Tyro Learning Center

G.S. 110-90 · Violation

Name of Operation: TYRO LEARNING CENTER Facility ID: 29000335 Consultant: RENA MCCAFFREY Operation Type: Center Case Number: Visit Date: 4/15/2026 Number Present: 51 Completed Date: 4/15/2026 Age: From 0 To 5 Total Minutes: 140 Time In: 08:45 AM Time Out: 11:05 AM Time In: Time Out: List to Use: Center Type Of Visit: Rated License Assessment Announced/Unannounced: Announced The purpose of today's announced visit was to complete the Rated License Assessment with the director, Melissa Smith. Upon my arrival I met with Mrs. Melissa, and she assisted me during my visit. Children were observed participating in the following activities: children were playing in centers and outside. I stated the purpose of my visit and conducted a walkthrough of all classrooms where inside and playground areas were monitored. The operator's last annual compliance visit was conducted on 1/22/26. The facility currently operates with a five (5) star license that was issued on November 6, 2018. The last Sanitation Inspection was completed on April 1, 2026, with a "Superior " classification and (0) demerits. The last Fire Inspection was conducted on 2/19/26 and was approved for daytime care only. During today’s visit the following violation was cited and technical assistance was offered to maintain compliance. Violation Number Comment Rule 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. This facility was not in the ABCMS roster. G.S. 110-90.2 & .2703(r) The following violations were observed during today’s visit and technical assistance was offered. The above violations must be corrected immediately. A Corrective Action Letter must be drafted with the name of your facility, the facility identification number, and your signature. The letter must be received by my office on, or before 5:00 pm, April 28, 2026. The letter should include: Each item number of noncompliance cited. Describe how and when the violations were corrected. Please include accompanying documentation of compliance. The letter can be emailed to rena.mccaffrey@dhhs.nc.gov. If a compliance letter is not received at my office by 5:00 PM April 28, 2026, a return visit may be conducted to ensure the violations cited have been corrected or addressed. Additional violation may be documented if each violation has not been properly corrected or otherwise addressed. TECHNICAL ASSISTANCE: Childcare Centers: The process of notifying the Division of new employees has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS on an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new childcare providers working who were hired or moved into the childcare facility within five business days. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. RATED LICENCE ASSESSMENT Consultation: Today I met with the director, Melissa Smith, to answer any questions she may have about the Pathways process and to review the requirements to maintain the facilities 5-star license. This facility serves children ages birth – 6 years old. Therefore, ITERS and ECERS will need to score an average of 4.0 to maintain a five-star license. An Outreach Assessment was completed as follows: ECERS-3 conducted on 12/11/2025 is 5.06. ITERS-3 conducted on 12/1/2025 is 5.3 points and a second ITERS was completed on 11/20/25 scored a 5.13. This facility has chosen pathway one. Once the full Rated License Assessment is completed, we will review your scores together and complete the final renewal of your license. This program meets all enhanced requirements of enhanced ratios and space. Educational Standards: The administrator meets level 5 stars in education. The lead teacher meets level 5 stars in education. Out of the three teachers needed at a 50% level to maintain a 5-star level in education, one teacher will need to complete a competency evaluation and complete 1.5 CEU’s and the second teacher will need to complete her credentials to meet the 5-star level in education for teachers. Mrs. Melissa stated that the teacher taking a course over the summer should be done by July. The facility has chosen to meet the 5-star requirement in Family and Community Engagement and Foundational Practices by committing to the following practices: Family and Community Engagement Communication Option: This facility communicates with their families through (Remind); this allows families to communicate any information with their child’s teacher. Engagement and Leadership The facility offers an enrollment orientation that includes an opportunity for families and children to visit their child’s teacher and classroom prior to the first day of enrollment. The facility allows children a transition time when they first enroll by allowing the child to come into the classroom for an hour and play and engage with the teacher and classmates. They also allow a child that transitions to another classroom to visit that class before moving up. Educational Opportunity The facility will offer an educational opportunity for teachers to have a paid planning time for an hour each week. Continuous Quality Improvement Today I reviewed the process of the Facility CQI plan the Individual and Professional Development Plan. You will need to complete questions 1-4 to get started. This is an ongoing plan over the course of the year or until the goal has been achieved. Once this is achieved a new goal will be established. Ms. Melissa showed me the CQI for the facility and each individual lead teacher has already completed. Ms. Melissa also shared with me the self-study that was completed from January to March. The three classes that completed the Outreach assessment used those scores to complete self-study and the other classrooms that were not chosen used the (Thinking More About) to complete their self-study. This facility is using an approved curriculum- (Early Learning Matters) for all 4-year-old children. Today we discussed that all staff need to be in the “WORKS” system. This needs to be completed as soon as possible so it does not hold up the renewal of your license. Today Melissa stated that two teachers will enter their education into work once their classes are completed. Melissa stated that she wants to put in for the Rated License Assessment in September of this year. It appears that this facility will maintain all standards for a Five-Star license if you meet the required scores for all scales and all staff meets the educational standard for level 5. Thank you for your assistance during today’s visit. If you have further questions or concerns, I can be reached at rena.mccaffrey@dhhs.nc.gov or by calling; 336-580-5670. You may also contact my supervisor, Kaye Adkins at kaye.adkins@dhhs.nc.gov. Thank you for all that you do to serve the children and families of North Carolina. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0803 · Violation

