Greene Lamp Head Start Highland Center

10A NCAC 09 .0601 · Violation

Name of Operation: GREENE LAMP HEAD START HIGHLAND CENTER Facility ID: 54000150 Consultant: TINA JONES Operation Type: Center Case Number: Visit Date: 4/29/2026 Number Present: 43 Completed Date: 4/29/2026 Age: From 2 To 5 Total Minutes: 240 Time In: 09:00 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor applicable child care requirements during this Routine Unannounced Visit. D. Mewborn, Administrator, was present and assisted me with the visit. Kim Barnes, Child Care Consultant, assisted with today’s visit. Currently this center operates with a 5 Star License, issued February 23, 2026, utilizing Pathway 3, Head Start Accreditation. The program is licensed to serve 82 children ages 1-5 years of age. This program consists of five classrooms. The last sanitation inspection was completed March 24, 2026, with a superior rating. The last fire inspection was completed on March 24, 2026. Greene Lamp is listed as the current owner of this center. According to information verified on the North Carolina Secretary of State’s website, Greene Lamp remains Current and Active. Prior to making any changes in the corporation status, please contact me to discuss change of ownership procedures. The corporation status for your program must always remain Current and Active. Failure to comply may affect your child care license. Prior to today’s visit, the program’s compliance history was 90% over the current 18- month period. A copy of your compliance history report was left with you. I monitored the classrooms and spaces used for child care and outdoor play area for applicable child care center requirements. One new staff has been hired since the Annual Compliance with Rated License Assessment visit completed on February 11, 2026. I observed children participating in routines and developmentally appropriate activities indoors. Staff/child ratios and supervision were in compliance. Staff members interacted positively with the children. A computer-generated visit summary was reviewed with you, and a copy was provided at the conclusion of the visit. All violations were reviewed with you. The following violations of child care requirements were documented. Violation Number Comment Rule 481 A list of all children participating in the off premise activity was not available at the center. Children in space 4 left for a transitioning field trip during the visit. The teaching staff did not leave a list of children that were attending the field trip. .1005(b)(6) 807 A safe indoor and outdoor environment was not provided for the children. On the Head Start playground, a bench on the picnic table was broken with sharp edges and there were large tree roots that causes a tripping hazard. There is a drain hole that does not have a cover, located beside the ramp that children use to access the Early Head Start playground. This is accessible to the enrolled Early Head Start children. 10A NCAC 09 .0601(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. A citronella bracelet was stored in an unlocked cabinet space 4. The bracelet was labeled with "Keep out of the reach of children" and had additional warnings. .2820(b) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The roster was not complete with all staff members in the ABCMS portal, thus satisfying the requirement to notify the Division of any new child care providers who were hired or moved into the facility within five business days. Staff members R. Durant, S. Scott, and P. Clark were not on the roster. This is a repeat violation. G.S. 110-90.2 & .2703(r) 1898 Staff did not complete the health and safety training within one year of employment. Staff member S. Scott has not completed the required health and safety trainings. This is a repeat violation. .1102(a) CONSULTATION AND TECHNICAL ASSISTANCE: Violations documented above must be corrected immediately. A signed and dated letter of compliance must be mailed to me by May 13, 2026, describing how and when the violations were corrected and how compliance will be maintained in the future. This two-week time frame is established to allow you time for submitting your compliance letter and is not intended to be used as a guide for correcting violations, as they should be corrected immediately. The letter of compliance should be mailed or emailed to me, Tina Jones, PO Box 10194, Goldsboro, NC 27532. The compliance letter must be submitted from the email address on file for your program. If you have any questions related to this visit or if I can be of additional assistance, I can be reached at 252-361-3434 or tina.jones@dhhs.nc.gov. You may also contact Susan Fuller, Licensing Supervisor, at 252-373-9809. Please be aware that any written information submitted by your regarding correction of violations documented is legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. Child care licensing requirements are established to ensure a safe and healthy child care environment. Therefore, it is important for you to be knowledgeable of all the licensing requirements that apply to your type of program. It is your responsibility to maintain compliance with the applicable laws and rules; always whether they have been monitored or specifically discussed with you in the past. The best way for you to ensure that you are meeting all requirements is to periodically review the child care laws and rules on the Division of Child Development and Early Education’s website. COMPLIANCE LETTER: On February 23, 2026, a compliance letter was received detailing corrective action on violations that were documented during the Annual Compliance visit completed on February 11, 2026. Today it was observed that three of the violations were not corrected as stated in the compliance letter that was received. We reviewed that compliance information submitted must be truthful and accurate. We discussed a falsification violation may be warranted. I reviewed that I would review the information and contact you with further details. REPEAT VIOLATIONS: We reviewed that there are two violations that are repeat violations from the Annual Compliance visit completed on February 11, 2026. The violations were not corrected; therefore, they are considered repeat violations. We reviewed that repeat violations could warrant an Administrative Action. CHALLENGING BEHAVIORS HOTLINE: The Healthy Social Behaviors Project offers coaching for child care providers who would like support managing challenging classroom behaviors. The goal is to empower teachers to create learning environments that promote pro-social skills, like self-control and problem solving. Support is available by phone (888-600-1685, Option 1), email, or through an online form. PROFESSIONAL DEVELOPMENT: Ready to strengthen relationships with the adults you work with? This free, self-paced online training is made for teachers, directors, family child care home professionals, and others working in North Carolina child care programs. DCDEE credit hours are available. Register at https://www.dcdee.moodle.nc.gov/. Winter 2026 Edition of Healthy Child Care NC Newsletter. The NC Child Care Health and Safety Resource Center's Newsletter—Ready, Set, Action!—includes in-depth information about health and safety concerns in early care and education settings as well as information for child care programs to share with families. This edition is filled with information on the role of medical action plans in child care, responding to emergencies, and more! To view the newsletter click on : https://sway.cloud.microsoft/zNeLZz5RRmxCuvGT?ref=Link&loc=play. PROVIDER DOCUMENTS/FORMS: You should visit the website often to ensure you’re using all updated forms. All requirements must be included if you choose to use your own forms electronically or hard copy. The NC child care rules were last updated as of July 1, 2025. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: GREENE LAMP HEAD START HIGHLAND CENTER Facility ID: 54000150 Consultant: TINA JONES Operation Type: Center Case Number: Visit Date: 4/29/2026 Number Present: 43 Completed Date: 4/29/2026 Age: From 2 To 5 Total Minutes: 240 Time In: 09:00 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor applicable child care requirements during this Routine Unannounced Visit. D. Mewborn, Administrator, was present and assisted me with the visit. Kim Barnes, Child Care Consultant, assisted with today’s visit. Currently this center operates with a 5 Star License, issued February 23, 2026, utilizing Pathway 3, Head Start Accreditation. The program is licensed to serve 82 children ages 1-5 years of age. This program consists of five classrooms. The last sanitation inspection was completed March 24, 2026, with a superior rating. The last fire inspection was completed on March 24, 2026. Greene Lamp is listed as the current owner of this center. According to information verified on the North Carolina Secretary of State’s website, Greene Lamp remains Current and Active. Prior to making any changes in the corporation status, please contact me to discuss change of ownership procedures. The corporation status for your program must always remain Current and Active. Failure to comply may affect your child care license. Prior to today’s visit, the program’s compliance history was 90% over the current 18- month period. A copy of your compliance history report was left with you. I monitored the classrooms and spaces used for child care and outdoor play area for applicable child care center requirements. One new staff has been hired since the Annual Compliance with Rated License Assessment visit completed on February 11, 2026. I observed children participating in routines and developmentally appropriate activities indoors. Staff/child ratios and supervision were in compliance. Staff members interacted positively with the children. A computer-generated visit summary was reviewed with you, and a copy was provided at the conclusion of the visit. All violations were reviewed with you. The following violations of child care requirements were documented. Violation Number Comment Rule 481 A list of all children participating in the off premise activity was not available at the center. Children in space 4 left for a transitioning field trip during the visit. The teaching staff did not leave a list of children that were attending the field trip. .1005(b)(6) 807 A safe indoor and outdoor environment was not provided for the children. On the Head Start playground, a bench on the picnic table was broken with sharp edges and there were large tree roots that causes a tripping hazard. There is a drain hole that does not have a cover, located beside the ramp that children use to access the Early Head Start playground. This is accessible to the enrolled Early Head Start children. 10A NCAC 09 .0601(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. A citronella bracelet was stored in an unlocked cabinet space 4. The bracelet was labeled with "Keep out of the reach of children" and had additional warnings. .2820(b) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The roster was not complete with all staff members in the ABCMS portal, thus satisfying the requirement to notify the Division of any new child care providers who were hired or moved into the facility within five business days. Staff members R. Durant, S. Scott, and P. Clark were not on the roster. This is a repeat violation. G.S. 110-90.2 & .2703(r) 1898 Staff did not complete the health and safety training within one year of employment. Staff member S. Scott has not completed the required health and safety trainings. This is a repeat violation. .1102(a) CONSULTATION AND TECHNICAL ASSISTANCE: Violations documented above must be corrected immediately. A signed and dated letter of compliance must be mailed to me by May 13, 2026, describing how and when the violations were corrected and how compliance will be maintained in the future. This two-week time frame is established to allow you time for submitting your compliance letter and is not intended to be used as a guide for correcting violations, as they should be corrected immediately. The letter of compliance should be mailed or emailed to me, Tina Jones, PO Box 10194, Goldsboro, NC 27532. The compliance letter must be submitted from the email address on file for your program. If you have any questions related to this visit or if I can be of additional assistance, I can be reached at 252-361-3434 or tina.jones@dhhs.nc.gov. You may also contact Susan Fuller, Licensing Supervisor, at 252-373-9809. Please be aware that any written information submitted by your regarding correction of violations documented is legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. Child care licensing requirements are established to ensure a safe and healthy child care environment. Therefore, it is important for you to be knowledgeable of all the licensing requirements that apply to your type of program. It is your responsibility to maintain compliance with the applicable laws and rules; always whether they have been monitored or specifically discussed with you in the past. The best way for you to ensure that you are meeting all requirements is to periodically review the child care laws and rules on the Division of Child Development and Early Education’s website. COMPLIANCE LETTER: On February 23, 2026, a compliance letter was received detailing corrective action on violations that were documented during the Annual Compliance visit completed on February 11, 2026. Today it was observed that three of the violations were not corrected as stated in the compliance letter that was received. We reviewed that compliance information submitted must be truthful and accurate. We discussed a falsification violation may be warranted. I reviewed that I would review the information and contact you with further details. REPEAT VIOLATIONS: We reviewed that there are two violations that are repeat violations from the Annual Compliance visit completed on February 11, 2026. The violations were not corrected; therefore, they are considered repeat violations. We reviewed that repeat violations could warrant an Administrative Action. CHALLENGING BEHAVIORS HOTLINE: The Healthy Social Behaviors Project offers coaching for child care providers who would like support managing challenging classroom behaviors. The goal is to empower teachers to create learning environments that promote pro-social skills, like self-control and problem solving. Support is available by phone (888-600-1685, Option 1), email, or through an online form. PROFESSIONAL DEVELOPMENT: Ready to strengthen relationships with the adults you work with? This free, self-paced online training is made for teachers, directors, family child care home professionals, and others working in North Carolina child care programs. DCDEE credit hours are available. Register at https://www.dcdee.moodle.nc.gov/. Winter 2026 Edition of Healthy Child Care NC Newsletter. The NC Child Care Health and Safety Resource Center's Newsletter—Ready, Set, Action!—includes in-depth information about health and safety concerns in early care and education settings as well as information for child care programs to share with families. This edition is filled with information on the role of medical action plans in child care, responding to emergencies, and more! To view the newsletter click on : https://sway.cloud.microsoft/zNeLZz5RRmxCuvGT?ref=Link&loc=play. PROVIDER DOCUMENTS/FORMS: You should visit the website often to ensure you’re using all updated forms. All requirements must be included if you choose to use your own forms electronically or hard copy. The NC child care rules were last updated as of July 1, 2025. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0601 · Violation

