Davenport Wraparound

10A NCAC 09 .0302 · Violation

Name of Operation: DAVENPORT WRAPAROUND Facility ID: 14000390 Consultant: DINAH BROWN Operation Type: Center Case Number: Visit Date: 5/21/2026 Number Present: 31 Completed Date: 5/21/2026 Age: From 5 To 11 Total Minutes: 225 Time In: 03:15 PM Time Out: 07:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. You, Jennie Chase, Group Leader, assisted with today’s visit. A walk-through of the facility was completed today, all licensed and approved space was monitored. I observed children in the indoor learning environment and found supervision and staff/child ratios to be in compliance. Children throughout the facility were participating in routines, snack, free play, and departure during the visit. You received the results of your most recent lead water testing showing no levels of lead above the allowed amount, on January 10, 2024. Per the facility data on the Clean Classrooms for Carolina Kids website, your facility is exempt from lead-based paint and asbestos testing. Emergency Drills: The most recent fire drills were conducted on January 8, 2026, and April 30, 2026. The most recent emergency drill was conducted on March 4, 2026. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Playground Safety, ITS-SIDS, Special Training, and Criminal Background Checks. Three new staff members have been hired since the last visit. The following violations were observed/documented during the visit: Violation Number Comment Rule 125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. On April 28, 2026, one child was not signed out. On May 8, 2026, one child was not signed in and thirteen children were not signed out. On May 15, 2026, four children were not signed in and seven children were not signed out. On May 20, 2026, Five children were not signed in and six children were not signed out. 10A NCAC 09 .0302(d)(4) 805 Fire drills were not practiced monthly and/or the drill record was incomplete. Fire drills were documented to have taken place on January 8, 2026, and again on April 30, 2026. .0604(t); .0302(d)(5) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. One staff member employed on February 11, 2025, did not have documentation of at least sixteen (16) hours of orientation within the first six (6) weeks of employment. .1101(a) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. One staff member employed on February 11, 2026, did not have documentation of six (6) clock hours of training in required topic areas within the first two weeks of employment. .1101(a)(b) The violation(s) documented must be corrected immediately. On or before June 4, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected, and how compliance will be maintained in the future. Include the violation item number, statement of compliance, date of the visit, and license ID number in the letter. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, it may be considered falsification of information. If sufficient information is not received by the due date, an unannounced follow-up visit may be conducted. The Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Please send your letter to dinah.brown@dhhs.nc.gov. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Prior to today's visit, your program maintained a compliance history of 90%. Please note any violations cited during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Technical assistance was provided on the following: Arrival/Departure Records: Keep daily records of arrival and departure times for children enrolled at the center. This can be completed by parents, teachers, or both. I suggested you discuss the importance of signing children in and out of the facility each day with parents. I also suggested you remind staff members to sign children in and out in the event that the parent fails to do so. Staff Orientation/Training: Each center shall ensure that each new employee who is expected to have contact with children receives 16 hours of on-site orientation within the first six weeks of employment. As part of this orientation, each new employee shall complete six hours of orientation within the first two weeks of employment on required topics. Please continue to use the new staff Orientation Form found on the DCDEE website. I suggested you create an orientation schedule, including dates and times to review each orientation topic area, for all new staff members on their first day of employment to ensure each new employee’s orientation is completed within the required timeframes. I reminded you to document the date, hours and provider of each review section on the orientation form immediately after the review is conducted to ensure the orientation review is documented. I suggested that you complete 6 hours of new staff orientation on the staff member’s first day of employment, prior to working in a classroom. If possible, complete the remaining 10 hours of orientation within the first week of employment to ensure each new staff member is aware of policies and procedures and to ensure compliance with this requirement. Keep in mind, it is impossible for staff to complete all orientation within one day as sixteen hours of training is required. Fire Drills: Fire drills must be conducted at least once a month and documented on a fire drill log. I suggested that you immediately document the drill on the fire drill log after the drill is conducted. Fire drills should be conducted at different times each month for each group of children. As a reminder, the alarm system must be used when conducting the drill. Consultation As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. I encouraged you to visit the QRIS Modernization website to review information regarding the changes to the rated license process. Information on the three (3) pathway options, as well as links to upcoming webinars may be found on the DCDEE QRIS Modernization website: https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization. Please ensure all staff members have a WORKS account, that all transcripts have been submitted, and all WORKS accounts are up to date. DCDEE Website Link to the QRIS Modernization page: https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization DCDEE Provider Documents and Forms: https://ncchildcare.ncdhhs.gov/Provider/Provider-Documents-and-Forms Caring for Children: https://childcareta.acf.hhs.gov/cfoc#:~:text=CFOC%20Home,Supervision%20of%20ChildrenI For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ . This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the "What's New" tab for important updates impacting child care in North Carolina. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Dinah Brown, Child Care Consultant, (828)-231-2311, dinah.brown@dhhs.nc.gov or Tammy McGalliard, Licensing Supervisor, (828)-872-0718, tammy.mcgalliard@dhhs.nc.gov if you have questions. Thank you for your time and assistance today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: DAVENPORT WRAPAROUND Facility ID: 14000390 Consultant: DINAH BROWN Operation Type: Center Case Number: Visit Date: 5/21/2026 Number Present: 31 Completed Date: 5/21/2026 Age: From 5 To 11 Total Minutes: 225 Time In: 03:15 PM Time Out: 07:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. You, Jennie Chase, Group Leader, assisted with today’s visit. A walk-through of the facility was completed today, all licensed and approved space was monitored. I observed children in the indoor learning environment and found supervision and staff/child ratios to be in compliance. Children throughout the facility were participating in routines, snack, free play, and departure during the visit. You received the results of your most recent lead water testing showing no levels of lead above the allowed amount, on January 10, 2024. Per the facility data on the Clean Classrooms for Carolina Kids website, your facility is exempt from lead-based paint and asbestos testing. Emergency Drills: The most recent fire drills were conducted on January 8, 2026, and April 30, 2026. The most recent emergency drill was conducted on March 4, 2026. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Playground Safety, ITS-SIDS, Special Training, and Criminal Background Checks. Three new staff members have been hired since the last visit. The following violations were observed/documented during the visit: Violation Number Comment Rule 125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. On April 28, 2026, one child was not signed out. On May 8, 2026, one child was not signed in and thirteen children were not signed out. On May 15, 2026, four children were not signed in and seven children were not signed out. On May 20, 2026, Five children were not signed in and six children were not signed out. 10A NCAC 09 .0302(d)(4) 805 Fire drills were not practiced monthly and/or the drill record was incomplete. Fire drills were documented to have taken place on January 8, 2026, and again on April 30, 2026. .0604(t); .0302(d)(5) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. One staff member employed on February 11, 2025, did not have documentation of at least sixteen (16) hours of orientation within the first six (6) weeks of employment. .1101(a) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. One staff member employed on February 11, 2026, did not have documentation of six (6) clock hours of training in required topic areas within the first two weeks of employment. .1101(a)(b) The violation(s) documented must be corrected immediately. On or before June 4, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected, and how compliance will be maintained in the future. Include the violation item number, statement of compliance, date of the visit, and license ID number in the letter. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, it may be considered falsification of information. If sufficient information is not received by the due date, an unannounced follow-up visit may be conducted. The Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Please send your letter to dinah.brown@dhhs.nc.gov. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Prior to today's visit, your program maintained a compliance history of 90%. Please note any violations cited during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Technical assistance was provided on the following: Arrival/Departure Records: Keep daily records of arrival and departure times for children enrolled at the center. This can be completed by parents, teachers, or both. I suggested you discuss the importance of signing children in and out of the facility each day with parents. I also suggested you remind staff members to sign children in and out in the event that the parent fails to do so. Staff Orientation/Training: Each center shall ensure that each new employee who is expected to have contact with children receives 16 hours of on-site orientation within the first six weeks of employment. As part of this orientation, each new employee shall complete six hours of orientation within the first two weeks of employment on required topics. Please continue to use the new staff Orientation Form found on the DCDEE website. I suggested you create an orientation schedule, including dates and times to review each orientation topic area, for all new staff members on their first day of employment to ensure each new employee’s orientation is completed within the required timeframes. I reminded you to document the date, hours and provider of each review section on the orientation form immediately after the review is conducted to ensure the orientation review is documented. I suggested that you complete 6 hours of new staff orientation on the staff member’s first day of employment, prior to working in a classroom. If possible, complete the remaining 10 hours of orientation within the first week of employment to ensure each new staff member is aware of policies and procedures and to ensure compliance with this requirement. Keep in mind, it is impossible for staff to complete all orientation within one day as sixteen hours of training is required. Fire Drills: Fire drills must be conducted at least once a month and documented on a fire drill log. I suggested that you immediately document the drill on the fire drill log after the drill is conducted. Fire drills should be conducted at different times each month for each group of children. As a reminder, the alarm system must be used when conducting the drill. Consultation As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. I encouraged you to visit the QRIS Modernization website to review information regarding the changes to the rated license process. Information on the three (3) pathway options, as well as links to upcoming webinars may be found on the DCDEE QRIS Modernization website: https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization. Please ensure all staff members have a WORKS account, that all transcripts have been submitted, and all WORKS accounts are up to date. DCDEE Website Link to the QRIS Modernization page: https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization DCDEE Provider Documents and Forms: https://ncchildcare.ncdhhs.gov/Provider/Provider-Documents-and-Forms Caring for Children: https://childcareta.acf.hhs.gov/cfoc#:~:text=CFOC%20Home,Supervision%20of%20ChildrenI For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ . This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the "What's New" tab for important updates impacting child care in North Carolina. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Dinah Brown, Child Care Consultant, (828)-231-2311, dinah.brown@dhhs.nc.gov or Tammy McGalliard, Licensing Supervisor, (828)-872-0718, tammy.mcgalliard@dhhs.nc.gov if you have questions. Thank you for your time and assistance today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0302 · Violation

