Childcare Network #84

10A NCAC 09 .0601 · Violation

Name of Operation: Childcare Network #84 Facility ID: 10000314 Consultant: NATALIE M. POND Operation Type: Center Case Number: Visit Date: 3/26/2026 Number Present: 80 Completed Date: 3/26/2026 Age: From 0 To 5 Total Minutes: 345 Time In: 09:00 AM Time Out: 02:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. Your program currently operates with a Five Star Center License issued April 22, 2025. Restrictions on the license include a first shift capacity of one hundred nine (109) children ages 0 through 12, meets enhanced ratios, and meets enhanced space. Restrictions were in compliance today. The last annual compliance visit was completed on April 15, 2025. The sanitation inspection was completed on September 9, 2026 with a “approved” classification. The fire inspection was completed on March 13, 2026 and your facility was approved for daytime care only. The Secretary of State website was reviewed and Child Development Schools North Carolina, LLC was listed as current-active. The center's compliance history was reviewed with the operator. Prior to the visit the program’s eighteen month compliance history was ninety-five percent (95%). J. Whitted, administrator, was present for the visit and accompanied me during classroom observations. There were one hundred thirty-two (132) children enrolled and eighty (80) present. There are six (6) indoor spaces and four (4) outdoor spaces approved for use. Age-appropriate materials were accessible to all children and spaces were arranged into activity areas. Infants in group 6 received care according to individual needs; some were playing on the floor with a teacher while another was being fed and others were sleeping. Individual feeding schedules and safe sleep checks are being maintained. NC Pre-K children in group 1 were finishing up a breakfast of waffles, pears, and milk. Children in groups 2, 3, 4, and 5 were observed in free play with a variety of activities, including but not limited to story time, singing, stretching, block play, dramatic play, and fine motor linking toys. Those groups then transitioned outside and played with bubbles, balls, climbing tires, slides. They also searched for animals such as frogs and bugs. Supervision and staff-child ratios were observed and found to be in compliance. Lunch consisted of chicken nuggets, rice, mixed fruit, carrots, and milk. A percentage of children’s files were reviewed. Files for new staff and a percentage of veteran staff were reviewed. All staff members employed at least one year have completed the required Health and Safety trainings as outlined in Child Care Rule 10A NCAC 09 .1102, and staff members employed five years or more have repeated all topics within five years as required. The program was also monitored for compliance with implementing an approved curriculum as required for all four- and five-star licensed facilities where four-year-old children are enrolled; this program uses the High Reach curriculum. NC Pre-K monitoring: The NC Pre-K requirements in Section .3000 of the Child Care Rules were monitored for compliance today. Staff-child ratios and maximum group sizes were verified in compliance. Children attend the program from (8am-2:30pm), meeting the instructional day requirement of 6.5 hours. This NC Pre-K program uses Creative Curriculum, DIAL 4 developmental screening, and TS Gold for their ongoing assessments. Developmental Screenings completed and Health Assessments were on file. Evidence of on-going assessments was observed on file. Families are invited to class parties throughout the year including graduation. Communication occurs through an app called CN Moments. Parent conferences are offered at least twice a year. NC Pre-K staff information was verified in the NC Pre-K Plan. Site Monitoring has been conducted by Smart Start of Brunswick County, the contracting agency, during a site visit on November 18, 2025. It was noted that all requirements were in compliance. J. Whitted stated he understood the NC Pre-K classroom must earn a score of at least 5.0 on the ECERS-3 when the next rated license reassessment is conducted. The following violation(s) were documented. Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. Mulch on three (3) of the four (4) playgrounds was mixed with dirt and weeds and was an insufficient depth around climbing equipment, a slide, and climbing tires. A panel of wood on a climbing tire used by 3 year old children was splintered and broken. 10A NCAC 09 .0601(a) 856 The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of. Debris was present on one (1) of the four (4) playgrounds while in use by the children. The debris was removed during the visit. 10A NCAC 09 .0604(p) 1123 All vehicles used to transport children were not free of hazards. Two (2) seat backs on the bus currently in use had large holes and exposed foam. These were covered by tape during the visit. 10A NCAC 09 .1002(a) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen (18)-month compliance history score of at least seventy-five (75) percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before April 9, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. Please note, if the compliance letter is not received by the agreed-upon date, a follow-up visit may be made to verify compliance. Mail or email the information to: Natalie Pond, Child Care Consultant P.O. Box 4 Wrightsville Beach, NC 28480 Natalie.m.pond@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE. Your letter should either be typed within the body of the email so your facility email address is visible when your letter is printed (this serves as your signature), or your letter with signature may be scanned and attached to the email. The following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance: A safe environment extends to all spaces the children may use throughout the day, from the classroom to the playground to the facility bus. Child Care Rule 10A NCAC 09 .0604 (p) states that once a day, prior to initial use, the indoor and outdoor premises shall be checked for debris, vandalism, and broken equipment. We discussed the importance of daily checks and prompt attention to items that can be fixed. Today, you removed debris from the playground during our walkthrough and discussed a plan to assign a staff member to complete a daily check before children go outside. On the bus currently being used, there were two (2) seat backs that were torn with holes and exposed foam. During the visit you taped the holes to cover them and discussed a plan for long-term repair. The mulch around the climbers, slide and tires on three (3) of the four (4) playgrounds has mixed with dirt and weeds. In addition, there are areas where tarp material is showing through the mulched areas. Mulch needs to be added and refreshed to ensure proper depth and consistent surfacing. The large tire on the back left playground used by the 3-year-old children has a wooden board covering the middle opening that is becoming broken and splintered. This needs to be fixed or replaced. We discussed adding portable equipment and toys to the playground used by 3-year-old children to offer variety and ensure all children have access to materials. Under the sink in space four (4), the room used by 1 year old children, there is loose cabinet debris. Currently there is a carabiner holding the door closed. To further prevent access by the children, we discussed cleaning out the space and then adding a secure lock. There are areas in several classrooms where drywall has been temporarily patched. You stated there is a repair plan in place for a more permanent solution. Many of the infants and toddlers have diaper creams and ointments. We discussed doing a bi-weekly or monthly review to ensure all permission slips are up to date and signed, and that none of the creams or ointments have expired. Child care rules state that each center shall have a record of training activities in which each staff member participates, including copies of training certificates or official documentation provided by the trainer. That record shall include the subject matter, topic area in G.S. 110-91(11), training provider, date provided, hours, and name of staff who completed the training. This documentation shall be on file and current. While you have a record of this information on the computer, we discussed keeping this in their file using the On-Going Training Documentation form found on the Provider Documents page of the DCDEE website. This allows both you and the staff member to easily see how many hours have been received and how many are needed. We discussed making this part of the annual staff evaluation as well, to help ensure staff are on track to complete the required number of hours. The number of hours needed by staff can be found in rule 10A NCAC 09 .1103 ON-GOING TRAINING AND PROFESSIONAL DEVELOPMENT. Reminder: A fire drill is due for this month. Provider Portal for ABCMS (the criminal records check database): As stated in G.S. 110-90.2 & .2703(r), child care operators are to notify the Division of any new child care providers working who were hired within five business days. You have completed the training and linked your staff to your facility. Continue to update information on an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. Choosing a Pathway to the Stars: Today, we reviewed the QRIS and the new child care requirements outlined in section .3200 of the rules, which pertain to the 2-5 Star Rated License. Additionally, we discussed your facility’s needs and questions and discussed a timeline. We reviewed the three pathways: Pathway 1 – Program Assessment: You are eligible for this pathway, which allows your program to demonstrate quality through best practices using the Environment Rating scale. This includes implementing a Curriculum for 4 years olds in 4- and 5-Star programs, and Enhanced Staff/Child Ratios. Pathway 2 – Classroom and Instructional Quality: You are eligible for this pathway, which allows your program to demonstrate quality through smaller groups of children, child-focused planning, curriculum implementation, child observations, and training and coaching for staff Family and Community Engagement: Pathway 1 and 2; items selected must be verifiable. Continuous Quality Improvement (CQI): Pathway 1 and 2 - A CQI plan will be completed for the facility and each staff member. Education: All staff need to ensure that current education information has been submitted to WORKS and they have requested an appropriate evaluation for their position. Staff education can only be verified through WORKS status letters. It typically takes WORKS 4-6 weeks to complete an evaluation. Pathway 3 – Accreditation and Head Start: (Not applicable for your facility at this time.) Training opportunities: Every Relationship Matters Created by the ITTI Care Project, Every Relationship Matters! Strengthening Relationships between Adults in Child Care Settings for Directors, Teachers and FCCH Professionals is a free 1.5-hour training that highlights how important all the relationships that surround young children are. Address the Stress ITTI Care Project’s Address the Stress training is now available. This free 1-hour Wellness Workshop teaches ways to reduce stress and take care of YOU! Both are now available online via DCDEE Moodle! Message from Teaching Strategies About Professional Development Teacher Memberships: Your complimentary Professional Development Teacher Membership (PDTM) will expire on August 20, 2026. For those who would like to register for coursework now: • You should have already received an email from Teaching Strategies® (Implementation@TeachingStrategies.com) with information on how to log in. In addition to the Quorum eLearning platform, your membership also includes access to the Hub, an early childhood education professional learning community. Reminder: The Clean Classrooms for Carolina Kids website shows that lead in water testing was last completed in October 2023. Your three-year water retest will be due by October 2026. Sign up for the Raise NC Newsletter! Don’t miss out on timely, relevant information about early childhood issues in North Carolina, proposed rules, upcoming training opportunities, and other resources for you and your staff. The Raise NC Newsletter is typically sent out weekly to all facility contact email addresses, but if your email is not the facility contact email address, you can go to the DCDEE Website, https://ncchildcare.ncdhhs.gov/ and click on the “What’s New” tab to enter your email address and name under “Sign Up for Updates”. Share with your staff so they can be in the know too! At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me with questions or concerns at 910-364-4898 or Natalie.m.pond@dhhs.nc.gov. If you need further assistance, please contact my supervisor Kim Sherry at 910-824-0470 or kim.sherry@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0604 · Violation

Name of Operation: Childcare Network #84 Facility ID: 10000314 Consultant: NATALIE M. POND Operation Type: Center Case Number: Visit Date: 3/26/2026 Number Present: 80 Completed Date: 3/26/2026 Age: From 0 To 5 Total Minutes: 345 Time In: 09:00 AM Time Out: 02:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. Your program currently operates with a Five Star Center License issued April 22, 2025. Restrictions on the license include a first shift capacity of one hundred nine (109) children ages 0 through 12, meets enhanced ratios, and meets enhanced space. Restrictions were in compliance today. The last annual compliance visit was completed on April 15, 2025. The sanitation inspection was completed on September 9, 2026 with a “approved” classification. The fire inspection was completed on March 13, 2026 and your facility was approved for daytime care only. The Secretary of State website was reviewed and Child Development Schools North Carolina, LLC was listed as current-active. The center's compliance history was reviewed with the operator. Prior to the visit the program’s eighteen month compliance history was ninety-five percent (95%). J. Whitted, administrator, was present for the visit and accompanied me during classroom observations. There were one hundred thirty-two (132) children enrolled and eighty (80) present. There are six (6) indoor spaces and four (4) outdoor spaces approved for use. Age-appropriate materials were accessible to all children and spaces were arranged into activity areas. Infants in group 6 received care according to individual needs; some were playing on the floor with a teacher while another was being fed and others were sleeping. Individual feeding schedules and safe sleep checks are being maintained. NC Pre-K children in group 1 were finishing up a breakfast of waffles, pears, and milk. Children in groups 2, 3, 4, and 5 were observed in free play with a variety of activities, including but not limited to story time, singing, stretching, block play, dramatic play, and fine motor linking toys. Those groups then transitioned outside and played with bubbles, balls, climbing tires, slides. They also searched for animals such as frogs and bugs. Supervision and staff-child ratios were observed and found to be in compliance. Lunch consisted of chicken nuggets, rice, mixed fruit, carrots, and milk. A percentage of children’s files were reviewed. Files for new staff and a percentage of veteran staff were reviewed. All staff members employed at least one year have completed the required Health and Safety trainings as outlined in Child Care Rule 10A NCAC 09 .1102, and staff members employed five years or more have repeated all topics within five years as required. The program was also monitored for compliance with implementing an approved curriculum as required for all four- and five-star licensed facilities where four-year-old children are enrolled; this program uses the High Reach curriculum. NC Pre-K monitoring: The NC Pre-K requirements in Section .3000 of the Child Care Rules were monitored for compliance today. Staff-child ratios and maximum group sizes were verified in compliance. Children attend the program from (8am-2:30pm), meeting the instructional day requirement of 6.5 hours. This NC Pre-K program uses Creative Curriculum, DIAL 4 developmental screening, and TS Gold for their ongoing assessments. Developmental Screenings completed and Health Assessments were on file. Evidence of on-going assessments was observed on file. Families are invited to class parties throughout the year including graduation. Communication occurs through an app called CN Moments. Parent conferences are offered at least twice a year. NC Pre-K staff information was verified in the NC Pre-K Plan. Site Monitoring has been conducted by Smart Start of Brunswick County, the contracting agency, during a site visit on November 18, 2025. It was noted that all requirements were in compliance. J. Whitted stated he understood the NC Pre-K classroom must earn a score of at least 5.0 on the ECERS-3 when the next rated license reassessment is conducted. The following violation(s) were documented. Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. Mulch on three (3) of the four (4) playgrounds was mixed with dirt and weeds and was an insufficient depth around climbing equipment, a slide, and climbing tires. A panel of wood on a climbing tire used by 3 year old children was splintered and broken. 10A NCAC 09 .0601(a) 856 The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of. Debris was present on one (1) of the four (4) playgrounds while in use by the children. The debris was removed during the visit. 10A NCAC 09 .0604(p) 1123 All vehicles used to transport children were not free of hazards. Two (2) seat backs on the bus currently in use had large holes and exposed foam. These were covered by tape during the visit. 10A NCAC 09 .1002(a) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen (18)-month compliance history score of at least seventy-five (75) percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before April 9, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. Please note, if the compliance letter is not received by the agreed-upon date, a follow-up visit may be made to verify compliance. Mail or email the information to: Natalie Pond, Child Care Consultant P.O. Box 4 Wrightsville Beach, NC 28480 Natalie.m.pond@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE. Your letter should either be typed within the body of the email so your facility email address is visible when your letter is printed (this serves as your signature), or your letter with signature may be scanned and attached to the email. The following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance: A safe environment extends to all spaces the children may use throughout the day, from the classroom to the playground to the facility bus. Child Care Rule 10A NCAC 09 .0604 (p) states that once a day, prior to initial use, the indoor and outdoor premises shall be checked for debris, vandalism, and broken equipment. We discussed the importance of daily checks and prompt attention to items that can be fixed. Today, you removed debris from the playground during our walkthrough and discussed a plan to assign a staff member to complete a daily check before children go outside. On the bus currently being used, there were two (2) seat backs that were torn with holes and exposed foam. During the visit you taped the holes to cover them and discussed a plan for long-term repair. The mulch around the climbers, slide and tires on three (3) of the four (4) playgrounds has mixed with dirt and weeds. In addition, there are areas where tarp material is showing through the mulched areas. Mulch needs to be added and refreshed to ensure proper depth and consistent surfacing. The large tire on the back left playground used by the 3-year-old children has a wooden board covering the middle opening that is becoming broken and splintered. This needs to be fixed or replaced. We discussed adding portable equipment and toys to the playground used by 3-year-old children to offer variety and ensure all children have access to materials. Under the sink in space four (4), the room used by 1 year old children, there is loose cabinet debris. Currently there is a carabiner holding the door closed. To further prevent access by the children, we discussed cleaning out the space and then adding a secure lock. There are areas in several classrooms where drywall has been temporarily patched. You stated there is a repair plan in place for a more permanent solution. Many of the infants and toddlers have diaper creams and ointments. We discussed doing a bi-weekly or monthly review to ensure all permission slips are up to date and signed, and that none of the creams or ointments have expired. Child care rules state that each center shall have a record of training activities in which each staff member participates, including copies of training certificates or official documentation provided by the trainer. That record shall include the subject matter, topic area in G.S. 110-91(11), training provider, date provided, hours, and name of staff who completed the training. This documentation shall be on file and current. While you have a record of this information on the computer, we discussed keeping this in their file using the On-Going Training Documentation form found on the Provider Documents page of the DCDEE website. This allows both you and the staff member to easily see how many hours have been received and how many are needed. We discussed making this part of the annual staff evaluation as well, to help ensure staff are on track to complete the required number of hours. The number of hours needed by staff can be found in rule 10A NCAC 09 .1103 ON-GOING TRAINING AND PROFESSIONAL DEVELOPMENT. Reminder: A fire drill is due for this month. Provider Portal for ABCMS (the criminal records check database): As stated in G.S. 110-90.2 & .2703(r), child care operators are to notify the Division of any new child care providers working who were hired within five business days. You have completed the training and linked your staff to your facility. Continue to update information on an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. Choosing a Pathway to the Stars: Today, we reviewed the QRIS and the new child care requirements outlined in section .3200 of the rules, which pertain to the 2-5 Star Rated License. Additionally, we discussed your facility’s needs and questions and discussed a timeline. We reviewed the three pathways: Pathway 1 – Program Assessment: You are eligible for this pathway, which allows your program to demonstrate quality through best practices using the Environment Rating scale. This includes implementing a Curriculum for 4 years olds in 4- and 5-Star programs, and Enhanced Staff/Child Ratios. Pathway 2 – Classroom and Instructional Quality: You are eligible for this pathway, which allows your program to demonstrate quality through smaller groups of children, child-focused planning, curriculum implementation, child observations, and training and coaching for staff Family and Community Engagement: Pathway 1 and 2; items selected must be verifiable. Continuous Quality Improvement (CQI): Pathway 1 and 2 - A CQI plan will be completed for the facility and each staff member. Education: All staff need to ensure that current education information has been submitted to WORKS and they have requested an appropriate evaluation for their position. Staff education can only be verified through WORKS status letters. It typically takes WORKS 4-6 weeks to complete an evaluation. Pathway 3 – Accreditation and Head Start: (Not applicable for your facility at this time.) Training opportunities: Every Relationship Matters Created by the ITTI Care Project, Every Relationship Matters! Strengthening Relationships between Adults in Child Care Settings for Directors, Teachers and FCCH Professionals is a free 1.5-hour training that highlights how important all the relationships that surround young children are. Address the Stress ITTI Care Project’s Address the Stress training is now available. This free 1-hour Wellness Workshop teaches ways to reduce stress and take care of YOU! Both are now available online via DCDEE Moodle! Message from Teaching Strategies About Professional Development Teacher Memberships: Your complimentary Professional Development Teacher Membership (PDTM) will expire on August 20, 2026. For those who would like to register for coursework now: • You should have already received an email from Teaching Strategies® (Implementation@TeachingStrategies.com) with information on how to log in. In addition to the Quorum eLearning platform, your membership also includes access to the Hub, an early childhood education professional learning community. Reminder: The Clean Classrooms for Carolina Kids website shows that lead in water testing was last completed in October 2023. Your three-year water retest will be due by October 2026. Sign up for the Raise NC Newsletter! Don’t miss out on timely, relevant information about early childhood issues in North Carolina, proposed rules, upcoming training opportunities, and other resources for you and your staff. The Raise NC Newsletter is typically sent out weekly to all facility contact email addresses, but if your email is not the facility contact email address, you can go to the DCDEE Website, https://ncchildcare.ncdhhs.gov/ and click on the “What’s New” tab to enter your email address and name under “Sign Up for Updates”. Share with your staff so they can be in the know too! At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me with questions or concerns at 910-364-4898 or Natalie.m.pond@dhhs.nc.gov. If you need further assistance, please contact my supervisor Kim Sherry at 910-824-0470 or kim.sherry@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0604 · Violation

Name of Operation: Childcare Network #84 Facility ID: 10000314 Consultant: NATALIE M. POND Operation Type: Center Case Number: Visit Date: 3/26/2026 Number Present: 80 Completed Date: 3/26/2026 Age: From 0 To 5 Total Minutes: 345 Time In: 09:00 AM Time Out: 02:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. Your program currently operates with a Five Star Center License issued April 22, 2025. Restrictions on the license include a first shift capacity of one hundred nine (109) children ages 0 through 12, meets enhanced ratios, and meets enhanced space. Restrictions were in compliance today. The last annual compliance visit was completed on April 15, 2025. The sanitation inspection was completed on September 9, 2026 with a “approved” classification. The fire inspection was completed on March 13, 2026 and your facility was approved for daytime care only. The Secretary of State website was reviewed and Child Development Schools North Carolina, LLC was listed as current-active. The center's compliance history was reviewed with the operator. Prior to the visit the program’s eighteen month compliance history was ninety-five percent (95%). J. Whitted, administrator, was present for the visit and accompanied me during classroom observations. There were one hundred thirty-two (132) children enrolled and eighty (80) present. There are six (6) indoor spaces and four (4) outdoor spaces approved for use. Age-appropriate materials were accessible to all children and spaces were arranged into activity areas. Infants in group 6 received care according to individual needs; some were playing on the floor with a teacher while another was being fed and others were sleeping. Individual feeding schedules and safe sleep checks are being maintained. NC Pre-K children in group 1 were finishing up a breakfast of waffles, pears, and milk. Children in groups 2, 3, 4, and 5 were observed in free play with a variety of activities, including but not limited to story time, singing, stretching, block play, dramatic play, and fine motor linking toys. Those groups then transitioned outside and played with bubbles, balls, climbing tires, slides. They also searched for animals such as frogs and bugs. Supervision and staff-child ratios were observed and found to be in compliance. Lunch consisted of chicken nuggets, rice, mixed fruit, carrots, and milk. A percentage of children’s files were reviewed. Files for new staff and a percentage of veteran staff were reviewed. All staff members employed at least one year have completed the required Health and Safety trainings as outlined in Child Care Rule 10A NCAC 09 .1102, and staff members employed five years or more have repeated all topics within five years as required. The program was also monitored for compliance with implementing an approved curriculum as required for all four- and five-star licensed facilities where four-year-old children are enrolled; this program uses the High Reach curriculum. NC Pre-K monitoring: The NC Pre-K requirements in Section .3000 of the Child Care Rules were monitored for compliance today. Staff-child ratios and maximum group sizes were verified in compliance. Children attend the program from (8am-2:30pm), meeting the instructional day requirement of 6.5 hours. This NC Pre-K program uses Creative Curriculum, DIAL 4 developmental screening, and TS Gold for their ongoing assessments. Developmental Screenings completed and Health Assessments were on file. Evidence of on-going assessments was observed on file. Families are invited to class parties throughout the year including graduation. Communication occurs through an app called CN Moments. Parent conferences are offered at least twice a year. NC Pre-K staff information was verified in the NC Pre-K Plan. Site Monitoring has been conducted by Smart Start of Brunswick County, the contracting agency, during a site visit on November 18, 2025. It was noted that all requirements were in compliance. J. Whitted stated he understood the NC Pre-K classroom must earn a score of at least 5.0 on the ECERS-3 when the next rated license reassessment is conducted. The following violation(s) were documented. Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. Mulch on three (3) of the four (4) playgrounds was mixed with dirt and weeds and was an insufficient depth around climbing equipment, a slide, and climbing tires. A panel of wood on a climbing tire used by 3 year old children was splintered and broken. 10A NCAC 09 .0601(a) 856 The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of. Debris was present on one (1) of the four (4) playgrounds while in use by the children. The debris was removed during the visit. 10A NCAC 09 .0604(p) 1123 All vehicles used to transport children were not free of hazards. Two (2) seat backs on the bus currently in use had large holes and exposed foam. These were covered by tape during the visit. 