Marvin B. Spence Head Start Center

10A NCAC 09 .0514 · Violation

Name of Operation: MARVIN B. SPENCE HEAD START CENTER Facility ID: 54000124 Consultant: TINA JONES Operation Type: Center Case Number: Visit Date: 1/15/2026 Number Present: 45 Completed Date: 1/15/2026 Age: From 3 To 5 Total Minutes: 180 Time In: 11:30 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp w/Rated Lic Assess Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance with applicable child care requirements during an Annual Compliance visit and to complete the facility’s rated license reassessment. Kimberly Barnes, Child Care Consultant, accompanied me on today’s visit. T. Mercer, Administrator, was present and assisted me with the visit. Currently this center operates with a 5 Star License, issued March 11, 2019, earning 7 points in the Education Component, 7 points in the Program Component (meeting enhanced space and reduced ratios) and 1 Quality point for having a staff benefits package and an infrastructure of parent involvement. The last Annual Compliance visit was completed on May 7, 2025. The last sanitation visit was completed November 3, 2025, and the last fire inspection was completed March 28, 2025. All components of transportation requirements could not be monitored today due to the buses not being on the premises. Monitoring will take place during the Routine Unannounced visit. The next rated license assessment was due March 11, 2022; however, the rated license process has been in a hold harmless status. Today, you requested to be reassessed for a Star-Rated License using Pathway 3 – Head Start Accreditation. Greene Lamp is listed as the current owner of this center. According to information verified on the North Carolina Secretary of State’s website, Greene Lamp remains Current and Active. Prior to making any changes in the corporation status, please contact me to discuss change of ownership procedures. The corporation status for your program must always remain Current and Active. Failure to comply may affect your child care license. Prior to today’s visit, the program’s compliance history was 97% over the current 18- month period. A copy of your compliance history report was left with you. Children were observed napping, participating in routines and developmentally appropriate activities indoors. Staff/child ratios and supervision were in compliance. Some children were observed transitioning to the outdoor environment. Staff members interacted positively with the children. A computer-generated visit summary was reviewed with you and a copy was provided at the conclusion of the visit. The following violations of child care requirements were documented. Violation Number Comment Rule 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. An annual staff evaluation was not completed for staff member, L. Jones. The hire date was 3/1/24 10A NCAC 09 .0514(f) 1898 Staff did not complete the health and safety training within one year of employment. Staff member, L. Jones did not complete the required health and safety trainings within one year of employment. The employment date is 3/1/24. The last training was completed 1/14/26. .1102(a) CONSULTATION: The violations documented above must be corrected immediately. A signed and dated letter of compliance must be mailed to me by January 29, 2026, describing how and when the violations were corrected. This two-week time frame is established to allow you time for submitting your compliance letter and is not intended to be used as a guide for correcting violations, as they should be corrected immediately. The letter of compliance should be mailed or emailed to me, Tina Jones, PO Box 10194, Goldsboro, NC 27532. If you have any questions related to this visit or if I can be of additional assistance, I can be reached at 252-361-3434 or tina.jones@dhhs.nc.gov. You may also contact Susan Fuller, Licensing Supervisor at 252-373-9809. Please be aware that any written information submitted by you regarding correction of violations documented is legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. Child care licensing requirements are established to ensure a safe and healthy child care environment. Therefore, it is important for you to be knowledgeable of all the licensing requirements that apply to your type of program. It is your responsibility to maintain compliance with the applicable laws and rules; always whether they have been monitored or specifically discussed with you in the past. The best way for you to ensure that you are meeting all requirements is to periodically review the child care laws and rules on the Division of Child Development and Early Education’s website. QRIS ASSESSMENT: Today you submitted an Application for Assessment for a Rated License for Centers using Pathway 3. You also submitted the Request to use Accreditation and Head Start Licensure Pathway to Earn a Star Rated License form, verification of your Head Start designation, and the Head Start Staff/Child Ratio form. You stated that you will send the Quality Initiatives Form with supporting documentation when it has been completed. Your center is eligible for Five-Stars based on Pathway 3 - Head Start Accreditation, effective 1/15/2026. Always ensure your license has the correct information when you receive it. Once you receive your new license, please review and return the old permit by mail to Tina Jones, PO Box 10194, Goldsboro, NC 27532. Your three-year rated license reassessment will be 1/15/2029. TECHNICAL ASSISTANCE / RESOURCES: Your local and regional Smart Start