Young Explorers Child Care Center

10A NCAC 09 .0601 · Violation

Name of Operation: YOUNG EXPLORERS CHILD CARE CENTER Facility ID: 92003864 Consultant: MICHELLE EZZELL Operation Type: Center Case Number: 0525-240L Visit Date: 6/2/2025 Number Present: 37 Completed Date: 6/2/2025 Age: From 0 To 8 Total Minutes: 170 Time In: 10:35 AM Time Out: 01:25 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s visit was to investigate allegations of non-compliance with the NC Child Care Licensing Requirements received by the agency on 5-21-25. Today’s report was reviewed primarily with Jazmine Young, Assistant Director, Nakita Douglas, Director. Two additional employees were interviewed at separate times. Ms. Young assisted me during my observation of the kitchen and three classrooms used for infants, toddlers, and two and three-year-old children. Ms. Douglas and Ms. Young stated they feel like this allegation came from a former employee/parent and her last day of employment was on Wednesday, May 19, 2025. I monitored one employee’s file for compliance. ALLEGATIONS There are allegations of violations of childcare requirements. The allegations were in reference to discipline, sanitation, supervision, and nutrition. *DISCIPLINE-A teacher was “rough” with a one-year-old child. *SANITATION-children’s diapers are not being changed. *SUPERVISION-A teacher was observed sleeping in a classroom. *NUTRITION-Brown salad was served for lunch. MONITORING Upon arrival, Ms. Young and Ms. Douglas were not present. I was greeted at the door by Mr. Johnson, an employee. I explained to him why I was there. I began my observation alone by observing three classrooms through a one-way observation window in the hallway. Shortly after, Ms. Young arrived and assisted me. During my observations I observed a staff member changing a child’s diaper, children participating in an art activity and children preparing to go outside. We discussed the 1st allegation concerning discipline. The 1st allegation stated a teacher was being rough with a one-year-old by picking a child up by one arm and “sort of tossed the child down onto the cot”. And the staff member had been fired before and was re-hired. I interviewed the employee mentioned in the allegation. The employee stated “No, this is false”. She explained she’s never handled a child roughly. Ms. Douglas and Ms. Young stated they’ve never witnessed this before and this behavior will not be tolerated. When I asked if the employee had been fired before, they explained the employee was never fired. The employee took a leave of absence due to medical leave and having to leave the country. *Due to my observations and staff interviews, there is not enough proof to substantiate the allegation. We discussed the 2nd allegation alleging concerning a child’s diaper was not changed and the child was in the same diaper she had on at the beginning of the day because the child’s name was not on the diaper when picked up. Upon arrival, I observed diaper changing taking place. In the room for toddlers. Diapering procedures took place during my arrival. The toddlers’ faces were clean, and I observed handwashing taking place and diaper changing procedures posters beside the changing tables. The teachers keep a daily log of when diapers are changed. I observed the daily log for the seven (7) toddlers that were present today. The log indicated diapers are checked/changed at least every 1.5 hr. to 2 hours. Ms. Douglas stated the centers policy is that infants must be checked at least every hour and toddlers every 2 hours, and a log must be maintained. Since the allegation mentioned diapers being labeled with the toddler’s names, I observed two (2) diapers that were labeled out of 10 enrolled children. One of the toddlers that had diapers labeled is Ms. Young’s child. Ms. Young stated that the parents are supposed to label the diapers before bringing them to childcare, although this does not always happen. Parents will typically bring a large plastic bag of diapers for staff to label each individual diaper. Ms. Young explained, if time allows, staff will try to label each child’s diaper with a sharpie pen. *Due to my observation of the daily sheets, children’s diapers being changed, and not all diapers were labeled with the child’s name, which cannot prove the child was in the same diaper all day. This allegation is unsubstantiated. The 3rd allegation stated a teacher was sleeping in a classroom and a picture was taken of this and shown to Ms. Young. I interviewed staff and staff have not witnessed a staff member sleeping in a classroom. Ms. Young stated she was never shown a picture of staff member sleeping as stated in the allegation; both administrative staff said staff are not allowed to have cellphones in the classroom and don’t believe a picture was taken and if so, how was it taken? *Due to limited information, and staff interviews, this allegation is unsubstituted. The 4th allegation stated that brown salad was served for lunch. The center is enrolled on the CACFP food program. Food is usually delivered on Monday’s, although this can vary depending on when the food is ordered. Today, I observed the cook preparing lunch and a menu posted. According to the “week 1” menu, salad is served on Friday and according to the menu labeled “week 2” salad is served on Tuesday’s. The center uses two (2) rotating menus a month. I observed fresh fruit/food in the refrigerator. No salad was observed. *This allegation could not be substantiated due to the fact that the cook, administrative staff and my observations of the food being served appeared fresh. No