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Home › NC › Kittrell › Kittrell Head Start
1380 Chavis RD, Kittrell NC 27544 · License #9151117 · Center · Child Care Center
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G.S. 110-90 · Violation
Name of Operation: KITTRELL HEAD START Facility ID: 9151117 Consultant: EMILY HARGROVE Operation Type: Center Case Number: Visit Date: 2/26/2026 Number Present: 15 Completed Date: 2/26/2026 Age: From 3 To 5 Total Minutes: 215 Time In: 09:55 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp w/Rated Lic Assess Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor this program with applicable child requirements during an Annual Compliance visit with Rated License Assessment. L. Harris was present and assisted with today's visit. Currently, this center operates with a Five-Star license issued on June 3, 2019, earning seven (7) points in the Education Component, six (6) points in the Program Component and one (1) Quality point. The last annual compliance visit was conducted on March 20, 2025. The last sanitation inspection was completed February 11, 2026, earning a Superior rating. The last fire inspection was conducted March 21, 2025, and the facility was approved for daytime care only. The next rated license assessment was due June of 2019 but has been in a hold harmless status. Today, you requested to be assessed for a Star-Rated License using Pathway 3 – Head Start Accreditation. Fifteen children were present ages three (3), four (4), and five (5) years of old. Children were observed engaging in free choice developmentally appropriate activity center play, toileting and handwashing routines, sing and dance along teacher directed, transitioning to lunch, eating lunch, preparing for nap, and napping. Lunch consisted of Spanish rice, beef, pineapple tidbits, whole grain sliced bread, and milk. Observed interactions between the teachers and children were nurturing in nature. FACILITY PROFILE This facility is owned by FRANKLIN-VANCE-WARREN OPPORTUNITY INC. I informed you that the corporation listed as owner of this facility is documented as current and active in the Secretary of State Database and is required to remain so per child care rules. I reviewed contact information for the owner and the facility with you and you verified the current information listed with DCDEE remains correct. The following violations were documented today. Violation Number Comment Rule 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. All staff need to be linked to ABCMS Portal. G.S. 110-90.2 & .2703(r) The above violations must be corrected immediately. The letter must describe, in detail, specifically how each violation has been corrected and any supporting documents. You can mail or email me verification of compliance regarding the violations that were documented. If you choose to mail, two signed and dated copies must be sent and received by March 12, 2026. Please be aware that any written information submitted by you regarding correction of the violations documented during today's visit is legal documentation. It is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility's license could be issued. The letter of compliance should be mailed or emailed to me, Emily Hargrove, PO Box 1974, Henderson, NC 27536. If you have questions related to this visit or if I can be of additional assistance, I can be reached at 252-214-8454 emily.hargrove@dhhs.nc.gov. You may also contact Susan Fuller, Licensing Supervisor at 252-373-9809 or susan.fuller@dhhs.nc.gov. Child care licensing requirements are established to ensure a safe and healthy child care environment. Therefore, it is important for you to be knowledgeable of all the licensing requirements that apply to your type of program. It is your responsibility to maintain compliance with all the applicable laws and rules always if they have been monitored or specifically discussed with you in the past. The best way for you to make sure that you are meeting all requirements is to periodically review the child care law and rules. Child care licensing requirements are established to ensure a safe and healthy child care environment. Therefore, it is important for you to be knowledgeable of all the licensing requirements that apply to your type of program. It is your responsibility to maintain compliance with all the applicable laws and rules always if they have been monitored or specifically discussed with you in the past. The best way for you to make sure that you are meeting all requirements is to periodically review the child care law and rules. Compliance History: Prior to today's visit, this facility has maintained an 18-month compliance score of 100%. TECHNICAL ASSISTANCE/CONSULTATION PROGRAM RECORDS: Fire Drills/Emergency Drills, Fire inspection, Sanitation report, First Aid/CPR Poster, Playground Outdoor Inspections, EMC Plan and License were reviewed and current. CHILDREN AND STAFF RECORDS: Ten percent (10%) or more of children records were monitored. Children records reviewed were in compliance. You should review other children’s records not monitored to ensure compliance for the same information. Ten percent (10%) or more of staff records were monitored. Staff records reviewed were in compliance. Staff should review records that were not monitored to ensure compliance. CRIMIMAL BACKGROUND CHECK/ABCMS PORTAL: Effective October 1, 2025, all applications must be submitted in the applicant's full legal name. No name changes can be done once an application has been started within ABCMS. If you have any questions, please contact us at 919.814.6401 