Name of Operation: DAVENPORT WRAPAROUND Facility ID: 14000390 Consultant: DINAH BROWN Operation Type: Center Case Number: Visit Date: 10/23/2025 Number Present: 29 Completed Date: 10/23/2025 Age: From 5 To 10 Total Minutes: 155 Time In: 01:55 PM Time Out: 04:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced annual compliance visit was to monitor your compliance with all applicable child care requirements, including health and safety. You, Ashley Andes, Director, assisted with today’s visit. Your program currently operates with a five-star license issued on November 29, 2024. The permit restrictions were in compliance including 1st shift, school age, meets enhanced ratios, meets enhanced space, meets enhanced ratios reduced by 1 and playground does not meet child care requirements. A walk-through of the facility was completed today, all indoor and outdoor areas were monitored. I observed children in the indoor learning environment. Children throughout the facility were participating in routines, free play, snack and departure during the visit. You received the results of your most recent lead water testing showing no levels of lead above the allowed amount, on January 10, 2024. Per the facility data on the Clean Classrooms for Carolina Kids website, your facility is exempt from lead-based paint and asbestos testing. Emergency Drills: The last fire drill documented was conducted on September 24, 2025. The last emergency drill documented was conducted on September 24, 2025. A checklist was used to note the requirements I monitored today. I reviewed the ABCMS Provider portal during the visit. I confirmed all current staff members are included in your facility portal. Files Reviewed: Three (3) children’s files were reviewed during the visit. One (1) new staff file and one (1) existing staff file were reviewed during the visit. One violation was observed/documented during today’s visit. Violation Number Comment Rule 125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. On September 25, 2025, one child was not signed out. On September 26, 2025, two children were not signed out. On September 29, 2025, two children were not signed out. On October 3, 2025, two children were not signed out. On October 13, 2025, one child was not signed out. On October 14, 2025, one child was not signed out. On October 20, 2025, one child was not signed out. 10A NCAC 09 .0302(d)(4) The violation(s) documented must be corrected immediately. On or before November 6, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected, and how compliance will be maintained in the future. Include the violation item number, statement of compliance, date of the visit, and license ID number in the letter. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, it may be considered falsification of information. If sufficient information is not received by the due date, an unannounced follow-up visit may be conducted. The Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Please send your letter to dinah.brown@dhhs.nc.gov. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Prior to today's visit, your program maintained a compliance history of 100%. Please note any violations cited during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Technical assistance was provided on the following: Arrival/Departure: I suggested that you designate one staff member to monitor the arrival and departure records at designated times each day to ensure all children have been signed in and signed out. Consultation: We discussed the QRIS Modernization and the Pathway to the Stars. We reviewed all three (3) pathways, as well as the Family and Community Engagement Standards. I encouraged you to visit the QRIS Modernization website to review information regarding the changes to the rated license process. Information on the three (3) pathway options, as well as links to upcoming webinars may be found on the DCDEE QRIS Modernization website: https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization. We discussed changes to the environmental rating scales and the implementation of the “3’s”. I encouraged you to visit the North Carolina Rated License Assessment Project website for more information regarding the 3’s, as well as webinars and training opportunities: https://ncrlap.org/Resources/pages/get-ready-for-3s/. I also suggested you reach out to Deirdre Sykes, your technical assistant with the Partnership for Children of Lincoln and Gaston Counties, to request technical assistance as you prepare to begin the rated license process. Additionally, please ensure all staff members have a WORKS account, that all transcripts have been submitted, and all WORKS accounts are up to date. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. Stay up to date with the Division of Child Development and Early Education by visiting www.ncchildcare.ncdhhs.gov. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the "What's New" tab for important updates impacting child care in North Carolina. Thank you for your time today. If you have any questions about today’s visit, please contact me or my supervisor, Tammy McGalliard, tammy.mcgalliard@dhhs.nc.gov. If I can be of further assistance, you may contact me at 828-231-2311. Dinah Brown PO Box 6373 Hickory, NC 28601 Dinah.brown@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: DAVENPORT WRAPAROUND Facility ID: 14000390 Consultant: DINAH BROWN Operation Type: Center Case Number: Visit Date: 10/23/2025 Number Present: 29 Completed Date: 10/23/2025 Age: From 5 To 10 Total Minutes: 155 Time In: 01:55 PM Time Out: 04:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced annual compliance visit was to monitor your compliance with all applicable child care requirements, including health and safety. You, Ashley Andes, Director, assisted with today’s visit. Your program currently operates with a five-star license issued on November 29, 2024. The permit restrictions were in compliance including 1st shift, school age, meets enhanced ratios, meets enhanced space, meets enhanced ratios reduced by 1 and playground does not meet child care requirements. A walk-through of the facility was completed today, all indoor and outdoor areas were monitored. I observed children in the indoor learning environment. Children throughout the facility were participating in routines, free play, snack and departure during the visit. You received the results of your most recent lead water testing showing no levels of lead above the allowed amount, on January 10, 2024. Per the facility data on the Clean Classrooms for Carolina Kids website, your facility is exempt from lead-based paint and asbestos testing. Emergency Drills: The last fire drill documented was conducted on September 24, 2025. The last emergency drill documented was conducted on September 24, 2025. A checklist was used to note the requirements I monitored today. I reviewed the ABCMS Provider portal during the visit. I confirmed all current staff members are included in your facility portal. Files Reviewed: Three (3) children’s files were reviewed during the visit. One (1) new staff file and one (1) existing staff file were reviewed during the visit. One violation was observed/documented during today’s visit. Violation Number Comment Rule 125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. On September 25, 2025, one child was not signed out. On September 26, 2025, two children were not signed out. On September 29, 2025, two children were not signed out. On October 3, 2025, two children were not signed out. On October 13, 2025, one child was not signed out. On October 14, 2025, one child was not signed out. On October 20, 2025, one child was not signed out. 10A NCAC 09 .0302(d)(4) The violation(s) documented must be corrected immediately. On or before November 6, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected, and how compliance will be maintained in the future. Include the violation item number, statement of compliance, date of the visit, and license ID number in the letter. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, it may be considered falsification of information. If sufficient information is not received by the due date, an unannounced follow-up visit may be conducted. The Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Please send your letter to dinah.brown@dhhs.nc.gov. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Prior to today's visit, your program maintained a compliance history of 100%. Please note any violations cited during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Technical assistance was provided on the following: Arrival/Departure: I suggested that you designate one staff member to monitor the arrival and departure records at designated times each day to ensure all children have been signed in and signed out. Consultation: We discussed the QRIS Modernization and the Pathway to the Stars. We reviewed all three (3) pathways, as well as the Family and Community Engagement Standards. I encouraged you to visit the QRIS Modernization website to review information regarding the changes to the rated license process. Information on the three (3) pathway options, as well as links to upcoming webinars may be found on the DCDEE QRIS Modernization website: https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization. We discussed changes to the environmental rating scales and the implementation of the “3’s”. I encouraged you to visit the North Carolina Rated License Assessment Project website for more information regarding the 3’s, as well as webinars and training opportunities: https://ncrlap.org/Resources/pages/get-ready-for-3s/. I also suggested you reach out to Deirdre Sykes, your technical assistant with the Partnership for Children of Lincoln and Gaston Counties, to request technical assistance as you prepare to begin the rated license process. Additionally, please ensure all staff members have a WORKS account, that all transcripts have been submitted, and all WORKS accounts are up to date. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. Stay up to date with the Division of Child Development and Early Education by visiting www.ncchildcare.ncdhhs.gov. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the "What's New" tab for important updates impacting child care in North Carolina. Thank you for your time today. If you have any questions about today’s visit, please contact me or my supervisor, Tammy McGalliard, tammy.mcgalliard@dhhs.nc.gov. If I can be of further assistance, you may contact me at 828-231-2311. Dinah Brown PO Box 6373 Hickory, NC 28601 Dinah.brown@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0302 · Violation

Name of Operation: DAVENPORT WRAPAROUND Facility ID: 14000390 Consultant: BETH ARCHER Operation Type: Center Case Number: Visit Date: 2/5/2024 Number Present: 35 Completed Date: 2/5/2024 Age: From 5 To 11 Total Minutes: 190 Time In: 02:15 PM Time Out: 05:25 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced annual compliance visit was to monitor your compliance with all applicable child care requirements, including health and safety. Upon arrival you, Ashley Andes, Program Coordinator, assisted me with the visit. Dinah Brown, Child Care Consultant accompanied me on the visit. A checklist was used to note the requirements I monitored today. Your program currently operates with a star license effective July 23, 2018. The permit restrictions were in compliance including 1st shift, school age, meets enhanced ratios, meets enhanced space, meets enhanced ratios minus one and playground does not meet child care playground safety standards. A walk-through of the facility was completed today, all indoor and outdoor areas were monitored. I observed children in both the indoor learning environments and found supervision in compliance. Children throughout the facility were participating in group activities and snack time. The center's compliance history was at 96% prior to today’s visit. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. A sample of four children’s files were reviewed. Three new staff files were reviewed. A sample of one existing staff file was reviewed. The last monthly fire drill was practiced on 1/31/24. The last shelter-in-place drill was practiced on 12/6/23. The most recent sanitation inspection for your facility was conducted on September 15, 2023. A superior sanitation classification was issued with three demerits. The most recent fire inspection for your facility was conducted on March 8, 2023. The facility was approved for day time care.) The following violation(s) were observed and discussed with you today: Violation Number Comment Rule 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. On 1/10/24, two children were not signed into care. 10A NCAC 09 .0302(d)(4) 1041 Prior to employment a Criminal Background Check was not completed. Staff member, A. Miller, employed 5/11/23, did not have an approved criminal background check at the time of the visit. G.S. 110-90.2(b) 1043 All staff records, except financial records, were not made available for review. No staff file was available for review for a staff member employed 5/11/23. G.S. 110-91( 9) 1756 Enhanced staff/child ratios and group sizes were not met. 1756 For four minutes, there were 35 children between the ages of 5 and 11 years old in the care of two staff members. 10A NCAC 09 .2818 1757 A valid qualification letter was not on file and available to review at the facility. No qualification letter was on file for staff member, A. Miller, employed 5/11/23, at the time of the visit. G.S. 110-90.2(b) & (d) & .2703(e) The violation(s) documented must be corrected immediately. On or before February 19, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. The Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Mail or email the information to: Beth Archer Child Care Consultant P.O. Box 64 Rutherfordton, NC 28139 (828)748-7893 beth.archer@dhhs.nc.gov Technical assistance on violations was reviewed with you. Areas discussed included: Arrival/Departure Records: Specific arrival and departure times are needed to ensure safe tracking of the children. I suggested that a designated staff person check sign in and out records at least twice daily for accuracy. You must document accurate time by including am and pm. 10A NCAC 09 .0302(d)(4) Staff Files: Staff files must be accessible and available for review including substitutes. The substitute file that is stored at another location must be available for review at this school. G.S. 110-91(9) Enhanced staff child/ratios: Enhanced staff/child ratios and group sizes must be maintained for the number and ages of children in care. 10A NCAC 09 .2818 Your program has a restriction that you maintain enhanced ratios minus one per age group. We discussed that plans need to be developed to have adequate staff available for all the operating hours of the program. The program has 38 enrolled children that may all be present the same hours/days of care. Criminal Background Check: A Criminal Background Check must be completed prior to employment. G.S. 110-90.2(b). Public school off site records allow for the criminal background verification to be kept off site, but this information must be available for review if requested. The staff member was hired 5/11/23 and did not have an approved criminal background check at the time of visit and therefore no qualifying no letter was on file for this staff member. Consultation or other topics discussed today: We discussed that the program is interested in completing a preparatory year environment rating scale. I encouraged you to confirm with the administrator and notify me when you are ready to request reassessment. Resuming Star Rated License Reassessment Information: As a reminder your facility is in cohort 1 for resuming the star rated license reassessment. Your child care program’s prep year will begin on July 1, 2023, through June 30, 2024.Your child care program’s reassessment year will begin on July 1, 2024, through June 30, 