brown salad was observed. No violations were cited based on the complaint allegations, although the following violations were observed during the observation. The following violations were corrected during the visit; therefore, no corrective action letter is required. Technical Assistance was offered on how to correct the violations cited and how to maintain compliance. Violation Number Comment Rule 525 Menus for all meals and snacks were not planned at least 1 week ahead and dated. The center uses two rotating menu's a month and they're labeled "week 1 and week 2". Today, week 2 menu was posted and it's the week of June 1st. The cook stated sometimes the weeks "get off" to avoid confusion, the menu was dated June 2nd through June 6th to reflect the 1st week of June. 10A NCAC 09 .0901(b) 807 A safe indoor and outdoor environment was not provided for the children. One toddler had a pacifier attached to a strap about 8” long and the strap was attached to a clip on the child’s clothing. This could be a strangulation device and a sanitation issue for the child. 10A NCAC 09 .0601(a) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. One employee that returned to work on April 14, 2025 did not have a current health questionnaire on file. .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. One employee that returned to work on April 14, 2025 did not have a current emergency information form on file. .0701(a) MENU-The center uses two weeks of rotating menus; week 1 and week 2. When I asked why week 2 menu was posted the 1st week of June, she explained sometimes it “gets off”. We discussed to avoid the confusion, to date the menu. Today, she dated the week 2 menu to reflect the dates of June 2nd through June 6th. SAFETY-One toddler had a pacifier attached to a strap about 8” long and the strap was attached to a clip on the child’s clothing. This was removed during the visit. We discussed if the strap were to get around the child’s neck, it could strangle the child. It’s also a sanitation issue, while the child is walking around and playing outside, the pacifier is touching multiple unsanitary surfaces. HEALTH QUESTIONNAIRE -All staff must have a health questionnaire on file, and it must be updated annually. EMERGENCY INFORMATION-Emergency information must be on file prior to the 1st day of work and should be updated annually or when changes occur. We discussed having a staff meeting to update staff documents that are required to be updated annually. Michelle Ezzell, Child Care Licensing Consultant 919-819-9404 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0901 · Violation

Name of Operation: YOUNG EXPLORERS CHILD CARE CENTER Facility ID: 92003864 Consultant: MICHELLE EZZELL Operation Type: Center Case Number: 0525-240L Visit Date: 6/2/2025 Number Present: 37 Completed Date: 6/2/2025 Age: From 0 To 8 Total Minutes: 170 Time In: 10:35 AM Time Out: 01:25 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s visit was to investigate allegations of non-compliance with the NC Child Care Licensing Requirements received by the agency on 5-21-25. Today’s report was reviewed primarily with Jazmine Young, Assistant Director, Nakita Douglas, Director. Two additional employees were interviewed at separate times. Ms. Young assisted me during my observation of the kitchen and three classrooms used for infants, toddlers, and two and three-year-old children. Ms. Douglas and Ms. Young stated they feel like this allegation came from a former employee/parent and her last day of employment was on Wednesday, May 19, 2025. I monitored one employee’s file for compliance. ALLEGATIONS There are allegations of violations of childcare requirements. The allegations were in reference to discipline, sanitation, supervision, and nutrition. *DISCIPLINE-A teacher was “rough” with a one-year-old child. *SANITATION-children’s diapers are not being changed. *SUPERVISION-A teacher was observed sleeping in a classroom. *NUTRITION-Brown salad was served for lunch. MONITORING Upon arrival, Ms. Young and Ms. Douglas were not present. I was greeted at the door by Mr. Johnson, an employee. I explained to him why I was there. I began my observation alone by observing three classrooms through a one-way observation window in the hallway. Shortly after, Ms. Young arrived and assisted me. During my observations I observed a staff member changing a child’s diaper, children participating in an art activity and children preparing to go outside. We discussed the 1st allegation concerning discipline. The 1st allegation stated a teacher was being rough with a one-year-old by picking a child up by one arm and “sort of tossed the child down onto the cot”. And the staff member had been fired before and was re-hired. I interviewed the employee mentioned in the allegation. The employee stated “No, this is false”. She explained she’s never handled a child roughly. Ms. Douglas and Ms. Young stated they’ve never witnessed this before and this behavior will not be tolerated. When I asked if the employee had been fired before, they explained the employee was never fired. The employee took a leave of absence due to medical leave and having to leave the country. *Due to my observations and staff interviews, there is not enough proof to substantiate the allegation. We discussed the 2nd allegation alleging concerning a child’s diaper was not changed and the child was in the same diaper she had on at the beginning of the day because the child’s name was not on the diaper when picked up. Upon arrival, I observed diaper changing taking place. In the room for toddlers. Diapering procedures