Von'S Kids, Inc.

10A NCAC 09 .0601 · Violation

Name of Operation: VON'S KIDS, INC. Facility ID: 29000426 Consultant: RENA MCCAFFREY Operation Type: Center Case Number: Visit Date: 5/26/2026 Number Present: 41 Completed Date: 5/26/2026 Age: From 0 To 5 Total Minutes: 173 Time In: 09:27 AM Time Out: 12:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to complete an Annual Compliance with Applicable Child Care Requirements. The last Annual Compliance visit was conducted on May 25, 2025. The facility currently operates with a Five-Star Child Care License that was issued on March 23, 2017. The last Sanitation Inspection was completed on March 27, 2026, with a "Superior" classification and seven (7) demerits. The last Fire Inspection was conducted on March 6, 2026, and the facility was approved for daytime care only. The last Fire Drill was conducted on April 29, 2026. The last Lock Down/ Shelter-in-Place was on April 23, 2026. The last Playground Inspection was conducted on April 16, 2026. Upon arrival, I was greeted by the director, Wendy Sheehy. I stated the purpose of my visit and was assisted on a walkthrough of the facility where attendance was documented, and observations made. The children were playing inside and on playground and infants were napping. During today's visit, I completed a full assessment of Applicable Child Care Requirements; license posted, restrictions maintained, staff/child ratio and adequate approved space. Program Records and Criminal Background Checks were also monitored. Staff and Children’s files were monitored as well as Emergency Drills, Medication, and Playground Inspections. A checklist was used to note the requirements I monitored today. On May 24, 2026, the North Carolina Secretary of State website was used to check the corporation status. As of this date it has been found active and current. Five (5) children’s records were monitored during today’s visit. Staff training worksheets were reviewed per the Divisions requirements. This facility does not provide transportation. All medication was monitored today and found in compliance. The following violations were cited, and technical assistance was offered to maintain compliance. Violation Number Comment Rule 601 Refrigerator(s) did not maintain a temperature of 45 degrees F. or below. In space 4 and 5 there was no thermometer in the fridge. 15A NCAC 18A .2806(j)(2) 807 A safe indoor and outdoor environment was not provided for the children. A teacher in space 5 did not have shoes on. 10A NCAC 09 .0601(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space 2 there was a teachers purse sitting out on the cabinet. .2820(b) 861 Prohibited styrofoam and foam rubber products were accessible to children under 3 years of age and/or approved foam products were used without proper supervision. In space 4 there was a cushion that had exposed foam to the children. .0604(q) 871 Center staff did not comply with the safe sleep policy. In space 1 two infants were sleeping in carriers. 10A NCAC 09 .0606(a) 1301 Center did not maintain a record of daily attendance. In space 3 the attendance was not recorded for the morning. GS 110-91(9) 1316 Emergency medical care information did not contain information needed for safe medical treatment. Three children's medical information was not completed and one child's medical on the top portion was not completed or signed by the parent. .0802 (c)(4) The above violations must be corrected immediately. A Corrective Action Letter must be drafted with the name of your facility, the facility identification number, and your signature. The letter must be received to my office on, or before 5:00 PM June 8, 2026. The letter should include each item number of noncompliance cited, describe how and when the violations were corrected. Please include accompanying documentation of compliance. The letter can be emailed to rena.mccaffrey@dhhs.nc.gov . If a letter of compliance is not received at my office by 5:00 PM June 8, 2026, a return visit may be conducted to ensure the violations cited have been corrected or addressed. Additional violation may be documented if each violation has not been properly corrected or otherwise addressed. Please be aware that any information received during this monitoring visit and any violations cited may be included in any future administrative actions. Technical Assistance: All medical questions should always be completed in case an emergency should arise the doctors or EMT comes you will be able to give the child's medical information to assist them. Teachers should always wear shoes in the classroom and outside. This is for the safety of the teacher and for the children in the event of an emergency. All fridges should have a working thermometer in them and must maintain at least 45 degrees. Attendance must be taken every morning to know how many children are present in the event of an emergency. ITS-SIDS policy states that a sleeping child must be laid on their back in a crib or mat until they can roll over. This is repeat violation. If a child falls asleep in a carrier he must be removed and placed in a crib or mat. Reminder: Please remember to compete a fire drill and playground inspection before the end of the month. All staff purses must be locked up and out of children's reach 5 feet off the ground. Children under 3 year's of age cannot have certain or dangerous items around them. Children of this age like to eat or chew on things and foam is a choking hazard. There was a cushion with exposed foam on the floor in a two year old class. You and your staff were provided with an opportunity to ask questions regarding interpretation and implementation of all child care requirements. Child care licensing rules and regulations are established to ensure a safe and healthy environment for children in care. Thank you for your assistance during today’s visit. If you have further questions or concerns, I can be reached at rena.mccaffrey@dhhs.nc.gov or by calling; 336-580-5670. You may also contact my supervisor, Kaye Adkins at kaye.adkins@dhhs.nc.gov. Thank you for all that you do to serve the children and families of North Carolina. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0606 · Violation

Name of Operation: VON'S KIDS, INC. Facility ID: 29000426 Consultant: RENA MCCAFFREY Operation Type: Center Case Number: Visit Date: 5/26/2026 Number Present: 41 Completed Date: 5/26/2026 Age: From 0 To 5 Total Minutes: 173 Time In: 09:27 AM Time Out: 12:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to complete an Annual Compliance with Applicable Child Care Requirements. The last Annual Compliance visit was conducted on May 25, 2025. The facility currently operates with a Five-Star Child Care License that was issued on March 23, 2017. The last Sanitation Inspection was completed on March 27, 2026, with a "Superior" classification and seven (7) demerits. The last Fire Inspection was conducted on March 6, 2026, and the facility was approved for daytime care only. The last Fire Drill was conducted on April 29, 2026. The last Lock Down/ Shelter-in-Place was on April 23, 2026. The last Playground Inspection was conducted on April 16, 2026. Upon arrival, I was greeted by the director, Wendy Sheehy. I stated the purpose of my visit and was assisted on a walkthrough of the facility where attendance was documented, and observations made. The children were playing inside and on playground and infants were napping. During today's visit, I completed a full assessment of Applicable Child Care Requirements; license posted, restrictions maintained, staff/child ratio and adequate approved space. Program Records and Criminal Background Checks were also monitored. Staff and Children’s files were monitored as well as Emergency Drills, Medication, and Playground Inspections. A checklist was used to note the requirements I monitored today. On May 24, 2026, the North Carolina Secretary of State website was used to check the corporation status. As of this date it has been found active and current. Five (5) children’s records were monitored during today’s visit. Staff training worksheets were reviewed per the Divisions requirements. This facility does not provide transportation. All medication was monitored today and found in compliance. The following violations were cited, and technical assistance was offered to maintain compliance. Violation Number Comment Rule 601 Refrigerator(s) did not maintain a temperature of 45 degrees F. or below. In space 4 and 5 there was no thermometer in the fridge. 