Greene Lamp Head Start / Contentnea

10A NCAC 09 .0601 · Violation

Name of Operation: GREENE LAMP HEAD START / CONTENTNEA Facility ID: 54000316 Consultant: TINA JONES Operation Type: Center Case Number: Visit Date: 6/3/2026 Number Present: 5 Completed Date: 6/3/2026 Age: From 3 To 3 Total Minutes: 150 Time In: 10:30 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance with applicable requirements during a Routine Unannounced visit. Today’s visit was completed with administrator, T. Boone. You were notified of the purpose of the visit, and you were available for consultation at the conclusion of the visit. Kim Barnes Child Care Consultant assisted with today’s visit. Currently this center operates with a Five (5) Star License issued December 5, 2025, utilizing Pathway 3, Head Start Accreditation. The program is licensed to serve 120 children ages 1-5 years of age. This program consists of seven classrooms. The program is continuing to meet enhanced space and reduced ratios. The last Annual Compliance visit was completed on December 4, 2025. The last sanitation inspection was completed on April 2, 2026, with a superior rating. The last fire inspection was completed on July 17, 2025. Prior to today’s visit, the facility has earned a Compliance History score of 94% over an 18 - month time- period. A copy of the compliance history was provided to you. Five (5) children were observed participating in group activities, free play in centers. The teachers supervised and interacted with the children in a positive manner. I used the Child Care Center Item Number Listing (DCD 0357) as a basic monitoring tool to assess compliance with all applicable child care requirements. A computer-generated visit summary was reviewed with you and a copy was provided to you at the conclusion of the visit. The following violations of child care requirements were documented: Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. A plastic storage container located in a child's cubby was broken exposing sharp edges. 10A NCAC 09 .0601(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. A power strip located at a computer station had one exposed electrical outlet. 10A NCAC 09 .0604(c) CONSULTATION/TECHNICAL ASSISTANCE: Child care licensing requirements are established to ensure a safe and healthy child care environment. Therefore, it is important for you to be knowledgeable of all the licensing requirements that apply to your type of program. It is your responsibility to maintain compliance with the applicable laws and rules; always whether they have been monitored or specifically discussed with you in the past. The best way for you to ensure that you are meeting all requirements is to periodically review the child care laws and rules on the Division of Child Development and Early Education’s website. SAFETY: Remind teachers to always check electrical outlets to ensure children’s safety. WATER TESTING: I verified the Lead and Water testing was completed April 17, 2024. ABCMS: CRIMINAL BACKGROUND CHECK SYSTEM INFORMATION: Please continue to verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS on an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at 1-800-859-0829, and someone will assist you. RESOURCES: CHALLENGING BEHAVIORS HOTLINE: The Healthy Social Behaviors Project offers coaching for child care providers who would like support managing challenging classroom behaviors. The goal is to empower teachers to create learning environments that promote pro-social skills, like self-control and problem solving. Support is available by phone (888-600-1685, Option 1), email, or through an online form PROFESSIONAL DEVELOPMENT: Ready to strengthen relationships with the adults you work with? This free, self-paced online training is made for teachers, directors, family child care home professionals, and others working in North Carolina child care programs. DCDEE credit hours are available. Register at https://www.dcdee.moodle.nc.gov/. Winter 2026 Edition of Healthy Child Care NC Newsletter. The NC Child Care Health and Safety Resource Center's Newsletter—Ready, Set, Action!—includes in-depth information about health and safety concerns in early care and education settings as well as information for child care programs to share with families. This edition is filled with information on the role of medical action plans in child care, responding to emergencies, and more! To view the newsletter click on : https://sway.cloud.microsoft/zNeLZz5RRmxCuvGT?ref=Link&loc=play. PROVIDER DOCUMENTS/FORMS: You should visit the website often to ensure you’re using all updated forms. All requirements must be included if you choose to use your own forms electronically or hard copy. Child care rules updated effective July 1, 2025. The most current provider documents/ forms, checklists, resources related to child care, MOODLE trainings, and new child care requirements can be found on the Division of Child Development and Early Education website. https://ncchildcare.ncdhhs.gov/. CONTACT INFORMATION: TINA JONES If you have any questions related to this visit or if I can be of additional assistance, I can be reached at 252-361-3434 or tina.jones@dhhs.nc.gov. You may also contact Susan Fuller, Licensing Supervisor at 252-373-9809. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0604 · Violation

Name of Operation: GREENE LAMP HEAD START / CONTENTNEA Facility ID: 54000316 Consultant: TINA JONES Operation Type: Center Case Number: Visit Date: 6/3/2026 Number Present: 5 Completed Date: 6/3/2026 Age: From 3 To 3 Total Minutes: 150 Time In: 10:30 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance with applicable requirements during a Routine Unannounced visit. Today’s visit was completed with administrator, T. Boone. You were notified of the purpose of the visit, and you were available for consultation at the conclusion of the visit. Kim Barnes Child Care Consultant assisted with today’s visit. Currently this center operates with a Five (5) Star License issued December 5, 2025, utilizing Pathway 3, Head Start Accreditation. The program is licensed to serve 120 children ages 1-5 years of age. This program consists of seven classrooms. The program is continuing to meet enhanced space and reduced ratios. The last Annual Compliance visit was completed on December 4, 2025. The last sanitation inspection was completed on April 2, 2026, with a superior rating. The last fire inspection was completed on July 17, 2025. Prior to today’s visit, the facility has earned a Compliance History score of 94% over an 18 - month time- period. A copy of the compliance history was provided to you. Five (5) children were observed participating in group activities, free play in centers. The teachers supervised and interacted with the children in a positive manner. I used the Child Care Center Item Number Listing (DCD 0357) as a basic monitoring tool to assess compliance with all applicable child care requirements. A computer-generated visit summary was reviewed with you and a copy was provided to you at the conclusion of the visit. The following violations of child care requirements were documented: Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. A plastic storage container located in a child's cubby was broken exposing sharp edges. 10A NCAC 09 .0601(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. A power strip located at a computer station had one exposed electrical outlet. 10A NCAC 09 .0604(c) CONSULTATION/TECHNICAL ASSISTANCE: Child care licensing requirements are established to ensure a safe and healthy child care environment. Therefore, it is important for you to be knowledgeable of all the licensing requirements that apply to your type of program. It is your responsibility to maintain compliance with the applicable laws and rules; always whether they have been monitored or specifically discussed with you in the past. The best way for you to ensure that you are meeting all requirements is to periodically review the child care laws and rules on the Division of Child Development and Early Education’s website. SAFETY: Remind teachers to always check electrical outlets to ensure children’s safety. WATER TESTING: I verified the Lead and Water testing was completed April 17, 2024. ABCMS: CRIMINAL BACKGROUND CHECK SYSTEM INFORMATION: Please continue to verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS on an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at 1-800-859-0829, and someone will assist you. RESOURCES: CHALLENGING BEHAVIORS HOTLINE: The Healthy Social Behaviors Project offers coaching for child care providers who would like support managing challenging classroom behaviors. The goal is to empower teachers to create learning environments that promote pro-social skills, like self-control and problem solving. Support is available by phone (888-600-1685, Option 1), email, or through an online form PROFESSIONAL DEVELOPMENT: Ready to strengthen relationships with the adults you work with? This free, self-paced online training is made for teachers, directors, family child care home professionals, and others working in North Carolina child care programs. DCDEE credit hours are available. Register at https://www.dcdee.moodle.nc.gov/. Winter 2026 Edition of Healthy Child Care NC Newsletter. The NC Child Care Health and Safety Resource Center's Newsletter—Ready, Set, Action!—includes in-depth information about health and safety concerns in early care and education settings as well as information for child care programs to share with families. This edition is filled with information on the role of medical action plans in child care, responding to emergencies, and more! To view the newsletter click on : https://sway.cloud.microsoft/zNeLZz5RRmxCuvGT?ref=Link&loc=play. PROVIDER DOCUMENTS/FORMS: You should visit the website often to ensure you’re using all updated forms. All requirements must be included if you choose to use your own forms electronically or hard copy. Child care rules updated effective July 1, 2025. The most current provider documents/ forms, checklists, resources related to child care, MOODLE trainings, and new child care requirements can be found on the Division of Child Development and Early Education website. https://ncchildcare.ncdhhs.gov/. CONTACT INFORMATION: TINA JONES If you have any questions related to this visit or if I can be of additional assistance, I can be reached at 252-361-3434 or tina.jones@dhhs.nc.gov. You may also contact Susan Fuller, Licensing Supervisor at 252-373-9809. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: GREENE LAMP HEAD START / CONTENTNEA Facility ID: 54000316 Consultant: TINA JONES Operation Type: Center Case Number: Visit Date: 2/12/2025 Number Present: 57 Completed Date: 2/12/2025 Age: From 2 To 5 Total Minutes: 210 Time In: 09:00 AM Time Out: 12:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor this program for compliance with applicable child are requirements for an Annual Compliance visit. Today’s visit was completed with T. Boone, Administrator. You were present when I arrived, and you were notified of the purpose of the visit. Staff/training worksheets were received during the visit. Currently this center operates with a Five (5) Star License issued 6-1-2018, earning (7) points in Program Standards, (7) points in Education Standards and one (1) Quality Point. The program is continuing to meet enhanced space and reduced ratios. The last sanitation inspection was completed on May 30, 2024, with a superior rating. The last fire inspection was completed on July 15, 2024. Greene Lamp is listed as the current owner of this center. According to information verified on the North Carolina Secretary of State’s website, Greene Lamp remains Current and Active. Prior to making any changes in the corporation status, please contact me to discuss change of ownership procedures. The corporation status for your program must always remain Current and Active. Failure to comply may affect your child care license. Prior to today’s visit, the program’s compliance history was 92% over the current 18- month period. A copy of your compliance history report was left with you. Children were observed participating in routines, free play in the indoor environment, group activities, and transitions. All interactions were observed to be positive and nurturing and adequate supervision was provided to all children in care. Adequate materials were available in all classrooms. Due to connection issues, a one-page visit summary was provided and reviewed with you at the conclusion of the visit and a copy was provided to you. Upon returning to the office, a computer-generated visit summary will be emailed to you. I used the Annual Compliance Monitoring Checklist for Child Care and the Child Care Center Item Number Listing (DCD 0357) as a basic monitoring tool to assess compliance with all applicable child care requirements. The following violations of child care requirements was documented. Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. A current activity plan was not posted for the enrolled children in space C-1. GS 110-91(12); .0508(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Staff member D. Gray has not completed the required training. The employment date was 10/21/2024. The required training was due by 1/21/2025. Staff member L. Sheffield and A. Lee's training expired January 2025. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Staff member D. Gray has not completed the required training. The employment date was 10/21/2024. The required training was due by 1/21/2025. Staff member L. Sheffield and A. Lee's training expired January 2025. .1102(d) CONSULTATION AND TECHNICAL ASSISTANCE: The violations documented above must be corrected immediately. A signed and dated letter of compliance must be mailed to me by February 26, 2025, describing how and when the violations were corrected. This two-week time frame is established to allow you time for submitting your compliance letter and is not intended to be used as a guide for correcting violations, as they should be corrected immediately. The letter of compliance should be mailed or emailed to me, Tina Jones, PO Box 10194, Goldsboro, NC 27532. The compliance letter must be submitted from the email address on file for your program. If you have any questions related to this visit or if I can be of additional assistance, I can be reached at 252-361-3434 or tina.jones@dhhs.nc.gov. You may also contact Susan Fuller, Licensing Supervisor at 252-373-9809. Please be aware that any written information submitted by you regarding correction of violations documented is legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. Child care licensing requirements are established to ensure a safe and healthy child care environment. Therefore, it is important for you to be knowledgeable of all the licensing requirements that apply to your type of program. It is your responsibility to maintain compliance with the applicable laws and rules; always whether they have been monitored or specifically discussed with you in the past. The best way for you to ensure that you are meeting all requirements is to periodically review the child care laws and rules on the Division of Child Development and Early Education’s website. DCDEE WORKS: Please continue to keep your Staff and Training worksheets up to date. Update the worksheets when changes are made, such as hiring new staff, additional coursework, and completed training. If the education information is not in the “WORKS” system when the star-rated license is reassessed it could affect the points in Education Standards. Please contact the WORKS department if you have questions on what is needed. The information is below 919-814-6350 or dcdee.works@dhhs.nc.gov. START RATED LICENSE/QUALITY IMPROVEMENT RATING SYSTEM (QRIS) UPDATE: The Governor signed 12 bills on July 8, 2024. Including the Adjustments to the Appropriations Act (SB 357), which includes the $67.5 million for reduced compensation payments for the first two quarters of FY 24-25 and the DHHS Agency Bill (Senate Bill 425) which includes the QRIS provisions: • QRIS modernization (3 new pathways to stars) is now approved (SB 425). • Hold harmless has been extended until the new QRIS is implemented (SB 425). Providers in Cohort 1 are not required to go any further with a rated license assessment unless they want to, and providers in Cohort 2 do not need to start their preparation year unless they want to. • SB 425 does mean that programs currently accredited through the approved accrediting bodies can move to a 3- or 5-star license if they are not already at this star level. Providers will need to submit a request to their consultant and provide a copy of their accreditation certificate for processing. • SB 425 also requires that we move to the ERS-3 versions for ECCERS. ITERS and FCCERS, effective February 1, 2025. Self-paced online training modules regarding the new assessments will be available in September 2024. • SB 357 provides $67.5 million dollars to continue a reduced level of funding for the compensation portion only of the Child Care Stabilization Grant. Funding is designated for the first two quarters of FY 2024-25 and provides only about 75% of funding needed to maintain compensation payment amounts provided through ARPA funding which ended June 30, 2024. DCDEE will continue to utilize the NC FAST Stabilization Grant portal to distribute funds. CRMINAL BACKGROUND CHECK-AMBCMS PORTAL: The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS on an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at 1-800-859-0829 and someone will assist you. RESOURCES: PROVIDER DOCUMENTS/FORMS: You should visit the website often to ensure you’re using all updated forms. All requirements must be included if you choose to use your own forms electronically or hard copy. The NC child care rules were last updated as of November 1, 2024. • The most current provider documents/ forms, checklists, resources related to child care, MOODLE trainings, and new child care requirements can be found on the Division of Child Development and Early Education website. https://ncchildcare.ncdhhs.gov • NC Child Care Health & Safety Resource Center www.healthychildcare.unc.edu. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0601 · Violation

