Kids Incorporated Learning Center

10A NCAC 09 .0604 · Violation

Name of Operation: KIDS INCORPORATED LEARNING CENTER Facility ID: 54000273 Consultant: TINA JONES Operation Type: Center Case Number: Visit Date: 2/6/2026 Number Present: 8 Completed Date: 2/6/2026 Age: From 2 To 9 Total Minutes: 240 Time In: 09:00 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp w/Rated Lic Assess Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit with a rated license assessment. A checklist was used to note the requirements I monitored today. The staff/training worksheets requested were received prior to the visit. The application for assessment for a rated license, facility CQI, individual CQI’s, and the family and community engagement standards document was received during the visit. Currently this center operates with a Three-Star License, issued August 23, 2019, earning four (4) points in the Education Component, two (2) points in the Program Component and one (1) Quality point based on the administrator completing a business training and a wage and hour training course. You, A. Purvis, Administrator, were present and available for consultation at the conclusion of the visit. Children were observed participating in group activities, free play in centers, completing transitions, and completing routines such as handwashing and toileting. The teachers supervised and interacted with the children in a positive manner. Due to low attendance, the eight (8) children present were combined. The last Annual Compliance visit was completed on February 16, 2024. The last sanitation inspection was completed July 25, 2025, with a “Superior” classification. The last fire inspection was completed February 25, 2025, and the program was approved for day- time care only. Prior to today’s visit, the program’s compliance history was 93% over the current 18- month period. A copy of your compliance history report was left with you. You confirmed that the ownership remains, Anne Purvis and Norma Purvis. Contact me prior to making any changes to the ownership. You confirmed that there were no changes to the facility contact information. I used the Annual Compliance Monitoring Checklist for Child Care and the Child Care Center Item Number Listing (DCD 0357) as a basic monitoring tool to assess compliance with all applicable child care requirements. The violation documented was reviewed with you and a computer-generated visit summary was left with you. The following violation was documented: Violation Number Comment Rule 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space 5, two electrical outlets did not have safety outlets when not being used. 10A NCAC 09 .0604(c) CONSULTATION AND TECHNICAL ASSISTANCE: Childcare licensing requirements are established to ensure a safe and healthy childcare environment. Therefore, it is important for you to be knowledgeable of all the licensing requirements that apply to your type of program. It is your responsibility to maintain compliance with the applicable laws and rules; always whether they have been monitored or specifically discussed with you in the past. The best way for you to ensure that you are meeting all requirements is to periodically review the childcare laws and rules on the Division of Child Development and Early Education’s website. RATED LICENSE INFORMATION: FAMILY AND COMMUNITY ENGAGEMENT STANDARDS: Your program is implementing the foundational practices required to meet the requirements of a Three -Star rated license by completing the minimum plus two (2) additional options from two (2) separate categories. The categories you are implementing are: -C-1 – Two-way communication with families -EL-3 – The child care center offers at least two-family events annually. Supporting documentation was available for review. CQI: The Continuous Quality Improvement Plans for all individuals and the Facility Continuous Quality Improvement Plan were received. CURRICULUM/CHILD OBSERVATIONS/COACHING/TRAINING OPTIONS: Documentation was available to show that the facility is utilizing the Creative Curriculum. Portfolios were available to show that observations were completed on enrolled children. The administrator provided documentation that 12.2 CEU’s were completed to meet the criteria for the training requirement. EDUCATION: At this time, there are two staff members that are required to have education evaluated. 50% of lead teachers meet the 5 star education standard and 50% of other staff meet the 5 star education standard. Three Star License Standard: With the documentation provided and staff meeting the 5 star education standard, your facility will earn a Three Star License effective 2/6/2026. Your next rated license assessment will take place prior to 2/6/2029. When you receive your new permit, please mail me your previous permit. Please review your new permit to ensure all information is correct. PROFESSIONAL DEVELOPMENT: Ready to strengthen relationships with the adults you work with? This free, self-paced online training is made for teachers, directors, family child care home professionals, and others working in North Carolina child care programs. DCDEE credit hours are available. Register at https://www.dcdee.moodle.nc.gov/. Winter 2026 Edition of Healthy Child Care NC Newsletter The NC Child Care Health and Safety Resource Center's Newsletter—Ready, Set, Action!—includes in-depth information about health and safety concerns in early care and education settings as well as information for child care programs to share with families. This edition is filled with information on the role of medical action plans in child care, responding to emergencies, and more! To view the newsletter click on : https://sway.cloud.microsoft/zNeLZz5RRmxCuvGT?ref=Link&loc=play. FREE ADULT MENTAL HEALTH FIRST AID TRAINING Be prepared to support those around you by getting certified in Mental Health First Aid. Mental Health First Aid teaches the skills needed to recognize and respond to signs and symptoms of mental health and substance use challenges, as well as how to provide someone with initial support until they are connected with appropriate professional help. In the free course, you learn risk factors and warning signs for mental health and addiction concerns, strategies to help someone in both crisis and non-crisis situations, and where to turn for help. Offered by UNC School of Social Work and the NCDHHS Division of Child Development and Early Education. To register visit: https://ncmhfa.unc.edu/adult-mhfa-for-child-development-and-early-educators/ For a list of trainings and dates, visit https://acrobat.adobe.com/id/urn:aaid:sc:VA6C2:1e43735b-e609-414f-a946-ef316e09edae For Questions Please Email nccommunitymhfa@ssw.unc.edu PROVIDER DOCUMENTS/FORMS: You should visit the website often to ensure you’re using all updated forms. All requirements must be included if you choose to use your own forms electronically or hard copy. The NC child care rules were last updated as of July 1, 2025. • The most current provider documents/ forms, checklists, resources related to child care, MOODLE trainings, and new child care requirements can be found on the Division of Child Development and Early Education website. https://ncchildcare.ncdhhs.gov • NC Child Care Health & Safety Resource Center www.healthychildcare.unc.edu. CONTACT INFORMATION: Tina Jones, PO Box 10194, Goldsboro, NC 27532 or tina.jones@dhhs.nc.gov. If you have any questions related to this visit or if I can be of additional assistance, I can be reached at 252-361-3434. You may also contact Susan Fuller, Licensing Supervisor, at 252-373-9809. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: KIDS INCORPORATED LEARNING CENTER Facility ID: 54000273 Consultant: TINA JONES Operation Type: Center Case Number: Visit Date: 2/11/2025 Number Present: 17 Completed Date: 2/11/2025 Age: From 0 To 5 Total Minutes: 180 Time In: 09:00 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A checklist was used to note the requirements I monitored today. The requested staff/training worksheets were received during the visit. Currently this center operates with a Three-Star License, issued August 23, 2019, earning four (4) points in the Education Component, two (2) points in the Program Component and one (1) Quality point based on the administrator completing a business training and a wage and hour training course. You, A. Purvis, Administrator, were present and available for consultation at the conclusion of the visit. Children were observed participating in group activities, free play in centers, completing transitions, and completing routines such as handwashing and toileting. The teachers supervised and interacted with the children in a positive manner. The last Annual Compliance visit was completed on February 16, 2024. The last sanitation inspection was completed July 23, 2024, with a “Superior” classification. The last fire inspection was completed February 29, 2024, and the program was approved for day- time care only. Prior to today’s visit, the program’s compliance history was 93% over the current 18- month period. A copy of your compliance history report was left with you. You confirmed that the ownership remains, Anne Purvis and Norma Purvis. Contact me prior to making any changes to the ownership. You confirmed that there were no changes to the facility contact information. I used the Annual Compliance Monitoring Checklist for Child Care and the Child Care Center Item Number Listing (DCD 0357) as a basic monitoring tool to assess compliance with all applicable child care requirements. The violations documented were reviewed with you and a computer-generated visit summary was left with you. The following violations were documented: Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. A current activity plan was not posted for the group of children enrolled in space 4. GS 110-91(12); .0508(a) 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. In space 1, two sippy cups were labeled with the name of the child; however, no date was provided. 