15A NCAC 18A .2806(j)(2) 807 A safe indoor and outdoor environment was not provided for the children. A teacher in space 5 did not have shoes on. 10A NCAC 09 .0601(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space 2 there was a teachers purse sitting out on the cabinet. .2820(b) 861 Prohibited styrofoam and foam rubber products were accessible to children under 3 years of age and/or approved foam products were used without proper supervision. In space 4 there was a cushion that had exposed foam to the children. .0604(q) 871 Center staff did not comply with the safe sleep policy. In space 1 two infants were sleeping in carriers. 10A NCAC 09 .0606(a) 1301 Center did not maintain a record of daily attendance. In space 3 the attendance was not recorded for the morning. GS 110-91(9) 1316 Emergency medical care information did not contain information needed for safe medical treatment. Three children's medical information was not completed and one child's medical on the top portion was not completed or signed by the parent. .0802 (c)(4) The above violations must be corrected immediately. A Corrective Action Letter must be drafted with the name of your facility, the facility identification number, and your signature. The letter must be received to my office on, or before 5:00 PM June 8, 2026. The letter should include each item number of noncompliance cited, describe how and when the violations were corrected. Please include accompanying documentation of compliance. The letter can be emailed to rena.mccaffrey@dhhs.nc.gov . If a letter of compliance is not received at my office by 5:00 PM June 8, 2026, a return visit may be conducted to ensure the violations cited have been corrected or addressed. Additional violation may be documented if each violation has not been properly corrected or otherwise addressed. Please be aware that any information received during this monitoring visit and any violations cited may be included in any future administrative actions. Technical Assistance: All medical questions should always be completed in case an emergency should arise the doctors or EMT comes you will be able to give the child's medical information to assist them. Teachers should always wear shoes in the classroom and outside. This is for the safety of the teacher and for the children in the event of an emergency. All fridges should have a working thermometer in them and must maintain at least 45 degrees. Attendance must be taken every morning to know how many children are present in the event of an emergency. ITS-SIDS policy states that a sleeping child must be laid on their back in a crib or mat until they can roll over. This is repeat violation. If a child falls asleep in a carrier he must be removed and placed in a crib or mat. Reminder: Please remember to compete a fire drill and playground inspection before the end of the month. All staff purses must be locked up and out of children's reach 5 feet off the ground. Children under 3 year's of age cannot have certain or dangerous items around them. Children of this age like to eat or chew on things and foam is a choking hazard. There was a cushion with exposed foam on the floor in a two year old class. You and your staff were provided with an opportunity to ask questions regarding interpretation and implementation of all child care requirements. Child care licensing rules and regulations are established to ensure a safe and healthy environment for children in care. Thank you for your assistance during today’s visit. If you have further questions or concerns, I can be reached at rena.mccaffrey@dhhs.nc.gov or by calling; 336-580-5670. You may also contact my supervisor, Kaye Adkins at kaye.adkins@dhhs.nc.gov. Thank you for all that you do to serve the children and families of North Carolina. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: VON'S KIDS, INC. Facility ID: 29000426 Consultant: RENA MCCAFFREY Operation Type: Center Case Number: Visit Date: 5/26/2026 Number Present: 41 Completed Date: 5/26/2026 Age: From 0 To 5 Total Minutes: 173 Time In: 09:27 AM Time Out: 12:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to complete an Annual Compliance with Applicable Child Care Requirements. The last Annual Compliance visit was conducted on May 25, 2025. The facility currently operates with a Five-Star Child Care License that was issued on March 23, 2017. The last Sanitation Inspection was completed on March 27, 2026, with a "Superior" classification and seven (7) demerits. The last Fire Inspection was conducted on March 6, 2026, and the facility was approved for daytime care only. The last Fire Drill was conducted on April 29, 2026. The last Lock Down/ Shelter-in-Place was on April 23, 2026. The last Playground Inspection was conducted on April 16, 2026. Upon arrival, I was greeted by the director, Wendy Sheehy. I stated the purpose of my visit and was assisted on a walkthrough of the facility where attendance was documented, and observations made. The children were playing inside and on playground and infants were napping. During today's visit, I completed a full assessment of Applicable Child Care Requirements; license posted, restrictions maintained, staff/child ratio and adequate approved space. Program Records and Criminal Background Checks were also monitored. Staff and Children’s files were monitored as well as Emergency Drills, Medication, and Playground Inspections. A checklist was used to note the requirements I monitored today. On May 24, 2026, the North Carolina Secretary of State website was used to check the corporation status. As of this date it has been found active and current. Five (5) children’s records were monitored during today’s visit. Staff training worksheets were reviewed per the Divisions requirements. This facility does not provide transportation. All medication was monitored today and found in compliance. The following violations were cited, and technical assistance was offered to maintain compliance. Violation Number Comment Rule 601 Refrigerator(s) did not maintain a temperature of 45 degrees F. or below. In space 4 and 5 there was no thermometer in the fridge. 15A NCAC 18A .2806(j)(2) 807 A safe indoor and outdoor environment was not provided for the children. A teacher in space 5 did not have shoes on. 10A NCAC 09 .0601(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space 2 there was a teachers purse sitting out on the cabinet. .2820(b) 861 Prohibited styrofoam and foam rubber products were accessible to children under 3 years of age and/or approved foam products were used without proper supervision. In space 4 there was a cushion that had exposed foam to the children. .0604(q) 871 Center staff did not comply with the safe sleep policy. In space 1 two infants were sleeping in carriers. 