Name of Operation: GREENE LAMP HEAD START / CONTENTNEA Facility ID: 54000316 Consultant: TINA JONES Operation Type: Center Case Number: Visit Date: 2/14/2024 Number Present: 88 Completed Date: 2/14/2024 Age: From 2 To 5 Total Minutes: 240 Time In: 09:00 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor this program for compliance with applicable child are requirements for an Annual Compliance visit. Today’s visit was completed with T. Boone, Administrator. You were present when I arrived, and you were notified of the purpose of the visit. Staff/training worksheets were received during the visit. Currently this center operates with a Five (5) Star License issued 6-1-2018, earning (7) points in Program Standards, (7) points in Education Standards and one (1) Quality Point. The program is continuing to meet enhanced space and reduced ratios. The last sanitation inspection was completed on December 18, 2024, with a superior rating. The last fire inspection was completed on November 2, 2023. The previous fire inspection was completed on July 25, 2023. Greene Lamp is listed as the current owner of this center. According to information verified on the North Carolina Secretary of State’s website, Greene Lamp remains Current and Active. Prior to making any changes in the corporation status, please contact me to discuss change of ownership procedures. The corporation status for your program must always remain Current and Active. Failure to comply may affect your child care license. Prior to today’s visit, the program’s compliance history was 91% over the current 18- month period. A copy of your compliance history report was left with you. The center is owned and operated by Wayne County Public Schools. You verified the location address, telephone, and email on file with DCDEE is accurate. Children were observed participating in routines, free play in the indoor and outdoor environment, group activities, and transitions. All interactions were observed to be positive and nurturing and adequate supervision was provided to all children in care. Adequate materials were available in all classrooms. Due to connection issues, a one-page visit summary was provided and reviewed with you at the conclusion of the visit and a copy was provided to you. Upon returning to the office, a computer-generated visit summary will be emailed to you. I used the Annual Compliance Monitoring Checklist for Child Care and the Child Care Center Item Number Listing (DCD 0357) as a basic monitoring tool to assess compliance with all applicable child care requirements. The following violation of child care requirements was documented. Violation Number Comment Rule 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. Arrival and departure times were not consistently maintained in space C-5. Arrival and departure times were monitored for the month of February. Departure times were not documented seven times and arrival times were not documented six times. 10A NCAC 09 .0302(d)(4) 807 A safe indoor and outdoor environment was not provided for the children. In space C-1, a teaching staff member's purse was observed being stored on a table that was accessible to children and not five feet from the floor. 10A NCAC 09 .0601(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space C-2, a power strip did not have a safety plug in an electrical outlet when it was not being used. 10A NCAC 09 .0604(c) 862 The EMC plan was not reviewed with all staff annually and whenever the plan was revised. The EMC plan was not updated and reviewed with all staff when the plan was revised. The plan was revised to reflect the new administrator, T. Boone. 10A NCAC 09 .0802(a) CONSULTATION AND TECHNICAL ASSISTANCE: The violations documented above must be corrected immediately. A signed and dated letter of compliance must be mailed to me by February 28, 2024, describing how and when the violations were corrected. This two-week time frame is established to allow you time for submitting your compliance letter and is not intended to be used as a guide for correcting violations, as they should be corrected immediately. The letter of compliance should be mailed or emailed to me, Tina Jones, PO Box 10194, Goldsboro, NC 27532. The compliance letter must be submitted from the email address on file for your program. If you have any questions related to this visit or if I can be of additional assistance, I can be reached at 252-361-3434 or tina.jones@dhhs.nc.gov. You may also contact Susan Fuller, Licensing Supervisor at 252-373-9809. Please be aware that any written information submitted by you regarding correction of violations documented is legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. Childcare licensing requirements are established to ensure a safe and healthy childcare environment. Therefore, it is important for you to be knowledgeable of all the licensing requirements that apply to your type of program. It is your responsibility to maintain compliance with the applicable laws and rules; always whether they have been monitored or specifically discussed with you in the past. The best way for you to ensure that you are meeting all requirements is to periodically review the childcare laws and rules on the Division of Child Development and Early Education’s website. STAR-RATED LICENSE STATUS: During today’s visit, we discussed your program is in Co-Hort 1; however, you are not required to complete the Environmental Rating Scale assessment in your planning year. Today you informed me that your program is going to wait until your Reassessment year to complete the assessment. The preparation year is an opportunity to focus on your Star Rated License and consider strategies to help maintain or increase your star rating. So many changes and challenges for programs across the state have occurred due to the pandemic, it will likely be helpful to set aside dedicated time to consider areas where refresher information might be helpful. For the Education Component: First, since you do not plan to have the Environment Rating Scale (ERS) conducted as part of your Prep year reassessment, you only need to ensure your staff’s most updated education is in WORKS. I can only use the information in WORKS when computing the education of your staff. Here is the hyperlink to access the portal to WORKS on our website: https://ncchildcare.ncdhhs.gov/Services/DCDEE-WORKS For the Program Component: NCRLAP has the following resources and training available on their website: • Here is the hyperlink to the Thinking More About resources: https://ncrlap.org/Resources/ • Here is the hyperlink to videos you and your staff may find helpful: https://ncrlap.org/Resources/Videos/ • NCRLAP offers contact hour earning online training. Go to https://ncrlap.org/Resources/Training/Register/ to see their scale related training as well as additional trainings covering special topics such as language and interactions, outdoor learning environments, and requirements for materials in family child care homes. • Megan Porter, State Anchor, can provide personalized, on-site ERS focused trainings for programs upon request. She can be reached at meporter@uncg.edu Other Resources Available to You: Finally, be sure to reach out to your Quality Consultants at your local Partnership. They can also provide technical assistance on room arrangement, transitions, interactions, substantial portion of the day, schedules, etc. Stephanie Sullivan - ssullivan@lgpfc.org Taylor Bowen - tbowen@lgpfc.org RULES REVIEW: ARRIVAL/DEPARTURE TIMES: Arrival and departure times were not consistently maintained in space C-5. As a reminder, arrival and departure times must be logged as the children arrive and depart. SAFE ENVIRONMENT: While completing a walk-through in space C-1, I observed a staff member’s purse sitting on a desk that was accessible to children. The staff member placed the purse out of the reach of children. To ensure the safety of children, all staff member’s purses must not be accessible to children and place at least five feet from the floor. ELECTRICAL OUTLETS: There was an electrical outlet, located on a power strip in space C-2, that did not have a safety plug. When electrical outlets are not being utilized, a safety plug must be in place to ensure the safety of children. Ms. Collier corrected this violation by placing a safety plug in the electrical outlet. EMERGENCY MEDICAL CARE PLAN: The emergency medical care plan was not updated to reflect the change in administration. We reviewed that when this type of change occurs, the plan must reflect the change and the plan must be reviewed with all staff members, including substitutes. TECHNICAL ASSISTANCE: REQUIRED WATER TESTING: Child care operators, as defined under G.S. 110-86(7), shall test, once every three years, all water outlets used for drinking or food preparation. Samples shall also be collected and tested within 30 calendar days of completion of any renovations or repairs that may impact the facility's drinking water infrastructure, such as repair or replacement of all or part of drinking water service lines or faucets, at impacted outlets. The operator shall provide documentation of testing results for review by the Department during each unannounced routine sanitation inspection under Rule .2834(b) of this Section. Please visit www.cleanwaterforUSkids.org/carolina for instructions. SANITATION: Children’s Environmental Health has newly readopted child care sanitation rules. You should visit our website under the services tab, then select child care rules, law and public information, and then section 2800 Sanitation of Child Care to review newly readopted rules. EARLY CHILDHOOD EDUCATOR LEADERSHIP ACADEMY: Want to be part of a movement to make a difference for early educators? Want to learn more about the early childhood system? Want to learn how to make your voice heard with policymakers? Apply now to join a Leadership Academy for early childhood educators and administrators! North Carolina Early Education Coalition is currently accepting applications from early childhood teachers and family child care home providers in North Carolina to join the Early Childhood Educator Leadership Academy! This series of interactive and engaging trainings will include information, resources, and in-depth conversations about: • The roots of the child care system in America and how it impacts early educators. • The early childhood systems of power and decision-making in our state. • Advocacy tips, tools, and strategies to help you share your story and advocate for the changes you want to see for yourself, young children and families, and your community. The Leadership Academy will include three (3), two-hour trainings that will take place virtually on Zoom during the months of April or May in the evenings. Upon completion of the full set of trainings, participants will receive compensation, free professional memberships, training credits and more! Space is limited so apply now. PROVIDER ACCESS TO THE BACKGROUND CHECK MANAGEMENT SYSTEM: Beginning February 1, child care administrators can access the Automated Background Check Management System (ABCMS) This access will allow providers to: • See the real-time background check status of staff members. • Run a printable report of the staff roster to assist with compliance visits. • See new background check applicants and add to staff roster. Access to the ABCMS requires the successful completion of a Moodle course consisting of a short video followed by a test. Links and additional details will be provided in the next issue of the newsletter provided by the Division PROVIDER DOCUMENTS/FORMS: You should visit the website often to ensure you’re using all updated forms. All requirements must be included if you choose to use your own forms electronically or hard copy. Child care rules updated effective January 2024. RESOURCES: The most current provider documents/ forms, checklists, resources related to child care, MOODLE trainings, and new child care requirements can be found on the Division of Child Development and Early Education website. https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0604 · Violation

Name of Operation: GREENE LAMP HEAD START / CONTENTNEA Facility ID: 54000316 Consultant: TINA JONES Operation Type: Center Case Number: Visit Date: 2/14/2024 Number Present: 88 Completed Date: 2/14/2024 Age: From 2 To 5 Total Minutes: 240 Time In: 09:00 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor this program for compliance with applicable child are requirements for an Annual Compliance visit. Today’s visit was completed with T. Boone, Administrator. You were present when I arrived, and you were notified of the purpose of the visit. Staff/training worksheets were received during the visit. Currently this center operates with a Five (5) Star License issued 6-1-2018, earning (7) points in Program Standards, (7) points in Education Standards and one (1) Quality Point. The program is continuing to meet enhanced space and reduced ratios. The last sanitation inspection was completed on December 18, 2024, with a superior rating. The last fire inspection was completed on November 2, 2023. The previous fire inspection was completed on July 25, 2023. Greene Lamp is listed as the current owner of this center. According to information verified on the North Carolina Secretary of State’s website, Greene Lamp remains Current and Active. Prior to making any changes in the corporation status, please contact me to discuss change of ownership procedures. The corporation status for your program must always remain Current and Active. Failure to comply may affect your child care license. Prior to today’s visit, the program’s compliance history was 91% over the current 18- month period. A copy of your compliance history report was left with you. The center is owned and operated by Wayne County Public Schools. You verified the location address, telephone, and email on file with DCDEE is accurate. Children were observed participating in routines, free play in the indoor and outdoor environment, group activities, and transitions. All interactions were observed to be positive and nurturing and adequate supervision was provided to all children in care. Adequate materials were available in all classrooms. Due to connection issues, a one-page visit summary was provided and reviewed with you at the conclusion of the visit and a copy was provided to you. Upon returning to the office, a computer-generated visit summary will be emailed to you. I used the Annual Compliance Monitoring Checklist for Child Care and the Child Care Center Item Number Listing (DCD 0357) as a basic monitoring tool to assess compliance with all applicable child care requirements. The following violation of child care requirements was documented. Violation Number Comment Rule 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. Arrival and departure times were not consistently maintained in space C-5. Arrival and departure times were monitored for the month of February. Departure times were not documented seven times and arrival times were not documented six times. 10A NCAC 09 .0302(d)(4) 807 A safe indoor and outdoor environment was not provided for the children. In space C-1, a teaching staff member's purse was observed being stored on a table that was accessible to children and not five feet from the floor. 10A NCAC 09 .0601(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space C-2, a power strip did not have a safety plug in an electrical outlet when it was not being used. 10A NCAC 09 .0604(c) 862 The EMC plan was not reviewed with all staff annually and whenever the plan was revised. The EMC plan was not updated and reviewed with all staff when the plan was revised. The plan was revised to reflect the new administrator, T. Boone. 