10A NCAC 09 .1002(a) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen (18)-month compliance history score of at least seventy-five (75) percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before April 9, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. Please note, if the compliance letter is not received by the agreed-upon date, a follow-up visit may be made to verify compliance. Mail or email the information to: Natalie Pond, Child Care Consultant P.O. Box 4 Wrightsville Beach, NC 28480 Natalie.m.pond@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE. Your letter should either be typed within the body of the email so your facility email address is visible when your letter is printed (this serves as your signature), or your letter with signature may be scanned and attached to the email. The following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance: A safe environment extends to all spaces the children may use throughout the day, from the classroom to the playground to the facility bus. Child Care Rule 10A NCAC 09 .0604 (p) states that once a day, prior to initial use, the indoor and outdoor premises shall be checked for debris, vandalism, and broken equipment. We discussed the importance of daily checks and prompt attention to items that can be fixed. Today, you removed debris from the playground during our walkthrough and discussed a plan to assign a staff member to complete a daily check before children go outside. On the bus currently being used, there were two (2) seat backs that were torn with holes and exposed foam. During the visit you taped the holes to cover them and discussed a plan for long-term repair. The mulch around the climbers, slide and tires on three (3) of the four (4) playgrounds has mixed with dirt and weeds. In addition, there are areas where tarp material is showing through the mulched areas. Mulch needs to be added and refreshed to ensure proper depth and consistent surfacing. The large tire on the back left playground used by the 3-year-old children has a wooden board covering the middle opening that is becoming broken and splintered. This needs to be fixed or replaced. We discussed adding portable equipment and toys to the playground used by 3-year-old children to offer variety and ensure all children have access to materials. Under the sink in space four (4), the room used by 1 year old children, there is loose cabinet debris. Currently there is a carabiner holding the door closed. To further prevent access by the children, we discussed cleaning out the space and then adding a secure lock. There are areas in several classrooms where drywall has been temporarily patched. You stated there is a repair plan in place for a more permanent solution. Many of the infants and toddlers have diaper creams and ointments. We discussed doing a bi-weekly or monthly review to ensure all permission slips are up to date and signed, and that none of the creams or ointments have expired. Child care rules state that each center shall have a record of training activities in which each staff member participates, including copies of training certificates or official documentation provided by the trainer. That record shall include the subject matter, topic area in G.S. 110-91(11), training provider, date provided, hours, and name of staff who completed the training. This documentation shall be on file and current. While you have a record of this information on the computer, we discussed keeping this in their file using the On-Going Training Documentation form found on the Provider Documents page of the DCDEE website. This allows both you and the staff member to easily see how many hours have been received and how many are needed. We discussed making this part of the annual staff evaluation as well, to help ensure staff are on track to complete the required number of hours. The number of hours needed by staff can be found in rule 10A NCAC 09 .1103 ON-GOING TRAINING AND PROFESSIONAL DEVELOPMENT. Reminder: A fire drill is due for this month. Provider Portal for ABCMS (the criminal records check database): As stated in G.S. 110-90.2 & .2703(r), child care operators are to notify the Division of any new child care providers working who were hired within five business days. You have completed the training and linked your staff to your facility. Continue to update information on an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. Choosing a Pathway to the Stars: Today, we reviewed the QRIS and the new child care requirements outlined in section .3200 of the rules, which pertain to the 2-5 Star Rated License. Additionally, we discussed your facility’s needs and questions and discussed a timeline. We reviewed the three pathways: Pathway 1 – Program Assessment: You are eligible for this pathway, which allows your program to demonstrate quality through best practices using the Environment Rating scale. This includes implementing a Curriculum for 4 years olds in 4- and 5-Star programs, and Enhanced Staff/Child Ratios. Pathway 2 – Classroom and Instructional Quality: You are eligible for this pathway, which allows your program to demonstrate quality through smaller groups of children, child-focused planning, curriculum implementation, child observations, and training and coaching for staff Family and Community Engagement: Pathway 1 and 2; items selected must be verifiable. Continuous Quality Improvement (CQI): Pathway 1 and 2 - A CQI plan will be completed for the facility and each staff member. Education: All staff need to ensure that current education information has been submitted to WORKS and they have requested an appropriate evaluation for their position. Staff education can only be verified through WORKS status letters. It typically takes WORKS 4-6 weeks to complete an evaluation. Pathway 3 – Accreditation and Head Start: (Not applicable for your facility at this time.) Training opportunities: Every Relationship Matters Created by the ITTI Care Project, Every Relationship Matters! Strengthening Relationships between Adults in Child Care Settings for Directors, Teachers and FCCH Professionals is a free 1.5-hour training that highlights how important all the relationships that surround young children are. Address the Stress ITTI Care Project’s Address the Stress training is now available. This free 1-hour Wellness Workshop teaches ways to reduce stress and take care of YOU! Both are now available online via DCDEE Moodle! Message from Teaching Strategies About Professional Development Teacher Memberships: Your complimentary Professional Development Teacher Membership (PDTM) will expire on August 20, 2026. For those who would like to register for coursework now: • You should have already received an email from Teaching Strategies® (Implementation@TeachingStrategies.com) with information on how to log in. In addition to the Quorum eLearning platform, your membership also includes access to the Hub, an early childhood education professional learning community. Reminder: The Clean Classrooms for Carolina Kids website shows that lead in water testing was last completed in October 2023. Your three-year water retest will be due by October 2026. Sign up for the Raise NC Newsletter! Don’t miss out on timely, relevant information about early childhood issues in North Carolina, proposed rules, upcoming training opportunities, and other resources for you and your staff. The Raise NC Newsletter is typically sent out weekly to all facility contact email addresses, but if your email is not the facility contact email address, you can go to the DCDEE Website, https://ncchildcare.ncdhhs.gov/ and click on the “What’s New” tab to enter your email address and name under “Sign Up for Updates”. Share with your staff so they can be in the know too! At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me with questions or concerns at 910-364-4898 or Natalie.m.pond@dhhs.nc.gov. If you need further assistance, please contact my supervisor Kim Sherry at 910-824-0470 or kim.sherry@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1002 · Violation

Name of Operation: Childcare Network #84 Facility ID: 10000314 Consultant: NATALIE M. POND Operation Type: Center Case Number: Visit Date: 3/26/2026 Number Present: 80 Completed Date: 3/26/2026 Age: From 0 To 5 Total Minutes: 345 Time In: 09:00 AM Time Out: 02:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. Your program currently operates with a Five Star Center License issued April 22, 2025. Restrictions on the license include a first shift capacity of one hundred nine (109) children ages 0 through 12, meets enhanced ratios, and meets enhanced space. Restrictions were in compliance today. The last annual compliance visit was completed on April 15, 2025. The sanitation inspection was completed on September 9, 2026 with a “approved” classification. The fire inspection was completed on March 13, 2026 and your facility was approved for daytime care only. The Secretary of State website was reviewed and Child Development Schools North Carolina, LLC was listed as current-active. The center's compliance history was reviewed with the operator. Prior to the visit the program’s eighteen month compliance history was ninety-five percent (95%). J. Whitted, administrator, was present for the visit and accompanied me during classroom observations. There were one hundred thirty-two (132) children enrolled and eighty (80) present. There are six (6) indoor spaces and four (4) outdoor spaces approved for use. Age-appropriate materials were accessible to all children and spaces were arranged into activity areas. Infants in group 6 received care according to individual needs; some were playing on the floor with a teacher while another was being fed and others were sleeping. Individual feeding schedules and safe sleep checks are being maintained. NC Pre-K children in group 1 were finishing up a breakfast of waffles, pears, and milk. Children in groups 2, 3, 4, and 5 were observed in free play with a variety of activities, including but not limited to story time, singing, stretching, block play, dramatic play, and fine motor linking toys. Those groups then transitioned outside and played with bubbles, balls, climbing tires, slides. They also searched for animals such as frogs and bugs. Supervision and staff-child ratios were observed and found to be in compliance. Lunch consisted of chicken nuggets, rice, mixed fruit, carrots, and milk. A percentage of children’s files were reviewed. Files for new staff and a percentage of veteran staff were reviewed. All staff members employed at least one year have completed the required Health and Safety trainings as outlined in Child Care Rule 10A NCAC 09 .1102, and staff members employed five years or more have repeated all topics within five years as required. The program was also monitored for compliance with implementing an approved curriculum as required for all four- and five-star licensed facilities where four-year-old children are enrolled; this program uses the High Reach curriculum. NC Pre-K monitoring: The NC Pre-K requirements in Section .3000 of the Child Care Rules were monitored for compliance today. Staff-child ratios and maximum group sizes were verified in compliance. Children attend the program from (8am-2:30pm), meeting the instructional day requirement of 6.5 hours. This NC Pre-K program uses Creative Curriculum, DIAL 4 developmental screening, and TS Gold for their ongoing assessments. Developmental Screenings completed and Health Assessments were on file. Evidence of on-going assessments was observed on file. Families are invited to class parties throughout the year including graduation. Communication occurs through an app called CN Moments. Parent conferences are offered at least twice a year. NC Pre-K staff information was verified in the NC Pre-K Plan. Site Monitoring has been conducted by Smart Start of Brunswick County, the contracting agency, during a site visit on November 18, 2025. It was noted that all requirements were in compliance. J. Whitted stated he understood the NC Pre-K classroom must earn a score of at least 5.0 on the ECERS-3 when the next rated license reassessment is conducted. The following violation(s) were documented. Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. Mulch on three (3) of the four (4) playgrounds was mixed with dirt and weeds and was an insufficient depth around climbing equipment, a slide, and climbing tires. A panel of wood on a climbing tire used by 3 year old children was splintered and broken. 10A NCAC 09 .0601(a) 856 The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of. Debris was present on one (1) of the four (4) playgrounds while in use by the children. The debris was removed during the visit. 10A NCAC 09 .0604(p) 1123 All vehicles used to transport children were not free of hazards. Two (2) seat backs on the bus currently in use had large holes and exposed foam. These were covered by tape during the visit. 10A NCAC 09 .1002(a) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen (18)-month compliance history score of at least seventy-five (75) percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before April 9, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. Please note, if the compliance letter is not received by the agreed-upon date, a follow-up visit may be made to verify compliance. Mail or email the information to: Natalie Pond, Child Care Consultant P.O. Box 4 Wrightsville Beach, NC 28480 Natalie.m.pond@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE. Your letter should either be typed within the body of the email so your facility email address is visible when your letter is printed (this serves as your signature), or your letter with signature may be scanned and attached to the email. The following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance: A safe environment extends to all spaces the children may use throughout the day, from the classroom to the playground to the facility bus. Child Care Rule 10A NCAC 09 .0604 (p) states that once a day, prior to initial use, the indoor and outdoor premises shall be checked for debris, vandalism, and broken equipment. We discussed the importance of daily checks and prompt attention to items that can be fixed. Today, you removed debris from the playground during our walkthrough and discussed a plan to assign a staff member to complete a daily check before children go outside. On the bus currently being used, there were two (2) seat backs that were torn with holes and exposed foam. During the visit you taped the holes to cover them and discussed a plan for long-term repair. The mulch around the climbers, slide and tires on three (3) of the four (4) playgrounds has mixed with dirt and weeds. In addition, there are areas where tarp material is showing through the mulched areas. Mulch needs to be added and refreshed to ensure proper depth and consistent surfacing. The large tire on the back left playground used by the 3-year-old children has a wooden board covering the middle opening that is becoming broken and splintered. This needs to be fixed or replaced. We discussed adding portable equipment and toys to the playground used by 3-year-old children to offer variety and ensure all children have access to materials. Under the sink in space four (4), the room used by 1 year old children, there is loose cabinet debris. Currently there is a carabiner holding the door closed. To further prevent access by the children, we discussed cleaning out the space and then adding a secure lock. There are areas in several classrooms where drywall has been temporarily patched. You stated there is a repair plan in place for a more permanent solution. Many of the infants and toddlers have diaper creams and ointments. We discussed doing a bi-weekly or monthly review to ensure all permission slips are up to date and signed, and that none of the creams or ointments have expired. Child care rules state that each center shall have a record of training activities in which each staff member participates, including copies of training certificates or official documentation provided by the trainer. That record shall include the subject matter, topic area in G.S. 110-91(11), training provider, date provided, hours, and name of staff who completed the training. This documentation shall be on file and current. While you have a record of this information on the computer, we discussed keeping this in their file using the On-Going Training Documentation form found on the Provider Documents page of the DCDEE website. This allows both you and the staff member to easily see how many hours have been received and how many are needed. We discussed making this part of the annual staff evaluation as well, to help ensure staff are on track to complete the required number of hours. The number of hours needed by staff can be found in rule 10A NCAC 09 .1103 ON-GOING TRAINING AND PROFESSIONAL DEVELOPMENT. Reminder: A fire drill is due for this month. Provider Portal for ABCMS (the criminal records check database): As stated in G.S. 110-90.2 & .2703(r), child care operators are to notify the Division of any new child care providers working who were hired within five business days. You have completed the training and linked your staff to your facility. Continue to update information on an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. Choosing a Pathway to the Stars: Today, we reviewed the QRIS and the new child care requirements outlined in section .3200 of the rules, which pertain to the 2-5 Star Rated License. Additionally, we discussed your facility’s needs and questions and discussed a timeline. We reviewed the three pathways: Pathway 1 – Program Assessment: You are eligible for this pathway, which allows your program to demonstrate quality through best practices using the Environment Rating scale. This includes implementing a Curriculum for 4 years olds in 4- and 5-Star programs, and Enhanced Staff/Child Ratios. Pathway 2 – Classroom and Instructional Quality: You are eligible for this pathway, which allows your program to demonstrate quality through smaller groups of children, child-focused planning, curriculum implementation, child observations, and training and coaching for staff Family and Community Engagement: Pathway 1 and 2; items selected must be verifiable. Continuous Quality Improvement (CQI): Pathway 1 and 2 - A CQI plan will be completed for the facility and each staff member. Education: All staff need to ensure that current education information has been submitted to WORKS and they have requested an appropriate evaluation for their position. Staff education can only be verified through WORKS status letters. It typically takes WORKS 4-6 weeks to complete an evaluation. Pathway 3 – Accreditation and Head Start: (Not applicable for your facility at this time.) Training opportunities: Every Relationship Matters Created by the ITTI Care Project, Every Relationship Matters! Strengthening Relationships between Adults in Child Care Settings for Directors, Teachers and FCCH Professionals is a free 1.5-hour training that highlights how important all the relationships that surround young children are. Address the Stress ITTI Care Project’s Address the Stress training is now available. This free 1-hour Wellness Workshop teaches ways to reduce stress and take care of YOU! Both are now available online via DCDEE Moodle! Message from Teaching Strategies About Professional Development Teacher Memberships: Your complimentary Professional Development Teacher Membership (PDTM) will expire on August 20, 2026. For those who would like to register for coursework now: • You should have already received an email from Teaching Strategies® (Implementation@TeachingStrategies.com) with information on how to log in. In addition to the Quorum eLearning platform, your membership also includes access to the Hub, an early childhood education professional learning community. Reminder: The Clean Classrooms for Carolina Kids website shows that lead in water testing was last completed in October 2023. Your three-year water retest will be due by October 2026. Sign up for the Raise NC Newsletter! Don’t miss out on timely, relevant information about early childhood issues in North Carolina, proposed rules, upcoming training opportunities, and other resources for you and your staff. The Raise NC Newsletter is typically sent out weekly to all facility contact email addresses, but if your email is not the facility contact email address, you can go to the DCDEE Website, https://ncchildcare.ncdhhs.gov/ and click on the “What’s New” tab to enter your email address and name under “Sign Up for Updates”. Share with your staff so they can be in the know too! At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me with questions or concerns at 910-364-4898 or Natalie.m.pond@dhhs.nc.gov. If you need further assistance, please contact my supervisor Kim Sherry at 910-824-0470 or kim.sherry@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1102 · Violation

Name of Operation: Childcare Network #84 Facility ID: 10000314 Consultant: NATALIE M. POND Operation Type: Center Case Number: Visit Date: 3/26/2026 Number Present: 80 Completed Date: 3/26/2026 Age: From 0 To 5 Total Minutes: 345 Time In: 09:00 AM Time Out: 02:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. Your program currently operates with a Five Star Center License issued April 22, 2025. Restrictions on the license include a first shift capacity of one hundred nine (109) children ages 0 through 12, meets enhanced ratios, and meets enhanced space. Restrictions were in compliance today. The last annual compliance visit was completed on April 15, 2025. The sanitation inspection was completed on September 9, 2026 with a “approved” classification. The fire inspection was completed on March 13, 2026 and your facility was approved for daytime care only. The Secretary of State website was reviewed and Child Development Schools North Carolina, LLC was listed as current-active. The center's compliance history was reviewed with the operator. Prior to the visit the program’s eighteen month compliance history was ninety-five percent (95%). J. Whitted, administrator, was present for the visit and accompanied me during classroom observations. There were one hundred thirty-two (132) children enrolled and eighty (80) present. There are six (6) indoor spaces and four (4) outdoor spaces approved for use. Age-appropriate materials were accessible to all children and spaces were arranged into activity areas. Infants in group 6 received care according to individual needs; some were playing on the floor with a teacher while another was being fed and others were sleeping. Individual feeding schedules and safe sleep checks are being maintained. NC Pre-K children in group 1 were finishing up a breakfast of waffles, pears, and milk. Children in groups 2, 3, 4, and 5 were observed in free play with a variety of activities, including but not limited to story time, singing, stretching, block play, dramatic play, and fine motor linking toys. Those groups then transitioned outside and played with bubbles, balls, climbing tires, slides. They also searched for animals such as frogs and bugs. Supervision and staff-child ratios were observed and found to be in compliance. Lunch consisted of chicken nuggets, rice, mixed fruit, carrots, and milk. A percentage of children’s files were reviewed. Files for new staff and a percentage of veteran staff were reviewed. All staff members employed at least one year have completed the required Health and Safety trainings as outlined in Child Care Rule 10A NCAC 09 .1102, and staff members employed five years or more have repeated all topics within five years as required. The program was also monitored for compliance with implementing an approved curriculum as required for all four- and five-star licensed facilities where four-year-old children are enrolled; this program uses the High Reach curriculum. NC Pre-K monitoring: The NC Pre-K requirements in Section .3000 of the Child Care Rules were monitored for compliance today. Staff-child ratios and maximum group sizes were verified in compliance. Children attend the program from (8am-2:30pm), meeting the instructional day requirement of 6.5 hours. This NC Pre-K program uses Creative Curriculum, DIAL 4 developmental screening, and TS Gold for their ongoing assessments. Developmental Screenings completed and Health Assessments were on file. Evidence of on-going assessments was observed on file. Families are invited to class parties throughout the year including graduation. Communication occurs through an app called CN Moments. Parent conferences are offered at least twice a year. NC Pre-K staff information was verified in the NC Pre-K Plan. Site Monitoring has been conducted by Smart Start of Brunswick County, the contracting agency, during a site visit on November 18, 2025. It was noted that all requirements were in compliance. J. Whitted stated he understood the NC Pre-K classroom must earn a score of at least 5.0 on the ECERS-3 when the next rated license reassessment is conducted. The following violation(s) were documented. Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. Mulch on three (3) of the four (4) playgrounds was mixed with dirt and weeds and was an insufficient depth around climbing equipment, a slide, and climbing tires. A panel of wood on a climbing tire used by 3 year old children was splintered and broken. 10A NCAC 09 .0601(a) 856 The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of. Debris was present on one (1) of the four (4) playgrounds while in use by the children. The debris was removed during the visit. 10A NCAC 09 .0604(p) 1123 All vehicles used to transport children were not free of hazards. Two (2) seat backs on the bus currently in use had large holes and exposed foam. These were covered by tape during the visit. 10A NCAC 09 .1002(a) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen (18)-month compliance history score of at least seventy-five (75) percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before April 9, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. Please note, if the compliance letter is not received by the agreed-upon date, a follow-up visit may be made to verify compliance. Mail or email the information to: Natalie Pond, Child Care Consultant P.O. Box 4 Wrightsville Beach, NC 28480 Natalie.m.pond@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE. Your letter should either be typed within the body of the email so your facility email address is visible when your letter is printed (this serves as your signature), or your letter with signature may be scanned and attached to the email. The following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance: A safe environment extends to all spaces the children may use throughout the day, from the classroom to the playground to the facility bus. Child Care Rule 10A NCAC 09 .0604 (p) states that once a day, prior to initial use, the indoor and outdoor premises shall be checked for debris, vandalism, and broken equipment. We discussed the importance of daily checks and prompt attention to items that can be fixed. Today, you removed debris from the playground during our walkthrough and discussed a plan to assign a staff member to complete a daily check before children go outside. On the bus currently being used, there were two (2) seat backs that were torn with holes and exposed foam. During the visit you taped the holes to cover them and discussed a plan for long-term repair. The mulch around the climbers, slide and tires on three (3) of the four (4) playgrounds has mixed with dirt and weeds. In addition, there are areas where tarp material is showing through the mulched areas. Mulch needs to be added and refreshed to ensure proper depth and consistent surfacing. The large tire on the back left playground used by the 3-year-old children has a wooden board covering the middle opening that is becoming broken and splintered. This needs to be fixed or replaced. We discussed adding portable equipment and toys to the playground used by 3-year-old children to offer variety and ensure all children have access to materials. Under the sink in space four (4), the room used by 1 year old children, there is loose cabinet debris. Currently there is a carabiner holding the door closed. To further prevent access by the children, we discussed cleaning out the space and then adding a secure lock. There are areas in several classrooms where drywall has been temporarily patched. You stated there is a repair plan in place for a more permanent solution. Many of the infants and toddlers have diaper creams and ointments. We discussed doing a bi-weekly or monthly review to ensure all permission slips are up to date and signed, and that none of the creams or ointments have expired. Child care rules state that each center shall have a record of training activities in which each staff member participates, including copies of training certificates or official documentation provided by the trainer. That record shall include the subject matter, topic area in G.S. 110-91(11), training provider, date provided, hours, and name of staff who completed the training. This documentation shall be on file and current. While you have a record of this information on the computer, we discussed keeping this in their file using the On-Going Training Documentation form found on the Provider Documents page of the DCDEE website. This allows both you and the staff member to easily see how many hours have been received and how many are needed. We discussed making this part of the annual staff evaluation as well, to help ensure staff are on track to complete the required number of hours. The number of hours needed by staff can be found in rule 10A NCAC 09 .1103 ON-GOING TRAINING AND PROFESSIONAL DEVELOPMENT. Reminder: A fire drill is due for this month. Provider Portal for ABCMS (the criminal records check database): As stated in G.S. 110-90.2 & .2703(r), child care operators are to notify the Division of any new child care providers working who were hired within five business days. You have completed the training and linked your staff to your facility. Continue to update information on an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. Choosing a Pathway to the Stars: Today, we reviewed the QRIS and the new child care requirements outlined in section .3200 of the rules, which pertain to the 2-5 Star Rated License. Additionally, we discussed your facility’s needs and questions and discussed a timeline. We reviewed the three pathways: Pathway 1 – Program Assessment: You are eligible for this pathway, which allows your program to demonstrate quality through best practices using the Environment Rating scale. This includes implementing a Curriculum for 4 years olds in 4- and 5-Star programs, and Enhanced Staff/Child Ratios. Pathway 2 – Classroom and Instructional Quality: You are eligible for this pathway, which allows your program to demonstrate quality through smaller groups of children, child-focused planning, curriculum implementation, child observations, and training and coaching for staff Family and Community Engagement: Pathway 1 and 2; items selected must be verifiable. Continuous Quality Improvement (CQI): Pathway 1 and 2 - A CQI plan will be completed for the facility and each staff member. Education: All staff need to ensure that current education information has been submitted to WORKS and they have requested an appropriate evaluation for their position. Staff education can only be verified through WORKS status letters. It typically takes WORKS 4-6 weeks to complete an evaluation. Pathway 3 – Accreditation and Head Start: (Not applicable for your facility at this time.) Training opportunities: Every Relationship Matters Created by the ITTI Care Project, Every Relationship Matters! Strengthening Relationships between Adults in Child Care Settings for Directors, Teachers and FCCH Professionals is a free 1.5-hour training that highlights how important all the relationships that surround young children are. Address the Stress ITTI Care Project’s Address the Stress training is now available. This free 1-hour Wellness Workshop teaches ways to reduce stress and take care of YOU! Both are now available online via DCDEE Moodle! Message from Teaching Strategies About Professional Development Teacher Memberships: Your complimentary Professional Development Teacher Membership (PDTM) will expire on August 20, 2026. For those who would like to register for coursework now: • You should have already received an email from Teaching Strategies® (Implementation@TeachingStrategies.com) with information on how to log in. In addition to the Quorum eLearning platform, your membership also includes access to the Hub, an early childhood education professional learning community. Reminder: The Clean Classrooms for Carolina Kids website shows that lead in water testing was last completed in October 2023. Your three-year water retest will be due by October 2026. Sign up for the Raise NC Newsletter! Don’t miss out on timely, relevant information about early childhood issues in North Carolina, proposed rules, upcoming training opportunities, and other resources for you and your staff. The Raise NC Newsletter is typically sent out weekly to all facility contact email addresses, but if your email is not the facility contact email address, you can go to the DCDEE Website, https://ncchildcare.ncdhhs.gov/ and click on the “What’s New” tab to enter your email address and name under “Sign Up for Updates”. Share with your staff so they can be in the know too! At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me with questions or concerns at 910-364-4898 or Natalie.m.pond@dhhs.nc.gov. If you need further assistance, please contact my supervisor Kim Sherry at 910-824-0470 or kim.sherry@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1103 · Violation

