Northside Children'S Learning Center

G.S. 110-90 · Violation

Name of Operation: NORTHSIDE CHILDREN'S LEARNING CENTER Facility ID: 14000018 Consultant: DINAH BROWN Operation Type: Center Case Number: Visit Date: 6/18/2026 Number Present: 49 Completed Date: 6/18/2026 Age: From 0 To 5 Total Minutes: 290 Time In: 09:40 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Rated License Assessment Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit including health and safety. You, Ardrion Collins, Director, assisted with today’s visit. Your program currently operates with a five star license effective August 13, 2018. The permit restrictions were in compliance including 1st shift, meets enhanced ratios and meets enhanced space. The Secretary of State website was checked on June 18, 2026, and your business, Blue Ridge Community Action Inc., was active and in good standing. If any changes to the corporation need to be made or you decide to sell your business, then you must notify me at least thirty days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location, or inherited. A walk-through of the facility was completed today, all indoor and outdoor areas were monitored. I observed children in the indoor and outdoor learning environment and found supervision and staff/child ratios to be in compliance. Children throughout the facility were participating in routines, free play, lunch, rest time, outdoor gross motor play and departure during the visit. Required Inspections: The last fire inspection was conducted on July 10, 2025. The last sanitation inspection was conducted on July 1, 2025. A “superior” classification was issued with nine (9) demerits noted on the grade card. The most recent playground inspection was conducted on June 9, 2026. You received the results of your most recent lead water testing showing no levels of lead above the allowed amount, on July 19, 2023. Per the facility data on the Clean Classrooms for Carolina Kids website, your facility is exempt from lead-based paint and asbestos testing. Emergency Drills: The most recent fire drill was conducted on June 17, 2026. The most recent emergency drill was conducted on May 19, 2026. Your program uses the Creative Curriculum. Rated License: I received the Application for Assessment for a Rated License for Centers and the Rated License Assessment Request Review on June 18, 2026. You have chosen to meet the requirements for the Program Assessment Pathway. This facility has two NC Pre-K classrooms and requires an Environmental Rating Scale. You stated that you will contact me when you are ready to have the rated license assessment conducted. You stated that you will send me documentation of the Family and Community Engagement Standards by September 18, 2026. All facility CQI plans are completed by the administrator. This is to be reviewed and updated annually. All staff with caregiving responsibilities, including the administrator, are required to complete an individual CQI plan. This is also to be reviewed and updated annually. You stated that you will send me documentation of your Facility and Individual Continuous Quality Improvement Plans (CQI) by September 18, 2026. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Playground Safety, ITS-SIDS, Special Training, and Criminal Background Checks. No new staff members have been hired since the last visit. The following violations were observed/documented during the visit: Violation Number Comment Rule 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space #2, the classroom for children three, four and five years old, I observed a sewing kit with metal needles, and a small bottle of hand sanitizer with multiple warnings in an unlocked cabinet accessible to children. .2820(b) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. In space #2, the classroom for children three, four and five years old, I observed a Ziplock bag that belonged to a staff member that contained a bottle of Equate extra-strength Acetaminophen 500mg pain-reliever and an Albuterol Sulfate Inhalation Aerosol 90mcg in an unlocked cabinet accessible to children. 15A NCAC 18A .2820(d) You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Prior to today's visit, your program maintained a compliance history of 95%. Please note any violations cited during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Technical assistance was provided on the following: Hazardous Products/Medications: I suggested you have staff members check the classrooms thoroughly each morning, prior to children arriving and throughout the day, to ensure all hazardous items including staff medications are stored properly. I also suggested you review this information with all staff members to ensure they can understand which items need to be locked based on warning labels. Consultation As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. I encouraged you to visit the QRIS Modernization website to review information regarding the changes to the rated license process. Information on the three (3) pathway options, as well as links to upcoming webinars may be found on the DCDEE QRIS Modernization website: https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization. We discussed changes to the environment rating scales and the implementation of the “3’s”. I encouraged you to visit the North Carolina Rated License Assessment Project website for more information regarding the 3’s, as well as webinars and training opportunities: https://ncrlap.org/Resources/pages/get-ready-for-3s/. I also suggested you reach out to Paula Arrowood or Wendy Smith, your technical assistant with the Partnership for Children Caldwell County, to request technical assistance as you prepare to begin the rated license process. Please ensure all staff members have a WORKS account, that all transcripts have been submitted, and all WORKS accounts are up to date. DCDEE Website Link to the QRIS Modernization page: https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization Links for Resources Approved Curriculum: https://ncchildcare.ncdhhs.gov/Portals/0/documents/pdf/2/2023_Approved_Curriculum.pdf?ver=Hxr2QwCIRb8kdaccUr3ETA%3d%3d2023 NC Child Care Commission Approved Formative Assessments: https://ncchildcare.ncdhhs.gov/Portals/0/documents/pdf/2/2023_Approved_EC_Formative_Assessments.pdf?ver=TzSdkUdkhMNoa8W505qTEw%3d%3d DCDEE Provider Documents and Forms: https://ncchildcare.ncdhhs.gov/Provider/Provider-Documents-and-Forms Caring for Children: https://childcareta.acf.hhs.gov/cfoc#:~:text=CFOC%20Home,Supervision%20of%20ChildrenI For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ . This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the "What's New" tab for important updates impacting child care in North Carolina. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Dinah Brown, Child Care Consultant, (828)-231-2311, dinah.brown@dhhs.nc.gov or Tammy McGalliard, Licensing Supervisor, (828)-872-0718, tammy.mcgalliard@dhhs.nc.gov if you have questions. Thank you for your time and assistance today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0604 · Violation

Name of Operation: NORTHSIDE CHILDREN'S LEARNING CENTER Facility ID: 14000018 Consultant: DINAH BROWN Operation Type: Center Case Number: Visit Date: 11/4/2025 Number Present: 56 Completed Date: 11/4/2025 Age: From 0 To 5 Total Minutes: 450 Time In: 10:00 AM Time Out: 05:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced annual compliance visit was to monitor your compliance with all applicable child care requirements, including health, safety, and requirements located in Child Care Rule Section .3000 regarding NC Pre-Kindergarten programs. You, Ardrion Collins, Director, assisted with today’s visit. Your program currently operates with a five star license effective August 13, 2018. The permit restrictions were in compliance including 1st shift, meets enhanced ratios and meets enhanced space. The Secretary of State website was checked on November 4, 2025, and your business, Blue Ridge Community Action Inc., was active and in good standing. If any changes to the corporation need to be made or you decide to sell your business, then you must notify me at least thirty days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location, or inherited. A walk-through of the facility was completed today, all indoor and outdoor areas were monitored. I observed children in the indoor learning environment. Children throughout the facility were participating in routines, free play, rest time, and departure during the visit. Required Inspections: The last fire inspection was conducted on July 10, 2025. The last sanitation inspection was conducted on July 1, 2025. A “superior” classification was issued with nine (9) demerits noted on the grade card. The last playground inspection was conducted on October 13, 2025. You received the results of your most recent lead water testing showing no levels of lead above the allowed amount, on July 19, 2023. Per the facility data on the Clean Classrooms for Carolina Kids website, your facility is exempt from lead-based paint and asbestos testing. Emergency Drills: The last fire drill documented was conducted on October 1, 2025. The last emergency drill documented was conducted on September 18, 2025. The NC Pre-K Program Site Monitoring Tool was reviewed today. Staff-child ratios and maximum group sizes required in Child Care Rule 10A NCAC 09 .3009 were verified in compliance. A checklist was used to note the requirements I monitored today. I reviewed the ABCMS Provider portal during the visit. Eighteen (18) staff members are listed as employees of your facility. I have confirmed all current staff members are included in your facility portal. Files Reviewed: Ten (10) children’s files were reviewed during the visit. Two (2) new staff files and one (1) existing staff files were reviewed during the visit. Two violations were observed/documented during today’s visit: Violation Number Comment Rule 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. One child enrolled on July 1, 2025 had one human milk bottle located in the infant room refrigerator that was not labeled with the child's name. One child enrolled on October 16, 2025, had two bottles of formula located in the infant room refrigerator that were not labeled with the date. 15A NCAC 18A .2804(d) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space #11, I observed one outlet on the wall to the left side of the teachers desk that did not have an outlet cover. 10A NCAC 09 .0604(c) You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Prior to today's visit, your program maintained a compliance history of 93%. Please note any violations cited during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Technical assistance was provided on the following: Bottled Beverages: I suggested that staff check all bottles upon the child’s arrival to ensure each bottle is labeled and dated. If the bottles are not labeled or dated, I suggested that staff add the child’s name and date to the child’s bottle and remind the child’s parent to label the bottles daily. Electrical Outlets: I suggested that you monitor all spaces throughout the day to ensure all electrical outlets not in use are covered with a safety plug. Instruct staff to check all electrical outlets at the beginning of the day. Consultation: We discussed the QRIS Modernization and the Pathway to the Stars. We reviewed all three (3) pathways, as well as the Family and Community Engagement Standards. I encouraged you to visit the QRIS Modernization website to review information regarding the changes to the rated license process. Information on the three (3) pathway options, as well as links to upcoming webinars may be found on the DCDEE QRIS Modernization website: https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization. We discussed changes to the environmental rating scales and the implementation of the “3’s”. I encouraged you to visit the North Carolina Rated License Assessment Project website for more information regarding the 3’s, as well as webinars and training opportunities: https://ncrlap.org/Resources/pages/get-ready-for-3s/. I also suggested you reach out to Deirdre Sykes, your technical assistant with the Partnership for Children of Lincoln and Gaston Counties, to request technical assistance as you prepare to begin the rated license process. Additionally, please ensure all staff members have a WORKS account, that all transcripts have been submitted, and all WORKS accounts are up to date. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. Stay up to date with the Division of Child Development and Early Education by visiting www.ncchildcare.ncdhhs.gov. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the "What's New" tab for important updates impacting child care in North Carolina. Thank you for your time today. If you have any questions about today’s visit, please contact me or my supervisor, Tammy McGalliard, tammy.mcgalliard@dhhs.nc.gov. If I can be of further assistance, you may contact me at 828-231-2311. Dinah Brown PO Box 6373 Hickory, NC 28601 Dinah.brown@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .3009 · Violation

Name of Operation: NORTHSIDE CHILDREN'S LEARNING CENTER Facility ID: 14000018 Consultant: DINAH BROWN Operation Type: Center Case Number: Visit Date: 11/4/2025 Number Present: 56 Completed Date: 11/4/2025 Age: From 0 To 5 Total Minutes: 450 Time In: 10:00 AM Time Out: 05:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced annual compliance visit was to monitor your compliance with all applicable child care requirements, including health, safety, and requirements located in Child Care Rule Section .3000 regarding NC Pre-Kindergarten programs. You, Ardrion Collins, Director, assisted with today’s visit. Your program currently operates with a five star license effective August 13, 2018. The permit restrictions were in compliance including 1st shift, meets enhanced ratios and meets enhanced space. The Secretary of State website was checked on November 4, 2025, and your business, Blue Ridge Community Action Inc., was active and in good standing. If any changes to the corporation need to be made or you decide to sell your business, then you must notify me at least thirty days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location, or inherited. A walk-through of the facility was completed today, all indoor and outdoor areas were monitored. I observed children in the indoor learning environment. Children throughout the facility were participating in routines, free play, rest time, and departure during the visit. Required Inspections: The last fire inspection was conducted on July 10, 2025. The last sanitation inspection was conducted on July 1, 2025. A “superior” classification was issued with nine (9) demerits noted on the grade card. The last playground inspection was conducted on October 13, 2025. You received the results of your most recent lead water testing showing no levels of lead above the allowed amount, on July 19, 2023. Per the facility data on the Clean Classrooms for Carolina Kids website, your facility is exempt from lead-based paint and asbestos testing. Emergency Drills: The last fire drill documented was conducted on October 1, 2025. The last emergency drill documented was conducted on September 18, 2025. The NC Pre-K Program Site Monitoring Tool was reviewed today. Staff-child ratios and maximum group sizes required in Child Care Rule 10A NCAC 09 .3009 were verified in compliance. A checklist was used to note the requirements I monitored today. I reviewed the ABCMS Provider portal during the visit. Eighteen (18) staff members are listed as employees of your facility. I have confirmed all current staff members are included in your facility portal. Files Reviewed: Ten (10) children’s files were reviewed during the visit. Two (2) new staff files and one (1) existing staff files were reviewed during the visit. Two violations were observed/documented during today’s visit: Violation Number Comment Rule 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. One child enrolled on July 1, 2025 had one human milk bottle located in the infant room refrigerator that was not labeled with the child's name. One child enrolled on October 16, 2025, had two bottles of formula located in the infant room refrigerator that were not labeled with the date. 15A NCAC 18A .2804(d) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space #11, I observed one outlet on the wall to the left side of the teachers desk that did not have an outlet cover. 10A NCAC 09 .0604(c) You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Prior to today's visit, your program maintained a compliance history of 93%. Please note any violations cited during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Technical assistance was provided on the following: Bottled Beverages: I suggested that staff check all bottles upon the child’s arrival to ensure each bottle is labeled and dated. If the bottles are not labeled or dated, I suggested that staff add the child’s name and date to the child’s bottle and remind the child’s parent to label the bottles daily. Electrical Outlets: I suggested that you monitor all spaces throughout the day to ensure all electrical outlets not in use are covered with a safety plug. Instruct staff to check all electrical outlets at the beginning of the day. Consultation: We discussed the QRIS Modernization and the Pathway to the Stars. We reviewed all three (3) pathways, as well as the Family and Community Engagement Standards. I encouraged you to visit the QRIS Modernization website to review information regarding the changes to the rated license process. Information on the three (3) pathway options, as well as links to upcoming webinars may be found on the DCDEE QRIS Modernization website: https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization. We discussed changes to the environmental rating scales and the implementation of the “3’s”. I encouraged you to visit the North Carolina Rated License Assessment Project website for more information regarding the 3’s, as well as webinars and training opportunities: https://ncrlap.org/Resources/pages/get-ready-for-3s/. I also suggested you reach out to Deirdre Sykes, your technical assistant with the Partnership for Children of Lincoln and Gaston Counties, to request technical assistance as you prepare to begin the rated license process. Additionally, please ensure all staff members have a WORKS account, that all transcripts have been submitted, and all WORKS accounts are up to date. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. Stay up to date with the Division of Child Development and Early Education by visiting www.ncchildcare.ncdhhs.gov. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the "What's New" tab for important updates impacting child care in North Carolina. Thank you for your time today. If you have any questions about today’s visit, please contact me or my supervisor, Tammy McGalliard, tammy.mcgalliard@dhhs.nc.gov. If I can be of further assistance, you may contact me at 828-231-2311. Dinah Brown PO Box 6373 Hickory, NC 28601 Dinah.brown@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: NORTHSIDE CHILDREN'S LEARNING CENTER Facility ID: 14000018 Consultant: DINAH BROWN Operation Type: Center Case Number: Visit Date: 11/4/2025 Number Present: 56 Completed Date: 11/4/2025 Age: From 0 To 5 Total Minutes: 450 Time In: 10:00 AM Time Out: 05:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced annual compliance visit was to monitor your compliance with all applicable child care requirements, including health, safety, and requirements located in Child Care Rule Section .3000 regarding NC Pre-Kindergarten programs. You, Ardrion Collins, Director, assisted with today’s visit. Your program currently operates with a five star license effective August 13, 2018. The permit restrictions were in compliance including 1st shift, meets enhanced ratios and meets enhanced space. The Secretary of State website was checked on November 4, 2025, and your business, Blue Ridge Community Action Inc., was active and in good standing. If any changes to the corporation need to be made or you decide to sell your business, then you must notify me at least thirty days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location, or inherited. A walk-through of the facility was completed today, all indoor and outdoor areas were monitored. I observed children in the indoor learning environment. Children throughout the facility were participating in routines, free play, rest time, and departure during the visit. Required Inspections: The last fire inspection was conducted on July 10, 2025. The last sanitation inspection was conducted on July 1, 2025. A “superior” classification was issued with nine (9) demerits noted on the grade card. The last playground inspection was conducted on October 13, 2025. You received the results of your most recent lead water testing showing no levels of lead above the allowed amount, on July 19, 2023. Per the facility data on the Clean Classrooms for Carolina Kids website, your facility is exempt from lead-based paint and asbestos testing. Emergency Drills: The last fire drill documented was conducted on October 1, 2025. The last emergency drill documented was conducted on September 18, 2025. The NC Pre-K Program Site Monitoring Tool was reviewed today. Staff-child ratios and maximum group sizes required in Child Care Rule 10A NCAC 09 .3009 were verified in compliance. A checklist was used to note the requirements I monitored today. I reviewed the ABCMS Provider portal during the visit. Eighteen (18) staff members are listed as employees of your facility. I have confirmed all current staff members are included in your facility portal. Files Reviewed: Ten (10) children’s files were reviewed during the visit. Two (2) new staff files and one (1) existing staff files were reviewed during the visit. Two violations were observed/documented during today’s visit: Violation Number Comment Rule 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. One child enrolled on July 1, 2025 had one human milk bottle located in the infant room refrigerator that was not labeled with the child's name. One child enrolled on October 16, 2025, had two bottles of formula located in the infant room refrigerator that were not labeled with the date. 15A NCAC 18A .2804(d) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space #11, I observed one outlet on the wall to the left side of the teachers desk that did not have an outlet cover. 10A NCAC 09 .0604(c) You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Prior to today's visit, your program maintained a compliance history of 93%. Please note any violations cited during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Technical assistance was provided on the following: Bottled Beverages: I suggested that staff check all bottles upon the child’s arrival to ensure each bottle is labeled and dated. If the bottles are not labeled or dated, I suggested that staff add the child’s name and date to the child’s bottle and remind the child’s parent to label the bottles daily. Electrical Outlets: I suggested that you monitor all spaces throughout the day to ensure all electrical outlets not in use are covered with a safety plug. Instruct staff to check all electrical outlets at the beginning of the day. Consultation: We discussed the QRIS Modernization and the Pathway to the Stars. We reviewed all three (3) pathways, as well as the Family and Community Engagement Standards. I encouraged you to visit the QRIS Modernization website to review information regarding the changes to the rated license process. Information on the three (3) pathway options, as well as links to upcoming webinars may be found on the DCDEE QRIS Modernization website: https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization. We discussed changes to the environmental rating scales and the implementation of the “3’s”. I encouraged you to visit the North Carolina Rated License Assessment Project website for more information regarding the 3’s, as well as webinars and training opportunities: https://ncrlap.org/Resources/pages/get-ready-for-3s/. I also suggested you reach out to Deirdre Sykes, your technical assistant with the Partnership for Children of Lincoln and Gaston Counties, to request technical assistance as you prepare to begin the rated license process. Additionally, please ensure all staff members have a WORKS account, that all transcripts have been submitted, and all WORKS accounts are up to date. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. Stay up to date with the Division of Child Development and Early Education by visiting www.ncchildcare.ncdhhs.gov. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the "What's New" tab for important updates impacting child care in North Carolina. Thank you for your time today. If you have any questions about today’s visit, please contact me or my supervisor, Tammy McGalliard, tammy.mcgalliard@dhhs.nc.gov. If I can be of further assistance, you may contact me at 828-231-2311. Dinah Brown PO Box 6373 Hickory, NC 28601 Dinah.brown@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0604 · Violation

