Lower Creek Wrap Around

10A NCAC 09 .0302 · Violation

Name of Operation: LOWER CREEK WRAP AROUND Facility ID: 14000295 Consultant: DINAH BROWN Operation Type: Center Case Number: Visit Date: 10/1/2025 Number Present: 40 Completed Date: 10/1/2025 Age: From 5 To 12 Total Minutes: 125 Time In: 03:10 PM Time Out: 05:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced annual compliance visit was to monitor your compliance with all applicable child care requirements, including health and safety. You, Sue Hamby, Program Coordinator assisted with today’s visit. Your program currently operates with a five-star license issued on November 17, 2024. The permit restrictions listed on your license including Daytime Care Only; School age children only; Playground area does not meet child care playground safety standards; Meets enhanced ratios; Meets enhanced space were in compliance. A walk-through of the facility was completed today, all indoor and outdoor areas were monitored. I observed children in the indoor and outdoor learning environment. Children throughout the facility were participating in routines, snack, free play, and departure during the visit. Required Inspections: The last fire inspection was conducted on September 23, 2025. The last sanitation inspection was conducted on January 24, 2025. A “superior” classification was issued with eight (8) demerits noted on the grade card. You received the results of your most recent lead water testing showing no levels of lead above the allowed amount, on January 24, 2024. Per the facility data on the Clean Classrooms for Carolina Kids website, your facility is exempt from lead-based paint and asbestos testing. Emergency Drills: The last fire drill documented was conducted on September 11, 2025. The last emergency drill documented was conducted on June 2, 2025. A checklist was used to note the requirements I monitored today. I reviewed the ABCMS Provider portal during the visit. Four (4) staff members are listed as employees of your facility. I confirmed all current staff members are included in your facility portal. Files Reviewed: Four (4) children’s files were reviewed during the visit. One (1) existing staff file was reviewed during the visit. The following violation was observed/documented during today’s visit: Violation Number Comment Rule 125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. One child was not signed in on September 2, 2025. On September 19, 2025, fourteen children were not signed out. 10A NCAC 09 .0302(d)(4) The violation(s) documented must be corrected immediately. On or before October 15, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected, and how compliance will be maintained in the future. Include the violation item number, statement of compliance, date of the visit, and license ID number in the letter. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, it may be considered falsification of information. If sufficient information is not received by the due date, an unannounced follow-up visit may be conducted. The Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Please send your letter to dinah.brown@dhhs.nc.gov. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Prior to today's visit, your program maintained a compliance history of 92%. Please note any violations cited during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Technical assistance was provided on the following: Arrival/Departure: I suggested that you designate one staff member to monitor the arrival and departure records at designated times each day to ensure all children have been signed in and signed out. Consultation: We discussed the QRIS Modernization and the Pathway to the Stars. We reviewed all three (3) pathways, as well as the Family and Community Engagement Standards. I encouraged you to visit the QRIS Modernization website to review information regarding the changes to the rated license process. Information on the three (3) pathway options, as well as links to upcoming webinars may be found on the DCDEE QRIS Modernization website: https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization. We discussed changes to the environmental rating scales and the implementation of the “3’s”. I encouraged you to visit the North Carolina Rated License Assessment Project website for more information regarding the 3’s, as well as webinars and training opportunities: https://ncrlap.org/Resources/pages/get-ready-for-3s/. I also suggested you reach out to Deirdre Sykes, your technical assistant with the Partnership for Children of Lincoln and Gaston Counties, to request technical assistance as you prepare to begin the rated license process. Additionally, please ensure all staff members have a WORKS account, that all transcripts have been submitted, and all WORKS accounts are up to date. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. Stay up to date with the Division of Child Development and Early Education by visiting www.ncchildcare.ncdhhs.gov. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the "What's New" tab for important updates impacting child care in North Carolina. Thank you for your time today. If you have any questions about today’s visit, please contact me or my supervisor, Tammy McGalliard, tammy.mcgalliard@dhhs.nc.gov. If I can be of further assistance, you may contact me at 828-231-2311. Dinah Brown PO Box 6373 Hickory, NC 28601 Dinah.brown@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: LOWER CREEK WRAP AROUND Facility ID: 14000295 Consultant: DINAH BROWN Operation Type: Center Case Number: Visit Date: 10/1/2025 Number Present: 40 Completed Date: 10/1/2025 Age: From 5 To 12 Total Minutes: 125 Time In: 03:10 PM Time Out: 05:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced annual compliance visit was to monitor your compliance with all applicable child care requirements, including health and safety. You, Sue Hamby, Program Coordinator assisted with today’s visit. Your program currently operates with a five-star license issued on November 17, 2024. The permit restrictions listed on your license including Daytime Care Only; School age children only; Playground area does not meet child care playground safety standards; Meets enhanced ratios; Meets enhanced space were in compliance. A walk-through of the facility was completed today, all indoor and outdoor areas were monitored. I observed children in the indoor and outdoor learning environment. Children throughout the facility were participating in routines, snack, free play, and departure during the visit. Required Inspections: The last fire inspection was conducted on September 23, 2025. The last sanitation inspection was conducted on January 24, 2025. A “superior” classification was issued with eight (8) demerits noted on the grade card. You received the results of your most recent lead water testing showing no levels of lead above the allowed amount, on January 24, 2024. Per the facility data on the Clean Classrooms for Carolina Kids website, your facility is exempt from lead-based paint and asbestos testing. Emergency Drills: The last fire drill documented was conducted on September 11, 2025. The last emergency drill documented was conducted on June 2, 2025. A checklist was used to note the requirements I monitored today. I reviewed the ABCMS Provider portal during the visit. Four (4) staff members are listed as employees of your facility. I confirmed all current staff members are included in your facility portal. Files Reviewed: Four (4) children’s files were reviewed during the visit. One (1) existing staff file was reviewed during the visit. The following violation was observed/documented during today’s visit: Violation Number Comment Rule 125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. One child was not signed in on September 2, 2025. On September 19, 2025, fourteen children were not signed out. 10A NCAC 09 .0302(d)(4) The violation(s) documented must be corrected immediately. On or before October 15, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected, and how compliance will be maintained in the future. Include the violation item number, statement of compliance, date of the visit, and license ID number in the letter. