it is within the first and last hour of the operating day. I suggested you review this information with all staff members at this time, and annually at a staff meeting. I suggested that you include ages and birth dates on the attendance records and head count sheets to ensure that accurate staff to child ratios are maintained at all times. I also suggested you review your staffing schedule and address accordingly to ensure proper staff/child ratios can be maintained at all times. You stated you are currently short-staffed, with three staff members recently quitting and one staff member absent today. You stated you closed the facility last week, June 30 through July 3, due to not having enough staff for coverage of staff to child ratios. You stated you plan to implement a cut off time for parents to drop off children by a certain time each morning. Safe outdoor environment- -The facilities most recent sanitation inspection conducted on March 26, 2026, noted that play equipment was not in good repair. The sanitation inspection report stated “the climber house in the first play area was cracked and in poor repair. Repair or replace the climber house so that it is in good repair. 10A NCAC 09 .0601 SAFE ENVIRONMENT (c) Equipment and furnishings shall be sturdy, stable, and free of hazards that may injure children including sharp edges, lead based or peeling paint, rust, loose nails, splinters, protrusions (excluding nuts and bolts on sides of fences), and pinch and crush points. When conducting your monthly playground inspections, I reminded you to check all equipment to ensure broken equipment and hazards are not accessible to children. I suggested that you instruct staff to inform administrative staff when a piece of equipment is broken or damaged, and remove the equipment, if able, from the play area so that the broken equipment is not accessible to children. Make the equipment inaccessible to children by using caution tape surrounding the broken equipment until repairs can be made if the equipment cannot be removed from the play area. I suggested that you remove the rusty pans and replace with materials that do not rust or spray a rubberized coating spray on the materials to prevent rust. When conducting your monthly playground inspections, be sure to look out for wood that may splinter and repair or replace the wood as soon as possible. You stated you have been working in a classroom and have not had an opportunity to remove or repair the equipment outdoors, but you are aware and will remove the equipment this weekend. Storage of Hazardous Materials- -This was a repeated violation. Aerosol cans were moved to locked storage by staff and the laundry room door was locked and the key removed from the lock during the visit. All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled must be stored in a locked storage room or cabinet. I suggested that you monitor all areas of the child care facility each day to ensure all hazardous products are stored appropriately. I suggested that you remind staff to refrain from storing the key in the lock on cabinets or closets containing hazardous products or materials required to be kept in locked storage. I also suggested that you check all storage cabinets and closets to ensure the lock is operating properly. You stated you bought locks for the containers and will install those as soon as possible. Nutrition- -This was a repeated violation. Staff must model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. I suggested that staff only consume beverages that meet nutritional requirements in the presence of children, such as water. You spoke with staff during the visit regarding this requirement. Storage of Medication- -Medications were moved to locked storage by staff during the visit. Medications including prescription and non-prescription items shall be stored in a locked cabinet or other locked container and shall not be stored above food. Designated emergency medications shall be kept inaccessible to children, but are not required to be in locked storage. Non-prescription diaper creams and sunscreen shall be kept inaccessible to children when not in use, but are not required to be in locked storage. “Inaccessible to children” is defined as a vertical distance of at least five feet from the finished floor. I suggested that you and staff conduct safety checks of each classroom to ensure all medications are stored appropriately. You stated you bought locks for the containers and will install those as soon as possible. Feeding Plans- -Written feeding plans for children under fifteen months of age must be posted in the child’s classroom for reference and must be modified as the child's needs change. The feeding instructions for each infant shall include the type and amount of milk, formula and food, the frequency of feedings and be posted for reference by the caregivers. I suggested that you utilize the Children’s File Checklist available on the DCDEE website. Refer to the checklist prior to each child’s enrollment to ensure all required documentation is on file within the required timeframe. You stated you have already contacted the child’s parents to request feeding plans be completed for their child. Safe sleep- -Documents that verify staff members’ compliance with visual checks on infants shall be maintained for a minimum of one month. Visual safe sleep check records for one infant were unable to be located during the visit. Visually checking on sleeping infants every fifteen minutes, per your facilities safe sleep policy, is critical in protecting sleeping infants from sudden infant death syndrome. I suggested that you discuss requirements for safe sleep checks as well as sudden infant death syndrome with all staff, especially all staff who work in the classroom for infants. I suggested utilizing the Caring for Our Children resource book for more information pertaining to safe sleep practices and sudden infant death syndrome. I suggested determining how safe sleep checks will be turned in to administrative staff and create a plan to review safe sleep checks prior to filing. Create a system for enhancing your filing system for safe sleep checks so that records do not become misplaced. I suggested determining how safe sleep checks will be turned in to administrative staff and create a plan to review safe sleep checks weekly and prior to filing. I suggested that safe sleep checks may be conducted more frequently, such as every ten minutes, and utilizing a timer to assist you with remembering to visually check sleeping infants. You stated the lead teacher for the classroom for infants abruptly left and is no longer employed. You stated once you hire staff for the classroom for infants, you will make sure they are trained on how to complete sleep checks. Activity plans- -I suggested staff members complete, print, and post activity plans for the following week no later than Friday of each week so that it will be posted each Monday morning. You stated the staff member who typically works in space #1C was absent today and had the current activity plan with her. Medication administration- -Staff confirmed that the expired medication had been administered to the child. I suggested that you review all medications to ensure the medication has not expired and the authorization from the parent has been received. I suggested that you instruct staff to complete monthly checks of medications to ensure compliance with all medication requirements. You stated you will recheck medications to ensure compliance. You stated you have a checklist that you use for medications. Prescription medication- -Prescribed medicine must be in the original pharmacy labeled container with the pharmacy label attached that includes the child’s name and administering instructions. I suggested that you monitor all medications received from the parent/guardian prior to the medication being administered to the child or prior to the medication being stored in the classroom. You stated you will recheck medications to ensure compliance. You stated you have a checklist that you use for medications. Emergency Drills- -Shelter-in-place or lockdown drills must be practiced within every three months. I suggested that you make a note on a calendar or set a reminder on your computer to conduct emergency drills at least every three months. Shelter-in-place or lockdown drills are to be conducted within three months of the previous drill rather than once every quarter. You stated you have had staffing hardships since November 2025. You have been working in a classroom more and administrative duties have been impacted. Consultation was provided on the following: -I suggested that you or the individual responsible contact RTI to request an update on this facilities enrollment with required asbestos and lead based paint testing. -I suggested that administrative staff, or a designated staff member, review all medication permission forms to ensure all required information is obtained prior to accepting the medication from the child’s parent or guardian. -Children must wash their hands upon arrival at the center, after each visit to the toilet, before eating, and before and after water play, after outside play, and/or after handling animals or animal cages. 15A NCAC 18A.2803(c). Children were observed eating animal crackers directly out of the package in space #1C and toddlers were eating out of the hands of school age children. -We reviewed appropriate language with children. -We reviewed activity area requirements. During the visit, the staff member in space #1A stated “housekeeping is closed” to children throughout the day. This staff member stated the children did not clean up the family living and dramatic play activity area yesterday, so today, the activity area was closed. NC GS 110-91(12) Developmentally Appropriate Activities. – Each facility shall have developmentally appropriate activities and play materials. The Commission shall establish minimum standards for developmentally appropriate activities for child care facilities. Each child care facility shall have a planned schedule of developmentally appropriate activities displayed in a prominent place for parents to review and the appropriate materials and equipment available to implement the scheduled activities. Each child care center shall make four of the following activity areas available daily: art and other creative play, children's books, blocks and block building, manipulatives, and family living and dramatic play. 10A NCAC 09 .2806 CAREGIVING ACTIVITIES FOR PRESCHOOL-AGED CHILDREN (b) Each center providing care to preschool-age children shall comply with the requirements for activity areas for preschool-age children in Rule .0510 of this Chapter, except that all five of the activity areas listed in G.S. 110-91(12) shall be available each day and the activities listed in Rule .0510(c) of this Chapter shall be offered for each group of children at least once per week. Reminders and Resources: -Providers can speak to a Behavior Support Advisor for advice and resources specific to the challenging behaviors in their classroom by calling 1-888-600-1685 Option 1. Providers may also submit questions to a Behavior Support Advisor online and receive a call or email in response. In addition, providers may post questions in the ‘Talk to the Expert’ Group on an online network, Social Emotional Connections, for early childhood educators. There are also opportunities to join free webinars on challenging topics or classroom activities. For a flyer including active links to access these resources, please reach out to me and I will send this to you via email. I encouraged you to place a copy of the flyer in each classroom so that staff may access the information when needed. -Moodle Support: The Division offers early childhood professionals a wide range of professional development opportunities through our online learning platform Moodle. To get help with Moodle, email at DCDEE_Moodle_Support@dhhs.nc.gov or call (919) 814-6326. For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. If you have any questions about today’s visit, please contact me or my supervisor, Tammy McGalliard, at 828-782-0718 or Tammy.McGalliard@dhhs.nc.gov. Thank you for your time and assistance today. If I can be of further assistance, you may contact me at 704-853-9196 or Kristen.Mauney@dhhs.nc.gov. Kristen Mauney, Child Care Consultant PO Box 674, Denver, NC 28037 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
- Violation
NC GS 110-90 · Violation
Name of Operation: Miss Honey's Learning Center Lincolnton Facility ID: 55000193 Consultant: KRISTEN R. MAUNEY Operation Type: Center Case Number: Visit Date: 7/8/2026 Number Present: 31 Completed Date: 7/8/2026 Age: From 0 To 11 Total Minutes: 415 Time In: 09:25 AM Time Out: 01:00 PM Time In: 02:00 PM Time Out: 05:20 PM List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit, including health and safety. You, Jennifer Hawkins, Administrator, were in a classroom upon arrival and needed to remain in a classroom throughout the duration of the visit due to low staffing. You were unable to provide me with applicable program, staff, and children’s records due to being in a classroom. A follow-up visit will be conducted to monitor records. This is the facilities first annual compliance visit since becoming licensed on July 29, 2025. This facility currently operates with a Three-star rated license effective January 30, 2026, meeting daytime care only, enhanced space, and children under 2 1/2 in rooms with direct exits only. The license was posted, and the restrictions were in compliance. This facility follows the Classroom and Instructional Quality pathway. The program’s compliance history was 85 percent prior to today’s visit. The most recent sanitation inspection for your facility was conducted on March 26, 2026. A superior sanitation classification was issued with 4 demerits noted on the grade card. The most recent fire inspection for your facility was conducted on May 28, 2026, and this facility was approved for daytime care only. The North Carolina Secretary of State website was reviewed on July 7, 2026, and Miss Honey’s Lincolnton NC, Inc. was listed as current-active. A checklist was used to note the requirements monitored today. A walkthrough of the facility was completed today, and all indoor and outdoor areas were monitored. I observed children in the indoor learning environment. Children throughout the facility were participating in free play activities indoors, handwashing routines, story time, lunch, and nap. Infants in space #1G were observed during free play activities on the floor. The analysis date for the most recent lead water test was April 29, 2025. Lead water testing must be completed every three years. You may review your facilities results by visiting https://www.cleanwaterforuskids.org/en/carolina/. This website also indicated “enrollment started” for required asbestos and lead-based paint testing. I suggested you or the individual responsible contact RTI to request an update on this facilities enrollment with required asbestos and lead based paint testing. The most recent monthly fire drill recorded on the emergency drill log was completed on May 12, 2026, at 2:10pm. The most recent quarterly lockdown/shelter-in-place drill recorded on the emergency drill log was completed on May 28, 2026, at 10:00am. The previous quarterly lockdown/shelter-in-place drill recorded on the emergency drill log was completed on February 12, 2026. Violations observed today were discussed with you and documented in the Visit Summary left with you at the conclusion of this visit. The following violations were observed: Violation Number Comment Rule 301 Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. At approximately 9:30am, sixteen children, three to seven years of age, were observed with one staff member in space #1A. GS 110-91(7);.0713(a-d) 318 Children between 12 and 24 months of age were grouped with children 3 years of age or older. At approximately 9:35am, seven children one year of age, one child two years of age, and two school-age children ages ten and eleven, were observed with one staff member in space #1C. 10A NCAC 09 .0713(a)(6) 428 A current activity plan was not posted for each group of children for reference. The activity plan posted in space #1C was dated for "May." GS 110-91(12); .0508(a) 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. A feeding plan for one infant seven months of age was not posted in space #1G nor available for review. 10A NCAC 09 .0902(a) 541 The written feeding plan did not include the child's name, parent signature, and/or was not dated when received by the center. In space #1G, the feeding plan for one infant four months of age was not completed in full nor signed by the child’s parent. .0902(a) 705 Equipment and furnishings were not sturdy, stable and free of hazards. On the playground for preschool and school age children, outdoor space #2, a play house contained torn, loose fabric, an eight inch by four inch area of broken and cracked plastic with sharp edges, and two screws protruding one inch from the surface inside the door frame. On outdoor space #2, a muffin pan, three square sheet pans and two circular sheet pans nailed to a wooden wall were covered with rust and a plastic colander nailed to the wooden wall was broken and cracked with sharp edges. On outdoor space #2, a wooden bench was broken exposing loose pieces of wood and splinters. On the playground for infants and toddlers, outdoor space #1, the plastic climber contained cracks on the platform of the climber. When weight was pressed on the platform of the climber, the platform would sink and the cracks would separate. .0601(c) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. The laundry room door was observed unlocked with the key in the doorknob lock. The laundry room contained Tide laundry detergent, Captain Jack’s Copper Fungicide, Zep Industrial purple degreaser, two gallon jugs of Array bleach, and LA’s Totally Awesome window cleaner. In space #1A, one aerosol can of Blue Lizard Australian sunscreen was observed in an unlocked container above a metal cabinet. In space #1C, two aerosol cans of Coppertone Kids Sport sunscreen and Studio Selection sunscreen spray for kids were observed in an unlocked container on a shelf. .2820(b) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. In space #1G, six non-prescription diaper rash creams and one prescription cream were observed in an unlocked container below the diaper changing table accessible to mobile infants and children one year of age. 15A NCAC 18A .2820(d) 843 A drug or medicine was administered after its expiration date. A&D ointment was administered to a child in space #1C that expired on January 31, 2026. 10A NCAC 09 .0803(1)(d) 844 Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional. In space #1C, a pharmacy label was not attached to one child's inhaler. .0803(2)(a) 871 Center staff did not comply with the safe sleep policy. On June 15, 2026, visual safe sleep checks for one infant eleven months of age were documented at 11:42am and not again until 12:00pm. On June 29, 2026, visual safe sleep checks for one infant four months of age were documented at 11:30am and not again until 12:00pm. Documentation of visual safe sleep checks for July 6, 2026, and July 7, 2026, were not on file available for review for any of the four infants present. 10A NCAC 09 .0606(a) 1792 Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. In space #1A, a plastic Scooters coffee cup with a lid containing a half full frozen coffee drink was observed on top of the cubbies accessible to children. After nap, an opened can of Alani energy drink was observed in space #1A on top of the cubbies accessible to children. .0901(i) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. A shelter-in-place drill recorded on the emergency drill log was documented as completed on February 12, 2026. The next quarterly lockdown drill recorded on the emergency drill log was documented as completed on May 28, 2026. .0604(u);.0302(d)(8) The violations documented above must be corrected immediately. On or before July 22, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware that any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Kristen Mauney, Child Care Consultant PO Box 674 Denver, NC 28037 Kristen.Mauney@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. The email address listed for this facility is lincolnton@misshoneyslearningcenter.com. Failure to correct the violations and send the written statement by the due date may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. The Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. Due to the nature of the violations regarding staff to child ratios, an unannounced follow-up visit will be made in the near future to verify correction of violations. Technical Assistance for the violations observed was provided on the following: Staff to Child Ratios- -Your facility meets minimum requirements regarding staff/child ratios. The staff/child ratios and group sizes for single-age groups of children in centers shall be as follows: Age of Children (Ratio Staff/Children)-Maximum Group Size 0 to 12 Months (1/5)-10 12 to 24 Months (1/6)-12 2 to 3 Years (1/10)-20 3 to 4 Years (1/15)-25 4 to 5 Years (1/20)-25 5 Years and Older (1/25)-25 When combining age groups, the staff/child ratio for the youngest child in the group must be maintained for the entire group. Children of all ages may be cared for together in groups for the first and last operating hour of the day, provided the staff/child ratio for the youngest child in the group is maintained. Children between the ages of 12 months and 24 months shall not be grouped with older children unless all children in the group are less than three years of age or it is within the first and last hour of the operating day. I suggested you review this information with all staff members at this time, and annually at a staff meeting. I suggested that you include ages and birth dates on the attendance records and head count sheets to ensure that accurate staff to child ratios are maintained at all times. I also suggested you review your staffing schedule and address accordingly to ensure proper staff/child ratios can be maintained at all times. You stated you are currently short-staffed, with three staff members recently quitting and one staff member absent today. You stated you closed the facility last week, June 30 through July 3, due to not having enough staff for coverage of staff to child ratios. You stated you plan to implement a cut off time for parents to drop off children by a certain time each morning. Safe outdoor environment- -The facilities most recent sanitation inspection conducted on March 26, 2026, noted that play equipment was not in good repair. The sanitation inspection report stated “the climber house in the first play area was cracked and in poor repair. Repair or replace the climber house so that it is in good repair. 