Name of Operation: NORTHSIDE CHILDREN'S LEARNING CENTER Facility ID: 14000018 Consultant: DINAH BROWN Operation Type: Center Case Number: Visit Date: 6/23/2025 Number Present: 50 Completed Date: 6/23/2025 Age: From 0 To 5 Total Minutes: 305 Time In: 10:10 AM Time Out: 03:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. You, Tina Kyes, Child Development Director and Andrea Ross, Disabilities Manager, assisted me with today’s visit. Your program currently operates with a five star license effective August 13, 2018. The permit restrictions were in compliance including 1st shift, meets enhanced ratios and meets enhanced space. The Secretary of State website was checked on June 23, 2025, and your business, Northside Children’s Learning Center, was active and in good standing. If any changes to the corporation need to be made or you decide to sell your business, then you must notify me at least thirty days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location, or inherited. The last sanitation inspection was conducted on July 8, 2024. A “superior” classification was issued with eight (8) demerits noted on the grade card. The last fire inspection was conducted on April 11, 2025. The most recent fire drill was conducted on June 20, 2025, the most recent emergency drill was conducted on June 20, 2025, and the most recent playground inspection was conducted on May 19, 2025. You received the results of your most recent lead water testing showing no levels of lead above the allowed amount, on July 19, 2023. Per the facility data on the Clean Classrooms for Carolina Kids website, your facility is exempt from lead-based paint and asbestos testing. A walk-through of the facility was completed today, all indoor and outdoor areas were monitored. I observed children in the indoor learning environment. Children throughout the facility were participating in routines, lunch, group time, free play, nap and indoor gross motor play during the visit. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Playground Safety, ITS-SIDS, Special Training, and Criminal Background Checks. One (1) new staff members were hired since the last visit. The following violations were observed/documented during the visit: Violation Number Comment Rule 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space #3, on the wall above and behind the wall mounted television one outlet was uncovered. 10A NCAC 09 .0604(c) 823 Toxic plants were accessible to children. I observed two (2) poison ivy vines under the fence accessible to children on the two (2) and three (3) year old playground. .0604(l) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space #7 I observed one plastic diaper pack and one plastic toy bag in a box in the corner on the floor in the child's bathroom accessible to children. .0604(q) The violation(s) documented must be corrected immediately. On or before July 7, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected, and how compliance will be maintained in the future. Include the violation item number, statement of compliance, date of the visit, and license ID number in the letter. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, it may be considered falsification of information. If sufficient information is not received by the due date, an unannounced follow-up visit may be conducted. The Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Please send your letter to dinah.brown@dhhs.nc.gov. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Prior to today's visit, your program maintained a compliance history of 92%. Please note any violations cited during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Technical assistance was provided on the following: Electrical Outlets: I suggested that staff members conduct a daily safety check prior to children arriving each day to include ensuring all electrical outlets are covered. Staff members should also scan outlets throughout the day to ensure they remain covered. I suggested you keep extra outlets in each classroom to ensure outlets and power strips are kept covered at all times when not in use. Toxic Plants: I suggested that staff add checking for toxic plants to the pre-safety playground check conducted prior to children playing on the playgrounds each day. I suggested that you review what the toxic plants look like with staff for them to be able to identify and report them. Safe Environment: I suggested that staff monitor all classrooms for children under three years of age daily to ensure plastic packaging, plastic bags, small toys, small art supplies, and other potential chocking hazards are inaccessible to children or removed from the classroom. I suggested that you review safety requirements with all staff members individually and during an upcoming staff meeting. I suggested that you create a daily safety checklist for staff to utilize each day to ensure a safe environment. Consultation As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. Hold harmless has been extended until the new QRIS system is implemented. Programs still have the option to choose to voluntarily complete the star rated license reassessment if they so desire. I provided you with a copy of the North Carolina Foundations for Early Learning and Development Book during the visit. For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ . This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the "What's New" tab for important updates impacting child care in North Carolina. Thank you for your time today. If you have any questions about today’s visit, please contact me or my supervisor, Tammy McGalliard, tammy.mcgalliard@dhhs.nc.gov. If I can be of further assistance, you may contact me at 828-231-2311. Dinah Brown PO Box 6373 Cornelius, NC 28601 Dinah.brown@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: NORTHSIDE CHILDREN'S LEARNING CENTER Facility ID: 14000018 Consultant: DINAH BROWN Operation Type: Center Case Number: Visit Date: 6/23/2025 Number Present: 50 Completed Date: 6/23/2025 Age: From 0 To 5 Total Minutes: 305 Time In: 10:10 AM Time Out: 03:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. You, Tina Kyes, Child Development Director and Andrea Ross, Disabilities Manager, assisted me with today’s visit. Your program currently operates with a five star license effective August 13, 2018. The permit restrictions were in compliance including 1st shift, meets enhanced ratios and meets enhanced space. The Secretary of State website was checked on June 23, 2025, and your business, Northside Children’s Learning Center, was active and in good standing. If any changes to the corporation need to be made or you decide to sell your business, then you must notify me at least thirty days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location, or inherited. The last sanitation inspection was conducted on July 8, 2024. A “superior” classification was issued with eight (8) demerits noted on the grade card. The last fire inspection was conducted on April 11, 2025. The most recent fire drill was conducted on June 20, 2025, the most recent emergency drill was conducted on June 20, 2025, and the most recent playground inspection was conducted on May 19, 2025. You received the results of your most recent lead water testing showing no levels of lead above the allowed amount, on July 19, 2023. Per the facility data on the Clean Classrooms for Carolina Kids website, your facility is exempt from lead-based paint and asbestos testing. A walk-through of the facility was completed today, all indoor and outdoor areas were monitored. I observed children in the indoor learning environment. Children throughout the facility were participating in routines, lunch, group time, free play, nap and indoor gross motor play during the visit. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Playground Safety, ITS-SIDS, Special Training, and Criminal Background Checks. One (1) new staff members were hired since the last visit. The following violations were observed/documented during the visit: Violation Number Comment Rule 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space #3, on the wall above and behind the wall mounted television one outlet was uncovered. 10A NCAC 09 .0604(c) 823 Toxic plants were accessible to children. I observed two (2) poison ivy vines under the fence accessible to children on the two (2) and three (3) year old playground. .0604(l) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space #7 I observed one plastic diaper pack and one plastic toy bag in a box in the corner on the floor in the child's bathroom accessible to children. .0604(q) The violation(s) documented must be corrected immediately. On or before July 7, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected, and how compliance will be maintained in the future. Include the violation item number, statement of compliance, date of the visit, and license ID number in the letter. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, it may be considered falsification of information. If sufficient information is not received by the due date, an unannounced follow-up visit may be conducted. The Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Please send your letter to dinah.brown@dhhs.nc.gov. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Prior to today's visit, your program maintained a compliance history of 92%. Please note any violations cited during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Technical assistance was provided on the following: Electrical Outlets: I suggested that staff members conduct a daily safety check prior to children arriving each day to include ensuring all electrical outlets are covered. Staff members should also scan outlets throughout the day to ensure they remain covered. I suggested you keep extra outlets in each classroom to ensure outlets and power strips are kept covered at all times when not in use. Toxic Plants: I suggested that staff add checking for toxic plants to the pre-safety playground check conducted prior to children playing on the playgrounds each day. I suggested that you review what the toxic plants look like with staff for them to be able to identify and report them. Safe Environment: I suggested that staff monitor all classrooms for children under three years of age daily to ensure plastic packaging, plastic bags, small toys, small art supplies, and other potential chocking hazards are inaccessible to children or removed from the classroom. I suggested that you review safety requirements with all staff members individually and during an upcoming staff meeting. I suggested that you create a daily safety checklist for staff to utilize each day to ensure a safe environment. Consultation As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. Hold harmless has been extended until the new QRIS system is implemented. Programs still have the option to choose to voluntarily complete the star rated license reassessment if they so desire. I provided you with a copy of the North Carolina Foundations for Early Learning and Development Book during the visit. For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ . This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the "What's New" tab for important updates impacting child care in North Carolina. Thank you for your time today. If you have any questions about today’s visit, please contact me or my supervisor, Tammy McGalliard, tammy.mcgalliard@dhhs.nc.gov. If I can be of further assistance, you may contact me at 828-231-2311. Dinah Brown PO Box 6373 Cornelius, NC 28601 Dinah.brown@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0604 · Violation

Name of Operation: NORTHSIDE CHILDREN'S LEARNING CENTER Facility ID: 14000018 Consultant: DINAH BROWN Operation Type: Center Case Number: Visit Date: 11/18/2024 Number Present: 85 Completed Date: 11/18/2024 Age: From 0 To 5 Total Minutes: 438 Time In: 09:42 AM Time Out: 05:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp w/Rated Lic Assess Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a annual compliance rated license visit. Upon arrival, the purpose of today’s visit was reviewed with you, Ardrion Collins, Administrator. Your last annual compliance visit was conducted on December 7, 2023. Your program currently operates with a five star license effective August 13, 2018. The permit restrictions were in compliance including 1st shift, meets enhanced ratios and meets enhanced space. A walk-through of the facility was conducted today. You were Ardrion Collins, conducted the walkthrough with me. I observed children in the indoor learning environment and found supervision and staff/child ratios to be in compliance. Children were observed during teacher directed activities, large group time, toileting, handwashing, indoor free play activities, lunch, outdoor gross motor play, and departure. Inspections/Emergency Drills: Fire Inspection: The last fire inspection was completed on April 8, 2024. Sanitation Inspection: The last sanitation inspection was completed on July 8, 2024. A “superior” classification was issued with eight (8) demerits noted on the grade card. Emergency Drills: The last fire drill was completed on November 15, 2024, at 9:10 am and recorded. The last Shelter-in-place drill was completed on October 23, 2024, and recorded. Playground Inspections: The last monthly playground inspections were both conducted on November 12, 2024, both were recorded. I reviewed all seven classrooms daily playground checks, that are conducted each day before children are allowed on each playground. A checklist was used to note the requirements I monitored today. Files Reviewed: Five (5) staff file was reviewed today. Ten (10) children’s file was reviewed today. There were no violations observed during today’s visit Violation Number Comment Rule 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space #12 one outlet located beside the teachers desk did not have an outlet cover and was accessible to children. 10A NCAC 09 .0604(c) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space #2 one aerosol can of Champion Spray on Spray Disinfectant Formula 3 was located on top of the towel holder not under lock and key and out of reach of children. In space #11 one bottle of Clorox Bleach with multiple warnings was located on a shelf above the kitchen sink and out of reach of children. .2820(b) Technical Assistance: Hazardous Products: I suggested that staff conduct a daily walk through of each classroom in the mornings before children arrive to ensure that aerosol spray cans and all hazardous products that have multiple warnings are under lock and key to ensure the safety of children and maintain compliance with child care requirements. Electrical Outlets: I suggested that staff conduct a daily walk through of each classroom in the mornings before children arrive to ensure that all electrical outlets are covered with outlet covers to ensure the safety of children and maintain compliance with child care requirements. During today’s visit the NCRLAP ECERS-R score that was conducted on November 28, 2024, was reviewed with Ardrion Collins, Administrator, Tina Kyes, Head Start Director, and Cheryl Leonherdt, Head Start Assistant Director. Ardrion Collins attended the meeting in person. Tina Kyes and Cheryl Leonherdt attended the meeting via Teams video call. You chose to not use the scores at this time for your reassessment. You stated that you will use the scores as an assessment training tool to identify strengths and weaknesses within classrooms. As part of today’s visit I also monitored the requirements related to the complaint visit conducted on November 5, 2024 regarding “There is a concern that children were cared for in an unsafe environment”. Consultation: Prior to today’s visit, your compliance history was eighty-nine (89) percent as of November 18, 2024. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. Compliance Letter: You must correct the violation found during today's visit immediately. Please send me a letter verifying compliance by December 2, 2024. Please include in that letter each item number and explain in detail how you corrected each violation and what plan will be implemented to prevent these violations from occurring again. Please sign the letter, include your facility name, ID number, visit date and mail the letter to my mailing address below or email the letter to me at dinah.brown@dhhs.nc.gov. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Dinah Brown Child Care Consultant P.O. Box 6373 Hickory, NC 28601 Failure to correct the violations and send the written statement by the due date listed above will result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Lead Testing: Child Care Rule .0601(f)- Safe Environments Child Care Rule Effective January 1, 2024 Rule Amendment- This rule was amended to include the specific requirements that child care centers must be free of asbestos hazards. This is in addition to the existing requirement that they be free of lead poisoning hazards. In addition to the updates to this rule, 10A NCAC 41C .1001 through .1007 and 15A NCAC 18A .2816, require all child care facilities (homes and centers) to test for lead in drinking, water, identify lead-based paint hazard, and mitigate or restrict access to identified hazards. The Clean Classrooms for Carolina Kids program is designed to identify and eliminate exposure to lead and asbestos hazards in building infrastructure, while providing child care facilities with the support needed to meet all rule requirements. The program is free, and the first step is to watch one of the pre-enrollment webinars, which are available at www.cleanwaterforUSkids.org/carolina or paste https://bit.ly/3CK-webinar All licensed child care programs must register by May 1, 2024, at www.cleanwaterforUSkids.org/carolina and watch one of the pre-enrollment webinars. Child Care Centers have until July 1, 2024, to complete the required lead testing. Moodle Information On-going Trainings: Please visit Moodle on the DCDEE website to obtain necessary on-going training hours as required annually. Challenging Behaviors Helpline by Healthy Social Behavior Project The Healthy Social Behavior Project is offering technical assistance with challenging behaviors to programs. Please see the link below for more information. I shared the flier with you with information on the Challenging Behaviors Helpline. Website Link: https://www.childcareresourcesinc.org/challenging-behaviors-helpline To speak to a Healthy Social Behavior Specialist, please contact the helpline at 1-888-600-1685 Option 1. -Moodle Support: The Division offers early childhood professionals a wide range of professional development opportunities through our online learning platform Moodle. As we continue expanding our training offerings, DCDEE has established a new email address and phone number for Moodle support. To get help with Moodle, email at DCDEE_Moodle_Support@dhhs.nc.gov or call (919) 814-6326. Stay up to date with the Division of Child Development and Early Education by visiting www.ncchildcare.ncdhhs.gov. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the “What’s New” tab for important updates impacting childcare in North Carolina. If you have any concerns with today’s visit, please contact me or my supervisor Tammy McGalliard at tammy.mcgalliard@dhhs.nc.gov If I can be of assistance in the future, please feel free to contact me at 828-231-2311 or e-mail dinah.brown@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: NORTHSIDE CHILDREN'S LEARNING CENTER Facility ID: 14000018 Consultant: DINAH BROWN Operation Type: Center Case Number: Visit Date: 11/18/2024 Number Present: 85 Completed Date: 11/18/2024 Age: From 0 To 5 Total Minutes: 438 Time In: 09:42 AM Time Out: 05:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp w/Rated Lic Assess Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a annual compliance rated license visit. Upon arrival, the purpose of today’s visit was reviewed with you, Ardrion Collins, Administrator. Your last annual compliance visit was conducted on December 7, 2023. Your program currently operates with a five star license effective August 13, 2018. The permit restrictions were in compliance including 1st shift, meets enhanced ratios and meets enhanced space. A walk-through of the facility was conducted today. You were Ardrion Collins, conducted the walkthrough with me. I observed children in the indoor learning environment and found supervision and staff/child ratios to be in compliance. Children were observed during teacher directed activities, large group time, toileting, handwashing, indoor free play activities, lunch, outdoor gross motor play, and departure. Inspections/Emergency Drills: Fire Inspection: The last fire inspection was completed on April 8, 2024. Sanitation Inspection: The last sanitation inspection was completed on July 8, 2024. A “superior” classification was issued with eight (8) demerits noted on the grade card. Emergency Drills: The last fire drill was completed on November 15, 2024, at 9:10 am and recorded. The last Shelter-in-place drill was completed on October 23, 2024, and recorded. Playground Inspections: The last monthly playground inspections were both conducted on November 12, 2024, both were recorded. I reviewed all seven classrooms daily playground checks, that are conducted each day before children are allowed on each playground. A checklist was used to note the requirements I monitored today. Files Reviewed: Five (5) staff file was reviewed today. Ten (10) children’s file was reviewed today. There were no violations observed during today’s visit Violation Number Comment Rule 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space #12 one outlet located beside the teachers desk did not have an outlet cover and was accessible to children. 10A NCAC 09 .0604(c) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space #2 one aerosol can of Champion Spray on Spray Disinfectant Formula 3 was located on top of the towel holder not under lock and key and out of reach of children. In space #11 one bottle of Clorox Bleach with multiple warnings was located on a shelf above the kitchen sink and out of reach of children. .2820(b) Technical Assistance: Hazardous Products: I suggested that staff conduct a daily walk through of each classroom in the mornings before children arrive to ensure that aerosol spray cans and all hazardous products that have multiple warnings are under lock and key to ensure the safety of children and maintain compliance with child care requirements. Electrical Outlets: I suggested that staff conduct a daily walk through of each classroom in the mornings before children arrive to ensure that all electrical outlets are covered with outlet covers to ensure the safety of children and maintain compliance with child care requirements. During today’s visit the NCRLAP ECERS-R score that was conducted on November 28, 2024, was reviewed with Ardrion Collins, Administrator, Tina Kyes, Head Start Director, and Cheryl Leonherdt, Head Start Assistant Director. Ardrion Collins attended the meeting in person. Tina Kyes and Cheryl Leonherdt attended the meeting via Teams video call. You chose to not use the scores at this time for your reassessment. You stated that you will use the scores as an assessment training tool to identify strengths and weaknesses within classrooms. As part of today’s visit I also monitored the requirements related to the complaint visit conducted on November 5, 2024 regarding “There is a concern that children were cared for in an unsafe environment”. Consultation: Prior to today’s visit, your compliance history was eighty-nine (89) percent as of November 18, 2024. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. Compliance Letter: You must correct the violation found during today's visit immediately. Please send me a letter verifying compliance by December 2, 2024. Please include in that letter each item number and explain in detail how you corrected each violation and what plan will be implemented to prevent these violations from occurring again. Please sign the letter, include your facility name, ID number, visit date and mail the letter to my mailing address below or email the letter to me at dinah.brown@dhhs.nc.gov. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Dinah Brown Child Care Consultant P.O. Box 6373 Hickory, NC 28601 Failure to correct the violations and send the written statement by the due date listed above will result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Lead Testing: Child Care Rule .0601(f)- Safe Environments Child Care Rule Effective January 1, 2024 Rule Amendment- This rule was amended to include the specific requirements that child care centers must be free of asbestos hazards. This is in addition to the existing requirement that they be free of lead poisoning hazards. In addition to the updates to this rule, 10A NCAC 41C .1001 through .1007 and 15A NCAC 18A .2816, require all child care facilities (homes and centers) to test for lead in drinking, water, identify lead-based paint hazard, and mitigate or restrict access to identified hazards. The Clean Classrooms for Carolina Kids program is designed to identify and eliminate exposure to lead and asbestos hazards in building infrastructure, while providing child care facilities with the support needed to meet all rule requirements. The program is free, and the first step is to watch one of the pre-enrollment webinars, which are available at www.cleanwaterforUSkids.org/carolina or paste https://bit.ly/3CK-webinar All licensed child care programs must register by May 1, 2024, at www.cleanwaterforUSkids.org/carolina and watch one of the pre-enrollment webinars. Child Care Centers have until July 1, 2024, to complete the required lead testing. Moodle Information On-going Trainings: Please visit Moodle on the DCDEE website to obtain necessary on-going training hours as required annually. Challenging Behaviors Helpline by Healthy Social Behavior Project The Healthy Social Behavior Project is offering technical assistance with challenging behaviors to programs. Please see the link below for more information. I shared the flier with you with information on the Challenging Behaviors Helpline. Website Link: https://www.childcareresourcesinc.org/challenging-behaviors-helpline To speak to a Healthy Social Behavior Specialist, please contact the helpline at 1-888-600-1685 Option 1. -Moodle Support: The Division offers early childhood professionals a wide range of professional development opportunities through our online learning platform Moodle. As we continue expanding our training offerings, DCDEE has established a new email address and phone number for Moodle support. To get help with Moodle, email at DCDEE_Moodle_Support@dhhs.nc.gov or call (919) 814-6326. Stay up to date with the Division of Child Development and Early Education by visiting www.ncchildcare.ncdhhs.gov. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the “What’s New” tab for important updates impacting childcare in North Carolina. If you have any concerns with today’s visit, please contact me or my supervisor Tammy McGalliard at tammy.mcgalliard@dhhs.nc.gov If I can be of assistance in the future, please feel free to contact me at 828-231-2311 or e-mail dinah.brown@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0601 · Violation