prior to beginning an application. Payment is REQUIRED for ALL applications that are initiated using the Payment by Provider code for your facility. This includes duplicate, withdrawn, and/or completed applications. Provider Users: Please be aware that facility contact information (Name information) may not be current. Make sure your email address is current under your facility profile. Providers needing assistance with the Provider Portal can utilize the ABCMS Provider Portal Technical Assistance document to associate staff or household members, make payments, and create rosters. LINK FOR ABCMS: https://ncabcms.nc.gov/DCDEE/Home All staff need to be linked to the ABCMS Portal. I emailed D. Floyd ABCMS Portal Assistance instructions to assist with linking staff members. NCID: For assistance with NCID, contact ncid.nc.gov or 919.754.6000. QRIS ASSESSMENT: On 1/21/2026 you submitted an Application for Assessment for a Rated License for Centers using Pathway 3. You also submitted the Request to use Accreditation and Head Start Licensure Pathway to Earn a Star Rated License form, verification of your Head Start designation, and the Head Start Staff/Child Ratio form. I emailed Quality Initiatives Form to D. Floyd administrator requesting it to be completed and emailed back with supporting documentation. Your center is eligible for Five-Stars based on Pathway 3 - Head Start Accreditation, effective 2/26/2026. Your three-year rated license reassessment will be 2/26/2029. When you receive your new permit, please review to ensure all information is correct. You will mail the previous permit to my address documented below. TECHNICAL ASSISTANCE / RESOURCES: Your local and regional Smart Start Partnerships and Child Care Resource and Referral Agencies and Child Care Health Consultants provide general training to meet on-going training hours, health and safety training requirements, Environment Rating Scale training and training specific to your center’s needs. They can also work with you to provide on-site technical assistance. DCDEE WORKS: All staff should ensure they have an education qualification letter on file. Each staff member should create an account, apply for DPI teacher or DPI teacher assistant, and submit transcripts and licensure if not already done so. PROVIDER DOCUMENTS/FORMS: You should visit the website often to ensure you’re using all updated forms. All requirements must be included if you choose to use your own forms electronically or hard copy. Child care rules updated effective July 1, 2023, and January 1, 2024. RESOURCES: • The most current provider documents/ forms, checklists, resources related to child care, MOODLE trainings, and new child care requirements can be found on the Division of Child Development and Early Education website. https://ncchildcare.ncdhhs.gov/ • NC Child Care Health & Safety Resource Center for posters www.healthychildcare.unc.edu • NCRLAP: NCRLAP.org If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Generated from this facility's specific inspection record
Data synced from North Carolina's child care licensing agency on Jul 9, 2026 · Report an error
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09 .0302 · Violation
Name of Operation: KITTRELL HEAD START Facility ID: 9151117 Consultant: FELICIA FAISON Operation Type: Center Case Number: Visit Date: 4/10/2024 Number Present: 13 Completed Date: 4/10/2024 Age: From 3 To 5 Total Minutes: 285 Time In: 09:00 AM Time Out: 01:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of my unannounced visit today was to monitor compliance with child care requirements applicable to an annual compliance visit. L. Harris, lead teacher, was present and assisted with the visit. Currently, this center operates with a Five-Star license issued on June 3, 2019, earning seven (7) points in the Education Component, six (6) points in the Program Component and one (1) Quality point. The last annual compliance visit was conducted on April 24, 2023. The last sanitation inspection was completed April 25, 2023, earning a Superior rating. The last fire inspection was conducted March 26, 2024, and the facility was approved for daytime care only. Children were observed participating in group time while the teacher discussed gardening and demonstrated planting a seed in soil they placed in plastic cup. The children also engaged in free choice activity center play, toileting and handwashing routines. Observed interactions between the teachers and children were nurturing in nature. FACILITY PROFILE This facility is owned by FRANKLIN-VANCE-WARREN OPPORTUNITY INC. I informed you that the corporation listed as owner of this facility is documented as current and active in the Secretary of State Database and is required to remain so per child care rules. I reviewed contact information for the owner and the facility with you and you verified the current information listed with DCDEE remains correct. The following violations of child care requirements were documented. Violation Number Comment Rule 721 All equipment and furnishings were not in good repair. The yellow and red slide has peeling paint over a majority of the railing. The multi-color border containing sand on the playground has areas that are cracked exposing sharp edges and pinching hazards. G.S. 110-91(6); .0601(b) 1323 Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. A child enrolled 9/12/23 has an immunization report on file dated 10/8/19. 