10A NCAC 09 .0601 · Violation

Name of Operation: Childcare Network #164 Facility ID: 34001418 Consultant: JENNIFER DAVIS Operation Type: Center Case Number: 0326-010L Visit Date: 3/5/2026 Number Present: 130 Completed Date: 3/5/2026 Age: From 0 To 5 Total Minutes: 145 Time In: 09:35 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Self Report Announced/Unannounced: Unannounced The purpose of today’s visit was to obtain information related to a self-report received by the Division. During the visit, I discussed the information with Thedra France, administrator and additional staff members. Ms. France accompanied me on a walk-through of the facility. There is a concern regarding supervision and safe environment. Based on information obtained, the following was determined: Ms. France self-reported an incident that occurred at the facility on 2/18/2026. When a group of two-year old children were lining up inside when coming in from the playground, a staff member came out of the kitchen door and when it closed, a child’s fingers got caught in the door. I observed the door and area where the incident occurred today. I interviewed five staff members today regarding the incident. It was determined that there were three staff with a group of two-year-old children in the hallway as well as a therapist. Staff reported that one staff member briefly opened the kitchen door and stuck her head in the kitchen but did not go totally into the kitchen. When the staff member stepped back out, the door closed on the child’s fingers. Staff reported that the staff member had to get the key to unlock the door to release the child’s fingers. I observed the kitchen door today and it is a self-closing door that has to be unlocked with a key to enter the kitchen area. To prevent it from reoccurring again, Ms. France stated she has worked with the teachers on a different way to enter the building when coming into the building from outside. She stated that she has instructed the teachers to instead of lining up near the kitchen door, the teachers should have the children sit down as they come in on the opposite wall. I also observed four(4) groups of children go out on the playground and two groups come back inside today. Ms. France stated that the corporate policy is that an administrative staff member has to conduct a headcount any time that children leave the classroom to go out on the playground and when they come back inside. I observed six(6) door pinch guards on classroom doors today. There was not a door pinch guard on the kitchen door. Ms. France stated that the doors that do not have them are due to them being broken. The allegation regarding supervision was not confirmed. The allegation regarding safe environment was confirmed. Limited monitoring of child care requirements occurred during today’s visit. The following violation was cited during the visit today: Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. A teacher opened the kitchen door and when it closed a child's fingers were caught in the door which resulted in a broken finger and two fingernails being removed. 10A NCAC 09 .0601(a) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. The violation was corrected and observed by the consultant during the visit. Additional Information: -There are door pinch guards that can also be used to prevent fingers from getting caught in the doors. Ms. France ordered additional door pinch guards during the visit to add to the doors that do not have then including the kitchen door. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. I will make a follow-up visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Jennifer Davis, Child Care Consultant 336-317-5041 jennifer.davis@dhhs.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

NC GS 110-90 · Violation

Name of Operation: Childcare Network #164 Facility ID: 34001418 Consultant: JENNIFER DAVIS Operation Type: Center Case Number: 0326-010L Visit Date: 3/5/2026 Number Present: 130 Completed Date: 3/5/2026 Age: From 0 To 5 Total Minutes: 145 Time In: 09:35 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Self Report Announced/Unannounced: Unannounced The purpose of today’s visit was to obtain information related to a self-report received by the Division. During the visit, I discussed the information with Thedra France, administrator and additional staff members. Ms. France accompanied me on a walk-through of the facility. There is a concern regarding supervision and safe environment. Based on information obtained, the following was determined: Ms. France self-reported an incident that occurred at the facility on 2/18/2026. When a group of two-year old children were lining up inside when coming in from the playground, a staff member came out of the kitchen door and when it closed, a child’s fingers got caught in the door. I observed the door and area where the incident occurred today. I interviewed five staff members today regarding the incident. It was determined that there were three staff with a group of two-year-old children in the hallway as well as a therapist. Staff reported that one staff member briefly opened the kitchen door and stuck her head in the kitchen but did not go totally into the kitchen. When the staff member stepped back out, the door closed on the child’s fingers. Staff reported that the staff member had to get the key to unlock the door to release the child’s fingers. I observed the kitchen door today and it is a self-closing door that has to be unlocked with a key to enter the kitchen area. To prevent it from reoccurring again, Ms. France stated she has worked with the teachers on a different way to enter the building when coming into the building from outside. She stated that she has instructed the teachers to instead of lining up near the kitchen door, the teachers should have the children sit down as they come in on the opposite wall. I also observed four(4) groups of children go out on the playground and two groups come back inside today. Ms. France stated that the corporate policy is that an administrative staff member has to conduct a headcount any time that children leave the classroom to go out on the playground and when they come back inside. I observed six(6) door pinch guards on classroom doors today. There was not a door pinch guard on the kitchen door. Ms. France stated that the doors that do not have them are due to them being broken. The allegation regarding supervision was not confirmed. The allegation regarding safe environment was confirmed. Limited monitoring of child care requirements occurred during today’s visit. The following violation was cited during the visit today: Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. A teacher opened the kitchen door and when it closed a child's fingers were caught in the door which resulted in a broken finger and two fingernails being removed. 10A NCAC 09 .0601(a) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. The violation was corrected and observed by the consultant during the visit. Additional Information: -There are door pinch guards that can also be used to prevent fingers from getting caught in the doors. Ms. France ordered additional door pinch guards during the visit to add to the doors that do not have then including the kitchen door. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. I will make a follow-up visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Jennifer Davis, Child Care Consultant 336-317-5041 jennifer.davis@dhhs.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: Childcare Network #164 Facility ID: 34001418 Consultant: JENNIFER DAVIS Operation Type: Center Case Number: 0126-251L Visit Date: 1/30/2026 Number Present: 71 Completed Date: 1/30/2026 Age: From 0 To 12 Total Minutes: 180 Time In: 11:30 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to obtain information regarding alleged violations of childcare requirements. This visit was conducted with Thedra France, Center Administrator. The allegations is as follows: There is a concern regarding supervision. During today’s visit, the allegations were discussed with you. You had the opportunity to respond. Information shared during this visit are documented in this visit summary. Your program currently operates with a Five Star license. Restrictions include daytime care, meets enhanced space and ratios, and children under 2 ½ in rooms with direct exits only.The license was observed, and the restrictions were found in compliance. The NC Secretary of State website was reviewed on 1/30/2026 and Child Development Schools North Carolina LLC was listed as current and active. The program’s compliance history was 83% prior to today’s visit. All programs are required to maintain at least 75% compliance. Today, the following items were monitored: • Supervision • Staff / Child Ratio • Adequate / Approved Space • License Posted • Permit Restrictions Allegation #1: There is a concern regarding supervision in the classroom space for wrap-around care for children ages five and six years. Observation #1: During today’s visit, I conducted a walk-through of the facility. Due to snow, the two NC Pre-K classroom spaces only had children present that are enrolled in the before/after school care. There is a concern that a child inappropriately touched another child. I observed one staff file and two children’s files. I interviewed two staff members. Staff were aware of an incident that occurred on January 2, 2026. Staff reported that children were in free play in the classroom. The staff member that she works in the afternoon care with children ages five(5) and six(6) years, stated that she observed a child in the dramatic play area pop a child on the bottom with their hand 3 or 4 times. She stated she immediately called the office to see if someone could step into the classroom to assist her while she took the child to the administrator’s office. The administrator and staff member in the classroom stated that the child was brought to the office and they talked with her regarding the behavior. Staff stated that the child was brought back to the classroom and continued to play in the dramatic play center and there were no additional issues. The staff member stated that they discussed the incident with each child's mother. The staff member that works in the classroom space also stated that she had also witnessed the same behavior with another child prior to the incident but was unsure of date. I observed one staff member statement. The center director stated that camera footage was not available due to it being livefeed and not recorded. The investigation will continue. You will receive written notification from the Division of Child Development and Early Education at the conclusion of the investigation. The following violation was cited during today’s visit: Violation Number Comment Rule 1445 All group leaders were not at least 18 years of age, have a high school diploma, and/or had not completed Basic School Age Care (BSAC) training. One group leader had not completed the BSAC training within three(3) months of hire. .2510(c) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before 2/13/2026. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to jennifer.davis@dhhs.nc.gov . If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance discussed during today’s visit: • Staff working with school-age children should have BSAC training within three(3) months of hire. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Jennifer Davis, Child Care Consultant, at 336-317-5041 or jennifer.davis@dhhs.nc.gov or (Pam Hauser, Supervisor, (336)317-5003, pamela.hauser@dhhs.nc.gov if you have questions. For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .0902 · Violation

Name of Operation: Childcare Network #164 Facility ID: 34001418 Consultant: JENNIFER DAVIS Operation Type: Center Case Number: Visit Date: 12/15/2025 Number Present: 126 Completed Date: 12/15/2025 Age: From 0 To 5 Total Minutes: 375 Time In: 09:15 AM Time Out: 03:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced An unannounced annual compliance visit was conducted at this childcare center to monitor compliance with applicable childcare requirements. This visit was conducted by Jennifer Davis, childcare consultant, with Thedra Francis, center administrator. Your program currently operates with a Five Star license. Restrictions include daytime care, meets enhanced space and ratios, and children under 2 ½ in rooms with direct exits only. The license was observed, and the restrictions were found in compliance. The NC Secretary of State website was reviewed on 12/14/2025 and Child Development Schools North Carolina LLC was listed as current and active. The program’s compliance history was 83% prior to today’s visit. All programs are required to maintain at least 75% compliance. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed staff/child interactions today. I observed children in free play, art activities and routine care. I observed materials and activities that were available to the children in the classrooms. Your program was also monitored for compliance with implementing an approved curriculum as required for all four- and five-star licensed facilities where four-year-old children are enrolled. Your facility uses High Reach Learning and Creative Curriculum. A sanitation inspection was completed 12/23/2024 with an Approved classification. The last fire inspection was conducted 1/16/2025. Program records and required postings were monitored. A fire drill was conducted on 11/24/2025. A shelter-in-place drill was documented on 12/8/2025 . An outdoor inspection was documented on 11/24/2025. Staff files and children’s records were monitored per DCDEE procedures. Nutrition requirements were monitored per DCDEE procedures. Storage of hazardous items was monitored today. Storage and administration of medication were monitored. Medication authorization was monitored. You stated that you do provide transportation in the mornings to one school and to three schools in the afternoon.. During today’s visit, I monitored emergency information, permission to transport forms for all children being transported, and the bus log. I observed a fire extinguisher on both vehicles and one first aid kit on one of the vehicles. I monitored two vehicles today. I observed two Chevrolet minibuses, license tag WXV-7010 and ELA-7364. The vehicles were in good repair, had working seatbelts and were current on the inspection and insurance. There are two NC Pre-K classrooms. Requirements will be monitored at the next visit. Your program was also monitored for compliance with implementing an approved curriculum as required for all four- and five-star licensed facilities where four-year-old children are enrolled. Your facility uses Creative Curriculum and High Reach Learning. The following violations were cited during today’s visit: Violation Number Comment Rule 415 A current schedule was not posted for each group of children for reference. A current schedule was not posted for the school-age group of children. GS 110-91(12);.0508(a) 488 For children under three years of age, materials were not offered in sufficient quantity to allow all children to use them at some time during the day and to allow for a range of choices. In the space for Toddler I, there was not sufficient pots/pans/plates for the dramatic play area. .0510(e)(3) 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. One(1) infant feeding plan was not posted in Space 3. 10A NCAC 09 .0902(a) 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. In the Space for KPA, there was a board on the wall with chipping paint, and a damaged doorframe for the bathroom that needs repair. In the space for NC Pre-K 1, there was a pipe on the bathroom wall that had chipping paint. 15A NCAC 18A .2825(a) 705 Equipment and furnishings were not sturdy, stable and free of hazards. In the space for Toddler II, there was a loose faucet on the sink used for handwashing. In the space for KPA, there was a torn cover for the cots and a damaged book shelf. Additionally in KPA, there were wooden letters with chipping paint that were removed during the visit.In the space for NC Pre-K 1, there was a chipped counter in the bathroom. In the space for NC Pre-K 2, there was a broken bin that was removed during the visit. In the space for Three's I, there was a damaged kitchen set with broken doors in dramatic play and blocks with chipping paint that were removed during the visit. In the space for Three's II, there was a damaged bookcase and blocks with chipping paint that were removed during the visit. In the space for children age two, there was a torn couch and a kitchen set with metal hinges from broken doors. On the toddler playground, the stationary equipment had stairs that showing signs of rust on the steps and peeling paint on the sides of the steps. .0601(c) 811 Potentially hazardous items including but not limited to power tools, nails, chemicals, propane stoves, lawn mowers, gasoline, or kerosene were not stored in locked areas, removed from the premises, or made inaccessible to children. In the space for toddlers, there were 3 staff purses stored on the unlocked bathroom floor. This was corrected during the visit. In the space for children age two, there was a screw protruding from the wall. In the space for KPA, there were broken wires on battery operated lights on the door that were removed during the visit. .0604(a) 1115 First aid kit and/or fire extinguisher was not located in vehicle; kit and/or extinguisher was not mounted or secured if in passenger area. A first aid kit was not located on the blue bus. 10A NCAC 09 .1003(c) 1867 The depth of the loose surfacing was not based on critical height of the equipment. Mulch under the three pieces of stationary equipment did not meet the required six inches. .0605(k)(1-4) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. A staff member had a tb test that was older than 12 months from when the employee started. .0701(d) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before December 29, 2025. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation. You may email the letter to jennifer.davis@dhhs.nc.gov. If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance discussed during today’s visit related to violations: • Any playground equipment should be in good repair to meet manufacturer specifications. • Any materials/equipment that has chipping paint or is damaged, should be repaired/replaced or removed from the environment. • Materials in centers should be sufficient in quantity and there should be toys to rotate when they are being cleaned. • Vehicles should be regularly checked for the first aid kits and fire extinguishers. Additional Information: • We discussed the pathway options for the rated license. Ms. France stated that they are having mock assessment in January. All information can be found on the DCDEE website under "What's New". • You must notify your consultant 30 days prior to changing the ownership status of your facility. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Jennifer Davis, Child Care Consultant ( 336 ) 317-5041 jennifer.davis@dhhs.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .1003 · Violation