15A NCAC 18A .2804(d) 535 Any excess formula, thawed human milk and/or bottled beverage were not discarded or returned home at the end of each day. In space 4, a bottle dated for 2/10/2025, was not discarded or returned home at the end of the day. 15A NCAC 18A .2804(d) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Two staff members, J. Moore employed 9/26/24, and K. Noble employed 6/3/2024, have not completed the required training. .1102(g) CONSULTATION AND TECHNICAL ASSISTANCE: The violations documented above must be corrected immediately. A signed and dated letter of compliance must be mailed to me by February 25, 2025, describing how and when the violations were corrected. This two-week time frame is established to allow you time for submitting your compliance letter and is not intended to be used as a guide for correcting violations, as they should be corrected immediately. The letter of compliance should be mailed or emailed to me, Tina Jones, PO Box 10194, Goldsboro, NC 27532. The compliance letter must be submitted from the email address on file for your program. If you have any questions related to this visit or if I can be of additional assistance, I can be reached at 252-361-3434 or tina.jones@dhhs.nc.gov. You may also contact Susan Fuller, Licensing Supervisor at 252-373-9809. Please be aware that any written information submitted by you regarding correction of violations documented is legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. Child care licensing requirements are established to ensure a safe and healthy child care environment. Therefore, it is important for you to be knowledgeable of all the licensing requirements that apply to your type of program. It is your responsibility to maintain compliance with the applicable laws and rules; always whether they have been monitored or specifically discussed with you in the past. The best way for you to ensure that you are meeting all requirements is to periodically review the child care laws and rules on the Division of Child Development and Early Education’s website. DCDEE WORKS: Please continue to keep your Staff and Training worksheets up to date. Update the worksheets when changes are made, such as hiring new staff, additional coursework, and completed training. If the education information is not in the “WORKS” system when the star-rated license is reassessed it could affect the points in Education Standards. Please contact the WORKS department if you have questions on what is needed. The information is below 919-814-6350 or dcdee.works@dhhs.nc.gov. START RATED LICENSE/QUALITY IMPROVEMENT RATING SYSTEM (QRIS) UPDATE: The Governor signed 12 bills on July 8, 2024. Including the Adjustments to the Appropriations Act (SB 357), which includes the $67.5 million for reduced compensation payments for the first two quarters of FY 24-25 and the DHHS Agency Bill (Senate Bill 425) which includes the QRIS provisions: • QRIS modernization (3 new pathways to stars) is now approved (SB 425). • Hold harmless has been extended until the new QRIS is implemented (SB 425). Providers in Cohort 1 are not required to go any further with a rated license assessment unless they want to, and providers in Cohort 2 do not need to start their preparation year unless they want to. • SB 425 does mean that programs currently accredited through the approved accrediting bodies can move to a 3- or 5-star license if they are not already at this star level. Providers will need to submit a request to their consultant and provide a copy of their accreditation certificate for processing. • SB 425 also requires that we move to the ERS-3 versions for ECCERS. ITERS and FCCERS, effective February 1, 2025. Self-paced online training modules regarding the new assessments will be available in September 2024. • SB 357 provides $67.5 million dollars to continue a reduced level of funding for the compensation portion only of the Child Care Stabilization Grant. Funding is designated for the first two quarters of FY 2024-25 and provides only about 75% of funding needed to maintain compensation payment amounts provided through ARPA funding which ended June 30, 2024. DCDEE will continue to utilize the NC FAST Stabilization Grant portal to distribute funds. CRMINAL BACKGROUND CHECK-AMBCMS PORTAL: The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS on an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at 1-800-859-0829 and someone will assist you. RESOURCES: PROVIDER DOCUMENTS/FORMS: You should visit the website often to ensure you’re using all updated forms. All requirements must be included if you choose to use your own forms electronically or hard copy. The NC child care rules were last updated as of November 1, 2024. • The most current provider documents/ forms, checklists, resources related to child care, MOODLE trainings, and new child care requirements can be found on the Division of Child Development and Early Education website. https://ncchildcare.ncdhhs.gov • NC Child Care Health & Safety Resource Center www.healthychildcare.unc.edu. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0601 · Violation

Name of Operation: KIDS INCORPORATED LEARNING CENTER Facility ID: 54000273 Consultant: TINA JONES Operation Type: Center Case Number: 0924-166L Visit Date: 9/13/2024 Number Present: 13 Completed Date: 9/13/2024 Age: From 0 To 4 Total Minutes: 150 Time In: 09:00 AM Time Out: 11:30 AM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to investigate a report alleging violations of the child care requirements related to staff/child ratios and supervision. The allegation report was reviewed with, N. Purvis, co-owner/operator. Anne Purvis, co-owner, arrived shortly after the visit began. You both were given the opportunity to discuss the allegations and ask questions. Thirteen (13) children ages infant to four (4) years of age were present. Children were observed participating in free choice activities, completing transitions and completing routine care needs. I observed an infant sitting in a highchair and an infant sitting in a bouncy seat. The infant in the highchair was not eating at the time. I reviewed with the caregiver that if the child was finished eating, they must be removed from the highchair and that the highchair must only be used for feeding purposes. The child was removed from the highchair. Two children enrolled in the infant room were sitting on the floor interacting with one another. One infant was observed laying in a crib. Prior to today’s visit, the compliance history score was 91%. FINDINGS/OBSERVATIONS: Limited but required sections of child care requirements were monitored. Supervision, staff/child ratio, adequate approved space, and permit restrictions were monitored. Enrollment was completed. Allegations: There is a concern that children were left unsupervised. There is a concern that staff/child ratios were not being followed. We reviewed that on Wednesday, September 11, 2024, Norma Purvis was left caring for eleven (11) children. Three of those eleven (11) children were infants. Anne Purvis, co-owner, had a medical appointment and had to leave the facility. Once A. Purvis left the facility, N. Purvis was left providing care to eleven (11) children for approximately one hour and 15 minutes. N. Purvis stated that at 9:15am, she left three (3) infants in the classroom for enrolled infants, space 1, and moved the preschool age children to the front room, space 3. It was stated this classroom is closer to the classroom for infants; therefore, Ms. Purvis could monitor the infants better. N. Purvis stated there was an infant that was asleep in the crib and she didn’t want to move him while he was asleep. The two infants that were not asleep were moved to the front room, space with the preschool age children until 10:00am. When the infant woke from napping, the third infant, along with the ten children, were moved to the classroom for preschool children, space 5. The children remained combined until staff member, Kaye Seymour arrived at 10:30am. Based on the observations and the information provided, the allegation regarding adequate supervision and staff/child ratios not being followed is substantiated. A walk-through of the facility was completed. Each classroom was observed in compliance of staff/child ratio. A computer-generated visit summary was reviewed with you and a copy was provided to you. I reviewed all violations with you at the conclusion of the visit. The following violations were documented: Violation Number Comment Rule 301 Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. On September 11, 2024, one staff member was providing care to 11 children that included three children under 12 months of age. GS 110-91(7);.0713(a-d) 303 Children were not adequately supervised at all times. On 9/11/2024, three infants were left unsupervised when only one staff was present at the facility. The infants were left alone in the classroom for infants, space 1, while the remaining enrolled and present children were being cared for in a separate classroom, space 3. .1801(a)(1-5) 316 Children under one year of age were not kept separate from children two years and older. On September 11, 2024, three children under one year of age were not kept separate from children two years and older. There were 11 children present in one classroom ranging in age from infant to four years of age. 10A NCAC 09 .0713(a)(5) 807 A safe indoor and outdoor environment was not provided for the children. A knife was being stored on a table that was accessible to children in space 5. A container of Aquaphor lotion was being stored on a table that was accessible to children in space 5. 