10A NCAC 09 .0606(a) 1301 Center did not maintain a record of daily attendance. In space 3 the attendance was not recorded for the morning. GS 110-91(9) 1316 Emergency medical care information did not contain information needed for safe medical treatment. Three children's medical information was not completed and one child's medical on the top portion was not completed or signed by the parent. .0802 (c)(4) The above violations must be corrected immediately. A Corrective Action Letter must be drafted with the name of your facility, the facility identification number, and your signature. The letter must be received to my office on, or before 5:00 PM June 8, 2026. The letter should include each item number of noncompliance cited, describe how and when the violations were corrected. Please include accompanying documentation of compliance. The letter can be emailed to rena.mccaffrey@dhhs.nc.gov . If a letter of compliance is not received at my office by 5:00 PM June 8, 2026, a return visit may be conducted to ensure the violations cited have been corrected or addressed. Additional violation may be documented if each violation has not been properly corrected or otherwise addressed. Please be aware that any information received during this monitoring visit and any violations cited may be included in any future administrative actions. Technical Assistance: All medical questions should always be completed in case an emergency should arise the doctors or EMT comes you will be able to give the child's medical information to assist them. Teachers should always wear shoes in the classroom and outside. This is for the safety of the teacher and for the children in the event of an emergency. All fridges should have a working thermometer in them and must maintain at least 45 degrees. Attendance must be taken every morning to know how many children are present in the event of an emergency. ITS-SIDS policy states that a sleeping child must be laid on their back in a crib or mat until they can roll over. This is repeat violation. If a child falls asleep in a carrier he must be removed and placed in a crib or mat. Reminder: Please remember to compete a fire drill and playground inspection before the end of the month. All staff purses must be locked up and out of children's reach 5 feet off the ground. Children under 3 year's of age cannot have certain or dangerous items around them. Children of this age like to eat or chew on things and foam is a choking hazard. There was a cushion with exposed foam on the floor in a two year old class. You and your staff were provided with an opportunity to ask questions regarding interpretation and implementation of all child care requirements. Child care licensing rules and regulations are established to ensure a safe and healthy environment for children in care. Thank you for your assistance during today’s visit. If you have further questions or concerns, I can be reached at rena.mccaffrey@dhhs.nc.gov or by calling; 336-580-5670. You may also contact my supervisor, Kaye Adkins at kaye.adkins@dhhs.nc.gov. Thank you for all that you do to serve the children and families of North Carolina. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: VON'S KIDS, INC. Facility ID: 29000426 Consultant: RENA MCCAFFREY Operation Type: Center Case Number: Visit Date: 11/4/2025 Number Present: 49 Completed Date: 11/4/2025 Age: From 0 To 3 Total Minutes: 95 Time In: 09:15 AM Time Out: 10:50 AM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's Routine Unannounced visit was to monitor compliance with Child Care Requirements. Upon arrival, I was greeted by the director, Wendy Sheehy. I stated the purpose of my visit and was unassisted on a walk-through to the facility, where attendance was documented, and observations made. Today the children were playing outside and the infants were having tummy time and being held to get fed. The last Fire Drill was documented on October 25, 2025. The last Shelter-in-Place Drill was documented on Oct 23, 2025. The last Playground Inspection was documented on November 3, 2025. Today, a partial assessment of applicable child care requirements was conducted, which included license posted, permit restrictions, supervision, staff/child ratio, qualified criminal background checks, staff training and general safety. The following violations were cited, and technical assistance was offered. Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. In the toddler classroom the lesson plan was dated for last week 10/27-10/31/25. GS 110-91(12); .0508(a) 861 Prohibited Styrofoam and foam rubber products were accessible to children under 3 years of age and/or approved foam products were used without proper supervision. In the two year old classroom the teacher removed the covers on the couches to clean them but left the Styrofoam exposed around the children. Please remove these until the covers have been put back on. .0604(q) 1301 Center did not maintain a record of daily attendance. Today the toddler classroom did not take attendance for the morning. GS 110-91(9) The above violations must be corrected immediately. A Corrective Action Letter must be drafted with the name of your facility, the facility identification number, and your signature. The letter must be received to my office on, or before 5:00 PM November 17, 2025. The letter should include each item number of noncompliance cited, describe how and when the violations were corrected. Please include accompanying documentation of compliance. The letter can be emailed to rena.mccaffrey@dhhs.nc.gov. If a letter of compliance is not received at my office by 5:00 PM November 17, 2025, a return visit may be conducted to ensure the violations cited have been corrected or addressed. Additional violation may be documented if each violation has not been properly corrected or otherwise addressed. Please be aware that any information received during this monitoring visit and any violations cited may be included in any future administrative actions. You and your staff were provided with an opportunity to ask questions regarding interpretation and implementation of all child care requirements. Child care licensing rules and regulations are established to ensure a safe and healthy environment for children in care. UPDATES: Checkout our “What’s New” at DCDEE website https://ncchildcare.ncdhhs.gov . Technical Assistance: Today we discussed that all lesson plans must be posted and current for parents to read and see what their child is learning about. Taking attendance in the morning is critical to know how many children are present in each classroom in the event of an emergency evacuation. Styrofoam can be a choking hazard for small children. Please keep this material away from small children ages three and under. Thank you for your assistance during today’s visit. If you have further questions or concerns, I can be reached at rena.mccaffrey@dhhs.nc.go Thank you for all that you do to serve the children and families of North Carolina. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0803 · Violation

Name of Operation: VON'S KIDS, INC. Facility ID: 29000426 Consultant: SUSAN BROWN Operation Type: Center Case Number: 1024-253A Visit Date: 10/23/2024 Number Present: 33 Completed Date: 10/23/2024 Age: From 0 To 5 Total Minutes: 135 Time In: 02:00 PM Time Out: 04:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of this unannounced visit was to investigate allegations of violations of child care requirements at this child care facility. Andrea Camper, assistant director accompanied me during a walk-through of the facility. During the visit, I discussed the allegations with Ms. Camper and three additional staff members. Limited monitoring of child care requirements occurred during today’s visit. The following violations were observed and/or confirmed during today’s visit. Violation Number Comment Rule 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. On 10/17/24, a staff member used medication on a child's injury without written permission. 10A NCAC 09 .0803(1)(a & b) Violations must be corrected immediately. Within one week (10/30/24), you must submit documentation of the corrections you made and your plan to maintain compliance with the identified child care requirements to me at Susan Brown, investigation consultant at Susan.brown@dhhs.nc.gov. You may contact me Susan Brown, investigation consultant at Susan.brown@dhhs.nc.gov. phone: (704) 533-2037 or Elizabeth Nichols, investigation supervisor at Elizabeth.nichols@dhhs.nc.gov. Thank you for your time. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: VON'S KIDS, INC. Facility ID: 29000426 Consultant: RENA MCCAFFREY Operation Type: Center Case Number: 0924-416L Visit Date: 10/7/2024 Number Present: 37 Completed Date: 10/7/2024 Age: From 0 To 5 Total Minutes: 92 Time In: 10:00 AM Time Out: 11:32 AM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s visit has been to investigate allegations reported to the Division on September 27, 2024, of non-compliance with the North Carolina Child Care Licensing Requirements. Upon arrival at the facility, I was greeted by the assistant director, Andrea Camper. Wendy Sheehy came in around twenty minutes after I arrived. I stated the purpose of my visit and was assisted on a walkthrough of the facility. ALLEGATION: There is a concern regarding rough handling of a child. OBSERVATION: Today I interviewed the director, Wendy Sheehy and the assistant director, and two staff members. The director and I discussed the allegations, and she and the two staff members were given the opportunity to share any concerns. Today, I completed an observation of the two-year-old classroom. Since the reporter did not give the time or day of this occurrence, I reviewed a video from the two-year-old classroom for about thirty minutes. During this time, I did see a teacher aggressively removing a child that was climbing on a shelf. The director stated that she does not know how to record and save a video. Today there were (13) children and (2) staff members in the two-year-old class. CONCLUSION: Based on the interviews of the director and two staff members and video footage of this allegation has been confirmed and is Substantiated. Violation Number Comment Rule 902 Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. Today the consultant viewed a video for thirty minutes and witnessed a teacher aggressively grab a child to remove them from on top of a shelf. G.S. 110-91(10) 1757 A valid qualification letter was not on file and available to review at the facility. There was not a qualification letter in a staff members file. G.S. 110-90.2(b) & (d) & .2703(e) The above violations must be corrected immediately. A Corrective Action Letter must be drafted with the name of your facility, the facility identification number, and your signature. The letter must be received by my office on, or before October 18, 2024, before 5:00 PM. The letter should include: Each item number of noncompliance cited. Describe how and when the violations were corrected. Please include accompanying documentation of compliance. The letter can be emailed to rena.mccaffrey@dhhs.nc.gov. If a compliance letter is not received to my office by 5:00 PM October 18, 2024, a return visit may be conducted to ensure the violations cited have been corrected or addressed. Additional violation may be documented if each violation has not been properly corrected or otherwise addressed. Please be aware that any information received during this monitoring visit and any violations cited may be included in any future administrative actions. Violations of child care requirements, particularly repeated violations, could result in a civil penalty and/or administrative action that could jeopardize the status of the license for the child care facility. You and your staff were provided with an opportunity to ask questions regarding interpretation and implementation of all child care requirements. Child care licensing rules and regulations are established to ensure a safe and healthy environment for children in care. Technical Assistance: The director, Ms. Wendy, and I discussed that each staff member takes a training on dealing with difficult behaviors and how to properly take a child by the hand and not the arm or wrist area. This will share some suggestions on managing difficult behaviors appropriately to support the staff. I am also suggesting that all staff read the discipline policy in your handbook and review discipline policies. The directors can also meet with teachers once a week to discuss any children exhibiting difficult behaviors and to document these behaviors and decide if a parent conference is needed or outside help from a behavioral specialist is needed. It is very important to give support to your staff with children that are displaying these types of behaviors. Teachers can be offered training, guidance, and the ability to take a 15-minute break when needed. I would suggest to reach out to Sherry Brannon at Smart Start at www.partnershipforchildren.org 336-249-6688 Ext 217 for training and support from the Davidson County behavioral specialist. Ms. Wendy did state that they have had some difficult behaviors in the classroom and have reached out to the behavioral specialist, but they are waiting for her to come. Thank you for your assistance during today’s visit. If you have any questions, please contact me at 336-580-5670 or by email at rena.mccaffrey@dhhs.nc.gov. You may also contact my supervisor, Kaye Adkins at kaye.adkins@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: VON'S KIDS, INC. Facility ID: 29000426 Consultant: RENA MCCAFFREY Operation Type: Center Case Number: 0924-416L Visit Date: 10/7/2024 Number Present: 37 Completed Date: 10/7/2024 Age: From 0 To 5 Total Minutes: 92 Time In: 10:00 AM Time Out: 11:32 AM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s visit has been to investigate allegations reported to the Division on September 27, 2024, of non-compliance with the North Carolina Child Care Licensing Requirements. Upon arrival at the facility, I was greeted by the assistant director, Andrea Camper. Wendy Sheehy came in around twenty minutes after I arrived. I stated the purpose of my visit and was assisted on a walkthrough of the facility. ALLEGATION: There is a concern regarding rough handling of a child. OBSERVATION: Today I interviewed the director, Wendy Sheehy and the assistant director, and two staff members. The director and I discussed the allegations, and she and the two staff members were given the opportunity to share any concerns. Today, I completed an observation of the two-year-old classroom. Since the reporter did not give the time or day of this occurrence, I reviewed a video from the two-year-old classroom for about thirty minutes. During this time, I did see a teacher aggressively removing a child that was climbing on a shelf. The director stated that she does not know how to record and save a video. Today there were (13) children and (2) staff members in the two-year-old class. CONCLUSION: Based on the interviews of the director and two staff members and video footage of this allegation has been confirmed and is Substantiated. Violation Number Comment Rule 902 Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. Today the consultant viewed a video for thirty minutes and witnessed a teacher aggressively grab a child to remove them from on top of a shelf. G.S. 110-91(10) 1757 A valid qualification letter was not on file and available to review at the facility. There was not a qualification letter in a staff members file. G.S. 110-90.2(b) & (d) & .2703(e) The above violations must be corrected immediately. A Corrective Action Letter must be drafted with the name of your facility, the facility identification number, and your signature. The letter must be received by my office on, or before October 18, 2024, before 5:00 PM. The letter should include: Each item number of noncompliance cited. Describe how and when the violations were corrected. Please include accompanying documentation of compliance. The letter can be emailed to rena.mccaffrey@dhhs.nc.gov. If a compliance letter is not received to my office by 5:00 PM October 18, 2024, a return visit may be conducted to ensure the violations cited have been corrected or addressed. Additional violation may be documented if each violation has not been properly corrected or otherwise addressed. Please be aware that any information received during this monitoring visit and any violations cited may be included in any future administrative actions. Violations of child care requirements, particularly repeated violations, could result in a civil penalty and/or administrative action that could jeopardize the status of the license for the child care facility. You and your staff were provided with an opportunity to ask questions regarding interpretation and implementation of all child care requirements. Child care licensing rules and regulations are established to ensure a safe and healthy environment for children in care. Technical Assistance: The director, Ms. Wendy, and I discussed that each staff member takes a training on dealing with difficult behaviors and how to properly take a child by the hand and not the arm or wrist area. This will share some suggestions on managing difficult behaviors appropriately to support the staff. I am also suggesting that all staff read the discipline policy in your handbook and review discipline policies. The directors can also meet with teachers once a week to discuss any children