Name of Operation: GREENE LAMP HEAD START HIGHLAND CENTER Facility ID: 54000150 Consultant: TINA JONES Operation Type: Center Case Number: Visit Date: 2/11/2026 Number Present: 47 Completed Date: 2/11/2026 Age: From 2 To 5 Total Minutes: 345 Time In: 09:00 AM Time Out: 02:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp w/Rated Lic Assess Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance with applicable child care requirements during an Annual Compliance visit and to complete the facility’s rated license reassessment. A checklist was used to monitor applicable requirements. Staff and training worksheets were provided prior to today’s visit. Kim Barnes, Child Care Consultant, assisted with today’s visit. D. Mewborn, Administrator, was present and assisted me with the visit. Currently this center operates with a 5 Star License, issued November 22, 2019, earning 7 points in education standards, 7 points in program standards (meeting enhanced space and reduced ratios) and 1 Quality point for having a staff benefits package and an infrastructure of parent involvement. The program is licensed to serve 82 children ages 1-5 years of age. This program consists of five classrooms. The last sanitation inspection was completed March 6, 2025, with a superior rating. The last fire inspection was completed on March 25, 2025. The rated license assessment was due February 20, 2019, but the program has been in a hold harmless status. Today, you requested to be assessed for a Star-Rated License using Pathway 3 – Head Start Accreditation. Greene Lamp is listed as the current owner of this center. According to information verified on the North Carolina Secretary of State’s website, Greene Lamp remains Current and Active. Prior to making any changes in the corporation status, please contact me to discuss change of ownership procedures. The corporation status for your program must always remain Current and Active. Failure to comply may affect your child care license. Prior to today’s visit, the program’s compliance history was 98% over the current 18- month period. A copy of your compliance history report was left with you. I monitored the classrooms and spaces used for child care and outdoor play area for applicable child care center requirements. I observed children participating in routines and developmentally appropriate activities indoors. Staff/child ratios and supervision were in compliance. Staff members interacted positively with the children. A computer-generated visit summary was reviewed with you, and a copy was provided at the conclusion of the visit. All violations were reviewed with you. The following violations of child care requirements were documented. Violation Number Comment Rule 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. In space B1-2, there is paint flaking in various locations in the classroom. These areas are accessible to children. 15A NCAC 18A .2825(a) 805 Fire drills were not practiced monthly and/or the drill record was incomplete. Fire drills were not practiced monthly as required. A fire drill was not completed for the months of July and August of 2025. .0604(t); .0302(d)(5) 807 A safe indoor and outdoor environment was not provided for the children. Thumb tacks were used in space B1-2. The thumb tacks were not secure in the wall, allowing children to pull out easily. In space B2-1, there is a metal floor strip that is not level with the floor, causing a tripping hazard. This metal strip also has sharp edges. On the playground, a black plastic border surrounding a small metal car, has a large hole with share edges. 10A NCAC 09 .0601(a) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. Documentation of the required monthly playground inspections were not available for review. Inspections for the month of June and July of 2025 were not available for review. .0605(q) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Staff member, T. Cobb Lee's hire date was 11/3/25. The First Aid training was required to be completed by 2/3/26. Staff member L. Moore and S. Scott's First Aid training expired on 1/2025. P. Clark's First Aid training expired 1/2025 and was renewed 2/13/25. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Staff member, T. Cobb Lee's hire date was 11/3/25. The CPR training was required to be completed by 2/3/26. Staff member L. Moore and S. Scott's CPR training expired on 1/2025. P. Clark's CPR expired 1/2025 and was renewed 2/13/25. .1102(d) 1125 Before children were transported, written permission from a parent was not obtained that included when and where the child was to be transported, expected time of departure and arrival, and the transportation provider. Written permission from a parent was not available for 1 child that was being transported. .1003(i)(j) 1320 Children's records that include an application for enrollment, medical and immunization records, and permission to seek emergency medical care was not on file for each child. One child did not have a medical assessment on file for review. GS 110-91(1);.0302(d)(2); .0304(g) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. Two children did not have health assessment on file before enrollment or within 30 days of admission. GS110-91(1) 1323 Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. Two children did not have an immunization record on file before or within 30 days of admission. 10A NCAC 09 .0302(d)(2) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days.The roster was not completed in the ABCMS portal, thus satisfying the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. Nine staff members who are no longer employed must be removed from the roster. Four staff members, L. Moore, R. Durant, S. Scott, and P. Clark must be added to the roster. G.S. 110-90.2 & .2703(r) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The required drills were not practiced every three months. A drill was completed in May, the next drill was required in August. The required drill for August was not completed. .0604(u);.0302(d)(8) 1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. In space B2-1, emergency albuterol medication permission for standing authorization had expired. One medication was dated for 6/3/25 with a permission expiration date of 12/3/25. One medication was dated for 7/22/25 with a permission expiration date of 1/22/26. .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) 1898 Staff did not complete the health and safety training within one year of employment. Staff member S. Scott's Health and Safety training were required to be completed by 1/22/2025. All of the required Health and Safety trainings for D. Mewborn have not been completed. .1102(a) CONSULTATION AND TECHNICAL ASSISTANCE: Violations documented above must be corrected immediately. A signed and dated letter of compliance must be mailed to me by February 25, 2026, describing how and when the violations were corrected and how compliance will be maintained in the future. This two-week time frame is established to allow you time for submitting your compliance letter and is not intended to be used as a guide for correcting violations, as they should be corrected immediately. The letter of compliance should be mailed or emailed to me, Tina Jones, PO Box 10194, Goldsboro, NC 27532. The compliance letter must be submitted from the email address on file for your program. If you have any questions related to this visit or if I can be of additional assistance, I can be reached at 252-361-3434 or tina.jones@dhhs.nc.gov. You may also contact Susan Fuller, Licensing Supervisor, at 252-373-9809. Please be aware that any written information submitted by your regarding correction of violations documented is legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. Child care licensing requirements are established to ensure a safe and healthy child care environment. Therefore, it is important for you to be knowledgeable of all the licensing requirements that apply to your type of program. It is your responsibility to maintain compliance with the applicable laws and rules; always whether they have been monitored or specifically discussed with you in the past. The best way for you to ensure that you are meeting all requirements is to periodically review the child care laws and rules on the Division of Child Development and Early Education’s website. STAFF/CHILDREN’S FILES: I recommend file reviews be completed for staff files and children files. Several violations were documented for both staff and children’s files. I encourage you to consider purging old documents. Purging does not mean that documents are discarded; however, older documents can be stored in a separate file. This makes monitoring more efficient for the staff and for DCDEE staff. QRIS ASSESSMENT: Today you submitted an Application for Assessment for a Rated License for Centers using Pathway 3. You also submitted the Request to use Accreditation and Head Start Licensure Pathway to Earn a Star Rated License form, verification of your Head Start designation, and the Head Start Staff/Child Ratio form. You stated that you will send the Quality Initiatives Form with supporting documentation when it has been completed. Your center is eligible for Five-Stars based on Pathway 3 - Head Start Accreditation; however, I cannot process the new permit until full compliance is achieved. Once I receive compliance information, I will send the permit for processing. Your three-year rated license reassessment will be three years from your new effective date on your permit. Always ensure your license has the correct information when you receive it. Once you receive your new license, please review and return the old permit by mail to Tina Jones, PO Box 10194, Goldsboro, NC 27532. TECHNICAL ASSISTANCE / RESOURCES: Your local and regional Smart Start Partnerships and Child Care Resource and Referral Agencies and Child Care Health Consultants provide general training to meet on-going training hours, health and safety training requirements, Environment Rating Scale training and training specific to your center’s needs. They can also work with you to provide on-site technical assistance. Raise NC Newsletter – If you are not receiving and reading the Raise NC Newsletter, you are missing out on current relevant information about early childhood issues in North Carolina, information about proposed rules, available trainings and other information that may be of interest to you and your staff. The Raise NC Newsletter is typically sent out weekly to all facility contact email addresses, but if your email is not the facility contact email address, you can go to the DCDEE Website, https://ncchildcare.ncdhhs.gov/ and click on the “What’s New” tab. Click on “What’s New” and enter your email address and name under “Sign Up for Updates”. As an early learning professional, you will need to stay updated on issues in North Carolina that affect you and your business. Share with your staff so they will be up to date as well. REGISTRY- Sex Offender Registry and Notification Email - North Carolina General Statute 14-208 requires sex offenders to register with the North Carolina Department of Justice. The law states that a sex offender shall not knowingly reside within 1,000 feet of the property on which any public or nonpublic school or child care center is located. This does not apply to child care centers that are located on or within 1,000 feet of property of an institution of higher education where the registrant is a student or is employed. All licensed child care centers must register to receive e-mail notification when a registered sex offender moves within a one-mile radius of the center. (§14-208.19) To register for the e-mail notification, go to http://sexoffender.ncsbi.gov. If you have any questions, please contact your local sheriff's department. NCID - Keep Your NCID Active - Did you know that if you do not login on to any DCDEE platforms (e.g., Moodle, WORKS, CBC) for a period of 12 months, your account will be archived? An archived account cannot be reinstated. You will need to create a new one and then email all platforms (e.g., Moodle, WORKS, CBC) to merge accounts. *Pro Tip: Set your calendar to remind you, your staff every 6 months to log in and out at https://myncid.nc.gov to keep your account activated and it will NOT be archived. *For assistance with NCID, contact ncid.nc.gov or 919.754.6000. Thank you for your time and assistance today. Refer to this visit summary for a refresher of our discussions today, and I encourage you to share with staff and use the information as a teaching tool. If you have any questions, do not hesitate to contact me. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0302 · Violation