Name of Operation: Childcare Network #164 Facility ID: 34001418 Consultant: JENNIFER DAVIS Operation Type: Center Case Number: Visit Date: 12/15/2025 Number Present: 126 Completed Date: 12/15/2025 Age: From 0 To 5 Total Minutes: 375 Time In: 09:15 AM Time Out: 03:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced An unannounced annual compliance visit was conducted at this childcare center to monitor compliance with applicable childcare requirements. This visit was conducted by Jennifer Davis, childcare consultant, with Thedra Francis, center administrator. Your program currently operates with a Five Star license. Restrictions include daytime care, meets enhanced space and ratios, and children under 2 ½ in rooms with direct exits only. The license was observed, and the restrictions were found in compliance. The NC Secretary of State website was reviewed on 12/14/2025 and Child Development Schools North Carolina LLC was listed as current and active. The program’s compliance history was 83% prior to today’s visit. All programs are required to maintain at least 75% compliance. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed staff/child interactions today. I observed children in free play, art activities and routine care. I observed materials and activities that were available to the children in the classrooms. Your program was also monitored for compliance with implementing an approved curriculum as required for all four- and five-star licensed facilities where four-year-old children are enrolled. Your facility uses High Reach Learning and Creative Curriculum. A sanitation inspection was completed 12/23/2024 with an Approved classification. The last fire inspection was conducted 1/16/2025. Program records and required postings were monitored. A fire drill was conducted on 11/24/2025. A shelter-in-place drill was documented on 12/8/2025 . An outdoor inspection was documented on 11/24/2025. Staff files and children’s records were monitored per DCDEE procedures. Nutrition requirements were monitored per DCDEE procedures. Storage of hazardous items was monitored today. Storage and administration of medication were monitored. Medication authorization was monitored. You stated that you do provide transportation in the mornings to one school and to three schools in the afternoon.. During today’s visit, I monitored emergency information, permission to transport forms for all children being transported, and the bus log. I observed a fire extinguisher on both vehicles and one first aid kit on one of the vehicles. I monitored two vehicles today. I observed two Chevrolet minibuses, license tag WXV-7010 and ELA-7364. The vehicles were in good repair, had working seatbelts and were current on the inspection and insurance. There are two NC Pre-K classrooms. Requirements will be monitored at the next visit. Your program was also monitored for compliance with implementing an approved curriculum as required for all four- and five-star licensed facilities where four-year-old children are enrolled. Your facility uses Creative Curriculum and High Reach Learning. The following violations were cited during today’s visit: Violation Number Comment Rule 415 A current schedule was not posted for each group of children for reference. A current schedule was not posted for the school-age group of children. GS 110-91(12);.0508(a) 488 For children under three years of age, materials were not offered in sufficient quantity to allow all children to use them at some time during the day and to allow for a range of choices. In the space for Toddler I, there was not sufficient pots/pans/plates for the dramatic play area. .0510(e)(3) 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. One(1) infant feeding plan was not posted in Space 3. 10A NCAC 09 .0902(a) 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. In the Space for KPA, there was a board on the wall with chipping paint, and a damaged doorframe for the bathroom that needs repair. In the space for NC Pre-K 1, there was a pipe on the bathroom wall that had chipping paint. 15A NCAC 18A .2825(a) 705 Equipment and furnishings were not sturdy, stable and free of hazards. In the space for Toddler II, there was a loose faucet on the sink used for handwashing. In the space for KPA, there was a torn cover for the cots and a damaged book shelf. Additionally in KPA, there were wooden letters with chipping paint that were removed during the visit.In the space for NC Pre-K 1, there was a chipped counter in the bathroom. In the space for NC Pre-K 2, there was a broken bin that was removed during the visit. In the space for Three's I, there was a damaged kitchen set with broken doors in dramatic play and blocks with chipping paint that were removed during the visit. In the space for Three's II, there was a damaged bookcase and blocks with chipping paint that were removed during the visit. In the space for children age two, there was a torn couch and a kitchen set with metal hinges from broken doors. On the toddler playground, the stationary equipment had stairs that showing signs of rust on the steps and peeling paint on the sides of the steps. .0601(c) 811 Potentially hazardous items including but not limited to power tools, nails, chemicals, propane stoves, lawn mowers, gasoline, or kerosene were not stored in locked areas, removed from the premises, or made inaccessible to children. In the space for toddlers, there were 3 staff purses stored on the unlocked bathroom floor. This was corrected during the visit. In the space for children age two, there was a screw protruding from the wall. In the space for KPA, there were broken wires on battery operated lights on the door that were removed during the visit. .0604(a) 1115 First aid kit and/or fire extinguisher was not located in vehicle; kit and/or extinguisher was not mounted or secured if in passenger area. A first aid kit was not located on the blue bus. 10A NCAC 09 .1003(c) 1867 The depth of the loose surfacing was not based on critical height of the equipment. Mulch under the three pieces of stationary equipment did not meet the required six inches. .0605(k)(1-4) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. A staff member had a tb test that was older than 12 months from when the employee started. .0701(d) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before December 29, 2025. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation. You may email the letter to jennifer.davis@dhhs.nc.gov. If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance discussed during today’s visit related to violations: • Any playground equipment should be in good repair to meet manufacturer specifications. • Any materials/equipment that has chipping paint or is damaged, should be repaired/replaced or removed from the environment. • Materials in centers should be sufficient in quantity and there should be toys to rotate when they are being cleaned. • Vehicles should be regularly checked for the first aid kits and fire extinguishers. Additional Information: • We discussed the pathway options for the rated license. Ms. France stated that they are having mock assessment in January. All information can be found on the DCDEE website under "What's New". • You must notify your consultant 30 days prior to changing the ownership status of your facility. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Jennifer Davis, Child Care Consultant ( 336 ) 317-5041 jennifer.davis@dhhs.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: Childcare Network #164 Facility ID: 34001418 Consultant: JENNIFER DAVIS Operation Type: Center Case Number: Visit Date: 12/15/2025 Number Present: 126 Completed Date: 12/15/2025 Age: From 0 To 5 Total Minutes: 375 Time In: 09:15 AM Time Out: 03:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced An unannounced annual compliance visit was conducted at this childcare center to monitor compliance with applicable childcare requirements. This visit was conducted by Jennifer Davis, childcare consultant, with Thedra Francis, center administrator. Your program currently operates with a Five Star license. Restrictions include daytime care, meets enhanced space and ratios, and children under 2 ½ in rooms with direct exits only. The license was observed, and the restrictions were found in compliance. The NC Secretary of State website was reviewed on 12/14/2025 and Child Development Schools North Carolina LLC was listed as current and active. The program’s compliance history was 83% prior to today’s visit. All programs are required to maintain at least 75% compliance. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed staff/child interactions today. I observed children in free play, art activities and routine care. I observed materials and activities that were available to the children in the classrooms. Your program was also monitored for compliance with implementing an approved curriculum as required for all four- and five-star licensed facilities where four-year-old children are enrolled. Your facility uses High Reach Learning and Creative Curriculum. A sanitation inspection was completed 12/23/2024 with an Approved classification. The last fire inspection was conducted 1/16/2025. Program records and required postings were monitored. A fire drill was conducted on 11/24/2025. A shelter-in-place drill was documented on 12/8/2025 . An outdoor inspection was documented on 11/24/2025. Staff files and children’s records were monitored per DCDEE procedures. Nutrition requirements were monitored per DCDEE procedures. Storage of hazardous items was monitored today. Storage and administration of medication were monitored. Medication authorization was monitored. You stated that you do provide transportation in the mornings to one school and to three schools in the afternoon.. During today’s visit, I monitored emergency information, permission to transport forms for all children being transported, and the bus log. I observed a fire extinguisher on both vehicles and one first aid kit on one of the vehicles. I monitored two vehicles today. I observed two Chevrolet minibuses, license tag WXV-7010 and ELA-7364. The vehicles were in good repair, had working seatbelts and were current on the inspection and insurance. There are two NC Pre-K classrooms. Requirements will be monitored at the next visit. Your program was also monitored for compliance with implementing an approved curriculum as required for all four- and five-star licensed facilities where four-year-old children are enrolled. Your facility uses Creative Curriculum and High Reach Learning. The following violations were cited during today’s visit: Violation Number Comment Rule 415 A current schedule was not posted for each group of children for reference. A current schedule was not posted for the school-age group of children. GS 110-91(12);.0508(a) 488 For children under three years of age, materials were not offered in sufficient quantity to allow all children to use them at some time during the day and to allow for a range of choices. In the space for Toddler I, there was not sufficient pots/pans/plates for the dramatic play area. .0510(e)(3) 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. One(1) infant feeding plan was not posted in Space 3. 10A NCAC 09 .0902(a) 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. In the Space for KPA, there was a board on the wall with chipping paint, and a damaged doorframe for the bathroom that needs repair. In the space for NC Pre-K 1, there was a pipe on the bathroom wall that had chipping paint. 15A NCAC 18A .2825(a) 705 Equipment and furnishings were not sturdy, stable and free of hazards. In the space for Toddler II, there was a loose faucet on the sink used for handwashing. In the space for KPA, there was a torn cover for the cots and a damaged book shelf. Additionally in KPA, there were wooden letters with chipping paint that were removed during the visit.In the space for NC Pre-K 1, there was a chipped counter in the bathroom. In the space for NC Pre-K 2, there was a broken bin that was removed during the visit. In the space for Three's I, there was a damaged kitchen set with broken doors in dramatic play and blocks with chipping paint that were removed during the visit. In the space for Three's II, there was a damaged bookcase and blocks with chipping paint that were removed during the visit. In the space for children age two, there was a torn couch and a kitchen set with metal hinges from broken doors. On the toddler playground, the stationary equipment had stairs that showing signs of rust on the steps and peeling paint on the sides of the steps. .0601(c) 811 Potentially hazardous items including but not limited to power tools, nails, chemicals, propane stoves, lawn mowers, gasoline, or kerosene were not stored in locked areas, removed from the premises, or made inaccessible to children. In the space for toddlers, there were 3 staff purses stored on the unlocked bathroom floor. This was corrected during the visit. In the space for children age two, there was a screw protruding from the wall. In the space for KPA, there were broken wires on battery operated lights on the door that were removed during the visit. .0604(a) 1115 First aid kit and/or fire extinguisher was not located in vehicle; kit and/or extinguisher was not mounted or secured if in passenger area. A first aid kit was not located on the blue bus. 10A NCAC 09 .1003(c) 1867 The depth of the loose surfacing was not based on critical height of the equipment. Mulch under the three pieces of stationary equipment did not meet the required six inches. .0605(k)(1-4) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. A staff member had a tb test that was older than 12 months from when the employee started. .0701(d) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before December 29, 2025. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation. You may email the letter to jennifer.davis@dhhs.nc.gov. If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance discussed during today’s visit related to violations: • Any playground equipment should be in good repair to meet manufacturer specifications. • Any materials/equipment that has chipping paint or is damaged, should be repaired/replaced or removed from the environment. • Materials in centers should be sufficient in quantity and there should be toys to rotate when they are being cleaned. • Vehicles should be regularly checked for the first aid kits and fire extinguishers. Additional Information: • We discussed the pathway options for the rated license. Ms. France stated that they are having mock assessment in January. All information can be found on the DCDEE website under "What's New". • You must notify your consultant 30 days prior to changing the ownership status of your facility. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Jennifer Davis, Child Care Consultant ( 336 ) 317-5041 jennifer.davis@dhhs.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: Childcare Network #164 Facility ID: 34001418 Consultant: JENNIFER DAVIS Operation Type: Center Case Number: Visit Date: 12/15/2025 Number Present: 126 Completed Date: 12/15/2025 Age: From 0 To 5 Total Minutes: 375 Time In: 09:15 AM Time Out: 03:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced An unannounced annual compliance visit was conducted at this childcare center to monitor compliance with applicable childcare requirements. This visit was conducted by Jennifer Davis, childcare consultant, with Thedra Francis, center administrator. Your program currently operates with a Five Star license. Restrictions include daytime care, meets enhanced space and ratios, and children under 2 ½ in rooms with direct exits only. The license was observed, and the restrictions were found in compliance. The NC Secretary of State website was reviewed on 12/14/2025 and Child Development Schools North Carolina LLC was listed as current and active. The program’s compliance history was 83% prior to today’s visit. All programs are required to maintain at least 75% compliance. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed staff/child interactions today. I observed children in free play, art activities and routine care. I observed materials and activities that were available to the children in the classrooms. Your program was also monitored for compliance with implementing an approved curriculum as required for all four- and five-star licensed facilities where four-year-old children are enrolled. Your facility uses High Reach Learning and Creative Curriculum. A sanitation inspection was completed 12/23/2024 with an Approved classification. The last fire inspection was conducted 1/16/2025. Program records and required postings were monitored. A fire drill was conducted on 11/24/2025. A shelter-in-place drill was documented on 12/8/2025 . An outdoor inspection was documented on 11/24/2025. Staff files and children’s records were monitored per DCDEE procedures. Nutrition requirements were monitored per DCDEE procedures. Storage of hazardous items was monitored today. Storage and administration of medication were monitored. Medication authorization was monitored. You stated that you do provide transportation in the mornings to one school and to three schools in the afternoon.. During today’s visit, I monitored emergency information, permission to transport forms for all children being transported, and the bus log. I observed a fire extinguisher on both vehicles and one first aid kit on one of the vehicles. I monitored two vehicles today. I observed two Chevrolet minibuses, license tag WXV-7010 and ELA-7364. The vehicles were in good repair, had working seatbelts and were current on the inspection and insurance. There are two NC Pre-K classrooms. Requirements will be monitored at the next visit. Your program was also monitored for compliance with implementing an approved curriculum as required for all four- and five-star licensed facilities where four-year-old children are enrolled. Your facility uses Creative Curriculum and High Reach Learning. The following violations were cited during today’s visit: Violation Number Comment Rule 415 A current schedule was not posted for each group of children for reference. A current schedule was not posted for the school-age group of children. GS 110-91(12);.0508(a) 488 For children under three years of age, materials were not offered in sufficient quantity to allow all children to use them at some time during the day and to allow for a range of choices. In the space for Toddler I, there was not sufficient pots/pans/plates for the dramatic play area. .0510(e)(3) 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. One(1) infant feeding plan was not posted in Space 3. 10A NCAC 09 .0902(a) 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. In the Space for KPA, there was a board on the wall with chipping paint, and a damaged doorframe for the bathroom that needs repair. In the space for NC Pre-K 1, there was a pipe on the bathroom wall that had chipping paint. 15A NCAC 18A .2825(a) 705 Equipment and furnishings were not sturdy, stable and free of hazards. In the space for Toddler II, there was a loose faucet on the sink used for handwashing. In the space for KPA, there was a torn cover for the cots and a damaged book shelf. Additionally in KPA, there were wooden letters with chipping paint that were removed during the visit.In the space for NC Pre-K 1, there was a chipped counter in the bathroom. In the space for NC Pre-K 2, there was a broken bin that was removed during the visit. In the space for Three's I, there was a damaged kitchen set with broken doors in dramatic play and blocks with chipping paint that were removed during the visit. In the space for Three's II, there was a damaged bookcase and blocks with chipping paint that were removed during the visit. In the space for children age two, there was a torn couch and a kitchen set with metal hinges from broken doors. On the toddler playground, the stationary equipment had stairs that showing signs of rust on the steps and peeling paint on the sides of the steps. .0601(c) 811 Potentially hazardous items including but not limited to power tools, nails, chemicals, propane stoves, lawn mowers, gasoline, or kerosene were not stored in locked areas, removed from the premises, or made inaccessible to children. In the space for toddlers, there were 3 staff purses stored on the unlocked bathroom floor. This was corrected during the visit. In the space for children age two, there was a screw protruding from the wall. In the space for KPA, there were broken wires on battery operated lights on the door that were removed during the visit. .0604(a) 1115 First aid kit and/or fire extinguisher was not located in vehicle; kit and/or extinguisher was not mounted or secured if in passenger area. A first aid kit was not located on the blue bus. 10A NCAC 09 .1003(c) 1867 The depth of the loose surfacing was not based on critical height of the equipment. Mulch under the three pieces of stationary equipment did not meet the required six inches. .0605(k)(1-4) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. A staff member had a tb test that was older than 12 months from when the employee started. .0701(d) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before December 29, 2025. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation. You may email the letter to jennifer.davis@dhhs.nc.gov. If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance discussed during today’s visit related to violations: • Any playground equipment should be in good repair to meet manufacturer specifications. • Any materials/equipment that has chipping paint or is damaged, should be repaired/replaced or removed from the environment. • Materials in centers should be sufficient in quantity and there should be toys to rotate when they are being cleaned. • Vehicles should be regularly checked for the first aid kits and fire extinguishers. Additional Information: • We discussed the pathway options for the rated license. Ms. France stated that they are having mock assessment in January. All information can be found on the DCDEE website under "What's New". • You must notify your consultant 30 days prior to changing the ownership status of your facility. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Jennifer Davis, Child Care Consultant ( 336 ) 317-5041 jennifer.davis@dhhs.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: Childcare Network #164 Facility ID: 34001418 Consultant: JENNIFER DAVIS Operation Type: Center Case Number: Visit Date: 12/15/2025 Number Present: 126 Completed Date: 12/15/2025 Age: From 0 To 5 Total Minutes: 375 Time In: 09:15 AM Time Out: 03:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced An unannounced annual compliance visit was conducted at this childcare center to monitor compliance with applicable childcare requirements. This visit was conducted by Jennifer Davis, childcare consultant, with Thedra Francis, center administrator. Your program currently operates with a Five Star license. Restrictions include daytime care, meets enhanced space and ratios, and children under 2 ½ in rooms with direct exits only. The license was observed, and the restrictions were found in compliance. The NC Secretary of State website was reviewed on 12/14/2025 and Child Development Schools North Carolina LLC was listed as current and active. The program’s compliance history was 83% prior to today’s visit. All programs are required to maintain at least 75% compliance. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed staff/child interactions today. I observed children in free play, art activities and routine care. I observed materials and activities that were available to the children in the classrooms. Your program was also monitored for compliance with implementing an approved curriculum as required for all four- and five-star licensed facilities where four-year-old children are enrolled. Your facility uses High Reach Learning and Creative Curriculum. A sanitation inspection was completed 12/23/2024 with an Approved classification. The last fire inspection was conducted 1/16/2025. Program records and required postings were monitored. A fire drill was conducted on 11/24/2025. A shelter-in-place drill was documented on 12/8/2025 . An outdoor inspection was documented on 11/24/2025. Staff files and children’s records were monitored per DCDEE procedures. Nutrition requirements were monitored per DCDEE procedures. Storage of hazardous items was monitored today. Storage and administration of medication were monitored. Medication authorization was monitored. You stated that you do provide transportation in the mornings to one school and to three schools in the afternoon.. During today’s visit, I monitored emergency information, permission to transport forms for all children being transported, and the bus log. I observed a fire extinguisher on both vehicles and one first aid kit on one of the vehicles. I monitored two vehicles today. I observed two Chevrolet minibuses, license tag WXV-7010 and ELA-7364. The vehicles were in good repair, had working seatbelts and were current on the inspection and insurance. There are two NC Pre-K classrooms. Requirements will be monitored at the next visit. Your program was also monitored for compliance with implementing an approved curriculum as required for all four- and five-star licensed facilities where four-year-old children are enrolled. Your facility uses Creative Curriculum and High Reach Learning. The following violations were cited during today’s visit: Violation Number Comment Rule 415 A current schedule was not posted for each group of children for reference. A current schedule was not posted for the school-age group of children. GS 110-91(12);.0508(a) 488 For children under three years of age, materials were not offered in sufficient quantity to allow all children to use them at some time during the day and to allow for a range of choices. In the space for Toddler I, there was not sufficient pots/pans/plates for the dramatic play area. .0510(e)(3) 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. One(1) infant feeding plan was not posted in Space 3. 10A NCAC 09 .0902(a) 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. In the Space for KPA, there was a board on the wall with chipping paint, and a damaged doorframe for the bathroom that needs repair. In the space for NC Pre-K 1, there was a pipe on the bathroom wall that had chipping paint. 15A NCAC 18A .2825(a) 705 Equipment and furnishings were not sturdy, stable and free of hazards. In the space for Toddler II, there was a loose faucet on the sink used for handwashing. In the space for KPA, there was a torn cover for the cots and a damaged book shelf. Additionally in KPA, there were wooden letters with chipping paint that were removed during the visit.In the space for NC Pre-K 1, there was a chipped counter in the bathroom. In the space for NC Pre-K 2, there was a broken bin that was removed during the visit. In the space for Three's I, there was a damaged kitchen set with broken doors in dramatic play and blocks with chipping paint that were removed during the visit. In the space for Three's II, there was a damaged bookcase and blocks with chipping paint that were removed during the visit. In the space for children age two, there was a torn couch and a kitchen set with metal hinges from broken doors. On the toddler playground, the stationary equipment had stairs that showing signs of rust on the steps and peeling paint on the sides of the steps. .0601(c) 811 Potentially hazardous items including but not limited to power tools, nails, chemicals, propane stoves, lawn mowers, gasoline, or kerosene were not stored in locked areas, removed from the premises, or made inaccessible to children. In the space for toddlers, there were 3 staff purses stored on the unlocked bathroom floor. This was corrected during the visit. In the space for children age two, there was a screw protruding from the wall. In the space for KPA, there were broken wires on battery operated lights on the door that were removed during the visit. .0604(a) 1115 First aid kit and/or fire extinguisher was not located in vehicle; kit and/or extinguisher was not mounted or secured if in passenger area. A first aid kit was not located on the blue bus. 10A NCAC 09 .1003(c) 1867 The depth of the loose surfacing was not based on critical height of the equipment. Mulch under the three pieces of stationary equipment did not meet the required six inches. .0605(k)(1-4) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. A staff member had a tb test that was older than 12 months from when the employee started. .0701(d) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before December 29, 2025. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation. You may email the letter to jennifer.davis@dhhs.nc.gov. If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance discussed during today’s visit related to violations: • Any playground equipment should be in good repair to meet manufacturer specifications. • Any materials/equipment that has chipping paint or is damaged, should be repaired/replaced or removed from the environment. • Materials in centers should be sufficient in quantity and there should be toys to rotate when they are being cleaned. • Vehicles should be regularly checked for the first aid kits and fire extinguishers. Additional Information: • We discussed the pathway options for the rated license. Ms. France stated that they are having mock assessment in January. All information can be found on the DCDEE website under "What's New". • You must notify your consultant 30 days prior to changing the ownership status of your facility. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Jennifer Davis, Child Care Consultant ( 336 ) 317-5041 jennifer.davis@dhhs.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0601 · Violation