took place during my arrival. The toddlers’ faces were clean, and I observed handwashing taking place and diaper changing procedures posters beside the changing tables. The teachers keep a daily log of when diapers are changed. I observed the daily log for the seven (7) toddlers that were present today. The log indicated diapers are checked/changed at least every 1.5 hr. to 2 hours. Ms. Douglas stated the centers policy is that infants must be checked at least every hour and toddlers every 2 hours, and a log must be maintained. Since the allegation mentioned diapers being labeled with the toddler’s names, I observed two (2) diapers that were labeled out of 10 enrolled children. One of the toddlers that had diapers labeled is Ms. Young’s child. Ms. Young stated that the parents are supposed to label the diapers before bringing them to childcare, although this does not always happen. Parents will typically bring a large plastic bag of diapers for staff to label each individual diaper. Ms. Young explained, if time allows, staff will try to label each child’s diaper with a sharpie pen. *Due to my observation of the daily sheets, children’s diapers being changed, and not all diapers were labeled with the child’s name, which cannot prove the child was in the same diaper all day. This allegation is unsubstantiated. The 3rd allegation stated a teacher was sleeping in a classroom and a picture was taken of this and shown to Ms. Young. I interviewed staff and staff have not witnessed a staff member sleeping in a classroom. Ms. Young stated she was never shown a picture of staff member sleeping as stated in the allegation; both administrative staff said staff are not allowed to have cellphones in the classroom and don’t believe a picture was taken and if so, how was it taken? *Due to limited information, and staff interviews, this allegation is unsubstituted. The 4th allegation stated that brown salad was served for lunch. The center is enrolled on the CACFP food program. Food is usually delivered on Monday’s, although this can vary depending on when the food is ordered. Today, I observed the cook preparing lunch and a menu posted. According to the “week 1” menu, salad is served on Friday and according to the menu labeled “week 2” salad is served on Tuesday’s. The center uses two (2) rotating menus a month. I observed fresh fruit/food in the refrigerator. No salad was observed. *This allegation could not be substantiated due to the fact that the cook, administrative staff and my observations of the food being served appeared fresh. No brown salad was observed. No violations were cited based on the complaint allegations, although the following violations were observed during the observation. The following violations were corrected during the visit; therefore, no corrective action letter is required. Technical Assistance was offered on how to correct the violations cited and how to maintain compliance. Violation Number Comment Rule 525 Menus for all meals and snacks were not planned at least 1 week ahead and dated. The center uses two rotating menu's a month and they're labeled "week 1 and week 2". Today, week 2 menu was posted and it's the week of June 1st. The cook stated sometimes the weeks "get off" to avoid confusion, the menu was dated June 2nd through June 6th to reflect the 1st week of June. 10A NCAC 09 .0901(b) 807 A safe indoor and outdoor environment was not provided for the children. One toddler had a pacifier attached to a strap about 8” long and the strap was attached to a clip on the child’s clothing. This could be a strangulation device and a sanitation issue for the child. 10A NCAC 09 .0601(a) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. One employee that returned to work on April 14, 2025 did not have a current health questionnaire on file. .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. One employee that returned to work on April 14, 2025 did not have a current emergency information form on file. .0701(a) MENU-The center uses two weeks of rotating menus; week 1 and week 2. When I asked why week 2 menu was posted the 1st week of June, she explained sometimes it “gets off”. We discussed to avoid the confusion, to date the menu. Today, she dated the week 2 menu to reflect the dates of June 2nd through June 6th. SAFETY-One toddler had a pacifier attached to a strap about 8” long and the strap was attached to a clip on the child’s clothing. This was removed during the visit. We discussed if the strap were to get around the child’s neck, it could strangle the child. It’s also a sanitation issue, while the child is walking around and playing outside, the pacifier is touching multiple unsanitary surfaces. HEALTH QUESTIONNAIRE -All staff must have a health questionnaire on file, and it must be updated annually. EMERGENCY INFORMATION-Emergency information must be on file prior to the 1st day of work and should be updated annually or when changes occur. We discussed having a staff meeting to update staff documents that are required to be updated annually. Michelle Ezzell, Child Care Licensing Consultant 919-819-9404 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0902 · Violation