10A NCAC 09 .0601 SAFE ENVIRONMENT (c) Equipment and furnishings shall be sturdy, stable, and free of hazards that may injure children including sharp edges, lead based or peeling paint, rust, loose nails, splinters, protrusions (excluding nuts and bolts on sides of fences), and pinch and crush points. When conducting your monthly playground inspections, I reminded you to check all equipment to ensure broken equipment and hazards are not accessible to children. I suggested that you instruct staff to inform administrative staff when a piece of equipment is broken or damaged, and remove the equipment, if able, from the play area so that the broken equipment is not accessible to children. Make the equipment inaccessible to children by using caution tape surrounding the broken equipment until repairs can be made if the equipment cannot be removed from the play area. I suggested that you remove the rusty pans and replace with materials that do not rust or spray a rubberized coating spray on the materials to prevent rust. When conducting your monthly playground inspections, be sure to look out for wood that may splinter and repair or replace the wood as soon as possible. You stated you have been working in a classroom and have not had an opportunity to remove or repair the equipment outdoors, but you are aware and will remove the equipment this weekend. Storage of Hazardous Materials- -This was a repeated violation. Aerosol cans were moved to locked storage by staff and the laundry room door was locked and the key removed from the lock during the visit. All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled must be stored in a locked storage room or cabinet. I suggested that you monitor all areas of the child care facility each day to ensure all hazardous products are stored appropriately. I suggested that you remind staff to refrain from storing the key in the lock on cabinets or closets containing hazardous products or materials required to be kept in locked storage. I also suggested that you check all storage cabinets and closets to ensure the lock is operating properly. You stated you bought locks for the containers and will install those as soon as possible. Nutrition- -This was a repeated violation. Staff must model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. I suggested that staff only consume beverages that meet nutritional requirements in the presence of children, such as water. You spoke with staff during the visit regarding this requirement. Storage of Medication- -Medications were moved to locked storage by staff during the visit. Medications including prescription and non-prescription items shall be stored in a locked cabinet or other locked container and shall not be stored above food. Designated emergency medications shall be kept inaccessible to children, but are not required to be in locked storage. Non-prescription diaper creams and sunscreen shall be kept inaccessible to children when not in use, but are not required to be in locked storage. “Inaccessible to children” is defined as a vertical distance of at least five feet from the finished floor. I suggested that you and staff conduct safety checks of each classroom to ensure all medications are stored appropriately. You stated you bought locks for the containers and will install those as soon as possible. Feeding Plans- -Written feeding plans for children under fifteen months of age must be posted in the child’s classroom for reference and must be modified as the child's needs change. The feeding instructions for each infant shall include the type and amount of milk, formula and food, the frequency of feedings and be posted for reference by the caregivers. I suggested that you utilize the Children’s File Checklist available on the DCDEE website. Refer to the checklist prior to each child’s enrollment to ensure all required documentation is on file within the required timeframe. You stated you have already contacted the child’s parents to request feeding plans be completed for their child. Safe sleep- -Documents that verify staff members’ compliance with visual checks on infants shall be maintained for a minimum of one month. Visual safe sleep check records for one infant were unable to be located during the visit. Visually checking on sleeping infants every fifteen minutes, per your facilities safe sleep policy, is critical in protecting sleeping infants from sudden infant death syndrome. I suggested that you discuss requirements for safe sleep checks as well as sudden infant death syndrome with all staff, especially all staff who work in the classroom for infants. I suggested utilizing the Caring for Our Children resource book for more information pertaining to safe sleep practices and sudden infant death syndrome. I suggested determining how safe sleep checks will be turned in to administrative staff and create a plan to review safe sleep checks prior to filing. Create a system for enhancing your filing system for safe sleep checks so that records do not become misplaced. I suggested determining how safe sleep checks will be turned in to administrative staff and create a plan to review safe sleep checks weekly and prior to filing. I suggested that safe sleep checks may be conducted more frequently, such as every ten minutes, and utilizing a timer to assist you with remembering to visually check sleeping infants. You stated the lead teacher for the classroom for infants abruptly left and is no longer employed. You stated once you hire staff for the classroom for infants, you will make sure they are trained on how to complete sleep checks. Activity plans- -I suggested staff members complete, print, and post activity plans for the following week no later than Friday of each week so that it will be posted each Monday morning. You stated the staff member who typically works in space #1C was absent today and had the current activity plan with her. Medication administration- -Staff confirmed that the expired medication had been administered to the child. I suggested that you review all medications to ensure the medication has not expired and the authorization from the parent has been received. I suggested that you instruct staff to complete monthly checks of medications to ensure compliance with all medication requirements. You stated you will recheck medications to ensure compliance. You stated you have a checklist that you use for medications. Prescription medication- -Prescribed medicine must be in the original pharmacy labeled container with the pharmacy label attached that includes the child’s name and administering instructions. I suggested that you monitor all medications received from the parent/guardian prior to the medication being administered to the child or prior to the medication being stored in the classroom. You stated you will recheck medications to ensure compliance. You stated you have a checklist that you use for medications. Emergency Drills- -Shelter-in-place or lockdown drills must be practiced within every three months. I suggested that you make a note on a calendar or set a reminder on your computer to conduct emergency drills at least every three months. Shelter-in-place or lockdown drills are to be conducted within three months of the previous drill rather than once every quarter. You stated you have had staffing hardships since November 2025. You have been working in a classroom more and administrative duties have been impacted. Consultation was provided on the following: -I suggested that you or the individual responsible contact RTI to request an update on this facilities enrollment with required asbestos and lead based paint testing. -I suggested that administrative staff, or a designated staff member, review all medication permission forms to ensure all required information is obtained prior to accepting the medication from the child’s parent or guardian. -Children must wash their hands upon arrival at the center, after each visit to the toilet, before eating, and before and after water play, after outside play, and/or after handling animals or animal cages. 15A NCAC 18A.2803(c). Children were observed eating animal crackers directly out of the package in space #1C and toddlers were eating out of the hands of school age children. -We reviewed appropriate language with children. -We reviewed activity area requirements. During the visit, the staff member in space #1A stated “housekeeping is closed” to children throughout the day. This staff member stated the children did not clean up the family living and dramatic play activity area yesterday, so today, the activity area was closed. NC GS 110-91(12) Developmentally Appropriate Activities. – Each facility shall have developmentally appropriate activities and play materials. The Commission shall establish minimum standards for developmentally appropriate activities for child care facilities. Each child care facility shall have a planned schedule of developmentally appropriate activities displayed in a prominent place for parents to review and the appropriate materials and equipment available to implement the scheduled activities. Each child care center shall make four of the following activity areas available daily: art and other creative play, children's books, blocks and block building, manipulatives, and family living and dramatic play. 10A NCAC 09 .2806 CAREGIVING ACTIVITIES FOR PRESCHOOL-AGED CHILDREN (b) Each center providing care to preschool-age children shall comply with the requirements for activity areas for preschool-age children in Rule .0510 of this Chapter, except that all five of the activity areas listed in G.S. 110-91(12) shall be available each day and the activities listed in Rule .0510(c) of this Chapter shall be offered for each group of children at least once per week. Reminders and Resources: -Providers can speak to a Behavior Support Advisor for advice and resources specific to the challenging behaviors in their classroom by calling 1-888-600-1685 Option 1. Providers may also submit questions to a Behavior Support Advisor online and receive a call or email in response. In addition, providers may post questions in the ‘Talk to the Expert’ Group on an online network, Social Emotional Connections, for early childhood educators. There are also opportunities to join free webinars on challenging topics or classroom activities. For a flyer including active links to access these resources, please reach out to me and I will send this to you via email. I encouraged you to place a copy of the flyer in each classroom so that staff may access the information when needed. -Moodle Support: The Division offers early childhood professionals a wide range of professional development opportunities through our online learning platform Moodle. To get help with Moodle, email at DCDEE_Moodle_Support@dhhs.nc.gov or call (919) 814-6326. For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. If you have any questions about today’s visit, please contact me or my supervisor, Tammy McGalliard, at 828-782-0718 or Tammy.McGalliard@dhhs.nc.gov. Thank you for your time and assistance today. If I can be of further assistance, you may contact me at 704-853-9196 or Kristen.Mauney@dhhs.nc.gov. Kristen Mauney, Child Care Consultant PO Box 674, Denver, NC 28037 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
- Violation
NC GS 110-91 · Violation
Name of Operation: Miss Honey's Learning Center Lincolnton Facility ID: 55000193 Consultant: KRISTEN R. MAUNEY Operation Type: Center Case Number: Visit Date: 7/8/2026 Number Present: 31 Completed Date: 7/8/2026 Age: From 0 To 11 Total Minutes: 415 Time In: 09:25 AM Time Out: 01:00 PM Time In: 02:00 PM Time Out: 05:20 PM List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit, including health and safety. You, Jennifer Hawkins, Administrator, were in a classroom upon arrival and needed to remain in a classroom throughout the duration of the visit due to low staffing. You were unable to provide me with applicable program, staff, and children’s records due to being in a classroom. A follow-up visit will be conducted to monitor records. This is the facilities first annual compliance visit since becoming licensed on July 29, 2025. This facility currently operates with a Three-star rated license effective January 30, 2026, meeting daytime care only, enhanced space, and children under 2 1/2 in rooms with direct exits only. The license was posted, and the restrictions were in compliance. This facility follows the Classroom and Instructional Quality pathway. The program’s compliance history was 85 percent prior to today’s visit. The most recent sanitation inspection for your facility was conducted on March 26, 2026. A superior sanitation classification was issued with 4 demerits noted on the grade card. The most recent fire inspection for your facility was conducted on May 28, 2026, and this facility was approved for daytime care only. The North Carolina Secretary of State website was reviewed on July 7, 2026, and Miss Honey’s Lincolnton NC, Inc. was listed as current-active. A checklist was used to note the requirements monitored today. A walkthrough of the facility was completed today, and all indoor and outdoor areas were monitored. I observed children in the indoor learning environment. Children throughout the facility were participating in free play activities indoors, handwashing routines, story time, lunch, and nap. Infants in space #1G were observed during free play activities on the floor. The analysis date for the most recent lead water test was April 29, 2025. Lead water testing must be completed every three years. You may review your facilities results by visiting https://www.cleanwaterforuskids.org/en/carolina/. This website also indicated “enrollment started” for required asbestos and lead-based paint testing. I suggested you or the individual responsible contact RTI to request an update on this facilities enrollment with required asbestos and lead based paint testing. The most recent monthly fire drill recorded on the emergency drill log was completed on May 12, 2026, at 2:10pm. The most recent quarterly lockdown/shelter-in-place drill recorded on the emergency drill log was completed on May 28, 2026, at 10:00am. The previous quarterly lockdown/shelter-in-place drill recorded on the emergency drill log was completed on February 12, 2026. Violations observed today were discussed with you and documented in the Visit Summary left with you at the conclusion of this visit. The following violations were observed: Violation Number Comment Rule 301 Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. At approximately 9:30am, sixteen children, three to seven years of age, were observed with one staff member in space #1A. GS 110-91(7);.0713(a-d) 318 Children between 12 and 24 months of age were grouped with children 3 years of age or older. At approximately 9:35am, seven children one year of age, one child two years of age, and two school-age children ages ten and eleven, were observed with one staff member in space #1C. 10A NCAC 09 .0713(a)(6) 428 A current activity plan was not posted for each group of children for reference. The activity plan posted in space #1C was dated for "May." GS 110-91(12); .0508(a) 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. A feeding plan for one infant seven months of age was not posted in space #1G nor available for review. 10A NCAC 09 .0902(a) 541 The written feeding plan did not include the child's name, parent signature, and/or was not dated when received by the center. In space #1G, the feeding plan for one infant four months of age was not completed in full nor signed by the child’s parent. .0902(a) 705 Equipment and furnishings were not sturdy, stable and free of hazards. On the playground for preschool and school age children, outdoor space #2, a play house contained torn, loose fabric, an eight inch by four inch area of broken and cracked plastic with sharp edges, and two screws protruding one inch from the surface inside the door frame. On outdoor space #2, a muffin pan, three square sheet pans and two circular sheet pans nailed to a wooden wall were covered with rust and a plastic colander nailed to the wooden wall was broken and cracked with sharp edges. On outdoor space #2, a wooden bench was broken exposing loose pieces of wood and splinters. On the playground for infants and toddlers, outdoor space #1, the plastic climber contained cracks on the platform of the climber. When weight was pressed on the platform of the climber, the platform would sink and the cracks would separate. .0601(c) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. The laundry room door was observed unlocked with the key in the doorknob lock. The laundry room contained Tide laundry detergent, Captain Jack’s Copper Fungicide, Zep Industrial purple degreaser, two gallon jugs of Array bleach, and LA’s Totally Awesome window cleaner. In space #1A, one aerosol can of Blue Lizard Australian sunscreen was observed in an unlocked container above a metal cabinet. In space #1C, two aerosol cans of Coppertone Kids Sport sunscreen and Studio Selection sunscreen spray for kids were observed in an unlocked container on a shelf. .2820(b) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. In space #1G, six non-prescription diaper rash creams and one prescription cream were observed in an unlocked container below the diaper changing table accessible to mobile infants and children one year of age. 15A NCAC 18A .2820(d) 843 A drug or medicine was administered after its expiration date. A&D ointment was administered to a child in space #1C that expired on January 31, 2026. 10A NCAC 09 .0803(1)(d) 844 Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional. In space #1C, a pharmacy label was not attached to one child's inhaler. .0803(2)(a) 871 Center staff did not comply with the safe sleep policy. On June 15, 2026, visual safe sleep checks for one infant eleven months of age were documented at 11:42am and not again until 12:00pm. On June 29, 2026, visual safe sleep checks for one infant four months of age were documented at 11:30am and not again until 12:00pm. Documentation of visual safe sleep checks for July 6, 2026, and July 7, 2026, were not on file available for review for any of the four infants present. 10A NCAC 09 .0606(a) 1792 Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. In space #1A, a plastic Scooters coffee cup with a lid containing a half full frozen coffee drink was observed on top of the cubbies accessible to children. After nap, an opened can of Alani energy drink was observed in space #1A on top of the cubbies accessible to children. .0901(i) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. A shelter-in-place drill recorded on the emergency drill log was documented as completed on February 12, 2026. The next quarterly lockdown drill recorded on the emergency drill log was documented as completed on May 28, 2026. .0604(u);.0302(d)(8) The violations documented above must be corrected immediately. On or before July 22, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware that any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Kristen Mauney, Child Care Consultant PO Box 674 Denver, NC 28037 Kristen.Mauney@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. The email address listed for this facility is lincolnton@misshoneyslearningcenter.com. Failure to correct the violations and send the written statement by the due date may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. The Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. Due to the nature of the violations regarding staff to child ratios, an unannounced follow-up visit will be made in the near future to verify correction of violations. Technical Assistance for the violations observed was provided on the following: Staff to Child Ratios- -Your facility meets minimum requirements regarding staff/child ratios. The staff/child ratios and group sizes for single-age groups of children in centers shall be as follows: Age of Children (Ratio Staff/Children)-Maximum Group Size 0 to 12 Months (1/5)-10 12 to 24 Months (1/6)-12 2 to 3 Years (1/10)-20 3 to 4 Years (1/15)-25 4 to 5 Years (1/20)-25 5 Years and Older (1/25)-25 When combining age groups, the staff/child ratio for the youngest child in the group must be maintained for the entire group. Children of all ages may be cared for together in groups for the first and last operating hour of the day, provided the staff/child ratio for the youngest child in the group is maintained. Children between the ages of 12 months and 24 months shall not be grouped with older children unless all children in the group are less than three years of age or it is within the first and last hour of the operating day. I suggested you review this information with all staff members at this time, and annually at a staff meeting. I suggested that you include ages and birth dates on the attendance records and head count sheets to ensure that accurate staff to child ratios are maintained at all times. I also suggested you review your staffing schedule and address accordingly to ensure proper staff/child ratios can be maintained at all times. You stated you are currently short-staffed, with three staff members recently quitting and one staff member absent today. You stated you closed the facility last week, June 30 through July 3, due to not having enough staff for coverage of staff to child ratios. You stated you plan to implement a cut off time for parents to drop off children by a certain time each morning. Safe outdoor environment- -The facilities most recent sanitation inspection conducted on March 26, 2026, noted that play equipment was not in good repair. The sanitation inspection report stated “the climber house in the first play area was cracked and in poor repair. Repair or replace the climber house so that it is in good repair. 10A NCAC 09 .0601 SAFE ENVIRONMENT (c) Equipment and furnishings shall be sturdy, stable, and free of hazards that may injure children including sharp edges, lead based or peeling paint, rust, loose nails, splinters, protrusions (excluding nuts and bolts on sides of fences), and pinch and crush points. When conducting your monthly playground inspections, I reminded you to check all equipment to ensure broken equipment and hazards are not accessible to children. I suggested that you instruct staff to inform administrative staff when a piece of equipment is broken or damaged, and remove the equipment, if able, from the play area so that the broken equipment is not accessible to children. Make the equipment inaccessible to children by using caution tape surrounding the broken equipment until repairs can be made if the equipment cannot be removed from the play area. I suggested that you remove the rusty pans and replace with materials that do not rust or spray a rubberized coating spray on the materials to prevent rust. When conducting your monthly playground inspections, be sure to look out for wood that may splinter and repair or replace the wood as soon as possible. You stated you have been working in a classroom and have not had an opportunity to remove or repair the equipment outdoors, but you are aware and will remove the equipment this weekend. Storage of Hazardous Materials- -This was a repeated violation. Aerosol cans were moved to locked storage by staff and the laundry room door was locked and the key removed from the lock during the visit. All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled must be stored in a locked storage room or cabinet. I suggested that you monitor all areas of the child care facility each day to ensure all hazardous products are stored appropriately. I suggested that you remind staff to refrain from storing the key in the lock on cabinets or closets containing hazardous products or materials required to be kept in locked storage. I also suggested that you check all storage cabinets and closets to ensure the lock is operating properly. You stated you bought locks for the containers and will install those as soon as possible. Nutrition- -This was a repeated violation. Staff must model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. I suggested that staff only consume beverages that meet nutritional requirements in the presence of children, such as water. You spoke with staff during the visit regarding this requirement. Storage of Medication- -Medications were moved to locked storage by staff during the visit. Medications including prescription and non-prescription items shall be stored in a locked cabinet or other locked container and shall not be stored above food. Designated emergency medications shall be kept inaccessible to children, but are not required to be in locked storage. Non-prescription diaper creams and sunscreen shall be kept inaccessible to children when not in use, but are not required to be in locked storage. “Inaccessible to children” is defined as a vertical distance of at least five feet from the finished floor. I suggested that you and staff conduct safety checks of each classroom to ensure all medications are stored appropriately. You stated you bought locks for the containers and will install those as soon as possible. Feeding Plans- -Written feeding plans for children under fifteen months of age must be posted in the child’s classroom for reference and must be modified as the child's needs change. The feeding instructions for each infant shall include the type and amount of milk, formula and food, the frequency of feedings and be posted for reference by the caregivers. I suggested that you utilize the Children’s File Checklist available on the DCDEE website. Refer to the checklist prior to each child’s enrollment to ensure all required documentation is on file within the required timeframe. You stated you have already contacted the child’s parents to request feeding plans be completed for their child. Safe sleep- -Documents that verify staff members’ compliance with visual checks on infants shall be maintained for a minimum of one month. Visual safe sleep check records for one infant were unable to be located during the visit. Visually checking on sleeping infants every fifteen minutes, per your facilities safe sleep policy, is critical in protecting sleeping infants from sudden infant death syndrome. I suggested that you discuss requirements for safe sleep checks as well as sudden infant death syndrome with all staff, especially all staff who work in the classroom for infants. I suggested utilizing the Caring for Our Children resource book for more information pertaining to safe sleep practices and sudden infant death syndrome. I suggested determining how safe sleep checks will be turned in to administrative staff and create a plan to review safe sleep checks prior to filing. Create a system for enhancing your filing system for safe sleep checks so that records do not become misplaced. I suggested determining how safe sleep checks will be turned in to administrative staff and create a plan to review safe sleep checks weekly and prior to filing. I suggested that safe sleep checks may be conducted more frequently, such as every ten minutes, and utilizing a timer to assist you with remembering to visually check sleeping infants. You stated the lead teacher for the classroom for infants abruptly left and is no longer employed. You stated once you hire staff for the classroom for infants, you will make sure they are trained on how to complete sleep checks. Activity plans- -I suggested staff members complete, print, and post activity plans for the following week no later than Friday of each week so that it will be posted each Monday morning. You stated the staff member who typically works in space #1C was absent today and had the current activity plan with her. Medication administration- -Staff confirmed that the expired medication had been administered to the child. I suggested that you review all medications to ensure the medication has not expired and the authorization from the parent has been received. I suggested that you instruct staff to complete monthly checks of medications to ensure compliance with all medication requirements. You stated you will recheck medications to ensure compliance. You stated you have a checklist that you use for medications. Prescription medication- -Prescribed medicine must be in the original pharmacy labeled container with the pharmacy label attached that includes the child’s name and administering instructions. I suggested that you monitor all medications received from the parent/guardian prior to the medication being administered to the child or prior to the medication being stored in the classroom. You stated you will recheck medications to ensure compliance. You stated you have a checklist that you use for medications. Emergency Drills- -Shelter-in-place or lockdown drills must be practiced within every three months. I suggested that you make a note on a calendar or set a reminder on your computer to conduct emergency drills at least every three months. Shelter-in-place or lockdown drills are to be conducted within three months of the previous drill rather than once every quarter. You stated you have had staffing hardships since November 2025. You have been working in a classroom more and administrative duties have been impacted. Consultation was provided on the following: -I suggested that you or the individual responsible contact RTI to request an update on this facilities enrollment with required asbestos and lead based paint testing. -I suggested that administrative staff, or a designated staff member, review all medication permission forms to ensure all required information is obtained prior to accepting the medication from the child’s parent or guardian. -Children must wash their hands upon arrival at the center, after each visit to the toilet, before eating, and before and after water play, after outside play, and/or after handling animals or animal cages. 