Name of Operation: TYRO LEARNING CENTER Facility ID: 29000335 Consultant: RENA MCCAFFREY Operation Type: Center Case Number: Visit Date: 7/24/2025 Number Present: 41 Completed Date: 7/24/2025 Age: From 0 To 5 Total Minutes: 95 Time In: 09:30 AM Time Out: 11:05 AM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's Routine Unannounced visit was to monitor compliance for applicable childcare requirements. This facility currently operates with a Five-Star Child Care License that was issued on March 16, 2020. The last Sanitation inspection was conducted on February 7, 2025, and received a “Superior” classification and seven (7) demerits. The last Fire Inspection was conducted on February 17, 2025, and was approved for daytime care only. The last Fire Drill was conducted on July 21, 2025. The last Lock Down/ Shelter-in-Place was on April 6, 2025. The last Playground Inspection was conducted on June 19, 2025. Upon arrival, I was greeted by the assistant director, Robbin Shrewsbury. I stated the purpose of my visit and was assisted on a walkthrough of the facility where attendance was documented, and observations were made. The children were observed participating in routines, indoor free play, and outdoor activities. Today, a partial assessment of applicable childcare requirements was conducted, which included license posted, permit restrictions, supervision, staff/child ratio, qualified criminal background checks, staff training and general safety and review of medication. The following violations were observed during today’s visit and technical assistance was offered. Violation Number Comment Rule 541 The written feeding plan did not include the child's name, parent signature, and/or was not dated when received by the center. In the infant classroom a parent did not sign or date their child's feeding plan. .0902(a) 721 All equipment and furnishings were not in good repair. A baseboard in the pre-k class is in need of repair. G.S. 110-91(6); .0601(b) 843 A drug or medicine was administered after its expiration date. In the toddlers classroom a sunscreen "Equate" had expired permission form of 7/13/25. 10A NCAC 09 .0803(1)(d) The above violations must be corrected immediately. A Corrective Action Letter must be drafted with the name of your facility, the facility identification number, and your signature. The letter must be received to your consultant on, or before August 6, 2025. The letter should include each item number of noncompliance cited, describe how and when the violations were corrected. Please include accompanying documentation of compliance. The letter can be emailed to rena.mccaffrey@dhhs.nc.gov. Technical Assistance: Today we discussed that when parents first enroll it is very important to check that parents have completed all the questions on the application, sign and date it. Teachers need to check all medication permission forms for expiration dates at least once a month. It is very important that all classrooms be checked once a week for broken toys, broken furniture, damage to walls and ceilings. This way repairs can be done quickly before they cause injury to a child. Reminders: A lockdown/ shelter-in -place needs to be completed before the end of this month as well as a playground inspection. Resources: Be sure to check out the What's New tab on the DCDEE website. Thank you for your assistance during today’s visit. If you have further questions or concerns, you can email me at rena.mccaffrey@dhhs.nc.gov or by calling; 336-580-5670. You may also contact my supervisor, Kaye Adkins at kaye.adkins@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: TYRO LEARNING CENTER Facility ID: 29000335 Consultant: RENA MCCAFFREY Operation Type: Center Case Number: Visit Date: 7/24/2025 Number Present: 41 Completed Date: 7/24/2025 Age: From 0 To 5 Total Minutes: 95 Time In: 09:30 AM Time Out: 11:05 AM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's Routine Unannounced visit was to monitor compliance for applicable childcare requirements. This facility currently operates with a Five-Star Child Care License that was issued on March 16, 2020. The last Sanitation inspection was conducted on February 7, 2025, and received a “Superior” classification and seven (7) demerits. The last Fire Inspection was conducted on February 17, 2025, and was approved for daytime care only. The last Fire Drill was conducted on July 21, 2025. The last Lock Down/ Shelter-in-Place was on April 6, 2025. The last Playground Inspection was conducted on June 19, 2025. Upon arrival, I was greeted by the assistant director, Robbin Shrewsbury. I stated the purpose of my visit and was assisted on a walkthrough of the facility where attendance was documented, and observations were made. The children were observed participating in routines, indoor free play, and outdoor activities. Today, a partial assessment of applicable childcare requirements was conducted, which included license posted, permit restrictions, supervision, staff/child ratio, qualified criminal background checks, staff training and general safety and review of medication. The following violations were observed during today’s visit and technical assistance was offered. Violation Number Comment Rule 541 The written feeding plan did not include the child's name, parent signature, and/or was not dated when received by the center. In the infant classroom a parent did not sign or date their child's feeding plan. .0902(a) 721 All equipment and furnishings were not in good repair. A baseboard in the pre-k class is in need of repair. G.S. 110-91(6); .0601(b) 843 A drug or medicine was administered after its expiration date. In the toddlers classroom a sunscreen "Equate" had expired permission form of 7/13/25. 