G.S. 110-90 · Violation

Name of Operation: BOLIN'S DAYCARE CENTER Facility ID: 23000506 Consultant: FARRAN RHYNE Operation Type: Center Case Number: Visit Date: 2/27/2025 Number Present: 46 Completed Date: 2/27/2025 Age: From 1 To 5 Total Minutes: 272 Time In: 10:48 AM Time Out: 03:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with all applicable child care requirements for a routine unannounced visit. Your last annual compliance visit was completed on June 19, 2024. Upon arrival you, Jessica Fletcher, Owner and Administrator, assisted me with the visit. The North Carolina Secretary of State website was viewed on February 26, 2025, and F&E Services LLC was listed active and in good standing. If you decide to sell your business, then you must notify me, Farran Rhyne, at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location, or inherited. Your program operates with a three (3) star rated license issued on July 1, 2024, earning four (4) points in staff education, two (2) points in program standards, and one (1) quality point. The permit restrictions were in compliance including: 1st shift (daytime care), meets enhanced space, and Brian Edwards is not permitted on the premises during operating hours and/or while children are in care. A walk-through was completed, and all licensed indoor and outdoor spaces were monitored. Staff and children were observed during outdoor gross motor play, lunch and naptime. Inspections/Drills: The last fire inspection was completed on December 23, 2024. The fire inspector completed a second visit on February 24, 2025. You stated you are waiting for the fire inspector to submit the final fire inspection report. The last sanitation inspection was completed on November 21, 2024. A “superior” classification was issued with eight (8) demerits noted on the grade card. The last monthly fire drill was completed on February 11, 2025, at 9:00am. The last emergency drill was a shelter-in-place completed on December 15, 2024, at 10:00am. The last playground inspection was completed on February 17, 2025. The Emergency Preparedness Plan on file was completed on January 17, 2024. Lead Testing: The last lead water test was completed on January 31, 2024. Your next lead water test is due by January 31, 2027. Files Reviewed: Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Playground Safety, ITS-SIDS, Special Training, and Criminal Background Checks. You stated two (2) staff members have been hired since the last visit. The following violation was observed: Violation Number Comment Rule 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space #4, one (1) plastic bag containing soft blocks was stored in the unlocked bathroom cabinet, less than five (5) feet from the floor surface, and accessible to five (5) children, one (1) year of age, and one (1) child, two (2) years of age. .0604(q) Technical Assistance: General Safety: I discussed with you proper storage of items that could be choking hazards for children under three (3) years of age. Proper storage could include five (5) feet from the floor surface or in storage that has a lock and key, magnetic, or combination lock. I suggested walking through all spaces at the beginning and end of each day to ensure all items are properly stored. This was corrected during the visit by you removing the item from the classroom and placing it in locked storage. Consultation: Lead Testing I reviewed with you the child care rule for lead testing that went into effect on January 1, 2024. I also discussed with you that I had checked the Clean Water for Kids website and your program has not completed the lead-based paint and asbestos testing. Please visit http://www.cleanwaterforuskids.org/carolina today to enroll and register in the lead-based paint and asbestos testing. Reminders & Resources: * You must schedule and obtain a fire inspection within 12 months of your center's previous fire inspection and notify the local fire inspector when it is time for your center's annual fire inspection. You must submit the original of the approved annual fire inspection report to your Child Care Consultant within one week of the inspection visit on the form provided by the Division. * Under rule 15A NCAC 18A .2816, child care centers are required to complete lead water testing every three (3) years. * You must complete on-going health and safety trainings every five years. * For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the "What's New" tab for important updates impacting child care in North Carolina. * The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS on an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. Compliance History: The program’s compliance history was ninety-one percent (91%) prior to today's visit. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4)(c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Thank you for your time today. If you have any questions about today’s visit, please contact me or my supervisor, Tammy McGalliard, at Tammy.McGalliard@dhhs.nc.gov. If I can be of further assistance, you may contact me at 704-594-0003. Farran M. Rhyne, Child Care Consultant PO Box 92 Maiden, NC 28650 farran.m.rhyne@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .2809 · Violation

Name of Operation: BOLIN'S DAYCARE CENTER Facility ID: 23000506 Consultant: JENNIFER H ROBERTS Operation Type: Center Case Number: Visit Date: 8/6/2024 Number Present: 52 Completed Date: 8/6/2024 Age: From 1 To 12 Total Minutes: 84 Time In: 11:16 AM Time Out: 12:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Unannounced Visit Follow-Up Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor for applicable child care requirements. When I arrived, the administrator was not onsite. Aislinn Hammonds, staff member in charge, greeted me. I conducted the walkthrough of the facility alone, and documented staff/child ratios during the walkthrough. The computer-generated visit summary was not completed during the visit due to the administrator and legal designee authorized to sign the visit summary not onsite; therefore, the completed visit summary was emailed to the email address on file. The administrator contacted me during the visit and we discussed the violations that were observed. The following child care requirements were monitored today: supervision, staff/child ratio, approved/adequate space, and permit restrictions. The North Carolina Secretary of State’s website was viewed before the visit, and F&E Services LLC., was listed as current/active. Per child care rule .0204(a) When the ownership of a child care center changes, the prospective new owner shall apply for a new license in accordance with Rule .0403 of this Chapter at least 30 days before acquiring ownership of the center. A child care center license shall not be bought, sold, or transferred by one person or entity to another. You reported no changes today. The following violations were observed during the visit. Violation Number Comment Rule 301 Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. In space #7, one (1) lead teacher was caring for seven (7) children, four years of age, three (3) children, five years of age, and eleven (11) children that were school-age. GS 110-91(7);.0713(a-d) 303 Children were not adequately supervised at all times. The door entering space #4 was open and the lead teacher was observed in the kitchen across the hallway from the office, while six (6) toddlers, one year of age were napping. No caregiver was observed in space #4 supervising while the lead teacher was in the kitchen warming their personal lunch. .1801(a)(1-5) 1245 For each child, there was not at least 30 sq. ft. inside space per the total licensed capacity and 100 sq. ft. outside space for each child using the outdoor learning environment at any one time. Twenty-one (21) children were observed in space #7 with one (1) caregiver during the walkthrough of the facility. The maximum capacity for space #7 to meet enhanced indoor space requirements was twenty (20) children. 10A NCAC 09 .2809(a) The violation(s) documented must be corrected immediately. On or before August 20, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. The Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Please send your letter to jennifer.roberts@dhhs.nc.gov. Compliance History: You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Prior to today's visit, your program maintained a compliance history of 83%. Please note any violations cited during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Technical assistance was provided on the following: Staff/Child Ratios child care rule .0713(a) In space #7, twenty-one (21) children and one (1) caregiver were observed. Children were preparing for lunch and were seated at the tables. Seven (7) children were four (4) years of age, three (3) children were five (5) years of age, but had not attended kindergarten, and eleven (11) children were school aged. Your facility currently follows the minimum requirements for staff/child ratios. When you combine classrooms, you must follow the staff/child ratio for the youngest child in the group. You did not have additional staff available to assist in space #7. I suggested that staff review the staff/child ratio chart that is posted in each space and follow the ratio for the youngest child in the group. I suggested that you highlight the minimum requirements on the staff/child ratio chart so that staff understand and follow the minimum requirements. Adequate Space child care rule .2809(a) Your facility currently follows enhanced space requirements as documented on your three (3) star child care center license. The maximum capacity to meet enhanced space for space #7 was twenty (20) children. Twenty (21) children were observed in space #7. I suggested that you remind staff of enhanced space requirements for each space and have staff alert the administrator or person in charge when the maximum capacity of the classroom is almost met. The maximum capacity for each space to meet enhanced space requirements is as follows: space #2 is nineteen (19), space #3 is nineteen (19), space #4 is eleven (11), space #5 is nineteen (19), space #6 is nineteen (19), and space #7 is twenty (20). On the original floor plan, space #1 was converted into a hall to access space #7 and has a wall with a door that accesses a break room for staff. Supervision child care rule .1801(a) Children must be supervised at all times including nap/rest. Staff may not exit their classroom to heat up their personal lunch and leave children unattended. Staff must remain in the classroom with the children. I suggested that staff eat the meals that the facility offers or request that a staff person heat up their personal lunch or supervise the children. I suggested that staff attend training on supervision. Consultation: As discussed, an unannounced follow-up visit will be conducted soon regarding the violations observed and documented during the visit. During our phone conversation, you discussed with me that the air conditioning unit was not working properly. You requested to install air conditioning window units and I suggested that you contact building, fire and sanitation inspectors for guidance and clarification regarding the proposed window units and installation. Attendance Records: Attendance records must be maintained daily. Clarification was given regarding maintaining accurate attendance records. I suggested that staff document the child’s first and last name and their age on the monthly attendance record. I suggested that staff document attendance daily as children arrive and no later than the time that the facility has posted that children must arrive. Stay up to date with the Division of Child Development and Early Education by visiting www.ncchildcare.ncdhhs.gov. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the "What's New" tab for important updates impacting child care in North Carolina. Thank you for your time today. If you have any questions about today’s visit, please contact me or my supervisor, Tammy McGalliard, tammy.mcgalliard@dhhs.nc.gov. If I can be of further assistance, you may contact me at 828-782-0945. Jennifer Roberts PO Box 426 Sherrills Ford, NC 28673 Jennifer.roberts@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

G.S. 110-90 · Violation

Name of Operation: BOLIN'S DAYCARE CENTER Facility ID: 23000506 Consultant: JENNIFER H ROBERTS Operation Type: Center Case Number: Visit Date: 8/6/2024 Number Present: 52 Completed Date: 8/6/2024 Age: From 1 To 12 Total Minutes: 84 Time In: 11:16 AM Time Out: 12:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Unannounced Visit Follow-Up Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor for applicable child care requirements. When I arrived, the administrator was not onsite. Aislinn Hammonds, staff member in charge, greeted me. I conducted the walkthrough of the facility alone, and documented staff/child ratios during the walkthrough. The computer-generated visit summary was not completed during the visit due to the administrator and legal designee authorized to sign the visit summary not onsite; therefore, the completed visit summary was emailed to the email address on file. The administrator contacted me during the visit and we discussed the violations that were observed. The following child care requirements were monitored today: supervision, staff/child ratio, approved/adequate space, and permit restrictions. The North Carolina Secretary of State’s website was viewed before the visit, and F&E Services LLC., was listed as current/active. Per child care rule .0204(a) When the ownership of a child care center changes, the prospective new owner shall apply for a new license in accordance with Rule .0403 of this Chapter at least 30 days before acquiring ownership of the center. A child care center license shall not be bought, sold, or transferred by one person or entity to another. You reported no changes today. The following violations were observed during the visit. Violation Number Comment Rule 301 Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. In space #7, one (1) lead teacher was caring for seven (7) children, four years of age, three (3) children, five years of age, and eleven (11) children that were school-age. GS 110-91(7);.0713(a-d) 303 Children were not adequately supervised at all times. The door entering space #4 was open and the lead teacher was observed in the kitchen across the hallway from the office, while six (6) toddlers, one year of age were napping. No caregiver was observed in space #4 supervising while the lead teacher was in the kitchen warming their personal lunch. .1801(a)(1-5) 1245 For each child, there was not at least 30 sq. ft. inside space per the total licensed capacity and 100 sq. ft. outside space for each child using the outdoor learning environment at any one time. Twenty-one (21) children were observed in space #7 with one (1) caregiver during the walkthrough of the facility. The maximum capacity for space #7 to meet enhanced indoor space requirements was twenty (20) children. 10A NCAC 09 .2809(a) The violation(s) documented must be corrected immediately. On or before August 20, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. The Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Please send your letter to jennifer.roberts@dhhs.nc.gov. Compliance History: You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Prior to today's visit, your program maintained a compliance history of 83%. Please note any violations cited during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Technical assistance was provided on the following: Staff/Child Ratios child care rule .0713(a) In space #7, twenty-one (21) children and one (1) caregiver were observed. Children were preparing for lunch and were seated at the tables. Seven (7) children were four (4) years of age, three (3) children were five (5) years of age, but had not attended kindergarten, and eleven (11) children were school aged. Your facility currently follows the minimum requirements for staff/child ratios. When you combine classrooms, you must follow the staff/child ratio for the youngest child in the group. You did not have additional staff available to assist in space #7. I suggested that staff review the staff/child ratio chart that is posted in each space and follow the ratio for the youngest child in the group. I suggested that you highlight the minimum requirements on the staff/child ratio chart so that staff understand and follow the minimum requirements. Adequate Space child care rule .2809(a) Your facility currently follows enhanced space requirements as documented on your three (3) star child care center license. The maximum capacity to meet enhanced space for space #7 was twenty (20) children. Twenty (21) children were observed in space #7. I suggested that you remind staff of enhanced space requirements for each space and have staff alert the administrator or person in charge when the maximum capacity of the classroom is almost met. The maximum capacity for each space to meet enhanced space requirements is as follows: space #2 is nineteen (19), space #3 is nineteen (19), space #4 is eleven (11), space #5 is nineteen (19), space #6 is nineteen (19), and space #7 is twenty (20). On the original floor plan, space #1 was converted into a hall to access space #7 and has a wall with a door that accesses a break room for staff. Supervision child care rule .1801(a) Children must be supervised at all times including nap/rest. Staff may not exit their classroom to heat up their personal lunch and leave children unattended. Staff must remain in the classroom with the children. I suggested that staff eat the meals that the facility offers or request that a staff person heat up their personal lunch or supervise the children. I suggested that staff attend training on supervision. Consultation: As discussed, an unannounced follow-up visit will be conducted soon regarding the violations observed and documented during the visit. During our phone conversation, you discussed with me that the air conditioning unit was not working properly. You requested to install air conditioning window units and I suggested that you contact building, fire and sanitation inspectors for guidance and clarification regarding the proposed window units and installation. Attendance Records: Attendance records must be maintained daily. Clarification was given regarding maintaining accurate attendance records. I suggested that staff document the child’s first and last name and their age on the monthly attendance record. I suggested that staff document attendance daily as children arrive and no later than the time that the facility has posted that children must arrive. Stay up to date with the Division of Child Development and Early Education by visiting www.ncchildcare.ncdhhs.gov. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the "What's New" tab for important updates impacting child care in North Carolina. Thank you for your time today. If you have any questions about today’s visit, please contact me or my supervisor, Tammy McGalliard, tammy.mcgalliard@dhhs.nc.gov. If I can be of further assistance, you may contact me at 828-782-0945. Jennifer Roberts PO Box 426 Sherrills Ford, NC 28673 Jennifer.roberts@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: BOLIN'S DAYCARE CENTER Facility ID: 23000506 Consultant: JENNIFER H ROBERTS Operation Type: Center Case Number: Visit Date: 8/6/2024 Number Present: 52 Completed Date: 8/6/2024 Age: From 1 To 12 Total Minutes: 84 Time In: 11:16 AM Time Out: 12:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Unannounced Visit Follow-Up Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor for applicable child care requirements. When I arrived, the administrator was not onsite. Aislinn Hammonds, staff member in charge, greeted me. I conducted the walkthrough of the facility alone, and documented staff/child ratios during the walkthrough. The computer-generated visit summary was not completed during the visit due to the administrator and legal designee authorized to sign the visit summary not onsite; therefore, the completed visit summary was emailed to the email address on file. The administrator contacted me during the visit and we discussed the violations that were observed. The following child care requirements were monitored today: supervision, staff/child ratio, approved/adequate space, and permit restrictions. The North Carolina Secretary of State’s website was viewed before the visit, and F&E Services LLC., was listed as current/active. Per child care rule .0204(a) When the ownership of a child care center changes, the prospective new owner shall apply for a new license in accordance with Rule .0403 of this Chapter at least 30 days before acquiring ownership of the center. A child care center license shall not be bought, sold, or transferred by one person or entity to another. You reported no changes today. The following violations were observed during the visit. Violation Number Comment Rule 301 Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. In space #7, one (1) lead teacher was caring for seven (7) children, four years of age, three (3) children, five years of age, and eleven (11) children that were school-age. GS 110-91(7);.0713(a-d) 303 Children were not adequately supervised at all times. The door entering space #4 was open and the lead teacher was observed in the kitchen across the hallway from the office, while six (6) toddlers, one year of age were napping. No caregiver was observed in space #4 supervising while the lead teacher was in the kitchen warming their personal lunch. .1801(a)(1-5) 1245 For each child, there was not at least 30 sq. ft. inside space per the total licensed capacity and 100 sq. ft. outside space for each child using the outdoor learning environment at any one time. Twenty-one (21) children were observed in space #7 with one (1) caregiver during the walkthrough of the facility. The maximum capacity for space #7 to meet enhanced indoor space requirements was twenty (20) children. 10A NCAC 09 .2809(a) The violation(s) documented must be corrected immediately. On or before August 20, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. The Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Please send your letter to jennifer.roberts@dhhs.nc.gov. Compliance History: You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Prior to today's visit, your program maintained a compliance history of 83%. Please note any violations cited during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Technical assistance was provided on the following: Staff/Child Ratios child care rule .0713(a) In space #7, twenty-one (21) children and one (1) caregiver were observed. Children were preparing for lunch and were seated at the tables. Seven (7) children were four (4) years of age, three (3) children were five (5) years of age, but had not attended kindergarten, and eleven (11) children were school aged. Your facility currently follows the minimum requirements for staff/child ratios. When you combine classrooms, you must follow the staff/child ratio for the youngest child in the group. You did not have additional staff available to assist in space #7. I suggested that staff review the staff/child ratio chart that is posted in each space and follow the ratio for the youngest child in the group. I suggested that you highlight the minimum requirements on the staff/child ratio chart so that staff understand and follow the minimum requirements. Adequate Space child care rule .2809(a) Your facility currently follows enhanced space requirements as documented on your three (3) star child care center license. The maximum capacity to meet enhanced space for space #7 was twenty (20) children. Twenty (21) children were observed in space #7. I suggested that you remind staff of enhanced space requirements for each space and have staff alert the administrator or person in charge when the maximum capacity of the classroom is almost met. The maximum capacity for each space to meet enhanced space requirements is as follows: space #2 is nineteen (19), space #3 is nineteen (19), space #4 is eleven (11), space #5 is nineteen (19), space #6 is nineteen (19), and space #7 is twenty (20). On the original floor plan, space #1 was converted into a hall to access space #7 and has a wall with a door that accesses a break room for staff. Supervision child care rule .1801(a) Children must be supervised at all times including nap/rest. Staff may not exit their classroom to heat up their personal lunch and leave children unattended. Staff must remain in the classroom with the children. I suggested that staff eat the meals that the facility offers or request that a staff person heat up their personal lunch or supervise the children. I suggested that staff attend training on supervision. Consultation: As discussed, an unannounced follow-up visit will be conducted soon regarding the violations observed and documented during the visit. During our phone conversation, you discussed with me that the air conditioning unit was not working properly. You requested to install air conditioning window units and I suggested that you contact building, fire and sanitation inspectors for guidance and clarification regarding the proposed window units and installation. Attendance Records: Attendance records must be maintained daily. Clarification was given regarding maintaining accurate attendance records. I suggested that staff document the child’s first and last name and their age on the monthly attendance record. I suggested that staff document attendance daily as children arrive and no later than the time that the facility has posted that children must arrive. Stay up to date with the Division of Child Development and Early Education by visiting www.ncchildcare.ncdhhs.gov. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the "What's New" tab for important updates impacting child care in North Carolina. Thank you for your time today. If you have any questions about today’s visit, please contact me or my supervisor, Tammy McGalliard, tammy.mcgalliard@dhhs.nc.gov. If I can be of further assistance, you may contact me at 828-782-0945. Jennifer Roberts PO Box 426 Sherrills Ford, NC 28673 Jennifer.roberts@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0901 · Violation