15A NCAC 18A.2803(c). Children were observed eating animal crackers directly out of the package in space #1C and toddlers were eating out of the hands of school age children. -We reviewed appropriate language with children. -We reviewed activity area requirements. During the visit, the staff member in space #1A stated “housekeeping is closed” to children throughout the day. This staff member stated the children did not clean up the family living and dramatic play activity area yesterday, so today, the activity area was closed. NC GS 110-91(12) Developmentally Appropriate Activities. – Each facility shall have developmentally appropriate activities and play materials. The Commission shall establish minimum standards for developmentally appropriate activities for child care facilities. Each child care facility shall have a planned schedule of developmentally appropriate activities displayed in a prominent place for parents to review and the appropriate materials and equipment available to implement the scheduled activities. Each child care center shall make four of the following activity areas available daily: art and other creative play, children's books, blocks and block building, manipulatives, and family living and dramatic play. 10A NCAC 09 .2806 CAREGIVING ACTIVITIES FOR PRESCHOOL-AGED CHILDREN (b) Each center providing care to preschool-age children shall comply with the requirements for activity areas for preschool-age children in Rule .0510 of this Chapter, except that all five of the activity areas listed in G.S. 110-91(12) shall be available each day and the activities listed in Rule .0510(c) of this Chapter shall be offered for each group of children at least once per week. Reminders and Resources: -Providers can speak to a Behavior Support Advisor for advice and resources specific to the challenging behaviors in their classroom by calling 1-888-600-1685 Option 1. Providers may also submit questions to a Behavior Support Advisor online and receive a call or email in response. In addition, providers may post questions in the ‘Talk to the Expert’ Group on an online network, Social Emotional Connections, for early childhood educators. There are also opportunities to join free webinars on challenging topics or classroom activities. For a flyer including active links to access these resources, please reach out to me and I will send this to you via email. I encouraged you to place a copy of the flyer in each classroom so that staff may access the information when needed. -Moodle Support: The Division offers early childhood professionals a wide range of professional development opportunities through our online learning platform Moodle. To get help with Moodle, email at DCDEE_Moodle_Support@dhhs.nc.gov or call (919) 814-6326. For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. If you have any questions about today’s visit, please contact me or my supervisor, Tammy McGalliard, at 828-782-0718 or Tammy.McGalliard@dhhs.nc.gov. Thank you for your time and assistance today. If I can be of further assistance, you may contact me at 704-853-9196 or Kristen.Mauney@dhhs.nc.gov. Kristen Mauney, Child Care Consultant PO Box 674, Denver, NC 28037 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
- Violation
G.S. 110-90 · Violation
Name of Operation: Miss Honey's Learning Center Lincolnton Facility ID: 55000193 Consultant: JENNIFER H ROBERTS Operation Type: Center Case Number: Visit Date: 12/29/2025 Number Present: 17 Completed Date: 12/29/2025 Age: From 0 To 4 Total Minutes: 365 Time In: 10:55 AM Time Out: 05:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's visit was to monitor your program for compliance with applicable child care requirements during the third temporary time period visit. You, Jennifer Hawkins, Administrator, assisted me with the visit. This facility was issued a temporary license on July 29, 2025, with the following restrictions: daytime care only; children under 2 1/2; years old in rooms with direct exits only. The Secretary of State website was checked on December 29, 2025, and your business, Miss Honey’s Lincolnton NC, Inc., is active and in good standing. If any changes to the corporation need to be made or you decide to sell your business, then you must notify me, your consultant, at least thirty days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location, or inherited. During this visit, we walked through the entire facility observing the indoor and outdoor environment. The facility was assessed for supervision, staff/child ratio, and health and safety requirements. Children were observed engaged in free play activities, personal care routines, and nap/rest time. A playground inspection was completed on December 29, 2025. A fire drill was conducted on November 21, 2025, at 2:58pm. The following violations were observed and corrected during the visit. Violation Number Comment Rule 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. L. Henderson, lead teacher caring for children two years of age in space #1C, with a hire date of November 17, 2025, did not have a signed acknowledgement on file the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was reviewed prior to caring for children under five years of age. L. Fulbright, hired on December 18, 2025, was the caregiver in space #1G caring for infants and toddlers, did not have a signed acknowledgement on file the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was reviewed prior to caring for children under five years of age. .0608(d)(1-4) Technical Assistance was provided on the following: Portable heaters/Fire Inspection Report An approved heating system must be used per item #9 on the Adult Day Care & Child Care Fire Inspection Report. I suggested you contact a technician to inspect the heating system to ensure that it is working properly. You corrected the violation by removing the electric space heater and placing it in your vehicle. Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy I suggested that you use the Staff File Checklist as a guide to ensure that the required policies are reviewed with staff prior to caring for children under five years of age and a signed acknowledgement is placed on file. You corrected this violation by reviewing the policy with the staff that did not have a signed acknowledgement on file, and placing the signed acknowledgement on file. Reminders: You will need to conduct a fire drill on or before December 31, 2025. You can obtain the annual fire inspection form and staff and training worksheet form under the provider tab, then provider documents and forms tab at https://ncchildcare.ncdhhs.gov/. Before your annual compliance visit is due, please complete the staff and training worksheet form and submit it to your child care consultant. It is suggested that you submit the completed staff and training worksheet ninety days from your anticipated annual compliance due date. Your annual compliance visit will be due before July 29, 2026. You must complete your annual fire inspection before May 1, 2026. Submit the original completed and approved fire inspection form to your child care consultant within one week after it is completed. Call your licensing consultant with any questions you may have. Sanitation inspections must be completed at least annually. You must have another sanitation inspection completed prior to August 27, 2026. Health and Safety Training must be completed within one year of employment for new staff and every five years for staff that have already completed the training. Compliance History: Any observed violations cited during visits will negatively affect the center's Compliance History Score. Your program must maintain a compliance score of at least 75% as required by G.S. 110-90 (4)(c). Prior to today’s visit, your facility maintained a compliance history of 84%. Your temporary license will end after January 29, 2026. Rated License Status: You have chosen to meet the Classroom and Instruction Quality Pathway. The requirements were met for the three-star license level. Family and Community Engagement Foundations Practices: You currently communicate with families that are responsive to their needs using text messaging and email. You will offer an annual family conference in May, offer annual opportunities to share cultural heritage in their child’s classroom, offer annual on-going opportunities to volunteer, and you have community resources and services available when requested by the parent or if a need is identified by the child’s teacher. Communication Options-C-1: You have two-way communication with families as needed daily via text messaging and in-person during the arrival and departure of children. Engagement and Leadership Options-EL-2: The center offers an enrollment orientation that includes an opportunity for families and children to visit the assigned classroom and lead teachers prior to the first day of enrollment. Continuous Quality Improvement Plan: You provided me with a copy of the Facility’s Continuous Quality Improvement (CQI) Plan. Individual CQI Plans must be completed annually and on file for review. You have implemented the curriculum, Bee All You Can Bee, child observations were conducted, and evidence of child activities were available for review for all children enrolled. Photographs, video recordings, and portfolios of children’s work samples were reviewed during the visit. As the administrator, you stated you will participate in the following activity regarding classroom and instructional quality practices: an annual completion of five on-going training hours, in addition to applicable requirements in Rule .1103 of the child care rules in Chapter 9, and Child Care Rules .3211, .3212, .3213, .3214, .3215, .3216 and .3218 of Chapter 9. You will need to complete the five on-going training hours regarding classroom and instructional quality practices by July 29, 2026, and annually thereafter. You have requested to meet enhanced space at the three-star rated license level. Based on the review of staff education, staff meet the three-star education standards. The star-rated license will be mailed from the Raleigh office. Please post the license in a prominent place when it is received. Stay updated with changes and new rule updates by visiting the DCDEE website at: https://ncchildcare.ncdhhs.gov. At the conclusion of your temporary license, your file will be transferred to Kristen Mauney, Child Care Consultant. I will send an email with the contact information for Ms. Mauney when the file has been transferred. Please contact me with any questions you have until you receive verification of the file transfer. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Thank you for your time and assistance today. You can reach me at 828-782-0945, jennifer.roberts@dhhs.nc.gov or at PO Box 426, Sherrills Ford, NC 28673 or my supervisor, Tammy McGalliard at tammy.mcgalliard@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
- Violation
10A NCAC 09 .0604 · Violation
Name of Operation: Miss Honey's Learning Center Lincolnton Facility ID: 55000193 Consultant: JENNIFER H ROBERTS Operation Type: Center Case Number: Visit Date: 11/10/2025 Number Present: 18 Completed Date: 11/10/2025 Age: From 0 To 4 Total Minutes: 408 Time In: 10:12 AM Time Out: 05:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's unannounced visit has been to monitor your compliance with all applicable child care requirements during the second temporary time period visit. You, Jennifer Hawkins, Administrator, assisted me with the visit. The Secretary of State website was checked on November 10, 2025, and your business, Miss Honey’s Lincolnton NC, Inc., is active and in good standing. If any changes to the corporation need to be made or you decide to sell your business, then you must notify me, your consultant, at least thirty days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location, or inherited. Currently this center operates with a temporary license issued on July 29, 2025, with the following restrictions: Daytime care only; children under 2 ½ years old in rooms with direct exits only. During this second Temporary Time Period visit, the classrooms were monitored as well as the playgrounds, materials, equipment and required posted items for meeting all minimum licensing requirements. Children were observed during indoor free play, routines, lunch, and nap/rest time. The last monthly fire drill was completed on October 28, 2025, at 10am. The last playground inspection was completed on October 28, 2025. Sanitation Inspection: A sanitation inspection was completed on August 27, 2025. A superior classification was issued with four demerits noted on the grade card. A sample of three children’s files were reviewed. You do not have any new staff. The menu that was posted was current and the foods listed on the menu met the Meal Patterns for Children in Child Care. The daily schedule was posted. We discussed the star rated license. You stated that you plan to apply for a star rated license using the Classroom and Instructional Quality Pathway. I discussed with you that programs with less than a three-star license will not be eligible to receive subsidy funding. All staff must establish a DCDEE WORKS account and have their education evaluations completed by Workforce by December 4, 2025. Documentation from Workforce on the results of the education evaluation must be on file for review for each staff member. The following violations were observed today. Violation Number Comment Rule 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. In space #1G, two (2) prepared bottles containing milk, stored in the refrigerator were not labeled with the date, and one (1) Dr. Brown's sippy cup containing juice was not dated or labeled for the appropriate child. 15A NCAC 18A .2804(d) 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence) One toddler, fourteen months of age, enrolled in space #1G, did not have an individual written feeding plan posted. 10A NCAC 09 .0902(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space #1G, one electrical outlet on the wall to the right of the refrigerator, and four electrical outlets in a power strip located on the cabinet to the right of the refrigerator were not covered with safety plugs. 10A NCAC 09 .0604(c) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. One (1) aerosol can of Lysol Disinfectant spray was stored in the unlocked metal cabinet in space #1A. .2820(b) 852 Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. Two (2) incident reports documented on the Incident Log that were dated October 2, 2025, were not maintained in the child's file. .0802 (e) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space #1C, two (2) rolls of plastic trash bags were stored on the fourth shelf of the yellow metal cabinet, one (1) roll of plastic trash bags, and one plastic package containing diapers were stored under the unlocked diaper changing table. The plastic trash bags and plastic packaging were accessible to one (1) toddler, one year of age and five (5) children, two years of age. In space #1G, five (5) white trash bags with the following warning: "To avoid danger of suffocation, keep this plastic bag away from babies and children," were stored in the unlocked drawer to the right of the refrigerator. The five (5) white plastic trash bags were accessible to three (3) infants, and two (2) toddlers, one year of age. .0604(q) 871 Center staff did not comply with the safe sleep policy. Staff in space #1G did not comply with the safe sleep policy. The safe sleep policy contained the following statement: We place infants on their back to sleep even after they are able to independently roll back and forth from their back to their front and back again. We then allow the infant to sleep in their preferred position. The following was documented on the Visual Sleep Charts for one infant, four months of age. The infant was placed on their tummy to sleep at 1:18pm on October 30, 2025, at 6:20am, and 7:56am on October 31, 2025, at 8:35am and 10:38am on November 3, 2025. The following was documented on the Visual Sleep Charts for one infant, nine months of age. The infant was placed on their tummy to sleep at 12:23pm, and 3:09pm on October 31, 2025, at 9:13am, 11:15am, and 3:08pm on November 3, 2025, at 10:20am and 2:51pm on November 4, 2024, at 9:57am and 1:02pm on November 5, 2025, and at 10:42am and 3:20pm on November 6, 2025. 10A NCAC 09 .0606(a) 1301 Center did not maintain a record of daily attendance. The daily attendance records for November 3, 2025, November 4, 2025, November 5, 2025, November 6, 2025, November 7, 2025, and November 10, 2025 were not available for review in space #1D and space #1G. GS 110-91(9) Technical assistance was provided on the following: Plastics In classrooms with children under three years of age enrolled/in attendance, I suggested that you and/or a designated staff person conduct safety checks daily to ensure that all plastic bags/items stored in plastic packaging are removed or stored at least five feet from the floor surface. A child safety latch is not an approved lock for storing plastic bags/plastic packaging under the diaper changing table. Hazardous Items We discussed that potentially hazardous items in an aerosol dispenser must be kept in locked storage. I suggested that staff conduct daily safety checks of the facility to ensure that all potentially hazardous items are stored appropriately. You corrected this violation during the visit by removing the aerosol can of Lysol and placing it in the locked utility closet. Safe Sleep Policy I suggested that you review the Safe Sleep Policy with all staff and remind them to initially place the infant on their back to sleep and document back on the visual sleep charts. Electrical Outlets I suggested that staff conduct daily safety checks of the facility to ensure that all electrical outlets are covered with a safety plug when not in use, including electrical outlets in a power strip. Incident Reports I suggested that you place a copy of a child’s incident report in their file as soon as the parent has signed the report. Written Feeding Plan Written feeding plans must be completed and posted for each infant/toddler under fifteen months of age. I suggested that you review paperwork as children enroll to ensure that the required documents are on file on or before the child’s first day of attendance. Attendance Records We discussed the importance of maintaining daily attendance for all children in attendance. The daily attendance record was not available for review in space #1D, and space #1G. Prepared Bottles When parents bring bottles of formula for their infant that is prepared at home, the bottles must be labeled with the child’s name and date. I suggested that staff have extra labels available in case parents forget to label the bottles brought from home. Consultation was provided on the following. • Staff will need to create a DCDEE WORKS account and submit official transcripts so their education can be evaluated. Please assist staff with creating and submitting their education to the Workforce Unit in the Raleigh office. On the DCDEE website choose the Provider tab, DCDEE WORKS, and review the DCDEE WORKS Training Simulator Step-by-Step Instructions. Let me know if you have any questions or problems getting this task completed. • As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. You have started the process. • We discussed that you would need to complete the Family and Community Engagement Standards document and the Continuous Quality Improvement Plan- Facility and place on file prior to the third unannounced visit. These documents are located on the application as embedded links. I emailed you the Application for Assessment for a Rated License for Centers. Please complete the application and email it to be on or before December 1, 2025. Please let me know if you have questions or if you are unable to access the documents. Compliance Letter: You must correct the violations found during today's visit immediately. Please send me a letter verifying compliance by November 24, 2025. Please include in that letter each violation number and explain in detail how you corrected each violation and what plan will be implemented to prevent these violations from occurring again. Please sign the letter, include your facility name, ID number, visit date and mail the letter to my mailing address below or email the letter to me at jennifer.roberts@dhhs.nc.gov: Jennifer Roberts PO Box 426 Sherrills Ford, NC 28673 Failure to correct the violations and send the written statement by the due date listed above will result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you state in your corrective action plan letter, that corrections have been made when they have not, it will be considered falsification of information. Reminders: Any observed violations cited during visits will negatively affect the center's Compliance History Score. Your program must maintain a compliance score of at least 75% as required by G.S. 110-90 (4)(c). Your temporary license will end after January 29, 2026. Stay updated with changes and new rule updates by visiting the DCDEE website at: https://ncchildcare.ncdhhs.gov. Health and Safety Training must be completed within one year of employment for new staff and every five years for staff that have already completed the training. SECTION .2200 - ADMINISTRATIVE ACTIONS AND CIVIL PENALTIES 10A NCAC 09 .2201 ADMINISTRATIVE actions GENERAL PROVISIONS Upon a finding that a child care facility operator has violated any provision of G.S. 110, Article 7, the rules of this Chapter, or 10A NCAC 10, the Secretary or his or her designee may order one or more administrative actions. Thank you for your time and assistance today. You can reach me at 828-782-0945, jennifer.roberts@dhhs.nc.gov or at PO Box 426, Sherrills Ford, NC 28673 or my supervisor, Tammy McGalliard at tammy.mcgalliard@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
- Violation
10A NCAC 09 .0902 · Violation