exhibiting difficult behaviors and to document these behaviors and decide if a parent conference is needed or outside help from a behavioral specialist is needed. It is very important to give support to your staff with children that are displaying these types of behaviors. Teachers can be offered training, guidance, and the ability to take a 15-minute break when needed. I would suggest to reach out to Sherry Brannon at Smart Start at www.partnershipforchildren.org 336-249-6688 Ext 217 for training and support from the Davidson County behavioral specialist. Ms. Wendy did state that they have had some difficult behaviors in the classroom and have reached out to the behavioral specialist, but they are waiting for her to come. Thank you for your assistance during today’s visit. If you have any questions, please contact me at 336-580-5670 or by email at rena.mccaffrey@dhhs.nc.gov. You may also contact my supervisor, Kaye Adkins at kaye.adkins@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: VON'S KIDS, INC. Facility ID: 29000426 Consultant: SUSAN BROWN Operation Type: Center Case Number: 1223-112A Visit Date: 12/13/2023 Number Present: 40 Completed Date: 12/13/2023 Age: From 0 To 5 Total Minutes: 90 Time In: 12:00 PM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of this unannounced visit was to investigate allegations of violations of child care requirements at this child care facility. Andrea Camper, administrator accompanied me during a walk-through of the facility. During the visit, I discussed the allegations with Ms. Camper. Limited monitoring of child care requirements occurred during today’s visit. The following violation was confirmed during today’s visit. Violation Number Comment Rule 902 Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. A staff member handled a one-year-old child in an abrupt manner when the child woke up early during naptime, that was not nurturing or appropriate . G.S. 110-91(10) Violations must be corrected immediately. Within one week (12/20/23), you must submit documentation of the corrections you made and your plan to maintain compliance with the identified child care requirements to me at Susan.Brown@dhhs.nc.gov. You may contact me Susan Brown, Investigations Consultant at (704) 533-2037, Susan.Brown@dhhs.nc.gov or Elizabeth Nichols, Investigations Supervisor at Elizabeth.Nichols@dhhs.nc.gov. Thank you for your time. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0601 · Violation

Name of Operation: VON'S KIDS, INC. Facility ID: 29000426 Consultant: RENA MCCAFFREY Operation Type: Center Case Number: Visit Date: 10/17/2023 Number Present: 40 Completed Date: 10/17/2023 Age: From 0 To 4 Total Minutes: 180 Time In: 09:20 AM Time Out: 12:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to complete an annual monitoring of Applicable Child Care Requirements. The last Annual Compliance visit was conducted on October 24, 2022. Today, I monitored for compliance with the Corrective Action Plan (CAP), related to the Written Warning, Administrative Action, issued on June 8, 2023. The Notice of Administrative Action was posted in a prominent location in the lobby. This action will need to be posted until you have received notice of the completion of the Corrective Action Plan or for three months after the completion of the (CAP). The facility currently operates with a Five-Star Child Care License that was issued on March 23, 2017. The last Sanitation Inspection was completed on September 14, 2022, with a "Superior" classification and (2) demerits. The last Fire Inspection was conducted on September 12, 2023, and the facility was approved for daytime care only. The last Fire Drill was conducted on September 26, 2023. The last Lock Down/ Shelter-in-Place was on June 6, 2023. The last Playground Inspection was conducted on October 6, 2023. Upon arrival, I was greeted by the director, Andrea Camper. I stated the purpose of my visit and was assisted on a walk-through of the facility where attendance was documented, and observations made. The children were observed participating in routines and indoor free play. The children were playing in the newly renovated playground area. This area has many things for the children to explore. During today's visit, I completed a full assessment of Applicable Child Care Requirements; license posted, restrictions maintained, staff/child ratio and adequate approved space. Program Records and Criminal Background Checks were also monitored. Staff and Children’s files were monitored as well as Emergency Drills, Medication, and Playground Inspections. A checklist was used to note the requirements I monitored today. On October 13, 2023, the North Carolina Secretary of State website was used to check the corporation status. As of this date it has been found active and current. Four children’s records were monitored during today’s visit. Staff training worksheets were reviewed on this date and were found to be in compliance. This facility does not provide transportation. The following violations were observed during today’s visit. Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. In space four there were two purses that were in children's reach. 10A NCAC 09 .0601(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space four there was liquid hand soap in a cabinet that was unlocked where children could reach. .2820(b) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. In space five there were two medications being administered without the parents permission to administer. All medication must be a beginning date and ending date on this form. 10A NCAC 09 .0803(1)(a & b) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The last drill was conducted in June. .0604(u);.0302(d)(8) 1908 A child's file did not have a statement with parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy and/or the acknowledgement did not have all the required information. One child's Shaken Baby policy was not signed by the parent. .0608(b)(1-6) The above violations must be corrected immediately. A Corrective Action Letter must be drafted with the name of your facility, the facility identification number, and your signature. The letter must be received by my office on, or before October 30, 2023, and before 5:00 PM. The letter should include each item’s number of noncompliance cited, describe how and when the violations were corrected. Please include accompanying documentation of compliance. The letter can be emailed to rena.mccaffrey@dhhs.nc.gov . If a compliance letter is not received by my office by October 30, 2023, before 5:00 PM, a return visit may be conducted to ensure the violations cited have been corrected or addressed. Additional violation may be documented if each violation has not been properly corrected or otherwise addressed. Please be aware that any information received during this monitoring visit and any violations cited may be included in any future administrative actions. Violations of child care requirements, particularly repeated violations, could result in a civil penalty and/or administrative action that could jeopardize the status of the license for the child care facility. Technical Assistance: Please make sure that any child that is on medication must have a signed authorization from the parent to administer that medication and it must have a beginning and ending date on it. Please make sure your staff has a recording sheet to document when the medication is administered. All purses must be out of children’s reach. Today the director stated that the small playground area had a water pipe break near the washer and it was leaking outside on the small playground area. You stated that the children are not currently using this playground until its repaired. You and your staff were provided with an opportunity to ask questions regarding interpretation and implementation of all child care requirements. Child care licensing rules and regulations are established to ensure a safe and healthy environment for children in care. Therefore, it is important for you to be knowledgeable of all the licensing requirements that apply to your program. It is your responsibility to always maintain compliance with all the applicable laws and rules. The