10A NCAC 09 .0802(a) CONSULTATION AND TECHNICAL ASSISTANCE: The violations documented above must be corrected immediately. A signed and dated letter of compliance must be mailed to me by February 28, 2024, describing how and when the violations were corrected. This two-week time frame is established to allow you time for submitting your compliance letter and is not intended to be used as a guide for correcting violations, as they should be corrected immediately. The letter of compliance should be mailed or emailed to me, Tina Jones, PO Box 10194, Goldsboro, NC 27532. The compliance letter must be submitted from the email address on file for your program. If you have any questions related to this visit or if I can be of additional assistance, I can be reached at 252-361-3434 or tina.jones@dhhs.nc.gov. You may also contact Susan Fuller, Licensing Supervisor at 252-373-9809. Please be aware that any written information submitted by you regarding correction of violations documented is legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. Childcare licensing requirements are established to ensure a safe and healthy childcare environment. Therefore, it is important for you to be knowledgeable of all the licensing requirements that apply to your type of program. It is your responsibility to maintain compliance with the applicable laws and rules; always whether they have been monitored or specifically discussed with you in the past. The best way for you to ensure that you are meeting all requirements is to periodically review the childcare laws and rules on the Division of Child Development and Early Education’s website. STAR-RATED LICENSE STATUS: During today’s visit, we discussed your program is in Co-Hort 1; however, you are not required to complete the Environmental Rating Scale assessment in your planning year. Today you informed me that your program is going to wait until your Reassessment year to complete the assessment. The preparation year is an opportunity to focus on your Star Rated License and consider strategies to help maintain or increase your star rating. So many changes and challenges for programs across the state have occurred due to the pandemic, it will likely be helpful to set aside dedicated time to consider areas where refresher information might be helpful. For the Education Component: First, since you do not plan to have the Environment Rating Scale (ERS) conducted as part of your Prep year reassessment, you only need to ensure your staff’s most updated education is in WORKS. I can only use the information in WORKS when computing the education of your staff. Here is the hyperlink to access the portal to WORKS on our website: https://ncchildcare.ncdhhs.gov/Services/DCDEE-WORKS For the Program Component: NCRLAP has the following resources and training available on their website: • Here is the hyperlink to the Thinking More About resources: https://ncrlap.org/Resources/ • Here is the hyperlink to videos you and your staff may find helpful: https://ncrlap.org/Resources/Videos/ • NCRLAP offers contact hour earning online training. Go to https://ncrlap.org/Resources/Training/Register/ to see their scale related training as well as additional trainings covering special topics such as language and interactions, outdoor learning environments, and requirements for materials in family child care homes. • Megan Porter, State Anchor, can provide personalized, on-site ERS focused trainings for programs upon request. She can be reached at meporter@uncg.edu Other Resources Available to You: Finally, be sure to reach out to your Quality Consultants at your local Partnership. They can also provide technical assistance on room arrangement, transitions, interactions, substantial portion of the day, schedules, etc. Stephanie Sullivan - ssullivan@lgpfc.org Taylor Bowen - tbowen@lgpfc.org RULES REVIEW: ARRIVAL/DEPARTURE TIMES: Arrival and departure times were not consistently maintained in space C-5. As a reminder, arrival and departure times must be logged as the children arrive and depart. SAFE ENVIRONMENT: While completing a walk-through in space C-1, I observed a staff member’s purse sitting on a desk that was accessible to children. The staff member placed the purse out of the reach of children. To ensure the safety of children, all staff member’s purses must not be accessible to children and place at least five feet from the floor. ELECTRICAL OUTLETS: There was an electrical outlet, located on a power strip in space C-2, that did not have a safety plug. When electrical outlets are not being utilized, a safety plug must be in place to ensure the safety of children. Ms. Collier corrected this violation by placing a safety plug in the electrical outlet. EMERGENCY MEDICAL CARE PLAN: The emergency medical care plan was not updated to reflect the change in administration. We reviewed that when this type of change occurs, the plan must reflect the change and the plan must be reviewed with all staff members, including substitutes. TECHNICAL ASSISTANCE: REQUIRED WATER TESTING: Child care operators, as defined under G.S. 110-86(7), shall test, once every three years, all water outlets used for drinking or food preparation. Samples shall also be collected and tested within 30 calendar days of completion of any renovations or repairs that may impact the facility's drinking water infrastructure, such as repair or replacement of all or part of drinking water service lines or faucets, at impacted outlets. The operator shall provide documentation of testing results for review by the Department during each unannounced routine sanitation inspection under Rule .2834(b) of this Section. Please visit www.cleanwaterforUSkids.org/carolina for instructions. SANITATION: Children’s Environmental Health has newly readopted child care sanitation rules. You should visit our website under the services tab, then select child care rules, law and public information, and then section 2800 Sanitation of Child Care to review newly readopted rules. EARLY CHILDHOOD EDUCATOR LEADERSHIP ACADEMY: Want to be part of a movement to make a difference for early educators? Want to learn more about the early childhood system? Want to learn how to make your voice heard with policymakers? Apply now to join a Leadership Academy for early childhood educators and administrators! North Carolina Early Education Coalition is currently accepting applications from early childhood teachers and family child care home providers in North Carolina to join the Early Childhood Educator Leadership Academy! This series of interactive and engaging trainings will include information, resources, and in-depth conversations about: • The roots of the child care system in America and how it impacts early educators. • The early childhood systems of power and decision-making in our state. • Advocacy tips, tools, and strategies to help you share your story and advocate for the changes you want to see for yourself, young children and families, and your community. The Leadership Academy will include three (3), two-hour trainings that will take place virtually on Zoom during the months of April or May in the evenings. Upon completion of the full set of trainings, participants will receive compensation, free professional memberships, training credits and more! Space is limited so apply now. PROVIDER ACCESS TO THE BACKGROUND CHECK MANAGEMENT SYSTEM: Beginning February 1, child care administrators can access the Automated Background Check Management System (ABCMS) This access will allow providers to: • See the real-time background check status of staff members. • Run a printable report of the staff roster to assist with compliance visits. • See new background check applicants and add to staff roster. Access to the ABCMS requires the successful completion of a Moodle course consisting of a short video followed by a test. Links and additional details will be provided in the next issue of the newsletter provided by the Division PROVIDER DOCUMENTS/FORMS: You should visit the website often to ensure you’re using all updated forms. All requirements must be included if you choose to use your own forms electronically or hard copy. Child care rules updated effective January 2024. RESOURCES: The most current provider documents/ forms, checklists, resources related to child care, MOODLE trainings, and new child care requirements can be found on the Division of Child Development and Early Education website. https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0302 · Violation

Name of Operation: GREENE LAMP HEAD START / CONTENTNEA Facility ID: 54000316 Consultant: TINA JONES Operation Type: Center Case Number: Visit Date: 2/14/2024 Number Present: 88 Completed Date: 2/14/2024 Age: From 2 To 5 Total Minutes: 240 Time In: 09:00 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor this program for compliance with applicable child are requirements for an Annual Compliance visit. Today’s visit was completed with T. Boone, Administrator. You were present when I arrived, and you were notified of the purpose of the visit. Staff/training worksheets were received during the visit. Currently this center operates with a Five (5) Star License issued 6-1-2018, earning (7) points in Program Standards, (7) points in Education Standards and one (1) Quality Point. The program is continuing to meet enhanced space and reduced ratios. The last sanitation inspection was completed on December 18, 2024, with a superior rating. The last fire inspection was completed on November 2, 2023. The previous fire inspection was completed on July 25, 2023. Greene Lamp is listed as the current owner of this center. According to information verified on the North Carolina Secretary of State’s website, Greene Lamp remains Current and Active. Prior to making any changes in the corporation status, please contact me to discuss change of ownership procedures. The corporation status for your program must always remain Current and Active. Failure to comply may affect your child care license. Prior to today’s visit, the program’s compliance history was 91% over the current 18- month period. A copy of your compliance history report was left with you. The center is owned and operated by Wayne County Public Schools. You verified the location address, telephone, and email on file with DCDEE is accurate. Children were observed participating in routines, free play in the indoor and outdoor environment, group activities, and transitions. All interactions were observed to be positive and nurturing and adequate supervision was provided to all children in care. Adequate materials were available in all classrooms. Due to connection issues, a one-page visit summary was provided and reviewed with you at the conclusion of the visit and a copy was provided to you. Upon returning to the office, a computer-generated visit summary will be emailed to you. I used the Annual Compliance Monitoring Checklist for Child Care and the Child Care Center Item Number Listing (DCD 0357) as a basic monitoring tool to assess compliance with all applicable child care requirements. The following violation of child care requirements was documented. Violation Number Comment Rule 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. Arrival and departure times were not consistently maintained in space C-5. Arrival and departure times were monitored for the month of February. Departure times were not documented seven times and arrival times were not documented six times. 10A NCAC 09 .0302(d)(4) 807 A safe indoor and outdoor environment was not provided for the children. In space C-1, a teaching staff member's purse was observed being stored on a table that was accessible to children and not five feet from the floor. 10A NCAC 09 .0601(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space C-2, a power strip did not have a safety plug in an electrical outlet when it was not being used. 10A NCAC 09 .0604(c) 862 The EMC plan was not reviewed with all staff annually and whenever the plan was revised. The EMC plan was not updated and reviewed with all staff when the plan was revised. The plan was revised to reflect the new administrator, T. Boone. 10A NCAC 09 .0802(a) CONSULTATION AND TECHNICAL ASSISTANCE: The violations documented above must be corrected immediately. A signed and dated letter of compliance must be mailed to me by February 28, 2024, describing how and when the violations were corrected. This two-week time frame is established to allow you time for submitting your compliance letter and is not intended to be used as a guide for correcting violations, as they should be corrected immediately. The letter of compliance should be mailed or emailed to me, Tina Jones, PO Box 10194, Goldsboro, NC 27532. The compliance letter must be submitted from the email address on file for your program. If you have any questions related to this visit or if I can be of additional assistance, I can be reached at 252-361-3434 or tina.jones@dhhs.nc.gov. You may also contact Susan Fuller, Licensing Supervisor at 252-373-9809. Please be aware that any written information submitted by you regarding correction of violations documented is legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. Childcare licensing requirements are established to ensure a safe and healthy childcare environment. Therefore, it is important for you to be knowledgeable of all the licensing requirements that apply to your type of program. It is your responsibility to maintain compliance with the applicable laws and rules; always whether they have been monitored or specifically discussed with you in the past. The best way for you to ensure that you are meeting all requirements is to periodically review the childcare laws and rules on the Division of Child Development and Early Education’s website. STAR-RATED LICENSE STATUS: During today’s visit, we discussed your program is in Co-Hort 1; however, you are not required to complete the Environmental Rating Scale assessment in your planning year. Today you informed me that your program is going to wait until your Reassessment year to complete the assessment. The preparation year is an opportunity to focus on your Star Rated License and consider strategies to help maintain or increase your star rating. So many changes and challenges for programs across the state have occurred due to the pandemic, it will likely be helpful to set aside dedicated time to consider areas where refresher information might be helpful. For the Education Component: First, since you do not plan to have the Environment Rating Scale (ERS) conducted as part of your Prep year reassessment, you only need to ensure your staff’s most updated education is in WORKS. I can only use the information in WORKS when computing the education of your staff. Here is the hyperlink to access the portal to WORKS on our website: https://ncchildcare.ncdhhs.gov/Services/DCDEE-WORKS For the Program Component: NCRLAP has the following resources and training available on their website: • Here is the hyperlink to the Thinking More About resources: https://ncrlap.org/Resources/ • Here is the hyperlink to videos you and your staff may find helpful: https://ncrlap.org/Resources/Videos/ • NCRLAP offers contact hour earning online training. Go to https://ncrlap.org/Resources/Training/Register/ to see their scale related training as well as additional trainings covering special topics such as language and interactions, outdoor learning environments, and requirements for materials in family child care homes. • Megan Porter, State Anchor, can provide personalized, on-site ERS focused trainings for programs upon request. She can be reached at meporter@uncg.edu Other Resources Available to You: Finally, be sure to reach out to your Quality Consultants at your local Partnership. They can also provide technical assistance on room arrangement, transitions, interactions, substantial portion of the day, schedules, etc. Stephanie Sullivan - ssullivan@lgpfc.org Taylor Bowen - tbowen@lgpfc.org RULES REVIEW: ARRIVAL/DEPARTURE TIMES: Arrival and departure times were not consistently maintained in space C-5. As a reminder, arrival and departure times must be logged as the children arrive and depart. SAFE ENVIRONMENT: While completing a walk-through in space C-1, I observed a staff member’s purse sitting on a desk that was accessible to children. The staff member placed the purse out of the reach of children. To ensure the safety of children, all staff member’s purses must not be accessible to children and place at least five feet from the floor. ELECTRICAL OUTLETS: There was an electrical outlet, located on a power strip in space C-2, that did not have a safety plug. When electrical outlets are not being utilized, a safety plug must be in place to ensure the safety of children. Ms. Collier corrected this violation by placing a safety plug in the electrical outlet. EMERGENCY MEDICAL CARE PLAN: The emergency medical care plan was not updated to reflect the change in administration. We reviewed that when this type of change occurs, the plan must reflect the change and the plan must be reviewed with all staff members, including substitutes. TECHNICAL ASSISTANCE: REQUIRED WATER TESTING: Child care operators, as defined under G.S. 110-86(7), shall test, once every three years, all water outlets used for drinking or food preparation. Samples