10A NCAC 09 .0601(a) CONSULTATION AND TECHNICAL ASSISTANCE: The violations documented above must be corrected immediately. A signed and dated letter of compliance must be mailed to me by September 27, 2024, describing how and when the violations were corrected. This two-week time frame is established to allow you time for submitting your compliance letter and is not intended to be used as a guide for correcting violations, as they should be corrected immediately. The letter of compliance should be mailed or emailed to me, Tina Jones, PO Box 10194, Goldsboro, NC 27532. The compliance letter must be submitted from the email address on file for your program. If you have any questions related to this visit or if I can be of additional assistance, I can be reached at 252-361-3434 or tina.jones@dhhs.nc.gov. You may also contact Susan Fuller, Licensing Supervisor at 252-373-9809. Please be aware that any written information submitted by you regarding correction of violations documented is legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. Childcare licensing requirements are established to ensure a safe and healthy childcare environment. Therefore, it is important for you to be knowledgeable of all the licensing requirements that apply to your type of program. It is your responsibility to maintain compliance with the applicable laws and rules; always whether they have been monitored or specifically discussed with you in the past. The best way for you to ensure that you are meeting all requirements is to periodically review the childcare laws and rules on the Division of Child Development and Early Education’s website. STAFF/CHILD RATIO: Standards for staff: child ratios and group sizes are a way to ensure the safety, well-being, and development of children in child care programs. We reviewed that required ratios and group sizes address the health and safety of children and help staff provide better supervision and care and provide children with more opportunities to develop social skills by allowing them to consistently interact with a smaller group of children and staff. SUPERVISION- We reviewed that children shall be adequately supervised at all times. We discussed that on September 11, 2024, a staff member caring for infant age children left the classroom unattended; therefore, adequate supervision was not provided. I shared safety concerns that could arise due to lack of supervision. I reminded you that infants must always be supervised. We reviewed that children under one year of age must be kept separate from children two years and older. I provided you some resources to assist you in obtaining staff. I encourage you to contact your local Partnership for Children, the local community colleges, and invest in advertising to attract future teaching staff. I also encourage you to have a hiring event and advertise that in your local newspaper or social media. You may also offer hiring bonuses to attract new staff. I encourage you to create a newsletter or briefing to share with all your parents. In this briefing, I would share your apologies for the inconvenience of not being able to care for their children. You may include information such as the staffing shortage and that you are diligently working on acquiring additional teaching staff. ADMINISTRATIVE ACTION: Due to a substantiated complaint, we discussed that an Administrative Action may be warranted. We discussed that I would contact you to discuss this farther. We discussed that an additional unannounced visit will be made. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0713 · Violation

Name of Operation: KIDS INCORPORATED LEARNING CENTER Facility ID: 54000273 Consultant: TINA JONES Operation Type: Center Case Number: 0924-166L Visit Date: 9/13/2024 Number Present: 13 Completed Date: 9/13/2024 Age: From 0 To 4 Total Minutes: 150 Time In: 09:00 AM Time Out: 11:30 AM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to investigate a report alleging violations of the child care requirements related to staff/child ratios and supervision. The allegation report was reviewed with, N. Purvis, co-owner/operator. Anne Purvis, co-owner, arrived shortly after the visit began. You both were given the opportunity to discuss the allegations and ask questions. Thirteen (13) children ages infant to four (4) years of age were present. Children were observed participating in free choice activities, completing transitions and completing routine care needs. I observed an infant sitting in a highchair and an infant sitting in a bouncy seat. The infant in the highchair was not eating at the time. I reviewed with the caregiver that if the child was finished eating, they must be removed from the highchair and that the highchair must only be used for feeding purposes. The child was removed from the highchair. Two children enrolled in the infant room were sitting on the floor interacting with one another. One infant was observed laying in a crib. Prior to today’s visit, the compliance history score was 91%. FINDINGS/OBSERVATIONS: Limited but required sections of child care requirements were monitored. Supervision, staff/child ratio, adequate approved space, and permit restrictions were monitored. Enrollment was completed. Allegations: There is a concern that children were left unsupervised. There is a concern that staff/child ratios were not being followed. We reviewed that on Wednesday, September 11, 2024, Norma Purvis was left caring for eleven (11) children. Three of those eleven (11) children were infants. Anne Purvis, co-owner, had a medical appointment and had to leave the facility. Once A. Purvis left the facility, N. Purvis was left providing care to eleven (11) children for approximately one hour and 15 minutes. N. Purvis stated that at 9:15am, she left three (3) infants in the classroom for enrolled infants, space 1, and moved the preschool age children to the front room, space 3. It was stated this classroom is closer to the classroom for infants; therefore, Ms. Purvis could monitor the infants better. N. Purvis stated there was an infant that was asleep in the crib and she didn’t want to move him while he was asleep. The two infants that were not asleep were moved to the front room, space with the preschool age children until 10:00am. When the infant woke from napping, the third infant, along with the ten children, were moved to the classroom for preschool children, space 5. The children remained combined until staff member, Kaye Seymour arrived at 10:30am. Based on the observations and the information provided, the allegation regarding adequate supervision and staff/child ratios not being followed is substantiated. A walk-through of the facility was completed. Each classroom was observed in compliance of staff/child ratio. A computer-generated visit summary was reviewed with you and a copy was provided to you. I reviewed all violations with you at the conclusion of the visit. The following violations were documented: Violation Number Comment Rule 301 Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. On September 11, 2024, one staff member was providing care to 11 children that included three children under 12 months of age. GS 110-91(7);.0713(a-d) 303 Children were not adequately supervised at all times. On 9/11/2024, three infants were left unsupervised when only one staff was present at the facility. The infants were left alone in the classroom for infants, space 1, while the remaining enrolled and present children were being cared for in a separate classroom, space 3. .1801(a)(1-5) 316 Children under one year of age were not kept separate from children two years and older. On September 11, 2024, three children under one year of age were not kept separate from children two years and older. There were 11 children present in one classroom ranging in age from infant to four years of age. 10A NCAC 09 .0713(a)(5) 807 A safe indoor and outdoor environment was not provided for the children. A knife was being stored on a table that was accessible to children in space 5. A container of Aquaphor lotion was being stored on a table that was accessible to children in space 5. 10A NCAC 09 .0601(a) CONSULTATION AND TECHNICAL ASSISTANCE: The violations documented above must be corrected immediately. A signed and dated letter of compliance must be mailed to me by September 27, 2024, describing how and when the violations were corrected. This two-week time frame is established to allow you time for submitting your compliance letter and is not intended to be used as a guide for correcting violations, as they should be corrected immediately. The letter of compliance should be mailed or emailed to me, Tina Jones, PO Box 10194, Goldsboro, NC 27532. The compliance letter must be submitted from the email address on file for your program. If you have any questions related to this visit or if I can be of additional assistance, I can be reached at 252-361-3434 or tina.jones@dhhs.nc.gov. You may also contact Susan Fuller, Licensing Supervisor at 252-373-9809. Please be aware that any written information submitted by you regarding correction of violations documented is legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. Childcare licensing requirements are established to ensure a safe and healthy childcare environment. Therefore, it is important for you to be knowledgeable of all the licensing requirements that apply to your type of program. It is your responsibility to maintain compliance with the applicable laws and rules; always whether they have been monitored or specifically discussed with you in the past. The best way for you to ensure that you are meeting all requirements is to periodically review the childcare laws and rules on the Division of Child Development and Early Education’s website. STAFF/CHILD RATIO: Standards for staff: child ratios and group sizes are a way to ensure the safety, well-being, and development of children in child care programs. We reviewed that required ratios and group sizes address the health and safety of children and help staff provide better supervision and care and provide children with more opportunities to develop social skills by allowing them to consistently interact with a smaller group of children and staff. SUPERVISION- We reviewed that children shall be adequately supervised at all times. We discussed that on September 11, 2024, a staff member caring for infant age children left the classroom unattended; therefore, adequate supervision was not provided. I shared safety concerns that could arise due to lack of supervision. I reminded you that infants must always be supervised. We reviewed that children under one year of age must be kept separate from children two years and older. I provided you some resources to assist you in obtaining staff. I encourage you to contact your local Partnership for Children, the local community colleges, and invest in advertising to attract future teaching staff. I also encourage you to have a hiring event and advertise that in your local newspaper or social media. You may also offer hiring bonuses to attract new staff. I encourage you to create a newsletter or briefing to share with all your parents. In this briefing, I would share your apologies for the inconvenience of not being able to care for their children. You may include information such as the staffing shortage and that you are diligently working on acquiring additional teaching staff. ADMINISTRATIVE ACTION: Due to a substantiated complaint, we discussed that an Administrative Action may be warranted. We discussed that I would contact you to discuss this farther. We discussed that an additional unannounced visit will be made. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: KIDS INCORPORATED LEARNING CENTER Facility ID: 54000273 Consultant: TINA JONES Operation Type: Center Case Number: 0924-166L Visit Date: 9/13/2024 Number Present: 13 Completed Date: 9/13/2024 Age: From 0 To 4 Total Minutes: 150 Time In: 09:00 AM Time Out: 11:30 AM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to investigate a report alleging violations of the child care requirements related to staff/child ratios and supervision. The allegation report was reviewed with, N. Purvis, co-owner/operator. Anne Purvis, co-owner, arrived shortly after the visit began. You both were given the opportunity to discuss the allegations and ask questions. Thirteen (13) children ages infant to four (4) years of age were present. Children were observed participating in free choice activities, completing transitions and completing routine care needs. I observed an infant sitting in a highchair and an infant sitting in a bouncy seat. The infant in the highchair was not eating at the time. I reviewed with the caregiver that if the child was finished eating, they must be removed from the highchair and that the highchair must only be used for feeding purposes. The child was removed from the highchair. Two children enrolled in the infant room were sitting on the floor interacting with one another. One infant was observed laying in a crib. Prior to today’s visit, the compliance history score was 91%. FINDINGS/OBSERVATIONS: Limited but required sections of child care requirements were monitored. Supervision, staff/child ratio, adequate approved space, and permit restrictions were monitored. Enrollment was completed. Allegations: There is a concern that children were left unsupervised. There is a concern that staff/child ratios were not being followed. We reviewed that on Wednesday, September 11, 2024, Norma Purvis was left caring for eleven (11) children. Three of those eleven (11) children were infants. Anne Purvis, co-owner, had a medical appointment and had to leave the facility. Once A. Purvis left the facility, N. Purvis was left providing care to eleven (11) children for approximately one hour and 15 minutes. N. Purvis stated that at 9:15am, she left three (3) infants in the classroom for enrolled infants, space 1, and moved the preschool age children to the front room, space 3. It was stated this classroom is closer to the classroom for infants; therefore, Ms. Purvis could monitor the infants better. N. Purvis stated there was an infant that was asleep in the crib and she didn’t want to move him while he was asleep. The two infants that were not asleep were moved to the front room, space with the preschool age children until 10:00am. When the infant woke from napping, the third infant, along with the ten children, were moved to the classroom for preschool children, space 5. The children remained combined until staff member, Kaye Seymour arrived at 10:30am. Based on the observations and the information provided, the allegation regarding adequate supervision and staff/child ratios not being followed is substantiated. A walk-through of the facility was completed. Each classroom was observed in compliance of staff/child ratio. A computer-generated visit summary was reviewed with you and a copy was provided to you. I reviewed all violations with you at the conclusion of the visit. The following violations were documented: Violation Number Comment Rule 301 Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. On September 11, 2024, one staff member was providing care to 11 children that included three children under 12 months of age. GS 110-91(7);.0713(a-d) 303 Children were not adequately supervised at all times. On 9/11/2024, three infants were left unsupervised when only one staff was present at the facility. The infants were left alone in the classroom for infants, space 1, while the remaining enrolled and present children were being cared for in a separate classroom, space 3. .1801(a)(1-5) 316 Children under one year of age were not kept separate from children two years and older. On September 11, 2024, three children under one year of age were not kept separate from children two years and older. There were 11 children present in one classroom ranging in age from infant to four years of age. 10A NCAC 09 .0713(a)(5) 807 A safe indoor and outdoor environment was not provided for the children. A knife was being stored on a table that was accessible to children in space 5. A container of Aquaphor lotion was being stored on a table that was accessible to children in space 5. 10A NCAC 09 .0601(a) CONSULTATION AND TECHNICAL ASSISTANCE: The violations documented above must be corrected immediately. A signed and dated letter of compliance must be mailed to me by September 27, 2024, describing how and when the violations were corrected. This two-week time frame is established to allow you time for submitting your compliance letter and is not intended to be used as a guide for correcting violations, as they should be corrected immediately. The letter of compliance should be mailed or emailed to me, Tina Jones, PO Box 10194, Goldsboro, NC 27532. The compliance letter must be submitted from the email address on file for your program. If you have any questions related to this visit or if I can be of additional assistance, I can be reached at 252-361-3434 or tina.jones@dhhs.nc.gov. You may also contact Susan Fuller, Licensing Supervisor at 252-373-9809. Please be aware that any written information submitted by you regarding correction of violations documented is legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. Childcare licensing requirements are established to ensure a safe and healthy childcare environment. Therefore, it is important for you to be knowledgeable of all the licensing requirements that apply to your type of program. It is your responsibility to maintain compliance with the applicable laws and rules; always whether they have been monitored or specifically discussed with you in the past. The best way for you to ensure that you are meeting all requirements is to periodically review the childcare laws and rules on the Division of Child Development and Early Education’s website. STAFF/CHILD RATIO: Standards for staff: child ratios and group sizes are a way to ensure the safety, well-being, and development of children in child care programs. We reviewed that required ratios and group sizes address the health and safety of children and help staff provide better supervision and care and provide children with more opportunities to develop social skills by allowing them to consistently interact with a smaller group of children and staff. SUPERVISION- We reviewed that children shall be adequately supervised at all times. We discussed that on September 11, 2024, a staff member caring for infant age children left the classroom unattended; therefore, adequate supervision was not provided. I shared safety concerns that could arise due to lack of supervision. I reminded you that infants must always be supervised. We reviewed that children under one year of age must be kept separate from children two years and older. I provided you some resources to assist you in obtaining staff. I encourage you to contact your local Partnership for Children, the local community colleges, and invest in advertising to attract future teaching staff. I also encourage you to have a hiring event and advertise that in your local newspaper or social media. You may also offer hiring bonuses to attract new staff. I encourage you to create a newsletter or briefing to share with all your parents. In this briefing, I would share your apologies for the inconvenience of not being able to care for their children. You may include information such as the staffing shortage and that you are diligently working on acquiring additional teaching staff. ADMINISTRATIVE ACTION: Due to a substantiated complaint, we discussed that an Administrative Action may be warranted. We discussed that I would contact you to discuss this farther. We discussed that an additional unannounced visit will be made. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0601 · Violation