Name of Operation: Childcare Network #84 Facility ID: 10000314 Consultant: NATALIE M. POND Operation Type: Center Case Number: Visit Date: 3/26/2026 Number Present: 80 Completed Date: 3/26/2026 Age: From 0 To 5 Total Minutes: 345 Time In: 09:00 AM Time Out: 02:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. Your program currently operates with a Five Star Center License issued April 22, 2025. Restrictions on the license include a first shift capacity of one hundred nine (109) children ages 0 through 12, meets enhanced ratios, and meets enhanced space. Restrictions were in compliance today. The last annual compliance visit was completed on April 15, 2025. The sanitation inspection was completed on September 9, 2026 with a “approved” classification. The fire inspection was completed on March 13, 2026 and your facility was approved for daytime care only. The Secretary of State website was reviewed and Child Development Schools North Carolina, LLC was listed as current-active. The center's compliance history was reviewed with the operator. Prior to the visit the program’s eighteen month compliance history was ninety-five percent (95%). J. Whitted, administrator, was present for the visit and accompanied me during classroom observations. There were one hundred thirty-two (132) children enrolled and eighty (80) present. There are six (6) indoor spaces and four (4) outdoor spaces approved for use. Age-appropriate materials were accessible to all children and spaces were arranged into activity areas. Infants in group 6 received care according to individual needs; some were playing on the floor with a teacher while another was being fed and others were sleeping. Individual feeding schedules and safe sleep checks are being maintained. NC Pre-K children in group 1 were finishing up a breakfast of waffles, pears, and milk. Children in groups 2, 3, 4, and 5 were observed in free play with a variety of activities, including but not limited to story time, singing, stretching, block play, dramatic play, and fine motor linking toys. Those groups then transitioned outside and played with bubbles, balls, climbing tires, slides. They also searched for animals such as frogs and bugs. Supervision and staff-child ratios were observed and found to be in compliance. Lunch consisted of chicken nuggets, rice, mixed fruit, carrots, and milk. A percentage of children’s files were reviewed. Files for new staff and a percentage of veteran staff were reviewed. All staff members employed at least one year have completed the required Health and Safety trainings as outlined in Child Care Rule 10A NCAC 09 .1102, and staff members employed five years or more have repeated all topics within five years as required. The program was also monitored for compliance with implementing an approved curriculum as required for all four- and five-star licensed facilities where four-year-old children are enrolled; this program uses the High Reach curriculum. NC Pre-K monitoring: The NC Pre-K requirements in Section .3000 of the Child Care Rules were monitored for compliance today. Staff-child ratios and maximum group sizes were verified in compliance. Children attend the program from (8am-2:30pm), meeting the instructional day requirement of 6.5 hours. This NC Pre-K program uses Creative Curriculum, DIAL 4 developmental screening, and TS Gold for their ongoing assessments. Developmental Screenings completed and Health Assessments were on file. Evidence of on-going assessments was observed on file. Families are invited to class parties throughout the year including graduation. Communication occurs through an app called CN Moments. Parent conferences are offered at least twice a year. NC Pre-K staff information was verified in the NC Pre-K Plan. Site Monitoring has been conducted by Smart Start of Brunswick County, the contracting agency, during a site visit on November 18, 2025. It was noted that all requirements were in compliance. J. Whitted stated he understood the NC Pre-K classroom must earn a score of at least 5.0 on the ECERS-3 when the next rated license reassessment is conducted. The following violation(s) were documented. Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. Mulch on three (3) of the four (4) playgrounds was mixed with dirt and weeds and was an insufficient depth around climbing equipment, a slide, and climbing tires. A panel of wood on a climbing tire used by 3 year old children was splintered and broken. 10A NCAC 09 .0601(a) 856 The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of. Debris was present on one (1) of the four (4) playgrounds while in use by the children. The debris was removed during the visit. 10A NCAC 09 .0604(p) 1123 All vehicles used to transport children were not free of hazards. Two (2) seat backs on the bus currently in use had large holes and exposed foam. These were covered by tape during the visit. 10A NCAC 09 .1002(a) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen (18)-month compliance history score of at least seventy-five (75) percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before April 9, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. Please note, if the compliance letter is not received by the agreed-upon date, a follow-up visit may be made to verify compliance. Mail or email the information to: Natalie Pond, Child Care Consultant P.O. Box 4 Wrightsville Beach, NC 28480 Natalie.m.pond@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE. Your letter should either be typed within the body of the email so your facility email address is visible when your letter is printed (this serves as your signature), or your letter with signature may be scanned and attached to the email. The following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance: A safe environment extends to all spaces the children may use throughout the day, from the classroom to the playground to the facility bus. Child Care Rule 10A NCAC 09 .0604 (p) states that once a day, prior to initial use, the indoor and outdoor premises shall be checked for debris, vandalism, and broken equipment. We discussed the importance of daily checks and prompt attention to items that can be fixed. Today, you removed debris from the playground during our walkthrough and discussed a plan to assign a staff member to complete a daily check before children go outside. On the bus currently being used, there were two (2) seat backs that were torn with holes and exposed foam. During the visit you taped the holes to cover them and discussed a plan for long-term repair. The mulch around the climbers, slide and tires on three (3) of the four (4) playgrounds has mixed with dirt and weeds. In addition, there are areas where tarp material is showing through the mulched areas. Mulch needs to be added and refreshed to ensure proper depth and consistent surfacing. The large tire on the back left playground used by the 3-year-old children has a wooden board covering the middle opening that is becoming broken and splintered. This needs to be fixed or replaced. We discussed adding portable equipment and toys to the playground used by 3-year-old children to offer variety and ensure all children have access to materials. Under the sink in space four (4), the room used by 1 year old children, there is loose cabinet debris. Currently there is a carabiner holding the door closed. To further prevent access by the children, we discussed cleaning out the space and then adding a secure lock. There are areas in several classrooms where drywall has been temporarily patched. You stated there is a repair plan in place for a more permanent solution. Many of the infants and toddlers have diaper creams and ointments. We discussed doing a bi-weekly or monthly review to ensure all permission slips are up to date and signed, and that none of the creams or ointments have expired. Child care rules state that each center shall have a record of training activities in which each staff member participates, including copies of training certificates or official documentation provided by the trainer. That record shall include the subject matter, topic area in G.S. 110-91(11), training provider, date provided, hours, and name of staff who completed the training. This documentation shall be on file and current. While you have a record of this information on the computer, we discussed keeping this in their file using the On-Going Training Documentation form found on the Provider Documents page of the DCDEE website. This allows both you and the staff member to easily see how many hours have been received and how many are needed. We discussed making this part of the annual staff evaluation as well, to help ensure staff are on track to complete the required number of hours. The number of hours needed by staff can be found in rule 10A NCAC 09 .1103 ON-GOING TRAINING AND PROFESSIONAL DEVELOPMENT. Reminder: A fire drill is due for this month. Provider Portal for ABCMS (the criminal records check database): As stated in G.S. 110-90.2 & .2703(r), child care operators are to notify the Division of any new child care providers working who were hired within five business days. You have completed the training and linked your staff to your facility. Continue to update information on an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. Choosing a Pathway to the Stars: Today, we reviewed the QRIS and the new child care requirements outlined in section .3200 of the rules, which pertain to the 2-5 Star Rated License. Additionally, we discussed your facility’s needs and questions and discussed a timeline. We reviewed the three pathways: Pathway 1 – Program Assessment: You are eligible for this pathway, which allows your program to demonstrate quality through best practices using the Environment Rating scale. This includes implementing a Curriculum for 4 years olds in 4- and 5-Star programs, and Enhanced Staff/Child Ratios. Pathway 2 – Classroom and Instructional Quality: You are eligible for this pathway, which allows your program to demonstrate quality through smaller groups of children, child-focused planning, curriculum implementation, child observations, and training and coaching for staff Family and Community Engagement: Pathway 1 and 2; items selected must be verifiable. Continuous Quality Improvement (CQI): Pathway 1 and 2 - A CQI plan will be completed for the facility and each staff member. Education: All staff need to ensure that current education information has been submitted to WORKS and they have requested an appropriate evaluation for their position. Staff education can only be verified through WORKS status letters. It typically takes WORKS 4-6 weeks to complete an evaluation. Pathway 3 – Accreditation and Head Start: (Not applicable for your facility at this time.) Training opportunities: Every Relationship Matters Created by the ITTI Care Project, Every Relationship Matters! Strengthening Relationships between Adults in Child Care Settings for Directors, Teachers and FCCH Professionals is a free 1.5-hour training that highlights how important all the relationships that surround young children are. Address the Stress ITTI Care Project’s Address the Stress training is now available. This free 1-hour Wellness Workshop teaches ways to reduce stress and take care of YOU! Both are now available online via DCDEE Moodle! Message from Teaching Strategies About Professional Development Teacher Memberships: Your complimentary Professional Development Teacher Membership (PDTM) will expire on August 20, 2026. For those who would like to register for coursework now: • You should have already received an email from Teaching Strategies® (Implementation@TeachingStrategies.com) with information on how to log in. In addition to the Quorum eLearning platform, your membership also includes access to the Hub, an early childhood education professional learning community. Reminder: The Clean Classrooms for Carolina Kids website shows that lead in water testing was last completed in October 2023. Your three-year water retest will be due by October 2026. Sign up for the Raise NC Newsletter! Don’t miss out on timely, relevant information about early childhood issues in North Carolina, proposed rules, upcoming training opportunities, and other resources for you and your staff. The Raise NC Newsletter is typically sent out weekly to all facility contact email addresses, but if your email is not the facility contact email address, you can go to the DCDEE Website, https://ncchildcare.ncdhhs.gov/ and click on the “What’s New” tab to enter your email address and name under “Sign Up for Updates”. Share with your staff so they can be in the know too! At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me with questions or concerns at 910-364-4898 or Natalie.m.pond@dhhs.nc.gov. If you need further assistance, please contact my supervisor Kim Sherry at 910-824-0470 or kim.sherry@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: Childcare Network #84 Facility ID: 10000314 Consultant: NATALIE M. POND Operation Type: Center Case Number: Visit Date: 3/26/2026 Number Present: 80 Completed Date: 3/26/2026 Age: From 0 To 5 Total Minutes: 345 Time In: 09:00 AM Time Out: 02:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. Your program currently operates with a Five Star Center License issued April 22, 2025. Restrictions on the license include a first shift capacity of one hundred nine (109) children ages 0 through 12, meets enhanced ratios, and meets enhanced space. Restrictions were in compliance today. The last annual compliance visit was completed on April 15, 2025. The sanitation inspection was completed on September 9, 2026 with a “approved” classification. The fire inspection was completed on March 13, 2026 and your facility was approved for daytime care only. The Secretary of State website was reviewed and Child Development Schools North Carolina, LLC was listed as current-active. The center's compliance history was reviewed with the operator. Prior to the visit the program’s eighteen month compliance history was ninety-five percent (95%). J. Whitted, administrator, was present for the visit and accompanied me during classroom observations. There were one hundred thirty-two (132) children enrolled and eighty (80) present. There are six (6) indoor spaces and four (4) outdoor spaces approved for use. Age-appropriate materials were accessible to all children and spaces were arranged into activity areas. Infants in group 6 received care according to individual needs; some were playing on the floor with a teacher while another was being fed and others were sleeping. Individual feeding schedules and safe sleep checks are being maintained. NC Pre-K children in group 1 were finishing up a breakfast of waffles, pears, and milk. Children in groups 2, 3, 4, and 5 were observed in free play with a variety of activities, including but not limited to story time, singing, stretching, block play, dramatic play, and fine motor linking toys. Those groups then transitioned outside and played with bubbles, balls, climbing tires, slides. They also searched for animals such as frogs and bugs. Supervision and staff-child ratios were observed and found to be in compliance. Lunch consisted of chicken nuggets, rice, mixed fruit, carrots, and milk. A percentage of children’s files were reviewed. Files for new staff and a percentage of veteran staff were reviewed. All staff members employed at least one year have completed the required Health and Safety trainings as outlined in Child Care Rule 10A NCAC 09 .1102, and staff members employed five years or more have repeated all topics within five years as required. The program was also monitored for compliance with implementing an approved curriculum as required for all four- and five-star licensed facilities where four-year-old children are enrolled; this program uses the High Reach curriculum. NC Pre-K monitoring: The NC Pre-K requirements in Section .3000 of the Child Care Rules were monitored for compliance today. Staff-child ratios and maximum group sizes were verified in compliance. Children attend the program from (8am-2:30pm), meeting the instructional day requirement of 6.5 hours. This NC Pre-K program uses Creative Curriculum, DIAL 4 developmental screening, and TS Gold for their ongoing assessments. Developmental Screenings completed and Health Assessments were on file. Evidence of on-going assessments was observed on file. Families are invited to class parties throughout the year including graduation. Communication occurs through an app called CN Moments. Parent conferences are offered at least twice a year. NC Pre-K staff information was verified in the NC Pre-K Plan. Site Monitoring has been conducted by Smart Start of Brunswick County, the contracting agency, during a site visit on November 18, 2025. It was noted that all requirements were in compliance. J. Whitted stated he understood the NC Pre-K classroom must earn a score of at least 5.0 on the ECERS-3 when the next rated license reassessment is conducted. The following violation(s) were documented. Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. Mulch on three (3) of the four (4) playgrounds was mixed with dirt and weeds and was an insufficient depth around climbing equipment, a slide, and climbing tires. A panel of wood on a climbing tire used by 3 year old children was splintered and broken. 10A NCAC 09 .0601(a) 856 The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of. Debris was present on one (1) of the four (4) playgrounds while in use by the children. The debris was removed during the visit. 10A NCAC 09 .0604(p) 1123 All vehicles used to transport children were not free of hazards. Two (2) seat backs on the bus currently in use had large holes and exposed foam. These were covered by tape during the visit. 10A NCAC 09 .1002(a) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen (18)-month compliance history score of at least seventy-five (75) percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before April 9, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. Please note, if the compliance letter is not received by the agreed-upon date, a follow-up visit may be made to verify compliance. Mail or email the information to: Natalie Pond, Child Care Consultant P.O. Box 4 Wrightsville Beach, NC 28480 Natalie.m.pond@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE. Your letter should either be typed within the body of the email so your facility email address is visible when your letter is printed (this serves as your signature), or your letter with signature may be scanned and attached to the email. The following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance: A safe environment extends to all spaces the children may use throughout the day, from the classroom to the playground to the facility bus. Child Care Rule 10A NCAC 09 .0604 (p) states that once a day, prior to initial use, the indoor and outdoor premises shall be checked for debris, vandalism, and broken equipment. We discussed the importance of daily checks and prompt attention to items that can be fixed. Today, you removed debris from the playground during our walkthrough and discussed a plan to assign a staff member to complete a daily check before children go outside. On the bus currently being used, there were two (2) seat backs that were torn with holes and exposed foam. During the visit you taped the holes to cover them and discussed a plan for long-term repair. The mulch around the climbers, slide and tires on three (3) of the four (4) playgrounds has mixed with dirt and weeds. In addition, there are areas where tarp material is showing through the mulched areas. Mulch needs to be added and refreshed to ensure proper depth and consistent surfacing. The large tire on the back left playground used by the 3-year-old children has a wooden board covering the middle opening that is becoming broken and splintered. This needs to be fixed or replaced. We discussed adding portable equipment and toys to the playground used by 3-year-old children to offer variety and ensure all children have access to materials. Under the sink in space four (4), the room used by 1 year old children, there is loose cabinet debris. Currently there is a carabiner holding the door closed. To further prevent access by the children, we discussed cleaning out the space and then adding a secure lock. There are areas in several classrooms where drywall has been temporarily patched. You stated there is a repair plan in place for a more permanent solution. Many of the infants and toddlers have diaper creams and ointments. We discussed doing a bi-weekly or monthly review to ensure all permission slips are up to date and signed, and that none of the creams or ointments have expired. Child care rules state that each center shall have a record of training activities in which each staff member participates, including copies of training certificates or official documentation provided by the trainer. That record shall include the subject matter, topic area in G.S. 110-91(11), training provider, date provided, hours, and name of staff who completed the training. This documentation shall be on file and current. While you have a record of this information on the computer, we discussed keeping this in their file using the On-Going Training Documentation form found on the Provider Documents page of the DCDEE website. This allows both you and the staff member to easily see how many hours have been received and how many are needed. We discussed making this part of the annual staff evaluation as well, to help ensure staff are on track to complete the required number of hours. The number of hours needed by staff can be found in rule 10A NCAC 09 .1103 ON-GOING TRAINING AND PROFESSIONAL DEVELOPMENT. Reminder: A fire drill is due for this month. Provider Portal for ABCMS (the criminal records check database): As stated in G.S. 110-90.2 & .2703(r), child care operators are to notify the Division of any new child care providers working who were hired within five business days. You have completed the training and linked your staff to your facility. Continue to update information on an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. Choosing a Pathway to the Stars: Today, we reviewed the QRIS and the new child care requirements outlined in section .3200 of the rules, which pertain to the 2-5 Star Rated License. Additionally, we discussed your facility’s needs and questions and discussed a timeline. We reviewed the three pathways: Pathway 1 – Program Assessment: You are eligible for this pathway, which allows your program to demonstrate quality through best practices using the Environment Rating scale. This includes implementing a Curriculum for 4 years olds in 4- and 5-Star programs, and Enhanced Staff/Child Ratios. Pathway 2 – Classroom and Instructional Quality: You are eligible for this pathway, which allows your program to demonstrate quality through smaller groups of children, child-focused planning, curriculum implementation, child observations, and training and coaching for staff Family and Community Engagement: Pathway 1 and 2; items selected must be verifiable. Continuous Quality Improvement (CQI): Pathway 1 and 2 - A CQI plan will be completed for the facility and each staff member. Education: All staff need to ensure that current education information has been submitted to WORKS and they have requested an appropriate evaluation for their position. Staff education can only be verified through WORKS status letters. It typically takes WORKS 4-6 weeks to complete an evaluation. Pathway 3 – Accreditation and Head Start: (Not applicable for your facility at this time.) Training opportunities: Every Relationship Matters Created by the ITTI Care Project, Every Relationship Matters! Strengthening Relationships between Adults in Child Care Settings for Directors, Teachers and FCCH Professionals is a free 1.5-hour training that highlights how important all the relationships that surround young children are. Address the Stress ITTI Care Project’s Address the Stress training is now available. This free 1-hour Wellness Workshop teaches ways to reduce stress and take care of YOU! Both are now available online via DCDEE Moodle! Message from Teaching Strategies About Professional Development Teacher Memberships: Your complimentary Professional Development Teacher Membership (PDTM) will expire on August 20, 2026. For those who would like to register for coursework now: • You should have already received an email from Teaching Strategies® (Implementation@TeachingStrategies.com) with information on how to log in. In addition to the Quorum eLearning platform, your membership also includes access to the Hub, an early childhood education professional learning community. Reminder: The Clean Classrooms for Carolina Kids website shows that lead in water testing was last completed in October 2023. Your three-year water retest will be due by October 2026. Sign up for the Raise NC Newsletter! Don’t miss out on timely, relevant information about early childhood issues in North Carolina, proposed rules, upcoming training opportunities, and other resources for you and your staff. The Raise NC Newsletter is typically sent out weekly to all facility contact email addresses, but if your email is not the facility contact email address, you can go to the DCDEE Website, https://ncchildcare.ncdhhs.gov/ and click on the “What’s New” tab to enter your email address and name under “Sign Up for Updates”. Share with your staff so they can be in the know too! At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me with questions or concerns at 910-364-4898 or Natalie.m.pond@dhhs.nc.gov. If you need further assistance, please contact my supervisor Kim Sherry at 910-824-0470 or kim.sherry@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: Childcare Network #84 Facility ID: 10000314 Consultant: NATALIE M. POND Operation Type: Center Case Number: Visit Date: 3/26/2026 Number Present: 80 Completed Date: 3/26/2026 Age: From 0 To 5 Total Minutes: 345 Time In: 09:00 AM Time Out: 02:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. Your program currently operates with a Five Star Center License issued April 22, 2025. Restrictions on the license include a first shift capacity of one hundred nine (109) children ages 0 through 12, meets enhanced ratios, and meets enhanced space. Restrictions were in compliance today. The last annual compliance visit was completed on April 15, 2025. The sanitation inspection was completed on September 9, 2026 with a “approved” classification. The fire inspection was completed on March 13, 2026 and your facility was approved for daytime care only. The Secretary of State website was reviewed and Child Development Schools North Carolina, LLC was listed as current-active. The center's compliance history was reviewed with the operator. Prior to the visit the program’s eighteen month compliance history was ninety-five percent (95%). J. Whitted, administrator, was present for the visit and accompanied me during classroom observations. There were one hundred thirty-two (132) children enrolled and eighty (80) present. There are six (6) indoor spaces and four (4) outdoor spaces approved for use. Age-appropriate materials were accessible to all children and spaces were arranged into activity areas. Infants in group 6 received care according to individual needs; some were playing on the floor with a teacher while another was being fed and others were sleeping. Individual feeding schedules and safe sleep checks are being maintained. NC Pre-K children in group 1 were finishing up a breakfast of waffles, pears, and milk. Children in groups 2, 3, 4, and 5 were observed in free play with a variety of activities, including but not limited to story time, singing, stretching, block play, dramatic play, and fine motor linking toys. Those groups then transitioned outside and played with bubbles, balls, climbing tires, slides. They also searched for animals such as frogs and bugs. Supervision and staff-child ratios were observed and found to be in compliance. Lunch consisted of chicken nuggets, rice, mixed fruit, carrots, and milk. A percentage of children’s files were reviewed. Files for new staff and a percentage of veteran staff were reviewed. All staff members employed at least one year have completed the required Health and Safety trainings as outlined in Child Care Rule 10A NCAC 09 .1102, and staff members employed five years or more have repeated all topics within five years as required. The program was also monitored for compliance with implementing an approved curriculum as required for all four- and five-star licensed facilities where four-year-old children are enrolled; this program uses the High Reach curriculum. NC Pre-K monitoring: The NC Pre-K requirements in Section .3000 of the Child Care Rules were monitored for compliance today. Staff-child ratios and maximum group sizes were verified in compliance. Children attend the program from (8am-2:30pm), meeting the instructional day requirement of 6.5 hours. This NC Pre-K program uses Creative Curriculum, DIAL 4 developmental screening, and TS Gold for their ongoing assessments. Developmental Screenings completed and Health Assessments were on file. Evidence of on-going assessments was observed on file. Families are invited to class parties throughout the year including graduation. Communication occurs through an app called CN Moments. Parent conferences are offered at least twice a year. NC Pre-K staff information was verified in the NC Pre-K Plan. Site Monitoring has been conducted by Smart Start of Brunswick County, the contracting agency, during a site visit on November 18, 2025. It was noted that all requirements were in compliance. J. Whitted stated he understood the NC Pre-K classroom must earn a score of at least 5.0 on the ECERS-3 when the next rated license reassessment is conducted. The following violation(s) were documented. Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. Mulch on three (3) of the four (4) playgrounds was mixed with dirt and weeds and was an insufficient depth around climbing equipment, a slide, and climbing tires. A panel of wood on a climbing tire used by 3 year old children was splintered and broken. 10A NCAC 09 .0601(a) 856 The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of. Debris was present on one (1) of the four (4) playgrounds while in use by the children. The debris was removed during the visit. 10A NCAC 09 .0604(p) 1123 All vehicles used to transport children were not free of hazards. Two (2) seat backs on the bus currently in use had large holes and exposed foam. These were covered by tape during the visit. 