Whitnel Pre-K / Even Start

10A NCAC 09 .0302 · Violation

Name of Operation: WHITNEL PRE-K / EVEN START Facility ID: 14000328 Consultant: DINAH BROWN Operation Type: Center Case Number: Visit Date: 12/4/2024 Number Present: 28 Completed Date: 12/4/2024 Age: From 3 To 5 Total Minutes: 335 Time In: 10:05 AM Time Out: 03:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp w/Rated Lic Assess Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance rated license visit. Your last annual compliance visit was conducted on April 4, 2024. You, Areisha Carlton and Jennifer Russell, Lead Teachers, assisted with today’s visit. Your program currently operates with a five-star license effective March 26, 2018. The permit restrictions were in compliance including daytime care only, enhanced ratios reduced by one, Certified Developmental Day, meets enhanced ratios and meets enhanced space. Children were observed during individual center play, teacher directed group activities, gross motor play, lunch, nap/rest, handwashing, toileting, transitions, and departure. Your last annual fire inspection was conducted on September 11, 2024. The facility was approved for daytime care only. Your last monthly fire drill was conducted today November 26, 2024 at 2:50 pm. Your last emergency lockdown drill was conducted on September 6, 2024. Your last monthly playground inspection was conducted on November 14, 2024. Your last sanitation inspection was conducted on September 19, 2024 with 4 demerits and a superior rating. NC Pre-K and Developmental Day: NC Pre-K and Developmental Day requirements were monitored and in compliance. A checklist was used to note the requirements I monitored today. One violation was observed today: Violation Number Comment Rule 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. On October 24, 2024, one child was not signed in. On November 15, 2024, one child was not signed out. On November 22, 2024, two children were not signed out. On November 26, 2024, one child was not signed out. 10A NCAC 09 .0302(d)(4) Technical Assistance: I recommended that a staff member review arrival and departure sheets daily to ensure that each child has been signed in and out each day to ensure the health and safety of children enrolled in your program and maintain compliance with child care requirements. Consultation: We discussed four (4) items from your NCRLAP ECERS-R assessment results that would be considered violations if observed by a representative of the Division of Child Development and Early Education. Consultation was provided to you regarding these items. Rated License Status Rated License Status: Your program currently has seven (7) points in Program Standards, seven (7) points in Education and one (1) Quality Point (has reduced staff/child ratios by one) for a total of fifteen (15) points and a five (5) star rated license effective March 26, 2018. The permit restrictions were in compliance including Daytime care only; Certified Developmental Day; Enhanced ratios reduced by 1; Meets enhanced ratios; Meets enhanced space. Arisha Carlton, completed the application for a reassessment and the rated license assessment request review on December 4, 2024. The request for ECERS-R was completed on February 26, 2024. The ECERS-R assessment was conducted on April 29, 2024. You received a score of 6.36 on the ECERS-R assessment. The ECERS-R scores were reviewed and accepted on July 22, 2024, by, Helena Vanhorn, Director, Preschool Programs, Caldwell County Schools. You confirmed that Chad Smith was your current Administrator, that 1425 Berkley Street SW Lenoir, NC 28645 was your current physical address, that acarlton@caldwellschools.com was your current email address, and that (828)-728-6423 was your current phone contact. Prior to today’s visit, your compliance history was ninety-six (96) percent as of December 4, 2024. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. Moodle Information On-going Trainings: Please visit Moodle on the DCDEE website to obtain necessary on-going training hours as required annually. Challenging Behaviors Helpline by Healthy Social Behavior Project: The Healthy Social Behavior Project is offering technical assistance with challenging behaviors to programs. Please see the link below for more information. I shared the flier with you with information on the Challenging Behaviors Helpline. Website Link: https://www.childcareresourcesinc.org/challenging-behaviors-helpline To speak to a Healthy Social Behavior Specialist, please contact the helpline at 1-888-600-1685 Option 1. Moodle Support: The Division offers early childhood professionals a wide range of professional development opportunities through our online learning platform Moodle. As we continue expanding our training offerings, DCDEE has established a new email address and phone number for Moodle support. To get help with Moodle, email at: DCDEE_Moodle_Support@dhhs.nc.gov or call (919) 814-6326. Stay up to date with the Division of Child Development and Early Education by visiting www.ncchildcare.ncdhhs.gov. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the “What’s New” tab for important updates impacting childcare in North Carolina. Compliance Letter: You must correct the violations found during today's visit immediately. Please send me a letter verifying compliance by December 18, 2024. Please include in that letter each item number and explain in detail how you corrected each violation and what plan will be implemented to prevent these violations from occurring again. Please sign the letter, include your facility name, ID number, visit date and mail the letter to my mailing address below or email the letter to me at dinah.brown@dhhs.nc.gov. Dinah Brown Child Care Consultant P.O. Box 6373 Hickory, NC 28601 Failure to correct the violations and send the written statement by the due date listed above will result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you have any concerns with today’s visit, please contact me or my supervisor Tammy McGalliard at tammy.mcgalliard@dhhs.nc.gov. If I can be of assistance in the future, please feel free to contact me at 828-231-2311or e-mail dinah.brown@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: WHITNEL PRE-K / EVEN START Facility ID: 14000328 Consultant: DINAH BROWN Operation Type: Center Case Number: Visit Date: 12/4/2024 Number Present: 28 Completed Date: 12/4/2024 Age: From 3 To 5 Total Minutes: 335 Time In: 10:05 AM Time Out: 03:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp w/Rated Lic Assess Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance rated license visit. Your last annual compliance visit was conducted on April 4, 2024. You, Areisha Carlton and Jennifer Russell, Lead Teachers, assisted with today’s visit. Your program currently operates with a five-star license effective March 26, 2018. The permit restrictions were in compliance including daytime care only, enhanced ratios reduced by one, Certified Developmental Day, meets enhanced ratios and meets enhanced space. Children were observed during individual center play, teacher directed group activities, gross motor play, lunch, nap/rest, handwashing, toileting, transitions, and departure. Your last annual fire inspection was conducted on September 11, 2024. The facility was approved for daytime care only. Your last monthly fire drill was conducted today November 26, 2024 at 2:50 pm. Your last emergency lockdown drill was conducted on September 6, 2024. Your last monthly playground inspection was conducted on November 14, 2024. Your last sanitation inspection was conducted on September 19, 2024 with 4 demerits and a superior rating. NC Pre-K and Developmental Day: NC Pre-K and Developmental Day requirements were monitored and in compliance. A checklist was used to note the requirements I monitored today. One violation was observed today: Violation Number Comment Rule 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. On October 24, 2024, one child was not signed in. On November 15, 2024, one child was not signed out. On November 22, 2024, two children were not signed out. On November 26, 2024, one child was not signed out. 10A NCAC 09 .0302(d)(4) Technical Assistance: I recommended that a staff member review arrival and departure sheets daily to ensure that each child has been signed in and out each day to ensure the health and safety of children enrolled in your program and maintain compliance with child care requirements. Consultation: We discussed four (4) items from your NCRLAP ECERS-R assessment results that would be considered violations if observed by a representative of the Division of Child Development and Early Education. Consultation was provided to you regarding these items. Rated License Status Rated License Status: Your program currently has seven (7) points in Program Standards, seven (7) points in Education and one (1) Quality Point (has reduced staff/child ratios by one) for a total of fifteen (15) points and a five (5) star rated license effective March 26, 2018. The permit restrictions were in compliance including Daytime care only; Certified Developmental Day; Enhanced ratios reduced by 1; Meets enhanced ratios; Meets enhanced space. Arisha Carlton, completed the application for a reassessment and the rated license assessment request review on December 4, 2024. The request for ECERS-R was completed on February 26, 2024. The ECERS-R assessment was conducted on April 29, 2024. You received a score of 6.36 on the ECERS-R assessment. The ECERS-R scores were reviewed and accepted on July 22, 2024, by, Helena Vanhorn, Director, Preschool Programs, Caldwell County Schools. You confirmed that Chad Smith was your current Administrator, that 1425 Berkley Street SW Lenoir, NC 28645 was your current physical address, that acarlton@caldwellschools.com was your current email address, and that (828)-728-6423 was your current phone contact. Prior to today’s visit, your compliance history was ninety-six (96) percent as of December 4, 2024. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. Moodle Information On-going Trainings: Please visit Moodle on the DCDEE website to obtain necessary on-going training hours as required annually. Challenging Behaviors Helpline by Healthy Social Behavior Project: The Healthy Social Behavior Project is offering technical assistance with challenging behaviors to programs. Please see the link below for more information. I shared the flier with you with information on the Challenging Behaviors Helpline. Website Link: https://www.childcareresourcesinc.org/challenging-behaviors-helpline To speak to a Healthy Social Behavior Specialist, please contact the helpline at 1-888-600-1685 Option 1. Moodle Support: The Division offers early childhood professionals a wide range of professional development opportunities through our online learning platform Moodle. As we continue expanding our training offerings, DCDEE has established a new email address and phone number for Moodle support. To get help with Moodle, email at: DCDEE_Moodle_Support@dhhs.nc.gov or call (919) 814-6326. Stay up to date with the Division of Child Development and Early Education by visiting www.ncchildcare.ncdhhs.gov. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the “What’s New” tab for important updates impacting childcare in North Carolina. Compliance Letter: You must correct the violations found during today's visit immediately. Please send me a letter verifying compliance by December 18, 2024. Please include in that letter each item number and explain in detail how you corrected each violation and what plan will be implemented to prevent these violations from occurring again. Please sign the letter, include your facility name, ID number, visit date and mail the letter to my mailing address below or email the letter to me at dinah.brown@dhhs.nc.gov. Dinah Brown Child Care Consultant P.O. Box 6373 Hickory, NC 28601 Failure to correct the violations and send the written statement by the due date listed above will result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you have any concerns with today’s visit, please contact me or my supervisor Tammy McGalliard at tammy.mcgalliard@dhhs.nc.gov. If I can be of assistance in the future, please feel free to contact me at 828-231-2311or e-mail dinah.brown@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: WHITNEL PRE-K / EVEN START Facility ID: 14000328 Consultant: DINAH BROWN Operation Type: Center Case Number: Visit Date: 12/4/2024 Number Present: 28 Completed Date: 12/4/2024 Age: From 3 To 5 Total Minutes: 335 Time In: 10:05 AM Time Out: 03:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp w/Rated Lic Assess Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance rated license visit. Your last annual compliance visit was conducted on April 4, 2024. You, Areisha Carlton and Jennifer Russell, Lead Teachers, assisted with today’s visit. Your program currently operates with a five-star license effective March 26, 2018. The permit restrictions were in compliance including daytime care only, enhanced ratios reduced by one, Certified Developmental Day, meets enhanced ratios and meets enhanced space. Children were observed during individual center play, teacher directed group activities, gross motor play, lunch, nap/rest, handwashing, toileting, transitions, and departure. Your last annual fire inspection was conducted on September 11, 2024. The facility was approved for daytime care only. Your last monthly fire drill was conducted today November 26, 2024 at 2:50 pm. Your last emergency lockdown drill was conducted on September 6, 2024. Your last monthly playground inspection was conducted on November 14, 2024. Your last sanitation inspection was conducted on September 19, 2024 with 4 demerits and a superior rating. NC Pre-K and Developmental Day: NC Pre-K and Developmental Day requirements were monitored and in compliance. A checklist was used to note the requirements I monitored today. One violation was observed today: Violation Number Comment Rule 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. On October 24, 2024, one child was not signed in. On November 15, 2024, one child was not signed out. On November 22, 2024, two children were not signed out. On November 26, 2024, one child was not signed out. 10A NCAC 09 .0302(d)(4) Technical Assistance: I recommended that a staff member review arrival and departure sheets daily to ensure that each child has been signed in and out each day to ensure the health and safety of children enrolled in your program and maintain compliance with child care requirements. Consultation: We discussed four (4) items from your NCRLAP ECERS-R assessment results that would be considered violations if observed by a representative of the Division of Child Development and Early Education. Consultation was provided to you regarding these items. Rated License Status Rated License Status: Your program currently has seven (7) points in Program Standards, seven (7) points in Education and one (1) Quality Point (has reduced staff/child ratios by one) for a total of fifteen (15) points and a five (5) star rated license effective March 26, 2018. The permit restrictions were in compliance including Daytime care only; Certified Developmental Day; Enhanced ratios reduced by 1; Meets enhanced ratios; Meets enhanced space. Arisha Carlton, completed the application for a reassessment and the rated license assessment request review on December 4, 2024. The request for ECERS-R was completed on February 26, 2024. The ECERS-R assessment was conducted on April 29, 2024. You received a score of 6.36 on the ECERS-R assessment. The ECERS-R scores were reviewed and accepted on July 22, 2024, by, Helena Vanhorn, Director, Preschool Programs, Caldwell County Schools. You confirmed that Chad Smith was your current Administrator, that 1425 Berkley Street SW Lenoir, NC 28645 was your current physical address, that acarlton@caldwellschools.com was your current email address, and that (828)-728-6423 was your current phone contact. Prior to today’s visit, your compliance history was ninety-six (96) percent as of December 4, 2024. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. Moodle Information On-going Trainings: Please visit Moodle on the DCDEE website to obtain necessary on-going training hours as required annually. Challenging Behaviors Helpline by Healthy Social Behavior Project: The Healthy Social Behavior Project is offering technical assistance with challenging behaviors to programs. Please see the link below for more information. I shared the flier with you with information on the Challenging Behaviors Helpline. Website Link: https://www.childcareresourcesinc.org/challenging-behaviors-helpline To speak to a Healthy Social Behavior Specialist, please contact the helpline at 1-888-600-1685 Option 1. Moodle Support: The Division offers early childhood professionals a wide range of professional development opportunities through our online learning platform Moodle. As we continue expanding our training offerings, DCDEE has established a new email address and phone number for Moodle support. To get help with Moodle, email at: DCDEE_Moodle_Support@dhhs.nc.gov or call (919) 814-6326. Stay up to date with the Division of Child Development and Early Education by visiting www.ncchildcare.ncdhhs.gov. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the “What’s New” tab for important updates impacting childcare in North Carolina. Compliance Letter: You must correct the violations found during today's visit immediately. Please send me a letter verifying compliance by December 18, 2024. Please include in that letter each item number and explain in detail how you corrected each violation and what plan will be implemented to prevent these violations from occurring again. Please sign the letter, include your facility name, ID number, visit date and mail the letter to my mailing address below or email the letter to me at dinah.brown@dhhs.nc.gov. Dinah Brown Child Care Consultant P.O. Box 6373 Hickory, NC 28601 Failure to correct the violations and send the written statement by the due date listed above will result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you have any concerns with today’s visit, please contact me or my supervisor Tammy McGalliard at tammy.mcgalliard@dhhs.nc.gov. If I can be of assistance in the future, please feel free to contact me at 828-231-2311or e-mail dinah.brown@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: WHITNEL PRE-K / EVEN START Facility ID: 14000328 Consultant: DINAH BROWN Operation Type: Center Case Number: Visit Date: 4/24/2024 Number Present: 24 Completed Date: 4/24/2024 Age: From 4 To 5 Total Minutes: 240 Time In: 11:00 AM Time Out: 03:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. Your last annual compliance visit was conducted on May 24, 2023. You, Jennifer Russell and Areisha Carlton, Lead Teachers, assisted with the visit. Your program currently operates with a five-star license effective March 26, 2018. The permit restrictions were in compliance including daytime care only, enhanced ratios reduced by one, Certified Developmental Day, meets enhanced ratios and meets enhanced space. Your last annual fire inspection was conducted on March 18, 2024. The facility was approved for daytime care only. Your last monthly fire drill was conducted today April 24, 2024. Your last emergency lockdown drill was conducted on February 29, 2024. Your last monthly playground inspection was conducted on March 21, 2024. Children were observed during gross motor play, lunch, nap/rest, handwashing, toileting, transitions, teacher lead activities and departure. NC Pre-K and Developmental Day: NC Pre-K and Developmental Day requirements were monitored and in compliance. A checklist was used to note the requirements I monitored today. Two violations were cited today: Violation Number Comment Rule 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. A lockdown drill was conducted on 10/27/23 and again on 2/29/24. .0604(u);.0302(d)(8) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. One staff member employed on 8/26/17 did not complete the Recognizing and Reporting child abuse, child neglect, and child maltreatment training every five years. The certificate on file was dated 2/4/15. .1103(b) Technical Assistance: I recommend using the health and safety training log to document all required health and safety trainings to ensure that each training has been taken and recorded within the required timeframe as required by child care rules. The health and safety training log is located on the DCDEE website under provider documents. I recommended conducting shelter-in-place or lockdown drills within your classrooms every three months to comply with child care rules regarding emergency drills. Consultation: Prior to today’s visit, your compliance history was one hundred (100) percent as of April 23, 2024. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. Moodle Information On-going Trainings: Please visit Moodle on the DCDEE website to obtain necessary on-going training hours as required annually. Challenging Behaviors Helpline by Healthy Social Behavior Project The Healthy Social Behavior Project is offering technical assistance with challenging behaviors to programs. Please see the link below for more information. I shared the flier with you with information on the Challenging Behaviors Helpline. Website Link: https://www.childcareresourcesinc.org/challenging-behaviors-helpline To speak to a Healthy Social Behavior Specialist, please contact the helpline at 1-888-600-1685 Option 1. -Moodle Support: The Division offers early childhood professionals a wide range of professional development opportunities through our online learning platform Moodle. As we continue expanding our training offerings, DCDEE has established a new email address and phone number for Moodle support. To get help with Moodle, email at DCDEE_Moodle_Support@dhhs.nc.gov or call (919) 814-6326. Stay up to date with the Division of Child Development and Early Education by visiting www.ncchildcare.ncdhhs.gov. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the “What’s New” tab for important updates impacting childcare in North Carolina. Compliance Letter: You must correct the violations found during today's visit immediately. Please send me a letter verifying compliance by May 8, 2024. Please include in that letter each item number and explain in detail how you corrected each violation and what plan will be implemented to prevent these violations from occurring again. Please sign the letter, include your facility name, ID number, visit date and mail the letter to my mailing address below or email the letter to me at dinah.brown@dhhs.nc.gov Dinah Brown Child Care Consultant P.O. Box 6373 Hickory, NC 28601 Failure to correct the violations and send the written statement by the due date listed above will result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you have any concerns with today’s visit, please contact me or my supervisor Tammy McGalliard at tammy.mcgalliard@dhhs.nc.gov If I can be of assistance in the future, please feel free to contact me at 828-231-2311or e-mail dinah.brown@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times