best way for you to make sure that you are meeting all requirements is to periodically review the child care law and rules. Both are available on the DCDEE website https://ncchildcare.ncdhhs.gov/ on the home page under the ‘Services’ tab. UPDATES: -CBC qualifying letters are now valid for five (5) years regardless of the date of issue. New letters will not be sent out. -Current Rated Licenses are still in a ‘hold harmless’ state until June 2024. The Division has determined that your facility is in Cohort 1. This means your preparation year is from July 1, 2023, to June 30, 2024. Your reassessment ear is from July 1, 2024, through June 30, 2025. Please be sure to upload all staff education to the “WORK’S” Force Unit. RESOURCES: -The Health and Safety Trainings are now being offered on the DCDEE website https://ncchildcare.ncdhhs.gov/ free of charge. Look for the ‘DCDEE Moodle’ tab under the ‘Services’ tab on the website. Health and Safety Trainings should be renewed every five (5) years. MOODLE: Any teachers, current or new hires can test out of NCECC by accessing the link below and placing in their username and password. You must receive a score of 80% or higher and can only be taken twice. If you fail twice you must enroll in an EDU 119 course at a local community college. https://www.dcdee.moodle.nc.gov/ -For other upcoming ongoing training opportunities please visit your local Smart Start agency at: https://partnershipforchildren.org/ . -Child care programs can order free posters from the NC Child Care Health and Safety Resource Center at https://healthychildcare.unc.edu/. -Child Care Aware® of America is a nonprofit organization that works directly with child care agencies and families. They are the third-party administrator that serves and supports eligible military families through the Child Care Fee Assistance programs. They manage the administration of the MCCYN-PLUS program. For more information, visit: https://www.childcareaware.org. -On March 13, 2023, the Military Child Care in Your Neighborhood-PLUS (MCCYN-PLUS) initiative launches in North Carolina to make it easier for military families to access and afford quality child care from community providers. https://www.militaryonesource.mil/parenting/child-care/mccyn-plus-child-care-program/ -Navy families only: The Navy MCCYN Child Care Fee Assistance Program administers the MCCYN program for Navy families. Navy families can visit the following website for additional information: https://public.militarychildcare.csd.disa.mil/mccu/ui/#/navy. -For information on recalls regarding children’s products, food, medicine, and other products please visit www.recalls.gov. You can also sign up for e-mail alerts for recalled products at this site. Thank you for your assistance during today’s visit. If you have further questions or concerns, I can be reached at rena.mccaffrey@dhhs.nc.gov or by calling; 336-580-5670. You may also contact my supervisor, Kaye Adkins at kaye.adkins@dhhs.nc.gov. Thank you for all that you do, to serve the children and families of North Carolina. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0803 · Violation

Name of Operation: VON'S KIDS, INC. Facility ID: 29000426 Consultant: RENA MCCAFFREY Operation Type: Center Case Number: Visit Date: 10/17/2023 Number Present: 40 Completed Date: 10/17/2023 Age: From 0 To 4 Total Minutes: 180 Time In: 09:20 AM Time Out: 12:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to complete an annual monitoring of Applicable Child Care Requirements. The last Annual Compliance visit was conducted on October 24, 2022. Today, I monitored for compliance with the Corrective Action Plan (CAP), related to the Written Warning, Administrative Action, issued on June 8, 2023. The Notice of Administrative Action was posted in a prominent location in the lobby. This action will need to be posted until you have received notice of the completion of the Corrective Action Plan or for three months after the completion of the (CAP). The facility currently operates with a Five-Star Child Care License that was issued on March 23, 2017. The last Sanitation Inspection was completed on September 14, 2022, with a "Superior" classification and (2) demerits. The last Fire Inspection was conducted on September 12, 2023, and the facility was approved for daytime care only. The last Fire Drill was conducted on September 26, 2023. The last Lock Down/ Shelter-in-Place was on June 6, 2023. The last Playground Inspection was conducted on October 6, 2023. Upon arrival, I was greeted by the director, Andrea Camper. I stated the purpose of my visit and was assisted on a walk-through of the facility where attendance was documented, and observations made. The children were observed participating in routines and indoor free play. The children were playing in the newly renovated playground area. This area has many things for the children to explore. During today's visit, I completed a full assessment of Applicable Child Care Requirements; license posted, restrictions maintained, staff/child ratio and adequate approved space. Program Records and Criminal Background Checks were also monitored. Staff and Children’s files were monitored as well as Emergency Drills, Medication, and Playground Inspections. A checklist was used to note the requirements I monitored today. On October 13, 2023, the North Carolina Secretary of State website was used to check the corporation status. As of this date it has been found active and current. Four children’s records were monitored during today’s visit. Staff training worksheets were reviewed on this date and were found to be in compliance. This facility does not provide transportation. The following violations were observed during today’s visit. Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. In space four there were two purses that were in children's reach. 10A NCAC 09 .0601(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space four there was liquid hand soap in a cabinet that was unlocked where children could reach. .2820(b) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. In space five there were two medications being administered without the parents permission to administer. All medication must be a beginning date and ending date on this form. 10A NCAC 09 .0803(1)(a & b) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The last drill was conducted in June. .0604(u);.0302(d)(8) 1908 A child's file did not have a statement with parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy and/or the acknowledgement did not have all the required information. One child's Shaken Baby policy was not signed by the parent. .0608(b)(1-6) The above violations must be corrected immediately. A Corrective Action Letter must be drafted with the name of your facility, the facility identification number, and your signature. The letter must be received by my office on, or before October 30, 2023, and before 5:00 PM. The letter should include each item’s number of noncompliance cited, describe how and when the violations were corrected. Please include accompanying documentation of compliance. The letter can be emailed to rena.mccaffrey@dhhs.nc.gov . If a compliance letter is not received by my office by October 30, 2023, before 5:00 PM, a return visit may be conducted to ensure the violations cited have been corrected or addressed. Additional violation may be documented if each violation has not been properly corrected or otherwise addressed. Please be aware that any information received during this monitoring visit and any violations cited may be included in any future administrative actions. Violations of child care requirements, particularly repeated violations, could result in a civil penalty and/or administrative action that could jeopardize the status of the license for the child care facility. Technical Assistance: Please make sure that any child that is on medication must have a signed authorization from the parent to administer that medication and it must have a beginning and ending date on it. Please make sure your staff has a recording sheet to document when the medication is administered. All purses must be out of children’s reach. Today the director stated that the small