10A NCAC 09 .0302(d)(2) 1826 Substitutes and volunteers counted in ratio were not informed of the center's EPR Plan and its location. Documentation of this notice was not maintained on file or in a file designated for emergency preparedness and response plan documents. While staff are familiar with the EPR plan they are not aware of where it is located. .0607(g) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. The staff person hired 1/10/22 did not complete the required Recognizing and Responding to Suspicions of Child Maltreatment training within the required time-frame. .1102(g) 1898 Staff did not complete the health and safety training within one year of employment. The staff person hired 1/10/22 did not complete the required Health and Safety trainings. .1102(a) The violations documented above must be corrected immediately. A signed and dated letter of compliance can be mailed or emailed to me and must be received by April 24, 2024. If mailing, you must submit two (2) signed and dated copies. My mailing and email addresses are noted at the bottom. The letter of compliance must detail how you plan to maintain compliance in the future in addition to how it was corrected. Please be aware that any written information you submit regarding the correction of the violation is legal documentation. Therefore, it is important that all submitted information is accurate and truthful. If it is determined that submitted information was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. COMPLIANCE HISTORY Prior to today’s visit your compliance history was 96% over an eighteen (18) month period. CHILDREN RECORDS Ten (10) percent, or more, of children’s records were monitored today and one violation was documented. While a child enrolled 9/12/23 has an immunization report on file, the report is dated 10/18/19. The child is indicated on the children’s records form. Child care rules require that the health assessment and immunization report be on file within thirty (30) days of enrollment and no more than twelve (12) months old at time of enrollment. You informed me that no children receive medicine while in attendance. STAFF RECORDS I reviewed ten (10) percent or more of staff records and two (2) violations were documented. The staff person hired 1/10/22 completed some of the topics listed for the Health and Safety trainings through ProSolutions. However, she has yet to complete all of them. Please review the topics required to ensure they are completed within the next two (2) weeks. While the staff person hired 1/10/22 completed the Recognizing and Responding to Suspicions of Child Maltreatment (RRSCM) training on 3/7/24. This training is required to be completed within the first ninety (90) days of hire. Staff are aware of the center’s Emergency Preparedness and Response (EPR) plan but were unable to locate it. I was unable to review the EPR plan today. OUTDOOR ENVIRONMENT While monitoring the playground I observed the red and yellow play equipment with the slide has peeling paint over the majority of its railing. This equipment should either be replaced or repainted to ensure that children are not able to peel the paint or ingest the pieces that may peel off. There is a multi-color plastic border creating a sandbox are on the playground. There are several areas of the border that are cracked and expose sharp edges as well a pinching hazard. Removal or replacement of the cracked pieces should be done. ENVIRONMENTAL RATING SCALES You were reminded that this facility is in cohort one related to resuming the environmental rating scales (ERS). This means that the preparation year for your facility began July 1, 2023, through June 30, 2024. The assessment year begins July 1, 2024, through June 30, 2025, and the program must complete the ERS process during that year. Please visit the North Carolina Rated License Assessment Project (NCRLAP) website for informational webinars related to the current process and infographics with information on activities to complete during the preparation year (ncrlap.org). Ensure that all new and current staff have submitted all education to DCDEE WORKS for evaluation prior to completing the ERS. You may also complete an ERS assessment prior to your reassessment year and only use the scores if they are acceptable to you. TECHNICAL ASSISTANCE & REMINDERS: Technical assistance discussed related to use of screen time. Please be reminded that screen time is limited to thirty (30) minutes per day for enrolled children. However, this program is currently a five-star rated center and participates in the ERS assessment. That means screen time must be limited to twenty (20) minutes per day and documented on the DCDEE screen time log found on our website under “Provider Documents”. I also recommend that the sand be tilled or raked to redistribute more to the slide exit. The sand depth is six (6) inches or more in several spots around the play equipment with the slide but has been depleted some at the slide exit. The Clean Water for Carolina Kids program is expanding to the Clean Classrooms for Carolina Kids program. This is a legislatively mandated effort to address lead and asbestos hazards in North Carolina public schools, licensed child care centers, and licensed family child care homes. Participation allows facilities to meet all rule requirements for identified lead and asbestos hazards, as required by law. Rules 10A NCAC 41C .1001 through .1007 require all programs to be free of lead and asbestos hazards. RTI is coordinating all the lead in water, paint and asbestos testing and remediation. There are webinars that child care providers can watch to get instructions. Go to https://www.cleanwaterforuskids.org/en/carolina/ for more information. Currently