2025.For more information, please visit the DCDEE website under the providers tab. The link is https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/Resuming-StarRated-License Moodle Support: The Division offers early childhood professionals a wide range of professional development opportunities through our online learning platform Moodle. As we continue expanding our training offerings, DCDEE has established a new email address and phone number for Moodle support. To get help with Moodle, email at DCDEE_Moodle_Support@dhhs.nc.gov or call (919) 814-6326. The Healthy Social Behavior Project is offering technical assistance with challenging behaviors to programs. Please see the link below for more information. Website Link: https://www.childcareresourcesinc.org/challenging-behaviors-helpline To speak to a Healthy Social Behavior Specialist, please contact the helpline at 1-888-600-1685 Option 1. For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ . This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the "What's New" tab for important updates impacting child care in North Carolina. At the completion of the visit and due to connectivity issues, a hand written visit summary was prepared, reviewed and a copy given to you. This computer-generated visit summary was emailed to you for your records on February 6, 2024. Thank you for your time today. If you have any questions about today’s visit, please contact me or my supervisor, Tammy McGalliard, Tammy.McGalliard@dhhs.nc.gov. If I can be of further assistance, you may contact me at: Beth Archer Child Care Consultant P.O. Box 64 Rutherfordton, NC 28139 (828)748-7893 beth.archer@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .2818 · Violation

Name of Operation: DAVENPORT WRAPAROUND Facility ID: 14000390 Consultant: BETH ARCHER Operation Type: Center Case Number: Visit Date: 2/5/2024 Number Present: 35 Completed Date: 2/5/2024 Age: From 5 To 11 Total Minutes: 190 Time In: 02:15 PM Time Out: 05:25 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced annual compliance visit was to monitor your compliance with all applicable child care requirements, including health and safety. Upon arrival you, Ashley Andes, Program Coordinator, assisted me with the visit. Dinah Brown, Child Care Consultant accompanied me on the visit. A checklist was used to note the requirements I monitored today. Your program currently operates with a star license effective July 23, 2018. The permit restrictions were in compliance including 1st shift, school age, meets enhanced ratios, meets enhanced space, meets enhanced ratios minus one and playground does not meet child care playground safety standards. A walk-through of the facility was completed today, all indoor and outdoor areas were monitored. I observed children in both the indoor learning environments and found supervision in compliance. Children throughout the facility were participating in group activities and snack time. The center's compliance history was at 96% prior to today’s visit. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. A sample of four children’s files were reviewed. Three new staff files were reviewed. A sample of one existing staff file was reviewed. The last monthly fire drill was practiced on 1/31/24. The last shelter-in-place drill was practiced on 12/6/23. The most recent sanitation inspection for your facility was conducted on September 15, 2023. A superior sanitation classification was issued with three demerits. The most recent fire inspection for your facility was conducted on March 8, 2023. The facility was approved for day time care.) The following violation(s) were observed and discussed with you today: Violation Number Comment Rule 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. On 1/10/24, two children were not signed into care. 10A NCAC 09 .0302(d)(4) 1041 Prior to employment a Criminal Background Check was not completed. Staff member, A. Miller, employed 5/11/23, did not have an approved criminal background check at the time of the visit. G.S. 110-90.2(b) 1043 All staff records, except financial records, were not made available for review. No staff file was available for review for a staff member employed 5/11/23. G.S. 110-91( 9) 1756 Enhanced staff/child ratios and group sizes were not met. 1756 For four minutes, there were 35 children between the ages of 5 and 11 years old in the care of two staff members. 10A NCAC 09 .2818 1757 A valid qualification letter was not on file and available to review at the facility. No qualification letter was on file for staff member, A. Miller, employed 5/11/23, at the time of the visit. G.S. 110-90.2(b) & (d) & .2703(e) The violation(s) documented must be corrected immediately. On or before February 19, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. The Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Mail or email the information to: Beth Archer Child Care Consultant P.O. Box 64 Rutherfordton, NC 28139 (828)748-7893 beth.archer@dhhs.nc.gov Technical assistance on violations was reviewed with you. Areas discussed included: Arrival/Departure Records: Specific arrival and departure times are needed to ensure safe tracking of the children. I suggested that a designated staff person check sign in and out records at least twice daily for accuracy. You must document accurate time by including am and pm. 10A NCAC 09 .0302(d)(4) Staff Files: Staff files must be accessible and available for review including substitutes. The substitute file that is stored at another location must be available for review at this school. G.S. 110-91(9) Enhanced staff child/ratios: Enhanced staff/child ratios and group sizes must be maintained for the number and ages of children in care. 10A NCAC 09 .2818 Your program has a restriction that you maintain enhanced ratios minus one per age group. We discussed that plans need to be developed to have adequate staff available for all the operating hours of the program. The program has 38 enrolled children that may all be present the same hours/days of care. Criminal Background Check: A Criminal Background Check must be completed prior to employment. G.S. 110-90.2(b). Public school off site records allow for the criminal background verification to be kept off site, but this information must be available for review if requested. The staff member was hired 5/11/23 and did not have an approved criminal background check at the time of visit and therefore no qualifying no letter was on file for this staff member. Consultation or other topics discussed today: We discussed that the program is interested in completing a preparatory year environment rating scale. I encouraged you to confirm with the administrator and notify me when you are ready to request reassessment. Resuming Star Rated License Reassessment Information: As a reminder your facility is in cohort 1 for resuming the star rated license reassessment. Your child care program’s prep year will begin on July 1, 2023, through June 30, 2024.Your child care program’s reassessment year will begin on July 1, 2024, through June 30, 2025.For more information, please visit the DCDEE website under the providers tab. The link is https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/Resuming-StarRated-License Moodle Support: The Division offers early childhood professionals a wide range of professional development opportunities through our online learning platform Moodle. As we continue expanding our training offerings, DCDEE has