10A NCAC 09 .0803(1)(d) The above violations must be corrected immediately. A Corrective Action Letter must be drafted with the name of your facility, the facility identification number, and your signature. The letter must be received to your consultant on, or before August 6, 2025. The letter should include each item number of noncompliance cited, describe how and when the violations were corrected. Please include accompanying documentation of compliance. The letter can be emailed to rena.mccaffrey@dhhs.nc.gov. Technical Assistance: Today we discussed that when parents first enroll it is very important to check that parents have completed all the questions on the application, sign and date it. Teachers need to check all medication permission forms for expiration dates at least once a month. It is very important that all classrooms be checked once a week for broken toys, broken furniture, damage to walls and ceilings. This way repairs can be done quickly before they cause injury to a child. Reminders: A lockdown/ shelter-in -place needs to be completed before the end of this month as well as a playground inspection. Resources: Be sure to check out the What's New tab on the DCDEE website. Thank you for your assistance during today’s visit. If you have further questions or concerns, you can email me at rena.mccaffrey@dhhs.nc.gov or by calling; 336-580-5670. You may also contact my supervisor, Kaye Adkins at kaye.adkins@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: TYRO LEARNING CENTER Facility ID: 29000335 Consultant: RENA MCCAFFREY Operation Type: Center Case Number: Visit Date: 2/18/2025 Number Present: 54 Completed Date: 2/18/2025 Age: From 0 To 5 Total Minutes: 140 Time In: 12:10 PM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced Today an Unannounced Annual Compliance visit was conducted. The last annual compliance was conducted on March 7, 2024. Currently this program operates with a Five-Star License issued on March 16, 2020. During today’s visit, a full assessment of applicable Child Care Requirements was conducted. Today, the license was posted, and restrictions were met. The last Sanitation Inspection was last completed on November 1, 2024, with a “Superior” classification and (0) demerits. The last Fire Inspection was conducted on February 17, 2025, and was approved for daytime care only. The North Carolina Secretary of State website was checked on February 17, 2025, and was found that “Tyro United Methodist Church” has been dissolved and is a non-profit organization. Ms. Smith is going to check into the status of the corporation and get back to me. During today's visit, I completed a full assessment of applicable Child Care Requirements; license posted, restrictions maintained, staff/child ratio and adequate approved space. Program Records and Criminal Background Checks were also monitored. Staff and Children’s files were monitored as well as Emergency Drills, Medication, and Playground Inspections. Currently no children are on medication. This facility does not provide transportation. Upon arrival, Ms. Melissa Smith greeted me at the door and accompanied me during the walk-through of the facility where attendance was recorded, and observations were made. Today, I observed developmentally appropriate materials and activities were available to the children in the classroom. I observed Infants during tummy time. Other ages were napping. A Fire Drill was documented on January 29, 2025. A Lock Down/Shelter-in-Place Drill was documented on January 14, 2025. A Playground Inspection was documented on January 16, 2025. Staff and training worksheets were emailed to the provider but not present during today’s visit. Please send me a copy of them before 5:00 pm tomorrow 2/20/25. Please make sure they are signed and dated. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. As of 2/17/25 your facility is at a 95 percent compliance rate. The following violations were cited during the visit and technical assistance regarding maintaining compliance was offered. Violation Number Comment Rule 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. Several staff members had not completes their annual in-services training for the year. The names are listed in my documentation. .1103(a) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. S. Everhart did not complete this training within 90 days of hire. .1102(g) The above violations must be corrected immediately. A Corrective Action Letter must be drafted with the name of your facility, the facility identification number, and your signature. The letter must be received by my office on, or before March 3, 2025. If a compliance letter is not received by my office by March 3, 2025, a return visit may be conducted to ensure the violations cited have been corrected or addressed. The following information must be included in your compliance letter: • Each violation numbers. • How you corrected each violation. • The name of your center. • Facility ID number. • Date. • Title of the person who signs the letter. Please include accompanying documentation of compliance. The letter can be emailed to rena.mccaffrey@dhhs.nc.gov. You and your staff were provided with an opportunity to ask questions regarding interpretation and implementation of all child care requirements. Child care licensing rules and regulations are established to ensure a safe and healthy environment for children in care. Therefore, it is important for you to be knowledgeable of all of the licensing requirements that apply to your program. It is your responsibility to always maintain compliance with all the applicable laws and rules. The best way for you to make sure that you meet all requirements is to periodically review the child care law and rules. Both are available on the DCDEE website https://ncchildcare.ncdhhs.gov/ on the home page under the ‘Services’ tab. Technical Assistance: Today, we discussed that all staff must have Recognized and Responding to Suspicions of Maltreatment