Name of Operation: NORTHSIDE CHILDREN'S LEARNING CENTER Facility ID: 14000018 Consultant: DINAH BROWN Operation Type: Center Case Number: 1024-138L Visit Date: 11/4/2024 Number Present: 64 Completed Date: 11/4/2024 Age: From 0 To 5 Total Minutes: 210 Time In: 09:30 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Follow-Up Announced/Unannounced: Unannounced The purpose of today’s unannounced complaint visit was to investigate a report alleging violations of child care requirements regarding an unsafe environment. You, Ardrion Collins, Administrator, assisted with the visit. On October 10, 2024, the following allegation was received. There is a concern that children were cared for in an unsafe environment. On October 21, 2024, due to the state of emergency in place from Hurricane Helene the complaint was initiated by phone with Ardrion Collins, Administrator. On October 22, 2024, I spoke with a collateral contact by phone that was present at the time and had knowledge of the alleged incident. On November 4, 2024, a walk through was completed to monitor the indoor and outdoor areas for safety and to complete interviews with staff. The center is located close to private residences and beside a public road. During the walk-through children were observed participating in individual center play, lunch, nap, gross motor play, transitions, and departure. The allegation was discussed with you and staff members. You, and staff members had an opportunity to ask questions, state perceptions of the situation and provide pertinent information in response to the allegation. The incident was reported to local law enforcement and self reported to DCDEE. We reviewed your procedures for monitoring all gross motor areas used by children. The facility’s monitoring procedure for the daily playground check states that an assigned staff member conducts a daily playground safety check each morning before children are allowed on the playground. The staff member records the date, and time the safety check was completed along with their signature and documents any issues or problems on the daily playground safety check sheet. This document was on file and reviewed. I asked if any other checks are done throughout the day and you reported no. You stated that you had contacted the Lenoir Police Department and obtained a no trespassing agreement for a year. You said this means that there will be additional patrolling around the facility and gives authority to make arrests without staff being present onsite. You stated that there were sixty-four (64) children, ranging from infants to five years of age present during the visit today. Based on the fact that the unknown substance was found outside on the playground and not in the possession of an individual no one was charged, and the identity of the substance could not be confirmed. In conjunction with this information, conducting a walkthrough of the facility and premises, and staff interviews, there was evidence of children being cared for in an unsafe environment; therefore, the allegation for “There is a concern that children were cared for in an unsafe environment “was confirmed and therefore substantiated. The following violation was cited and discussed with you in detail at the end of the visit. Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. On October 9, 2024 a small Ziplock bag containing a white powdery substance was found on the preschool playground at the bottom of the gate close to the steps by a child four years of age. 10A NCAC 09 .0601(a) Technical Assistance: I suggested that a teacher from each class conduct a daily playground safety check and document the check before each class goes outside to ensure the health and safety of children. I suggested that you post a twenty-four (24) hour video surveillance sign at each gate on the playground. I suggested that you get a chain with a lock and key to secure the third gate on the playground. Prior to today’s visit, your compliance history was eighty-nine (89) percent as of November 4, 2024. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. Compliance Letter: You must correct the violation found during today's visit immediately. Please send me a letter verifying compliance by November 18, 2024. Please include in that letter each item number and explain in detail how you corrected each violation and what plan will be implemented to prevent these violations from occurring again. Please sign the letter, include your facility name, ID number, visit date and mail the letter to my mailing address below or email the letter to me at dinah.brown@dhhs.nc.gov. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Dinah Brown Child Care Consultant P.O. Box 6373 Hickory, NC 28601 Failure to correct the violations and send the written statement by the due date listed above will result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Stay up to date with the Division of Child Development and Early Education by visiting www.ncchildcare.ncdhhs.gov. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the “What’s New” tab for important updates impacting childcare in North Carolina. If you have any concerns with today’s visit, please contact me or my supervisor Tammy McGalliard at tammy.mcgalliard@dhhs.nc.gov If I can be of assistance in the future, please feel free to contact me at 828-231-2311 or e-mail dinah.brown@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: NORTHSIDE CHILDREN'S LEARNING CENTER Facility ID: 14000018 Consultant: DINAH BROWN Operation Type: Center Case Number: 1024-138L Visit Date: 11/4/2024 Number Present: 64 Completed Date: 11/4/2024 Age: From 0 To 5 Total Minutes: 210 Time In: 09:30 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Follow-Up Announced/Unannounced: Unannounced The purpose of today’s unannounced complaint visit was to investigate a report alleging violations of child care requirements regarding an unsafe environment. You, Ardrion Collins, Administrator, assisted with the visit. On October 10, 2024, the following allegation was received. There is a concern that children were cared for in an unsafe environment. On October 21, 2024, due to the state of emergency in place from Hurricane Helene the complaint was initiated by phone with Ardrion Collins, Administrator. On October 22, 2024, I spoke with a collateral contact by phone that was present at the time and had knowledge of the alleged incident. On November 4, 2024, a walk through was completed to monitor the indoor and outdoor areas for safety and to complete interviews with staff. The center is located close to private residences and beside a public road. During the walk-through children were observed participating in individual center play, lunch, nap, gross motor play, transitions, and departure. The allegation was discussed with you and staff members. You, and staff members had an opportunity to ask questions, state perceptions of the situation and provide pertinent information in response to the allegation. The incident was reported to local law enforcement and self reported to DCDEE. We reviewed your procedures for monitoring all gross motor areas used by children. The facility’s monitoring procedure for the daily playground check states that an assigned staff member conducts a daily playground safety check each morning before children are allowed on the playground. The staff member records the date, and time the safety check was completed along with their signature and documents any issues or problems on the daily playground safety check sheet. This document was on file and reviewed. I asked if any other checks are done throughout the day and you reported no. You stated that you had contacted the Lenoir Police Department and obtained a no trespassing agreement for a year. You said this means that there will be additional patrolling around the facility and gives authority to make arrests without staff being present onsite. You stated that there were sixty-four (64) children, ranging from infants to five years of age present during the visit today. Based on the fact that the unknown substance was found outside on the playground and not in the possession of an individual no one was charged, and the identity of the substance could not be confirmed. In conjunction with this information, conducting a walkthrough of the facility and premises, and staff interviews, there was evidence of children being cared for in an unsafe environment; therefore, the allegation for “There is a concern that children were cared for in an unsafe environment “was confirmed and therefore substantiated. The following violation was cited and discussed with you in detail at the end of the visit. Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. On October 9, 2024 a small Ziplock bag containing a white powdery substance was found on the preschool playground at the bottom of the gate close to the steps by a child four years of age. 10A NCAC 09 .0601(a) Technical Assistance: I suggested that a teacher from each class conduct a daily playground safety check and document the check before each class goes outside to ensure the health and safety of children. I suggested that you post a twenty-four (24) hour video surveillance sign at each gate on the playground. I suggested that you get a chain with a lock and key to secure the third gate on the playground. Prior to today’s visit, your compliance history was eighty-nine (89) percent as of November 4, 2024. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. Compliance Letter: You must correct the violation found during today's visit immediately. Please send me a letter verifying compliance by November 18, 2024. Please include in that letter each item number and explain in detail how you corrected each violation and what plan will be implemented to prevent these violations from occurring again. Please sign the letter, include your facility name, ID number, visit date and mail the letter to my mailing address below or email the letter to me at dinah.brown@dhhs.nc.gov. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Dinah Brown Child Care Consultant P.O. Box 6373 Hickory, NC 28601 Failure to correct the violations and send the written statement by the due date listed above will result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Stay up to date with the Division of Child Development and Early Education by visiting www.ncchildcare.ncdhhs.gov. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the “What’s New” tab for important updates impacting childcare in North Carolina. If you have any concerns with today’s visit, please contact me or my supervisor Tammy McGalliard at tammy.mcgalliard@dhhs.nc.gov If I can be of assistance in the future, please feel free to contact me at 828-231-2311 or e-mail dinah.brown@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0304 · Violation