Name of Operation: BOLIN'S DAYCARE CENTER Facility ID: 23000506 Consultant: JENNIFER H ROBERTS Operation Type: Center Case Number: Visit Date: 6/19/2024 Number Present: 57 Completed Date: 6/19/2024 Age: From 0 To 10 Total Minutes: 472 Time In: 10:12 AM Time Out: 06:04 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced annual compliance visit was to monitor your compliance with all applicable child care requirements, including health and safety requirements. You, Jessica Fletcher, Owner/Administrator, assisted with today’s visit. Farran Rhyne, Child Care Consultant, accompanied me on the visit until 2pm. A checklist was used to note the requirements I monitored today. Your program currently operates with a three (3) star license issued January 8, 2024. The permit restrictions listed on the license include daytime care only and meets enhanced space. The Secretary of State website was checked on June 19, 2024, and your business, F&E Services LLC., was active and in good standing. If any changes to the corporation need to be made or you decide to sell your business, then you must notify me, your consultant, at least thirty days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location, or inherited. The last sanitation inspection was conducted on May 29, 2024. A “superior” classification was issued with six (6) demerits noted on the grade card. The last fire inspection was conducted on May 14, 2024. The facility was approved for day time care only. The last fire drill was conducted on May 21, 2024. The last emergency drill was conducted on March 15, 2024. The last playground inspection was conducted on June 4, 2024. Staff and children’s files were reviewed during the visit. The following violations were observed/documented during today’s visit: Violation Number Comment Rule 501 Meals/snacks did not comply with the Meal Patterns for Children in Child Care Programs. On June 19, 2024, children were not served a meat or meat alternate for lunch. Children were observed eating spaghetti noodles, traditional spaghetti sauce, broccoli, mashed potatoes, bread, and milk during the visit. 10A NCAC 09 .0901(a) 853 Incident logs were not completed and maintained as required. Two incident reports on file that were reviewed, were not documented on an incident log. The facility did not have an incident log on file for review. .0802(g)(1-6) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. One staff with a hire date of October 9, 2023, did not have documentation of receiving sixteen hours of orientation within the first six weeks. .1101(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. The certificate was received from National CPR Foundation. Four staff had a First Aid training certification on file that was not from an approved training organization. The hire dates for the four staff were July 10, 2023, March 2, 2020, October 9, 2023, and October 23, 2023. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Verification of staff completion of CPR training from an approved training organization was not in the staff file. The certificate was received from National CPR Foundation. Four staff had a CPR training certification on file that was not from an approved training organization. The hire dates for the four staff were July 10, 2023, March 2, 2020, October 9, 2023, and October 23, 2023. .1102(d) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The most recent lockdown drill was conducted on March 15, 2024. .0604(u);.0302(d)(8) 1867 The depth of the loose surfacing was not based on critical height of the equipment. The surfacing around the stationary spring see saw on playground #3 measured less than one inch. The critical height of the spring see saw, was 20 inches. .0605(k)(1-4) 1921 Staff working in part-time, full-day or track out school age care programs required to complete BSAC training, did not complete it within three months of employment. The owner was employed on July 7, 2023, and had a BSAC training certificate on file dated December 29, 2023. .2510(j) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before July 3, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Jennifer Roberts, Child Care Consultant PO Box 426 Sherrills Ford, NC 28673 jennifer.roberts@dhhs.nc.gov. If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Prior to today's visit, your program maintained a compliance history of 85%. Please note any violations cited during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Technical assistance was provided on the following: Incident Logs Incident reports were on file but were not logged on an incident report log. I suggested you print a copy of the incident log posted on DCDEE’s website to document incident reports as incidents occur. First Aid and CPR I suggested that you use the staff file checklist as a guide so that required training courses are completed and on file within the required timeframes. Staff must receive First Aid training within ninety (90) days of hire. First Aid training must be received from an approved trainer. A. Hammonds did not receive First Aid training until January 24, 2024, and was employed on July 10, 2023. The training for four staff was received from the National CPR Foundation, which is not an approved trainer. I suggested that you use the staff file checklist as a guide so that the required training courses are completed and on file within the required timeframes. Staff must receive CPR training within ninety (90) days of hire. A. Hammonds did not receive CPR training until January 24, 2024, and was employed on July 10, 2023. The training for four staff was received from the National CPR Foundation, which is not an approved trainer. Emergency Drills Shelter-in-Place or a lockdown drill must be completed every three months. I suggested that you place a reminder on your calendar to alert you to complete an emergency drill within three months of the most recent emergency drill. The most recent drill was conducted on March 15, 2024. Menus We discussed that children must be served the required components for meals. I suggested that you review all menus and list the ingredients instead of the recipe. Spaghetti must contain a meat or meat alternate must be served. I suggested that review the Meal Patterns for Children in Child Care. Staff Orientation Staff must receive at least sixteen hours of orientation. Six hours of orientation must be received within the first two weeks and sixteen hours within the first six weeks of employment. I suggested that you use the orientation documentation form on DCDEE’s website to document when orientation is completed with new staff. BSAC BSAC must be completed within three months of employment when caring for children that are school age. I suggested that you use the Staff File Checklist as a guide for time sensitive requirements. Surfacing Stationary equipment over eighteen inches must have the required surfacing based on the critical height of the equipment. I suggested that you fluff the mulch that is currently on playground #3. Consultation: We discussed the requirements for updating the facility’s Emergency Preparedness and Response Plan prior to January 17, 2025. Once the plan is updated in the Emergency Management Portal, save the plan, and print page one and place in the EPR notebook. Conduct a review of the updated EPR Plan with all staff and document the review and place on file. We discussed the lead paint and asbestos requirements and testing. You will need to complete the survey for lead paint and asbestos testing prior to November 2024. Stay up to date with the Division of Child Development and Early Education by visiting www.ncchildcare.ncdhhs.gov. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the "What's New" tab for important updates impacting child care in North Carolina. Thank you for your time today. If you have any questions about today’s visit, please contact me or my supervisor, Tammy McGalliard, tammy.mcgalliard@dhhs.nc.gov. If I can be of further assistance, you may contact me at 828-782-0945. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

G.S. 110-90 · Violation

Name of Operation: BOLIN'S DAYCARE CENTER Facility ID: 23000506 Consultant: JENNIFER H ROBERTS Operation Type: Center Case Number: Visit Date: 6/19/2024 Number Present: 57 Completed Date: 6/19/2024 Age: From 0 To 10 Total Minutes: 472 Time In: 10:12 AM Time Out: 06:04 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced annual compliance visit was to monitor your compliance with all applicable child care requirements, including health and safety requirements. You, Jessica Fletcher, Owner/Administrator, assisted with today’s visit. Farran Rhyne, Child Care Consultant, accompanied me on the visit until 2pm. A checklist was used to note the requirements I monitored today. Your program currently operates with a three (3) star license issued January 8, 2024. The permit restrictions listed on the license include daytime care only and meets enhanced space. The Secretary of State website was checked on June 19, 2024, and your business, F&E Services LLC., was active and in good standing. If any changes to the corporation need to be made or you decide to sell your business, then you must notify me, your consultant, at least thirty days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location, or inherited. The last sanitation inspection was conducted on May 29, 2024. A “superior” classification was issued with six (6) demerits noted on the grade card. The last fire inspection was conducted on May 14, 2024. The facility was approved for day time care only. The last fire drill was conducted on May 21, 2024. The last emergency drill was conducted on March 15, 2024. The last playground inspection was conducted on June 4, 2024. Staff and children’s files were reviewed during the visit. The following violations were observed/documented during today’s visit: Violation Number Comment Rule 501 Meals/snacks did not comply with the Meal Patterns for Children in Child Care Programs. On June 19, 2024, children were not served a meat or meat alternate for lunch. Children were observed eating spaghetti noodles, traditional spaghetti sauce, broccoli, mashed potatoes, bread, and milk during the visit. 10A NCAC 09 .0901(a) 853 Incident logs were not completed and maintained as required. Two incident reports on file that were reviewed, were not documented on an incident log. The facility did not have an incident log on file for review. .0802(g)(1-6) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. One staff with a hire date of October 9, 2023, did not have documentation of receiving sixteen hours of orientation within the first six weeks. .1101(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. The certificate was received from National CPR Foundation. Four staff had a First Aid training certification on file that was not from an approved training organization. The hire dates for the four staff were July 10, 2023, March 2, 2020, October 9, 2023, and October 23, 2023. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Verification of staff completion of CPR training from an approved training organization was not in the staff file. The certificate was received from National CPR Foundation. Four staff had a CPR training certification on file that was not from an approved training organization. The hire dates for the four staff were July 10, 2023, March 2, 2020, October 9, 2023, and October 23, 2023. .1102(d) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The most recent lockdown drill was conducted on March 15, 2024. .0604(u);.0302(d)(8) 1867 The depth of the loose surfacing was not based on critical height of the equipment. The surfacing around the stationary spring see saw on playground #3 measured less than one inch. The critical height of the spring see saw, was 20 inches. .0605(k)(1-4) 1921 Staff working in part-time, full-day or track out school age care programs required to complete BSAC training, did not complete it within three months of employment. The owner was employed on July 7, 2023, and had a BSAC training certificate on file dated December 29, 2023. .2510(j) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before July 3, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Jennifer Roberts, Child Care Consultant PO Box 426 Sherrills Ford, NC 28673 jennifer.roberts@dhhs.nc.gov. If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Prior to today's visit, your program maintained a compliance history of 85%. Please note any violations cited during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Technical assistance was provided on the following: Incident Logs Incident reports were on file but were not logged on an incident report log. I suggested you print a copy of the incident log posted on DCDEE’s website to document incident reports as incidents occur. First Aid and CPR I suggested that you use the staff file checklist as a guide so that required training courses are completed and on file within the required timeframes. Staff must receive First Aid training within ninety (90) days of hire. First Aid training must be received from an approved trainer. A. Hammonds did not receive First Aid training until January 24, 2024, and was employed on July 10, 2023. The training for four staff was received from the National CPR Foundation, which is not an approved trainer. I suggested that you use the staff file checklist as a guide so that the required training courses are completed and on file within the required timeframes. Staff must receive CPR training within ninety (90) days of hire. A. Hammonds did not receive CPR training until January 24, 2024, and was employed on July 10, 2023. The training for four staff was received from the National CPR Foundation, which is not an approved trainer. Emergency Drills Shelter-in-Place or a lockdown drill must be completed every three months. I suggested that you place a reminder on your calendar to alert you to complete an emergency drill within three months of the most recent emergency drill. The most recent drill was conducted on March 15, 2024. Menus We discussed that children must be served the required components for meals. I suggested that you review all menus and list the ingredients instead of the recipe. Spaghetti must contain a meat or meat alternate must be served. I suggested that review the Meal Patterns for Children in Child Care. Staff Orientation Staff must receive at least sixteen hours of orientation. Six hours of orientation must be received within the first two weeks and sixteen hours within the first six weeks of employment. I suggested that you use the orientation documentation form on DCDEE’s website to document when orientation is completed with new staff. BSAC BSAC must be completed within three months of employment when caring for children that are school age. I suggested that you use the Staff File Checklist as a guide for time sensitive requirements. Surfacing Stationary equipment over eighteen inches must have the required surfacing based on the critical height of the equipment. I suggested that you fluff the mulch that is currently on playground #3. Consultation: We discussed the requirements for updating the facility’s Emergency Preparedness and Response Plan prior to January 17, 2025. Once the plan is updated in the Emergency Management Portal, save the plan, and print page one and place in the EPR notebook. Conduct a review of the updated EPR Plan with all staff and document the review and place on file. We discussed the lead paint and asbestos requirements and testing. You will need to complete the survey for lead paint and asbestos testing prior to November 2024. Stay up to date with the Division of Child Development and Early Education by visiting www.ncchildcare.ncdhhs.gov. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the "What's New" tab for important updates impacting child care in North Carolina. Thank you for your time today. If you have any questions about today’s visit, please contact me or my supervisor, Tammy McGalliard, tammy.mcgalliard@dhhs.nc.gov. If I can be of further assistance, you may contact me at 828-782-0945. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: BOLIN'S DAYCARE CENTER Facility ID: 23000506 Consultant: JENNIFER H ROBERTS Operation Type: Center Case Number: Visit Date: 6/19/2024 Number Present: 57 Completed Date: 6/19/2024 Age: From 0 To 10 Total Minutes: 472 Time In: 10:12 AM Time Out: 06:04 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced annual compliance visit was to monitor your compliance with all applicable child care requirements, including health and safety requirements. You, Jessica Fletcher, Owner/Administrator, assisted with today’s visit. Farran Rhyne, Child Care Consultant, accompanied me on the visit until 2pm. A checklist was used to note the requirements I monitored today. Your program currently operates with a three (3) star license issued January 8, 2024. The permit restrictions listed on the license include daytime care only and meets enhanced space. The Secretary of State website was checked on June 19, 2024, and your business, F&E Services LLC., was active and in good standing. If any changes to the corporation need to be made or you decide to sell your business, then you must notify me, your consultant, at least thirty days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location, or inherited. The last sanitation inspection was conducted on May 29, 2024. A “superior” classification was issued with six (6) demerits noted on the grade card. The last fire inspection was conducted on May 14, 2024. The facility was approved for day time care only. The last fire drill was conducted on May 21, 2024. The last emergency drill was conducted on March 15, 2024. The last playground inspection was conducted on June 4, 2024. Staff and children’s files were reviewed during the visit. The following violations were observed/documented during today’s visit: Violation Number Comment Rule 501 Meals/snacks did not comply with the Meal Patterns for Children in Child Care Programs. On June 19, 2024, children were not served a meat or meat alternate for lunch. Children were observed eating spaghetti noodles, traditional spaghetti sauce, broccoli, mashed potatoes, bread, and milk during the visit. 10A NCAC 09 .0901(a) 853 Incident logs were not completed and maintained as required. Two incident reports on file that were reviewed, were not documented on an incident log. The facility did not have an incident log on file for review. .0802(g)(1-6) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. One staff with a hire date of October 9, 2023, did not have documentation of receiving sixteen hours of orientation within the first six weeks. .1101(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. The certificate was received from National CPR Foundation. Four staff had a First Aid training certification on file that was not from an approved training organization. The hire dates for the four staff were July 10, 2023, March 2, 2020, October 9, 2023, and October 23, 2023. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Verification of staff completion of CPR training from an approved training organization was not in the staff file. The certificate was received from National CPR Foundation. Four staff had a CPR training certification on file that was not from an approved training organization. The hire dates for the four staff were July 10, 2023, March 2, 2020, October 9, 2023, and October 23, 2023. .1102(d) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The most recent lockdown drill was conducted on March 15, 2024. .0604(u);.0302(d)(8) 1867 The depth of the loose surfacing was not based on critical height of the equipment. The surfacing around the stationary spring see saw on playground #3 measured less than one inch. The critical height of the spring see saw, was 20 inches. .0605(k)(1-4) 1921 Staff working in part-time, full-day or track out school age care programs required to complete BSAC training, did not complete it within three months of employment. The owner was employed on July 7, 2023, and had a BSAC training certificate on file dated December 29, 2023. .2510(j) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before July 3, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Jennifer Roberts, Child Care Consultant PO Box 426 Sherrills Ford, NC 28673 jennifer.roberts@dhhs.nc.gov. If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Prior to today's visit, your program maintained a compliance history of 85%. Please note any violations cited during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Technical assistance was provided on the following: Incident Logs Incident reports were on file but were not logged on an incident report log. I suggested you print a copy of the incident log posted on DCDEE’s website to document incident reports as incidents occur. First Aid and CPR I suggested that you use the staff file checklist as a guide so that required training courses are completed and on file within the required timeframes. Staff must receive First Aid training within ninety (90) days of hire. First Aid training must be received from an approved trainer. A. Hammonds did not receive First Aid training until January 24, 2024, and was employed on July 10, 2023. The training for four staff was received from the National CPR Foundation, which is not an approved trainer. I suggested that you use the staff file checklist as a guide so that the required training courses are completed and on file within the required timeframes. Staff must receive CPR training within ninety (90) days of hire. A. Hammonds did not receive CPR training until January 24, 2024, and was employed on July 10, 2023. The training for four staff was received from the National CPR Foundation, which is not an approved trainer. Emergency Drills Shelter-in-Place or a lockdown drill must be completed every three months. I suggested that you place a reminder on your calendar to alert you to complete an emergency drill within three months of the most recent emergency drill. The most recent drill was conducted on March 15, 2024. Menus We discussed that children must be served the required components for meals. I suggested that you review all menus and list the ingredients instead of the recipe. Spaghetti must contain a meat or meat alternate must be served. I suggested that review the Meal Patterns for Children in Child Care. Staff Orientation Staff must receive at least sixteen hours of orientation. Six hours of orientation must be received within the first two weeks and sixteen hours within the first six weeks of employment. I suggested that you use the orientation documentation form on DCDEE’s website to document when orientation is completed with new staff. BSAC BSAC must be completed within three months of employment when caring for children that are school age. I suggested that you use the Staff File Checklist as a guide for time sensitive requirements. Surfacing Stationary equipment over eighteen inches must have the required surfacing based on the critical height of the equipment. I suggested that you fluff the mulch that is currently on playground #3. Consultation: We discussed the requirements for updating the facility’s Emergency Preparedness and Response Plan prior to January 17, 2025. Once the plan is updated in the Emergency Management Portal, save the plan, and print page one and place in the EPR notebook. Conduct a review of the updated EPR Plan with all staff and document the review and place on file. We discussed the lead paint and asbestos requirements and testing. You will need to complete the survey for lead paint and asbestos testing prior to November 2024. Stay up to date with the Division of Child Development and Early Education by visiting www.ncchildcare.ncdhhs.gov. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the "What's New" tab for important updates impacting child care in North Carolina. Thank you for your time today. If you have any questions about today’s visit, please contact me or my supervisor, Tammy McGalliard, tammy.mcgalliard@dhhs.nc.gov. If I can be of further assistance, you may contact me at 828-782-0945. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0901 · Violation

Name of Operation: BOLIN'S DAYCARE CENTER Facility ID: 23000506 Consultant: JENNIFER H ROBERTS Operation Type: Center Case Number: Visit Date: 11/28/2023 Number Present: 56 Completed Date: 11/28/2023 Age: From 1 To 5 Total Minutes: 283 Time In: 10:42 AM Time Out: 03:25 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's unannounced visit has been to monitor your compliance with all applicable child care requirements during the third temporary time period visit. You, Jessica Fletcher, owner, assisted me with the visit. The Secretary of State website was checked on November 28, 2023, and your business F&E Services LLC, is still active and in good standing. If any changes to the corporation need to be made or you decide to sell your business, then you must notify me, your consultant, at least thirty days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location, or inherited. Currently this center operates with a temporary license issued on July 7, 2023, with the following restrictions: Daytime care only. The last monthly fire drill was completed on November 13, 2023, at 9:45 am. The last monthly playground inspection was completed on November 7, 2023. The last sanitation inspection was completed on August 8, 2023, and you received a superior classification and two (2) demerits. One new staff file was reviewed. The menu for the week of November 27, 2023, through December 1, 2023, was posted and did not comply with the Meal Patterns for Children in Child Care Programs. We discussed which meals and snacks were missing components. You have requested to assume the star rating of the previous owner due to the hold harmless option. I discussed with you that your facility will be in cohort 1, and your rated license reassessment year will begin July 1, 2024. I have received the approved building, fire, and sanitation inspections. As discussed, you will need to add additional information to your operational and personnel policies and resubmit your policies to me no later than December 1, 2023, for approval. This must be completed prior to the issuance of your rated license. The following violations were observed during the visit. Violation Number Comment Rule 501 Meals/snacks did not comply with the Meal Patterns for Children in Child Care Programs. The menu listed a Pop Tart and water for morning snack on Monday, November 27, 2023, pancakes and water for morning snack on Tuesday, November 28, 2023, cinnamon toast and water for morning snack on Wednesday, November 29, 2023, French toast and water for morning snack on Friday, December 1, 2023, and hot dogs, French fries, cookie and milk for lunch on Friday, December 1, 2023. 10A NCAC 09 .0901(a) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space #4, one plastic bag containing decorations was stored on top of the counter in the unlocked bathroom and accessible to five toddlers, one year of age. One package of baby wipes stored in the plastic wrapper containing multiple warnings, and one opened package of paper plates stored in the plastic wrapper, was observed under the unlocked diaper changing table in space #4 and accessible to five toddlers, one year of age. In space #5, a clear plastic tub containing plastic grocery bags was stored under the unlocked diaper changing table and accessible to twelve children, two years of age. .0604(q) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. J. Putman, lead teacher in the space caring for children two and three years of age, had a hire date of October 2, 2023, and a signed acknowledgement of reviewing the Prevention of Shaken Baby Syndrome and Abusive Head Trauma Policy dated October 12, 2023. .0608(d)(1-4) 9995 A violation was found for which there is no item number. Per sanitation requirement 15A NCAC 18A .2817 TOILETS (a) In child care centers, toilet tissue paper shall be provided in each toilet room and stored in a clean, dry place. The toilet room shall include or be adjacent to a handwash lavatory. Storage in toilet rooms shall be limited to toileting and diapering supplies. All toilet fixtures shall be kept clean and in good repair. Toilet fixtures shall be child-sized, adult-sized toilets that are adapted to accommodate children, or potty chairs. In space #4, a blue plastic tub containing Christmas decorations was stored on the counter in the bathroom. Technical assistance was provided on the following: Item #858 Plastic bags and items stored in plastic wrappers must be stored at least five feet from the floor surface when children under three years of age are enrolled in the space. This includes paper plates stored in the plastic wrapper, plastic bags, and baby wipes in the plastic wrapper. I suggested that staff caring for children under three years of age conduct daily safety checks to ensure that all items stored in plastic wrappers, or plastic bags are stored appropriately. Cabinets with “baby locks” are not approved locks for storage of plastic materials when stored less than five feet from floor surface. Item #501 Meals and snacks must comply with the Meal Patterns for Children in Child Care Programs. The menu posted listed Pop Tart and water for morning snack on Monday, pancakes, and water for morning snack on Tuesday, cinnamon toast, and water for morning snack on Wednesday, French toast, and water for morning snack on Friday, and hot dogs, French fries, cookie, and milk for lunch on Friday. We discussed that menus need to include the required components for each meal or snack. Snacks must have two different components, an example would be whole wheat saltine crackers, and cheese, or celery sticks, and Triscuits, or yogurt and strawberries. Meals must include fluid milk, grain, meat or meat alternate, one vegetable and one fruit or two vegetables, and a grain. You may want to visit the following website for a copy of the Meal Patterns for Children in Child Care Programs https://www.fns.usda.gov/cacfp/meals-and-snacks. Item #1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. Prior to staff caring for children under five years of age, staff must review and sign an acknowledgement statement and place the statement on file for review. I suggested that you review the policy during orientation and prior to the staff caring for children under five years of age. Item #9995 15A NCAC 18A .2817 TOILETS (a) In child care centers, toilet tissue paper shall be provided in each toilet room and stored in a clean, dry place. The toilet room shall include or be adjacent to a handwash lavatory. Storage in toilet rooms shall be limited to toileting and diapering supplies. All toilet fixtures shall be kept clean and in good repair. Toilet fixtures shall be child-sized, adult-sized toilets that are adapted to accommodate children, or potty chairs. We discussed not storing items or placing items in the bathroom that are not toileting or diapering supplies. You corrected this violation by removing the tub of decorations from space #4 and placing the tub of decorations in the staff resource/break room. Consultation was provided on the following. We reviewed and discussed requirements for enhanced ratios and enhanced space. Since you have chosen to meet the requirements of the previous owner’s license, you will meet enhanced space. You must maintain compliance with enhanced space, or a violation will be cited once the rated license is issued. Based on today's review you have the following points: Program Standards - 2 points Staff Education – 4 Points Quality Point - 1 point for using an approved curriculum. You currently use The Creative Curriculum for Preschool. For a total of seven points for a three-star rated license. Reminders: You have completed the EPR training and must complete the plan within four months of completing the training. Once you have completed the EPR Plan, you must complete emergency drills every three months. The rated license will be mailed to you from our Raleigh office. You must complete your annual fire inspection prior to September 25, 2024. Mail the original completed and approved fire inspection form to your child care consultant within one week after it is completed. Call your licensing consultant with any questions you may have. You can obtain the annual fire inspection form and Staff and Training Worksheet form under the provider tab, then provider documents and forms tab at www.ncchildcare.ncdhhs.gov. Before your annual compliance visit is due, please complete the Staff and Training Worksheet form. Your annual compliance visit will be conducted prior to July 7, 2024. All staff must have completed the required applicable Health and Safety Training and/or On-Going Training requirements and have documentation on file for review prior to July 7, 2024. Health and Safety Training must be completed within one year of employment for new staff and every five years for staff that have already completed the training. Your compliance history prior to today’s visit was 79%. Any observed violations cited during visits will negatively affect the center's Compliance History Score. Your program must maintain a compliance score of at least 75% as required by G.S. 110-90 (4)(c). Your temporary license will end after January 7, 2024. Stay updated with changes and new rule updates by visiting the DCDEE website at: https://ncchildcare.ncdhhs.gov COVID-19 Resources Visit yourspotyourshot.nc.gov for up-to-date information. Hotline 1-877-490-6642 Compliance Letter: You must correct the violations found during today's visit immediately. Please send me a letter verifying compliance by December 12, 2023. Please include in that letter each violation number and how you corrected each violation and what plan will be implemented to prevent these violations from occurring again. Please sign the letter, include your facility name, ID number, visit date and send the letter to my email address Jennifer.roberts@dhhs.nc.gov or mail to: Jennifer Roberts PO Box 426 Sherrills Ford, NC 28673 Failure to correct the violations and send the written statement by the due date listed above will result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you state in your corrective action plan letter that corrections have been made when they have not, it will be considered falsification of information. SECTION .2200 - ADMINISTRATIVE ACTIONS AND CIVIL PENALTIES 10A NCAC 09 .2201 ADMINISTRATIVE actions GENERAL PROVISIONS Upon a finding that a child care facility operator has violated any provision of G.S. 110, Article 7, the rules of this Chapter, or 10A NCAC 10, the Secretary or his or her designee may order one or more administrative actions. Thank you for your time and assistance today. You can reach me at 828-782-0945, Jennifer.roberts@dhhs.nc.gov or at PO Box 426, Sherrills Ford, NC 28673 or my supervisor, Tammy McGalliard at tammy.mcgalliard@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .2201 · Violation