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, it may be considered falsification of information. If sufficient information is not received by the due date, an unannounced follow-up visit may be conducted. The Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Please send your letter to dinah.brown@dhhs.nc.gov. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Prior to today's visit, your program maintained a compliance history of 92%. Please note any violations cited during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Technical assistance was provided on the following: Arrival/Departure: I suggested that you designate one staff member to monitor the arrival and departure records at designated times each day to ensure all children have been signed in and signed out. Consultation: We discussed the QRIS Modernization and the Pathway to the Stars. We reviewed all three (3) pathways, as well as the Family and Community Engagement Standards. I encouraged you to visit the QRIS Modernization website to review information regarding the changes to the rated license process. Information on the three (3) pathway options, as well as links to upcoming webinars may be found on the DCDEE QRIS Modernization website: https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization. We discussed changes to the environmental rating scales and the implementation of the “3’s”. I encouraged you to visit the North Carolina Rated License Assessment Project website for more information regarding the 3’s, as well as webinars and training opportunities: https://ncrlap.org/Resources/pages/get-ready-for-3s/. I also suggested you reach out to Deirdre Sykes, your technical assistant with the Partnership for Children of Lincoln and Gaston Counties, to request technical assistance as you prepare to begin the rated license process. Additionally, please ensure all staff members have a WORKS account, that all transcripts have been submitted, and all WORKS accounts are up to date. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. Stay up to date with the Division of Child Development and Early Education by visiting www.ncchildcare.ncdhhs.gov. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the "What's New" tab for important updates impacting child care in North Carolina. Thank you for your time today. If you have any questions about today’s visit, please contact me or my supervisor, Tammy McGalliard, tammy.mcgalliard@dhhs.nc.gov. If I can be of further assistance, you may contact me at 828-231-2311. Dinah Brown PO Box 6373 Hickory, NC 28601 Dinah.brown@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: LOWER CREEK WRAP AROUND Facility ID: 14000295 Consultant: DINAH BROWN Operation Type: Center Case Number: Visit Date: 11/12/2024 Number Present: 43 Completed Date: 11/12/2024 Age: From 5 To 12 Total Minutes: 195 Time In: 02:15 PM Time Out: 05:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp w/Rated Lic Assess Announced/Unannounced: Unannounced The purpose of today’s unannounced annual compliance rated license visit was to monitor your compliance with all applicable child care requirements including health and safety. Upon arrival you, Sue Hamby, Program Coordinator, assisted with the visit. Your last annual compliance visit was conducted on January 8, 2024. A walk-through of the facility was completed today, all indoor and outdoor areas were monitored. I observed children in both the indoor and outdoor learning environments and found supervision and staff/child ratios in compliance. Children were observed during arrival, handwashing, toileting, snack, transitions, gross motor play, and departure. Inspections/Emergency Drills: Fire Inspection: The last fire inspection was completed on March 19, 2024. Sanitation Inspection: The last sanitation inspection was completed on December 6, 2023. A “superior” classification was issued with four(4) demerits noted on the grade card. Emergency Drills: The last fire drill was completed on October 16, 2024, at 7:35 am and recorded. A checklist was used to note the requirements I monitored today. Files Reviewed: One (1) staff file was reviewed today. Five (5) children's file were reviewed today. There were two violations observed during today’s visit. Violation Number Comment Rule 844 Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional. Two children enrolled on September 3, 2024 had emergency medicines that were not in the original pharmacy labeled containers. .0803(2)(a) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. Once child enrolled on September 3, 2024 had an emergency medication that expired in January 2024 on site. .0803(12) Rated License Status Rated License Status: Your program currently has seven (7) points in Program Standards, seven (7) points in Education and one (1) Quality Point (has reduced staff/child ratios by one in each group from the seven point level as required in Rule.2818(c) for a total of fifteen (15) points and a five (5) star rated license effective February 23, 2018. The permit restrictions were in compliance including 1st shift, school age, meets enhanced ratios, meets enhanced space, meets enhanced ratios reduced by 1 and playground does not meet child care requirements. Phyllis Crump completed the application for a reassessment on November 4, 2024. The rated license assessment request review was completed by Phyllis Crump on February 5, 2024. The request for the SACERS-U was completed on March 5, 2024. The SACERS-U assessment was conducted on May 8, 2024. The SACERS-U scores were reviewed and accepted on May 17, 2024, with Mary Kidder, Caldwell County School Wraparound Director and Phyllis Crump, Caldwell County Schools Wraparound Assistant Director. Prior to today’s visit, your compliance history was ninety-five (95) percent as of November 12, 2024. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. Compliance Letter: You must correct the violation found during today's visit immediately. Please send me a letter verifying compliance by November 26, 2024. Please include in that letter each item number and explain in detail how you corrected each violation and what plan will be implemented to prevent these violations from occurring again. Please sign the letter, include your facility name, ID number, visit date and mail the letter to my mailing address below or email the letter to me at dinah.brown@dhhs.nc.gov. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Dinah Brown Child Care Consultant P.O. Box 6373 Hickory, NC 28601 Failure to correct the violations and send the written statement by the due date listed above will result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Lead Testing: Child Care Rule .0601(f)- Safe Environments Child Care Rule Effective January 1, 2024 Rule Amendment- This rule was amended to include the specific requirements that child care centers must be free of asbestos hazards. This is in addition to the existing requirement that they be free of lead poisoning hazards. In addition to the updates to this rule, 10A NCAC 41C .1001 through .1007 and 15A NCAC 18A .2816, require all child care facilities (homes and centers) to test for lead in drinking, water, identify lead-based paint hazard, and mitigate or restrict access to identified hazards. The Clean Classrooms for Carolina Kids program is designed to identify and eliminate exposure to lead and asbestos hazards in building infrastructure, while providing child care facilities with the support needed to meet all rule requirements. The program is free, and the first step is to watch one of the pre-enrollment webinars, which are available at www.cleanwaterforUSkids.org/carolina or paste https://bit.ly/3CK-webinar All licensed child care programs must register by May 1, 2024, at www.cleanwaterforUSkids.org/carolina and watch one of the pre-enrollment webinars. Child Care Centers have until July 1, 2024, to complete the required lead testing. Moodle Information On-going Trainings: Please visit Moodle on the DCDEE website to obtain necessary on-going training hours as required annually. Challenging Behaviors Helpline by Healthy Social Behavior Project The Healthy Social Behavior Project is offering technical assistance with challenging behaviors to programs. Please see the link below for more information. I shared the flier with you with information on the Challenging Behaviors Helpline. Website Link: https://www.childcareresourcesinc.org/challenging-behaviors-helpline To speak to a Healthy Social Behavior Specialist, please contact the helpline at 1-888-600-1685 Option 1. Moodle Support: The Division offers early childhood professionals a wide range of professional development opportunities through our online learning platform Moodle. As we continue expanding our training offerings, DCDEE has established a new email address and phone number for Moodle support. To get help with Moodle, email at DCDEE_Moodle_Support@dhhs.nc.gov or call (919) 814-6326. Stay up to date with the Division of Child Development and Early Education by visiting www.ncchildcare.ncdhhs.gov. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the “What’s New” tab for important updates impacting childcare in North Carolina. If you have any concerns with today’s visit, please contact me or my supervisor Tammy McGalliard at tammy.mcgalliard@dhhs.nc.gov If I can be of assistance in the future, please feel free to contact me at 828-231-2311 or e-mail dinah.brown@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0302 · Violation

Name of Operation: LOWER CREEK WRAP AROUND Facility ID: 14000295 Consultant: DINAH BROWN Operation Type: Center Case Number: Visit Date: 5/16/2024 Number Present: 44 Completed Date: 5/16/2024 Age: From 5 To 12 Total Minutes: 895 Time In: 01:50 AM Time Out: 04:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced annual compliance visit was to monitor your compliance with all applicable child care requirements, including health and safety. Upon arrival you, Sue Hamby, Administrator, assisted me with the visit. A checklist was used to note the requirements I monitored today. Your program currently operates with a five star license effective July 24, 2017. The permit restrictions were in compliance including 1st shift, school age, meets enhanced ratios, meets enhanced space, meets enhanced ratios minus one and playground doesn’t meet childcare standards. Your last annual fire inspection was conducted on March 19, 2024. The facility was approved for daytime care only. Your sanitation inspection was conducted on December 6, 2023 with 4 demerits and a superior rating. Your last monthly fire drill was conducted on May 8, 2024, at 7:30am. Your last emergency lockdown drill was conducted on February 29, 2024. Children were observed during transitions, handwashing, toileting, snack, gross motor outdoor play, and departure. A checklist was used to note the requirements I monitored today. The following violation was observed today: Violation Number Comment Rule 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. On May 3, 2024 twelve children were not signed out of morning care. On May 8, 2024, one child was not signed out of am care. On May 8, 2024, four children were not signed out of pm care. On May 9, 2024, three children were not signed out of pm care. On May 10, 2024, one child was not signed out of am care and eighteen children were not signed out of pm care. 10A NCAC 09 .0302(d)(4) Technical Assistance: Arrival and Departure: Specific arrival and departure times are needed to ensure safe tracking of the children. I suggested that a designated staff person check sign in and out records at least twice daily for accuracy. 10A NCAC 09 .0302(d)(4) Consultation: Prior to today’s visit, your compliance history was ninety-six (96) percent as of May 16, 2024. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. Lead Testing: Child Care Rule .0601(f)- Safe Environments Child Care Rule Effective January 1, 2024 Rule Amendment- This rule was amended to include the specific requirements that child care centers must be free of asbestos hazards. This is in addition to the existing requirement that they be free of lead poisoning hazards. In addition to the updates to this rule, 10A NCAC 41C .1001 through .1007 and 15A NCAC 18A .2816, require all child care facilities (homes and centers) to test for lead in drinking, water, identify lead-based paint hazard, and mitigate or restrict access to identified hazards. The Clean Classrooms for Carolina Kids program is designed to identify and eliminate exposure to lead and asbestos hazards in building infrastructure, while providing child care facilities with the support needed to meet all rule requirements. The program is free, and the first step is to watch one of the pre-enrollment webinars, which are available at www.cleanwaterforUSkids.org/carolina or paste https://bit.ly/3CK-webinar All licensed child care programs must register by May 1, 2024, at www.cleanwaterforUSkids.org/carolina and watch one of the pre-enrollment webinars. Child Care Centers have until July 1, 2024, to complete the required lead testing. Moodle Information On-going Trainings: Please visit Moodle on the DCDEE website to obtain necessary on-going training hours as required annually. Challenging Behaviors Helpline by Healthy Social Behavior Project The Healthy Social Behavior Project is offering technical assistance with challenging behaviors to programs. Please see the link below for more information. I shared the flier with you with information on the Challenging Behaviors Helpline. Website Link: https://www.childcareresourcesinc.org/challenging-behaviors-helpline To speak to a Healthy Social Behavior Specialist, please contact the helpline at 1-888-600-1685 Option 1. -Moodle Support: The Division offers early childhood professionals a wide range of professional development opportunities through our online learning platform Moodle. As we continue expanding our training offerings, DCDEE has established a new email address and phone number for Moodle support. To get help with Moodle, email at DCDEE_Moodle_Support@dhhs.nc.gov or call (919) 814-6326. Stay up to date with the Division of Child Development and Early Education by visiting www.ncchildcare.ncdhhs.gov. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the “What’s New” tab for important updates impacting childcare in North Carolina. Compliance Letter: You must correct the violations found during today's visit immediately. Please send me a letter verifying compliance by May 30, 2024. Please include in that letter each item number and explain in detail how you corrected each violation and what plan will be implemented to prevent these violations from occurring again. Please sign the letter, include your facility name, ID number, visit date and mail the letter to my mailing address below or email the letter to me at dinah.brown@dhhs.nc.gov Dinah Brown Child Care Consultant P.O. Box 6373 Hickory, NC 28601 Failure to correct the violations and send the written statement by the due date listed above will result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you have any concerns with today’s visit, please contact me or my supervisor Tammy McGalliard at tammy.mcgalliard@dhhs.nc.gov If I can be of assistance in the future, please feel free to contact me at 828-231-2311or e-mail dinah.brown@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: LOWER CREEK WRAP AROUND Facility ID: 14000295 Consultant: DINAH BROWN Operation Type: Center Case Number: Visit Date: 5/16/2024 Number Present: 44 Completed Date: 5/16/2024 Age: From 5 To 12 Total Minutes: 895 Time In: 01:50 AM Time Out: 04:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced annual compliance visit was to monitor your compliance with all applicable child care requirements, including health and safety. Upon arrival you, Sue Hamby, Administrator, assisted me with the visit. A checklist was used to note the requirements I monitored today. Your program currently operates with a five star license effective July 24, 2017. The permit restrictions were in compliance including 1st shift, school age, meets enhanced ratios, meets enhanced space, meets enhanced ratios minus one and playground doesn’t meet childcare standards. Your last annual fire inspection was conducted on March 19, 2024. The facility was approved for daytime care only. Your sanitation inspection was conducted on December 6, 2023 with 4 demerits and a superior rating. Your last monthly fire drill was conducted on May 8, 2024, at 7:30am. Your last emergency lockdown drill was conducted on February 29, 2024. Children were observed during transitions, handwashing, toileting, snack, gross motor outdoor play, and departure. A checklist was used to note the requirements I monitored today. The following violation was observed today: Violation Number Comment Rule 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. On May 3, 2024 twelve children were not signed out of morning care. On May 8, 2024, one child was not signed out of am care. On May 8, 2024, four children were not signed out of pm care. On May 9, 2024, three children were not signed out of pm care. On May 10, 2024, one child was not signed out of am care and eighteen children were not signed out of pm care. 10A NCAC 09 .0302(d)(4) Technical Assistance: Arrival and Departure: Specific arrival and departure times are needed to ensure safe tracking of the children. I suggested that a designated staff person check sign in and out records at least twice daily for accuracy. 10A NCAC 09 .0302(d)(4) Consultation: Prior to today’s visit, your compliance history was ninety-six (96) percent as of May 16, 2024. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. Lead Testing: Child Care Rule .0601(f)- Safe Environments Child Care Rule Effective January 1, 2024 Rule Amendment- This rule was amended to include the specific requirements that child care centers must be free of asbestos hazards. This is in addition to the existing requirement that they be free of lead poisoning hazards. In addition to the updates to this rule, 10A NCAC 41C .1001 through .1007 and 15A NCAC 18A .2816, require all child care facilities (homes and centers) to test for lead in drinking, water, identify lead-based paint hazard, and mitigate or restrict access to identified hazards. The Clean Classrooms for Carolina Kids program is designed to identify and eliminate exposure to lead and asbestos hazards in building infrastructure, while providing child care facilities with the support needed to meet all rule requirements. The program is free, and the first step is to watch one of the pre-enrollment webinars, which are available at www.cleanwaterforUSkids.org/carolina or paste https://bit.ly/3CK-webinar All licensed child care programs must register by May 1, 2024, at www.cleanwaterforUSkids.org/carolina and watch one of the pre-enrollment webinars. Child Care Centers have until July 1, 2024, to complete the required lead testing. Moodle Information On-going Trainings: Please visit Moodle on the DCDEE website to obtain necessary on-going training hours as required annually. Challenging Behaviors Helpline by Healthy Social Behavior Project The Healthy Social Behavior Project is offering technical assistance with challenging behaviors to programs. Please see the link below for more information. I shared the flier with you with information on the Challenging Behaviors Helpline. Website Link: https://www.childcareresourcesinc.org/challenging-behaviors-helpline To speak to a Healthy Social Behavior Specialist, please contact the helpline at 1-888-600-1685 Option 1. -Moodle Support: The Division offers early childhood professionals a wide range of professional development opportunities through our online learning platform Moodle. As we continue expanding our training offerings, DCDEE has established a new email address and phone number for Moodle support. To get help with Moodle, email at DCDEE_Moodle_Support@dhhs.nc.gov or call (919) 814-6326. Stay up to date with the Division of Child Development and Early Education by visiting www.ncchildcare.ncdhhs.gov. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the “What’s New” tab for important updates impacting childcare in North Carolina. Compliance Letter: You must correct the violations found during today's visit immediately. Please send me a letter verifying compliance by May 30, 2024. Please include in that letter each item number and explain in detail how you corrected each violation and what plan will be implemented to prevent these violations from occurring again. Please sign the letter, include your facility name, ID number, visit date and mail the letter to my mailing address below or email the letter to me at dinah.brown@dhhs.nc.gov Dinah Brown Child Care Consultant P.O. Box 6373 Hickory, NC 28601 Failure to correct the violations and send the written statement by the due date listed above will result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you have any concerns with today’s visit, please contact me or my supervisor Tammy McGalliard at tammy.mcgalliard@dhhs.nc.gov If I can be of assistance in the future, please feel free to contact me at 828-231-2311or e-mail dinah.brown@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0302 · Violation

Name of Operation: LOWER CREEK WRAP AROUND Facility ID: 14000295 Consultant: BETH ARCHER Operation Type: Center Case Number: Visit Date: 1/8/2024 Number Present: 38 Completed Date: 1/8/2024 Age: From 5 To 11 Total Minutes: 120 Time In: 02:15 PM Time Out: 04:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced annual compliance visit was to monitor your compliance with all applicable child care requirements, including health and safety. Upon arrival you, Sue Hamby, Administrator, assisted me with the visit. A checklist was used to note the requirements I monitored today. Your program currently operates with a five star license effective July 24, 2017. The permit restrictions were in compliance including 1st shift, school age, meets enhanced ratios, meets enhanced space, meets enhanced ratios minus one and playground doesn’t meet childcare standards. A walk-through of the facility was completed today, all indoor and outdoor areas were monitored. You conducted the walkthrough of the facility with me. I observed children in both the indoor and outdoor learning environments and found supervision and staff/child ratios in compliance. Children throughout the facility were participating in group time, free play in activity areas, and outdoor gross motor time. The center's compliance history was at 92% prior to today’s visit. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. A sample of five children’s files were reviewed. One new staff file was reviewed. A sample of one existing staff file was reviewed. The most recent sanitation inspection for your facility was conducted on December 6, 2023. A superior sanitation classification was issued with four demerits. The most recent fire inspection for your facility was conducted on September 15, 2023. The facility was approved for day time care. The following violation(s) were observed and discussed with you today: Violation Number Comment Rule 104 Center has not passed required sanitation inspection and received an approved or superior rating. A sanitation inspection was completed 8/30/22. The next sanitation inspection was completed 12/6/23. 