Name of Operation: Childcare Network #164 Facility ID: 34001418 Consultant: JENNIFER DAVIS Operation Type: Center Case Number: Visit Date: 5/22/2025 Number Present: 118 Completed Date: 5/22/2025 Age: From 0 To 5 Total Minutes: 240 Time In: 09:00 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced An unannounced routine visit was conducted at this childcare center to monitor compliance with applicable childcare requirements and to monitor Pre-K requirements. This visit was conducted by Jennifer Davis, childcare consultant, with Thedra Francis, center administrator. Your program currently operates with a Five Star license. Restrictions include daytime care, meets enhanced space and ratios, and children under 2 ½ in rooms with direct exits only. The license was observed, and the restrictions were found in compliance. The NC Secretary of State website was reviewed on 5/22/2025 and Child Development Schools North Carolina LLC was listed as current and active. The program’s compliance history was 85% prior to today’s visit. All programs are required to maintain at least 75% compliance. Today, the following items were monitored: • Supervision • Staff / Child Ratio • CPR / First Aid • Special Training • CBC Qualification • ITS – SIDS • Emergency Medical Care Plan • Administration of Medication • Storage of Hazardous Products • Storage of Medication • General Safety • Discipline • Adequate / Approved Space • Program Records • License Posted • Permit Restrictions The license was observed, and the restrictions were found in compliance. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed staff/child interactions today. I observed children in free play, outdoors, and engaged with teacher-directed activities. One new staff was reported at this program. The file for the new staff was reviewed. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Playground Safety, ITS-SIDS, Special Training including Health and Safety Training and Criminal Background Checks. Storage and administration of medication were monitored. Medication authorization was monitored. Storage hazardous items was monitored today. A playground inspection was recorded 5/20/2025. A fire drill was recorded 5/20/2025. A shelter in place drill for the facility was recorded 3/13/2025. The most recent fire inspection was on 1/16/2025. I observed a sanitation inspection was last conducted on 12/23/2024 earning an “Approved” classification. You stated that you do provide routine transportation to two schools and for field trips in the summer for school-age children. During today’s visit, I monitored emergency information, permission to transport forms for all children being transported, and the bus log. I observed a first aid kit and fire extinguisher on the vehicle. I monitored one vehicle today. I observed a 2005 Chevrolet mini-bus, ELA-7364, it was clean and in good repair. Your next inspection date on this vehicle is due 4/2026 and the insurance is valid through 11/2025. There is a second vehicle used that was not on the premises today because it is getting a new inspection. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance for two classrooms. Staff-child ratios and maximum group sizes required in Child Care Rule 10A NCAC 09 .3009 were verified in compliance. The current NC Pre-K staff are lead teachers, Jennifer Bishop and Elisa Rainey and teachers, Jasayah Bell and Shawnee Brown. A selection of files was monitored for completed health assessments and developmental screenings. Your program was also monitored for compliance with implementing an approved curriculum as required for all four- and five-star licensed facilities where four-year-old children are enrolled. Your facility uses Creative Curriculum and Teaching Strategies Gold. The NC Pre-K stated that they have completed screenings and have completed parent conferences for the year. The center uses the Teaching Strategies Gold instrument to document evidence of children's ongoing progress and documentation was viewed today. The checkpoint assessments are conducted three times per year: at the beginning, middle and end of the school year. The first day of school was August 13, 2024. The classroom operates from 8 a.m. to 2:30 p.m. Parent conferences are held three times per year. You stated that you use Ready Rosie, newsletter, and CN moments app to communicate with parents. In addition, a electronic report is sent home to the parents which includes any information about the child’s day and any reminders. You verified that you incorporate family engagement by parent nights, take home projects, and community engagement activities. The theme for this week was transitioning to Kindergarten and I saw evidence in each classroom. The following violations were cited during today’s visit: Violation Number Comment Rule 488 For children under three years of age, materials were not offered in sufficient quantity to allow all children to use them at some time during the day and to allow for a range of choices. In Space 4, there were not enough books, block accessories and dramatic play accessible. In Space 5, there were not enough books accessible. .0510(e)(3) 807 A safe indoor and outdoor environment was not provided for the children. There were four(4) concrete footings that were exposed at the bottom of the fence on the preschool playground. 10A NCAC 09 .0601(a) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In Space 8, there were two trash cans with long trash bags accessible. In Space 9, there was one trash can with a long trash bag accessible. .0604(q) COMMENTS SECTION: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before 6/5/2025. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. You may email the letter to Jennifer.davis@dhhs.nc.gov. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance discussed during today’s visit: •Any exposed footings at the bottom of equipment and fence need to be maintained and covered for protection. • Long plastic bags in trash cans or other plastic bags should not be accessible to children under three years of age. • Materials in sufficient quantity should be accessible to children in classrooms for at least three children and to provide choices. Additional Information/Consultation: • You must notify your consultant 30 days prior to changing the ownership status of your facility. •The North Carolina Child Care Commission is proposing new rules and rule amendments in response to Session Laws 2023-40 and 2024-34 regarding the modernization of the state’s quality rating improvement system (QRIS). QRIS is the star-rating licensing system that applies to all licensed N.C. child care centers and family child care homes. The purpose of the star- rating system is twofold: 1) to promote high-quality child care by providing pathways for child care facilities to meet enhanced standards; and 2) to give parents a simple tool to help make informed decisions about the quality of a facility based on standardized educational and programmatic factors. Learn more about the QRIS Modernization in this webinar for child care professionals. •Ms. France stated that new flooring for the hall had been ordered and installation was set for May 30, 2025. • Due to heavy rain this week, the mulch was wet and has washed on the playgrounds. Fall zone areas should be raked around equipment. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Jennifer Davis, Child Care Consultant (336 ) 317-5041 jennifer.davis@dhhs.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .3009 · Violation

