Caldwell Academy

G.S. 110-90 · Violation

Name of Operation: CALDWELL ACADEMY Facility ID: 1455107 Consultant: DINAH BROWN Operation Type: Center Case Number: Visit Date: 6/25/2026 Number Present: 21 Completed Date: 6/25/2026 Age: From 0 To 5 Total Minutes: 244 Time In: 11:11 AM Time Out: 03:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. You, Angela Battle, Director, assisted with today’s visit. The facility currently operates with a 3-stars rated license issued on June 24, 2020, earning five (5) points in staff education, two (2) points in the program standards, and one (1) quality point. The program's license restrictions include the following: daytime care and enhanced ratios. The Secretary of State website was checked on June 25, 2026, and your business Dulatown Outreach Center, Inc., was active and in good standing. If any changes to the corporation need to be made or you decide to sell your business, then you must notify me at least thirty days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location, or inherited. A walk-through of the facility was completed today, all indoor and outdoor areas were monitored. I observed children in the indoor learning environment and found supervision and staff/child ratios to be in compliance. Children throughout the facility were participating in routines, free play, rest time, snack, and departure during the visit. Required Inspections: The last fire inspection was conducted on September 23, 2025. The last sanitation inspection was conducted on September 8, 2025. A “superior” classification was issued with four (4) demerits noted on the grade card. The most recent playground inspection was conducted on June 17, 2026. You received the results of your most recent lead water testing showing no levels of lead above the allowed amount, on July 30, 2025. Per the facility data on the Clean Classrooms for Carolina Kids website, your facility is exempt from lead-based paint and asbestos testing. Emergency Drills: The most recent fire drill was conducted on June 17, 2026. The most recent emergency drill was conducted on May 19, 2026. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Playground Safety, ITS-SIDS, Special Training, and Criminal Background Checks. No new staff members have been hired since the last visit. The following violations were observed/documented during the visit: Violation Number Comment Rule 541 The written feeding plan did not include the child's name, parent signature, and/or was not dated when received by the center. A child enrolled on February 24, 2026, had an infant feeding plan posted that was signed by the parent. .0902(a) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. A child enrolled on June 3, 2026, did not have a sleep position marked on June 19, 2026, at 8:30am, 8:45am, 9:00am, 9:15am, and 9:30am. A child enrolled on October 13, 2025, did not have staff initials and a sleep position marked on June 19, 2026, at 1:15pm, and on June 23, 2026, at 11:00am and 11:15am, at 11:30am no sleep position was marked. A child enrolled on April 8, 2026, did not have a sleep position marked on June 19, 2026, at 8:00am, 8:15am, 8:30am, 8:45am, 9:00am, 11:15am, 11:30am, 11:45am, 1:00pm, 1:15pm, 1:30pm, and 1:45pm, no sleep check was conducted at 1:30pm. A child enrolled om April 8, 2026, did not have a sleep position marked on June 24, 2026, at 12:00pm, 12:15pm, 12:30pm, 12:45pm, 1:00pm, 1:15pm, 1:30pm, and 1:45pm. A child enrolled on April 8, 2026, did not have a sleep position marked on June 24, 2026, at 12:00pm, 12:15pm, 12:30pm, 1:00pm, 1:15pm, 1:30pm, and 1:45pm. A child enrolled on September 15, 2026, did not have a sleep position marked on June 24, 2026, at 11:15am and 11:30am. .0606(g) The violation(s) documented must be corrected immediately. On or before July 9, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected, and how compliance will be maintained in the future. Include the violation item number, statement of compliance, date of the visit, and license ID number in the letter. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, it may be considered falsification of information. If sufficient information is not received by the due date, an unannounced follow-up visit may be conducted. The Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Please send your letter to dinah.brown@dhhs.nc.gov. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Prior to today's visit, your program maintained a compliance history of 97%. Please note any violations cited during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Technical assistance was provided on the following: Infant Feeding Plan: I suggested that you review this requirement with all staff members employed in classrooms where children under 15 months of age are enrolled and remind staff members that they should review all infant feeding plans with the parents to ensure information is recorded correctly and that the feeding plans are fully completed when received by the facility. Infant Sleep Checks: I suggested that you discuss requirements for safe sleep checks as well as sudden infant death syndrome with all staff, especially all staff who work in the classroom for infants. I suggested utilizing the Caring for Our Children resource book for more information pertaining to safe sleep practices and sudden infant death syndrome. I suggested determining how safe sleep checks will be turned in to administrative staff and create a plan to review safe sleep checks prior to filing. Create a system for enhancing your filing system for safe sleep checks so that records do not become misplaced. Medication: Consultation As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. We discussed the QRIS Modernization and the Pathway to the Stars. I encouraged you to visit the QRIS Modernization website to review information regarding the changes to the rated license process. Information on the three (3) pathway options, as well as links to upcoming webinars may be found on the DCDEE QRIS Modernization website: https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization. We discussed changes to the environment rating scales and the implementation of the “3’s”. I encouraged you to visit the North Carolina Rated License Assessment Project website for more information regarding the 3’s, as well as webinars and training opportunities: https://ncrlap.org/Resources/pages/get-ready-for-3s/. I also suggested you reach out to Paula Arrowood or Wendy Smith, your technical assistant with the Partnership for Children Caldwell County, to request technical assistance as you prepare to begin the rated license process. Additionally, please ensure all staff members have a WORKS account, that all transcripts have been submitted, and all WORKS accounts are up to date. DCDEE Website Link to the QRIS Modernization page: https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization Links for Resources Approved Curriculum: https://ncchildcare.ncdhhs.gov/Portals/0/documents/pdf/2/2023_Approved_Curriculum.pdf?ver=Hxr2QwCIRb8kdaccUr3ETA%3d%3d2023 NC Child Care Commission Approved Formative Assessments: https://ncchildcare.ncdhhs.gov/Portals/0/documents/pdf/2/2023_Approved_EC_Formative_Assessments.pdf?ver=TzSdkUdkhMNoa8W505qTEw%3d%3d DCDEE Provider Documents and Forms: https://ncchildcare.ncdhhs.gov/Provider/Provider-Documents-and-Forms Caring for Children: https://childcareta.acf.hhs.gov/cfoc#:~:text=CFOC%20Home,Supervision%20of%20ChildrenI For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ . This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the "What's New" tab for important updates impacting child care in North Carolina. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Dinah Brown, Child Care Consultant, (828)-231-2311, dinah.brown@dhhs.nc.gov or Tammy McGalliard, Licensing Supervisor, (828)-872-0718, tammy.mcgalliard@dhhs.nc.gov if you have questions. Thank you for your time and assistance today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0302 · Violation