operating child care facilities are required to test for lead in paint and asbestos once unless the consultant notes a concern during a visit and refers the program to environmental health. All existing licensed programs must complete the application summary for their program regarding lead paint and asbestos by May 1, 2024. The application is on the following website: https://www.cleanwaterforuskids.org/en/carolina/. The rule also requires all licensed child care centers to test all drinking water faucets and food preparation sinks for lead contamination once every three years. I recommend you review the date of your initial lead water testing to see if you are due this year. Child care licensing requirements are established to ensure a safe and healthy child care environment. It is your responsibility to maintain compliance with all applicable laws and rules. The best way to do so is to periodically review the child care laws and rules. The current rule book dated January 1, 2024, is available at the DCDEE website https://ncchildcare.ncdhhs.gov/. There are also modules reviewing the new Child Care Rules available on Moodle, which can be found on the Division website. I recommend you frequently click the “What’s New” tab to stay informed of all updates on the DCDEE website. Please feel free to contact me at (984) 867-7089 or email at Felicia.faison@dhhs.nc.gov for questions and assistance. If needed my mailing address is PO Box 61161, Raleigh NC 27661. You may also contact Susan Fuller, Licensing Supervisor at (252) 373-9809. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
G.S. 110-91 · Violation
Name of Operation: KITTRELL HEAD START Facility ID: 9151117 Consultant: FELICIA FAISON Operation Type: Center Case Number: Visit Date: 4/10/2024 Number Present: 13 Completed Date: 4/10/2024 Age: From 3 To 5 Total Minutes: 285 Time In: 09:00 AM Time Out: 01:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of my unannounced visit today was to monitor compliance with child care requirements applicable to an annual compliance visit. L. Harris, lead teacher, was present and assisted with the visit. Currently, this center operates with a Five-Star license issued on June 3, 2019, earning seven (7) points in the Education Component, six (6) points in the Program Component and one (1) Quality point. The last annual compliance visit was conducted on April 24, 2023. The last sanitation inspection was completed April 25, 2023, earning a Superior rating. The last fire inspection was conducted March 26, 2024, and the facility was approved for daytime care only. Children were observed participating in group time while the teacher discussed gardening and demonstrated planting a seed in soil they placed in plastic cup. The children also engaged in free choice activity center play, toileting and handwashing routines. Observed interactions between the teachers and children were nurturing in nature. FACILITY PROFILE This facility is owned by FRANKLIN-VANCE-WARREN OPPORTUNITY INC. I informed you that the corporation listed as owner of this facility is documented as current and active in the Secretary of State Database and is required to remain so per child care rules. I reviewed contact information for the owner and the facility with you and you verified the current information listed with DCDEE remains correct. The following violations of child care requirements were documented. Violation Number Comment Rule 721 All equipment and furnishings were not in good repair. The yellow and red slide has peeling paint over a majority of the railing. The multi-color border containing sand on the playground has areas that are cracked exposing sharp edges and pinching hazards. G.S. 110-91(6); .0601(b) 1323 Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. A child enrolled 9/12/23 has an immunization report on file dated 10/8/19. 10A NCAC 09 .0302(d)(2) 1826 Substitutes and volunteers counted in ratio were not informed of the center's EPR Plan and its location. Documentation of this notice was not maintained on file or in a file designated for emergency preparedness and response plan documents. While staff are familiar with the EPR plan they are not aware of where it is located. .0607(g) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. The staff person hired 1/10/22 did not complete the required Recognizing and Responding to Suspicions of Child Maltreatment training within the required time-frame. .1102(g) 1898 Staff did not complete the health and safety training within one year of employment. The staff person hired 1/10/22 did not complete the required Health and Safety trainings. .1102(a) The violations documented above must be corrected immediately. A signed and dated letter of compliance can be mailed or emailed to me and must be received by April 24, 2024. If mailing, you must submit two (2) signed and dated copies. My mailing and email addresses are noted at the bottom. The letter of compliance must detail how you plan to maintain compliance in the future in addition to how it was corrected. Please be aware that any written information you submit regarding the correction of the violation is legal documentation. Therefore, it is important that all submitted information is accurate and truthful. If it is determined that submitted information was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. COMPLIANCE HISTORY Prior to today’s visit your compliance history was 96% over an eighteen (18) month period. CHILDREN RECORDS Ten (10) percent, or more, of children’s records were monitored today and one violation was documented. While a child