Name of Operation: Childcare Network #164 Facility ID: 34001418 Consultant: JENNIFER DAVIS Operation Type: Center Case Number: Visit Date: 5/22/2025 Number Present: 118 Completed Date: 5/22/2025 Age: From 0 To 5 Total Minutes: 240 Time In: 09:00 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced An unannounced routine visit was conducted at this childcare center to monitor compliance with applicable childcare requirements and to monitor Pre-K requirements. This visit was conducted by Jennifer Davis, childcare consultant, with Thedra Francis, center administrator. Your program currently operates with a Five Star license. Restrictions include daytime care, meets enhanced space and ratios, and children under 2 ½ in rooms with direct exits only. The license was observed, and the restrictions were found in compliance. The NC Secretary of State website was reviewed on 5/22/2025 and Child Development Schools North Carolina LLC was listed as current and active. The program’s compliance history was 85% prior to today’s visit. All programs are required to maintain at least 75% compliance. Today, the following items were monitored: • Supervision • Staff / Child Ratio • CPR / First Aid • Special Training • CBC Qualification • ITS – SIDS • Emergency Medical Care Plan • Administration of Medication • Storage of Hazardous Products • Storage of Medication • General Safety • Discipline • Adequate / Approved Space • Program Records • License Posted • Permit Restrictions The license was observed, and the restrictions were found in compliance. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed staff/child interactions today. I observed children in free play, outdoors, and engaged with teacher-directed activities. One new staff was reported at this program. The file for the new staff was reviewed. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Playground Safety, ITS-SIDS, Special Training including Health and Safety Training and Criminal Background Checks. Storage and administration of medication were monitored. Medication authorization was monitored. Storage hazardous items was monitored today. A playground inspection was recorded 5/20/2025. A fire drill was recorded 5/20/2025. A shelter in place drill for the facility was recorded 3/13/2025. The most recent fire inspection was on 1/16/2025. I observed a sanitation inspection was last conducted on 12/23/2024 earning an “Approved” classification. You stated that you do provide routine transportation to two schools and for field trips in the summer for school-age children. During today’s visit, I monitored emergency information, permission to transport forms for all children being transported, and the bus log. I observed a first aid kit and fire extinguisher on the vehicle. I monitored one vehicle today. I observed a 2005 Chevrolet mini-bus, ELA-7364, it was clean and in good repair. Your next inspection date on this vehicle is due 4/2026 and the insurance is valid through 11/2025. There is a second vehicle used that was not on the premises today because it is getting a new inspection. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance for two classrooms. Staff-child ratios and maximum group sizes required in Child Care Rule 10A NCAC 09 .3009 were verified in compliance. The current NC Pre-K staff are lead teachers, Jennifer Bishop and Elisa Rainey and teachers, Jasayah Bell and Shawnee Brown. A selection of files was monitored for completed health assessments and developmental screenings. Your program was also monitored for compliance with implementing an approved curriculum as required for all four- and five-star licensed facilities where four-year-old children are enrolled. Your facility uses Creative Curriculum and Teaching Strategies Gold. The NC Pre-K stated that they have completed screenings and have completed parent conferences for the year. The center uses the Teaching Strategies Gold instrument to document evidence of children's ongoing progress and documentation was viewed today. The checkpoint assessments are conducted three times per year: at the beginning, middle and end of the school year. The first day of school was August 13, 2024. The classroom operates from 8 a.m. to 2:30 p.m. Parent conferences are held three times per year. You stated that you use Ready Rosie, newsletter, and CN moments app to communicate with parents. In addition, a electronic report is sent home to the parents which includes any information about the child’s day and any reminders. You verified that you incorporate family engagement by parent nights, take home projects, and community engagement activities. The theme for this week was transitioning to Kindergarten and I saw evidence in each classroom. The following violations were cited during today’s visit: Violation Number Comment Rule 488 For children under three years of age, materials were not offered in sufficient quantity to allow all children to use them at some time during the day and to allow for a range of choices. In Space 4, there were not enough books, block accessories and dramatic play accessible. In Space 5, there were not enough books accessible. .0510(e)(3) 807 A safe indoor and outdoor environment was not provided for the children. There were four(4) concrete footings that were exposed at the bottom of the fence on the preschool playground. 10A NCAC 09 .0601(a) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In Space 8, there were two trash cans with long trash bags accessible. In Space 9, there was one trash can with a long trash bag accessible. .0604(q) COMMENTS SECTION: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before 6/5/2025. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. You may email the letter to Jennifer.davis@dhhs.nc.gov. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance discussed during today’s visit: •Any exposed footings at the bottom of equipment and fence need to be maintained and covered for protection. • Long plastic bags in trash cans or other plastic bags should not be accessible to children under three years of age. • Materials in sufficient quantity should be accessible to children in classrooms for at least three children and to provide choices. Additional Information/Consultation: • You must notify your consultant 30 days prior to changing the ownership status of your facility. •The North Carolina Child Care Commission is proposing new rules and rule amendments in response to Session Laws 2023-40 and 2024-34 regarding the modernization of the state’s quality rating improvement system (QRIS). QRIS is the star-rating licensing system that applies to all licensed N.C. child care centers and family child care homes. The purpose of the star- rating system is twofold: 1) to promote high-quality child care by providing pathways for child care facilities to meet enhanced standards; and 2) to give parents a simple tool to help make informed decisions about the quality of a facility based on standardized educational and programmatic factors. Learn more about the QRIS Modernization in this webinar for child care professionals. •Ms. France stated that new flooring for the hall had been ordered and installation was set for May 30, 2025. • Due to heavy rain this week, the mulch was wet and has washed on the playgrounds. Fall zone areas should be raked around equipment. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Jennifer Davis, Child Care Consultant (336 ) 317-5041 jennifer.davis@dhhs.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: Childcare Network #164 Facility ID: 34001418 Consultant: JENNIFER DAVIS Operation Type: Center Case Number: Visit Date: 5/22/2025 Number Present: 118 Completed Date: 5/22/2025 Age: From 0 To 5 Total Minutes: 240 Time In: 09:00 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced An unannounced routine visit was conducted at this childcare center to monitor compliance with applicable childcare requirements and to monitor Pre-K requirements. This visit was conducted by Jennifer Davis, childcare consultant, with Thedra Francis, center administrator. Your program currently operates with a Five Star license. Restrictions include daytime care, meets enhanced space and ratios, and children under 2 ½ in rooms with direct exits only. The license was observed, and the restrictions were found in compliance. The NC Secretary of State website was reviewed on 5/22/2025 and Child Development Schools North Carolina LLC was listed as current and active. The program’s compliance history was 85% prior to today’s visit. All programs are required to maintain at least 75% compliance. Today, the following items were monitored: • Supervision • Staff / Child Ratio • CPR / First Aid • Special Training • CBC Qualification • ITS – SIDS • Emergency Medical Care Plan • Administration of Medication • Storage of Hazardous Products • Storage of Medication • General Safety • Discipline • Adequate / Approved Space • Program Records • License Posted • Permit Restrictions The license was observed, and the restrictions were found in compliance. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed staff/child interactions today. I observed children in free play, outdoors, and engaged with teacher-directed activities. One new staff was reported at this program. The file for the new staff was reviewed. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Playground Safety, ITS-SIDS, Special Training including Health and Safety Training and Criminal Background Checks. Storage and administration of medication were monitored. Medication authorization was monitored. Storage hazardous items was monitored today. A playground inspection was recorded 5/20/2025. A fire drill was recorded 5/20/2025. A shelter in place drill for the facility was recorded 3/13/2025. The most recent fire inspection was on 1/16/2025. I observed a sanitation inspection was last conducted on 12/23/2024 earning an “Approved” classification. You stated that you do provide routine transportation to two schools and for field trips in the summer for school-age children. During today’s visit, I monitored emergency information, permission to transport forms for all children being transported, and the bus log. I observed a first aid kit and fire extinguisher on the vehicle. I monitored one vehicle today. I observed a 2005 Chevrolet mini-bus, ELA-7364, it was clean and in good repair. Your next inspection date on this vehicle is due 4/2026 and the insurance is valid through 11/2025. There is a second vehicle used that was not on the premises today because it is getting a new inspection. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance for two classrooms. Staff-child ratios and maximum group sizes required in Child Care Rule 10A NCAC 09 .3009 were verified in compliance. The current NC Pre-K staff are lead teachers, Jennifer Bishop and Elisa Rainey and teachers, Jasayah Bell and Shawnee Brown. A selection of files was monitored for completed health assessments and developmental screenings. Your program was also monitored for compliance with implementing an approved curriculum as required for all four- and five-star licensed facilities where four-year-old children are enrolled. Your facility uses Creative Curriculum and Teaching Strategies Gold. The NC Pre-K stated that they have completed screenings and have completed parent conferences for the year. The center uses the Teaching Strategies Gold instrument to document evidence of children's ongoing progress and documentation was viewed today. The checkpoint assessments are conducted three times per year: at the beginning, middle and end of the school year. The first day of school was August 13, 2024. The classroom operates from 8 a.m. to 2:30 p.m. Parent conferences are held three times per year. You stated that you use Ready Rosie, newsletter, and CN moments app to communicate with parents. In addition, a electronic report is sent home to the parents which includes any information about the child’s day and any reminders. You verified that you incorporate family engagement by parent nights, take home projects, and community engagement activities. The theme for this week was transitioning to Kindergarten and I saw evidence in each classroom. The following violations were cited during today’s visit: Violation Number Comment Rule 488 For children under three years of age, materials were not offered in sufficient quantity to allow all children to use them at some time during the day and to allow for a range of choices. In Space 4, there were not enough books, block accessories and dramatic play accessible. In Space 5, there were not enough books accessible. .0510(e)(3) 807 A safe indoor and outdoor environment was not provided for the children. There were four(4) concrete footings that were exposed at the bottom of the fence on the preschool playground. 10A NCAC 09 .0601(a) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In Space 8, there were two trash cans with long trash bags accessible. In Space 9, there was one trash can with a long trash bag accessible. .0604(q) COMMENTS SECTION: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before 6/5/2025. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. You may email the letter to Jennifer.davis@dhhs.nc.gov. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance discussed during today’s visit: •Any exposed footings at the bottom of equipment and fence need to be maintained and covered for protection. • Long plastic bags in trash cans or other plastic bags should not be accessible to children under three years of age. • Materials in sufficient quantity should be accessible to children in classrooms for at least three children and to provide choices. Additional Information/Consultation: • You must notify your consultant 30 days prior to changing the ownership status of your facility. •The North Carolina Child Care Commission is proposing new rules and rule amendments in response to Session Laws 2023-40 and 2024-34 regarding the modernization of the state’s quality rating improvement system (QRIS). QRIS is the star-rating licensing system that applies to all licensed N.C. child care centers and family child care homes. The purpose of the star- rating system is twofold: 1) to promote high-quality child care by providing pathways for child care facilities to meet enhanced standards; and 2) to give parents a simple tool to help make informed decisions about the quality of a facility based on standardized educational and programmatic factors. Learn more about the QRIS Modernization in this webinar for child care professionals. •Ms. France stated that new flooring for the hall had been ordered and installation was set for May 30, 2025. • Due to heavy rain this week, the mulch was wet and has washed on the playgrounds. Fall zone areas should be raked around equipment. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Jennifer Davis, Child Care Consultant (336 ) 317-5041 jennifer.davis@dhhs.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: Childcare Network #164 Facility ID: 34001418 Consultant: JENNIFER DAVIS Operation Type: Center Case Number: Visit Date: 1/2/2025 Number Present: 87 Completed Date: 1/2/2025 Age: From 0 To 8 Total Minutes: 345 Time In: 09:00 AM Time Out: 02:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced An unannounced annual compliance visit was conducted at this childcare center to monitor compliance with applicable childcare requirements. This visit was conducted by Jennifer Davis, childcare consultant, with Thedra Francis, center administrator. Your program currently operates with a Five Star license. Restrictions include daytime care, meets enhanced space and ratios, and children under 2 ½ in rooms with direct exits only. The license was observed, and the restrictions were found in compliance. The NC Secretary of State website was reviewed on 1/1/2025 and Child Development Schools North Carolina LLC was listed as current and active. The program’s compliance history was 85% prior to today’s visit. All programs are required to maintain at least 75% compliance. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed staff/child interactions today. I observed children in free play, art activities and routine care. I observed materials and activities that were available to the children in the classrooms. Your program was also monitored for compliance with implementing an approved curriculum as required for all four- and five-star licensed facilities where four-year-old children are enrolled. Your facility uses High Reach Learning and Creative Curriculum. A sanitation inspection was completed 12/23/2024 with an Approved classification. The last fire inspection was conducted 2/5/2024. Program records and required postings were monitored. A fire drill was conducted on 12/30/2024. A lockdown drill was documented on 12/13/2024 . An outdoor inspection was documented on 12/30/2024. Staff files and children’s records were monitored per DCDEE procedures. Nutrition requirements were monitored per DCDEE procedures. Storage of hazardous items was monitored today. Storage and administration of medication were monitored. Medication authorization was monitored. You stated that you do provide transportation in the morning/ afternoons for nine(9) children. During today’s visit, I monitored emergency information, permission to transport forms for all children being transported, and the bus log. I observed a first aid kit and fire extinguisher on the vehicle. I monitored one vehicle today. I observed a 2007 Chevrolet mini-bus, license tag WXV-7010 . This vehicle was in good repair, had working seatbelts and was current on the inspection and insurance. Your next inspection date on this vehicle is due June 2025 and the insurance is valid through 11/15/2025. There are two NC Pre-K classrooms. They were not in operation today due to the winter break. Requirements will be monitored at the next visit. Your program was also monitored for compliance with implementing an approved curriculum as required for all four- and five-star licensed facilities where four-year-old children are enrolled. Your facility uses Creative Curriculum and High Reach Learning. . The following violations were cited during today’s visit: Violation Number Comment Rule 721 All equipment and furnishings were not in good repair. In Space 1, there were a broken door to the kitchen stove in dramatic play. This was removed during the visit. In Space 2, there were three plastic rings that had chipping paint. These were removed during the visit. In Space 9, there was a soft couch that was torn. This was removed during the visit. In Space 11, there was 1 tambourine that was broken. This was removed during the visit. The yellow slide on the stationary equipment on the toddler playground had two cracks. There was a broken riding toy and broken scoop toy on the toddler playground that were broken and were removed during the visit. There was a torn mat on the preschool playground that was removed during the visit. There was a wooden music zone piece that was cracked and had rust that was removed during the visit. There were three landscape bolts that were sticking up. These were hammered back down during the visit. G.S. 110-91(6); .0601(b) 853 Incident logs were not completed and maintained as required. The incident log had not been completed since October 2024. .0802(g)(1-6) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In Space 3, there were six(6) plastic bags in an unlocked drawer in a plastic bin. In Space 7, there were a bag of wipes under an unlocked diaper table. In Space 9, there were six(6) bags accessible in a box on the floor. .0604(q) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Three staff did not take first aid within 90 days of hire. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Three staff did not complete CPR training within 90 days of hire. .1102(d) 1824 The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. The EPR plan had not been updated since June 2023. .0607(e) 9995 A violation was found for which there is no item number. In Space 10, there were two mounted toilet paper covers with no toilet paper inside it, a violation of 15A NCAC 18A .2817 TOILETS (a) In child care centers, toilet tissue paper shall be provided in each toilet room and stored in a clean, dry place. The toilet room shall include or be adjacent to a handwash lavatory. Storage in toilet rooms shall be limited to toileting and diapering supplies. All toilet fixtures shall be kept clean and in good repair. Toilet fixtures shall be child-sized, adult-sized toilets that are adapted to accommodate children, or potty chairs. COMMENTS SECTION: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before January 16, 2025. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to jennifer.davis@dhhs.nc.gov If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance discussed during today’s visit related to violations: • Any playground equipment should be in good repair to meet manufacturer specifications. There were two cracks on the slide in the toddler playground.. •The EPR plan needs to be reviewed/updated annually. This must be completed in the emergency portal. •Incident logs must be maintained and include all incidents at the center. • You must notify your consultant 30 days prior to changing the ownership status of your facility. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Jennifer Davis, Child Care Consultant ( 336 ) 317-5041 jennifer.davis@dhhs.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