Name of Operation: BOLIN'S DAYCARE CENTER Facility ID: 23000506 Consultant: JENNIFER H ROBERTS Operation Type: Center Case Number: Visit Date: 11/28/2023 Number Present: 56 Completed Date: 11/28/2023 Age: From 1 To 5 Total Minutes: 283 Time In: 10:42 AM Time Out: 03:25 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's unannounced visit has been to monitor your compliance with all applicable child care requirements during the third temporary time period visit. You, Jessica Fletcher, owner, assisted me with the visit. The Secretary of State website was checked on November 28, 2023, and your business F&E Services LLC, is still active and in good standing. If any changes to the corporation need to be made or you decide to sell your business, then you must notify me, your consultant, at least thirty days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location, or inherited. Currently this center operates with a temporary license issued on July 7, 2023, with the following restrictions: Daytime care only. The last monthly fire drill was completed on November 13, 2023, at 9:45 am. The last monthly playground inspection was completed on November 7, 2023. The last sanitation inspection was completed on August 8, 2023, and you received a superior classification and two (2) demerits. One new staff file was reviewed. The menu for the week of November 27, 2023, through December 1, 2023, was posted and did not comply with the Meal Patterns for Children in Child Care Programs. We discussed which meals and snacks were missing components. You have requested to assume the star rating of the previous owner due to the hold harmless option. I discussed with you that your facility will be in cohort 1, and your rated license reassessment year will begin July 1, 2024. I have received the approved building, fire, and sanitation inspections. As discussed, you will need to add additional information to your operational and personnel policies and resubmit your policies to me no later than December 1, 2023, for approval. This must be completed prior to the issuance of your rated license. The following violations were observed during the visit. Violation Number Comment Rule 501 Meals/snacks did not comply with the Meal Patterns for Children in Child Care Programs. The menu listed a Pop Tart and water for morning snack on Monday, November 27, 2023, pancakes and water for morning snack on Tuesday, November 28, 2023, cinnamon toast and water for morning snack on Wednesday, November 29, 2023, French toast and water for morning snack on Friday, December 1, 2023, and hot dogs, French fries, cookie and milk for lunch on Friday, December 1, 2023. 10A NCAC 09 .0901(a) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space #4, one plastic bag containing decorations was stored on top of the counter in the unlocked bathroom and accessible to five toddlers, one year of age. One package of baby wipes stored in the plastic wrapper containing multiple warnings, and one opened package of paper plates stored in the plastic wrapper, was observed under the unlocked diaper changing table in space #4 and accessible to five toddlers, one year of age. In space #5, a clear plastic tub containing plastic grocery bags was stored under the unlocked diaper changing table and accessible to twelve children, two years of age. .0604(q) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. J. Putman, lead teacher in the space caring for children two and three years of age, had a hire date of October 2, 2023, and a signed acknowledgement of reviewing the Prevention of Shaken Baby Syndrome and Abusive Head Trauma Policy dated October 12, 2023. .0608(d)(1-4) 9995 A violation was found for which there is no item number. Per sanitation requirement 15A NCAC 18A .2817 TOILETS (a) In child care centers, toilet tissue paper shall be provided in each toilet room and stored in a clean, dry place. The toilet room shall include or be adjacent to a handwash lavatory. Storage in toilet rooms shall be limited to toileting and diapering supplies. All toilet fixtures shall be kept clean and in good repair. Toilet fixtures shall be child-sized, adult-sized toilets that are adapted to accommodate children, or potty chairs. In space #4, a blue plastic tub containing Christmas decorations was stored on the counter in the bathroom. Technical assistance was provided on the following: Item #858 Plastic bags and items stored in plastic wrappers must be stored at least five feet from the floor surface when children under three years of age are enrolled in the space. This includes paper plates stored in the plastic wrapper, plastic bags, and baby wipes in the plastic wrapper. I suggested that staff caring for children under three years of age conduct daily safety checks to ensure that all items stored in plastic wrappers, or plastic bags are stored appropriately. Cabinets with “baby locks” are not approved locks for storage of plastic materials when stored less than five feet from floor surface. Item #501 Meals and snacks must comply with the Meal Patterns for Children in Child Care Programs. The menu posted listed Pop Tart and water for morning snack on Monday, pancakes, and water for morning snack on Tuesday, cinnamon toast, and water for morning snack on Wednesday, French toast, and water for morning snack on Friday, and hot dogs, French fries, cookie, and milk for lunch on Friday. We discussed that menus need to include the required components for each meal or snack. Snacks must have two different components, an example would be whole wheat saltine crackers, and cheese, or celery sticks, and Triscuits, or yogurt and strawberries. Meals must include fluid milk, grain, meat or meat alternate, one vegetable and one fruit or two vegetables, and a grain. You may want to visit the following website for a copy of the Meal Patterns for Children in Child Care Programs https://www.fns.usda.gov/cacfp/meals-and-snacks. Item #1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. Prior to staff caring for children under five years of age, staff must review and sign an acknowledgement statement and place the statement on file for review. I suggested that you review the policy during orientation and prior to the staff caring for children under five years of age. Item #9995 15A NCAC 18A .2817 TOILETS (a) In child care centers, toilet tissue paper shall be provided in each toilet room and stored in a clean, dry place. The toilet room shall include or be adjacent to a handwash lavatory. Storage in toilet rooms shall be limited to toileting and diapering supplies. All toilet fixtures shall be kept clean and in good repair. Toilet fixtures shall be child-sized, adult-sized toilets that are adapted to accommodate children, or potty chairs. We discussed not storing items or placing items in the bathroom that are not toileting or diapering supplies. You corrected this violation by removing the tub of decorations from space #4 and placing the tub of decorations in the staff resource/break room. Consultation was provided on the following. We reviewed and discussed requirements for enhanced ratios and enhanced space. Since you have chosen to meet the requirements of the previous owner’s license, you will meet enhanced space. You must maintain compliance with enhanced space, or a violation will be cited once the rated license is issued. Based on today's review you have the following points: Program Standards - 2 points Staff Education – 4 Points Quality Point - 1 point for using an approved curriculum. You currently use The Creative Curriculum for Preschool. For a total of seven points for a three-star rated license. Reminders: You have completed the EPR training and must complete the plan within four months of completing the training. Once you have completed the EPR Plan, you must complete emergency drills every three months. The rated license will be mailed to you from our Raleigh office. You must complete your annual fire inspection prior to September 25, 2024. Mail the original completed and approved fire inspection form to your child care consultant within one week after it is completed. Call your licensing consultant with any questions you may have. You can obtain the annual fire inspection form and Staff and Training Worksheet form under the provider tab, then provider documents and forms tab at www.ncchildcare.ncdhhs.gov. Before your annual compliance visit is due, please complete the Staff and Training Worksheet form. Your annual compliance visit will be conducted prior to July 7, 2024. All staff must have completed the required applicable Health and Safety Training and/or On-Going Training requirements and have documentation on file for review prior to July 7, 2024. Health and Safety Training must be completed within one year of employment for new staff and every five years for staff that have already completed the training. Your compliance history prior to today’s visit was 79%. Any observed violations cited during visits will negatively affect the center's Compliance History Score. Your program must maintain a compliance score of at least 75% as required by G.S. 110-90 (4)(c). Your temporary license will end after January 7, 2024. Stay updated with changes and new rule updates by visiting the DCDEE website at: https://ncchildcare.ncdhhs.gov COVID-19 Resources Visit yourspotyourshot.nc.gov for up-to-date information. Hotline 1-877-490-6642 Compliance Letter: You must correct the violations found during today's visit immediately. Please send me a letter verifying compliance by December 12, 2023. Please include in that letter each violation number and how you corrected each violation and what plan will be implemented to prevent these violations from occurring again. Please sign the letter, include your facility name, ID number, visit date and send the letter to my email address Jennifer.roberts@dhhs.nc.gov or mail to: Jennifer Roberts PO Box 426 Sherrills Ford, NC 28673 Failure to correct the violations and send the written statement by the due date listed above will result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you state in your corrective action plan letter that corrections have been made when they have not, it will be considered falsification of information. SECTION .2200 - ADMINISTRATIVE ACTIONS AND CIVIL PENALTIES 10A NCAC 09 .2201 ADMINISTRATIVE actions GENERAL PROVISIONS Upon a finding that a child care facility operator has violated any provision of G.S. 110, Article 7, the rules of this Chapter, or 10A NCAC 10, the Secretary or his or her designee may order one or more administrative actions. Thank you for your time and assistance today. You can reach me at 828-782-0945, Jennifer.roberts@dhhs.nc.gov or at PO Box 426, Sherrills Ford, NC 28673 or my supervisor, Tammy McGalliard at tammy.mcgalliard@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: BOLIN'S DAYCARE CENTER Facility ID: 23000506 Consultant: JENNIFER H ROBERTS Operation Type: Center Case Number: Visit Date: 11/28/2023 Number Present: 56 Completed Date: 11/28/2023 Age: From 1 To 5 Total Minutes: 283 Time In: 10:42 AM Time Out: 03:25 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's unannounced visit has been to monitor your compliance with all applicable child care requirements during the third temporary time period visit. You, Jessica Fletcher, owner, assisted me with the visit. The Secretary of State website was checked on November 28, 2023, and your business F&E Services LLC, is still active and in good standing. If any changes to the corporation need to be made or you decide to sell your business, then you must notify me, your consultant, at least thirty days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location, or inherited. Currently this center operates with a temporary license issued on July 7, 2023, with the following restrictions: Daytime care only. The last monthly fire drill was completed on November 13, 2023, at 9:45 am. The last monthly playground inspection was completed on November 7, 2023. The last sanitation inspection was completed on August 8, 2023, and you received a superior classification and two (2) demerits. One new staff file was reviewed. The menu for the week of November 27, 2023, through December 1, 2023, was posted and did not comply with the Meal Patterns for Children in Child Care Programs. We discussed which meals and snacks were missing components. You have requested to assume the star rating of the previous owner due to the hold harmless option. I discussed with you that your facility will be in cohort 1, and your rated license reassessment year will begin July 1, 2024. I have received the approved building, fire, and sanitation inspections. As discussed, you will need to add additional information to your operational and personnel policies and resubmit your policies to me no later than December 1, 2023, for approval. This must be completed prior to the issuance of your rated license. The following violations were observed during the visit. Violation Number Comment Rule 501 Meals/snacks did not comply with the Meal Patterns for Children in Child Care Programs. The menu listed a Pop Tart and water for morning snack on Monday, November 27, 2023, pancakes and water for morning snack on Tuesday, November 28, 2023, cinnamon toast and water for morning snack on Wednesday, November 29, 2023, French toast and water for morning snack on Friday, December 1, 2023, and hot dogs, French fries, cookie and milk for lunch on Friday, December 1, 2023. 10A NCAC 09 .0901(a) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space #4, one plastic bag containing decorations was stored on top of the counter in the unlocked bathroom and accessible to five toddlers, one year of age. One package of baby wipes stored in the plastic wrapper containing multiple warnings, and one opened package of paper plates stored in the plastic wrapper, was observed under the unlocked diaper changing table in space #4 and accessible to five toddlers, one year of age. In space #5, a clear plastic tub containing plastic grocery bags was stored under the unlocked diaper changing table and accessible to twelve children, two years of age. .0604(q) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. J. Putman, lead teacher in the space caring for children two and three years of age, had a hire date of October 2, 2023, and a signed acknowledgement of reviewing the Prevention of Shaken Baby Syndrome and Abusive Head Trauma Policy dated October 12, 2023. .0608(d)(1-4) 9995 A violation was found for which there is no item number. Per sanitation requirement 15A NCAC 18A .2817 TOILETS (a) In child care centers, toilet tissue paper shall be provided in each toilet room and stored in a clean, dry place. The toilet room shall include or be adjacent to a handwash lavatory. Storage in toilet rooms shall be limited to toileting and diapering supplies. All toilet fixtures shall be kept clean and in good repair. Toilet fixtures shall be child-sized, adult-sized toilets that are adapted to accommodate children, or potty chairs. In space #4, a blue plastic tub containing Christmas decorations was stored on the counter in the bathroom. Technical assistance was provided on the following: Item #858 Plastic bags and items stored in plastic wrappers must be stored at least five feet from the floor surface when children under three years of age are enrolled in the space. This includes paper plates stored in the plastic wrapper, plastic bags, and baby wipes in the plastic wrapper. I suggested that staff caring for children under three years of age conduct daily safety checks to ensure that all items stored in plastic wrappers, or plastic bags are stored appropriately. Cabinets with “baby locks” are not approved locks for storage of plastic materials when stored less than five feet from floor surface. Item #501 Meals and snacks must comply with the Meal Patterns for Children in Child Care Programs. The menu posted listed Pop Tart and water for morning snack on Monday, pancakes, and water for morning snack on Tuesday, cinnamon toast, and water for morning snack on Wednesday, French toast, and water for morning snack on Friday, and hot dogs, French fries, cookie, and milk for lunch on Friday. We discussed that menus need to include the required components for each meal or snack. Snacks must have two different components, an example would be whole wheat saltine crackers, and cheese, or celery sticks, and Triscuits, or yogurt and strawberries. Meals must include fluid milk, grain, meat or meat alternate, one vegetable and one fruit or two vegetables, and a grain. You may want to visit the following website for a copy of the Meal Patterns for Children in Child Care Programs https://www.fns.usda.gov/cacfp/meals-and-snacks. Item #1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. Prior to staff caring for children under five years of age, staff must review and sign an acknowledgement statement and place the statement on file for review. I suggested that you review the policy during orientation and prior to the staff caring for children under five years of age. Item #9995 15A NCAC 18A .2817 TOILETS (a) In child care centers, toilet tissue paper shall be provided in each toilet room and stored in a clean, dry place. The toilet room shall include or be adjacent to a handwash lavatory. Storage in toilet rooms shall be limited to toileting and diapering supplies. All toilet fixtures shall be kept clean and in good repair. Toilet fixtures shall be child-sized, adult-sized toilets that are adapted to accommodate children, or potty chairs. We discussed not storing items or placing items in the bathroom that are not toileting or diapering supplies. You corrected this violation by removing the tub of decorations from space #4 and placing the tub of decorations in the staff resource/break room. Consultation was provided on the following. We reviewed and discussed requirements for enhanced ratios and enhanced space. Since you have chosen to meet the requirements of the previous owner’s license, you will meet enhanced space. You must maintain compliance with enhanced space, or a violation will be cited once the rated license is issued. Based on today's review you have the following points: Program Standards - 2 points Staff Education – 4 Points Quality Point - 1 point for using an approved curriculum. You currently use The Creative Curriculum for Preschool. For a total of seven points for a three-star rated license. Reminders: You have completed the EPR training and must complete the plan within four months of completing the training. Once you have completed the EPR Plan, you must complete emergency drills every three months. The rated license will be mailed to you from our Raleigh office. You must complete your annual fire inspection prior to September 25, 2024. Mail the original completed and approved fire inspection form to your child care consultant within one week after it is completed. Call your licensing consultant with any questions you may have. You can obtain the annual fire inspection form and Staff and Training Worksheet form under the provider tab, then provider documents and forms tab at www.ncchildcare.ncdhhs.gov. Before your annual compliance visit is due, please complete the Staff and Training Worksheet form. Your annual compliance visit will be conducted prior to July 7, 2024. All staff must have completed the required applicable Health and Safety Training and/or On-Going Training requirements and have documentation on file for review prior to July 7, 2024. Health and Safety Training must be completed within one year of employment for new staff and every five years for staff that have already completed the training. Your compliance history prior to today’s visit was 79%. Any observed violations cited during visits will negatively affect the center's Compliance History Score. Your program must maintain a compliance score of at least 75% as required by G.S. 110-90 (4)(c). Your temporary license will end after January 7, 2024. Stay updated with changes and new rule updates by visiting the DCDEE website at: https://ncchildcare.ncdhhs.gov COVID-19 Resources Visit yourspotyourshot.nc.gov for up-to-date information. Hotline 1-877-490-6642 Compliance Letter: You must correct the violations found during today's visit immediately. Please send me a letter verifying compliance by December 12, 2023. Please include in that letter each violation number and how you corrected each violation and what plan will be implemented to prevent these violations from occurring again. Please sign the letter, include your facility name, ID number, visit date and send the letter to my email address Jennifer.roberts@dhhs.nc.gov or mail to: Jennifer Roberts PO Box 426 Sherrills Ford, NC 28673 Failure to correct the violations and send the written statement by the due date listed above will result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you state in your corrective action plan letter that corrections have been made when they have not, it will be considered falsification of information. SECTION .2200 - ADMINISTRATIVE ACTIONS AND CIVIL PENALTIES 10A NCAC 09 .2201 ADMINISTRATIVE actions GENERAL PROVISIONS Upon a finding that a child care facility operator has violated any provision of G.S. 110, Article 7, the rules of this Chapter, or 10A NCAC 10, the Secretary or his or her designee may order one or more administrative actions. Thank you for your time and assistance today. You can reach me at 828-782-0945, Jennifer.roberts@dhhs.nc.gov or at PO Box 426, Sherrills Ford, NC 28673 or my supervisor, Tammy McGalliard at tammy.mcgalliard@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0901 · Violation