Partnerships and Child Care Resource and Referral Agencies and Child Care Health Consultants provide general training to meet on-going training hours, health and safety training requirements, Environment Rating Scale training and training specific to your center’s needs. They can also work with you to provide on-site technical assistance. Raise NC Newsletter – If you are not receiving and reading the Raise NC Newsletter, you are missing out on current relevant information about early childhood issues in North Carolina, information about proposed rules, available trainings and other information that may be of interest to you and your staff. The Raise NC Newsletter is typically sent out weekly to all facility contact email addresses, but if your email is not the facility contact email address, you can go to the DCDEE Website, https://ncchildcare.ncdhhs.gov/ and click on the “What’s New” tab. Click on “What’s New” and enter your email address and name under “Sign Up for Updates”. As an early learning professional, you will need to stay updated on issues in North Carolina that affect you and your business. Share with your staff so they will be up to date as well. REGISTRY- Sex Offender Registry and Notification Email - North Carolina General Statute 14-208 requires sex offenders to register with the North Carolina Department of Justice. The law states that a sex offender shall not knowingly reside within 1,000 feet of the property on which any public or nonpublic school or child care center is located. This does not apply to child care centers that are located on or within 1,000 feet of property of an institution of higher education where the registrant is a student or is employed. All licensed child care centers must register to receive e-mail notification when a registered sex offender moves within a one-mile radius of the center. (§14-208.19) To register for the e-mail notification, go to http://sexoffender.ncsbi.gov. If you have any questions, please contact your local sheriff's department. NCID - Keep Your NCID Active - Did you know that if you do not login on to any DCDEE platforms (e.g., Moodle, WORKS, CBC) for a period of 12 months, your account will be archived? An archived account cannot be reinstated. You will need to create a new one and then email all platforms (e.g., Moodle, WORKS, CBC) to merge accounts. *Pro Tip: Set your calendar to remind you, your staff every 6 months to log in and out at https://myncid.nc.gov to keep your account activated and it will NOT be archived. *For assistance with NCID, contact ncid.nc.gov or 919.754.6000. Thank you for your time and assistance today. Refer to this visit summary for a refresher of our discussions today, and I encourage you to share with staff and use the information as a teaching tool. If you have any questions, do not hesitate to contact me. Contact Information – Tina Jones at tina.jones@dhhs.nc.gov or 252-361-3434. You may also contact Licensing Supervisor Susan Fuller at 252-373-9809. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0601 · Violation

Name of Operation: MARVIN B. SPENCE HEAD START CENTER Facility ID: 54000124 Consultant: TINA JONES Operation Type: Center Case Number: Visit Date: 9/28/2023 Number Present: 34 Completed Date: 9/28/2023 Age: From 3 To 4 Total Minutes: 240 Time In: 09:00 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an Annual Compliance visit. A checklist was used to note the requirements I monitored today. The staff/training worksheets were emailed prior to the visit. Currently this center operates with a 5 Star License, issued March 11, 2019, earning 7 points in the Education Component, 7 points in the Program Component (meeting enhanced space and reduced ratios) and 1 Quality point for having a staff benefits package and an infrastructure of parent involvement. The last annual compliance visit was conducted October 3, 2022. The last sanitation inspection was completed October 27, 2022, with a “Superior” classification. The last fire inspection was completed April 6, 2023, and the facility was approved for daytime care only. As a reminder, fire inspections must be completed prior to the expiration date of the previous inspection. The previous inspection was completed on March 9, 2022. The Administrator, V. Kornegay, was not available for today’s visit. C. Phillips was present, assisted with today’s visit, and was available for consultation. This program consists of three (3) head start classrooms. Foster grandparents were observed volunteering in each classroom. Foster grandparent volunteers are not counted in the ratio and are not left unattended with the children. Volunteer files were available on site. Children were observed during morning group activities, free play in centers, completing transitions and routines such as handwashing, and toileting. All staff interacted with the children in a positive and supportive manner. Prior to today’s visit, the program’s compliance history was 97% over the current 18- month period. A copy of your compliance history report was left with you. The center is owned and operated by Greene Lamp, (non-profit corporation) with a current-active status based on today’s research in the North Carolina Secretary of State database. This corporation owns the center, which means a Current/Active status must always be maintained. I used the Annual Compliance Monitoring Checklist for Child Care and the Child Care Center Item Number Listing (DCD 0357) as a basic monitoring tool to assess compliance with all applicable child care requirements. The violations documented were reviewed with you at the conclusion of the visit and a copy of the visit summary was provided to you at the conclusion of the visit. The following violations were documented: Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The fire inspection was not completed within 12 months of the previous inspection. The previous inspection was completed on March 9, 2022 and the current inspection was completed on April 6, 2023. 