G.S. 110-91 · Violation

Name of Operation: Childcare Network #164 Facility ID: 34001418 Consultant: JENNIFER DAVIS Operation Type: Center Case Number: Visit Date: 1/2/2025 Number Present: 87 Completed Date: 1/2/2025 Age: From 0 To 8 Total Minutes: 345 Time In: 09:00 AM Time Out: 02:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced An unannounced annual compliance visit was conducted at this childcare center to monitor compliance with applicable childcare requirements. This visit was conducted by Jennifer Davis, childcare consultant, with Thedra Francis, center administrator. Your program currently operates with a Five Star license. Restrictions include daytime care, meets enhanced space and ratios, and children under 2 ½ in rooms with direct exits only. The license was observed, and the restrictions were found in compliance. The NC Secretary of State website was reviewed on 1/1/2025 and Child Development Schools North Carolina LLC was listed as current and active. The program’s compliance history was 85% prior to today’s visit. All programs are required to maintain at least 75% compliance. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed staff/child interactions today. I observed children in free play, art activities and routine care. I observed materials and activities that were available to the children in the classrooms. Your program was also monitored for compliance with implementing an approved curriculum as required for all four- and five-star licensed facilities where four-year-old children are enrolled. Your facility uses High Reach Learning and Creative Curriculum. A sanitation inspection was completed 12/23/2024 with an Approved classification. The last fire inspection was conducted 2/5/2024. Program records and required postings were monitored. A fire drill was conducted on 12/30/2024. A lockdown drill was documented on 12/13/2024 . An outdoor inspection was documented on 12/30/2024. Staff files and children’s records were monitored per DCDEE procedures. Nutrition requirements were monitored per DCDEE procedures. Storage of hazardous items was monitored today. Storage and administration of medication were monitored. Medication authorization was monitored. You stated that you do provide transportation in the morning/ afternoons for nine(9) children. During today’s visit, I monitored emergency information, permission to transport forms for all children being transported, and the bus log. I observed a first aid kit and fire extinguisher on the vehicle. I monitored one vehicle today. I observed a 2007 Chevrolet mini-bus, license tag WXV-7010 . This vehicle was in good repair, had working seatbelts and was current on the inspection and insurance. Your next inspection date on this vehicle is due June 2025 and the insurance is valid through 11/15/2025. There are two NC Pre-K classrooms. They were not in operation today due to the winter break. Requirements will be monitored at the next visit. Your program was also monitored for compliance with implementing an approved curriculum as required for all four- and five-star licensed facilities where four-year-old children are enrolled. Your facility uses Creative Curriculum and High Reach Learning. . The following violations were cited during today’s visit: Violation Number Comment Rule 721 All equipment and furnishings were not in good repair. In Space 1, there were a broken door to the kitchen stove in dramatic play. This was removed during the visit. In Space 2, there were three plastic rings that had chipping paint. These were removed during the visit. In Space 9, there was a soft couch that was torn. This was removed during the visit. In Space 11, there was 1 tambourine that was broken. This was removed during the visit. The yellow slide on the stationary equipment on the toddler playground had two cracks. There was a broken riding toy and broken scoop toy on the toddler playground that were broken and were removed during the visit. There was a torn mat on the preschool playground that was removed during the visit. There was a wooden music zone piece that was cracked and had rust that was removed during the visit. There were three landscape bolts that were sticking up. These were hammered back down during the visit. G.S. 110-91(6); .0601(b) 853 Incident logs were not completed and maintained as required. The incident log had not been completed since October 2024. .0802(g)(1-6) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In Space 3, there were six(6) plastic bags in an unlocked drawer in a plastic bin. In Space 7, there were a bag of wipes under an unlocked diaper table. In Space 9, there were six(6) bags accessible in a box on the floor. .0604(q) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Three staff did not take first aid within 90 days of hire. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Three staff did not complete CPR training within 90 days of hire. .1102(d) 1824 The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. The EPR plan had not been updated since June 2023. .0607(e) 9995 A violation was found for which there is no item number. In Space 10, there were two mounted toilet paper covers with no toilet paper inside it, a violation of 15A NCAC 18A .2817 TOILETS (a) In child care centers, toilet tissue paper shall be provided in each toilet room and stored in a clean, dry place. The toilet room shall include or be adjacent to a handwash lavatory. Storage in toilet rooms shall be limited to toileting and diapering supplies. All toilet fixtures shall be kept clean and in good repair. Toilet fixtures shall be child-sized, adult-sized toilets that are adapted to accommodate children, or potty chairs. COMMENTS SECTION: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before January 16, 2025. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to jennifer.davis@dhhs.nc.gov If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance discussed during today’s visit related to violations: • Any playground equipment should be in good repair to meet manufacturer specifications. There were two cracks on the slide in the toddler playground.. •The EPR plan needs to be reviewed/updated annually. This must be completed in the emergency portal. •Incident logs must be maintained and include all incidents at the center. • You must notify your consultant 30 days prior to changing the ownership status of your facility. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Jennifer Davis, Child Care Consultant ( 336 ) 317-5041 jennifer.davis@dhhs.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: Childcare Network #164 Facility ID: 34001418 Consultant: JENNIFER DAVIS Operation Type: Center Case Number: Visit Date: 1/2/2025 Number Present: 87 Completed Date: 1/2/2025 Age: From 0 To 8 Total Minutes: 345 Time In: 09:00 AM Time Out: 02:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced An unannounced annual compliance visit was conducted at this childcare center to monitor compliance with applicable childcare requirements. This visit was conducted by Jennifer Davis, childcare consultant, with Thedra Francis, center administrator. Your program currently operates with a Five Star license. Restrictions include daytime care, meets enhanced space and ratios, and children under 2 ½ in rooms with direct exits only. The license was observed, and the restrictions were found in compliance. The NC Secretary of State website was reviewed on 1/1/2025 and Child Development Schools North Carolina LLC was listed as current and active. The program’s compliance history was 85% prior to today’s visit. All programs are required to maintain at least 75% compliance. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed staff/child interactions today. I observed children in free play, art activities and routine care. I observed materials and activities that were available to the children in the classrooms. Your program was also monitored for compliance with implementing an approved curriculum as required for all four- and five-star licensed facilities where four-year-old children are enrolled. Your facility uses High Reach Learning and Creative Curriculum. A sanitation inspection was completed 12/23/2024 with an Approved classification. The last fire inspection was conducted 2/5/2024. Program records and required postings were monitored. A fire drill was conducted on 12/30/2024. A lockdown drill was documented on 12/13/2024 . An outdoor inspection was documented on 12/30/2024. Staff files and children’s records were monitored per DCDEE procedures. Nutrition requirements were monitored per DCDEE procedures. Storage of hazardous items was monitored today. Storage and administration of medication were monitored. Medication authorization was monitored. You stated that you do provide transportation in the morning/ afternoons for nine(9) children. During today’s visit, I monitored emergency information, permission to transport forms for all children being transported, and the bus log. I observed a first aid kit and fire extinguisher on the vehicle. I monitored one vehicle today. I observed a 2007 Chevrolet mini-bus, license tag WXV-7010 . This vehicle was in good repair, had working seatbelts and was current on the inspection and insurance. Your next inspection date on this vehicle is due June 2025 and the insurance is valid through 11/15/2025. There are two NC Pre-K classrooms. They were not in operation today due to the winter break. Requirements will be monitored at the next visit. Your program was also monitored for compliance with implementing an approved curriculum as required for all four- and five-star licensed facilities where four-year-old children are enrolled. Your facility uses Creative Curriculum and High Reach Learning. . The following violations were cited during today’s visit: Violation Number Comment Rule 721 All equipment and furnishings were not in good repair. In Space 1, there were a broken door to the kitchen stove in dramatic play. This was removed during the visit. In Space 2, there were three plastic rings that had chipping paint. These were removed during the visit. In Space 9, there was a soft couch that was torn. This was removed during the visit. In Space 11, there was 1 tambourine that was broken. This was removed during the visit. The yellow slide on the stationary equipment on the toddler playground had two cracks. There was a broken riding toy and broken scoop toy on the toddler playground that were broken and were removed during the visit. There was a torn mat on the preschool playground that was removed during the visit. There was a wooden music zone piece that was cracked and had rust that was removed during the visit. There were three landscape bolts that were sticking up. These were hammered back down during the visit. G.S. 110-91(6); .0601(b) 853 Incident logs were not completed and maintained as required. The incident log had not been completed since October 2024. .0802(g)(1-6) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In Space 3, there were six(6) plastic bags in an unlocked drawer in a plastic bin. In Space 7, there were a bag of wipes under an unlocked diaper table. In Space 9, there were six(6) bags accessible in a box on the floor. .0604(q) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Three staff did not take first aid within 90 days of hire. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Three staff did not complete CPR training within 90 days of hire. .1102(d) 1824 The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. The EPR plan had not been updated since June 2023. .0607(e) 9995 A violation was found for which there is no item number. In Space 10, there were two mounted toilet paper covers with no toilet paper inside it, a violation of 15A NCAC 18A .2817 TOILETS (a) In child care centers, toilet tissue paper shall be provided in each toilet room and stored in a clean, dry place. The toilet room shall include or be adjacent to a handwash lavatory. Storage in toilet rooms shall be limited to toileting and diapering supplies. All toilet fixtures shall be kept clean and in good repair. Toilet fixtures shall be child-sized, adult-sized toilets that are adapted to accommodate children, or potty chairs. COMMENTS SECTION: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before January 16, 2025. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to jennifer.davis@dhhs.nc.gov If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance discussed during today’s visit related to violations: • Any playground equipment should be in good repair to meet manufacturer specifications. There were two cracks on the slide in the toddler playground.. •The EPR plan needs to be reviewed/updated annually. This must be completed in the emergency portal. •Incident logs must be maintained and include all incidents at the center. • You must notify your consultant 30 days prior to changing the ownership status of your facility. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Jennifer Davis, Child Care Consultant ( 336 ) 317-5041 jennifer.davis@dhhs.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: Childcare Network #164 Facility ID: 34001418 Consultant: SALLY ALLEN Operation Type: Center Case Number: 1024-189L Visit Date: 10/22/2024 Number Present: 107 Completed Date: 10/22/2024 Age: From 0 To 5 Total Minutes: 160 Time In: 09:20 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to obtain information regarding alleged violations of childcare requirements. This visit was conducted by Sally Allen, Child Care Consultant, with Tish Brooks, Assistant Director. The director was contacted by telephone and was informed of the purpose of today’s visit. The allegation is as follows: There is a concern that children were not attended to in a nurturing and appropriate manner in the classroom for toddlers. There is a concern related to sanitation and health. During today’s visit, the allegations were discussed with you. You had the opportunity to respond. Information shared during this visit are documented in this visit summary. Your program currently operates with a Five Star license. Restrictions include daytime care only, meets enhanced ratios, meets enhanced space and children 2 ½ years and younger in rooms with direct exit only. Today, the following items, in addition to the allegations, were monitored: • Supervision • Staff / Child Ratio • Adequate / Approved Space • License Posted • Permit Restrictions Allegation #1: There is a concern regarding children not being attended to in a nurturing and appropriate manner in the classroom for toddlers. Observation and/or Interviews #1: I monitored the two (2) classrooms for toddlers today. The teachers were observed interacting with the children as the children played with toys or danced to music. I observed both classrooms transition to the outdoor play area. During interviews I asked if there were any concerns with the interactions between the teachers and the children in the classrooms for toddlers. No one interviewed expressed concerns. The facility has cameras in each classroom space, however Ms. Brooks stated that they do not record so there was no footage to observe. As I was returning from the outdoor area, I heard a teacher from space 1, through the open classroom door, say to the children “everyday y’all act up I am going to tell y’all’s parents. I’m tired of dealing with y’all.” Conclusion #1: Based on observations and interviews the allegation regarding the classroom for toddlers is unsubstantiated. However, a violation regarding nurture and care is cited due to what was observed in the classroom for preschool aged children. Allegation #2: There is a concern related to sanitation and health. Observation and/or interviews #2: The allegation was regarding mold being in the facility. I monitored each classroom and bathroom space. I did not observe any mold in the facility. There was visible dirt and residue in all the classrooms spaces, mainly the carpets, that have not been cleaned properly. In space 12 there was a floor tile that was peeled up from the floor. In the bathroom in this space the vent needs to be cleaned. In space 7, there was one (1) teacher’s purse stored on a low cabinet. In space 6, there was visible dirt on the bottom of the mat and on the changing table under the mat. In space 8, there was a teachers purse on an open shelf. The purse was open and there was a prescription bottle in the purse. Conclusions #2: Based on observations the allegation regarding mold is unsubstantiated, however, violations regarding sanitation and health are cited during today’s visit. The following violations were cited during today’s visit: Violation Number Comment Rule 603 All floors and floor coverings were not constructed of nonabsorbent material and/or were not kept clean and in good repair. In space 12, the floor tile was peeled up near the window. Also there was visible dirt on carpets in all the classroom spaces. There was soap residue and/or residue from tape on the floor in several classrooms. 15A NCAC 18A .2824(a)&(b) 619 Diaper changing surfaces were not cleaned with a detergent solution and disinfected after each use. In space 6, there was visible dirt on the bottom of the mat and on the changing table under the mat. 15A NCAC 18A .2819(c) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space 1, there were unlocked cleaning supplies in the bathroom. .2820(b) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. In space 8, there was a prescription bottle in an opened purse located on an open shelf. 15A NCAC 18A .2820(d) 902 Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. I observed a teacher from space 1 say, "everyday y'all act up I'm going to tell y'all's parents. I'm tired of dealing with y'all." G.S. 110-91(10) 9995 A violation was found for which there is no item number. Employee purses and other personal effects shall be kept out of reach of children. In spaces 7 and 8, there were purses on low and opened shelves and/or cabinets. Comments Section – Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violation cited during today's visit immediately and send me documentation verifying compliance on or before November 5, 2024. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to sally.allen@dhhs.nc.gov or mail two copies of the letter to: P.O. Box 1305 Eden, NC 27289 If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance provided during today’s visit: 1-I suggested that they move their deep cleaning day earlier, if possible. Also, they may need to revise their cleaning checklist. I suggested that the morning person in the classrooms has a checklist and checks if things were not cleaned the day before. 2-We discussed using positive words when addressing children. Consultation: I discussed with Ms. Brooks that she needs to review with the teachers in the classroom for toddlers on how to help the children move from space to space. There were times I observed the teachers moving or picking up the children to move them by their forearms or biceps. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Sally Allen, Child Care Consultant (336)580-3782 sally.allen@dhh.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

NC GS 110-90 · Violation

Name of Operation: Childcare Network #164 Facility ID: 34001418 Consultant: SALLY ALLEN Operation Type: Center Case Number: 1024-189L Visit Date: 10/22/2024 Number Present: 107 Completed Date: 10/22/2024 Age: From 0 To 5 Total Minutes: 160 Time In: 09:20 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to obtain information regarding alleged violations of childcare requirements. This visit was conducted by Sally Allen, Child Care Consultant, with Tish Brooks, Assistant Director. The director was contacted by telephone and was informed of the purpose of today’s visit. The allegation is as follows: There is a concern that children were not attended to in a nurturing and appropriate manner in the classroom for toddlers. There is a concern related to sanitation and health. During today’s visit, the allegations were discussed with you. You had the opportunity to respond. Information shared during this visit are documented in this visit summary. Your program currently operates with a Five Star license. Restrictions include daytime care only, meets enhanced ratios, meets enhanced space and children 2 ½ years and younger in rooms with direct exit only. Today, the following items, in addition to the allegations, were monitored: • Supervision • Staff / Child Ratio • Adequate / Approved Space • License Posted • Permit Restrictions Allegation #1: There is a concern regarding children not being attended to in a nurturing and appropriate manner in the classroom for toddlers. Observation and/or Interviews #1: I monitored the two (2) classrooms for toddlers today. The teachers were observed interacting with the children as the children played with toys or danced to music. I observed both classrooms transition to the outdoor play area. During interviews I asked if there were any concerns with the interactions between the teachers and the children in the classrooms for toddlers. No one interviewed expressed concerns. The facility has cameras in each classroom space, however Ms. Brooks stated that they do not record so there was no footage to observe. As I was returning from the outdoor area, I heard a teacher from space 1, through the open classroom door, say to the children “everyday y’all act up I am going to tell y’all’s parents. I’m tired of dealing with y’all.” Conclusion #1: Based on observations and interviews the allegation regarding the classroom for toddlers is unsubstantiated. However, a violation regarding nurture and care is cited due to what was observed in the classroom for preschool aged children. Allegation #2: There is a concern related to sanitation and health. Observation and/or interviews #2: The allegation was regarding mold being in the facility. I monitored each classroom and bathroom space. I did not observe any mold in the facility. There was visible dirt and residue in all the classrooms spaces, mainly the carpets, that have not been cleaned properly. In space 12 there was a floor tile that was peeled up from the floor. In the bathroom in this space the vent needs to be cleaned. In space 7, there was one (1) teacher’s purse stored on a low cabinet. In space 6, there was visible dirt on the bottom of the mat and on the changing table under the mat. In space 8, there was a teachers purse on an open shelf. The purse was open and there was a prescription bottle in the purse. Conclusions #2: Based on observations the allegation regarding mold is unsubstantiated, however, violations regarding sanitation and health are cited during today’s visit. The following violations were cited during today’s visit: Violation Number Comment Rule 603 All floors and floor coverings were not constructed of nonabsorbent material and/or were not kept clean and in good repair. In space 12, the floor tile was peeled up near the window. Also there was visible dirt on carpets in all the classroom spaces. There was soap residue and/or residue from tape on the floor in several classrooms. 15A NCAC 18A .2824(a)&(b) 619 Diaper changing surfaces were not cleaned with a detergent solution and disinfected after each use. In space 6, there was visible dirt on the bottom of the mat and on the changing table under the mat. 15A NCAC 18A .2819(c) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space 1, there were unlocked cleaning supplies in the bathroom. .2820(b) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. In space 8, there was a prescription bottle in an opened purse located on an open shelf. 15A NCAC 18A .2820(d) 902 Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. I observed a teacher from space 1 say, "everyday y'all act up I'm going to tell y'all's parents. I'm tired of dealing with y'all." G.S. 110-91(10) 9995 A violation was found for which there is no item number. Employee purses and other personal effects shall be kept out of reach of children. In spaces 7 and 8, there were purses on low and opened shelves and/or cabinets. Comments Section – Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violation cited during today's visit immediately and send me documentation verifying compliance on or before November 5, 2024. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to sally.allen@dhhs.nc.gov or mail two copies of the letter to: P.O. Box 1305 Eden, NC 27289 If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance provided during today’s visit: 1-I suggested that they move their deep cleaning day earlier, if possible. Also, they may need to revise their cleaning checklist. I suggested that the morning person in the classrooms has a checklist and checks if things were not cleaned the day before. 2-We discussed using positive words when addressing children. Consultation: I discussed with Ms. Brooks that she needs to review with the teachers in the classroom for toddlers on how to help the children move from space to space. There were times I observed the teachers moving or picking up the children to move them by their forearms or biceps. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Sally Allen, Child Care Consultant (336)580-3782 sally.allen@dhh.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: Childcare Network #164 Facility ID: 34001418 Consultant: SALLY ALLEN Operation Type: Center Case Number: 1024-084L Visit Date: 10/10/2024 Number Present: 134 Completed Date: 10/10/2024 Age: From 0 To 5 Total Minutes: 75 Time In: 09:45 AM Time Out: 11:00 AM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to obtain information regarding alleged violations of childcare requirements. This visit was conducted by Sally Allen, Child Care Consultant with Tish Brooks, Assistant Director. Thedra France, Director was contacted by telephone and informed of the purpose of today’s visit. The allegation is as follows: There is a concern related to sanitation and health. During today’s visit, the allegation was discussed with you. You had the opportunity to respond. Information shared during this visit are documented in this visit summary. Your program currently operates with a Five Star license. Restrictions include daytime care only, meets enhanced ratios, meets enhanced space and children 2 ½ years and younger in rooms with direct exit only. Today, the following items, in addition to the allegations, were monitored: • Supervision • Staff / Child Ratio • Adequate / Approved Space • License Posted • Permit Restrictions Only three (3) classrooms were monitored today. Ms. Brooks stated that one hundred thirty four (134) children were present, ages 0-5. Allegation: There is a concern regarding sanitation and health. Observation and/or Interviews: I monitored three (3) child care indoor spaces, classrooms for infants, toddlers and preschoolers. A diaper changed was observed today. I observed handwashing in the classrooms monitored after routine tasks. In each classroom the teachers were interviewed about their cleaning procedures. The teachers in the infant classroom stated that they clean the toys and cribs daily and/or when soiled. Each teacher interviewed stated that they clean the toys twice a day. They stated that there are two (2) days a year that they do a deep cleaning of all furnishings and toys. Ms. France and Ms. Brooks stated that the teachers are responsible for cleaning their rooms and toys daily. They stated that the teachers are also responsible for cleaning the bathrooms used by the children. They stated that they do not have an outside cleaning company, except for cleaning carpets when required. Ms. Brooks stated that the trash is taken out daily with those classrooms having diaper changes occurring the trash is taken out twice a day. I asked Ms. France if they had received any complaints about the sanitation or cleanliness of the facility. She stated that no one has come to her with any complaints. The last sanitation inspection was conducted on February 14, 2024. The facility received a superior rating with six (6) demerits. Conclusion: Based on the observations and the information gathered during the interviews the allegation is unsubstantiated. The following violation was cited during today’s visit: Violation Number Comment Rule 618 Diaper changing surfaces were not kept free of storage. In toddler 2 classroom there was a child's personal blanket on the diaper changing table. 15A NCAC 18A .2819(b) Comments Section – Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation was corrected during the visit so a letter is not needed. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Sally Allen, Child Care Consultant (336)580-3782 sally.allen@dhh.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .0902 · Violation