Name of Operation: CALDWELL ACADEMY Facility ID: 1455107 Consultant: DINAH BROWN Operation Type: Center Case Number: Visit Date: 6/24/2025 Number Present: 17 Completed Date: 6/24/2025 Age: From 0 To 6 Total Minutes: 270 Time In: 10:15 AM Time Out: 02:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. You, Angela Battle, Administrator, assisted me with today’s visit. The facility currently operates with a 3-stars rated license issued on June 24, 2020, earning five (5) points in staff education, two (2) points in the program standards, and one (1) quality point. The program's license restrictions include the following: daytime care and enhanced ratios. The Secretary of State website was checked on June 24, 2025, and your business, Caldwell Academy, was active and in good standing. If any changes to the corporation need to be made or you decide to sell your business, then you must notify me at least thirty days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location, or inherited. The last sanitation inspection was conducted on July 23, 2024. A “superior” classification was issued with four (4) demerits noted on the grade card. The last fire inspection was conducted on April 1, 2025. The most recent fire drill was conducted on June 18, 2025, the most recent emergency drill was conducted on May 23, 2025, and the most recent playground inspection was conducted on June 18, 2025. You received the results of your most recent lead water testing showing no levels of lead above the allowed amount, on June 30, 2021. Per the facility data on the Clean Classrooms for Carolina Kids website, your facility is exempt from lead-based paint and asbestos testing. A walk-through of the facility was completed today, all indoor and outdoor areas were monitored. I observed children in the indoor learning environment. Children throughout the facility were participating in routines, lunch, group time, free play, nap and outdoor play during the visit. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Playground Safety, ITS-SIDS, Special Training, and Criminal Background Checks. No new staff members were hired since the last visit. The following violations were observed/documented during the visit: Violation Number Comment Rule 125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. On June 12, 2025, two children were not signed out. On June 13, 2025, one child was not signed out. On June 16, 2025, one child was not signed in and one child waws not signed out. On June 17, 2025, one child was not signed in and four children were not signed out. On June 19, 2025, two children were not signed out. On June 20, 2025, one child was not signed out. On June 23, 2025, one child was not signed out. 10A NCAC 09 .0302(d)(4) 1955 The child care center was not free of lead poisoning hazards as defined in G.S. 1130A-131.7(7). The most recent lead water test was conducted on June 30, 2021. 10A NCAC 09 .0601(f) The violation(s) documented must be corrected immediately. On or before July 8, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected, and how compliance will be maintained in the future. Include the violation item number, statement of compliance, date of the visit, and license ID number in the letter. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, it may be considered falsification of information. If sufficient information is not received by the due date, an unannounced follow-up visit may be conducted. The Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Please send your letter to dinah.brown@dhhs.nc.gov. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Prior to today's visit, your program maintained a compliance history of 96%. Please note any violations cited during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Technical assistance was provided on the following: Arrival and Departure Records: I suggested that you designate one staff member to monitor the arrival and departure records at designated times each day to ensure all children have been signed in and out. Lead Water Testing: I suggested that you create a process to alert you to complete time sensitive tasks. I discussed with you that lead water testing is due every three years and suggested a calendar alert reminder to complete this task before its due. I reviewed with you the Clean water for Kids website and how to access information to complete process. Consultation As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. Hold harmless has been extended until the new QRIS system is implemented. Programs still have the option to choose to voluntarily complete the star rated license reassessment if they so desire. I provided you with a copy of the North Carolina Foundations for Early Learning and Development Book during the visit. For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ . This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the "What's New" tab for important updates impacting child care in North Carolina. Thank you for your time today. If you have any questions about today’s visit, please contact me or my supervisor, Tammy McGalliard, tammy.mcgalliard@dhhs.nc.gov. If I can be of further assistance, you may contact me at 828-231-2311. Dinah Brown PO Box 6373 Cornelius, NC 28601 Dinah.brown@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0601 · Violation

Name of Operation: CALDWELL ACADEMY Facility ID: 1455107 Consultant: DINAH BROWN Operation Type: Center Case Number: Visit Date: 6/24/2025 Number Present: 17 Completed Date: 6/24/2025 Age: From 0 To 6 Total Minutes: 270 Time In: 10:15 AM Time Out: 02:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. You, Angela Battle, Administrator, assisted me with today’s visit. The facility currently operates with a 3-stars rated license issued on June 24, 2020, earning five (5) points in staff education, two (2) points in the program standards, and one (1) quality point. The program's license restrictions include the following: daytime care and enhanced ratios. The Secretary of State website was checked on June 24, 2025, and your business, Caldwell Academy, was active and in good standing. If any changes to the corporation need to be made or you decide to sell your business, then you must notify me at least thirty days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location, or inherited. The last sanitation inspection was conducted on July 23, 2024. A “superior” classification was issued with four (4) demerits noted on the grade card. The last fire inspection was conducted on April 1, 2025. The most recent fire drill was conducted on June 18, 2025, the most recent emergency drill was conducted on May 23, 2025, and the most recent playground inspection was conducted on June 18, 2025. You received the results of your most recent lead water testing showing no levels of lead above the allowed amount, on June 30, 2021. Per the facility data on the Clean Classrooms for Carolina Kids website, your facility is exempt from lead-based paint and asbestos testing. A walk-through of the facility was completed today, all indoor and outdoor areas were monitored. I observed children in the indoor learning environment. Children throughout the facility were participating in routines, lunch, group time, free play, nap and outdoor play during the visit. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Playground Safety, ITS-SIDS, Special Training, and Criminal Background Checks. No new staff members were hired since the last visit. The following violations were observed/documented during the visit: Violation Number Comment Rule 125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. On June 12, 2025, two children were not signed out. On June 13, 2025, one child was not signed out. On June 16, 2025, one child was not signed in and one child waws not signed out. On June 17, 2025, one child was not signed in and four children were not signed out. On June 19, 2025, two children were not signed out. On June 20, 2025, one child was not signed out. On June 23, 2025, one child was not signed out. 10A NCAC 09 .0302(d)(4) 1955 The child care center was not free of lead poisoning hazards as defined in G.S. 1130A-131.7(7). The most recent lead water test was conducted on June 30, 2021. 10A NCAC 09 .0601(f) The violation(s) documented must be corrected immediately. On or before July 8, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected, and how compliance will be maintained in the future. Include the violation item number, statement of compliance, date of the visit, and license ID number in the letter. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, it may be considered falsification of information. If sufficient information is not received by the due date, an unannounced follow-up visit may be conducted. The Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Please send your letter to dinah.brown@dhhs.nc.gov. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Prior to today's visit, your program maintained a compliance history of 96%. Please note any violations cited during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Technical assistance was provided on the following: Arrival and Departure Records: I suggested that you designate one staff member to monitor the arrival and departure records at designated times each day to ensure all children have been signed in and out. Lead Water Testing: I suggested that you create a process to alert you to complete time sensitive tasks. I discussed with you that lead water testing is due every three years and suggested a calendar alert reminder to complete this task before its due. I reviewed with you the Clean water for Kids website and how to access information to complete process. Consultation As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. Hold harmless has been extended until the new QRIS system is implemented. Programs still have the option to choose to voluntarily complete the star rated license reassessment if they so desire. I provided you with a copy of the North Carolina Foundations for Early Learning and Development Book during the visit. For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ . This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the "What's New" tab for important updates impacting child care in North Carolina. Thank you for your time today. If you have any questions about today’s visit, please contact me or my supervisor, Tammy McGalliard, tammy.mcgalliard@dhhs.nc.gov. If I can be of further assistance, you may contact me at 828-231-2311. Dinah Brown PO Box 6373 Cornelius, NC 28601 Dinah.brown@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: CALDWELL ACADEMY Facility ID: 1455107 Consultant: DINAH BROWN Operation Type: Center Case Number: Visit Date: 6/24/2025 Number Present: 17 Completed Date: 6/24/2025 Age: From 0 To 6 Total Minutes: 270 Time In: 10:15 AM Time Out: 02:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. You, Angela Battle, Administrator, assisted me with today’s visit. The facility currently operates with a 3-stars rated license issued on June 24, 2020, earning five (5) points in staff education, two (2) points in the program standards, and one (1) quality point. The program's license restrictions include the following: daytime care and enhanced ratios. The Secretary of State website was checked on June 24, 2025, and your business, Caldwell Academy, was active and in good standing. If any changes to the corporation need to be made or you decide to sell your business, then you must notify me at least thirty days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location, or inherited. The last sanitation inspection was conducted on July 23, 2024. A “superior” classification was issued with four (4) demerits noted on the grade card. The last fire inspection was conducted on April 1, 2025. The most recent fire drill was conducted on June 18, 2025, the most recent emergency drill was conducted on May 23, 2025, and the most recent playground inspection was conducted on June 18, 2025. You received the results of your most recent lead water testing showing no levels of lead above the allowed amount, on June 30, 2021. Per the facility data on the Clean Classrooms for Carolina Kids website, your facility is exempt from lead-based paint and asbestos testing. A walk-through of the facility was completed today, all indoor and outdoor areas were monitored. I observed children in the indoor learning environment. Children throughout the facility were participating in routines, lunch, group time, free play, nap and outdoor play during the visit. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Playground Safety, ITS-SIDS, Special Training, and Criminal Background Checks. No new staff members were hired since the last visit. The following violations were observed/documented during the visit: Violation Number Comment Rule 125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. On June 12, 2025, two children were not signed out. On June 13, 2025, one child was not signed out. On June 16, 2025, one child was not signed in and one child waws not signed out. On June 17, 2025, one child was not signed in and four children were not signed out. On June 19, 2025, two children were not signed out. On June 20, 2025, one child was not signed out. On June 23, 2025, one child was not signed out. 10A NCAC 09 .0302(d)(4) 1955 The child care center was not free of lead poisoning hazards as defined in G.S. 1130A-131.7(7). The most recent lead water test was conducted on June 30, 2021. 10A NCAC 09 .0601(f) The violation(s) documented must be corrected immediately. On or before July 8, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected, and how compliance will be maintained in the future. Include the violation item number, statement of compliance, date of the visit, and license ID number in the letter. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, it may be considered falsification of information. If sufficient information is not received by the due date, an unannounced follow-up visit may be conducted. The Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Please send your letter to dinah.brown@dhhs.nc.gov. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Prior to today's visit, your program maintained a compliance history of 96%. Please note any violations cited during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Technical assistance was provided on the following: Arrival and Departure Records: I suggested that you designate one staff member to monitor the arrival and departure records at designated times each day to ensure all children have been signed in and out. Lead Water Testing: I suggested that you create a process to alert you to complete time sensitive tasks. I discussed with you that lead water testing is due every three years and suggested a calendar alert reminder to complete this task before its due. I reviewed with you the Clean water for Kids website and how to access information to complete process. Consultation As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. Hold harmless has been extended until the new QRIS system is implemented. Programs still have the option to choose to voluntarily complete the star rated license reassessment if they so desire. I provided you with a copy of the North Carolina Foundations for Early Learning and Development Book during the visit. For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ . This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the "What's New" tab for important updates impacting child care in North Carolina. Thank you for your time today. If you have any questions about today’s visit, please contact me or my supervisor, Tammy McGalliard, tammy.mcgalliard@dhhs.nc.gov. If I can be of further assistance, you may contact me at 828-231-2311. Dinah Brown PO Box 6373 Cornelius, NC 28601 Dinah.brown@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0302 · Violation

Name of Operation: CALDWELL ACADEMY Facility ID: 1455107 Consultant: DINAH BROWN Operation Type: Center Case Number: Visit Date: 11/5/2024 Number Present: 16 Completed Date: 11/5/2024 Age: From 1 To 5 Total Minutes: 217 Time In: 09:38 AM Time Out: 11:45 AM Time In: 12:30 PM Time Out: 02:00 PM List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced annual compliance visit was to monitor your compliance with all applicable child care requirements including health and safety. Upon arrival you, Angela Battle, assisted me with the visit. Your last annual compliance visit was conducted on November 2, 2023. The facility currently operates with a 3-stars rated license issued on June 24, 2020, earning five (5) points in staff education, two (2) points in the program standards, and one (1) quality point. The program's license restrictions include the following: daytime care and enhanced ratios. A walk-through of the facility was completed today, all indoor and outdoor areas were monitored. I observed children in the indoor learning environment and found supervision and staff/child ratios in compliance. Children were observed during individual center play, teacher lead group activities, handwashing, toileting, lunch, and rest time. . Inspections/Emergency Drills: Fire Inspection: The last fire inspection was completed on September 8, 2024. Sanitation Inspection: The last sanitation inspection was completed on July 23, 2024. A “superior” classification was issued with four (4) demerits noted on the grade card. Emergency Drills: The last fire drill was completed on October 14, 2024, at 2:45pm and recorded. A checklist was used to note the requirements I monitored today. Files Reviewed: Three (3) staff file was reviewed today. Two (2) children’s file was reviewed today. There was one violation observed during today’s visit. I discussed the violation with you at the end of the visit. Violation Number Comment Rule 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. On October 10, 2024, one child did not have the departure time documented. On October 11, 2024, one child did not have the departure time documented. On October 14, 2024, one child did not have the departure time documented. On October 31, 2024, one child did not have the arrival time documented. 