Name of Operation: BOLIN'S DAYCARE CENTER Facility ID: 23000506 Consultant: JENNIFER H ROBERTS Operation Type: Center Case Number: Visit Date: 9/19/2023 Number Present: 53 Completed Date: 9/19/2023 Age: From 1 To 5 Total Minutes: 348 Time In: 10:34 AM Time Out: 04:22 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's unannounced visit has been to monitor your compliance with all applicable child care requirements during the second temporary time period visit. You, Jessica Fletcher, Owner, assisted me with the visit. Dinah Brown, Child Care Consultant, accompanied me on the visit. Currently this center operates with a temporary license issued on July 7, 2023, with the following restrictions: Daytime care only. The Secretary of State website was checked on September 19, 2023, and your business F & E SERVICES LLC, is still active and in good standing. If any changes to the corporation need to be made or you decide to sell your business, then you must notify your consultant at least thirty days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location, or inherited. The last monthly fire drill completed was on August 31, 2023, at 10:30 am. The last monthly playground inspection was completed on September 5, 2023. A sample of three children’s files were reviewed. Three staff files were reviewed. The menu for September 18, 2023, through September 22, 2023, was documented with an am snack, pm snack, and lunch, it listed a variety of foods, but did not comply with Meal Patterns for Children in Child Care Programs. You said that you plan to apply for the rated license and request to use the points from the previous owner’s license at the conclusion of this six-month temporary time period. I reminded you that programs with less than a three-star license will not be able to receive subsidy funding. All staff must establish a DCDEE WORKS account and have their education evaluations completed by Workforce. Documentation from Workforce on the results of the education evaluation must be on file for review for each staff member. The following violations were observed today. Violation Number Comment Rule 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. The departure time for one (1) child was not maintained on August 24, 2023. The departure time for fourteen (14) children was not maintained on August 25, 2023. The departure time for one (1) child was not maintained on August 31, 2023. The arrival time for one (1) child was not maintained on September 1, 2023. The departure time for eleven (11) children was not maintained on September 1, 2023. The departure time for seven (7) children was not maintained on September 8, 2023. The departure time for eight (8) children was not maintained on September 15, 2023. 10A NCAC 09 .0302(d)(4) 501 Meals/snacks did not comply with the Meal Patterns for Children in Child Care Programs. The menu dated September 18, 2023, listed "poptarts" and water for morning snack, corndogs, mac and cheese, baked beans, Jell-O, and milk for lunch. 10A NCAC 09 .0901(a) 852 Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. Eleven incident reports did not have a parent signature or date. .0802 (e) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. One plastic grocery bag and one pack of Pampers Baby wipes stored in the plastic wrapper were stored in the unlocked top drawer of the metal and wicker three drawer storage unit and accessible to one (1) child, two years of age enrolled in space #6. Two foam paint dabber stencils, and one foam paint brush were stored in the unlocked top drawer in the plastic storage unit in the art center. .0604(q) 860 Balloons were accessible to children. Balloons were accessible to children enrolled in space #7. The balloons were stored in a pink container on the top shelf of the unlocked brown wooden cabinet. .0604(q) 1867 The depth of the loose surfacing was not based on critical height of the equipment. The loose surfacing under the composite structure on playground #3, was less than six inches. The surfacing at the end of the slide was 1/4 inch deep. .0605(k)(1-4) 1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. The authorization for "Skin-so-Soft" that was signed by the parent and dated September 1, 2023, did not list the from date and the to date giving authorization to administer the topical oil. .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) Technical assistance was provided on the following: Item #858: Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In classrooms where children under three years of age are enrolled, plastic packaging, foam paint brushes, and small crayon pieces must be stored out of reach of children and at least five feet from ground level. I suggested that you move these items to a shelf that is at least five feet from ground level. Item #860: Balloons were stored in a plastic container in the unlocked brown storage cabinet in space #7. Balloons are prohibited for all children enrolled. You corrected this violation by throwing the container storing the “water” balloons in the trash. Item #501: Meals/snacks did not comply with the Meal Patterns for Children in Child Care Programs. The lunch menu posted for Monday, September 18, 2023, listed corndogs, mac and cheese, baked beans, Jello, and milk. The morning snack menu listed pop-tart and water. Three (3) children in space #2 were served water instead of milk for lunch. I suggested that you review child care requirements .0901(a) and click the link to ensure you are providing meals and snacks that meet the required meal patterns. Item #125: The arrival and departure times for children enrolled must be maintained at all times. I suggested that you separate the children’s names by classroom and allow staff to record the arrival and departure times to ensure accurate records are maintained. Item #1882: Medication authorization must meet the requirements in child care rule .0803(7). This includes the date the parent gives authorization for the medication to be administered. I suggested that you review all medication forms to ensure the information is completed correctly. Item #852: Incident reports must list all the information required by child care requirement .0802(e). This includes the signature of the parent, date the parent signed the report, the facility’s identification number, and the signature of the person completing the report. I suggested that you review all incident reports to ensure the incident report is being completed accurately. Complete training with staff on how to properly complete the Incident Report Form. Develop a plan for processing and reviewing these forms for accuracy and completion. Incident reports need to be logged and a copy placed in the child’s file. Item #1867: The depth of the surfacing did not meet the requirements for the critical height of the composite structure on playground #3. The critical height is less than six feet; therefore, six inches of loose surface material must be maintained. I suggested that you add additional mulch and fluff as needed to ensure the required inches of mulch is maintained. Consultation was provided on the following. • Employee purses must be stored out of reach of children or kept in locked storage. I suggested that you lock the storage closets in the classrooms. • I reminded you to add the type of juice to the menu-apple, cherry, prune, grape. Juices must be 100% fruit juice and limited to no more than 6 oz. per day. • Review children’s applications to ensure all items are answered or “n/a” is listed. Children’s applications must be updated annually. • I suggested that you review DCDEE’s website to ensure that you are using the most current forms. Reminders: The EPR Plan must be completed within four months of completing the training. You stated you had not completed the EPR training. You stated you do not provide transportation. You stated the administrator, Kelly Bolin is typically onsite Monday through Friday from 8:30 am until 2 pm. I reminded you that you will be required to have a rated license assessment completed prior to June 30, 2025. Any observed violations cited during visits will negatively affect the center's Compliance History Score. Your program must maintain a compliance score of at least 75% as required by G.S. 110-90 (4)(c). Your temporary license will end after January 7, 2024. Stay updated with changes and new rule updates by visiting the DCDEE website at. COVID-19 Resources Visit yourspotyourshot.nc.gov for up-to-date information. Hotline 1-877-490-6642 Health and Safety Training must be completed within one year of employment for new staff and every five years for staff that have already completed the training. Compliance Letter: You must correct the violations found during today's visit immediately. Please send me a letter verifying compliance by October 3, 2023. Please include in that letter each violation number and how you corrected each violation and what plan will be implemented to prevent these violations from occurring again. Please sign the letter, include your facility name, ID number, visit date and send the letter to my email address Jennifer.roberts@dhhs.nc.gov or mail to: Jennifer Roberts PO Box 426 Sherrills Ford, NC 28673 Failure to correct the violations and send the written statement by the due date listed above will result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you state in your corrective action plan letter, that corrections have been made when they have not, it will be considered falsification of information. SECTION .2200 - ADMINISTRATIVE ACTIONS AND CIVIL PENALTIES 10A NCAC 09 .2201 ADMINISTRATIVE actions GENERAL PROVISIONS Upon a finding that a child care facility operator has violated any provision of G.S. 110, Article 7, the rules of this Chapter, or 10A NCAC 10, the Secretary or his or her designee may order one or more administrative actions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: ratio. Open / not marked corrected.

10A NCAC 09 .0302 · Violation

Name of Operation: BOLIN'S DAYCARE CENTER Facility ID: 23000506 Consultant: JENNIFER H ROBERTS Operation Type: Center Case Number: Visit Date: 9/19/2023 Number Present: 53 Completed Date: 9/19/2023 Age: From 1 To 5 Total Minutes: 348 Time In: 10:34 AM Time Out: 04:22 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's unannounced visit has been to monitor your compliance with all applicable child care requirements during the second temporary time period visit. You, Jessica Fletcher, Owner, assisted me with the visit. Dinah Brown, Child Care Consultant, accompanied me on the visit. Currently this center operates with a temporary license issued on July 7, 2023, with the following restrictions: Daytime care only. The Secretary of State website was checked on September 19, 2023, and your business F & E SERVICES LLC, is still active and in good standing. If any changes to the corporation need to be made or you decide to sell your business, then you must notify your consultant at least thirty days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location, or inherited. The last monthly fire drill completed was on August 31, 2023, at 10:30 am. The last monthly playground inspection was completed on September 5, 2023. A sample of three children’s files were reviewed. Three staff files were reviewed. The menu for September 18, 2023, through September 22, 2023, was documented with an am snack, pm snack, and lunch, it listed a variety of foods, but did not comply with Meal Patterns for Children in Child Care Programs. You said that you plan to apply for the rated license and request to use the points from the previous owner’s license at the conclusion of this six-month temporary time period. I reminded you that programs with less than a three-star license will not be able to receive subsidy funding. All staff must establish a DCDEE WORKS account and have their education evaluations completed by Workforce. Documentation from Workforce on the results of the education evaluation must be on file for review for each staff member. The following violations were observed today. Violation Number Comment Rule 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. The departure time for one (1) child was not maintained on August 24, 2023. The departure time for fourteen (14) children was not maintained on August 25, 2023. The departure time for one (1) child was not maintained on August 31, 2023. The arrival time for one (1) child was not maintained on September 1, 2023. The departure time for eleven (11) children was not maintained on September 1, 2023. The departure time for seven (7) children was not maintained on September 8, 2023. The departure time for eight (8) children was not maintained on September 15, 2023. 10A NCAC 09 .0302(d)(4) 501 Meals/snacks did not comply with the Meal Patterns for Children in Child Care Programs. The menu dated September 18, 2023, listed "poptarts" and water for morning snack, corndogs, mac and cheese, baked beans, Jell-O, and milk for lunch. 10A NCAC 09 .0901(a) 852 Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. Eleven incident reports did not have a parent signature or date. .0802 (e) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. One plastic grocery bag and one pack of Pampers Baby wipes stored in the plastic wrapper were stored in the unlocked top drawer of the metal and wicker three drawer storage unit and accessible to one (1) child, two years of age enrolled in space #6. Two foam paint dabber stencils, and one foam paint brush were stored in the unlocked top drawer in the plastic storage unit in the art center. .0604(q) 860 Balloons were accessible to children. Balloons were accessible to children enrolled in space #7. The balloons were stored in a pink container on the top shelf of the unlocked brown wooden cabinet. .0604(q) 1867 The depth of the loose surfacing was not based on critical height of the equipment. The loose surfacing under the composite structure on playground #3, was less than six inches. The surfacing at the end of the slide was 1/4 inch deep. .0605(k)(1-4) 1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. The authorization for "Skin-so-Soft" that was signed by the parent and dated September 1, 2023, did not list the from date and the to date giving authorization to administer the topical oil. .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) Technical assistance was provided on the following: Item #858: Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In classrooms where children under three years of age are enrolled, plastic packaging, foam paint brushes, and small crayon pieces must be stored out of reach of children and at least five feet from ground level. I suggested that you move these items to a shelf that is at least five feet from ground level. Item #860: Balloons were stored in a plastic container in the unlocked brown storage cabinet in space #7. Balloons are prohibited for all children enrolled. You corrected this violation by throwing the container storing the “water” balloons in the trash. Item #501: Meals/snacks did not comply with the Meal Patterns for Children in Child Care Programs. The lunch menu posted for Monday, September 18, 2023, listed corndogs, mac and cheese, baked beans, Jello, and milk. The morning snack menu listed pop-tart and water. Three (3) children in space #2 were served water instead of milk for lunch. I suggested that you review child care requirements .0901(a) and click the link to ensure you are providing meals and snacks that meet the required meal patterns. Item #125: The arrival and departure times for children enrolled must be maintained at all times. I suggested that you separate the children’s names by classroom and allow staff to record the arrival and departure times to ensure accurate records are maintained. Item #1882: Medication authorization must meet the requirements in child care rule .0803(7). This includes the date the parent gives authorization for the medication to be administered. I suggested that you review all medication forms to ensure the information is completed correctly. Item #852: Incident reports must list all the information required by child care requirement .0802(e). This includes the signature of the parent, date the parent signed the report, the facility’s identification number, and the signature of the person completing the report. I suggested that you review all incident reports to ensure the incident report is being completed accurately. Complete training with staff on how to properly complete the Incident Report Form. Develop a plan for processing and reviewing these forms for accuracy and completion. Incident reports need to be logged and a copy placed in the child’s file. Item #1867: The depth of the surfacing did not meet the requirements for the critical height of the composite structure on playground #3. The critical height is less than six feet; therefore, six inches of loose surface material must be maintained. I suggested that you add additional mulch and fluff as needed to ensure the required inches of mulch is maintained. Consultation was provided on the following. • Employee purses must be stored out of reach of children or kept in locked storage. I suggested that you lock the storage closets in the classrooms. • I reminded you to add the type of juice to the menu-apple, cherry, prune, grape. Juices must be 100% fruit juice and limited to no more than 6 oz. per day. • Review children’s applications to ensure all items are answered or “n/a” is listed. Children’s applications must be updated annually. • I suggested that you review DCDEE’s website to ensure that you are using the most current forms. Reminders: The EPR Plan must be completed within four months of completing the training. You stated you had not completed the EPR training. You stated you do not provide transportation. You stated the administrator, Kelly Bolin is typically onsite Monday through Friday from 8:30 am until 2 pm. I reminded you that you will be required to have a rated license assessment completed prior to June 30, 2025. Any observed violations cited during visits will negatively affect the center's Compliance History Score. Your program must maintain a compliance score of at least 75% as required by G.S. 110-90 (4)(c). Your temporary license will end after January 7, 2024. Stay updated with changes and new rule updates by visiting the DCDEE website at. COVID-19 Resources Visit yourspotyourshot.nc.gov for up-to-date information. Hotline 1-877-490-6642 Health and Safety Training must be completed within one year of employment for new staff and every five years for staff that have already completed the training. Compliance Letter: You must correct the violations found during today's visit immediately. Please send me a letter verifying compliance by October 3, 2023. Please include in that letter each violation number and how you corrected each violation and what plan will be implemented to prevent these violations from occurring again. Please sign the letter, include your facility name, ID number, visit date and send the letter to my email address Jennifer.roberts@dhhs.nc.gov or mail to: Jennifer Roberts PO Box 426 Sherrills Ford, NC 28673 Failure to correct the violations and send the written statement by the due date listed above will result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you state in your corrective action plan letter, that corrections have been made when they have not, it will be considered falsification of information. SECTION .2200 - ADMINISTRATIVE ACTIONS AND CIVIL PENALTIES 10A NCAC 09 .2201 ADMINISTRATIVE actions GENERAL PROVISIONS Upon a finding that a child care facility operator has violated any provision of G.S. 110, Article 7, the rules of this Chapter, or 10A NCAC 10, the Secretary or his or her designee may order one or more administrative actions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .2201 · Violation

Name of Operation: BOLIN'S DAYCARE CENTER Facility ID: 23000506 Consultant: JENNIFER H ROBERTS Operation Type: Center Case Number: Visit Date: 9/19/2023 Number Present: 53 Completed Date: 9/19/2023 Age: From 1 To 5 Total Minutes: 348 Time In: 10:34 AM Time Out: 04:22 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's unannounced visit has been to monitor your compliance with all applicable child care requirements during the second temporary time period visit. You, Jessica Fletcher, Owner, assisted me with the visit. Dinah Brown, Child Care Consultant, accompanied me on the visit. Currently this center operates with a temporary license issued on July 7, 2023, with the following restrictions: Daytime care only. The Secretary of State website was checked on September 19, 2023, and your business F & E SERVICES LLC, is still active and in good standing. If any changes to the corporation need to be made or you decide to sell your business, then you must notify your consultant at least thirty days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location, or inherited. The last monthly fire drill completed was on August 31, 2023, at 10:30 am. The last monthly playground inspection was completed on September 5, 2023. A sample of three children’s files were reviewed. Three staff files were reviewed. The menu for September 18, 2023, through September 22, 2023, was documented with an am snack, pm snack, and lunch, it listed a variety of foods, but did not comply with Meal Patterns for Children in Child Care Programs. You said that you plan to apply for the rated license and request to use the points from the previous owner’s license at the conclusion of this six-month temporary time period. I reminded you that programs with less than a three-star license will not be able to receive subsidy funding. All staff must establish a DCDEE WORKS account and have their education evaluations completed by Workforce. Documentation from Workforce on the results of the education evaluation must be on file for review for each staff member. The following violations were observed today. Violation Number Comment Rule 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. The departure time for one (1) child was not maintained on August 24, 2023. The departure time for fourteen (14) children was not maintained on August 25, 2023. The departure time for one (1) child was not maintained on August 31, 2023. The arrival time for one (1) child was not maintained on September 1, 2023. The departure time for eleven (11) children was not maintained on September 1, 2023. The departure time for seven (7) children was not maintained on September 8, 2023. The departure time for eight (8) children was not maintained on September 15, 2023. 10A NCAC 09 .0302(d)(4) 501 Meals/snacks did not comply with the Meal Patterns for Children in Child Care Programs. The menu dated September 18, 2023, listed "poptarts" and water for morning snack, corndogs, mac and cheese, baked beans, Jell-O, and milk for lunch. 10A NCAC 09 .0901(a) 852 Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. Eleven incident reports did not have a parent signature or date. .0802 (e) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. One plastic grocery bag and one pack of Pampers Baby wipes stored in the plastic wrapper were stored in the unlocked top drawer of the metal and wicker three drawer storage unit and accessible to one (1) child, two years of age enrolled in space #6. Two foam paint dabber stencils, and one foam paint brush were stored in the unlocked top drawer in the plastic storage unit in the art center. .0604(q) 860 Balloons were accessible to children. Balloons were accessible to children enrolled in space #7. The balloons were stored in a pink container on the top shelf of the unlocked brown wooden cabinet. .0604(q) 1867 The depth of the loose surfacing was not based on critical height of the equipment. The loose surfacing under the composite structure on playground #3, was less than six inches. The surfacing at the end of the slide was 1/4 inch deep. .0605(k)(1-4) 1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. The authorization for "Skin-so-Soft" that was signed by the parent and dated September 1, 2023, did not list the from date and the to date giving authorization to administer the topical oil. .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) Technical assistance was provided on the following: Item #858: Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In classrooms where children under three years of age are enrolled, plastic packaging, foam paint brushes, and small crayon pieces must be stored out of reach of children and at least five feet from ground level. I suggested that you move these items to a shelf that is at least five feet from ground level. Item #860: Balloons were stored in a plastic container in the unlocked brown storage cabinet in space #7. Balloons are prohibited for all children enrolled. You corrected this violation by throwing the container storing the “water” balloons in the trash. Item #501: Meals/snacks did not comply with the Meal Patterns for Children in Child Care Programs. The lunch menu posted for Monday, September 18, 2023, listed corndogs, mac and cheese, baked beans, Jello, and milk. The morning snack menu listed pop-tart and water. Three (3) children in space #2 were served water instead of milk for lunch. I suggested that you review child care requirements .0901(a) and click the link to ensure you are providing meals and snacks that meet the required meal patterns. Item #125: The arrival and departure times for children enrolled must be maintained at all times. I suggested that you separate the children’s names by classroom and allow staff to record the arrival and departure times to ensure accurate records are maintained. Item #1882: Medication authorization must meet the requirements in child care rule .0803(7). This includes the date the parent gives authorization for the medication to be administered. I suggested that you review all medication forms to ensure the information is completed correctly. Item #852: Incident reports must list all the information required by child care requirement .0802(e). This includes the signature of the parent, date the parent signed the report, the facility’s identification number, and the signature of the person completing the report. I suggested that you review all incident reports to ensure the incident report is being completed accurately. Complete training with staff on how to properly complete the Incident Report Form. Develop a plan for processing and reviewing these forms for accuracy and completion. Incident reports need to be logged and a copy placed in the child’s file. Item #1867: The depth of the surfacing did not meet the requirements for the critical height of the composite structure on playground #3. The critical height is less than six feet; therefore, six inches of loose surface material must be maintained. I suggested that you add additional mulch and fluff as needed to ensure the required inches of mulch is maintained. Consultation was provided on the following. • Employee purses must be stored out of reach of children or kept in locked storage. I suggested that you lock the storage closets in the classrooms. • I reminded you to add the type of juice to the menu-apple, cherry, prune, grape. Juices must be 100% fruit juice and limited to no more than 6 oz. per day. • Review children’s applications to ensure all items are answered or “n/a” is listed. Children’s applications must be updated annually. • I suggested that you review DCDEE’s website to ensure that you are using the most current forms. Reminders: The EPR Plan must be completed within four months of completing the training. You stated you had not completed the EPR training. You stated you do not provide transportation. You stated the administrator, Kelly Bolin is typically onsite Monday through Friday from 8:30 am until 2 pm. I reminded you that you will be required to have a rated license assessment completed prior to June 30, 2025. Any observed violations cited during visits will negatively affect the center's Compliance History Score. Your program must maintain a compliance score of at least 75% as required by G.S. 110-90 (4)(c). Your temporary license will end after January 7, 2024. Stay updated with changes and new rule updates by visiting the DCDEE website at. COVID-19 Resources Visit yourspotyourshot.nc.gov for up-to-date information. Hotline 1-877-490-6642 Health and Safety Training must be completed within one year of employment for new staff and every five years for staff that have already completed the training. Compliance Letter: You must correct the violations found during today's visit immediately. Please send me a letter verifying compliance by October 3, 2023. Please include in that letter each violation number and how you corrected each violation and what plan will be implemented to prevent these violations from occurring again. Please sign the letter, include your facility name, ID number, visit date and send the letter to my email address Jennifer.roberts@dhhs.nc.gov or mail to: Jennifer Roberts PO Box 426 Sherrills Ford, NC 28673 Failure to correct the violations and send the written statement by the due date listed above will result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you state in your corrective action plan letter, that corrections have been made when they have not, it will be considered falsification of information. SECTION .2200 - ADMINISTRATIVE ACTIONS AND CIVIL PENALTIES 10A NCAC 09 .2201 ADMINISTRATIVE actions GENERAL PROVISIONS Upon a finding that a child care facility operator has violated any provision of G.S. 110, Article 7, the rules of this Chapter, or 10A NCAC 10, the Secretary or his or her designee may order one or more administrative actions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: BOLIN'S DAYCARE CENTER Facility ID: 23000506 Consultant: JENNIFER H ROBERTS Operation Type: Center Case Number: Visit Date: 9/19/2023 Number Present: 53 Completed Date: 9/19/2023 Age: From 1 To 5 Total Minutes: 348 Time In: 10:34 AM Time Out: 04:22 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's unannounced visit has been to monitor your compliance with all applicable child care requirements during the second temporary time period visit. You, Jessica Fletcher, Owner, assisted me with the visit. Dinah Brown, Child Care Consultant, accompanied me on the visit. Currently this center operates with a temporary license issued on July 7, 2023, with the following restrictions: Daytime care only. The Secretary of State website was checked on September 19, 2023, and your business F & E SERVICES LLC, is still active and in good standing. If any changes to the corporation need to be made or you decide to sell your business, then you must notify your consultant at least thirty days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location, or inherited. The last monthly fire drill completed was on August 31, 2023, at 10:30 am. The last monthly playground inspection was completed on September 5, 2023. A sample of three children’s files were reviewed. Three staff files were reviewed. The menu for September 18, 2023, through September 22, 2023, was documented with an am snack, pm snack, and lunch, it listed a variety of foods, but did not comply with Meal Patterns for Children in Child Care Programs. You said that you plan to apply for the rated license and request to use the points from the previous owner’s license at the conclusion of this six-month temporary time period. I reminded you that programs with less than a three-star license will not be able to receive subsidy funding. All staff must establish a DCDEE WORKS account and have their education evaluations completed by Workforce. Documentation from Workforce on the results of the education evaluation must be on file for review for each staff member. The following violations were observed today. Violation Number Comment Rule 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. The departure time for one (1) child was not maintained on August 24, 2023. The departure time for fourteen (14) children was not maintained on August 25, 2023. The departure time for one (1) child was not maintained on August 31, 2023. The arrival time for one (1) child was not maintained on September 1, 2023. The departure time for eleven (11) children was not maintained on September 1, 2023. The departure time for seven (7) children was not maintained on September 8, 2023. The departure time for eight (8) children was not maintained on September 15, 2023. 10A NCAC 09 .0302(d)(4) 501 Meals/snacks did not comply with the Meal Patterns for Children in Child Care Programs. The menu dated September 18, 2023, listed "poptarts" and water for morning snack, corndogs, mac and cheese, baked beans, Jell-O, and milk for lunch. 10A NCAC 09 .0901(a) 852 Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. Eleven incident reports did not have a parent signature or date. .0802 (e) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. One plastic grocery bag and one pack of Pampers Baby wipes stored in the plastic wrapper were stored in the unlocked top drawer of the metal and wicker three drawer storage unit and accessible to one (1) child, two years of age enrolled in space #6. Two foam paint dabber stencils, and one foam paint brush were stored in the unlocked top drawer in the plastic storage unit in the art center. .0604(q) 860 Balloons were accessible to children. Balloons were accessible to children enrolled in space #7. The balloons were stored in a pink container on the top shelf of the unlocked brown wooden cabinet. .0604(q) 1867 The depth of the loose surfacing was not based on critical height of the equipment. The loose surfacing under the composite structure on playground #3, was less than six inches. The surfacing at the end of the slide was 1/4 inch deep. .0605(k)(1-4) 1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. The authorization for "Skin-so-Soft" that was signed by the parent and dated September 1, 2023, did not list the from date and the to date giving authorization to administer the topical oil. .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) Technical assistance was provided on the following: Item #858: Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In classrooms where children under three years of age are enrolled, plastic packaging, foam paint brushes, and small crayon pieces must be stored out of reach of children and at least five feet from ground level. I suggested that you move these items to a shelf that is at least five feet from ground level. Item #860: Balloons were stored in a plastic container in the unlocked brown storage cabinet in space #7. Balloons are prohibited for all children enrolled. You corrected this violation by throwing the container storing the “water” balloons in the trash. Item #501: Meals/snacks did not comply with the Meal Patterns for Children in Child Care Programs. The lunch menu posted for Monday, September 18, 2023, listed corndogs, mac and cheese, baked beans, Jello, and milk. The morning snack menu listed pop-tart and water. Three (3) children in space #2 were served water instead of milk for lunch. I suggested that you review child care requirements .0901(a) and click the link to ensure you are providing meals and snacks that meet the required meal patterns. Item #125: The arrival and departure times for children enrolled must be maintained at all times. I suggested that you separate the children’s names by classroom and allow staff to record the arrival and departure times to ensure accurate records are maintained. Item #1882: Medication authorization must meet the requirements in child care rule .0803(7). This includes the date the parent gives authorization for the medication to be administered. I suggested that you review all medication forms to ensure the information is completed correctly. Item #852: Incident reports must list all the information required by child care requirement .0802(e). This includes the signature of the parent, date the parent signed the report, the facility’s identification number, and the signature of the person completing the report. I suggested that you review all incident reports to ensure the incident report is being completed accurately. Complete training with staff on how to properly complete the Incident Report Form. Develop a plan for processing and reviewing these forms for accuracy and completion. Incident reports need to be logged and a copy placed in the child’s file. Item #1867: The depth of the surfacing did not meet the requirements for the critical height of the composite structure on playground #3. The critical height is less than six feet; therefore, six inches of loose surface material must be maintained. I suggested that you add additional mulch and fluff as needed to ensure the required inches of mulch is maintained. Consultation was provided on the following. • Employee purses must be stored out of reach of children or kept in locked storage. I suggested that you lock the storage closets in the classrooms. • I reminded you to add the type of juice to the menu-apple, cherry, prune, grape. Juices must be 100% fruit juice and limited to no more than 6 oz. per day. • Review children’s applications to ensure all items are answered or “n/a” is listed. Children’s applications must be updated annually. • I suggested that you review DCDEE’s website to ensure that you are using the most current forms. Reminders: The EPR Plan must be completed within four months of completing the training. You stated you had not completed the EPR training. You stated you do not provide transportation. You stated the administrator, Kelly Bolin is typically onsite Monday through Friday from 8:30 am until 2 pm. I reminded you that you will be required to have a rated license assessment completed prior to June 30, 2025. Any observed violations cited during visits will negatively affect the center's Compliance History Score. Your program must maintain a compliance score of at least 75% as required by G.S. 110-90 (4)(c). Your temporary license will end after January 7, 2024. Stay updated with changes and new rule updates by visiting the DCDEE website at. COVID-19 Resources Visit yourspotyourshot.nc.gov for up-to-date information. Hotline 1-877-490-6642 Health and Safety Training must be completed within one year of employment for new staff and every five years for staff that have already completed the training. Compliance Letter: You must correct the violations found during today's visit immediately. Please send me a letter verifying compliance by October 3, 2023. Please include in that letter each violation number and how you corrected each violation and what plan will be implemented to prevent these violations from occurring again. Please sign the letter, include your facility name, ID number, visit date and send the letter to my email address Jennifer.roberts@dhhs.nc.gov or mail to: Jennifer Roberts PO Box 426 Sherrills Ford, NC 28673 Failure to correct the violations and send the written statement by the due date listed above will result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you state in your corrective action plan letter, that corrections have been made when they have not, it will be considered falsification of information. SECTION .2200 - ADMINISTRATIVE ACTIONS AND CIVIL PENALTIES 10A NCAC 09 .2201 ADMINISTRATIVE actions GENERAL PROVISIONS Upon a finding that a child care facility operator has violated any provision of G.S. 110, Article 7, the rules of this Chapter, or 10A NCAC 10, the Secretary or his or her designee may order one or more administrative actions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0901 · Violation