Name of Operation: GREENE LAMP HEAD START HIGHLAND CENTER Facility ID: 54000150 Consultant: TINA JONES Operation Type: Center Case Number: Visit Date: 2/11/2026 Number Present: 47 Completed Date: 2/11/2026 Age: From 2 To 5 Total Minutes: 345 Time In: 09:00 AM Time Out: 02:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp w/Rated Lic Assess Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance with applicable child care requirements during an Annual Compliance visit and to complete the facility’s rated license reassessment. A checklist was used to monitor applicable requirements. Staff and training worksheets were provided prior to today’s visit. Kim Barnes, Child Care Consultant, assisted with today’s visit. D. Mewborn, Administrator, was present and assisted me with the visit. Currently this center operates with a 5 Star License, issued November 22, 2019, earning 7 points in education standards, 7 points in program standards (meeting enhanced space and reduced ratios) and 1 Quality point for having a staff benefits package and an infrastructure of parent involvement. The program is licensed to serve 82 children ages 1-5 years of age. This program consists of five classrooms. The last sanitation inspection was completed March 6, 2025, with a superior rating. The last fire inspection was completed on March 25, 2025. The rated license assessment was due February 20, 2019, but the program has been in a hold harmless status. Today, you requested to be assessed for a Star-Rated License using Pathway 3 – Head Start Accreditation. Greene Lamp is listed as the current owner of this center. According to information verified on the North Carolina Secretary of State’s website, Greene Lamp remains Current and Active. Prior to making any changes in the corporation status, please contact me to discuss change of ownership procedures. The corporation status for your program must always remain Current and Active. Failure to comply may affect your child care license. Prior to today’s visit, the program’s compliance history was 98% over the current 18- month period. A copy of your compliance history report was left with you. I monitored the classrooms and spaces used for child care and outdoor play area for applicable child care center requirements. I observed children participating in routines and developmentally appropriate activities indoors. Staff/child ratios and supervision were in compliance. Staff members interacted positively with the children. A computer-generated visit summary was reviewed with you, and a copy was provided at the conclusion of the visit. All violations were reviewed with you. The following violations of child care requirements were documented. Violation Number Comment Rule 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. In space B1-2, there is paint flaking in various locations in the classroom. These areas are accessible to children. 15A NCAC 18A .2825(a) 805 Fire drills were not practiced monthly and/or the drill record was incomplete. Fire drills were not practiced monthly as required. A fire drill was not completed for the months of July and August of 2025. .0604(t); .0302(d)(5) 807 A safe indoor and outdoor environment was not provided for the children. Thumb tacks were used in space B1-2. The thumb tacks were not secure in the wall, allowing children to pull out easily. In space B2-1, there is a metal floor strip that is not level with the floor, causing a tripping hazard. This metal strip also has sharp edges. On the playground, a black plastic border surrounding a small metal car, has a large hole with share edges. 10A NCAC 09 .0601(a) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. Documentation of the required monthly playground inspections were not available for review. Inspections for the month of June and July of 2025 were not available for review. .0605(q) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Staff member, T. Cobb Lee's hire date was 11/3/25. The First Aid training was required to be completed by 2/3/26. Staff member L. Moore and S. Scott's First Aid training expired on 1/2025. P. Clark's First Aid training expired 1/2025 and was renewed 2/13/25. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Staff member, T. Cobb Lee's hire date was 11/3/25. The CPR training was required to be completed by 2/3/26. Staff member L. Moore and S. Scott's CPR training expired on 1/2025. P. Clark's CPR expired 1/2025 and was renewed 2/13/25. .1102(d) 1125 Before children were transported, written permission from a parent was not obtained that included when and where the child was to be transported, expected time of departure and arrival, and the transportation provider. Written permission from a parent was not available for 1 child that was being transported. .1003(i)(j) 1320 Children's records that include an application for enrollment, medical and immunization records, and permission to seek emergency medical care was not on file for each child. One child did not have a medical assessment on file for review. GS 110-91(1);.0302(d)(2); .0304(g) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. Two children did not have health assessment on file before enrollment or within 30 days of admission. GS110-91(1) 1323 Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. Two children did not have an immunization record on file before or within 30 days of admission. 10A NCAC 09 .0302(d)(2) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days.The roster was not completed in the ABCMS portal, thus satisfying the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. Nine staff members who are no longer employed must be removed from the roster. Four staff members, L. Moore, R. Durant, S. Scott, and P. Clark must be added to the roster. G.S. 110-90.2 & .2703(r) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The required drills were not practiced every three months. A drill was completed in May, the next drill was required in August. The required drill for August was not completed. .0604(u);.0302(d)(8) 1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. In space B2-1, emergency albuterol medication permission for standing authorization had expired. One medication was dated for 6/3/25 with a permission expiration date of 12/3/25. One medication was dated for 7/22/25 with a permission expiration date of 1/22/26. .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) 1898 Staff did not complete the health and safety training within one year of employment. Staff member S. Scott's Health and Safety training were required to be completed by 1/22/2025. All of the required Health and Safety trainings for D. Mewborn have not been completed. .1102(a) CONSULTATION AND TECHNICAL ASSISTANCE: Violations documented above must be corrected immediately. A signed and dated letter of compliance must be mailed to me by February 25, 2026, describing how and when the violations were corrected and how compliance will be maintained in the future. This two-week time frame is established to allow you time for submitting your compliance letter and is not intended to be used as a guide for correcting violations, as they should be corrected immediately. The letter of compliance should be mailed or emailed to me, Tina Jones, PO Box 10194, Goldsboro, NC 27532. The compliance letter must be submitted from the email address on file for your program. If you have any questions related to this visit or if I can be of additional assistance, I can be reached at 252-361-3434 or tina.jones@dhhs.nc.gov. You may also contact Susan Fuller, Licensing Supervisor, at 252-373-9809. Please be aware that any written information submitted by your regarding correction of violations documented is legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. Child care licensing requirements are established to ensure a safe and healthy child care environment. Therefore, it is important for you to be knowledgeable of all the licensing requirements that apply to your type of program. It is your responsibility to maintain compliance with the applicable laws and rules; always whether they have been monitored or specifically discussed with you in the past. The best way for you to ensure that you are meeting all requirements is to periodically review the child care laws and rules on the Division of Child Development and Early Education’s website. STAFF/CHILDREN’S FILES: I recommend file reviews be completed for staff files and children files. Several violations were documented for both staff and children’s files. I encourage you to consider purging old documents. Purging does not mean that documents are discarded; however, older documents can be stored in a separate file. This makes monitoring more efficient for the staff and for DCDEE staff. QRIS ASSESSMENT: Today you submitted an Application for Assessment for a Rated License for Centers using Pathway 3. You also submitted the Request to use Accreditation and Head Start Licensure Pathway to Earn a Star Rated License form, verification of your Head Start designation, and the Head Start Staff/Child Ratio form. You stated that you will send the Quality Initiatives Form with supporting documentation when it has been completed. Your center is eligible for Five-Stars based on Pathway 3 - Head Start Accreditation; however, I cannot process the new permit until full compliance is achieved. Once I receive compliance information, I will send the permit for processing. Your three-year rated license reassessment will be three years from your new effective date on your permit. Always ensure your license has the correct information when you receive it. Once you receive your new license, please review and return the old permit by mail to Tina Jones, PO Box 10194, Goldsboro, NC 27532. TECHNICAL ASSISTANCE / RESOURCES: Your local and regional Smart Start Partnerships and Child Care Resource and Referral Agencies and Child Care Health Consultants provide general training to meet on-going training hours, health and safety training requirements, Environment Rating Scale training and training specific to your center’s needs. They can also work with you to provide on-site technical assistance. Raise NC Newsletter – If you are not receiving and reading the Raise NC Newsletter, you are missing out on current relevant information about early childhood issues in North Carolina, information about proposed rules, available trainings and other information that may be of interest to you and your staff. The Raise NC Newsletter is typically sent out weekly to all facility contact email addresses, but if your email is not the facility contact email address, you can go to the DCDEE Website, https://ncchildcare.ncdhhs.gov/ and click on the “What’s New” tab. Click on “What’s New” and enter your email address and name under “Sign Up for Updates”. As an early learning professional, you will need to stay updated on issues in North Carolina that affect you and your business. Share with your staff so they will be up to date as well. REGISTRY- Sex Offender Registry and Notification Email - North Carolina General Statute 14-208 requires sex offenders to register with the North Carolina Department of Justice. The law states that a sex offender shall not knowingly reside within 1,000 feet of the property on which any public or nonpublic school or child care center is located. This does not apply to child care centers that are located on or within 1,000 feet of property of an institution of higher education where the registrant is a student or is employed. All licensed child care centers must register to receive e-mail notification when a registered sex offender moves within a one-mile radius of the center. (§14-208.19) To register for the e-mail notification, go to http://sexoffender.ncsbi.gov. If you have any questions, please contact your local sheriff's department. NCID - Keep Your NCID Active - Did you know that if you do not login on to any DCDEE platforms (e.g., Moodle, WORKS, CBC) for a period of 12 months, your account will be archived? An archived account cannot be reinstated. You will need to create a new one and then email all platforms (e.g., Moodle, WORKS, CBC) to merge accounts. *Pro Tip: Set your calendar to remind you, your staff every 6 months to log in and out at https://myncid.nc.gov to keep your account activated and it will NOT be archived. *For assistance with NCID, contact ncid.nc.gov or 919.754.6000. Thank you for your time and assistance today. Refer to this visit summary for a refresher of our discussions today, and I encourage you to share with staff and use the information as a teaching tool. If you have any questions, do not hesitate to contact me. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: GREENE LAMP HEAD START HIGHLAND CENTER Facility ID: 54000150 Consultant: TINA JONES Operation Type: Center Case Number: Visit Date: 2/11/2026 Number Present: 47 Completed Date: 2/11/2026 Age: From 2 To 5 Total Minutes: 345 Time In: 09:00 AM Time Out: 02:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp w/Rated Lic Assess Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance with applicable child care requirements during an Annual Compliance visit and to complete the facility’s rated license reassessment. A checklist was used to monitor applicable requirements. Staff and training worksheets were provided prior to today’s visit. Kim Barnes, Child Care Consultant, assisted with today’s visit. D. Mewborn, Administrator, was present and assisted me with the visit. Currently this center operates with a 5 Star License, issued November 22, 2019, earning 7 points in education standards, 7 points in program standards (meeting enhanced space and reduced ratios) and 1 Quality point for having a staff benefits package and an infrastructure of parent involvement. The program is licensed to serve 82 children ages 1-5 years of age. This program consists of five classrooms. The last sanitation inspection was completed March 6, 2025, with a superior rating. The last fire inspection was completed on March 25, 2025. The rated license assessment was due February 20, 2019, but the program has been in a hold harmless status. Today, you requested to be assessed for a Star-Rated License using Pathway 3 – Head Start Accreditation. Greene Lamp is listed as the current owner of this center. According to information verified on the North Carolina Secretary of State’s website, Greene Lamp remains Current and Active. Prior to making any changes in the corporation status, please contact me to discuss change of ownership procedures. The corporation status for your program must always remain Current and Active. Failure to comply may affect your child care license. Prior to today’s visit, the program’s compliance history was 98% over the current 18- month period. A copy of your compliance history report was left with you. I monitored the classrooms and spaces used for child care and outdoor play area for applicable child care center requirements. I observed children participating in routines and developmentally appropriate activities indoors. Staff/child ratios and supervision were in compliance. Staff members interacted positively with the children. A computer-generated visit summary was reviewed with you, and a copy was provided at the conclusion of the visit. All violations were reviewed with you. The following violations of child care requirements were documented. Violation Number Comment Rule 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. In space B1-2, there is paint flaking in various locations in the classroom. These areas are accessible to children. 