playground area had a water pipe break near the washer and it was leaking outside on the small playground area. You stated that the children are not currently using this playground until its repaired. You and your staff were provided with an opportunity to ask questions regarding interpretation and implementation of all child care requirements. Child care licensing rules and regulations are established to ensure a safe and healthy environment for children in care. Therefore, it is important for you to be knowledgeable of all the licensing requirements that apply to your program. It is your responsibility to always maintain compliance with all the applicable laws and rules. The best way for you to make sure that you are meeting all requirements is to periodically review the child care law and rules. Both are available on the DCDEE website https://ncchildcare.ncdhhs.gov/ on the home page under the ‘Services’ tab. UPDATES: -CBC qualifying letters are now valid for five (5) years regardless of the date of issue. New letters will not be sent out. -Current Rated Licenses are still in a ‘hold harmless’ state until June 2024. The Division has determined that your facility is in Cohort 1. This means your preparation year is from July 1, 2023, to June 30, 2024. Your reassessment ear is from July 1, 2024, through June 30, 2025. Please be sure to upload all staff education to the “WORK’S” Force Unit. RESOURCES: -The Health and Safety Trainings are now being offered on the DCDEE website https://ncchildcare.ncdhhs.gov/ free of charge. Look for the ‘DCDEE Moodle’ tab under the ‘Services’ tab on the website. Health and Safety Trainings should be renewed every five (5) years. MOODLE: Any teachers, current or new hires can test out of NCECC by accessing the link below and placing in their username and password. You must receive a score of 80% or higher and can only be taken twice. If you fail twice you must enroll in an EDU 119 course at a local community college. https://www.dcdee.moodle.nc.gov/ -For other upcoming ongoing training opportunities please visit your local Smart Start agency at: https://partnershipforchildren.org/ . -Child care programs can order free posters from the NC Child Care Health and Safety Resource Center at https://healthychildcare.unc.edu/. -Child Care Aware® of America is a nonprofit organization that works directly with child care agencies and families. They are the third-party administrator that serves and supports eligible military families through the Child Care Fee Assistance programs. They manage the administration of the MCCYN-PLUS program. For more information, visit: https://www.childcareaware.org. -On March 13, 2023, the Military Child Care in Your Neighborhood-PLUS (MCCYN-PLUS) initiative launches in North Carolina to make it easier for military families to access and afford quality child care from community providers. https://www.militaryonesource.mil/parenting/child-care/mccyn-plus-child-care-program/ -Navy families only: The Navy MCCYN Child Care Fee Assistance Program administers the MCCYN program for Navy families. Navy families can visit the following website for additional information: https://public.militarychildcare.csd.disa.mil/mccu/ui/#/navy. -For information on recalls regarding children’s products, food, medicine, and other products please visit www.recalls.gov. You can also sign up for e-mail alerts for recalled products at this site. Thank you for your assistance during today’s visit. If you have further questions or concerns, I can be reached at rena.mccaffrey@dhhs.nc.gov or by calling; 336-580-5670. You may also contact my supervisor, Kaye Adkins at kaye.adkins@dhhs.nc.gov. Thank you for all that you do, to serve the children and families of North Carolina. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0604 · Violation

Name of Operation: VON'S KIDS, INC. Facility ID: 29000426 Consultant: ANITA GRAHAM Operation Type: Center Case Number: Visit Date: 8/21/2023 Number Present: 44 Completed Date: 8/21/2023 Age: From 0 To 3 Total Minutes: 87 Time In: 09:50 AM Time Out: 11:17 AM Time In: Time Out: List to Use: Center Type Of Visit: Admin Action Follow-Up Lic Announced/Unannounced: Unannounced Today I conducted an unannounced visit to monitor for compliance with the Corrective Action Plan (CAP), related to the Written Warning, Administrative Action, issued on June 8, 2023. The Notice of Administrative Action was posted in a prominent location in the lobby. Andrea Camper, administrator, was present and assisted me during the visit. Attendance was taken and observations made. Children were observed in story time, indoor and outdoor free play, routines and resting. The following staff/child ratios were observed: Space #1: 9 infants with Jenny, Hannah and Skylar Space #2: 7 children who are one-year-old children with Allison and Elka Space #3: 3 children who are two years old with Jennifer Space #4: 10 children who are two-years-old children with Kristine and Courtney Space #5: 15 children who are three-years-old children with Stephanie and Alyssa. Limited monitoring of child care requirements occurred during today’s visit. I monitored, health and safety requirements, Supervision, Discipline, nurture, or care of children; Staff/child ratio; Group size, Licensed capacity; Permit restriction; CPR training; First Aid training; ITS-SIDS training; and Criminal record checks. All staff trainings and qualifying letters are up to date and documentation was present. All emergency drills are current. All playground inspections are current. Fire and Sanitation inspections are current. The following violations were observed cited and technical assistance was provided. Violation Number Comment Rule 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In a classroom with children who are three years old, three outlets were observed uncovered and were not in use. This was corrected during the visit. 10A NCAC 09 .0604(c) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In a classroom with children who are two years old, plastic "grocery" bags were observed stored in children's cubbies and in a children's rest room. .0604(q) The above violations must be corrected immediately, and a letter sent to my office stating how the violations were corrected. Please include with the letter all documentation to support the corrective actions taken. Your letter should be received by my office on or before September 4, 2023. You may email the letter to me at anita.c.grahm@dhhs.nc.gov or you may mail the letter to: Anita Graham PO Box 665 Pleasant Garden, NC 27313. You were provided an opportunity to ask questions regarding interpretation and implementation of all child care requirements. We discussed each of the violations cited this date. CAP Monitoring: Item #1: The required supervision practices, biting prevention, and caregiver response to age appropriate behaviors of young children, was arranged and was completed July 18 and July 25, 2023 as previously scheduled. A current staff member did not attend the initial training due to medical absence. The staff member has since completed the trainings. Documentation today, show all current staff members have been trained in the required subject matters stated above. Child care licensing rules and regulations are established to ensure a safe and healthy environment for children in care. Therefore, it is important for you to be knowledgeable of all the licensing requirements that always apply to your program, and to maintain compliance with all of the applicable laws and rules . Best practice for you to ensure that you are meeting all child care requirements is to periodically review the child care law and rules. Both are available on the DCDEE website https://ncchildcare.ncdhhs.gov. on the home page under the ‘Services’ tab. UPDATES: -CBC qualifying letters are now valid for five (5) years regardless of the date of issue. Updated letters will not be sent out from Raleigh. RESOURCES: -The Health and Safety Trainings are now being offered on the Division’s website. Under the “SERVICES” tab look for “DCDEE Moodle”. These trainings are free, and participants will receive training certificates when completed. -For other upcoming training opportunities please visit your local Smart Start agency at: https://partnershipforchildren.org. Thank you for your assistance during today’s visit. If you have more questions or concerns, please contact me at anita.c.graham@dhhs.nc.gov or by phone at 336-894-0609. You may also contact my supervisor, Kaye Adkins at kaye.adkins@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0606 · Violation