10A NCAC 09 .0304(b) 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review.On 12/4/23, one child was not signed out. On 12/5/23, one child was not signed out. On 12/6/23, one child was not signed out. On 12/7/23, four children were not signed out. On 12/8/23, nineteen children were not signed out. On 12/11/23, two children were not signed out. On 12/13/23, four children were not signed out. One 12/18/23, one child was not signed out. On 12/19/23, two children were not signed out. 10A NCAC 09 .0302(d)(4) 852 Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. One incident report completed on 9/8/23 did not have the type of injury, the piece of equipment involved, or the cause of the injury completed on the report. .0802 (e) The violation(s) documented must be corrected immediately. On or before January 22, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. The Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Mail or email the information to: Beth Archer Child Care Consultant P.O. Box 64 Rutherfordton, NC 28139 (828)748-7893 beth.archer@dhhs.nc.gov Technical assistance on violations was reviewed with you. Areas discussed included: Sanitation: Each center must pass a required sanitation inspection and received an approved or superior rating annually. Last year’s inspection was completed 8/30/22. This year’s inspection was completed 12/6/23. The inspection has now been completed. This violation was corrected at visit. 10A NCAC 09.0304(b) Arrival and Departure: Specific arrival and departure times are needed to ensure safe tracking of the children. I suggested that a designated staff person check sign in and out records at least twice daily for accuracy. 10A NCAC 09 .0302(d)(4) Incident Report: An Incident report must be completed each time a child is injured and must include all the information required in rule. The form must be signed by the parent and maintained in the child’s file. 10A NCAC 09 .0802(e ). We discussed that it is important to complete all boxes on the incident report. Use the “other” box to write information that may not be listed on the form’s checklist Consultation or other topics discussed today: Qualifying letters are now valid for five (5) years from the date of issue. Please begin the criminal background re-check at least two (2) months prior to the expiration of the current qualifying letter. Resuming Star Rated License Reassessment Information: As a reminder your facility is in cohort 1 for resuming the star rated license reassessment. Your child care program’s prep year will begin on July 1, 2023, through June 30, 2024. Your child care program’s reassessment year will begin on July 1, 2024, through June 30, 2025. For more information, please visit the DCDEE website under the providers tab. The link is https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/Resuming-StarRated-License. We discussed information pertaining to COVID-19. Here is the link for the current resources and information regarding COVID-19. https://covid19.ncdhhs.gov/materials-and-resources/materials-about-covid-19-symptoms-and-treatment Moodle Support: The Division offers early childhood professionals a wide range of professional development opportunities through our online learning platform Moodle. As we continue expanding our training offerings, DCDEE has established a new email address and phone number for Moodle support. To get help with Moodle, email at DCDEE_Moodle_Support@dhhs.nc.gov or call (919) 814-6326. The Healthy Social Behavior Project is offering technical assistance with challenging behaviors to programs. Please see the link below for more information. Website Link: https://www.childcareresourcesinc.org/challenging-behaviors-helpline To speak to a Healthy Social Behavior Specialist, please contact the helpline at 1-888-600-1685 Option 1. For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ . This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the "What's New" tab for important updates impacting child care in North Carolina. At the completion of the visit, this visit summary was reviewed and a copy was emailed to you for your records. Thank you for your time today. If you have any questions about today’s visit, please contact me or my supervisor, Tammy McGalliard, Tammy.McGalliard@dhhs.nc.gov . If I can be of further assistance, you may contact me at: Beth Archer Child Care Consultant P.O. Box 64 Rutherfordton, NC 28139 (828)748-7893 beth.archer@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0304 · Violation

Name of Operation: LOWER CREEK WRAP AROUND Facility ID: 14000295 Consultant: BETH ARCHER Operation Type: Center Case Number: Visit Date: 1/8/2024 Number Present: 38 Completed Date: 1/8/2024 Age: From 5 To 11 Total Minutes: 120 Time In: 02:15 PM Time Out: 04:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced annual compliance visit was to monitor your compliance with all applicable child care requirements, including health and safety. Upon arrival you, Sue Hamby, Administrator, assisted me with the visit. A checklist was used to note the requirements I monitored today. Your program currently operates with a five star license effective July 24, 2017. The permit restrictions were in compliance including 1st shift, school age, meets enhanced ratios, meets enhanced space, meets enhanced ratios minus one and playground doesn’t meet childcare standards. A walk-through of the facility was completed today, all indoor and outdoor areas were monitored. You conducted the walkthrough of the facility with me. I observed children in both the indoor and outdoor learning environments and found supervision and staff/child ratios in compliance. Children throughout the facility were participating in group time, free play in activity areas, and outdoor gross motor time. The center's compliance history was at 92% prior to today’s visit. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. A sample of five children’s files were reviewed. One new staff file was reviewed. A sample of one existing staff file was reviewed. The most recent sanitation inspection for your facility was conducted on December 6, 2023. A superior sanitation classification was issued with four demerits. The most recent fire inspection for your facility was conducted on September 15, 2023. The facility was approved for day time care. The following violation(s) were observed and discussed with you today: Violation Number Comment Rule 104 Center has not passed required sanitation inspection and received an approved or superior rating. A sanitation inspection was completed 8/30/22. The next sanitation inspection was completed 12/6/23. 10A NCAC 09 .0304(b) 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review.On 12/4/23, one child was not signed out. On 12/5/23, one child was not signed out. On 12/6/23, one child was not signed out. On 12/7/23, four children were not signed out. On 12/8/23, nineteen children were not signed out. On 12/11/23, two children were not signed out. On 12/13/23, four children were not signed out. One 12/18/23, one child was not signed out. On 12/19/23, two children were not signed out. 10A NCAC 09 .0302(d)(4) 852 Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. One incident report completed on 9/8/23 did not have the type of injury, the piece of equipment involved, or the cause of the injury completed on the report. .0802 (e) The violation(s) documented must be corrected immediately. On or before January 22, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. The Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Mail or email the information to: Beth Archer Child Care Consultant P.O. Box 64 Rutherfordton, NC 28139 (828)748-7893 beth.archer@dhhs.nc.gov Technical assistance on violations was reviewed with you. Areas discussed included: Sanitation: Each center must pass a required sanitation inspection and received an approved or superior rating annually. Last year’s inspection was completed 8/30/22. This year’s inspection was completed 12/6/23. The inspection has now been completed. This violation was corrected at visit. 