Name of Operation: BOLIN'S DAYCARE CENTER Facility ID: 23000506 Consultant: JENNIFER H ROBERTS Operation Type: Center Case Number: Visit Date: 8/1/2023 Number Present: 64 Completed Date: 8/1/2023 Age: From 1 To 11 Total Minutes: 428 Time In: 10:22 AM Time Out: 05:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's unannounced visit has been to monitor your compliance with all applicable child care requirements during the first temporary time period visit. You, Jessica Fletcher, owner assisted me with the visit. The Secretary of State website was checked today, and your business F&E Services LLC., is still active and in good standing. If any changes to the corporation need to be made or you decide to sell your business, then you must notify your consultant at least thirty days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location, or inherited. Currently this center operates with a temporary license issued on July 7, 2023, with the following restrictions: Daytime care only. During this first Temporary Time Period visit, the classrooms were monitored as well as the playgrounds, materials, equipment and required posted items for meeting all minimum licensing requirements. The last monthly fire drill was completed on July 18, 2023, at 10am. The last monthly playground inspection was completed on June 5, 2023. A sample of three children’s files were reviewed. Ten staff files were reviewed. A menu was posted but not dated for morning snack, lunch and afternoon snack and all food listed met the nutrition requirements. The daily schedule was posted. You said that you are going to apply for the rated license and request to have the Environment Rating Scale Assessment completed. As we discussed, the Environment Rating Scale Assessment could possibly help you in achieving at least a three-star child care license. We discussed and I gave you a copy of the Application for Assessment for a Two Component Star Rated License and the Rated License Assessment Request form today to complete and return to me. To allow time for the assessment to be requested, completed, score received and reviewed, and the rated license packet to be completed, I must receive your request to have the Environment Rating Scale assessment completed no later than October 1, 2023. We reviewed and discussed Program Standard points, Staff Education points and Quality point options. Another review of these points will be conducted at your next Temporary Time Period Visit. I discussed with you that programs with less than a three-star license will not be eligible to receive subsidy funding. All staff must establish a DCDEE WORKS account and have their education evaluations completed by Workforce by November 7, 2023. Documentation from Workforce on the results of the education evaluation must be on file for review for each staff member. The following violations were observed today. Violation Number Comment Rule 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. The arrival time for six (6) children in attendance was not maintained on August 1, 2023. 10A NCAC 09 .0302(d)(4) 405 A child's hands were not washed after each diaper change. Children shall wash hands upon arrival at the child care center; after each diaper change or visit to the toilet; before eating meals or snacks; before and after water play; after outdoor activity; and after handling animals or animal cages. Except for diapering and before eating meals or snacks, hand sanitizing products may be used in lieu of handwashing while children are outdoors if hands are washed upon returning indoors. In space #4, four children, one (1) year of age returned indoors from the outdoor learning environment. The children did not wash their hands and were instructed to sit at the table for lunch. The lead teacher walked over to the diaper changing area and retrieved baby wipes and wiped each child's hands with the baby wipe as they sat at the table waiting for lunch while listening to and watching a music video on the lead teacher's cell phone. 15A NCAC 18A .2803(c)(2) 525 Menus for all meals and snacks were not planned at least 1 week ahead and dated. The menu posted on the wall outside of the kitchen for parents to view was not dated. 10A NCAC 09 .0901(b) 544 Screen time was offered to children under three years of age. In space #4, four (4) children, one year of age were allowed to listen to music and watch a video on the lead teachers cell phone while she wiped their hands with a baby wipe in preparation of lunch. .0510(f) 714 Openings in equipment, steps, decks, handrails, and fencing were not less than 3 1/2 inches or greater than 9 inches. The fence along the exterior of the three separate playgrounds used by children enrolled had gaps ranging from 3 and 1/2 inches to 9 inches to the ground from the bottom of the fencing. .0605(g) 716 All stationary equipment, more than 18 inches high, was not installed over protective surfacing. The "Trike-go-Round," "Merry-go-Round," "See-Saw" on springs, "Spinning bowl/spinning tea cup" on the playground used by children three years of age to eleven years of age did not have a protective surface. .0605(j) 717 Surfacing did not extend six (6) feet beyond the external limits of the equipment or 3 feet for equipment used only by children less than 2 years of age. The playground used by children three years of age to eleven years of age did not have the required surfacing extending six feet beyond the external limits around the following installed equipment, the "Trike-go-Round," "Merry-go-Round," "See-Saw" on springs, "Spinning bowl/spinning tea cup." .0605(l)(1-2) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In the bathroom in space #1, two (2) gallon sized cans of Sherwin Williams paint was stored under the unlocked sink. One (1) container of Plumber's Putty with multiple warnings in addition to keep out of the reach of children was stored in the bottom unlocked drawer to the left of the sink. In space #7 "Cotton Candy" body spray, "Sea Island Shore" body spray and "Champagne Toast" body spray were stored on an open shelf above the radio and less than five feet from ground level and accessible to children five years of age and older. .2820(b) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Under the unlocked diaper changing table in space #4, Little Journey Baby Wipes and Huggies Little Swimmers were stored in the plastic packaging that listed multiple warnings were accessible to children one year of age. .0604(q) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. A playground inspection was not completed for July 2023. .0605(q) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One (1) staff with a hire date of October 24, 2022 did not have verification on file for successfully completing certification in First Aid. .1102(c) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. A. Hammonds (hire date: July 13, 2023) did not have six clock hours of training documented or on file for review. .1101(a)(b) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. A signed acknowledgement with all required information was not on file for staff with the following hire dates, March 2, 2020, July 19, 2022, October 24, 2022, July 10, 2023, and July 13, 2023. .0608(d)(1-4) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. H. Cochran (hire date: July 19, 2022) has not completed the Recognizing and Responding to Suspicions of Child Maltreatment training. P. Smith (hire date: September 26, 2022) has not completed the Recognizing and Responding to Suspicions of Child Maltreatment training. .1102(g) Technical assistance was provided on the following: Item # 125 As children arrive and depart, the times must be recorded. I suggested that you either have parents record the time of their child’s arrival and departure or you have teachers complete this requirement. Children must be signed in at the time of arrival and signed out at the time of departure. Accurate times must be maintained. Item #405 Children’s hands must be washed upon arrival to the center, after diaper changes or toileting, before eating meals or snacks, before and after water play, after outdoor activity, and after handling animals or animal cages. Handwashing includes using soap and running water. Baby wipes are not effective handwashing methods. Please remind staff to wash their hands and the children’s hands when required. Please see Sanitation Requirements .2803(b). Item #525 .0901 (b) When food is prepared by or provided by the center, menus for nutritious meals and snacks shall be planned at least one week in advance. At least one dated copy of the current week's menu shall be posted where it can be seen by parents and food preparation staff when food is prepared or provided by the center. A variety of food shall be included in meals and snacks. Any substitution shall be of comparable food value and shall be recorded on the menu prior to the meal or snack being served. I suggested that you remove the “menus” from the picture frame and date them. Item #544 Children under 3 are not permitted to participate in screen time. I suggested that you have the lead teacher in space #4 turn her cell phone around so that children under 3 years of age are not exposed to screen time or use a CD player for music time. Item #714 The exterior fencing had multiple gaps at the bottom creating an escape route for children or allowing vermin to access the outdoor learning environment. The gaps at the bottom of the fencing had varying measurements from 3 and ½ inches to 9 inches. We discussed securing lattice along the bottom of the fence and securing it to the fence or obtaining the black corrugated plastic piping to secure along the bottom of the fencing. Item #716 The stationary equipment on the playground used by children three years of age to eleven years of age did not have a protective surface. We discussed removing those items from the playground and using a more natural approach to the outdoor learning environment. Item #717 Child Care Requirement .0605 (l) Protective surfacing shall cover the area under and around equipment where a child may fall, referred to as the fall zone. The area for fall zones is as follows: (1) for stationary outdoor equipment used by children under two years of age, the protective surfacing shall extend beyond the external limits of the equipment for a minimum of three feet, except that protective surfacing shall be required at all points of entrance and exit for any structure that has a protective barrier; and (2) for stationary outdoor equipment used by children two years of age or older, the protective surfacing shall extend beyond the external limits of the equipment for six feet. As we discussed, the outdoor equipment currently located on the playground is not a requirement. Item #840 Hazardous items such as Plumbers Putty, indoor latex paint, and various body sprays require locked storage. You can use a magnetic lock, lock and key or a combination lock to meet the requirements for locked storage. Read warning labels on potentially hazardous items to ensure proper storage. Item #858 We discussed reading labels on items supplied by the facility and/or parents to ensure proper storage of plastic packaging. When diapers or baby wipes are stored in the original plastic packaging, and list warnings in addition to keep out of reach of children, then those items must be stored at least five feet from ground level when children under three years of age are enrolled in the space where those items are stored. I suggested you place a lock on the cabinet under the diaper changing table or remove the plastic packaging and place in a location that is inaccessible to children under three years of age. Item #859 As a reminder, playground inspections are to be completed monthly. I suggested that you place a reminder on your calendar or phone to alert you to complete a playground inspection. Item #1048 All staff must complete the First Aid course within 90 days of hire and provide verification the course was successfully completed and placed on file. As a reminder, staff must keep their First Aid course current and provide verification to be placed in their personnel file. Item #1067 Documentation must be on file regarding orientation for staff. I suggested that you print the Documentation of Staff Orientation and complete the form in its entirety and place in staff files. This form can be found under the provider tab and scroll to provider documents and forms. Item #1874 Prior to staff caring for children under five years of age, the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy must be reviewed and a signed acknowledgement must be maintained on file. Item #1897 Please visit the website Prevent Child Abuse NC, https://www.preventchildabusenc.org/ to complete the required training. Consultation was provided on the following. • Evacuation routes need to be posted at each exit per fire inspection requirements. Nothing should be hanging from the ceiling. I suggested that you print the Fire Inspection Report Form and familiarize yourself with the requirements. The form can be found on DCDEE’s website at ncchildcare.ncdhhs.gov under provider documents. • We discussed activity plan forms and information required to be documented on the activity plans. As a reminder, activity plans need to be specific and listing materials such as Lincoln Logs under “blocks” is not an activity nor are they blocks. If it interlocks, it is not a block. Legos, Lincoln Logs, Duplo Blocks are examples of manipulatives because they interlock. • In the bathroom in space #1, an automatic air freshener holder was hanging on the wall. I encouraged to remove it from the wall to ensure that an aerosol air freshener will not be placed inside. • During your daily playground checks before children go outside to play make sure to remove any disposable water cups left behind from the previous day. I encouraged you to place trash cans with tight fitting lids on each playground. • Staff will need to create a DCDEE WORKS account and submit official transcripts so their education can be evaluated. Please assist staff with creating and submitting their education in the Workforce Unit in the Raleigh office. On the DCDEE website choose the Provider tab, DCDEE WORKS, and review the DCDEE WORKS Training Simulator Step-by-Step Instructions. Let me know if you have any questions or problems getting this task completed. • The current administrator has completed EPR training. The EPR Plan must be updated and completed by November 10, 2023. I encouraged you to complete the Emergency Preparedness and Response Training as soon as possible but no later than July 10, 2024. • Storage in bathrooms is limited to toileting items. Any non-toileting items are to be stored in an alternate location. Per Sanitation Requirement .2817(a) Storage in toilet rooms shall be limited to toileting and diapering supplies. • Per Sanitation Requirement .2820(f), staff purses and other personal effects shall be kept out of reach of children. I suggested that you obtain lockers with locks for staff to lock up their purses and other personal items in the space you are currently using as a staff lounge. • Prescription medications including prescription diaper rash ointments must be accompanied with the Medication Administration Log. The log must be completed each time the medication was administered. • As children become injured while in care, an Incident Report must be completed and logged on the Incident Report Log. Incident Reports must be completed for all incidents including “boo-boos.” Let me know if you have any questions with Incident Reports. • I suggested that you use the monthly attendance record available on DCDEE’s website in lieu of the attendance book that staff currently use or encourage staff to add the ages of the children in their classroom next to their name. The following is general information for you to review to prepare for the Environment Rating Scale Assessment. ITERS-R and ECERS-R A variety of different types of blocks such as wooden unit blocks, soft unit blocks, cardboard blocks, and homemade blocks with enough blocks in each set for at least three children to build a structure should be provided. The block center should be large enough for three children to build a substantial structure without interfering with one each other’s play. Art projects should allow individual expression by children. Copied, cookie cutter type art projects do not offer children an opportunity for individual expression. Allow children to choose the art media of their choice and provide a variety of materials. The following are suggestions for art materials: markers, chalk, colored pencils, paper, crayons, dry erase markers, finger paint, tape, glue, stickers, small pieces of paper, play dough, clay, hole punchers, stencils, stamps, and scissors. Children under three years age should not have access to materials that would be considered choking hazards such as foam items, small crayons, small pieces of chalk, plastic bags, items easily torn apart or that would fit in a choking tube. You can use these materials under direct teacher supervision working one on one with the child during the art activity. Display in the classroom should be primarily children’s work and not teacher or store-bought display. Children’s art should be posted on their eye level. Avoid long periods of waiting during transitions such as bathroom time or from one activity to another. Develop ideas and strategies to reduce waiting time for children. Teachers can sing songs and do finger plays with the children who are waiting. If children wait more than three minutes without activity, then you will be marked down on the Environment Rating Scale Assessment score. Items such as puzzles and games that are missing pieces should be removed from the classroom and replaced. The classroom should have at least two books per child that are age appropriate for the children in the group. I suggested that books that portray violence be removed. A variety of books that portray real animal pictures, families, disabilities, and different cultures should be added to each classroom. Remove any books that are worn, torn or missing pages. I suggested that you have or purchase hats; boys dress shirts, ties, jerseys and dress coats from a consignment shop, yard sale or dollar store to enhance the dramatic play center. Other items that enhance dramatic play are telephone books, cooking aprons, restaurant menus, calculators, cash registers, cookbooks, and baby doll accessories. Add pictures, books, puzzles, block play people, baby dolls, music, play food and dress-up clothes that represent different cultures. Add pictures, puzzles and block play people that represent people of all ages and disabilities. Review your daily schedule and free play allotted times. Free play times need to be listed separate from all other activities such as hand washing, preparing to go home etc. All centers/materials should be accessible to children during free play. Water must be available to children throughout the day. Always have a pitcher of water and cups for children available. Tables must be cleaned with soapy water then wiped dry. Then spray table with the sanitizing solution and let it sit for at least two minutes before wiping dry. Follow this procedure before and after eating. Make sure no children are near the table when spraying the sanitizing solution. Sinks must be disinfected between changes of use. The staff should spray the sink with the disinfectant spray and allow the disinfectant to stay for at least two minutes before turning on the water and using the sink. All children must have their diapers or pull ups checked or changed at least every two hours and when soiled. Use a timer or follow a daily individual diaper changing schedule to keep you within the two-hour timeframe. Children must wash their hands upon arrival, before and after eating, before and after sand and water play, after toileting, after outdoor play, after handling messy art materials such as paint, glue, and playdough and after touching nose, mouth, floor, trashcan, and anything else that re-contaminates the hands. Staff should follow proper handwashing procedures and wash hands as required. Remove mouthed items from play immediately and sanitize before allowing other children to play with item. You must interact with children in relation to their play with materials. At least two instances must be observed. Math/number - One instance must be observed during routine care as well as during free play of using math/number. SACERS-U Avoid long periods of waiting during transitions such as bathroom time or from one activity to another. Develop ideas and strategies to reduce waiting time for children. Teachers can sing songs and do finger plays with the children who are waiting. If children wait more than three minutes without activity, then you will be marked down on the Environment Rating Scale Assessment score. Display children’s artwork in the classrooms. Include 2-D and 3-D art and craft projects to complete on the activity plan and display. Staff members should sit with children during meals and when possible, during snacks. Handwashing is required when: After children use the toilet or after assisting individual children with toileting routines. Immediately before meal or snack preparation and eating as well as after eating. (Remember to avoid recontamination of hands that can occur when unclean surfaces such as floors or toys are touched before eating.) Upon arrival and after outdoor play After messy activities (e.g., sand play, play dough). Before/after group water play After dealing with bodily fluids (e.g., wiping noses, coughing into hands, bandaging a scraped knee), even if gloves are used. Child sized tables and chairs must be correctly sized for at least 75% of children to receive credit. Gross motor equipment must be sturdy, age appropriate and stimulate many skills such as climbing, balancing, hanging by arms, sliding, riding tricycles and bicycles. You must have a variety of portable materials in good repair accessible to play individual and group gross motor games that stimulate many skills. Active play must occur indoors when they cannot not go outdoors due to precipitating weather. Make sure to always follow the weather watch chart to determine if weather is permitting for outdoor activities. Dramatic Play - Staff must extend dramatic play by offering suggestions, finding appropriate space, and assisting development of dramatic play roles. Language and reading activities - Children should be encouraged to use reading/writing in practical situations such as reading instructions for games, write letters to friends, and retrieve information online. Math and reasoning - Staff must encourage children to practice math/reasoning skills in daily activities such as recording scores for games, younger children set table with correct number of plates/napkins, measure and cut craft material accurately. Science and nature activities - Some science/nature books must be used to extend children’s information. Such as a book open on table near collection of pinecones and acorns, book about insect specimens and staff use the books to answer children’s questions about materials. Greeting and departing - Staff must acknowledge and personally greet children during arrival and departure. Staff and child communication - Staff and children’s conversations must be frequent. Language should be generally used by staff to exchange information with children and for social interaction. Most of the language observed during the assessment should be personal conversation and talking about topics of mutual interest rather than all directive language. Children should be asked why, how, what if questions that require longer and more complex answers. Children must be free to decide not to participate in any activity they choose. For example, if the teacher does a group time activity, the teacher cannot require all children to participate. Children should be given alternate activities. Tables must be cleaned with soapy water then wiped dry. Then spray with sanitizing solution and let sit for at least two minutes before wiping dry. Follow this procedure before and after eating. Make sure no children are near the table when spraying sanitizing solution. Sinks must be disinfected between changes of use. The staff should spray the sink with the disinfectant spray and allow the disinfectant to stay for at least two minutes before turning on the water and using the sink. Schedule - At least one fine motor/language activity must be scheduled daily. Staff need to read with children each day. This would be a free choice activity for children to choose to listen to the book. Since you want to have the Environment Rating Scale completed, I recommended that you visit www.ncrlap.org for supplemental materials for preparing for the Environment Rating Scale Assessments. Additional notes to the Early Childhood Environment Rating Scale Revised Edition can be obtained on this website. NCRLAP also offers Webinar trainings for staff. I also recommended that you register staff now for the upcoming Webinar trainings listed on the ncrlap.org website. Contact your local Child Care Resource and Referral office for further technical assistance with the Environment Rating Scales. Reminders: Any observed violations cited during visits will negatively affect the center's Compliance History Score. Your program must maintain a compliance score of at least 75% as required by G.S. 110-90 (4)(c). Your temporary license will end after January 7, 2024. Stay updated with changes and new rule updates by visiting the DCDEE website at: https://ncchildcare.ncdhhs.gov COVID-19 Resources Visit yourspotyourshot.nc.gov for up-to-date information. Hotline 1-877-490-6642 Health and Safety Training must be completed within one year of employment for new staff and every five years for staff that have already completed the training. Compliance Letter: You must correct the violations found during today's visit immediately. Please send me a letter verifying compliance by August 15, 2023. Please include in that letter each violation number and explain in detail how you corrected each violation and what plan will be implemented to prevent these violations from occurring again. Please sign the letter, include your facility name, ID number, visit date and mail the letter to my mailing address below or email the letter to me at jennifer.roberts@dhhs.nc.gov: Jennifer Roberts PO Box 426 Sherrills Ford, NC 28673 Failure to correct the violations and send the written statement by the due date listed above will result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you state in your corrective action plan letter, that corrections have been made when they have not, it will be considered falsification of information. SECTION .2200 - ADMINISTRATIVE ACTIONS AND CIVIL PENALTIES 10A NCAC 09 .2201 ADMINISTRATIVE actions GENERAL PROVISIONS Upon a finding that a child care facility operator has violated any provision of G.S. 110, Article 7, the rules of this Chapter, or 10A NCAC 10, the Secretary or his or her designee may order one or more administrative actions. Thank you for your time and assistance today. You can reach me at 828-782-0945, jennifer.roberts@dhhs.nc.gov or at PO Box 426, Sherrills Ford, NC 28673 or my supervisor, Tammy McGalliard at tammy.mcgalliard@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .0302 · Violation