10A NCAC 09 .0302(d)(4) Technical Assistance: I suggested that you designate a staff member to review the arrival and departure sheets daily to ensure that all children have been signed in and out each day. Consultation: Prior to today’s visit, your compliance history was eighty-nine (89) percent as of November 4, 2024. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. Lead Testing: Child Care Rule .0601(f)- Safe Environments Child Care Rule Effective January 1, 2024 Rule Amendment- This rule was amended to include the specific requirements that child care centers must be free of asbestos hazards. This is in addition to the existing requirement that they be free of lead poisoning hazards. In addition to the updates to this rule, 10A NCAC 41C .1001 through .1007 and 15A NCAC 18A .2816, require all child care facilities (homes and centers) to test for lead in drinking, water, identify lead-based paint hazard, and mitigate or restrict access to identified hazards. The Clean Classrooms for Carolina Kids program is designed to identify and eliminate exposure to lead and asbestos hazards in building infrastructure, while providing child care facilities with the support needed to meet all rule requirements. The program is free, and the first step is to watch one of the pre-enrollment webinars, which are available at www.cleanwaterforUSkids.org/carolina or paste https://bit.ly/3CK-webinar All licensed child care programs must register by May 1, 2024, at www.cleanwaterforUSkids.org/carolina and watch one of the pre-enrollment webinars. Child Care Centers have until July 1, 2024, to complete the required lead testing. Moodle Information On-going Trainings: Please visit Moodle on the DCDEE website to obtain necessary on-going training hours as required annually. Challenging Behaviors Helpline by Healthy Social Behavior Project The Healthy Social Behavior Project is offering technical assistance with challenging behaviors to programs. Please see the link below for more information. I shared the flier with you with information on the Challenging Behaviors Helpline. Website Link: https://www.childcareresourcesinc.org/challenging-behaviors-helpline To speak to a Healthy Social Behavior Specialist, please contact the helpline at 1-888-600-1685 Option 1. -Moodle Support: The Division offers early childhood professionals a wide range of professional development opportunities through our online learning platform Moodle. As we continue expanding our training offerings, DCDEE has established a new email address and phone number for Moodle support. To get help with Moodle, email at DCDEE_Moodle_Support@dhhs.nc.gov or call (919) 814-6326. Stay up to date with the Division of Child Development and Early Education by visiting www.ncchildcare.ncdhhs.gov. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the “What’s New” tab for important updates impacting childcare in North Carolina. Compliance Letter: You must correct the violations found during today's visit immediately. Please send me a letter verifying compliance by November 19, 2024. Please include in that letter each item number and explain in detail how you corrected each violation and what plan will be implemented to prevent these violations from occurring again. Please sign the letter, include your facility name, ID number, visit date and mail the letter to my mailing address below or email the letter to me at dinah.brown@dhhs.nc.gov. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Dinah Brown Child Care Consultant P.O. Box 6373 Hickory, NC 28601 Failure to correct the violations and send the written statement by the due date listed above will result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you have any concerns with today’s visit, please contact me or my supervisor Tammy McGalliard at tammy.mcgalliard@dhhs.nc.gov If I can be of assistance in the future, please feel free to contact me at 828-231-2311 or e-mail dinah.brown@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: CALDWELL ACADEMY Facility ID: 1455107 Consultant: DINAH BROWN Operation Type: Center Case Number: Visit Date: 11/5/2024 Number Present: 16 Completed Date: 11/5/2024 Age: From 1 To 5 Total Minutes: 217 Time In: 09:38 AM Time Out: 11:45 AM Time In: 12:30 PM Time Out: 02:00 PM List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced annual compliance visit was to monitor your compliance with all applicable child care requirements including health and safety. Upon arrival you, Angela Battle, assisted me with the visit. Your last annual compliance visit was conducted on November 2, 2023. The facility currently operates with a 3-stars rated license issued on June 24, 2020, earning five (5) points in staff education, two (2) points in the program standards, and one (1) quality point. The program's license restrictions include the following: daytime care and enhanced ratios. A walk-through of the facility was completed today, all indoor and outdoor areas were monitored. I observed children in the indoor learning environment and found supervision and staff/child ratios in compliance. Children were observed during individual center play, teacher lead group activities, handwashing, toileting, lunch, and rest time. . Inspections/Emergency Drills: Fire Inspection: The last fire inspection was completed on September 8, 2024. Sanitation Inspection: The last sanitation inspection was completed on July 23, 2024. A “superior” classification was issued with four (4) demerits noted on the grade card. Emergency Drills: The last fire drill was completed on October 14, 2024, at 2:45pm and recorded. A checklist was used to note the requirements I monitored today. Files Reviewed: Three (3) staff file was reviewed today. Two (2) children’s file was reviewed today. There was one violation observed during today’s visit. I discussed the violation with you at the end of the visit. Violation Number Comment Rule 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. On October 10, 2024, one child did not have the departure time documented. On October 11, 2024, one child did not have the departure time documented. On October 14, 2024, one child did not have the departure time documented. On October 31, 2024, one child did not have the arrival time documented. 10A NCAC 09 .0302(d)(4) Technical Assistance: I suggested that you designate a staff member to review the arrival and departure sheets daily to ensure that all children have been signed in and out each day. Consultation: Prior to today’s visit, your compliance history was eighty-nine (89) percent as of November 4, 2024. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. Lead Testing: Child Care Rule .0601(f)- Safe Environments Child Care Rule Effective January 1, 2024 Rule Amendment- This rule was amended to include the specific requirements that child care centers must be free of asbestos hazards. This is in addition to the existing requirement that they be free of lead poisoning hazards. In addition to the updates to this rule, 10A NCAC 41C .1001 through .1007 and 15A NCAC 18A .2816, require all child care facilities (homes and centers) to test for lead in drinking, water, identify lead-based paint hazard, and mitigate or restrict access to identified hazards. The Clean Classrooms for Carolina Kids program is designed to identify and eliminate exposure to lead and asbestos hazards in building infrastructure, while providing child care facilities with the support needed to meet all rule requirements. The program is free, and the first step is to watch one of the pre-enrollment webinars, which are available at www.cleanwaterforUSkids.org/carolina or paste https://bit.ly/3CK-webinar All licensed child care programs must register by May 1, 2024, at www.cleanwaterforUSkids.org/carolina and watch one of the pre-enrollment webinars. Child Care Centers have until July 1, 2024, to complete the required lead testing. Moodle Information On-going Trainings: Please visit Moodle on the DCDEE website to obtain necessary on-going training hours as required annually. Challenging Behaviors Helpline by Healthy Social Behavior Project The Healthy Social Behavior Project is offering technical assistance with challenging behaviors to programs. Please see the link below for more information. I shared the flier with you with information on the Challenging Behaviors Helpline. Website Link: https://www.childcareresourcesinc.org/challenging-behaviors-helpline To speak to a Healthy Social Behavior Specialist, please contact the helpline at 1-888-600-1685 Option 1. -Moodle Support: The Division offers early childhood professionals a wide range of professional development opportunities through our online learning platform Moodle. As we continue expanding our training offerings, DCDEE has established a new email address and phone number for Moodle support. To get help with Moodle, email at DCDEE_Moodle_Support@dhhs.nc.gov or call (919) 814-6326. Stay up to date with the Division of Child Development and Early Education by visiting www.ncchildcare.ncdhhs.gov. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the “What’s New” tab for important updates impacting childcare in North Carolina. Compliance Letter: You must correct the violations found during today's visit immediately. Please send me a letter verifying compliance by November 19, 2024. Please include in that letter each item number and explain in detail how you corrected each violation and what plan will be implemented to prevent these violations from occurring again. Please sign the letter, include your facility name, ID number, visit date and mail the letter to my mailing address below or email the letter to me at dinah.brown@dhhs.nc.gov. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Dinah Brown Child Care Consultant P.O. Box 6373 Hickory, NC 28601 Failure to correct the violations and send the written statement by the due date listed above will result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you have any concerns with today’s visit, please contact me or my supervisor Tammy McGalliard at tammy.mcgalliard@dhhs.nc.gov If I can be of assistance in the future, please feel free to contact me at 828-231-2311 or e-mail dinah.brown@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: CALDWELL ACADEMY Facility ID: 1455107 Consultant: DINAH BROWN Operation Type: Center Case Number: Visit Date: 6/13/2024 Number Present: 12 Completed Date: 6/13/2024 Age: From 0 To 5 Total Minutes: 175 Time In: 11:15 AM Time Out: 02:10 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s routine unannounced compliance visit was to monitor your compliance with all applicable child care requirements including health and safety requirements. You, Angela Battle, Administrator, assisted me with the visit today. The facility currently operates with a 3-stars rated license issued on June 24, 2020, earning five (5) points in staff education, two (2) points in the program standards, and one (1) quality point. The program's license restrictions include the following: daytime care and enhanced ratios. Inspections/Emergency Drills: Fire Inspection: The last fire inspection was completed on August 14, 2023. Sanitation Inspection: The last sanitation inspection was completed on November 2, 2023. A “superior” classification was issued with eight (8) demerits noted on the grade card. Emergency Drills/Playground Inspections: The last lockdown drill was completed on May 17, 2024, and recorded. The last playground inspection was completed on May 10, 2024, and recorded. The last fire drill was completed on May 24, 2024, at 2:45pm and recorded. A complete walkthrough of licensed indoor and outdoor spaces was conducted. A checklist was used to note the requirements I monitored today. Staff and children were observed during nap/rest, feeding, diapering, transitions, handwashing/toileting, and snack. Files Reviewed: Five (5) staff files were reviewed today. The following violations were observed during the walk through today. I discussed these violations with you in detail at the end of the visit. Violation Number Comment Rule 823 Toxic plants were accessible to children. Poison Ivy was observed in three different areas on the zero to five (0-5) playground, at the corner of the administrative building at the bottom of the fence, along the bottom of the fence in the middle of the playground, and at the base of the tree in the far corner of the playground area. .0604(l) 1065 Child care providers scheduled to work in the infant room, did not complete ITS-SIDS training within two months of employment or did not complete the training every three years. Child care administrators did not complete the ITS-SIDS training within 90 days of employment and every three years thereafter. Two staff members that work in the infant room had ITS-SIDS certificates of completion on file dated November 5, 2020. .1102(f) Technical Assistance: Health and Safety Training: I suggested that you review each employees health and safety training log each month to ensure that all required trainings have been completed and recorded within the required timeframe to ensure compliance with child care rules and requirements. Toxic Plants: I suggested staff conduct a daily playground walk through and safety check to ensure the area is free of hazards that would be dangerous to children such as toxic plants, broken toys, spiders, bee nests and snakes. You, Angela Battle, stated that you would let your playground maintenance worker know the poisonous plants (poison ivy) were located in three areas on the playground and needed to be removed to ensure children’s safety during outdoor/gross motor play. Consultation: Prior to today’s visit, your compliance history was eighty-eight (88) percent as of June 13, 2024. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. Lead Testing: Child Care Rule .0601(f)- Safe Environments Child Care Rule Effective January 1, 2024 Rule Amendment- This rule was amended to include the specific requirements that child care centers must be free of asbestos hazards. This is in addition to the existing requirement that they be free of lead poisoning hazards. In addition to the updates to this rule, 10A NCAC 41C .1001 through .1007 and 15A NCAC 18A .2816, require all child care facilities (homes and centers) to test for lead in drinking, water, identify lead-based paint hazard, and mitigate or restrict access to identified hazards. The Clean Classrooms for Carolina Kids program is designed to identify and eliminate exposure to lead and asbestos hazards in building infrastructure, while providing child care facilities with the support needed to meet all rule requirements. The program is free, and the first step is to watch one of the pre-enrollment webinars, which are available at www.cleanwaterforUSkids.org/carolina or paste https://bit.ly/3CK-webinar All licensed child care programs must register by May 1, 2024, at www.cleanwaterforUSkids.org/carolina and watch one of the pre-enrollment webinars. Child Care Centers have until July 1, 2024, to complete the required lead testing. Moodle Information On-going Trainings: Please visit Moodle on the DCDEE website to obtain necessary on-going training hours as required annually. Challenging Behaviors Helpline by Healthy Social Behavior Project The Healthy Social Behavior Project is offering technical assistance with challenging behaviors to programs. Please see the link below for more information. I shared the flier with you with information on the Challenging Behaviors Helpline. Website Link: https://www.childcareresourcesinc.org/challenging-behaviors-helpline To speak to a Healthy Social Behavior Specialist, please contact the helpline at 1-888-600-1685 Option 1. -Moodle Support: The Division offers early childhood professionals a wide range of professional development opportunities through our online learning platform Moodle. As we continue expanding our training offerings, DCDEE has established a new email address and phone number for Moodle support. To get help with Moodle, email at DCDEE_Moodle_Support@dhhs.nc.gov or call (919) 814-6326. Stay up to date with the Division of Child Development and Early Education by visiting www.ncchildcare.ncdhhs.gov. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the “What’s New” tab for important updates impacting childcare in North Carolina. Compliance Letter: You must correct the violations found during today's visit immediately. Please send me a letter verifying compliance by June 27, 2024. Please include in that letter each item number and explain in detail how you corrected each violation and what plan will be implemented to prevent these violations from occurring again. Please sign the letter, include your facility name, ID number, visit date and mail the letter to my mailing address below or email the letter to me at dinah.brown@dhhs.nc.gov. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Dinah Brown Child Care Consultant P.O. Box 6373 Hickory, NC 28601 Failure to correct the violations and send the written statement by the due date listed above will result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you have any concerns with today’s visit, please contact me or my supervisor Tammy McGalliard at tammy.mcgalliard@dhhs.nc.gov If I can be of assistance in the future, please feel free to contact me at 828-231-2311 or e-mail dinah.brown@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0302 · Violation