10A NCAC 09 .1002(a) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen (18)-month compliance history score of at least seventy-five (75) percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before April 9, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. Please note, if the compliance letter is not received by the agreed-upon date, a follow-up visit may be made to verify compliance. Mail or email the information to: Natalie Pond, Child Care Consultant P.O. Box 4 Wrightsville Beach, NC 28480 Natalie.m.pond@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE. Your letter should either be typed within the body of the email so your facility email address is visible when your letter is printed (this serves as your signature), or your letter with signature may be scanned and attached to the email. The following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance: A safe environment extends to all spaces the children may use throughout the day, from the classroom to the playground to the facility bus. Child Care Rule 10A NCAC 09 .0604 (p) states that once a day, prior to initial use, the indoor and outdoor premises shall be checked for debris, vandalism, and broken equipment. We discussed the importance of daily checks and prompt attention to items that can be fixed. Today, you removed debris from the playground during our walkthrough and discussed a plan to assign a staff member to complete a daily check before children go outside. On the bus currently being used, there were two (2) seat backs that were torn with holes and exposed foam. During the visit you taped the holes to cover them and discussed a plan for long-term repair. The mulch around the climbers, slide and tires on three (3) of the four (4) playgrounds has mixed with dirt and weeds. In addition, there are areas where tarp material is showing through the mulched areas. Mulch needs to be added and refreshed to ensure proper depth and consistent surfacing. The large tire on the back left playground used by the 3-year-old children has a wooden board covering the middle opening that is becoming broken and splintered. This needs to be fixed or replaced. We discussed adding portable equipment and toys to the playground used by 3-year-old children to offer variety and ensure all children have access to materials. Under the sink in space four (4), the room used by 1 year old children, there is loose cabinet debris. Currently there is a carabiner holding the door closed. To further prevent access by the children, we discussed cleaning out the space and then adding a secure lock. There are areas in several classrooms where drywall has been temporarily patched. You stated there is a repair plan in place for a more permanent solution. Many of the infants and toddlers have diaper creams and ointments. We discussed doing a bi-weekly or monthly review to ensure all permission slips are up to date and signed, and that none of the creams or ointments have expired. Child care rules state that each center shall have a record of training activities in which each staff member participates, including copies of training certificates or official documentation provided by the trainer. That record shall include the subject matter, topic area in G.S. 110-91(11), training provider, date provided, hours, and name of staff who completed the training. This documentation shall be on file and current. While you have a record of this information on the computer, we discussed keeping this in their file using the On-Going Training Documentation form found on the Provider Documents page of the DCDEE website. This allows both you and the staff member to easily see how many hours have been received and how many are needed. We discussed making this part of the annual staff evaluation as well, to help ensure staff are on track to complete the required number of hours. The number of hours needed by staff can be found in rule 10A NCAC 09 .1103 ON-GOING TRAINING AND PROFESSIONAL DEVELOPMENT. Reminder: A fire drill is due for this month. Provider Portal for ABCMS (the criminal records check database): As stated in G.S. 110-90.2 & .2703(r), child care operators are to notify the Division of any new child care providers working who were hired within five business days. You have completed the training and linked your staff to your facility. Continue to update information on an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. Choosing a Pathway to the Stars: Today, we reviewed the QRIS and the new child care requirements outlined in section .3200 of the rules, which pertain to the 2-5 Star Rated License. Additionally, we discussed your facility’s needs and questions and discussed a timeline. We reviewed the three pathways: Pathway 1 – Program Assessment: You are eligible for this pathway, which allows your program to demonstrate quality through best practices using the Environment Rating scale. This includes implementing a Curriculum for 4 years olds in 4- and 5-Star programs, and Enhanced Staff/Child Ratios. Pathway 2 – Classroom and Instructional Quality: You are eligible for this pathway, which allows your program to demonstrate quality through smaller groups of children, child-focused planning, curriculum implementation, child observations, and training and coaching for staff Family and Community Engagement: Pathway 1 and 2; items selected must be verifiable. Continuous Quality Improvement (CQI): Pathway 1 and 2 - A CQI plan will be completed for the facility and each staff member. Education: All staff need to ensure that current education information has been submitted to WORKS and they have requested an appropriate evaluation for their position. Staff education can only be verified through WORKS status letters. It typically takes WORKS 4-6 weeks to complete an evaluation. Pathway 3 – Accreditation and Head Start: (Not applicable for your facility at this time.) Training opportunities: Every Relationship Matters Created by the ITTI Care Project, Every Relationship Matters! Strengthening Relationships between Adults in Child Care Settings for Directors, Teachers and FCCH Professionals is a free 1.5-hour training that highlights how important all the relationships that surround young children are. Address the Stress ITTI Care Project’s Address the Stress training is now available. This free 1-hour Wellness Workshop teaches ways to reduce stress and take care of YOU! Both are now available online via DCDEE Moodle! Message from Teaching Strategies About Professional Development Teacher Memberships: Your complimentary Professional Development Teacher Membership (PDTM) will expire on August 20, 2026. For those who would like to register for coursework now: • You should have already received an email from Teaching Strategies® (Implementation@TeachingStrategies.com) with information on how to log in. In addition to the Quorum eLearning platform, your membership also includes access to the Hub, an early childhood education professional learning community. Reminder: The Clean Classrooms for Carolina Kids website shows that lead in water testing was last completed in October 2023. Your three-year water retest will be due by October 2026. Sign up for the Raise NC Newsletter! Don’t miss out on timely, relevant information about early childhood issues in North Carolina, proposed rules, upcoming training opportunities, and other resources for you and your staff. The Raise NC Newsletter is typically sent out weekly to all facility contact email addresses, but if your email is not the facility contact email address, you can go to the DCDEE Website, https://ncchildcare.ncdhhs.gov/ and click on the “What’s New” tab to enter your email address and name under “Sign Up for Updates”. Share with your staff so they can be in the know too! At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me with questions or concerns at 910-364-4898 or Natalie.m.pond@dhhs.nc.gov. If you need further assistance, please contact my supervisor Kim Sherry at 910-824-0470 or kim.sherry@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: Childcare Network #84 Facility ID: 10000314 Consultant: NATALIE M. POND Operation Type: Center Case Number: Visit Date: 3/26/2026 Number Present: 80 Completed Date: 3/26/2026 Age: From 0 To 5 Total Minutes: 345 Time In: 09:00 AM Time Out: 02:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. Your program currently operates with a Five Star Center License issued April 22, 2025. Restrictions on the license include a first shift capacity of one hundred nine (109) children ages 0 through 12, meets enhanced ratios, and meets enhanced space. Restrictions were in compliance today. The last annual compliance visit was completed on April 15, 2025. The sanitation inspection was completed on September 9, 2026 with a “approved” classification. The fire inspection was completed on March 13, 2026 and your facility was approved for daytime care only. The Secretary of State website was reviewed and Child Development Schools North Carolina, LLC was listed as current-active. The center's compliance history was reviewed with the operator. Prior to the visit the program’s eighteen month compliance history was ninety-five percent (95%). J. Whitted, administrator, was present for the visit and accompanied me during classroom observations. There were one hundred thirty-two (132) children enrolled and eighty (80) present. There are six (6) indoor spaces and four (4) outdoor spaces approved for use. Age-appropriate materials were accessible to all children and spaces were arranged into activity areas. Infants in group 6 received care according to individual needs; some were playing on the floor with a teacher while another was being fed and others were sleeping. Individual feeding schedules and safe sleep checks are being maintained. NC Pre-K children in group 1 were finishing up a breakfast of waffles, pears, and milk. Children in groups 2, 3, 4, and 5 were observed in free play with a variety of activities, including but not limited to story time, singing, stretching, block play, dramatic play, and fine motor linking toys. Those groups then transitioned outside and played with bubbles, balls, climbing tires, slides. They also searched for animals such as frogs and bugs. Supervision and staff-child ratios were observed and found to be in compliance. Lunch consisted of chicken nuggets, rice, mixed fruit, carrots, and milk. A percentage of children’s files were reviewed. Files for new staff and a percentage of veteran staff were reviewed. All staff members employed at least one year have completed the required Health and Safety trainings as outlined in Child Care Rule 10A NCAC 09 .1102, and staff members employed five years or more have repeated all topics within five years as required. The program was also monitored for compliance with implementing an approved curriculum as required for all four- and five-star licensed facilities where four-year-old children are enrolled; this program uses the High Reach curriculum. NC Pre-K monitoring: The NC Pre-K requirements in Section .3000 of the Child Care Rules were monitored for compliance today. Staff-child ratios and maximum group sizes were verified in compliance. Children attend the program from (8am-2:30pm), meeting the instructional day requirement of 6.5 hours. This NC Pre-K program uses Creative Curriculum, DIAL 4 developmental screening, and TS Gold for their ongoing assessments. Developmental Screenings completed and Health Assessments were on file. Evidence of on-going assessments was observed on file. Families are invited to class parties throughout the year including graduation. Communication occurs through an app called CN Moments. Parent conferences are offered at least twice a year. NC Pre-K staff information was verified in the NC Pre-K Plan. Site Monitoring has been conducted by Smart Start of Brunswick County, the contracting agency, during a site visit on November 18, 2025. It was noted that all requirements were in compliance. J. Whitted stated he understood the NC Pre-K classroom must earn a score of at least 5.0 on the ECERS-3 when the next rated license reassessment is conducted. The following violation(s) were documented. Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. Mulch on three (3) of the four (4) playgrounds was mixed with dirt and weeds and was an insufficient depth around climbing equipment, a slide, and climbing tires. A panel of wood on a climbing tire used by 3 year old children was splintered and broken. 10A NCAC 09 .0601(a) 856 The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of. Debris was present on one (1) of the four (4) playgrounds while in use by the children. The debris was removed during the visit. 10A NCAC 09 .0604(p) 1123 All vehicles used to transport children were not free of hazards. Two (2) seat backs on the bus currently in use had large holes and exposed foam. These were covered by tape during the visit. 10A NCAC 09 .1002(a) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen (18)-month compliance history score of at least seventy-five (75) percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before April 9, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. Please note, if the compliance letter is not received by the agreed-upon date, a follow-up visit may be made to verify compliance. Mail or email the information to: Natalie Pond, Child Care Consultant P.O. Box 4 Wrightsville Beach, NC 28480 Natalie.m.pond@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE. Your letter should either be typed within the body of the email so your facility email address is visible when your letter is printed (this serves as your signature), or your letter with signature may be scanned and attached to the email. The following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance: A safe environment extends to all spaces the children may use throughout the day, from the classroom to the playground to the facility bus. Child Care Rule 10A NCAC 09 .0604 (p) states that once a day, prior to initial use, the indoor and outdoor premises shall be checked for debris, vandalism, and broken equipment. We discussed the importance of daily checks and prompt attention to items that can be fixed. Today, you removed debris from the playground during our walkthrough and discussed a plan to assign a staff member to complete a daily check before children go outside. On the bus currently being used, there were two (2) seat backs that were torn with holes and exposed foam. During the visit you taped the holes to cover them and discussed a plan for long-term repair. The mulch around the climbers, slide and tires on three (3) of the four (4) playgrounds has mixed with dirt and weeds. In addition, there are areas where tarp material is showing through the mulched areas. Mulch needs to be added and refreshed to ensure proper depth and consistent surfacing. The large tire on the back left playground used by the 3-year-old children has a wooden board covering the middle opening that is becoming broken and splintered. This needs to be fixed or replaced. We discussed adding portable equipment and toys to the playground used by 3-year-old children to offer variety and ensure all children have access to materials. Under the sink in space four (4), the room used by 1 year old children, there is loose cabinet debris. Currently there is a carabiner holding the door closed. To further prevent access by the children, we discussed cleaning out the space and then adding a secure lock. There are areas in several classrooms where drywall has been temporarily patched. You stated there is a repair plan in place for a more permanent solution. Many of the infants and toddlers have diaper creams and ointments. We discussed doing a bi-weekly or monthly review to ensure all permission slips are up to date and signed, and that none of the creams or ointments have expired. Child care rules state that each center shall have a record of training activities in which each staff member participates, including copies of training certificates or official documentation provided by the trainer. That record shall include the subject matter, topic area in G.S. 110-91(11), training provider, date provided, hours, and name of staff who completed the training. This documentation shall be on file and current. While you have a record of this information on the computer, we discussed keeping this in their file using the On-Going Training Documentation form found on the Provider Documents page of the DCDEE website. This allows both you and the staff member to easily see how many hours have been received and how many are needed. We discussed making this part of the annual staff evaluation as well, to help ensure staff are on track to complete the required number of hours. The number of hours needed by staff can be found in rule 10A NCAC 09 .1103 ON-GOING TRAINING AND PROFESSIONAL DEVELOPMENT. Reminder: A fire drill is due for this month. Provider Portal for ABCMS (the criminal records check database): As stated in G.S. 110-90.2 & .2703(r), child care operators are to notify the Division of any new child care providers working who were hired within five business days. You have completed the training and linked your staff to your facility. Continue to update information on an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. Choosing a Pathway to the Stars: Today, we reviewed the QRIS and the new child care requirements outlined in section .3200 of the rules, which pertain to the 2-5 Star Rated License. Additionally, we discussed your facility’s needs and questions and discussed a timeline. We reviewed the three pathways: Pathway 1 – Program Assessment: You are eligible for this pathway, which allows your program to demonstrate quality through best practices using the Environment Rating scale. This includes implementing a Curriculum for 4 years olds in 4- and 5-Star programs, and Enhanced Staff/Child Ratios. Pathway 2 – Classroom and Instructional Quality: You are eligible for this pathway, which allows your program to demonstrate quality through smaller groups of children, child-focused planning, curriculum implementation, child observations, and training and coaching for staff Family and Community Engagement: Pathway 1 and 2; items selected must be verifiable. Continuous Quality Improvement (CQI): Pathway 1 and 2 - A CQI plan will be completed for the facility and each staff member. Education: All staff need to ensure that current education information has been submitted to WORKS and they have requested an appropriate evaluation for their position. Staff education can only be verified through WORKS status letters. It typically takes WORKS 4-6 weeks to complete an evaluation. Pathway 3 – Accreditation and Head Start: (Not applicable for your facility at this time.) Training opportunities: Every Relationship Matters Created by the ITTI Care Project, Every Relationship Matters! Strengthening Relationships between Adults in Child Care Settings for Directors, Teachers and FCCH Professionals is a free 1.5-hour training that highlights how important all the relationships that surround young children are. Address the Stress ITTI Care Project’s Address the Stress training is now available. This free 1-hour Wellness Workshop teaches ways to reduce stress and take care of YOU! Both are now available online via DCDEE Moodle! Message from Teaching Strategies About Professional Development Teacher Memberships: Your complimentary Professional Development Teacher Membership (PDTM) will expire on August 20, 2026. For those who would like to register for coursework now: • You should have already received an email from Teaching Strategies® (Implementation@TeachingStrategies.com) with information on how to log in. In addition to the Quorum eLearning platform, your membership also includes access to the Hub, an early childhood education professional learning community. Reminder: The Clean Classrooms for Carolina Kids website shows that lead in water testing was last completed in October 2023. Your three-year water retest will be due by October 2026. Sign up for the Raise NC Newsletter! Don’t miss out on timely, relevant information about early childhood issues in North Carolina, proposed rules, upcoming training opportunities, and other resources for you and your staff. The Raise NC Newsletter is typically sent out weekly to all facility contact email addresses, but if your email is not the facility contact email address, you can go to the DCDEE Website, https://ncchildcare.ncdhhs.gov/ and click on the “What’s New” tab to enter your email address and name under “Sign Up for Updates”. Share with your staff so they can be in the know too! At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me with questions or concerns at 910-364-4898 or Natalie.m.pond@dhhs.nc.gov. If you need further assistance, please contact my supervisor Kim Sherry at 910-824-0470 or kim.sherry@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0901 · Violation

Name of Operation: Childcare Network #84 Facility ID: 10000314 Consultant: APRIL LESTER Operation Type: Center Case Number: Visit Date: 9/30/2025 Number Present: 71 Completed Date: 9/30/2025 Age: From 0 To 5 Total Minutes: 150 Time In: 11:30 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable childcare requirements for a routine unannounced visit. Jamell Whitted, Director, assisted with the visit today. The program currently operates with a five-star license, issued April 22, 2025, earning 7 points in the education component, 6 points in the program standards component. Prior to the visit the compliance history score was 93%. There are one-hundred twenty (120) children ages 0-school age enrolled and seventy-one (71) were present during the visit. The license was posted, and the restrictions were in compliance. A walk-through of the licensed spaces was completed, and all indoor and outdoor areas were monitored. I observed children in the indoor learning environments and found supervision and staff/child ratios to be in compliance. Children were participating in free play in the indoors, eating lunch that consisted of turkey sandwiches, zucchini, pineapple, and milk, or transitioning to nap time routines. The caregivers were interacting and meeting the developmental needs for each of the children. Files for new staff were reviewed. Rated license requirements were reviewed to ensure compliance was maintained with current program and education components as well as the quality point. Fire and sanitation inspections remain current. The following violations were observed. Violation Number Comment Rule 601 Refrigerator(s) did not maintain a temperature of 45 degrees F. or below. The refrigerator in the infant room registered at 49 degrees. 15A NCAC 18A .2806(j)(2) 618 Diaper changing surfaces were not kept free of storage. A child's shoes and an ice pack was stored on the diaper changing surface in space 2. 15A NCAC 18A .2819(b) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. A staff member hired 7/29/25 has not received at least 16 hours of orientation. .1101(a) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before October 14, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: April Lester, Child Care Consultant 12948 Wilmington, NC 28405 April.Lester@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance: In space 2, a child's shoes and an ice pack were stored on the diaper changing table. Today we discussed the importance of keeping this area clean and free of storing items to reduce the risk of contamination. All foods, including infant bottles, must be stored in a refrigerator that maintains a temperature of 45 degrees or below. Today you and your infant staff stated that there has been an on-going concern with the refrigerator in space 6 staying cold enough. A work order was placed approximately 3 weeks ago, a maintenance man serviced the refrigerator and it worked momentarily; however, it has not been consistent with keeping a temperature below 45 degrees. Today I suggested you move the bottles to the kitchen until the refrigerator can be permanently fixed or replaced, which you did. Each employee who is expected to have contact with children shall receive six clock hours of training in required topic areas within the first two weeks of employment and 16 hours of on-site orientation within the first six weeks of employment. A list of approved orientation topics and a documentation log along with required timelines can be found on the divisions website at https://ncchildcare.ncdhhs.gov/ under the provider documents tab. Reminders: There is an electrical outlet in space 6 that is loose and needs to be repaired. An incident log should be completed any time an incident report is completed. This log should include the name of the child, the date of the incident, the date the incident report was submitted to the Division, if applicable, and the name of the staff member who complete the incident report. An incident log must be cumulative, maintained in a separate file, and be available for review by a representative of the Division. This log shall be completed on a form provided by the Division. There were some inconsistencies and some confusion on when incident reports must be added to the incident log. As discussed today, all incident reports must be logged regardless of if the child seeks medical attention or not. Child Care Rule 10A NCAC 09 .0901(j) GENERAL NUTRITION REQUIREMENTS states that staff shall role model appropriate eating behaviors by consuming only food or beverages that meet the nutritional requirements specified in this Rule in the presence of children in care. Fast Food or coffee drinks that staff might consume do not follow these requirements and should not be consumed in the classroom or in the presence of children. CLEAN CLASSROOMS FOR CAROLINA KIDS - Your facility’s status, according to the Clean Classrooms for Carolina Kids website, shows the following: • Water Testing-Completed in October 2023. • Lead-Based Paint- June 2025 - exempt • Asbestos- June 2025 - exempt Ensure you keep all paperwork that you receive regarding this matter, and it may be requested to verify compliance. Use this link to view test results/status: https://www.cleanwaterforuskids.org/en/carolina/ As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. Be reminded that you have five (5) business days from the date of hire/termination to add/remove staff from the portal. Stay up to date with the Division of Child Development and Early Education by visiting www.ncchildcare.ncdhhs.gov. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. Click on the “What’s New” tab for important updates impacting child care in North Carolina. Rated License: The “hold harmless” state of rated license reassessments has ended and the new Quality Rating Improvement System standards are forthcoming. This means that you will not be required to have a reassessment according to the timelines discussed previously; however, you may request one voluntarily. Today I encouraged you to review information on our website under the QRIS Modernization Plan. North Carolina Rated License Assessment Project (NCRLAP): As of February 1, 2025, the new and improved Environment Rating Scales – Third Additions will be implemented. Today we discussed the purchase of the new tools, training opportunities, and the NCRLAP website. Please visit www.ncrlap.org for more information and start training your staff now on this new tool! Outreach assessments on the new tools are available now. At the completion of the visit, this visit summary was reviewed, signed, and left with you. Contact me at April Lester, Child Care Consultant, 910-824-0954, april.lester@dhhs.nc.gov if you have questions and/or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: Childcare Network #84 Facility ID: 10000314 Consultant: APRIL LESTER Operation Type: Center Case Number: Visit Date: 9/30/2025 Number Present: 71 Completed Date: 9/30/2025 Age: From 0 To 5 Total Minutes: 150 Time In: 11:30 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable childcare requirements for a routine unannounced visit. Jamell Whitted, Director, assisted with the visit today. The program currently operates with a five-star license, issued April 22, 2025, earning 7 points in the education component, 6 points in the program standards component. Prior to the visit the compliance history score was 93%. There are one-hundred twenty (120) children ages 0-school age enrolled and seventy-one (71) were present during the visit. The license was posted, and the restrictions were in compliance. A walk-through of the licensed spaces was completed, and all indoor and outdoor areas were monitored. I observed children in the indoor learning environments and found supervision and staff/child ratios to be in compliance. Children were participating in free play in the indoors, eating lunch that consisted of turkey sandwiches, zucchini, pineapple, and milk, or transitioning to nap time routines. The caregivers were interacting and meeting the developmental needs for each of the children. Files for new staff were reviewed. Rated license requirements were reviewed to ensure compliance was maintained with current program and education components as well as the quality point. Fire and sanitation inspections remain current. The following violations were observed. Violation Number Comment Rule 601 Refrigerator(s) did not maintain a temperature of 45 degrees F. or below. The refrigerator in the infant room registered at 49 degrees. 15A NCAC 18A .2806(j)(2) 618 Diaper changing surfaces were not kept free of storage. A child's shoes and an ice pack was stored on the diaper changing surface in space 2. 15A NCAC 18A .2819(b) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. A staff member hired 7/29/25 has not received at least 16 hours of orientation. .1101(a) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before October 14, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: April Lester, Child Care Consultant 12948 Wilmington, NC 28405 April.Lester@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance: In space 2, a child's shoes and an ice pack were stored on the diaper changing table. Today we discussed the importance of keeping this area clean and free of storing items to reduce the risk of contamination. All foods, including infant bottles, must be stored in a refrigerator that maintains a temperature of 45 degrees or below. Today you and your infant staff stated that there has been an on-going concern with the refrigerator in space 6 staying cold enough. A work order was placed approximately 3 weeks ago, a maintenance man serviced the refrigerator and it worked momentarily; however, it has not been consistent with keeping a temperature below 45 degrees. Today I suggested you move the bottles to the kitchen until the refrigerator can be permanently fixed or replaced, which you did. Each employee who is expected to have contact with children shall receive six clock hours of training in required topic areas within the first two weeks of employment and 16 hours of on-site orientation within the first six weeks of employment. A list of approved orientation topics and a documentation log along with required timelines can be found on the divisions website at https://ncchildcare.ncdhhs.gov/ under the provider documents tab. Reminders: There is an electrical outlet in space 6 that is loose and needs to be repaired. An incident log should be completed any time an incident report is completed. This log should include the name of the child, the date of the incident, the date the incident report was submitted to the Division, if applicable, and the name of the staff member who complete the incident report. An incident log must be cumulative, maintained in a separate file, and be available for review by a representative of the Division. This log shall be completed on a form provided by the Division. There were some inconsistencies and some confusion on when incident reports must be added to the incident log. As discussed today, all incident reports must be logged regardless of if the child seeks medical attention or not. Child Care Rule 10A NCAC 09 .0901(j) GENERAL NUTRITION REQUIREMENTS states that staff shall role model appropriate eating behaviors by consuming only food or beverages that meet the nutritional requirements specified in this Rule in the presence of children in care. Fast Food or coffee drinks that staff might consume do not follow these requirements and should not be consumed in the classroom or in the presence of children. CLEAN CLASSROOMS FOR CAROLINA KIDS - Your facility’s status, according to the Clean Classrooms for Carolina Kids website, shows the following: • Water Testing-Completed in October 2023. • Lead-Based Paint- June 2025 - exempt • Asbestos- June 2025 - exempt Ensure you keep all paperwork that you receive regarding this matter, and it may be requested to verify compliance. Use this link to view test results/status: https://www.cleanwaterforuskids.org/en/carolina/ As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. Be reminded that you have five (5) business days from the date of hire/termination to add/remove staff from the portal. Stay up to date with the Division of Child Development and Early Education by visiting www.ncchildcare.ncdhhs.gov. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. Click on the “What’s New” tab for important updates impacting child care in North Carolina. Rated License: The “hold harmless” state of rated license reassessments has ended and the new Quality Rating Improvement System standards are forthcoming. This means that you will not be required to have a reassessment according to the timelines discussed previously; however, you may request one voluntarily. Today I encouraged you to review information on our website under the QRIS Modernization Plan. North Carolina Rated License Assessment Project (NCRLAP): As of February 1, 2025, the new and improved Environment Rating Scales – Third Additions will be implemented. Today we discussed the purchase of the new tools, training opportunities, and the NCRLAP website. Please visit www.ncrlap.org for more information and start training your staff now on this new tool! Outreach assessments on the new tools are available now. At the completion of the visit, this visit summary was reviewed, signed, and left with you. Contact me at April Lester, Child Care Consultant, 910-824-0954, april.lester@dhhs.nc.gov if you have questions and/or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: Childcare Network #84 Facility ID: 10000314 Consultant: APRIL LESTER Operation Type: Center Case Number: Visit Date: 9/30/2025 Number Present: 71 Completed Date: 9/30/2025 Age: From 0 To 5 Total Minutes: 150 Time In: 11:30 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable childcare requirements for a routine unannounced visit. Jamell Whitted, Director, assisted with the visit today. The program currently operates with a five-star license, issued April 22, 2025, earning 7 points in the education component, 6 points in the program standards component. Prior to the visit the compliance history score was 93%. There are one-hundred twenty (120) children ages 0-school age enrolled and seventy-one (71) were present during the visit. The license was posted, and the restrictions were in compliance. A walk-through of the licensed spaces was completed, and all indoor and outdoor areas were monitored. I observed children in the indoor learning environments and found supervision and staff/child ratios to be in compliance. Children were participating in free play in the indoors, eating lunch that consisted of turkey sandwiches, zucchini, pineapple, and milk, or transitioning to nap time routines. The caregivers were interacting and meeting the developmental needs for each of the children. Files for new staff were reviewed. Rated license requirements were reviewed to ensure compliance was maintained with current program and education components as well as the quality point. Fire and sanitation inspections remain current. The following violations were observed. Violation Number Comment Rule 601 Refrigerator(s) did not maintain a temperature of 45 degrees F. or below. The refrigerator in the infant room registered at 49 degrees. 