15A NCAC 18A .2825(a) 805 Fire drills were not practiced monthly and/or the drill record was incomplete. Fire drills were not practiced monthly as required. A fire drill was not completed for the months of July and August of 2025. .0604(t); .0302(d)(5) 807 A safe indoor and outdoor environment was not provided for the children. Thumb tacks were used in space B1-2. The thumb tacks were not secure in the wall, allowing children to pull out easily. In space B2-1, there is a metal floor strip that is not level with the floor, causing a tripping hazard. This metal strip also has sharp edges. On the playground, a black plastic border surrounding a small metal car, has a large hole with share edges. 10A NCAC 09 .0601(a) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. Documentation of the required monthly playground inspections were not available for review. Inspections for the month of June and July of 2025 were not available for review. .0605(q) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Staff member, T. Cobb Lee's hire date was 11/3/25. The First Aid training was required to be completed by 2/3/26. Staff member L. Moore and S. Scott's First Aid training expired on 1/2025. P. Clark's First Aid training expired 1/2025 and was renewed 2/13/25. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Staff member, T. Cobb Lee's hire date was 11/3/25. The CPR training was required to be completed by 2/3/26. Staff member L. Moore and S. Scott's CPR training expired on 1/2025. P. Clark's CPR expired 1/2025 and was renewed 2/13/25. .1102(d) 1125 Before children were transported, written permission from a parent was not obtained that included when and where the child was to be transported, expected time of departure and arrival, and the transportation provider. Written permission from a parent was not available for 1 child that was being transported. .1003(i)(j) 1320 Children's records that include an application for enrollment, medical and immunization records, and permission to seek emergency medical care was not on file for each child. One child did not have a medical assessment on file for review. GS 110-91(1);.0302(d)(2); .0304(g) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. Two children did not have health assessment on file before enrollment or within 30 days of admission. GS110-91(1) 1323 Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. Two children did not have an immunization record on file before or within 30 days of admission. 10A NCAC 09 .0302(d)(2) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days.The roster was not completed in the ABCMS portal, thus satisfying the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. Nine staff members who are no longer employed must be removed from the roster. Four staff members, L. Moore, R. Durant, S. Scott, and P. Clark must be added to the roster. G.S. 110-90.2 & .2703(r) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The required drills were not practiced every three months. A drill was completed in May, the next drill was required in August. The required drill for August was not completed. .0604(u);.0302(d)(8) 1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. In space B2-1, emergency albuterol medication permission for standing authorization had expired. One medication was dated for 6/3/25 with a permission expiration date of 12/3/25. One medication was dated for 7/22/25 with a permission expiration date of 1/22/26. .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) 1898 Staff did not complete the health and safety training within one year of employment. Staff member S. Scott's Health and Safety training were required to be completed by 1/22/2025. All of the required Health and Safety trainings for D. Mewborn have not been completed. .1102(a) CONSULTATION AND TECHNICAL ASSISTANCE: Violations documented above must be corrected immediately. A signed and dated letter of compliance must be mailed to me by February 25, 2026, describing how and when the violations were corrected and how compliance will be maintained in the future. This two-week time frame is established to allow you time for submitting your compliance letter and is not intended to be used as a guide for correcting violations, as they should be corrected immediately. The letter of compliance should be mailed or emailed to me, Tina Jones, PO Box 10194, Goldsboro, NC 27532. The compliance letter must be submitted from the email address on file for your program. If you have any questions related to this visit or if I can be of additional assistance, I can be reached at 252-361-3434 or tina.jones@dhhs.nc.gov. You may also contact Susan Fuller, Licensing Supervisor, at 252-373-9809. Please be aware that any written information submitted by your regarding correction of violations documented is legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. Child care licensing requirements are established to ensure a safe and healthy child care environment. Therefore, it is important for you to be knowledgeable of all the licensing requirements that apply to your type of program. It is your responsibility to maintain compliance with the applicable laws and rules; always whether they have been monitored or specifically discussed with you in the past. The best way for you to ensure that you are meeting all requirements is to periodically review the child care laws and rules on the Division of Child Development and Early Education’s website. STAFF/CHILDREN’S FILES: I recommend file reviews be completed for staff files and children files. Several violations were documented for both staff and children’s files. I encourage you to consider purging old documents. Purging does not mean that documents are discarded; however, older documents can be stored in a separate file. This makes monitoring more efficient for the staff and for DCDEE staff. QRIS ASSESSMENT: Today you submitted an Application for Assessment for a Rated License for Centers using Pathway 3. You also submitted the Request to use Accreditation and Head Start Licensure Pathway to Earn a Star Rated License form, verification of your Head Start designation, and the Head Start Staff/Child Ratio form. You stated that you will send the Quality Initiatives Form with supporting documentation when it has been completed. Your center is eligible for Five-Stars based on Pathway 3 - Head Start Accreditation; however, I cannot process the new permit until full compliance is achieved. Once I receive compliance information, I will send the permit for processing. Your three-year rated license reassessment will be three years from your new effective date on your permit. Always ensure your license has the correct information when you receive it. Once you receive your new license, please review and return the old permit by mail to Tina Jones, PO Box 10194, Goldsboro, NC 27532. TECHNICAL ASSISTANCE / RESOURCES: Your local and regional Smart Start Partnerships and Child Care Resource and Referral Agencies and Child Care Health Consultants provide general training to meet on-going training hours, health and safety training requirements, Environment Rating Scale training and training specific to your center’s needs. They can also work with you to provide on-site technical assistance. Raise NC Newsletter – If you are not receiving and reading the Raise NC Newsletter, you are missing out on current relevant information about early childhood issues in North Carolina, information about proposed rules, available trainings and other information that may be of interest to you and your staff. The Raise NC Newsletter is typically sent out weekly to all facility contact email addresses, but if your email is not the facility contact email address, you can go to the DCDEE Website, https://ncchildcare.ncdhhs.gov/ and click on the “What’s New” tab. Click on “What’s New” and enter your email address and name under “Sign Up for Updates”. As an early learning professional, you will need to stay updated on issues in North Carolina that affect you and your business. Share with your staff so they will be up to date as well. REGISTRY- Sex Offender Registry and Notification Email - North Carolina General Statute 14-208 requires sex offenders to register with the North Carolina Department of Justice. The law states that a sex offender shall not knowingly reside within 1,000 feet of the property on which any public or nonpublic school or child care center is located. This does not apply to child care centers that are located on or within 1,000 feet of property of an institution of higher education where the registrant is a student or is employed. All licensed child care centers must register to receive e-mail notification when a registered sex offender moves within a one-mile radius of the center. (§14-208.19) To register for the e-mail notification, go to http://sexoffender.ncsbi.gov. If you have any questions, please contact your local sheriff's department. NCID - Keep Your NCID Active - Did you know that if you do not login on to any DCDEE platforms (e.g., Moodle, WORKS, CBC) for a period of 12 months, your account will be archived? An archived account cannot be reinstated. You will need to create a new one and then email all platforms (e.g., Moodle, WORKS, CBC) to merge accounts. *Pro Tip: Set your calendar to remind you, your staff every 6 months to log in and out at https://myncid.nc.gov to keep your account activated and it will NOT be archived. *For assistance with NCID, contact ncid.nc.gov or 919.754.6000. Thank you for your time and assistance today. Refer to this visit summary for a refresher of our discussions today, and I encourage you to share with staff and use the information as a teaching tool. If you have any questions, do not hesitate to contact me. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: GREENE LAMP HEAD START HIGHLAND CENTER Facility ID: 54000150 Consultant: TINA JONES Operation Type: Center Case Number: Visit Date: 2/11/2026 Number Present: 47 Completed Date: 2/11/2026 Age: From 2 To 5 Total Minutes: 345 Time In: 09:00 AM Time Out: 02:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp w/Rated Lic Assess Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance with applicable child care requirements during an Annual Compliance visit and to complete the facility’s rated license reassessment. A checklist was used to monitor applicable requirements. Staff and training worksheets were provided prior to today’s visit. Kim Barnes, Child Care Consultant, assisted with today’s visit. D. Mewborn, Administrator, was present and assisted me with the visit. Currently this center operates with a 5 Star License, issued November 22, 2019, earning 7 points in education standards, 7 points in program standards (meeting enhanced space and reduced ratios) and 1 Quality point for having a staff benefits package and an infrastructure of parent involvement. The program is licensed to serve 82 children ages 1-5 years of age. This program consists of five classrooms. The last sanitation inspection was completed March 6, 2025, with a superior rating. The last fire inspection was completed on March 25, 2025. The rated license assessment was due February 20, 2019, but the program has been in a hold harmless status. Today, you requested to be assessed for a Star-Rated License using Pathway 3 – Head Start Accreditation. Greene Lamp is listed as the current owner of this center. According to information verified on the North Carolina Secretary of State’s website, Greene Lamp remains Current and Active. Prior to making any changes in the corporation status, please contact me to discuss change of ownership procedures. The corporation status for your program must always remain Current and Active. Failure to comply may affect your child care license. Prior to today’s visit, the program’s compliance history was 98% over the current 18- month period. A copy of your compliance history report was left with you. I monitored the classrooms and spaces used for child care and outdoor play area for applicable child care center requirements. I observed children participating in routines and developmentally appropriate activities indoors. Staff/child ratios and supervision were in compliance. Staff members interacted positively with the children. A computer-generated visit summary was reviewed with you, and a copy was provided at the conclusion of the visit. All violations were reviewed with you. The following violations of child care requirements were documented. Violation Number Comment Rule 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. In space B1-2, there is paint flaking in various locations in the classroom. These areas are accessible to children. 15A NCAC 18A .2825(a) 805 Fire drills were not practiced monthly and/or the drill record was incomplete. Fire drills were not practiced monthly as required. A fire drill was not completed for the months of July and August of 2025. .0604(t); .0302(d)(5) 807 A safe indoor and outdoor environment was not provided for the children. Thumb tacks were used in space B1-2. The thumb tacks were not secure in the wall, allowing children to pull out easily. In space B2-1, there is a metal floor strip that is not level with the floor, causing a tripping hazard. This metal strip also has sharp edges. On the playground, a black plastic border surrounding a small metal car, has a large hole with share edges. 