Name of Operation: Miss Honey's Learning Center Lincolnton Facility ID: 55000193 Consultant: JENNIFER H ROBERTS Operation Type: Center Case Number: Visit Date: 11/10/2025 Number Present: 18 Completed Date: 11/10/2025 Age: From 0 To 4 Total Minutes: 408 Time In: 10:12 AM Time Out: 05:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's unannounced visit has been to monitor your compliance with all applicable child care requirements during the second temporary time period visit. You, Jennifer Hawkins, Administrator, assisted me with the visit. The Secretary of State website was checked on November 10, 2025, and your business, Miss Honey’s Lincolnton NC, Inc., is active and in good standing. If any changes to the corporation need to be made or you decide to sell your business, then you must notify me, your consultant, at least thirty days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location, or inherited. Currently this center operates with a temporary license issued on July 29, 2025, with the following restrictions: Daytime care only; children under 2 ½ years old in rooms with direct exits only. During this second Temporary Time Period visit, the classrooms were monitored as well as the playgrounds, materials, equipment and required posted items for meeting all minimum licensing requirements. Children were observed during indoor free play, routines, lunch, and nap/rest time. The last monthly fire drill was completed on October 28, 2025, at 10am. The last playground inspection was completed on October 28, 2025. Sanitation Inspection: A sanitation inspection was completed on August 27, 2025. A superior classification was issued with four demerits noted on the grade card. A sample of three children’s files were reviewed. You do not have any new staff. The menu that was posted was current and the foods listed on the menu met the Meal Patterns for Children in Child Care. The daily schedule was posted. We discussed the star rated license. You stated that you plan to apply for a star rated license using the Classroom and Instructional Quality Pathway. I discussed with you that programs with less than a three-star license will not be eligible to receive subsidy funding. All staff must establish a DCDEE WORKS account and have their education evaluations completed by Workforce by December 4, 2025. Documentation from Workforce on the results of the education evaluation must be on file for review for each staff member. The following violations were observed today. Violation Number Comment Rule 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. In space #1G, two (2) prepared bottles containing milk, stored in the refrigerator were not labeled with the date, and one (1) Dr. Brown's sippy cup containing juice was not dated or labeled for the appropriate child. 15A NCAC 18A .2804(d) 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence) One toddler, fourteen months of age, enrolled in space #1G, did not have an individual written feeding plan posted. 10A NCAC 09 .0902(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space #1G, one electrical outlet on the wall to the right of the refrigerator, and four electrical outlets in a power strip located on the cabinet to the right of the refrigerator were not covered with safety plugs. 10A NCAC 09 .0604(c) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. One (1) aerosol can of Lysol Disinfectant spray was stored in the unlocked metal cabinet in space #1A. .2820(b) 852 Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. Two (2) incident reports documented on the Incident Log that were dated October 2, 2025, were not maintained in the child's file. .0802 (e) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space #1C, two (2) rolls of plastic trash bags were stored on the fourth shelf of the yellow metal cabinet, one (1) roll of plastic trash bags, and one plastic package containing diapers were stored under the unlocked diaper changing table. The plastic trash bags and plastic packaging were accessible to one (1) toddler, one year of age and five (5) children, two years of age. In space #1G, five (5) white trash bags with the following warning: "To avoid danger of suffocation, keep this plastic bag away from babies and children," were stored in the unlocked drawer to the right of the refrigerator. The five (5) white plastic trash bags were accessible to three (3) infants, and two (2) toddlers, one year of age. .0604(q) 871 Center staff did not comply with the safe sleep policy. Staff in space #1G did not comply with the safe sleep policy. The safe sleep policy contained the following statement: We place infants on their back to sleep even after they are able to independently roll back and forth from their back to their front and back again. We then allow the infant to sleep in their preferred position. The following was documented on the Visual Sleep Charts for one infant, four months of age. The infant was placed on their tummy to sleep at 1:18pm on October 30, 2025, at 6:20am, and 7:56am on October 31, 2025, at 8:35am and 10:38am on November 3, 2025. The following was documented on the Visual Sleep Charts for one infant, nine months of age. The infant was placed on their tummy to sleep at 12:23pm, and 3:09pm on October 31, 2025, at 9:13am, 11:15am, and 3:08pm on November 3, 2025, at 10:20am and 2:51pm on November 4, 2024, at 9:57am and 1:02pm on November 5, 2025, and at 10:42am and 3:20pm on November 6, 2025. 10A NCAC 09 .0606(a) 1301 Center did not maintain a record of daily attendance. The daily attendance records for November 3, 2025, November 4, 2025, November 5, 2025, November 6, 2025, November 7, 2025, and November 10, 2025 were not available for review in space #1D and space #1G. GS 110-91(9) Technical assistance was provided on the following: Plastics In classrooms with children under three years of age enrolled/in attendance, I suggested that you and/or a designated staff person conduct safety checks daily to ensure that all plastic bags/items stored in plastic packaging are removed or stored at least five feet from the floor surface. A child safety latch is not an approved lock for storing plastic bags/plastic packaging under the diaper changing table. Hazardous Items We discussed that potentially hazardous items in an aerosol dispenser must be kept in locked storage. I suggested that staff conduct daily safety checks of the facility to ensure that all potentially hazardous items are stored appropriately. You corrected this violation during the visit by removing the aerosol can of Lysol and placing it in the locked utility closet. Safe Sleep Policy I suggested that you review the Safe Sleep Policy with all staff and remind them to initially place the infant on their back to sleep and document back on the visual sleep charts. Electrical Outlets I suggested that staff conduct daily safety checks of the facility to ensure that all electrical outlets are covered with a safety plug when not in use, including electrical outlets in a power strip. Incident Reports I suggested that you place a copy of a child’s incident report in their file as soon as the parent has signed the report. Written Feeding Plan Written feeding plans must be completed and posted for each infant/toddler under fifteen months of age. I suggested that you review paperwork as children enroll to ensure that the required documents are on file on or before the child’s first day of attendance. Attendance Records We discussed the importance of maintaining daily attendance for all children in attendance. The daily attendance record was not available for review in space #1D, and space #1G. Prepared Bottles When parents bring bottles of formula for their infant that is prepared at home, the bottles must be labeled with the child’s name and date. I suggested that staff have extra labels available in case parents forget to label the bottles brought from home. Consultation was provided on the following. • Staff will need to create a DCDEE WORKS account and submit official transcripts so their education can be evaluated. Please assist staff with creating and submitting their education to the Workforce Unit in the Raleigh office. On the DCDEE website choose the Provider tab, DCDEE WORKS, and review the DCDEE WORKS Training Simulator Step-by-Step Instructions. Let me know if you have any questions or problems getting this task completed. • As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. You have started the process. • We discussed that you would need to complete the Family and Community Engagement Standards document and the Continuous Quality Improvement Plan- Facility and place on file prior to the third unannounced visit. These documents are located on the application as embedded links. I emailed you the Application for Assessment for a Rated License for Centers. Please complete the application and email it to be on or before December 1, 2025. Please let me know if you have questions or if you are unable to access the documents. Compliance Letter: You must correct the violations found during today's visit immediately. Please send me a letter verifying compliance by November 24, 2025. Please include in that letter each violation number and explain in detail how you corrected each violation and what plan will be implemented to prevent these violations from occurring again. Please sign the letter, include your facility name, ID number, visit date and mail the letter to my mailing address below or email the letter to me at jennifer.roberts@dhhs.nc.gov: Jennifer Roberts PO Box 426 Sherrills Ford, NC 28673 Failure to correct the violations and send the written statement by the due date listed above will result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you state in your corrective action plan letter, that corrections have been made when they have not, it will be considered falsification of information. Reminders: Any observed violations cited during visits will negatively affect the center's Compliance History Score. Your program must maintain a compliance score of at least 75% as required by G.S. 110-90 (4)(c). Your temporary license will end after January 29, 2026. Stay updated with changes and new rule updates by visiting the DCDEE website at: https://ncchildcare.ncdhhs.gov. Health and Safety Training must be completed within one year of employment for new staff and every five years for staff that have already completed the training. SECTION .2200 - ADMINISTRATIVE ACTIONS AND CIVIL PENALTIES 10A NCAC 09 .2201 ADMINISTRATIVE actions GENERAL PROVISIONS Upon a finding that a child care facility operator has violated any provision of G.S. 110, Article 7, the rules of this Chapter, or 10A NCAC 10, the Secretary or his or her designee may order one or more administrative actions. Thank you for your time and assistance today. You can reach me at 828-782-0945, jennifer.roberts@dhhs.nc.gov or at PO Box 426, Sherrills Ford, NC 28673 or my supervisor, Tammy McGalliard at tammy.mcgalliard@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
- Violation
10A NCAC 09 .0606 · Violation
Name of Operation: Miss Honey's Learning Center Lincolnton Facility ID: 55000193 Consultant: JENNIFER H ROBERTS Operation Type: Center Case Number: Visit Date: 11/10/2025 Number Present: 18 Completed Date: 11/10/2025 Age: From 0 To 4 Total Minutes: 408 Time In: 10:12 AM Time Out: 05:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's unannounced visit has been to monitor your compliance with all applicable child care requirements during the second temporary time period visit. You, Jennifer Hawkins, Administrator, assisted me with the visit. The Secretary of State website was checked on November 10, 2025, and your business, Miss Honey’s Lincolnton NC, Inc., is active and in good standing. If any changes to the corporation need to be made or you decide to sell your business, then you must notify me, your consultant, at least thirty days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location, or inherited. Currently this center operates with a temporary license issued on July 29, 2025, with the following restrictions: Daytime care only; children under 2 ½ years old in rooms with direct exits only. During this second Temporary Time Period visit, the classrooms were monitored as well as the playgrounds, materials, equipment and required posted items for meeting all minimum licensing requirements. Children were observed during indoor free play, routines, lunch, and nap/rest time. The last monthly fire drill was completed on October 28, 2025, at 10am. The last playground inspection was completed on October 28, 2025. Sanitation Inspection: A sanitation inspection was completed on August 27, 2025. A superior classification was issued with four demerits noted on the grade card. A sample of three children’s files were reviewed. You do not have any new staff. The menu that was posted was current and the foods listed on the menu met the Meal Patterns for Children in Child Care. The daily schedule was posted. We discussed the star rated license. You stated that you plan to apply for a star rated license using the Classroom and Instructional Quality Pathway. I discussed with you that programs with less than a three-star license will not be eligible to receive subsidy funding. All staff must establish a DCDEE WORKS account and have their education evaluations completed by Workforce by December 4, 2025. Documentation from Workforce on the results of the education evaluation must be on file for review for each staff member. The following violations were observed today. Violation Number Comment Rule 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. In space #1G, two (2) prepared bottles containing milk, stored in the refrigerator were not labeled with the date, and one (1) Dr. Brown's sippy cup containing juice was not dated or labeled for the appropriate child. 15A NCAC 18A .2804(d) 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence) One toddler, fourteen months of age, enrolled in space #1G, did not have an individual written feeding plan posted. 10A NCAC 09 .0902(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space #1G, one electrical outlet on the wall to the right of the refrigerator, and four electrical outlets in a power strip located on the cabinet to the right of the refrigerator were not covered with safety plugs. 10A NCAC 09 .0604(c) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. One (1) aerosol can of Lysol Disinfectant spray was stored in the unlocked metal cabinet in space #1A. .2820(b) 852 Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. Two (2) incident reports documented on the Incident Log that were dated October 2, 2025, were not maintained in the child's file. .0802 (e) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space #1C, two (2) rolls of plastic trash bags were stored on the fourth shelf of the yellow metal cabinet, one (1) roll of plastic trash bags, and one plastic package containing diapers were stored under the unlocked diaper changing table. The plastic trash bags and plastic packaging were accessible to one (1) toddler, one year of age and five (5) children, two years of age. In space #1G, five (5) white trash bags with the following warning: "To avoid danger of suffocation, keep this plastic bag away from babies and children," were stored in the unlocked drawer to the right of the refrigerator. The five (5) white plastic trash bags were accessible to three (3) infants, and two (2) toddlers, one year of age. .0604(q) 871 Center staff did not comply with the safe sleep policy. Staff in space #1G did not comply with the safe sleep policy. The safe sleep policy contained the following statement: We place infants on their back to sleep even after they are able to independently roll back and forth from their back to their front and back again. We then allow the infant to sleep in their preferred position. The following was documented on the Visual Sleep Charts for one infant, four months of age. The infant was placed on their tummy to sleep at 1:18pm on October 30, 2025, at 6:20am, and 7:56am on October 31, 2025, at 8:35am and 10:38am on November 3, 2025. The following was documented on the Visual Sleep Charts for one infant, nine months of age. The infant was placed on their tummy to sleep at 12:23pm, and 3:09pm on October 31, 2025, at 9:13am, 11:15am, and 3:08pm on November 3, 2025, at 10:20am and 2:51pm on November 4, 2024, at 9:57am and 1:02pm on November 5, 2025, and at 10:42am and 3:20pm on November 6, 2025. 10A NCAC 09 .0606(a) 1301 Center did not maintain a record of daily attendance. The daily attendance records for November 3, 2025, November 4, 2025, November 5, 2025, November 6, 2025, November 7, 2025, and November 10, 2025 were not available for review in space #1D and space #1G. GS 110-91(9) Technical assistance was provided on the following: Plastics In classrooms with children under three years of age enrolled/in attendance, I suggested that you and/or a designated staff person conduct safety checks daily to ensure that all plastic bags/items stored in plastic packaging are removed or stored at least five feet from the floor surface. A child safety latch is not an approved lock for storing plastic bags/plastic packaging under the diaper changing table. Hazardous Items We discussed that potentially hazardous items in an aerosol dispenser must be kept in locked storage. I suggested that staff conduct daily safety checks of the facility to ensure that all potentially hazardous items are stored appropriately. You corrected this violation during the visit by removing the aerosol can of Lysol and placing it in the locked utility closet. Safe Sleep Policy I suggested that you review the Safe Sleep Policy with all staff and remind them to initially place the infant on their back to sleep and document back on the visual sleep charts. Electrical Outlets I suggested that staff conduct daily safety checks of the facility to ensure that all electrical outlets are covered with a safety plug when not in use, including electrical outlets in a power strip. Incident Reports I suggested that you place a copy of a child’s incident report in their file as soon as the parent has signed the report. Written Feeding Plan Written feeding plans must be completed and posted for each infant/toddler under fifteen months of age. I suggested that you review paperwork as children enroll to ensure that the required documents are on file on or before the child’s first day of attendance. Attendance Records We discussed the importance of maintaining daily attendance for all children in attendance. The daily attendance record was not available for review in space #1D, and space #1G. Prepared Bottles When parents bring bottles of formula for their infant that is prepared at home, the bottles must be labeled with the child’s name and date. I suggested that staff have extra labels available in case parents forget to label the bottles brought from home. Consultation was provided on the following. • Staff will need to create a DCDEE WORKS account and submit official transcripts so their education can be evaluated. Please assist staff with creating and submitting their education to the Workforce Unit in the Raleigh office. On the DCDEE website choose the Provider tab, DCDEE WORKS, and review the DCDEE WORKS Training Simulator Step-by-Step Instructions. Let me know if you have any questions or problems getting this task completed. • As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. You have started the process. • We discussed that you would need to complete the Family and Community Engagement Standards document and the Continuous Quality Improvement Plan- Facility and place on file prior to the third unannounced visit. These documents are located on the application as embedded links. I emailed you the Application for Assessment for a Rated License for Centers. Please complete the application and email it to be on or before December 1, 2025. Please let me know if you have questions or if you are unable to access the documents. Compliance Letter: You must correct the violations found during today's visit immediately. Please send me a letter verifying compliance by November 24, 2025. Please include in that letter each violation number and explain in detail how you corrected each violation and what plan will be implemented to prevent these violations from occurring again. Please sign the letter, include your facility name, ID number, visit date and mail the letter to my mailing address below or email the letter to me at jennifer.roberts@dhhs.nc.gov: Jennifer Roberts PO Box 426 Sherrills Ford, NC 28673 Failure to correct the violations and send the written statement by the due date listed above will result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you state in your corrective action plan letter, that corrections have been made when they have not, it will be considered falsification of information. Reminders: Any observed violations cited during visits will negatively affect the center's Compliance History Score. Your program must maintain a compliance score of at least 75% as required by G.S. 110-90 (4)(c). Your temporary license will end after January 29, 2026. Stay updated with changes and new rule updates by visiting the DCDEE website at: https://ncchildcare.ncdhhs.gov. Health and Safety Training must be completed within one year of employment for new staff and every five years for staff that have already completed the training. SECTION .2200 - ADMINISTRATIVE ACTIONS AND CIVIL PENALTIES 10A NCAC 09 .2201 ADMINISTRATIVE actions GENERAL PROVISIONS Upon a finding that a child care facility operator has violated any provision of G.S. 110, Article 7, the rules of this Chapter, or 10A NCAC 10, the Secretary or his or her designee may order one or more administrative actions. Thank you for your time and assistance today. You can reach me at 828-782-0945, jennifer.roberts@dhhs.nc.gov or at PO Box 426, Sherrills Ford, NC 28673 or my supervisor, Tammy McGalliard at tammy.mcgalliard@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
- Violation
10A NCAC 09 .2201 · Violation
Name of Operation: Miss Honey's Learning Center Lincolnton Facility ID: 55000193 Consultant: JENNIFER H ROBERTS Operation Type: Center Case Number: Visit Date: 11/10/2025 Number Present: 18 Completed Date: 11/10/2025 Age: From 0 To 4 Total Minutes: 408 Time In: 10:12 AM Time Out: 05:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's unannounced visit has been to monitor your compliance with all applicable child care requirements during the second temporary time period visit. You, Jennifer Hawkins, Administrator, assisted me with the visit. The Secretary of State website was checked on November 10, 2025, and your business, Miss Honey’s Lincolnton NC, Inc., is active and in good standing. If any changes to the corporation need to be made or you decide to sell your business, then you must notify me, your consultant, at least thirty days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location, or inherited. Currently this center operates with a temporary license issued on July 29, 2025, with the following restrictions: Daytime care only; children under 2 ½ years old in rooms with direct exits only. During this second Temporary Time Period visit, the classrooms were monitored as well as the playgrounds, materials, equipment and required posted items for meeting all minimum licensing requirements. Children were observed during indoor free play, routines, lunch, and nap/rest time. The last monthly fire drill was completed on October 28, 2025, at 10am. The last playground inspection was completed on October 28, 2025. Sanitation Inspection: A sanitation inspection was completed on August 27, 2025. A superior classification was issued with four demerits noted on the grade card. A sample of three children’s files were reviewed. You do not have any new staff. The menu that was posted was current and the foods listed on the menu met the Meal Patterns for Children in Child Care. The daily schedule was posted. We discussed the star rated license. You stated that you plan to apply for a star rated license using the Classroom and Instructional Quality Pathway. I discussed with you that programs with less than a three-star license will not be eligible to receive subsidy funding. All staff must establish a DCDEE WORKS account and have their education evaluations completed by Workforce by December 4, 2025. Documentation from Workforce on the results of the education evaluation must be on file for review for each staff member. The following violations were observed today. Violation Number Comment Rule 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. In space #1G, two (2) prepared bottles containing milk, stored in the refrigerator were not labeled with the date, and one (1) Dr. Brown's sippy cup containing juice was not dated or labeled for the appropriate child. 15A NCAC 18A .2804(d) 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence) One toddler, fourteen months of age, enrolled in space #1G, did not have an individual written feeding plan posted. 10A NCAC 09 .0902(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space #1G, one electrical outlet on the wall to the right of the refrigerator, and four electrical outlets in a power strip located on the cabinet to the right of the refrigerator were not covered with safety plugs. 10A NCAC 09 .0604(c) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. One (1) aerosol can of Lysol Disinfectant spray was stored in the unlocked metal cabinet in space #1A. .2820(b) 852 Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. Two (2) incident reports documented on the Incident Log that were dated October 2, 2025, were not maintained in the child's file. .0802 (e) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space #1C, two (2) rolls of plastic trash bags were stored on the fourth shelf of the yellow metal cabinet, one (1) roll of plastic trash bags, and one plastic package containing diapers were stored under the unlocked diaper changing table. The plastic trash bags and plastic packaging were accessible to one (1) toddler, one year of age and five (5) children, two years of age. In space #1G, five (5) white trash bags with the following warning: "To avoid danger of suffocation, keep this plastic bag away from babies and children," were stored in the unlocked drawer to the right of the refrigerator. The five (5) white plastic trash bags were accessible to three (3) infants, and two (2) toddlers, one year of age. .0604(q) 871 Center staff did not comply with the safe sleep policy. Staff in space #1G did not comply with the safe sleep policy. The safe sleep policy contained the following statement: We place infants on their back to sleep even after they are able to independently roll back and forth from their back to their front and back again. We then allow the infant to sleep in their preferred position. The following was documented on the Visual Sleep Charts for one infant, four months of age. The infant was placed on their tummy to sleep at 1:18pm on October 30, 2025, at 6:20am, and 7:56am on October 31, 2025, at 8:35am and 10:38am on November 3, 2025. The following was documented on the Visual Sleep Charts for one infant, nine months of age. The infant was placed on their tummy to sleep at 12:23pm, and 3:09pm on October 31, 2025, at 9:13am, 11:15am, and 3:08pm on November 3, 2025, at 10:20am and 2:51pm on November 4, 2024, at 9:57am and 1:02pm on November 5, 2025, and at 10:42am and 3:20pm on November 6, 2025. 