15A NCAC 18A .2806(j)(2) 618 Diaper changing surfaces were not kept free of storage. A child's shoes and an ice pack was stored on the diaper changing surface in space 2. 15A NCAC 18A .2819(b) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. A staff member hired 7/29/25 has not received at least 16 hours of orientation. .1101(a) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before October 14, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: April Lester, Child Care Consultant 12948 Wilmington, NC 28405 April.Lester@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance: In space 2, a child's shoes and an ice pack were stored on the diaper changing table. Today we discussed the importance of keeping this area clean and free of storing items to reduce the risk of contamination. All foods, including infant bottles, must be stored in a refrigerator that maintains a temperature of 45 degrees or below. Today you and your infant staff stated that there has been an on-going concern with the refrigerator in space 6 staying cold enough. A work order was placed approximately 3 weeks ago, a maintenance man serviced the refrigerator and it worked momentarily; however, it has not been consistent with keeping a temperature below 45 degrees. Today I suggested you move the bottles to the kitchen until the refrigerator can be permanently fixed or replaced, which you did. Each employee who is expected to have contact with children shall receive six clock hours of training in required topic areas within the first two weeks of employment and 16 hours of on-site orientation within the first six weeks of employment. A list of approved orientation topics and a documentation log along with required timelines can be found on the divisions website at https://ncchildcare.ncdhhs.gov/ under the provider documents tab. Reminders: There is an electrical outlet in space 6 that is loose and needs to be repaired. An incident log should be completed any time an incident report is completed. This log should include the name of the child, the date of the incident, the date the incident report was submitted to the Division, if applicable, and the name of the staff member who complete the incident report. An incident log must be cumulative, maintained in a separate file, and be available for review by a representative of the Division. This log shall be completed on a form provided by the Division. There were some inconsistencies and some confusion on when incident reports must be added to the incident log. As discussed today, all incident reports must be logged regardless of if the child seeks medical attention or not. Child Care Rule 10A NCAC 09 .0901(j) GENERAL NUTRITION REQUIREMENTS states that staff shall role model appropriate eating behaviors by consuming only food or beverages that meet the nutritional requirements specified in this Rule in the presence of children in care. Fast Food or coffee drinks that staff might consume do not follow these requirements and should not be consumed in the classroom or in the presence of children. CLEAN CLASSROOMS FOR CAROLINA KIDS - Your facility’s status, according to the Clean Classrooms for Carolina Kids website, shows the following: • Water Testing-Completed in October 2023. • Lead-Based Paint- June 2025 - exempt • Asbestos- June 2025 - exempt Ensure you keep all paperwork that you receive regarding this matter, and it may be requested to verify compliance. Use this link to view test results/status: https://www.cleanwaterforuskids.org/en/carolina/ As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. Be reminded that you have five (5) business days from the date of hire/termination to add/remove staff from the portal. Stay up to date with the Division of Child Development and Early Education by visiting www.ncchildcare.ncdhhs.gov. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. Click on the “What’s New” tab for important updates impacting child care in North Carolina. Rated License: The “hold harmless” state of rated license reassessments has ended and the new Quality Rating Improvement System standards are forthcoming. This means that you will not be required to have a reassessment according to the timelines discussed previously; however, you may request one voluntarily. Today I encouraged you to review information on our website under the QRIS Modernization Plan. North Carolina Rated License Assessment Project (NCRLAP): As of February 1, 2025, the new and improved Environment Rating Scales – Third Additions will be implemented. Today we discussed the purchase of the new tools, training opportunities, and the NCRLAP website. Please visit www.ncrlap.org for more information and start training your staff now on this new tool! Outreach assessments on the new tools are available now. At the completion of the visit, this visit summary was reviewed, signed, and left with you. Contact me at April Lester, Child Care Consultant, 910-824-0954, april.lester@dhhs.nc.gov if you have questions and/or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1102 · Violation

Name of Operation: Childcare Network #84 Facility ID: 10000314 Consultant: JENNIFER GARNER Operation Type: Center Case Number: Visit Date: 4/15/2025 Number Present: 79 Completed Date: 4/15/2025 Age: From 0 To 5 Total Minutes: 225 Time In: 09:00 AM Time Out: 12:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of my visit was to monitor compliance with applicable child care requirements pertinent to this visit type. This program currently operates under a Provisional license issued January 9, 2025 and is valid until July 9, 2025. Restrictions on the permit include a first shift capacity of 109 children ages 0 to 12 years old; meeting enhanced space and ratios. Restrictions were in compliance today. According to the North Carolina Secretary of State website, your corporation Child Development Schools North Carolina, LLC is current and active. Facility administrator Jamell Whitted was present and available for consultation. A superior sanitation inspection with 12 demerits was earned September 10, 2024. A fire inspection was completed March 14, 2025; the facility was approved for daytime care only. Prior to the visit, the facility had an eighteen-month compliance history score of 93%. Six indoor and four outdoor spaces are approved for use by children; all spaces are in use. Children present in space 1, space 3 and space 5 were observed during group time. Two volunteers from the Love Project were also present in space 1. During group time children were chased by a bear and moved like elephants. Children enrolled in space 2 were observed outside on a fenced in playground. Children were running, climbing and sliding. Toddlers enrolled and present in space 4 were observed during free play in their classroom and as they transitioned to the playground. Staff moved about the spaces interacting with children, providing positive guidance as children explored the spaces and materials. In space 6, two infants were asleep in cribs. Safe sleep documentation was current and appeared to be completed in real time. A caregiver was on the floor feeding an infant and talking to an awake non-mobile infant. Another caregiver was actively engaged in play with the remaining awake infants. Informal conversations between children and staff were observed. Lunch scheduled for today consisted of chicken and rice, peas, diced peaches and milk. Required health and safety trainings as outlined in Child Care Rule 10A NCAC 09 .1102 were monitored today. NC Pre-K Site Monitoring Space #1 is operated as an NC Pre-K classroom. The NC Pre-K requirements in Section .3000 of the Child Care Rules were monitored for compliance today. Staff-child ratios and maximum group sizes required were verified in compliance. Children in this program attend from 8:00 A.M. to 2:30 P.M., meeting the instructional day requirement of 6.5 hours. This NC Pre-K program uses Creative Curriculum, DIAL 4 Developmental screening, and Teaching Strategies Gold for their ongoing assessments. The substitute lead teacher has completed developmental screenings. Evidence of on-going assessments was observed on the Teaching Strategies GOLD app. NC Pre-K staff information was verified in the NC Pre-K Plan, and all staff members meet requirements for qualifications or have been approved as substitutes by the contracting agency. The Clean Classrooms for Carolina Kids website reflected the following information about your center’s required three-year water testing, lead paint testing, and asbestos testing: Three-year Water Testing was completed October 4, 2023. The Lead Paint Testing and Asbestos Testing section reflect the application process needs to be completed. The following violations were observed. Child Care programs are expected to always achieve and maintain compliance with child care rules, and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The following violations were observed today and must be corrected immediately: Violation Number Comment Rule 468 When three year old children and older were in care, the materials and equipment in the activity area was not in sufficient quantity to allow at least three children to use the area regardless of whether the children choose the same or different activities. In space 3 and space 5, the language activity area lacked materials in sufficient quantity to allow at least three children to use the area regardless of whether the children choose the same or different activities. .0510(d)(1) 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. Bottles brought from home for two children were not labeled with the child's name and the current date. 15A NCAC 18A .2804(d) 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. In space 1, paint and sheetrock is missing in a section of the windowsill. In space 5, copious amounts of no longer in use staples were observed on the walls throughout the classroom. Paint was missing from the back wall, adjacent to the playground, in several places exposing the sheetrock underneath. 15A NCAC 18A .2825(a) A compliance letter including detailed information about how all violations have been corrected must be received by April 25, 2025. Include any supporting documentation with your response (if applicable). Your letter will be used as verification that violations have been corrected and compliance is maintained; your written response is considered a legal document so must be accurate and truthful. If you email the compliance letter, it must be sent using the email address registered with DCDEE and include your facility name and ID number. If sufficient information is not received by the due date, a follow-up visit will be conducted. Technical Assistance: Bottles: Each morning before placing bottles in the classroom refrigerator ensure they are labeled with the child’s name and the current date. If they are not labeled, ask parents label them prior to leaving. Activities: The materials and equipment in an activity area shall be in sufficient quantity to allow at least three children to use the area regardless of whether the children choose the same or different activities; For example in language you may have books, flannel boards with flannel board stories and puppets. Walls: Repair walls as you observe missing paint or sheetrock. Allowing the area to go unrepaired leads to further damage. Today we discussed alternative methods of attaching displays to the walls that will hopefully result in less wall damage. We discussed double sided tape, magnetic paint, picture frames and display boards. Reminders: The wood under the Astroturf on the playground used by the infants and toddlers has rotted and a violation was cited December 18, 2024. You have received an estimate to remove the rotted wood and Astroturf and submitted it to your corporate office. When you submit your compliance letter, include a date this will be completed by within the next 30 days. If the work is not completed within 30 days, another violation will be cited. You are not currently allowing children to use the area however children are continuing to use the playground. Make the area inaccessible until it is removed. Staff must model appropriate nutritional habits. Ensure staff do not consume or store in view of children items that have little to no nutritional value such as Starbucks canned drinks. According to the Clean Classrooms for Carolina Kids program you have not completed your enrollment for lead and asbestos hazards in building infrastructure. Please see steps below: 1. Sign Up – Pre-enrollment webinars are available at cleanwaterforUSkids.org/carolina or paste https://bit.ly/3CK-webinar into your web browser to see available dates and times for the next month. 2. Enroll – At www.cleanwaterforUSkids.org/carolina using the PIN and complete the enrollment surveys for three program sections: 1) lead in water, 2) lead-based paint, and 3) asbestos. 3. Evaluate Hazards - The program will ship your facility a water sample kit and may coordinate an on-site visit by a professional to assess for lead-based paint and asbestos hazards, if needed. 4. Receive Results – Receive your results, recommendations, and water mitigation support, if needed. 5. Request Reimbursement - If you choose to conduct lead-based paint or asbestos mitigation, you can request reimbursement from NC DHHS. Visit the web site at: https://www.ncdhhs.gov/divisions/public-health/asbestos-and-lead-based-paint-reimbursement-program-arpa Provider Portal for ABCMS (the criminal records check database): As stated in G.S. 110-90.2 & .2703(r), child care operators are to notify the Division of any new child care providers working who were hired within five business days. You will need to complete the Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS on an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. Should you need assistance with the portal or the training, please contact the Criminal Background Check Unit at (919) 814-6401and someone will assist you. Rated License: As discussed today, the “hold harmless” state of three-year reassessments was extended to allow time for new rules determining how stars are earned to be written and implemented. This means a reassessment will not be conducted according to the timelines previously discussed, however you may request one voluntarily at any time. New rules are expected to include different pathways towards earning stars, so I urge you to review any information shared to prepare for the changes. Communications will be sent via email directly from DCDEE, and I will continue to keep you informed. Rated License Information: You can find the most current information on our website under the QRIS modernization section QRIS Modernization. The ECERS-3, ITERS-3, and FCCERS-3—also known as the "3s"—will now be used for DCDEE environment rating scale assessments. These third editions come with a spiral binding at the top, replacing the current revised editions. Visit the NCRLAP’s website for more information about updated resources, credit hour trainings, and outreach assessment opportunities to help you become familiar with these tools. Administrative Action: Your Provisional License and Administrative Action are posted on the parent board. A Corrective Action Plan (CAP) is required and includes two stipulations. Summary of the Review of the Corrective Action Plan and updates were provided as followed: Stipulation #1: The child care operator shall maintain compliance at all times with all applicable child care requirements, including but not limited to, North Carolina General Statute § 110-91(1)(4) regarding approved inspections for child care facilities. This will be monitored during all monitoring visits. A superior sanitation inspections with 12 demerits was earned September 10, 2024. An approved fire inspection was completed March 14, 2025; the facility was approved for daytime care only. An approved building inspection was received March 4, 2025. Item #27 regarding plumbing capacity was not answered. During today’s visit, I emailed Randal Gray, Town of Leland Building Inspector requesting the plumbing capacity. The facility has 8 toilets for use by children and 1 dedicated staff bathroom. April 9, 2025, I received an email from Daniel Knoch, Chief Building Official with the Town of Leland that stated: “Plumbing fixture counts are only performed by us on new construction unless a change of occupancy occurs that subjects a building to higher bathroom fixture counts than previously approved. If a building is compliant with the edition of code it was permitted under, it remains compliant per NC Building Code (except for additions or alterations increasing occupant loads or change of occupancy as noted above). “ Stipulation #2 requires Prior to the expiration of the Provisional License, Jamell Whitted, administrator, shall submit an approved building inspection to Jennifer Garner, Lead Child Care Consultant, P.O. Box 2234, Shallotte, NC 28470, telephone number 910-824-1447, email Jennifer.j.garner@dhhs.nc.gov. An approved building inspection was completed March 4, 2025, and received by me April 9, 2025. All stipulations are now complete. I will be submitting a closure letter to my supervisor for processing. Documentation was completed and reviewed on site, printed and signed. Remember it is your responsibility to comply with all child care rules and requirements at all times. Contact me at Jennifer.j.garner@dhhs.nc.gov at (910)824-1447 with any questions or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: Childcare Network #84 Facility ID: 10000314 Consultant: JENNIFER GARNER Operation Type: Center Case Number: Visit Date: 4/15/2025 Number Present: 79 Completed Date: 4/15/2025 Age: From 0 To 5 Total Minutes: 225 Time In: 09:00 AM Time Out: 12:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of my visit was to monitor compliance with applicable child care requirements pertinent to this visit type. This program currently operates under a Provisional license issued January 9, 2025 and is valid until July 9, 2025. Restrictions on the permit include a first shift capacity of 109 children ages 0 to 12 years old; meeting enhanced space and ratios. Restrictions were in compliance today. According to the North Carolina Secretary of State website, your corporation Child Development Schools North Carolina, LLC is current and active. Facility administrator Jamell Whitted was present and available for consultation. A superior sanitation inspection with 12 demerits was earned September 10, 2024. A fire inspection was completed March 14, 2025; the facility was approved for daytime care only. Prior to the visit, the facility had an eighteen-month compliance history score of 93%. Six indoor and four outdoor spaces are approved for use by children; all spaces are in use. Children present in space 1, space 3 and space 5 were observed during group time. Two volunteers from the Love Project were also present in space 1. During group time children were chased by a bear and moved like elephants. Children enrolled in space 2 were observed outside on a fenced in playground. Children were running, climbing and sliding. Toddlers enrolled and present in space 4 were observed during free play in their classroom and as they transitioned to the playground. Staff moved about the spaces interacting with children, providing positive guidance as children explored the spaces and materials. In space 6, two infants were asleep in cribs. Safe sleep documentation was current and appeared to be completed in real time. A caregiver was on the floor feeding an infant and talking to an awake non-mobile infant. Another caregiver was actively engaged in play with the remaining awake infants. Informal conversations between children and staff were observed. Lunch scheduled for today consisted of chicken and rice, peas, diced peaches and milk. Required health and safety trainings as outlined in Child Care Rule 10A NCAC 09 .1102 were monitored today. NC Pre-K Site Monitoring Space #1 is operated as an NC Pre-K classroom. The NC Pre-K requirements in Section .3000 of the Child Care Rules were monitored for compliance today. Staff-child ratios and maximum group sizes required were verified in compliance. Children in this program attend from 8:00 A.M. to 2:30 P.M., meeting the instructional day requirement of 6.5 hours. This NC Pre-K program uses Creative Curriculum, DIAL 4 Developmental screening, and Teaching Strategies Gold for their ongoing assessments. The substitute lead teacher has completed developmental screenings. Evidence of on-going assessments was observed on the Teaching Strategies GOLD app. NC Pre-K staff information was verified in the NC Pre-K Plan, and all staff members meet requirements for qualifications or have been approved as substitutes by the contracting agency. The Clean Classrooms for Carolina Kids website reflected the following information about your center’s required three-year water testing, lead paint testing, and asbestos testing: Three-year Water Testing was completed October 4, 2023. The Lead Paint Testing and Asbestos Testing section reflect the application process needs to be completed. The following violations were observed. Child Care programs are expected to always achieve and maintain compliance with child care rules, and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The following violations were observed today and must be corrected immediately: Violation Number Comment Rule 468 When three year old children and older were in care, the materials and equipment in the activity area was not in sufficient quantity to allow at least three children to use the area regardless of whether the children choose the same or different activities. In space 3 and space 5, the language activity area lacked materials in sufficient quantity to allow at least three children to use the area regardless of whether the children choose the same or different activities. .0510(d)(1) 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. Bottles brought from home for two children were not labeled with the child's name and the current date. 15A NCAC 18A .2804(d) 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. In space 1, paint and sheetrock is missing in a section of the windowsill. In space 5, copious amounts of no longer in use staples were observed on the walls throughout the classroom. Paint was missing from the back wall, adjacent to the playground, in several places exposing the sheetrock underneath. 15A NCAC 18A .2825(a) A compliance letter including detailed information about how all violations have been corrected must be received by April 25, 2025. Include any supporting documentation with your response (if applicable). Your letter will be used as verification that violations have been corrected and compliance is maintained; your written response is considered a legal document so must be accurate and truthful. If you email the compliance letter, it must be sent using the email address registered with DCDEE and include your facility name and ID number. If sufficient information is not received by the due date, a follow-up visit will be conducted. Technical Assistance: Bottles: Each morning before placing bottles in the classroom refrigerator ensure they are labeled with the child’s name and the current date. If they are not labeled, ask parents label them prior to leaving. Activities: The materials and equipment in an activity area shall be in sufficient quantity to allow at least three children to use the area regardless of whether the children choose the same or different activities; For example in language you may have books, flannel boards with flannel board stories and puppets. Walls: Repair walls as you observe missing paint or sheetrock. Allowing the area to go unrepaired leads to further damage. Today we discussed alternative methods of attaching displays to the walls that will hopefully result in less wall damage. We discussed double sided tape, magnetic paint, picture frames and display boards. Reminders: The wood under the Astroturf on the playground used by the infants and toddlers has rotted and a violation was cited December 18, 2024. You have received an estimate to remove the rotted wood and Astroturf and submitted it to your corporate office. When you submit your compliance letter, include a date this will be completed by within the next 30 days. If the work is not completed within 30 days, another violation will be cited. You are not currently allowing children to use the area however children are continuing to use the playground. Make the area inaccessible until it is removed. Staff must model appropriate nutritional habits. Ensure staff do not consume or store in view of children items that have little to no nutritional value such as Starbucks canned drinks. According to the Clean Classrooms for Carolina Kids program you have not completed your enrollment for lead and asbestos hazards in building infrastructure. Please see steps below: 1. Sign Up – Pre-enrollment webinars are available at cleanwaterforUSkids.org/carolina or paste https://bit.ly/3CK-webinar into your web browser to see available dates and times for the next month. 2. Enroll – At www.cleanwaterforUSkids.org/carolina using the PIN and complete the enrollment surveys for three program sections: 1) lead in water, 2) lead-based paint, and 3) asbestos. 3. Evaluate Hazards - The program will ship your facility a water sample kit and may coordinate an on-site visit by a professional to assess for lead-based paint and asbestos hazards, if needed. 4. Receive Results – Receive your results, recommendations, and water mitigation support, if needed. 5. Request Reimbursement - If you choose to conduct lead-based paint or asbestos mitigation, you can request reimbursement from NC DHHS. Visit the web site at: https://www.ncdhhs.gov/divisions/public-health/asbestos-and-lead-based-paint-reimbursement-program-arpa Provider Portal for ABCMS (the criminal records check database): As stated in G.S. 110-90.2 & .2703(r), child care operators are to notify the Division of any new child care providers working who were hired within five business days. You will need to complete the Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS on an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. Should you need assistance with the portal or the training, please contact the Criminal Background Check Unit at (919) 814-6401and someone will assist you. Rated License: As discussed today, the “hold harmless” state of three-year reassessments was extended to allow time for new rules determining how stars are earned to be written and implemented. This means a reassessment will not be conducted according to the timelines previously discussed, however you may request one voluntarily at any time. New rules are expected to include different pathways towards earning stars, so I urge you to review any information shared to prepare for the changes. Communications will be sent via email directly from DCDEE, and I will continue to keep you informed. Rated License Information: You can find the most current information on our website under the QRIS modernization section QRIS Modernization. The ECERS-3, ITERS-3, and FCCERS-3—also known as the "3s"—will now be used for DCDEE environment rating scale assessments. These third editions come with a spiral binding at the top, replacing the current revised editions. Visit the NCRLAP’s website for more information about updated resources, credit hour trainings, and outreach assessment opportunities to help you become familiar with these tools. Administrative Action: Your Provisional License and Administrative Action are posted on the parent board. A Corrective Action Plan (CAP) is required and includes two stipulations. Summary of the Review of the Corrective Action Plan and updates were provided as followed: Stipulation #1: The child care operator shall maintain compliance at all times with all applicable child care requirements, including but not limited to, North Carolina General Statute § 110-91(1)(4) regarding approved inspections for child care facilities. This will be monitored during all monitoring visits. A superior sanitation inspections with 12 demerits was earned September 10, 2024. An approved fire inspection was completed March 14, 2025; the facility was approved for daytime care only. An approved building inspection was received March 4, 2025. Item #27 regarding plumbing capacity was not answered. During today’s visit, I emailed Randal Gray, Town of Leland Building Inspector requesting the plumbing capacity. The facility has 8 toilets for use by children and 1 dedicated staff bathroom. April 9, 2025, I received an email from Daniel Knoch, Chief Building Official with the Town of Leland that stated: “Plumbing fixture counts are only performed by us on new construction unless a change of occupancy occurs that subjects a building to higher bathroom fixture counts than previously approved. If a building is compliant with the edition of code it was permitted under, it remains compliant per NC Building Code (except for additions or alterations increasing occupant loads or change of occupancy as noted above). “ Stipulation #2 requires Prior to the expiration of the Provisional License, Jamell Whitted, administrator, shall submit an approved building inspection to Jennifer Garner, Lead Child Care Consultant, P.O. Box 2234, Shallotte, NC 28470, telephone number 910-824-1447, email Jennifer.j.garner@dhhs.nc.gov. An approved building inspection was completed March 4, 2025, and received by me April 9, 2025. All stipulations are now complete. I will be submitting a closure letter to my supervisor for processing. Documentation was completed and reviewed on site, printed and signed. Remember it is your responsibility to comply with all child care rules and requirements at all times. Contact me at Jennifer.j.garner@dhhs.nc.gov at (910)824-1447 with any questions or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: Childcare Network #84 Facility ID: 10000314 Consultant: JENNIFER GARNER Operation Type: Center Case Number: Visit Date: 4/15/2025 Number Present: 79 Completed Date: 4/15/2025 Age: From 0 To 5 Total Minutes: 225 Time In: 09:00 AM Time Out: 12:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of my visit was to monitor compliance with applicable child care requirements pertinent to this visit type. This program currently operates under a Provisional license issued January 9, 2025 and is valid until July 9, 2025. Restrictions on the permit include a first shift capacity of 109 children ages 0 to 12 years old; meeting enhanced space and ratios. Restrictions were in compliance today. According to the North Carolina Secretary of State website, your corporation Child Development Schools North Carolina, LLC is current and active. Facility administrator Jamell Whitted was present and available for consultation. A superior sanitation inspection with 12 demerits was earned September 10, 2024. A fire inspection was completed March 14, 2025; the facility was approved for daytime care only. Prior to the visit, the facility had an eighteen-month compliance history score of 93%. Six indoor and four outdoor spaces are approved for use by children; all spaces are in use. Children present in space 1, space 3 and space 5 were observed during group time. Two volunteers from the Love Project were also present in space 1. During group time children were chased by a bear and moved like elephants. Children enrolled in space 2 were observed outside on a fenced in playground. Children were running, climbing and sliding. Toddlers enrolled and present in space 4 were observed during free play in their classroom and as they transitioned to the playground. Staff moved about the spaces interacting with children, providing positive guidance as children explored the spaces and materials. In space 6, two infants were asleep in cribs. Safe sleep documentation was current and appeared to be completed in real time. A caregiver was on the floor feeding an infant and talking to an awake non-mobile infant. Another caregiver was actively engaged in play with the remaining awake infants. Informal conversations between children and staff were observed. Lunch scheduled for today consisted of chicken and rice, peas, diced peaches and milk. Required health and safety trainings as outlined in Child Care Rule 10A NCAC 09 .1102 were monitored today. NC Pre-K Site Monitoring Space #1 is operated as an NC Pre-K classroom. The NC Pre-K requirements in Section .3000 of the Child Care Rules were monitored for compliance today. Staff-child ratios and maximum group sizes required were verified in compliance. Children in this program attend from 8:00 A.M. to 2:30 P.M., meeting the instructional day requirement of 6.5 hours. This NC Pre-K program uses Creative Curriculum, DIAL 4 Developmental screening, and Teaching Strategies Gold for their ongoing assessments. The substitute lead teacher has completed developmental screenings. Evidence of on-going assessments was observed on the Teaching Strategies GOLD app. NC Pre-K staff information was verified in the NC Pre-K Plan, and all staff members meet requirements for qualifications or have been approved as substitutes by the contracting agency. The Clean Classrooms for Carolina Kids website reflected the following information about your center’s required three-year water testing, lead paint testing, and asbestos testing: Three-year Water Testing was completed October 4, 2023. The Lead Paint Testing and Asbestos Testing section reflect the application process needs to be completed. The following violations were observed. Child Care programs are expected to always achieve and maintain compliance with child care rules, and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The following violations were observed today and must be corrected immediately: Violation Number Comment Rule 468 When three year old children and older were in care, the materials and equipment in the activity area was not in sufficient quantity to allow at least three children to use the area regardless of whether the children choose the same or different activities. In space 3 and space 5, the language activity area lacked materials in sufficient quantity to allow at least three children to use the area regardless of whether the children choose the same or different activities. .0510(d)(1) 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. Bottles brought from home for two children were not labeled with the child's name and the current date. 15A NCAC 18A .2804(d) 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. In space 1, paint and sheetrock is missing in a section of the windowsill. In space 5, copious amounts of no longer in use staples were observed on the walls throughout the classroom. Paint was missing from the back wall, adjacent to the playground, in several places exposing the sheetrock underneath. 