10A NCAC 09 .0304(a) 807 A safe indoor and outdoor environment was not provided for the children. Active fire ants mounds were located on the playground. A gap between the fence and the brick building structure enclosing the playground was large enough for a small child or animal to go through. 10A NCAC 09 .0601(a) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. One new substitute staff member did not complete the required six hours of orientation training within the first two weeks of employment. The first date of employment was 8/29/23. .1101(a)(b) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. A staff member did not complete health and safety training topics as part of on-going training within five years of completing the previous health and safety topics. This staff member completed the required trainings in June 2017. .1103(b) CONSULTATION AND RULES REVIEW: Violations documented above must be corrected immediately. A signed and dated letter of compliance must be mailed to me by October 12, 2023, describing how and when the violations were corrected and how compliance will be maintained in the future. This two-week time frame is established to allow you time for submitting your compliance letter and is not intended to be used as a guide for correcting violations, as they should be corrected immediately. The letter of compliance should be mailed or emailed to me, Tina Jones, PO Box 10194, Goldsboro, NC 27532. The compliance letter must be submitted from the email address on file for your program. If you have any questions related to this visit or if I can be of additional assistance, I can be reached at 252-361-3434 or tina.jones@dhhs.nc.gov. You may also contact Susan Fuller, Licensing Supervisor at 252-373-9809. Please be aware that any written information submitted by your regarding correction of violations documented is legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. Child care licensing requirements are established to ensure a safe and healthy child care environment. Therefore, it is important for you to be knowledgeable of all the licensing requirements that apply to your type of program. It is your responsibility to maintain compliance with the applicable laws and rules; always whether they have been monitored or specifically discussed with you in the past. The best way for you to ensure that you are meeting all requirements is to periodically review the child care laws and rules on the Division of Child Development and Early Education’s website. RULES REVIEW: STAFF FILES: While monitoring the staff’s personnel files, I documented the following violations: -One staff member did not complete the Health and Safety training topics as a part of on-going training within five years of completing the previous health and safety training topics. -One substitute staff member’s orientation was not completed within two weeks of employment. The date of employment was 8-29-2023. Ensure that all the required topics are reviewed, and the review is documented within the first two weeks of employment as required. We reviewed the importance of the Staff file and the substitute checklist. We discussed you utilizing this document to ensure compliance is maintained with staff records. We discussed you possible completing staff file reviews several times per year to assist you in maintaining accurate records. SAFE OUTDOOR ENVIRONMENT: While completing a walk-through of the outdoor environment, I observed several active fire ant mounds. You stated that there has been an on-going issue with fire ants. There were mounds that were not active that had been treated. I observed a gap between the fence and a brick building structure that enclosed the playground. This gap was large enough for a small child or animal to go through. You placed a maintenance request for these two items during the visit. NO-COST CDA COURSEWORK: Webinar: No-cost CDA Coursework for NC Early Education Professionals: DCDEE recently announced the opportunity for early care and learning teaching assistants and new teachers to get access to Child Development Associate® (CDA) coursework at NO COST. To learn more, plan to attend this webinar to hear from the DCDEE, Teaching Strategies and T.E.AC.H. Mark Your Calendar: Oct 3, 2023 1:00 PM Eastern Time Please click the link below to join the webinar: https://teachingstrategies.zoom.us/j/96753731387?pwd=VE5aQ1g0bnR6aUZYTGNBbzdWbTJxdz09 Webinar ID: 967 5373 1387 Passcode: 268674 GETTING HELP WITH CHALLENGING BEHAVIORS: Assistance can be requested for help with handling challenging behaviors. The Healthy Social Behaviors in Child Care Centers Project (HSB) provides ideas to create a learning environment that can assist in preventing challenging behaviors. They provide free technical assistance, professional development, and they offer a variety of additional resources. For additional information on the Healthy Social Behaviors Project or to view a current listing of scheduled trainings, browse the NC Child Care Resource & Referral Council website. For information about Pyramid Model CEU-level trainings, contact the HSB Education