within 90 days of hire date. All staff must complete the required hours of in-service training each year. Reminders: P. Myers -8 hours in-service training. S. Hanes -10 hours in-service training. R. Caudle- 8 hours in-service. S. Freeman- 13 hours in-service. C. Sink- 9.5 hours in-service E. Robbin- 3 hours in-service. H. Shrewsbury -10.5 hours in-service. S. Everhart -needs to complete Recognizing and Responding to Suspicions of Maltreatment. UP-DATES: Checkout our “What’s New” at DCDEE website https://ncchildcare.ncdhhs.gov. COVID-19 INFORMATION: Please check our website for the latest Covid-19 information. DCDEE website https://ncchildcare.ncdhhs.gov. RESOURCES: -The Health and Safety Trainings are being offered on the Division’s website. Under the “SERVICES” tab look for “DCDEE Moodle”. These training courses are free, and participants will receive training certificates when completed. -For other upcoming training opportunities please visit CCSA’s website at: https://www.childcareservices.org/programs/ccrr/professional-development/ -Child care programs can order free posters from the NC Child Care Health and Safety Resource Center at https://healthychildcare.unc.edu/. -For information on recalls regarding children’s products, food, medicine, and other products please visit www.recalls.gov. You can also sign up for e-mail alerts for recalled products at this site. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Thank you for your assistance during today’s visit. If you have further questions or concerns, I can be reached at rena.mccaffrey@dhhs.nc.gov, or by calling 336-580-5670. You may also contact my supervisor, Kaye Adkins at kaye.adkins@dhhs.nc.gov. Thank you for all that you do to serve the children and families of North Carolina. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0803 · Violation

Name of Operation: TYRO LEARNING CENTER Facility ID: 29000335 Consultant: TURKESSHA CASTERLOW Operation Type: Center Case Number: Visit Date: 9/25/2024 Number Present: 45 Completed Date: 9/25/2024 Age: From 0 To 4 Total Minutes: 140 Time In: 09:25 AM Time Out: 11:45 AM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's Routine Unannounced visit was to monitor compliance for applicable childcare requirements. This facility currently operates with a Five-Star Child Care License that was issued on March 16, 2020. The last Sanitation inspection was conducted on January 2, 2024, and received a “Superior” classification and (2) demerits. Today Child Care Consultant, Rena McCaffrey assisted me with this visit. The last Fire Inspection was conducted on August 5, 2024, and the facility was approved for daytime care only. The last Fire Drill was conducted on August 13, 2024. The last Lock Down/ Shelter-in-Place was on July 13, 2024. The last Playground Inspection was conducted on August 13, 2024. Upon arrival, we were greeted by the director, Melissa Smith. We stated the purpose of our visit and assisted us on a walkthrough of the facility. Attendance was documented, and observations made. The children were observed participating in routines, indoor free play, and outdoor activities. Today, a partial assessment of applicable childcare requirements was conducted, which included license posted, permit restrictions, supervision, staff/child ratio, qualified criminal background checks, staff training and general safety and review of medication. The following violations were observed during today’s visit. Violation Number Comment Rule 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. Mylicon gas drops authorization form was expired. 10A NCAC 09 .0803(1)(a & b) 843 A drug or medicine was administered after its expiration date. Aquaphor diaper cream expired 5/20/24. 10A NCAC 09 .0803(1)(d) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. H. Shrewsbury and A. Marshall did not receive Orientation within two weeks. .1101(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. F. Abbot does not have a current First Aid certificate. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. F. Abbot does not have a current CPR certification. .1102(d) 1065 Child care providers scheduled to work in the infant room, did not complete ITS-SIDS training within two months of employment or did not complete the training every three years. Child care administrators did not complete the ITS-SIDS training within 90 days of employment and every three years thereafter. A. Hartley does not have ITS-SIDS training. .1102(f) 1757 A valid qualification letter was not on file and available to review at the facility. H. Shrewsbury did not have a qualification letter in her file. This was corrected during the visit. G.S. 110-90.2(b) & (d) & .2703(e) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. Staff medical information was included in the staff's personnel file. .0701(d) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. C. Sink did not complete Recognizing and Responding to Suspicions of Child Maltreatment within 90 days. .1102(g) The above violations must be corrected immediately. A Corrective Action Letter must be drafted with the name of your facility, the facility identification number, and your signature. The letter must be received to your consultant on, or before October 8, 2024. The letter should include each item number of noncompliance cited, describe how and when the violations were corrected. Please include accompanying documentation of compliance. The letter can be emailed to rena.mccaffrey@dhhs.nc.gov. Technical Assistance: Expired Medication and expired permission forms should be checked by teachers on a weekly basis. All Staff Medical information must be in a separate file. First Aid, CPR, ITS-SIDS, and Staff Orientation can be charted by a graph to monitor expiration dates easily. Qualification letters must be obtained prior to the first day of employment. Resources: Be sure to check out the What's New tab on the DCDEE website. Check the updated information on Covid 19. Please sure that you stay updated regarding the new Child Care Laws from January 2024. Thank you for your assistance during today’s visit. If you have further questions or concerns, You can reach Rena at rena.mccaffrey@dhhs.nc.gov or by calling; 336-580-5670. You may also contact my supervisor, Kaye Adkins at kaye.adkins@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0803 · Violation