established a new email address and phone number for Moodle support. To get help with Moodle, email at DCDEE_Moodle_Support@dhhs.nc.gov or call (919) 814-6326. The Healthy Social Behavior Project is offering technical assistance with challenging behaviors to programs. Please see the link below for more information. Website Link: https://www.childcareresourcesinc.org/challenging-behaviors-helpline To speak to a Healthy Social Behavior Specialist, please contact the helpline at 1-888-600-1685 Option 1. For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ . This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the "What's New" tab for important updates impacting child care in North Carolina. At the completion of the visit and due to connectivity issues, a hand written visit summary was prepared, reviewed and a copy given to you. This computer-generated visit summary was emailed to you for your records on February 6, 2024. Thank you for your time today. If you have any questions about today’s visit, please contact me or my supervisor, Tammy McGalliard, Tammy.McGalliard@dhhs.nc.gov. If I can be of further assistance, you may contact me at: Beth Archer Child Care Consultant P.O. Box 64 Rutherfordton, NC 28139 (828)748-7893 beth.archer@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: DAVENPORT WRAPAROUND Facility ID: 14000390 Consultant: BETH ARCHER Operation Type: Center Case Number: Visit Date: 2/5/2024 Number Present: 35 Completed Date: 2/5/2024 Age: From 5 To 11 Total Minutes: 190 Time In: 02:15 PM Time Out: 05:25 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced annual compliance visit was to monitor your compliance with all applicable child care requirements, including health and safety. Upon arrival you, Ashley Andes, Program Coordinator, assisted me with the visit. Dinah Brown, Child Care Consultant accompanied me on the visit. A checklist was used to note the requirements I monitored today. Your program currently operates with a star license effective July 23, 2018. The permit restrictions were in compliance including 1st shift, school age, meets enhanced ratios, meets enhanced space, meets enhanced ratios minus one and playground does not meet child care playground safety standards. A walk-through of the facility was completed today, all indoor and outdoor areas were monitored. I observed children in both the indoor learning environments and found supervision in compliance. Children throughout the facility were participating in group activities and snack time. The center's compliance history was at 96% prior to today’s visit. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. A sample of four children’s files were reviewed. Three new staff files were reviewed. A sample of one existing staff file was reviewed. The last monthly fire drill was practiced on 1/31/24. The last shelter-in-place drill was practiced on 12/6/23. The most recent sanitation inspection for your facility was conducted on September 15, 2023. A superior sanitation classification was issued with three demerits. The most recent fire inspection for your facility was conducted on March 8, 2023. The facility was approved for day time care.) The following violation(s) were observed and discussed with you today: Violation Number Comment Rule 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. On 1/10/24, two children were not signed into care. 10A NCAC 09 .0302(d)(4) 1041 Prior to employment a Criminal Background Check was not completed. Staff member, A. Miller, employed 5/11/23, did not have an approved criminal background check at the time of the visit. G.S. 110-90.2(b) 1043 All staff records, except financial records, were not made available for review. No staff file was available for review for a staff member employed 5/11/23. G.S. 110-91( 9) 1756 Enhanced staff/child ratios and group sizes were not met. 1756 For four minutes, there were 35 children between the ages of 5 and 11 years old in the care of two staff members. 10A NCAC 09 .2818 1757 A valid qualification letter was not on file and available to review at the facility. No qualification letter was on file for staff member, A. Miller, employed 5/11/23, at the time of the visit. G.S. 110-90.2(b) & (d) & .2703(e) The violation(s) documented must be corrected immediately. On or before February 19, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. The Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Mail or email the information to: Beth Archer Child Care Consultant P.O. Box 64 Rutherfordton, NC 28139 (828)748-7893 beth.archer@dhhs.nc.gov Technical assistance on violations was reviewed with you. Areas discussed included: Arrival/Departure Records: Specific arrival and departure times are needed to ensure safe tracking of the children. I suggested that a designated staff person check sign in and out records at least twice daily for accuracy. You must document accurate time by including am and pm. 10A NCAC 09 .0302(d)(4) Staff Files: Staff files must be accessible and available for review including substitutes. The substitute file that is stored at another location must be available for review at this school. G.S. 110-91(9) Enhanced staff child/ratios: Enhanced staff/child ratios and group sizes must be maintained for the number and ages of children in care. 10A NCAC 09 .2818 Your program has a restriction that you maintain enhanced ratios minus one per age group. We discussed that plans need to be developed to have adequate staff available for all the operating hours of the program. The program has 38 enrolled children that may all be present the same hours/days of care. Criminal Background Check: A Criminal Background Check must be completed prior to employment. G.S. 110-90.2(b). Public school off site records allow for the criminal background verification to be kept off site, but this information must be available for review if requested. The staff member was hired 5/11/23 and did not have an approved criminal background check at the time of visit and therefore no qualifying no letter was on file for this staff member. Consultation or other topics discussed today: We discussed that the program is interested in completing a preparatory year environment rating scale. I encouraged you to confirm with the administrator and notify me when you are ready to request reassessment. Resuming Star Rated License Reassessment Information: As a reminder your facility is in cohort 1 for resuming the star rated license reassessment. Your child care program’s prep year will begin on July 1, 2023, through June 30, 2024.Your child care program’s reassessment year will begin on July 1, 2024, through June 30, 2025.For more information, please visit the DCDEE website under the providers tab. The link is https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/Resuming-StarRated-License Moodle Support: The Division offers early childhood professionals a wide range of professional development opportunities through our online learning platform Moodle. As we continue expanding our training offerings, DCDEE has established a new email address and phone number for Moodle support. To get help with Moodle, email at DCDEE_Moodle_Support@dhhs.nc.gov or call (919) 814-6326. The Healthy Social Behavior Project is offering technical assistance with challenging behaviors to programs. Please see the link below for more information. Website Link: https://www.childcareresourcesinc.org/challenging-behaviors-helpline To speak to a Healthy Social Behavior