15A NCAC 18A .2825(a) A compliance letter including detailed information about how all violations have been corrected must be received by April 25, 2025. Include any supporting documentation with your response (if applicable). Your letter will be used as verification that violations have been corrected and compliance is maintained; your written response is considered a legal document so must be accurate and truthful. If you email the compliance letter, it must be sent using the email address registered with DCDEE and include your facility name and ID number. If sufficient information is not received by the due date, a follow-up visit will be conducted. Technical Assistance: Bottles: Each morning before placing bottles in the classroom refrigerator ensure they are labeled with the child’s name and the current date. If they are not labeled, ask parents label them prior to leaving. Activities: The materials and equipment in an activity area shall be in sufficient quantity to allow at least three children to use the area regardless of whether the children choose the same or different activities; For example in language you may have books, flannel boards with flannel board stories and puppets. Walls: Repair walls as you observe missing paint or sheetrock. Allowing the area to go unrepaired leads to further damage. Today we discussed alternative methods of attaching displays to the walls that will hopefully result in less wall damage. We discussed double sided tape, magnetic paint, picture frames and display boards. Reminders: The wood under the Astroturf on the playground used by the infants and toddlers has rotted and a violation was cited December 18, 2024. You have received an estimate to remove the rotted wood and Astroturf and submitted it to your corporate office. When you submit your compliance letter, include a date this will be completed by within the next 30 days. If the work is not completed within 30 days, another violation will be cited. You are not currently allowing children to use the area however children are continuing to use the playground. Make the area inaccessible until it is removed. Staff must model appropriate nutritional habits. Ensure staff do not consume or store in view of children items that have little to no nutritional value such as Starbucks canned drinks. According to the Clean Classrooms for Carolina Kids program you have not completed your enrollment for lead and asbestos hazards in building infrastructure. Please see steps below: 1. Sign Up – Pre-enrollment webinars are available at cleanwaterforUSkids.org/carolina or paste https://bit.ly/3CK-webinar into your web browser to see available dates and times for the next month. 2. Enroll – At www.cleanwaterforUSkids.org/carolina using the PIN and complete the enrollment surveys for three program sections: 1) lead in water, 2) lead-based paint, and 3) asbestos. 3. Evaluate Hazards - The program will ship your facility a water sample kit and may coordinate an on-site visit by a professional to assess for lead-based paint and asbestos hazards, if needed. 4. Receive Results – Receive your results, recommendations, and water mitigation support, if needed. 5. Request Reimbursement - If you choose to conduct lead-based paint or asbestos mitigation, you can request reimbursement from NC DHHS. Visit the web site at: https://www.ncdhhs.gov/divisions/public-health/asbestos-and-lead-based-paint-reimbursement-program-arpa Provider Portal for ABCMS (the criminal records check database): As stated in G.S. 110-90.2 & .2703(r), child care operators are to notify the Division of any new child care providers working who were hired within five business days. You will need to complete the Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS on an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. Should you need assistance with the portal or the training, please contact the Criminal Background Check Unit at (919) 814-6401and someone will assist you. Rated License: As discussed today, the “hold harmless” state of three-year reassessments was extended to allow time for new rules determining how stars are earned to be written and implemented. This means a reassessment will not be conducted according to the timelines previously discussed, however you may request one voluntarily at any time. New rules are expected to include different pathways towards earning stars, so I urge you to review any information shared to prepare for the changes. Communications will be sent via email directly from DCDEE, and I will continue to keep you informed. Rated License Information: You can find the most current information on our website under the QRIS modernization section QRIS Modernization. The ECERS-3, ITERS-3, and FCCERS-3—also known as the "3s"—will now be used for DCDEE environment rating scale assessments. These third editions come with a spiral binding at the top, replacing the current revised editions. Visit the NCRLAP’s website for more information about updated resources, credit hour trainings, and outreach assessment opportunities to help you become familiar with these tools. Administrative Action: Your Provisional License and Administrative Action are posted on the parent board. A Corrective Action Plan (CAP) is required and includes two stipulations. Summary of the Review of the Corrective Action Plan and updates were provided as followed: Stipulation #1: The child care operator shall maintain compliance at all times with all applicable child care requirements, including but not limited to, North Carolina General Statute § 110-91(1)(4) regarding approved inspections for child care facilities. This will be monitored during all monitoring visits. A superior sanitation inspections with 12 demerits was earned September 10, 2024. An approved fire inspection was completed March 14, 2025; the facility was approved for daytime care only. An approved building inspection was received March 4, 2025. Item #27 regarding plumbing capacity was not answered. During today’s visit, I emailed Randal Gray, Town of Leland Building Inspector requesting the plumbing capacity. The facility has 8 toilets for use by children and 1 dedicated staff bathroom. April 9, 2025, I received an email from Daniel Knoch, Chief Building Official with the Town of Leland that stated: “Plumbing fixture counts are only performed by us on new construction unless a change of occupancy occurs that subjects a building to higher bathroom fixture counts than previously approved. If a building is compliant with the edition of code it was permitted under, it remains compliant per NC Building Code (except for additions or alterations increasing occupant loads or change of occupancy as noted above). “ Stipulation #2 requires Prior to the expiration of the Provisional License, Jamell Whitted, administrator, shall submit an approved building inspection to Jennifer Garner, Lead Child Care Consultant, P.O. Box 2234, Shallotte, NC 28470, telephone number 910-824-1447, email Jennifer.j.garner@dhhs.nc.gov. An approved building inspection was completed March 4, 2025, and received by me April 9, 2025. All stipulations are now complete. I will be submitting a closure letter to my supervisor for processing. Documentation was completed and reviewed on site, printed and signed. Remember it is your responsibility to comply with all child care rules and requirements at all times. Contact me at Jennifer.j.garner@dhhs.nc.gov at (910)824-1447 with any questions or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: Childcare Network #84 Facility ID: 10000314 Consultant: JENNIFER GARNER Operation Type: Center Case Number: 0325-050L Visit Date: 3/10/2025 Number Present: 73 Completed Date: 3/10/2025 Age: From 0 To 11 Total Minutes: 195 Time In: 12:00 PM Time Out: 03:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to obtain information regarding alleged violations of child care requirements. The allegations are as follows: (1) there is a concern that children are not adequately supervised; (2) there is a concern that children are not treated in a nurturing and caring manner. The facility's Provisional license issued January 9, 2025 and is valid until July 9, 2025. Restrictions on the permit include a first shift capacity of 109 children ages 0 to 12 years old; meeting enhanced space and ratios. Restrictions were in compliance today. According to the North Carolina Secretary of State website, your corporation Child Development Schools North Carolina, LLC is current and active. Facility administrator Jamell Whitted was present and available for consultation. Prior to the visit, the facility had an eighteen-month compliance history score of 94%. Six indoor spaces and four outdoor spaces are approved for use by children. A walk-through of the facility was completed today, all indoor spaces were monitored. Due to the rain, outdoor spaces were not monitored. In spaces for infants and toddlers, materials were kept in identifiable grouping including books, blocks, dolls, pretend play materials, musical toys, sensory toys and fine motor toys. An open area that allows freedom of movement was available, both indoors and outdoors, for infants and for toddlers, as well as hands-on experiences. All infants were awake. One infant was drinking a bottle in a highchair. All other infants were on the floor playing with various age-appropriate materials. Feeding schedules and safe sleep documentation appeared to be current. All toddlers were observed resting. Each toddler had an individual cot and linens. Staff were sitting on the floor rubbing squirming backs as needed. Spaces for preschool and school age children are arranged into activity areas to include but are not limited to art, blocks, dramatic play, music, cozy, science, manipulatives, writing and language. A variety of age-appropriate learning materials were accessible in each activity area. School age children were not present during today’s visit. All preschool children were observed sleeping/resting on their cots. Staff were positioned about the spaces to ensure visual supervision of all children. School age children were observed during free play. Two children were on their cell phones, three children were writing in the writing center. Once child drew a hippopotamus, cut it out and glued it on a stick making a puppet. Other children were reading books and playing with various manipulatives. Upon arrival the allegations were reviewed with the administrator. The administrator and select classroom staff were interviewed. All staff interviewed were given the opportunity to state their perception of the allegations. Allegation one: There is a concern that children are not adequately supervised. Findings: According to all staff interviewed there have not been any concerns or lapses in supervision. Staff reported they are always within ratio and call the office if they need assistance. Staff reported there has been one biting incident in space 2, the space where two-year-old children are enrolled since January 2025. Staff stated they could not anticipate a biting incident as biting has not been occurring at the facility. Staff immediately addressed the biting incident and rendered appropriate first aid. Staff remined the biter to “use their words” and talked about how their friend was not hurt. All incident reports for January 2025, February 2025 and through March 10, 2025, were reviewed today. Three instances of biting occurred at the facility during this time frame. Based on staff members information and today’s observations, this allegation is unsubstantiated. Allegation two: there is a concern that children are not treated in a nurturing and caring manner. Findings: According to the reporter, “staff talk any kind of kids and grab children”. Staff reported they have not witnessed any staff member speak unkindly to a child nor be rough with children. Staff stated if they heard another staff being unkind they would report it to the administration. If they saw another staff being rough with children they would address it and report it to administration. Based on staff members information and today’s observations, this allegation is unsubstantiated. Violation Number Comment Rule 539 When screen time was provided to school-aged children, it was not offered as a free-choice activity; not used to meet a developmental goal; was not limited to 30 minutes per day and no more than a total of two and a half hours per week, per child; and/or was not documented on a cumulative log or the activity plan that is available for review. School age children present in space 1 were allowed to use their cell phones freely with no time constraints nor was use logged on a cumulative log. .2508(e)(1-5) Violations were not observed today regarding the allegations. A violation was cited regarding screen time. A compliance letter including detailed information about how all violations have been corrected must be received by March 14, 2025. Include any supporting documentation with your response (if applicable). Your letter will be used as verification that violations have been corrected and compliance is maintained; your written response is considered a legal document so must be accurate and truthful. If you email the compliance letter, it must be sent using the email address registered with DCDEE and include your facility name and ID number. If sufficient information is not received by the due date, a follow-up visit will be conducted. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. It is your responsibility to ensure you meet all applicable requirements at all times. Documentation was completed and reviewed on site, printed and signed. Contact your me at jennifer.j.garner@dhhs.nc.gov or (910) 824-1447 with any questions or concerns. Technical assistance was provided today regarding children’s use of personal cell phones while they are at your program. As discussed, when screen time is offered on any visual device, it must be used to stimulate a developmental domain in accordance with the North Carolina Foundations for Early Learning and Development (NCFELD), limited to a maximum of 30 minutes per day and no more than a total of two and a half hours per week per child, and documented on a cumulative log or activity plan available for review by the Division. When needed to complete homework assignments, however, school age children may exceed 30 minutes per day of screen time. Administrative Action Discussion Your Provisional License and Administrative Action are posted on the parent board. A Corrective Action Plan (CAP) is required and includes two stipulations. Summary of the Review of the Corrective Action Plan and updates were provided as followed: Stipulation #1: The child care operator shall maintain compliance at all times with all applicable child care requirements, including but not limited to, North Carolina General Statute § 110-91(1)(4) regarding approved inspections for child care facilities. This will be monitored during all monitoring visits. Stipulation #2 requires Prior to the expiration of the Provisional License, Jamell Whitted, administrator, shall submit an approved building inspection to Jennifer Garner, Lead Child Care Consultant, P.O. Box 2234, Shallotte, NC 28470, telephone number 910-824-1447, email Jennifer.j.garner@dhhs.nc.gov. A fire inspection has been requested for this week and they facility has been told the building inspection will be within the week once a final fire inspection has been completed. Once all stipulations in the CAP are complete, a closure letter will be mailed to you. Reminders: Unannounced visits will be conducted every 4-6 weeks until all requirements for the CAP have been completed. During these visits, noncompliance with child care requirements as related to the Administrative Action may result in a more stringent action. Child care licensing requirements are established to ensure a safe and healthy child care environment. Therefore, it is important for you to be knowledgeable of all of the licensing requirements that apply to your type of program. It is your responsibility to maintain compliance with all of the applicable laws and rules at all times. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0601 · Violation

Name of Operation: Childcare Network #84 Facility ID: 10000314 Consultant: JENNIFER GARNER Operation Type: Center Case Number: Visit Date: 12/18/2024 Number Present: 63 Completed Date: 12/18/2024 Age: From 0 To 5 Total Minutes: 140 Time In: 08:50 AM Time Out: 11:10 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of my visit was to monitor compliance with applicable child care requirements pertinent to this visit type. This program currently operates under a Provisional license issued July 9, 2024 and is valid until January 9, 2025. Restrictions on the permit include a first shift capacity of 109 children ages 0 to 12 years old; meeting enhanced space and ratios. Restrictions were in compliance today. According to the North Carolina Secretary of State website, your corporation Child Development Schools North Carolina, LLC is current and active. Facility administrator Jamell Whitted was present and available for consultation. Child Care Consultant, April Lester, assisted with the visit today. This is the first annual compliance visit since the program went through a change of ownership on January 8, 2024. A superior sanitation inspection with 12 demerits was earned September 10, 2024, and a fire inspection was conducted February 8, 2024; the facility was approved for daytime care only. Prior to the visit, the facility had an eighteen-month compliance history score of 95. Six indoor and four outdoor spaces are approved for use by children; all spaces are in use. Infants in Space 6 were observed in free play activities. Safe sleep practices including documentation were monitored and in compliance today. Children one year of age in Space 4, children two years of age in space 2, children three years of age, in space 5, and children 4 years of age in space 3 all engaged in free play with age appropriate materials. Children enrolled in NC Pre K in space 1 finished eating breakfast, washed their hands, and gathered on the carpet for circle time. Adequate hand washing was observed after breakfast, upon arrival to the programs, and after diapering routines. Informal conversations between children and staff were observed. Lunch scheduled for today consisted whole grain cheese pizza, diced carrots, mixed fruit, and milk. Required health and safety trainings as outlined in Child Care Rule 10A NCAC 09 .1102 were monitored today. NC Pre-K Site Monitoring Space #1 is operated as an NC Pre-K classroom. The NC Pre-K requirements in Section .3000 of the Child Care Rules were monitored for compliance today. Staff-child ratios and maximum group sizes required were verified in compliance. Children in this program attend from 8:00 A.M. to 2:30 P.M., meeting the instructional day requirement of 6.5 hours. This NC Pre-K program uses Creative Curriculum, DIAL 4 Developmental screening, and Teaching Strategies Gold for their ongoing assessments. The substitute lead teacher has completed developmental screenings. Evidence of on-going assessments was observed on the Teaching Strategies GOLD app. NC Pre-K staff information was verified in the NC Pre-K Plan, and all staff members meet requirements for qualifications or have been approved as substitutes by the contracting agency. The following violations were observed. Violation Number Comment Rule 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. In space 1, paint had been pulled off of the wall in several places and paint was in poor repair along the windowsill. 15A NCAC 18A .2825(a) 807 A safe indoor and outdoor environment was not provided for the children. On playground 1, the wood underneath the surfacing is rotted and in poor repair. 10A NCAC 09 .0601(a) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. In space 2, diaper cream was not returned to the parent after the course of the treatment. .0803(12) 1043 All staff records, except financial records, were not made available for review. Staff records reviewed today were incomplete. G.S. 110-91( 9) 1834 Application did not have a medical action plan attached for any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services. In space 6, a child with an allergy had an epi-pen, however they did not have a medical action plan. .0801(b) Child Care programs are expected to always achieve and maintain compliance with child care rules, and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The following violations were observed today and must be corrected immediately: A compliance letter including detailed information about how all violations have been corrected must be received by January 1, 2025. Include any supporting documentation with your response (if applicable). Your letter will be used as verification that violations have been corrected and compliance is maintained; your written response is considered a legal document so must be accurate and truthful. If you email the compliance letter, it must be sent using the email address registered with DCDEE and include your facility name and ID number. If sufficient information is not received by the due date, a follow-up visit will be conducted. Technical Assistance: When no longer needed by the child, or when the child withdraws from the program, all medications should be returned to the child’s parent/guardian or disposed of after an attempt to reach parent/guardian within 72 hours of completion of treatment. You must revise your staff files and your Staff and Training Worksheet and ensure you keep it updated as needed. This document should serve as a tracking tool for required paperwork and deadlines and will help you avoid recordkeeping violations in the future if you review it frequently. This will allow you to trust that accurate records are being kept while you focus on other aspects of managing your facility. Staff files will be monitored again at your next Administrative Action Follow-Up visit. The wood under the astroturf on the playground used by the infants and toddlers has rotted. When you step on the astroturf, the wood cracks and gives way. This needs to be replaced immediately and/or removed. For any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services, a medical action plan shall be attached to the application. The medical action plan shall be completed by the child's parent or a health care professional and may include the following: (1) a list of the child's diagnosis or diagnoses including dietary, environmental, and activity considerations that are applicable; (2) contact information for the child's health care professional(s); (3) medications to be administered on a scheduled basis; and (4) medications to be administered on an emergency basis with symptoms, and instructions. This plan is only needed for those children with the previously listed conditions Reminders: G.S. 110 Requires that four of the five activity areas are offered daily: art and other creative play, children's books, blocks and block building, manipulatives, and family living and dramatic play. The fifth activity area must be offered monthly, as well as weekly opportunities for music, sand/water and science. Providers are required to submit an incident report to their assigned child care consultant within 7 calendar days of the incident if medical attention is obtained or received. Submission is required by Child Care Rule 10A NCAC 09.0802(f). NOTE: Medical attention refers to treatment by a health care professional (i.e. doctor, dentist, nurse practitioner, etc.), community clinic, or local health department, and does not refer to first aid provided by facility staff members. NOTE: If a parent decides to take a child to a medical provider for examination or treatment related to the injury, and makes the facility aware of the medical treatment, providers must submit the incident report to their child care consultant within the 7-day period. NOTE: Medical attention would also include a situation where a child attends a previously scheduled health care appointment, and the injury is discussed and/or treated. All incident reports must be added to the incident logs. Be reminded, as caregivers, we are to serve the children’s developmental needs. If a child is tired, they should be provided their mat/cot. If the child is asleep when lunch arrives, do not wake the child for the child to eat, simply have the kitchen hold the child’s plate until he/she wakes. If children are falling asleep in the middle of the day, they are tired and we should be providing them a safe place to rest. When the emergency information forms for the children were printed for the transportation binders, the ink was running low. This has made these forms hard to read. You must reprint these forms for your transportation binders. Staff and children need to be reminded that eating and drinking on the bus is not permitted. Rated License: The “hold harmless” state of rated license reassessments has been extended until the new Quality Rating Improvement System standards are put in place. This means that you will not be required to have a reassessment according to the timelines discussed previously; however, you may request one voluntarily. Today I encouraged you to review information about the new standards as it becomes available and to plan on training your staff on the new assessment tools if you are interested in Environment Rating Scales assessments. I will share more information as I am able. North Carolina Rated License Assessment Project (NCRLAP): Starting February 1, 2025, the new and improved Environment Rating Scales – Third Additions will be implemented. Today we discussed the purchase of the new tools, training opportunities, and the NCRLAP website. Please visit www.ncrlap.org for more information and start training your staff now on this new tool! Outreach assessments on the new tools are available now. Administrative Action: Your Provisional License and Administrative Action are posted on the parent board. A Corrective Action Plan (CAP) is required and includes two stipulations. Summary of the Review of the Corrective Action Plan and updates were provided as followed: Stipulation #1: The child care operator shall maintain compliance at all times with all applicable child care requirements, including but not limited to, North Carolina General Statute § 110-91(1)(4) regarding approved inspections for child care facilities. This will be monitored during all monitoring visits. Stipulation #2 requires Prior to the expiration of the Provisional License, Jamell Whitted, administrator, shall submit an approved building inspection to Jennifer Garner, Lead Child Care Consultant, P.O. Box 2234, Shallotte, NC 28470, telephone number 910-824-1447, email Jennifer.j.garner@dhhs.nc.gov. An extension is being processed for your Provisional License for an additional six months as you have not received an approved building inspection. Once all stipulations in the CAP are complete, a closure letter will be mailed to you. Reminders: Unannounced visits will be conducted every 4-6 weeks until all requirements for the CAP have been completed. During these visits, noncompliance with child care requirements as related to the Administrative Action may result in a more stringent action. Child care licensing requirements are established to ensure a safe and healthy child care environment. Therefore, it is important for you to be knowledgeable of all of the licensing requirements that apply to your type of program. It is your responsibility to maintain compliance with all of the applicable laws and rules at all times. The registration for your bus expires this month and needs to be renewed prior to it’s expiration date. Documentation was completed and reviewed on site, printed and signed. Remember it is your responsibility to comply with all child care rules and requirements at all times. Contact me at Jennifer.j.garner@dhhs.nc.gov at (910)824-1447 with any questions or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1102 · Violation