Name of Operation: TYRO LEARNING CENTER Facility ID: 29000335 Consultant: TURKESSHA CASTERLOW Operation Type: Center Case Number: Visit Date: 9/25/2024 Number Present: 45 Completed Date: 9/25/2024 Age: From 0 To 4 Total Minutes: 140 Time In: 09:25 AM Time Out: 11:45 AM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's Routine Unannounced visit was to monitor compliance for applicable childcare requirements. This facility currently operates with a Five-Star Child Care License that was issued on March 16, 2020. The last Sanitation inspection was conducted on January 2, 2024, and received a “Superior” classification and (2) demerits. Today Child Care Consultant, Rena McCaffrey assisted me with this visit. The last Fire Inspection was conducted on August 5, 2024, and the facility was approved for daytime care only. The last Fire Drill was conducted on August 13, 2024. The last Lock Down/ Shelter-in-Place was on July 13, 2024. The last Playground Inspection was conducted on August 13, 2024. Upon arrival, we were greeted by the director, Melissa Smith. We stated the purpose of our visit and assisted us on a walkthrough of the facility. Attendance was documented, and observations made. The children were observed participating in routines, indoor free play, and outdoor activities. Today, a partial assessment of applicable childcare requirements was conducted, which included license posted, permit restrictions, supervision, staff/child ratio, qualified criminal background checks, staff training and general safety and review of medication. The following violations were observed during today’s visit. Violation Number Comment Rule 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. Mylicon gas drops authorization form was expired. 10A NCAC 09 .0803(1)(a & b) 843 A drug or medicine was administered after its expiration date. Aquaphor diaper cream expired 5/20/24. 10A NCAC 09 .0803(1)(d) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. H. Shrewsbury and A. Marshall did not receive Orientation within two weeks. .1101(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. F. Abbot does not have a current First Aid certificate. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. F. Abbot does not have a current CPR certification. .1102(d) 1065 Child care providers scheduled to work in the infant room, did not complete ITS-SIDS training within two months of employment or did not complete the training every three years. Child care administrators did not complete the ITS-SIDS training within 90 days of employment and every three years thereafter. A. Hartley does not have ITS-SIDS training. .1102(f) 1757 A valid qualification letter was not on file and available to review at the facility. H. Shrewsbury did not have a qualification letter in her file. This was corrected during the visit. G.S. 110-90.2(b) & (d) & .2703(e) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. Staff medical information was included in the staff's personnel file. .0701(d) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. C. Sink did not complete Recognizing and Responding to Suspicions of Child Maltreatment within 90 days. .1102(g) The above violations must be corrected immediately. A Corrective Action Letter must be drafted with the name of your facility, the facility identification number, and your signature. The letter must be received to your consultant on, or before October 8, 2024. The letter should include each item number of noncompliance cited, describe how and when the violations were corrected. Please include accompanying documentation of compliance. The letter can be emailed to rena.mccaffrey@dhhs.nc.gov. Technical Assistance: Expired Medication and expired permission forms should be checked by teachers on a weekly basis. All Staff Medical information must be in a separate file. First Aid, CPR, ITS-SIDS, and Staff Orientation can be charted by a graph to monitor expiration dates easily. Qualification letters must be obtained prior to the first day of employment. Resources: Be sure to check out the What's New tab on the DCDEE website. Check the updated information on Covid 19. Please sure that you stay updated regarding the new Child Care Laws from January 2024. Thank you for your assistance during today’s visit. If you have further questions or concerns, You can reach Rena at rena.mccaffrey@dhhs.nc.gov or by calling; 336-580-5670. You may also contact my supervisor, Kaye Adkins at kaye.adkins@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: TYRO LEARNING CENTER Facility ID: 29000335 Consultant: TURKESSHA CASTERLOW Operation Type: Center Case Number: Visit Date: 9/25/2024 Number Present: 45 Completed Date: 9/25/2024 Age: From 0 To 4 Total Minutes: 140 Time In: 09:25 AM Time Out: 11:45 AM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's Routine Unannounced visit was to monitor compliance for applicable childcare requirements. This facility currently operates with a Five-Star Child Care License that was issued on March 16, 2020. The last Sanitation inspection was conducted on January 2, 2024, and received a “Superior” classification and (2) demerits. Today Child Care Consultant, Rena McCaffrey assisted me with this visit. The last Fire Inspection was conducted on August 5, 2024, and the facility was approved for daytime care only. The last Fire Drill was conducted on August 13, 2024. The last Lock Down/ Shelter-in-Place was on July 13, 2024. The last Playground Inspection was conducted on August 13, 2024. Upon arrival, we were greeted by the director, Melissa Smith. We stated the purpose of our visit and assisted us on a walkthrough of the facility. Attendance was documented, and observations made. The children were observed participating in routines, indoor free play, and outdoor activities. Today, a partial assessment of applicable childcare requirements was conducted, which included license posted, permit restrictions, supervision, staff/child ratio, qualified criminal background checks, staff training and general safety and review of medication. The following violations were observed during today’s visit. Violation Number Comment Rule 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. Mylicon gas drops authorization form was expired. 