Name of Operation: NORTHSIDE CHILDREN'S LEARNING CENTER Facility ID: 14000018 Consultant: DINAH BROWN Operation Type: Center Case Number: Visit Date: 7/23/2024 Number Present: 45 Completed Date: 7/23/2024 Age: From 0 To 5 Total Minutes: 310 Time In: 09:50 AM Time Out: 03:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. Upon arrival, the purpose of today’s visit was reviewed with you, Rhodda Medley, Administrator. Your last annual compliance visit was conducted on December 7, 2023. Your program currently operates with a five star license effective August 13, 2018. The permit restrictions were in compliance including 1st shift, meets enhanced ratios and meets enhanced space. A walk-through of the facility was conducted today. You were Rhodda Medley, conducted the walkthrough with me. I observed children in the indoor learning environment and found supervision and staff/child ratios to be in compliance. Children were observed during teacher directed activities, large group time, toileting, handwashing, indoor free play activities, lunch, nap, outdoor gross motor play, and departure. Inspections/Emergency Drills: Fire Inspection: The last fire inspection was conducted on April 8, 2024. Sanitation Inspection: The last sanitation inspection was completed on July 8, 2024. A “superior” classification was issued with eight (8) demerits noted on the grade card. Emergency Drills/Playground Inspections: The most recent shelter-in-place drills were conducted on March 30, 2024, and July 11, 2024. Both drills were recorded. The last playground inspection was completed on July 16, 2024, and recorded. The last fire drill was completed on July 22, 2024, at 3:00pm and recorded. A complete walkthrough of licensed indoor and outdoor spaces was conducted. A checklist was used to note the requirements I monitored today. Files Reviewed: 2 (two) staff files were reviewed today. The following violations were observed during the walk through today. I discussed these violations with you in detail at the end of the visit. Violation Number Comment Rule 104 Center has not passed required sanitation inspection and received an approved or superior rating. A sanitation inspection was completed on June 30, 2023. The next inspection took place on July 8, 2024. 10A NCAC 09 .0304(b) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. There were no playground inspections on file for the two playgrounds at the facility for the month of March 2024. .0605(q) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. A shelter-in-place drill was conducted on March 30, 2024. The next shelter-in-place drill took place on July 11, 2024. .0604(u);.0302(d)(8) Technical Assistance: Sanitation Inspection: I recommend that you contact the environmental health inspector at least one month prior to the inspection being due to request the inspection be completed to ensure that all required inspections are completed within the required time frame to be in compliance with child care rules and requirements. Playground Inspections: I recommend a monthly checklist for all inspections and/or drills be created. I also recommend that inspections and/or drills be conducted on the same day when possible, to ensure all required inspections and/or drills are completed within the required time frame to be in compliance with child care rules and requirements. Emergency Drills: I recommend a monthly checklist for all inspections and/or drills be created. I also recommend that inspections and/or drills be conducted on the same day when possible, to ensure all required inspections and/or drills are completed within the required time frame to be in compliance with child care rules and requirements. Consultation: Prior to today’s visit, your compliance history was eighty-seven (87) percent as of July 22, 2024. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. Lead Testing: Child Care Rule .0601(f)- Safe Environments Child Care Rule Effective January 1, 2024 Rule Amendment- This rule was amended to include the specific requirements that child care centers must be free of asbestos hazards. This is in addition to the existing requirement that they be free of lead poisoning hazards. In addition to the updates to this rule, 10A NCAC 41C .1001 through .1007 and 15A NCAC 18A .2816, require all child care facilities (homes and centers) to test for lead in drinking, water, identify lead-based paint hazard, and mitigate or restrict access to identified hazards. The Clean Classrooms for Carolina Kids program is designed to identify and eliminate exposure to lead and asbestos hazards in building infrastructure, while providing child care facilities with the support needed to meet all rule requirements. The program is free, and the first step is to watch one of the pre-enrollment webinars, which are available at www.cleanwaterforUSkids.org/carolina or paste https://bit.ly/3CK-webinar All licensed child care programs must register by May 1, 2024, at www.cleanwaterforUSkids.org/carolina and watch one of the pre-enrollment webinars. Child Care Centers have until July 1, 2024, to complete the required lead testing. Moodle Information On-going Trainings: Please visit Moodle on the DCDEE website to obtain necessary on-going training hours as required annually. Challenging Behaviors Helpline by Healthy Social Behavior Project The Healthy Social Behavior Project is offering technical assistance with challenging behaviors to programs. Please see the link below for more information. I shared the flier with you with information on the Challenging Behaviors Helpline. Website Link: https://www.childcareresourcesinc.org/challenging-behaviors-helpline To speak to a Healthy Social Behavior Specialist, please contact the helpline at 1-888-600-1685 Option 1. -Moodle Support: The Division offers early childhood professionals a wide range of professional development opportunities through our online learning platform Moodle. As we continue expanding our training offerings, DCDEE has established a new email address and phone number for Moodle support. To get help with Moodle, email at DCDEE_Moodle_Support@dhhs.nc.gov or call (919) 814-6326. Stay up to date with the Division of Child Development and Early Education by visiting www.ncchildcare.ncdhhs.gov. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the “What’s New” tab for important updates impacting childcare in North Carolina. Compliance Letter: You must correct the violations found during today's visit immediately. Please send me a letter verifying compliance by August 6, 2024. Please include in that letter each item number and explain in detail how you corrected each violation and what plan will be implemented to prevent these violations from occurring again. Please sign the letter, include your facility name, ID number, visit date and mail the letter to my mailing address below or email the letter to me at dinah.brown@dhhs.nc.gov. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Dinah Brown Child Care Consultant P.O. Box 6373 Hickory, NC 28601 Failure to correct the violations and send the written statement by the due date listed above will result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you have any concerns with today’s visit, please contact me or my supervisor Tammy McGalliard at tammy.mcgalliard@dhhs.nc.gov If I can be of assistance in the future, please feel free to contact me at 828-231-2311 or e-mail dinah.brown@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: NORTHSIDE CHILDREN'S LEARNING CENTER Facility ID: 14000018 Consultant: DINAH BROWN Operation Type: Center Case Number: Visit Date: 7/23/2024 Number Present: 45 Completed Date: 7/23/2024 Age: From 0 To 5 Total Minutes: 310 Time In: 09:50 AM Time Out: 03:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. Upon arrival, the purpose of today’s visit was reviewed with you, Rhodda Medley, Administrator. Your last annual compliance visit was conducted on December 7, 2023. Your program currently operates with a five star license effective August 13, 2018. The permit restrictions were in compliance including 1st shift, meets enhanced ratios and meets enhanced space. A walk-through of the facility was conducted today. You were Rhodda Medley, conducted the walkthrough with me. I observed children in the indoor learning environment and found supervision and staff/child ratios to be in compliance. Children were observed during teacher directed activities, large group time, toileting, handwashing, indoor free play activities, lunch, nap, outdoor gross motor play, and departure. Inspections/Emergency Drills: Fire Inspection: The last fire inspection was conducted on April 8, 2024. Sanitation Inspection: The last sanitation inspection was completed on July 8, 2024. A “superior” classification was issued with eight (8) demerits noted on the grade card. Emergency Drills/Playground Inspections: The most recent shelter-in-place drills were conducted on March 30, 2024, and July 11, 2024. Both drills were recorded. The last playground inspection was completed on July 16, 2024, and recorded. The last fire drill was completed on July 22, 2024, at 3:00pm and recorded. A complete walkthrough of licensed indoor and outdoor spaces was conducted. A checklist was used to note the requirements I monitored today. Files Reviewed: 2 (two) staff files were reviewed today. The following violations were observed during the walk through today. I discussed these violations with you in detail at the end of the visit. Violation Number Comment Rule 104 Center has not passed required sanitation inspection and received an approved or superior rating. A sanitation inspection was completed on June 30, 2023. The next inspection took place on July 8, 2024. 10A NCAC 09 .0304(b) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. There were no playground inspections on file for the two playgrounds at the facility for the month of March 2024. .0605(q) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. A shelter-in-place drill was conducted on March 30, 2024. The next shelter-in-place drill took place on July 11, 2024. .0604(u);.0302(d)(8) Technical Assistance: Sanitation Inspection: I recommend that you contact the environmental health inspector at least one month prior to the inspection being due to request the inspection be completed to ensure that all required inspections are completed within the required time frame to be in compliance with child care rules and requirements. Playground Inspections: I recommend a monthly checklist for all inspections and/or drills be created. I also recommend that inspections and/or drills be conducted on the same day when possible, to ensure all required inspections and/or drills are completed within the required time frame to be in compliance with child care rules and requirements. Emergency Drills: I recommend a monthly checklist for all inspections and/or drills be created. I also recommend that inspections and/or drills be conducted on the same day when possible, to ensure all required inspections and/or drills are completed within the required time frame to be in compliance with child care rules and requirements. Consultation: Prior to today’s visit, your compliance history was eighty-seven (87) percent as of July 22, 2024. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. Lead Testing: Child Care Rule .0601(f)- Safe Environments Child Care Rule Effective January 1, 2024 Rule Amendment- This rule was amended to include the specific requirements that child care centers must be free of asbestos hazards. This is in addition to the existing requirement that they be free of lead poisoning hazards. In addition to the updates to this rule, 10A NCAC 41C .1001 through .1007 and 15A NCAC 18A .2816, require all child care facilities (homes and centers) to test for lead in drinking, water, identify lead-based paint hazard, and mitigate or restrict access to identified hazards. The Clean Classrooms for Carolina Kids program is designed to identify and eliminate exposure to lead and asbestos hazards in building infrastructure, while providing child care facilities with the support needed to meet all rule requirements. The program is free, and the first step is to watch one of the pre-enrollment webinars, which are available at www.cleanwaterforUSkids.org/carolina or paste https://bit.ly/3CK-webinar All licensed child care programs must register by May 1, 2024, at www.cleanwaterforUSkids.org/carolina and watch one of the pre-enrollment webinars. Child Care Centers have until July 1, 2024, to complete the required lead testing. Moodle Information On-going Trainings: Please visit Moodle on the DCDEE website to obtain necessary on-going training hours as required annually. Challenging Behaviors Helpline by Healthy Social Behavior Project The Healthy Social Behavior Project is offering technical assistance with challenging behaviors to programs. Please see the link below for more information. I shared the flier with you with information on the Challenging Behaviors Helpline. Website Link: https://www.childcareresourcesinc.org/challenging-behaviors-helpline To speak to a Healthy Social Behavior Specialist, please contact the helpline at 1-888-600-1685 Option 1. -Moodle Support: The Division offers early childhood professionals a wide range of professional development opportunities through our online learning platform Moodle. As we continue expanding our training offerings, DCDEE has established a new email address and phone number for Moodle support. To get help with Moodle, email at DCDEE_Moodle_Support@dhhs.nc.gov or call (919) 814-6326. Stay up to date with the Division of Child Development and Early Education by visiting www.ncchildcare.ncdhhs.gov. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the “What’s New” tab for important updates impacting childcare in North Carolina. Compliance Letter: You must correct the violations found during today's visit immediately. Please send me a letter verifying compliance by August 6, 2024. Please include in that letter each item number and explain in detail how you corrected each violation and what plan will be implemented to prevent these violations from occurring again. Please sign the letter, include your facility name, ID number, visit date and mail the letter to my mailing address below or email the letter to me at dinah.brown@dhhs.nc.gov. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Dinah Brown Child Care Consultant P.O. Box 6373 Hickory, NC 28601 Failure to correct the violations and send the written statement by the due date listed above will result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you have any concerns with today’s visit, please contact me or my supervisor Tammy McGalliard at tammy.mcgalliard@dhhs.nc.gov If I can be of assistance in the future, please feel free to contact me at 828-231-2311 or e-mail dinah.brown@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0902 · Violation

Name of Operation: NORTHSIDE CHILDREN'S LEARNING CENTER Facility ID: 14000018 Consultant: BETH ARCHER Operation Type: Center Case Number: Visit Date: 12/7/2023 Number Present: 95 Completed Date: 12/7/2023 Age: From 0 To 5 Total Minutes: 385 Time In: 09:30 AM Time Out: 01:10 PM Time In: 02:25 PM Time Out: 05:10 PM List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced annual compliance visit was to monitor your compliance with all applicable child care requirements, including health and safety. Upon arrival you, Brenda Turner, Lead Teacher, assisted me with the visit. Dinah Brown, Child Care Consultant, accompanied me on the visit. A checklist was used to note the requirements I monitored today. Your program currently operates with a five star license effective August 13, 2018. The permit restrictions were in compliance including 1st shift, meets enhanced ratios and meets enhanced space. The Secretary of State website was checked on December 7, 2023 , and your business Blue Ridge Community Action, Inc., is active and in good standing. If any changes to the corporation need to be made or you decide to sell your business, then you must notify me, your consultant at least thirty days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location, or inherited. A walk-through of the facility was completed today, all indoor and outdoor areas were monitored. You conducted the walkthrough of the facility with us. We observed children in both the indoor and outdoor learning environments and found supervision and staff/child ratios in compliance. Children throughout the facility were participating in free play in activity areas, outdoor play time, lunch time and napping. Infants were engaged in feeding time, napping, and diapering routines. The caregivers were interacting and meeting the developmental needs for each of the children. The center's compliance history was at 88% prior to today’s visit. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. A sample of eleven children’s files were reviewed. Four new staff files were reviewed. A sample of two existing staff files were review. The last monthly fire drill was practiced on 11/2/23. The last shelter-in-place drill was practiced on 10/31/23. The last monthly playground inspection was completed on 11/20/23. The most recent sanitation inspection for your facility was conducted on June 30, 2023. A superior sanitation classification was issued with seven demerits. The most recent fire inspection for your facility was conducted on April 6, 2023. The facility was approved for day time care. The following violation(s) were observed and discussed with you today: Violation Number Comment Rule 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. On 11/13/23, one child was not signed in and one child was not signed out of care. On 11/15/23 and 11/16/23, one child was not signed into care. On 11/22/23, four children were not signed out of care. On 11/27/23, one child was not signed out of care. On 12/1/23, three children were not signed out of care. 10A NCAC 09 .0302(d)(4) 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence) In space #7, no feeding plan was posted for three children under 15 months of age. 10A NCAC 09 .0902(a) 541 The written feeding plan did not include the child's name, parent signature, and/or was not dated when received by the center. In space #8, a thirteen month old child had a feeding plan that was not signed by the parent. .0902(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space #1, an aerosol can of Barbasol shaving cream was on a shelf in the bathroom. In space #2, a bottle of gorilla glue was in an unlocked cabinet. In space #6, one aerosol can of Sweater Weather Bath and Body Works spray was on a shelf in the classroom space. In the kitchen, one aerosol can of Novo sea breeze air freshener, one bottle of Children’s Sudafed PE, one bottle of Sta-Flo liquid starch, two aerosol bottles of Steriphene disinfectant spray, two aerosol cans of Champion stainless steel cleaner, one can of Dry Dox spackling and one bottle of Vasoline Essential health lotion were in unlocked cabinets. .2820(b) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One staff member employed 8/14/23, had verification of a medical reported completed 11/22/23. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. One staff member employed 8/14/23, had verification of TB results completed 11/22/23. .0701(a) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. One staff member, employed 11/13/23 did not have verification of orientation for the first two weeks of employment. .1101(a)(b) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. One child enrolled 7/17/23, had verification of a medical exam on 10/30/23 on file. GS110-91(1) 1835 The medical action plan was not updated on an annual basis or when changes to the plan were made by the child's parent or health care professional. In space #12, a four year old child with chronic asthma had a medical action plan on file that was not signed by a healthcare professional or a parent. .0801(b) The violation(s) documented must be corrected immediately. On or before December 21, 2023, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. The Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Mail or email the information to: Beth Archer Child Care Consultant P.O. Box 64 Rutherfordton, NC 28139 (828)748-7893 beth.archer@dhhs.nc.gov Technical assistance on violations was reviewed with you. Areas discussed included: Daily Records of Arrival and Departure: We discussed daily sign-in and out documentation requirements. Develop a plan for reviewing these records daily to confirm compliance. Accurate records must be maintained as required. 10A NCAC 09 .0302(d)(4) Feeding Plans: When parents complete the written feeding plan and return it to the facility, a parent’s signature must be listed. Please review forms as parents complete them and prior to the child enrolling. We discussed that when the feeding plans are completed, they must be posted for children under fifteen months of age. You were able to locate the feeding plans of the children in another classroom. You posted them in the classroom where the children were being cared for. This violation was corrected during the visit. 10A NCAC 09 .0902(a) Hazardous Products: All hazardous items with multiple warnings must be kept in locked storage, including all aerosol products. Items labeled “keep out of reach of children” with no other warnings can be stored five (5) feet off the ground. Have teachers check the labels on all items to assure they are properly stored. 15A NCAC 18A .2820(b). All hazardous products were moved into locked storage. This violation was corrected during the visit. Staff Medical and TB Reports: Staff must have a medical report on file prior to employment that was signed by a health care professional. Before the first day of work, all staff must provide results indicating they are free of active TB and/or provide a TB screening that is not older than 12 months. 10A NCAC 09 .0701(a) The Staff File Checklist can be used as a guide and tool to ensure all documents are received within the required timeframes. The staff member employed 8/14/23, had verification of a medical report and TB results on file dated 11/22/23. These violations were corrected at visit. Staff Orientation: New employees must complete six clock hours of training in the required topic areas during the first two weeks of employment. 10A NCAC 09 .1101(a)(b). You reported that the staff member employed 11/13/23, may have completed some orientation but the orientation form is not completed provide verification. The administrator is out of the center today and will follow up to make sure this is corrected. Child Medical Exam: Each child must have a completed medical exam and immunization record on file for review within thirty (30) days of enrollment. GS 110-91(1). The child enrolled 7/17/23 had verification of a medical exam completed 10/30/23. This violation was corrected at visit. Medical Action Plan: The medical action plan must contain the required information outlined in 10A NCAC 09.0801(b)(1-4), including the signature of a health care professional or parent. We discussed that there is a medical action plan on file but no signature. Staff will meet with the parent to correct this violation. Consultation or other topics discussed today: We discussed that both the copy and the carbon copy original of the fire inspection completed April 6, 2023, is illegible. Please contact the fire inspector and request a legible form to be completed and returned. We reminded you that operators must submit the original approved fire inspection report to DCDEE within one week of the inspection visit on a form provided by the Division. Qualifying letters are now valid for five (5) years from the date of issue. Please begin the criminal background re-check at least two (2) months prior to the expiration of the current qualifying letter. Resuming Star Rated License Reassessment Information: As a reminder your facility is in cohort 1 for resuming the star rated license reassessment. Your child care program’s prep year will begin on July 1, 2023, through June 30, 2024. Your child care program’s reassessment year will begin on July 1, 2024, through June 30, 2025. For more information, please visit the DCDEE website under the providers tab. The link is https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/Resuming-StarRated-License We discussed information pertaining to COVID-19. Here is the link for the current resources and information regarding COVID-19. https://covid19.ncdhhs.gov/materials-and-resources/materials-about-covid-19-symptoms-and-treatment Moodle Support: The Division offers early childhood professionals a wide range of professional development opportunities through our online learning platform Moodle. As we continue expanding our training offerings, DCDEE has established a new email address and phone number for Moodle support. To get help with Moodle, email at DCDEE_Moodle_Support@dhhs.nc.gov or call (919) 814-6326. The Healthy Social Behavior Project is offering technical assistance with challenging behaviors to programs. Please see the link below for more information. Website Link: https://www.childcareresourcesinc.org/challenging-behaviors-helpline To speak to a Healthy Social Behavior Specialist, please contact the helpline at 1-888-600-1685 Option 1. For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ . This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the "What's New" tab for important updates impacting child care in North Carolina. At the completion of the visit, a hand written visit was prepared due to time constraints. The visit summary was reviewed and a copy was given to you for your records. A computer generated visit summary was emailed to you on December 8, 2023 for your records. Thank you for your time today. If you have any questions about today’s visit, please contact me or my supervisor, Tammy McGalliard, Tammy.McGalliard@dhhs.nc.gov . If I can be of further assistance, you may contact me at: Beth Archer Child Care Consultant P.O. Box 64 Rutherfordton, NC 28139 (828)748-7893 beth.archer@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0302 · Violation