Name of Operation: CALDWELL ACADEMY Facility ID: 1455107 Consultant: TIFFANI SIMS Operation Type: Center Case Number: Visit Date: 11/2/2023 Number Present: 19 Completed Date: 11/2/2023 Age: From 0 To 4 Total Minutes: 285 Time In: 09:45 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced annual compliance visit was to monitor your compliance with all applicable child care requirements including health and safety requirements. Dinah Brown, Child Care Consultant, accompanied on the visit today. You, Angela Battle, Administrator, assisted me with the visit today. The NC Secretary of State website was viewed on November 1, 2023, and Dulatown Outreach Center, Inc.. was listed as current and active. The facility currently operates with a 3-stars rated license issued on June 24, 2020, earning five (5) points in staff education, two (2) points in the program standards, and one (1) quality point. The program's license restrictions include the following: daytime care and enhanced ratios. Inspections/Emergency Drills: Fire Inspection: The last fire inspection was completed on August 14, 2023. Sanitation Inspection: The last sanitation inspection was completed on October 31, 2022. A “superior” classification was issued with four (4) demerits noted on the grade card. Emergency Drills/Playground Inspections: The last shelter-in-place drill was completed on August 28, 2023, at 2:30pm and recorded. The last playground inspection was completed on October 23, 2023. The last fire drill was completed on October 25, 2023, at 9:30am and recorded. A complete walkthrough of licensed indoor and outdoor spaces was conducted. A checklist was used to note the requirements I monitored today. Staff and children were observed during indoor free play, story time, naptime, and preparing for lunch. Files Reviewed: Children’s files, program files, and staff files were monitored today. Three (3) children's files were reviewed during today’s visit. Two (2) staff file were reviewed today. I discussed the Staff and Training Worksheet and the Children’s Record form with you today. Both forms were completed and verified during the visit. The following violations were observed during the walk through today. I discussed these violations with you in detail at the end of the visit. Violation Number Comment Rule 104 Center has not passed required sanitation inspection and received an approved or superior rating. The most recent annual sanitation inspection documentation on file for review was completed on October 31, 2022. 10A NCAC 09 .0304(b) 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. On October 3, 2023, one child’s departure time was not documented; on October 6, 2023, one child’s departure time was not documented; on October 13, 2023, one child’s departure time was not documented; on October 16, 2023, one child’s departure time was not documented; and on October 19, 2023, two children’s departure times were not documented. 10A NCAC 09 .0302(d)(4) 714 Openings in equipment, steps, decks, handrails, and fencing were not less than 3 1/2 inches or greater than 9 inches. On the playground space used by infants and toddlers aged children, the bottom left corner of the fence adjacent to the office building measured five (5) inches. .0605(g) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. In Space #3b, on October 18, 2023, at 11:30am, 11:45am, 12:00pm, 12:15pm, and 12:30pm, the sleep positions were not documented for one infant; on October 31, 2023, at 11:45am, 12:00pm, 12:15pm, 12:30pm, 12:45pm, 1:00pm, and 1:15pm one child’s sleep positions were not documented for one infant. .0606(g) The following Technical Assistance regarding the violation observed during today’s visit was provided: -Sanitation Inspections Reports: As a reminder an approved sanitation inspection report is required to be completed annually from when the last sanitation inspection was completed. I suggested contacting the Environmental Health office at least four to six weeks prior to when the sanitation inspection expires. The child care rule reference is 10A NCAC 09 .0304 On-going Requirements for a License (b). -Arrival/Departure Times As a reminder, daily sign-in and sign-out times must be recorded when children arrive and depart from the child care facility each day to ensure accurate records are kept. I suggested creating a system to check during the mid-day to ensure arrival times have been recorded. I also suggested as a closing activity having a staff member to check to make sure departure times have been recorded. -Entrapment Issues (Playground Fence) We discussed repairing the fence to ensure the opening at the bottom of the fence is less than 3.5 inches. I suggested reviewing with the staff the playground inspection form and to have staff inform you when hazards on the playground are found and so hazards can be addressed immediately. -Safe Sleep Checks I suggested reviewing with staff on how to complete the safe sleep checks record properly. I also suggested creating a plan to check safe sleep records daily and/or weekly to ensure documentation is recorded accurately. -Plastic Materials You, Angela Battle, Administrator, asked a question concerning baby wipes in plastic containers. We discussed to look at the plastic diaper wipes containers to make sure no warnings, such as keep out of reach of children, are written on the packaging. I suggested purchasing plastic pencil cases and place diaper wipes in the container and put the extra wipes in the plastic container either 5 feet off the ground and/or under locked storage. I discussed with you that plastic bags, materials that could be torn apart and toy parts small enough to be swallowed must be inaccessible to children under three years of age. Compliance History: You must maintain at least 75% Compliance History for each 18-month period as required. Prior to today’s visit your compliance history was eighty percent (80%). Please note any violations cited during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to a recommended administrative action. Compliance Letter: You must correct the violations found during today's visit immediately. Please send me a letter verifying compliance by November 16, 2023. Please include in that letter each item number and explain in detail how you corrected each violation and what plan will be implemented to prevent these violations from occurring again. Please sign the letter, include your facility name, ID number, visit date and mail the letter to my mailing address below or email the letter to me at tiffani.sims@dhhs.nc.gov Tiffani Sims PO Box 185 Glen Alpine, NC 28628 Failure to correct the violations and send the written statement by the due date listed above will result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation: -COVID-19 Information and Resources: I share information and resources about COVID-19 vaccines, visit MySpot.nc.gov, call the CDC-INFO Contact Center at 800-CDC-INFO, or visit ncdhhs.gov/LHD to contact a local health department. Read the CDC’s full statement about recommending the updated COVID-19 vaccine for the fall/winter virus season. Info/Guidance for Educators & Child Care Providers Link: https://covid19.ncdhhs.gov/guidance-for-educators-and-child-care-providers Current Guidance for COVID-19 Protection – link below https://www.cdc.gov/coronavirus/2019-ncov/community/schools-childcare/index.html -Resuming Star Rated License Reassessment Information I shared information concerning resuming the star rated license reassessment. Grace Christian Academy of Kings Mountain, Inc. is in cohort #2 for resuming the star rated license reassessment. Your child care program’s prep year will begin on July 1, 2024, through June 30, 2025. Your child care program’s reassessment year will begin on July 1, 2025, through June 30, 2026. For more information, please visit the DCDEE website under the providers tab. You will then scroll to Licensing tab, scroll to the Star Rated License tab, and then click on to the Resuming Star Rated License tab. The link is https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/Resuming-Star-Rated-License -Updating DCDEE WORKS Account: We discussed updating and/or creating an account on the DCDEE WORKS portal for staff’s education to be evaluated for the upcoming Star Rated License Reassessment process. The link is the following: https://dcdee.works.nc.gov/ and scroll down to the DCDEE WORKS logon link. -Early Childhood Equivalency Exam The North Carolina Early Childhood Equivalency Exam is a new pathway option comparable to a NC Early Childhood Credential. Applicants who achieve a score of 80% or higher on the NC Early Childhood Equivalency Exam earn the new North Carolina Early Childhood Equivalency Certificate. This certificate is equivalent to a North Carolina Early Childhood Credential and will qualify the individual to be a lead teacher in an early childhood classroom. or more information, visit the DCDEE website at https://ncchildcare.ncdhhs.gov/Whats-New/north-carolina-early-childhood-equivalency-exam-now-available. -On-going Trainings: Please visit Moodle on the DCDEE website to obtain necessary on-going training hours as required annually. -Plastic Materials We discussed and I answered your questions concerning baby wipes in plastic containers with written warning found in classrooms caring for children under the age of three years old. We discussed to look at the plastic diaper wipes containers to make sure there are no written warnings, such as keep out of reach of children, are found on the packaging. I suggested purchasing plastic pencil cases and place diaper wipes in the container and put the extra wipes in the plastic container either 5 feet off the ground and/or under locked storage. I discussed with you that plastic bags, materials that could be torn apart and toy parts small enough to be swallowed must be inaccessible to children under three years of age. -Activity Plans We discussed in the classrooms caring for children birth to two years of age that the activity plans need to be individualized based on the age and developmental needs of the children in care. I suggested using the North Carolina Foundations for Early Learning and Development as a resource guide to help in planning activity plans. -Challenging Behaviors Helpline by Healthy Social Behavior Project The Healthy Social Behavior Project is offering technical assistance with challenging behaviors to programs. Please see the link below for more information. I shared the flier with you with information on the Challenging Behaviors Helpline. Website Link: https://www.childcareresourcesinc.org/challenging-behaviors-helpline To speak to a Healthy Social Behavior Specialist, please contact the helpline at 1-888-600-1685 Option 1. -Moodle Support: The Division offers early childhood professionals a wide range of professional development opportunities through our online learning platform Moodle. As we continue expanding our training offerings, DCDEE has established a new email address and phone number for Moodle support. To get help with Moodle, email at DCDEE_Moodle_Support@dhhs.nc.gov or call (919) 814-6326. -Criminal Background Check Legislative Changes: The 2022-2023 Appropriations Bill (HB 103) signed by Governor Cooper on July 11, 2022, made two important changes to North Carolina General Statute 110-90-2 regarding child care Criminal Background Checks. 1. The period for background check qualification renewals was revised from three years to five years. 2. The provisional qualification period was reduced to forty-five days. DCDEE Updates: What’s New Tab Please continue to visit DCDEE’s website to get the latest COVID-19 information for child care at https://ncchildcare.ncdhhs.gov/. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the “What’s New” tab for important updates impacting childcare in North Carolina. If I can be of assistance in the future, or if you have any questions about this visit, please feel free to contact me at Tiffani Sims; PO Box 185, Glen Alpine, NC 28628; (828) 417-1648; tiffani.sims@dhhs.nc.gov or my supervisor Tammy McGalliard at tammy.mcgalliard@dhhs.nc.gov. Thank you for your time today. We appreciate all you are doing to serve the children and families of North Carolina. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0304 · Violation

Name of Operation: CALDWELL ACADEMY Facility ID: 1455107 Consultant: TIFFANI SIMS Operation Type: Center Case Number: Visit Date: 11/2/2023 Number Present: 19 Completed Date: 11/2/2023 Age: From 0 To 4 Total Minutes: 285 Time In: 09:45 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced annual compliance visit was to monitor your compliance with all applicable child care requirements including health and safety requirements. Dinah Brown, Child Care Consultant, accompanied on the visit today. You, Angela Battle, Administrator, assisted me with the visit today. The NC Secretary of State website was viewed on November 1, 2023, and Dulatown Outreach Center, Inc.. was listed as current and active. The facility currently operates with a 3-stars rated license issued on June 24, 2020, earning five (5) points in staff education, two (2) points in the program standards, and one (1) quality point. The program's license restrictions include the following: daytime care and enhanced ratios. Inspections/Emergency Drills: Fire Inspection: The last fire inspection was completed on August 14, 2023. Sanitation Inspection: The last sanitation inspection was completed on October 31, 2022. A “superior” classification was issued with four (4) demerits noted on the grade card. Emergency Drills/Playground Inspections: The last shelter-in-place drill was completed on August 28, 2023, at 2:30pm and recorded. The last playground inspection was completed on October 23, 2023. The last fire drill was completed on October 25, 2023, at 9:30am and recorded. A complete walkthrough of licensed indoor and outdoor spaces was conducted. A checklist was used to note the requirements I monitored today. Staff and children were observed during indoor free play, story time, naptime, and preparing for lunch. Files Reviewed: Children’s files, program files, and staff files were monitored today. Three (3) children's files were reviewed during today’s visit. Two (2) staff file were reviewed today. I discussed the Staff and Training Worksheet and the Children’s Record form with you today. Both forms were completed and verified during the visit. The following violations were observed during the walk through today. I discussed these violations with you in detail at the end of the visit. Violation Number Comment Rule 104 Center has not passed required sanitation inspection and received an approved or superior rating. The most recent annual sanitation inspection documentation on file for review was completed on October 31, 2022. 10A NCAC 09 .0304(b) 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. On October 3, 2023, one child’s departure time was not documented; on October 6, 2023, one child’s departure time was not documented; on October 13, 2023, one child’s departure time was not documented; on October 16, 2023, one child’s departure time was not documented; and on October 19, 2023, two children’s departure times were not documented. 