10A NCAC 09 .0803(1)(a & b) 843 A drug or medicine was administered after its expiration date. Aquaphor diaper cream expired 5/20/24. 10A NCAC 09 .0803(1)(d) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. H. Shrewsbury and A. Marshall did not receive Orientation within two weeks. .1101(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. F. Abbot does not have a current First Aid certificate. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. F. Abbot does not have a current CPR certification. .1102(d) 1065 Child care providers scheduled to work in the infant room, did not complete ITS-SIDS training within two months of employment or did not complete the training every three years. Child care administrators did not complete the ITS-SIDS training within 90 days of employment and every three years thereafter. A. Hartley does not have ITS-SIDS training. .1102(f) 1757 A valid qualification letter was not on file and available to review at the facility. H. Shrewsbury did not have a qualification letter in her file. This was corrected during the visit. G.S. 110-90.2(b) & (d) & .2703(e) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. Staff medical information was included in the staff's personnel file. .0701(d) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. C. Sink did not complete Recognizing and Responding to Suspicions of Child Maltreatment within 90 days. .1102(g) The above violations must be corrected immediately. A Corrective Action Letter must be drafted with the name of your facility, the facility identification number, and your signature. The letter must be received to your consultant on, or before October 8, 2024. The letter should include each item number of noncompliance cited, describe how and when the violations were corrected. Please include accompanying documentation of compliance. The letter can be emailed to rena.mccaffrey@dhhs.nc.gov. Technical Assistance: Expired Medication and expired permission forms should be checked by teachers on a weekly basis. All Staff Medical information must be in a separate file. First Aid, CPR, ITS-SIDS, and Staff Orientation can be charted by a graph to monitor expiration dates easily. Qualification letters must be obtained prior to the first day of employment. Resources: Be sure to check out the What's New tab on the DCDEE website. Check the updated information on Covid 19. Please sure that you stay updated regarding the new Child Care Laws from January 2024. Thank you for your assistance during today’s visit. If you have further questions or concerns, You can reach Rena at rena.mccaffrey@dhhs.nc.gov or by calling; 336-580-5670. You may also contact my supervisor, Kaye Adkins at kaye.adkins@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0803 · Violation

Name of Operation: TYRO LEARNING CENTER Facility ID: 29000335 Consultant: RENA MCCAFFREY Operation Type: Center Case Number: Visit Date: 10/19/2023 Number Present: 47 Completed Date: 10/19/2023 Age: From 0 To 5 Total Minutes: 155 Time In: 09:20 AM Time Out: 11:55 AM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's Routine Unannounced visit was to monitor compliance for applicable child care requirements. This facility currently operates with a Five-Star Child Care License that was issued on March 16, 2020. The last Sanitation inspection was conducted on March 22, 2023, and received a “Superior” classification and (7) demerits. The last Fire Inspection was conducted on June 14, 2023, and the facility was approved for daytime care only. The last Fire Drill was conducted on October 12, 2023. The last Lock Down/ Shelter-in-Place was on October 6, 2023. The last Playground Inspection was conducted on October 12, 2023. Upon arrival, I was greeted by the director, Melissa Smith. I stated the purpose of my visit and was assisted on a walk-through of the facility, where attendance was documented, and observations made. The children were observed participating in routines, indoor free play, and outdoor activities. Today, a partial assessment of applicable child care requirements was conducted, which included license posted, permit restrictions, supervision, staff/child ratio, qualified criminal background checks, staff training and general safety. The following violations were observed during today’s visit. Violation Number Comment Rule 824 Outdoor play area was not enclosed by fence with a minimum height of 4 feet. The top of the fence, less than six feet, was not free from protrusions. The fence area to the back right corner measured less than 4 ft. high. GS 110-91(6); .0605((i) 843 A drug or medicine was administered after its expiration date. Several diaper creams and sunscreens permission forms were out of date and being administered to the children. 10A NCAC 09 .0803(1)(d) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Four staff did not have any orientation given to them within the first 6 weeks of training. .1101(a) 1867 The depth of the loose surfacing was not based on critical height of the equipment. The mulch in the older pre-k playground area measured one inch deep. This is a repeat violation. .0605(k)(1-4) The above violations must be corrected immediately. A Corrective Action Letter must be drafted with the name of your facility, the facility identification number, and your signature. The letter must be received by my office on, or before November 1, 2023. The letter should include each item number of noncompliance cited, describe how and when the violations were corrected. Please include accompanying documentation of compliance. The letter can be emailed to rena.mccaffrey@dhhs.nc.gov . If a compliance letter is not received by my office by November 1, 2023, a return visit may be conducted to ensure the violations cited have been corrected or addressed. Additional violation may be documented if each violation has not been properly corrected or otherwise addressed. Please be aware that any information received during this monitoring visit and any violations