Prime Time Youth Focus

10A NCAC 09 .0302 · Violation

Name of Operation: PRIME TIME YOUTH FOCUS Facility ID: 14000144 Consultant: DINAH BROWN Operation Type: Center Case Number: Visit Date: 6/8/2026 Number Present: 15 Completed Date: 6/8/2026 Age: From 6 To 12 Total Minutes: 270 Time In: 10:30 AM Time Out: 03:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced annual compliance visit was to monitor your compliance with all applicable child care requirements, including health and safety. You, Angela Battle, Director, assisted with today’s visit. Your program currently operates with a five-star rated license issued on October 26, 2018. The restrictions on your license include daytime care only, no cooking allowed in building, school age children only, may care for children up to 19 years of age, and meets enhanced ratios. The Secretary of State website was checked on June 8, 2026, and your business, Dulatown Outreach Center, Inc., was current and active. If any changes to the corporation need to be made or you decide to sell your business, then you must notify me at least thirty days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location, or inherited. A walk-through of the facility was completed today, all indoor and outdoor areas were monitored. I observed children in the indoor and outdoor learning environment and found supervision and staff/child ratios to be in compliance. Children throughout the facility were participating in routines, lunch, free play, outdoor gross motor play, and departure during the visit. Required Inspections: The last fire inspection was conducted on September 23, 2025. The last sanitation inspection was conducted on September 8, 2025. A “superior” classification was issued with four (4) demerits noted on the grade card. The last playground inspection was conducted on May 22, 2026. You received the results of your most recent lead water testing showing no levels of lead above the allowed amount, on July 30, 2025. Per the facility data on the Clean Classrooms for Carolina Kids website, your facility is exempt from lead-based paint and asbestos testing. Emergency Drills: The last fire drill documented was conducted on May 21, 2026. The last emergency drill documented was conducted on May 20, 2026. I reviewed the ABCMS Provider portal during the visit. Two (2) staff members are listed as employees of your facility. I confirmed all current staff members are included in your facility portal. Files Reviewed: Two (2) children’s files were reviewed during the visit. One (1) existing staff file was reviewed during the visit. A checklist was used to note the requirements I monitored today. The following violations were observed/documented during today’s visit: Violation Number Comment Rule 125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. On May 8, 2026, one child was not signed in and one child was not signed out. On May 18, 2026, one child was not signed out. On May 21, 2026, four children were not signed out. On May 22, 2026, one child was not signed in and one child was not signed out. On May 27, 2026, four children were not signed out. 10A NCAC 09 .0302(d)(4) 830 A First Aid information sheet was not posted in a place for referral and/or the information sheet did not include all the required information. In space #1/2 there was not a First Aid Information sheet posted. .0802(h) The violation(s) documented must be corrected immediately. On or before June 22, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected, and how compliance will be maintained in the future. Include the violation item number, statement of compliance, date of the visit, and license ID number in the letter. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, it may be considered falsification of information. If sufficient information is not received by the due date, an unannounced follow-up visit may be conducted. The Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Please send your letter to dinah.brown@dhhs.nc.gov. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Prior to today's visit, your program maintained a compliance history of 97%. Please note any violations cited during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Technical assistance was provided on the following: Arrival/Departure: All children must be signed in and out each day for before and after school care as well as full day care. If the parent fails to sign the child in or out, it is the staff member’s responsibility to document the child’s arrival and departure times. I suggested that you designate one staff member to monitor the arrival and departure records at designated times each day to ensure all children have been signed in and signed out. Required Postings (First Aid): A First Aid information sheet shall be posted in a place for referral. The information sheet shall include first aid guidance regarding burns, scalds, fractures, sprains, head injuries, poisons, skin wounds, stings and bites. An information sheet may be requested free of charge from the North Carolina Child Care Health and Safety Resource Center at 1-800-367-2229. I suggested that a staff member create and use a checklist to ensure all information required to be posted is present, current, and accurate. Consultation: We discussed the QRIS Modernization and the Pathway to the Stars. We reviewed all three (3) pathways, as well as the Education standards, Continuous Quality Improvement Standards (CQI), and Family and Community Engagement Standards. I encouraged you to visit the QRIS Modernization website to review information regarding the changes to the rated license process. Information on the three (3) pathway options, as well as links to upcoming webinars may be found on the DCDEE QRIS Modernization website: https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization. We discussed changes to the environmental rating scales and the implementation of the “3’s”. I encouraged you to visit the North Carolina Rated License Assessment Project website for more information regarding the 3’s, as well as webinars and training opportunities: https://ncrlap.org/Resources/pages/get-ready-for-3s/. I also suggested you reach out to Paula Arrowood or Wendy Smith, your technical assistant with the Partnership for Children Caldwell County, to request technical assistance as you prepare to begin the rated license process. Additionally, please ensure all staff members have a WORKS account, that all transcripts have been submitted, and all WORKS accounts are up to date. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. DCDEE Website Link to the QRIS Modernization page: https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization Links for Resources Approved Curriculum: https://ncchildcare.ncdhhs.gov/Portals/0/documents/pdf/2/2023_Approved_Curriculum.pdf?ver=Hxr2QwCIRb8kdaccUr3ETA%3d%3d2023 NC Child Care Commission Approved Formative Assessments: https://ncchildcare.ncdhhs.gov/Portals/0/documents/pdf/2/2023_Approved_EC_Formative_Assessments.pdf?ver=TzSdkUdkhMNoa8W505qTEw%3d%3d DCDEE Provider Documents and Forms: https://ncchildcare.ncdhhs.gov/Provider/Provider-Documents-and-Forms Caring for Children: https://childcareta.acf.hhs.gov/cfoc#:~:text=CFOC%20Home,Supervision%20of%20ChildrenI Stay up to date with the Division of Child Development and Early Education by visiting www.ncchildcare.ncdhhs.gov. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the "What's New" tab for important updates impacting child care in North Carolina. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Dinah Brown, Child Care Consultant, (828)-231-2311, dinah.brown@dhhs.nc.gov or Tammy McGalliard, Licensing Supervisor, (828)872-0718, tammy.mcgalliard@dhhs.nc.gov if you have questions. Thank you for your time and assistance today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: PRIME TIME YOUTH FOCUS Facility ID: 14000144 Consultant: DINAH BROWN Operation Type: Center Case Number: Visit Date: 6/8/2026 Number Present: 15 Completed Date: 6/8/2026 Age: From 6 To 12 Total Minutes: 270 Time In: 10:30 AM Time Out: 03:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced annual compliance visit was to monitor your compliance with all applicable child care requirements, including health and safety. You, Angela Battle, Director, assisted with today’s visit. Your program currently operates with a five-star rated license issued on October 26, 2018. The restrictions on your license include daytime care only, no cooking allowed in building, school age children only, may care for children up to 19 years of age, and meets enhanced ratios. The Secretary of State website was checked on June 8, 2026, and your business, Dulatown Outreach Center, Inc., was current and active. If any changes to the corporation need to be made or you decide to sell your business, then you must notify me at least thirty days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location, or inherited. A walk-through of the facility was completed today, all indoor and outdoor areas were monitored. I observed children in the indoor and outdoor learning environment and found supervision and staff/child ratios to be in compliance. Children throughout the facility were participating in routines, lunch, free play, outdoor gross motor play, and departure during the visit. Required Inspections: The last fire inspection was conducted on