10A NCAC 09.0304(b) Arrival and Departure: Specific arrival and departure times are needed to ensure safe tracking of the children. I suggested that a designated staff person check sign in and out records at least twice daily for accuracy. 10A NCAC 09 .0302(d)(4) Incident Report: An Incident report must be completed each time a child is injured and must include all the information required in rule. The form must be signed by the parent and maintained in the child’s file. 10A NCAC 09 .0802(e ). We discussed that it is important to complete all boxes on the incident report. Use the “other” box to write information that may not be listed on the form’s checklist Consultation or other topics discussed today: Qualifying letters are now valid for five (5) years from the date of issue. Please begin the criminal background re-check at least two (2) months prior to the expiration of the current qualifying letter. Resuming Star Rated License Reassessment Information: As a reminder your facility is in cohort 1 for resuming the star rated license reassessment. Your child care program’s prep year will begin on July 1, 2023, through June 30, 2024. Your child care program’s reassessment year will begin on July 1, 2024, through June 30, 2025. For more information, please visit the DCDEE website under the providers tab. The link is https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/Resuming-StarRated-License. We discussed information pertaining to COVID-19. Here is the link for the current resources and information regarding COVID-19. https://covid19.ncdhhs.gov/materials-and-resources/materials-about-covid-19-symptoms-and-treatment Moodle Support: The Division offers early childhood professionals a wide range of professional development opportunities through our online learning platform Moodle. As we continue expanding our training offerings, DCDEE has established a new email address and phone number for Moodle support. To get help with Moodle, email at DCDEE_Moodle_Support@dhhs.nc.gov or call (919) 814-6326. The Healthy Social Behavior Project is offering technical assistance with challenging behaviors to programs. Please see the link below for more information. Website Link: https://www.childcareresourcesinc.org/challenging-behaviors-helpline To speak to a Healthy Social Behavior Specialist, please contact the helpline at 1-888-600-1685 Option 1. For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ . This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the "What's New" tab for important updates impacting child care in North Carolina. At the completion of the visit, this visit summary was reviewed and a copy was emailed to you for your records. Thank you for your time today. If you have any questions about today’s visit, please contact me or my supervisor, Tammy McGalliard, Tammy.McGalliard@dhhs.nc.gov . If I can be of further assistance, you may contact me at: Beth Archer Child Care Consultant P.O. Box 64 Rutherfordton, NC 28139 (828)748-7893 beth.archer@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0802 · Violation

Name of Operation: LOWER CREEK WRAP AROUND Facility ID: 14000295 Consultant: BETH ARCHER Operation Type: Center Case Number: Visit Date: 1/8/2024 Number Present: 38 Completed Date: 1/8/2024 Age: From 5 To 11 Total Minutes: 120 Time In: 02:15 PM Time Out: 04:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced annual compliance visit was to monitor your compliance with all applicable child care requirements, including health and safety. Upon arrival you, Sue Hamby, Administrator, assisted me with the visit. A checklist was used to note the requirements I monitored today. Your program currently operates with a five star license effective July 24, 2017. The permit restrictions were in compliance including 1st shift, school age, meets enhanced ratios, meets enhanced space, meets enhanced ratios minus one and playground doesn’t meet childcare standards. A walk-through of the facility was completed today, all indoor and outdoor areas were monitored. You conducted the walkthrough of the facility with me. I observed children in both the indoor and outdoor learning environments and found supervision and staff/child ratios in compliance. Children throughout the facility were participating in group time, free play in activity areas, and outdoor gross motor time. The center's compliance history was at 92% prior to today’s visit. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. A sample of five children’s files were reviewed. One new staff file was reviewed. A sample of one existing staff file was reviewed. The most recent sanitation inspection for your facility was conducted on December 6, 2023. A superior sanitation classification was issued with four demerits. The most recent fire inspection for your facility was conducted on September 15, 2023. The facility was approved for day time care. The following violation(s) were observed and discussed with you today: Violation Number Comment Rule 104 Center has not passed required sanitation inspection and received an approved or superior rating. A sanitation inspection was completed 8/30/22. The next sanitation inspection was completed 12/6/23. 10A NCAC 09 .0304(b) 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review.On 12/4/23, one child was not signed out. On 12/5/23, one child was not signed out. On 12/6/23, one child was not signed out. On 12/7/23, four children were not signed out. On 12/8/23, nineteen children were not signed out. On 12/11/23, two children were not signed out. On 12/13/23, four children were not signed out. One 12/18/23, one child was not signed out. On 12/19/23, two children were not signed out. 10A NCAC 09 .0302(d)(4) 852 Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. One incident report completed on 9/8/23 did not have the type of injury, the piece of equipment involved, or the cause of the injury completed on the report. .0802 (e) The violation(s) documented must be corrected immediately. On or before January 22, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. The Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Mail or email the information to: Beth Archer Child Care Consultant P.O. Box 64 Rutherfordton, NC 28139 (828)748-7893 beth.archer@dhhs.nc.gov Technical assistance on violations was reviewed with you. Areas discussed included: Sanitation: Each center must pass a required sanitation inspection and received an approved or superior rating annually. Last year’s inspection was completed 8/30/22. This year’s inspection was completed 12/6/23. The inspection has now been completed. This violation was corrected at visit. 10A NCAC 09.0304(b) Arrival and Departure: Specific arrival and departure times are needed to ensure safe tracking of the children. I suggested that a designated staff person check sign in and out records at least twice daily for accuracy. 