Name of Operation: KIDS INCORPORATED LEARNING CENTER Facility ID: 54000273 Consultant: TINA JONES Operation Type: Center Case Number: Visit Date: 2/16/2024 Number Present: 19 Completed Date: 2/16/2024 Age: From 0 To 7 Total Minutes: 240 Time In: 09:00 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A checklist was used to note the requirements I monitored today. The requested staff/training worksheets were received prior to the visit. Currently this center operates with a Three-Star License, issued August 23, 2019, earning four (4) points in the Education Component, two (2) points in the Program Component and one (1) Quality point based on the administrator completing a business training and a wage and hour training course. You, A. Purvis, Administrator, were present and available for consultation at the conclusion of the visit. Children were observed participating in group activities, free play in centers, completing transitions, and completing routines such as handwashing and toileting. The teachers supervised and interacted with the children in a positive manner. Proper handwashing was not completed in the classroom for one- and two-year-old children. We discussed following the steps in handwashing during the diaper changing process. The last Annual Compliance visit was completed on February 22, 2023. The last sanitation inspection was completed February 6, 2024, with a “Superior” classification. The last fire inspection was completed March 1, 2023, and the program was approved for day- time care only. Prior to today’s visit, the program’s compliance history was 91% over the current 18- month period. A copy of your compliance history report was left with you. You confirmed that the ownership remains, Anne Purvis and Norma Purvis. Contact me prior to making any changes to the ownership. You confirmed that there were no changes to the facility contact information. I used the Annual Compliance Monitoring Checklist for Child Care and the Child Care Center Item Number Listing (DCD 0357) as a basic monitoring tool to assess compliance with all applicable child care requirements. The violations documented were reviewed with you and a computer-generated visit summary was left with you. The following violations were documented: Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. A current activity plan was not available for children enrolled in spaces 1 and 4. GS 110-91(12); .0508(a) 609 Staff did not wash their hands thoroughly before beginning work, before/after handling food, before bottle feeding or serving to other children, after toileting or handling body fluids, after diaper changing and after handling soiled items. In space 4, the teacher was observed changing a diaper and not washing their hands after the diaper change. 15A NCAC 18A .2803(a) 807 A safe indoor and outdoor environment was not provided for the children. On the playground for toddler aged children, nails were protruding from the wood structures. The outside of the exit door was flaking paint. On the playground for toddler aged children, there was a stationary rocking horse that was cracked and broken. 10A NCAC 09 .0601(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. A bottle of CereVe face lotion was being stored on a table accessible to children in space 4. .2820(b) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. Consistent documentation was not present for sleep checks for one of the infants in care. .0606(g) 1867 The depth of the loose surfacing was not based on critical height of the equipment. On the playground for toddlers, the depth of loose surfacing measured less than three inches, rather than the required six inches. .0605(k)(1-4) 9995 A violation was found for which there is no item number. Sand toys, water tables, and other unfiltered items that can collect standing water in the outdoor learning environment shall be emptied and stored to prevent the collection of standing water. Sand toys, water tables, trash cans, and other items were not stored to prevent the collection of standing water. These items had a lot of water due to the rain and how it is stored. This is a violation of a requirement in 15A NCAC 18A .2832 (b). 9996 A violation was found for which there is no item number. Toys, equipment and furniture provided by the child care center shall be kept clean and in good repair. Outdoor play structures were observed to have a buildup of dirt and grime. This is a violation of a requirement in 10A NCAC 18A .2822(a). 9999 A violation was found for which there is no item number. Bulk food stored in a refrigerator shall be stored at 45 degrees Fahrenheit or below and stored in the child care center's kitchen or in an approved food preparation area equipped with a full-size refrigerator. In spaces 4 and 1, bulk milk was observed stored in the small refrigerators. This is a violation requirement in 15A NCAC 18A.2806(d). Violations documented above must be corrected immediately. A signed and dated letter of compliance must be mailed to me by March 1, 2024, describing how and when the violations were corrected. This two-week time frame is established to allow you time for submitting your compliance letter and is not intended to be used as a guide for correcting violations, as they should be corrected immediately. The letter of compliance should be mailed or emailed to me, Tina Jones, PO Box 10194, Goldsboro, NC 27532. The compliance letter must be submitted from the email address on file for your program. If you have any questions related to this visit or if I can be of additional assistance, I can be reached at 252-361-3434 or tina.jones@dhhs.nc.gov. You may also contact Sharoneta Garner, Licensing Supervisor at 252-373-9802. Please be aware that any written information submitted by you regarding correction of violations documented is legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. Childcare licensing requirements are established to ensure a safe and healthy childcare environment. Therefore, it is important for you to be knowledgeable of all the licensing requirements that apply to your type of program. It is your responsibility to maintain compliance with the applicable laws and rules; always whether they have been monitored or specifically discussed with you in the past. The best way for you to ensure that you are meeting all requirements is to periodically review the child care laws and rules on the Division of Child Development and Early Education’s website. STAR-RATED LICENSE STATUS: During today’s visit, we discussed your program is in Co-Hort 1; however, you are not required to complete Rated License assessment in your prep year. Today you informed me that your program is going to wait until your Reassessment year to complete the reassessment. The preparation year is an opportunity to focus on your Star Rated License and consider strategies to help maintain or increase your star rating. So many changes and challenges for programs across the state have occurred due to the pandemic, it will likely be helpful to set aside dedicated time to consider areas where refresher information might be helpful. You stated you do not plan to have the Environment Rating Scale (ERS) conducted as part of your Prep year reassessment, you only need to ensure your staff’s most updated education is in WORKS. I can only use the information in WORKS when computing the education of your staff. Here is the hyperlink to access the portal to WORKS on our website: https://ncchildcare.ncdhhs.gov/Services/DCDEE-WORKS RULES REVIEW: ACTIVITY PLANS: The activity plan posted in space 4 and in space 1 was not current. As a reminder, activity plans are critical to the structure of the classroom. It assists in the teacher’s day to day routines and ensures the children are receiving developmentally appropriate instruction. We discussed the importance of keeping the activity plan current to also ensure that substitutes and the instructional assistant have a guide to follow in your absence. SLEEP CHECKS: During today’s visit, documentation was not on file that verified staff member’s compliance with visual checks on all the infants currently enrolled. I reminded you that documentation must be maintained for a minimum of one month. Consistent documentation was not present for sleep checks for one of the infants in care. Please refer to 10A NCAC 09.0606 on safe sleep practices and discuss with your staff. STORAGE OF HAZARDOUS ITEMS: A bottle of CeraVe face lotion was observed being stored on a table accessible to children, in space 4. This lotion had "Keep out of the reach of children" with additional warnings; therefore, this lotion must be maintained in locked storage. The teacher corrected this by removing the lotion and placing it in locked storage. SAFE ENVIRONMENT: Please ensure the outdoor learning environment and premise of the facility is free of litter and hazardous materials. By monitoring the environment on a frequent and regular basis, you and your staff can ensure the equipment and materials accessible to and intended for children’s use are kept in good repair. Through daily wear and tear, play materials and equipment can become damaged and/ or hazardous to children. You and staff should examine materials and equipment used by children daily to ensure good repair. Good repair means free of damage such as cracks, peeling and/ or flaking or chalking paint, and free of rust and corrosion. Equipment and materials that are not in good repair can be hazardous to children and must either be repaired or removed from the environment. We reviewed that the following must be repaired or removed: -paint if flaking from the exit doors -nails are protruding up from wood structure on the playground for toddlers -toys that are broken or cracked must be removed from the playground for toddlers. SURFACING: The surfacing material you use under the large play structures and swings is mulch. The mulch under the large play structure on the playground for toddlers, measures less than three inches and not the required six inches. You stated that you had mulch ordered and it should be delivered soon. HANDWASHING: I observed the teacher in space 4, while changing a diaper. After the staff changed the diaper, the teacher failed to wash their hands immediately afterwards. Please review the proper handwashing steps with all staff members. Following these procedures helps to ensure that germs are not spread to children and can prevent illnesses. SANITATION REQUIREMENTS: During your sanitation inspection completed on 2/6/2024, you were cited for storing bulk milk in the small refrigerators in the classrooms. It was also documented that there were materials located on the playground that were stored in a way that would hold water. Today, I observed bulk milk being stored in the small refrigerators and I observed items on the playground that were holding water. I observed plastic structures and toys that appeared to have a build-up of dirt and grime. We discussed you having the items cleaned, possibly by pressure-washing the items, to remove the build-up of dirt and grime, Please review the sanitation requirements and adhere to the new regulations. SANITATION: Children’s Environmental Health has newly readopted child care sanitation rules. You should visit our website under the services tab, then select