Specialist, please contact the helpline at 1-888-600-1685 Option 1. For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ . This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the "What's New" tab for important updates impacting child care in North Carolina. At the completion of the visit and due to connectivity issues, a hand written visit summary was prepared, reviewed and a copy given to you. This computer-generated visit summary was emailed to you for your records on February 6, 2024. Thank you for your time today. If you have any questions about today’s visit, please contact me or my supervisor, Tammy McGalliard, Tammy.McGalliard@dhhs.nc.gov. If I can be of further assistance, you may contact me at: Beth Archer Child Care Consultant P.O. Box 64 Rutherfordton, NC 28139 (828)748-7893 beth.archer@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: DAVENPORT WRAPAROUND Facility ID: 14000390 Consultant: BETH ARCHER Operation Type: Center Case Number: Visit Date: 2/5/2024 Number Present: 35 Completed Date: 2/5/2024 Age: From 5 To 11 Total Minutes: 190 Time In: 02:15 PM Time Out: 05:25 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced annual compliance visit was to monitor your compliance with all applicable child care requirements, including health and safety. Upon arrival you, Ashley Andes, Program Coordinator, assisted me with the visit. Dinah Brown, Child Care Consultant accompanied me on the visit. A checklist was used to note the requirements I monitored today. Your program currently operates with a star license effective July 23, 2018. The permit restrictions were in compliance including 1st shift, school age, meets enhanced ratios, meets enhanced space, meets enhanced ratios minus one and playground does not meet child care playground safety standards. A walk-through of the facility was completed today, all indoor and outdoor areas were monitored. I observed children in both the indoor learning environments and found supervision in compliance. Children throughout the facility were participating in group activities and snack time. The center's compliance history was at 96% prior to today’s visit. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. A sample of four children’s files were reviewed. Three new staff files were reviewed. A sample of one existing staff file was reviewed. The last monthly fire drill was practiced on 1/31/24. The last shelter-in-place drill was practiced on 12/6/23. The most recent sanitation inspection for your facility was conducted on September 15, 2023. A superior sanitation classification was issued with three demerits. The most recent fire inspection for your facility was conducted on March 8, 2023. The facility was approved for day time care.) The following violation(s) were observed and discussed with you today: Violation Number Comment Rule 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. On 1/10/24, two children were not signed into care. 10A NCAC 09 .0302(d)(4) 1041 Prior to employment a Criminal Background Check was not completed. Staff member, A. Miller, employed 5/11/23, did not have an approved criminal background check at the time of the visit. G.S. 110-90.2(b) 1043 All staff records, except financial records, were not made available for review. No staff file was available for review for a staff member employed 5/11/23. G.S. 110-91( 9) 1756 Enhanced staff/child ratios and group sizes were not met. 1756 For four minutes, there were 35 children between the ages of 5 and 11 years old in the care of two staff members. 10A NCAC 09 .2818 1757 A valid qualification letter was not on file and available to review at the facility. No qualification letter was on file for staff member, A. Miller, employed 5/11/23, at the time of the visit. G.S. 110-90.2(b) & (d) & .2703(e) The violation(s) documented must be corrected immediately. On or before February 19, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. The Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Mail or email the information to: Beth Archer Child Care Consultant P.O. Box 64 Rutherfordton, NC 28139 (828)748-7893 beth.archer@dhhs.nc.gov Technical assistance on violations was reviewed with you. Areas discussed included: Arrival/Departure Records: Specific arrival and departure times are needed to ensure safe tracking of the children. I suggested that a designated staff person check sign in and out records at least twice daily for accuracy. You must document accurate time by including am and pm. 10A NCAC 09 .0302(d)(4) Staff Files: Staff files must be accessible and available for review including substitutes. The substitute file that is stored at another location must be available for review at this school. G.S. 110-91(9) Enhanced staff child/ratios: Enhanced staff/child ratios and group sizes must be maintained for the number and ages of children in care. 10A NCAC 09 .2818 Your program has a restriction that you maintain enhanced ratios minus one per age group. We discussed that plans need to be developed to have adequate staff available for all the operating hours of the program. The program has 38 enrolled children that may all be present the same hours/days of care. Criminal Background Check: A Criminal Background Check must be completed prior to employment. G.S. 110-90.2(b). Public school off site records allow for the criminal background verification to be kept off site, but this information must be available for review if requested. The staff member was hired 5/11/23 and did not have an approved criminal background check at the time of visit and therefore no qualifying no letter was on file for this staff member. Consultation or other topics discussed today: We discussed that the program is interested in completing a preparatory year environment rating scale. I encouraged you to confirm with the administrator and notify me when you are ready to request reassessment. Resuming Star Rated License Reassessment Information: As a reminder your facility is in cohort 1 for resuming the star rated license reassessment. Your child care program’s prep year will begin on July 1, 2023, through June 30, 2024.Your child care program’s reassessment year will begin on July 1, 2024, through June 30, 2025.For more information, please visit the DCDEE website under the providers tab. The link is https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/Resuming-StarRated-License Moodle Support: The Division offers early childhood professionals a wide range of professional development opportunities through our online learning platform Moodle. As we continue expanding our training offerings, DCDEE has established a new email address and phone number for Moodle support. To get help with Moodle, email at DCDEE_Moodle_Support@dhhs.nc.gov or call (919) 814-6326. The Healthy Social Behavior Project is offering technical assistance with challenging behaviors to programs. Please see the link below for more information. Website Link: https://www.childcareresourcesinc.org/challenging-behaviors-helpline To speak to a Healthy Social Behavior Specialist, please contact the helpline at 1-888-600-1685 Option 1. For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ . This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the "What's New" tab for important updates impacting child care in North Carolina. At the completion of the visit and due to connectivity issues, a hand written visit summary was prepared, reviewed and a copy given to you. This computer-generated visit