Creative Imaginations Child Development Center

G.S. 110-90 · Violation

Name of Operation: Creative Imaginations Child Development Center Facility ID: 14000443 Consultant: KRISTEN R. MAUNEY Operation Type: Center Case Number: Visit Date: 3/5/2026 Number Present: 19 Completed Date: 3/5/2026 Age: From 0 To 4 Total Minutes: 216 Time In: 10:44 AM Time Out: 01:40 PM Time In: 03:40 PM Time Out: 04:20 PM List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor your program for compliance with applicable child care requirements during the third temporary time period visit. You, Sabrenia Miller, Administrator, assisted me with the visit. Dinah Brown, Child Care Consultant, accompanied me. The Secretary of State website was viewed on March 4, 2026, and your business, Creative Imaginations Child Development Center, LLC, was active and in good standing. If any changes to the corporation need to be made or you decide to sell your business, then you must notify me, your consultant, no less than thirty days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location, or inherited. This facility was issued a temporary license on October 10, 2025, with the following restrictions: daytime care only and children under 2 1/2 years old in rooms with direct exits only. During this visit, we walked through the entire facility observing the indoor and outdoor environment. The facility was monitored for supervision, staff/child ratio, and health and safety requirements. Children were observed engaged in free play activities, gross motor activities outdoors, personal care routines, lunch and nap/rest time. In space #1, we observed infants during bottle feedings, playing on the floor with toys, and asleep in the crib. Safe sleep checks were monitored. The most recent fire drill was conducted on February 17, 2026, at 7:43am. The most recent playground inspection was completed on February 18, 2026, at 8:45am. Three new staff files were reviewed. New staff member, C. Miller, must be added to the ABCMS Provider Portal roster for your facility by March 10, 2026. The violation observed today was discussed with you and documented in the Visit Summary left with you at the conclusion of this visit. The following violation was observed: Violation Number Comment Rule 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space #1, seven plastic packages of diapers with safety warnings were observed in an unlocked cabinet, where the key was stored in the lock, accessible to children. .0604(q) Technical Assistance: Choking Hazards- -The Lead Teacher locked the cabinet containing choking hazards by removing the key from the lock during the visit. Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed must be inaccessible to children under three years of age. I suggested that administrative staff monitor all classrooms for children under three years of age daily to ensure plastic grocery bags, plastic packaging, small toys, small art supplies, and other potential choking hazards are inaccessible to children, removed from the classroom, or kept in locked storage. I suggested that you review safety requirements with all staff members individually and during an upcoming staff meeting. I suggested that you create a daily safety checklist for staff to utilize each day to ensure a safe environment. -Remind staff of appropriate storage of hazardous products and appropriate locations and locks to be used. Locked storage rooms and cabinets shall include those which are unlocked with a combination lock, electronic or magnetic device, keypad, key, or equivalent locking device. Keys and electronic or magnetic unlocking devices shall be kept out of the reach of a child and shall not be stored in the lock. Toxic substances shall be stored below or separate from medications and food. Any other product that is labeled "keep out of reach of children" and does not have any other warnings on the label shall be kept inaccessible to children when not in use, but is not required to be kept in locked storage. A product shall be considered inaccessible to children when stored on a shelf or in an unlocked cabinet that is mounted a minimum vertical distance of five feet above the finished floor. The violation observed was corrected during the visit. Compliance History: Any observed violations cited during visits will negatively affect the center's Compliance History Score. Your program must maintain a compliance score of at least 75% as required by G.S. 110-90 (4)(c). Prior to today’s visit, your facility maintained a compliance history of 93%. Consultation was provided on the following: -Two-week orientation training is due for M. Kozoman by March 10, 2026; A. Crowe by March 16, 2026; and C. Miller by March 19, 2026. -Cardiopulmonary Resuscitation (CPR) training, First Aid training, and Recognizing and Responding to Suspicions of Child Maltreatment training are due for M. Kozoman by May 25, 2026, and A. Crowe by May 31, 2026. -15A NCAC 18A .2831 ANIMAL AND VERMIN CONTROL (a) Animals that are not contained in a cage or restrained on a leash, except those used in supervised activities or pet therapy programs, shall not be allowed in a child care center, including the outdoor learning environment. When animals are on the child care center premises, copies of each animal's vaccination records shall be available for review upon request during a sanitation inspection of the child care center. Any animals kept at the child care center as pets shall be examined by a veterinarian to determine that they are free from pests and pathogens that could adversely affect human health. Turtles, iguanas, frogs, salamanders, and other reptiles or amphibians shall not be kept as pets on the child care center premises. Animals shall not be allowed in or kept at the entrances to food preparation areas. Animal cages shall be kept clean and animal waste materials shall be bagged, sealed, and immediately disposed of in the child care center's exterior garbage area in a covered container. Animals belonging to child care center owners, employees, volunteers, visitors, and children shall not be allowed in child care centers or on the premises unless the requirements set forth in this Paragraph are met. -15A NCAC 18A .2820 STORAGE (c) Non-aerosol sanitizing solutions, approved disinfectants, detergent solutions, hand antiseptics, and hand lotions shall be kept inaccessible to children when not in use, but are not required to be in locked storage. These solutions shall be labeled as sanitizing, disinfecting, or detergent solutions. Hand soap other than that which is in bulk containers is not required to be kept inaccessible to children or in locked storage. Bulk soaps shall be kept inaccessible to children. Reminders: -You can obtain the staff and training worksheet form under the provider tab, then provider documents and forms at https://ncchildcare.ncdhhs.gov/. Before your annual compliance visit is due, please complete the staff and training worksheet form and submit it to your child care consultant. Your annual compliance visit will be due before October 10, 2026. -You must receive an annual fire inspection by September 10, 2026. Submit the