10A NCAC 09 .0302(d)(4) 714 Openings in equipment, steps, decks, handrails, and fencing were not less than 3 1/2 inches or greater than 9 inches. On the playground space used by infants and toddlers aged children, the bottom left corner of the fence adjacent to the office building measured five (5) inches. .0605(g) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. In Space #3b, on October 18, 2023, at 11:30am, 11:45am, 12:00pm, 12:15pm, and 12:30pm, the sleep positions were not documented for one infant; on October 31, 2023, at 11:45am, 12:00pm, 12:15pm, 12:30pm, 12:45pm, 1:00pm, and 1:15pm one child’s sleep positions were not documented for one infant. .0606(g) The following Technical Assistance regarding the violation observed during today’s visit was provided: -Sanitation Inspections Reports: As a reminder an approved sanitation inspection report is required to be completed annually from when the last sanitation inspection was completed. I suggested contacting the Environmental Health office at least four to six weeks prior to when the sanitation inspection expires. The child care rule reference is 10A NCAC 09 .0304 On-going Requirements for a License (b). -Arrival/Departure Times As a reminder, daily sign-in and sign-out times must be recorded when children arrive and depart from the child care facility each day to ensure accurate records are kept. I suggested creating a system to check during the mid-day to ensure arrival times have been recorded. I also suggested as a closing activity having a staff member to check to make sure departure times have been recorded. -Entrapment Issues (Playground Fence) We discussed repairing the fence to ensure the opening at the bottom of the fence is less than 3.5 inches. I suggested reviewing with the staff the playground inspection form and to have staff inform you when hazards on the playground are found and so hazards can be addressed immediately. -Safe Sleep Checks I suggested reviewing with staff on how to complete the safe sleep checks record properly. I also suggested creating a plan to check safe sleep records daily and/or weekly to ensure documentation is recorded accurately. -Plastic Materials You, Angela Battle, Administrator, asked a question concerning baby wipes in plastic containers. We discussed to look at the plastic diaper wipes containers to make sure no warnings, such as keep out of reach of children, are written on the packaging. I suggested purchasing plastic pencil cases and place diaper wipes in the container and put the extra wipes in the plastic container either 5 feet off the ground and/or under locked storage. I discussed with you that plastic bags, materials that could be torn apart and toy parts small enough to be swallowed must be inaccessible to children under three years of age. Compliance History: You must maintain at least 75% Compliance History for each 18-month period as required. Prior to today’s visit your compliance history was eighty percent (80%). Please note any violations cited during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to a recommended administrative action. Compliance Letter: You must correct the violations found during today's visit immediately. Please send me a letter verifying compliance by November 16, 2023. Please include in that letter each item number and explain in detail how you corrected each violation and what plan will be implemented to prevent these violations from occurring again. Please sign the letter, include your facility name, ID number, visit date and mail the letter to my mailing address below or email the letter to me at tiffani.sims@dhhs.nc.gov Tiffani Sims PO Box 185 Glen Alpine, NC 28628 Failure to correct the violations and send the written statement by the due date listed above will result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation: -COVID-19 Information and Resources: I share information and resources about COVID-19 vaccines, visit MySpot.nc.gov, call the CDC-INFO Contact Center at 800-CDC-INFO, or visit ncdhhs.gov/LHD to contact a local health department. Read the CDC’s full statement about recommending the updated COVID-19 vaccine for the fall/winter virus season. Info/Guidance for Educators & Child Care Providers Link: https://covid19.ncdhhs.gov/guidance-for-educators-and-child-care-providers Current Guidance for COVID-19 Protection – link below https://www.cdc.gov/coronavirus/2019-ncov/community/schools-childcare/index.html -Resuming Star Rated License Reassessment Information I shared information concerning resuming the star rated license reassessment. Grace Christian Academy of Kings Mountain, Inc. is in cohort #2 for resuming the star rated license reassessment. Your child care program’s prep year will begin on July 1, 2024, through June 30, 2025. Your child care program’s reassessment year will begin on July 1, 2025, through June 30, 2026. For more information, please visit the DCDEE website under the providers tab. You will then scroll to Licensing tab, scroll to the Star Rated License tab, and then click on to the Resuming Star Rated License tab. The link is https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/Resuming-Star-Rated-License -Updating DCDEE WORKS Account: We discussed updating and/or creating an account on the DCDEE WORKS portal for staff’s education to be evaluated for the upcoming Star Rated License Reassessment process. The link is the following: https://dcdee.works.nc.gov/ and scroll down to the DCDEE WORKS logon link. -Early Childhood Equivalency Exam The North Carolina Early Childhood Equivalency Exam is a new pathway option comparable to a NC Early Childhood Credential. Applicants who achieve a score of 80% or higher on the NC Early Childhood Equivalency Exam earn the new North Carolina Early Childhood Equivalency Certificate. This certificate is equivalent to a North Carolina Early Childhood Credential and will qualify the individual to be a lead teacher in an early childhood classroom. or more information, visit the DCDEE website at https://ncchildcare.ncdhhs.gov/Whats-New/north-carolina-early-childhood-equivalency-exam-now-available. -On-going Trainings: Please visit Moodle on the DCDEE website to obtain necessary on-going training hours as required annually. -Plastic Materials We discussed and I answered your questions concerning baby wipes in plastic containers with written warning found in classrooms caring for children under the age of three years old. We discussed to look at the plastic diaper wipes containers to make sure there are no written warnings, such as keep out of reach of children, are found on the packaging. I suggested purchasing plastic pencil cases and place diaper wipes in the container and put the extra wipes in the plastic container either 5 feet off the ground and/or under locked storage. I discussed with you that plastic bags, materials that could be torn apart and toy parts small enough to be swallowed must be inaccessible to children under three years of age. -Activity Plans We discussed in the classrooms caring for children birth to two years of age that the activity plans need to be individualized based on the age and developmental needs of the children in care. I suggested using the North Carolina Foundations for Early Learning and Development as a resource guide to help in planning activity plans. -Challenging Behaviors Helpline by Healthy Social Behavior Project The Healthy Social Behavior Project is offering technical assistance with challenging behaviors to programs. Please see the link below for more information. I shared the flier with you with information on the Challenging Behaviors Helpline. Website Link: https://www.childcareresourcesinc.org/challenging-behaviors-helpline To speak to a Healthy Social Behavior Specialist, please contact the helpline at 1-888-600-1685 Option 1. -Moodle Support: The Division offers early childhood professionals a wide range of professional development opportunities through our online learning platform Moodle. As we continue expanding our training offerings, DCDEE has established a new email address and phone number for Moodle support. To get help with Moodle, email at DCDEE_Moodle_Support@dhhs.nc.gov or call (919) 814-6326. -Criminal Background Check Legislative Changes: The 2022-2023 Appropriations Bill (HB 103) signed by Governor Cooper on July 11, 2022, made two important changes to North Carolina General Statute 110-90-2 regarding child care Criminal Background Checks. 1. The period for background check qualification renewals was revised from three years to five years. 2. The provisional qualification period was reduced to forty-five days. DCDEE Updates: What’s New Tab Please continue to visit DCDEE’s website to get the latest COVID-19 information for child care at https://ncchildcare.ncdhhs.gov/. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the “What’s New” tab for important updates impacting childcare in North Carolina. If I can be of assistance in the future, or if you have any questions about this visit, please feel free to contact me at Tiffani Sims; PO Box 185, Glen Alpine, NC 28628; (828) 417-1648; tiffani.sims@dhhs.nc.gov or my supervisor Tammy McGalliard at tammy.mcgalliard@dhhs.nc.gov. Thank you for your time today. We appreciate all you are doing to serve the children and families of North Carolina. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times