Name of Operation: YOUNG EXPLORERS CHILD CARE CENTER Facility ID: 92003864 Consultant: MICHELLE EZZELL Operation Type: Center Case Number: Visit Date: 3/18/2025 Number Present: 43 Completed Date: 3/18/2025 Age: From 0 To 12 Total Minutes: 310 Time In: 10:00 AM Time Out: 03:10 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance during your annual compliance visit. The center currently operates with a 3-star license, operating at 30 sq. ft. inside, & ratios at .2818 (b). My visit was conducted with you, Ms. Nakita Douglas, Director. A checklist was used to note the requirements monitored. The children were observed playing outside and eating lunch. All posted documents were in compliance. The centers fire drills, lockdown drills, and incident reports/logs were in compliance. Two employees from Go Nap Sacc (Nutrition and Physical Activity Self-Assessment for Child Care), a speech therapist and a physical therapist were observed in several classrooms. Six new staff files were monitored, and all staff files were spot checked for annual updates, SIDS, BSAC, CPR/1st Aid, and Health & Safety Trainings. The center transports children using two minibuses, a 2016 Ford Explorer (white), and a 2021 (black) Ford Explorer. Notebooks were in each vehicle that had each child’s permission to transport form, emergency information, and a photo ID of each child. These notebooks were very organized, and the transportation buses were very clean. Good Job. VERIFICATION OF RECORDS: *Last fire inspection=8-23-24 (send me your 2025 inspection within 5 days of completion) *Sanitation inspection=7/2/24 (scan me all inspections) *The Lead Water Test will expire 10-18-25. Ms. Douglas stated she submitted a new water test in March 2025. *The EPR plan was last updated on 9-13-24. *The last outdoor inspection was on 3-3-25 by Ronnie M. Ronnie completed playground safety training on 2-21-23. *I reviewed the NC Secretary of State’s website and observed the owner of the facility (Young Explorers Child Care Inc.) listed as current-active. Technical Assistance was offered on how to correct the violations cited and how to maintain compliance. To maintain compliance with NC laws and rules regarding childcare operation, the following violations must be corrected immediately. Email a corrective action letter BY 4-1-25 to michelle.ezzell@dhhs.nc.gov Violation Number Comment Rule 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence) One child was missing a feeding schedule. 10A NCAC 09 .0902(a) 542 The written feeding plan was not modified as the child's needs changed. Four children were missing feeding schedules. 10 NCAC 09 .0902(a) 601 Refrigerator(s) did not maintain a temperature of 45 degrees F. or below. The refrigerator in space 2 did not have a refrigerator thermometer. 15A NCAC 18A .2806(j)(2) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. Two employees Recognizing and Responding to Suspicions of Child Maltreatment training expired in 2025 .1103(b) *****TECHNICAL ASSISTANCE/REMINDERS: ******* We discussed the following: *Health and Safety Trainings, including recognizing and responding to suspicions of child maltreatment must be completed within one year of hire and every five years thereafter. Two (2) employees (ND & RM) training expired in January and March 2025. *REFRIGERATOR THERMOMETER: Safe handling of all food is a basic principle to prevent and reduce foodborne illnesses. Keeping cold food/beverages below 45°F prevents bacterial growth All refrigerators used to store food/beverages served to children must contain a numerically scaled indicating thermometer that maintains 45 degrees or below. *FEEDING SCHEDULES: The parent or health care provider of each child under 15 months of age shall provide the center with an individual written feeding plan for the child. This plan shall be followed at the center. This plan shall include the child's name, be signed by the parent or health care provider, and be dated when received by the center. Each infant's plan shall be modified in consultation with the child's parent or health care provider to reflect changes in the child's needs as he or she develops. The feeding instructions for each infant shall include the type and amount of milk, formula and food, the frequency of feedings and be posted for reference by the caregivers. *****OTHER REMINDERS: ****** *TEACHER SUPPLIES cannot be accessible to children. The drawer must be locked, or the items must be stored at least 5 ft. from the floor. *Remember to add your volunteer to the staff and training worksheet. The volunteer file checklist document was printed and reviewed during the visit. *Remember to continue to update your Emergency Preparedness and Response (EPR) Plan every year and print out the cover page showing the current date. Also, print the pages you made changes to. Failure to log onto the website may result in losing your entire EPR plan. For NCID questions call 919-814-6326 or 919-754-6000. *Print a copy of your water and asbestos test and keep it in your file. If you need assistance go to www.cleanwaterforuskids.org or call 1-888-997-9290. *PROGRAM ASTANDARDS: For trainings on environment rating scales go to www.ncrlap@uncg.edu and/or contact Wake County Smart Start or Child Care Services Association. Contact me with any questions. Michelle Ezzell, Child Care Licensing Consultant 919-819-9304 www.ncchildcare.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1003 · Violation