Name of Operation: BOLIN'S DAYCARE CENTER Facility ID: 23000506 Consultant: JENNIFER H ROBERTS Operation Type: Center Case Number: Visit Date: 8/1/2023 Number Present: 64 Completed Date: 8/1/2023 Age: From 1 To 11 Total Minutes: 428 Time In: 10:22 AM Time Out: 05:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's unannounced visit has been to monitor your compliance with all applicable child care requirements during the first temporary time period visit. You, Jessica Fletcher, owner assisted me with the visit. The Secretary of State website was checked today, and your business F&E Services LLC., is still active and in good standing. If any changes to the corporation need to be made or you decide to sell your business, then you must notify your consultant at least thirty days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location, or inherited. Currently this center operates with a temporary license issued on July 7, 2023, with the following restrictions: Daytime care only. During this first Temporary Time Period visit, the classrooms were monitored as well as the playgrounds, materials, equipment and required posted items for meeting all minimum licensing requirements. The last monthly fire drill was completed on July 18, 2023, at 10am. The last monthly playground inspection was completed on June 5, 2023. A sample of three children’s files were reviewed. Ten staff files were reviewed. A menu was posted but not dated for morning snack, lunch and afternoon snack and all food listed met the nutrition requirements. The daily schedule was posted. You said that you are going to apply for the rated license and request to have the Environment Rating Scale Assessment completed. As we discussed, the Environment Rating Scale Assessment could possibly help you in achieving at least a three-star child care license. We discussed and I gave you a copy of the Application for Assessment for a Two Component Star Rated License and the Rated License Assessment Request form today to complete and return to me. To allow time for the assessment to be requested, completed, score received and reviewed, and the rated license packet to be completed, I must receive your request to have the Environment Rating Scale assessment completed no later than October 1, 2023. We reviewed and discussed Program Standard points, Staff Education points and Quality point options. Another review of these points will be conducted at your next Temporary Time Period Visit. I discussed with you that programs with less than a three-star license will not be eligible to receive subsidy funding. All staff must establish a DCDEE WORKS account and have their education evaluations completed by Workforce by November 7, 2023. Documentation from Workforce on the results of the education evaluation must be on file for review for each staff member. The following violations were observed today. Violation Number Comment Rule 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. The arrival time for six (6) children in attendance was not maintained on August 1, 2023. 10A NCAC 09 .0302(d)(4) 405 A child's hands were not washed after each diaper change. Children shall wash hands upon arrival at the child care center; after each diaper change or visit to the toilet; before eating meals or snacks; before and after water play; after outdoor activity; and after handling animals or animal cages. Except for diapering and before eating meals or snacks, hand sanitizing products may be used in lieu of handwashing while children are outdoors if hands are washed upon returning indoors. In space #4, four children, one (1) year of age returned indoors from the outdoor learning environment. The children did not wash their hands and were instructed to sit at the table for lunch. The lead teacher walked over to the diaper changing area and retrieved baby wipes and wiped each child's hands with the baby wipe as they sat at the table waiting for lunch while listening to and watching a music video on the lead teacher's cell phone. 15A NCAC 18A .2803(c)(2) 525 Menus for all meals and snacks were not planned at least 1 week ahead and dated. The menu posted on the wall outside of the kitchen for parents to view was not dated. 10A NCAC 09 .0901(b) 544 Screen time was offered to children under three years of age. In space #4, four (4) children, one year of age were allowed to listen to music and watch a video on the lead teachers cell phone while she wiped their hands with a baby wipe in preparation of lunch. .0510(f) 714 Openings in equipment, steps, decks, handrails, and fencing were not less than 3 1/2 inches or greater than 9 inches. The fence along the exterior of the three separate playgrounds used by children enrolled had gaps ranging from 3 and 1/2 inches to 9 inches to the ground from the bottom of the fencing. .0605(g) 716 All stationary equipment, more than 18 inches high, was not installed over protective surfacing. The "Trike-go-Round," "Merry-go-Round," "See-Saw" on springs, "Spinning bowl/spinning tea cup" on the playground used by children three years of age to eleven years of age did not have a protective surface. .0605(j) 717 Surfacing did not extend six (6) feet beyond the external limits of the equipment or 3 feet for equipment used only by children less than 2 years of age. The playground used by children three years of age to eleven years of age did not have the required surfacing extending six feet beyond the external limits around the following installed equipment, the "Trike-go-Round," "Merry-go-Round," "See-Saw" on springs, "Spinning bowl/spinning tea cup." .0605(l)(1-2) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In the bathroom in space #1, two (2) gallon sized cans of Sherwin Williams paint was stored under the unlocked sink. One (1) container of Plumber's Putty with multiple warnings in addition to keep out of the reach of children was stored in the bottom unlocked drawer to the left of the sink. In space #7 "Cotton Candy" body spray, "Sea Island Shore" body spray and "Champagne Toast" body spray were stored on an open shelf above the radio and less than five feet from ground level and accessible to children five years of age and older. .2820(b) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Under the unlocked diaper changing table in space #4, Little Journey Baby Wipes and Huggies Little Swimmers were stored in the plastic packaging that listed multiple warnings were accessible to children one year of age. .0604(q) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. A playground inspection was not completed for July 2023. .0605(q) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One (1) staff with a hire date of October 24, 2022 did not have verification on file for successfully completing certification in First Aid. .1102(c) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. A. Hammonds (hire date: July 13, 2023) did not have six clock hours of training documented or on file for review. .1101(a)(b) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. A signed acknowledgement with all required information was not on file for staff with the following hire dates, March 2, 2020, July 19, 2022, October 24, 2022, July 10, 2023, and July 13, 2023. .0608(d)(1-4) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. H. Cochran (hire date: July 19, 2022) has not completed the Recognizing and Responding to Suspicions of Child Maltreatment training. P. Smith (hire date: September 26, 2022) has not completed the Recognizing and Responding to Suspicions of Child Maltreatment training. .1102(g) Technical assistance was provided on the following: Item # 125 As children arrive and depart, the times must be recorded. I suggested that you either have parents record the time of their child’s arrival and departure or you have teachers complete this requirement. Children must be signed in at the time of arrival and signed out at the time of departure. Accurate times must be maintained. Item #405 Children’s hands must be washed upon arrival to the center, after diaper changes or toileting, before eating meals or snacks, before and after water play, after outdoor activity, and after handling animals or animal cages. Handwashing includes using soap and running water. Baby wipes are not effective handwashing methods. Please remind staff to wash their hands and the children’s hands when required. Please see Sanitation Requirements .2803(b). Item #525 .0901 (b) When food is prepared by or provided by the center, menus for nutritious meals and snacks shall be planned at least one week in advance. At least one dated copy of the current week's menu shall be posted where it can be seen by parents and food preparation staff when food is prepared or provided by the center. A variety of food shall be included in meals and snacks. Any substitution shall be of comparable food value and shall be recorded on the menu prior to the meal or snack being served. I suggested that you remove the “menus” from the picture frame and date them. Item #544 Children under 3 are not permitted to participate in screen time. I suggested that you have the lead teacher in space #4 turn her cell phone around so that children under 3 years of age are not exposed to screen time or use a CD player for music time. Item #714 The exterior fencing had multiple gaps at the bottom creating an escape route for children or allowing vermin to access the outdoor learning environment. The gaps at the bottom of the fencing had varying measurements from 3 and ½ inches to 9 inches. We discussed securing lattice along the bottom of the fence and securing it to the fence or obtaining the black corrugated plastic piping to secure along the bottom of the fencing. Item #716 The stationary equipment on the playground used by children three years of age to eleven years of age did not have a protective surface. We discussed removing those items from the playground and using a more natural approach to the outdoor learning environment. Item #717 Child Care Requirement .0605 (l) Protective surfacing shall cover the area under and around equipment where a child may fall, referred to as the fall zone. The area for fall zones is as follows: (1) for stationary outdoor equipment used by children under two years of age, the protective surfacing shall extend beyond the external limits of the equipment for a minimum of three feet, except that protective surfacing shall be required at all points of entrance and exit for any structure that has a protective barrier; and (2) for stationary outdoor equipment used by children two years of age or older, the protective surfacing shall extend beyond the external limits of the equipment for six feet. As we discussed, the outdoor equipment currently located on the playground is not a requirement. Item #840 Hazardous items such as Plumbers Putty, indoor latex paint, and various body sprays require locked storage. You can use a magnetic lock, lock and key or a combination lock to meet the requirements for locked storage. Read warning labels on potentially hazardous items to ensure proper storage. Item #858 We discussed reading labels on items supplied by the facility and/or parents to ensure proper storage of plastic packaging. When diapers or baby wipes are stored in the original plastic packaging, and list warnings in addition to keep out of reach of children, then those items must be stored at least five feet from ground level when children under three years of age are enrolled in the space where those items are stored. I suggested you place a lock on the cabinet under the diaper changing table or remove the plastic packaging and place in a location that is inaccessible to children under three years of age. Item #859 As a reminder, playground inspections are to be completed monthly. I suggested that you place a reminder on your calendar or phone to alert you to complete a playground inspection. Item #1048 All staff must complete the First Aid course within 90 days of hire and provide verification the course was successfully completed and placed on file. As a reminder, staff must keep their First Aid course current and provide verification to be placed in their personnel file. Item #1067 Documentation must be on file regarding orientation for staff. I suggested that you print the Documentation of Staff Orientation and complete the form in its entirety and place in staff files. This form can be found under the provider tab and scroll to provider documents and forms. Item #1874 Prior to staff caring for children under five years of age, the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy must be reviewed and a signed acknowledgement must be maintained on file. Item #1897 Please visit the website Prevent Child Abuse NC, https://www.preventchildabusenc.org/ to complete the required training. Consultation was provided on the following. • Evacuation routes need to be posted at each exit per fire inspection requirements. Nothing should be hanging from the ceiling. I suggested that you print the Fire Inspection Report Form and familiarize yourself with the requirements. The form can be found on DCDEE’s website at ncchildcare.ncdhhs.gov under provider documents. • We discussed activity plan forms and information required to be documented on the activity plans. As a reminder, activity plans need to be specific and listing materials such as Lincoln Logs under “blocks” is not an activity nor are they blocks. If it interlocks, it is not a block. Legos, Lincoln Logs, Duplo Blocks are examples of manipulatives because they interlock. • In the bathroom in space #1, an automatic air freshener holder was hanging on the wall. I encouraged to remove it from the wall to ensure that an aerosol air freshener will not be placed inside. • During your daily playground checks before children go outside to play make sure to remove any disposable water cups left behind from the previous day. I encouraged you to place trash cans with tight fitting lids on each playground. • Staff will need to create a DCDEE WORKS account and submit official transcripts so their education can be evaluated. Please assist staff with creating and submitting their education in the Workforce Unit in the Raleigh office. On the DCDEE website choose the Provider tab, DCDEE WORKS, and review the DCDEE WORKS Training Simulator Step-by-Step Instructions. Let me know if you have any questions or problems getting this task completed. • The current administrator has completed EPR training. The EPR Plan must be updated and completed by November 10, 2023. I encouraged you to complete the Emergency Preparedness and Response Training as soon as possible but no later than July 10, 2024. • Storage in bathrooms is limited to toileting items. Any non-toileting items are to be stored in an alternate location. Per Sanitation Requirement .2817(a) Storage in toilet rooms shall be limited to toileting and diapering supplies. • Per Sanitation Requirement .2820(f), staff purses and other personal effects shall be kept out of reach of children. I suggested that you obtain lockers with locks for staff to lock up their purses and other personal items in the space you are currently using as a staff lounge. • Prescription medications including prescription diaper rash ointments must be accompanied with the Medication Administration Log. The log must be completed each time the medication was administered. • As children become injured while in care, an Incident Report must be completed and logged on the Incident Report Log. Incident Reports must be completed for all incidents including “boo-boos.” Let me know if you have any questions with Incident Reports. • I suggested that you use the monthly attendance record available on DCDEE’s website in lieu of the attendance book that staff currently use or encourage staff to add the ages of the children in their classroom next to their name. The following is general information for you to review to prepare for the Environment Rating Scale Assessment. ITERS-R and ECERS-R A variety of different types of blocks such as wooden unit blocks, soft unit blocks, cardboard blocks, and homemade blocks with enough blocks in each set for at least three children to build a structure should be provided. The block center should be large enough for three children to build a substantial structure without interfering with one each other’s play. Art projects should allow individual expression by children. Copied, cookie cutter type art projects do not offer children an opportunity for individual expression. Allow children to choose the art media of their choice and provide a variety of materials. The following are suggestions for art materials: markers, chalk, colored pencils, paper, crayons, dry erase markers, finger paint, tape, glue, stickers, small pieces of paper, play dough, clay, hole punchers, stencils, stamps, and scissors. Children under three years age should not have access to materials that would be considered choking hazards such as foam items, small crayons, small pieces of chalk, plastic bags, items easily torn apart or that would fit in a choking tube. You can use these materials under direct teacher supervision working one on one with the child during the art activity. Display in the classroom should be primarily children’s work and not teacher or store-bought display. Children’s art should be posted on their eye level. Avoid long periods of waiting during transitions such as bathroom time or from one activity to another. Develop ideas and strategies to reduce waiting time for children. Teachers can sing songs and do finger plays with the children who are waiting. If children wait more than three minutes without activity, then you will be marked down on the Environment Rating Scale Assessment score. Items such as puzzles and games that are missing pieces should be removed from the classroom and replaced. The classroom should have at least two books per child that are age appropriate for the children in the group. I suggested that books that portray violence be removed. A variety of books that portray real animal pictures, families, disabilities, and different cultures should be added to each classroom. Remove any books that are worn, torn or missing pages. I suggested that you have or purchase hats; boys dress shirts, ties, jerseys and dress coats from a consignment shop, yard sale or dollar store to enhance the dramatic play center. Other items that enhance dramatic play are telephone books, cooking aprons, restaurant menus, calculators, cash registers, cookbooks, and baby doll accessories. Add pictures, books, puzzles, block play people, baby dolls, music, play food and dress-up clothes that represent different cultures. Add pictures, puzzles and block play people that represent people of all ages and disabilities. Review your daily schedule and free play allotted times. Free play times need to be listed separate from all other activities such as hand washing, preparing to go home etc. All centers/materials should be accessible to children during free play. Water must be available to children throughout the day. Always have a pitcher of water and cups for children available. Tables must be cleaned with soapy water then wiped dry. Then spray table with the sanitizing solution and let it sit for at least two minutes before wiping dry. Follow this procedure before and after eating. Make sure no children are near the table when spraying the sanitizing solution. Sinks must be disinfected between changes of use. The staff should spray the sink with the disinfectant spray and allow the disinfectant to stay for at least two minutes before turning on the water and using the sink. All children must have their diapers or pull ups checked or changed at least every two hours and when soiled. Use a timer or follow a daily individual diaper changing schedule to keep you within the two-hour timeframe. Children must wash their hands upon arrival, before and after eating, before and after sand and water play, after toileting, after outdoor play, after handling messy art materials such as paint, glue, and playdough and after touching nose, mouth, floor, trashcan, and anything else that re-contaminates the hands. Staff should follow proper handwashing procedures and wash hands as required. Remove mouthed items from play immediately and sanitize before allowing other children to play with item. You must interact with children in relation to their play with materials. At least two instances must be observed. Math/number - One instance must be observed during routine care as well as during free play of using math/number. SACERS-U Avoid long periods of waiting during transitions such as bathroom time or from one activity to another. Develop ideas and strategies to reduce waiting time for children. Teachers can sing songs and do finger plays with the children who are waiting. If children wait more than three minutes without activity, then you will be marked down on the Environment Rating Scale Assessment score. Display children’s artwork in the classrooms. Include 2-D and 3-D art and craft projects to complete on the activity plan and display. Staff members should sit with children during meals and when possible, during snacks. Handwashing is required when: After children use the toilet or after assisting individual children with toileting routines. Immediately before meal or snack preparation and eating as well as after eating. (Remember to avoid recontamination of hands that can occur when unclean surfaces such as floors or toys are touched before eating.) Upon arrival and after outdoor play After messy activities (e.g., sand play, play dough). Before/after group water play After dealing with bodily fluids (e.g., wiping noses, coughing into hands, bandaging a scraped knee), even if gloves are used. Child sized tables and chairs must be correctly sized for at least 75% of children to receive credit. Gross motor equipment must be sturdy, age appropriate and stimulate many skills such as climbing, balancing, hanging by arms, sliding, riding tricycles and bicycles. You must have a variety of portable materials in good repair accessible to play individual and group gross motor games that stimulate many skills. Active play must occur indoors when they cannot not go outdoors due to precipitating weather. Make sure to always follow the weather watch chart to determine if weather is permitting for outdoor activities. Dramatic Play - Staff must extend dramatic play by offering suggestions, finding appropriate space, and assisting development of dramatic play roles. Language and reading activities - Children should be encouraged to use reading/writing in practical situations such as reading instructions for games, write letters to friends, and retrieve information online. Math and reasoning - Staff must encourage children to practice math/reasoning skills in daily activities such as recording scores for games, younger children set table with correct number of plates/napkins, measure and cut craft material accurately. Science and nature activities - Some science/nature books must be used to extend children’s information. Such as a book open on table near collection of pinecones and acorns, book about insect specimens and staff use the books to answer children’s questions about materials. Greeting and departing - Staff must acknowledge and personally greet children during arrival and departure. Staff and child communication - Staff and children’s conversations must be frequent. Language should be generally used by staff to exchange information with children and for social interaction. Most of the language observed during the assessment should be personal conversation and talking about topics of mutual interest rather than all directive language. Children should be asked why, how, what if questions that require longer and more complex answers. Children must be free to decide not to participate in any activity they choose. For example, if the teacher does a group time activity, the teacher cannot require all children to participate. Children should be given alternate activities. Tables must be cleaned with soapy water then wiped dry. Then spray with sanitizing solution and let sit for at least two minutes before wiping dry. Follow this procedure before and after eating. Make sure no children are near the table when spraying sanitizing solution. Sinks must be disinfected between changes of use. The staff should spray the sink with the disinfectant spray and allow the disinfectant to stay for at least two minutes before turning on the water and using the sink. Schedule - At least one fine motor/language activity must be scheduled daily. Staff need to read with children each day. This would be a free choice activity for children to choose to listen to the book. Since you want to have the Environment Rating Scale completed, I recommended that you visit www.ncrlap.org for supplemental materials for preparing for the Environment Rating Scale Assessments. Additional notes to the Early Childhood Environment Rating Scale Revised Edition can be obtained on this website. NCRLAP also offers Webinar trainings for staff. I also recommended that you register staff now for the upcoming Webinar trainings listed on the ncrlap.org website. Contact your local Child Care Resource and Referral office for further technical assistance with the Environment Rating Scales. Reminders: Any observed violations cited during visits will negatively affect the center's Compliance History Score. Your program must maintain a compliance score of at least 75% as required by G.S. 110-90 (4)(c). Your temporary license will end after January 7, 2024. Stay updated with changes and new rule updates by visiting the DCDEE website at: https://ncchildcare.ncdhhs.gov COVID-19 Resources Visit yourspotyourshot.nc.gov for up-to-date information. Hotline 1-877-490-6642 Health and Safety Training must be completed within one year of employment for new staff and every five years for staff that have already completed the training. Compliance Letter: You must correct the violations found during today's visit immediately. Please send me a letter verifying compliance by August 15, 2023. Please include in that letter each violation number and explain in detail how you corrected each violation and what plan will be implemented to prevent these violations from occurring again. Please sign the letter, include your facility name, ID number, visit date and mail the letter to my mailing address below or email the letter to me at jennifer.roberts@dhhs.nc.gov: Jennifer Roberts PO Box 426 Sherrills Ford, NC 28673 Failure to correct the violations and send the written statement by the due date listed above will result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you state in your corrective action plan letter, that corrections have been made when they have not, it will be considered falsification of information. SECTION .2200 - ADMINISTRATIVE ACTIONS AND CIVIL PENALTIES 10A NCAC 09 .2201 ADMINISTRATIVE actions GENERAL PROVISIONS Upon a finding that a child care facility operator has violated any provision of G.S. 110, Article 7, the rules of this Chapter, or 10A NCAC 10, the Secretary or his or her designee may order one or more administrative actions. Thank you for your time and assistance today. You can reach me at 828-782-0945, jennifer.roberts@dhhs.nc.gov or at PO Box 426, Sherrills Ford, NC 28673 or my supervisor, Tammy McGalliard at tammy.mcgalliard@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .2201 · Violation