Name of Operation: NORTHSIDE CHILDREN'S LEARNING CENTER Facility ID: 14000018 Consultant: BETH ARCHER Operation Type: Center Case Number: Visit Date: 12/7/2023 Number Present: 95 Completed Date: 12/7/2023 Age: From 0 To 5 Total Minutes: 385 Time In: 09:30 AM Time Out: 01:10 PM Time In: 02:25 PM Time Out: 05:10 PM List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced annual compliance visit was to monitor your compliance with all applicable child care requirements, including health and safety. Upon arrival you, Brenda Turner, Lead Teacher, assisted me with the visit. Dinah Brown, Child Care Consultant, accompanied me on the visit. A checklist was used to note the requirements I monitored today. Your program currently operates with a five star license effective August 13, 2018. The permit restrictions were in compliance including 1st shift, meets enhanced ratios and meets enhanced space. The Secretary of State website was checked on December 7, 2023 , and your business Blue Ridge Community Action, Inc., is active and in good standing. If any changes to the corporation need to be made or you decide to sell your business, then you must notify me, your consultant at least thirty days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location, or inherited. A walk-through of the facility was completed today, all indoor and outdoor areas were monitored. You conducted the walkthrough of the facility with us. We observed children in both the indoor and outdoor learning environments and found supervision and staff/child ratios in compliance. Children throughout the facility were participating in free play in activity areas, outdoor play time, lunch time and napping. Infants were engaged in feeding time, napping, and diapering routines. The caregivers were interacting and meeting the developmental needs for each of the children. The center's compliance history was at 88% prior to today’s visit. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. A sample of eleven children’s files were reviewed. Four new staff files were reviewed. A sample of two existing staff files were review. The last monthly fire drill was practiced on 11/2/23. The last shelter-in-place drill was practiced on 10/31/23. The last monthly playground inspection was completed on 11/20/23. The most recent sanitation inspection for your facility was conducted on June 30, 2023. A superior sanitation classification was issued with seven demerits. The most recent fire inspection for your facility was conducted on April 6, 2023. The facility was approved for day time care. The following violation(s) were observed and discussed with you today: Violation Number Comment Rule 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. On 11/13/23, one child was not signed in and one child was not signed out of care. On 11/15/23 and 11/16/23, one child was not signed into care. On 11/22/23, four children were not signed out of care. On 11/27/23, one child was not signed out of care. On 12/1/23, three children were not signed out of care. 10A NCAC 09 .0302(d)(4) 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence) In space #7, no feeding plan was posted for three children under 15 months of age. 10A NCAC 09 .0902(a) 541 The written feeding plan did not include the child's name, parent signature, and/or was not dated when received by the center. In space #8, a thirteen month old child had a feeding plan that was not signed by the parent. .0902(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space #1, an aerosol can of Barbasol shaving cream was on a shelf in the bathroom. In space #2, a bottle of gorilla glue was in an unlocked cabinet. In space #6, one aerosol can of Sweater Weather Bath and Body Works spray was on a shelf in the classroom space. In the kitchen, one aerosol can of Novo sea breeze air freshener, one bottle of Children’s Sudafed PE, one bottle of Sta-Flo liquid starch, two aerosol bottles of Steriphene disinfectant spray, two aerosol cans of Champion stainless steel cleaner, one can of Dry Dox spackling and one bottle of Vasoline Essential health lotion were in unlocked cabinets. .2820(b) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One staff member employed 8/14/23, had verification of a medical reported completed 11/22/23. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. One staff member employed 8/14/23, had verification of TB results completed 11/22/23. .0701(a) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. One staff member, employed 11/13/23 did not have verification of orientation for the first two weeks of employment. .1101(a)(b) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. One child enrolled 7/17/23, had verification of a medical exam on 10/30/23 on file. GS110-91(1) 1835 The medical action plan was not updated on an annual basis or when changes to the plan were made by the child's parent or health care professional. In space #12, a four year old child with chronic asthma had a medical action plan on file that was not signed by a healthcare professional or a parent. .0801(b) The violation(s) documented must be corrected immediately. On or before December 21, 2023, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. The Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Mail or email the information to: Beth Archer Child Care Consultant P.O. Box 64 Rutherfordton, NC 28139 (828)748-7893 beth.archer@dhhs.nc.gov Technical assistance on violations was reviewed with you. Areas discussed included: Daily Records of Arrival and Departure: We discussed daily sign-in and out documentation requirements. Develop a plan for reviewing these records daily to confirm compliance. Accurate records must be maintained as required. 10A NCAC 09 .0302(d)(4) Feeding Plans: When parents complete the written feeding plan and return it to the facility, a parent’s signature must be listed. Please review forms as parents complete them and prior to the child enrolling. We discussed that when the feeding plans are completed, they must be posted for children under fifteen months of age. You were able to locate the feeding plans of the children in another classroom. You posted them in the classroom where the children were being cared for. This violation was corrected during the visit. 10A NCAC 09 .0902(a) Hazardous Products: All hazardous items with multiple warnings must be kept in locked storage, including all aerosol products. Items labeled “keep out of reach of children” with no other warnings can be stored five (5) feet off the ground. Have teachers check the labels on all items to assure they are properly stored. 15A NCAC 18A .2820(b). All hazardous products were moved into locked storage. This violation was corrected during the visit. Staff Medical and TB Reports: Staff must have a medical report on file prior to employment that was signed by a health care professional. Before the first day of work, all staff must provide results indicating they are free of active TB and/or provide a TB screening that is not older than 12 months. 10A NCAC 09 .0701(a) The Staff File Checklist can be used as a guide and tool to ensure all documents are received within the required timeframes. The staff member employed 8/14/23, had verification of a medical report and TB results on file dated 11/22/23. These violations were corrected at visit. Staff Orientation: New employees must complete six clock hours of training in the required topic areas during the first two weeks of employment. 10A NCAC 09 .1101(a)(b). You reported that the staff member employed 11/13/23, may have completed some orientation but the orientation form is not completed provide verification. The administrator is out of the center today and will follow up to make sure this is corrected. Child Medical Exam: Each child must have a completed medical exam and immunization record on file for review within thirty (30) days of enrollment. GS 110-91(1). The child enrolled 7/17/23 had verification of a medical exam completed 10/30/23. This violation was corrected at visit. Medical Action Plan: The medical action plan must contain the required information outlined in 10A NCAC 09.0801(b)(1-4), including the signature of a health care professional or parent. We discussed that there is a medical action plan on file but no signature. Staff will meet with the parent to correct this violation. Consultation or other topics discussed today: We discussed that both the copy and the carbon copy original of the fire inspection completed April 6, 2023, is illegible. Please contact the fire inspector and request a legible form to be completed and returned. We reminded you that operators must submit the original approved fire inspection report to DCDEE within one week of the inspection visit on a form provided by the Division. Qualifying letters are now valid for five (5) years from the date of issue. Please begin the criminal background re-check at least two (2) months prior to the expiration of the current qualifying letter. Resuming Star Rated License Reassessment Information: As a reminder your facility is in cohort 1 for resuming the star rated license reassessment. Your child care program’s prep year will begin on July 1, 2023, through June 30, 2024. Your child care program’s reassessment year will begin on July 1, 2024, through June 30, 2025. For more information, please visit the DCDEE website under the providers tab. The link is https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/Resuming-StarRated-License We discussed information pertaining to COVID-19. Here is the link for the current resources and information regarding COVID-19. https://covid19.ncdhhs.gov/materials-and-resources/materials-about-covid-19-symptoms-and-treatment Moodle Support: The Division offers early childhood professionals a wide range of professional development opportunities through our online learning platform Moodle. As we continue expanding our training offerings, DCDEE has established a new email address and phone number for Moodle support. To get help with Moodle, email at DCDEE_Moodle_Support@dhhs.nc.gov or call (919) 814-6326. The Healthy Social Behavior Project is offering technical assistance with challenging behaviors to programs. Please see the link below for more information. Website Link: https://www.childcareresourcesinc.org/challenging-behaviors-helpline To speak to a Healthy Social Behavior Specialist, please contact the helpline at 1-888-600-1685 Option 1. For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ . This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the "What's New" tab for important updates impacting child care in North Carolina. At the completion of the visit, a hand written visit was prepared due to time constraints. The visit summary was reviewed and a copy was given to you for your records. A computer generated visit summary was emailed to you on December 8, 2023 for your records. Thank you for your time today. If you have any questions about today’s visit, please contact me or my supervisor, Tammy McGalliard, Tammy.McGalliard@dhhs.nc.gov . If I can be of further assistance, you may contact me at: Beth Archer Child Care Consultant P.O. Box 64 Rutherfordton, NC 28139 (828)748-7893 beth.archer@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0701 · Violation

Name of Operation: NORTHSIDE CHILDREN'S LEARNING CENTER Facility ID: 14000018 Consultant: BETH ARCHER Operation Type: Center Case Number: Visit Date: 12/7/2023 Number Present: 95 Completed Date: 12/7/2023 Age: From 0 To 5 Total Minutes: 385 Time In: 09:30 AM Time Out: 01:10 PM Time In: 02:25 PM Time Out: 05:10 PM List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced annual compliance visit was to monitor your compliance with all applicable child care requirements, including health and safety. Upon arrival you, Brenda Turner, Lead Teacher, assisted me with the visit. Dinah Brown, Child Care Consultant, accompanied me on the visit. A checklist was used to note the requirements I monitored today. Your program currently operates with a five star license effective August 13, 2018. The permit restrictions were in compliance including 1st shift, meets enhanced ratios and meets enhanced space. The Secretary of State website was checked on December 7, 2023 , and your business Blue Ridge Community Action, Inc., is active and in good standing. If any changes to the corporation need to be made or you decide to sell your business, then you must notify me, your consultant at least thirty days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location, or inherited. A walk-through of the facility was completed today, all indoor and outdoor areas were monitored. You conducted the walkthrough of the facility with us. We observed children in both the indoor and outdoor learning environments and found supervision and staff/child ratios in compliance. Children throughout the facility were participating in free play in activity areas, outdoor play time, lunch time and napping. Infants were engaged in feeding time, napping, and diapering routines. The caregivers were interacting and meeting the developmental needs for each of the children. The center's compliance history was at 88% prior to today’s visit. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. A sample of eleven children’s files were reviewed. Four new staff files were reviewed. A sample of two existing staff files were review. The last monthly fire drill was practiced on 11/2/23. The last shelter-in-place drill was practiced on 10/31/23. The last monthly playground inspection was completed on 11/20/23. The most recent sanitation inspection for your facility was conducted on June 30, 2023. A superior sanitation classification was issued with seven demerits. The most recent fire inspection for your facility was conducted on April 6, 2023. The facility was approved for day time care. The following violation(s) were observed and discussed with you today: Violation Number Comment Rule 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. On 11/13/23, one child was not signed in and one child was not signed out of care. On 11/15/23 and 11/16/23, one child was not signed into care. On 11/22/23, four children were not signed out of care. On 11/27/23, one child was not signed out of care. On 12/1/23, three children were not signed out of care. 10A NCAC 09 .0302(d)(4) 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence) In space #7, no feeding plan was posted for three children under 15 months of age. 10A NCAC 09 .0902(a) 541 The written feeding plan did not include the child's name, parent signature, and/or was not dated when received by the center. In space #8, a thirteen month old child had a feeding plan that was not signed by the parent. .0902(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space #1, an aerosol can of Barbasol shaving cream was on a shelf in the bathroom. In space #2, a bottle of gorilla glue was in an unlocked cabinet. In space #6, one aerosol can of Sweater Weather Bath and Body Works spray was on a shelf in the classroom space. In the kitchen, one aerosol can of Novo sea breeze air freshener, one bottle of Children’s Sudafed PE, one bottle of Sta-Flo liquid starch, two aerosol bottles of Steriphene disinfectant spray, two aerosol cans of Champion stainless steel cleaner, one can of Dry Dox spackling and one bottle of Vasoline Essential health lotion were in unlocked cabinets. .2820(b) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One staff member employed 8/14/23, had verification of a medical reported completed 11/22/23. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. One staff member employed 8/14/23, had verification of TB results completed 11/22/23. .0701(a) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. One staff member, employed 11/13/23 did not have verification of orientation for the first two weeks of employment. .1101(a)(b) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. One child enrolled 7/17/23, had verification of a medical exam on 10/30/23 on file. GS110-91(1) 1835 The medical action plan was not updated on an annual basis or when changes to the plan were made by the child's parent or health care professional. In space #12, a four year old child with chronic asthma had a medical action plan on file that was not signed by a healthcare professional or a parent. .0801(b) The violation(s) documented must be corrected immediately. On or before December 21, 2023, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. The Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Mail or email the information to: Beth Archer Child Care Consultant P.O. Box 64 Rutherfordton, NC 28139 (828)748-7893 beth.archer@dhhs.nc.gov Technical assistance on violations was reviewed with you. Areas discussed included: Daily Records of Arrival and Departure: We discussed daily sign-in and out documentation requirements. Develop a plan for reviewing these records daily to confirm compliance. Accurate records must be maintained as required. 10A NCAC 09 .0302(d)(4) Feeding Plans: When parents complete the written feeding plan and return it to the facility, a parent’s signature must be listed. Please review forms as parents complete them and prior to the child enrolling. We discussed that when the feeding plans are completed, they must be posted for children under fifteen months of age. You were able to locate the feeding plans of the children in another classroom. You posted them in the classroom where the children were being cared for. This violation was corrected during the visit. 10A NCAC 09 .0902(a) Hazardous Products: All hazardous items with multiple warnings must be kept in locked storage, including all aerosol products. Items labeled “keep out of reach of children” with no other warnings can be stored five (5) feet off the ground. Have teachers check the labels on all items to assure they are properly stored. 15A NCAC 18A .2820(b). All hazardous products were moved into locked storage. This violation was corrected during the visit. Staff Medical and TB Reports: Staff must have a medical report on file prior to employment that was signed by a health care professional. Before the first day of work, all staff must provide results indicating they are free of active TB and/or provide a TB screening that is not older than 12 months. 10A NCAC 09 .0701(a) The Staff File Checklist can be used as a guide and tool to ensure all documents are received within the required timeframes. The staff member employed 8/14/23, had verification of a medical report and TB results on file dated 11/22/23. These violations were corrected at visit. Staff Orientation: New employees must complete six clock hours of training in the required topic areas during the first two weeks of employment. 10A NCAC 09 .1101(a)(b). You reported that the staff member employed 11/13/23, may have completed some orientation but the orientation form is not completed provide verification. The administrator is out of the center today and will follow up to make sure this is corrected. Child Medical Exam: Each child must have a completed medical exam and immunization record on file for review within thirty (30) days of enrollment. GS 110-91(1). The child enrolled 7/17/23 had verification of a medical exam completed 10/30/23. This violation was corrected at visit. Medical Action Plan: The medical action plan must contain the required information outlined in 10A NCAC 09.0801(b)(1-4), including the signature of a health care professional or parent. We discussed that there is a medical action plan on file but no signature. Staff will meet with the parent to correct this violation. Consultation or other topics discussed today: We discussed that both the copy and the carbon copy original of the fire inspection completed April 6, 2023, is illegible. Please contact the fire inspector and request a legible form to be completed and returned. We reminded you that operators must submit the original approved fire inspection report to DCDEE within one week of the inspection visit on a form provided by the Division. Qualifying letters are now valid for five (5) years from the date of issue. Please begin the criminal background re-check at least two (2) months prior to the expiration of the current qualifying letter. Resuming Star Rated License Reassessment Information: As a reminder your facility is in cohort 1 for resuming the star rated license reassessment. Your child care program’s prep year will begin on July 1, 2023, through June 30, 2024. Your child care program’s reassessment year will begin on July 1, 2024, through June 30, 2025. For more information, please visit the DCDEE website under the providers tab. The link is https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/Resuming-StarRated-License We discussed information pertaining to COVID-19. Here is the link for the current resources and information regarding COVID-19. https://covid19.ncdhhs.gov/materials-and-resources/materials-about-covid-19-symptoms-and-treatment Moodle Support: The Division offers early childhood professionals a wide range of professional development opportunities through our online learning platform Moodle. As we continue expanding our training offerings, DCDEE has established a new email address and phone number for Moodle support. To get help with Moodle, email at DCDEE_Moodle_Support@dhhs.nc.gov or call (919) 814-6326. The Healthy Social Behavior Project is offering technical assistance with challenging behaviors to programs. Please see the link below for more information. Website Link: https://www.childcareresourcesinc.org/challenging-behaviors-helpline To speak to a Healthy Social Behavior Specialist, please contact the helpline at 1-888-600-1685 Option 1. For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ . This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the "What's New" tab for important updates impacting child care in North Carolina. At the completion of the visit, a hand written visit was prepared due to time constraints. The visit summary was reviewed and a copy was given to you for your records. A computer generated visit summary was emailed to you on December 8, 2023 for your records. Thank you for your time today. If you have any questions about today’s visit, please contact me or my supervisor, Tammy McGalliard, Tammy.McGalliard@dhhs.nc.gov . If I can be of further assistance, you may contact me at: Beth Archer Child Care Consultant P.O. Box 64 Rutherfordton, NC 28139 (828)748-7893 beth.archer@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0902 · Violation