10A NCAC 09 .0601(a) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. Documentation of the required monthly playground inspections were not available for review. Inspections for the month of June and July of 2025 were not available for review. .0605(q) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Staff member, T. Cobb Lee's hire date was 11/3/25. The First Aid training was required to be completed by 2/3/26. Staff member L. Moore and S. Scott's First Aid training expired on 1/2025. P. Clark's First Aid training expired 1/2025 and was renewed 2/13/25. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Staff member, T. Cobb Lee's hire date was 11/3/25. The CPR training was required to be completed by 2/3/26. Staff member L. Moore and S. Scott's CPR training expired on 1/2025. P. Clark's CPR expired 1/2025 and was renewed 2/13/25. .1102(d) 1125 Before children were transported, written permission from a parent was not obtained that included when and where the child was to be transported, expected time of departure and arrival, and the transportation provider. Written permission from a parent was not available for 1 child that was being transported. .1003(i)(j) 1320 Children's records that include an application for enrollment, medical and immunization records, and permission to seek emergency medical care was not on file for each child. One child did not have a medical assessment on file for review. GS 110-91(1);.0302(d)(2); .0304(g) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. Two children did not have health assessment on file before enrollment or within 30 days of admission. GS110-91(1) 1323 Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. Two children did not have an immunization record on file before or within 30 days of admission. 10A NCAC 09 .0302(d)(2) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days.The roster was not completed in the ABCMS portal, thus satisfying the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. Nine staff members who are no longer employed must be removed from the roster. Four staff members, L. Moore, R. Durant, S. Scott, and P. Clark must be added to the roster. G.S. 110-90.2 & .2703(r) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The required drills were not practiced every three months. A drill was completed in May, the next drill was required in August. The required drill for August was not completed. .0604(u);.0302(d)(8) 1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. In space B2-1, emergency albuterol medication permission for standing authorization had expired. One medication was dated for 6/3/25 with a permission expiration date of 12/3/25. One medication was dated for 7/22/25 with a permission expiration date of 1/22/26. .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) 1898 Staff did not complete the health and safety training within one year of employment. Staff member S. Scott's Health and Safety training were required to be completed by 1/22/2025. All of the required Health and Safety trainings for D. Mewborn have not been completed. .1102(a) CONSULTATION AND TECHNICAL ASSISTANCE: Violations documented above must be corrected immediately. A signed and dated letter of compliance must be mailed to me by February 25, 2026, describing how and when the violations were corrected and how compliance will be maintained in the future. This two-week time frame is established to allow you time for submitting your compliance letter and is not intended to be used as a guide for correcting violations, as they should be corrected immediately. The letter of compliance should be mailed or emailed to me, Tina Jones, PO Box 10194, Goldsboro, NC 27532. The compliance letter must be submitted from the email address on file for your program. If you have any questions related to this visit or if I can be of additional assistance, I can be reached at 252-361-3434 or tina.jones@dhhs.nc.gov. You may also contact Susan Fuller, Licensing Supervisor, at 252-373-9809. Please be aware that any written information submitted by your regarding correction of violations documented is legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. Child care licensing requirements are established to ensure a safe and healthy child care environment. Therefore, it is important for you to be knowledgeable of all the licensing requirements that apply to your type of program. It is your responsibility to maintain compliance with the applicable laws and rules; always whether they have been monitored or specifically discussed with you in the past. The best way for you to ensure that you are meeting all requirements is to periodically review the child care laws and rules on the Division of Child Development and Early Education’s website. STAFF/CHILDREN’S FILES: I recommend file reviews be completed for staff files and children files. Several violations were documented for both staff and children’s files. I encourage you to consider purging old documents. Purging does not mean that documents are discarded; however, older documents can be stored in a separate file. This makes monitoring more efficient for the staff and for DCDEE staff. QRIS ASSESSMENT: Today you submitted an Application for Assessment for a Rated License for Centers using Pathway 3. You also submitted the Request to use Accreditation and Head Start Licensure Pathway to Earn a Star Rated License form, verification of your Head Start designation, and the Head Start Staff/Child Ratio form. You stated that you will send the Quality Initiatives Form with supporting documentation when it has been completed. Your center is eligible for Five-Stars based on Pathway 3 - Head Start Accreditation; however, I cannot process the new permit until full compliance is achieved. Once I receive compliance information, I will send the permit for processing. Your three-year rated license reassessment will be three years from your new effective date on your permit. Always ensure your license has the correct information when you receive it. Once you receive your new license, please review and return the old permit by mail to Tina Jones, PO Box 10194, Goldsboro, NC 27532. TECHNICAL ASSISTANCE / RESOURCES: Your local and regional Smart Start Partnerships and Child Care Resource and Referral Agencies and Child Care Health Consultants provide general training to meet on-going training hours, health and safety training requirements, Environment Rating Scale training and training specific to your center’s needs. They can also work with you to provide on-site technical assistance. Raise NC Newsletter – If you are not receiving and reading the Raise NC Newsletter, you are missing out on current relevant information about early childhood issues in North Carolina, information about proposed rules, available trainings and other information that may be of interest to you and your staff. The Raise NC Newsletter is typically sent out weekly to all facility contact email addresses, but if your email is not the facility contact email address, you can go to the DCDEE Website, https://ncchildcare.ncdhhs.gov/ and click on the “What’s New” tab. Click on “What’s New” and enter your email address and name under “Sign Up for Updates”. As an early learning professional, you will need to stay updated on issues in North Carolina that affect you and your business. Share with your staff so they will be up to date as well. REGISTRY- Sex Offender Registry and Notification Email - North Carolina General Statute 14-208 requires sex offenders to register with the North Carolina Department of Justice. The law states that a sex offender shall not knowingly reside within 1,000 feet of the property on which any public or nonpublic school or child care center is located. This does not apply to child care centers that are located on or within 1,000 feet of property of an institution of higher education where the registrant is a student or is employed. All licensed child care centers must register to receive e-mail notification when a registered sex offender moves within a one-mile radius of the center. (§14-208.19) To register for the e-mail notification, go to http://sexoffender.ncsbi.gov. If you have any questions, please contact your local sheriff's department. NCID - Keep Your NCID Active - Did you know that if you do not login on to any DCDEE platforms (e.g., Moodle, WORKS, CBC) for a period of 12 months, your account will be archived? An archived account cannot be reinstated. You will need to create a new one and then email all platforms (e.g., Moodle, WORKS, CBC) to merge accounts. *Pro Tip: Set your calendar to remind you, your staff every 6 months to log in and out at https://myncid.nc.gov to keep your account activated and it will NOT be archived. *For assistance with NCID, contact ncid.nc.gov or 919.754.6000. Thank you for your time and assistance today. Refer to this visit summary for a refresher of our discussions today, and I encourage you to share with staff and use the information as a teaching tool. If you have any questions, do not hesitate to contact me. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS110-91 · Violation

Name of Operation: GREENE LAMP HEAD START HIGHLAND CENTER Facility ID: 54000150 Consultant: TINA JONES Operation Type: Center Case Number: Visit Date: 2/11/2026 Number Present: 47 Completed Date: 2/11/2026 Age: From 2 To 5 Total Minutes: 345 Time In: 09:00 AM Time Out: 02:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp w/Rated Lic Assess Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance with applicable child care requirements during an Annual Compliance visit and to complete the facility’s rated license reassessment. A checklist was used to monitor applicable requirements. Staff and training worksheets were provided prior to today’s visit. Kim Barnes, Child Care Consultant, assisted with today’s visit. D. Mewborn, Administrator, was present and assisted me with the visit. Currently this center operates with a 5 Star License, issued November 22, 2019, earning 7 points in education standards, 7 points in program standards (meeting enhanced space and reduced ratios) and 1 Quality point for having a staff benefits package and an infrastructure of parent involvement. The program is licensed to serve 82 children ages 1-5 years of age. This program consists of five classrooms. The last sanitation inspection was completed March 6, 2025, with a superior rating. The last fire inspection was completed on March 25, 2025. The rated license assessment was due February 20, 2019, but the program has been in a hold harmless status. Today, you requested to be assessed for a Star-Rated License using Pathway 3 – Head Start Accreditation. Greene Lamp is listed as the current owner of this center. According to information verified on the North Carolina Secretary of State’s website, Greene Lamp remains Current and Active. Prior to making any changes in the corporation status, please contact me to discuss change of ownership procedures. The corporation status for your program must always remain Current and Active. Failure to comply may affect your child care license. Prior to today’s visit, the program’s compliance history was 98% over the current 18- month period. A copy of your compliance history report was left with you. I monitored the classrooms and spaces used for child care and outdoor play area for applicable child care center requirements. I observed children participating in routines and developmentally appropriate activities indoors. Staff/child ratios and supervision were in compliance. Staff members interacted positively with the children. A computer-generated visit summary was reviewed with you, and a copy was provided at the conclusion of the visit. All violations were reviewed with you. The following violations of child care requirements were documented. Violation Number Comment Rule 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. In space B1-2, there is paint flaking in various locations in the classroom. These areas are accessible to children. 15A NCAC 18A .2825(a) 805 Fire drills were not practiced monthly and/or the drill record was incomplete. Fire drills were not practiced monthly as required. A fire drill was not completed for the months of July and August of 2025. .0604(t); .0302(d)(5) 807 A safe indoor and outdoor environment was not provided for the children. Thumb tacks were used in space B1-2. The thumb tacks were not secure in the wall, allowing children to pull out easily. In space B2-1, there is a metal floor strip that is not level with the floor, causing a tripping hazard. This metal strip also has sharp edges. On the playground, a black plastic border surrounding a small metal car, has a large hole with share edges. 10A NCAC 09 .0601(a) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. Documentation of the required monthly playground inspections were not available for review. Inspections for the month of June and July of 2025 were not available for review. .0605(q) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Staff member, T. Cobb Lee's hire date was 11/3/25. The First Aid training was required to be completed by 2/3/26. Staff member L. Moore and S. Scott's First Aid training expired on 1/2025. P. Clark's First Aid training expired 1/2025 and was renewed 2/13/25. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Staff member, T. Cobb Lee's hire date was 11/3/25. The CPR training was required to be completed by 2/3/26. Staff member L. Moore and S. Scott's CPR training expired on 1/2025. P. Clark's CPR expired 1/2025 and was renewed 2/13/25. .1102(d) 1125 Before children were transported, written permission from a parent was not obtained that included when and where the child was to be transported, expected time of departure and arrival, and the transportation provider. Written permission from a parent was not available for 1 child that was being transported. .1003(i)(j) 1320 Children's records that include an application for enrollment, medical and immunization records, and permission to seek emergency medical care was not on file for each child. One child did not have a medical assessment on file for review. GS 110-91(1);.0302(d)(2); .0304(g) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. Two children did not have health assessment on file before enrollment or within 30 days of admission. GS110-91(1) 1323 Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. Two children did not have an immunization record on file before or within 30 days of admission. 