Name of Operation: Childcare Network #164 Facility ID: 34001418 Consultant: TAMMY CHILDRESS Operation Type: Center Case Number: Visit Date: 5/8/2024 Number Present: 113 Completed Date: 5/9/2024 Age: From 0 To 5 Total Minutes: 350 Time In: 10:10 AM Time Out: 04:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor compliance with all applicable child care requirements during the second temporary time period visit. The visit was conducted with Thedra France, Director, by Tammy Childress, Lead Child Care Consultant. Currently this center operates with a Temporary License, issued on January 8, 2024, following a change of ownership. The facility is licensed to provide care to children ages zero to twelve-years-old on first shift and operates 11 classrooms within the building. Restrictions are daytime care only and children under 2 ½ years old in rooms with direct exits. The Secretary of State website was checked today, and the owner, Child Development Schools North Carolina, LLC, is current on all required documents and active on the NC Business Registry. If any changes to the corporation need to be made or you decide to sale your business, then you must notify your consultant at least thirty days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location, or inherited. All designated indoor and outdoor spaces for child care, program files, items to be posted , and transportation were monitored during today’s visit. All staff files that were not monitored during the first temporary time period visit on February 23, 2024, and a percentage of children’s files were monitored during today’s visit. There are two NC Pre-K designated classrooms in the facility. Prior to today’s visit, the NC Pre-K Plan System was accessed, and it was verified that there are two approved classrooms, and the Lead Teachers are Elisa Rainey and Jennifer Parnell, and both staff members were observed as Lead Teachers today. The center’s previous administrator, Tovia Guentin, is still listed on the facility’s NC Pre-K Plan as Administrator. You need to contact your NC Pre-K Contractor immediately to ensure that they are aware that you, Thedra France, are the administrator of the facility. The Creative Curriculum is used, and Teaching Strategies Gold is used as the ongoing assessment tool in both classrooms. The activity plan posted in both classrooms today documented the theme of “Getting Ready for Kindergarten” and the plans listed associated activities in all developmental domains. All activity areas/materials were observed and available daily. Because it is the end of the school year in a few weeks all Dial Assessments, Health Screenings, and Home Visits for the school year would have already been completed. Formative Assessments are being completed and end of year parent conferences are being completed. Prior to the ownership change, the assigned Child Care Consultant for this program, which remains intact, conducted an Annual Compliance visit on November 2, 2023, and documented in the Visit Summary that “NC Pre-K requirements were monitored and found in compliance in the two NC Pre-K classrooms.” Both classrooms have 18 children enrolled with two staff members in each classroom, meeting the required staff/child ratios and group sizes. There are two playgrounds to the right of the facility and mulch at fall zones measured over the required six inches in depth at fall zones at stationary equipment. However, there has been severe storms/rain in the past weeks and in the upcoming forecast and we discussed today that it may be necessary to pull mulch that washes to the fence line back toward the fall zones at the equipment. We also discussed critical height of equipment, fall zones, and surfacing requirements. Please refer to Child Care Rule 10A NCAC 09 .0605 for detailed rule information, pages 17-19 of Chapter 9 Child Care Rules Effective January 1, 2024. To quickly access Chapter 9 Child Care Rules, visit the DCDEE website at https://ncchildcare.ncdhhs.gov, under the “Provider” tab, select “Child Care Rules,” and scroll down to select “Chapter 9 Child Care Rules.” An existing 2005 Chevrolet small bus used to transport children to the facility from school was monitored on February 23, 2024, including a binder with children’s identifying/emergency information/photo, and written pick-up times and drop-off times at the center. This vehicle was monitored again today. One additional bus, a 2005 Chevrolet, on-site today was monitored (tire tread, tags, registration, insurance, fire extinguisher, first aid kit, condition of seats and interior) and was approved for use. The facility now has two approved small buses (both 2005 Chevrolets) to be used for transportation and Ms. France stated transportation only occurs for school age children for school pick up and for summer field trips. Children present were observed to be engaged in group and free choice activities, personal care routines, outdoor play, lunch, and nap. The following violations were cited today: Violation Number Comment Rule 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence) Two children under fifteen months of age were moved into an adjoining classroom, in order for staff/child ratios to be maintained. The children’s feeding schedules were not moved into/posted in the adjoining classroom where they were receiving care, and one of these children’s bottles were not moved into the classroom. 10A NCAC 09 .0902(a) 895 Infants under the age of 12 months were not placed on their backs for sleeping unless the center had obtained the appropriate written waiver. During today’s visit, according to a safe sleep chart for an infant present, the infant was laid down to sleep at 10:15a.m. and the caregiver circled “S” for side. The caregiver stated that the child can roll over and when she laid the child down on the child's back, the child rolled to the side. Previous entries for the same child on the sheet for each time the child was first laid down, documented a circled “B” for back. .0606(a)(1)(A-B) 9995 A violation was found for which there is no item number. During today’s visit, the roll of toilet paper in the bathroom, used by children in Space 1, was lying on the floor and was dirty and wet. A toilet paper roll with a cover and key lock was mounted on the wall, with no toilet paper inside it, a violation of 15A NCAC 18A .2817 TOILETS (a) In child care centers, toilet tissue paper shall be provided in each toilet room and stored in a clean, dry place. The toilet room shall include or be adjacent to a handwash lavatory. Storage in toilet rooms shall be limited to toileting and diapering supplies. All toilet fixtures shall be kept clean and in good repair. Toilet fixtures shall be child-sized, adult-sized toilets that are adapted to accommodate children, or potty chairs. The violations documented today were corrected during the visit. However, it is important that you review the violations, and applicable child care rules with your staff to ensure that there is compliance going forward. As part of the process for the change of ownership, all required inspections (Building, Fire and Sanitation) must be completed and submitted to Ms. Childress prior to the expiration of the Temporary License. A completed Fire and Sanitation Inspection have been received. Failure to submit the approved building inspection within the required timeframe could result in the denial of a license or an Administrative Action. The Temporary License will expire on July 8, 2024, 2024. Technical Assistance and/or Consultation Provided During Today’s Visit: During today’s visit, according to a safe sleep chart for an infant present, the infant was laid down to sleep at 10:15a.m. and the caregiver circled “S” for side. The caregiver stated that the child can roll over and when she laid the child down on his back, he rolled to his side. I looked at previous entries for the same child on the sheet and for each time the child was first laid down “B” was circled for back. She and the other caregiver in the classroom stated that all infants are to be laid down on their backs for sleeping and that they document this on the safe sleep charts when they lay each infant down to sleep, regardless of whether they roll over or not immediately when they first lay them down. The caregiver corrected the entry and the additional caregiver again explained to the staff member that she must lay all infants down to sleep on their backs and document this on the safe sleep chart. The posted safe sleep policy also stated all infants were laid down in their backs for sleep. 10A NCAC 09 .0606 SAFE SLEEP PRACTICES (a) Each center licensed to care for infants aged 12 months or younger shall develop, adopt, and comply with a written safe sleep policy that: (1) specifies that caregivers shall place infants aged 12 months or younger on their backs for sleeping, unless: (A) for an infant aged six months or less, the center receives a written waiver of this requirement from a health care professional; or (B) for an infant older than six months, the center receives a written waiver of this requirement from a health care professional, or a parent or a legal guardian; During today’s visit two children under fifteen months of age were moved into an adjoining classroom, in order for staff/child ratios to be maintained. The children’s feeding schedules were not moved into/posted in the adjoining classroom where they were receiving care, and one of these children’s bottles were not moved into the classroom with the child. We discussed that even though the staff members could ask the caregiver in the adjoining classroom to hand them the bottles as they were needed, the feeding plans and bottles were not readily accessible to the caregivers. 10A NCAC 09 .0902 REQUIREMENTS FOR INFANTS (a) The parent or health care provider of each child under 15 months of age shall provide the center an individual written feeding plan for the child. This plan shall be followed at the center. This plan shall include the child's name, be signed by the parent or health care provider, and be dated when received by the center. Each infant's plan shall be modified in consultation with the child's parent or health care provider to reflect changes in the child's needs as he or she develops. The feeding instructions for each infant shall include the type and amount of milk, formula and food, the frequency of feedings and be posted for reference by the caregivers. During today’s visit, the roll of toilet paper in the bathroom, used by children in Space 1, was lying on the floor and was dirty and wet. A toilet paper roll with a cover and key lock was mounted on the wall, with no toilet paper inside it. Ms. France located a key to open the cover and placed toilet paper on the roll. Sanitary conditions on flooring cannot be maintained around toilets due to constant use, children’s shoes/travel in and out, and water from handwashing. Toilet paper to be used during toileting must be kept in a clean and dry place. 15A NCAC 18A .2817 TOILETS (a) In child care centers, toilet tissue paper shall be provided in each toilet room and stored in a clean, dry place. The toilet room shall include or be adjacent to a handwash lavatory. Storage in toilet rooms shall be limited to toileting and diapering supplies. All toilet fixtures shall be kept clean and in good repair. Toilet fixtures shall be child-sized, adult-sized toilets that are adapted to accommodate children, or potty chairs. Rated License Assessment Process You will remain in Cohort 1, with the preparation year ending June 30, 2024, and the rated license assessment and Environment Rating Scale Assessment will be completed during the timeframe beginning July 1, 2024, and ending June 30, 2025 . Emergency Preparedness and Response Plan Ms. France has completed the Emergency Preparedness and Response in Child Care training. An EPR Plan for this facility with this license number must be created and uploaded on the designated website at https://rmp.nc.gov/portal/portal.aspx. You are required to review the plan annually, regardless of whether changes are made, and print a cover page with the current year’s date. Ready to go files and materials should be reviewed and kept current. The date of the plan review should be included in staff files and on Staff and Training Worksheets for each staff member. Continue to document monthly fire drills, using the fire alarm system, and emergency drills (lockdown or shelter-in-place) quarterly. All items monitored, violations documented, and technical assistance provided were reviewed with Ms. France and a handwritten Visit Summary was completed during the visit. Due to forecasted severe storms arriving, a computer generated visit summary will be emailed to Ms. France following today’s visit. If you have any further questions about today’s visit, please contact Ms. Childress at tammy.childress@dhhs.nc.gov or by telephone at (336)317-6436. You may also contact the Licensing Supervisor, Pamela Hauser, at pamela.hauser@dhhs.nc.gov if you have concerns regarding today’s visit or any violations documented. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .0605 · Violation

Name of Operation: Childcare Network #164 Facility ID: 34001418 Consultant: TAMMY CHILDRESS Operation Type: Center Case Number: Visit Date: 5/8/2024 Number Present: 113 Completed Date: 5/9/2024 Age: From 0 To 5 Total Minutes: 350 Time In: 10:10 AM Time Out: 04:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor compliance with all applicable child care requirements during the second temporary time period visit. The visit was conducted with Thedra France, Director, by Tammy Childress, Lead Child Care Consultant. Currently this center operates with a Temporary License, issued on January 8, 2024, following a change of ownership. The facility is licensed to provide care to children ages zero to twelve-years-old on first shift and operates 11 classrooms within the building. Restrictions are daytime care only and children under 2 ½ years old in rooms with direct exits. The Secretary of State website was checked today, and the owner, Child Development Schools North Carolina, LLC, is current on all required documents and active on the NC Business Registry. If any changes to the corporation need to be made or you decide to sale your business, then you must notify your consultant at least thirty days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location, or inherited. All designated indoor and outdoor spaces for child care, program files, items to be posted , and transportation were monitored during today’s visit. All staff files that were not monitored during the first temporary time period visit on February 23, 2024, and a percentage of children’s files were monitored during today’s visit. There are two NC Pre-K designated classrooms in the facility. Prior to today’s visit, the NC Pre-K Plan System was accessed, and it was verified that there are two approved classrooms, and the Lead Teachers are Elisa Rainey and Jennifer Parnell, and both staff members were observed as Lead Teachers today. The center’s previous administrator, Tovia Guentin, is still listed on the facility’s NC Pre-K Plan as Administrator. You need to contact your NC Pre-K Contractor immediately to ensure that they are aware that you, Thedra France, are the administrator of the facility. The Creative Curriculum is used, and Teaching Strategies Gold is used as the ongoing assessment tool in both classrooms. The activity plan posted in both classrooms today documented the theme of “Getting Ready for Kindergarten” and the plans listed associated activities in all developmental domains. All activity areas/materials were observed and available daily. Because it is the end of the school year in a few weeks all Dial Assessments, Health Screenings, and Home Visits for the school year would have already been completed. Formative Assessments are being completed and end of year parent conferences are being completed. Prior to the ownership change, the assigned Child Care Consultant for this program, which remains intact, conducted an Annual Compliance visit on November 2, 2023, and documented in the Visit Summary that “NC Pre-K requirements were monitored and found in compliance in the two NC Pre-K classrooms.” Both classrooms have 18 children enrolled with two staff members in each classroom, meeting the required staff/child ratios and group sizes. There are two playgrounds to the right of the facility and mulch at fall zones measured over the required six inches in depth at fall zones at stationary equipment. However, there has been severe storms/rain in the past weeks and in the upcoming forecast and we discussed today that it may be necessary to pull mulch that washes to the fence line back toward the fall zones at the equipment. We also discussed critical height of equipment, fall zones, and surfacing requirements. Please refer to Child Care Rule 10A NCAC 09 .0605 for detailed rule information, pages 17-19 of Chapter 9 Child Care Rules Effective January 1, 2024. To quickly access Chapter 9 Child Care Rules, visit the DCDEE website at https://ncchildcare.ncdhhs.gov, under the “Provider” tab, select “Child Care Rules,” and scroll down to select “Chapter 9 Child Care Rules.” An existing 2005 Chevrolet small bus used to transport children to the facility from school was monitored on February 23, 2024, including a binder with children’s identifying/emergency information/photo, and written pick-up times and drop-off times at the center. This vehicle was monitored again today. One additional bus, a 2005 Chevrolet, on-site today was monitored (tire tread, tags, registration, insurance, fire extinguisher, first aid kit, condition of seats and interior) and was approved for use. The facility now has two approved small buses (both 2005 Chevrolets) to be used for transportation and Ms. France stated transportation only occurs for school age children for school pick up and for summer field trips. Children present were observed to be engaged in group and free choice activities, personal care routines, outdoor play, lunch, and nap. The following violations were cited today: Violation Number Comment Rule 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence) Two children under fifteen months of age were moved into an adjoining classroom, in order for staff/child ratios to be maintained. The children’s feeding schedules were not moved into/posted in the adjoining classroom where they were receiving care, and one of these children’s bottles were not moved into the classroom. 10A NCAC 09 .0902(a) 895 Infants under the age of 12 months were not placed on their backs for sleeping unless the center had obtained the appropriate written waiver. During today’s visit, according to a safe sleep chart for an infant present, the infant was laid down to sleep at 10:15a.m. and the caregiver circled “S” for side. The caregiver stated that the child can roll over and when she laid the child down on the child's back, the child rolled to the side. Previous entries for the same child on the sheet for each time the child was first laid down, documented a circled “B” for back. .0606(a)(1)(A-B) 9995 A violation was found for which there is no item number. During today’s visit, the roll of toilet paper in the bathroom, used by children in Space 1, was lying on the floor and was dirty and wet. A toilet paper roll with a cover and key lock was mounted on the wall, with no toilet paper inside it, a violation of 15A NCAC 18A .2817 TOILETS (a) In child care centers, toilet tissue paper shall be provided in each toilet room and stored in a clean, dry place. The toilet room shall include or be adjacent to a handwash lavatory. Storage in toilet rooms shall be limited to toileting and diapering supplies. All toilet fixtures shall be kept clean and in good repair. Toilet fixtures shall be child-sized, adult-sized toilets that are adapted to accommodate children, or potty chairs. The violations documented today were corrected during the visit. However, it is important that you review the violations, and applicable child care rules with your staff to ensure that there is compliance going forward. As part of the process for the change of ownership, all required inspections (Building, Fire and Sanitation) must be completed and submitted to Ms. Childress prior to the expiration of the Temporary License. A completed Fire and Sanitation Inspection have been received. Failure to submit the approved building inspection within the required timeframe could result in the denial of a license or an Administrative Action. The Temporary License will expire on July 8, 2024, 2024. Technical Assistance and/or Consultation Provided During Today’s Visit: During today’s visit, according to a safe sleep chart for an infant present, the infant was laid down to sleep at 10:15a.m. and the caregiver circled “S” for side. The caregiver stated that the child can roll over and when she laid the child down on his back, he rolled to his side. I looked at previous entries for the same child on the sheet and for each time the child was first laid down “B” was circled for back. She and the other caregiver in the classroom stated that all infants are to be laid down on their backs for sleeping and that they document this on the safe sleep charts when they lay each infant down to sleep, regardless of whether they roll over or not immediately when they first lay them down. The caregiver corrected the entry and the additional caregiver again explained to the staff member that she must lay all infants down to sleep on their backs and document this on the safe sleep chart. The posted safe sleep policy also stated all infants were laid down in their backs for sleep. 10A NCAC 09 .0606 SAFE SLEEP PRACTICES (a) Each center licensed to care for infants aged 12 months or younger shall develop, adopt, and comply with a written safe sleep policy that: (1) specifies that caregivers shall place infants aged 12 months or younger on their backs for sleeping, unless: (A) for an infant aged six months or less, the center receives a written waiver of this requirement from a health care professional; or (B) for an infant older than six months, the center receives a written waiver of this requirement from a health care professional, or a parent or a legal guardian; During today’s visit two children under fifteen months of age were moved into an adjoining classroom, in order for staff/child ratios to be maintained. The children’s feeding schedules were not moved into/posted in the adjoining classroom where they were receiving care, and one of these children’s bottles were not moved into the classroom with the child. We discussed that even though the staff members could ask the caregiver in the adjoining classroom to hand them the bottles as they were needed, the feeding plans and bottles were not readily accessible to the caregivers. 10A NCAC 09 .0902 REQUIREMENTS FOR INFANTS (a) The parent or health care provider of each child under 15 months of age shall provide the center an individual written feeding plan for the child. This plan shall be followed at the center. This plan shall include the child's name, be signed by the parent or health care provider, and be dated when received by the center. Each infant's plan shall be modified in consultation with the child's parent or health care provider to reflect changes in the child's needs as he or she develops. The feeding instructions for each infant shall include the type and amount of milk, formula and food, the frequency of feedings and be posted for reference by the caregivers. During today’s visit, the roll of toilet paper in the bathroom, used by children in Space 1, was lying on the floor and was dirty and wet. A toilet paper roll with a cover and key lock was mounted on the wall, with no toilet paper inside it. Ms. France located a key to open the cover and placed toilet paper on the roll. Sanitary conditions on flooring cannot be maintained around toilets due to constant use, children’s shoes/travel in and out, and water from handwashing. Toilet paper to be used during toileting must be kept in a clean and dry place. 15A NCAC 18A .2817 TOILETS (a) In child care centers, toilet tissue paper shall be provided in each toilet room and stored in a clean, dry place. The toilet room shall include or be adjacent to a handwash lavatory. Storage in toilet rooms shall be limited to toileting and diapering supplies. All toilet fixtures shall be kept clean and in good repair. Toilet fixtures shall be child-sized, adult-sized toilets that are adapted to accommodate children, or potty chairs. Rated License Assessment Process You will remain in Cohort 1, with the preparation year ending June 30, 2024, and the rated license assessment and Environment Rating Scale Assessment will be completed during the timeframe beginning July 1, 2024, and ending June 30, 2025 . Emergency Preparedness and Response Plan Ms. France has completed the Emergency Preparedness and Response in Child Care training. An EPR Plan for this facility with this license number must be created and uploaded on the designated website at https://rmp.nc.gov/portal/portal.aspx. You are required to review the plan annually, regardless of whether changes are made, and print a cover page with the current year’s date. Ready to go files and materials should be reviewed and kept current. The date of the plan review should be included in staff files and on Staff and Training Worksheets for each staff member. Continue to document monthly fire drills, using the fire alarm system, and emergency drills (lockdown or shelter-in-place) quarterly. All items monitored, violations documented, and technical assistance provided were reviewed with Ms. France and a handwritten Visit Summary was completed during the visit. Due to forecasted severe storms arriving, a computer generated visit summary will be emailed to Ms. France following today’s visit. If you have any further questions about today’s visit, please contact Ms. Childress at tammy.childress@dhhs.nc.gov or by telephone at (336)317-6436. You may also contact the Licensing Supervisor, Pamela Hauser, at pamela.hauser@dhhs.nc.gov if you have concerns regarding today’s visit or any violations documented. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0606 · Violation