Name of Operation: Childcare Network #84 Facility ID: 10000314 Consultant: JENNIFER GARNER Operation Type: Center Case Number: Visit Date: 12/18/2024 Number Present: 63 Completed Date: 12/18/2024 Age: From 0 To 5 Total Minutes: 140 Time In: 08:50 AM Time Out: 11:10 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of my visit was to monitor compliance with applicable child care requirements pertinent to this visit type. This program currently operates under a Provisional license issued July 9, 2024 and is valid until January 9, 2025. Restrictions on the permit include a first shift capacity of 109 children ages 0 to 12 years old; meeting enhanced space and ratios. Restrictions were in compliance today. According to the North Carolina Secretary of State website, your corporation Child Development Schools North Carolina, LLC is current and active. Facility administrator Jamell Whitted was present and available for consultation. Child Care Consultant, April Lester, assisted with the visit today. This is the first annual compliance visit since the program went through a change of ownership on January 8, 2024. A superior sanitation inspection with 12 demerits was earned September 10, 2024, and a fire inspection was conducted February 8, 2024; the facility was approved for daytime care only. Prior to the visit, the facility had an eighteen-month compliance history score of 95. Six indoor and four outdoor spaces are approved for use by children; all spaces are in use. Infants in Space 6 were observed in free play activities. Safe sleep practices including documentation were monitored and in compliance today. Children one year of age in Space 4, children two years of age in space 2, children three years of age, in space 5, and children 4 years of age in space 3 all engaged in free play with age appropriate materials. Children enrolled in NC Pre K in space 1 finished eating breakfast, washed their hands, and gathered on the carpet for circle time. Adequate hand washing was observed after breakfast, upon arrival to the programs, and after diapering routines. Informal conversations between children and staff were observed. Lunch scheduled for today consisted whole grain cheese pizza, diced carrots, mixed fruit, and milk. Required health and safety trainings as outlined in Child Care Rule 10A NCAC 09 .1102 were monitored today. NC Pre-K Site Monitoring Space #1 is operated as an NC Pre-K classroom. The NC Pre-K requirements in Section .3000 of the Child Care Rules were monitored for compliance today. Staff-child ratios and maximum group sizes required were verified in compliance. Children in this program attend from 8:00 A.M. to 2:30 P.M., meeting the instructional day requirement of 6.5 hours. This NC Pre-K program uses Creative Curriculum, DIAL 4 Developmental screening, and Teaching Strategies Gold for their ongoing assessments. The substitute lead teacher has completed developmental screenings. Evidence of on-going assessments was observed on the Teaching Strategies GOLD app. NC Pre-K staff information was verified in the NC Pre-K Plan, and all staff members meet requirements for qualifications or have been approved as substitutes by the contracting agency. The following violations were observed. Violation Number Comment Rule 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. In space 1, paint had been pulled off of the wall in several places and paint was in poor repair along the windowsill. 15A NCAC 18A .2825(a) 807 A safe indoor and outdoor environment was not provided for the children. On playground 1, the wood underneath the surfacing is rotted and in poor repair. 10A NCAC 09 .0601(a) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. In space 2, diaper cream was not returned to the parent after the course of the treatment. .0803(12) 1043 All staff records, except financial records, were not made available for review. Staff records reviewed today were incomplete. G.S. 110-91( 9) 1834 Application did not have a medical action plan attached for any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services. In space 6, a child with an allergy had an epi-pen, however they did not have a medical action plan. .0801(b) Child Care programs are expected to always achieve and maintain compliance with child care rules, and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The following violations were observed today and must be corrected immediately: A compliance letter including detailed information about how all violations have been corrected must be received by January 1, 2025. Include any supporting documentation with your response (if applicable). Your letter will be used as verification that violations have been corrected and compliance is maintained; your written response is considered a legal document so must be accurate and truthful. If you email the compliance letter, it must be sent using the email address registered with DCDEE and include your facility name and ID number. If sufficient information is not received by the due date, a follow-up visit will be conducted. Technical Assistance: When no longer needed by the child, or when the child withdraws from the program, all medications should be returned to the child’s parent/guardian or disposed of after an attempt to reach parent/guardian within 72 hours of completion of treatment. You must revise your staff files and your Staff and Training Worksheet and ensure you keep it updated as needed. This document should serve as a tracking tool for required paperwork and deadlines and will help you avoid recordkeeping violations in the future if you review it frequently. This will allow you to trust that accurate records are being kept while you focus on other aspects of managing your facility. Staff files will be monitored again at your next Administrative Action Follow-Up visit. The wood under the astroturf on the playground used by the infants and toddlers has rotted. When you step on the astroturf, the wood cracks and gives way. This needs to be replaced immediately and/or removed. For any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services, a medical action plan shall be attached to the application. The medical action plan shall be completed by the child's parent or a health care professional and may include the following: (1) a list of the child's diagnosis or diagnoses including dietary, environmental, and activity considerations that are applicable; (2) contact information for the child's health care professional(s); (3) medications to be administered on a scheduled basis; and (4) medications to be administered on an emergency basis with symptoms, and instructions. This plan is only needed for those children with the previously listed conditions Reminders: G.S. 110 Requires that four of the five activity areas are offered daily: art and other creative play, children's books, blocks and block building, manipulatives, and family living and dramatic play. The fifth activity area must be offered monthly, as well as weekly opportunities for music, sand/water and science. Providers are required to submit an incident report to their assigned child care consultant within 7 calendar days of the incident if medical attention is obtained or received. Submission is required by Child Care Rule 10A NCAC 09.0802(f). NOTE: Medical attention refers to treatment by a health care professional (i.e. doctor, dentist, nurse practitioner, etc.), community clinic, or local health department, and does not refer to first aid provided by facility staff members. NOTE: If a parent decides to take a child to a medical provider for examination or treatment related to the injury, and makes the facility aware of the medical treatment, providers must submit the incident report to their child care consultant within the 7-day period. NOTE: Medical attention would also include a situation where a child attends a previously scheduled health care appointment, and the injury is discussed and/or treated. All incident reports must be added to the incident logs. Be reminded, as caregivers, we are to serve the children’s developmental needs. If a child is tired, they should be provided their mat/cot. If the child is asleep when lunch arrives, do not wake the child for the child to eat, simply have the kitchen hold the child’s plate until he/she wakes. If children are falling asleep in the middle of the day, they are tired and we should be providing them a safe place to rest. When the emergency information forms for the children were printed for the transportation binders, the ink was running low. This has made these forms hard to read. You must reprint these forms for your transportation binders. Staff and children need to be reminded that eating and drinking on the bus is not permitted. Rated License: The “hold harmless” state of rated license reassessments has been extended until the new Quality Rating Improvement System standards are put in place. This means that you will not be required to have a reassessment according to the timelines discussed previously; however, you may request one voluntarily. Today I encouraged you to review information about the new standards as it becomes available and to plan on training your staff on the new assessment tools if you are interested in Environment Rating Scales assessments. I will share more information as I am able. North Carolina Rated License Assessment Project (NCRLAP): Starting February 1, 2025, the new and improved Environment Rating Scales – Third Additions will be implemented. Today we discussed the purchase of the new tools, training opportunities, and the NCRLAP website. Please visit www.ncrlap.org for more information and start training your staff now on this new tool! Outreach assessments on the new tools are available now. Administrative Action: Your Provisional License and Administrative Action are posted on the parent board. A Corrective Action Plan (CAP) is required and includes two stipulations. Summary of the Review of the Corrective Action Plan and updates were provided as followed: Stipulation #1: The child care operator shall maintain compliance at all times with all applicable child care requirements, including but not limited to, North Carolina General Statute § 110-91(1)(4) regarding approved inspections for child care facilities. This will be monitored during all monitoring visits. Stipulation #2 requires Prior to the expiration of the Provisional License, Jamell Whitted, administrator, shall submit an approved building inspection to Jennifer Garner, Lead Child Care Consultant, P.O. Box 2234, Shallotte, NC 28470, telephone number 910-824-1447, email Jennifer.j.garner@dhhs.nc.gov. An extension is being processed for your Provisional License for an additional six months as you have not received an approved building inspection. Once all stipulations in the CAP are complete, a closure letter will be mailed to you. Reminders: Unannounced visits will be conducted every 4-6 weeks until all requirements for the CAP have been completed. During these visits, noncompliance with child care requirements as related to the Administrative Action may result in a more stringent action. Child care licensing requirements are established to ensure a safe and healthy child care environment. Therefore, it is important for you to be knowledgeable of all of the licensing requirements that apply to your type of program. It is your responsibility to maintain compliance with all of the applicable laws and rules at all times. The registration for your bus expires this month and needs to be renewed prior to it’s expiration date. Documentation was completed and reviewed on site, printed and signed. Remember it is your responsibility to comply with all child care rules and requirements at all times. Contact me at Jennifer.j.garner@dhhs.nc.gov at (910)824-1447 with any questions or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09.0802 · Violation

Name of Operation: Childcare Network #84 Facility ID: 10000314 Consultant: JENNIFER GARNER Operation Type: Center Case Number: Visit Date: 12/18/2024 Number Present: 63 Completed Date: 12/18/2024 Age: From 0 To 5 Total Minutes: 140 Time In: 08:50 AM Time Out: 11:10 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of my visit was to monitor compliance with applicable child care requirements pertinent to this visit type. This program currently operates under a Provisional license issued July 9, 2024 and is valid until January 9, 2025. Restrictions on the permit include a first shift capacity of 109 children ages 0 to 12 years old; meeting enhanced space and ratios. Restrictions were in compliance today. According to the North Carolina Secretary of State website, your corporation Child Development Schools North Carolina, LLC is current and active. Facility administrator Jamell Whitted was present and available for consultation. Child Care Consultant, April Lester, assisted with the visit today. This is the first annual compliance visit since the program went through a change of ownership on January 8, 2024. A superior sanitation inspection with 12 demerits was earned September 10, 2024, and a fire inspection was conducted February 8, 2024; the facility was approved for daytime care only. Prior to the visit, the facility had an eighteen-month compliance history score of 95. Six indoor and four outdoor spaces are approved for use by children; all spaces are in use. Infants in Space 6 were observed in free play activities. Safe sleep practices including documentation were monitored and in compliance today. Children one year of age in Space 4, children two years of age in space 2, children three years of age, in space 5, and children 4 years of age in space 3 all engaged in free play with age appropriate materials. Children enrolled in NC Pre K in space 1 finished eating breakfast, washed their hands, and gathered on the carpet for circle time. Adequate hand washing was observed after breakfast, upon arrival to the programs, and after diapering routines. Informal conversations between children and staff were observed. Lunch scheduled for today consisted whole grain cheese pizza, diced carrots, mixed fruit, and milk. Required health and safety trainings as outlined in Child Care Rule 10A NCAC 09 .1102 were monitored today. NC Pre-K Site Monitoring Space #1 is operated as an NC Pre-K classroom. The NC Pre-K requirements in Section .3000 of the Child Care Rules were monitored for compliance today. Staff-child ratios and maximum group sizes required were verified in compliance. Children in this program attend from 8:00 A.M. to 2:30 P.M., meeting the instructional day requirement of 6.5 hours. This NC Pre-K program uses Creative Curriculum, DIAL 4 Developmental screening, and Teaching Strategies Gold for their ongoing assessments. The substitute lead teacher has completed developmental screenings. Evidence of on-going assessments was observed on the Teaching Strategies GOLD app. NC Pre-K staff information was verified in the NC Pre-K Plan, and all staff members meet requirements for qualifications or have been approved as substitutes by the contracting agency. The following violations were observed. Violation Number Comment Rule 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. In space 1, paint had been pulled off of the wall in several places and paint was in poor repair along the windowsill. 15A NCAC 18A .2825(a) 807 A safe indoor and outdoor environment was not provided for the children. On playground 1, the wood underneath the surfacing is rotted and in poor repair. 10A NCAC 09 .0601(a) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. In space 2, diaper cream was not returned to the parent after the course of the treatment. .0803(12) 1043 All staff records, except financial records, were not made available for review. Staff records reviewed today were incomplete. G.S. 110-91( 9) 1834 Application did not have a medical action plan attached for any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services. In space 6, a child with an allergy had an epi-pen, however they did not have a medical action plan. .0801(b) Child Care programs are expected to always achieve and maintain compliance with child care rules, and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The following violations were observed today and must be corrected immediately: A compliance letter including detailed information about how all violations have been corrected must be received by January 1, 2025. Include any supporting documentation with your response (if applicable). Your letter will be used as verification that violations have been corrected and compliance is maintained; your written response is considered a legal document so must be accurate and truthful. If you email the compliance letter, it must be sent using the email address registered with DCDEE and include your facility name and ID number. If sufficient information is not received by the due date, a follow-up visit will be conducted. Technical Assistance: When no longer needed by the child, or when the child withdraws from the program, all medications should be returned to the child’s parent/guardian or disposed of after an attempt to reach parent/guardian within 72 hours of completion of treatment. You must revise your staff files and your Staff and Training Worksheet and ensure you keep it updated as needed. This document should serve as a tracking tool for required paperwork and deadlines and will help you avoid recordkeeping violations in the future if you review it frequently. This will allow you to trust that accurate records are being kept while you focus on other aspects of managing your facility. Staff files will be monitored again at your next Administrative Action Follow-Up visit. The wood under the astroturf on the playground used by the infants and toddlers has rotted. When you step on the astroturf, the wood cracks and gives way. This needs to be replaced immediately and/or removed. For any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services, a medical action plan shall be attached to the application. The medical action plan shall be completed by the child's parent or a health care professional and may include the following: (1) a list of the child's diagnosis or diagnoses including dietary, environmental, and activity considerations that are applicable; (2) contact information for the child's health care professional(s); (3) medications to be administered on a scheduled basis; and (4) medications to be administered on an emergency basis with symptoms, and instructions. This plan is only needed for those children with the previously listed conditions Reminders: G.S. 110 Requires that four of the five activity areas are offered daily: art and other creative play, children's books, blocks and block building, manipulatives, and family living and dramatic play. The fifth activity area must be offered monthly, as well as weekly opportunities for music, sand/water and science. Providers are required to submit an incident report to their assigned child care consultant within 7 calendar days of the incident if medical attention is obtained or received. Submission is required by Child Care Rule 10A NCAC 09.0802(f). NOTE: Medical attention refers to treatment by a health care professional (i.e. doctor, dentist, nurse practitioner, etc.), community clinic, or local health department, and does not refer to first aid provided by facility staff members. NOTE: If a parent decides to take a child to a medical provider for examination or treatment related to the injury, and makes the facility aware of the medical treatment, providers must submit the incident report to their child care consultant within the 7-day period. NOTE: Medical attention would also include a situation where a child attends a previously scheduled health care appointment, and the injury is discussed and/or treated. All incident reports must be added to the incident logs. Be reminded, as caregivers, we are to serve the children’s developmental needs. If a child is tired, they should be provided their mat/cot. If the child is asleep when lunch arrives, do not wake the child for the child to eat, simply have the kitchen hold the child’s plate until he/she wakes. If children are falling asleep in the middle of the day, they are tired and we should be providing them a safe place to rest. When the emergency information forms for the children were printed for the transportation binders, the ink was running low. This has made these forms hard to read. You must reprint these forms for your transportation binders. Staff and children need to be reminded that eating and drinking on the bus is not permitted. Rated License: The “hold harmless” state of rated license reassessments has been extended until the new Quality Rating Improvement System standards are put in place. This means that you will not be required to have a reassessment according to the timelines discussed previously; however, you may request one voluntarily. Today I encouraged you to review information about the new standards as it becomes available and to plan on training your staff on the new assessment tools if you are interested in Environment Rating Scales assessments. I will share more information as I am able. North Carolina Rated License Assessment Project (NCRLAP): Starting February 1, 2025, the new and improved Environment Rating Scales – Third Additions will be implemented. Today we discussed the purchase of the new tools, training opportunities, and the NCRLAP website. Please visit www.ncrlap.org for more information and start training your staff now on this new tool! Outreach assessments on the new tools are available now. Administrative Action: Your Provisional License and Administrative Action are posted on the parent board. A Corrective Action Plan (CAP) is required and includes two stipulations. Summary of the Review of the Corrective Action Plan and updates were provided as followed: Stipulation #1: The child care operator shall maintain compliance at all times with all applicable child care requirements, including but not limited to, North Carolina General Statute § 110-91(1)(4) regarding approved inspections for child care facilities. This will be monitored during all monitoring visits. Stipulation #2 requires Prior to the expiration of the Provisional License, Jamell Whitted, administrator, shall submit an approved building inspection to Jennifer Garner, Lead Child Care Consultant, P.O. Box 2234, Shallotte, NC 28470, telephone number 910-824-1447, email Jennifer.j.garner@dhhs.nc.gov. An extension is being processed for your Provisional License for an additional six months as you have not received an approved building inspection. Once all stipulations in the CAP are complete, a closure letter will be mailed to you. Reminders: Unannounced visits will be conducted every 4-6 weeks until all requirements for the CAP have been completed. During these visits, noncompliance with child care requirements as related to the Administrative Action may result in a more stringent action. Child care licensing requirements are established to ensure a safe and healthy child care environment. Therefore, it is important for you to be knowledgeable of all of the licensing requirements that apply to your type of program. It is your responsibility to maintain compliance with all of the applicable laws and rules at all times. The registration for your bus expires this month and needs to be renewed prior to it’s expiration date. Documentation was completed and reviewed on site, printed and signed. Remember it is your responsibility to comply with all child care rules and requirements at all times. Contact me at Jennifer.j.garner@dhhs.nc.gov at (910)824-1447 with any questions or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: Childcare Network #84 Facility ID: 10000314 Consultant: JENNIFER GARNER Operation Type: Center Case Number: Visit Date: 12/18/2024 Number Present: 63 Completed Date: 12/18/2024 Age: From 0 To 5 Total Minutes: 140 Time In: 08:50 AM Time Out: 11:10 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of my visit was to monitor compliance with applicable child care requirements pertinent to this visit type. This program currently operates under a Provisional license issued July 9, 2024 and is valid until January 9, 2025. Restrictions on the permit include a first shift capacity of 109 children ages 0 to 12 years old; meeting enhanced space and ratios. Restrictions were in compliance today. According to the North Carolina Secretary of State website, your corporation Child Development Schools North Carolina, LLC is current and active. Facility administrator Jamell Whitted was present and available for consultation. Child Care Consultant, April Lester, assisted with the visit today. This is the first annual compliance visit since the program went through a change of ownership on January 8, 2024. A superior sanitation inspection with 12 demerits was earned September 10, 2024, and a fire inspection was conducted February 8, 2024; the facility was approved for daytime care only. Prior to the visit, the facility had an eighteen-month compliance history score of 95. Six indoor and four outdoor spaces are approved for use by children; all spaces are in use. Infants in Space 6 were observed in free play activities. Safe sleep practices including documentation were monitored and in compliance today. Children one year of age in Space 4, children two years of age in space 2, children three years of age, in space 5, and children 4 years of age in space 3 all engaged in free play with age appropriate materials. Children enrolled in NC Pre K in space 1 finished eating breakfast, washed their hands, and gathered on the carpet for circle time. Adequate hand washing was observed after breakfast, upon arrival to the programs, and after diapering routines. Informal conversations between children and staff were observed. Lunch scheduled for today consisted whole grain cheese pizza, diced carrots, mixed fruit, and milk. Required health and safety trainings as outlined in Child Care Rule 10A NCAC 09 .1102 were monitored today. NC Pre-K Site Monitoring Space #1 is operated as an NC Pre-K classroom. The NC Pre-K requirements in Section .3000 of the Child Care Rules were monitored for compliance today. Staff-child ratios and maximum group sizes required were verified in compliance. Children in this program attend from 8:00 A.M. to 2:30 P.M., meeting the instructional day requirement of 6.5 hours. This NC Pre-K program uses Creative Curriculum, DIAL 4 Developmental screening, and Teaching Strategies Gold for their ongoing assessments. The substitute lead teacher has completed developmental screenings. Evidence of on-going assessments was observed on the Teaching Strategies GOLD app. NC Pre-K staff information was verified in the NC Pre-K Plan, and all staff members meet requirements for qualifications or have been approved as substitutes by the contracting agency. The following violations were observed. Violation Number Comment Rule 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. In space 1, paint had been pulled off of the wall in several places and paint was in poor repair along the windowsill. 15A NCAC 18A .2825(a) 807 A safe indoor and outdoor environment was not provided for the children. On playground 1, the wood underneath the surfacing is rotted and in poor repair. 10A NCAC 09 .0601(a) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. In space 2, diaper cream was not returned to the parent after the course of the treatment. .0803(12) 1043 All staff records, except financial records, were not made available for review. Staff records reviewed today were incomplete. G.S. 110-91( 9) 1834 Application did not have a medical action plan attached for any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services. In space 6, a child with an allergy had an epi-pen, however they did not have a medical action plan. .0801(b) Child Care programs are expected to always achieve and maintain compliance with child care rules, and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The following violations were observed today and must be corrected immediately: A compliance letter including detailed information about how all violations have been corrected must be received by January 1, 2025. Include any supporting documentation with your response (if applicable). Your letter will be used as verification that violations have been corrected and compliance is maintained; your written response is considered a legal document so must be accurate and truthful. If you email the compliance letter, it must be sent using the email address registered with DCDEE and include your facility name and ID number. If sufficient information is not received by the due date, a follow-up visit will be conducted. Technical Assistance: When no longer needed by the child, or when the child withdraws from the program, all medications should be returned to the child’s parent/guardian or disposed of after an attempt to reach parent/guardian within 72 hours of completion of treatment. You must revise your staff files and your Staff and Training Worksheet and ensure you keep it updated as needed. This document should serve as a tracking tool for required paperwork and deadlines and will help you avoid recordkeeping violations in the future if you review it frequently. This will allow you to trust that accurate records are being kept while you focus on other aspects of managing your facility. Staff files will be monitored again at your next Administrative Action Follow-Up visit. The wood under the astroturf on the playground used by the infants and toddlers has rotted. When you step on the astroturf, the wood cracks and gives way. This needs to be replaced immediately and/or removed. For any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services, a medical action plan shall be attached to the application. The medical action plan shall be completed by the child's parent or a health care professional and may include the following: (1) a list of the child's diagnosis or diagnoses including dietary, environmental, and activity considerations that are applicable; (2) contact information for the child's health care professional(s); (3) medications to be administered on a scheduled basis; and (4) medications to be administered on an emergency basis with symptoms, and instructions. This plan is only needed for those children with the previously listed conditions Reminders: G.S. 110 Requires that four of the five activity areas are offered daily: art and other creative play, children's books, blocks and block building, manipulatives, and family living and dramatic play. The fifth activity area must be offered monthly, as well as weekly opportunities for music, sand/water and science. Providers are required to submit an incident report to their assigned child care consultant within 7 calendar days of the incident if medical attention is obtained or received. Submission is required by Child Care Rule 10A NCAC 09.0802(f). NOTE: Medical attention refers to treatment by a health care professional (i.e. doctor, dentist, nurse practitioner, etc.), community clinic, or local health department, and does not refer to first aid provided by facility staff members. NOTE: If a parent decides to take a child to a medical provider for examination or treatment related to the injury, and makes the facility aware of the medical treatment, providers must submit the incident report to their child care consultant within the 7-day period. NOTE: Medical attention would also include a situation where a child attends a previously scheduled health care appointment, and the injury is discussed and/or treated. All incident reports must be added to the incident logs. Be reminded, as caregivers, we are to serve the children’s developmental needs. If a child is tired, they should be provided their mat/cot. If the child is asleep when lunch arrives, do not wake the child for the child to eat, simply have the kitchen hold the child’s plate until he/she wakes. If children are falling asleep in the middle of the day, they are tired and we should be providing them a safe place to rest. When the emergency information forms for the children were printed for the transportation binders, the ink was running low. This has made these forms hard to read. You must reprint these forms for your transportation binders. Staff and children need to be reminded that eating and drinking on the bus is not permitted. Rated License: The “hold harmless” state of rated license reassessments has been extended until the new Quality Rating Improvement System standards are put in place. This means that you will not be required to have a reassessment according to the timelines discussed previously; however, you may request one voluntarily. Today I encouraged you to review information about the new standards as it becomes available and to plan on training your staff on the new assessment tools if you are interested in Environment Rating Scales assessments. I will share more information as I am able. North Carolina Rated License Assessment Project (NCRLAP): Starting February 1, 2025, the new and improved Environment Rating Scales – Third Additions will be implemented. Today we discussed the purchase of the new tools, training opportunities, and the NCRLAP website. Please visit www.ncrlap.org for more information and start training your staff now on this new tool! Outreach assessments on the new tools are available now. Administrative Action: Your Provisional License and Administrative Action are posted on the parent board. A Corrective Action Plan (CAP) is required and includes two stipulations. Summary of the Review of the Corrective Action Plan and updates were provided as followed: Stipulation #1: The child care operator shall maintain compliance at all times with all applicable child care requirements, including but not limited to, North Carolina General Statute § 110-91(1)(4) regarding approved inspections for child care facilities. This will be monitored during all monitoring visits. Stipulation #2 requires Prior to the expiration of the Provisional License, Jamell Whitted, administrator, shall submit an approved building inspection to Jennifer Garner, Lead Child Care Consultant, P.O. Box 2234, Shallotte, NC 28470, telephone number 910-824-1447, email Jennifer.j.garner@dhhs.nc.gov. An extension is being processed for your Provisional License for an additional six months as you have not received an approved building inspection. Once all stipulations in the CAP are complete, a closure letter will be mailed to you. Reminders: Unannounced visits will be conducted every 4-6 weeks until all requirements for the CAP have been completed. During these visits, noncompliance with child care requirements as related to the Administrative Action may result in a more stringent action. Child care licensing requirements are established to ensure a safe and healthy child care environment. Therefore, it is important for you to be knowledgeable of all of the licensing requirements that apply to your type of program. It is your responsibility to maintain compliance with all of the applicable laws and rules at all times. The registration for your bus expires this month and needs to be renewed prior to it’s expiration date. Documentation was completed and reviewed on site, printed and signed. Remember it is your responsibility to comply with all child care rules and requirements at all times. Contact me at Jennifer.j.garner@dhhs.nc.gov at (910)824-1447 with any questions or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: Childcare Network #84 Facility ID: 10000314 Consultant: JENNIFER GARNER Operation Type: Center Case Number: Visit Date: 12/18/2024 Number Present: 63 Completed Date: 12/18/2024 Age: From 0 To 5 Total Minutes: 140 Time In: 08:50 AM Time Out: 11:10 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of my visit was to monitor compliance with applicable child care requirements pertinent to this visit type. This program currently operates under a Provisional license issued July 9, 2024 and is valid until January 9, 2025. Restrictions on the permit include a first shift capacity of 109 children ages 0 to 12 years old; meeting enhanced space and ratios. Restrictions were in compliance today. According to the North Carolina Secretary of State website, your corporation Child Development Schools North Carolina, LLC is current and active. Facility administrator Jamell Whitted was present and available for consultation. Child Care Consultant, April Lester, assisted with the visit today. This is the first annual compliance visit since the program went through a change of ownership on January 8, 2024. A superior sanitation inspection with 12 demerits was earned September 10, 2024, and a fire inspection was conducted February 8, 2024; the facility was approved for daytime care only. Prior to the visit, the facility had an eighteen-month compliance history score of 95. Six indoor and four outdoor spaces are approved for use by children; all spaces are in use. Infants in Space 6 were observed in free play activities. Safe sleep practices including documentation were monitored and in compliance today. Children one year of age in Space 4, children two years of age in space 2, children three years of age, in space 5, and children 4 years of age in space 3 all engaged in free play with age appropriate materials. Children enrolled in NC Pre K in space 1 finished eating breakfast, washed their hands, and gathered on the carpet for circle time. Adequate hand washing was observed after breakfast, upon arrival to the programs, and after diapering routines. Informal conversations between children and staff were observed. Lunch scheduled for today consisted whole grain cheese pizza, diced carrots, mixed fruit, and milk. Required health and safety trainings as outlined in Child Care Rule 10A NCAC 09 .1102 were monitored today. NC Pre-K Site Monitoring Space #1 is operated as an NC Pre-K classroom. The NC Pre-K requirements in Section .3000 of the Child Care Rules were monitored for compliance today. Staff-child ratios and maximum group sizes required were verified in compliance. Children in this program attend from 8:00 A.M. to 2:30 P.M., meeting the instructional day requirement of 6.5 hours. This NC Pre-K program uses Creative Curriculum, DIAL 4 Developmental screening, and Teaching Strategies Gold for their ongoing assessments. The substitute lead teacher has completed developmental screenings. Evidence of on-going assessments was observed on the Teaching Strategies GOLD app. NC Pre-K staff information was verified in the NC Pre-K Plan, and all staff members meet requirements for qualifications or have been approved as substitutes by the contracting agency. The following violations were observed. Violation Number Comment Rule 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. In space 1, paint had been pulled off of the wall in several places and paint was in poor repair along the windowsill. 