Name of Operation: NORTHSIDE CHILDREN'S LEARNING CENTER Facility ID: 14000018 Consultant: BETH ARCHER Operation Type: Center Case Number: Visit Date: 12/7/2023 Number Present: 95 Completed Date: 12/7/2023 Age: From 0 To 5 Total Minutes: 385 Time In: 09:30 AM Time Out: 01:10 PM Time In: 02:25 PM Time Out: 05:10 PM List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced annual compliance visit was to monitor your compliance with all applicable child care requirements, including health and safety. Upon arrival you, Brenda Turner, Lead Teacher, assisted me with the visit. Dinah Brown, Child Care Consultant, accompanied me on the visit. A checklist was used to note the requirements I monitored today. Your program currently operates with a five star license effective August 13, 2018. The permit restrictions were in compliance including 1st shift, meets enhanced ratios and meets enhanced space. The Secretary of State website was checked on December 7, 2023 , and your business Blue Ridge Community Action, Inc., is active and in good standing. If any changes to the corporation need to be made or you decide to sell your business, then you must notify me, your consultant at least thirty days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location, or inherited. A walk-through of the facility was completed today, all indoor and outdoor areas were monitored. You conducted the walkthrough of the facility with us. We observed children in both the indoor and outdoor learning environments and found supervision and staff/child ratios in compliance. Children throughout the facility were participating in free play in activity areas, outdoor play time, lunch time and napping. Infants were engaged in feeding time, napping, and diapering routines. The caregivers were interacting and meeting the developmental needs for each of the children. The center's compliance history was at 88% prior to today’s visit. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. A sample of eleven children’s files were reviewed. Four new staff files were reviewed. A sample of two existing staff files were review. The last monthly fire drill was practiced on 11/2/23. The last shelter-in-place drill was practiced on 10/31/23. The last monthly playground inspection was completed on 11/20/23. The most recent sanitation inspection for your facility was conducted on June 30, 2023. A superior sanitation classification was issued with seven demerits. The most recent fire inspection for your facility was conducted on April 6, 2023. The facility was approved for day time care. The following violation(s) were observed and discussed with you today: Violation Number Comment Rule 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. On 11/13/23, one child was not signed in and one child was not signed out of care. On 11/15/23 and 11/16/23, one child was not signed into care. On 11/22/23, four children were not signed out of care. On 11/27/23, one child was not signed out of care. On 12/1/23, three children were not signed out of care. 10A NCAC 09 .0302(d)(4) 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence) In space #7, no feeding plan was posted for three children under 15 months of age. 10A NCAC 09 .0902(a) 541 The written feeding plan did not include the child's name, parent signature, and/or was not dated when received by the center. In space #8, a thirteen month old child had a feeding plan that was not signed by the parent. .0902(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space #1, an aerosol can of Barbasol shaving cream was on a shelf in the bathroom. In space #2, a bottle of gorilla glue was in an unlocked cabinet. In space #6, one aerosol can of Sweater Weather Bath and Body Works spray was on a shelf in the classroom space. In the kitchen, one aerosol can of Novo sea breeze air freshener, one bottle of Children’s Sudafed PE, one bottle of Sta-Flo liquid starch, two aerosol bottles of Steriphene disinfectant spray, two aerosol cans of Champion stainless steel cleaner, one can of Dry Dox spackling and one bottle of Vasoline Essential health lotion were in unlocked cabinets. .2820(b) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One staff member employed 8/14/23, had verification of a medical reported completed 11/22/23. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. One staff member employed 8/14/23, had verification of TB results completed 11/22/23. .0701(a) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. One staff member, employed 11/13/23 did not have verification of orientation for the first two weeks of employment. .1101(a)(b) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. One child enrolled 7/17/23, had verification of a medical exam on 10/30/23 on file. GS110-91(1) 1835 The medical action plan was not updated on an annual basis or when changes to the plan were made by the child's parent or health care professional. In space #12, a four year old child with chronic asthma had a medical action plan on file that was not signed by a healthcare professional or a parent. .0801(b) The violation(s) documented must be corrected immediately. On or before December 21, 2023, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. The Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Mail or email the information to: Beth Archer Child Care Consultant P.O. Box 64 Rutherfordton, NC 28139 (828)748-7893 beth.archer@dhhs.nc.gov Technical assistance on violations was reviewed with you. Areas discussed included: Daily Records of Arrival and Departure: We discussed daily sign-in and out documentation requirements. Develop a plan for reviewing these records daily to confirm compliance. Accurate records must be maintained as required. 10A NCAC 09 .0302(d)(4) Feeding Plans: When parents complete the written feeding plan and return it to the facility, a parent’s signature must be listed. Please review forms as parents complete them and prior to the child enrolling. We discussed that when the feeding plans are completed, they must be posted for children under fifteen months of age. You were able to locate the feeding plans of the children in another classroom. You posted them in the classroom where the children were being cared for. This violation was corrected during the visit. 10A NCAC 09 .0902(a) Hazardous Products: All hazardous items with multiple warnings must be kept in locked storage, including all aerosol products. Items labeled “keep out of reach of children” with no other warnings can be stored five (5) feet off the ground. Have teachers check the labels on all items to assure they are properly stored. 15A NCAC 18A .2820(b). All hazardous products were moved into locked storage. This violation was corrected during the visit. Staff Medical and TB Reports: Staff must have a medical report on file prior to employment that was signed by a health care professional. Before the first day of work, all staff must provide results indicating they are free of active TB and/or provide a TB screening that is not older than 12 months. 10A NCAC 09 .0701(a) The Staff File Checklist can be used as a guide and tool to ensure all documents are received within the required timeframes. The staff member employed 8/14/23, had verification of a medical report and TB results on file dated 11/22/23. These violations were corrected at visit. Staff Orientation: New employees must complete six clock hours of training in the required topic areas during the first two weeks of employment. 10A NCAC 09 .1101(a)(b). You reported that the staff member employed 11/13/23, may have completed some orientation but the orientation form is not completed provide verification. The administrator is out of the center today and will follow up to make sure this is corrected. Child Medical Exam: Each child must have a completed medical exam and immunization record on file for review within thirty (30) days of enrollment. GS 110-91(1). The child enrolled 7/17/23 had verification of a medical exam completed 10/30/23. This violation was corrected at visit. Medical Action Plan: The medical action plan must contain the required information outlined in 10A NCAC 09.0801(b)(1-4), including the signature of a health care professional or parent. We discussed that there is a medical action plan on file but no signature. Staff will meet with the parent to correct this violation. Consultation or other topics discussed today: We discussed that both the copy and the carbon copy original of the fire inspection completed April 6, 2023, is illegible. Please contact the fire inspector and request a legible form to be completed and returned. We reminded you that operators must submit the original approved fire inspection report to DCDEE within one week of the inspection visit on a form provided by the Division. Qualifying letters are now valid for five (5) years from the date of issue. Please begin the criminal background re-check at least two (2) months prior to the expiration of the current qualifying letter. Resuming Star Rated License Reassessment Information: As a reminder your facility is in cohort 1 for resuming the star rated license reassessment. Your child care program’s prep year will begin on July 1, 2023, through June 30, 2024. Your child care program’s reassessment year will begin on July 1, 2024, through June 30, 2025. For more information, please visit the DCDEE website under the providers tab. The link is https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/Resuming-StarRated-License We discussed information pertaining to COVID-19. Here is the link for the current resources and information regarding COVID-19. https://covid19.ncdhhs.gov/materials-and-resources/materials-about-covid-19-symptoms-and-treatment Moodle Support: The Division offers early childhood professionals a wide range of professional development opportunities through our online learning platform Moodle. As we continue expanding our training offerings, DCDEE has established a new email address and phone number for Moodle support. To get help with Moodle, email at DCDEE_Moodle_Support@dhhs.nc.gov or call (919) 814-6326. The Healthy Social Behavior Project is offering technical assistance with challenging behaviors to programs. Please see the link below for more information. Website Link: https://www.childcareresourcesinc.org/challenging-behaviors-helpline To speak to a Healthy Social Behavior Specialist, please contact the helpline at 1-888-600-1685 Option 1. For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ . This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the "What's New" tab for important updates impacting child care in North Carolina. At the completion of the visit, a hand written visit was prepared due to time constraints. The visit summary was reviewed and a copy was given to you for your records. A computer generated visit summary was emailed to you on December 8, 2023 for your records. Thank you for your time today. If you have any questions about today’s visit, please contact me or my supervisor, Tammy McGalliard, Tammy.McGalliard@dhhs.nc.gov . If I can be of further assistance, you may contact me at: Beth Archer Child Care Consultant P.O. Box 64 Rutherfordton, NC 28139 (828)748-7893 beth.archer@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1101 · Violation

Name of Operation: NORTHSIDE CHILDREN'S LEARNING CENTER Facility ID: 14000018 Consultant: BETH ARCHER Operation Type: Center Case Number: Visit Date: 12/7/2023 Number Present: 95 Completed Date: 12/7/2023 Age: From 0 To 5 Total Minutes: 385 Time In: 09:30 AM Time Out: 01:10 PM Time In: 02:25 PM Time Out: 05:10 PM List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced annual compliance visit was to monitor your compliance with all applicable child care requirements, including health and safety. Upon arrival you, Brenda Turner, Lead Teacher, assisted me with the visit. Dinah Brown, Child Care Consultant, accompanied me on the visit. A checklist was used to note the requirements I monitored today. Your program currently operates with a five star license effective August 13, 2018. The permit restrictions were in compliance including 1st shift, meets enhanced ratios and meets enhanced space. The Secretary of State website was checked on December 7, 2023 , and your business Blue Ridge Community Action, Inc., is active and in good standing. If any changes to the corporation need to be made or you decide to sell your business, then you must notify me, your consultant at least thirty days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location, or inherited. A walk-through of the facility was completed today, all indoor and outdoor areas were monitored. You conducted the walkthrough of the facility with us. We observed children in both the indoor and outdoor learning environments and found supervision and staff/child ratios in compliance. Children throughout the facility were participating in free play in activity areas, outdoor play time, lunch time and napping. Infants were engaged in feeding time, napping, and diapering routines. The caregivers were interacting and meeting the developmental needs for each of the children. The center's compliance history was at 88% prior to today’s visit. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. A sample of eleven children’s files were reviewed. Four new staff files were reviewed. A sample of two existing staff files were review. The last monthly fire drill was practiced on 11/2/23. The last shelter-in-place drill was practiced on 10/31/23. The last monthly playground inspection was completed on 11/20/23. The most recent sanitation inspection for your facility was conducted on June 30, 2023. A superior sanitation classification was issued with seven demerits. The most recent fire inspection for your facility was conducted on April 6, 2023. The facility was approved for day time care. The following violation(s) were observed and discussed with you today: Violation Number Comment Rule 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. On 11/13/23, one child was not signed in and one child was not signed out of care. On 11/15/23 and 11/16/23, one child was not signed into care. On 11/22/23, four children were not signed out of care. On 11/27/23, one child was not signed out of care. On 12/1/23, three children were not signed out of care. 10A NCAC 09 .0302(d)(4) 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence) In space #7, no feeding plan was posted for three children under 15 months of age. 10A NCAC 09 .0902(a) 541 The written feeding plan did not include the child's name, parent signature, and/or was not dated when received by the center. In space #8, a thirteen month old child had a feeding plan that was not signed by the parent. .0902(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space #1, an aerosol can of Barbasol shaving cream was on a shelf in the bathroom. In space #2, a bottle of gorilla glue was in an unlocked cabinet. In space #6, one aerosol can of Sweater Weather Bath and Body Works spray was on a shelf in the classroom space. In the kitchen, one aerosol can of Novo sea breeze air freshener, one bottle of Children’s Sudafed PE, one bottle of Sta-Flo liquid starch, two aerosol bottles of Steriphene disinfectant spray, two aerosol cans of Champion stainless steel cleaner, one can of Dry Dox spackling and one bottle of Vasoline Essential health lotion were in unlocked cabinets. .2820(b) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One staff member employed 8/14/23, had verification of a medical reported completed 11/22/23. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. One staff member employed 8/14/23, had verification of TB results completed 11/22/23. .0701(a) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. One staff member, employed 11/13/23 did not have verification of orientation for the first two weeks of employment. .1101(a)(b) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. One child enrolled 7/17/23, had verification of a medical exam on 10/30/23 on file. GS110-91(1) 1835 The medical action plan was not updated on an annual basis or when changes to the plan were made by the child's parent or health care professional. In space #12, a four year old child with chronic asthma had a medical action plan on file that was not signed by a healthcare professional or a parent. .0801(b) The violation(s) documented must be corrected immediately. On or before December 21, 2023, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. The Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Mail or email the information to: Beth Archer Child Care Consultant P.O. Box 64 Rutherfordton, NC 28139 (828)748-7893 beth.archer@dhhs.nc.gov Technical assistance on violations was reviewed with you. Areas discussed included: Daily Records of Arrival and Departure: We discussed daily sign-in and out documentation requirements. Develop a plan for reviewing these records daily to confirm compliance. Accurate records must be maintained as required. 10A NCAC 09 .0302(d)(4) Feeding Plans: When parents complete the written feeding plan and return it to the facility, a parent’s signature must be listed. Please review forms as parents complete them and prior to the child enrolling. We discussed that when the feeding plans are completed, they must be posted for children under fifteen months of age. You were able to locate the feeding plans of the children in another classroom. You posted them in the classroom where the children were being cared for. This violation was corrected during the visit. 10A NCAC 09 .0902(a) Hazardous Products: All hazardous items with multiple warnings must be kept in locked storage, including all aerosol products. Items labeled “keep out of reach of children” with no other warnings can be stored five (5) feet off the ground. Have teachers check the labels on all items to assure they are properly stored. 15A NCAC 18A .2820(b). All hazardous products were moved into locked storage. This violation was corrected during the visit. Staff Medical and TB Reports: Staff must have a medical report on file prior to employment that was signed by a health care professional. Before the first day of work, all staff must provide results indicating they are free of active TB and/or provide a TB screening that is not older than 12 months. 10A NCAC 09 .0701(a) The Staff File Checklist can be used as a guide and tool to ensure all documents are received within the required timeframes. The staff member employed 8/14/23, had verification of a medical report and TB results on file dated 11/22/23. These violations were corrected at visit. Staff Orientation: New employees must complete six clock hours of training in the required topic areas during the first two weeks of employment. 10A NCAC 09 .1101(a)(b). You reported that the staff member employed 11/13/23, may have completed some orientation but the orientation form is not completed provide verification. The administrator is out of the center today and will follow up to make sure this is corrected. Child Medical Exam: Each child must have a completed medical exam and immunization record on file for review within thirty (30) days of enrollment. GS 110-91(1). The child enrolled 7/17/23 had verification of a medical exam completed 10/30/23. This violation was corrected at visit. Medical Action Plan: The medical action plan must contain the required information outlined in 10A NCAC 09.0801(b)(1-4), including the signature of a health care professional or parent. We discussed that there is a medical action plan on file but no signature. Staff will meet with the parent to correct this violation. Consultation or other topics discussed today: We discussed that both the copy and the carbon copy original of the fire inspection completed April 6, 2023, is illegible. Please contact the fire inspector and request a legible form to be completed and returned. We reminded you that operators must submit the original approved fire inspection report to DCDEE within one week of the inspection visit on a form provided by the Division. Qualifying letters are now valid for five (5) years from the date of issue. Please begin the criminal background re-check at least two (2) months prior to the expiration of the current qualifying letter. Resuming Star Rated License Reassessment Information: As a reminder your facility is in cohort 1 for resuming the star rated license reassessment. Your child care program’s prep year will begin on July 1, 2023, through June 30, 2024. Your child care program’s reassessment year will begin on July 1, 2024, through June 30, 2025. For more information, please visit the DCDEE website under the providers tab. The link is https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/Resuming-StarRated-License We discussed information pertaining to COVID-19. Here is the link for the current resources and information regarding COVID-19. https://covid19.ncdhhs.gov/materials-and-resources/materials-about-covid-19-symptoms-and-treatment Moodle Support: The Division offers early childhood professionals a wide range of professional development opportunities through our online learning platform Moodle. As we continue expanding our training offerings, DCDEE has established a new email address and phone number for Moodle support. To get help with Moodle, email at DCDEE_Moodle_Support@dhhs.nc.gov or call (919) 814-6326. The Healthy Social Behavior Project is offering technical assistance with challenging behaviors to programs. Please see the link below for more information. Website Link: https://www.childcareresourcesinc.org/challenging-behaviors-helpline To speak to a Healthy Social Behavior Specialist, please contact the helpline at 1-888-600-1685 Option 1. For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ . This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the "What's New" tab for important updates impacting child care in North Carolina. At the completion of the visit, a hand written visit was prepared due to time constraints. The visit summary was reviewed and a copy was given to you for your records. A computer generated visit summary was emailed to you on December 8, 2023 for your records. Thank you for your time today. If you have any questions about today’s visit, please contact me or my supervisor, Tammy McGalliard, Tammy.McGalliard@dhhs.nc.gov . If I can be of further assistance, you may contact me at: Beth Archer Child Care Consultant P.O. Box 64 Rutherfordton, NC 28139 (828)748-7893 beth.archer@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09.0801 · Violation