Name of Operation: YOUNG EXPLORERS CHILD CARE CENTER Facility ID: 92003864 Consultant: MICHELLE EZZELL Operation Type: Center Case Number: Visit Date: 8/22/2024 Number Present: 57 Completed Date: 8/22/2024 Age: From 0 To 10 Total Minutes: 245 Time In: 10:55 AM Time Out: 03:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance during your annual compliance visit. The center currently operates with a 3-star license, operating at 30 sq. ft. inside, & ratios at .2818 (b). My visit was conducted with you, Ms. Nakita Douglas, Director and Jasmine, Assistant Director. A checklist was used to note the requirements monitored. The children were observed playing outside and eating lunch. VERIFICATION OF RECORDS: *Last fire inspection=11-30-23 (send me your 2024 inspection within 5 days of completion) *Sanitation inspection=7/2/24 (send me your all inspections) *The Lead Water Test will expire 10-18-25. *The EPR plan was last updated on 10-9-23. *The last outdoor inspection was on 8-1-24 by Ronnie M. Ronnie completed playground safety training on 2-21-23. *The center uses two minibuses & one 2016 Ford Explorer to transport children. *I reviewed the NC Secretary of State’s website and observed the owner of the facility (Young Explorers Child Care Inc.) listed as current-active. Technical Assistance was offered on how to correct the violations cited and how to maintain compliance. To maintain compliance with NC laws and rules regarding childcare operation, the following violations must be corrected immediately. Email a corrective action letter BY 9-5-24 to michelle.ezzell@dhhs.nc.gov Violation Number Comment Rule 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space four children under three years old were present. Plastic Ziploc bags were accessible and being used to store teacher supplies. .0604(q) 892 The center's safe sleep policy was not posted in a prominent place in the infant room where parents and caregivers were able to view daily. In the infants two classroom, a copy of the centers safe sleep policy and safe sleep poster was not posted. .0606(b) 1124 Emergency and identifying information, including the child's name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported. One child was observed being transported without the required emergency contact information and a photo ID in the vehicle. 10A NCAC 09 .1003(d) *****TECHNICAL ASSISTANCE/REMINDERS: ******* We discussed the following: *All children must have a photo ID attached to their emergency information form when transporting children. One child is usually transported in the Ford Explorer. We discussed keeping the child’s information in this vehicle, so staff will not forget to take it with them. *A copy of the Safe Sleep policy and poster must be posted in classrooms where infants are cared for. The infants two (2) classroom opened today, and staff forgot to post this information. *Plastic bags cannot be accessible to children under 3 years old. We discussed using mesh bags and plastic storage containers to store teacher supplies. *****OTHER REMINDERS: ****** *Remember to update your classroom numbers. These are based on the floor plan I gave you. *I suggested for administrative staff to contact Wake County Smart Start for assistance with room arrangements in the classroom for infants. *Remember to continue to update your Emergency Preparedness and Response (EPR) Plan every year and print out the cover page showing the current date. Also, print the pages you made changes to. Failure to log onto the website may result in losing your entire EPR plan. For NCID questions call 919-814-6326 or 919-754-6000. *Remember to complete a water lead test every three years; also, an Asbestos test on your building must be conducted with Clean Classrooms for Carolina Kids. For questions and to enroll Go to www.cleanwaterforuskids.org or call 1-888-997-9290. *PROGRAM ASTANDARDS: For trainings on environment rating scales go to www.ncrlap@uncg.edu and/or contact Wake County Smart Start or Child Care Services Association. ****Early Educator Certificate (EEC) **** The EEC certificate is optional for staff. Although, it may increase staff’s education points and may help keep or increase the number of STARS the facility has. I highly recommend you contact the NC Institute for Child Development Professionals website at http://ncicdp.org/certification-licensure/certification or by contacting the EEC office at 919-942-7442 or info@nceec.org Contact me with any questions. Michelle Ezzell 919-819-9304 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: YOUNG EXPLORERS CHILD CARE CENTER Facility ID: 92003864 Consultant: MICHELLE EZZELL Operation Type: Center Case Number: 0424-451L Visit Date: 5/8/2024 Number Present: 47 Completed Date: 5/8/2024 Age: From 0 To 5 Total Minutes: 150 Time In: 10:20 AM Time Out: 12:50 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to investigate allegations of non-compliance with the NC Child Care Licensing Requirements received by the agency on 4/29/24 with additional information reported on 5/2/24. Today’s report was reviewed with Jasmine Young, Assistant Director. Ms. Nakita Douglas, Director/ Owner was interviewed by phone during my visit. Ms. Young assisted me during my walk-through of the center. ALLEGATIONS There are concerns that children are not cared for in a nurturing and caring manner. There is a concern that the staff/child ratios are not being followed. There is a concern related to staff qualifications. There is a concern that the posted menu is not being followed. MONITORING I completed a partial assessment monitoring all classrooms and the kitchen. The children were observed eating lunch and preparing for nap. I monitored staff trainings, nurturing/caring environment, posted documents, staff qualifications, menu, and staff/child ratios. Ms. Douglas and Ms. Young stated this allegation is from a disgruntled employee that was fired after two weeks of employment and her (friends) co-workers that no longer are employed at the center. Both stated that within the last month, four employees left. Ms. Douglas stated employees are asked to leave after a two-week trial if they do not meet her standards. These allegations are similar to the allegations