cited may be included in any future administrative actions. Violations of child care requirements, particularly repeated violations, could result in a civil penalty and/or administrative action that could jeopardize the status of the license for the child care facility. You and your staff were provided with an opportunity to ask questions regarding interpretation and implementation of all child care requirements. Child care licensing rules and regulations are established to ensure a safe and healthy environment for children in care. Therefore, it is important for you to be knowledgeable of all of the licensing requirements that apply to your program. It is your responsibility to always maintain compliance with all of the applicable laws and rules. The best way for you to make sure that you are meeting all requirements is to periodically review the child care law and rules. Both are available on the DCDEE website https://ncchildcare.ncdhhs.gov/ on the home page under the ‘Services’ tab. Technical Assistance: Today the director discussed with me how there is an order of rubber mulch coming on October 23, 2023. The mulch is one inch deep and this is a repeat violation. The fence in the back of the on the right corner is under 4 ft. deep due to the mulch being pushed back by water coming into the playground area. The center director is working on having the water redirected away from the playground and having the fence raised to 5 feet. Reminder that all medication is to be placed in a separate file from the staffs main file. UPDATES: -CBC qualifying letters are now valid for five (5) years regardless of the date of issue. New letters will not be sent out. -Current rated licenses are still in a ‘hold harmless’ state until June 2024. The Division has determined that your facility is in Cohort 1. This means your preparation year is from July 1, 2023, through June 30, 2024. Your reassessment year is from July 1, 2024, through June 30, 2025. Please make sure all staff members’ education is in “Works” for your upcoming reassessment. You can visit NCRLAP.com for resources and videos to prepare for this assessment. RESOURCES: -The Health and Safety Trainings are now being offered on the Division’s website. Under the “SERVICES” tab look for “DCDEE Moodle”. These trainings are free, and participants will receive training certificates when completed. MOODLE: Any teachers current or new hires can test out of NCECC by accessing the link below and placing in their username and password. You must receive a score of 80% or higher and can only be taken twice. If you fail twice you must enroll in an EDU 119 course at a local community college. https://www.dcdee.moodle.nc.gov/ -For other upcoming ongoing training opportunities please visit your local Smart Start agency at: https://partnershipforchildren.org/ . -Child care programs can order free posters from the NC Child Care Health and Safety Resource Center at https://healthychildcare.unc.edu/. -Child Care Aware® of America is a nonprofit organization that works directly with child care agencies and families. They are the third-party administrator that serves and supports eligible military families through the Child Care Fee Assistance programs. They manage the administration of the MCCYN-PLUS program. For more information, visit: https://www.childcareaware.org. -On March 13, 2023, the Military Child Care in Your Neighborhood-PLUS (MCCYN-PLUS) initiative launches in North Carolina to make it easier for military families to access and afford quality child care from community providers. https://www.militaryonesource.mil/parenting/child-care/mccyn-plus-child-care-program/ -Navy families only: The Navy MCCYN Child Care Fee Assistance Program administers the MCCYN program for Navy families. Navy families can visit the following website for additional information: https://public.militarychildcare.csd.disa.mil/mccu/ui/#/navy. -For information on recalls regarding children’s products, food, medicine, and other products please visit www.recalls.gov. You can also sign up for e-mail alerts for recalled products at this site. -Please continue to visit DCDEE’s website to get the latest COVID-19 information for child care. Thank you for your assistance during today’s visit. If you have further questions or concerns, I can be reached at rena.mccaffrey@dhhs.nc.gov or by calling; 336-580-5670. You may also contact my supervisor, Kaye Adkins at kaye.adkins@dhhs.nc.gov. Thank you for all that you do, to serve the children and families of North Carolina. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: TYRO LEARNING CENTER Facility ID: 29000335 Consultant: RENA MCCAFFREY Operation Type: Center Case Number: Visit Date: 10/19/2023 Number Present: 47 Completed Date: 10/19/2023 Age: From 0 To 5 Total Minutes: 155 Time In: 09:20 AM Time Out: 11:55 AM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's Routine Unannounced visit was to monitor compliance for applicable child care requirements. This facility currently operates with a Five-Star Child Care License that was issued on March 16, 2020. The last Sanitation inspection was conducted on March 22, 2023, and received a “Superior” classification and (7) demerits. The last Fire Inspection was conducted on June 14, 2023, and the facility was approved for daytime care only. The last Fire Drill was conducted on October 12, 2023. The last Lock Down/ Shelter-in-Place was on October 6, 2023. The last Playground Inspection was conducted on October 12, 2023. Upon arrival, I was greeted by the director, Melissa Smith. I stated the purpose of my visit and was assisted on a walk-through of the facility, where attendance was documented, and observations made. The children were observed participating in routines, indoor free play, and outdoor activities. Today, a partial assessment of applicable child care requirements was conducted, which included license posted, permit restrictions, supervision, staff/child ratio, qualified criminal background checks, staff training and general safety. The following violations were observed during today’s visit. Violation Number Comment Rule 824 Outdoor play area was not enclosed by fence with a minimum height of 4 feet. The top of the fence, less than six feet, was not free from protrusions. The fence area to the back right corner measured less than 4 ft. high. GS 110-91(6); .0605((i) 843 A drug or medicine was administered after its expiration date. Several diaper creams and sunscreens permission forms were out of date and being administered to the children. 