Name of Operation: NORTHSIDE CHILDREN'S LEARNING CENTER Facility ID: 14000018 Consultant: BETH ARCHER Operation Type: Center Case Number: Visit Date: 12/7/2023 Number Present: 95 Completed Date: 12/7/2023 Age: From 0 To 5 Total Minutes: 385 Time In: 09:30 AM Time Out: 01:10 PM Time In: 02:25 PM Time Out: 05:10 PM List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced annual compliance visit was to monitor your compliance with all applicable child care requirements, including health and safety. Upon arrival you, Brenda Turner, Lead Teacher, assisted me with the visit. Dinah Brown, Child Care Consultant, accompanied me on the visit. A checklist was used to note the requirements I monitored today. Your program currently operates with a five star license effective August 13, 2018. The permit restrictions were in compliance including 1st shift, meets enhanced ratios and meets enhanced space. The Secretary of State website was checked on December 7, 2023 , and your business Blue Ridge Community Action, Inc., is active and in good standing. If any changes to the corporation need to be made or you decide to sell your business, then you must notify me, your consultant at least thirty days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location, or inherited. A walk-through of the facility was completed today, all indoor and outdoor areas were monitored. You conducted the walkthrough of the facility with us. We observed children in both the indoor and outdoor learning environments and found supervision and staff/child ratios in compliance. Children throughout the facility were participating in free play in activity areas, outdoor play time, lunch time and napping. Infants were engaged in feeding time, napping, and diapering routines. The caregivers were interacting and meeting the developmental needs for each of the children. The center's compliance history was at 88% prior to today’s visit. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. A sample of eleven children’s files were reviewed. Four new staff files were reviewed. A sample of two existing staff files were review. The last monthly fire drill was practiced on 11/2/23. The last shelter-in-place drill was practiced on 10/31/23. The last monthly playground inspection was completed on 11/20/23. The most recent sanitation inspection for your facility was conducted on June 30, 2023. A superior sanitation classification was issued with seven demerits. The most recent fire inspection for your facility was conducted on April 6, 2023. The facility was approved for day time care. The following violation(s) were observed and discussed with you today: Violation Number Comment Rule 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. On 11/13/23, one child was not signed in and one child was not signed out of care. On 11/15/23 and 11/16/23, one child was not signed into care. On 11/22/23, four children were not signed out of care. On 11/27/23, one child was not signed out of care. On 12/1/23, three children were not signed out of care. 10A NCAC 09 .0302(d)(4) 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence) In space #7, no feeding plan was posted for three children under 15 months of age. 10A NCAC 09 .0902(a) 541 The written feeding plan did not include the child's name, parent signature, and/or was not dated when received by the center. In space #8, a thirteen month old child had a feeding plan that was not signed by the parent. .0902(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space #1, an aerosol can of Barbasol shaving cream was on a shelf in the bathroom. In space #2, a bottle of gorilla glue was in an unlocked cabinet. In space #6, one aerosol can of Sweater Weather Bath and Body Works spray was on a shelf in the classroom space. In the kitchen, one aerosol can of Novo sea breeze air freshener, one bottle of Children’s Sudafed PE, one bottle of Sta-Flo liquid starch, two aerosol bottles of Steriphene disinfectant spray, two aerosol cans of Champion stainless steel cleaner, one can of Dry Dox spackling and one bottle of Vasoline Essential health lotion were in unlocked cabinets. .2820(b) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One staff member employed 8/14/23, had verification of a medical reported completed 11/22/23. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. One staff member employed 8/14/23, had verification of TB results completed 11/22/23. .0701(a) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. One staff member, employed 11/13/23 did not have verification of orientation for the first two weeks of employment. .1101(a)(b) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. One child enrolled 7/17/23, had verification of a medical exam on 10/30/23 on file. GS110-91(1) 1835 The medical action plan was not updated on an annual basis or when changes to the plan were made by the child's parent or health care professional. In space #12, a four year old child with chronic asthma had a medical action plan on file that was not signed by a healthcare professional or a parent. .0801(b) The violation(s) documented must be corrected immediately. On or before December 21, 2023, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. The Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Mail or email the information to: Beth Archer Child Care Consultant P.O. Box 64 Rutherfordton, NC 28139 (828)748-7893 beth.archer@dhhs.nc.gov Technical assistance on violations was reviewed with you. Areas discussed included: Daily Records of Arrival and Departure: We discussed daily sign-in and out documentation requirements. Develop a plan for reviewing these records daily to confirm compliance. Accurate records must be maintained as required. 10A NCAC 09 .0302(d)(4) Feeding Plans: When parents complete the written feeding plan and return it to the facility, a parent’s signature must be listed. Please review forms as parents complete them and prior to the child enrolling. We discussed that when the feeding plans are completed, they must be posted for children under fifteen months of age. You were able to locate the feeding plans of the children in another classroom. You posted them in the classroom where the children were being cared for. This violation was corrected during the visit. 10A NCAC 09 .0902(a) Hazardous Products: All hazardous items with multiple warnings must be kept in locked storage, including all aerosol products. Items labeled “keep out of reach of children” with no other warnings can be stored five (5) feet off the ground. Have teachers check the labels on all items to assure they are properly stored. 15A NCAC 18A .2820(b). All hazardous products were moved into locked storage. This violation was corrected during the visit. Staff Medical and TB Reports: Staff must have a medical report on file prior to employment that was signed by a health care professional. Before the first day of work, all staff must provide results indicating they are free of active TB and/or provide a TB screening that is not older than 12 months. 10A NCAC 09 .0701(a) The Staff File Checklist can be used as a guide and tool to ensure all documents are received within the required timeframes. The staff member employed 8/14/23, had verification of a medical report and TB results on file dated 11/22/23. These violations were corrected at visit. Staff Orientation: New employees must complete six clock hours of training in the required topic areas during the first two weeks of employment. 10A NCAC 09 .1101(a)(b). You reported that the staff member employed 11/13/23, may have completed some orientation but the orientation form is not completed provide verification. The administrator is out of the center today and will follow up to make sure this is corrected. Child Medical Exam: Each child must have a completed medical exam and immunization record on file for review within thirty (30) days of enrollment. GS 110-91(1). The child enrolled 7/17/23 had verification of a medical exam completed 10/30/23. This violation was corrected at visit. Medical Action Plan: The medical action plan must contain the required information outlined in 10A NCAC 09.0801(b)(1-4), including the signature of a health care professional or parent. We discussed that there is a medical action plan on file but no signature. Staff will meet with the parent to correct this violation. Consultation or other topics discussed today: We discussed that both the copy and the carbon copy original of the fire inspection completed April 6, 2023, is illegible. Please contact the fire inspector and request a legible form to be completed and returned. We reminded you that operators must submit the original approved fire inspection report to DCDEE within one week of the inspection visit on a form provided by the Division. Qualifying letters are now valid for five (5) years from the date of issue. Please begin the criminal background re-check at least two (2) months prior to the expiration of the current qualifying letter. Resuming Star Rated License Reassessment Information: As a reminder your facility is in cohort 1 for resuming the star rated license reassessment. Your child care program’s prep year will begin on July 1, 2023, through June 30, 2024. Your child care program’s reassessment year will begin on July 1, 2024, through June 30, 2025. For more information, please visit the DCDEE website under the providers tab. The link is https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/Resuming-StarRated-License We discussed information pertaining to COVID-19. Here is the link for the current resources and information regarding COVID-19. https://covid19.ncdhhs.gov/materials-and-resources/materials-about-covid-19-symptoms-and-treatment Moodle Support: The Division offers early childhood professionals a wide range of professional development opportunities through our online learning platform Moodle. As we continue expanding our training offerings, DCDEE has established a new email address and phone number for Moodle support. To get help with Moodle, email at DCDEE_Moodle_Support@dhhs.nc.gov or call (919) 814-6326. The Healthy Social Behavior Project is offering technical assistance with challenging behaviors to programs. Please see the link below for more information. Website Link: https://www.childcareresourcesinc.org/challenging-behaviors-helpline To speak to a Healthy Social Behavior Specialist, please contact the helpline at 1-888-600-1685 Option 1. For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ . This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the "What's New" tab for important updates impacting child care in North Carolina. At the completion of the visit, a hand written visit was prepared due to time constraints. The visit summary was reviewed and a copy was given to you for your records. A computer generated visit summary was emailed to you on December 8, 2023 for your records. Thank you for your time today. If you have any questions about today’s visit, please contact me or my supervisor, Tammy McGalliard, Tammy.McGalliard@dhhs.nc.gov . If I can be of further assistance, you may contact me at: Beth Archer Child Care Consultant P.O. Box 64 Rutherfordton, NC 28139 (828)748-7893 beth.archer@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: NORTHSIDE CHILDREN'S LEARNING CENTER Facility ID: 14000018 Consultant: BETH ARCHER Operation Type: Center Case Number: Visit Date: 12/7/2023 Number Present: 95 Completed Date: 12/7/2023 Age: From 0 To 5 Total Minutes: 385 Time In: 09:30 AM Time Out: 01:10 PM Time In: 02:25 PM Time Out: 05:10 PM List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced annual compliance visit was to monitor your compliance with all applicable child care requirements, including health and safety. Upon arrival you, Brenda Turner, Lead Teacher, assisted me with the visit. Dinah Brown, Child Care Consultant, accompanied me on the visit. A checklist was used to note the requirements I monitored today. Your program currently operates with a five star license effective August 13, 2018. The permit restrictions were in compliance including 1st shift, meets enhanced ratios and meets enhanced space. The Secretary of State website was checked on December 7, 2023 , and your business Blue Ridge Community Action, Inc., is active and in good standing. If any changes to the corporation need to be made or you decide to sell your business, then you must notify me, your consultant at least thirty days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location, or inherited. A walk-through of the facility was completed today, all indoor and outdoor areas were monitored. You conducted the walkthrough of the facility with us. We observed children in both the indoor and outdoor learning environments and found supervision and staff/child ratios in compliance. Children throughout the facility were participating in free play in activity areas, outdoor play time, lunch time and napping. Infants were engaged in feeding time, napping, and diapering routines. The caregivers were interacting and meeting the developmental needs for each of the children. The center's compliance history was at 88% prior to today’s visit. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. A sample of eleven children’s files were reviewed. Four new staff files were reviewed. A sample of two existing staff files were review. The last monthly fire drill was practiced on 11/2/23. The last shelter-in-place drill was practiced on 10/31/23. The last monthly playground inspection was completed on 11/20/23. The most recent sanitation inspection for your facility was conducted on June 30, 2023. A superior sanitation classification was issued with seven demerits. The most recent fire inspection for your facility was conducted on April 6, 2023. The facility was approved for day time care. The following violation(s) were observed and discussed with you today: Violation Number Comment Rule 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. On 11/13/23, one child was not signed in and one child was not signed out of care. On 11/15/23 and 11/16/23, one child was not signed into care. On 11/22/23, four children were not signed out of care. On 11/27/23, one child was not signed out of care. On 12/1/23, three children were not signed out of care. 10A NCAC 09 .0302(d)(4) 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence) In space #7, no feeding plan was posted for three children under 15 months of age. 10A NCAC 09 .0902(a) 541 The written feeding plan did not include the child's name, parent signature, and/or was not dated when received by the center. In space #8, a thirteen month old child had a feeding plan that was not signed by the parent. .0902(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space #1, an aerosol can of Barbasol shaving cream was on a shelf in the bathroom. In space #2, a bottle of gorilla glue was in an unlocked cabinet. In space #6, one aerosol can of Sweater Weather Bath and Body Works spray was on a shelf in the classroom space. In the kitchen, one aerosol can of Novo sea breeze air freshener, one bottle of Children’s Sudafed PE, one bottle of Sta-Flo liquid starch, two aerosol bottles of Steriphene disinfectant spray, two aerosol cans of Champion stainless steel cleaner, one can of Dry Dox spackling and one bottle of Vasoline Essential health lotion were in unlocked cabinets. .2820(b) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One staff member employed 8/14/23, had verification of a medical reported completed 11/22/23. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. One staff member employed 8/14/23, had verification of TB results completed 11/22/23. .0701(a) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. One staff member, employed 11/13/23 did not have verification of orientation for the first two weeks of employment. .1101(a)(b) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. One child enrolled 7/17/23, had verification of a medical exam on 10/30/23 on file. GS110-91(1) 1835 The medical action plan was not updated on an annual basis or when changes to the plan were made by the child's parent or health care professional. In space #12, a four year old child with chronic asthma had a medical action plan on file that was not signed by a healthcare professional or a parent. .0801(b) The violation(s) documented must be corrected immediately. On or before December 21, 2023, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. The Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Mail or email the information to: Beth Archer Child Care Consultant P.O. Box 64 Rutherfordton, NC 28139 (828)748-7893 beth.archer@dhhs.nc.gov Technical assistance on violations was reviewed with you. Areas discussed included: Daily Records of Arrival and Departure: We discussed daily sign-in and out documentation requirements. Develop a plan for reviewing these records daily to confirm compliance. Accurate records must be maintained as required. 10A NCAC 09 .0302(d)(4) Feeding Plans: When parents complete the written feeding plan and return it to the facility, a parent’s signature must be listed. Please review forms as parents complete them and prior to the child enrolling. We discussed that when the feeding plans are completed, they must be posted for children under fifteen months of age. You were able to locate the feeding plans of the children in another classroom. You posted them in the classroom where the children were being cared for. This violation was corrected during the visit. 10A NCAC 09 .0902(a) Hazardous Products: All hazardous items with multiple warnings must be kept in locked storage, including all aerosol products. Items labeled “keep out of reach of children” with no other warnings can be stored five (5) feet off the ground. Have teachers check the labels on all items to assure they are properly stored. 15A NCAC 18A .2820(b). All hazardous products were moved into locked storage. This violation was corrected during the visit. Staff Medical and TB Reports: Staff must have a medical report on file prior to employment that was signed by a health care professional. Before the first day of work, all staff must provide results indicating they are free of active TB and/or provide a TB screening that is not older than 12 months. 10A NCAC 09 .0701(a) The Staff File Checklist can be used as a guide and tool to ensure all documents are received within the required timeframes. The staff member employed 8/14/23, had verification of a medical report and TB results on file dated 11/22/23. These violations were corrected at visit. Staff Orientation: New employees must complete six clock hours of training in the required topic areas during the first two weeks of employment. 10A NCAC 09 .1101(a)(b). You reported that the staff member employed 11/13/23, may have completed some orientation but the orientation form is not completed provide verification. The administrator is out of the center today and will follow up to make sure this is corrected. Child Medical Exam: Each child must have a completed medical exam and immunization record on file for review within thirty (30) days of enrollment. GS 110-91(1). The child enrolled 7/17/23 had verification of a medical exam completed 10/30/23. This violation was corrected at visit. Medical Action Plan: The medical action plan must contain the required information outlined in 10A NCAC 09.0801(b)(1-4), including the signature of a health care professional or parent. We discussed that there is a medical action plan on file but no signature. Staff will meet with the parent to correct this violation. Consultation or other topics discussed today: We discussed that both the copy and the carbon copy original of the fire inspection completed April 6, 2023, is illegible. Please contact the fire inspector and request a legible form to be completed and returned. We reminded you that operators must submit the original approved fire inspection report to DCDEE within one week of the inspection visit on a form provided by the Division. Qualifying letters are now valid for five (5) years from the date of issue. Please begin the criminal background re-check at least two (2) months prior to the expiration of the current qualifying letter. Resuming Star Rated License Reassessment Information: As a reminder your facility is in cohort 1 for resuming the star rated license reassessment. Your child care program’s prep year will begin on July 1, 2023, through June 30, 2024. Your child care program’s reassessment year will begin on July 1, 2024, through June 30, 2025. For more information, please visit the DCDEE website under the providers tab. The link is https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/Resuming-StarRated-License We discussed information pertaining to COVID-19. Here is the link for the current resources and information regarding COVID-19. https://covid19.ncdhhs.gov/materials-and-resources/materials-about-covid-19-symptoms-and-treatment Moodle Support: The Division offers early childhood professionals a wide range of professional development opportunities through our online learning platform Moodle. As we continue expanding our training offerings, DCDEE has established a new email address and phone number for Moodle support. To get help with Moodle, email at DCDEE_Moodle_Support@dhhs.nc.gov or call (919) 814-6326. The Healthy Social Behavior Project is offering technical assistance with challenging behaviors to programs. Please see the link below for more information. Website Link: https://www.childcareresourcesinc.org/challenging-behaviors-helpline To speak to a Healthy Social Behavior Specialist, please contact the helpline at 1-888-600-1685 Option 1. For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ . This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the "What's New" tab for important updates impacting child care in North Carolina. At the completion of the visit, a hand written visit was prepared due to time constraints. The visit summary was reviewed and a copy was given to you for your records. A computer generated visit summary was emailed to you on December 8, 2023 for your records. Thank you for your time today. If you have any questions about today’s visit, please contact me or my supervisor, Tammy McGalliard, Tammy.McGalliard@dhhs.nc.gov . If I can be of further assistance, you may contact me at: Beth Archer Child Care Consultant P.O. Box 64 Rutherfordton, NC 28139 (828)748-7893 beth.archer@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS110-91 · Violation