that were investigated on 4/23/24, after employee(s) were asked to leave the facility and not allowed back until after hours, with a police escort. In the supplemental information of today’s report, there were complaints concerning taxes and employee pay, which I did not investigate, because they’re not childcare rules or laws. Ms. Douglas and Ms. Young explained these employees were angry and told her they were going to “call the state” and since then, they’ve called OSHA and the Department of Labor with unsubstantiated allegations against her. The 1st allegation stated that certain teachers are grabbing children by the arms, raising their voices and forcing them to speak when spoken to when parents are arriving with them, and a child went home with random bruising. The administration stated this is not allowed and these four employees had started a rumor about this allegation. Administrative staff explained they’ve never witnessed children being grabbed or spoken to in a non-nurturing and caring environment. Administrative staff explained after they heard the rumor, they investigated the rumor. They spoke to a parent/parents mentioned in the rumor and the child(ren) are/is still enrolled at the center. Administrative staff stated, just as a reminder they spoke to the employees and reviewed the center’s policies such as staff/child ratios, discipline methods, use of proper tone, shaken baby policy, cleaning procedures, supervision, etc. During today’s visit and my visit on 4/23/2024, I observed incident reports and logs. I observed children during lunch and during transition times to the bathroom and preparing for naptime. I observed each classroom from the observation windows, so staff could not see me, then I entered the classrooms. I did not witness any employee grabbing children or using a raised tone of voice. Due to my observations and staff interviews, this allegation is unsubstantiated. The 2nd allegation stated classrooms are out of ratios and that children are being “shuffled around” in different classrooms. Children being moved around to maintain compliance is not a childcare violation. We discussed it’s not best practice to move children to another classroom, although child/staff ratios must be maintained. Administrative staff stated they do not like to move children around, but sometimes they have to, due to staffing issues. Floaters, substitutes and/or the cook are used when necessary to maintain ratios. Ms. Douglas’ tries to cross train all staff for each classroom, that’s why numerous staff are cross trained in specialized training courses such as BSAC, SIDS, and Playground Safety. Due to my observations, attendance records and number of staff, this allegation is unsubstantiated. We discussed the 3rd allegation related to staff working with infants without ITS/SIDS training. This allegation was investigated during my visit on 4/23/24 and again today. Ms. Douglas stated that kitchen staff will give breaks in the classroom if needed for infants. Ms. Douglas stated she knows that anyone that works with the infants must complete ITS/SIDS training within 2 months of hire and cannot be alone with infants until they have completed the training. Ms. Douglas explained if one teacher is working in the classroom with infants and does not have ITS/SIDS the 2nd teacher must have ITS/SIDS. Today, I observed eleven out of 14 staff files, three which were new staff files, all had SIDS training except for two (2) that were hired within the last two weeks and are not alone with the infants. One hired on 5-6-24 will be working as a Program Coordinator, and one works with three-year-old children. The cook and the cooks substitute have SIDS training. As explained in the previous complaint allegation, Ms. Douglas stated she pays Southwestern Development an annual subscription for staff to obtain on-going training hours. The allegation stated the Director’s daughters are working at the facility and have never worked in childcare. I observed their files, one (1) has a BS degree and the other daughter is currently enrolled in Child Development College Coursework. This allegation is unsubstantiated due to verification of college coursework, staff’s training of SIDS, CPR/1st Aid, Playground Safety Training, Recognizing and Responding to Suspicions of Child Maltreatment, and Health & Safety trainings. We discussed the last allegation alleging the menu is not being followed and random snacks are being “thrown on a plate” was investigated. Ms. Douglas stated they order food from SAMS, and they are enrolled in the Child & Adult Care Food Program (CACFP). This program is monitored on a regular basis by the food program consultant. Logs are taken at each meal to determine how many children are eating, etc. I observed a posted menu in the kitchen and in the lobby of the facility, so it’s visible. I looked at the menu and it matched the food on site. The menu for today matched what was being served and the cook was preparing this afternoon’s snack, which also matched what was on the menu. This allegation could not be substantiated due to the fact of my observation of the menu and food present at the center and my observation of the cook preparing the proper food. No violations were cited today based on the allegations. During my visit, I observed all the staff’s criminal background qualifying letters. One violation was cited based on one (1) employee, B. Scates hired 5-6-24 as a Program Coordinator did not have a final criminal background qualifying letter on file at the center. Ms. Young stated that the criminal record department stated since