Name of Operation: Childcare Network #164 Facility ID: 34001418 Consultant: TAMMY CHILDRESS Operation Type: Center Case Number: Visit Date: 5/8/2024 Number Present: 113 Completed Date: 5/9/2024 Age: From 0 To 5 Total Minutes: 350 Time In: 10:10 AM Time Out: 04:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor compliance with all applicable child care requirements during the second temporary time period visit. The visit was conducted with Thedra France, Director, by Tammy Childress, Lead Child Care Consultant. Currently this center operates with a Temporary License, issued on January 8, 2024, following a change of ownership. The facility is licensed to provide care to children ages zero to twelve-years-old on first shift and operates 11 classrooms within the building. Restrictions are daytime care only and children under 2 ½ years old in rooms with direct exits. The Secretary of State website was checked today, and the owner, Child Development Schools North Carolina, LLC, is current on all required documents and active on the NC Business Registry. If any changes to the corporation need to be made or you decide to sale your business, then you must notify your consultant at least thirty days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location, or inherited. All designated indoor and outdoor spaces for child care, program files, items to be posted , and transportation were monitored during today’s visit. All staff files that were not monitored during the first temporary time period visit on February 23, 2024, and a percentage of children’s files were monitored during today’s visit. There are two NC Pre-K designated classrooms in the facility. Prior to today’s visit, the NC Pre-K Plan System was accessed, and it was verified that there are two approved classrooms, and the Lead Teachers are Elisa Rainey and Jennifer Parnell, and both staff members were observed as Lead Teachers today. The center’s previous administrator, Tovia Guentin, is still listed on the facility’s NC Pre-K Plan as Administrator. You need to contact your NC Pre-K Contractor immediately to ensure that they are aware that you, Thedra France, are the administrator of the facility. The Creative Curriculum is used, and Teaching Strategies Gold is used as the ongoing assessment tool in both classrooms. The activity plan posted in both classrooms today documented the theme of “Getting Ready for Kindergarten” and the plans listed associated activities in all developmental domains. All activity areas/materials were observed and available daily. Because it is the end of the school year in a few weeks all Dial Assessments, Health Screenings, and Home Visits for the school year would have already been completed. Formative Assessments are being completed and end of year parent conferences are being completed. Prior to the ownership change, the assigned Child Care Consultant for this program, which remains intact, conducted an Annual Compliance visit on November 2, 2023, and documented in the Visit Summary that “NC Pre-K requirements were monitored and found in compliance in the two NC Pre-K classrooms.” Both classrooms have 18 children enrolled with two staff members in each classroom, meeting the required staff/child ratios and group sizes. There are two playgrounds to the right of the facility and mulch at fall zones measured over the required six inches in depth at fall zones at stationary equipment. However, there has been severe storms/rain in the past weeks and in the upcoming forecast and we discussed today that it may be necessary to pull mulch that washes to the fence line back toward the fall zones at the equipment. We also discussed critical height of equipment, fall zones, and surfacing requirements. Please refer to Child Care Rule 10A NCAC 09 .0605 for detailed rule information, pages 17-19 of Chapter 9 Child Care Rules Effective January 1, 2024. To quickly access Chapter 9 Child Care Rules, visit the DCDEE website at https://ncchildcare.ncdhhs.gov, under the “Provider” tab, select “Child Care Rules,” and scroll down to select “Chapter 9 Child Care Rules.” An existing 2005 Chevrolet small bus used to transport children to the facility from school was monitored on February 23, 2024, including a binder with children’s identifying/emergency information/photo, and written pick-up times and drop-off times at the center. This vehicle was monitored again today. One additional bus, a 2005 Chevrolet, on-site today was monitored (tire tread, tags, registration, insurance, fire extinguisher, first aid kit, condition of seats and interior) and was approved for use. The facility now has two approved small buses (both 2005 Chevrolets) to be used for transportation and Ms. France stated transportation only occurs for school age children for school pick up and for summer field trips. Children present were observed to be engaged in group and free choice activities, personal care routines, outdoor play, lunch, and nap. The following violations were cited today: Violation Number Comment Rule 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence) Two children under fifteen months of age were moved into an adjoining classroom, in order for staff/child ratios to be maintained. The children’s feeding schedules were not moved into/posted in the adjoining classroom where they were receiving care, and one of these children’s bottles were not moved into the classroom. 10A NCAC 09 .0902(a) 895 Infants under the age of 12 months were not placed on their backs for sleeping unless the center had obtained the appropriate written waiver. During today’s visit, according to a safe sleep chart for an infant present, the infant was laid down to sleep at 10:15a.m. and the caregiver circled “S” for side. The caregiver stated that the child can roll over and when she laid the child down on the child's back, the child rolled to the side. Previous entries for the same child on the sheet for each time the child was first laid down, documented a circled “B” for back. .0606(a)(1)(A-B) 9995 A violation was found for which there is no item number. During today’s visit, the roll of toilet paper in the bathroom, used by children in Space 1, was lying on the floor and was dirty and wet. A toilet paper roll with a cover and key lock was mounted on the wall, with no toilet paper inside it, a violation of 15A NCAC 18A .2817 TOILETS (a) In child care centers, toilet tissue paper shall be provided in each toilet room and stored in a clean, dry place. The toilet room shall include or be adjacent to a handwash lavatory. Storage in toilet rooms shall be limited to toileting and diapering supplies. All toilet fixtures shall be kept clean and in good repair. Toilet fixtures shall be child-sized, adult-sized toilets that are adapted to accommodate children, or potty chairs. The violations documented today were corrected during the visit. However, it is important that you review the violations, and applicable child care rules with your staff to ensure that there is compliance going forward. As part of the process for the change of ownership, all required inspections (Building, Fire and Sanitation) must be completed and submitted to Ms. Childress prior to the expiration of the Temporary License. A completed Fire and Sanitation Inspection have been received. Failure to submit the approved building inspection within the required timeframe could result in the denial of a license or an Administrative Action. The Temporary License will expire on July 8, 2024, 2024. Technical Assistance and/or Consultation Provided During Today’s Visit: During today’s visit, according to a safe sleep chart for an infant present, the infant was laid down to sleep at 10:15a.m. and the caregiver circled “S” for side. The caregiver stated that the child can roll over and when she laid the child down on his back, he rolled to his side. I looked at previous entries for the same child on the sheet and for each time the child was first laid down “B” was circled for back. She and the other caregiver in the classroom stated that all infants are to be laid down on their backs for sleeping and that they document this on the safe sleep charts when they lay each infant down to sleep, regardless of whether they roll over or not immediately when they first lay them down. The caregiver corrected the entry and the additional caregiver again explained to the staff member that she must lay all infants down to sleep on their backs and document this on the safe sleep chart. The posted safe sleep policy also stated all infants were laid down in their backs for sleep. 10A NCAC 09 .0606 SAFE SLEEP PRACTICES (a) Each center licensed to care for infants aged 12 months or younger shall develop, adopt, and comply with a written safe sleep policy that: (1) specifies that caregivers shall place infants aged 12 months or younger on their backs for sleeping, unless: (A) for an infant aged six months or less, the center receives a written waiver of this requirement from a health care professional; or (B) for an infant older than six months, the center receives a written waiver of this requirement from a health care professional, or a parent or a legal guardian; During today’s visit two children under fifteen months of age were moved into an adjoining classroom, in order for staff/child ratios to be maintained. The children’s feeding schedules were not moved into/posted in the adjoining classroom where they were receiving care, and one of these children’s bottles were not moved into the classroom with the child. We discussed that even though the staff members could ask the caregiver in the adjoining classroom to hand them the bottles as they were needed, the feeding plans and bottles were not readily accessible to the caregivers. 10A NCAC 09 .0902 REQUIREMENTS FOR INFANTS (a) The parent or health care provider of each child under 15 months of age shall provide the center an individual written feeding plan for the child. This plan shall be followed at the center. This plan shall include the child's name, be signed by the parent or health care provider, and be dated when received by the center. Each infant's plan shall be modified in consultation with the child's parent or health care provider to reflect changes in the child's needs as he or she develops. The feeding instructions for each infant shall include the type and amount of milk, formula and food, the frequency of feedings and be posted for reference by the caregivers. During today’s visit, the roll of toilet paper in the bathroom, used by children in Space 1, was lying on the floor and was dirty and wet. A toilet paper roll with a cover and key lock was mounted on the wall, with no toilet paper inside it. Ms. France located a key to open the cover and placed toilet paper on the roll. Sanitary conditions on flooring cannot be maintained around toilets due to constant use, children’s shoes/travel in and out, and water from handwashing. Toilet paper to be used during toileting must be kept in a clean and dry place. 15A NCAC 18A .2817 TOILETS (a) In child care centers, toilet tissue paper shall be provided in each toilet room and stored in a clean, dry place. The toilet room shall include or be adjacent to a handwash lavatory. Storage in toilet rooms shall be limited to toileting and diapering supplies. All toilet fixtures shall be kept clean and in good repair. Toilet fixtures shall be child-sized, adult-sized toilets that are adapted to accommodate children, or potty chairs. Rated License Assessment Process You will remain in Cohort 1, with the preparation year ending June 30, 2024, and the rated license assessment and Environment Rating Scale Assessment will be completed during the timeframe beginning July 1, 2024, and ending June 30, 2025 . Emergency Preparedness and Response Plan Ms. France has completed the Emergency Preparedness and Response in Child Care training. An EPR Plan for this facility with this license number must be created and uploaded on the designated website at https://rmp.nc.gov/portal/portal.aspx. You are required to review the plan annually, regardless of whether changes are made, and print a cover page with the current year’s date. Ready to go files and materials should be reviewed and kept current. The date of the plan review should be included in staff files and on Staff and Training Worksheets for each staff member. Continue to document monthly fire drills, using the fire alarm system, and emergency drills (lockdown or shelter-in-place) quarterly. All items monitored, violations documented, and technical assistance provided were reviewed with Ms. France and a handwritten Visit Summary was completed during the visit. Due to forecasted severe storms arriving, a computer generated visit summary will be emailed to Ms. France following today’s visit. If you have any further questions about today’s visit, please contact Ms. Childress at tammy.childress@dhhs.nc.gov or by telephone at (336)317-6436. You may also contact the Licensing Supervisor, Pamela Hauser, at pamela.hauser@dhhs.nc.gov if you have concerns regarding today’s visit or any violations documented. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0902 · Violation