Name of Operation: NORTHSIDE CHILDREN'S LEARNING CENTER Facility ID: 14000018 Consultant: BETH ARCHER Operation Type: Center Case Number: Visit Date: 12/7/2023 Number Present: 95 Completed Date: 12/7/2023 Age: From 0 To 5 Total Minutes: 385 Time In: 09:30 AM Time Out: 01:10 PM Time In: 02:25 PM Time Out: 05:10 PM List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced annual compliance visit was to monitor your compliance with all applicable child care requirements, including health and safety. Upon arrival you, Brenda Turner, Lead Teacher, assisted me with the visit. Dinah Brown, Child Care Consultant, accompanied me on the visit. A checklist was used to note the requirements I monitored today. Your program currently operates with a five star license effective August 13, 2018. The permit restrictions were in compliance including 1st shift, meets enhanced ratios and meets enhanced space. The Secretary of State website was checked on December 7, 2023 , and your business Blue Ridge Community Action, Inc., is active and in good standing. If any changes to the corporation need to be made or you decide to sell your business, then you must notify me, your consultant at least thirty days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location, or inherited. A walk-through of the facility was completed today, all indoor and outdoor areas were monitored. You conducted the walkthrough of the facility with us. We observed children in both the indoor and outdoor learning environments and found supervision and staff/child ratios in compliance. Children throughout the facility were participating in free play in activity areas, outdoor play time, lunch time and napping. Infants were engaged in feeding time, napping, and diapering routines. The caregivers were interacting and meeting the developmental needs for each of the children. The center's compliance history was at 88% prior to today’s visit. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. A sample of eleven children’s files were reviewed. Four new staff files were reviewed. A sample of two existing staff files were review. The last monthly fire drill was practiced on 11/2/23. The last shelter-in-place drill was practiced on 10/31/23. The last monthly playground inspection was completed on 11/20/23. The most recent sanitation inspection for your facility was conducted on June 30, 2023. A superior sanitation classification was issued with seven demerits. The most recent fire inspection for your facility was conducted on April 6, 2023. The facility was approved for day time care. The following violation(s) were observed and discussed with you today: Violation Number Comment Rule 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. On 11/13/23, one child was not signed in and one child was not signed out of care. On 11/15/23 and 11/16/23, one child was not signed into care. On 11/22/23, four children were not signed out of care. On 11/27/23, one child was not signed out of care. On 12/1/23, three children were not signed out of care. 10A NCAC 09 .0302(d)(4) 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence) In space #7, no feeding plan was posted for three children under 15 months of age. 10A NCAC 09 .0902(a) 541 The written feeding plan did not include the child's name, parent signature, and/or was not dated when received by the center. In space #8, a thirteen month old child had a feeding plan that was not signed by the parent. .0902(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space #1, an aerosol can of Barbasol shaving cream was on a shelf in the bathroom. In space #2, a bottle of gorilla glue was in an unlocked cabinet. In space #6, one aerosol can of Sweater Weather Bath and Body Works spray was on a shelf in the classroom space. In the kitchen, one aerosol can of Novo sea breeze air freshener, one bottle of Children’s Sudafed PE, one bottle of Sta-Flo liquid starch, two aerosol bottles of Steriphene disinfectant spray, two aerosol cans of Champion stainless steel cleaner, one can of Dry Dox spackling and one bottle of Vasoline Essential health lotion were in unlocked cabinets. .2820(b) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One staff member employed 8/14/23, had verification of a medical reported completed 11/22/23. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. One staff member employed 8/14/23, had verification of TB results completed 11/22/23. .0701(a) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. One staff member, employed 11/13/23 did not have verification of orientation for the first two weeks of employment. .1101(a)(b) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. One child enrolled 7/17/23, had verification of a medical exam on 10/30/23 on file. GS110-91(1) 1835 The medical action plan was not updated on an annual basis or when changes to the plan were made by the child's parent or health care professional. In space #12, a four year old child with chronic asthma had a medical action plan on file that was not signed by a healthcare professional or a parent. .0801(b) The violation(s) documented must be corrected immediately. On or before December 21, 2023, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. The Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Mail or email the information to: Beth Archer Child Care Consultant P.O. Box 64 Rutherfordton, NC 28139 (828)748-7893 beth.archer@dhhs.nc.gov Technical assistance on violations was reviewed with you. Areas discussed included: Daily Records of Arrival and Departure: We discussed daily sign-in and out documentation requirements. Develop a plan for reviewing these records daily to confirm compliance. Accurate records must be maintained as required. 10A NCAC 09 .0302(d)(4) Feeding Plans: When parents complete the written feeding plan and return it to the facility, a parent’s signature must be listed. Please review forms as parents complete them and prior to the child enrolling. We discussed that when the feeding plans are completed, they must be posted for children under fifteen months of age. You were able to locate the feeding plans of the children in another classroom. You posted them in the classroom where the children were being cared for. This violation was corrected during the visit. 10A NCAC 09 .0902(a) Hazardous Products: All hazardous items with multiple warnings must be kept in locked storage, including all aerosol products. Items labeled “keep out of reach of children” with no other warnings can be stored five (5) feet off the ground. Have teachers check the labels on all items to assure they are properly stored. 15A NCAC 18A .2820(b). All hazardous products were moved into locked storage. This violation was corrected during the visit. Staff Medical and TB Reports: Staff must have a medical report on file prior to employment that was signed by a health care professional. Before the first day of work, all staff must provide results indicating they are free of active TB and/or provide a TB screening that is not older than 12 months. 10A NCAC 09 .0701(a) The Staff File Checklist can be used as a guide and tool to ensure all documents are received within the required timeframes. The staff member employed 8/14/23, had verification of a medical report and TB results on file dated 11/22/23. These violations were corrected at visit. Staff Orientation: New employees must complete six clock hours of training in the required topic areas during the first two weeks of employment. 10A NCAC 09 .1101(a)(b). You reported that the staff member employed 11/13/23, may have completed some orientation but the orientation form is not completed provide verification. The administrator is out of the center today and will follow up to make sure this is corrected. Child Medical Exam: Each child must have a completed medical exam and immunization record on file for review within thirty (30) days of enrollment. GS 110-91(1). The child enrolled 7/17/23 had verification of a medical exam completed 10/30/23. This violation was corrected at visit. Medical Action Plan: The medical action plan must contain the required information outlined in 10A NCAC 09.0801(b)(1-4), including the signature of a health care professional or parent. We discussed that there is a medical action plan on file but no signature. Staff will meet with the parent to correct this violation. Consultation or other topics discussed today: We discussed that both the copy and the carbon copy original of the fire inspection completed April 6, 2023, is illegible. Please contact the fire inspector and request a legible form to be completed and returned. We reminded you that operators must submit the original approved fire inspection report to DCDEE within one week of the inspection visit on a form provided by the Division. Qualifying letters are now valid for five (5) years from the date of issue. Please begin the criminal background re-check at least two (2) months prior to the expiration of the current qualifying letter. Resuming Star Rated License Reassessment Information: As a reminder your facility is in cohort 1 for resuming the star rated license reassessment. Your child care program’s prep year will begin on July 1, 2023, through June 30, 2024. Your child care program’s reassessment year will begin on July 1, 2024, through June 30, 2025. For more information, please visit the DCDEE website under the providers tab. The link is https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/Resuming-StarRated-License We discussed information pertaining to COVID-19. Here is the link for the current resources and information regarding COVID-19. https://covid19.ncdhhs.gov/materials-and-resources/materials-about-covid-19-symptoms-and-treatment Moodle Support: The Division offers early childhood professionals a wide range of professional development opportunities through our online learning platform Moodle. As we continue expanding our training offerings, DCDEE has established a new email address and phone number for Moodle support. To get help with Moodle, email at DCDEE_Moodle_Support@dhhs.nc.gov or call (919) 814-6326. The Healthy Social Behavior Project is offering technical assistance with challenging behaviors to programs. Please see the link below for more information. Website Link: https://www.childcareresourcesinc.org/challenging-behaviors-helpline To speak to a Healthy Social Behavior Specialist, please contact the helpline at 1-888-600-1685 Option 1. For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ . This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the "What's New" tab for important updates impacting child care in North Carolina. At the completion of the visit, a hand written visit was prepared due to time constraints. The visit summary was reviewed and a copy was given to you for your records. A computer generated visit summary was emailed to you on December 8, 2023 for your records. Thank you for your time today. If you have any questions about today’s visit, please contact me or my supervisor, Tammy McGalliard, Tammy.McGalliard@dhhs.nc.gov . If I can be of further assistance, you may contact me at: Beth Archer Child Care Consultant P.O. Box 64 Rutherfordton, NC 28139 (828)748-7893 beth.archer@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: NORTHSIDE CHILDREN'S LEARNING CENTER Facility ID: 14000018 Consultant: BETH ARCHER Operation Type: Center Case Number: Visit Date: 12/7/2023 Number Present: 95 Completed Date: 12/7/2023 Age: From 0 To 5 Total Minutes: 385 Time In: 09:30 AM Time Out: 01:10 PM Time In: 02:25 PM Time Out: 05:10 PM List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced annual compliance visit was to monitor your compliance with all applicable child care requirements, including health and safety. Upon arrival you, Brenda Turner, Lead Teacher, assisted me with the visit. Dinah Brown, Child Care Consultant, accompanied me on the visit. A checklist was used to note the requirements I monitored today. Your program currently operates with a five star license effective August 13, 2018. The permit restrictions were in compliance including 1st shift, meets enhanced ratios and meets enhanced space. The Secretary of State website was checked on December 7, 2023 , and your business Blue Ridge Community Action, Inc., is active and in good standing. If any changes to the corporation need to be made or you decide to sell your business, then you must notify me, your consultant at least thirty days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location, or inherited. A walk-through of the facility was completed today, all indoor and outdoor areas were monitored. You conducted the walkthrough of the facility with us. We observed children in both the indoor and outdoor learning environments and found supervision and staff/child ratios in compliance. Children throughout the facility were participating in free play in activity areas, outdoor play time, lunch time and napping. Infants were engaged in feeding time, napping, and diapering routines. The caregivers were interacting and meeting the developmental needs for each of the children. The center's compliance history was at 88% prior to today’s visit. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. A sample of eleven children’s files were reviewed. Four new staff files were reviewed. A sample of two existing staff files were review. The last monthly fire drill was practiced on 11/2/23. The last shelter-in-place drill was practiced on 10/31/23. The last monthly playground inspection was completed on 11/20/23. The most recent sanitation inspection for your facility was conducted on June 30, 2023. A superior sanitation classification was issued with seven demerits. The most recent fire inspection for your facility was conducted on April 6, 2023. The facility was approved for day time care. The following violation(s) were observed and discussed with you today: Violation Number Comment Rule 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. On 11/13/23, one child was not signed in and one child was not signed out of care. On 11/15/23 and 11/16/23, one child was not signed into care. On 11/22/23, four children were not signed out of care. On 11/27/23, one child was not signed out of care. On 12/1/23, three children were not signed out of care. 10A NCAC 09 .0302(d)(4) 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence) In space #7, no feeding plan was posted for three children under 15 months of age. 10A NCAC 09 .0902(a) 541 The written feeding plan did not include the child's name, parent signature, and/or was not dated when received by the center. In space #8, a thirteen month old child had a feeding plan that was not signed by the parent. .0902(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space #1, an aerosol can of Barbasol shaving cream was on a shelf in the bathroom. In space #2, a bottle of gorilla glue was in an unlocked cabinet. In space #6, one aerosol can of Sweater Weather Bath and Body Works spray was on a shelf in the classroom space. In the kitchen, one aerosol can of Novo sea breeze air freshener, one bottle of Children’s Sudafed PE, one bottle of Sta-Flo liquid starch, two aerosol bottles of Steriphene disinfectant spray, two aerosol cans of Champion stainless steel cleaner, one can of Dry Dox spackling and one bottle of Vasoline Essential health lotion were in unlocked cabinets. .2820(b) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One staff member employed 8/14/23, had verification of a medical reported completed 11/22/23. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. One staff member employed 8/14/23, had verification of TB results completed 11/22/23. .0701(a) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. One staff member, employed 11/13/23 did not have verification of orientation for the first two weeks of employment. .1101(a)(b) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. One child enrolled 7/17/23, had verification of a medical exam on 10/30/23 on file. GS110-91(1) 1835 The medical action plan was not updated on an annual basis or when changes to the plan were made by the child's parent or health care professional. In space #12, a four year old child with chronic asthma had a medical action plan on file that was not signed by a healthcare professional or a parent. .0801(b) The violation(s) documented must be corrected immediately. On or before December 21, 2023, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. The Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Mail or email the information to: Beth Archer Child Care Consultant P.O. Box 64 Rutherfordton, NC 28139 (828)748-7893 beth.archer@dhhs.nc.gov Technical assistance on violations was reviewed with you. Areas discussed included: Daily Records of Arrival and Departure: We discussed daily sign-in and out documentation requirements. Develop a plan for reviewing these records daily to confirm compliance. Accurate records must be maintained as required. 10A NCAC 09 .0302(d)(4) Feeding Plans: When parents complete the written feeding plan and return it to the facility, a parent’s signature must be listed. Please review forms as parents complete them and prior to the child enrolling. We discussed that when the feeding plans are completed, they must be posted for children under fifteen months of age. You were able to locate the feeding plans of the children in another classroom. You posted them in the classroom where the children were being cared for. This violation was corrected during the visit. 10A NCAC 09 .0902(a) Hazardous Products: All hazardous items with multiple warnings must be kept in locked storage, including all aerosol products. Items labeled “keep out of reach of children” with no other warnings can be stored five (5) feet off the ground. Have teachers check the labels on all items to assure they are properly stored. 15A NCAC 18A .2820(b). All hazardous products were moved into locked storage. This violation was corrected during the visit. Staff Medical and TB Reports: Staff must have a medical report on file prior to employment that was signed by a health care professional. Before the first day of work, all staff must provide results indicating they are free of active TB and/or provide a TB screening that is not older than 12 months. 10A NCAC 09 .0701(a) The Staff File Checklist can be used as a guide and tool to ensure all documents are received within the required timeframes. The staff member employed 8/14/23, had verification of a medical report and TB results on file dated 11/22/23. These violations were corrected at visit. Staff Orientation: New employees must complete six clock hours of training in the required topic areas during the first two weeks of employment. 10A NCAC 09 .1101(a)(b). You reported that the staff member employed 11/13/23, may have completed some orientation but the orientation form is not completed provide verification. The administrator is out of the center today and will follow up to make sure this is corrected. Child Medical Exam: Each child must have a completed medical exam and immunization record on file for review within thirty (30) days of enrollment. GS 110-91(1). The child enrolled 7/17/23 had verification of a medical exam completed 10/30/23. This violation was corrected at visit. Medical Action Plan: The medical action plan must contain the required information outlined in 10A NCAC 09.0801(b)(1-4), including the signature of a health care professional or parent. We discussed that there is a medical action plan on file but no signature. Staff will meet with the parent to correct this violation. Consultation or other topics discussed today: We discussed that both the copy and the carbon copy original of the fire inspection completed April 6, 2023, is illegible. Please contact the fire inspector and request a legible form to be completed and returned. We reminded you that operators must submit the original approved fire inspection report to DCDEE within one week of the inspection visit on a form provided by the Division. Qualifying letters are now valid for five (5) years from the date of issue. Please begin the criminal background re-check at least two (2) months prior to the expiration of the current qualifying letter. Resuming Star Rated License Reassessment Information: As a reminder your facility is in cohort 1 for resuming the star rated license reassessment. Your child care program’s prep year will begin on July 1, 2023, through June 30, 2024. Your child care program’s reassessment year will begin on July 1, 2024, through June 30, 2025. For more information, please visit the DCDEE website under the providers tab. The link is https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/Resuming-StarRated-License We discussed information pertaining to COVID-19. Here is the link for the current resources and information regarding COVID-19. https://covid19.ncdhhs.gov/materials-and-resources/materials-about-covid-19-symptoms-and-treatment Moodle Support: The Division offers early childhood professionals a wide range of professional development opportunities through our online learning platform Moodle. As we continue expanding our training offerings, DCDEE has established a new email address and phone number for Moodle support. To get help with Moodle, email at DCDEE_Moodle_Support@dhhs.nc.gov or call (919) 814-6326. The Healthy Social Behavior Project is offering technical assistance with challenging behaviors to programs. Please see the link below for more information. Website Link: https://www.childcareresourcesinc.org/challenging-behaviors-helpline To speak to a Healthy Social Behavior Specialist, please contact the helpline at 1-888-600-1685 Option 1. For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ . This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the "What's New" tab for important updates impacting child care in North Carolina. At the completion of the visit, a hand written visit was prepared due to time constraints. The visit summary was reviewed and a copy was given to you for your records. A computer generated visit summary was emailed to you on December 8, 2023 for your records. Thank you for your time today. If you have any questions about today’s visit, please contact me or my supervisor, Tammy McGalliard, Tammy.McGalliard@dhhs.nc.gov . If I can be of further assistance, you may contact me at: Beth Archer Child Care Consultant P.O. Box 64 Rutherfordton, NC 28139 (828)748-7893 beth.archer@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times