10A NCAC 09 .0606(a) 1301 Center did not maintain a record of daily attendance. The daily attendance records for November 3, 2025, November 4, 2025, November 5, 2025, November 6, 2025, November 7, 2025, and November 10, 2025 were not available for review in space #1D and space #1G. GS 110-91(9) Technical assistance was provided on the following: Plastics In classrooms with children under three years of age enrolled/in attendance, I suggested that you and/or a designated staff person conduct safety checks daily to ensure that all plastic bags/items stored in plastic packaging are removed or stored at least five feet from the floor surface. A child safety latch is not an approved lock for storing plastic bags/plastic packaging under the diaper changing table. Hazardous Items We discussed that potentially hazardous items in an aerosol dispenser must be kept in locked storage. I suggested that staff conduct daily safety checks of the facility to ensure that all potentially hazardous items are stored appropriately. You corrected this violation during the visit by removing the aerosol can of Lysol and placing it in the locked utility closet. Safe Sleep Policy I suggested that you review the Safe Sleep Policy with all staff and remind them to initially place the infant on their back to sleep and document back on the visual sleep charts. Electrical Outlets I suggested that staff conduct daily safety checks of the facility to ensure that all electrical outlets are covered with a safety plug when not in use, including electrical outlets in a power strip. Incident Reports I suggested that you place a copy of a child’s incident report in their file as soon as the parent has signed the report. Written Feeding Plan Written feeding plans must be completed and posted for each infant/toddler under fifteen months of age. I suggested that you review paperwork as children enroll to ensure that the required documents are on file on or before the child’s first day of attendance. Attendance Records We discussed the importance of maintaining daily attendance for all children in attendance. The daily attendance record was not available for review in space #1D, and space #1G. Prepared Bottles When parents bring bottles of formula for their infant that is prepared at home, the bottles must be labeled with the child’s name and date. I suggested that staff have extra labels available in case parents forget to label the bottles brought from home. Consultation was provided on the following. • Staff will need to create a DCDEE WORKS account and submit official transcripts so their education can be evaluated. Please assist staff with creating and submitting their education to the Workforce Unit in the Raleigh office. On the DCDEE website choose the Provider tab, DCDEE WORKS, and review the DCDEE WORKS Training Simulator Step-by-Step Instructions. Let me know if you have any questions or problems getting this task completed. • As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. You have started the process. • We discussed that you would need to complete the Family and Community Engagement Standards document and the Continuous Quality Improvement Plan- Facility and place on file prior to the third unannounced visit. These documents are located on the application as embedded links. I emailed you the Application for Assessment for a Rated License for Centers. Please complete the application and email it to be on or before December 1, 2025. Please let me know if you have questions or if you are unable to access the documents. Compliance Letter: You must correct the violations found during today's visit immediately. Please send me a letter verifying compliance by November 24, 2025. Please include in that letter each violation number and explain in detail how you corrected each violation and what plan will be implemented to prevent these violations from occurring again. Please sign the letter, include your facility name, ID number, visit date and mail the letter to my mailing address below or email the letter to me at jennifer.roberts@dhhs.nc.gov: Jennifer Roberts PO Box 426 Sherrills Ford, NC 28673 Failure to correct the violations and send the written statement by the due date listed above will result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you state in your corrective action plan letter, that corrections have been made when they have not, it will be considered falsification of information. Reminders: Any observed violations cited during visits will negatively affect the center's Compliance History Score. Your program must maintain a compliance score of at least 75% as required by G.S. 110-90 (4)(c). Your temporary license will end after January 29, 2026. Stay updated with changes and new rule updates by visiting the DCDEE website at: https://ncchildcare.ncdhhs.gov. Health and Safety Training must be completed within one year of employment for new staff and every five years for staff that have already completed the training. SECTION .2200 - ADMINISTRATIVE ACTIONS AND CIVIL PENALTIES 10A NCAC 09 .2201 ADMINISTRATIVE actions GENERAL PROVISIONS Upon a finding that a child care facility operator has violated any provision of G.S. 110, Article 7, the rules of this Chapter, or 10A NCAC 10, the Secretary or his or her designee may order one or more administrative actions. Thank you for your time and assistance today. You can reach me at 828-782-0945, jennifer.roberts@dhhs.nc.gov or at PO Box 426, Sherrills Ford, NC 28673 or my supervisor, Tammy McGalliard at tammy.mcgalliard@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
- Violation
G.S. 110-90 · Violation
Name of Operation: Miss Honey's Learning Center Lincolnton Facility ID: 55000193 Consultant: JENNIFER H ROBERTS Operation Type: Center Case Number: Visit Date: 11/10/2025 Number Present: 18 Completed Date: 11/10/2025 Age: From 0 To 4 Total Minutes: 408 Time In: 10:12 AM Time Out: 05:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's unannounced visit has been to monitor your compliance with all applicable child care requirements during the second temporary time period visit. You, Jennifer Hawkins, Administrator, assisted me with the visit. The Secretary of State website was checked on November 10, 2025, and your business, Miss Honey’s Lincolnton NC, Inc., is active and in good standing. If any changes to the corporation need to be made or you decide to sell your business, then you must notify me, your consultant, at least thirty days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location, or inherited. Currently this center operates with a temporary license issued on July 29, 2025, with the following restrictions: Daytime care only; children under 2 ½ years old in rooms with direct exits only. During this second Temporary Time Period visit, the classrooms were monitored as well as the playgrounds, materials, equipment and required posted items for meeting all minimum licensing requirements. Children were observed during indoor free play, routines, lunch, and nap/rest time. The last monthly fire drill was completed on October 28, 2025, at 10am. The last playground inspection was completed on October 28, 2025. Sanitation Inspection: A sanitation inspection was completed on August 27, 2025. A superior classification was issued with four demerits noted on the grade card. A sample of three children’s files were reviewed. You do not have any new staff. The menu that was posted was current and the foods listed on the menu met the Meal Patterns for Children in Child Care. The daily schedule was posted. We discussed the star rated license. You stated that you plan to apply for a star rated license using the Classroom and Instructional Quality Pathway. I discussed with you that programs with less than a three-star license will not be eligible to receive subsidy funding. All staff must establish a DCDEE WORKS account and have their education evaluations completed by Workforce by December 4, 2025. Documentation from Workforce on the results of the education evaluation must be on file for review for each staff member. The following violations were observed today. Violation Number Comment Rule 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. In space #1G, two (2) prepared bottles containing milk, stored in the refrigerator were not labeled with the date, and one (1) Dr. Brown's sippy cup containing juice was not dated or labeled for the appropriate child. 15A NCAC 18A .2804(d) 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence) One toddler, fourteen months of age, enrolled in space #1G, did not have an individual written feeding plan posted. 10A NCAC 09 .0902(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space #1G, one electrical outlet on the wall to the right of the refrigerator, and four electrical outlets in a power strip located on the cabinet to the right of the refrigerator were not covered with safety plugs. 10A NCAC 09 .0604(c) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. One (1) aerosol can of Lysol Disinfectant spray was stored in the unlocked metal cabinet in space #1A. .2820(b) 852 Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. Two (2) incident reports documented on the Incident Log that were dated October 2, 2025, were not maintained in the child's file. .0802 (e) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space #1C, two (2) rolls of plastic trash bags were stored on the fourth shelf of the yellow metal cabinet, one (1) roll of plastic trash bags, and one plastic package containing diapers were stored under the unlocked diaper changing table. The plastic trash bags and plastic packaging were accessible to one (1) toddler, one year of age and five (5) children, two years of age. In space #1G, five (5) white trash bags with the following warning: "To avoid danger of suffocation, keep this plastic bag away from babies and children," were stored in the unlocked drawer to the right of the refrigerator. The five (5) white plastic trash bags were accessible to three (3) infants, and two (2) toddlers, one year of age. .0604(q) 871 Center staff did not comply with the safe sleep policy. Staff in space #1G did not comply with the safe sleep policy. The safe sleep policy contained the following statement: We place infants on their back to sleep even after they are able to independently roll back and forth from their back to their front and back again. We then allow the infant to sleep in their preferred position. The following was documented on the Visual Sleep Charts for one infant, four months of age. The infant was placed on their tummy to sleep at 1:18pm on October 30, 2025, at 6:20am, and 7:56am on October 31, 2025, at 8:35am and 10:38am on November 3, 2025. The following was documented on the Visual Sleep Charts for one infant, nine months of age. The infant was placed on their tummy to sleep at 12:23pm, and 3:09pm on October 31, 2025, at 9:13am, 11:15am, and 3:08pm on November 3, 2025, at 10:20am and 2:51pm on November 4, 2024, at 9:57am and 1:02pm on November 5, 2025, and at 10:42am and 3:20pm on November 6, 2025. 10A NCAC 09 .0606(a) 1301 Center did not maintain a record of daily attendance. The daily attendance records for November 3, 2025, November 4, 2025, November 5, 2025, November 6, 2025, November 7, 2025, and November 10, 2025 were not available for review in space #1D and space #1G. GS 110-91(9) Technical assistance was provided on the following: Plastics In classrooms with children under three years of age enrolled/in attendance, I suggested that you and/or a designated staff person conduct safety checks daily to ensure that all plastic bags/items stored in plastic packaging are removed or stored at least five feet from the floor surface. A child safety latch is not an approved lock for storing plastic bags/plastic packaging under the diaper changing table. Hazardous Items We discussed that potentially hazardous items in an aerosol dispenser must be kept in locked storage. I suggested that staff conduct daily safety checks of the facility to ensure that all potentially hazardous items are stored appropriately. You corrected this violation during the visit by removing the aerosol can of Lysol and placing it in the locked utility closet. Safe Sleep Policy I suggested that you review the Safe Sleep Policy with all staff and remind them to initially place the infant on their back to sleep and document back on the visual sleep charts. Electrical Outlets I suggested that staff conduct daily safety checks of the facility to ensure that all electrical outlets are covered with a safety plug when not in use, including electrical outlets in a power strip. Incident Reports I suggested that you place a copy of a child’s incident report in their file as soon as the parent has signed the report. Written Feeding Plan Written feeding plans must be completed and posted for each infant/toddler under fifteen months of age. I suggested that you review paperwork as children enroll to ensure that the required documents are on file on or before the child’s first day of attendance. Attendance Records We discussed the importance of maintaining daily attendance for all children in attendance. The daily attendance record was not available for review in space #1D, and space #1G. Prepared Bottles When parents bring bottles of formula for their infant that is prepared at home, the bottles must be labeled with the child’s name and date. I suggested that staff have extra labels available in case parents forget to label the bottles brought from home. Consultation was provided on the following. • Staff will need to create a DCDEE WORKS account and submit official transcripts so their education can be evaluated. Please assist staff with creating and submitting their education to the Workforce Unit in the Raleigh office. On the DCDEE website choose the Provider tab, DCDEE WORKS, and review the DCDEE WORKS Training Simulator Step-by-Step Instructions. Let me know if you have any questions or problems getting this task completed. • As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. You have started the process. • We discussed that you would need to complete the Family and Community Engagement Standards document and the Continuous Quality Improvement Plan- Facility and place on file prior to the third unannounced visit. These documents are located on the application as embedded links. I emailed you the Application for Assessment for a Rated License for Centers. Please complete the application and email it to be on or before December 1, 2025. Please let me know if you have questions or if you are unable to access the documents. Compliance Letter: You must correct the violations found during today's visit immediately. Please send me a letter verifying compliance by November 24, 2025. Please include in that letter each violation number and explain in detail how you corrected each violation and what plan will be implemented to prevent these violations from occurring again. Please sign the letter, include your facility name, ID number, visit date and mail the letter to my mailing address below or email the letter to me at jennifer.roberts@dhhs.nc.gov: Jennifer Roberts PO Box 426 Sherrills Ford, NC 28673 Failure to correct the violations and send the written statement by the due date listed above will result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you state in your corrective action plan letter, that corrections have been made when they have not, it will be considered falsification of information. Reminders: Any observed violations cited during visits will negatively affect the center's Compliance History Score. Your program must maintain a compliance score of at least 75% as required by G.S. 110-90 (4)(c). Your temporary license will end after January 29, 2026. Stay updated with changes and new rule updates by visiting the DCDEE website at: https://ncchildcare.ncdhhs.gov. Health and Safety Training must be completed within one year of employment for new staff and every five years for staff that have already completed the training. SECTION .2200 - ADMINISTRATIVE ACTIONS AND CIVIL PENALTIES 10A NCAC 09 .2201 ADMINISTRATIVE actions GENERAL PROVISIONS Upon a finding that a child care facility operator has violated any provision of G.S. 110, Article 7, the rules of this Chapter, or 10A NCAC 10, the Secretary or his or her designee may order one or more administrative actions. Thank you for your time and assistance today. You can reach me at 828-782-0945, jennifer.roberts@dhhs.nc.gov or at PO Box 426, Sherrills Ford, NC 28673 or my supervisor, Tammy McGalliard at tammy.mcgalliard@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
- Violation
GS 110-91 · Violation
Name of Operation: Miss Honey's Learning Center Lincolnton Facility ID: 55000193 Consultant: JENNIFER H ROBERTS Operation Type: Center Case Number: Visit Date: 11/10/2025 Number Present: 18 Completed Date: 11/10/2025 Age: From 0 To 4 Total Minutes: 408 Time In: 10:12 AM Time Out: 05:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's unannounced visit has been to monitor your compliance with all applicable child care requirements during the second temporary time period visit. You, Jennifer Hawkins, Administrator, assisted me with the visit. The Secretary of State website was checked on November 10, 2025, and your business, Miss Honey’s Lincolnton NC, Inc., is active and in good standing. If any changes to the corporation need to be made or you decide to sell your business, then you must notify me, your consultant, at least thirty days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location, or inherited. Currently this center operates with a temporary license issued on July 29, 2025, with the following restrictions: Daytime care only; children under 2 ½ years old in rooms with direct exits only. During this second Temporary Time Period visit, the classrooms were monitored as well as the playgrounds, materials, equipment and required posted items for meeting all minimum licensing requirements. Children were observed during indoor free play, routines, lunch, and nap/rest time. The last monthly fire drill was completed on October 28, 2025, at 10am. The last playground inspection was completed on October 28, 2025. Sanitation Inspection: A sanitation inspection was completed on August 27, 2025. A superior classification was issued with four demerits noted on the grade card. A sample of three children’s files were reviewed. You do not have any new staff. The menu that was posted was current and the foods listed on the menu met the Meal Patterns for Children in Child Care. The daily schedule was posted. We discussed the star rated license. You stated that you plan to apply for a star rated license using the Classroom and Instructional Quality Pathway. I discussed with you that programs with less than a three-star license will not be eligible to receive subsidy funding. All staff must establish a DCDEE WORKS account and have their education evaluations completed by Workforce by December 4, 2025. Documentation from Workforce on the results of the education evaluation must be on file for review for each staff member. The following violations were observed today. Violation Number Comment Rule 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. In space #1G, two (2) prepared bottles containing milk, stored in the refrigerator were not labeled with the date, and one (1) Dr. Brown's sippy cup containing juice was not dated or labeled for the appropriate child. 15A NCAC 18A .2804(d) 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence) One toddler, fourteen months of age, enrolled in space #1G, did not have an individual written feeding plan posted. 10A NCAC 09 .0902(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space #1G, one electrical outlet on the wall to the right of the refrigerator, and four electrical outlets in a power strip located on the cabinet to the right of the refrigerator were not covered with safety plugs. 10A NCAC 09 .0604(c) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. One (1) aerosol can of Lysol Disinfectant spray was stored in the unlocked metal cabinet in space #1A. .2820(b) 852 Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. Two (2) incident reports documented on the Incident Log that were dated October 2, 2025, were not maintained in the child's file. .0802 (e) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space #1C, two (2) rolls of plastic trash bags were stored on the fourth shelf of the yellow metal cabinet, one (1) roll of plastic trash bags, and one plastic package containing diapers were stored under the unlocked diaper changing table. The plastic trash bags and plastic packaging were accessible to one (1) toddler, one year of age and five (5) children, two years of age. In space #1G, five (5) white trash bags with the following warning: "To avoid danger of suffocation, keep this plastic bag away from babies and children," were stored in the unlocked drawer to the right of the refrigerator. The five (5) white plastic trash bags were accessible to three (3) infants, and two (2) toddlers, one year of age. .0604(q) 871 Center staff did not comply with the safe sleep policy. Staff in space #1G did not comply with the safe sleep policy. The safe sleep policy contained the following statement: We place infants on their back to sleep even after they are able to independently roll back and forth from their back to their front and back again. We then allow the infant to sleep in their preferred position. The following was documented on the Visual Sleep Charts for one infant, four months of age. The infant was placed on their tummy to sleep at 1:18pm on October 30, 2025, at 6:20am, and 7:56am on October 31, 2025, at 8:35am and 10:38am on November 3, 2025. The following was documented on the Visual Sleep Charts for one infant, nine months of age. The infant was placed on their tummy to sleep at 12:23pm, and 3:09pm on October 31, 2025, at 9:13am, 11:15am, and 3:08pm on November 3, 2025, at 10:20am and 2:51pm on November 4, 2024, at 9:57am and 1:02pm on November 5, 2025, and at 10:42am and 3:20pm on November 6, 2025. 10A NCAC 09 .0606(a) 1301 Center did not maintain a record of daily attendance. The daily attendance records for November 3, 2025, November 4, 2025, November 5, 2025, November 6, 2025, November 7, 2025, and November 10, 2025 were not available for review in space #1D and space #1G. GS 110-91(9) Technical assistance was provided on the following: Plastics In classrooms with children under three years of age enrolled/in attendance, I suggested that you and/or a designated staff person conduct safety checks daily to ensure that all plastic bags/items stored in plastic packaging are removed or stored at least five feet from the floor surface. A child safety latch is not an approved lock for storing plastic bags/plastic packaging under the diaper changing table. Hazardous Items We discussed that potentially hazardous items in an aerosol dispenser must be kept in locked storage. I suggested that staff conduct daily safety checks of the facility to ensure that all potentially hazardous items are stored appropriately. You corrected this violation during the visit by removing the aerosol can of Lysol and placing it in the locked utility closet. Safe Sleep Policy I suggested that you review the Safe Sleep Policy with all staff and remind them to initially place the infant on their back to sleep and document back on the visual sleep charts. Electrical Outlets I suggested that staff conduct daily safety checks of the facility to ensure that all electrical outlets are covered with a safety plug when not in use, including electrical outlets in a power strip. Incident Reports I suggested that you place a copy of a child’s incident report in their file as soon as the parent has signed the report. Written Feeding Plan Written feeding plans must be completed and posted for each infant/toddler under fifteen months of age. I suggested that you review paperwork as children enroll to ensure that the required documents are on file on or before the child’s first day of attendance. Attendance Records We discussed the importance of maintaining daily attendance for all children in attendance. The daily attendance record was not available for review in space #1D, and space #1G. Prepared Bottles When parents bring bottles of formula for their infant that is prepared at home, the bottles must be labeled with the child’s name and date. I suggested that staff have extra labels available in case parents forget to label the bottles brought from home. Consultation was provided on the following. • Staff will need to create a DCDEE WORKS account and submit official transcripts so their education can be evaluated. Please assist staff with creating and submitting their education to the Workforce Unit in the Raleigh office. On the DCDEE website choose the Provider tab, DCDEE WORKS, and review the DCDEE WORKS Training Simulator Step-by-Step Instructions. Let me know if you have any questions or problems getting this task completed. • As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. You have started the process. • We discussed that you would need to complete the Family and Community Engagement Standards document and the Continuous Quality Improvement Plan- Facility and place on file prior to the third unannounced visit. These documents are located on the application as embedded links. I emailed you the Application for Assessment for a Rated License for Centers. Please complete the application and email it to be on or before December 1, 2025. Please let me know if you have questions or if you are unable to access the documents. Compliance Letter: You must correct the violations found during today's visit immediately. Please send me a letter verifying compliance by November 24, 2025. Please include in that letter each violation number and explain in detail how you corrected each violation and what plan will be implemented to prevent these violations from occurring again. Please sign the letter, include your facility name, ID number, visit date and mail the letter to my mailing address below or email the letter to me at jennifer.roberts@dhhs.nc.gov: Jennifer Roberts PO Box 426 Sherrills Ford, NC 28673 Failure to correct the violations and send the written statement by the due date listed above will result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you state in your corrective action plan letter, that corrections have been made when they have not, it will be considered falsification of information. Reminders: Any observed violations cited during visits will negatively affect the center's Compliance History Score. Your program must maintain a compliance score of at least 75% as required by G.S. 110-90 (4)(c). Your temporary license will end after January 29, 2026. Stay updated with changes and new rule updates by visiting the DCDEE website at: https://ncchildcare.ncdhhs.gov. Health and Safety Training must be completed within one year of employment for new staff and every five years for staff that have already completed the training. SECTION .2200 - ADMINISTRATIVE ACTIONS AND CIVIL PENALTIES 10A NCAC 09 .2201 ADMINISTRATIVE actions GENERAL PROVISIONS Upon a finding that a child care facility operator has violated any provision of G.S. 110, Article 7, the rules of this Chapter, or 10A NCAC 10, the Secretary or his or her designee may order one or more administrative actions. Thank you for your time and assistance today. You can reach me at 828-782-0945, jennifer.roberts@dhhs.nc.gov or at PO Box 426, Sherrills Ford, NC 28673 or my supervisor, Tammy McGalliard at tammy.mcgalliard@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