September 23, 2025. The last sanitation inspection was conducted on September 8, 2025. A “superior” classification was issued with four (4) demerits noted on the grade card. The last playground inspection was conducted on May 22, 2026. You received the results of your most recent lead water testing showing no levels of lead above the allowed amount, on July 30, 2025. Per the facility data on the Clean Classrooms for Carolina Kids website, your facility is exempt from lead-based paint and asbestos testing. Emergency Drills: The last fire drill documented was conducted on May 21, 2026. The last emergency drill documented was conducted on May 20, 2026. I reviewed the ABCMS Provider portal during the visit. Two (2) staff members are listed as employees of your facility. I confirmed all current staff members are included in your facility portal. Files Reviewed: Two (2) children’s files were reviewed during the visit. One (1) existing staff file was reviewed during the visit. A checklist was used to note the requirements I monitored today. The following violations were observed/documented during today’s visit: Violation Number Comment Rule 125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. On May 8, 2026, one child was not signed in and one child was not signed out. On May 18, 2026, one child was not signed out. On May 21, 2026, four children were not signed out. On May 22, 2026, one child was not signed in and one child was not signed out. On May 27, 2026, four children were not signed out. 10A NCAC 09 .0302(d)(4) 830 A First Aid information sheet was not posted in a place for referral and/or the information sheet did not include all the required information. In space #1/2 there was not a First Aid Information sheet posted. .0802(h) The violation(s) documented must be corrected immediately. On or before June 22, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected, and how compliance will be maintained in the future. Include the violation item number, statement of compliance, date of the visit, and license ID number in the letter. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, it may be considered falsification of information. If sufficient information is not received by the due date, an unannounced follow-up visit may be conducted. The Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Please send your letter to dinah.brown@dhhs.nc.gov. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Prior to today's visit, your program maintained a compliance history of 97%. Please note any violations cited during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Technical assistance was provided on the following: Arrival/Departure: All children must be signed in and out each day for before and after school care as well as full day care. If the parent fails to sign the child in or out, it is the staff member’s responsibility to document the child’s arrival and departure times. I suggested that you designate one staff member to monitor the arrival and departure records at designated times each day to ensure all children have been signed in and signed out. Required Postings (First Aid): A First Aid information sheet shall be posted in a place for referral. The information sheet shall include first aid guidance regarding burns, scalds, fractures, sprains, head injuries, poisons, skin wounds, stings and bites. An information sheet may be requested free of charge from the North Carolina Child Care Health and Safety Resource Center at 1-800-367-2229. I suggested that a staff member create and use a checklist to ensure all information required to be posted is present, current, and accurate. Consultation: We discussed the QRIS Modernization and the Pathway to the Stars. We reviewed all three (3) pathways, as well as the Education standards, Continuous Quality Improvement Standards (CQI), and Family and Community Engagement Standards. I encouraged you to visit the QRIS Modernization website to review information regarding the changes to the rated license process. Information on the three (3) pathway options, as well as links to upcoming webinars may be found on the DCDEE QRIS Modernization website: https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization. We discussed changes to the environmental rating scales and the implementation of the “3’s”. I encouraged you to visit the North Carolina Rated License Assessment Project website for more information regarding the 3’s, as well as webinars and training opportunities: https://ncrlap.org/Resources/pages/get-ready-for-3s/. I also suggested you reach out to Paula Arrowood or Wendy Smith, your technical assistant with the Partnership for Children Caldwell County, to request technical assistance as you prepare to begin the rated license process. Additionally, please ensure all staff members have a WORKS account, that all transcripts have been submitted, and all WORKS accounts are up to date. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. DCDEE Website Link to the QRIS Modernization page: https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization Links for Resources Approved Curriculum: https://ncchildcare.ncdhhs.gov/Portals/0/documents/pdf/2/2023_Approved_Curriculum.pdf?ver=Hxr2QwCIRb8kdaccUr3ETA%3d%3d2023 NC Child Care Commission Approved Formative Assessments: https://ncchildcare.ncdhhs.gov/Portals/0/documents/pdf/2/2023_Approved_EC_Formative_Assessments.pdf?ver=TzSdkUdkhMNoa8W505qTEw%3d%3d DCDEE Provider Documents and Forms: https://ncchildcare.ncdhhs.gov/Provider/Provider-Documents-and-Forms Caring for Children: https://childcareta.acf.hhs.gov/cfoc#:~:text=CFOC%20Home,Supervision%20of%20ChildrenI Stay up to date with the Division of Child Development and Early Education by visiting www.ncchildcare.ncdhhs.gov. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the "What's New" tab for important updates impacting child care in North Carolina. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Dinah Brown, Child Care Consultant, (828)-231-2311, dinah.brown@dhhs.nc.gov or Tammy McGalliard, Licensing Supervisor, (828)872-0718, tammy.mcgalliard@dhhs.nc.gov if you have questions. Thank you for your time and assistance today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0601 · Violation

Name of Operation: PRIME TIME YOUTH FOCUS Facility ID: 14000144 Consultant: DINAH BROWN Operation Type: Center Case Number: Visit Date: 6/24/2025 Number Present: 15 Completed Date: 6/24/2025 Age: From 6 To 11 Total Minutes: 160 Time In: 02:50 PM Time Out: 05:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced annual compliance visit was to monitor your compliance with all applicable child care requirements, including health and safety requirements You, Angela Battle, Director, assisted with today’s visit. A checklist was used to note the requirements I monitored today. You program currently operates with a five-star rated license issued on October 26, 2018. The restrictions on your license include daytime care only, no cooking allowed in building, school age children only, may care for children up to 19 years of age, and meets enhanced ratios. The Secretary of State website was checked on June 23, 2025, and your business, Prime Time Youth Focus, was active and in good standing. If any changes to the corporation need to be made or you decide to sell your business, then you must notify me at least thirty days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location, or inherited. A walk-through of the facility was completed today, all indoor and outdoor areas were monitored. I observed children in the indoor and outdoor learning environment. Children throughout the facility were participating in routines and free play during the visit. The last sanitation inspection was conducted on November 12, 2024. A “superior” classification was issued with four (4) demerits noted on the grade card. The last fire inspection was conducted on September 15, 2024. The last fire drill documented was conducted on June 17, 2025. The last emergency drill documented was conducted on May 21, 2025. The last playground inspection was conducted on June 18, 2025. The last lead water test was conducted on June 30, 2021. I reviewed the ABCMS Provider portal during the visit. There are no staff members currently included in your facility portal. Three (3) children’s files were reviewed during the visit. Two (2) existing staff files were reviewed during the visit. The following violations were observed/documented during today’s visit: Violation Number Comment Rule 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. Two (2) current staff members were not entered into the Automated Background Check Management System (ABCMS) to notify the Division. G.S. 110-90.2 & .2703(r) 1824 The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. The most recent annual EPR plan review on file at the facility was dated July 19, 2017. .0607(e) 1955 The child care center was not free of lead poisoning hazards as defined in G.S. 1130A-131.7(7).The most recent lead water test was conducted on June 30, 2021. 10A NCAC 09 .0601(f) The violation(s) documented must be corrected immediately. On or before July 8, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected, and how compliance will be maintained in the future. Include the violation item number, statement of compliance, date of the visit, and license ID number in the letter. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, it may be considered falsification of information. If sufficient information is not received by the due date, an unannounced follow-up visit may be conducted. The Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Please send your letter to dinah.brown@dhhs.nc.gov. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Prior to today's visit, your program maintained a compliance history of 98%. Please note any violations cited during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Technical assistance was provided on the following: Lead Water Testing: I suggested that you create a process to alert you to complete time sensitive tasks. I discussed with you that lead water testing is due every three years and suggested a calendar alert reminder to complete this task before its due. I reviewed with you the Clean water for Kids website and how to access information to complete process. Emergency Preparedness Plan (EPR): I suggested you set a reminder in your calendar at least twice per year for trained staff to review the Emergency Preparedness Plan to ensure all information is up to date. I suggested that you complete the annual review the EPR plan at the same time you review the Emergency Medical Care Plan. Documentation of the review shall be maintained at the center in a file designated for emergency preparedness and response plan documents. All substitutes and volunteers counted in ratio shall be informed of the child care center's Emergency Preparedness and Response Plan and its location. Documentation of this notice shall be maintained in individual personnel files or in a file designated for emergency preparedness and response plan documents. ABCMS: I discussed with you that you must notify the Division of all new child care providers who are hired or have moved into the child care facility within five business days by entering each staff member’s information into the Automated Background Check Management System (ABCMS) Provider Portal. I reviewed with you the ABCMS Provider Portal Access Guide document and provided you with a copy of the document during the visit. Consultation: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. Hold harmless has been extended until the new QRIS system is implemented. Programs still have the option to choose to voluntarily complete the star rated license reassessment if they so desire. I provided you with a copy of the North Carolina Foundations for Early Learning and Development Book during the visit. Stay up to date with the Division of Child Development and Early Education by visiting www.ncchildcare.ncdhhs.gov. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the "What's New" tab for important updates impacting child care in North Carolina. Thank you for your time today. If you have any questions about today’s visit, please contact me or my supervisor, Tammy McGalliard, tammy.mcgalliard@dhhs.nc.gov. If I can be of further assistance, you may contact me at 704-579-4463. Dinah Brown PO Box 6373 Hickory, NC 28601 Dinah.brown@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: PRIME TIME YOUTH FOCUS Facility ID: 14000144 Consultant: DINAH BROWN Operation Type: Center Case Number: Visit Date: 6/24/2025 Number Present: 15 Completed Date: 6/24/2025 Age: From 6 To 11 Total Minutes: 160 Time In: 02:50 PM Time Out: 05:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced annual compliance visit was to monitor your compliance with all applicable child care requirements, including health and safety requirements You, Angela Battle, Director, assisted with today’s visit. A checklist was used to note the requirements I monitored today. You program currently operates with a five-star rated license issued on October 26, 2018. The restrictions on your license include daytime care only, no cooking allowed in building, school age children only, may care for children up to 19 years of age, and meets enhanced ratios. The Secretary of State website was checked on June 23, 2025, and your business, Prime Time Youth Focus, was active and in good standing. If any changes to the corporation need to be made or you decide to sell your business, then you must notify me at least thirty days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location, or inherited. A walk-through of the facility was completed today, all indoor and outdoor areas were monitored. I observed children in the indoor and outdoor learning environment. Children throughout the facility were participating in routines and free play during the visit. The last sanitation inspection was conducted on November 12, 2024. A “superior” classification was issued with four (4) demerits noted on the grade card. The last fire inspection was conducted on September 15, 2024. The last fire drill documented was conducted on June 17, 2025. The last emergency drill documented was conducted on May 21, 2025. The last playground inspection was conducted on June 18, 2025. The last lead water test was conducted on June 30, 2021. I reviewed the ABCMS Provider portal during the visit. There are no staff members currently included in your facility portal. Three (3) children’s files were reviewed during the visit. Two (2) existing staff files were reviewed during the visit. The following violations were observed/documented during today’s visit: Violation Number Comment Rule 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. Two (2) current staff members were not entered into the Automated Background Check Management System (ABCMS) to notify the Division. G.S. 110-90.2 & .2703(r) 1824 The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. The most recent annual EPR plan review on file at the facility was dated July 19, 2017. .0607(e) 1955 The child care center was not free of lead poisoning hazards as defined in G.S. 1130A-131.7(7).The most recent lead water test was conducted on June 30, 2021. 10A NCAC 09 .0601(f) The violation(s) documented must be corrected immediately. On or before July 8, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected, and how compliance will be maintained in the future. Include the violation item number, statement of compliance, date of the visit, and license ID number in the letter. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, it may be considered falsification of information. If sufficient information is not received by the due date, an unannounced follow-up visit may be conducted. The Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Please send your letter to dinah.brown@dhhs.nc.gov. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Prior to today's visit, your program maintained a compliance history of 98%. Please note any violations cited during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Technical assistance was provided on the following: Lead Water Testing: I suggested that you create a process to alert you to complete time sensitive tasks. I discussed with you that lead water testing is due every three years and suggested a calendar alert reminder to complete this task before its due. I reviewed with you the Clean water for Kids website and how to access information to complete process. Emergency Preparedness Plan (EPR): I suggested you set a reminder in your calendar at least twice per year for trained staff to review the Emergency Preparedness Plan to ensure all information is up to date. I suggested that you complete the annual review the EPR plan at the same time you review the Emergency Medical Care Plan. Documentation of the review shall be maintained at the center in a file designated for emergency preparedness and response plan documents. All substitutes and volunteers counted in ratio shall be informed of the child care center's Emergency Preparedness and Response Plan and its location. Documentation of this notice shall be maintained in individual personnel files or in a file designated for emergency preparedness and response plan documents. ABCMS: I discussed with you that you must notify the Division of all new child care providers who are hired or have moved into the child care facility within five business days by entering each staff member’s information into the Automated Background Check Management System (ABCMS) Provider Portal. I reviewed with you the ABCMS Provider Portal Access Guide document and provided you with a copy of the document during the visit. Consultation: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. Hold harmless has been extended until the new QRIS system is implemented. Programs still have the option to choose to voluntarily complete the star rated license reassessment if they so desire. I provided you with a copy of the North Carolina Foundations for Early Learning and Development Book during the visit. Stay up to date with the Division of Child Development and Early Education by visiting www.ncchildcare.ncdhhs.gov. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the "What's New" tab for important updates impacting child care in North Carolina. Thank you for your time today. If you have any questions about today’s visit, please contact me or my supervisor, Tammy McGalliard, tammy.mcgalliard@dhhs.nc.gov. If I can be of further assistance, you may contact me at 704-579-4463. Dinah Brown PO Box 6373 Hickory, NC 28601 Dinah.brown@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0302 · Violation