10A NCAC 09 .0302(d)(2) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days.The roster was not completed in the ABCMS portal, thus satisfying the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. Nine staff members who are no longer employed must be removed from the roster. Four staff members, L. Moore, R. Durant, S. Scott, and P. Clark must be added to the roster. G.S. 110-90.2 & .2703(r) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The required drills were not practiced every three months. A drill was completed in May, the next drill was required in August. The required drill for August was not completed. .0604(u);.0302(d)(8) 1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. In space B2-1, emergency albuterol medication permission for standing authorization had expired. One medication was dated for 6/3/25 with a permission expiration date of 12/3/25. One medication was dated for 7/22/25 with a permission expiration date of 1/22/26. .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) 1898 Staff did not complete the health and safety training within one year of employment. Staff member S. Scott's Health and Safety training were required to be completed by 1/22/2025. All of the required Health and Safety trainings for D. Mewborn have not been completed. .1102(a) CONSULTATION AND TECHNICAL ASSISTANCE: Violations documented above must be corrected immediately. A signed and dated letter of compliance must be mailed to me by February 25, 2026, describing how and when the violations were corrected and how compliance will be maintained in the future. This two-week time frame is established to allow you time for submitting your compliance letter and is not intended to be used as a guide for correcting violations, as they should be corrected immediately. The letter of compliance should be mailed or emailed to me, Tina Jones, PO Box 10194, Goldsboro, NC 27532. The compliance letter must be submitted from the email address on file for your program. If you have any questions related to this visit or if I can be of additional assistance, I can be reached at 252-361-3434 or tina.jones@dhhs.nc.gov. You may also contact Susan Fuller, Licensing Supervisor, at 252-373-9809. Please be aware that any written information submitted by your regarding correction of violations documented is legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. Child care licensing requirements are established to ensure a safe and healthy child care environment. Therefore, it is important for you to be knowledgeable of all the licensing requirements that apply to your type of program. It is your responsibility to maintain compliance with the applicable laws and rules; always whether they have been monitored or specifically discussed with you in the past. The best way for you to ensure that you are meeting all requirements is to periodically review the child care laws and rules on the Division of Child Development and Early Education’s website. STAFF/CHILDREN’S FILES: I recommend file reviews be completed for staff files and children files. Several violations were documented for both staff and children’s files. I encourage you to consider purging old documents. Purging does not mean that documents are discarded; however, older documents can be stored in a separate file. This makes monitoring more efficient for the staff and for DCDEE staff. QRIS ASSESSMENT: Today you submitted an Application for Assessment for a Rated License for Centers using Pathway 3. You also submitted the Request to use Accreditation and Head Start Licensure Pathway to Earn a Star Rated License form, verification of your Head Start designation, and the Head Start Staff/Child Ratio form. You stated that you will send the Quality Initiatives Form with supporting documentation when it has been completed. Your center is eligible for Five-Stars based on Pathway 3 - Head Start Accreditation; however, I cannot process the new permit until full compliance is achieved. Once I receive compliance information, I will send the permit for processing. Your three-year rated license reassessment will be three years from your new effective date on your permit. Always ensure your license has the correct information when you receive it. Once you receive your new license, please review and return the old permit by mail to Tina Jones, PO Box 10194, Goldsboro, NC 27532. TECHNICAL ASSISTANCE / RESOURCES: Your local and regional Smart Start Partnerships and Child Care Resource and Referral Agencies and Child Care Health Consultants provide general training to meet on-going training hours, health and safety training requirements, Environment Rating Scale training and training specific to your center’s needs. They can also work with you to provide on-site technical assistance. Raise NC Newsletter – If you are not receiving and reading the Raise NC Newsletter, you are missing out on current relevant information about early childhood issues in North Carolina, information about proposed rules, available trainings and other information that may be of interest to you and your staff. The Raise NC Newsletter is typically sent out weekly to all facility contact email addresses, but if your email is not the facility contact email address, you can go to the DCDEE Website, https://ncchildcare.ncdhhs.gov/ and click on the “What’s New” tab. Click on “What’s New” and enter your email address and name under “Sign Up for Updates”. As an early learning professional, you will need to stay updated on issues in North Carolina that affect you and your business. Share with your staff so they will be up to date as well. REGISTRY- Sex Offender Registry and Notification Email - North Carolina General Statute 14-208 requires sex offenders to register with the North Carolina Department of Justice. The law states that a sex offender shall not knowingly reside within 1,000 feet of the property on which any public or nonpublic school or child care center is located. This does not apply to child care centers that are located on or within 1,000 feet of property of an institution of higher education where the registrant is a student or is employed. All licensed child care centers must register to receive e-mail notification when a registered sex offender moves within a one-mile radius of the center. (§14-208.19) To register for the e-mail notification, go to http://sexoffender.ncsbi.gov. If you have any questions, please contact your local sheriff's department. NCID - Keep Your NCID Active - Did you know that if you do not login on to any DCDEE platforms (e.g., Moodle, WORKS, CBC) for a period of 12 months, your account will be archived? An archived account cannot be reinstated. You will need to create a new one and then email all platforms (e.g., Moodle, WORKS, CBC) to merge accounts. *Pro Tip: Set your calendar to remind you, your staff every 6 months to log in and out at https://myncid.nc.gov to keep your account activated and it will NOT be archived. *For assistance with NCID, contact ncid.nc.gov or 919.754.6000. Thank you for your time and assistance today. Refer to this visit summary for a refresher of our discussions today, and I encourage you to share with staff and use the information as a teaching tool. If you have any questions, do not hesitate to contact me. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: GREENE LAMP HEAD START HIGHLAND CENTER Facility ID: 54000150 Consultant: TINA JONES Operation Type: Center Case Number: Visit Date: 5/7/2025 Number Present: 41 Completed Date: 5/7/2025 Age: From 2 To 5 Total Minutes: 120 Time In: 09:00 AM Time Out: 11:00 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced Annual Compliance visit was to monitor compliance with applicable child care requirements. A checklist was used to note the requirements I monitored today. The staff/training worksheets were received and monitored during the visit. Today’s visit was completed with V. Kornegay, Early Education Administrator. Currently this center operates with a 5 Star License, issued November 22, 2019, earning 7 points in education standards, 7 points in program standards (meeting enhanced space and reduced ratios) and 1 Quality point for having a staff benefits package and an infrastructure of parent involvement. The program is licensed to serve 82 children ages 1-5 years of age. This program consists of five classrooms. The last annual compliance visit was completed on May 20, 2024. The last sanitation visit was completed on March 6, 2025, and the last fire inspection was completed on March 25, 2025. Prior to today’s visit, the program’s compliance history was 100% over the current 18- month period. A copy of your compliance history report was left with you. The center is owned and operated by Greene Lamp, (non-profit corporation) with a current-active status based on today’s research in the North Carolina Secretary of State database. This corporation owns the center, which means a Current/Active status must always be maintained. I observed children participating in routines, group activities, free indoor and outdoor play, and completing transitions. All interactions were observed to be positive and nurturing and adequate supervision was provided to all children in care. The visit summary was reviewed with you at the conclusion of the visit and a copy was provided to you. I used the Annual Compliance Monitoring Checklist for Child Care and the Child Care Center Item Number Listing (DCD 0357) as a basic monitoring tool to assess compliance with all applicable child care requirements. The following violation of child care requirements was documented. Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. In space B2-1, a current activity plan was not posted. The plan posted was dated for April 14-18. GS 110-91(12); .0508(a) CONSULTATION AND TECHNICAL ASSISTANCE: Child care licensing requirements are established to ensure a safe and healthy child care environment. Therefore, it is important for you to be knowledgeable of all the licensing requirements that apply to your type of program. It is your responsibility to maintain compliance with the applicable laws and rules; always whether they have been monitored or specifically discussed with you in the past. The best way for you to ensure that you are meeting all requirements is to periodically review the child care laws and rules on the Division of Child Development and Early Education’s website. DCDEE WORKS: Please continue to keep your Staff and Training worksheets up to date. Update the worksheets when changes are made, such as hiring new staff, additional coursework, and completed training. If the education information is not in the “WORKS” system when the star-rated license is reassessed it could affect the points in Education Standards. Please contact the WORKS department if you have questions on what is needed. The information is below 919-814-6350 or dcdee.works@dhhs.nc.gov Register Now for the Impact Summit: PBS North Carolina’s fourth annual Impact Early Childhood Education Summit will be held Saturday, June 7, at Winston-Salem State University’s Albert H. Anderson Conference Center. This full-day conference aims to empower educators, childcare providers, parents and caregivers to lay a strong foundation for young learners. Educators can earn professional credit hours for attending. Date: Saturday, June 7, 2025 Time: 9:00 a.m. — 5:00 p.m. Location: Winston-Salem State University Albert H. Anderson Jr. Conference Center 1545 Reynolds Park Road Winston-Salem, NC 27110 Healthy Social Behaviors: The Basics of Biting Register now through May 23 - https://www.pbsnc.org/education/impact-summit/ Tuesday, May 20, 2025 7:00-8:00 p.m. Webinar link: https://ccrinc.zoom.us/j/3677997738 Meeting ID: 367 799 7738 Children use biting as a form of communication. Join a free, talk-to-the-experts webinar, presented by the Healthy Social Behaviors Helpline advisors, as they identify the function of biting behavior, and share supportive resources to help young children RESOURCES: PROVIDER DOCUMENTS/FORMS: You should visit the website often to ensure you’re using all updated forms. All requirements must be included if you choose to use your own forms electronically or hard copy. The NC child care rules were last updated as of November 1, 2024. • The most current provider documents/ forms, checklists, resources related to child care, MOODLE trainings, and new child care requirements can be found on the Division of Child Development and Early Education website. https://ncchildcare.ncdhhs.gov • NC Child Care Health & Safety Resource Center www.healthychildcare.unc.edu. CONTACT INFORMATION: If you have any questions concerning today’s visit or any child care requirement, please contact me at: Tina Jones – tina.jones@dhhs.nc.gov or 252-361-3434. You may also contact Susan Fuller at 252-373-9809. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0304 · Violation