original completed and approved fire inspection form to your child care consultant within one week after it is completed. -Sanitation inspections must be completed at least annually. You must have another sanitation inspection completed prior to December 9, 2026. -Health and Safety Training must be completed within one year of employment for new staff and every five years for staff that have already completed the training. -The Emergency Preparedness and Response (EPR) training was completed on June 1, 2023. Your facilities EPR Plan was completed on February 9, 2026. You must complete a shelter-in-place or lockdown drill by May 9, 2026, and every three months thereafter. -Programs with less than a three-star license will not be able to continue receiving subsidy funding. Rated License Status: The Application for Assessment for a Rated License for Centers was completed on February 5, 2026. You have chosen to meet the Classroom and Instructional Quality Pathway. Based on today’s review, your program has purchased the approved curriculum, Teaching Strategies Creative Curriculum. Per our discussion, you must complete training on this approved curriculum. You stated you have not purchased an approved formative assessment tool; however, you are considering purchasing Teaching Strategies Gold. You must also complete training on this approved formative assessment tool. Per child care rule .3205(e) (9) The administrator shall complete training related to the approved curriculum and formative assessment tool that is used by center staff with children, in addition to applicable requirements in Rule .1103 of this Chapter. Verification of this training shall be maintained in the administrator's personnel file. Based on the review of staff education, staff must have a WORKS account and education evaluated in their WORKS account by March 13, 2026. Once education is evaluated, the staff education star level will be determined. J. Butler must submit official transcripts for education to be evaluated. Family and Community Engagement Standards- You provided me with a copy of the Family and Community Engagement Standards dated December 19, 2025. Continuous Quality Improvement Plan- You provided me with a copy of the Facility’s Continuous Quality Improvement (CQI) Plan dated December 19, 2025. Individual CQI Plans must be completed annually and a copy placed on file for review. Coaching and Mentoring- -Per child care rule .3205(e) (10) The administrator shall participate in one of the following activities regarding classroom and instructional quality practices: (A) annual completion of five hours of coaching or mentoring by another administrator of a licensed child care facility with a star-rating of four or five stars or a community resource partner; (B) annual completion of five on-going training hours, in addition to applicable requirements in Rule .1103 of this Chapter and Rules .3211, .3212, .3213, .3214, .3215, .3216 and .3218 of this Section; or (C) annual completion of 0.5 continuing education unit, in addition to applicable requirements in Rule .1103 of this Chapter and Rules .3211, .3212, .3213, .3214, .3215, .3216 and .3218 of this Section. -Per child care rule .3205(e) (11) All lead teachers shall participate in one of the following activities regarding classroom and instructional quality practices: (A) annual completion of five hours of coaching or mentoring by the administrator, another lead teacher in the center, a lead teacher in another licensed child care center with a star-rating of four or five stars, an administrator of another licensed child care center with a star-rating of four or five stars, or a community resource partner; (B) annual completion of five on-going training hours, in addition to applicable requirements in Rule .1103 of this Chapter and Rules .3211, .3212, .3213, .3214, .3215, .3216 and .3218 of this Section; or (C) annual completion of 0.5 continuing education unit, in addition to applicable requirements in Rule .1103 of this Chapter and Rules .3211, .3212, .3213, .3214, .3215, .3216 and .3218 of this Section. The administrator and lead teachers will participate in one of the activities noted above annually. Verification of the completed activity will need to be placed on file for review. The star-rated license will be mailed from the Raleigh office. Please post the license in a prominent place when it is received. Your temporary license will end after April 10, 2026. At the conclusion of the temporary license and after the rated license is processed, your file will be transferred to Dinah Brown, Child Care Consultant. You may contact Dinah Brown at 828-231-2311 and dinah.brown@dhhs.nc.gov. You will be visited by your licensing consultant at least annually. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Thank you for your time and assistance today. You can reach me at 704-853-9196, Kristen.Mauney@dhhs.nc.gov or my supervisor, Tammy McGalliard at Tammy.Mcgalliard@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .2201 · Violation

Name of Operation: Creative Imaginations Child Development Center Facility ID: 14000443 Consultant: JENNIFER H ROBERTS Operation Type: Center Case Number: Visit Date: 1/21/2026 Number Present: 15 Completed Date: 1/21/2026 Age: From 0 To 4 Total Minutes: 230 Time In: 09:55 AM Time Out: 01:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's visit was to monitor your program for compliance with all applicable child care requirements during the second temporary time period visit (TTP). You, Sabrenia Miller, Administrator, assisted me with the visit. Tammy McGalliard, Licensing Supervisor, accompanied me on the visit. This facility was issued a temporary license on October 10, 2025, with the following restrictions: daytime care only; children under 2 ½ years old in rooms with direct exits only. The Secretary of State website was viewed on January 21, 2026, and your business Creative Imaginations Child Development Center, LLC, was current and active. If any changes to the corporation need to be made or you decide to sell your business, then you must notify your consultant at least thirty days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location, or inherited. During this second Temporary Time Period visit, the classrooms were monitored as well as the playgrounds, materials, equipment and required posted items for meeting all minimum licensing requirements. Children were observed during indoor free play, nap/rest, personal care routines, and handwashing. The last monthly fire drill was completed on January 13, 2026, at 4:49pm. The last playground inspection was completed on December 10, 2025. A sanitation inspection was completed on December 9, 2025. A Superior Sanitation Classification Placard was posted, and six demerits were noted on the grade card. A sample of three children’s files were reviewed. One staff file was reviewed. A menu was posted and met all the requirements with the Meal Patterns for Children in Childcare. The daily schedule was posted. We discussed the Classroom and Instructional Quality Pathway. You will need to submit the Application for Assessment for a Rated License for Centers to me on or before February 13, 2026. I provided you with a copy of the Family and Community Engagement Standards, Continuous Quality Improvement Plan (CQI) Facility, and the Continuous Quality Improvement (CQI) and Professional Development Plan (PD) Individual. I will review and obtain a copy of the completed Family and Community Engagement Standards and Continuous Quality Improvement Plan (CQI) Facility during the third temporary time period visit. I discussed with you that programs with less than a three-star license will not be eligible to receive subsidy funding. The following violations were observed today. Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. The activity plan in space #1 was dated January 12, 2026, through January 16, 2026. GS 110-91(12); .0508(a) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space #1, one plastic package of Parent’s Choice Baby Wipes was stored on the diaper changing table, less than five feet from the floor surface and accessible to two infants and one toddler. The packaging had the following warning: To avoid danger of suffocation, keep plastic bags away from babies, children, and pets. .0604(q) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. In space #1, the Infant Sleep Chart for one infant, three months of age was incomplete. The position was not documented on January 20, 2026, from 1:30pm to 1:45pm and from 3:20pm to 3:55pm for one infant, three months of age. .0606(g) 1301 Center did not maintain a record of daily attendance. The daily attendance was not maintained on January 20, 2026, for one infant. One infant was not listed on the attendance report in space #1. GS 110-91(9) 9995 A violation was found for which there is no item number. Per Sanitation requirement 15A NCAC 18A .2810(f)(2) if bottles are warmed, bottles shall be warmed in the child care center's kitchen or food preparation area. Bottle warming equipment shall be kept out of reach of children. Microwaves and slow cookers shall not be used to thaw or warm human milk, baby food, formula, or other bottled beverages meant for consumption by children. Bottles shall be warmed by placing bottles under running potable water or in containers of potable water or by using bottle warming equipment that is used in accordance with the manufacturer's instructions. Temperature restrictions listed in Rule .2815(e) of this Section do not apply to equipment manufactured specifically for bottle warming. If other bottle warming methods are used in food preparation areas, compliance with temperature restrictions listed in Rule .2815(e) of this Section is required. In space #1, one bottle warmer was stored on top of the refrigerator, less than five feet from the floor surface. The bottle warmer was plugged in and contained warm water and accessible to two infants and one toddler. Technical assistance was provided on the following: Activity Plans I suggested that staff post a current activity plan at the close of business at the end of each week for the following week. A sample activity plan for infants and toddlers can be found on DCDEE’s website under Provider Documents and Forms. Plastic Packaging I suggested that staff conduct daily safety checks to ensure that items contained in plastic packaging are stored at least five feet from the floor surface or in a locked cabinet and inaccessible to children under three years of age. Daily Attendance I suggested that when children enroll at the facility, staff add the child’s name and age to the Attendance Report for Children and begin maintaining their daily attendance. Safe Sleep Checks I suggested that you review how to conduct visual sleep checks with staff and how to document what they observe on the Infant Sleep Chart. Bottle Warmer I suggested that you either store the bottle warmer at least five feet from the floor surface or place the infant’s bottle in a cup filled with warm water. Consultation was provided on the following. • Health and Safety Training must be completed within one year of employment for new staff and every five years for staff that have already completed the training. • You completed the Emergency Preparedness and Response Training June 1, 2023; therefore, you will need to complete and upload the center’s EPR Plan, into the Risk Management Portal no later than February 10, 2025. Compliance Letter: You must correct the violations found during today's visit immediately. Please send me a letter verifying compliance by February 4, 2026. Please include in that letter each violation number and explain in detail how you corrected each violation and what plan will be implemented to prevent these violations from occurring again. Please sign the letter, include your facility name, ID number, visit date and mail the letter to my mailing address below or email the letter to me at jennifer.roberts@dhhs.nc.gov: Jennifer Roberts PO Box 426 Sherrills Ford, NC 28673 Failure to correct the violations and send the written statement by the due date listed above will result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you state in your corrective action plan letter, that corrections have been made when they have not, it will be considered falsification of information. Reminders: Your temporary license expires April 10, 2026. Prior to the expiration date of your license, at least one additional unannounced monitoring visit will be completed. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. Due to internet connectivity issues, the computer-generated visit summary will be emailed to you. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. SECTION .2200 - ADMINISTRATIVE ACTIONS AND CIVIL PENALTIES 10A NCAC 09 .2201 ADMINISTRATIVE actions GENERAL PROVISIONS Upon a finding that a child care facility operator has violated any provision of G.S. 110, Article 7, the rules of this Chapter, or 10A NCAC 10, the Secretary or his or her designee may order one or more administrative actions. Thank you for your time and assistance today. You can reach me at 828-782-0945, jennifer.roberts@dhhs.nc.gov or at PO Box 426, Sherrills Ford, NC 28673 or my supervisor, Tammy McGalliard at tammy.mcgalliard@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: Creative Imaginations Child Development Center Facility ID: 14000443 Consultant: JENNIFER H ROBERTS Operation Type: Center Case Number: Visit Date: 1/21/2026 Number Present: 15 Completed Date: 1/21/2026 Age: From 0 To 4 Total Minutes: 230 Time In: 09:55 AM Time Out: 01:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's visit was to monitor your program for compliance with all applicable child care requirements during the second temporary time period visit (TTP). You, Sabrenia Miller, Administrator, assisted me with the visit. Tammy McGalliard, Licensing Supervisor, accompanied me on the visit. This facility was issued a temporary license on October 10, 2025, with the following restrictions: daytime care only; children under 2 ½ years old in rooms with direct exits only. The Secretary of State website was viewed on January 21, 2026, and your business Creative Imaginations Child Development Center, LLC, was current and active. If any changes to the