- Violation
10A NCAC 09 .0302 · Violation
Name of Operation: Miss Honey's Learning Center Lincolnton Facility ID: 55000193 Consultant: JENNIFER H ROBERTS Operation Type: Center Case Number: Visit Date: 9/9/2025 Number Present: 14 Completed Date: 9/9/2025 Age: From 0 To 4 Total Minutes: 445 Time In: 10:15 AM Time Out: 05:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's unannounced visit has been to monitor your compliance with all applicable child care requirements during the first temporary time period visit. You, Jennifer Hawkins, Administrator, assisted me with the visit. The Secretary of State website was checked on September 9, 2025, and your business, Miss Honey’s Lincolnton NC, Inc., is active and in good standing. If any changes to the corporation need to be made or you decide to sell your business, then you must notify me, your consultant, at least thirty days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location, or inherited. Currently this center operates with a temporary license issued on July 29, 2025, with the following restrictions: Daytime care only; children under 2 ½ years old in rooms with direct exits only. During this first Temporary Time Period visit, the classrooms were monitored as well as the playgrounds, materials, equipment and required posted items for meeting all minimum licensing requirements. Children were observed during indoor and outdoor free play, routines, lunch, and nap/rest time. The last monthly fire drill was completed on August 25, 2025, at 2:30pm. The last playground inspection was completed on August 14, 2025. Sanitation Inspection: A sanitation inspection was completed on August 27, 2025. A superior classification was issued with four demerits noted on the grade card. A sample of three children’s files were reviewed. Five staff files were reviewed. The menu that was posted was dated September 1, 2025, through September 5, 2025. The daily schedule was posted. We briefly discussed the Pathways to the Stars. I suggested that you review the information regarding QRIS Modernization on DCDEE’s website under “What’s New. We will discuss the pathway that you have chosen during your next unannounced visit. We will also review the Application for a Two Component Star Rated License and the Rated License Assessment Request Form during your next visit. If you plan to choose Pathway #1, I suggested that you begin the three-month self-assessment. The self-assessment can be completed on NCRLAP.org. I discussed with you that programs with less than a three-star license will not be eligible to receive subsidy funding. All staff must establish a DCDEE WORKS account and have their education evaluations completed by Workforce by November 4, 2025. Documentation from Workforce on the results of the education evaluation must be on file for review for each staff member. The following violations were observed today. Violation Number Comment Rule 125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. Daily arrival and departure times for children were not accurately maintained. Per the Attendance Report for Children in space #1A, one child, four years of age, began care on August 13, 2025; however, the arrival and departure record had arrival and departure times documented on August 11, 2025, and August 12, 2025. The application signed by the child's parent/guardian was dated August 13, 2025. The Attendance Report for Children in space #1A, documented one child, three years of age, absent on August 13, 2025, and August 14, 2025; however, the arrival and departure record has arrival and departure times documented on August 13, 2025, and August 14, 2025. The Attendance Report for Children in space #1A, documented one school age child absent on August 11, 2025, and August 13, 2025; however the arrival and departure record documented times of arrival and departure for the child on August 11, 2025, and August 13, 2025. The Attendance Report for Children in space #1A documented one school age child in attendance on August 12, 2025, and absent on August 13, 2025, August 14, 2025, and August 15, 2025; however, the arrival and departure record documented the child was absent on August 12, 2025, and documented times of arrival and departure for the child on August 13, 2025, August 14, 2025, and August 15, 2025. The Attendance Report for Children in space #1A documented one school age child began care on August 11, 2025 and was absent on August 12, 2025, August 13, 2025, August 14, 2025, and August 15, 2025; however, the arrival and departure record documented arrival and departure times for the child on August 13, 2025, August 14, 2025, and August 15, 2025. The arrival and departure time for two children in attendance per the Attendance Report for Children in space #1A were not maintained on August 18, 2025, and August 19, 2025. The arrival and departure times were documented on August 22, 2025 for two school age children enrolled in space #1A; however, the Attendance Report for Children documented the two children as absent. Per the Attendance Report for Children in space #1C, one child, two years of age was present on August 26, 2025; however, the arrival and departure record documented the child as absent. 10A NCAC 09 .0302(d)(4) 526 Menus for all meals and snacks were not current or posted where easily seen by parents and cook. The menu posted on the parent board at the entrance of the facility and for parents to see was dated September 1, 2025 through September 5, 2025. 10A NCAC 09 .0901(b) 541 The written feeding plan did not include the child's name, parent signature, and/or was not dated when received by the center. The written feeding plan for one toddler, fourteen months of age was not signed by the child's parent or dated when received by the center. .0902(a) 615 Beds, cots and mats were not in good repair, properly handled, stored, or clean and sanitized between users. In space #1A, one jade green laundry basket containing children's artwork, a plastic bag containing white copy paper, and pretend babies made of fabric and pretend food, and one Kelly green plastic container that stored toys were observed on top of the cots and no barrier between the cot on top and the laundry basket and plastic container. 15A NCAC 18A .2821(a) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. One tube of Parent's Choice Vitamin A & D Ointment was stored in the bottom of the unlocked cabinet in the diaper changing table in space #1C. Two tubes of Desitin Daily Defense Diaper Cream and one tube of Desitin Maximum Strength Diaper Cream were stored in the bottom of the unlocked cabinet in the diaper changing table in space #1G. 15A NCAC 18A .2820(d) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space #1C, the following items were observed in the bottom of the unlocked diaper changing table: four plastic packages containing Huggies Baby Wipes, two plastic packages containing Parent's Choice Baby Wipes, one plastic package containing Luvs Diapers, two plastic packages containing Parent's Choice Diapers, and two rolls of plastic trash can liners/bags. The items were accessible to five children, two years of age. The plastic packaging on the baby wipes and diapers contained the following warning-Keep out of reach of babies and children. In space #1G, the following items were observed in the bottom of the unlocked diaper changing table: one plastic package containing Members Mark Baby Wipes, one plastic package containing Parent's Choice Baby Wipes, three Great Value gallon size plastic zip loc baggies, and one clear plastic bag containing extra clothes. The plastic packaging on the baby wipes listed the following warnings Do not allow children to put hands of fingers through opening. To avoid danger of suffocation, keep plastic bags away from babies, children and pets. Do not leave this bag in cribs, beds, carriage, or playpens with an unattended baby or child. This package is not a toy. Keep out of reach of children. The items in space #1G were accessible to two infants, and three toddlers, one year of age. .0604(q) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. One child with an enrollment date of July 29, 2025, had a medical exam on file that was dated September 4, 2025. GS110-91(1) 1323 Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. One child with an enrollment date of July 29, 2025, had an immunization record on file dated September 4, 2025. 10A NCAC 09 .0302(d)(2) Technical assistance was provided on the following: Medical Assessments/Immunizations Children must have a copy of their health/medical assessment and a copy of their immunization record within thirty days of enrollment. I suggested that you use the Children’s File Checklist as a guide for paperwork requirements. Plastics In classrooms with children under three years of age enrolled/in attendance, I suggested that you and/or a designated staff person conduct safety checks daily to ensure that all plastic bags/items stored in plastic packaging are removed or stored at least five feet from the floor surface. A child safety latch is not an approved lock for storing plastic bags/plastic packaging under the diaper changing table. Topical Ointments Over the counter diaper creams must be stored in either a locked cabinet/container or at least five feet from the floor surface. I suggested that you add a lock with a key or a combination lock to the diaper changing tables in space #1C and space #1G. A child safety latch is not an approved lock for storing over the counter diaper creams under the diaper changing table. Menus A current dated menu must be available for parents to view. I suggested that you post the menu for the next week at the close of business each Friday or upon opening each week to ensure a current dated menu is available for parents to view. Written Feeding Plan Written feeding plans must be completed and posted for each infant/toddler under fifteen months of age. I suggested that you review each written feeding plan completed by the parent/guardian to ensure that the required information is documented including the parent/guardian’s signature and date the facility received the written feeding plan. Storage of Cots When the cots, used by children are not in use and they are stacked on top of each other, staff cannot place items on top of the cots for storage. Remind staff that the sleeping surface of the cot used by children cannot be contaminated by storing items on top of the cots. This violation was corrected when the lead teacher removed the items stored on top of the cots and placed the items on the floor. Accurate Attendance Records We discussed the importance of maintaining accurate arrival and departure records for children in attendance. From July 29, 2025, until August 29, 2025, the arrival and departure times for children in attendance were maintained by the administrator. Beginning September 2, 2025, the arrival and departure times for children in attendance have been maintained by the parent/guardian. The arrival and departure sheets are located on the counter at the entrance of the facility. I suggested that staff ensure the arrival and departure records for the children enrolled in their classroom are accurate and maintained daily. Consultation was provided on the following. • Staff will need to create a DCDEE WORKS account and submit official transcripts so their education can be evaluated. Please assist staff with creating and submitting their education to the Workforce Unit in the Raleigh office. On the DCDEE website choose the Provider tab, DCDEE WORKS, and review the DCDEE WORKS Training Simulator Step-by-Step Instructions. Let me know if you have any questions or problems getting this task completed. • As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. • Check the playgrounds for mushroom growth daily. You stated that children are not using playground #2. Three different clusters of mushrooms were observed on playground #2 and will need to be removed prior to children using that playground. We discussed the Environment Rating Scale Assessment. ITERS-3 and ECERS-3 Since you may want to have the Environment Rating Scale completed, I suggested that you visit www.ncrlap.org for supplemental materials for preparing for the Environment Rating Scale Assessments. Additional notes to the Early Childhood Environment Rating Scale Third Edition can be obtained on this website. NCRLAP also offers Webinar trainings for staff. I also suggested that you register staff now for any upcoming Webinar trainings listed on the ncrlap.org website. Contact your Regional Child Care Resource and Referral office for further technical assistance with the Environment Rating Scales. You can contact Gaston/Lincoln Partnership for Children. You said that you have their contact information. Compliance Letter: You must correct the violations found during today's visit immediately. Please send me a letter verifying compliance by September 23, 2025. Please include in that letter each violation number and explain in detail how you corrected each violation and what plan will be implemented to prevent these violations from occurring again. Please sign the letter, include your facility name, ID number, visit date and mail the letter to my mailing address below or email the letter to me at jennifer.roberts@dhhs.nc.gov: Jennifer Roberts PO Box 426 Sherrills Ford, NC 28673 Failure to correct the violations and send the written statement by the due date listed above will result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you state in your corrective action plan letter, that corrections have been made when they have not, it will be considered falsification of information. Reminders: Any observed violations cited during visits will negatively affect the center's Compliance History Score. Your program must maintain a compliance score of at least 75% as required by G.S. 110-90 (4)(c). Your temporary license will end after January 29, 2026. Stay updated with changes and new rule updates by visiting the DCDEE website at: https://ncchildcare.ncdhhs.gov. Health and Safety Training must be completed within one year of employment for new staff and every five years for staff that have already completed the training. SECTION .2200 - ADMINISTRATIVE ACTIONS AND CIVIL PENALTIES 10A NCAC 09 .2201 ADMINISTRATIVE actions GENERAL PROVISIONS Upon a finding that a child care facility operator has violated any provision of G.S. 110, Article 7, the rules of this Chapter, or 10A NCAC 10, the Secretary or his or her designee may order one or more administrative actions. Thank you for your time and assistance today. You can reach me at 828-782-0945, jennifer.roberts@dhhs.nc.gov or at PO Box 426, Sherrills Ford, NC 28673 or my supervisor, Tammy McGalliard at tammy.mcgalliard@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
- Violation
10A NCAC 09 .0901 · Violation
Name of Operation: Miss Honey's Learning Center Lincolnton Facility ID: 55000193 Consultant: JENNIFER H ROBERTS Operation Type: Center Case Number: Visit Date: 9/9/2025 Number Present: 14 Completed Date: 9/9/2025 Age: From 0 To 4 Total Minutes: 445 Time In: 10:15 AM Time Out: 05:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's unannounced visit has been to monitor your compliance with all applicable child care requirements during the first temporary time period visit. You, Jennifer Hawkins, Administrator, assisted me with the visit. The Secretary of State website was checked on September 9, 2025, and your business, Miss Honey’s Lincolnton NC, Inc., is active and in good standing. If any changes to the corporation need to be made or you decide to sell your business, then you must notify me, your consultant, at least thirty days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location, or inherited. Currently this center operates with a temporary license issued on July 29, 2025, with the following restrictions: Daytime care only; children under 2 ½ years old in rooms with direct exits only. During this first Temporary Time Period visit, the classrooms were monitored as well as the playgrounds, materials, equipment and required posted items for meeting all minimum licensing requirements. Children were observed during indoor and outdoor free play, routines, lunch, and nap/rest time. The last monthly fire drill was completed on August 25, 2025, at 2:30pm. The last playground inspection was completed on August 14, 2025. Sanitation Inspection: A sanitation inspection was completed on August 27, 2025. A superior classification was issued with four demerits noted on the grade card. A sample of three children’s files were reviewed. Five staff files were reviewed. The menu that was posted was dated September 1, 2025, through September 5, 2025. The daily schedule was posted. We briefly discussed the Pathways to the Stars. I suggested that you review the information regarding QRIS Modernization on DCDEE’s website under “What’s New. We will discuss the pathway that you have chosen during your next unannounced visit. We will also review the Application for a Two Component Star Rated License and the Rated License Assessment Request Form during your next visit. If you plan to choose Pathway #1, I suggested that you begin the three-month self-assessment. The self-assessment can be completed on NCRLAP.org. I discussed with you that programs with less than a three-star license will not be eligible to receive subsidy funding. All staff must establish a DCDEE WORKS account and have their education evaluations completed by Workforce by November 4, 2025. Documentation from Workforce on the results of the education evaluation must be on file for review for each staff member. The following violations were observed today. Violation Number Comment Rule 125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. Daily arrival and departure times for children were not accurately maintained. Per the Attendance Report for Children in space #1A, one child, four years of age, began care on August 13, 2025; however, the arrival and departure record had arrival and departure times documented on August 11, 2025, and August 12, 2025. The application signed by the child's parent/guardian was dated August 13, 2025. The Attendance Report for Children in space #1A, documented one child, three years of age, absent on August 13, 2025, and August 14, 2025; however, the arrival and departure record has arrival and departure times documented on August 13, 2025, and August 14, 2025. The Attendance Report for Children in space #1A, documented one school age child absent on August 11, 2025, and August 13, 2025; however the arrival and departure record documented times of arrival and departure for the child on August 11, 2025, and August 13, 2025. The Attendance Report for Children in space #1A documented one school age child in attendance on August 12, 2025, and absent on August 13, 2025, August 14, 2025, and August 15, 2025; however, the arrival and departure record documented the child was absent on August 12, 2025, and documented times of arrival and departure for the child on August 13, 2025, August 14, 2025, and August 15, 2025. The Attendance Report for Children in space #1A documented one school age child began care on August 11, 2025 and was absent on August 12, 2025, August 13, 2025, August 14, 2025, and August 15, 2025; however, the arrival and departure record documented arrival and departure times for the child on August 13, 2025, August 14, 2025, and August 15, 2025. The arrival and departure time for two children in attendance per the Attendance Report for Children in space #1A were not maintained on August 18, 2025, and August 19, 2025. The arrival and departure times were documented on August 22, 2025 for two school age children enrolled in space #1A; however, the Attendance Report for Children documented the two children as absent. Per the Attendance Report for Children in space #1C, one child, two years of age was present on August 26, 2025; however, the arrival and departure record documented the child as absent. 10A NCAC 09 .0302(d)(4) 526 Menus for all meals and snacks were not current or posted where easily seen by parents and cook. The menu posted on the parent board at the entrance of the facility and for parents to see was dated September 1, 2025 through September 5, 2025. 10A NCAC 09 .0901(b) 541 The written feeding plan did not include the child's name, parent signature, and/or was not dated when received by the center. The written feeding plan for one toddler, fourteen months of age was not signed by the child's parent or dated when received by the center. .0902(a) 615 Beds, cots and mats were not in good repair, properly handled, stored, or clean and sanitized between users. In space #1A, one jade green laundry basket containing children's artwork, a plastic bag containing white copy paper, and pretend babies made of fabric and pretend food, and one Kelly green plastic container that stored toys were observed on top of the cots and no barrier between the cot on top and the laundry basket and plastic container. 15A NCAC 18A .2821(a) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. One tube of Parent's Choice Vitamin A & D Ointment was stored in the bottom of the unlocked cabinet in the diaper changing table in space #1C. Two tubes of Desitin Daily Defense Diaper Cream and one tube of Desitin Maximum Strength Diaper Cream were stored in the bottom of the unlocked cabinet in the diaper changing table in space #1G. 15A NCAC 18A .2820(d) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space #1C, the following items were observed in the bottom of the unlocked diaper changing table: four plastic packages containing Huggies Baby Wipes, two plastic packages containing Parent's Choice Baby Wipes, one plastic package containing Luvs Diapers, two plastic packages containing Parent's Choice Diapers, and two rolls of plastic trash can liners/bags. The items were accessible to five children, two years of age. The plastic packaging on the baby wipes and diapers contained the following warning-Keep out of reach of babies and children. In space #1G, the following items were observed in the bottom of the unlocked diaper changing table: one plastic package containing Members Mark Baby Wipes, one plastic package containing Parent's Choice Baby Wipes, three Great Value gallon size plastic zip loc baggies, and one clear plastic bag containing extra clothes. The plastic packaging on the baby wipes listed the following warnings Do not allow children to put hands of fingers through opening. To avoid danger of suffocation, keep plastic bags away from babies, children and pets. Do not leave this bag in cribs, beds, carriage, or playpens with an unattended baby or child. This package is not a toy. Keep out of reach of children. The items in space #1G were accessible to two infants, and three toddlers, one year of age. .0604(q) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. One child with an enrollment date of July 29, 2025, had a medical exam on file that was dated September 4, 2025. GS110-91(1) 1323 Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. One child with an enrollment date of July 29, 2025, had an immunization record on file dated September 4, 2025. 