Name of Operation: PRIME TIME YOUTH FOCUS Facility ID: 14000144 Consultant: DINAH BROWN Operation Type: Center Case Number: Visit Date: 1/30/2025 Number Present: 7 Completed Date: 1/30/2025 Age: From 6 To 11 Total Minutes: 200 Time In: 01:55 PM Time Out: 05:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s routine unannounced visit was to monitor your program for compliance with applicable child care requirements including health and safety. Upon arrival, the purpose of today’s visit was reviewed with you, Angela Battle, Administrator, you assisted with today’s visit. Your last annual compliance visit was conducted on July 10, 2024. You program currently operates with a five-star rated license issued on October 26, 2018. The restrictions on your license include daytime care only, no cooking allowed in building, school age children only, may care for children up to 19 years of age, and meets enhanced ratios. A complete walk-through of all licensed approved indoor space and outdoor space was completed today. Transportation was also monitored during today's visit. I observed children in the indoor learning environment and found supervision and staff/child ratios to be in compliance. Children were observed during arrival, toileting, handwashing, snack, transitions, outdoor gross motor play, and departure. Fire Inspection: The most recent fire inspection was completed on September 18, 2024. Sanitation Inspection: The last sanitation inspection was completed on November 12, 2024. A “superior” classification was issued with four (4) demerits noted on the grade card. Playground Inspection: The last playground inspection was completed on January 15, 2025, and recorded. Emergency Drills: The last fire drill was completed on November 27, 2024, at 3:23pm and recorded. The last shelter-in-place drill was completed on December 18, 2024, and recorded. Files Reviewed: No New staff have been hired since the annual compliance visit on July 10, 2024. There was one violation observed during today’s visit. Violation Number Comment Rule 125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. On January 17, 2025 five children were not signed out. 10A NCAC 09 .0302(d)(4) Technical Assistance: Arrival/Departure: I suggested that a staff member review arrival/departure sheets daily to ensure that each child has been signed in and out each day. Contact Information: You confirmed that Angela Battle was your current Administrator, that 1302 Norwood St SW. Lenoir, NC 28645 was your current physical address, that Dulatownoutreach46@gmail.com was your current email address, and that (828)-758-2482 was your current phone contact. Compliance History: Prior to today’s visit, your compliance history was ninety-eight (98) percent as of January 30, 2025. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. Lead Testing: Child Care Rule .0601(f)- Safe Environments Child Care Rule Effective January 1, 2024 Rule Amendment- This rule was amended to include the specific requirements that child care centers must be free of asbestos hazards. This is in addition to the existing requirement that they be free of lead poisoning hazards. In addition to the updates to this rule, 10A NCAC 41C .1001 through .1007 and 15A NCAC 18A .2816, require all child care facilities (homes and centers) to test for lead in drinking, water, identify lead-based paint hazard, and mitigate or restrict access to identified hazards. The Clean Classrooms for Carolina Kids program is designed to identify and eliminate exposure to lead and asbestos hazards in building infrastructure, while providing child care facilities with the support needed to meet all rule requirements. The program is free, and the first step is to watch one of the pre-enrollment webinars, which are available at www.cleanwaterforUSkids.org/carolina or paste https://bit.ly/3CK-webinar All licensed child care programs must register by May 1, 2024, at www.cleanwaterforUSkids.org/carolina and watch one of the pre-enrollment webinars. Child Care Centers have until July 1, 2024, to complete the required lead testing. Moodle Information On-going Trainings: Please visit Moodle on the DCDEE website to obtain necessary on-going training hours as required annually. Challenging Behaviors Helpline by Healthy Social Behavior Project The Healthy Social Behavior Project is offering technical assistance with challenging behaviors to programs. Please see the link below for more information. I shared the flier with you with information on the Challenging Behaviors Helpline. Website Link: https://www.childcareresourcesinc.org/challenging-behaviors-helpline To speak to a Healthy Social Behavior Specialist, please contact the helpline at 1-888-600-1685 Option 1. -Moodle Support: The Division offers early childhood professionals a wide range of professional development opportunities through our online learning platform Moodle. As we continue expanding our training offerings, DCDEE has established a new email address and phone number for Moodle support. To get help with Moodle, email at DCDEE_Moodle_Support@dhhs.nc.gov or call (919) 814-6326. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. Stay up to date with the Division of Child Development and Early Education by visiting www.ncchildcare.ncdhhs.gov. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the “What’s New” tab for important updates impacting childcare in North Carolina. If you have any concerns with today’s visit, please contact me or my supervisor Tammy McGalliard at tammy.mcgalliard@dhhs.nc.gov If I can be of assistance in the future, please feel free to contact me at 828-231-2311 or e-mail dinah.brown@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: PRIME TIME YOUTH FOCUS Facility ID: 14000144 Consultant: DINAH BROWN Operation Type: Center Case Number: Visit Date: 1/30/2025 Number Present: 7 Completed Date: 1/30/2025 Age: From 6 To 11 Total Minutes: 200 Time In: 01:55 PM Time Out: 05:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s routine unannounced visit was to monitor your program for compliance with applicable child care requirements including health and safety. Upon arrival, the purpose of today’s visit was reviewed with you, Angela Battle, Administrator, you assisted with today’s visit. Your last annual compliance visit was conducted on July 10, 2024. You program currently operates with a five-star rated license issued on October 26, 2018. The restrictions on your license include daytime care only, no cooking allowed in building, school age children only, may care for children up to 19 years of age, and meets enhanced ratios. A complete walk-through of all licensed approved indoor space and outdoor space was completed today. Transportation was also monitored during today's visit. I observed children in the indoor learning environment and found supervision and staff/child ratios to be in compliance. Children were observed during arrival, toileting, handwashing, snack, transitions, outdoor gross motor play, and departure. Fire Inspection: The most recent fire inspection was completed on September 18, 2024. Sanitation Inspection: The last sanitation inspection was completed on November 12, 2024. A “superior” classification was issued with four (4) demerits noted on the grade card. Playground Inspection: The last playground inspection was completed on January 15, 2025, and recorded. Emergency Drills: The last fire drill was completed on November 27, 2024, at 3:23pm and recorded. The last shelter-in-place drill was completed on December 18, 2024, and recorded. Files Reviewed: No New staff have been hired since the annual compliance visit on July 10, 2024. There was one violation observed during today’s visit. Violation Number Comment Rule 125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. On January 17, 2025 five children were not signed out. 10A NCAC 09 .0302(d)(4) Technical Assistance: Arrival/Departure: I suggested that a staff member review arrival/departure sheets daily to ensure that each child has been signed in and out each day. Contact Information: You confirmed that Angela Battle was your current Administrator, that 1302 Norwood St SW. Lenoir, NC 28645 was your current physical address, that Dulatownoutreach46@gmail.com was your current email address, and that (828)-758-2482 was your current phone contact. Compliance History: Prior to today’s visit, your compliance history was ninety-eight (98) percent as of January 30, 2025. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. Lead Testing: Child Care Rule .0601(f)- Safe Environments Child Care Rule Effective January 1, 2024 Rule Amendment- This rule was amended to include the specific requirements that child care centers must be free of asbestos hazards. This is in addition to the existing requirement that they be free of lead poisoning hazards. In addition to the updates to this rule, 10A NCAC 41C .1001 through .1007 and 15A NCAC 18A .2816, require all child care facilities (homes and centers) to test for lead in drinking, water, identify lead-based paint hazard, and mitigate or restrict access to identified hazards. The Clean Classrooms for Carolina Kids program is designed to identify and eliminate exposure to lead and asbestos hazards in building infrastructure, while providing child care facilities with the support needed to meet all rule requirements. The program is free, and the first step is to watch one of the pre-enrollment webinars, which are available at www.cleanwaterforUSkids.org/carolina or paste https://bit.ly/3CK-webinar All licensed child care programs must register by May 1, 2024, at www.cleanwaterforUSkids.org/carolina and watch one of the pre-enrollment webinars. Child Care Centers have until July 1, 2024, to complete the required lead testing. Moodle Information On-going Trainings: Please visit Moodle on the DCDEE website to obtain necessary on-going training hours as required annually. Challenging Behaviors Helpline by Healthy Social Behavior Project The Healthy Social Behavior Project is offering technical assistance with challenging behaviors to programs. Please see the link below for more information. I shared the flier with you with information on the Challenging Behaviors Helpline. Website Link: https://www.childcareresourcesinc.org/challenging-behaviors-helpline To speak to a Healthy Social Behavior Specialist, please contact the helpline at 1-888-600-1685 Option 1. -Moodle Support: The Division offers early childhood professionals a wide range of professional development opportunities through our online learning platform Moodle. As we continue expanding our training offerings, DCDEE has established a new email address and phone number for Moodle support. To get help with Moodle, email at DCDEE_Moodle_Support@dhhs.nc.gov or call (919) 814-6326. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. Stay up to date with the Division of Child Development and Early Education by visiting www.ncchildcare.ncdhhs.gov. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the “What’s New” tab for important updates impacting childcare in North Carolina. If you have any concerns with today’s visit, please contact me or my supervisor Tammy McGalliard at tammy.mcgalliard@dhhs.nc.gov If I can be of assistance in the future, please feel free to contact me at 828-231-2311 or e-mail dinah.brown@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: PRIME TIME YOUTH FOCUS Facility ID: 14000144 Consultant: DINAH BROWN Operation Type: Center Case Number: Visit Date: 1/30/2025 Number Present: 7 Completed Date: 1/30/2025 Age: From 6 To 11 Total Minutes: 200 Time In: 01:55 PM Time Out: 05:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s routine unannounced visit was to monitor your program for compliance with applicable child care requirements including health and safety. Upon arrival, the purpose of today’s visit was reviewed with you, Angela Battle, Administrator, you assisted with today’s visit. Your last annual compliance visit was conducted on July 10, 2024. You program currently operates with a five-star rated license issued on October 26, 2018. The restrictions on your license include daytime care only, no cooking allowed in building, school age children only, may care for children up to 19 years of age, and meets enhanced ratios. A complete walk-through of all licensed approved indoor space and outdoor space was completed today. Transportation was also monitored during today's visit. I observed children in the indoor learning environment and found supervision and staff/child ratios to be in compliance. Children were observed during arrival, toileting, handwashing, snack, transitions, outdoor gross motor play, and departure. Fire Inspection: The most recent fire inspection was completed on September 18, 2024. Sanitation Inspection: The last sanitation inspection was completed on November 12, 2024. A “superior” classification was issued with four (4) demerits noted on the grade card. Playground Inspection: The last playground inspection was completed on January 15, 2025, and recorded. Emergency Drills: The last fire drill was completed on November 27, 2024, at 3:23pm and recorded. The last shelter-in-place drill was completed on December 18, 2024, and recorded. Files Reviewed: No New staff have been hired since the annual compliance visit on July 10, 2024. There was one violation observed during today’s visit. Violation Number Comment Rule 125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. On January 17, 2025 five children were not signed out. 10A NCAC 09 .0302(d)(4) Technical Assistance: Arrival/Departure: I suggested that a staff member review arrival/departure sheets daily to ensure that each child has been signed in and out each day. Contact Information: You confirmed that Angela Battle was your current Administrator, that 1302 Norwood St SW. Lenoir, NC 28645 was your current physical address, that Dulatownoutreach46@gmail.com was your current email address, and that (828)-758-2482 was your current phone contact. Compliance History: Prior to today’s visit, your compliance history was ninety-eight (98) percent as of January 30, 2025. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. Lead Testing: Child Care Rule .0601(f)- Safe Environments Child Care Rule Effective January 1, 2024 Rule Amendment- This rule was amended to include the specific requirements that child care centers must be free of asbestos hazards. This is in addition to the existing requirement that they be free of lead poisoning hazards. In addition to the updates to this rule, 10A NCAC 41C .1001 through .1007 and 15A NCAC 18A .2816, require all child care facilities (homes and centers) to test for lead in drinking, water, identify lead-based paint hazard, and mitigate or restrict access to identified hazards. The Clean Classrooms for Carolina Kids program is designed to identify and eliminate exposure to lead and asbestos hazards in building infrastructure, while providing child care facilities with the support needed to meet all rule requirements. The program is free, and the first step is to watch one of the pre-enrollment webinars, which are available at www.cleanwaterforUSkids.org/carolina or paste https://bit.ly/3CK-webinar All licensed child care programs must register by May 1, 2024, at www.cleanwaterforUSkids.org/carolina and watch one of the pre-enrollment webinars. Child Care Centers have until July 1, 2024, to complete the required lead testing. Moodle Information On-going Trainings: Please visit Moodle on the DCDEE website to obtain necessary on-going training hours as required annually. Challenging Behaviors Helpline by Healthy Social Behavior Project The Healthy Social Behavior Project is offering technical assistance with challenging behaviors to programs. Please see the link below for more information. I shared the flier with you with information on the Challenging Behaviors Helpline. Website Link: https://www.childcareresourcesinc.org/challenging-behaviors-helpline To speak to a Healthy Social Behavior Specialist, please contact the helpline at 1-888-600-1685 Option 1. -Moodle Support: The Division offers early childhood professionals a wide range of professional development opportunities through our online learning platform Moodle. As we continue expanding our training offerings, DCDEE has established a new email address and phone number for Moodle support. To get help with Moodle, email at DCDEE_Moodle_Support@dhhs.nc.gov or call (919) 814-6326. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. Stay up to date with the Division of Child Development and Early Education by visiting www.ncchildcare.ncdhhs.gov. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the “What’s New” tab for important updates impacting childcare in North Carolina. If you have any concerns with today’s visit, please contact me or my supervisor Tammy McGalliard at tammy.mcgalliard@dhhs.nc.gov If I can be of assistance in the future, please feel free to contact me at 828-231-2311 or e-mail dinah.brown@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0302 · Violation

Name of Operation: PRIME TIME YOUTH FOCUS Facility ID: 14000144 Consultant: DINAH BROWN Operation Type: Center Case Number: Visit Date: 7/10/2024 Number Present: 11 Completed Date: 7/10/2024 Age: From 7 To 10 Total Minutes: 185 Time In: 10:40 AM Time Out: 01:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit including health and safety. Upon arrival, the purpose of today’s visit was reviewed with you, Angela Battle, Administrator. Your last annual compliance visit was conducted on July 26, 2023. You program currently operates with a five-star rated license issued on October 26, 2018. The restrictions on your license include daytime care only, no cooking allowed in building, school age children only, may care for children up to 19 years of age, and meets enhanced ratios. A complete walk-through of all licensed approved indoor space and outdoor space was completed today. Transportation was also monitored during today's visit. I observed children in the indoor learning environment and found supervision and staff/child ratios to be in compliance. Children were observed during group art activity, toileting, handwashing, transitions, lunch and quite time. Inspections/Emergency Drills: The last fire inspection was completed on August 14, 2023. The last fire drill was completed on June 18, 2024, at 1:30pm and recorded. The last lockdown drill was completed on May 14, 2024, and recorded. The last playground inspection was completed on June 25, 2024, and recorded. Sanitation Inspection: The last sanitation inspection was completed on November 2, 2023. A “superior” classification was issued with four (4) demerits noted on the grade card. A checklist was used to note the requirements I monitored today. Files Reviewed: Two (2) staff files were reviewed today. Three (3) staff files were reviewed today. The following violations were observed today. I discussed these violations with you in detail at the end of the visit. Violation Number Comment Rule 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. On June 10, 2024, one child was not signed out. On June 17, 2024, one child was not signed in. On June 18, 2024, one child was not signed out. On June 20, 2024, one child was not signed out. On July 8, 2024, one child was not signed in. 10A NCAC 09 .0302(d)(4) Technical Assistance: I recommend that a staff member review arrival and departure sheets daily to ensure each child has been signed in and out and be in compliance with all child care rules and requirements. Consultation: Prior to today’s visit, your compliance history was ninety-five (95) percent as of July 10, 2024. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. Lead Testing: Child Care Rule .0601(f)- Safe Environments Child Care Rule Effective January 1, 2024 Rule Amendment- This rule was amended to include the specific requirements that child care centers must be free of asbestos hazards. This is in addition to the existing requirement that they be free of lead poisoning hazards. In addition to the updates to this rule, 10A NCAC 41C .1001 through .1007 and 15A NCAC 18A .2816, require all child care facilities (homes and centers) to test for lead in drinking, water, identify lead-based paint hazard, and mitigate or restrict access to identified hazards. The Clean Classrooms for Carolina Kids program is designed to identify and eliminate exposure to lead and asbestos hazards in building infrastructure, while providing child care facilities with the support needed to meet all rule requirements. The program is free, and the first step is to watch one of the pre-enrollment webinars, which are available at www.cleanwaterforUSkids.org/carolina or paste https://bit.ly/3CK-webinar All licensed child care programs must register by May 1, 2024, at www.cleanwaterforUSkids.org/carolina and watch one of the pre-enrollment webinars. Child Care Centers have until July 1, 2024, to complete the required lead testing. Moodle Information On-going Trainings: Please visit Moodle on the DCDEE website to obtain necessary on-going training hours as required annually. Challenging Behaviors Helpline by Healthy Social Behavior Project The Healthy Social Behavior Project is offering technical assistance with challenging behaviors to programs. Please see the link below for more information. I shared the flier with you with information on the Challenging Behaviors Helpline. Website Link: https://www.childcareresourcesinc.org/challenging-behaviors-helpline To speak to a Healthy Social Behavior Specialist, please contact the helpline at 1-888-600-1685 Option 1. Moodle Support: The Division offers early childhood professionals a wide range of professional development opportunities through our online learning platform Moodle. As we continue expanding our training offerings, DCDEE has established a new email address and phone number for Moodle support. To get help with Moodle, email at DCDEE_Moodle_Support@dhhs.nc.gov or call (919) 814-6326. Stay up to date with the Division of Child Development and Early Education by visiting www.ncchildcare.ncdhhs.gov. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the “What’s New” tab for important updates impacting childcare in North Carolina. Compliance Letter: You must correct the violations found during today's visit immediately. Please send me a letter verifying compliance by July 24, 2024. Please include in that letter each item number and explain in detail how you corrected each violation and what plan will be implemented to prevent these violations from occurring again. Please sign the letter, include your facility name, ID number, visit date and mail the letter to my mailing address below or email the letter to me at dinah.brown@dhhs.nc.gov. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Dinah Brown Child Care Consultant P.O. Box 6373 Hickory, NC 28601 Failure to correct the violations and send the written statement by the due date listed above will result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you have any concerns with today’s visit, please contact me or my supervisor Tammy McGalliard at tammy.mcgalliard@dhhs.nc.gov If I can be of assistance in the future, please feel free to contact me at 828-231-2311 or e-mail dinah.brown@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: PRIME TIME YOUTH FOCUS Facility ID: 14000144 Consultant: DINAH BROWN Operation Type: Center Case Number: Visit Date: 7/10/2024 Number Present: 11 Completed Date: 7/10/2024 Age: From 7 To 10 Total Minutes: 185 Time In: 10:40 AM Time Out: 01:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit including health and safety. Upon arrival, the purpose of today’s visit was reviewed with you, Angela Battle, Administrator. Your last annual compliance visit was conducted on July 26, 2023. You program currently operates with a five-star rated license issued on October 26, 2018. The restrictions on your license include daytime care only, no cooking allowed in building, school age children only, may care for children up to 19 years of age, and meets enhanced ratios. A complete walk-through of all licensed approved indoor space and outdoor space was completed today. Transportation was also monitored during today's visit. I observed children in the indoor learning environment and found supervision and staff/child ratios to be in compliance. Children were observed during group art activity, toileting, handwashing, transitions, lunch and quite time. Inspections/Emergency Drills: The last fire inspection was completed on August 14, 2023. The last fire drill was completed on June 18, 2024, at 1:30pm and recorded. The last lockdown drill was completed on May 14, 2024, and recorded. The last playground inspection was completed on June 25, 2024, and recorded. Sanitation Inspection: The last sanitation inspection was completed on November 2, 2023. A “superior” classification was issued with four (4) demerits noted on the grade card. A checklist was used to note the requirements I monitored today. Files Reviewed: Two (2) staff files were reviewed today. Three (3) staff files were reviewed today. The following violations were observed today. I discussed these violations with you in detail at the end of the visit. Violation Number Comment Rule 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. On June 10, 2024, one child was not signed out. On June 17, 2024, one child was not signed in. On June 18, 2024, one child was not signed out. On June 20, 2024, one child was not signed out. On July 8, 2024, one child was not signed in. 10A NCAC 09 .0302(d)(4) Technical Assistance: I recommend that a staff member review arrival and departure sheets daily to ensure each child has been signed in and out and be in compliance with all child care rules and requirements. Consultation: Prior to today’s visit, your compliance history was ninety-five (95) percent as of July 10, 2024. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. Lead Testing: Child Care Rule .0601(f)- Safe Environments Child Care Rule Effective January 1, 2024 Rule Amendment- This rule was amended to include the specific requirements that child care centers must be free of asbestos hazards. This is in addition to the existing requirement that they be free of lead poisoning hazards. In addition to the updates to this rule, 10A NCAC 41C .1001 through .1007 and 15A NCAC 18A .2816, require all child care facilities (homes and centers) to test for lead in drinking, water, identify lead-based paint hazard, and mitigate or restrict access to identified hazards. The Clean Classrooms for Carolina Kids program is designed to identify and eliminate exposure to lead and asbestos hazards in building infrastructure, while providing child care facilities with the support needed to meet all rule requirements. The program is free, and the first step is to watch one of the pre-enrollment webinars, which are available at www.cleanwaterforUSkids.org/carolina or paste https://bit.ly/3CK-webinar All licensed child care programs must register by May 1, 2024, at www.cleanwaterforUSkids.org/carolina and watch one of the pre-enrollment webinars. Child Care Centers have until July 1, 2024, to complete the required lead testing. Moodle Information On-going Trainings: Please visit Moodle on the DCDEE website to obtain necessary on-going training hours as required annually. Challenging Behaviors Helpline by Healthy Social Behavior Project The Healthy Social Behavior Project is offering technical assistance with challenging behaviors to programs. Please see the link below for more information. I shared the flier with you with information on the Challenging Behaviors Helpline. Website Link: https://www.childcareresourcesinc.org/challenging-behaviors-helpline To speak to a Healthy Social Behavior Specialist, please contact the helpline at 1-888-600-1685 Option 1. Moodle Support: The Division offers early childhood professionals a wide range of professional development opportunities through our online learning platform Moodle. As we continue expanding our training offerings, DCDEE has established a new email address and phone number for Moodle support. To get help with Moodle, email at DCDEE_Moodle_Support@dhhs.nc.gov or call (919) 814-6326. Stay up to date with the Division of Child Development and Early Education by visiting www.ncchildcare.ncdhhs.gov. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the “What’s New” tab for important updates impacting childcare in North Carolina. Compliance Letter: You must correct the violations found during today's visit immediately. Please send me a letter verifying compliance by July 24, 2024. Please include in that letter each item number and explain in detail how you corrected each violation and what plan will be implemented to prevent these violations from occurring again. Please sign the letter, include your facility name, ID number, visit date and mail the letter to my mailing address below or email the letter to me at dinah.brown@dhhs.nc.gov. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Dinah Brown Child Care Consultant P.O. Box 6373 Hickory, NC 28601 Failure to correct the violations and send the written statement by the due date listed above will result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you have any concerns with today’s visit, please contact me or my supervisor Tammy McGalliard at tammy.mcgalliard@dhhs.nc.gov If I can be of assistance in the future, please feel free to contact me at 828-231-2311 or e-mail dinah.brown@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0604 · Violation

Name of Operation: PRIME TIME YOUTH FOCUS Facility ID: 14000144 Consultant: JENNIFER H ROBERTS Operation Type: Center Case Number: Visit Date: 7/26/2023 Number Present: 14 Completed Date: 7/26/2023 Age: From 6 To 12 Total Minutes: 160 Time In: 10:20 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. Upon arrival, the purpose of today’s visit was reviewed with Carla Norwood, Group Leader. Dinah Brown, Child Care Consultant, accompanied me on the visit. Angela Battle, Administrator, was not on site during the visit. When I asked if Ms. Battle was on her way, I was told she was unavailable today and would not be on the premises. The Legal Designee Form was reviewed, and Doris Brown-Dula was listed; therefore, we reviewed the visit summary with Ms. Brown-Dula. The last annual compliance visit was conducted on August 17, 2022. The North Carolina Secretary of State’s website was viewed before the visit, and Dulatown Outreach Center, Inc was listed as current/active. You program currently operates with a five-star rated license issued on October 26, 2018. The restrictions on your license include daytime care only, no cooking allowed in building, school age children only, may care for children up to 19 years of age, and meets enhanced ratios. Fire Inspection: The last fire inspection was made on August 22, 2022, by Chris Jacobs, Fire Inspector. The center was approved for daytime care only. Sanitation Inspection: The last sanitation inspection was made on October 31, 2022, by Logan Little, Environmental Health Specialist. A “superior” classification was issued with eight (8) demerits noted on the grade card. A walk-through of the facility was completed today, all indoor and outdoor areas were monitored. I conducted the walk-through of the facility. I observed children in the indoor learning environment and found supervision and staff/child ratios to be in compliance. Children were observed during indoor free play, outdoor free play, and routines. A checklist was used today for monitoring. Children’s and staff files were not monitored today and as discussed, I will return on Wednesday, August 2, 2023, to monitor files. A hand-written visit summary was prepared today due to connectivity issues with the Internet. The following violations were observed and corrected during the visit: Violation Number Comment Rule 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space #1, two (2) electrical outlets directly across from the science center were not covered with a safety plug. One (1) electrical outlet was not covered with a safety plug next to the cozy center. In space $4, one (1) electrical outlet was not covered on the wall adjacent to the bathroom used by children enrolled. 10A NCAC 09 .0604(c) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. A. Battle received two (2) of the five (5) hours of on-going training that were required based on education and experience. .1103(a) 1124 Emergency and identifying information, including the child's name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported. Fifteen (15) emergency and identifying information forms located on the van used to transport children, did not include the child's picture. 10A NCAC 09 .1003(d) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. A. Battle last completed the health and safety trainings in 2017. .1103(b) 9995 A violation was found for which there is no item number. Per Sanitation Requirement .2820(c), Non-aerosol sanitizing, disinfecting, and detergent solutions, hand sanitizers, and hand lotions shall be kept out of reach of children when not in use, but are not required to be in locked storage. In space #1, one (1) bottle of hand sanitizer was located on the floor behind the television. Compliance History: The center's compliance history prior to today’s visit was reviewed with the operator. The program’s compliance history was ninety-three percent (93%) as of July 25, 2023. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. Technical Assistance: • We discussed keeping electrical outlets covered with a safety plug when not in use. The four electrical outlets were covered with a safety plug during the visit to correct this violation. • I reminded you that hand sanitizer must be stored at least five feet from ground level and inaccessible to children. The hand sanitizer that was on the floor behind the television was picked and placed on a shelf five feet from ground level. Reminders: • I will return on Wednesday, August 2, 2023, to review items not monitored today including but not limited to staff and children’s files. • From now until June 30, 2024, is your preparation period for the rated license assessment. As I discussed, please continue to prepare your environment, remove excess materials and store in an alternate location. You can review NCRLAP.org for webinars regarding the SACERS assessment. I suggested that you contact Southwestern Child Development Commission for trainings and guidance regarding the environment rating scale. • A new helpline has launched regarding Children and Challenging Behaviors. Speak to a Behavior Support Advisor for advice and resources specific to the challenging behaviors in your classroom. 1-888-600-1685 Option 1. If you have any questions about today’s visit, please contact me or my supervisor, Tammy McGalliard, tammy.mcgalliard@dhhs.nc.gov If I can be of assistance in the future, please feel free to contact me at **828-782-0945** or e-mail jennifer.roberts@dhhs.nc.gov. Stay up to date with the Division of Child Development and Early Education by visiting www.ncchildcare.ncdhhs.gov. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the “What’s New” tab for important updates impacting childcare in North Carolina. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1003 · Violation

Name of Operation: PRIME TIME YOUTH FOCUS Facility ID: 14000144 Consultant: JENNIFER H ROBERTS Operation Type: Center Case Number: Visit Date: 7/26/2023 Number Present: 14 Completed Date: 7/26/2023 Age: From 6 To 12 Total Minutes: 160 Time In: 10:20 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. Upon arrival, the purpose of today’s visit was reviewed with Carla Norwood, Group Leader. Dinah Brown, Child Care Consultant, accompanied me on the visit. Angela Battle, Administrator, was not on site during the visit. When I asked if Ms. Battle was on her way, I was told she was unavailable today and would not be on the premises. The Legal Designee Form was reviewed, and Doris Brown-Dula was listed; therefore, we reviewed the visit summary with Ms. Brown-Dula. The last annual compliance visit was conducted on August 17, 2022. The North Carolina Secretary of State’s website was viewed before the visit, and Dulatown Outreach Center, Inc was listed as current/active. You program currently operates with a five-star rated license issued on October 26, 2018. The restrictions on your license include daytime care only, no cooking allowed in building, school age children only, may care for children up to 19 years of age, and meets enhanced ratios. Fire Inspection: The last fire inspection was made on August 22, 2022, by Chris Jacobs, Fire Inspector. The center was approved for daytime care only. Sanitation Inspection: The last sanitation inspection was made on October 31, 2022, by Logan Little, Environmental Health Specialist. A “superior” classification was issued with eight (8) demerits noted on the grade card. A walk-through of the facility was completed today, all indoor and outdoor areas were monitored. I conducted the walk-through of the facility. I observed children in the indoor learning environment and found supervision and staff/child ratios to be in compliance. Children were observed during indoor free play, outdoor free play, and routines. A checklist was used today for monitoring. Children’s and staff files were not monitored today and as discussed, I will return on Wednesday, August 2, 2023, to monitor files. A hand-written visit summary was prepared today due to connectivity issues with the Internet. The following violations were observed and corrected during the visit: Violation Number Comment Rule 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space #1, two (2) electrical outlets directly across from the science center were not covered with a safety plug. One (1) electrical outlet was not covered with a safety plug next to the cozy center. In space $4, one (1) electrical outlet was not covered on the wall adjacent to the bathroom used by children enrolled. 