Name of Operation: BOLIN'S DAYCARE CENTER Facility ID: 23000506 Consultant: JENNIFER H ROBERTS Operation Type: Center Case Number: Visit Date: 8/1/2023 Number Present: 64 Completed Date: 8/1/2023 Age: From 1 To 11 Total Minutes: 428 Time In: 10:22 AM Time Out: 05:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's unannounced visit has been to monitor your compliance with all applicable child care requirements during the first temporary time period visit. You, Jessica Fletcher, owner assisted me with the visit. The Secretary of State website was checked today, and your business F&E Services LLC., is still active and in good standing. If any changes to the corporation need to be made or you decide to sell your business, then you must notify your consultant at least thirty days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location, or inherited. Currently this center operates with a temporary license issued on July 7, 2023, with the following restrictions: Daytime care only. During this first Temporary Time Period visit, the classrooms were monitored as well as the playgrounds, materials, equipment and required posted items for meeting all minimum licensing requirements. The last monthly fire drill was completed on July 18, 2023, at 10am. The last monthly playground inspection was completed on June 5, 2023. A sample of three children’s files were reviewed. Ten staff files were reviewed. A menu was posted but not dated for morning snack, lunch and afternoon snack and all food listed met the nutrition requirements. The daily schedule was posted. You said that you are going to apply for the rated license and request to have the Environment Rating Scale Assessment completed. As we discussed, the Environment Rating Scale Assessment could possibly help you in achieving at least a three-star child care license. We discussed and I gave you a copy of the Application for Assessment for a Two Component Star Rated License and the Rated License Assessment Request form today to complete and return to me. To allow time for the assessment to be requested, completed, score received and reviewed, and the rated license packet to be completed, I must receive your request to have the Environment Rating Scale assessment completed no later than October 1, 2023. We reviewed and discussed Program Standard points, Staff Education points and Quality point options. Another review of these points will be conducted at your next Temporary Time Period Visit. I discussed with you that programs with less than a three-star license will not be eligible to receive subsidy funding. All staff must establish a DCDEE WORKS account and have their education evaluations completed by Workforce by November 7, 2023. Documentation from Workforce on the results of the education evaluation must be on file for review for each staff member. The following violations were observed today. Violation Number Comment Rule 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. The arrival time for six (6) children in attendance was not maintained on August 1, 2023. 10A NCAC 09 .0302(d)(4) 405 A child's hands were not washed after each diaper change. Children shall wash hands upon arrival at the child care center; after each diaper change or visit to the toilet; before eating meals or snacks; before and after water play; after outdoor activity; and after handling animals or animal cages. Except for diapering and before eating meals or snacks, hand sanitizing products may be used in lieu of handwashing while children are outdoors if hands are washed upon returning indoors. In space #4, four children, one (1) year of age returned indoors from the outdoor learning environment. The children did not wash their hands and were instructed to sit at the table for lunch. The lead teacher walked over to the diaper changing area and retrieved baby wipes and wiped each child's hands with the baby wipe as they sat at the table waiting for lunch while listening to and watching a music video on the lead teacher's cell phone. 15A NCAC 18A .2803(c)(2) 525 Menus for all meals and snacks were not planned at least 1 week ahead and dated. The menu posted on the wall outside of the kitchen for parents to view was not dated. 10A NCAC 09 .0901(b) 544 Screen time was offered to children under three years of age. In space #4, four (4) children, one year of age were allowed to listen to music and watch a video on the lead teachers cell phone while she wiped their hands with a baby wipe in preparation of lunch. .0510(f) 714 Openings in equipment, steps, decks, handrails, and fencing were not less than 3 1/2 inches or greater than 9 inches. The fence along the exterior of the three separate playgrounds used by children enrolled had gaps ranging from 3 and 1/2 inches to 9 inches to the ground from the bottom of the fencing. .0605(g) 716 All stationary equipment, more than 18 inches high, was not installed over protective surfacing. The "Trike-go-Round," "Merry-go-Round," "See-Saw" on springs, "Spinning bowl/spinning tea cup" on the playground used by children three years of age to eleven years of age did not have a protective surface. .0605(j) 717 Surfacing did not extend six (6) feet beyond the external limits of the equipment or 3 feet for equipment used only by children less than 2 years of age. The playground used by children three years of age to eleven years of age did not have the required surfacing extending six feet beyond the external limits around the following installed equipment, the "Trike-go-Round," "Merry-go-Round," "See-Saw" on springs, "Spinning bowl/spinning tea cup." .0605(l)(1-2) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In the bathroom in space #1, two (2) gallon sized cans of Sherwin Williams paint was stored under the unlocked sink. One (1) container of Plumber's Putty with multiple warnings in addition to keep out of the reach of children was stored in the bottom unlocked drawer to the left of the sink. In space #7 "Cotton Candy" body spray, "Sea Island Shore" body spray and "Champagne Toast" body spray were stored on an open shelf above the radio and less than five feet from ground level and accessible to children five years of age and older. .2820(b) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Under the unlocked diaper changing table in space #4, Little Journey Baby Wipes and Huggies Little Swimmers were stored in the plastic packaging that listed multiple warnings were accessible to children one year of age. .0604(q) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. A playground inspection was not completed for July 2023. .0605(q) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One (1) staff with a hire date of October 24, 2022 did not have verification on file for successfully completing certification in First Aid. .1102(c) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. A. Hammonds (hire date: July 13, 2023) did not have six clock hours of training documented or on file for review. .1101(a)(b) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. A signed acknowledgement with all required information was not on file for staff with the following hire dates, March 2, 2020, July 19, 2022, October 24, 2022, July 10, 2023, and July 13, 2023. .0608(d)(1-4) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. H. Cochran (hire date: July 19, 2022) has not completed the Recognizing and Responding to Suspicions of Child Maltreatment training. P. Smith (hire date: September 26, 2022) has not completed the Recognizing and Responding to Suspicions of Child Maltreatment training. .1102(g) Technical assistance was provided on the following: Item # 125 As children arrive and depart, the times must be recorded. I suggested that you either have parents record the time of their child’s arrival and departure or you have teachers complete this requirement. Children must be signed in at the time of arrival and signed out at the time of departure. Accurate times must be maintained. Item #405 Children’s hands must be washed upon arrival to the center, after diaper changes or toileting, before eating meals or snacks, before and after water play, after outdoor activity, and after handling animals or animal cages. Handwashing includes using soap and running water. Baby wipes are not effective handwashing methods. Please remind staff to wash their hands and the children’s hands when required. Please see Sanitation Requirements .2803(b). Item #525 .0901 (b) When food is prepared by or provided by the center, menus for nutritious meals and snacks shall be planned at least one week in advance. At least one dated copy of the current week's menu shall be posted where it can be seen by parents and food preparation staff when food is prepared or provided by the center. A variety of food shall be included in meals and snacks. Any substitution shall be of comparable food value and shall be recorded on the menu prior to the meal or snack being served. I suggested that you remove the “menus” from the picture frame and date them. Item #544 Children under 3 are not permitted to participate in screen time. I suggested that you have the lead teacher in space #4 turn her cell phone around so that children under 3 years of age are not exposed to screen time or use a CD player for music time. Item #714 The exterior fencing had multiple gaps at the bottom creating an escape route for children or allowing vermin to access the outdoor learning environment. The gaps at the bottom of the fencing had varying measurements from 3 and ½ inches to 9 inches. We discussed securing lattice along the bottom of the fence and securing it to the fence or obtaining the black corrugated plastic piping to secure along the bottom of the fencing. Item #716 The stationary equipment on the playground used by children three years of age to eleven years of age did not have a protective surface. We discussed removing those items from the playground and using a more natural approach to the outdoor learning environment. Item #717 Child Care Requirement .0605 (l) Protective surfacing shall cover the area under and around equipment where a child may fall, referred to as the fall zone. The area for fall zones is as follows: (1) for stationary outdoor equipment used by children under two years of age, the protective surfacing shall extend beyond the external limits of the equipment for a minimum of three feet, except that protective surfacing shall be required at all points of entrance and exit for any structure that has a protective barrier; and (2) for stationary outdoor equipment used by children two years of age or older, the protective surfacing shall extend beyond the external limits of the equipment for six feet. As we discussed, the outdoor equipment currently located on the playground is not a requirement. Item #840 Hazardous items such as Plumbers Putty, indoor latex paint, and various body sprays require locked storage. You can use a magnetic lock, lock and key or a combination lock to meet the requirements for locked storage. Read warning labels on potentially hazardous items to ensure proper storage. Item #858 We discussed reading labels on items supplied by the facility and/or parents to ensure proper storage of plastic packaging. When diapers or baby wipes are stored in the original plastic packaging, and list warnings in addition to keep out of reach of children, then those items must be stored at least five feet from ground level when children under three years of age are enrolled in the space where those items are stored. I suggested you place a lock on the cabinet under the diaper changing table or remove the plastic packaging and place in a location that is inaccessible to children under three years of age. Item #859 As a reminder, playground inspections are to be completed monthly. I suggested that you place a reminder on your calendar or phone to alert you to complete a playground inspection. Item #1048 All staff must complete the First Aid course within 90 days of hire and provide verification the course was successfully completed and placed on file. As a reminder, staff must keep their First Aid course current and provide verification to be placed in their personnel file. Item #1067 Documentation must be on file regarding orientation for staff. I suggested that you print the Documentation of Staff Orientation and complete the form in its entirety and place in staff files. This form can be found under the provider tab and scroll to provider documents and forms. Item #1874 Prior to staff caring for children under five years of age, the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy must be reviewed and a signed acknowledgement must be maintained on file. Item #1897 Please visit the website Prevent Child Abuse NC, https://www.preventchildabusenc.org/ to complete the required training. Consultation was provided on the following. • Evacuation routes need to be posted at each exit per fire inspection requirements. Nothing should be hanging from the ceiling. I suggested that you print the Fire Inspection Report Form and familiarize yourself with the requirements. The form can be found on DCDEE’s website at ncchildcare.ncdhhs.gov under provider documents. • We discussed activity plan forms and information required to be documented on the activity plans. As a reminder, activity plans need to be specific and listing materials such as Lincoln Logs under “blocks” is not an activity nor are they blocks. If it interlocks, it is not a block. Legos, Lincoln Logs, Duplo Blocks are examples of manipulatives because they interlock. • In the bathroom in space #1, an automatic air freshener holder was hanging on the wall. I encouraged to remove it from the wall to ensure that an aerosol air freshener will not be placed inside. • During your daily playground checks before children go outside to play make sure to remove any disposable water cups left behind from the previous day. I encouraged you to place trash cans with tight fitting lids on each playground. • Staff will need to create a DCDEE WORKS account and submit official transcripts so their education can be evaluated. Please assist staff with creating and submitting their education in the Workforce Unit in the Raleigh office. On the DCDEE website choose the Provider tab, DCDEE WORKS, and review the DCDEE WORKS Training Simulator Step-by-Step Instructions. Let me know if you have any questions or problems getting this task completed. • The current administrator has completed EPR training. The EPR Plan must be updated and completed by November 10, 2023. I encouraged you to complete the Emergency Preparedness and Response Training as soon as possible but no later than July 10, 2024. • Storage in bathrooms is limited to toileting items. Any non-toileting items are to be stored in an alternate location. Per Sanitation Requirement .2817(a) Storage in toilet rooms shall be limited to toileting and diapering supplies. • Per Sanitation Requirement .2820(f), staff purses and other personal effects shall be kept out of reach of children. I suggested that you obtain lockers with locks for staff to lock up their purses and other personal items in the space you are currently using as a staff lounge. • Prescription medications including prescription diaper rash ointments must be accompanied with the Medication Administration Log. The log must be completed each time the medication was administered. • As children become injured while in care, an Incident Report must be completed and logged on the Incident Report Log. Incident Reports must be completed for all incidents including “boo-boos.” Let me know if you have any questions with Incident Reports. • I suggested that you use the monthly attendance record available on DCDEE’s website in lieu of the attendance book that staff currently use or encourage staff to add the ages of the children in their classroom next to their name. The following is general information for you to review to prepare for the Environment Rating Scale Assessment. ITERS-R and ECERS-R A variety of different types of blocks such as wooden unit blocks, soft unit blocks, cardboard blocks, and homemade blocks with enough blocks in each set for at least three children to build a structure should be provided. The block center should be large enough for three children to build a substantial structure without interfering with one each other’s play. Art projects should allow individual expression by children. Copied, cookie cutter type art projects do not offer children an opportunity for individual expression. Allow children to choose the art media of their choice and provide a variety of materials. The following are suggestions for art materials: markers, chalk, colored pencils, paper, crayons, dry erase markers, finger paint, tape, glue, stickers, small pieces of paper, play dough, clay, hole punchers, stencils, stamps, and scissors. Children under three years age should not have access to materials that would be considered choking hazards such as foam items, small crayons, small pieces of chalk, plastic bags, items easily torn apart or that would fit in a choking tube. You can use these materials under direct teacher supervision working one on one with the child during the art activity. Display in the classroom should be primarily children’s work and not teacher or store-bought display. Children’s art should be posted on their eye level. Avoid long periods of waiting during transitions such as bathroom time or from one activity to another. Develop ideas and strategies to reduce waiting time for children. Teachers can sing songs and do finger plays with the children who are waiting. If children wait more than three minutes without activity, then you will be marked down on the Environment Rating Scale Assessment score. Items such as puzzles and games that are missing pieces should be removed from the classroom and replaced. The classroom should have at least two books per child that are age appropriate for the children in the group. I suggested that books that portray violence be removed. A variety of books that portray real animal pictures, families, disabilities, and different cultures should be added to each classroom. Remove any books that are worn, torn or missing pages. I suggested that you have or purchase hats; boys dress shirts, ties, jerseys and dress coats from a consignment shop, yard sale or dollar store to enhance the dramatic play center. Other items that enhance dramatic play are telephone books, cooking aprons, restaurant menus, calculators, cash registers, cookbooks, and baby doll accessories. Add pictures, books, puzzles, block play people, baby dolls, music, play food and dress-up clothes that represent different cultures. Add pictures, puzzles and block play people that represent people of all ages and disabilities. Review your daily schedule and free play allotted times. Free play times need to be listed separate from all other activities such as hand washing, preparing to go home etc. All centers/materials should be accessible to children during free play. Water must be available to children throughout the day. Always have a pitcher of water and cups for children available. Tables must be cleaned with soapy water then wiped dry. Then spray table with the sanitizing solution and let it sit for at least two minutes before wiping dry. Follow this procedure before and after eating. Make sure no children are near the table when spraying the sanitizing solution. Sinks must be disinfected between changes of use. The staff should spray the sink with the disinfectant spray and allow the disinfectant to stay for at least two minutes before turning on the water and using the sink. All children must have their diapers or pull ups checked or changed at least every two hours and when soiled. Use a timer or follow a daily individual diaper changing schedule to keep you within the two-hour timeframe. Children must wash their hands upon arrival, before and after eating, before and after sand and water play, after toileting, after outdoor play, after handling messy art materials such as paint, glue, and playdough and after touching nose, mouth, floor, trashcan, and anything else that re-contaminates the hands. Staff should follow proper handwashing procedures and wash hands as required. Remove mouthed items from play immediately and sanitize before allowing other children to play with item. You must interact with children in relation to their play with materials. At least two instances must be observed. Math/number - One instance must be observed during routine care as well as during free play of using math/number. SACERS-U Avoid long periods of waiting during transitions such as bathroom time or from one activity to another. Develop ideas and strategies to reduce waiting time for children. Teachers can sing songs and do finger plays with the children who are waiting. If children wait more than three minutes without activity, then you will be marked down on the Environment Rating Scale Assessment score. Display children’s artwork in the classrooms. Include 2-D and 3-D art and craft projects to complete on the activity plan and display. Staff members should sit with children during meals and when possible, during snacks. Handwashing is required when: After children use the toilet or after assisting individual children with toileting routines. Immediately before meal or snack preparation and eating as well as after eating. (Remember to avoid recontamination of hands that can occur when unclean surfaces such as floors or toys are touched before eating.) Upon arrival and after outdoor play After messy activities (e.g., sand play, play dough). Before/after group water play After dealing with bodily fluids (e.g., wiping noses, coughing into hands, bandaging a scraped knee), even if gloves are used. Child sized tables and chairs must be correctly sized for at least 75% of children to receive credit. Gross motor equipment must be sturdy, age appropriate and stimulate many skills such as climbing, balancing, hanging by arms, sliding, riding tricycles and bicycles. You must have a variety of portable materials in good repair accessible to play individual and group gross motor games that stimulate many skills. Active play must occur indoors when they cannot not go outdoors due to precipitating weather. Make sure to always follow the weather watch chart to determine if weather is permitting for outdoor activities. Dramatic Play - Staff must extend dramatic play by offering suggestions, finding appropriate space, and assisting development of dramatic play roles. Language and reading activities - Children should be encouraged to use reading/writing in practical situations such as reading instructions for games, write letters to friends, and retrieve information online. Math and reasoning - Staff must encourage children to practice math/reasoning skills in daily activities such as recording scores for games, younger children set table with correct number of plates/napkins, measure and cut craft material accurately. Science and nature activities - Some science/nature books must be used to extend children’s information. Such as a book open on table near collection of pinecones and acorns, book about insect specimens and staff use the books to answer children’s questions about materials. Greeting and departing - Staff must acknowledge and personally greet children during arrival and departure. Staff and child communication - Staff and children’s conversations must be frequent. Language should be generally used by staff to exchange information with children and for social interaction. Most of the language observed during the assessment should be personal conversation and talking about topics of mutual interest rather than all directive language. Children should be asked why, how, what if questions that require longer and more complex answers. Children must be free to decide not to participate in any activity they choose. For example, if the teacher does a group time activity, the teacher cannot require all children to participate. Children should be given alternate activities. Tables must be cleaned with soapy water then wiped dry. Then spray with sanitizing solution and let sit for at least two minutes before wiping dry. Follow this procedure before and after eating. Make sure no children are near the table when spraying sanitizing solution. Sinks must be disinfected between changes of use. The staff should spray the sink with the disinfectant spray and allow the disinfectant to stay for at least two minutes before turning on the water and using the sink. Schedule - At least one fine motor/language activity must be scheduled daily. Staff need to read with children each day. This would be a free choice activity for children to choose to listen to the book. Since you want to have the Environment Rating Scale completed, I recommended that you visit www.ncrlap.org for supplemental materials for preparing for the Environment Rating Scale Assessments. Additional notes to the Early Childhood Environment Rating Scale Revised Edition can be obtained on this website. NCRLAP also offers Webinar trainings for staff. I also recommended that you register staff now for the upcoming Webinar trainings listed on the ncrlap.org website. Contact your local Child Care Resource and Referral office for further technical assistance with the Environment Rating Scales. Reminders: Any observed violations cited during visits will negatively affect the center's Compliance History Score. Your program must maintain a compliance score of at least 75% as required by G.S. 110-90 (4)(c). Your temporary license will end after January 7, 2024. Stay updated with changes and new rule updates by visiting the DCDEE website at: https://ncchildcare.ncdhhs.gov COVID-19 Resources Visit yourspotyourshot.nc.gov for up-to-date information. Hotline 1-877-490-6642 Health and Safety Training must be completed within one year of employment for new staff and every five years for staff that have already completed the training. Compliance Letter: You must correct the violations found during today's visit immediately. Please send me a letter verifying compliance by August 15, 2023. Please include in that letter each violation number and explain in detail how you corrected each violation and what plan will be implemented to prevent these violations from occurring again. Please sign the letter, include your facility name, ID number, visit date and mail the letter to my mailing address below or email the letter to me at jennifer.roberts@dhhs.nc.gov: Jennifer Roberts PO Box 426 Sherrills Ford, NC 28673 Failure to correct the violations and send the written statement by the due date listed above will result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you state in your corrective action plan letter, that corrections have been made when they have not, it will be considered falsification of information. SECTION .2200 - ADMINISTRATIVE ACTIONS AND CIVIL PENALTIES 10A NCAC 09 .2201 ADMINISTRATIVE actions GENERAL PROVISIONS Upon a finding that a child care facility operator has violated any provision of G.S. 110, Article 7, the rules of this Chapter, or 10A NCAC 10, the Secretary or his or her designee may order one or more administrative actions. Thank you for your time and assistance today. You can reach me at 828-782-0945, jennifer.roberts@dhhs.nc.gov or at PO Box 426, Sherrills Ford, NC 28673 or my supervisor, Tammy McGalliard at tammy.mcgalliard@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: BOLIN'S DAYCARE CENTER Facility ID: 23000506 Consultant: JENNIFER H ROBERTS Operation Type: Center Case Number: Visit Date: 8/1/2023 Number Present: 64 Completed Date: 8/1/2023 Age: From 1 To 11 Total Minutes: 428 Time In: 10:22 AM Time Out: 05:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's unannounced visit has been to monitor your compliance with all applicable child care requirements during the first temporary time period visit. You, Jessica Fletcher, owner assisted me with the visit. The Secretary of State website was checked today, and your business F&E Services LLC., is still active and in good standing. If any changes to the corporation need to be made or you decide to sell your business, then you must notify your consultant at least thirty days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location, or inherited. Currently this center operates with a temporary license issued on July 7, 2023, with the following restrictions: Daytime care only. During this first Temporary Time Period visit, the classrooms were monitored as well as the playgrounds, materials, equipment and required posted items for meeting all minimum licensing requirements. The last monthly fire drill was completed on July 18, 2023, at 10am. The last monthly playground inspection was completed on June 5, 2023. A sample of three children’s files were reviewed. Ten staff files were reviewed. A menu was posted but not dated for morning snack, lunch and afternoon snack and all food listed met the nutrition requirements. The daily schedule was posted. You said that you are going to apply for the rated license and request to have the Environment Rating Scale Assessment completed. As we discussed, the Environment Rating Scale Assessment could possibly help you in achieving at least a three-star child care license. We discussed and I gave you a copy of the Application for Assessment for a Two Component Star Rated License and the Rated License Assessment Request form today to complete and return to me. To allow time for the assessment to be requested, completed, score received and reviewed, and the rated license packet to be completed, I must receive your request to have the Environment Rating Scale assessment completed no later than October 1, 2023. We reviewed and discussed Program Standard points, Staff Education points and Quality point options. Another review of these points will be conducted at your next Temporary Time Period Visit. I discussed with you that programs with less than a three-star license will not be eligible to receive subsidy funding. All staff must establish a DCDEE WORKS account and have their education evaluations completed by Workforce by November 7, 2023. Documentation from Workforce on the results of the education evaluation must be on file for review for each staff member. The following violations were observed today. Violation Number Comment Rule 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. The arrival time for six (6) children in attendance was not maintained on August 1, 2023. 