Specialist, Liz Tuttle at etuttle@childcareresourcesinc.org. To obtain a Request for TA Services, contact your local Behavior Specialist or email the Statewide Project Manager, Smokie Brawley, at sbrawley@childcareresourcesinc.org. You and staff can also contact the challenging behavior helpline at 1-888- 600-1685 option 2. You can speak to a Behavior Support Advisor or submit questions about specific behaviors in your program. You will also be able to post questions in the “Talk to the Expert” group in the online network. SUMMER HEAT SAFETY: Since 1998, more than 900 children have died from vehicular heatstroke - an average of 38 per year - and 53% of incidents involve a parent or caregiver forgetting the child was in the vehicle. Parents and caregivers can act immediately to end these preventable deaths. Additional information regarding summer heat safety is provided on the link below. Please share information with staff. https://www.nsc.org/road/safety-topics/child-passenger-safety/kids-in-hot-cars TECHNICAL ASSITANCE: For additional technical assistance, you may contact Stephanie Sullivan or Taylor Bowen at: Partnership for Children of Lenoir & Greene Counties ssullivan@lgpfc.org tbowen@lgpfc.org. DCDEE RESOURCES: I recommended you periodically visit the DCDEE website at https://ncchildcare.ncdhhs.gov/ under the "What's New" tab to stay abreast of updated information provided. You can also complete training modules located in MOODLE platform If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0304 · Violation

Name of Operation: MARVIN B. SPENCE HEAD START CENTER Facility ID: 54000124 Consultant: TINA JONES Operation Type: Center Case Number: Visit Date: 9/28/2023 Number Present: 34 Completed Date: 9/28/2023 Age: From 3 To 4 Total Minutes: 240 Time In: 09:00 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an Annual Compliance visit. A checklist was used to note the requirements I monitored today. The staff/training worksheets were emailed prior to the visit. Currently this center operates with a 5 Star License, issued March 11, 2019, earning 7 points in the Education Component, 7 points in the Program Component (meeting enhanced space and reduced ratios) and 1 Quality point for having a staff benefits package and an infrastructure of parent involvement. The last annual compliance visit was conducted October 3, 2022. The last sanitation inspection was completed October 27, 2022, with a “Superior” classification. The last fire inspection was completed April 6, 2023, and the facility was approved for daytime care only. As a reminder, fire inspections must be completed prior to the expiration date of the previous inspection. The previous inspection was completed on March 9, 2022. The Administrator, V. Kornegay, was not available for today’s visit. C. Phillips was present, assisted with today’s visit, and was available for consultation. This program consists of three (3) head start classrooms. Foster grandparents were observed volunteering in each classroom. Foster grandparent volunteers are not counted in the ratio and are not left unattended with the children. Volunteer files were available on site. Children were observed during morning group activities, free play in centers, completing transitions and routines such as handwashing, and toileting. All staff interacted with the children in a positive and supportive manner. Prior to today’s visit, the program’s compliance history was 97% over the current 18- month period. A copy of your compliance history report was left with you. The center is owned and operated by Greene Lamp, (non-profit corporation) with a current-active status based on today’s research in the North Carolina Secretary of State database. This corporation owns the center, which means a Current/Active status must always be maintained. I used the Annual Compliance Monitoring Checklist for Child Care and the Child Care Center Item Number Listing (DCD 0357) as a basic monitoring tool to assess compliance with all applicable child care requirements. The violations documented were reviewed with you at the conclusion of the visit and a copy of the visit summary was provided to you at the conclusion of the visit. The following violations were documented: Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The fire inspection was not completed within 12 months of the previous inspection. The previous inspection was completed on March 9, 2022 and the current inspection was completed on April 6, 2023. 10A NCAC 09 .0304(a) 807 A safe indoor and outdoor environment was not provided for the children. Active fire ants mounds were located on the playground. A gap between the fence and the brick building structure enclosing the playground was large enough for a small child or animal to go through. 