child care rules, law and public information, and then section 2800 Sanitation of Child Care to review newly readopted rules. EARLY CHILDHOOD EDUCATOR LEADERSHIP ACADEMY: Want to be part of a movement to make a difference for early educators? Want to learn more about the early childhood system? Want to learn how to make your voice heard with policymakers? Apply now to join a Leadership Academy for early childhood educators and administrators! North Carolina Early Education Coalition is currently accepting applications from early childhood teachers and family child care home providers in North Carolina to join the Early Childhood Educator Leadership Academy! This series of interactive and engaging trainings will include information, resources, and in-depth conversations about: • The roots of the child care system in America and how it impacts early educators. • The early childhood systems of power and decision-making in our state. • Advocacy tips, tools, and strategies to help you share your story and advocate for the changes you want to see for yourself, young children and families, and your community. The Leadership Academy will include three (3), two-hour trainings that will take place virtually on Zoom during the months of April or May in the evenings. Upon completion of the full set of trainings, participants will receive compensation, free professional memberships, training credits and more! Space is limited so apply now. PROVIDER ACCESS TO THE BACKGROUND CHECK MANAGEMENT SYSTEM: Beginning February 1, child care administrators can access the Automated Background Check Management System (ABCMS) This access will allow providers to: • See the real-time background check status of staff members. • Run a printable report of the staff roster to assist with compliance visits. • See new background check applicants and add to staff roster. Access to the ABCMS requires the successful completion of a Moodle course consisting of a short video followed by a test. Links and additional details will be provided in the next issue of the newsletter provided by the Division PROVIDER DOCUMENTS/FORMS: You should visit the website often to ensure you’re using all updated forms. All requirements must be included if you choose to use your own forms electronically or hard copy. Child care rules updated effective January 2024. RESOURCES: The most current provider documents/ forms, checklists, resources related to child care, MOODLE trainings, and new child care requirements can be found on the Division of Child Development and Early Education website. https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09.0606 · Violation

Name of Operation: KIDS INCORPORATED LEARNING CENTER Facility ID: 54000273 Consultant: TINA JONES Operation Type: Center Case Number: Visit Date: 2/16/2024 Number Present: 19 Completed Date: 2/16/2024 Age: From 0 To 7 Total Minutes: 240 Time In: 09:00 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A checklist was used to note the requirements I monitored today. The requested staff/training worksheets were received prior to the visit. Currently this center operates with a Three-Star License, issued August 23, 2019, earning four (4) points in the Education Component, two (2) points in the Program Component and one (1) Quality point based on the administrator completing a business training and a wage and hour training course. You, A. Purvis, Administrator, were present and available for consultation at the conclusion of the visit. Children were observed participating in group activities, free play in centers, completing transitions, and completing routines such as handwashing and toileting. The teachers supervised and interacted with the children in a positive manner. Proper handwashing was not completed in the classroom for one- and two-year-old children. We discussed following the steps in handwashing during the diaper changing process. The last Annual Compliance visit was completed on February 22, 2023. The last sanitation inspection was completed February 6, 2024, with a “Superior” classification. The last fire inspection was completed March 1, 2023, and the program was approved for day- time care only. Prior to today’s visit, the program’s compliance history was 91% over the current 18- month period. A copy of your compliance history report was left with you. You confirmed that the ownership remains, Anne Purvis and Norma Purvis. Contact me prior to making any changes to the ownership. You confirmed that there were no changes to the facility contact information. I used the Annual Compliance Monitoring Checklist for Child Care and the Child Care Center Item Number Listing (DCD 0357) as a basic monitoring tool to assess compliance with all applicable child care requirements. The violations documented were reviewed with you and a computer-generated visit summary was left with you. The following violations were documented: Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. A current activity plan was not available for children enrolled in spaces 1 and 4. GS 110-91(12); .0508(a) 609 Staff did not wash their hands thoroughly before beginning work, before/after handling food, before bottle feeding or serving to other children, after toileting or handling body fluids, after diaper changing and after handling soiled items. In space 4, the teacher was observed changing a diaper and not washing their hands after the diaper change. 15A NCAC 18A .2803(a) 807 A safe indoor and outdoor environment was not provided for the children. On the playground for toddler aged children, nails were protruding from the wood structures. The outside of the exit door was flaking paint. On the playground for toddler aged children, there was a stationary rocking horse that was cracked and broken. 10A NCAC 09 .0601(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. A bottle of CereVe face lotion was being stored on a table accessible to children in space 4. .2820(b) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. Consistent documentation was not present for sleep checks for one of the infants in care. .0606(g) 1867 The depth of the loose surfacing was not based on critical height of the equipment. On the playground for toddlers, the depth of loose surfacing measured less than three inches, rather than the required six inches. .0605(k)(1-4) 9995 A violation was found for which there is no item number. Sand toys, water tables, and other unfiltered items that can collect standing water in the outdoor learning environment shall be emptied and stored to prevent the collection of standing water. Sand toys, water tables, trash cans, and other items were not stored to prevent the collection of standing water. These items had a lot of water due to the rain and how it is stored. This is a violation of a requirement in 15A NCAC 18A .2832 (b). 9996 A violation was found for which there is no item number. Toys, equipment and furniture provided by the child care center shall be kept clean and in good repair. Outdoor play structures were observed to have a buildup of dirt and grime. This is a violation of a requirement in 10A NCAC 18A .2822(a). 9999 A violation was found for which there is no item number. Bulk food stored in a refrigerator shall be stored at 45 degrees Fahrenheit or below and stored in the child care center's kitchen or in an approved food preparation area equipped with a full-size refrigerator. In spaces 4 and 1, bulk milk was observed stored in the small refrigerators. This is a violation requirement in 15A NCAC 18A.2806(d). Violations documented above must be corrected immediately. A signed and dated letter of compliance must be mailed to me by March 1, 2024, describing how and when the violations were corrected. This two-week time frame is established to allow you time for submitting your compliance letter and is not intended to be used as a guide for correcting violations, as they should be corrected immediately. The letter of compliance should be mailed or emailed to me, Tina Jones, PO Box 10194, Goldsboro, NC 27532. The compliance letter must be submitted from the email address on file for your program. If you have any questions related to this visit or if I can be of additional assistance, I can be reached at 252-361-3434 or tina.jones@dhhs.nc.gov. You may also contact Sharoneta Garner, Licensing Supervisor at 252-373-9802. Please be aware that any written information submitted by you regarding correction of violations documented is legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. Childcare licensing requirements are established to ensure a safe and healthy childcare environment. Therefore, it is important for you to be knowledgeable of all the licensing requirements that apply to your type of program. It is your responsibility to maintain compliance with the applicable laws and rules; always whether they have been monitored or specifically discussed with you in the past. The best way for you to ensure that you are meeting all requirements is to periodically review the child care laws and rules on the Division of Child Development and Early Education’s website. STAR-RATED LICENSE STATUS: During today’s visit, we discussed your program is in Co-Hort 1; however, you are not required to complete Rated License assessment in your prep year. Today you informed me that your program is going to wait until your Reassessment year to complete the reassessment. The preparation year is an opportunity to focus on your Star Rated License and consider strategies to help maintain or increase your star rating. So many changes and challenges for programs across the state have occurred due to the pandemic, it will likely be helpful to set aside dedicated time to consider areas where refresher information might be helpful. You stated you do not plan to have the Environment Rating Scale (ERS) conducted as part of your Prep year reassessment, you only need to ensure your staff’s most updated education is in WORKS. I can only use the information in WORKS when computing the education of your staff. Here is the hyperlink to access the portal to WORKS on our website: https://ncchildcare.ncdhhs.gov/Services/DCDEE-WORKS RULES REVIEW: ACTIVITY