10A NCAC 09 .0302(d)(2) Technical assistance was provided on the following: Medical Assessments/Immunizations Children must have a copy of their health/medical assessment and a copy of their immunization record within thirty days of enrollment. I suggested that you use the Children’s File Checklist as a guide for paperwork requirements. Plastics In classrooms with children under three years of age enrolled/in attendance, I suggested that you and/or a designated staff person conduct safety checks daily to ensure that all plastic bags/items stored in plastic packaging are removed or stored at least five feet from the floor surface. A child safety latch is not an approved lock for storing plastic bags/plastic packaging under the diaper changing table. Topical Ointments Over the counter diaper creams must be stored in either a locked cabinet/container or at least five feet from the floor surface. I suggested that you add a lock with a key or a combination lock to the diaper changing tables in space #1C and space #1G. A child safety latch is not an approved lock for storing over the counter diaper creams under the diaper changing table. Menus A current dated menu must be available for parents to view. I suggested that you post the menu for the next week at the close of business each Friday or upon opening each week to ensure a current dated menu is available for parents to view. Written Feeding Plan Written feeding plans must be completed and posted for each infant/toddler under fifteen months of age. I suggested that you review each written feeding plan completed by the parent/guardian to ensure that the required information is documented including the parent/guardian’s signature and date the facility received the written feeding plan. Storage of Cots When the cots, used by children are not in use and they are stacked on top of each other, staff cannot place items on top of the cots for storage. Remind staff that the sleeping surface of the cot used by children cannot be contaminated by storing items on top of the cots. This violation was corrected when the lead teacher removed the items stored on top of the cots and placed the items on the floor. Accurate Attendance Records We discussed the importance of maintaining accurate arrival and departure records for children in attendance. From July 29, 2025, until August 29, 2025, the arrival and departure times for children in attendance were maintained by the administrator. Beginning September 2, 2025, the arrival and departure times for children in attendance have been maintained by the parent/guardian. The arrival and departure sheets are located on the counter at the entrance of the facility. I suggested that staff ensure the arrival and departure records for the children enrolled in their classroom are accurate and maintained daily. Consultation was provided on the following. • Staff will need to create a DCDEE WORKS account and submit official transcripts so their education can be evaluated. Please assist staff with creating and submitting their education to the Workforce Unit in the Raleigh office. On the DCDEE website choose the Provider tab, DCDEE WORKS, and review the DCDEE WORKS Training Simulator Step-by-Step Instructions. Let me know if you have any questions or problems getting this task completed. • As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. • Check the playgrounds for mushroom growth daily. You stated that children are not using playground #2. Three different clusters of mushrooms were observed on playground #2 and will need to be removed prior to children using that playground. We discussed the Environment Rating Scale Assessment. ITERS-3 and ECERS-3 Since you may want to have the Environment Rating Scale completed, I suggested that you visit www.ncrlap.org for supplemental materials for preparing for the Environment Rating Scale Assessments. Additional notes to the Early Childhood Environment Rating Scale Third Edition can be obtained on this website. NCRLAP also offers Webinar trainings for staff. I also suggested that you register staff now for any upcoming Webinar trainings listed on the ncrlap.org website. Contact your Regional Child Care Resource and Referral office for further technical assistance with the Environment Rating Scales. You can contact Gaston/Lincoln Partnership for Children. You said that you have their contact information. Compliance Letter: You must correct the violations found during today's visit immediately. Please send me a letter verifying compliance by September 23, 2025. Please include in that letter each violation number and explain in detail how you corrected each violation and what plan will be implemented to prevent these violations from occurring again. Please sign the letter, include your facility name, ID number, visit date and mail the letter to my mailing address below or email the letter to me at jennifer.roberts@dhhs.nc.gov: Jennifer Roberts PO Box 426 Sherrills Ford, NC 28673 Failure to correct the violations and send the written statement by the due date listed above will result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you state in your corrective action plan letter, that corrections have been made when they have not, it will be considered falsification of information. Reminders: Any observed violations cited during visits will negatively affect the center's Compliance History Score. Your program must maintain a compliance score of at least 75% as required by G.S. 110-90 (4)(c). Your temporary license will end after January 29, 2026. Stay updated with changes and new rule updates by visiting the DCDEE website at: https://ncchildcare.ncdhhs.gov. Health and Safety Training must be completed within one year of employment for new staff and every five years for staff that have already completed the training. SECTION .2200 - ADMINISTRATIVE ACTIONS AND CIVIL PENALTIES 10A NCAC 09 .2201 ADMINISTRATIVE actions GENERAL PROVISIONS Upon a finding that a child care facility operator has violated any provision of G.S. 110, Article 7, the rules of this Chapter, or 10A NCAC 10, the Secretary or his or her designee may order one or more administrative actions. Thank you for your time and assistance today. You can reach me at 828-782-0945, jennifer.roberts@dhhs.nc.gov or at PO Box 426, Sherrills Ford, NC 28673 or my supervisor, Tammy McGalliard at tammy.mcgalliard@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
- Violation
10A NCAC 09 .2201 · Violation
Name of Operation: Miss Honey's Learning Center Lincolnton Facility ID: 55000193 Consultant: JENNIFER H ROBERTS Operation Type: Center Case Number: Visit Date: 9/9/2025 Number Present: 14 Completed Date: 9/9/2025 Age: From 0 To 4 Total Minutes: 445 Time In: 10:15 AM Time Out: 05:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's unannounced visit has been to monitor your compliance with all applicable child care requirements during the first temporary time period visit. You, Jennifer Hawkins, Administrator, assisted me with the visit. The Secretary of State website was checked on September 9, 2025, and your business, Miss Honey’s Lincolnton NC, Inc., is active and in good standing. If any changes to the corporation need to be made or you decide to sell your business, then you must notify me, your consultant, at least thirty days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location, or inherited. Currently this center operates with a temporary license issued on July 29, 2025, with the following restrictions: Daytime care only; children under 2 ½ years old in rooms with direct exits only. During this first Temporary Time Period visit, the classrooms were monitored as well as the playgrounds, materials, equipment and required posted items for meeting all minimum licensing requirements. Children were observed during indoor and outdoor free play, routines, lunch, and nap/rest time. The last monthly fire drill was completed on August 25, 2025, at 2:30pm. The last playground inspection was completed on August 14, 2025. Sanitation Inspection: A sanitation inspection was completed on August 27, 2025. A superior classification was issued with four demerits noted on the grade card. A sample of three children’s files were reviewed. Five staff files were reviewed. The menu that was posted was dated September 1, 2025, through September 5, 2025. The daily schedule was posted. We briefly discussed the Pathways to the Stars. I suggested that you review the information regarding QRIS Modernization on DCDEE’s website under “What’s New. We will discuss the pathway that you have chosen during your next unannounced visit. We will also review the Application for a Two Component Star Rated License and the Rated License Assessment Request Form during your next visit. If you plan to choose Pathway #1, I suggested that you begin the three-month self-assessment. The self-assessment can be completed on NCRLAP.org. I discussed with you that programs with less than a three-star license will not be eligible to receive subsidy funding. All staff must establish a DCDEE WORKS account and have their education evaluations completed by Workforce by November 4, 2025. Documentation from Workforce on the results of the education evaluation must be on file for review for each staff member. The following violations were observed today. Violation Number Comment Rule 125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. Daily arrival and departure times for children were not accurately maintained. Per the Attendance Report for Children in space #1A, one child, four years of age, began care on August 13, 2025; however, the arrival and departure record had arrival and departure times documented on August 11, 2025, and August 12, 2025. The application signed by the child's parent/guardian was dated August 13, 2025. The Attendance Report for Children in space #1A, documented one child, three years of age, absent on August 13, 2025, and August 14, 2025; however, the arrival and departure record has arrival and departure times documented on August 13, 2025, and August 14, 2025. The Attendance Report for Children in space #1A, documented one school age child absent on August 11, 2025, and August 13, 2025; however the arrival and departure record documented times of arrival and departure for the child on August 11, 2025, and August 13, 2025. The Attendance Report for Children in space #1A documented one school age child in attendance on August 12, 2025, and absent on August 13, 2025, August 14, 2025, and August 15, 2025; however, the arrival and departure record documented the child was absent on August 12, 2025, and documented times of arrival and departure for the child on August 13, 2025, August 14, 2025, and August 15, 2025. The Attendance Report for Children in space #1A documented one school age child began care on August 11, 2025 and was absent on August 12, 2025, August 13, 2025, August 14, 2025, and August 15, 2025; however, the arrival and departure record documented arrival and departure times for the child on August 13, 2025, August 14, 2025, and August 15, 2025. The arrival and departure time for two children in attendance per the Attendance Report for Children in space #1A were not maintained on August 18, 2025, and August 19, 2025. The arrival and departure times were documented on August 22, 2025 for two school age children enrolled in space #1A; however, the Attendance Report for Children documented the two children as absent. Per the Attendance Report for Children in space #1C, one child, two years of age was present on August 26, 2025; however, the arrival and departure record documented the child as absent. 10A NCAC 09 .0302(d)(4) 526 Menus for all meals and snacks were not current or posted where easily seen by parents and cook. The menu posted on the parent board at the entrance of the facility and for parents to see was dated September 1, 2025 through September 5, 2025. 10A NCAC 09 .0901(b) 541 The written feeding plan did not include the child's name, parent signature, and/or was not dated when received by the center. The written feeding plan for one toddler, fourteen months of age was not signed by the child's parent or dated when received by the center. .0902(a) 615 Beds, cots and mats were not in good repair, properly handled, stored, or clean and sanitized between users. In space #1A, one jade green laundry basket containing children's artwork, a plastic bag containing white copy paper, and pretend babies made of fabric and pretend food, and one Kelly green plastic container that stored toys were observed on top of the cots and no barrier between the cot on top and the laundry basket and plastic container. 15A NCAC 18A .2821(a) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. One tube of Parent's Choice Vitamin A & D Ointment was stored in the bottom of the unlocked cabinet in the diaper changing table in space #1C. Two tubes of Desitin Daily Defense Diaper Cream and one tube of Desitin Maximum Strength Diaper Cream were stored in the bottom of the unlocked cabinet in the diaper changing table in space #1G. 15A NCAC 18A .2820(d) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space #1C, the following items were observed in the bottom of the unlocked diaper changing table: four plastic packages containing Huggies Baby Wipes, two plastic packages containing Parent's Choice Baby Wipes, one plastic package containing Luvs Diapers, two plastic packages containing Parent's Choice Diapers, and two rolls of plastic trash can liners/bags. The items were accessible to five children, two years of age. The plastic packaging on the baby wipes and diapers contained the following warning-Keep out of reach of babies and children. In space #1G, the following items were observed in the bottom of the unlocked diaper changing table: one plastic package containing Members Mark Baby Wipes, one plastic package containing Parent's Choice Baby Wipes, three Great Value gallon size plastic zip loc baggies, and one clear plastic bag containing extra clothes. The plastic packaging on the baby wipes listed the following warnings Do not allow children to put hands of fingers through opening. To avoid danger of suffocation, keep plastic bags away from babies, children and pets. Do not leave this bag in cribs, beds, carriage, or playpens with an unattended baby or child. This package is not a toy. Keep out of reach of children. The items in space #1G were accessible to two infants, and three toddlers, one year of age. .0604(q) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. One child with an enrollment date of July 29, 2025, had a medical exam on file that was dated September 4, 2025. GS110-91(1) 1323 Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. One child with an enrollment date of July 29, 2025, had an immunization record on file dated September 4, 2025. 10A NCAC 09 .0302(d)(2) Technical assistance was provided on the following: Medical Assessments/Immunizations Children must have a copy of their health/medical assessment and a copy of their immunization record within thirty days of enrollment. I suggested that you use the Children’s File Checklist as a guide for paperwork requirements. Plastics In classrooms with children under three years of age enrolled/in attendance, I suggested that you and/or a designated staff person conduct safety checks daily to ensure that all plastic bags/items stored in plastic packaging are removed or stored at least five feet from the floor surface. A child safety latch is not an approved lock for storing plastic bags/plastic packaging under the diaper changing table. Topical Ointments Over the counter diaper creams must be stored in either a locked cabinet/container or at least five feet from the floor surface. I suggested that you add a lock with a key or a combination lock to the diaper changing tables in space #1C and space #1G. A child safety latch is not an approved lock for storing over the counter diaper creams under the diaper changing table. Menus A current dated menu must be available for parents to view. I suggested that you post the menu for the next week at the close of business each Friday or upon opening each week to ensure a current dated menu is available for parents to view. Written Feeding Plan Written feeding plans must be completed and posted for each infant/toddler under fifteen months of age. I suggested that you review each written feeding plan completed by the parent/guardian to ensure that the required information is documented including the parent/guardian’s signature and date the facility received the written feeding plan. Storage of Cots When the cots, used by children are not in use and they are stacked on top of each other, staff cannot place items on top of the cots for storage. Remind staff that the sleeping surface of the cot used by children cannot be contaminated by storing items on top of the cots. This violation was corrected when the lead teacher removed the items stored on top of the cots and placed the items on the floor. Accurate Attendance Records We discussed the importance of maintaining accurate arrival and departure records for children in attendance. From July 29, 2025, until August 29, 2025, the arrival and departure times for children in attendance were maintained by the administrator. Beginning September 2, 2025, the arrival and departure times for children in attendance have been maintained by the parent/guardian. The arrival and departure sheets are located on the counter at the entrance of the facility. I suggested that staff ensure the arrival and departure records for the children enrolled in their classroom are accurate and maintained daily. Consultation was provided on the following. • Staff will need to create a DCDEE WORKS account and submit official transcripts so their education can be evaluated. Please assist staff with creating and submitting their education to the Workforce Unit in the Raleigh office. On the DCDEE website choose the Provider tab, DCDEE WORKS, and review the DCDEE WORKS Training Simulator Step-by-Step Instructions. Let me know if you have any questions or problems getting this task completed. • As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. • Check the playgrounds for mushroom growth daily. You stated that children are not using playground #2. Three different clusters of mushrooms were observed on playground #2 and will need to be removed prior to children using that playground. We discussed the Environment Rating Scale Assessment. ITERS-3 and ECERS-3 Since you may want to have the Environment Rating Scale completed, I suggested that you visit www.ncrlap.org for supplemental materials for preparing for the Environment Rating Scale Assessments. Additional notes to the Early Childhood Environment Rating Scale Third Edition can be obtained on this website. NCRLAP also offers Webinar trainings for staff. I also suggested that you register staff now for any upcoming Webinar trainings listed on the ncrlap.org website. Contact your Regional Child Care Resource and Referral office for further technical assistance with the Environment Rating Scales. You can contact Gaston/Lincoln Partnership for Children. You said that you have their contact information. Compliance Letter: You must correct the violations found during today's visit immediately. Please send me a letter verifying compliance by September 23, 2025. Please include in that letter each violation number and explain in detail how you corrected each violation and what plan will be implemented to prevent these violations from occurring again. Please sign the letter, include your facility name, ID number, visit date and mail the letter to my mailing address below or email the letter to me at jennifer.roberts@dhhs.nc.gov: Jennifer Roberts PO Box 426 Sherrills Ford, NC 28673 Failure to correct the violations and send the written statement by the due date listed above will result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you state in your corrective action plan letter, that corrections have been made when they have not, it will be considered falsification of information. Reminders: Any observed violations cited during visits will negatively affect the center's Compliance History Score. Your program must maintain a compliance score of at least 75% as required by G.S. 110-90 (4)(c). Your temporary license will end after January 29, 2026. Stay updated with changes and new rule updates by visiting the DCDEE website at: https://ncchildcare.ncdhhs.gov. Health and Safety Training must be completed within one year of employment for new staff and every five years for staff that have already completed the training. SECTION .2200 - ADMINISTRATIVE ACTIONS AND CIVIL PENALTIES 10A NCAC 09 .2201 ADMINISTRATIVE actions GENERAL PROVISIONS Upon a finding that a child care facility operator has violated any provision of G.S. 110, Article 7, the rules of this Chapter, or 10A NCAC 10, the Secretary or his or her designee may order one or more administrative actions. Thank you for your time and assistance today. You can reach me at 828-782-0945, jennifer.roberts@dhhs.nc.gov or at PO Box 426, Sherrills Ford, NC 28673 or my supervisor, Tammy McGalliard at tammy.mcgalliard@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
- Violation
G.S. 110-90 · Violation
Name of Operation: Miss Honey's Learning Center Lincolnton Facility ID: 55000193 Consultant: JENNIFER H ROBERTS Operation Type: Center Case Number: Visit Date: 9/9/2025 Number Present: 14 Completed Date: 9/9/2025 Age: From 0 To 4 Total Minutes: 445 Time In: 10:15 AM Time Out: 05:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's unannounced visit has been to monitor your compliance with all applicable child care requirements during the first temporary time period visit. You, Jennifer Hawkins, Administrator, assisted me with the visit. The Secretary of State website was checked on September 9, 2025, and your business, Miss Honey’s Lincolnton NC, Inc., is active and in good standing. If any changes to the corporation need to be made or you decide to sell your business, then you must notify me, your consultant, at least thirty days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location, or inherited. Currently this center operates with a temporary license issued on July 29, 2025, with the following restrictions: Daytime care only; children under 2 ½ years old in rooms with direct exits only. During this first Temporary Time Period visit, the classrooms were monitored as well as the playgrounds, materials, equipment and required posted items for meeting all minimum licensing requirements. Children were observed during indoor and outdoor free play, routines, lunch, and nap/rest time. The last monthly fire drill was completed on August 25, 2025, at 2:30pm. The last playground inspection was completed on August 14, 2025. Sanitation Inspection: A sanitation inspection was completed on August 27, 2025. A superior classification was issued with four demerits noted on the grade card. A sample of three children’s files were reviewed. Five staff files were reviewed. The menu that was posted was dated September 1, 2025, through September 5, 2025. The daily schedule was posted. We briefly discussed the Pathways to the Stars. I suggested that you review the information regarding QRIS Modernization on DCDEE’s website under “What’s New. We will discuss the pathway that you have chosen during your next unannounced visit. We will also review the Application for a Two Component Star Rated License and the Rated License Assessment Request Form during your next visit. If you plan to choose Pathway #1, I suggested that you begin the three-month self-assessment. The self-assessment can be completed on NCRLAP.org. I discussed with you that programs with less than a three-star license will not be eligible to receive subsidy funding. All staff must establish a DCDEE WORKS account and have their education evaluations completed by Workforce by November 4, 2025. Documentation from Workforce on the results of the education evaluation must be on file for review for each staff member. The following violations were observed today. Violation Number Comment Rule 125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. Daily arrival and departure times for children were not accurately maintained. Per the Attendance Report for Children in space #1A, one child, four years of age, began care on August 13, 2025; however, the arrival and departure record had arrival and departure times documented on August 11, 2025, and August 12, 2025. The application signed by the child's parent/guardian was dated August 13, 2025. The Attendance Report for Children in space #1A, documented one child, three years of age, absent on August 13, 2025, and August 14, 2025; however, the arrival and departure record has arrival and departure times documented on August 13, 2025, and August 14, 2025. The Attendance Report for Children in space #1A, documented one school age child absent on August 11, 2025, and August 13, 2025; however the arrival and departure record documented times of arrival and departure for the child on August 11, 2025, and August 13, 2025. The Attendance Report for Children in space #1A documented one school age child in attendance on August 12, 2025, and absent on August 13, 2025, August 14, 2025, and August 15, 2025; however, the arrival and departure record documented the child was absent on August 12, 2025, and documented times of arrival and departure for the child on August 13, 2025, August 14, 2025, and August 15, 2025. The Attendance Report for Children in space #1A documented one school age child began care on August 11, 2025 and was absent on August 12, 2025, August 13, 2025, August 14, 2025, and August 15, 2025; however, the arrival and departure record documented arrival and departure times for the child on August 13, 2025, August 14, 2025, and August 15, 2025. The arrival and departure time for two children in attendance per the Attendance Report for Children in space #1A were not maintained on August 18, 2025, and August 19, 2025. The arrival and departure times were documented on August 22, 2025 for two school age children enrolled in space #1A; however, the Attendance Report for Children documented the two children as absent. Per the Attendance Report for Children in space #1C, one child, two years of age was present on August 26, 2025; however, the arrival and departure record documented the child as absent. 