corporation need to be made or you decide to sell your business, then you must notify your consultant at least thirty days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location, or inherited. During this second Temporary Time Period visit, the classrooms were monitored as well as the playgrounds, materials, equipment and required posted items for meeting all minimum licensing requirements. Children were observed during indoor free play, nap/rest, personal care routines, and handwashing. The last monthly fire drill was completed on January 13, 2026, at 4:49pm. The last playground inspection was completed on December 10, 2025. A sanitation inspection was completed on December 9, 2025. A Superior Sanitation Classification Placard was posted, and six demerits were noted on the grade card. A sample of three children’s files were reviewed. One staff file was reviewed. A menu was posted and met all the requirements with the Meal Patterns for Children in Childcare. The daily schedule was posted. We discussed the Classroom and Instructional Quality Pathway. You will need to submit the Application for Assessment for a Rated License for Centers to me on or before February 13, 2026. I provided you with a copy of the Family and Community Engagement Standards, Continuous Quality Improvement Plan (CQI) Facility, and the Continuous Quality Improvement (CQI) and Professional Development Plan (PD) Individual. I will review and obtain a copy of the completed Family and Community Engagement Standards and Continuous Quality Improvement Plan (CQI) Facility during the third temporary time period visit. I discussed with you that programs with less than a three-star license will not be eligible to receive subsidy funding. The following violations were observed today. Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. The activity plan in space #1 was dated January 12, 2026, through January 16, 2026. GS 110-91(12); .0508(a) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space #1, one plastic package of Parent’s Choice Baby Wipes was stored on the diaper changing table, less than five feet from the floor surface and accessible to two infants and one toddler. The packaging had the following warning: To avoid danger of suffocation, keep plastic bags away from babies, children, and pets. .0604(q) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. In space #1, the Infant Sleep Chart for one infant, three months of age was incomplete. The position was not documented on January 20, 2026, from 1:30pm to 1:45pm and from 3:20pm to 3:55pm for one infant, three months of age. .0606(g) 1301 Center did not maintain a record of daily attendance. The daily attendance was not maintained on January 20, 2026, for one infant. One infant was not listed on the attendance report in space #1. GS 110-91(9) 9995 A violation was found for which there is no item number. Per Sanitation requirement 15A NCAC 18A .2810(f)(2) if bottles are warmed, bottles shall be warmed in the child care center's kitchen or food preparation area. Bottle warming equipment shall be kept out of reach of children. Microwaves and slow cookers shall not be used to thaw or warm human milk, baby food, formula, or other bottled beverages meant for consumption by children. Bottles shall be warmed by placing bottles under running potable water or in containers of potable water or by using bottle warming equipment that is used in accordance with the manufacturer's instructions. Temperature restrictions listed in Rule .2815(e) of this Section do not apply to equipment manufactured specifically for bottle warming. If other bottle warming methods are used in food preparation areas, compliance with temperature restrictions listed in Rule .2815(e) of this Section is required. In space #1, one bottle warmer was stored on top of the refrigerator, less than five feet from the floor surface. The bottle warmer was plugged in and contained warm water and accessible to two infants and one toddler. Technical assistance was provided on the following: Activity Plans I suggested that staff post a current activity plan at the close of business at the end of each week for the following week. A sample activity plan for infants and toddlers can be found on DCDEE’s website under Provider Documents and Forms. Plastic Packaging I suggested that staff conduct daily safety checks to ensure that items contained in plastic packaging are stored at least five feet from the floor surface or in a locked cabinet and inaccessible to children under three years of age. Daily Attendance I suggested that when children enroll at the facility, staff add the child’s name and age to the Attendance Report for Children and begin maintaining their daily attendance. Safe Sleep Checks I suggested that you review how to conduct visual sleep checks with staff and how to document what they observe on the Infant Sleep Chart. Bottle Warmer I suggested that you either store the bottle warmer at least five feet from the floor surface or place the infant’s bottle in a cup filled with warm water. Consultation was provided on the following. • Health and Safety Training must be completed within one year of employment for new staff and every five years for staff that have already completed the training. • You completed the Emergency Preparedness and Response Training June 1, 2023; therefore, you will need to complete and upload the center’s EPR Plan, into the Risk Management Portal no later than February 10, 2025. Compliance Letter: You must correct the violations found during today's visit immediately. Please send me a letter verifying compliance by February 4, 2026. Please include in that letter each violation number and explain in detail how you corrected each violation and what plan will be implemented to prevent these violations from occurring again. Please sign the letter, include your facility name, ID number, visit date and mail the letter to my mailing address below or email the letter to me at jennifer.roberts@dhhs.nc.gov: Jennifer Roberts PO Box 426 Sherrills Ford, NC 28673 Failure to correct the violations and send the written statement by the due date listed above will result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you state in your corrective action plan letter, that corrections have been made when they have not, it will be considered falsification of information. Reminders: Your temporary license expires April 10, 2026. Prior to the expiration date of your license, at least one additional unannounced monitoring visit will be completed. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. Due to internet connectivity issues, the computer-generated visit summary will be emailed to you. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. SECTION .2200 - ADMINISTRATIVE ACTIONS AND CIVIL PENALTIES 10A NCAC 09 .2201 ADMINISTRATIVE actions GENERAL PROVISIONS Upon a finding that a child care facility operator has violated any provision of G.S. 110, Article 7, the rules of this Chapter, or 10A NCAC 10, the Secretary or his or her designee may order one or more administrative actions. Thank you for your time and assistance today. You can reach me at 828-782-0945, jennifer.roberts@dhhs.nc.gov or at PO Box 426, Sherrills Ford, NC 28673 or my supervisor, Tammy McGalliard at tammy.mcgalliard@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: Creative Imaginations Child Development Center Facility ID: 14000443 Consultant: JENNIFER H ROBERTS Operation Type: Center Case Number: Visit Date: 1/21/2026 Number Present: 15 Completed Date: 1/21/2026 Age: From 0 To 4 Total Minutes: 230 Time In: 09:55 AM Time Out: 01:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's visit was to monitor your program for compliance with all applicable child care requirements during the second temporary time period visit (TTP). You, Sabrenia Miller, Administrator, assisted me with the visit. Tammy McGalliard, Licensing Supervisor, accompanied me on the visit. This facility was issued a temporary license on October 10, 2025, with the following restrictions: daytime care only; children under 2 ½ years old in rooms with direct exits only. The Secretary of State website was viewed on January 21, 2026, and your business Creative Imaginations Child Development Center, LLC, was current and active. If any changes to the corporation need to be made or you decide to sell your business, then you must notify your consultant at least thirty days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location, or inherited. During this second Temporary Time Period visit, the classrooms were monitored as well as the playgrounds, materials, equipment and required posted items for meeting all minimum licensing requirements. Children were observed during indoor free play, nap/rest, personal care routines, and handwashing. The last monthly fire drill was completed on January 13, 2026, at 4:49pm. The last playground inspection was completed on December 10, 2025. A sanitation inspection was completed on December 9, 2025. A Superior Sanitation Classification Placard was posted, and six demerits were noted on the grade card. A sample of three children’s files were reviewed. One staff file was reviewed. A menu was posted and met all the requirements with the Meal Patterns for Children in Childcare. The daily schedule was posted. We discussed the Classroom and Instructional Quality Pathway. You will need to submit the Application for Assessment for a Rated License for Centers to me on or before February 13, 2026. I provided you with a copy of the Family and Community Engagement Standards, Continuous Quality Improvement Plan (CQI) Facility, and the Continuous Quality Improvement (CQI) and Professional Development Plan (PD) Individual. I will review and obtain a copy of the completed Family and Community Engagement Standards and Continuous Quality Improvement Plan (CQI) Facility during the third temporary time period visit. I discussed with you that programs with less than a three-star license will not be eligible to receive subsidy funding. The following violations were observed today. Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. The activity plan in space #1 was dated January 12, 2026, through January 16, 2026. GS 110-91(12); .0508(a) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space #1, one plastic package of Parent’s Choice Baby Wipes was stored on the diaper changing table, less than five feet from the floor surface and accessible to two infants and one toddler. The packaging had the following warning: To avoid danger of suffocation, keep plastic bags away from babies, children, and pets. .0604(q) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. In space #1, the Infant Sleep Chart for one infant, three months of age was incomplete. The position was not documented on January 20, 2026, from 1:30pm to 1:45pm and from 3:20pm to 3:55pm for one infant, three months of age. .0606(g) 1301 Center did not maintain a record of daily attendance. The daily attendance was not maintained on January 20, 2026, for one infant. One infant was not listed on the attendance report in space #1. GS 110-91(9) 9995 A violation was found for which there is no item number. Per Sanitation requirement 15A NCAC 18A .2810(f)(2) if bottles are warmed, bottles shall be warmed in the child care center's kitchen or food preparation area. Bottle warming equipment shall be kept out of reach of children. Microwaves and slow cookers shall not be used to thaw or warm human milk, baby food, formula, or other bottled beverages meant for consumption by children. Bottles shall be warmed by placing bottles under running potable water or in containers of potable water or by using bottle warming equipment that is used in accordance with the manufacturer's instructions. Temperature restrictions listed in Rule .2815(e) of this Section do not apply to equipment manufactured specifically for bottle warming. If other bottle warming methods are used in food preparation areas, compliance with temperature restrictions listed in Rule .2815(e) of this Section is required. In space #1, one bottle warmer was stored on top of the refrigerator, less than five feet from the floor surface. The bottle warmer was plugged in and contained warm water and accessible to two infants and one toddler. Technical assistance was provided on the following: Activity Plans I suggested that staff post a current activity plan at the close of business at the end of each week for the following week. A sample activity plan for infants and toddlers can be found on DCDEE’s website under Provider Documents and Forms. Plastic Packaging I suggested that staff conduct daily safety checks to ensure that items contained in plastic packaging are stored at least five feet from the floor surface or in a locked cabinet and inaccessible to children under three years of age. Daily Attendance I suggested that when children enroll at the facility, staff add the child’s name and age to the Attendance Report for Children and begin maintaining their daily attendance. Safe Sleep Checks I suggested that you review how to conduct visual sleep checks with staff and how to document what they observe on the Infant Sleep Chart. Bottle Warmer I suggested that you either store the bottle warmer at least five feet from the floor surface or place the infant’s bottle in a cup filled with warm water. Consultation was provided on the following. • Health and Safety Training must be completed within one year of employment for new staff and every five years for staff that have already completed the training. • You completed the Emergency Preparedness and Response Training June 1, 2023; therefore, you will need to complete and upload the center’s EPR Plan, into the Risk Management Portal no later than February 10, 2025. Compliance Letter: You must correct the violations found during today's visit immediately. Please send me a letter verifying compliance by February 4, 2026. Please include in that letter each violation number and explain in detail how you corrected each violation and what plan will be implemented to prevent these violations from occurring again. Please sign the letter, include your facility name, ID number, visit date and mail the letter to my mailing address below or email the letter to me at jennifer.roberts@dhhs.nc.gov: Jennifer Roberts PO Box 426 Sherrills Ford, NC 28673 Failure to correct the violations and send the written statement by the due date listed above will result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you state in your corrective action plan letter, that corrections have been made when they have not, it will be considered falsification of information. Reminders: Your temporary license expires April 10, 2026. Prior to the expiration date of your license, at least one additional unannounced monitoring visit will be completed. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. Due to internet connectivity issues, the computer-generated visit summary will be emailed to you. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. SECTION .2200 - ADMINISTRATIVE ACTIONS AND CIVIL PENALTIES 10A NCAC 09 .2201 ADMINISTRATIVE actions GENERAL PROVISIONS Upon a finding that a child care facility operator has violated any provision of G.S. 110, Article 7, the rules of this Chapter, or 10A NCAC 10, the Secretary or his or her designee may order one or more administrative actions. Thank you for your time and assistance today. You can reach me at 828-782-0945, jennifer.roberts@dhhs.nc.gov or at PO Box 426, Sherrills Ford, NC 28673 or my supervisor, Tammy McGalliard at tammy.mcgalliard@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .2201 · Violation

Name of Operation: Creative Imaginations Child Development Center Facility ID: 14000443 Consultant: JENNIFER H ROBERTS Operation Type: Center Case Number: Visit Date: 12/11/2025 Number Present: 13 Completed Date: 12/11/2025 Age: From 1 To 3 Total Minutes: 303 Time In: 11:00 AM Time Out: 04:03 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's visit was to monitor your program for compliance with all applicable child care requirements during the first temporary time period visit (TTP). You, Sabrenia Miller, Administrator, assisted me with the visit. This facility was issued a temporary license on October 10, 2025, with the following restrictions: daytime care only; children under 2 ½ years old in rooms with direct exits only. The Secretary of State website was viewed on December 11, 2025, and your business Creative Imaginations Child Development Center, LLC, was current and active. If any changes to the corporation need to be made or you decide to sell your business, then you must notify your consultant at least thirty days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location, or inherited. During this first Temporary Time Period visit, the classrooms were monitored as well as the playgrounds, materials, equipment and required posted items for meeting all minimum licensing requirements. Children were observed during lunch, nap/rest, handwashing, and group time. The last monthly fire drill was completed on December 10, 2025, at 11:09am. The last playground inspection was completed on December 10, 2025. A sanitation inspection was completed on December 9, 2025. A Superior Sanitation Classification Placard was posted, and six demerits were noted on the grade card. A sample of three children’s files were reviewed. Five staff files were reviewed. A menu was posted and met all the requirements with the Meal Patterns for Children in Childcare. The daily schedule was posted. We briefly discussed the Pathways to the Stars. You attended the Provider Meeting that was conducted on October 9, 2025, regarding the Pathways to the Stars. I suggested that you continue to review the information regarding QRIS Modernization on DCDEE’s website under “What’s New.” You said that the Classroom and Instructional Quality Pathway Option would be the best option for your child care center. I discussed with you that programs with less than a three-star license will not be eligible to receive subsidy funding. All new and existing staff must establish a DCDEE WORKS account and have their education evaluations completed by Workforce by February 1, 2026. Documentation from Workforce on the results of the education evaluation must be on file for review for each staff member. Staff must apply for their current position for their education to be evaluated. The following violations were observed today. Violation Number Comment Rule 404 All staff did not wash their hands thoroughly after diapering each child. The lead teacher in space #1 did not wash her hands after checking the diaper of one toddler before changing the diaper on the second toddler. 15A NCAC 18A .2803(a) 405 A child's hands were not washed after each diaper change. In space #1, a baby wipe was used to clean one toddler's hands after the toddler's diaper was changed by the lead teacher. After the diaper was changed, the toddler was placed on the floor and directed to lay down on their cot. 15A NCAC 18A .2803(c)(2) 852 Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. The steps to prevent reoccurrence was not documented on three incident reports dated November 4, 2025, November 6, 2025, and November 17, 2025. .0802 (e) Technical assistance was provided on the following: Diapering and Handwashing I suggested that you contact the Child Care Health Consultant for this county or Caldwell County Smart Start, and request training to be completed with staff regarding procedures for diapering and handwashing. Contact Caldwell County Health Department or Caldwell County Smart Start for information regarding available training topics. Incident Reports I suggested that you review child care rule .0802(e) regarding information required to be completed on the incident report form, highlight the required information on a sample incident report, and review the sample with all staff. Consultation was provided on the following. • As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. You must complete this task immediately. • You requested clarification regarding staff orientation. We reviewed child care rule .1102(a) and I suggested that you do not begin orientation with staff until the staff person’s first day of employment. • Health and Safety Training must be completed within one year of employment for new staff and every five years for staff that have already completed the training. • You completed the Emergency Preparedness and Response Training June 1, 2023; therefore, you will need to complete and upload the center’s EPR Plan, into the Risk Management Portal no later than February 10, 2025. Compliance Letter: You must correct the violations found during today's visit immediately. Please send me a letter verifying compliance by December 25, 2025. Please include in that letter each violation number and explain in detail how you corrected each violation and what plan will be implemented to prevent these violations from occurring again. Please sign the letter, include your facility name, ID number, visit date and mail the letter to my mailing address below or email the letter to me at jennifer.roberts@dhhs.nc.gov: Jennifer Roberts PO Box 426 Sherrills Ford, NC 28673 Failure to correct the violations and send the written statement by the due date listed above will result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you state in your corrective action plan letter, that corrections have been made when they have not, it will be considered falsification of information. Reminders: Your temporary license expires April 10, 2026. Prior to the expiration date of your license, two additional unannounced monitoring visits will be completed. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. SECTION .2200 - ADMINISTRATIVE ACTIONS AND CIVIL PENALTIES 10A NCAC 09 .2201 ADMINISTRATIVE actions GENERAL PROVISIONS Upon a finding that a child care facility operator has violated any provision of G.S. 110, Article 7, the rules of this Chapter, or 10A NCAC 10, the Secretary or his or her designee may order one or more administrative actions. Thank you for your time and assistance today. You can reach me at 828-782-0945, jennifer.roberts@dhhs.nc.gov or at PO Box 426, Sherrills Ford, NC 28673 or my supervisor, Tammy McGalliard at tammy.mcgalliard@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: Creative Imaginations Child Development Center Facility ID: 14000443 Consultant: JENNIFER H ROBERTS Operation Type: Center Case Number: Visit Date: 12/11/2025 Number Present: 13 Completed Date: 12/11/2025 Age: From 1 To 3 Total Minutes: 303 Time In: 11:00 AM Time Out: 04:03 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's visit was to monitor your program for compliance with all applicable child care requirements during the first temporary time period visit (TTP). You, Sabrenia Miller, Administrator, assisted me with the visit. This facility was issued a temporary license on October 10, 2025, with the following restrictions: daytime care only; children under 2 ½ years old in rooms with direct exits only. The Secretary of State website was viewed on December 11, 2025, and your business Creative Imaginations Child Development Center, LLC, was current and active. If any changes to the corporation need to be made or you decide to sell your business, then you must notify your consultant at least thirty days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location, or inherited. During this first Temporary Time Period visit, the classrooms were monitored as well as the playgrounds, materials, equipment and required posted items for meeting all minimum licensing requirements. Children were observed during lunch, nap/rest, handwashing, and group time. The last monthly fire drill was completed on December 10, 2025, at 11:09am. The last playground inspection was completed on December 10, 2025. A sanitation inspection was completed on December 9, 2025. A Superior Sanitation Classification Placard was posted, and six demerits were noted on the grade card. A sample of three children’s files were reviewed. Five staff files were reviewed. A menu was posted and met all the requirements with the Meal Patterns for Children in Childcare. The daily schedule was posted. We briefly discussed the Pathways to the Stars. You attended the Provider Meeting that was conducted on October 9, 2025, regarding the Pathways to the Stars. I suggested that you continue to review the information regarding QRIS Modernization on DCDEE’s website under “What’s New.” You said that the Classroom and Instructional Quality Pathway Option would be the best option for your child care center. I discussed with you that programs with less than a three-star license will not be eligible to receive subsidy funding. All new and existing staff must establish a DCDEE WORKS account and have their education evaluations completed by Workforce by February 1, 2026. Documentation from Workforce on the results of the education evaluation must be on file for review for each staff member. Staff must apply for their current position for their education to be evaluated. The following violations were observed today. Violation Number Comment Rule 404 All staff did not wash their hands thoroughly after diapering each child. The lead teacher in space #1 did not wash her hands after checking the diaper of one toddler before changing the diaper on the second toddler. 15A NCAC 18A .2803(a) 405 A child's hands were not washed after each diaper change. In space #1, a baby wipe was used to clean one toddler's hands after the toddler's diaper was changed by the lead teacher. After the diaper was changed, the toddler was placed on the floor and directed to lay down on their cot. 15A NCAC 18A .2803(c)(2) 852 Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. The steps to prevent reoccurrence was not documented on three incident reports dated November 4, 2025, November 6, 2025, and November 17, 2025. .0802 (e) Technical assistance was provided on the following: Diapering and Handwashing I suggested that you contact the Child Care Health Consultant for this county or Caldwell County Smart Start, and request training to be completed with staff regarding procedures for diapering and handwashing. Contact Caldwell County Health Department or Caldwell County Smart Start for information regarding available training topics. Incident Reports I suggested that you review child care rule .0802(e) regarding information required to be completed on the incident report form, highlight the required information on a sample incident report, and review the sample with all staff. Consultation was provided on the following. • As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. You must complete this task immediately. • You requested clarification regarding staff orientation. We reviewed child care rule .1102(a) and I suggested that you do not begin orientation with staff until the staff person’s first day of employment. • Health and Safety Training must be completed within one year of employment for new staff and every five years for staff that have already completed the training. • You completed the Emergency Preparedness and Response Training June 1, 2023; therefore, you will need to complete and upload the center’s EPR Plan, into the Risk Management Portal no later than February 10, 2025. Compliance Letter: You must correct the violations found during today's visit immediately. Please send me a letter verifying compliance by December 25, 2025. Please include in that letter each violation number and explain in detail how you corrected each violation and what plan will be implemented to prevent these violations from occurring again. Please sign the letter, include your facility name, ID number, visit date and mail the letter to my mailing address below or email the letter to me at jennifer.roberts@dhhs.nc.gov: Jennifer Roberts PO Box 426 Sherrills Ford, NC 28673 Failure to correct the violations and send the written statement by the due date listed above will result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you state in your corrective action plan letter, that corrections have been made when they have not, it will be considered falsification of information. Reminders: Your temporary license expires April 10, 2026. Prior to the expiration date of your license, two additional unannounced monitoring visits will be completed. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. SECTION .2200 - ADMINISTRATIVE ACTIONS AND CIVIL PENALTIES 10A NCAC 09 .2201 ADMINISTRATIVE actions GENERAL PROVISIONS Upon a finding that a child care facility operator has violated any provision of G.S. 110, Article 7, the rules of this Chapter, or 10A NCAC 10, the Secretary or his or her designee may order one or more administrative actions. Thank you for your time and assistance today. You can reach me at 828-782-0945, jennifer.roberts@dhhs.nc.gov or at PO Box 426, Sherrills Ford, NC 28673 or my supervisor, Tammy McGalliard at tammy.mcgalliard@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: Creative Imaginations Child Development Center Facility ID: 14000443 Consultant: JENNIFER H ROBERTS Operation Type: Center Case Number: Visit Date: 12/11/2025 Number Present: 13 Completed Date: 12/11/2025 Age: From 1 To 3 Total Minutes: 303 Time In: 11:00 AM Time Out: 04:03 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's visit was to monitor your program for compliance with all applicable child care requirements during the first temporary time period visit (TTP). You, Sabrenia Miller, Administrator, assisted me with the visit. This facility was issued a temporary license on October 10, 2025, with the following restrictions: daytime care only; children under 2 ½ years old in rooms with direct exits only. The Secretary of State website was viewed on December 11, 2025, and your business Creative Imaginations Child Development Center, LLC, was current and active. If any changes to the corporation need to be made or you decide to sell your business, then you must notify your consultant at least thirty days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location, or inherited. During this first Temporary Time Period visit, the classrooms were monitored as well as the playgrounds, materials, equipment and required posted items for meeting all minimum licensing requirements. Children were observed during lunch, nap/rest, handwashing, and group time. The last monthly fire drill was completed on December 10, 2025, at 11:09am. The last playground inspection was completed on December 10, 2025. A sanitation inspection was completed on December 9, 2025. A Superior Sanitation Classification Placard was posted, and six demerits were noted on the grade card. A sample of three children’s files were reviewed. Five staff files were reviewed. A menu was posted and met all the requirements with the Meal Patterns for Children in Childcare. The daily schedule was posted. We briefly discussed the Pathways to the Stars. You attended the Provider Meeting that was conducted on October 9, 2025, regarding the Pathways to the Stars. I suggested that you continue to review the information regarding QRIS Modernization on DCDEE’s website under “What’s New.” You said that the Classroom and Instructional Quality Pathway Option would be the best option for your child care center. I discussed with you that programs with less than a three-star license will not be eligible to receive subsidy funding. All new and existing staff must establish a DCDEE WORKS account and have their education evaluations completed by Workforce by February 1, 2026. Documentation from Workforce on the results of the education evaluation must be on file for review for each staff member. Staff must apply for their current position for their education to be evaluated. The following violations were observed today. Violation Number Comment Rule 404 All staff did not wash their hands thoroughly after diapering each child. The lead teacher in space #1 did not wash her hands after checking the diaper of one toddler before changing the diaper on the second toddler. 15A NCAC 18A .2803(a) 405 A child's hands were not washed after each diaper change. In space #1, a baby wipe was used to clean one toddler's hands after the toddler's diaper was changed by the lead teacher. After the diaper was changed, the toddler was placed on the floor and directed to lay down on their cot. 15A NCAC 18A .2803(c)(2) 852 Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. The steps to prevent reoccurrence was not documented on three incident reports dated November 4, 2025, November 6, 2025, and November 17, 2025. .0802 (e) Technical assistance was provided on the following: Diapering and Handwashing I suggested that you contact the Child Care Health Consultant for this county or Caldwell County Smart Start, and request training to be completed with staff regarding procedures for diapering and handwashing. Contact Caldwell County Health Department or Caldwell County Smart Start for information regarding available training topics. Incident Reports I suggested that you review child care rule .0802(e) regarding information required to be completed on the incident report form, highlight the required information on a sample incident report, and review the sample with all staff. Consultation was provided on the following. • As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. You must complete this task immediately. • You requested clarification regarding staff orientation. We reviewed child care rule .1102(a) and I suggested that you do not begin orientation with staff until the staff person’s first day of employment. • Health and Safety Training must be completed within one year of employment for new staff and every five years for staff that have already completed the training. • You completed the Emergency Preparedness and Response Training June 1, 2023; therefore, you will need to complete and upload the center’s EPR Plan, into the Risk Management Portal no later than February 10, 2025. Compliance Letter: You must correct the violations found during today's visit immediately. Please send me a letter verifying compliance by December 25, 2025. Please include in that letter each violation number and explain in detail how you corrected each violation and what plan will be implemented to prevent these violations from occurring again. Please sign the letter, include your facility name, ID number, visit date and mail the letter to my mailing address below or email the letter to me at jennifer.roberts@dhhs.nc.gov: Jennifer Roberts PO Box 426 Sherrills Ford, NC 28673 Failure to correct the violations and send the written statement by the due date listed above will result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you state in your corrective action plan letter, that corrections have been made when they have not, it will be considered falsification of information. Reminders: Your temporary license expires April 10, 2026. Prior to the expiration date of your license, two additional unannounced monitoring visits will be completed. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. SECTION .2200 - ADMINISTRATIVE ACTIONS AND CIVIL PENALTIES 10A NCAC 09 .2201 ADMINISTRATIVE actions GENERAL PROVISIONS Upon a finding that a child care facility operator has violated any provision of G.S. 110, Article 7, the rules of this Chapter, or 10A NCAC 10, the Secretary or his or her designee may order one or more administrative actions. Thank you for your time and assistance today. You can reach me at 828-782-0945, jennifer.roberts@dhhs.nc.gov or at PO Box 426, Sherrills Ford, NC 28673 or my supervisor, Tammy McGalliard at tammy.mcgalliard@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times