10A NCAC 09 .0302(d)(4) 405 A child's hands were not washed after each diaper change. Children shall wash hands upon arrival at the child care center; after each diaper change or visit to the toilet; before eating meals or snacks; before and after water play; after outdoor activity; and after handling animals or animal cages. Except for diapering and before eating meals or snacks, hand sanitizing products may be used in lieu of handwashing while children are outdoors if hands are washed upon returning indoors. In space #4, four children, one (1) year of age returned indoors from the outdoor learning environment. The children did not wash their hands and were instructed to sit at the table for lunch. The lead teacher walked over to the diaper changing area and retrieved baby wipes and wiped each child's hands with the baby wipe as they sat at the table waiting for lunch while listening to and watching a music video on the lead teacher's cell phone. 15A NCAC 18A .2803(c)(2) 525 Menus for all meals and snacks were not planned at least 1 week ahead and dated. The menu posted on the wall outside of the kitchen for parents to view was not dated. 10A NCAC 09 .0901(b) 544 Screen time was offered to children under three years of age. In space #4, four (4) children, one year of age were allowed to listen to music and watch a video on the lead teachers cell phone while she wiped their hands with a baby wipe in preparation of lunch. .0510(f) 714 Openings in equipment, steps, decks, handrails, and fencing were not less than 3 1/2 inches or greater than 9 inches. The fence along the exterior of the three separate playgrounds used by children enrolled had gaps ranging from 3 and 1/2 inches to 9 inches to the ground from the bottom of the fencing. .0605(g) 716 All stationary equipment, more than 18 inches high, was not installed over protective surfacing. The "Trike-go-Round," "Merry-go-Round," "See-Saw" on springs, "Spinning bowl/spinning tea cup" on the playground used by children three years of age to eleven years of age did not have a protective surface. .0605(j) 717 Surfacing did not extend six (6) feet beyond the external limits of the equipment or 3 feet for equipment used only by children less than 2 years of age. The playground used by children three years of age to eleven years of age did not have the required surfacing extending six feet beyond the external limits around the following installed equipment, the "Trike-go-Round," "Merry-go-Round," "See-Saw" on springs, "Spinning bowl/spinning tea cup." .0605(l)(1-2) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In the bathroom in space #1, two (2) gallon sized cans of Sherwin Williams paint was stored under the unlocked sink. One (1) container of Plumber's Putty with multiple warnings in addition to keep out of the reach of children was stored in the bottom unlocked drawer to the left of the sink. In space #7 "Cotton Candy" body spray, "Sea Island Shore" body spray and "Champagne Toast" body spray were stored on an open shelf above the radio and less than five feet from ground level and accessible to children five years of age and older. .2820(b) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Under the unlocked diaper changing table in space #4, Little Journey Baby Wipes and Huggies Little Swimmers were stored in the plastic packaging that listed multiple warnings were accessible to children one year of age. .0604(q) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. A playground inspection was not completed for July 2023. .0605(q) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One (1) staff with a hire date of October 24, 2022 did not have verification on file for successfully completing certification in First Aid. .1102(c) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. A. Hammonds (hire date: July 13, 2023) did not have six clock hours of training documented or on file for review. .1101(a)(b) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. A signed acknowledgement with all required information was not on file for staff with the following hire dates, March 2, 2020, July 19, 2022, October 24, 2022, July 10, 2023, and July 13, 2023. .0608(d)(1-4) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. H. Cochran (hire date: July 19, 2022) has not completed the Recognizing and Responding to Suspicions of Child Maltreatment training. P. Smith (hire date: September 26, 2022) has not completed the Recognizing and Responding to Suspicions of Child Maltreatment training. .1102(g) Technical assistance was provided on the following: Item # 125 As children arrive and depart, the times must be recorded. I suggested that you either have parents record the time of their child’s arrival and departure or you have teachers complete this requirement. Children must be signed in at the time of arrival and signed out at the time of departure. Accurate times must be maintained. Item #405 Children’s hands must be washed upon arrival to the center, after diaper changes or toileting, before eating meals or snacks, before and after water play, after outdoor activity, and after handling animals or animal cages. Handwashing includes using soap and running water. Baby wipes are not effective handwashing methods. Please remind staff to wash their hands and the children’s hands when required. Please see Sanitation Requirements .2803(b). Item #525 .0901 (b) When food is prepared by or provided by the center, menus for nutritious meals and snacks shall be planned at least one week in advance. At least one dated copy of the current week's menu shall be posted where it can be seen by parents and food preparation staff when food is prepared or provided by the center. A variety of food shall be included in meals and snacks. Any substitution shall be of comparable food value and shall be recorded on the menu prior to the meal or snack being served. I suggested that you remove the “menus” from the picture frame and date them. Item #544 Children under 3 are not permitted to participate in screen time. I suggested that you have the lead teacher in space #4 turn her cell phone around so that children under 3 years of age are not exposed to screen time or use a CD player for music time. Item #714 The exterior fencing had multiple gaps at the bottom creating an escape route for children or allowing vermin to access the outdoor learning environment. The gaps at the bottom of the fencing had varying measurements from 3 and ½ inches to 9 inches. We discussed securing lattice along the bottom of the fence and securing it to the fence or obtaining the black corrugated plastic piping to secure along the bottom of the fencing. Item #716 The stationary equipment on the playground used by children three years of age to eleven years of age did not have a protective surface. We discussed removing those items from the playground and using a more natural approach to the outdoor learning environment. Item #717 Child Care Requirement .0605 (l) Protective surfacing shall cover the area under and around equipment where a child may fall, referred to as the fall zone. The area for fall zones is as follows: (1) for stationary outdoor equipment used by children under two years of age, the protective surfacing shall extend beyond the external limits of the equipment for a minimum of three feet, except that protective surfacing shall be required at all points of entrance and exit for any structure that has a protective barrier; and (2) for stationary outdoor equipment used by children two years of age or older, the protective surfacing shall extend beyond the external limits of the equipment for six feet. As we discussed, the outdoor equipment currently located on the playground is not a requirement. Item #840 Hazardous items such as Plumbers Putty, indoor latex paint, and various body sprays require locked storage. You can use a magnetic lock, lock and key or a combination lock to meet the requirements for locked storage. Read warning labels on potentially hazardous items to ensure proper storage. Item #858 We discussed reading labels on items supplied by the facility and/or parents to ensure proper storage of plastic packaging. When diapers or baby wipes are stored in the original plastic packaging, and list warnings in addition to keep out of reach of children, then those items must be stored at least five feet from ground level when children under three years of age are enrolled in the space where those items are stored. I suggested you place a lock on the cabinet under the diaper changing table or remove the plastic packaging and place in a location that is inaccessible to children under three years of age. Item #859 As a reminder, playground inspections are to be completed monthly. I suggested that you place a reminder on your calendar or phone to alert you to complete a playground inspection. Item #1048 All staff must complete the First Aid course within 90 days of hire and provide verification the course was successfully completed and placed on file. As a reminder, staff must keep their First Aid course current and provide verification to be placed in their personnel file. Item #1067 Documentation must be on file regarding orientation for staff. I suggested that you print the Documentation of Staff Orientation and complete the form in its entirety and place in staff files. This form can be found under the provider tab and scroll to provider documents and forms. Item #1874 Prior to staff caring for children under five years of age, the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy must be reviewed and a signed acknowledgement must be maintained on file. Item #1897 Please visit the website Prevent Child Abuse NC, https://www.preventchildabusenc.org/ to complete the required training. Consultation was provided on the following. • Evacuation routes need to be posted at each exit per fire inspection requirements. Nothing should be hanging from the ceiling. I suggested that you print the Fire Inspection Report Form and familiarize yourself with the requirements. The form can be found on DCDEE’s website at ncchildcare.ncdhhs.gov under provider documents. • We discussed activity plan forms and information required to be documented on the activity plans. As a reminder, activity plans need to be specific and listing materials such as Lincoln Logs under “blocks” is not an activity nor are they blocks. If it interlocks, it is not a block. Legos, Lincoln Logs, Duplo Blocks are examples of manipulatives because they interlock. • In the bathroom in space #1, an automatic air freshener holder was hanging on the wall. I encouraged to remove it from the wall to ensure that an aerosol air freshener will not be placed inside. • During your daily playground checks before children go outside to play make sure to remove any disposable water cups left behind from the previous day. I encouraged you to place trash cans with tight fitting lids on each playground. • Staff will need to create a DCDEE WORKS account and submit official transcripts so their education can be evaluated. Please assist staff with creating and submitting their education in the Workforce Unit in the Raleigh office. On the DCDEE website choose the Provider tab, DCDEE WORKS, and review the DCDEE WORKS Training Simulator Step-by-Step Instructions. Let me know if you have any questions or problems getting this task completed. • The current administrator has completed EPR training. The EPR Plan must be updated and completed by November 10, 2023. I encouraged you to complete the Emergency Preparedness and Response Training as soon as possible but no later than July 10, 2024. • Storage in bathrooms is limited to toileting items. Any non-toileting items are to be stored in an alternate location. Per Sanitation Requirement .2817(a) Storage in toilet rooms shall be limited to toileting and diapering supplies. • Per Sanitation Requirement .2820(f), staff purses and other personal effects shall be kept out of reach of children. I suggested that you obtain lockers with locks for staff to lock up their purses and other personal items in the space you are currently using as a staff lounge. • Prescription medications including prescription diaper rash ointments must be accompanied with the Medication Administration Log. The log must be completed each time the medication was administered. • As children become injured while in care, an Incident Report must be completed and logged on the Incident Report Log. Incident Reports must be completed for all incidents including “boo-boos.” Let me know if you have any questions with Incident Reports. • I suggested that you use the monthly attendance record available on DCDEE’s website in lieu of the attendance book that staff currently use or encourage staff to add the ages of the children in their classroom next to their name. The following is general information for you to review to prepare for the Environment Rating Scale Assessment. ITERS-R and ECERS-R A variety of different types of blocks such as wooden unit blocks, soft unit blocks, cardboard blocks, and homemade blocks with enough blocks in each set for at least three children to build a structure should be provided. The block center should be large enough for three children to build a substantial structure without interfering with one each other’s play. Art projects should allow individual expression by children. Copied, cookie cutter type art projects do not offer children an opportunity for individual expression. Allow children to choose the art media of their choice and provide a variety of materials. The following are suggestions for art materials: markers, chalk, colored pencils, paper, crayons, dry erase markers, finger paint, tape, glue, stickers, small pieces of paper, play dough, clay, hole punchers, stencils, stamps, and scissors. Children under three years age should not have access to materials that would be considered choking hazards such as foam items, small crayons, small pieces of chalk, plastic bags, items easily torn apart or that would fit in a choking tube. You can use these materials under direct teacher supervision working one on one with the child during the art activity. Display in the classroom should be primarily children’s work and not teacher or store-bought display. Children’s art should be posted on their eye level. Avoid long periods of waiting during transitions such as bathroom time or from one activity to another. Develop ideas and strategies to reduce waiting time for children. Teachers can sing songs and do finger plays with the children who are waiting. If children wait more than three minutes without activity, then you will be marked down on the Environment Rating Scale Assessment score. Items such as puzzles and games that are missing pieces should be removed from the classroom and replaced. The classroom should have at least two books per child that are age appropriate for the children in the group. I suggested that books that portray violence be removed. A variety of books that portray real animal pictures, families, disabilities, and different cultures should be added to each classroom. Remove any books that are worn, torn or missing pages. I suggested that you have or purchase hats; boys dress shirts, ties, jerseys and dress coats from a consignment shop, yard sale or dollar store to enhance the dramatic play center. Other items that enhance dramatic play are telephone books, cooking aprons, restaurant menus, calculators, cash registers, cookbooks, and baby doll accessories. Add pictures, books, puzzles, block play people, baby dolls, music, play food and dress-up clothes that represent different cultures. Add pictures, puzzles and block play people that represent people of all ages and disabilities. Review your daily schedule and free play allotted times. Free play times need to be listed separate from all other activities such as hand washing, preparing to go home etc. All centers/materials should be accessible to children during free play. Water must be available to children throughout the day. Always have a pitcher of water and cups for children available. Tables must be cleaned with soapy water then wiped dry. Then spray table with the sanitizing solution and let it sit for at least two minutes before wiping dry. Follow this procedure before and after eating. Make sure no children are near the table when spraying the sanitizing solution. Sinks must be disinfected between changes of use. The staff should spray the sink with the disinfectant spray and allow the disinfectant to stay for at least two minutes before turning on the water and using the sink. All children must have their diapers or pull ups checked or changed at least every two hours and when soiled. Use a timer or follow a daily individual diaper changing schedule to keep you within the two-hour timeframe. Children must wash their hands upon arrival, before and after eating, before and after sand and water play, after toileting, after outdoor play, after handling messy art materials such as paint, glue, and playdough and after touching nose, mouth, floor, trashcan, and anything else that re-contaminates the hands. Staff should follow proper handwashing procedures and wash hands as required. Remove mouthed items from play immediately and sanitize before allowing other children to play with item. You must interact with children in relation to their play with materials. At least two instances must be observed. Math/number - One instance must be observed during routine care as well as during free play of using math/number. SACERS-U Avoid long periods of waiting during transitions such as bathroom time or from one activity to another. Develop ideas and strategies to reduce waiting time for children. Teachers can sing songs and do finger plays with the children who are waiting. If children wait more than three minutes without activity, then you will be marked down on the Environment Rating Scale Assessment score. Display children’s artwork in the classrooms. Include 2-D and 3-D art and craft projects to complete on the activity plan and display. Staff members should sit with children during meals and when possible, during snacks. Handwashing is required when: After children use the toilet or after assisting individual children with toileting routines. Immediately before meal or snack preparation and eating as well as after eating. (Remember to avoid recontamination of hands that can occur when unclean surfaces such as floors or toys are touched before eating.) Upon arrival and after outdoor play After messy activities (e.g., sand play, play dough). Before/after group water play After dealing with bodily fluids (e.g., wiping noses, coughing into hands, bandaging a scraped knee), even if gloves are used. Child sized tables and chairs must be correctly sized for at least 75% of children to receive credit. Gross motor equipment must be sturdy, age appropriate and stimulate many skills such as climbing, balancing, hanging by arms, sliding, riding tricycles and bicycles. You must have a variety of portable materials in good repair accessible to play individual and group gross motor games that stimulate many skills. Active play must occur indoors when they cannot not go outdoors due to precipitating weather. Make sure to always follow the weather watch chart to determine if weather is permitting for outdoor activities. Dramatic Play - Staff must extend dramatic play by offering suggestions, finding appropriate space, and assisting development of dramatic play roles. Language and reading activities - Children should be encouraged to use reading/writing in practical situations such as reading instructions for games, write letters to friends, and retrieve information online. Math and reasoning - Staff must encourage children to practice math/reasoning skills in daily activities such as recording scores for games, younger children set table with correct number of plates/napkins, measure and cut craft material accurately. Science and nature activities - Some science/nature books must be used to extend children’s information. Such as a book open on table near collection of pinecones and acorns, book about insect specimens and staff use the books to answer children’s questions about materials. Greeting and departing - Staff must acknowledge and personally greet children during arrival and departure. Staff and child communication - Staff and children’s conversations must be frequent. Language should be generally used by staff to exchange information with children and for social interaction. Most of the language observed during the assessment should be personal conversation and talking about topics of mutual interest rather than all directive language. Children should be asked why, how, what if questions that require longer and more complex answers. Children must be free to decide not to participate in any activity they choose. For example, if the teacher does a group time activity, the teacher cannot require all children to participate. Children should be given alternate activities. Tables must be cleaned with soapy water then wiped dry. Then spray with sanitizing solution and let sit for at least two minutes before wiping dry. Follow this procedure before and after eating. Make sure no children are near the table when spraying sanitizing solution. Sinks must be disinfected between changes of use. The staff should spray the sink with the disinfectant spray and allow the disinfectant to stay for at least two minutes before turning on the water and using the sink. Schedule - At least one fine motor/language activity must be scheduled daily. Staff need to read with children each day. This would be a free choice activity for children to choose to listen to the book. Since you want to have the Environment Rating Scale completed, I recommended that you visit www.ncrlap.org for supplemental materials for preparing for the Environment Rating Scale Assessments. Additional notes to the Early Childhood Environment Rating Scale Revised Edition can be obtained on this website. NCRLAP also offers Webinar trainings for staff. I also recommended that you register staff now for the upcoming Webinar trainings listed on the ncrlap.org website. Contact your local Child Care Resource and Referral office for further technical assistance with the Environment Rating Scales. Reminders: Any observed violations cited during visits will negatively affect the center's Compliance History Score. Your program must maintain a compliance score of at least 75% as required by G.S. 110-90 (4)(c). Your temporary license will end after January 7, 2024. Stay updated with changes and new rule updates by visiting the DCDEE website at: https://ncchildcare.ncdhhs.gov COVID-19 Resources Visit yourspotyourshot.nc.gov for up-to-date information. Hotline 1-877-490-6642 Health and Safety Training must be completed within one year of employment for new staff and every five years for staff that have already completed the training. Compliance Letter: You must correct the violations found during today's visit immediately. Please send me a letter verifying compliance by August 15, 2023. Please include in that letter each violation number and explain in detail how you corrected each violation and what plan will be implemented to prevent these violations from occurring again. Please sign the letter, include your facility name, ID number, visit date and mail the letter to my mailing address below or email the letter to me at jennifer.roberts@dhhs.nc.gov: Jennifer Roberts PO Box 426 Sherrills Ford, NC 28673 Failure to correct the violations and send the written statement by the due date listed above will result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you state in your corrective action plan letter, that corrections have been made when they have not, it will be considered falsification of information. SECTION .2200 - ADMINISTRATIVE ACTIONS AND CIVIL PENALTIES 10A NCAC 09 .2201 ADMINISTRATIVE actions GENERAL PROVISIONS Upon a finding that a child care facility operator has violated any provision of G.S. 110, Article 7, the rules of this Chapter, or 10A NCAC 10, the Secretary or his or her designee may order one or more administrative actions. Thank you for your time and assistance today. You can reach me at 828-782-0945, jennifer.roberts@dhhs.nc.gov or at PO Box 426, Sherrills Ford, NC 28673 or my supervisor, Tammy McGalliard at tammy.mcgalliard@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times