10A NCAC 09 .0302(d)(4) Incident Report: An Incident report must be completed each time a child is injured and must include all the information required in rule. The form must be signed by the parent and maintained in the child’s file. 10A NCAC 09 .0802(e ). We discussed that it is important to complete all boxes on the incident report. Use the “other” box to write information that may not be listed on the form’s checklist Consultation or other topics discussed today: Qualifying letters are now valid for five (5) years from the date of issue. Please begin the criminal background re-check at least two (2) months prior to the expiration of the current qualifying letter. Resuming Star Rated License Reassessment Information: As a reminder your facility is in cohort 1 for resuming the star rated license reassessment. Your child care program’s prep year will begin on July 1, 2023, through June 30, 2024. Your child care program’s reassessment year will begin on July 1, 2024, through June 30, 2025. For more information, please visit the DCDEE website under the providers tab. The link is https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/Resuming-StarRated-License. We discussed information pertaining to COVID-19. Here is the link for the current resources and information regarding COVID-19. https://covid19.ncdhhs.gov/materials-and-resources/materials-about-covid-19-symptoms-and-treatment Moodle Support: The Division offers early childhood professionals a wide range of professional development opportunities through our online learning platform Moodle. As we continue expanding our training offerings, DCDEE has established a new email address and phone number for Moodle support. To get help with Moodle, email at DCDEE_Moodle_Support@dhhs.nc.gov or call (919) 814-6326. The Healthy Social Behavior Project is offering technical assistance with challenging behaviors to programs. Please see the link below for more information. Website Link: https://www.childcareresourcesinc.org/challenging-behaviors-helpline To speak to a Healthy Social Behavior Specialist, please contact the helpline at 1-888-600-1685 Option 1. For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ . This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the "What's New" tab for important updates impacting child care in North Carolina. At the completion of the visit, this visit summary was reviewed and a copy was emailed to you for your records. Thank you for your time today. If you have any questions about today’s visit, please contact me or my supervisor, Tammy McGalliard, Tammy.McGalliard@dhhs.nc.gov . If I can be of further assistance, you may contact me at: Beth Archer Child Care Consultant P.O. Box 64 Rutherfordton, NC 28139 (828)748-7893 beth.archer@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09.0304 · Violation

Name of Operation: LOWER CREEK WRAP AROUND Facility ID: 14000295 Consultant: BETH ARCHER Operation Type: Center Case Number: Visit Date: 1/8/2024 Number Present: 38 Completed Date: 1/8/2024 Age: From 5 To 11 Total Minutes: 120 Time In: 02:15 PM Time Out: 04:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced annual compliance visit was to monitor your compliance with all applicable child care requirements, including health and safety. Upon arrival you, Sue Hamby, Administrator, assisted me with the visit. A checklist was used to note the requirements I monitored today. Your program currently operates with a five star license effective July 24, 2017. The permit restrictions were in compliance including 1st shift, school age, meets enhanced ratios, meets enhanced space, meets enhanced ratios minus one and playground doesn’t meet childcare standards. A walk-through of the facility was completed today, all indoor and outdoor areas were monitored. You conducted the walkthrough of the facility with me. I observed children in both the indoor and outdoor learning environments and found supervision and staff/child ratios in compliance. Children throughout the facility were participating in group time, free play in activity areas, and outdoor gross motor time. The center's compliance history was at 92% prior to today’s visit. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. A sample of five children’s files were reviewed. One new staff file was reviewed. A sample of one existing staff file was reviewed. The most recent sanitation inspection for your facility was conducted on December 6, 2023. A superior sanitation classification was issued with four demerits. The most recent fire inspection for your facility was conducted on September 15, 2023. The facility was approved for day time care. The following violation(s) were observed and discussed with you today: Violation Number Comment Rule 104 Center has not passed required sanitation inspection and received an approved or superior rating. A sanitation inspection was completed 8/30/22. The next sanitation inspection was completed 12/6/23. 10A NCAC 09 .0304(b) 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review.On 12/4/23, one child was not signed out. On 12/5/23, one child was not signed out. On 12/6/23, one child was not signed out. On 12/7/23, four children were not signed out. On 12/8/23, nineteen children were not signed out. On 12/11/23, two children were not signed out. On 12/13/23, four children were not signed out. One 12/18/23, one child was not signed out. On 12/19/23, two children were not signed out. 10A NCAC 09 .0302(d)(4) 852 Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. One incident report completed on 9/8/23 did not have the type of injury, the piece of equipment involved, or the cause of the injury completed on the report. .0802 (e) The violation(s) documented must be corrected immediately. On or before January 22, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. The Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Mail or email the information to: Beth Archer Child Care Consultant P.O. Box 64 Rutherfordton, NC 28139 (828)748-7893 beth.archer@dhhs.nc.gov Technical assistance on violations was reviewed with you. Areas discussed included: Sanitation: Each center must pass a required sanitation inspection and received an approved or superior rating annually. Last year’s inspection was completed 8/30/22. This year’s inspection was completed 12/6/23. The inspection has now been completed. This violation was corrected at visit. 10A NCAC 09.0304(b) Arrival and Departure: Specific arrival and departure times are needed to ensure safe tracking of the children. I suggested that a designated staff person check sign in and out records at least twice daily for accuracy. 10A NCAC 09 .0302(d)(4) Incident Report: An Incident report must be completed each time a child is injured and must include all the information required in rule. The form must be signed by the parent and maintained in the child’s file. 10A NCAC 09 .0802(e ). We discussed that it is important to complete all boxes on the incident report. Use the “other” box to write information that may not be listed on the form’s checklist Consultation or other topics discussed today: Qualifying letters are now valid for five (5) years from the date of issue. Please begin the criminal background re-check at least two (2) months prior to the expiration of the current qualifying letter. Resuming Star Rated License Reassessment Information: As a reminder your facility is in cohort 1 for resuming the star rated license reassessment. Your child care program’s prep year will begin on July 1, 2023, through June 30, 2024. Your child care program’s reassessment year will begin on July 1, 2024, through June 30, 2025. For more information, please visit the DCDEE website under the providers tab. The link is https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/Resuming-StarRated-License. We discussed information pertaining to COVID-19. Here is the link for the current resources and information regarding COVID-19. https://covid19.ncdhhs.gov/materials-and-resources/materials-about-covid-19-symptoms-and-treatment Moodle Support: The Division offers early childhood professionals a wide range of professional development opportunities through our online learning platform Moodle. As we continue