10A NCAC 09 .0601(a) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. One new substitute staff member did not complete the required six hours of orientation training within the first two weeks of employment. The first date of employment was 8/29/23. .1101(a)(b) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. A staff member did not complete health and safety training topics as part of on-going training within five years of completing the previous health and safety topics. This staff member completed the required trainings in June 2017. .1103(b) CONSULTATION AND RULES REVIEW: Violations documented above must be corrected immediately. A signed and dated letter of compliance must be mailed to me by October 12, 2023, describing how and when the violations were corrected and how compliance will be maintained in the future. This two-week time frame is established to allow you time for submitting your compliance letter and is not intended to be used as a guide for correcting violations, as they should be corrected immediately. The letter of compliance should be mailed or emailed to me, Tina Jones, PO Box 10194, Goldsboro, NC 27532. The compliance letter must be submitted from the email address on file for your program. If you have any questions related to this visit or if I can be of additional assistance, I can be reached at 252-361-3434 or tina.jones@dhhs.nc.gov. You may also contact Susan Fuller, Licensing Supervisor at 252-373-9809. Please be aware that any written information submitted by your regarding correction of violations documented is legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. Child care licensing requirements are established to ensure a safe and healthy child care environment. Therefore, it is important for you to be knowledgeable of all the licensing requirements that apply to your type of program. It is your responsibility to maintain compliance with the applicable laws and rules; always whether they have been monitored or specifically discussed with you in the past. The best way for you to ensure that you are meeting all requirements is to periodically review the child care laws and rules on the Division of Child Development and Early Education’s website. RULES REVIEW: STAFF FILES: While monitoring the staff’s personnel files, I documented the following violations: -One staff member did not complete the Health and Safety training topics as a part of on-going training within five years of completing the previous health and safety training topics. -One substitute staff member’s orientation was not completed within two weeks of employment. The date of employment was 8-29-2023. Ensure that all the required topics are reviewed, and the review is documented within the first two weeks of employment as required. We reviewed the importance of the Staff file and the substitute checklist. We discussed you utilizing this document to ensure compliance is maintained with staff records. We discussed you possible completing staff file reviews several times per year to assist you in maintaining accurate records. SAFE OUTDOOR ENVIRONMENT: While completing a walk-through of the outdoor environment, I observed several active fire ant mounds. You stated that there has been an on-going issue with fire ants. There were mounds that were not active that had been treated. I observed a gap between the fence and a brick building structure that enclosed the playground. This gap was large enough for a small child or animal to go through. You placed a maintenance request for these two items during the visit. NO-COST CDA COURSEWORK: Webinar: No-cost CDA Coursework for NC Early Education Professionals: DCDEE recently announced the opportunity for early care and learning teaching assistants and new teachers to get access to Child Development Associate® (CDA) coursework at NO COST. To learn more, plan to attend this webinar to hear from the DCDEE, Teaching Strategies and T.E.AC.H. Mark Your Calendar: Oct 3, 2023 1:00 PM Eastern Time Please click the link below to join the webinar: https://teachingstrategies.zoom.us/j/96753731387?pwd=VE5aQ1g0bnR6aUZYTGNBbzdWbTJxdz09 Webinar ID: 967 5373 1387 Passcode: 268674 GETTING HELP WITH CHALLENGING BEHAVIORS: Assistance can be requested for help with handling challenging behaviors. The Healthy Social Behaviors in Child Care Centers Project (HSB) provides ideas to create a learning environment that can assist in preventing challenging behaviors. They provide free technical assistance, professional development, and they offer a variety of additional resources. For additional information on the Healthy Social Behaviors Project or to view a current listing of scheduled trainings, browse the NC Child Care Resource & Referral Council website. For information about Pyramid Model CEU-level trainings, contact the HSB Education Specialist, Liz Tuttle at etuttle@childcareresourcesinc.org. To obtain a Request for TA Services, contact your local Behavior Specialist or email the Statewide Project Manager, Smokie Brawley, at sbrawley@childcareresourcesinc.org. You and staff can also contact the challenging behavior helpline at 1-888- 600-1685 option 2. You can speak to a Behavior Support Advisor or submit questions about specific behaviors in your program. You will also be able to post questions in the “Talk to the Expert” group in the online network. SUMMER HEAT SAFETY: Since 1998, more than 900 children have died from vehicular heatstroke - an average of 38 per year - and 53% of incidents involve a parent or caregiver forgetting the child was in the vehicle. Parents and caregivers can act immediately to end these preventable deaths. Additional information regarding summer heat safety is provided on the link below. Please share information with staff. https://www.nsc.org/road/safety-topics/child-passenger-safety/kids-in-hot-cars TECHNICAL ASSITANCE: For additional technical assistance, you may contact Stephanie Sullivan or Taylor Bowen at: Partnership for Children of Lenoir & Greene Counties ssullivan@lgpfc.org tbowen@lgpfc.org. DCDEE RESOURCES: I recommended you periodically visit the DCDEE website at https://ncchildcare.ncdhhs.gov/ under the "What's New" tab to stay abreast of updated information provided. You can also complete training modules located in MOODLE platform If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times