10A NCAC 09 .0604(c) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. A. Battle received two (2) of the five (5) hours of on-going training that were required based on education and experience. .1103(a) 1124 Emergency and identifying information, including the child's name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported. Fifteen (15) emergency and identifying information forms located on the van used to transport children, did not include the child's picture. 10A NCAC 09 .1003(d) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. A. Battle last completed the health and safety trainings in 2017. .1103(b) 9995 A violation was found for which there is no item number. Per Sanitation Requirement .2820(c), Non-aerosol sanitizing, disinfecting, and detergent solutions, hand sanitizers, and hand lotions shall be kept out of reach of children when not in use, but are not required to be in locked storage. In space #1, one (1) bottle of hand sanitizer was located on the floor behind the television. Compliance History: The center's compliance history prior to today’s visit was reviewed with the operator. The program’s compliance history was ninety-three percent (93%) as of July 25, 2023. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. Technical Assistance: • We discussed keeping electrical outlets covered with a safety plug when not in use. The four electrical outlets were covered with a safety plug during the visit to correct this violation. • I reminded you that hand sanitizer must be stored at least five feet from ground level and inaccessible to children. The hand sanitizer that was on the floor behind the television was picked and placed on a shelf five feet from ground level. Reminders: • I will return on Wednesday, August 2, 2023, to review items not monitored today including but not limited to staff and children’s files. • From now until June 30, 2024, is your preparation period for the rated license assessment. As I discussed, please continue to prepare your environment, remove excess materials and store in an alternate location. You can review NCRLAP.org for webinars regarding the SACERS assessment. I suggested that you contact Southwestern Child Development Commission for trainings and guidance regarding the environment rating scale. • A new helpline has launched regarding Children and Challenging Behaviors. Speak to a Behavior Support Advisor for advice and resources specific to the challenging behaviors in your classroom. 1-888-600-1685 Option 1. If you have any questions about today’s visit, please contact me or my supervisor, Tammy McGalliard, tammy.mcgalliard@dhhs.nc.gov If I can be of assistance in the future, please feel free to contact me at **828-782-0945** or e-mail jennifer.roberts@dhhs.nc.gov. Stay up to date with the Division of Child Development and Early Education by visiting www.ncchildcare.ncdhhs.gov. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the “What’s New” tab for important updates impacting childcare in North Carolina. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: PRIME TIME YOUTH FOCUS Facility ID: 14000144 Consultant: JENNIFER H ROBERTS Operation Type: Center Case Number: Visit Date: 7/26/2023 Number Present: 14 Completed Date: 7/26/2023 Age: From 6 To 12 Total Minutes: 160 Time In: 10:20 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. Upon arrival, the purpose of today’s visit was reviewed with Carla Norwood, Group Leader. Dinah Brown, Child Care Consultant, accompanied me on the visit. Angela Battle, Administrator, was not on site during the visit. When I asked if Ms. Battle was on her way, I was told she was unavailable today and would not be on the premises. The Legal Designee Form was reviewed, and Doris Brown-Dula was listed; therefore, we reviewed the visit summary with Ms. Brown-Dula. The last annual compliance visit was conducted on August 17, 2022. The North Carolina Secretary of State’s website was viewed before the visit, and Dulatown Outreach Center, Inc was listed as current/active. You program currently operates with a five-star rated license issued on October 26, 2018. The restrictions on your license include daytime care only, no cooking allowed in building, school age children only, may care for children up to 19 years of age, and meets enhanced ratios. Fire Inspection: The last fire inspection was made on August 22, 2022, by Chris Jacobs, Fire Inspector. The center was approved for daytime care only. Sanitation Inspection: The last sanitation inspection was made on October 31, 2022, by Logan Little, Environmental Health Specialist. A “superior” classification was issued with eight (8) demerits noted on the grade card. A walk-through of the facility was completed today, all indoor and outdoor areas were monitored. I conducted the walk-through of the facility. I observed children in the indoor learning environment and found supervision and staff/child ratios to be in compliance. Children were observed during indoor free play, outdoor free play, and routines. A checklist was used today for monitoring. Children’s and staff files were not monitored today and as discussed, I will return on Wednesday, August 2, 2023, to monitor files. A hand-written visit summary was prepared today due to connectivity issues with the Internet. The following violations were observed and corrected during the visit: Violation Number Comment Rule 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space #1, two (2) electrical outlets directly across from the science center were not covered with a safety plug. One (1) electrical outlet was not covered with a safety plug next to the cozy center. In space $4, one (1) electrical outlet was not covered on the wall adjacent to the bathroom used by children enrolled. 10A NCAC 09 .0604(c) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. A. Battle received two (2) of the five (5) hours of on-going training that were required based on education and experience. .1103(a) 1124 Emergency and identifying information, including the child's name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported. Fifteen (15) emergency and identifying information forms located on the van used to transport children, did not include the child's picture. 10A NCAC 09 .1003(d) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. A. Battle last completed the health and safety trainings in 2017. .1103(b) 9995 A violation was found for which there is no item number. Per Sanitation Requirement .2820(c), Non-aerosol sanitizing, disinfecting, and detergent solutions, hand sanitizers, and hand lotions shall be kept out of reach of children when not in use, but are not required to be in locked storage. In space #1, one (1) bottle of hand sanitizer was located on the floor behind the television. Compliance History: The center's compliance history prior to today’s visit was reviewed with the operator. The program’s compliance history was ninety-three percent (93%) as of July 25, 2023. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. Technical Assistance: • We discussed keeping electrical outlets covered with a safety plug when not in use. The four electrical outlets were covered with a safety plug during the visit to correct this violation. • I reminded you that hand sanitizer must be stored at least five feet from ground level and inaccessible to children. The hand sanitizer that was on the floor behind the television was picked and placed on a shelf five feet from ground level. Reminders: • I will return on Wednesday, August 2, 2023, to review items not monitored today including but not limited to staff and children’s files. • From now until June 30, 2024, is your preparation period for the rated license assessment. As I discussed, please continue to prepare your environment, remove excess materials and store in an alternate location. You can review NCRLAP.org for webinars regarding the SACERS assessment. I suggested that you contact Southwestern Child Development Commission for trainings and guidance regarding the environment rating scale. • A new helpline has launched regarding Children and Challenging Behaviors. Speak to a Behavior Support Advisor for advice and resources specific to the challenging behaviors in your classroom. 1-888-600-1685 Option 1. If you have any questions about today’s visit, please contact me or my supervisor, Tammy McGalliard, tammy.mcgalliard@dhhs.nc.gov If I can be of assistance in the future, please feel free to contact me at **828-782-0945** or e-mail jennifer.roberts@dhhs.nc.gov. Stay up to date with the Division of Child Development and Early Education by visiting www.ncchildcare.ncdhhs.gov. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the “What’s New” tab for important updates impacting childcare in North Carolina. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times