Name of Operation: GREENE LAMP HEAD START HIGHLAND CENTER Facility ID: 54000150 Consultant: TINA JONES Operation Type: Center Case Number: Visit Date: 9/21/2023 Number Present: 56 Completed Date: 9/21/2023 Age: From 3 To 4 Total Minutes: 240 Time In: 09:00 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A checklist was used to note the requirements I monitored today. The staff/training worksheets were emailed prior to the visit. Currently this center operates with a 5 Star License, issued November 22, 2019, earning 7 points in education standards, 7 points in program standards (meeting enhanced space and reduced ratios) and 1 Quality point for having a staff benefits package and an infrastructure of parent involvement. The program is licensed to serve 82 children ages 1-5 years of age. This program consists of five classrooms. The last annual compliance visit was conducted September 27, 2022. The last sanitation inspection was completed March 14, 2023, with a “Superior” classification. The last fire inspection was completed April 4, 2023, and the facility was approved for daytime care only. We discussed that fire inspections must be completed prior to the expiration of the previous inspection. The previous inspection date was March 9, 2022. You, C. Phillips, Administrator, were present, assisted with today’s visit, and was available for consultation. Foster grandparents were observed volunteering in each classroom. Foster grandparent volunteers are not counted in the ratio and are not left unattended with the children. Volunteer files were available on site. Children were observed during morning group activities, free play in centers, free play outdoors, completing transitions and routines such as handwashing, and toileting. All staff interacted with the children in a positive and supportive manner. Prior to today’s visit, the program’s compliance history was 95% over the current 18- month period. A copy of your compliance history report was left with you. The center is owned and operated by Greene Lamp, (non-profit corporation) with a current-active status based on today’s research in the North Carolina Secretary of State database. This corporation owns the center, which means a Current/Active status must always be maintained. I used the Annual Compliance Monitoring Checklist for Child Care and the Child Care Center Item Number Listing (DCD 0357) as a basic monitoring tool to assess compliance with all applicable child care requirements. Violations documented were reviewed with you at the conclusion of the visit. A copy of this computer- generated Visit Summary was left with you. The following violations were documented: Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The fire inspection dated 4/4/2023 was not completed within 12 months of the previous inspection date of 3/9/2022. 10A NCAC 09 .0304(a) 853 Incident logs were not completed and maintained as required. Incident reports were not documented on the incident log. .0802(g)(1-6) 862 The EMC plan was not reviewed with all staff annually and whenever the plan was revised. The EMC plan was not reviewed with one substitute staff member. 10A NCAC 09 .0802(a) 1043 All staff records, except financial records, were not made available for review. One substitute staff member did not have all the required documentation available for review in the personnel file. G.S. 110-91( 9) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. One new employee did not complete the required six clock hours of training within the first two weeks of employment. .1101(a)(b) 1068 On-going training documentation did not include all applicable information: subject matter, topic area in G.S. 110-91(11), name of training provider, date training was provided, number of hours of training, and name of staff. On-going training documentation was not completed for two staff members. .1106(a) 1826 Substitutes and volunteers counted in ratio were not informed of the center's EPR Plan and its location. Documentation of this notice was not maintained on file or in a file designated for emergency preparedness and response plan documents. One substitute staff member did not have documentation showing that they were informed of the center's EPR Plan and it's location. .0607(g) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One staff member hired on 2/7/2023, did not complete the required training within 90 days of employment. The training was completed on 9/12/2023. .1102(g) CONSULTATION AND RULES REVIEW: Violations documented above must be corrected immediately. A signed and dated letter of compliance must be mailed to me by October 5, 2023, describing how and when the violations were corrected and how compliance will be maintained in the future. This two-week time frame is established to allow you time for submitting your compliance letter and is not intended to be used as a guide for correcting violations, as they should be corrected immediately. The letter of compliance should be mailed or emailed to me, Tina Jones, PO Box 10194, Goldsboro, NC 27532. The compliance letter must be submitted from the email address on file for your program. If you have any questions related to this visit or if I can be of additional assistance, I can be reached at 252-361-3434 or tina.jones@dhhs.nc.gov. You may also contact Susan Fuller, Licensing Supervisor at 252-373-9809. Please be aware that any written information submitted by your regarding correction of violations documented is legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. Child care licensing requirements are established to ensure a safe and healthy child care environment. Therefore, it is important for you to be knowledgeable of all the licensing requirements that apply to your type of program. It is your responsibility to maintain compliance with the applicable laws and rules; always whether they have been monitored or specifically discussed with you in the past. The best way for you to ensure that you are meeting all requirements is to periodically review the child care laws and rules on the Division of Child Development and Early Education’s website. RULES REVIEW: STAFF FILES: While monitoring the staff’s personnel files, I documented the following violations: -One substitute staff did not have all the required documentation. We discussed that any substitute caring for children must have a personnel file with all the components. I printed the substitute file checklist for you to review. -Documentation of the EPR plan and Emergency Medical Care Plan review was not documented for a substitute staff member. Ensure that all substitutes review these two plans during the orientation or the date of employment. -Two staff personnel files were missing the documentation of on-going training form. This form is completed for each staff member to document how many on-going training hours are received. This must be completed for each staff member. -One staff member’s orientation was not completed within two weeks of employment. The date of employment was 2-7-2023 and the orientation was completed on 2-23-2023. Ensure that all the required topics are reviewed, and the review is documented within the first two weeks of employment as required. -One staff member that transitioned from a bus monitor to a teacher’s assistant did not complete the Recognizing and Responding to Suspicions of Child Maltreatment within the required 90 days of employment. We reviewed the importance of the Staff file checklist. We discussed you utilizing this document to ensure compliance is maintained with staff records. We discussed you possible completing staff file reviews several times per year to assist you in maintaining accurate records. INCIDENT LOGS Incident reports completed by teaching staff members were not documented on the Incident Log. Ensure the required information from the completed incident reports are documented on the required incident log. GETTING HELP WITH CHALLENGING BEHAVIORS: Assistance can be requested for help with handling challenging behaviors. The Healthy Social Behaviors in Child Care Centers Project (HSB) provides ideas to create a learning environment that can assist in preventing challenging behaviors. They provide free technical assistance, professional development, and they offer a variety of additional resources. For additional information on the Healthy Social Behaviors Project or to view a current listing of scheduled trainings, browse the NC Child Care Resource & Referral Council website. For information about Pyramid Model CEU-level trainings, contact the HSB Education Specialist, Liz Tuttle at etuttle@childcareresourcesinc.org. To obtain a Request for TA Services, contact your local Behavior Specialist or email the Statewide Project Manager, Smokie Brawley, at sbrawley@childcareresourcesinc.org. You and staff can also contact the challenging behavior helpline at 1-888- 600-1685 option 2. You can speak to a Behavior Support Advisor or submit questions about specific behaviors in your program. You will also be able to post questions in the “Talk to the Expert” group in the online network. SUMMER HEAT SAFETY: Since 1998, more than 900 children have died from vehicular heatstroke - an average of 38 per year - and 53% of incidents involve a parent or caregiver forgetting the child was in the vehicle. Parents and caregivers can act immediately to end these preventable deaths. Additional information regarding summer heat safety is provided on the link below. Please share information with staff. https://www.nsc.org/road/safety-topics/child-passenger-safety/kids-in-hot-cars DCDEE RESOURCES: I recommended you periodically visit the DCDEE website at https://ncchildcare.ncdhhs.gov/ under the "What's New" tab to stay abreast of updated information provided. You can also complete training modules located in MOODLE platform, access provider's documents, and the child care rules and laws. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0802 · Violation

Name of Operation: GREENE LAMP HEAD START HIGHLAND CENTER Facility ID: 54000150 Consultant: TINA JONES Operation Type: Center Case Number: Visit Date: 9/21/2023 Number Present: 56 Completed Date: 9/21/2023 Age: From 3 To 4 Total Minutes: 240 Time In: 09:00 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A checklist was used to note the requirements I monitored today. The staff/training worksheets were emailed prior to the visit. Currently this center operates with a 5 Star License, issued November 22, 2019, earning 7 points in education standards, 7 points in program standards (meeting enhanced space and reduced ratios) and 1 Quality point for having a staff benefits package and an infrastructure of parent involvement. The program is licensed to serve 82 children ages 1-5 years of age. This program consists of five classrooms. The last annual compliance visit was conducted September 27, 2022. The last sanitation inspection was completed March 14, 2023, with a “Superior” classification. The last fire inspection was completed April 4, 2023, and the facility was approved for daytime care only. We discussed that fire inspections must be completed prior to the expiration of the previous inspection. The previous inspection date was March 9, 2022. You, C. Phillips, Administrator, were present, assisted with today’s visit, and was available for consultation. Foster grandparents were observed volunteering in each classroom. Foster grandparent volunteers are not counted in the ratio and are not left unattended with the children. Volunteer files were available on site. Children were observed during morning group activities, free play in centers, free play outdoors, completing transitions and routines such as handwashing, and toileting. All staff interacted with the children in a positive and supportive manner. Prior to today’s visit, the program’s compliance history was 95% over the current 18- month period. A copy of your compliance history report was left with you. The center is owned and operated by Greene Lamp, (non-profit corporation) with a current-active status based on today’s research in the North Carolina Secretary of State database. This corporation owns the center, which means a Current/Active status must always be maintained. I used the Annual Compliance Monitoring Checklist for Child Care and the Child Care Center Item Number Listing (DCD 0357) as a basic monitoring tool to assess compliance with all applicable child care requirements. Violations documented were reviewed with you at the conclusion of the visit. A copy of this computer- generated Visit Summary was left with you. The following violations were documented: Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The fire inspection dated 4/4/2023 was not completed within 12 months of the previous inspection date of 3/9/2022. 10A NCAC 09 .0304(a) 853 Incident logs were not completed and maintained as required. Incident reports were not documented on the incident log. .0802(g)(1-6) 862 The EMC plan was not reviewed with all staff annually and whenever the plan was revised. The EMC plan was not reviewed with one substitute staff member. 10A NCAC 09 .0802(a) 1043 All staff records, except financial records, were not made available for review. One substitute staff member did not have all the required documentation available for review in the personnel file. G.S. 110-91( 9) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. One new employee did not complete the required six clock hours of training within the first two weeks of employment. .1101(a)(b) 1068 On-going training documentation did not include all applicable information: subject matter, topic area in G.S. 110-91(11), name of training provider, date training was provided, number of hours of training, and name of staff. On-going training documentation was not completed for two staff members. .1106(a) 1826 Substitutes and volunteers counted in ratio were not informed of the center's EPR Plan and its location. Documentation of this notice was not maintained on file or in a file designated for emergency preparedness and response plan documents. One substitute staff member did not have documentation showing that they were informed of the center's EPR Plan and it's location. .0607(g) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One staff member hired on 2/7/2023, did not complete the required training within 90 days of employment. The training was completed on 9/12/2023. .1102(g) CONSULTATION AND RULES REVIEW: Violations documented above must be corrected immediately. A signed and dated letter of compliance must be mailed to me by October 5, 2023, describing how and when the violations were corrected and how compliance will be maintained in the future. This two-week time frame is established to allow you time for submitting your compliance letter and is not intended to be used as a guide for correcting violations, as they should be corrected immediately. The letter of compliance should be mailed or emailed to me, Tina Jones, PO Box 10194, Goldsboro, NC 27532. The compliance letter must be submitted from the email address on file for your program. If you have any questions related to this visit or if I can be of additional assistance, I can be reached at 252-361-3434 or tina.jones@dhhs.nc.gov. You may also contact Susan Fuller, Licensing Supervisor at 252-373-9809. Please be aware that any written information submitted by your regarding correction of violations documented is legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. Child care licensing