Name of Operation: VON'S KIDS, INC. Facility ID: 29000426 Consultant: ANITA GRAHAM Operation Type: Center Case Number: Visit Date: 7/11/2023 Number Present: 38 Completed Date: 7/11/2023 Age: From 0 To 3 Total Minutes: 123 Time In: 11:40 AM Time Out: 01:43 PM Time In: Time Out: List to Use: Center Type Of Visit: Admin Action Follow-Up Lic Announced/Unannounced: Unannounced The purpose of today’s unannounced visit has been to monitor for compliance with Corrective Action Plan (CAP), which was part of a Written Warning issued on June 8, 2023. The Notice of Administrative Action was posted in a prominent location in the lobby. Rena McCaffrey, Child Care Consultant, accompanied me on today’s visit. Wendy Sheehy, administrator, was present and assisted me during the visit. Attendance was taken and observations made. Children were observed in indoor free play, routines and resting. The following staff/child ratios were observed: Space #1: 9 infants/ one 1year old with Jenny and Kristina. Space #2: 9 one-year-old children with Allison and Elke Space #3: 1 two-year-old with Allee Space #4: 11 one & two-year-old children with Daisy and Annika Space #5: 10 three-year-old children with Dakotah Limited monitoring of child care requirements occurred during today’s visit. I monitored, health and safety requirements, Supervision, Discipline, nurture, or care of children; Staff/child ratio; Group size, Licensed capacity; Permit restriction; CPR training; First Aid training; ITS-SIDS training; and Criminal record check. All staff trainings and qualifying letters are up to date and documentation was present. All emergency drills are current. All playground inspections are current. The following violations were observed cited and technical assistance was provided. Violation Number Comment Rule 531 Bottles were propped. An infant was observed with bottle propped by stuffed animals. 10A NCAC 09 .0902(b) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. In a classroom with children who are one year old, two expired medications were observed. .0803(12) 871 Center staff did not comply with the safe sleep policy. An infant was observed sleeping in a circular play-pen filled with stuff animals. 10A NCAC 09 .0606(a) The above violations must be corrected immediately, and a letter sent to my office stating how the violations were corrected. Please include with the letter all documentation to support the corrective actions taken. Your letter should be received by my office on or before July 21, 2023. You may email the letter to me at anita.c.grahm@dhhs.nc.gov or you may mail the letter to Anita Graham, PO Box 665, Pleasant Garden, NC 27313. You were provided an opportunity to ask questions regarding interpretation and implementation of all child care requirements. Child care licensing rules and regulations are established to ensure a safe and healthy environment for children in care. Therefore, it is important for you to be knowledgeable of all of the licensing requirements that apply to your program. It is your responsibility to maintain compliance with all of the applicable laws and rules at all times. The best way for you to make sure that you are meeting all requirements is to periodically review the child care law and rules. Both are available on the DCDEE website https://ncchildcare.ncdhhs.gov/ , on the home page under the ‘Services’ tab. CAP monitoring: Item #1: Mrs. Sheehy has contacted Smart Start Davidson County on June 20, 2023. and has scheduled required training. I spoke with the Smart Start Representative to confirm compliance. The training will take place on July 18 and July 25, 2023. Thank you for your assistance during today’s visit. If you have more questions or concerns, please contact me at anita.c.graham@dhhs.nc.gov or by phone at 336-894-0609. You may also contact my supervisor, Kaye Adkins at kaye.adkins@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0902 · Violation

Name of Operation: VON'S KIDS, INC. Facility ID: 29000426 Consultant: ANITA GRAHAM Operation Type: Center Case Number: Visit Date: 7/11/2023 Number Present: 38 Completed Date: 7/11/2023 Age: From 0 To 3 Total Minutes: 123 Time In: 11:40 AM Time Out: 01:43 PM Time In: Time Out: List to Use: Center Type Of Visit: Admin Action Follow-Up Lic Announced/Unannounced: Unannounced The purpose of today’s unannounced visit has been to monitor for compliance with Corrective Action Plan (CAP), which was part of a Written Warning issued on June 8, 2023. The Notice of Administrative Action was posted in a prominent location in the lobby. Rena McCaffrey, Child Care Consultant, accompanied me on today’s visit. Wendy Sheehy, administrator, was present and assisted me during the visit. Attendance was taken and observations made. Children were observed in indoor free play, routines and resting. The following staff/child ratios were observed: Space #1: 9 infants/ one 1year old with Jenny and Kristina. Space #2: 9 one-year-old children with Allison and Elke Space #3: 1 two-year-old with Allee Space #4: 11 one & two-year-old children with Daisy and Annika Space #5: 10 three-year-old children with Dakotah Limited monitoring of child care requirements occurred during today’s visit. I monitored, health and safety requirements, Supervision, Discipline, nurture, or care of children; Staff/child ratio; Group size, Licensed capacity; Permit restriction; CPR training; First Aid training; ITS-SIDS training; and Criminal record check. All staff trainings and qualifying letters are up to date and documentation was present. All emergency drills are current. All playground inspections are current. The following violations were observed cited and technical assistance was provided. Violation Number Comment Rule 531 Bottles were propped. An infant was observed with bottle propped by stuffed animals. 10A NCAC 09 .0902(b) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. In a classroom with children who are one year old, two expired medications were observed. .0803(12) 871 Center staff did not comply with the safe sleep policy. An infant was observed sleeping in a circular play-pen filled with stuff animals. 10A NCAC 09 .0606(a) The above violations must be corrected immediately, and a letter sent to my office stating how the violations were corrected. Please include with the letter all documentation to support the corrective actions taken. Your letter should be received by my office on or before July 21, 2023. You may email the letter to me at anita.c.grahm@dhhs.nc.gov or you may mail the letter to Anita Graham, PO Box 665, Pleasant Garden, NC 27313. You were provided an opportunity to ask questions regarding interpretation and implementation of all child care requirements. Child care licensing rules and regulations are established to ensure a safe and healthy environment for children in care. Therefore, it is important for you to be knowledgeable of all of the licensing requirements that apply to your program. It is your responsibility to maintain compliance with all of the applicable laws and rules at all times. The best way for you to make sure that you are meeting all requirements is to periodically review the child care law and rules. Both are available on the DCDEE website https://ncchildcare.ncdhhs.gov/ , on the home page under the ‘Services’ tab. CAP monitoring: Item #1: Mrs. Sheehy has contacted Smart Start Davidson County on June 20, 2023. and has scheduled required training. I spoke with the Smart Start Representative to confirm compliance. The training will take place on July 18 and July 25, 2023. Thank you for your assistance during today’s visit. If you have more questions or concerns, please contact me at anita.c.graham@dhhs.nc.gov or by phone at 336-894-0609. You may also contact my supervisor, Kaye Adkins at kaye.adkins@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times