Name of Operation: Childcare Network #164 Facility ID: 34001418 Consultant: TAMMY CHILDRESS Operation Type: Center Case Number: Visit Date: 5/8/2024 Number Present: 113 Completed Date: 5/9/2024 Age: From 0 To 5 Total Minutes: 350 Time In: 10:10 AM Time Out: 04:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor compliance with all applicable child care requirements during the second temporary time period visit. The visit was conducted with Thedra France, Director, by Tammy Childress, Lead Child Care Consultant. Currently this center operates with a Temporary License, issued on January 8, 2024, following a change of ownership. The facility is licensed to provide care to children ages zero to twelve-years-old on first shift and operates 11 classrooms within the building. Restrictions are daytime care only and children under 2 ½ years old in rooms with direct exits. The Secretary of State website was checked today, and the owner, Child Development Schools North Carolina, LLC, is current on all required documents and active on the NC Business Registry. If any changes to the corporation need to be made or you decide to sale your business, then you must notify your consultant at least thirty days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location, or inherited. All designated indoor and outdoor spaces for child care, program files, items to be posted , and transportation were monitored during today’s visit. All staff files that were not monitored during the first temporary time period visit on February 23, 2024, and a percentage of children’s files were monitored during today’s visit. There are two NC Pre-K designated classrooms in the facility. Prior to today’s visit, the NC Pre-K Plan System was accessed, and it was verified that there are two approved classrooms, and the Lead Teachers are Elisa Rainey and Jennifer Parnell, and both staff members were observed as Lead Teachers today. The center’s previous administrator, Tovia Guentin, is still listed on the facility’s NC Pre-K Plan as Administrator. You need to contact your NC Pre-K Contractor immediately to ensure that they are aware that you, Thedra France, are the administrator of the facility. The Creative Curriculum is used, and Teaching Strategies Gold is used as the ongoing assessment tool in both classrooms. The activity plan posted in both classrooms today documented the theme of “Getting Ready for Kindergarten” and the plans listed associated activities in all developmental domains. All activity areas/materials were observed and available daily. Because it is the end of the school year in a few weeks all Dial Assessments, Health Screenings, and Home Visits for the school year would have already been completed. Formative Assessments are being completed and end of year parent conferences are being completed. Prior to the ownership change, the assigned Child Care Consultant for this program, which remains intact, conducted an Annual Compliance visit on November 2, 2023, and documented in the Visit Summary that “NC Pre-K requirements were monitored and found in compliance in the two NC Pre-K classrooms.” Both classrooms have 18 children enrolled with two staff members in each classroom, meeting the required staff/child ratios and group sizes. There are two playgrounds to the right of the facility and mulch at fall zones measured over the required six inches in depth at fall zones at stationary equipment. However, there has been severe storms/rain in the past weeks and in the upcoming forecast and we discussed today that it may be necessary to pull mulch that washes to the fence line back toward the fall zones at the equipment. We also discussed critical height of equipment, fall zones, and surfacing requirements. Please refer to Child Care Rule 10A NCAC 09 .0605 for detailed rule information, pages 17-19 of Chapter 9 Child Care Rules Effective January 1, 2024. To quickly access Chapter 9 Child Care Rules, visit the DCDEE website at https://ncchildcare.ncdhhs.gov, under the “Provider” tab, select “Child Care Rules,” and scroll down to select “Chapter 9 Child Care Rules.” An existing 2005 Chevrolet small bus used to transport children to the facility from school was monitored on February 23, 2024, including a binder with children’s identifying/emergency information/photo, and written pick-up times and drop-off times at the center. This vehicle was monitored again today. One additional bus, a 2005 Chevrolet, on-site today was monitored (tire tread, tags, registration, insurance, fire extinguisher, first aid kit, condition of seats and interior) and was approved for use. The facility now has two approved small buses (both 2005 Chevrolets) to be used for transportation and Ms. France stated transportation only occurs for school age children for school pick up and for summer field trips. Children present were observed to be engaged in group and free choice activities, personal care routines, outdoor play, lunch, and nap. The following violations were cited today: Violation Number Comment Rule 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence) Two children under fifteen months of age were moved into an adjoining classroom, in order for staff/child ratios to be maintained. The children’s feeding schedules were not moved into/posted in the adjoining classroom where they were receiving care, and one of these children’s bottles were not moved into the classroom. 10A NCAC 09 .0902(a) 895 Infants under the age of 12 months were not placed on their backs for sleeping unless the center had obtained the appropriate written waiver. During today’s visit, according to a safe sleep chart for an infant present, the infant was laid down to sleep at 10:15a.m. and the caregiver circled “S” for side. The caregiver stated that the child can roll over and when she laid the child down on the child's back, the child rolled to the side. Previous entries for the same child on the sheet for each time the child was first laid down, documented a circled “B” for back. .0606(a)(1)(A-B) 9995 A violation was found for which there is no item number. During today’s visit, the roll of toilet paper in the bathroom, used by children in Space 1, was lying on the floor and was dirty and wet. A toilet paper roll with a cover and key lock was mounted on the wall, with no toilet paper inside it, a violation of 15A NCAC 18A .2817 TOILETS (a) In child care centers, toilet tissue paper shall be provided in each toilet room and stored in a clean, dry place. The toilet room shall include or be adjacent to a handwash lavatory. Storage in toilet rooms shall be limited to toileting and diapering supplies. All toilet fixtures shall be kept clean and in good repair. Toilet fixtures shall be child-sized, adult-sized toilets that are adapted to accommodate children, or potty chairs. The violations documented today were corrected during the visit. However, it is important that you review the violations, and applicable child care rules with your staff to ensure that there is compliance going forward. As part of the process for the change of ownership, all required inspections (Building, Fire and Sanitation) must be completed and submitted to Ms. Childress prior to the expiration of the Temporary License. A completed Fire and Sanitation Inspection have been received. Failure to submit the approved building inspection within the required timeframe could result in the denial of a license or an Administrative Action. The Temporary License will expire on July 8, 2024, 2024. Technical Assistance and/or Consultation Provided During Today’s Visit: During today’s visit, according to a safe sleep chart for an infant present, the infant was laid down to sleep at 10:15a.m. and the caregiver circled “S” for side. The caregiver stated that the child can roll over and when she laid the child down on his back, he rolled to his side. I looked at previous entries for the same child on the sheet and for each time the child was first laid down “B” was circled for back. She and the other caregiver in the classroom stated that all infants are to be laid down on their backs for sleeping and that they document this on the safe sleep charts when they lay each infant down to sleep, regardless of whether they roll over or not immediately when they first lay them down. The caregiver corrected the entry and the additional caregiver again explained to the staff member that she must lay all infants down to sleep on their backs and document this on the safe sleep chart. The posted safe sleep policy also stated all infants were laid down in their backs for sleep. 10A NCAC 09 .0606 SAFE SLEEP PRACTICES (a) Each center licensed to care for infants aged 12 months or younger shall develop, adopt, and comply with a written safe sleep policy that: (1) specifies that caregivers shall place infants aged 12 months or younger on their backs for sleeping, unless: (A) for an infant aged six months or less, the center receives a written waiver of this requirement from a health care professional; or (B) for an infant older than six months, the center receives a written waiver of this requirement from a health care professional, or a parent or a legal guardian; During today’s visit two children under fifteen months of age were moved into an adjoining classroom, in order for staff/child ratios to be maintained. The children’s feeding schedules were not moved into/posted in the adjoining classroom where they were receiving care, and one of these children’s bottles were not moved into the classroom with the child. We discussed that even though the staff members could ask the caregiver in the adjoining classroom to hand them the bottles as they were needed, the feeding plans and bottles were not readily accessible to the caregivers. 10A NCAC 09 .0902 REQUIREMENTS FOR INFANTS (a) The parent or health care provider of each child under 15 months of age shall provide the center an individual written feeding plan for the child. This plan shall be followed at the center. This plan shall include the child's name, be signed by the parent or health care provider, and be dated when received by the center. Each infant's plan shall be modified in consultation with the child's parent or health care provider to reflect changes in the child's needs as he or she develops. The feeding instructions for each infant shall include the type and amount of milk, formula and food, the frequency of feedings and be posted for reference by the caregivers. During today’s visit, the roll of toilet paper in the bathroom, used by children in Space 1, was lying on the floor and was dirty and wet. A toilet paper roll with a cover and key lock was mounted on the wall, with no toilet paper inside it. Ms. France located a key to open the cover and placed toilet paper on the roll. Sanitary conditions on flooring cannot be maintained around toilets due to constant use, children’s shoes/travel in and out, and water from handwashing. Toilet paper to be used during toileting must be kept in a clean and dry place. 15A NCAC 18A .2817 TOILETS (a) In child care centers, toilet tissue paper shall be provided in each toilet room and stored in a clean, dry place. The toilet room shall include or be adjacent to a handwash lavatory. Storage in toilet rooms shall be limited to toileting and diapering supplies. All toilet fixtures shall be kept clean and in good repair. Toilet fixtures shall be child-sized, adult-sized toilets that are adapted to accommodate children, or potty chairs. Rated License Assessment Process You will remain in Cohort 1, with the preparation year ending June 30, 2024, and the rated license assessment and Environment Rating Scale Assessment will be completed during the timeframe beginning July 1, 2024, and ending June 30, 2025 . Emergency Preparedness and Response Plan Ms. France has completed the Emergency Preparedness and Response in Child Care training. An EPR Plan for this facility with this license number must be created and uploaded on the designated website at https://rmp.nc.gov/portal/portal.aspx. You are required to review the plan annually, regardless of whether changes are made, and print a cover page with the current year’s date. Ready to go files and materials should be reviewed and kept current. The date of the plan review should be included in staff files and on Staff and Training Worksheets for each staff member. Continue to document monthly fire drills, using the fire alarm system, and emergency drills (lockdown or shelter-in-place) quarterly. All items monitored, violations documented, and technical assistance provided were reviewed with Ms. France and a handwritten Visit Summary was completed during the visit. Due to forecasted severe storms arriving, a computer generated visit summary will be emailed to Ms. France following today’s visit. If you have any further questions about today’s visit, please contact Ms. Childress at tammy.childress@dhhs.nc.gov or by telephone at (336)317-6436. You may also contact the Licensing Supervisor, Pamela Hauser, at pamela.hauser@dhhs.nc.gov if you have concerns regarding today’s visit or any violations documented. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: Childcare Network #164 Facility ID: 34001418 Consultant: MICHAEL SCOTT MASON Operation Type: Center Case Number: 0324-080A Visit Date: 3/8/2024 Number Present: 99 Completed Date: 3/8/2024 Age: From 0 To 5 Total Minutes: 270 Time In: 09:00 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of this unannounced visit was to investigate allegations of violations of child care requirements at this child care facility. Thedra France, Administrator, accompanied me during a walk-through of the facility. During the visit, I discussed the allegations with Ms. France and 3 additional staff members. Limited monitoring of child care requirements occurred during today’s visit. Violation Number Comment Rule 301 Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. On 3/5/24, a staff member exceeded staff/child ratio requirements by having seven 1-year-old children in their assigned classroom. There was only one staff member present in the classroom at the time of the incident. GS 110-91(7);.0713(a-d) 303 Children were not adequately supervised at all times. On 3/5/24, a staff member left six 1-year-old children unattended, when the staff member went into the bathroom in the classroom and closed the door behind them. .1801(a)(1-5) You may contact me at Scott Mason, Lead Investigations Consultant, phone 919-594-4841, email scott.mason@dhhs.nc.gov, or Elizabeth Nichols, North Central Investigations Team Supervisor at elizabeth.nichols@dhhs.nc.gov. Thank you for your time. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

G.S. 110-91 · Violation

Name of Operation: Childcare Network #164 Facility ID: 34001418 Consultant: TAMMY CHILDRESS Operation Type: Center Case Number: Visit Date: 2/23/2024 Number Present: 107 Completed Date: 2/23/2024 Age: From 0 To 5 Total Minutes: 235 Time In: 08:50 AM Time Out: 12:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance with all applicable child care requirements during the first temporary time visit. The visit was conducted with Thedra France, Interim Director, by Tammy Childress, Lead Child Care Consultant. Currently this center operates with a Temporary License, issued on January 8, 2024, following a change of ownership. The facility is licensed to provide care to children ages zero to twelve-years-old on first shift and operates 11 classrooms within the building. Restrictions are daytime care only and children under 2 ½ years old in rooms with direct exits. The Secretary of State website was checked today, and the owner, Child Development Schools North Carolina, LLC, is current on all required documents and active on the NC Business Registry. If any changes to the corporation need to be made or you decide to sale your business, then you must notify your consultant at least thirty days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location, or inherited. Three classrooms with children ages infants to five-years-old in operation were monitored during the visit. One of the classrooms was also monitored for school age children’s care even though these children were not present during the visit. All program records, documents required to be posted, and a sampling of staff and children’s files were monitored. The outdoor learning environments were not monitored today due to rain. All transportation requirements and documents were monitored, and a 2005 Chevrolet Bus used for transportation. Two booster seats on the bus expire in 2028. Meals and snacks are prepared at the facility and the children eat all the food in the classrooms. During today’s visit children present were observed to be engaged in free choice activities and personal care routines. The following violations were cited during today’s visit: Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. The activity plan for school aged children was dated February 12, 2024 through February 16, 2024. GS 110-91(12); .0508(a) 721 All equipment and furnishings were not in good repair. All glue sticks in the art area in Space 13 were dried out and could not be used by the children. G.S. 110-91(6); .0601(b) All violations were corrected during the visit and documentation of compliance is not required. We discussed that the classrooms where violations were documented is an NC Pre-K Classroom and a school age children’s classroom in the afternoon. During today’s visit we again discussed the Rated License Assessment Process and the Environment Rating Scale Assessment. You will remain in Cohort 1, with the preparation year ending June 30, 2024, and the rated license assessment and Environment Rating Scale Assessment will be completed during the timeframe beginning July 1, 2024, and ending June 30, 2025 . Your Temporary License will expire on July 8, 2024, and in order to continue to operate you must be issued a star rated license. In order to continue to participate in the NC Subsidized Child Care Program, you must be issued a license with Three Stars or higher. Technical Assistance: Emergency Preparedness and Response Plan The facility’s Emergency Preparedness and Response in Child Care plan needs to be updated to include the new license number. Once the update is completed, print the updated first page and keep on file. Sand Play When you are preparing for your Environment Rating Scale Assessment, you will need to ensure that you replace kinetic sand in the sand table with sand that is pourable that children can dig. A broken toilet paper cover in in the three-year-old child’s bathroom in the classroom was held in place with masking tape. Repairs/replacement has already been scheduled for Tuesday, February 27, 2024. A fire inspection completed on February 5, 2024, was received during today’s visit, and a sanitation inspection has been previously received. Once the building inspection has been completed and submitted to Ms. Childress the temporary time period will be completed. A summary of today’s visit was reviewed with and printed and provided to Ms. France . Ms. France was given the opportunity to ask any questions. If you have any further questions about today’s visit, please contact Ms. Childress at tammy.childress@dhhs.nc.gov or by telephone at (336)317-6436. You may also contact the Licensing Supervisor, Pamela Hauser, at pamela.hauser@dhhs.nc.gov if you have concerns regarding today’s visit or any violations documented. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

GS 110-91 · Violation

Name of Operation: Childcare Network #164 Facility ID: 34001418 Consultant: TAMMY CHILDRESS Operation Type: Center Case Number: Visit Date: 2/23/2024 Number Present: 107 Completed Date: 2/23/2024 Age: From 0 To 5 Total Minutes: 235 Time In: 08:50 AM Time Out: 12:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance with all applicable child care requirements during the first temporary time visit. The visit was conducted with Thedra France, Interim Director, by Tammy Childress, Lead Child Care Consultant. Currently this center operates with a Temporary License, issued on January 8, 2024, following a change of ownership. The facility is licensed to provide care to children ages zero to twelve-years-old on first shift and operates 11 classrooms within the building. Restrictions are daytime care only and children under 2 ½ years old in rooms with direct exits. The Secretary of State website was checked today, and the owner, Child Development Schools North Carolina, LLC, is current on all required documents and active on the NC Business Registry. If any changes to the corporation need to be made or you decide to sale your business, then you must notify your consultant at least thirty days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location, or inherited. Three classrooms with children ages infants to five-years-old in operation were monitored during the visit. One of the classrooms was also monitored for school age children’s care even though these children were not present during the visit. All program records, documents required to be posted, and a sampling of staff and children’s files were monitored. The outdoor learning environments were not monitored today due to rain. All transportation requirements and documents were monitored, and a 2005 Chevrolet Bus used for transportation. Two booster seats on the bus expire in 2028. Meals and snacks are prepared at the facility and the children eat all the food in the classrooms. During today’s visit children present were observed to be engaged in free choice activities and personal care routines. The following violations were cited during today’s visit: Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. The activity plan for school aged children was dated February 12, 2024 through February 16, 2024. GS 110-91(12); .0508(a) 721 All equipment and furnishings were not in good repair. All glue sticks in the art area in Space 13 were dried out and could not be used by the children. G.S. 110-91(6); .0601(b) All violations were corrected during the visit and documentation of compliance is not required. We discussed that the classrooms where violations were documented is an NC Pre-K Classroom and a school age children’s classroom in the afternoon. During today’s visit we again discussed the Rated License Assessment Process and the Environment Rating Scale Assessment. You will remain in Cohort 1, with the preparation year ending June 30, 2024, and the rated license assessment and Environment Rating Scale Assessment will be completed during the timeframe beginning July 1, 2024, and ending June 30, 2025 . Your Temporary License will expire on July 8, 2024, and in order to continue to operate you must be issued a star rated license. In order to continue to participate in the NC Subsidized Child Care Program, you must be issued a license with Three Stars or higher. Technical Assistance: Emergency Preparedness and Response Plan The facility’s Emergency Preparedness and Response in Child Care plan needs to be updated to include the new license number. Once the update is completed, print the updated first page and keep on file. Sand Play When you are preparing for your Environment Rating Scale Assessment, you will need to ensure that you replace kinetic sand in the sand table with sand that is pourable that children can dig. A broken toilet paper cover in in the three-year-old child’s bathroom in the classroom was held in place with masking tape. Repairs/replacement has already been scheduled for Tuesday, February 27, 2024. A fire inspection completed on February 5, 2024, was received during today’s visit, and a sanitation inspection has been previously received. Once the building inspection has been completed and submitted to Ms. Childress the temporary time period will be completed. A summary of today’s visit was reviewed with and printed and provided to Ms. France . Ms. France was given the opportunity to ask any questions. If you have any further questions about today’s visit, please contact Ms. Childress at tammy.childress@dhhs.nc.gov or by telephone at (336)317-6436. You may also contact the Licensing Supervisor, Pamela Hauser, at pamela.hauser@dhhs.nc.gov if you have concerns regarding today’s visit or any violations documented. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times