the background check was from out of state, it takes longer to process and it should be finalized on Friday. This employee was observed at the front desk and was sent home until a qualifying letter is on file. Ms. Young and Ms. Douglas stated they understand the employee cannot return until a CBC qualifying letter is one file at the center. Ms. Young explained Ms. Scates has not been in a classroom or had direct contact with the children, she’s been in the office. We discussed Ms. B. Scates cannot return to the center until a copy of the qualifying letter is on file at the center. A copy of B. Scates CBC qualifying letter must be sent to me by 5-22-24. Scan to michelle.ezzell@dhhs.nc.gov Violation Number Comment Rule 1041 Prior to employment a Criminal Background Check was not completed. One employee that was hired on 5-6-24 was at the center without a criminal background qualifying letter. She was in the office, not with children. She was asked to leave until a qualifying letter is one file. G.S. 110-90.2(b) For questions, contact me at 919-819-9304 Michelle Ezzell, Child Care Consultant If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0601 · Violation

Name of Operation: YOUNG EXPLORERS CHILD CARE CENTER Facility ID: 92003864 Consultant: MICHELLE EZZELL Operation Type: Center Case Number: Visit Date: 2/27/2024 Number Present: 56 Completed Date: 2/27/2024 Age: From 0 To 9 Total Minutes: 235 Time In: 11:10 AM Time Out: 03:05 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance during your annual compliance visit. The center currently operates with a 3-star license, operating at 30 sq. ft. inside, & ratios at .2818 (b). My visit was conducted with you, Ms. Nakita Douglas, Director. A checklist was used to note the requirements monitored. The children were observed playing outside and preparing for lunch. VERIFICATION OF RECORDS: *Last fire inspection=11-30-23 (send me your 2024 inspection within 5 days of completion) *Sanitation inspection=10-11-23 (send me your 2024 inspections) *The EPR plan was last updated on 10-9-23. *The last outdoor inspection was on 2-2-24 by Ronnie M. Ronnie completed playground safety training on 2-21-23. *The center uses two minibuses to transport children. These buses were in compliance. *I reviewed the NC Secretary of State’s website and observed the owner of the facility (Young Explorers Child Care Inc.) listed as current-active. Technical Assistance was offered on how to correct the violations cited and how to maintain compliance. To maintain compliance with NC laws and rules regarding childcare operation, the following violations must be corrected immediately. Email a corrective action letter BY 3-12-24 to michelle.ezzell@dhhs.nc.gov Violation Number Comment Rule 608 Children did not wash their hands upon arrival at the center, after each visit to the toilet, before eating, before and after water activity play, after outside play, and after handling animals or animal cages. In space four, the children came inside from the playground without immediately washing their hands. 15A NCAC 18A .2803(c) 807 A safe indoor and outdoor environment was not provided for the children. In space four, the employee’s handbag was sitting on a child-size table. This was corrected during the visit. In several classrooms, teachers supplies such as adult size scissors, plastic bags, and small choking hazards were in unlocked drawers accessible to children. Diapers were in plastic bags and located under the unlocked diaper changing table in space three. Accessible to children under three years of age. 10A NCAC 09 .0601(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. Seven electrical outlets not in use were not covered with safety plugs. 10A NCAC 09 .0604(c) *****TECHNICAL ASSISTANCE/REMINDERS: ******* We discussed the following: *Staff handbags must be locked or kept at least 5 ft. from the floor, out of reach of children. *Electrical outlets that are not in use must have safety covers. *Teacher supplies such as small paperclips, adult size scissors, and staplers, etc. must be out of reach of children under the age of three. We discussed putting a child safety lock on the teacher supply drawers or relocating the supplies to another area out of reach of children. *Plastic bags cannot be accessible to children under 3 years old. *Children must immediately wash their hands when returning from outside. *All medications must have a permission to administer medication form. If it’s for a chronic illness such as asthma, seizures, allergies, etc. the permission slip must be updated every 6 months, and the action plan must be updated annually. *****OTHER REMINDERS: ****** *Staff files were organized. Good Job. *Remember to continue to update your Emergency Preparedness and Response (EPR) Plan every year and print out the cover page showing the current date. Also, print the pages you made changes to. Failure to log onto the website may result in losing your entire EPR plan. For NCID questions call 919-814-6326 or 919-754-6000. *Remember to complete a water lead test every three years; also, an Asbestos test on your building must be conducted with Clean Classrooms for Carolina Kids. For questions and to enroll Go to www.cleanwaterforuskids.org or call 1-888-997-9290. ****Rated License Reminders***** *The center’s license falls under COHORT 3 and will be due in 2026. Remember to have staff’s education information on file with DCDEE/Workforce and their information must be current in WORKS database. *PROGRAM ASTANDARDS: For trainings on environment rating scales go to www.ncrlap@uncg.edu and/or contact Wake County Smart Start or Child Care Services Association. ****Early Educator Certificate (EEC) **** The EEC certificate is optional for staff. Although, it may increase staff’s education points and may help keep or increase the number of STARS the facility has. I highly recommend you contact the NC Institute for Child Development Professionals website at http://ncicdp.org/certification-licensure/certification or by contacting the EEC office at 919-942-7442 or info@nceec.org Contact me with any questions. Michelle Ezzell 919-819-9304 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0604 · Violation