10A NCAC 09 .0302(d)(4) 526 Menus for all meals and snacks were not current or posted where easily seen by parents and cook. The menu posted on the parent board at the entrance of the facility and for parents to see was dated September 1, 2025 through September 5, 2025. 10A NCAC 09 .0901(b) 541 The written feeding plan did not include the child's name, parent signature, and/or was not dated when received by the center. The written feeding plan for one toddler, fourteen months of age was not signed by the child's parent or dated when received by the center. .0902(a) 615 Beds, cots and mats were not in good repair, properly handled, stored, or clean and sanitized between users. In space #1A, one jade green laundry basket containing children's artwork, a plastic bag containing white copy paper, and pretend babies made of fabric and pretend food, and one Kelly green plastic container that stored toys were observed on top of the cots and no barrier between the cot on top and the laundry basket and plastic container. 15A NCAC 18A .2821(a) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. One tube of Parent's Choice Vitamin A & D Ointment was stored in the bottom of the unlocked cabinet in the diaper changing table in space #1C. Two tubes of Desitin Daily Defense Diaper Cream and one tube of Desitin Maximum Strength Diaper Cream were stored in the bottom of the unlocked cabinet in the diaper changing table in space #1G. 15A NCAC 18A .2820(d) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space #1C, the following items were observed in the bottom of the unlocked diaper changing table: four plastic packages containing Huggies Baby Wipes, two plastic packages containing Parent's Choice Baby Wipes, one plastic package containing Luvs Diapers, two plastic packages containing Parent's Choice Diapers, and two rolls of plastic trash can liners/bags. The items were accessible to five children, two years of age. The plastic packaging on the baby wipes and diapers contained the following warning-Keep out of reach of babies and children. In space #1G, the following items were observed in the bottom of the unlocked diaper changing table: one plastic package containing Members Mark Baby Wipes, one plastic package containing Parent's Choice Baby Wipes, three Great Value gallon size plastic zip loc baggies, and one clear plastic bag containing extra clothes. The plastic packaging on the baby wipes listed the following warnings Do not allow children to put hands of fingers through opening. To avoid danger of suffocation, keep plastic bags away from babies, children and pets. Do not leave this bag in cribs, beds, carriage, or playpens with an unattended baby or child. This package is not a toy. Keep out of reach of children. The items in space #1G were accessible to two infants, and three toddlers, one year of age. .0604(q) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. One child with an enrollment date of July 29, 2025, had a medical exam on file that was dated September 4, 2025. GS110-91(1) 1323 Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. One child with an enrollment date of July 29, 2025, had an immunization record on file dated September 4, 2025. 10A NCAC 09 .0302(d)(2) Technical assistance was provided on the following: Medical Assessments/Immunizations Children must have a copy of their health/medical assessment and a copy of their immunization record within thirty days of enrollment. I suggested that you use the Children’s File Checklist as a guide for paperwork requirements. Plastics In classrooms with children under three years of age enrolled/in attendance, I suggested that you and/or a designated staff person conduct safety checks daily to ensure that all plastic bags/items stored in plastic packaging are removed or stored at least five feet from the floor surface. A child safety latch is not an approved lock for storing plastic bags/plastic packaging under the diaper changing table. Topical Ointments Over the counter diaper creams must be stored in either a locked cabinet/container or at least five feet from the floor surface. I suggested that you add a lock with a key or a combination lock to the diaper changing tables in space #1C and space #1G. A child safety latch is not an approved lock for storing over the counter diaper creams under the diaper changing table. Menus A current dated menu must be available for parents to view. I suggested that you post the menu for the next week at the close of business each Friday or upon opening each week to ensure a current dated menu is available for parents to view. Written Feeding Plan Written feeding plans must be completed and posted for each infant/toddler under fifteen months of age. I suggested that you review each written feeding plan completed by the parent/guardian to ensure that the required information is documented including the parent/guardian’s signature and date the facility received the written feeding plan. Storage of Cots When the cots, used by children are not in use and they are stacked on top of each other, staff cannot place items on top of the cots for storage. Remind staff that the sleeping surface of the cot used by children cannot be contaminated by storing items on top of the cots. This violation was corrected when the lead teacher removed the items stored on top of the cots and placed the items on the floor. Accurate Attendance Records We discussed the importance of maintaining accurate arrival and departure records for children in attendance. From July 29, 2025, until August 29, 2025, the arrival and departure times for children in attendance were maintained by the administrator. Beginning September 2, 2025, the arrival and departure times for children in attendance have been maintained by the parent/guardian. The arrival and departure sheets are located on the counter at the entrance of the facility. I suggested that staff ensure the arrival and departure records for the children enrolled in their classroom are accurate and maintained daily. Consultation was provided on the following. • Staff will need to create a DCDEE WORKS account and submit official transcripts so their education can be evaluated. Please assist staff with creating and submitting their education to the Workforce Unit in the Raleigh office. On the DCDEE website choose the Provider tab, DCDEE WORKS, and review the DCDEE WORKS Training Simulator Step-by-Step Instructions. Let me know if you have any questions or problems getting this task completed. • As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. • Check the playgrounds for mushroom growth daily. You stated that children are not using playground #2. Three different clusters of mushrooms were observed on playground #2 and will need to be removed prior to children using that playground. We discussed the Environment Rating Scale Assessment. ITERS-3 and ECERS-3 Since you may want to have the Environment Rating Scale completed, I suggested that you visit www.ncrlap.org for supplemental materials for preparing for the Environment Rating Scale Assessments. Additional notes to the Early Childhood Environment Rating Scale Third Edition can be obtained on this website. NCRLAP also offers Webinar trainings for staff. I also suggested that you register staff now for any upcoming Webinar trainings listed on the ncrlap.org website. Contact your Regional Child Care Resource and Referral office for further technical assistance with the Environment Rating Scales. You can contact Gaston/Lincoln Partnership for Children. You said that you have their contact information. Compliance Letter: You must correct the violations found during today's visit immediately. Please send me a letter verifying compliance by September 23, 2025. Please include in that letter each violation number and explain in detail how you corrected each violation and what plan will be implemented to prevent these violations from occurring again. Please sign the letter, include your facility name, ID number, visit date and mail the letter to my mailing address below or email the letter to me at jennifer.roberts@dhhs.nc.gov: Jennifer Roberts PO Box 426 Sherrills Ford, NC 28673 Failure to correct the violations and send the written statement by the due date listed above will result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you state in your corrective action plan letter, that corrections have been made when they have not, it will be considered falsification of information. Reminders: Any observed violations cited during visits will negatively affect the center's Compliance History Score. Your program must maintain a compliance score of at least 75% as required by G.S. 110-90 (4)(c). Your temporary license will end after January 29, 2026. Stay updated with changes and new rule updates by visiting the DCDEE website at: https://ncchildcare.ncdhhs.gov. Health and Safety Training must be completed within one year of employment for new staff and every five years for staff that have already completed the training. SECTION .2200 - ADMINISTRATIVE ACTIONS AND CIVIL PENALTIES 10A NCAC 09 .2201 ADMINISTRATIVE actions GENERAL PROVISIONS Upon a finding that a child care facility operator has violated any provision of G.S. 110, Article 7, the rules of this Chapter, or 10A NCAC 10, the Secretary or his or her designee may order one or more administrative actions. Thank you for your time and assistance today. You can reach me at 828-782-0945, jennifer.roberts@dhhs.nc.gov or at PO Box 426, Sherrills Ford, NC 28673 or my supervisor, Tammy McGalliard at tammy.mcgalliard@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
- Violation
GS110-91 · Violation
Name of Operation: Miss Honey's Learning Center Lincolnton Facility ID: 55000193 Consultant: JENNIFER H ROBERTS Operation Type: Center Case Number: Visit Date: 9/9/2025 Number Present: 14 Completed Date: 9/9/2025 Age: From 0 To 4 Total Minutes: 445 Time In: 10:15 AM Time Out: 05:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's unannounced visit has been to monitor your compliance with all applicable child care requirements during the first temporary time period visit. You, Jennifer Hawkins, Administrator, assisted me with the visit. The Secretary of State website was checked on September 9, 2025, and your business, Miss Honey’s Lincolnton NC, Inc., is active and in good standing. If any changes to the corporation need to be made or you decide to sell your business, then you must notify me, your consultant, at least thirty days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location, or inherited. Currently this center operates with a temporary license issued on July 29, 2025, with the following restrictions: Daytime care only; children under 2 ½ years old in rooms with direct exits only. During this first Temporary Time Period visit, the classrooms were monitored as well as the playgrounds, materials, equipment and required posted items for meeting all minimum licensing requirements. Children were observed during indoor and outdoor free play, routines, lunch, and nap/rest time. The last monthly fire drill was completed on August 25, 2025, at 2:30pm. The last playground inspection was completed on August 14, 2025. Sanitation Inspection: A sanitation inspection was completed on August 27, 2025. A superior classification was issued with four demerits noted on the grade card. A sample of three children’s files were reviewed. Five staff files were reviewed. The menu that was posted was dated September 1, 2025, through September 5, 2025. The daily schedule was posted. We briefly discussed the Pathways to the Stars. I suggested that you review the information regarding QRIS Modernization on DCDEE’s website under “What’s New. We will discuss the pathway that you have chosen during your next unannounced visit. We will also review the Application for a Two Component Star Rated License and the Rated License Assessment Request Form during your next visit. If you plan to choose Pathway #1, I suggested that you begin the three-month self-assessment. The self-assessment can be completed on NCRLAP.org. I discussed with you that programs with less than a three-star license will not be eligible to receive subsidy funding. All staff must establish a DCDEE WORKS account and have their education evaluations completed by Workforce by November 4, 2025. Documentation from Workforce on the results of the education evaluation must be on file for review for each staff member. The following violations were observed today. Violation Number Comment Rule 125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. Daily arrival and departure times for children were not accurately maintained. Per the Attendance Report for Children in space #1A, one child, four years of age, began care on August 13, 2025; however, the arrival and departure record had arrival and departure times documented on August 11, 2025, and August 12, 2025. The application signed by the child's parent/guardian was dated August 13, 2025. The Attendance Report for Children in space #1A, documented one child, three years of age, absent on August 13, 2025, and August 14, 2025; however, the arrival and departure record has arrival and departure times documented on August 13, 2025, and August 14, 2025. The Attendance Report for Children in space #1A, documented one school age child absent on August 11, 2025, and August 13, 2025; however the arrival and departure record documented times of arrival and departure for the child on August 11, 2025, and August 13, 2025. The Attendance Report for Children in space #1A documented one school age child in attendance on August 12, 2025, and absent on August 13, 2025, August 14, 2025, and August 15, 2025; however, the arrival and departure record documented the child was absent on August 12, 2025, and documented times of arrival and departure for the child on August 13, 2025, August 14, 2025, and August 15, 2025. The Attendance Report for Children in space #1A documented one school age child began care on August 11, 2025 and was absent on August 12, 2025, August 13, 2025, August 14, 2025, and August 15, 2025; however, the arrival and departure record documented arrival and departure times for the child on August 13, 2025, August 14, 2025, and August 15, 2025. The arrival and departure time for two children in attendance per the Attendance Report for Children in space #1A were not maintained on August 18, 2025, and August 19, 2025. The arrival and departure times were documented on August 22, 2025 for two school age children enrolled in space #1A; however, the Attendance Report for Children documented the two children as absent. Per the Attendance Report for Children in space #1C, one child, two years of age was present on August 26, 2025; however, the arrival and departure record documented the child as absent. 10A NCAC 09 .0302(d)(4) 526 Menus for all meals and snacks were not current or posted where easily seen by parents and cook. The menu posted on the parent board at the entrance of the facility and for parents to see was dated September 1, 2025 through September 5, 2025. 10A NCAC 09 .0901(b) 541 The written feeding plan did not include the child's name, parent signature, and/or was not dated when received by the center. The written feeding plan for one toddler, fourteen months of age was not signed by the child's parent or dated when received by the center. .0902(a) 615 Beds, cots and mats were not in good repair, properly handled, stored, or clean and sanitized between users. In space #1A, one jade green laundry basket containing children's artwork, a plastic bag containing white copy paper, and pretend babies made of fabric and pretend food, and one Kelly green plastic container that stored toys were observed on top of the cots and no barrier between the cot on top and the laundry basket and plastic container. 15A NCAC 18A .2821(a) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. One tube of Parent's Choice Vitamin A & D Ointment was stored in the bottom of the unlocked cabinet in the diaper changing table in space #1C. Two tubes of Desitin Daily Defense Diaper Cream and one tube of Desitin Maximum Strength Diaper Cream were stored in the bottom of the unlocked cabinet in the diaper changing table in space #1G. 15A NCAC 18A .2820(d) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space #1C, the following items were observed in the bottom of the unlocked diaper changing table: four plastic packages containing Huggies Baby Wipes, two plastic packages containing Parent's Choice Baby Wipes, one plastic package containing Luvs Diapers, two plastic packages containing Parent's Choice Diapers, and two rolls of plastic trash can liners/bags. The items were accessible to five children, two years of age. The plastic packaging on the baby wipes and diapers contained the following warning-Keep out of reach of babies and children. In space #1G, the following items were observed in the bottom of the unlocked diaper changing table: one plastic package containing Members Mark Baby Wipes, one plastic package containing Parent's Choice Baby Wipes, three Great Value gallon size plastic zip loc baggies, and one clear plastic bag containing extra clothes. The plastic packaging on the baby wipes listed the following warnings Do not allow children to put hands of fingers through opening. To avoid danger of suffocation, keep plastic bags away from babies, children and pets. Do not leave this bag in cribs, beds, carriage, or playpens with an unattended baby or child. This package is not a toy. Keep out of reach of children. The items in space #1G were accessible to two infants, and three toddlers, one year of age. .0604(q) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. One child with an enrollment date of July 29, 2025, had a medical exam on file that was dated September 4, 2025. GS110-91(1) 1323 Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. One child with an enrollment date of July 29, 2025, had an immunization record on file dated September 4, 2025. 10A NCAC 09 .0302(d)(2) Technical assistance was provided on the following: Medical Assessments/Immunizations Children must have a copy of their health/medical assessment and a copy of their immunization record within thirty days of enrollment. I suggested that you use the Children’s File Checklist as a guide for paperwork requirements. Plastics In classrooms with children under three years of age enrolled/in attendance, I suggested that you and/or a designated staff person conduct safety checks daily to ensure that all plastic bags/items stored in plastic packaging are removed or stored at least five feet from the floor surface. A child safety latch is not an approved lock for storing plastic bags/plastic packaging under the diaper changing table. Topical Ointments Over the counter diaper creams must be stored in either a locked cabinet/container or at least five feet from the floor surface. I suggested that you add a lock with a key or a combination lock to the diaper changing tables in space #1C and space #1G. A child safety latch is not an approved lock for storing over the counter diaper creams under the diaper changing table. Menus A current dated menu must be available for parents to view. I suggested that you post the menu for the next week at the close of business each Friday or upon opening each week to ensure a current dated menu is available for parents to view. Written Feeding Plan Written feeding plans must be completed and posted for each infant/toddler under fifteen months of age. I suggested that you review each written feeding plan completed by the parent/guardian to ensure that the required information is documented including the parent/guardian’s signature and date the facility received the written feeding plan. Storage of Cots When the cots, used by children are not in use and they are stacked on top of each other, staff cannot place items on top of the cots for storage. Remind staff that the sleeping surface of the cot used by children cannot be contaminated by storing items on top of the cots. This violation was corrected when the lead teacher removed the items stored on top of the cots and placed the items on the floor. Accurate Attendance Records We discussed the importance of maintaining accurate arrival and departure records for children in attendance. From July 29, 2025, until August 29, 2025, the arrival and departure times for children in attendance were maintained by the administrator. Beginning September 2, 2025, the arrival and departure times for children in attendance have been maintained by the parent/guardian. The arrival and departure sheets are located on the counter at the entrance of the facility. I suggested that staff ensure the arrival and departure records for the children enrolled in their classroom are accurate and maintained daily. Consultation was provided on the following. • Staff will need to create a DCDEE WORKS account and submit official transcripts so their education can be evaluated. Please assist staff with creating and submitting their education to the Workforce Unit in the Raleigh office. On the DCDEE website choose the Provider tab, DCDEE WORKS, and review the DCDEE WORKS Training Simulator Step-by-Step Instructions. Let me know if you have any questions or problems getting this task completed. • As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. • Check the playgrounds for mushroom growth daily. You stated that children are not using playground #2. Three different clusters of mushrooms were observed on playground #2 and will need to be removed prior to children using that playground. We discussed the Environment Rating Scale Assessment. ITERS-3 and ECERS-3 Since you may want to have the Environment Rating Scale completed, I suggested that you visit www.ncrlap.org for supplemental materials for preparing for the Environment Rating Scale Assessments. Additional notes to the Early Childhood Environment Rating Scale Third Edition can be obtained on this website. NCRLAP also offers Webinar trainings for staff. I also suggested that you register staff now for any upcoming Webinar trainings listed on the ncrlap.org website. Contact your Regional Child Care Resource and Referral office for further technical assistance with the Environment Rating Scales. You can contact Gaston/Lincoln Partnership for Children. You said that you have their contact information. Compliance Letter: You must correct the violations found during today's visit immediately. Please send me a letter verifying compliance by September 23, 2025. Please include in that letter each violation number and explain in detail how you corrected each violation and what plan will be implemented to prevent these violations from occurring again. Please sign the letter, include your facility name, ID number, visit date and mail the letter to my mailing address below or email the letter to me at jennifer.roberts@dhhs.nc.gov: Jennifer Roberts PO Box 426 Sherrills Ford, NC 28673 Failure to correct the violations and send the written statement by the due date listed above will result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you state in your corrective action plan letter, that corrections have been made when they have not, it will be considered falsification of information. Reminders: Any observed violations cited during visits will negatively affect the center's Compliance History Score. Your program must maintain a compliance score of at least 75% as required by G.S. 110-90 (4)(c). Your temporary license will end after January 29, 2026. Stay updated with changes and new rule updates by visiting the DCDEE website at: https://ncchildcare.ncdhhs.gov. Health and Safety Training must be completed within one year of employment for new staff and every five years for staff that have already completed the training. SECTION .2200 - ADMINISTRATIVE ACTIONS AND CIVIL PENALTIES 10A NCAC 09 .2201 ADMINISTRATIVE actions GENERAL PROVISIONS Upon a finding that a child care facility operator has violated any provision of G.S. 110, Article 7, the rules of this Chapter, or 10A NCAC 10, the Secretary or his or her designee may order one or more administrative actions. Thank you for your time and assistance today. You can reach me at 828-782-0945, jennifer.roberts@dhhs.nc.gov or at PO Box 426, Sherrills Ford, NC 28673 or my supervisor, Tammy McGalliard at tammy.mcgalliard@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Questions to ask on your tour
Generated from this facility's specific inspection record
- 1The Jul 8, 2026 inspection noted: “Name of Operation: Miss Honey's Learning Center Lincolnton Facility ID: 55000193 Consultant: KRISTEN R. MAUNEY Operation Type: Center Case Number: Visit Date: 7…” — what has changed since then?
- 2The Dec 29, 2025 inspection noted: “Name of Operation: Miss Honey's Learning Center Lincolnton Facility ID: 55000193 Consultant: JENNIFER H ROBERTS Operation Type: Center Case Number: Visit Date:…” — what has changed since then?
- 3The Nov 10, 2025 inspection noted: “Name of Operation: Miss Honey's Learning Center Lincolnton Facility ID: 55000193 Consultant: JENNIFER H ROBERTS Operation Type: Center Case Number: Visit Date:…” — what has changed since then?
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