enrolled 9/12/23 has an immunization report on file, the report is dated 10/18/19. The child is indicated on the children’s records form. Child care rules require that the health assessment and immunization report be on file within thirty (30) days of enrollment and no more than twelve (12) months old at time of enrollment. You informed me that no children receive medicine while in attendance. STAFF RECORDS I reviewed ten (10) percent or more of staff records and two (2) violations were documented. The staff person hired 1/10/22 completed some of the topics listed for the Health and Safety trainings through ProSolutions. However, she has yet to complete all of them. Please review the topics required to ensure they are completed within the next two (2) weeks. While the staff person hired 1/10/22 completed the Recognizing and Responding to Suspicions of Child Maltreatment (RRSCM) training on 3/7/24. This training is required to be completed within the first ninety (90) days of hire. Staff are aware of the center’s Emergency Preparedness and Response (EPR) plan but were unable to locate it. I was unable to review the EPR plan today. OUTDOOR ENVIRONMENT While monitoring the playground I observed the red and yellow play equipment with the slide has peeling paint over the majority of its railing. This equipment should either be replaced or repainted to ensure that children are not able to peel the paint or ingest the pieces that may peel off. There is a multi-color plastic border creating a sandbox are on the playground. There are several areas of the border that are cracked and expose sharp edges as well a pinching hazard. Removal or replacement of the cracked pieces should be done. ENVIRONMENTAL RATING SCALES You were reminded that this facility is in cohort one related to resuming the environmental rating scales (ERS). This means that the preparation year for your facility began July 1, 2023, through June 30, 2024. The assessment year begins July 1, 2024, through June 30, 2025, and the program must complete the ERS process during that year. Please visit the North Carolina Rated License Assessment Project (NCRLAP) website for informational webinars related to the current process and infographics with information on activities to complete during the preparation year (ncrlap.org). Ensure that all new and current staff have submitted all education to DCDEE WORKS for evaluation prior to completing the ERS. You may also complete an ERS assessment prior to your reassessment year and only use the scores if they are acceptable to you. TECHNICAL ASSISTANCE & REMINDERS: Technical assistance discussed related to use of screen time. Please be reminded that screen time is limited to thirty (30) minutes per day for enrolled children. However, this program is currently a five-star rated center and participates in the ERS assessment. That means screen time must be limited to twenty (20) minutes per day and documented on the DCDEE screen time log found on our website under “Provider Documents”. I also recommend that the sand be tilled or raked to redistribute more to the slide exit. The sand depth is six (6) inches or more in several spots around the play equipment with the slide but has been depleted some at the slide exit. The Clean Water for Carolina Kids program is expanding to the Clean Classrooms for Carolina Kids program. This is a legislatively mandated effort to address lead and asbestos hazards in North Carolina public schools, licensed child care centers, and licensed family child care homes. Participation allows facilities to meet all rule requirements for identified lead and asbestos hazards, as required by law. Rules 10A NCAC 41C .1001 through .1007 require all programs to be free of lead and asbestos hazards. RTI is coordinating all the lead in water, paint and asbestos testing and remediation. There are webinars that child care providers can watch to get instructions. Go to https://www.cleanwaterforuskids.org/en/carolina/ for more information. Currently operating child care facilities are required to test for lead in paint and asbestos once unless the consultant notes a concern during a visit and refers the program to environmental health. All existing licensed programs must complete the application summary for their program regarding lead paint and asbestos by May 1, 2024. The application is on the following website: https://www.cleanwaterforuskids.org/en/carolina/. The rule also requires all licensed child care centers to test all drinking water faucets and food preparation sinks for lead contamination once every three years. I recommend you review the date of your initial lead water testing to see if you are due this year. Child care licensing requirements are established to ensure a safe and healthy child care environment. It is your responsibility to maintain compliance with all applicable laws and rules. The best way to do so is to periodically review the child care laws and rules. The current rule book dated January 1, 2024, is available at the DCDEE website https://ncchildcare.ncdhhs.gov/. There are also modules reviewing the new Child Care Rules available on Moodle, which can be found on the Division website. I recommend you frequently click the “What’s New” tab to stay informed of all updates on the DCDEE website. Please feel free to contact me at (984) 867-7089 or email at Felicia.faison@dhhs.nc.gov for questions and assistance. If needed my mailing address is PO Box 61161, Raleigh NC 27661. You may also contact Susan Fuller, Licensing Supervisor at (252) 373-9809. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.