Name of Operation: YOUNG EXPLORERS CHILD CARE CENTER Facility ID: 92003864 Consultant: MICHELLE EZZELL Operation Type: Center Case Number: Visit Date: 2/27/2024 Number Present: 56 Completed Date: 2/27/2024 Age: From 0 To 9 Total Minutes: 235 Time In: 11:10 AM Time Out: 03:05 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance during your annual compliance visit. The center currently operates with a 3-star license, operating at 30 sq. ft. inside, & ratios at .2818 (b). My visit was conducted with you, Ms. Nakita Douglas, Director. A checklist was used to note the requirements monitored. The children were observed playing outside and preparing for lunch. VERIFICATION OF RECORDS: *Last fire inspection=11-30-23 (send me your 2024 inspection within 5 days of completion) *Sanitation inspection=10-11-23 (send me your 2024 inspections) *The EPR plan was last updated on 10-9-23. *The last outdoor inspection was on 2-2-24 by Ronnie M. Ronnie completed playground safety training on 2-21-23. *The center uses two minibuses to transport children. These buses were in compliance. *I reviewed the NC Secretary of State’s website and observed the owner of the facility (Young Explorers Child Care Inc.) listed as current-active. Technical Assistance was offered on how to correct the violations cited and how to maintain compliance. To maintain compliance with NC laws and rules regarding childcare operation, the following violations must be corrected immediately. Email a corrective action letter BY 3-12-24 to michelle.ezzell@dhhs.nc.gov Violation Number Comment Rule 608 Children did not wash their hands upon arrival at the center, after each visit to the toilet, before eating, before and after water activity play, after outside play, and after handling animals or animal cages. In space four, the children came inside from the playground without immediately washing their hands. 15A NCAC 18A .2803(c) 807 A safe indoor and outdoor environment was not provided for the children. In space four, the employee’s handbag was sitting on a child-size table. This was corrected during the visit. In several classrooms, teachers supplies such as adult size scissors, plastic bags, and small choking hazards were in unlocked drawers accessible to children. Diapers were in plastic bags and located under the unlocked diaper changing table in space three. Accessible to children under three years of age. 10A NCAC 09 .0601(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. Seven electrical outlets not in use were not covered with safety plugs. 10A NCAC 09 .0604(c) *****TECHNICAL ASSISTANCE/REMINDERS: ******* We discussed the following: *Staff handbags must be locked or kept at least 5 ft. from the floor, out of reach of children. *Electrical outlets that are not in use must have safety covers. *Teacher supplies such as small paperclips, adult size scissors, and staplers, etc. must be out of reach of children under the age of three. We discussed putting a child safety lock on the teacher supply drawers or relocating the supplies to another area out of reach of children. *Plastic bags cannot be accessible to children under 3 years old. *Children must immediately wash their hands when returning from outside. *All medications must have a permission to administer medication form. If it’s for a chronic illness such as asthma, seizures, allergies, etc. the permission slip must be updated every 6 months, and the action plan must be updated annually. *****OTHER REMINDERS: ****** *Staff files were organized. Good Job. *Remember to continue to update your Emergency Preparedness and Response (EPR) Plan every year and print out the cover page showing the current date. Also, print the pages you made changes to. Failure to log onto the website may result in losing your entire EPR plan. For NCID questions call 919-814-6326 or 919-754-6000. *Remember to complete a water lead test every three years; also, an Asbestos test on your building must be conducted with Clean Classrooms for Carolina Kids. For questions and to enroll Go to www.cleanwaterforuskids.org or call 1-888-997-9290. ****Rated License Reminders***** *The center’s license falls under COHORT 3 and will be due in 2026. Remember to have staff’s education information on file with DCDEE/Workforce and their information must be current in WORKS database. *PROGRAM ASTANDARDS: For trainings on environment rating scales go to www.ncrlap@uncg.edu and/or contact Wake County Smart Start or Child Care Services Association. ****Early Educator Certificate (EEC) **** The EEC certificate is optional for staff. Although, it may increase staff’s education points and may help keep or increase the number of STARS the facility has. I highly recommend you contact the NC Institute for Child Development Professionals website at http://ncicdp.org/certification-licensure/certification or by contacting the EEC office at 919-942-7442 or info@nceec.org Contact me with any questions. Michelle Ezzell 919-819-9304 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times