shall also be collected and tested within 30 calendar days of completion of any renovations or repairs that may impact the facility's drinking water infrastructure, such as repair or replacement of all or part of drinking water service lines or faucets, at impacted outlets. The operator shall provide documentation of testing results for review by the Department during each unannounced routine sanitation inspection under Rule .2834(b) of this Section. Please visit www.cleanwaterforUSkids.org/carolina for instructions. SANITATION: Children’s Environmental Health has newly readopted child care sanitation rules. You should visit our website under the services tab, then select child care rules, law and public information, and then section 2800 Sanitation of Child Care to review newly readopted rules. EARLY CHILDHOOD EDUCATOR LEADERSHIP ACADEMY: Want to be part of a movement to make a difference for early educators? Want to learn more about the early childhood system? Want to learn how to make your voice heard with policymakers? Apply now to join a Leadership Academy for early childhood educators and administrators! North Carolina Early Education Coalition is currently accepting applications from early childhood teachers and family child care home providers in North Carolina to join the Early Childhood Educator Leadership Academy! This series of interactive and engaging trainings will include information, resources, and in-depth conversations about: • The roots of the child care system in America and how it impacts early educators. • The early childhood systems of power and decision-making in our state. • Advocacy tips, tools, and strategies to help you share your story and advocate for the changes you want to see for yourself, young children and families, and your community. The Leadership Academy will include three (3), two-hour trainings that will take place virtually on Zoom during the months of April or May in the evenings. Upon completion of the full set of trainings, participants will receive compensation, free professional memberships, training credits and more! Space is limited so apply now. PROVIDER ACCESS TO THE BACKGROUND CHECK MANAGEMENT SYSTEM: Beginning February 1, child care administrators can access the Automated Background Check Management System (ABCMS) This access will allow providers to: • See the real-time background check status of staff members. • Run a printable report of the staff roster to assist with compliance visits. • See new background check applicants and add to staff roster. Access to the ABCMS requires the successful completion of a Moodle course consisting of a short video followed by a test. Links and additional details will be provided in the next issue of the newsletter provided by the Division PROVIDER DOCUMENTS/FORMS: You should visit the website often to ensure you’re using all updated forms. All requirements must be included if you choose to use your own forms electronically or hard copy. Child care rules updated effective January 2024. RESOURCES: The most current provider documents/ forms, checklists, resources related to child care, MOODLE trainings, and new child care requirements can be found on the Division of Child Development and Early Education website. https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0802 · Violation

Name of Operation: GREENE LAMP HEAD START / CONTENTNEA Facility ID: 54000316 Consultant: TINA JONES Operation Type: Center Case Number: Visit Date: 2/14/2024 Number Present: 88 Completed Date: 2/14/2024 Age: From 2 To 5 Total Minutes: 240 Time In: 09:00 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor this program for compliance with applicable child are requirements for an Annual Compliance visit. Today’s visit was completed with T. Boone, Administrator. You were present when I arrived, and you were notified of the purpose of the visit. Staff/training worksheets were received during the visit. Currently this center operates with a Five (5) Star License issued 6-1-2018, earning (7) points in Program Standards, (7) points in Education Standards and one (1) Quality Point. The program is continuing to meet enhanced space and reduced ratios. The last sanitation inspection was completed on December 18, 2024, with a superior rating. The last fire inspection was completed on November 2, 2023. The previous fire inspection was completed on July 25, 2023. Greene Lamp is listed as the current owner of this center. According to information verified on the North Carolina Secretary of State’s website, Greene Lamp remains Current and Active. Prior to making any changes in the corporation status, please contact me to discuss change of ownership procedures. The corporation status for your program must always remain Current and Active. Failure to comply may affect your child care license. Prior to today’s visit, the program’s compliance history was 91% over the current 18- month period. A copy of your compliance history report was left with you. The center is owned and operated by Wayne County Public Schools. You verified the location address, telephone, and email on file with DCDEE is accurate. Children were observed participating in routines, free play in the indoor and outdoor environment, group activities, and transitions. All interactions were observed to be positive and nurturing and adequate supervision was provided to all children in care. Adequate materials were available in all classrooms. Due to connection issues, a one-page visit summary was provided and reviewed with you at the conclusion of the visit and a copy was provided to you. Upon returning to the office, a computer-generated visit summary will be emailed to you. I used the Annual Compliance Monitoring Checklist for Child Care and the Child Care Center Item Number Listing (DCD 0357) as a basic monitoring tool to assess compliance with all applicable child care requirements. The following violation of child care requirements was documented. Violation Number Comment Rule 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. Arrival and departure times were not consistently maintained in space C-5. Arrival and departure times were monitored for the month of February. Departure times were not documented seven times and arrival times were not documented six times. 10A NCAC 09 .0302(d)(4) 807 A safe indoor and outdoor environment was not provided for the children. In space C-1, a teaching staff member's purse was observed being stored on a table that was accessible to children and not five feet from the floor. 10A NCAC 09 .0601(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space C-2, a power strip did not have a safety plug in an electrical outlet when it was not being used. 10A NCAC 09 .0604(c) 862 The EMC plan was not reviewed with all staff annually and whenever the plan was revised. The EMC plan was not updated and reviewed with all staff when the plan was revised. The plan was revised to reflect the new administrator, T. Boone. 10A NCAC 09 .0802(a) CONSULTATION AND TECHNICAL ASSISTANCE: The violations documented above must be corrected immediately. A signed and dated letter of compliance must be mailed to me by February 28, 2024, describing how and when the violations were corrected. This two-week time frame is established to allow you time for submitting your compliance letter and is not intended to be used as a guide for correcting violations, as they should be corrected immediately. The letter of compliance should be mailed or emailed to me, Tina Jones, PO Box 10194, Goldsboro, NC 27532. The compliance letter must be submitted from the email address on file for your program. If you have any questions related to this visit or if I can be of additional assistance, I can be reached at 252-361-3434 or tina.jones@dhhs.nc.gov. You may also contact Susan Fuller, Licensing Supervisor at 252-373-9809. Please be aware that any written information submitted by you regarding correction of violations documented is legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. Childcare licensing requirements are established to ensure a safe and healthy childcare environment. Therefore, it is important for you to be knowledgeable of all the licensing requirements that apply to your type of program. It is your responsibility to maintain compliance with the applicable laws and rules; always whether they have been monitored or specifically discussed with you in the past. The best way for you to ensure that you are meeting all requirements is to periodically review the childcare laws and rules on the Division of Child Development and Early Education’s website. STAR-RATED LICENSE STATUS: During today’s visit, we discussed your program is in Co-Hort 1; however, you are not required to complete the Environmental Rating Scale assessment in your planning year. Today you informed me that your program is going to wait until your Reassessment year to complete the assessment. The preparation year is an opportunity to focus on your Star Rated License and consider strategies to help maintain or increase your star rating. So many changes and challenges for programs across the state have occurred due to the pandemic, it will likely be helpful to set aside dedicated time to consider areas where refresher information might be helpful. For the Education Component: First, since you do not plan to have the Environment Rating Scale (ERS) conducted as part of your Prep year reassessment, you only need to ensure your staff’s most updated education is in WORKS. I can only use the information in WORKS when computing the education of your staff. Here is the hyperlink to access the portal to WORKS on our website: https://ncchildcare.ncdhhs.gov/Services/DCDEE-WORKS For the Program Component: NCRLAP has the following resources and training available on their website: • Here is the hyperlink to the Thinking More About resources: https://ncrlap.org/Resources/ • Here is the hyperlink to videos you and your staff may find helpful: https://ncrlap.org/Resources/Videos/ • NCRLAP offers contact hour earning online training. Go to https://ncrlap.org/Resources/Training/Register/ to see their scale related training as well as additional trainings covering special topics such as language and interactions, outdoor learning environments, and requirements for materials in family child care homes. • Megan Porter, State Anchor, can provide personalized, on-site ERS focused trainings for programs upon request. She can be reached at meporter@uncg.edu Other Resources Available to You: Finally, be sure to reach out to your Quality Consultants at your local Partnership. They can also provide technical assistance on room arrangement, transitions, interactions, substantial portion of the day, schedules, etc. Stephanie Sullivan - ssullivan@lgpfc.org Taylor Bowen - tbowen@lgpfc.org RULES REVIEW: ARRIVAL/DEPARTURE TIMES: Arrival and departure times were not consistently maintained in space C-5. As a reminder, arrival and departure times must be logged as the children arrive and depart. SAFE ENVIRONMENT: While completing a walk-through in space C-1, I observed a staff member’s purse sitting on a desk that was accessible to children. The staff member placed the purse out of the reach of children. To ensure the safety of children, all staff member’s purses must not be accessible to children and place at least five feet from the floor. ELECTRICAL OUTLETS: There was an electrical outlet, located on a power strip in space C-2, that did not have a safety plug. When electrical outlets are not being utilized, a safety plug must be in place to ensure the safety of children. Ms. Collier corrected this violation by placing a safety plug in the electrical outlet. EMERGENCY MEDICAL CARE PLAN: The emergency medical care plan was not updated to reflect the change in administration. We reviewed that when this type of change occurs, the plan must reflect the change and the plan must be reviewed with all staff members, including substitutes. TECHNICAL ASSISTANCE: REQUIRED WATER TESTING: Child care operators, as defined under G.S. 110-86(7), shall test, once every three years, all water outlets used for drinking or food preparation. Samples shall also be collected and tested within 30 calendar days of completion of any renovations or repairs that may impact the facility's drinking water infrastructure, such as repair or replacement of all or part of drinking water service lines or faucets, at impacted outlets. The operator shall provide documentation of testing results for review by the Department during each unannounced routine sanitation inspection under Rule .2834(b) of this Section. Please visit www.cleanwaterforUSkids.org/carolina for instructions. SANITATION: Children’s Environmental Health has newly readopted child care sanitation rules. You should visit our website under the services tab, then select child care rules, law and public information, and then section 2800 Sanitation of Child Care to review newly readopted rules. EARLY CHILDHOOD EDUCATOR LEADERSHIP ACADEMY: Want to be part of a movement to make a difference for early educators? Want to learn more about the early childhood system? Want to learn how to make your voice heard with policymakers? Apply now to join a Leadership Academy for early childhood educators and administrators! North Carolina Early Education Coalition is currently accepting applications from early childhood teachers and family child care home providers in North Carolina to join the Early Childhood Educator Leadership Academy! This series of interactive and engaging trainings will include information, resources, and in-depth conversations about: • The roots of the child care system in America and how it impacts early educators. • The early childhood systems of power and decision-making in our state. • Advocacy tips, tools, and strategies to help you share your story and advocate for the changes you want to see for yourself, young children and families, and your community. The Leadership Academy will include three (3), two-hour trainings that will take place virtually on Zoom during the months of April or May in the evenings. Upon completion of the full set of trainings, participants will receive compensation, free professional memberships, training credits and more! Space is limited so apply now. PROVIDER ACCESS TO THE BACKGROUND CHECK MANAGEMENT SYSTEM: Beginning February 1, child care administrators can access the Automated Background Check Management System (ABCMS) This access will allow providers to: • See the real-time background check status of staff members. • Run a printable report of the staff roster to assist with compliance visits. • See new background check applicants and add to staff roster. Access to the ABCMS requires the successful completion of a Moodle course consisting of a short video followed by a test. Links and additional details will be provided in the next issue of the newsletter provided by the Division PROVIDER DOCUMENTS/FORMS: You should visit the website often to ensure you’re using all updated forms. All requirements must be included if you choose to use your own forms electronically or hard copy. Child care rules updated effective January 2024. RESOURCES: The most current provider documents/ forms, checklists, resources related to child care, MOODLE trainings, and new child care requirements can be found on the Division of Child Development and Early Education website. https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-86 · Violation