requirements are established to ensure a safe and healthy child care environment. Therefore, it is important for you to be knowledgeable of all the licensing requirements that apply to your type of program. It is your responsibility to maintain compliance with the applicable laws and rules; always whether they have been monitored or specifically discussed with you in the past. The best way for you to ensure that you are meeting all requirements is to periodically review the child care laws and rules on the Division of Child Development and Early Education’s website. RULES REVIEW: STAFF FILES: While monitoring the staff’s personnel files, I documented the following violations: -One substitute staff did not have all the required documentation. We discussed that any substitute caring for children must have a personnel file with all the components. I printed the substitute file checklist for you to review. -Documentation of the EPR plan and Emergency Medical Care Plan review was not documented for a substitute staff member. Ensure that all substitutes review these two plans during the orientation or the date of employment. -Two staff personnel files were missing the documentation of on-going training form. This form is completed for each staff member to document how many on-going training hours are received. This must be completed for each staff member. -One staff member’s orientation was not completed within two weeks of employment. The date of employment was 2-7-2023 and the orientation was completed on 2-23-2023. Ensure that all the required topics are reviewed, and the review is documented within the first two weeks of employment as required. -One staff member that transitioned from a bus monitor to a teacher’s assistant did not complete the Recognizing and Responding to Suspicions of Child Maltreatment within the required 90 days of employment. We reviewed the importance of the Staff file checklist. We discussed you utilizing this document to ensure compliance is maintained with staff records. We discussed you possible completing staff file reviews several times per year to assist you in maintaining accurate records. INCIDENT LOGS Incident reports completed by teaching staff members were not documented on the Incident Log. Ensure the required information from the completed incident reports are documented on the required incident log. GETTING HELP WITH CHALLENGING BEHAVIORS: Assistance can be requested for help with handling challenging behaviors. The Healthy Social Behaviors in Child Care Centers Project (HSB) provides ideas to create a learning environment that can assist in preventing challenging behaviors. They provide free technical assistance, professional development, and they offer a variety of additional resources. For additional information on the Healthy Social Behaviors Project or to view a current listing of scheduled trainings, browse the NC Child Care Resource & Referral Council website. For information about Pyramid Model CEU-level trainings, contact the HSB Education Specialist, Liz Tuttle at etuttle@childcareresourcesinc.org. To obtain a Request for TA Services, contact your local Behavior Specialist or email the Statewide Project Manager, Smokie Brawley, at sbrawley@childcareresourcesinc.org. You and staff can also contact the challenging behavior helpline at 1-888- 600-1685 option 2. You can speak to a Behavior Support Advisor or submit questions about specific behaviors in your program. You will also be able to post questions in the “Talk to the Expert” group in the online network. SUMMER HEAT SAFETY: Since 1998, more than 900 children have died from vehicular heatstroke - an average of 38 per year - and 53% of incidents involve a parent or caregiver forgetting the child was in the vehicle. Parents and caregivers can act immediately to end these preventable deaths. Additional information regarding summer heat safety is provided on the link below. Please share information with staff. https://www.nsc.org/road/safety-topics/child-passenger-safety/kids-in-hot-cars DCDEE RESOURCES: I recommended you periodically visit the DCDEE website at https://ncchildcare.ncdhhs.gov/ under the "What's New" tab to stay abreast of updated information provided. You can also complete training modules located in MOODLE platform, access provider's documents, and the child care rules and laws. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: GREENE LAMP HEAD START HIGHLAND CENTER Facility ID: 54000150 Consultant: TINA JONES Operation Type: Center Case Number: Visit Date: 9/21/2023 Number Present: 56 Completed Date: 9/21/2023 Age: From 3 To 4 Total Minutes: 240 Time In: 09:00 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A checklist was used to note the requirements I monitored today. The staff/training worksheets were emailed prior to the visit. Currently this center operates with a 5 Star License, issued November 22, 2019, earning 7 points in education standards, 7 points in program standards (meeting enhanced space and reduced ratios) and 1 Quality point for having a staff benefits package and an infrastructure of parent involvement. The program is licensed to serve 82 children ages 1-5 years of age. This program consists of five classrooms. The last annual compliance visit was conducted September 27, 2022. The last sanitation inspection was completed March 14, 2023, with a “Superior” classification. The last fire inspection was completed April 4, 2023, and the facility was approved for daytime care only. We discussed that fire inspections must be completed prior to the expiration of the previous inspection. The previous inspection date was March 9, 2022. You, C. Phillips, Administrator, were present, assisted with today’s visit, and was available for consultation. Foster grandparents were observed volunteering in each classroom. Foster grandparent volunteers are not counted in the ratio and are not left unattended with the children. Volunteer files were available on site. Children were observed during morning group activities, free play in centers, free play outdoors, completing transitions and routines such as handwashing, and toileting. All staff interacted with the children in a positive and supportive manner. Prior to today’s visit, the program’s compliance history was 95% over the current 18- month period. A copy of your compliance history report was left with you. The center is owned and operated by Greene Lamp, (non-profit corporation) with a current-active status based on today’s research in the North Carolina Secretary of State database. This corporation owns the center, which means a Current/Active status must always be maintained. I used the Annual Compliance Monitoring Checklist for Child Care and the Child Care Center Item Number Listing (DCD 0357) as a basic monitoring tool to assess compliance with all applicable child care requirements. Violations documented were reviewed with you at the conclusion of the visit. A copy of this computer- generated Visit Summary was left with you. The following violations were documented: Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The fire inspection dated 4/4/2023 was not completed within 12 months of the previous inspection date of 3/9/2022. 10A NCAC 09 .0304(a) 853 Incident logs were not completed and maintained as required. Incident reports were not documented on the incident log. .0802(g)(1-6) 862 The EMC plan was not reviewed with all staff annually and whenever the plan was revised. The EMC plan was not reviewed with one substitute staff member. 10A NCAC 09 .0802(a) 1043 All staff records, except financial records, were not made available for review. One substitute staff member did not have all the required documentation available for review in the personnel file. G.S. 110-91( 9) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. One new employee did not complete the required six clock hours of training within the first two weeks of employment. .1101(a)(b) 1068 On-going training documentation did not include all applicable information: subject matter, topic area in G.S. 110-91(11), name of training provider, date training was provided, number of hours of training, and name of staff. On-going training documentation was not completed for two staff members. .1106(a) 1826 Substitutes and volunteers counted in ratio were not informed of the center's EPR Plan and its location. Documentation of this notice was not maintained on file or in a file designated for emergency preparedness and response plan documents. One substitute staff member did not have documentation showing that they were informed of the center's EPR Plan and it's location. .0607(g) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One staff member hired on 2/7/2023, did not complete the required training within 90 days of employment. The training was completed on 9/12/2023. .1102(g) CONSULTATION AND RULES REVIEW: Violations documented above must be corrected immediately. A signed and dated letter of compliance must be mailed to me by October 5, 2023, describing how and when the violations were corrected and how compliance will be maintained in the future. This two-week time frame is established to allow you time for submitting your compliance letter and is not intended to be used as a guide for correcting violations, as they should be corrected immediately. The letter of compliance should be mailed or emailed to me, Tina Jones, PO Box 10194, Goldsboro, NC 27532. The compliance letter must be submitted from the email address on file for your program. If you have any questions related to this visit or if I can be of additional assistance, I can be reached at 252-361-3434 or tina.jones@dhhs.nc.gov. You may also contact Susan Fuller, Licensing Supervisor at 252-373-9809. Please be aware that any written information submitted by your regarding correction of violations documented is legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. Child care licensing requirements are established to ensure a safe and healthy child care environment. Therefore, it is important for you to be knowledgeable of all the licensing requirements that apply to your type of program. It is your responsibility to maintain compliance with the applicable laws and rules; always whether they have been monitored or specifically discussed with you in the past. The best way for you to ensure that you are meeting all requirements is to periodically review the child care laws and rules on the Division of Child Development and Early Education’s website. RULES REVIEW: STAFF FILES: While monitoring the staff’s personnel files, I documented the following violations: -One substitute staff did not have all the required documentation. We discussed that any substitute caring for children must have a personnel file with all the components. I printed the substitute file checklist for you to review. -Documentation of the EPR plan and Emergency Medical Care Plan review was not documented for a substitute staff member. Ensure that all substitutes review these two plans during the orientation or the date of employment. -Two staff personnel files were missing the documentation of on-going training form. This form is completed for each staff member to document how many on-going training hours are received. This must be completed for each staff member. -One staff member’s orientation was not completed within two weeks of employment. The date of employment was 2-7-2023 and the orientation was completed on 2-23-2023. Ensure that all the required topics are reviewed, and the review is documented within the first two weeks of employment as required. -One staff member that transitioned from a bus monitor to a teacher’s assistant did not complete the Recognizing and Responding to Suspicions of Child Maltreatment within the required 90 days of employment. We reviewed the importance of the Staff file checklist. We discussed you utilizing this document to ensure compliance is maintained with staff records. We discussed you possible completing staff file reviews several times per year to assist you in maintaining accurate records. INCIDENT LOGS Incident reports completed by teaching staff members were not documented on the Incident Log. Ensure the required information from the completed incident reports are documented on the required incident log. GETTING HELP WITH CHALLENGING BEHAVIORS: Assistance can be requested for help with handling challenging behaviors. The Healthy Social Behaviors in Child Care Centers Project (HSB) provides ideas to create a learning environment that can assist in preventing challenging behaviors. They provide free technical assistance, professional development, and they offer a variety of additional resources. For additional information on the Healthy Social Behaviors Project or to view a current listing of scheduled trainings, browse the NC Child Care Resource & Referral Council website. For information about Pyramid Model CEU-level trainings, contact the HSB Education Specialist, Liz Tuttle at etuttle@childcareresourcesinc.org. To obtain a Request for TA Services, contact your local Behavior Specialist or email the Statewide Project Manager, Smokie Brawley, at sbrawley@childcareresourcesinc.org. You and staff can also contact the challenging behavior helpline at 1-888- 600-1685 option 2. You can speak to a Behavior Support Advisor or submit questions about specific behaviors in your program. You will also be able to post questions in the “Talk to the Expert” group in the online network. SUMMER HEAT SAFETY: Since 1998, more than 900 children have died from vehicular heatstroke - an average of 38 per year - and 53% of incidents involve a parent or caregiver forgetting the child was in the vehicle. Parents and caregivers can act immediately to end these preventable deaths. Additional information regarding summer heat safety is provided on the link below. Please share information with staff. https://www.nsc.org/road/safety-topics/child-passenger-safety/kids-in-hot-cars DCDEE RESOURCES: I recommended you periodically visit the DCDEE website at https://ncchildcare.ncdhhs.gov/ under the "What's New" tab to stay abreast of updated information provided. You can also complete training modules located in MOODLE platform, access provider's documents, and the child care rules and laws. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times