10A NCAC 09 .0803(1)(d) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Four staff did not have any orientation given to them within the first 6 weeks of training. .1101(a) 1867 The depth of the loose surfacing was not based on critical height of the equipment. The mulch in the older pre-k playground area measured one inch deep. This is a repeat violation. .0605(k)(1-4) The above violations must be corrected immediately. A Corrective Action Letter must be drafted with the name of your facility, the facility identification number, and your signature. The letter must be received by my office on, or before November 1, 2023. The letter should include each item number of noncompliance cited, describe how and when the violations were corrected. Please include accompanying documentation of compliance. The letter can be emailed to rena.mccaffrey@dhhs.nc.gov . If a compliance letter is not received by my office by November 1, 2023, a return visit may be conducted to ensure the violations cited have been corrected or addressed. Additional violation may be documented if each violation has not been properly corrected or otherwise addressed. Please be aware that any information received during this monitoring visit and any violations cited may be included in any future administrative actions. Violations of child care requirements, particularly repeated violations, could result in a civil penalty and/or administrative action that could jeopardize the status of the license for the child care facility. You and your staff were provided with an opportunity to ask questions regarding interpretation and implementation of all child care requirements. Child care licensing rules and regulations are established to ensure a safe and healthy environment for children in care. Therefore, it is important for you to be knowledgeable of all of the licensing requirements that apply to your program. It is your responsibility to always maintain compliance with all of the applicable laws and rules. The best way for you to make sure that you are meeting all requirements is to periodically review the child care law and rules. Both are available on the DCDEE website https://ncchildcare.ncdhhs.gov/ on the home page under the ‘Services’ tab. Technical Assistance: Today the director discussed with me how there is an order of rubber mulch coming on October 23, 2023. The mulch is one inch deep and this is a repeat violation. The fence in the back of the on the right corner is under 4 ft. deep due to the mulch being pushed back by water coming into the playground area. The center director is working on having the water redirected away from the playground and having the fence raised to 5 feet. Reminder that all medication is to be placed in a separate file from the staffs main file. UPDATES: -CBC qualifying letters are now valid for five (5) years regardless of the date of issue. New letters will not be sent out. -Current rated licenses are still in a ‘hold harmless’ state until June 2024. The Division has determined that your facility is in Cohort 1. This means your preparation year is from July 1, 2023, through June 30, 2024. Your reassessment year is from July 1, 2024, through June 30, 2025. Please make sure all staff members’ education is in “Works” for your upcoming reassessment. You can visit NCRLAP.com for resources and videos to prepare for this assessment. RESOURCES: -The Health and Safety Trainings are now being offered on the Division’s website. Under the “SERVICES” tab look for “DCDEE Moodle”. These trainings are free, and participants will receive training certificates when completed. MOODLE: Any teachers current or new hires can test out of NCECC by accessing the link below and placing in their username and password. You must receive a score of 80% or higher and can only be taken twice. If you fail twice you must enroll in an EDU 119 course at a local community college. https://www.dcdee.moodle.nc.gov/ -For other upcoming ongoing training opportunities please visit your local Smart Start agency at: https://partnershipforchildren.org/ . -Child care programs can order free posters from the NC Child Care Health and Safety Resource Center at https://healthychildcare.unc.edu/. -Child Care Aware® of America is a nonprofit organization that works directly with child care agencies and families. They are the third-party administrator that serves and supports eligible military families through the Child Care Fee Assistance programs. They manage the administration of the MCCYN-PLUS program. For more information, visit: https://www.childcareaware.org. -On March 13, 2023, the Military Child Care in Your Neighborhood-PLUS (MCCYN-PLUS) initiative launches in North Carolina to make it easier for military families to access and afford quality child care from community providers. https://www.militaryonesource.mil/parenting/child-care/mccyn-plus-child-care-program/ -Navy families only: The Navy MCCYN Child Care Fee Assistance Program administers the MCCYN program for Navy families. Navy families can visit the following website for additional information: https://public.militarychildcare.csd.disa.mil/mccu/ui/#/navy. -For information on recalls regarding children’s products, food, medicine, and other products please visit www.recalls.gov. You can also sign up for e-mail alerts for recalled products at this site. -Please continue to visit DCDEE’s website to get the latest COVID-19 information for child care. Thank you for your assistance during today’s visit. If you have further questions or concerns, I can be reached at rena.mccaffrey@dhhs.nc.gov or by calling; 336-580-5670. You may also contact my supervisor, Kaye Adkins at kaye.adkins@dhhs.nc.gov. Thank you for all that you do, to serve the children and families of North Carolina. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times