Name of Operation: GREENE LAMP HEAD START / CONTENTNEA Facility ID: 54000316 Consultant: TINA JONES Operation Type: Center Case Number: Visit Date: 2/14/2024 Number Present: 88 Completed Date: 2/14/2024 Age: From 2 To 5 Total Minutes: 240 Time In: 09:00 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor this program for compliance with applicable child are requirements for an Annual Compliance visit. Today’s visit was completed with T. Boone, Administrator. You were present when I arrived, and you were notified of the purpose of the visit. Staff/training worksheets were received during the visit. Currently this center operates with a Five (5) Star License issued 6-1-2018, earning (7) points in Program Standards, (7) points in Education Standards and one (1) Quality Point. The program is continuing to meet enhanced space and reduced ratios. The last sanitation inspection was completed on December 18, 2024, with a superior rating. The last fire inspection was completed on November 2, 2023. The previous fire inspection was completed on July 25, 2023. Greene Lamp is listed as the current owner of this center. According to information verified on the North Carolina Secretary of State’s website, Greene Lamp remains Current and Active. Prior to making any changes in the corporation status, please contact me to discuss change of ownership procedures. The corporation status for your program must always remain Current and Active. Failure to comply may affect your child care license. Prior to today’s visit, the program’s compliance history was 91% over the current 18- month period. A copy of your compliance history report was left with you. The center is owned and operated by Wayne County Public Schools. You verified the location address, telephone, and email on file with DCDEE is accurate. Children were observed participating in routines, free play in the indoor and outdoor environment, group activities, and transitions. All interactions were observed to be positive and nurturing and adequate supervision was provided to all children in care. Adequate materials were available in all classrooms. Due to connection issues, a one-page visit summary was provided and reviewed with you at the conclusion of the visit and a copy was provided to you. Upon returning to the office, a computer-generated visit summary will be emailed to you. I used the Annual Compliance Monitoring Checklist for Child Care and the Child Care Center Item Number Listing (DCD 0357) as a basic monitoring tool to assess compliance with all applicable child care requirements. The following violation of child care requirements was documented. Violation Number Comment Rule 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. Arrival and departure times were not consistently maintained in space C-5. Arrival and departure times were monitored for the month of February. Departure times were not documented seven times and arrival times were not documented six times. 10A NCAC 09 .0302(d)(4) 807 A safe indoor and outdoor environment was not provided for the children. In space C-1, a teaching staff member's purse was observed being stored on a table that was accessible to children and not five feet from the floor. 10A NCAC 09 .0601(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space C-2, a power strip did not have a safety plug in an electrical outlet when it was not being used. 10A NCAC 09 .0604(c) 862 The EMC plan was not reviewed with all staff annually and whenever the plan was revised. The EMC plan was not updated and reviewed with all staff when the plan was revised. The plan was revised to reflect the new administrator, T. Boone. 10A NCAC 09 .0802(a) CONSULTATION AND TECHNICAL ASSISTANCE: The violations documented above must be corrected immediately. A signed and dated letter of compliance must be mailed to me by February 28, 2024, describing how and when the violations were corrected. This two-week time frame is established to allow you time for submitting your compliance letter and is not intended to be used as a guide for correcting violations, as they should be corrected immediately. The letter of compliance should be mailed or emailed to me, Tina Jones, PO Box 10194, Goldsboro, NC 27532. The compliance letter must be submitted from the email address on file for your program. If you have any questions related to this visit or if I can be of additional assistance, I can be reached at 252-361-3434 or tina.jones@dhhs.nc.gov. You may also contact Susan Fuller, Licensing Supervisor at 252-373-9809. Please be aware that any written information submitted by you regarding correction of violations documented is legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. Childcare licensing requirements are established to ensure a safe and healthy childcare environment. Therefore, it is important for you to be knowledgeable of all the licensing requirements that apply to your type of program. It is your responsibility to maintain compliance with the applicable laws and rules; always whether they have been monitored or specifically discussed with you in the past. The best way for you to ensure that you are meeting all requirements is to periodically review the childcare laws and rules on the Division of Child Development and Early Education’s website. STAR-RATED LICENSE STATUS: During today’s visit, we discussed your program is in Co-Hort 1; however, you are not required to complete the Environmental Rating Scale assessment in your planning year. Today you informed me that your program is going to wait until your Reassessment year to complete the assessment. The preparation year is an opportunity to focus on your Star Rated License and consider strategies to help maintain or increase your star rating. So many changes and challenges for programs across the state have occurred due to the pandemic, it will likely be helpful to set aside dedicated time to consider areas where refresher information might be helpful. For the Education Component: First, since you do not plan to have the Environment Rating Scale (ERS) conducted as part of your Prep year reassessment, you only need to ensure your staff’s most updated education is in WORKS. I can only use the information in WORKS when computing the education of your staff. Here is the hyperlink to access the portal to WORKS on our website: https://ncchildcare.ncdhhs.gov/Services/DCDEE-WORKS For the Program Component: NCRLAP has the following resources and training available on their website: • Here is the hyperlink to the Thinking More About resources: https://ncrlap.org/Resources/ • Here is the hyperlink to videos you and your staff may find helpful: https://ncrlap.org/Resources/Videos/ • NCRLAP offers contact hour earning online training. Go to https://ncrlap.org/Resources/Training/Register/ to see their scale related training as well as additional trainings covering special topics such as language and interactions, outdoor learning environments, and requirements for materials in family child care homes. • Megan Porter, State Anchor, can provide personalized, on-site ERS focused trainings for programs upon request. She can be reached at meporter@uncg.edu Other Resources Available to You: Finally, be sure to reach out to your Quality Consultants at your local Partnership. They can also provide technical assistance on room arrangement, transitions, interactions, substantial portion of the day, schedules, etc. Stephanie Sullivan - ssullivan@lgpfc.org Taylor Bowen - tbowen@lgpfc.org RULES REVIEW: ARRIVAL/DEPARTURE TIMES: Arrival and departure times were not consistently maintained in space C-5. As a reminder, arrival and departure times must be logged as the children arrive and depart. SAFE ENVIRONMENT: While completing a walk-through in space C-1, I observed a staff member’s purse sitting on a desk that was accessible to children. The staff member placed the purse out of the reach of children. To ensure the safety of children, all staff member’s purses must not be accessible to children and place at least five feet from the floor. ELECTRICAL OUTLETS: There was an electrical outlet, located on a power strip in space C-2, that did not have a safety plug. When electrical outlets are not being utilized, a safety plug must be in place to ensure the safety of children. Ms. Collier corrected this violation by placing a safety plug in the electrical outlet. EMERGENCY MEDICAL CARE PLAN: The emergency medical care plan was not updated to reflect the change in administration. We reviewed that when this type of change occurs, the plan must reflect the change and the plan must be reviewed with all staff members, including substitutes. TECHNICAL ASSISTANCE: REQUIRED WATER TESTING: Child care operators, as defined under G.S. 110-86(7), shall test, once every three years, all water outlets used for drinking or food preparation. Samples shall also be collected and tested within 30 calendar days of completion of any renovations or repairs that may impact the facility's drinking water infrastructure, such as repair or replacement of all or part of drinking water service lines or faucets, at impacted outlets. The operator shall provide documentation of testing results for review by the Department during each unannounced routine sanitation inspection under Rule .2834(b) of this Section. Please visit www.cleanwaterforUSkids.org/carolina for instructions. SANITATION: Children’s Environmental Health has newly readopted child care sanitation rules. You should visit our website under the services tab, then select child care rules, law and public information, and then section 2800 Sanitation of Child Care to review newly readopted rules. EARLY CHILDHOOD EDUCATOR LEADERSHIP ACADEMY: Want to be part of a movement to make a difference for early educators? Want to learn more about the early childhood system? Want to learn how to make your voice heard with policymakers? Apply now to join a Leadership Academy for early childhood educators and administrators! North Carolina Early Education Coalition is currently accepting applications from early childhood teachers and family child care home providers in North Carolina to join the Early Childhood Educator Leadership Academy! This series of interactive and engaging trainings will include information, resources, and in-depth conversations about: • The roots of the child care system in America and how it impacts early educators. • The early childhood systems of power and decision-making in our state. • Advocacy tips, tools, and strategies to help you share your story and advocate for the changes you want to see for yourself, young children and families, and your community. The Leadership Academy will include three (3), two-hour trainings that will take place virtually on Zoom during the months of April or May in the evenings. Upon completion of the full set of trainings, participants will receive compensation, free professional memberships, training credits and more! Space is limited so apply now. PROVIDER ACCESS TO THE BACKGROUND CHECK MANAGEMENT SYSTEM: Beginning February 1, child care administrators can access the Automated Background Check Management System (ABCMS) This access will allow providers to: • See the real-time background check status of staff members. • Run a printable report of the staff roster to assist with compliance visits. • See new background check applicants and add to staff roster. Access to the ABCMS requires the successful completion of a Moodle course consisting of a short video followed by a test. Links and additional details will be provided in the next issue of the newsletter provided by the Division PROVIDER DOCUMENTS/FORMS: You should visit the website often to ensure you’re using all updated forms. All requirements must be included if you choose to use your own forms electronically or hard copy. Child care rules updated effective January 2024. RESOURCES: The most current provider documents/ forms, checklists, resources related to child care, MOODLE trainings, and new child care requirements can be found on the Division of Child Development and Early Education website. https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0601 · Violation

Name of Operation: GREENE LAMP HEAD START / CONTENTNEA Facility ID: 54000316 Consultant: TINA JONES Operation Type: Center Case Number: Visit Date: 9/12/2023 Number Present: 78 Completed Date: 9/12/2023 Age: From 2 To 5 Total Minutes: 240 Time In: 09:00 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor this center for compliance with applicable child care requirements for an Annual Compliance visit. A checklist was used to note the requirements I monitored today. The Administrator, L. Villagran, was not available. The visit was completed with C. Slade. The staff/training worksheets were not completed prior to the visit; therefore, an additional visit will be made to monitor staff files. Seventy – eight (78) children were observed in care today. The children were engaged in morning activities, free-choice play, outdoor play, interacting with caregivers, and completing toileting and hand washing routines. All staff interacted with the children in a positive and supportive manner. Currently this center operates with a Five (5) Star License issued 6-1-2018, earning (7) points in Program Standards, (7) points in Education Standards and one (1) Quality Point. The program is continuing to meet enhanced space and reduced ratios. The last sanitation inspection was completed on 11/21/2022 earning a “Superior” classification. The last Annual Compliance visit was completed on 9/20/2022. The fire inspection was completed on 7/25/23 and the center was approved for daytime care only. The previous fire inspection was completed on 2/3/2022. As a reminder, the annual fire inspection must be completed prior to the expiration date of the previous inspection. Prior to today’s visit, the program’s compliance history was 92% over the current 18- month period. A copy of your compliance history report was left with you. Violations documented may affect your compliance history score. The mailing address and phone number listed were verified to be correct in our Regulatory system. I was provided a new email address to update our Regulatory system. I used the Annual Compliance Monitoring Checklist for Child Care and the Child Care Center Item Number Listing (DCD 0357) as a basic monitoring tool to assess compliance with all applicable child care requirements. Violations documented were reviewed with you at the conclusion of the visit. Due to technical issues, a computer-generated visit summary was not available; therefore, a one-page visit summary was left with you. I will email you a copy of the visit summary upon my return to the office. The following violations were documented: Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The required annual fire inspection was not completed prior to the expiration date of the previous inspection. The previous fire inspection was completed on 2/3/2022 and the new inspection was completed on July 25, 2023. 10A NCAC 09 .0304(a) 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. Departure times were not consistently logged as children departed. The daily sign in logs in spaces C-1, C-2, C-3, and C-5 had missing departure times for children on various days in the month of September. 10A NCAC 09 .0302(d)(4) 807 A safe indoor and outdoor environment was not provided for the children. A large container of hand soap that was labeled "keep out of the reach of children" was accessible to children and not maintained five feet from the floor. 10A NCAC 09 .0601(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. Electrical outlets located on a power strip in spaces C-3 and C-5 did not have safety plugs when not being used. 10A NCAC 09 .0604(c) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. The required monthly playground inspections were not completed for the months of April, June, July, and August. .0605(q) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. One staff member did not complete the required documentation prior to the first day of work. .0701(a) 1043 All staff records, except financial records, were not made available for review. The Administrator did not have a file available for review at the facility. G.S. 110-91( 9) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Two new staff members, who had contact with children, did not receive at least 16 hours of orientation within the first 6 weeks of hire. .1101(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Documentation of the required training was not available for review. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Documentation of the required training was not available for review. .1102(d) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. Two staff members did not complete, within the first two weeks of employment, six clock hours of training in the required topics. .1101(a)(b) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The required shelter-in-place/lockdown drill was not completed every three months. A drill was completed in May 2023; however, the drill required for August was not completed. .0604(u);.0302(d)(8) 1914 The person identified as the person or alternate person responsible for carrying out the emergency medical care plan was not on the premises at all times and/or did not accompany children for off premise activities. The staff members identified as the person or alternate persons responsible for carrying out the emergency medical care plan were not on the premises during the visit. .0802(b)(1-2) CONSULTATION AND RULES REVIEW: Violations documented above must be corrected immediately. A signed and dated letter of compliance must be mailed to me by September 26, 2023, describing how and when the violations were corrected and how compliance will be maintained in the future. This two-week time frame is established to allow you time for submitting your compliance letter and is not intended to be used as a guide for correcting violations, as they should be corrected immediately. The letter of compliance should be mailed or emailed to me, Tina Jones, PO Box 10194, Goldsboro, NC 27532. The compliance letter must be submitted from the email address on file for your program. If you have any questions related to this visit or if I can be of additional assistance, I can be reached at 252-361-3434 or tina.jones@dhhs.nc.gov. You may also contact Susan Fuller, Licensing Supervisor at 252-373-9809. Please be aware that any written information submitted by your regarding correction of violations documented is legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. Child care licensing requirements are established to ensure a safe and healthy child care environment. Therefore, it is important for you to be knowledgeable of all the licensing requirements that apply to your type of program. It is your responsibility to maintain compliance with the applicable laws and rules; always whether they have been monitored or specifically discussed with you in the past. The best way for you to ensure that you are meeting all requirements is to periodically review the child care laws and rules on the Division of Child Development and Early Education’s website. RULES REVIEW: ARRIVAL/DEPARTURE TIMES: Ensure the children's arrival and departure times are logged as they arrive at the facility and as they depart from the facility. I observed departure times not consistently logged in classrooms throughout the facility. ELECTRICAL OUTLETS: To ensure the safety of the children in care, ensure that all electrical outlets that are not being used have safety plugs. I observed electrical outlets, located on a power strip, that did not have safety plugs. This was corrected by staff members placing safety plugs in the power strips where the outlet was not being used. SAFE ENVIRONMENT: I observed a large container of hand soap that was labeled ""keep out of the reach of children" accessible to children in space C-1. This was corrected when the staff member placed the soap in cabinet that was five feet from the floor. EMERGENCY MEDICAL CARE PLAN: We reviewed that the emergency medical care plan must include alternate staff information in case the administrator or designated staff member is not available. PLAYGROUND INSPECTIONS AND SHELTER-IN-PLACE/LOCKDOWN DRILLS: Playground inspections were not completed for the months of April, June, July, and August. We reviewed that if children were present for only one day in the month, an inspection must take place. The required shelter-in-place/lockdown drill was not completed for the month of August. As a reminder, these required drills must be completed every three months. The last drill was completed in May. STAFF FILES: All staff files; including volunteer, substitutes, bus drivers, and foster grandparents must have a personnel file available for review. The administrator did not have a personnel file available for review. STAFF/TRAINING WORKSHEETS: We discussed that an email was sent to the previous Administrator, who is still employed at the facility, reminding you that your Annual Compliance visit was due. In this email, I requested that the completed staff/training worksheets be emailed to me. As a reminder, completion of the staff/training worksheets is the responsibility of the administrator. A violation may be warranted if the staff/training worksheets are not completed as required. BREASTFEEDNC.COM BreastfeedNC.com offers a wealth of educational content, covering topics such as breastfeeding benefits, techniques, common challenges, and overcoming barriers. With reliable and up-to-date information at your fingertips, moms, dads and families can navigate your breastfeeding journey with confidence and knowledge. GETTING HELP WITH CHALLENGING BEHAVIORS: Assistance can be requested for help with handling challenging behaviors. The Healthy Social Behaviors in Child Care Centers Project (HSB) provides ideas to create a learning environment that can assist in preventing challenging behaviors. They provide free technical assistance, professional development, and they offer a variety of additional resources. For additional information on the Healthy Social Behaviors Project or to view a current listing of scheduled trainings, browse the NC Child Care Resource & Referral Council website. For information about Pyramid Model CEU-level trainings, contact the HSB Education Specialist, Liz Tuttle at etuttle@childcareresourcesinc.org. To obtain a Request for TA Services, contact your local Behavior Specialist or email the Statewide Project Manager, Smokie Brawley, at sbrawley@childcareresourcesinc.org. You and staff can also contact the challenging behavior helpline at 1-888- 600-1685 option 2. You can speak to a Behavior Support Advisor or submit questions about specific behaviors in your program. You will also be able to post questions in the “Talk to the Expert” group in the online network. SUMMER HEAT SAFETY: Since 1998, more than 900 children have died from vehicular heatstroke - an average of 38 per year - and 53% of incidents involve a parent or caregiver forgetting the child was in the vehicle. Parents and caregivers can act immediately to end these preventable deaths. Additional information regarding summer heat safety is provided on the link below. Please share information with staff. https://www.nsc.org/road/safety-topics/child-passenger-safety/kids-in-hot-cars DCDEE RESOURCES: I recommended you periodically visit the DCDEE website at https://ncchildcare.ncdhhs.gov/ under the "What's New" tab to stay abreast of updated information provided. You can also complete training modules located in MOODLE platform, access provider's documents, and the child care rules and laws. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0604 · Violation

Name of Operation: GREENE LAMP HEAD START / CONTENTNEA Facility ID: 54000316 Consultant: TINA JONES Operation Type: Center Case Number: Visit Date: 9/12/2023 Number Present: 78 Completed Date: 9/12/2023 Age: From 2 To 5 Total Minutes: 240 Time In: 09:00 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor this center for compliance with applicable child care requirements for an Annual Compliance visit. A checklist was used to note the requirements I monitored today. The Administrator, L. Villagran, was not available. The visit was completed with C. Slade. The staff/training worksheets were not completed prior to the visit; therefore, an additional visit will be made to monitor staff files. Seventy – eight (78) children were observed in care today. The children were engaged in morning activities, free-choice play, outdoor play, interacting with caregivers, and completing toileting and hand washing routines. All staff interacted with the children in a positive and supportive manner. Currently this center operates with a Five (5) Star License issued 6-1-2018, earning (7) points in Program Standards, (7) points in Education Standards and one (1) Quality Point. The program is continuing to meet enhanced space and reduced ratios. The last sanitation inspection was completed on 11/21/2022 earning a “Superior” classification. The last Annual Compliance visit was completed on 9/20/2022. The fire inspection was completed on 7/25/23 and the center was approved for daytime care only. The previous fire inspection was completed on 2/3/2022. As a reminder, the annual fire inspection must be completed prior to the expiration date of the previous inspection. Prior to today’s visit, the program’s compliance history was 92% over the current 18- month period. A copy of your compliance history report was left with you. Violations documented may affect your compliance history score. The mailing address and phone number listed were verified to be correct in our Regulatory system. I was provided a new email address to update our Regulatory system. I used the Annual Compliance Monitoring Checklist for Child Care and the Child Care Center Item Number Listing (DCD 0357) as a basic monitoring tool to assess compliance with all applicable child care requirements. Violations documented were reviewed with you at the conclusion of the visit. Due to technical issues, a computer-generated visit summary was not available; therefore, a one-page visit summary was left with you. I will email you a copy of the visit summary upon my return to the office. The following violations were documented: Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The required annual fire inspection was not completed prior to the expiration date of the previous inspection. The previous fire inspection was completed on 2/3/2022 and the new inspection was completed on July 25, 2023. 10A NCAC 09 .0304(a) 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. Departure times were not consistently logged as children departed. The daily sign in logs in spaces C-1, C-2, C-3, and C-5 had missing departure times for children on various days in the month of September. 10A NCAC 09 .0302(d)(4) 807 A safe indoor and outdoor environment was not provided for the children. A large container of hand soap that was labeled "keep out of the reach of children" was accessible to children and not maintained five feet from the floor. 10A NCAC 09 .0601(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. Electrical outlets located on a power strip in spaces C-3 and C-5 did not have safety plugs when not being used. 10A NCAC 09 .0604(c) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. The required monthly playground inspections were not completed for the months of April, June, July, and August. .0605(q) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. One staff member did not complete the required documentation prior to the first day of work. .0701(a) 1043 All staff records, except financial records, were not made available for review. The Administrator did not have a file available for review at the facility. G.S. 110-91( 9) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Two new staff members, who had contact with children, did not receive at least 16 hours of orientation within the first 6 weeks of hire. .1101(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Documentation of the required training was not available for review. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Documentation of the required training was not available for review. .1102(d) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. Two staff members did not complete, within the first two weeks of employment, six clock hours of training in the required topics. .1101(a)(b) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The required shelter-in-place/lockdown drill was not completed every three months. A drill was completed in May 2023; however, the drill required for August was not completed. .0604(u);.0302(d)(8) 1914 The person identified as the person or alternate person responsible for carrying out the emergency medical care plan was not on the premises at all times and/or did not accompany children for off premise activities. The staff members identified as the person or alternate persons responsible for carrying out the emergency medical care plan were not on the premises during the visit. .0802(b)(1-2) CONSULTATION AND RULES REVIEW: Violations documented above must be corrected immediately. A signed and dated letter of compliance must be mailed to me by September 26, 2023, describing how and when the violations were corrected and how compliance will be maintained in the future. This two-week time frame is established to allow you time for submitting your compliance letter and is not intended to be used as a guide for correcting violations, as they should be corrected immediately. The letter of compliance should be mailed or emailed to me, Tina Jones, PO Box 10194, Goldsboro, NC 27532. The compliance letter must be submitted from the email address on file for your program. If you have any questions related to this visit or if I can be of additional assistance, I can be reached at 252-361-3434 or tina.jones@dhhs.nc.gov. You may also contact Susan Fuller, Licensing Supervisor at 252-373-9809. Please be aware that any written information submitted by your regarding correction of violations documented is legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. Child care licensing requirements are established to ensure a safe and healthy child care environment. Therefore, it is important for you to be knowledgeable of all the licensing requirements that apply to your type of program. It is your responsibility to maintain compliance with the applicable laws and rules; always whether they have been monitored or specifically discussed with you in the past. The best way for you to ensure that you are meeting all requirements is to periodically review the child care laws and rules on the Division of Child Development and Early Education’s website. RULES REVIEW: ARRIVAL/DEPARTURE TIMES: Ensure the children's arrival and departure times are logged as they arrive at the facility and as they depart from the facility. I observed departure times not consistently logged in classrooms throughout the facility. ELECTRICAL OUTLETS: To ensure the safety of the children in care, ensure that all electrical outlets that are not being used have safety plugs. I observed electrical outlets, located on a power strip, that did not have safety plugs. This was corrected by staff members placing safety plugs in the power strips where the outlet was not being used. SAFE ENVIRONMENT: I observed a large container of hand soap that was labeled ""keep out of the reach of children" accessible to children in space C-1. This was corrected when the staff member placed the soap in cabinet that was five feet from the floor. EMERGENCY MEDICAL CARE PLAN: We reviewed that the emergency medical care plan must include alternate staff information in case the administrator or designated staff member is not available. PLAYGROUND INSPECTIONS AND SHELTER-IN-PLACE/LOCKDOWN DRILLS: Playground inspections were not completed for the months of April, June, July, and August. We reviewed that if children were present for only one day in the month, an inspection must take place. The required shelter-in-place/lockdown drill was not completed for the month of August. As a reminder, these required drills must be completed every three months. The last drill was completed in May. STAFF FILES: All staff files; including volunteer, substitutes, bus drivers, and foster grandparents must have a personnel file available for review. The administrator did not have a personnel file available for review. STAFF/TRAINING WORKSHEETS: We discussed that an email was sent to the previous Administrator, who is still employed at the facility, reminding you that your Annual Compliance visit was due. In this email, I requested that the completed staff/training worksheets be emailed to me. As a reminder, completion of the staff/training worksheets is the responsibility of the administrator. A violation may be warranted if the staff/training worksheets are not completed as required. BREASTFEEDNC.COM BreastfeedNC.com offers a wealth of educational content, covering topics such as breastfeeding benefits, techniques, common challenges, and overcoming barriers. With reliable and up-to-date information at your fingertips, moms, dads and families can navigate your breastfeeding journey with confidence and knowledge. GETTING HELP WITH CHALLENGING BEHAVIORS: Assistance can be requested for help with handling challenging behaviors. The Healthy Social Behaviors in Child Care Centers Project (HSB) provides ideas to create a learning environment that can assist in preventing challenging behaviors. They provide free technical assistance, professional development, and they offer a variety of additional resources. For additional information on the Healthy Social Behaviors Project or to view a current listing of scheduled trainings, browse the NC Child Care Resource & Referral Council website. For information about Pyramid Model CEU-level trainings, contact the HSB Education Specialist, Liz Tuttle at etuttle@childcareresourcesinc.org. To obtain a Request for TA Services, contact your local Behavior Specialist or email the Statewide Project Manager, Smokie Brawley, at sbrawley@childcareresourcesinc.org. You and staff can also contact the challenging behavior helpline at 1-888- 600-1685 option 2. You can speak to a Behavior Support Advisor or submit questions about specific behaviors in your program. You will also be able to post questions in the “Talk to the Expert” group in the online network. SUMMER HEAT SAFETY: Since 1998, more than 900 children have died from vehicular heatstroke - an average of 38 per year - and 53% of incidents involve a parent or caregiver forgetting the child was in the vehicle. Parents and caregivers can act immediately to end these preventable deaths. Additional information regarding summer heat safety is provided on the link below. Please share information with staff. https://www.nsc.org/road/safety-topics/child-passenger-safety/kids-in-hot-cars DCDEE RESOURCES: I recommended you periodically visit the DCDEE website at https://ncchildcare.ncdhhs.gov/ under the "What's New" tab to stay abreast of updated information provided. You can also complete training modules located in MOODLE platform, access provider's documents, and the child care rules and laws. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0302 · Violation