15A NCAC 18A .2825(a) 807 A safe indoor and outdoor environment was not provided for the children. On playground 1, the wood underneath the surfacing is rotted and in poor repair. 10A NCAC 09 .0601(a) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. In space 2, diaper cream was not returned to the parent after the course of the treatment. .0803(12) 1043 All staff records, except financial records, were not made available for review. Staff records reviewed today were incomplete. G.S. 110-91( 9) 1834 Application did not have a medical action plan attached for any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services. In space 6, a child with an allergy had an epi-pen, however they did not have a medical action plan. .0801(b) Child Care programs are expected to always achieve and maintain compliance with child care rules, and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The following violations were observed today and must be corrected immediately: A compliance letter including detailed information about how all violations have been corrected must be received by January 1, 2025. Include any supporting documentation with your response (if applicable). Your letter will be used as verification that violations have been corrected and compliance is maintained; your written response is considered a legal document so must be accurate and truthful. If you email the compliance letter, it must be sent using the email address registered with DCDEE and include your facility name and ID number. If sufficient information is not received by the due date, a follow-up visit will be conducted. Technical Assistance: When no longer needed by the child, or when the child withdraws from the program, all medications should be returned to the child’s parent/guardian or disposed of after an attempt to reach parent/guardian within 72 hours of completion of treatment. You must revise your staff files and your Staff and Training Worksheet and ensure you keep it updated as needed. This document should serve as a tracking tool for required paperwork and deadlines and will help you avoid recordkeeping violations in the future if you review it frequently. This will allow you to trust that accurate records are being kept while you focus on other aspects of managing your facility. Staff files will be monitored again at your next Administrative Action Follow-Up visit. The wood under the astroturf on the playground used by the infants and toddlers has rotted. When you step on the astroturf, the wood cracks and gives way. This needs to be replaced immediately and/or removed. For any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services, a medical action plan shall be attached to the application. The medical action plan shall be completed by the child's parent or a health care professional and may include the following: (1) a list of the child's diagnosis or diagnoses including dietary, environmental, and activity considerations that are applicable; (2) contact information for the child's health care professional(s); (3) medications to be administered on a scheduled basis; and (4) medications to be administered on an emergency basis with symptoms, and instructions. This plan is only needed for those children with the previously listed conditions Reminders: G.S. 110 Requires that four of the five activity areas are offered daily: art and other creative play, children's books, blocks and block building, manipulatives, and family living and dramatic play. The fifth activity area must be offered monthly, as well as weekly opportunities for music, sand/water and science. Providers are required to submit an incident report to their assigned child care consultant within 7 calendar days of the incident if medical attention is obtained or received. Submission is required by Child Care Rule 10A NCAC 09.0802(f). NOTE: Medical attention refers to treatment by a health care professional (i.e. doctor, dentist, nurse practitioner, etc.), community clinic, or local health department, and does not refer to first aid provided by facility staff members. NOTE: If a parent decides to take a child to a medical provider for examination or treatment related to the injury, and makes the facility aware of the medical treatment, providers must submit the incident report to their child care consultant within the 7-day period. NOTE: Medical attention would also include a situation where a child attends a previously scheduled health care appointment, and the injury is discussed and/or treated. All incident reports must be added to the incident logs. Be reminded, as caregivers, we are to serve the children’s developmental needs. If a child is tired, they should be provided their mat/cot. If the child is asleep when lunch arrives, do not wake the child for the child to eat, simply have the kitchen hold the child’s plate until he/she wakes. If children are falling asleep in the middle of the day, they are tired and we should be providing them a safe place to rest. When the emergency information forms for the children were printed for the transportation binders, the ink was running low. This has made these forms hard to read. You must reprint these forms for your transportation binders. Staff and children need to be reminded that eating and drinking on the bus is not permitted. Rated License: The “hold harmless” state of rated license reassessments has been extended until the new Quality Rating Improvement System standards are put in place. This means that you will not be required to have a reassessment according to the timelines discussed previously; however, you may request one voluntarily. Today I encouraged you to review information about the new standards as it becomes available and to plan on training your staff on the new assessment tools if you are interested in Environment Rating Scales assessments. I will share more information as I am able. North Carolina Rated License Assessment Project (NCRLAP): Starting February 1, 2025, the new and improved Environment Rating Scales – Third Additions will be implemented. Today we discussed the purchase of the new tools, training opportunities, and the NCRLAP website. Please visit www.ncrlap.org for more information and start training your staff now on this new tool! Outreach assessments on the new tools are available now. Administrative Action: Your Provisional License and Administrative Action are posted on the parent board. A Corrective Action Plan (CAP) is required and includes two stipulations. Summary of the Review of the Corrective Action Plan and updates were provided as followed: Stipulation #1: The child care operator shall maintain compliance at all times with all applicable child care requirements, including but not limited to, North Carolina General Statute § 110-91(1)(4) regarding approved inspections for child care facilities. This will be monitored during all monitoring visits. Stipulation #2 requires Prior to the expiration of the Provisional License, Jamell Whitted, administrator, shall submit an approved building inspection to Jennifer Garner, Lead Child Care Consultant, P.O. Box 2234, Shallotte, NC 28470, telephone number 910-824-1447, email Jennifer.j.garner@dhhs.nc.gov. An extension is being processed for your Provisional License for an additional six months as you have not received an approved building inspection. Once all stipulations in the CAP are complete, a closure letter will be mailed to you. Reminders: Unannounced visits will be conducted every 4-6 weeks until all requirements for the CAP have been completed. During these visits, noncompliance with child care requirements as related to the Administrative Action may result in a more stringent action. Child care licensing requirements are established to ensure a safe and healthy child care environment. Therefore, it is important for you to be knowledgeable of all of the licensing requirements that apply to your type of program. It is your responsibility to maintain compliance with all of the applicable laws and rules at all times. The registration for your bus expires this month and needs to be renewed prior to it’s expiration date. Documentation was completed and reviewed on site, printed and signed. Remember it is your responsibility to comply with all child care rules and requirements at all times. Contact me at Jennifer.j.garner@dhhs.nc.gov at (910)824-1447 with any questions or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: Childcare Network #84 Facility ID: 10000314 Consultant: JENNIFER GARNER Operation Type: Center Case Number: Visit Date: 11/13/2024 Number Present: 65 Completed Date: 11/13/2024 Age: From 0 To 5 Total Minutes: 135 Time In: 08:45 AM Time Out: 11:00 AM Time In: Time Out: List to Use: Center Type Of Visit: Admin Action Follow-Up Lic Announced/Unannounced: Unannounced The purpose of today’s Administrative Action follow-up visit was to monitor compliance with applicable child care requirements as well as the Corrective Action Plan (CAP) requirements for the facility's Provisional license issued July 9, 2024 and is valid until January 9, 2025. Restrictions on the permit include a first shift capacity of 109 children ages 0 to 12 years old; meeting enhanced space and ratios. Restrictions were in compliance today. According to the North Carolina Secretary of State website, your corporation Child Development Schools North Carolina, LLC is current and active. Facility administrator Jamell Whitted was present and available for consultation. As this was a change of ownership a new building, fire and sanitation inspection were required. An approved sanitation inspection with 16 demerits was received January 22, 2024. A fire inspection was completed February 8, 2024; the facility was approved for daytime care only. On July 2, 2024, Randall Gray, Building Inspector, submitted documentation to the Division recommending an allowance of time for correction of Items #28 and #37 on the facility’s building inspection. Mr. Gray marked “no” for items10, 17a, 28 and 37. Item 2a on page 2, was not answered. A plumbing capacity was not included for item 27. Mr. Gray completed a reinspection on September 3, 2024. On page 1, item 2b Mr. Grey initialed and dated two items that were now in compliance. The following items need to be addressed to obtain an approved building inspection: items10, 17a, 28 and 37. Item 2a on page 2, has not answered. A plumbing capacity has not been provided for item 27. An approved building inspection has not yet been received. Six spaces are approved and in use. Ninety-six children are enrolled and sixty-five children were present today. Today was picture day for preschool age children. A therapist with Brunswick County Schools was working with select children during today’s visit. All approved indoor and outdoor spaces were monitored today. Daily schedules were available for each group of children. All infants were awake. Several infants were having morning snack. Morning snack served today was cereal, mandarin oranges and milk. One infant was on the floor exploring the space and playing with various age-appropriate toys and materials. One infant was in a crib beginning to fall asleep. Infant feeding charts are current and up to date. Toddlers and preschool children were observed during morning snack. After snack children completed personal care routines and engaged in free play. Violation Number Comment Rule 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. The walls in space 2 are in poor repair, paint has been pulled off the wall in several places. 15A NCAC 18A .2825(a) The above violations were observed today and must be corrected immediately. A compliance letter including detailed information about how all violations have been corrected must be received by November 22, 2024. Include any supporting documentation with your response (if applicable). Your letter will be used as verification that violations have been corrected and compliance is maintained; your written response is considered a legal document so must be accurate and truthful. If you email the compliance letter, it must be sent using the email address registered with DCDEE and include your facility name and ID number. If sufficient information is not received by the due date, a follow-up visit will be conducted. If you have any questions, please contact me at 910-824-1447 or jennifer.j.garner@dhhs.nc.gov. Child Care programs are expected to always achieve and maintain compliance with child care rules, and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. Today we discussed the ventilation in space 2 and space 4. Both spaces were noticeably warmer and air felt stagnant. You stated the air had just been adjusted as staff had been cold in the early morning. I recommend you measure the temperate and moisture level in the spaces throughout the day for several days to ensure there is not an issue with your heating and air conditioning system. Administrative Action Discussion Your Provisional License and Administrative Action are posted on the parent board. A Corrective Action Plan (CAP) is required and includes two stipulations. Summary of the Review of the Corrective Action Plan and updates were provided as followed: Stipulation #1: The child care operator shall maintain compliance at all times with all applicable child care requirements, including but not limited to, North Carolina General Statute § 110-91(1)(4) regarding approved inspections for child care facilities. This will be monitored during all monitoring visits. Stipulation #2 requires Prior to the expiration of the Provisional License, Jamell Whitted, administrator, shall submit an approved building inspection to Jennifer Garner, Lead Child Care Consultant, P.O. Box 2234, Shallotte, NC 28470, telephone number 910-824-1447, email Jennifer.j.garner@dhhs.nc.gov. Along with your compliance letter please provide a chronological update of your attempts to obtain an approved building inspection. Be sure to include who you talked to, who is responsible for the each step, what your next steps are, when and how you will proceed. Failure to obtain an approved building inspection prior to January 9, 2025 may result in a more stringent Administrative Action. Once all stipulations in the CAP are complete, a closure letter will be mailed to you. Reminders: Unannounced visits will be conducted every 4-6 weeks until all requirements for the CAP have been completed. During these visits, noncompliance with child care requirements as related to the Administrative Action may result in a more stringent action. Child care licensing requirements are established to ensure a safe and healthy child care environment. Therefore, it is important for you to be knowledgeable of all of the licensing requirements that apply to your type of program. It is your responsibility to maintain compliance with all of the applicable laws and rules at all times. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0601 · Violation

Name of Operation: Childcare Network #84 Facility ID: 10000314 Consultant: ALLISON DAVIS Operation Type: Center Case Number: 0924-070A Visit Date: 9/12/2024 Number Present: 59 Completed Date: 9/12/2024 Age: From 0 To 5 Total Minutes: 270 Time In: 12:00 PM Time Out: 04:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of this unannounced visit was to investigate allegations of violations of child care requirements at this child care facility. I conducted a walk-through of the facility unaccompanied. During the visit, I discussed the allegations with Jamell Whitted, Administrator, and additional staff members. Limited monitoring of child care requirements occurred during today’s visit. The following violations were confirmed during today’s visit. Violation Number Comment Rule 445 For children under three years of age, developmentally appropriate toys and activities were not provided as outlined in Rule. Staff failed to provide developmentally appropriate toys when a two-year-old child was given access to a tambourine stick (musical instrument) recommended for children ages three years old and older. .0510 (e ) (1)(A-G) 807 A safe indoor and outdoor environment was not provided for the children. On September 4, 2024, a staff member placed a two-year-old child in an unsafe environment when she did not immediately and physically intervene to stop another two-year-old child who was hitting the child on the head/back with a tambourine stick. As a result, the child received multiple injuries to their head/back. 10A NCAC 09 .0601(a) Violations must be corrected immediately. Within one week, by September 19, 2024, you must submit documentation of the corrections you made and your plan to maintain compliance with the identified child care requirements to me at Allison Davis, Investigations Consultant, allison.davis@dhhs.nc.gov, fax# 919-715-1013, 2201 Mail Service Center, Raleigh, NC 27699-2201. You may contact me at Allison Davis, Investigations Consultant, allison.davis@dhhs.nc.gov, 910-800-0079 or Melissa Loehr, Southeastern Investigations Supervisor, melissa.loehr@dhhs.nc.gov. Thank you for your time. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: Childcare Network #84 Facility ID: 10000314 Consultant: JENNIFER GARNER Operation Type: Center Case Number: Visit Date: 6/3/2024 Number Present: 60 Completed Date: 6/3/2024 Age: From 0 To 12 Total Minutes: 115 Time In: 09:05 AM Time Out: 11:00 AM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor compliance with applicable child care requirements for the facility’s the third temporary time period visit. The facility’s Temporary License was issued January 8, 2024 and is valid through July 8, 2024. Restrictions on the permit include a first shift capacity of 109 children ages 0 to 12 years old; meeting enhanced space and ratios. Restrictions were in compliance today. According to the North Carolina Secretary of State website, your corporation Child Development Schools North Carolina, LLC is current and active. Childcare Consultant April Lester was present and assisted with today’s visit. Facility administrator, Latressa McKinney was present and available for consultation. As this is a change of ownership a new building, fire and inspections must be completed by July 8, 2024. An approved sanitation inspection with 16 demerits was received January 22, 2024. A fire inspection was completed February 8, 2024; the facility was approved for daytime care only. You have requested your building inspection through your corporate office; you are unsure if your building inspection has been officially requested. Failure to obtain an approved building inspection prior to July 8, 2024 may result in administrative action against your license. Six classrooms are operating with ninety four children enrolled and sixty children present. All children were appropriately supervised. All approved indoor and outdoor spaces were monitored today. Daily schedules were available for each group of children. Infants received care based on their individual needs. Infant feeding charts are current and up to date. During today’s visit, infants in Space 6 wer observed in free play. Toddlers in Space 4 were participated in free play and a staff member read books to interested children. Two-year-old children in Space 2 engaged in teacher directed art or ate snack. Preschool children in Space 3 participated in group circle time. School age children in Space 1 were seated at tables with table top activities. Staff in all classrooms were observed interacting with children in a positive and nurturing manner. Violation Number Comment Rule 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. In all spaces, walls have chipping paint. The sheetrock is also damaged in several spaces. 15A NCAC 18A .2825(a) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. In space 4, leftover medication that expired May 2, 2024 was not discarded or returned to the parent. .0803(12) 9995 A violation was found for which there is no item number. The facility operational policy states: Personal cell phone use during work hours and /or while supervising children prohibited. Today, a staff in space 2 was observed on her cellphone. Not following your staff policy is a violation of North Carolina Child Care Rule 10A NCAC .09 .0513. The above violations were observed and cited. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. It is your responsibility to ensure you meet all applicable requirements at all times. If you have any questions, please contact me at 910-824-1447 or Jennifer.j.garner@dhhs.nc.gov. Technical assistance for violations cited: Medication: When no longer needed by the child, or when the child withdraws from the program, all medications should be returned to the child’s parent/guardian or disposed of after an attempt to reach parent/guardian within 72 hours of completion of treatment. Have staff review medication permission forms a minimum of weekly to ensure expired medications are promptly discarded or returned to the parent. Walls: In all spaces, walls have chipping paint. Chipping paint is potentially hazardous to children if ingested. The sheetrock is also damaged in several spaces. Staff should immediately notify administration if they observe damaged walls or paint. Administration should make the damaged areas inaccessible to children until repairs can be made. The damage can be made inaccessible by placement of furnishings or covering it. Repairs need to be completed in a timely manner. Operational policies: A staff member in space 2 was observed on her cell phone. The staff member stated she was on Pinterest looking for ditto sheets to print for the children to color. Staff should prepare daily materials prior to children arriving or during naptime. Activity plans must be created and planned a week in advance; all materials should be gathered at that time. The facility has a policy that states: Personal cell phone use during work hours and /or while supervising children prohibited. Administration should conduct frequent visits to the classroom to ensure staff are not on their cell phones. A second staff member was also present in the space. At the time, only one staff was required to ensure staff/child ratios were met. RATED LICENSE: The facility has chosen to continue with the points awarded during the last rated license assessment under the previous ownership. Under the previous ownership the facility earned 1 quality point for having a staff benefits package and infrastructure for parent involvement. The facility earned six points in program for meeting minimum requirements, enhanced space and ratios, and earning an average score of 5.34 across their three assessments. The facility earned seven points in education. The facility earned a total of fourteen points which is a five star license. Your facility in cohort 1. Your prep year began July 1, 2023 through June 30, 2024. Your reassessment year is July 1, 2024 through June 30, 2025. You have declined a prep year ERS assessment. In your planning year, you will want to review resources available at www.ncrlap.org and contact Smart Start of Brunswick County or Region 4 CCR&R for assistance with completion of the self-assessment component. Your planning year is an opportunity to focus on your Star Rated License and consider strategies to help maintain or increase your star rating. Education Standards: All staff need to ensure current education information has been submitted to WORKS and they have requested the appropriate evaluation for their position. It typically takes WORKS 4-6 weeks to complete an evaluation. For more information regarding the “cohort model” of resuming rated license reassessments, and opportunities for training and technical assistance as you prepare for a reassessment, you may visit https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/Resuming-Star-Rated-License. At the end of this visit, documentation was completed electronically, printed, and reviewed with you. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: Childcare Network #84 Facility ID: 10000314 Consultant: ALLISON DAVIS Operation Type: Center Case Number: 0424-261A Visit Date: 4/24/2024 Number Present: 73 Completed Date: 4/24/2024 Age: From 0 To 5 Total Minutes: 270 Time In: 10:45 AM Time Out: 03:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of this unannounced visit was to investigate allegations of violations of child care requirements at this child care facility. I conducted a walk-through of the facility unaccompanied. During the visit, I discussed the allegations with LaTressa McKinney, Director, and one additional staff member. Limited monitoring of child care requirements occurred during today’s visit. The following violations were confirmed during today’s visit. Violation Number Comment Rule 902 Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. On March 4, 2024, a staff member engaged in a verbal altercation with a caregiver at the facility with children present. On March 5, 2024, another staff member used inappropriate language at the facility in the presence of children. G.S. 110-91(10) 1118 Children were left in a vehicle unattended by an adult. In February 2024 and various other dates, a staff member left children unattended multiple times for an unknown amount of time on the facility bus while they went into a store. GS 110-91 (13); .1003(g) Violations must be corrected immediately. Within one week, by May 1, 2024, you must submit documentation of the corrections you made and your plan to maintain compliance with the identified child care requirements to me at Allison Davis, Investigations Consultant, allison.davis@dhhs.nc.gov, fax# 919-715-1013, 2201 Mail Service Center, Raleigh, NC 27699-2201. You may contact me at Allison Davis, Investigations Consultant, allison.davis@dhhs.nc.gov, 910-800-0079 or Melissa Loehr, Southeastern Investigations Supervisor, melissa.loehr@dhhs.nc.gov. Thank you for your time. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: Childcare Network #84 Facility ID: 10000314 Consultant: ALLISON DAVIS Operation Type: Center Case Number: 0424-261A Visit Date: 4/24/2024 Number Present: 73 Completed Date: 4/24/2024 Age: From 0 To 5 Total Minutes: 270 Time In: 10:45 AM Time Out: 03:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of this unannounced visit was to investigate allegations of violations of child care requirements at this child care facility. I conducted a walk-through of the facility unaccompanied. During the visit, I discussed the allegations with LaTressa McKinney, Director, and one additional staff member. Limited monitoring of child care requirements occurred during today’s visit. The following violations were confirmed during today’s visit. Violation Number Comment Rule 902 Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. On March 4, 2024, a staff member engaged in a verbal altercation with a caregiver at the facility with children present. On March 5, 2024, another staff member used inappropriate language at the facility in the presence of children. G.S. 110-91(10) 1118 Children were left in a vehicle unattended by an adult. In February 2024 and various other dates, a staff member left children unattended multiple times for an unknown amount of time on the facility bus while they went into a store. GS 110-91 (13); .1003(g) Violations must be corrected immediately. Within one week, by May 1, 2024, you must submit documentation of the corrections you made and your plan to maintain compliance with the identified child care requirements to me at Allison Davis, Investigations Consultant, allison.davis@dhhs.nc.gov, fax# 919-715-1013, 2201 Mail Service Center, Raleigh, NC 27699-2201. You may contact me at Allison Davis, Investigations Consultant, allison.davis@dhhs.nc.gov, 910-800-0079 or Melissa Loehr, Southeastern Investigations Supervisor, melissa.loehr@dhhs.nc.gov. Thank you for your time. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times