expanding our training offerings, DCDEE has established a new email address and phone number for Moodle support. To get help with Moodle, email at DCDEE_Moodle_Support@dhhs.nc.gov or call (919) 814-6326. The Healthy Social Behavior Project is offering technical assistance with challenging behaviors to programs. Please see the link below for more information. Website Link: https://www.childcareresourcesinc.org/challenging-behaviors-helpline To speak to a Healthy Social Behavior Specialist, please contact the helpline at 1-888-600-1685 Option 1. For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ . This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the "What's New" tab for important updates impacting child care in North Carolina. At the completion of the visit, this visit summary was reviewed and a copy was emailed to you for your records. Thank you for your time today. If you have any questions about today’s visit, please contact me or my supervisor, Tammy McGalliard, Tammy.McGalliard@dhhs.nc.gov . If I can be of further assistance, you may contact me at: Beth Archer Child Care Consultant P.O. Box 64 Rutherfordton, NC 28139 (828)748-7893 beth.archer@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: LOWER CREEK WRAP AROUND Facility ID: 14000295 Consultant: BETH ARCHER Operation Type: Center Case Number: Visit Date: 1/8/2024 Number Present: 38 Completed Date: 1/8/2024 Age: From 5 To 11 Total Minutes: 120 Time In: 02:15 PM Time Out: 04:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced annual compliance visit was to monitor your compliance with all applicable child care requirements, including health and safety. Upon arrival you, Sue Hamby, Administrator, assisted me with the visit. A checklist was used to note the requirements I monitored today. Your program currently operates with a five star license effective July 24, 2017. The permit restrictions were in compliance including 1st shift, school age, meets enhanced ratios, meets enhanced space, meets enhanced ratios minus one and playground doesn’t meet childcare standards. A walk-through of the facility was completed today, all indoor and outdoor areas were monitored. You conducted the walkthrough of the facility with me. I observed children in both the indoor and outdoor learning environments and found supervision and staff/child ratios in compliance. Children throughout the facility were participating in group time, free play in activity areas, and outdoor gross motor time. The center's compliance history was at 92% prior to today’s visit. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. A sample of five children’s files were reviewed. One new staff file was reviewed. A sample of one existing staff file was reviewed. The most recent sanitation inspection for your facility was conducted on December 6, 2023. A superior sanitation classification was issued with four demerits. The most recent fire inspection for your facility was conducted on September 15, 2023. The facility was approved for day time care. The following violation(s) were observed and discussed with you today: Violation Number Comment Rule 104 Center has not passed required sanitation inspection and received an approved or superior rating. A sanitation inspection was completed 8/30/22. The next sanitation inspection was completed 12/6/23. 10A NCAC 09 .0304(b) 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review.On 12/4/23, one child was not signed out. On 12/5/23, one child was not signed out. On 12/6/23, one child was not signed out. On 12/7/23, four children were not signed out. On 12/8/23, nineteen children were not signed out. On 12/11/23, two children were not signed out. On 12/13/23, four children were not signed out. One 12/18/23, one child was not signed out. On 12/19/23, two children were not signed out. 10A NCAC 09 .0302(d)(4) 852 Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. One incident report completed on 9/8/23 did not have the type of injury, the piece of equipment involved, or the cause of the injury completed on the report. .0802 (e) The violation(s) documented must be corrected immediately. On or before January 22, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. The Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Mail or email the information to: Beth Archer Child Care Consultant P.O. Box 64 Rutherfordton, NC 28139 (828)748-7893 beth.archer@dhhs.nc.gov Technical assistance on violations was reviewed with you. Areas discussed included: Sanitation: Each center must pass a required sanitation inspection and received an approved or superior rating annually. Last year’s inspection was completed 8/30/22. This year’s inspection was completed 12/6/23. The inspection has now been completed. This violation was corrected at visit. 10A NCAC 09.0304(b) Arrival and Departure: Specific arrival and departure times are needed to ensure safe tracking of the children. I suggested that a designated staff person check sign in and out records at least twice daily for accuracy. 10A NCAC 09 .0302(d)(4) Incident Report: An Incident report must be completed each time a child is injured and must include all the information required in rule. The form must be signed by the parent and maintained in the child’s file. 10A NCAC 09 .0802(e ). We discussed that it is important to complete all boxes on the incident report. Use the “other” box to write information that may not be listed on the form’s checklist Consultation or other topics discussed today: Qualifying letters are now valid for five (5) years from the date of issue. Please begin the criminal background re-check at least two (2) months prior to the expiration of the current qualifying letter. Resuming Star Rated License Reassessment Information: As a reminder your facility is in cohort 1 for resuming the star rated license reassessment. Your child care program’s prep year will begin on July 1, 2023, through June 30, 2024. Your child care program’s reassessment year will begin on July 1, 2024, through June 30, 2025. For more information, please visit the DCDEE website under the providers tab. The link is https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/Resuming-StarRated-License. We discussed information pertaining to COVID-19. Here is the link for the current resources and information regarding COVID-19. https://covid19.ncdhhs.gov/materials-and-resources/materials-about-covid-19-symptoms-and-treatment Moodle Support: The Division offers early childhood professionals a wide range of professional development opportunities through our online learning platform Moodle. As we continue expanding our training offerings, DCDEE has established a new email address and phone number for Moodle support. To get help with Moodle, email at DCDEE_Moodle_Support@dhhs.nc.gov or call (919) 814-6326. The Healthy Social Behavior Project is offering technical assistance with challenging behaviors to programs. Please see the link below for more information. Website Link: https://www.childcareresourcesinc.org/challenging-behaviors-helpline To speak to a Healthy Social Behavior Specialist, please contact the helpline at 1-888-600-1685 Option 1. For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ . This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the "What's New" tab for important updates impacting child care in North Carolina. At the completion of the visit, this visit summary was reviewed and a copy was emailed to you for your records. Thank you for your time today. If you have any questions about today’s visit, please contact me or my supervisor, Tammy McGalliard, Tammy.McGalliard@dhhs.nc.gov . If I can be of further assistance, you may contact me at: Beth Archer Child Care Consultant P.O. Box 64 Rutherfordton, NC 28139 (828)748-7893 beth.archer@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times