Name of Operation: GREENE LAMP HEAD START / CONTENTNEA Facility ID: 54000316 Consultant: TINA JONES Operation Type: Center Case Number: Visit Date: 9/12/2023 Number Present: 78 Completed Date: 9/12/2023 Age: From 2 To 5 Total Minutes: 240 Time In: 09:00 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor this center for compliance with applicable child care requirements for an Annual Compliance visit. A checklist was used to note the requirements I monitored today. The Administrator, L. Villagran, was not available. The visit was completed with C. Slade. The staff/training worksheets were not completed prior to the visit; therefore, an additional visit will be made to monitor staff files. Seventy – eight (78) children were observed in care today. The children were engaged in morning activities, free-choice play, outdoor play, interacting with caregivers, and completing toileting and hand washing routines. All staff interacted with the children in a positive and supportive manner. Currently this center operates with a Five (5) Star License issued 6-1-2018, earning (7) points in Program Standards, (7) points in Education Standards and one (1) Quality Point. The program is continuing to meet enhanced space and reduced ratios. The last sanitation inspection was completed on 11/21/2022 earning a “Superior” classification. The last Annual Compliance visit was completed on 9/20/2022. The fire inspection was completed on 7/25/23 and the center was approved for daytime care only. The previous fire inspection was completed on 2/3/2022. As a reminder, the annual fire inspection must be completed prior to the expiration date of the previous inspection. Prior to today’s visit, the program’s compliance history was 92% over the current 18- month period. A copy of your compliance history report was left with you. Violations documented may affect your compliance history score. The mailing address and phone number listed were verified to be correct in our Regulatory system. I was provided a new email address to update our Regulatory system. I used the Annual Compliance Monitoring Checklist for Child Care and the Child Care Center Item Number Listing (DCD 0357) as a basic monitoring tool to assess compliance with all applicable child care requirements. Violations documented were reviewed with you at the conclusion of the visit. Due to technical issues, a computer-generated visit summary was not available; therefore, a one-page visit summary was left with you. I will email you a copy of the visit summary upon my return to the office. The following violations were documented: Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The required annual fire inspection was not completed prior to the expiration date of the previous inspection. The previous fire inspection was completed on 2/3/2022 and the new inspection was completed on July 25, 2023. 10A NCAC 09 .0304(a) 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. Departure times were not consistently logged as children departed. The daily sign in logs in spaces C-1, C-2, C-3, and C-5 had missing departure times for children on various days in the month of September. 10A NCAC 09 .0302(d)(4) 807 A safe indoor and outdoor environment was not provided for the children. A large container of hand soap that was labeled "keep out of the reach of children" was accessible to children and not maintained five feet from the floor. 10A NCAC 09 .0601(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. Electrical outlets located on a power strip in spaces C-3 and C-5 did not have safety plugs when not being used. 10A NCAC 09 .0604(c) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. The required monthly playground inspections were not completed for the months of April, June, July, and August. .0605(q) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. One staff member did not complete the required documentation prior to the first day of work. .0701(a) 1043 All staff records, except financial records, were not made available for review. The Administrator did not have a file available for review at the facility. G.S. 110-91( 9) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Two new staff members, who had contact with children, did not receive at least 16 hours of orientation within the first 6 weeks of hire. .1101(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Documentation of the required training was not available for review. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Documentation of the required training was not available for review. .1102(d) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. Two staff members did not complete, within the first two weeks of employment, six clock hours of training in the required topics. .1101(a)(b) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The required shelter-in-place/lockdown drill was not completed every three months. A drill was completed in May 2023; however, the drill required for August was not completed. .0604(u);.0302(d)(8) 1914 The person identified as the person or alternate person responsible for carrying out the emergency medical care plan was not on the premises at all times and/or did not accompany children for off premise activities. The staff members identified as the person or alternate persons responsible for carrying out the emergency medical care plan were not on the premises during the visit. .0802(b)(1-2) CONSULTATION AND RULES REVIEW: Violations documented above must be corrected immediately. A signed and dated letter of compliance must be mailed to me by September 26, 2023, describing how and when the violations were corrected and how compliance will be maintained in the future. This two-week time frame is established to allow you time for submitting your compliance letter and is not intended to be used as a guide for correcting violations, as they should be corrected immediately. The letter of compliance should be mailed or emailed to me, Tina Jones, PO Box 10194, Goldsboro, NC 27532. The compliance letter must be submitted from the email address on file for your program. If you have any questions related to this visit or if I can be of additional assistance, I can be reached at 252-361-3434 or tina.jones@dhhs.nc.gov. You may also contact Susan Fuller, Licensing Supervisor at 252-373-9809. Please be aware that any written information submitted by your regarding correction of violations documented is legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. Child care licensing requirements are established to ensure a safe and healthy child care environment. Therefore, it is important for you to be knowledgeable of all the licensing requirements that apply to your type of program. It is your responsibility to maintain compliance with the applicable laws and rules; always whether they have been monitored or specifically discussed with you in the past. The best way for you to ensure that you are meeting all requirements is to periodically review the child care laws and rules on the Division of Child Development and Early Education’s website. RULES REVIEW: ARRIVAL/DEPARTURE TIMES: Ensure the children's arrival and departure times are logged as they arrive at the facility and as they depart from the facility. I observed departure times not consistently logged in classrooms throughout the facility. ELECTRICAL OUTLETS: To ensure the safety of the children in care, ensure that all electrical outlets that are not being used have safety plugs. I observed electrical outlets, located on a power strip, that did not have safety plugs. This was corrected by staff members placing safety plugs in the power strips where the outlet was not being used. SAFE ENVIRONMENT: I observed a large container of hand soap that was labeled ""keep out of the reach of children" accessible to children in space C-1. This was corrected when the staff member placed the soap in cabinet that was five feet from the floor. EMERGENCY MEDICAL CARE PLAN: We reviewed that the emergency medical care plan must include alternate staff information in case the administrator or designated staff member is not available. PLAYGROUND INSPECTIONS AND SHELTER-IN-PLACE/LOCKDOWN DRILLS: Playground inspections were not completed for the months of April, June, July, and August. We reviewed that if children were present for only one day in the month, an inspection must take place. The required shelter-in-place/lockdown drill was not completed for the month of August. As a reminder, these required drills must be completed every three months. The last drill was completed in May. STAFF FILES: All staff files; including volunteer, substitutes, bus drivers, and foster grandparents must have a personnel file available for review. The administrator did not have a personnel file available for review. STAFF/TRAINING WORKSHEETS: We discussed that an email was sent to the previous Administrator, who is still employed at the facility, reminding you that your Annual Compliance visit was due. In this email, I requested that the completed staff/training worksheets be emailed to me. As a reminder, completion of the staff/training worksheets is the responsibility of the administrator. A violation may be warranted if the staff/training worksheets are not completed as required. BREASTFEEDNC.COM BreastfeedNC.com offers a wealth of educational content, covering topics such as breastfeeding benefits, techniques, common challenges, and overcoming barriers. With reliable and up-to-date information at your fingertips, moms, dads and families can navigate your breastfeeding journey with confidence and knowledge. GETTING HELP WITH CHALLENGING BEHAVIORS: Assistance can be requested for help with handling challenging behaviors. The Healthy Social Behaviors in Child Care Centers Project (HSB) provides ideas to create a learning environment that can assist in preventing challenging behaviors. They provide free technical assistance, professional development, and they offer a variety of additional resources. For additional information on the Healthy Social Behaviors Project or to view a current listing of scheduled trainings, browse the NC Child Care Resource & Referral Council website. For information about Pyramid Model CEU-level trainings, contact the HSB Education Specialist, Liz Tuttle at etuttle@childcareresourcesinc.org. To obtain a Request for TA Services, contact your local Behavior Specialist or email the Statewide Project Manager, Smokie Brawley, at sbrawley@childcareresourcesinc.org. You and staff can also contact the challenging behavior helpline at 1-888- 600-1685 option 2. You can speak to a Behavior Support Advisor or submit questions about specific behaviors in your program. You will also be able to post questions in the “Talk to the Expert” group in the online network. SUMMER HEAT SAFETY: Since 1998, more than 900 children have died from vehicular heatstroke - an average of 38 per year - and 53% of incidents involve a parent or caregiver forgetting the child was in the vehicle. Parents and caregivers can act immediately to end these preventable deaths. Additional information regarding summer heat safety is provided on the link below. Please share information with staff. https://www.nsc.org/road/safety-topics/child-passenger-safety/kids-in-hot-cars DCDEE RESOURCES: I recommended you periodically visit the DCDEE website at https://ncchildcare.ncdhhs.gov/ under the "What's New" tab to stay abreast of updated information provided. You can also complete training modules located in MOODLE platform, access provider's documents, and the child care rules and laws. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0304 · Violation

Name of Operation: GREENE LAMP HEAD START / CONTENTNEA Facility ID: 54000316 Consultant: TINA JONES Operation Type: Center Case Number: Visit Date: 9/12/2023 Number Present: 78 Completed Date: 9/12/2023 Age: From 2 To 5 Total Minutes: 240 Time In: 09:00 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor this center for compliance with applicable child care requirements for an Annual Compliance visit. A checklist was used to note the requirements I monitored today. The Administrator, L. Villagran, was not available. The visit was completed with C. Slade. The staff/training worksheets were not completed prior to the visit; therefore, an additional visit will be made to monitor staff files. Seventy – eight (78) children were observed in care today. The children were engaged in morning activities, free-choice play, outdoor play, interacting with caregivers, and completing toileting and hand washing routines. All staff interacted with the children in a positive and supportive manner. Currently this center operates with a Five (5) Star License issued 6-1-2018, earning (7) points in Program Standards, (7) points in Education Standards and one (1) Quality Point. The program is continuing to meet enhanced space and reduced ratios. The last sanitation inspection was completed on 11/21/2022 earning a “Superior” classification. The last Annual Compliance visit was completed on 9/20/2022. The fire inspection was completed on 7/25/23 and the center was approved for daytime care only. The previous fire inspection was completed on 2/3/2022. As a reminder, the annual fire inspection must be completed prior to the expiration date of the previous inspection. Prior to today’s visit, the program’s compliance history was 92% over the current 18- month period. A copy of your compliance history report was left with you. Violations documented may affect your compliance history score. The mailing address and phone number listed were verified to be correct in our Regulatory system. I was provided a new email address to update our Regulatory system. I used the Annual Compliance Monitoring Checklist for Child Care and the Child Care Center Item Number Listing (DCD 0357) as a basic monitoring tool to assess compliance with all applicable child care requirements. Violations documented were reviewed with you at the conclusion of the visit. Due to technical issues, a computer-generated visit summary was not available; therefore, a one-page visit summary was left with you. I will email you a copy of the visit summary upon my return to the office. The following violations were documented: Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The required annual fire inspection was not completed prior to the expiration date of the previous inspection. The previous fire inspection was completed on 2/3/2022 and the new inspection was completed on July 25, 2023. 10A NCAC 09 .0304(a) 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. Departure times were not consistently logged as children departed. The daily sign in logs in spaces C-1, C-2, C-3, and C-5 had missing departure times for children on various days in the month of September. 10A NCAC 09 .0302(d)(4) 807 A safe indoor and outdoor environment was not provided for the children. A large container of hand soap that was labeled "keep out of the reach of children" was accessible to children and not maintained five feet from the floor. 10A NCAC 09 .0601(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. Electrical outlets located on a power strip in spaces C-3 and C-5 did not have safety plugs when not being used. 10A NCAC 09 .0604(c) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. The required monthly playground inspections were not completed for the months of April, June, July, and August. .0605(q) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. One staff member did not complete the required documentation prior to the first day of work. .0701(a) 1043 All staff records, except financial records, were not made available for review. The Administrator did not have a file available for review at the facility. G.S. 110-91( 9) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Two new staff members, who had contact with children, did not receive at least 16 hours of orientation within the first 6 weeks of hire. .1101(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Documentation of the required training was not available for review. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Documentation of the required training was not available for review. .1102(d) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. Two staff members did not complete, within the first two weeks of employment, six clock hours of training in the required topics. .1101(a)(b) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The required shelter-in-place/lockdown drill was not completed every three months. A drill was completed in May 2023; however, the drill required for August was not completed. .0604(u);.0302(d)(8) 1914 The person identified as the person or alternate person responsible for carrying out the emergency medical care plan was not on the premises at all times and/or did not accompany children for off premise activities. The staff members identified as the person or alternate persons responsible for carrying out the emergency medical care plan were not on the premises during the visit. .0802(b)(1-2) CONSULTATION AND RULES REVIEW: Violations documented above must be corrected immediately. A signed and dated letter of compliance must be mailed to me by September 26, 2023, describing how and when the violations were corrected and how compliance will be maintained in the future. This two-week time frame is established to allow you time for submitting your compliance letter and is not intended to be used as a guide for correcting violations, as they should be corrected immediately. The letter of compliance should be mailed or emailed to me, Tina Jones, PO Box 10194, Goldsboro, NC 27532. The compliance letter must be submitted from the email address on file for your program. If you have any questions related to this visit or if I can be of additional assistance, I can be reached at 252-361-3434 or tina.jones@dhhs.nc.gov. You may also contact Susan Fuller, Licensing Supervisor at 252-373-9809. Please be aware that any written information submitted by your regarding correction of violations documented is legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. Child care licensing requirements are established to ensure a safe and healthy child care environment. Therefore, it is important for you to be knowledgeable of all the licensing requirements that apply to your type of program. It is your responsibility to maintain compliance with the applicable laws and rules; always whether they have been monitored or specifically discussed with you in the past. The best way for you to ensure that you are meeting all requirements is to periodically review the child care laws and rules on the Division of Child Development and Early Education’s website. RULES REVIEW: ARRIVAL/DEPARTURE TIMES: Ensure the children's arrival and departure times are logged as they arrive at the facility and as they depart from the facility. I observed departure times not consistently logged in classrooms throughout the facility. ELECTRICAL OUTLETS: To ensure the safety of the children in care, ensure that all electrical outlets that are not being used have safety plugs. I observed electrical outlets, located on a power strip, that did not have safety plugs. This was corrected by staff members placing safety plugs in the power strips where the outlet was not being used. SAFE ENVIRONMENT: I observed a large container of hand soap that was labeled ""keep out of the reach of children" accessible to children in space C-1. This was corrected when the staff member placed the soap in cabinet that was five feet from the floor. EMERGENCY MEDICAL CARE PLAN: We reviewed that the emergency medical care plan must include alternate staff information in case the administrator or designated staff member is not available. PLAYGROUND INSPECTIONS AND SHELTER-IN-PLACE/LOCKDOWN DRILLS: Playground inspections were not completed for the months of April, June, July, and August. We reviewed that if children were present for only one day in the month, an inspection must take place. The required shelter-in-place/lockdown drill was not completed for the month of August. As a reminder, these required drills must be completed every three months. The last drill was completed in May. STAFF FILES: All staff files; including volunteer, substitutes, bus drivers, and foster grandparents must have a personnel file available for review. The administrator did not have a personnel file available for review. STAFF/TRAINING WORKSHEETS: We discussed that an email was sent to the previous Administrator, who is still employed at the facility, reminding you that your Annual Compliance visit was due. In this email, I requested that the completed staff/training worksheets be emailed to me. As a reminder, completion of the staff/training worksheets is the responsibility of the administrator. A violation may be warranted if the staff/training worksheets are not completed as required. BREASTFEEDNC.COM BreastfeedNC.com offers a wealth of educational content, covering topics such as breastfeeding benefits, techniques, common challenges, and overcoming barriers. With reliable and up-to-date information at your fingertips, moms, dads and families can navigate your breastfeeding journey with confidence and knowledge. GETTING HELP WITH CHALLENGING BEHAVIORS: Assistance can be requested for help with handling challenging behaviors. The Healthy Social Behaviors in Child Care Centers Project (HSB) provides ideas to create a learning environment that can assist in preventing challenging behaviors. They provide free technical assistance, professional development, and they offer a variety of additional resources. For additional information on the Healthy Social Behaviors Project or to view a current listing of scheduled trainings, browse the NC Child Care Resource & Referral Council website. For information about Pyramid Model CEU-level trainings, contact the HSB Education Specialist, Liz Tuttle at etuttle@childcareresourcesinc.org. To obtain a Request for TA Services, contact your local Behavior Specialist or email the Statewide Project Manager, Smokie Brawley, at sbrawley@childcareresourcesinc.org. You and staff can also contact the challenging behavior helpline at 1-888- 600-1685 option 2. You can speak to a Behavior Support Advisor or submit questions about specific behaviors in your program. You will also be able to post questions in the “Talk to the Expert” group in the online network. SUMMER HEAT SAFETY: Since 1998, more than 900 children have died from vehicular heatstroke - an average of 38 per year - and 53% of incidents involve a parent or caregiver forgetting the child was in the vehicle. Parents and caregivers can act immediately to end these preventable deaths. Additional information regarding summer heat safety is provided on the link below. Please share information with staff. https://www.nsc.org/road/safety-topics/child-passenger-safety/kids-in-hot-cars DCDEE RESOURCES: I recommended you periodically visit the DCDEE website at https://ncchildcare.ncdhhs.gov/ under the "What's New" tab to stay abreast of updated information provided. You can also complete training modules located in MOODLE platform, access provider's documents, and the child care rules and laws. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: GREENE LAMP HEAD START / CONTENTNEA Facility ID: 54000316 Consultant: TINA JONES Operation Type: Center Case Number: Visit Date: 9/12/2023 Number Present: 78 Completed Date: 9/12/2023 Age: From 2 To 5 Total Minutes: 240 Time In: 09:00 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor this center for compliance with applicable child care requirements for an Annual Compliance visit. A checklist was used to note the requirements I monitored today. The Administrator, L. Villagran, was not available. The visit was completed with C. Slade. The staff/training worksheets were not completed prior to the visit; therefore, an additional visit will be made to monitor staff files. Seventy – eight (78) children were observed in care today. The children were engaged in morning activities, free-choice play, outdoor play, interacting with caregivers, and completing toileting and hand washing routines. All staff interacted with the children in a positive and supportive manner. Currently this center operates with a Five (5) Star License issued 6-1-2018, earning (7) points in Program Standards, (7) points in Education Standards and one (1) Quality Point. The program is continuing to meet enhanced space and reduced ratios. The last sanitation inspection was completed on 11/21/2022 earning a “Superior” classification. The last Annual Compliance visit was completed on 9/20/2022. The fire inspection was completed on 7/25/23 and the center was approved for daytime care only. The previous fire inspection was completed on 2/3/2022. As a reminder, the annual fire inspection must be completed prior to the expiration date of the previous inspection. Prior to today’s visit, the program’s compliance history was 92% over the current 18- month period. A copy of your compliance history report was left with you. Violations documented may affect your compliance history score. The mailing address and phone number listed were verified to be correct in our Regulatory system. I was provided a new email address to update our Regulatory system. I used the Annual Compliance Monitoring Checklist for Child Care and the Child Care Center Item Number Listing (DCD 0357) as a basic monitoring tool to assess compliance with all applicable child care requirements. Violations documented were reviewed with you at the conclusion of the visit. Due to technical issues, a computer-generated visit summary was not available; therefore, a one-page visit summary was left with you. I will email you a copy of the visit summary upon my return to the office. The following violations were documented: Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The required annual fire inspection was not completed prior to the expiration date of the previous inspection. The previous fire inspection was completed on 2/3/2022 and the new inspection was completed on July 25, 2023. 10A NCAC 09 .0304(a) 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. Departure times were not consistently logged as children departed. The daily sign in logs in spaces C-1, C-2, C-3, and C-5 had missing departure times for children on various days in the month of September. 10A NCAC 09 .0302(d)(4) 807 A safe indoor and outdoor environment was not provided for the children. A large container of hand soap that was labeled "keep out of the reach of children" was accessible to children and not maintained five feet from the floor. 10A NCAC 09 .0601(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. Electrical outlets located on a power strip in spaces C-3 and C-5 did not have safety plugs when not being used. 10A NCAC 09 .0604(c) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. The required monthly playground inspections were not completed for the months of April, June, July, and August. .0605(q) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. One staff member did not complete the required documentation prior to the first day of work. .0701(a) 1043 All staff records, except financial records, were not made available for review. The Administrator did not have a file available for review at the facility. G.S. 110-91( 9) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Two new staff members, who had contact with children, did not receive at least 16 hours of orientation within the first 6 weeks of hire. .1101(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Documentation of the required training was not available for review. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Documentation of the required training was not available for review. .1102(d) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. Two staff members did not complete, within the first two weeks of employment, six clock hours of training in the required topics. .1101(a)(b) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The required shelter-in-place/lockdown drill was not completed every three months. A drill was completed in May 2023; however, the drill required for August was not completed. .0604(u);.0302(d)(8) 1914 The person identified as the person or alternate person responsible for carrying out the emergency medical care plan was not on the premises at all times and/or did not accompany children for off premise activities. The staff members identified as the person or alternate persons responsible for carrying out the emergency medical care plan were not on the premises during the visit. .0802(b)(1-2) CONSULTATION AND RULES REVIEW: Violations documented above must be corrected immediately. A signed and dated letter of compliance must be mailed to me by September 26, 2023, describing how and when the violations were corrected and how compliance will be maintained in the future. This two-week time frame is established to allow you time for submitting your compliance letter and is not intended to be used as a guide for correcting violations, as they should be corrected immediately. The letter of compliance should be mailed or emailed to me, Tina Jones, PO Box 10194, Goldsboro, NC 27532. The compliance letter must be submitted from the email address on file for your program. If you have any questions related to this visit or if I can be of additional assistance, I can be reached at 252-361-3434 or tina.jones@dhhs.nc.gov. You may also contact Susan Fuller, Licensing Supervisor at 252-373-9809. Please be aware that any written information submitted by your regarding correction of violations documented is legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. Child care licensing requirements are established to ensure a safe and healthy child care environment. Therefore, it is important for you to be knowledgeable of all the licensing requirements that apply to your type of program. It is your responsibility to maintain compliance with the applicable laws and rules; always whether they have been monitored or specifically discussed with you in the past. The best way for you to ensure that you are meeting all requirements is to periodically review the child care laws and rules on the Division of Child Development and Early Education’s website. RULES REVIEW: ARRIVAL/DEPARTURE TIMES: Ensure the children's arrival and departure times are logged as they arrive at the facility and as they depart from the facility. I observed departure times not consistently logged in classrooms throughout the facility. ELECTRICAL OUTLETS: To ensure the safety of the children in care, ensure that all electrical outlets that are not being used have safety plugs. I observed electrical outlets, located on a power strip, that did not have safety plugs. This was corrected by staff members placing safety plugs in the power strips where the outlet was not being used. SAFE ENVIRONMENT: I observed a large container of hand soap that was labeled ""keep out of the reach of children" accessible to children in space C-1. This was corrected when the staff member placed the soap in cabinet that was five feet from the floor. EMERGENCY MEDICAL CARE PLAN: We reviewed that the emergency medical care plan must include alternate staff information in case the administrator or designated staff member is not available. PLAYGROUND INSPECTIONS AND SHELTER-IN-PLACE/LOCKDOWN DRILLS: Playground inspections were not completed for the months of April, June, July, and August. We reviewed that if children were present for only one day in the month, an inspection must take place. The required shelter-in-place/lockdown drill was not completed for the month of August. As a reminder, these required drills must be completed every three months. The last drill was completed in May. STAFF FILES: All staff files; including volunteer, substitutes, bus drivers, and foster grandparents must have a personnel file available for review. The administrator did not have a personnel file available for review. STAFF/TRAINING WORKSHEETS: We discussed that an email was sent to the previous Administrator, who is still employed at the facility, reminding you that your Annual Compliance visit was due. In this email, I requested that the completed staff/training worksheets be emailed to me. As a reminder, completion of the staff/training worksheets is the responsibility of the administrator. A violation may be warranted if the staff/training worksheets are not completed as required. BREASTFEEDNC.COM BreastfeedNC.com offers a wealth of educational content, covering topics such as breastfeeding benefits, techniques, common challenges, and overcoming barriers. With reliable and up-to-date information at your fingertips, moms, dads and families can navigate your breastfeeding journey with confidence and knowledge. GETTING HELP WITH CHALLENGING BEHAVIORS: Assistance can be requested for help with handling challenging behaviors. The Healthy Social Behaviors in Child Care Centers Project (HSB) provides ideas to create a learning environment that can assist in preventing challenging behaviors. They provide free technical assistance, professional development, and they offer a variety of additional resources. For additional information on the Healthy Social Behaviors Project or to view a current listing of scheduled trainings, browse the NC Child Care Resource & Referral Council website. For information about Pyramid Model CEU-level trainings, contact the HSB Education Specialist, Liz Tuttle at etuttle@childcareresourcesinc.org. To obtain a Request for TA Services, contact your local Behavior Specialist or email the Statewide Project Manager, Smokie Brawley, at sbrawley@childcareresourcesinc.org. You and staff can also contact the challenging behavior helpline at 1-888- 600-1685 option 2. You can speak to a Behavior Support Advisor or submit questions about specific behaviors in your program. You will also be able to post questions in the “Talk to the Expert” group in the online network. SUMMER HEAT SAFETY: Since 1998, more than 900 children have died from vehicular heatstroke - an average of 38 per year - and 53% of incidents involve a parent or caregiver forgetting the child was in the vehicle. Parents and caregivers can act immediately to end these preventable deaths. Additional information regarding summer heat safety is provided on the link below. Please share information with staff. https://www.nsc.org/road/safety-topics/child-passenger-safety/kids-in-hot-cars DCDEE RESOURCES: I recommended you periodically visit the DCDEE website at https://ncchildcare.ncdhhs.gov/ under the "What's New" tab to stay abreast of updated information provided. You can also complete training modules located in MOODLE platform, access provider's documents, and the child care rules and laws. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times