PLANS: The activity plan posted in space 4 and in space 1 was not current. As a reminder, activity plans are critical to the structure of the classroom. It assists in the teacher’s day to day routines and ensures the children are receiving developmentally appropriate instruction. We discussed the importance of keeping the activity plan current to also ensure that substitutes and the instructional assistant have a guide to follow in your absence. SLEEP CHECKS: During today’s visit, documentation was not on file that verified staff member’s compliance with visual checks on all the infants currently enrolled. I reminded you that documentation must be maintained for a minimum of one month. Consistent documentation was not present for sleep checks for one of the infants in care. Please refer to 10A NCAC 09.0606 on safe sleep practices and discuss with your staff. STORAGE OF HAZARDOUS ITEMS: A bottle of CeraVe face lotion was observed being stored on a table accessible to children, in space 4. This lotion had "Keep out of the reach of children" with additional warnings; therefore, this lotion must be maintained in locked storage. The teacher corrected this by removing the lotion and placing it in locked storage. SAFE ENVIRONMENT: Please ensure the outdoor learning environment and premise of the facility is free of litter and hazardous materials. By monitoring the environment on a frequent and regular basis, you and your staff can ensure the equipment and materials accessible to and intended for children’s use are kept in good repair. Through daily wear and tear, play materials and equipment can become damaged and/ or hazardous to children. You and staff should examine materials and equipment used by children daily to ensure good repair. Good repair means free of damage such as cracks, peeling and/ or flaking or chalking paint, and free of rust and corrosion. Equipment and materials that are not in good repair can be hazardous to children and must either be repaired or removed from the environment. We reviewed that the following must be repaired or removed: -paint if flaking from the exit doors -nails are protruding up from wood structure on the playground for toddlers -toys that are broken or cracked must be removed from the playground for toddlers. SURFACING: The surfacing material you use under the large play structures and swings is mulch. The mulch under the large play structure on the playground for toddlers, measures less than three inches and not the required six inches. You stated that you had mulch ordered and it should be delivered soon. HANDWASHING: I observed the teacher in space 4, while changing a diaper. After the staff changed the diaper, the teacher failed to wash their hands immediately afterwards. Please review the proper handwashing steps with all staff members. Following these procedures helps to ensure that germs are not spread to children and can prevent illnesses. SANITATION REQUIREMENTS: During your sanitation inspection completed on 2/6/2024, you were cited for storing bulk milk in the small refrigerators in the classrooms. It was also documented that there were materials located on the playground that were stored in a way that would hold water. Today, I observed bulk milk being stored in the small refrigerators and I observed items on the playground that were holding water. I observed plastic structures and toys that appeared to have a build-up of dirt and grime. We discussed you having the items cleaned, possibly by pressure-washing the items, to remove the build-up of dirt and grime, Please review the sanitation requirements and adhere to the new regulations. SANITATION: Children’s Environmental Health has newly readopted child care sanitation rules. You should visit our website under the services tab, then select child care rules, law and public information, and then section 2800 Sanitation of Child Care to review newly readopted rules. EARLY CHILDHOOD EDUCATOR LEADERSHIP ACADEMY: Want to be part of a movement to make a difference for early educators? Want to learn more about the early childhood system? Want to learn how to make your voice heard with policymakers? Apply now to join a Leadership Academy for early childhood educators and administrators! North Carolina Early Education Coalition is currently accepting applications from early childhood teachers and family child care home providers in North Carolina to join the Early Childhood Educator Leadership Academy! This series of interactive and engaging trainings will include information, resources, and in-depth conversations about: • The roots of the child care system in America and how it impacts early educators. • The early childhood systems of power and decision-making in our state. • Advocacy tips, tools, and strategies to help you share your story and advocate for the changes you want to see for yourself, young children and families, and your community. The Leadership Academy will include three (3), two-hour trainings that will take place virtually on Zoom during the months of April or May in the evenings. Upon completion of the full set of trainings, participants will receive compensation, free professional memberships, training credits and more! Space is limited so apply now. PROVIDER ACCESS TO THE BACKGROUND CHECK MANAGEMENT SYSTEM: Beginning February 1, child care administrators can access the Automated Background Check Management System (ABCMS) This access will allow providers to: • See the real-time background check status of staff members. • Run a printable report of the staff roster to assist with compliance visits. • See new background check applicants and add to staff roster. Access to the ABCMS requires the successful completion of a Moodle course consisting of a short video followed by a test. Links and additional details will be provided in the next issue of the newsletter provided by the Division PROVIDER DOCUMENTS/FORMS: You should visit the website often to ensure you’re using all updated forms. All requirements must be included if you choose to use your own forms electronically or hard copy. Child care rules updated effective January 2024. RESOURCES: The most current provider documents/ forms, checklists, resources related to child care, MOODLE trainings, and new child care requirements can be found on the Division of Child Development and Early Education website. https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: KIDS INCORPORATED LEARNING CENTER Facility ID: 54000273 Consultant: TINA JONES Operation Type: Center Case Number: Visit Date: 2/16/2024 Number Present: 19 Completed Date: 2/16/2024 Age: From 0 To 7 Total Minutes: 240 Time In: 09:00 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A checklist was used to note the requirements I monitored today. The requested staff/training worksheets were received prior to the visit. Currently this center operates with a Three-Star License, issued August 23, 2019, earning four (4) points in the Education Component, two (2) points in the Program Component and one (1) Quality point based on the administrator completing a business training and a wage and hour training course. You, A. Purvis, Administrator, were present and available for consultation at the conclusion of the visit. Children were observed participating in group activities, free play in centers, completing transitions, and completing routines such as handwashing and toileting. The teachers supervised and interacted with the children in a positive manner. Proper handwashing was not completed in the classroom for one- and two-year-old children. We discussed following the steps in handwashing during the diaper changing process. The last Annual Compliance visit was completed on February 22, 2023. The last sanitation inspection was completed February 6, 2024, with a “Superior” classification. The last fire inspection was completed March 1, 2023, and the program was approved for day- time care only. Prior to today’s visit, the program’s compliance history was 91% over the current 18- month period. A copy of your compliance history report was left with you. You confirmed that the ownership remains, Anne Purvis and Norma Purvis. Contact me prior to making any changes to the ownership. You confirmed that there were no changes to the facility contact information. I used the Annual Compliance Monitoring Checklist for Child Care and the Child Care Center Item Number Listing (DCD 0357) as a basic monitoring tool to assess compliance with all applicable child care requirements. The violations documented were reviewed with you and a computer-generated visit summary was left with you. The following violations were documented: Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. A current activity plan was not available for children enrolled in spaces 1 and 4. GS 110-91(12); .0508(a) 609 Staff did not wash their hands thoroughly before beginning work, before/after handling food, before bottle feeding or serving to other children, after toileting or handling body fluids, after diaper changing and after handling soiled items. In space 4, the teacher was observed changing a diaper and not washing their hands after the diaper change. 15A NCAC 18A .2803(a) 807 A safe indoor and outdoor environment was not provided for the children. On the playground for toddler aged children, nails were protruding from the wood structures. The outside of the exit door was flaking paint. On the playground for toddler aged children, there was a stationary rocking horse that was cracked and broken. 10A NCAC 09 .0601(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. A bottle of CereVe face lotion was being stored on a table accessible to children in space 4. .2820(b) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. Consistent documentation was not present for sleep checks for one of the infants in care. .0606(g) 1867 The depth of the loose surfacing was not based on critical height of the equipment. On the playground for toddlers, the depth of loose surfacing measured less than three inches, rather than the required six inches. .0605(k)(1-4) 9995 A violation was found for which there is no item number. Sand toys, water tables, and other unfiltered items that can collect standing water in the outdoor learning environment shall be emptied and stored to prevent the collection of standing water. Sand toys, water tables, trash cans, and other items were not stored to prevent the collection of standing water. These items had a lot of water due to the rain and how it is stored. This is a violation of a requirement in 15A NCAC 18A .2832 (b). 