summary was emailed to you for your records on February 6, 2024. Thank you for your time today. If you have any questions about today’s visit, please contact me or my supervisor, Tammy McGalliard, Tammy.McGalliard@dhhs.nc.gov. If I can be of further assistance, you may contact me at: Beth Archer Child Care Consultant P.O. Box 64 Rutherfordton, NC 28139 (828)748-7893 beth.archer@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: DAVENPORT WRAPAROUND Facility ID: 14000390 Consultant: BETH ARCHER Operation Type: Center Case Number: Visit Date: 2/5/2024 Number Present: 35 Completed Date: 2/5/2024 Age: From 5 To 11 Total Minutes: 190 Time In: 02:15 PM Time Out: 05:25 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced annual compliance visit was to monitor your compliance with all applicable child care requirements, including health and safety. Upon arrival you, Ashley Andes, Program Coordinator, assisted me with the visit. Dinah Brown, Child Care Consultant accompanied me on the visit. A checklist was used to note the requirements I monitored today. Your program currently operates with a star license effective July 23, 2018. The permit restrictions were in compliance including 1st shift, school age, meets enhanced ratios, meets enhanced space, meets enhanced ratios minus one and playground does not meet child care playground safety standards. A walk-through of the facility was completed today, all indoor and outdoor areas were monitored. I observed children in both the indoor learning environments and found supervision in compliance. Children throughout the facility were participating in group activities and snack time. The center's compliance history was at 96% prior to today’s visit. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. A sample of four children’s files were reviewed. Three new staff files were reviewed. A sample of one existing staff file was reviewed. The last monthly fire drill was practiced on 1/31/24. The last shelter-in-place drill was practiced on 12/6/23. The most recent sanitation inspection for your facility was conducted on September 15, 2023. A superior sanitation classification was issued with three demerits. The most recent fire inspection for your facility was conducted on March 8, 2023. The facility was approved for day time care.) The following violation(s) were observed and discussed with you today: Violation Number Comment Rule 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. On 1/10/24, two children were not signed into care. 10A NCAC 09 .0302(d)(4) 1041 Prior to employment a Criminal Background Check was not completed. Staff member, A. Miller, employed 5/11/23, did not have an approved criminal background check at the time of the visit. G.S. 110-90.2(b) 1043 All staff records, except financial records, were not made available for review. No staff file was available for review for a staff member employed 5/11/23. G.S. 110-91( 9) 1756 Enhanced staff/child ratios and group sizes were not met. 1756 For four minutes, there were 35 children between the ages of 5 and 11 years old in the care of two staff members. 10A NCAC 09 .2818 1757 A valid qualification letter was not on file and available to review at the facility. No qualification letter was on file for staff member, A. Miller, employed 5/11/23, at the time of the visit. G.S. 110-90.2(b) & (d) & .2703(e) The violation(s) documented must be corrected immediately. On or before February 19, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. The Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Mail or email the information to: Beth Archer Child Care Consultant P.O. Box 64 Rutherfordton, NC 28139 (828)748-7893 beth.archer@dhhs.nc.gov Technical assistance on violations was reviewed with you. Areas discussed included: Arrival/Departure Records: Specific arrival and departure times are needed to ensure safe tracking of the children. I suggested that a designated staff person check sign in and out records at least twice daily for accuracy. You must document accurate time by including am and pm. 10A NCAC 09 .0302(d)(4) Staff Files: Staff files must be accessible and available for review including substitutes. The substitute file that is stored at another location must be available for review at this school. G.S. 110-91(9) Enhanced staff child/ratios: Enhanced staff/child ratios and group sizes must be maintained for the number and ages of children in care. 10A NCAC 09 .2818 Your program has a restriction that you maintain enhanced ratios minus one per age group. We discussed that plans need to be developed to have adequate staff available for all the operating hours of the program. The program has 38 enrolled children that may all be present the same hours/days of care. Criminal Background Check: A Criminal Background Check must be completed prior to employment. G.S. 110-90.2(b). Public school off site records allow for the criminal background verification to be kept off site, but this information must be available for review if requested. The staff member was hired 5/11/23 and did not have an approved criminal background check at the time of visit and therefore no qualifying no letter was on file for this staff member. Consultation or other topics discussed today: We discussed that the program is interested in completing a preparatory year environment rating scale. I encouraged you to confirm with the administrator and notify me when you are ready to request reassessment. Resuming Star Rated License Reassessment Information: As a reminder your facility is in cohort 1 for resuming the star rated license reassessment. Your child care program’s prep year will begin on July 1, 2023, through June 30, 2024.Your child care program’s reassessment year will begin on July 1, 2024, through June 30, 2025.For more information, please visit the DCDEE website under the providers tab. The link is https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/Resuming-StarRated-License Moodle Support: The Division offers early childhood professionals a wide range of professional development opportunities through our online learning platform Moodle. As we continue expanding our training offerings, DCDEE has established a new email address and phone number for Moodle support. To get help with Moodle, email at DCDEE_Moodle_Support@dhhs.nc.gov or call (919) 814-6326. The Healthy Social Behavior Project is offering technical assistance with challenging behaviors to programs. Please see the link below for more information. Website Link: https://www.childcareresourcesinc.org/challenging-behaviors-helpline To speak to a Healthy Social Behavior Specialist, please contact the helpline at 1-888-600-1685 Option 1. For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ . This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the "What's New" tab for important updates impacting child care in North Carolina. At the completion of the visit and due to connectivity issues, a hand written visit summary was prepared, reviewed and a copy given to you. This computer-generated visit summary was emailed to you for your records on February 6, 2024. Thank you for your time today. If you have any questions about today’s visit, please contact me or my supervisor, Tammy McGalliard, Tammy.McGalliard@dhhs.nc.gov. If I can be of further assistance, you may contact me at: Beth Archer Child Care Consultant P.O. Box 64 Rutherfordton, NC 28139 (828)748-7893 beth.archer@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times