9996 A violation was found for which there is no item number. Toys, equipment and furniture provided by the child care center shall be kept clean and in good repair. Outdoor play structures were observed to have a buildup of dirt and grime. This is a violation of a requirement in 10A NCAC 18A .2822(a). 9999 A violation was found for which there is no item number. Bulk food stored in a refrigerator shall be stored at 45 degrees Fahrenheit or below and stored in the child care center's kitchen or in an approved food preparation area equipped with a full-size refrigerator. In spaces 4 and 1, bulk milk was observed stored in the small refrigerators. This is a violation requirement in 15A NCAC 18A.2806(d). Violations documented above must be corrected immediately. A signed and dated letter of compliance must be mailed to me by March 1, 2024, describing how and when the violations were corrected. This two-week time frame is established to allow you time for submitting your compliance letter and is not intended to be used as a guide for correcting violations, as they should be corrected immediately. The letter of compliance should be mailed or emailed to me, Tina Jones, PO Box 10194, Goldsboro, NC 27532. The compliance letter must be submitted from the email address on file for your program. If you have any questions related to this visit or if I can be of additional assistance, I can be reached at 252-361-3434 or tina.jones@dhhs.nc.gov. You may also contact Sharoneta Garner, Licensing Supervisor at 252-373-9802. Please be aware that any written information submitted by you regarding correction of violations documented is legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. Childcare licensing requirements are established to ensure a safe and healthy childcare environment. Therefore, it is important for you to be knowledgeable of all the licensing requirements that apply to your type of program. It is your responsibility to maintain compliance with the applicable laws and rules; always whether they have been monitored or specifically discussed with you in the past. The best way for you to ensure that you are meeting all requirements is to periodically review the child care laws and rules on the Division of Child Development and Early Education’s website. STAR-RATED LICENSE STATUS: During today’s visit, we discussed your program is in Co-Hort 1; however, you are not required to complete Rated License assessment in your prep year. Today you informed me that your program is going to wait until your Reassessment year to complete the reassessment. The preparation year is an opportunity to focus on your Star Rated License and consider strategies to help maintain or increase your star rating. So many changes and challenges for programs across the state have occurred due to the pandemic, it will likely be helpful to set aside dedicated time to consider areas where refresher information might be helpful. You stated you do not plan to have the Environment Rating Scale (ERS) conducted as part of your Prep year reassessment, you only need to ensure your staff’s most updated education is in WORKS. I can only use the information in WORKS when computing the education of your staff. Here is the hyperlink to access the portal to WORKS on our website: https://ncchildcare.ncdhhs.gov/Services/DCDEE-WORKS RULES REVIEW: ACTIVITY PLANS: The activity plan posted in space 4 and in space 1 was not current. As a reminder, activity plans are critical to the structure of the classroom. It assists in the teacher’s day to day routines and ensures the children are receiving developmentally appropriate instruction. We discussed the importance of keeping the activity plan current to also ensure that substitutes and the instructional assistant have a guide to follow in your absence. SLEEP CHECKS: During today’s visit, documentation was not on file that verified staff member’s compliance with visual checks on all the infants currently enrolled. I reminded you that documentation must be maintained for a minimum of one month. Consistent documentation was not present for sleep checks for one of the infants in care. Please refer to 10A NCAC 09.0606 on safe sleep practices and discuss with your staff. STORAGE OF HAZARDOUS ITEMS: A bottle of CeraVe face lotion was observed being stored on a table accessible to children, in space 4. This lotion had "Keep out of the reach of children" with additional warnings; therefore, this lotion must be maintained in locked storage. The teacher corrected this by removing the lotion and placing it in locked storage. SAFE ENVIRONMENT: Please ensure the outdoor learning environment and premise of the facility is free of litter and hazardous materials. By monitoring the environment on a frequent and regular basis, you and your staff can ensure the equipment and materials accessible to and intended for children’s use are kept in good repair. Through daily wear and tear, play materials and equipment can become damaged and/ or hazardous to children. You and staff should examine materials and equipment used by children daily to ensure good repair. Good repair means free of damage such as cracks, peeling and/ or flaking or chalking paint, and free of rust and corrosion. Equipment and materials that are not in good repair can be hazardous to children and must either be repaired or removed from the environment. We reviewed that the following must be repaired or removed: -paint if flaking from the exit doors -nails are protruding up from wood structure on the playground for toddlers -toys that are broken or cracked must be removed from the playground for toddlers. SURFACING: The surfacing material you use under the large play structures and swings is mulch. The mulch under the large play structure on the playground for toddlers, measures less than three inches and not the required six inches. You stated that you had mulch ordered and it should be delivered soon. HANDWASHING: I observed the teacher in space 4, while changing a diaper. After the staff changed the diaper, the teacher failed to wash their hands immediately afterwards. Please review the proper handwashing steps with all staff members. Following these procedures helps to ensure that germs are not spread to children and can prevent illnesses. SANITATION REQUIREMENTS: During your sanitation inspection completed on 2/6/2024, you were cited for storing bulk milk in the small refrigerators in the classrooms. It was also documented that there were materials located on the playground that were stored in a way that would hold water. Today, I observed bulk milk being stored in the small refrigerators and I observed items on the playground that were holding water. I observed plastic structures and toys that appeared to have a build-up of dirt and grime. We discussed you having the items cleaned, possibly by pressure-washing the items, to remove the build-up of dirt and grime, Please review the sanitation requirements and adhere to the new regulations. SANITATION: Children’s Environmental Health has newly readopted child care sanitation rules. You should visit our website under the services tab, then select child care rules, law and public information, and then section 2800 Sanitation of Child Care to review newly readopted rules. EARLY CHILDHOOD EDUCATOR LEADERSHIP ACADEMY: Want to be part of a movement to make a difference for early educators? Want to learn more about the early childhood system? Want to learn how to make your voice heard with policymakers? Apply now to join a Leadership Academy for early childhood educators and administrators! North Carolina Early Education Coalition is currently accepting applications from early childhood teachers and family child care home providers in North Carolina to join the Early Childhood Educator Leadership Academy! This series of interactive and engaging trainings will include information, resources, and in-depth conversations about: • The roots of the child care system in America and how it impacts early educators. • The early childhood systems of power and decision-making in our state. • Advocacy tips, tools, and strategies to help you share your story and advocate for the changes you want to see for yourself, young children and families, and your community. The Leadership Academy will include three (3), two-hour trainings that will take place virtually on Zoom during the months of April or May in the evenings. Upon completion of the full set of trainings, participants will receive compensation, free professional memberships, training credits and more! Space is limited so apply now. PROVIDER ACCESS TO THE BACKGROUND CHECK MANAGEMENT SYSTEM: Beginning February 1, child care administrators can access the Automated Background Check Management System (ABCMS) This access will allow providers to: • See the real-time background check status of staff members. • Run a printable report of the staff roster to assist with compliance visits. • See new background check applicants and add to staff roster. Access to the ABCMS requires the successful completion of a Moodle course consisting of a short video followed by a test. Links and additional details will be provided in the next issue of the newsletter provided by the Division PROVIDER DOCUMENTS/FORMS: You should visit the website often to ensure you’re using all updated forms. All requirements must be included if you choose to use your own forms electronically or hard copy. Child care rules updated effective January 2024. RESOURCES: The most current provider documents/ forms, checklists, resources related to child care, MOODLE trainings, and new child care requirements can be found on the Division of Child Development and Early Education website. https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times